iiNet

iiNet Outage Report in Port Stephens, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Port Stephens, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Port Stephens, State of New South Wales 03/13/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. E-mail (13%)

    E-mail (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • tyfrost Ty Frost (@tyfrost) reported

    How long @iiNet does it normally take for a response to underperforming speed issue when dealing with Opticomm service in Sydney Australia? Approaching three weeks now and still happily taking my cash.

  • Nicchamberlain Nic Chamberlain (@Nicchamberlain) reported

    @iiNet Yes I’ve done that. But I think it’s important that anyone looking for an ISP is aware of the frailties in your customer and technical service model. You realise that calling you is over a 1 hour wait, the onus should be on you. Not me

  • Ignatius_Tse Ignatius Tse (@Ignatius_Tse) reported

    @iiNet there is an unplanned @NBN_Australia power outage in Croydon NSW. Why does your support page say there are no issues?

  • spyn Mattie 💉💉💉 (@spyn) reported

    lmao can't believe the @iiNet store is a thing and I'm in queue to pay the 10c in the bill I owe for not wanting to continue my email service, wild

  • GlenCodes Glen Codes (@GlenCodes) reported

    @spyn @iiNet I'm sorry I...... Store. Que. Ten cents. They're an internet provider. Why is this....I....what? It's an internet provider.....that deals with stuff online. The opposite of stuff in person. With physical non digital money. Wtf lol

  • tyfrost Ty Frost (@tyfrost) reported

    @iiNet The slowest test at 9pm was 10Mbs download 😒. Hopefully this enough for the contact via email that is tracking this down for me. I know the third party Opticomm need to be convinced of the issue even before they will look into it. If only the NBN was rolled out properly.

  • spambam Amber S (@spambam) reported

    @iiNet The nbn website has finally said there’s an outage in my area. For the first hour it didn’t say. Thanks

  • Nicchamberlain Nic Chamberlain (@Nicchamberlain) reported

    @iiNet As usual, @iinet and the NBN blame each other and the customer gets no resolution

  • jagungal1 Cormac Farrell (@jagungal1) reported

    @iiNet Have sent several emails to your support desk. No response. Also contacted NBN. They were quick to pass the buck to you FYI.

  • h_zurcher Hannah (@h_zurcher) reported

    @jagungal1 @iiNet Yep. It's been two years of the network dropping out the second there's more than one computer online. Bit hard to work under those conditions. We're looking elsewhere now.