Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

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Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

• Chiao Lee (@Chiapasox) reported 5 minutes ago

  @IBKR Hello, I am unable to switch from pro to lite even though I must be eligible - can you help me?

• mtrade (@mhamadstocks21) reported 7 minutes ago

  @IBKR Worst platform ever

• Mārtiņš Lūsis (@MartinsLusis) reported 14 minutes ago

  @IBKR Or they can wait for more than a week without getting an answer back from support after they have paid hundreds if not thousands in brokerage fees.

• Pat Phelan (@YetAnotherSQL) reported 15 minutes ago

  @IBKR @mmaunder Using SMS messages for 2FA are less secure than not using 2FA at all. The SecureCard+ is not independently vetted for security risks, costs $20, and is another nuisance to carry. Get advice from a security expert, such as @troyhunt . Then fix the password paste and 2FA.

• Dr. Chris Dark (@Darky999) reported 16 minutes ago

  @IBKR have been trying to call for several days to phone support (and have two tickets in system for 3 weeks with no reply) and literally hold for hours at a time and do not get through... This is totally unacceptable, please can someone DM me and reach out to me

• Marvin Lyonheir (@marvinlyonheir) reported 19 minutes ago

  @LaDefenseRe @IBKR Worse company hands down for trading i think there going bust.....

• SeixyBeast (@seixybeast) reported 22 minutes ago

  @IBKR the competitive advantage is that when the customer is trying to solve an issue you just ignore it its a feture this 20 days to resolve the same issue !

• SeixyBeast (@seixybeast) reported 25 minutes ago

  @IBKR its priceless because it doesn't exist Day 30 - Still trying to resolve the same issue!

• Mārtiņš Lūsis (@MartinsLusis) reported 26 minutes ago

  @hundredMs @IBKR No. And it's going on even after I posted them the ticket number here. Simply amazing. It's not like they are free or anything. In fact, I've paid a lot in the fees already but still get no interest from the support team.

• DJ (@djbhoyar) reported 31 minutes ago

  @floyernick @IBKR Exact same issue with me. After migration to IB Ireland, this site gone to the worst

• Wutangprophet (@Wutangprophet1) reported 34 minutes ago

  @IBKR Can somebody in the “customer support” PLEASE answer either the phone or the chat?! I have been trying to contact a IBKR rep for more than two weeks.. this is absurd!

• bathurstthinkt1 (@BathurstThinkt1) reported 35 minutes ago

  @IBKR what is happening with your customer service? Impossible to get through over chat or phone

• Amanda C (@AmandaCStocks) reported 35 minutes ago

  @IBKR fix your damn bid/ask glitch on the mobile app

• KD (@dizy666) reported 36 minutes ago

  @IBKR waiting over two hours on the phone and got cut off. Sort your customer service out.

• mtrade (@mhamadstocks21) reported 36 minutes ago

  @IBKR Worst experience with you ********

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