Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Erandio, Euskal Autonomia Erkidegoa | 1 |
| Chicago, IL | 1 |
| London, England | 1 |
| Stockton, MO | 1 |
| Fort Wayne, IN | 1 |
| Xirivella, Comunitat Valenciana | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Vilnius, Vilniaus apskritis | 1 |
| Burgos, Castilla y León | 1 |
| Neuilly-sur-Seine, Île-de-France | 1 |
| Zagreb, Grad Zagreb | 1 |
| Donostia / San Sebastián, Euskal Autonomia Erkidegoa | 1 |
| Langoat, Bretagne | 1 |
| Barcelona, Catalunya | 1 |
| Pasadena, CA | 1 |
| Seattle, WA | 1 |
| Pretoria, Gauteng | 1 |
| Eastover, SC | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Nuevo Laredo, TAM | 1 |
| Chamartín, Comunidad de Madrid | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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T D
(@gawd2u) reported
@IBKR Stop working w/ suppliers destroying intact primary forests! With growing threats to old growths & intact forests, you refuse to stop working w/ suppliers who cut down millions of trees. Ensure this $71 billion corporation helps stop its role in deforestation!!
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Dtradehunter
(@dtradehunter) reported
@IBKR Can you guys please go back to the old setup for news on android? Why fix something that ain't broken??
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Faceless Trader
(@FacelessTrader) reported
@JonahLupton @IBKR Having a problem on the app but I’m used to it and IBKR gives good margin rates so I’d stay with them.
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DarkBGenetics
(@b_genetics) reported
@puppyeh1 @IBKR If Fe $ go down to 140, the income until 2026 is equal to the market cap...all these infrastructure plans all over the world gonna need some iron, those shipyards full of container orders (see $fro.no Q1 report) gonna need a lot of iron and all those O&G projects need it too
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Herry
(@beingindiannri) reported
@IBKR do you really provide fair customer service? No communication regarding anything. You just charge my account inappropriately without any confirmation or message. When calling customer care, they don’t hv any answer. No reply from complaint department also. Negative review
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Mattress_King
(@purple_mattress) reported
@gurgavin @IBKR The options age to trade on IBKR is 21- So either you are using mommy and daddy's money or it's a paper account. Show a video of your login and block out your account info. screen record.
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Chema C. C. ⚙️
(@ChemaCC2) reported
@IBKR broken link
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Laroche Avril
(@laroche1246) reported
@IBKR You guys have the worst customer service in the market. I have 3 trading accounts with various companies and your wait times are always extremely long. Hire some more people!
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EricTheActor
(@eric_actor) reported
@TraderPamplona Although beware of the worst customer service on the planet. $TETH @IBKR
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@UAE
(@UAE) reported
@IBKR Becarful the worst in the world choose any other broker please.
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Samuel Santoyo
(@SamuelSantoyoL) reported
@IBKR I am an advisor that has been working with you for almost 4 years. Is very frustrating to have new accounts that take one month or more to complete the opening process on your side. How am I supposed to give a good service to my clients with that kind of delays?
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Pablo Morales
(@pablofmorales) reported
@IBKR made my life easier for investment but please don’t share user and password via email for integrations. Fix this ASAP!!! #security
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Curtis
(@Curtis08521304) reported
@IBKR is everyone having problems with their account and viewing investments ? Tried on App and on website not able to view on either
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Antonio 😉
(@AFtuit) reported
@IBKR the worst company
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Asaf Katz
(@Asaf_katz) reported
@BrianFeroldi And try to get @IBKR to answer a support ticket! Now that’s friction (been waiting over 3 weeks now)