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Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Málaga, Andalusia 1
Saint-Ouen, Île-de-France 1
Le Grand-Quevilly, Normandy 1
Sydney, NSW 1
Jewar, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • ToXicGod321
    ToXic God (@ToXicGod321) reported

    @rafikaliturki @IBKR What ******** does that have to do with this post you stupid donkey?

  • ambusiness
    jeff henderson (@ambusiness) reported

    @IBKR We are? Groceries, energy,unemployment and deficit spending are all up. GDP and world respect are down. How exactly are we "back"?

  • Digetydog
    Brad Ford (@Digetydog) reported

    @IBKR @ibkr has terrible customer service in my opinion.

  • BiswayanBhanda1
    Biswayan Bhandari (@BiswayanBhanda1) reported

    @IBKR I can't open my IBKR account. It’s been inactive for 6 months and I've been trying to reopen it for the last 2 months. Why is the interface not user-friendly? I've also been contacting customer support for a month, but their responses aren't helpful...

  • MtnMuzz
    Murray Finlayson (@MtnMuzz) reported

    @IBKR what is wrong with your website? I set up my account for withdrawals and have sufficient funds. So WHY does the confirmation keep throwing an error? And why is there NOBODY to speak to?

  • learner_air
    Piyush Parmar (@learner_air) reported

    @IBKR Worst service

  • saud_ix
    𝗦 𝗔 𝗨 𝗗 (@saud_ix) reported

    Hi @IBKR, I can't access Paper Trading — I get "Your account is not currently eligible for this feature." Same error when trying to contact support. How can I enable it? Ref: aixKwfOGa2zoDfGn259cdgAAADA

  • Camiescobar_19
    Camila💚 (@Camiescobar_19) reported

    @IBKR lol this hits different when you're already down 40% on some random altcoin, ibkr dashboard just feels too clean compared to watching charts on your phone at 3am

  • alpha_imag8252
    DadBod (@alpha_imag8252) reported

    @IBKR today I have tried to open TWS in 3 different PCs and it stalls at the "reading layout configuration" screen. I uninstalled the latest version of the software and installed the stable version and had the exact same results. Never had this problem before. I accessed your website and there is no record of such problem currently.

  • jmclarty
    Jeff (@jmclarty) reported

    Happy 19-year customer of @IBKR here. This is the first feature WS rolled out where I'd consider moving all 6 of my accounts. Let me know an ETA for when you can ship this, I'd rather not move.

  • ChallengeThink
    ThinkDifferent (@ChallengeThink) reported

    @tradingview your team desperately needs to patch the issue with constant and random sign outs from integrated brokers, specifically @IBKR. The connectivity is absurdly inconsistent and now your verification prompts have stopped working properly

  • 5131b69341dc4dc
    Atul Sinha (@5131b69341dc4dc) reported

    @IBKR Please arrange a call on 8604332700 / whatsapp assistance for help

  • waltuuuhr
    Forward Unemployed Engineer (@waltuuuhr) reported

    @stan100x @IBKR Why do you think a different brokerage will help with this? Anyway try out tastytrade, they have lower fees at least

  • hspnyc
    jazz (@hspnyc) reported

    @IBKR No one is replying and you already have my money for 5 days. Please expedite asap or I will make a complaint with business buearu

  • NSonic101
    Jiri Vatka (@NSonic101) reported

    @IBKR where s your human support or at least support e-mail address in the app or web????????!!

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