Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| London, England | 1 |
| Stockton, MO | 1 |
| Fort Wayne, IN | 1 |
| Xirivella, Comunitat Valenciana | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Vilnius, Vilniaus apskritis | 1 |
| Burgos, Castilla y León | 1 |
| Neuilly-sur-Seine, Île-de-France | 1 |
| Zagreb, Grad Zagreb | 1 |
| Donostia / San Sebastián, Euskal Autonomia Erkidegoa | 1 |
| Langoat, Bretagne | 1 |
| Barcelona, Catalunya | 1 |
| Pasadena, CA | 1 |
| Seattle, WA | 1 |
| Pretoria, Gauteng | 1 |
| Eastover, SC | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Nuevo Laredo, TAM | 1 |
| Chamartín, Comunidad de Madrid | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Makoto Okazaki
(@MakOkazaki) reported
@IBKR Hi, I have applied multiple times to IBKR, and a few days after submitting my documents my application gets deleted and I can't log in anymore. I am not sure what the problem is and would love some support here!
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Vision Thatuiam
(@thatuiam) reported
@IBKR Blockchain is about innovation so any idea presented can be looked at like what aspect of this are they focusing on. Support them properly try to accomplish the goal whitch sometimes thats all thats needed for solutions to come not projects meeting exact vision
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Alpha Vulture
(@AlphaVulture) reported
@KidDynamiteBlog @Keubiko @IBKR You probably have never experienced how the average retail broker works in Europa if you think IB is bad.
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avery💝s data📝charts📈& finance💹✊🌹
(@averygrrl) reported
I figured out how to reproduce @IBKR's blackout on bid/ask for #M2K_F and #MNQ_F. If you switch between these two, you lose bid/ask. You cannot get them back while either are still displayed in a chart, watchlist, portfolio, or otherwise. Need to remove both and refresh data.
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Bearded Bear
(@BeardedBearYVR) reported
Should’ve went with @thinkorswim or @IBKR instead if @BMO SUCH A USELESS SYSTEM FOR TRADING AND EVEN WORSE CUSTOMER SERVICE #BMOinvestorline #BMO #BMOSCAM
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Santanu
(@Santanu_2215) reported
Every other day @IBKR service goes down during market hour . This is unacceptable. If you can not keep a production system up and running then you must be having a poor IT team on the ground which needs to be replaced with experts ! Sad !
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Steven Lee
(@StevenCooko) reported
@IBKR I had a ACATS transfer from Schwab to IBKR and during the actual transfer DMYI had a ticker change to IONQ. This is the only stock from the entire transfer where the cost basis is incorrect. If you don't fix it, does this mean I get to pay less cap gain?
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Tom Crowne
(@ThomasCrowneLLC) reported
@Keubiko @IBKR Yes horrible - we left - they pride themselves as “tech” firm but offer zero support - it’s sink or swim to be honest - it’s rough - TDI had great technology and support then they ****** things up with Schwab
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avery💝s data📝charts📈& finance💹✊🌹
(@averygrrl) reported
@NewRiverInvest @IBKR I tried to explain it as best I could, but no, this does not work like it normally would for other tickers. One or both tickers need to be completely gone from your display (for me, they were in my portfolio as "0" positions). All day, no fix despite thousands of data refreshes.
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Ricky320
(@Ricky3208) reported
@IBKR Your app is not working properly... Cant see anything except price and chart in the stock page.... Please fix asap
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🔥
(@hyperconvexity) reported
@averygrrl @IBKR I think the Internet, broadly - and market networks, more specifically - are running low on overhead bandwidth capacity again … plumbing problem, IMHO 😕 🪠 …or do you think this is IB-specific? 🤔
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MCF
(@mcdocatano) reported
@Keubiko @IBKR Make sure you get through to the institutional/HF customer service. Different experience.
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Dogs&Viruses
(@Craigster771) reported
@IBKR Worst brokerage
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Dr James D Kean
(@DrJDKean) reported
@IBKR "We're sorry, but we had to log you out and end your session. Either a problem occurred on our server or you were automatically logged out due to inactivity." How do we fix this? I just started an application
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Antonio Ayuso.
(@Montesala1) reported
@IBKR Hi. I have a problem with his broker. I want to make a new account, but, when i have to write my home address, the broker does not recognize the address, and I can't continue. What can I do? Thanks, regards.
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