IG status: trading issues and outage reports
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Full Outage Map
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Problems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
- Trading platform (44%)
- Login (33%)
- Website (22%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Login | 8 days ago |
 Berlin
|
Login | 1 month ago |
|
Southwark
|
Login | 1 month ago |
|
Radstock
|
Website | 2 months ago |
|
Kendal
|
Trading platform | 2 months ago |
|
Leer
|
Trading platform | 3 months ago |
Full Outage Map
Community Discussion
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IG Issues Reports
Latest outage, problems and issue reports in social media:
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Jumpers for Goalposts (@UKFootie66) reported@englandcricket @IGcom What an awful bowling line up
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ForGodsGlory (@MojoSnowman) reported@IGcom BEWARE! Klarna allows fraud and you'll still have to pay!!! They say you're protected but their "fraud dept" is a fraud. They find every excuse NOT to help you and just keep taking your monthly payment, even when you didnt recieve the item because of criminals that use Klarna on fraudulent websites (allowed by Klarna). Is fraud commonly accepted by Klarna without any consumer protection? Klarna has a history of this. Just check out all the Facebook comments on their Page. It seems there are no safeguards for being defrauded and still having to pay Klarna, even though plenty of proof of fraud is given as evidence to Klarna's "fraud" dept. Klarna's customer service staff is incapable of handling fraud to the frustration and dismay of customers. Are fraudulent companies treated better than customers at Klarna? In July I ordered a product online that never arrived. I used Klarna to pay thinking it would be convenient. It turns out the website was a fake, but was able to ACCEPT PAYMENT USING KLARNA. I gave their CS rep all the incriminating proof of my claim but after 24 hours was told in an email that my claim was invalid. This is a very valid claim with more than enough proof for a 10 year old child to understand, yet Klarna's fraud dept obviously didn't take the time to actually "investigate" my claim. Since then I've spoken to several of Klarna's agents only to be told to wait for the "Fraud Dept" to contact me. Today another payment has been charged. They won't stop payments. The CS rep today said he can't stop the payments. I hope you can see how frustrating this is. I am now paying Klarna for a product that I never recieved, but the criminals who defrauded me GOT PAID BY KLARNA. - How many other Klarna customers are being treated this way? - How many fraudulent companies do business with, and get paid by Klarna? Just check the comments on their FB page. Klarna's customer service reps and fraud department are obviously unreliable and will NOT protect consumers. They act as if they dont care about theft and fraud as long as they get their money. Is this the sentiment of the entire company all the way to the top? Sebastian Siemiatowski and Michael Moritz? It seems they care only about the money they put in their own pockets even when criminals use their services and steal the money from consumers. This is Bad and Evil business!
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Heetan J (@Heetan001) reported@IGcom @IGClientHelp I’m very dissatisfied and disappointed with your service team. They have finally responded but the lack of care and attention has been outrageous.
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John Dow (@jeffalan2112) reported@IGClientHelp Your QR code to verify debit cards is not working. The page that loads just spins and spins. Your IT should look into that.
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Andy Gill (@andygill76) reported@DinoGTFC @englandcricket @IGcom Fair point. Reckon if Potts can get that handicap down to single figures he might have more of a shot.
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Kryptogem110x (@kryptogem110x) reported@IGcom Important for IG customers: If you experienced incorrect balances, unjustified spread/fee charges, or trades allowed on non-covered funds, please file a formal complaint with BaFin (DE) or the FCA (UK) now. I can help affected customers draft submissions (checklist + evidence pac
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Matt (@MattySP500) reportedAnyone else having issues with the charts on IG index @IGcom @IGClientHelp
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#TPAE (@TpaeSkinnykat03) reported@englandcricket @IGcom Wasn’t Duckett on his “last warning” for tipping a pint on Jimmy’s head? Bloke was battered in Noosa, looks fat and can’t buy a run. Baz’s solution, have another game son. What a tier 2 joke of a cricketing nation. #Ashes
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Third Man View (@3rdManView) reported@englandcricket @IGcom Two changes, big questions. 👀 Fresh legs in Bethell & Atkinson, but at 3-0 down, England need more than changes, they need answers. 💥🏏 Boxing Day pressure just went up. 🔥#Ashes #3rdManView
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Grassroots North Wales (@NWSportDave) reported@McAdamNo5 @englandcricket @IGcom Top class?? Two of the worst, one just a little better than the other, but both lousy with pathetic bowling attacks
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smudgedan (@Smudgedann) reported@IGcom a real prince amongst thieves when it comes to the online brokers. Not only offering a ubiquitous service, but giving it gratis and not telling their clients what they can and can’t invest in. Take note @HLInvest and Interactive Investor
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Mark Newton (@Mark_Newton1) reported@djp4976 @IGcom There customer service is zero, call centre staff giving out wrong information. Philippines and Eastern Europe call centres useless. Their IT infrastructure is 3rd world & needs upgrading, but they spend 000's millions on new acquisitions to the detriment of the platform.
