iPrimus Outage Report in Mackay, State of Queensland

iPrimus offers internet and phone service to businesses and individuals, as well as mobile phone and mobile internet. Interet access is available as DSL service, ADSL 2+, dial-up or mobile 3G.

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Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iPrimus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iPrimus users through our website.

1. 

   E-mail (63%)

2. 

   Internet (31%)

3. 

   Total Blackout (6%)

Community Discussion

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iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

• ◀️ᴋᴇᴠ ᴍᴀʀᴛɪɴ▶️ (@kev_martin) reported a minute ago

  @iPrimusAU Are iPrimus support working through the long weekend. I lodged a support case yesterday and have not yet received a response other than the automatic reply

• iPrimus (@iPrimusAU) reported 2 minutes ago

  @meggsy46 Hi Meryl, iPrimus customers have not been impacted by the Optus cyberattack. While we use the Optus network as a network provider for our mobile services, we can reassure our customers that their personal information is managed securely by us and is not shared with Optus. (1/2)

• David P (@David_Paul_B) reported 3 minutes ago

  @abc730 @ClareONeilMP Yep.. For example, I would like to know whether the information exposed was only of direct Optus customers, or whether it also included customers of MVNO’s (eg Dodo, Amaysim, Coles, iPrimus, iiNet etc) who run on the Optus network.

• 💧Meryl Nell (@meggsy46) reported 6 minutes ago

  @diaper_donkills @MorpheusBeing I have been a very happy iPrimus customer for years. Don't know who they are a reseller for though.

• Matt Devine (@matt_devine_) reported 6 minutes ago

  @janine_hendry Telcos are the worst - I had similar issues with Iprimus, even though I had been a customer for almost 25 years

• ＪＩＭ ＢＯＨ (@not_fake_jack) reported 7 minutes ago

  **** you iPrimus broadband i didn't need your ******* junk mail today

• Ingrid Harrison (@IngridHarrison) reported 9 minutes ago

  Shout out to @iprimus to cancel my father’s internet (as he is going into aged care). Apart from either speaking to him direct or requiring my power of attorney as well as my identification, you want me to ring you again to ensure you don’t debit his account. That’s service. Not.

• Missgarland⁷ (@Missgarland21) reported 13 minutes ago

  What a surprise my net is down again. **** iprimus

• 💧Robyn D💉x4 Insufficiently Feminine (@KoparaFallsKid) reported 15 minutes ago

  @meggsy46 @AlanBixter I'm sorry, I don't know the answer. iPrimus is a Mobile Virtual Network Operator (MVNO) that runs on the Optus Network, which may explain it. I don't know if that means they share customer data. Maybe ring iPrimus?

• Thomas (@Thomas693262791) reported 17 minutes ago

  Is IPrimus down