Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Saint-Ouen, Île-de-France | 1 |
| Le Grand-Quevilly, Normandy | 1 |
| Sydney, NSW | 1 |
| Jewar, UP | 1 |
| Noida, UP | 1 |
| Los Angeles, CA | 1 |
| London, ON | 1 |
| Melbourne, VIC | 1 |
| Cape Town, Western Cape | 1 |
| Banda Aceh, Aceh | 1 |
| East Orange, NJ | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Wethr.net (@Wethrnet) reportedIf you are an executive at @IBKR or you are @shayne_coplan and you are wondering why your Climate Market volume is in the toilet - consider that your resolution source is DELETING data prior to resolution. You are resolving markets on bad data.
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Markets & Mayhem (@Mayhem4Markets) reportedI'm going to vote that they add @IBKR support to @edgeful. 🦾 What other brokers would you want to see support for? 👇
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joe (@Yogithebearish) reported@IBKR I would really appreciate if every response did not say the same thing. Then I would know I am actually talking to a person and not a computer-generated response. That just shows how little you truly care about customer service and why you are in my opinion the worst
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Davide Morcelli EU (@Davide_Morcelli) reported@IBKR run one of the best trading platforms in the world and one of the more embarrassing support desks attached to it. Almost 10 days of silence on a routine ISA request, after a cheerful "we'll revert soon." The bar is on the floor.
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TJ Brush (@xicbassix) reported@IBKR Your ticket response was awful. It was just a bot message that provided no assistance. I have now been subject to PDT blackout rules for seven business days. This is ridiculous.
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嘤嘤不苦🚩💪💪 ❤️中国❤️ 💪💪 (@yingying_n70783) reported@IBKR not bad
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Haddie (@Haddie168) reported@IBKR @bull_jared39128 Hey IBKR, since you are responding on X now, how about addressing the issue I raised last Monday. Your 10.45.1 forced update broke the TWS RTD. No one from customer service will respond to my support ticket, no one responds to Facebook comment and no one responds to X
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Sachin (@bitcoin__asset) reported@IBKR I opened account..and trust me your system is pathetic..worst app performance..overall you are one of the worst exchange where i opened account and i regret this decision
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SumoMoon (@sumo_moon) reported@mclaughli46343 @rogerhamilton @IBKR Sure looks like PR is coming. And now Clayton is being exposed by sec that Rico case should be juicy. And Moe and Ritz getting taken down across multiple lawsuits.
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The Boston View (@TheBostonView) reportedWhen you reflect on the very poor customer support offered by @IBKR, the endless software glitches, and the that they don't even bother to produce a well designed app for the iPad--consider this: the company has enormous cash on its balance sheet. It could fix it all anytime.
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LeonNoelLion (@LeonLionNoel) reported@IBKR Go **** yourselves.
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LiliAna (@Terranatura4) reported@IBKR you are not answering phone calls login is imposible! No chat available with real answers . I need a live person for my boss
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Steve (@IlhadoSteve) reported@IBKR you have terrible cutomer service. If someone is denied a product and can't reapply for 30 days then how and when exactly are people supposed to get a chance to submit additional information for consideration? Your reps on the phone are so frustratingly stupid.
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SGTano (@SG42353041) reported@IBKR @D3GSolutions The app us awful. I switched back to workstation still bad but better than the app.
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Garry Walker (@GarryWalker) reported@IBKR Your Android app and Linux desktop app are so horrifically broken I have no idea how anyone manages to do business with you.
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