Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Santiago, Región Metropolitana 1
Jakarta, Daerah Khusus Ibukota Jakarta 1
Naples, FL 1
Erandio, Euskal Autonomia Erkidegoa 1
Chicago, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • MrnllMtt Matteo Marinelli (@MrnllMtt) reported

    @atc6955 @IBKR I traded GameStop during the big squeeze and luckily didn't have any problems in realizing the gains. Actually, I've never had any problem at all to open/close positions, neither on IBKR nor on the previous broker. This is the first time, and since I'm short it was dangerous.

  • SeaChina chinasea (@SeaChina) reported

    @IBKR @MisterPwny I tried that and the ticket does not send. Says try again later. 3 days not working. I have problem with my accounts. I can not use inward transfer request. How can I get emergency help.

  • chatdowntoearth chat out da box (@chatdowntoearth) reported

    @IBKR your website UX is so bad i gave up opening an account with you guys, deceiving given you operate in interesting legislations. Please fix

  • NilayR6 Nilay (@NilayR6) reported

    @IBKR This is the second time I've had this options chain freeze happen. Don't make it a third. No other broker was having problems, not even Webull...

  • danbq89 danbq89 (@danbq89) reported

    @IBKR Any answer to my problem?

  • ShubhamPasalka9 Shubham pasalkar (@ShubhamPasalka9) reported

    @IBKR My account is there but there are restrictions on some etf please help

  • AutonomousApat1 AutonomousApathetic (@AutonomousApat1) reported

    @IBKR Trying to do my taxes and have no form 8949. Dozens of trades on the 1099 list a basis of 0. I contact them and they say hopefully our developers will have it completed soon... was due over a month ago. WTF! @SECGov @IRStaxpros

  • gornagraphic Gornagraphic (@gornagraphic) reported

    @MrnllMtt @IBKR last week for atleast 8-10 minutes I could not do any trades on TD even to cover shorts. Weird if IBKR also had issues executing? Or was it just pages loading?

  • henriquemo0211 Henrique Oliveira (@henriquemo0211) reported

    @IBKR Hello good afternoon. I haven t access my IBKR account for a while. And now when i try to login it says: your application has been deleted. Can you help me to recover it? i have some money there. login: henriqueoliveira account number: 633736902 broker code U8713549

  • danbq89 danbq89 (@danbq89) reported

    @IBKR What a poor support, they don't answer on Facebook and they don't answer here either

  • boursouvie Jean Laroche (@boursouvie) reported

    @IBKR Trading problems in Cda... system does not recognize ticker symbols, so I can't trade.... pls advise

  • Seldrima Seldrima (@Seldrima) reported

    @IBKR extremely disappointing that I was unable to manage any of my trades this morning and also unable to see any bids and asks. Trading blind and only option being a market trade - with no bid/ask despite paying for market data is poor service.

  • SeaChina chinasea (@SeaChina) reported

    @IBKR @MisterPwny I tried that and the ticket does not send. Says try again later. 3 days not working. I have problem without my accounts. I can not use inward transfer request. How can I get emergency help.

  • DaailyBuzz Daaily (@DaailyBuzz) reported

    @IBKR is there a reason why your actions say "**** retail investors were lending your shares anyway?" Obviously if people wanted their shares lent out, they would of put it on a margin account. Way to mess up your retail base, dumbasses.

  • martinkozik Condormann (@martinkozik) reported from Zabrze, Województwo Śląskie

    @ibkr the cost base in my portfolio is 1 for every stock since Monday. When the problem will be resolved? Someone else have the same issues?

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