Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Erandio, Euskal Autonomia Erkidegoa | 1 |
| Chicago, IL | 1 |
| London, England | 1 |
| Stockton, MO | 1 |
| Fort Wayne, IN | 1 |
| Xirivella, Comunitat Valenciana | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Vilnius, Vilniaus apskritis | 1 |
| Burgos, Castilla y León | 1 |
| Neuilly-sur-Seine, Île-de-France | 1 |
| Zagreb, Grad Zagreb | 1 |
| Donostia / San Sebastián, Euskal Autonomia Erkidegoa | 1 |
| Langoat, Bretagne | 1 |
| Barcelona, Catalunya | 1 |
| Pasadena, CA | 1 |
| Seattle, WA | 1 |
| Pretoria, Gauteng | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Barrett
(@NUTHINTOSAYMUCH) reported
@IBKR Yeah that's a bad idea
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DmitriThaSheep
(@DmitriThaSheep) reported
@nope_its_lily @IBKR I am sticking with them, but yes terrible customer service.
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Grizzled Trader
(@grizzledtrader) reported
@yhproM @IBKR @QTRResearch As someone who has used IB for 15 years, they have some strengths. Customer service is not one of them.
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Calwyn Govender
(@CalwynRuzdi3) reported
@IBKR Do not lie down and do not understand the words that I may be
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█Zip█🦇🔊
(@0xZipper) reported
@nope_its_lily @IBKR What’s the problem w tastyworks?
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Juerg Buehler 🇺🇦
(@Jbuehler777) reported
@ISSFund @nope_its_lily @IBKR As much as I know, they want to close it down?
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Larry Nieves 🇩🇪&🇻🇪
(@LarryNieves) reported
@BaToCarx @IBKR Can you read more than 10 items in the news tab? I see only 10 and cannot scroll down further down
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Brooke💥
(@Fcttomtomq) reported
@IBKR It is too late to come with the water when the house is burnt down
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Martin "BaToCarx" Batista
(@BaToCarx) reported
@LarryNieves @IBKR 10 here too i think its by design. On web interface there is that complex slow news filtering thing i never used.
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Korosh
(@uxucF1kyexnzJps) reported
@IBKR Hello, please give us financial help to continue our efforts to fight against the Iranian regime. We need money to continue our fight so that we can buy the necessary equipment and fight. Please send us Tether so that we can earn money through TVYx7wXmbhJNaWpLBDf4G4Toov3eJWRqfP
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Time to Go
(@grace_za) reported
@nope_its_lily @IBKR TD isn't bad but their pro platform ThinkorSwim crashes on me at least once a day.
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Lossy Compression - Dead Bankers Société 🐼
(@EBookberg) reported
@PriapusIQ thats software. this appears to be @IBKR 's lead outsourced network manager trying to figure out which server keeps dropping everyone on the hour of every day.
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ISS Fund
(@ISSFund) reported
@craigzjohnson @nope_its_lily @IBKR CS Prime is real...i'm a customer. They even have their own futures execution software called CS Prime. Its a ladder interface just like TT...software is free, they charge 20 cents per contract side commission. Also, Locus is a pretty good rates analytics interface for clients
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Gideon
(@KaruiPurity) reported
@IBKR The good seaman is known in bad weather
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OG ROB
(@bayrichROB) reported
Also when calling agents @IBKR , most of the time agents have been nice, respectful and helpful, but the last 2 weeks, most of these agents did not answer my question or explain anything, repeating the same sentence asking, “is there anything else I can help you with?”
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