Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Erandio, Euskal Autonomia Erkidegoa | 1 |
| Chicago, IL | 1 |
| London, England | 1 |
| Stockton, MO | 1 |
| Fort Wayne, IN | 1 |
| Xirivella, Comunitat Valenciana | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Vilnius, Vilniaus apskritis | 1 |
| Burgos, Castilla y León | 1 |
| Neuilly-sur-Seine, Île-de-France | 1 |
| Zagreb, Grad Zagreb | 1 |
| Donostia / San Sebastián, Euskal Autonomia Erkidegoa | 1 |
| Langoat, Bretagne | 1 |
| Barcelona, Catalunya | 1 |
| Pasadena, CA | 1 |
| Seattle, WA | 1 |
| Pretoria, Gauteng | 1 |
| Eastover, SC | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Nuevo Laredo, TAM | 1 |
| Chamartín, Comunidad de Madrid | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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APC
(@shogunpilot) reported
@IBKR You guys need to stop focusing on new features, upgrades, etc. and just make your system more stable. I can't login right now, for the 3rd or so time in a month.
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bullbearlovechild
(@bullbearlovech1) reported
@iiix_212 @IBKR Same here in Europe. I'm guessing their provider is having issues.
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Paul Teetor
(@pteetor) reported
Is anyone else having trouble with their @IBKR data feed? Mine's been down for nearly an hour, and their "live" customer service chat service is, well, dead. #unhelpful
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ibis opes
(@IbisOpes) reported
@IBKR once again starts off the year strong with service interruptions, website errors, shitty market data, week-long trade settlements, and hour long customer service wait times. Dumpster fire!
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Brendan O'Boyle
(@bso00o) reported
@IBKR Despite the promise from this account in a previous tweet a week ago, nobody has gotten back to me about my locked account and it is impossible to get in touch with customer service. At some point, “extreme volatility” can’t be used as an excuse for not being able to get through.
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Anarotti
(@Anarotti1) reported
@IBKR Hi! Is there any problems with the servers?
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Lady Di 🇺🇸 🙏🇺🇸
(@Lady_Di816) reported
@IBKR I’m trying to get help. Held on for 40 minutes then got Brachi in India and she has no clue how to help me and she’s speaking so low I can’t hear her. This is crazy.
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Gabrielle Doyle
(@Grainneuail) reported
@IBKR I’m unable to access my account. Stays on you page says everything is working. Are you down again?
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🖤 José A. Ruiz
(@joseanruiz) reported
@KenyaFinTwit @IBKR so bad ... any other good online broker?
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Hammerstone Markets
(@HammerstoneMar3) reported
@IBKR app down?
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Mounir منير
(@monymounir) reported
@IBKR because he has to deal with your customer service, where a message is usually responded to in 3 weeks (not days.. WEEKS) and the response is usually only partial. OR he saw his bill after calling your international support line and waiting for 25 minutes with no answer.
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David Monoszon
(@DavidMonoszon) reported
@IBKR Dont join interactive brokers right now if you are from EU, their support is complete disaster right now. No way to reach them with issues!
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TRADER SUMMIT by EA
(@TraderSummit) reported
@IBKR your data feeds are down again! Second time in weeks and your support Centre is also shut down. No wonder people are moving their accounts elsewhere.
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paolodoss
(@paolodoss) reported
@pteetor @IBKR Down again, unbelievable. And system status page says “no problems”
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MediaOutpost
(@MOutpost) reported
@IBKR @IBKR the worst online broker! #ERROR
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