iiNet

iiNet Outage Report in Port Stephens, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Port Stephens, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Port Stephens, State of New South Wales 04/01/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • KBGoodness KB#7718 🤙🥃🎮 (@KBGoodness) reported

    @Badger_tbg @iiNet We still have the telecommunications obudsman who can deal with all jazz here. I would strong recommend @Aussie_BB . I was with iinet for about 8-9 years and once tpg took over it went to hell and the service become subpar and I understand networking :/

  • StevenKryger Steven Kryger (@StevenKryger) reported

    Just called @iiNet to troubleshoot some settings for a client's website. Waited less than 5 minutes, spoke with a really friendly and helpful person. Issue fixed. #customerservice #pleasantlysurprised

  • elbisivni Charles (@elbisivni) reported

    When you take advantage of an offer from @iinet for a month’s free slightly broader band broadband, and they charge you for it. And also for the service you disconnected a month ago. This makes budgeting so much more fun!

  • peteperth Pete Perth (@peteperth) reported

    @iiNet We did all the support stuff. Too many locations, many hours/days spent already. Never get callbacks anyway. The service is so bad you should HR12 it for being so offensive.

  • amurray85 Adam Murray (@amurray85) reported

    @iiNet any outages reported in Shellharbour NSW? My service is currently down

  • peteperth Pete Perth (@peteperth) reported

    @iiNet No, we’ve been down every path. I’ll never get back the time spent waiting on hold, not getting callbacks, rehashing notes, small talk to cheer up sad CSR’s, pulling hair out, waiting on hold so CSR’s dont do notes in ACW, driving 100km roundtrips, screaming at the air. No more!

  • JoolzCheat Julian Griffin (@JoolzCheat) reported

    @ElaurantScott Yes, my @iiNet internet has 5% packet loss. Tech support there says everything is fine. My service is not NBN, but rather TPG FTTB

  • MrWigglyAU MrWigglyAU (@MrWigglyAU) reported

    @iiNet Hey, if a new NBN customer needs the line and modem installed, how much is installation? my parents live in Tatura, and dont want to go with wireless NBN.

  • TheMikeStockton Mike Stockton (@TheMikeStockton) reported

    Hey @iiNet how come nothing on your website is working today? No webmail, no support.

  • venessapaech venessapaech (rhymes with cake, she/her) (@venessapaech) reported

    Absolutely useless trying to get help from @iiNet . More than a week now of 1990s quality internet.