Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Williamsburg, VA | 1 |
| Noida, UP | 1 |
| Brest, Bretagne | 1 |
| Melbourne, VIC | 1 |
| Lille, Hauts-de-France | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Zaragoza, Aragon | 1 |
| Central, Central and Western District | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Julian Edwards
(@jheprivate) reported
@IBKR Are you able to direct me to someone at Interactive Brokers , who could help me have some replies to these questions? Regards
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KNOWNOFOMO
(@knownofomo) reported
HEY @IBKR get your **** together!!! NO customer service ffs sakes, platforms that don't show orders etc you guys are garbage!
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Jay
(@Chartwizz) reported
@IBKR you guys literally have the worst customer service I have seen, I have been waiting days for my options application to be reviewed. This is ridiculous, I have never encountered a broker that has taken this long on something like this.
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Wan Abdul Rahman
(@WanAbdu77477247) reported
@IBKR I need help with my account. Your customer service are not answering any calls! I need to speak to your company regarding my account as I can't access my account!
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The Boston View
(@TheBostonView) reported
@great_martis This is a very nicely designed display of index quotes. Can I trouble you to find out who provides it? I wish @IBKR looked this good. (They seem to have regressed in their UI over the past 10 years). TIA.
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Pablo
(@Pablo32626021) reported
Hello @IBKR, taking this to twitter since any form of customer support is impossible. I opened a small account to keep track of the progresd of a small $ aggressive investment strategy. I put 2.4k usd in and decided to begin trading. My orders are processed to a different acc.
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Dante
(@dantecozier) reported
Hello @IBKR I haven’t been able to log in to my account for days, can you help
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Julian Edwards
(@jheprivate) reported
@IBKR Are you able to direct me to someone at FXCM, who could help me have some replies to these questions? Regards
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KNOWNOFOMO
(@knownofomo) reported
@IBKR I waited on the phone for 1 hour ffs and no help your service is ****
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evanp90
(@evanp901) reported
@IBKR As a new customer I must say, I am absolutely appalled by your level of service. I fully regret transferring over to your brokerage.
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John Fields
(@JohnFields_ca) reported
Is @IBKR still doing business? I've heard they don't even offer to trade new IPOs like $RBLX anymore. Probably better to stay away when they shut down.
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Ken
(@Kenaschmidt) reported
Hey @IBKR is $GME going to cause your servers to crash again?
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Sara Binns
(@SaraDeveloper) reported
@IBKR every other brokerage has access to #roblox but you? Wow you guys are the absolute worst I'd rather have etrade at this point #interactivebrokers #interactivebrokerssucks
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Bill Madden
(@maddenifico) reported
Royal ****-up @IBKR. $RBLX still isn't trading.
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JJ
(@MSOgangbaby) reported
@IBKR Hello, I sent you a DM I need some help with transfers. Pls reply.