Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Brest, Bretagne | 1 |
| Melbourne, VIC | 1 |
| Lille, Hauts-de-France | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Zaragoza, Aragon | 1 |
| Central, Central and Western District | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Shareholder Mustafa xy
(@shareholdermxy) reported
@IBKR I sold shares in the dark yesterday. But today I can't buy shares. ibot didn't help anyone
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Funt Claps
(@Flap_My_Wings) reported
@IBKR This is not acceptable. You have given no updates for 6 hours. It's volatile as hell today and you are causing people to lose money. Again....what is the issue that has caused a 6 hour pause on trading?
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Jason Lo
(@dxyrs) reported
@IBKR bad news... #TwitFi
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laurent
(@laurent07308535) reported
@IBKR Dear IBKR I use to transfert money to my account from asia usually it take 1day for receiving my money.I send 11k and contact you throught my app and your only answer was call the fund team. What is this support service?Are we supposed to pay 30 usd in call everytime i transfert
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Gabriel_DayTrader
(@TX_Commodities) reported
@AnyaAlis Did you ever get this resolved? I literally just had the same problem with @IBKR this morning. Right in the middle of a trade lost connection with the server, called them and I wasn’t the only one. Down 12% for the day.
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JoeyCinnante
(@Papa_Jojo_1113) reported
@ProfitsTaken @F_M_N_N1 @IBKR I didn't have any issues today, sorry I can't be of any help
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Deezy ⚡️💰⚖️
(@ddownsx) reported
@IBKR having login connectivity issues.. anyone else experiencing this ?
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consciousconservative
(@conaciousconse1) reported
@IBKR I’m a long time @IBKR customer who moved countries and dealing with the misinformation and mistakes from your advisers has been horrific. I’d never risk my running my business off of your platform.
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Captain Obvious
(@cacoethes_carpe) reported
@Questrade After an hour on the phone with your CSR asking for written confirmation of the rule she was citing... the CSR LITERALLY said that some policies about how to withdraw funds are enforced but not written down. @IBKR Can you believe this?! Is that even legal??
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Reese
(@Dannyfeip) reported
@IBKR Life is not a problem to be solved but a reality to be experienced
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petty Perry
(@piranhatrade) reported
Anyone else having issues with @IBKR , will not login or able to chat for help
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Peter Tarr
(@ProfitsTaken) reported
@F_M_N_N1 @IBKR handful of people having login issues this AM. Any feedback? Suggested remedy? Asides from logging out / back in for an update? Thanks
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JJ
(@sgdnakxnabzgav) reported
@ProfitsTaken Trying to log in to @IBKR to take advantage but unable to Login due to Technical Issues error message. In an Age of FTX and all the shady dealings with exchanges/brokers this does not inspire confidence.
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consciousconservative
(@conaciousconse1) reported
@IBKR You give your customers almost nothing. And horrific customer service.
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Captain Obvious
(@cacoethes_carpe) reported
@Questrade @gurjeeetsiingh @IBKR Given the aggressive tone that I used, I feel obliged to follow-up. When QT did call... the person on the line seemed genuinely interested in the issue. Although no solutions were available, I was left with a promise that the issue would be resolved by day's end. We'll see.
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