Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lille, Hauts-de-France 1
Sant Cugat del Vallès, Catalunya 1
Zaragoza, Aragon 1
Central, Central and Western District 1
Olongapo, Central Luzon 1
Santiago, Región Metropolitana 1
Jakarta, Daerah Khusus Ibukota Jakarta 1
Naples, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • BigueChris Chris Bigué (@BigueChris) reported

    @magicko123 @IBKR Yeah. Everyone talking about $GME on the news just conveniently omit this. They just go: $GME is the next Blockbuster LLC -> It is in inevitable decline -> It is normal to be shorted -> going against that trend is therefore manipulation -> conclusion: retail tarders bad

  • BullHidden Hidden Bull (@BullHidden) reported

    @jdbanker1 @IBKR **** ibkr customer service! I was on hold for like one hour yesterday

  • Carolin64444945 Whinging Brit failing as Positive Canadian (@Carolin64444945) reported

    @jdbanker1 @IBKR Try submitting a complaint and their response time cannot be described as "superfast" by any stretch of the imagination.

  • hugofnd Hugo Fernandez (@hugofnd) reported

    @mcuban @RobinhoodApp @IBKR They have a massive liquidity problem they wont admit to. Got $30k locked up with no explanation... either that or they’re just straight up in bed with Wall Street and restricting the little guy. Likely a combo

  • bog_darius Bogdan Darius (@bog_darius) reported

    @IBKR After the damage was done. Why did you limit only buying and not selling? According to SEC "price should be set by unimpeded collective of BUYERS and SELLERS." Allowing to sell, but not allowing to buy is market manipulation. I filled a SEC complaint and join a class action.

  • TanksaliSwarang Swarang Tanksali (@TanksaliSwarang) reported

    @IBKR The website I am using from India is EXTREMELY SLOW and has a supremely POOR user experience. Being a listed company, I think one would expect more. In times where pages pop up within a blink of an eye, it takes minutes for your pages to load. PS - Internet is 100mbps+

  • BigueChris Chris Bigué (@BigueChris) reported

    @asmacarthur @IBKR Oh yeah, the worst is I am not even American and your dysfunctional management in the US is having a ripple effect around the world. Taking my exemple again, BlackBerry isn't even a US based company.

  • markandeaton ME🌄🌅 (@markandeaton) reported

    @treehcapital @IBKR @treehcapital I started following you recently. Great feed on the insanity of the last year. Why June for you? Also, dumb question: why wouldn't GameStop use this to raise cash? SEC wouldn't let them maybe? If they did issue new stock, that'd seemingly be a way out for shorts?

  • mokaziphoto mokaziphotography (@mokaziphoto) reported

    @LeviWhi06827814 @HelloEarth2525 @IBKR TD didn't either. At least i didn't have an issue except it crashing for an hour after people wrnt crazy.

  • BigueChris Chris Bigué (@BigueChris) reported

    @ispjoyner @IBKR You'll wait for a while sadly. IBKR isn't really known for their customer service sadly

  • rangerinthehood rangerinthehood (@rangerinthehood) reported

    @jdbanker1 @IBKR Have you even tried to use their support. Atrocious

  • shehzadhassam Shehzad (@shehzadhassam) reported

    @IBKR fix your app!!

  • bog_darius Bogdan Darius (@bog_darius) reported

    @IBKR After the damage was done. Why did you limit only buying and not selling? According to SEC "price should be set by unimpeded collective of BUYERS and SELLERS." Allowing to buy, but not allowing to sell is market manipulation. I filled a SEC complaint and join a class action.

  • chrisonsocials Chris (@chrisonsocials) reported

    @IBKR Except you took away customer’s ability to trade stocks listed on the indexes that you allow. I am filing complaints with the SEC, @FINRA and closing my account.

  • SamGold11068240 Sam Gold (@SamGold11068240) reported

    @IBKR Well, see you when my first position in my new broker is IBKR short. Came for the reputation, left for realising you are as bad as the rest

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