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iiNet

iiNet Outage Report in Lorne, Surf Coast, Victoria

Why is my iiNet service not working?

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Full Outage Map

Problems in the last 24 hours in Lorne, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Lorne, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • 62% Internet (62%)
  • 19% Wi-fi (19%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Gangrenous
    Shannon (@Gangrenous) reported

    @iiNet I was just wondering if there was a known issue with iinet not connecting to disneyplus. I can connect to other streaming servers no problem but need to disconnect from my wifi and use my mobile data to use disneyplus.

  • ElliottLovejoy
    Elliott Lovejoy (@ElliottLovejoy) reported

    @iiNet Five days after I was meant to be connected to the internet and still nothing. Multiple phone calls with no resolution

  • mabeljessie
    Judy Brown (@mabeljessie) reported

    @iiNet I will send you yet another private message - but your Customer Service is terrible. I am hearing it from many of my friends.

  • suzcberl
    Suz Berla (@suzcberl) reported

    @iiNet I upgraded from NBN25 to NBN50 on Thursday...20 minutes later I lost wifi... AFTER 5 hours of phone calls... that i made...NO ONE has fixed it or called me back despite assurances. It is NOT my router...it's the config of iinet. I am still waiting for a fix 4 days later!

  • cloudcitizen
    Graham Lauren (@cloudcitizen) reported

    @iiNet @whirlpoolnetau #iiNet's service is a DISHONEST DISASTER. It is now double-dipping on my credit card, taking twice as much money as it had originally been charging, but with no variations at my end to the service I use and want to pay for. Small businesses AVOID #iiNet.

  • ianbfarquhar
    Ian Farquhar (@ianbfarquhar) reported

    @misullivan @LG_Australia @iiNet It’s surprising how many people don’t understand bridge mode devices. Security architects, who should, are some of the worst offenders. I had a Telstra engineer tell me that I didn’t need a firewall between their garbage modem and my network. “One is built in”. 🙄🙄🙄🙄

  • Renee77652843
    Renee Albert (@Renee77652843) reported

    @iiNet Thanks. I’ve messaged you but I’d be grateful if you could stop wasting all this paper spamming random residences. We’re in a climate emergency!

  • misullivan
    Michelle Sullivan (@misullivan) reported

    @ianbfarquhar @LG_Australia @iiNet Well it can be a reasonable firewall... sorta.. it’s basically Linux and iptables which you can make a decent firewall out of... the problem is when it is also your endpoint with credentials it’s a problem.. need and “in” and “out” and the modem endpoint next to it.

  • jasonscheltus
    jason scheltus (@jasonscheltus) reported

    @iiNet second time my tech support call has been randomly disconnected today! 2 hours plus on the phone trying to rectify a sales team bungle, very disappointing

  • Doqistyle
    Doq 🍬 (@Doqistyle) reported

    @ahricunt @iiNet help images not loading