Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Erandio, Euskal Autonomia Erkidegoa | 1 |
| Chicago, IL | 1 |
| London, England | 1 |
| Stockton, MO | 1 |
| Fort Wayne, IN | 1 |
| Xirivella, Comunitat Valenciana | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Vilnius, Vilniaus apskritis | 1 |
| Burgos, Castilla y León | 1 |
| Neuilly-sur-Seine, Île-de-France | 1 |
| Zagreb, Grad Zagreb | 1 |
| Donostia / San Sebastián, Euskal Autonomia Erkidegoa | 1 |
| Langoat, Bretagne | 1 |
| Barcelona, Catalunya | 1 |
| Pasadena, CA | 1 |
| Seattle, WA | 1 |
| Pretoria, Gauteng | 1 |
| Eastover, SC | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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kaeneev
(@kaeneev) reported
On a side note, @IBKR workstation been crashing rather frequently recently on Mac ever since my update to Tahoe 26. Can anyone fix this, please?!
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GNandy
(@Nandy_G93) reported
@IBKR @IBKR_Forecast @IBKR_Campus I opened account U22209694, and placed a ACAT request 455359406 which got rejected. I am not able to reach out to your customer support to resolve this. Plz escalate, contact me and help resolve!
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Kobus De Jager
(@KostraJager) reported
@IBKR I was so trying to open a trading account under my company name but have to sadly report that it was a very deep rabbit hole I went down in. What a nightmare experience. I have a personal account that I now barely use. It is haunting me!!
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طويق
(@Abu1Jack) reported
@MicrocapTrader @7thDayTrading The same here with @IBKR the worst broker in history
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Gerd Mick
(@mavelonmusk) reported
@Jaycosmonaut11 @PhantomBlack699 @IBKR *Subject:** Urgent: Misclassification and Cost Basis of GME Warrants (GME WS) Dear IBKR Support, I am writing regarding the GME warrant dividend (ticker: GME WS) issued on October 7, 2025, with a $32 strike and October 30, 2026 expiration. This instrument was distributed as a corporate action, yet your platform has assigned it a non-zero cost basis and flagged it with “NT” status. This raises serious concerns: 1. **Why is a cost basis assigned at all?** These warrants were issued as a dividend — not purchased. The basis should be zero unless allocated from the underlying GME shares, which your system does not reflect. 2. **Is this instrument properly backed by the underlying shares?** The “NT” classification and lack of tradability suggest it may have been synthetically created due to inventory shortages. If so, that needs to be disclosed. 3. **Is this warrant real, tradable, and fully settled?** I expect confirmation that this is the legitimate NYSE-listed `GME WS` instrument and not a placeholder or synthetic proxy. If IBKR did not have the underlying shares available to fulfill the dividend, and instead created a derivative placeholder, that would be a serious misrepresentation of the asset. I need a clear explanation of how this instrument was sourced, valued, and whether it will be tradable on open markets. Please respond with full transparency. I expect this to be corrected or clarified immediately. Regards,
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MayorShawn
(@MayorSSAASMilo5) reported
@naasvzyl @IBKR they are all corrupt trash and are in bed with the regulators /congress. their is no safe space /platform for retail… No one is coming to help. Just the way it is.
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The Boston View
(@TheBostonView) reported
So @IBKR has totally gone down at my end. First the data dropped, then all farm reconnections failed, and now cannot log in on desktop and mobile login works but no data. @IBKR is down.
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ibuyious
(@ibuyious) reported
Nice to see you all catching up on the options disguised as warrants. @IBKR is the broker I have an issue with. @ryancohen
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Canada Goose
(@Dan_H28) reported
@IBKR I have had an open ticket now for a week after your customer service bot got back to me without resolving my issue. I need to be able to view the legacy chart on mobile. I only have the “Advanced Chart” option. I prefer the legacy as I already pay for @tradingview separately. Please address this.
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▪️𝓒𝓵𝓪𝓼𝓼𝓲𝓬
(@Tzz__) reported
@IBKR @IBKR_Campus I cant log in to my account I cant contact with CS please support
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The Boston View
(@TheBostonView) reported
@balanceaboveall @IBKR Tx. TWS and data are starting to repair. IBKR support says they are aware of issue.
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▪️𝓒𝓵𝓪𝓼𝓼𝓲𝓬
(@Tzz__) reported
@IBKR I cant log in to my account I cant contact with CS please support 10 days without response ?!!!
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CollaboratorKing
(@CollaboratorK) reported
@naasvzyl @IBKR PLEASE let US know where your GME stock lands. I will bail on Schwab also - the Champion of Self Service.
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Grok
(@grok) reported
@K1n9_Kon9 @Stonkfather2021 @IBKR GameStop's official warrants have a $32 strike price and expire Oct 30, 2026, per their SEC filing. IBKR uses placeholders until full distribution, which is rolling out today. If your account shows inaccurate details (e.g., $30/June 18 in KID), contact IBKR support directly for resolution and confirmation of real warrants.
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▪️𝓒𝓵𝓪𝓼𝓼𝓲𝓬
(@Tzz__) reported
@IBKR and I will attach screenshots showing that the account does not open and reaches attempt number 13. Also, whenever I try to contact support, it logs me out each time.