iiNet outages and service status in Busselton, Western Australia

Problems in the last 24 hours in Busselton, Western Australia

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Busselton, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NiceMemeBroxD (@Anothergamer00) reported 14 minutes ago

  @pduthie_au @iiNet @iiNet I'm having the same issue, and it's been going on for 5+ hours. Some help would be greatly appreciated.

• 
  Lathaniel Sydney (@LathanielS5437) reported 16 minutes ago

  <ugh> thats been a painful few days. @iiNet I had to literally accost an NBN co tech, who was working on in the pit (because someone else had zero internet) and he discovered the line was actually broken, thanks for making me spend $500 on a new modem plus plan upgrades because your employee told me "the line is fine". Feel free @iiNet to respond and i will give you the telecommunications ombudsmans reference number for the complaint I lodged. Tell me to "wait 24 hours" and our tier 2 tech will be in contact. I couldn't even speak to them to tell them the issue. Garbage service

• 
  pfizer minelli (@anne_zilla) reported 18 minutes ago

  @iiNet hi. My internet is down in west Melbourne. It’s been glitching since the storms. When will it be fixed (not calling because your wait times are terrible and I am meant to be working from home)

• 
  Phillip Bigg Ind (@PhillipBiggInd) reported 20 minutes ago

  .@TPG_Telecom @Internode @iiNet are all a disgrace, 13+ years with Internode don’t even care if you leave. Worst customer service possible.. All three companies are under one umbrella and it definitely shows when dealing with them. Customer loyalty means **** all

• 
  Nathan Moraza (@shwing_dusty) reported 24 minutes ago

  There is a huge amount of endurance required to cancel an @iiNet internet plan. When you speak to someone, they make the call go for so long that you might just give up and stay with them. It's a gauntlet of silly questions and tactics.

• 
  Dan Mill (@DanMillTraining) reported 25 minutes ago

  With @iiNet shutting down their Hosted Exchange on April 30th, have you decided where you're moving your emails too yet? Spoke to a few businesses this week who are either in progress or have completed their move to @Microsoft365 #Migration #Microsoft

• 
  shane myles (@shanemyles23) reported 25 minutes ago

  I find it funny that @Optus keep doing ads promoting good coverage an service when it's the worst in Australia hahahaha. When @iiNet come in 8 yrs am has give better internet . We all no know yes means ' yes for **** reception '

• 
  johnjet1 (@johnjet0) reported 26 minutes ago

  @iiNet Discord voice (UDP) stuck on RTC Connecting / No Route on iinet NBN—bypasses instantly with Cloudflare WARP. Known issue with other AU ISPs this week.

• 
  Michelle Sullivan @mis@aus.social (@misullivan) reported 28 minutes ago

  @aimyaimless @BazzaCC I do.. and 2FA is a good thing if done right. There is no opt out, and only works with SMS for @iiNet which is a problem for me.. last month I had a SIM card issue.. couldn’t pay my bill or report the internet outage on the NBN for 3 days because of it. My bank is not the same,

• 
  🥷🏽 Zack 🥷🏽 (@ZackP1ngu) reported 29 minutes ago

  Hey @iiNet service is normally 90mbs+ but am hitting 1.5 atm. Is there issues in the Malvern area…