iiNet

iiNet Outage Report in Kiama, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Kiama, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Kiama and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Kiama, State of New South Wales 01/22/2026 20:40

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • MicheleDobb Michele Fay Dobb (@MicheleDobb) reported from Westfield, State of Western Australia

    @iiNet hello do you actually record in an@appropriante ( that is, not just computerised repetition) as I am frustrated as thought I sorted my issue yesterday and have messages and emails suggesting no attention paid. Bad business ethics.

  • lawyer_shipping The Shipping Lawyer (@lawyer_shipping) reported

    Fatima from @iiNet customer service team is out here single handedly saving their reputation in my eyes. She deserves all the good in the world.

  • shouldandmust mick (@shouldandmust) reported

    No callback from @iiNet so I called them and they told me there’s nothing that can do, nobody I can talk to, and I just have to wait and hope the issue gets resolved before someone calls me back tomorrow maybe

  • lawyer_shipping The Shipping Lawyer (@lawyer_shipping) reported

    @iiNet Thanks for not providing any internet for 5+ months, but double dipping on both the nbn broadband (not yet connected) and the mobile wireless broadband (never worked) to the tune of $375. Maybe sort out your story internally before calling me and telling me they can't help?

  • whatjanesays Jane Mills (@whatjanesays) reported

    Hey @iiNet do you have a support team based in Australia where I don’t have to repeat myself 4 times to be heard over crowing roosters?? #businesscustomer

  • lawyer_shipping The Shipping Lawyer (@lawyer_shipping) reported

    @iiNet Sent! Better be as quick as dispute resolution as you are on SM. I want my money back.

  • w0lfling Asher Wolfson (@w0lfling) reported

    @NBN_Australia @viraljetani @iiNet And if it says "An unplanned outage is affecting the network"? Then what? I'm North Ryde, 12 hours without NBN, losing productive work time here. Might need to find an alternative just so that I can earn a living.

  • RoenDavis 💧Roen Lloyd Davis (@RoenDavis) reported

    @iiNet Thank you, iiNet, for the response. It can get frustrating trying to solve these problems. I am delighted to be able to say that I have already had a call from Michael (iiNet) in the Philippines who has patiently worked on our speed problem and it seems rectified for now.

  • Johnybhoy Johnybhoy (@Johnybhoy) reported

    Your daily reminder that @iiNet are an absolute joke of a company. Two days after my internet was down, one cancelled tech appointment without informing me, three calls to complain rerouted to their tech service, contacted their social media who tried to upsell me a more

  • shouldandmust mick (@shouldandmust) reported

    @iiNet Yeah no worries they told me they’ll call me back sometime in the next 24 hours, which can be loosely translated to @iinet won’t reconnect my internet until mid next week because 24 hours takes us into Friday and it’s an issue that takes at least two days to rectify