iiNet

iiNet Outage Report in Mackay, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Mackay, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mackay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Mackay, State of Queensland 01/20/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    @libravaga @iiNet I suspect, Bad Management, Bad Staff.

  • SERG1O_D SERGIO 🇭🇲 (@SERG1O_D) reported

    I'm flabbergasted that @iinet can't block emails to iinet email accounts that purport to be from iiNet support

  • EkramNasrul Nasrul Ekram (@EkramNasrul) reported

    @TubbsJTattsyrup @iiNet Wth….. this is awful.

  • libravaga Katrina (@libravaga) reported

    @TheRiffJet @iiNet So you're saying that if they credited your 2 accounts for a month that your faith in iiNet as an upfront business (who aren't usually this bad and know that sometimes they have to take the L) could be restored? That'd be mighty generous of you Riff.

  • flashpixx8 Gordon Haywood (@flashpixx8) reported

    @iiNet Why are you transferring your mobile service to Vodaphone? backwards step!

  • BumperFPSS Bumper 🔜 PAX AUS (@BumperFPSS) reported

    yo @iiNet why is my net down and why are your support just hanging up on me? im just trying to get some help

  • kitmcmahon Kit McMahon (@kitmcmahon) reported

    Hey @iiNet can you advise if there is an outage in the Essendon Moonee Ponds area?

  • bmanmelb PB (@bmanmelb) reported

    @iiNet there has been an outage here in north west Melbourne for more than 12 hrs. NBN co are passing the buck to you and vica versa. Anyone want to fix it and tell me what’s going on?

  • brad_00 meh... (@brad_00) reported

    @iiNet @iiNet so today I have spoken to customer service, billing, provisioning and faults. Not 1 person has been able to help. I’ve been cut off twice and no call back so I get to start the whole process again. 17 years as a customer and this is the service/support I am getting

  • hopkinson Ian Hopkinson (@hopkinson) reported

    @MurrayDG @iiNet iiNet is the best there is. I’ve tried them all. I think you’ve just had some bad luck in that specific situation - @kaostoclarity has a contact there