iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 02/24/2026 07:15

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (72%)

    Internet (72%)

  2. E-mail (10%)

    E-mail (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • agegan Tony Egan (@agegan) reported

    @dave_it @iiNet @iiNet no broadcast msg on their helpline. not indication of wait time. can't access toolbox. most URL containing iinet failing. email down for over 12 hours now

  • pfbt Marquis d'Killara (@pfbt) reported

    Hi @iinet. Email not working since 1436h yesterday (25/12/2021). Your website is not responding. Can't get through on 132258. What's happening?

  • DenyseWhelan1 Denyse Whelan. #head&neckcancer #survivor (@DenyseWhelan1) reported from Central Coast, State of New South Wales

    No connection to @iinet where my blog is hosted & emails emanate . ... are systems down in WA because of heat? No #pcr result either after >48 hrs @histopathology not taking phone calls. Need to #email instead. Used gmail account Please share what's happening @iiNet

  • johnrw01 John w (@johnrw01) reported

    @iiNet @StuartSMWalker Surely a bit of hot weather doesn’t causes an ISP to stop providing a service. Seems a bit of a lame excuse. 16hrs is very poor SLA for an ISP esp when the parent company is up and running.

  • ralphytown Amanda Ralph (@ralphytown) reported

    @Gezza_Lenko @iiNet Seems so. I stupidly deleted my mail app as I thought the issue was on my side. Appears is a bigger issue on the #iinet side @iiNet

  • DanRead3 Dan Read (@DanRead3) reported

    @MikeCarlton01 Dozens of @iiNet customers have been tweeting about this for over 12 hours - no response until about an hour ago. And no ETA on a fix… Appalling service

  • kidsglasses kidsglasses (@kidsglasses) reported

    @iiNet @Rebus0906 Only took you 15 hours to advise. Great customer service -NOT

  • Leesey_Lou LeeseyLou (@Leesey_Lou) reported

    Is there something majorly up with @iiNet right now? Can’t access their site or my emails and nothing about an outage anywhere

  • littlemissaj65 AJT - get vaccinated! (@littlemissaj65) reported

    Hey @iiNet when are you going to say something about this massive outage?!

  • chucker4x4 Mr.G (@chucker4x4) reported

    @iiNet no emails since 24/12 … sorry this is not good enough when paying top dollar for a internet service. No communication either.