Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Central, Central and Western District | 1 |
| Olongapo, Central Luzon | 1 |
| Santiago, Región Metropolitana | 1 |
| Jakarta, Daerah Khusus Ibukota Jakarta | 1 |
| Naples, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Jones
(@Grainjones) reported
******* @IBKR. Go absolutely **** yourself piece of ****
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Agaszka
(@AgaCzyta) reported
@IBKR How did you help Ukraine?
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Nick Jones
(@Grainjones) reported
"maintenance underway" garbage. Are you serious @IBKR. Clown show
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Your software TWS is the worst. Very unreliable crap. Can’t flip through charts fast enough because “attempting to retrieve data”. Can’t even do simple things like change background color to distinguish premarket
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Rodrigo
(@SRodMVD) reported
@IBKR Big day today and the portal is down. It must be a joke. A lot of money with you...
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Please your TWS is a slow piece of sh*t
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AUNZ Trader
(@aunztrader) reported
@whitebreadfox @IBKR Then why keep using it? there's a dozen other brokers you can use. Plus it's your computer that's slow, not TWS, it's the most advanced, fastest and reliable trading platform for retail traders.
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The Conservative Investor: 15%+ Yield
(@AuditorInvestor) reported
@ByrneHobart Really wish they enabled the option to buy - at least as soon as things cool down (if they do). @IBKR
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Dan Lebsack
(@DanLebsack) reported
@NorthmanTrader When you try to cover at open but @IBKR has "planned maintenance"
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J Castellbell 🏴
(@MovIntegrador) reported
@IBKR Does anyone else have trouble transfering money back to own account?
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mach5 dot eth
(@mach5doteth) reported
I did not think it was possible to find worse customer service than @IBKR until I encountered @krakenfx , they seem to be working on winning the "worst customer service" award from "Karen."
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Fix your goddamn charts in TWS! They are all loading slowly. The 10s charts is choppy - the wicks are not loading fast enough! The worst software.
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John Morgan
(@johnm1950) reported
@IBKR I can't login at the moment. Is their a problem with the site?
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Fix TWS!! This crap is slow and can’t load charts fast enough. The 10s chart has disappearing and wayy to slow loading wicks!
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Pau R.
(@rom__im) reported
@IBKR for the last 5 hours liquidity has disappeared for the pair $USDRUB, although MOEX is open for forex and other platforms have liquidity. When will you address the issue?
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