Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Olongapo, Central Luzon | 1 |
| Santiago, Región Metropolitana | 1 |
| Jakarta, Daerah Khusus Ibukota Jakarta | 1 |
| Naples, FL | 1 |
| Erandio, Euskal Autonomia Erkidegoa | 1 |
| Chicago, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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gauravshekhawat
(@gauravs85278125) reported
@IBKR has the worst customer care service in India. If you don't have an account with them and are considering to have one, I would advise you against it. I am on hold with their customer care for 2 hours now.
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Popeye
(@touri56) reported
@IBKR You think I haven't already done that? Been a week, no response, just to get market data sorted!! @WebullGlobal please when are you allowing accounts for EU residents ? Ibkr has no competition in EU, hence this slow service.
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Izak Janx
(@izak_janx) reported
@IBKR @barronsonline @IBKR I have now tried 5x to fund the account I opened. I stant ACH does not accept log in. Never recd small dep’s into acct to add traditionally. Error occures when trying to email for help.. Now What??? Are you now not taking new clients??
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Mate Gulyas
(@gulyasm) reported
Avoid @IBKR. They don't allow me to withdraw your money from the cancelled account! It's a scam. Support does not answer (for days). Oh, and the account application was cancelled because I selected an account type from their own dropdown menu.
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Michelle Sands
(@mrsands415) reported
@IBKR terrible experience. Please provide customer service number. I need to close my account and I’ve never received my account info/welcome email (part of why I’m closing account).
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Ken
(@Kenaschmidt) reported
Hey @IBKR is $GME going to cause your servers to crash again?
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Christine Rivas Glauerdt
(@crg_london) reported
@IBKR Have been calling Interactive Brokers for two weeks and no answer. I have now closed my account due to terrible service but shows as “pending” and have received no confirmation. Stay away from this company!
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CaffeineRules3
(@Caffeine_Rules3) reported
@KingEvie @IBKR Yeah...they crashed on Friday before the close, now still having problems?
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Princa Karim
(@haiprinca) reported
@NicolasVanhove @IBKR @Wise Hey, Nicolas! I've got the same problem now 😔 The money that I should be receiving this evening hasn't reflected to my account. Mind sharing your side of story through DM?
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The Boston View
(@TheBostonView) reported
@great_martis This is a very nicely designed display of index quotes. Can I trouble you to find out who provides it? I wish @IBKR looked this good. (They seem to have regressed in their UI over the past 10 years). TIA.
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(@rakayadav88) reported
@IBKR I have been trying to reach out to you guys to help me unblock my account. Please assist.
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(@rakayadav88) reported
@IBKR I have lost my login credentials and apparently my account is blocked. I have spend several hours on phone trying to reach out to customer support at different geographical locations for 5 months but with no luck whatsoever. Do you have any simple solution. Please assist
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Dante
(@dantecozier) reported
Hello @IBKR I haven’t been able to log in to my account for days, can you help
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dan
(@danushman) reported
@Tim58580200 @IBKR Wires at IBKR are no problem. ACH however, is. They do not make it clear when transfering funds.
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Radhika Singh
(@radhikasingh051) reported
@IBKR Worst experience ever. After being in waiting line for 1 hr. On my 6th call. Collectively would have been in the waiting queue for 2.5 hrs. For a simple login issue. You don’t have a way to login through email
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