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Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Williamsburg, VA 1
Noida, UP 1
Brest, Brittany 1
Melbourne, VIC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • PennyRekt
    PennyRekt (@PennyRekt) reported

    @ChrisGoda @mtrad203 @IBKR I'm getting same error

  • HalifaxDC
    DC (@HalifaxDC) reported

    @speculator20221 @chessdunk @IBKR I think I know why it might have happened to me. There was some kind of form about API Authentication that I was supposed to sign when I logged into the Client Portal a couple of days ago. I was in a hurry, so I passed over it, figured I'd do it later. Apparently, that might have been enough. The worst thing is, for some reason, they cancelled my Stop Loss on the live trade that I was in, but didn't cancel the trade itself (let that one sink in). Luckily, the trade went in my direction a bit, so I was no worse for wear. I still stayed on the phone, on hold, after that, because I was going to give them an earful ... but at the 2.5 hour mark of being on hold, I threw in the towel and hung up.

  • GnkLeo17852
    Leo GNK (@GnkLeo17852) reported

    @IBKR @JoseTorresEcon Hello, I am having trouble accessing my Interactive Brokers account. I recently deleted the authenticator from my Microsoft Authenticator app, and now I cannot log in because I no longer have access to the security code. Could you please help me recover my account and reset my

  • ALBACapMgmt
    🅰️LB🅰️ (@ALBACapMgmt) reported

    @IBKR Oi *********. What is the point of providing any pnl information if you are just going to value US etfs at nonsensical fkg values during non cash equity hours. AOR for example. ******* you people are impossible to like.

  • A_Dev9
    DeV (@A_Dev9) reported

    @IBKR And there is even no way to get this escalated to a senior ops executive. One of the most ineffective ops process and response team and never expected this from @IBKR I am on the verge of closing down the account

  • lexii_eth
    Lexi (@lexii_eth) reported

    @FarmerJoe0x @IBKR interesting take but the real question is when will they stop crashing during high volume the pros cant trade if the platform is down

  • TreizeKushrena2
    Treize (@TreizeKushrena2) reported

    @assface_burner @IBKR $hood is a joke, won’t let you trade with unsettled funds when volatility is elevated like today. Ask me how I know lol. Its slow as hell, has terrible fills. IBKR fills instantly, clearly the superior brokerage

  • VivekVtspTeja
    Vivek Vtsp Teja (@VivekVtspTeja) reported

    Thank you @Chase for blocking 3 wires. Making me sit on the call for hours and still not sending it. I am only sending it to @IBKR who I have sent it in the past. Wtf

  • WaRidgway1
    Chipaway (@WaRidgway1) reported

    @TheTechInvest @IBKR Lost over 30k on options lately, only doing sureish bets now lol; although in saying that did good last year, so can’t complain

  • noruserious
    Weeble Rothschild (@noruserious) reported

    @IBKR @IBKR why on god's green earth would you have YOUR "Technical Assistance" PHONE HELP based out of a country (Im guessing India) where an English speaking client of YOURS can't understand your Indian employee because their accent is so incredibly thick? WHY? #garbage

  • wilson_eth
    Colt45.eth (@wilson_eth) reported

    @TheTechInvest @IBKR The buyer of these is far more likely just playing the pop on the depressed option. Not bad news by any means but probably similar to the $700 tsla calls that keep coming through heavy.

  • Investm80789211
    Investment (@Investm80789211) reported

    @IBKR I’m unable to access my account three days ago or create a support ticket despite trying phone, chat, and email. I have also lost my stop-loss and incurred multiple losses as a result. Please contact me

  • AiStockAgent
    Agent Smith (@AiStockAgent) reported

    I can’t close any of my futures positions at interactive Brokers.. anyone else having this issue?? Bad timing for IBKR to be broken in this crazy market! @IBKR

  • plantbasedlc
    DarthKenobi (@plantbasedlc) reported

    @IBKR @IBKR I already contacted them - and they already contacted IBKR - the issue is IBKR won’t expose automation API service to them so they can integrate. Can you submit product request?

  • HyperbolicDisco
    Hyperbolic Discounter (@HyperbolicDisco) reported

    @SettleKurt @senzu_capital @IBKR The issue seems to have been resolved overnight.

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