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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (86%)
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Website (14%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kendal |
Trading platform | |
 Leer |
Trading platform | |
| Portsmouth |
Trading platform | |
| Basingstoke |
Trading platform | |
| Brandenburg an der Havel |
Trading platform | |
| Leer |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Pinky
(@debshampa) reported
@IGClientHelp Totally unacceptable!@IGClientHelp I been waiting from last few months to sell of few of shares when market goes down and so disappointed now
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MBTrading
(@MBdaytrading) reported
@IGcom down ! Sort it out please
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n
(@kinderrbuen0) reported
@IGClientHelp I am getting an error message when trying to buy ETFs, that i am trading a complex instrument currently not available to trade on my account. Could you please assist?
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JayOne International 🇬🇧🇯🇲🇺🇲🌏
(@budgetballeresq) reported
@IGClientHelp , I have previously invested in ARKK and ARKF while being blocked from investing in ARKG and QQQ. Now I am being blocked from l investing in any of these, with the note that they are "complex instruments". What is the issue?? @IGcom
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Liquid Gold
(@scyong23) reported
@IGClientHelp I’ve had issues for months and they said oh we have never seen anything like it. Laggy AF when there’s volume
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Mr Mitovsky
(@MMitovsky) reported
@Lilalush @IGClientHelp TBF all brokers are down. I have friends in HK and US saying same thing.
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Daniel
(@Dan_The_Maiin) reported
@DM32675446 @itsakarl @IGClientHelp IG not the only one down. But yeah its BS!
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Pinky
(@debshampa) reported
@IGClientHelp How long do you need to investigate and then fix @IGClientHelp
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Etan_blanc
(@EtanBlanc) reported
@IGcom Good afternoon, I have tried accessing customer service on your email and telephone services, I was wondering if i could please have my account verified, thank you
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pmt
(@newvixtrader) reported
@IGClientHelp @IGcom Fix it ! For God’s sake
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gin&tonic
(@Woodysue) reported
Anybody else having a bad day on markets? @IGClientHelp your platform went down awful service now app doesn't log in either..how can we trade when your platform is down.
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Mary
(@Mary33246751) reported
@IGClientHelp Not acceptable at all...... hey IG clients pls we need to do something...... this is ridicules.... I have other accounts with other brokers.... I never have/had issues.... this is not even an issue, this is disaster.... 😡😡😡😡
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🅡 Satoshi Nakamoto 🅡
(@simplyloveleeh) reported
@damonwinnard @elonmusk @IGcom Share anything AMC related mate! This is how the rich stay rich and the poor stay poor! **** the big boys
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JayOne International 🇬🇧🇯🇲🇺🇲🌏
(@budgetballeresq) reported
@IGClientHelp @IGcom Why is a 24 hour contact number provided to sign up new accounts, but nothing provided for existing clients to discuss ongoing issues?? #IG
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The Mad Stork
(@The_MadStork) reported
@pjb2go @IGcom Yup. Was down for an hour on US open. Back up now
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🕗ontheup🕟
(@pjb2go) reported
Anybody else having issues with @IGcom platform?
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Jon Dales💙
(@Jonno_Dales) reported
@Woodysue @IGClientHelp It's a bad day! Sit tight and wait for better days.
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gin&tonic
(@Woodysue) reported
@Owen4Mike @jpsc01 @IGClientHelp I actually find spreadex the most reliable service
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Andrea34
(@Andrea334506911) reported
@shiftingshares @IGSquawk As I said a few days ago, @IGClientHelp your customer services is RUBBISH, you make very poor attempts to resolve most of my queries. I'm still waiting for a response to my latest email on a chain to you that I sent WEEKS ago!
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Damon.Winnard
(@damonwinnard) reported
@simplyloveleeh @elonmusk @IGcom doing the same. Just says error when you try to buy.
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Luke Devlin
(@lxkedevlin) reported
@IGClientHelp I deposited £500 into my account but after your website crashed and I got back on it had disappeared. Please fix this
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#100%Trader
(@BANGONtrader) reported
anyone else been having problems with @IGClientHelp #IGindex this afternoon 😡😡😡
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Chris Hennessy@hedgeguy
(@hedgeguy2) reported
@BANGONtrader @IGClientHelp JUST MOVE TO THEIR NEW PARTNER tastyworks..never down..
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IG
(@IGcom) reported
@moneycrab @IGClientHelp Please refresh your browser and try and login again.
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Travel_crypto
(@Travelcrypto1) reported
@IGcom the app is still not working properly why?
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IG
(@IGcom) reported
@CurtisLoew15 @IGClientHelp Please refresh your browser and try and login again.
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Qamar Hussain
(@qamar_hussain1) reported
@IGClientHelp 1/2 Remedy does not involve giving your clients the cold shoulder when you're in the wrong. You have had more than sufficient time to properly & adequately address the issue but instead, your silence & inaction over the matter is worse than your original mistake! #forextrading
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K3
(@k3books) reported
@IGClientHelp @IGcom gold goes down $16 positions open buying gold. goes to $1834 lost chance to buy when low.. phone trading is not practical. 3 times this has had happened last 12 months . volitility sorry NO services. is a theame.. no message in inbox. very strange
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MHussain
(@MU05_TOY) reported
@IGClientHelp Why does this always happen when there’s volatility. Fix it we’re losing money
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I am David
(@loveisaduel) reported
@IGcom hi, I have been trading PLUG in IG. What is the leverage? It’s seems to be more than NIO? PLUG price goes up and down dramatically fast. Please advise