Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Singapore, Central Singapore Community Development Council | 1 |
| North York, ON | 1 |
| London, England | 1 |
| Toronto, ON | 1 |
| North Salt Lake, UT | 1 |
| Central, Central and Western District | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Could Do Better
(@CoodDoBettr) reported
@IBKR Please re-read my message and explain why I can "read only" on mobile (Android) without fully logging in and why I cannot do this on iPad? Also why jump through multiple hoops on iPad to fully login, Inc getting codes from my mobile!!
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VA
(@IndMktTrading) reported
@IBKR Also the worst piece of crap software anyone can imagine.
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Benoit Charles
(@darkmantoto) reported
@IBKR I cannot trade Gilts because your traders are on holiday, what level of service is that?? Very disappointed and acceptable. It’s a trading platform so it should work when markets are open, I pay for a service so hire traders that work when markets are open. Thanks
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Domi | Algo Trader
(@AlgoTrader90) reported
Avoid IC Markets. They closed my friends acc for grid trading and didn‘t even pay him out. He couldn‘t login on his trading acc and IC Markets acc so he was literally banned for making to quick a lot of money. I made a huge deep research and conpares all brokers: - @IBKR : Use when you have $100k real money - @Eightcap_aufx : Absolutely great trading conditions with great spreads! Australian regulated and licensed - @vantagemkts : Also regulated and licensed in Australia. Also a very good option!
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Fred Alexander
(@FredA2025) reported
@IBKR @JoseTorresEcon Hi, how can I get help via email, chat, or phone? You have my money and I can't log in to make a withdrawal.
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Salt Money
(@SaltMoneyOrg) reported
@IBKR it actually does not help. The page you referenced only explains how to do this in the app, but not how to do it in the web UI, like I asked. It looks like this is not possible in the PortfolioAnalyst and it requires manual steps on the Trade / Options Chain surface, which is error-prone and more time-consuming. Please consider improving this.
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Ti Man
(@Contrarian64) reported
@IBKR "up to 3.83%.." customer beware... $IBKR
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CozetteB
(@CozetteBrown21) reported
@IBKR I wish I could buy affordable quality Made in the USA clothing. Tired of buying China's crap!🇺🇲🇺🇲🇺🇲
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Brett Martin
(@BrettMa99488848) reported
@IBKR @JoseTorresEcon Anybody having problems with @IBKR data today. I am not getting current data on the CME minis.
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IntrovertCapital
(@IntrovertCap1) reported
@IBKR if you want to keeps customers it would help if you undo your algo that lifts bids as customers type in their Buy orders. I'd rather not ask @SECGov to get involved.
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Bruno Bars
(@SolutionOrganic) reported
@IBKR Okay but why is the site down so often
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Robbie Peterson
(@RecklessRobb) reported
@IBKR Worst UI in a platform and there’s no competition. 🖕🏻
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Tyler Brook (互关、互粉、 Follow)
(@vbcvv64143221) reported
@IBKR Finally, a way to turn my terrible stock picks into something useful.
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Timothy Franklin
(@TimothyFra20320) reported
@realjaypelle My entries are awesome, no trouble there. My problem seems to be missing the right sell point (and bad data @IBKR ). Either end up out to soon or hold too long.
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Lilith Charles 🦋
(@Lilith_charles2) reported
@surfergurudude2 @IBKR I know low rates and QE don’t sound nice, but maybe they help keep things from getting bad. Do you think the Fed can do anything else, or is this all they can do?
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