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Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nelson, England 1
Hyderabad, TG 1
Mesquita, RJ 1
Calgary, AB 1
Málaga, Andalusia 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR @JoseTorresEcon And your customer service is even worse than your software. If you are not already using IB stay away from them they suck.

  • CJ02023589
    Javi Cg (@CJ02023589) reported

    @IBKR "‘Not urgency" must be your customer service mantra. It takes months just to handle a simple complaint.

  • joe365ppm
    Joe Wyer (@joe365ppm) reported

    @IBKR Really need to work on the UI and also if the website is going to be so complicated you need to make accessing live support much less difficult

  • DavidSilvaSmith
    David Silva Smith (@DavidSilvaSmith) reported

    Ugh, calling @IBKR for the 13th time in 10 business days to try and resolve what I believe to be a simple issue 😡

  • jjeebhoy
    J.J. Jejeebhoy (@jjeebhoy) reported

    Obscene for @IBKR to go down in the middle of a trading day

  • HappyHkL1
    HappyHKL (@HappyHkL1) reported

    @IBKR It’s been half an hour and the system is STILL down! Everyone on X/social media is furious right now. Users are taking huge losses because of your outage—how are you going to compensate us for this? Fix this NOW! 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

  • Yishai__Cohen
    Yishai Cohen (@Yishai__Cohen) reported

    After @DoorDash, @RobinhoodApp is now launching an MCP server to work with agents directly. The fact that they're opening to agents is the tell that the UX/UI moat these consumer platforms built is already eroding, and in a few years it won't be worth much. DoorDash is better positioned than Robinhood thanks to its physical delivery infrastructure. If @IBKR or other cheaper brokers open agent access, Robinhood is in real trouble (execution is a commodity the moment the agent is the user).

  • Ramblin_Rebel13
    Long & Right (@Ramblin_Rebel13) reported

    I have an open position but @IBKR has kindly told me to f off at least twice now with no ETA on a fix. Their traders can't even close my position. Why is this ok? @CFTC

  • ivrespecter
    Zhu Su (Positive Doom Baller) (@ivrespecter) reported

    @vijucat @IBKR Absolute garbage platform. (Service too.) I've given up. Use all 3rd party tools. Data, metrics, reporting. Even the API is meh. @IBKR is a awful. Actively looking for alternatives. I simply cannot believe their stock price. If investors knew how ****** they are...my god.

  • CCrypto1001
    Jesus (@CCrypto1001) reported

    @Dilpree28887118 @IBKR A lot of distress and frustration. There's absolutely no reason for them to block my access to my accounts. It's unethical. The affected customers. They must be sued, and an ALERT must be issued to customers to avoid the BAD SERVICE and disrespect of this trap called ibkr.

  • D3GSolutions
    Brandon (@D3GSolutions) reported

    On @IBKR buy an options contract nothing wild just a put on a 100 lot of ZS. Contract was trading at .01 for the bid and .27 for the ask. I put the midway .14 literally smack in the middle. Contract instantly fills. For .21 lol like wtf man.

  • HappyHkL1
    HappyHKL (@HappyHkL1) reported

    @IBKR The system is completely down and we can't trade! The downtime is causing real financial losses. How will IBKR compensate affected users for this outage? Please address this immediately! 🤬😤😤😤😤😤

  • jpemberthy
    jpemberthy (@jpemberthy) reported

    @alexkingsays @AskRobinhood Rey. Same experience. I eventually moved everything to @IBKR and haven’t looked back. Brokerage for adults, and actual customer support when you need it.

  • mtaaafm
    M T (@mtaaafm) reported

    @IBKR your making life very hard for internationals to start a 1k till 100k challenge.. been trying to get in contact with someone to help for over a month now, and no response. I funded the account and placed every requirement. And still facing this problem.

  • crexsol
    99.⨀ (@crexsol) reported

    @monad @IBKR wtf is ibkr seems huge welldone team

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