Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brest, Bretagne 1
Melbourne, VIC 1
Lille, Hauts-de-France 1
Sant Cugat del Vallès, Catalunya 1
Zaragoza, Aragon 1
Central, Central and Western District 1
Olongapo, Central Luzon 1
Santiago, Región Metropolitana 1
Jakarta, Daerah Khusus Ibukota Jakarta 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • bayrichROB OG ROB (@bayrichROB) reported

    Recently moved to @IBKR and it seemed like a great broker but damn man I’ve literally lost money because orders I try to sell don’t fully submit and then when I check my portfolio I realize I still have the positions and I’m down because I thought I sold 30 mins ago!!!!

  • whitebreadfox Whitebreadfox (@whitebreadfox) reported

    @IBKR @OptionsClearing How about your developers learn how to fix TWS? Charts are loading too slow. “Attempting to retrieve data”. Can’t day trade from that garbage.

  • whitebreadfox Whitebreadfox (@whitebreadfox) reported

    @IBKR Fix TWS. Attempting to retrieve data BE GONE. Make TWS useful for day traders. Can’t flip through charts quickly.

  • lucky_celia celia (@lucky_celia) reported

    @IBKR You guys are really bad, your damn bad system, stop lying, quickly adjust my aapl average price to the original 162, not 172.53, you have already caused me to lose money, if you don't deal with it, I will resort to the law and accuse you of fraud.

  • SeLfMaDeTrAd3r _Maur1 (@SeLfMaDeTrAd3r) reported

    @ETRADE fix your etrade pro plz, otherwise im gonna have to switch to @IBKR

  • ApeMan27043146 ApeMan (@ApeMan27043146) reported

    @CryptoC55262261 @IBKR They're trying to help you

  • cameron_levitt Cameron Levitt (@cameron_levitt) reported

    @RealBrianWatt @IBKR Agreed. I use it and it's awful.

  • Dragon_Flare_AZ 🐉🔥Dragon Flare🌵🇺🇸 (@Dragon_Flare_AZ) reported

    @IBKR They are really bad actors.

  • RealBrianWatt Brian Clifford Watt (@RealBrianWatt) reported

    the @IBKR has the money to throw payment for order flow under the bus (cuz they want you to pay them commissions, which is stupid) but they dont have the money to build a brand new trading platform...

  • firstlawofvol Newton’s FOMO (@firstlawofvol) reported

    @hyperconvexity @IBKR Can't possibly be as bad as @CharlesSchwab app. Took me 27 minutes (!!!) to execute a spread trade the other week which cost me almost $1000 in the time to get it done. The most glitchy, slow, unreliable app ever. In case you were looking to change...look elsewhere.

  • whitebreadfox Whitebreadfox (@whitebreadfox) reported

    @IBKR @SteveSosnick Thomas is asking “why isn’t everybody on our platform? […] I don’t know”. Well let me answer that for you: other brokers offer better service for their clients for the same $$ eg provide a useable, FAST trading platform. TradingWorkStation is a GARBAGE.

  • whitebreadfox Whitebreadfox (@whitebreadfox) reported

    @IBKR When are you going to offer a usable trading software to your clients? TWS is a slow,medieval software.

  • CryptoC55262261 AMC and GME Hodler for #MOASS (@CryptoC55262261) reported

    @AllyCare I'm no customer of Ally. I'm a customer of @IBKR

  • lucky_celia celia (@lucky_celia) reported

    @IBKR You guys are really bad, your damn bad system, stop lying, quickly adjust my aapl average price to the original 162, not 172.53, you have already caused me to lose money, if you don't deal with it, I will resort to the law and accuse you of fraud.

  • whitebreadfox Whitebreadfox (@whitebreadfox) reported

    @IBKR Fix that garbage TWS.

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