Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 1 |
| Cape Town, Western Cape | 1 |
| Banda Aceh, Aceh | 1 |
| East Orange, NJ | 1 |
| Williamsburg, VA | 1 |
| Noida, UP | 1 |
| Brest, Brittany | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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JT Gert (@the1Gert) reported@JosephW31117119 @senzu_capital @IBKR same issue
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alanxyz (@alanxyz129) reportedInteractive Brokers seems to have lost my deposit. They already had my bank details and names but the customer services insist on asking me to provide proof of transfer again, otherwise they won't look into it. Is it strange? @IBKR @IBKR_Europe
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Sourav Kolay (@ksrv_k) reported@IBKR @JoseTorresEcon @IBKR very bad experience! My profile access was restricted without any explanations. Contacted customer support multiple times without any response. Totally unethical practice by IBKR!
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Vrushabh Bhangod (@Vrushabh3211) reported@IBKR hi , I think there’s an error with the total calculations when underlyings are in different currencies like ILS or EUR. The final USD isn’t converting the daily P&L. Please fix this as soon as possible. Thanks !
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Christine Folch (@christinefolch) reported@IBKR Unresolvable problem: blue "log in" button won't work for error "You are logged in without Trading/Market Data permissions You are not connected to the brokerage system (You may be logged in on another platform). The displayed portfolio and market data are delayed."
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DMVentures (@D_M_Ventures) reported@SixSigmaCapital @IBKR I never had a problem with mine. It is a segregated account, so you can only wire to your own account. If you don’t include your username it takes longer to show on the platform tho
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Alex 👹 (@Alex_Steger_) reported@super509219312 @IBKR The first was a platform update. The did a beta update and TWS stopped communicating with outside documents. The solution was to switch to the stable platform, which I did. Problem solved. Annoying but no concerns
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Billhelm (@Whoandwhere47) reported@IBKR Is this the same IBKR whose clients constantly complain about them on Reddit lol?
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David Wayne (@WDoft) reported@IBKR Sorry for bringing the average down.
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Eight Seven (@kjeightyseven) reported@trading0000007 @Hydra_Thahmid @IBKR lol why don’t you focus on your trading insted of trying to bring someone down who is doing good.
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Arno (@arnoblits) reported@CharlesSchwab @IBKR I have gone through your standard support channels before, and the result is always a deflection of accountability back onto my local hardware. The issue is not my machine's optimization; it is the fundamental architectural bottleneck of your legacy Java-based platform.
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Cluseau Investments (@blondesnmoney) reportedEver since IBKR made the font slightly more green the market has gone to ****. @IBKR please fix this.
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Market Mommy (@dontbsalti) reported@trader2179 @IBKR @whop Or IBKR has to explain why there’s a mathematical error in the post that is now deleted.
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Boy Firdaus (@BoyFirdaus75) reported from Banda Aceh, Aceh@IBKR @boyfirdaus75, I Support GCV $315,159🇮🇩, but When will this Dream come true?
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Adam Voulstaker (@AdamVoulstaker) reported@IBKR genius To setup the two factor auth the QR code in the main terminal will be lost because you sign in on your phone f me whoever is in your IT team needs the sack