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Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
East Orange, NJ 1
Williamsburg, VA 1
Noida, UP 1
Brest, Brittany 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • nestdot_
    Néstor Chávez (@nestdot_) reported

    @IBKR @IBKRespanol I’ve been trying to open an account for months but keep getting stuck at phone verification. Sometimes the system even says “Your application has been cancelled.” Emails go unanswered and support tickets are unavailable. Please assist urgently.

  • mindfultrader22
    mindfultrader (@mindfultrader22) reported

    @IBKR your platform went down in the middle of trades and cancelled orders, resulting into loss of profit. You guys didn't even give an update. Haven't been able to place orders since more than an hour. PLEASE PROVIDE AN UPDATE #futures #trading #ibkr

  • the1Gert
    JT Gert (@the1Gert) reported

    @JosephW31117119 @senzu_capital @IBKR same issue

  • AlgoSnafu
    𝔸𝕝𝕘𝕠💥𝕊𝕟𝕒𝕗𝕦 (@AlgoSnafu) reported

    Is anyone else experiencing an issue in IBKR TWS where alert lines stop appearing on charts, even though the alerts are still active in the alerts window? I’ve been dealing with this issue for years now ... 😢 @IBKR

  • wilson_eth
    Colt45.eth (@wilson_eth) reported

    @TheTechInvest @IBKR The buyer of these is far more likely just playing the pop on the depressed option. Not bad news by any means but probably similar to the $700 tsla calls that keep coming through heavy.

  • A_Dev9
    DeV (@A_Dev9) reported

    @IBKR And there is even no way to get this escalated to a senior ops executive. One of the most ineffective ops process and response team and never expected this from @IBKR I am on the verge of closing down the account

  • sg_princess_sg
    SGPrincess | 土皮公主 (@sg_princess_sg) reported

    This weekend will be dedicated to fix my IBKR desktop regular crash, watchlist not saved upon restart and TradingView connection issue. What a nightmare it has been with IBKR. I will leave when my current options positions got clear. It should be by end of the year. @IBKR I think u truly need to catch up with ur dinosaur tech deck, but I am completely fine with the fact that u don’t want to serve tech generation traders.

  • PennyRekt
    PennyRekt (@PennyRekt) reported

    @ChrisGoda @mtrad203 @IBKR I'm getting same error

  • Blue_1Trades
    J (@Blue_1Trades) reported

    @IBKR Why does your platform run so awful. Also, I did an ACH transfer into my account that I initiated on Friday and the funds aren't settled in my account. What's the deal? @CharlesSchwab settles my funds after 2 business days. What is the deal ?

  • PanzerValkyrie
    Panzer_valkyrie (@PanzerValkyrie) reported

    @DebraG_Robins @IBKR I used mine a few hours ago m everything was fine , I use the web page on ipad. I have the app. but don’t use that. I have occasionally had issues seeing portfolio in past but refreshing usually sorted , once I had to logout and in again.

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR @JoseTorresEcon So frustrated with your service. It is just the worst. Good luck finding customer support. Absolutely ridiculous.

  • BankTheTrade
    Palmer (@BankTheTrade) reported

    @IBKR Why is TWS doing the following all of a sudden? Secondary confirmation order tickets opening on their own = delays. Sounds confirmations not working. Log-in confirmation not being sent to phone ap half of the time. Aggravating as hell.

  • djepri13
    Djepri (@djepri13) reported

    @IBKR Hello, facing persistent "unable to access account management page" error in IBKR app when attempting to deposit funds. Could you help please?

  • Nerd_Abroad
    Nerd_abroad (@Nerd_Abroad) reported

    @senzu_capital @IBKR Same problem here

  • Vrushabh3211
    Vrushabh Bhangod (@Vrushabh3211) reported

    @IBKR hi , I think there’s an error with the total calculations when underlyings are in different currencies like ILS or EUR. The final USD isn’t converting the daily P&L. Please fix this as soon as possible. Thanks !

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