iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 03/12/2026 06:20

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. E-mail (13%)

    E-mail (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • occams_razor_ Grant (@occams_razor_) reported

    @iiNet requesting urgent assistance, experiencing internet disconnects since late last night and today it finally connected again but it’s super slow, about 2mbps down and we’re typically seeing about 80mbps… what’s up? We have new hardware and clean new connection.

  • hubba_hummus hubba hubba hummus (@hubba_hummus) reported

    @jones_writer @iiNet I might not be you provider. Nbn is crap. Though if you’re looking for a different isp superloop are good. (Sorry iinet, nothing against you, I’ve only been with superloop they’ve been good to me)

  • jones_writer Jones the Writer (@jones_writer) reported

    I keep having daily dropouts with @iiNet and tech support haven’t fixed. Anyone have this issue or recommend a ISP that doesn’t have dropouts?

  • lsd2ez_ Gozzy Brad (@lsd2ez_) reported

    @iiNet the inter has slowed down to almost unusable speed in Gosnells whats going on?

  • Orda_CS pappa orda (@Orda_CS) reported

    @WolfQveenttv @iiNet HAHA WTF. Forcing you to pay more for a service that’s worse and that you don’t even need @iiNet logic

  • BradBurns5 Brad Burns (@BradBurns5) reported

    @iiNet Absolutely appalling customer support….get your **** together!!

  • mpesce Mark Pesce #GetAJab 💉💉 #WearAMask 😷 (@mpesce) reported

    @ellybaxterpr @MikeySlezak @iiNet Turns out that it's the same deal with Aussie Broadband - as an iiNet customer, I checked this morning... 😡

  • geee_83 Georgina (@geee_83) reported

    Look, I understand why you do it, but not allowing a customer to cancel an account without speaking to a sales rep on the phone is super annoying @iiNet

  • SirNasaRoyal Sir Marc Nasa Royal (@SirNasaRoyal) reported

    @iiNet Before one can call you they need to log into toolbox That’s the error She can not log into toolbox I’ve tried to help her and confirm it’s impossible I told her to use another company

  • lunaseruka Luna (@lunaseruka) reported

    @iiNet is there currently an outage in Mornington, Victoria?