1. Home
  2. ❯
  3. Companies
  4. ❯
  5. iiNet
  6. ❯
  7. Mackay
iiNet

iiNet outages and service status in Mackay, Queensland

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • iiNet generated 0 outage signals in the last 24 hours around Mackay, including 0 direct reports.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • jimmyjbt
    jimmy jbt (@jimmyjbt) reported

    Had another call with @iiNet and got tild that "no one can help me".

  • dexter_ryan
    Benjamin Ryan (@dexter_ryan) reported

    @iiNet, your fetch portal is broken, every time i request a call back the call disconnects on your end , 3 hours of waiting and every time you guys disconnect the call

  • AustralienLlama
    Llama (@AustralienLlama) reported

    Ever since @internode got sold to @iiNet the service has gone to absolute ****. Customer service is **** and slow. And I can tell they dont care. Been an Internode customer for over 10 years, think it's time to leave. @superloopau , what's your customer service like?

  • VelZeNZ
    Toast (@VelZeNZ) reported

    @iiNet @VocusComm what happened to support for bizphone? No client comms, no support, no ability to make changes or add handsets… after 11 years of working together, out of necessity to maintain telephony it’s time to go elsewhere…

  • Hans_Gruber3
    Hans Gruber3 (@Hans_Gruber3) reported

    @iiNet guys still having big ping issues on MW2… please help 🙏🙏🙏

  • fergoau
    fergo (@fergoau) reported

    @iiNet Because you were so rude to me I have contacted the Telecommunications Industry Ombudsman I will never go with iiNet again. You ruined my life!

  • stueyissickofit
    Stuart (@stueyissickofit) reported

    Ok @iiNet I can't access my eSim through toolbox, but you can't cancel it, and I can't transfer it, so I am stuck paying for a phone that I can't use, and then when I call up customer service, no manager or supervisor will speak with me. This has been going on for months.

  • johnjet0
    johnjet1 (@johnjet0) reported

    @iiNet Discord voice (UDP) stuck on RTC Connecting / No Route on iinet NBN—bypasses instantly with Cloudflare WARP. Known issue with other AU ISPs this week.

  • imcyph
    cyph (@imcyph) reported

    @iiNet **** you let me switch isps i hate you so much

  • MotherofOpinion
    Motherofopinion (@MotherofOpinion) reported

    @iiNet Not good enough that I should sit on the phone for one hour and fifty six minutes to get my call answered and then another 25 to get the issue sorted. @iinet has always had the best customer service - now it’s terrible. #dobetter #customerservice