iiNet Outage Report in Burrum River, Fraser Coast, State of Queensland

iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

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Problems in the last 24 hours in Burrum River, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Burrum River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

1. 

   Internet (63%)

2. 

   E-mail (13%)

3. 

   Wi-fi (11%)

4. 

   Total Blackout (8%)

5. 

   Phone (5%)

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• Riff Jet (@TheRiffJet) reported a minute ago

  Today’s Amateur Hour @iiNet is brought to you by….You guessed it, iinet. Tactic 101, Lets blame the customer. Tactic 101 A, Lets treat the customer as stupid. Customer Service: Zero. Recommend iinet to others: Zero. #iinet

• Riff Jet (@TheRiffJet) reported a minute ago

  Thanks iinet for the piss poor customer service tonight @iiNet you really have poor form with the customer relations staff member, over my two accounts. Blaming the customer over slow NBN speeds. Why do you do this to customers??? #iinet

• Riff Jet (@TheRiffJet) reported 3 minutes ago

  Seriously @iiNet How can I understand an overseas call center?? How is this efficient customer service? I would suggest you have a manger from Australia give me a call.

• Riff Jet (@TheRiffJet) reported 5 minutes ago

  @TubbsJTattsyrup @iiNet As an 18 year customer iinet, this is appalling customer service you are giving to this couple. You should be ashamed of your behaviour. #iinet

• Riff Jet (@TheRiffJet) reported 7 minutes ago

  Three times I call @iinet (Re returning a call that i missed from a Senior). Twice your staff argue and refuse to even escalate the call. third time was the charm. Calls 1 and 2 are your typical customer service nowadays. But like you care iinet. Recommend #iinet zero. CS Zero

• Tubbs Tattsyrup (@TubbsJTattsyrup) reported 12 minutes ago

  @iiNet As expected, still no call from you. Still zero action. Please be assured that the complaint to the ACCC is being drafted right now. Smh.

• Tubbs Tattsyrup (@TubbsJTattsyrup) reported 13 minutes ago

  @iiNet For all of Qantas’ faults, they solved my refund issue in a 30-minute phone call. 5 hours later, they’ve followed up with an email detailing what was done. Meanwhile, @iiNet is STILL leaving us hanging. 17 days & counting. Do yourself a favour. Don’t sign up with them!!

• Sens (@Sens_exe_) reported 14 minutes ago

  @BloodyOCE @iiNet Thats a stupid excuse and also not how wifi works

• Tubbs Tattsyrup (@TubbsJTattsyrup) reported 15 minutes ago

  @iiNet Poor husband feels at fault for trying to get us a better plan at @iiNet . He didn’t know the catch was that you pay less you don’t get ANY service at all!! Time to call it & revert to Yomojo. Chalk it up to tough lesson learned. @iinet blows!

• Miriam Cosic (@miriamcosic) reported 15 minutes ago

  I'll never forget when I had a couple of days to get to NY for a quick-turnaround job and was utterly shocked when I got there and had no access to my telephone. I see nothing's changed. And we've been a globalised world for some time now... @iinet