iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 01/17/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • danni_writer Danni (@danni_writer) reported

    @iiNet After 3 hrs and 2 employees (the 2nd asked for my details again so didn't even scroll up), it's still not working.

  • paulieski Paul Davis (@paulieski) reported

    @iiNet After 20 years of being with iiNet my emails are now being rejected because of a change of policy about email quotas. It’s a problem that didn’t need to happen. Management should consider what’s most important to the business – your severs or your customers.

  • iankenny Ian Kenny (@iankenny) reported

    .@iinet NBN is down in Greenfields 6210. My router diagnostics indicate no access to DHCP service. ETA on when it will be resolved?

  • nhitrac88 nhitrac88 (@nhitrac88) reported

    @iiNet Hey guys, any ideas on when this outage will be fixed? We've been out for 24 hours now.

  • Murk_Loar Sir Lurks More KBE (@Murk_Loar) reported

    @iiNet @RoninZero141 Weird, I saw 460 reported outages just from 6167 alone from 9:20pm, if that's not classed as an outage I dont know what is. Back now however, from your own site it was reported as ADSL/NBN ugrades 'may' be affecting the area.

  • mcbertyboo bertyboo (@mcbertyboo) reported

    @iiNet @ZukoAU What's your problem ?

  • nikisalt Niki (@nikisalt) reported

    @hcornea @iiNet @NBN_Australia Wow glad they told us too bad if you’re working

  • Mike1965SA Mike 🇦🇺 🚛☕️🍩🌈 (@Mike1965SA) reported

    @iiNet re:354120270 I sent a response (9 Feb 21) to the email your customer service rep sent and I am still waiting for an answer.

  • LloydBraun17 Lloyd Braun (@LloydBraun17) reported

    @iiNet Will do - although given the interactions with your sales and NBN provisioning team I expect a similar dismal result. My only recourse is a TIO complaint which has already been lodged

  • vladajankovic78 Vlada Janković (@vladajankovic78) reported

    @iiNet Thank you again for your reply. This issue will be resolved by phone call.