iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 01/26/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (78%)

    Internet (78%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (4%)

    Phone (4%)

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • FGecolarge FG (@FGecolarge) reported

    @dodgy_coder @cc_stoney @iiNet Did the WA grid go down yesterday?

  • bobthegeo BobtheGeo (@bobthegeo) reported

    @Nemspy @iiNet Mate, a business like this should be better set up to handle this. The people working to fix it are doing so because their management didn't invest properly. And no, it's not that unusual in the years I've been living here. I hate to say it but it's likely to become more common.

  • ralphytown Amanda Ralph (@ralphytown) reported

    @daj416418 @iiNet Still no email access for me - either direct or via webmail. Catastrophic failure on the part of #iinet. No communicaiton, no clarity on when service will be restored @acmadotgov

  • kezarthur Keri Arthur (@kezarthur) reported

    @iiNet 2 days without email. No idea if missing emails will be on webmail because unable to access webmail (page is finally up but now login errors) No communication from you other than 1 paltry facebook/twitter post. NOT GOOD ENOUGH!!

  • NADennison Noel Dennison (@NADennison) reported

    @iiNet This is exactly the same pathetic communication effort as last time, beware of missing emails and don't bother asking for compensation as they will tell you email is a free service as part of the internet service provision. Might be time to change service providers after 30 yrs

  • actgg GG (@actgg) reported

    @iiNet is your email service still down?

  • AmryanAnnie 🌻 Annie Ryan 🌻 (@AmryanAnnie) reported

    @iiNet Can we have an update on the outage please. Some emails dribbling in. Unable to log into website or toolbox. Pity the first email received was an Invoice from you! #iiNetOutage

  • ralphytown Amanda Ralph (@ralphytown) reported

    @iiNet @jswharton Dear John, no doubt Shane needs the same help thousands of us require. Transparent communication and an honest assessment of when we can expect to have our email service restored #iinet #iinetstilldown @acmadotgov

  • meltonunknown Melton unknown (@meltonunknown) reported

    @jackrusseljosie @iiNet It's broken again... I got a few emails in the middle of the night, but since around 8am this morning it's stopped again...

  • DenyseWhelan1 Denyse Whelan. #head&neckcancer #survivor (@DenyseWhelan1) reported

    @iiNet Ok. But that just led me back to tweets I have already seen. Your Company has done its customers no favours at all in this. What a shame, @iinet used to be a good service….now you are not. And many are saying similar.