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Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Williamsburg, VA 1
Noida, UP 1
Brest, Brittany 1
Melbourne, VIC 1
Lille, Hauts-de-France 1
Sant Cugat del Vallès, Catalonia 1
Zaragoza, Aragon 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • Comradephate
    Jaron (@Comradephate) reported

    lmao I've been trying to get in touch with @IBKR support for a week now, because I still haven't received the funds from an account I closed almost a month ago. Their support just closes the chat without helping, and their website is broken so it's not possible to open a ticket.

  • MikiTopalano
    Miki Topalano (@MikiTopalano) reported

    @IBKR Please make it possible to deposit into a local bank for users in Europe. Before I was able to deposit money into a Czech Bank and now I have to make international transfers to Germany. This is a big issue, please look into it. Thanks

  • Michael47685296
    Michael Hollywood (@Michael47685296) reported

    @IBKR I’m trying to open an account but it won’t let me past your first page. Was moving here from @RBC due to time delays and IT issues.... seems like same everywhere sadly

  • johnberchick
    Johnberchick (@johnberchick) reported from Seymour, Connecticut

    15 year @IBKR customer with 13 accounts. Just spent over an hour on hold only to finally get someone who couldn’t help me. Who got me over to banking, who also couldn’t help me. Said he needed to get to the pro desk and that’s the last I heard from him. Frustrating...

  • MickeyAfterwit
    Mickey Afterwit (@MickeyAfterwit) reported

    @IBKR what’s wrong with your account management system?? It’s been impossible to login into. How come your trading software is so good and your account management is so outright awful.

  • iliyan05471955
    iliyan (@iliyan05471955) reported

    @IBKR Good evening, i have a problem with my application and i have no responce for more than 10 hours. I have funded my account and the only thing that holds my accoung back is Ressidental Address proof which is Recieved and being in processed.

  • BK5571
    BK557 (@BK5571) reported

    @IBKR @IBKR you approved / verified my account, and when I deposited money into my IBKR account, I could not trade due to 'account verification' issues. Why would you do that?I am trying to provide an address verification but you've rejected both. T686462. Plz contact me ! U5433535

  • Hernandaco
    Hernando Moncaleano (@Hernandaco) reported

    @IBKR Instead of posting BS why don't you take care of your customer service. I have been on hold for over 2 hours... And now I cannot trade because you cannot process a document uploaded weeks ago

  • Hernandaco
    Hernando Moncaleano (@Hernandaco) reported

    @IBKR They never called your lousy customer service right?

  • inv_jk
    JK_Inv (@inv_jk) reported

    @IBKR Hello again!! Can you please explain why you applied an only sell restriction to ticker LLKKF and when you are planning to normalize this situation. As a customer of your services I feel unprotected. Very disappointed on your transparency. Do something!

  • JamesonDaniels
    Jameson Daniels (@JamesonDaniels) reported

    @IBKR Trying to compose a new ticket inquiry but there's no response in the drop down boxes thereby disallowing me from completing and sending a message. Anyone...

  • Vlad80067397
    Vlad (@Vlad80067397) reported

    @lake_resources @IBKR and @Trading212 a bad joke, playing with people's money

  • adtonev
    Anton Tonev (@adtonev) reported

    @IBKR YOUR SUPPORT IS AWFUL AND IMPOSSIBLE TO GET TO. MY ACCOUNT IS UNUSABLE BECAUSE AFTER WAITING FOR 1H ON THE PHONE YOUR SYSTEMS THROWS ME OUT

  • TalatiTapan
    Tapan K Talati (@TalatiTapan) reported

    @Ztrader12 @IBKR @TDAmeritrade Ohh no.. damn webull doesnt have that either. I will ask around and see what comes about. Good luck in your search.

  • phelcy
    MagnifiqueFle (@phelcy) reported

    @IBKR how come i cant trade with my account?? Your online ticket form page is not working. your phone lines are not being answerred. I just lost on an opportunity i need help!!!

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