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Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 1
Málaga, Andalusia 1
Saint-Ouen, Île-de-France 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterCarli28957
    Peter Penny (@PeterCarli28957) reported

    @CoreyCicero @TT_stocks_ @IBKR No it isn’t- I tried that. It’s free IF you only trade market hours- anything PM OR AH is 1% fees. Not to mention when I went to pull my money out they made me send my ID AND a video of me holding up my passport saying who I was lmao. Again worst broker I’ve ever had and I’ve had every single one

  • saud_ix
    𝗦 𝗔 𝗨 𝗗 (@saud_ix) reported

    Hi @IBKR, I can't access Paper Trading — I get "Your account is not currently eligible for this feature." Same error when trying to contact support. How can I enable it? Ref: aixKwfOGa2zoDfGn259cdgAAADA

  • tamir_oded
    Oded Tamir (@tamir_oded) reported

    @IBKR It takes more than 10 days to open account in Israel and still waiting . This is level of service of the 80'.

  • ALBACapMgmt
    🅰️LB🅰️ (@ALBACapMgmt) reported

    If a broker, @IBKR in this case, say you can only reduce risk (due to Kospi issues apparently, more likely they have run out of margin), but in actual fact they wont let you trade a product you have a position in at all, are they liable for any ensuing losses ?

  • Olde_Pharte
    RobertoenMexico (@Olde_Pharte) reported

    @IBKR I'm done with you A.I. I've filed a complaint with the SEC. Maybe that will get your attention.

  • yunyuntian
    miracle-dan (@yunyuntian) reported

    @IBKR IBKR, I am a refugee and I want to support you, but you use address verification to shut me out.

  • thecracker_23
    BorrisBOMBA (@thecracker_23) reported

    @IBKR Hi @IBKR why is it so difficult to reach out to your customer support?

  • mendaxvenatorem
    Mendax Venatorem (@mendaxvenatorem) reported

    @IBKR Terrible

  • NSonic101
    Jiri Vatka (@NSonic101) reported

    @IBKR where s your human support or at least support e-mail address in the app or web????????!!

  • booklilifee
    Lili Fee (@booklilifee) reported

    @MazFuryCabbage @IBKR You have to go to settings and get permission to trade US stocks and make fx transactions. I opened a USD account as well. You need to use the help function, it's a complex platform.

  • learner_air
    Piyush Parmar (@learner_air) reported

    @IBKR Worst service

  • NBee007
    Ten Beers (@NBee007) reported

    @IBKR Yeah I checked and I’m connected to the internet…… Your quick support page doesn’t have anything related to blank screen after submitting application.

  • parth_995
    Pat_par (@parth_995) reported

    @IBKR my money is stuck in your complex account opening process where your team denied to move indian account to international so please help me withdraw money ASAP

  • Olde_Pharte
    RobertoenMexico (@Olde_Pharte) reported

    @IBKR R U not even reading what I am saying?? When I call the customer support numbers you direct me to the automated response demands my account number which I cannot access RU simply an automated response as well??

  • ashrithgovind
    Ashrith Govind (@ashrithgovind) reported

    @defyneric i think its only because they issue cards to @IBKR clients. But not sure that if those volumes reflect here. but highly possible!

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