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iiNet

iiNet outages and service status in Mackay, Queensland

Why is my iiNet service not working?

No problems detected

If you are having issues, please submit a report below.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Full Outage Map

Problems in the last 24 hours in Mackay, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • 62% Internet (62%)
  • 19% Wi-fi (19%)
  • 9% E-mail (9%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • steedencentral
    Parra Bandwagon (@steedencentral) reported

    @iiNet hi - I’ve got an old Fetch TV box that I have never used. Is there a way to return it?

  • Connorloki
    Katie Ellis (@Connorloki) reported

    @iinet is there a problem with your ultra fast internet in the ACT (2614) since last night?

  • Christine_Bobo4
    Sharni Gilenko (@Christine_Bobo4) reported

    @iiNet been without internet all day and have had no resolution over the phone! Please help. Located in Doubleview, WA 6018.

  • Christine_Bobo4
    Sharni Gilenko (@Christine_Bobo4) reported

    @iiNet been without internet all day and have had no resolution over the phone! Please help. Located in Doubleview, WA 6018.

  • mattwallis81
    🇦🇺Mdub (@mattwallis81) reported

    @iiNet thanks for making me wait 20 mins then when I asked to be put through to the previous technician who i spoke to for 20 mins, i coincidentally got cut off… great way to lose a customer. Sumi from technical support if you are wondering why I’m now researching other options.

  • gevauden
    Tim (@gevauden) reported

    So great that @iiNet can't competently arrange a move of a service with a week's notice. You'd think I would have learnt my lesson by now, but I've only been using them since the late 90s.

  • 83_blurry
    Paul (@83_blurry) reported

    @iiNet any issues in swan view ? No internet for a few hours now

  • DanielJohnLamb
    dannyboi (@DanielJohnLamb) reported

    NBN internet drop out at postcode 3350 is there any issues out that way? @iiNet

  • aussie_eevee
    AussieEevee (@aussie_eevee) reported

    @iiNet One more quick question. Does iinet support mobile internet devices such as the ipad? I couldn’t find any mention of it on the website. Thanks

  • MCTrittym
    Tristan (@MCTrittym) reported

    @blakeandthepork @iiNet Look into Launtel. I’m pretty sure they are in Canberra. The best customer service I have ever had. And you can even pause your service by day, if you are going somewhere and you won’t be home.