iiNet Outage Report in Port Stephens, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Port Stephens, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (77%)
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E-mail (9%)
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Wi-fi (6%)
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Phone (6%)
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Total Blackout (2%)
Community Discussion
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iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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My Dress-up Claude
(@cornwankies) reported
Waiting for @iiNet to cancel my phone plan after they cut off my internet feels like slowly strangling. When this appt is over, i’m gonna get so mad over the phone
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Tubbs Tattsyrup
(@TubbsJTattsyrup) reported
@iiNet So guess who’s getting a complaint sent to the ACCC about them? Also, since our contract doesn’t get start until you activate the damn SIM cards & your customer service is so ****, I’m thinking we might take our money to a more reliable provider.
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Nasrul Ekram
(@EkramNasrul) reported
@TubbsJTattsyrup @iiNet I hate it when service providers don’t provide like they’re supposed to!!
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Katrina
(@libravaga) reported
@TheRiffJet @iiNet iiNet sound like a pain in the arse. I hope they gave you a month without charge for your trouble. If not, try Aussie Broadband. If I have to call more than once over a problem, the company has to remunerate me for loss. My time is valuable and just saying so is never enough.
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Riff Jet
(@TheRiffJet) reported
@TubbsJTattsyrup @iiNet As an 18 year customer iinet, this is appalling customer service you are giving to this couple. You should be ashamed of your behaviour. #iinet
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Riff Jet
(@TheRiffJet) reported
Three times I call @iinet (Re returning a call that i missed from a Senior). Twice your staff argue and refuse to even escalate the call. third time was the charm. Calls 1 and 2 are your typical customer service nowadays. But like you care iinet. Recommend #iinet zero. CS Zero
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Tubbs Tattsyrup
(@TubbsJTattsyrup) reported
@iiNet Poor husband feels at fault for trying to get us a better plan at @iiNet . He didn’t know the catch was that you pay less you don’t get ANY service at all!! Time to call it & revert to Yomojo. Chalk it up to tough lesson learned. @iinet blows!
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Riff Jet
(@TheRiffJet) reported
Seriously @iiNet How can I understand an overseas call center?? How is this efficient customer service? I would suggest you have a manger from Australia give me a call.
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Riff Jet
(@TheRiffJet) reported
Today’s Amateur Hour @iiNet is brought to you by….You guessed it, iinet. Tactic 101, Lets blame the customer. Tactic 101 A, Lets treat the customer as stupid. Customer Service: Zero. Recommend iinet to others: Zero. #iinet
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Miriam Cosic
(@miriamcosic) reported
I'll never forget when I had a couple of days to get to NY for a quick-turnaround job and was utterly shocked when I got there and had no access to my telephone. I see nothing's changed. And we've been a globalised world for some time now... @iinet