Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Naples, FL | 1 |
| Erandio, Euskal Autonomia Erkidegoa | 1 |
| Chicago, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Reecha Raj
(@ReechaRaj) reported
@IBKR I have been trying and have not been able to withdraw funds from my IBKR account! Customer service is unresponsive and iBot unhelpful. Please help me arrange for the urgent return of my funds!
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martinmarinac15
(@martinmarinac19) reported
@IBKR I can’t access my account, no customer service is working, I need immediately assistance
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Logan Roy
(@Ilikeitlike777) reported
@IBKR You definitely need to give your clients better customer service; the 1 hour waits are ridiculous. Additionally, the lack of timely response to written messages is getting totally unacceptable. Other than customer service IBKR is pretty good.🤬
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martinmarinac15
(@martinmarinac19) reported
@IBKR I can’t access my account, no customer service is working, I need immediately assistance
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K.
(@theksfactor) reported
Unable to place pre market order for $ABML anyone else facing the this issue? @IBKR
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Claire
(@Claire01474587) reported
@IBKR need help creating an account! Who do we email/call?
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J
(@JWTrader013) reported
@anishsikri @ValentinoDilor5 @IBKR IBKR is a double edged sword, their automation, execution, reporting and integrations are top notch. Their customer support and wait times are the worst.
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Lonlay
(@Lonlay6) reported
@IBKR Is there an e-mail for customer service?
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Abdullah
(@alshehab7) reported
@IBKR @Benzinga I can’t access my account and i waited 30 mins for the customer service to answer and no one answered!!!!!
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American Options
(@WeeklyOptions_1) reported
@IBKR Dear Interactive Brokers ****** Morons, "IMPORTANT SERVICE BULLETIN Due to market volatility, we are experiencing a significant increase in MessageCenter inquiries" How can u have the same message for a year?? You fckn liars. The real answer is u refuse to hire help $VIX
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Zehaivlestim
(@zehaivlestim) reported
@IBKR @Benzinga Poor service Poor service Poor service Only snswer mechine
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Logan Roy
(@Ilikeitlike777) reported
@IBKR Is there anyway to get your customer service to respond to a customer. Incredibly long wait times and no response to written messages either. HELP!
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srsbizness
(@srsbizness1) reported
@IBKR you keep bugging me to fund my account but are ignoring my customer service request that I need answered first
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martinmarinac15
(@martinmarinac19) reported
@IBKR I can’t access my account, no customer service is working, I need immediately assistance
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Reecha Raj
(@ReechaRaj) reported
@IBKR I have been trying and have not been able to withdraw funds from my IBKR account! Customer service is unresponsive and iBot unhelpful. Please help me arrange for the urgent return of my funds!
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