iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 02/20/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (76%)

    Internet (76%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (4%)

    Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • tom_minc tom minchin (@tom_minc) reported

    @outagedetect @iiNet been having multiple disconnections since 520am. Nothing on iinet network status?

  • maystation4 Steve May (@maystation4) reported

    @iiNet @NBN_Australia Apparently it’s my responsibility to ensure you both talk to each other about my ‘ticket’ regarding no service when it’s windy. IiNet can you please talk to nbn, because apparently it’s up to me now to ensure you both communicate. What. A. Joke.

  • tom_minc tom minchin (@tom_minc) reported

    @betchau @iiNet I'll have to go back to support as my connection gets disconnected every 50 minutes (works fine inbetween).

  • warwickpauld Ancient IT Geek 😢Had my 1st AZ. It’s Time 4 Labor (@warwickpauld) reported

    @iinet hi are there problems with the VDSL2 in north canberra, download speed has dropped to 16mbs but upload is still at 30mbs Started about 8:45pm Friday 13 Aug 2021

  • CJaneSing Christine Jane (@CJaneSing) reported

    @iiNet what's going on? Three weeks of complaining about my crap service and still no call back!

  • simonfrary simonfrary (@simonfrary) reported

    @iiNet has some ***** trying to upsell me on speeds I never actually got when they gave me a "free upgrade" especially since my internet has been down for at least 5 hours now.

  • AbbieClark118 Abbie Clark 🏳️‍⚧️ (@AbbieClark118) reported

    @iiNet Sooo, we recently signed up to your cable plan and are having issues with drop outs on the router as it loses connection or the wifi just disappears and even the wired connection dies. So any idea what's up with that?

  • milanoIX Milan Obrenović IX 💎 (@milanoIX) reported

    @iiNet It's not a matter of network coverage. I received *all* other texts fine with iinet *except* for verification texts from Kucoin. I receive them fine with Telstra. This indicates that iinet is filtering them. Please fix this & I may sign up again.

  • PearlandBridey Dame Julie - dog in lockdown says stay home (@PearlandBridey) reported

    @iiNet No Internet at 2615 for over an hour now. NBN says no issues. Teacher trying to teach from home. Please investigate.

  • martinoconnor50 Martin OConnor (@martinoconnor50) reported

    @iiNet Unfortunately the password reset resends a link to the email address we cannot access. I'd really appreciate some support please.