Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Olongapo, Central Luzon 1
Santiago, Región Metropolitana 1
Jakarta, Daerah Khusus Ibukota Jakarta 1
Naples, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • CernelW Cernel Whale (@CernelW) reported

    @IBKR will you please help me I've been trying for weeks to open an account

  • Paolo_trades Paolo (@Paolo_trades) reported

    @1charts6 It is the worst charting software imaginable... @IBKR do better

  • lethbridgeRob Dude Diligence (@lethbridgeRob) reported

    @IBKR too bad your service is so unreliable and you dont care about customers. Not recommended at all.

  • Sandratylor3 Sandra Taylor (@Sandratylor3) reported

    @StanOrzechowski @IBKR If your account got restricted I will advise you to contact @davehack21 they can help you fix your account back or you contact via whatsapp +13172966488

  • Canad_IANism Ministry Of They ( what they say ). (@Canad_IANism) reported

    @IBKR @IBKR waited on hold for 45 mins. Also linked to chat but it kept saying system error and kicking me out ( 1 hour) trying to start an account app. Wast working- i won't bother . Seems like a omen! Bad service!! What next ?

  • Smpltrdr Smpltrdr (@Smpltrdr) reported

    @IBKR my email has been sent by direct message to have a rep contact me regarding this issue..thank you

  • Alkilhotmailco1 Alkil@hotmail.com (@Alkilhotmailco1) reported

    @IBKR My account is still not eligible to trade options. I have submitted numerous account requests however still no change? Any help much appreciated.

  • SwingingForward SwingingForward (@SwingingForward) reported

    @EconShiller @IBKR I may have had a similar incident. I was sure I exercised my mar contracts but someone I got exercised on some June contracts costing me 10k per contract

  • antipackers12 Antipackers12 (@antipackers12) reported

    @IBKR @MoonManStonk Terrible customer service. 1.5 hr and counting. Still on hold. And more like wont resolve my issue once someone pickup my call. Since these reps cannot do anything than take a message and create a ticket.

  • crypto29140588 cryptoman (@crypto29140588) reported

    @yves93400203 @IBKR The worst platform...we need windows apps.

  • Chartwizz Jay (@Chartwizz) reported

    @IBKR dont use these ******* clowns.... never had this many problems with a broker this place is a ******* joke

  • JimJones1913 HaveFunStayingPoorNoCoiners🐂🗝️⚡ (@JimJones1913) reported

    @IBKR If a service is free You are the product! Opt out with #Bitcoin

  • AllVentured AllThingsVentured (@AllVentured) reported

    @IBKR Been on hold for 51 minutes and counting... your service sucks. Thanks for the reminder why you are not my main broker. I don't know why any of your customers put up with this.

  • naqshgarg Trident (@naqshgarg) reported

    @IBKR What is customer service number which picks call within the same day?

  • antipackers12 Antipackers12 (@antipackers12) reported

    @IBKR please answer the phone. 2 hour wait time each time customer service is needed. Unacceptable! Also please respond to tickets sent. No response after a week a ticket was submitted. Seriously! What's going on over there?

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