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Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
East Orange, NJ 1
Williamsburg, VA 1
Noida, UP 1
Brest, Brittany 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • TreizeKushrena2
    Treize (@TreizeKushrena2) reported

    @assface_burner @IBKR $hood is a joke, won’t let you trade with unsettled funds when volatility is elevated like today. Ask me how I know lol. Its slow as hell, has terrible fills. IBKR fills instantly, clearly the superior brokerage

  • irby0955
    irby (@irby0955) reported

    @IBKR Combine service wtf bro someone call Gordon freeman

  • BankTheTrade
    Palmer (@BankTheTrade) reported

    Is it just me or is @IBKR TWS doing things on its own, most of which are very aggravating. Secondary confirmation order tickets opening on their own = delays. Sounds confirmations not working. Log-in confirmation not being sent to phone ap half of the time.

  • PhenixInvesting
    PhenixInvesting (@PhenixInvesting) reported

    @kallervoinen @IBKR I don't know I was on a call with 2 other traders and we are all on different continents. We all got "Invalid order" System Rejected order right around the bottom. The problem arise around 10:15 -10:30. We called Support and Trading Desk they provided 0 help and not even cover for the guys that were short. We ended up spamming the Keys until we could get out. I woke up 4 hours later and it's still not working Unacceptable for one of the most legit and biggest broker out there. Clients losing 100's of millions without any way to manage

  • lexii_eth
    Lexi (@lexii_eth) reported

    @FarmerJoe0x @IBKR interesting take but the real question is when will they stop crashing during high volume the pros cant trade if the platform is down

  • GardinerIsland
    GardinerIslandCapital (@GardinerIsland) reported

    hey .@IBKR $IBKR this is getting annoying who does your prices these days ? Yahoo ? $RITM went ex-*** today ..... its green on day 10 cents while you have it red 15 cents FIX YA ******* SYSTEM ALREADY

  • hamsarris6
    ham sarris (@hamsarris6) reported

    @KairosPraxis Hate @IBKR with a passion. Most horrid application process ive ever used, they port you to some papertrade version of the app and then you're trapped there. Ongoing applications dissapear, ever action takes multiple clicks, pages, dead time. Errors everywhere in app andbrowser🤯

  • ZainGuru4
    Guru (@ZainGuru4) reported

    @IBKR How to get that. I am a customer and haven’t got any interest on my cash balance. I think that asterisk mark is where the devil is

  • HalifaxDC
    DC (@HalifaxDC) reported

    @speculator20221 @chessdunk @IBKR They apparently cancelled my order, and now it's saying I'm still short 150,000 Euros, but the problem is my base currency is USD and it won't let me switch it back. On hold with them on their "emergency number" lol. I'm going to assume that they have to fix it, in the end.

  • shelterfrmstorn
    Keeping it real (@shelterfrmstorn) reported

    @IBKR You really need to get your charting in order. Delays , freezing, referencing problems.

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR @JoseTorresEcon Traders workstation is a piece of garbage. Anyone not using IB. Stay away they are the worst

  • noruserious
    Weeble Rothschild (@noruserious) reported

    @IBKR how has your service become just like the crapification of everything? trying out your IBKR Desktop. Spent 2+ hours configuring the preferences to where i wanted them. even did a "save as" to make sure I had a copy of the zip file. Now, all that work has disappeared.

  • Blue_1Trades
    J (@Blue_1Trades) reported

    @IBKR Why does your platform run so awful. Also, I did an ACH transfer into my account that I initiated on Friday and the funds aren't settled in my account. Also, the UI and website are so buggy. You guys need to step up your game. What's the deal? @CharlesSchwab settles my funds after 2 business days. What is the deal ?

  • Dougcotefx
    Cotednq (@Dougcotefx) reported

    @dontbsalti @IBKR @whop Deleting tweets after a photo shop error is definitely not a red flag at all. Totally definitely legit.

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR @JoseTorresEcon So frustrated with your service. It is just the worst. Good luck finding customer support. Absolutely ridiculous.

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