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Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Málaga, Andalusia 1
Saint-Ouen, Île-de-France 1
Le Grand-Quevilly, Normandy 1
Sydney, NSW 1
Jewar, UP 1
Noida, UP 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • KhushbooR1
    KhushbooR (@KhushbooR1) reported

    Inadvertently transferred funds to @IBKR @thomaspeterffy in the US without even having an account, and now your website/customer care is so confusing, I can't even get an option to request refund/reversal. How do I contact you?

  • yunyuntian
    miracle-dan (@yunyuntian) reported

    @IBKR IBKR, I am a refugee and I want to support you, but you use address verification to shut me out.

  • alpha_imag8252
    DadBod (@alpha_imag8252) reported

    @IBKR No solution for my problem so far. The Windows app doesn't go through the opening process in any of my computers in 2 different adresses. My friends told me they have the same problem. What is happening???

  • fixurcough
    KY (@fixurcough) reported

    @jzrdan @IBKR Funny cuz I haven’t heard **** about ****

  • abdullah_717
    abxx (@abdullah_717) reported

    @IBKR why it’s impossible to get help from IBkr It tries to keep taking me to The FAQ questions Brother if I really wanted that I would used some AI to know

  • thecracker_23
    BorrisBOMBA (@thecracker_23) reported

    @IBKR Hi @IBKR why is it so difficult to reach out to your customer support?

  • AaronJFentress
    Aaron J. Fentress (@AaronJFentress) reported

    @IBKR Boston might come out okay down the road but in no way did they win this trade.

  • jminvesting
    John Martin (@jminvesting) reported

    I really want to use @IBKR and twice now I've tried to fund and set up an account. Their insistence on you having your phone nearby to check their mobile app for some code every 10 minutes has caused me to give up each time. Awful experience and poor security design.

  • surveyforyou
    Bastiat Knew (@surveyforyou) reported

    Hey @IBKR how can you be so good at executions and soooooo bad at pretty much everything else?

  • ramyggerges
    Ramy Gerges (@ramyggerges) reported

    @IBKR has great features but customer support is abysmal!

  • Katy49889108
    Katy (@Katy49889108) reported

    @jzrdan @IBKR You obvhourly signed up for new issue IPO alerts, receiving email notifications is standard....

  • ElhuronD33244
    ELhuron DasWiesel (@ElhuronD33244) reported

    Hey @IBKR ! Why is it that your stock newsfeed in the individual tickers is so bad? It shows completely irrelevant information 95% of the time. And if it's relevant judging from the headline it doesnt work half the time when you click on it. This is really annoying.

  • EliteGainzTrade
    EliteTrading (@EliteGainzTrade) reported

    @IBKR Terrible broker with so many new restrictions and glitches.

  • Meeptimelive
    𝗠𝗲𝗲𝗽™ (@Meeptimelive) reported

    @TheFrumInvestor @IBKR Llc with liquidity problems nothing to be ashamed of. What factor rate are you looking for?

  • GeodesRock49
    Geodes R Rocks (@GeodesRock49) reported

    @D3GSolutions @IBKR It takes me less than 1-minute to login to E*TRADE no matter the platform.

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