Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| London, England | 1 |
| Stockton, MO | 1 |
| Fort Wayne, IN | 1 |
| Xirivella, Comunitat Valenciana | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Vilnius, Vilniaus apskritis | 1 |
| Burgos, Castilla y León | 1 |
| Neuilly-sur-Seine, Île-de-France | 1 |
| Zagreb, Grad Zagreb | 1 |
| Donostia / San Sebastián, Euskal Autonomia Erkidegoa | 1 |
| Langoat, Bretagne | 1 |
| Barcelona, Catalunya | 1 |
| Pasadena, CA | 1 |
| Seattle, WA | 1 |
| Pretoria, Gauteng | 1 |
| Eastover, SC | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Nuevo Laredo, TAM | 1 |
| Chamartín, Comunidad de Madrid | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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HKobserver
(@h_kobserver) reported
@IBKR I am not interested in Algo. I just want to login my acct
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Azricktradez
(@asricktrades) reported
Today was the final straw for me with @TDANetwork after months of bad fills, lags, wrong quotes, I finally made the switch today to @IBKR and I am impressed
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Cuz003
(@CarloCuzzy) reported
@IBKR Customer service????
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NaWaF 🇺🇸
(@NawafLove) reported
@IBKR Hello dear Interactive Broker, I have an issue with my account and it’s urgent. When i open my account i get this message “ your security code card has expired “ and i have an open positions. This is unacceptable my money is at stake please i need to solve this issue as soon
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.
(@startx00) reported
@IBKR Problem after activating ibkr key I cannot log in to my account, login failed, how do I cancel it? And return to the access feature via a verification code by text message
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ethan w
(@Dhhdhd42222736) reported
@IBKR Down twice in 1 day.
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Farhoud Moaddel
(@Fab20) reported
@IBKR Instead of these gimmicks, invest in a better customer experience and service. It is not good to refer to encyclopaedia of help pages, we need focused applied specific help in a timely manner.
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Maximum Enthusiasm I Guess
(@Ver7ical) reported
@IBKR Damn you hedgehogs. Taking all the hedges. Refusing to share them!
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Beth Sugrue
(@B_Shugs) reported
@IBKR has locked up over $60,000 of our Investment Club's money. Worst customer service ever! I've spent 6+ hours on hold in the last 3 months. I have asked to withdraw funds and their website says "The functionality is currently not available". NEVER do business with this CO
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Muzammil
(@IncidentFlux) reported
@IBKR For a long time SMS messages sent to UAE numbers from IBKR, never come through, even though no blocking is enabled on the network carrier level, I want to help resolve this, please share the IBKR SMS gateway numbers/contacts, so I can check with our ISP @Etisalat_Care
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Ski69xD
(@Ski69xD) reported
Avoid @IBKR at all cost. Worst company in the world. If you forget your username, good luck closing your account before they charge you a silly inactive account fee! Customer support doesnt answer and you're left running in circles! JUST CLOSE MY ACCOUNT!
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markus davidson
(@markusdavidson) reported
@IBKR trying to view "secure messages" on multiple devices and getting 500 Server error.
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Crypto Value Research
(@BoatSell) reported
@IBKR Unable to open and close positions due to an issue with the trade permissions. Sent a ticket - no reply. Tried the live chat - twice waited for 20 minutes with no reply. Used to be a great service back in the days. Shame.
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.
(@startx00) reported
@IBKR Problem after activating ibkr key I cannot log in to my account, login failed, how do I cancel it? And return to the access feature via a verification code by text message
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DHIRAJ KUMAR TAK
(@dhirajktak) reported
@IBKR I am indian client but facing issues to reset password please update facility to change via email or mobile number
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