iiNet

iiNet Outage Report in Ayr, Burdekin, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Ayr, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Ayr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Ayr, Burdekin, State of Queensland 04/26/2024 02:00

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. E-mail (14%)

    E-mail (14%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Wi-fi (7%)

    Wi-fi (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • tron_applebaum Kawaii Prole 🦖🚬 (@tron_applebaum) reported

    Sooo @iiNet amazingly fast service but you gave me less than 24 hours notice that someone was coming to install it today AND you apparently need 24 hours notice to reschedule? And no one replied to the text I replied to yesterday. I'm very confused?

  • Aj619 AjTechs (@Aj619) reported

    @MrWigglyAU @iiNet Now let's hope they find the box they unplugged for Ballarat and then they reconnect it so we can sync into the network again

  • DedroWasTaken Dedro (@DedroWasTaken) reported

    @iiNet I had someone come over to fix my constant dropouts on VDSL. The guy that came over change the connection type on my router from Dynamic IP to some PPPOE connection but never told anyone the details. So when it dropped out again, we weren't able to rectify the issue again.

  • Erasec Cesare Mammarella (@Erasec) reported

    Customer service @iiNet is really really bad. Cue waiting times blown out to 30 mins and to make it worse they hang up on you. 3rd phone call in 90 mins to try and resolve issue of their making. Avoid them if you can...

  • Erasec Cesare Mammarella (@Erasec) reported

    @iiNet If 6 of your staff can't help doubt very much if you would be any different...

  • megtdennis Meg (@megtdennis) reported

    @iiNet @jaq_reid iiNet - the worst service. We have an outage but you provide zero info. Support call wait times over an hour. The only way to get you to respond is lodge complaint with TIO

  • sac3hin Sachin 🇦🇺 (@sac3hin) reported

    @iiNet Hi. I've been struggling with persistent dropouts in NBN service ever since I moved into a new house. I work from home and NBN FTTP is my only option. Multiple visits from NBN and IINET techs. No fix. Can anyone help?

  • randal_m_smith randal_m_smith (@randal_m_smith) reported

    @Bennythepagan @iiNet Having the same issues with the iiNet Cable Service in Mt Helen (Ballarat). Glad I'm not the only one :)

  • Itz_MrRager Mr Rager (@Itz_MrRager) reported

    @iiNet since being taken over by @tpg you have gone so far downhill, constant drop outs, I am without internet more then I am with it, customer service is terrible with abusive workers, please go back to the good old days, I will most likely leave your service, many agree!

  • JackieMack Jackie (@JackieMack) reported

    @iiNet my internet is slow and I cannot stream my shows. What’s happening?