Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Erandio, Euskal Autonomia Erkidegoa | 1 |
| Chicago, IL | 1 |
| London, England | 1 |
| Stockton, MO | 1 |
| Fort Wayne, IN | 1 |
| Xirivella, Comunitat Valenciana | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Vilnius, Vilniaus apskritis | 1 |
| Burgos, Castilla y León | 1 |
| Neuilly-sur-Seine, Île-de-France | 1 |
| Zagreb, Grad Zagreb | 1 |
| Donostia / San Sebastián, Euskal Autonomia Erkidegoa | 1 |
| Langoat, Bretagne | 1 |
| Barcelona, Catalunya | 1 |
| Pasadena, CA | 1 |
| Seattle, WA | 1 |
| Pretoria, Gauteng | 1 |
| Eastover, SC | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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MCK3EZUS
(@MCK3EZUS) reported
Hey @IBKR do you think you'll ever fix your app do it isn't a **** app or do you like causing people to lose $$$?
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FS Investing
(@AlmostDunWaitin) reported
@IBKR How on earth did you get rated best online broker..... Worst experience ever this past 24 hrs with your company.
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Ney Torres H
(@ney123456789) reported
@EvanBleker @IBKR I can access the trading platform on the desktop. however I can access the account online. Asks me for a LEI number and will give me an error if I try to get it or if I don't... Id called 20 times... they are always saying "ahh we see the problem, let me push it up"
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Shinobi Signals
(@ShinobiSignals) reported
These brokerages don't ******* let me short stocks because im too young, **** yall @IBKR and @tradezero
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ronald
(@robjh2) reported
@ehwhateveeeer @IBKR Crazy customer service. I’ve been trying to contact the help center for 2 weeks now but get left on hold for hours!!
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Bluinitro
(@bluinitro) reported
@IBKR Please start accepting e-transfers. Your transfers are still terribly slow, even with bill payments. The faster you do it, the better for not only subs, but potential new customers. Patiently waiting before I switch to @Questrade who just enabled this feature
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Samira
(@thetraderess) reported
@IBKR your app keeps crashing on the new #MontereyOS @apple update, a trading app cannot be crashing randomly!!!! Seems to be an issue many people are facing after the OS update. @apple tried to help but no solution yet. #someonehelp
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David King
(@KingDaveyTO) reported
@IBKR ASX warrant expiry dates changed from Jun 2022 to Oct 29, 2022. The only problem is that you did not update the warrant details, and you also let us know Nov 4 which is 5 days after the expiry. How do we launch a formal complaint?
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ronald
(@robjh2) reported
@IBKR I’ve been trying to contact the help center for 2 weeks now but get left on hold for hours. Please can someone give me a call.
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ronald
(@robjh2) reported
@stevenhohnke @IBKR Crazy customer service! I’ve been trying to contact the help center for 2 weeks now but get left on hold for hours.
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thenormal
(@thenormal02) reported
@IBKR the platform is giving me login issues. It keeps logging me out. Can you look into it?
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Adam Jackson
(@AdamJac37754276) reported
@IBKR What is wrong with your platform??? So many pink stocks and your restricting trading on them??!! $GRSO $DGTW Fix this please.
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60seconds
(@60seconds16) reported
@IBKR Hey @IBKR Are you having issues with Trader Workstation????? I cannot get any of the charts to display - specifically cannot display 5-sec bars. It says "Invalid time length". Been on hold forever so hanging up and expecting a response on this! Thanks.
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Ray
(@LastBTCstndn) reported
Interactive Brokers commercial: "Payment for order flow is a scam, is unethical, and it rips people off. If you're OK with it tho, we will gladly offer that service to you" @IBKR @CNBC
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Patricia
(@Patrici19382290) reported
@IBKR Maybe I will if someone- anyone - can seriously sit down and explain it to me
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