iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 12/10/2025 08:05

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (84%)

    Internet (84%)

  2. Total Blackout (7%)

    Total Blackout (7%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • aurantiacoXI irena (@aurantiacoXI) reported

    @iiNet Thanks. I’ve learned is a NBN outage and not iiNet issue.

  • weezmgk Comrade Weez (@weezmgk) reported

    @iiNet Thanks for the quick reply. Service has come back on. Big thunderstorms here, must have been a temporary outage.

  • aurantiacoXI irena (@aurantiacoXI) reported

    @iiNet can you advise if the NBN/internet is down in the Northcote, VIC area? Just trying to figure out why my internet isn’t working & wonder if it’s related to the recent storm.

  • markoyaaaay Mark O'Shea (@markoyaaaay) reported

    @iinet how do I go about getting a replacement remote for my Fetch TV? It’s not fully broken but it performs terribly and has always done so - often delayed responses or unresponsive

  • xXKorbinXx Korbin Jennings (@xXKorbinXx) reported

    @iiNet is there an outage on mobile service? No service all day

  • jones_writer Jones the Writer (@jones_writer) reported

    I keep having daily dropouts with @iiNet and tech support haven’t fixed. Anyone have this issue or recommend a ISP that doesn’t have dropouts?

  • HudgellSuzanne suzanne hudgell (@HudgellSuzanne) reported

    @DocB__ @iiNet I get it ! I have had good customer service from them though

  • ThurstoneMOAR Thurstone MOAR III (@ThurstoneMOAR) reported

    @iiNet still no internet and nobody from NBN showed up at the time you appointed me today. I'm also getting messages there is an outage in my area but then no outage is listed on your site when I check.

  • jaskiratks jaskirat (@jaskiratks) reported

    @iiNet hey customer support team, my wifi keeps failing or slowing down significantly throughout the day since I’ve paid more to double the speed. Could you please fix this ?

  • geee_83 Georgina (@geee_83) reported

    Look, I understand why you do it, but not allowing a customer to cancel an account without speaking to a sales rep on the phone is super annoying @iiNet