iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 02/18/2026 12:10

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (78%)

    Internet (78%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Phone (4%)

    Phone (4%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • MsSMuffett Sharon Muffett (@MsSMuffett) reported

    Hey @iiNet any outage in Gosford NSW. Power cycled modem and NBN box still no dice. Went out approx half an hour ago @networkoutage

  • MsSMuffett Sharon Muffett (@MsSMuffett) reported

    @B4llistick @iiNet @networkoutage And suddenly back here. 1.15 hr outage

  • sarahkmajor Sarah M (@sarahkmajor) reported

    Absolutely FUMING @iiNet 🤬🤬🤬 Moved 1st May. Since week prior, partner actioned internet connection (to Five Dock) to prep. Since 3 May, EVERYDAY he's been calling. Multiple issues, ZERO service from customer service team. Escalation = NIL. Will escalate to #TIO @ACCAN_AU

  • garthjoshua Garth Joshua 🍯 (@garthjoshua) reported

    @iiNet Outage in Duncraig WA?

  • nodus_tollens__ Dan Seed (@nodus_tollens__) reported

    @iiNet has something changed with NBN speeds lately? My download speed has nearly doubled but my uploads are veeeery slow, at any time of day.

  • GlennMolnar Glenn Molnar (@GlennMolnar) reported

    @iiNet I'm a 4+ year customer, moved 10 days ago (plus 7 days extra notice before that indicating I was moving), and have been calling every single day trying to get our internet connection activated. @Aussie_BB i am ready to give up, can you do any better?

  • iowenjones Owen (@iowenjones) reported

    @sortius @iiNet @NBN_Australia Just shits me that every 3-6 months, for no reason, the configuration and appliances as supplied by ISP that been working seamlessly start to crap out. Download speeds look fine but streaming content degrades, buffers and throw errors. ADSL1 or worse. It's like 2005.

  • GibboPK GibboPK (@GibboPK) reported

    Not having much luck finding decent #Satellite #Internet in #Crookwell area. 60gb per month is the best deal available. 2 gig per day. 20kn21ffs Please help @iiNet @skymesh @AngusTaylorMP

  • maxblake44 Max Blake (@maxblake44) reported from Geelong, State of Victoria

    @iiNet hey guys just wondering if there is an wide spread outage in the 3216 area (NBN) haven’t got any internet this morning and last night it was on/off

  • thedruid613 Jonathan (@thedruid613) reported from Woodend, State of Victoria

    @iiNet I’ve had an outage in my area since 10am this morning, any idea when it’ll be fixed?