iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 01/07/2026 00:55

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (79%)

    Internet (79%)

  2. E-mail (9%)

    E-mail (9%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • WendyBirdOZ Wendy (@WendyBirdOZ) reported

    @shaunamkinney @iiNet The internet side of things is fine. I'd prefer not to use the gmail account I use for businesses who I know will spam my life away (out of sight, out of mind). Email is not my #1 priority, but it is up there. They HAVE to fix it. The issue is when? Weather excuse is vague.

  • hawawright360 Hawa Wright (@hawawright360) reported

    If I remember correctly iiNet had an outage last Christmas 2020. #iinetstilldown #iinet @iiNet

  • charleshawa Charles Wright (@charleshawa) reported

    @iiNet I cannot log into webmail? Is there a problem with the email?

  • chriswhv6 Chris T (@chriswhv6) reported

    @gordonkerry @iiNet This is exactly what I’ve experienced as well. A few emails only came through yesterday afternoon and some were multiple duplicates of the same and again today email is down all together.

  • indigorhoades Sarah DarknStormy (@indigorhoades) reported

    @iiNet Email still down. It's been 4 days with very limited access, if at all. They were able to send me an invoice via sms though for a service I'm not getting. Now can't even log in.

  • KerriDee63 Kerri Dee (@KerriDee63) reported

    @iiNet I am not receiving emails again, since about 8am today. Is there another issue on your end? I’m in Adelaide.

  • kezarthur Keri Arthur (@kezarthur) reported

    hello @iiNet anyone there? anyone doing anything about the lack of email services? Radical idea--how about you tell customers what the hell is going on. One brief facebook/twitter post in 4 days SUCKS!

  • debbie_sharrii debbie (@debbie_sharrii) reported

    @iiNet Issues happen all the time, and cant be helped, but notification would be nice to know what is going on.

  • anecdotal_anna 𝙰𝚗𝚗𝚊 𝙷𝚒𝚕𝚕 (@anecdotal_anna) reported

    Um @iiNet I’ve been initiating a couple of specific emails this morning and am thinking there are still issues with your service (because they are not coming through).

  • indigorhoades Sarah DarknStormy (@indigorhoades) reported

    @iiNet Email still down. It's been 4 days with very limited access, if at all. Still managed to send me an invoice via sms though for a service I'm not getting. Now can't even log in.