iiNet Outage Report in Lorne, Surf Coast, State of Victoria
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Lorne, State of Victoria
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Lorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (81%)
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Total Blackout (7%)
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Wi-fi (7%)
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E-mail (2%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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ozshena
(@ozshena) reported
@iiNet Your total lack of information for over 24 hrs is what is unforgivable and will be losing you many thousands of customers and possibly include legal action from business clients. Your apology with no fix yet and no timeline for rectification is a pathetic effort.
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Connor
(@connorbrady00) reported
@iiNet Paying $25 a year for an email service, and I can't even access any emails!! Could easily set up an email for free with better security.
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M
(@campo62) reported
@iiNet Remind me to email you a message of cancellation once you are up and running again. Since yesterday I have been trying to change settings etc thinking the problem was with my phone. Wasted time if only you had sent out a message earlier.
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Sebastian
(@Sebasti75147061) reported
@iiNet how much longer do you think the outage will be?! Please don’t paste the same reply about ‘extreme weather’. Just want to know if it will be an hour/day/week so I can make other arrangements. Thanks.
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Doug H Nut
(@Hornso43) reported
@iiNet We haven’t had internet for 24 hours. Any help?
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Simon Oliver Wright
(@euphospug) reported
@Nemspy @jen_vevie @iiNet They USED to be WA company, and their customer service was second to none, then after they were bought by TPG (NSW company) it all went to ****
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Silens Mortalis
(@SilensMortalis) reported
@iiNet @roger_groom After a day it is considerably more significant than an “inconvenience”. It is about time iinet owned the problem it has created through its apparent negligence,
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Tim Fountain
(@Tim___F) reported
@iiNet You have most customer contact details. Why wasn't there at least an SMS? Or did you lose access to customer databases as well?
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Dan Read
(@DanRead3) reported
@iiNet Can’t believe this is taking so long to fix…. Are the people who have sent us emails getting a bounce back so they know their email hasn’t gone thru??
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Ian McLean
(@imclean557) reported
@iiNet Does this also include customer web hosting and Business Cloud services? The latter at least appears out of action.