iPrimus outages and service status in Ipswich, Queensland

Problems in the last 24 hours in Ipswich, Queensland

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Ipswich, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  iPrimus (@iPrimusAU) reported 2 seconds ago

  @meggsy46 Hi Meryl, iPrimus customers have not been impacted by the Optus cyberattack. While we use the Optus network as a network provider for our mobile services, we can reassure our customers that their personal information is managed securely by us and is not shared with Optus. (1/2)

• 
  Klaris (@klaris) reported 48 seconds ago

  I used to work at an office that houses around 5,000 Vocus, Dodo and iPrimus support teams. I can imagine the chaos there!

• 
  Ruby does not exist¿ (@ThePirateNerd) reported 2 minutes ago

  @iPrimusAU How do I switch off my iPrimus VoIP voicemail on my home phone service?

• 
  Desh3460 (@desh3460) reported 2 minutes ago

  @iPrimusAU you lost me as a customer iprimus.. constant nbn/internet outages lasting days, only to tell me the problem must be my hardware when its not.. .. not returning phone calls when you say you will.. been with you for 25yrs plus.. time for a change.. cya.

• 
  Mike Chapman (@Mike_B_Chapman) reported 7 minutes ago

  @thisischubbsy__ @iPrimusAU Don’t use iPrimus, probably too late. I cancelled and to return their modem they gave me a dud code to use at AusPost, AusPost told me it was a common ruse. Their customer service number connects then drops out. Now they want to charge me $129 for the modem on an auto withdrawal.

• 
  Patrick Alilovic (@PatrickAlilovic) reported 9 minutes ago

  @chrismurphys @Telstra iPrimus have been fantastic for the 12 yrs I've been with them. Internet issues addressed but more importantly fixed almost in every instance immediately. Worst case wait 1 day.

• 
  Jamesy (@JamesyR1) reported 11 minutes ago

  @telstra My dead Dad has never been on our account and trying to get a new service for some reason Telstra listed my Dad as a 3rd party??? Seriously, he had his own service with iPrimus so why is Telstra's client database so messy @Optus please contact me as I want a new service

• 
  mamncane. (@Kim_Khandashisa) reported 11 minutes ago

  I can’t even get excited about getting a job in the US and having a flight booked for the 17th cos no visa and the boarders are closed. This was meant to help me gain international work experience and make my CV more favourable, but life is a bogbo yaseRank enuka iPrimus stove💀

• 
  LyndallTerrier (@LyndallTerrier) reported 11 minutes ago

  @xskinn I've had three internet disconnections this morning in the space of 2 hrs. Never happened before. Did the usual 'turn off turn on' routine but to no direct effect. Not sure what's going on. (I'm with iPrimus).

• 
  ｓｅａｎ ｓａｒａｎ ｓｍｉｔｈ (@seansmith_au) reported 19 minutes ago from Adelaide, South Australia

  I hate Australia’s NBN. Current speed is 2.4mbps. I’ve had constant problems with Iprimus. Ongoing for 7 weeks. Sick of contacting call centre. Thinking of breeding pigeons as an alternative. @iPrimusAU #nbn @NBN_Australia