iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 01/29/2026 12:05

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (77%)

    Internet (77%)

  2. E-mail (9%)

    E-mail (9%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Benny_Mitch Benny Mitchell (@Benny_Mitch) reported

    @iiNet my internet just keeps dropping out every 10min, rebooted the modem and NBN says everything is fine and so does your website but it’s not fine, can you help?

  • tenancy_toolbox Tenancy Toolbox (@tenancy_toolbox) reported

    If you have a small business internet with static ip plan with any other Australian service provider other than @iinet or their associated companies then we would welcome your recommendations - of course they must be capable of responding to support requests in a timely manner.

  • 0x4170654d616e apes together strong 🦍 (@0x4170654d616e) reported

    @iiNet Hi, will you support iPhone 14 eSIM? I wish to buy one but not sure if iiNet will support it and I'll be stuck.

  • NightyNo night (@NightyNo) reported

    @iiNet you guys gonna fix your Iptransit issue yet? ( on squad) im part of a 9k player au discordsever on discord and alot of people are getting tired of high pins cos of this...

  • stanleywaite1 Stanley Waite (@stanleywaite1) reported

    @yeppoon @iiNet it is getting harder to fix... had to goto @Telstra in-store... the do a book-in appointment, waiting 6 hours for help... then told to ring the service line to fix the issue and am on "hold" for longer than 2 hrs 10 min and still waiting... Telstra service is very lacking !!!

  • hanaki_ttv 日暮華貴 hanaki (@hanaki_ttv) reported

    @Aceometric @iiNet The issue might be your area like it is with ours, cause we still have copper nodes which means we can’t get any decent speeds despite how much we pay 😭

  • Ocean4011 Helmut (@Ocean4011) reported

    @lsd2ez_ @iiNet USE? Wtf

  • biney77 Sabina (@biney77) reported

    I’ve been a customer for 18 years and somehow you’ve now separated my 3 accounts so that I can’t even see them or know what is happening with them. @iiNet

  • parrotsdream Stewart 🇦🇺 (@parrotsdream) reported

    @iiNet Fix the darn internet dropping in and out in Jimboomba, and no 2 different technicians have all ready visited the premises this is on you and not my end. We pay for a service that you are failing to supply.

  • jonosc11 Jonosc (@jonosc11) reported

    @iiNet hi is there an issue in highton (3216) with cable? Not working/painfully slow.