iiNet Outage Report in Mackay, State of Queensland
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (72%)
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E-mail (12%)
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Total Blackout (7%)
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Wi-fi (7%)
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Phone (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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paddy
(@paddywhatnow) reported
@warwickpauld @iiNet I made mistake of rebooting my router and now there's no DSL signal. Not today Satan.
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James Henstridge
(@JamesHenstridge) reported
@GrogsGamut @iiNet I'm still with iiNet because they have the cheapest plan for my building (a non-NBN FTTB one). But their service is nowhere near what it was prior to the TPG merger.
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Dr.Strangelove
(@flyingdoov) reported
@iiNet and the response... another sales call attempt for an NBN service which I can't use (which once I pointed out this had already been done, the caller reviewed my case notes, then the call ended). How embarrassment #amateurhour #samesame
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Paul Feasey
(@feasey_paul) reported
@GrogsGamut @iiNet Well that sucks. Glad you’re sorted. I’ve been with IiNet for years, never a problem, but there may be a first time. Will note your experience if I try & upgrade
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Dame Julie - dog in lockdown says stay home
(@PearlandBridey) reported
@iiNet No Internet at 2615 for over an hour now. NBN says no issues. Teacher trying to teach from home. Please investigate.
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Steve May
(@maystation4) reported
@iiNet @NBN_Australia Apparently it’s my responsibility to ensure you both talk to each other about my ‘ticket’ regarding no service when it’s windy. IiNet can you please talk to nbn, because apparently it’s up to me now to ensure you both communicate. What. A. Joke.
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simonfrary
(@simonfrary) reported
@iiNet has some ***** trying to upsell me on speeds I never actually got when they gave me a "free upgrade" especially since my internet has been down for at least 5 hours now.
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Betty C
(@betchau) reported
@iiNet @tom_minc Would love to know the outcome of your situation as my iiNet support person ran out of ideas and passed on the case to the engineering team and said I could be without internet for at least 24hrs. First world problem, but difficult to do work in lockdown without it.
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Michael Park in The Gaza Strip
(@bertie007_park) reported
@GrogsGamut @iiNet Left them some years ago. Could never guarantee a decent connection or speed. Now with Aussie BB. Never regretted the decision. Speeds exactly as advertised.
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Cheryl
(@cheryl_rjl) reported
@iiNet your callback service isn’t working