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iiNet

iiNet Outage Report in Mackay, Queensland

Why is my iiNet service not working?

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Full Outage Map

Problems in the last 24 hours in Mackay, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • 62% Internet (62%)
  • 19% Wi-fi (19%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • FX_Digital
    Steve Cartwright (@FX_Digital) reported from Westfield, Western Australia

    NBN down again and as usual no real support ... @iiNet

  • B_e_agle
    Beags (@B_e_agle) reported from Melbourne, Victoria

    NBN woes part 2: given up all hope with iiNet after finding out that a) I had to use a different account that I didn't know existed, and b) organise an appointment for another technician to visit. Jumped over to Aussie Broadband and hoping that will fix this whole mess up

  • mcreal15
    .michelle bamborough💧 (@mcreal15) reported from Sydney, New South Wales

    @iiNet shame on you advertising in that rag of a paper demonising Bill Shortens mother You are off my list of possible alternatives to support

  • SophiaMcGrane
    💧 Solidarity Forever ✊🏼 (@SophiaMcGrane) reported from Port Elliot, South Australia

    @RichardTuffin 👍🏼 soz. shoulda said that’s iinet’s top speed service

  • sytrader
    David M Goll -Dà Wěi #IlikeAnthonyAlbanese (@sytrader) reported from Melbourne, Victoria

    @iiNet I got no response from any website or iPad app that uses internet including bank apps both here at my home and later when I was at the coffee shop where my iPad connects to their wifi! Seems to be working ok now! But I still resent having to pay 30%+ extra for a crap service!

  • FX_Digital
    Steve Cartwright (@FX_Digital) reported from Westfield, Western Australia

    @iiNet Done that... outage in 6025 ... been down for hours no ETA.. nothing

  • steveacko
    stephen atkinson (@steveacko) reported from Melbourne, Victoria

    @iiNet seriously. It’s been a near 40 days since our iiNet NBN service was paid for and still nothing. Not even an email update. My partner and I work a combined 150hr week and can’t afford to donate more of our time towards this matter. #iinetNBN #NBN #Melbourne

  • bbmelb
    λ (@bbmelb) reported from Melbourne, Victoria

    @iinet I just got a birthday email from you even though I'm no longer a customer. Tells me to login to unsub

  • RhysC
    Rhys Campbell (@RhysC) reported from Westfield, Western Australia

    @iiNet customer support just hang up when it gets too hard. Wow...

  • neil_killick
    Neil Killick (@neil_killick) reported from Melbourne, Victoria

    @StoneAdam @iiNet @eatdrinkwatch Yup, ombudsman is the way to go. This always happens with a connection fault - the provider blames NBN and vice versa, no one accountable, no one resolves the issue. You will get it resolved once the TIO is involved, and decent compensation.