iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 03/29/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Jokeown LeftyJo 🌺🌺🌺 (@Jokeown) reported

    Anyone had any luck with @iiNet today? Emails are still down

  • _Costley Costley ⚽️❣️MUFC (@_Costley) reported

    @iiNet Your customers deserve better clarity, I appreciate that the weather locally was extreme, but why this long to post this message with no insight or information Has our data been compromised? Is it an issue with hardware? Do you appreciate the scale of the issue? If not when?

  • jd_sullivan jd_sullivan (@jd_sullivan) reported

    @iiNet Like a day late .. what’s the timing on the service in southwest WA?

  • roger_groom Roger Groom (@roger_groom) reported

    @Stoowey @iiNet I'm not directly impacted by this but never the less I can't believe the handling of it.

  • KBCanB 🌻🐝🐝🐝🐝🐝🌻 20 May - World 🐝 Day (@KBCanB) reported

    @AgentBasil @CraigAllenCBR @iiNet Reporting from Stirling...where it's still on the blink.. A suggestion/something I learned/relied on back at the start of this pandemic when my iiNet went seriously belly-up..if you go & sit outside the Woden Library..their WIFi might help with your eMail?

  • Nic_Innov8 Nic Lindner (@Nic_Innov8) reported

    @MarianneNassar1 @iiNet Me too! Fix it now @iiNet 😬

  • Miketrike8 Mike trike (@Miketrike8) reported

    @NBN_Australia 3 months. Of 24h disconnections. 20 times a day. Or no internet at all. 12 weeks. Ripping my hair out. I had to go through TIO and BRRR. Also, customer "service" @iiNet provides is the biggest sham next to NBN providing capability. Fm an ex qdf mbr intimate with sigint and comms.

  • shazioewins Sharon (@shazioewins) reported

    @iiNet Almost 24 hours with no access to our emails! Might seem trivial to some but for others urgent work emails, vouchers for Christmas & I’m sure other critical information is now not accessible-it’s crucial to fix asap BUT We also need to be informed regularly of the status!

  • MissMFNQ Martina Christie (@MissMFNQ) reported

    @iiNet An absolute disgrace 24hrs before acknowledging there’s a problem. Even I can use my 4g phone to post a status update to social media it really isn’t that hard, get a guy & his smartphone and say ‘hey go post to FB & Twitter and let our valued customers know that we got problems”

  • SilensMortalis Silens Mortalis (@SilensMortalis) reported

    @iiNet An hour, a day or a week to fix it? Please communicate to your customers.