iiNet

iiNet Outage Report in Kiama, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Kiama, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Kiama and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Kiama, State of New South Wales 03/20/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • fiiingers Fred (@fiiingers) reported

    @iiNet No ..not with your track record of customer service.

  • travis_winters Travis Winters (@travis_winters) reported

    In the last week or so I found out that in February @iinet had selected me to bump our plan to a Superfast (200Mbs+) at the same rate as our current plan… Unfortunately the email to tell me never arrived… only the one to tell me it would soon end. #hooked #thatshowtheygetya

  • furrybananas Furrybananas -The Pretty Great Pastafarian Prophet (@furrybananas) reported

    @iiNet any chance you can turn off the notifications that my service is ready until I actually move into the property in a week, also I asked to move my fetch service, not pay for a new one

  • weezmgk Comrade Weez (@weezmgk) reported

    @iinet Our FTTC service has been cutting in and out several times today. Verified our network cables are OK & cycled router power twice to hopefully eliminate ny chance it is our kit. Could you have a look, please? Thanks!

  • _benny4 benny (@_benny4) reported

    @iiNet Getting transferred yet again. What happened to you? Know TPG are the overlords, but paid extra for customer service which is non existent now! You were ready to disconnect another customer from a wrong address; seriously bad! Hey @Telstra long term customer here, wanna help out?

  • _benny4 benny (@_benny4) reported

    Hi 👋 @iiNet what has happened to your support? Am not impressed, am moving in a few weeks and you got the wrong address.

  • very_grem 💧 seeker (@very_grem) reported

    Hey @iiNet how come you don't discuss internet plans and better options with a customer who has been with you for over 15 years? just offer the same to new customers at a lower price and unlimited volume, you charge me $20 extra for excess use! Is that your customer care?

  • very_grem 💧 seeker (@very_grem) reported

    Hey @iiNet 24 hrs are up and no reply to my complaint!

  • TheMikeStockton Mike Stockton (@TheMikeStockton) reported

    Hey @iiNet how come nothing on your website is working today? No webmail, no support.

  • ausmark Mark Capps (@ausmark) reported

    @iiNet Hey there - I'm not having much luck with your customer service. Is your response time >4 days atm? Or can you give me a direct email address to someone?