Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| London, England | 1 |
| Stockton, MO | 1 |
| Fort Wayne, IN | 1 |
| Xirivella, Comunitat Valenciana | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Vilnius, Vilniaus apskritis | 1 |
| Burgos, Castilla y León | 1 |
| Neuilly-sur-Seine, Île-de-France | 1 |
| Zagreb, Grad Zagreb | 1 |
| Donostia / San Sebastián, Euskal Autonomia Erkidegoa | 1 |
| Langoat, Bretagne | 1 |
| Barcelona, Catalunya | 1 |
| Pasadena, CA | 1 |
| Seattle, WA | 1 |
| Pretoria, Gauteng | 1 |
| Eastover, SC | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Nuevo Laredo, TAM | 1 |
| Chamartín, Comunidad de Madrid | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Bogdan
(@mrtheta33) reported
@IBKR Please add apps like @Authy instead of phone for authentifications at login.
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consciousconservative
(@conaciousconse1) reported
@IBKR And one only has to suffer through your criminally bad customer service and horrific trading applications Todays fun on the app… a call spread quoted inverted..
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It's Britney, *****
(@Totallynotbrit) reported
Anyone have a trick on getting @IBKR commissions lower? When I start with 1000$ I'm immediately down 1.2%. With 3000$ I'm down 0.8%. Kinda disheartening to start red on green trades. Even do lmt orders, but 1.5-3% commission on a trade is too much. Impossible to scalp.
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Jason love
(@Jasonlo59669410) reported
@IBKR Yeah to bad you only deal in iou's.
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Ralph Kuerbis
(@RalphKuerbis) reported
@IBKR The worst possible time to buy bonds and you send me advertising?
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thomas lin
(@thomasl87994329) reported
@IBKR portal is down. I CAN'T login
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Skrellex
(@Skrelllex) reported
@Wealthsimple #btc #eth #investing Your app is incredibly painful and slow. You are lucky @Questrade experience is far worse. @IBKR maybe I'll make the move.
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Sahar Eskandari
(@sahareskandarii) reported
Today, again I had problems to login to my @IBKR account so I missed lots of trading opportunities!! It’s not the first time! I reached out to their customer service before couple times and they told me I have to change my browser! I hope they’re gonna fix this issue ASAP!
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lux-str
(@NoahBudet) reported
@IBKR Is single-handledy the worst onboarding experience I’ve experienced in anything finance related or otherwise. Horrible tech, 20 min+ wait time on phones, horrible support, bureaucratic. What do people recommend instead for small businesses for brokerage accounts?
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Logan_R
(@SnakeIllusory) reported
When you want to purchase something suddenly @IBKR is overloaded, can’t login! Fantastic!
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SPY-der
(@RichAndFineMan) reported
@IBKR It is insane that you are one of largest brokers and yet almost every indicator on your TWS is incorrect. Even the common ones like PSAR and MACD plot such wrong values that matches with no other tool on internet. Who coded your indicators and who reviewed those? Terrible.
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Vadym Krysevych
(@VKrysevych) reported
@IBKR i created an account, upload my docs and i when i wanted login i couldn`t enter i get a error "your app has been deleted". My username katzi42ua I wrote a letter, but nobody answered it...
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the crypto fool
(@cryptotwi) reported
Holy crap @IBKR has such a crappy onboarding progress. I am an experienced trader and I had to nope out twice now. even tried to send a help request, which was an even more painful system.
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JD Double Wide
(@JD_DoubleWide) reported
@IBKR your trader workstation will not let me login in a Mac. Help!!! It always says incorrect password even though I know it’s correct!!!
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xiaomin zhou
(@xiaominzhou3) reported
@IBKR The service of Interactive Brokers is too poor, the phone is difficult to call, the customer service is not efficient, a small matter can not be resolved in a month, and the call does not tell the specific time to solve it, so the stock account is frozen,
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