Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Olongapo, Central Luzon 1
Santiago, Región Metropolitana 1
Jakarta, Daerah Khusus Ibukota Jakarta 1
Naples, FL 1
Erandio, Euskal Autonomia Erkidegoa 1
Chicago, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • ShagwongS Shagwong Securities LLC (@ShagwongS) reported

    The best was this kid in Hong Kong for $IBKR tonight when I asked him if there was something bad going on inside @IBKR ... he giggled at me . I told him I had worked at firms that blew up and taking phones off hook so nobody could get thru was precisely what happened

  • stemc93 Stephen M. (@stemc93) reported

    @TraderMike Still having trouble also. I was told by someone else having issues, that if you set the trade to after hours that was a workaround, but didn’t work for me either. Still no access. Surprised at @IBKR given their size that this is a problem

  • 1407rayan ريان الحربي (@1407rayan) reported

    @IBKR Hello there, I have an issue with my account.I don’t receive the SMS to login to my account. Could you please solve this problem ASAP. Many thanks

  • clueless_1337 clueless (@clueless_1337) reported

    @ash_loskor @trader_marky @IBKR It's working fine. Didn't have any problems this week.

  • nitti510 Ben (@nitti510) reported

    @IBKR your website is absolutely ******* terrible. Buggy at best, not allowing fund withdraws, more like theft isnt it?

  • ALMILL3R A1MILL3R (@ALMILL3R) reported

    @IBKR too bad the app/customer service is garbage! @IBKR

  • ShagwongS Shagwong Securities LLC (@ShagwongS) reported

    @jenkins_roscoe I used to have coverage at $IBKR ... he left and his replacement never called . I will have replacement name tomorrow or my accounts are leaving $IBKR . Their client service has gone from silly bad to dangerously bad . I’ll pay higher commish vs put up with @IBKR **** service

  • VaishAbhinav18 Abhinav Vaishnav (@VaishAbhinav18) reported

    @IBKR not able to trade $OPEN today. any issues after ticker change ?

  • cfcmohammed Mohammed CFC 🇸🇦 (@cfcmohammed) reported

    @IBKR greetings. I am suffering with the login. For a few days I can’t login to my account due to the security code. I don’t receive the one time password to my phone number. Please help.

  • gomchun bearchun (@gomchun) reported

    @IBKR #ibkr Can't sell fractional shares from the website. I can sell fractional shares from the mobile app though. Please fix !!!

  • jenkins_roscoe Pretending To Like U (@jenkins_roscoe) reported

    @ShagwongS @IBKR yup, I don't get how they don't fix it. So many complaints out in the open. That said, I hear guys bitching about tdameritrade and schwab as well.

  • ErikSTownsend Erik Townsend 🛢️ (@ErikSTownsend) reported

    @IBKR Closing price still shows as 0.00 but I assume that's because the symbol was not in their system as of Friday's close. Looks to me like everything is now working for IBKR to fully support ABXX trading on Monday.

  • ShagwongS Shagwong Securities LLC (@ShagwongS) reported

    hours and hours and hours on hold at $IBKR ..... @IBKR is Peterffy aware of how shitty service has degraded to at his company ?

  • Mahdi_AlNasser Mahdi Al-Nasser (@Mahdi_AlNasser) reported

    @LSKMSun @ArabianPeninsu @IBKR There is another solution, open IBKR by mobile app then in left corner you'll see service click there then you'll see two-factor. Click that then creates a new PIN number once you finish it that mean you are creating for finger printing.Then pick Tread. Now you can login

  • beetro0t 🌈𝔥𝔞3 ✌️ (@beetro0t) reported from Aylesbury Vale, England

    @IBKR can I get help please? Account funded but can't trade and help chat doesn't work.

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