iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 01/14/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • PointZeroOne Jared (@PointZeroOne) reported

    Oh great it's an @iiNet issue with getting to the bank.

  • flyingdoov Dr.Strangelove (@flyingdoov) reported

    @iiNet Have already been in contact with the "help" centre which is choosing to blame me/insinuate it is my end where nothing has changed in the last month... except service speed which has gone through the floor.

  • JustABlokeTV Just A Bloke (@JustABlokeTV) reported

    @Badger_tbg @iiNet What they mean, is they are happy to pretend on social media, but you have **** all chance of getting a good result

  • prathish12 Prathish (@prathish12) reported

    @charlietech @NBN_Australia Unfortunately @iiNet keeps failing me, one kid and 2 adults on Teams, all 3 calls keeps dropping, when call , it took 40 minutes to get through, no resolution yet, no 4G coverage from Vodafone either in my areas of hills district

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @iiNet Everything about setting up my new iiNet BUSINESS phone account IS ABSOLUTELY ******* DREADFUL. I am suffering severe buyer's remorse. I would NEVER go through this again. AVOID PAIN. DO NOT SIGN UP WITH #iiNet.

  • Wyzohz Wyzohs 7 (@Wyzohz) reported

    Fix your **** @iiNet

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @iiNet It is extraordinary how dim and thin-skinned #iiNet’s social media reps can be, trying to warn disappointed **NEW** customers off complaining publicly about its appalling service. I predict this will be a very short relationship. Want better? AVOID #iiNet.

  • mellow_may may (@mellow_may) reported

    @iiNet Worst customer service ever!! Would not recommend this internet provider to anyone! Terrible customer service that never owns up for their stuff up & cant even provide a solution to a problem they caused!! Been w/out internet for 1wk during a LOCKDOWN &they refuse to help!

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @iiNet #iiNet's service is TOTAL DISASTER, staffed by extremely dim people. And it tries to warn disappointed **NEW** customers off complaining on social media, where it hurts most, about its appalling service. I predict a very short relationship. Want better? AVOID #iiNet.

  • BaBaBarr HoJu (@BaBaBarr) reported

    @iiNet is the planned maintenance in Thornbury/Northcote Victoria happening tomorrow since there was an emergency outage today from 12-6? Or am I having two days in a row without internet to work?