iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 03/21/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • bad_gamer92 The Boba Zombie (@bad_gamer92) reported

    @iiNet is there an outage in Gregory Hills NSW? My net suddenly stopped working 20 mins ago and still hasn't come back. Got red lights on the modem. I got to work from home and this isn't helping 😭

  • Pottsy87 Shane Potts (@Pottsy87) reported

    @iiNet Is there an outage in Macleod, internet isn't working

  • Dilkara_Aust DilkaraAustralia (@Dilkara_Aust) reported

    @Telstra @jriewolod Hopefully they will correct the issue… I had the same with @iiNet no refund at all!!!

  • strikhedonia01 Leah (@strikhedonia01) reported

    @twistieman @iiNet Finally got one out. Took them two visits over a week or two but it seems now that they have actually fixed the problem.

  • TabletopOwlbear Owlbear: 🖍☄️🍻🫂😪 (@TabletopOwlbear) reported

    @iiNet Done. Almost an hour of this, I NEED this back now. I’m in no mood to fail a class because of this.

  • peteperth Pete Perth (@peteperth) reported

    @iiNet No, we’ve been down every path. I’ll never get back the time spent waiting on hold, not getting callbacks, rehashing notes, small talk to cheer up sad CSR’s, pulling hair out, waiting on hold so CSR’s dont do notes in ACW, driving 100km roundtrips, screaming at the air. No more!

  • audinosaur mau (@audinosaur) reported

    @iinet hi team any chance you could please reset refresh my port? Trouble reconnecting

  • J90522150 John Semmens (@J90522150) reported

    @Aushiker @slpng_giants_oz @iiNet Never watch the **** don't think that I would bother putting money there.

  • KBGoodness KB#7718 🤙🥃🎮 (@KBGoodness) reported

    @Badger_tbg @iiNet We still have the telecommunications obudsman who can deal with all jazz here. I would strong recommend @Aussie_BB . I was with iinet for about 8-9 years and once tpg took over it went to hell and the service become subpar and I understand networking :/

  • RedzoneReece RedzoneReece (@RedzoneReece) reported

    @NBN_Australia why do you send unvaccinated technicians to #melbourne homes to address technical issues? @iiNet surely you are interested in your customers safety ……. No vax = no entry