Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Central, Central and Western District 1
Olongapo, Central Luzon 1
Santiago, Región Metropolitana 1
Jakarta, Daerah Khusus Ibukota Jakarta 1
Naples, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • CelovskyDanny Danny Celovsky (@CelovskyDanny) reported

    @IBKR Careful investors. At some point this investment will be worthless. A. It will kill us. $ mean nothing to dead people. OR B. People will finally wake up and it will stay in the ground. Bad investment. Stay away.

  • jurucutu4you Pedro Eduardo Braz (@jurucutu4you) reported

    @IBKR I want to contact interactive brokers Ireland or any IB around the world but I found impossible to reach you . Please help me #interactivebrokers #interactivebrokersireland #nocustomservice

  • TurdOfDestiny DerpMerchant👻 (@TurdOfDestiny) reported

    @IBKR man wtf yall need to commit self delete your getting replaced with a free engine by Community made tools are better anyway bye bye your a cancer to the investment game. I pay 7 cents to trade thousands ur outdated slow and a disease.

  • varghvin Vinu Varghese (@varghvin) reported

    @IBKR Can the senior management of the bank take note. I transferred money to IBKR a month back and despite the sending bank giving all details and recalling the money, not getting my money back. Very poor service!

  • Grandmaster_E Grandmaster E (@Grandmaster_E) reported

    @degiroeu #degiro increases FX-fees by a jaw-dropping 1.250%!!! From a fee of € 10 + 0,02% to € 10 + 0,25%. DeGiro also charges me a lot for leaving. € 100,- per position for transfering my portfolio to @IBKR! Please help!

  • MohsinSMerza Mohsin Mirza (@MohsinSMerza) reported

    @IBKR iPhone app is so bad every week doesn’t give information about news and extra when you go to individual stock. That’s rediculious.

  • BaeCitizen It’s Me (@BaeCitizen) reported

    @Human10358913 @IBKR Also last year they had a big crash for 7 hours and people lost a lot of money. Including myself. They asked everyone to send in information but never even bothered to reply and in the end my money was lost and never compensated! IB is going downhill i could not recommend!!

  • yoloforonce20 MrFacts (@yoloforonce20) reported

    @Coineru2 @degiroeu This is what happens when you use a bad broker. They already made some changes not so far ago. Constantly changing rules is bad for long term investors. @IBKR is 10X better if not more!

  • micheldahdah Michel Dahdah (@micheldahdah) reported

    4/ For normal users, this means many hassles of moving funds around, a steeper learning curve, and terrible UX. Mass adoption of DeFi markets won’t happen until products are better than traditional brokerages like @IBKR or @TDAmeritrade

  • theTapori Raja Tapori (@theTapori) reported

    @IBKR Will IBKR support 23 hours SPX options trading from Sunday 11/21v

  • 60seconds16 60seconds (@60seconds16) reported

    @IBKR Not that you folks care about customer service and I know there will be NO response, but here goes: Running IBKR on a Mac. Today, it crashed over 7 times already. Average crash is 3 times/day. Yeah yeah yeah. We know that IBKR is NOT Monterey ready. But c'mon it is 2022 almost.

  • Gilberto_TFC Gilberto_TFC (@Gilberto_TFC) reported

    @IBKR i need help. My News feed are not displaying any info when i click on it

  • wotwresearch Writing on the Wall (@wotwresearch) reported

    @TidefallCapital @IBKR The "he" here is the bad guy (and it probably is a bunch of he's). Not the best illustration for your point.

  • Ghol4m1 Ghol4m1 (@Ghol4m1) reported

    Bug in @IBKR app. When you enable faceid, it opens with all faces and also when you hold for the camera. Any others with the same issue ? This is on iPhone 12pro @SpacWarrants @gurgavin

  • LyJameson Jama (@LyJameson) reported

    Why is @IBKR taking 9 minutes to send my login code for 2fa...?

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