iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 03/06/2026 13:55

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. E-mail (13%)

    E-mail (13%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • lagman_harry HarryLagman (@lagman_harry) reported

    @RoninZero141 @iiNet Out here in Rockingham. Looks like some ******* upgrade in the middle of the evening. Ridiculous ****.

  • MarkBrooksDodd Mark Dodd (@MarkBrooksDodd) reported from Westfield, State of Western Australia

    @iiNet Update: someone sensible called and spoke to Dad. Resolved the lost emails but couldn’t change the quota. So moving my folks to iCloud email addresses. Still crazy it requires a Twitter rant to get proper support and service.

  • EmilTorroba Emil Martin Torroba (@EmilTorroba) reported

    @iiNet Don’t call, fix it

  • endeebee Nate Brierley (@endeebee) reported

    @iiNet On my Toolbox login, I can't seem to find a way to track my support ticket/case regarding no internet... Is this still a feature? Or is there another portal for it?

  • vladajankovic78 Vlada Janković (@vladajankovic78) reported

    @iiNet Thank you again for your reply. This issue will be resolved by phone call.

  • vladajankovic78 Vlada Janković (@vladajankovic78) reported

    @kellking27 @iiNet I live in your area. I’m disappointed with this service.

  • lagman_harry HarryLagman (@lagman_harry) reported

    @iiNet Never mind the DMs. Stop doing upgrades at 9pm, end of story. We are paying for your **** service.

  • Murk_Loar Sir Lurks More KBE (@Murk_Loar) reported

    @iiNet @RoninZero141 Weird, I saw 460 reported outages just from 6167 alone from 9:20pm, if that's not classed as an outage I dont know what is. Back now however, from your own site it was reported as ADSL/NBN ugrades 'may' be affecting the area.

  • EmilTorroba Emil Martin Torroba (@EmilTorroba) reported

    @iiNet Service is bad! The NBN continues to drop out

  • nikisalt Niki (@nikisalt) reported

    Has @iinet gone down? I blame Morrison