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Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Williamsburg, VA 1
Noida, UP 1
Brest, Brittany 1
Melbourne, VIC 1
Lille, Hauts-de-France 1
Sant Cugat del Vallès, Catalonia 1
Zaragoza, Aragon 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • dantecozier
    Dante (@dantecozier) reported

    The wait time to get through to customer service at @IBKR is a joke. I can’t get into my account yet I’m spending an hour of my day trying to get through to you to access my own money?

  • frasteele
    Fraser Steele (@frasteele) reported

    @IBKR @MoonManStonk Where ******** are they then?

  • Chartwizz
    Jay (@Chartwizz) reported

    @IBKR literally worst brokerage, stop recommending these fools to people. They do nothing to help customers just send emails to”supporting team” that never gets back to you... officially closing my account after a week these guys are literally worst than robinhood @WSJ

  • knownofomo
    KNOWNOFOMO (@knownofomo) reported

    HEY @IBKR get your **** together!!! NO customer service ffs sakes, platforms that don't show orders etc you guys are garbage!

  • ttx_880
    Tarek (@ttx_880) reported

    @IBKR @ShardiB2 Worst broker ever. Not letting people trade RBLX is amateur. Also never compensated customers for their multi-hour blackout in November. Stay away

  • Richyinthe6
    Richard (@Richyinthe6) reported

    @IBKR Why can't I buy RBLX ??? Worst brokerage out there. Pathetic

  • DoronGreenberg
    Doron Greenberg (@DoronGreenberg) reported

    @IBKR worst service of all brokerage firms! transferred two securities to IBKR over two weeks ago, and until now no one seems to know where they are... even after several inquiries and hours (!!) on the phone, total incompetence #FINRA

  • MarsPepsi
    PepsiMars (@MarsPepsi) reported

    @Henrik_MM @degiroeu @IBKR ... where you won't be able to sell. And like me it may cause loss of more than $100k. Also keep in mind if you sell and take the money back to your bank account, that may take a while too. It took me more than a month and a formal complaint to get some cash out of my account.

  • keyray
    Kirstine Reynolds (@keyray) reported

    @IBKR On hold for 1 hour and 41 minutes, only to be hung up on. I get an error when I try to send an email. I can't log into my account, and after multiple attempts over multiple days, I can't get ahold of anyone!

  • WanAbdu77477247
    Wan Abdul Rahman (@WanAbdu77477247) reported

    @IBKR I need help with my account. Your customer service are not answering any calls! I need to speak to your company regarding my account as I can't access my account!

  • twaurice87
    Maurice Wilson (@twaurice87) reported

    @ShardiB2 @IBKR Too bad we can’t buy them on the German market yet

  • knownofomo
    KNOWNOFOMO (@knownofomo) reported

    @IBKR I waited on the phone for 1 hour ffs and no help your service is ****

  • evanp901
    evanp90 (@evanp901) reported

    @IBKR As a new customer I must say, I am absolutely appalled by your level of service. I fully regret transferring over to your brokerage.

  • sumeetgjain
    Sumit Jain (@sumeetgjain) reported

    @IBKR can you please check ur support mail box ? No one is replying since last 15 days.. if you want I can inbox you my account number

  • knownofomo
    KNOWNOFOMO (@knownofomo) reported

    Order placed almost 2 hours ago, won't show up in my orders, can't cancel it, 45 minutes waiting on your @IBKR customer service!!!

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