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Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Williamsburg, VA 1
Noida, UP 1
Brest, Brittany 1
Melbourne, VIC 1
Lille, Hauts-de-France 1
Sant Cugat del Vallès, Catalonia 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • tradeharder
    otto (@tradeharder) reported

    @averygrrl @IBKR “Prof” subs are just a small revenue stream for zero cost. **** em! Dodge that and life is good. The real Danger of retail is when vol spikes and there is no way to trade it. They’re all “down” Major part of my strat is to never get burned in those 30min craziness where $ made

  • _realestdev
    vic (🎩, 🎩) (@_realestdev) reported

    @IBKR y'all gotta fix y'all charts, no reason it should be this slow

  • harperwc
    craig harper (@harperwc) reported

    @IBKR how long is this "scheduled maintenance going to last ?

  • ZombiLiving
    AcornHoarder (@ZombiLiving) reported

    @IBKR Fix your damn ancient deposit system and maybe more people would use your services! Use #IOTA or #hathor or fee free crypto if you have to!

  • RickGrimesDSN
    Rick Grimes (@RickGrimesDSN) reported

    @IBKR I began composing new tickets on 11/29 re: IRA Conversion. You have never responded to me. I decided to write ALL Departments. Where is the service. Obviously time sensitive but it seems you don't care.

  • Abdulaziz1992s
    ABDULAZIZ (@Abdulaziz1992s) reported

    @IBKR Why don't you support the Arabic language for me to reproach you?

  • TK421UK
    TK421 (@TK421UK) reported

    @IBKR But first, you'll have to spend a half hour trying to login to this 90s anachronism. No text, no login due to "IP address changed". Astonishing bullshit.

  • BarrowmanBen
    Ben Barrowman (@BarrowmanBen) reported

    ASTOUNDED at the poor service im receiving from @IBKR. Deposited money over a week ago, which has now disappeared. Have sent proof of payment which apparently isnt enough to get the credit ive paid for into my account. Staff just shurg their shoulder. BEYOND BAD, AVOID!!!!

  • B_Gumm
    Brandon Gum (@B_Gumm) reported

    @IBKR Listing the wrong cost basis for recent trades for the 6th trading day in a row. Cant get ahold for customer support. Closing my accounts with them. - They messed up the cost basis by more than $30 a share. Incredible.

  • Medved_Trader
    Medved Trader (@Medved_Trader) reported

    @fleezem @IBKR Are you using MT symbol format for options? And are quotes for options working with IB as the source? if you still have a problem, email our support and we can go from there.

  • MrBigPicture
    Jason Roller (@MrBigPicture) reported

    @IBKR Too bad the platform has so many issues with it

  • SachinKonara
    Sachin Konara (@SachinKonara) reported

    @IBKR I was disappointed with the live chat option on your website. OTP sending for my mobile phone number confirmation didn't work. I requested for a live chat assistant to help me today but no one came. #ComeOnGuys #YouGuysCanDoBetter

  • dtradehunter
    Dtradehunter (@dtradehunter) reported

    @IBKR What the *** is going on with @IBKR?? Can't connect...system down??. Can't even get help!

  • Vanessa58118610
    Lin Xinxin (@Vanessa58118610) reported

    @IBKR Compared to holding cryptocurrency, I prefer the stability of mining, which is similar to bank deposits, so there is no risk. The income from mining is several times that of the bank. Depositing money in the bank will only bring us a small amount of interest. The bank interest is

  • k3vk4
    ((( Kevin Karhan ))) 🛡️ #PNCHNZS 24/7! (@k3vk4) reported

    @IBKR **** off scammers!

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