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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (57%)
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Trading platform (24%)
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Website (19%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Thionville |
Website | |
 Madrid |
Website | |
| Madrid |
Login | |
 Amsterdam |
Login | |
 Los Angeles |
Login | |
 Thornhill |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Blazed Trader
(@BlazedTrader) reported
Interactive Brokers @IBKR is down again. @IBKR have lost it... along with my business. How long is it until @IBKR go under? Not long I imagine. Get your money out now while you still can.
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Bill Ferensen
(@BillFerensen) reported
@IBKR Luckily there wasn’t a damn thing happening today...
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np
(@89np881) reported
@IBKR When are you going to fix your shitty platform? STILL cannot log in online
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Wall Street Confessions
(@RT52052967) reported
@IBKR Finally got in with 20 minutes left before close. I have called numerous times and have been totally ignored. No emails, no call backs, no service... totally unacceptable.. What a great way to lose a lot of clients.. Count me as one of them..
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Jason
(@JasonPerz138) reported
I find it insane that people are losing it about @IBKR being down for 25 mins at the open. Some of the people who were losing it weren’t even day traders. Just my opinion but if you hate your positions that much that you don’t want to hold them for 20 mins on Monday. Sell them.
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Eric
(@TradingRicky) reported
@BaconTrades @IBKR Can login meanwhile, yes. But can't tell about stops since none of mine were hit
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Trader-182
(@Trader182) reported
@tom_slimm @IBKR Yes, notice the higher low between Nov 10th and 17th... that line gives the support now near the 20 simple moving average (blue line). Should act as a support... if not, the trend line become invalidated and probably will exit the trade for a loss.
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Derjenige
(@DerjenigeWalter) reported
@KuznecovRob @IBKR Also germany - I'm able to login through the mobile phone and through the Computer, but it seems for me that the connection is quite unstable... get every minute the information that the connection is interrupted, connection recovered, again interrupted/lost, again recovered...
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dsimonc
(@dsimonc) reported
@IBKR The worst broker of all
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Tony Peng
(@tonypeng_) reported
@IBKR i went to bed by the time you fixed it.. please dont let it happen again. it took too long to fix
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Maurice
(@mauriced0926) reported
@IBKR Your customer service is horrible.
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Trader-182
(@Trader182) reported
@moe_lean @IBKR Yes, lost a couple of trades and a stop loss, but the operational risk is part of the business. First time in 6-7 years I experience something like this with IBKR so it's not common thank God! I remember the problems on RH when we had limit down days back in March 😐
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jp
(@jpu23) reported
@IBKR Hello so Im locked down of my account for trying to login many times while today’s outage now Ive been on hold for hours waiting to reset my password. HELP!
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Musab
(@musab1111) reported
@IBKR This is shame !!!!! Not working until now!!!!
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Falmotiri
(@fffffff1986) reported
@IBKR what time fixing problems one day not opin my account
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Canadian art.Store
(@store_canadian) reported
@IBKR #IBKRDOWN Sorry doesn't cut it. Entirely unforgivable, BMO Investorline has never let me down. Lost large today.
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President Elect Stock Guru
(@oldarmy1) reported
Add $MP to more @IBKR misses on opportunity. Had to sell the open via phone order and then would have been a re-entry on flash under that $25 resistance that had broken and flash retested. Great continuation for those of you who kept some.
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Jansaya
(@jansayuwka) reported
@IBKR my name’s Zhansaya Yedilkhan, my account didn’t login properly, please help me to reset username and password. I created an account recently and it was approved. But when I logged in it showed as I didn’t complete the application and different account #
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A.D.
(@trader_emd) reported
@InvestorsLive @IBKR @dastrader Orders still didn’t go through with das while ibkr was down
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Reid Fraser
(@ReidEFraser) reported
@sanglucci @IBKR Got super lucky I was just in a swing that I didn’t need out of. DAS sent out an alert not to trade. Also some people with other brokers were also having issues with routes apparently so not sure if it’s an IBKR issue or something on the exchange or in between.
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Milen Bilyanov
(@mbilyanov) reported
@sanglucci @IBKR What happened? Is there a link to an incident report or something?
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Tim Strickland
(@rcmag13) reported
@IBKR just cost me several hundred dollars because their servers were down.
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Giannis
(@Giannis84383054) reported
@IBKR That's not a nice joke; still nothing works for me and your customer service is absolutely absent.
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xMANGx
(@scientificguru) reported
Brokerage laid down this morning. Cost me a little bit was able to gain access at 10:45am. Some probably lost the house due to the service interruption during market hours. Thankfully I’m a noob. @IBKR
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Sean Cleary
(@hoosier00) reported
@ShardiB2 @IBKR Didn't get in until 3pm. Ironic for me all my trades that I wanted to make were at better entry points than in the AM. Doesn't help the pit in my stomach the entire day!
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Esther
(@Esther65111994) reported
@IBKR damn you guys really sucked in how you were managing it... a profit position just turned unprofitable and i couldnt add to balance my portfolio.. thanks for sucking
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Kevin Chen
(@kevinchenNYC) reported
@BacardiTrader @IBKR Interactive brokers are busy calculating “exposure fees” and other made up fees. No time to solve tech problem.
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Haider Al-Karri
(@marvel1407) reported
@IBKR Still there is an issue to access my account!! Hope it will be resolved by tomorrow
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Kwota
(@kwota2010) reported
@IBKR #IBKR Was back up for the afternoon and now down again. eeeshh.
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Tiny Balls Trader Clark Musk
(@Clark_SM7) reported
don't know why people complain about @IBKR $IBKR ...... You guys should come to canada and try the TD direct investing brokerage (Not the same as TD ameritrade in the US). If u think interactive brokers is bad, TD Canada is 100 times worse.