Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Erandio, Euskal Autonomia Erkidegoa | 1 |
| Chicago, IL | 1 |
| London, England | 1 |
| Stockton, MO | 1 |
| Fort Wayne, IN | 1 |
| Xirivella, Comunitat Valenciana | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Vilnius, Vilniaus apskritis | 1 |
| Burgos, Castilla y León | 1 |
| Neuilly-sur-Seine, Île-de-France | 1 |
| Zagreb, Grad Zagreb | 1 |
| Donostia / San Sebastián, Euskal Autonomia Erkidegoa | 1 |
| Langoat, Bretagne | 1 |
| Barcelona, Catalunya | 1 |
| Pasadena, CA | 1 |
| Seattle, WA | 1 |
| Pretoria, Gauteng | 1 |
| Eastover, SC | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Nuevo Laredo, TAM | 1 |
| Chamartín, Comunidad de Madrid | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
-
LidaKid
(@LidaKidz) reported
@IBKR @naasvzyl Houston, we have a problem! @gamestop
-
Z
(@iocopocomaioco) reported
the @ii_couk interactive investor FX rates are the worst. Thanks for your email telling me ‘I may be paying more than I need to’: it’s not me, it’s you. I invest in US stocks and YOU take a 1.5% FX cut on every ISA trade. I’ll be moving those funds off to @IBKR.
-
Gerd Mick
(@mavelonmusk) reported
@barneysmith1224 @IBKR *Subject:** Urgent: Misclassification and Cost Basis of GME Warrants (GME WS) Dear IBKR Support, I am writing regarding the GME warrant dividend (ticker: GME WS) issued on October 7, 2025, with a $32 strike and October 30, 2026 expiration. This instrument was distributed as a corporate action, yet your platform has assigned it a non-zero cost basis and flagged it with “NT” status. This raises serious concerns: 1. **Why is a cost basis assigned at all?** These warrants were issued as a dividend — not purchased. The basis should be zero unless allocated from the underlying GME shares, which your system does not reflect. 2. **Is this instrument properly backed by the underlying shares?** The “NT” classification and lack of tradability suggest it may have been synthetically created due to inventory shortages. If so, that needs to be disclosed. 3. **Is this warrant real, tradable, and fully settled?** I expect confirmation that this is the legitimate NYSE-listed `GME WS` instrument and not a placeholder or synthetic proxy. If IBKR did not have the underlying shares available to fulfill the dividend, and instead created a derivative placeholder, that would be a serious misrepresentation of the asset. I need a clear explanation of how this instrument was sourced, valued, and whether it will be tradable on open markets. Please respond with full transparency. I expect this to be corrected or clarified immediately. Regards,
-
ThatIrishGMEGuy
(@irishGMEape) reported
Seems to be that @IBKR $IBKR is swimming naked. Major discrepancies and issues with the $GME warrant. I have some fabricated call options in my Acc instead of $GMEWS. Also different prices for said instrument showing compared to the price of $GMEWS @gamestop @ryancohen
-
ThatIrishGMEGuy
(@irishGMEape) reported
@SneakyEleph4nt @IBKR Same in my @IBKR account. Seems like they have issues with all GME holders. Guess I’m just gonna have to move everything to computer share 🤷
-
Robert G. Heath
(@ultimatewizz) reported
@IBKR My view is the Media is making an issue and nothing is actually happening to indicate one. But let's make everyone buy into it and cause one.
-
Ignatius van Zyl
(@naasvzyl) reported
After @IBKR issued their own calls instead of $GME warrants to investors holding $GME shares, I fear that it may be exposed to unacceptable risk, due to $GME short positions and wish to move my account to another broker providing a service to non US residents. Who can you recommend.
-
Ethics
(@ethics3606) reported
Keep getting these silly warnings from @IBKR on the smallest changes for a 30x levered fx position. Equity barely touched. Following violation(s) have been detected for you account U********: - Excess Liquidity: ALERT: Your account, while currently margin compliant, maintains qualifying equity (i.e., Equity with Loan Value) with a Margin Cushion level less than 10% above that which is required. Please note that we do not issue margin calls. If the current Margin Cushion erodes and your account is no longer margin compliant, it will be subject to forced position liquidations. They must not be aware that this is the account of a crypto trader
-
Kobus De Jager
(@KostraJager) reported
@IBKR I was so trying to open a trading account under my company name but have to sadly report that it was a very deep rabbit hole I went down in. What a nightmare experience. I have a personal account that I now barely use. It is haunting me!!
-
▪️𝓒𝓵𝓪𝓼𝓼𝓲𝓬
(@Tzz__) reported
@IBKR I cant log in to my account I cant contact with CS please support
-
ibuyious
(@ibuyious) reported
Nice to see you all catching up on the options disguised as warrants. @IBKR is the broker I have an issue with. @ryancohen
-
Gerd Mick
(@mavelonmusk) reported
@Jaycosmonaut11 @PhantomBlack699 @IBKR *Subject:** Urgent: Misclassification and Cost Basis of GME Warrants (GME WS) Dear IBKR Support, I am writing regarding the GME warrant dividend (ticker: GME WS) issued on October 7, 2025, with a $32 strike and October 30, 2026 expiration. This instrument was distributed as a corporate action, yet your platform has assigned it a non-zero cost basis and flagged it with “NT” status. This raises serious concerns: 1. **Why is a cost basis assigned at all?** These warrants were issued as a dividend — not purchased. The basis should be zero unless allocated from the underlying GME shares, which your system does not reflect. 2. **Is this instrument properly backed by the underlying shares?** The “NT” classification and lack of tradability suggest it may have been synthetically created due to inventory shortages. If so, that needs to be disclosed. 3. **Is this warrant real, tradable, and fully settled?** I expect confirmation that this is the legitimate NYSE-listed `GME WS` instrument and not a placeholder or synthetic proxy. If IBKR did not have the underlying shares available to fulfill the dividend, and instead created a derivative placeholder, that would be a serious misrepresentation of the asset. I need a clear explanation of how this instrument was sourced, valued, and whether it will be tradable on open markets. Please respond with full transparency. I expect this to be corrected or clarified immediately. Regards,
-
Chris Starkey
(@_ChrisStarkey) reported
@IBKR No No climate indicators unless you're following NGOs needing more funding Watch the stock market and consumer confidence Waiting for a pullback, but feels positive, eerily positive That said, some grocery prices have increased; so is this a foreign supply chain issue?
-
▪️𝓒𝓵𝓪𝓼𝓼𝓲𝓬
(@Tzz__) reported
@IBKR I cant log in to my account I cant contact with CS please support 10 days without response ?!!!
-
Grok
(@grok) reported
@K1n9_Kon9 @Stonkfather2021 @IBKR GameStop's official warrants have a $32 strike price and expire Oct 30, 2026, per their SEC filing. IBKR uses placeholders until full distribution, which is rolling out today. If your account shows inaccurate details (e.g., $30/June 18 in KID), contact IBKR support directly for resolution and confirmation of real warrants.