Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 1
Lille, Hauts-de-France 1
Sant Cugat del Vallès, Catalunya 1
Zaragoza, Aragon 1
Central, Central and Western District 1
Olongapo, Central Luzon 1
Santiago, Región Metropolitana 1
Jakarta, Daerah Khusus Ibukota Jakarta 1
Naples, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • w_w_mazzy_do Mazbluff (@w_w_mazzy_do) reported

    @stonking2021 @IBKR @IBKR Please make sure your support team tells ATT users to check messages app on ALL their devices. I was basically being told “we don’t know when this will be fixed” when it’s a SIMPLE issue - devs should have been able to let support know what to do

  • w_w_mazzy_do Mazbluff (@w_w_mazzy_do) reported

    @IBKR I haven’t been able to log into my account for hours. Mobile authentication is down. No trading for me today - wtf.

  • ValarieMorrow19 Valarie Morrow (@ValarieMorrow19) reported

    @IBKR I have been seeing this post everywhere and a lot of people keep saying reach out to her and I eventually did and it turned out to be legit, I Invested $5,000 and get back $10,000 in 1week. Through the help of @Investor_Teri.

  • AlpineCrypto A L P I N E (@AlpineCrypto) reported

    compared to many other brokerage platforms "in the hood", @IBKR is very customer friendly and offers the lowest margin rates among most brokers. Buying an ETF is also easier for many folks than using a crypto exchange, let's not even talk about a Ledger.

  • MartinBras Martin (@MartinBras) reported

    @IBKR Maybe your loan rates are good, but the problems which i have with future trading in TWS are not so exciting. The relation between charts and orderpanel seems to be like "frozen". This happens only with futures, not with stocks. What is the reason and how can i change it??

  • Terios1996 Shayne Robertson (@Terios1996) reported

    @IBKR Damn twitter allowing scam ads now

  • thetraderess Samira (@thetraderess) reported

    @IBKR your app keeps crashing on the new #MontereyOS @apple update, a trading app cannot be crashing randomly!!!! Seems to be an issue many people are facing after the OS update. @apple tried to help but no solution yet. #someonehelp

  • robjh2 ronald (@robjh2) reported

    @IBKR following up again. The customer service is shocking

  • averygrrl avery💝s ʦpɞʚkʏ data📝charts📈& finance💹✊🌹👻 (@averygrrl) reported

    @IBKR Warning: @IBKR's login functionality has been failing for 5 hours and their hold times are excessive, nobody can login and trade.

  • retiredtennis Retired Tennis Bum (@retiredtennis) reported

    @IBKR I started a trial. Platform seems very complicated. My goal was to get quote of foreign stocks on their exchanges (not ADRs). Not worth the trouble!

  • minchev_martin Martin Minchev (@minchev_martin) reported

    @DrJDKean @IBKR I want to know the same thing. Did you resolve the issue somehow?

  • KingDaveyTO David King (@KingDaveyTO) reported

    @IBKR ASX warrant expiry dates changed from Jun 2022 to Oct 29, 2022. The only problem is that you did not update the warrant details, and you also let us know Nov 4 which is 5 days after the expiry. How do we launch a formal complaint?

  • felix2603 Felix Tj (@felix2603) reported

    @IBKR Server down?!?!

  • averygrrl avery💝s ʦpɞʚkʏ data📝charts📈& finance💹✊🌹👻 (@averygrrl) reported

    FIX YOUR DAMN LOGIN @IBKR ANSWER YOUR PHONE DO SOMETHING Nobody can log in using your SMS/Voice authentication. Nobody can enter any trades. I can't even get through to a trade desk; I should get my orders placed for free. On hold since 4:30am. **DO NOT USE IBKR TO TRADE**

  • nakamichidenon fkuthtsmynme (@nakamichidenon) reported

    @IBKR I am a customer and i am very dissapointed in your platform. Why cant i set a trigger above what you think the value is.. Im trying to make money not lose money. If i buy a stock at 1 dollar and put a sell at 3 and you dont think its worth more than 1.50 whats the point?

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