Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Olongapo, Central Luzon | 1 |
| Santiago, Región Metropolitana | 1 |
| Jakarta, Daerah Khusus Ibukota Jakarta | 1 |
| Naples, FL | 1 |
| Erandio, Euskal Autonomia Erkidegoa | 1 |
| Chicago, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Jay
(@Chartwizz) reported
@IBKR dont use these ******* clowns.... never had this many problems with a broker this place is a ******* joke
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Florin Marian
(@FMTrade4Life) reported
@IBKR your customer suport sucks, do something about that! Since you move from UK to Hungary, many futures regarding fundamental analisys were gone. You should offer more importance to your clients!
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jeremy
(@stockhomie111) reported
@IBKR I am locked out of my account and your customer service in Canada is not picking up the phone. Been on hold for 2 hours. PLEASE LET ME ACCESS MY OWN ACCOUNT AND PICK UP THE GOD DAMN CARD PHONE
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Ray_1950 🇮🇪🇪🇺
(@Ray_1950) reported
@IBKR your app is telling me I don’t have the required trading permissions to trade BATS LSE but I have traded other equities without issue so I don’t know what permissions are required. All the help/support options lead to dead ends. Can you tell me how to resolve please?
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updown1234
(@updown12341) reported
gosh @IBKR again messed up taxes. Every year for last few years tax docs messed up & always some updates w/ bug fixes few days later after I already downloaded. This year not even updates just straight up mess with no corrections.
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Baljeet Sandhu
(@Baljeet_sandhu5) reported
@IBKR I can't trade using your platform right now and I have to 10x more commission on other platforms.Sorry to say but your customer service needs to be better, they don't have answer. "Start the application if it goes through you can trade" reply i got. why did I call you then?
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Sandra Taylor
(@Sandratylor3) reported
@StanOrzechowski @IBKR If your account got restricted I will advise you to contact @davehack21 they can help you fix your account back or you contact via whatsapp +13172966488
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Jadove
(@tboneraree) reported
@IBKR your client support is the worst ever . i just funded my account and im taking my money back.. in less than a week . horrible customer service
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jeremy
(@stockhomie111) reported
@IBKR I am locked out of my account and your customer service in Canada is not picking up the phone. Been on hold for 2 hours. PLEASE LET ME ACCESS MY OWN ACCOUNT AND PICK UP THE GOD DAMN CARD PHONE
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Smpltrdr
(@Smpltrdr) reported
@IBKR my email has been sent by direct message to have a rep contact me regarding this issue..thank you
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cryptoman
(@crypto29140588) reported
@yves93400203 @IBKR The worst platform...we need windows apps.
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Seba De la Peña
(@Seba_DLP) reported
@SEC_Enforcement @FINRA Hello. I have some money hostaged by @IBKR there's no support from them and they don't answer any contacts that I've made. What can I do to withdraw my money? Where can I complain? Thanks
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Benjamin Flesch 💻
(@BenjaminFlesch) reported
@IBKR Guys are you about to go bankrupt like robinhood or why is the onboarding process so slow? You took my deposit but take 3 weeks for KYC review?!
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Plant
(@plantmath1) reported
$CLPT down 5%. Likely due to being moved to 100% margin requirement on @IBKR due to recent volatility. Be careful everyone, dangerous to trade small caps on margin.
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shashank kaul
(@shanekaul) reported
@IBKR what's going on with your portal. Been under scheduled maintenance since this morning. And the schedule keeps extending!! Any idea when this will be fixed?
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