iiNet Outage Report in Mackay, State of Queensland
No problems detected
If you are having issues, please submit a report below.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
-
Internet (82%)
-
Total Blackout (7%)
-
Wi-fi (7%)
-
E-mail (2%)
-
Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
-
Dr.Strangelove
(@flyingdoov) reported
@iiNet I'm still waiting a response to SMS and emails regarding fault 360067133. It has been almost a week. Pathetic service. The only time I get a quick response is when I provide a "0" score for satisfaction after wasting my time speaking to the "help" desk.
-
Anthony B,
(@swearyanthony) reported
@DanielOCnr @GrogsGamut @iiNet Yeah their customer service has been brilliant the handful of times I've contacted them - once was to get whitelisted off of CG-NAT for Nintendo switch - it was like 10mins via online chat and done.
-
Tony Hansen
(@TheTonyHansen) reported
@paul__usher @iiNet Ever noticed how EVERY company you call is like "Sorry, we are currently experiencing longer than usual wait times"? They're either ALL shite, hence the number of support calls, or they're all understaffed and hoping you'll use their web forms, FAQs or "online assistant" ugh
-
OzMattyD
(@OzMattyD1) reported
@GrogsGamut @iiNet Similar issue when we upgraded our fibre from 100mbit to 1gbit. Not helped by a deficient NBN backbone structure
-
Delia Bartle
(@DeliaBartle) reported
@tbyrne74 @iiNet I've had nothing but outstanding service from the team at @Internode - been with them for years and any issue I've run into has been sorted quickly and efficiently over the phone. Moved house recently and had trouble re-connecting; a six minute phone call later and it was solved!
-
Delia Bartle
(@DeliaBartle) reported
@tbyrne74 @iiNet @Internode Plus, the invoicing arithmetic that was involved in disconnecting and reconnecting on a different plan was flawless. Right down to the last cent, all balanced and correct without any effort on my part. Never imagined I'd sing praise for an internet provider but here we are
-
shape shifting rodent reptilian hybrid
(@johnalees) reported
@GrogsGamut @iiNet Yep. Oh iinet you used to be good. Now just a sub-brand of TPG. I remember when all your call centers were in Australia and your customer service was good.
-
A D Morgan
(@A_D_Morgan) reported
@GrogsGamut @iiNet Yes they bricked my phone by moving it to a network that doesn’t exist where I live - we shifted to Mate, better deal for less money, people answer the phone, etc etc.
-
Cassandra Parkinson 💉 💉😷
(@xprophetess) reported
@GrogsGamut @iiNet Another Aussie broadband person - switched over from Iinet almost 2 years ago after Iinet’s service went downhill. Very pleased I did and the actual changeover took something like an hour.
-
Anthony B,
(@swearyanthony) reported
@GrogsGamut @iiNet Can recommend AussieBB, can throw you a referral code if it would help. Absolutely best customer service