iiNet

iiNet Outage Report in Wollongong, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Wollongong, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Wollongong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Wollongong, State of New South Wales 03/13/2026 07:45

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. E-mail (13%)

    E-mail (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • deanfrommelb Dean Lewis (@deanfrommelb) reported

    @iiNet Does the new Home 5G plan come with backup 4G if 5G has issues? Generally I find my 50mbs is a floor, not a ceiling when it comes to speed. "Sometimes" it all drops out, and as I've moved from NBN to this, I'm not sure what troubleshooting steps to take

  • whambamthkymam nic aintnon 🌻 (@whambamthkymam) reported

    @iiNet I am having an awful experience with your company. I’m trying to cancel a mobile service but maintain my internet and your people are not helping. They are rude and disconnect me. Next stop the Ombudsman.

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @iiNet @TelcoOmbudsman @whirlpoolnetau SMALL BUSINESSES, FIND ANOTHER MOBILE TELCO AND AVOID THE PAIN OF DOING BUSINESS WITH #iiNET Even when it pretends to want to help me via a DM here, #iiNet’s system is still ****** up. Its link to my login yields only "message":"Forbidden"

  • THEFDMA Daz (@THEFDMA) reported

    @iiNet Have been on hold for half an hour. No option for a call back. Customer service doesn’t exist here. Fetch box has reset and asking for activation number. This is the latest in a long list of f#*! Ups from #iiNet There will need to be reimbursement once this is sorted.

  • emboy4real Emboy (@emboy4real) reported

    @iiNet need help with Toolbox access. Can get in with NBN account but not my previous ADSL account which have my email accounts linked.

  • DarrylMason Darryl Mason (@DarrylMason) reported

    It's 2023, and the local @NBN still switches off everytime it rains. it rained 12 times today, so 12 outages Until 6pm when it just shut off completely for everyone around me. No messages, no explanations from NBN or @iiNet. They charge $70 to $120 a month for this pathetic crap.

  • ajphelo Andrew J Phelan (@ajphelo) reported

    It’s a good 5 years ago now but I’ll never ever forget it. The single worse brand experience I’ve ever had in my life was with @iiNet I could write a book about it but the short story is it put my elderly parents at risk and it meant I never made it to Phnom Penh

  • Crimotaku JY Sibert / Daevid Xanaetos @ FFXIV Tonberry (@Crimotaku) reported

    So @iiNet what happened to my NBN in Strathfield NSW? It’s been two whole days without service :/ still waiting for the technician.

  • saintmichaelq17 Michael Trump (@saintmichaelq17) reported

    @iiNet iiNet have become so anti customer care …. Never ever get involved with them

  • saintmichaelq17 Michael Trump (@saintmichaelq17) reported

    @iiNet iiNet continue to deflect the problem that has been on going for over 8 weeks …. It remains the case !