Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Erandio, Euskal Autonomia Erkidegoa | 1 |
| Chicago, IL | 1 |
| London, England | 1 |
| Stockton, MO | 1 |
| Fort Wayne, IN | 1 |
| Xirivella, Comunitat Valenciana | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Vilnius, Vilniaus apskritis | 1 |
| Burgos, Castilla y León | 1 |
| Neuilly-sur-Seine, Île-de-France | 1 |
| Zagreb, Grad Zagreb | 1 |
| Donostia / San Sebastián, Euskal Autonomia Erkidegoa | 1 |
| Langoat, Bretagne | 1 |
| Barcelona, Catalunya | 1 |
| Pasadena, CA | 1 |
| Seattle, WA | 1 |
| Pretoria, Gauteng | 1 |
| Eastover, SC | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Mason ™️
(@MasonOnMargin) reported
@FireYourAdvisor @IBKR Yeah that’s the only problem with margin. Rules can be changed at any time. Why I normally only use it for short term funding
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Mike Monahan
(@mikemonahan15) reported
@IBKR Didn’t even message back, wtf?
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SiyamsonPathmanathan
(@SiyamsonPathman) reported
@mathee06 @Questrade @IBKR it's only bad for short selling, longer term holds its not a big deal imo
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ENRIQUE Z CORTÉS
(@leicuz) reported
@IBKR 24hours later, You have not solved the problem, but you can still saying this **** of Interactive Broker, a broker in which you can trust. Let me say the opposite.
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Burn Short Sellers
(@wallsthyenas) reported
@IBKR STAY AWAY .. THEY HAVE THE WORST CUSTOMER SERVICE. IT IS ALMOST 2 WEEK. THEY HAVEN'T STILL APPROVED MY ACCOUNT. SCREW THEM MOVE TO ROBINHOOD
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Hedg.me
(@HedgMe) reported
@IBKR I have a serious account issue and I opened a ticket on May 11th & followed up on May 13 & 17. NOT ONE RESPONSE?? I called on May 13 & spoke with someone who was going to escalate it. I called back today, still not one response. This is the worst customer service.
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Jorge
(@JorgeTrades305) reported
@IBKR I am considering opening an account with you guys but I’m a bit scared after hearing a lot of negative things about your customer service. Many negative comments on your Facebook advert
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Kat Uinky
(@UinkyKat) reported
@PAresH740 @IBKR Lol I tried to open one, never finalised it because lost access. I was unable to regain access because unable to reach their customer care (you only deal with bots with them) and now they harass me claiming my account was verified. Sending me request to fund my account
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Cymro Trader
(@CymroTrader) reported
What is going on with the OTC tickers @IBKR? Close only on $IGEX, $NSPT, $CBYI, amongst others. Seems like a recent crackdown, never this bad before.
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Paresh
(@PAresH740) reported
@JorgeTrades305 @IBKR please do not open , i tried since more then 1 month, poor customer service
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Burn Short Sellers
(@wallsthyenas) reported
@IBKR the worst broker ever. do not waste your time #IKBR #broker #JUNK it is almost 2 week. Account has not been approved yet. Withdrawing my funds and leaving.. screw u
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Burn Short Sellers
(@wallsthyenas) reported
@IBKR Worst platform ever. THE WORST OF THE WORST CUSTOMER SERVICE. THEY DONT GIVE A **** TO RETAIL CUSTOMERS.. STAY FAR FAR AWAY !!! Almost 2 weeks,and my not account has not been approved yet.
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Nasser
(@whereverr01) reported
@IBKR I want to close my account but I couldn't login I need your support
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Trade Places
(@tradeplaces) reported
@IBKR Down 200% - *silence Up 200% - “we have restricted this stock due to volatility” You’re about to lose 100% of my portfolio. First $VPER and now $GGII.... almost as bad as Robinhood.
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imkrste
(@imkrste) reported
@degiroeu can I open an account with you as a resident of Macedonia? Currently using @IBKR but not satisfied with their service.
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