iiNet outages and service status in The Entrance North, New South Wales

Problems in the last 24 hours in The Entrance North, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in The Entrance North, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports Near The Entrance North, New South Wales

Latest outage, problems and issue reports in The Entrance North and nearby locations:

• 
  Denyse Whelan. #head&neckcancer #survivor (@DenyseWhelan1) reported 59 minutes ago from Central Coast, New South Wales

  No connection to @iinet where my blog is hosted & emails emanate . ... are systems down in WA because of heat? No #pcr result either after >48 hrs @histopathology not taking phone calls. Need to #email instead. Used gmail account Please share what's happening @iiNet

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Independents in. (@Laird_Bruce) reported 6 minutes ago

  @iiNet just canceled my ozemail account after nearly 30 years. That’s how dreadful your service has become, how empty your promises to fix things are, and how💩 your company is. Bought a 500GB SIM from Optus, immediate 40Mbps stable connection compared to your unstable 1.5Mbps

• 
  Greg Bell (@gReb3l) reported 11 minutes ago

  Hi @iiNet , I have spent literally hours on the phone trying to get your sales and provisioning team to live up to what was promised when I signed up to 5G as a temporary solution. I have repeatedly explained the fact that my lack of address eligibility for cable appears to be due to my odd address number. A fact that could confirmed by a technically competent member of your provisioning team looking at my address using Google maps. Your front line and next level staff have been convinced enough to raise it with the provisioning team multiple times. Indeed, on Friday I was promised around noon that a member of the provisioning team would call me back. “Hopefully by the end of the day”. I don’t consider the “computer says no” style text sent to me at almost exactly 5pm fulfilling the commitment made earlier in the day. As I have explained repeatedly, my landlady lives 3 houses up the street on the same side and has cable that she is very happy with. She wants exactly the same at this address. All I want is for @iinet to honour its multiple commitments to have site visits or direct contact with the provisioning team to get an explanation why. I am pretty much assuming that your provisioning team’s KPIs don’t mention customer service or satisfaction. For reference, the following “task ID’s”(?) will give your provisioning team and customer satisfaction teams all the background they need to prepare prior to contacting me by phone to get some calm, clear yet confronting feedback. 491593626 489731569 There are more but those are the most recent. You have my mobile number and I look forward to you fulfilling the commitment made on Friday to have a senior staff member call me.

• 
  Wyvernsrose (@wyvernsrose) reported 12 minutes ago

  @DianeDromgold @iiNet They literally have me blocked because for over a month they refused to admit our Internet was even down due to the local nbn works

• 
  Ray ⭐️⭐️⭐️ 🐀bag. (@ScallywagRay) reported 12 minutes ago

  @dmann_deb @iiNet Ours in GWest is down also, Deb, has been since around 4pm..

• 
  jimmy jbt (@jimmyjbt) reported 13 minutes ago

  @iiNet worst customer experience of my life - 3.5 years a customer- take my money every month - try to talk to someone - 3 phone calls - can't help me because my DOB is wrong in yr system- resend ID verified- 12 hours later still not updated and can't help me - told to call back

• 
  Goon (@GameWritersNetw) reported 13 minutes ago

  @iiNet your phone system is useless. It’s a bunch of automated **** and I cannot get to a human support agent. How ******** can I get in touch with you to resolve an issue?

• 
  Benjamin Ryan (@dexter_ryan) reported 15 minutes ago

  @iiNet, your fetch portal is broken, every time i request a call back the call disconnects on your end , 3 hours of waiting and every time you guys disconnect the call

• 
  BigDaddy (@B1gD4ddy8055m4n) reported 18 minutes ago

  @iiNet not sure why you would ask me to PM you then report my tweet? Now I’m locked out because you can’t handle a little bit of blue language. Harden ******** up you incompetent Bozos. I’m making this effort because you decided to be incompetent and turn off half your biz svcs!

• 
  Toast (@VelZeNZ) reported 19 minutes ago

  @iiNet @VocusComm what happened to support for bizphone? No client comms, no support, no ability to make changes or add handsets… after 11 years of working together, out of necessity to maintain telephony it’s time to go elsewhere…

• 
  freddstid (@freddstid) reported 22 minutes ago

  @iiNet I'm having issues atm with connection to the Internet. Can someone help? I sent a message in dms to