Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Lille, Hauts-de-France | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Zaragoza, Aragon | 1 |
| Central, Central and Western District | 1 |
| Olongapo, Central Luzon | 1 |
| Santiago, Región Metropolitana | 1 |
| Jakarta, Daerah Khusus Ibukota Jakarta | 1 |
| Naples, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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TheJohnBear
(@TheJohnBear) reported
@IBKR advanced charts have been down for several days now , any chance you will fix this soon? Not working on TWS , or IBKR Mobile, also RSI indicator doesn’t work on Desktop platform , all these problems with your platforms are getting old!
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SY ❤️
(@stephreyesyoung) reported
@IBKR Finally, a way to turn my terrible stock picks into something useful.
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Could Do Better
(@CoodDoBettr) reported
@IBKR The issue will persist for all users if you don’t change the number of characters you require in the reference field. I’m guessing a second person has replied who does not know what the reference field is!
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meier susanne
(@manumeier1515) reported
@IBKR And worst Customer Service!
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Rick March
(@CrankyRicky) reported
@IBKR your customer service sucks ***.
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حاتم العتيبي
(@HTMAotibi) reported
@IBKR Finally, a way to turn my terrible stock picks into something useful.
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Muslim Peter Griffen
(@Muslim_Peter) reported
@IBKR Hey wtf is my account has 0 money even though I have 48000 dollies
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WeBrokeTheWoke
(@ConservativeI20) reported
@IBKR Your ad would look less stupid if you got Vivek’s last name correct in your post 🙄
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Giorgio Iezzi
(@GIezzi18020) reported
@IBKR @JoseTorresEcon IM TRYING TO CONTACT THE SUPPORT BUT ITS NOT POSSIBILE TO SUBMIT THE TIKET....PLEASE IS VERY URGENT DUE TO A WRONG ASSIGNMENT
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David Orr
(@orrdavid) reported
I've been nerding out some of the issues under the surface with @IBKR. I'm not sure on this stuff, but this is what seems right: Example 1: They cannot today cross longs and shorts, each must be in its own account. They use an argency model. Unless they cut out those agents, I believe it'll be hard to get much lower than the .75% spread cost, as the agents take so much of that. The big banks for comparison can get around 50% of their positions in house for easy to borrow stocks, so there is practically zero cost. Example 2: They cannot take treasuries as collateral, and instead must use cash. The banks get to use those treasuries on the repo market, creating an ultra low financing cost. Is it even possible for $IBKR to get on there, or is that for banks only? Example 3: For Japanese shorts, they have to use the regulated short borrow desk which has a 1% floor. A handful of large banks get to skip this, and you get more like .2% cost of borrow on shorts. If anyone has good insight into this broker plumbing, please share here or in DMs.
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Could Do Better
(@CoodDoBettr) reported
@IBKR I said nothing about difficulty in transferring funds. I just pointed out an error in what you want users to include as "Reference" when transferring funds, but you have been unable to find anyone who can understand the issue so you can fix it. I will just give up on this.
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Farmer Jane Soap
(@FarmerJaneSoap) reported
@IBKR Borrowing against my stocks to buy more stocks? #PublicAI, we’re in the upside down now.
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Sonu khan
(@Sonukhan851019) reported
@IBKR Finally, a one-stop shop for all my bad financial decisions.
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Dhanapandian M
(@Dhanapandi15060) reported
@IBKR Free money glitch or just Wall Street magic? Either way, I’m in.
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Jean
(@jeaneur8) reported
@orrdavid @__schaal__ @IBKR They don’t offer ICE but if you’re sticking with equities and never need Swaps or Swap Futures they could probably service funds up to a $B
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