iiNet outages and service status in Mackay, Queensland

Problems in the last 24 hours in Mackay, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

• Internet (61%)
• Wi-fi (19%)
• E-mail (9%)
• Total Blackout (7%)
• Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kristy Himbrechts (@mooshka79) reported 4 minutes ago

  @iiNet and you want to charge me again to fix your error - disgraceful

• 
  Zaphod Beeblebrox (@Zaphod_BBX) reported 4 minutes ago from Port Macquarie, New South Wales

  @PetraAu @iiNet Using Google Drive to send and receive mail won't stop your problem because it still resides on IInet servers. The 1MB limit is ridiculously tiny. Suggest you bite the bullet and move to a Gmail or Hotmail address. Then you aren't tied into you internet provider for email.

• 
  Mike Amor (@mikeamor7) reported 5 minutes ago

  My frustration with Australian internet companies 2.0. So joined IInet. Didn’t think it possible to have worse customer service. But yes it is. Having lived in the U.S. the difference is stark. Promise of calls back not followed through. Terrible. @iiNet

• 
  Kristy Himbrechts (@mooshka79) reported 6 minutes ago

  @iiNet and now tell me someone will contact me in 1-2 working days. Biggest joke of a customer relations department

• 
  Petra Campbell (@PetraAu) reported 6 minutes ago

  Wow. Been with @iiNet 20 years. Now cant receive outlook emails cos exceeded 1 mb limit I’d never heard of. But can’t get on webmail to delete emails cos exceeded mb limit & emails not loading. Whats iiNets solution? Purge my entire inbox of everything. Or forward to gmail.🤬🤬🤬

• 
  joshua Anderson (@SSJ3Josh) reported 7 minutes ago

  @iiNet Its been more the 24 hours and your services have not been available. actually bullshit still no net. all support said was we will look into it. well its past just looking into it been 24 hours on a weekend with no net. ether fix it or i want a free month on my bill.

• 
  🎶 Allison O'Donoghue 🎵 (@allisonBeDemure) reported 7 minutes ago

  @PetraAu @iiNet iiNet are a shocking company. Suggest you go elsewhere. They only help when you threatened to take them to the ombudsmen, then they snap out of their collective coma.

• 
  David Bell (@dtbell91) reported 11 minutes ago

  @iiNet is there something wrong with the IPv6 network on your Geelong HFC network currently? IPv4 seems to work fine but IPv6 isn't working (I've got a dhcp lease but can't access anything using it, was working fine last week)

• 
  Jim Campbell (@JustJimWillDo) reported 11 minutes ago

  @PetraAu @iiNet Oooh, the poor dear. Are they cowering in the corner? Did you make them cry?

• 
  Kristy Himbrechts (@mooshka79) reported 16 minutes ago

  @iiNet this is getting beyond a joke your call centre can’t transfer me to customer relations they kept me on the phone for 70 mins