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iiNet

iiNet Outage Report in Mackay, Queensland

Why is my iiNet service not working?

No problems detected

If you are having issues, please submit a report below.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Full Outage Map

Problems in the last 24 hours in Mackay, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • 62% Internet (62%)
  • 19% Wi-fi (19%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • ZeroArmour
    Allan Randall 알란 란달 (@ZeroArmour) reported

    @iiNet Are you guys asleep? Need a little help with my internet.

  • alsydlad
    asydlad (@alsydlad) reported

    @NBN_Australia absolutely gutted and tired of NBN & even more ever so useless @iiNet - too many chances and opportunities to rectify your actions with too little improvement. After 10 years, I must consider other reliable options. Pathetic service - both hang your heads in shame.

  • ZeroArmour
    Allan Randall 알란 란달 (@ZeroArmour) reported

    @iiNet Connection is down (again), should it be happening this often?

  • redruby17
    Dr Jos 🇦🇺🇫🇷🇱🇧 (@redruby17) reported

    Four @NBN_Australia outage texts in the previous 30 days and I anticipate another today. This seems really excessive. I appreciate @iiNet receiving my complaints and going through the motions but I'm tried of this dance. Anyone else have this much drama with NBN?

  • redruby17
    Dr Jos 🇦🇺🇫🇷🇱🇧 (@redruby17) reported

    @spud01au @NBN_Australia @iiNet It’s NBN- I usually notice the internet has died. I monitor the lights to see if it’s a firmware or similar update. Then I ping iiNet on here. Then we go through the dance of checks and resets. Then I’m told it’s a widespread issue. Then I get a text from nbn- major outage

  • mahootna2
    Real (Not a bot) Robin :) (@mahootna2) reported

    @redruby17 @NBN_Australia @iiNet Yep. It’s shaped to 6Mbps down and 1 Mbps up but better than nothing. It would be one reason to switch to Telstra.

  • Kytuuv2
    Kytuu (@Kytuuv2) reported

    yo wtf guys??? @iiNet u good bro?

  • mahootna2
    Real (Not a bot) Robin :) (@mahootna2) reported

    @redruby17 @NBN_Australia @iiNet Telstra. iiNet, Aussie Broadband and Telstra are pretty much the first choices. The real issue here is crappy copper. Had some replaced but the whole lot is ancient. Ended up contacting our local MP. 4 months later had some new copper. I feel your pain. :(

  • PaulyCoyne
    paulyparrot (@PaulyCoyne) reported

    @iiNet @SixersBBL yeah but its not on free to air tv witch sucks

  • greggyjj
    greggyj (@greggyjj) reported

    @redruby17 @Telstra @iiNet Mines pretty good with Telstra. A few initial set up problems but has been fine ever since.