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Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nelson, England 1
Hyderabad, TG 1
Mesquita, RJ 1
Calgary, AB 1
Málaga, Andalusia 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • bixiong_baisui
    男比熊大 (@bixiong_baisui) reported

    @IBKR What is your problem?

  • PhenixInvesting
    PhenixInvesting (@PhenixInvesting) reported

    @ross_w__ @IBKR I’m stuck on that **** show !! Currently down 500k and counting **** I wish I thought about using Kosdaq as an hedge to flatten out when they failed to take my orders yesterday night

  • BiswayanBhanda1
    Biswayan Bhandari (@BiswayanBhanda1) reported

    @IBKR I can't open my IBKR account. It’s been inactive for 6 months and I've been trying to reopen it for the last 2 months. Why is the interface not user-friendly? I've also been contacting customer support for a month, but their responses aren't helpful...

  • joe365ppm
    Joe Wyer (@joe365ppm) reported

    I think @IBKR is the worst website interface and support experience I have ever had. That includes the DMV, gov tax website, etc.

  • CCrypto1001
    Jesus (@CCrypto1001) reported

    @SquawkStreet @IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972

  • MattMattvbip
    Matt (@MattMattvbip) reported

    @yao_yao520 @IBKR same ， wtf for ibkr

  • D3GSolutions
    Brandon (@D3GSolutions) reported

    I want to know the qualifications one needs to work at @IBKR because boy when I tell you I feel like I'm talking to Wal mart customer service, these people don't have a clue.

  • NataliiaKoval
    Natalka (@NataliiaKoval) reported

    @IBKR Fix first your login form and recovery instructions

  • ALBACapMgmt
    🅰️LB🅰️ (@ALBACapMgmt) reported

    If a broker, @IBKR in this case, say you can only reduce risk (due to Kospi issues apparently, more likely they have run out of margin), but in actual fact they wont let you trade a product you have a position in at all, are they liable for any ensuing losses ?

  • nathan96911
    Nate (@nathan96911) reported

    @IBKR I would not recommend using this brokerage service as they seem to completely ignore any customer service. No human answers their telephone customer service line.

  • Ramblin_Rebel13
    Long & Right (@Ramblin_Rebel13) reported

    @FredrikEJohans2 @IBKR @CFTC It eventually got corrected after several hours, had to test it every 15min. But never got a notification on why it happened or when it was supposed to be resolved. Submitted a complaint to the CFTC regardless, super unprofessional reckless

  • PhenixInvesting
    PhenixInvesting (@PhenixInvesting) reported

    @YYF171ttk @IBKR After couple hours we were able to get some orders filled then the system shutdown again for several hours This time it’s insane 30 hours in and no ETA time on fix

  • charultd
    Charu (@charultd) reported

    $GOOGL down though right now I wanna short @IBKR considering the crappy service & app

  • Camiescobar_19
    Camila💚 (@Camiescobar_19) reported

    @IBKR lol this hits different when you're already down 40% on some random altcoin, ibkr dashboard just feels too clean compared to watching charts on your phone at 3am

  • nathan96911
    Nate (@nathan96911) reported

    @IBKR I have not been able to contact a living person at customer support all week. Your phone system tells you to go to the website. No customer support.

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