IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (50%)
• Login (30%)
• Website (20%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Badajoz	Trading platform	2 days ago
Ciempozuelos	Trading platform	3 days ago
Hackney	Trading platform	3 days ago
London	Login	16 days ago
Berlin	Login	1 month ago
Southwark	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Victor Cortino (@CortinoVictor) reported 1 minute ago

  @ChazWood5 @englandcricket @IGcom Yes. Easily. By far the worst.

• 
  Bazzer (@baz_trading) reported 3 minutes ago

  @ShareSpeculator @IGClientHelp Yeah same error

• 
  𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦 (@the_carpdiem1) reported 4 minutes ago

  @englandcricket @IGcom No problem brooky

• 
  Tarjei Thomassen (@technoteee) reported 6 minutes ago

  @IGcom Too bad IG are so expensive trading equities 🫤

• 
  andy mufc (@AndrewFearn95) reported 8 minutes ago

  @gazzriley @englandcricket @IGcom Your best player normally bats at 4, so I don’t mind Root staying there - especially as he’s already tried 3 and struggled. Brook on the other hand is vice-captain, he needs to take on a bigger role in the team, it might actually help his game giving him more responsibility.

• 
  Rupert 🇬🇧 (@RGrauholz1871) reported 9 minutes ago

  @ChazWood5 @englandcricket @IGcom No, but this is the worst Australian side since 2011

• 
  SimplyGreat (@MiaJenkinsonXXx) reported 10 minutes ago

  @MWJS82 @englandcricket @IGcom They could have all the warmups they want and it wouldn't change the outcome as long as you have Key, McCullum and Stokes in background. I hope everyone is bracing themselves for the most embarrassing series loss we've ever had down under

• 
  Mr•K (@Mr_K2015) reported 12 minutes ago

  @IGcom Can’t login to my account?

• 
  Casino Capital (@CasinoCapital) reported 15 minutes ago

  Hey @IGClientHelp, do you think you'll ever fix your share dealing accounts so it shows which currencies/amounts my funds are in? Just one of those basic things that's annoying enough I'll prob close my account over.

• 
  fundamentally its a bargain (@its_fundamental) reported 17 minutes ago

  @IGClientHelp Known issue with platform? @IGcom Funds / Cash balances are wrong on both browser and phone app.

• 
  Third Man View (@3rdManView) reported 17 minutes ago

  @englandcricket @IGcom Two changes, big questions. 👀 Fresh legs in Bethell & Atkinson, but at 3-0 down, England need more than changes, they need answers. 💥🏏 Boxing Day pressure just went up. 🔥#Ashes #3rdManView

• 
  RightOn (@RightOn10) reported 18 minutes ago

  @englandcricket @IGcom High quality act . Class Act through and through

• 
  Macro Joe (@wealthelf) reported 21 minutes ago

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  Andrew Whitaker (@whitaker_andrew) reported 23 minutes ago

  @RhysBenjamin @englandcricket @IGcom Agree to an extent but he’s been poor for a while. This series he’s been another opener though, losing an opener in the first over far too many times. Sibley had a good season and should have been in the squad for stability at the top of the order

• 
  Terry and a turtle (@terryrus99) reported 23 minutes ago

  @englandcricket @IGcom Good decision but doesn't England also have a replacement for Duckett? Or maybe move Duckett down the order, where his prodding outside off stump is less risky. Jacks could be a more suitable opener than Duckett.

• 
  Watermelõn 🍉 (@wa7ermelon) reported 26 minutes ago

  @Mr_K2015 @BarnyardBull72 @IGcom nope unfortunately, I contacted support the other week to get them to add it but nothing since. Can buy on most other platforms.

• 
  10xHunter (@10xHunter) reported 29 minutes ago

  @IGcom fix your website. The buy and sell buttons are not updating the live price. Also, your AI helpbot is terrible.

• 
  Matt (@MattySP500) reported 38 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Benjamin Hernandez 🔥 (@benjamin_hsys) reported 40 minutes ago

  @IGcom flash crash again huh

• 
  matt (@clarityenjoyer) reported 44 minutes ago

  @englandcricket @IGcom Terrible team

• 
  jack (@johnmar74440222) reported 45 minutes ago

  @englandcricket @IGcom WTF WID THIS FRAUD TEAM

• 
  Matt (@MattySP500) reported 46 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Harald Hadrada (@HaraldHadrada2) reported 48 minutes ago

  @Smudgedann @robjohnsonrj1 @IGcom Service company and a bloody good one v now a load of **** that bets against us at every juncture and when they are losing shut up shop.

• 
  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported 49 minutes ago

  @IGcom morning. You have blocked my account, your help desk can give me no reason for this. I have tried 3 times to withdraw my balance to no effect, your help desk say there is no record of withdrawal application even though I have email conformation. Is there an issue?

• 
  Mark Thomas (@mtstormus) reported 50 minutes ago

  @englandcricket @IGcom Umpire been paid to help the Indians by the ICC again

• 
  𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦 (@the_carpdiem1) reported 50 minutes ago

  @englandcricket @IGcom It's okkk.. no problem

• 
  Abs B (@AbsB498343) reported 50 minutes ago

  @englandcricket @IGcom Whats happened to Ducketts form? Hope he gets these awful innings out of his system before the Ashes. Tbf was an unplayable delivery

• 
  Harald Hadrada (@HaraldHadrada2) reported 58 minutes ago

  @IGClientHelp Can you please update us ASAP. Your service and response is toilet. You used to be a pillar or trading and standards. Your now well.......

• 
  Dino - GTFC (@DinoGTFC) reported 59 minutes ago

  @andygill76 @englandcricket @IGcom If he can neck a pint down quicker then Duckett he might get in

• 
  Zaraq Afzal (@afzal_zara26257) reported 60 minutes ago

  @englandcricket @IGcom An innings of highest quality by Joe Root.