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Mouse Pillow (@ChazWood5) reported@englandcricket @IGcom Is this the worst England side to ever tour Australia?
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Ahmed Mohamed (@sayed_sikaa3) reported@numann14 @IGClientHelp Try reaching out to Grahamtech14 on Instagram regarding any issues with your account they got mine fixed earlier today.
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Amynah (@Amynah_Aziz) reported@IGcom I have been struggling since friday to create a live account (7x), response from IG all 7x, "sorry we are having technical issues". I sent an email twice to accountopening but no reply as yet. Can someone help please?
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bobfromthebell (@bobfromthebell) reported@PAFCRyan @englandcricket @IGcom A few hours lost to bad weather…all that did was prolong India’s misery and allow me to grab a couple of beers and a sandwich to enjoy whilst revelling in victory. Test cricket is about the away side adapting to conditions they’re not used to. India will need to overcome
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Matt (@MattySP500) reportedAnyone else having issues with the charts on IG index @IGcom @IGClientHelp
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Matt (@MattySP500) reportedAnyone else having issues with the charts on IG index @IGcom @IGClientHelp
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Sengoku (@Sengoku21524499) reportedAnyone else experiencing problems with IG SB's. Live dealing on charts doesn't show anymore?? @IGcom
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Matt (@MattySP500) reportedAnyone else having issues with the charts on IG index @IGcom @IGClientHelp
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Casino Capital (@CasinoCapital) reported@chippycapital I actually like IG generally, am probably one of their longest-standing customers (last century!), but damn @IGClientHelp they'll just ignore you when you try and suggest tiny UX changes that would improve their systems. Am on verge of shutting all my accounts except spreadbet
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G. (@LArsenal96) reported@englandcricket @IGcom I do think not putting Jacks or Stokes at 3 is stupid. Instead you wanna chuck a 21 year old in the deep end for no reason? Pope didnt bat at 3 when he first came in & neither should Bethell.
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ShareSpeccy (@ShareSpeculator) reported@baz_trading @IGClientHelp Are you getting the same error?
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J.Hick (@Hickbcfc) reported@englandcricket @IGcom I doubted him never felt so stupid in my life what a player
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Andrew Whitaker (@whitaker_andrew) reported@RhysBenjamin @englandcricket @IGcom Agree to an extent but he’s been poor for a while. This series he’s been another opener though, losing an opener in the first over far too many times. Sibley had a good season and should have been in the squad for stability at the top of the order
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RightOn (@RightOn10) reported@englandcricket @IGcom High quality act . Class Act through and through
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CT🪐 (@gercekci_V) reported@IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!
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smudgedan (@Smudgedann) reported@DavidBurton1971 @Aquis_Exchange @IGcom Need a credible solution for this. What benefits does this migration offer customers that that outweighs the aggravation for holders of Aquis shares
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Sudhin ps (@Sudhinps15) reported@englandcricket @IGcom Stupid management backing jamie overton we need extra bowler This guy overton most of the tym score half century with his ball ( in t20) Sam curren also leak runs how we can defend a big total in a flat track Horrible team selection wood / toung will be good options
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Matt (@MattySP500) reportedAnyone else having issues with the charts on IG index @IGcom @IGClientHelp