iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 01/30/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (77%)

    Internet (77%)

  2. E-mail (9%)

    E-mail (9%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesHumbers James Humberstone 💉🌈 (he/him) (@JamesHumbers) reported

    @NBN_Australia you came to fix our internet twice this week but couldn’t. Our ISP @iiNet let us know on Weds they had again told you not fixed but still no booking from you to come back. Kids in lockdown… it has been weeks… we need it fixed!

  • andrew_rock Seething Ball of Rage (@andrew_rock) reported

    Hey @iiNet, nice try to upsell me to 200Mbps with a free trial. I never get anything like the 100Mbps I pay for, with or without the alleged boost.

  • TheMikeStockton Mike Stockton (@TheMikeStockton) reported

    Hey @iiNet how come nothing on your website is working today? No webmail, no support.

  • dcberty DCBERTY (@dcberty) reported

    @iiNet nbn outage at postcode 4152 Camp Hill since 2pm. Not good enough. When will it be fixed?

  • very_grem 💧 seeker (@very_grem) reported

    Hey @iiNet 24 hrs are up and no reply to my complaint!

  • samtown87 Samantha Dickson (@samtown87) reported

    @iiNet Currently getting stonewalled by every incompetent employee you have who cannot connect us with local support for a technical issue.

  • amurray85 Adam Murray (@amurray85) reported

    @iiNet any outages reported in Shellharbour NSW? My service is currently down

  • Bailey89671733 دولة قطر (@Bailey89671733) reported

    @iiNet my internet drops out the same time every evening is there something I can do about this? It’s been persistent for 2 months and I’ve tried everything on your website. Please help I cannot deal with this any much longer.

  • JoolzCheat Julian Griffin (@JoolzCheat) reported

    Hey @iiNet would it be possible to get an urgent response to tech support (ref: 359671153). 5% packet loss in SA FTTB ongoing for past few days. Intermittent over past few months

  • samtown87 Samantha Dickson (@samtown87) reported

    @iiNet hey, we are on our third day of no internet during Sydney lockdown. Having an absolute fabulous time getting bounced around, lied to and hung up on by your agents in Manila & STH Africa. Any way you could provide some actual support so I don’t lose my job? #lockdownsydney