iiNet

iiNet Outage Report in Port Stephens, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Port Stephens, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Port Stephens, State of New South Wales 01/04/2026 04:35

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. E-mail (7%)

    E-mail (7%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • AshRoyHelps Ash Roy (@AshRoyHelps) reported

    @iiNet Extremely frustrated with your support. Awful customer experience!

  • saintmichaelq17 Michael Trump (@saintmichaelq17) reported

    @iiNet iiNet deleting half my emails of which was valuable info to me they now tell me my Quota is still full! They keep saying a Senior Manager will call me but nah after 15 weeks of BS they still have ignored the problems which they have caused I am now going to the Ombudsman re TM

  • phantomtipster Cyberyang (@phantomtipster) reported

    @iiNet Is your website down? Unable to access iinet website and my emails

  • AnakChan AnakChan (@AnakChan) reported

    @iiNet for the past 2 days I've been having really poor internet performance affecting my morning work conference meetings. Can support please reach out to me?

  • shaulkathaul Chin (@shaulkathaul) reported

    @iiNet Pathetic, awful service. 3 days now without internet with a weekend to come and all your tech support agents have given me is falsehoods and zero professionalism. Processes are archaic and hopeless. If this is how you treat your customers of 20 yrs, God help the new ones

  • TheDancingSlug Captain Krem-Eminem. (@TheDancingSlug) reported

    @iiNet thanks but it should be sorted I got through to mobile support earlier today. They said they'd call me when my number is restored/working.

  • rwl102 Rheece Lewis (@rwl102) reported

    @Tracy22439716 @iiNet Hi Tracy, I’m in Uni Hill and haven’t had internet since Tuesday morning. I waited on hold for 2 hours last night to be told it’s an outage with Opticom. I then looked on Opticom website and put in the 3083 postcode for it to say “no outages in your area”

  • GdayCobber Nope (@GdayCobber) reported

    @narelleford @iiNet Can confirm I’m in Belco and iiNet is down. VDSL

  • TheDancingSlug Captain Krem-Eminem. (@TheDancingSlug) reported

    @iiNet Ive been on hold to mobile support and no-one is answering after an hour. Sales fixed my account but had to transfer me to support to unlock the phone. I've tried twice and no-one is answering.

  • mitdroid mit (@mitdroid) reported

    Hey @NBN_Australia you deliver NBN to @iiNet ? Can you update on 6 hour outage in 3070 please? Please any information....even a crumb ... Issue? What's happening? ETA for fix..... anything?