Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 1 |
| Lille, Hauts-de-France | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Zaragoza, Aragon | 1 |
| Central, Central and Western District | 1 |
| Olongapo, Central Luzon | 1 |
| Santiago, Región Metropolitana | 1 |
| Jakarta, Daerah Khusus Ibukota Jakarta | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Danny
(@DannyDeCore) reported
@IBKR It won’t let me do it that way. Says I need to call customer service. Then when I call, no one answers. Do you have a way to get a human on the phone quickly?
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Sandra Taylor
(@Sandratylor3) reported
@StanOrzechowski @IBKR If your account got restricted I will advise you to contact @davehack21 they can help you fix your account back or you contact via whatsapp +13172966488
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jeremy
(@stockhomie111) reported
@IBKR It was thankfully resolved over the phone. But please fix your customer service in Canada. I was going to move my RRSP account to you guys but have decided to go with Questrade
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@UAE
(@UAE) reported
@IBKR Other brokers answer phone calls reply to emails even here on twitter they reply to everyone not only famous people, if you really care about your customer pocet they spent more than any intrest rates on phone bills trying to reach you!! WAKE UP
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Baljeet Sandhu
(@Baljeet_sandhu5) reported
@IBKR I can't trade using your platform right now and I have to 10x more commission on other platforms.Sorry to say but your customer service needs to be better, they don't have answer. "Start the application if it goes through you can trade" reply i got. why did I call you then?
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Danny
(@DannyDeCore) reported
@IBKR I’m having a password issue and, no matter how long I hold, I can’t get someone on the line. Please rectify the situation before I take my business elsewhere.
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Saikumar Reddy
(@ArukalaReddy) reported
My account shows potential pattern day trader warning sign! I only made 3 day trades in the past five days! How is potential pattern day trader different from pattern day trader. I’m able to sell stocks but not buy! Can you please help me understand. @IBKR @IBGroupLLC
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Florin Marian
(@FMTrade4Life) reported
@IBKR your customer suport sucks, do something about that! Since you move from UK to Hungary, many futures regarding fundamental analisys were gone. You should offer more importance to your clients!
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Dũng Nguyễn
(@nhymxu__) reported
@levelsio @IBKR I found that your source code have Telegram bot token and chat_id. It's very bad.
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stratsniper
(@stratsniper) reported
@IBKR I am unable to login to my IB account, please can someone contact me. Thanks
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jeremy
(@stockhomie111) reported
@IBKR I am locked out of my account and your customer service in Canada is not picking up the phone. Been on hold for 2 hours. PLEASE LET ME ACCESS MY OWN ACCOUNT AND PICK UP THE GOD DAMN CARD PHONE
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TheLightWithin
(@MyInvestingAcc1) reported
@WILLFURU @IBKR I hear you, they don't offer good commissions though for OTC, too bad TD Ameritrade isn't available in the UK...
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Will Hershey 🟢
(@maybebullish) reported
@DividendGrowth @IBKR Believe so, haven’t heard of any issues. Recently shut my account though so can’t check personally!
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Idly Dosa
(@palli_chutney) reported
Stay away from @IBKR. Horrendous customer service.
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N
(@snaicitilopprac) reported
@IBKR I have literally been on hold on your hotline for over an hour, trying to reset my login. Can someone please urgently help?!
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