iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 01/17/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • slugn0id Mr 2 gin and tonics 2 vodkas and a scotch (@slugn0id) reported

    @iiNet modem's been on '4g mode' for around 5 hours now, restarted the modem a few times but nothing changes. is there some kind of outage in the melbourne CBD?

  • queenmashie Ash 👻 (@queenmashie) reported

    @kateloh @iiNet Looking at switching today. I’ve had too many issues. First instance of me trying to fix things resulted in them updating the account information to be a random amalgamation of my partners name and mine so I can’t even prove my identity because it’s messed up on their end 😡

  • CarlDPayne Antifa Payne 🎹😈 (@CarlDPayne) reported

    @KentJohnson @iiNet We finally got it settled but not before hours of waiting for call centres, for email replies, for any real action It’s a universal issue of course, iiNet is just one example Public & private organisations all hide behind on-line & ‘self-serve’ walls The bricks are countless

  • n3w4v3 Virgil / Yes (@n3w4v3) reported

    For those following at home @iiNet has still not been able to resolve my new 5G Home install - they never follow up@on@past calls - three support tickets thus far- all seem to disappear into the ether

  • Feintglow Glenn Jones⚖️🔎🇦🇺 (@Feintglow) reported

    @iiNet still does not understand customer service. I called at 1626 today to advise them of a potential major security breach and they were supposed to call back after an hour. I just tried to call again and got recorded message. You know how to reach me iiNet. Do it now!

  • canning30 Simon Canning (@canning30) reported

    @trevorlong @Channel7 Sadly having major issues with @iiNet multiple NBN disconnections that they are investigating. So forced to rely on ropey free to air coverage.

  • emmperth elaine (@emmperth) reported

    @iiNet please answer the phone. Internet is broken. Over 20+ years and I’m thinking about leaving you.

  • ReligiousBurp Steven Benbow (@ReligiousBurp) reported

    @iiNet Why are all the Australian Telcos so bad? Iinet is now on Dodo, Optus & Telstra levels of incompetence

  • raikva1 raiks (@raikva1) reported

    @iiNet are the servers down??? Nothing seems to work cant even test the speed and modem saus it’s connected to the internet but we are getting no internet connection help?

  • DylanPhelan9 Dylan Phelan (@DylanPhelan9) reported

    @raikva1 @iiNet I was on hold trying to find out for over two hours just to be hung up on. No issues on the network status map.