Interactive Brokers

Interactive Brokers Outage Map

The following outage map shows the most recent locations worldwide where Interactive Brokers users have reported their issues and outages. If you are having an issue with Interactive Brokers and your area is not listed, make sure to submit a report below

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
São Paulo, SP 2
Marília, SP 2
Ilkley, England 2
Torremolinos, Andalucía 1
Getafe, Comunidad de Madrid 1
Le Havre, Normandie 1
Monzón, Aragon 1
Bogotá, Distrito Capital de Bogotá 1
Sydney, NSW 1
Trujillo, La Libertad 1
Auckland, Auckland 1
Managua, Departamento de Managua 1
Las Vegas, NV 1
Manhattan, NY 1
Singapore, Central Singapore Community Development Council 1
Helsinki, Uusimaa 1
Lahore, Punjab Province 1
Quito, Provincia de Pichincha 1
Seattle, WA 1
Saint-Quentin, NB 1
Bo’ness, Scotland 1
Oakville, ON 1
Burnaby, BC 1
Santiago, Región Metropolitana 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:
  • Dave (@dgetrading) reported

    @IBKR hey your data feeds are not working and I'm hung in a queue in your chat help desk. What's going on IBKR?

  • Russell Newton (@rusnewton98) reported

    @IBKR How can I be "unable to submit support ticket at this time?"

  • Sarrph (@alsarafdotco) reported

    @IBKR android application is not working today. Unable to connect to the server

  • Eddie Robinson 🍭 (@QuincyEddieg) reported

    @IBKR Hope for the bestprepare for the worst

  • Lebeau@stock (@Lebeaustock1) reported

    @IBKR Is your web portal down ? I can not see my portfolio and place (or close) new option contracts. I had the same issue last Thursday and so from your office told me it was an internal BUG and should be solved quickly. Twice in a week ??? Really?

  • consciousconservative (@conaciousconse1) reported

    @IBKR worst customer service in finance. you’re a discount broker, but your commissions are higher than @CharlesSchwab and others whilst having absolutely non existent customer service Stop making it the clients responsibility to navigate your @IBKR operational constraints

  • Davonte Rasool Keith (@dvntekeith) reported

    @IBKR why am I unable to log into my account? Fix this, now.

  • shawn goh (@shawngoh17) reported

    @IBKR Then why shut down buying for some tickers like $mmtlp and $afiiq?

  • Jtrader (@jesusmnltrader) reported

    @IBKR More than 1 month to open my account and still no response, very bad service.

  • bobek🙏🇺🇦 (@lolekinbobek) reported

    @SemiEvolvedM @IBKR No, I am not. But is more of an European Union issue than @IBKR. ETFs must be UCITS "compliant" for a EU citizen to be allowed to buy/trade it. 🤷 Yes, the good ol' government knows what's best for us... 🤦

  • NikoKVCS (@NikoKVCS) reported

    @IBKR IBKR is the worst broker i ever used :D

  • 1²34 (@warro2k) reported

    @IBKR impossible reach customer service what kinda bulshit is it?

  • 1²34 (@warro2k) reported

    -impossible reach customer service -Most of acc. doesnt approve even an month -U cant withdraw your money -Worst seen platform ever @IBKR

  • Erika Walter (@ERIKA__WALTER) reported

    @IBKR 2/2 You won't let me cancel trades or get out of positions and this lack of any type of customer service is disgusting and ridiculous. If I do not hear from you in another hour I will close my accounts as soon as I get in and post everywhere on SM about your crap service

  • Erika Walter (@ERIKA__WALTER) reported

    @IBKR 1/2 - You have failed to call me back for over 48 hours, going on 72 hours b/c my phone was stolen and I'm locked out. This is unacceptable that you won't allow me in with all the documents I've emailed to you and that your 2-factor ID system is this terrible its failed twice.


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