iPrimus

iPrimus Outage Report in Helidon, Lockyer Valley, State of Queensland

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iPrimus offers internet and phone service to businesses and individuals, as well as mobile phone and mobile internet. Interet access is available as DSL service, ADSL 2+, dial-up or mobile 3G.

Problems in the last 24 hours in Helidon, State of Queensland

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Helidon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iPrimus Outage Chart in Helidon, Lockyer Valley, State of Queensland 05/09/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by iPrimus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (30%)

    Wi-fi (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

  • Jeffdeb22 Jeff (@Jeffdeb22) reported

    @iPrimusAU Unfortunately, nbn has been down all day today. Still not fixed. As a result I have not been able to work today. Still no updates from iprimus. That's at least 6 lengthy downtimes this last week andI have not been able to work for 15hrs. Who is going to compensate me for that?

  • iPrimusAU iPrimus (@iPrimusAU) reported

    @meggsy46 Hi Meryl, iPrimus customers have not been impacted by the Optus cyberattack. While we use the Optus network as a network provider for our mobile services, we can reassure our customers that their personal information is managed securely by us and is not shared with Optus. (1/2)

  • iDGiam Daniel Gratton (@iDGiam) reported

    @jchimselfbigpo2 I had iinet in Melbourne & liked it. But I found a few grifters along the too. Iprimus was so bad I had to go to someone else to get them to change me over. Iprimus wouldn't answer emails or calls. The worst service (unsurprisingly) was one. Tel, the Murdoch & packer scam network

  • MrFuzznuts Jeremiah Fuzznuts (@MrFuzznuts) reported

    I've been with iprimus internet for 10 years over 3 houses always very happy with everything. Last 6 months it's been diabolical. I've rung them 3 times, they test the speed, tell me I'm dreaming and it never gets better. Looking to change. Any ideas? I pay $65pm unlimited. Jerry

  • dwilliamson931 David (@dwilliamson931) reported

    @buzzsaw123456 @Dominos_AU I had IPrimus send me a disconnection notice for my friends internet and threatening debt collector action. I told them in February she had died. They said they cancelled the account BUT NEVER MENTIONED THE OUTSTANDING AMOUNT!

  • klaris Klaris (@klaris) reported

    I used to work at an office that houses around 5,000 Vocus, Dodo and iPrimus support teams. I can imagine the chaos there!

  • PZee98 PReteyZee98 (@PZee98) reported

    @iPrimusAU Iprimus is there an NBN outage in 3021?

  • Ariel_NixTTV Ariel_Nix (@Ariel_NixTTV) reported

    If y'all need an internet provider, stay away from iprimus! Worst company EVER! Their customer support is disgusting as well as their service.

  • nolinthealpha emptypetshelters1st✳️💉💉 (@nolinthealpha) reported

    from his chat to his supplier iprimus with the answer the solution and the eta I'm just dumbfounded. you take lots of money for little service and your app is just SH#$

  • kev_martin ◀️ᴋᴇᴠ ᴍᴀʀᴛɪɴ▶️ (@kev_martin) reported

    @iPrimusAU Are iPrimus support working through the long weekend. I lodged a support case yesterday and have not yet received a response other than the automatic reply