iiNet outages and service status in Tea Gardens, New South Wales

Problems in the last 24 hours in Tea Gardens, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Tea Gardens, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phillip Bigg Ind (@PhillipBiggInd) reported 7 minutes ago

  .@TPG_Telecom @Internode @iiNet are all a disgrace, 13+ years with Internode don’t even care if you leave. Worst customer service possible.. All three companies are under one umbrella and it definitely shows when dealing with them. Customer loyalty means **** all

• 
  BigDaddy (@B1gD4ddy8055m4n) reported 9 minutes ago

  @iiNet not sure why you would ask me to PM you then report my tweet? Now I’m locked out because you can’t handle a little bit of blue language. Harden ******** up you incompetent Bozos. I’m making this effort because you decided to be incompetent and turn off half your biz svcs!

• 
  Dan Mill (@DanMillTraining) reported 11 minutes ago

  With @iiNet shutting down their Hosted Exchange on April 30th, have you decided where you're moving your emails too yet? Spoke to a few businesses this week who are either in progress or have completed their move to @Microsoft365

• 
  johnjet1 (@johnjet0) reported 11 minutes ago

  @iiNet Discord voice (UDP) stuck on RTC Connecting / No Route on iinet NBN—bypasses instantly with Cloudflare WARP. Known issue with other AU ISPs this week.

• 
  GH0ST (@REC0NZ) reported 11 minutes ago

  @iiNet having an issue this past week, noticing currently experiencing high pings to all COD servers??? Or this a @TPG_Telecom @ATVIAssist problem?

• 
  Anth (@Anth_Bo) reported 12 minutes ago

  @iiNet hosted email down . I’ve been on hold for 2 hours yesterday and 1 hour today. People are trying to run businesses. What the hell is going on

• 
  Greg Bell (@gReb3l) reported 14 minutes ago

  Hi @iiNet , I have spent literally hours on the phone trying to get your sales and provisioning team to live up to what was promised when I signed up to 5G as a temporary solution. I have repeatedly explained the fact that my lack of address eligibility for cable appears to be due to my odd address number. A fact that could confirmed by a technically competent member of your provisioning team looking at my address using Google maps. Your front line and next level staff have been convinced enough to raise it with the provisioning team multiple times. Indeed, on Friday I was promised around noon that a member of the provisioning team would call me back. “Hopefully by the end of the day”. I don’t consider the “computer says no” style text sent to me at almost exactly 5pm fulfilling the commitment made earlier in the day. As I have explained repeatedly, my landlady lives 3 houses up the street on the same side and has cable that she is very happy with. She wants exactly the same at this address. All I want is for @iinet to honour its multiple commitments to have site visits or direct contact with the provisioning team to get an explanation why. I am pretty much assuming that your provisioning team’s KPIs don’t mention customer service or satisfaction. For reference, the following “task ID’s”(?) will give your provisioning team and customer satisfaction teams all the background they need to prepare prior to contacting me by phone to get some calm, clear yet confronting feedback. 491593626 489731569 There are more but those are the most recent. You have my mobile number and I look forward to you fulfilling the commitment made on Friday to have a senior staff member call me.

• 
  Miriam Cosic (@miriamcosic) reported 14 minutes ago

  And, @iinet and #TheMessengerCo, I know how to reset passwords in settings and my post-grad in tech isn't helping here. I need actual tech support, tho you're both hopeless in that dept. I haven't had email on one device or another since Aug 11. Now on both, so zero email.

• 
  PaulTee (@padubyatee) reported 14 minutes ago

  @iiNet investigating a cyber incident involving unauthorised access to iiNet’s internal order management system by an unknown third party

• 
  Rod L (@lavo96) reported 15 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.