Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Olongapo, Central Luzon | 1 |
| Santiago, Región Metropolitana | 1 |
| Jakarta, Daerah Khusus Ibukota Jakarta | 1 |
| Naples, FL | 1 |
| Erandio, Euskal Autonomia Erkidegoa | 1 |
| Chicago, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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shawn goh
(@shawngoh17) reported
@IBKR Then why shut down buying for some tickers like $mmtlp and $afiiq?
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Vasily Sidorov
(@bazzilic) reported
If you buy/sell $USDT or $USDC, don’t trade directly SGD <-> USDT/C, you’ll get a bad exchange rate. Get a multicurrency acct w\@DBSbank and register an acct with a broker (I use @IBKR and @SaxoSingapore)… 3/8
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bobek🙏🇺🇦
(@lolekinbobek) reported
@SemiEvolvedM @IBKR No, I am not. But is more of an European Union issue than @IBKR. ETFs must be UCITS "compliant" for a EU citizen to be allowed to buy/trade it. 🤷 Yes, the good ol' government knows what's best for us... 🤦
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Erika Walter
(@ERIKA__WALTER) reported
@IBKR Please get back to me!!!! my phone was stolen in Mexico and I need to halt the 2 factor verification. I keep trying to message you and get an error.
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Adam Sindelar
(@t80sr) reported
@IBKR How can a customer get any support from you, if all the ways of contacting you are broken?
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Eddie Robinson 🍭
(@QuincyEddieg) reported
@IBKR Hope for the bestprepare for the worst
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گردآفرید
(@gordafariiiiid) reported
@IBKR Iranian people , Iranian Balochs need help . Please help ... #MahsaAmini #Not_to_kill_the_Balochs #IranRevolution2022
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Adam Sindelar
(@t80sr) reported
@IBKR Hey, I just got an "unexpected error" trying to "Report a problem" about the email form not working, when I was trying to email you that your ticket system returns errors when I try to make a ticket about the trading platform being down. WTF? Do any engineers work there?
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William Bird
(@WilliamBirdeau) reported
@EmmetPeppers @waitbutwhy @IBKR What? IBKR is the worst…
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Steve Urkel
(@UrkelDaMan) reported
@EmmetPeppers @waitbutwhy @IBKR But when you do end up needing it, IBKR service is an absolute nightmare probably the worst out of any of the big brokerages. I’ve stayed with them though bc their platform is far superior to others
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NikoKVCS
(@NikoKVCS) reported
@IBKR IBKR is the worst broker i ever used :D
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1²34
(@warro2k) reported
@IBKR impossible reach customer service what kinda bulshit is it?
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Rode Stefan 🐢🔴
(@Rode6521) reported
@IBKR These ads are really starting to get bad.
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Davonte Rasool Keith
(@dvntekeith) reported
@IBKR why am I unable to log into my account? Fix this, now.
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Erika Walter
(@ERIKA__WALTER) reported
@IBKR 2/2 You won't let me cancel trades or get out of positions and this lack of any type of customer service is disgusting and ridiculous. If I do not hear from you in another hour I will close my accounts as soon as I get in and post everywhere on SM about your crap service
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