iPrimus outages and service status in Capalaba, Queensland

Problems in the last 24 hours in Capalaba, Queensland

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Capalaba, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Capalaba, Queensland

The most recent iPrimus outage reports came from the following cities: Brisbane.

City	Problem Type	Report Time
Brisbane	Internet	6 days ago
Brisbane	Internet	3 months ago
Brisbane	E-mail	3 months ago
Brisbane	Internet	4 months ago
Brisbane	Internet	4 months ago
Brisbane	Internet	7 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt Devine (@matt_devine_) reported 3 minutes ago

  @janine_hendry Telcos are the worst - I had similar issues with Iprimus, even though I had been a customer for almost 25 years

• 
  Ariel_Nix (@Ariel_NixTTV) reported 6 minutes ago

  If y'all need an internet provider, stay away from iprimus! Worst company EVER! Their customer support is disgusting as well as their service.

• 
  Jamesy (@JamesyR1) reported 9 minutes ago

  @telstra My dead Dad has never been on our account and trying to get a new service for some reason Telstra listed my Dad as a 3rd party??? Seriously, he had his own service with iPrimus so why is Telstra's client database so messy @Optus please contact me as I want a new service

• 
  Fust FPV (@FustFpv) reported 13 minutes ago

  Nothing like @iPrimusAU still refusing to cancel your account since you changed ISP back in 23/10/2020 and now claiming I have to pay for an iprimus modem/router when I have always used my own network equipment and never personally received iprimus equipment. SCAMMERS

• 
  jezford (@jezford) reported 13 minutes ago

  @StephenFenech @Optus Woh, a bad couple of days, sympathies, dude! Agreed, shocking showing from Optus. It's the engineers at iPrimus that have kept me with them for 20 years now - always available, helpful and smart, and never annoying or condescending (though I think there's a note on my file...).

• 
  Tim Pilkington (@timpilko) reported 14 minutes ago

  for anyone considering internet services please never use Iprimus, @iPrimusAU has been completely useless when it comes to customer service and has wasted hours of my time on hold - not good enough.

• 
  Emmy Æ Strickland (@Emma_Strickland) reported 15 minutes ago

  @iPrimusAU Anyone else’s internet down in Perth NOR? I’m on hold with iprimus now, struggling to get through. #iprimus

• 
  💧Robyn D💉x4 Insufficiently Feminine (@KoparaFallsKid) reported 15 minutes ago

  @meggsy46 @AlanBixter I'm sorry, I don't know the answer. iPrimus is a Mobile Virtual Network Operator (MVNO) that runs on the Optus Network, which may explain it. I don't know if that means they share customer data. Maybe ring iPrimus?

• 
  ｓｅａｎ ｓａｒａｎ ｓｍｉｔｈ (@seansmith_au) reported 16 minutes ago from Adelaide, South Australia

  I hate Australia’s NBN. Current speed is 2.4mbps. I’ve had constant problems with Iprimus. Ongoing for 7 weeks. Sick of contacting call centre. Thinking of breeding pigeons as an alternative. @iPrimusAU #nbn @NBN_Australia

• 
  Alice Clarke (@Alicedkc) reported 17 minutes ago

  Interesting. I was on hold to @iPrimusAU for ages, then asked to rate the call (before speaking to someone), then told I was being put through, then got a recorded message saying "due to an emergency situation, iPrimus is unavailable". Hope everyone's OK. Never had that before.