iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 01/21/2026 10:25

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • pjohs1627 Philip Johnson (@pjohs1627) reported

    @iiNet even the status page is down

  • Lemonlibrats Jacq (@Lemonlibrats) reported

    @perthhacks @iiNet WTF a Perth based Co, lacks the ability to anticipate 40plus temps in Perth or to note weather forecasts days in advance. Give it up a& let someone else have a go

  • Nemspy Mike (@Nemspy) reported

    @iiNet Some huge overreactions in this thread. How often does email go down? This is obviously an extraordinary occurrence. I can wait.

  • imclean557 Ian McLean (@imclean557) reported

    @iiNet Does this also include customer web hosting and Business Cloud services? The latter at least appears out of action.

  • mmechomski Liv 😷 (@mmechomski) reported

    @AmryanAnnie @iiNet I guess they figured we never get extreme weather events in Oz around Christmas Day 😵‍💫 so nothing would go wrong, so sent everyone home. 🙄🙄🙄

  • DanRead3 Dan Read (@DanRead3) reported

    @iiNet Can’t believe this is taking so long to fix…. Are the people who have sent us emails getting a bounce back so they know their email hasn’t gone thru??

  • RosalieBent Rosalie Bent (@RosalieBent) reported

    @Nemspy @SinbadthePirat1 @iiNet so? what kind of professional ISP cant handle a few hot days? At worst, you shut down a few services to cool an overheated room but it doesn't explain... THE REST OF THE COUNTRY!

  • RosalieBent Rosalie Bent (@RosalieBent) reported

    @Nemspy @iiNet 30 hours now &no sign of when it will come back. they are not over-reacting. some of us run businesses depending on email. It is a worldwide drama when gmail goes down for 30mins, & a hot day in Perth is not 'extreme weather' assuming their servers aren't running in a garden shed

  • ralphytown Amanda Ralph (@ralphytown) reported

    @DemographyOz @mercernany #iinet are trying to pretend it’s an isolated issue but it is widespread, nationwide. Day 3 now of email down @iiNet

  • Hornso43 Doug H Nut (@Hornso43) reported

    @iiNet We haven’t had internet for 24 hours. Any help?