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iiNet

iiNet Outage Report in Karratha, Roebourne, Western Australia

Why is my iiNet service not working?

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Full Outage Map

Problems in the last 24 hours in Karratha, Western Australia

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Karratha, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • 61% Internet (61%)
  • 20% Wi-fi (20%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 5% Phone (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • aprilroseglover
    April Glover 🥑✨🌈🌹 (@aprilroseglover) reported

    @iiNet our internet has turned off and it hasn't turned back on despite multiple resets etc. Is there an outage and what can we do?

  • TubbsJTattsyrup
    Tubbs Tattsyrup (@TubbsJTattsyrup) reported

    @iiNet I refuse to DM you anymore because I want other customers to see how bad your service is. Last DM I sent wasn’t responded to, and when I called to speak to a manager, you said they’d call me back in a couple of hours.

  • TubbsJTattsyrup
    Tubbs Tattsyrup (@TubbsJTattsyrup) reported

    @TheRiffJet @Mezanong @iiNet They refunded our money and stepped back from our numbers only because we got the ombudsman involved (thanks again for that tip!). And the day after they went ahead & activated the carda anyway!! Wtf right??

  • TheRiffJet
    Riff Jet (@TheRiffJet) reported

    @TubbsJTattsyrup @Mezanong @iiNet Someone in the industry had a few things to say to me about iinet and their current level of customer service. They ain’t any good now a days. They even suggested another isp by name who provides better customer service.

  • TheRiffJet
    Riff Jet (@TheRiffJet) reported

    @EyemanPatg @iiNet I believe they have. A friend of a friend of a friend says their customer service isn’t worth much now.

  • BloodyOCE
    blood 🇺🇦 (@BloodyOCE) reported

    MY NET HAS BEEN UNUSABLE FOR 45 MINUTES @iiNet FIX YOUR **** IT WONT EVEN LET ME CONNECT TO MY OWN INTERNET AND WHEN I DO ITS SUPER FUCJING SLOW

  • miriamcosic
    Miriam Cosic (@miriamcosic) reported

    @browndogstales @iiNet No, it'd have been all over the business/tech pages if it were. But iinet was bought by TPG, no? It's a shocker for a journalist. Got to NY on a 2-day job before finding out it doesn't do overseas. And have had wifi down, 5 days at a time, three times in the last year ... 🙄

  • TubbsJTattsyrup
    Tubbs Tattsyrup (@TubbsJTattsyrup) reported

    @iiNet Worst service provider ever!!

  • Mvfcarsenal
    Carlo Guevarra (@Mvfcarsenal) reported

    @iiNet thanks iinet. I get nbnco is investigating a problem but ffs I changed my modem a month ago and nothing but problems since then. Do better

  • brad_00
    meh... (@brad_00) reported

    @iiNet @iiNet are you serious? No I’m done. The incompetence and lack of effort to get basic customer service demonstrated by multiple people throughout multiple calls means that I have given up.