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Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 1
Mesquita, RJ 1
Calgary, AB 1
Málaga, Andalusia 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • TiltFolio
    TiltFolio (@TiltFolio) reported

    @JoachimMo1985 @IBKR I'm not sure about issues at IBKR specifically, but having worked for a few brokers, I can tell you that the tech department usually comes third or fourth in priority. These organizations are typically led by marketing, followed by corporate roles (risk management, strategy).

  • BaronVonGarray
    Baron Von Garray (@BaronVonGarray) reported

    @IBKR placing surveys within the trading application that interfere, even for 5 seconds, with my ability to conduct business, is a sure fire way to royally piss off a customer. These surveys are out of control.

  • FykePeony
    Fyke Peony (@FykePeony) reported

    @IBKR Hey IBKR, you have changed the log in system to authentification based on SMS code. There are multiple ways to log in but EVERY ONE requires SMS. To get log in help also, you need SMS. What if the SMS number in your system is wrong AS IN MY CASE? I can't change it bc 1/2

  • outrasparada
    . (@outrasparada) reported

    @IBKR how about you stop that BULLSHIT of the PDT rulling that was over 2 fkng months ago. What a shame of a broker. **** you.

  • FactPulse93508
    FactPulse (@FactPulse93508) reported

    @IBKR Literally the worst broker imaginable. They block tickers now, they price cap anything remotely volatile, even large caps so you're stuck in a bad trade or can't enter a good one. This broker is anti-success. High fees and trading interference. Run from this broker.

  • abc2cb1
    abc2cb (@abc2cb1) reported

    @algoflows @IBKR i gave up on a registration process lol awful service

  • travelynrose
    Lynda Holt (@travelynrose) reported

    @IBKR I expected better quality from you.

  • bitchutesupport
    Alex 🅱📢 (@bitchutesupport) reported

    @IBKR When are you going to fix your downtime? Any compensation for us users?

  • PhenixInvesting
    PhenixInvesting (@PhenixInvesting) reported

    @YYF171ttk @IBKR After couple hours we were able to get some orders filled then the system shutdown again for several hours This time it’s insane 30 hours in and no ETA time on fix

  • ALBACapMgmt
    🅰️LB🅰️ (@ALBACapMgmt) reported

    If a broker, @IBKR in this case, say you can only reduce risk (due to Kospi issues apparently, more likely they have run out of margin), but in actual fact they wont let you trade a product you have a position in at all, are they liable for any ensuing losses ?

  • Cruzdavidmiguel
    MeversusMe (@Cruzdavidmiguel) reported

    @IBKR Worst broker in the business!

  • johnkmason
    John Mason (@johnkmason) reported

    Sidenote, is IBKR TWS crashing for anyone else? Had to switch to IBKR Desktop (which I hate, the font is tiny and you can't change it, fix this @IBKR).

  • ramyggerges
    Ramy Gerges (@ramyggerges) reported

    @IBKR has great features but customer support is abysmal!

  • QuackSlayerHK
    Susan-Betty Love (@QuackSlayerHK) reported

    @IBKR Fix your fxxking app/platform. This is unacceptable during market hours

  • EliteGainzTrade
    EliteTrading (@EliteGainzTrade) reported

    @TT_stocks_ Right on! Looking to switch from @IBKR to @WebullGlobal How are you finding the change. IBKR is terrible these days.

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