iiNet

iiNet Outage Report in Port Stephens, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Port Stephens, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Port Stephens, State of New South Wales 12/04/2025 16:30

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (81%)

    Internet (81%)

  2. Total Blackout (7%)

    Total Blackout (7%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • integrityftw Political Cat (@integrityftw) reported

    @MundayJessica @iiNet Oh crap. We have been having issues with out iiNet home internet too. The kids have been losing their minds and we have had to use our mobile data which is costing a fortune. 😡

  • LozzieK80 Lozzie K 💉💉💉 (@LozzieK80) reported

    @DocB__ @NBN_Australia @iiNet Sorry, they discontinued the wireless service.

  • jagungal1 Cormac Farrell (@jagungal1) reported

    @iiNet I had already done this. You had also promised to re-tune the tower. Twice. We have also done 'the dance' - move the modem up, down, to the left, turn it off & on. Twice You are selling plans for 25-50mps when your network delivers 1-2mps and a ping >90.

  • DocB__ Ron Baumann 💧 (@DocB__) reported

    @lulu_number1 @iiNet They can't help me.

  • DocB__ Ron Baumann 💧 (@DocB__) reported

    @iiNet You've been saying the same thing for 4 days straight. Plels don't expect me to have any confidence in your ability to resolve issues. Meanwhile I'm paying for internet I can't use and still for the service at my previous address which you failed to disconnect.

  • mariasofi 💧Maria Sofi (@mariasofi) reported

    @DocB__ @iiNet Sorry you're trying to get it sorted, I found my issues took a good few days to sort out, but I averaged those 5 days over 25 years, so I stayed.

  • PepperShaaaker • Pepper Meiler • (@PepperShaaaker) reported

    Hey @iiNet - has something changed in the Burleigh Heads (4220) area? My Mum usually has good mobile service, but the last couple of days the connection at her house is horrible, and has trouble finding more than 3G in other places, too. Can you check it for her?

  • DocB__ Ron Baumann 💧 (@DocB__) reported

    @KdH37636844 @NBN_Australia @iiNet I can but I don't want to spend almost $1,000 on setup and $139 a month for the service. iiNet wireless is only $49.95 and I really don't need the high speeds.

  • DocB__ Ron Baumann 💧 (@DocB__) reported

    Lost my cool over on the phone today for the first time in many years when the 5th person in 3 days called from @iiNet to ask the same series of questions that the 4 before her had asked but had no idea what has been done so far to resolve the issue. READ THE F'KING NOTES!

  • ArcingOf 🏹 joan-of-arcing 🌻 (@ArcingOf) reported

    @DocB__ @iiNet Your experience with @iiNet is causing me to reconsider provider’s. Been with them for a decade or more, their service is slipping. Got very close a few weeks back.