iPrimus outages and service status in Jordan Springs, New South Wales

Problems in the last 24 hours in Jordan Springs, New South Wales

The chart below shows the number of iPrimus reports we have received in the last 24 hours from users in Jordan Springs, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David (@dwilliamson931) reported 3 minutes ago

  @buzzsaw123456 @Dominos_AU I had IPrimus send me a disconnection notice for my friends internet and threatening debt collector action. I told them in February she had died. They said they cancelled the account BUT NEVER MENTIONED THE OUTSTANDING AMOUNT!

• 
  Taran Reynard Whyte💜🦊🌈🦄🌊 (@TaranReynardWhy) reported 4 minutes ago from Melbourne, Victoria

  @01Ellehcim @jonto_kaye I haven't too many problems with iPrimus so I think I'll stick with them but I'm not happy right at the moment. If I get no joy by Monday, I'll be giving them a call.

• 
  Fust FPV (@FustFpv) reported 5 minutes ago

  Nothing like @iPrimusAU still refusing to cancel your account since you changed ISP back in 23/10/2020 and now claiming I have to pay for an iprimus modem/router when I have always used my own network equipment and never personally received iprimus equipment. SCAMMERS

• 
  trigger me timbers (@songstargame) reported 9 minutes ago

  Thanks to @telstra for confirming the internet outage that neither my provider #iprimus nor #nbn have yet to do - hours in. Not so happy that repair date is 1 November at 11pm but it is what it is.

• 
  Klaris (@klaris) reported 9 minutes ago

  I used to work at an office that houses around 5,000 Vocus, Dodo and iPrimus support teams. I can imagine the chaos there!

• 
  B.J. Winzer (@Omegaville) reported 11 minutes ago

  @LaceUpJumpers @footyjumpers @piehardpodcast Primus was the telecommunications company. iPrimus was their Internet service name.

• 
  Tim Pilkington (@timpilko) reported 15 minutes ago

  for anyone considering internet services please never use Iprimus, @iPrimusAU has been completely useless when it comes to customer service and has wasted hours of my time on hold - not good enough.

• 
  Michelle (@mishchiu) reported 15 minutes ago

  @iPrimusAU Hello, has your server/customer database been hacked/compromised? For the first time since I joined over 10 years ago, I’ve received junk mail to my iprimus email account. I don’t ever use this email and have never given this email address away.

• 
  Ingrid Harrison (@IngridHarrison) reported 18 minutes ago

  Shout out to @iprimus to cancel my father’s internet (as he is going into aged care). Apart from either speaking to him direct or requiring my power of attorney as well as my identification, you want me to ring you again to ensure you don’t debit his account. That’s service. Not.

• 
  ◀️ᴋᴇᴠ ᴍᴀʀᴛɪɴ▶️ (@kev_martin) reported 30 minutes ago

  @iPrimusAU Are iPrimus support working through the long weekend. I lodged a support case yesterday and have not yet received a response other than the automatic reply