Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Williamsburg, VA 1
Noida, UP 1
Brest, Bretagne 1
Melbourne, VIC 1
Lille, Hauts-de-France 1
Sant Cugat del Vallès, Catalunya 1
Zaragoza, Aragon 1
Central, Central and Western District 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • Spiler spiler.dev (@Spiler) reported

    @IBKR Please send link to API documentation, the link at the IBKR site is broken.

  • Spiler spiler.dev (@Spiler) reported

    @IBKR Please send link to API documentation, the link on the ibkr site is broken.

  • fotshudi Francis Otshudi (@fotshudi) reported

    @IBKR @IBKR_Campus I will not risk using this until your customer service is fixed!

  • 9om6sAFyI4PjE4x チャッピー (@9om6sAFyI4PjE4x) reported

    @IBKR Trading just got easier with #PublicAI. Now if only it could predict my terrible stock picks.

  • BearBullDebate Name Can't Be Blank (@BearBullDebate) reported

    the top of the ipo market is @ibkr finally getting rid of their ridiculous price limit cap they've had on new issues. Today you can buy $BLSH at whatever price you want. Before they would have capped you at like $38 or something stupid. np

  • Heman7773 Majin-Buu-ga-swallows WEF (@Heman7773) reported

    @PlayboiChxrliez @IBKR They don't answer the "customer support" . Never have they answered me other people. Don't use them.

  • Steven78725581 slu (@Steven78725581) reported

    @IBKR @JoseTorresEcon Don’t not use this broker at all. Completely unethical! They should be investigated for their ***** tactics when they have “technical issues” never thought these guys would be worse than Robinhood!

  • l3ckbobby Läckbobby (@l3ckbobby) reported

    @IBKR I’m not receiving the verification email! The email isn’t arriving. And why was 2-factor authentication (2-FA) suddenly changed to 3-factor authentication (3-FA)? I didn’t authorize this. I want to log in only using the authenticator. And I don’t want to be restricted just because I’m using a VPN. I can't even send a support request via website or reach out via phone call except on office hours. Your lack of support options are disgusting.

  • leen_196010 XXX (@leen_196010) reported

    @IBKR I want to buy and sell options. If not I close my account! help desk is not answering my questions

  • DivysQueen DivyQueen 🇺🇸 (@DivysQueen) reported

    @cvarela @Fidelity @IBKR That’s terrible! It should be a pretty straightforward process.

  • SolutionOrganic Tai Juan Semi (@SolutionOrganic) reported

    @IBKR How ? The app is always down and it takes forever to sign in

  • lex85522 Lex (@lex85522) reported

    @grok @AP19919915 @IBKR How can u prove intent if not with these things they doing ?? Or u just scared of Mr musk calling it a dumb error and shuting u down again?

  • PlayboiChxrliez Chxrliez (@PlayboiChxrliez) reported

    @IBKR your broker wont allow me to buy fractional shares, even though i have the option enabled, help me out, customer support via email is not working

  • AndrewMWQuin Quin (@AndrewMWQuin) reported

    @IBKR Spend less on advertising and more on making your account opening requirements less laborious. I have 4 broking accounts and IBKR's system is the worst.

  • pascalguyon Pascal Guyon (@pascalguyon) reported

    Really disappointed with @IBKR lately. Some streaming quotes fail on their outdated desktop app, but work on mobile (not the first time I see this issue). Support can't explain issues & no follow-through 48 hours later. They're letting themselves down—people will leave if they don't improve.

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