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Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hackney, England 1
Amiens, Hauts-de-France 1
Toronto, ON 1
Phoenix, AZ 1
Nelson, England 1
Hyderabad, TG 1
Mesquita, RJ 1
Calgary, AB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • iamshraey_
    Shraey (@iamshraey_) reported

    @IBKR trying to open an account, but the only ID option shown is an Australian driver’s licence, and submission always fails with invalid ID type. Support keeps telling me to upload a passport which isn’t even an available option or try again as it might be tech glitch. Is this a serious platform with tech or support team or just GPT-4 era vibe coded?

  • WandaCase9l
    Wanda Case (@WandaCase9l) reported

    @zxc68984008 @IBKR Trust is less about slogans than execution: custody, disclosures, uptime, and how problems are handled when markets are stressed.

  • Olua_AO
    MilkyWay (@Olua_AO) reported

    @D3GSolutions @IBKR I hate their UX, terrible for trades

  • QuackSlayerHK
    Susan-Betty Love (@QuackSlayerHK) reported

    @IBKR Fix your fxxking app/platform. This is unacceptable during market hours

  • FykePeony
    Fyke Peony (@FykePeony) reported

    @IBKR Hey IBKR, you have changed the log in system to authentification based on SMS code. There are multiple ways to log in but EVERY ONE requires SMS. To get log in help also, you need SMS. What if the SMS number in your system is wrong AS IN MY CASE? I can't change it bc 1/2

  • AshknKW
    Yousif Ashknani (@AshknKW) reported

    @IBKR No communications about ur boomer app not working during market hours ???

  • ndaopoenya_
    ndao poenya (@ndaopoenya_) reported

    @IBKR Hello IBKR Support Team, I'm from Indonesia and need your help accessing my IBKR account. I'm unable to set up Two-Factor Authentication (IBKR Mobile Authentication). When I try to log in, I can't complete the security verification process, so I'm locked out of my account.

  • ekapob
    Ekapob⚔️ (@ekapob) reported

    @tomlikestocode @IBKR same problem here

  • driving_tf
    Driving the Future (@driving_tf) reported

    @IBKR I wont even try to open an account. Too many people I know and respect complain your UI is horrible. Not going to until you guys get inboard and invest in your mobile and desktop UI

  • KH_SHx
    KHoloud (@KH_SHx) reported

    @IBKR @JoseTorresEcon Your broker Too slow !!

  • Sush1942
    Sush$ (@Sush1942) reported

    @IBKR iBKR is down at crucial moments @Nasdaq

  • Jasonwang1211
    人称六叔 🔶BNB 🔶买美股上币安 (@Jasonwang1211) reported

    @IBKR Yeah this pump's transparent as **** no hidden fees just straight pressure. That's why barely any callback like I posted, Sol guys squeezing it clean. Chinese holders mostly jumped mid way though.

  • KibelBrad
    Brad Kibel (@KibelBrad) reported

    @IBKR Sell the stupid ****

  • TiltFolio
    TiltFolio (@TiltFolio) reported

    @JoachimMo1985 @IBKR I'm not sure about issues at IBKR specifically, but having worked for a few brokers, I can tell you that the tech department usually comes third or fourth in priority. These organizations are typically led by marketing, followed by corporate roles (risk management, strategy).

  • ilia_el_pro
    ilia (@ilia_el_pro) reported

    what a **** lag platform its even same accounts it even showed 0 trade only the first sell wtf @ibkr

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