iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 12/30/2025 04:00

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. E-mail (7%)

    E-mail (7%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • GachaRonnie Ronnie Gacha (@GachaRonnie) reported

    @iiNet why is my internet down?

  • SharonL43117309 Sharon Lang (@SharonL43117309) reported

    @iiNet wish I could get the no. 1 customer service you pride yourself on. I haven’t had the internet service for two weeks and your customer relations team made it clear they don’t care, even though there are vulnerable people who need it.

  • PossumsAreJerks Beninjam (@PossumsAreJerks) reported

    @NBN_Australia Yeah, I know. As you can see from the notices, it is our provider sending the outage notices. There is obviously nothing @iiNet can do to fix this issue - this is entirely with you, so please stop trying to shift the focus.

  • EmilTorroba Emil Martin Torroba (@EmilTorroba) reported

    @iiNet service out again what kind of service are you providing

  • MarchBali Alison Marchbank (@MarchBali) reported

    @iiNet service out 3222

  • M0REXG0LD3N katie (@M0REXG0LD3N) reported

    . @iiNet my internet has gone down 63 times today why is that

  • SharonL43117309 Sharon Lang (@SharonL43117309) reported

    @iiNet Hi Chris, thank you for referring us back to the customer service team who we are unsatisfied with due to poor level of customer service, we are underwhelmed and disappointed that you can’t provide your no.1 service standards once again

  • SharonL43117309 Sharon Lang (@SharonL43117309) reported

    @iiNet Day 16 of no internet service. Since I can’t watch movies thought I’d start a daily diary on your Twitter feed.

  • maystation4 Steve (@maystation4) reported

    @iiNet I’ve been through this over and over. You know who I am. You have my case file. I’ve informed you over and over that changing weather is also a factor but it’s never taken seriously.

  • jennynorton Jen Norton (@jennynorton) reported

    @iiNet If this issue isn’t resolved by Thursday I have no option other than going to the TIO.