iPrimus outages and service status in Capalaba, Queensland

Problems in the last 24 hours in Capalaba, Queensland

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Capalaba, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DJ (@djf99_) reported 7 minutes ago

  @iPrimusAU our internet has been cutting out all day and won’t maintain a connection for longer than 20 mins. Is there an outage and if so when will it be handled? #iprimus

• 
  gordolake🕳️🐀 (@gordolake) reported 18 minutes ago

  Hi @Telstra, with iprimus ISP. Obviously they use your network to connect to the internet. Have just been advised of a complex fault and it will not be fixed for a month. I cant find any info on the outage sites. Can you confirm.

• 
  Alok (@Alok16843680) reported 18 minutes ago

  @iPrimusAU really pathetic service! I have been waiting service to be activated at my new address for about 2 weeks but there's no update at all!! Would never ever recommend iprimus!

• 
  Alice Clarke (@Alicedkc) reported 19 minutes ago

  Interesting. I was on hold to @iPrimusAU for ages, then asked to rate the call (before speaking to someone), then told I was being put through, then got a recorded message saying "due to an emergency situation, iPrimus is unavailable". Hope everyone's OK. Never had that before.

• 
  The Wizard Of WTF? (@DavidVanstone1) reported 20 minutes ago

  So IPrimus are discarding their email service with less than a months notice leaving users having to sign up to another paid service to maintain (fingers crossed) the existing account? #IPrimus #IprimusAU - very poor service that's gong to screw a lot of people over.

• 
  Taran Reynard Whyte💜🦊🌈🦄🌊 (@TaranReynardWhy) reported 21 minutes ago from Melbourne, Victoria

  @01Ellehcim @jonto_kaye I haven't too many problems with iPrimus so I think I'll stick with them but I'm not happy right at the moment. If I get no joy by Monday, I'll be giving them a call.

• 
  💧Meryl Nell (@meggsy46) reported 24 minutes ago

  @diaper_donkills @MorpheusBeing I have been a very happy iPrimus customer for years. Don't know who they are a reseller for though.

• 
  RegularRelief (@RegularRelief) reported 25 minutes ago

  @ConkyOCE Also, don't threaten the ombudsman, that does nothing. I had an issue with iprimus that was ongoing for weeks, the second I had a case issued by the ombudsman it was sorted in an hour

• 
  Alison Kyteler (@ali_kyteler) reported 27 minutes ago

  @Togetherdec Australians can buy a mobile phone without identification but they can't connect to the network to use it without identification. Telcos are collecting & storing vast quantities of personal data. Optus iiNet TPG iPrimus Dodo already breached/hacked. Our Privacy Act is a joke.

• 
  emptypetshelters1st✳️💉💉 (@nolinthealpha) reported 27 minutes ago

  from his chat to his supplier iprimus with the answer the solution and the eta I'm just dumbfounded. you take lots of money for little service and your app is just SH#$