Interactive Brokers

Interactive Brokers Outage Map

The map below depicts the most recent cities worldwide where Interactive Brokers users have reported problems and outages. If you are having an issue with Interactive Brokers, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Interactive Brokers users affected:

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Interactive Brokers LLC is a U.S.-based brokerage firm. It operates the largest electronic trading platform in the U.S. by number of daily average revenue trades. The company brokers stocks, options, futures, EFPs, futures options, FOREX, bonds, and funds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brest, Bretagne 1
Melbourne, VIC 1
Lille, Hauts-de-France 1
Sant Cugat del Vallès, Catalunya 1
Zaragoza, Aragon 1
Central, Central and Western District 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Interactive Brokers Issues Reports

Latest outage, problems and issue reports in social media:

  • Sanji_vals Sanzhi Kobzhan (@Sanji_vals) reported

    @whitebreadfox @IBKR Tws works incredibly slow on my mac m1, but mobile version works 👍. I am complaining for a year already, they won’t fix I think.

  • PLANZZZZZZZ Kensho Shaman🕸️ (@PLANZZZZZZZ) reported

    @IBKR How about fixing your android app... 2 days now with no home page in the app... Since yesterday the app is playing about... The home page doesn't show at all.. Just error message.... Below Not Found The requested URL was not found on this server. Additionally, a 404 Not Found

  • AemoLydia Aemo Lydia (@AemoLydia) reported

    @IBKR Expect the best Prepare for the worst Capitalize on what comes wellness

  • atul65 Atul Gupta (@atul65) reported

    @IBKR My complaint no. Inquiry #T916874 - U10115486 to IBKR for tracing fund transfer on 19th July is pending for more than 75 days. Does it take so long for for a simple transfer of funds. #IBKR #citibank

  • Tallow_beach . (@Tallow_beach) reported

    @nope_its_lily @IBKR Same for much small individual accounts. The issue is they genuinely do not see themselves in the services industry (somehow) and therefore feel no need to hire excellent CX managers (in particular - CX managers from outside 'tech).

  • nope_its_lily Lily (@nope_its_lily) reported

    I have to say on the professional side, @IBKR has some of the longest setup and worst customer service I have ever experienced. I'm severely disappointed and would absolutely recommend alternatives to anyone looking to trade at scale.

  • terza021 Tarik Terzić (@terza021) reported

    Not sure if I should trust @IBKR with my money. Account locked for trading, repeatedly chasing agents to help me, with no success. Despite website clearly stating no minimum net worth required, I was told to add funds to reach a minimum. Very close to changing brokers.

  • JorgePla95 Jorge Pla (@JorgePla95) reported

    Pls i need help @IBKR

  • whitebreadfox Whitebreadfox (@whitebreadfox) reported

    @IBKR TWS is a slow crap. Terrible to use for trading. Charts loading forever

  • whitebreadfox Whitebreadfox (@whitebreadfox) reported

    @IBKR Terrible software. Charts are slow as fck…the constant “attempting to retrieve data” makes it impossible to trade from TWS.

  • TaskinTas17 Taskin Tas (@TaskinTas17) reported

    @IBKR Clients may experience an issue logging into Client Portal which is currently being investigated. We apologize for the inconvenience. [Mesg Id: 972]

  • CgnPhilipp Philipp_CGN (@CgnPhilipp) reported

    @nope_its_lily @IBKR It's one of the best when you live here in Germany though, there is no single platform with prices that low and that many possible products. Good luck trading options instead of those stupid warrants otherwise.

  • goggin_paul Paul Goggin (@goggin_paul) reported

    @IBKR please advise as how to login to my account without access to text message with security code.

  • Adhocoutchea Green_Shoots (@Adhocoutchea) reported

    @nope_its_lily @IBKR It’s terrible but tough to find an alternative imo

  • adamsussman adamsussman (@adamsussman) reported

    @nope_its_lily @IBKR They are all bad lily

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