Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Erandio, Euskal Autonomia Erkidegoa | 1 |
| Chicago, IL | 1 |
| London, England | 1 |
| Stockton, MO | 1 |
| Fort Wayne, IN | 1 |
| Xirivella, Comunitat Valenciana | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Vilnius, Vilniaus apskritis | 1 |
| Burgos, Castilla y León | 1 |
| Neuilly-sur-Seine, Île-de-France | 1 |
| Zagreb, Grad Zagreb | 1 |
| Donostia / San Sebastián, Euskal Autonomia Erkidegoa | 1 |
| Langoat, Bretagne | 1 |
| Barcelona, Catalunya | 1 |
| Pasadena, CA | 1 |
| Seattle, WA | 1 |
| Pretoria, Gauteng | 1 |
| Eastover, SC | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Nuevo Laredo, TAM | 1 |
| Chamartín, Comunidad de Madrid | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Dachanist
(@dachanist) reported
@wongraymondm @IBKR Bucket shop, and Citadel is the bucket. They will never live this down.
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Marvel
(@Marvel_IM) reported
@mcuban @RobinhoodApp @IBKR it needs to from here as the players trap shorts/longs on its course. We don't need to shut down brokers eliminating the free market as it will lose its volatility over time at a price closer to what is fundamentaly sound
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Redeye Malone
(@RedeyeMalone) reported
@MebFaber @IBKR @Vanguard_Group I have IBKR account, but would _not_ recommend it to anyone who has trouble with the TV remote (or their parents). ;-)
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Lauless
(@LaulessMC) reported
@unabia_benjie @IBKR @IBKR has chat, waited for over two hours and they disconnected. Could not get through on phone either. They are terrible.
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..
(@Elfaguoren) reported
@stocktalkweekly @IBKR I like the low margin rates, low commission fees. Their software TWS is not too bad. But the platform is often bugging and we do experience “data connection loss” very often.
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Mitchell Potatoes ltd 🇬🇧🥔🍟
(@mitchellpots) reported
@ArgoBlockchain @IBKR I use lloydsbankdirectinvestments , no problems to buy or sell #ARB
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Energy_Matters 🥯🚨
(@EnergyMatters3) reported
@MebFaber @IBKR @Vanguard_Group Agree with the spirit of the ideas here but in a structure like this shouldn’t we expect trade commissions to come back, which hurts smaller and more active traders/investors. You can shift the investor from “product” back to “customer”, but then they have to pay
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Nasser
(@whereverr01) reported
@IBKR I can't login to my account I got failed, please help me in this
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SJ
(@JackJ80394760) reported
@stocktalkweekly @IBKR I just apply for it today. Did have to wait a whole day due to system maintenance. Will be switching from robinhood..mostly wanting the 4am PM window, Webull just not user friendly to me. Td is my main. the lowest margin/international trading ability is also appealing
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Sheldon Knight
(@LarryLivinston) reported
@MebFaber @IBKR @Vanguard_Group "customer should receive at least 50%" Off-topic but I've had similar thoughts about things like customers leaving product reviews on Amazon/Yelp, & plumbers giving free advice to DIYers on forums. Why are users not compensated for their capital contributions on these platforms?
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Marvel
(@Marvel_IM) reported
@mcuban @RobinhoodApp @IBKR Stocks go up and down everyday. It is the risk of the investor to decide when to trade and personally know the risks associated with each investment. GME may go to 1000+ or back to 10, but the timeframe needs to be determined by free market supply/demand. Just like SPACs now
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Elizabeth Ricardo
(@EcRicardo) reported
Hey @IBKR, still can't access my account and can't get a hold of anyone when I call. Can your customer service team reach out? Thanks.
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Felix Lo
(@sedul_lo) reported
@sid__vcs @stocktalkweekly @IBKR TWS is slow and outdated and has numerous UI issues. Would you recommend DAS Trader for faster charting, day/swing trading stocks and options?
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♛ Marcoo♛
(@marcooMK) reported
@IBKR Can't log in for the full day : We're sorry, but we had to log you out and end your session. Either a problem occurred on our server or you were automatically logged out due to inactivity.
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ElliotWavey
(@glgallucci) reported
@stocktalkweekly @IBKR In Canada IBKR is the best. Especially last year when a lot of brokerages would have down time (TOS, RH) IBKR was always up. I do prefer charting on another platform and sometimes your limit orders get filled a cent or two higher but other then that no complaints.
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