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Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Williamsburg, VA 1
Noida, UP 1
Brest, Brittany 1
Melbourne, VIC 1
Lille, Hauts-de-France 1
Sant Cugat del Vallès, Catalonia 1
Zaragoza, Aragon 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • ThinkFinance999
    Paulo Santos (@ThinkFinance999) reported

    @IBKR I'm already trying to handle it through tickets. Half of the problem has been solved.

  • mrsands415
    Michelle Sands (@mrsands415) reported

    @IBKR terrible experience. Please provide customer service number. I need to close my account and I’ve never received my account info/welcome email (part of why I’m closing account).

  • Seba_DLP
    Seba De la Peña (@Seba_DLP) reported

    @IBKR Hey!! I've been trying to reach support for more than a week!! There's no answer at all!! I want to withdraw my funds and it doesn't let me!! Nothing works. What is going on??

  • gauravs85278125
    gauravshekhawat (@gauravs85278125) reported

    @IBKR has the worst customer care service in India. If you don't have an account with them and are considering to have one, I would advise you against it. I am on hold with their customer care for 2 hours now.

  • crg_london
    Christine Rivas Glauerdt (@crg_london) reported

    @IBKR Have been calling Interactive Brokers for two weeks and no answer. I have now closed my account due to terrible service but shows as “pending” and have received no confirmation. Stay away from this company!

  • PauliWalnut
    Pauli Walnuts (@PauliWalnut) reported

    Hey @IBKR when are you fixing your server side issues? Trading begins in less than 24 hours

  • WeedStocksFTW
    WeedStocks FTW (@WeedStocksFTW) reported

    @CymroTrader @IBKR So, no answer from #IBKR, but the problem is still there?

  • rakayadav88
    -------- (@rakayadav88) reported

    @IBKR I have been trying to reach out to you guys to help me unblock my account. Please assist.

  • KingEvie
    Evren (@KingEvie) reported

    @Caffeine_Rules3 @IBKR Pricing not working

  • gulyasm
    Mate Gulyas (@gulyasm) reported

    @IBKR @barronsonline This is an absolute joke. #1?! No customer support at all, web portal is a horrible experience with broken features and false information. Expect hours-long wait on the phone, weeks-long wait on messages.

  • touri56
    Popeye (@touri56) reported

    @IBKR You think I haven't already done that? Been a week, no response, just to get market data sorted!! @WebullGlobal please when are you allowing accounts for EU residents ? Ibkr has no competition in EU, hence this slow service.

  • leonarth
    leonardo (@leonarth) reported

    Did any of you ever experience $IBKR @IBKR change your buying power from $100k to $0 overnight on a Saturday? Then when you try to reach them support in English in unavailable and the Chat system is under maintenance. Is this a mistake or I am being liquidated on Monday?

  • gulyasm
    Mate Gulyas (@gulyasm) reported

    Avoid @IBKR. They don't allow me to withdraw your money from the cancelled account! It's a scam. Support does not answer (for days). Oh, and the account application was cancelled because I selected an account type from their own dropdown menu.

  • radhikasingh051
    Radhika Singh (@radhikasingh051) reported

    @IBKR Worst experience ever. After being in waiting line for 1 hr. On my 6th call. Collectively would have been in the waiting queue for 2.5 hrs. For a simple login issue. You don’t have a way to login through email

  • josephboyce
    Joe Boyce (@josephboyce) reported

    @IBKR @barronsonline Yup, same here! Thank god I never funded the account bc I’ve been locked out since opening with no access to support other than 3 hr phone hold time. Remember when Barron’s was relevant? Good times.

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