iiNet Outage Report in Port Stephens, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Port Stephens, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (63%)
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E-mail (13%)
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Wi-fi (11%)
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Total Blackout (8%)
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Phone (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Lauren
(@cloudcitizen) reported
@iiNet @TelcoOmbudsman @whirlpoolnetau SMALL BUSINESSES, FIND ANOTHER MOBILE TELCO TO AVOID DOING BUSINESS WITH #iiNET. Even when it knows a complaining customer has a problem it needs to solve, it is completely inert in its response, making them want to find another supplier.
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Daz
(@THEFDMA) reported
@iiNet Have been on hold for half an hour. No option for a call back. Customer service doesn’t exist here. Fetch box has reset and asking for activation number. This is the latest in a long list of f#*! Ups from #iiNet There will need to be reimbursement once this is sorted.
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Marc
(@MCA31) reported
@iiNet who do I contact in regards to my poor connection and speeds? I’m getting less than 9% of my plans connection speed.
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Graham Lauren
(@cloudcitizen) reported
@iiNet @TelcoOmbudsman @whirlpoolnetau Only #iiNET CAN DISAPPOINT LIKE IT DOES. SMALL BUSINESSES, FIND ANOTHER MOBILE TELCO AND AVOID THE PAIN OF DOING BUSINESS WITH #iiNET. Its system and its value for money remain broken, no matter how or how many times I complain.
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Daz
(@THEFDMA) reported
@iiNet Have now spent 7 hours all up trying to resolve #iiNet issues. 4 still ongoing. 1. Reimbursement for a Fetch Mini that was inexplicably sent to me 2 days after receiving the requested Fetch Mighty. 2. Unable to connect Optus Sport to new Fetch Mighty.
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Michael Trump
(@saintmichaelq17) reported
@iiNet I did a DM and …. You see not one element of IiNet is customer care oriented over 8 weeks of despair never ever deal with them … I warn you
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RobS
(@Ozludo) reported
@iiNet Hey guys - have been waiting for resi broadband tech support to pick-up since 4.30. It has been an hour on hold. No offer of a call back. This is the third outage this week, probably the tenth time in the last 6 weeks. Could someone please respond? This is ridiculous.
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Peter Vamplew
(@amp1874) reported
Hey @iinet. Maybe if your staff spent more time actually dealing with my problem and less trying to up-sell me an unrelated mobile phone plan then it might be possible to order a modem upgrade in less than 50 minutes and by talking to less than 4 different staff members.
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Jimothy Gweedz
(@JimothyGweedz) reported
@iiNet There is no worse customer service team than iiNet
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Robstar
(@Rob2563) reported
My 2023 goes is to be rid of my crappy @iiNet service and their clunky, useless toolbox system and cumbersome payment process. Bigger and Better (and easier).