Interactive Brokers Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Agent Smith (@AiStockAgent) reported 0 seconds ago

  @BloomDemark @IBKR I tried. It says I don’t have trading permission. Customer service taking forever to pick up

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  Zhu Su (Positive Doom Baller) (@ivrespecter) reported 4 minutes ago

  @joemccann @IBKR It is not clean. It is some of the worst data you can use. Good luck. 🫡

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  Dave 🇨🇦🎧⚛️ ☸️🇬🇧 (@rellim_evad) reported 7 minutes ago

  @bclund @IBKR Agreed! They seemed to have changed to an AI customer service system, which seems to struggle with the most basic questions.

• 
  super (@super509219312) reported 13 minutes ago

  @vraptor75011 @IBKR They said it was technical issue btw.

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  BullDriven (@BullDriven) reported 16 minutes ago

  @IBKR Followed up with web ticket several times. Slow response and unable to to say when ibkr will announce info pertaining to pdt rule change. Disappointing as all other major brokers have announced and majority are ready day 1 on June 4th. Will be looking at others options if no news

• 
  Stan (@xbc9stazj) reported 24 minutes ago

  After around 1 year of investing I transferred all my positions from @DEGIRO to @IBKR for risk exposure I had gone from 81.5K€ to 160K€ but the inflation prints and the overall bearishness cycle slowly landed me around ~113K€ Around that time I decided to load up on $RKLB warrants because I loved the company so much (yes, there were $RKLB warrants at some point) These contracts - I didn’t know it at the time - had pretty simple but specific rules : If the stock traded higher than $10 for an extended period of time (~2 weeks I think) the company could redeem them, no matter what the current price was. And man did they redeem them The stock was trading at $8 when they did so, offering us the option to buy the stock at the warrant strike price, $11.5, making them basically worthless on a cash basis I got demolished. I freaked out so bad I didn’t where to hide, for the first time as a market participant, I wanted to cry When I discovered there was a cashless exercice option that gave ~0.3 share per warrant, I was actually relieved. But the damage to my portfolio was severe regardless, basically a 70% wipeout on that massive position I didn’t know it at the time but that event was the trigger for a highway to 14K€ When I said in my quoted tweet that it’s going to be hard, this is what I’m referring to

• 
  Investment (@Investm80789211) reported 25 minutes ago

  @IBKR I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me

• 
  Diamond Hands (@HandsDiamo96856) reported 26 minutes ago

  @IBKR there is no way you are the #1 rated trading platform. When a client with $1 mm in liquid cash & 20+ years trading experience, and a credit rating of 800+ does not have approval to buy $IBIT you have a problem.

• 
  Priom.eth (@0xPriom) reported 29 minutes ago

  @joemccann @IBKR You are doing god’s work! Ibkr probably has one of the worst apis

• 
  DevilsFootnote (@devilsfootnote) reported 31 minutes ago

  @bclund @IBKR that's your fault.... STUPID!!!

• 
  Brian Lund (@bclund) reported 33 minutes ago

  After being a customer for 20+ years at @IBKR, I’m seriously considering changing brokers. Earlier this week, I got a margin call notice, which made no sense because my account is fully funded. Turns out it was tied to an old secondary account I created years ago to sweep in some non-marketable securities — you know, those dregs we’ve all held onto that technically went to zero but still somehow show up in the account. (Don’t lie, you’ve done it too.) Anyway, this account has sat idle for years, and for some reason it incurred a $12 charge, which pushed the zero-balance account into a margin call. I’ve tried contacting @IBKR numerous times about this, but if you know anything about IB, customer service is not the reason you use them. I even wired funds into the account to clear it. They show they received it, but I can’t find any record of it being credited, and I suspect it may have been applied to the wrong account. There was a time when it made sense to use Interactive Brokers because they had aggressive commissions and access to hard-to-trade issues. But nowadays, that advantage is mostly gone. I’m seriously wondering why I would stay with them when such a minuscule issue has turned into such a major pain in the ***.

• 
  SOBR (@SOBRBC) reported 35 minutes ago

  @IBKR Fix the desktop installer for linux please

• 
  Market Mommy (@dontbsalti) reported 37 minutes ago

  @trader2179 @IBKR @whop Or IBKR has to explain why there’s a mathematical error in the post that is now deleted.

• 
  sfrPILLED (@3nder555) reported 38 minutes ago

  @bclund @IBKR It could help you in a legitimate situation. I've had half my gdx liquidated on a down day b4

• 
  One foot hurdle (@one_foothurdle) reported 39 minutes ago

  @super509219312 @IBKR It is very annoying. But in all honesty. It is the first time in a very long time that I have experienced a technical problem with @IBKR