iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 02/27/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (72%)

    Internet (72%)

  2. E-mail (10%)

    E-mail (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • 0B5ESSED Obsessive Compulsive (@0B5ESSED) reported

    No probs experienced until first storm post-NBN connection. We're paying for @NBN_Australia through @iiNet & every time there's an electrical storm we lose connectivity. This is logged & @iiNet have seen the outage for themselves but apparently there's nothing more can be done.

  • 0B5ESSED Obsessive Compulsive (@0B5ESSED) reported

    Called @iiNet tonight. Informed @NBN_Australia have looked into it and won't be sending out anyone to investigate the fault. Presumably there was connectivity at the time they checked so they think it's all good. This will happen next time there's a storm, as sure as ****.

  • TheSassyRed Eleanor Howlett (@TheSassyRed) reported

    Is anyone else have massive problems with @iinet internet speeds today in Melbourne? Holy hell! :/

  • 0B5ESSED Obsessive Compulsive (@0B5ESSED) reported

    In that time we've been happy with @iiNet and always said it's worth paying the extra for the technical assistance we've received. We're not happy now @iiNet. We understand the problem needs @NBN_Australia to fix, but we pay you and we rely on you to work with NBN to sort it out.

  • 0B5ESSED Obsessive Compulsive (@0B5ESSED) reported

    Now @iiNet want to put us in contact with the support team. The same support team who "can't do anything more. Don't need to go back to the start with the support team or turn the router on/off or explain to someone new why there is a problem despite having connectivity now.

  • stix088 Stix 🇦🇺 (@stix088) reported

    @iiNet we have been a customer of yours for almost 10 years now and im getting rather sick of the internet dropping in and out all the time.. getting frustrated to the point we are considering changing providers..

  • 0B5ESSED Obsessive Compulsive (@0B5ESSED) reported

    When asked what further action we might consider, @iiNet failed to mention the Communications Ombudsman. That's pretty poor guys ... are we just supposed to suck it up, or something. We've been with @iiNet so long we have an @ozemail email address. 20 years +

  • VelvetTeaLeaf VelvetTeaLeaf (@VelvetTeaLeaf) reported

    Hi @iiNet I'm unable to login. It says my username and password are invalid.

  • miriamcosic Miriam Cosic (@miriamcosic) reported

    Christ, @iiNet, this is still going on. I’ve a story due Monday that I’m trying to research and an online university course that I’m trying to stay on top of with an exam on Tuesday. Switching between slow wifi when it’s up and expensive 4G on my phone is driving me crazy!!!!

  • BiZARNiNJA BiZARNiNJA (@BiZARNiNJA) reported

    @iiNet trying to reset my password and i gete the link sent to my email but when i try to reset it its says it cannot reset with this link! help