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Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Amiens, Hauts-de-France 1
Toronto, ON 1
Phoenix, AZ 1
Nelson, England 1
Hyderabad, TG 1
Mesquita, RJ 1
Calgary, AB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • outrasparada
    . (@outrasparada) reported

    @IBKR how about you stop that BULLSHIT of the PDT rulling that was over 2 fkng months ago. What a shame of a broker. **** you.

  • HappyHkL1
    HappyHKL (@HappyHkL1) reported

    @IBKR The system is completely down and we can't trade! The downtime is causing real financial losses. How will IBKR compensate affected users for this outage? Please address this immediately! 🤬😤😤😤😤😤

  • nycguy1988
    Ryan (@nycguy1988) reported

    @IBKR And HORRIFIC SLIPPAGE that crushes P&L, with slow customer service in submitting trade busts to CBOE that costs clients money. I'm mad at you.

  • Double_Niu
    niu.niu (@Double_Niu) reported

    @ekapob @IBKR same here! this is sooo bad and can cause massive loss for users

  • billYT2025
    MisterX2025 (@billYT2025) reported

    @IBKR In blue states. If you don't have wealth, then you can't fix medical problems with your health.

  • _charles289
    Carlos Dos Santos (@_charles289) reported

    Has anyone else had issues with Trading Permissions for US penny stocks on @IBKR? Their customer support isn't the best either... way too slow.

  • saptarshi_tweet
    Saptarshi Das, CFA (@saptarshi_tweet) reported

    @IBKR @JoseTorresEcon @IBKR do you ever solve issues. Your customer service is -100 out of 10. You haven't been able to solve a critical problem for over 20 days now. Ticket #T877121. Are they sleeping on their beds. The issue has been escalated 4-5 times already. DO YOUR JOB!

  • AndyJB4676
    andrew brett (@AndyJB4676) reported

    @Therichardralph @IBKR I’ve tried three times to create an account and log in with IBKR and have only ever got an ‘unknown error’. Not had that problem with T212 or other apps

  • TT_stocks_
    The Titan Traders (@TT_stocks_) reported

    @D3GSolutions @IBKR Worst customer service in history I’m not joking. Took them (6) months to reach out to me about my inquiry about a simple rebate on my $371,000 in commissions I spent. At the end of it all they said there is nothing they can do. ******* worthless

  • AnhDaDen811
    invoker🎮 (@AnhDaDen811) reported

    @IBKR But what about those who've had bad experiences with them?

  • GomesNayagam
    GomathiNayagam (@GomesNayagam) reported

    @IBKR i day trade a lot, used IBKR desktop initially damn ******, so slow and refresh issue, no help, screen freeze at times, and then went back to traderworkstation, another major issue is PDT waive off kind of new feature IBKR taking long to implement.

  • froyomofo1
    froyomofo (@froyomofo1) reported

    @IBKR I put a ticket in FOUR DAYS AGO and still nothing back. Why ******** should I keep using a platform where I can’t get an answer to a question in a reasonable amount of time?!

  • ekapob
    Ekapob⚔️ (@ekapob) reported

    @StateInterOffic @IBKR It's totally unacceptable. Hopefully the issue will be resolved soon.

  • saptarshi_tweet
    Saptarshi Das, CFA (@saptarshi_tweet) reported

    @IBKR @Paysafe @IBKR do you ever solve issues. Your customer service is -100 out of 10. You haven't been able to solve a critical problem for over 20 days now. Ticket #T877121. Are they sleeping on their beds. The issue has been escalated 4-5 times already. DO YOUR JOB!

  • _AcumenVentures
    Tim Williams (@_AcumenVentures) reported

    @jeremiahrogers @IBKR is horrible and their customer service absolutely sucks! Tried them and couldn’t wait to get my funds out - which they held for a stupid amount of time.

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