Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Noida, UP | 1 |
| Brest, Brittany | 1 |
| Melbourne, VIC | 1 |
| Lille, Hauts-de-France | 1 |
| Sant Cugat del Vallès, Catalonia | 1 |
| Zaragoza, Aragon | 1 |
| Central, Central and Western | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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TheChartsmith (@TheChartSmith) reported@IBKR It's amazing too see how much you DON'T care about your clients that don't even bother to give them a 280character update, did the outage affected your twitter account as well?
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Roberto (@Quavaa) reported@IBKR 2:10 pm EST, still waiting to get logged in. I'm sure IBKR has a lot of servers to allow for authentication and access. How could they all be down? TWS cannot connect to any server.... this is ridiculous. Get this thing working already.
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James Sun (@LSKMSun) reported@IBKR Still NOT able to trade!!!! @SEC_Enforcement WTF is this firm doing??? @FTC
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Skalpz (@marketshortt) reported@LSKMSun @IBKR what ******** do we need to manage an account that we cant trade in?!!??! IB has gone to **** completely. soon as this account unlocks I'm selling everything and packing my bags and leaving this **** hole broker
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Miss Simple (@MissSimpleNow) reported@sanglucci @IBKR Yes. The whole day outage is absurd.
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Red (@nick_vladkis) reported@IBKR Can’t log in!!! WTF IBKR????
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ian otto (@knownofomo) reported@IBKR you haven't resolved ****!!! I can't ******* log in to anything or trade!!! How ******** can you call yourselves anything other than mediocre ffs I hate IBKR and the constant tech issues!
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updown1234 (@updown12341) reported@darjohn25 worst part about @IBKR is that they always blame someone else, provide misleading info. Like today, main webpage blames some "vendor", current status page provides misleading info that "systems are coming back to normal" yet no login. Support always= CRAP
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Jeff Li (@longjian) reported@IBKR I cannot login mobile, and I can login desktop but i don't see option price.
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Deja Bull (@deja_bull) reported@IBKR #IBKR Please help. It now says I need to contact customer service to reset password. But BOTH of your PHONE NUMBERS ARE NOT WORKING, and I CANNOT use CHAT since I don't have working password. Unbelievable.
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Sir Papagiorgio (@SirPapagiorgio) reported@IBKR yea, i didn't buy those $tsla puts. please remove them, must be glitch?
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censinohhh (@censinohhh) reported@ShardiB2 @IBKR Same issue. This is getting ridiculous!
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DsssIOL (@TNa4i0) reported@IBKR I'm now able to login on website but still no trading , so I cannot close positions, ridiculous
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James Sun (@LSKMSun) reported@IBKR Your phone system is NOT working either!
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Miguel Angel Gaton (@migugat) reported@IBKR app/web/trader are still not working. I have contacted you by phone more than 20 times and no answer? Any other way to fix it?? 5 hours waiting it's too much!! #broker #IBKR
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