iPrimus outages and service status in Maitland, New South Wales

Problems in the last 24 hours in Maitland, New South Wales

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Maitland, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPrimus Issues Reports Near Maitland, New South Wales

Latest outage, problems and issue reports in Maitland and nearby locations:

• 
  Julian 🇦🇺 (@JKRLMazur) reported 57 minutes ago from Cessnock, New South Wales

  Damn I’m getting pissed off with iprimus. I’m charged $2.50 for not having a direct debit, $2.80 for using BPay and $2.20 for a paper bill plus gst. Nearly $10 on top of my monthly bill.

iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FantaPants (@MsPlodster) reported 47 seconds ago

  @sallymcmanus @DodoAustralia iPrimus is so much worse. Their customer service is almost non-existent.

• 
  Christalla henning (@stalla13) reported 60 seconds ago

  @iPrimusAU @Winnie_3885 No internet in Adelaide. Been very slow last few days. Today nothing working no ph either. On my mobile waiting for help. Been on hold for 30 minutes. They have transferred me to tech support. This is my elderly parents home. appreciate iprimus looking into outages in Adelaide

• 
  ｓｅａｎ ｓｍｉｔｈ (@seansmith_au) reported 4 minutes ago from Adelaide, South Australia

  Wouldn’t it be a nice touch if iPrimus @iPrimusAU sent out a text message the day before planned Network outages? Once again no Internet 0030-0630. #adelaide #outage #internet

• 
  Sea Horse Propaganda. (@justmaghookit) reported 5 minutes ago

  @CMYKChuffy i switched to iprimus years ago cause of just how awful it was dealing with telstra, think they use the telstra infrastructure but at worst that just means they're bothering telstra for me. Customer service is mostly good, highly recommend

• 
  iPrimus (@iPrimusAU) reported 7 minutes ago

  @Brisbane4000 Hi Capital, iPrimus customers have not been impacted by the Optus cyberattack. While we use the Optus network as a network provider for our mobile services, we can reassure our customers that their personal information is managed securely by us and is not shared with Optus. (1/2)

• 
  ◀️ᴋᴇᴠ ᴍᴀʀᴛɪɴ▶️ (@kev_martin) reported 9 minutes ago

  @iPrimusAU Are iPrimus support working through the long weekend. I lodged a support case yesterday and have not yet received a response other than the automatic reply

• 
  Ruby does not exist¿ (@ThePirateNerd) reported 9 minutes ago

  @iPrimusAU How do I switch off my iPrimus VoIP voicemail on my home phone service?

• 
  Fust FPV (@FustFpv) reported 13 minutes ago

  Nothing like @iPrimusAU still refusing to cancel your account since you changed ISP back in 23/10/2020 and now claiming I have to pay for an iprimus modem/router when I have always used my own network equipment and never personally received iprimus equipment. SCAMMERS

• 
  michael hitchcock (@michael48439600) reported 15 minutes ago from Sydney, New South Wales

  IPrimus dodo Telstra and Optus worked together to fake a fault on my phone so a technician was called to fix it. Then they got Dun and Bradstreet to hassle me to collect a payment

• 
  Mike Chapman (@Mike_B_Chapman) reported 19 minutes ago

  @thisischubbsy__ @iPrimusAU Don’t use iPrimus, probably too late. I cancelled and to return their modem they gave me a dud code to use at AusPost, AusPost told me it was a common ruse. Their customer service number connects then drops out. Now they want to charge me $129 for the modem on an auto withdrawal.