Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Olongapo, Central Luzon | 1 |
| Santiago, Región Metropolitana | 1 |
| Jakarta, Daerah Khusus Ibukota Jakarta | 1 |
| Naples, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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Miss Simple
(@MissSimpleNow) reported
@IBKR Almost an hour later Since you have “fixed” it and still can’t login....
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Abe Jackson
(@appplejack003) reported
@IBKR Your SMS system sometimes gets stuck on "normal days" and the only way to make it work is to get "Voice" to get the code. Then only then, SMS service resumes working. WTF? It's been a year since this started happening and you IBKR mofos don't even care to fix this.
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Van Jordan
(@trader_jsh) reported
@IBKR My desktop and mobile platform both can't connect to server... been like that since early morning... this is shameful
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sly_wolff
(@sly_wolff) reported
@IBKR Still not working.... 12:29 EST....
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Karl Regan
(@Karl_Regan) reported
@IBKR 3 hours after market open and STILL NOTHING?!?! WTF
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Johnny31X
(@johnny310X) reported
@RA1992 @IBKR try the stable version instead of 'latest' on the login page ....worked for me
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Krosch11
(@Ag11Kro) reported
@oldarmy1 @FJ439 @IBKR I’m thinking of selling covered calls there on 50% , and buying them back down at 3.08. Daily looks like it really wants to form that inverse H&S before running back up. Do y’all see that or am I being wishful?
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flatirony
(@stonksgodowntoo) reported
@CyrusManz @IBKR Exactly my thought. I build resilient storage systems at scale for an internet company. There is no vendor, it’s all done in house with open source. And when we have a problem, we know how to fix it. It’s 2020, learn Ceph and ZFS.
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BBQBK
(@rkaniuk1) reported
@IBKR How long will this take? How long does a customer need to stay on hold? One, two, three HOURS!!!!!!!!!!
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SamanaTrader
(@SamanaTrader) reported
@IBKR this is a total shitshow..........broker down for half a day?! WTF? how can we trust you to trade with......
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Elliot Mersie
(@ElliotMersie) reported
@IBKR Server still down.
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Little Prince
(@_133244) reported
@IBKR The issue occurred two hours before the trading hour. How long it takes to resolve your so called residual issue?
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cryptocrap
(@mattholden45) reported
@IBKR still not working - i expect this in crypto not in stocks @IBKR #shitshow
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Miss Simple
(@MissSimpleNow) reported
@vikramaityad @vsankholkar1 @IBKR Really? Down For over 5 hours is normal?
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Forrest Bondurant
(@Deister2694) reported
Brokerage accounts should have loss guarantees in place if you're not able to service your clients @IBKR #interactivebrokers @CNBCnow @markets
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