iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 01/20/2026 06:55

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewhiggo Andrew Higginson (@andrewhiggo) reported

    @TheRiffJet @iiNet I’ve found iinet ok over time. I’ve found Speed issues are usually an NBN problem (which iinet has no control over) or your modem.

  • libravaga Katrina (@libravaga) reported

    @TheRiffJet @iiNet So you're saying that if they credited your 2 accounts for a month that your faith in iiNet as an upfront business (who aren't usually this bad and know that sometimes they have to take the L) could be restored? That'd be mighty generous of you Riff.

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    Today’s Amateur Hour @iiNet is brought to you by….You guessed it, iinet. Tactic 101, Lets blame the customer. Tactic 101 A, Lets treat the customer as stupid. Customer Service: Zero. Recommend iinet to others: Zero. #iinet

  • cornwankies My Dress-up Claude (@cornwankies) reported

    Waiting for @iiNet to cancel my phone plan after they cut off my internet feels like slowly strangling. When this appt is over, i’m gonna get so mad over the phone

  • TubbsJTattsyrup Tubbs Tattsyrup (@TubbsJTattsyrup) reported

    @iiNet Poor husband feels at fault for trying to get us a better plan at @iiNet . He didn’t know the catch was that you pay less you don’t get ANY service at all!! Time to call it & revert to Yomojo. Chalk it up to tough lesson learned. @iinet blows!

  • sumerdigital Philip Walker (@sumerdigital) reported

    Did you know that with @iiNet any random person can at any time cancel your account? I highly recommend that if you value your privacy and ongoing internet service you should immediately change service providers and or never use @iiNet

  • TubbsJTattsyrup Tubbs Tattsyrup (@TubbsJTattsyrup) reported

    @iiNet @ThisIsYomojo Watch this space for me. At the end of this, I’m using all these correspondences to write a super-Karen complaint to @iiNet ’s CEO and the ACCC. Bloody atrocious!

  • libravaga Katrina (@libravaga) reported

    @TheRiffJet @iiNet Spot on. It's hard to get good help but their internal incompetence should never cost you. They all get paid. Good work, bad work, no work and ugly work (getting paid for attendance is laughable due to covid, management's holiday). All you've received is **** service and a bill!

  • TubbsJTattsyrup Tubbs Tattsyrup (@TubbsJTattsyrup) reported

    @iiNet For all of Qantas’ faults, they solved my refund issue in a 30-minute phone call. 5 hours later, they’ve followed up with an email detailing what was done. Meanwhile, @iiNet is STILL leaving us hanging. 17 days & counting. Do yourself a favour. Don’t sign up with them!!

  • miriamcosic Miriam Cosic (@miriamcosic) reported

    I'll never forget when I had a couple of days to get to NY for a quick-turnaround job and was utterly shocked when I got there and had no access to my telephone. I see nothing's changed. And we've been a globalised world for some time now... @iinet