Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 1 |
| Lille, Hauts-de-France | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Zaragoza, Aragon | 1 |
| Central, Central and Western District | 1 |
| Olongapo, Central Luzon | 1 |
| Santiago, Región Metropolitana | 1 |
| Jakarta, Daerah Khusus Ibukota Jakarta | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Aniruddha Kalburgi
(@AniKalburgi) reported
@IBKR I'm locked out of IBKR account, I can't login to browser - says verification token sent to email, which I'm not receiving since last 3 days, called helpdesk, only options are to close position at 30$ fee otherwise call disconnects in any other circumstaces
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محـمـد بن حسـين الفـضـلي
(@9oZwj3gje6rT0XB) reported
@IBKR Hi, would you give current rate of call rate , you call it interest rate to grant cash interest bearing & if its fix or float rate & if you deduct cash & legal reserves from your Customer average Cr.balnce or not. I see it's 3.83% in your AD Above Cc: @Capital_SNC
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طويق
(@Abu1Jack) reported
@SmokingJay Yes big issue as well, they will convert my shares 14 of October. Until then, I cannot do anything. @IBKR is the worse broker in history.
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OA1 Disciplined Trading Service www.OA1Trading.com
(@oldarmy1) reported
@AndyLee62910233 @WellsFargo Part of @IBKR service
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Punjabi_DadMD
(@Regadenoson) reported
@YungAds_ @IBKR I use fidelity, Merrill and IBKR. I love @IBKR the most. Merrill is the worst.
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Ahmet Sunelcan
(@AhmetSunelcan1) reported
@IBKR Could you please fix the trading platform? There are login issues, and it’s quite slow, it would be great if you could check it out.
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The Butcher of Wall Street Marcel Kalinovic
(@BossBlunts1) reported
@marianne2themo1 @IBKR @LitXchangeApp That is not what the statement above says. It says if you do it on expiration you must reach out to customer service. That is what manual exercise means just a heads up
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Jasper van Dijk
(@Jasper___D) reported
So @IBKR @IBKR_Europe seem to have issues. It keeps logging me out and half the UI isn't showing.
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KraFtaVerK
(@fta_kra) reported
@TJTheWheelDeal It seems most brokers are doing a poor job at customer service.. meanwhile I’m already waiting for over a week (and 3 reminders) for @IBKR to get back to me.. such a shame, paying 5 digits in commission per year.
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GNandy
(@Nandy_G93) reported
@IBKR @IBKR_Forecast @IBKR_Campus I opened account U22209694, and placed a ACAT request 455359406 which got rejected. I am not able to reach out to your customer support to resolve this. Plz escalate, contact me and help resolve!
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Ernie Wise's Wig
(@erniewiseswig) reported
@IBKR @JoseTorresEcon IBKR desktop is taking nearly 20 seconds to load a chart. Very very slow. And I have super fast internet.
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Vishwath Parthasarathy 🇮🇳 📈
(@vishwathparth) reported
@IBKR - I’m trying to convert my cash account to a margin account, but the option is greyed out in the account settings. When I raised a ticket, support said they can’t share why it’s disabled, and also won’t say what’s needed to enable it. What kind of pathetic support is this?
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Paul Brake: City Council Candidate 2025
(@CoachPaulBrake) reported
@IBKR Gold just broke $4200 with no signs of slowing down. You are in the greatest recession in history, and you don't even know it. The American Dollar is WORTHLESS!
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David Case
(@BestUppercase) reported
@shimidds @TT_stocks_ @IBKR Did you find a better service for TSX.V stuff in the end? IBKR looks to be 0.5%+0.5% in and out in most practical cases plus a tiny bit on exchange/fx fees.
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GodInSG
(@GodInSg) reported
@IBKR worst customer service ever. It’s impossible to get through to you even after entering account number etc ?? #NIGHTMARE
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