iiNet Outage in Busselton, State of Western Australia

@iiNet @ii_joshy I have only ever got replies from chatting on Twitter. Each person says I will get a call back about the next step and never do even if we have a planned time...

@iiNet @ii_joshy No, same... nice speed up and down then suddenly down from say 47down and 17up to less than half down then bottoms out at about 2.6mbps down load with upload still fine.. this usually happens 7pm - late or anytime I need to WORK. Been weeks now still charged normal bill.

@iiNet It's the lack of 'chat'.... I understand there are more processes to tick off with NBN company than with Telstra but everytime now there is an issue it's so much work just to keep your attention span on actual communication. There was a reason we all chose westnet etc back then.

@WestnetAU @iiNet support really isn't what it used to be... sigh

@iiNet Could you please re-consider your ads with 2GB as they support and spread hatred, misogyny and violence against women. Thanks,

@wxllys Nbn with iiNet I haven’t had any problems since joining them, and have constant 0-5 ping

@Orda_CS @Telstra @iiNet @Optus Ive heard plenty of stories over the years of Australia getting less than adequate internet. I dunno why its such a problem.

@SilvesterSJ @markzzzsmith We always used to joke that iiNet was a helpdesk operations company, and the only reason they needed a network was to give people something to open tickets about.

@markzzzsmith @NewtonMark Interesting. Sounds like they somewhat achieved what iiNet always wanted. To be a sales / marketing / helpdesk behemoth without actually owning any network assets.

@iiNet We only use WiFi. We see the problems everywhere. The speed drops in the evening.

@iiNet The #nbn installation team was in my house recently. They didn't find any problems. I think there was less than 5 dB loss from the cable pit to my termination point and my neighbour gets 100+ mbps from the same pit. I am wondering if the problem is upstream.

so uhh, mad props to @mmalone26 for teaching staff/customers on @iiNet Whirlpool when major faults caused blowout Support queues. that knowledge has been useful lots of times over my life

Update. Well, we're still connected to the digital world but at a ver-rry slow rate. Nothing as nippy as good ol' adsl, no sir-ee. Maybe an update of the rather shoddy modem supplied by iinet might get things moving a tad quicker. Or not. A and I are only giving it one star.

@iiNet oh, u must mean when I rang to cancel the ADSL service on Monday, and was told there was no need for my call. I assume this was so u could then double charge me for a whole month, had I not been diligent and forced your hand.