iiNet Outage Report in Mackay, State of Queensland
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (80%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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The AC Milan-Godfather
(@ACMilanSydney) reported
Guys, my internet is back in service again. Thanks to the team at @iiNet who got in touch with me by phone to resolve the issue. Great service provider...👍 I will be back with @acmilan updates later, need to catch up with few things first.
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Ravi
(@Ravi93416423) reported
@iiNet your customer acquisition team for NBN is bullying me with choppy internet after I deferred their request to pay for NBN now, I am moving my service to another service provider, if this is how you sell things to customers, I will make sure you will be penalised for this
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Scotchy McScotch
(@SMcscotch) reported
@Telstra dealing with the impact of the COVID pandemic is still less of a PITA than trying to get something resembling customer service from you company. @Optus @iiNet surely you can do better.
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Cathy O’Malley #Don't Worry, be happy.
(@spud01au) reported
@redruby17 @NBN_Australia @iiNet I am still on ADSL. So it's a different problem.
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Scotchy McScotch
(@SMcscotch) reported
@Telstra Not much you can do, your entire ‘customer service’ team appear incapable of actually resolving anything and just stall, transfer to another department or hang-up. I’ll raise the issue through formal channels and see what @Optus and @iiNet can provide.
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Bron: learning from history | A.W.R.S.🦉📚 🐛 🚕🍍
(@eurimbla13) reported
@redruby17 @iiNet Not my experience with iiNet or the NBN. I do have fibre to the house (was in an early trial zone). I hope you can have it fixed and service resumed.
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Derrick
(@TrippeeTaakah) reported
@iinet Again you have sent me an SMS to tell me you’ve sent me an EMAIL for an AutoDebit invoice. What is wrong with @iinet customer service ethic ? Why do you #fail to provide an #optout ? on this patronising/controlling/redundant noise to my phone!!?
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Dr Jos 🇦🇺🇫🇷🇱🇧
(@redruby17) reported
Four @NBN_Australia outage texts in the previous 30 days and I anticipate another today. This seems really excessive. I appreciate @iiNet receiving my complaints and going through the motions but I'm tried of this dance. Anyone else have this much drama with NBN?
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Dr Jos 🇦🇺🇫🇷🇱🇧
(@redruby17) reported
@spud01au @NBN_Australia @iiNet It’s NBN- I usually notice the internet has died. I monitor the lights to see if it’s a firmware or similar update. Then I ping iiNet on here. Then we go through the dance of checks and resets. Then I’m told it’s a widespread issue. Then I get a text from nbn- major outage
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paulyparrot
(@PaulyCoyne) reported
@iiNet @SixersBBL yeah but its not on free to air tv witch sucks