Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Olongapo, Central Luzon 1
Santiago, Región Metropolitana 1
Jakarta, Daerah Khusus Ibukota Jakarta 1
Naples, FL 1
Erandio, Euskal Autonomia Erkidegoa 1
Chicago, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexThuo10 Alex (@AlexThuo10) reported from Rukeria, Kiambu

    @Afro__Investor I recently started using @IBKR app. But has started giving me problems. Has got log in issues to my account. I haven't log in to my account for 2 months Wrote a email to them to address the concern, not respond yet.

  • StockJanitor Jay (@StockJanitor) reported

    @IBKR you know you are broken this whole morning right? #options mobile options

  • Innov8challenge Magic Formula Challenge (@Innov8challenge) reported

    @PodContrarian @IBKR I was googling to see if the app was down because I kept having blank screens.

  • Steven78725581 slu (@Steven78725581) reported

    @IBKR Stay away from @ibkr worst customer service out of all major brokers. What you save in fees you lose with customer service. My position wouldn’t fill on their platform because of a glitch on their end and they would not honor the trade. Scam. stay away from this dinosaur

  • Steven78725581 slu (@Steven78725581) reported

    When is @IBKR going to honor my trade? I tried placing a trade on your platform and it didn’t execute because a “glitch” on YOUR end. I’ve been trying to resolve this issue for a week now. The market is difficult enough but now retail investors have to worry if trades get executed or not?

  • TsundokuNinja Tsundoku Sensei (@TsundokuNinja) reported

    @seantoh @EnovixBatteries Sean, I’m not sure where you are based but for @IBKR clients in the USA, it is simply a matter of completing the form in the Corporate Action center and there are no fees. The $1000 fee for Guaranteed Delivery service is nonstandard and not required.

  • Steven78725581 slu (@Steven78725581) reported

    @IBKR When is @IBKR going to honor my trade? I tried placing a trade on your platform and it didn’t execute because a “glitch” on YOUR end. I’ve been trying to resolve this issue for a week now. How are people suppose to trust a broker that does this?

  • Imoption_trader Captain Hemant (@Imoption_trader) reported

    @IBKR How I can change my phone number, my old number is not working to receive otp and login

  • LSKMSun James Sun (@LSKMSun) reported

    @IBKR the app is having issues now ... please fix, no quotes now on options of es, nq

  • CoodDoBettr Could Do Better (@CoodDoBettr) reported

    @IBKR Could you find someone who understands what a “reference” is that those doing bank transfers enter to read my message which has ZERO to do with logging int the client portal. The FAQ is totally irrelevant to the issue I raised!

  • rwarmewmew spilled emotions (@rwarmewmew) reported

    @IBKR Low fees? Finally, a reason to borrow against my bad decisions!

  • Stonkfather2021 Stonkfather 🏴‍☠️ (@Stonkfather2021) reported

    Haven’t been able to log into @IBKR for hours now Have they made a single public service announcement? Not a chance Does anyone in the UK have a suggestion for a new broker? #ibkr

  • boxmax Katrinka (@boxmax) reported

    @IBKR She has my support and my husbands

  • Kay_B89 Kshitij Banerjee (@Kay_B89) reported

    @IBKR Options don’t show up on the mobile app. And feedback / bug / help doesn’t either . How does one get help when the help button is broken ?

  • electricfuture5 Electric Future (@electricfuture5) reported

    Started the transfer of shares from @nabtrade to @IBKR, surprised how painless it was. @grok was a hige help making the comparison in fee between both when selling.

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