Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lille, Hauts-de-France 1
Sant Cugat del Vallès, Catalunya 1
Zaragoza, Aragon 1
Central, Central and Western District 1
Olongapo, Central Luzon 1
Santiago, Región Metropolitana 1
Jakarta, Daerah Khusus Ibukota Jakarta 1
Naples, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • maoxian C. Maoxian (@maoxian) reported

    IB's TWS won't load for me this morning ... anyone else having this problem? @IBKR

  • Twanthony Tony Caruso (@Twanthony) reported

    @IBKR I have been trying to resolve an issue with my cost basis data since OCT of last year. Your customer support is not helpful and just keeps telling me they do not have an update. Can this be escalated to someone that can help or provide an update?

  • SRodMVD Rodrigo (@SRodMVD) reported

    @IBKR Big day today and the portal is down. It must be a joke. A lot of money with you...

  • Grainjones Nick Jones (@Grainjones) reported

    ******* @IBKR. Go absolutely **** yourself piece of ****

  • mach5doteth mach5 dot eth (@mach5doteth) reported

    I did not think it was possible to find worse customer service than @IBKR until I encountered @krakenfx , they seem to be working on winning the "worst customer service" award from "Karen."

  • whitebreadfox Whitebreadfox (@whitebreadfox) reported

    @IBKR Fix your goddamn charts in TWS! They are all loading slowly. The 10s charts is choppy - the wicks are not loading fast enough! The worst software.

  • macrodelics Macrodelics (@macrodelics) reported

    Interactive Brokers make your app better please it’s terrible @ibkr.

  • AgaCzyta Agaszka (@AgaCzyta) reported

    @IBKR How did you help Ukraine?

  • whitebreadfox Whitebreadfox (@whitebreadfox) reported

    @IBKR Fix TWS!! This crap is slow and can’t load charts fast enough. The 10s chart has disappearing and wayy to slow loading wicks!

  • morgantrades Morg (@morgantrades) reported

    @AdlinLing @IBKR Damn....

  • KingDasilvaa Á (@KingDasilvaa) reported

    @IBKR trying to log in my account but the services are moving very slow

  • DanLebsack Dan Lebsack (@DanLebsack) reported

    @NorthmanTrader When you try to cover at open but @IBKR has "planned maintenance"

  • macrotrdr Traderv (@macrotrdr) reported

    @IBKR WTF is wrong with your platform??? Is this the kind of service you’re offering???? When markets are at extreme volatility your platform doesn’t work! Great job mther fkers!!

  • jfletcher360 JeremyFletcher (@jfletcher360) reported

    IB: The "amount" window on order not working...had to log out and back in; missed a good entry. @IBKR getting very sticky lately.

  • whitebreadfox Whitebreadfox (@whitebreadfox) reported

    @IBKR Fix TWS

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