IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (55%)
• Login (27%)
• Withdrawals (9%)
• Website (9%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
London	Trading platform	13 days ago
Markt Schwaben	Trading platform	14 days ago
Castleford	Withdrawals	20 days ago
Paris	Login	1 month ago
Brussels	Trading platform	1 month ago
Upminster	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr Downs (@MrD23English) reported 2 minutes ago

  @englandcricket @IGcom Atkinson, Carse, Tongue and Jacks is without doubt the worst bowling attack of all test-playing nations. Aus to post 500+ in their first innings.

• 
  Matt (@MattySP500) reported 3 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Brooksy (@brooksyruns89) reported 7 minutes ago

  @RhysBenjamin @englandcricket @IGcom He’s hardly a scapegoat? He’s awful

• 
  Noah Silverman, PhD (@noah_phd) reported 7 minutes ago

  @igcom @IGClientHelp @IGLabs Does anybody actually look at your whatsapp, intercom, or x messages? Getting any kind of support from your team is nearly impossible.

• 
  Heetan J (@Heetan001) reported 12 minutes ago

  @IGcom @IGClientHelp I’m very dissatisfied and disappointed with your service team. They have finally responded but the lack of care and attention has been outrageous.

• 
  T Baba (@Boltlightning77) reported 12 minutes ago

  @IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login

• 
  Matt (@MattySP500) reported 13 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Rosen (@AZMIH_Rosen) reported 14 minutes ago

  @englandcricket @IGcom Absolutely school boy error from #HarryBrook

• 
  Kryptogem110x (@kryptogem110x) reported 14 minutes ago

  @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

• 
  bobfromthebell (@bobfromthebell) reported 18 minutes ago

  @PAFCRyan @englandcricket @IGcom A few hours lost to bad weather…all that did was prolong India’s misery and allow me to grab a couple of beers and a sandwich to enjoy whilst revelling in victory. Test cricket is about the away side adapting to conditions they’re not used to. India will need to overcome

• 
  Sach 🌏 (@sachsyd) reported 20 minutes ago

  Rubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx

• 
  Harald Hadrada (@HaraldHadrada2) reported 22 minutes ago

  @bonker99 @TradersDesk7jd @IGClientHelp Just stupid isn’t it. I guess that’s what happens when you make it free. They earn betting against us

• 
  options_222 (@options_222) reported 22 minutes ago

  @IGcom @Polymarket Damn right 😬

• 
  Macro Joe (@wealthelf) reported 26 minutes ago

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  ShareSpeccy (@ShareSpeculator) reported 27 minutes ago

  @baz_trading @IGClientHelp Are you getting the same error?

• 
  scottie (@dingle1964) reported 28 minutes ago

  @englandcricket @IGcom Bashir has become a victim of Englands bad batting .

• 
  Matt (@MattySP500) reported 29 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  🅰️ndrew Brahms (@inthe_flowers) reported 30 minutes ago

  @CasinoCapital @IGClientHelp @Trading212 Only issue I have is some tiny float stocks in the UK are really difficult to execute on T212 compared to IG - i.e. I have put a limit buy for the same price on both platforms, IG executed a lot quicker than T212. Maybe the lesson is to avoid illiquid garbage stock

• 
  Topinfo (@TopTradersADVFN) reported 34 minutes ago

  @ValliAkber @ii_couk @IGcom Yes it’s going live next few days. Will put the link on here and The Telegram group and reply to emails if I get from that. The App/platform I’m using is not Telegram itself and another App/Platform and the only reason I created that group is to provide information about the new subscription service as Twitter kept blocking some of my posts on here. Thx 🙏 Tops

• 
  matt (@clarityenjoyer) reported 34 minutes ago

  @englandcricket @IGcom Terrible team

• 
  Martha (@Martha_aka_eve) reported 35 minutes ago

  @REDBOXINDIA @IGcom Already the gap down is closing bears are fked

• 
  Kryptogem110x (@kryptogem110x) reported 38 minutes ago

  @IGcom Important for IG customers: If you experienced incorrect balances, unjustified spread/fee charges, or trades allowed on non-covered funds, please file a formal complaint with BaFin (DE) or the FCA (UK) now. I can help affected customers draft submissions (checklist + evidence pac

• 
  fundamentally its a bargain (@its_fundamental) reported 39 minutes ago

  @IGClientHelp @IGcom Just withdrew money from my account and it appeared in my bank account instantly (as is the case mainly). I withdrew money on Friday at 3:31 pm to put it in savings ac for weekend - still not arrived at my bank NEED CONSISTENCY OF SERVICE - LOST INTEREST

• 
  IG Client Help (@IGClientHelp) reported 44 minutes ago

  @Mr_K2015 @IGcom Sorry to hear you're having trouble. We'll DM you shortly to understand more about the issue and help get it sorted as quickly as possible.

• 
  Malcolm Ace (@Mal_Ace) reported 51 minutes ago

  @englandcricket @IGcom Tough on Potts. Shows the errors of selection on tour and past three years. No real alternatives. Too easy to stay in the team, as long as you have the ‘attributes’

• 
  J.Hick (@Hickbcfc) reported 51 minutes ago

  @englandcricket @IGcom I doubted him never felt so stupid in my life what a player

• 
  smudgedan (@Smudgedann) reported 53 minutes ago

  @adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise

• 
  The Return (@TumbleweedChase) reported 55 minutes ago

  @englandcricket @IGcom You reminded me the cricket was on, so i turned it on and we're now down to 7. 😒

• 
  TheSecretTravelAgent (@japers_1984) reported 59 minutes ago

  @IGcom Worst take of the day goes to…..

• 
  ShareSpeccy (@ShareSpeculator) reported 59 minutes ago

  @Woodywudpeck @IGcom IG should send the request to the II within 2 or 3 days. After that it’s down to ii how quickly they process the request. By law, I believe ii have 15 working days to process it if it’s a cash-only transfer, otherwise they have up to 30 calendar days.