iiNet

iiNet Outage Report in Kiama, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Kiama, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Kiama and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Kiama, State of New South Wales 11/25/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (88%)

    Internet (88%)

  2. Total Blackout (5%)

    Total Blackout (5%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • awambmrgw 🐀 Awambmrgw 🕯💉💉 (@awambmrgw) reported

    @ken_killcare @miriamcosic @iiNet Nope, the problem is 100% Iinet. 6 mths ago at the end of a 6mth intro offer to new plan, they wouldn't neg on price and upped from $99 to $129. When we left over a separate issue, they offered same deal for $89. Too late! If they'd neg earlier, I wouldn't have shopped around.

  • shouldandmust mick (@shouldandmust) reported

    @iiNet have totally disconnected my service with no warning and are blaming the NBN even though when it happened in may 2021 they assured me it wouldn’t happen again

  • GlenCodes Glen Codes (@GlenCodes) reported

    @spyn @iiNet Agreed. Ten cents. What's the cost of a customer's bad experience over a mere ten cents. I'm willing to wager the average cost to acquire a customer is more than that. Crazy.

  • shouldandmust mick (@shouldandmust) reported

    It’s 11:30 on a Friday so I feel like it’s safe to assume @iiNet and @NBN_Australia won’t be reconnecting my service until after the weekend. I live in a regional area with unreliable 4G service and rely on the internet connection for everything. What am I supposed to do?

  • shouldandmust mick (@shouldandmust) reported

    @NBN_Australia my internet has been disconnected twice because someone has tried to connect a new service at my address. @iiNet are placing the blame solely on @NBN_Australia but there’s no way for me to resolve this issue directly with NBN.

  • michaelhutton Michael Hutton (@michaelhutton) reported

    @stkitching @iiNet Having the same issue in Annandale. Haven't had internet all day @iiNet

  • ken_killcare Ken Nielsen (@ken_killcare) reported

    @awambmrgw @miriamcosic @iiNet The problem is probably with NBN Co for which iiNet is a retailer. A major issue is that because NBN Co has no relationship with the customer it often does not act with a great sense of urgency. It’s insulated from highly annoyed customers.

  • JanB_QLD Jan Bowman 🌈 (@JanB_QLD) reported

    @iiNet is email down? Mine is not working.

  • HoganMitchell Sorcerer Mitch🐲🗡️ (@HoganMitchell) reported

    @iiNet Hi, NBN went down 20 mins ago after a nearby lightning strike but both your outage page and NBNs say no issues. Are you able to confirm if there's a problem? I can DM the postcode.

  • Matthew49134728 Matthew walker (@Matthew49134728) reported

    Hi @iiNet your website says service at my address there is “no indication of anything affecting you. Wooo hooo” but I have no service and @NBN_Australia website says there is an outage and to contact you???? What’s going on? Not wooo hooo! 🤬