iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 03/21/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • PCHunter_75 💉 Peter Hunter 💉 (@PCHunter_75) reported

    It seems like @iiNet is once again having problems with its e-mail.....

  • GeorgeNewhouse Prof George Newhouse (@GeorgeNewhouse) reported

    @iiNet @simon_rosenberg Your email server was down again yesterday. Together with the serious outage last week your service is abysmal. Some people need their emails for work. You have not apologised for the outages or explained why you have no back up system. You just take your customers for granted.

  • AU0481810206 Two systems one Australia ? (@AU0481810206) reported

    @iiNet iinet mobile internet & unlimited calls texts - debited $15 from my bank account on 19 Oct 2021 is for service 23 Oct to 22 Nov 2021 - But on 21 Nov 2021 the mobile number port in to Kogan mobile - part 2 of customer service. requested a refund - iinet cut off the line &

  • ashcryptoman ashley (@ashcryptoman) reported

    @CHICKENMUM89 @iiNet Mate I’ve been having same issues for 11 days. The BOTS and their messages don’t do anything to help!

  • JackHigh4 John Highfield (@JackHigh4) reported

    @iiNet are you a company on the verge of failing? Your loyal customers deserve to know what is going on. For over a week there have been problems across Australia. No public statements. Email and access to webmail and toolbox login denied for 48 hours. Nothing! not good enough.

  • CHICKENMUM89 Abby 💉 (@CHICKENMUM89) reported

    @ashcryptoman @iiNet Mine came back after the initial issue. Now nothing

  • CourtRum *** Corp Rules (@CourtRum) reported

    @GeorgeNewhouse @iiNet The Telecommunication Ombudsmen 'number' usually 'settles them down' (if nothing else). Good luck.

  • awambmrgw 🐀 Awambmrgw 🕯💉💉 (@awambmrgw) reported

    @iiNet Hey, are your servers down? I am not getting my emails and this is costing me serious $$$$$$. I intend to follow this up and seek damages!

  • Michael91504892 Michael_Bruce (@Michael91504892) reported

    @iiNet My e.mail has been rubbish since the outage over Christmas ?

  • ashcryptoman ashley (@ashcryptoman) reported

    @iiNet 11 days of extremely delayed emails with poor customer service and support!