Interactive Brokers Outage Map

Community Discussion

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Geodes R Rocks (@GeodesRock49) reported 1 minute ago

  @IBKR @bclund Login to IBK - nothing but problems when using Portal for the Lap Top. Requires ID, Password, then an SMS Code (which always worked_ but now takes you to a page that requires scanning a QR Code on your phone using the phone APP. Nothing but HELL. Missed trades, timed put while trying to update information, and on and on. Tried talking to HELP but could not even understand the individual claiming to speak English (no offence to the person). If you cannot communicate, then what is the purpose of HELP? So now logging in through PORTAL requires both the lap top and a cell phone APP to use the lap top. RE: Response from IBCS at 24-Jul-2025 Dear Mr. ______, This is a follow up to our conversation from earlier today. Your request has been approved and your account can continue to use SMS text as the two factor authentication method. Please let me know if you have any additional questions. Kind regards, Michael M IBKR Client Services ****The result was it never worked, still doesn't, and have to use TWO pieces of hardware and two different software. Once I get to sell out of the shares I have through IBK I am gone!!

• 
  FrontRowBrian™ 🇺🇸 ₿ (@FrontRowBrian) reported 3 minutes ago

  @Cernovich and if you're going to borrow against your securites, use the right broker. @IBKR has *half* the rates of some higher profile brokerages and most equites require only 25% margin maintenance. Same equity on ETRADE or the like is 50% or even 100%.

• 
  Someone (@PlatoCosmos) reported 3 minutes ago

  @IBKR I am getting beyond fedup of not being able to login into the mobile app, despite repeated attempts. Whats going on??

• 
  Volatility (@EdwardAmar46469) reported 9 minutes ago

  @IBKR IBKR sucks horrible desktop and worse mobile app! Cluttered god awful! Switch to $HOOD!

• 
  EpiK (@0xTheGreatApe) reported 9 minutes ago

  ngl @IBKR is probably the worst financial app I’ve used in my life UX is cancer

• 
  BullDriven (@BullDriven) reported 13 minutes ago

  @IBKR Followed up with web ticket several times. Slow response and unable to to say when ibkr will announce info pertaining to pdt rule change. Disappointing as all other major brokers have announced and majority are ready day 1 on June 4th. Will be looking at others options if no news

• 
  Vj (@VJ_303) reported 14 minutes ago

  @IBKR No communication channel work...you can try your self as outsider...you will not able to reach your own customer care..... check and call Qatar contact number on ur website, try chat you will receive nothing???

• 
  Urban Miner (@JakeUrban82) reported 15 minutes ago

  @ChizaramNelo Yeah support is subpar @IBKR They will help but not the level of WealthSimple.

• 
  Smart Investor (@ranking_smart) reported 16 minutes ago

  @IBKR Can someone in your team support France answer us ? You are unreachable in any way of contact (website, phone..)

• 
  Come Heavy (@cdnsos) reported 19 minutes ago

  @IBKR @JoseTorresEcon What is going on with your Client Portal?? It has gotten so completely unusable you actually look like a scam site now. I know you're not but if I was considering onboarding right now I wouldn't dare put real money on. Like, it's truly terrible.

• 
  Michael (@mjy220) reported 24 minutes ago

  @IBKR your service model is broken. I opened an account, got an account number, initiated funding it, and missed an email that the passport was grainy, was subsequently rejected and now can’t get in touch with a person.

• 
  Ethan Hartwell (@EthanTrades13) reported 27 minutes ago

  @IBKR @Darwinexchange ????? Both of you are telling me to contact the other. This is a service provided directly through your company with each other. Can someone please assist me ?

• 
  INTER (@Night34Blue) reported 29 minutes ago

  @IBKR Hello, I am trying to enable Options Trading Level 2 on my IBKR account in order to trade simple long calls and long puts on SPY. However, my request was rejected with the message saying that my financial profile does not meet the eligibility requirements. I would like to understand specifically what is causing the rejection and what exact requirements I need to update or meet in order to qualify for Options Level 2 trading permissions. Could you please review my account and advise me on the necessary steps to resolve this issue? Thank you.

• 
  ELhuron DasWiesel (@ElhuronD33244) reported 29 minutes ago

  Hey @IBKR ! Why is it that your stock newsfeed in the individual tickers is so bad? It shows completely irrelevant information 95% of the time. And if it's relevant judging from the headline it doesnt work half the time when you click on it. This is really annoying.

• 
  Zhu Su (Positive Doom Baller) (@ivrespecter) reported 29 minutes ago

  Just got all my clients to accept leaving @IBKR for another broker. Feels good. It's not the stinking pile that is TWS, or the costs, or the smug arrogance of the back office. It's the mindset that produced layer upon layer of problems with security, the API, and data calls.