iiNet outages and service status in Urraween, Queensland

Problems in the last 24 hours in Urraween, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Urraween, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rod L (@lavo96) reported 3 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

• 
  Books (@Books4566) reported 5 minutes ago

  @iinet again another full day without internet. You pay them monthly but when the system goes down @iinet just takes your money and laughs in your face.

• 
  Shane Yokom (@Yokom361) reported 5 minutes ago

  Absolutely disgusted at @iiNet support and service. Three phone-calls to update a credit card, total hold time - 4 hours. Currently up to the second phone call and 4 transfers totally 2.4 hours and counting to cancel my business services. On hold to yet another department.

• 
  Michelle Sullivan @mis@aus.social (@misullivan) reported 5 minutes ago

  @aimyaimless @BazzaCC I do.. and 2FA is a good thing if done right. There is no opt out, and only works with SMS for @iiNet which is a problem for me.. last month I had a SIM card issue.. couldn’t pay my bill or report the internet outage on the NBN for 3 days because of it. My bank is not the same,

• 
  GillianA 🌺 (@_IndianPacific) reported 7 minutes ago

  Pretty much comms across Australia are failing right now. Txt international from Australian networks and let me know how you get on and which carrier you use. Per @iiNet Mobile support "all Australia" mobile services affected. Not sure if that is accurate. Txt msg error 28

• 
  fozzyb3ar (@KickFozzyb3ar) reported 10 minutes ago

  @LobbyHavoc thank you for the host @iiNet ive been with you guys for years and now its turn to **** fit now or i wont pay the next bill i shouldnt have to keep calling you guys about it

• 
  England's Bali (@thestategovt) reported 11 minutes ago

  hey @iiNet - our internet has been down all day, and after waiting on hold for an hour you hung up on me. can you fix this? i have work deadlines

• 
  @DouglasColquitt (@douglascolquitt) reported 12 minutes ago

  @iiNet it is very frustrating your staff say when they call my phone it goes straight to voicemail but no one else has this problem. It is on your end. No one from iinet has EVER been able to call me.

• 
  Rory Bunk (@RoryBunk) reported 17 minutes ago

  120hrs update: @iiNet is still a steaming pile of ordure. Unsurprisingly no resolution, no update, no hope that anyone will be roused before the 4day weekend is over, and no email. Avoid this mob

• 
  Concerned_Citizen_53 (@excalgarian45) reported 18 minutes ago

  @iiNet I called back again and the same thing has happened !!!! This is basic customer service 101 !!!! I am thinking it is time to start shopping around for new service