iiNet

iiNet Outage Report in Port Stephens, State of New South Wales

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Port Stephens, State of New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Port Stephens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Port Stephens, State of New South Wales 02/03/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (77%)

    Internet (77%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (2%)

    Total Blackout (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • HappySinger Dave The Happy Singer (@HappySinger) reported

    @laurenmartyn @Aussie_BB @iiNet To be fair to ii, if it's a technical fault with the line, they might not be able to do much other than escalate it to the NBN. But: Aussie's signup and service so far have been stellar if you do decide to move.

  • Loeysmob Kylie - time to move home :( (@Loeysmob) reported

    @iinet have been really helpful in getting our NBN set up. @NBN_Australia not so much. Now we have to wait because of a 'External Network Shortfall' & now have to wait for NBN to finish it the "completed rollout" of the NBN that the Minister said was done.

  • becky182O Becky (@becky182O) reported

    @iiNet I’ve already lodged an official complaint and am waiting for that, for 3 business days. Still going round in circles. My case has been ‘escalated’ 3-5 times.

  • asdcadsaerfasdf Fat Man (@asdcadsaerfasdf) reported

    spoke to a tech at @iiNet they put me on hold for 32min and then they hang up on me. All this to try and resolve an issue that has been happening for two weeks.

  • mrb285 Mark Bennett (@mrb285) reported

    @iiNet Managed to get one third of my service reinstated on the same day... Now for the fetch and the email address restore please. As a bonus fourth, change your policy so random people can't just request provision of a service which automatically disconnects any current service.

  • LetsBeefAboutIt The Biggest Troll Under The Bridge (@LetsBeefAboutIt) reported

    @iiNet Hello Chris. I gotta lie, I’m really impressed with this service. I have apparently been connected for two months and only have been able to access my internet twice and it only lasted the period of me taking a **** on the toilet. I would like to speak to your manager. - T. Roll

  • laurenmartyn Lauren Martyn (@laurenmartyn) reported

    @LiamElliott_au @iiNet Iinet are the worst.

  • aleeb88 1938, January 26th (@aleeb88) reported

    @iiNet’S finance system still more “efficient” than customer service system. Automatic deduction of “Prepayment” for services at new address deducted 25 January, email notification of deduction on 28 January (including tax invoice dated 28 January) 🙄 None of this is new

  • Jays200 Jays (@Jays200) reported

    @NBN_Australia I appreciate your assistance today but if you read my 1st tweet you'll notice I mentioned that I had already reported fault with @iiNet. This is the problem with too many links in the chain. The fault isn't at my premises. DM me and I'll provide more details.

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧 (@redruby17) reported

    Sups @iiNet - the fix from the last outage lasted exactly 2 days. No internet now for 8 minutes. What gives?!