Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brest, Bretagne 1
Melbourne, VIC 1
Lille, Hauts-de-France 1
Sant Cugat del Vallès, Catalunya 1
Zaragoza, Aragon 1
Central, Central and Western District 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • the_N2A Noam L (@the_N2A) reported

    @IBKR Hi. I’m trying to figure out how to view options’ volume for each strike in the client portal/IBKR iPhone app option chains. I can only see bid/ask sizes. There’s no dedicated column for volume. Contacting customer support did not help.

  • snielsen42 Spencer Nielsen (@snielsen42) reported

    Support for @IBKR is so bad. I’ve been trying for months to get a reproducible bug reported to their engineering team so it can get fixed. Both online and phone support reps just follow their scripts, don’t read my comments and refuse to forward it.

  • stockma53903920 $tock Master (@stockma53903920) reported

    @8AndrewC8 @IBKR @CEOAdam I contacted them, its an error and we will get our $ape dividends, not cash.

  • TheDarkSideEDM The DarkSide (@TheDarkSideEDM) reported

    @IBKR I want to kill myself, my life is not as I wish,I just need 1 mil$ to get out of this country and get myself settled ..I am sick of poverty ! Please help me ! Bank Details Romania Tudoran George Marius Raiffeisen Bank IBAN EUR : RO86 RZBR 0000 0600 2323 9560 Swift : RZBRROBUXXX

  • Mujisiro Mujisiro (@Mujisiro) reported

    @IBKR ; uhmm.. what does "Your application has been deleted" mean? 🤨 I am unable to login to my account and keep getting that error msg.

  • SebuhiSAN Sabuhi Khalili (@SebuhiSAN) reported

    @mariusbughiu @IBKR You are right. Brokerages like Etoro and Robinhood allowed people with small income to become investor exactly for this reason plus possibility to invest in a portion of assets. Though it may be bad that people almost 'gambled' away their money due to lack of experience

  • EBookberg Hurly Burly - Dead Bankers Société 🐻 (@EBookberg) reported

    @IBKR why is your network connections flapping non-stop? your mistakes = my loss of $$. no excuse for the frequency of down/downs you guys are experiencing. Globex is 1000x worse. must be running on Enron's broadband. tighten ******** up pls.

  • vikrant4u4u vikrant bhatnagar (@vikrant4u4u) reported

    @IBKR my bank is awaiting a response from fop team but there is radio silence from them. I also raised a ticket but have not heard back "Inquiry #T879010 - U10945893". Can you please help?

  • OpenSpaceCap OpenSpaceCapital (@OpenSpaceCap) reported

    $IBKR not allowing me to reconnect.... @IBKR what's going on??? constant connection error messages on TWS & mobile

  • TheDarkSideEDM The DarkSide (@TheDarkSideEDM) reported

    @IBKR I want to kill myself, my life is not as I wish,I just need 1 mil$ to get out of this country and get myself settled ..I am sick of poverty ! Please help me ! Bank Details Romania Tudoran George Marius Raiffeisen Bank IBAN EUR : RO86 RZBR 0000 0600 2323 9560 Swift : RZBRROBUXXX

  • Michael_Rodri_ Michael Rodriguez (@Michael_Rodri_) reported

    @IBKR No way, finally someone created this! No more headaches with hardware purchases, rent expenses, and other classic mining cons. GMT token is the solution guys! Some clicks to buy tokens, and daily BTC rewards with no risks!

  • OpenSpaceCap OpenSpaceCapital (@OpenSpaceCap) reported

    @Paul_J_Heckman @IBKR back now. heard there is a major outage in Toronto so that may be part of the issue.

  • A7ex15_ Alexis (@A7ex15_) reported

    @IBKR WTF dudes, wtf fk fk Can’t trade and can’t get to support!!! Wtf is wrong with you guys??????

  • desifella3 desifella (@desifella3) reported

    @IBKR Mobile app is having connection issue. Fix it ASAP. Loosing money here. Cant login elsewhere because it need verification from Mobile app. 🤬

  • Bart05275751 Bart🇺🇦🇺🇦🇺🇦🇺🇦 (@Bart05275751) reported

    @IBKR I registered last night. Setup user + pwd and took note of them. Then submitted ALL my documents. This morning I got the confirmation email. Clicked on the link, tried my username/password combination...no dice. Q. how do you expect a new customer to have any confidence in u ?1/2

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