IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (69%)
• Login (15%)
• Withdrawals (8%)
• Website (8%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Sérignan	Trading platform	5 days ago
Perpignan	Trading platform	5 days ago
Bordeaux	Trading platform	5 days ago
London	Trading platform	28 days ago
Markt Schwaben	Trading platform	29 days ago
Castleford	Withdrawals	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  gin&pinklemonade (@Woodywudpeck) reported 2 minutes ago

  @Blowster85 @Butterheart886 One issue is @IGcom stopping trading in it in June ..might havexan impact if forced sellers..I've yet to find a broker I can transfer to

• 
  Tan Eriogerg (@nasteegee) reported 3 minutes ago

  @englandcricket @IGcom Do you English folk just consider it a loss as soon as the boys get on the plane to come down here to convict/peasant land?

• 
  Macro Joe (@wealthelf) reported 3 minutes ago

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  gin&pinklemonade (@Woodywudpeck) reported 5 minutes ago

  @Jack_Donaghy1 @IGcom I've put in a complaint let's see what happens lols

• 
  jack (@johnmar74440222) reported 13 minutes ago

  @englandcricket @IGcom WTF WID THIS FRAUD TEAM

• 
  Andrew Whitaker (@whitaker_andrew) reported 15 minutes ago

  @RhysBenjamin @englandcricket @IGcom Agree to an extent but he’s been poor for a while. This series he’s been another opener though, losing an opener in the first over far too many times. Sibley had a good season and should have been in the squad for stability at the top of the order

• 
  Humaira A (@BuksNCofy) reported 19 minutes ago

  @igcom @igclienthelp Been waiting for 2 hours on your WhatsApp ‘service’ + live chat with no response. Simple requests go through convoluted processes; I was promised a 3hr turnaround on a ‘ card verification’ that is still pending over 24hrs later? Shocking customer service!

• 
  Matt (@MattySP500) reported 20 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Girish Menon (@wildlifegiri) reported 20 minutes ago

  @englandcricket @IGcom The worst team ever

• 
  Victor Cortino (@CortinoVictor) reported 21 minutes ago

  @ChazWood5 @englandcricket @IGcom Yes. Easily. By far the worst.

• 
  Dino - GTFC (@DinoGTFC) reported 21 minutes ago

  @andygill76 @englandcricket @IGcom If he can neck a pint down quicker then Duckett he might get in

• 
  matt92 (@matt92__) reported 23 minutes ago

  📊 Deal Status: ACCEPTED ✅ or 📊 Deal Status: REJECTED ❌ ❌ Reason: [exact IG error message] Any tech experts on here #IG #TradingView #Replit @tradingview @ReplitSupport @IGClientHelp

• 
  Rob ⭐⭐️ (@LordBadshot) reported 26 minutes ago

  @Smudgedann @IGcom Not a happy ship. New mgmt seem to be doing their best to destroy what was a great brand. Trouble is they are printing cash with all this vol so mgmt will believe their own hype. Clients will vote with their feet imo.

• 
  QuantumX (@QuantumStateX) reported 29 minutes ago

  @IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.

• 
  Kryptogem110x (@kryptogem110x) reported 33 minutes ago

  @IGcom Important for IG customers: If you experienced incorrect balances, unjustified spread/fee charges, or trades allowed on non-covered funds, please file a formal complaint with BaFin (DE) or the FCA (UK) now. I can help affected customers draft submissions (checklist + evidence pac

• 
  KryptoBeast (@BeastKrypto10x) reported 35 minutes ago

  Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a compensation up to 1000$ for verifiable admin work. Genuine cases only. @IGcom

• 
  Third Man View (@3rdManView) reported 35 minutes ago

  @englandcricket @IGcom Two changes, big questions. 👀 Fresh legs in Bethell & Atkinson, but at 3-0 down, England need more than changes, they need answers. 💥🏏 Boxing Day pressure just went up. 🔥#Ashes #3rdManView

• 
  Abs B (@AbsB498343) reported 35 minutes ago

  @englandcricket @IGcom Whats happened to Ducketts form? Hope he gets these awful innings out of his system before the Ashes. Tbf was an unplayable delivery

• 
  MB (@MBdaytrading) reported 42 minutes ago

  @conradcarter66 @JMHDeakin @IGcom Awful

• 
  Matt (@MattySP500) reported 43 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Josh (@Josh56024482) reported 45 minutes ago

  @RhysBenjamin @englandcricket @IGcom Popes been bad for ages

• 
  Mouse Pillow (@ChazWood5) reported 46 minutes ago

  @englandcricket @IGcom Is this the worst England side to ever tour Australia?

• 
  smudgedan (@Smudgedann) reported 47 minutes ago

  @ThomasTitmouse @djp4976 @IGcom Reckon some sort of solution will be found and then all those that sold will be mightily pissed

• 
  Jumpers for Goalposts (@UKFootie66) reported 49 minutes ago

  @englandcricket @IGcom What an awful bowling line up

• 
  Harald Hadrada (@HaraldHadrada2) reported 49 minutes ago

  @bonker99 @TradersDesk7jd @IGClientHelp Just stupid isn’t it. I guess that’s what happens when you make it free. They earn betting against us

• 
  zenXV (@zenxv) reported 50 minutes ago

  @IGcom I have an urgent trading issue and been on hold for 45 minutes on webchat, phone and Whatsapp in which time the stock I am trading has had 8% upside. This is terrible for live traders?

• 
  Matt (@MattySP500) reported 55 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Victor Cortino (@CortinoVictor) reported 55 minutes ago

  @englandcricket @IGcom Worst English side to ever tour Australia, by miles and miles and miles. Weak. Pea hearted. Pathetic

• 
  Neil Sanderson (@ChinUpChubbly) reported 56 minutes ago

  @maneco1964 @IGcom Forgot my phone today, just found out $50 barrier is broken 👍

• 
  Tom Norman (@plaste) reported 59 minutes ago

  @wealthelf @HLInvest @IGcom I'm trying out Trading212 for an ISA and not having any issues so far. Had it for about 6 months. (Though was an expensive spread for a smallcap.)