Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Brest, Bretagne | 1 |
| Melbourne, VIC | 1 |
| Lille, Hauts-de-France | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Zaragoza, Aragon | 1 |
| Central, Central and Western District | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Guillaume Pelletier
(@EPGUI) reported
@IBKR @mmaunder That's nonsense, and even if it wasn't, there's no reason why you couldn't make this "feature" (aka bug) opt-in. Some of us use password managers, which provide an option to clear your clipboard after a very short delay. TWS really doesn't need any extra UX barriers.
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@UAE
(@UAE) reported
@XS_HeadHunting @IBKR So you have time to remove negative reviews but you don't for customer service !! Your the worse broker in the world ..
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Vijay Swami, Zinnov
(@Vijay_Swami) reported
@IBKR Your account does not accept direct messages. Please let me know. I need to login to my account
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Tapan K Talati
(@TalatiTapan) reported
@Ztrader12 @IBKR @TDAmeritrade By the way I am out of vper for now. It tanked pretty bad. I guess god was looking out for ya not to invest. Mysterious but funny way of showing. Good luck Z!
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Rizwan Khan
(@rizkhan_k) reported
from
Ilford, England
@IBKR where is your customer service based? And why does your customer service staff behave as if they own us? I need am immediate answer to this, i am a customer and i am paying money to use your service. i am not here to tolerate anyones tantrum.
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Srta. Cactus 🌵
(@highandglassy) reported
@IBKR hi! I’m having problems to change my account type from Margin to Cash. Help.
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un_seul_pas
(@un_seul_pas) reported
@thepoorswiss @IBKR Yes but what I thought is that they can comply with the regulations and still provide services to European investors (providing this KID file etc) but most of them doesn't consider this move (too costly?) so those who don't do it, cannot service Europe anymore (with US etf).
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gary singh1_13
(@singh1_13) reported
@IBKR why there is a worst limit on buying a shares are only half million as per one trade order? so pissed off from the worst service you guys giving to your customers, increase the limit, make it unlimited and dont suck people's money by so called commission, this is stealing
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Andrey Bogomolov
(@AndreyGodsonn) reported
@IBKR Thanks for the help! I have actually no problem trading for example TSX:QETH.UN.
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Maximilian Paul
(@kohlschreiberm) reported
@IBKR We finally need free market data and a nee interface for the mobile app and web platform, this os a joke IB!!! I don’t know what I‘m paying commission for....no customer support, the live market data, an outdated interface that makes everything take twice as long...
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Küçük Yatırımcı
(@kayemsii) reported
@IBKR hi all, in searched your bank account number at Turkey Citibank but i was not find your bank account number. please help me.
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gary singh1_13
(@singh1_13) reported
@IBKR once i will make my profit, im gonna get my cash out and will close my account, worst experience, TD bank's webbroker is the best, yea few pros and cons, just imagine if i need 100 million shares, IBKR is gonna rip off their customers, you guys literally sucks, swear to GOD
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Sanket
(@Sanket77476344) reported
@IBKR can you please resolve the issue. I am trying to set up the new account with you but they ask my successor's sin number since my wife is living in india. There is no Social insurance number. What should I do?? I tried to call the customer service but no one pick the call.
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Andrew Lau
(@AndrewL07811963) reported
@IBKR $cciv merger deal would be announced on Tuesday. Start lowering your maintenance margin now. Currently is 100% and it limits my buying power, I want to buy more of $cciv on margin. Do it now or I will transfer my funds elsewhere. It's pure stupidity now, $cciv won't fall.
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Vijay Swami, Zinnov
(@Vijay_Swami) reported
@IBKR please help. My account transferred from Folio and is locked out. No one picking up the phone.
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