Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
Check Current Status
Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Erandio, Euskal Autonomia Erkidegoa | 1 |
| Chicago, IL | 1 |
| London, England | 1 |
| Stockton, MO | 1 |
| Fort Wayne, IN | 1 |
| Xirivella, Comunitat Valenciana | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Vilnius, Vilniaus apskritis | 1 |
| Burgos, Castilla y León | 1 |
| Neuilly-sur-Seine, Île-de-France | 1 |
| Zagreb, Grad Zagreb | 1 |
| Donostia / San Sebastián, Euskal Autonomia Erkidegoa | 1 |
| Langoat, Bretagne | 1 |
| Barcelona, Catalunya | 1 |
| Pasadena, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
-
ljp0101
(@ljp0101) reported
@OddDiligence @IBKR ClearStreet talked up specializing in SPACs so CenterPoint might be good, probably catch a bunch of per issue fees though. For recurring issues, put the ticket to attention of the rep that solved your problem before and you can circumvent their "customer is wrong" attitude.
-
Arturo J. Gil R.
(@arturogil0) reported
@IBKR man you really need to work on your platform, nothing seems to work. Slow, customer service transferred me to a different chat and crashed, I can't seem to submit a ticket. Really.
-
Sailendra Wadhwani
(@sail_wadhwani) reported
@IBKR so it’s been more than 7 days since I asked a simple yes/no question via your web support ticket. I have called a number of times to your customer care and no body can give me answer. Can you please look at it? Account U5838341
-
reragha
(@reragha) reported
@IBKR Please fix your SMS authentication. Cannot register after 20-plus attempts #ibkr. Restarting phone doesn't work.
-
ᒍᑌᔕTIᑎ
(@JustinSherfield) reported
I can’t even successfully send a support ticket through @IBKR
-
Oscar Goldman
(@osioscargoldman) reported
@IBKR Trying to get in touch with customers service is a nightmare. Even impossible to reach by phone. Could somebody send me a DM and solve an issue I got since last week? Thx.
-
Alejandro
(@Ichbinalejandro) reported
@IBKR guys is the second time I try to buy some puts and it does not allow me because "there is not enough settle cash in my acc" which isn't true. It happened few weeks ago with TSLA and now with BABA. Wtf?
-
Trader Chipmunk
(@TraderChipmunk) reported
I am the only one having issues with @IBKR this morning? Portfolio and position values are not changing.
-
A Jay
(@A32jay) reported
@IBKR You never disappointed me in years of service, customer support was also great. The API is great. If someone asked me about a broker I recommended IB. I believe you were the best for normal mortals like me when I used IB.
-
Bildo P.
(@BildoPhaggens) reported
@nelmhorst @IBKR No way, I've used a lot and this is not thr worst. Not the best, but not the worst.
-
Cardo ⭐⭐⭐ 🇦🇷 🇺🇦
(@cardoruso) reported
@IBKR I've adopted IBKR cause the minimum to trade was low, something like 2k USD. But it happens that I'm loosing this rally cause a restriction of 25k necessary to trade. I have 19.5k and can do nothing!!😡 During almost a year I had no problem with the min amount. Can Help please?
-
Dayflame 🍻
(@Dayflame2001) reported
@IBKR The problem with you guys is: 1. it's hard to find stocks to short sell. 2. In the OTC market you have a limit of max. 500k. Why? Since one order costs $7.50, sometimes you have to make 10 orders to complete your positions. 3. Your chart under TWS is totally outdated.
-
Glitcher
(@G1itcher) reported
@IBKR Take the money you're spending on these adverts and spend it on making your API not terrible.
-
Eeyore
(@MrEeyoreEsq) reported
@Austin_Federa @PythNetwork I like using Pyth to check on crypto prices much more than loading up some sort of slow exchange UX. @IBKR As a long-time customer trading on your platform, I'd love to see Pyth integration with TWS to provide customers with free real-time "good enough" market data.
-
Cool Beans (fka, StreetSmartApe)
(@Cliff01568230) reported
@IBKR LOL! Theaters just broke $2 billion on Avatar 2, and had a kick *** 2022 in general and these hacks bad mouth retail traders citing they are more sophisticated. Fact is, they have no brand loyalty, sellout scumbags. Must be short #amc $amc otherwise why would they care?
Check Current Status