iiNet

iiNet Outage Report in Mackay, State of Queensland

No problems detected

If you are having issues, please submit a report below.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 12/22/2025 11:10

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. E-mail (7%)

    E-mail (7%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Craza_ Cnqr carry (@Craza_) reported

    Lmao @iiNet you guys have to be the worst when it comes down to customer service you guys said you will send me a modem to try and help so I asked if that doesn’t fix anything do I have to put up with the drop outs and ping spikes and you’re customer service agent said “yes”

  • flyingdoov Dr.Strangelove (@flyingdoov) reported

    @iiNet Follow-up call yesterday stated no messages since 23 Sept, then self corrected agreeing message sent on 6 Oct. Confirmed equipment returned, no issues. Just received an SMS regarding non-return fee being charged. What an absolute cluster.

  • freddstid whisaldolf (@freddstid) reported

    @iiNet @MojangSupport @AskPS_ANZ idk if it's a connection or a console or Minecraft problem but as I log into Minecraft comes up say unable to connect to Microsoft store and can't join realms. I'm sure this is happening to other console users tho

  • Allyg071 Ali G (@Allyg071) reported

    @iiNet Do not use this service! I have had the absolute worst service from this company. Wasting my time. Not notifying me or advising me of issues with set up and of course have still been charged twice for a service never implemented with no response as to why! Steer clear!

  • maaneeeesh ♏️-A-N🍾S-🈂️ ➰ (@maaneeeesh) reported

    @iiNet hello, I have subscribed for FTTB (new customer). Also applied, ultra3 promo code at checkout. Do I get any discount or cash back ?

  • kassieo_ kassieashlee (@kassieo_) reported

    games are literally unplayable rn. **** you @iiNet

  • Supergirl696969 Jo (@Supergirl696969) reported

    @iiNet Your internet is **** FIX IT!!!

  • littlevegimite Michael Crouch (@littlevegimite) reported

    @iiNet hi are there any issues in High Wycombe WA had some severe weather internet dropped out will not reconnect logged into router says DSL connecting & DHCP connecting Cheers Mike

  • SketchyBogan96 Sketchy Bogan 🇦🇺 (@SketchyBogan96) reported

    @OnlineAnto I'm on NBN with @iiNet, using fixed wireless. It's the worst, it took me 17 hours to download a 3 GB game update on the PS5.

  • VMaxF1 Mike Sharpe (@VMaxF1) reported

    @iiNet Thanks, I'm trying to work this out on the customer's behalf, so I've DM'd.