iiNet

iiNet Outage Report in Kiama, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Kiama, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Kiama and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Kiama, State of New South Wales 01/20/2026 18:05

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • n3w4v3 Virgil / Yes (@n3w4v3) reported

    For those following at home @iiNet has still not been able to resolve my new 5G Home install - they never follow up@on@past calls - three support tickets thus far- all seem to disappear into the ether

  • belindasmilne Belindasmilne (@belindasmilne) reported

    @iiNet @geoffrey_payne Put him back on his original plan. You don’t get to just change people’s plans for a more expensive one, without their informed consent. “We would have sent you an email (so it’s all your own fault)” isn’t consent! Fix it! I would have reported you to the ACCC

  • emmperth elaine (@emmperth) reported

    @iiNet I’ve been on hold over 3 hours today. Not good enough iinet. If there’s no one there DONT encourage customers to wait. Customer service nil.

  • before293021431 before2930214322 (@before293021431) reported

    @iiNet so I just received a message that my task has been closed the problem hasn't been solved. Was told it was escalated but have heard nothing.

  • canning30 Simon Canning (@canning30) reported

    @trevorlong @Channel7 Sadly having major issues with @iiNet multiple NBN disconnections that they are investigating. So forced to rely on ropey free to air coverage.

  • n3w4v3 Virgil (@n3w4v3) reported

    So now after giving support one last go and waiting an hour for a call back @iiNet just hung up on me. ****

  • n3w4v3 Virgil (@n3w4v3) reported

    Cancelling my new @iiNet 5G Home install - what a cheerfully underwhelming onboarding process - I don’t have time to spending days playing to-and-fro with your support team - your support team is obviously overwhelmed.

  • Feintglow Glenn Jones⚖️🔎🇦🇺 (@Feintglow) reported

    @iiNet still does not understand customer service. I called at 1626 today to advise them of a potential major security breach and they were supposed to call back after an hour. I just tried to call again and got recorded message. You know how to reach me iiNet. Do it now!

  • JoshuaEvanJones Josh Jones (@JoshuaEvanJones) reported

    @iiNet when will you support esim?

  • smurf9333 Samuel Murphy (@smurf9333) reported

    @iiNet could accessing your customer service be more useless? Was calling about connectivity, but will now also cancel the account and move to another provider.