iPrimus outages and service status in Newcastle, New South Wales

Problems in the last 24 hours in Newcastle, New South Wales

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Newcastle, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeremiah Fuzznuts (@MrFuzznuts) reported 2 minutes ago

  I've been with iprimus internet for 10 years over 3 houses always very happy with everything. Last 6 months it's been diabolical. I've rung them 3 times, they test the speed, tell me I'm dreaming and it never gets better. Looking to change. Any ideas? I pay $65pm unlimited. Jerry

• 
  Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻‍♀️ (@blackiwiroo) reported 6 minutes ago from Sunshine Coast, Queensland

  @fi_shep @Telstra I moved across to iPrimus 2yrs ago after Telstra’s shitty service!

• 
  Vicki Mainard 🇦🇺🕹🏀🐈 Scomo is my PM. (@vmainard) reported 6 minutes ago

  @bazakel @NewcastleGardia No big surprise there. I am with Vodafone for all my mobile devices. We got rid of Telstra 6 years ago when my Dad passed away and they treated my mother like crap when she asked for his name to be removed from the bill. We're with iprimus for our home internet and phone now.

• 
  Mandy C (@dragonsgirl2010) reported 14 minutes ago

  @jdrama68 I found the support great, they also let you know ahead any planned NBN outages, also if they get cancelled. I’m on a lower plan but speed always as per plan. Much better than iprimus where the Broadband speed was so poor and support is local. Prices competitive

• 
  FantaPants (@MsPlodster) reported 15 minutes ago

  @sallymcmanus @DodoAustralia iPrimus is so much worse. Their customer service is almost non-existent.

• 
  Vicki Mainard 🇦🇺🕹🏀🐈Liberal 22 (@vmainard) reported 18 minutes ago

  @MissHissyKat There's a lot to like about iprimus. I only went to them in full, since my internet was with them. Got in contact with them and ask about phone internet bundle, and they gave us a fantastic deal. Great customer service if thing go wrong too.

• 
  gordolake🕳️🐀 (@gordolake) reported 19 minutes ago

  Hi @Telstra, with iprimus ISP. Obviously they use your network to connect to the internet. Have just been advised of a complex fault and it will not be fixed for a month. I cant find any info on the outage sites. Can you confirm.

• 
  B.J. Winzer (@Omegaville) reported 20 minutes ago

  @LaceUpJumpers @footyjumpers @piehardpodcast Primus was the telecommunications company. iPrimus was their Internet service name.

• 
  Alice Clarke (@Alicedkc) reported 20 minutes ago

  Interesting. I was on hold to @iPrimusAU for ages, then asked to rate the call (before speaking to someone), then told I was being put through, then got a recorded message saying "due to an emergency situation, iPrimus is unavailable". Hope everyone's OK. Never had that before.

• 
  💧Robyn D💉x4 Insufficiently Feminine (@KoparaFallsKid) reported 22 minutes ago

  @meggsy46 @AlanBixter I'm sorry, I don't know the answer. iPrimus is a Mobile Virtual Network Operator (MVNO) that runs on the Optus Network, which may explain it. I don't know if that means they share customer data. Maybe ring iPrimus?