Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Erandio, Euskal Autonomia Erkidegoa | 1 |
| Chicago, IL | 1 |
| London, England | 1 |
| Stockton, MO | 1 |
| Fort Wayne, IN | 1 |
| Xirivella, Comunitat Valenciana | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Vilnius, Vilniaus apskritis | 1 |
| Burgos, Castilla y León | 1 |
| Neuilly-sur-Seine, Île-de-France | 1 |
| Zagreb, Grad Zagreb | 1 |
| Donostia / San Sebastián, Euskal Autonomia Erkidegoa | 1 |
| Langoat, Bretagne | 1 |
| Barcelona, Catalunya | 1 |
| Pasadena, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Golden Ticket
(@Scouting4Gold) reported
@IBKR No point in using your service, because you won't approve me for options trading.
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Mark
(@Mark21114808) reported
@IBKR I haven't been able to trade for the past 2 hours because the IB server reset is failing today, maybe IB should sort out it's existing products before offering new ones?
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The Portfolio Trader
(@_mumbling_me) reported
@jameswhelan42 @IBKR I tried all that. Callled support they agreed that "we have an issue we r trying to fix it."
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Dogs&Viruses
(@Craigster771) reported
@IBKR Worst brokerage
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John Bianchi
(@_jmb22) reported
@IBKR worst company for putting you on hold forever on the phone
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Condor Lizard
(@DrokeRussell) reported
@IBKR I'm getting a server crashed error. Is that site wide or just me? I'm not real happy about it, I'm trying to day trade here
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Unclescrooge
(@Muneeb57106077) reported
@Trading212 @IBKR @lake_resources $llkkf blocked since feb FEB absolutely disgusting either let us sell or unblock it can’t believe it’s taken this long and yet you guys ignore customer Complaints. Absolute robbery in broad daylight. What if I needed the money oh Yeh it’s blocked
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Dubsize
(@cap_ou_pacap) reported
@IBKR Hey - This morning I am not receiving the SMS to connect to TWS or getting it after like 20 minutes. Any issue on your sms provider side ?
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Junlong
(@traderjllu) reported
@IBKR your website is down.
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doug henry
(@dfresh1001) reported
@NoGmicks @IBKR Lmao I agree if you did it without help.. but in total it took me 2hrs to set up wire and buy… but I did cheat and call to get help to avoid the mess… had a great person help me.
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Tom Connole
(@tomcnle) reported
Day 46 and @IBKR still can't track down the settlement funds sent to my account. How this can happen and the level of zero f&*ks given from Interactive Brokers and their custodian @BNPParibasAPAC support is mind blowing. Trade on your own HIN people, switching to @hellostake
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Don Weidner
(@donweidner) reported
@IBKR Ah-ha… this is why you sent me multiple emails telling me you don’t support transfers to Coinbase.
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The Boston View
(@TheBostonView) reported
It's 2021 of the 21st century and you cannot get trade history for an individual security off the screen or in accounts at @IBKR. How nuts is that? Even @Vanguard_Group and @Fidelity, whose apps and user interfaces are awful, can give you that pretty easily in accounts.
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**** Ferguson
(@TurdFer30429472) reported
@IBKR This has to be the most unreliable broker I have ever used - will not allow you to log in most of the time and support is unless - I’ll be moving away from IBK this week
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thomas bryant
(@thomasb037) reported
@IBKR BCH declined 3.8% over 24hrs and was trading at $512.57. The support level for the coin rested at $503.91 and then at a month low of $449.72. I have been investing through the help of Mr Timothy who is an expert in crypto. He can be reached via telegram(timothyhamiltonofficial)
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