Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• Moin Virani (@moinvirani) reported 20 seconds ago

  @YahooFinance @IBKR you link brokerage API is not working for a good few weeks now. Please look into it.

• Olivier H. Lerch (@OlivierLerch) reported 7 minutes ago

  @IBKR Fix Currency conversion please

• Captain Obvious (@cacoethes_carpe) reported 9 minutes ago

  @IBKR Your customer service is really, really bad. @Questrade might cost a little more, but at least you get SOMETHING for your money with them.

• Barbara R (@BarbaraSusanCPA) reported 10 minutes ago

  @xenomorpher1 @IBKR Their service is absolutely lousy! Sorry we started with them

• Matias Iriarte (@Matiasfabricio) reported 10 minutes ago

  @IBKR Is the platform down right now?

• 🅰🆈🅾🅾🅻🆄🆂🅰🅽🆈🅰!!! (@ayomhiofficial) reported 11 minutes ago

  @DanWalker_UK @IBKR It was unbearable for me after numerous appeals to the support team and nothing was done, until i came across @Whitehat_legion and he fixed it completely.

• groovyeyal (@groovyeyal) reported 17 minutes ago

  @B_to_z_k @IBKR @Tony_BATtista at least once a week on the mobile app. need to log out completely, shut down the app and log back in. it sucks but a necessary evil.

• Tala2020 (@Tala20274059094) reported 18 minutes ago

  @IBKR Very dissatisfied with customer service. Please advise me privately

• Aka yoyo (@BissYoyo) reported 19 minutes ago

  just opened an @IBKR account to short sell, they had me on hold for an hour and then hang up🙃 what start bad end bad I guess

• I Sell Premium 🍒🇨🇦 (@B_to_z_k) reported 20 minutes ago

  @groovyeyal @IBKR @Tony_BATtista I've had similar problems before but today is on another level. I need to restart TWS every time before i can open or adjust any position!

• I Sell Premium 🍒🇨🇦 (@B_to_z_k) reported 20 minutes ago

  Anyone having data connection problems with @IBKR's TWS? It's driving my crazy. I submit the position and when i go to the live section of activity tab, i can't see the bid/ask! I have to restart the platform every time! @Tony_BATtista we're still waiting for you guys in Canada🇨🇦

• Giorgio (@slackercapital) reported 20 minutes ago

  @IBKR my iPhone got stolen and I can’t log into my account. Tried to call customer support for days and can’t get an answer this is unbelievable! Please contact me asap

• vittorio 😏 (@vitto_737) reported 21 minutes ago

  @IBKR your customer service is atrocious. I feel like a ping pong being cold transferred to different ppl.

• Captain Obvious (@cacoethes_carpe) reported 23 minutes ago

  @Sara60846106 @IBKR Cheap fees, but you REALLY get what you pay for. Customer service is garbage with these ones. Hopefully you can figure it out on your own.

• AlexiaSheen (@AlexiaSheen) reported 24 minutes ago

  @IBKR I can't log into my account, I've sent a message to the support if they can help me but the answer is inside the mesage box and to acces that I need to log in so I can't do anything, I'm from Spain, could you give me the phone number to contact please?

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