iiNet

iiNet Outage Report in Port Stephens, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Port Stephens, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Port Stephens, State of New South Wales 01/20/2026 22:15

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Retromonkey8 RetroMonkey (@Retromonkey8) reported

    @Optus George... one of my biggest problems with @iiNet is their customer service. Read my comment again. Now if I tell you 20 up is not enough why tell me you can offer me 20 up a 2nd time? Thanks for ruling optus out of my list of options.

  • Toonking30 toonking (@Toonking30) reported

    @JScholes_CFP @iiNet Yes mine is down too

  • Retromonkey8 RetroMonkey (@Retromonkey8) reported

    @iiNet another outage and no word back on reimbursement for the last one.... you ****** up big here. Comp me a bill or I'm walking.

  • Retromonkey8 RetroMonkey (@Retromonkey8) reported

    3rd time in 6 hrs @iiNet has failed to provide me with internet. Guess I'm looking for a new provider if they don't make the adequate effort to improve the service and retain me as a customer. Honest rating 4/10.

  • Retromonkey8 RetroMonkey (@Retromonkey8) reported

    Yo... @iiNet you retweet too slow... net dropped 5 mins after it came back... pathetic service.

  • Phil28110 Phil281 (@Phil28110) reported

    @sass1ca @iiNet Only thing I can suggest you could always use your phone as a HOTSPOT, be careful how much data you use as your ISP will bill you for it obviously. We still pay when the system is down. Welcome to Marketing!!.

  • ACLambert Anne CL (@ACLambert) reported

    @iiNet Not sure what file you’re looking at but the latest email asks me to complete a survey! Let me know if you’ve got something different! #fail

  • JiveBlowfish David Duncan (@JiveBlowfish) reported

    Thanks @iinet for the Christmas present of saying my mailbox is full and I have to reduce it from 4gb to 1gb with no warning. Spoke to support and they said the directive came from mgmt. no callback as requested. Gmail and Hotmail give 15gb for free. Just lost a 20+ yr customer

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧 (@redruby17) reported

    @iiNet Thanks Liz. Nadine called and confirmed the many drop outs, especially yesterday. I was informed that Someone from NBN will have to come out next week if iiNet can’t find an issue.

  • JScholes_CFP Jonathan Scholes CFP (@JScholes_CFP) reported

    @sonofbears @Voice0fTreason @iiNet Kinda madness, how bad was the incident?