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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (56%)
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Website (22%)
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Trading platform (22%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Website | |
 Andorra la Vella |
Login | |
 Madrid |
Trading platform | |
 Gilbert |
Login | |
| Sevilla |
Login | |
| Cape Coral |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Sunny Gill
(@sunnyginvesting) reported
@IBKR platform down again in the UK. This is every 2 days now???
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Vince Matera
(@Vinithepoo) reported
@IBKR Can’t trade anything at IBKR with your awful customer service and onboarding process
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Simon - The Boy from Brazil
(@BRL_Pilot) reported
@ibkr interface problems anyone? Mobile, workstation and online not updating prices or trading various index futures #ibkr
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Market Danger 👑💰🚀
(@Marketdanger) reported
@IBKR please let’s fix your entire system. Desktop not responding, mobile frozen. Love what you offer but come on.
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Rick
(@biopharmacaster) reported
@TDAmeritrade you *****, fix it, its not my phone and if in 6 months I have to log in with anything to do with schwab's website I am going over to @IBKR
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Sir James Austin
(@CONZF1) reported
@IBKR you've had major issues with connectivity and market data issues for CAD clients for the last 2-3 weeks.
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Peter Tarr
(@ProfitsTaken) reported
@F_M_N_N1 @IBKR handful of people having login issues this AM. Any feedback? Suggested remedy? Asides from logging out / back in for an update? Thanks
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Caviar_Cat
(@Caviar_Kat) reported
@TerriLynnYoung1 @IBKR We need to get some solid direction as to what is going on from somebody anybody who knows WTF is actually going on.
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Andrew
(@ShortBiasTrader) reported
@tradezero @Benzinga lmao worst platform ever. Glad to be moving everything out to @IBKR soon
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kunklo metallo
(@MetalloKunklo) reported
@IBKR From this morning my position isn't loading for some reason. It just stays stuck on loading and shows no data at all. Are there any issues going on?
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John
(@LeLuni_Kids) reported
@IBKR What is the number to your legal dept.? I've falsely been flagged for a compliance issue with a position that I'm unable to sell/stop. You're about to have a problem. #ibkr
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Shareholder Mustafa xy
(@shareholdermxy) reported
@IBKR I sold shares in the dark yesterday. But today I can't buy shares. ibot didn't help anyone
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consciousconservative
(@conaciousconse1) reported
@IBKR I’m a long time @IBKR customer who moved countries and dealing with the misinformation and mistakes from your advisers has been horrific. I’d never risk my running my business off of your platform.
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Jason Lo
(@dxyrs) reported
@IBKR bad news... #TwitFi
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Sergey Melkumov 🇺🇦🇵🇸🇭🇰🏳️🌈🇺🇳
(@BrutalDiplomat) reported
@IBKR Could you please fix your bloody servers. Three days in a row first 10 minutes of the market being open your platform crashes and I cannot trade. Already talked to support, did not help, suggested to connect via HK website, what the hell? Your developers don´t know what CDN is?
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T-Rex
(@Least_I_Can) reported
@IBKR Your UK mobile servers are down, right? I can't authenticate to log in my desktop IB!!!!
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Reese
(@Dannyfeip) reported
@IBKR Life is not a problem to be solved but a reality to be experienced
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laurent
(@laurent07308535) reported
@IBKR Dear IBKR I use to transfert money to my account from asia usually it take 1day for receiving my money.I send 11k and contact you throught my app and your only answer was call the fund team. What is this support service?Are we supposed to pay 30 usd in call everytime i transfert
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MB1970
(@MB19701) reported
@MetalloKunklo @IBKR Same issue here in Switzerland 🤨 @IBKR always get anxiety when I see no Positions and zero account value. Would be nice (and calming) if you could have a popup or notice mentioning there's a temporary issue/glitch, thanks.
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Sean Lyng
(@SeanLyng) reported
@IBKR Is there a type of order where you can specify: If more than [some number of shares] volume trades between [Low price] & [high price], Launch my limit order at [some specific price]? I.e. like a stop limit, but with a minimum share threshold added to filter out bad-ticks?
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Lebeau@stock
(@Lebeaustock1) reported
@IBKR again, 3 times in 3 weeks your web portal is down. No able to see my portfolio and not able to BUY or SELL options. Is it really PRO ?
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consciousconservative
(@conaciousconse1) reported
@IBKR You give your customers almost nothing. And horrific customer service.
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Anton Liutov
(@AntonLiutov) reported
@IBKR can I talk with somebody? Your system is so ******* uncomfortable. I can't restore my username and my password, and I can't contact you by chat, with an email with you. Who has created your system? Stupid developers or who? I'm shocked at how it's uncomfortable.
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Muzammil⚡₿🍊
(@IncidentFlux) reported
@ManPossee A bug possibly. @IBKR
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Captain Obvious
(@cacoethes_carpe) reported
@Questrade After an hour on the phone with your CSR asking for written confirmation of the rule she was citing... the CSR LITERALLY said that some policies about how to withdraw funds are enforced but not written down. @IBKR Can you believe this?! Is that even legal??
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h
(@han0z) reported
@IBKR hi. When will your UK ISA service be able to support transfers of open positions into it from other providers? I’d like to move mine to IBKR. The FAQ section mentions q4 2022 but it’s not clear whether it’s working already. Thanks
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Mahni
(@mahnimahy) reported
@IBKR The lives of the Iranian people are in danger, the Islamic Republic imprisons, tortures and kills the protesting people, be our voice, help the Iranian people to destroy the Islamic Republic. #Mahsa_Amini #IranRevolution
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LongCastAdvisers
(@longcastadviser) reported
had a call sked with acct mgr at @IBKR to try to figure out how it's possible to grow an RIA business using IBKR as a platform, given their awful customer service, and of course they never called! I suppose they get kudos for being ironic and predictable all at once.
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consciousconservative
(@conaciousconse1) reported
@IBKR I’d much rather your customer service reps be able to answer straightforward questions than you sponsoring third tier money managers to give a podcast
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Captain Obvious
(@cacoethes_carpe) reported
@Questrade @gurjeeetsiingh @IBKR Given the aggressive tone that I used, I feel obliged to follow-up. When QT did call... the person on the line seemed genuinely interested in the issue. Although no solutions were available, I was left with a promise that the issue would be resolved by day's end. We'll see.