Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sant Cugat del Vallès, Catalunya | 1 |
| Zaragoza, Aragon | 1 |
| Central, Central and Western District | 1 |
| Olongapo, Central Luzon | 1 |
| Santiago, Región Metropolitana | 1 |
| Jakarta, Daerah Khusus Ibukota Jakarta | 1 |
| Naples, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Russell Newton
(@rusnewton98) reported
@IBKR you guys used to be excellent. Your customer service now is awful. It's really annoying
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Marcella Risye
(@marcellarise) reported
I think #Singapore retail sales data (Sept ’25) raise red flags for traders 🇸🇬📉 Year-on-year: +2.8% (slowest since June), monthly down -1.4% Wear & footwear, petrol, furniture are weak but watches & jewelry still strong. @TigerBrokersSG @IBKR @MAS_sg
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𝐖𝐨𝐛𝐛𝐥𝐲⏻
(@XmVille) reported
@IBKR @IBKR my account cant trade and the issue seems to be on your side I’ve tried reaching out buh nothing
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Mark
(@mark86v1) reported
@IBKR What does it mean that accounts are not deleted? Isn't it standard procedure to delete accounts when a customer requests it?
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Rob
(@Leaverbomb) reported
@IBKR is there an issue with trading view integration login? Every other method works fine - just not this integration. Anyone else having this problem?
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Marcin Mi.
(@suami_marcin_mi) reported
@IBKR @Preqin Entering my PESEL number (11 char) in this field works. The TAX ID field for Poland should have 10 characters, while the PESEL field should have 11. It's now messed up, with two TAX ID fields. Please fix this, as my account is blocked because you've prepared the form incorrectly.
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Brian McDonough
(@bmakr_) reported
I just want to remind everyone how incredibly bad @ibkr is for trading. They have great reviews, so I test drove it for 1 week then they froze my wire transfers out for weeks. I had to file a finra complaint to get them to release my funds. but its not just that. The trading platform was created in the 1950s. every click results in 5-30 seconds latency. late stage my space.
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ham sarris
(@hamsarris6) reported
@kermankohli @zephyr_z9 I tried to signup on IBKR twice on different apps, global and international, errors everywhere....@IBKR im sorry to say but as a potential customer it was a horrible process/experience and still im not a customer...
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censurax
(@observadoremmo) reported
@Brandon_Snyder @IBKR I am facing the same problem, I am unable to load options chain for specific stocks
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highmindedlowlife
(@NathanS64855891) reported
@liqprovid3r @IBKR Not just you. Not sure how to fix it though.
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SumoMoon
(@sumo_moon) reported
@IBKR still has $gns halted @rogerhamilton can't buy they are slowing the buying down 212 is open for buying
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joe
(@Yogithebearish) reported
@IBKR It is so frustrating trying to deal with your lack of support. Even opening a support ticket is like wrestling with a bear. It is so difficult. Your service is truly the absolute worst.
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Axios
(@Jubilate_7) reported
@IBKR It is going down and down.
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Sakari A. Maaranen 🇫🇮🇪🇺🇺🇦🏴☠️🇬🇮
(@Maaranen) reported
@IBKR @IBKR I did not make the kind of daily profit shown in the screenshot. Yet, the IBKR mobile app displayed what you see in the image. It’s off by an order of magnitude. The problem lasted at least for several minutes, or it might have been like an hour or so. Don’t know why.
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joe
(@Yogithebearish) reported
@IBKR Why did my live market data get turned off? I did not unsubscribe. I subscribed again and have been waiting since the open to get it turned back on but your support is so terrible. I have messaged a couple of times but in typical IB fashion I will not get a response for days.