Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Naples, FL | 1 |
| Erandio, Euskal Autonomia Erkidegoa | 1 |
| Chicago, IL | 1 |
| London, England | 1 |
| Stockton, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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itsuki
(@itsukitak) reported
@IBKR Services down?? Literally in the middle of a trade..
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Chris
(@babysealius) reported
@Fidelity Yes, I understand advertised reason for changes. Bottom line as a customer, your margin rates are not competative to @IBKR . It is also unfair to have such large requirment increses on what is effectively a secured loan.. especially w/o even a message / notification of change.
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TickerTapeParade31
(@TickerTape31) reported
@IBKR Since Trader Workstation updated earlier this week I have had to use "Layout/Settings Recovery..." to fix issues with charts every time I launch the app. Contacting your support is a pain so I will just keep tweeting at you.
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Greg Doscher
(@Dinowakes) reported
@etrade Why is it taking so long to resolve the vendor issues on the futures accounts? Very disappointed, this has been a mess and I will likely switch to @IBKR once I close out these positions.
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RA1992
(@RA1992) reported
@danushman @IBKR Same problem here !!
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Wilmer CB
(@Wilmer_CB) reported
@IBKR I stop using TWS on for macOS, to slow, then I saw the “Apple Silicone build” and wow! …even worst!!
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Piyush
(@NameGeneric55) reported
@IBKR why is there always an outage during trading hours? How irresponsible can you guys get?
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Zéro-Zero
(@foreversecular) reported
@IBKR Ok I'm sorry I read "interactive bonkers", my bad, need spectacles. Cheers.
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Reddoggfogg
(@reddoggfogg) reported
@IBKR Tried to open an account. Hours. Tech, go from check email for link which send me right back to same web page to check email for link. Support needs me to spend 15 minutes screenshots and will escalate. Will take days... To open $1 million account... This is not how it will start
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Please…you give the clients the WORST tools. TWS is terribly slow. The constant attempting to retrieve data ****. 10s charts taking forever to load.
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Fred
(@Dreuf3) reported
@NickGiva @IBKR Then "To address this, Interactive Brokers has placed the ADRs listed in closing only and we encourage you to wind down your positions before March 4, 2022. After March 4, 2022 you will not be able to close out your positions." If we don't = we lose them ? Or kept until ... ?
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Whitebreadfox
(@whitebreadfox) reported
@IBKR NO software because TWS that you provide is the worst, unusable software on the planet. Slow piece of sh*t. „Attempting to retrieve data” my a$$
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Region of Thud
(@LordLunchBreak) reported
@IBKR I am yanking my wife's bridge out and melting it down as we speak! Can we make a deal?
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TickerTapeParade31
(@TickerTape31) reported
Anyone else notice issues with their charts in @IBKR this morning? Autoscaling not working correctly, can't display time periods longer than 1 hr, etc
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chicken sanwhich
(@canadasgoose) reported
@IBKR your app is down
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