iiNet

iiNet Outage Report in Mackay, State of Queensland

No problems detected

If you are having issues, please submit a report below.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 02/25/2026 16:40

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (74%)

    Internet (74%)

  2. E-mail (9%)

    E-mail (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Phone (4%)

    Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • iankenny Ian Kenny (@iankenny) reported

    .@iinet NBN is down in Greenfields 6210. My router diagnostics indicate no access to DHCP service. ETA on when it will be resolved?

  • gabs247 gabs (@gabs247) reported

    @nikisalt @iiNet Not my ISP, but @carly_solstice was just saying she's having issues with internet as well...?

  • MarkBrooksDodd Mark Dodd (@MarkBrooksDodd) reported from Westfield, State of Western Australia

    @iiNet Update: someone sensible called and spoke to Dad. Resolved the lost emails but couldn’t change the quota. So moving my folks to iCloud email addresses. Still crazy it requires a Twitter rant to get proper support and service.

  • Nige_owo Nige( ´ ▽ ` )ﾉ (@Nige_owo) reported

    @RoninZero141 @iiNet 6164 is down again too

  • Murk_Loar Sir Lurks More KBE (@Murk_Loar) reported

    @iiNet @RoninZero141 Weird, I saw 460 reported outages just from 6167 alone from 9:20pm, if that's not classed as an outage I dont know what is. Back now however, from your own site it was reported as ADSL/NBN ugrades 'may' be affecting the area.

  • vladajankovic78 Vlada Janković (@vladajankovic78) reported

    @kellking27 @iiNet I live in your area. I’m disappointed with this service.

  • brookeg1424 Brooke Gordon (@brookeg1424) reported

    @iiNet please see DM. Can’t login to Toolbox!

  • Mike1965SA Mike 🇦🇺 🚛☕️🍩🌈 (@Mike1965SA) reported

    @iiNet re:354120270 I sent a response (9 Feb 21) to the email your customer service rep sent and I am still waiting for an answer.

  • nikisalt Niki (@nikisalt) reported

    @gabs247 @iiNet @carly_solstice Morrison heard about the email scandal against him tonight and is shutting the internets down! Lmao

  • nikisalt Niki (@nikisalt) reported

    @hcornea @iiNet @NBN_Australia Wow glad they told us too bad if you’re working