iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 02/07/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (76%)

    Internet (76%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • ItsBenParks Ben Parks (@ItsBenParks) reported

    @iiNet Useless company. Never helps.

  • DavidHobbs08 David Hobbs 💜 (@DavidHobbs08) reported

    Hey @iiNet - any chance that our home email will start working soon? Please? 3 calls to tech support, 1 follow up email (from my work account, because, you know, our home email doesn't work) to tech support, and still no follow up or resolution. 😡 #poorcustomerservice

  • ange_ferguson Ange Ferguson (@ange_ferguson) reported

    @iiNet frequent outages with NBN in Richmond 3121. I emailed support more than 24 hours ago, problem is persisting no response from you yet

  • Its_MB Mikey B (@Its_MB) reported

    @iinet is there an outage in Salisbury Sa 5108? No NBN, no phone.

  • nChef_ Chef (@nChef_) reported

    @iiNet why my internet keeps cutting out I'm trying to stream pls fix

  • thanium thanium (@thanium) reported

    @iiNet , outage in 3108? Website says ‘no’. Checked modem etc. NBN modem keeps rebooting. Thanks

  • sirfane Hayden Ellis (@sirfane) reported

    @iiNet please help my nbn stopped connecting

  • aparachick aparachick ❤️ (@aparachick) reported

    @iiNet outage in Ocean Grove 3226

  • kevbre2 Kevin Brennan (@kevbre2) reported

    @alisoncroggon @iiNet Report them to Communications Ombudsman! it's chronic & systemic at Iinet. I've been taking them to task on a number of really poor practices, non-delivery of services and accounts/billing errors.

  • spunkyfuzzguts no one (@spunkyfuzzguts) reported

    @iiNet is there a service outage in Kingaroy?