Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Olongapo, Central Luzon 1
Santiago, Región Metropolitana 1
Jakarta, Daerah Khusus Ibukota Jakarta 1
Naples, FL 1
Erandio, Euskal Autonomia Erkidegoa 1
Chicago, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • Giannis84383054 Giannis (@Giannis84383054) reported

    @IBKR That's not a nice joke; still nothing works for me and your customer service is absolutely absent.

  • contextturtle ContextTurtle (@contextturtle) reported

    Couldn't take the short at initial key resistance due to @IBKR, but got in the long from initial key support and sat through 2+ hours of whipping action, but am now flat due to EOD sell-off.

  • Anirban__Dutt Anirban Dutta (@Anirban__Dutt) reported

    I am urging @ICICI_Direct @Icicidirectcare and @IBKR please solve my problem if possible . I also have tried to apply for a new global investment account but they showed an error message like "your session has removed. Please close this window".

  • RT52052967 Wall Street Confessions (@RT52052967) reported

    @IBKR Finally got in with 20 minutes left before close. I have called numerous times and have been totally ignored. No emails, no call backs, no service... totally unacceptable.. What a great way to lose a lot of clients.. Count me as one of them..

  • duhulow1 duhulow (@duhulow1) reported

    @_theSuLtan @IBKR @Derayah i can log in but i cant integrate to my trading platform for so i cant make order damn it today what waste

  • fuzzyedge fuzzy (@fuzzyedge) reported

    @fredngo @ohoppgirl @IBKR I am noticing problems though, some bid*ask not being displayed at all for $TSlA $FB $CRWD etc. and cannot place orders easily.

  • jansayuwka Jansaya (@jansayuwka) reported

    @IBKR my name’s Zhansaya Yedilkhan, my account didn’t login properly, please help me to reset username and password. I created an account recently and it was approved. But when I logged in it showed as I didn’t complete the application and different account #

  • IsCasinos Gambling_is_for_casinos (@IsCasinos) reported

    @IBKR I could login just as the US markets closed.

  • mbilyanov Milen Bilyanov (@mbilyanov) reported

    @sanglucci @IBKR What happened? Is there a link to an incident report or something?

  • mauriced0926 Maurice (@mauriced0926) reported

    @IBKR Your customer service is horrible.

  • kevinchenNYC Kevin Chen (@kevinchenNYC) reported

    @BacardiTrader @IBKR Interactive brokers are busy calculating “exposure fees” and other made up fees. No time to solve tech problem.

  • KuznecovRob Роб Кузнецов (@KuznecovRob) reported

    @IBKR In Germany, no matter from linux system or windows, cant login. Authentificator issues ?

  • hoosier00 Sean Cleary (@hoosier00) reported

    @ShardiB2 @IBKR Didn't get in until 3pm. Ironic for me all my trades that I wanted to make were at better entry points than in the AM. Doesn't help the pit in my stomach the entire day!

  • ReidEFraser Reid Fraser (@ReidEFraser) reported

    @sanglucci @IBKR Got super lucky I was just in a swing that I didn’t need out of. DAS sent out an alert not to trade. Also some people with other brokers were also having issues with routes apparently so not sure if it’s an IBKR issue or something on the exchange or in between.

  • Trad20201 Trad. 2020 (@Trad20201) reported

    @IBKR Still you hay . Any help 🧰 🔧🔧🔧

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