iiNet

iiNet Outage Report in Mackay, State of Queensland

No problems detected

If you are having issues, please submit a report below.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 03/18/2026 08:00

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (4%)

    Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • MFlapdoodle MeretriciousFlapdoodle (@MFlapdoodle) reported

    @iiNet Massive issues in Canberra. What is going on please? #iinet #fail

  • telltriage Meցαn (@telltriage) reported

    @iiNet Hey Guys. Any outages in 3012? Net has been down since 5am. Thanks

  • BloodyOCE blood 🇺🇦 (@BloodyOCE) reported

    @chelsea2702 @jftblinky @iiNet LMAO i do it whenever my net is bad

  • TubbsJTattsyrup Tubbs Tattsyrup (@TubbsJTattsyrup) reported

    @TheRiffJet @Mezanong @iiNet They refunded our money and stepped back from our numbers only because we got the ombudsman involved (thanks again for that tip!). And the day after they went ahead & activated the carda anyway!! Wtf right??

  • TubbsJTattsyrup Tubbs Tattsyrup (@TubbsJTattsyrup) reported

    @iiNet I refuse to DM you anymore because I want other customers to see how bad your service is. Last DM I sent wasn’t responded to, and when I called to speak to a manager, you said they’d call me back in a couple of hours.

  • Tepa Tepa (@Tepa) reported

    @iiNet Batemans Bay internet is not working. Is there an outage on the South Coast?

  • Mvfcarsenal Carlo Guevarra (@Mvfcarsenal) reported

    @iiNet thanks iinet. I get nbnco is investigating a problem but ffs I changed my modem a month ago and nothing but problems since then. Do better

  • zilenaj Elizabeth Furler (@zilenaj) reported

    @iiNet That update hasn't changed in hours...honestly. Can you please provide information about what the problem seems to be and how long it may take to rectify it.

  • ZilvaMario Mario De Zilva (@ZilvaMario) reported

    @iiNet @consumervic Issue sorted now finally agreed to refund me. Should have saved me the hassle and done it when you guys received the modem . Sigh but will wait to see if the refund is actually processed

  • TubbsJTattsyrup Tubbs Tattsyrup (@TubbsJTattsyrup) reported

    @iiNet This is the worst service provider ever! Forget delivering the basic service you’ve paid for, they’ll cost you more money & do unauthorised porting on your number! They’ll also continually ignore your requests for help & then chide you for getting frustrated.