Interactive Brokers Outage Map
The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Interactive Brokers users affected:
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Withdrawals
Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Melbourne, VIC | 1 |
| Lille, Hauts-de-France | 1 |
| Sant Cugat del Vallès, Catalunya | 1 |
| Zaragoza, Aragon | 1 |
| Central, Central and Western District | 1 |
| Olongapo, Central Luzon | 1 |
| Santiago, Región Metropolitana | 1 |
| Jakarta, Daerah Khusus Ibukota Jakarta | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Interactive Brokers Issues Reports
Latest outage, problems and issue reports in social media:
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cyril pro
(@cyrilpro4) reported
@IBKR Your customer service is down and we can’t talk to your customer service via your phone customer service or via your live chat bot. How can we contact you?? I tried calling the number in the US, in Canada, in EU... what is happening??
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Craig Duncan
(@CraigDu62835353) reported
@IBKR Can you sort out your customer service. Please tell your UK customers when they can expect to see CBX Primary bid shares in their account. We are sitting on the sidelines losing money here. I've been on at you all day on chat and the phone and you can't give me an answer
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Day Trader
(@FintwitBoss) reported
@IBKR Fix your customer support first.
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Beau Cantrell Oakland Paul
(@BeauDavisPaul1) reported
@IBKR you know exactly what she should do is stop making money cold and let other people make the money for her and themselves. She listened to everything didn't she. ****. Some of that, the Warner, was a game
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Modestly improving trade plans
(@plans_bad) reported
@IBKR considering switching over from another broker, but your online application seems down. Just FYI
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dip buy
(@ridha88967759) reported
any one have problem in ibkr ? #ibkr @IBKR
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Ru Chern Chong
(@ruchernchong) reported
Hey man, @IBKR I just want to get my account issues resolved before the weekend 😥
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trdrbo1
(@tradrbo1_) reported
@IBKR how about fixing your damn charts for a start?!
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Anonymous Trader
(@unknown_traders) reported
$IMTL This one became ineligible stock somehow on @IBKR, people can't buy it anymore on this broker and can only sell, that's why it's down today imo... @IBKR i'm confused, why?
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María Ibáñez Goicoechea y Jesús Jiménez Cascallana
(@MariaIyJesusJ) reported
@IBKR Since one week ago I am trying to contact IB about a withdrawal of money that it must be done "promptly", like you explain in your web. By phone (several numbers), by mail, by web... but nobody answer. Please send me a message about how to contact anybody to solve this problem.
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BullishLikeJordan
(@BullishLike) reported
@coachbce I’m looking to average down on @IBKR
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Sudheer Aluru
(@aluru_sudheer) reported
@IBKR dear IBKR I have opened my account with you couple of days ago I made a refund request for my deposits made on my cancelled application number U5676345 No agent being available to help what wrong? Thanks
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Moshe Grunhaus
(@MGrunhaus) reported
@IBKR @IBRK #IBRK the charts only work 1/2 the time, the costumer service is hours away, limited short availability...time to find a new broker.... #exitibrk.
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Neumie Awards
(@NeumieAwards) reported
@IBKR Your website is down.
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Jagdish Nigade
(@jagdish_nigade) reported
@IBKR worst customer care support experience. Unfortunately forgot account password, Dialled call centers, not able to connect customer care person even waiting for 30 min.
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