Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Olongapo, Central Luzon | 1 |
| Santiago, Región Metropolitana | 1 |
| Jakarta, Daerah Khusus Ibukota Jakarta | 1 |
| Naples, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
-
lux-str
(@NoahBudet) reported
@IBKR Is single-handledy the worst onboarding experience I’ve experienced in anything finance related or otherwise. Horrible tech, 20 min+ wait time on phones, horrible support, bureaucratic. What do people recommend instead for small businesses for brokerage accounts?
-
Motm.420
(@motm_420) reported
@IBKR I need help with executing trades through an autotrader. I made a ticket 3 days ago but am still waiting for a reply. Pls help
-
Sidney May
(@PlutoTheAlienTM) reported
@IBKR The VWAP on TWS doesn’t work right. Mobile delayed data feed. Ibkr support is worse that eTrade.
-
Ralph_Kramden2021
(@GMEstockApe2021) reported
@IBKR You guys the ones who lend shares to short stocks? IBKR is part of the problem with the market. Kick rocks bad actor!
-
consciousconservative
(@conaciousconse1) reported
@IBKR And one only has to suffer through your criminally bad customer service and horrific trading applications Todays fun on the app… a call spread quoted inverted..
-
SPY-der
(@RichAndFineMan) reported
@IBKR It's insane that you are one of larger brokers and yet almost every indicator on your TWS is incorrect. Even the common ones like PSAR and MACD plot such wrong values that match with no other tool on internet. Who coded your indicators and who reviewed those? Terrible. $SPY $SPX
-
Child Emperor
(@ojin_ojin) reported
@IBKR hello! I’ve been trying to reach the IBKR India helpline for days and there’s no answer! Please, someone reach out to me as there’s an issue with deposits I need to resolve ASAP!
-
Bogdan
(@mrtheta33) reported
@IBKR Please add apps like @Authy instead of phone for authentifications at login.
-
Vadym Krysevych
(@VKrysevych) reported
@IBKR i created an account, upload my docs and i when i wanted login i couldn`t enter i get a error "your app has been deleted". My username katzi42ua I wrote a letter, but nobody answered it...
-
JD Double Wide
(@JD_DoubleWide) reported
@IBKR your trader workstation will not let me login in a Mac. Help!!! It always says incorrect password even though I know it’s correct!!!
-
thomas lin
(@thomasl87994329) reported
@IBKR portal is down. I CAN'T login
-
xiaomin zhou
(@xiaominzhou3) reported
@IBKR The service is too bad, it can’t be compared with TD, a small problem can’t be solved in a month, and the customer is anxious to death, the customer is never in a hurry and says to follow the procedure
-
Skrellex
(@Skrelllex) reported
@Wealthsimple #btc #eth #investing Your app is incredibly painful and slow. You are lucky @Questrade experience is far worse. @IBKR maybe I'll make the move.
-
Logan_R
(@SnakeIllusory) reported
When you want to purchase something suddenly @IBKR is overloaded, can’t login! Fantastic!
-
Nina Taylor
(@Ninataylor590) reported
@IBKR @ibkr I like using client portal but not all the charts show and I get this, No data of type DayChart is available for the exchange 'VALUE' and the security type 'Stock' and '1 d' and '1 min' How do I fix this?