iiNet

iiNet Outage Report in Port Stephens, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Port Stephens, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Port Stephens, State of New South Wales 02/18/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (78%)

    Internet (78%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Phone (4%)

    Phone (4%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • n3w4v3 Virgil (@n3w4v3) reported

    @mariasofi @iiNet Not sorted yet. I was told that a massive issue popped up on 14 December that they’re still working to resolve affecting most iiNet 5G users.

  • n3w4v3 Virgil (@n3w4v3) reported

    @mariasofi @iiNet Still not working. At all now.

  • n3w4v3 Virgil (@n3w4v3) reported

    So now after giving support one last go and waiting an hour for a call back @iiNet just hung up on me. ****

  • geoffrey_payne Geoff Payne (@geoffrey_payne) reported

    @belindasmilne @iiNet it's only just gone up, only found out by bank statement (online) and went into Iinet Toolbox, multiple links of course, have to re-login for each one with multi factor identification

  • n3w4v3 Virgil (@n3w4v3) reported

    @mariasofi @iiNet Alas not working for me still.

  • TimMillard84 Tim Millard (@TimMillard84) reported

    Hey @iiNet, Can you pay your outstanding bill to @Toll_Group so I can book my return of the modem you sent me... like you just instructed me to do! Also, I'd like to echo other peoples experienced of how bad the 5G Home Broadband onboarding is.

  • Ssj_Silent SsjSilentTV (@Ssj_Silent) reported

    @splucy @Freakintrips @iiNet come see us at work sometime, we do offer business support!

  • col_howell 💉💉💉💉😷 🐀 #VoteYES (@col_howell) reported

    @splucy @iiNet If the service is provided by NBN then you get the same service regardless of the ISP.

  • before293021431 before2930214322 (@before293021431) reported

    @iiNet So the problem has just been escalated to level 2. Today is Thursday I reported this problem on Monday.

  • amp1874 Peter Vamplew (@amp1874) reported

    15 days, 10 phone conversations with @iiNet, 1 cancelled NBN appointment, several texts and phone calls with the NBN installer, multiple emails to my builder, 2 calls to the NBN, and an online chat to @NBN_Australia. Still no closer to a resolution. :-(