iiNet Outage Report in Mackay, State of Queensland
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (80%)
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E-mail (8%)
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Wi-fi (6%)
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Total Blackout (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Charles
(@elbisivni) reported
When you take advantage of an offer from @iinet for a month’s free slightly broader band broadband, and they charge you for it. And also for the service you disconnected a month ago. This makes budgeting so much more fun!
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Pete Perth
(@peteperth) reported
@iiNet We did all the support stuff. Too many locations, many hours/days spent already. Never get callbacks anyway. The service is so bad you should HR12 it for being so offensive.
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David Pearl ☯
(@DavidrPearl) reported
@iiNet We’ve been having Internet issues since about 3pm today. Either slow speed or not working at all. Please help.
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Samantha Dickson
(@samtown87) reported
@iiNet Currently getting stonewalled by every incompetent employee you have who cannot connect us with local support for a technical issue.
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Mike Stockton
(@TheMikeStockton) reported
Hey @iiNet how come nothing on your website is working today? No webmail, no support.
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Amelia Joy
(@lorexlunar) reported
3rd time calling @iiNet trying to get my phone service working 😤 Service cut off w no warning, bill was paid, network settings reset multiple times, and still no 4g or outgoing calls since Wed
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Steven Kryger
(@StevenKryger) reported
Just called @iiNet to troubleshoot some settings for a client's website. Waited less than 5 minutes, spoke with a really friendly and helpful person. Issue fixed. #customerservice #pleasantlysurprised
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Ben Parks
(@ItsBenParks) reported
@iiNet No. You don't help, you make it hard, and you always make it the customers problem. The worst customer service I've experienced over many years.
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Fred
(@fiiingers) reported
@iiNet No ..not with your track record of customer service.
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Adam Murray
(@amurray85) reported
@iiNet any outages reported in Shellharbour NSW? My service is currently down