iiNet Outage Report in Lorne, Surf Coast, State of Victoria
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Lorne, State of Victoria
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Lorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (77%)
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E-mail (8%)
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Wi-fi (6%)
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Phone (6%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Higginson
(@andrewhiggo) reported
@TheRiffJet @iiNet @NBN_Australia Yeah, the interactions between iinet and NBN appear strained. NBN treat them like Telstra (mostly) treats it’s customers
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meh...
(@brad_00) reported
@iiNet been a customer for 17 years and the service is unacceptable. From trying to establish new service to cancelling existing service. I can’t believe how poor this experience has been
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Riff Jet
(@TheRiffJet) reported
Thanks iinet for the piss poor customer service tonight @iiNet you really have poor form with the customer relations staff member, over my two accounts. Blaming the customer over slow NBN speeds. Why do you do this to customers??? #iinet
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Riff Jet
(@TheRiffJet) reported
@TubbsJTattsyrup @iiNet As an 18 year customer iinet, this is appalling customer service you are giving to this couple. You should be ashamed of your behaviour. #iinet
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Tubbs Tattsyrup
(@TubbsJTattsyrup) reported
@iiNet @ThisIsYomojo Watch this space for me. At the end of this, I’m using all these correspondences to write a super-Karen complaint to @iiNet ’s CEO and the ACCC. Bloody atrocious!
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Riff Jet
(@TheRiffJet) reported
Today’s Amateur Hour @iiNet is brought to you by….You guessed it, iinet. Tactic 101, Lets blame the customer. Tactic 101 A, Lets treat the customer as stupid. Customer Service: Zero. Recommend iinet to others: Zero. #iinet
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Eye2Eye
(@EyemanPatg) reported
@TheRiffJet @iiNet Yep got BS message from iiNet and then got an email about some order I never placed and then when i ring the number on the email - they can't explain anything. Has iiNet become Australia's worst telecommunications Co?? #iinet @iiNet
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Philip Walker
(@sumerdigital) reported
@iiNet Apparently you can't help. You have cancelled the service of a 94 year old women who depends on being connected for no reason and without authority. I have been an @iiNet customer for almost 23 years and had no idea that you would breach your duty of care in such a way.
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Katrina
(@libravaga) reported
@TheRiffJet @iiNet Spot on. It's hard to get good help but their internal incompetence should never cost you. They all get paid. Good work, bad work, no work and ugly work (getting paid for attendance is laughable due to covid, management's holiday). All you've received is **** service and a bill!
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Riff Jet
(@TheRiffJet) reported
@DisgruntledPe14 @iiNet My issue has been going on since I switched over to nbn. About 4 months now.