iiNet

iiNet Outage Report in Broadford, Mitchell, State of Victoria

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Broadford, State of Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Broadford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Broadford, Mitchell, State of Victoria 05/09/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • slatz_soapbox A/Prof Katie Attwell (@slatz_soapbox) reported

    @allanmcconnell4 @iiNet I'm sorry you're having this experience with them. My parents joined them when the internet began (!) and I've been a loyal and happy customer ever since. I hope they read this bad publicity and lift their game to fix your problem! Nothing worse than tech time suck!

  • mhunt75 Matthew hunt (@mhunt75) reported

    @iiNet @MrWigglyAU There is something going on in the Ballarat area, internet speeds are extremely slow still.

  • _darrensmith Darren Smith (@_darrensmith) reported

    Hands down @iinet is the worst ISP in Australia.

  • bigmoonidiot mytoeingrown (@bigmoonidiot) reported

    @bigbadgus_ @iiNet seriously belong internet is soooo good never had a problem and we pay so little for it lol

  • bigbadgus_ big gus (@bigbadgus_) reported

    @iiNet My name is Angus Black, you can surely find my account with the amount of complaints and shocking service i’ve been given, i have been sent error logs of over 100 drop outs in 2 days only to be told ‘we can’t find a fault’ now nbn line is fine but you can’t pull a speed test.

  • allanmcconnell4 Allan McConnell (@allanmcconnell4) reported

    Internet provider @iiNet is the worst company I've ever dealt with and that's saying something - terrible processes and stuck in mess from which it's almost impossible to escape. Plus a total drain of time and energy trying to do so. My suggestion - avoid at all costs.

  • toddhoustein Todd Houstein (@toddhoustein) reported

    @bigmoonidiot @bigbadgus_ @iiNet I left Belong at the start of this year. They continued charging me for the cancelled service. Same for other ex-customers. They acknowledged it 6 weeks ago, but still haven't repaid... and they seem to be actively avoiding us!

  • forcemajeure76 forcemajeure (@forcemajeure76) reported

    @iiNet Hey Tal, thanks for your response. Had a chat with fella in customer service. Think I'm ok now...

  • tuo2 Jordan Wightman (@tuo2) reported

    @NBN_Australia @iiNet any ETA on remediation of outage in Randwick? It’s been out for close to 6 hours now.

  • roycabs Roy Cablewski (@roycabs) reported

    @iiNet does iiNet no longer do support tickets, or is it just phone support now? I'm happy to do support via a written ticket as it's a little easier to manage time.