Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Toronto, ON | 1 |
| Phoenix, AZ | 1 |
| Nelson, England | 1 |
| Hyderabad, TG | 1 |
| Mesquita, RJ | 1 |
| Calgary, AB | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Shraey (@iamshraey_) reported@IBKR trying to open an account, but the only ID option shown for an Australian resident is driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?
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Ariel Lillie (@ariell_xyz) reported@IBKR options trading can be risky but brokers like interactive brokers help
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Brad Kibel (@KibelBrad) reported@IBKR Sell the stupid ****
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Piyush Parmar (@learner_air) reported@IBKR Worst service
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niu.niu (@Double_Niu) reported@ekapob @IBKR same here! this is sooo bad and can cause massive loss for users
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ndao poenya (@ndaopoenya_) reported@IBKR Hello IBKR Support Team, I'm from Indonesia and need your help accessing my IBKR account. I'm unable to set up Two-Factor Authentication (IBKR Mobile Authentication). When I try to log in, I can't complete the security verification process, so I'm locked out of my account.
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Saptarshi Das, CFA (@saptarshi_tweet) reported@IBKR @IBKR do you ever solve issues. Your customer service is -100 out of 10. You haven't been able to solve a critical problem for over 20 days now. Ticket #T877121. Are they sleeping on their beds. The issue has been escalated 4-5 times already. DO YOUR JOB!
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EliteTrading (@EliteGainzTrade) reported@TT_stocks_ Right on! Looking to switch from @IBKR to @WebullGlobal How are you finding the change. IBKR is terrible these days.
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GomathiNayagam (@GomesNayagam) reported@IBKR i day trade a lot, used IBKR desktop initially damn ******, so slow and refresh issue, no help, screen freeze at times, and then went back to traderworkstation, another major issue is PDT waive off kind of new feature IBKR taking long to implement.
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Panther-Analytics (@PantherAnalytic) reported@algoflows @IBKR No service on this plane either!!
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Mini Trades (@theminitrades) reported@IBKR can you please fix your systems? Gosh it's market open and not being able to login to manage our trades is costing us.
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Baron Von Garray (@BaronVonGarray) reported@IBKR placing surveys within the trading application that interfere, even for 5 seconds, with my ability to conduct business, is a sure fire way to royally piss off a customer. These surveys are out of control.
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TiltFolio (@TiltFolio) reported@JoachimMo1985 @IBKR I'm not sure about issues at IBKR specifically, but having worked for a few brokers, I can tell you that the tech department usually comes third or fourth in priority. These organizations are typically led by marketing, followed by corporate roles (risk management, strategy).
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🅰️LB🅰️ (@ALBACapMgmt) reported@blahajcapital @IBKR Im guessing they dont have enough onshore margin posted to cover their clients positions...there are no exchange problems....its bullshit
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Ross (@F1ashmanR) reported@Therichardralph @IBKR Do they have a cash isa you can easily transfer between? Same issue as you with trading 212, fees are high on the fx if scalp trading, Anything small cap is slow and generally poor execution price in comparison to my IG trading account
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