Interactive Brokers status: trading issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Problems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
- Login (78%)
- Website (11%)
- Trading platform (11%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Noida
|
Login | 7 days ago |
 Los Angeles
|
Website | 14 days ago |
 London
|
Login | 15 days ago |
 Melbourne
|
Login | 20 days ago |
 Cape Town
|
Login | 22 days ago |
|
East Orange
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
-
Ganwin (@Ganwin2) reported@SixSigmaCapital @IBKR It works well for me, sometimes has some bugs, kinda annoying but the others are worst
-
NottsStargazer π΄ππ (@Nottsstargazer) reported@IBKR support is AI slop nonsense. Nobody responds sensibly. Utter garbage.
-
Ringiana (@Ringiana) reported@ThinkFinance999 @the_white_tig3r @IBKR Similar problem in the US, not just Europe. Must be SK's rules for foreigners holding KRW in brokerage accounts. LLM explained one solution to me.
-
Dave π¨π¦π§βοΈ βΈοΈπ¬π§ (@rellim_evad) reported@bclund @IBKR Agreed! They seemed to have changed to an AI customer service system, which seems to struggle with the most basic questions.
-
BatCAt (@BatcatCA) reported@IBKR guys, you send out warnings about phishing attacks on IBKR accounts, but then also send out a mail about annual verification *WITH A LINK INCLUDED IN THE MAIL*. Come on. Stop including links in your official mails. Just tell us what to expect when we login. Not hard.
-
Sam π¨π¦ (@CanadasFukd) reported@IBKR $10.25 Commission for 10 call options. $10 per 1000 shares of ETF's WTF?
-
Gordon Attard (@GordonAttard) reported@IBKR Iβm trying to re-open a closed account in Malta, but am locked out of 2FA/IB Key. Can you provide the best contact method for IBKR Ireland support to handle a security device reset?
-
EliteTrading (@EliteGainzTrade) reported@buyerofponzi @IBKR Terrible service, perhaps the worst. I've had countless glitches and had my account locked before too.
-
Deepak (@Deepak66259832) reported@IBKR I have recently opened an account with you. I simply do not receive security code over text or phone call. Therefore, cannot login. Whenever I try calling your support helpline, it always says it is busy and I never get an agent on call. Pathetic service. #ibkr
-
Steve (@IlhadoSteve) reported@IBKR you have terrible cutomer service. If someone is denied a product and can't reapply for 30 days then how and when exactly are people supposed to get a chance to submit additional information for consideration? Your reps on the phone are so frustratingly stupid.
-
Leo GNK (@GnkLeo17852) reported@IBKR @JoseTorresEcon Hello, I am having trouble accessing my Interactive Brokers account. I recently deleted the authenticator from my Microsoft Authenticator app, and now I cannot log in because I no longer have access to the security code. Could you please help me recover my account and reset my
-
Shandukani (@Shandukani2210) reported@IBKR Hey I've lost my phone and I've changed my number,I can't even login to my account and I got running trades/positions
-
CTπͺ (@gercekci_V) reported@joemccann @IBKR @ibkr has a horrible user-interface, i decided to stop using it and pay premium extra cost elsewhere where user interface is much more friendly. call me stupid but I have seen zero improvement by ibkr in the last 7 years - they do not even try
-
π’π¦π©π¦π°π±π―ππ’π’ (@iB3Bestpony1985) reported@IBKR I shouldn't have to say I have billions when I have a disability support pension and just want to get a foot up. I also want to invest in a company that I believe in that will help a project hopefully
-
Sourav Kolay (@ksrv_k) reported@IBKR @JoseTorresEcon @IBKR very bad experience! My profile access was restricted without any explanations. Contacted customer support multiple times without any response. Totally unethical practice by IBKR!
-
RemGat (@RicardoMGarcia5) reportedBeware that if you run into a problem at @IBKR you may find yourself completely abandoned. I have a claim open for 5 months now for a dividend they did not process, now I have posted a claim for the lack of response, nobody is responding to any of those. Horrible service!
-
Arno (@arnoblits) reported@CharlesSchwab @IBKR Today during the extreme volume spikes, the Java client completely locked up, preventing me from broadcasting closing orders to the exchange via AT. Iβd appreciate a full forensic audit comparing my client-side input request timestamps against your server-side receipt logs.
-
Rod J Davis πΊπΈ (@rjd_mkts) reported@IBKR @thomaspeterffy For the life of me I dont know whats going on over at @IBKR but for a trader to not have the ability to do any spreads, iron condors or anything resembling a spread for over 3 months due to technical issues is a MAJOR MAJOR ISSUE!!!!
-
DWmontgomery (@DWpaMont) reported@IBKR bad product
-
MathΔus Lonning_ (@eosjsjdiiej) reported@IBKR You found this out, I'm not in trouble
-
Invest (@Invest469752) reported@IBKR Can I have your mail ? I tried to find it but canβt access any mail or client service on your website as soon as you canceled my application @IBKR Please could you answer
-
One foot hurdle (@one_foothurdle) reported@IBKR Thx for your reply, but this was a week ago. π¬ This was a first technical issue in a long time, so no hard feeling, but would have liked a much swifter response in the app,this took several hours and that is just too long.
-
Volatility (@EdwardAmar46469) reported@IBKR IBKR sucks horrible desktop and worse mobile app! Cluttered god awful! Switch to $HOOD!
-
πββοΈ R@m Malay π (@rammalayind) reported@IBKR Any update on my support ticket
-
SOBR (@SOBRBC) reported@IBKR_Europe Fix your desktop software installer for linux please @IBKR
-
EliteTrading (@EliteGainzTrade) reported@IBKR Terrible broker with so many new restrictions and glitches.
-
Investment (@Investm80789211) reported@IBKR Iβm unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me
-
VA (@IndMktTrading) reported@IBKR When your stupid app allows to! WTF is the developer ??
-
Himanshu (@hmnsh18) reported@IBKR Your account opening procedure is pathetic.. No customer support and no clear communication why a particular document is rejected My brother is trying to open the account from Saudi for last 2 months and always there is some document is pending
-
SOBR (@SOBRBC) reported@IBKR Your desktop software's Linux installer is broken.