Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Quito, Provincia de Pichincha | 3 |
| Santa Cruz de Tenerife, Canary Islands | 1 |
| Clifton, NJ | 1 |
| Saskatoon, SK | 1 |
| Berlin, Land Berlin | 1 |
| Lisbon, Distrito de Lisboa | 1 |
| Galaţi, Judeţul Galaţi | 1 |
| Dubai, Dubai | 1 |
| Paris, Île-de-France | 1 |
| Guaratinguetá, SP | 1 |
| Vigo, Galicia | 1 |
| Macas, Provincia de Morona-Santiago | 1 |
| Mulhouse, ACAL | 1 |
| Loretto, ON | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Toronto, ON | 1 |
| Guadalajara, JAL | 1 |
| Verona, Veneto | 1 |
| Nanaimo, BC | 1 |
| Edmonton, AB | 1 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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MOMO-STOCKS.COM
(@momostocks_com) reported
@IBKR after such a lengthy down time, the only 2 options $IBKR investors should consider in my opinion is SELL or SHORT SELL.
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brian hoang
(@hoangbrian) reported
@Consiero @IBKR Resolving? You must be a very lucky few that are able to log in. Still down for most people.
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Wisco Skeptic 🇺🇸
(@mmctav) reported
@StewartButton @IBKR Im in the same boat but I have a Fidelity account where I can make trades to balance things. Fidelity going down used to be my indicator that a major correction was imminent, that hasn't worked recently though.
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A Trader of Stocks
(@ThweisSXFX) reported
@BollzD @IBKR I am trading with them since 2010 and his was the first downtime I ever experience within a session. Even Ameritrade had major issues last year.
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AC
(@wingsauce22) reported
@IBKR Not working.... costing everyone money. Fix and compensate us!
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Robert L
(@NYSportsManiac) reported
@IBKR I was up shortly after 945am but it's back down again.
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WWG
(@WilliamsWellsG) reported
@de_pennys @IBKR Bro it was down for like 2 minutes. IB is the most reliable platform in the world period.
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BUZZ
(@buzz339) reported
@ibkr IMPORTANT: Most services are back for most clients, we are working to resolve any remaining issue. I guess I am the only one :(
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JASON TRAN
(@JasonnarT) reported
from
Manhattan, New York
.@IBKR !!!!!!! I still can’t login
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Stewart C Button
(@StewartButton) reported
I'm so f*cked off with Interactive Brokers outage, I'm going for a walk to cool off. Interactive Brokers @IBKR incompetence has cost me quite a bit of money today.
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Rick Grimes
(@RickGrimesDSN) reported
@IBKR OK, over an hour now since you tweeted things were returning to normal. Still zero access. Just want to keep you up. I like to provide good customer service.
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Dilpreet Gill
(@Dilpree28887118) reported
@IBKR Still down
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brian hoang
(@hoangbrian) reported
@HParkerEvans @IBKR I think they are blaming the vendors for their poor design. There are multiple server locations across the world, if one server farm is down, they should be able to re-direct traffic to another farm. It's just piss poor architecture, and using the vendors as scapegoat.
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Akansha Mittal
(@_IamAkansha_) reported
@IBKR technical issue is still not resolved ?
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Robert L
(@NYSportsManiac) reported
@IBKR Assuming you have a built in back up resiliency but it didn't fail over properly? Most likely a configuration issue? Curious if you perform DR tests throughout the year to year these sort of scenarios....
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