iiNet Outage Report in Mackay, State of Queensland
No problems detected
If you are having issues, please submit a report below.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
-
Internet (78%)
-
E-mail (8%)
-
Wi-fi (8%)
-
Phone (4%)
-
Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
-
Tubbs Tattsyrup
(@TubbsJTattsyrup) reported
@iiNet Ahuh. I’ll send you the details, but given that you’ve screwed us over repeatedly for over a week, I’m sure you’ll keep doing the same thing. 😒 So trust that I’ll keep reporting every day on here how you’ve failed until you actually provide the service we paid for.
-
Graham Lauren
(@cloudcitizen) reported
@iiNet @whirlpoolnetau Small businesses AVOID #iiNet. Seems customer service, and therefore customer experience (CX) is dead. Despite its invitation to DM here, it shows no inclination to fix its DISHONEST double-dipping on my credit card.
-
PB
(@bmanmelb) reported
@iiNet there has been an outage here in north west Melbourne for more than 12 hrs. NBN co are passing the buck to you and vica versa. Anyone want to fix it and tell me what’s going on?
-
Riff Jet
(@TheRiffJet) reported
Three times I call @iinet (Re returning a call that i missed from a Senior). Twice your staff argue and refuse to even escalate the call. third time was the charm. Calls 1 and 2 are your typical customer service nowadays. But like you care iinet. Recommend #iinet zero. CS Zero
-
meh...
(@brad_00) reported
@iiNet @iiNet so today I have spoken to customer service, billing, provisioning and faults. Not 1 person has been able to help. I’ve been cut off twice and no call back so I get to start the whole process again. 17 years as a customer and this is the service/support I am getting
-
Signe Dean
(@nevertoocurious) reported
@iiNet While I'm on the subject, the communication ping-pong between iiNet and NBN is hilarious. iiNet: "Check this NBN page for outages" NBN page, doesn't say anything about timing: "For more information please contact your service provider"
-
Graham Lauren
(@cloudcitizen) reported
@iiNet @whirlpoolnetau Small businesses AVOID #iiNet. Yet another disastrous tinpot organisation masquerading as a modern telco, even when it invites you to message it directly, it shows no inclination to fix its DISHONEST double-dipping on my credit card.
-
meh...
(@brad_00) reported
@iiNet I assume you will just refer me to one of the above teams so can’t see the point. I guess I just felt the need to tweet how dissatisfied I am with the lack of coordinated support
-
Nasrul Ekram
(@EkramNasrul) reported
@TubbsJTattsyrup @iiNet Wth….. this is awful.
-
Tubbs Tattsyrup
(@TubbsJTattsyrup) reported
@iiNet So guess who’s getting a complaint sent to the ACCC about them? Also, since our contract doesn’t get start until you activate the damn SIM cards & your customer service is so ****, I’m thinking we might take our money to a more reliable provider.