iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 03/17/2026 17:35

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (4%)

    Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • PetraAu Petra Campbell (@PetraAu) reported

    @Blissful_way @iiNet If people have to lose time&money getting resolution then these companies who are being forced through the Ombudsman or Fair Trading should pay compensation for the days we lose fighting for resolution. That will relieve the complaints made no doubt and workload of said bodies

  • KarlCastan Karl Castan (@KarlCastan) reported

    @PetraAu @iiNet Oh come on @iiNet this is not a difficult issue to resolve.

  • PetraAu Petra Campbell (@PetraAu) reported

    @Max_by_the_bay @iiNet It wasn't offered as a solution. assuming there is not such offering. but when I get someone higher up, I'll ask

  • grumpyeconomist David Briggs (@grumpyeconomist) reported

    @iiNet I note your sms that we might have internet problems. Confirming that we do!!

  • Mike_Clear 💧Mike🌿🌐🐦🌊🍃 (@Mike_Clear) reported

    @PetraAu @iiNet @iiNet better soon be much more helpful and customer friendly, or find the brand looks pretty sick and sorry. Please RT

  • Aussie_BB Aussie Broadband (@Aussie_BB) reported

    @beans1990 @iiNet We do! They are $5 per month on a Residential service :) - Bec

  • PetraAu Petra Campbell (@PetraAu) reported

    Dear @iiNet. My issue is not solved. I still am not receiving my emails and I still cannot access webmail. I still do not authorise iiNet to delete my records. iiNet has disrupted my business with no fair warning. I just received a DM suggesting my issue is resolved? It's not.

  • TheKelBurch 𝙺𝚎𝚕 𝙱𝚞𝚛𝚌𝚑 (@TheKelBurch) reported

    Why don’t internet companies have an automated check running to find signs of unstable connections and then work to fix them proactively instead of waiting to be told? Time for a new cron job @iiNet?

  • maystation4 Steve May (@maystation4) reported

    @iiNet You know my name. Check the files. Mine’s the big one with stuff up after stuff up even though I’ve been a loyal customer. And please stop saying keen to look into it. I’m keen to get my service after a second week with zero net and no refund or compensation.

  • ilanbenitah Lil Baguette🍦💀 (@ilanbenitah) reported

    @TheKelBurch @iiNet They have. But they don't care to fix.