iiNet

iiNet Outage Report in Cairns, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Cairns, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Cairns and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Cairns, State of Queensland 05/09/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • hanoimasy AngB (@hanoimasy) reported

    @iiNet Any updates about FTTH issues now?

  • BirdNoises3356 Kit (@BirdNoises3356) reported

    @iiNet It's ok. The phone service you provide is terrible. I have almost no signal in the middle of a major regional town. If I drive 15 minutes out of town I have none. Happy to be moving on to something a little safer and useful. :)

  • Molavigne1 Molavigne (@Molavigne1) reported

    @madeitobvious @iiNet Good luck, it took them 2 weeks to sort out our issues. Buy a new modem and switch provider if you want service

  • StewartPower1 Stewart Power (@StewartPower1) reported

    @iiNet Why is there a ''minor'' outtage that has been going on for 12 hours now in postcode 2900? What exactly am I paying for when I can't use your poor service? No reply from customer ''service'' , useless company.

  • BirdNoises3356 Kit (@BirdNoises3356) reported

    @iiNet Oh it gets funnier! So you've cut my cable service as well as my phone service! Why?!

  • hanoimasy AngB (@hanoimasy) reported

    @iiNet Hey guys. Is there any internet issue near post 5085? FTTB is not working after storm. #services #ISP #internet

  • katling73 Kate Trusler (@katling73) reported

    @iiNet I’m getting an Error 503 - Service Unavailable when trying to get to your home page. Occurs in any browser I try.

  • StewartPower1 Stewart Power (@StewartPower1) reported

    @iiNet Nobody replying to DM's either zzzz. Great service.

  • mullinsiscute ~Mullins~💙🧡🦴🎄 (@mullinsiscute) reported

    @NBN_Australia @NETGEAR @iiNet Nah it's ok, I'm not actually angry, I'm aware it's unstable around my area. Thanks!

  • KentJohnson Kent Johnson (@KentJohnson) reported

    @CrocodileChuck @iiNet iiNET NBN service is fine, I could have saved a couple of hundred a year - IF - the wireless worked. Now I can't return the modem due to corporate ineptitude! Should I bill them for my time spent trying to return it?