iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 03/02/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. E-mail (12%)

    E-mail (12%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • iankenny Ian Kenny (@iankenny) reported

    .@iinet NBN is down in Greenfields 6210. My router diagnostics indicate no access to DHCP service. ETA on when it will be resolved?

  • lagman_harry HarryLagman (@lagman_harry) reported

    @iiNet Never mind the DMs. Stop doing upgrades at 9pm, end of story. We are paying for your **** service.

  • Mike1965SA Mike 🇦🇺 🚛☕️🍩🌈 (@Mike1965SA) reported

    @iiNet re:354120270 I sent a response (9 Feb 21) to the email your customer service rep sent and I am still waiting for an answer.

  • weezmgk Comrade Weez (@weezmgk) reported

    @iinet We are having problems with frequent intermittent internet disconnections. Service is FTTC. Seems to reconnect on its own but I have cycled power on the router to see if that stops the problem. When connection is lost, the 'INTERNET' LED on the router/modem goes off.

  • BobbaInRealLife bob (@BobbaInRealLife) reported

    @iiNet @NBN_Australia it seems your internet connectivity is getting worse and worse. We pay decent amount for our internet. Why does the internet drop out so much as to when we were on broadband we didn’t have this problem? Please fix.

  • KingPirateNinja Rhys Cabot (@KingPirateNinja) reported

    @iiNet Back at it with constantly dropping out internet at the modem router, just problem after problem here.. Any solutions for this

  • vladajankovic78 Vlada Janković (@vladajankovic78) reported

    @iiNet Thank you for your reply. Widespread issue in my location has been reported. I’m sure your flooded with complaints. It’s a shame your generic reply does nothing to help the problem. Boooo

  • EmsAmusement The Happy Wombat (@EmsAmusement) reported

    @iiNet The only reason I knew there was an outage was because I used mobile data to check that page when the net went down. A bit of notice before it went down would have helped a great deal

  • mcbertyboo bertyboo (@mcbertyboo) reported

    @ZukoAU @iiNet Now that's just rude

  • thebigjobowski Jo Warrener (@thebigjobowski) reported

    @iiNet Hey guys. Is there an outage in Melbourne at all? We’re in the Prahran Armadale area and net has gone down. Have restarted and no change