Interactive Brokers

Interactive Brokers Outage Map

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Interactive Brokers Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ilford, England 3
London, England 2
Perth, WA 1
Petaling Jaya, SGR 1
Sydney, NSW 1
Florence, Toscana 1
Köln, NRW 1
Brisbane, QLD 1
Guayaquil, Provincia del Guayas 1
Santa Rosa, CA 1
Lincoln, England 1
Alicante, Comunitat Valenciana 1
Brescia, Lombardia 1
Shrewsbury, England 1
Cassina de' Pecchi, Lombardia 1
Toronto, ON 1
Tel Aviv, Tel Aviv District 1
Caracas, D.F. 1
Kidderminster, England 1
Zürich, ZH 1
Lleida, Catalunya 1
Bologna, Emilia-Romagna 1
Munich, Bavaria 1
Lovisa, Uusimaa 1
Warsaw, Województwo Mazowieckie 1
Muscat, Muḩāfaz̧at Masqaţ 1
Zagreb, Grad Zagreb 1
Edmonton, AB 1
San Diego, CA 1
Queens, NY 1

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Interactive Brokers Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:
  • Pecunia Prognosis (@pecuniaprog) reported

    @robjh2 @IBKR I did get a reply, but no solution. They said they have a software bug regarding the migration. I ended up opening a new account under my name and then doing an internal transfer - so far of the available cash. I should be able to do securities next week

  • Sachin Sharma (@sachinvats) reported

    My view on current deleveraging and why few stocks are suffering more - In Oct 2020, i have 4x leverage on my @IBKR account, I didn't use, but it was available - since Feb 2021, the margin available has gone down consistently on my account, as of now, I am using 4% & that's it

  • GG (@FDerchie) reported

    @IBKR Why don’t you learn proper customer service instead?

  • CDoubleUU (@TraderCDoubIeUU) reported

    @IBKR I don't understand why I can't buy directional call contracts 0D2E (few hrs left till mkt close even) w/a cash account? In TOS this is no problem.

  • AyranPapi 🇹🇷🇦🇷 (@KanakemitBenz) reported

    @IBKR I need help with my bitcoins

  • JoeNatural (@ChinaStockPro) reported

    I find Interactive Brokers @IBKR repeatedly to have the worst customer service of any broker I've ever dealt with. Such a bummer, as I love their platform. You call for platform help and they talk down to you as if you should already know the answer.

  • بلال علی (@mbilal_1210) reported

    @robjh2 @IBKR I have same problem

  • بلال علی (@mbilal_1210) reported

    @IBKR Hello sir i had sent a message in DM regarding my login problem in account. Appreciate your response.

  • بلال علی (@mbilal_1210) reported

    @IBKR Hi sir i had sent a message in DM but i am not getting any response. Appreciate your support.

  • m7md (@m7mdghnam) reported

    @robjh2 @IBKR I have same issues

  • Martín Perez (@muymartin) reported

    @IBKR portal dont work!!! Help Chat dont work!!! I cant trade!!!

  • citizen bae (@BaeCitizen) reported

    @IBKR I have been waiting 75 min yo get through to customer service. How about you invest in that department. This company is going to go bankrupt. Terrible service 💩

  • d (@dan64wiz) reported

    anybody out there trade TOPIX $topx futures? are they section 1256 contracts? on interactive brokers $ibkr they seem to account for them on the 1099-B which seems strange to me. thanks to anybody who can help. @IBKR

  • NaWaF⁦ 🇺🇸⁩ (@NawafLove) reported

    @IBKR The problem has been resolved ,Thank you🌺

  • بلال علی (@mbilal_1210) reported

    @IBKR I am facing problem to login in my account. Please guide me with below message “Your secure code card has expired.

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