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Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hackney, England 1
Amiens, Hauts-de-France 1
Toronto, ON 1
Phoenix, AZ 1
Nelson, England 1
Hyderabad, TG 1
Mesquita, RJ 1
Calgary, AB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • CCrypto1001
    Jesus (@CCrypto1001) reported

    @SquawkStreet @IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972

  • Jasonwang1211
    人称六叔 🔶BNB 🔶买美股上币安 (@Jasonwang1211) reported

    @IBKR Yeah this pump's transparent as **** no hidden fees just straight pressure. That's why barely any callback like I posted, Sol guys squeezing it clean. Chinese holders mostly jumped mid way though.

  • learner_air
    Piyush Parmar (@learner_air) reported

    @IBKR Worst service

  • D3GSolutions
    Brandon (@D3GSolutions) reported

    @IBKR fix your ******* app!!!! My lord it's absolute dog ****. Sell lots out my shares LIFO and your system then does FIFO when it's clearly marked correct. Then on the backend in change tax lots it shows correctly. Yet today nor the next day will I get credit in my SMA or NL

  • KibelBrad
    Brad Kibel (@KibelBrad) reported

    @IBKR Sell the stupid ****

  • yao_yao520
    Adonis (@yao_yao520) reported

    @AshknKW @IBKR I'm having the same problem - suddenly can't log in.

  • coversah
    covertsah (@coversah) reported

    I have never had a such a bad experience setting up a new brokage account @IBKR I fund it I choose the light plan but they give them the Pro plan that include commissions. So all my test trades pulled commissions today. I tried to enable trading for leveraged etfs they denied me won't say why, so i get to wait another 30 days to try again. Man if i had any other choice i would just withdraw the money move on but i don't.

  • CCrypto1001
    Jesus (@CCrypto1001) reported

    @IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972

  • AnhDaDen811
    invoker🎮 (@AnhDaDen811) reported

    @IBKR But what about those who've had bad experiences with them?

  • z1xus
    z1xus (@z1xus) reported

    @IBKR during the registration you can pick a password that is longer than 40 characters. that breaks the login in the mobile app (probably truncated client-side) until you change your password to one that is less than 40 characters. please forward to your portal engineering team or whoever that can investigate

  • HappyHkL1
    HappyHKL (@HappyHkL1) reported

    @IBKR It’s been half an hour and the system is STILL down! Everyone on X/social media is furious right now. Users are taking huge losses because of your outage—how are you going to compensate us for this? Fix this NOW! 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

  • PNW_Swingtrader
    Speculator (@PNW_Swingtrader) reported

    @NickSchmidt Hey Nick. I've had a good experience with @IBKR . It doesn't seem to crash during extreme volatility like @CharlesSchwab does.

  • WandaCase9l
    Wanda Case (@WandaCase9l) reported

    @zxc68984008 @IBKR Low rates help, but leverage still magnifies mistakes. Read the margin rules, liquidation policy, and cash-rate eligibility before opening an account.

  • Olde_Pharte
    RobertoenMexico (@Olde_Pharte) reported

    @IBKR R U not even reading what I am saying?? When I call the customer support numbers you direct me to the automated response demands my account number which I cannot access RU simply an automated response as well??

  • MehtabKarta
    Mehtab | Karta Ventures (@MehtabKarta) reported

    This morning, Interactive Brokers support emailed me saying I executed a huge FX trade... Obviously, I was freaked out! So I called institutional support and they said the support agent that emailed me was incorrect. Thanks for the heart attack @IBKR!

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