iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 03/05/2026 06:25

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (72%)

    Internet (72%)

  2. E-mail (12%)

    E-mail (12%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Phone (3%)

    Phone (3%)

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • DrawnByRoberts Roberts (@DrawnByRoberts) reported

    @iiNet 500 Internal Server Error every time I try to manage my Hosted Microsoft Services. Is something broken?

  • Visual_Alchemy Simon Phillips (@Visual_Alchemy) reported

    Dissapointed - after 14 yrs with iiNet @iiNet their system messed up & put our account as "moving house" (which we r not) & disconnected us - with our work being online - this has had significant impact - "2 to 3 days to fix" REALLY!!??....& barely a sorry. #iinet #badservice

  • welshbird77 Sara Davies (@welshbird77) reported

    @iiNet you still have my money! I don’t want a credit I want the money back that you said you wouldn’t take for a service that you can’t provide and I haven’t had for over a month! worst customer service I have EVER encountered ! I want my money back

  • welshbird77 Sara Davies (@welshbird77) reported

    @iiNet no you wont, I have emailed and DM'd and called and you still wont give me my money only a credit, I want my money back @Telstra can you please help me get a service and not take my money when you say you are not going too ?

  • weezmgk Comrade Weez (@weezmgk) reported

    @iiNet Thunderstorm went through at 935AM, no NBN service since then. Have tried everything I know how to try to get the FTTC NCD to talk to the network, no go.

  • weezmgk Comrade Weez (@weezmgk) reported

    @iiNet All blue lights on the NBN NCD. When the service has disconnected, the LAN LED on the NCD remains lighted constantly instead of flickering with data traffic (as you'd expect). I no longer have a connection history page in iiNet toolbox as I did with ADSL. Hard to tell how often..

  • KyungJoon121 KyungJoon (@KyungJoon121) reported

    @iiNet any ongoing issues? No internet at 3025.

  • DgDjgood David Goodhand (@DgDjgood) reported

    @tex_lea19 @iiNet Didn't i warn you about iiNet horrendous service and even worse customer service

  • rohan42069 griller (@rohan42069) reported

    @iiNet you have a few buggered servers or something with traffic leaving the country they are so incredibly slow that I have to use a VPN to avoid them please look into this

  • weezmgk Comrade Weez (@weezmgk) reported

    @iiNet You're right, it is a consequential loss- to a disabled pensioner. $50 is more than a week's grocery spend for me. Every time the NBN box dies, that's $25 out of my pocket. Suggest you run this up to customer relations, or I will.