iiNet Outage in Busselton, State of Western Australia

@iiNet @ii_joshy I have only ever got replies from chatting on Twitter. Each person says I will get a call back about the next step and never do even if we have a planned time...

@iiNet @ii_joshy No, same... nice speed up and down then suddenly down from say 47down and 17up to less than half down then bottoms out at about 2.6mbps down load with upload still fine.. this usually happens 7pm - late or anytime I need to WORK. Been weeks now still charged normal bill.

@iiNet It's the lack of 'chat'.... I understand there are more processes to tick off with NBN company than with Telstra but everytime now there is an issue it's so much work just to keep your attention span on actual communication. There was a reason we all chose westnet etc back then.

@WestnetAU @iiNet support really isn't what it used to be... sigh

@iiNet Hi there iiNet Australia. As a iinet customer currently in Switzerland I found that Swisscom here (the Swiss Telstra) has put you on their ISP blacklist, for Spam or Phishing or some other reason. We can't access iiNet website or send emails on any device or platform here

@iiNet Customer Over Charged for 6 Months still ongoing I have proof that I: - Cancelled FETCH TV 7 months ago - Downgraded from NBN 100 to NBN50 6 months ago Your staff is agreeing that I did cancel and for 7 months they are processing the cancellation. STILL NOT RESOLVED !!!!

@CatFNBR if you have access to iinet it's 100% worth it, i get 400+ down and 100+ up with 0 ping consistent

@iiNet any news on cable being down in Ballarat

@iiNet @ktml I’m done with ur bullshit. Ur the most useless ******* internet provider every ******* night i get a latency over 100 and all u do is copy and paste as an answer. And no doubt u will to my comment, and they don’t even help!!

@iiNet your service is atrocious how can you jusify $90 per month for such rubbish. Can't watch a movie. Bloody awful.

@iiNet ok thank you, as i have received a few sms since i spoke to someone last night about the NBN not working but its working fine! I will wait for an update.Thank you

@NBN_Australia Yes still no internet. iiNet have booked me an NBN appointment (after receiving no updates from you) with no guarantee you even have a tech available. This is pretty poor guys, we've only had NBN a month.

@garyatloa @melkettle @iiNet Sounds like mine.. I've given up trying to fix it.. just use my @Telstra mobile for backup. In this modern NBN age you need 2 connections apparently..

@ComissionerKate IiNet is the gray con job of all time. Rubbish non service