iPrimus outages and service status in Capalaba, Queensland

Problems in the last 24 hours in Capalaba, Queensland

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Capalaba, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Patrick Alilovic (@PatrickAlilovic) reported 3 minutes ago

  @chrismurphys @Telstra iPrimus have been fantastic for the 12 yrs I've been with them. Internet issues addressed but more importantly fixed almost in every instance immediately. Worst case wait 1 day.

• 
  ◀️ᴋᴇᴠ ᴍᴀʀᴛɪɴ▶️ (@kev_martin) reported 4 minutes ago

  @iPrimusAU Are iPrimus support working through the long weekend. I lodged a support case yesterday and have not yet received a response other than the automatic reply

• 
  Fíriel Olorindë (@evenstar) reported 7 minutes ago

  ...remember that time someone got a hit from a Google com au cache and the IP was from iPrimus, and...blamed it on me, even though I only switched to iPrimus in 2012...nine years after the incident? still weirds me out how every bit of weird behaviour from Au was my fault.

• 
  Michelle (@mishchiu) reported 7 minutes ago

  @iPrimusAU Hello, has your server/customer database been hacked/compromised? For the first time since I joined over 10 years ago, I’ve received junk mail to my iprimus email account. I don’t ever use this email and have never given this email address away.

• 
  Myau Miao Meow (@Myau_Miao_Meow) reported 7 minutes ago

  @SkrappEdits I'm currently with iPrimus, which has barely any connection issues in my area, but their customer support isn't great. I'll most likely be switching to Aussie Broadband soon, since I've heard good things, so +1 for them.

• 
  Taran Reynard Whyte💜🦊🌈🦄🌊 (@TaranReynardWhy) reported 7 minutes ago from Melbourne, Victoria

  @01Ellehcim @jonto_kaye I haven't too many problems with iPrimus so I think I'll stick with them but I'm not happy right at the moment. If I get no joy by Monday, I'll be giving them a call.

• 
  The Wizard Of WTF? (@DavidVanstone1) reported 8 minutes ago

  So IPrimus are discarding their email service with less than a months notice leaving users having to sign up to another paid service to maintain (fingers crossed) the existing account? #IPrimus #IprimusAU - very poor service that's gong to screw a lot of people over.

• 
  LyndallTerrier (@LyndallTerrier) reported 10 minutes ago

  @xskinn I've had three internet disconnections this morning in the space of 2 hrs. Never happened before. Did the usual 'turn off turn on' routine but to no direct effect. Not sure what's going on. (I'm with iPrimus).

• 
  Scarlett (@aprivatebeach) reported 13 minutes ago

  @iPrimusAU I cancelled my internet 1 day after activation cos it didn’t work and IT were no help. Was told I wouldn’t be charged anything but guess what… I’m now being hit up for $80 (monthly cost) and customer service are giving me the run around. Fun times. #Iprimus #Fail

• 
  RegularRelief (@RegularRelief) reported 15 minutes ago

  @ConkyOCE Also, don't threaten the ombudsman, that does nothing. I had an issue with iprimus that was ongoing for weeks, the second I had a case issued by the ombudsman it was sorted in an hour