iPrimus outages and service status in Goulburn, New South Wales

Problems in the last 24 hours in Goulburn, New South Wales

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Goulburn, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  michael hitchcock (@michael48439600) reported 6 minutes ago from Sydney, New South Wales

  IPrimus dodo Telstra and Optus worked together to fake a fault on my phone so a technician was called to fix it. Then they got Dun and Bradstreet to hassle me to collect a payment

• 
  Mike Chapman (@Mike_B_Chapman) reported 10 minutes ago

  @thisischubbsy__ @iPrimusAU Don’t use iPrimus, probably too late. I cancelled and to return their modem they gave me a dud code to use at AusPost, AusPost told me it was a common ruse. Their customer service number connects then drops out. Now they want to charge me $129 for the modem on an auto withdrawal.

• 
  Matt Devine (@matt_devine_) reported 10 minutes ago

  @janine_hendry Telcos are the worst - I had similar issues with Iprimus, even though I had been a customer for almost 25 years

• 
  wraithz (@WraithzXO) reported 11 minutes ago

  @asfitFN @iPrimusAU iPrimus is just ****, they won’t help there useless

• 
  Ariel_Nix (@Ariel_NixTTV) reported 13 minutes ago

  If y'all need an internet provider, stay away from iprimus! Worst company EVER! Their customer support is disgusting as well as their service.

• 
  ｓｅａｎ ｓａｒａｎ ｓｍｉｔｈ (@seansmith_au) reported 14 minutes ago from Adelaide, South Australia

  I hate Australia’s NBN. Current speed is 2.4mbps. I’ve had constant problems with Iprimus. Ongoing for 7 weeks. Sick of contacting call centre. Thinking of breeding pigeons as an alternative. @iPrimusAU #nbn @NBN_Australia

• 
  gordolake🕳️🐀 (@gordolake) reported 15 minutes ago

  Hi @Telstra, with iprimus ISP. Obviously they use your network to connect to the internet. Have just been advised of a complex fault and it will not be fixed for a month. I cant find any info on the outage sites. Can you confirm.

• 
  Jamesy (@JamesyR1) reported 15 minutes ago

  @telstra My dead Dad has never been on our account and trying to get a new service for some reason Telstra listed my Dad as a 3rd party??? Seriously, he had his own service with iPrimus so why is Telstra's client database so messy @Optus please contact me as I want a new service

• 
  iPrimus (@iPrimusAU) reported 19 minutes ago

  @Brisbane4000 Hi Capital, iPrimus customers have not been impacted by the Optus cyberattack. While we use the Optus network as a network provider for our mobile services, we can reassure our customers that their personal information is managed securely by us and is not shared with Optus. (1/2)

• 
  Christalla henning (@stalla13) reported 19 minutes ago

  @iPrimusAU @Winnie_3885 No internet in Adelaide. Been very slow last few days. Today nothing working no ph either. On my mobile waiting for help. Been on hold for 30 minutes. They have transferred me to tech support. This is my elderly parents home. appreciate iprimus looking into outages in Adelaide