iiNet

iiNet Outage Report in Mackay, State of Queensland

No problems detected

If you are having issues, please submit a report below.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 12/11/2025 18:00

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (83%)

    Internet (83%)

  2. Total Blackout (7%)

    Total Blackout (7%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • _Costley Costley ⚽️❣️MUFC 🇾🇪 (@_Costley) reported

    @iiNet third time this week without @NBN_Australia after your service is dropping out. Is it time for a new ISP?

  • mitdroid mit (@mitdroid) reported

    Hey @NBN_Australia you deliver NBN to @iiNet ? Can you update on 6 hour outage in 3070 please? Please any information....even a crumb ... Issue? What's happening? ETA for fix..... anything?

  • miriamcosic Miriam Cosic @miriamcosic@masto.ai (@miriamcosic) reported

    @iiNet Hi Risa. The support person who helped me meet my appointment did just that. But why this sudden thing with no warning for international calls that I never had before? And how can one do overseas business keepking one eye on a pre-paid balance? #journalism #freelancelife

  • saintmichaelq17 Michael Trump (@saintmichaelq17) reported

    @iiNet They have fixed the problem just like that! Given me $50 credit for 15 weeks of hardship and now believe I am happy!! I am but !!!

  • jac1010 Jac (@jac1010) reported

    @iiNet @sbphoto The outage has been 8 hours, and the most recent update was 4 hours ago. Even then, the previous update was just to change the severity. Can we please get some info on what actually is wrong? And perhaps an update in the ticket that everyone is being referred to.

  • roolincharge no one (@roolincharge) reported

    @iiNet is there an outage in 4610?

  • julialawrinson Julia Lawrinson (@julialawrinson) reported

    @iiNet Any chance of getting a resolution to the issues you've caused this century?! Still no callback.

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    A customer should not have to continually re register their modem details, to have the telephone number work for incoming and outgoing calls. Your system is F k ed! @iiNet

  • RYAN_B0ST0N Ryan Boston (@RYAN_B0ST0N) reported

    @iiNet When are you expecting this outage to be fixed? It's been down since 9.45am

  • julialawrinson Julia Lawrinson (@julialawrinson) reported

    @iiNet I have done that. In short, I've been waiting five hours for a call back. Five. Hours. Where are your support people?