iiNet

iiNet Outage Report in Kiama, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Kiama, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Kiama and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Kiama, State of New South Wales 11/18/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (88%)

    Internet (88%)

  2. Total Blackout (5%)

    Total Blackout (5%)

  3. Phone (5%)

    Phone (5%)

  4. Wi-fi (2%)

    Wi-fi (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • mabeljessie Judy Brown (@mabeljessie) reported

    @iiNet I will send you yet another private message - but your Customer Service is terrible. I am hearing it from many of my friends.

  • kateandzara just kate (@kateandzara) reported

    .@iiNet Hi - Broadband internet and phone data have both gone down in the last 5 minutes????? Location is Brunswick Vic

  • freddstid whisaldolf (@freddstid) reported

    @iiNet I was on a phone call with a tech support guy last night between 10 and 10:30pm. He organized for a technician to come to my house on Monday around 1pm. Just had a lady call me today then made an appointment on Thursday when it was organised for Monday last night

  • suzcberl Suz Berla (@suzcberl) reported

    @iiNet I upgraded from NBN25 to NBN50 on Thursday...20 minutes later I lost wifi... AFTER 5 hours of phone calls... that i made...NO ONE has fixed it or called me back despite assurances. It is NOT my router...it's the config of iinet. I am still waiting for a fix 4 days later!

  • Renee77652843 Renee Albert (@Renee77652843) reported

    @iiNet Thanks. I’ve messaged you but I’d be grateful if you could stop wasting all this paper spamming random residences. We’re in a climate emergency!

  • eyes_ust Eyes.ust (@eyes_ust) reported

    @Missamoo @iiNet Try calling them on your mobile because your nbn is down and your VOIP is now unavailable. iiNet then charge your mobile to call them - even when they leave you on hold for 30 minutes. I think this has to be illegal so I have referred the matter to the TIO.

  • Gangrenous Shannon (@Gangrenous) reported

    @iiNet I was just wondering if there was a known issue with iinet not connecting to disneyplus. I can connect to other streaming servers no problem but need to disconnect from my wifi and use my mobile data to use disneyplus.

  • jasonscheltus jason scheltus (@jasonscheltus) reported

    @iiNet second time my tech support call has been randomly disconnected today! 2 hours plus on the phone trying to rectify a sales team bungle, very disappointing

  • Missamoo Missa (@Missamoo) reported

    @iiNet Your service is the worst. Almost a week without internet due to and outage only to be told there is a "scheduled outage' for another day at least. What the hell am I paying for? #TO #ombudsman

  • mabeljessie Judy Brown (@mabeljessie) reported

    @iinet Customer Support still can’t retrieve 17 days, of lost emails but can debit my card for $168 for the modem I was supposed to send back. You sent details to the account you closed, I kept ringing you to tell you this.