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Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Amiens, Hauts-de-France 1
Toronto, ON 1
Phoenix, AZ 1
Nelson, England 1
Hyderabad, TG 1
Mesquita, RJ 1
Calgary, AB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • morphieCNFT
    morphie (@morphieCNFT) reported

    @IBKR It took them 3 weeks to send help good job

  • Inves2grow
    Lex◇Investor (@Inves2grow) reported

    @_charles289 @IBKR no problems.

  • TH0MA51U5
    Thomasius (@TH0MA51U5) reported

    @IBKR Your support is TRASH! I already sent about 5 requests weeks, some month ago. Still no answer. I dont think I will ever get one. And there is no other way to resolve my issues with IBKR. So there is no solution for my problems, while IBKR stock is skyrocketing. Shame on you!

  • suleimanov50905
    Said Suleimanov (@suleimanov50905) reported

    @monad @IBKR Monad has so much bullish news, and I don't care about the price. I don't understand why. Mon is falling in price again. What's the problem, dear Monad, why so! Can't you raise the price of Mon

  • sofi3727_m
    Sophie 🌙 (@sofi3727_m) reported

    @mm_options @IBKR Server-side outage, not your fault. Did you check the IBKR status page or try a different device?

  • b_contrary
    Roman Lightman (@b_contrary) reported

    @IBKR Idiot deserves a good beating for being so stupid. Anyone foolish enough to leave a country that everyone else is risking their lives to get into that country gets what they deserve.

  • jjeebhoy
    J.J. Jejeebhoy (@jjeebhoy) reported

    Obscene for @IBKR to go down in the middle of a trading day

  • Therichardralph
    Richard • Investing & FI (@Therichardralph) reported

    @financewithjoe @IBKR Possibly on low value the Fx fees being higher Vs trade cost might not be so much of an issue.

  • Double_Niu
    niu.niu (@Double_Niu) reported

    @ekapob @IBKR same here! this is sooo bad and can cause massive loss for users

  • gach51565
    HammurabiHarmless (@gach51565) reported

    @IBKR Hope you are not in companion with Interactive invest who are the worst scammers on earth.

  • WandaCase9l
    Wanda Case (@WandaCase9l) reported

    @IBKR A platform upgrade is only meaningful if order routing, outage history, and total trading costs improve alongside the interface.

  • Olua_AO
    MilkyWay (@Olua_AO) reported

    @D3GSolutions @IBKR I hate their UX, terrible for trades

  • FykePeony
    Fyke Peony (@FykePeony) reported

    @IBKR Hey IBKR, you have changed the log in system to authentification based on SMS code. There are multiple ways to log in but EVERY ONE requires SMS. To get log in help also, you need SMS. What if the SMS number in your system is wrong AS IN MY CASE? I can't change it bc 1/2

  • mw_invests444
    MW (@mw_invests444) reported

    @Therichardralph @IBKR The interface isn't great not unlike IBKR but you seem ok with it. Decent control as you have with IBKR, selling lots, in app charts. Execution is good. Fx is currently 0.49% so that is a drawback and too high for me. There is a dumbed down app for basic use.

  • jpemberthy
    jpemberthy (@jpemberthy) reported

    @NickSchmidt Don't know about shitcoins. But for securities, there’s no comparison between HOOD and @IBKR on execution quality. I moved everything to IBKR a few years ago and never looked back.

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