Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cape Town, Western Cape | 1 |
| Banda Aceh, Aceh | 1 |
| East Orange, NJ | 1 |
| Williamsburg, VA | 1 |
| Noida, UP | 1 |
| Brest, Brittany | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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StockSpeaking (@StockSpeaking) reported@nimesh3t @IBKR I have the same issue
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Name Can't Be Blank (@BearBullDebate) reported@OddDiligence yes you should have had a bulletin alerting you to that. And yes the clowns at @ibkr said they'd fix it, didn't, and then said resolved.
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xp Ehsaan (@XP_Ehsaan) reported@joemccann @IBKR Does it support 1 min candles ?
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Ricky Chen (@ChenRshen3p) reported@IBKR IB Desktop is down, nothing is loading at the moment, any info on that?
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Vikas kumar (@Vikasro50357845) reportedDear Interactive Brokers, I’m an Indian investor facing issues with funding my account. Support is not responding properly. Please help urgently. @IBKR
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C pyles (@Cpyles42) reported@IBKR Is there a problem with your trading platform? Just lost ability to trade futures! No one answering phone or chat.
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Carl Malartre (@Malartre) reportedEveryday I resent @IBKR's desktop app team using Java for the UI. It's great for them and terrible for all users. From the login to maximizing the app to the slowest column reorder in the world, it all sucks.
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AngryPhysicist, PhD. (@Drcamole) reported@IBKR To issue a web ticket, I need to sign in, but my issue to start with is related to my inability to sign in. Possible to PM me and provide me some contact information in the form of an email or phone number to call that provides me a human to speak to who can verify me.
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Reuben Walker (@bwalkers212) reported@IBKR Locked out of account. Software & telephone of no help. Artificial Intelligence consulted. Nothing works.
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SOBR (@SOBRBC) reported@IBKR Fix the linux installer for your desktop software @IBKR
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Billhelm (@Whoandwhere47) reported@IBKR Is this the same IBKR whose clients constantly complain about them on Reddit lol?
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SOBR (@SOBRBC) reported@IBKR Your desktop software's Linux installer is broken.
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FISIONANDOME ⚛️ (@fisionandome) reported@DebraG_Robins @IBKR Yes. The problem is they dump Silver all night long
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Mathėus Lonning_ (@eosjsjdiiej) reported@IBKR You found this out, I'm not in trouble
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Mr. Dustan (@mr_dustan) reported@IBKR The url on your profile is broken!