iiNet

iiNet Outage Report in Port Stephens, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Port Stephens, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Port Stephens, State of New South Wales 01/13/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • _dette_s 🍻 Dette 🔞 (@_dette_s) reported

    I'm so glad I've never had this issue with @iiNet in the last 7 years it just sucks because they sent out a technician 2 days after I contacted them but their technician wasn't able to work on it since it's Telstra equipment

  • DavidHobbs08 David Hobbs 💜 (@DavidHobbs08) reported

    Hey @iiNet - any chance that our home email will start working soon? Please? 3 calls to tech support, 1 follow up email (from my work account, because, you know, our home email doesn't work) to tech support, and still no follow up or resolution. 😡 #poorcustomerservice

  • SavilleTech Saville Tech Media (@SavilleTech) reported

    @iiNet So here’s my question three weeks ago you promised that you would transfer the service over onto the modem another two phone calls nearby still going around in circles why is it taken me to contact you via Twitter and suddenly you guys can do it because I’m now making a tweet

  • Cloudcitymelb Sarah Campbell (@Cloudcitymelb) reported

    @iiNet I’ve now had no internet for 2 days, and still over an hours wait time to speak to support!

  • Ignoret20913995 Ignorethis (@Ignoret20913995) reported

    @iiNet hi, is there currently an outage in artarmon (NSW 2064)?

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported

    @seamus @iiNet @Aussie_BB It has been pretty seamless, in that I have had internet before i realised more often than not. <lodges internet order on PC on hotspot> <hotspot times out, phone goes to sleep> <uses PC on new internet, wondering how long I will be on hotspot for, hang on a minute whaatt...>

  • thanium thanium (@thanium) reported

    @iiNet , outage in 3108? Website says ‘no’. Checked modem etc. NBN modem keeps rebooting. Thanks

  • nChef_ Chef (@nChef_) reported

    @iiNet why my internet keeps cutting out I'm trying to stream pls fix

  • EmJaeCaer Michael Carmody (@EmJaeCaer) reported

    @seamus @iiNet @Aussie_BB ah ok. A 5-10 minute outage is not too unexpected. The AVGC circuit has to be re-"ID'd" by NBNCo from one reseller to another, and then a L2 learning thing (MAC address on your routers WAN port) needs to timeout sometimes.

  • rhirhi11073770 rhirhi (@rhirhi11073770) reported

    @iiNet is there a VDSL outage in Ainslie 2602 ACT?