Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| London, England | 1 |
| Stockton, MO | 1 |
| Fort Wayne, IN | 1 |
| Xirivella, Comunitat Valenciana | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Vilnius, Vilniaus apskritis | 1 |
| Burgos, Castilla y León | 1 |
| Neuilly-sur-Seine, Île-de-France | 1 |
| Zagreb, Grad Zagreb | 1 |
| Donostia / San Sebastián, Euskal Autonomia Erkidegoa | 1 |
| Langoat, Bretagne | 1 |
| Barcelona, Catalunya | 1 |
| Pasadena, CA | 1 |
| Seattle, WA | 1 |
| Pretoria, Gauteng | 1 |
| Eastover, SC | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Nuevo Laredo, TAM | 1 |
| Chamartín, Comunidad de Madrid | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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1776🍊Frontfrau_GME
(@Frontfrau_GME) reported
@Th3D3v11 @naasvzyl @IBKR What mean Non DRS only🤔thats my issue
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Vishwath Parthasarathy 🇮🇳 📈
(@vishwathparth) reported
@IBKR - I’m trying to convert my cash account to a margin account, but the option is greyed out in the account settings. When I raised a ticket, support said they can’t share why it’s disabled, and also won’t say what’s needed to enable it. What kind of pathetic support is this?
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Paul Brake: City Council Candidate 2025
(@CoachPaulBrake) reported
@IBKR Gold just broke $4200 with no signs of slowing down. You are in the greatest recession in history, and you don't even know it. The American Dollar is WORTHLESS!
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GodInSG
(@GodInSg) reported
@IBKR worst customer service ever. It’s impossible to get through to you even after entering account number etc ?? #NIGHTMARE
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Jasper van Dijk
(@Jasper___D) reported
So @IBKR @IBKR_Europe seem to have issues. It keeps logging me out and half the UI isn't showing.
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محـمـد بن حسـين الفـضـلي
(@9oZwj3gje6rT0XB) reported
@IBKR Hi, would you give current rate of the call rate witch you call it interest rate to grant cash interest bearing on average Cr. balance & if its fix or float rate & if you deduct cash & legal reserves from the average Cr.balnce or not. I see it's 3.83% in your AD Above.
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GNandy
(@Nandy_G93) reported
@IBKR @IBKR_Forecast @IBKR_Campus I opened account U22209694, and placed a ACAT request 455359406 which got rejected. I am not able to reach out to your customer support to resolve this. Plz escalate, contact me and help resolve!
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Chris Gallagher
(@Coach_ChrisG) reported
from
Pretoria, Gauteng
@IBKR I am a .co.uk customer but can't log in to my account Can I have an email address to speak to your staff please?
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Ale M
(@AleM_LB) reported
Dear @IBKR @IBKR_Europe why you are not allowing to buy $BITF call options today? Please solve this issue immediately otherwise it seems you are manipulating to stock market.
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Ieremia Fagavao
(@IFagavao) reported
@IBKR Anybody can help me out here on this platform
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David Case
(@BestUppercase) reported
@shimidds @TT_stocks_ @IBKR Did you find a better service for TSX.V stuff in the end? IBKR looks to be 0.5%+0.5% in and out in most practical cases plus a tiny bit on exchange/fx fees.
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Ahmet Sunelcan
(@AhmetSunelcan1) reported
@IBKR Could you please fix the trading platform? There are login issues, and it’s quite slow, it would be great if you could check it out.
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KraFtaVerK
(@fta_kra) reported
@TJTheWheelDeal It seems most brokers are doing a poor job at customer service.. meanwhile I’m already waiting for over a week (and 3 reminders) for @IBKR to get back to me.. such a shame, paying 5 digits in commission per year.
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Thomas Allen
(@thomas_all9835) reported
@IBKR We're in in one well feel it when the grid goes down
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Amrut
(@Amrut606) reported
@IBKR I have called various times but no answer.. Seems you guys are scammer and no customer service.
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