iiNet

iiNet Outage Report in Lorne, Surf Coast, State of Victoria

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Lorne, State of Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Lorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Lorne, Surf Coast, State of Victoria 12/09/2025 10:05

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (83%)

    Internet (83%)

  2. Total Blackout (7%)

    Total Blackout (7%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • grumpyeconomist David Briggs (@grumpyeconomist) reported

    @iiNet I note your sms that we might have internet problems. Confirming that we do!!

  • maystation4 Steve May (@maystation4) reported

    @iiNet You know my name. Check the files. Mine’s the big one with stuff up after stuff up even though I’ve been a loyal customer. And please stop saying keen to look into it. I’m keen to get my service after a second week with zero net and no refund or compensation.

  • earsman_paul Paul Earsman (@earsman_paul) reported

    @iiNet interesting to see you claim to be number 1 in customer service. I have been trying to get you to fix my constant dropouts for 9 weeks, and still can’t use the internet for any longer than a couple of hours. Very poor customer service

  • tim_rust Tim Rust (@tim_rust) reported

    @Steve_Clark Credit where due! They turned up and fixed the problem, which required real fault finding, not simple part replacement. From calling @iiNet to fixing by @NBN_Australia: approx 24 hours. well done

  • weezmgk Comrade Weez (@weezmgk) reported

    @iiNet Looks like you have fixed the problem, it is working OK now, thank you

  • BludClotAU BludClotAU (@BludClotAU) reported

    @iiNet anyone else in 5041 suffering from NBN outage? I got the 'red light - optical' on my NBN box.

  • PetraAu Petra Campbell (@PetraAu) reported

    @Max_by_the_bay @iiNet It wasn't offered as a solution. assuming there is not such offering. but when I get someone higher up, I'll ask

  • mooshka79 Kristy Himbrechts (@mooshka79) reported

    @iiNet taken a 5th payment from me and still have not connected my internet!!! Worst customer service ever experienced. iiNet are thiefs

  • jokay jokay (@jokay) reported

    When you're trying to fix your Mum's email, and you're on hold to grapevine support which might be @iinet support or maybe now it's @tpg support and the hold music is awful and you don't believe the 'we'll be with you shortly' messages and you want to break something! 🧐🤪🤬

  • PetraAu Petra Campbell (@PetraAu) reported

    Dear @iiNet. My issue is not solved. I still am not receiving my emails and I still cannot access webmail. I still do not authorise iiNet to delete my records. iiNet has disrupted my business with no fair warning. I just received a DM suggesting my issue is resolved? It's not.