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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Trading platform (42%)
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Login (32%)
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Website (26%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Website | |
 Mumbai |
Login | |
 Piatra Neamţ |
Website | |
 Barcelona |
Trading platform | |
 Poplar |
Website | |
| Leesburg |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Shailen Patel
(@ShailenPatel_) reported
@Shineon14352 @MMATNEWS @IBKR In chat I have it in writing and throw some light if I understand this wrong, the guy said they got a notice from OTC ECN saying that MMTLP will not be eligible for trading on OTC link EC(OTCX) effective Dec 9th 2022. This is Canada IBKR man. Help explain
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Dave
(@dgetrading) reported
@IBKR hey your data feeds are not working and I'm hung in a queue in your chat help desk. What's going on IBKR?
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Serene
(@serene2507) reported
@ragnar_333 @IBKR Wtf @IBKR wake up your idea and stop screwing investors!
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Metamaterial News🚨
(@MMATNEWS) reported
Hey #METAfam Let’s help @IBKR fix their mistakes! Tag them in the comments and let them know their recent statements regarding $MMTLP is spreading false information✅ Today is only the last day to acquire MMTLP to be eligible, you can still sell on the 9th & 12th 👇
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NikoKVCS
(@NikoKVCS) reported
@IBKR IBKR is the worst broker i ever used :D
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Erika Walter
(@ERIKA__WALTER) reported
@IBKR 2/2 You won't let me cancel trades or get out of positions and this lack of any type of customer service is disgusting and ridiculous. If I do not hear from you in another hour I will close my accounts as soon as I get in and post everywhere on SM about your crap service
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matt
(@mwoconnor22) reported
@IBKR your notice to shareholders of $mmtlp is incorrect!! Better fix before the lawsuits come in
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Erika Walter
(@ERIKA__WALTER) reported
@IBKR Please get back to me!!!! my phone was stolen in Mexico and I need to halt the 2 factor verification. I keep trying to message you and get an error.
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1²34
(@warro2k) reported
-impossible reach customer service -Most of acc. doesnt approve even an month -U cant withdraw your money -Worst seen platform ever @IBKR
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bobek🙏🇺🇦
(@lolekinbobek) reported
@SemiEvolvedM @IBKR No, I am not. But is more of an European Union issue than @IBKR. ETFs must be UCITS "compliant" for a EU citizen to be allowed to buy/trade it. 🤷 Yes, the good ol' government knows what's best for us... 🤦
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Erika Walter
(@ERIKA__WALTER) reported
@IBKR 1/2 - You have failed to call me back for over 48 hours, going on 72 hours b/c my phone was stolen and I'm locked out. This is unacceptable that you won't allow me in with all the documents I've emailed to you and that your 2-factor ID system is this terrible its failed twice.
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William Bird
(@WilliamBirdeau) reported
@EmmetPeppers @waitbutwhy @IBKR What? IBKR is the worst…
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Emmet Peppers
(@EmmetPeppers) reported
@RobbyXie @waitbutwhy @IBKR Thanks, i need to ask for guidance on doing new stuff too…i thought Bloomberg was harder to pick up but had better service when you needed it (but also costs a ton to use Bloomberg vs. IBKR makes very little off each customer vs. other brokers)
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Jtrader
(@jesusmnltrader) reported
@IBKR More than 1 month to open my account and still no response, very bad service.
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1²34
(@warro2k) reported
@IBKR impossible reach customer service what kinda bulshit is it?
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Sarrph
(@alsarafdotco) reported
@IBKR android application is not working today. Unable to connect to the server
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Russell Newton
(@rusnewton98) reported
@IBKR How can I be "unable to submit support ticket at this time?"
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RobX
(@RobbyXie) reported
@EmmetPeppers @waitbutwhy @IBKR IBKR interface is so bad though! Can you look past it?
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Steve Austin
(@Trades4Days1) reported
@ragnar_333 @DaveChode @IBKR Damn dude… I’m sorry! That sucks…
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گردآفرید
(@gordafariiiiid) reported
@IBKR Iranian people , Iranian Balochs need help . Please help ... #MahsaAmini #Not_to_kill_the_Balochs #IranRevolution2022
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Davonte Rasool Keith
(@dvntekeith) reported
@IBKR why am I unable to log into my account? Fix this, now.
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👑Beckham
(@KingBeckham30) reported
@MMATNEWS @IBKR @IBKR FIX your mistake and stop giving out FALSE information to YOUR investors!!!! $MMTLP
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consciousconservative
(@conaciousconse1) reported
@IBKR worst customer service in finance. you’re a discount broker, but your commissions are higher than @CharlesSchwab and others whilst having absolutely non existent customer service Stop making it the clients responsibility to navigate your @IBKR operational constraints
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Noam Moshe
(@noamm180) reported
@MMATNEWS @IBKR @IBKR Fix your mistake! thousands of people losing money for no reason!
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RJ
(@jerrett_ray) reported
@CyranoDT @IBKR damn that's a fast connection, what type of connection is that?
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Eddie Robinson 🍭
(@QuincyEddieg) reported
@IBKR Hope for the bestprepare for the worst
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Bill Quackman
(@TeaBagCapital) reported
@IBKR my mobile app isn’t working. Problem?
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oudeis 🇺🇦 🇹🇼🇲🇲 Freedom (political/financial)
(@oudeis11) reported
Just had a pretty poor fill on a stop limit buy in @IGcom acct. Even tho price moved through my much lower stop, & several prices in between, the buy eventually triggered with a much bigger slippage than I'm used to at @IBKR. Anyone else had similar problems with IG's fills?
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Lebeau@stock
(@Lebeaustock1) reported
@IBKR Is your web portal down ? I can not see my portfolio and place (or close) new option contracts. I had the same issue last Thursday and so from your office told me it was an internal BUG and should be solved quickly. Twice in a week ??? Really?
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shawn goh
(@shawngoh17) reported
@IBKR Then why shut down buying for some tickers like $mmtlp and $afiiq?