Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 1 |
| Lille, Hauts-de-France | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Zaragoza, Aragon | 1 |
| Central, Central and Western District | 1 |
| Olongapo, Central Luzon | 1 |
| Santiago, Región Metropolitana | 1 |
| Jakarta, Daerah Khusus Ibukota Jakarta | 1 |
| Naples, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas Braziel
(@ThomasBraziel) reported
@ChrisDeMuthJr @QTRResearch @IBKR Haha - IB customer service is usually the worst
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Thunderhorse Brewery
(@MacroForecaster) reported
@_mumbling_me @IBKR 3) social media is bad enough without being forced to see what people post on LinkedIn just because you went to high school with them.
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Norma Jordan
(@normajordan56) reported
@___monty @IBKR Good thing I didn’t wait for the customer support as they were unresponsive for my account to be fixed, I was referred to @zems_ins by a friend and they were able to resolve the problem.
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FlowAnalyst
(@FlowAnalyst) reported
@IBKR Hi, do you provide Advances/Declines index similar to TRIN-NYSE? Seems customer service isn't sure based on online threads.
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Tomas Forgac
(@TomasForgac) reported
- me to @IBKR: Why can't I convert all balance in one currency to another? - support: you're trying to convert XXX, which you don't have - me: no, you can see from the screenshot that I'm trying to convert only what I have - support: when you try to convert, it assumes 5% buffer
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monty
(@___monty) reported
@IBKR Is your service having issues? Can't login with connection error.
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Tom
(@RememberToWater) reported
Over 2 months and @IBKR still can’t figure out how to process a simple form so I can actually use my account again! Starting to think I made a huge mistake - customer service is pathetic too :(
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Gurdas singh
(@Gurdas_singh_) reported
@Rayner_Teo @IBKR Such a poor service
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mumboz
(@mumboz) reported
Dear @IBKR , for the sake of your customers, please post a deep dive of why TWS was having so many software issues today and how did the devs let such a crappy build make it to STABLE branch.
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KTube
(@KTube86504880) reported
@Rayner_Teo @IBKR Did IBKR fix your issues yet?
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POS Tr@dΞr JΞ$$ 🇳🇿
(@Jessthattallguy) reported
Anyone else having trouble logging into @IBKR web portal?
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Ekapob
(@ekapobkul) reported
@EmmetPeppers @IBKR Do you think we will have a k-shape recovery once it's clear we are in a recession? I think the market likes certainty (both good or bad) and looks forward.
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Gurdas singh
(@Gurdas_singh_) reported
@Rayner_Teo @IBKR Such a poor service
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Preetesh
(@_Preetesh) reported
@IBKR Can somebody from Head office call and attend the query. It’s been 7 days interactive India team is not paying attention to resolve the issues and we have serious impact on our business due to problems at your end. DM me for more details.
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Rayner Teo
(@Rayner_Teo) reported
[32 DAYS] Hey Interactive brokers @IBKR, I can't access my client portal. Tried changing browser, VPN, clearing cache, mobile, etc. Nothing works. I've raised this issue 32 days ago via email and phone call. But still no updates. Help?
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