Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• Adaptive Market Neutral (@OptionsIntelli1) reported 3 minutes ago

  @IBKR Data down... platform is becoming very unreliable.. time to look elsewhere..

• gary van (@getgl) reported 6 minutes ago

  @IBKR Long time client, Having horrible experience. Trying to get help via phone. Over 1 hour and still waiting. It is becoming urgent as it involves our accounts migration. We have a problem and chat failed to help and need a better way to contact IB.

• ibis opes (@IbisOpes) reported 8 minutes ago

  @IBKR please fix your garbage platform that only loads 25% of the time

• Colleen Butts (@colleenbSF) reported 11 minutes ago

  @IBKR @ibkr I have been on hold for hours twice in past week, no one has ever picks up, nor does anyone return my messages? Does anyone still work there? I need real help with system issues and at this point I am going to have to move account unless someone contacts me ASAP.

• gary van (@getgl) reported 12 minutes ago

  @IBKR Quick followup to previous tweet. Finally got through by phone and problem solved. However, waiting for over an hour to get through was aggravating and not correct for a financial company. IB is great, but could be better in this area.

• john (@john79017824) reported 12 minutes ago

  @IBKR getting 500: internal server error since this morning. Is the website down ?

• Chengslate (@chengslator) reported 12 minutes ago

  @IBKR wtf are you guys doing?

• André Fouché (@andre_fouche1) reported 17 minutes ago

  @IBKR Is that why I am unable to connect to the server?

• Hello World (@HelloEarth2525) reported 23 minutes ago

  @IBKR It seems you need a server upgrade. You guys are testing my tolerance after over a decade of being your customer.

• Emma Maton (@Emsyphine) reported 26 minutes ago

  @IBKR delisting of chinese telecom stocks (specifically $CHA) has been revoked and yet I am still getting this error message when I try to buy pre-market, “Transactions in this instrument are limited to closing-only trades” - problem with IBKR or...?

• fake guru exposed 🆘️ (@scamexposures) reported 31 minutes ago

  @IBKR the worst customer service and response time goes to #interactivebrokers you only have to wait 18h for a response on live chat and phone calls even worst

• TRADER SUMMIT by EA (@TraderSummit) reported 32 minutes ago

  @IBKR your data feeds are down again! Second time in weeks and your support Centre is also shut down. No wonder people are moving their accounts elsewhere.

• James V (@jimmyv4) reported 33 minutes ago

  @IBKR not getting any quotes on app or via portal login??? Is system down AGAIN??????

• Hammerstone Markets (@HammerstoneMar3) reported 34 minutes ago

  @IBKR app down?

• yves groulx (@grouly47) reported 34 minutes ago

  @IBKR Translated. Don't just throw your money down the drain....give us a small portion of it before you do.

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