iPrimus outages and service status in Capalaba, Queensland

Problems in the last 24 hours in Capalaba, Queensland

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Capalaba, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emmy Æ Strickland (@Emma_Strickland) reported 6 minutes ago

  @iPrimusAU Anyone else’s internet down in Perth NOR? I’m on hold with iprimus now, struggling to get through. #iprimus

• 
  Tim Pilkington (@timpilko) reported 6 minutes ago

  for anyone considering internet services please never use Iprimus, @iPrimusAU has been completely useless when it comes to customer service and has wasted hours of my time on hold - not good enough.

• 
  Owain 🇬🇧 (@BigO_CS) reported 6 minutes ago from Melbourne, Victoria

  @MoeycQ @ManicMunday @OfficialSnypeR @Aussie_BB To a point that's true. I recently had an outage on my iPrimus line but my TPG was functioning perfectly. This at least skirts the issue if individual provider problems. But yeah if it's NBN you're ****** LOL

• 
  Ruby does not exist¿ (@ThePirateNerd) reported 7 minutes ago

  @iPrimusAU How do I switch off my iPrimus VoIP voicemail on my home phone service?

• 
  Vicki Mainard 🇦🇺🕹🏀🐈 Scomo is my PM. (@vmainard) reported 11 minutes ago

  @bazakel @NewcastleGardia No big surprise there. I am with Vodafone for all my mobile devices. We got rid of Telstra 6 years ago when my Dad passed away and they treated my mother like crap when she asked for his name to be removed from the bill. We're with iprimus for our home internet and phone now.

• 
  Jamesy (@JamesyR1) reported 12 minutes ago

  @telstra My dead Dad has never been on our account and trying to get a new service for some reason Telstra listed my Dad as a 3rd party??? Seriously, he had his own service with iPrimus so why is Telstra's client database so messy @Optus please contact me as I want a new service

• 
  Alice Clarke (@Alicedkc) reported 13 minutes ago

  Interesting. I was on hold to @iPrimusAU for ages, then asked to rate the call (before speaking to someone), then told I was being put through, then got a recorded message saying "due to an emergency situation, iPrimus is unavailable". Hope everyone's OK. Never had that before.

• 
  mamncane. (@Kim_Khandashisa) reported 13 minutes ago

  I can’t even get excited about getting a job in the US and having a flight booked for the 17th cos no visa and the boarders are closed. This was meant to help me gain international work experience and make my CV more favourable, but life is a bogbo yaseRank enuka iPrimus stove💀

• 
  iPrimus (@iPrimusAU) reported 13 minutes ago

  @meggsy46 Hi Meryl, iPrimus customers have not been impacted by the Optus cyberattack. While we use the Optus network as a network provider for our mobile services, we can reassure our customers that their personal information is managed securely by us and is not shared with Optus. (1/2)

• 
  David P (@David_Paul_B) reported 14 minutes ago

  @abc730 @ClareONeilMP Yep.. For example, I would like to know whether the information exposed was only of direct Optus customers, or whether it also included customers of MVNO’s (eg Dodo, Amaysim, Coles, iPrimus, iiNet etc) who run on the Optus network.