iiNet Outage Report in Lorne, Surf Coast, State of Victoria
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Lorne, State of Victoria
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Lorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (77%)
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E-mail (8%)
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Wi-fi (8%)
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Phone (6%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Rosalie Bent
(@RosalieBent) reported
@Nemspy @SinbadthePirat1 @iiNet so? what kind of professional ISP cant handle a few hot days? At worst, you shut down a few services to cool an overheated room but it doesn't explain... THE REST OF THE COUNTRY!
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benny
(@_benny4) reported
@Sebasti75147061 @iiNet Horrid ISP since they sold out to the devil of which is TPG.
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ozshena
(@ozshena) reported
@iiNet Your total lack of information for over 24 hrs is what is unforgivable and will be losing you many thousands of customers and possibly include legal action from business clients. Your apology with no fix yet and no timeline for rectification is beyond acceptable for any business.
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Magicistinna
(@Blue_Moon_It_Is) reported
So... boxing day sales are on and a number of sites want me to add the discount code from the email. @iinet how do I do that when YOUR email service has been down for more than 24 hours.
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CrazyMan
(@CrazyMa90086498) reported
@iiNet It’s about time you put out an official communication about the outage. If you did this 24 hours ago your customers wouldn’t be so irate. However, waiting a day before saying anything only opens you up to a flood of complaints to the TIO.
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Mike
(@Nemspy) reported
@iiNet Some huge overreactions in this thread. How often does email go down? This is obviously an extraordinary occurrence. I can wait.
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🌻 Annie Ryan 🌻
(@AmryanAnnie) reported
@iiNet Poor form guys! You could have notified customers 24 hours ago when services first went down. Most things are readily forgiven with some communication. And you are a communication business!!
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ozshena
(@ozshena) reported
@iiNet Your total lack of information for over 24 hrs is what is unforgivable and will be losing you many thousands of customers and possibly include legal action from business clients. Your apology with no fix yet and no timeline for rectification is a pathetic effort.
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Kelly L
(@lodge_kl) reported
@iiNet .. Approaching 30 hours now since last being able to access email. You’ve been working on the issue for at least 8 hours now……. When is it going to be fixed ??
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Whither democracy & humanity?
(@dianemcostello) reported
@iiNet My most recent email was nearly 26 hours ago. Regular updates would be appreciated. Even to say that you have found the problem, or have found it but ....