iPrimus outages and service status in Capalaba, Queensland

Problems in the last 24 hours in Capalaba, Queensland

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Capalaba, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Capalaba, Queensland

The most recent iPrimus outage reports came from the following cities: Brisbane.

City	Problem Type	Report Time
Brisbane	Internet	2 months ago
Brisbane	E-mail	2 months ago
Brisbane	Internet	2 months ago
Brisbane	Internet	2 months ago
Brisbane	Internet	5 months ago
Brisbane	E-mail	7 months ago

Community Discussion

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iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeff (@Jeffdeb22) reported 2 minutes ago

  @iPrimusAU Unfortunately, nbn has been down all day today. Still not fixed. As a result I have not been able to work today. Still no updates from iprimus. That's at least 6 lengthy downtimes this last week andI have not been able to work for 15hrs. Who is going to compensate me for that?

• 
  David P (@David_Paul_B) reported 4 minutes ago

  @abc730 @ClareONeilMP Yep.. For example, I would like to know whether the information exposed was only of direct Optus customers, or whether it also included customers of MVNO’s (eg Dodo, Amaysim, Coles, iPrimus, iiNet etc) who run on the Optus network.

• 
  Julian 🇦🇺 (@JKRLMazur) reported 4 minutes ago from Cessnock, New South Wales

  Damn I’m getting pissed off with iprimus. I’m charged $2.50 for not having a direct debit, $2.80 for using BPay and $2.20 for a paper bill plus gst. Nearly $10 on top of my monthly bill.

• 
  Mandy C (@dragonsgirl2010) reported 9 minutes ago

  @jdrama68 I found the support great, they also let you know ahead any planned NBN outages, also if they get cancelled. I’m on a lower plan but speed always as per plan. Much better than iprimus where the Broadband speed was so poor and support is local. Prices competitive

• 
  David (@dwilliamson931) reported 11 minutes ago

  @buzzsaw123456 @Dominos_AU I had IPrimus send me a disconnection notice for my friends internet and threatening debt collector action. I told them in February she had died. They said they cancelled the account BUT NEVER MENTIONED THE OUTSTANDING AMOUNT!

• 
  Mike Chapman (@Mike_B_Chapman) reported 12 minutes ago

  @thisischubbsy__ @iPrimusAU Don’t use iPrimus, probably too late. I cancelled and to return their modem they gave me a dud code to use at AusPost, AusPost told me it was a common ruse. Their customer service number connects then drops out. Now they want to charge me $129 for the modem on an auto withdrawal.

• 
  PReteyZee98 (@PZee98) reported 12 minutes ago

  @iPrimusAU Iprimus is there an NBN outage in 3021?

• 
  DJ (@djf99_) reported 14 minutes ago

  @iPrimusAU our internet has been cutting out all day and won’t maintain a connection for longer than 20 mins. Is there an outage and if so when will it be handled? #iprimus

• 
  Patrick Alilovic (@PatrickAlilovic) reported 15 minutes ago

  @chrismurphys @Telstra iPrimus have been fantastic for the 12 yrs I've been with them. Internet issues addressed but more importantly fixed almost in every instance immediately. Worst case wait 1 day.

• 
  FantaPants (@MsPlodster) reported 16 minutes ago

  @sallymcmanus @DodoAustralia iPrimus is so much worse. Their customer service is almost non-existent.