iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 12/03/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (81%)

    Internet (81%)

  2. Total Blackout (7%)

    Total Blackout (7%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • ConnollyStuart Stuart Connolly (OBS) (The Evil One) 👹 (@ConnollyStuart) reported

    @DocB__ @iiNet Telstra is no different, the call centre employees read from a script and if you interrupt them they start from scratch.

  • ArcingOf 🏹 joan-of-arcing 🌻 (@ArcingOf) reported

    @DocB__ @iiNet Your experience with @iiNet is causing me to reconsider provider’s. Been with them for a decade or more, their service is slipping. Got very close a few weeks back.

  • DocB__ Ron Baumann 💧 (@DocB__) reported

    @lulu_number1 @iiNet They can't help me.

  • numloxx Carsten Bauer (@numloxx) reported

    @iiNet what the hell? You disconnect my internet after I fixed up my billing details with your last week? What the hell? And I can't speak to you on the phone because it's a Sunday afternoon. That's pretty damn low for a customer of over 20 years.

  • weezmgk Comrade Weez (@weezmgk) reported

    @justgetnbye @jagungal1 @iiNet Aussie Broadband & iiNet use the same network facilities, usually services supplied by Telstra. The customer service personnel and actions are bound to be different, naturally. No excuse for iiNet sending out non-refurbed modems. That's just slack.

  • lizabeth4566 Beth (@lizabeth4566) reported

    @DocB__ @iiNet Can you get a refund, as they have failed to provide a service they offered, and then find a better provider?

  • maxitaxi3333 Queen MaxiTaxi #Bilo #Climate #Assange (@maxitaxi3333) reported

    @DocB__ @iiNet I left @iiNet when they were taken over by TPG. iinet used to be great with service and payments, but no more. I hate to say, I’m with Telstra now.

  • davidbewart Ewart, Dave (@davidbewart) reported

    @iiNet very slow today in Mirboo North

  • DocB__ Ron Baumann 💧 (@DocB__) reported

    @iiNet I'm hearing this for 4 days now but still without the internet access that you're already billing me for. I've also just noticed on my dashboard that the service at my previous address is still active. All hell will break loose if I'm still being billed for it.

  • rl_keith Robert Keith (@rl_keith) reported

    @DocB__ @iiNet And you never believe results from the provider's test site. Try a server in Dublin instead.