iiNet Outage Report in Mackay, State of Queensland
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (65%)
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E-mail (11%)
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Wi-fi (11%)
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Total Blackout (8%)
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Phone (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Greg Long
(@GregLongData) reported
Well, if it was me, I'd use this @TPG_Telecom @iiNet outage as a 'back door reform' - a cost-saving opportunity to expunge all the old ozemail/iinet customers and consolidate to TPG - but that's just me.
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Yvon Davis
(@YvonDavis) reported
@iiNet email not working, no new promised set top box and rang over 6 times by one of your salespeople to put me on a dearer plan - she rang at least 6 times, even when I told her that I couldn't afford that particular upgrade! Just fix my email for starters! @iiNet #nothappyjan
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Tony Egan
(@agegan) reported
@MikeCarlton01 Well "Australia's best..." should have real time monitoring, emergency diesel backup generators, large portable aircons units, state of the art crisis mgmt plans etc etc. Not to mention some basic customer communications. Where's the CEO and exec team? In Hawaii? :-) @iiNet
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Phil
(@officialphilk) reported
@ralphytown @acmadotgov @iiNet Something's happened they don't want to admit and it's taking longer to fix than they expected. That's the only conclusion.
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😷
(@jrgibson1) reported
@iinet no longer offers a callback service.
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Caron Eastgate Dann
(@DrCaronDann) reported
@iiNet Why is it that telecom companies have the worst comms? @iinet, you need to keep customers updated hourly in an outage, not once in two days. Comms now happens 24/7, and your customers rely on it. That’s why they pay you.
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Dark Winter Magic (Harmony) 🔮💉💉
(@DarkWinterInk) reported
@iiNet Come on guys I can't work like this, 4 days now no emails for my business, this is not good enough! My stress level caused by you has triggered my already compromised health - FIX IT NOW!!!!!
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Justin K Davies
(@justinkdavies) reported
@iiNet cannot get through on call centre. Disconnects after 1 minute 40 seconds. Need assistance for new connection in willeton- no connection since 24 December. Please help
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Lyn
(@quendaqueen) reported
@PetraAu @Boendy1 @iiNet They've had power issues, beyond their control. There is going to be an enquiry as to why so many power users have been off the grid for days.
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Kris Bern
(@kris_bern) reported
@iiNet Email was down from Dec 25th, with no mail going out or coming in. Only restarted sporadically late today Dec 28th! Why weren't SMS's or other notifications sent so we knew we weren't going to be able to send or receive? It was very frustrating not knowing.