Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Central, Central and Western District | 1 |
| Olongapo, Central Luzon | 1 |
| Santiago, Región Metropolitana | 1 |
| Jakarta, Daerah Khusus Ibukota Jakarta | 1 |
| Naples, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Trader Chipmunk
(@TraderChipmunk) reported
I am the only one having issues with @IBKR this morning? Portfolio and position values are not changing.
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Glitcher
(@G1itcher) reported
@IBKR Take the money you're spending on these adverts and spend it on making your API not terrible.
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Oscar Goldman
(@osioscargoldman) reported
@IBKR Trying to get in touch with customers service is a nightmare. Even impossible to reach by phone. Could somebody send me a DM and solve an issue I got since last week? Thx.
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Dale Hays
(@DaleOHays) reported
@IBKR The part that is really frustrating is that I have other accounts with TD Ameritrade and Fidelity. I can get excellent service almost any time I need it. These are your competitors - IB should learn by these examples and not just apologize and do nothing to improve.
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Cool Beans (fka, StreetSmartApe)
(@Cliff01568230) reported
@IBKR LOL! Theaters just broke $2 billion on Avatar 2, and had a kick *** 2022 in general and these hacks bad mouth retail traders citing they are more sophisticated. Fact is, they have no brand loyalty, sellout scumbags. Must be short #amc $amc otherwise why would they care?
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Bildo P.
(@BildoPhaggens) reported
@nelmhorst @IBKR No way, I've used a lot and this is not thr worst. Not the best, but not the worst.
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Dr Stonk 📈
(@StonkDoc) reported
@BakedInvest @LluddLlawEraint @IBKR Yea that’s the jumbo certificate they already got and don’t have enough shares on the allotment to distribute. That’s the issue.
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Odd Diligence
(@OddDiligence) reported
@Noah_G_TRD @IBKR Yea its a pretty bad experience.Especially when I open a ticket 2 weeks or so prior to fix the exp date and go through back and forth and escalations.. and they still don’t fix it before “expiration”. Happened on 2 separate securities to me this week. Few thousand$ into the abyss
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ASchillinger
(@Attilayesthehun) reported
@IBKR new to the platform. How do I allow trading information to be received in English? My trading options are currently limited because I reside in a non-English speaking country. Tried your support center, but online appeared to be unresponsive. Thx
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Sailendra Wadhwani
(@sail_wadhwani) reported
@IBKR so it’s been more than 7 days since I asked a simple yes/no question via your web support ticket. I have called a number of times to your customer care and no body can give me answer. Can you please look at it? Account U5838341
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Itô Girsanov
(@cruindggn) reported
@IBKR Existing customer...can't seem to find how to open isa account
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Eeyore
(@MrEeyoreEsq) reported
@Austin_Federa @PythNetwork I like using Pyth to check on crypto prices much more than loading up some sort of slow exchange UX. @IBKR As a long-time customer trading on your platform, I'd love to see Pyth integration with TWS to provide customers with free real-time "good enough" market data.
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Dayflame 🍻
(@Dayflame2001) reported
@IBKR The problem with you guys is: 1. it's hard to find stocks to short sell. 2. In the OTC market you have a limit of max. 500k. Why? Since one order costs $7.50, sometimes you have to make 10 orders to complete your positions. 3. Your chart under TWS is totally outdated.
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ljp0101
(@ljp0101) reported
@OddDiligence @IBKR ClearStreet talked up specializing in SPACs so CenterPoint might be good, probably catch a bunch of per issue fees though. For recurring issues, put the ticket to attention of the rep that solved your problem before and you can circumvent their "customer is wrong" attitude.
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Arturo J. Gil R.
(@arturogil0) reported
@IBKR man you really need to work on your platform, nothing seems to work. Slow, customer service transferred me to a different chat and crashed, I can't seem to submit a ticket. Really.
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