iiNet outages and service status in The Entrance North, New South Wales

Problems in the last 24 hours in The Entrance North, New South Wales

iiNet signals over the past 24 hours, with local activity from The Entrance North, New South Wales and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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iiNet Issues Reports Near The Entrance North, New South Wales

Latest outage, problems and issue reports in The Entrance North and nearby locations:

• 
  Denyse Whelan. #head&neckcancer #survivor (@DenyseWhelan1) reported 18 minutes ago from Central Coast, New South Wales

  No connection to @iinet where my blog is hosted & emails emanate . ... are systems down in WA because of heat? No #pcr result either after >48 hrs @histopathology not taking phone calls. Need to #email instead. Used gmail account Please share what's happening @iiNet

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Baris Bektas (@Chapuller_Baris) reported 4 minutes ago

  @iiNet Hi iinet, I haven’t had internet connection since 5 pm. I checked your network status page and only fault seems to be at O’Connor ACT but I am in Aranda. Could the problem be wider than one suburb. If yes is there an eta?

• 
  Greg Bell (@gReb3l) reported 9 minutes ago

  Hi @iiNet , I have spent literally hours on the phone trying to get your sales and provisioning team to live up to what was promised when I signed up to 5G as a temporary solution. I have repeatedly explained the fact that my lack of address eligibility for cable appears to be due to my odd address number. A fact that could confirmed by a technically competent member of your provisioning team looking at my address using Google maps. Your front line and next level staff have been convinced enough to raise it with the provisioning team multiple times. Indeed, on Friday I was promised around noon that a member of the provisioning team would call me back. “Hopefully by the end of the day”. I don’t consider the “computer says no” style text sent to me at almost exactly 5pm fulfilling the commitment made earlier in the day. As I have explained repeatedly, my landlady lives 3 houses up the street on the same side and has cable that she is very happy with. She wants exactly the same at this address. All I want is for @iinet to honour its multiple commitments to have site visits or direct contact with the provisioning team to get an explanation why. I am pretty much assuming that your provisioning team’s KPIs don’t mention customer service or satisfaction. For reference, the following “task ID’s”(?) will give your provisioning team and customer satisfaction teams all the background they need to prepare prior to contacting me by phone to get some calm, clear yet confronting feedback. 491593626 489731569 There are more but those are the most recent. You have my mobile number and I look forward to you fulfilling the commitment made on Friday to have a senior staff member call me.

• 
  Late Stage Capitalism Queen 👑 (@NatMcNazz) reported 9 minutes ago

  @iiNet My internet’s down, please help. 🙏

• 
  Stefan Tapp (@StefanVXR8) reported 9 minutes ago

  @NBN_Australia @iiNet Why is my internet connection like something from a 3rd world country? The connection is up and down like a prostitutes knickers! I live in Empire Bay, NSW, not feckin Outback Australia!!

• 
  Denyse Whelan BEd.MEd. 💉x5 (@DenyseWhelan1) reported 9 minutes ago

  @iiNet Will do. And will hang up!

• 
  Stuart (@stueyissickofit) reported 11 minutes ago

  Ok @iiNet I can't access my eSim through toolbox, but you can't cancel it, and I can't transfer it, so I am stuck paying for a phone that I can't use, and then when I call up customer service, no manager or supervisor will speak with me. This has been going on for months.

• 
  nbn® Australia (@NBN_Australia) reported 12 minutes ago

  @Books4566 @iiNet If an unplanned outage is listed, our teams will be working hard to fix it as quickly as possible and will keep your service provider updated. If no outage is shown but your service is still down, please contact your provider so they can investigate further. Thanks, Stanley 2/2

• 
  cyph (@imcyph) reported 12 minutes ago

  @iiNet **** you let me switch isps i hate you so much

• 
  Aaron Nautilus (@TheLlamaKingg) reported 14 minutes ago

  3 Weeks without internet. Several phone calls to support promising follow ups. Even gave reference numbers. No follow up. Nothing. This is crazy @iiNet

• 
  animal chin (@Jacobage) reported 15 minutes ago

  @iiNet I CANNOT MAKE CALLS, SEND EMAILS OR USE THE INTERNET BECAUSE YOU CUT ME OFF A DAY EARLY. I NEED THE INTERNET TO BE ABLE TO ARRANGE FOOD TO KEEP EATING!!!! I ONLY HAVE A COUPLE OF HUMDRED DOLLARS FOR TBE NEXT QEEK THOUGH BUT NEED TO BE ABLE TO ARRANGE FOOD! PLS FIX

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