Interactive Brokers Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  PhenixInvesting (@PhenixInvesting) reported 7 minutes ago

  @IBKR Can you fix your Order System on K200 Futures K200 Broken for past 30 minutes 0 Customer Services & 0 understanding how serious it is!!! Some Traders are losing millions out there and even might blow up if you don't fix your thing Answer needed for the Community

• 
  Agent Smith (@AiStockAgent) reported 7 minutes ago

  @BloomDemark @IBKR I tried. It says I don’t have trading permission. Customer service taking forever to pick up

• 
  Billhelm (@Whoandwhere47) reported 9 minutes ago

  @IBKR Is this the same IBKR whose clients constantly complain about them on Reddit lol?

• 
  Investment (@Investm80789211) reported 9 minutes ago

  @IBKR I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me

• 
  Akhenaton (@holden_commodor) reported 10 minutes ago

  @IBKR serioulsy why do you signicantly changed the customer report settings?

• 
  Stan (@xbc9stazj) reported 13 minutes ago

  After around 1 year of investing I transferred all my positions from @DEGIRO to @IBKR for risk exposure I had gone from 81.5K€ to 160K€ but the inflation prints and the overall bearishness cycle slowly landed me around ~113K€ Around that time I decided to load up on $RKLB warrants because I loved the company so much (yes, there were $RKLB warrants at some point) These contracts - I didn’t know it at the time - had pretty simple but specific rules : If the stock traded higher than $10 for an extended period of time (~2 weeks I think) the company could redeem them, no matter what the current price was. And man did they redeem them The stock was trading at $8 when they did so, offering us the option to buy the stock at the warrant strike price, $11.5, making them basically worthless on a cash basis I got demolished. I freaked out so bad I didn’t where to hide, for the first time as a market participant, I wanted to cry When I discovered there was a cashless exercice option that gave ~0.3 share per warrant, I was actually relieved. But the damage to my portfolio was severe regardless, basically a 70% wipeout on that massive position I didn’t know it at the time but that event was the trigger for a highway to 14K€ When I said in my quoted tweet that it’s going to be hard, this is what I’m referring to

• 
  Cypher3d (@RealityCypher) reported 14 minutes ago

  @IBKR has the worst customer support I've seen for any product/service I've ever used in my entire life. It's honestly breathtaking...

• 
  senzu_capital (@senzu_capital) reported 18 minutes ago

  @JosephW31117119 @IBKR nice, thanks for the update, out of all the errors i have seen this is by far the worst, as you can't really hedge your portfolio (if it persists until the open)

• 
  Jabon McGrewber (@JacobMcGrew6) reported 22 minutes ago

  @binaycjha @IBKR Same here. All trading permissions gone all of a sudden. Looks to be a system issue per how many other people are having the issue

• 
  𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported 25 minutes ago

  @IBKR if you think I'm going to shut up. If you ignore me you've got a whole different problem. I will not back down or shut up until some responses found and a resolve of this issue is met

• 
  Rick ;-) Virus Survivor Classroom MBA 5D view (@REBIII333Re) reported 27 minutes ago

  $WTI $OIL Headed Down, $VIX reduces, $TLT interest Rates Down $SPY #AI goes another 2029 0 2030 @IBKR @WSJ @CNBC $NVDA

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  𝔢𝔦𝔩𝔦𝔰𝔱𝔯𝔞𝔢𝔢 (@iB3Bestpony1985) reported 28 minutes ago

  @IBKR The issue is quite simple. I cannot invest in anything unless I lie about my income. People in pensions are not allowed to try and make money. Heaven forbid they actually get a foot up if they don't have a small fortune to use. What's wrong with knocking in 50 to $30 the minimum?

• 
  JT Gert (@the1Gert) reported 30 minutes ago

  @AiStockAgent @IBKR Same issue, fixed it by going into settings->trading permissions ->edit and then switch permission on for something that wasn't previously selected. Solved it for me right away.

• 
  SGPrincess | 土皮公主 (@sg_princess_sg) reported 32 minutes ago

  This weekend will be dedicated to fix my IBKR desktop regular crash, watchlist not saved upon restart and TradingView connection issue. What a nightmare it has been with IBKR. I will leave when my current options positions got clear. It should be by end of the year. @IBKR I think u truly need to catch up with ur dinosaur tech deck, but I am completely fine with the fact that u don’t want to serve tech generation traders.

• 
  DMVentures (@D_M_Ventures) reported 32 minutes ago

  @SixSigmaCapital @IBKR I never had a problem with mine. It is a segregated account, so you can only wire to your own account. If you don’t include your username it takes longer to show on the platform tho