Interactive Brokers Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

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  LiliAna (@Terranatura4) reported 2 minutes ago

  @IBKR you are not answering phone calls login is imposible! No chat available with real answers . I need a live person for my boss

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  Paulo Santos (@ThinkFinance999) reported 2 minutes ago

  @the_white_tig3r @IBKR Typically, no. You might exceeding the number of KRW you need to buy, and if you're in Europe, new stupid regulation (for which Europe is famous) won't let you buy even 1 KRW in excess if you have any margin anywhere. Reduce how many KRW you're buying and try again.

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  L5 (@apexminibot) reported 3 minutes ago

  @aleabitoreddit @labubu_trader @IBKR I totally concur that #IBKR UI is trash, also the response time for navigating and waiting for things to load is just intolerable. Please upgrade the infra and spend some money to fix!

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  alanxyz (@alanxyz129) reported 5 minutes ago

  Interactive Brokers seems to have lost my deposit. They already had my bank details and names but the customer services insist on asking me to provide proof of transfer again, otherwise they won't look into it. Is it strange? @IBKR @IBKR_Europe

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  GardinerIslandCapital (@GardinerIsland) reported 8 minutes ago

  c'mon .@IBKR .... $ARLP went ex-*** on 60 cents today it closed at $25.55 yesterday and being at $25.10 today is green 15 cents , not red 45 cents Bloomberg also saying same error fix ya crappy systems

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  S Sanzhi Kobzhanov (@Sanji_vals) reported 10 minutes ago

  @IBKR amazing trade terminal and fundamentals explorer! loving IB TWS, but if you lose you phone, the only way to restore your access to your account is to call them via phone and verify. no other options. customer support chat is only available for someone who logged in but you can't do that if your phone is stolen. they could have verified clients via google meet or Skype, but no, you have to call directly.

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  Manjit Singh (@ManjitS_India) reported 11 minutes ago

  @IBKR Hi, your menu option IVR language accent is beyond understanding for Indian customer care number. Can you keep it Indian accent??

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  toti (@Aonnoa_) reported 15 minutes ago

  @IBKR You must have Push notification enabled on your Phone to confirm your withdrawal request within the app. Otherwise please login to Client Portal and confirm your Withdrawal request. ?

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  ATIER (@AtierOfficial) reported 15 minutes ago

  @IBKR @JoseTorresEcon Been waiting a whole month for your Transfer team to reach out to my current broker so they can transfer all of my positions to IBKR. How is this normal? The most rubbish customer service I have ever seen. If you dont help me asap I’m going to cancel my transfer request.

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  abxx (@abdullah_717) reported 16 minutes ago

  @IBKR why it’s impossible to get help from IBkr It tries to keep taking me to The FAQ questions Brother if I really wanted that I would used some AI to know

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  Kuro Katball 🐈‍⬛ (@KuroKatball) reported 17 minutes ago

  @IBKR How do I get a human tech support person on the line? I specifically wanted help with an issue because the iBot information is not helping at all, but all I get from support is more copy paste AI answers and they keep closing my ticket without even reading my question.

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  Cashflow King (@cashflow_king94) reported 18 minutes ago

  Just over a year since I switched to @IBKR and went all in on growth stocks... Portfolio is ahead of the S&P 500 by $23,273. That's 11.72% outperformance. Ahead of the NASDAQ 100 by $9,283. 4.37% outperformance. Beating both major indices with 9 stocks and a system. A year ago people told me I was mad... Too concentrated, too risky - Should just buy an index fund and forget about it. Well the index fund would have made me $23k less. That's a car, That's a holiday, That's months of deposits into the portfolio. I'm doing it with fewer stocks, less complexity, Less stress. Quality companies the world can't function without... I'm not Against Index funds but most people think single stocks are risky.... Mixture of both would work well for majority of people in my opinion. Sometimes the "risky" approach is actually the smart one. How's your portfolio doing??

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  Jatin Jani (@Jatin_S_Jani) reported 18 minutes ago

  @IBKR I sent funds from my bank before 8 days but I still don’t see them in my account. Please help. It’s been so many days.

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  Chukwuebuka🇳🇬 (@ChukwuRN) reported 20 minutes ago

  You can't even open an account with @IBKR because I am a Nigerian. One of the worst feelings I have ever felt this evening. I have no idea why this happened but it is bad. They need to change this policy about Nigeria.

• 
  INTER (@Night34Blue) reported 23 minutes ago

  @IBKR Hello, I am trying to enable Options Trading Level 2 on my IBKR account in order to trade simple long calls and long puts on SPY. However, my request was rejected with the message saying that my financial profile does not meet the eligibility requirements. I would like to understand specifically what is causing the rejection and what exact requirements I need to update or meet in order to qualify for Options Level 2 trading permissions. Could you please review my account and advise me on the necessary steps to resolve this issue? Thank you.