iiNet Outage Report in Port Stephens, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Port Stephens, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (80%)
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Total Blackout (8%)
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E-mail (5%)
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Wi-fi (5%)
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Phone (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Casey (he/him/his)
(@DanielCasey_CBR) reported
@NBN_Australia @goodtel My existing services with @iiNet are being cut because they are turning off the VDSL network.
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The Shipping Lawyer
(@lawyer_shipping) reported
@iiNet Hey iiNet, is your idea of customer service ringing me on a Sunday morning to RENEG on my refund and gaslighting me that that was never promised? Your customer service rep told me I was wrong, I'd never be receiving a refund and that he wanted to "correct" my understanding.
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Kate
(@KateWarren82) reported
from
Sydney, State of New South Wales
@NBN_Australia @iiNet do you think the #darlingpoint planned outage for 11 hours tomorrow is really fair, given we have an unplanned power outage now in this area. NBN has been out since after 1pm.
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Johnybhoy
(@Johnybhoy) reported
Your daily reminder that @iiNet are an absolute joke of a company. Two days after my internet was down, one cancelled tech appointment without informing me, three calls to complain rerouted to their tech service, contacted their social media who tried to upsell me a more
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Johnybhoy
(@Johnybhoy) reported
@iiNet So everyone can read this, basically IINet have blamed me for not having a better NBN plan rather than address their unprofessionalism. They tried to upsell me a new, more expensive NBN plan rather than actually address my issue.
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Jane Mills
(@whatjanesays) reported
Hey @iiNet do you have a support team based in Australia where I don’t have to repeat myself 4 times to be heard over crowing roosters?? #businesscustomer
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The Shipping Lawyer
(@lawyer_shipping) reported
@iiNet Oop. You guys just charged me for the service I cancelled so now I'm $300 out on a service that has never operated since January this year. Maybe jump on that issue first. My praise is for Fatima only. Not iiNet. Get it together.
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Jo Warrener
(@thebigjobowski) reported
Hey @iiNet we’re moving to a new house TODAY. We booked the internet connection for TODAY literally weeks ago. WEEKS AGO. and we just got a notification that you can’t come until Friday. 4 days from now?? We booked WEEKS ago. We’re ready to cancel honestly
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Johnybhoy
(@Johnybhoy) reported
Expensive plan. Eventually, after 16 years as a loyal customer I moved to another internet provider. Their reaction? A shrug of the shoulders. Pathetic. @iiNet - you should be ashamed.
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Asher Wolfson
(@w0lfling) reported
@NBN_Australia @viraljetani @iiNet And if it says "An unplanned outage is affecting the network"? Then what? I'm North Ryde, 12 hours without NBN, losing productive work time here. Might need to find an alternative just so that I can earn a living.