iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 03/07/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. E-mail (13%)

    E-mail (13%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • EyemanPat Keh Jeh 🌘.🌗.🌖.🌕 (@EyemanPat) reported

    @iiNet 24 hrs later #iinet have reinstated the phone service - no outstanding account just typifying poor poor after sales service by #iinet

  • ecoscore 🤔Justin wants to know (@ecoscore) reported

    Is @iinet email #spam filter broken? It’s always been very good but getting lots in my inbox in the past 2 or 3 weeks

  • thrill_tweeter Thrill Tweeter (@thrill_tweeter) reported

    @iiNet my elderly parents are at San Remo Phillip Island. Landline and internet have been dodgy the last few days. Is there an issue in that area? Also if it’s the modem that’s the problem do you send out free modems - theirs is quite old?

  • no_spacesss Akhil (@no_spacesss) reported

    @iiNet I am in pakenham vic and my iinet mobile internet hasn’t been working since yesterday. Called support and they have no clue when its going to be fixed.

  • KatzMJ Mike Katz (@KatzMJ) reported

    @iiNet just been hung up a manager. Been chasing a resolution to no internet on a new provision account. Very poor disappoint customer service. Had four calls with your company over two days and no one can help me.

  • EyemanPat Keh Jeh 🌘.🌗.🌖.🌕 (@EyemanPat) reported

    @iiNet 24 hrs later #iinet have reinstated the phone service - no outstanding account just typifying poor poor after sales service by #iinet

  • glen_foreman Glen Foreman (@glen_foreman) reported

    @iiNet hi. Haven't had internet in 6025 for hours. Have restarted router. No difference. Any issues please?

  • ViajePa100 $5Kto$50K (@ViajePa100) reported

    @iiNet I need an agent to call me asap to fix my phone, thanks

  • Phullee Phullee (@Phullee) reported

    Hey @iinet would be good if you could update your outages on your network status webpage…or are you having network issues too

  • SJXSJC SJXSJX (@SJXSJC) reported

    @NBN_Australia and @iiNet are now creating safety issues in the Macedon Ranges by cancelling appointments and not rescheduling them. Please assist @LMChesters - internet has been out since 11 June. Small business suffering.