IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (44%)
• Login (33%)
• Website (22%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
London	Login	34 minutes ago
Berlin	Login	28 days ago
Southwark	Login	28 days ago
Radstock	Website	2 months ago
Kendal	Trading platform	2 months ago
Leer	Trading platform	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  smudgedan (@Smudgedann) reported 1 minute ago

  @IGcom seem to have gone from being very good across the board to pulling every trick in the book to **** over their customers.

• 
  SJ (@stuuk1) reported 6 minutes ago

  @joe31756 @IGcom @ChrisB_IG Exactly this. I was well down on FTSE and this week has been beautifully corrected! Same happened before Christmas on Dow

• 
  Zaraq Afzal (@afzal_zara26257) reported 6 minutes ago

  @englandcricket @IGcom An innings of highest quality by Joe Root.

• 
  Matt (@MattySP500) reported 7 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  David O'Brien (@DavidB87425) reported 10 minutes ago

  @RhysBenjamin @englandcricket @IGcom He should never have been on tour, at least Crawley has sort of good history down under and Duckett's got a good average.

• 
  fundamentally its a bargain (@its_fundamental) reported 11 minutes ago

  Any answer on the above. I have no interest in @UpholdInc and their offering so how do I stop having to look at you trying to shove it down your customers throats @IGClientHelp @IGcom - it is extremely annoying and should not be mandatory for a client to see every login.

• 
  Casino Capital (@CasinoCapital) reported 14 minutes ago

  Hey @IGClientHelp, do you think you'll ever fix your share dealing accounts so it shows which currencies/amounts my funds are in? Just one of those basic things that's annoying enough I'll prob close my account over.

• 
  liam⚽️🏏 (@liam_S126) reported 21 minutes ago

  @englandcricket @IGcom Very good after that god awful first game

• 
  Benjamin Hernandez 🔥 (@benjamin_hsys) reported 21 minutes ago

  @IGcom flash crash again huh

• 
  Matt (@MattySP500) reported 26 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Kryptogem110x (@kryptogem110x) reported 27 minutes ago

  @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

• 
  Matt (@MattySP500) reported 28 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  J-M (@JM1ZZX) reported 33 minutes ago

  @IGcom Step up with customer support... I have tried to reach your support for several days now. With email and with whatsapp but have got zero replys. Trying to open account... Not a very good first impression, though, as there is no customer service at all.

• 
  WhatsaMata8 (@whatsamata8) reported 34 minutes ago

  @IGcom how do I get to speak to a human to resolve an issue? I’m trapped in AI chatbot hell where it keeps telling me to do something that doesn’t work, over and over again

• 
  Josh (@Josh56024482) reported 35 minutes ago

  @RhysBenjamin @englandcricket @IGcom Popes been bad for ages

• 
  Guy de Jonquières (@guydej1) reported 35 minutes ago

  @IGcom @ChrisB_IG Link is broken.

• 
  Trading Floor Audio (@TradeFloorAudio) reported 40 minutes ago

  @IGcom They traded 5.08% intra-day on Wednesday of last week Down nearly 100bp in just two and a half trading sessions !!!!! Quite unbelievable move

• 
  Gaurav Jindal (@gj100596) reported 41 minutes ago

  @englandcricket @IGcom That's a good comeback from England after being 1-0 down in the series. A lot of work to do but a good start #SLvENG

• 
  Terry and a turtle (@terryrus99) reported 42 minutes ago

  @englandcricket @IGcom Good decision but doesn't England also have a replacement for Duckett? Or maybe move Duckett down the order, where his prodding outside off stump is less risky. Jacks could be a more suitable opener than Duckett.

• 
  #TPAE (@TpaeSkinnykat03) reported 42 minutes ago

  @englandcricket @IGcom Wasn’t Duckett on his “last warning” for tipping a pint on Jimmy’s head? Bloke was battered in Noosa, looks fat and can’t buy a run. Baz’s solution, have another game son. What a tier 2 joke of a cricketing nation. #Ashes

• 
  Harald Hadrada (@HaraldHadrada2) reported 42 minutes ago

  @bonker99 @TradersDesk7jd @IGClientHelp Just stupid isn’t it. I guess that’s what happens when you make it free. They earn betting against us

• 
  J.Hick (@Hickbcfc) reported 43 minutes ago

  @englandcricket @IGcom 37 💯 is crazy and he’s not slowing down

• 
  Mark Thomas (@mtstormus) reported 43 minutes ago

  @englandcricket @IGcom Umpire been paid to help the Indians by the ICC again

• 
  Aaron ***** (@AaronCocks86016) reported 43 minutes ago

  @ChazWood5 @englandcricket @IGcom Worst bowling attack for sure, it’s horrible

• 
  Andrew Whitaker (@whitaker_andrew) reported 53 minutes ago

  @RhysBenjamin @englandcricket @IGcom Agree to an extent but he’s been poor for a while. This series he’s been another opener though, losing an opener in the first over far too many times. Sibley had a good season and should have been in the squad for stability at the top of the order

• 
  Matt (@MattySP500) reported 53 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  K4bala (@k4bal4) reported 53 minutes ago

  @IGcom does your platform is down? I can not trade

• 
  Tan Eriogerg (@nasteegee) reported 56 minutes ago

  @englandcricket @IGcom Do you English folk just consider it a loss as soon as the boys get on the plane to come down here to convict/peasant land?

• 
  Victor Cortino (@CortinoVictor) reported 57 minutes ago

  @ChazWood5 @englandcricket @IGcom Yes. Easily. By far the worst.

• 
  Deanna LeCoyte (@radiodandy75) reported 60 minutes ago

  @IGcom @DraconicIntel That's awful after so much hard work and expectations 💔