Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brest, Bretagne 1
Melbourne, VIC 1
Lille, Hauts-de-France 1
Sant Cugat del Vallès, Catalunya 1
Zaragoza, Aragon 1
Central, Central and Western District 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • LoonDr quicksilver (@LoonDr) reported

    @IBKR Can’t log in since over an hour (London). I’d think resetting a server shouldn’t take very long. Atrocious.

  • stevendeketel stievie (@stevendeketel) reported

    @IBKR Nothing is working in Europe today. just a very poor service I must confess. no communication from your end. just down. crazy

  • WilliamTylerFr1 William Tyler Freeman (@WilliamTylerFr1) reported

    @IBKR The Stupid app *never** remembers your Password! Have 2 Jump Through various Hoops, Just to get Logged-in. If you are trying to make money and Time is crucial, Interactive brokers is **Definitely** not for you!!! It's Absolutely Horrendous!!

  • Dasheryt2 Dasher_yt (@Dasheryt2) reported

    @TaskinTas17 @IBKR Bro what ******** is this. It has been 3 hours. I am so frustrated

  • TheRoseThatGre3 The Rose That Grew from Concrete (@TheRoseThatGre3) reported

    @IBKR YOU REALLY NEED TO FIX THINGS FOR EU CLIENTS. WE CAN'T LOG IN. AND YOUR REPRESENTATIVE TELLING PEOPLE THAT THEY CAN TRADE ON CLIENT'S PORTAL SHOULD KNOW BETTER. WE NEED ACCESS URGENTLY. IT HAS BEEN MORE THAN AN HOUR NOW THAT WE CAN'T DO ANYTHING!!!

  • WilliamTylerFr1 William Tyler Freeman (@WilliamTylerFr1) reported

    @IBKR A two factor identification, that NEVER WORKS!! Not 1 Single Time... NEVER SENDS THE STUPID CODE, At All?! How Can u Trade w/ this Junk Website

  • MarekLubinski1 Marek Lubinski (@MarekLubinski1) reported

    @ThatRSIguy @IBKR @IBKR can you please at least give some update here? For 3 hours people cannot login to the portal, neither app - is this serious?

  • PawRichie Richie Paw (@PawRichie) reported

    @IBKR they shorted $HKD $GETY $vrax $Maia, that's why they shut off the service

  • bratanov Dmitriy Bratanov (@bratanov) reported

    @vic_the_trader @IBKR yep not working... though it does work for some

  • TheRoseThatGre3 The Rose That Grew from Concrete (@TheRoseThatGre3) reported

    @IBKR IBKR 3 HOURS LATER STILL NO SOLUTION. ARE YOU SERIOUS WITH YOUR CUSTOMERS??

  • leif_eriksoon Leif Erikson (@leif_eriksoon) reported

    @IBKR Can you fix your miserable servers? We all want to trade in this **** hole of a market, not have issues with brokers

  • aivainvesting Aiva (@aivainvesting) reported

    @IBKR #ibkr down for 5 hours now zero information. Insane $ibkr

  • TaskinTas17 Taskin Tas (@TaskinTas17) reported

    @ThatRSIguy @IBKR It is almost an hour, not working from London

  • PawRichie Richie Paw (@PawRichie) reported

    @IBKR you are betting against your users and you are losin Is this why you shutting of the service? You are costing me thousands, you ******* idiots

  • TaskinTas17 Taskin Tas (@TaskinTas17) reported

    @ThatRSIguy @IBKR It is almost two hours, not working from London #IBKR #NotWorking #London

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