iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 03/02/2026 04:35

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (72%)

    Internet (72%)

  2. E-mail (10%)

    E-mail (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • TheDancingSlug Captain Krem-Eminem. (@TheDancingSlug) reported

    @iiNet thanks but it should be sorted I got through to mobile support earlier today. They said they'd call me when my number is restored/working.

  • GerryGannon Gerry Gannon (@GerryGannon) reported

    Not for the first time this week @telstra and @iinet fail once again. I swear their service drops like a ******’s ******

  • Peter_Hindwood Peter H 🇦🇺 (@Peter_Hindwood) reported from Sydney, State of New South Wales

    The #NBN IS Down in #CHERRYBROOK right now as of 2130 funny how a simple storm can break the @NBN_Australia by the way my service provider is @iiNet

  • rwl102 Rheece Lewis (@rwl102) reported

    @Tracy22439716 @iiNet Hi Tracy, I’m in Uni Hill and haven’t had internet since Tuesday morning. I waited on hold for 2 hours last night to be told it’s an outage with Opticom. I then looked on Opticom website and put in the 3083 postcode for it to say “no outages in your area”

  • craig__collie Craig (@craig__collie) reported

    @iiNet Had an NBN outage yesterday, received an email this morning to let me know what the service is back, however it's still down (now 24 hours). Can someone help with this please?

  • RobertaDobbs1 Roberta Dobbs (@RobertaDobbs1) reported

    @iiNet outage at Wahroonga NSW 2076. Any info available please?

  • saintmichaelq17 Michael Trump (@saintmichaelq17) reported

    @iiNet iiNet deleting half my emails of which was valuable info to me they now tell me my Quota is still full! They keep saying a Senior Manager will call me but nah after 15 weeks of BS they still have ignored the problems which they have caused I am now going to the Ombudsman re TM

  • narelleford Narelle (@narelleford) reported

    @iiNet any problems in Canberra at the present time?

  • phantomtipster Cyberyang (@phantomtipster) reported

    @iiNet Is your website down? Unable to access iinet website and my emails

  • mpreyyye paradoxical (@mpreyyye) reported

    @iiNet I have been waiting now almost an hour to get through to technical support #notgoodenough