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iiNet

iiNet Outage Report in Mackay, Queensland

Why is my iiNet service not working?

No problems detected

If you are having issues, please submit a report below.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Full Outage Map

Problems in the last 24 hours in Mackay, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • 62% Internet (62%)
  • 19% Wi-fi (19%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • kimsizerAU
    Kim Sizer (@kimsizerAU) reported

    @iiNet NBNCo report no outages in my area (Tuross Head), and yet DSL is down. Can you please advise. Cheers, Kim

  • GutterGirly
    GutterGirly (@GutterGirly) reported

    @iiNet is Bizphone down? Or just me?

  • gabster0191
    Gabriela D'SouAZ (@gabster0191) reported

    @Jwarne @iiNet Have already checked it. They’re telling me there’s no outage detected.

  • Craza_
    Cnqr carry (@Craza_) reported

    Lmao @iiNet you guys have to be the worst when it comes down to customer service you guys said you will send me a modem to try and help so I asked if that doesn’t fix anything do I have to put up with the drop outs and ping spikes and you’re customer service agent said “yes”

  • flyingdoov
    Dr.Strangelove (@flyingdoov) reported

    @iiNet Follow-up call yesterday stated no messages since 23 Sept, then self corrected agreeing message sent on 6 Oct. Confirmed equipment returned, no issues. Just received an SMS regarding non-return fee being charged. What an absolute cluster.

  • SDOokami
    Ookami Prime (@SDOokami) reported

    @iiNet Has there been any issues with the lower speeds with regards to Wireless NBN since the earthquake in Victoria? I am trying to stream and the dl/ul speeds are worse since then for me.

  • twadsuc
    Twads (@twadsuc) reported

    Anyone else having slow internet with @iiNet ? We are on cable and it's buffering like crazy .

  • SketchyBogan96
    Sketchy Bogan 🇦🇺 (@SketchyBogan96) reported

    @OnlineAnto I'm on NBN with @iiNet, using fixed wireless. It's the worst, it took me 17 hours to download a 3 GB game update on the PS5.

  • allan_darcy
    Darcy Allan (@allan_darcy) reported

    @iiNet Thanks anyway. After no change for a while I turned the modem off at the wall for 30 mins. Seemed to do the trick. I should have known a reset would probably fix whatever the issue was

  • Allyg071
    Ali G (@Allyg071) reported

    @iiNet Do not use this service! I have had the absolute worst service from this company. Wasting my time. Not notifying me or advising me of issues with set up and of course have still been charged twice for a service never implemented with no response as to why! Steer clear!