iiNet

iiNet Outage Report in Port Stephens, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Port Stephens, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Port Stephens, State of New South Wales 11/28/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (84%)

    Internet (84%)

  2. Wi-fi (7%)

    Wi-fi (7%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧 (@redruby17) reported

    I'm in the middle of an online course @iiNet and the internet just died. Help please asap

  • rrogerramjet 2021 is 2020 on replay. (@rrogerramjet) reported

    So I was told by Leslie from @iinet last year that my shitty broadband speeds will be improved by the 'ongoing project rollout of refreshed VDSL equipment' which I have since discovered is absolute BS. I can find no evidence of a network upgrade. What is @iiNet's response?

  • TheDrunkenGnome Voidrei (@TheDrunkenGnome) reported

    @iiNet So my connection dropouts have gotten a lot worse since support contacted me. I emailed on Sunday, but haven't heard back. my router is now needed a reset after most dropouts as it's wanted me to manually setup the DNS

  • johnban81940041 John Banks (@johnban81940041) reported

    @iiNet @Gervo1865 Wouldn't bank on it mate. After a litany of **** ups, lies, etc, I was assured a senior manager (albeit in customer relations), Shane, would call by 5pm today. Suffice to say nothing!

  • ZeroArmour Allan Randall 알란 란달 (@ZeroArmour) reported

    @iiNet internet down in Kwinana (6167) area. Any information on this?

  • johnban81940041 John Banks (@johnban81940041) reported

    @iiNet Done that before, worse than useless. Told to sit and wait... For a phone call that never came!

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧 (@redruby17) reported

    @iiNet I've sent you everything! please fix this asap

  • KelvinBaggs Kelvin Baggs (@KelvinBaggs) reported

    @NBN_Australia Total outage in Brisbane, Adelaide street for 16 hours and no updates. @iiNet

  • Lise_in_Oz Lise Williams⚓🇨🇦🇦🇺🏒 (@Lise_in_Oz) reported

    @rogery @iiNet @Telstra You poor man!

  • occams_razor_ Grant (@occams_razor_) reported

    @iiNet internet is down in Kellyville NSW 2155. Start of an important work day for me and I can’t connect for meetings. Falling back to Telstra mobile data. Please update ASAP