Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Le Grand-Quevilly, Normandy | 1 |
| Sydney, NSW | 1 |
| Jewar, UP | 1 |
| Noida, UP | 1 |
| Los Angeles, CA | 1 |
| London, ON | 1 |
| Melbourne, VIC | 1 |
| Cape Town, Western Cape | 1 |
| Banda Aceh, Aceh | 1 |
| East Orange, NJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Markets & Mayhem (@Mayhem4Markets) reportedI'm going to vote that they add @IBKR support to @edgeful. 🦾 What other brokers would you want to see support for? 👇
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John Martin (@jminvesting) reportedI really want to use @IBKR and twice now I've tried to fund and set up an account. Their insistence on you having your phone nearby to check their mobile app for some code every 10 minutes has caused me to give up each time. Awful experience and poor security design.
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Jatin Jani (@Jatin_S_Jani) reported@IBKR I sent funds from my bank before 8 days but I still don’t see them in my account. Please help. It’s been so many days.
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Geodes R Rocks (@GeodesRock49) reported@D3GSolutions @IBKR It takes me less than 1-minute to login to E*TRADE no matter the platform.
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Urban Miner (@JakeUrban82) reported@ChizaramNelo Yeah support is subpar @IBKR They will help but not the level of WealthSimple.
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Bubble Trouble (@SkillJoyed) reportedI’ve never been so let down by the UI of any application in my life as I am by @IBKR . I’m serious. Every little tasks rains a parade of bugs. Just do the thing!
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Chukwuebuka🇳🇬 (@ChukwuRN) reportedYou can't even open an account with @IBKR because I am a Nigerian. One of the worst feelings I have ever felt this evening. I have no idea why this happened but it is bad. They need to change this policy about Nigeria.
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Clem Chambers (@ClemChambers) reported@IBKR @bclund 1/10 customer support 10/10 platform. Spend money on humans.
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Steve (@IlhadoSteve) reported@IBKR you have terrible cutomer service. If someone is denied a product and can't reapply for 30 days then how and when exactly are people supposed to get a chance to submit additional information for consideration? Your reps on the phone are so frustratingly stupid.
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Davide Morcelli EU (@Davide_Morcelli) reported@IBKR run one of the best trading platforms in the world and one of the more embarrassing support desks attached to it. Almost 10 days of silence on a routine ISA request, after a cheerful "we'll revert soon." The bar is on the floor.
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musictalklistenerohio✂️ (@ilisteninnwohio) reported@renatodelarento @Trading212 @IBKR IBKR: interesting info. But 4me, I can't digest all the incoming on the investment front for myself. That's why I'm willing to pay someone (they get a cut of my investment) who is more trained than myself. My training: fight fires, b a paramedic, fix auto body's, & not worry.
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Haddie (@Haddie168) reported@IBKR your latest update to 10.45.1d and 10.46.1d broke the TWS RTD functionality. Customer support not responding. Will this get fixed?
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TruthFreedomPeace (@TheLepsGold777) reported@SOBRBC @IBKR If you got the "missing libxcb cursor library" error during installation,try using Synaptic Package Manager and search for libxcb-cursor0 and install that and then the IBKR Desktop install should work.
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M🅰️rbles (@Marbles6) reported@ASTS_SpaceMob I'm not worried. Launch in around 2 weeks. I can take 10% hit. The only people who benefit from selling are the enemy shorts. MoC is up, available shares to short are down by 75% with @IBKR. Only way we go down is if someone wants to buy at a lower price - propably significantly more than you paid yourself. Dont sell, price goes up. It really is that simple.
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Chop City² (@chopcity_da_2nd) reported@buyerofponzi @IBKR Damn...