Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• Rob “Sandra” Bullock™ 👍 (@RealActorRob) reported a minute ago

  .@IBKR WTF? I had excess liquidity of over 2x the no-notice margin call you executed yesterday. Today, I have almost 3x the liquidity of the sale you made with no notice! Wasn't even CLOSE to not having excess at ANY point yesterday! @TradinWithMikey

• Adlin Ling (@AdlinLing) reported 2 minutes ago

  @Bthestory87 @IBKR is terrible for shorting hard to borrow stocks. That has been my experience with them.

• Barbara R (@BarbaraSusanCPA) reported 7 minutes ago

  @IBKR Your service is lacking. I would NOT recommend.

• Tony Adams (@TonyPolony22) reported 10 minutes ago

  @IBKR hi. My IB 2FA cannot initialise. Who can I contact for help?

• Tejinder Sandhu (@tsandhu22) reported 11 minutes ago

  @IBKR Can you please let me know if my request to withdraw funds will be approved today? I need the funds immediately. I have been trying to reach customer service but there is no option to talk to some live about this. Frustrating

• SarPas (@SarPasTrade) reported 14 minutes ago

  @IBKR I've been waiting for a week for an approval on a trading request. Only answer I received is "you have to wait". What else do I have to do to receive this approval? Please DM to find a solution. Thank you in advance.

• Alex (@StonkTonk) reported 15 minutes ago

  Is there any good alternative to @IBKR for europeans? I'm honestly done with their customer service, messages take more than 1 week to be replied and it takes more than 30 min in queue to be able to chat with someone.

• ٰخالد (@k0h0a0l0d0) reported 17 minutes ago

  @IBKR Customer service does not answer me, my account has been locked and I cannot return the password, and the email is not answered.

• Pablo Villalba (@micho) reported 20 minutes ago

  @AthanaDiplas @IBKR By far my worst support experience too @IBKR. Several times. They could do with a complete replacement of their support org

• Barbara R (@BarbaraSusanCPA) reported 21 minutes ago

  @WillLinley @CraigDu62835353 @IBKR Who cares about that. The service in its entirety is lousy.

• Tejinder Sandhu (@tsandhu22) reported 21 minutes ago

  @IBKR So there is no way to speak with a live customer service person at IBKR?

• Santi Marte (@santi_marte) reported 22 minutes ago

  @DoorHodler @IBKR Did you manage to get past this issue?

• Budugu (@mystockbookmark) reported 22 minutes ago

  @IBKR Am not able to login to my account.

• Santi Marte (@santi_marte) reported 25 minutes ago

  @RealightTrader @IBKR Did you manage to get past this issue? @IBKR is impossible to contact.

• bagholdin' Mcbag (@BMcbag) reported 30 minutes ago

  @IBKR What is going on with IBKR "Pro" and $MARA options? Do you guys realize there is a huge problem with your platform in terms of seeing and trading those options and how long do you expect traders to wait?

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