iiNet

iiNet Outage Report in Port Stephens, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Port Stephens, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Port Stephens, State of New South Wales 01/12/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • TheColinputer The Colinputer (@TheColinputer) reported

    @iiNet hey there. So I made and error when signing up for a iiNet mobile plan. And did it as a new customer rather than excisting. Is there anyway to rectify this so I can get the bonus data? The mobile service is not active yet. Sim is still being shipped to me.

  • peteperth Pete Perth (@peteperth) reported

    @iiNet We did all the support stuff. Too many locations, many hours/days spent already. Never get callbacks anyway. The service is so bad you should HR12 it for being so offensive.

  • venessapaech venessapaech (rhymes with cake, she/her) (@venessapaech) reported

    Absolutely useless trying to get help from @iiNet . More than a week now of 1990s quality internet.

  • peteperth Pete Perth (@peteperth) reported

    @iiNet No, we’ve been down every path. I’ll never get back the time spent waiting on hold, not getting callbacks, rehashing notes, small talk to cheer up sad CSR’s, pulling hair out, waiting on hold so CSR’s dont do notes in ACW, driving 100km roundtrips, screaming at the air. No more!

  • Dilkara_Aust DilkaraAustralia (@Dilkara_Aust) reported

    @Telstra @jriewolod Hopefully they will correct the issue… I had the same with @iiNet no refund at all!!!

  • JamesHumbers James Humberstone 💉🌈 (he/him) (@JamesHumbers) reported

    @NBN_Australia you came to fix our internet twice this week but couldn’t. Our ISP @iiNet let us know on Weds they had again told you not fixed but still no booking from you to come back. Kids in lockdown… it has been weeks… we need it fixed!

  • _benny4 benny (@_benny4) reported

    Hi 👋 @iiNet what has happened to your support? Am not impressed, am moving in a few weeks and you got the wrong address.

  • venessapaech venessapaech (rhymes with cake, she/her) (@venessapaech) reported

    @iiNet what’s with your service in Geelong. We’ve had atrocious to non-existent connectivity for days now.

  • furrybananas Furrybananas -The Pretty Great Pastafarian Prophet (@furrybananas) reported

    @iiNet any chance you can turn off the notifications that my service is ready until I actually move into the property in a week, also I asked to move my fetch service, not pay for a new one

  • J90522150 John Semmens (@J90522150) reported

    @Aushiker @slpng_giants_oz @iiNet Never watch the **** don't think that I would bother putting money there.