IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (55%)
• Login (27%)
• Withdrawals (9%)
• Website (9%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
London	Trading platform	8 days ago
Markt Schwaben	Trading platform	9 days ago
Castleford	Withdrawals	15 days ago
Paris	Login	29 days ago
Brussels	Trading platform	1 month ago
Upminster	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KryptoBeast (@BeastKrypto10x) reported 1 minute ago

  Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a compensation up to 1000$ for verifiable admin work. Genuine cases only. @IGcom

• 
  Sudhin ps (@Sudhinps15) reported 2 minutes ago

  @englandcricket @IGcom Stupid management backing jamie overton we need extra bowler This guy overton most of the tym score half century with his ball ( in t20) Sam curren also leak runs how we can defend a big total in a flat track Horrible team selection wood / toung will be good options

• 
  Singh V.R. (@Singhcricguy) reported 4 minutes ago

  @englandcricket @IGcom Looks bad but Good luck to change the stat- The last time England won a test match in Australia was when- a. Kohli was yet to make his test debut. b. Joe Root didn’t play any one of his 161 Test matches.

• 
  gin&pinklemonade (@Woodywudpeck) reported 7 minutes ago

  @Blowster85 @Butterheart886 One issue is @IGcom stopping trading in it in June ..might havexan impact if forced sellers..I've yet to find a broker I can transfer to

• 
  Joseph Mata CRYPTO (@GetChillSnoopy) reported 9 minutes ago

  @IGClientHelp withdrawals getting denied, no reason explained. Email sent and now account cannot login. Of course this happens when the weekend hits.

• 
  smudgedan (@Smudgedann) reported 11 minutes ago

  @ThomasTitmouse @djp4976 @IGcom Reckon some sort of solution will be found and then all those that sold will be mightily pissed

• 
  Jumpers for Goalposts (@UKFootie66) reported 17 minutes ago

  @englandcricket @IGcom What an awful bowling line up

• 
  Sach 🌏 (@sachsyd) reported 22 minutes ago

  Rubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx

• 
  K4bala (@k4bal4) reported 22 minutes ago

  @IGcom does your platform is down? I can not trade

• 
  Macro Joe (@wealthelf) reported 24 minutes ago

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  fundamentally its a bargain (@its_fundamental) reported 26 minutes ago

  @IGClientHelp ARM Holdings PLC ADR (24 Hours) CHART IS BROKEN - MISSING CRITICALPRICE ACTION SINCE 9 LAST NOIGHT (UK time)

• 
  Heetan J (@Heetan001) reported 27 minutes ago

  @IGcom so far your service has been atrocious. Not only have I called and emailed and filled a formal complaint but no one has had the decency to called me back…

• 
  Neil Sanderson (@ChinUpChubbly) reported 27 minutes ago

  @maneco1964 @IGcom Forgot my phone today, just found out $50 barrier is broken 👍

• 
  Abs B (@AbsB498343) reported 30 minutes ago

  @englandcricket @IGcom Whats happened to Ducketts form? Hope he gets these awful innings out of his system before the Ashes. Tbf was an unplayable delivery

• 
  CT🪐 (@gercekci_V) reported 32 minutes ago

  @IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!

• 
  Cam (@CamTortola97) reported 34 minutes ago

  @IGClientHelp Issue with platform?

• 
  Rich On Macro (@RichOnMacro) reported 36 minutes ago

  @kev123703 @IGcom It’s not the borrow that’s the problem, 10 minutes after Harper requests him to get borrow, he says they are short 100m of stock! Even with borrow, then it would be highly unethical to slot 5 different banks in £20m each just before a -8% announcement! You’d get cut off from all!

• 
  Matt (@MattySP500) reported 36 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  DV8OR (@dv8or1) reported 37 minutes ago

  @JJJorange @IGcom @financialombuds Same issue for me… useless customer service

• 
  Matt (@MattySP500) reported 37 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  A Reasonable Person (@DanielgDan) reported 38 minutes ago

  @englandcricket @IGcom Damn that looks innocuous

• 
  Tony S (@scotty648) reported 41 minutes ago

  @ChazWood5 @englandcricket @IGcom Certainly the worst prepared

• 
  Mr R (@MrR1chmond) reported 43 minutes ago

  @IGSquawk @IGcom have you not woken up yet? System down?

• 
  Rob ⭐⭐️ (@LordBadshot) reported 44 minutes ago

  @Smudgedann @IGcom Not a happy ship. New mgmt seem to be doing their best to destroy what was a great brand. Trouble is they are printing cash with all this vol so mgmt will believe their own hype. Clients will vote with their feet imo.

• 
  Tom Morris (@TomMorris16) reported 44 minutes ago

  @englandcricket @IGcom The worst bowling attack I've ever seen

• 
  smudgedan (@Smudgedann) reported 44 minutes ago

  @IGcom a real prince amongst thieves when it comes to the online brokers. Not only offering a ubiquitous service, but giving it gratis and not telling their clients what they can and can’t invest in. Take note @HLInvest and Interactive Investor

• 
  Grassroots North Wales (@NWSportDave) reported 47 minutes ago

  @McAdamNo5 @englandcricket @IGcom Top class?? Two of the worst, one just a little better than the other, but both lousy with pathetic bowling attacks

• 
  Benjamin Hernandez 🔥 (@benjamin_hsys) reported 47 minutes ago

  @IGcom flash crash again huh

• 
  Gaurav Jindal (@gj100596) reported 51 minutes ago

  @englandcricket @IGcom That's a good comeback from England after being 1-0 down in the series. A lot of work to do but a good start #SLvENG

• 
  Josh (@Josh56024482) reported 58 minutes ago

  @RhysBenjamin @englandcricket @IGcom Popes been bad for ages