Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Melbourne, VIC | 1 |
| Andorra la Vella, Andorra la Vella | 1 |
| Madrid, Comunidad de Madrid | 1 |
| Gilbert, AZ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Adenrele
(@aokunub1) reported
@IBKR man Interactive brokers does an awful job when you need them most.
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Paulo Santos
(@ThinkFinance999) reported
@IBKR Is the chat help working? Been trying for two days and never get an operator. It's a time sensitive matter...
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Wutangprophet
(@Wutangprophet1) reported
@IBKR its not possible you guys have such poor customer service when its needed the most!
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John Nickle
(@JohnNickle) reported
@Tony_BATtista @IBKR went down 10 mins before a Friday close. Still not back up
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StopToBreakeven
(@ToBreakeven) reported
@IBKR Probably shouldn't have posted this while you were down 5mins before the close on option expiry
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Steven Mandrapa
(@StevenMandrapa) reported
@IBKR hey wtf is going on???? On a weekly expiration too?? Thank god none of my strikes were in play.
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Rishi Gokharu
(@rishigokharu) reported
@IBKR - "Connection lost". Can you guys please fix that asap?
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Dude Diligence
(@lethbridgeRob) reported
@ibkr once again your trading platform is not working. Your service is so ******* unreliable you worthless piece of **** broker.
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Ken
(@Kenaschmidt) reported
Oh that's nice, @IBKR servers drop out 10 minutes before close on Friday. Can't connect at all. Trash service.
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DB
(@Just_someNobody) reported
@imademyday @IBKR the answer is no of course. this happened to me a month ago last time they went down, as far as im concerned they owe me 10 grand still
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Wutangprophet
(@Wutangprophet1) reported
@IBKR can somebodY PLEASE help a customer? I have been waiting for over an hour on the phone AND on the live chat
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0DTE Trader
(@0DTE_Trader) reported
@IBKR **** you your TWS is lost connection right now
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linlucy
(@linlucy9) reported
@123HelloWorld_1 @IBKR You should call, maybe this will solve your problem faster.
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M. Amir
(@mamir101) reported
@IBKR what's going on? Can't log into IBKR through desktop or iphone. Is your system down?
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Joost
(@TsooJoosT) reported
@IBKR Not up by the way... very lousy service!
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