Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Erandio, Euskal Autonomia Erkidegoa 1
Chicago, IL 1
London, England 1
Stockton, MO 1
Fort Wayne, IN 1
Xirivella, Comunitat Valenciana 1
Sant Cugat del Vallès, Catalunya 1
Vilnius, Vilniaus apskritis 1
Burgos, Castilla y León 1
Neuilly-sur-Seine, Île-de-France 1
Zagreb, Grad Zagreb 1
Donostia / San Sebastián, Euskal Autonomia Erkidegoa 1
Langoat, Bretagne 1
Barcelona, Catalunya 1
Pasadena, CA 1
Seattle, WA 1
Pretoria, Gauteng 1
Eastover, SC 1
Bogotá, Distrito Capital de Bogotá 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • LSKMSun James Sun (@LSKMSun) reported

    @IBKR This the most stupid trading platform ever! Everything looks lousy - their app is lousy. No wonder only their platform is down today. Lousy IT team!

  • AreteTrading Arete Trading 💵 Profits Charts Process (@AreteTrading) reported

    @BlogJulianKomar @IBKR @CapTrader I have different platforms. I learned this lesson years ago when I primed at SLK and it went down. The lack of communication is awful .

  • Afghanrebel afghanrebel (@Afghanrebel) reported

    @thelastviking__ @IBKR not working for me :(

  • MarketsMuse MarketsMuse (@MarketsMuse) reported

    @antoniabmassa @NYMag your story re $IBKR outage. Thousands Still Unable to access accounts NO ability to phone anyone at @IBKR to place a closing order to protect exposure. Minimum wait on phone now 2 hours. lawsuit central. and they will say “caveat emptor!” that’s what account agreement says.

  • varun2312 varun bhargava (@varun2312) reported

    @IBKR Why is it still not working???

  • ConorSandin Conor Sandin (@ConorSandin) reported

    @sanglucci @IBKR YES I was thinking this all morning. They almost certainly aren't liable for any potential damage as a result of the outage but if we can make a big enough show they will lose a lot of business

  • rotoprotop rotop (@rotoprotop) reported

    @gsk9005 @IBKR My GTC's got filled today, so you'll be fine. I hate it that I'm not able to login tho

  • dsktpty DSKTPTY (@dsktpty) reported

    @IBKR Not at all you liars. Can’t log in any of the platform. Web mobile TDW ! Fix it

  • Kirth_Gersen_1 Kirth_Gersen (@Kirth_Gersen_1) reported

    @Josh_R_Cook @IBKR Nope. 4M and also can't login.

  • gsk9005 umm (@gsk9005) reported

    @rotoprotop @IBKR Apparently they got filled 1h after market open, while IB was still down :| Missed out on profits

  • BorisTreiger Boris Treiger (@BorisTreiger) reported

    @IBKR It's already 3 hours that I can't login in TWS... My broker @MEXEMEurope says they do nothing, not even complain to you... unbelievable... Have you forgotten about European clients??

  • AllllDayFaders ThePolarBear (@AllllDayFaders) reported

    @IBKR I still cant ******* login. Come on this is ridiculous. Costing me money

  • TansenSjostrom Tansen (@TansenSjostrom) reported

    @IBKR You guys haven't addressed anything. Your social media team should be fired, lying does not help your situation. I kind of wish you guys had a more recklessly leveraged clientele. Bet this issue would have been solved before Pre-mkt. #FixIt #interactivebroke

  • PeterStegnar Peter Stegnar (@PeterStegnar) reported

    @IBKR Come on! Still not working, I do not believe there are just few residual issues left ...

  • buzz339 BUZZ (@buzz339) reported

    Well @IBKR is completely down again. No access.

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