Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Erandio, Euskal Autonomia Erkidegoa | 1 |
| Chicago, IL | 1 |
| London, England | 1 |
| Stockton, MO | 1 |
| Fort Wayne, IN | 1 |
| Xirivella, Comunitat Valenciana | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Vilnius, Vilniaus apskritis | 1 |
| Burgos, Castilla y León | 1 |
| Neuilly-sur-Seine, Île-de-France | 1 |
| Zagreb, Grad Zagreb | 1 |
| Donostia / San Sebastián, Euskal Autonomia Erkidegoa | 1 |
| Langoat, Bretagne | 1 |
| Barcelona, Catalunya | 1 |
| Pasadena, CA | 1 |
| Seattle, WA | 1 |
| Pretoria, Gauteng | 1 |
| Eastover, SC | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Dogs&Viruses
(@Craigster771) reported
@IBKR Worst brokerage
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Kai ಠ_ಠ
(@kikababoo) reported
@TanArrowz @IBKR Still down for me
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markus davidson
(@markusdavidson) reported
hey @saxobank, what's your customer service like? @IBKR has been terrible and I want to bring my account.
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DelayNoMore
(@DelayNoMore2000) reported
@IBKR IBKR is down. Is it only me
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Marc
(@Marc_Takahashi) reported
Pretty annoying I can’t cancel orders and support takes forever @IBKR
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John F
(@Fariasoz) reported
@markminervini 5 minutes to close @IBKR not showing up my positions. Wanted to close a trade. This is too bad
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Frank LeeRight
(@FrankLeeRight) reported
Hi @IBKR, My emails, phone calls, and questions via your customer ticketing system have gone unanswered. If you don't respond to serious inquiries through those avenues, then am I to expect a response on twitter? Do I slide in the IBKR DM or slide on an exec in real life?
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avery💝s data📝charts📈& finance💹✊🌹
(@averygrrl) reported
@IBKR This doesn't always work; for some reason the quotes interfere with eachother. You need to set up a blank page, or one without any futures tickers on it, and attempt a data refresh. This is slow. But it's faster than restarting. You may still have to restart. Mobile is faster.
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Antonio Ayuso.
(@Montesala1) reported
@IBKR Hi. I have a problem with his broker. I want to make a new account, but, when i have to write my home address, the broker does not recognize the address, and I can't continue. What can I do? Thanks, regards.
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nutsling
(@microbikinis3) reported
@IBKR cryptocurrencies are illegal and immoral, people and businesses who support them are degenerates and have ulterior motives. every crypto-based product has evaporated, ruining the lives of those who used them. these are factual statements; educate yourself.
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Master Chief
(@PhoenixtownM) reported
@IBKR I have recently experienced a lot of issues related to market data and especially charts when using the mobile app. Is anyone aware of this problem? Or am I just paying for data that just doesn‘t get displayed? #InteractiveBrokers
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Arrowz
(@TanArrowz) reported
Is @IBKR mobile app down?
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Frank LeeRight
(@FrankLeeRight) reported
@IBKR Doctors can't fix a coma during a routine check up, fam. Pick pocketing puts people in predicaments they want no part in when push comes to shove comes to real life. Somebody over there gonna wind up in a coma if you keep playing with customers livelihoods like this.
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Ricky320
(@Ricky3208) reported
@IBKR Your app is not working properly... Cant see anything except price and chart in the stock page.... Please fix asap
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Dale Hays
(@DaleOHays) reported
@IBKR Your costs are NOT industry-low for many types of options contracts or crypto . . . you should not make claims that are not true. ;) I'm an IBKR customer - I know exactly what I'm talking about and use your platforms (TWS) almost every trading day.
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