iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 03/19/2026 20:05

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (4%)

    Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • s0naut Mark McEwen (@s0naut) reported

    @Spawnlol @iiNet They're waiting for their service to stop dropping out before they can work out the issue with you, just give it another 5 years

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧 (@redruby17) reported

    @Guts_and_Gore @iiNet Yes, it’s been rather frustrating. The no phone thing is a big problem

  • glittervomiting Cat (@glittervomiting) reported

    @iiNet yesterday & today my Internet has been completely dropping out every few seconds-minutes. Is there an issue in the area? Altona North 3025

  • TheyreGunnaPod They're Gunna Kill Us (@TheyreGunnaPod) reported

    @SamGriLaLaLa @iiNet Yep, it's built-in. @iinet have decided it's cheaper to just drive insane anyone who has a problem that requires any amount of work. Their call takers are pure animals.

  • klarinetteheini Moritz Willers (@klarinetteheini) reported

    @iiNet Your customer has been discussing his problem with you at length. I am not here to talk about his account. I want to solve a technical problem with you for your customer. But it seems that solving your customer’s problems is still not a priority of yours.

  • stephenangelico Stephen Angelico (@stephenangelico) reported

    Sorry guys, stream is cancelled for tonight. Internet connection went down hard, and between @iiNet and @NBN_Australia it can't be fixed tonight.

  • TheyreGunnaPod They're Gunna Kill Us (@TheyreGunnaPod) reported

    My only remaining wish before I go to the funny farm is that every @iinet employee we've spoken to so far is crushed by guilt and shame at what they are paid to do to us customer/victims.

  • TheyreGunnaPod They're Gunna Kill Us (@TheyreGunnaPod) reported

    @iiNet You have been told about my partner's health issues and have not addressed it once and now you are talking about abusive remarks? In tweets where I make it clear we are being abused. Ten points for sociopathy.

  • TheyreGunnaPod They're Gunna Kill Us (@TheyreGunnaPod) reported

    @jezheywood @iiNet Right, so @iinet's systems and their culture have been putrid for years, but it's making to much money. They're not only not changing, they're training people to waste customer's money, time and good health. Scum. Dogs. And yes, rats.

  • TheyreGunnaPod They're Gunna Kill Us (@TheyreGunnaPod) reported

    What's a good internet service provider that isn't @iiNet? We're giving up on them as of today because they refuse to help us, but do love talking on the phone explaining why they feel bad for us, the cuuuuuuuuuuuuuunnce.