Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Erandio, Euskal Autonomia Erkidegoa | 1 |
| Chicago, IL | 1 |
| London, England | 1 |
| Stockton, MO | 1 |
| Fort Wayne, IN | 1 |
| Xirivella, Comunitat Valenciana | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Vilnius, Vilniaus apskritis | 1 |
| Burgos, Castilla y León | 1 |
| Neuilly-sur-Seine, Île-de-France | 1 |
| Zagreb, Grad Zagreb | 1 |
| Donostia / San Sebastián, Euskal Autonomia Erkidegoa | 1 |
| Langoat, Bretagne | 1 |
| Barcelona, Catalunya | 1 |
| Pasadena, CA | 1 |
| Seattle, WA | 1 |
| Pretoria, Gauteng | 1 |
| Eastover, SC | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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anon_trader
(@anontrader11) reported
@IBKR Is there any issues with the log in portal as of now? I am having trouble loggin in!
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Commodities MacGruber
(@GoForGrubes2) reported
@Hoarsewhisper99 @IBKR Fortunately, they backed off these requirements last week. I believe maintenance is down to 55%, which is acceptable. Alot of big name fund managers saw this and likely made their distaste known.
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GRT Rocket Rider
(@grtrocketrider) reported
just found out my interactive brokers account @IBKR liquidated several thousands of my shares over 16c of margin which I didn't even know I had as i never trade on margin! unbelievable!!! and no customer service agents available to help me
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Val Katayev
(@ValKatayev) reported
@moonsh0t__ @IBKR This is debt and it’s not financial advise. You’ll be responsible if you take too much margin, the stock goes down too much, and they do a margin call. Be responsible. I only use margin for short term needs.
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MJMM32
(@Unbroken1971) reported
@Rayner_Teo @IBKR They are the worst when it comes to Customer Service. Very good trading broker but god forbid you need help with anything. TD Ameritrade has the best service.
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IJW
(@IJW28940356) reported
A friend has an issue where IBKR wants to know origin of wealth and has blocked trading. He has provided proof but they are not accepting it. His income is 100% legit, no shady stuff going on. Not responding to his tickets now. @IBKR your customer service could be better
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Hugo Habicht
(@HugoHabicht5005) reported
@LoungeSki @IBKR Mostly you talking to bots @IBKR. I don't mean the IBot, but support chat. Tickets also.
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James Farrell
(@JamesFarrell6) reported
@IBKR is your system down cant log into the web platform.
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Zack Pettry
(@zdpettry) reported
@IBKR I think there are some connection issues currently happening. I can't get any data within Trader Workstation. Been on the line with customer service for quite a while....I can't access data within the app as well.
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Harrison
(@IGOSODAMNHAM) reported
@Gabe_Trader_ES Think or Swim is really solid. But whatever you do don't use interactive brokers. They are douche bags @IBKR (**** you)
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Sanzhi Kobzhan
(@Sanji_vals) reported
@IBKR, why is my TWS extremely slow on Mac book Air M1? I allocated the largest portion of MAC memory resources to run the terminal, but still, it takes 10-15 seconds for MAC to react after I press the buttons. @AppleSupport works fine on mobile.
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Michael Fairbairn
(@TakeDownTheNRA) reported
@IBKR This is the worst company I have ever dealt with. It took me several hours over several days JUST TO CHANGE MY PHONE NUMBER. They kept sending 2 factor verification codes to my old number. Then, even when I finally changed it, I still couldn't withdraw my money.
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Bruno Gourdo
(@gourdo_bruno) reported
@IBKR I’ve been an accountant for 35 years, & your reports are the worst I have ever seen. They are crammed with useless information, no transaction statement, just gibberish. They look like they were designed by a 3 year old. I won’t let a client near you!
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Nelson Williams
(@iamnotbuying) reported
Is @IBKR down?
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Tumbling Dice 🌻
(@KeefsLiver) reported
WTF is going on with option prices?!? $QQQ $SPY @IBKR @TradeStation
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