iiNet

iiNet Outage Report in Mackay, State of Queensland

No problems detected

If you are having issues, please submit a report below.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 12/25/2025 01:30

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. E-mail (7%)

    E-mail (7%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • rhirhi11073770 rhirhi (@rhirhi11073770) reported

    @iiNet is there a VDSL outage in Ainslie 2602 ACT?

  • ItsBenParks Ben Parks (@ItsBenParks) reported

    @iiNet Useless company. Never helps.

  • anne_zilla pfizer minelli (@anne_zilla) reported

    @iiNet what is happening with Grapevine email service in Canberra? No emails overnight and webnet is insecure & my phone won’t let me access that either.

  • mike_rowles rowlzie (@mike_rowles) reported

    @iiNet internet has been in and out all weekend. Really bad this afternoon. Currently no service. Left a message with the call centre - 1 hour way. Postal Code 6163

  • aparachick aparachick ❤️ (@aparachick) reported

    @iiNet outage in Ocean Grove 3226

  • ItsBenParks Ben Parks (@ItsBenParks) reported

    @iiNet outage in Fitzroy. Not reported on their website. Relying on trust @telstra 5G. As per usual, iiNet is useless.

  • Its_MB Mikey B (@Its_MB) reported

    @iinet is there an outage in Salisbury Sa 5108? No NBN, no phone.

  • Optus Optus (@Optus) reported

    @GDFMAN1 @iiNet @tpg Hi there - I can see you DM'd us on 12th Jan and then we requested you to confirm your account details by clicking on a secure link but we never received a response after that. Aman

  • atomac77 Naomie Treloar (@atomac77) reported

    Hey @iiNet. Any issues with NBN in Eden Hill, 6054? I've been on hold for over 45 minutes and had no internet for about 6 hours.

  • GDFMAN1 🔴🟡GDFMAN🟡🔴 (@GDFMAN1) reported

    @Optus @iiNet @tpg Read what I said....... and this is why optus customers service is crap.... read... I have given u a reference number look it up.. some 1 from nbn is coming out Wednesday