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Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 1
London, ON 1
Melbourne, VIC 1
Cape Town, Western Cape 1
Banda Aceh, Aceh 1
East Orange, NJ 1
Williamsburg, VA 1
Noida, UP 1
Brest, Brittany 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • 0xPriom
    Priom.eth (@0xPriom) reported

    @joemccann @IBKR You are doing god’s work! Ibkr probably has one of the worst apis

  • BitgetSupport
    Bitget Support (@BitgetSupport) reported

    @yedior @GracyBitget @IBKR Please elaborate further on your concern or you may send us a direct message to properly address the issue.

  • dontbsalti
    Market Mommy (@dontbsalti) reported

    @trader2179 @IBKR @whop Or IBKR has to explain why there’s a mathematical error in the post that is now deleted.

  • the1Gert
    JT Gert (@the1Gert) reported

    @senzu_capital @JosephW31117119 @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.

  • subst8nce
    subst8nc3 (@subst8nce) reported

    @IBKR @JoseTorresEcon A company so big and successful, that it went to the trouble of implementing Advanced Charts but cant provide a decent backend to actually load them in the application. Get some real architects, seriously.

  • ThinkFinance999
    Paulo Santos (@ThinkFinance999) reported

    @the_white_tig3r @IBKR Typically, no. You might exceeding the number of KRW you need to buy, and if you're in Europe, new stupid regulation (for which Europe is famous) won't let you buy even 1 KRW in excess if you have any margin anywhere. Reduce how many KRW you're buying and try again.

  • iB3Bestpony1985
    𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported

    @IBKR if you think I'm going to shut up. If you ignore me you've got a whole different problem. I will not back down or shut up until some responses found and a resolve of this issue is met

  • OctoberFund
    October Fund (@OctoberFund) reported

    Is IBKR Paper Trader currently down? Why don’t I have permission to trade on the paper account anymore? @IBKR

  • MisticTrader
    SMH Trading (@MisticTrader) reported

    If you're tired of spam calls and you don't want to pay for a streaming music service, just call @IBKR and sit on hold. You can stay connected for a long time before they answer and you won't receive any spam calls. win/win.

  • ChukwuRN
    Chukwuebuka🇳🇬 (@ChukwuRN) reported

    You can't even open an account with @IBKR because I am a Nigerian. One of the worst feelings I have ever felt this evening. I have no idea why this happened but it is bad. They need to change this policy about Nigeria.

  • christinefolch
    Christine Folch (@christinefolch) reported

    @IBKR Unresolvable problem: blue "log in" button won't work for error "You are logged in without Trading/Market Data permissions You are not connected to the brokerage system (You may be logged in on another platform). The displayed portfolio and market data are delayed."

  • TheBigBerbowski
    TheBigBerbowski (Jebaim) (@TheBigBerbowski) reported

    @SixSigmaCapital @IBKR Did you submit deposit request first, and sent money after? Stupid question I know, but if not done in this very order it can cause hours of delays with your deposits.

  • eosjsjdiiej
    Mathėus Lonning_ (@eosjsjdiiej) reported

    @IBKR You found this out, I'm not in trouble

  • dr_otker
    Dr.Ötker 99%FI 💸 (@dr_otker) reported

    Last night @IBKR systems glitched AGAIN and cancelled all my outstanding orders, 17 in total. I just spent more than half an hour resubmitting them thanks to a poor user interface and slow servers. This has happened before a few times and I believe will happen again. So could @IBKR at least offer a way to easily restore the cancelled orders?

  • nottatowl
    Lei- レイライト 🐧 🍀 (@nottatowl) reported

    @Dream_S14 @IBKR me too , and live chat is 404 error @IBKR

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