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iiNet

iiNet outages and service status in Mackay, Queensland

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Full Outage Map
  • iiNet generated 0 outage signals in the last 24 hours around Mackay, including 0 direct reports.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • rose38395572
    rose (@rose38395572) reported

    @iiNet has been dropping out like clockwork every half-hour for the past two days. No NBN outages or hardware issues. No response or acknowledgement from @iiNet. What's the deal?

  • COINSinHAND
    coinFREAK (@COINSinHAND) reported

    @iiNet Calling is ****. Now I gotta wait an hour to be called back when all you couldn’t done is replied to one of my 50 emails I’ve sent over the last week. This is pathetic. Your support is a joke.

  • kerravonsen
    Kindly Abnegation (@kerravonsen) reported

    My internet has been going up and down like a yo-yo for ten days. Thanks @iinet - NOT.

  • scottpunlord
    Scott Nicholson (@scottpunlord) reported

    @iiNet You know what really cringes my hinges? You’re service drops out constantly and you’re website asks every time I click to verify and then logs me out after the third verify for inactivity! For a tech company, ya suck at tech.

  • kerravonsen
    Kindly Abnegation (@kerravonsen) reported

    @iiNet I have been hanging on the support line all week. I have a ticket and everything. No need to add to the Chinese Whispers effect. But NOT A SINGLE ONE of the support people told me that I was calling the wrong number for Business Support, nor did they tell me what that number was.

  • SarahT1900
    Sarah T (@SarahT1900) reported

    @iiNet internet is down in #Canberra and there’s a 50 minute wait in the phone and update would be appreciated !

  • simon300376
    Simon H (@simon300376) reported

    @iiNet been waiting on phone for customer support for nbn/hfc service outage in Balmain, NSW. Been over 35 mins now! What ever happened to good iinet support in the evening.

  • danmachen
    Dan Machen 🏊 🦈 (@danmachen) reported

    @iiNet wifi is down in Concord West any outages?

  • SarahT1900
    Sarah T (@SarahT1900) reported

    @iiNet Thanks it came back about 30 minutes later though still slow.

  • COINSinHAND
    coinFREAK (@COINSinHAND) reported

    @iiNet is no one manning the support email address. I’ve sent countless emails and gotten nothing back. At this point I won’t be paying a cent anymore. Maybe put more staff to support than sales.