Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:


Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
Madrid, Comunidad de Madrid 8
Barcelona, Catalunya 2
Toronto, ON 2
Mislata, Comunitat Valenciana 2
Córdoba, CD 2
Librilla, Región de Murcia 1
Bermeo, Euskal Autonomia Erkidegoa 1
Milan, Lombardia 1
San Sebastián de los Reyes, Comunidad de Madrid 1
Tarragona, Catalunya 1
Ottawa, ON 1
Buenos Aires, CF 1
La Guaira, Estado Vargas 1
Nogent-sur-Seine, ACAL 1
San Jose, CA 1
Calgary, AB 1
Catania, Sicilia 1
Petaẖ Tiqwa, Central District 1
Lleida, Catalunya 1
Stevenage, England 1
Basingstoke, England 1
La Orotava, Canary Islands 1
Chaves, Distrito de Vila Real 1
Sabadell, Catalunya 1
London, England 1
Southport, England 1
Salt Lake City, UT 1
Reading, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:
  • Steven (@realstevenli) reported

    @IBKR what is the best way to reach IBKR support? I submitted a support ticket on my account about 2 weeks ago, but still have not heard back. Thank you

  • Kevin🌎 (@kvrtaric) reported

    @IBKR Overpay for trading and service sucks (all day server outages for trading among them) and all we get is a holiday season Christmas card.

  • min (@stocksandfuck) reported

    @IBKR **** broker..I thought tradezero was bad...IB is worst

  • RJ (@rks2305) reported

    @IBKR I am having problems contacting IB. No one picks up the phone in HK and internet chat is on hold for hours.

  • min (@stocksandfuck) reported

    @IBKR its been almost a month im still having the worst experience signing up/funding the IB account..I hate this broker already 😒 #interactivebrokers

  • Brendan O'Boyle (@bso00o) reported

    @IBKR I’ve had to give up trying to get in touch with customer service. Please have someone reach out to me ASAP. Not acceptable.

  • Aleem Esmason (@aesmail) reported

    @IBKR...stayed on the phone for almost three hours, proceeded to open account without any support and stuck, is there a "special" email...I can correspond with my queries - this is important and time sensitive. #helpme

  • Cody (@codytrades) reported

    @goodetrades @IBKR Customer service, mainly.

  • min (@stocksandfuck) reported

    @IBKR Getting frustrated waiting 15 hours on the phone to someone to pick to help me ..still nothing

  • James Sun (@LSKMSun) reported

    @IBKR @Twitter I was simply complaining their customer service, why did they block me? Such a horrible company @SEC_Enforcement

  • Brendan O'Boyle (@bso00o) reported

    @IBKR Please have someone get in touch with me immediately. My account is locked and I can’t get through to your customer service even though I have been waiting all morning.

  • A27 (@A2715118807) reported

    @IBKR it is impossible to get attention by the phone, can you help me ?

  • Alex MJ (@aleximj) reported

    @IBKR do you have any microfinance funds (MIV) your users can invest into? Support function seems broken on website. thx

  • R Angus (@robbadubdub) reported

    @IBKR I can't trade on my account and carnt contact ibkr to inquire a cant this. Please help.

  • Kleinschwein (@longwulf95) reported

    @TrueInvested @IBKR im going to play halts with the account and short sell, but this was mostly my short account, now im gonna mix, when you play halts some days you are 500 up some days you are 300 down and some days you are 30k up, go to warrior trading and see urself lol

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