iiNet Outage Report in Mackay, State of Queensland
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Mackay, State of Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (64%)
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Wi-fi (14%)
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E-mail (9%)
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Total Blackout (7%)
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Phone (6%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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John Banks
(@johnban81940041) reported
@iiNet Well I'll believe it when I see it because the service we've had so far has been abominable!
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John Banks
(@johnban81940041) reported
@iinet this one looks familiar too “Despite giving fair warning of a move to a new address, it has been nothing but excuses and blame games since our move. We had to sit and wait for our service NOT to be activated 3 separate times before anyone would book an appointment with NBN
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Voidrei
(@TheDrunkenGnome) reported
I think my router is dying. I'm getting disconnected constantly, but the @iiNet status page indicates no issues. It's been happening for a while, but it's getting worse, I've been disconnected 4 times in the last hour now
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John Banks
(@johnban81940041) reported
@iiNet That's not been my experience by any stretch, as you can probably see from my earlier tweets. Although I'm not surprised thaf anyone of any seniority, or even anyone in country, is willing to pick up the phone and talk to a customer. Mind you, you have my money so why would you?
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John Banks
(@johnban81940041) reported
@iinet another one “Still waiting for refund for service that could not be provided 8 weeks ago disgusting service there is no customer service just duck shoving and avoidance the customer support calls go overseas pathetic service all round...”
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John Banks
(@johnban81940041) reported
@iiNet Godot. The only thing we dont have to wait for is the automatic billing for the service we dont recieve. Genuis business mode. Guessing this will be placed on the pile of complaints you recieve – hope you have a ladder.” Sorry, but of a long one that.
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John Banks
(@johnban81940041) reported
@acmadotgov are there any scammers impersonating @iiNet out there? If so can I get their details please. I suspect their customer service would be much better.
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Dr Jos 🇦🇺🇫🇷🇱🇧
(@redruby17) reported
I'm in the middle of an online course @iiNet and the internet just died. Help please asap
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Kelvin Baggs
(@KelvinBaggs) reported
@NBN_Australia Total outage in Brisbane, Adelaide street for 16 hours and no updates. @iiNet
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John Banks
(@johnban81940041) reported
@iiNet Done that before, worse than useless. Told to sit and wait... For a phone call that never came!