iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 02/14/2026 06:35

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (77%)

    Internet (77%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Allyg071 Ali G (@Allyg071) reported

    @iiNet Do not use this service! I have had the absolute worst service from this company. Wasting my time. Not notifying me or advising me of issues with set up and of course have still been charged twice for a service never implemented with no response as to why! Steer clear!

  • flinnane Francis Linnane (@flinnane) reported

    @iiNet no you have not resolved the issue! (3068)

  • spezialDG DG (@spezialDG) reported

    @iiNet no internet (VDSL2) for 14 hours in Yarralumla. We are in a lockdown. According to your outage page, a minor fault. 14 hours!

  • Gregory83800672 Gregory James (@Gregory83800672) reported

    @iiNet This goes on every night until 11pm. You just fix Southern Tasmania, i know others with the problem. It is consistently a joke.

  • __Carolynn Carolyn, (@__Carolynn) reported

    @iiNet such long wait times! My internet just went down randomly

  • GutterGirly GutterGirly (@GutterGirly) reported

    @iiNet is Bizphone down? Or just me?

  • freddstid whisaldolf (@freddstid) reported

    @iiNet internets been real ****** after the planned maintenance from the 27th September. Gets bad every now and then and every so often just cuts out then comes back

  • EMacskasy Evan King-Macskasy - Proud Cave Dweller (@EMacskasy) reported

    @IanWoolf @iiNet Yeah, we left iinet for that reason and their awful overseas call centres. Telstra call centres are even worse. Try Aussie Broadband. Good speeds (haven't had a problem in 3 years) and Australian Call Centres. #auspol

  • flyingdoov Dr.Strangelove (@flyingdoov) reported

    @iiNet I am not confused... however your accounts teams seems to be confused about the concept of keeping accounts in order and customer service.

  • gibbo1982 Vaccinated Ryan 💉💉 (@gibbo1982) reported

    @iiNet hi team my cable internet keeps dropping over the past week on Geelong. I cant find any faults are you able to advise of network issues please.