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iiNet

iiNet service status in Kiama, New South Wales

Why is my iiNet service not working?

No problems detected

If you are having issues, please submit a report below.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Full Outage Map

Problems in the last 24 hours in Kiama, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Kiama, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • 61% Internet (61%)
  • 19% Wi-fi (19%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • hugobrown
    Hugo - Visconde de Mundo (@hugobrown) reported from Sydney, New South Wales

    Looks though end has come for ADSL2 internet at home, well was good ride @iiNet 15yrs Its been great can't fault them its been 95% good experience Sadly with @NBN_Australia areas like 2223 lots old apartments strata /owners won't pay connect building /retrofit sucks for renters

  • tzarcasm
    snato ghauro (@tzarcasm) reported

    Any idea what’s going on, @iiNet? Your website states there’s no outages, but it’s never right

  • SharpShard
    RegularGlassShard (@SharpShard) reported

    @esseeeayeenn @iiNet Did it work? Our speeds are horrific. When I call iiNet, they are so sorry, but it’s never their problem and they’re no very interested in us paying less.

  • johnban81940041
    John Banks (@johnban81940041) reported

    @iiNet This went to a senior manager first. I was on the phone with a guys form your provisioning team whilst he was talking to a SM. He refused to talk to me and dumped it an underling in customer relations.

  • welshbird77
    Sara Davies (@welshbird77) reported

    @iiNet the worst company EVER !! I have had issues with you for 2 years on my service and about 100 calls to get the NBN installed. FINALLY get a date and the technician hasn't turned up !! I have taken the morning off work and arranged child care. You need to sort it out now !

  • ZeroArmour
    Allan Randall 알란 란달 (@ZeroArmour) reported

    @iiNet Internet is down in Kwinana area, 6167. Any idea what the problem is?

  • Retromonkey8
    RetroMonkey (@Retromonkey8) reported

    That she should get her supervisor which she didn't... so then I advised her if she cannot respect my wish and the law that she should terminate the phone call and seek further training from her supervisor. What an absolute **** show @iiNet is.

  • johnban81940041
    John Banks (@johnban81940041) reported

    @iinet another one “Still waiting for refund for service that could not be provided 8 weeks ago disgusting service there is no customer service just duck shoving and avoidance the customer support calls go overseas pathetic service all round...”

  • dwayne_hill
    Dwayne Hill (@dwayne_hill) reported

    @iiNet Hi, are there any current issues with email as we cannot currently log in (was working not very long ago), we can still access internet and the toolbox but email login is not working (looks to be a few other reporting something on downdetector also)

  • hgo7627
    HG (@hgo7627) reported

    @ACLambert @MissBaileyWoof @iiNet Especially when their only engagement is to call and then demand you verify who you are!! I wonder if ACT Consumer Aafairs would be interested? Or Choice Magazine. As you say, unconscionable behaviour. And certainly not the behaviour of a supposedly responsible service provider.