iiNet

iiNet Outage Report in Port Stephens, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Port Stephens, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Port Stephens, State of New South Wales 12/28/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. E-mail (7%)

    E-mail (7%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • jobeth_b jo bella (@jobeth_b) reported

    Despite a technician coming on the 30th of October who saw what the issue was but even he couldn't get through to @NBN_Australia bc there was a process. We followed the process with @iinet but they couldn't seem to explain to @NBN_Australia the issue. So we languished.

  • soswow Aleksandr "Sasha" Motsjonov (@soswow) reported

    @iiNet is there to cancel your internet service online somehow?

  • PurpleCrayonnnn PurpleCrayonnn (@PurpleCrayonnnn) reported

    So my internet went kapoot. @iiNet must be increasing my internet speeds by 4x if they gone be taking it down for this long. How do I stop the tears when all I want to do it play games with you guys on stream 😭

  • hara_damon Damon O’Hara (@hara_damon) reported

    @SandiHLogan @iiNet @iiNet VDSL2+ customer here too. Happened yesterday as wel. Internet on and off last 48 hrs.

  • jobeth_b jo bella (@jobeth_b) reported

    I called @iinet basically every day but **** just went in circles with no resolution including an appointment they cancelled bc they still hadn't got OUR ADDRESS RIGHT! Now it's 2 days to Christmas. The next available @NBN_Australia appointment is Jan 19. HEAD EXPLODING

  • FremenJack Fremen Jack (@FremenJack) reported

    @iiNet A bit of an update: I had a call from iiNet support. It sounds like there’s still some work to do, but I feel like I have the attention of the support team. And in fairness, I suspect this is a niggly problem. But, I am optimistic! Thanks for helping to make the connection.

  • miriamcosic Miriam Cosic (@miriamcosic) reported

    Hey @iiNet, is your internet down in Sydney’s eastern suburbs for the zillionth time? Can’t even get 4G working most of the time, just the voice phone.

  • BVG87 Bart (@BVG87) reported

    @iiNet How do I get a username? I’m not a customer yet?

  • pzeegers PeteZ (@pzeegers) reported

    @iiNet nbn hfc internet service is not working. Mortimore Street, Bentleigh 3204.

  • speechwoman Cᴀʀᴏʟɪɴᴇ Bᴏᴡᴇɴ 🇦🇺🇳🇿🙃😎 (@speechwoman) reported

    🙏Thanks @iiNet & @NBN_Australia for resolving our continual Internet connection woes. The process took weeks & several NBN visits, including ANOTHER 5 hrs work on Fri 18 Dec. Ticket #352395389 was finally closed today. FANTASTIC communication, iiNet Tech Support & SocMed crew💐!