iiNet Outage Report in Port Stephens, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Problems in the last 24 hours in Port Stephens, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (76%)
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E-mail (8%)
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Wi-fi (8%)
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Phone (6%)
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Total Blackout (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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England's Bali
(@thestategovt) reported
hey @iiNet - our internet has been down all day, and after waiting on hold for an hour you hung up on me. can you fix this? i have work deadlines
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Mika
(@NotMikaa_) reported
Bro, I’ve been with @iiNet for 10 years with no issues, in the last month I’ve had insane latency issues and they just tell me “it’s beyond their control” to fix, well guess it’s time to swap providers.
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@DouglasColquitt
(@douglascolquitt) reported
@iiNet it is very frustrating your staff say when they call my phone it goes straight to voicemail but no one else has this problem. It is on your end. No one from iinet has EVER been able to call me.
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Motherofopinion
(@MotherofOpinion) reported
@iiNet Not good enough that I should sit on the phone for one hour and fifty six minutes to get my call answered and then another 25 to get the issue sorted. @iinet has always had the best customer service - now it’s terrible. #dobetter #customerservice
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A Bloody Nice Chap
(@Abloodynicechap) reported
@Telstra There is no help there! And this doesn't answer why I pay for 4g backup when the speed is 2mbps? I will just cancel the account and move over to @iinet instead.
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matt patterson
(@mttptt22) reported
@iiNet could you please advise if the internet is down again in Geelong, 3216?
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Baris Bektas
(@Chapuller_Baris) reported
@iiNet Hi iinet, I haven’t had internet connection since 5 pm. I checked your network status page and only fault seems to be at O’Connor ACT but I am in Aranda. Could the problem be wider than one suburb. If yes is there an eta?
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A Bloody Nice Chap
(@Abloodynicechap) reported
@Telstra @iiNet In 4 months they have offered no help or support, just palm it off to NBN.
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A Bloody Nice Chap
(@Abloodynicechap) reported
@Telstra @iiNet No- I report faults they instantly say its NBN, yet NBN can't find any faults. 4 months at $90 dollars with no 4g back-up. Shocking service, as highlighted here. I will be over with @iiNet by the end of the month and will recommend everyone else to do likewise.
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Rory Bunk
(@RoryBunk) reported
@iiNet Atrocious issue resolution. A simple change of address results in inactivation of email boxes for over 2 days and no end in sight, no one in support position with the wherewithal to do anything outside vague 48-hour ticket queues