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IG down? Current status and problems

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  • 50% Trading platform (50%)
  • 25% Website (25%)
  • 25% Login (25%)

Live Outage Map

The most recent IG outage reports came from the following cities:

CityProblem TypeReport Time
Berlin Login 7 days ago
Southwark Login 8 days ago
Radstock Website 25 days ago
Kendal Trading platform 1 month ago
Leer Trading platform 2 months ago
Portsmouth Trading platform 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • Rob11171186
    Rob (@Rob11171186) reported

    @IGcom Your live help desk function is lousy.

  • im_thesupreme
    Sushant A True Artist 🇮🇳 (@im_thesupreme) reported

    @IGClientHelp I need help!

  • revandhes
    Mani D (@revandhes) reported

    @IGClientHelp is website and app down ? I can’t log in

  • _Rowdy01
    Rowdy (@_Rowdy01) reported

    @englandcricket @IGcom Rare support to England 🙌

  • JasonDKing77
    Jason King (@JasonDKing77) reported

    @IGClientHelp - Live Chat isn't available and nobody is answering the phone, you stay on hold until cut off. How can I get support?

  • nadiamariahill
    nadiahill (@nadiamariahill) reported

    @englandcricket @IGcom if only england did not allow pak to chase 200 down but england should of chased down 163 runs then they could of been 3 1 up in the series not 2 all why keep chopping and changing players they should of batted first in the last game

  • ___Maran
    Maaran |📯 மாறன் (@___Maran) reported

    @IGClientHelp trading platform down ? Unable close or open position.

  • padiopanee
    aki 🧩 (@padiopanee) reported

    @johnnhendo @englandcricket @IGcom Currans not been bad?

  • MorelloMaddy
    Maddy Morello (@MorelloMaddy) reported

    @IGClientHelp my account got suspended and I have no idea why. I do everything within the guidelines of Instagram rules and regulations. Can you please help me? I had over 19k followers and I’m stumped to why they would suspend me. My username on IG is @maddyymorello

  • Ken20026568
    Ken (@Ken20026568) reported

    @IGcom I’m using your device from Japan btw. There’s something wrong with your server probably. Sometimes it does not load at critical timings. I’ve seen other complaints on Twitter. If I or others lose money, YOU SHOULD COMPENSATE US. Please resolve the issue or you WILL lose clients

  • milbshake
    milbshake (@milbshake) reported

    @IGClientHelp Hi - Do you have details of the complaint dept - not the helpdesk. Client for 20yrs+, trying to resolve the trading issue on Tues. 3 calls and 2 emails later and radio silence. I think 48hrs is long enough. It's obvious this is not a priority. Need to escalate. Thx.

  • unclefib
    TheMose (@unclefib) reported

    @IGcom How do I call you about an issue with my open positions? What function is down

  • nickshahlondon
    Nick Shah (@nickshahlondon) reported

    My account with @IGcom was closed as I had no activity for over 2 years. Fair enough but a notification that this was about to happen would have been useful and appreciated. Shocking service.

  • AlvinSnS
    Alvin (@AlvinSnS) reported

    @IGClientHelp I am receiving the following error when trying to make an fx trade: "Sorry. You are currently restricted from opening any new positions on your account".

  • l_uke325
    luke heritage (@l_uke325) reported

    @SALAH_SZN3 @englandcricket @IGcom He is awful like gets out in the same way everytime

  • leornav
    Arnav (@leornav) reported from Guwahati, Assam

    @MalikSh92493265 @englandcricket @IGcom Did i mentioned anything about Pakistan? I never told Pakistan is a bad team bt one thing u need to agree that whole team is dependent on 2-3 player.And one thing about rizwan he is a good player bt with this present strike rate he can't make team win.He is making one his record

  • hartyd10
    HD (@hartyd10) reported

    @IGClientHelp I raised a case with custome support regarding pathetic IG mobile app. The app was not working on 26th August and I could not close some of my trades. I have sent many email and asked questions regarding the price levels etc but it has gone cold.

  • DezzerChaChaCha
    Dezzer (@DezzerChaChaCha) reported

    @IGClientHelp Having technical issues again?!

  • sonnydyer94
    Ryan Dyer (@sonnydyer94) reported

    @StevenNevison61 @englandcricket @IGcom He's just had a year out injured pal would be stupid to play him again

  • lemongrassier
    Kingmaker (@lemongrassier) reported

    ive restarted my phone and laptop many times with no difference in result. was there a problem @IGcom ?

  • Borg74
    Noel (Bingo) Borg (@Borg74) reported

    @mikebravoinvest @IGcom @JMahony_IG ask yourself can resistance be broken? Is the obvious place to short at this level right now? If the answer is yes, then the majority will do that....so if the market understands that it will play along for a short while (trap in the Shorts) - look at lower time frame (1hr) BUT

  • ___shakeel
    Shakeel (@___shakeel) reported

    @IGcom Dear IG, your system error shouldn’t by my loss. Please own up and do the right thing. Not letting us manage our positions all day? Refund!!

  • Ken20026568
    Ken (@Ken20026568) reported

    @IGcom @IGcom I want to liquidate my position now but the transaction screen doesn’t load on any browser or app. This happens to others/me before. I’m worried I will lose money not being able to sell or take profit at critical points due to poor service. Please get a better server 😡

  • yidster55
    yiddo (@yidster55) reported

    @iam_adi_thebest @englandcricket @IGcom Stick to your own team...England & Pakistan got **** all to do with you 🤡🤡🤡

  • Chintan_LD
    Chintan Patel (@Chintan_LD) reported

    @IGClientHelp @8XD23 Why does your system crash at US Open every day? This is kind of regular for the last 4 days. Pls invest in better IT infrastructure. This is frustrating.

  • EquityInvestme2
    Equity Investments (@EquityInvestme2) reported

    @IGcom @IGClientHelp Can someone please tell TECH SUPPORT to fix the "% change" for #OBD #OxfordBiodynamics it is returning a zero % change for the last year!!!!!

  • usersgayab
    azmat (@usersgayab) reported

    @englandcricket @IGcom no wood no problems :)

  • joe31756
    joe ele (@joe31756) reported

    @IGcom @JMahony_IG New future monthly contact roll over this reason the price is down tomorrow will go up .

  • StevenNevison61
    Steven Nevison (@StevenNevison61) reported

    @englandcricket @IGcom Wood has caused all sorts of problem them and rested ? I give up !!

  • Saniul_
    pineapple on pizza (@Saniul_) reported

    @maximidds @englandcricket @IGcom Salt and Hales have to play the remaining games, otherwise how will you choose Buttler's partner? Worst case, if both continue to be in **** form, just open with Buttler and Stokes (which I would have done anyways).