iiNet Outage Report in Port Stephens, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Port Stephens, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (81%)
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Total Blackout (7%)
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Wi-fi (7%)
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E-mail (2%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Sharon
(@shazioewins) reported
@iiNet Ummm.. no one able to get in touch with your “team” yesterday while we have no access to emails .. so not sure who was “working” between 4-8 .. and why a message on Twitter/FB wasn’t posted advising reason/restoration process has me stumped! 20 year customer, soon to be “ex”
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Jason Caddy
(@jasoncaddy) reported
@iinet email has been down from Christmas afternoon and they literally have there out of office on. no comms. no support. if you are going to be a service provider you need to be 24/7 every day of the year.
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🌻 Annie Ryan 🌻
(@AmryanAnnie) reported
@iiNet I imagine you know there is a problem for many customers trying to access webmail? Has been an ongoing issue since late Xmas day afternoon & still.
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Craig Wall
(@wallky369) reported
@iiNet It’s a DNS issue. iiNet’s own website won’t load! I’ve got multiple customers domains down that are all hosted with iiNet/Westnet, so their email & websites are all offline! Tried calling support yesterday and closed :( not good enough!!
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Jade Sutton
(@darthsutius) reported
@iiNet @WendyBirdOZ If it's 'known', maaaaaaaybe make some sort of official announcement about it then? Looks like it's been going on for 15+ hours and - nada. Bit ****.
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Rosalie Bent
(@RosalieBent) reported
@iiNet What's the point in having a twitter account if you can't bother to at least post a 'we are having problems and we'll be fixed soon' type of message? Or have you gone bankrupt? who can tell?
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Tony Egan
(@agegan) reported
@dave_it @iiNet @iiNet no broadcast msg on their helpline. not indication of wait time. can't access toolbox. most URL containing iinet failing. email down for over 12 hours now
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Thinus van Rensburg
(@tvren) reported
Hey @iiNet @iiNetsupport when are you fixing your servers? Email, webmail down for nearly 24h and all your websites are down. Not good enough
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Costley ⚽️❣️MUFC
(@_Costley) reported
@iiNet @richardawa iiNet maybe you should put out a notice so users know it’s a spread issue and not having to hunt your replies for answers. I’m questioning keeping my service after price increases whilst reliability and customer service decreases.
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Rosalie Bent
(@RosalieBent) reported
@katling73 @iiNet Its been down for 18 hours and even their website is down. Not a good look and no sign of any fixes either.