iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 02/02/2026 14:20

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (77%)

    Internet (77%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • AnakChan AnakChan (@AnakChan) reported

    @iiNet for the past 2 days I've been having really poor internet performance affecting my morning work conference meetings. Can support please reach out to me?

  • Tammygrace119 Grace (@Tammygrace119) reported

    @jrkhnt @ScamDetector @iiNet Exactly what happened to me last week but #Kevin_tech50 on Instagram helped me recovered back my account within 20 minutes. message him now for help

  • Dmar117 Derek Mar (@Dmar117) reported

    @iiNet worst customer experience ever been waiting in excess of timeframe given. Disconnected so need to start from the beginning again. Help…..!

  • GdayCobber Nope (@GdayCobber) reported

    @narelleford @iiNet Can confirm I’m in Belco and iiNet is down. VDSL

  • saintmichaelq17 Michael Trump (@saintmichaelq17) reported

    @iiNet iiNet deleting half my emails of which was valuable info to me they now tell me my Quota is still full! They keep saying a Senior Manager will call me but nah after 15 weeks of BS they still have ignored the problems which they have caused I am now going to the Ombudsman re TM

  • narelleford Narelle (@narelleford) reported

    @iiNet any problems in Canberra at the present time?

  • beera_saikumar Saikumar Beera (@beera_saikumar) reported

    @Liaxox @iiNet 16 hours still no resolution...

  • craig__collie Craig (@craig__collie) reported

    @iiNet Had an NBN outage yesterday, received an email this morning to let me know what the service is back, however it's still down (now 24 hours). Can someone help with this please?

  • glyptothekau flighter (@glyptothekau) reported

    @iiNet NBNPhone not working 84yo mother has a mobile luckily so called me - noted my iinet mobile did not receive calls from iinet nbnphone, but account shows charged for calls made this evening -when i call my mum goes str8 to nbn voicemail. on hold for past with iinet

  • andrewk73 Keepinittidy (@andrewk73) reported

    @iiNet was in queue for 50 mins started talking to support technician and was cut off. Now been on hold for 1.5 hours and still waiting….not good enough iinet.