iPrimus outages and service status in Capalaba, Queensland

Problems in the last 24 hours in Capalaba, Queensland

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Capalaba, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Capalaba, Queensland

The most recent iPrimus outage reports came from the following cities: Brisbane.

City	Problem Type	Report Time
Brisbane	Internet	22 days ago
Brisbane	E-mail	23 days ago
Brisbane	Internet	1 month ago
Brisbane	Internet	1 month ago
Brisbane	Internet	4 months ago
Brisbane	E-mail	6 months ago

Community Discussion

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iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Desh3460 (@desh3460) reported 1 minute ago

  @iPrimusAU you lost me as a customer iprimus.. constant nbn/internet outages lasting days, only to tell me the problem must be my hardware when its not.. .. not returning phone calls when you say you will.. been with you for 25yrs plus.. time for a change.. cya.

• 
  Klaris (@klaris) reported 2 minutes ago

  I used to work at an office that houses around 5,000 Vocus, Dodo and iPrimus support teams. I can imagine the chaos there!

• 
  Myau Miao Meow (@Myau_Miao_Meow) reported 5 minutes ago

  @SkrappEdits I'm currently with iPrimus, which has barely any connection issues in my area, but their customer support isn't great. I'll most likely be switching to Aussie Broadband soon, since I've heard good things, so +1 for them.

• 
  Beyondcliff (@BeyondcliffTV) reported 7 minutes ago

  @iprimus why is my internet so bad

• 
  Ariel_Nix (@Ariel_NixTTV) reported 7 minutes ago

  If y'all need an internet provider, stay away from iprimus! Worst company EVER! Their customer support is disgusting as well as their service.

• 
  Alice Clarke (@Alicedkc) reported 7 minutes ago

  Interesting. I was on hold to @iPrimusAU for ages, then asked to rate the call (before speaking to someone), then told I was being put through, then got a recorded message saying "due to an emergency situation, iPrimus is unavailable". Hope everyone's OK. Never had that before.

• 
  💧Robyn D💉x4 Insufficiently Feminine (@KoparaFallsKid) reported 9 minutes ago

  @meggsy46 @AlanBixter I'm sorry, I don't know the answer. iPrimus is a Mobile Virtual Network Operator (MVNO) that runs on the Optus Network, which may explain it. I don't know if that means they share customer data. Maybe ring iPrimus?

• 
  Tim Pilkington (@timpilko) reported 11 minutes ago

  for anyone considering internet services please never use Iprimus, @iPrimusAU has been completely useless when it comes to customer service and has wasted hours of my time on hold - not good enough.

• 
  Vicki Mainard 🇦🇺🕹🏀🐈Liberal 22 (@vmainard) reported 16 minutes ago

  @MissHissyKat There's a lot to like about iprimus. I only went to them in full, since my internet was with them. Got in contact with them and ask about phone internet bundle, and they gave us a fantastic deal. Great customer service if thing go wrong too.

• 
  Desh3460 (@desh3460) reported 16 minutes ago

  @iPrimusAU you lost me as a customer iprimus.. constant nbn/internet outages lasting days, only to tell me the problem must be my hardware when its not.. .. not returning phone calls when you say you will.. been with you for 25yrs plus.. time for a change.. cya.