iiNet

iiNet Outage Report in Mackay, State of Queensland

No problems detected

If you are having issues, please submit a report below.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 03/02/2026 11:05

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (72%)

    Internet (72%)

  2. E-mail (10%)

    E-mail (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • kateloh Kate Hedley (@kateloh) reported from Westfield, State of Western Australia

    Dear @iiNet why does your website say your support number is 24/7 but when I call that number I’m told to call back during business hours? I have no tv and now I have trust issues.

  • EmilTorroba Emil Martin Torroba (@EmilTorroba) reported

    @iiNet Crap@service

  • melkettle Mel Kettle 📖🎙🤗 (@melkettle) reported

    Hi @iiNet any idea why our internet at Caloundra 4551 wouldn’t be working? No outages according to your and @NBN_Australia websites. It’s been down at least since 6.30am. Thanks

  • PeterKlages Peter Klages (@PeterKlages) reported

    My ISP, @iiNet, has been excellent in doing their best to provide good service and support for me here but they cannot overcome the basic flaws in NBN satellite. Over to you, Stephen Rue!

  • TypeRaj Raj (@TypeRaj) reported

    @iiNet My NBN modem keeps losing its connection to your network. This has been happening every hour the whole day! NBN site don’t list any outages in my area (Ryde). What’s going on?

  • mattswards Matt Swards (@mattswards) reported

    How you know your just a number and not a customer at @iiNet - you get sent promotion material for the exact same plan you’re signed on at the same address.

  • RichardTuffin #RichardFromPhotoOps (@RichardTuffin) reported

    Ten years an @iinet customer and by far and away the worst customer experience I've had with them this week. And none of it my fault - unless you get into the absolute minuture of their frigging customer service agreements. So much for client loyalty.

  • RichardTuffin #RichardFromPhotoOps (@RichardTuffin) reported

    @iiNet again... I'm the only Richard Tuffin in Canberra who's a client of yours. If you can't trace down my records based on that information, you're in the wrong job.

  • elldeelosang Lesley Dimmock (@elldeelosang) reported

    Disgusted and disappointed. Been with @iiNet for 21 years and they can't even meet a request to suspend my billing for the two months I'll be away and not using the service. Time to change providers, methinks...

  • pina456 Pina Rigos (@pina456) reported

    @iiNet been a customer for 20 years.. paid for premium Nbn service that was faulty for 7 months.. after requesting to cancel with total frustration they sent out a Nbn technician who found the Nbn box faulty and replaced it. Iinet offered a 3.29 credit! A joke!