iPrimus

iPrimus Outage Report in Mackay, State of Queensland

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iPrimus offers internet and phone service to businesses and individuals, as well as mobile phone and mobile internet. Interet access is available as DSL service, ADSL 2+, dial-up or mobile 3G.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iPrimus Outage Chart in Mackay, State of Queensland 03/18/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by iPrimus users through our website.

  1. Internet (67%)

    Internet (67%)

  2. E-mail (33%)

    E-mail (33%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

  • Omegaville B.J. Winzer (@Omegaville) reported

    @LaceUpJumpers @footyjumpers @piehardpodcast Primus was the telecommunications company. iPrimus was their Internet service name.

  • BeyondcliffTV Beyondcliff (@BeyondcliffTV) reported

    @iprimus why is my internet so bad

  • WraithzXO wraithz (@WraithzXO) reported

    @asfitFN @iPrimusAU iPrimus is just ****, they won’t help there useless

  • Alok16843680 Alok (@Alok16843680) reported

    @iPrimusAU really pathetic service! I have been waiting service to be activated at my new address for about 2 weeks but there's no update at all!! Would never ever recommend iprimus!

  • gordolake gordolake🕳️🐀 (@gordolake) reported

    Hi @Telstra, with iprimus ISP. Obviously they use your network to connect to the internet. Have just been advised of a complex fault and it will not be fixed for a month. I cant find any info on the outage sites. Can you confirm.

  • pumacatrun2 pumacatrun2 (@pumacatrun2) reported

    @iPrimusAU internet outage for the past 10-20 minutes, have tried power cycling with no luck. After a few refreshes prompts to diagnose by signing into iprimus but we were locked out from wrong sign in attempts.

  • FustFpv Fust FPV (@FustFpv) reported

    Nothing like @iPrimusAU still refusing to cancel your account since you changed ISP back in 23/10/2020 and now claiming I have to pay for an iprimus modem/router when I have always used my own network equipment and never personally received iprimus equipment. SCAMMERS

  • klaris Klaris (@klaris) reported

    I used to work at an office that houses around 5,000 Vocus, Dodo and iPrimus support teams. I can imagine the chaos there!

  • GeckoIce IceGecko (@GeckoIce) reported

    @Telstra Who cares ? Fun fact, telstra have been trying to scam over $600 from me by claiming I never cancelled an account I actually did. This is nothing short of extortion. Avoid the big telcos. Amaysim and iPrimus have served me well.

  • stalla13 Christalla henning (@stalla13) reported

    @iPrimusAU @Winnie_3885 No internet in Adelaide. Been very slow last few days. Today nothing working no ph either. On my mobile waiting for help. Been on hold for 30 minutes. They have transferred me to tech support. This is my elderly parents home. appreciate iprimus looking into outages in Adelaide