iiNet

iiNet Outage Report in Burrum River, Fraser Coast, State of Queensland

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Burrum River, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Burrum River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Burrum River, Fraser Coast, State of Queensland 02/20/2026 21:55

February 20: Problems at iiNet

iiNet is having issues since 01:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (76%)

    Internet (76%)

  2. E-mail (8%)

    E-mail (8%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. Phone (4%)

    Phone (4%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧 (@redruby17) reported

    Four @NBN_Australia outage texts in the previous 30 days and I anticipate another today. This seems really excessive. I appreciate @iiNet receiving my complaints and going through the motions but I'm tried of this dance. Anyone else have this much drama with NBN?

  • mahootna2 Real (Not a bot) Robin :) (@mahootna2) reported

    @redruby17 @NBN_Australia @iiNet Telstra. iiNet, Aussie Broadband and Telstra are pretty much the first choices. The real issue here is crappy copper. Had some replaced but the whole lot is ancient. Ended up contacting our local MP. 4 months later had some new copper. I feel your pain. :(

  • Salsaby Get. In. There. (@Salsaby) reported

    How does a so called professional NBN provider have a support line for home customers not Business customers after hours? Bye 👋 @iiNet

  • mahootna2 Real (Not a bot) Robin :) (@mahootna2) reported

    @redruby17 @NBN_Australia @iiNet Not so often now that some copper has been replaced. Mainly speed issues now.

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧 (@redruby17) reported

    @spud01au @NBN_Australia @iiNet It’s NBN- I usually notice the internet has died. I monitor the lights to see if it’s a firmware or similar update. Then I ping iiNet on here. Then we go through the dance of checks and resets. Then I’m told it’s a widespread issue. Then I get a text from nbn- major outage

  • eurimbla13 Bron: learning from history | A.W.R.S.🦉📚 🐛 🚕🍍 (@eurimbla13) reported

    @redruby17 @iiNet Not my experience with iiNet or the NBN. I do have fibre to the house (was in an early trial zone). I hope you can have it fixed and service resumed.

  • ZeroArmour Allan Randall 알란 란달 (@ZeroArmour) reported

    @iiNet Are you guys asleep? Need a little help with my internet.

  • ACMilanSydney The AC Milan-Godfather (@ACMilanSydney) reported

    Guys, my internet is back in service again. Thanks to the team at @iiNet who got in touch with me by phone to resolve the issue. Great service provider...👍 I will be back with @acmilan updates later, need to catch up with few things first.

  • mahootna2 Real (Not a bot) Robin :) (@mahootna2) reported

    @redruby17 @NBN_Australia @iiNet That’s a bonus. Sadly switching providers won’t help. Perseverance is about the only thing that gets action. Make lots of noise.

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧 (@redruby17) reported

    @mahootna2 @NBN_Australia @iiNet Speed isn't the issue. The issue is outages. Internet had been broken since 1:15pm Brisbane time Monday. It's now 12:17am Thursday. Outages like this every 12-15 days. It's frustrating