Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lille, Hauts-de-France 1
Sant Cugat del Vallès, Catalunya 1
Zaragoza, Aragon 1
Central, Central and Western District 1
Olongapo, Central Luzon 1
Santiago, Región Metropolitana 1
Jakarta, Daerah Khusus Ibukota Jakarta 1
Naples, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • FrankLeeRight Frank LeeRight (@FrankLeeRight) reported

    @IBKR Doctors can't fix a coma during a routine check up, fam. Pick pocketing puts people in predicaments they want no part in when push comes to shove comes to real life. Somebody over there gonna wind up in a coma if you keep playing with customers livelihoods like this.

  • thekulumbetblog THEKULUMBET (@thekulumbetblog) reported

    @IBKR @cesar_rubini Help me

  • JanAbrahamsson2 Jan Abrahamsson (@JanAbrahamsson2) reported

    @IBKR All of this crypto is to make a selective few wealthy and the rest of ppl to support another scam!

  • BigYellowCat1 ₿ig Yellow BNB Cat (@BigYellowCat1) reported

    @Cointelegraph @IBKR why always those ****** BCH and LTC garbage? **** off.

  • DelayNoMore2000 DelayNoMore (@DelayNoMore2000) reported

    @IBKR IBKR is down. Is it only me

  • FrankLeeRight Frank LeeRight (@FrankLeeRight) reported

    Hi @IBKR, My emails, phone calls, and questions via your customer ticketing system have gone unanswered. If you don't respond to serious inquiries through those avenues, then am I to expect a response on twitter? Do I slide in the IBKR DM or slide on an exec in real life?

  • likeyourposts Fifth year senior (@likeyourposts) reported

    @IGOSODAMNHAM @TDAmeritrade @IBKR I thought I told you about this issue last year. The one thing I could teach the great corn king fell on deaf ears

  • DaleOHays Dale Hays (@DaleOHays) reported

    @IBKR Your costs are NOT industry-low for many types of options contracts or crypto . . . you should not make claims that are not true. ;) I'm an IBKR customer - I know exactly what I'm talking about and use your platforms (TWS) almost every trading day.

  • Craigster771 Dogs&Viruses (@Craigster771) reported

    @IBKR Worst brokerage

  • markusdavidson markus davidson (@markusdavidson) reported

    hey @saxobank, what's your customer service like? @IBKR has been terrible and I want to bring my account.

  • gene76888 Gene Gildea (@gene76888) reported

    @CNBCClosingBell @IBKR #Bitcoin   is holding support above $64k after a series of breakouts over the past week. Upside appears to be limited towards $65K-$70K given slowing momentum. @_mout33 he’s an underrated specialist in crypto I’ve been taking his tweets and predictions seriously Follow him

  • Fariasoz John F (@Fariasoz) reported

    @markminervini 5 minutes to close @IBKR not showing up my positions. Wanted to close a trade. This is too bad

  • averygrrl avery💝s data📝charts📈& finance💹✊🌹 (@averygrrl) reported

    @NewRiverInvest @IBKR I tried to explain it as best I could, but no, this does not work like it normally would for other tickers. One or both tickers need to be completely gone from your display (for me, they were in my portfolio as "0" positions). All day, no fix despite thousands of data refreshes.

  • averygrrl avery💝s data📝charts📈& finance💹✊🌹 (@averygrrl) reported

    @IBKR This doesn't always work; for some reason the quotes interfere with eachother. You need to set up a blank page, or one without any futures tickers on it, and attempt a data refresh. This is slow. But it's faster than restarting. You may still have to restart. Mobile is faster.

  • NachoRedruello Nacho Redruello (@NachoRedruello) reported

    @IBKR Hi! Im having problems logging into my account.

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