Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Central, Central and Western District | 1 |
| Olongapo, Central Luzon | 1 |
| Santiago, Región Metropolitana | 1 |
| Jakarta, Daerah Khusus Ibukota Jakarta | 1 |
| Naples, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
@BharathQuant @IBKR I like their stability, but that stability comes with an awful lot of rigidity. Right now my account is technically still IBKR Lite but signed up for volume-based pricing, and now I cannot trade, and they don't know why. (I know why! I'm signed up for volume-tiered commissions!)
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RichAndFineMan
(@RichAndFineMan) reported
@IBKR what's happening? I'm not getting OTP to login to TWS. System down?
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Jeff Hutchins
(@jeffdhutch) reported
@puppyeh1 @IBKR I want to hear your take 1yr into trading on another platform. No one likes their platform, even $10bn hfs complain constantly. Go get your own exchange membership and do it direct ;)
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Jeremy Raper
(@puppyeh1) reported
@dunbelievable @AutumnCapital @IBKR It’s not the commissions - those are fine. It’s the lack of customer service
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
**** you @IBKR you pieces of ****
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Trading Arsenal
(@TradingArsenal1) reported
@IBKR Can you guys fix some of the MAJOR problems I have? If I have $1k or $20k in my account, why can't I trade zero day to expiration contracts during the second half of the day? What's the worst that can happen if I buy 1-5 AMZN calls and let them go to zero? I'm talking directional
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Duvdevan 🍒
(@Duvdevan20) reported
@IBKR I good day. I created an account at IB and i want to continue uploading the files that you requested me and now it figures: "your account has been deleted". Please help me, nobody answers my emails.
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hotstaff
(@aHotstaff) reported
@puppyeh1 @IBKR Terrible mate, am new to investing and sometimes it is not easy to see the fees all hidden and found it complicated.
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Mohsin Mirza
(@MohsinSMerza) reported
@IBKR iPhone app is so bad every week doesn’t give information about news and extra when you go to individual stock. That’s rediculious.
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Alexey Belorusov
(@AlexeyBelorusov) reported
@IBKR i can not login into tws
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Mohsin Mirza
(@MohsinSMerza) reported
@IBKR iPhone may bike app is so bad every week doesn’t give information about news and extra when you go to individual stock. That’s rediculious.
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Avery 🌸💝📈📊💹✊🌹
(@averygrrl) reported
@BharathQuant @IBKR Yeah, this guy from Bharat or wherever is trying to help me, I feel bad for him, I want to scream 'YOU'RE COSTING ME THOUSANDS OF DOLLARS A MINUTE!' but he has no clue what's up
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Alex
(@NateValuetw) reported
@puppyeh1 @IC354 @IBKR Which brokers would you recommend outside of the US? I would like to diversify a bit from IBKR but the other cheaper broker that I know of -degiro- is simply not nearly as good as IBKR. But yeah IBKRs customer service sucks,I would gladly pay a monthly fee for a decent service
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Captain
(@thiccgarlicc) reported
@IBKR The government is going to start taxing heavily on EVERYBODY. Government overspending and inefficient systems is the problem, not the wealthy people who have lead the way in their industry to help provide people with innovative goods and services so we can live better. #EatTheTax
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Trading Arsenal
(@TradingArsenal1) reported
@IBKR ThinkOrSwim let's me use my last $1 to play contracts same day expiration... Also, The platform is good, but it's slow. PLEASE update AND fix this problem with the 0D2E contracts. I'm using cash account, why can't I spend my money how I want it, even into the last hrs of day?
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