iiNet Outage Report in Burrum River, Fraser Coast, State of Queensland
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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.
Full Outage Map
E-mailProblems in the last 24 hours in Burrum River, State of Queensland
The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Burrum River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by iiNet users through our website.
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Internet (84%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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iiNet Issues Reports
Latest outage, problems and issue reports in social media:
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mick
(@shouldandmust) reported
I have lodged ANOTHER complaint with the telecommunications ombudsman but I did that in May 2021 as well and even though I was assured by @iiNet the issue was resolved it has happened again
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Miriam Cosic
(@miriamcosic) reported
Dear @iinet, your Telstra tech was supposed to be coming to fix my internet which has been down for five days now , a shocking situation for a freelance journalist - between 8am and midday today. Is he still coming? #freelance #journalism
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eithne
(@eithne52) reported
@iiNet Hi Kris, I do hope that someone with either the know-how or the clout will get back to us with a real solution rather than soothing platitudes that lead us nowhere near to the reconnection to the internet we've been asking for for 6weeks. #patiencelimit #customer20years
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Tom Brook
(@tjbrooky) reported
Customer service at @iiNet is the worst! So much for a call back…. Just hung up on me! Thanks no internet for the past 2 days!
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Brett Jones
(@Jonesy_Vanlife) reported
@iiNet So your internal systems that are down and effect the customers and not reported anywhere are fixed now ????
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Ian Dawes
(@Ian_Dawes) reported
@iinet Our NBN is running very slow. We are getting 2 to 4 Mbps instead of 50 Mbps. NBN Co aren’t showing an outage. We are at Newcastle West. Do you know what is happening? #iinet
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mick
(@shouldandmust) reported
@NBN_Australia and @iiNet keep telling me the issue can’t be resolved because someone with a similar address must be trying to connect the internet but I don’t have any neighbours and my block hasn’t been altered since it was registered in 1923
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Pam Swanborough
(@NettlePot) reported
Hi @iiNet & @NBN_Australia I just drove 40 mins to find a signal so I can remind you I've had no Wi-Fi since Monday. Golden Plains, northern end. Wtaf, please?... Now I'll go get petrol so I can drive home again. Did I mention wtaf?
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mick
(@shouldandmust) reported
@iiNet confirm they could have fixed the issue on Friday but didn’t and instead assured me every day that they’re “prioritising” the issue and “escalating” my concerns. To ******* where? What a waste of everyone’s time because @iiNet customer service have actively lied every day
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pfizer minelli
(@anne_zilla) reported
@iiNet I have no Grapevine email service in Canberra. No emails for 2 days, webnet down & my phone won’t let me access email. Help line not working today due to tech issues and urgently need email access. Rang yesterday & helpline advice was poor & incorrect. HELP PLEASE!!!