iiNet

iiNet Outage Report in Port Stephens, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Port Stephens, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Port Stephens, State of New South Wales 02/01/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (77%)

    Internet (77%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • miriamcosic Miriam Cosic (@miriamcosic) reported

    @mwheatland @iiNet Well, I get up to 7 Mbps sometimes - whoopee! - but it goes up and down. I had five days a few weeks ago where I had no internet at all - and I need it for work. I'm 1.5 k from Sydney's CBD. Good luck!

  • AnthonyLee59 Anthony Lee 🌏 (@AnthonyLee59) reported

    @iiNet NBN is down in Carindale Qld. 4152.

  • QuantumFish777 Marc (@QuantumFish777) reported

    @iiNet your online chat is diabolical. Ive emailed several times to cancel my email annual service as thats all i have left and keep getting relentles calls to pay it. I DONT WANT IT.

  • numloxx Carsten Bauer (@numloxx) reported

    @iiNet Thank you for your help, Abu Bakr was really helpful in fixing the issues I had. One final question, does iiNet Netphone still have voicemail that gets sent to your email address? I can't find it in Toolbox anymore.

  • rogery Roger Yerramsetti (@rogery) reported

    An @iiNet customer my entire adult life but will soon be a @Telstra customer (only regional broadband provider at new place). But oh my, online service is woeful, I've no idea if new connection is underway, and can't find anything useful on website. iiNet service is underrated!

  • Lise_in_Oz Lise Williams⚓🇨🇦🇦🇺🏒 (@Lise_in_Oz) reported

    @rogery @iiNet @Telstra You poor man!

  • TheDrunkenGnome Voidrei (@TheDrunkenGnome) reported

    @iiNet So my connection dropouts have gotten a lot worse since support contacted me. I emailed on Sunday, but haven't heard back. my router is now needed a reset after most dropouts as it's wanted me to manually setup the DNS

  • brandybongos Brendan A Jones (@brandybongos) reported

    @iiNet I have made 5 calls on this issue, Leo. I’ll DM you.

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧 (@redruby17) reported

    @iiNet I've sent you everything! please fix this asap

  • countrypebbles Rhonda (@countrypebbles) reported

    @iiNet Thanks Leo, we've done all those things plus also reset the router/phone box back to factory settings. NBN phone is still not working, and the 'Phone 1' light on the router/phone box comes and goes intermittently.