iiNet

iiNet Outage Report in Port Stephens, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Port Stephens, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Port Stephens, State of New South Wales 12/21/2025 04:55

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. E-mail (7%)

    E-mail (7%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterSStrempel Peter Strempel (@PeterSStrempel) reported

    @DocB__ @iiNet My ADSL line will be switched off next month, so I took the plunge and chose an NBN re-seller. Regulated wholesale price-fixing and competition only in customer service costs is a disaster for customers.

  • markoyaaaay Mark O'Shea (@markoyaaaay) reported

    @iinet how do I go about getting a replacement remote for my Fetch TV? It’s not fully broken but it performs terribly and has always done so - often delayed responses or unresponsive

  • Alisha_ash Alisha/Warrior 🏴‍☠️ (@Alisha_ash) reported

    @iiNet I am absolutely appaualled by this service. I had missed one payment by ten days bc I was distracted with my son sick and hospitalised. I made the payment and need the internet back on for my son to catch up on his studies for his HSC exams in a week. No help from iinet🤬

  • jaskiratks jaskirat (@jaskiratks) reported

    @iiNet hey customer support team, my wifi keeps failing or slowing down significantly throughout the day since I’ve paid more to double the speed. Could you please fix this ?

  • XXBaked_Potato BlackEyed_Potato (@XXBaked_Potato) reported

    @iiNet we got deal that I’m supposed to get at least 80Mbps DL, and all I got is 60Kbps DL. Wtf is up with that?

  • arapalla Arapalla (@arapalla) reported

    @DocB__ @iiNet They didn't want to help with our move to the bush. Skymesh said they would call back. They went and poked nbn about satellite for our area. Called us back in an hour and said can do. Bye bye iinet.

  • Anna98831 Anna - Renewable energy recovery🌏🌞🌿🐨🐝🦇🦐🐟🦈 (@Anna98831) reported

    @PrinPeta @DocB__ @iiNet Was that the good years? Internode are now owned by Iinet. I have been having trouble getting on to their technical support.

  • YFoureur Yvonne Rat Cave Dweller (@YFoureur) reported

    @DocB__ @iiNet I'm with them, customer service is a bloody joke.

  • LabworksVapes Paul Blamire (@LabworksVapes) reported

    @DocB__ @iiNet I used to have an account with them - absolute joke is all I can say, terrible service / overcharging / wrong billing

  • Jon_Laidler JonnyL (@Jon_Laidler) reported

    Hi @iiNet we have had multiple disconnects from internet today. Are NBN carrying out service work?