Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 1
Lille, Hauts-de-France 1
Sant Cugat del Vallès, Catalunya 1
Zaragoza, Aragon 1
Central, Central and Western District 1
Olongapo, Central Luzon 1
Santiago, Región Metropolitana 1
Jakarta, Daerah Khusus Ibukota Jakarta 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • maximlock llvm (@maximlock) reported

    @CapitalParadox @IBKR terrible, just terrible

  • MenyThoughts Menachem (@MenyThoughts) reported

    @IBKR You guys have the worst customer service!

  • EHJKD2018 截拳道 - 帥帥漁 (@EHJKD2018) reported

    @IBKR Worst broker ever

  • tim20201212 Tim (@tim20201212) reported

    @IBKR suck software, can't login again

  • twcarey Theresa W. Carey (@twcarey) reported

    @VolCentric @IBKR @TradeLightspeed I feel your pain. I am not trading options as actively as I was a few years ago, but I managed to create my own alerts for changes in deltas somehow. The pain was putting the alert on for EVERY position. Anyway, good luck out there and glad I could help.

  • YaEsPersonal Kyle Rittenhouse es un héroe americano (@YaEsPersonal) reported from Saltillo, Estado de Coahuila de Zaragoza

    Of course @ibkr is down again aaaand the server status says all is going well...

  • PowCrzy Gooner (@PowCrzy) reported

    @IBKR Seems like there is an outage again today?? Second time this week alone. Is IBKR working to fix this

  • MAK805 MK (@MAK805) reported

    @IBKR Is your website online? My desktop app is also not working? Everything ok??

  • MariusMocanu4 Marius Mocanu (@MariusMocanu4) reported

    @IBKR Nobody cares about your stupid chairman. He should pay attention to your archeological site of web services

  • julesdbm julian bird (@julesdbm) reported

    @IBKR Still cannot access my account or get anywhere with customer service number, or chat facility. What is going on???

  • trincafe TRIN CAFE (@trincafe) reported

    @Reid_AL97 @LeoCruzRJ @IBKR That's the worst part of the entire situation, I use Portfolio Builder in IB, if anyone knows of a competitive portfolio feature please let me know.

  • justin28780257 justin (@justin28780257) reported

    @IBKR Hope he will address your amateur technology, indifferent customer service, and plan to make customers whole for losses during your worldwide outage on Monday. #IBKR #interactivebrokers $IBKR

  • hoangbrian brian hoang (@hoangbrian) reported

    Looks like @IBKR is currently down again, at least for my mobile client.

  • peacema50709089 peacemaker (@peacema50709089) reported

    @IBKR Hey, system down again?!

  • AmberChaiT Amber Michelle (@AmberChaiT) reported

    @IBKR 65MIN HOLD TIME SO FAR!?!? WTF??? HIRE MORE PEOPLE WITH THE FEES YOU CHARGE!

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