iPrimus outages and service status in Mackay, Queensland

Problems in the last 24 hours in Mackay, Queensland

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Thomas (@Thomas693262791) reported 6 minutes ago

  @iPrimusAU is everyone having issue with IPrimus internet

• 
  xꜱɪᴄᴋɢʀʟx (@SICKGRL6) reported 7 minutes ago

  I honestly wish I could go with Vondafone, iprimus is the worst. It’s so slow and barely loads anything

• 
  Vicki Mainard 🇦🇺🕹🏀🐈Liberal 22 (@vmainard) reported 8 minutes ago

  @MissHissyKat There's a lot to like about iprimus. I only went to them in full, since my internet was with them. Got in contact with them and ask about phone internet bundle, and they gave us a fantastic deal. Great customer service if thing go wrong too.

• 
  iPrimus (@iPrimusAU) reported 8 minutes ago

  @Brisbane4000 Hi Capital, iPrimus customers have not been impacted by the Optus cyberattack. While we use the Optus network as a network provider for our mobile services, we can reassure our customers that their personal information is managed securely by us and is not shared with Optus. (1/2)

• 
  ｓｅａｎ ｓｍｉｔｈ (@seansmith_au) reported 9 minutes ago from Adelaide, South Australia

  Wouldn’t it be a nice touch if iPrimus @iPrimusAU sent out a text message the day before planned Network outages? Once again no Internet 0030-0630. #adelaide #outage #internet

• 
  Fust FPV (@FustFpv) reported 12 minutes ago

  Nothing like @iPrimusAU still refusing to cancel your account since you changed ISP back in 23/10/2020 and now claiming I have to pay for an iprimus modem/router when I have always used my own network equipment and never personally received iprimus equipment. SCAMMERS

• 
  pumacatrun2 (@pumacatrun2) reported 13 minutes ago

  @iPrimusAU internet outage for the past 10-20 minutes, have tried power cycling with no luck. After a few refreshes prompts to diagnose by signing into iprimus but we were locked out from wrong sign in attempts.

• 
  Christalla henning (@stalla13) reported 15 minutes ago

  @iPrimusAU @Winnie_3885 No internet in Adelaide. Been very slow last few days. Today nothing working no ph either. On my mobile waiting for help. Been on hold for 30 minutes. They have transferred me to tech support. This is my elderly parents home. appreciate iprimus looking into outages in Adelaide

• 
  Sandy Rendel (@SandyRendel) reported 19 minutes ago

  @deniseshrivell FTTH Gone well for years after first 6 months of bedding in. Had to replace modem 12 months ago because reeeally slow for current usage. Now fast. Any recent problems caused by our own PC dying a slow death. Still with original ISP., iprimus.

• 
  Michael Moro (@michaelmoro26) reported 19 minutes ago

  @EricWSeychell @Dave_Matteo eric i literally have FTTP and it’s absolute garbage, hopefully TPG can prove u right because iPrimus dont