Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Erandio, Euskal Autonomia Erkidegoa | 1 |
| Chicago, IL | 1 |
| London, England | 1 |
| Stockton, MO | 1 |
| Fort Wayne, IN | 1 |
| Xirivella, Comunitat Valenciana | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Vilnius, Vilniaus apskritis | 1 |
| Burgos, Castilla y León | 1 |
| Neuilly-sur-Seine, Île-de-France | 1 |
| Zagreb, Grad Zagreb | 1 |
| Donostia / San Sebastián, Euskal Autonomia Erkidegoa | 1 |
| Langoat, Bretagne | 1 |
| Barcelona, Catalunya | 1 |
| Pasadena, CA | 1 |
| Seattle, WA | 1 |
| Pretoria, Gauteng | 1 |
| Eastover, SC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Pileggi
(@RobPileggi) reported
I can't write covered calls in $AMC? WTF @IBKR. 18 years of floor trading experience and I can't do the most basic of options trades. You're painting with a very broad brush. #pathetic #ibkr
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Finumus
(@Finumus1) reported
@ArgoBlockchain @IBKR I just submitted and canceled a GTC order no problem.
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Fernando
(@FluxCapacityCap) reported
If was actually at $413.98 this morning without issues. @IBKR
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Dean
(@TheMightyMOJO) reported
@IBKR Manipulators and shut down liquidity #GMEstock Helped institutions and shut out retailers ...
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Samir Chauhan
(@iSamirChauhan) reported
@IBKR what's the purpose of a broker like you, who cant be reached ever when you need login assistance. Two days, hours on the line, no response. You are a Bullshit.
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Ministry Of They ( what they say ).
(@Canad_IANism) reported
@IBKR Trying to sign up but your web page wont let me.. help tab also not working ..? Seems to be poor at this point
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Frankie
(@FrankieLovesBTC) reported
@Gulag_CP @IBKR @IBKR awful customer service in my experience. Try IG Brokers instead.
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bernieflanders
(@ayy_bernie) reported
Interactive brokers won’t even let me sell Nokia covered calls. **** you @IBKR this is criminal. Nokia is a massive company it’s not even that volatile and this is a covered call. How does this protect me as the customer in any way?
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Ciaran
(@LCiaran) reported
@IBKR have been waiting on your customer service forever. Are you still liquid, or should I pull all of my money now?
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Rob Pileggi
(@RobPileggi) reported
I can't write covered calls in $AMC? WTF @IBKR #IBKR. 18 years of floor trading experience and I can't do the most basic of options trades. You're painting with a very broad brush. #pathetic
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edgarsdzerins
(@edgarsdzerins) reported
@IBKR_TI @SteveSosnick @IBKR Brokers are well known leeches who rob their clients and never are accountable for anything (only steeling money for doing nothing in both market is up or down)!
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Ministry Of They ( what they say ).
(@Canad_IANism) reported
@IBKR Hmmm I just read other comments .. I'm not signing up . And your registration page is not working That is a sign !!
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AJ
(@arsalanjami) reported
@IBKR seriously getting sick of the platform breaking down. I can understand market open but mid day? Comon. You can do better. Cant see any prices. Charts are frozen. API showing different prices. Option prices going haywire. Nothing is matching anything. I liquidated all pos.
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Fernando
(@FluxCapacityCap) reported
@IBKR 1/2 Those changes were yesterday morning, you just liquidated 11 shares of my short position on $GME at ~12:05PM at ~$370. This morning the same position was active & open without issue while the stock was trading at $413.98 & even higher yesterday. I wired cash upon receiving a
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Ken Powers
(@KenPowers00) reported
@IBKR And now this site is acting like POS Kraken...won't allow clients to login, major disruption with site. OK...we need to issue trading licence to people like drivers lic, so only some can trade. This is the only solution if these cats don't fix their capacity issues.