Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Chicago, IL 1
London, England 1
Stockton, MO 1
Fort Wayne, IN 1
Xirivella, Comunitat Valenciana 1
Sant Cugat del Vallès, Catalunya 1
Vilnius, Vilniaus apskritis 1
Burgos, Castilla y León 1
Neuilly-sur-Seine, Île-de-France 1
Zagreb, Grad Zagreb 1
Donostia / San Sebastián, Euskal Autonomia Erkidegoa 1
Langoat, Bretagne 1
Barcelona, Catalunya 1
Pasadena, CA 1
Seattle, WA 1
Pretoria, Gauteng 1
Eastover, SC 1
Bogotá, Distrito Capital de Bogotá 1
Nuevo Laredo, TAM 1
Chamartín, Comunidad de Madrid 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • AmberChaiT Amber Michelle (@AmberChaiT) reported

    @IBKR Where we drop or disconnect you call but Always Blame Your service. We NEVER report it to our tech people that we might have an issue. If you want to file a report go to Twitter as we never listen. Our tech support is the worst in the biz. Trade Anywhere Else! #weSuck

  • alshaigi90 Mohamed.I.Ali ツ (@alshaigi90) reported

    Any issue is @IBKR login issue and website ******* very slow can you please advise

  • chunnil64941434 Zambi2019: AAPL,SPY & SHIBmillionaire-DiamondHands (@chunnil64941434) reported

    @IBKR Are you worst broker in town? SAY_________________Yes

  • alshaigi90 Mohamed.I.Ali ツ (@alshaigi90) reported

    @IBKR very bad #Trader and very bad customer support you need to train you #agent

  • SBauchart Sebastien Bauchart (@SBauchart) reported

    @IBKR Hi, TwsDde.xls file is down today ?

  • gogetitman28 zkashmoney🛡 (@gogetitman28) reported

    @IBKR your software is glitching a lot lately. 1. most charts(especially options) are not loading at all just shows big red X on the top left of chart 2. price feeds are off/lagging other exchanges 3. PnL not showing correctly 4. orders/trades section is completely blank pls fix

  • frk0196 Franco (@frk0196) reported

    @IBKR Should get top 1 worst broker to open a ******* account, 10 days to open an account - and counting. Jesus christ.

  • whitebreadfox Whitebreadfox (@whitebreadfox) reported

    @IBKR When can we expect an actual working software? TWS is slow and freezes all the time. It’s a joke. Flipping through tickers is impossible. That crap should have been killed 10 years ago.

  • kyaninvest 🐍🔋kyæninvést🔋🐍 (@kyaninvest) reported

    @IBKR I can’t load my Trader Workstation (Latest) it keeps crashing - please help!

  • L3120L Luke (@L3120L) reported

    Why ******** can I still not buy $icnm on @IBKR

  • alshaigi90 Mohamed.I.Ali ツ (@alshaigi90) reported

    @IBKR very bad #customer #service experience #IBKR

  • concealedchaos0 concealedchaos (@concealedchaos0) reported

    @RonMadison11 @RobinhoodApp @IBKR The maintenance on Robinhood really complicated the last time I went from shares to calls but to be fair it's my own fault for using so much margin by that point

  • speedracer14725 speedracer (@speedracer14725) reported

    @IBKR Trade em all ur still going to be piss poor broke when power is out or grid is down and no im not trading bit crap for a P&J

  • mcm5198 matt moniak (@mcm5198) reported

    @IBKR I can't take your stupid order flow commercial any longer. Hey people, get a clue! anyone ever hear of a f@*king limit order? get a clue...these guys aren't some Robin Hood here to save the day. THEY BEND YOU OVER LIKE ALL THE REST..

  • whitebreadfox Whitebreadfox (@whitebreadfox) reported

    @IBKR And you forgot to mention “#1 Worst trading software”

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