iPrimus

iPrimus Outage Report in Mackay, State of Queensland

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iPrimus offers internet and phone service to businesses and individuals, as well as mobile phone and mobile internet. Interet access is available as DSL service, ADSL 2+, dial-up or mobile 3G.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iPrimus Outage Chart in Mackay, State of Queensland 12/06/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by iPrimus users through our website.

  1. E-mail (59%)

    E-mail (59%)

  2. Internet (35%)

    Internet (35%)

  3. Total Blackout (6%)

    Total Blackout (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

  • Alok16843680 Alok (@Alok16843680) reported

    @iPrimusAU really pathetic service! I have been waiting service to be activated at my new address for about 2 weeks but there's no update at all!! Would never ever recommend iprimus!

  • singer_judy Judy Singer (@singer_judy) reported

    Anyone else having trouble with @iPrimusAU going down in the last couple of weeks? #outage #iprimus

  • BeyondcliffTV Beyondcliff (@BeyondcliffTV) reported

    @iprimus why is my internet so bad

  • FustFpv Fust FPV (@FustFpv) reported

    Nothing like @iPrimusAU still refusing to cancel your account since you changed ISP back in 23/10/2020 and now claiming I have to pay for an iprimus modem/router when I have always used my own network equipment and never personally received iprimus equipment. SCAMMERS

  • SandyRendel Sandy Rendel (@SandyRendel) reported

    @deniseshrivell FTTH Gone well for years after first 6 months of bedding in. Had to replace modem 12 months ago because reeeally slow for current usage. Now fast. Any recent problems caused by our own PC dying a slow death. Still with original ISP., iprimus.

  • JamesyR1 Jamesy (@JamesyR1) reported

    @telstra My dead Dad has never been on our account and trying to get a new service for some reason Telstra listed my Dad as a 3rd party??? Seriously, he had his own service with iPrimus so why is Telstra's client database so messy @Optus please contact me as I want a new service

  • WraithzXO wraithz (@WraithzXO) reported

    @asfitFN @iPrimusAU iPrimus is just ****, they won’t help there useless

  • DFRetro Lèsè | Dawnfire (@DFRetro) reported

    Will be a lil bit, iprimus sucks so restarting net

  • MsPlodster FantaPants (@MsPlodster) reported

    @sallymcmanus @DodoAustralia iPrimus is so much worse. Their customer service is almost non-existent.

  • Omegaville B.J. Winzer (@Omegaville) reported

    @LaceUpJumpers @footyjumpers @piehardpodcast Primus was the telecommunications company. iPrimus was their Internet service name.