Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
Check Current Status
Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Erandio, Euskal Autonomia Erkidegoa | 1 |
| Chicago, IL | 1 |
| London, England | 1 |
| Stockton, MO | 1 |
| Fort Wayne, IN | 1 |
| Xirivella, Comunitat Valenciana | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Vilnius, Vilniaus apskritis | 1 |
| Burgos, Castilla y León | 1 |
| Neuilly-sur-Seine, Île-de-France | 1 |
| Zagreb, Grad Zagreb | 1 |
| Donostia / San Sebastián, Euskal Autonomia Erkidegoa | 1 |
| Langoat, Bretagne | 1 |
| Barcelona, Catalunya | 1 |
| Pasadena, CA | 1 |
| Seattle, WA | 1 |
| Pretoria, Gauteng | 1 |
| Eastover, SC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
-
Lauless
(@LaulessMC) reported
@unabia_benjie @IBKR @IBKR has chat, waited for over two hours and they disconnected. Could not get through on phone either. They are terrible.
-
southwest hedge fund
(@diaz2_jrd) reported
@markingthetop @IBKR You're a genius, ever heard of revenues, profits, debt to equity. Its work 17.00 not 230. its going to crash.
-
Marvel
(@Marvel_IM) reported
@mcuban @RobinhoodApp @IBKR service issues and limiting free market purchases by retail investors. Retail investors need to understand publically the way brokers make their many streams of income including sorting investors by profitable/unprofitable. It has not come back down under 100 already due to the
-
Marvel
(@Marvel_IM) reported
@mcuban @RobinhoodApp @IBKR Stocks go up and down everyday. It is the risk of the investor to decide when to trade and personally know the risks associated with each investment. GME may go to 1000+ or back to 10, but the timeframe needs to be determined by free market supply/demand. Just like SPACs now
-
Wall Street Confessions
(@RT52052967) reported
@stocktalkweekly @IBKR As a follow up, I have been with IB 12+ years. they do not value their customers, my account is large. did I mention customer service is horrible? they are in business as a favor to you and they remind you to never forget that. You got complaints? too bad. I do not use margin!
-
Tama Shi
(@tamashiren) reported
@IBKR Login doesn't work! Authentication is running in a seamless loop and I'm unable to login.Your system indicates Normal Operation but there is clearly issues in the login process. Tried it on every possible way but it's been not working since Friday evening.Please fix it!!
-
Wall Street Confessions
(@RT52052967) reported
@stocktalkweekly @IBKR With IB now, will be changing. Platform outdated, charges $300 fee for each **** to split. Horrible customer service, need a subscription to what traders need, for an extra monthly fee. Site was recently down ALL DAY. Could not log on. I trade ES daily. IB is not reliable. TD??
-
Ash
(@ash_loskor) reported
@stocktalkweekly @IBKR Like/OK: order execution faster, but had trouble lately. Dislike: UI
-
Felix Lo
(@sedul_lo) reported
@sid__vcs @stocktalkweekly @IBKR TWS is slow and outdated and has numerous UI issues. Would you recommend DAS Trader for faster charting, day/swing trading stocks and options?
-
Redeye Malone
(@RedeyeMalone) reported
@MebFaber @IBKR @Vanguard_Group I have IBKR account, but would _not_ recommend it to anyone who has trouble with the TV remote (or their parents). ;-)
-
Nasser
(@whereverr01) reported
@IBKR I can't login to my account I got failed, please help me in this
-
Elizabeth Ricardo
(@EcRicardo) reported
Hey @IBKR, still can't access my account and can't get a hold of anyone when I call. Can your customer service team reach out? Thanks.
-
Energy_Matters 🥯🚨
(@EnergyMatters3) reported
@MebFaber @IBKR @Vanguard_Group Agree with the spirit of the ideas here but in a structure like this shouldn’t we expect trade commissions to come back, which hurts smaller and more active traders/investors. You can shift the investor from “product” back to “customer”, but then they have to pay
-
..
(@Elfaguoren) reported
@stocktalkweekly @IBKR I like the low margin rates, low commission fees. Their software TWS is not too bad. But the platform is often bugging and we do experience “data connection loss” very often.
-
P-hacking Human Sensor🇭🇰
(@Lowkey08811805) reported
@GGG76778806 @IBKR If they do it purposely, it means IB is retarded. Monthly USD 10 can have better quality data. I have no idea why IB find GIS. Apart from data quality, IB should also upgrade its price updating speed. Updating the latest price every 250ms is very slow.
Check Current Status