1. Home
  2. Companies
  3. Interactive Brokers
  4. Outage Map
Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

Less
More
Check Current Status

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Banda Aceh, Aceh 1
East Orange, NJ 1
Williamsburg, VA 1
Noida, UP 1
Brest, Brittany 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • TheBigBerbowski
    TheBigBerbowski (Jebaim) (@TheBigBerbowski) reported

    @SixSigmaCapital @IBKR Did you submit deposit request first, and sent money after? Stupid question I know, but if not done in this very order it can cause hours of delays with your deposits.

  • vlatceS
    Vlatko (@vlatceS) reported

    Hey @IBKR any customer support or no such thing in your company?

  • speculator20221
    speculator (@speculator20221) reported

    @HalifaxDC @chessdunk @IBKR Yeah they will have to fix it. Let me know what they say if you don’t mind as to what’s happening.

  • RealityCypher
    Cypher3d (@RealityCypher) reported

    @IBKR has the worst customer support I've seen for any product/service I've ever used in my entire life. It's honestly breathtaking...

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR My bid & ask spreads disappeared. I had to restart TWS to get them back. Then i was getting messages that I was under pdt and i wasn't alliwoded to trade. I am not uber pdt. Not even close to it. I shut down TWS & restarted. That resolved the issue.

  • Dougcotefx
    Cotednq (@Dougcotefx) reported

    @dontbsalti @IBKR @whop Deleting tweets after a photo shop error is definitely not a red flag at all. Totally definitely legit.

  • arnoblits
    Arno (@arnoblits) reported

    @CharlesSchwab @IBKR Today during the extreme volume spikes, the Java client completely locked up, preventing me from broadcasting closing orders to the exchange via AT. I’d appreciate a full forensic audit comparing my client-side input request timestamps against your server-side receipt logs.

  • AlgoSnafu
    𝔸𝕝𝕘𝕠💥𝕊𝕟𝕒𝕗𝕦 (@AlgoSnafu) reported

    Is anyone else experiencing an issue in IBKR TWS where alert lines stop appearing on charts, even though the alerts are still active in the alerts window? I’ve been dealing with this issue for years now ... 😢 @IBKR

  • PhenixInvesting
    PhenixInvesting (@PhenixInvesting) reported

    @IBKR Can you fix your Order System on K200 Futures K200 Broken for past 30 minutes 0 Customer Services & 0 understanding how serious it is!!! Some Traders are losing millions out there and even might blow up if you don't fix your thing Answer needed for the Community

  • TreizeKushrena2
    Treize (@TreizeKushrena2) reported

    @assface_burner @IBKR $hood is a joke, won’t let you trade with unsettled funds when volatility is elevated like today. Ask me how I know lol. Its slow as hell, has terrible fills. IBKR fills instantly, clearly the superior brokerage

  • xbc9stazj
    Stan (@xbc9stazj) reported

    After around 1 year of investing I transferred all my positions from @DEGIRO to @IBKR for risk exposure I had gone from 81.5K€ to 160K€ but the inflation prints and the overall bearishness cycle slowly landed me around ~113K€ Around that time I decided to load up on $RKLB warrants because I loved the company so much (yes, there were $RKLB warrants at some point) These contracts - I didn’t know it at the time - had pretty simple but specific rules : If the stock traded higher than $10 for an extended period of time (~2 weeks I think) the company could redeem them, no matter what the current price was. And man did they redeem them The stock was trading at $8 when they did so, offering us the option to buy the stock at the warrant strike price, $11.5, making them basically worthless on a cash basis I got demolished. I freaked out so bad I didn’t where to hide, for the first time as a market participant, I wanted to cry When I discovered there was a cashless exercice option that gave ~0.3 share per warrant, I was actually relieved. But the damage to my portfolio was severe regardless, basically a 70% wipeout on that massive position I didn’t know it at the time but that event was the trigger for a highway to 14K€ When I said in my quoted tweet that it’s going to be hard, this is what I’m referring to

  • iB3Bestpony1985
    𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported

    @IBKR if you think I'm going to shut up. If you ignore me you've got a whole different problem. I will not back down or shut up until some responses found and a resolve of this issue is met

  • BitgetSupport
    Bitget Support (@BitgetSupport) reported

    @yedior @GracyBitget @IBKR Please elaborate further on your concern or you may send us a direct message to properly address the issue.

  • iB3Bestpony1985
    𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported

    @IBKR I shouldn't have to say I have billions when I have a disability support pension and just want to get a foot up. I also want to invest in a company that I believe in that will help a project hopefully

  • Jack_Bauer2022
    Jack Bauer (@Jack_Bauer2022) reported

    @IBKR WTF OS going on with your Customer Service phone support, been trying to get through for past hour. Your company is an embarrassing joke, worst service ever!!!

Check Current Status