iiNet Outage Report in The Entrance North, Wyong Shire, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in The Entrance North, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in The Entrance North and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (87%)
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Total Blackout (4%)
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Wi-fi (4%)
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Phone (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports Near The Entrance North, State of New South Wales
Latest outage, problems and issue reports in The Entrance North and nearby locations:
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Denyse Whelan. #head&neckcancer #survivor
(@DenyseWhelan1) reported
from
Central Coast, State of New South Wales
No connection to @iinet where my blog is hosted & emails emanate . ... are systems down in WA because of heat? No #pcr result either after >48 hrs @histopathology not taking phone calls. Need to #email instead. Used gmail account Please share what's happening @iiNet
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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John Banks
(@johnban81940041) reported
@iiNet Feels like I've been on the phone with you Muppets for that long trying to sort out a simple issue. I'm not over it either!
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NPVs
(@GTAusVic) reported
@iiNet …Aust’s best provider? Not likely. I switched from @iiNet over a year ago and EVERY mth been issued with an invoice - actually a credit note, that I can’t get paid to me. I tried numerous time to at least stop the invoice issuing. Rubbish service. And you ask me why left?
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Tunic
(@captainflux) reported
@iiNet The query was not about credit for downtime, it was about compensation for loss of income while I sat here like a ******** all morning, waiting for someone who was never coming.
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Don Fury
(@fragmentoffear) reported
Check out my Speedtest results! 15.1 Mbps down and 4.4 Mbps up. How do your speeds compare? Hey @iiNet I am paying for 25Mbps. I did your speed test at 12:30am with no one else in the house using the Internet. How can I improve my speed? Any ideas?
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John Banks
(@johnban81940041) reported
@monicabridget21 Always dig deeper. It's the same as when you talk to a call centre, as I'm doing now, @iiNet, never admit any mistake or allow any deviation from process.
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John Banks
(@johnban81940041) reported
@iiNet the poor lady I'm on the phone with now has to get her supervisor to come to her desk to talk to me, because your rules don't allow her to transfer the call to the supervisors phone. I'm now on hold whilst her handset is sanitised! What a shambles you people are!
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John Banks
(@johnban81940041) reported
@iiNet So @iinet Chris (I know his surname, but won't tweet it yet!) on your social media lied to me when he said an appointment had been made to attend and fix the problem! I want to speak to a senior manager in Australia!
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BB
(@WhiteboardKing) reported
@Telstra has a genuine issue with their new via app chat. Over 24 hours invested in chat alone, 12 phone calls and my 4g backup they directed me to use until my nbn could be connected is still pumping out 0.1mbs at peak speeds... easy money you lot @iiNet nows your chance!
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Tunic
(@captainflux) reported
@iiNet Your guy left a message saying "it was online and now it is offline", which at least shows you understand the problem I guess. What he didn't say was, "NBN say it's miraculously fixed itself and they're not coming", which is what I'm now being told. Spoiler: it's not fixed.
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sounds delicious
(@spicynoise) reported
@iiNet No one takes responsibility, no one cares enough to really fix things. Departments don’t talk to each other. I’m about to seek internet elsewhere because this is pathetic.