iPrimus Outage Report in Gold Coast, State of Queensland

iPrimus offers internet and phone service to businesses and individuals, as well as mobile phone and mobile internet. Interet access is available as DSL service, ADSL 2+, dial-up or mobile 3G.

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Problems in the last 24 hours in Gold Coast, State of Queensland

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Gold Coast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iPrimus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPrimus users through our website.

1. 

   Internet (55%)

2. 

   Total Blackout (18%)

3. 

   Wi-fi (18%)

4. 

   E-mail (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

• LyndallTerrier (@LyndallTerrier) reported 2 years ago

  @xskinn I've had three internet disconnections this morning in the space of 2 hrs. Never happened before. Did the usual 'turn off turn on' routine but to no direct effect. Not sure what's going on. (I'm with iPrimus).

• Thomas (@Thomas693262791) reported 2 years ago

  @iPrimusAU is everyone having issue with IPrimus internet

• Thomas (@Thomas693262791) reported 2 years ago

  Is IPrimus down

• Kitty Designs (@KittyDesigns__) reported 2 years ago

  @iPrimusAU what emergency is iprimus currently having? I'm trying to call and can't get through, is the service down

• Tim Pilkington (@timpilko) reported 2 years ago

  for anyone considering internet services please never use Iprimus, @iPrimusAU has been completely useless when it comes to customer service and has wasted hours of my time on hold - not good enough.

• Matt Devine (@matt_devine_) reported 2 years ago

  @janine_hendry Telcos are the worst - I had similar issues with Iprimus, even though I had been a customer for almost 25 years

• ｓｅａｎ ｓａｒａｎ ｓｍｉｔｈ (@seansmith_au) reported 2 years ago from Adelaide, State of South Australia

  I hate Australia’s NBN. Current speed is 2.4mbps. I’ve had constant problems with Iprimus. Ongoing for 7 weeks. Sick of contacting call centre. Thinking of breeding pigeons as an alternative. @iPrimusAU #nbn @NBN_Australia

• Scarlett (@aprivatebeach) reported 2 years ago

  @iPrimusAU I cancelled my internet 1 day after activation cos it didn’t work and IT were no help. Was told I wouldn’t be charged anything but guess what… I’m now being hit up for $80 (monthly cost) and customer service are giving me the run around. Fun times. #Iprimus #Fail

• jezford (@jezford) reported 2 years ago

  @StephenFenech @Optus Woh, a bad couple of days, sympathies, dude! Agreed, shocking showing from Optus. It's the engineers at iPrimus that have kept me with them for 20 years now - always available, helpful and smart, and never annoying or condescending (though I think there's a note on my file...).

• iPrimus (@iPrimusAU) reported 2 years ago

  @Brisbane4000 Hi Capital, iPrimus customers have not been impacted by the Optus cyberattack. While we use the Optus network as a network provider for our mobile services, we can reassure our customers that their personal information is managed securely by us and is not shared with Optus. (1/2)