iiNet

iiNet Outage Report in Port Stephens, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Port Stephens, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Port Stephens, State of New South Wales 03/26/2026 08:40

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • johnalees shape shifting rodent reptilian hybrid (@johnalees) reported

    @GrogsGamut @iiNet Yep. Oh iinet you used to be good. Now just a sub-brand of TPG. I remember when all your call centers were in Australia and your customer service was good.

  • LadyCrotchety Lady Crotchety (@LadyCrotchety) reported

    @iiNet Hi there - our internet is down in inner south Canberra (since this morning). Is there an outage? Making working from home for lockdown very difficult/impossible.

  • Nicchamberlain Nic Chamberlain (@Nicchamberlain) reported

    @iiNet your customer service is appalling. How can you be getting worse? You’re basically Telstra

  • OzMattyD1 OzMattyD (@OzMattyD1) reported

    @GrogsGamut @iiNet Similar issue when we upgraded our fibre from 100mbit to 1gbit. Not helped by a deficient NBN backbone structure

  • feasey_paul Paul Feasey (@feasey_paul) reported

    @GrogsGamut @iiNet Well that sucks. Glad you’re sorted. I’ve been with IiNet for years, never a problem, but there may be a first time. Will note your experience if I try & upgrade

  • warwickpauld Ancient IT Geek 😢Had my 1st AZ. It’s Time 4 Labor (@warwickpauld) reported

    @iinet hi are there problems with the VDSL2 in north canberra, download speed has dropped to 16mbs but upload is still at 30mbs Started about 8:45pm Friday 13 Aug 2021

  • JamesHenstridge James Henstridge (@JamesHenstridge) reported

    @GrogsGamut @iiNet I'm still with iiNet because they have the cheapest plan for my building (a non-NBN FTTB one). But their service is nowhere near what it was prior to the TPG merger.

  • AlisterAir Alister (@AlisterAir) reported

    @swearyanthony @GrogsGamut @iiNet I second (third?) this recommendation. I dumped iiNet when they repeatedly wouldn't get my overcharged bill fixed, and have never looked back.

  • martinoconnor50 Martin OConnor (@martinoconnor50) reported

    @iiNet Been recommending you for years based on good customer service. What happened, an old customer forgot his email password. Tuesday support called back after 6 hours new password failed. Yesterday no return call all day. #iinetfail

  • flyingdoov Dr.Strangelove (@flyingdoov) reported

    @iiNet and the response... another sales call attempt for an NBN service which I can't use (which once I pointed out this had already been done, the caller reviewed my case notes, then the call ended). How embarrassment #amateurhour #samesame