Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Chicago, IL | 1 |
Mumbai, MH | 1 |
Piatra Neamţ, Judeţul Neamţ | 1 |
Barcelona, Catalunya | 1 |
Poplar, England | 1 |
Leesburg, VA | 1 |
Paris, Île-de-France | 1 |
Singapore, Central Singapore Community Development Council | 1 |
Melbourne, VIC | 1 |
Santa Cruz de Tenerife, Canary Islands | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Candy Walker (@CandyWalkers) reported
@IBKR Questions about fund withdrawal & login issue. Unfortunately, NO customer support though there is a "live chat", emails have sent but with neither reply nor sent receipt. Would there be help?! 😞
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Al Hemmingsen (@AlHemmingsen) reported
@NathanEYates @IBKR Wash sales are not a thing in crypto. You can sell, book a tax loss and immediately buy back. Assuming network fees don't overcome your tax benefits.
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Maurice (@mauriced0926) reported
.@IBKR server down? What’s happening?
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ProfitsTaken (@ProfitsTaken) reported
Anyone else sign up to @IBKR recently? Any other issues? My bigger gripe is the idea of chat being down / voice being slow? Any others?
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Nick Rossetto (@nrossett) reported
@thechartist @shaneoo1 @IBKR is down for maintenance so I can't check either.
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Amir Mizroch (@Amirmizroch) reported
I have never in my life had a more frustrating customer experience than with @IBKR And I live in Israel..
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Full P3NNY Alchemist 💲💵🦾 (@milly101_) reported
After 2 years finally leaving garbage @Questrade for @IBKR , questrade was killing me with all those fees and slow executions
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Vik (@vikas_aditya) reported
@IBKR how long it’s take to have an account opened? It’s literally been months ot waiting. What kind of support IBKR has?
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SPAC_Warrants (@SpacWarrants) reported
@dinnerdrengen @IBKR They told us after a series of phone calls to submit a support ticket and acknowledged it is an issue on their end. This is wholly inappropriate @IBKR and we are not happy campers. This is not on your customer to submit a ticket when you acknowledge the error is on your part.
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Uncle T (@TrevorS31686729) reported
@IBKR i will put a stop to wars/bullying/killing, if u kill u have to serve time in jail/soldiers that kill will need to support the soldier they killed family, bc the family loss their main sourse of income, if u bully u have to a weekend in jail, try n bully in jail
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N (@Ppii1210) reported
@IBKR Dears, For your kind support, I transferred a money from Saudi National Bank to interactive Broker in 30,Jan 2022 , but it is still not received on my account in interactive Broker . Best Regards
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ً (@financialbanter) reported
Why does @IBKR desktop platform look like **** from 1990? Why cant they pay UI/UX devs to fix this crap with the money they have. I mean it literally looks like an old windows computer.
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Vik (@vikas_aditya) reported
@IBKR How long does it take to have an account opened? It’s literally been months ot waiting. What kind of support IBKR has?
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Lions Gate Painting (@Deltapainter) reported
@IBKR Probably the most difficult site to use. I have had nothing but problems and so hard to contact anyone
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ProfitsTaken (@ProfitsTaken) reported
@Vice4Stocks @IBKR On a new tab (I call it a canvas) you should have the add window in the top left corner. Also make sure you're unlocked. I can't imagine why that would change for Canada. Anyone else have this issue?