Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bogotá, Distrito Capital de Bogotá | 1 |
| Nuevo Laredo, TAM | 1 |
| Chamartín, Comunidad de Madrid | 1 |
| Barbate, Andalucía | 1 |
| Christchurch, Canterbury | 1 |
| Greater Noida, UP | 1 |
| Cypress, TX | 1 |
| Justiniano Posse, CD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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GIGACHAD
(@InspectionDeep) reported
@Dream_S14 @IBKR its a joke but.... i have not found anything better. i also get weird issues where my purchasing power should be say $1000 and i can only buy $900 worth of stock. weird issues constantly.
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Jameel
(@Jameelbrannon) reported
****** customer service @IBKR
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JorgeBull
(@JorgeBull3) reported
@AdlinLing @IBKR My broker is notoriously bad at never having shares available to short. So frustrating to see a great setup, then get shut down
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dbfx
(@dbfx10) reported
Any @IBKR #TWS pros who can help me? Is there a possibility to do conditional #options orders based on the stock price? And if so how? Like selling the option when #stock hits price target
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jeremy marlowe
(@jeremymarlowe) reported
@IBKR: Also, we’re not going to alert you there’s a problem. The money just won’t be there and you’ll have to figure it out for yourself.
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tiggertradersixtyniner
(@tigger80265330) reported
@IBKR Ahh yes, the layout library! Amazing! We didn't want a platform that could plot a chart with a study and not freeze when zooming out... or a platform that didn't have to be shut down at least once a day because it was terrible at memory management... nah... we wanted the library!
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Nikhil Nadipelli
(@nikhilnadipelli) reported
@StockNick1 @IBKR Hi! I was unable to buy AZFL on IBKR today. It says close only. Did you face the same issue by any chance?
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hollycowwwww
(@xiaohuguru) reported
@IBKR bullshit, I wait for 3months and still cant open an acount, pending for 3months!!!!!! worst broker ever.
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Aj
(@estimatesman) reported
@IBKR cannot believe why customer engagement and satisfaction is not a regulated protocol? multiple attempts to address this simple initiative, interactive Brokers... Obviously IMPOSSIBLE and NON EXISTENT
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Roaring20s
(@Dream_S14) reported
what’s the alternatives to interactive brokers, been unable to trade on my mobile the last two weeks and has cost me a lot of money? Sent many messages with no reply and phoned multiple times and service was pathetic @IBKR
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Roaring20s
(@Dream_S14) reported
@dan_hildebrandt @IBKR @trader_ferg I loved it until I needed issues resolved. Getting ping ponged from desk to desk over the phone for a couple of hours
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Wolandov
(@woland55555) reported
@hkuppy At least there is a chance of an audit, cause there is zero chance reaching any customer service at IB. The worst f*cking service. Cc: @ThomasPeterffy4 @IBKR
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leo Machete
(@leo_Machete) reported
@87AlwaysRed @IBKR Need help here. Know why I can't close a CFD position? Says I'm not allowed to short but I'm trying to close it
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Declan-G
(@declanG93) reported
Does anyone know why @IBKR have closed trading on @AZFLUS ?? Trying to add to my position and it’s saying I can only close my position. Anyone else having this issue l? $AZFL $IBKR #AZFL #IBKR
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ساري الحنيطي
(@sari126789) reported
@IBKR I have been trying to contact any one in customer service to follow up on a transferred amount to my account for over 3 months now! I sent dozens of emails without any reply! No one is replying! I transferred money and it's not showing! What do you suggest?
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