iiNet Outage Report in Tea Gardens, Great Lakes, State of New South Wales
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Tea Gardens, State of New South Wales
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Tea Gardens and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (81%)
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Total Blackout (7%)
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Wi-fi (7%)
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E-mail (2%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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Sharon Lang
(@SharonL43117309) reported
@iiNet Hi Chris, thank you for referring us back to the customer service team who we are unsatisfied with due to poor level of customer service, we are underwhelmed and disappointed that you can’t provide your no.1 service standards once again
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Sharon Lang
(@SharonL43117309) reported
@iiNet wish I could get the no. 1 customer service you pride yourself on. I haven’t had the internet service for two weeks and your customer relations team made it clear they don’t care, even though there are vulnerable people who need it.
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nikoS
(@nikolidos) reported
@maystation4 @iiNet That really sucks, she called me about an hour after the NBN techs came and did absolutely nothing and said she will get back to me on the ticket so assuming im going to get the same treatment.... Its disgraceful really
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Michael Wilson
(@mickjwilson) reported
Never use @iiNet for any type of service..... 4 from 4 appointments not attend... of course each one is my fault as per the 15 different people I have spoken-to....amazing how I have a case manager who is at the highest level that is always busy!
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Philip Cox
(@PhilipC10011545) reported
@iiNet Hi. He's Not a Happy TPG customer knowing he dumped Telstra Rip Off INC to move over to you, & I encouraged him? Why don't you people respond with any TECHNICAL assistance but just take the money? We've had enough. Then you ask for a survey afterwards,Hello!
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Jen Norton
(@jennynorton) reported
@iiNet Liz, sorry but I have dealt with numerous different staff over the past 2 weeks with an unacceptable level of service. It’s such a shame you’ve moved escalations offshore. I will be leaving iiNet when I am able to get nbn installed.
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Anastasia Jones
(@GallivantGirl) reported
@iiNet I don’t necessarily want to ‘transfer’ their account to my name. I mean can I just set up a new account with you and have you turn the service on using the modem/router I already have from ex-flatmate.
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nikoS
(@nikolidos) reported
@maystation4 @iiNet Hey mate did you end up getting your problem sorted? Have been having a similar issue myself. NBN tech even came out to my area and still dropping out
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Jen Norton
(@jennynorton) reported
@iiNet I have been dealing with one of your o/s call centres for two weeks, this is why I asked if there was an escalation team in Australia. I have no issue with dealing with offshore teams but when there is an issue that isn’t getting solved I would like this escalated to a team here.
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Kate Hedley
(@kateloh) reported
from
Westfield, State of Western Australia
Dear @iiNet why does your website say your support number is 24/7 but when I call that number I’m told to call back during business hours? I have no tv and now I have trust issues.