Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Naples, FL | 1 |
| Erandio, Euskal Autonomia Erkidegoa | 1 |
| Chicago, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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sanath kumar
(@sanatheee) reported
@IBKR Hi, can login through browser Bit getting message, you are logged in without trading/market data permissions.
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JAKOAN ✧ᴗ✧
(@Jakoanreshmi88) reported
@CryptoKaduna @IBKR Damn this is good
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Michelle Robinson
(@LiFeBATT) reported
@IBKR We need smarter brokers with AI help.
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Christer Johansson 🛡️
(@Chrizze) reported
@IBKR @grok What does the reviews and customers say about this service?
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Nick
(@nicktmt) reported
@IBKR My Wattbike is really glitchy when on ERG mode and won’t let me pedal at a constant and keeps surging that means I need to add power up and down when just meant to be flat why is this and what do I need to do to fix this ?
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Ronal
(@sombra_81737) reported
@IBKR - The Stock Yield Enhancement Program is designed to help increase the returns on your investment in the stock market by leveraging the power of artificial intelligence.
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Trader nomad
(@trader_nomad) reported
@IBKR is the worst broker in the world. Rejected my application for an account for a third time in a row wothout any meaningful reason. Guys f..k off I will stick with IG and never open account with you
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Synthesize
(@Synthea_thea) reported
@IBKR What the hell is wrong with you? You're a terrible business partner. I do NOT recommend IBKR as a trading Platform to any of my trading friends. Your customer service is tye worst I've experienced in years. I guess legal action is my next step. You refuse to complete help tickets, your response time is unacceptably king taking weeks. Any attorney out there interested in a case against IBKR?
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KING
(@kinsionLI) reported
@IBKR Ib service is down for options in New York,
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THE ALTCOIN CHIEF
(@thealtcoinchief) reported
@CryptoKaduna @IBKR Damn, coffee companies really going all in on bitcoin now.
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dniq
(@dniq) reported
@IBKR Does IBKR support Rithmic?
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绝对经典
(@crowderyg6875) reported
@IBKR Huh?? How does this help me fix shoes tho...
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Ain't One
(@Tenteck) reported
@IBKR @IBKR_Europe Guys you still didn't migrate my account wtf
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FatVinny🎗️
(@kimbo10870346) reported
@IBKR @IBKR Both of these links just take me straight to my account page. As I mentioned, I have a very important question and need to speak with an actual person—not a help page, not an FAQ, and not a chatbot. I need real support from someone who can actually help. Please respond.
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BestVoyages
(@best_voyages) reported
@IBKR I had a weird conversation today with a guy at IBKR Canada customer service. I was blocked from my account because I didn't want to download their app on my phone. The guy told me I couldn't use their service on a browser on my computer any more, unless I download their app on a smartphone, and that the change was supposed to make my account safer and more secure. That's the stupidest rationale I have ever heard. Being able to log into my account on two devices makes my account less secure. As I told the customer service rep, I turn my computer off when not in use, and the chance that someone can access my account on my computer when it is turned off and not accessible online (because it is turned off) is much smaller than the chance that someone could access that information from a smartphone. Typically people have their phones turned on and carry them around with them, and it's easier to hack into a phone that is connected to the internet while it is carried about, which most phones are. Generally speaking, people are more susceptible to main-in-the-middle attack vectors and spyware type behavior which may be from other apps installed on the smartphone. People in general are probably more likely to succumb to a phishing attack or malicious links on a smartphone because they are actively moving around and may be distracted or otherwise engaged in activities of their daily lives. Not to mention the chance of attacks due to the use of public wi-fi and other non-habitual networks. Anyway, I told the rep that it is obviously going to put me more at risk by downloading the smartphone app than by using my computer browser. He was having none of it. Unless I download the app, my account with IBKR is effectively useless. I either have to download the app or close my account.
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