iiNet Outage Report in Lorne, Surf Coast, State of Victoria
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Lorne, State of Victoria
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Lorne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (64%)
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E-mail (11%)
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Wi-fi (11%)
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Total Blackout (8%)
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Phone (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Kosta Iatrou
(@KostaIatrou) reported
@iiNet can’t get through to you. Initially I spoke with one person who had rosters crowing loudly in the background! Is your call centre in a farm? Plus I’ve left call back requests for 3 days but nobody’s home? Seriously bad customer service :( It it time to change providers?
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Dean Lewis
(@deanfrommelb) reported
@iiNet Does the new Home 5G plan come with backup 4G if 5G has issues? Generally I find my 50mbs is a floor, not a ceiling when it comes to speed. "Sometimes" it all drops out, and as I've moved from NBN to this, I'm not sure what troubleshooting steps to take
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Dean Lewis
(@deanfrommelb) reported
@iiNet With telcos and ISP's I'm used to seeking help through online chat with the company. Having a call, waiting around is unacceptable in 2023. Online chat seems only for sales, is this right?
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Glenn Jones⚖️🔎🇦🇺
(@Feintglow) reported
@iiNet still does not understand customer service. I called at 1626 today to advise them of a potential major security breach and they were supposed to call back after an hour. I just tried to call again and got recorded message. You know how to reach me iiNet. Do it now!
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Ash 👻
(@queenmashie) reported
@kateloh @iiNet Looking at switching today. I’ve had too many issues. First instance of me trying to fix things resulted in them updating the account information to be a random amalgamation of my partners name and mine so I can’t even prove my identity because it’s messed up on their end 😡
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elaine
(@emmperth) reported
@iiNet please answer the phone. Internet is broken. Over 20+ years and I’m thinking about leaving you.
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Simon Canning
(@canning30) reported
@trevorlong @Channel7 Sadly having major issues with @iiNet multiple NBN disconnections that they are investigating. So forced to rely on ropey free to air coverage.
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Linda Booth
(@LindaDBooth) reported
Hey @iiNet is your service down? As I have no internet here???
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Grant
(@gdp_70) reported
Hey @iiNet - got an ATO spam email this morning and ALL 800+ people it was sent to have @iinet email addresses?? Security issue on your end??
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before2930214322
(@before293021431) reported
@iiNet so I just received a message that my task has been closed. But the problem hasn't been solved. Was told it was escalated but have heard nothing.