iiNet outages and service status in Burrum River, Queensland

Problems in the last 24 hours in Burrum River, Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Burrum River, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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iiNet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lathaniel Sydney (@LathanielS5437) reported 1 minute ago

  <ugh> thats been a painful few days. @iiNet I had to literally accost an NBN co tech, who was working on in the pit (because someone else had zero internet) and he discovered the line was actually broken, thanks for making me spend $500 on a new modem plus plan upgrades because your employee told me "the line is fine". Feel free @iiNet to respond and i will give you the telecommunications ombudsmans reference number for the complaint I lodged. Tell me to "wait 24 hours" and our tier 2 tech will be in contact. I couldn't even speak to them to tell them the issue. Garbage service

• 
  Dan Mill (@DanMillTraining) reported 4 minutes ago

  With @iiNet shutting down their Hosted Exchange on April 30th, have you decided where you're moving your emails too yet? Spoke to a few businesses this week who are either in progress or have completed their move to @Microsoft365 #Migration #Microsoft

• 
  💧 Vacuous the vaccinated. (@VacuousNess) reported 5 minutes ago

  @iiNet thanks for new modem but -no thanks Just spent fortune moving NBN connection out of child’s bedroom. You offered zero support Then sent us modem which doesn’t need @NBN_Australia line No new modem manual so can’t personalise network name, p’word @acmadotgov #auspol

• 
  Rod L (@lavo96) reported 9 minutes ago

  @iiNet how do I contact you when I’m outside of the country? I have a problem with the Internet at my house in Perth and my family can’t get through to your and they need my invoice, which can’t access to due to no sms.

• 
  zDarkrai (@Simplismm) reported 13 minutes ago

  @iiNet @Xyenia3 hey can you fix my internet lol its been acting up

• 
  Kristian Liddiard (@Kliddiard) reported 15 minutes ago

  @iiNet internet has been intermittent and stuffed for weeks. Call and sitting on hold forever kinda makes for an impossible resolution. Just thought you’d like to know that I’ll be logging a logging a complaint with the Ombudsman. No thanks

• 
  Gabby Neill 🏳️‍🌈🏳️‍🌈🇦🇺🇦🇺 (@BangerzGab35) reported 18 minutes ago

  Was HOPING to get onto @Steam and download my games on my PC, BUT: my OLD @iiNet email is INVAILD on Steam, AND it's saying the password IS F*CKING WRONG!!!!! @Steam_Support, PLEASE HELP!!!!!! 🤬🤬🤬🤬😭😭😭😭

• 
  Gary Bathgate (@BathgateGa3335) reported 20 minutes ago

  Ripped off again. Wtf are you supposed to do with 100gb a month @telstra, @iiNet ? Stop gouging you greedy buggers.

• 
  Books (@Books4566) reported 22 minutes ago

  As usual @iinet and @nbn having their monthly ‘no Internet for a day’ period. No reason provided. As a customer you pay daily for service and they never credit your daily loss. Big companies can do what they want with impunity.

• 
  Paul Paino (@PainoPaul) reported 22 minutes ago

  @iiNet it’s impossible to get through to your tech support team. Been trying all week. As you will not be hosting email services from the end of April how is one meant to change providers??