iiNet

iiNet Outage Report in Port Stephens, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Port Stephens, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Port Stephens, State of New South Wales 03/11/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. E-mail (13%)

    E-mail (13%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Taydistrict11 Jess (@Taydistrict11) reported

    @iiNet where do I email to make a complaint?I asked for a refund a month ago and nothing

  • 0B5ESSED Obsessive Compulsive (@0B5ESSED) reported

    No probs experienced until first storm post-NBN connection. We're paying for @NBN_Australia through @iiNet & every time there's an electrical storm we lose connectivity. This is logged & @iiNet have seen the outage for themselves but apparently there's nothing more can be done.

  • SandyHorne61 Sandy Horne (@SandyHorne61) reported

    Hey @iiNet ... could I trouble you for a reply to my SMS and/or email please? Even a phone call would be nice. I was told 1-2 hours. It has now been more than 3.5 hours. Don't leave me in limbo like this!

  • 0B5ESSED Obsessive Compulsive (@0B5ESSED) reported

    How is it that our neighbours had this resolved but we can't? How is it @NBN_Australia can tell @iiNet they're not going to fix the problem, and @iiNet accepts that and fails to advise us of our option to engage the Communications Ombudsman? Not bloody good enough, either of you.

  • iowenjones Owen (@iowenjones) reported

    @sortius @iiNet @NBN_Australia Just shits me that every 3-6 months, for no reason, the configuration and appliances as supplied by ISP that been working seamlessly start to crap out. Download speeds look fine but streaming content degrades, buffers and throw errors. ADSL1 or worse. It's like 2005.

  • iowenjones Owen (@iowenjones) reported

    Is it just us or has streaming services sucked over the last 24hr? Speedtest claims 21mbps download, but testing on multiple devices gives grainy results, buffering and network errors. FttH was supposed to banish buffering. Another factory reset I suppose @iiNet @NBN_Australia

  • childhathead Wavy Hat Man (@childhathead) reported

    @iiNet im sick of calling you for the last 3 months to fix my internet ans doing the same thing for it to last 2 weeks and do same thing again. Everytime I tell the person this they don’t listen and every time 2 weeks later I’m in same spot not internet sick of it

  • 0B5ESSED Obsessive Compulsive (@0B5ESSED) reported

    Supervisor can see fault logged in February and agrees issue not resolved even if connectivity has been returned (due to storm passing, not anything being fixed). Supervisor tells us @iiNet will log fault with @NBN_Australia

  • BiZARNiNJA BiZARNiNJA (@BiZARNiNJA) reported

    @iiNet trying to reset my password and i gete the link sent to my email but when i try to reset it its says it cannot reset with this link! help

  • dandantaylor99 Dan Taylor (@dandantaylor99) reported

    @iiNet is there an issue in the Rockdale 2216 area? Switched off and disconnected router twice now and still in red status not working. Please advise.