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iiNet

iiNet outages and service status in Mackay, Queensland

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Full Outage Map
  • iiNet generated 0 outage signals in the last 24 hours around Mackay, including 0 direct reports.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • NickKarpetis
    Nick Karpetis (@NickKarpetis) reported

    @iiNet I can not access toolbox error 503 service unavailable. When will it work again?

  • jimmyjbt
    jimmy jbt (@jimmyjbt) reported

    Had another call with @iiNet and got tild that "no one can help me".

  • lavo96
    Rod L (@lavo96) reported

    @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

  • KickFozzyb3ar
    fozzyb3ar (@KickFozzyb3ar) reported

    @iiNet are you guys having problems? In the last 2 hours I've had my internet drop in and out? It's kinda hard to listen to @asmr while trying to sleep with the internet like this

  • AndyMoulton
    Andy Moulton (@AndyMoulton) reported

    @iiNet Any idea what's happened to the HFC in Belmont, Victoria? I see the fault page but there's no detailed info. Internet and telephone has been down for 10 hours now.

  • LathanielS5437
    Lathaniel Sydney (@LathanielS5437) reported

    <ugh> thats been a painful few days. @iiNet I had to literally accost an NBN co tech, who was working on in the pit (because someone else had zero internet) and he discovered the line was actually broken, thanks for making me spend $500 on a new modem plus plan upgrades because your employee told me "the line is fine". Feel free @iiNet to respond and i will give you the telecommunications ombudsmans reference number for the complaint I lodged. Tell me to "wait 24 hours" and our tier 2 tech will be in contact. I couldn't even speak to them to tell them the issue. Garbage service

  • stueyissickofit
    Stuart (@stueyissickofit) reported

    Ok @iiNet I can't access my eSim through toolbox, but you can't cancel it, and I can't transfer it, so I am stuck paying for a phone that I can't use, and then when I call up customer service, no manager or supervisor will call me. This has been going on for months.

  • johnjet0
    johnjet1 (@johnjet0) reported

    @iiNet Discord voice (UDP) stuck on RTC Connecting / No Route on iinet NBN—bypasses instantly with Cloudflare WARP. Known issue with other AU ISPs this week.

  • digory
    Darren Neimke (@digory) reported

    @iiNet please invest in toolbox. It's a horrible user experience and desperately needs attention

  • Robin34757475
    Robin (@Robin34757475) reported

    @iiNet @BruinHutchings Was just about to say, I’m having the same problem.