iiNet

iiNet Outage Report in Five Ways, Casey, State of Victoria

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Five Ways, State of Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Five Ways and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Five Ways, Casey, State of Victoria 03/28/2024 17:15

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. E-mail (12%)

    E-mail (12%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Phone (7%)

    Phone (7%)

  5. Wi-fi (7%)

    Wi-fi (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Five Ways, Casey, State of Victoria

The most recent iiNet outage reports came from the following cities: Melbourne and Pakenham East.

Loading map, please wait...
City Problem Type Report Time
AustraliaMelbourne Wi-fi
AustraliaMelbourne Total Blackout
AustraliaMelbourne Internet
AustraliaMelbourne Phone
AustraliaMelbourne Phone
AustraliaMelbourne Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Five Ways, State of Victoria

Latest outage, problems and issue reports in Five Ways and nearby locations:

  • steveacko stephen atkinson (@steveacko) reported from Melbourne, State of Victoria

    @iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne

  • golfon5 golfon5 (@golfon5) reported from Melbourne, State of Victoria

    @iiNet I cancelled my account 17/4 after 8 years due to poor service after poor service.. there were 11 days left in the cycle and they gave me refund of $1.97.. they have now charged to the end of May $59.95.. wtf #idiots #poorservice #disgrace #internet #isp @ombudsman

  • MrDTJames Daniel James (@MrDTJames) reported from Melbourne, State of Victoria

    @iiNet 38 down, 34 up.

  • neil_killick Neil Killick (@neil_killick) reported from Melbourne, State of Victoria

    @byrnecore @StoneAdam @iiNet @eatdrinkwatch Yup. I did exactly the same thing with Exetel (who also have diabolical customer service) despite rolling off to Tangerine (who have been terrific, btw).

  • daamon_parker Daamon Parker (@daamon_parker) reported from Melbourne, State of Victoria

    @mark_barbs @iiNet Ditch them mate. I was on @iiNet and had loads of issues and was just met with bureaucratic “help”. Got nowhere - wasted my time. For the same monthly price with @Optus went from 2Mb/s (at best) to 30Mb/s consistently.

  • Tonestar01 Tonestar (@Tonestar01) reported from Melbourne, State of Victoria

    How difficult is it to do anything with @iiNet wait time is +30 minutes and when they offer to call you back you are put on hold again!! Really rubbish service

  • Antdk1 Anthony Kung (@Antdk1) reported from Melbourne, State of Victoria

    The @iinet ads would have to be the most annoying I have ever endured. I would never join purely because of the guy off these ads! #annoying

  • JayBallzup Jay Ball (@JayBallzup) reported from Melbourne, State of Victoria

    @iiNet Invoice 107996489 (Also I’ve just tested again and of course now it seems to be better with 47 down)

  • JayBallzup Jay Ball (@JayBallzup) reported from Melbourne, State of Victoria

    Hey @iiNet Why is your service status map reporting everything is fine at postcode 3156 when I, for the 4th time in 5 days, am again without internet due to an “outage”.

  • bbmelb λ (@bbmelb) reported from Melbourne, State of Victoria

    @iinet I just got a birthday email from you even though I'm no longer a customer. Tells me to login to unsub

  • CarCarLaJenkins Carmen LahiffJenkins (@CarCarLaJenkins) reported from Melbourne, State of Victoria

    @aleeb88 @iiNet Oh dear - this is my problem too - they used to be so good! The customer service is great though!

  • PacIsLiving Tiffany Carroll (@PacIsLiving) reported from Melbourne, State of Victoria

    @iiNet They weren’t able to help unfortunately. Really bad at over promising and under delivering.

  • JayBallzup Jay Ball (@JayBallzup) reported from Melbourne, State of Victoria

    @iiNet I’m paying for 50 down on HFC. Have had 45-49 consistently for 6 months. Now my speed has dropped to average of 25 down.

