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iiNet outages and service status in Mackay, Queensland

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Full Outage Map
  • iiNet generated 0 outage signals in the last 24 hours around Mackay, including 0 direct reports.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • DenyseWhelan1
    Denyse Whelan BEd.MEd. 💉x5 (@DenyseWhelan1) reported

    Hey @iiNet been on hold to #hosting for over 53 minutes…just have an enquiry to check something but not going on line to do it, want to speak to a person. Never waited so long for support

  • lavo96
    Rod L (@lavo96) reported

    @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

  • Laird_Bruce
    Independents in. (@Laird_Bruce) reported

    @iiNet just canceled my ozemail account after nearly 30 years. That’s how dreadful your service has become, how empty your promises to fix things are, and how💩 your company is. Bought a 500GB SIM from Optus, immediate 40Mbps stable connection compared to your unstable 1.5Mbps

  • ImCaz
    ❣️☯️ 🇦🇺Caz 🇦🇺☯️❣️ (@ImCaz) reported

    @iiNet It’s overdue, yes I don’t deny, but to be suspended over it AND without warning! This has never happened in the past - IF I’ve ever missed a payment.

  • SelaStarr
    Sela Star (@SelaStarr) reported

    @iiNet Does anybody answer the bloody phones down there? On hold for 40 mins as NO internet! Bloody useless

  • julialawrinson
    Julia Lawrinson (@julialawrinson) reported

    @iiNet I have done that. In short, I've been waiting five hours for a call back. Five. Hours. Where are your support people?

  • NickKarpetis
    Nick Karpetis (@NickKarpetis) reported

    @iiNet I can not access toolbox error 503 service unavailable. When will it work again?

  • _IndianPacific
    GillianA 🌺 (@_IndianPacific) reported

    Pretty much comms across Australia are failing right now. Txt international from Australian networks and let me know how you get on and which carrier you use. Per @iiNet Mobile support "all Australia" mobile services affected. Not sure if that is accurate. Txt msg error 28

  • Abloodynicechap
    A Bloody Nice Chap (@Abloodynicechap) reported

    @Telstra There is no help there! And this doesn't answer why I pay for 4g backup when the speed is 2mbps? I will just cancel the account and move over to @iinet instead.

  • Ereon74
    Phillip Ray (@Ereon74) reported

    @iiNet Hey Team, are there any issues for your NBN services in NSW, more specifically the greater Maitland area? Service has been uncharacteristically patchy this afternoon. Semi regular DNS lookup errors and dropouts. They last for anywhere from 2-10 minutes and then come good.