iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 02/09/2026 07:30

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (76%)

    Internet (76%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • nikolidos nikoS (@nikolidos) reported

    @maystation4 @iiNet Its getting to that point, So did you change isp? or still dealing with issues

  • nikolidos nikoS (@nikolidos) reported

    @maystation4 @iiNet Hey mate did you end up getting your problem sorted? Have been having a similar issue myself. NBN tech even came out to my area and still dropping out

  • maystation4 Steve May (@maystation4) reported

    @nikolidos @iiNet Still dealing. It’s intermittent. Just damn frustrating to have a case closed when it wasn’t.

  • markianjones Mark Ian Jones (@markianjones) reported

    @iiNet my website is down! Hosted by @iiNet is there an outage?

  • RichardTuffin #RichardFromPhotoOps (@RichardTuffin) reported

    @iiNet The thing is, if I dm me you, you're just gonna suggest I get in contact with support or accounts etc. This issue is way beyond that. Feel free to keep asking me to dm you, or escalate it with management. Your option but when this blows up, i'll be mentioning these tweets.

  • MaxKatandJane Jane Mac 🐀 (@MaxKatandJane) reported

    @pina456 @iiNet They always promise a pro-rata refund (after days of no access) - never happens

  • elldeelosang Lesley Dimmock (@elldeelosang) reported

    Disgusted and disappointed. Been with @iiNet for 21 years and they can't even meet a request to suspend my billing for the two months I'll be away and not using the service. Time to change providers, methinks...

  • mickjwilson Michael Wilson (@mickjwilson) reported

    Never use @iiNet for any type of service..... 4 from 4 appointments not attend... of course each one is my fault as per the 15 different people I have spoken-to....amazing how I have a case manager who is at the highest level that is always busy!

  • kateloh Kate Hedley (@kateloh) reported from Westfield, State of Western Australia

    Dear @iiNet why does your website say your support number is 24/7 but when I call that number I’m told to call back during business hours? I have no tv and now I have trust issues.

  • RichardTuffin #RichardFromPhotoOps (@RichardTuffin) reported

    @iiNet .just check your records against phone calls from the only Richard Tuffin in Canberra. I'm so effing cross... I can't believe this is the way you treat loyal customers. Boiling with rage.