iPrimus outages and service status in Riddell, Victoria

Problems in the last 24 hours in Riddell, Victoria

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Riddell, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Chapman (@Mike_B_Chapman) reported 1 minute ago

  @thisischubbsy__ @iPrimusAU Don’t use iPrimus, probably too late. I cancelled and to return their modem they gave me a dud code to use at AusPost, AusPost told me it was a common ruse. Their customer service number connects then drops out. Now they want to charge me $129 for the modem on an auto withdrawal.

• 
  Daniel Gratton (@iDGiam) reported 1 minute ago

  @jchimselfbigpo2 I had iinet in Melbourne & liked it. But I found a few grifters along the too. Iprimus was so bad I had to go to someone else to get them to change me over. Iprimus wouldn't answer emails or calls. The worst service (unsurprisingly) was one. Tel, the Murdoch & packer scam network

• 
  LyndallTerrier (@LyndallTerrier) reported 2 minutes ago

  @xskinn I've had three internet disconnections this morning in the space of 2 hrs. Never happened before. Did the usual 'turn off turn on' routine but to no direct effect. Not sure what's going on. (I'm with iPrimus).

• 
  IceGecko (@GeckoIce) reported 2 minutes ago

  @Telstra Who cares ? Fun fact, telstra have been trying to scam over $600 from me by claiming I never cancelled an account I actually did. This is nothing short of extortion. Avoid the big telcos. Amaysim and iPrimus have served me well.

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  Blackiwiroo 🎀🇦🇺🇳🇿🙋🏻‍♀️ (@blackiwiroo) reported 2 minutes ago from Sunshine Coast, Queensland

  @fi_shep @Telstra I moved across to iPrimus 2yrs ago after Telstra’s shitty service!

• 
  Missgarland⁷ (@Missgarland21) reported 2 minutes ago

  Highly suggest no one ever go with iprimus for their internet provider. Weeks with spotty connection (which i can forgive some due to the flooding) and support is awful. Looks like i’m stuck using all my phone data 👌

• 
  FantaPants (@MsPlodster) reported 4 minutes ago

  @sallymcmanus @DodoAustralia iPrimus is so much worse. Their customer service is almost non-existent.

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  Kitt Happens 🇺🇦🌱 #NAFOCatsDivision (@RareFlowerGrow) reported 4 minutes ago

  Any Aussies care to recommend an ISP? Was with iPrimus, horrible crowd. Big names keep coming up: TPG, Dodo, Amaysim. I'm sure there are other ISPs that are better.

• 
  ◀️ᴋᴇᴠ ᴍᴀʀᴛɪɴ▶️ (@kev_martin) reported 5 minutes ago

  @iPrimusAU Are iPrimus support working through the long weekend. I lodged a support case yesterday and have not yet received a response other than the automatic reply

• 
  Mandy C (@dragonsgirl2010) reported 12 minutes ago

  @jdrama68 I found the support great, they also let you know ahead any planned NBN outages, also if they get cancelled. I’m on a lower plan but speed always as per plan. Much better than iprimus where the Broadband speed was so poor and support is local. Prices competitive