iPrimus

iPrimus Outage Report in Mackay, State of Queensland

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iPrimus offers internet and phone service to businesses and individuals, as well as mobile phone and mobile internet. Interet access is available as DSL service, ADSL 2+, dial-up or mobile 3G.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iPrimus Outage Chart in Mackay, State of Queensland 03/01/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by iPrimus users through our website.

  1. Internet (50%)

    Internet (50%)

  2. E-mail (25%)

    E-mail (25%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (13%)

    Wi-fi (13%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

  • PZee98 PReteyZee98 (@PZee98) reported

    @iPrimusAU Iprimus is there an NBN outage in 3021?

  • Kim_Khandashisa mamncane. (@Kim_Khandashisa) reported

    I can’t even get excited about getting a job in the US and having a flight booked for the 17th cos no visa and the boarders are closed. This was meant to help me gain international work experience and make my CV more favourable, but life is a bogbo yaseRank enuka iPrimus stove💀

  • Ariel_NixTTV Ariel_Nix (@Ariel_NixTTV) reported

    If y'all need an internet provider, stay away from iprimus! Worst company EVER! Their customer support is disgusting as well as their service.

  • Alok16843680 Alok (@Alok16843680) reported

    @iPrimusAU really pathetic service! I have been waiting service to be activated at my new address for about 2 weeks but there's no update at all!! Would never ever recommend iprimus!

  • BeyondcliffTV Beyondcliff (@BeyondcliffTV) reported

    @iprimus why is my internet so bad

  • Myau_Miao_Meow Myau Miao Meow (@Myau_Miao_Meow) reported

    @SkrappEdits I'm currently with iPrimus, which has barely any connection issues in my area, but their customer support isn't great. I'll most likely be switching to Aussie Broadband soon, since I've heard good things, so +1 for them.

  • CJNezz Blade Liger (@CJNezz) reported

    @iPrimusAU do you have an outage in Victoria again? I've just lost connection. #iprimus

  • justmaghookit Sea Horse Propaganda. (@justmaghookit) reported

    @CMYKChuffy i switched to iprimus years ago cause of just how awful it was dealing with telstra, think they use the telstra infrastructure but at worst that just means they're bothering telstra for me. Customer service is mostly good, highly recommend

  • MsPlodster FantaPants (@MsPlodster) reported

    @sallymcmanus @DodoAustralia iPrimus is so much worse. Their customer service is almost non-existent.

  • michaelmoro26 Michael Moro (@michaelmoro26) reported

    @EricWSeychell @Dave_Matteo eric i literally have FTTP and it’s absolute garbage, hopefully TPG can prove u right because iPrimus dont