Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 1
Lille, Hauts-de-France 1
Sant Cugat del Vallès, Catalunya 1
Zaragoza, Aragon 1
Central, Central and Western District 1
Olongapo, Central Luzon 1
Santiago, Región Metropolitana 1
Jakarta, Daerah Khusus Ibukota Jakarta 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • VailshireCap Dr. Jeff Ross (Pleb counselor) (@VailshireCap) reported

    3/ ...to a new, client-friendly broker/custodian in 2022. I want what's best for my #Vailshire clients and @IBKR is failing them with terrible UI/UX and application/account services--despite years of complaints and suggestions. Sorry to rant.

  • AndrewMcNary Andrew McNary (@AndrewMcNary) reported

    @IBKR I’ve been trying to get in touch with your support for the last hour. Any secret dance I have to do in order to get in contact with someone?

  • k3vk4 ((( Kevin Karhan ))) 🛡️ #PNCHNZS 24/7! (@k3vk4) reported

    @IBKR **** off scammers!

  • BankofVol BankofVol 💉¹⁰⁰⁰ 🦠¹⁰⁰⁰⁰⁰⁰⁰ (@BankofVol) reported

    @Mike_Hunt_Sr @joyflow4 They tried to fix it but as everything at @IBKR fixing errors takes ages. It should be very simple though they just need to aggregate IB UK account and IB Ireland account and treat them as one consolidated account.

  • AmanGup42905275 Aman Gupta (@AmanGup42905275) reported

    @IBKR Well it definitely has poor customer service, I’ve been waiting over 2 months for my business account to get approved after waiting over 2 weeks for an application issue that was your fault to get resolved. 2.5 months later and still waiting…

  • philbets2 phil bets (@philbets2) reported

    @EvanBleker @IBKR they are not a customer first service. ive been having similar issues its so frustrating. and what's even worse is their awful customer support who wont provide any details or information,. best of luck. use lightspeed in my opinion

  • 60seconds16 60seconds (@60seconds16) reported

    @IBKR DO NOT USE THEM. Zero customer service Trader workstation CRASHES all the time (on a Mac) Just plain useless. Time to move to another platform

  • dtradehunter Dtradehunter (@dtradehunter) reported

    @IBKR What the *** is going on with @IBKR?? Can't connect...system down??. Can't even get help!

  • VivinJu86 Vivien Jutsu (@VivinJu86) reported

    @IBKR A single platform is not a bad idea, but risks increase.

  • CosmicShiva221 CosmicShiva22 (@CosmicShiva221) reported

    @IBKR seriously what happened to your customer service within a few years, near impossible to reach someone, 10 to 15 mn wait. Then you ask one question and 10 more mn wait transfered to someone else...........

  • JoneTan_2020 Aurora Borealis (@JoneTan_2020) reported

    @IBKR And certainly the worst broker to short stocks that have performed well a day before, because you can never short them with you, because there are supposedly no shares available, at least it is always your excuse! Only with you it is the case! 👌

  • OptionsHawk Joe Kunkle (@OptionsHawk) reported

    @shrink100 @MerrillLynch @IBKR It's getting hard to justify using Merrill anymore, no customer service, constant website issues but IBKR is ancient

  • Hupa21 MadCuzBad (@Hupa21) reported

    @IBKR your site is breaking whenever one starts to transfer funds, DRS in and out. Please fix this asap!!!

  • averygrrl Avery 🌸💝📈📊💹✊🌹 (@averygrrl) reported

    I realize that this should not be a question for IBKR uses but for @IBKR themselves... Can we move the maintenance window for futures to 5-6PM ET?

  • JoneTan_2020 Aurora Borealis (@JoneTan_2020) reported

    @madaznfootballr Good job, congratulations! With my broker it is impossible to find stocks to short because after a run the next day they purposely don't let their customers. @IBKR Interactive Broker u are totally customer unfriendly and a scumbag company. 💩🤮 $ISIG

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