Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• Brendan O'Boyle (@bso00o) reported 2 minutes ago

  @IBKR Despite the promise from this account in a previous tweet a week ago, nobody has gotten back to me about my locked account and it is impossible to get in touch with customer service. At some point, “extreme volatility” can’t be used as an excuse for not being able to get through.

• Gabrielle Doyle (@Grainneuail) reported 2 minutes ago

  @IBKR I’m unable to access my account. Stays on you page says everything is working. Are you down again?

• Hammerstone Markets (@HammerstoneMar3) reported 3 minutes ago

  @IBKR app down?

• Bernhard Müller (@CryptoBMueller) reported 3 minutes ago

  1 hour and 50 minutes, someone answered and immediately hung up. Appalling. I’m done with @IBKR #InteractiveBrokers Worst customer service on the planet

• Irving Soh (@IrvingSoh) reported 3 minutes ago

  is @IBKR down again or is it just buggy?

• André Fouché (@andre_fouche1) reported 3 minutes ago

  @IBKR Is that why I am unable to connect to the server?

• Mounir منير (@monymounir) reported 5 minutes ago

  @IBKR because he has to deal with your customer service, where a message is usually responded to in 3 weeks (not days.. WEEKS) and the response is usually only partial. OR he saw his bill after calling your international support line and waiting for 25 minutes with no answer.

• EV Stats (@EV_Stats) reported 7 minutes ago

  @IBKR My IB account is not working. What's going on?

• gary van (@getgl) reported 8 minutes ago

  @IBKR Quick followup to previous tweet. Finally got through by phone and problem solved. However, waiting for over an hour to get through was aggravating and not correct for a financial company. IB is great, but could be better in this area.

• APC (@shogunpilot) reported 11 minutes ago

  @IBKR You guys need to stop focusing on new features, upgrades, etc. and just make your system more stable. I can't login right now, for the 3rd or so time in a month.

• ibis opes (@IbisOpes) reported 12 minutes ago

  @IBKR once again starts off the year strong with service interruptions, website errors, shitty market data, week-long trade settlements, and hour long customer service wait times. Dumpster fire!

• Greg (@_____Greg______) reported 12 minutes ago

  @IBKR your website is still broken. @SniperTradesOTC I've still not managed to trade anything. Platform is junk, not recommended!

• Hello World (@HelloEarth2525) reported 13 minutes ago

  @IBKR It seems you need a server upgrade. You guys are testing my tolerance after over a decade of being your customer.

• Chengslate (@chengslator) reported 14 minutes ago

  @IBKR wtf are you guys doing?

• Paul Teetor (@pteetor) reported 16 minutes ago

  Is anyone else having trouble with their @IBKR data feed? Mine's been down for nearly an hour, and their "live" customer service chat service is, well, dead. #unhelpful

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