iiNet outages and service status in Mildura, Victoria

Problems in the last 24 hours in Mildura, Victoria

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Mildura, Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Independents in. (@Laird_Bruce) reported 4 minutes ago

  @iiNet just canceled my ozemail account after nearly 30 years. That’s how dreadful your service has become, how empty your promises to fix things are, and how💩 your company is. Bought a 500GB SIM from Optus, immediate 40Mbps stable connection compared to your unstable 1.5Mbps

• 
  Viscount TJ (@spanner77) reported 4 minutes ago

  @iiNet Twice this week I have called your call centre and opted for a call back which has not been forthcoming. I’m trying to fix an ongoing billing issue which you are at fault. I emailed but that was useless, was like they didn’t read the email. What’s going on? Very annoyed

• 
  🇦🇺 Northern Territory Consumers for THR (@VaperNt) reported 5 minutes ago

  @iiNet BizSupport total incompetence, billing us after service was cancelled.

• 
  Campbell Henderson (@campbehenderson) reported 7 minutes ago

  @iiNet you've not called me back, hung up on me, refused to escalate my problem, and sent me a router that I cannot configure. I'm making calls to your parent company's Head of CX hourly. Not good enough.

• 
  Stuart (@stueyissickofit) reported 7 minutes ago

  Ok @iiNet I can't access my eSim through toolbox, but you can't cancel it, and I can't transfer it, so I am stuck paying for a phone that I can't use, and then when I call up customer service, no manager or supervisor will call me. This has been going on for months.

• 
  iiNet (@iiNet) reported 8 minutes ago

  @WealthxTracey Hey Tracey, like we mentioned in our other reply if your emails belong to an @iinet.net.au address then they won't be affected by the closure of the Hosted Exchange service.

• 
  Chris Ó Luanaigh (@coluanaigh) reported 13 minutes ago

  @iiNet your service blows goats now that you're owned by TPG. expect me to leave soon.

• 
  Nat Sariman (@NatSariman) reported 14 minutes ago

  @iiNet Such a terrible service. Avoid. I was with them for over 10 years. I wish I could get them back. Nothing but problems

• 
  🇦🇺Mdub (@mattwallis81) reported 15 minutes ago

  hey @iinet ive been cut off 6 times while going through your phone options, you might want to look into it. im trying to go through to tech support.

• 
  Lathaniel Sydney (@LathanielS5437) reported 15 minutes ago

  <ugh> thats been a painful few days. @iiNet I had to literally accost an NBN co tech, who was working on in the pit (because someone else had zero internet) and he discovered the line was actually broken, thanks for making me spend $500 on a new modem plus plan upgrades because your employee told me "the line is fine". Feel free @iiNet to respond and i will give you the telecommunications ombudsmans reference number for the complaint I lodged. Tell me to "wait 24 hours" and our tier 2 tech will be in contact. I couldn't even speak to them to tell them the issue. Garbage service