Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 1
Lille, Hauts-de-France 1
Sant Cugat del Vallès, Catalunya 1
Zaragoza, Aragon 1
Central, Central and Western District 1
Olongapo, Central Luzon 1
Santiago, Región Metropolitana 1
Jakarta, Daerah Khusus Ibukota Jakarta 1
Naples, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • VigilPaulRWins PaulRunningHorse Vigil (@VigilPaulRWins) reported

    @IBKR PROTECT YOUR HOME TITLE From COMPUTER Cyber Criminals Using Your HOME TITLE FOR MORTGAGE FRAUD Use #1 Home Title Monitoring LLC 24/7 Service Any REAL ESTATE TITLE COAST 2 COAST Any ZIP Code Call /Text 1-303-921-8193 PaulRunningHorseVIGIL Investors Magic Trillion Dollar Industry

  • VigilPaulRWins PaulRunningHorse Vigil (@VigilPaulRWins) reported

    @IBKR PROTECT YOUR HOME TITLE From COMPUTER Cyber Criminals Using Your HOME TITLE FOR MORTGAGE FRAUD Use #1 Home Title Monitoring LLC 24/7 Service Any REAL ESTATE TITLE COAST 2 COAST Any ZIP Code Call / Text 1-303-921-8193 PaulRunningHorseVIGIL Investor Welcome Trillion Dollar Industry

  • grizzledtrader Grizzled Trader (@grizzledtrader) reported

    @yhproM @IBKR @QTRResearch As someone who has used IB for 15 years, they have some strengths. Customer service is not one of them.

  • TaskinTas17 Taskin Tas (@TaskinTas17) reported

    @IBKR Clients may experience an issue logging into Client Portal which is currently being investigated. We apologize for the inconvenience. [Mesg Id: 972]

  • KaruiPurity Gideon (@KaruiPurity) reported

    @IBKR The good seaman is known in bad weather

  • indo_crypt Dr Crypt (@indo_crypt) reported

    @IBKR and you charge us when we don't trade and are just trying to come to terms with our losses. terrible. money men, always the same.

  • adzam_wahyu Wahyu Adzam (@adzam_wahyu) reported

    @IBKR Hope is a good breakfast but a bad supper

  • EmmaHarradine Emma Harradine (@EmmaHarradine) reported

    @IBKR Is there an issue with your website or your form to open an account in the UK? I have tried multiple times from multiple devices with no luck. Also, your live chat doesn't work.

  • SupportSQUID2 Support SQUID (@SupportSQUID2) reported

    "[man] What are you talking about?" Follow & Support @SQUIDHolders! @squidgame #squidgame #LeeYooMi #Lucas @IBKR

  • uxucF1kyexnzJps Korosh (@uxucF1kyexnzJps) reported

    @IBKR Hello, please give us financial help to continue our efforts to fight against the Iranian regime. We need money to continue our fight so that we can buy the necessary equipment and fight. Please send us Tether so that we can earn money through TVYx7wXmbhJNaWpLBDf4G4Toov3eJWRqfP

  • p5ee51jda97767e astri nurul aini (@p5ee51jda97767e) reported

    @IBKR My worst enemy is my MEMORY

  • _jmb22 John Bianchi (@_jmb22) reported

    @IBKR CANT LOGIN, YET NO ANNOUNCEMENT ???

  • atul65 Atul Gupta (@atul65) reported

    @IBKR My complaint no. Inquiry #T916874 - U10115486 to IBKR for tracing fund transfer on 19th July is pending for more than 75 days. Does it take so long for for a simple transfer of funds.

  • bayrichROB OG ROB (@bayrichROB) reported

    Also when calling agents @IBKR , most of the time agents have been nice, respectful and helpful, but the last 2 weeks, most of these agents did not answer my question or explain anything, repeating the same sentence asking, “is there anything else I can help you with?”

  • stretchmikep Mookie (@stretchmikep) reported

    @IBKR After 7 phone calls and 3 attempts to submit messages online, I have received ZERO help in resolving a very simple issue. What is going on with your customer service?

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