Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Erandio, Euskal Autonomia Erkidegoa 1
Chicago, IL 1
London, England 1
Stockton, MO 1
Fort Wayne, IN 1
Xirivella, Comunitat Valenciana 1
Sant Cugat del Vallès, Catalunya 1
Vilnius, Vilniaus apskritis 1
Burgos, Castilla y León 1
Neuilly-sur-Seine, Île-de-France 1
Zagreb, Grad Zagreb 1
Donostia / San Sebastián, Euskal Autonomia Erkidegoa 1
Langoat, Bretagne 1
Barcelona, Catalunya 1
Pasadena, CA 1
Seattle, WA 1
Pretoria, Gauteng 1
Eastover, SC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • whitebreadfox Whitebreadfox (@whitebreadfox) reported

    @IBKR NO software because TWS that you provide is the worst, unusable software on the planet. Slow piece of sh*t. „Attempting to retrieve data” my a$$

  • dIo8oIb 🎱 (@dIo8oIb) reported

    @IBKR could you unblock my acount please? I cancelled my aplication and now I can't login DU4528887.

  • MovIntegrador J Castellbell 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@MovIntegrador) reported

    @IBKR Does anyone else have trouble transfering money back to own account?

  • MercuryBar2 MercuryBar (@MercuryBar2) reported

    @IBKR Why is your NQ feed down on the system??

  • babysealius Chris (@babysealius) reported

    @Fidelity Yes, I understand advertised reason for changes. Bottom line as a customer, your margin rates are not competative to @IBKR . It is also unfair to have such large requirment increses on what is effectively a secured loan.. especially w/o even a message / notification of change.

  • TickerTape31 TickerTapeParade31 (@TickerTape31) reported

    @IBKR Since Trader Workstation updated earlier this week I have had to use "Layout/Settings Recovery..." to fix issues with charts every time I launch the app. Contacting your support is a pain so I will just keep tweeting at you.

  • TickerTape31 TickerTapeParade31 (@TickerTape31) reported

    Anyone else notice issues with their charts in @IBKR this morning? Autoscaling not working correctly, can't display time periods longer than 1 hr, etc

  • tititot39014296 tititoto (@tititot39014296) reported

    @IBKR is the login page down? I am unable to use the website.

  • ScientistTrades Mad Scientist (@ScientistTrades) reported

    @danieljmardorf @IBKR I’m short from yesterday. Can’t pound the pig anymore. I’ve got a damn margin call to deal with.

  • heatherm1122 Heather M (@heatherm1122) reported

    @IBKR I am unable to login to your website. Please fix ASAP. I tried on multiple browsers and mobile.

  • MetalG_ Metal eGG (@MetalG_) reported

    @Dinowakes @etrade @IBKR I can't trade at all and I had 3500 buying power now it's at $72 all they say is sorry the issue is still on going

  • johnm1950 John Morgan (@johnm1950) reported

    @IBKR I can't login at the moment. Is their a problem with the site?

  • schreiber_achim OptionStocks (@schreiber_achim) reported

    @IBKR are you serious? Your histdata bug from yesterday is right back again (histdata via API, charts in TWS). Maybe invest in regression testing before introducing new features and marketing ideas.

  • Dinowakes Greg Doscher (@Dinowakes) reported

    @etrade Why is it taking so long to resolve the vendor issues on the futures accounts? Very disappointed, this has been a mess and I will likely switch to @IBKR once I close out these positions.

  • Notsmoking2 Sabado J. Domingo, Esq. LLC (@Notsmoking2) reported

    @NickGiva @IBKR MOEX website down but I don't think they're open. Been closed for days anywah

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