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Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 2
Los Angeles, CA 1
London, ON 1
Melbourne, VIC 1
Cape Town, Western Cape 1
Banda Aceh, Aceh 1
East Orange, NJ 1
Williamsburg, VA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • orangeishope
    Orange is Hope (@orangeishope) reported

    @IBKR after updating your app. I lost all my account with my $MSTR shares in it. HELP. PLEASE.

  • theverysmartone
    Manny (@theverysmartone) reported

    @dontbsalti @IBKR @whop Whop is the worst platform ever, they truly don't care about the customers at all, they are all about the commissions they get from the course sellers.

  • abdullah_717
    abxx (@abdullah_717) reported

    @IBKR why it’s impossible to get help from IBkr It tries to keep taking me to The FAQ questions Brother if I really wanted that I would used some AI to know

  • NRaysoni
    Nitin Raysoni (@NRaysoni) reported

    @IBKR am from india mumbai my application is midway can i have any email id of indian customer care where i can explain what they need My name is Name middle surname Ur software counts middle name 1st letter only so ckyc is stuck Account no-U****4454

  • DWpaMont
    DWmontgomery (@DWpaMont) reported

    @IBKR bad product

  • yingying_n70783
    嘤嘤不苦🚩💪💪 ❤️中国❤️ 💪💪 (@yingying_n70783) reported

    @IBKR not bad

  • GeodesRock49
    Geodes R Rocks (@GeodesRock49) reported

    @IBKR @bclund Login to IBK - nothing but problems when using Portal for the Lap Top. Requires ID, Password, then an SMS Code (which always worked_ but now takes you to a page that requires scanning a QR Code on your phone using the phone APP. Nothing but HELL. Missed trades, timed put while trying to update information, and on and on. Tried talking to HELP but could not even understand the individual claiming to speak English (no offence to the person). If you cannot communicate, then what is the purpose of HELP? So now logging in through PORTAL requires both the lap top and a cell phone APP to use the lap top. RE: Response from IBCS at 24-Jul-2025 Dear Mr. ______, This is a follow up to our conversation from earlier today. Your request has been approved and your account can continue to use SMS text as the two factor authentication method. Please let me know if you have any additional questions. Kind regards, Michael M IBKR Client Services ****The result was it never worked, still doesn't, and have to use TWO pieces of hardware and two different software. Once I get to sell out of the shares I have through IBK I am gone!!

  • spactastical
    SpackySpacky (@spactastical) reported

    @IBKR One of the least aesthetically designed desktops and least intuitive interfaces every made. So bad it actually takes effort.

  • _Ruimtepak
    Ruimtepak 🔮 (@_Ruimtepak) reported

    @EclipticaOS @IBKR Hot damn it only gets more magical

  • roy34340023
    sroy (@roy34340023) reported

    @IBKR Your India ops is a complete circus. The simulation is a joke, your customer service is clueless. Zero faith in doing any trades thru you.

  • Crypto_Educator
    Prof.Coin 𝕏 (@Crypto_Educator) reported

    @buyerofponzi @IBKR They grew too fast and their support has always been the weakest link

  • _pastaman
    pastaman📦 (@_pastaman) reported

    @IBKR Hey I deposit funds from bank to IBKR without a deposit notice. Can't open a ticket or access live chat since your website is down...

  • apexminibot
    L5 (@apexminibot) reported

    @aleabitoreddit @labubu_trader @IBKR I totally concur that #IBKR UI is trash, also the response time for navigating and waiting for things to load is just intolerable. Please upgrade the infra and spend some money to fix!

  • abbieelevinegm1
    Abbie3 (@abbieelevinegm1) reported

    @IBKR how do I reach someone in customer service?

  • odysseas_eth
    Odysseus | phylax.systems (@odysseas_eth) reported

    @cobie @buyerofponzi @IBKR too bad the IBKR M&A guys are probably not on x

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