iiNet

iiNet Outage Report in Mackay, State of Queensland

No problems detected

If you are having issues, please submit a report below.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 02/28/2026 02:15

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (73%)

    Internet (73%)

  2. E-mail (10%)

    E-mail (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Jezzaj Sandie Jay (@Jezzaj) reported

    @iiNet You're site says the Westnet/iinet email issue resolved, but I still can't log into the webmail for my main email account and have had no emails via my email client since Saturday!

  • DarkWinterInk Dark Winter Magic (Harmony) 🔮💉💉 (@DarkWinterInk) reported

    @iiNet Come on guys I can't work like this, 4 days now no emails for my business, this is not good enough! My stress level caused by you has triggered my already compromised health - FIX IT NOW!!!!!

  • indigorhoades Sarah DarknStormy (@indigorhoades) reported

    @iiNet Email still down. It's been 4 days with very limited access, if at all. Still managed to send me an invoice via sms though for a service I'm not getting. Now can't even log in.

  • jen_vevie Jen Houston (@jen_vevie) reported

    @Nemspy @iiNet When you’re in iso/ quarantine.. email is one of the few ways you can confirm orders/ contact people. This has now been an issue for DAYS .. this is not ok.

  • WendyBirdOZ Wendy (@WendyBirdOZ) reported

    @shaunamkinney @iiNet The internet side of things is fine. I'd prefer not to use the gmail account I use for businesses who I know will spam my life away (out of sight, out of mind). Email is not my #1 priority, but it is up there. They HAVE to fix it. The issue is when? Weather excuse is vague.

  • estjune83 No-micron (@estjune83) reported

    @jrgibson1 @iiNet I switched to TPG when they bought out iiNet. Why stay with the sub brand when you can go with the owner? Never had an issue. Aussie BB seems to be good if going independent is important to you

  • lynchmob080 Steven Lynch (@lynchmob080) reported

    @iiNet Can you please advise the actual fault, estimated time for restoration, and an explanation for the slow response. My email has been down for 4 days now.

  • jrgibson1 😷 (@jrgibson1) reported

    @estjune83 @iiNet Well damn. I’ve been with them for over 15 years, maybe it’s time to move providers.

  • jen_vevie Jen Houston (@jen_vevie) reported

    @iiNet I’m STILL not getting my emails - I’ve called the help desk - and staff had no idea of time lines or solutions. This is insane.

  • hawawright360 Hawa Wright (@hawawright360) reported

    If I remember correctly iiNet had an outage last Christmas 2020. #iinetstilldown #iinet @iiNet