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Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
East Orange, NJ 1
Williamsburg, VA 1
Noida, UP 1
Brest, Brittany 1
Melbourne, VIC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • AwokenApollyon
    Korban (@AwokenApollyon) reported

    @rfcapital2 @etrade It’s been broken for literally ******* weeks. I’m about to move my money to @IBKR

  • ljzmdg
    JKL (@ljzmdg) reported

    @JoachimMo1985 @IBKR @IBKR_Europe I did not get order canceled but I was not able to submit entry orders last night. Got no trading permission error.

  • A_Dev9
    DeV (@A_Dev9) reported

    @IBKR I had to deal with 3 separate customer care executives on 3 different instances and each of them gives conflicting reasons and advice for the delay and additional documentation. The customer care folks who handle the calls are not clear of your own process.

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR @JoseTorresEcon Traders workstation is a piece of garbage. Anyone not using IB. Stay away they are the worst

  • 0xPriom
    Priom.eth (@0xPriom) reported

    @joemccann @IBKR You are doing god’s work! Ibkr probably has one of the worst apis

  • NRaysoni
    Nitin Raysoni (@NRaysoni) reported

    @IBKR am from india mumbai my application is midway can i have any email id of indian customer care where i can explain what they need My name is Name middle surname Ur software counts middle name 1st letter only so ckyc is stuck Account no-U****4454

  • speculator20221
    speculator (@speculator20221) reported

    @HalifaxDC @chessdunk @IBKR Yeah they will have to fix it. Let me know what they say if you don’t mind as to what’s happening.

  • adi_baradwaj
    Adi (@adi_baradwaj) reported

    @joemccann @IBKR IBKR has surprisingly good API support for a boomer product

  • nimesh3t
    Nimesh Shah (@nimesh3t) reported

    Why does my daily p&l get messed up the moment Tel Aviv market closes @IBKR ? Please fix things on the backend.

  • binaycjha
    Binay Jha (Chartered Accountant) (@binaycjha) reported

    .@IBKR what happened with leverage ETFs order. I see that suddenly I have started getting error that I don’t have permission to trade this type of securities. Whereas I am trading leveraged ETFs since last six years without any issues except today.

  • Jack_Bauer2022
    Jack Bauer (@Jack_Bauer2022) reported

    @IBKR WTF OS going on with your Customer Service phone support, been trying to get through for past hour. Your company is an embarrassing joke, worst service ever!!!

  • OctoberFund
    October Fund (@OctoberFund) reported

    Is IBKR Paper Trader currently down? Why don’t I have permission to trade on the paper account anymore? @IBKR

  • noruserious
    Weeble Rothschild (@noruserious) reported

    @IBKR @IBKR why on god's green earth would you have YOUR "Technical Assistance" PHONE HELP based out of a country (Im guessing India) where an English speaking client of YOURS can't understand your Indian employee because their accent is so incredibly thick? WHY? #garbage

  • mr_dustan
    Mr. Dustan (@mr_dustan) reported

    @IBKR The url on your profile is broken!

  • karan_h_shah
    KaRan ShAh (@karan_h_shah) reported

    IBKR platform down for the last 10 minutes on both desktop and mobile. Anyone else facing this issue? #IBKR #trading @IBKR

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