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Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 2
Los Angeles, CA 1
London, ON 1
Melbourne, VIC 1
Cape Town, Western Cape 1
Banda Aceh, Aceh 1
East Orange, NJ 1
Williamsburg, VA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • 3nder555
    sfrPILLED (@3nder555) reported

    @bclund @IBKR It could help you in a legitimate situation. I've had half my gdx liquidated on a down day b4

  • rammalayind
    🏌‍♂️ R@m Malay 🏇 (@rammalayind) reported

    @IBKR Any update on my support ticket

  • Pps831
    Pps831 (@Pps831) reported

    @joemccann @IBKR IBKR has pretty bad data imo. Even in their api they mention that it should not be relied upon or something like that.

  • Empress_Cap
    Empress Capital (@Empress_Cap) reported

    @bclund @IBKR Everyone has had these same thoughts multiple times with $IBKR for one issue or another. You'll be back. They're so much better

  • DismalDefi
    DismalDeFi (@DismalDefi) reported

    @IBKR @Cboe I don’t understand how Interactive Brokers remains in business. They have the world’s worst customer service.

  • mileshighclubb
    MilesHighClub (@mileshighclubb) reported

    @cobie @buyerofponzi @IBKR brother is so bored he yearns for customer service. hey man I'm missing like 10k from my cb account.

  • acmesafeco
    Acmesafeco (@acmesafeco) reported

    @IBKR Warning to anyone considering switching to IBKR will allow you to deposit funds but be aware new accounts will not get approved for trading with no explanation. Here's the best part...you cant even send the funds back to your existing broker so just watch the market while they hold your money. No explanation, no customer support, just tough ****.

  • LeonLionNoel
    LeonNoelLion (@LeonLionNoel) reported

    @IBKR Go **** yourselves.

  • A_Dev9
    DeV (@A_Dev9) reported

    @IBKR I had to deal with 3 separate customer care executives on 3 different instances and each of them gives conflicting reasons and advice for the delay and additional documentation. The customer care folks who handle the calls are not clear of your own process.

  • fibscalper
    One Fib Per Day (@fibscalper) reported

    @buyerofponzi @IBKR They do suck bad I removed all my funds.

  • NRaysoni
    Nitin Raysoni (@NRaysoni) reported

    @IBKR am from india mumbai my application is midway can i have any email id of indian customer care where i can explain what they need My name is Name middle surname Ur software counts middle name 1st letter only so ckyc is stuck Account no-U****4454

  • odysseas_eth
    Odysseus | phylax.systems (@odysseas_eth) reported

    @cobie @buyerofponzi @IBKR too bad the IBKR M&A guys are probably not on x

  • EthanTrades13
    Ethan Hartwell (@EthanTrades13) reported

    I recently opened an IBKR Darwin account @IBKR @Darwinexchange - i was told the process would take 1 day I got my approval and tried to access the services but hit with “ineligible” to add funds. Darwin have told me it’s in IBKR’s hands and they cannot help me. It’s been 10 days now and nobody can help me. Pretty shocking experience so far

  • gpranesh
    Pranesh Ganesh (@gpranesh) reported

    @IBKR I have trouble logging in as no SMS is being received. Is there an ongoing outage?

  • XP_Ehsaan
    xp Ehsaan (@XP_Ehsaan) reported

    @joemccann @IBKR Does it support 1 min candles ?

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