Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 1
Lille, Hauts-de-France 1
Sant Cugat del Vallès, Catalunya 1
Zaragoza, Aragon 1
Central, Central and Western District 1
Olongapo, Central Luzon 1
Santiago, Región Metropolitana 1
Jakarta, Daerah Khusus Ibukota Jakarta 1
Naples, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • MasonOnMargin Mason ™️ (@MasonOnMargin) reported

    @FireYourAdvisor @IBKR Yeah that’s the only problem with margin. Rules can be changed at any time. Why I normally only use it for short term funding

  • PaulPetershagen Paul Petershagen (@PaulPetershagen) reported

    @IBKR Seems like the DAX index is not available on TWS and via IB Gateway this morning, with latest 984.2f . I would appreciate if you would announce this in your "Current System Status" web page, so far it was green, no issues.

  • mikemonahan15 Mike Monahan (@mikemonahan15) reported

    @IBKR Didn’t even message back, wtf?

  • HorseSh0es Searcher (@HorseSh0es) reported

    @IBKR I want to transfer my Brokeragr account to you guys but can't seem to find CIBC Investors Edge on the brokerage list. Please help ( live chat isn't working) ATON transfer

  • HoneyFriedCakes eli (@HoneyFriedCakes) reported

    @IBKR is the app down? I can’t login to my account.

  • SupplySurvival Survival Supply Zone (@SupplySurvival) reported

    @Ilikestockz @DiaaTrading @IBKR I trade this stock on IB since last January without any problem but this morning they stopped the buying … very weird… we are almost at the new Pink current status😤😩

  • cesar_rubini Cesar Rubini (@cesar_rubini) reported

    @IBKR Hi good day. I created an account at IB and it was approved. When I wanted to transfer funds I could not enter more. I get a caption that says: "Your application has been deleted". Please help me, nobody answers my emails. Account U6043222

  • CymroTrader Cymro Trader (@CymroTrader) reported

    What is going on with the OTC tickers @IBKR? Close only on $IGEX, $NSPT, $CBYI, amongst others. Seems like a recent crackdown, never this bad before.

  • leicuz ENRIQUE Z CORTÉS (@leicuz) reported

    @IBKR 24hours later, You have not solved the problem, but you can still saying this **** of Interactive Broker, a broker in which you can trust. Let me say the opposite.

  • leicuz ENRIQUE Z CORTÉS (@leicuz) reported

    @JorgeTrades305 @IBKR They manage billions dollars in a Java platform. It's all said there. Yesterday TWS executed an order that I did cancelled a hour before (The Log file accredits it, and even I attached them a video when this occurs) and 24hours later they didnt give me a solution yet

  • mikemonahan15 Mike Monahan (@mikemonahan15) reported

    @IBKR has to be the worst new brokerage experience. Over a week and a half still processing after saying 1-3 business days. This is why your losing to every other brokerage despite having better features and rates

  • BurnShort Burn Short Sellers (@BurnShort) reported

    @IBKR Bullshit. it has been a week,and my account has not approved yet. the worst broker ever yet . DO NOT WASTE YOUR TIME WITH THESE PEOPLE

  • wallsthyenas Burn Short Sellers (@wallsthyenas) reported

    @IBKR STAY AWAY .. THEY HAVE THE WORST CUSTOMER SERVICE. IT IS ALMOST 2 WEEK. THEY HAVEN'T STILL APPROVED MY ACCOUNT. SCREW THEM MOVE TO ROBINHOOD

  • UinkyKat Kat Uinky (@UinkyKat) reported

    @PAresH740 @IBKR Sending me change of terms and condition. I send them an email on 5th of Feb to close the account and they received it but never replied. Up to today they are still sending me emails as if I was a customer of theirs. Absolutely ridiculous

  • PAresH740 Paresh (@PAresH740) reported

    @JorgeTrades305 @IBKR please do not open , i tried since more then 1 month, poor customer service

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