Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Olongapo, Central Luzon | 1 |
| Santiago, Región Metropolitana | 1 |
| Jakarta, Daerah Khusus Ibukota Jakarta | 1 |
| Naples, FL | 1 |
| Erandio, Euskal Autonomia Erkidegoa | 1 |
| Chicago, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Sari Not Sari GigaCharlatan Dr. Musk for Prison
(@xenomorpher1) reported
@IBKR is down again. Ugh. Come on people. Once a year maybe. Maybe.
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(@rakayadav88) reported
@IBKR My account is blocked due to wrong login. I get the notification that I need to contact customer support for reactivation. Have spend hours on phone waiting for a agent to respond. Have tried chat but they say cannot help me. Please assist
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Ayaz
(@Ayazhf) reported
@IBKR Still not working aftee 18 hours...
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Paul
(@Paul79659988) reported
@SocietyGoBrrrrr @IBKR Crashed at about 3:55 but status on website not updated for outage until 4:06. WTH!
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Gijoe939
(@gijoe939) reported
@IBKR your android mobile app is down since yesterday... :s
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tasca
(@tasca05745219) reported
@TheRetroRanger @puppyeh1 @IBKR It's actually good practice in my experience. Can't find it on the "local" exchange ... take a look at Frankfurt (or in this case Munich). Float is oftentimes bad though. Also, a brokerage account in the "local" country can be easily opened most of the time.
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Steven Mandrapa
(@StevenMandrapa) reported
from
San Diego, California
Finally was able to re-login to @IBKR to check my position but holy **** that was really crappy.
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Jay Velar
(@JayVelar) reported
@IBKR @barronsonline STILL Can't close my positions because your platform is down and have been waiting for over THIRTY MINUTES on your "backup" trade line
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Jeremy Raper
(@puppyeh1) reported
At 15% yield on my two scenarios above, $RANA.OL is a 103 - 159 NOK stock, good for a cool 50-133% upside. You're welcome😎😎 But why are we so lucky? (or you, not me, stupid @IBKR !)
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Mohamed Sami
(@3erfanSami) reported
@IBKR Very bad platfrom , i will transfer my portfolio yo another broker very soon .
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Saad
(@SaadAlharbei) reported
@IBKR Hello. I am facing a problem while I am new in trading. My account has been approved, but I cannot log in to it through the application. I open a trial portfolio, but through the site it opens with the knowledge that it has been entered on the direct and not the demo
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David
(@DavidPAGC) reported
@IBKR I worked for more than 20 years in front office IT and one observation I made was that you always had this clown show of idiot rude traders who take out their frustrations and failures on others. Sometimes the problem is in infrastructure that has nothing to do with IB.
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WeedStocks FTW
(@WeedStocksFTW) reported
@IBKR What's going on with the login through the app? Can't login through the app, but login through website is possible...
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THEMILL
(@THEMILL22283197) reported
@IBKR I cannot connect to the mobile app for some reason. I cannot reach any customer service agent. Is there a connection problem?
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President Elect Zezozose Zadfrack Glutz
(@GRjsuwbnxjenwns) reported
@IBKR Once again, unable to connect due to technical problems... the hotline is basically unreachable and operated somewhere out of India... this sucks!! Anybody knows a better, more reliable alternative?
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