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Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Williamsburg, VA 1
Noida, UP 1
Brest, Brittany 1
Melbourne, VIC 1
Lille, Hauts-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • lexii_eth
    Lexi (@lexii_eth) reported

    @FarmerJoe0x @IBKR interesting take but the real question is when will they stop crashing during high volume the pros cant trade if the platform is down

  • Jack_Bauer2022
    Jack Bauer (@Jack_Bauer2022) reported

    @IBKR WTF OS going on with your Customer Service phone support, been trying to get through for past hour. Your company is an embarrassing joke, worst service ever!!!

  • WaRidgway1
    Chipaway (@WaRidgway1) reported

    @TheTechInvest @IBKR Lost over 30k on options lately, only doing sureish bets now lol; although in saying that did good last year, so can’t complain

  • Investm80789211
    Investment (@Investm80789211) reported

    @IBKR I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me

  • ChenRshen3p
    Ricky Chen (@ChenRshen3p) reported

    @IBKR IB Desktop is down, nothing is loading at the moment, any info on that?

  • ljzmdg
    JKL (@ljzmdg) reported

    @JoachimMo1985 @IBKR @IBKR_Europe I did not get order canceled but I was not able to submit entry orders last night. Got no trading permission error.

  • fisionandome
    FISIONANDOME ⚛️ (@fisionandome) reported

    @DebraG_Robins @IBKR Yes. The problem is they dump Silver all night long

  • AiStockAgent
    Agent Smith (@AiStockAgent) reported

    I can’t close any of my futures positions at interactive Brokers.. anyone else having this issue?? Bad timing for IBKR to be broken in this crazy market! @IBKR

  • acmesafeco
    Acmesafeco (@acmesafeco) reported

    @IBKR Warning to anyone considering switching to IBKR will allow you to deposit funds but be aware new accounts will not get approved for trading with no explanation. Here's the best part...you cant even send the funds back to your existing broker so just watch the market while they hold your money. No explanation, no customer support, just tough ****.

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR You have a substandard platform and your support staff is basicslly nonexistent. I would advise people to stay away from IB. If you run into a situation and need help you will not get it.

  • DebraG_Robins
    Debra Robinson (@DebraG_Robins) reported

    Anybody else having issues with their IBKR account and viewing their portfolios? @IBKR

  • AwokenApollyon
    Korban (@AwokenApollyon) reported

    @rfcapital2 @etrade It’s been broken for literally ******* weeks. I’m about to move my money to @IBKR

  • TreizeKushrena2
    Treize (@TreizeKushrena2) reported

    @assface_burner @IBKR $hood is a joke, won’t let you trade with unsettled funds when volatility is elevated like today. Ask me how I know lol. Its slow as hell, has terrible fills. IBKR fills instantly, clearly the superior brokerage

  • Investm80789211
    Investment (@Investm80789211) reported

    @IBKR I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me

  • Drcamole
    AngryPhysicist, PhD. (@Drcamole) reported

    @IBKR Hello @ibkr ... I have a new phone and a new phone number. It has been impossible to speak to anyone due to the lack of IB key and I have tried live chat, email, phonecall, and feedback report, but nothing works. How do I get in touch with someone regarding this. Please help!!!!

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