iiNet

iiNet Outage Report in Port Stephens, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Port Stephens, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Port Stephens, State of New South Wales 01/24/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (79%)

    Internet (79%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @iiNet @whirlpoolnetau Small businesses AVOID #iiNet. To give the ultimate lousy customer experience, routinely mischarge those who pay to keep you in business. Learn this, #iiNet, or watch your customers walk. I complained before but received no remedy. AVOID dishonest #iiNet

  • donstar68 donsparty (@donstar68) reported

    @iiNet @iinet more BS from the worst ISP service I have ever ever experienced and I’ve been with Telstra! Hard to beat but they’ve managed to own that. Another own goal here

  • weliveoutside Ross McConnell (@weliveoutside) reported

    @iiNet I had iiNet at my previous address. I put in an order three weeks ago to have this changed to my new address. I am now on day three of no internet. I have spoken to over ten iiNet customer service representatives. I am no further forward.

  • yeet73570768 yeet (@yeet73570768) reported

    @iiNet @WhistleOut_AU More like **** only plan, they don’t even ******* work

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    @M1Aussie @iiNet The issue I also have. One day, I’ll drop my guard, click or answer the question. Bang gone. Like @iinet would care. So they should stop this practice, if it is them.

  • LozzieK80 Lozzie K 💉💉💉 (@LozzieK80) reported

    @DocB__ @iiNet @Aussie_BB I also had issues with iinet. Cancelled before they installed but they didn't remove my nbn account on their system. Months later sent me a start up bill. Took them to ombudsman cause it was my fault according to iinet. Now very happy with Aussie.

  • neonwinter Zane Smith (@neonwinter) reported

    Hi @iiNet you told me to email my Customer Relations case officer, but I'm still yet to hear from them and do not know how I would email them. I was told on Friday that there was no update from them (I didn't know my case was even with Customer Relations!) but that they would 1/4

  • Jugeyfruits Juge (@Jugeyfruits) reported

    @Frakmiffin @iiNet Give Aussie broadband a look instead. They've been superb for me. Fantastic customer service and no issues with anything (FTTP)! If you do, use this referal code to get $50 credit: 7979438.

  • Wonderwoman1967 Mandy (@Wonderwoman1967) reported

    @iiNet What is the reasoning behind a customer having to wait for 3-5mins whilst my account is cancelled? #rude

  • polyxena Anne Holmes (@polyxena) reported

    @iiNet NBN/iinet down again in North Fitzroy Vic where it was down for most of Thurs Notified then that NBN problem Very frustrating