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iiNet

iiNet Outage Report in Mackay, Queensland

Why is my iiNet service not working?

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If you are having issues, please submit a report below.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Full Outage Map

Problems in the last 24 hours in Mackay, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • 62% Internet (62%)
  • 19% Wi-fi (19%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • hennibraga
    Henni Braga (@hennibraga) reported

    @iiNet internet’s been down for about an hour now.

  • dysontom
    TD | 🎲 🎲 | dysontom.eth (@dysontom) reported

    @iiNet an news on outage in North Bondi? Been down since about 6pm last night?

  • Aussietribe
    Aussietribe (@Aussietribe) reported

    @iiNet I’m confused, your map says everything should be normal and right below it has a minor issue. Internet has been down for a couple of hours? Any updates around Perth?

  • CFN_9
    CFN (@CFN_9) reported

    @iiNet can you confirm whether there are any outage issues in north Canberra?

  • xoreye
    Cwowl. (@xoreye) reported

    @iinet Is there any reason why my connection has been constantly dropping out for the past 30mins? I am trying to work and this is causing problems.

  • LlordLloyd
    Peter Lloyd (@LlordLloyd) reported

    I don't do much consumer advice here, but anyone using @iiNet or @WestnetAU (same company) for mobile service, don't bother. I'm still not connected three weeks after requesting a SIM card. Help line is no help. Promises broken. Indifferent. Wasted no time in taking my money.

  • LlordLloyd
    Peter Lloyd (@LlordLloyd) reported

    Since returning to Australia a month ago, I have applied for a dozen jobs. But @iiNet have been unable to replace my lost SIM card, those those employers do not have the right phone number. Not a techical issue, but administration. Their overseas call centres are no help.

  • MudassirGondal8
    Mudassir Gondal (@MudassirGondal8) reported

    @iiNet trying to login with iinet app, after click on sign in screen goes blank white? How to fix

  • Aussietribe
    Aussietribe (@Aussietribe) reported

    @iiNet All back up. Down for 3 hours

  • Jogrojogro
    JoGro (@Jogrojogro) reported

    @vishalcanberra @iiNet @visitcanberra Many reporting on another thread - they have just updated outage website