iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 03/25/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Naughteeboii Naughtee (@Naughteeboii) reported

    @XavierWolfAD @iiNet im with them rn and I pay $80 a month for 10mpbs with eternet fix ur ****

  • CountessAu Countess 🍸 (@CountessAu) reported from Hobart, State of Tasmania

    @Internode @iiNet, she will be refunded $149 in 2-5 business days, so likely not til next week, she has to borrow money for the interim to feed her baby & herself. Not good enough. Will still be lodging a complaint re your initial theft, your treatment of her & wait time of her refund.

  • PastaBandit_ jacob (@PastaBandit_) reported

    I’ve been with 3 different providers that seem to be physically unable to provide the connection speeds that we pay for **** you @exetel **** you @iinet and a fat mega **** you to @Telstra

  • Naughteeboii Naughtee (@Naughteeboii) reported

    .@iiNet provide a real service and stop bsing your customers there's a clear algorithm here with people's internet connection because u cannot provide a service your either A) tampering with it and your the reason there connection isn't on b) your servers are doo doo pick 1

  • drdanlivo Daniel Livingston (@drdanlivo) reported

    This morning's phone call was 47 minutes of veeerrrrryyyy ssssllllllooooowwwww and painful "help" from @iiNet and I think we've sort of fumbled through to a solution of sorts - hopefully.

  • darth3pio Duncan MacFarlane (@darth3pio) reported

    @iiNet @NBN_Australia Hoping to find out when service will be restored in Mount Waverley. Connection has been down for almost a full day.

  • michaeladaily Michaela (@michaeladaily) reported

    @iiNet I’ve lodged formal complaints with iiNet and the TIO but you’re “monitoring the ongoing situation” wherein the ongoing situation is you forced me to pay in advance on top of my normal monthly bill to reconnect a service you disconnected in the first place without contacting me

  • Caroleina2 Carole-Interrupted (@Caroleina2) reported

    @Joey_KinginWA @iiNet ...they don't get it, they're just trying to be nice abt it - I guess. They need to tell you what they can do to help you..

  • AnthonyLee59 Anthony Lee 🌏 (@AnthonyLee59) reported

    @iiNet I realise there is a power outage but most places are back but NBN connection is still down here in Qld 4154.

  • acejays Jays (@acejays) reported

    @maxblake44 @iiNet Gave up on iiNet a few months ago. Was once a very very good ISP. WAS. Found the service terribly average in the end. Switched to Aussie Broadband and very happy with it 👍