iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 02/08/2026 11:50

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (76%)

    Internet (76%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • MrWigglyAU MrWigglyAU (@MrWigglyAU) reported

    @pceebee23 @jimmyraynes @iiNet Unless it's cloudflares 1.1.1.1 DNS, and everyone's having issues is routed through that, I would say it's not the DNS server but either the physical lines or iinets backend.

  • MrWigglyAU MrWigglyAU (@MrWigglyAU) reported

    @jimmyraynes @iiNet So its not just me then. i have internet, but its running so poor it may as well be out. so slow not even speed test runs.

  • ChironAuty Chiron Auty (@ChironAuty) reported

    @iiNet so glad that you couldnt stick to your word again. YOUVE CUT OFF MY SERVICE AFTER OFFERING A MONTH FREE FOR ******** AROUND YOU MADE FOR ME LAST MONTH! all i need is a ******* NBN extension from my house to out the front so I can switch services. ******* FURIOUS!

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧💉💉 (@redruby17) reported

    @iiNet my mobile. the issue is her phone- she's your customer

  • forcemajeure76 forcemajeure (@forcemajeure76) reported

    @iinet NBN just died here in east Melbourne. Got no service. Nada. Zilch.

  • forcemajeure76 forcemajeure (@forcemajeure76) reported

    @iiNet Hey Tal, thanks for your response. Had a chat with fella in customer service. Think I'm ok now...

  • JimothyGweedz Richard Kangard (@JimothyGweedz) reported

    @iiNet You have horrendous customer service

  • AOtheoneandonly Captain Andwad (@AOtheoneandonly) reported

    @iiNet @mhunt75 Nbn down 3337?

  • MrWigglyAU MrWigglyAU (@MrWigglyAU) reported

    @iiNet Issues with NBN connection in Ballarat 3350. connection is there, but pages are loading super slow, and often time out. speed test fails latency test so cannot even check speeds.

  • Gwillaumau Gwillaumau (@Gwillaumau) reported

    got an emqil frm @iiNet a month ago saying 'notice how good ur service has been lately? pay a bit more to keep it that way' and i'm like yeah sure bend over and i'll give you a taste of your service