iiNet outages and service status in Busselton, Western Australia

Problems in the last 24 hours in Busselton, Western Australia

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Busselton, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marijo Kresoja (@KresojaMarijo) reported 6 minutes ago

  @iiNet, what's the story with the internet outage again in Lyneham ACT?

• 
  GillianA 🌺 (@_IndianPacific) reported 6 minutes ago

  @iiNet I shouldn't have had to top up. There was no explanation that there was an issue. I did not receive a text or an email that there was an issue. All I got was "Can't send text by iiNet. Error 28" iiNet support did not know what Error 28 was nor did Mobile support. Ref # 380798763

• 
  Lathaniel Sydney (@LathanielS5437) reported 7 minutes ago

  <ugh> thats been a painful few days. @iiNet I had to literally accost an NBN co tech, who was working on in the pit (because someone else had zero internet) and he discovered the line was actually broken, thanks for making me spend $500 on a new modem plus plan upgrades because your employee told me "the line is fine". Feel free @iiNet to respond and i will give you the telecommunications ombudsmans reference number for the complaint I lodged. Tell me to "wait 24 hours" and our tier 2 tech will be in contact. I couldn't even speak to them to tell them the issue. Garbage service

• 
  dirtytree (@Dirtytree333) reported 8 minutes ago

  @iiNet it’s very interesting that IiNet seem not to use any of their social media since 2024. It that because of the appalling and depleting customer service like the outage in our area today that was not communicated or corrected in the 14 hours since it went off line ?

• 
  Rod L (@lavo96) reported 10 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

• 
  Baris Bektas (@Chapuller_Baris) reported 12 minutes ago

  @iiNet Hi iinet, I haven’t had internet connection since 5 pm. I checked your network status page and only fault seems to be at O’Connor ACT but I am in Aranda. Could the problem be wider than one suburb. If yes is there an eta?

• 
  steve new (@kipper1958) reported 12 minutes ago

  How crap are @iiNet .. cancel the grapevine mail service .. no notifications or advice this is happening .. no support to customers .. had this email for 18 years so you can imagine work involved updating new email .. do IiNet care .. nope don’t return calls emails online forms

• 
  Wyvernsrose (@wyvernsrose) reported 20 minutes ago

  @DianeDromgold @iiNet They literally have me blocked because for over a month they refused to admit our Internet was even down due to the local nbn works

• 
  Toast (@VelZeNZ) reported 24 minutes ago

  @iiNet @VocusComm what happened to support for bizphone? No client comms, no support, no ability to make changes or add handsets… after 11 years of working together, out of necessity to maintain telephony it’s time to go elsewhere…

• 
  Denyse Whelan BEd.MEd. 💉x5 (@DenyseWhelan1) reported 26 minutes ago

  Hey @iiNet been on hold to #hosting for over 53 minutes…just have an enquiry to check something but not going on line to do it, want to speak to a person. Never waited so long for support