iPrimus outages and service status in Jordan Springs, New South Wales

Problems in the last 24 hours in Jordan Springs, New South Wales

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Jordan Springs, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alice Clarke (@Alicedkc) reported 8 minutes ago

  Interesting. I was on hold to @iPrimusAU for ages, then asked to rate the call (before speaking to someone), then told I was being put through, then got a recorded message saying "due to an emergency situation, iPrimus is unavailable". Hope everyone's OK. Never had that before.

• 
  Klaris (@klaris) reported 13 minutes ago

  I used to work at an office that houses around 5,000 Vocus, Dodo and iPrimus support teams. I can imagine the chaos there!

• 
  B.J. Winzer (@Omegaville) reported 15 minutes ago

  @LaceUpJumpers @footyjumpers @piehardpodcast Primus was the telecommunications company. iPrimus was their Internet service name.

• 
  Mike Chapman (@Mike_B_Chapman) reported 16 minutes ago

  @thisischubbsy__ @iPrimusAU Don’t use iPrimus, probably too late. I cancelled and to return their modem they gave me a dud code to use at AusPost, AusPost told me it was a common ruse. Their customer service number connects then drops out. Now they want to charge me $129 for the modem on an auto withdrawal.

• 
  Zeteypee 💉💉💉💉💉 (@Guy20Pr) reported 18 minutes ago

  @iPrimusAU @iPrimusAU can you please check what is happening in St albans 3021 victoria? iprimus told me there was an outage that was resolved, however my nbn box lights flicker every 25 minutes, disconnecting the internet for over 10 minuutes at a time, what is going on with iprim/NBN?

• 
  ◀️ᴋᴇᴠ ᴍᴀʀᴛɪɴ▶️ (@kev_martin) reported 18 minutes ago

  @iPrimusAU Are iPrimus support working through the long weekend. I lodged a support case yesterday and have not yet received a response other than the automatic reply

• 
  Emmy Æ Strickland (@Emma_Strickland) reported 20 minutes ago

  @iPrimusAU Anyone else’s internet down in Perth NOR? I’m on hold with iprimus now, struggling to get through. #iprimus

• 
  David P (@David_Paul_B) reported 27 minutes ago

  @abc730 @ClareONeilMP Yep.. For example, I would like to know whether the information exposed was only of direct Optus customers, or whether it also included customers of MVNO’s (eg Dodo, Amaysim, Coles, iPrimus, iiNet etc) who run on the Optus network.

• 
  Tim Pilkington (@timpilko) reported 27 minutes ago

  for anyone considering internet services please never use Iprimus, @iPrimusAU has been completely useless when it comes to customer service and has wasted hours of my time on hold - not good enough.

• 
  mamncane. (@Kim_Khandashisa) reported 29 minutes ago

  I can’t even get excited about getting a job in the US and having a flight booked for the 17th cos no visa and the boarders are closed. This was meant to help me gain international work experience and make my CV more favourable, but life is a bogbo yaseRank enuka iPrimus stove💀