iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 02/27/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (72%)

    Internet (72%)

  2. E-mail (10%)

    E-mail (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Voice0fTreason Voice0fTreason (@Voice0fTreason) reported

    @iiNet @jonosc11 How did the incident occur? Will you be crediting users for this outage?

  • Ocean4011 Helmut (@Ocean4011) reported

    @lsd2ez_ @iiNet USE? Wtf

  • tenancy_toolbox Tenancy Toolbox (@tenancy_toolbox) reported

    Today we have cancelled our @iiNet #VOIP service after many years due to the fact that over 1 week iiNet Biz Support has ignored our support tickets. We are now looking for alternatives.

  • sass1ca Jessica (@sass1ca) reported

    @jonosc11 @iiNet @four_outta_ten Agree. Surely someone has got there and though "gee this'll take 12 hours to fix" or whatever. I can't believe they have NO idea.

  • stanleywaite1 Stanley Waite (@stanleywaite1) reported

    @yeppoon @iiNet it is getting harder to fix... had to goto @Telstra in-store... the do a book-in appointment, waiting 6 hours for help... then told to ring the service line to fix the issue and am on "hold" for longer than 2 hrs 10 min and still waiting... Telstra service is very lacking !!!

  • jonosc11 Jonosc (@jonosc11) reported

    @iiNet Geelong cable? Down?

  • tenancy_toolbox Tenancy Toolbox (@tenancy_toolbox) reported

    If you have a small business internet with static ip plan with any other Australian service provider other than @iinet or their associated companies then we would welcome your recommendations - of course they must be capable of responding to support requests in a timely manner.

  • tenancy_toolbox Tenancy Toolbox (@tenancy_toolbox) reported

    @iiNet any chance BizSupport will respond to any of our support emails in the near future? You used to be quite helpful at customer service.

  • Darklighter159 Dillon Cotter (@Darklighter159) reported

    @iiNet have been without mobile from last night. Is there a known outage being investigated?

  • yeld_tamsin Tamsin Yeld 🏳️‍🌈🎶♿ (@yeld_tamsin) reported

    @iiNet ok, so you told my partner our phone wd be back on yesterday. still nothing today. any idea what the issue is please @iiNet ?