iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 01/16/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • louiethefly Louie (@louiethefly) reported from Westfield, State of Western Australia

    So @iiNet just called me and offered me better speeds for $10 cheaper a month. The lady on the phone was lovely too. What great service!

  • iamcheerbear Eve Michele ✨ (@iamcheerbear) reported

    @iiNet my internet’s been dropping out repeatedly for the past month ever since a big storm and a bunch of people in my suburb have been having similar issues - what can I do?

  • grotwort Mike Sharp. (I'm the old fart) (@grotwort) reported

    @iiNet The reference number for the issue is 369585345

  • swegen31 Alex Johnston (@swegen31) reported from Hobart, State of Tasmania

    @iiNet I’ve been trying to get through to pay my bill. Can you please help.

  • Tillybee11 Tillybee (@Tillybee11) reported

    @iiNet are there any issues in Katoomba/the Blue Mountains? Internet was lost about two hours ago - have reset the modem and nada.

  • SilleScott Scott Ellis (@SilleScott) reported

    @iiNet thanks iinet I now have no reason to stay with you. I'd love to pay that outstanding invoice but as usual we can't login as our password doesn't work. We don't get emails because that password doesn't work. I can't pay over the phone because we have no reference number

  • ACTINOSProject David Caldicott (@ACTINOSProject) reported

    Hey, @iiNet! You’ve blocked me from attaching a time-critical document to an email, on ‘security grounds’. It’s an academic article, and there’s been no warning. Not exactly cool, guys- can you fix it, please? Cheers!

  • Poppymac53 poppy maclean (@Poppymac53) reported

    @DocB__ @iiNet It’s not a comp, I know, but it took me three months to cancel my Telstra account….rural nsw, hopeless, replaced them with a local company run by switched on kids who have comms tower on a nearby hill, faster, very reliable, friendly and cheaper….

  • Bored24935424 Dookieman123 (@Bored24935424) reported

    @iiNet Uhhh who was the person with the big brain who decided to do NBN maintenance for 7 days in my area? We have 1 bar of 3G to rely on, so thank youuu. I love our country’s dog **** level internet and amazing provider service 💖💖💖💀

  • BetterStuffToDo 💉💉💉#ottoAbNormalVerbraucher (@BetterStuffToDo) reported

    Disappointed with @iiNet that no intl roaming options are available for their customers on the vodafone network (i.e. all their customers) at all. Nada. Zip. Zilch. Gotta waste coins on a wasted overseas SIM, risk losing my iinet SIM, etc. What is this, seriously?