iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 02/06/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (77%)

    Internet (77%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • iamrocketpants Ed (@iamrocketpants) reported

    @iiNet I've spoken to the call centre about FTTC nbn outage and was told it is a either a network issue or iiNet equipment issue. No updates available on your network status page. Any updates?

  • Tammygrace119 Grace (@Tammygrace119) reported

    @jrkhnt @ScamDetector @iiNet Exactly what happened to me last week but #Kevin_tech50 on Instagram helped me recovered back my account within 20 minutes. message him now for help

  • miriamcosic Miriam Cosic @miriamcosic@masto.ai (@miriamcosic) reported

    @iiNet Hi Risa. The support person who helped me meet my appointment did just that. But why this sudden thing with no warning for international calls that I never had before? And how can one do overseas business keepking one eyeon a pre-paid balance? #journalism #freelancelife

  • TheDancingSlug Captain Krem-Eminem. (@TheDancingSlug) reported

    @iiNet Ive been on hold to mobile support and no-one is answering after an hour. Sales fixed my account but had to transfer me to support to unlock the phone. I've tried twice and no-one is answering.

  • AshRoyHelps Ash Roy (@AshRoyHelps) reported

    @iiNet you cut off my internet for no apparent reason and now I can’t contact you. I’ve called 5 times and been on hold for ages each time! What are you doing??! Awful #customerexperience

  • OliviaRadonich Olivia Radonich (@OliviaRadonich) reported

    @iiNet outage in Northcote since this morning and impossible to reach you via phone?

  • Liaxox Lia (@Liaxox) reported

    @aflutter @iiNet @NBN_Australia According to NBN we never have problems

  • narelleford Narelle (@narelleford) reported

    @iiNet any problems in Canberra at the present time?

  • beera_saikumar Saikumar Beera (@beera_saikumar) reported

    @Liaxox @iiNet 16 hours still no resolution...

  • ElChapoNaz Naz (@ElChapoNaz) reported

    @iiNet Hello this is the second time our internet has gone down and stopped working