Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Erandio, Euskal Autonomia Erkidegoa | 1 |
| Chicago, IL | 1 |
| London, England | 1 |
| Stockton, MO | 1 |
| Fort Wayne, IN | 1 |
| Xirivella, Comunitat Valenciana | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Vilnius, Vilniaus apskritis | 1 |
| Burgos, Castilla y León | 1 |
| Neuilly-sur-Seine, Île-de-France | 1 |
| Zagreb, Grad Zagreb | 1 |
| Donostia / San Sebastián, Euskal Autonomia Erkidegoa | 1 |
| Langoat, Bretagne | 1 |
| Barcelona, Catalunya | 1 |
| Pasadena, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Chapin
(@BobChapin22) reported
@IBKR When you guys are having issues like you are having this morning, would you please update your system status page!!!!!! It is ridiculous that you don't do that. Losing patience with your server, long time customer.
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Up·side Forever
(@UpsideForever) reported
@johnny310X @IBKR Damn bruh I feel your pain
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Mohammad
(@Moha_bin_A) reported
@IBKR my account is still underway and I can’t trade from 1 month Could you please tell me how to fix this issue?
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Hemali Tanna
(@hemalitanna) reported
@IBKR Hi, I just opened an account and account is approved, but I cannot trade or even log in to my mobile app. It keeps giving username/password error even though I am entering everything correctly. Please help. The Singapore customer care call line doesnt work.
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Ru Chern Chong
(@ruchernchong) reported
@IBKR support must be so busy today that the waiting time is insane.
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MS
(@MS34098687) reported
@IBKR The issue resolved itself inside 15 minutes - hopefully an isolated incident
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Johnny31X(XV)
(@johnny310X) reported
The ONY reason why i moved to @IBKR 5 years ago is cuz this **** wasn’t happening over there ..... attempting to retrieve data .... u ruining my day guys!!!! FIX YOUR ****
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Anthony Sydney
(@antyang11) reported
@IBKR wtf cant even buy spy or tqqq to hedge anything! ur option chains arent available
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hopethisemailfindsyouwell
(@alika55at) reported
@IBKR None of my data is retrieving and you have horrendous customer service and reply times. Don’t ask me to send you a dm because I can’t since you don’t follow me. Please dm me with a resolution
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dip buy
(@ridha88967759) reported
any one have problem in ibkr ? #ibkr @IBKR
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Omar
(@PizzaManOmar) reported
@hungry_cap @IBKR yup $SPY not working for me
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ms
(@squirrel_blind) reported
@IBKR seriously customer service is appalling - No one picks up - chat crashes ... cmon, you need to up your game , a lot
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Ken
(@Kenaschmidt) reported
@IBKR Can't load charts on half my symbols in TWS pro - "attempting to retrieve data" never goes away. Restart doesn't help. What are you guys doing over there??
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Up·side Forever
(@UpsideForever) reported
@ivb_92 @IBKR Been having the same issue for the last two days, "Attempting to retrieve data" really ******* us over here
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Mr. Big
(@_Big_Business_) reported
@IBKR options trading is down. Can't even get quotes and there's high volatility. What gives?