iiNet Outage Report in Mackay, State of Queensland
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (65%)
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Wi-fi (13%)
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E-mail (9%)
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Total Blackout (7%)
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Phone (6%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Belindasmilne
(@belindasmilne) reported
@pauldutton1968 @iiNet I hear you. They ended up sending out two technicians before the problem was fixed. The first one could only fix “inside” problems so they had to get another one from Telstra The best part was them telling me I didn’t need to be home for the 2nd call out. Silly me believed them
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Anne CL
(@ACLambert) reported
Another great day as a customer of @iiNet Still waiting for a substantive and sensible response ... but what do I get? Three requests to provide feedback on their performance. Surely they can do better than this - especially for a customer of nearly 18 years?
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Miriam Cosic
(@miriamcosic) reported
@iiNet FFS, Waheed. You’re always telling me to step through this link. I know the contents of this link back to front. I know how to check it myself. I have studied computer science at university. This is why I didn’t want to have a conversation with you. JUST FIX IT.
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Anne CL
(@ACLambert) reported
Daily update on @iiNet decision to charge me a $100 fee for apparently breaking a contract by moving house to a building where they are unable to provide a connection. I have been a customer for nearly 18 years. Still no common sense lens applied to this disgraceful act.
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Claire Wood
(@JustClaireWood) reported
@pauldutton1968 @belindasmilne @iiNet We need telstra, no option. We were on the NBN available list. I had to go away for a month leaving my husband, who has serious health issues alone. I decided to contact ombudsman & mentioned this during my final attempt to get connected. All connections done within a week.
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Tawn Comxnd
(@TawnComend) reported
@iiRhysta @iiNet Your house wiring can be the problem
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Miriam Cosic
(@miriamcosic) reported
@iiNet Oh God, again? And same information exchange? And same advice? Look at my history - it’s a mile long. Second last time it went down, when I was on deadline, it went down for five effing days .... 😠😠😠
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Dr Jos 🇦🇺🇫🇷🇱🇧
(@redruby17) reported
@iiNet internet just went down. Is there a planned outage?
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Maree Slatter
(@MMareeslatter) reported
@belindasmilne @pauldutton1968 @iiNet We have now heard back from the NBN. There are no plans to roll it out here. There is a satellite service available that is the NBN SkyMuster. Sigh. We are now investigating that.
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Maree Slatter
(@MMareeslatter) reported
@iiNet We have tried everything. We are bereft. One week with no landline, no gig left and no mobile cover. It really is torture. Oh, and iinet calling us, asking what can we do? Give us more data, we beg. Sorry we can't help you you say. It's dangerous to be home alone here. 😭😭