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IG status: trading issues and outage reports

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Full Outage Map

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  • 55% Trading platform (55%)
  • 27% Login (27%)
  • 9% Withdrawals (9%)
  • 9% Website (9%)

Live Outage Map

The most recent IG outage reports came from the following cities:

CityProblem TypeReport Time
London Trading platform 2 days ago
Markt Schwaben Trading platform 3 days ago
Castleford Withdrawals 10 days ago
Paris Login 23 days ago
Brussels Trading platform 25 days ago
Upminster Login 27 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • MattySP500
    Matt (@MattySP500) reported

    Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

  • MattySP500
    Matt (@MattySP500) reported

    Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

  • CortinoVictor
    Victor Cortino (@CortinoVictor) reported

    @ChazWood5 @englandcricket @IGcom Yes. Easily. By far the worst.

  • Hickbcfc
    J.Hick (@Hickbcfc) reported

    @englandcricket @IGcom 37 💯 is crazy and he’s not slowing down

  • HaraldHadrada2
    Harald Hadrada (@HaraldHadrada2) reported

    @Mikenarm @IGcom Because they are **** now and not a service company and just spread betters betting v clients

  • IGClientHelp
    IG Client Help (@IGClientHelp) reported

    @Mr_K2015 @IGcom Sorry to hear you're having trouble. We'll DM you shortly to understand more about the issue and help get it sorted as quickly as possible.

  • Penny_Shares
    Penny Share Trader (@Penny_Shares) reported

    @ShareSpeculator @IGClientHelp Yep seems to be a id login issue

  • Boltlightning77
    T Baba (@Boltlightning77) reported

    @IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login

  • TomMorris16
    Tom Morris (@TomMorris16) reported

    @englandcricket @IGcom The worst bowling attack I've ever seen

  • MattySP500
    Matt (@MattySP500) reported

    Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

  • zenxv
    zenXV (@zenxv) reported

    @IGcom I have an urgent trading issue and been on hold for 45 minutes on webchat, phone and Whatsapp in which time the stock I am trading has had 8% upside. This is terrible for live traders?

  • CarlRambo2025
    CarlRambo2025 (@CarlRambo2025) reported

    @IGcom Why isn't XRP on your picture? Solano breaks down every 2nd month

  • technoteee
    Tarjei Thomassen (@technoteee) reported

    @IGcom Too bad IG are so expensive trading equities 🫤

  • SunalotS
    Saul Adom (@SunalotS) reported

    @OlbaumTech @IGcom @hanetf I had a different error at first, that my order failed to be placed. I bought mine using £. Perhaps try to re-log to the account, and if still happening, contact with their support team 👍

  • Smudgedann
    smudgedan (@Smudgedann) reported

    @DavidBurton1971 @Aquis_Exchange @IGcom Need a credible solution for this. What benefits does this migration offer customers that that outweighs the aggravation for holders of Aquis shares

  • kryptogem110x
    Kryptogem110x (@kryptogem110x) reported

    @IGcom Important for IG customers: If you experienced incorrect balances, unjustified spread/fee charges, or trades allowed on non-covered funds, please file a formal complaint with BaFin (DE) or the FCA (UK) now. I can help affected customers draft submissions (checklist + evidence pac

  • ShareSpeculator
    ShareSpeccy (@ShareSpeculator) reported

    @baz_trading @IGClientHelp Are you getting the same error?

  • kryptogem110x
    Kryptogem110x (@kryptogem110x) reported

    @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

  • Woodywudpeck
    gin&pinklemonade (@Woodywudpeck) reported

    @Jack_Donaghy1 @IGcom I did at 3.16pm after the supposed time of the change really bad form imo

  • emeka89
    Emeka N (@emeka89) reported

    @IGcom I’ve been on hold for almost 2 hours. Is your customer service phone line open today or not? On google it says 24/7 today, on the app it says it is outside normal working hours Please clarify

  • MattySP500
    Matt (@MattySP500) reported

    Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

  • Ruud_Kist
    Ruud Kist (@Ruud_Kist) reported

    @IGClientHelp I have been waiting for a deposit for over 24 hours and can't reach support via phone/chat. Can you help?"

  • Stevenrowe25
    Steven Rowe (@Stevenrowe25) reported

    @AkshithJha88423 @englandcricket @IGcom Sometimes u have to lower ur expectations I guess cos of the fact it’s very hard to find a good opening combo these 2 do bat well together so maybe they just have to take this stability at the top is a good thing

  • MrFord89
    Fordy-PUFC (@MrFord89) reported

    @imrksk @englandcricket @IGcom Yeah. That's why England did it. But now our batsmen struggle with any sort of movement. And our bowling line up is awful

  • MiaJenkinsonXXx
    SimplyGreat (@MiaJenkinsonXXx) reported

    @MWJS82 @englandcricket @IGcom They could have all the warmups they want and it wouldn't change the outcome as long as you have Key, McCullum and Stokes in background. I hope everyone is bracing themselves for the most embarrassing series loss we've ever had down under

  • JJJorange
    dismantle_ (@JJJorange) reported

    @IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.

  • wildlifegiri
    Girish Menon (@wildlifegiri) reported

    @englandcricket @IGcom The worst team ever

  • QuantumStateX
    QuantumX (@QuantumStateX) reported

    @IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.

  • gurkin192
    Gurkin (@gurkin192) reported

    @IGcom Portal not working..... WTF?!

  • JJJorange
    dismantle_ (@JJJorange) reported

    @IGcom @financialombuds If anyone @IGcom is reading this, I still have had no acknowledgement from my support request sent Friday. I emailed yesterday as follow up for the complaints process.