iiNet

iiNet Outage Report in Port Stephens, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Port Stephens, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Port Stephens, State of New South Wales 12/18/2025 05:00

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (79%)

    Internet (79%)

  2. E-mail (7%)

    E-mail (7%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • looseonions Nathan (@looseonions) reported

    @babyeyes__ @iiNet I will literally never want to move, I got 400mbs a second and I’ll never want to go back to nbn after this.

  • petebarron Pete (@petebarron) reported

    Upgraded to 5G as recommended by @iiNet and have been down most of the night. Never had this issue with the NBN and have been on hold forever trying to resolve. No issues in the area according to their site - epic fail for a telco!!!

  • HowellBarry Barry Howell (@HowellBarry) reported

    @iiNet That's the problem, I spoke to an operator yesterday and they are unable to tell me when it will be picked up or why after 11 days my order is still not even dispatched.

  • FNQDive Merch (@FNQDive) reported

    @iiNet You customer service is pathetic! I aske for a call back in the chat and your staff member called Cyrus said no!

  • BennSocialist Scott Taylor (@BennSocialist) reported

    @Telstra Let’s do it in public @Telstra. I’m in the building at 335 Anketell Street Greenway. You said you *could not* service me with 5G wireless - yet @iiNet could. How do you explain this?

  • FNQDive Merch (@FNQDive) reported

    @iiNet The guy that rang me was helpful and had good customer service. However, train the staff you have in the chat.

  • BirdNoises3356 Kit (@BirdNoises3356) reported

    @iiNet It's ok. The phone service you provide is terrible. I have almost no signal in the middle of a major regional town. If I drive 15 minutes out of town I have none. Happy to be moving on to something a little safer and useful. :)

  • Gamer_Rade Rade 🔪 (Addie) (@Gamer_Rade) reported

    Welp, the constant dropouts from @iiNet make me incredibly happy that I decided to port out when we move. Y'all gonna reimburse me for the mobile data I have to use today because your service isn't working?

  • ClotterDog Clotter Dog (@ClotterDog) reported

    @iiNet issues with FTTH internet in Point Cook 3030? On opticomm.

  • veedub3057 Vaughan Bellamy-Williams (@veedub3057) reported

    @unicamster @iiNet I only wait on hold for around 3 - 4 minutes, plus the length of time it takes me to fill in the relevant ombudsman service's webform. If the bank / telco / insurer / etc can't answer the phone before I hit send, we deal with it through that process.