Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 1 |
| Lille, Hauts-de-France | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Zaragoza, Aragon | 1 |
| Central, Central and Western District | 1 |
| Olongapo, Central Luzon | 1 |
| Santiago, Región Metropolitana | 1 |
| Jakarta, Daerah Khusus Ibukota Jakarta | 1 |
| Naples, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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End of Trend Watcher
(@_Trend_Watcher) reported
@IBKR TWS charts are down, why don't you update system status and fix it?
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Kumo Monkey
(@KumoMonkey) reported
Hey! Look! @IBKR's market data is failing once again, on the most critical moments. Brilliant broker... To dump and get out of immediately. Why would I pay for Pro these days with such a bad service?
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Omar
(@PizzaManOmar) reported
@me3notBe @IBKR $SPY option chain not working also
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dip buy
(@ridha88967759) reported
any one have problem in ibkr ? #ibkr @IBKR
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Anthony Sydney
(@antyang11) reported
@IBKR bloody options chains are down
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hopethisemailfindsyouwell
(@alika55at) reported
@IBKR None of my data is retrieving and you have horrendous customer service and reply times. Don’t ask me to send you a dm because I can’t since you don’t follow me. Please dm me with a resolution
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Omar
(@PizzaManOmar) reported
@hungry_cap @IBKR yup $SPY not working for me
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Mohammad
(@Moha_bin_A) reported
@IBKR my account is still underway and I can’t trade from 1 month Could you please tell me how to fix this issue?
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ms
(@squirrel_blind) reported
@IBKR seriously customer service is appalling - No one picks up - chat crashes ... cmon, you need to up your game , a lot
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Anthony Sydney
(@antyang11) reported
@IBKR wtf cant even buy spy or tqqq to hedge anything! ur option chains arent available
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Jack Tinker
(@JackTinker1) reported
@thebighulk2 @IBKR This doesn’t happen in other brokerages. I’ve used several and never have experienced the problems that I have with IBKR
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FunkyHedge
(@FunkyHedge) reported
@grizzledtrader @IBKR Yeah, my worst experience with trading from old days a name: TWS.
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Phil Parsonage
(@PhilParsonage) reported
Seriously @IBKR - you HAVE to sort out this "attempting to retrieve data" issue which has been going on for weeks. This is ridiculous. Trying to trade blind here. Fix this issue or lose your customers.
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Johnny31X(XV)
(@johnny310X) reported
The ONY reason why i moved to @IBKR 5 years ago is cuz this **** wasn’t happening over there ..... attempting to retrieve data .... u ruining my day guys!!!! FIX YOUR ****
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Mohammad
(@Moha_bin_A) reported
@IBKR my account is still underway and I can’t trade from 1 month Could you please tell me how to fix this issue?
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