iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 03/27/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Mvfcarsenal Carlo Guevarra (@Mvfcarsenal) reported

    @iiNet Email is down again

  • SallyRMelb N95SRPassesItOn (@SallyRMelb) reported

    @iiNet not awfully happy about getting two texts telling me about my bill today (for first time) just when your service is down over a key period.

  • pjohs1627 Philip Johnson (@pjohs1627) reported

    @iiNet Any update ? Email still down for days ring support that fails too

  • NADennison Noel Dennison (@NADennison) reported

    @iiNet This is exactly the same pathetic communication effort as last time, beware of missing emails and don't bother asking for compensation as they will tell you email is a free service as part of the internet service provision. Might be time to change service providers after 30 yrs

  • MICI1985 Michael Hutchence (@MICI1985) reported

    @iiNet Pretty Hopeless iiNet. Business cloud down for 3 days, on hold for almost two hours with no response. So much for being a telco/infrastructure provider.

  • SallyRMelb N95SRPassesItOn (@SallyRMelb) reported

    @iiNet not awfully happy about getting two texts telling me about my bill today (for first time) just when your #iinet services are down over a key period.

  • FGecolarge FG (@FGecolarge) reported

    @Nemspy @iiNet Obviously your business doesn't require this service to stay up!

  • QuadrimBlackner Quadrim Blackner (@QuadrimBlackner) reported

    @iiNet Still no emails coming though for off net customer, did you all forget to fix the Log4j issue or something?

  • AmryanAnnie 🌻 Annie Ryan 🌻 (@AmryanAnnie) reported

    @iiNet Can we have an update on the outage please. Some emails dribbling in. Unable to log into website or toolbox. Pity the first email received was an Invoice from you! #iiNetOutage

  • actgg GG (@actgg) reported

    @iiNet is your email service still down?