Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Olongapo, Central Luzon 1
Santiago, Región Metropolitana 1
Jakarta, Daerah Khusus Ibukota Jakarta 1
Naples, FL 1
Erandio, Euskal Autonomia Erkidegoa 1
Chicago, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • Rayner_Teo Rayner Teo (@Rayner_Teo) reported

    [50 DAYS] Hey Interactive brokers @IBKR, I can't access my client portal. Tried changing browser, VPN, clearing cache, mobile, etc. Nothing works. I've raised this issue 50 days ago via email and phone call. But still no updates. Help?

  • Gurdas_singh_ Gurdas singh (@Gurdas_singh_) reported

    @Rayner_Teo @IBKR Such a poor service

  • CandyLL128 CandyLL (@CandyLL128) reported

    @IBKR Lying down to make money！

  • Gurdas_singh_ Gurdas singh (@Gurdas_singh_) reported

    @Rayner_Teo @IBKR Such a poor service

  • Ex09820144 Ex (@Ex09820144) reported

    @IBKR Today in not working for day trade

  • RiseXBT Rise🍉 (@RiseXBT) reported

    @IBKR took around 18 hours from sign up to funding and first trade, not bad either

  • TomasForgac Tomas Forgac (@TomasForgac) reported

    for market order, the error message offers you to place limit order - me: no, the error message doesn't say anything like that as you should see from the screenshot, and when I try to convert 60% of the balance it does the same thing Why are you employing simpletons @IBKR ?

  • LesCanTrade LesCanTrade (@LesCanTrade) reported

    Hey @IBKR What's up with your service today? Taking the weekend off? Locked out of my account so instead of spending the weekend trying to configure your insanely convoluted #TWS, here I am in limbo until you roll into the office Monday AM after the premarket open. #notcool

  • TomasForgac Tomas Forgac (@TomasForgac) reported

    - me to @IBKR: Why can't I convert all balance in one currency to another? - support: you're trying to convert XXX, which you don't have - me: no, you can see from the screenshot that I'm trying to convert only what I have - support: when you try to convert, it assumes 5% buffer

  • LesCanTrade LesCanTrade (@LesCanTrade) reported

    Hey @IBKR. What's up with your service today? Taking the weekend off? Locked out of my account so instead of spending the weekend trying to configure your insanely convoluted #TWS, here I am in limo until you roll into the office Monday AM after the premarket open. #notcool

  • JackArtistry Jackartistry (@JackArtistry) reported

    @IBKR guys, your margin calculation is off due to alphabet $GOOGL stock split. URGENT and fix before any markets open on Sunday night / Monday US time.

  • r2_rabbit R2Rabbit (@r2_rabbit) reported

    Anyone else’s @IBKR not working?

  • normajordan56 Norma Jordan (@normajordan56) reported

    @___monty @IBKR Good thing I didn’t wait for the customer support as they were unresponsive for my account to be fixed, I was referred to @zems_ins by a friend and they were able to resolve the problem.

  • FlowAnalyst FlowAnalyst (@FlowAnalyst) reported

    @IBKR Hi, do you provide Advances/Declines index similar to TRIN-NYSE? Seems customer service isn't sure based on online threads.

  • jerseyknight scott limberg (@jerseyknight) reported

    2 1/2 hour wait so far with customer support from @IBKR. I have better things to do with my time…

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