iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 02/20/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (76%)

    Internet (76%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (4%)

    Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • troyjh Troy (@troyjh) reported

    @iiNet Looks like an outage on VDSL2 in Belconnen Area in the ACT?

  • EyemanPat Keh Jeh 🌘.🌗.🌖.🌕 (@EyemanPat) reported

    @iiNet 24 hrs later #iinet have reinstated the phone service - no outstanding account just typifying poor poor after sales service by #iinet

  • spicynoise sounds delicious (@spicynoise) reported

    @iiNet I am STILL waiting on progress. Get nowhere.. you can’t take responsibility nor can you actually care enough to fix things. I’ve been with you for SIX YEARS. I’m so glad to know I’m just $$, not a valued customer. Am I just a joke to you, is that how it is?

  • cure9mm cure (@cure9mm) reported

    @Murdr_iN @iiNet 7 years and it’s still **** with nbn I’m losing my mind I can’t even upload my resume to a website

  • cure9mm cure (@cure9mm) reported

    Fix your **** **** @iiNet

  • benschwabe Ben Schwabe (@benschwabe) reported

    @iinet @NBN_Australia It seems everyone’s NBN is down in Broome, WA but no status update on your websites. Any ETA for a fix?

  • jaq_reid JS Reid (@jaq_reid) reported

    Wow @iinet unable to get anywhere with phone support this happened. Customer: "Can you pass my enquiry to your admin area and so they can sort this out and get back to me". IINET Tech: I can but soneone may or may not contact you. I asked him to repeat it. Yep that's what he said

  • niranjan007 NIRANJAN SOMASHEKAR (@niranjan007) reported

    @iiNet is there any outage in Kallangur? Thanks

  • EyemanPat Keh Jeh 🌘.🌗.🌖.🌕 (@EyemanPat) reported

    @iiNet Herein lies the BS that is iiNet - they didn’t give a stuff when they cut off my service and I couldn’t call anyone. But I place a complaint with the TIO and guess what - a Justin from customer service rings. So to all iiNet customers if u want proper service put in a complaint!

  • OfficialAnkitS Ankit Shah (@OfficialAnkitS) reported

    @iiNet, since yesterday we have had a NBN outage, got a message this morning that NBN issue has resolved, restart the NBN box, so restarted it optical light is still red.called your tech support they said that no one can look at it until Perth 8am thats when their shift starts.