Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Brest, Bretagne | 1 |
| Melbourne, VIC | 1 |
| Lille, Hauts-de-France | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Zaragoza, Aragon | 1 |
| Central, Central and Western District | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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min
(@stocksandfuck) reported
@IBKR Better to with a smaller broker than IB..cuz they're so big they have shitty customer service and no1 care..
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Cody
(@codytrades) reported
@goodetrades @IBKR Customer service, mainly.
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min
(@stocksandfuck) reported
@IBKR **** broker..I thought tradezero was bad...IB is worst
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Trevor
(@trevorpinion) reported
@IBKR Thomas Peterffy is on @CNBC complaining how people won’t come to IBKR despite their advertising on the network. TVs dated for one thing. another is the website = bad. Been on hold for about 40 minutes. I have questions and sometimes talking to a human, is just ... nice.
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James Sun
(@LSKMSun) reported
@IBKR @Twitter I was simply complaining their customer service, why did they block me? Such a horrible company @SEC_Enforcement
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koh ZR
(@koh_zr) reported
@IBKR Just join Interactive Brokers from singapore today where the figure appear is so slow compare to tiger broker platform?
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James Sun
(@LSKMSun) reported
@IBKR @SEC_Enforcement They block customers from complaining? Is this legal? This basically says that they stop me from calling them for help?
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Guille
(@guille124) reported
@IBKR hi I'm trying to communicate with the customer service to recover my username and I have more than 40 minutes waiting there Is another way to recover my username?
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Brendan O'Boyle
(@bso00o) reported
@IBKR I’ve had to give up trying to get in touch with customer service. Please have someone reach out to me ASAP. Not acceptable.
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min
(@stocksandfuck) reported
@IBKR Interactive brokers sucks so bad..im still on the live chat waiting 15 hours for a response and the phone line..still no help
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Kevin🌎
(@kvrtaric) reported
@IBKR Overpay for trading and service sucks (all day server outages for trading among them) and all we get is a holiday season Christmas card.
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min
(@stocksandfuck) reported
@IBKR Getting frustrated waiting 15 hours on the phone to someone to pick to help me ..still nothing
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A27
(@A2715118807) reported
@IBKR it is impossible to get attention by the phone, can you help me ?
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Aleem Esmason
(@aesmail) reported
@IBKR...stayed on the phone for almost three hours, proceeded to open account without any support and stuck, is there a "special" email...I can correspond with my queries - this is important and time sensitive. #helpme
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RJ
(@rks2305) reported
@IBKR I am having problems contacting IB. No one picks up the phone in HK and internet chat is on hold for hours.
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