Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 1 |
| Lille, Hauts-de-France | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Zaragoza, Aragon | 1 |
| Central, Central and Western District | 1 |
| Olongapo, Central Luzon | 1 |
| Santiago, Región Metropolitana | 1 |
| Jakarta, Daerah Khusus Ibukota Jakarta | 1 |
| Naples, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew
(@ShortBiasTrader) reported
@tradezero @Benzinga lmao worst platform ever. Glad to be moving everything out to @IBKR soon
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Muzammil⚡₿🍊
(@IncidentFlux) reported
@ManPossee A bug possibly. @IBKR
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Mahni
(@mahnimahy) reported
@IBKR The lives of the Iranian people are in danger, the Islamic Republic imprisons, tortures and kills the protesting people, be our voice, help the Iranian people to destroy the Islamic Republic. #Mahsa_Amini #IranRevolution
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laurent
(@laurent07308535) reported
@IBKR Dear IBKR I use to transfert money to my account from asia usually it take 1day for receiving my money.I send 11k and contact you throught my app and your only answer was call the fund team. What is this support service?Are we supposed to pay 30 usd in call everytime i transfert
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Tim S.
(@hhhhhh3177) reported
@IBKR huge damage caused to traders here. ibkr was down in europe during numbers at 08:30, dow made a 300 point swing. many compensation requests to follow…
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shutterstock (Parody, allegedly)
(@drewm100) reported
@IBKR can you make a statement on the outage and tell me where to get in line for reimbursements?
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Shareholder Mustafa xy
(@shareholdermxy) reported
@IBKR I sold shares in the dark yesterday. But today I can't buy shares. ibot didn't help anyone
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The Fools ******
(@foolsbookie) reported
I am trying to log in to @IBKR mobile app for my two factor authentication to TWS for more than an hour. Unable to do so after I don’t know how many attempts at re-logging in. Is this really the best broker in town? Trouble shooter all their FAQs none work. Wtf..
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Market Danger 👑💰🚀
(@Marketdanger) reported
@IBKR please let’s fix your entire system. Desktop not responding, mobile frozen. Love what you offer but come on.
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h
(@han0z) reported
@IBKR hi. When will your UK ISA service be able to support transfers of open positions into it from other providers? I’d like to move mine to IBKR. The FAQ section mentions q4 2022 but it’s not clear whether it’s working already. Thanks
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Captain Obvious
(@cacoethes_carpe) reported
@Questrade @gurjeeetsiingh @IBKR Given the aggressive tone that I used, I feel obliged to follow-up. When QT did call... the person on the line seemed genuinely interested in the issue. Although no solutions were available, I was left with a promise that the issue would be resolved by day's end. We'll see.
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Sergey Melkumov 🇺🇦🇵🇸🇭🇰🏳️🌈🇺🇳
(@BrutalDiplomat) reported
@IBKR Could you please fix your bloody servers. Three days in a row first 10 minutes of the market being open your platform crashes and I cannot trade. Already talked to support, did not help, suggested to connect via HK website, what the hell? Your developers don´t know what CDN is?
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LongCastAdvisers
(@longcastadviser) reported
had a call sked with acct mgr at @IBKR to try to figure out how it's possible to grow an RIA business using IBKR as a platform, given their awful customer service, and of course they never called! I suppose they get kudos for being ironic and predictable all at once.
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Sean Lyng
(@SeanLyng) reported
@IBKR Is there a type of order where you can specify: If more than [some number of shares] volume trades between [Low price] & [high price], Launch my limit order at [some specific price]? I.e. like a stop limit, but with a minimum share threshold added to filter out bad-ticks?
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Anton Liutov
(@AntonLiutov) reported
@IBKR can I talk with somebody? Your system is so ******* uncomfortable. I can't restore my username and my password, and I can't contact you by chat, with an email with you. Who has created your system? Stupid developers or who? I'm shocked at how it's uncomfortable.
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