iiNet Outage Report in Mackay, State of Queensland
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (78%)
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E-mail (8%)
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Wi-fi (6%)
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Phone (6%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Wood
(@JustClaireWood) reported
@pauldutton1968 @belindasmilne @iiNet We need telstra, no option. We were on the NBN available list. I had to go away for a month leaving my husband, who has serious health issues alone. I decided to contact ombudsman & mentioned this during my final attempt to get connected. All connections done within a week.
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Maree Slatter
(@MMareeslatter) reported
@belindasmilne @pauldutton1968 @iiNet We have now heard back from the NBN. There are no plans to roll it out here. There is a satellite service available that is the NBN SkyMuster. Sigh. We are now investigating that.
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Comrade Weez
(@weezmgk) reported
@iiNet nbn off in postcode 2778 since 4:38pm AEDT. Storm went through & took down grid power, too.
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Dame Holly says #gladysmustgo
(@Lee_Tennant) reported
@pauldutton1968 @iiNet The worst part was that they'd say they'd do something and never do it and then you have to call again and go through it again. I was ready to kill them, honestly.
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Shaggy_Steve
(@shaggy_steve) reported
I swapped from being a loyal @iiNet customer due to shitty "congestion" issues Thanks to @Krusey_mate I swapped to something that's a little more expensive. But it supports Australians and haven't had an issue since Have you ditched a **** ISP recently!?
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👣 🌏 💫 Wiimpitja 🌳 🦅 🐾
(@pauldutton1968) reported
@belindasmilne @iiNet I’ve had it. I need internet access for work and I’ve used my own money for mobile data to make sure I could stay connected. Today’s no help run around was the last. I’ll be contacting Communications Ombudsman about this.
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Belindasmilne
(@belindasmilne) reported
@MMareeslatter @pauldutton1968 @iiNet If the power goes out and NBN router goes down, your old phone won’t work either unless you have a battery back up. Best to have a mobile phone on standby for emergencies
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💧 butcherbird
(@butcherbird) reported
@pauldutton1968 @belindasmilne @iiNet Amaysim if you have access to Optus network. I use my phone when my NBN drops out, which is frequent. Telstra don't care.
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L Gervasoni
(@Gervo1865) reported
@NBN_Australia @iiNet internet has been going out a lot in Hepburn Springs over the past 2 months. Been out for 20 mins now ... turned modem off and on 3 times but no joy. Anyone else having problems?
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Maree Slatter
(@MMareeslatter) reported
@pauldutton1968 @iiNet iinet is a form of torture. We have access to only 120g with a dish, with very limited almost no service to make a call on our mobile phones, and every single time it rains the landline goes down and is out for at least a week. We are virtually uncontactable! Hideous.