Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Erandio, Euskal Autonomia Erkidegoa | 1 |
| Chicago, IL | 1 |
| London, England | 1 |
| Stockton, MO | 1 |
| Fort Wayne, IN | 1 |
| Xirivella, Comunitat Valenciana | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Vilnius, Vilniaus apskritis | 1 |
| Burgos, Castilla y León | 1 |
| Neuilly-sur-Seine, Île-de-France | 1 |
| Zagreb, Grad Zagreb | 1 |
| Donostia / San Sebastián, Euskal Autonomia Erkidegoa | 1 |
| Langoat, Bretagne | 1 |
| Barcelona, Catalunya | 1 |
| Pasadena, CA | 1 |
| Seattle, WA | 1 |
| Pretoria, Gauteng | 1 |
| Eastover, SC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Kirstine Reynolds
(@keyray) reported
@IBKR On hold for 1 hour and 41 minutes, only to be hung up on. I get an error when I try to send an email. I can't log into my account, and after multiple attempts over multiple days, I can't get ahold of anyone!
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Richard
(@Richyinthe6) reported
@IBKR Why can't I buy RBLX ??? Worst brokerage out there. Pathetic
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Richard
(@Richyinthe6) reported
@IBKR I am not paying for your manipulative brokerage fees. You did this to me with AMC in January and now with RBLX. I would like to speak to someone. I am not paying for these awful services.
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KNOWNOFOMO
(@knownofomo) reported
@IBKR I waited on the phone for 1 hour ffs and no help your service is ****
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Tarek
(@ttx_880) reported
@IBKR @ShardiB2 Worst broker ever. Not letting people trade RBLX is amateur. Also never compensated customers for their multi-hour blackout in November. Stay away
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ناصر بن خالد المسحل⚜️
(@ALMishal_Naser) reported
@IBKR hello there, I have submitted my registration request but unfortunately I lost my username and password. I need your help to rest.
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Sara Binns
(@SaraDeveloper) reported
@IBKR every other brokerage has access to #roblox but you? Wow you guys are the absolute worst I'd rather have etrade at this point #interactivebrokers #interactivebrokerssucks
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Wan Abdul Rahman
(@WanAbdu77477247) reported
@IBKR I need help with my account. Your customer service are not answering any calls! I need to speak to your company regarding my account as I can't access my account!
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Eddy
(@EdZeg) reported
@IBKR it's 2pm and RBLX is still not available on your platform... Even @wealthsimple has it up now! You are supposed to be better than this! Terrible...
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Sumit Jain
(@sumeetgjain) reported
@IBKR can you please check ur support mail box ? No one is replying since last 15 days.. if you want I can inbox you my account number
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Doron Greenberg
(@DoronGreenberg) reported
@IBKR worst service of all brokerage firms! transferred two securities to IBKR over two weeks ago, and until now no one seems to know where they are... even after several inquiries and hours (!!) on the phone, total incompetence #FINRA
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Al
(@Kefalos_am) reported
@IBKR @stefan_arrr Why is the website not working now, can’t access my account?
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PepsiMars
(@MarsPepsi) reported
@Henrik_MM @degiroeu @IBKR ... where you won't be able to sell. And like me it may cause loss of more than $100k. Also keep in mind if you sell and take the money back to your bank account, that may take a while too. It took me more than a month and a formal complaint to get some cash out of my account.
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Auri
(@sylphauri) reported
**** @IBKR Interactive Brokers, I want my Roblox
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Jay
(@Chartwizz) reported
@IBKR you guys literally have the worst customer service I have seen, I have been waiting days for my options application to be reviewed. This is ridiculous, I have never encountered a broker that has taken this long on something like this.
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