iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 01/21/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • lolarkangyle Ark (@lolarkangyle) reported

    @Spawnlol @iiNet They billed me for almost $1,200 over 2ish years after I thought I cancelled a service because even though I gave them written and verbal notice they said they couldn’t find a log of the phone call Absolute wankers

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧 (@redruby17) reported

    @BDM18 @iiNet This was a long outage. It's usually pretty good

  • student__OfLife StudentOLife (@student__OfLife) reported

    @iiNet Already in contact with the service team who are not coordinated properly...

  • TheyreGunnaPod They're Gunna Kill Us (@TheyreGunnaPod) reported

    What's a good internet service provider that isn't @iiNet? We're giving up on them as of today because they refuse to help us, but do love talking on the phone explaining why they feel bad for us, the cuuuuuuuuuuuuuunnce.

  • SamGriLaLaLa SamAntix (@SamGriLaLaLa) reported

    @TheyreGunnaPod @iiNet But how many times can you INSIST on speaking with a manager, or someone higher up the chain, before your head explodes? C'mon @iiNet get your **** together and do YOUR JOB!

  • jezheywood Jez Heywood (@jezheywood) reported

    @TheyreGunnaPod @iiNet Years ago, I tried to get internet through @iiNet. They just did absolutely nothing. Even had customer service hang up on me when I called up after over a month of waiting to find out what was going on.

  • TheyreGunnaPod They're Gunna Kill Us (@TheyreGunnaPod) reported

    We have tried to get @iinet's attention and we do, over and over, but then they forget all about us and we do it again. And again. And now it's a life threatening health issue. And it's still not enough for the prison guards who take their calls.

  • HairCommand Strategic Hair Command🍥 (@HairCommand) reported

    @TheyreGunnaPod @iiNet **** that's awful. I was thinking about switching to them but maybe not

  • BDM18 Bianca Walker (@BDM18) reported

    @redruby17 @iiNet In all honesty, I've never had a better supplier than iinet. When I move, I'll be going with them again!!

  • epiciownz Andrew Sigmund (@epiciownz) reported

    @iiNet Liz, you seem like a nice person so I don't want you to feel bad. I appreciate you trying to tackle PR for your employer, but my outrage stems from the fact that capitalism rewards selfish practices that screws others over. It's not just an iiNet issue.