Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Erandio, Euskal Autonomia Erkidegoa 1
Chicago, IL 1
London, England 1
Stockton, MO 1
Fort Wayne, IN 1
Xirivella, Comunitat Valenciana 1
Sant Cugat del Vallès, Catalunya 1
Vilnius, Vilniaus apskritis 1
Burgos, Castilla y León 1
Neuilly-sur-Seine, Île-de-France 1
Zagreb, Grad Zagreb 1
Donostia / San Sebastián, Euskal Autonomia Erkidegoa 1
Langoat, Bretagne 1
Barcelona, Catalunya 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • Patrici19382290 Patricia (@Patrici19382290) reported

    @IBKR Maybe I will if someone- anyone - can seriously sit down and explain it to me

  • Fat_Cat_Bitcoin fat-cat-bitcoin (@Fat_Cat_Bitcoin) reported

    @IBKR Hi good day. I created an account at IB and it was approved. When I wanted to transfer funds I could not enter more. I get a caption that says: "Your application has been deleted". Please help me, nobody answers my emails. Account U5746783.

  • plantmath1 Plant (@plantmath1) reported

    @IBKR Can you please fix whatever issue causes me to miss earnings announcements in the app.

  • VanessaSelbst Vanessa Selbst 🏳️‍🌈 (@VanessaSelbst) reported

    @IBKR been trying for many many weeks now to get you to change my state of residence. I moved months ago. Your customer service for retail is atrocious. It’s a simple fix and I can’t trade products I need or get the right tax info without the change. Please respond!!!

  • ney123456789 Ney Torres H (@ney123456789) reported

    @EvanBleker @IBKR I can access the trading platform on the desktop. however I can access the account online. Asks me for a LEI number and will give me an error if I try to get it or if I don't... Id called 20 times... they are always saying "ahh we see the problem, let me push it up"

  • KellyWylde Kelly Wylde (@KellyWylde) reported

    I remember a time when @IBKR had great customer service: quick connection with a rep, low wait times to chat... It's been 30 minutes and I'm still waiting to connect to someone. Considering a brokerage change...

  • bluinitro Bluinitro (@bluinitro) reported

    @IBKR Please start accepting e-transfers. Your transfers are still terribly slow, even with bill payments. The faster you do it, the better for not only subs, but potential new customers. Patiently waiting before I switch to @Questrade who just enabled this feature

  • thenormal02 thenormal (@thenormal02) reported

    @IBKR the platform is giving me login issues. It keeps logging me out. Can you look into it?

  • Xprsn_Warrntd Invest in You (@Xprsn_Warrntd) reported

    @IBKR The are Crooks they have disabled my account due to their It department glitch so some customers without any prior warning now i cannot trade for whole day and have to wait and lose money on my option/stock which i would otherwise close even after escalation Ticket no 886223.

  • AdamJac37754276 Adam Jackson (@AdamJac37754276) reported

    @IBKR What is wrong with your platform??? So many pink stocks and your restricting trading on them??!! $GRSO $DGTW Fix this please.

  • bierh0ff Chrismar246 (@bierh0ff) reported

    @IBKR Do you plan to offer this service for international investors?

  • AlmostDunWaitin FS Investing (@AlmostDunWaitin) reported

    @IBKR How on earth did you get rated best online broker..... Worst experience ever this past 24 hrs with your company.

  • minchev_martin Martin Minchev (@minchev_martin) reported

    @DrJDKean @IBKR I want to know the same thing. Did you resolve the issue somehow?

  • Katadhin John Andrews (@Katadhin) reported

    Hey @RobinhoodApp, your new login check has a bug with Safari. I can't login. I guess it's time to complete my Transfer to @IBKR.

  • MarekZee Marek Zee (@MarekZee) reported

    @jsizzle_0 @LivinRentFree_ @IBKR It's not bad if you just buy and hold. I sometimes do many trades in a single day and their UI is very clumsy comparing to TD. I actually may hold the Fidelity account and make it into a long-term hold account... Or convert it into an IRA account.

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