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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Login (67%)
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Trading platform (17%)
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Withdrawals (8%)
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Website (8%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Verona |
Login | |
 Nanaimo |
Login | |
| Edmonton |
Login | |
 Lyon |
Withdrawals | |
 Melbourne |
Website | |
 Andorra la Vella |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Unidimensional Neanderthal
(@FrugalEbenezer) reported
@puppyeh1 @IBKR Damn it, I live in Sweden and can trade the stock with my local broker but iron ore is sooo far outside of my circle of competence. Don’t have the bullshit filter to assess whether this is real value or value trap
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Paulo Santos
(@ThinkFinance999) reported
@IBKR I'm already trying to handle it through tickets. Half of the problem has been solved.
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gauravshekhawat
(@gauravs85278125) reported
@IBKR has the worst customer care service in India. If you don't have an account with them and are considering to have one, I would advise you against it. I am on hold with their customer care for 2 hours now.
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leonardo
(@leonarth) reported
Did any of you ever experience $IBKR @IBKR change your buying power from $100k to $0 overnight on a Saturday? Then when you try to reach them support in English in unavailable and the Chat system is under maintenance. Is this a mistake or I am being liquidated on Monday?
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Mapache Liberal
(@mapacheliberal_) reported
@IBKR app has been down the whole weekend, can you let me know when will be working correctly again?
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Princa Karim
(@haiprinca) reported
@NicolasVanhove @IBKR @Wise Hey, Nicolas! I've got the same problem now 😔 The money that I should be receiving this evening hasn't reflected to my account. Mind sharing your side of story through DM?
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Stefano Geniola
(@_Phajas_) reported
@IBKR Yes, start again. It is 3 days that your mobile App doesn't work. No one can login.
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St Johnspoint
(@JohannOldenbarn) reported
@IBKR @barronsonline Mobile app offline now for 24h. „Problems with login“......
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Rafael Roces
(@scraffycoco3) reported
@IBKR cant get security code # can i get help?
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CaffeineRules3
(@Caffeine_Rules3) reported
@KingEvie @IBKR Yeah...they crashed on Friday before the close, now still having problems?
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Alec Worman
(@WormanAlec) reported
@IBKR Been unable to connect to the mobile app for around 12 hours now. Connection problems seem like a common theme with interactive brokers.
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tasca
(@tasca05745219) reported
@TheRetroRanger @puppyeh1 @IBKR It's actually good practice in my experience. Can't find it on the "local" exchange ... take a look at Frankfurt (or in this case Munich). Float is oftentimes bad though. Also, a brokerage account in the "local" country can be easily opened most of the time.
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LogicMantra
(@PraneetS) reported
@IBKR unable to login to my account from yesterday, when are the services going to come back up?
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BankofVol 💉¹⁰⁰⁰ 🦠¹⁰⁰⁰⁰⁰⁰⁰
(@BankofVol) reported
@RosbelDuran @IBKR Yep, They launched a VWAP algo which was supposed to run until the close and due to the outage the algo stopped running 10 minutes before the close.
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SarPas
(@SarPasTrade) reported
@IBKR It would be nice from you to give your customers an update on the issue we are facing since Friday. Technical issues happen but at least do something about communication, which have been terrible overall.
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Pauli Walnuts
(@PauliWalnut) reported
Hey @IBKR when are you fixing your server side issues? Trading begins in less than 24 hours
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Popeye
(@touri56) reported
@IBKR You think I haven't already done that? Been a week, no response, just to get market data sorted!! @WebullGlobal please when are you allowing accounts for EU residents ? Ibkr has no competition in EU, hence this slow service.
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Steves Stocks
(@StefanVolovar) reported
@IBKR I have a serious issue with login to my mobile IBKR app like many others. Problems with connectivity is really frustrating last months, thinking to move to other broker. Thank you @IBKR
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BahluiHedge
(@BahluiHedge) reported
@IBKR The mobile app has been down 24h+, when are you going to fix it? Can we have an official statement on the state of your platform/cause of outages? what availability are you achieving, are you above 95% at least?
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Evren
(@KingEvie) reported
@Caffeine_Rules3 @IBKR Pricing not working
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Mate Gulyas
(@gulyasm) reported
Avoid @IBKR. They don't allow me to withdraw your money from the cancelled account! It's a scam. Support does not answer (for days). Oh, and the account application was cancelled because I selected an account type from their own dropdown menu.
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Andreas Georgiou
(@andreasyeah1994) reported
@IBKR Your app is not working for the whole Saturday...
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Dandi1212
(@dandi1212) reported
@danushman @IBKR Told you a few months ago,they are one of the worst ones imo. I left them long time ago.
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x 🇵🇸
(@Densnij) reported
@IBKR Ur mobile app not working
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Joe Boyce
(@josephboyce) reported
@IBKR @barronsonline Yup, same here! Thank god I never funded the account bc I’ve been locked out since opening with no access to support other than 3 hr phone hold time. Remember when Barron’s was relevant? Good times.
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WeedStocks FTW
(@WeedStocksFTW) reported
@CymroTrader @IBKR So, no answer from #IBKR, but the problem is still there?
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Seba De la Peña
(@Seba_DLP) reported
@IBKR hey! I want to withdraw my funds but you won't let me! I sent a message to support one week ago. And still haven't received an answer!!
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Michelle Sands
(@mrsands415) reported
@IBKR terrible experience. Please provide customer service number. I need to close my account and I’ve never received my account info/welcome email (part of why I’m closing account).
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(@rakayadav88) reported
@IBKR I have been trying to reach out to you guys to help me unblock my account. Please assist.
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Mate Gulyas
(@gulyasm) reported
@IBKR @barronsonline This is an absolute joke. #1?! No customer support at all, web portal is a horrible experience with broken features and false information. Expect hours-long wait on the phone, weeks-long wait on messages.