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iiNet

iiNet outages and service status in Mackay, Queensland

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Full Outage Map
  • iiNet generated 0 outage signals in the last 24 hours around Mackay, including 0 direct reports.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Books4566
    Books (@Books4566) reported

    @iinet again another full day without internet. You pay them monthly but when the system goes down @iinet just takes your money and laughs in your face.

  • monkeylogicwa
    Jeff Healy (@monkeylogicwa) reported

    Really @iiNet - 51 minutes on hold and then cut off. Have been a business customer for 12 years and I need to speak to someone about migrating my email account that you are cancelling...

  • jimmyjbt
    jimmy jbt (@jimmyjbt) reported

    @iiNet worst customer experience of my life - 3.5 years a customer- take my money every month - try to talk to someone - 3 phone calls - can't help me because my DOB is wrong in yr system- resend ID verified- 12 hours later still not updated and can't help me - told to call back

  • LisaGlass200
    Birds Aren't Real (@LisaGlass200) reported

    @iiNet Poor form iiNet - tell us on Friday 28 April that we have until 30 April to find a new email host. Losing email has the potential to kill our small business. #struggling

  • miriamcosic
    Miriam Cosic (@miriamcosic) reported

    And, @iinet and #TheMessengerCo, I know how to reset passwords in settings and my post-grad in tech isn't helping here. I need actual tech support, tho you're both hopeless in that dept. I haven't had email on one device or another since Aug 11. Now on both, so zero email.

  • GameWritersNetw
    Goon (@GameWritersNetw) reported

    @iiNet your phone system is useless. It’s a bunch of automated **** and I cannot get to a human support agent. How ******** can I get in touch with you to resolve an issue?

  • campbehenderson
    Campbell Henderson (@campbehenderson) reported

    @iiNet you've not called me back, hung up on me, refused to escalate my problem, and sent me a router that I cannot configure. I'm making calls to your parent company's Head of CX hourly. Not good enough.

  • mattwallis81
    🇦🇺Mdub (@mattwallis81) reported

    Hey @iiNet seriously having trouble. EVERYTIME i call you can’t hear me but when i ring anyone else they can hear me. Can you please have someone ring me from tech support. Feel free to dm.

  • StefanVXR8
    Stefan Tapp (@StefanVXR8) reported

    @iiNet Seriously! I have NEVER had some many internet outages and dropouts since I moved my service to you guys! Enough is enough now.

  • cloudcitizen
    Graham Lauren (@cloudcitizen) reported

    @DodoAustralia’s desperate texts and emails nag it’s time to activate your SIM, when it hasn’t ******* sent them. It has now missed the boat. The wash-up: its service is no better than the idiots @iinet I want to replace. @DodoAustralia is now dead forever to me.