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Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hackney, England 1
Amiens, Hauts-de-France 1
Toronto, ON 1
Phoenix, AZ 1
Nelson, England 1
Hyderabad, TG 1
Mesquita, RJ 1
Calgary, AB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • F1ashmanR
    Ross (@F1ashmanR) reported

    @Therichardralph @IBKR Do they have a cash isa you can easily transfer between? Same issue as you with trading 212, fees are high on the fx if scalp trading, Anything small cap is slow and generally poor execution price in comparison to my IG trading account

  • HappyHkL1
    HappyHKL (@HappyHkL1) reported

    @IBKR It’s been half an hour and the system is STILL down! Everyone on X/social media is furious right now. Users are taking huge losses because of your outage—how are you going to compensate us for this? Fix this NOW! 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

  • _AcumenVentures
    Tim Williams (@_AcumenVentures) reported

    @jeremiahrogers @IBKR is horrible and their customer service absolutely sucks! Tried them and couldn’t wait to get my funds out - which they held for a stupid amount of time.

  • WandaCase9l
    Wanda Case (@WandaCase9l) reported

    @zxc68984008 @IBKR Low rates help, but leverage still magnifies mistakes. Read the margin rules, liquidation policy, and cash-rate eligibility before opening an account.

  • D3GSolutions
    Brandon (@D3GSolutions) reported

    IBKR has made me lose so much money it's gross. Can't sell covered calls on positions I own? Why? I'm in a margin account with positive SMA etc?!? @IBKR no help from the trade desk and as of yesterday a senior trade desk rep didn't even know your own margin rules.

  • totheluna21
    Luna Trades (@totheluna21) reported

    @IBKR Technical issues around SanDisk earning times yesterday was a bit suspicious? I have friends lost money as they couldn't close positions you will have a log of this as they called in too to have you market close their positions

  • PantherAnalytic
    Panther-Analytics (@PantherAnalytic) reported

    @algoflows @IBKR No service on this plane either!!

  • CCrypto1001
    Jesus (@CCrypto1001) reported

    @kyingda @IBKR 1(877)4422757 This number and the other one are a FARCE, there is no contact, it is IMPOSSIBLE, thousands of issues without answers, the INCOMPETENCE and NEGLIGENCE of ibxr diminished customer service.U25159972

  • AxlRufi
    Axl Rufi (@AxlRufi) reported

    @IBKR @Paysafe your ******* machine not working

  • WandaCase9l
    Wanda Case (@WandaCase9l) reported

    @IBKR A platform upgrade is only meaningful if order routing, outage history, and total trading costs improve alongside the interface.

  • tyeatfood
    thewalkingimmortal (@tyeatfood) reported

    @TT_stocks_ @D3GSolutions @IBKR Schwab isnt bad. but they dont really let the digital penny stocks too much.

  • Olde_Pharte
    RobertoenMexico (@Olde_Pharte) reported

    @IBKR R U not even reading what I am saying?? When I call the customer support numbers you direct me to the automated response demands my account number which I cannot access RU simply an automated response as well??

  • PedSaif
    PSaif (@PedSaif) reported

    @optionsbbq @tastytrade @IBKR For options, Ibkr mobile app is much better than the desktop options they offer imo, but the desktop apps may have improved in recent iterations (they were way too slow and clunky before)

  • TT_stocks_
    The Titan Traders (@TT_stocks_) reported

    @D3GSolutions @IBKR Worst customer service in history I’m not joking. Took them (6) months to reach out to me about my inquiry about a simple rebate on my $371,000 in commissions I spent. At the end of it all they said there is nothing they can do. ******* worthless

  • HappyHkL1
    HappyHKL (@HappyHkL1) reported

    @IBKR The system is completely down and we can't trade! The downtime is causing real financial losses. How will IBKR compensate affected users for this outage? Please address this immediately! 🤬😤😤😤😤😤

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