Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Williamsburg, VA | 1 |
| Noida, UP | 1 |
| Brest, Brittany | 1 |
| Melbourne, VIC | 1 |
| Lille, Hauts-de-France | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Binay Jha (Chartered Accountant) (@binaycjha) reported@wallstreetaz @IBKR Yes. Not able to trade @IBKR due to data issues
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JT Gert (@the1Gert) reported@AiStockAgent @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.
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Light Yagami (@lightyagami3107) reported@Akshat_World @IBKR please confirm whether there as an error from your side.
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James Sun (@LSKMSun) reported@IBKR what maintenance??? App not accessible!!!
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kevin@Crypto (@ngocquang19877) reported@brian_armstrong @IBKR fix your damn stock price for **** sake
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Cotednq (@Dougcotefx) reported@dontbsalti @IBKR @whop Deleting tweets after a photo shop error is definitely not a red flag at all. Totally definitely legit.
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TrendTrader (@TrendTrader_US) reported@IBKR Your customer service is lacking compared to Fidelity and Scwab. Why do you restrict IRAs from trading $BNO, $CPER, $MPLX … when the other two don’t? Your customer ssrvice never follows thru to resolve these issues despite promising to do so. #noaccountability
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Raj Khan (@RajKhan92446621) reported@IBKR dear ibkr i deposited funds on my ibkr account on 20th March till now I not received funds in my ibkr account but deducted from bank on the 20th please help asap add my funds
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Balanar (@Balanar_007) reported@mtrad203 @IBKR Same here!!!! In addition to awful laggy and buggy tws, now this @ibkr
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Reuben Walker (@bwalkers212) reported@IBKR Locked out of account. Software & telephone of no help. Artificial Intelligence consulted. Nothing works.
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Investment (@Investm80789211) reported@IBKR I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me
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Market Mommy (@dontbsalti) reported@trader2179 @IBKR @whop Or IBKR has to explain why there’s a mathematical error in the post that is now deleted.
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🅰️LB🅰️ (@ALBACapMgmt) reported@IBKR Oi *********. What is the point of providing any pnl information if you are just going to value US etfs at nonsensical fkg values during non cash equity hours. AOR for example. ******* you people are impossible to like.
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AngryPhysicist, PhD. (@Drcamole) reported@IBKR @JoseTorresEcon Hello @ibkr ... I have a new phone and a new phone number. It has been impossible to speak to anyone due to the lack of IB key and I have tried live chat, email, phonecall, and feedback report, but nothing works. How do I get in touch with someone regarding this. Please help!!!!
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BatCAt (@BatcatCA) reported@IBKR guys, you send out warnings about phishing attacks on IBKR accounts, but then also send out a mail about annual verification *WITH A LINK INCLUDED IN THE MAIL*. Come on. Stop including links in your official mails. Just tell us what to expect when we login. Not hard.