Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Central, Central and Western District | 1 |
| Olongapo, Central Luzon | 1 |
| Santiago, Región Metropolitana | 1 |
| Jakarta, Daerah Khusus Ibukota Jakarta | 1 |
| Naples, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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David W Javid
(@DavidWJavid1) reported
@IBKR NO TRANSPARENCY GIVES A BAD IMPRESSION TO THE EMPLOYERS, "WE THE PEOPLE" (JUST CAUSE THE DEVIL MADE YOU DO IT, DIDNT MEAN YOU GOT NO KARMA), FREEWILL TO DECIEVE THE MASSES, WITH SNAKE OIL, & *******, HOW INGENIOUS, IT GOT THEM A COUNTRY & CONTROL
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Jeffrey Cxx001
(@JeffreyCxxx1) reported
@IBKR I wait 20 mins on the line to get nobody on the line ?? WTF!!
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Tee Sean
(@sean_tha_savage) reported
@JeffreyCxxx1 @IBKR Reach out to litetoolz via IG he'll fix it immediately
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Penguinodinero
(@penguinodinero) reported
The use of @IBKR will go down as one of the worst experiences of my life using a product. This wasnt a bad burger or a broken product. This was investments in our future made more difficult from this product. 1/2
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Luis Colunga
(@sinnet3000) reported
@averygrrl @IBKR Are you running it on a Mac or Windows? There's a weird issue in Mac OS Monterey and only fixed in a beta version.
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Aman Gupta
(@AmanGup42905275) reported
@IBKR Well it definitely has poor customer service, I’ve been waiting over 2 months for my business account to get approved after waiting over 2 weeks for an application issue that was your fault to get resolved. 2.5 months later and still waiting…
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Paul Smith
(@morrissmith506) reported
@IBKR YOUR LIVE CHAT IS STILL DOWN😡🤬😡?? WHATS GOING ON- BEEN DOWN FOR AGES- POOR, POOR CUSTOMER SERVICE!!!
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
@IBKR pro client here can you stop shutting your platform down at midnight every single night? kinda tired of losing thousands of dollars over your random restarts, data cuts and unannounced server outages trying to trade futures on IBKR is like lighting yourself on fire
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
@PolTimmer @IBKR *zero* shares of $XLRE printed at the price I was filled at, so it's going to be an issue. Orders with a "limit" or "price cap" option should be "limiting" or "capping" your downside, not upside. Marketable orders should be filled at market (with chosen DOWNSIDE LIMITS.) IMHO.
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
Scared to use "take profit". Lots to love w/ IBKR, but the rest is AWFWUL. I've lost LOADS of $$ from connectivity/data failures, misleading design, lag/errors, faulty UI/UX, mis-quoting the NBBO, server outages, ACH unpredictability. So many bust-worthy orders. Fck U @IBKR
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
@battousai1130 @IBKR No other broker has API access, low margins, free wire transfers, or access to all the products I trade, I'm using them for a reason, but this is too much with all the errors/disconnects They used to honor my deposits instantly, dunno what happened, but I use Vanguard/TD mostly
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phil bets
(@philbets2) reported
@EvanBleker @IBKR they are not a customer first service. ive been having similar issues its so frustrating. and what's even worse is their awful customer support who wont provide any details or information,. best of luck. use lightspeed in my opinion
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left coast eddy
(@uFck_Enrtopy) reported
@JimJones1913 @IBKR A huge scam, period. Although it's hazardous to make predictions, it seems highly likely that the whole thing will come crashing down in the foreseeable future.
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60seconds
(@60seconds16) reported
@IBKR DO NOT USE THEM. Zero customer service Trader workstation CRASHES all the time (on a Mac) Just plain useless. Time to move to another platform
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Dr. Jeff Ross (Pleb counselor)
(@VailshireCap) reported
3/ ...to a new, client-friendly broker/custodian in 2022. I want what's best for my #Vailshire clients and @IBKR is failing them with terrible UI/UX and application/account services--despite years of complaints and suggestions. Sorry to rant.
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