iiNet Outage Report in Burrum River, Fraser Coast, State of Queensland
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Burrum River, State of Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Burrum River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (84%)
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Total Blackout (7%)
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Wi-fi (5%)
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E-mail (2%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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jo bella
(@jobeth_b) reported
Despite a technician coming on the 30th of October who saw what the issue was but even he couldn't get through to @NBN_Australia bc there was a process. We followed the process with @iinet but they couldn't seem to explain to @NBN_Australia the issue. So we languished.
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Sandi Logan
(@SandiHLogan) reported
.@iiNet Tks for nothing. Your tech support had been taking calls for 48 hrs before you actually log a job: VDSL2 customers have NO internet, no VOIP, nada. And you have no clue why, let alone how long this will last. Brilliant Xmas marketing. Fix it please. First world problem.
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Dame Holly says #gladysmustgo
(@Lee_Tennant) reported
@pauldutton1968 @iiNet The worst part was that they'd say they'd do something and never do it and then you have to call again and go through it again. I was ready to kill them, honestly.
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L Gervasoni
(@Gervo1865) reported
@iiNet Back on now but this is more than troubleshooting. I'd say wet spring in bad telstra pits and overly split copper. Up to 5 times a day drops out for 15 to 30 mins at a time and o switch to phone for work. No sign of getting better ... @NBN_Australia
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L Gervasoni
(@Gervo1865) reported
@NBN_Australia @iiNet internet has been going out a lot in Hepburn Springs over the past 2 months. Been out for 20 mins now ... turned modem off and on 3 times but no joy. Anyone else having problems?
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Darryl Miles
(@iamdarrylmiles) reported
@Optus I’m with @iiNet and NBN has an outage on their web site for our street.
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👣 🌏 💫 Wiimpitja 🌳 🦅 🐾
(@pauldutton1968) reported
@Lee_Tennant @iiNet That’s all we’ve had for two months of issues with the same broadband response to “fix” the problem. It’s bigger issue clearly if you’d check the history of complaints on the damn service.
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Tony Chatham
(@tony_chatham) reported
@SandiHLogan @iiNet Customer Service 101: don’t argue with or act in a disparaging way towards your customer who pays your wage.
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Sandi Logan
(@SandiHLogan) reported
.@iiNet’s Kris says: “It looks like the outage in the area has already been resolved.” What planet is he on? If getting two minutes’ connectivity before it drops out again, as it has been doing for three days now, is “resolved”, I’m a Xmas ham. Turn it up Kris & fix this please.
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👣 🌏 💫 Wiimpitja 🌳 🦅 🐾
(@pauldutton1968) reported
@belindasmilne @iiNet I’m sick of receiving the same response when clearly something is wrong otherwise why would we need to continually ring for assistance. Professional service should be able to work out a hands on response would need to occur.