Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Central, Central and Western District | 1 |
| Olongapo, Central Luzon | 1 |
| Santiago, Región Metropolitana | 1 |
| Jakarta, Daerah Khusus Ibukota Jakarta | 1 |
| Naples, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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ShyGuyTrades
(@ShyGuyTrades) reported
@IBKR Will you let us know when connectivity issues are resolved? A heads up that they were down in the first place would have been nice
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Vico
(@toriotrades) reported
@IBKR breh like send me an email before u decide to *******
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HKobserver
(@h_kobserver) reported
@IBKR @WisdomTreeEU **** you IB. This is NOT the first time your system shut down in a volatile market
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andrea mariani
(@Andy_Mariani) reported
@IBKR @WisdomTreeEU wtf is this ****, NOONE IS ANSWERING FROM THE ASSISTANT FFS
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mindingtrades
(@mindingtrades) reported
I CANT SELL MY ORDERS ON IB! WTF!!!! @IBKR
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Billyy6ix
(@Billyy6ix) reported
@StimmyCheques @AdlinLing @IBKR my order aint' going thru on ibkr wtf
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Rudra ( Rishi )
(@rudrapratapp) reported
@quantspectrum @Nickd_Trades @IBKR yes i will be in, i am loosing 1400+ right now, cant help my self. i get know when i try to take my profit. they have to pay for this
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MetaaL
(@MetaaL_) reported
@IBKR im now 30min in the queue to get to your support to call a trade bust because i cant sell my positions. Is there even anyone working at IBKR?? The chat didnt help me at all and only told me to route my order to different exchange. IT DOESNT WORK!
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JimB
(@jimb2468) reported
hey @IBKR are you guys going to answer the phone on your trading desk since your online platform is not working.... stuck in positions for 30 mins in futures contracts and no execution...is this how you handle clients
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ShawnFromToronto
(@shawnhawaii) reported
@meshal345 @IBKR im experiencing IBKR outage too, but im in a discord with people in other regions that have been unaffected. Frustrating for sure. Im in the red.
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jstippey
(@EnginerdJeff) reported
@IBKR Why is your support so crummy I waited 30 min on the phone to be hung up on. Short orders are not executing on my TWS. Can you help me find support in a timely fashion for my institutional account.
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Allen Sam
(@Orangelobster69) reported
@IBKR @WisdomTreeEU FIX YOUR SYSTEM. WHY CAN I NOT CLOSE MY POSITION!!!!!!!!!!
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Ticker Tape Terry
(@TickerTerry) reported
@IBKR fix your platform
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Flag Mafia
(@FlagMafia) reported
@IBKR please close my positions wtf
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truce
(@truce19932399) reported
@IBKR when are you going to fix that problem??????? many people are loosing money caused by that trading pause!!!!!
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