iPrimus Outage Report in Stanmore, Gold Coast, Queensland

Problems in the last 24 hours in Stanmore, Queensland

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Stanmore, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by iPrimus users through our website.

• Internet (56%)
• E-mail (44%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  iPrimus (@iPrimusAU) reported 6 minutes ago

  @meggsy46 Hi Meryl, iPrimus customers have not been impacted by the Optus cyberattack. While we use the Optus network as a network provider for our mobile services, we can reassure our customers that their personal information is managed securely by us and is not shared with Optus. (1/2)

• 
  Ingrid Harrison (@IngridHarrison) reported 7 minutes ago

  Shout out to @iprimus to cancel my father’s internet (as he is going into aged care). Apart from either speaking to him direct or requiring my power of attorney as well as my identification, you want me to ring you again to ensure you don’t debit his account. That’s service. Not.

• 
  Missgarland⁷ (@Missgarland21) reported 8 minutes ago

  Highly suggest no one ever go with iprimus for their internet provider. Weeks with spotty connection (which i can forgive some due to the flooding) and support is awful. Looks like i’m stuck using all my phone data 👌

• 
  💧Robyn D💉x4 Insufficiently Feminine (@KoparaFallsKid) reported 8 minutes ago

  @meggsy46 @AlanBixter I'm sorry, I don't know the answer. iPrimus is a Mobile Virtual Network Operator (MVNO) that runs on the Optus Network, which may explain it. I don't know if that means they share customer data. Maybe ring iPrimus?

• 
  Blade Liger (@CJNezz) reported 8 minutes ago

  @iPrimusAU do you have an outage in Victoria again? I've just lost connection. #iprimus

• 
  Alice Clarke (@Alicedkc) reported 10 minutes ago

  Interesting. I was on hold to @iPrimusAU for ages, then asked to rate the call (before speaking to someone), then told I was being put through, then got a recorded message saying "due to an emergency situation, iPrimus is unavailable". Hope everyone's OK. Never had that before.

• 
  David (@dwilliamson931) reported 12 minutes ago

  @buzzsaw123456 @Dominos_AU I had IPrimus send me a disconnection notice for my friends internet and threatening debt collector action. I told them in February she had died. They said they cancelled the account BUT NEVER MENTIONED THE OUTSTANDING AMOUNT!

• 
  Vicki Mainard 🇦🇺🕹🏀🐈Liberal 22 (@vmainard) reported 13 minutes ago

  @MissHissyKat There's a lot to like about iprimus. I only went to them in full, since my internet was with them. Got in contact with them and ask about phone internet bundle, and they gave us a fantastic deal. Great customer service if thing go wrong too.

• 
  xꜱɪᴄᴋɢʀʟx (@SICKGRL6) reported 16 minutes ago

  I honestly wish I could go with Vondafone, iprimus is the worst. It’s so slow and barely loads anything

• 
  David P (@David_Paul_B) reported 18 minutes ago

  @abc730 @ClareONeilMP Yep.. For example, I would like to know whether the information exposed was only of direct Optus customers, or whether it also included customers of MVNO’s (eg Dodo, Amaysim, Coles, iPrimus, iiNet etc) who run on the Optus network.