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Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Saint-Ouen, Île-de-France 1
Le Grand-Quevilly, Normandy 1
Sydney, NSW 1
Jewar, UP 1
Noida, UP 1
Los Angeles, CA 1
London, ON 1
Melbourne, VIC 1
Cape Town, Western Cape 1
Banda Aceh, Aceh 1
East Orange, NJ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • BullDriven
    BullDriven (@BullDriven) reported

    @IBKR I have... they claimed they are waiting on finra regulatory notice but that is incorrect. That notice was issued 4/20/26 showing effective date 6/4/26. Other brokers are moving quick on this and your web ticket reps are uninformed. Many are waiting on this information. Pls help

  • Yogithebearish
    joe (@Yogithebearish) reported

    @IBKR Just fix your ****** platform and stop trying to blame my network. This is 2026. When I log into TWS I feel like I am using an Atari. Get update to date.

  • GeodesRock49
    Geodes R Rocks (@GeodesRock49) reported

    @NBee007 @IBKR Disaster trying to login through the Website Portal on a Lap Top, only to be directed to the Cell APP, then back to the Portal for another type of Code, a SMS Code, a Challenge Code, then to a page on the Lap top Website to scan a code on your phone app (why when I am logging in on my laptop??), then over here, then there, then 2 hours is gone and still cannot login. Cannot submit a request for help unless you can login. Try calling? Cannot understand what the person is saying. Pathetic Platforms. Then, as Ten Beers has observed, you get a Canned Response in "X".

  • EdwardAmar46469
    Volatility (@EdwardAmar46469) reported

    @IBKR IBKR sucks horrible desktop and worse mobile app! Cluttered god awful! Switch to $HOOD!

  • 5131b69341dc4dc
    Atul Sinha (@5131b69341dc4dc) reported

    @IBKR Sir I am a account holder of IBKR ,but despite several attempts I am unable to sign tax information document. I have forgotten how is have written my name initially .can you help,I am unable to add funds .

  • fibscalper
    One Fib Per Day (@fibscalper) reported

    @buyerofponzi @IBKR They do suck bad I removed all my funds.

  • prathap_moola
    prathap chandra (@prathap_moola) reported

    @IBKR's customer support in india is literally non existent. nobody is willing to help and resolve my queries. Kindly help enable permission for trading and override the cooling period. Also there is no acknowledgement or confirmation of money transfer as well

  • ElhuronD33244
    ELhuron DasWiesel (@ElhuronD33244) reported

    Hey @IBKR ! Why is it that your stock newsfeed in the individual tickers is so bad? It shows completely irrelevant information 95% of the time. And if it's relevant judging from the headline it doesnt work half the time when you click on it. This is really annoying.

  • rellim_evad
    Dave 🇨🇦🎧⚛️ ☸️🇬🇧 (@rellim_evad) reported

    @bclund @IBKR Agreed! They seemed to have changed to an AI customer service system, which seems to struggle with the most basic questions.

  • best_voyages
    BestVoyages (@best_voyages) reported

    @ChizaramNelo @IBKR Most day traders lose money. I don't want to be in that group. So I'm more of a swing trader - taking my time and watching for trends and opportunities. They should really teach this stuff in school, but teachers themselves are typically very bad with money anyway.

  • marcoaam95
    Marco (@marcoaam95) reported

    @IBKR It's been 2 months I requested a modification of my name and other data in the platform and didn't receive any response. That's not serious, how do you expect me to transfer a large amount of funds if customer support is inexistent?

  • real_BD_2025
    realbd (@real_BD_2025) reported

    1/ Samsung Securities just became the first korean broker to launch an online omnibus account service if you have an @IBKR account, you can now buy korean stocks without opening a korean account

  • Tradesetupsonly
    TradeSetupsOnly (@Tradesetupsonly) reported

    Wow, @IBKR is giving me so much trouble. Considering closing with them to move somewhere else. Can’t deal with the hassle anymore.

  • sumo_moon
    SumoMoon (@sumo_moon) reported

    @mclaughli46343 @rogerhamilton @IBKR Sure looks like PR is coming. And now Clayton is being exposed by sec that Rico case should be juicy. And Moe and Ritz getting taken down across multiple lawsuits.

  • MikasaSukasaN
    MikasaSukasa (@MikasaSukasaN) reported

    @IBKR I am ok with a slow server if you guys find a way for people to invest directly from pakistan without having to use @wise or some other roundabout method

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