iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 12/07/2025 22:50

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (83%)

    Internet (83%)

  2. Total Blackout (7%)

    Total Blackout (7%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • polyxena Anne Holmes (@polyxena) reported

    @iiNet NBN/iinet down again in North Fitzroy Vic where it was down for most of Thurs Notified then that NBN problem Very frustrating

  • Jugeyfruits Juge (@Jugeyfruits) reported

    @Frakmiffin @iiNet M8, get away from iinet and give Aussie broadband a look, they've been superb for me. Fantastic customer service and no issues with anything (FTTP)! If you do, use this referal code to get $50 credit: 7979438.

  • Wonderwoman1967 Mandy (@Wonderwoman1967) reported

    @iiNet What is the reasoning behind a customer having to wait for 3-5mins whilst my account is cancelled? #rude

  • Ignatius_Tse Ignatius Tse (@Ignatius_Tse) reported

    @iiNet nbn hfc is down in Croydon NSW 2132. Both NBN and iiNet websites show status as ok.

  • Frakmiffin Frakmiffin (@Frakmiffin) reported

    Ayo @iiNet why tf has my house had no Internet for nearly 24 hours? It ain't the NBN that's down.

  • themav77 Chris Breezy (@themav77) reported

    @iiNet your internet reliability has been pathetic the last few weeks. Not working again now. I need my internet working

  • weliveoutside Ross McConnell (@weliveoutside) reported

    @iiNet I had iiNet at my previous address. I put in an order three weeks ago to have this changed to my new address. I am now on day three of no internet. I have spoken to over ten iiNet customer service representatives. I am no further forward. I work from home. Please fix this.

  • donstar68 donsparty (@donstar68) reported

    @iiNet @iinet more BS from the worst ISP service I have ever ever experienced and I’ve been with Telstra! Hard to beat but they’ve managed to own that. Another own goal here

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @iiNet @whirlpoolnetau Small businesses AVOID #iiNet. To give the ultimate lousy customer experience, routinely mischarge those who pay to keep you in business. Learn this, #iiNet, or watch your customers walk. I complained before but received no remedy. AVOID dishonest #iiNet

  • pebotuwa Save Australia from corruptions! (@pebotuwa) reported

    @iiNet FTTH service down.