1. Home
  2. Companies
  3. iiNet
  4. Brighton, South Australia
iiNet

iiNet Outage Report in Brighton, Adelaide, South Australia

Why is my iiNet service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Full Outage Map

Problems in the last 24 hours in Brighton, South Australia

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Brighton, South Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at iiNet

iiNet is having issues since 04:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  • 61% Internet (61%)
  • 20% Wi-fi (20%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 5% Phone (5%)

Live Outage Map Near Brighton, South Australia

The most recent iiNet outage reports came from the following cities: Adelaide.

CityProblem TypeReport Time
Adelaide Internet 15 days ago
Adelaide Wi-fi 26 days ago
Adelaide E-mail 28 days ago
Adelaide Internet 1 month ago
Adelaide Total Blackout 1 month ago
Adelaide E-mail 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports Near Brighton, South Australia

Latest outage, problems and issue reports in Brighton and nearby locations:

  • jon_benj
    Jonathan Benjamin (@jon_benj) reported from Adelaide, South Australia

    @iiNet DM me and I’ll send you my customer number.

  • BCRSDivisioN_
    BC (@BCRSDivisioN_) reported from Adelaide, South Australia

    @iiNet Just spent time on the phone trying to get the issue I'm having right now sorted with close to zero recognition from your when on the issues we have had over the last month. To be told, it will be fixed by tomorrow is just not good enough at this point.

  • BCRSDivisioN_
    BC (@BCRSDivisioN_) reported from Adelaide, South Australia

    Hey @iiNet how about you get your shit together. Shouldn't have to wait 2 weeks to get internet turned on at a house.

  • adamwatherston
    Adam Watherston (@adamwatherston) reported from Adelaide, South Australia

    @iiNet You guys are a joke! After making me call three times to cancel my account you then charge me another month 🙄. A fourth call to organise a credit and I’m still waiting for it to be paid. Glad my six years as a loyal customer meant something. Definitely won’t be recommending you!

  • Kristie_Bae
    Kristie Baehnisch (@Kristie_Bae) reported from Adelaide, South Australia

    Hey @iiNet this NBN business is the worst!! Had it for two weeks wish I’d never switched from naked broadband. Internet is so slow, it’s unusable. Having to rely on my phone data. HELP.

  • trimbowlme
    Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, South Australia

    @SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU Ours is def not that bad but the dropping in and out is annoying. Speed is great when it's on but drops out for a few minutes each time multiple times a day

  • trimbowlme
    Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, South Australia

    @SeeArePe @iiNet @acccgovau @Telstra I've got the same issue with myrepublic

  • trimbowlme
    Fresh PrinceofBelair (@trimbowlme) reported from Adelaide, South Australia

    @SeeArePe @iiNet @acccgovau @Telstra @VodafoneAU @Speedtest I'm getting 9.4mb/s down wireless which is fine for me

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • weezmgk
    Comrade Weez (@weezmgk) reported

    @iiNet we had our NBN FTTC network connection device replaced on 1 Jan. VOIP phone service has not worked since. Callers to our land line VOIP get a recording 'your call can not be connected at this time OCA 0188.' Outgoing calls get a continuous 900Hz tone.

  • hgo7627
    HG (@hgo7627) reported

    @ACLambert @iiNet Glad that’s over. But what a waste of energy. Like many, I suspect iiNet want to wear you down so you don’t give a fig.

  • OnceANerd
    Once A Nerd (@OnceANerd) reported

    @iinet @NBNCo since the outage on the weekend in Conder/lanyon (postcode 2906), the internet has been very flakey.

  • Retromonkey8
    RetroMonkey (@Retromonkey8) reported

    So @iiNet refuses to read me emails or hear me out. You refuse to credit my account, you continue to call me ok the phone and fail to even come close to an acceptable standard of customer service. 3 days ago I asked for all correspondence to be conducted over email.

  • welshbird77
    Sara Davies (@welshbird77) reported

    @iiNet the worst company EVER !! I have had issues with you for 2 years on my service and about 100 calls to get the NBN installed. FINALLY get a date and the technician hasn't turned up !! I have taken the morning off work and arranged child care. You need to sort it out now !

  • Retromonkey8
    RetroMonkey (@Retromonkey8) reported

    @saltymolty @iiNet Thanks bro but I'm used to not eating... just like I'm used to the iinet services dropping and iinet relying on the fact it will "sort itself out" and they can pretend nothing is wrong in the first place. They need to fix the cause not wait out the symptoms. We deserve better.

  • ACLambert
    Anne CL (@ACLambert) reported

    Good work @iiNet : you just ignore the complaints and levy the "break contract fee" when you don't actually provide a service to our address. It's unconscionable. And did I mention I'm a customer of nearly 18 years standing? #unprofessional #buggerthecustomer

  • tzarcasm
    snato ghauro (@tzarcasm) reported

    Any idea what’s going on, @iiNet? Your website states there’s no outages, but it’s never right

  • hugobrown
    Hugo - Visconde de Mundo (@hugobrown) reported from Sydney, New South Wales

    @iiNet Good Morning No Internet at 2223 is there outage?

  • hugobrown
    Hugo - Visconde de Mundo (@hugobrown) reported from Sydney, New South Wales

    Looks though end has come for ADSL2 internet at home, well was good ride @iiNet 15yrs Its been great can't fault them its been 95% good experience Sadly with @NBN_Australia areas like 2223 lots old apartments strata /owners won't pay connect building /retrofit sucks for renters