iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 02/11/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (76%)

    Internet (76%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Glyn_Roberts Glyn Roberts (@Glyn_Roberts) reported

    @whoisricho @iiNet @ancistroneura Mine went down about 90 minutes ago as well.

  • complexrainbo Ro Rainbow (@complexrainbo) reported

    hey @iiNet - I haven't had any emails for 2 days as your system is down, can all customers get a refund of the $$$ we pay you ? You are costing me money.

  • Rossielad Robert (@Rossielad) reported

    @MikeCarlton01 Tech issue in WA Mike. Call centre says they cant fix it aka @iinet to cheap to pay for techs over xmas break

  • DingoDigital1 DingoDigital 🇦🇺 (@DingoDigital1) reported

    @iiNet @DewsMonique Hi! Due to extremely poor management and ineptitude, we are experiencing regular and ongoing impacts to our customer service operations. We couldn’t give a damn as we treat our customers like rubbish so please go away.

  • KBCanB 🌻🐝🐝🐝🐝🐝🌻 20 May - World 🐝 Day (@KBCanB) reported

    @AgentBasil @CraigAllenCBR @iiNet Reporting from Stirling...where it's still on the blink.. A suggestion/something I learned/relied on back at the start of this pandemic when my iiNet went seriously belly-up..if you go & sit outside the Woden Library..their WIFi might help with your eMail?

  • JackieMack Jackie (@JackieMack) reported

    @iiNet Is iiNet email down? I can use the internet but cannot get access to my emails

  • chopper78 Chopper (@chopper78) reported

    @iiNet Yes John, I will have an issue. If I don't receive my yearly email from the Sultan about my $30m inheritance I'll be quite upset.

  • Stoowey Stew GET VAXXED FFS! Redman (@Stoowey) reported

    @roger_groom @iiNet I left iiNet years ago because of their incompetency and terrible customer service. I don't know any close friends that use their service at all now.

  • Nic_Innov8 Nic Lindner (@Nic_Innov8) reported

    @Rallyfurre @WestnetAU I have had no email since Friday (Xmas Eve). As I was travelling thought it was just me but clearly it’s affecting all subscribers. Last emails were from Thursday due to outages and I can’t access on any device. Your website also down. Please fix ASAP @iiNet

  • MarcusSpark1980 Marcus (@MarcusSpark1980) reported

    @tantryl @iiNet I’m only having email trouble - I moved to a local internet provider for my NBN service a few years ago. My FTTH speeds with iiNet were slower than my old copper ADSL.