iiNet

iiNet Outage Report in Urraween, Fraser Coast, State of Queensland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Urraween, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Urraween and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Urraween, Fraser Coast, State of Queensland 03/18/2026 02:45

March 18: Problems at iiNet

iiNet is having issues since 05:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • UrFriendGagan gagan chawla (@UrFriendGagan) reported

    Hey @iiNet , my internet is not working for last three days now, when I call ur executive they keep asking the same questions everytime rather than actually resoling the issue, on call with them for 50 mins or more still no update. Great customer satisfaction !!! Ref : 367240983

  • GameDadMatt "Game Dad" Matt 🛠🎮 Omi Oh My AI 📚🎓 Masters (@GameDadMatt) reported

    @iiNet Our internet is down. Power cycled the router with no luck. Logging into the router shows we have a DSL connection but DHCP is failing to connect. NBN and iiNet status shows no outages. What gives?

  • fimail70 Fiona Brammall (@fimail70) reported

    @savepubschools @iiNet Did your connection come good? Ours went this morning and is still out nearly 15 hours later... no answers through the help line at all.

  • savepubschools Save Public Schools From Private School Greed (@savepubschools) reported

    @fimail70 @iiNet Sadly, no. 32+ hrs and no closer to a fix. My business is bleeding. Tech = lovely but no clue RE cause/fix. Blamed modem - 99.9% sure it's not that (their internal TransACT team confirmed it's visible on WAN + has sync/IP allocated). My modem shows the same (no issue). 1 of 2

  • savepubschools Save Public Schools From Private School Greed (@savepubschools) reported

    @fimail70 @iiNet Did you end up getting a resolution? Tech sppt now claims my VDSL2 modem can't authenticate because it's 'too old' (sleepy, maybe?). I know for a FACT that's not correct - it's BRAND NEW, supplied by iiNet (last time they incorrectly blamed the modem) + meets VDSL2 standards.

  • Murdr__ ᴍᴜʀᴅʀ (@Murdr__) reported

    Worst isp on the market @iiNet

  • IAmChrisConte IAmChrisConte (@IAmChrisConte) reported

    @iiNet nah... I doubt its a bug... I assume its just how your system is set up to work. I just think it's **** that you don't show your customers up to date data when you clearly have access to it.

  • eithne52 eithne (@eithne52) reported

    @iiNet Oh and btw, when asked for a new modem with 4G back up default if NBN line drops out, we were told 'No' ! Apparently only available to new customers. Apparently not available to us, (20year customers) whose internet connection inexplicably down. A ready solution n/a.

  • situasiansays Aj (@situasiansays) reported

    @iiNet NBN not working in 3031?

  • NathanaelB Nathanael Coyne (Nat) 💉💉💉 (@NathanaelB) reported

    @stevage1 @iiNet I did spot an NBN van 50 metres down the road this afternoon, wonder what they're doing.