Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Olongapo, Central Luzon | 1 |
| Santiago, Región Metropolitana | 1 |
| Jakarta, Daerah Khusus Ibukota Jakarta | 1 |
| Naples, FL | 1 |
| Erandio, Euskal Autonomia Erkidegoa | 1 |
| Chicago, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Liam Baron
(@baron_liam) reported
@IBKR You are being accused by Trading212 of blocking GME orders, but you report no problems. Can you clarify please?
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Lars Kr. Lundin
(@lklundin) reported
@mrkylefield @IBKR Good question. Strangely, #IBKR supports several completely different trading platforms. One, their Trader Workstation is a java-application that they support on multiple platforms. That one has good response times and server connections also on a day like this.
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Pete978
(@DumpDonnie978) reported
@crypto29140588 @IBKR I was on hold for over 45 mins. Couldn't reach live chat either. I'm stuck in $GME, can't put orders in and can't reach support. Its surreal how bad the service is here. I just hope ppl reading this don't use @IBKR and avoid the mess we are all in.
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ky
(@DaNeptunean) reported
@IBKR anyone having issues with settled cash when making trades even though you have sufficient liquidity?
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Sven Engelhardt
(@fibercut) reported
@M_Mannai @IBKR Having the same problem.
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Saha Mansi
(@SahaMansi1) reported
All the brokers that purposefully blocked legitimate trades on $AMC and $GME are in for legal trouble. And lots of pissed customers. Will there be an exodus to @IBKR? No platform issues, though not as user-friendly. Long $IBKR could be an interesting play too.
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Fermi's Pair of Socks
(@SophistUnpaid) reported
@IBKR How does your system status page show green but I haven't been able to trade for over an hour and your customer service line is overloaded? Ridiculous. I didn't know Robinhood ran IBKR.
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Mohammed Al Mannai
(@M_Mannai) reported
@fibercut @IBKR Apparently brokers colluded to restrict orders on GME. They want to slow down retail buyers like us from from putting orders through.
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Pete978
(@DumpDonnie978) reported
@IBKR You guys are the worst! Still cant trade $GME! To anyone reading this DO NOT use this brokerage. If u had a $GME position u wouldn't be able to exit it today with @IB. You'd be at the mercy of the market like so many of us. Use a different brokerage, you'll thank me later.
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varun bhargava
(@varun2312) reported
@yisabellewu @IBKR customer service is horrible. waiting on the call for past 45 minutes
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agnieszka
(@agniesz72210938) reported
@IBKR account not working for past 2 weeks. None of the contact phone numbers is working if you’re trying to ring from Spain. This is not acceptable
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Allen
(@Allen41969931) reported
@IBKR Hey, I can’t cancel my GME limit buy orders on your platform. Do you have a technical issue currently?
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Max Letchfield
(@MaxLetchfield) reported
@IBKR Why are you refusing to process Gamestop orders, why are you not even acknowledging you are causing these problems?
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Donatello
(@Vadik__BOSS) reported
@WomanOfStraw @IBKR agreed, online version is just a crap. very slow and buggy
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RoamingEnabled
(@locschedfinind) reported
@HedgeyeDDale In terms of execution and access to various markets/products Interactive Brokers @IBKR is hard to beat, but their customer service and support is abysmal. Also, like many other platforms they are having serious "issues" today, trades not executing, not able to log in, etc.
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