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Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, ON 1
Melbourne, VIC 1
Cape Town, Western Cape 1
Banda Aceh, Aceh 1
East Orange, NJ 1
Williamsburg, VA 1
Noida, UP 1
Brest, Brittany 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • dontbsalti
    Market Mommy (@dontbsalti) reported

    @trader2179 @IBKR @whop Or IBKR has to explain why there’s a mathematical error in the post that is now deleted.

  • kjeightyseven
    Eight Seven (@kjeightyseven) reported

    @trading0000007 @Hydra_Thahmid @IBKR lol why don’t you focus on your trading insted of trying to bring someone down who is doing good.

  • SOBRBC
    SOBR (@SOBRBC) reported

    @IBKR Your desktop software's Linux installer is broken.

  • LSKMSun
    James Sun (@LSKMSun) reported

    @IBKR the speed for es quote is very slow!!!!!

  • Deepak66259832
    Deepak (@Deepak66259832) reported

    @IBKR I have recently opened an account with you. I simply do not receive security code over text or phone call. Therefore, cannot login. Whenever I try calling your support helpline, it always says it is busy and I never get an agent on call. Pathetic service. #ibkr

  • apexminibot
    L5 (@apexminibot) reported

    @aleabitoreddit @labubu_trader @IBKR I totally concur that #IBKR UI is trash, also the response time for navigating and waiting for things to load is just intolerable. Please upgrade the infra and spend some money to fix!

  • binaycjha
    Binay Jha (Chartered Accountant) (@binaycjha) reported

    .@IBKR what happened with leverage ETFs order. I see that suddenly I have started getting error that I don’t have permission to trade this type of securities. Whereas I am trading leveraged ETFs since last six years without any issues except today.

  • OctoberFund
    October Fund (@OctoberFund) reported

    Is IBKR Paper Trader currently down? Why don’t I have permission to trade on the paper account anymore? @IBKR

  • CharlesSchwab
    Charles Schwab Corp (@CharlesSchwab) reported

    @arnoblits @IBKR We noticed your post. We have not had any reports of system issues with our platforms. If you have any placed trades that you would like to go over, our Trade Team can be reached via TOS chat or by calling 1-800-435-9050.

  • Vrushabh3211
    Vrushabh Bhangod (@Vrushabh3211) reported

    @IBKR hi , I think there’s an error with the total calculations when underlyings are in different currencies like ILS or EUR. The final USD isn’t converting the daily P&L. Please fix this as soon as possible. Thanks !

  • AtierOfficial
    ATIER (@AtierOfficial) reported

    @IBKR @JoseTorresEcon Been waiting a whole month for your Transfer team to reach out to my current broker so they can transfer all of my positions to IBKR. How is this normal? The most rubbish customer service I have ever seen. If you dont help me asap I’m going to cancel my transfer request.

  • Malartre
    Carl Malartre (@Malartre) reported

    Everyday I resent @IBKR's desktop app team using Java for the UI. It's great for them and terrible for all users. From the login to maximizing the app to the slowest column reorder in the world, it all sucks.

  • RajKhan92446621
    Raj Khan (@RajKhan92446621) reported

    @IBKR dear ibkr i deposited funds on my ibkr account on 20th March till now I not received funds in my ibkr account but deducted from bank on the 20th please help asap add my funds

  • RicardoMGarcia5
    RemGat (@RicardoMGarcia5) reported

    Beware that if you run into a problem at @IBKR you may find yourself completely abandoned. I have a claim open for 5 months now for a dividend they did not process, now I have posted a claim for the lack of response, nobody is responding to any of those. Horrible service!

  • BullDriven
    BullDriven (@BullDriven) reported

    @IBKR I have... they claimed they are waiting on finra regulatory notice but that is incorrect. That notice was issued 4/20/26 showing effective date 6/4/26. Other brokers are moving quick on this and your web ticket reps are uninformed. Many are waiting on this information. Pls help

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