iiNet

iiNet Outage Report in Port Stephens, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Port Stephens, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Port Stephens, State of New South Wales 01/11/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (79%)

    Internet (79%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • written_poorly Poorly Written (@written_poorly) reported

    @iiNet @SixersBBL You don't have a god damn thing. Your customer service is pathetic as is the quality of your service. Your claim to be number 1 in customer service is a blatant lie.

  • ChelsiCrame not quite normal (@ChelsiCrame) reported

    @iiNet: we are committed to getting your service back online. Also @iinet not- actually helping you get back online and instead blaming other "third party services"

  • _St_Mack St Mack (@_St_Mack) reported

    @iiNet why are you promoting a rival service?

  • kicks1776 Skizzick (@kicks1776) reported

    @iiNet you scammed us into upgrading to a business account and then turned off our service. We have been lied to every step of the way. Turn our service back on or refund us immediately and stop perpetuating this fraud!

  • tayla_essendon Tayla. (@tayla_essendon) reported

    great first impressions with @iiNet signed up for nbn, was told i need a tech to come out, got modem, waited for sms, nothing, rang up, told i don’t need some1 to come out, i set up modem today, not working, ring up, I do need some1 to come out. waiting on sms for date. Excellent

  • Weapon_S Scott Carroll (@Weapon_S) reported

    @iiNet still down in 4207. ETC for fix? Going on 6 hours now

  • suzannelolsenau Suzanne Olsen (@suzannelolsenau) reported

    Toolbox has been down since yesterday. That is both the support app and on the website. @iiNet you need to get these fixed asap because people will get narky at you. #itisonyourend

  • ChelsiCrame not quite normal (@ChelsiCrame) reported

    @iiNet Ok you can follow up on the following: 1. Will it take the whole 3 days for my modem to be delivered? 2. Am I going to receive a credit on my bill for time lost on my service?

  • countrypebbles Rhonda (@countrypebbles) reported

    @iiNet Thanks Leo, we've done all those things plus also reset the router/phone box back to factory settings. NBN phone is still not working, and the 'Phone 1' light on the router/phone box comes and goes intermittently.

  • beaupenton beau-not (@beaupenton) reported

    @iiNet hey is toolbox down? I’ve been trying to login to track my NBN order for my new address