iiNet Outage Report in Mackay, State of Queensland
No problems detected
If you are having issues, please submit a report below.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
-
Internet (79%)
-
E-mail (8%)
-
Wi-fi (6%)
-
Total Blackout (4%)
-
Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
-
Dwayne Hill
(@dwayne_hill) reported
@iiNet Hi, are there any current issues with email as we cannot currently log in (was working not very long ago), we can still access internet and the toolbox but email login is not working (looks to be a few other reporting something on downdetector also)
-
HG
(@hgo7627) reported
@ACLambert @iiNet Glad that’s over. But what a waste of energy. Like many, I suspect iiNet want to wear you down so you don’t give a fig.
-
Comrade Weez
(@weezmgk) reported
@iiNet we had our NBN FTTC network connection device replaced on 1 Jan. VOIP phone service has not worked since. Callers to our land line VOIP get a recording 'your call can not be connected at this time OCA 0188.' Outgoing calls get a continuous 900Hz tone.
-
John Banks
(@johnban81940041) reported
@iiNet Really? I’m waiting for a call from a senior manager in your customer relations team? But I’ve been told I have to wait until late Monday afternoon to see whether he bothers to call or not?
-
Sara Davies
(@welshbird77) reported
@iiNet the worst company EVER !! I have had issues with you for 2 years on my service and about 100 calls to get the NBN installed. FINALLY get a date and the technician hasn't turned up !! I have taken the morning off work and arranged child care. You need to sort it out now !
-
John Banks
(@johnban81940041) reported
@acmadotgov are there any scammers impersonating @iiNet out there? If so can I get their details please. I suspect their customer service would be much better.
-
RetroMonkey
(@Retromonkey8) reported
So @iiNet refuses to read me emails or hear me out. You refuse to credit my account, you continue to call me ok the phone and fail to even come close to an acceptable standard of customer service. 3 days ago I asked for all correspondence to be conducted over email.
-
A D Morgan
(@A_D_Morgan) reported
@iiNet this section of your email signature means little when you’ve caused my phone to stop working. “If your issue can't wait, please call our Support Team on 13 22 58 or our Sales Team on 13 19 17 and we'll be happy to help.” I’ve sent 3 or 4 emails now to no response.
-
John Banks
(@johnban81940041) reported
@iinet this one looks familiar too “Despite giving fair warning of a move to a new address, it has been nothing but excuses and blame games since our move. We had to sit and wait for our service NOT to be activated 3 separate times before anyone would book an appointment with NBN
-
John Banks
(@johnban81940041) reported
@iiNet What a surprise that @iinet customer relations have achieved nothing at all to help and now don’t even return calls. Having to deal with NBN direct. An appalling “service” provider.