iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 02/08/2026 04:20

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (76%)

    Internet (76%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • welshbird77 Sara Davies (@welshbird77) reported

    @iiNet no you wont, I have emailed and DM'd and called and you still wont give me my money only a credit, I want my money back @Telstra can you please help me get a service and not take my money when you say you are not going too ?

  • cagillett Christian Gillett (@cagillett) reported

    @klal213 @mountaintrekie @iiNet Definitely something going on. Internet was working and now suddenly has crept down to extremely slow speeds. This is a widespread issue.

  • DrawnByRoberts Roberts (@DrawnByRoberts) reported

    @iiNet 500 Internal Server Error every time I try to manage my Hosted Microsoft Services. Is something broken?

  • maystation4 Steve May (@maystation4) reported

    @iiNet Well let’s see. After numerous issues, yet again I’m heading into a weekend with no net. A loyal customer. But I’m over it. Honestly it’s gone beyond a joke. Another Friday night ruined having to sit on a phone talking with support who can’t do anything. Furious.

  • dmbayly Michael Bayly (@dmbayly) reported

    @MikeHaydon @iiNet I ditched Telstra after using them for 10 years. Appalling service and overpriced. I use Optus but my usage would be vastly different to yours Mike.

  • Arael_15A Josh Bird (@Arael_15A) reported

    @iiNet in the last week my internet has cut out over and over again last night it cut out 3 times in an hour what is the problem

  • weezmgk Comrade Weez (@weezmgk) reported

    @iiNet Faulty NBN service blows up every time there's a thunderstorm & the fragile equipment is MY problem? If every other piece of electronics in my house failed with every thunderstorm, that would be reasonable. It's not reasonable.

  • cagillett Christian Gillett (@cagillett) reported

    @iiNet Yep - is it possible if I give authority for them to speak to my housemate? He’s the one at home experiencing the issues

  • Casablanca Phil Whitehouse (@Casablanca) reported

    @iiNet Seems to be a bit better now…117mbps down, 31mbps up. Guessing you’re cutting over to the new service already. Will monitor and let you know if things don’t improve.

  • weezmgk Comrade Weez (@weezmgk) reported

    Damn right it's 'consequential' to a disabled pensioner. $50 out of pocket for limpalong 11mbps replacement service is about a week's grocery spend. Not happy @NBN_Australia @iiNet