Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| Erandio, Euskal Autonomia Erkidegoa | 1 |
| Chicago, IL | 1 |
| London, England | 1 |
| Stockton, MO | 1 |
| Fort Wayne, IN | 1 |
| Xirivella, Comunitat Valenciana | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Vilnius, Vilniaus apskritis | 1 |
| Burgos, Castilla y León | 1 |
| Neuilly-sur-Seine, Île-de-France | 1 |
| Zagreb, Grad Zagreb | 1 |
| Donostia / San Sebastián, Euskal Autonomia Erkidegoa | 1 |
| Langoat, Bretagne | 1 |
| Barcelona, Catalunya | 1 |
| Pasadena, CA | 1 |
| Seattle, WA | 1 |
| Pretoria, Gauteng | 1 |
| Eastover, SC | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Nuevo Laredo, TAM | 1 |
| Chamartín, Comunidad de Madrid | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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markus davidson
(@markusdavidson) reported
@IBKR trying to view "secure messages" on multiple devices and getting 500 Server error.
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Jake Steiner
(@endmyopia) reported
@IBKR Your non existent support and endless repeating KYC - really gets old.
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CTC
(@CacheThatCheque) reported
@AuditorInvestor @IBKR Was an interesting episode. Looks like you’re limited in options in fringe markets outside IB. Was interesting to hear in the episode that there were huge crashes in the Iraqi market but all the quality companies endured well and took off once things were stable. Fascinating
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.
(@startx00) reported
@IBKR Problem after activating ibkr key I cannot log in to my account, login failed, how do I cancel it? And return to the access feature via a verification code by text message
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RussianOligarch
(@RussianGoldBoy) reported
@IBKR Quick answer, NO for #IBKR, they will not let you sell your shares because of liquidity problems. Big NO.
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NaWaF 🇺🇸
(@NawafLove) reported
@IBKR possible. I’m from Saudi Arabia and I called the customer service phone number and I didn’t get an answer, and the international calls are very expensive. Thank you, Nawaf
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Ernest Chan
(@chanep) reported
@pmje73 I thought @IBKR already serving this market through their Prime Service division.
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.
(@startx00) reported
@IBKR Problem after activating ibkr key I cannot log in to my account, login failed, how do I cancel it? And return to the access feature via a verification code by text message
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RussianOligarch
(@RussianGoldBoy) reported
@IBKR @IBKR any news about $LLKKF? Why do you have liquidity problems?
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NaWaF 🇺🇸
(@NawafLove) reported
@IBKR Hello dear Interactive Broker, I have an issue with my account and it’s urgent. When i open my account i get this message “ your security code card has expired “ and i have an open positions. This is unacceptable my money is at stake please i need to solve this issue as soon
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Spurious 𓂀
(@Spurious33) reported
@IBKR and it only goes down twice a week
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sh
(@shtrading888) reported
@_mickkael_ @IBKR Same can’t login too
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Muzammil
(@IncidentFlux) reported
@IBKR For a long time SMS messages sent to UAE numbers from IBKR, never come through, even though no blocking is enabled on the network carrier level, I want to help resolve this, please share the IBKR SMS gateway numbers/contacts, so I can check with our ISP @Etisalat_Care
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Farhoud Moaddel
(@Fab20) reported
@IBKR Instead of these gimmicks, invest in a better customer experience and service. It is not good to refer to encyclopaedia of help pages, we need focused applied specific help in a timely manner.
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(((Ian Cluroe)))
(@IDCluroe) reported
@IBKR I've spoken to your customer service reps twice over the past week about withdrawing cash (after being on hold for a very long time). Both have given me incorrect information and you're holding MY money.
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