Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Central, Central and Western District | 1 |
| Olongapo, Central Luzon | 1 |
| Santiago, Región Metropolitana | 1 |
| Jakarta, Daerah Khusus Ibukota Jakarta | 1 |
| Naples, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Finumus
(@Finumus1) reported
@TheRealWhoop @IBKR And send them a screenshot (form another account) My only major complaint was that they wouldn't let me opt to be a professional investor under MIFID. Which is really annoying because SIPP is perfect place to buy US listed ETFs. My workaround for that is clunky.
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Koh
(@kohkim) reported
Okay, it's finally time for me to leave @TDAmeritrade. Support isn't going to let me grandfather in my rates, so moving both brokerage and roth IRA elsewhere. @IBKR @choicebyKT on the list. Any other service I should consider?
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Ulysse 31
(@QP33151357) reported
@IBKR Waiting for over 8 days for my approval. My data is ok, but they have a technical bug preventing the approval, situation which happens regularly as I have been told. When it is not approved today, I will withdraw my deposit and go elsewhere...
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Whoop
(@TheRealWhoop) reported
@Finumus1 @IBKR Cheers, how’s this work in practice? Do you just pay atSIPP and then go login to IBKR as you would normally? Or do they have some different frontend or something weird, I don’t understand how this administrator stuff works.
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Melancholy Hill
(@whydowe_fall) reported
@IBKR STILL NOTHING DONE WITH $LLKKF ISSUE. @Trading212 you are blocking my money for 6 months now. @lake_resources Please do something. Push harder.
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Andrew . Berman
(@AndyBerman6) reported
@IBKR GET YOUR ACT TOGETHER!!!! Even @RobinhoodApp doesn't have this many problems!
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Farhoud Moaddel
(@Fab20) reported
@FXSpottrader @IBKR A minimum wait of 45 minutes is the norm followed by an undertrained rep who finds more reasons not to help you, if you are lucky. Shocking service and complaint handling. I will refer my case to the UK ombudsman
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Vintage Trump.
(@spot_trader) reported
is @IBKR interactive brokers down? Cannot launch the platform on any laptop or phone
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Vugh Luskr
(@VLuskr) reported
@IBKR is getting beyond ridiculous: secure message questions are never getting any response unless you call their support line and go through the hoops of incompetent consultants and hours on hold. Now their portal is in Spanish! @IBKR, get back to your senses!
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Ulysse 31
(@QP33151357) reported
@IBKR_TI @IBKR Waiting for over 9 days for my approval. My data is ok, but they have a technical bug preventing the approval, situation which happens regularly as I have been told. I am going to withdraw my deposit now and go elsewhere. There is even no respect, as one gets no answer here.
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Maurice
(@mauriced0926) reported
.@IBKR fix your problems. I’m in dailies.
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Zoltán Szőgyényi
(@zoltanszogyenyi) reported
@IBKR Hey. I've opened an account and I can't convert currencies, the web app is very buggy as well (some user settings errors in the JS console). I also can't post to the IBKR forum. Lots of complaints on Reddit as well. Is the website even secure? This needs fixing. Thanks!
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BamBamBambrick
(@BamBamBambrick) reported
@IBKR My IB feed goes down 20x a day. Why is that?
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Ulysse 31
(@QP33151357) reported
@IBKR Waiting for over 9 days for my approval. My data is ok, but they have a technical bug preventing the approval, situation which happens regularly as I have been told. I am going to withdraw my deposit now and go elsewhere. There is even no respect, as one gets no answer here.
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TradeTiger
(@TradingTigre) reported
@Fiscal_Jam @SECGov @IBKR Yeah the CEO of IBKR hates meme traders. He said we just wanted to attack rich folks. Realized how bad he sounded got on tv the next day and cried saying he "cared" about poor people. Hes a snake.