iiNet

iiNet Outage Report in Mackay, State of Queensland

No problems detected

If you are having issues, please submit a report below.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 02/10/2026 22:15

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (76%)

    Internet (76%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • weezmgk Comrade Weez (@weezmgk) reported

    @iinet Our FTTC service has been cutting in and out several times today. Verified our network cables are OK & cycled router power twice to hopefully eliminate ny chance it is our kit. Could you have a look, please? Thanks!

  • TheMikeStockton Mike Stockton (@TheMikeStockton) reported

    Hey @iiNet how come nothing on your website is working today? No webmail, no support.

  • MarkBrann4 Mark Brann (@MarkBrann4) reported

    @iiNet internet out in hemmant. As far as I can see there’s a problem in east Melbourne but this is the first I’ve read in Brisbane. Any news?

  • GallahadNow Gallahad (@GallahadNow) reported

    @iiNet best way to describe the internet rn is extremely choppy, looked around and seems like other ppl have this problem as well...

  • andrew_rock Seething Ball of Rage (@andrew_rock) reported

    Hey @iiNet, nice try to upsell me to 200Mbps with a free trial. I never get anything like the 100Mbps I pay for, with or without the alleged boost.

  • BokolisBoko Bouy (@BokolisBoko) reported

    @iiNet glad you cannot answer when yre asked to pay $5 'fully refundable' to get yr access fixed because i was going to tell Pearl whoever to go **** themselves so hard

  • dcberty DCBERTY (@dcberty) reported

    @iiNet nbn outage at postcode 4152 Camp Hill since 2pm. Not good enough. When will it be fixed?

  • samtown87 Samantha Dickson (@samtown87) reported

    @iiNet hey, we are on our third day of no internet during Sydney lockdown. Having an absolute fabulous time getting bounced around, lied to and hung up on by your agents in Manila & STH Africa. Any way you could provide some actual support so I don’t lose my job? #lockdownsydney

  • HJ_SamStarPlays Absolute ******* Gamer (@HJ_SamStarPlays) reported

    @iiNet our internet down and no one is picking up to help. Now it she we’ve reached the maximum number of attempts. How ******** so we fix our ****?

  • Bailey89671733 دولة قطر (@Bailey89671733) reported

    @iiNet my internet drops out the same time every evening is there something I can do about this? It’s been persistent for 2 months and I’ve tried everything on your website. Please help I cannot deal with this any much longer.