Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

Interactive Brokers users affected:

Report a Problem

Check Current Status

Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• Tama Shi (@tamashiren) reported a minute ago

  @IBKR Login doesn't work! Authentication is running in a seamless loop and I'm unable to login.Your system indicates Normal Operation but there is clearly issues in the login process. Tried it on every possible way but it's been not working since Friday evening.Please fix it!!

• Marvel (@Marvel_IM) reported 2 minutes ago

  @mcuban @RobinhoodApp @IBKR Stocks go up and down everyday. It is the risk of the investor to decide when to trade and personally know the risks associated with each investment. GME may go to 1000+ or back to 10, but the timeframe needs to be determined by free market supply/demand. Just like SPACs now

• Levi White (@LeviWhi06827814) reported 4 minutes ago

  @stocktalkweekly @IBKR Using them for over 4 months now. Mobile platform terrible. Their desktop is good but takes getting used to. I don’t use margin, I just tried them because they had a good reputation then they pulled the Robinhood shenanigans.

• Lauless (@LaulessMC) reported 4 minutes ago

  @unabia_benjie @IBKR @IBKR has chat, waited for over two hours and they disconnected. Could not get through on phone either. They are terrible.

• ElliotWavey (@glgallucci) reported 6 minutes ago

  @stocktalkweekly @IBKR In Canada IBKR is the best. Especially last year when a lot of brokerages would have down time (TOS, RH) IBKR was always up. I do prefer charting on another platform and sometimes your limit orders get filled a cent or two higher but other then that no complaints.

• Marvel (@Marvel_IM) reported 8 minutes ago

  @mcuban @RobinhoodApp @IBKR it needs to from here as the players trap shorts/longs on its course. We don't need to shut down brokers eliminating the free market as it will lose its volatility over time at a price closer to what is fundamentaly sound

• Institute for Advanced Horsepucky Analysis (@IgnotumAliquis) reported 9 minutes ago

  @IBKR I just read some stuff online that said that you guys are part of the problem (i.e. market rigging against individual investors). True or false? Did your company refuse to execute valid buy orders for GameStop this past week? AMC? Blackberry?

• Glenn Murray (@reverandglenn) reported 11 minutes ago

  @Crypto_Anubis @IBKR And still no answer from IBKR?? 🧐🧐🤔🤔🤔 @Crypto_Anubis , I have been with IB for 12 years and their customer service has gone from the BEST to THE WORST the bigger they get. Now they are #1 for size with retail, they are the inverse for Customer Service. I may be switching.

• Tama Shi (@tamashi_ren) reported 12 minutes ago

  The downside that it took a while on hold in the phone support but once I reached them they were VERY helpful and kind and they fixed my issue professionally in no time. There are good things as well not just the bad ones. Thank You IBKR support! @IBKR

• Joe Cassandra (@joecassandra) reported 16 minutes ago

  @jdbanker1 @IBKR I was going to shift to Fidelity, then F was down Friday. I do say IBKR is never down

• Wall Street Confessions (@RT52052967) reported 17 minutes ago

  @stocktalkweekly @IBKR As a follow up, I have been with IB 12+ years. they do not value their customers, my account is large. did I mention customer service is horrible? they are in business as a favor to you and they remind you to never forget that. You got complaints? too bad. I do not use margin!

• P-hacking Human Sensor🇭🇰 (@Lowkey08811805) reported 18 minutes ago

  @GGG76778806 @IBKR If they do it purposely, it means IB is retarded. Monthly USD 10 can have better quality data. I have no idea why IB find GIS. Apart from data quality, IB should also upgrade its price updating speed. Updating the latest price every 250ms is very slow.

• Unknown ************ (@nope_nope696969) reported 18 minutes ago

  @IBKR **** you. after everything is done. do you think anyone can trust you anymore, if you suddenly liquidate options. do you think anyone would trust you to buy/sell options? im moving all my money, just waiting for your shitty transfer time. taking forever.

• Tushar Acharya (@Hasyaroopam) reported 19 minutes ago

  @IBKR hey why does depoisting money take centuries for Indian customers? Also, you don't have upi option to deposit/withdraw money? Really? First class broker with third class services? Why!?? And the phone numbers are never reachable. Pls help.

• Jonathan Wexler (@WexCapital) reported 20 minutes ago

  Unpopular Opinion - You get what you pay for. All of you people who use @robinhood to save a buck a contract or pennies a share forfeited your right to complain when they say you can or cannot buy something. It’s your fault for not using @IBKR

Check Current Status