  • B_e_agle Beags (@B_e_agle) reported from Melbourne, State of Victoria

    NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up

  • neil_killick Neil Killick (@neil_killick) reported from Melbourne, State of Victoria

    @StoneAdam @iiNet @eatdrinkwatch Yup, ombudsman is the way to go. This always happens with a connection fault - the provider blames NBN and vice versa, no one accountable, no one resolves the issue. You will get it resolved once the TIO is involved, and decent compensation.

  • mojopin66 Serena.S. (@mojopin66) reported from Melbourne, State of Victoria

    @iiNet TBH I've been having dropouts and very slow speeds for a long time now but have been using my 4G and putting up with it. No old phone I can test with. Am in an apartment block, wonder if it's the line itself that's carked it.

  • sytrader David M Goll -Dà Wěi #IlikeAnthonyAlbanese (@sytrader) reported from Melbourne, State of Victoria

    @iiNet I got no response from any website or iPad app that uses internet including bank apps both here at my home and later when I was at the coffee shop where my iPad connects to their wifi! Seems to be working ok now! But I still resent having to pay 30%+ extra for a crap service!

  • inFeZa inFeZa: Classic (@inFeZa) reported from Melbourne, State of Victoria

    @TheyCallHimX @iiNet Ditched them month one because they don't buy enough bandwidth so peak is unusable, kept asking for my logs basically said forget it. Went to Aussie broadband and never looked back

  • Chuckajoe ༨པκཇ (@Chuckajoe) reported from Melbourne, State of Victoria

    @iiNet hey team. After waiting for my call back I got one but the call never connected. Can you try the call back again. The call dropped out and it’s an hour wait for tech support now. Experiencing outages all day in 3030

  • JayBallzup Jay Ball (@JayBallzup) reported from Melbourne, State of Victoria

    Wow @iiNet There was a time when I’d tell people it’s worth paying a bit more for iiNet because the support service was great. Just called for some help and the wait time is over an hour. Guess this is what happens when @TPG_Telecom is running the show.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • trelord75 trelord (@trelord75) reported

    @hedgeddown @iiNet @slpng_giants_oz Money talks, customer is always right.

  • NotMelaine Melanie (@NotMelaine) reported

    @iiNet Rather than a generic scripted reply could someone possibly address the general issue? nbn network status clearly says there is an outage, iinet network status says there isn't. This shouldn't require account info.

  • NotMelaine Melanie (@NotMelaine) reported

    @NBN_Australia @iiNet surely you realise why people get frustrated by all this handballing back & forth... ISP network status page sends us to NBN network status page, then NBN sends us back to ISP, who say they require our account details before they can give us any info on a known NBN outage

  • KingTentacleAU KingTentacle (@KingTentacleAU) reported

    @iiNet Hey, i need to extend INV#123180115 as far as possible. But i am having trouble with the IVR, i keep being disconnected when calling. Can you arrange someone to call me on the number on my account ending in 416?

  • DrTheaVanags Dr Thea Vanags (Dr T) (@DrTheaVanags) reported

    @iiNet Massive thanks to Cheslim who has persevered and fixed my email problems when the other 9 respondents couldnt. Thank you Cheslim!!

  • fredanurks Freda Nurks (@fredanurks) reported

    @MikeCullen73 @iiNet @NBN_Australia Unmarked white van probably doing fibre splicing in 43deg.. pity the poor tech

  • shelliemcevoy Shellie McEvoy (@shelliemcevoy) reported

    Hey @iiNet I’m waiting online so far 14mina, so much for the 3-5min estimate 😩 we haven’t had internet all day yet no outages and I’ve powered down to see if that helps?! Last thing u need after work

  • estjune83 Thomas (@estjune83) reported

    @hedgeddown @iiNet @slpng_giants_oz Who is your NBN service with?

  • MikeCullen73 M.R. Cullen (@MikeCullen73) reported

    @fredanurks @iiNet @NBN_Australia Still down.

  • deepwaters1306 kurt bathgate (@deepwaters1306) reported

    @iiNet lost all nbn tonight network status says it’s working....NOT