iiNet

iiNet Outage Report in Port Stephens, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Port Stephens, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Port Stephens, State of New South Wales 01/15/2026 00:40

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (80%)

    Internet (80%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • malgordon Blue Suede Horseshoes (@malgordon) reported

    switching from @iiNet to @Aussie_BB after 16+ years as their customer service has gone to crud #goodriddance

  • freddstid whisaldolf (@freddstid) reported

    @iiNet I was on a phone call with a tech support guy last night between 10 and 10:30pm. He organized for a technician to come to my house on Monday around 1pm. Just had a lady call me today then made an appointment on Thursday when it was organised for Monday last night

  • ianbfarquhar Ian Farquhar (@ianbfarquhar) reported

    @misullivan @LG_Australia @iiNet Sure, iptables is fine for a basic policy-driven firewall, if it’s exposed by the modem vendor. Most aren’t. Most modems also support TR-069, which means they’re basically devices entirely controlled by the SP. I would never trust telco-provided CPE.

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    @iiNet @iiNet Anything else to add: Under your old billing system, you would always oblige the customer. New billing system, you tell the customer tough titties. I know there are other customers receiving same crappy customer service. You really have dropped the ball iinet.

  • TheRiffJet Riff Jet (@TheRiffJet) reported

    How incompetent is @iiNet customer service? Employee number one transfers me to wrong department, wrong department transfers me to another wrong department, 35 minutes later, waiting on third time is the charm. Big FAT ZERO for customer service iinet.

  • misullivan Michelle Sullivan (@misullivan) reported

    @ianbfarquhar @LG_Australia @iiNet Well it can be a reasonable firewall... sorta.. it’s basically Linux and iptables which you can make a decent firewall out of... the problem is when it is also your endpoint with credentials it’s a problem.. need and “in” and “out” and the modem endpoint next to it.

  • kyogio990 Me (@kyogio990) reported

    @iiNet Internet has been down all day. What's the issue?

  • Renee77652843 Renee Albert (@Renee77652843) reported

    @iiNet Thanks. I’ve messaged you but I’d be grateful if you could stop wasting all this paper spamming random residences. We’re in a climate emergency!

  • tamaraklomp1 Tamara Klomp (@tamaraklomp1) reported

    @iiNet Well I’d love to look but my home internet is so bad for the last week that I need to rely on my phone data to do anything …..and I certainly wouldn’t go through the same company that provides such intermittent cable

  • TheRealGoobly The Real Goobly (@TheRealGoobly) reported

    @ClaraChongMCF @iiNet Hi, Clara… my service provider (iiNet) have sent me messages saying that NBNCo are investigating an outage in Darlo area. It’s definitely an NBN issue, I think; 2nd light flashing on black NBN box, which I think means there’s no NBN connection. Happened about 3 wks ago, too.