IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (44%)
• Login (33%)
• Website (22%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
London	Login	4 days ago
Berlin	Login	1 month ago
Southwark	Login	1 month ago
Radstock	Website	2 months ago
Kendal	Trading platform	2 months ago
Leer	Trading platform	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jess-No flags because I actually am British (@JessSalop) reported 41 seconds ago

  @RhysBenjamin @englandcricket @IGcom Having stuck with Pope this far, I think they should have kept him in but dropped him down the order. As Travis Head did, one of the other senior batters should have had the stones to volunteer to go up the order.

• 
  King (@KK39072403) reported 10 minutes ago

  @maneco1964 @IGcom #Silver was played and slammed down by almost $3 post it's ATH of $51.38

• 
  Amynah (@Amynah_Aziz) reported 12 minutes ago

  @IGcom I have been struggling since friday to create a live account (7x), response from IG all 7x, "sorry we are having technical issues". I sent an email twice to accountopening but no reply as yet. Can someone help please?

• 
  David O'Brien (@DavidB87425) reported 16 minutes ago

  @RhysBenjamin @englandcricket @IGcom He should never have been on tour, at least Crawley has sort of good history down under and Duckett's got a good average.

• 
  Deanna LeCoyte (@radiodandy75) reported 17 minutes ago

  @IGcom @DraconicIntel That's awful after so much hard work and expectations 💔

• 
  Jay J (@JibbaJabb) reported 21 minutes ago

  @billericaybaggy @moving_charlie @IGcom Cost of money goes up = asset prices go down. It's not rocket science.

• 
  Harald Hadrada (@HaraldHadrada2) reported 22 minutes ago

  @IGClientHelp Can you please update us ASAP. Your service and response is toilet. You used to be a pillar or trading and standards. Your now well.......

• 
  Abs B (@AbsB498343) reported 25 minutes ago

  @englandcricket @IGcom Whats happened to Ducketts form? Hope he gets these awful innings out of his system before the Ashes. Tbf was an unplayable delivery

• 
  Third Man View (@3rdManView) reported 27 minutes ago

  @englandcricket @IGcom Two changes, big questions. 👀 Fresh legs in Bethell & Atkinson, but at 3-0 down, England need more than changes, they need answers. 💥🏏 Boxing Day pressure just went up. 🔥#Ashes #3rdManView

• 
  Casino Capital (@CasinoCapital) reported 27 minutes ago

  @chippycapital I actually like IG generally, am probably one of their longest-standing customers (last century!), but damn @IGClientHelp they'll just ignore you when you try and suggest tiny UX changes that would improve their systems. Am on verge of shutting all my accounts except spreadbet

• 
  smudgedan (@Smudgedann) reported 30 minutes ago

  @ThomasTitmouse @djp4976 @IGcom Reckon some sort of solution will be found and then all those that sold will be mightily pissed

• 
  John Dow (@jeffalan2112) reported 34 minutes ago

  @IGClientHelp Your QR code to verify debit cards is not working. The page that loads just spins and spins. Your IT should look into that.

• 
  Jumpers for Goalposts (@UKFootie66) reported 34 minutes ago

  @englandcricket @IGcom What an awful bowling line up

• 
  Dr Prakash Nayak (@SRIPRAKASH76) reported 35 minutes ago

  @IGcom Hi there having problem trying to complete form w8 ?.I emailed your CS got a complicated reply. They say the form expired. I find that strange. How can a form expire? Can you send a fresh form ?Was looking for better customer support.Thank u

• 
  Geraint Morris ⚡️🔋 (@TheWelshBull) reported 35 minutes ago

  @englandcricket @IGcom If the run stays away and the boys bat the overs they cruise home here. Imagine knocking them off 0 down

• 
  fundamentally its a bargain (@its_fundamental) reported 40 minutes ago

  Any answer on the above. I have no interest in @UpholdInc and their offering so how do I stop having to look at you trying to shove it down your customers throats @IGClientHelp @IGcom - it is extremely annoying and should not be mandatory for a client to see every login.

• 
  Dougparkspropertynest (@network_surrey) reported 42 minutes ago

  @IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??

• 
  Malcolm Ace (@Mal_Ace) reported 43 minutes ago

  @englandcricket @IGcom Tough on Potts. Shows the errors of selection on tour and past three years. No real alternatives. Too easy to stay in the team, as long as you have the ‘attributes’

• 
  smudgedan (@Smudgedann) reported 44 minutes ago

  @IGcom seem to have gone from being very good across the board to pulling every trick in the book to **** over their customers.

• 
  𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦 (@the_carpdiem1) reported 46 minutes ago

  @englandcricket @IGcom It's okkk.. no problem

• 
  Martha (@Martha_aka_eve) reported 50 minutes ago

  @REDBOXINDIA @IGcom Already the gap down is closing bears are fked

• 
  Stephen Hampson (@StephenHampson) reported 52 minutes ago

  @englandcricket @IGcom Having to watch these clips here because @virginmedia provide such a shocking service to its customers. Not been able to watch anything since Wednesday. Bravo

• 
  Mr Downs (@MrD23English) reported 52 minutes ago

  @englandcricket @IGcom Atkinson, Carse, Tongue and Jacks is without doubt the worst bowling attack of all test-playing nations. Aus to post 500+ in their first innings.

• 
  IG Client Help (@IGClientHelp) reported 53 minutes ago

  @knox_trading @IGcom We're sorry about this. We're aware of the issue affecting ASX on our platform. If you need to make changes or open a new ASX position, please call us as our Dealers are ready to help. Thanks so much for your patience while we work on resolving this.

• 
  andy mufc (@AndrewFearn95) reported 53 minutes ago

  @gazzriley @englandcricket @IGcom Your best player normally bats at 4, so I don’t mind Root staying there - especially as he’s already tried 3 and struggled. Brook on the other hand is vice-captain, he needs to take on a bigger role in the team, it might actually help his game giving him more responsibility.

• 
  Zaraq Afzal (@afzal_zara26257) reported 53 minutes ago

  @englandcricket @IGcom An innings of highest quality by Joe Root.

• 
  matt92 (@matt92__) reported 53 minutes ago

  📊 Deal Status: ACCEPTED ✅ or 📊 Deal Status: REJECTED ❌ ❌ Reason: [exact IG error message] Any tech experts on here #IG #TradingView #Replit @tradingview @ReplitSupport @IGClientHelp

• 
  Trading Floor Audio (@TradeFloorAudio) reported 56 minutes ago

  @IGcom They traded 5.08% intra-day on Wednesday of last week Down nearly 100bp in just two and a half trading sessions !!!!! Quite unbelievable move

• 
  Guy de Jonquières (@guydej1) reported 56 minutes ago

  @IGcom @ChrisB_IG Link is broken.

• 
  Dino - GTFC (@DinoGTFC) reported 57 minutes ago

  @andygill76 @englandcricket @IGcom If he can neck a pint down quicker then Duckett he might get in