iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 12/29/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. E-mail (7%)

    E-mail (7%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • epiciownz Andrew Sigmund (@epiciownz) reported

    @iiNet I just want a world where I can choose between 4-6 companies based on customer service, speeds, and prices. In my reality, my area has 2 affordable-ish choices with poor customer service and frequent downage issues, and no alternative I've been made aware of.

  • student__OfLife StudentOLife (@student__OfLife) reported

    @iiNet 1st month in and already experiencing issues, full day without internet until technician can come over :((

  • Mike_Rukus Rukus_ (@Mike_Rukus) reported

    @iiNet Nobody ******* cares. How about you provide better service instead of shitposting on twitter.

  • glittervomiting Cat (@glittervomiting) reported

    @iiNet yesterday & today my Internet has been completely dropping out every few seconds-minutes. Is there an issue in the area? Altona North 3025

  • klarinetteheini Moritz Willers (@klarinetteheini) reported

    @iiNet how come you pride yourself to be 1st in sustainer service? It is now two months (TWO MONTHS!!!!) that I am battling to get a problem resolved for a customer of yours. You customer has given up on you with the problem unresolved. I can’t accept that. #351138082

  • glenngpage Glenn Page (@glenngpage) reported

    Working remotely and up to day 5 without internet...@NBN_Australia @iiNet what are your fault resolution KPIs? And would you accept that level of downtime in your workplace?

  • Spawnlol Jake Tiberi (@Spawnlol) reported

    Australian Internet wow! @iiNet you are a joke. Cancelled 4 months ago. Still billing. Called 2 times, both times too busy to process the complaint / cancellation. BUT not too busy to continue to bill the account.

  • MattSainsb DDNet - We like Japanese games :D (@MattSainsb) reported

    Yo @iiNet looks like NBN is down in Wollongong? Want to share an update on when it will be fixed, or will you do what you usually do and not communicate at all?

  • epiciownz Andrew Sigmund (@epiciownz) reported

    @Spawnlol @iiNet my bad, assumed they only wanted to string along famous people with their empty promises

  • stephenangelico Stephen Angelico (@stephenangelico) reported

    Sorry guys, stream is cancelled for tonight. Internet connection went down hard, and between @iiNet and @NBN_Australia it can't be fixed tonight.