iiNet outages and service status in Port Sorell, Tasmania

Problems in the last 24 hours in Port Sorell, Tasmania

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Sorell, Tasmania and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Miriam Cosic (@miriamcosic) reported 1 minute ago

  And, @iinet and #TheMessengerCo, I know how to reset passwords in settings and my post-grad in tech isn't helping here. I need actual tech support, tho you're both hopeless in that dept. I haven't had email on one device or another since Aug 11. Now on both, so zero email.

• 
  PaulTee (@padubyatee) reported 3 minutes ago

  @iiNet investigating a cyber incident involving unauthorised access to iiNet’s internal order management system by an unknown third party

• 
  GillianA 🌺 (@_IndianPacific) reported 3 minutes ago

  Pretty much comms across Australia are failing right now. Txt international from Australian networks and let me know how you get on and which carrier you use. Per @iiNet Mobile support "all Australia" mobile services affected. Not sure if that is accurate. Txt msg error 28

• 
  Motherofopinion (@MotherofOpinion) reported 4 minutes ago

  @iiNet Not good enough that I should sit on the phone for one hour and fifty six minutes to get my call answered and then another 25 to get the issue sorted. @iinet has always had the best customer service - now it’s terrible. #dobetter #customerservice

• 
  🇦🇺 Northern Territory Consumers for THR (@VaperNt) reported 5 minutes ago

  I'm so over @iiNet and its unreliable @NBN_Australia FTTP. Even @NBN_Australia has no idea of their network status. Zero business support Business Account since 2006 when customer service was ahead of every other provider.

• 
  Gary Young (@Gary_Young2) reported 6 minutes ago

  @iiNet What is wrong with your 4G internet. Drops out all the time & I'm only 10km from CBD in Perth. Customer service is rubbish want you to be at home to test system when I have to be at work. Had a gut full!

• 
  Stuart (@stueyissickofit) reported 8 minutes ago

  Ok @iiNet I can't access my eSim through toolbox, but you can't cancel it, and I can't transfer it, so I am stuck paying for a phone that I can't use, and then when I call up customer service, no manager or supervisor will call me. This has been going on for months.

• 
  fozzyb3ar (@KickFozzyb3ar) reported 9 minutes ago

  @iiNet Omfg I've never had a dog **** internet connection or internet issue problem before with you guys I'm very disappointed. I can't stream the only thing is connected in my computer. How can I get verified on @KickStreaming with your dog **** internet 😡😡

• 
  Carsten Bauer (@numloxx) reported 10 minutes ago

  Emailed @iiNet twice in the last 2 weeks with no response. Is this how you treat customers who have been with you for 25 years? @launtel here I come.

• 
  matt patterson (@mttptt22) reported 11 minutes ago

  @iiNet could you please advise if the internet is down again in Geelong, 3216?