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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of Interactive Brokers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Interactive Brokers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Interactive Brokers users through our website.
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Website (43%)
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Login (43%)
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Trading platform (14%)
Live Outage Map
The most recent Interactive Brokers outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Website | |
 Mumbai |
Login | |
 Piatra Neamţ |
Website | |
 Barcelona |
Trading platform | |
 Poplar |
Website | |
| Leesburg |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Rick Grimes
(@RickGrimesDSN) reported
@IBKR My accounts must be one of your "dislocated, residual issues". Are we going to need to apply for visitation rights to our funds?
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The Public Chanel
(@thepublicchane1) reported
@IBKR Still not working, nothing have changed for me
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Andy
(@ravvles) reported
@Sergio_Ramos_S @IBKR Finally got an SMS to login!
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JRod
(@Jstebby) reported
@IBKR literally nothing is resolved....what ******** is going on here.
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Sanjeev Gaikwad
(@SGaikwad004) reported
@IBKR NO YOU HAVE NOT!!! Stop the window-dressing! And, my length of being a customer, trading patterns, and or location, are not good enough excuses for misleading updates!!!
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bacool
(@bacoooool) reported
@IBKR why do you require an SMS to login when it rarely even works? this is the most glitchy thing ive ever seen a broker do
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brettcui
(@brettcui) reported
@IBKR Never receive my security code to login. Still having login issues
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Natalia Franco
(@NataliaFranco) reported
@IBKR I don't want your apology. I want a compensation to my losses today. Still can't log in. Had issues last monday too.
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Jack Griffin
(@Griffin_TZ) reported
@IBKR @Benzinga Wow, didn't even hold up for a week. Didn't even get a chance to age well. Outage really not professionally communicated either.
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SamanaTrader
(@SamanaTrader) reported
@IBKR still not working for me..........
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Ang Yuze
(@AngYuze) reported
@IBKR My opportunity cost from this server breakdown has cost me thousands of dollars. If no compensation is given, prepare to receive lawsuits from my lawyer. Absolutely disappointed and angry with this current situation and hope this NEVER happens again. Especially on a Monday.
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Spencer Tesoh
(@SpencerTesoh) reported
@IBKR @IBKR can you just get this fix. I have lost opportunity to $4k+ already and still seeing my stock $(KNDI) keep rising and I can’t enter sucks. Both my Mac and app, none works. I don’t see anything resolved . Restarted these devices over end over
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Linda Raschke
(@LindaRaschke) reported
@optstrategist @IBKR i second that. colleagues in Europe cant connect as well as most of US and applications that write to IB's API also S.O.L. Fortunately they rarely have issues but they gt a big fat "F" for communication.
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Lindolpho Cademartori
(@lcademartori82) reported
@IBKR STILL NOT WORKING!
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TSLA-500
(@TeslaPrince) reported
@IBKR Hello my friend...still can not log in...wasabi...help....
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Fred Ngo
(@fredngo) reported
@IBKR Feels great to be called a "residual issue". 12:03 and still can't login.
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Jack Griffin
(@Griffin_TZ) reported
@IBKR Still no login. Is IT outsourced? Is Customer Service on vacation?
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David
(@crayonmystic) reported
Midday and can finally login. You're paid the big bucks so garbage this like this doesn't happen, @IBKR, ******* arseholes. Don't blame your "storage vendor", someone you pay approved that purchase. Fire the ******* idiot
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Mike
(@Mike96607389) reported
@IBKR Login in successfully with the latest version, not stable version. FYI
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The Winner Trader
(@winner_trader) reported
@IBKR Still not working!!! Its totally not acceptable...
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linda
(@linda_chsg) reported
@IBKR A few residual issues? I still can’t access any of your platforms. Or is my account happened to be on a residual server?
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CountT2
(@ivan2_bg) reported
@IBKR still can't login
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プラナリ庵＠FIREと旅行と米国株
(@FIRE78679143) reported
@IBKR I could login in Japan!
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LT
(@natecnal) reported
@IBKR Still cant login
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Lawrence G. McMillan
(@optstrategist) reported
@LindaRaschke @IBKR Completely agree Linda, we're with them in the first place because they've been so good otherwise. I don't expect perfection by any means. Issues happen -just confused by the communication. Hope you're doing well otherwise!
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MoeMacLean
(@moe_lean) reported
@IBKR I'm getting an incorrect password error despite entering the right password
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David Nguyen
(@phuc10cdt2) reported
@IBKR Every service is down once in a while but today how you handle the incident is just horrible and worst of all you are a liar
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Shagwong Securities LLC
(@ShagwongS) reported
@IBKR YOU DON'T EVEN HAVE PEOPLE DOWN THESTREET FROM YOUR HQ BACK ON-LINE .... STOP THE LYING
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DB
(@Just_someNobody) reported
@IBKR hello I still cannot access my account, I wanted to close positions at 7am this morning. You have cost me many thousands of dollars with this outage.
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James McCabe
(@jmccabeVA) reported
@IBKR One time passcode via text/voice to log into portal still not working.