Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Erandio, Euskal Autonomia Erkidegoa | 1 |
| Chicago, IL | 1 |
| London, England | 1 |
| Stockton, MO | 1 |
| Fort Wayne, IN | 1 |
| Xirivella, Comunitat Valenciana | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Vilnius, Vilniaus apskritis | 1 |
| Burgos, Castilla y León | 1 |
| Neuilly-sur-Seine, Île-de-France | 1 |
| Zagreb, Grad Zagreb | 1 |
| Donostia / San Sebastián, Euskal Autonomia Erkidegoa | 1 |
| Langoat, Bretagne | 1 |
| Barcelona, Catalunya | 1 |
| Pasadena, CA | 1 |
| Seattle, WA | 1 |
| Pretoria, Gauteng | 1 |
| Eastover, SC | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Ken Powers
(@KenPowers00) reported
@IBKR And now this site is acting like POS Kraken...won't allow clients to login, major disruption with site. OK...we need to issue trading licence to people like drivers lic, so only some can trade. This is the only solution if these cats don't fix their capacity issues.
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Alex G
(@gotdrc) reported
@IBKR Still rejecting trades a day later, even with 100% cash funding. This is criminal -- and criminally stupid.
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bernieflanders
(@ayy_bernie) reported
Interactive brokers won’t even let me sell Nokia covered calls. **** you @IBKR this is criminal. Nokia is a massive company it’s not even that volatile and this is a covered call. How does this protect me as the customer in any way?
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AJ
(@arsalanjami) reported
@IBKR seriously getting sick of the platform breaking down. I can understand market open but mid day? Comon. You can do better. Cant see any prices. Charts are frozen. API showing different prices. Option prices going haywire. Nothing is matching anything. I liquidated all pos.
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briedissuo
(@briedissuo) reported
@IBKR You really shouldn't, because they might arbitrarily restrict what you can buy. That should be illgal, especially when I'm paying you for the service. @IBKR you are not the SEC! I will definitely be looking at other brokers after this.
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P.D.
(@PD13158196) reported
@IBKR What happened guys your stock price is down soooooooo much? Did you let the same raiders who you allowed to screw w our accounts in to yours?
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Jonathan Besler 6'2 IQ 133
(@JonathanBesler) reported
from
Calgary, Alberta
@WSBChairman @IBKR claims my attempt to buy is a "future" or equivalent and blocks me wtf?
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N.Kadola
(@N_Kadola) reported
@IBKR Why is Trader Pro running like crap? FIX YOUR SERVERS! $IBKR @IBKR
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Ministry Of They ( what they say ).
(@Canad_IANism) reported
@IBKR Hmmm I just read other comments .. I'm not signing up . And your registration page is not working That is a sign !!
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sherlok sam
(@sherloksam) reported
@IBKR you are not allowing people to login very good..
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Ministry Of They ( what they say ).
(@Canad_IANism) reported
@IBKR acquiring a new account.. page wont move to 2nd page ..Used help button and it does nothing for now 10 mins . Do i really want an account here ?
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Rob Pileggi
(@RobPileggi) reported
I can't write covered calls in $AMC? WTF @IBKR #IBKR. 18 years of floor trading experience and I can't do the most basic of options trades. You're painting with a very broad brush. #pathetic
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Gregor
(@HeyGregor) reported
@IBKR Since long options have a 100% requirement (and debit spreads and covered calls carry no net risk), why would ALL options on these issues be liqs only? Why would my grandmother not be able to sell a covered call against her AMC? (Asking for widows and orphans everywhere.)
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The Boston View
(@TheBostonView) reported
Every day gets harder to use @IBKR. Can't log in because system won't generate two factor notification on phone. Settings won't save across platforms. Trade windows take a LONG time to open. And of course there is no Help Desk, impossible to get through.
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N.Kadola
(@N_Kadola) reported
$IBKR @IBKR Service is lagged Fix your servers