iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 02/14/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (77%)

    Internet (77%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • gabster0191 Gabriela D'SouAZ (@gabster0191) reported

    Anybody else experiencing internet issues. I’m in hawthorn and Internet is really struggling @iiNet

  • LexxenLS Lexxen (@LexxenLS) reported

    @iiNet @Craza_ Jesus **** just be better John!

  • littlevegimite Michael Crouch (@littlevegimite) reported

    @iiNet hi are there any issues in High Wycombe WA had some severe weather internet dropped out will not reconnect logged into router says DSL connecting & DHCP connecting Cheers Mike

  • HoundMs MsFeloniousHound (@HoundMs) reported

    @aleeb88 @iiNet I’ve had really great customer service with tpg, while also been shafted on the switch to nbn from adsl… (as a poor) If you’re flexible $$ wise, good service if in your area x

  • allan_darcy Darcy Allan (@allan_darcy) reported

    @iiNet Thanks anyway. After no change for a while I turned the modem off at the wall for 30 mins. Seemed to do the trick. I should have known a reset would probably fix whatever the issue was

  • gibbo1982 Vaccinated Ryan 💉💉 (@gibbo1982) reported

    @iiNet hi team my cable internet keeps dropping over the past week on Geelong. I cant find any faults are you able to advise of network issues please.

  • moth_15 Liam Pritchard (@moth_15) reported

    @iiNet what’s going on with FTTP connection in 3222? Speedtest results are fine but streaming services cannot keep a low bitrate SD stream going. YouTube no chance and general browsing super slow.

  • kassieo_ kassieashlee (@kassieo_) reported

    games are literally unplayable rn. **** you @iiNet

  • JehanJey Jehandan Jeyaseelan (@JehanJey) reported

    @iiNet I have been having DNS issues browsing websites since joining you on 16/9. I am in Canberra. Reported issue to iiNet on 19/9 replied to tech e-mail on 22/9 received no reply called on 30/9 to escalate issue still waiting for reply it is now 3/10. When will this be fixed?

  • SDOokami Ookami Prime (@SDOokami) reported

    @iiNet Has there been any issues with the lower speeds with regards to Wireless NBN since the earthquake in Victoria? I am trying to stream and the dl/ul speeds are worse since then for me.