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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (67%)
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Website (33%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Radstock |
Website | |
| Kendal |
Trading platform | |
 Leer |
Trading platform | |
| Portsmouth |
Trading platform | |
| Basingstoke |
Trading platform | |
| Brandenburg an der Havel |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Rogerfed
(@Rogerfed23) reported
@IGClientHelp Guys platform is down again, are you doing like those criminals of Robinhood????
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Robert Tomic
(@RobertTomic) reported
@IGcom 3rd day in a row your systems are down what a joke🤬
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Fargo Invests
(@fargo_invests) reported
So ******* frustrating @IGcom **** you and your **** ******* platform. Unable to open or close positions!!
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Drinno
(@drinno_au) reported
@milbshake @IGClientHelp Down again.. for the first whole HOUR of trading. Not good enough.. When are we actually able to access our funds??
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David Dolheguy
(@DavidDolheguy) reported
@IGClientHelp why is your platform alway down this week... so many outages.. seriously this isnt good enough
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MrCrispTrader 🙂
(@CrispTrader) reported
@wheeliedealer Would help if their platform wasn't down yet AGAIN... luckily no positions on, but it is poor beyond belief. @IGClientHelp @IGSquawk sort it out
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Baron Investments
(@baroninvestment) reported
IG index totally down again - not good enough from them of late @IGSquawk @IGClientHelp
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John
(@John96296033) reported
@CurtisLoew15 @IGcom Because it goona squeeze later, in case every investor pump out the money. Shutting platform down for just in case .
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DietCoke7
(@L4V1124610) reported
@IGClientHelp hi, am I supposed to just sit here and lose money while you fix this?!
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Jack Maxson
(@RealJackMaxson) reported
@IGcom FIX YOUR WEBSITE I HAVE MONEY ON THE LINE!
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Sam Anthony
(@samanthony88) reported
@IGClientHelp platform has been down for an hour, is this being addressed?
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Sam Cullen
(@SamCullen95) reported
@IGcom Can you at least offer platform stability. Or is this a ***** tactic to stop us buying and selling?
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Hilldog FX
(@hilldogFX) reported
@IGcom There have been some minor problems with the platform before but this is bad. . . real bad.
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David Atherton
(@adatherton) reported
@IGClientHelp Still having probs loading /wtp. Main login ok but can't trade. Tried >1 browser >1 computer.
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maneco64
(@maneco1964) reported
@IGcom Just liquidated all my positions with @igcom as I have lost confidence in a broker that blocks accounts when the stock market is down 0.5%. Can you imagine when it really gets volatile. Leave the sinking ship while you can!
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Greg Neal
(@C0nfu5) reported
@milbshake @IGClientHelp @IGClientHelp Still not working! They are up to ***** tricks, same thing happened in the US yesterday
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ApprovedDoctor
(@ApprovedDoctor) reported
@IGClientHelp awful!!
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Trade the future...
(@dlefcoe) reported
@IGcom Please advise if the platform is working. Appears to be down for physical share dealing.
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driveJohnson’s
(@driveJohnsons) reported
@IGcom Please note if you want to log into you account during volatile trading periods you can’t. Your money could go up or down and you are helpless because IG do f*#k all about it!
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Brrrrrr
(@ptrckbtmn4000) reported
@IGClientHelp issues with platform???
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Professor Lord Sir Dominic Scummings PhD (retd.)
(@Eddystone506) reported
@IGClientHelp @milbshake Your site is down AGAIN?
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Liquid Gold
(@scyong23) reported
@IGClientHelp the worse platform. Couldn’t even close my position and keep saying error. Just here to take retailers money for your gains
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Al
(@SportFocussed) reported
@IGClientHelp your platform in the UK seems to have gone down sometime between 1pm and 3.30pm today. Can you advise what the problem is and when you expect it to be back online?
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Akash Lagad
(@akashlagad90) reported
@IGcom You dont offer ability to even let people login for the last 3 days!!!!!!
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cranage
(@cranage91608618) reported
@IGcom Ig is one of the worst platforms once their is increase volatility their platform is down it has been down from 2:30 pm till 3:30 and counting .. and no one replies to calls and if they do you got some one rude and despicable.👎
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Randy Murry
(@rm_murry) reported
@IGClientHelp @milbshake It's quite pathetic really, a company that makes 649.2m quid in revenues in 2020 and has a login failure three days in a row ... mind you they operate at least a 50% net margin business so not easy to free cash to invest...
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Mimi Fontaine
(@mimifontaine) reported
@MS33391811 @milbshake @IGClientHelp Give them a break, they're so busy managing the very active "24 hour Monday-Friday" twitter support desk which carefully replies to everyone's problems /s
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Ali
(@UmairAl99630979) reported
@IGcom Online platform and the App is not working: No response via: Online Chat Phone Twitter Really!!!! I am losing money here!!!
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Simon Lumsdon
(@lumsdon_simon) reported
@IGcom Guys your site is terrible!!! Down at 14:30 each day!
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Fuji-san
(@stocknewbie13) reported
@IGClientHelp i cannot close my trade due to a server issue and i cannot login, what the hell is going on?!?!