iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 02/21/2026 07:30

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (74%)

    Internet (74%)

  2. E-mail (9%)

    E-mail (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • OrangeFizzer OrangeFizz (@OrangeFizzer) reported

    @SueKennedy19 @iiNet Unfortunately, companies who offer good service and value for money are hard to find anymore. Glad to be home and snuggling with Copper 🧡

  • MsPraxis MsUnderclassProlePraxis 💉💉 (@MsPraxis) reported

    @OrangeFizzer @iiNet WTF? That doesn't seem right

  • OrangeFizzer OrangeFizz (@OrangeFizzer) reported

    @_benny4 @iiNet Just checked and the same service with TPG is $10/month cheaper 😤

  • TezzaCoops Teri Cooper (@TezzaCoops) reported

    @iiNet is there an issue in St Kilda tonight? My normally good home wireless speed is less than 1mbps and has been for 2 hours. Please advise, thanks

  • joelgibson Joel Gibson (@joelgibson) reported

    @MikeySlezak @iiNet @acccgovau Worth noting that the smaller providers are not included in these ACCC tests so if they're not there, it doesn't mean they're slow

  • Nutmeg111 stuart.gee 💧 (@Nutmeg111) reported

    I have just spent the last 2 hours dealing with @iiNet this has to be one of the worst customer service experiences that I have had to go through ever, bounced from dept to dept for a simple request, I guess it justifies leaving their service. #poorservice #rippingofpensioners

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧💉💉 (@redruby17) reported

    @paws101 @iiNet Nope. Whole day zoom. The Tech person said it was most likely an issue with the pit. Freak storm just exploded my life

  • Orda_CS pappa orda (@Orda_CS) reported

    @oHrtzy @iiNet That’s ****** man, it’s so bad. I think I was paying for something near that too. I couldn’t even play a game and have my phone on the wifi. Let alone have my wife watch Netflix and be on the internet too

  • mpesce Mark Pesce #GetAJab 💉💉 #WearAMask 😷 (@mpesce) reported

    @ellybaxterpr @MikeySlezak @iiNet Turns out that it's the same deal with Aussie Broadband - as an iiNet customer, I checked this morning... 😡

  • occams_razor_ Grant (@occams_razor_) reported

    @iiNet requesting assistance - we’ve had an disconnects from NBN since early this morning and now it finally reconnected its ridiculously slow approx 2mbps down for past hour. We have new hardware and a clean connection that is normally 80mbps down and high 30’s up.