iiNet

iiNet Outage Report in Burrum River, Fraser Coast, State of Queensland

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iiNet Limited is Australia's second-largest internet service provider. Their focus is primarily on ADSL-based Internet access. iiNet also provides optical-fibre, dial-up, and voice services.

Problems in the last 24 hours in Burrum River, State of Queensland

The chart below shows the number of iiNet reports we have received in the last 24 hours from users in Burrum River and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

iiNet Outage Chart in Burrum River, Fraser Coast, State of Queensland 04/19/2024 10:55

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Most Reported Problems

The following are the most recent problems reported by iiNet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. E-mail (14%)

    E-mail (14%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Wi-fi (6%)

    Wi-fi (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iiNet Issues Reports

Latest outage, problems and issue reports in social media:

  • plainte jeremy andrews (@plainte) reported

    @iiNet I just (at 10.38) received another call displaying the same “Private name Private number” as the previous calls. This time they hung up as soon as I replied. How bad does it have to get before a trace is put on? If I’m not talking to Tal, please refer to my previous message.

  • Par_Grewal Pardeep Grewal (@Par_Grewal) reported

    @iiNet have you got service issues in 2025? Patchy interent since last night and nothing this morning?

  • rodenv roden vuong (@rodenv) reported from Sydney, State of New South Wales

    @iiNet This issue has been elevated to a customer service manager, and so far the experience has been the same: disappointing and frustrating.

  • endeebee Nate Brierley (@endeebee) reported

    @iiNet On my Toolbox login, I can't seem to find a way to track my support ticket/case regarding no internet... Is this still a feature? Or is there another portal for it?

  • brookeg1424 Brooke Gordon (@brookeg1424) reported

    @iiNet please see DM. Can’t login to Toolbox!

  • Josephcoinstag Josephco.instagram (@Josephcoinstag) reported

    @iinet so 7 days (and many hours on phone) without internet after transferring from adsl to nbn..All because of misinformation from iiNet about a modem that I specifically asked about before I requested the transfer. 2 questions: how you going fix this? Why are you charging me?

  • rodenv roden vuong (@rodenv) reported from Sydney, State of New South Wales

    @iiNet incredibly disappointed and frustrated with your customer service. I have called since Monday to try and resolve a problem to no success.

  • rodenv roden vuong (@rodenv) reported from Sydney, State of New South Wales

    @iiNet I don’t understand how you can just leave a customer hanging, promising to call them back and then just disappear. It is NOT my responsibility to chase up your customer service for an update.

  • steve_evil Stephen Walsh (@steve_evil) reported

    To give you an idea of how well this weekend is going so far, the @iinet transact vdsl node is trying to sync me an adsl service. Probably won’t have a tech out before Wednesday at this rate.

  • djcrobertson Dan Robertson (@djcrobertson) reported

    @iiNet Normal service is restored. Thanks if you did anything.