iiNet Outage Report in Five Ways, Casey, State of Victoria
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Five Ways, State of Victoria
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Five Ways and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (76%)
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E-mail (8%)
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Wi-fi (8%)
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Phone (6%)
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Total Blackout (2%)
Live Outage Map Near Five Ways, Casey, State of Victoria
The most recent iiNet outage reports came from the following cities: Melbourne.
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Phone | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Internet | |
| Melbourne |
Wi-fi | |
| Melbourne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports Near Five Ways, State of Victoria
Latest outage, problems and issue reports in Five Ways and nearby locations:
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Tiffany Carroll
(@PacIsLiving) reported
from
Melbourne, State of Victoria
@iiNet They weren’t able to help unfortunately. Really bad at over promising and under delivering.
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Serena.S.
(@mojopin66) reported
from
Melbourne, State of Victoria
@iiNet TBH I've been having dropouts and very slow speeds for a long time now but have been using my 4G and putting up with it. No old phone I can test with. Am in an apartment block, wonder if it's the line itself that's carked it.
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
@iiNet I’m paying for 50 down on HFC. Have had 45-49 consistently for 6 months. Now my speed has dropped to average of 25 down.
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༨པκཇ
(@Chuckajoe) reported
from
Melbourne, State of Victoria
@iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030
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David M Goll -Dà Wěi #IlikeAnthonyAlbanese
(@sytrader) reported
from
Melbourne, State of Victoria
@iiNet I got no response from any website or iPad app that uses internet including bank apps both here at my home and later when I was at the coffee shop where my iPad connects to their wifi! Seems to be working ok now! But I still resent having to pay 30%+ extra for a crap service!
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inFeZa: Classic
(@inFeZa) reported
from
Melbourne, State of Victoria
@TheyCallHimX @iiNet Ditched them month one because they don't buy enough bandwidth so peak is unusable, kept asking for my logs basically said forget it. Went to Aussie broadband and never looked back
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Beags
(@B_e_agle) reported
from
Melbourne, State of Victoria
NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up
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λ
(@bbmelb) reported
from
Melbourne, State of Victoria
@iinet I just got a birthday email from you even though I'm no longer a customer. Tells me to login to unsub
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
Wow @iiNet There was a time when I’d tell people it’s worth paying a bit more for iiNet because the support service was great. Just called for some help and the wait time is over an hour. Guess this is what happens when @TPG_Telecom is running the show.
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Daniel James
(@MrDTJames) reported
from
Melbourne, State of Victoria
@iiNet 38 down, 34 up.
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Neil Killick
(@neil_killick) reported
from
Melbourne, State of Victoria
@StoneAdam @iiNet @eatdrinkwatch Yup, ombudsman is the way to go. This always happens with a connection fault - the provider blames NBN and vice versa, no one accountable, no one resolves the issue. You will get it resolved once the TIO is involved, and decent compensation.
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Carmen LahiffJenkins
(@CarCarLaJenkins) reported
from
Melbourne, State of Victoria
@aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
Hey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.
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Neil Killick
(@neil_killick) reported
from
Melbourne, State of Victoria
@byrnecore @StoneAdam @iiNet @eatdrinkwatch Yup. I did exactly the same thing with Exetel (who also have diabolical customer service) despite rolling off to Tangerine (who have been terrific, btw).
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Jay Ball
(@JayBallzup) reported
from
Melbourne, State of Victoria
@iiNet Invoice 107996489 (Also I’ve just tested again and of course now it seems to be better with 47 down)
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Rachel Moran
(@Rachelmor94) reported
from
Melbourne, State of Victoria
@iiNet second outage in as many months.... starting to wonder why I’m still with you
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Tonestar
(@Tonestar01) reported
from
Melbourne, State of Victoria
How difficult is it to do anything with @iiNet wait time is +30 minutes and when they offer to call you back you are put on hold again!! Really rubbish service
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golfon5
(@golfon5) reported
from
Melbourne, State of Victoria
@iiNet I cancelled my account 17/4 after 8 years due to poor service after poor service.. there were 11 days left in the cycle and they gave me refund of $1.97.. they have now charged to the end of May $59.95.. wtf #idiots #poorservice #disgrace #internet #isp @ombudsman
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Daamon Parker
(@daamon_parker) reported
from
Melbourne, State of Victoria
@mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.
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stephen atkinson
(@steveacko) reported
from
Melbourne, State of Victoria
@iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Keh Jeh 🌘.🌗.🌖.🌕
(@EyemanPat) reported
@iiNet Herein lies the BS that is iiNet - they didn’t give a stuff when they cut off my service and I couldn’t call anyone. But I place a complaint with the TIO and guess what - a Justin from customer service rings. So to all iiNet customers if u want proper service put in a complaint!
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NIRANJAN SOMASHEKAR
(@niranjan007) reported
@iiNet is there any outage in Kallangur? Thanks
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Keh Jeh 🌘.🌗.🌖.🌕
(@EyemanPat) reported
@iiNet And 6 hours later (which equates to 12 in total) I still have no phone and #iiNet continue to prove they don’t understand what a telephony company does? I got a reply to my email but no reinstatement of my phone service. The weight of poor service is killing the #Hawks you know?!
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Keh Jeh 🌘.🌗.🌖.🌕
(@EyemanPat) reported
@iiNet What a complete BS system this is abd if you have issues on Australia’s Eastciast and call them at 7.00 AEST their answer is “sorry we do not have anyone to answer your call, please call back during normal office hours’. What a complete BS organisation I am now stuck with.
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Thrill Tweeter
(@thrill_tweeter) reported
@iiNet my elderly parents are at San Remo Phillip Island. Landline and internet have been dodgy the last few days. Is there an issue in that area? Also if it’s the modem that’s the problem do you send out free modems - theirs is quite old?
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sounds delicious
(@spicynoise) reported
Ok can anyone recommend other ISPs cos @iiNet are giving me the run around. Apparently calling to say you’re moving and need your NBN moved means you want wireless internet, then you call to get that fixed and told to give it a chance (it’s terrible), then you call again…
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Jay
(@jaydisc) reported
@iiNet Do your SIM-only mobile plans support WiFi calling yet? Are you on the Optus network?
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Mike Katz
(@KatzMJ) reported
@iiNet just been hung up a manager. Been chasing a resolution to no internet on a new provision account. Very poor disappoint customer service. Had four calls with your company over two days and no one can help me.
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🤔Justin wants to know
(@ecoscore) reported
Is @iinet email #spam filter broken? It’s always been very good but getting lots in my inbox in the past 2 or 3 weeks
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Dan Machen 🏊 🦈
(@danmachen) reported
@roslw @iiNet Same here. @iiNet there's a network issue it seems.