iPrimus outages and service status in Mackay, Queensland

Problems in the last 24 hours in Mackay, Queensland

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻‍♀️ (@blackiwiroo) reported 3 minutes ago from Sunshine Coast, Queensland

  @fi_shep @Telstra I moved across to iPrimus 2yrs ago after Telstra’s shitty service!

• 
  iPrimus (@iPrimusAU) reported 10 minutes ago

  @meggsy46 Hi Meryl, iPrimus customers have not been impacted by the Optus cyberattack. While we use the Optus network as a network provider for our mobile services, we can reassure our customers that their personal information is managed securely by us and is not shared with Optus. (1/2)

• 
  Haruharu 🍩 (@HARUHARUpinku) reported 11 minutes ago

  @kuyalion @ZenyTalk No VPN, iPrimus. And for reference I'm in Perth, and I'm accessing it on my phone via the Samsung Internet app without issue.

• 
  Fíriel Olorindë (@evenstar) reported 11 minutes ago

  ...remember that time someone got a hit from a Google com au cache and the IP was from iPrimus, and...blamed it on me, even though I only switched to iPrimus in 2012...nine years after the incident? still weirds me out how every bit of weird behaviour from Au was my fault.

• 
  Taran Reynard Whyte💜🦊🌈🦄🌊 (@TaranReynardWhy) reported 12 minutes ago from Melbourne, Victoria

  @jonto_kaye No, I'm with iPrimus here in Australia but we've got the National Broadband Network rollout going on in our street and it's interfering with my adsl. So I'm using my mobile data. But I'm trying to use that very sparingly as I don't have a lot of it.

• 
  Tim Pilkington (@timpilko) reported 16 minutes ago

  for anyone considering internet services please never use Iprimus, @iPrimusAU has been completely useless when it comes to customer service and has wasted hours of my time on hold - not good enough.

• 
  Fust FPV (@FustFpv) reported 17 minutes ago

  Nothing like @iPrimusAU still refusing to cancel your account since you changed ISP back in 23/10/2020 and now claiming I have to pay for an iprimus modem/router when I have always used my own network equipment and never personally received iprimus equipment. SCAMMERS

• 
  Mandy C (@dragonsgirl2010) reported 17 minutes ago

  @jdrama68 I found the support great, they also let you know ahead any planned NBN outages, also if they get cancelled. I’m on a lower plan but speed always as per plan. Much better than iprimus where the Broadband speed was so poor and support is local. Prices competitive

• 
  Benjamin Reynolds (@BenjaminRoy73) reported 18 minutes ago

  @chrismurphys @Telstra I have used iprimus twice now and have rarely had issues.

• 
  LyndallTerrier (@LyndallTerrier) reported 20 minutes ago

  @xskinn I've had three internet disconnections this morning in the space of 2 hrs. Never happened before. Did the usual 'turn off turn on' routine but to no direct effect. Not sure what's going on. (I'm with iPrimus).