Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Saint-Ouen, Île-de-France | 1 |
| Le Grand-Quevilly, Normandy | 1 |
| Sydney, NSW | 1 |
| Jewar, UP | 1 |
| Noida, UP | 1 |
| Los Angeles, CA | 1 |
| London, ON | 1 |
| Melbourne, VIC | 1 |
| Cape Town, Western Cape | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
-
Orange is Hope (@orangeishope) reported@IBKR after updating your app. I lost all my account with my $MSTR shares in it. HELP. PLEASE.
-
joe (@Yogithebearish) reported@IBKR Also your support is terrible. It is absolutely useless. Which is why I come here to complain.
-
Otunba ₿ (@OgbeiEdward) reported@IBKR @IBKR I deposited funds during an account application that was subsequently declined. I have raised a support ticket, sent emails, and sent DMs. Over a week later, no response and no refund. I expect a regulated institution to do better than this. Please resolve this urgently.
-
kingran (@KingranYama) reportedThe AI customer support agents give you useless canned information. These AI agents do not understand the nuances of the qst, which is okay, but refusing to pass the qst to human agents in not okay. @IBKR I pay you guys serious money in commission. Can I get some help?
-
Mr Sinatra (@MrSinatra_MDW) reported@grok @IBKR This feels like vaporware. wtf?
-
Ten Beers (@NBee007) reportedI thought @IBKR was a reliable, scaled, professional brokerage. How can people trust this company with a seven figure net worth when the website doesn’t even work? Anyone else having trouble with this? #brokers #trading
-
Vj (@VJ_303) reported@IBKR Still you are looking HELPLESS in providing me direct contact number where I can call and clarify. That's why I am afraid to open account with #bkr as where I will contact after opening account if something big issues or fraud happened, ...my hard earned money go stucked???
-
Leandro Biderman (@LBTaikonauta) reported@SpaceX ****, only open to US residents in @IBKR
-
Max the VC 👨🚀 (@mreiffy) reported@IBKR You guys legitimately have the worst ui/ux in the business. Not quite sure how it’s even possible given the opportunity before you
-
Come Heavy (@cdnsos) reported@IBKR @JoseTorresEcon What is going on with your Client Portal?? It has gotten so completely unusable you actually look like a scam site now. I know you're not but if I was considering onboarding right now I wouldn't dare put real money on. Like, it's truly terrible.
-
INTER (@Night34Blue) reported@IBKR Hello, I am trying to enable Options Trading Level 2 on my IBKR account in order to trade simple long calls and long puts on SPY. However, my request was rejected with the message saying that my financial profile does not meet the eligibility requirements. I would like to understand specifically what is causing the rejection and what exact requirements I need to update or meet in order to qualify for Options Level 2 trading permissions. Could you please review my account and advise me on the necessary steps to resolve this issue? Thank you.
-
Adam Voulstaker (@AdamVoulstaker) reported@ALBACapMgmt @IBKR Worst is anything automation. They are lunatics with that front
-
Ethan Hartwell (@EthanTrades13) reported@IBKR I have been waiting for a reply from support for 10 days on an issue i’m experiencing with my new account….
-
William W. Nicholas (@Alohayall_) reported@IBKR The worst ever cause ibkr never care about the needs of users. When everyone is requiring the removal of pdt, ibkr is holding action and deliberately preventing investors to be more flexible.
-
DadBod (@alpha_imag8252) reported@IBKR today I have tried to open TWS in 3 different PCs and it stalls at the "reading layout configuration" screen. I uninstalled the latest version of the software and installed the stable version and had the exact same results. Never had this problem before. I accessed your website and there is no record of such problem currently.