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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (48%)
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Login (38%)
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Trading platform (10%)
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Withdrawals (5%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Olongapo |
Trading platform | |
 Santiago |
Website | |
 Jakarta |
Login | |
 Naples |
Login | |
 Erandio |
Trading platform | |
| Chicago |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Up only
(@MoonshotCap9) reported
@ShardiB2 @IBKR same boat here wtf IBKR
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Seba De la Peña
(@Seba_DLP) reported
@IBKR Hey!! I've been trying to reach support for more than a week!! There's no answer at all!! I want to withdraw my funds and it doesn't let me!! Nothing works. What is going on??
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Julian Edwards
(@jheprivate) reported
@IBKR I am a live account holder and despite an email sent to customer service and compliance, I still have had no response to the following questions:
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Pablo
(@Pablo32626021) reported
Hello @IBKR, taking this to twitter since any form of customer support is impossible. I opened a small account to keep track of the progresd of a small $ aggressive investment strategy. I put 2.4k usd in and decided to begin trading. My orders are processed to a different acc.
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Sara Binns
(@SaraDeveloper) reported
@IBKR every other brokerage has access to #roblox but you? Wow you guys are the absolute worst I'd rather have etrade at this point #interactivebrokers #interactivebrokerssucks
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John Fields
(@JohnFields_ca) reported
Is @IBKR still doing business? I've heard they don't even offer to trade new IPOs like $RBLX anymore. Probably better to stay away when they shut down.
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JJ
(@MSOgangbaby) reported
@IBKR Hello, I sent you a DM I need some help with transfers. Pls reply.
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Dante
(@dantecozier) reported
Hello @IBKR I haven’t been able to log in to my account for days, can you help
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Julian Edwards
(@jheprivate) reported
@IBKR Are you able to direct me to someone at Interactive Brokers , who could help me have some replies to these questions? Regards
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Eddy
(@EdZeg) reported
@IBKR it's 2pm and RBLX is still not available on your platform... Even @wealthsimple has it up now! You are supposed to be better than this! Terrible...
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Seba De la Peña
(@Seba_DLP) reported
@IBKR Hey!! I've been trying to withdraw my funds and it doesn't let me!! There's no support! Doesn't answer mails nor calls!! What the hell is going on?????
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Radhika Singh
(@radhikasingh051) reported
@IBKR Worst experience ever. After being in waiting line for 1 hr. On my 6th call. Collectively would have been in the waiting queue for 2.5 hrs. For a simple login issue. You don’t have a way to login through email
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Izak Janx
(@izak_janx) reported
@IBKR @barronsonline @IBKR I have now tried 5x to fund the account I opened. I stant ACH does not accept log in. Never recd small dep’s into acct to add traditionally. Error occures when trying to email for help.. Now What??? Are you now not taking new clients??
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Maurice Wilson
(@twaurice87) reported
@ShardiB2 @IBKR Too bad we can’t buy them on the German market yet
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(@rakayadav88) reported
@IBKR I have been trying to reach out to you guys to help me unblock my account. Please assist.
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dan
(@danushman) reported
@Tim58580200 @IBKR Wires at IBKR are no problem. ACH however, is. They do not make it clear when transfering funds.
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Richard
(@Richyinthe6) reported
@IBKR Why can't I buy RBLX ??? Worst brokerage out there. Pathetic
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Rafael Roces
(@scraffycoco3) reported
@IBKR cant get security code # can i get help?
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Seba De la Peña
(@Seba_DLP) reported
@IBKR @ThinkFinance999 Hey!! I've been trying to reach support for more than a week!! There's no answer at all!! I want to withdraw my funds and it doesn't let me!! Nothing works. What is going??
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Rafał Mendoza
(@RealRafito) reported
@IBKR there is some problem with Roblox. It's not possible to place an order yet. It shows an error saying: "New contract"
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Julian Edwards
(@jheprivate) reported
@IBKR Are you able to direct me to someone at FXCM, who could help me have some replies to these questions? Regards
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Auri
(@sylphauri) reported
**** @IBKR Interactive Brokers, I want my Roblox
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Bill Madden
(@maddenifico) reported
Royal ****-up @IBKR. $RBLX still isn't trading.
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Christine Rivas Glauerdt
(@crg_london) reported
@IBKR Have been calling Interactive Brokers for two weeks and no answer. I have now closed my account due to terrible service but shows as “pending” and have received no confirmation. Stay away from this company!
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OranguTrader
(@OranguTrader) reported
@IBKR Why is the $RBLX datafeed not working and why did you have it marked as a new contract the entire morning? #Roblox ipo
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KNOWNOFOMO
(@knownofomo) reported
HEY @IBKR get your **** together!!! NO customer service ffs sakes, platforms that don't show orders etc you guys are garbage!
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Gabriel Chan
(@asdfxwd) reported
@IBKR fix your **** let me buy $rblx XDDDD
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The Boston View
(@TheBostonView) reported
@great_martis This is a very nicely designed display of index quotes. Can I trouble you to find out who provides it? I wish @IBKR looked this good. (They seem to have regressed in their UI over the past 10 years). TIA.
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Ken
(@Kenaschmidt) reported
Hey @IBKR is $GME going to cause your servers to crash again?
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(@rakayadav88) reported
@IBKR I have lost my login credentials and apparently my account is blocked. I have spend several hours on phone trying to reach out to customer support at different geographical locations for 5 months but with no luck whatsoever. Do you have any simple solution. Please assist