iiNet

iiNet Outage Report in Port Stephens, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Port Stephens, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Port Stephens, State of New South Wales 03/21/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @iiNet @TelcoOmbudsman @whirlpoolnetau SMALL BUSINESSES, FIND ANOTHER MOBILE TELCO TO AVOID DOING BUSINESS WITH #iiNET. Even when it knows a complaining customer has a problem it needs to solve, it is completely inert in its response, making them want to find another supplier.

  • emboy4real Emboy (@emboy4real) reported

    @iiNet need help with Toolbox access. Can get in with NBN account but not my previous ADSL account which have my email accounts linked.

  • looseonions Nathan (@looseonions) reported

    @iinet could you imagine having one of the few hybrid fibre/coaxial networks in the country, offering 400mbs a second and the downgrading everyone to 100mbs. The network could probably go faster anyway.

  • saintmichaelq17 Michael Trump (@saintmichaelq17) reported

    @iiNet Well well well!!! The offer to resolve my issues have still not been successful … Since APT have purchased iiNet their service and competence has gone to shite I suggest people should consider an alternative as they are no longer an Organisation that avoids incompetence

  • Rob2563 Robstar (@Rob2563) reported

    My 2023 goes is to be rid of my crappy @iiNet service and their clunky, useless toolbox system and cumbersome payment process. Bigger and Better (and easier).

  • jd_sullivan jd_sullivan (@jd_sullivan) reported from Burnside, State of Western Australia

    @iiNet what’s happening with your service at Prevelly ..it’s down

  • cloudcitizen Graham Lauren (@cloudcitizen) reported

    @iiNet @TelcoOmbudsman @whirlpoolnetau SMALL BUSINESSES, FIND ANOTHER MOBILE TELCO TO AVOID DOING BUSINESS WITH #iiNET. From Sydney to Gold Coast, not Australia’s most remote route, #iiNet’s service was often non-existent on two phones. #iiNet = appalling value and terrible CX

  • THEFDMA Daz (@THEFDMA) reported

    @iiNet Have now spent 7 hours all up trying to resolve #iiNet issues. 4 still ongoing. 1. Reimbursement for a Fetch Mini that was inexplicably sent to me 2 days after receiving the requested Fetch Mighty. 2. Unable to connect Optus Sport to new Fetch Mighty.

  • david_w_au David (@david_w_au) reported

    @iiNet I'm having an awful experience with iinet. My elderly MIL, 91 yrs, lives alone, her iinet landline isn't working. Was promised it would be fixed yesterday, still not working. She has no way to call for help if she needs it. Asked 6 times today for updates, silence.

  • Fiskorama Fisk (@Fiskorama) reported

    @ajphelo @iiNet iiNET is shocking. Simply unbelievably poor service.