iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 12/06/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (81%)

    Internet (81%)

  2. Total Blackout (7%)

    Total Blackout (7%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Morgi312 Morgi31 (@Morgi312) reported

    @iiNet hey iinet, so I've called twice about money taken out on my account and the last lady said she would be doing something but nothing is happening. Can you help me please

  • GregLongData Greg Long (@GregLongData) reported

    Not only is the service down, but no one at @IINET available to respond - spooky.

  • ShayneDixon11 Shayne Dixon (@ShayneDixon11) reported

    @iiNet is there an outage right now in Collingwood Victoria? Calling customer support there is over 1 hour wait time

  • wbuchner Wayne (@wbuchner) reported

    @iiNet I’m 30 seconds away from pulling the plug on being a customer for almost 20 years thanks to your staff

  • tron_applebaum Kawaii Prole 🦖🚬 (@tron_applebaum) reported

    Sooo @iiNet amazingly fast service but you gave me less than 24 hours notice that someone was coming to install it today AND you apparently need 24 hours notice to reschedule? And no one replied to the text I replied to yesterday. I'm very confused?

  • CathTom1 Cath Tomlinson (@CathTom1) reported

    @richardawa @iiNet My email and webmail is down

  • TheShallowPond TheShallowPond (@TheShallowPond) reported

    @iiNet Lol. Not playing this game again. How about you upgrade the VDSL node that you lied about doing 3 years ago? I can see the box down the street, its never been touched.

  • phantomtipster Cyberyang (@phantomtipster) reported

    @iiNet Is iinet service down in Brisbane? 4133 Unable to connect to website

  • Itsalongshot13 Moe (@Itsalongshot13) reported

    @iiNet what’s up with the service 2100? Getting less than 1mb on 100mb service

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @iiNet @whirlpoolnetau I thought #iiNet was supposed to be in telephony, yet even its telephone support is inaudible, a TOTAL DISASTER. I can't even log in to change the card with which I pay it. If you want decent connected service, AVOID #iiNet.