Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brest, Bretagne 1
Melbourne, VIC 1
Lille, Hauts-de-France 1
Sant Cugat del Vallès, Catalunya 1
Zaragoza, Aragon 1
Central, Central and Western District 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • NickGiva Nick Givanovic (@NickGiva) reported

    I absolutely effing HATE having to get used to a new trading platform. They make it so hard to master. Trying @Trading_Tech. Bugs galore. I could improve it 1,000% in minutes. @ibkr 's is intuitive and easy to use. Shame they are so useless at support. Any problem, forget it.

  • JPAdotcom JPA (@JPAdotcom) reported

    @NevoMagnezi @mrmoneymustache @IBKR For a long-term strategy seems to require massive guts. Huge S&P run-up over the past decade unlikely to last forever. 20% or 40% down year would be very unpleasant to stomach in a 3x fund. Maybe the bonds 3x takes away some of the pain but yikes. Too much downside for me.

  • KoolKatz420 KoolKatz (@KoolKatz420) reported

    Is there a way we can select what positions get liquidated first in a margin call at @IBKR ? They liquidated one of my biggest winners due to a bad print on illiquid stocks. Don’t mind the liquidation, but would be nice if we could prioritize positions

  • QP33151357 Ulysse 31 (@QP33151357) reported

    @IBKR Waiting for over 8 days for my approval. My data is ok, but they have a technical bug preventing the approval, situation which happens regularly as I have been told. When it is not approved today, I will withdraw my deposit and go elsewhere...

  • batman10023 batman10023 (@batman10023) reported

    @IBKR The portal is not working. Your secure code card has expired is what it is saying. not good to give folks a email head's up that system will be down all day.

  • Christi21342035 James J. (@Christi21342035) reported

    @sssc @IBKR same here, plus authentification not working

  • McClureInvest McClure Investment (@McClureInvest) reported

    For any RIAs considering @IBKR as a custodian, I'd suggest you think again. Yes, they have very low margin rates. They also have the worst customer service I've ever seen. Just horrendous.

  • QP33151357 Ulysse 31 (@QP33151357) reported

    @IBKR Waiting for over 8 days for my approval. My data is ok, but they have a technical bug preventing the approval, situation which happens regularly as I have been told. When it is not approved today, I will withdraw my deposit and go elsewhere...

  • zoltanszogyenyi Zoltán Szőgyényi (@zoltanszogyenyi) reported

    @IBKR Hey. I've opened an account and I can't convert currencies, the web app is very buggy as well (some user settings errors in the JS console). I also can't post to the IBKR forum. Lots of complaints on Reddit as well. Is the website even secure? This needs fixing. Thanks!

  • LSKMSun James Sun (@LSKMSun) reported

    @IBKR can you fix your app issue? The interface is not good .. So awkward to use Learn from etrade please

  • skputts s k (@skputts) reported

    @IBKR You brag about being able to trade EVERYWHERE AND EVERYTHING, but trying to trade OTC F stocks like $KNTNF is IMPOSSIBLE?!! WTF? You want more customers fix an obvious problem. Schwab and TDA and dozens of other brokers trade them!

  • Mark21114808 Mark (@Mark21114808) reported

    @IBKR IB trading platforms down again in Asia Pacific time...3rd or 4th time this year..

  • Theycallmesad S🅰️dr〽️ (@Theycallmesad) reported

    $llkkf down -17% can't sell or buy @Trading212 and @IBKR any plans to de-restrict this temporary restriction (6 months and counting)

  • ashwinibirla Ashwini Birla (@ashwinibirla) reported

    @IBKR Guys your maintenance update has royally messed up the entire reporting especially performance vs benchmark breakup. This is why maintenance could have been done on sunday instead of saturday. Can you please fix this ASAP?

  • ionelroza ionel roza (@ionelroza) reported

    @IBKR There's no way to contact you, no support at all. You have a broken platform, constant crashes, I get logged out all the time and this is for an account opened today. I tried to contact you today a few times: I funded my account with euros,

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