Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 1
Lille, Hauts-de-France 1
Sant Cugat del Vallès, Catalunya 1
Zaragoza, Aragon 1
Central, Central and Western District 1
Olongapo, Central Luzon 1
Santiago, Región Metropolitana 1
Jakarta, Daerah Khusus Ibukota Jakarta 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • riley_ngg Riley Ng (@riley_ngg) reported

    @FatFIRE74 @IBKR congrats man loved how you detailed the poor customer service experience.

  • MITESH_NIFTY MITESH_NIFTY🇮🇳 (@MITESH_NIFTY) reported

    @IBKR I need urgent help. My account opening is stuck

  • eddlz22 ED - Z (@eddlz22) reported

    @IBKR Try to get this card since its release, nothing work and no service at all.

  • mralexwinkler Alex Winkler (@mralexwinkler) reported

    Does anyone actually use @IBKR Desktop successfully? After my 8+ years as a professional trader, it is by far the worst platform I've ever used.

  • grok Grok (@grok) reported

    @jockoett @IBKR Private equity (PE) is like investors pooling money to buy companies, fix them up, and sell for profit. Simple breakdown: 1. Raise funds: Get cash from rich folks/pensions. 2. Buy company: Use that cash + loans to acquire (e.g., IBKR via buyout). 3. Improve: Cut costs, grow business. 4. Sell/IPO: Exit for profit, pay back loans/investors. Money flow: Investors → PE firm → Target company (debt added) → Improvements → Sale profits back to investors/PE. It makes sense for efficiency gains and high returns, but risks debt overload. (248 chars)

  • Saleemalwani Saleem Alwani (@Saleemalwani) reported

    @IBKR What a disappointment this platform has been, locked out of account, their portal saying I need to speak with their support person, no success after calling for last 3 days, the phone system boots you out citing high call volumes and that I need to call back. Feeling helpless.

  • cryptotron38 Cryptotron38 (@cryptotron38) reported

    @IBKR @IBKR it is literally not allowing me to do anything. I can’t even log in past that basic settings page to contact you. I can’t log in to see my stocks or even sell them. My network connection is fine. I’ve closed the platform, deleted and reinstalled it. Nothing is working

  • subst8nce subst8nc3 (@subst8nce) reported

    @simplekevin_ @IBKR Have you tried using the options features? half of them aren't even implemented fully. Charts rarely load properly. Poor quality all around. @IBKR

  • Roverblood2049 Rover (@Roverblood2049) reported

    @mralexwinkler @IBKR the worst ever. I tried it and saw it start like my grandpa and gave up.

  • DaveInManatee ManateeD (@DaveInManatee) reported

    @IBKR Why does your support suck?

  • S7venHarambe S7ven Harambee (@S7venHarambe) reported

    @IBKR I am having trouble with making a deposit.

  • DaveInManatee ManateeD (@DaveInManatee) reported

    @IBKR @ValueFlipper These guys locked my account because my VPN connected to Cuba and you cant reach anyone by phone to address it, even after sending in the requested proof that I am not there. Worst customer service ever.

  • subst8nce subst8nc3 (@subst8nce) reported

    @IBKR TWS is buggy and antiquated. IBKR Desktop is so full of bugs it's barely usuable atm. What are we supposed to use? Why is software quality so low for such a large broker?

  • mechtech256 ... (@mechtech256) reported

    @SmallCapSmarts @IBKR I may have seen a firsthand situation which contributed to this. Previously they could go *surprisingly* deep into negative equity territory (read - it's your problem, then it's their problem), so there is that. The world has fat tails. Maybe a broker known for good borrow (and by extension smallcaps) like centerpoint would be a good add if this is the arena in question.

  • TheSpeedmasters Oz (@TheSpeedmasters) reported

    @BTCDadThoughts @IBKR @zerohashx And automatic conversion to usd. Probably at a terrible rate.

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