Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Olongapo, Central Luzon 1
Santiago, Región Metropolitana 1
Jakarta, Daerah Khusus Ibukota Jakarta 1
Naples, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • alealekiki Sophist AK (@alealekiki) reported

    @gruust @IBKR Im currently having same issue

  • mondioicon daniel udousoro (@mondioicon) reported

    @WaywardBull @IBKR Huh? Where's info about that def.i free money glitch people are using?????_.- "

  • mosesdas Moses Das (@mosesdas) reported

    Another day, another "error" message while using #interactivebrokers @IBKR

  • mosesdas Moses Das (@mosesdas) reported

    @IBKR error messages everyday trying to log in and logging me out. Error delays once logged in interrupting my trades and losing money. Fix this asap. #interactivebrokers

  • JustAnothrTradr JustAnothrTradr (@JustAnothrTradr) reported

    @IBKR Fix your warrant expiration date IBKR! Opening ticket isn’t helpful either! My warrants disappeared when in reality they expire much later

  • arturogil0 Arturo J. Gil R. (@arturogil0) reported

    @IBKR man you really need to work on your platform, nothing seems to work. Slow, customer service transferred me to a different chat and crashed, I can't seem to submit a ticket. Really, what a disappointment.

  • Noah_G_TRD ForMMer (@Noah_G_TRD) reported

    @OddDiligence @IBKR Jeez sorry to hear. Which names if you don’t mind me asking? Hope it gets settled. They made one pretty inexcusable error for me a few months ago but havent been convinced that another platform was better all around (maybe some brokers could be better for some asset classes idk?)

  • aivainvesting Aiva 🍥 (@aivainvesting) reported

    @OddDiligence @Noah_G_TRD @IBKR They have been constantly charging wrong tax withholding on my dividends. Had to contact support few times to fix and get refund.

  • StockOpps Justin (@StockOpps) reported

    @IBKR I need support help immediately and no one is responding on help chat via TWS

  • manos_de_papel_ Manosdepapel.eth (@manos_de_papel_) reported

    @THERIPPYGOD @IBKR Bruh wtf @IBKR , I thought you guys were for the people. Mfers. I had no idea of this change and today learned the hard way Lmaoo

  • neiledwinique Edwin Mamani Campero (@neiledwinique) reported

    @WaywardBull @IBKR Could someone link me to t]hat defi money glitch method people have been using to generate prof]its???? Can't find this????([{ '

  • Hockman9797 The HockMan (@Hockman9797) reported

    @IBKR Problem with IBKR is there are many technical problems trying to access your account. They must be cutting costs with IT

  • OddDiligence Odd Diligence (@OddDiligence) reported

    @Noah_G_TRD @IBKR Yea its a pretty bad experience.Especially when I open a ticket 2 weeks or so prior to fix the exp date and go through back and forth and escalations.. and they still don’t fix it before “expiration”. Happened on 2 separate securities to me this week. Few thousand$ into the abyss

  • arturogil0 Arturo J. Gil R. (@arturogil0) reported

    @IBKR man you really need to work on your platform, nothing seems to work. Slow, customer service transferred me to a different chat and crashed, I can't seem to submit a ticket. Really.

  • Noah_G_TRD ForMMer (@Noah_G_TRD) reported

    @OddDiligence @IBKR Wow gotcha, yea that’s awful. Luckily I was never caught in one of those cases and have seen them update expirations upon merger close. Just assumed they handled it like a place holder and wouldn’t have expected liquidation like that.

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