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iiNet

iiNet Outage Report in Urraween, Fraser Coast, Queensland

Why is my iiNet service not working?

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Full Outage Map

Problems in the last 24 hours in Urraween, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Urraween, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • 62% Internet (62%)
  • 19% Wi-fi (19%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 4% Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • beans1990
    baked beans (@beans1990) reported

    @orlyjamie @iiNet @NBN_Australia It went like this: TPG buys iinet > "We wont change our service" > iinet service immediately goes to poo. NBN has always been munted.

  • jdriscoll80
    Joel Driscoll (@jdriscoll80) reported

    @iiNet service continually dropping out several times a day. Happened 3 times already today in Thornbury 3071.

  • orlyjamie
    orlyjamie (@orlyjamie) reported

    @iiNet I was going to make a philanthropic donation of $3M AUD to help boost internet access in Sydney (specifically Ryde) Australia but now after experiencing these constant NBN outages I will be making this donation to another ISP. Great job guys you really dropped the ball.

  • SharonL43117309
    Sharon Lang (@SharonL43117309) reported

    @iiNet I wouldn’t say elected, I would say forced to, based on your company customer service model that does not act on urgent issues and does not provide onshore service unless it is costly not to.

  • mickjwilson
    Michael Wilson (@mickjwilson) reported

    How good is @iiNet at business support... rang up Sunday last week and as usual closed....promised a callback.... received today 5 days later.... if you want any type of service use anyone but @iinet

  • AJloveslife2
    AJloveslife (@AJloveslife2) reported

    @iiNet literal decades with this provider and I’ve finally had enough. Offshore terrible support where you used to get technical local support. Websites down for days with no help. Shows what happens when a good business model sells out. #worstsupportever

  • SharonL43117309
    Sharon Lang (@SharonL43117309) reported

    @iiNet Day 16 of no internet service. Since I can’t watch movies thought I’d start a daily diary on your Twitter feed.

  • jennynorton
    Jen Norton (@jennynorton) reported

    @iiNet If this issue isn’t resolved by Thursday I have no option other than going to the TIO.

  • mickjwilson
    Michael Wilson (@mickjwilson) reported

    @iiNet Will be cancellling my service as the only time I get a response in a reasonable timeframe is via Twitter....which is useless...

  • SharonL43117309
    Sharon Lang (@SharonL43117309) reported

    @iiNet wish I could get the no. 1 customer service you pride yourself on. I haven’t had the internet service for two weeks and your customer relations team made it clear they don’t care, even though there are vulnerable people who need it.