iiNet

iiNet Outage Report in Mackay, State of Queensland

No problems detected

If you are having issues, please submit a report below.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 12/01/2025 22:20

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (82%)

    Internet (82%)

  2. Total Blackout (7%)

    Total Blackout (7%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • ExcelYourself Neale Blackwood (@ExcelYourself) reported

    Hey @iiNet is your website and email down?

  • Leesey_Lou LeeseyLou (@Leesey_Lou) reported

    Is there something majorly up with @iiNet right now? Can’t access their site or my emails and nothing about an outage anywhere

  • kcilliers Kevin (@kcilliers) reported

    @iiNet is having a problem with emails. Also their home page is not accessible. Mostly I've never had problems with @iiNet in over 20 years with them, so there must be some pretty major issue going on......

  • Gezza_Lenko Gezza Lenko - Cave Dweller (@Gezza_Lenko) reported

    @iinet webmail server down?

  • littlemissaj65 AJT - get vaccinated! (@littlemissaj65) reported

    Hey @iiNet when are you going to say something about this massive outage?!

  • t2d66 2dogs (@t2d66) reported

    @iiNet @Rebus0906 been down since last night AEST mate. no pressure.

  • OzMikeof MikeofOz (@OzMikeof) reported

    @iiNet My email is down over Christmas and to say I'm really ****** about it is an understatement..... get it together iiNet.

  • t2d66 2dogs (@t2d66) reported

    @jswharton @iiNet Was on hold listening to back 2 back ads this a.m. for 2hrs 1min 43 secs, then the machine hung up on me. Rang back Billing got to 2 mins 35. Maybe I should let the phone answerers get out back to help the techs. No humans to chat with to pay a bill. Down since last night AEST.

  • t2d66 2dogs (@t2d66) reported

    @kidsglasses @iiNet @Rebus0906 Should stop thousands of us 'spend & saving' today. Must be super super serious issue. Wonder what is behind this..... On hold on phone 1:10 min hearing ads back to back. Email down. What mess. Error 522 Ray ID: ***** 2021-12-25 22:41:36 UTC Connection timed out.

  • stejwill Don’t grow up, it’s a trap 🦘✳️💉 (@stejwill) reported

    @iiNet exhibiting its usual levels of customer service I see, all services down with no explanation. At least my @Pentanet_ISP connection is working, but my iinet email account is dead. Merry Christmas!