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Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 1
Mesquita, RJ 1
Calgary, AB 1
Málaga, Andalusia 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • AaronJFentress
    Aaron J. Fentress (@AaronJFentress) reported

    @IBKR Boston might come out okay down the road but in no way did they win this trade.

  • mendaxvenatorem
    Mendax Venatorem (@mendaxvenatorem) reported

    @IBKR Terrible

  • CCrypto1001
    Jesus (@CCrypto1001) reported

    @ebbe77 @IBKR I was about to withdraw $3464.85 in cash to transfer to my bank, and after waiting a month, they suddenly invented an issue to keep my money for a while. This is a scam.U25159972

  • suleimanov50905
    Said Suleimanov (@suleimanov50905) reported

    @monad @IBKR Monad has so much bullish news, and I don't care about the price. I don't understand why. Mon is falling in price again. What's the problem, dear Monad, why so! Can't you raise the price of Mon

  • ekapob
    Ekapob⚔️ (@ekapob) reported

    @StateInterOffic @IBKR It's totally unacceptable. Hopefully the issue will be resolved soon.

  • PedSaif
    PSaif (@PedSaif) reported

    @optionsbbq @tastytrade @IBKR For options, Ibkr mobile app is much better than the desktop options they offer imo, but the desktop apps may have improved in recent iterations (they were way too slow and clunky before)

  • Alohayall_
    William W. Nicholas (@Alohayall_) reported

    @IBKR @JoseTorresEcon Another week passed. GET RID OF THE GOD DAMN PDT RULES!!! What makes you so slow? Inability?

  • painpalcapital
    Painpal (@painpalcapital) reported

    @IBKR maybe fix your damn servers?

  • Martijn251000
    Martijn (@Martijn251000) reported

    @IBKR Interactive Broker Internatioal Netherland Terror enters Righs Allmight Creat Twistpoints Falltrapps Evil Broken Rules outig Kindness Evil Repayment

  • TiltFolio
    TiltFolio (@TiltFolio) reported

    @JoachimMo1985 @IBKR I'm not sure about issues at IBKR specifically, but having worked for a few brokers, I can tell you that the tech department usually comes third or fourth in priority. These organizations are typically led by marketing, followed by corporate roles (risk management, strategy).

  • TH0MA51U5
    Thomasius (@TH0MA51U5) reported

    @IBKR Your support is TRASH! I already sent about 5 requests weeks, some month ago. Still no answer. I dont think I will ever get one. And there is no other way to resolve my issues with IBKR. So there is no solution for my problems, while IBKR stock is skyrocketing. Shame on you!

  • D3GSolutions
    Brandon (@D3GSolutions) reported

    @IBKR No I'm moving to another brokerage. It's 2026 I'm not submitting web tickets when I'm trading $100k positions. You guys can pick up a phone like every other normal brokerage. Take some tips from Schwab and you guys need better customer service, app UX and really everything.

  • _AcumenVentures
    Tim Williams (@_AcumenVentures) reported

    @jeremiahrogers @IBKR is horrible and their customer service absolutely sucks! Tried them and couldn’t wait to get my funds out - which they held for a stupid amount of time.

  • nathan96911
    Nate (@nathan96911) reported

    @IBKR I would not recommend using this brokerage service as they seem to completely ignore any customer service. No human answers their telephone customer service line.

  • nathan96911
    Nate (@nathan96911) reported

    @IBKR I have spent the week trying to get thru to a person to talk to about my account. Your automated phone service hangs up when you select speak to agent. It tells you to log in but it does not log in. And tells you contact customer service for login assistance.

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