iiNet outages and service status in Ulverstone, Tasmania

Problems in the last 24 hours in Ulverstone, Tasmania

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Ulverstone, Tasmania and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kate (@KateWarren82) reported 3 minutes ago from Sydney, New South Wales

  @NBN_Australia @iiNet do you think the #darlingpoint planned outage for 11 hours tomorrow is really fair, given we have an unplanned power outage now in this area. NBN has been out since after 1pm.

• 
  The Shipping Lawyer (@lawyer_shipping) reported 3 minutes ago

  @iiNet Oop. You guys just charged me for the service I cancelled so now I'm $300 out on a service that has never operated since January this year. Maybe jump on that issue first. My praise is for Fatima only. Not iiNet. Get it together.

• 
  💧Roen Lloyd Davis (@RoenDavis) reported 3 minutes ago

  @iiNet Thank you, iiNet, for the response. It can get frustrating trying to solve these problems. I am delighted to be able to say that I have already had a call from Michael (iiNet) in the Philippines who has patiently worked on our speed problem and it seems rectified for now.

• 
  The Shipping Lawyer (@lawyer_shipping) reported 4 minutes ago

  @iiNet Thanks for not providing any internet for 5+ months, but double dipping on both the nbn broadband (not yet connected) and the mobile wireless broadband (never worked) to the tune of $375. Maybe sort out your story internally before calling me and telling me they can't help?

• 
  The Shipping Lawyer (@lawyer_shipping) reported 6 minutes ago

  @iiNet Except every single person who calls me is saying something different. Maybe have a senior person look at everything and get in touch about what the actual answer is? Instead of ruining my weekend with rude and condescending staff telling me I'm wrong?

• 
  Nezzzzzzzzzzzzzzz (@Nezzie_) reported 7 minutes ago

  @iiNet your customer support is the worst - my elderly mum like I’m sure most others cannot understand any of the operators due to their thick accents! Do better!

• 
  Johnybhoy (@Johnybhoy) reported 8 minutes ago

  @iiNet @NBN_Australia called your helpline yesterday as my internet went down. I booked a tech for this morning who did not show. I needed this broadband fixed so I could send documents to a client. Called back and was told I had to book another appt for tomorrow.

• 
  Asher Wolfson (@w0lfling) reported 9 minutes ago

  @NBN_Australia @viraljetani @iiNet And if it says "An unplanned outage is affecting the network"? Then what? I'm North Ryde, 12 hours without NBN, losing productive work time here. Might need to find an alternative just so that I can earn a living.

• 
  Jane Mills (@whatjanesays) reported 9 minutes ago

  Hey @iiNet do you have a support team based in Australia where I don’t have to repeat myself 4 times to be heard over crowing roosters?? #businesscustomer

• 
  Johnybhoy (@Johnybhoy) reported 11 minutes ago

  Your daily reminder that @iiNet are an absolute joke of a company. Two days after my internet was down, one cancelled tech appointment without informing me, three calls to complain rerouted to their tech service, contacted their social media who tried to upsell me a more