iPrimus

iPrimus Outage Report in Mackay, State of Queensland

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iPrimus offers internet and phone service to businesses and individuals, as well as mobile phone and mobile internet. Interet access is available as DSL service, ADSL 2+, dial-up or mobile 3G.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iPrimus Outage Chart in Mackay, State of Queensland 03/31/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by iPrimus users through our website.

  1. Internet (56%)

    Internet (56%)

  2. E-mail (44%)

    E-mail (44%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

  • michaelmoro26 Michael Moro (@michaelmoro26) reported

    @EricWSeychell @Dave_Matteo eric i literally have FTTP and it’s absolute garbage, hopefully TPG can prove u right because iPrimus dont

  • ThePirateNerd Ruby does not exist¿ (@ThePirateNerd) reported

    @iPrimusAU How do I switch off my iPrimus VoIP voicemail on my home phone service?

  • desh3460 Desh3460 (@desh3460) reported

    @iPrimusAU you lost me as a customer iprimus.. constant nbn/internet outages lasting days, only to tell me the problem must be my hardware when its not.. .. not returning phone calls when you say you will.. been with you for 25yrs plus.. time for a change.. cya.

  • Alok16843680 Alok (@Alok16843680) reported

    @iPrimusAU really pathetic service! I have been waiting service to be activated at my new address for about 2 weeks but there's no update at all!! Would never ever recommend iprimus!

  • Jeffdeb22 Jeff (@Jeffdeb22) reported

    @iPrimusAU Unfortunately, nbn has been down all day today. Still not fixed. As a result I have not been able to work today. Still no updates from iprimus. That's at least 6 lengthy downtimes this last week andI have not been able to work for 15hrs. Who is going to compensate me for that?

  • desh3460 Desh3460 (@desh3460) reported

    @iPrimusAU you lost me as a customer iprimus.. constant nbn/internet outages lasting days, only to tell me the problem must be my hardware when its not.. .. not returning phone calls when you say you will.. been with you for 25yrs plus.. time for a change.. cya.

  • WraithzXO wraithz (@WraithzXO) reported

    @asfitFN @iPrimusAU iPrimus is just ****, they won’t help there useless

  • BeyondcliffTV Beyondcliff (@BeyondcliffTV) reported

    @iprimus why is my internet so bad

  • Nocker40829342 Nocker (@Nocker40829342) reported

    @mrszoomby @iPrimusAU I’m in Warragul and have no internet also. I called iPrimus and the guy told me that there is a statewide outage

  • DFRetro Lèsè | Dawnfire (@DFRetro) reported

    Will be a lil bit, iprimus sucks so restarting net