Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• DismalDeFi (@DismalDefi) reported 38 seconds ago

  @IBKR I have called IB’s customer support 6 times today. Has anyone ever spoken to a human at Interactive Brokers?

• Sir Ambrabat (@sir_traderx) reported 2 minutes ago

  @IBKR I still remember my account username and password, but the problem is the 2 authentications that prevent me from operating my account.

• Enemigo (@temujchaga) reported 3 minutes ago

  @IBKR IBKR needs to improve their client focus. Impossible to reach customer service on phone. And one can have millions in the IBKR brokerage account and no RM will ever be assigned to you.

• B (@Bdourn7) reported 8 minutes ago

  @IBKR Please solve my problem with private messages. Bad customer service.

• Xi Jinping (parody) (@Amed894515) reported 9 minutes ago

  @TwNg198 @Tech_Investor20 @IBKR Hims bought moore There is no problem.

• Theo (@Theo_OOTRR) reported 10 minutes ago

  @HumbleDividends @IBKR Damn after all this time and all these tickets the dividend finally showed up and I still have no explanation from customer service.

• Sir Ambrabat (@sir_traderx) reported 11 minutes ago

  Dear Interactive Brokers Support @IBKR I am currently unable to log in to my Interactive Brokers account due to an issue with the Two-Factor Authentication (2FA) process.

• JA&B (@belikejustin) reported 12 minutes ago

  @Tech_Investor20 @IBKR we are still missing another double digit down in the coming month. high 30s coming.

• DismalDeFi (@DismalDefi) reported 14 minutes ago

  @IBKR The IRS and DMV both have better customer service than Interactive Brokers.

• Gregor Ivanovic (@GregorIvan52055) reported 16 minutes ago

  @Tech_Investor20 @IBKR Once all the fear has been priced in, and this is about bad as it’s gets, HIMS has a massive runaway upwards for shorts to finally capitulate and get squeezed. It might take months.

• Ernie Wise's Wig (@erniewiseswig) reported 17 minutes ago

  @IBKR Is desktop down at the moment? I'm not getting any charts.

• Theo (@Theo_OOTRR) reported 18 minutes ago

  Well the bad luck with brokers continues. This time @IBKR doesnt pay me my due dividend. 24h have passed, multiple tickets later and no answer. @IBKR is this standard practice with your customer service?

• DismalDeFi (@DismalDefi) reported 19 minutes ago

  @IBKR Up to 121 minutes on hold. This is the 5th call I made today. Total hold time today now exceeds 3 hours. Why bother to have “support”?

• waiting for U (@DroidHustlerOG) reported 22 minutes ago

  @IBKR can you fix it so that the trades tab works again, I use it to reopen contracts I've sold quickly but the past week or hasn't worked or very brief when it decides to. I'll have to switch brokers if this is not resolved

• Erasto Maradey (@MaradeyErasto) reported 23 minutes ago

  @VolumeLeaders @Tech_Investor20 @IBKR Selling for 55-70$ and buying back at around 33-35 doesn’t seem to be a bad trade

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