Is Interactive Brokers down?
Problems detected
Users are reporting problems related to: website, login and trading platform.
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
October 10: Problems at Interactive Brokers
Interactive Brokers is having issues since 09:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (33%)
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Login (33%)
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Trading platform (25%)
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Withdrawals (8%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bogotá |
Login | |
 Nuevo Laredo |
Trading platform | |
 Chamartín |
Website | |
| Barbate |
Website | |
 Christchurch |
Login | |
 Greater Noida |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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@ashappdev
(@ashappdev) reported
@levelsio @onveston @IBKR This can only be judged over a 10 year period TBH. But indexes beat most. CAGR of Tesla has been 50% since inception. But for many periods (3-4 years) you would be down 50%, not up 12,900% I’d argue accumulated tech indexes are the best. But we don’t have enough data yet.
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Gurdas singh
(@Gurdas_singh_) reported
@Rayner_Teo @IBKR Such a poor service
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Ekapob
(@ekapobkul) reported
@EmmetPeppers @IBKR Do you think we will have a k-shape recovery once it's clear we are in a recession? I think the market likes certainty (both good or bad) and looks forward.
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Subbaraju Sagiraju
(@SVS_Subbaraju) reported
@Rayner_Teo @IBKR Very unfortunate & pathetic (to hear that @IBKR is so lethargic that critical issues like these are not resolved for months together, esp, for a renowned & ace trader/investor like Rayner) What's wrong with you guys! 😢
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Mid Tenn Trader
(@midtenntrader_) reported
@Rayner_Teo @IBKR Mine is up. What does it say when you attempt to login?
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David Hagmann
(@davidhagmann) reported
Curious if anyone had an issue with @IBKR's sign-up incentives. Supposed to receive $1k in shares and just never did. Their customer service is awful: no record of the signup incentive, and they will not adjust manually. Huh? Would expect more from a reputable platform #IBKR
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Rayner Teo
(@Rayner_Teo) reported
[50 DAYS] Hey Interactive brokers @IBKR, I can't access my client portal. Tried changing browser, VPN, clearing cache, mobile, etc. Nothing works. I've raised this issue 50 days ago via email and phone call. But still no updates. Help?
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CandyLL
(@CandyLL128) reported
@IBKR Lying down to make money！
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LesCanTrade
(@LesCanTrade) reported
Hey @IBKR. What's up with your service today? Taking the weekend off? Locked out of my account so instead of spending the weekend trying to configure your insanely convoluted #TWS, here I am in limo until you roll into the office Monday AM after the premarket open. #notcool
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a
(@5123feng) reported
@IBKR Assure is a Web3.0 multi-chain encryption aggregation service platform @Assure_pro
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Alex Gostev 🇺🇦🇳🇴
(@thegostev) reported
@onveston @levelsio @IBKR I do support the article based on my ammateurish experience. Maybe as I don’t have a separate investment account to forget about for 10 years.
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LesCanTrade
(@LesCanTrade) reported
Hey @IBKR What's up with your service today? Taking the weekend off? Locked out of my account so instead of spending the weekend trying to configure your insanely convoluted #TWS, here I am in limbo until you roll into the office Monday AM after the premarket open. #notcool
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Thomas Pettersson
(@moroncarrot) reported
@IBKR Why would i want and support US stocks?
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Norma Jordan
(@normajordan56) reported
@___monty @IBKR Good thing I didn’t wait for the customer support as they were unresponsive for my account to be fixed, I was referred to @zems_ins by a friend and they were able to resolve the problem.
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FlowAnalyst
(@FlowAnalyst) reported
@IBKR Hi, do you provide Advances/Declines index similar to TRIN-NYSE? Seems customer service isn't sure based on online threads.
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KTube
(@KTube86504880) reported
@Rayner_Teo @IBKR Did IBKR fix your issues yet?
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Ex
(@Ex09820144) reported
@IBKR Today in not working for day trade
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Rayner Teo
(@Rayner_Teo) reported
[32 DAYS] Hey Interactive brokers @IBKR, I can't access my client portal. Tried changing browser, VPN, clearing cache, mobile, etc. Nothing works. I've raised this issue 32 days ago via email and phone call. But still no updates. Help?
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Thomas Braziel
(@ThomasBraziel) reported
@ChrisDeMuthJr @QTRResearch @IBKR Haha - IB customer service is usually the worst
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monty
(@___monty) reported
@IBKR Is your service having issues? Can't login with connection error.
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zafar $$
(@CantGiveUp3) reported
@Rayner_Teo @IBKR @IBKR HELP
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Rise🍉
(@RiseXBT) reported
@IBKR took around 18 hours from sign up to funding and first trade, not bad either
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R2Rabbit
(@r2_rabbit) reported
Anyone else’s @IBKR not working?
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a
(@5123feng) reported
@IBKR Assure is a Web3.0 multi-chain encryption aggregation service platform @Assure_pro
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monty
(@___monty) reported
@IBKR Having issues logging in???
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Jackartistry
(@JackArtistry) reported
@IBKR guys, your margin calculation is off due to alphabet $GOOGL stock split. URGENT and fix before any markets open on Sunday night / Monday US time.
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LucaSino
(@luca_sino) reported
@SmokeyStock I’m holding $MMTLP on my @Trading212 I had a talk on live support, they assured me they are going to replicate @IBKR according to final form S-1 approved by SEC. #goinglong #mmat $mmat
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Gurdas singh
(@Gurdas_singh_) reported
@Rayner_Teo @IBKR Such a poor service
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Thunderhorse Brewery
(@MacroForecaster) reported
@_mumbling_me @IBKR 3) social media is bad enough without being forced to see what people post on LinkedIn just because you went to high school with them.
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Vijay Desai
(@vvd2101) reported
@EmmetPeppers @IBKR @invest_answers made a good point, that cost to service debt is ~5.2% of GDP (assuming a 4% benchmark rate), which will be impossible when we grow slower than that. We could also use future GDP growth expectations to compute cap on interest rate.