Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 1
Lille, Hauts-de-France 1
Sant Cugat del Vallès, Catalunya 1
Zaragoza, Aragon 1
Central, Central and Western District 1
Olongapo, Central Luzon 1
Santiago, Región Metropolitana 1
Jakarta, Daerah Khusus Ibukota Jakarta 1
Naples, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • RJHKoot Rene Koot (@RJHKoot) reported

    @IBKR I'm trying to sign up from Ireland but am unable to receive the sms code which is a first. Any help?

  • Flap_My_Wings Funt Claps (@Flap_My_Wings) reported

    Screw this. . . next fiscal year I'm changing brokers @IBKR Your support is not existant.

  • Flap_My_Wings Funt Claps (@Flap_My_Wings) reported

    @IBKR I haven't been able to trade all day @IBKR What am I meant to do when your 'help' service doesn't come back to me?

  • TX_Commodities Gabriel_DayTrader (@TX_Commodities) reported

    @AnyaAlis @IBKR Nice! Good customer support then.

  • Flap_My_Wings Funt Claps (@Flap_My_Wings) reported

    @IBKR I still can't trade and your help team take a day to come back to me! This is terrible

  • piranhatrade petty Perry (@piranhatrade) reported

    Anyone else having issues with @IBKR , will not login or able to chat for help

  • TX_Commodities Gabriel_DayTrader (@TX_Commodities) reported

    @AnyaAlis Did you ever get this resolved? I literally just had the same problem with @IBKR this morning. Right in the middle of a trade lost connection with the server, called them and I wasn’t the only one. Down 12% for the day.

  • L3120L Luke (@L3120L) reported

    @IBKR is literally pissing me off so much recently! It’s so slow and lagging, even bid and ask take an age to load, especially at open, miss so many ******* opportunities in the first 30mins! $SPY $QQQ $TSLA

  • marcoaam95 Marco (@marcoaam95) reported

    @IBKR is by far the worst broker i've ever been customer.

  • KingCorrick King Corrick (@KingCorrick) reported

    @IBKR I won't throw my money into Apple stocks, because they support the Left.

  • aRedMoment77 Future PCH Winner (@aRedMoment77) reported

    @IBKR I’ll be contacting an attorney about this. I’m in a critical spot and not being able to log in and trade because of your issues is unacceptable.

  • Melonnnusque Melon Husque (@Melonnnusque) reported

    @IBKR Interactive blocker got you. Bye stupid ad!

  • Flap_My_Wings Funt Claps (@Flap_My_Wings) reported

    @IBKR This is not acceptable. You have given no updates for 6 hours. It's volatile as hell today and you are causing people to lose money. Again....what is the issue that has caused a 6 hour pause on trading?

  • Gary_Thorpson Gary_Thorpe (@Gary_Thorpson) reported

    @IBKR **** YOUR ****** PLATFORM! Let us login!

  • GuiulfoE Alfredo Guiulfo (@GuiulfoE) reported

    @IBKR What happen with your platform? I lost connection with the server and a I want to close my SPY put

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