iiNet outages and service status in Port Stephens, New South Wales

Problems in the last 24 hours in Port Stephens, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anthony Widdowson 🐦 (@skyfire747) reported 5 minutes ago

  Thinking wether our @iiNet router needs replacing. We have the TGiiNet-1, (I think) and it is slow to get going if we ever have to turn it off and back on. Seems we have had it for 19 years and 9 months. Just wish I knew when the NBN upgrade was going to happen, still on fttn.

• 
  Bruin Hutchings (@BruinHutchings) reported 6 minutes ago

  Hey @iiNet any issues for Armidale 2350? It appears there may be an issue in 2340 but NBNCo says we should be all good.

• 
  Nick Carr (@NicksaCarr) reported 10 minutes ago

  How’s this… @iiNet has cut my phone off (unable to make calls, send messages, use internet.) I use my wife’s phone to call them and ask what has happened… they tell me the ‘support team doesn’t work on the weekend’ so I’m phone-less till Monday @ 9am. In 2023. Madness.

• 
  fozzyb3ar (@KickFozzyb3ar) reported 11 minutes ago

  @iiNet are you guys having problems? In the last 2 hours I've had my internet drop in and out? It's kinda hard to listen to @asmr while trying to sleep with the internet like this

• 
  Paul Paino (@PainoPaul) reported 13 minutes ago

  @iiNet it’s impossible to get through to your tech support team. Been trying all week. As you will not be hosting email services from the end of April how is one meant to change providers??

• 
  Nat Sariman (@NatSariman) reported 14 minutes ago

  @iiNet Such a terrible service. Avoid. I was with them for over 10 years. I wish I could get them back. Nothing but problems

• 
  fergo (@fergoau) reported 19 minutes ago

  @iiNet Because you were so rude to me I have contacted the Telecommunications Industry Ombudsman I will never go with iiNet again. You ruined my life!

• 
  lune (@llunesy) reported 19 minutes ago

  @iiNet hey, I believe someone has used my email to create an account with yall last month, and I've been getting emails meant for that person. I tried calling the international number for help, but the number doesn't work and I don't know what else to do.

• 
  Lathaniel Sydney (@LathanielS5437) reported 20 minutes ago

  <ugh> thats been a painful few days. @iiNet I had to literally accost an NBN co tech, who was working on in the pit (because someone else had zero internet) and he discovered the line was actually broken, thanks for making me spend $500 on a new modem plus plan upgrades because your employee told me "the line is fine". Feel free @iiNet to respond and i will give you the telecommunications ombudsmans reference number for the complaint I lodged. Tell me to "wait 24 hours" and our tier 2 tech will be in contact. I couldn't even speak to them to tell them the issue. Garbage service

• 
  Denyse Whelan BEd.MEd. 💉x5 (@DenyseWhelan1) reported 23 minutes ago

  Hey @iiNet been on hold to #hosting for over 53 minutes…just have an enquiry to check something but not going on line to do it, want to speak to a person. Never waited so long for support