iPrimus outages and service status in Stanmore, Queensland

Problems in the last 24 hours in Stanmore, Queensland

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Stanmore, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  gordolake🕳️🐀 (@gordolake) reported 5 minutes ago

  Hi @Telstra, with iprimus ISP. Obviously they use your network to connect to the internet. Have just been advised of a complex fault and it will not be fixed for a month. I cant find any info on the outage sites. Can you confirm.

• 
  Ariel_Nix (@Ariel_NixTTV) reported 6 minutes ago

  @HYP3RSTRIKE I'm considering a couple of companies x Aussie Broadband, iinet, superloop. Just iprimus is awful. I've spent 8 months trying to contact their customer service only to be patronized by them! They also did not fix the issue, they made it worse!!!

• 
  Julian 🇦🇺 (@JKRLMazur) reported 10 minutes ago from Cessnock, New South Wales

  Damn I’m getting pissed off with iprimus. I’m charged $2.50 for not having a direct debit, $2.80 for using BPay and $2.20 for a paper bill plus gst. Nearly $10 on top of my monthly bill.

• 
  iPrimus (@iPrimusAU) reported 11 minutes ago

  @Brisbane4000 Hi Capital, iPrimus customers have not been impacted by the Optus cyberattack. While we use the Optus network as a network provider for our mobile services, we can reassure our customers that their personal information is managed securely by us and is not shared with Optus. (1/2)

• 
  Kitt Happens 🇺🇦🌱 #NAFOCatsDivision (@RareFlowerGrow) reported 14 minutes ago

  Any Aussies care to recommend an ISP? Was with iPrimus, horrible crowd. Big names keep coming up: TPG, Dodo, Amaysim. I'm sure there are other ISPs that are better.

• 
  Judy Singer (@singer_judy) reported 16 minutes ago

  Anyone else having trouble with @iPrimusAU going down in the last couple of weeks? #outage #iprimus

• 
  Tim Pilkington (@timpilko) reported 18 minutes ago

  for anyone considering internet services please never use Iprimus, @iPrimusAU has been completely useless when it comes to customer service and has wasted hours of my time on hold - not good enough.

• 
  RegularRelief (@RegularRelief) reported 20 minutes ago

  @ConkyOCE Also, don't threaten the ombudsman, that does nothing. I had an issue with iprimus that was ongoing for weeks, the second I had a case issued by the ombudsman it was sorted in an hour

• 
  Ingrid Harrison (@IngridHarrison) reported 20 minutes ago

  Shout out to @iprimus to cancel my father’s internet (as he is going into aged care). Apart from either speaking to him direct or requiring my power of attorney as well as my identification, you want me to ring you again to ensure you don’t debit his account. That’s service. Not.

• 
  Mandy C (@dragonsgirl2010) reported 29 minutes ago

  @jdrama68 I found the support great, they also let you know ahead any planned NBN outages, also if they get cancelled. I’m on a lower plan but speed always as per plan. Much better than iprimus where the Broadband speed was so poor and support is local. Prices competitive