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Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Saint-Ouen, Île-de-France 1
Le Grand-Quevilly, Normandy 1
Sydney, NSW 1
Jewar, UP 1
Noida, UP 1
Los Angeles, CA 1
London, ON 1
Melbourne, VIC 1
Cape Town, Western Cape 1
Banda Aceh, Aceh 1
East Orange, NJ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • GordonAttard
    Gordon Attard (@GordonAttard) reported

    @IBKR I’m trying to re-open a closed account in Malta, but am locked out of 2FA/IB Key. Can you provide the best contact method for IBKR Ireland support to handle a security device reset?

  • belfort0609
    Violet (@belfort0609) reported

    @buyerofponzi @IBKR I told them to go **** themselves in the email closing my account. Never going back. Their building janitor can run their ops desk better than every keyboard monkey on there combined.

  • FortieJami77198
    Jamie Fortie (@FortieJami77198) reported

    @IBKR hey yo, settled DRS transfer not received after 10 business days, ticket system unresponsive. Phone call got hung up, all tickets are AI, no customer service. Like WTF, guys stay a mile from this broker if you can

  • EliteGainzTrade
    EliteTrading (@EliteGainzTrade) reported

    @IBKR Terrible broker with so many new restrictions and glitches.

  • Terranatura4
    LiliAna (@Terranatura4) reported

    @IBKR Your ticket message returns in error!!

  • ChallengeThink
    ThinkDifferent (@ChallengeThink) reported

    @tradingview your team desperately needs to patch the issue with constant and random sign outs from integrated brokers, specifically @IBKR. The connectivity is absurdly inconsistent and now your verification prompts have stopped working properly

  • DismalDefi
    DismalDeFi (@DismalDefi) reported

    @IBKR @Cboe I don’t understand how Interactive Brokers remains in business. They have the world’s worst customer service.

  • hmnsh18
    Himanshu (@hmnsh18) reported

    @IBKR Your account opening procedure is pathetic.. No customer support and no clear communication why a particular document is rejected My brother is trying to open the account from Saudi for last 2 months and always there is some document is pending

  • supernovagab
    Supernova (@supernovagab) reported

    @berniethebutler @citrini @IBKR is the only solution in europe

  • ranking_smart
    Smart Investor (@ranking_smart) reported

    @IBKR Can someone in your team support France answer us ? You are unreachable in any way of contact (website, phone..)

  • Momorenph
    Momo (@Momorenph) reported

    Got cucked by IBKR for having limited margin??? The position would have cost 5% of my remaining maintenance margin??? Plz fix @IBKR I wanna lose money

  • ToXicGod321
    ToXic God (@ToXicGod321) reported

    @rafikaliturki @IBKR What ******** does that have to do with this post you stupid donkey?

  • ivrespecter
    Zhu Su (Positive Doom Baller) (@ivrespecter) reported

    On the @IBKR institutional Client Services line, an India call center handles my security issues. It takes >2 hours to work through my 2FA issues. On the @IBKR retail Client Services line, I speak to a US person and it takes less than 15 minutes to work through the SAME ISSUES.

  • LastGambler_777
    The EV Hunter (@LastGambler_777) reported

    @IBKR I do not recommend IB, terrible costumer service. Just look how they answer people on the comment section here. I have a position for several years due to a short on a company that did a merger that they never close and refuse to allow a cashout.

  • 0xTheGreatApe
    EpiK (@0xTheGreatApe) reported

    ngl @IBKR is probably the worst financial app I’ve used in my life UX is cancer

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