iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 02/11/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (76%)

    Internet (76%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Nic_Innov8 Nic Lindner (@Nic_Innov8) reported

    @MarianneNassar1 @iiNet Me too! Fix it now @iiNet 😬

  • tantryl Janus Pitt (@tantryl) reported

    @MarcusSpark1980 @iiNet my inquiry is about FTTN service

  • MarcusSpark1980 Marcus (@MarcusSpark1980) reported

    @tantryl @iiNet I’m only having email trouble - I moved to a local internet provider for my NBN service a few years ago. My FTTH speeds with iiNet were slower than my old copper ADSL.

  • chopper78 Chopper (@chopper78) reported

    @iiNet Yes John, I will have an issue. If I don't receive my yearly email from the Sultan about my $30m inheritance I'll be quite upset.

  • Glyn_Roberts Glyn Roberts (@Glyn_Roberts) reported

    @whoisricho @iiNet @ancistroneura Mine went down about 90 minutes ago as well.

  • JackieMack Jackie (@JackieMack) reported

    @iiNet Is iiNet email down? I can use the internet but cannot get access to my emails

  • Swampduck04 SwampDuck🦆🐃🐅 (@Swampduck04) reported

    @iiNet No communication with your customers is unacceptable. This would never have happened under the old Westnet. Should never have sold to you lot.

  • davey_h_73 David Hyland (@davey_h_73) reported

    @iiNet @Boendy1 It's more than just email. My internet has been down all day. Relying on my mobile data today. Hopefully you can get it up and running soon.

  • KBCanB 🌻🐝🐝🐝🐝🐝🌻 20 May - World 🐝 Day (@KBCanB) reported

    @AgentBasil @CraigAllenCBR @iiNet Reporting from Stirling...where it's still on the blink.. A suggestion/something I learned/relied on back at the start of this pandemic when my iiNet went seriously belly-up..if you go & sit outside the Woden Library..their WIFi might help with your eMail?

  • ChuckieCh Stephen Chalmers (@ChuckieCh) reported

    @whoisricho @iiNet I agree - hopefully they will in future do a lot better on communicating early & often what the issue is & the expected resolution time though.