Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Olongapo, Central Luzon | 1 |
| Santiago, Región Metropolitana | 1 |
| Jakarta, Daerah Khusus Ibukota Jakarta | 1 |
| Naples, FL | 1 |
| Erandio, Euskal Autonomia Erkidegoa | 1 |
| Chicago, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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David Knott
(@Dknott1) reported
@IBKR your risk management is so incredibly stupid! You liquidated the long legs on some ASML call spreads I have despite me having sufficient cash to cover the whole premium. What do you think you're doing?
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Lebesgue Funds
(@lebesguefunds) reported
@dmuthuk 2/2 It doesn’t seem to be possible to buy shares if one is not accredited or an institutional investor (!!!). For example, @IBKR doesn’t allow me to request permissions to buy any stock on NSE. I guess I need to open an account with a local broker. Help & comments welcome!
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Tradebtc
(@Tradebtc7) reported
@IBKR Too bad you don't allow EFT trading on Bitcoin to all (retail) customers 🙄
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Misterbrown
(@Misterbrown) reported
@IBKR Everyday I struggle to get in to your platform website it's loading for hours and hours..... PLEASE FIX IT!!!!!!!
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Reid Schroeder
(@Reidm_) reported
@IBKR Did anyone else get Binance priced trades on the Interactive Brokers crypto trading platform yesterday 10-21-21 at 0734? Multiple other platforms were able to side step the problem but not IAB.
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GoingForGreatness
(@G4Investing) reported
@chrisstlmo @IBKR @Trading212 I put a stop at $14 but it actually sold the shares at $12 instead, according to them due to the volatility of that particular stock. It wasn't immediately apparent until I looked at the history. Never had this issue with T212 and they execute faster, but don't have the stocks 😑
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eoin zheng
(@ZhengEoin) reported
@lxsameer @IBKR Damn bit far but if there is a meet up I’d actually consider going
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Jennifer Cluse
(@jennifer_cluse) reported
@IBKR You're kidding me. In light of what the majority of knowledgable people around the planet are saying must be the second problem source to go (after thermal coal), you are pushing *this line? I guess a coin profit is as addictive as (non-coal) coke. Good luck with your treatment
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James J.
(@Christi21342035) reported
@IBKR Orders remain light blue... brokerage system down?!
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LeeS
(@LeeSoffel) reported
@IBKR you are the absolute worst trading platform I’ve ever used. Every time I bring up the option order window for a stock like $AMZN, $TSLA, $SPY or basically any stock my entire computer freezes. To make option trades I have to log out, use my phone, them log back in. WTF?!?
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Reid Schroeder
(@Reidm_) reported
@philtalkz @IBKR I had a similar experience. You would think the mighty @IBKR would get their $#!T together before rolling crypto out. I also use Coinbase and Bittrex, no problems there.
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litesea
(@seaoflite) reported
@ryanwrights + support everywhere. Someday we won't need old world bridges, but for now $LTC reaches ppl where they are, recently, at paypal, venmo, bitpay, verifone, newegg & amc, while @IBKR let's their higher than robinhood net worth clients get a taste & grayscale eyes spot etf conversion
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Koh
(@kohkim) reported
Okay. I'm going to have to say that @IBKR needs to invest in better customer support. Took me one hour to get account verification through terrible connection. Also, their US toll-free number listed publicly goes to a promo spam number.
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higgs
(@higgro) reported
Adding insult to injury; 25 trading days have passed and @IBKR has still not approved my account with them. This swing was supposed to go down on there... Also @WebullGlobal didn't list $CRTD in the top gainers this morning for unknown reasons...
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Freelance
(@Freelan88936816) reported
@IBKR would you like to fix your formula of daily p&l