iiNet Outage in Dunsborough, Busselton, State of Western Australia

@iiNet @ii_joshy No not last night whole month or so... usually every night 7.30 - late or 8.30 to late. Some times fully unusable 1-3Mbps (but flakey) sometimes 4-6Mbps etc goes back to 47Mbps down and 17 up up is never effected and I usually have much higher up than down...

@iiNet @ii_joshy Sure... I was expecting a follow up regarding the actual issue also...

@Deligracy @iiNet I left iinet 3 years ago, absolutely trash Customer service and whenni asked them to Cancel my contract due to No service provided by them they hit me with a $200 bill. I stayed with iPrimus for a While but Just transferred to Vodafone and am Enjoying the Speeds and Service.

@Deligracy @iiNet I have called them every month for well over a year and they only do a temporary fix, for about 48 hours my speeds shoot up to over 12mbps (I know that sounds shit) then drops back down to less than 1.5mbps. I have never spoken to someone that is 100% fluent in English from iiNet

@Deligracy @iiNet Girl, you need to cancel ASAP and refuse to pay any bills. They are horrible customer service, and their speeds are horrible no matter where you are. You need to change providers

@Deligracy @iiNet iinet are awful, I once spent 4 hours on the phone with them just to try and cancel the service because it was so poor. Never again! Unfortunately Telstra is the only half reliable provider in Aus and that's only really because they have cornered the market 😡

@iiNet C#: 225100072 A while ago I had conversations with your csr's. But they can make up for the performance of ADSL. Upload is too restricted and unrealiable. I am running my tests from a device linked via cable to modem. So please do not try to fix wifi.

@iinet , I will be posting results like this for the future. The service is far from acceptable.

@Deligracy @iiNet I have iiNet and it’s the worst, but we’re locked in for a few more months. My internet constantly drops and slows, and the customer service is the worst. Can’t wait to switch

Hi, We have iinet for a while now. When we just joined this seemed ok. Recent weeks show regular slowdowns. The service is not fit for conference sessions like facetime, or facebook chat. The upstream speeds by no means sufficient. You can notice this strongly talking back.

@anything4views @iiNet Yeah I used to really like them and recommend them, but this move has been an absolute nightmare. Can’t believe how terrible it’s been.

@Deligracy @iiNet They use to be great! but like any other company, they out source under trained technicians overseas to save money.... at the expense of the customer.