iiNet Outage Report in Mackay, State of Queensland
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (83%)
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Total Blackout (7%)
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Wi-fi (5%)
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E-mail (2%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Dr.Strangelove
(@flyingdoov) reported
@iiNet I'm still waiting a response to SMS and emails regarding fault 360067133. It has been almost a week. Pathetic service. The only time I get a quick response is when I provide a "0" score for satisfaction after wasting my time speaking to the "help" desk.
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Delia Bartle
(@DeliaBartle) reported
@tbyrne74 @iiNet I've had nothing but outstanding service from the team at @Internode - been with them for years and any issue I've run into has been sorted quickly and efficiently over the phone. Moved house recently and had trouble re-connecting; a six minute phone call later and it was solved!
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Cassandra Parkinson 💉 💉😷
(@xprophetess) reported
@GrogsGamut @iiNet Another Aussie broadband person - switched over from Iinet almost 2 years ago after Iinet’s service went downhill. Very pleased I did and the actual changeover took something like an hour.
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Daniel O'Connor
(@DanielOCnr) reported
@GrogsGamut @swearyanthony @iiNet Ahh good customer service, makes they dogshit stuff really smell bad in comparison
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Tony Hansen
(@TheTonyHansen) reported
@paul__usher @iiNet Ever noticed how EVERY company you call is like "Sorry, we are currently experiencing longer than usual wait times"? They're either ALL shite, hence the number of support calls, or they're all understaffed and hoping you'll use their web forms, FAQs or "online assistant" ugh
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may
(@mellow_may) reported
@iiNet Worst customer service ever!! Would not recommend this internet provider to anyone! Terrible customer service that never owns up for their stuff up & cant even provide a solution to a problem they caused!! Been w/out internet for 1wk during a LOCKDOWN &they refuse to help!
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Random Sarah - fully vaxxed
(@random_pest) reported
@GrogsGamut @iiNet iiNet was the worst isp I ever used.
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donna
(@donnerrjay) reported
@GrogsGamut @iiNet Agreed. I was with them for 14 years!! and they still charged me $200 to cancel when I went to NBN else sign on for another 2yrs. Much happier with Aussie Broadband
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Daniel O'Connor
(@DanielOCnr) reported
@GrogsGamut @iiNet I switched to ABB a while ago, so much nicer. I was an Internode customer but the borgification was not kind to them..
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Anthony B,
(@swearyanthony) reported
@DanielOCnr @GrogsGamut @iiNet Yeah their customer service has been brilliant the handful of times I've contacted them - once was to get whitelisted off of CG-NAT for Nintendo switch - it was like 10mins via online chat and done.