iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 02/19/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (78%)

    Internet (78%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Phone (4%)

    Phone (4%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • GeorgeNewhouse Prof George Newhouse (@GeorgeNewhouse) reported

    @iiNet @simon_rosenberg Your email server was down again yesterday. Together with the serious outage last week your service is abysmal. Some people need their emails for work. You have not apologised for the outages or explained why you have no back up system. You just take your customers for granted.

  • trailpossum85 Trailpossum (@trailpossum85) reported

    @iiNet is there still a VDSL outage in Canberra/Weston Creek from the recent storm? #nointernet

  • SandyHorne61 Sandy Horne (@SandyHorne61) reported

    @CSI_lcrhms @iiNet I gather that they have some issues. I did get access to my emails but everything is slow and unresponsive.

  • JackHigh4 John Highfield (@JackHigh4) reported

    @iiNet are you a company on the verge of failing? Your loyal customers deserve to know what is going on. For over a week there have been problems across Australia. No public statements. Email and access to webmail and toolbox login denied for 48 hours. Nothing! not good enough.

  • PaulKiem Paul Kiem (@PaulKiem) reported

    @iiNet Hi Liz - just noticed the link has not been updated for 13 hours. So @iiNet email outage is ongoing? Really would be helpful to know at this end so I don't waste time trying to find a problem here.

  • ashcryptoman ashley (@ashcryptoman) reported

    @brucebax @iiNet Worst company by far for service and support!

  • rodneyheron Rodney Heron (@rodneyheron) reported

    Dear @iiNet I’ve called twice to cancel my service, and told both times it was done, I’ve emailed your account teams and sent account information. Yet you keep sending “you need to connect” reminders I’ve received another call again asking about the cancellation

  • PCHunter_75 💉 Peter Hunter 💉 (@PCHunter_75) reported

    It seems like @iiNet is once again having problems with its e-mail.....

  • awambmrgw 🐀 Awambmrgw 🕯💉💉 (@awambmrgw) reported

    @iiNet Hey, are your servers down? I am not getting my emails and this is costing me serious $$$$$$. I intend to follow this up and seek damages!

  • chucker4x4 Mr.G (@chucker4x4) reported

    @iiNet no internet in Warradale, Adelaide. NBN reporting no outage. Is there an issue on iiNet end ????