Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 1 |
| Lille, Hauts-de-France | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Zaragoza, Aragon | 1 |
| Central, Central and Western District | 1 |
| Olongapo, Central Luzon | 1 |
| Santiago, Región Metropolitana | 1 |
| Jakarta, Daerah Khusus Ibukota Jakarta | 1 |
| Naples, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Tinker
(@JackTinker1) reported
@thebighulk2 @IBKR This doesn’t happen in other brokerages. I’ve used several and never have experienced the problems that I have with IBKR
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Omar
(@PizzaManOmar) reported
$SPY option chain is not working on @IBKR FIX
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The Toilet Trader
(@CafeNinga) reported
@IBKR ya they have awful customer service been on hold 2 weeks now everyday over an hour. Im done with them any other companies anyone knows of
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Mohammad
(@Moha_bin_A) reported
@IBKR my account is still underway and I can’t trade from 1 month Could you please tell me how to fix this issue?
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FunkyHedge
(@FunkyHedge) reported
@grizzledtrader @IBKR Yeah, my worst experience with trading from old days a name: TWS.
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Cristian Savulescu
(@cristian_sav) reported
@IBKR is the worst possible broker in the entire world. Their platform is straight out of the 90's, their support haven't replied to my two tickets that are 2 weeks old, their platform is lagging, it doesn't display live data despite buying it 3 times, nothing is str8forward.
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dan
(@danushman) reported
@MuhInvestingAcc @IBKR How does their platform compare? Does it have a book trader window and most importantly does it freeze or crash on you ever?
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Junior Jordan
(@JuniorJordan3) reported
@IBKR interactive brokers, please do something about your customer service!!!!!! It does not make sense for someone to be on the phone for over an hour waiting and hoping to open an account with you!!!
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Tamidge
(@asdf512tx) reported
@danushman @IBKR come to RH where its a feature not a bug
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Jeanette S
(@mz_nett117) reported
@IBKR your customer service needs help. I've been on hold for over and hour and for some reason I'm locked out of my account. This isn't a good way to start our business relationship.
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Erik Vandenberg
(@vandenberg_erik) reported
@IBKR I am a long term client and upset that i cannot reach your customer service. I have written three tickets since Feb 16, waited many hours on the phone and the chatbox. What can I do to reach you??
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Anthony Sydney
(@antyang11) reported
@IBKR wtf cant even buy spy or tqqq to hedge anything! ur option chains arent available
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ms
(@squirrel_blind) reported
@IBKR seriously customer service is appalling - No one picks up - chat crashes ... cmon, you need to up your game , a lot
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Anthony Sydney
(@antyang11) reported
@IBKR bloody options chains are down
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Nicolas Vanhove
(@NicolasVanhove) reported
@IBKR please answer my support emails - URGENT
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