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iiNet

iiNet outages and service status in Mackay, Queensland

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Full Outage Map
  • iiNet generated 0 outage signals in the last 24 hours around Mackay, including 0 direct reports.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Books4566
    Books (@Books4566) reported

    As usual @iinet are clueless. Take my monthly Payment without fail on the dot every single month. You have a problem with @iinet it’s never their fault it’s always @NBN. Tired of multinationals taking my money with zero accountability

  • AustralienLlama
    Llama (@AustralienLlama) reported

    Ever since @internode got sold to @iiNet the service has gone to absolute ****. Customer service is **** and slow. And I can tell they dont care. Been an Internode customer for over 10 years, think it's time to leave. @superloopau , what's your customer service like?

  • DianeDromgold
    Diane Dromgold (@DianeDromgold) reported

    It's impossible to get any help from @iinet They are cancelling hosting but no reply to messages, no one ever picks up even when we wait on the phone for hours. Come on! There has to be some way to get help. Has anyone called the Ombudsman?

  • syedmahmood988
    Syed Mahmood (@syedmahmood988) reported

    @iiNet on phone since 2+hours but no response and hang up the phone. Either you need to better your service or shut down your company. Worst experience

  • GameWritersNetw
    Goon (@GameWritersNetw) reported

    @iiNet your phone system is useless. It’s a bunch of automated **** and I cannot get to a human support agent. How ******** can I get in touch with you to resolve an issue?

  • skyfire747
    Anthony Widdowson 🐦 (@skyfire747) reported

    Thinking wether our @iiNet router needs replacing. We have the TGiiNet-1, (I think) and it is slow to get going if we ever have to turn it off and back on. Seems we have had it for 19 years and 9 months. Just wish I knew when the NBN upgrade was going to happen, still on fttn.

  • franklycott
    Frank Torre (@franklycott) reported

    @iiNet no phone service. No Panic alarms. No CCTV coverage!! Well done iinet and TPG!! No service. No help. No care!!

  • Simplismm
    zDarkrai (@Simplismm) reported

    @iiNet @Xyenia3 hey can you fix my internet lol its been acting up

  • padubyatee
    PaulTee (@padubyatee) reported

    @iiNet investigating a cyber incident involving unauthorised access to iiNet’s internal order management system by an unknown third party

  • YoureSoHumerus
    H u m e r u s 🏳️‍⚧️🏳️‍🌈🇦🇺 (@YoureSoHumerus) reported

    Nothing like waiting on urgent communication with an employer only for @iiNet and @WestnetAU webmail to go down for over 6 hours with nary a peep to even acknowledge it on their social media.