Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brest, Bretagne 1
Melbourne, VIC 1
Lille, Hauts-de-France 1
Sant Cugat del Vallès, Catalunya 1
Zaragoza, Aragon 1
Central, Central and Western District 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • RealActorRob Rob “Sandra” Bullock™ 👍 (@RealActorRob) reported

    .@IBKR WTF? I had excess liquidity of over 2x the no-notice margin call you executed yesterday. Today, I have almost 3x the liquidity of the sale you made with no notice! Wasn't even CLOSE to not having excess at ANY point yesterday! @TradinWithMikey

  • AdlinLing Adlin Ling (@AdlinLing) reported

    @Bthestory87 @IBKR is terrible for shorting hard to borrow stocks. That has been my experience with them.

  • BarbaraSusanCPA Barbara R (@BarbaraSusanCPA) reported

    @IBKR Your service is lacking. I would NOT recommend.

  • TonyPolony22 Tony Adams (@TonyPolony22) reported

    @IBKR hi. My IB 2FA cannot initialise. Who can I contact for help?

  • tsandhu22 Tejinder Sandhu (@tsandhu22) reported

    @IBKR Can you please let me know if my request to withdraw funds will be approved today? I need the funds immediately. I have been trying to reach customer service but there is no option to talk to some live about this. Frustrating

  • SarPasTrade SarPas (@SarPasTrade) reported

    @IBKR I've been waiting for a week for an approval on a trading request. Only answer I received is "you have to wait". What else do I have to do to receive this approval? Please DM to find a solution. Thank you in advance.

  • StonkTonk Alex (@StonkTonk) reported

    Is there any good alternative to @IBKR for europeans? I'm honestly done with their customer service, messages take more than 1 week to be replied and it takes more than 30 min in queue to be able to chat with someone.

  • k0h0a0l0d0 ٰخالد (@k0h0a0l0d0) reported

    @IBKR Customer service does not answer me, my account has been locked and I cannot return the password, and the email is not answered.

  • micho Pablo Villalba (@micho) reported

    @AthanaDiplas @IBKR By far my worst support experience too @IBKR. Several times. They could do with a complete replacement of their support org

  • BarbaraSusanCPA Barbara R (@BarbaraSusanCPA) reported

    @WillLinley @CraigDu62835353 @IBKR Who cares about that. The service in its entirety is lousy.

  • tsandhu22 Tejinder Sandhu (@tsandhu22) reported

    @IBKR So there is no way to speak with a live customer service person at IBKR?

  • santi_marte Santi Marte (@santi_marte) reported

    @DoorHodler @IBKR Did you manage to get past this issue?

  • mystockbookmark Budugu (@mystockbookmark) reported

    @IBKR Am not able to login to my account.

  • santi_marte Santi Marte (@santi_marte) reported

    @RealightTrader @IBKR Did you manage to get past this issue? @IBKR is impossible to contact.

  • BMcbag bagholdin' Mcbag (@BMcbag) reported

    @IBKR What is going on with IBKR "Pro" and $MARA options? Do you guys realize there is a huge problem with your platform in terms of seeing and trading those options and how long do you expect traders to wait?

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