Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brest, Bretagne 1
Melbourne, VIC 1
Lille, Hauts-de-France 1
Sant Cugat del Vallès, Catalunya 1
Zaragoza, Aragon 1
Central, Central and Western District 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • Ski69xD Ski69xD (@Ski69xD) reported

    Avoid @IBKR at all cost. Worst company in the world. If you forget your username, good luck closing your account before they charge you a silly inactive account fee! Customer support doesnt answer and you're left running in circles! JUST CLOSE MY ACCOUNT!

  • NawafLove NaWaF⁦ 🇺🇸⁩ (@NawafLove) reported

    @IBKR possible. I’m from Saudi Arabia and I called the customer service phone number and I didn’t get an answer, and the international calls are very expensive. Thank you, Nawaf

  • CarloCuzzy Cuz003 (@CarloCuzzy) reported

    @IBKR Customer service????

  • CacheThatCheque CTC (@CacheThatCheque) reported

    @AuditorInvestor @IBKR Was an interesting episode. Looks like you’re limited in options in fringe markets outside IB. Was interesting to hear in the episode that there were huge crashes in the Iraqi market but all the quality companies endured well and took off once things were stable. Fascinating

  • dan64wiz d (@dan64wiz) reported

    anybody out there trade TOPIX $topx futures? are they section 1256 contracts? on interactive brokers $ibkr they seem to account for them on the 1099-B which seems strange to me. thanks to anybody who can help. @IBKR

  • Gyrene4341 Brian (@Gyrene4341) reported

    @JeffAmazonX @IBKR No problem! It’ll only cost you a paltry 0.9%, too!!! Would you like that with a side of ETFs?

  • KuznKiri Kiri (@KuznKiri) reported

    @IBKR They checked my documents for three months and didn't give me access to the trade. The website is slow, you can't get through on the phone. In general, the impression that some small and cheap office. IB works like turtles and sloths. I had to close an unopened account

  • mbilal_1210 بلال علی (@mbilal_1210) reported

    @IBKR I am facing problem to login in my account. Please guide me with below message “Your secure code card has expired.

  • BoatSell Crypto Value Research (@BoatSell) reported

    @IBKR Unable to open and close positions due to an issue with the trade permissions. Sent a ticket - no reply. Tried the live chat - twice waited for 20 minutes with no reply. Used to be a great service back in the days. Shame.

  • h_kobserver HKobserver (@h_kobserver) reported

    @IBKR I am not interested in Algo. I just want to login my acct

  • Boric_Brine Boric Brine (@Boric_Brine) reported

    @IBKR #ibkr Not able to log in.... atleast acknowledge problem!😠

  • mioinfinitos Tacho Pistacho (@mioinfinitos) reported

    @IBKR After having profound problems and now seeing the Twitter comments about IBKR - there’s clearly foul play.

  • chanep Ernest Chan (@chanep) reported

    @pmje73 I thought @IBKR already serving this market through their Prime Service division.

  • NawafLove NaWaF⁦ 🇺🇸⁩ (@NawafLove) reported

    @IBKR Hello dear Interactive Broker, I have an issue with my account and it’s urgent. When i open my account i get this message “ your security code card has expired “ and i have an open positions. This is unacceptable my money is at stake please i need to solve this issue as soon

  • asricktrades Azricktradez (@asricktrades) reported

    Today was the final straw for me with @TDANetwork after months of bad fills, lags, wrong quotes, I finally made the switch today to @IBKR and I am impressed

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