Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Central, Central and Western District 1
Olongapo, Central Luzon 1
Santiago, Región Metropolitana 1
Jakarta, Daerah Khusus Ibukota Jakarta 1
Naples, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • PersianCapital Amin (@PersianCapital) reported

    @wgaz4 @IBKR It’s down for me too. SMS verification not working.

  • amiraligoa Amir Ali (@amiraligoa) reported

    @IBKR Your customer support is impossible to get in touch with on chat and email, how can I invest with you if I can't contact you!Queries 1) do you have crypto -cardano, usdt, binance coin on your uk platform? 2) if so what are your fees to buy, hold and sell?

  • Zortingen31x Napolyon Bonapart (@Zortingen31x) reported

    @IBKR I am really angry! I lost because of you, Damn your app. **** you all!

  • Warster1987 🥵 Warster The Bird Mob 🐦 (@Warster1987) reported

    @IBKR **** off garbage

  • s_sriniwas Sriniwas (@s_sriniwas) reported

    @naval4you @thinkorswim @IBKR The CME exchange is having an issue at the moment. We are not seeing quotes on our platform or on two of our competitor platforms. We are awaiting word from the CME on what they are doing to fix this issue

  • rattoy2 just another Rat Toy (@rattoy2) reported

    @IBKR Don't you help hedge funds short your customers by loan their shares to them?

  • Zortingen31x Napolyon Bonapart (@Zortingen31x) reported

    @DoctorSpain @IBKR same problem for all of us these are thieves this is not the first

  • vacuousvoid Vacuous Void (@vacuousvoid) reported

    @IBKR Worst corporate art ever.

  • go_mask Kir Royal Trader 🥂 (@go_mask) reported

    Is it only me or the $IBKR TWS scanners are down this morning ? @IBKR

  • SusanHayes_ Susan HayesCulleton CFA (@SusanHayes_) reported

    At the live @IBKR #Earnings call, the CEO notes the customer service call time waiting is down to single digit minutes. He says they have the appropriate human capital there now for the size of the business helped with self-service and chatbots. #Automation

  • Gifts4fortnite Gifts 4Fortnite (@Gifts4fortnite) reported

    @IBKR I need help with my account transfer!!!

  • PHamouni PH (@PHamouni) reported

    @eftegarie @IBKR Yeah the user interface is not the best, i agree it seems intentionally hard to find . I had a problem with creating account early on, with the exact problem of finding the chat button. You should find it in contact us. Google how to find it. Once you go there it gets better :)

  • TXCMS1 MSK (@TXCMS1) reported

    @IBKR @eftegarie Still waiting for someone to help me. I dm’d you

  • prietonik Prietonik (@prietonik) reported

    @pzyxian @tradingview @IBKR help!!!

  • eftegarie Amin (@eftegarie) reported

    @atc6955 @IBKR I wonder if it’s because I was born in Iran. That’s created issues for me before in banking.

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