iiNet Outage Report in Port Stephens, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Port Stephens, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (72%)
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E-mail (10%)
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Total Blackout (7%)
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Wi-fi (7%)
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Phone (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Dean Lewis
(@deanfrommelb) reported
@iiNet With telcos and ISP's I'm used to seeking help through online chat with the company. Having a call, waiting around is unacceptable in 2023. Online chat seems only for sales, is this right?
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Dean Lewis
(@deanfrommelb) reported
@iiNet Does the new Home 5G plan come with backup 4G if 5G has issues? Generally I find my 50mbs is a floor, not a ceiling when it comes to speed. "Sometimes" it all drops out, and as I've moved from NBN to this, I'm not sure what troubleshooting steps to take
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Antifa Payne 🎹😈
(@CarlDPayne) reported
@iiNet DM sent. Seems finally to have been resolved. Hidden & impenetrable management processes are not confined to iiNet. It’s a corporate disease, perceived as efficiency. It’s really just “**** YOU” to the customer……
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Jan Bowman 🌈 @janbowman@mas.to
(@JanB_QLD) reported
@iiNet there is a very strange and unprofessional announcement at the beginning of calls to your service numbers.
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Jo
(@Makucha) reported
@iiNet No. Because the issue is at your end not mine. And I’m tired of lengthy phone conversations with people who can’t help. Just fix your servers.
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Michael Trump
(@saintmichaelq17) reported
@iiNet I did a DM and …. You see not one element of IiNet is customer care oriented over 8 weeks of despair never ever deal with them … I warn you
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Ziphora 🌭 Fire Dawg Vtuber
(@Ziphora_Art) reported
@iiNet It'd been 3 days. It's not because the router needs to be restarted. We've called and it took 2 days to really get a response on what's happening. It's the node to the premises that's the problem and it's still not fixed.
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nic aintnon 🌻
(@whambamthkymam) reported
@iiNet I am having an awful experience with your company. I’m trying to cancel a mobile service but maintain my internet and your people are not helping. They are rude and disconnect me. Next stop the Ombudsman.
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jd_sullivan
(@jd_sullivan) reported
from
Burnside, State of Western Australia
@iiNet what’s happening with your service at Prevelly ..it’s down
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Michael Trump
(@saintmichaelq17) reported
@iiNet iiNet have become so anti customer care …. Never ever get involved with them