iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 02/03/2026 15:55

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (77%)

    Internet (77%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Leesey_Lou LeeseyLou (@Leesey_Lou) reported

    Is there something majorly up with @iiNet right now? Can’t access their site or my emails and nothing about an outage anywhere

  • FGecolarge FG (@FGecolarge) reported

    @iiNet Hi Guys I see the website is down due to a weather event.......so says the website - the Twittier account is a useful way to inform people...

  • chucker4x4 Mr.G (@chucker4x4) reported

    @iiNet no emails since 24/12 … sorry this is not good enough when paying top dollar for a internet service. No communication either.

  • ExcelYourself Neale Blackwood (@ExcelYourself) reported

    Hey @iiNet is your website and email down?

  • AmryanAnnie 🌻 Annie Ryan 🌻 (@AmryanAnnie) reported

    @iiNet PLEASE FIX our webmail!!! #iiNetOutage

  • ThePubTest7 PlanetB (@ThePubTest7) reported

    @iiNet @WendyBirdOZ You should have announced this issue on your Twitter and Facebook accounts, Surely you have protocols - causes greater reputation damage when it appears IInet are in hiding.

  • AMadelaide21 AnnMarie Chamberlain (@AMadelaide21) reported

    @iiNet hey guys any chance we can get some idea when your outage affecting email etc will be fixed

  • ECeilings Esteem Ceilings (@ECeilings) reported

    @iiNet @Rebus0906 @iiNet so if I miss out on submitting my project quote I will not be happy. The lack of communication is the most upsetting thing no customer service anymore from you guys.. Going downhill very fast

  • catemetz Cate Metzeling (@catemetz) reported

    @iiNet this is not ok. When you finally fix this outage you need to address your communication plan. No update whatsoever via social media or direct message. Shameful.

  • stejwill Don’t grow up, it’s a trap 🦘✳️💉 (@stejwill) reported

    @iiNet exhibiting its usual levels of customer service I see, all services down with no explanation. At least my @Pentanet_ISP connection is working, but my iinet email account is dead. Merry Christmas!