Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Olongapo, Central Luzon 1
Santiago, Región Metropolitana 1
Jakarta, Daerah Khusus Ibukota Jakarta 1
Naples, FL 1
Erandio, Euskal Autonomia Erkidegoa 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • BeardedBearYVR Bearded Bear (@BeardedBearYVR) reported

    Should’ve went with @thinkorswim or @IBKR instead if @BMO SUCH A USELESS SYSTEM FOR TRADING AND EVEN WORSE CUSTOMER SERVICE #BMOinvestorline #BMO #BMOSCAM

  • ManiaMarkets ManiaMarkets (@ManiaMarkets) reported

    @Keubiko @IBKR Phone support service dreadfully slow - not what you want when you've got problem their option platform

  • Craigster771 Dogs&Viruses (@Craigster771) reported

    @IBKR Worst brokerage

  • AlphaVulture Alpha Vulture (@AlphaVulture) reported

    @KidDynamiteBlog @Keubiko @IBKR You probably have never experienced how the average retail broker works in Europa if you think IB is bad.

  • ThomasCrowneLLC Tom Crowne (@ThomasCrowneLLC) reported

    @Keubiko @IBKR Yes horrible - we left - they pride themselves as “tech” firm but offer zero support - it’s sink or swim to be honest - it’s rough - TDI had great technology and support then they ****** things up with Schwab

  • DrJDKean Dr James D Kean (@DrJDKean) reported

    @IBKR "We're sorry, but we had to log you out and end your session. Either a problem occurred on our server or you were automatically logged out due to inactivity." How do we fix this? I just started an application

  • MimedxGroupie MiMedx = Fraud (@MimedxGroupie) reported

    @Keubiko @IBKR Same. Great rates. Horrible service.

  • StevenCooko Steven Lee (@StevenCooko) reported

    @IBKR I had a ACATS transfer from Schwab to IBKR and during the actual transfer DMYI had a ticker change to IONQ. This is the only stock from the entire transfer where the cost basis is incorrect. If you don't fix it, does this mean I get to pay less cap gain?

  • Marc_Takahashi Marc (@Marc_Takahashi) reported

    Pretty annoying I can’t cancel orders and support takes forever @IBKR

  • iBladesi John T. Conover (@iBladesi) reported

    @Keubiko @IBKR It's terrible. Last time I bothered, they were unfamiliar with what a cusip was and asked me if I wanted to buy some corporates. Ugh.

  • zen_gar Gary Marcouiller (@zen_gar) reported

    @IBKR not sure if this company is a scam. Signed up today. Linked my checking account, and now I can not log into my account. Customer service can not help. I just want to delete my account at this point.

  • averygrrl avery💝s data📝charts📈& finance💹✊🌹 (@averygrrl) reported

    @hyperconvexity @IBKR This is IB specific, market data is miniscule. Not that I've looked much at the latency/jitter, but the data packets just stop arriving completely, and I don't have any similar issues with anything else. It's the only data I'm using right now. 4K video plays just fine on YTTV.

  • averygrrl avery💝s data📝charts📈& finance💹✊🌹 (@averygrrl) reported

    Fix your data feeds, @IBKR, you charge an absolute fortune and THEY DON'T WORK PROPERLY WITH TWS.

  • Ricky3208 Ricky320 (@Ricky3208) reported

    @IBKR Your app is not working properly... Cant see anything except price and chart in the stock page.... Please fix asap

  • hyperconvexity 🔥 (@hyperconvexity) reported

    @averygrrl @IBKR I think the Internet, broadly - and market networks, more specifically - are running low on overhead bandwidth capacity again … plumbing problem, IMHO 😕 🪠 …or do you think this is IB-specific? 🤔

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