Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:


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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Madrid, Comunidad de Madrid 2
Bengaluru, KA 1
Rio de Janeiro, RJ 1
Cambridge, England 1
Thionville, ACAL 1
Amsterdam, nh 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • acfltdxpr Aaron Levenson (@acfltdxpr) reported

    @IBKR Still can’t login.....

  • Jstebby JRod (@Jstebby) reported

    @IBKR this is flat out not true, MOST users cannot login, why piss people off with false updates, I read not a single report of ANYONE logging in.

  • Michael04009001 Michael Chu (@Michael04009001) reported

    @IBKR My server is still down and I can not login to place order.

  • grima010101 grima010101 (@grima010101) reported

    @IBKR Option trading is not working. Looking forward to hear from you in terms of compensation. Cheap Charlies.

  • frontrun frontrun (@frontrun) reported

    @IBKR Are you able to login?

  • pecosforever pecosñ (@pecosforever) reported

    @IBKR That´s not true!! I can´t login. second time in a week. Who will pay the damage in my account???

  • siriusaetherien sirius aetherien 🌹🐉🌊 (@siriusaetherien) reported

    @ShardiB2 @IBKR I think I found your problem ... it says right here that you’re using @IBKR as your broker.

  • AlexYosifov Alexander Yosifov (@AlexYosifov) reported

    @IBKR Is this a joke?! Down at the opening on a Monday?? How exactly are you planning on compensating for all the losses?

  • IsCasinos Gambling_is_for_casinos (@IsCasinos) reported

    @IBKR Europe still down.

  • GIsaqunt Guugle Isaqunt (@GIsaqunt) reported

    @IBKR TWS still down - don't consider that "mostly recovered"

  • JavVidu Jav Manuel (@JavVidu) reported

    @IBKR Negative. Nothing has changed except the login screen loads now. No code is received. This is simply unacceptable. 4 Brokerage accounts, and only this 'advanced platform' is screwing me today.

  • natashagk natasha king (@natashagk) reported

    @IBKR Not working still seems like no one can login in. Send a better update message so we understand what is and isn't working ... ie tws, mobile logins not working and no mobile or sms codes being sent

  • unassigned Unassigned (@unassigned) reported

    @IBKR Trying to login for 8 hours, and I'm still not getting a single ******* SMS CODE OFF YOU!!!

  • AGEMO_1 Eikichi Onizuka (@AGEMO_1) reported

    @IBKR Took them over 2 hrs to admit something was wrong.. amazing customer service

  • marketshortt Skalpz (@marketshortt) reported

    @IBKR I still can't login to my account!!!

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