iiNet

iiNet Outage Report in Port Stephens, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Port Stephens, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Port Stephens, State of New South Wales 01/13/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • AEBayley 🔥💧🐝🐝🌱🐞💧 (@AEBayley) reported

    Customer service @iiNet up to its usual low standard. Pd invoice on CCard so they send separate invoice for .72c as CC fee after invoice paid. Why are they only corporate not calculating invoice at payment. Will they charge a fee again for CC payment of the SEVENTY TWO CENTS?

  • raoulendres raoul (@raoulendres) reported

    @iiNet recommends "You should aim to use 2FA wherever it is available" but doesn't seem to support 2FA on their webmail?! (obligatory @troyhunt)

  • CharlizeTheroff Charlize Theroff (@CharlizeTheroff) reported

    @iiNet wondering why my nbn is running as slow as a lame dog?

  • MikeCullen73 M.R. Cullen (@MikeCullen73) reported

    @fredanurks @iiNet @NBN_Australia Still down.

  • MSMWatchdog2013 Not a Canberra Bubbler 🌲🌏🌲 (@MSMWatchdog2013) reported

    @AEBayley @iiNet I tried to help my sister sort out problems with iinet. It was an absolute nightmare. Solution: Signed her up with Mate Communicate. She's not had a problem since. Give them a ring & you'll be able to judge from one phone call their approach to customer service. Best wishes.

  • pfbt Marquis d'Killara (@pfbt) reported

    Thanks NBN, @TurnbullMalcolm, Optus, Telstra for the absolutely crap internet. Non-existent at night. (Meanwhile neither @NBN_Australia nor @iinet have got the satellite working (but it's a crap option anyway) – sad that that's the laughable excuse for NBN.

  • Aerohaveno Tim Richards (@Aerohaveno) reported

    Credit where due - just received excellent service from @iiNet, who upgraded my speed to 100 Mbps while I download a huge amount of backed-up files to my new laptop. and the tech person was in South Africa, so we had a nice chat about Cape Town. :)

  • DallenDonna Donna Allen (@DallenDonna) reported

    @hedgeddown @slpng_giants_oz @iiNet Good luck trying to cancel iiNet. We are still getting billed three yrs after we cancelled.

  • estjune83 Thomas (@estjune83) reported

    @hedgeddown @iiNet @slpng_giants_oz Who is your NBN service with?

  • Altraider #Error404NotFound (@Altraider) reported

    @iiNet So I get a call from sales Wants me to switch to Vodaphone Same price but I lose international SMS Or I can pay double for a bunch of crap I neither want or need to keep international SMS ? I'm smelling TPG's greedy hands in this 10 years a loyal customer & I get screwed ?