iiNet

iiNet Outage Report in Mackay, State of Queensland

No problems detected

If you are having issues, please submit a report below.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 01/15/2025 09:55

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • nigel_poke nigel #VoteYes (@nigel_poke) reported

    @VodafoneAU and @iinet what’s going on. You’re both down and yes I’ve turned the devices and modem off and on again

  • tom1962 Tom Massarella (@tom1962) reported

    @iinet Internet keep dropping out at 2526? Seems to be a problem in our area. When will it get fixed?

  • sass1ca Jessica (@sass1ca) reported

    @iiNet I'm in Geelong. I know there's a fault. Things happen. I just don't understand how you've had an assessment completed and know what's needed to fix it but still no ETR. Is this 3-5 hours or 3-5 days?

  • Kqels25 kael (@Kqels25) reported

    @iiNet PC's wifi card **** the blanket. apologies for the passive aggressive message; this was not your guys' fault.

  • Rhi8375 Rhi Sceney (@Rhi8375) reported

    @iiNet please provide an update on mobile data issues? Cannot use phone at all without hotspotting from someone else’s device. Both internet and mobile data down! What’s going on please?

  • xoreye Cwowl. (@xoreye) reported

    @iiNet service is down, can't even log into your website using phone wifi. Any explanation? Please don't respond with "we're happy to look further into Yada Yada what's your account?" Simple answer here please.

  • Snappz83 Snappz (@Snappz83) reported

    @iiNet why is there no acknowledgment of major outage in Geelong on either your Twitter or Facebook? Why no text message sent out to tell customers of significant downtime expected?? Slack & not good enough. Had no internet since before 4 p.m. Not sure why you’re not telling ppl?

  • Voice0fTreason Voice0fTreason (@Voice0fTreason) reported

    @iiNet @jonosc11 How did the incident occur? Will you be crediting users for this outage?

  • DavidGrayden83 David (@DavidGrayden83) reported

    @iiNet absolute disgrace. I will never recommend you.

  • rebuhsa 🌻🇺🇦 🇺🇦🌻🌻Ash 🌠 🌠🌻🌻🇺🇦 🇺🇦🌻 (@rebuhsa) reported

    @iiNet The internet seems to be down in Geelong