iiNet Outage Report in Cairns, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Cairns, State of Queensland 09/30/2023 15:00

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • Internet 58.10%


  • E-mail 15.64%


  • Wi-fi 12.57%


  • Total Blackout 8.94%

    Total Blackout

  • Phone 3.63%


  • TV 1.12%


Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • h_zurcher Hannah (@h_zurcher) reported

    @jagungal1 @iiNet Yep. It's been two years of the network dropping out the second there's more than one computer online. Bit hard to work under those conditions. We're looking elsewhere now.

  • GlenCodes Glen Codes (@GlenCodes) reported

    @spyn @iiNet I'm sorry I...... Store. Que. Ten cents. They're an internet provider. Why is this....I....what? It's an internet provider.....that deals with stuff online. The opposite of stuff in person. With physical non digital money. Wtf lol

  • philliphavea Phillip Havea (@philliphavea) reported from Sydney, State of New South Wales

    @iiNet what’s going on the with the internet? Been offline since lunch and no one has been able to take our support calls.

  • jagungal1 Cormac Farrell (@jagungal1) reported

    Hot tip if you are in Canberra and @iiNet offer their wireless NBN service - run! Pretty dreadful service, cannot stream TV and be on the computer at the same time. No response to emails, and their customer service line has a one hour wait 🤬

  • GlenCodes Glen Codes (@GlenCodes) reported

    @spyn @iiNet Agreed. Ten cents. What's the cost of a customer's bad experience over a mere ten cents. I'm willing to wager the average cost to acquire a customer is more than that. Crazy.

  • LachlanRourke Lachlan Rourke (@LachlanRourke) reported

    @iiNet My internet becomes very slow when the tv is on or someone is downloading something

  • spambam Amber S (@spambam) reported

    @iiNet hi my nbn not working for the past hour post code 5090 any info on this? Thanks

  • spongeeone Tammy Jones-Tankard (@spongeeone) reported

    @iiNet no internet in Clarkson 6030 have checked our outage maps and shows fine which it isn’t as others are complaining around the area. Now can’t Wfh

  • tyfrost Ty Frost (@tyfrost) reported

    @iiNet The slowest test at 9pm was 10Mbs download 😒. Hopefully this enough for the contact via email that is tracking this down for me. I know the third party Opticomm need to be convinced of the issue even before they will look into it. If only the NBN was rolled out properly.

  • timothy_89 Timothy 💉💉💉 (@timothy_89) reported

    Is there an @iiNet outage in Victoria?