Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Erandio, Euskal Autonomia Erkidegoa 1
Chicago, IL 1
London, England 1
Stockton, MO 1
Fort Wayne, IN 1
Xirivella, Comunitat Valenciana 1
Sant Cugat del Vallès, Catalunya 1
Vilnius, Vilniaus apskritis 1
Burgos, Castilla y León 1
Neuilly-sur-Seine, Île-de-France 1
Zagreb, Grad Zagreb 1
Donostia / San Sebastián, Euskal Autonomia Erkidegoa 1
Langoat, Bretagne 1
Barcelona, Catalunya 1
Pasadena, CA 1
Seattle, WA 1
Pretoria, Gauteng 1
Eastover, SC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • JimMakosCom Jim Makos (@JimMakosCom) reported

    @tamoust I don't know, @IBKR could be one place maybe? Liquidity could be an issue, though.

  • tititot39014296 tititoto (@tititot39014296) reported

    @IBKR is the login page down? I am unable to use the website.

  • SRodMVD Rodrigo (@SRodMVD) reported

    @IBKR Big day today and the portal is down. It must be a joke. A lot of money with you...

  • whitebreadfox Whitebreadfox (@whitebreadfox) reported

    @IBKR Fix your goddamn charts in TWS! They are all loading slowly. The 10s charts is choppy - the wicks are not loading fast enough! The worst software.

  • Dreuf3 Fred (@Dreuf3) reported

    @NickGiva @IBKR Then "To address this, Interactive Brokers has placed the ADRs listed in closing only and we encourage you to wind down your positions before March 4, 2022. After March 4, 2022 you will not be able to close out your positions." If we don't = we lose them ? Or kept until ... ?

  • whitebreadfox Whitebreadfox (@whitebreadfox) reported

    @IBKR Please your TWS is a slow piece of sh*t

  • dIo8oIb 🎱 (@dIo8oIb) reported

    @IBKR could you unblock my acount please? I cancelled my aplication and now I can't login DU4528887.

  • rom__im Pau R. (@rom__im) reported

    @IBKR for the last 5 hours liquidity has disappeared for the pair $USDRUB, although MOEX is open for forex and other platforms have liquidity. When will you address the issue?

  • AgaCzyta Agaszka (@AgaCzyta) reported

    @IBKR How did you help Ukraine?

  • whitebreadfox Whitebreadfox (@whitebreadfox) reported

    @IBKR Fix TWS!! This crap is slow and can’t load charts fast enough. The 10s chart has disappearing and wayy to slow loading wicks!

  • macrotrdr Traderv (@macrotrdr) reported

    @IBKR WTF is wrong with your platform??? Is this the kind of service you’re offering???? When markets are at extreme volatility your platform doesn’t work! Great job mther fkers!!

  • _LongVol Daniel B. (@_LongVol) reported

    The platform @IBKR is the absolute worst. Had it not been the one place that accepted my LP/Fund I would have housed it somewhere else. Gonna try to switch it up end of Q1.

  • babysealius Chris (@babysealius) reported

    @Fidelity Yes, I understand advertised reason for changes. Bottom line as a customer, your margin rates are not competative to @IBKR . It is also unfair to have such large requirment increses on what is effectively a secured loan.. especially w/o even a message / notification of change.

  • James_Karn James Karn (@James_Karn) reported

    @TickerTape31 @IBKR Yes! I really like @IBKR , but their platform has been degrading for a while. Support acts like they don’t know what you are talking about.

  • Notsmoking2 Sabado J. Domingo, Esq. LLC (@Notsmoking2) reported

    @NickGiva @IBKR MOEX website down but I don't think they're open. Been closed for days anywah

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