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iiNet

iiNet Outage Report in Mackay, Queensland

Why is my iiNet service not working?

No problems detected

If you are having issues, please submit a report below.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Full Outage Map

Problems in the last 24 hours in Mackay, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • 63% Internet (63%)
  • 17% Wi-fi (17%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 5% Phone (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • jameelj15
    Jameel (@jameelj15) reported

    @iiNet one of the worst customer service experiences I’ve ever had - taken over 30 mins & 3 different staff members to get my SIM card sent to correct address

  • TheShallowPond
    TheShallowPond (@TheShallowPond) reported

    @iiNet Just stop lying about your service. Simple.

  • _Food_Ninja
    Food Ninja🇦🇺 (@_Food_Ninja) reported

    @TeaMan2077 Never @iinet or @tpg both are horrible providers who have the worst customer service. Both are owned by the same people, both have customer service waivers, which should be illegal, but ausgov is dumb. That old nutshell

  • thedockerdave
    дав фалон (@thedockerdave) reported from Westfield, Western Australia

    Frustrating when streaming the #WATLIV game and my @iiNet connection is so awful the game is constantly pixelating and pausing #timeforachange

  • pyroblizzard
    Phillip McAllister (@pyroblizzard) reported

    Had an internet outage earlier today in castle hill. It's kind of back? Chrome works but voice applications (Discord Skype) and games don't connect and having been giving me errors all day. I've restarted the router and multiple PC's. Please can this be looked into. @iiNet

  • bigheadway8
    Lee John (@bigheadway8) reported

    @iiNet Hey I have problem for ppp connection from an hour ago. Is thete any notice about this?

  • pyroblizzard
    Phillip McAllister (@pyroblizzard) reported

    Had an internet outage earlier today in castle hill. It's kind of back? Chrome works but voice applications (Discord Skype) and games don't connect and having been giving me errors all day. I've restarted the router and multiple PC's. Please can this be looked into. @iiNet

  • gillypantz
    GILLYPANTZ (@gillypantz) reported

    @iiNet @Tsutako Yep. Exactly the same issue. Logged into my account on a mates console (Telstra) and everything was perfectly fine.

  • staticsan
    Wade 🐱 (@staticsan) reported

    Oh dear. I think something big has crashed in @iiNet - I have no internet and the support call queue is over 1 hour.

  • angry_eyebrow
    One Angry Eyebrow (Fat Thor in Skinny Jeans) (@angry_eyebrow) reported

    So it seems @iiNet has broken the Australian bungie servers. This is poor timing as I’m meant to be running around with a 🎃 on my head collecting space candy.