iiNet Outage Report in Mackay, State of Queensland
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (78%)
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E-mail (8%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (4%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Jos 🇦🇺🇫🇷🇱🇧
(@redruby17) reported
Hi @iiNet - on the phone yesterday with Ramiz I was told a case manager would call today at midday Brisbane time. No one has called and the net has been down for most of the afternoon. The first outage was at 8:36am this morning.
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Ignoble Jim Houghton
(@JimRHoughton) reported
@redruby17 @iiNet Optus has had its issues, but try their hearts out to fix things, and have compensated for NBN outages.
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Fat Man
(@asdcadsaerfasdf) reported
spoke to a tech at @iiNet they put me on hold for 32min and then they hang up on me. All this to try and resolve an issue that has been happening for two weeks.
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Kylie - time to move home :(
(@Loeysmob) reported
@iinet have been really helpful in getting our NBN set up. @NBN_Australia not so much. Now we have to wait because of a 'External Network Shortfall' & now have to wait for NBN to finish it the "completed rollout" of the NBN that the Minister said was done.
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Antoine Stinissen
(@toinestin) reported
@iiNet no 1 in customer service? Don’t think so. Scheduled our move 3 weeks in advance to find out on the day we move that we won’t have internet for 2 months. #EpicFail
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The Biggest Troll Under The Bridge
(@LetsBeefAboutIt) reported
@iiNet you call yourselves “Internet Providers” more like “Internet Dividers”. You’re connections last about as long as me taking a ****.. Also your Tech Team need to stop finger poppin each other’s butt holes and fix their problem so I can access this “Internet” that I pay for.
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Mark Bennett
(@mrb285) reported
@iiNet this morning, you have cancelled my service, without my authorisation, issued me a credit note for $85, and now, are asking for me to pay to reinstate my cancelled service! If it wasn't so critical due to WFH, it would almost be funny. You've got an hour to call me back!😡
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Lauren Martyn
(@laurenmartyn) reported
@LiamElliott_au @iiNet Iinet are the worst.
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Dave The Happy Singer
(@HappySinger) reported
Today I switched to @aussie_bb after 11 years with @iinet, because ii doesn't work well with Google Wifi. What a stellar experience. Easy UX, all set up within a couple of hours. Had to make a call to stop them blocking my ports but they handled it really well.
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Jays
(@Jays200) reported
@NBN_Australia I appreciate your assistance today but if you read my 1st tweet you'll notice I mentioned that I had already reported fault with @iiNet. This is the problem with too many links in the chain. The fault isn't at my premises. DM me and I'll provide more details.