iiNet outages and service status in Mackay, Queensland
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- iiNet generated 0 outage signals in the last 24 hours around Mackay, including 0 direct reports.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Mackay, Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Wyvernsrose (@wyvernsrose) reported@DianeDromgold @iiNet They literally have me blocked because for over a month they refused to admit our Internet was even down due to the local nbn works
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Anthony | mostdope.eth (@0xMostdope) reported@iiNet What's happened to your quality of service? Mass outages, almost every day... I used to love #iinet, but if this keeps up, I'm leaving for another provider.
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🇦🇺Mdub (@mattwallis81) reportedHey @iiNet seriously having trouble. EVERYTIME i call you can’t hear me but when i ring anyone else they can hear me. Can you please have someone ring me from tech support. Feel free to dm.
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Rod L (@lavo96) reported@iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.
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Concerned_Citizen_53 (@excalgarian45) reported@iiNet I called back again and the same thing has happened !!!! This is basic customer service 101 !!!! I am thinking it is time to start shopping around for new service
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Sela Star (@SelaStarr) reported@iiNet Does anybody answer the bloody phones down there? On hold for 40 mins as NO internet! Bloody useless
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❣️☯️ 🇦🇺Caz 🇦🇺☯️❣️ (@ImCaz) reported@iiNet It’s overdue, yes I don’t deny, but to be suspended over it AND without warning! This has never happened in the past - IF I’ve ever missed a payment.
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🇦🇺 Northern Territory Consumers for THR (@VaperNt) reportedI'm so over @iiNet and its unreliable @NBN_Australia FTTP. Even @NBN_Australia has no idea of their network status. Zero business support Business Account since 2006 when customer service was ahead of every other provider.
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Al Garlando (@iamalbyg) reported@iiNet TIO complaint 2025-11-04360 logged regarding you fraudulently debiting my account and then threatening to disconnect my service for non-payment.
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Wyvernsrose (@wyvernsrose) reported@DianeDromgold @iiNet Yeah just after the tpg take over we left tried TIO and all that's when customer service went to **** we are with aussie broadband now