Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Lille, Hauts-de-France | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Zaragoza, Aragon | 1 |
| Central, Central and Western District | 1 |
| Olongapo, Central Luzon | 1 |
| Santiago, Región Metropolitana | 1 |
| Jakarta, Daerah Khusus Ibukota Jakarta | 1 |
| Naples, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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C. Maoxian
(@maoxian) reported
IB's TWS won't load for me this morning ... anyone else having this problem? @IBKR
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Tony Caruso
(@Twanthony) reported
@IBKR I have been trying to resolve an issue with my cost basis data since OCT of last year. Your customer support is not helpful and just keeps telling me they do not have an update. Can this be escalated to someone that can help or provide an update?
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Rodrigo
(@SRodMVD) reported
@IBKR Big day today and the portal is down. It must be a joke. A lot of money with you...
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Nick Jones
(@Grainjones) reported
******* @IBKR. Go absolutely **** yourself piece of ****
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mach5 dot eth
(@mach5doteth) reported
I did not think it was possible to find worse customer service than @IBKR until I encountered @krakenfx , they seem to be working on winning the "worst customer service" award from "Karen."
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Fix your goddamn charts in TWS! They are all loading slowly. The 10s charts is choppy - the wicks are not loading fast enough! The worst software.
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Macrodelics
(@macrodelics) reported
Interactive Brokers make your app better please it’s terrible @ibkr.
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Agaszka
(@AgaCzyta) reported
@IBKR How did you help Ukraine?
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Fix TWS!! This crap is slow and can’t load charts fast enough. The 10s chart has disappearing and wayy to slow loading wicks!
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Morg
(@morgantrades) reported
@AdlinLing @IBKR Damn....
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Á
(@KingDasilvaa) reported
@IBKR trying to log in my account but the services are moving very slow
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Dan Lebsack
(@DanLebsack) reported
@NorthmanTrader When you try to cover at open but @IBKR has "planned maintenance"
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Traderv
(@macrotrdr) reported
@IBKR WTF is wrong with your platform??? Is this the kind of service you’re offering???? When markets are at extreme volatility your platform doesn’t work! Great job mther fkers!!
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JeremyFletcher
(@jfletcher360) reported
IB: The "amount" window on order not working...had to log out and back in; missed a good entry. @IBKR getting very sticky lately.
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Fix TWS
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