iiNet

iiNet Outage Report in Mackay, State of Queensland

No problems detected

If you are having issues, please submit a report below.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 03/04/2026 04:50

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (72%)

    Internet (72%)

  2. E-mail (12%)

    E-mail (12%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • DocB__ Dr Ron Baumann (@DocB__) reported

    @Rockbluewater @iiNet To be fair, I've been with them for years without an issue. But their lack of response here is annoying.

  • Anna98831 Anna - Renewable energy recovery🌏🌞🌿🐨🐝🦇🦐🐟🦈 (@Anna98831) reported

    @PrinPeta @DocB__ @iiNet Was that the good years? Internode are now owned by Iinet. I have been having trouble getting on to their technical support.

  • browneyedbev123 Bev Jones (@browneyedbev123) reported

    @iiNet worst service ever! Can't even deal with a complaint properly! No service for weeks .. no help from customer support but still taking my direct debit!

  • HudgellSuzanne suzanne hudgell (@HudgellSuzanne) reported

    @DocB__ @iiNet I get it ! I have had good customer service from them though

  • Nemesis_Alert Nemesis (@Nemesis_Alert) reported

    @Dr_M_Davis @iiNet Suggest to check with friends and neighbors to see if they have the same problems to the same target websites. In ur job, CCP could be hacking you

  • rlawson1968 Rob Lawson (@rlawson1968) reported

    Hi @iiNet our internet is down in Ivanhoe, Melbourne, is this an area wide issue related to storms yesterday?

  • asclarke Ashley (@asclarke) reported

    @iiNet is there an outage in Ballarat? There’s nothing online when I search for it but I’ve been out of internet since around 10am and tech support never gave me a call back.

  • BaaijJohan Johan (@BaaijJohan) reported

    @iiNet any known HFC issues in Ballarat? Intermittent loss of connection this morning. Now unable to connect at all.

  • DocB__ Dr Ron Baumann (@DocB__) reported

    @PeterSStrempel @iiNet I have had absolutely no trouble with the service or customer service until now, Have been connected to nbn with them since 2015.

  • paulwoods Paul Woods (@paulwoods) reported

    *sigh* @iiNet 2nd level support "I don't think it is an issue, I can see minimal drop outs" Me "it dropped out 4 times in the past 15 minutes..., and at least 20 times on Thursday"