Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Olongapo, Central Luzon 1
Santiago, Región Metropolitana 1
Jakarta, Daerah Khusus Ibukota Jakarta 1
Naples, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • NoahBudet lux-str (@NoahBudet) reported

    @IBKR Is single-handledy the worst onboarding experience I’ve experienced in anything finance related or otherwise. Horrible tech, 20 min+ wait time on phones, horrible support, bureaucratic. What do people recommend instead for small businesses for brokerage accounts?

  • motm_420 Motm.420 (@motm_420) reported

    @IBKR I need help with executing trades through an autotrader. I made a ticket 3 days ago but am still waiting for a reply. Pls help

  • PlutoTheAlienTM Sidney May (@PlutoTheAlienTM) reported

    @IBKR The VWAP on TWS doesn’t work right. Mobile delayed data feed. Ibkr support is worse that eTrade.

  • GMEstockApe2021 Ralph_Kramden2021 (@GMEstockApe2021) reported

    @IBKR You guys the ones who lend shares to short stocks? IBKR is part of the problem with the market. Kick rocks bad actor!

  • conaciousconse1 consciousconservative (@conaciousconse1) reported

    @IBKR And one only has to suffer through your criminally bad customer service and horrific trading applications Todays fun on the app… a call spread quoted inverted..

  • RichAndFineMan SPY-der (@RichAndFineMan) reported

    @IBKR It's insane that you are one of larger brokers and yet almost every indicator on your TWS is incorrect. Even the common ones like PSAR and MACD plot such wrong values that match with no other tool on internet. Who coded your indicators and who reviewed those? Terrible. $SPY $SPX

  • ojin_ojin Child Emperor (@ojin_ojin) reported

    @IBKR hello! I’ve been trying to reach the IBKR India helpline for days and there’s no answer! Please, someone reach out to me as there’s an issue with deposits I need to resolve ASAP!

  • mrtheta33 Bogdan (@mrtheta33) reported

    @IBKR Please add apps like @Authy instead of phone for authentifications at login.

  • VKrysevych Vadym Krysevych (@VKrysevych) reported

    @IBKR i created an account, upload my docs and i when i wanted login i couldn`t enter i get a error "your app has been deleted". My username katzi42ua I wrote a letter, but nobody answered it...

  • JD_DoubleWide JD Double Wide (@JD_DoubleWide) reported

    @IBKR your trader workstation will not let me login in a Mac. Help!!! It always says incorrect password even though I know it’s correct!!!

  • thomasl87994329 thomas lin (@thomasl87994329) reported

    @IBKR portal is down. I CAN'T login

  • xiaominzhou3 xiaomin zhou (@xiaominzhou3) reported

    @IBKR The service is too bad, it can’t be compared with TD, a small problem can’t be solved in a month, and the customer is anxious to death, the customer is never in a hurry and says to follow the procedure

  • Skrelllex Skrellex (@Skrelllex) reported

    @Wealthsimple #btc #eth #investing Your app is incredibly painful and slow. You are lucky @Questrade experience is far worse. @IBKR maybe I'll make the move.

  • SnakeIllusory Logan_R (@SnakeIllusory) reported

    When you want to purchase something suddenly @IBKR is overloaded, can’t login! Fantastic!

  • Ninataylor590 Nina Taylor (@Ninataylor590) reported

    @IBKR @ibkr I like using client portal but not all the charts show and I get this, No data of type DayChart is available for the exchange 'VALUE' and the security type 'Stock' and '1 d' and '1 min' How do I fix this?

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