iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 01/25/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (78%)

    Internet (78%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (4%)

    Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @iiNet @TelcoOmbudsman @whirlpoolnetau SMALL BUSINESSES, FIND ANOTHER MOBILE TELCO AND AVOID THE PAIN OF DOING BUSINESS WITH #iiNET Even when contacted, waiting for #iiNet support is endless. How much more of my ******* life must I waste on these idiots and clowns?

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @iiNet @TelcoOmbudsman @whirlpoolnetau SMALL BUSINESSES, FIND ANOTHER MOBILE TELCO AND AVOID THE PAIN OF DOING BUSINESS WITH #iiNET Waiting on #iiNet support for a call back. Told 30 minutes, now approaching 60 mins. #iiNet deserve no-one’s business.

  • ShonkrCom shonkr.com (@ShonkrCom) reported

    @iiNet @TelcoOmbudsman @whirlpoolnetau SMALL BUSINESSES, FIND ANOTHER MOBILE TELCO AND AVOID THE PAIN OF DOING BUSINESS WITH #iiNET Waiting on #iiNet support for a call back. Told 30 minutes, now approaching 60 mins. #iiNet deserves no-one’s business.

  • saintmichaelq17 Michael Trump (@saintmichaelq17) reported

    @iiNet Well well well!!! The offer to resolve my issues have still not been successful … Since APT have purchased iiNet their service and competence has gone to shite I suggest people should consider an alternative as they are no longer an Organisation that avoids incompetence

  • nctrapgoose G59 (@nctrapgoose) reported

    @iiNet is the WORST internet provider do NOT ever use these useless **** faces

  • dragonbait0o0 Dragonbait (@dragonbait0o0) reported

    @iiNet How long is wait times on the phone? Trying to call you guys to help me with my internet...

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @iiNet @TelcoOmbudsman @whirlpoolnetau SMALL BUSINESSES, FIND ANOTHER MOBILE TELCO TO AVOID DOING BUSINESS WITH #iiNET. From Sydney to Gold Coast, not Australia’s most remote route, #iiNet’s service was often non-existent on two phones. #iiNet = appalling value and terrible CX

  • jmag233 Jono Golding (@jmag233) reported

    @iiNet EXCHANGE AND WEBMAIL DOWN AGAIN. We out, thanks for the annual days long disruptions to my business and everyone else. 2 times in 2 months is enough.

  • mattchapmandraw mattchapmandraws (@mattchapmandraw) reported

    @iiNet Hi I seem to have an outage. The nbn outage site says there are no outages detected in my area. I’m area code 3079. Cheers

  • amp1874 Peter Vamplew (@amp1874) reported

    Hey @iinet. Maybe if your staff spent more time actually dealing with my problem and less trying to up-sell me an unrelated mobile phone plan then it might be possible to order a modem upgrade in less than 50 minutes and by talking to less than 4 different staff members.