iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 02/06/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (77%)

    Internet (77%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • iamcheerbear Eve Michele ✨ (@iamcheerbear) reported

    @iiNet my internet’s been dropping out repeatedly for the past month ever since a big storm and a bunch of people in my suburb have been having similar issues - what can I do?

  • louiethefly Louie (@louiethefly) reported from Westfield, State of Western Australia

    So @iiNet just called me and offered me better speeds for $10 cheaper a month. The lady on the phone was lovely too. What great service!

  • ACTINOSProject David Caldicott (@ACTINOSProject) reported

    Hey, @iiNet! You’ve blocked me from attaching a time-critical document to an email, on ‘security grounds’. It’s an academic article, and there’s been no warning. Not exactly cool, guys- can you fix it, please? Cheers!

  • scult Mel Wright (@scult) reported

    Hey @iiNet. I've been a customer of yours for almost 20 years. Moved house 2 days ago. Requested service to be moved 5 days ago. Rang today as I have no internet. Was told that the service couldn't be started as payment was still pending. 20 years of timely payments not enough?

  • grotwort Mike Sharp. (I'm the old fart) (@grotwort) reported

    @iiNet The reference number for the issue is 369585345

  • swegen31 Alex Johnston (@swegen31) reported from Hobart, State of Tasmania

    @iiNet I’ve been trying to get through to pay my bill. Can you please help.

  • BetterStuffToDo 💉💉💉#ottoAbNormalVerbraucher (@BetterStuffToDo) reported

    Disappointed with @iiNet that no intl roaming options are available for their customers on the vodafone network (i.e. all their customers) at all. Nada. Zip. Zilch. Gotta waste coins on a wasted overseas SIM, risk losing my iinet SIM, etc. What is this, seriously?

  • Tillybee11 Tillybee (@Tillybee11) reported

    @iiNet are there any issues in Katoomba/the Blue Mountains? Internet was lost about two hours ago - have reset the modem and nada.

  • riathebold リーア。チェッテル (@riathebold) reported

    @iiNet I'd like to make a complaint about a recent experience with a sales team member. How do I go about this, please?

  • grotwort Mike Sharp. (I'm the old fart) (@grotwort) reported

    @iiNet Looking for my customer number