Is iiNet having an outage in Rockingham, State of Western Australia?

@TomZorde @NBN_Australia @iPrimusAU Telco ombudsman helped me close the failed ADSL order even though iiNet was disputing they had the right to keep the order open. 40 days with no service! In the end, I ended up buying a useless modem locked to iiNet’s network. #perthinternet

@TomZorde @NBN_Australia @iPrimusAU My punch board (copper) is 2 meters from my property line. After 40 days of customer service con games, iiNet had not connected old school ADSL2 (no NBN in my hood back then).

Westnet/iiNet.com.au Totally disgusted with such shocking lack of service to a couple of 90+ yr Old's in failing health. Shouting to be heard above the b/ground bedlam overseas, spent Hr's on Thursday PM 'No Internet' tried again SAT-Avo' left without Phone line. Must get OUT.

@iiNet is anyone at Iinet support working I have been on the phone twice trying to resolve my internet issue. 3rd time down this month FFS

@sjdix0n @NBNCo @iiNet Ohh you not referring to the Xbox tweet :) hahaha. Yea, that was a bad time with @iinet last night. Generally it’s been spot on though.

@iiNet @iiWaheeb @NBN_Australia I've been through endless diagnostics with you previously. Your solution last time was to tell me to take my business elsewhere. Not a nice move after 20 years with you. It even seemed too hard in the past for @TelcoOmbudsman.

@iiNet @iiWaheeb @NBN_Australia Really, the bottom line would seem to be that either @iiNet or @NBN_Australia are not providing or supplying enough bandwidth to deliver the service you promised. When demand raises due to an influx of visitors to our region the service slows. It happens every summer.

@iiNet @iiWaheeb ... cont. Tomorrow it might be better or worse. So I can't really make a time in advance. What I do know though is that the problem is either at yours or @NBN_Australia's end, not mine, otherwise I wouldn't be getting acceptable speeds in off-peak times.

@amitchell01 @iiNet Might be wider issues... apparently there is a cable cut from Perth to Singapore as well.

@iiNet @iiDarryn Fixed wireless by the way. No, it's not my modem. Only happens at peak periods. I have some three months of appalling service to look forward to.

@ProperBigG You’ve got to love quality customer service from @Telstra - I’ve only had good experiences with @iiNet and we moved to NBN over HFC not that long ago 👍

@albericie @Colinja21771976 @Telstra24x7 No I have found iinet to be really good. Since connecting to the NBN I have had no problems with wifi.

@bevwilly69 @iiNet Go elsewhere. Their customer used to be the best but really sucks now.

@jomacarthur @iiNet Your internet is so slow, you took a week to reply to my tweet. 🤣

@iiNet @iiTalW Don’t understand. The modem says it’s got an internet signal but nothing is showing in the network available dialog box.

@iiNet @iiTalW No. I called last night and was told it was an NBN issue. This has been resolved but now I can’t connect to the modem wirelessly. Called you guys at midday but no call back. IP confit is just giving me media disconnected

@iiNet @iiTalW Internet dropped out completely last night due to an NBN failure. Signal now back but can’t access the modem at all. Tried a reset but no joy. Can’t reach the IP address of the modem.

Help @iiNet internet down again... nbn modem up ... other no internet... cus# 224973861

@iiNet @iiDarryn Unlimited nbn with you .. customer ref 224973861 raised support ticket hours ago

NBN been down all day in Hillarys Perth... @iiNet @networkoutage

@iiNet Hi Darryn RE: S330782549 I'm continuing to have the same issue which is really getting annoying. I'm constantly having to power cycle the router to establish a stable connection. ...cont....

@iiNet Nope, was probably talking to him for ten minutes before he popped me on hold, here I was thinking it was taking a while cause he was working hard to find a solution. Guess your sales teams don’t really want to make sales.

@iiNet pretty disappointed that I just called your sales department to get a new service set up and your consultant said ‘let me just check that’ and then kept me on hold for 17 mins only to take me off hold and hang up right on 20:00 (right as your sales office closes) 👎👎👎

@iiNet im having terrible intenet speed. I have works that due in 4 days and i wont be able to get this done if u guys dont do anything. Shouldnt take this long to figure out the problem. Postcode 4102. Please this is urgent

@iiNet Ive already lodged a complaint via toolbox

@iiNet It appears you don't offer any real time online support, i.e: chat! Astonishing!

@iiNet NBN50 I’ve been a customer for almost 6years and yes I’ve tried everything. On top of it all I’m only getting 30mbps. Not getting what I pay for. I also have mobile with you as well

@iiNet All done and rebooted. Let’s see how it goes. Thanks for the help John 🤟🏻

Don’t expect customer service #iinet

@iiNet I have been trying to get in touch so I can cancel my order. I have been sent someone else’s order, my name was on the packaging but when I opened the box I found the letter, & model etc. was for another customer. I will post that order back but no longer want iiNet myself