Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Santiago, Región Metropolitana | 1 |
| Jakarta, Daerah Khusus Ibukota Jakarta | 1 |
| Naples, FL | 1 |
| Erandio, Euskal Autonomia Erkidegoa | 1 |
| Chicago, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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rangerinthehood
(@rangerinthehood) reported
@IBKR You sold out your customer.
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William McDonald
(@Sciencetastic) reported
from
Everett, Washington
@IBKR Ok another brokerage to avoid. Glad I never finished setting up my account. To bad I went with Robinhood back in the day, now to find an actually ethical brokerage...
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CPO
(@CPeeOh) reported
from
Melbourne, State of Victoria
@IBKR Why can’t I login to my account?
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Swarang Tanksali
(@TanksaliSwarang) reported
@IBKR The website I am using from India is EXTREMELY SLOW and has a supremely POOR user experience. Being a listed company, I think one would expect more. In times where pages pop up within a blink of an eye, it takes minutes for your pages to load. PS - Internet is 100mbps+
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ME🌄🌅
(@markandeaton) reported
@treehcapital @IBKR Makes sense on June. Seems like one of the safest bets in history, but in a market where up is down, who knows! I thought I remember Hertz getting the reject on raising $ with their nonsense rise earlier in 2020...
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Hugo Fernandez
(@hugofnd) reported
@mcuban @RobinhoodApp @IBKR They have a massive liquidity problem they wont admit to. Got $30k locked up with no explanation... either that or they’re just straight up in bed with Wall Street and restricting the little guy. Likely a combo
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StockPickrMkt
(@MultiplesCap) reported
Has anyone else also been frustrated with @ibkr (interactive brokers) professional account management services, I can't be the only one having issues!
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Chris
(@chrisonsocials) reported
@IBKR Except you took away customer’s ability to trade stocks listed on the indexes that you allow. I am filing complaints with the SEC, @FINRA and closing my account.
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Chris Bigué
(@BigueChris) reported
@magicko123 @IBKR Yeah. Everyone talking about $GME on the news just conveniently omit this. They just go: $GME is the next Blockbuster LLC -> It is in inevitable decline -> It is normal to be shorted -> going against that trend is therefore manipulation -> conclusion: retail tarders bad
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Hidden Bull
(@BullHidden) reported
@jdbanker1 @IBKR **** ibkr customer service! I was on hold for like one hour yesterday
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rangerinthehood
(@rangerinthehood) reported
@jdbanker1 @IBKR Have you even tried to use their support. Atrocious
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Chris Bigué
(@BigueChris) reported
@ispjoyner @IBKR You'll wait for a while sadly. IBKR isn't really known for their customer service sadly
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Sam Gold
(@SamGold11068240) reported
@IBKR Well, see you when my first position in my new broker is IBKR short. Came for the reputation, left for realising you are as bad as the rest
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Chris Bigué
(@BigueChris) reported
@asmacarthur @IBKR Oh yeah, the worst is I am not even American and your dysfunctional management in the US is having a ripple effect around the world. Taking my exemple again, BlackBerry isn't even a US based company.
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⚠️User is disputed
(@jdbanker1) reported
@IBKR While it’s true IBKR screwed over a bunch of customers here, they have great customer service and super fast response times. Think about that before you jump ship.
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