iiNet Outage Report in Kiama, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Kiama, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Kiama and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (76%)
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E-mail (8%)
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Wi-fi (8%)
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Total Blackout (4%)
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Phone (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Brendan A Jones
(@brandybongos) reported
@iiNet I have made 5 calls on this issue, Leo. I’ll DM you.
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John Banks
(@johnban81940041) reported
@iiNet I see that you claim you No 1 for customer service. Hard to believe given my experience. I’ve been misled, lied to wasted days waiting for appoints that no ones turned up to. You can only contact offshore call centres who have no idea how to handle things.
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John Banks
(@johnban81940041) reported
@iiNet That's not been my experience by any stretch, as you can probably see from my earlier tweets. Although I'm not surprised thaf anyone of any seniority, or even anyone in country, is willing to pick up the phone and talk to a customer. Mind you, you have my money so why would you?
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Allan Randall 알란 란달
(@ZeroArmour) reported
@iiNet internet down in Kwinana (6167) area. Any information on this?
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Kelvin Baggs
(@KelvinBaggs) reported
@NBN_Australia Total outage in Brisbane, Adelaide street for 16 hours and no updates. @iiNet
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John Banks
(@johnban81940041) reported
@iiNet What a surprise that @iinet customer relations have achieved nothing at all to help and now don’t even return calls. Having to deal with NBN direct. An appalling “service” provider.
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John Banks
(@johnban81940041) reported
@iiNet Done that before, worse than useless. Told to sit and wait... For a phone call that never came!
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John Banks
(@johnban81940041) reported
@iiNet @Gervo1865 Wouldn't bank on it mate. After a litany of **** ups, lies, etc, I was assured a senior manager (albeit in customer relations), Shane, would call by 5pm today. Suffice to say nothing!
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John Banks
(@johnban81940041) reported
@iiNet Godot. The only thing we dont have to wait for is the automatic billing for the service we dont recieve. Genuis business mode. Guessing this will be placed on the pile of complaints you recieve – hope you have a ladder.” Sorry, but of a long one that.
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RetroMonkey
(@Retromonkey8) reported
So @iiNet refuses to read me emails or hear me out. You refuse to credit my account, you continue to call me ok the phone and fail to even come close to an acceptable standard of customer service. 3 days ago I asked for all correspondence to be conducted over email.