Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hyderabad, TG | 1 |
| Mesquita, RJ | 1 |
| Calgary, AB | 1 |
| Málaga, Andalusia | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Martijn (@Martijn251000) reported@IBKR Interactive Broker Internatioal Netherland Terror enters Righs Allmight Creat Twistpoints Falltrapps Evil Broken Rules outig Kindness Evil Repayment
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TiltFolio (@TiltFolio) reported@JoachimMo1985 @IBKR I'm not sure about issues at IBKR specifically, but having worked for a few brokers, I can tell you that the tech department usually comes third or fourth in priority. These organizations are typically led by marketing, followed by corporate roles (risk management, strategy).
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Y. Daniel Cheng (@danielhitome) reported@IBKR you expect people to respond to account messages in message center while banning people from accessing the message center, amazing. How many system issues you receive and ignore every day?
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Rod Farva (@large_farva34) reported@IBKR Absolutely worst customer service experience of any company I have ever worked with by far. I hate you guys.
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David Silva Smith (@DavidSilvaSmith) reportedUgh, calling @IBKR for the 13th time in 10 business days to try and resolve what I believe to be a simple issue 😡
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PSaif (@PedSaif) reported@optionsbbq @tastytrade @IBKR For options, Ibkr mobile app is much better than the desktop options they offer imo, but the desktop apps may have improved in recent iterations (they were way too slow and clunky before)
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Max the VC 👨🚀 (@mreiffy) reported@IBKR You guys legitimately have the worst ui/ux in the business. Not quite sure how it’s even possible given the opportunity before you
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Jesus (@CCrypto1001) reported@IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972
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Kevin Ang (@fstorm28) reported@keoneHD @IBKR Poor infrastructure simply scales problems faster. Good infrastructure scales opportunity.
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FuHua (@F0HuazzZ) reported@IBKR no problem
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Matt (@MattMattvbip) reported@yao_yao520 @IBKR same ， wtf for ibkr
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Mini Trades (@theminitrades) reported@IBKR can you please fix your systems? Gosh it's market open and not being able to login to manage our trades is costing us.
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Painpal (@painpalcapital) reported@IBKR maybe fix your damn servers?
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KHoloud (@KH_SHx) reported@IBKR @JoseTorresEcon Your broker Too slow !!
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niu.niu (@Double_Niu) reported@ekapob @IBKR same here! this is sooo bad and can cause massive loss for users
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