Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nelson, England | 1 |
| Hyderabad, TG | 1 |
| Mesquita, RJ | 1 |
| Calgary, AB | 1 |
| Málaga, Andalusia | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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HappyHKL (@HappyHkL1) reported@IBKR The system is completely down and we can't trade! The downtime is causing real financial losses. How will IBKR compensate affected users for this outage? Please address this immediately! 🤬😤😤😤😤😤
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FuHua (@F0HuazzZ) reported@IBKR no problem
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Martin BC (@MARTINPARK111) reported@IBKR Exactly. A clever model inside a broken process is still a broken process.
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Jiri Vatka (@NSonic101) reported@IBKR where s your human support or at least support e-mail address in the app or web????????!!
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William W. Nicholas (@Alohayall_) reported@IBKR @JoseTorresEcon Change your God damn pdt rules. What makes you so slow in such a simple action!!! ？？？ A bunch of stupid IT do you really need so long?
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Carlos Dos Santos (@_charles289) reportedHas anyone else had issues with Trading Permissions for US penny stocks on @IBKR? Their customer support isn't the best either... way too slow.
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Al Sher (@b1ackops) reported@IBKR your desktop app doesn’t work! Fix it FFS!
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Jesus (@CCrypto1001) reported@SquawkStreet @IBKR It's impossible to contact IBXR support: 1(877)442-2757, it doesn't work. I can only hope that the issue they fabricated to keep my $3464.85 cash will be returned to me someday. U25159972
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Catherine898 (@funfoodlover) reported@IBKR I don't have money to invest. That is my main problem
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Susan-Betty Love (@QuackSlayerHK) reported@IBKR Fix your fxxking app/platform. This is unacceptable during market hours
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Panther-Analytics (@PantherAnalytic) reported@algoflows @IBKR No service on this plane either!!
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Long & Right (@Ramblin_Rebel13) reported@FredrikEJohans2 @IBKR @CFTC It eventually got corrected after several hours, had to test it every 15min. But never got a notification on why it happened or when it was supposed to be resolved. Submitted a complaint to the CFTC regardless, super unprofessional reckless
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habibi (@habibi_zzyy) reported@ekapob @IBKR yes。down
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David Silva Smith (@DavidSilvaSmith) reportedplus 12 messages across two support tickets. @IBKR please help me resolve this URGENT issue.
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Brandon (@D3GSolutions) reportedOn @IBKR buy an options contract nothing wild just a put on a 100 lot of ZS. Contract was trading at .01 for the bid and .27 for the ask. I put the midway .14 literally smack in the middle. Contract instantly fills. For .21 lol like wtf man.
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