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Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Málaga, Andalusia 1
Saint-Ouen, Île-de-France 1
Le Grand-Quevilly, Normandy 1
Sydney, NSW 1
Jewar, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • CanadasFukd
    Sam 🇨🇦 (@CanadasFukd) reported

    @RetiredRtard @Wealthsimple I've had no issues with WS, I think they're great alternative to Big Banks, I use them and @IBKR for trading. There seems to be more to this story...maybe a probate issue

  • wenchengwude
    赛博游牧武士道 (@wenchengwude) reported

    @IBKR @JoseTorresEcon Please lift the PDT restriction on my account! I’ve moved all my funds to Charles Schwab, but their app is terrible—it’s incredibly sluggish and requires a VPN to access from within China! I don’t want to leave Interactive Brokers; this is my home! Please lift the PDT restriction

  • Olde_Pharte
    RobertoenMexico (@Olde_Pharte) reported

    @IBKR I'm done with you A.I. I've filed a complaint with the SEC. Maybe that will get your attention.

  • RoiSinge
    Adaxelo (@RoiSinge) reported

    @IBKR take note . Please update your clients accordingly . You are too slow in this implementation, robinhood, webull, and others are ending PDT rule this week !

  • cdnsos
    Come Heavy (@cdnsos) reported

    @IBKR @JoseTorresEcon What is going on with your Client Portal?? It has gotten so completely unusable you actually look like a scam site now. I know you're not but if I was considering onboarding right now I wouldn't dare put real money on. Like, it's truly terrible.

  • Ringiana
    Ringiana (@Ringiana) reported

    @ThinkFinance999 @the_white_tig3r @IBKR Similar problem in the US, not just Europe. Must be SK's rules for foreigners holding KRW in brokerage accounts. LLM explained one solution to me.

  • marcoaam95
    Marco (@marcoaam95) reported

    @IBKR It's been 2 months I requested a modification of my name and other data in the platform and didn't receive any response. That's not serious, how do you expect me to transfer a large amount of funds if customer support is inexistent?

  • KingranYama
    kingran (@KingranYama) reported

    The AI customer support agents give you useless canned information. These AI agents do not understand the nuances of the qst, which is okay, but refusing to pass the qst to human agents in not okay. @IBKR I pay you guys serious money in commission. Can I get some help?

  • jmadan
    Jasdeep (@jmadan) reported

    @IBKR what a bad signup process you have as compared to @CMCMarkets ... almost 2 weeks and still want more documents vs 1 day. Would not recommend @IBKR to any anyone

  • Meeptimelive
    𝗠𝗲𝗲𝗽™ (@Meeptimelive) reported

    @TheFrumInvestor @IBKR Sounds like broke people problems ngl

  • IdLibertes
    Institut des Libertés- Université de l'Epargne (@IdLibertes) reported

    @IBKR I have been trying to open a professional account for a mounth now. (Charles Gave Media). I have sent absolutely every document under french law yet your compliance service, that must be outsourced, demands some more documents that do not exist under french law. You keep asking fir registre des bénéficiaires effectifs, we have given this document under lawyer signature many time now. You have the statuts, the Kbis, attestation from our lawyer, CEO signatures. After a month of going back and forth could you please, please DO SOMETHING about it?

  • surveyforyou
    Bastiat Knew (@surveyforyou) reported

    Hey @IBKR how can you be so good at executions and soooooo bad at pretty much everything else?

  • GrumpierBTDay
    GrumpierByTheDay (@GrumpierBTDay) reported

    @Fidelity having problems two mornings in a row. Time to start shuffling money to @IBKR

  • ivrespecter
    Zhu Su (Positive Doom Baller) (@ivrespecter) reported

    @vijucat @IBKR Bro I even have a "private" number for bespoke service. I call it, and then he calls the ******* real number which reaches a ******* call center in India... I'm ******* ded.

  • danielhitome
    Y. Daniel Cheng (@danielhitome) reported

    @IBKR you expect people to respond to account messages in message center while banning people from accessing the message center, amazing. How many system issues you receive and ignore every day?

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