Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 1
Lille, Hauts-de-France 1
Sant Cugat del Vallès, Catalunya 1
Zaragoza, Aragon 1
Central, Central and Western District 1
Olongapo, Central Luzon 1
Santiago, Región Metropolitana 1
Jakarta, Daerah Khusus Ibukota Jakarta 1
Naples, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • DmpPatterson Dennis Patterson (@DmpPatterson) reported

    @IBKR IB Can i trust you? The platform went down two weeks ago and you still have not adjusted my trade. What gives?

  • Jeremy25888564 Jeremy (@Jeremy25888564) reported

    @IBKR Hey guys, are you down? Can't log into my account.

  • whitebreadfox Whitebreadfox (@whitebreadfox) reported

    @IBKR @EurexGroup Better fix TWS. Its the worst trading platform on the market

  • Umittaluy Umit Taluy (@Umittaluy) reported

    @IBKR Even we are #eligible , we can not trade #commodities , technical department still checking the issue last 5 days , I'm losing time and money, who will pay for this ? @ThomasPeterffy4 @MilanGalik

  • DaleOHays Dale Hays (@DaleOHays) reported

    @IBKR Now, if you just learned how to deliver a great 'Customer Experience' - instead of delivering low quality Customer Service on a consistent basis. Just try to contact a CSR and see how long it takes to actually resolve an issue. Also, there is NOBODY to lodge a complaint with.

  • FlyrUsr Flyr (@FlyrUsr) reported

    Anyone here use @IBKR ? Do they support 24/7 CBOE options like SPX VIX etc ?

  • TheGeorgePu George Pu (@TheGeorgePu) reported

    Been using it for two years, but let me say it again, @IBKR’s API is SO BAD.

  • whitebreadfox Whitebreadfox (@whitebreadfox) reported

    @IBKR Why do u focus on some bullshit app when you should be giving us a new trading software? TWS is absolutely terrible

  • radesh_sookoo Michael L. Archibald (@radesh_sookoo) reported

    @Middleclassmil @IBKR Why don’t you contact @10ectools for help

  • IvanVanDamn Ivan 🇧🇬🍺🏆🛸 (@IvanVanDamn) reported

    @IBKR Your KYC service is more than horrible 🤮

  • Umittaluy Umit Taluy (@Umittaluy) reported

    @IBKR I am an international customer and i can not make trade on commodities because of your technical problems!!!

  • whitebreadfox Whitebreadfox (@whitebreadfox) reported

    @IBKR Lmao how to trust a broker who provides their Clients with the worst trading software TWS?

  • RonMadison11 Ron NoFilterGooGoo🔥🩳🔥😳👨🏻‍🍼 (@RonMadison11) reported

    @Just__10 @IBKR @RobinhoodApp 2/ equity research. Notice all the frauds this year with big target priced from banks? $NKLA $RIDE are two examples, pumped by JP Morgan just before their demise. Institutional equity research is bogus. They market companies to help their ibanking biz.

  • siufungchow siufungchow (@siufungchow) reported

    @IBKR 續上..l am not a slave !! l want Iiving happy and free !! I want to cook what I want to eat !! Why Home Office and goverment don't soIve the problem? Why delay move me to London or another pIace? This is why I hate UK!! They pIant hatred!!..待續

  • mach5doteth mach5 dot eth (@mach5doteth) reported

    3 @IBKR while they offer many different ways of accessing markets and doing interesting trades, their customer support is absolutely horrible and their software stack is extremely dated. I had to dig out punch cards to use it so to speak.

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