Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Erandio, Euskal Autonomia Erkidegoa | 1 |
| Chicago, IL | 1 |
| London, England | 1 |
| Stockton, MO | 1 |
| Fort Wayne, IN | 1 |
| Xirivella, Comunitat Valenciana | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Vilnius, Vilniaus apskritis | 1 |
| Burgos, Castilla y León | 1 |
| Neuilly-sur-Seine, Île-de-France | 1 |
| Zagreb, Grad Zagreb | 1 |
| Donostia / San Sebastián, Euskal Autonomia Erkidegoa | 1 |
| Langoat, Bretagne | 1 |
| Barcelona, Catalunya | 1 |
| Pasadena, CA | 1 |
| Seattle, WA | 1 |
| Pretoria, Gauteng | 1 |
| Eastover, SC | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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James Sun
(@LSKMSun) reported
@IBKR This the most stupid trading platform ever! Everything looks lousy - their app is lousy. No wonder only their platform is down today. Lousy IT team!
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Arete Trading 💵 Profits Charts Process
(@AreteTrading) reported
@BlogJulianKomar @IBKR @CapTrader I have different platforms. I learned this lesson years ago when I primed at SLK and it went down. The lack of communication is awful .
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afghanrebel
(@Afghanrebel) reported
@thelastviking__ @IBKR not working for me :(
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MarketsMuse
(@MarketsMuse) reported
@antoniabmassa @NYMag your story re $IBKR outage. Thousands Still Unable to access accounts NO ability to phone anyone at @IBKR to place a closing order to protect exposure. Minimum wait on phone now 2 hours. lawsuit central. and they will say “caveat emptor!” that’s what account agreement says.
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varun bhargava
(@varun2312) reported
@IBKR Why is it still not working???
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Conor Sandin
(@ConorSandin) reported
@sanglucci @IBKR YES I was thinking this all morning. They almost certainly aren't liable for any potential damage as a result of the outage but if we can make a big enough show they will lose a lot of business
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rotop
(@rotoprotop) reported
@gsk9005 @IBKR My GTC's got filled today, so you'll be fine. I hate it that I'm not able to login tho
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DSKTPTY
(@dsktpty) reported
@IBKR Not at all you liars. Can’t log in any of the platform. Web mobile TDW ! Fix it
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Kirth_Gersen
(@Kirth_Gersen_1) reported
@Josh_R_Cook @IBKR Nope. 4M and also can't login.
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umm
(@gsk9005) reported
@rotoprotop @IBKR Apparently they got filled 1h after market open, while IB was still down :| Missed out on profits
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Boris Treiger
(@BorisTreiger) reported
@IBKR It's already 3 hours that I can't login in TWS... My broker @MEXEMEurope says they do nothing, not even complain to you... unbelievable... Have you forgotten about European clients??
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ThePolarBear
(@AllllDayFaders) reported
@IBKR I still cant ******* login. Come on this is ridiculous. Costing me money
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Tansen
(@TansenSjostrom) reported
@IBKR You guys haven't addressed anything. Your social media team should be fired, lying does not help your situation. I kind of wish you guys had a more recklessly leveraged clientele. Bet this issue would have been solved before Pre-mkt. #FixIt #interactivebroke
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Peter Stegnar
(@PeterStegnar) reported
@IBKR Come on! Still not working, I do not believe there are just few residual issues left ...
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BUZZ
(@buzz339) reported
Well @IBKR is completely down again. No access.