Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brest, Bretagne 1
Melbourne, VIC 1
Lille, Hauts-de-France 1
Sant Cugat del Vallès, Catalunya 1
Zaragoza, Aragon 1
Central, Central and Western District 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • rakayadav88 -------- (@rakayadav88) reported

    @IBKR I have been trying to reach out to you guys to help me unblock my account. Please assist.

  • Pablo32626021 Pablo (@Pablo32626021) reported

    Hello @IBKR, taking this to twitter since any form of customer support is impossible. I opened a small account to keep track of the progresd of a small $ aggressive investment strategy. I put 2.4k usd in and decided to begin trading. My orders are processed to a different acc.

  • scraffycoco3 Rafael Roces (@scraffycoco3) reported

    @IBKR cant get security code # can i get help?

  • dantecozier Dante (@dantecozier) reported

    Hello @IBKR I haven’t been able to log in to my account for days, can you help

  • Kenaschmidt Ken (@Kenaschmidt) reported

    Hey @IBKR is $GME going to cause your servers to crash again?

  • rakayadav88 -------- (@rakayadav88) reported

    @IBKR I have lost my login credentials and apparently my account is blocked. I have spend several hours on phone trying to reach out to customer support at different geographical locations for 5 months but with no luck whatsoever. Do you have any simple solution. Please assist

  • MSOgangbaby JJ (@MSOgangbaby) reported

    @IBKR Hello, I sent you a DM I need some help with transfers. Pls reply.

  • mrsands415 Michelle Sands (@mrsands415) reported

    @IBKR terrible experience. Please provide customer service number. I need to close my account and I’ve never received my account info/welcome email (part of why I’m closing account).

  • touri56 Popeye (@touri56) reported

    @IBKR You think I haven't already done that? Been a week, no response, just to get market data sorted!! @WebullGlobal please when are you allowing accounts for EU residents ? Ibkr has no competition in EU, hence this slow service.

  • Caffeine_Rules3 CaffeineRules3 (@Caffeine_Rules3) reported

    @KingEvie @IBKR Yeah...they crashed on Friday before the close, now still having problems?

  • jheprivate Julian Edwards (@jheprivate) reported

    @IBKR Are you able to direct me to someone at Interactive Brokers , who could help me have some replies to these questions? Regards

  • radhikasingh051 Radhika Singh (@radhikasingh051) reported

    @IBKR Worst experience ever. After being in waiting line for 1 hr. On my 6th call. Collectively would have been in the waiting queue for 2.5 hrs. For a simple login issue. You don’t have a way to login through email

  • ThinkFinance999 Paulo Santos (@ThinkFinance999) reported

    @IBKR I'm already trying to handle it through tickets. Half of the problem has been solved.

  • gauravs85278125 gauravshekhawat (@gauravs85278125) reported

    @IBKR has the worst customer care service in India. If you don't have an account with them and are considering to have one, I would advise you against it. I am on hold with their customer care for 2 hours now.

  • haiprinca Princa Karim (@haiprinca) reported

    @NicolasVanhove @IBKR @Wise Hey, Nicolas! I've got the same problem now 😔 The money that I should be receiving this evening hasn't reflected to my account. Mind sharing your side of story through DM?

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