Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Seattle, WA 1
Pretoria, Gauteng 1
Eastover, SC 1
Bogotá, Distrito Capital de Bogotá 1
Nuevo Laredo, TAM 1
Chamartín, Comunidad de Madrid 1
Barbate, Andalucía 1
Christchurch, Canterbury 1
Greater Noida, UP 1
Cypress, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • _771_ HFC 61 اللبناني 🇱🇧 (@_771_) reported

    @IBKR Why you don’t have customer service in Twitter???

  • nels19831 Bryce (@nels19831) reported

    @IBKR Why aren't my orders even going through right now? Is there a problem or what?

  • setiriver p k (@setiriver) reported

    @IBKR IBKR hates SPACS, they won’t give you any margin on them. And they mess up the symbol change on the merger freezing you out of trading. I have a significant account and will be moving it elsewhere. You guys are terrible!!!!!!

  • HebryTank HebryTank (@HebryTank) reported

    @stockpigeon @thedave2006 @IBKR go to profile click brokerage aggreement scroll down and click on

  • KevinAnreson KMAN (@KevinAnreson) reported

    @IBKR Seriously, the WORST customer service I have ever experienced with any company in any industry for whatever reason.....ever! Your CEO goes on CNBC and wonders aloud why nobody borrows on margin from IB. Charge more interest and then hire some customer service

  • Zoooooooooook Zak (@Zoooooooooook) reported

    @IBKR I have tried creating an account and passed my docs. I got the acount number once but lost it. Now I can login and whenever I try calling no one answers. Need some help here.

  • KishMeaTuchus Eli (@KishMeaTuchus) reported

    @IBKR You’ve locked me out of my acct after pw change. Two plus hour waits on line.. message ticket on website is inactive too. No one answers. Not even You don’t even try to hide your disdain for the retail customer. Seriously wtf Closing all accounts

  • un_seul_pas un_seul_pas (@un_seul_pas) reported

    @thepoorswiss @IBKR please dont make it bad in 2022, let Swiss investors keep the access to US ETFs! You are our only hope, other brokers show us the finger :)

  • davidowens88 david owens (@davidowens88) reported

    @trade_boost @IBKR Had same issues... even the email doesn't work

  • KishMeaTuchus Eli (@KishMeaTuchus) reported

    @IBKR Have you closed customer service!!? Account locked out .. 2 hour holds no answer Message bar down too Absolute disgrace .. moving all my accounts

  • feardesCZ Feardes (@feardesCZ) reported

    @IBKR Can you pls explain how European customer can buy US-listed ETFs?

  • AataMajhiSatkli AataMajhiSatkli (@AataMajhiSatkli) reported

    @SubhadipNandy @tradingview Dada you probably have heard of @IBKR . There you can do anything you can imagine using their APO service.

  • yves93400203 yves (@yves93400203) reported

    @IBKR slow charts loading and takes forever to change accounts in the software

  • trade_boost Boost trader (@trade_boost) reported

    @IBKR You definitely need sorted out your customer support services . No response . When it's best time to contact you ?

  • brick295 Donny Huffnagle, Esq. (@brick295) reported

    @swanf4u @IBKR I agree, which is why the SEC suing @Ripple is stupid. Their technology could solve this tomorrow

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