iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 11/29/2025 23:40

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (81%)

    Internet (81%)

  2. Total Blackout (7%)

    Total Blackout (7%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • pocodaku Pocodaku (@pocodaku) reported

    @NBN_Australia No internet for two days now in Fremantle. My provider, @iiNet, is telling me it's an NBN outage. No updates. Please advise @iiNet.

  • LiaWeston Lia Weston (@LiaWeston) reported

    @iiNet Hi there. I've been sending multiple emails to the address suggested (all marked 'Spam submission'). STILL nothing happening. My inbox is flooded with junk emails, and there's no way to ban these senders in the webmail system. Please help. This is ridiculous.

  • LiaWeston Lia Weston (@LiaWeston) reported

    @iiNet I understand that, but I'm still getting spam from stuff I reported over a fortnight ago. If there was a way to simply block email addresses from the webmail dashboard, it would solve a lot of problems.

  • PearlandBridey Dame Julie - dog in lockdown says stay home (@PearlandBridey) reported

    @iiNet No Internet at 2615 for over an hour now. NBN says no issues. Teacher trying to teach from home. Please investigate.

  • GabrielleKuiper Gabrielle Kuiper (@GabrielleKuiper) reported

    @iiNet I've spent over 3 hours over 2 months trying to fix a voicemail issue and it's still not resolved. Your service used to be fantastic. What is going on and how do I contact someone who can actually fix it?

  • J90522150 John Semmens (@J90522150) reported

    @Aushiker @slpng_giants_oz @iiNet Never watch the **** don't think that I would bother putting money there.

  • simonfrary simonfrary (@simonfrary) reported

    @iiNet has some ***** trying to upsell me on speeds I never actually got when they gave me a "free upgrade" especially since my internet has been down for at least 5 hours now.

  • bad_gamer92 The Boba Zombie (@bad_gamer92) reported

    @iiNet is there an outage in Gregory Hills NSW? My net suddenly stopped working 20 mins ago and still hasn't come back. Got red lights on the modem. I got to work from home and this isn't helping 😭

  • maystation4 Steve May (@maystation4) reported

    @iiNet tells me @NBN_Australia says that my drop outs are ‘fantasy drop outs’. Right. Thanks nbn for calling me a liar. This is disgraceful. You really think I’d waste hours and hours trying to rectify this issue for fun?

  • troyjh Troy (@troyjh) reported

    @iiNet There's an outage in ACT. P/C 2614 for VDSL. You got this?