iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 03/20/2026 07:30

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • MicSKorea Mic Dover (@MicSKorea) reported

    @iiNet This one event combined with the lack of communication has just scuttled all those years and $ spent on advertising. Some simple information such as if our e-mails are permanently lost or if they are pending ... just something basic like that would be of help.

  • gordonkerry not particularly flash Gordon (@gordonkerry) reported

    @iiNet Hi - my email was down all day 26/12, briefly recovered yesterday and down again now. I sent a DM yesterday evening with details so look forward to your response, as I work from home.

  • rossj80 ross (@rossj80) reported

    @iiNet email still down, are you kidding?

  • Badgerdragon terrence (@Badgerdragon) reported

    @ralphytown @iiNet Had a brief download of messages then nothing. Asking for password login but doesn’t respond.

  • alisonsbread Alison 😷🐩☯️ (@alisonsbread) reported

    @AmryanAnnie @iiNet I think @MikeCarlton01 is having the same problem.

  • uramaaaaaaazing Janet Evans (@uramaaaaaaazing) reported

    @iiNet @iinet can you please get in touch with your customers and let us know what's happening??? Sorry - this is terrible service. Some of your customers will soon be ex.

  • Threechordsongs Purple (@Threechordsongs) reported

    @iiNet What’s happening !!!!????? How about giving your customers an update on this email outage ? Haven’t received any emails now for 48hrs.

  • numloxx Carsten Bauer (@numloxx) reported

    Is @iiNet going to compensate customers after a 24 hour email outage? The same thing happened in 2015 and 2018, why have they not taken steps in preventing this? IF they are telling customers the truth about what happened?

  • AmryanAnnie 🌻 Annie Ryan 🌻 (@AmryanAnnie) reported

    @iiNet Entering day 4 of this debacle with iiNet service. Locked out of webmail now. Site saying incorrect login details. When will it be sorted?

  • PCHunter_75 💉 Peter Hunter 💉 (@PCHunter_75) reported

    Is anyone else still having issues getting e-mails through @iiNet ??? 3 days now and its still ******* up.