iiNet

iiNet Outage Report in Port Stephens, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Port Stephens, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Port Stephens, State of New South Wales 02/25/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (74%)

    Internet (74%)

  2. E-mail (9%)

    E-mail (9%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Phone (4%)

    Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • TheSassyRed Eleanor Howlett (@TheSassyRed) reported

    Is anyone else have massive problems with @iinet internet speeds today in Mlebourne? Holy hell! :/

  • dandantaylor99 Dan Taylor (@dandantaylor99) reported

    @iiNet is there an issue in the Rockdale 2216 area? Switched off and disconnected router twice now and still in red status not working. Please advise.

  • 0B5ESSED Obsessive Compulsive (@0B5ESSED) reported

    Pissed off with @iiNet and @NBN_Australia for a ****** response to an ongoing intermittent service fault. A thread: 👇👇👇

  • 0B5ESSED Obsessive Compulsive (@0B5ESSED) reported

    Now @iiNet want to put us in contact with the support team. The same support team who "can't do anything more. Don't need to go back to the start with the support team or turn the router on/off or explain to someone new why there is a problem despite having connectivity now.

  • O_JohnnyBravo_O JB (@O_JohnnyBravo_O) reported

    So @iiNet has clearly been hacked. I get a legit invoice telling me that a bill is due but all is good as I have direct debit setup. Week later I get a 'credit card declined' email and a dodgy link to a website looking and smelling like iinet, but isn't asking me to login to pay.

  • stix088 Stix 🇦🇺 (@stix088) reported

    @iiNet we have been a customer of yours for almost 10 years now and im getting rather sick of the internet dropping in and out all the time.. getting frustrated to the point we are considering changing providers..

  • 0B5ESSED Obsessive Compulsive (@0B5ESSED) reported

    In that time we've been happy with @iiNet and always said it's worth paying the extra for the technical assistance we've received. We're not happy now @iiNet. We understand the problem needs @NBN_Australia to fix, but we pay you and we rely on you to work with NBN to sort it out.

  • 0B5ESSED Obsessive Compulsive (@0B5ESSED) reported

    Called @iiNet tonight. Informed @NBN_Australia have looked into it and won't be sending out anyone to investigate the fault. Presumably there was connectivity at the time they checked so they think it's all good. This will happen next time there's a storm, as sure as ****.

  • Taydistrict11 Jess (@Taydistrict11) reported

    @iiNet where do I email to make a complaint?I asked for a refund a month ago and nothing

  • 0B5ESSED Obsessive Compulsive (@0B5ESSED) reported

    Because the storm had passed and connectivity returned there was apparently nothing they could do. "Call us back when/If the outage happens again." Monday night it happened again so we called @iiNet