1. Home
  2. โฏ
  3. Companies
  4. โฏ
  5. IG
IG

IG status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  • 55% Trading platform (55%)
  • 27% Login (27%)
  • 9% Withdrawals (9%)
  • 9% Website (9%)

Live Outage Map

The most recent IG outage reports came from the following cities:

CityProblem TypeReport Time
London Trading platform 1 day ago
Markt Schwaben Trading platform 2 days ago
Castleford Withdrawals 8 days ago
Paris Login 22 days ago
Brussels Trading platform 24 days ago
Upminster Login 26 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • whitaker_andrew
    Andrew Whitaker (@whitaker_andrew) reported

    @RhysBenjamin @englandcricket @IGcom Agree to an extent but heโ€™s been poor for a while. This series heโ€™s been another opener though, losing an opener in the first over far too many times. Sibley had a good season and should have been in the squad for stability at the top of the order

  • noah_phd
    Noah Silverman, PhD (@noah_phd) reported

    @IGClientHelp Your AI Bot chat is worthless, and consistently gives incorrect information. Some of your API documentation is out-of-date, and it seems impossible to speak to an actual human on a phone call. How are we supposed to get any support?

  • gercekci_V
    CT๐Ÿช (@gercekci_V) reported

    @IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!

  • DeeBeeEyyGee
    D.B.A. Galbraith (@DeeBeeEyyGee) reported

    @CasinoCapital @IGClientHelp @Trading212 I looked into this recently. According to CoPilot, you can trade options in an IBKR SIPP if you go through a SIPP admin such as Westerby Trustee Services or atsipp. Assuming CoPilot is correct, I might go down this route

  • Paul_S1979
    Paul S (@Paul_S1979) reported

    @IGcom shocking customer service today. Executed an order way off market and now been trying to get through to someone for over an hour. Seriously considering moving my business if this is the norm.

  • the_carpdiem1
    ๐‚๐š๐ซ๐ฉ๐ž๐๐ข๐ž๐ฆ (@the_carpdiem1) reported

    @englandcricket @IGcom It's okkk.. no problem

  • TomMorris16
    Tom Morris (@TomMorris16) reported

    @englandcricket @IGcom The worst bowling attack I've ever seen

  • gurkin192
    Gurkin (@gurkin192) reported

    @IGcom Portal not working..... WTF?!

  • Mr_K2015
    Mrโ€ขK (@Mr_K2015) reported

    @IGcom Canโ€™t login to my account?

  • Boltlightning77
    T Baba (@Boltlightning77) reported

    @IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login

  • MrFord_10037
    WARDELL (@MrFord_10037) reported

    @englandcricket @IGcom So Mark Wood went down for 1 test huh

  • Penny_Shares
    Penny Share Trader (@Penny_Shares) reported

    @ShareSpeculator @IGClientHelp Yep seems to be a id login issue

  • IGClientHelp
    IG Client Help (@IGClientHelp) reported

    @Mr_K2015 @IGcom Sorry to hear you're having trouble. We'll DM you shortly to understand more about the issue and help get it sorted as quickly as possible.

  • MattySP500
    Matt (@MattySP500) reported

    @IGcom But no charts, so you have to flick between accounts... pain in the arse really. Better platforms out there for crypto Will you be able to trade on high volatility days as you do have a tendency of having "We are experiencing issues" on high volatility days.

  • CarlRambo2025
    CarlRambo2025 (@CarlRambo2025) reported

    @IGcom Why isn't XRP on your picture? Solano breaks down every 2nd month

  • ShareSpeculator
    ShareSpeccy (@ShareSpeculator) reported

    @baz_trading @IGClientHelp Are you getting the same error?

  • MattySP500
    Matt (@MattySP500) reported

    Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

  • Factchecker2000
    Reality (@Factchecker2000) reported

    @ChazWood5 @englandcricket @IGcom Nah, the last 3 tours were just as bad. 0-3* 0-4 0-4 0-5 England cricket is trash. The only question mark is how the far are they so arrogant?!?!

  • kryptogem110x
    Kryptogem110x (@kryptogem110x) reported

    @IGcom Had issues with IG? DM โ€” Iโ€™ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

  • RightOn10
    RightOn (@RightOn10) reported

    @englandcricket @IGcom High quality act . Class Act through and through

  • MattySP500
    Matt (@MattySP500) reported

    @IGcom @standardnews The UK markets are terrible and stagnant no wonder they are away to the US.

  • baz_trading
    Bazzer (@baz_trading) reported

    @ShareSpeculator @IGClientHelp Yeah same error

  • NWSportDave
    Grassroots North Wales (@NWSportDave) reported

    @McAdamNo5 @englandcricket @IGcom Top class?? Two of the worst, one just a little better than the other, but both lousy with pathetic bowling attacks

  • wa7ermelon
    Watermelรตn ๐Ÿ‰ (@wa7ermelon) reported

    @Mr_K2015 @BarnyardBull72 @IGcom nope unfortunately, I contacted support the other week to get them to add it but nothing since. Can buy on most other platforms.

  • Nickpurn300
    Jebiga ๐Ÿ‡ช๐Ÿ‡บ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ ๐Ÿ‡ฆ๐Ÿ‡ฉ๐Ÿ‡จ๐Ÿ‡พ๐Ÿ‡ญ๐Ÿ‡ท๐Ÿ‡จ๐Ÿ‡ฎ (@Nickpurn300) reported

    @IGcom @IGClientHelp Unfortunately I will be making a complaint to the Financial Conduct Authority. My account remains blocked, my monies still not transfered out after repeated requests, no reply to DM.

  • its_fundamental
    fundamentally its a bargain (@its_fundamental) reported

    @IGClientHelp ARM Holdings PLC ADR (24 Hours) CHART IS BROKEN - MISSING CRITICALPRICE ACTION SINCE 9 LAST NOIGHT (UK time)

  • CasinoCapital
    Casino Capital (@CasinoCapital) reported

    Hey @IGClientHelp, do you think you'll ever fix your share dealing accounts so it shows which currencies/amounts my funds are in? Just one of those basic things that's annoying enough I'll prob close my account over.

  • technoteee
    Tarjei Thomassen (@technoteee) reported

    @IGcom Too bad IG are so expensive trading equities ๐Ÿซค

  • TheWelshBull
    Geraint Morris โšก๏ธ๐Ÿ”‹ (@TheWelshBull) reported

    @englandcricket @IGcom If the run stays away and the boys bat the overs they cruise home here. Imagine knocking them off 0 down

  • Amynah_Aziz
    Amynah (@Amynah_Aziz) reported

    @IGcom I have been struggling since friday to create a live account (7x), response from IG all 7x, "sorry we are having technical issues". I sent an email twice to accountopening but no reply as yet. Can someone help please?