iiNet

iiNet Outage Report in Port Stephens, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Port Stephens, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Port Stephens, State of New South Wales 02/19/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (78%)

    Internet (78%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Phone (4%)

    Phone (4%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Renee77652843 Renee Albert (@Renee77652843) reported

    @iiNet Thanks. I’ve messaged you but I’d be grateful if you could stop wasting all this paper spamming random residences. We’re in a climate emergency!

  • TheRealGoobly The Real Goobly (@TheRealGoobly) reported

    @ClaraChongMCF @iiNet Hi, Clara… my service provider (iiNet) have sent me messages saying that NBNCo are investigating an outage in Darlo area. It’s definitely an NBN issue, I think; 2nd light flashing on black NBN box, which I think means there’s no NBN connection. Happened about 3 wks ago, too.

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    How incompetent is @iiNet customer service? Employee number one transfers me to wrong department, wrong department transfers me to another wrong department, 35 minutes later, waiting on third time is the charm. Big FAT ZERO for customer service iinet.

  • Gangrenous Shannon (@Gangrenous) reported

    @iiNet I was just wondering if there was a known issue with iinet not connecting to disneyplus. I can connect to other streaming servers no problem but need to disconnect from my wifi and use my mobile data to use disneyplus.

  • freddstid whisaldolf (@freddstid) reported

    @iiNet hey so the internet is not working. Payments are all up to date and the status light is red on the box

  • mabeljessie Judy Brown (@mabeljessie) reported

    @iinet Customer Support still can’t retrieve 17 days, of lost emails but can debit my card for $168 for the modem I was supposed to send back. You sent details to the account you closed, I kept ringing you to tell you this.

  • ozisobe 🌈Daz Robertson (@ozisobe) reported

    ADVICE TO ANYONE LOOKING AT INTERNET PROVIDERS IN AUSTRALIA - AVOID IINET LIKE THE PLAGUE... THE WORST "CUSTOMER SERVICE" YOU'LL EVER EXPERIENCE @iiNet

  • tamaraklomp1 Tamara Klomp (@tamaraklomp1) reported

    @iiNet Well I’d love to look but my home internet is so bad for the last week that I need to rely on my phone data to do anything …..and I certainly wouldn’t go through the same company that provides such intermittent cable

  • ianbfarquhar Ian Farquhar (@ianbfarquhar) reported

    @misullivan @LG_Australia @iiNet It’s surprising how many people don’t understand bridge mode devices. Security architects, who should, are some of the worst offenders. I had a Telstra engineer tell me that I didn’t need a firewall between their garbage modem and my network. “One is built in”. 🙄🙄🙄🙄

  • kyogio990 Me (@kyogio990) reported

    @iiNet Internet has been down all day. What's the issue?