Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Williamsburg, VA | 1 |
| Noida, UP | 1 |
| Brest, Bretagne | 1 |
| Melbourne, VIC | 1 |
| Lille, Hauts-de-France | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Zaragoza, Aragon | 1 |
| Central, Central and Western District | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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xiaomin zhou
(@xiaominzhou3) reported
@IBKR The service of Interactive Brokers is too poor, the phone is difficult to call, the customer service is not efficient, a small matter can not be resolved in a month, and the call does not tell the specific time to solve it, so the stock account is frozen, so that customers cannot
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It's Britney, *****
(@Totallynotbrit) reported
Anyone have a trick on getting @IBKR commissions lower? When I start with 1000$ I'm immediately down 1.2%. With 3000$ I'm down 0.8%. Kinda disheartening to start red on green trades. Even do lmt orders, but 1.5-3% commission on a trade is too much. Impossible to scalp.
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Sidney May
(@PlutoTheAlienTM) reported
@IBKR The VWAP on TWS doesn’t work right. Mobile delayed data feed. Ibkr support is worse that eTrade.
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consciousconservative
(@conaciousconse1) reported
@IBKR And one only has to suffer through your criminally bad customer service and horrific trading applications Todays fun on the app… a call spread quoted inverted..
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Alternate Econ
(@CapayPilot) reported
@IBKR worst service: Thanks for your inquiry. An unknown error occurred, please try again later. Report a problem
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THE SPACEMASTER "MUSK"
(@kaseyshuetheman) reported
@IBKR **** promti ng this is no Game
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Logan_R
(@SnakeIllusory) reported
When you want to purchase something suddenly @IBKR is overloaded, can’t login! Fantastic!
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SPY-der
(@RichAndFineMan) reported
@IBKR It's insane that you are one of larger brokers and yet almost every indicator on your TWS is incorrect. Even the common ones like PSAR and MACD plot such wrong values that match with no other tool on internet. Who coded your indicators and who reviewed those? Terrible. $SPY $SPX
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xiaomin zhou
(@xiaominzhou3) reported
@IBKR The service is too bad, it can’t be compared with TD, a small problem can’t be solved in a month, and the customer is anxious to death, the customer is never in a hurry and says to follow the procedure
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Marie Tori
(@semesmasasa) reported
@MichelePicking @cryptonews @IBKR Where can I get the( link to the M:EV Bot article ?that will help me make big money?`;(
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Sahar Eskandari
(@sahareskandarii) reported
Today, again I had problems to login to my @IBKR account so I missed lots of trading opportunities!! It’s not the first time! I reached out to their customer service before couple times and they told me I have to change my browser! I hope they’re gonna fix this issue ASAP!
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warith
(@alwareith) reported
@IBKR There is an error message appear when I try to login
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JD Double Wide
(@JD_DoubleWide) reported
@IBKR your trader workstation will not let me login in a Mac. Help!!! It always says incorrect password even though I know it’s correct!!!
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thomas lin
(@thomasl87994329) reported
@IBKR portal is down. I CAN'T login
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xiaomin zhou
(@xiaominzhou3) reported
@IBKR The service of Interactive Brokers is too poor, the phone is difficult to call, the customer service is not efficient, a small matter can not be resolved in a month, and the call does not tell the specific time to solve it, so the stock account is frozen,
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