iiNet

iiNet Outage Report in Mackay, State of Queensland

No problems detected

If you are having issues, please submit a report below.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 12/11/2025 03:10

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (83%)

    Internet (83%)

  2. Total Blackout (7%)

    Total Blackout (7%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Daft_Doughnut James 🙈 (@Daft_Doughnut) reported

    @iiNet are you sure there isn't issues with the internet in our area? It's been messing up this past 2 weeks very patchy... On & off 😱

  • Madmanacrossth1 Madmanacrossthewater (@Madmanacrossth1) reported

    @PrinPeta @DocB__ @iiNet I'm still with Internode after 12 years. Fantastic service....but there will come a day when it turns to crud now they are owned by TPG (2020).

  • HudgellSuzanne suzanne hudgell (@HudgellSuzanne) reported

    @DocB__ @iiNet I get it ! I have had good customer service from them though

  • BaaijJohan Johan (@BaaijJohan) reported

    @iiNet any known HFC issues in Ballarat? Intermittent loss of connection this morning. Now unable to connect at all.

  • Miss_Maudy Miss Maudy🍸 (@Miss_Maudy) reported

    @iiNet Hello! Is HFC down in East Geelong? Or is my internet box just dead? Or is it both??!!??

  • sulqss sulqs (@sulqss) reported

    @Ceice @iiNet yo my internet bugging out can you please help?

  • PeterSStrempel Peter Strempel (@PeterSStrempel) reported

    @DocB__ @iiNet My ADSL line will be switched off next month, so I took the plunge and chose an NBN re-seller. Regulated wholesale price-fixing and competition only in customer service costs is a disaster for customers.

  • fransi1803 Melissa Loew 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@fransi1803) reported

    @DocB__ @iiNet Try Telstra. I've always been a customer and they were very good with my NBN connection

  • LabworksVapes Paul Blamire (@LabworksVapes) reported

    @DocB__ @iiNet I used to have an account with them - absolute joke is all I can say, terrible service / overcharging / wrong billing

  • COINSinHAND coinFREAK (@COINSinHAND) reported

    @iiNet tried resetting my toolbox password 6 times. Why is the link not working over and over again.