Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Olongapo, Central Luzon | 1 |
| Santiago, Región Metropolitana | 1 |
| Jakarta, Daerah Khusus Ibukota Jakarta | 1 |
| Naples, FL | 1 |
| Erandio, Euskal Autonomia Erkidegoa | 1 |
| Chicago, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Dale Hays
(@DaleOHays) reported
@IBKR Now, if you just learned how to deliver a great 'Customer Experience' - instead of delivering low quality Customer Service on a consistent basis. Just try to contact a CSR and see how long it takes to actually resolve an issue. Also, there is NOBODY to lodge a complaint with.
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Darren Chen
(@Darrenand7) reported
@IBKR "You are not connected to the brokerage system." Why it is so hard for you to fix it? EVERYDAY SAME ISSUE!
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Dennis Patterson
(@DmpPatterson) reported
@IBKR IB Can i trust you? The platform went down two weeks ago and you still have not adjusted my trade. What gives?
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sneak4preview
(@sneak4preview) reported
@IBKR why do slow down and make it more difficult to DRS shares. Report is coming
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Umit Taluy
(@Umittaluy) reported
@IBKR @FinanceMuseum Even we are #eligible , we can not trade #commodities , technical department still checking the issue last 5 days , I'm losing time and money, who will pay for this ? @ThomasPeterffy4
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Your TWS platform is the biggest piece of sh*t. Slow and glitchy
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Justin Sherfield
(@JustinSherfield) reported
@sunny051488 @IBKR Have been unable to place an opening or closing trade all day. No customer service despite multiple efforts. Mainly a trust thing at this point
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Umit Taluy
(@Umittaluy) reported
@IBKR @CNBC Still can't trade commodities because of tech problems last 2 weeks???
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Sunshine 🇬🇧🇿🇼
(@2ndKings4) reported
@sabrina_ar_7 @IBKR Yup it was awful. Imagine a 5 point stop turning to a 100pt stop… a full ES would have been 5k!
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Whitebreadfox
(@whitebreadfox) reported
@IBKR Your trading software TWS is the worst
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siufungchow
(@siufungchow) reported
@IBKR 續上..l am not a slave !! l want Iiving happy and free !! I want to cook what I want to eat !! Why Home Office and goverment don't soIve the problem? Why delay move me to London or another pIace? This is why I hate UK!! They pIant hatred!!..待續
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Flyr
(@FlyrUsr) reported
Anyone here use @IBKR ? Do they support 24/7 CBOE options like SPX VIX etc ?
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Fade2Black
(@F4DE2BL4CK) reported
@silberschmelzer @IBKR I mostly hold liquid ETFs and sell options against them. IBKR says you can still do so with them lent out and it doesn’t affect margin. Has there been any issues during times of volatility, like Jan 2018 and Mar 2020?
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JeremyFletcher
(@jfletcher360) reported
Why would I ever want to login to @IBKR without trading permission...problems with IB again today. Have to go to the phone app.
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🍌ChimpanTV🍌 ~ ENVTuber
(@Chimpantv) reported
@Mom1o1 @IBKR You are openly shitting on a company with terrible grammar, also well done you spotted I was a chimp, least some effort was put into my profile picture xD
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