iiNet

iiNet Outage Report in Port Stephens, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Port Stephens, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Port Stephens, State of New South Wales 12/17/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. Total Blackout (8%)

    Total Blackout (8%)

  3. E-mail (5%)

    E-mail (5%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • occams_razor_ Grant (@occams_razor_) reported

    @iiNet we’ve been having serious issues all yesterday and today in NSW, Kellyville (Sydney) internet keeps cutting out every 10 or so minutes and upload is crap all of a sudden. This is just after maintenance was performed on our local Node. This is crap, we need to work!

  • paulwoods Paul Woods (@paulwoods) reported

    @simongterry @iiNet @NBN_Australia I would give them the benefit of the doubt if it didn't work pretty much flawlessly for the past 6 months. What is more likely broken, the completely untouched 2m run of copper wiring in the wall, or the vastly complex network of moving parts that is a telco network?

  • _SeeYouAtHome_ Marius D (@_SeeYouAtHome_) reported

    @iiNet massive speed issues on wifi, getting 0.98 download; 1.28 on my phone. Also really long wait times on call centre, unusual at this time. Issues in north Melb?

  • pennykingjazz penny king (@pennykingjazz) reported

    big shout out to @iiNet - over 7 calls to tech support in 4 months, new modem in July that was going to fix everything. No internet again today when everyone is trying to work. THANKS.

  • DocB__ Dr Ron Baumann (@DocB__) reported

    @PeterSStrempel @iiNet I have had absolutely no trouble with the service or customer service until now, Have been connected to nbn with them since 2015.

  • YFoureur Yvonne Rat Cave Dweller (@YFoureur) reported

    @DocB__ @iiNet I'm with them, customer service is a bloody joke.

  • PrinPeta 💧 Petie R 🇦🇺🌟💉💉😷🦄🌱🌈🌏 (@PrinPeta) reported

    @DocB__ @iiNet Go elsewhere. I was with Internode for years, they were excellent, customer service was fantastic. I only changed because I went with a local Tassie company.

  • seveaye 💧 Steve Deschamp(get up you sleeping giants) (@seveaye) reported

    @iiNet wtaf is going on with mobile service?

  • AllOfTheD Dylan aka Board Game Boss 🎲💻 (@AllOfTheD) reported

    @iiNet is there an unreported outage in Qld 4000? I’ve power cycled and replugged all connections on my end but still don’t have FTTB connection.

  • acmichael11 acmichael1 (@acmichael11) reported

    I am sooo annoyed @iiNet you guys sent a modem to the wrong address and then RTS and now there’s no where to be seen for a new modem to be sent out. Over 45 mins on the phone trying to sort Customer service useless And I now wish I never signed up !! #customerserviceFail #iinet