Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sant Cugat del Vallès, Catalunya 1
Zaragoza, Aragon 1
Central, Central and Western District 1
Olongapo, Central Luzon 1
Santiago, Región Metropolitana 1
Jakarta, Daerah Khusus Ibukota Jakarta 1
Naples, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • LewisL_1 Lewis_L (@LewisL_1) reported

    @ProfitsTaken @HeidiTrades @IBKR Switched to TOS couple of months ago after using Fidelity for years. I see crazy fills (bad) on TOS in comparison to what I used to get

  • BadBoyOfEnergy1 Slayer Trades (@BadBoyOfEnergy1) reported

    So I'm watching my live news feed in @IBKR and every other story is another price target reduction on a variety of stocks by @MorganStanley Every single headline are reductions. I think we are headed for some pain ahead. Maybe tomorrow's GDP print will be the avalanche down

  • ekapobkul Ekapob (@ekapobkul) reported

    @EmmetPeppers @IBKR Do you think we will have a k-shape recovery once it's clear we are in a recession? I think the market likes certainty (both good or bad) and looks forward.

  • ___monty monty (@___monty) reported

    @IBKR Is your service having issues? Can't login with connection error.

  • davidhagmann David Hagmann (@davidhagmann) reported

    Curious if anyone had an issue with @IBKR's sign-up incentives. Supposed to receive $1k in shares and just never did. Their customer service is awful: no record of the signup incentive, and they will not adjust manually. Huh? Would expect more from a reputable platform #IBKR

  • TheOptionsDuck The Duck $MULN 🔑⚜️🏅🥇🏆🌟👑⭐️ Gold Gang (@TheOptionsDuck) reported

    @RedHotTrade @IBKR I’m down

  • ProfitsTaken Peter Tarr (@ProfitsTaken) reported

    @HeidiTrades @IBKR You still want to check options and ensure you're real time with 0 delay but that has nothing to do with what you described. You described an execution miss. Common issue for ToS (TD) users.

  • SVS_Subbaraju Subbaraju Sagiraju (@SVS_Subbaraju) reported

    @Rayner_Teo @IBKR Very unfortunate & pathetic (to hear that @IBKR is so lethargic that critical issues like these are not resolved for months together, esp, for a renowned & ace trader/investor like Rayner) What's wrong with you guys! 😢

  • RememberToWater Tom (@RememberToWater) reported

    Over 2 months and @IBKR still can’t figure out how to process a simple form so I can actually use my account again! Starting to think I made a huge mistake - customer service is pathetic too :(

  • bountyShorty Npzm (@bountyShorty) reported

    @IBKR Have you deleted my account and taken the money that was on it??? Your portal login says "application cancelled" and your retrieve ID procedure says "no match". Have you just taken my money???????

  • RiseXBT Rise🍉 (@RiseXBT) reported

    @IBKR took around 18 hours from sign up to funding and first trade, not bad either

  • TomasForgac Tomas Forgac (@TomasForgac) reported

    for market order, the error message offers you to place limit order - me: no, the error message doesn't say anything like that as you should see from the screenshot, and when I try to convert 60% of the balance it does the same thing Why are you employing simpletons @IBKR ?

  • _Preetesh Preetesh (@_Preetesh) reported

    @IBKR Can somebody from Head office call and attend the query. It’s been 7 days interactive India team is not paying attention to resolve the issues and we have serious impact on our business due to problems at your end. DM me for more details.

  • KTube86504880 KTube (@KTube86504880) reported

    @Rayner_Teo @IBKR Did IBKR fix your issues yet?

  • FlowAnalyst FlowAnalyst (@FlowAnalyst) reported

    @IBKR Hi, do you provide Advances/Declines index similar to TRIN-NYSE? Seems customer service isn't sure based on online threads.

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