iiNet Outage Report in Mackay, State of Queensland
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (77%)
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E-mail (9%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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J.C ⁶𓅓
(@JordanCohenjc) reported
@iiNet you keep saying to DM you and then you don’t respond. You are as bad as your call centre service who hangs up on their customers
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before2930214322
(@before293021431) reported
turns out @iinet staff disabled call diversion without our knowledge. Now your staff are refusing to fix it.
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Virgil
(@n3w4v3) reported
@iiNet Wow. Twitter support faster than phone support.
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before2930214322
(@before293021431) reported
Following our recent problems with our landline, the phone number is no longer accepting incoming calls. Call diversion is on again. This time it's @iiNet voip account because we were forced to change.
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💉💉💉💉😷 🐀 #VoteYES
(@col_howell) reported
@splucy @iiNet If the service is provided by NBN then you get the same service regardless of the ISP.
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SsjSilentTV
(@Ssj_Silent) reported
@splucy @Freakintrips @iiNet come see us at work sometime, we do offer business support!
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Geoff Payne
(@geoffrey_payne) reported
@belindasmilne @iiNet I have a personal rule to never phone any company, either telco, Water, Power, etc, always communicate by email in case of legal issues
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before2930214322
(@before293021431) reported
@iinet I would like an explanation as to why your staff are refusing to fix the outage on our business line.
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Parksy
(@ParksySays) reported
@iiNet have again failed to help. Online security check is insecure, so I won’t do that. Their call centre refuse to acknowledge that there’s a problem, as by the time I get though, the connection is re-established. It drops out each every day. Getting help shouldn’t be this hard
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David T
(@david84tran) reported
@iiNet Appears that everything was not fine. I received an SMS that there was an outage. I have been without internet for 3 days and had to tether internet using my mobile hotspot.