Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Central, Central and Western District 1
Olongapo, Central Luzon 1
Santiago, Región Metropolitana 1
Jakarta, Daerah Khusus Ibukota Jakarta 1
Naples, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • TakTrades AT (@TakTrades) reported

    @IBKR is the system down?

  • ashwinibirla Ashwini Birla (@ashwinibirla) reported

    @IBKR Performance attribution is not working.

  • CuongTruong777 Cuong Truong (@CuongTruong777) reported

    I support the establishment's legit businesses in the USA. I trade their companies' stocks on @IBKR

  • McClureInvest McClure Investment (@McClureInvest) reported

    For any RIAs considering @IBKR as a custodian, I'd suggest you think again. Yes, they have very low margin rates. They also have the worst customer service I've ever seen. Just horrendous.

  • batman10023 batman10023 (@batman10023) reported

    @IBKR The portal is not working. Your secure code card has expired is what it is saying. not good to give folks a email head's up that system will be down all day.

  • DavidKsaa loudbook (@DavidKsaa) reported

    @IBKR I doubt it you are the best maybe the worst

  • lilith2u Lilith (@lilith2u) reported

    @IBKR Your polluting days are numbered big oil. bad investment to be sure

  • TakTrades AT (@TakTrades) reported

    is the system down? @IBKR

  • StockNick1 Stonk Nick (@StockNick1) reported

    @Penny_Heist12 I know @IBKR don't let us trade it which is unfortunate...that won't help

  • JPAdotcom JPA (@JPAdotcom) reported

    @NevoMagnezi @mrmoneymustache @IBKR For a long-term strategy seems to require massive guts. Huge S&P run-up over the past decade unlikely to last forever. 20% or 40% down year would be very unpleasant to stomach in a 3x fund. Maybe the bonds 3x takes away some of the pain but yikes. Too much downside for me.

  • NicolaCopernic Nicolaus Copernicus (He / Him) (@NicolaCopernic) reported

    @NickGiva @IBKR I love IBKR but it is true - their customer service is atrocious.

  • LondonBoyPuffy Wolf Of Brixton (@LondonBoyPuffy) reported

    Not gonna lie not going to be using @Trading212 for CFDs anymore. The spread is ridiculous when they know you’re going to make money the halt buy orders but still allow sell orders they pick and choose what they’ll support after hours for. Yeah going to @IBKR for CFDs now.

  • ionelroza ionel roza (@ionelroza) reported

    @IBKR There's no way to contact you, no support at all. You have a broken platform, constant crashes, I get logged out all the time and this is for an account opened today. I tried to contact you today a few times: I funded my account with euros,

  • abrahamjobs3 İbrahim (@abrahamjobs3) reported

    @IBKR Hi, I need support for IBKR. please respond me on DM

  • mutfael2018 متفاءل (@mutfael2018) reported

    @IBKR Unfortunately bad customer service. Please reply to your.

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