IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (50%)
• Login (30%)
• Withdrawals (10%)
• Website (10%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Markt Schwaben	Trading platform	9 hours ago
Castleford	Withdrawals	6 days ago
Paris	Login	20 days ago
Brussels	Trading platform	22 days ago
Upminster	Login	24 days ago
Bouzigues	Website	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mouse Pillow (@ChazWood5) reported 56 seconds ago

  @englandcricket @IGcom Is this the worst England side to ever tour Australia?

• 
  dismantle_ (@JJJorange) reported 3 minutes ago

  @IGcom @financialombuds If anyone @IGcom is reading this, I still have had no acknowledgement from my support request sent Friday. I emailed yesterday as follow up for the complaints process.

• 
  CT🪐 (@gercekci_V) reported 4 minutes ago

  @IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!

• 
  Matt (@MattySP500) reported 5 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  D.B.A. Galbraith (@DeeBeeEyyGee) reported 7 minutes ago

  @CasinoCapital @IGClientHelp @Trading212 I looked into this recently. According to CoPilot, you can trade options in an IBKR SIPP if you go through a SIPP admin such as Westerby Trustee Services or atsipp. Assuming CoPilot is correct, I might go down this route

• 
  Tom Morris (@TomMorris16) reported 8 minutes ago

  @englandcricket @IGcom The worst bowling attack I've ever seen

• 
  Kryptogem110x (@kryptogem110x) reported 12 minutes ago

  @IGcom Important for IG customers: If you experienced incorrect balances, unjustified spread/fee charges, or trades allowed on non-covered funds, please file a formal complaint with BaFin (DE) or the FCA (UK) now. I can help affected customers draft submissions (checklist + evidence pac

• 
  gin&pinklemonade (@Woodywudpeck) reported 15 minutes ago

  @Blowster85 @Butterheart886 One issue is @IGcom stopping trading in it in June ..might havexan impact if forced sellers..I've yet to find a broker I can transfer to

• 
  andy mufc (@AndrewFearn95) reported 15 minutes ago

  @gazzriley @englandcricket @IGcom Your best player normally bats at 4, so I don’t mind Root staying there - especially as he’s already tried 3 and struggled. Brook on the other hand is vice-captain, he needs to take on a bigger role in the team, it might actually help his game giving him more responsibility.

• 
  IG Client Help (@IGClientHelp) reported 16 minutes ago

  @knox_trading @IGcom We're sorry about this. We're aware of the issue affecting ASX on our platform. If you need to make changes or open a new ASX position, please call us as our Dealers are ready to help. Thanks so much for your patience while we work on resolving this.

• 
  IG Client Help (@IGClientHelp) reported 18 minutes ago

  @its_fundamental @IGcom Are you still seeing the discrepancy in your funds or cash balances? It’s possible this was due to weekend downtime or routine maintenance updates. If the issue is ongoing, please DM us and we’ll look into it right away.

• 
  scottie (@dingle1964) reported 18 minutes ago

  @englandcricket @IGcom Bashir has become a victim of Englands bad batting .

• 
  Matt (@MattySP500) reported 23 minutes ago

  @IGcom But no charts, so you have to flick between accounts... pain in the arse really. Better platforms out there for crypto Will you be able to trade on high volatility days as you do have a tendency of having "We are experiencing issues" on high volatility days.

• 
  10xHunter (@10xHunter) reported 25 minutes ago

  @IGcom fix your website. The buy and sell buttons are not updating the live price. Also, your AI helpbot is terrible.

• 
  Matt (@MattySP500) reported 28 minutes ago

  @IGcom @standardnews The UK markets are terrible and stagnant no wonder they are away to the US.

• 
  rohitchad18 (@rohitchad18) reported 28 minutes ago

  @IGcom , your online portal and app are not loading. Is there a server outage?

• 
  Mark Thomas (@mtstormus) reported 29 minutes ago

  @englandcricket @IGcom Umpire been paid to help the Indians by the ICC again

• 
  K4bala (@k4bal4) reported 29 minutes ago

  @IGcom does your platform is down? I can not trade

• 
  Tan Eriogerg (@nasteegee) reported 33 minutes ago

  @englandcricket @IGcom Do you English folk just consider it a loss as soon as the boys get on the plane to come down here to convict/peasant land?

• 
  Mr Downs (@MrD23English) reported 36 minutes ago

  @englandcricket @IGcom Atkinson, Carse, Tongue and Jacks is without doubt the worst bowling attack of all test-playing nations. Aus to post 500+ in their first innings.

• 
  Rob ⭐⭐️ (@LordBadshot) reported 37 minutes ago

  @Smudgedann @IGcom Not a happy ship. New mgmt seem to be doing their best to destroy what was a great brand. Trouble is they are printing cash with all this vol so mgmt will believe their own hype. Clients will vote with their feet imo.

• 
  KryptoBeast (@BeastKrypto10x) reported 45 minutes ago

  Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only. @IGcom

• 
  KryptoBeast (@BeastKrypto10x) reported 51 minutes ago

  Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a compensation up to 1000$ for verifiable admin work. Genuine cases only. @IGcom

• 
  smudgedan (@Smudgedann) reported 51 minutes ago

  @adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise

• 
  J.Hick (@Hickbcfc) reported 53 minutes ago

  @englandcricket @IGcom 37 💯 is crazy and he’s not slowing down

• 
  Heetan J (@Heetan001) reported 54 minutes ago

  @IGcom @IGClientHelp I’m very dissatisfied and disappointed with your service team. They have finally responded but the lack of care and attention has been outrageous.

• 
  smudgedan (@Smudgedann) reported 56 minutes ago

  @IGcom a real prince amongst thieves when it comes to the online brokers. Not only offering a ubiquitous service, but giving it gratis and not telling their clients what they can and can’t invest in. Take note @HLInvest and Interactive Investor

• 
  zenXV (@zenxv) reported 56 minutes ago

  @IGcom I have an urgent trading issue and been on hold for 45 minutes on webchat, phone and Whatsapp in which time the stock I am trading has had 8% upside. This is terrible for live traders?

• 
  WhatsaMata8 (@whatsamata8) reported 56 minutes ago

  @IGcom how do I get to speak to a human to resolve an issue? I’m trapped in AI chatbot hell where it keeps telling me to do something that doesn’t work, over and over again

• 
  Victor Cortino (@CortinoVictor) reported 58 minutes ago

  @englandcricket @IGcom Worst English side to ever tour Australia, by miles and miles and miles. Weak. Pea hearted. Pathetic