Interactive Brokers

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Problems in the last 24 hours

The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Interactive Brokers Outage Chart 04/27/2025 06:50

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Most Reported Problems

The following are the most recent problems reported by Interactive Brokers users through our website.

  1. Trading platform (42%)

    Trading platform (42%)

  2. Login (32%)

    Login (32%)

  3. Website (26%)

    Website (26%)

Live Outage Map

The most recent Interactive Brokers outage reports came from the following cities:

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City Problem Type Report Time
United StatesChicago Website
IndiaMumbai Login
RomaniaPiatra Neamţ Website
SpainBarcelona Trading platform
United KingdomPoplar Website
United StatesLeesburg Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • ShailenPatel_ Shailen Patel (@ShailenPatel_) reported

    @Shineon14352 @MMATNEWS @IBKR In chat I have it in writing and throw some light if I understand this wrong, the guy said they got a notice from OTC ECN saying that MMTLP will not be eligible for trading on OTC link EC(OTCX) effective Dec 9th 2022. This is Canada IBKR man. Help explain

  • dgetrading Dave (@dgetrading) reported

    @IBKR hey your data feeds are not working and I'm hung in a queue in your chat help desk. What's going on IBKR?

  • serene2507 Serene (@serene2507) reported

    @ragnar_333 @IBKR Wtf @IBKR wake up your idea and stop screwing investors!

  • MMATNEWS Metamaterial News🚨 (@MMATNEWS) reported

    Hey #METAfam Let’s help @IBKR fix their mistakes! Tag them in the comments and let them know their recent statements regarding $MMTLP is spreading false information✅ Today is only the last day to acquire MMTLP to be eligible, you can still sell on the 9th & 12th 👇

  • NikoKVCS NikoKVCS (@NikoKVCS) reported

    @IBKR IBKR is the worst broker i ever used :D

  • ERIKA__WALTER Erika Walter (@ERIKA__WALTER) reported

    @IBKR 2/2 You won't let me cancel trades or get out of positions and this lack of any type of customer service is disgusting and ridiculous. If I do not hear from you in another hour I will close my accounts as soon as I get in and post everywhere on SM about your crap service

  • mwoconnor22 matt (@mwoconnor22) reported

    @IBKR your notice to shareholders of $mmtlp is incorrect!! Better fix before the lawsuits come in

  • ERIKA__WALTER Erika Walter (@ERIKA__WALTER) reported

    @IBKR Please get back to me!!!! my phone was stolen in Mexico and I need to halt the 2 factor verification. I keep trying to message you and get an error.

  • warro2k 1²34 (@warro2k) reported

    -impossible reach customer service -Most of acc. doesnt approve even an month -U cant withdraw your money -Worst seen platform ever @IBKR

  • lolekinbobek bobek🙏🇺🇦 (@lolekinbobek) reported

    @SemiEvolvedM @IBKR No, I am not. But is more of an European Union issue than @IBKR. ETFs must be UCITS "compliant" for a EU citizen to be allowed to buy/trade it. 🤷 Yes, the good ol' government knows what's best for us... 🤦

  • ERIKA__WALTER Erika Walter (@ERIKA__WALTER) reported

    @IBKR 1/2 - You have failed to call me back for over 48 hours, going on 72 hours b/c my phone was stolen and I'm locked out. This is unacceptable that you won't allow me in with all the documents I've emailed to you and that your 2-factor ID system is this terrible its failed twice.

  • WilliamBirdeau William Bird (@WilliamBirdeau) reported

    @EmmetPeppers @waitbutwhy @IBKR What? IBKR is the worst…

  • EmmetPeppers Emmet Peppers (@EmmetPeppers) reported

    @RobbyXie @waitbutwhy @IBKR Thanks, i need to ask for guidance on doing new stuff too…i thought Bloomberg was harder to pick up but had better service when you needed it (but also costs a ton to use Bloomberg vs. IBKR makes very little off each customer vs. other brokers)

  • jesusmnltrader Jtrader (@jesusmnltrader) reported

    @IBKR More than 1 month to open my account and still no response, very bad service.

  • warro2k 1²34 (@warro2k) reported

    @IBKR impossible reach customer service what kinda bulshit is it?

  • alsarafdotco Sarrph (@alsarafdotco) reported

    @IBKR android application is not working today. Unable to connect to the server

  • rusnewton98 Russell Newton (@rusnewton98) reported

    @IBKR How can I be "unable to submit support ticket at this time?"

  • RobbyXie RobX (@RobbyXie) reported

    @EmmetPeppers @waitbutwhy @IBKR IBKR interface is so bad though! Can you look past it?

  • Trades4Days1 Steve Austin (@Trades4Days1) reported

    @ragnar_333 @DaveChode @IBKR Damn dude… I’m sorry! That sucks…

  • gordafariiiiid گردآفرید (@gordafariiiiid) reported

    @IBKR Iranian people , Iranian Balochs need help . Please help ... #MahsaAmini #Not_to_kill_the_Balochs #IranRevolution2022

  • dvntekeith Davonte Rasool Keith (@dvntekeith) reported

    @IBKR why am I unable to log into my account? Fix this, now.

  • KingBeckham30 👑Beckham (@KingBeckham30) reported

    @MMATNEWS @IBKR @IBKR FIX your mistake and stop giving out FALSE information to YOUR investors!!!! $MMTLP

  • conaciousconse1 consciousconservative (@conaciousconse1) reported

    @IBKR worst customer service in finance. you’re a discount broker, but your commissions are higher than @CharlesSchwab and others whilst having absolutely non existent customer service Stop making it the clients responsibility to navigate your @IBKR operational constraints

  • noamm180 Noam Moshe (@noamm180) reported

    @MMATNEWS @IBKR @IBKR Fix your mistake! thousands of people losing money for no reason!

  • jerrett_ray RJ (@jerrett_ray) reported

    @CyranoDT @IBKR damn that's a fast connection, what type of connection is that?

  • QuincyEddieg Eddie Robinson 🍭 (@QuincyEddieg) reported

    @IBKR Hope for the bestprepare for the worst

  • TeaBagCapital Bill Quackman (@TeaBagCapital) reported

    @IBKR my mobile app isn’t working. Problem?

  • oudeis11 oudeis 🇺🇦 🇹🇼🇲🇲 Freedom (political/financial) (@oudeis11) reported

    Just had a pretty poor fill on a stop limit buy in @IGcom acct. Even tho price moved through my much lower stop, & several prices in between, the buy eventually triggered with a much bigger slippage than I'm used to at @IBKR. Anyone else had similar problems with IG's fills?

  • Lebeaustock1 Lebeau@stock (@Lebeaustock1) reported

    @IBKR Is your web portal down ? I can not see my portfolio and place (or close) new option contracts. I had the same issue last Thursday and so from your office told me it was an internal BUG and should be solved quickly. Twice in a week ??? Really?

  • shawngoh17 shawn goh (@shawngoh17) reported

    @IBKR Then why shut down buying for some tickers like $mmtlp and $afiiq?