Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 1
Lille, Hauts-de-France 1
Sant Cugat del Vallès, Catalunya 1
Zaragoza, Aragon 1
Central, Central and Western District 1
Olongapo, Central Luzon 1
Santiago, Región Metropolitana 1
Jakarta, Daerah Khusus Ibukota Jakarta 1
Naples, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • Steven78725581 slu (@Steven78725581) reported

    @SolutionOrganic @IBKR Yeah it’s a bad situation I’m in now. I’ll let you guys know if they resolve the issue properly but it’s not looking good so far. Repost this and warn others

  • Steven78725581 slu (@Steven78725581) reported

    @IBKR I have an outstanding issue with my IBKR account. IBKR won’t honor a trade I placed that didn’t execute because of a “technical glitch” on YOUR end. I’ve made several attempts to resolve this issue over the course of 4 days and your company has not offer to compensate me in anyway. I spoke with my other brokers about my situation at IBKR and they said any trade that doesn’t execute because of an issue on THEIR end would honored by placing that trade on their account then transferring to position into my account. The market is hard enough alone. I shouldn’t have to fight my broker to execute trades.

  • PhatChin 🔋Chin🔋 (@PhatChin) reported

    @IBKR how can I make money when your platform is down?

  • wolfgem5 wolfgem (@wolfgem5) reported

    @IBKR i have no idea who keeps voting that this is the best trading platform its such pos and support is terrible.

  • TB73twt TBtwt (@TB73twt) reported

    @IBKR as a company, the platform for shorting @ibkr is crap, and complete bureaucracy in the area of requirements for trading! customer service is crap!

  • Jordan23631372 Jordan23 (@Jordan23631372) reported

    @IBKR hi can you please help me log back in. I changed my device and do not even have access to old phone number on my account I’m waiting on the phone for 56 minutes and still haven’t received an agent to speak with.

  • 19OH79 S709 (@19OH79) reported

    @CRyanSchadel @IBKR So what’s the solution

  • Yuviselvam12581 Yuviselvam (@Yuviselvam12581) reported

    @IBKR Looks sleek! Just hope it doesn't crash harder than my last date. #PublicAI

  • AlexThuo10 Alex (@AlexThuo10) reported from Rukeria, Kiambu

    @Afro__Investor I recently started using @IBKR app. But has started giving me problems. Has got log in issues to my account. I haven't log in to my account for 2 months Wrote a email to them to address the concern, not respond yet.

  • temujchaga Enemigo (@temujchaga) reported

    @IBKR I had raised an incident ticket thru my brokerage account a week back. And I still received no reply. The complete disregard for customer experience is seriously disappointing. And this is when I am not a small retail client

  • Illusion_Maya1 Illusion_maya (@Illusion_Maya1) reported

    @IBKR you should know how stupid, arrogant your indian staff is! its your job to sort it out you record every call for quality purposes! do you use it? your lack of understanding how indian markets work is baffling but that is due to dismissive attitude towards indians.

  • Piotr68814287 Piotr z ironią w głupiejewie (@Piotr68814287) reported

    @IBKR Polish support please

  • danielmontysaur Can you leave (@danielmontysaur) reported

    @IBKR Stop using A.I. Voiceover for your ads. You seem like a scam service from India when you do it.

  • saarpaz55 Saar Paz (@saarpaz55) reported

    @traderjoe666 @IBKR Is it a bug or is it by design?

  • marintaaam Marin Tam (@marintaaam) reported

    @IBKR Low fees? Sweet. Now I can finally afford my bad stock picks. #PublicAI

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