Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
Check Current Status
Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Madrid, Comunidad de Madrid | 2 |
| Little London, Isle of Man | 1 |
| Arequipa, Arequipa | 1 |
| Barranquilla, Departamento del Atlántico | 1 |
| Getafe, Comunidad de Madrid | 1 |
| Santiago de Querétaro, QUE | 1 |
| Mumbai, MH | 1 |
| Rio de Janeiro, RJ | 1 |
| Bullet, VD | 1 |
| Barcelona, Catalunya | 1 |
| Las Vegas, NV | 1 |
| Lausanne, VD | 1 |
| Guatemala City, Departamento de Guatemala | 1 |
| Dubai, Dubai | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
-
JK_Inv
(@inv_jk) reported
@IBKR Wow @IBKR looks like the experience of many users with your platform is bad, the customer service is non-existant and you also not allow certain stocks like $LLKKF to be bought, only sold. From my perspective that's not very clever. Keep it up lol!
-
Hernando Moncaleano
(@Hernandaco) reported
@IBKR I have been on hold for over 2 hours and in the meantime you removed my trading permissions because you haven't validated documents I submitted several weeks ago. Worst customer service in hidtory
-
Aurélie
(@DesjAurelie) reported
@IBKR hello! Can't access my account due to mobile phone change. 3 times I spend 40 min on the phone trying to get hold an agent. Can you help me please??
-
Jaron
(@Comradephate) reported
lmao I've been trying to get in touch with @IBKR support for a week now, because I still haven't received the funds from an account I closed almost a month ago. Their support just closes the chat without helping, and their website is broken so it's not possible to open a ticket.
-
N.Kadola
(@N_Kadola) reported
@IBKR $IBKR Why is your customer service so horrible Why does Thomas Peterffy tolerate the behavior of well over 50% of the "customer service representatives" you get on the phone at #InteractiveBrokers... Oh, and BTW....You have to sit on hold for 2 hours to get ANYONE #WTF
-
Miki Topalano
(@MikiTopalano) reported
@IBKR Please make it possible to deposit into a local bank for users in Europe. Before I was able to deposit money into a Czech Bank and now I have to make international transfers to Germany. This is a big issue, please look into it. Thanks
-
El Cid Tuiteador
(@TuiteadorEl) reported
@IBKR Worst trading platform ever. After countless calls and hours spent on the line I haven't been able to speak to any of your agents. I regret so much having trusted you as a broker.
-
MagnifiqueFle
(@phelcy) reported
@IBKR how come i cant trade with my account?? Your online ticket form page is not working. your phone lines are not being answerred. I just lost on an opportunity i need help!!!
-
Mārtiņš Lūsis
(@MartinsLusis) reported
@IBKR The word “Pro” doesn’t really fit your actual service though.
-
Mārtiņš Lūsis
(@MartinsLusis) reported
@XS_HeadHunting @FeroxAdvisors @IBKR Thanks, left a review myself. And saw that there are many more users having the same issues.
-
Terrible Trader
(@T3rribl3_Trad3r) reported
@IBKR Interactive Brokers just crashed for 2-4 minutes depending on ticker. Market was moving, but the data and charts stopped updating I was trading $HX at the time (17:02 to 17:04). Was at $3.72 then the data went down and there was a 2 min selloff. Out at $3.35 🤬
-
🤝
(@maxpipington) reported
@IBKR can’t login. Just times out
-
Jack Haddad
(@JackHad93405953) reported
@LunarAces @IBKR All banks are the same i am with RBC and BMO wait time is longer than ever even my account is not self directed i have to wait i know in CIBC investors edge is self directed u call when u have a tech issue! it is stress becareful not to have a heart attack because u r angry!relax
-
Tapan K Talati
(@TalatiTapan) reported
@Ztrader12 @IBKR @TDAmeritrade Ohh no.. damn webull doesnt have that either. I will ask around and see what comes about. Good luck in your search.
-
BK557
(@BK5571) reported
@IBKR you approved / verified my account, and when I deposited money into my IBKR account, I could not trade due to 'account verification' issues. Why would you do that?I am trying to provide an address verification but you've rejected both. T686462. Plz contact me !
Check Current Status