iiNet Outage Report in Mackay, State of Queensland
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (77%)
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E-mail (9%)
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Wi-fi (6%)
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Phone (6%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Lauren
(@cloudcitizen) reported
@iiNet #iiNet’s SERVICE IS BROKEN FROM TOP TO BOTTOM, EVERYTHING IS ****** UP AND I NEED SOMEONE SENIOR TO TAKE RESPONSIBILITY FOR FIXING IT AS MY BUSINESS IS SUFFERING. AVOID PAIN. DO NOT SIGN UP WITH #iiNet.
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big gus
(@bigbadgus_) reported
not to mention they said the line congestion caused by them overselling their bandwith would take up to 5 years to fix and they don’t have any plans to fix the issue- that conversation ended with a ‘ if you’re unhappy we suggest finding another ISP’ i found @iiNet- much better.
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Graham Lauren
(@cloudcitizen) reported
@iiNet #iiNet's service is TOTAL DISASTER, staffed by extremely dim people. And it tries to warn disappointed **NEW** customers off complaining on social media, where it hurts most, about its appalling service. I predict a very short relationship. Want better? AVOID #iiNet.
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Graham Lauren
(@cloudcitizen) reported
@iiNet Everything about setting up my new iiNet BUSINESS phone account IS ABSOLUTELY ENDLESSLY ******* USELESS. Its support service is set up for maximum inconvenience to its customer. AVOID PAIN. DO NOT SIGN UP WITH #iiNet.
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may
(@mellow_may) reported
@iiNet Worst customer service ever!! Would not recommend this internet provider to anyone! Terrible customer service that never owns up for their stuff up & cant even provide a solution to a problem they caused!! Been w/out internet for 1wk during a LOCKDOWN &they refuse to help!
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Graham Lauren
(@cloudcitizen) reported
@iiNet #iiNet’s SERVICE IS BROKEN FROM TOP TO BOTTOM, AND IT IS BREAKING MY BUSINESS. A PHONE MORON CALLED ZILLAH SAID SHE WOULD CALL ME BACK BUT WHEN WILL SOMEONE SENIOR TAKE RESPONSIBILITY FOR FIXING THIS AWFUL SERVICE? AVOID PAIN. DO NOT SIGN UP WITH #iiNet.
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Graham Lauren
(@cloudcitizen) reported
@iiNet It seems #iiNet can’t even manage competently to deliver a sim card. Its service is TOTAL DISASTER. And it wishes to warn disappointed **NEW** customers off complaining publicly about its appalling service. I predict a very short relationship. Want better? AVOID #iiNet.
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pappa orda
(@Orda_CS) reported
@Badger_tbg @iiNet iiNet sucks fat camel *****
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Graham Lauren
(@cloudcitizen) reported
@iiNet What is extraordinary is how thin-skinned #iiNet’s social media reps can be, trying to prevent disappointed business customers from complaining publicly about its appalling service and warning them they are breaking Twitter’s rules. Want better? AVOID #iiNet.
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Graham Lauren
(@cloudcitizen) reported
@iiNet Everything about setting up my new iiNet BUSINESS phone account IS ABSOLUTELY ******* DREADFUL. Been waiting another half hour for promised callback. I would NEVER go through this again. AVOID PAIN. DO NOT SIGN UP WITH #iiNet.