iPrimus outages and service status in Liverpool, New South Wales

Problems in the last 24 hours in Liverpool, New South Wales

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Liverpool, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Desh3460 (@desh3460) reported 2 minutes ago

  @iPrimusAU you lost me as a customer iprimus.. constant nbn/internet outages lasting days, only to tell me the problem must be my hardware when its not.. .. not returning phone calls when you say you will.. been with you for 25yrs plus.. time for a change.. cya.

• 
  kiwiradar (@kiwiradar) reported 4 minutes ago

  @iPrimusAU Is IPrimus internet down currently in Sydney? No internet in Bondi

• 
  jezford (@jezford) reported 4 minutes ago

  @StephenFenech @Optus Woh, a bad couple of days, sympathies, dude! Agreed, shocking showing from Optus. It's the engineers at iPrimus that have kept me with them for 20 years now - always available, helpful and smart, and never annoying or condescending (though I think there's a note on my file...).

• 
  gordolake🕳️🐀 (@gordolake) reported 5 minutes ago

  Hi @Telstra, with iprimus ISP. Obviously they use your network to connect to the internet. Have just been advised of a complex fault and it will not be fixed for a month. I cant find any info on the outage sites. Can you confirm.

• 
  ｓｅａｎ ｓｍｉｔｈ (@seansmith_au) reported 5 minutes ago from Adelaide, South Australia

  Wouldn’t it be a nice touch if iPrimus @iPrimusAU sent out a text message the day before planned Network outages? Once again no Internet 0030-0630. #adelaide #outage #internet

• 
  Mike Chapman (@Mike_B_Chapman) reported 6 minutes ago

  @thisischubbsy__ @iPrimusAU Don’t use iPrimus, probably too late. I cancelled and to return their modem they gave me a dud code to use at AusPost, AusPost told me it was a common ruse. Their customer service number connects then drops out. Now they want to charge me $129 for the modem on an auto withdrawal.

• 
  RegularRelief (@RegularRelief) reported 7 minutes ago

  @ConkyOCE Also, don't threaten the ombudsman, that does nothing. I had an issue with iprimus that was ongoing for weeks, the second I had a case issued by the ombudsman it was sorted in an hour

• 
  Ariel_Nix (@Ariel_NixTTV) reported 8 minutes ago

  If y'all need an internet provider, stay away from iprimus! Worst company EVER! Their customer support is disgusting as well as their service.

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  ｓｅａｎ ｓａｒａｎ ｓｍｉｔｈ (@seansmith_au) reported 9 minutes ago from Adelaide, South Australia

  I hate Australia’s NBN. Current speed is 2.4mbps. I’ve had constant problems with Iprimus. Ongoing for 7 weeks. Sick of contacting call centre. Thinking of breeding pigeons as an alternative. @iPrimusAU #nbn @NBN_Australia

• 
  The Wizard Of WTF? (@DavidVanstone1) reported 19 minutes ago

  So IPrimus are discarding their email service with less than a months notice leaving users having to sign up to another paid service to maintain (fingers crossed) the existing account? #IPrimus #IprimusAU - very poor service that's gong to screw a lot of people over.