iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 02/07/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (76%)

    Internet (76%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • walkthedogma Scott (@walkthedogma) reported from Westfield, State of Western Australia

    @iiNet Can you correct that to 'impacted by our poor infrastructure unable to cope with some hot days, again '?

  • SallyRMelb N95SRPassesItOn (@SallyRMelb) reported

    @iiNet not awfully happy about getting two texts telling me about my bill today (for first time) just when your #iinet services are down over a key period.

  • amandarasmussen 💧Amanda Huang (@amandarasmussen) reported

    New Year’s resolution will be: cancel my @iiNet email account and switch to @gmail. I should have done it years ago…#iinetFail

  • DingoDigital1 DingoDigital 🇦🇺 (@DingoDigital1) reported

    @Nemspy @bobthegeo @iiNet Actually it’s a lot more than e-mail if you bothered to check - thousands of business owners including myself who have websites that are down. This is a service that we PAY for and rely on for online ordering etc.

  • McleanAherne Annette McLean (@McleanAherne) reported

    @iiNet @_HenryRoss My account is saying my username and password are incorrect. Will this be rectified when the issues are sorted?

  • IM_CollectorAU PJ in Aust. (@IM_CollectorAU) reported

    @iiNet Down Again!!!! I hope you guys are going to give us credits for all this time with nothing. I'm awaiting important emails, FIX YOUR SYSTEM!

  • DrColMcIvor Colin (@DrColMcIvor) reported

    @iiNet Can we please get more information but a lot seem to not have come through. Will they come through later? During too outage did they just bounce? Do I need to contact people who may have been sending me important emails to tell them to resend ? Can we get some proper updates

  • uramaaaaaaazing Janet Evans (@uramaaaaaaazing) reported

    @iiNet Hi! Can I please have a couple of days deleted from my bill, as I'm paying full price for a full service....and in spite of circumstances beyond your control (even though this has happened a couple of times before), I'm not getting full service. Thanks @iiNet

  • StrangeButTru11 StrangeButTrue (@StrangeButTru11) reported

    @iiNet Don't forget your netspace customers. Webmail page is now loading but sign-in is not working: "Error: Server Error: cannot read - connection closed?"

  • exchalk Bryan (@exchalk) reported

    @iiNet Not just WA impacted. No phone support. When they were Netspace, they were a stellar service. With every change of ownership, service has fallen further and further into the toilet. I will never recommend iiNet.