Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Central, Central and Western District 1
Olongapo, Central Luzon 1
Santiago, Región Metropolitana 1
Jakarta, Daerah Khusus Ibukota Jakarta 1
Naples, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidPAGC David (@DavidPAGC) reported

    @IBKR I worked for more than 20 years in front office IT and one observation I made was that you always had this clown show of idiot rude traders who take out their frustrations and failures on others. Sometimes the problem is in infrastructure that has nothing to do with IB.

  • WeedStocksFTW WeedStocks FTW (@WeedStocksFTW) reported

    @IBKR What's going on with the login through the app? Can't login through the app, but login through website is possible...

  • BahluiHedge BahluiHedge (@BahluiHedge) reported

    @IBKR The mobile app has been down 24h+, when are you going to fix it? Can we have an official statement on the state of your platform/cause of outages? what availability are you achieving, are you above 95% at least?

  • WeedStocksFTW WeedStocks FTW (@WeedStocksFTW) reported

    @CymroTrader @IBKR So, no answer from #IBKR, but the problem is still there?

  • DavidPAGC David (@DavidPAGC) reported

    @IBKR I worked for more than 20 years in front office IT and one observations I made was that you always had this clown show of idiot rude traders who take out their frustrations and failures on others. Sometimes the problem is in infrastructure that has nothing to do with IB.

  • MarketSpectato1 The Market Spectator (@MarketSpectato1) reported

    @IBKR can you fix for ******* app?

  • FDerchie FG (@FDerchie) reported

    @Spoy @IBKR @barronsonline I spoke with a customer representative and he told me that they are migrating an average of only 1.000 account per day when they have more than 600k accounts. I don’t know if they are either a joke or a fraud

  • xenomorpher1 Sari Not Sari GigaCharlatan Dr. Musk for Prison (@xenomorpher1) reported

    @IBKR is down again. Ugh. Come on people. Once a year maybe. Maybe.

  • JohannOldenbarn St Johnspoint (@JohannOldenbarn) reported

    @IBKR @barronsonline Mobile app offline now for 24h. „Problems with login“......

  • Densnij x 🇵🇸 (@Densnij) reported

    @IBKR Ur mobile app not working

  • StevenMandrapa Steven Mandrapa (@StevenMandrapa) reported from San Diego, California

    Finally was able to re-login to @IBKR to check my position but holy **** that was really crappy.

  • SaadAlharbei Saad (@SaadAlharbei) reported

    @IBKR Hello. I am facing a problem while I am new in trading. My account has been approved, but I cannot log in to it through the application. I open a trial portfolio, but through the site it opens with the knowledge that it has been entered on the direct and not the demo

  • WormanAlec Alec Worman (@WormanAlec) reported

    @IBKR Been unable to connect to the mobile app for around 12 hours now. Connection problems seem like a common theme with interactive brokers.

  • 3erfanSami Mohamed Sami (@3erfanSami) reported

    @IBKR Hig rate of trading , bad service !!!

  • FrugalEbenezer Unidimensional Neanderthal (@FrugalEbenezer) reported

    @puppyeh1 @IBKR Damn it, I live in Sweden and can trade the stock with my local broker but iron ore is sooo far outside of my circle of competence. Don’t have the bullshit filter to assess whether this is real value or value trap

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