iiNet

iiNet Outage Report in Mackay, State of Queensland

No problems detected

If you are having issues, please submit a report below.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 01/12/2026 08:15

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • martinoconnor50 Martin OConnor (@martinoconnor50) reported

    @iiNet Unfortunately the password reset resends a link to the email address we cannot access. I'd really appreciate some support please.

  • strikhedonia01 Leah (@strikhedonia01) reported

    @twistieman @iiNet Finally got one out. Took them two visits over a week or two but it seems now that they have actually fixed the problem.

  • CJaneSing Christine Jane (@CJaneSing) reported

    @iiNet what's going on? Three weeks of complaining about my crap service and still no call back!

  • milanoIX Milan Obrenović IX 💎 (@milanoIX) reported

    @iiNet It's not a matter of network coverage. I received *all* other texts fine with iinet *except* for verification texts from Kucoin. I receive them fine with Telstra. This indicates that iinet is filtering them. Please fix this & I may sign up again.

  • wheelyweb 🇨🇦 🇮🇹 🇦🇺 💪🏼💉💪🏼 Joe Ortenzi (@wheelyweb) reported from Sydney, State of New South Wales

    @iiNet It’s been like this for many months if not years. Thankfully I have my mobile data plan but I used up all 80gb and it renews tomorrow. And the router has always shown a green connection, never failing.

  • crossyaus Andrew C (@crossyaus) reported

    @iiNet - 2 days now without internet. affecting multiple ppl in Canberra and no eta on a fix. Something to do with nbn authentication issues. Someone promised to call me in 24 hours yesterday and then didn’t. Going to move to Telstra

  • tom_minc tom minchin (@tom_minc) reported

    @outagedetect @iiNet been having multiple disconnections since 520am. Nothing on iinet network status?

  • PearlandBridey Dame Julie - dog in lockdown says stay home (@PearlandBridey) reported

    @iiNet No Internet at 2615 for over an hour now. NBN says no issues. Teacher trying to teach from home. Please investigate.

  • mmechomski Liv 😷 (@mmechomski) reported

    @louisejallan @iiNet I’ve been dealing with this this week too Louise. Exasperating. Good help from iinet today, but still not resolved. Bounced back to Apple. I feel I’ll be crushed by this revolving door any minute. Still can’t send iinet emails via Apple app, only iinet webmail. 😡

  • tom_minc tom minchin (@tom_minc) reported

    @betchau @iiNet I'll have to go back to support as my connection gets disconnected every 50 minutes (works fine inbetween).