iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 03/03/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (72%)

    Internet (72%)

  2. E-mail (11%)

    E-mail (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • PolAnimalAus Parakeelia millions! 💉💉 (@PolAnimalAus) reported

    @iiNet why have you left me without a working iPhone for 3 days? Ring Support or Sales you said. With what, dear @iiNet Did I make a mistake switching to you, @iiNet?

  • Xyenia3 Xyenia (@Xyenia3) reported

    @iiNet fix your damn internet 😡

  • HowellBarry Barry Howell (@HowellBarry) reported

    @iiNet Signed up 11 days ago. Modem still hasn't left dispatch. And iinet don't communicate with dispatch or the courier, so you just sit and wait. Terrible, Terrible service. Promised 1-2 or 3-5 working days got 2 different delivery days. And nothing after 11 days and no reason given.

  • Makucha Jo (@Makucha) reported

    JEEEZUS @Iinet can’t you keep a mail server up and running for longer than 24hrs?? Someone needs to take the reins on this shitshow. Also? I want a refund for this month’s hosting service.

  • lisapodcasts Lisa Tait 💙💛 (@lisapodcasts) reported

    @gabzstopper @iiNet I have the same problem, but it started on November 9. They tell me it’s fixed. It’s not.

  • b16deloz Del (@b16deloz) reported

    @iiNet on hold for 25 minutes so far customer service is on point as always

  • NatMcNazz Nat 😷 (@NatMcNazz) reported

    Yaaay! So glad you made me upgrade my router, @iinet so that I could continue to experience your inaccessible service now with an even shinier router!

  • MaxPayn07157416 Max Payne (@MaxPayn07157416) reported

    @iiNet Day 3 and service not active! Help me cancel this

  • LPT63006398 LP (@LPT63006398) reported

    @iiNet I requested to change plans and now my internet is down. Why would that be the way to change plans and if not, how do we fix this?

  • 199_996 199_996 (@199_996) reported

    @iiNet @norkietiger STOP TALKING, JUST F*CKING FIX THE PROBLEM!!!!!!!!! ‘iiTerrible’