IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Login (50%)
• Trading platform (40%)
• Website (10%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Login	4 days ago
Brussels	Trading platform	6 days ago
Upminster	Login	8 days ago
Bouzigues	Website	29 days ago
Badajoz	Trading platform	1 month ago
Ciempozuelos	Trading platform	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martha (@Martha_aka_eve) reported 1 minute ago

  @REDBOXINDIA @IGcom Already the gap down is closing bears are fked

• 
  matt (@clarityenjoyer) reported 2 minutes ago

  @englandcricket @IGcom Terrible team

• 
  TheSecretTravelAgent (@japers_1984) reported 4 minutes ago

  @IGcom Worst take of the day goes to…..

• 
  Rich On Macro (@RichOnMacro) reported 19 minutes ago

  @kev123703 @IGcom It’s not the borrow that’s the problem, 10 minutes after Harper requests him to get borrow, he says they are short 100m of stock! Even with borrow, then it would be highly unethical to slot 5 different banks in £20m each just before a -8% announcement! You’d get cut off from all!

• 
  Kryptogem110x (@kryptogem110x) reported 21 minutes ago

  @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

• 
  Tom Morris (@TomMorris16) reported 21 minutes ago

  @englandcricket @IGcom The worst bowling attack I've ever seen

• 
  King (@KK39072403) reported 22 minutes ago

  @maneco1964 @IGcom #Silver was played and slammed down by almost $3 post it's ATH of $51.38

• 
  Matt (@MattySP500) reported 31 minutes ago

  @IGClientHelp mobile login on iphone not working ?

• 
  Heetan J (@Heetan001) reported 32 minutes ago

  @IGcom @IGClientHelp I’m very dissatisfied and disappointed with your service team. They have finally responded but the lack of care and attention has been outrageous.

• 
  Trader nomad (@trader_nomad) reported 34 minutes ago

  Do not try to open the account with @IGcom it is a nightmare. I sent my personal documents, two different bank account statement from two banks for address verification yet they claim for six weeks it is not enough defying their own rules!!! Further more telephone number they claim they can not reach although I am talking with their support on WhatsApp from that number! Completely ridicolous

• 
  dismantle_ (@JJJorange) reported 34 minutes ago

  @IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.

• 
  paul Borrowdale (@BorrowdalePaul) reported 35 minutes ago

  @ChazWood5 @englandcricket @IGcom oh god yes awful bowling attack dodgy wicket keeper no spinner terrible openers.

• 
  Deanna LeCoyte (@radiodandy75) reported 36 minutes ago

  @IGcom @DraconicIntel That's awful after so much hard work and expectations 💔

• 
  Fordy-PUFC (@MrFord89) reported 37 minutes ago

  @imrksk @englandcricket @IGcom Yeah. That's why England did it. But now our batsmen struggle with any sort of movement. And our bowling line up is awful

• 
  Kryptogem110x (@kryptogem110x) reported 37 minutes ago

  @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

• 
  Mr•K (@Mr_K2015) reported 37 minutes ago

  @IGcom Can’t login to my account?

• 
  Jumpers for Goalposts (@UKFootie66) reported 37 minutes ago

  @englandcricket @IGcom What an awful bowling line up

• 
  Steven Rowe (@Stevenrowe25) reported 41 minutes ago

  @AkshithJha88423 @englandcricket @IGcom Sometimes u have to lower ur expectations I guess cos of the fact it’s very hard to find a good opening combo these 2 do bat well together so maybe they just have to take this stability at the top is a good thing

• 
  dismantle_ (@JJJorange) reported 42 minutes ago

  @IGcom @financialombuds I am also still pending a reply to this issue from last week, they have gone beyond 1 business day.

• 
  Matt (@MattySP500) reported 43 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Amynah (@Amynah_Aziz) reported 43 minutes ago

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  Les Norton (@Les_NortonAU) reported 47 minutes ago

  @englandcricket @IGcom i still think hes sitting down when hes standing up

• 
  Matt (@MattySP500) reported 48 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  andy mufc (@AndrewFearn95) reported 48 minutes ago

  @gazzriley @englandcricket @IGcom Your best player normally bats at 4, so I don’t mind Root staying there - especially as he’s already tried 3 and struggled. Brook on the other hand is vice-captain, he needs to take on a bigger role in the team, it might actually help his game giving him more responsibility.

• 
  Tom Norman (@plaste) reported 48 minutes ago

  @wealthelf @HLInvest @IGcom I'm trying out Trading212 for an ISA and not having any issues so far. Had it for about 6 months. (Though was an expensive spread for a smallcap.)

• 
  Ric₿ezos (@BezosRic) reported 48 minutes ago

  @DonaldPond6 @IGcom Yes, wonder if the decision was made further down the chain. If the CEO was aware that's an absolute shocker. Might be an opportunity for @vladtenev at Robinhood to steal some more UK market share by just offering better customer experiences.

• 
  🅰️ndrew Brahms (@inthe_flowers) reported 52 minutes ago

  @CasinoCapital @IGClientHelp @Trading212 Only issue I have is some tiny float stocks in the UK are really difficult to execute on T212 compared to IG - i.e. I have put a limit buy for the same price on both platforms, IG executed a lot quicker than T212. Maybe the lesson is to avoid illiquid garbage stock

• 
  CarlRambo2025 (@CarlRambo2025) reported 54 minutes ago

  @IGcom Why isn't XRP on your picture? Solano breaks down every 2nd month

• 
  Girish Menon (@wildlifegiri) reported 55 minutes ago

  @englandcricket @IGcom The worst team ever

• 
  jack (@johnmar74440222) reported 55 minutes ago

  @englandcricket @IGcom WTF WID THIS FRAUD TEAM