Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 1 |
| Lille, Hauts-de-France | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Zaragoza, Aragon | 1 |
| Central, Central and Western District | 1 |
| Olongapo, Central Luzon | 1 |
| Santiago, Región Metropolitana | 1 |
| Jakarta, Daerah Khusus Ibukota Jakarta | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Gaston
(@Gastogne) reported
Trading day is almost over and I still can't sign in. Seriously @IBKR I'm furious.
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jack aitken
(@Jack_ait) reported
@IBKR This is absurd, trying to contact support if outrageous! I need to make a trade, this is costing a lot of people money!
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Jeff
(@_FlipMan) reported
@KuznecovRob @IBKR Well, I can’t short anything because I can’t log into my damn account. I’m trying to get quotes off of yahoo. This is ridiculous.
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DS
(@devenms1) reported
@RTNRTN @IBKR That sucks. Leave IBKR is they cant fix issues in realtime
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FinInvTr
(@FinInvTr) reported
@IBKR Back up at 2:43pm ET. Down from 6am, over eight hours.
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Skalpz
(@marketshortt) reported
@IBKR $IBKR YOU ******* LIARS!!!! YOUR BULLSHIT OUTSOURCED PAKISTANI PLATFORM HAS BEEN DOWN SINCE PRE MARKET AND ITS COST ME $20,000!!! YOU PIECES OF ROTTEN ****. THE SECOND IT COMES BACK UP IM SELLING EVERYTHING AND WIRING ALL MY MONEY OUT!
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James Sun
(@LSKMSun) reported
@IBKR It is NOT 2:51PM, still not working?? @SEC_Enforcement @FTC
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Jack Griffin
(@Griffin_TZ) reported
@IBKR You lie! Not even a status page update, WTF?
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star gazing
(@holyhotmonkey) reported
u know @IBKR still down. some group declare war and hack them. can't trade but can wire out well I wired out some gains to pad my holding acct. in a way thank u IB. I wouldn't have done it otherwise
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Mark Schmid
(@markschmid218) reported
@IBKR It's still not working 🤯🤬!! U are losing customers for that kind of lack performance!!! Unbelievable
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Dan Emmons
(@Emmonspired) reported
Glad I didn't sign up for @IBKR ! Heard they were down all day
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Antonio Costa
(@ANCInvestorBlog) reported
$IBKR @IBKR still down guys. Cant trade, just following the market reaction.
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najeeb hasany
(@NajeebHasany) reported
@IBKR No updates in almost 4 hours. Absolutely brutal customer service.
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make 1984 fiction again
(@_dDeltaDt) reported
@RTNRTN @IBKR I got locked out of my account for too many "failed log in attempts" (but I can still somehow log in through mobile with no issue)... was told by rep on chat i need to call them to have acct reset. they should disable this feature to cut down on call volume
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Роб Кузнецов
(@KuznecovRob) reported
@_FlipMan @IBKR yeas, thats true man. Hope they will make a clean setup of last backup. Try to find the error now - is wrong time point. Cant understand why that lasts so long.
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