Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Olongapo, Central Luzon 1
Santiago, Región Metropolitana 1
Jakarta, Daerah Khusus Ibukota Jakarta 1
Naples, FL 1
Erandio, Euskal Autonomia Erkidegoa 1
Chicago, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • Katelouise19921 Katelouise1992 (@Katelouise19921) reported

    @TERM31740965 @IBKR The worst bit is they block retail and they buy greedy ***** xx

  • buzzybee1982 buzzybee1982 (@buzzybee1982) reported

    @CNBCClosingBell @IBKR its ok, im your customer, and i only use your service to DRS my gme shares

  • collide_z P I I\I G (@collide_z) reported

    @IBKR Can you please fix "You are not connected to the brokerage system (You may be logged in on another platform). The displayed portfolio and market data are delayed.. Reason: Unable to authenticate" ASAP. It's 20 mins that I try now, no: I'm not logged in on another platform. TY

  • StopManny nobody. (@StopManny) reported

    @PuffsChz @IBKR Tradingview is your best bet. But yeah, no problem, Take care.

  • Parimal15131972 Parimal Patel (@Parimal15131972) reported

    @IBKR Tried logging but says maintenance on the way....

  • theretailbull Tim Lamb (@theretailbull) reported

    @HML_Compounder @PeterPa05631503 @IBKR It’s literally the worst choice for a portfolio that “couldn’t drop 80%”.

  • R2_Lambert Rafael Lambert (@R2_Lambert) reported

    @IBKR Can you fix your canadian TSX quotes. Orders and quotes have not been working for the past 30 minutes

  • d_a_r_k_VILLE DARK (@d_a_r_k_VILLE) reported

    @IBKR indicated: Error downloading the Java runtime envionment, please check your internet conection and start setup again.

  • TigBab1 Tigran (@TigBab1) reported

    @IBKR Hello can you help me ? I can’t authenticate my IB KEY and response string on mobile !

  • MariaKappatou Maria Kappatou (@MariaKappatou) reported

    @TheGameGod7 @hangman13us @IBKR No problem, if your country pays the same price for the countries has bombed over the years.

  • Gurke06 Gurke (@Gurke06) reported

    @IBKR Hi. I tried to call the European numbers for support to access my account and none of the numbers work. Can you assist me on how to contact you?

  • Krishna94532457 Krishna (@Krishna94532457) reported

    @IBKR Watchlists are not appearing in Trader workstation desktop platform. This issue is there from today morning. It was fine till Friday.

  • cbucca41 Bucca (@cbucca41) reported

    @Katniss_2012 @SaraEisen @IBKR I can't help but think he absolutely knows this is a powder keg ready to explode and doesn't want to- or even cant- pay out his investors when it does. So he chose to spread FUD to try and get apes to paper hand. But it's not working. #TinFoilHat #SorryNotSorry

  • JBuoze JayB (@JBuoze) reported

    @SaadQur17320079 @IBKR I have multiple brokers so no problem for me but it shows they are preparing for the volatility

  • touryanick touryanick (@touryanick) reported

    @IBKR Sure, not responding to customer support enquiries (several and more than a month) gives you the confidence that IBKR is the way to go.. Sorry, but no...

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