iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 02/22/2026 15:55

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (74%)

    Internet (74%)

  2. E-mail (9%)

    E-mail (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • maxepriest Max E. Priest (@maxepriest) reported

    Hi @iiNet there appears to be an outage in Turner, ACT. Has yet to appear on your outage map.

  • RyanService3 Ryz (@RyanService3) reported

    @iiNet @da_jamieson iiNet issues being reported all over Australia atm

  • jrf888 Jimmy (@jrf888) reported

    @iiNet is there a ultra broadband vdsl2 outage in Canberra at the moment?

  • bbbelen2 bbbelen (@bbbelen2) reported

    @iiNet Hi, we don't have any network connection after thunder and flash, who can I connect to?

  • da_jamieson Drew Jamieson (@da_jamieson) reported

    Is there a network failure in civic @iiNet ? Can't see anything on your website

  • PinkRayneDrop PinkRayneDrop (@PinkRayneDrop) reported

    @iiNet Sebastopol,Vic has had no internet connection for 24hrs. Webpage says no problems, but clearly is

  • sherlock_shawn Shawn Sherlock (@sherlock_shawn) reported

    @iiNet there appears to be an outage in Newcastle NSW, 2304. Can you please confirm and an eta on service return? Thanks.

  • tom_minc tom minchin (@tom_minc) reported

    @da_jamieson @iiNet I'm also down in the same area on vdsl

  • DaveMUnderwood Dave Underwood (@DaveMUnderwood) reported

    @JulianBurnside What's Telstra? Just kidding. @iiNet for me, after their horribly frustrating customer service slump after being gobbled up by TPG, they've come good again. The tightwads at TPG realised their penny pinching ways were damaging the brand perhaps?

  • melkettle Mel Kettle 📖🎙🤗 (@melkettle) reported

    Hi @iiNet I just had a call from a mobile number from someone purporting to be from @Telstra saying they have been monitoring my NBN internet speed & it’s slow. So they are upgrading me to fibre optic at no cost. And could I let them know my current internet speed. Is this legit?