iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 02/26/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (72%)

    Internet (72%)

  2. E-mail (10%)

    E-mail (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • roger_groom Roger Groom (@roger_groom) reported

    I don't understand, it's like I'm missing the obvious. Major @iiNet outage for ~20 hours but no ack or update at all. Nothing on their socials, no SMS, nothing. How can they have such poor handling of a major outage.

  • AMadelaide21 AnnMarie Chamberlain (@AMadelaide21) reported

    @iiNet hey guys any chance we can get some idea when your outage affecting email etc will be fixed

  • GiraffesRule1 Juno (@GiraffesRule1) reported

    @MikeCarlton01 Seems they have a problem Australia wide. Would be good if someone bothered to post on their Twitter account to inform us what is happening. @iiNet

  • Leesey_Lou LeeseyLou (@Leesey_Lou) reported

    Is there something majorly up with @iiNet right now? Can’t access their site or my emails and nothing about an outage anywhere

  • FGecolarge FG (@FGecolarge) reported

    @iiNet Hi Guys I see the website is down due to a weather event.......so says the website - the Twittier account is a useful way to inform people...

  • ExcelYourself Neale Blackwood (@ExcelYourself) reported

    Hey @iiNet is your website and email down?

  • chifley_alison Alison from Conder (@chifley_alison) reported

    @iiNet @richardawa "Richard" appears not to be the only @iinet customer having problems.....

  • thewalburns thewalburns (@thewalburns) reported

    @iiNet you seem to be down Why are you informing your customers about what is happening ?

  • kcilliers Kevin (@kcilliers) reported

    @iiNet is having a problem with emails. Also their home page is not accessible. Mostly I've never had problems with @iiNet in over 20 years with them, so there must be some pretty major issue going on......

  • RgtempMarc Randy Goldberg (@RgtempMarc) reported

    @iiNet hi guys and gals. Any estimate on when services (eg email) might be restored? I'm assuming you had a shut-down because of the temperatures.