iiNet

iiNet Outage Report in Port Stephens, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Port Stephens, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Port Stephens, State of New South Wales 01/19/2026 09:10

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • earsman_paul Paul Earsman (@earsman_paul) reported

    @iiNet interesting to see you claim to be number 1 in customer service. I have been trying to get you to fix my constant dropouts for 9 weeks, and still can’t use the internet for any longer than a couple of hours. Very poor customer service

  • maystation4 Steve May (@maystation4) reported

    @iiNet I’d love to. But now I get to spend my SECOND Thursday night in a row talking to you guys after nbn gave us a new box today and STILL it’s dropped out 3 times already. Time for this ultra loyal customer to change providers.

  • Joey_KinginWA Joey King (@Joey_KinginWA) reported

    @PetraAu @slsandpet @iiNet Use dot points and be succinct. When I complained the ombudsman called me within 30 mins of submitting the complaint to tell me they had it and iiNet called an hour later. They have people who only deal with ombudsman complaints and issues get resolved as fast as possible.

  • 25DollarSupport $25 Dollar Support (@25DollarSupport) reported

    @weezmgk @iiNet I can help you fix it

  • tim_rust Tim Rust (@tim_rust) reported

    @Steve_Clark Credit where due! They turned up and fixed the problem, which required real fault finding, not simple part replacement. From calling @iiNet to fixing by @NBN_Australia: approx 24 hours. well done

  • ilanbenitah Lil Baguette🍦💀 (@ilanbenitah) reported

    @TheKelBurch @iiNet They have. But they don't care to fix.

  • factordex 💧Jason (@factordex) reported

    @PetraAu @iiNet Sheezus! What a merry-go-round? Had a similar problem with gmail & bills. It was a catastrophe. I managed to delete a lot of stuff via the app, using my phone. But otherwise ... Good luck with that nightmare. I have no solid advice 🤕

  • weezmgk Comrade Weez (@weezmgk) reported

    @iiNet Looks like you have fixed the problem, it is working OK now, thank you

  • Aussie_BB Aussie Broadband (@Aussie_BB) reported

    @beans1990 @iiNet We do! They are $5 per month on a Residential service :) - Bec

  • grumpyeconomist David Briggs (@grumpyeconomist) reported

    @iiNet I note your sms that we might have internet problems. Confirming that we do!!