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iiNet

iiNet Outage Report in Dunsborough, Busselton, Western Australia

Why is my iiNet service not working?

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Full Outage Map

Problems in the last 24 hours in Dunsborough, Western Australia

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Dunsborough, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at iiNet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • 61% Internet (61%)
  • 19% Wi-fi (19%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 5% Phone (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • Zaphod_BBX
    Zaphod Beeblebrox (@Zaphod_BBX) reported from Port Macquarie, New South Wales

    @PetraAu @iiNet Using Google Drive to send and receive mail won't stop your problem because it still resides on IInet servers. The 1MB limit is ridiculously tiny. Suggest you bite the bullet and move to a Gmail or Hotmail address. Then you aren't tied into you internet provider for email.

  • Mike_Clear
    💧Mike🌿🌐🐦🌊🍃 (@Mike_Clear) reported

    @PetraAu @iiNet @iiNet better soon be much more helpful and customer friendly, or find the brand looks pretty sick and sorry. Please RT

  • markmorey5
    Mark Morey (@markmorey5) reported

    @PetraAu @iiNet I'm an iinet customer their help desk is usually unhelpful. A couple of times I've lost email access because they changed the POP3 port although my emails are working fine so I don't think they've done that. If you don't get real help ring the Telecom Industry Ombudsman.

  • mooshka79
    Kristy Himbrechts (@mooshka79) reported

    @iiNet doesn’t care about the customer or rectifying their errors all they do is keep charging you for their errors and don’t refund!!

  • mooshka79
    Kristy Himbrechts (@mooshka79) reported

    @iiNet and now tell me someone will contact me in 1-2 working days. Biggest joke of a customer relations department

  • Blissful_way
    Blissful Way (@Blissful_way) reported

    @PetraAu @iiNet I hear you - Left Optus after 15 loyal years as a business customer to migrate to Telstra. Dreadful customer service and a similar story as yours, however, with a different issue.

  • lilimareea
    lilian (@lilimareea) reported

    @PetraAu @iiNet Travelling from nsw to Qld & back couldn’t get over how poor the internet was, more dropouts then connections, I’ve never started my phone so many times before, never experienced it this bad ;( I’m with Telstra

  • mooshka79
    Kristy Himbrechts (@mooshka79) reported

    @iiNet this is getting beyond a joke your call centre can’t transfer me to customer relations they kept me on the phone for 70 mins

  • JustJimWillDo
    Jim Campbell (@JustJimWillDo) reported

    @PetraAu @iiNet Yes, I've been watching your tweets. The whole thing is entirely stupid, but they appear to have you over a barrel. You can change providers (either of internet or just of email), but unless you keep paying iiNet, you're gonna lose any emails that people send to that address.

  • mooshka79
    Kristy Himbrechts (@mooshka79) reported

    @iiNet worst customer service ever. Made me pay twice for a connection at the wrong address still no refund and now charging again to fix!