Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
Check Current Status
Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Erandio, Euskal Autonomia Erkidegoa | 1 |
| Chicago, IL | 1 |
| London, England | 1 |
| Stockton, MO | 1 |
| Fort Wayne, IN | 1 |
| Xirivella, Comunitat Valenciana | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Vilnius, Vilniaus apskritis | 1 |
| Burgos, Castilla y León | 1 |
| Neuilly-sur-Seine, Île-de-France | 1 |
| Zagreb, Grad Zagreb | 1 |
| Donostia / San Sebastián, Euskal Autonomia Erkidegoa | 1 |
| Langoat, Bretagne | 1 |
| Barcelona, Catalunya | 1 |
| Pasadena, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
-
shrithikvardhan
(@shrithikvardha3) reported
@IBKR Your services have been terrible. I cannot access my account as my password needs to be reset. I cannot trade or do anything. Customer service is terrible and no one answers the call for hours
-
GlobalFx
(@FXBackDesk) reported
@Cubby_Blu @IBKR @RobinhoodApp Over-leveraged entities in a Fed induced bubble dangerously close to meltdown due to a squeeze in.......GameStop? That’s all it takes? Sounds like bullshit just to cover their intervention. 15B takes down a 30T market? Unlikely.
-
Our World is Beauty
(@ourworldbeauty) reported
@IBKR how to solve ”We could not connect to the trading/market data system" problem? Can't get into my account!
-
AataMajhiSatkli
(@AataMajhiSatkli) reported
@SubhadipNandy @tradingview Dada you probably have heard of @IBKR . There you can do anything you can imagine using their APO service.
-
Donny Huffnagle, Esq.
(@brick295) reported
@swanf4u @IBKR I agree, which is why the SEC suing @Ripple is stupid. Their technology could solve this tomorrow
-
🇸🇦 Flan_Ben
(@Flan_Ben_) reported
@IBKR $tsla #usmarket $amzn you guys have a very bad communication choices for customers! I am new and I regret it already ! such a bad idea!
-
Esteban Pavese
(@epaveseDC) reported
@DanielWiener_ @IBKR Hmmm. no , that's another issue (and doesn't even work like you describe). When your shares are lent out, you don't have much control over when they are given back. Unless your shares are actually in your name and not in street name (which is very very rare for a retail investor)
-
Oh! TobeIndian
(@TheSouthSeaCo) reported
@IBKR Crypto data is not working pls fix
-
Esteban Pavese
(@epaveseDC) reported
@DanielWiener_ @IBKR The problem he's describing is how to deliver the shares to the new longs (buyers or call options exercisers). He has a point. But the solution is not to stop the buying, but margin call the sellers
-
p k
(@setiriver) reported
@IBKR IBKR hates SPACS, they won’t give you any margin on them. And they mess up the symbol change on the merger freezing you out of trading. I have a significant account and will be moving it elsewhere. You guys are terrible!!!!!!
-
Kiril Nikolov
(@KryptoKiril) reported
@IBKR - I am having the worst experience from a support team, ever. Cannot connect via email and chat, waited 3 times for 45 minutes listening to classic music without being able to connect. Yes, your support team.
-
p k
(@setiriver) reported
@MecaChrome51 @IBKR IBKR hates SPACS, they won’t give you any margin on them. And they mess up the symbol change on the merger freezing you out of trading. No concern for the customer, only themselves. Even Tommy Boy said so!
-
CatnamedMittens
(@KatnamedMittens) reported
@IBKR Imagine missing the issue entirely.
-
Daniel Wiener
(@DanielWiener_) reported
@epaveseDC @IBKR What do you mean of course you have control when they are given back, its called selling, when a long sells his shares the brokers is forced to recover the shares to enable the customer to sell.
-
Tanmay
(@nonpareilgem) reported
@IBKR your servers are resetting for the last 30 mins rendering all form of system access unsuccessful. The customer support has no ETA on they'll be back. Why do server resets during market hours? I'm unable to view or manage my positions. Pathetic customer experience.
Check Current Status