iiNet

iiNet Outage Report in Port Stephens, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Port Stephens, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Port Stephens, State of New South Wales 11/26/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (88%)

    Internet (88%)

  2. Total Blackout (5%)

    Total Blackout (5%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • travis_winters Travis Winters (@travis_winters) reported

    In the last week or so I found out that in February @iinet had selected me to bump our plan to a Superfast (200Mbs+) at the same rate as our current plan… Unfortunately the email to tell me never arrived… only the one to tell me it would soon end. #hooked #thatshowtheygetya

  • fiiingers Fred (@fiiingers) reported

    @iiNet No ..not with your track record of customer service.

  • JoolzCheat Julian Griffin (@JoolzCheat) reported

    @ElaurantScott Yes, my @iiNet internet has 5% packet loss. Tech support there says everything is fine. My service is not NBN, but rather TPG FTTB

  • JoolzCheat Julian Griffin (@JoolzCheat) reported

    Sorry for the loss tonight. Don't want to make excuses, but obvi can't play best when two people playing on 80 ping because internet has >10% loss. Hopefully we can sort with @iiNet soon. Thanks to @realmattdunn for lending us his kitchen to use... shame about the routing issue

  • andrew_rock Seething Ball of Rage (@andrew_rock) reported

    Hey @iiNet, nice try to upsell me to 200Mbps with a free trial. I never get anything like the 100Mbps I pay for, with or without the alleged boost.

  • Mark03971614 Mark (@Mark03971614) reported

    @iiNet any issues in 3226, no internet since 10ish, can’t find and listing of outages, any info would be appreciated, home schooling is hard enough.. thanks

  • ItsBenParks Ben Parks (@ItsBenParks) reported

    Once again @iiNet have absolutely failed to provide any ounce of customer service. They simply do not improve or care.

  • Nerkyboy Rob. MNSc 💖💜💙🏳️‍🌈 (@Nerkyboy) reported

    @iiNet are you really slow on the phone now?

  • JamesHumbers James Humberstone 💉🌈 (he/him) (@JamesHumbers) reported

    @NBN_Australia you came to fix our internet twice this week but couldn’t. Our ISP @iiNet let us know on Weds they had again told you not fixed but still no booking from you to come back. Kids in lockdown… it has been weeks… we need it fixed!

  • samtown87 Samantha Dickson (@samtown87) reported

    @iiNet It’s an actual joke to have an Australian service where you cannot get in touch with someone in your time zone for actual days to check and assist with your internet connection.