iiNet outages and service status in Tea Gardens, New South Wales

Problems in the last 24 hours in Tea Gardens, New South Wales

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Tea Gardens, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Brewer (@BrewerVASocial) reported 2 minutes ago

  @iiNet our nbn stopped working last night but there are no outages at all, how can we fix. Wallan VIC?

• 
  Miriam Cosic (@miriamcosic) reported 6 minutes ago

  And, @iinet and #TheMessengerCo, I know how to reset passwords in settings and my post-grad in tech isn't helping here. I need actual tech support, tho you're both hopeless in that dept. I haven't had email on one device or another since Aug 11. Now on both, so zero email.

• 
  Andy Moulton (@AndyMoulton) reported 7 minutes ago

  @iiNet Any idea what's happened to the HFC in Belmont, Victoria? I see the fault page but there's no detailed info. Internet and telephone has been down for 10 hours now.

• 
  Toast (@VelZeNZ) reported 12 minutes ago

  @iiNet @VocusComm what happened to support for bizphone? No client comms, no support, no ability to make changes or add handsets… after 11 years of working together, out of necessity to maintain telephony it’s time to go elsewhere…

• 
  jimmy jbt (@jimmyjbt) reported 15 minutes ago

  Had another call with @iiNet and got tild that "no one can help me".

• 
  ❣️☯️ 🇦🇺Caz 🇦🇺☯️❣️ (@ImCaz) reported 16 minutes ago

  @iiNet It’s overdue, yes I don’t deny, but to be suspended over it AND without warning! This has never happened in the past - IF I’ve ever missed a payment.

• 
  Shane Yokom (@Yokom361) reported 16 minutes ago

  Absolutely disgusted at @iiNet support and service. Three phone-calls to update a credit card, total hold time - 4 hours. Currently up to the second phone call and 4 transfers totally 2.4 hours and counting to cancel my business services. On hold to yet another department.

• 
  Nick Carr (@NicksaCarr) reported 17 minutes ago

  How’s this… @iiNet has cut my phone off (unable to make calls, send messages, use internet.) I use my wife’s phone to call them and ask what has happened… they tell me the ‘support team doesn’t work on the weekend’ so I’m phone-less till Monday @ 9am. In 2023. Madness.

• 
  Lathaniel Sydney (@LathanielS5437) reported 17 minutes ago

  <ugh> thats been a painful few days. @iiNet I had to literally accost an NBN co tech, who was working on in the pit (because someone else had zero internet) and he discovered the line was actually broken, thanks for making me spend $500 on a new modem plus plan upgrades because your employee told me "the line is fine". Feel free @iiNet to respond and i will give you the telecommunications ombudsmans reference number for the complaint I lodged. Tell me to "wait 24 hours" and our tier 2 tech will be in contact. I couldn't even speak to them to tell them the issue. Garbage service

• 
  Aaron Nautilus (@TheLlamaKingg) reported 18 minutes ago

  3 Weeks without internet. Several phone calls to support promising follow ups. Even gave reference numbers. No follow up. Nothing. This is crazy @iiNet