Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Erandio, Euskal Autonomia Erkidegoa 1
Chicago, IL 1
London, England 1
Stockton, MO 1
Fort Wayne, IN 1
Xirivella, Comunitat Valenciana 1
Sant Cugat del Vallès, Catalunya 1
Vilnius, Vilniaus apskritis 1
Burgos, Castilla y León 1
Neuilly-sur-Seine, Île-de-France 1
Zagreb, Grad Zagreb 1
Donostia / San Sebastián, Euskal Autonomia Erkidegoa 1
Langoat, Bretagne 1
Barcelona, Catalunya 1
Pasadena, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • carrera4fun maverick (@carrera4fun) reported

    @IBKR customer service sucks no one to reply no one to take calls can someone reach out to complete paper work. #SUCKS

  • BigMacroMeal Macro Strat (@BigMacroMeal) reported

    @stockthoughts81 @IBKR Beyond bad... I've got 3 week old unanswered queries. Looking for alternatives now.

  • doooofy11 M7 (@doooofy11) reported

    @IBKR Hi, my account is locked due to wrong login. I want to activate the account

  • un_seul_pas un_seul_pas (@un_seul_pas) reported

    @thepoorswiss @IBKR But they can choose to comply with this stupid regulation (I guess this is a cost and with low investor base from Europe most US brokers doesnt want to bother). Maybe you should push them, using your blogging powers, who knows, maybe they will listen/ :)

  • nels19831 Bryce (@nels19831) reported

    @IBKR @KishMeaTuchus This is ridiculous. For the commissions you charge, you would think that you could hire some customer service reps. I have been waiting in the chat room for over an hour now...

  • MHO_1988 Nufaie (@MHO_1988) reported

    @IBKR Can you DM for account support i tried to call but no answer!!

  • zaidror zaidror (@zaidror) reported

    @plantmath1 @pullupjumper89 @IBKR Maybe I’m wrong but doesn’t RObinhood have better margin rates? Seems like good margin rates are associated with terrible customer service.

  • iannuttall ian (@iannuttall) reported

    Does anybody have an email address for @IBKR Interactive Brokers? Literally cannot get a human being on the phone or via support ticket to just reset my ******* password. I can't stick around longer than 1hr on hold!

  • sebasalva sebas (@sebasalva) reported

    @IBKR Can not login

  • un_seul_pas un_seul_pas (@un_seul_pas) reported

    @thepoorswiss @IBKR please dont make it bad in 2022, let Swiss investors keep the access to US ETFs! You are our only hope, other brokers show us the finger :)

  • FranconianM franconian-man (@FranconianM) reported

    @IBKR Loosing massive percentage meanwhile. Down with the stock almost 66 % I cannot sell because I do not get any response to my ticket since two weeks!

  • davidowens88 david owens (@davidowens88) reported

    @IBKR so now I am very unhappy. I am left waiting for 50 mins for live chat, no countdown or queue. I then try to follow the faq, and your suggestion is not working... keeps telling me to do what I have just done. Now I try a message, the must select drop down boxes not working

  • wjthu Oasis (@wjthu) reported

    @ibkr option expiring day, can't login can't place orders, no customer support!!! #interactivebrokers

  • brisol2012 brisol2012 (@brisol2012) reported

    @StockTradeSmart @ArgoBlockchain @IBKR What I am worried about is that bitcoin crossed 54k and we are moving down while all other mining companies ate moving up. When companies start to dilute stock that already have a high float, big investors stay away....and the smaller ones sell. We should easily be $4.75-$5 now

  • Starbuccaneers Catastrophik (@Starbuccaneers) reported

    @plantmath1 @IBKR I use IBKR and I have reported bugs to support but they gave me poor responses. :(

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