iiNet outages and service status in Mackay, Queensland
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Full Outage Map
- iiNet generated 0 outage signals in the last 24 hours around Mackay, including 0 direct reports.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Mackay, Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
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iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Crowden (@ScaredyCat44) reported@iiNet Owing to the fact you have refused to address this issue by DM I now have to contact the authorities and my bank regarding you illegally retaining my information. After the large scale hacks of our data we take this very seriously in Australia and will prosecute you
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kalowi (@DrStuartHawkins) reportedmoved to New Zealand and @iiNet won't let me close my broadband account without verfifying identity with an Australian ID which I don't have because I am not Australian. 2 weeks of doom loop. Worst internet provider ever.
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And yet ... (@heresisted) reportedSeriously @iiNet I sent you an email in which I clearly stated I did not have time to talk to you on the phone and yet instead of replying by email you tried to call me AND when I didn't answer YOU KEPT CALLING interrupting my work. Seriously what is your problem?
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David T (@david84tran) reported@iiNet hi is there an outage in the area of VICTORIA 3019 for 5G broadband services? Ive been on hold for 1 hour. I need internet connection to work from home. I have already turn off the modem for 10 secs and turn it back on. Still no connection. There are 4 lights bars on modem
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nbn® Australia (@NBN_Australia) reported@Books4566 @iiNet If an unplanned outage is listed, our teams will be working hard to fix it as quickly as possible and will keep your service provider updated. If no outage is shown but your service is still down, please contact your provider so they can investigate further. Thanks, Stanley 2/2
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Heather (@lollypopangel) reported@iiNet is actively blocking use of @discord Discord it an important communication platform for many. This happened to us last month and after following every solution they had @discord_support, who were quick to reply to my emails, worked out to be our ****** ISP.
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H u m e r u s 🏳️⚧️🏳️🌈🇦🇺 (@YoureSoHumerus) reportedNothing like waiting on urgent communication with an employer only for @iiNet and @WestnetAU webmail to go down for over 6 hours with nary a peep to even acknowledge it on their social media.
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🥷🏽 Zack 🥷🏽 (@ZackP1ngu) reportedHey @iiNet service is normally 90mbs+ but am hitting 1.5 atm. Is there issues in the Malvern area…
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Al Garlando (@iamalbyg) reported@iiNet TIO complaint 2025-11-04360 logged regarding you fraudulently debiting my account and then threatening to disconnect my service for non-payment.
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worm (@breadsommelier) reported@iiNet whys my thang so slow cuh cmon $100 a month for this 😭