Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brest, Bretagne 1
Melbourne, VIC 1
Lille, Hauts-de-France 1
Sant Cugat del Vallès, Catalunya 1
Zaragoza, Aragon 1
Central, Central and Western District 1
Olongapo, Central Luzon 1
Santiago, Región Metropolitana 1
Jakarta, Daerah Khusus Ibukota Jakarta 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • SVS_Subbaraju Subbaraju Sagiraju (@SVS_Subbaraju) reported

    @Rayner_Teo @IBKR Very unfortunate & pathetic (to hear that @IBKR is so lethargic that critical issues like these are not resolved for months together, esp, for a renowned & ace trader/investor like Rayner) What's wrong with you guys! 😢

  • ___monty monty (@___monty) reported

    @IBKR Is your service having issues? Can't login with connection error.

  • ___monty monty (@___monty) reported

    @IBKR Having issues logging in???

  • ThomasBraziel Thomas Braziel (@ThomasBraziel) reported

    @ChrisDeMuthJr @QTRResearch @IBKR Haha - IB customer service is usually the worst

  • MacroForecaster Thunderhorse Brewery (@MacroForecaster) reported

    @_mumbling_me @IBKR 3) social media is bad enough without being forced to see what people post on LinkedIn just because you went to high school with them.

  • ekapobkul Ekapob (@ekapobkul) reported

    @EmmetPeppers @IBKR Do you think we will have a k-shape recovery once it's clear we are in a recession? I think the market likes certainty (both good or bad) and looks forward.

  • RememberToWater Tom (@RememberToWater) reported

    Over 2 months and @IBKR still can’t figure out how to process a simple form so I can actually use my account again! Starting to think I made a huge mistake - customer service is pathetic too :(

  • BadBoyOfEnergy1 Slayer Trades (@BadBoyOfEnergy1) reported

    So I'm watching my live news feed in @IBKR and every other story is another price target reduction on a variety of stocks by @MorganStanley Every single headline are reductions. I think we are headed for some pain ahead. Maybe tomorrow's GDP print will be the avalanche down

  • Gurdas_singh_ Gurdas singh (@Gurdas_singh_) reported

    @Rayner_Teo @IBKR Such a poor service

  • mumboz mumboz (@mumboz) reported

    Dear @IBKR , for the sake of your customers, please post a deep dive of why TWS was having so many software issues today and how did the devs let such a crappy build make it to STABLE branch.

  • davidhagmann David Hagmann (@davidhagmann) reported

    Curious if anyone had an issue with @IBKR's sign-up incentives. Supposed to receive $1k in shares and just never did. Their customer service is awful: no record of the signup incentive, and they will not adjust manually. Huh? Would expect more from a reputable platform #IBKR

  • thegostev Alex Gostev 🇺🇦🇳🇴 (@thegostev) reported

    @onveston @levelsio @IBKR I do support the article based on my ammateurish experience. Maybe as I don’t have a separate investment account to forget about for 10 years.

  • Gurdas_singh_ Gurdas singh (@Gurdas_singh_) reported

    @Rayner_Teo @IBKR Such a poor service

  • JackArtistry Jackartistry (@JackArtistry) reported

    @IBKR guys, your margin calculation is off due to alphabet $GOOGL stock split. URGENT and fix before any markets open on Sunday night / Monday US time.

  • _Preetesh Preetesh (@_Preetesh) reported

    @IBKR Can somebody from Head office call and attend the query. It’s been 7 days interactive India team is not paying attention to resolve the issues and we have serious impact on our business due to problems at your end. DM me for more details.

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