iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 03/25/2025 22:15

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • phantomtipster Cyberyang (@phantomtipster) reported

    @iiNet Is your website down? Unable to access iinet website and my emails

  • craig__collie Craig (@craig__collie) reported

    @iiNet internet is still down since Wednesday, NBN technician was a no show today. Can someone help me please?

  • craig__collie Craig (@craig__collie) reported

    @iiNet Had an NBN outage yesterday, received an email this morning to let me know what the service is back, however it's still down (now 24 hours). Can someone help with this please?

  • TheDancingSlug Captain Krem-Eminem. (@TheDancingSlug) reported

    @iiNet thanks but it should be sorted I got through to mobile support earlier today. They said they'd call me when my number is restored/working.

  • RobertaDobbs1 Roberta Dobbs (@RobertaDobbs1) reported

    @iiNet outage at Wahroonga NSW 2076. Any info available please?

  • AnakChan AnakChan (@AnakChan) reported

    @iiNet for the past 2 days I've been having really poor internet performance affecting my morning work conference meetings. Can support please reach out to me?

  • Liaxox Lia (@Liaxox) reported

    @aflutter @iiNet @NBN_Australia According to NBN we never have problems

  • Peter_Hindwood Peter H 🇦🇺 (@Peter_Hindwood) reported from Sydney, State of New South Wales

    The #NBN IS Down in #CHERRYBROOK right now as of 2130 funny how a simple storm can break the @NBN_Australia by the way my service provider is @iiNet

  • saintmichaelq17 Michael Trump (@saintmichaelq17) reported

    @iiNet iiNet deleting half my emails of which was valuable info to me they now tell me my Quota is still full! They keep saying a Senior Manager will call me but nah after 15 weeks of BS they still have ignored the problems which they have caused I am now going to the Ombudsman re TM

  • beera_saikumar Saikumar Beera (@beera_saikumar) reported

    @Liaxox @iiNet better to start using starlink of look for another isp. twice in a month this happened and at the same place with long outage...