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Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 2
Los Angeles, CA 1
London, ON 1
Melbourne, VIC 1
Cape Town, Western Cape 1
Banda Aceh, Aceh 1
East Orange, NJ 1
Williamsburg, VA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • _Ruimtepak
    Ruimtepak 🔮 (@_Ruimtepak) reported

    @EclipticaOS @IBKR Hot damn it only gets more magical

  • EdwardAmar46469
    Volatility (@EdwardAmar46469) reported

    @IBKR IBKR sucks horrible desktop and worse mobile app! Cluttered god awful! Switch to $HOOD!

  • vlatceS
    Vlatko (@vlatceS) reported

    Hey @IBKR any customer support or no such thing in your company?

  • philoinvestor
    Philoinvestor (@philoinvestor) reported

    Is @IBKR Flex Query web service down?

  • mjy220
    Michael (@mjy220) reported

    @IBKR your service model is broken. I opened an account, got an account number, initiated funding it, and missed an email that the passport was grainy, was subsequently rejected and now can’t get in touch with a person.

  • super509219312
    super (@super509219312) reported

    @vraptor75011 @IBKR They said it was technical issue btw.

  • RicardoMGarcia5
    RemGat (@RicardoMGarcia5) reported

    Beware that if you run into a problem at @IBKR you may find yourself completely abandoned. I have a claim open for 5 months now for a dividend they did not process, now I have posted a claim for the lack of response, nobody is responding to any of those. Horrible service!

  • Empress_Cap
    Empress Capital (@Empress_Cap) reported

    @bclund @IBKR Everyone has had these same thoughts multiple times with $IBKR for one issue or another. You'll be back. They're so much better

  • ManuRDBiker
    ManuBiker🚴 (@ManuRDBiker) reported

    @IBKR Be careful of stop orders duplication problems. -5% in my chase never refunded.

  • Investm80789211
    Investment (@Investm80789211) reported

    @IBKR @JoseTorresEcon I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me

  • SOBRBC
    SOBR (@SOBRBC) reported

    @IBKR Your desktop software's Linux installer is broken.

  • super509219312
    super (@super509219312) reported

    @Alex_Steger_ @IBKR I am on Tasty Schwab Fidelity Hood and IBKR. I mostly trade on Ibkr or tasty or at times Hood. Everyone has their set of problems. But this issue is rather tough one to swallow.

  • JohnMorina2
    John Morina-If you build it they will come (@JohnMorina2) reported

    @IBKR your platform sucks and your customer service is as bad as Spirit Airlines. I have been on hold for 35 minutes calling from overseas so the cost will be extremely expensive. You suck, always have and the reason I hate using your platform

  • chopcity_da_2nd
    Chop City² (@chopcity_da_2nd) reported

    @buyerofponzi @IBKR Damn...

  • Vikasro50357845
    Vikas kumar (@Vikasro50357845) reported

    Dear Interactive Brokers, I’m an Indian investor facing issues with funding my account. Support is not responding properly. Please help urgently. @IBKR

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