iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 02/15/2026 07:55

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (77%)

    Internet (77%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • OttoVonT Peter Metzeling (@OttoVonT) reported

    @iiNet Why is webmail down?

  • richardolsen Richard Olsen (@richardolsen) reported

    Looks like @iinet DNS is down, which means every Victorian government school's website is down, as well as any local services, email and other websites.

  • jasoncaddy Jason Caddy (@jasoncaddy) reported

    @iinet email has been down from Christmas afternoon and they literally have there out of office on. no comms. no support. if you are going to be a service provider you need to be 24/7 every day of the year.

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    @iiNet @richardawa How long did that take to tweet a message? Down Detector was more useful.

  • OttoVonT Peter Metzeling (@OttoVonT) reported

    @iiNet your service for webmail has been offline since xmas day. Whats going on? Cant get through on phone to you but someone is tweeting...

  • Boendy1 Chris Boendermaker🐀💧😈 (@Boendy1) reported

    I use my internet connection for work. @iiNet as a result of a lack of response to customers during this outtage, inability to provide a 24/7 service and a general decline in service, after 19 years I am taking my business elsewhere. Very disappointing #iiNetFail

  • afvruawake It’s the Society, Stupid. (@afvruawake) reported

    Hey @iiNet your email service has been down since yesterday afternoon, hundreds of reports on outage sites, when you gunna fix it?

  • katling73 Kate Trusler (@katling73) reported

    Hey @iiNet I’m getting a 522 error when I try to access your website to get on my webmail and I can’t access my email from my iPad either. Is there a problem? No problems getting anywhere else on the net so I don’t think it’s me.

  • jasoncaddy Jason Caddy (@jasoncaddy) reported

    @iinet email has been down from Christmas afternoon and they literally have there out of office on. no comms. no support. if you are going to be a service provider you need to be 24/7 every day of the year.

  • AmryanAnnie 🌻 Annie Ryan 🌻 (@AmryanAnnie) reported

    @iiNet I imagine you know there is a problem for many customers trying to access webmail? Has been an ongoing issue since late Xmas day afternoon & still.