iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 02/08/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (76%)

    Internet (76%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • cure9mm cure (@cure9mm) reported

    Fix your **** **** @iiNet

  • Himmathand Michael Scott Hand (@Himmathand) reported

    72+ hours without internet. @NBN_Australia technician visited last week and told us there was no problem with the line. @iiNet seem utterly uninterested in providing support. Feels like I'm in 2003.

  • danmachen Dan Machen 🏊 🦈 (@danmachen) reported

    @roslw @iiNet Same here. @iiNet there's a network issue it seems.

  • spicynoise sounds delicious (@spicynoise) reported

    @iiNet I am STILL waiting on progress. Get nowhere.. you can’t take responsibility nor can you actually care enough to fix things. I’ve been with you for SIX YEARS. I’m so glad to know I’m just $$, not a valued customer. Am I just a joke to you, is that how it is?

  • SimonCropp Simon Cropp (@SimonCropp) reported

    @iiNet all good now. spoke to someone from support, and I am now back to 85Mb :)

  • cure9mm cure (@cure9mm) reported

    @Murdr_iN @iiNet 7 years and it’s still **** with nbn I’m losing my mind I can’t even upload my resume to a website

  • spicynoise sounds delicious (@spicynoise) reported

    Ok can anyone recommend other ISPs cos @iiNet are giving me the run around. Apparently calling to say you’re moving and need your NBN moved means you want wireless internet, then you call to get that fixed and told to give it a chance (it’s terrible), then you call again…

  • EyemanPat Keh Jeh 🌘.🌗.🌖.🌕 (@EyemanPat) reported

    @iiNet 24 hrs later #iinet have reinstated the phone service - no outstanding account just typifying poor poor after sales service by #iinet

  • furrybananas Furrybananas -The Pretty Great Pastafarian Prophet (@furrybananas) reported

    @iiNet I wish all the months were half price, the @VodafoneAU coverage is awful, @Optus was only slightly better

  • Veloxipi Veloxipi (@Veloxipi) reported

    Update: @iiNet failed to give us a modem on time & lied about it being installed & when we will get it. I am not waiting till next week to have internet so now I have to fork out $$$ due to this incompetency. Either way, I'll make damn sure I'll be back online tonight.