Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Erandio, Euskal Autonomia Erkidegoa 1
Chicago, IL 1
London, England 1
Stockton, MO 1
Fort Wayne, IN 1
Xirivella, Comunitat Valenciana 1
Sant Cugat del Vallès, Catalunya 1
Vilnius, Vilniaus apskritis 1
Burgos, Castilla y León 1
Neuilly-sur-Seine, Île-de-France 1
Zagreb, Grad Zagreb 1
Donostia / San Sebastián, Euskal Autonomia Erkidegoa 1
Langoat, Bretagne 1
Barcelona, Catalunya 1
Pasadena, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • odd_opinions5 Failed Lyndon LaRouchite (@odd_opinions5) reported

    @IBKR no don't do this it is bad for your financial health unless you are, no ****, as good at investing as LeBron is at BB, you should only invest in low fee broad index funds eg a low fee SnP500 fund don't do this day trading **** you will loose money

  • realKasif Kasif (@realKasif) reported

    @IBKR I opened a Pro account two weeks ago in order to trade with @Capitalise_ai. Shockingly, an error on your website has persistently denied access to it and other advertised third-party services, and your tech support has been no help at all. Extremely frustating! 😡

  • alex_3144 alex (@alex_3144) reported

    @IBKR Client Portal doesn't work. Email support gives error "An unknown error occurred, please try again later." any way to have help?

  • vanalich Vanalich (@vanalich) reported

    @IBKR is seriously the worst ever. Absolute nightmare.

  • voltinvest_co VoltInvest (@voltinvest_co) reported

    @IBKR I am looking for a report which shows all transactions (deposits, withdrawals, interest payments, stock purchases, etc.) in one table. Similar to the “History” tab at Charles Schwab. Not consolidated not categorized just straight a simple list of transactions. Can you help?

  • CymroTrader Cymro Trader (@CymroTrader) reported

    What is going on with the OTC tickers @IBKR? Close only on $IGEX, $NSPT, $CBYI, amongst others. Seems like a recent crackdown, never this bad before.

  • UinkyKat Kat Uinky (@UinkyKat) reported

    @PAresH740 @IBKR Lol I tried to open one, never finalised it because lost access. I was unable to regain access because unable to reach their customer care (you only deal with bots with them) and now they harass me claiming my account was verified. Sending me request to fund my account

  • firebutworking bough (@firebutworking) reported

    @IBKR Hi there, please fix your mobile app bug. Sometimes I don't get real time bid/ask quotes. I subscribed for the live market data. I believe your new mobile app has a bug.

  • HorseSh0es Searcher (@HorseSh0es) reported

    @IBKR I want to transfer my Brokeragr account to you guys but can't seem to find CIBC Investors Edge on the brokerage list. Please help ( live chat isn't working) ATON transfer

  • HoneyFriedCakes eli (@HoneyFriedCakes) reported

    @IBKR is the app down? I can’t login to my account.

  • cesar_rubini Cesar Rubini (@cesar_rubini) reported

    @IBKR Hi good day. I created an account at IB and it was approved. When I wanted to transfer funds I could not enter more. I get a caption that says: "Your application has been deleted". Please help me, nobody answers my emails. Account U6043222

  • BurnShort Burn Short Sellers (@BurnShort) reported

    @IBKR Bullshit. it has been a week,and my account has not approved yet. the worst broker ever yet . DO NOT WASTE YOUR TIME WITH THESE PEOPLE

  • BurnShort Burn Short Sellers (@BurnShort) reported

    @IBKR Bullshit. it has been a week,and my account has not approved yet. the worst broker ever yet . DO NOT WASTE YOUR TIME WITH THESE PEOPLE

  • cesar_rubini Cesar Rubini (@cesar_rubini) reported

    @IBKR Hi good day. I created an account at IB and it was approved. When I wanted to transfer funds I could not enter more. I get a caption that says: "Your application has been deleted". Please help me, nobody answers my emails. Account U6043222

  • UinkyKat Kat Uinky (@UinkyKat) reported

    @PAresH740 @IBKR Sending me change of terms and condition. I send them an email on 5th of Feb to close the account and they received it but never replied. Up to today they are still sending me emails as if I was a customer of theirs. Absolutely ridiculous

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