iiNet outages and service status in Port Stephens, New South Wales

Problems in the last 24 hours in Port Stephens, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  animal chin (@Jacobage) reported 5 minutes ago

  @iiNet I CANNOT MAKE CALLS, SEND EMAILS OR USE THE INTERNET BECAUSE YOU CUT ME OFF A DAY EARLY. I NEED THE INTERNET TO BE ABLE TO ARRANGE FOOD TO KEEP EATING!!!! I ONLY HAVE A COUPLE OF HUMDRED DOLLARS FOR TBE NEXT QEEK THOUGH BUT NEED TO BE ABLE TO ARRANGE FOOD! PLS FIX

• 
  Gabby Neill 🏳️‍🌈🏳️‍🌈🇦🇺🇦🇺 (@BangerzGab35) reported 6 minutes ago

  Was HOPING to get onto @Steam and download my games on my PC, BUT: my OLD @iiNet email is INVAILD on Steam, AND it's saying the password IS F*CKING WRONG!!!!! @Steam_Support, PLEASE HELP!!!!!! 🤬🤬🤬🤬😭😭😭😭

• 
  Sid - NT Seniors Advocate (@tenancy_toolbox) reported 7 minutes ago

  3/3 Cancelling the account Wanted to contact @iinet biz support, kept being pushed to @tpg, TPG then said we can't help you, you need to speak with iinet biz support. You used to have premium customer service!

• 
  David Midwood (@djmidw) reported 9 minutes ago

  @iiNet is there an outage in the 4128 Shailer Park area? Unable to access broadband and no outage showing on your site. Reset the modem twice and so just asking?

• 
  Lee Davis-Thalbourne (@passerkirbius) reported 9 minutes ago

  Hi @iiNet, we just lost DSL connection at our St Kilda (3182) home about 10m ago, and your support line queue has blown out to an hour. Is there an outage we should be aware of?

• 
  Syed Mahmood (@syedmahmood988) reported 9 minutes ago

  @iiNet on phone since 2+hours but no response and hang up the phone. Either you need to better your service or shut down your company. Worst experience

• 
  Rod L (@lavo96) reported 13 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

• 
  Rod L (@lavo96) reported 17 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

• 
  Shane Yokom (@Yokom361) reported 22 minutes ago

  Absolutely disgusted at @iiNet support and service. Three phone-calls to update a credit card, total hold time - 4 hours. Currently up to the second phone call and 4 transfers totally 2.4 hours and counting to cancel my business services. On hold to yet another department.

• 
  Richard Crowden (@ScaredyCat44) reported 23 minutes ago

  @iiNet Owing to the fact you have refused to address this issue by DM I now have to contact the authorities and my bank regarding you illegally retaining my information. After the large scale hacks of our data we take this very seriously in Australia and will prosecute you