Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

Less
More

interactive-brokers Hero Image

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Erandio, Euskal Autonomia Erkidegoa 1
Chicago, IL 1
London, England 1
Stockton, MO 1
Fort Wayne, IN 1
Xirivella, Comunitat Valenciana 1
Sant Cugat del Vallès, Catalunya 1
Vilnius, Vilniaus apskritis 1
Burgos, Castilla y León 1
Neuilly-sur-Seine, Île-de-France 1
Zagreb, Grad Zagreb 1
Donostia / San Sebastián, Euskal Autonomia Erkidegoa 1
Langoat, Bretagne 1
Barcelona, Catalunya 1
Pasadena, CA 1
Seattle, WA 1
Pretoria, Gauteng 1
Eastover, SC 1
Bogotá, Distrito Capital de Bogotá 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • MCK3EZUS MCK3EZUS (@MCK3EZUS) reported

    Hey @IBKR do you think you'll ever fix your app do it isn't a **** app or do you like causing people to lose $$$?

  • AlmostDunWaitin FS Investing (@AlmostDunWaitin) reported

    @IBKR How on earth did you get rated best online broker..... Worst experience ever this past 24 hrs with your company.

  • ney123456789 Ney Torres H (@ney123456789) reported

    @EvanBleker @IBKR I can access the trading platform on the desktop. however I can access the account online. Asks me for a LEI number and will give me an error if I try to get it or if I don't... Id called 20 times... they are always saying "ahh we see the problem, let me push it up"

  • ShinobiSignals Shinobi Signals (@ShinobiSignals) reported

    These brokerages don't ******* let me short stocks because im too young, **** yall @IBKR and @tradezero

  • robjh2 ronald (@robjh2) reported

    @ehwhateveeeer @IBKR Crazy customer service. I’ve been trying to contact the help center for 2 weeks now but get left on hold for hours!!

  • bluinitro Bluinitro (@bluinitro) reported

    @IBKR Please start accepting e-transfers. Your transfers are still terribly slow, even with bill payments. The faster you do it, the better for not only subs, but potential new customers. Patiently waiting before I switch to @Questrade who just enabled this feature

  • thetraderess Samira (@thetraderess) reported

    @IBKR your app keeps crashing on the new #MontereyOS @apple update, a trading app cannot be crashing randomly!!!! Seems to be an issue many people are facing after the OS update. @apple tried to help but no solution yet. #someonehelp

  • KingDaveyTO David King (@KingDaveyTO) reported

    @IBKR ASX warrant expiry dates changed from Jun 2022 to Oct 29, 2022. The only problem is that you did not update the warrant details, and you also let us know Nov 4 which is 5 days after the expiry. How do we launch a formal complaint?

  • robjh2 ronald (@robjh2) reported

    @IBKR I’ve been trying to contact the help center for 2 weeks now but get left on hold for hours. Please can someone give me a call.

  • robjh2 ronald (@robjh2) reported

    @stevenhohnke @IBKR Crazy customer service! I’ve been trying to contact the help center for 2 weeks now but get left on hold for hours.

  • thenormal02 thenormal (@thenormal02) reported

    @IBKR the platform is giving me login issues. It keeps logging me out. Can you look into it?

  • AdamJac37754276 Adam Jackson (@AdamJac37754276) reported

    @IBKR What is wrong with your platform??? So many pink stocks and your restricting trading on them??!! $GRSO $DGTW Fix this please.

  • 60seconds16 60seconds (@60seconds16) reported

    @IBKR Hey @IBKR Are you having issues with Trader Workstation????? I cannot get any of the charts to display - specifically cannot display 5-sec bars. It says "Invalid time length". Been on hold forever so hanging up and expecting a response on this! Thanks.

  • LastBTCstndn Ray (@LastBTCstndn) reported

    Interactive Brokers commercial: "Payment for order flow is a scam, is unethical, and it rips people off. If you're OK with it tho, we will gladly offer that service to you" @IBKR @CNBC

  • Patrici19382290 Patricia (@Patrici19382290) reported

    @IBKR Maybe I will if someone- anyone - can seriously sit down and explain it to me

Map Check Current Status