Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
London, England 1
Stockton, MO 1
Fort Wayne, IN 1
Xirivella, Comunitat Valenciana 1
Sant Cugat del Vallès, Catalunya 1
Vilnius, Vilniaus apskritis 1
Burgos, Castilla y León 1
Neuilly-sur-Seine, Île-de-France 1
Zagreb, Grad Zagreb 1
Donostia / San Sebastián, Euskal Autonomia Erkidegoa 1
Langoat, Bretagne 1
Barcelona, Catalunya 1
Pasadena, CA 1
Seattle, WA 1
Pretoria, Gauteng 1
Eastover, SC 1
Bogotá, Distrito Capital de Bogotá 1
Nuevo Laredo, TAM 1
Chamartín, Comunidad de Madrid 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • minchev_martin Martin Minchev (@minchev_martin) reported

    @DrJDKean @IBKR I want to know the same thing. Did you resolve the issue somehow?

  • 60seconds16 60seconds (@60seconds16) reported

    @IBKR Hey @IBKR Are you having issues with Trader Workstation????? I cannot get any of the charts to display - specifically cannot display 5-sec bars. It says "Invalid time length". Been on hold forever so hanging up and expecting a response on this! Thanks.

  • MarekZee Marek Zee (@MarekZee) reported

    @jsizzle_0 @LivinRentFree_ @IBKR It's not bad if you just buy and hold. I sometimes do many trades in a single day and their UI is very clumsy comparing to TD. I actually may hold the Fidelity account and make it into a long-term hold account... Or convert it into an IRA account.

  • NachoPardo15 Nacho Pardo (@NachoPardo15) reported

    @MartinBras @IBKR Yes they are. Even though platform TWS doesn’t work with macOS Monterey and the haven’t been able to repair it in one week. The service is pretty bad. Low fees, bad service. They are just a cheap broker.

  • thetraderess Samira (@thetraderess) reported

    @IBKR your app keeps crashing on the new #MontereyOS @apple update, a trading app cannot be crashing randomly!!!! Seems to be an issue many people are facing after the OS update. @apple tried to help but no solution yet. #someonehelp

  • retiredtennis Retired Tennis Bum (@retiredtennis) reported

    @IBKR I started a trial. Platform seems very complicated. My goal was to get quote of foreign stocks on their exchanges (not ADRs). Not worth the trouble!

  • AlmostDunWaitin FS Investing (@AlmostDunWaitin) reported

    @IBKR How on earth did you get rated best online broker..... Worst experience ever this past 24 hrs with your company.

  • searthur2200 Stephen arthur (@searthur2200) reported

    @IBKR I will be closing my account with your company. I will not support any place that promotes and participate in ESG . When you decide to stop promoting esg I will decide to maybe reopen an account with you guys

  • Xprsn_Warrntd Invest in You (@Xprsn_Warrntd) reported

    @SiteDoAluno @IBKR @BrooookeBurton This is not locked account issue they have , your whole IT department acknowledged that they cannot do anything because they do not how to fix it and I have to wait for overnight to refresh due to the fault of IBKR IT department not of customer which they accepted over the call.

  • rahuldeodhar Rahul Deodhar (@rahuldeodhar) reported

    Still not working @IBKR on Mac Monterrey!

  • ney123456789 Ney Torres H (@ney123456789) reported

    I haven't been able to access one of my accounts since March in @IBKR due to a bug they have. I'd call 20 times... always the same procedure, nothing changes. What can I do people? Sue? complain to some governmental entity? Any help would be really appreciated it

  • ney123456789 Ney Torres H (@ney123456789) reported

    @EvanBleker @IBKR I can access the trading platform on the desktop. however I can access the account online. Asks me for a LEI number and will give me an error if I try to get it or if I don't... Id called 20 times... they are always saying "ahh we see the problem, let me push it up"

  • bierh0ff Chrismar246 (@bierh0ff) reported

    @IBKR Do you plan to offer this service for international investors?

  • araujonrenan Renan Araújo (@araujonrenan) reported

    Is @IBKR's customer service always terrible or is it just with me? I'm trying to report an issue and, besides it being impossible to talk to a human, it always reports an "error" when I try to submit an inquiry. Awful experience.

  • AdamJac37754276 Adam Jackson (@AdamJac37754276) reported

    @IBKR What is wrong with your platform??? So many pink stocks and your restricting trading on them??!! $GRSO $DGTW Fix this please.

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