1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Interactive Brokers
  6. ❯
  7. Outage Map
Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

Less
More
Check Current Status

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 2
Los Angeles, CA 1
London, ON 1
Melbourne, VIC 1
Cape Town, Western Cape 1
Banda Aceh, Aceh 1
East Orange, NJ 1
Williamsburg, VA 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • spactastical
    SpackySpacky (@spactastical) reported

    @IBKR One of the least aesthetically designed desktops and least intuitive interfaces every made. So bad it actually takes effort.

  • BitgetSupport
    Bitget Support (@BitgetSupport) reported

    @yedior @GracyBitget @IBKR Please elaborate further on your concern or you may send us a direct message to properly address the issue.

  • Haddie168
    Haddie (@Haddie168) reported

    @IBKR your latest update to 10.45.1d and 10.46.1d broke the TWS RTD functionality. Customer support not responding. Will this get fixed?

  • theverysmartone
    Manny (@theverysmartone) reported

    @dontbsalti @IBKR @whop Whop is the worst platform ever, they truly don't care about the customers at all, they are all about the commissions they get from the course sellers.

  • iB3Bestpony1985
    π”’π”¦π”©π”¦π”°π”±π”―π”žπ”’π”’ (@iB3Bestpony1985) reported

    @IBKR Please inbox me for more information in and if you're willing to help me fix this issue you shouldn't (discriminate) due to financial capacity and I don't use the word discriminate lightly.

  • LSKMSun
    James Sun (@LSKMSun) reported

    @IBKR what maintenance??? App not accessible!!!

  • Ganwin2
    Ganwin (@Ganwin2) reported

    @SixSigmaCapital @IBKR It works well for me, sometimes has some bugs, kinda annoying but the others are worst

  • NRaysoni
    Nitin Raysoni (@NRaysoni) reported

    @IBKR am from india mumbai my application is midway can i have any email id of indian customer care where i can explain what they need My name is Name middle surname Ur software counts middle name 1st letter only so ckyc is stuck Account no-U****4454

  • AlgoSnafu
    π”Έπ•π•˜π• πŸ’₯π•Šπ•Ÿπ•’π•—π•¦ (@AlgoSnafu) reported

    Is anyone else experiencing an issue in IBKR TWS where alert lines stop appearing on charts, even though the alerts are still active in the alerts window? I’ve been dealing with this issue for years now ... 😒 @IBKR

  • gw_wyatthealth
    George Wyatt (@gw_wyatthealth) reported

    @IBKR what have you done to the desktop platform? Tracking trades has become a nightmare. Poor #customer service.

  • AtierOfficial
    ATIER (@AtierOfficial) reported

    @IBKR @JoseTorresEcon Been waiting a whole month for your Transfer team to reach out to my current broker so they can transfer all of my positions to IBKR. How is this normal? The most rubbish customer service I have ever seen. If you dont help me asap I’m going to cancel my transfer request.

  • odysseas_eth
    Odysseus | phylax.systems (@odysseas_eth) reported

    @cobie @buyerofponzi @IBKR too bad the IBKR M&A guys are probably not on x

  • bclund
    Brian Lund (@bclund) reported

    After being a customer for 20+ years at @IBKR, I’m seriously considering changing brokers. Earlier this week, I got a margin call notice, which made no sense because my account is fully funded. Turns out it was tied to an old secondary account I created years ago to sweep in some non-marketable securities β€” you know, those dregs we’ve all held onto that technically went to zero but still somehow show up in the account. (Don’t lie, you’ve done it too.) Anyway, this account has sat idle for years, and for some reason it incurred a $12 charge, which pushed the zero-balance account into a margin call. I’ve tried contacting @IBKR numerous times about this, but if you know anything about IB, customer service is not the reason you use them. I even wired funds into the account to clear it. They show they received it, but I can’t find any record of it being credited, and I suspect it may have been applied to the wrong account. There was a time when it made sense to use Interactive Brokers because they had aggressive commissions and access to hard-to-trade issues. But nowadays, that advantage is mostly gone. I’m seriously wondering why I would stay with them when such a minuscule issue has turned into such a major pain in the ***.

  • mjy220
    Michael (@mjy220) reported

    @IBKR your service model is broken. I opened an account, got an account number, initiated funding it, and missed an email that the passport was grainy, was subsequently rejected and now can’t get in touch with a person.

  • EliteGainzTrade
    EliteTrading (@EliteGainzTrade) reported

    @IBKR Terrible broker with so many new restrictions and glitches.

Check Current Status