iiNet outages and service status in Mackay, Queensland
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Full Outage Map
- iiNet generated 0 outage signals in the last 24 hours around Mackay, including 0 direct reports.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Mackay, Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Grumpy Dad (@Bendigodaz) reported@iiNet Really poor service tonight guys. Our CC was compromised so I changed payment details with you April 3rd. Now tonight, at 8pm you disconnect the service. Just as the call centre closes. Big help you guys are.
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Toast (@VelZeNZ) reported@iiNet @VocusComm what happened to support for bizphone? No client comms, no support, no ability to make changes or add handsets… after 11 years of working together, out of necessity to maintain telephony it’s time to go elsewhere…
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Books (@Books4566) reportedAs usual @iinet are clueless. Take my monthly Payment without fail on the dot every single month. You have a problem with @iinet it’s never their fault it’s always @NBN. Tired of multinationals taking my money with zero accountability
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cyph (@imcyph) reported@iiNet **** you let me switch isps i hate you so much
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Rory Bunk (@RoryBunk) reported@iiNet Atrocious issue resolution. A simple change of address results in inactivation of email boxes for over 2 days and no end in sight, no one in support position with the wherewithal to do anything outside vague 48-hour ticket queues
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Motherofopinion (@MotherofOpinion) reported@iiNet Not good enough that I should sit on the phone for one hour and fifty six minutes to get my call answered and then another 25 to get the issue sorted. @iinet has always had the best customer service - now it’s terrible. #dobetter #customerservice
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Diane Dromgold (@DianeDromgold) reported@iiNet @WealthxTracey Hang on, then what is? I’m going to a lot of expense, and being frustrated by @iiNet not being willing/able to help.
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Independents in. (@Laird_Bruce) reported@iiNet just canceled my ozemail account after nearly 30 years. That’s how dreadful your service has become, how empty your promises to fix things are, and how💩 your company is. Bought a 500GB SIM from Optus, immediate 40Mbps stable connection compared to your unstable 1.5Mbps
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pfizer minelli (@anne_zilla) reported@iiNet hi. My internet is down in west Melbourne. It’s been glitching since the storms. When will it be fixed (not calling because your wait times are terrible and I am meant to be working from home)
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David T (@david84tran) reported@iiNet hi is there an outage in the area of VICTORIA 3019 for 5G broadband services? Ive been on hold for 1 hour. I need internet connection to work from home. I have already turn off the modem for 10 secs and turn it back on. Still no connection. There are 4 lights bars on modem