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iiNet

iiNet Outage Report in Newport, Pittwater, New South Wales

Why is my iiNet service not working?

No problems detected

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Full Outage Map

Problems in the last 24 hours in Newport, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Newport, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • 62% Internet (62%)
  • 19% Wi-fi (19%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • n3w4v3
    Virgil / Yes (@n3w4v3) reported

    For those following at home @iiNet has still not been able to resolve my new 5G Home install - they never follow up@on@past calls - three support tickets thus far- all seem to disappear into the ether

  • Fiskorama
    Fisk (@Fiskorama) reported

    @ajphelo @iiNet iiNET is shocking. Simply unbelievably poor service.

  • david_w_au
    David (@david_w_au) reported

    @iiNet I'm having an awful experience with iinet. My elderly MIL, 91 yrs, lives alone, her iinet landline isn't working. Was promised it would be fixed yesterday, still not working. She has no way to call for help if she needs it. Asked 6 times today for updates, silence.

  • whambamthkymam
    nic aintnon 🌻 (@whambamthkymam) reported

    @iiNet I am having an awful experience with your company. I’m trying to cancel a mobile service but maintain my internet and your people are not helping. They are rude and disconnect me. Next stop the Ombudsman.

  • LindaDBooth
    Linda Booth (@LindaDBooth) reported

    Hey @iiNet is your service down? As I have no internet here???

  • DylanPhelan9
    Dylan Phelan (@DylanPhelan9) reported

    @raikva1 @iiNet I was on hold trying to find out for over two hours just to be hung up on. No issues on the network status map.

  • Ziphora_Art
    Ziphora 🌭 Fire Dawg Vtuber (@Ziphora_Art) reported

    @iiNet It'd been 3 days. It's not because the router needs to be restarted. We've called and it took 2 days to really get a response on what's happening. It's the node to the premises that's the problem and it's still not fixed.

  • CarlDPayne
    Antifa Payne 🎹😈 (@CarlDPayne) reported

    @KentJohnson @iiNet We finally got it settled but not before hours of waiting for call centres, for email replies, for any real action It’s a universal issue of course, iiNet is just one example Public & private organisations all hide behind on-line & ‘self-serve’ walls The bricks are countless

  • deanfrommelb
    Dean Lewis (@deanfrommelb) reported

    @iiNet With telcos and ISP's I'm used to seeking help through online chat with the company. Having a call, waiting around is unacceptable in 2023. Online chat seems only for sales, is this right?

  • CarlDPayne
    Antifa Payne 🎹😈 (@CarlDPayne) reported

    @iiNet so despite your “sincere apologies” via email, all I get is bureaucratic BS. No one is prepared to actually work to solve the issue. You’ve sent us a demand letter for payment. And that’s it. Pathetic iiNet. Pathetic…….