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iiNet

iiNet Outage Report in Port Stephens, New South Wales

Why is my iiNet service not working?

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Full Outage Map

Problems in the last 24 hours in Port Stephens, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • 62% Internet (62%)
  • 19% Wi-fi (19%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • situasiansays
    Aj (@situasiansays) reported

    @iiNet NBN not working in 3031?

  • shouldandmust
    mick (@shouldandmust) reported

    @iiNet No thanks! @iiNet customer support have told me that there WAS an illegal churn, but that there a definitely real, totally unrelated outage impacting 12 customers, which is coincidentally the number of businesses on my street.

  • fimail70
    Fiona Brammall (@fimail70) reported

    @savepubschools @iiNet Did your connection come good? Ours went this morning and is still out nearly 15 hours later... no answers through the help line at all.

  • Lomandra
    Lomandra (@Lomandra) reported

    @iiNet I rang iinet to switch providers last night but keep emails. 1 hour 25 mins, spoke to 4 people. Supposed to end on 15/3. Internet now out. No email access. Help!!

  • NettlePot
    Pam Swanborough (@NettlePot) reported

    @iiNet Hi Tal, yes I had the note about disruption. This seems to be an overriding issue to the planned maintenance? I've had zero service since lunchtime Monday. I assume there's no charge for the period of no supply

  • redruby17
    Dr Jos 🇦🇺🇫🇷🇱🇧💉💉💉 (@redruby17) reported

    Hi @iiNet - not sure if it’s outage related but mum can’t make calls from the house phone. Internet is ok though.

  • IAmChrisConte
    IAmChrisConte (@IAmChrisConte) reported

    @iiNet nah... I doubt its a bug... I assume its just how your system is set up to work. I just think it's **** that you don't show your customers up to date data when you clearly have access to it.

  • Pukka63
    Pukka63 (@Pukka63) reported

    @iiNet is there an NBN outage in North Ryde area of Sydney right now?

  • eithne52
    eithne (@eithne52) reported

    @iiNet Ahh finally after way too many weeks (5), not the turnaround standard anyone could be expected to endure I've no doubt. Waiting on landline reconnection still though, gah! Oh, spoke to soon, too good to be true!! Internet down AGAIN! Is there really no one there able to fix this?

  • savepubschools
    Save Public Schools From Private School Greed (@savepubschools) reported

    @fimail70 @iiNet Sadly, no. 32+ hrs and no closer to a fix. My business is bleeding. Tech = lovely but no clue RE cause/fix. Blamed modem - 99.9% sure it's not that (their internal TransACT team confirmed it's visible on WAN + has sync/IP allocated). My modem shows the same (no issue). 1 of 2