Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Naples, FL 1
Erandio, Euskal Autonomia Erkidegoa 1
Chicago, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • Eric_Zhongyong Eric 💢 (@Eric_Zhongyong) reported

    @IBKR Sounds like a great option for traders looking to minimize costs. Low margin fees can really boost overall returns when used wisely! Have you tried their borrowing service yet?

  • TheShortBear THE SHORT BEAR (@TheShortBear) reported

    @IBKR Would appreciate a contact person to be able to solve discuss a pressing issue and continue our business relationship. If you could send me an email I can contact via DMs.

  • IMTRADERboutic zakaband (@IMTRADERboutic) reported

    @IBKR Hidden opportunities are great, but don't forget the execution. Real growth requires solid support too.

  • michael_fideli Michael De Fideli (@michael_fideli) reported

    @Calious @BossBlunts1 @IBKR You will be able because you’ll get a new ticker for it on NYSE. How that sounds?(Dumb) Support has no idea what will happen because warrants are not issued already. The thing is, when random retail investor reads this, they’ll think completely something different and get scared.

  • Indiavictimhome Proud Indian - contribute for change (@Indiavictimhome) reported

    @IBKR can you revert? Reaching out to your support is a cumbersome process. @ICICIBank_Care doesn't care about customers and they don't understand issues . Global US stocks transfer process/ charges and unable to sell fractional shares !!! Two simple things but .. @SEBI_India

  • TylerJordanAres Tyler J. Ares (@TylerJordanAres) reported

    @TeslaBoomerMama @IBKR I run an RIA on IBKR and have not had this issue at all on any sub account they use proxy push

  • xAJD213x GOD ♒️ (@xAJD213x) reported

    @IBKR I need customer service… Please help!

  • theenglishinves theenglishinvestor (@theenglishinves) reported

    We're hearing that customers using @IBKR are having an extraordinarily difficult time with their customer service. DM me if you have encountered similar experiences.

  • gimdohun9 김도훈, Dohun Kim (@gimdohun9) reported

    @sizzler12345 @IBKR Me too , it should be server problem

  • Aaron_Pilcher Aaron Pilcher (@Aaron_Pilcher) reported

    @TeslaBoomerMama @IBKR not surprising - @IBKR app has truly awful UX and customer service

  • leon_oos Leon 🇿🇦 (@leon_oos) reported

    @TeslaBoomerMama @IBKR Had correct number of shares. No issues with IBKR

  • Indiavictimhome Proud Indian - contribute for change (@Indiavictimhome) reported

    @IBKR - #Interactivebrokers : Are you the US broker with @ICICIDirectcare @ICICI_Direct as frontend for India ? Tried reaching you but cumbersome rather can't register a complaint. Can you confirm your association with #Icicidirect ?

  • rab9604 Rab (@rab9604) reported

    @IBKR Our office account has been frozen due to a review, despite clarifications (Ticket #T994979 - U0306857). No updates. No escalation. Called, emailed even tried fo 2 Singapore office — nothing. faced rude, dismissive service from IBKR Australia. This is not done.

  • mschulz mschulz (@mschulz) reported

    The idiocy how @IBKR calculates data subscriptions, especially with their API is just beyond astoundingly stupid. Do these product managers understand trading? I doubt it.

  • Achilles007 Achilles (@Achilles007) reported

    @IBKR Why don’t you guys accept Nigerian customers? Please there’s demand here. You guys can try Nigeria and if you don’t like it, you can shut it down

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