Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 1 |
| Lille, Hauts-de-France | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Zaragoza, Aragon | 1 |
| Central, Central and Western District | 1 |
| Olongapo, Central Luzon | 1 |
| Santiago, Región Metropolitana | 1 |
| Jakarta, Daerah Khusus Ibukota Jakarta | 1 |
| Naples, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Rene Koot
(@RJHKoot) reported
@IBKR I'm trying to sign up from Ireland but am unable to receive the sms code which is a first. Any help?
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Funt Claps
(@Flap_My_Wings) reported
Screw this. . . next fiscal year I'm changing brokers @IBKR Your support is not existant.
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Funt Claps
(@Flap_My_Wings) reported
@IBKR I haven't been able to trade all day @IBKR What am I meant to do when your 'help' service doesn't come back to me?
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Gabriel_DayTrader
(@TX_Commodities) reported
@AnyaAlis @IBKR Nice! Good customer support then.
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Funt Claps
(@Flap_My_Wings) reported
@IBKR I still can't trade and your help team take a day to come back to me! This is terrible
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petty Perry
(@piranhatrade) reported
Anyone else having issues with @IBKR , will not login or able to chat for help
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Gabriel_DayTrader
(@TX_Commodities) reported
@AnyaAlis Did you ever get this resolved? I literally just had the same problem with @IBKR this morning. Right in the middle of a trade lost connection with the server, called them and I wasn’t the only one. Down 12% for the day.
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Luke
(@L3120L) reported
@IBKR is literally pissing me off so much recently! It’s so slow and lagging, even bid and ask take an age to load, especially at open, miss so many ******* opportunities in the first 30mins! $SPY $QQQ $TSLA
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Marco
(@marcoaam95) reported
@IBKR is by far the worst broker i've ever been customer.
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King Corrick
(@KingCorrick) reported
@IBKR I won't throw my money into Apple stocks, because they support the Left.
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Future PCH Winner
(@aRedMoment77) reported
@IBKR I’ll be contacting an attorney about this. I’m in a critical spot and not being able to log in and trade because of your issues is unacceptable.
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Melon Husque
(@Melonnnusque) reported
@IBKR Interactive blocker got you. Bye stupid ad!
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Funt Claps
(@Flap_My_Wings) reported
@IBKR This is not acceptable. You have given no updates for 6 hours. It's volatile as hell today and you are causing people to lose money. Again....what is the issue that has caused a 6 hour pause on trading?
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Gary_Thorpe
(@Gary_Thorpson) reported
@IBKR **** YOUR ****** PLATFORM! Let us login!
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Alfredo Guiulfo
(@GuiulfoE) reported
@IBKR What happen with your platform? I lost connection with the server and a I want to close my SPY put
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