Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| London, England | 1 |
| Stockton, MO | 1 |
| Fort Wayne, IN | 1 |
| Xirivella, Comunitat Valenciana | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Vilnius, Vilniaus apskritis | 1 |
| Burgos, Castilla y León | 1 |
| Neuilly-sur-Seine, Île-de-France | 1 |
| Zagreb, Grad Zagreb | 1 |
| Donostia / San Sebastián, Euskal Autonomia Erkidegoa | 1 |
| Langoat, Bretagne | 1 |
| Barcelona, Catalunya | 1 |
| Pasadena, CA | 1 |
| Seattle, WA | 1 |
| Pretoria, Gauteng | 1 |
| Eastover, SC | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Nuevo Laredo, TAM | 1 |
| Chamartín, Comunidad de Madrid | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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rmodsarefatcoonts
(@rmodsarefatcoo1) reported
hey @IBKR! When I build an options strategy and click +Profile button I get an error "Performance data could not be calculated". This never happened to me before the recent major GUI rework. Are you aware of / working on this issue?
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Mr G
(@giannivandort) reported
@IBKR Impossible to create an account. After every login I'm logged out with this error: We're sorry, but we had to log you out and end your session. Either a problem occurred on our server or you were automatically logged out due to inactivity.
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Oxford Analytics
(@OxfordAnalytics) reported
Initial margin to short $GBTC on @IBKR is 400% and maintenance margin is 200%. Much easier to short $MSTR on @IBKR with initial margin of only 30%. #BTC #TetherScam #interactivebrokers
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James
(@JameSm1th) reported
@IBKR why don't you guys allow us to transfer our RRSPs into your platform from another service? You guys don't want my money?
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Adlin Ling
(@AdlinLing) reported
@IBKR Terrible broker for shorting hard to borrow stocks.
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Adlin Ling
(@AdlinLing) reported
@IBKR Terrible broker for shorting hard to borrow stocks.
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Cyberian
(@iso27032) reported
@lmnprt @IBKR Luckily this is happening at the account opening stage and not when I need to trade. Imagine the chaos!. Also the T&C are so anti-customer that they take no responsibility for system outage. #NeedABetterBroker
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Ehab elkadi
(@ehabkd) reported
@IBKR I am 62 years old , I have asthma and suffer from back pain, (certificate from my doctor was provided) but even with this case, Gunjan Thapalia is an employee of OMNIUS and his management refused to provide parking for me knowing that there is a many spaces available. please help
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@UAE
(@UAE) reported
@IBKR Stay away worst experience ever, choose any other broker if you're looking for good platform check Tradestation, Lightspeed (for active traders) or webull, STAY AWAY
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Hatton
(@Hatton318) reported
@IBKR Level 2 data is broken, Many MM are missing, please fix
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SM
(@scomas7) reported
@Comradephate @IBKR I mean I don't agree that it doesn't work, but it does have moments where it has problems. In the end, if you trade every single day, it might be a problem. For me, because I don't, it's not. I care about access + price
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Cyberian
(@iso27032) reported
Impossible to login #InteractiveBrokers. @IBKR - I hope it gets sorted soon.
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Stian Bergman
(@BergmanStian) reported
@IBKR You literally have the worst customer service of any company I’ve ever dealt with #IBKR #horrible #ripoff
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Adlin Ling
(@AdlinLing) reported
@madaznfootballr Certainly not @IBKR. They're terrible for shorting hard to borrow stocks.
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Technical Options Traders
(@techoptions_pro) reported
@IBKR really bad service today.