iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 01/28/2026 23:10

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (77%)

    Internet (77%)

  2. E-mail (9%)

    E-mail (9%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • veedub3057 Vaughan Bellamy-Williams (@veedub3057) reported

    @unicamster @iiNet I only wait on hold for around 3 - 4 minutes, plus the length of time it takes me to fill in the relevant ombudsman service's webform. If the bank / telco / insurer / etc can't answer the phone before I hit send, we deal with it through that process.

  • makross1 Blocka (@makross1) reported

    @iiNet no internet for 2 days in Perth wtf is going on

  • FNQDive Merch (@FNQDive) reported

    @iiNet You customer service is pathetic! I aske for a call back in the chat and your staff member called Cyrus said no!

  • Makucha Jo (@Makucha) reported

    JEEEZUS @Iinet can’t you keep a mail server up and running for longer than 24hrs?? Someone needs to take the reins on this shitshow. Also? I want a refund for this month’s hosting service.

  • Gamer_Rade Rade 🔪 (Addie) (@Gamer_Rade) reported

    Welp, the constant dropouts from @iiNet make me incredibly happy that I decided to port out when we move. Y'all gonna reimburse me for the mobile data I have to use today because your service isn't working?

  • villanellesboat rory (@villanellesboat) reported

    @IntoTheWok @iiNet Did you end up fixing this issue? I’ve been having the same problem

  • pyrexflask Pyrex Flask (@pyrexflask) reported from Melbourne, State of Victoria

    @iiNet is there a 5g NBN outage in 3182?

  • ahtheo merduh (@ahtheo) reported

    @Xyenia3 @iiNet @Telstra also fix ur ****** internet

  • 199_996 199_996 (@199_996) reported

    @iiNet @norkietiger STOP TALKING, JUST F*CKING FIX THE PROBLEM!!!!!!!!! ‘iiTerrible’

  • b16deloz Del (@b16deloz) reported

    @iiNet on hold for 25 minutes so far customer service is on point as always