iiNet outages and service status in Busselton, Western Australia

Problems in the last 24 hours in Busselton, Western Australia

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Busselton, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AEB AEB1@bsky.social (@AEBayley) reported 7 minutes ago

  @iiNet what the hell is wrong with you. 6 email messages [1 after other)+ 3 text about same payment is HARRASSMENT, especially after same last month and issue rectified with details AND spoke to your offshore account mgt Stop already and lift your appalling customer service

• 
  Diane Dromgold (@DianeDromgold) reported 8 minutes ago

  It's impossible to get any help from @iinet They are cancelling hosting but no reply to messages, no one ever picks up even when we wait on the phone for hours. Come on! There has to be some way to get help. Has anyone called the Ombudsman?

• 
  Shane Yokom (@Yokom361) reported 12 minutes ago

  Absolutely disgusted at @iiNet support and service. Three phone-calls to update a credit card, total hold time - 4 hours. Currently up to the second phone call and 4 transfers totally 2.4 hours and counting to cancel my business services. On hold to yet another department.

• 
  🇦🇺Mdub (@mattwallis81) reported 13 minutes ago

  hey @iinet ive been cut off 6 times while going through your phone options, you might want to look into it. im trying to go through to tech support.

• 
  Miriam Cosic (@miriamcosic) reported 14 minutes ago

  And, @iinet and #TheMessengerCo, I know how to reset passwords in settings and my post-grad in tech isn't helping here. I need actual tech support, tho you're both hopeless in that dept. I haven't had email on one device or another since Aug 11. Now on both, so zero email.

• 
  Wyvernsrose (@wyvernsrose) reported 18 minutes ago

  @DianeDromgold @iiNet They literally have me blocked because for over a month they refused to admit our Internet was even down due to the local nbn works

• 
  Stefan Tapp (@StefanVXR8) reported 19 minutes ago

  @iiNet Seriously! I have NEVER had some many internet outages and dropouts since I moved my service to you guys! Enough is enough now.

• 
  Rory Bunk (@RoryBunk) reported 19 minutes ago

  120hrs update: @iiNet is still a steaming pile of ordure. Unsurprisingly no resolution, no update, no hope that anyone will be roused before the 4day weekend is over, and no email. Avoid this mob

• 
  GH0ST (@REC0NZ) reported 21 minutes ago

  @iiNet having an issue this past week, noticing currently experiencing high pings to all COD servers??? Or this a @TPG_Telecom @ATVIAssist problem?

• 
  Phillip Bigg Ind (@PhillipBiggInd) reported 22 minutes ago

  .@TPG_Telecom @Internode @iiNet are all a disgrace, 13+ years with Internode don’t even care if you leave. Worst customer service possible.. All three companies are under one umbrella and it definitely shows when dealing with them. Customer loyalty means **** all