iPrimus Outage Report in Jordan Springs, New South Wales

Problems in the last 24 hours in Jordan Springs, New South Wales

iPrimus signals over the past 24 hours, with local activity from Jordan Springs, New South Wales and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iPrimus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ariel_Nix (@Ariel_NixTTV) reported 2 minutes ago

  @HYP3RSTRIKE I'm considering a couple of companies x Aussie Broadband, iinet, superloop. Just iprimus is awful. I've spent 8 months trying to contact their customer service only to be patronized by them! They also did not fix the issue, they made it worse!!!

• 
  Missgarland⁷ (@Missgarland21) reported 2 minutes ago

  Highly suggest no one ever go with iprimus for their internet provider. Weeks with spotty connection (which i can forgive some due to the flooding) and support is awful. Looks like i’m stuck using all my phone data 👌

• 
  iPrimus (@iPrimusAU) reported 4 minutes ago

  @Brisbane4000 Hi Capital, iPrimus customers have not been impacted by the Optus cyberattack. While we use the Optus network as a network provider for our mobile services, we can reassure our customers that their personal information is managed securely by us and is not shared with Optus. (1/2)

• 
  gordolake🕳️🐀 (@gordolake) reported 4 minutes ago

  Hi @Telstra, with iprimus ISP. Obviously they use your network to connect to the internet. Have just been advised of a complex fault and it will not be fixed for a month. I cant find any info on the outage sites. Can you confirm.

• 
  💧Robyn D💉x4 Insufficiently Feminine (@KoparaFallsKid) reported 6 minutes ago

  @meggsy46 @AlanBixter I'm sorry, I don't know the answer. iPrimus is a Mobile Virtual Network Operator (MVNO) that runs on the Optus Network, which may explain it. I don't know if that means they share customer data. Maybe ring iPrimus?

• 
  kiwiradar (@kiwiradar) reported 8 minutes ago

  @iPrimusAU Is IPrimus internet down currently in Sydney? No internet in Bondi

• 
  Vicki Mainard 🇦🇺🕹🏀🐈 Scomo is my PM. (@vmainard) reported 8 minutes ago

  @SarahHarris @Telstra It telstra nothing more needs to be said. They have the worst customer service of all the telcos in Australia. Treated my mother like **** when she asked them to remove my deceased father name from the bill. Left for Iprimus and have never looked back.

• 
  Vicki Mainard 🇦🇺🕹🏀🐈 Scomo is my PM. (@vmainard) reported 10 minutes ago

  @Telstra I have used the cat is in the way when playing games. I rarely have problems with online lagging since I moved to Iprimus.

• 
  B.J. Winzer (@Omegaville) reported 12 minutes ago

  @LaceUpJumpers @footyjumpers @piehardpodcast Primus was the telecommunications company. iPrimus was their Internet service name.

• 
  Tim Pilkington (@timpilko) reported 12 minutes ago

  for anyone considering internet services please never use Iprimus, @iPrimusAU has been completely useless when it comes to customer service and has wasted hours of my time on hold - not good enough.