Interactive Brokers Outage Map

Community Discussion

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FISIONANDOME ⚛️ (@fisionandome) reported 3 minutes ago

  @DebraG_Robins @IBKR Yes. The problem is they dump Silver all night long

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  Vrushabh Bhangod (@Vrushabh3211) reported 6 minutes ago

  @IBKR hi , I think there’s an error with the total calculations when underlyings are in different currencies like ILS or EUR. The final USD isn’t converting the daily P&L. Please fix this as soon as possible. Thanks !

• 
  SGPrincess | 土皮公主 (@sg_princess_sg) reported 7 minutes ago

  This weekend will be dedicated to fix my IBKR desktop regular crash, watchlist not saved upon restart and TradingView connection issue. What a nightmare it has been with IBKR. I will leave when my current options positions got clear. It should be by end of the year. @IBKR I think u truly need to catch up with ur dinosaur tech deck, but I am completely fine with the fact that u don’t want to serve tech generation traders.

• 
  Joseph W (@JosephW31117119) reported 12 minutes ago

  @senzu_capital @IBKR Same here, gave them a call,they said it's system technical issue. And expected to be resumed by premarket.

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  DeV (@A_Dev9) reported 13 minutes ago

  @IBKR I had to deal with 3 separate customer care executives on 3 different instances and each of them gives conflicting reasons and advice for the delay and additional documentation. The customer care folks who handle the calls are not clear of your own process.

• 
  Stan (@xbc9stazj) reported 14 minutes ago

  After around 1 year of investing I transferred all my positions from @DEGIRO to @IBKR for risk exposure I had gone from 81.5K€ to 160K€ but the inflation prints and the overall bearishness cycle slowly landed me around ~113K€ Around that time I decided to load up on $RKLB warrants because I loved the company so much (yes, there were $RKLB warrants at some point) These contracts - I didn’t know it at the time - had pretty simple but specific rules : If the warrants traded higher than $10 for an extended period of time (~2 weeks I think) the company could redeem them, no matter what the current price was. And man did they redeem them The stock was trading at $8 when they did so, offering us the option to buy the stock at the warrant strike price, $11.5, making them basically worthless on a cash basis I got demolished. I freaked out so bad I didn’t where to hide, for the first time as a market participant, I wanted to cry When I discovered there was a cashless exercice option that gave ~0.3 share per warrant, I was actually relieved. But the damage to my portfolio was severe regardless, basically a 70% wipeout on that massive position I didn’t know it at the time but that event was the trigger for a highway to 14K€ When I said in my quoted tweet that it’s going to be hard, this is what I’m referring to

• 
  ATIER (@AtierOfficial) reported 15 minutes ago

  @IBKR @JoseTorresEcon Been waiting a whole month for your Transfer team to reach out to my current broker so they can transfer all of my positions to IBKR. How is this normal? The most rubbish customer service I have ever seen. If you dont help me asap I’m going to cancel my transfer request.

• 
  Holmes1618 (@Holmes1618) reported 21 minutes ago

  @IBKR @JoseTorresEcon This is out of desperation contact attempt: Recently opened an IBKR account and trying to transfer in meaningful funding into the said account. Having a glitches and find there is NO WAY to get hold of a real live agent, unlike TOS or many others. How could this be? Please help!

• 
  Investment (@Investm80789211) reported 21 minutes ago

  @IBKR @JoseTorresEcon I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me

• 
  Light Yagami (@lightyagami3107) reported 22 minutes ago

  @Akshat_World @IBKR please confirm whether there as an error from your side.

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  Panzer_valkyrie (@PanzerValkyrie) reported 22 minutes ago

  @DebraG_Robins @IBKR I used mine a few hours ago m everything was fine , I use the web page on ipad. I have the app. but don’t use that. I have occasionally had issues seeing portfolio in past but refreshing usually sorted , once I had to logout and in again.

• 
  Manjit Singh (@ManjitS_India) reported 28 minutes ago

  @IBKR Hi, your menu option IVR language accent is beyond understanding for Indian customer care number. Can you keep it Indian accent??

• 
  RemGat (@RicardoMGarcia5) reported 28 minutes ago

  Beware that if you run into a problem at @IBKR you may find yourself completely abandoned. I have a claim open for 5 months now for a dividend they did not process, now I have posted a claim for the lack of response, nobody is responding to any of those. Horrible service!

• 
  Mark Bratt 🔻🔻🔻 (@MarkBratt924939) reported 30 minutes ago

  @Prometheus2025 @IBKR I don’t, but if I were a ****** capitalist I would own physical goods such as property, precious metal, guns, non taxable physical coin collection. Paper is coming to an end and US Tbonds are going down to CIPS and destruction of the petrodollar.

• 
  KaRan ShAh (@karan_h_shah) reported 31 minutes ago

  IBKR platform down for the last 10 minutes on both desktop and mobile. Anyone else facing this issue? #IBKR #trading @IBKR