iiNet outages and service status in Port Stephens, New South Wales
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- iiNet generated 0 outage signals in the last 24 hours around Port Stephens, including 0 direct reports.
iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Port Stephens, New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Wyvernsrose (@wyvernsrose) reported@DianeDromgold @iiNet Its been since tpg took over they went from best customer service in the country to the worst
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Lathaniel Sydney (@LathanielS5437) reported<ugh> thats been a painful few days. @iiNet I had to literally accost an NBN co tech, who was working on in the pit (because someone else had zero internet) and he discovered the line was actually broken, thanks for making me spend $500 on a new modem plus plan upgrades because your employee told me "the line is fine". Feel free @iiNet to respond and i will give you the telecommunications ombudsmans reference number for the complaint I lodged. Tell me to "wait 24 hours" and our tier 2 tech will be in contact. I couldn't even speak to them to tell them the issue. Garbage service
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Gary Bathgate (@BathgateGa3335) reportedRipped off again. Wtf are you supposed to do with 100gb a month @telstra, @iiNet ? Stop gouging you greedy buggers.
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🇦🇺Mdub (@mattwallis81) reportedhey @iinet ive been cut off 6 times while going through your phone options, you might want to look into it. im trying to go through to tech support.
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Late Stage Capitalism Queen 👑 (@NatMcNazz) reported@iiNet My internet’s down, please help. 🙏
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John Morgan (@Johnymorgz) reported@iiNet my internet on HFC also down in Grovedale, Vic was down last night when I went to bed. Nothing showing on website
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Rod L (@lavo96) reported@iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.
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Benjamin Ryan (@dexter_ryan) reported@iiNet, your fetch portal is broken, every time i request a call back the call disconnects on your end , 3 hours of waiting and every time you guys disconnect the call
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@DouglasColquitt (@douglascolquitt) reported@iiNet it is very frustrating your staff say when they call my phone it goes straight to voicemail but no one else has this problem. It is on your end. No one from iinet has EVER been able to call me.
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FreshGlade (@FreshGlade) reported@iiNet @gReb3l You have let it get to public so show us how you handle such a case in public? Embarassment is for sure but what other negative emotions does this humiliation bring forth? Going to socials should NOT be the only way to get good help.