iiNet outages and service status in Dunsborough, Western Australia

Problems in the last 24 hours in Dunsborough, Western Australia

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Dunsborough, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stuart (@stueyissickofit) reported 35 seconds ago

  Ok @iiNet I can't access my eSim through toolbox, but you can't cancel it, and I can't transfer it, so I am stuck paying for a phone that I can't use, and then when I call up customer service, no manager or supervisor will speak with me. This has been going on for months.

• 
  Phillip Ray (@Ereon74) reported 2 minutes ago

  @iiNet Hey Team, are there any issues for your NBN services in NSW, more specifically the greater Maitland area? Service has been uncharacteristically patchy this afternoon. Semi regular DNS lookup errors and dropouts. They last for anywhere from 2-10 minutes and then come good.

• 
  Bye Bi & GLTQIA Smoko (@annieljensen) reported 2 minutes ago

  Do you know what grinds my gears? When you spend all day doing the work required to get to the bottom of a problem that should not be yours but the company decides it will be, & the 4th rep you’ve spoken to today says “I’m glad we’ve been able to resolve the issue”. .@iiNet 😡

• 
  Phillip Bigg Ind (@PhillipBiggInd) reported 2 minutes ago

  .@TPG_Telecom @Internode @iiNet are all a disgrace, 13+ years with Internode don’t even care if you leave. Worst customer service possible.. All three companies are under one umbrella and it definitely shows when dealing with them. Customer loyalty means **** all

• 
  Books (@Books4566) reported 7 minutes ago

  As usual @iinet are clueless. Take my monthly Payment without fail on the dot every single month. You have a problem with @iinet it’s never their fault it’s always @NBN. Tired of multinationals taking my money with zero accountability

• 
  Manni D (@TheRealManniD) reported 10 minutes ago

  @iiNet Is ultra VDSL down in Torrens ACT?

• 
  Stuart (@stueyissickofit) reported 10 minutes ago

  Ok @iiNet I can't access my eSim through toolbox, but you can't cancel it, and I can't transfer it, so I am stuck paying for a phone that I can't use, and then when I call up customer service, no manager or supervisor will call me. This has been going on for months.

• 
  StyleyedGenXSDisdnxXHedz (@Surfnet_Stuff) reported 11 minutes ago

  @iiNet @VodafoneAU Help raised hand @Telstra_news aswell as poor performance etc.

• 
  Books (@Books4566) reported 13 minutes ago

  As usual @iinet and @nbn having their monthly ‘no Internet for a day’ period. No reason provided. As a customer you pay daily for service and they never credit your daily loss. Big companies can do what they want with impunity.

• 
  Geoff Thomas (@Geofftheplumber) reported 15 minutes ago

  I have been trying to have an issue resolved on @iinet for two weeks I have spent almost 3 hrs waiting today my issue is still unresolved Is anyone there have you all gone home or on strike or on leave all at the same time