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iiNet

iiNet Outage Report in Kiama, New South Wales

Why is my iiNet service not working?

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Full Outage Map

Problems in the last 24 hours in Kiama, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Kiama, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • 62% Internet (62%)
  • 19% Wi-fi (19%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • BennSocialist
    Scott Taylor (@BennSocialist) reported

    @Telstra Let’s do it in public @Telstra. I’m in the building at 335 Anketell Street Greenway. You said you *could not* service me with 5G wireless - yet @iiNet could. How do you explain this?

  • FNQDive
    Merch (@FNQDive) reported

    @iiNet You customer service is pathetic! I aske for a call back in the chat and your staff member called Cyrus said no!

  • villanellesboat
    rory (@villanellesboat) reported

    @iiNet Terrible

  • EpicDestiny02
    Harry Schultz (@EpicDestiny02) reported

    @iiNet @IntoTheWok Also facing the exact same problem on MW2 servers with similar levels of ping change

  • veedub3057
    Vaughan Bellamy-Williams (@veedub3057) reported

    @unicamster @iiNet I only wait on hold for around 3 - 4 minutes, plus the length of time it takes me to fill in the relevant ombudsman service's webform. If the bank / telco / insurer / etc can't answer the phone before I hit send, we deal with it through that process.

  • LPT63006398
    LP (@LPT63006398) reported

    @iiNet I requested to change plans and now my internet is down. Why would that be the way to change plans and if not, how do we fix this?

  • NatMcNazz
    Nat 😷 (@NatMcNazz) reported

    Yaaay! So glad you made me upgrade my router, @iinet so that I could continue to experience your inaccessible service now with an even shinier router!

  • petebarron
    Pete (@petebarron) reported

    Upgraded to 5G as recommended by @iiNet and have been down most of the night. Never had this issue with the NBN and have been on hold forever trying to resolve. No issues in the area according to their site - epic fail for a telco!!!

  • b16deloz
    Del (@b16deloz) reported

    @iiNet on hold for 25 minutes so far customer service is on point as always

  • ajb_74
    Adrian Black (@ajb_74) reported

    @iiNet … can you please tell me when your Hosted Exchange will be fixed? I have been subscribing to you Service since 2013, and this completely botched upgrade and it’s impacts are appalling! When will it be fixed? Why shouldn’t I go elsewhere for my service? #iinet #broken