Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Zaragoza, Aragon | 1 |
| Central, Central and Western District | 1 |
| Olongapo, Central Luzon | 1 |
| Santiago, Región Metropolitana | 1 |
| Jakarta, Daerah Khusus Ibukota Jakarta | 1 |
| Naples, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Galaxyfaraway
(@Galaxyfaraway4) reported
@IBKR What is this all about you are changing your customer agreement and lend out customers shares with out their permission? @GaryGensler , @TheProblem Haven’t you done enough damage to the world economy?
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Juan Oviedo
(@Juan_OviedoOK) reported
@IBKR Hello. I’m having issues to login into the app. I tried to talk with you on the Live Chat but nobody answer the call.
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mrd
(@mrdslavaukr) reported
@IBKR The issue was resolved after spending some time with technical support. The person on the line was very thorough, but the SMS problem itself keeps popping up on twitter/reddit posts (warrants more attention). Very satisfied with your service once I managed to get approved though.
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Fez 🐍
(@FezMannan) reported
@scottbecker @IBKR I assume if max 5% per bank and they use max allocations then the list goes to 20 banks? Further note: First Republic Bank are on the list, their shares were 2nd worst hit after SVB...
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Tom Rich aka Tronald Dump
(@TomRich_real) reported
@NeluJr @IBKR I have no problems with TWS. The charts, however....
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🅰️LB🅰️ - Vix Term Premium Panic Hedgeoooor
(@ALBACapMgmt) reported
Dear @IBKR I've found another bug in your software which I'm sure you will ignore. In entering an offer order in the vix April/May calender spread at zero, its declined because "the price cannot be zero". Zero in this instance is in fact a price. YW
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S
(@ShowtimeG2323) reported
@IBKR loaning out customer shares?! You rotten mf’s!!!!!!!!!!
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Orangebaby
(@Stijn_tweets) reported
@CEOAdam Filed several requests on how to vote with @IBKR, mail and service ticket. No adequate reaction at all. Unable to vote...
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M
(@Meshal_Shaya) reported
@IBKR Is it a joke, how to choose a side and IBKR’s website doesn’t work very well, I can’t open an account, and the support center doesn’t answer!
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opd
(@opd6799) reported
@FreeloadFreddy @Fidelity @IBKR Td is saying you can exercise but its a 100% maintenance requirement. So if you have 100 puts at the 70 strike you need 700k cash in your account in order to exercise. Some nefarious is going on here. My guess is a mm is on the hook for billions and pressuring occ and brokers.
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Tradovate
(@Tradovate) reported
@Vexxly @IBKR This morning there was a service outage that affected some users' ability to log in to their trading platform. This issue has been identified and resolved. Please try to log back into your account and contact us if you continue to experience any issues. Our support team has r...
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MrNaples
(@MrNaples3) reported
@IBKR Why is IBKR refusing to give me back my money. No amount of telephone calls or email have done anything, to resolve the issue, and now they won’t even respond to me, by phone or mail. Why is IBKR allowed to steal people’s money?
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Jin
(@jin_dicaprio) reported
@EmmetPeppers Thanks @EmmetPeppers will look into @IBKR Like Schwab but their customer service declined since they merged with TD Ameritrade. Still feels safe though The worst might be Wells Fargo. Never would trust them with cash. They're constantly hacked and service nrs hijacked
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The🐐.eth
(@TheGoat_eth) reported
The @IBKR user interface is terrible. Without a full redesign I wouldn't be surprised if they go to way of the Dodo.
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Trader 53
(@trader_53) reported
Execution at Interactive Brokers has become a pain, the SMART algorithm is unable to get me good fills and do quick sweeps across exchanges even w/ max fill settings, also the flash boys own IB clients now in the premarket already judging from what I am seeing. It's so bad @IBKR
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