iiNet

iiNet Outage Report in Port Stephens, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Port Stephens, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Port Stephens, State of New South Wales 12/09/2025 10:10

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (83%)

    Internet (83%)

  2. Total Blackout (7%)

    Total Blackout (7%)

  3. Wi-fi (5%)

    Wi-fi (5%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Mvfcarsenal Carlo Guevarra (@Mvfcarsenal) reported

    @iiNet why is my speed on ur own router so slow. I'm paying for ultrafast but getting 27 Mbps per second and getting buffered .

  • GlenCodes Glen Codes (@GlenCodes) reported

    @spyn @iiNet Agreed. Ten cents. What's the cost of a customer's bad experience over a mere ten cents. I'm willing to wager the average cost to acquire a customer is more than that. Crazy.

  • Matthew49134728 Matthew walker (@Matthew49134728) reported

    Hi @iiNet your website says service at my address there is “no indication of anything affecting you. Wooo hooo” but I have no service and @NBN_Australia website says there is an outage and to contact you???? What’s going on? Not wooo hooo! 🤬

  • spongeeone Tammy Jones-Tankard (@spongeeone) reported

    @iiNet no internet in Clarkson 6030 have checked our outage maps and shows fine which it isn’t as others are complaining around the area. Now can’t Wfh

  • shouldandmust mick (@shouldandmust) reported

    Both times I’ve had to pay @iiNet a reconnection fee even though it’s not my fault the service was disconnected. Both time I’ve had to wait for @iiNet to communicate with @NBN_Australia to reconnect my service. Last time I had no internet for a week.

  • Ignatius_Tse Ignatius Tse (@Ignatius_Tse) reported

    @iiNet there is an unplanned @NBN_Australia power outage in Croydon NSW. Why does your support page say there are no issues?

  • Peter_McHenry Peter McHenry (@Peter_McHenry) reported

    Hey @iiNet . Is there an issue with Vodafone 5G at the moment? My wireless router is not connecting. Have rebooted numerous times. Am in inner west Sydney. Thank you

  • Ignatius_Tse Ignatius Tse (@Ignatius_Tse) reported

    @iiNet You have still not answered the question of why the iiNet status page is not showing the outage issue when the NBN status page does. Your support system is broken.

  • shouldandmust mick (@shouldandmust) reported

    @NBN_Australia my internet has been disconnected twice because someone has tried to connect a new service at my address. @iiNet are placing the blame solely on @NBN_Australia but there’s no way for me to resolve this issue directly with NBN.

  • Nicchamberlain Nic Chamberlain (@Nicchamberlain) reported

    Anyone considering @iiNet just be careful. They sell ex Telstra customers on their ‘better customer service’. It’s no better, it’s reactive, slow and unsympathetic, so just tread carefully before making any moves