Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cypress, TX | 1 |
| Justiniano Posse, CD | 1 |
| Hamilton, ON | 1 |
| Kidderminster, England | 1 |
| Rukeria, Kiambu | 1 |
| Jerez de García Salinas, ZAC | 1 |
| West Kelowna, BC | 1 |
| Singapore, Central Singapore Community Development Council | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Mohsin Mirza
(@MohsinSMerza) reported
@IBKR iPhone app is so bad every week doesn’t give information about news and extra when you go to individual stock. That’s rediculious.
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Alexey Belorusov
(@AlexeyBelorusov) reported
@IBKR i can not login into tws
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hotstaff
(@aHotstaff) reported
@puppyeh1 @IBKR Terrible mate, am new to investing and sometimes it is not easy to see the fees all hidden and found it complicated.
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23 Global Capital
(@23_Global) reported
@TidefallCapital @IBKR I think it’s a completely valid point you make and a simple solution
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Thomas Yarbrough
(@tmyrbrgh) reported
@puppyeh1 @IBKR that is pretty bad but it's the best way for retail like me to trade around the world right?
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It's Different this Time
(@OdiousDebt) reported
@IBKR If you want to buy Bitcoin, don't buy a stupid ETF. It is way easier to own real Bitcoin on a $70 private wallet. With this you hold custody, not a paper claim to Bitcoin which is usually cash-settled (eg gold price suppression!). We should be way beyond this by now after 2008!
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Jason Roller
(@MrBigPicture) reported
@IBKR So I can learn to use a platform that is useless? To clarify - your new version of TWS is absolute trash and DOES NOT WORK / freezes constantly / has cost me 10s of thousands of dollars in losses. Fix the software…
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GoGreenTrader
(@GoGreenTrader1) reported
@IBKR First of all remove your trade restrictions for the many OTC tickers which are even pink current. What good is the SEC rule that helps to filter and narrow down OTC tickers if you going to filter more after the SEC deadline!
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CustomCoder
(@customwww) reported
@IBKR I don't need it now with Biden's new 87k IRS agents.. I'm sure they will let us all know where the problems are..
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Mohsin Mirza
(@MohsinSMerza) reported
@IBKR iPhone may bike app is so bad every week doesn’t give information about news and extra when you go to individual stock. That’s rediculious.
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Branche37
(@Branche37) reported
@IBKR How long are you going to fix endless chart issues with bits of string? When do you plan to redesign all this disastrous charts system?
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
@BharathQuant @IBKR Yeah, this guy from Bharat or wherever is trying to help me, I feel bad for him, I want to scream 'YOU'RE COSTING ME THOUSANDS OF DOLLARS A MINUTE!' but he has no clue what's up
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Alex
(@NateValuetw) reported
@puppyeh1 @IC354 @IBKR Which brokers would you recommend outside of the US? I would like to diversify a bit from IBKR but the other cheaper broker that I know of -degiro- is simply not nearly as good as IBKR. But yeah IBKRs customer service sucks,I would gladly pay a monthly fee for a decent service
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
@leerawrs @IBKR they stil haven't activated Pro, I think customer support disabled it after my call (after telling me to cancel it, and me saying I didn't want to)... but yeah good margin rates, stock loan, and interest on idle cash is nice i guess, partial shares and foreign markets etc
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Duvdevan 🍒
(@Duvdevan20) reported
@IBKR I good day. I created an account at IB and i want to continue uploading the files that you requested me and now it figures: "your account has been deleted". Please help me, nobody answers my emails.
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