iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 03/24/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Daniel65677088 Daniel (@Daniel65677088) reported

    @iiNet the world's worst internet provider, the staff offer promises that the company can't keep. The relocation service provided by IINet is a joke.

  • dccharron Denis Charron (@dccharron) reported

    Just encountered another loyal @iiNet customer who can no longer receive/send email because @iiNet now strictly apply their tiny 1Gb quota. They offer no paid option to increase the quota.

  • FremenJack Fremen Jack (@FremenJack) reported

    @iiNet A bit of an update: I had a call from iiNet support. It sounds like there’s still some work to do, but I feel like I have the attention of the support team. And in fairness, I suspect this is a niggly problem. But, I am optimistic! Thanks for helping to make the connection.

  • soswow Aleksandr "Sasha" Motsjonov (@soswow) reported

    @iiNet is there to cancel your internet service online somehow?

  • hara_damon Damon O’Hara (@hara_damon) reported

    @SandiHLogan @iiNet @iiNet VDSL2+ customer here too. Happened yesterday as wel. Internet on and off last 48 hrs.

  • SimonPJamas Simon James (@SimonPJamas) reported

    @iiNet Why dont you stop them all first and send information by request? I will do as you ask, but you haven't addressed the issue I am raising. STOP THE JUNK MAIL WASTAGE!

  • StimpStain stimpy (@StimpStain) reported

    @iiNet fix your internet dogs

  • SandiHLogan Sandi Logan (@SandiHLogan) reported

    .@iiNet Tks for nothing. Your tech support had been taking calls for 48 hrs before you actually log a job: VDSL2 customers have NO internet, no VOIP, nada. And you have no clue why, let alone how long this will last. Brilliant Xmas marketing. Fix it please. First world problem.

  • jobeth_b jo bella (@jobeth_b) reported

    I called @iinet basically every day but **** just went in circles with no resolution including an appointment they cancelled bc they still hadn't got OUR ADDRESS RIGHT! Now it's 2 days to Christmas. The next available @NBN_Australia appointment is Jan 19. HEAD EXPLODING

  • JMcgranger Jacob Mcgranger (@JMcgranger) reported

    @iiNet the WI FI IS DOWN IN BEAUMONT south Australia !!!! Fix ittttttt I wanna play fornite