iiNet

iiNet Outage Report in Port Stephens, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Port Stephens, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Port Stephens, State of New South Wales 12/27/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. E-mail (7%)

    E-mail (7%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • jagungal1 Cormac Farrell (@jagungal1) reported

    Hot tip if you are in Canberra and @iiNet offer their wireless NBN service - run! Pretty dreadful service, cannot stream TV and be on the computer at the same time. No response to emails, and their customer service line has a one hour wait 🤬

  • GlenCodes Glen Codes (@GlenCodes) reported

    @spyn @iiNet I'm sorry I...... Store. Que. Ten cents. They're an internet provider. Why is this....I....what? It's an internet provider.....that deals with stuff online. The opposite of stuff in person. With physical non digital money. Wtf lol

  • Nicchamberlain Nic Chamberlain (@Nicchamberlain) reported

    Just appalling customer service yet again from @iiNet. Talk a good game but just don’t have it. No internet for 2 days, no appointment, no resolution. Useless

  • tyfrost Ty Frost (@tyfrost) reported

    How long @iiNet does it normally take for a response to underperforming speed issue when dealing with Opticomm service in Sydney Australia? Approaching three weeks now and still happily taking my cash.

  • Triumphline Patrick Livingstone (@Triumphline) reported

    @iiNet is there an outage in the Earlwood NSW area this morning?

  • spambam Amber S (@spambam) reported

    @iiNet hi my nbn not working for the past hour post code 5090 any info on this? Thanks

  • LachlanRourke Lachlan Rourke (@LachlanRourke) reported

    @janittorr @shamery187 @iiNet do you provide customer service

  • tyfrost Ty Frost (@tyfrost) reported

    @iiNet The slowest test at 9pm was 10Mbs download 😒. Hopefully this enough for the contact via email that is tracking this down for me. I know the third party Opticomm need to be convinced of the issue even before they will look into it. If only the NBN was rolled out properly.

  • Nicchamberlain Nic Chamberlain (@Nicchamberlain) reported

    @iiNet As usual, @iinet and the NBN blame each other and the customer gets no resolution

  • spambam Amber S (@spambam) reported

    @iiNet The nbn website has finally said there’s an outage in my area. For the first hour it didn’t say. Thanks