IG status: trading issues and outage reports
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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Problems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
- Login (43%)
- Trading platform (43%)
- Withdrawals (7%)
- Website (7%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Login | 18 days ago |
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Login | 18 days ago |
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Website | 18 days ago |
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Login | 19 days ago |
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Login | 23 days ago |
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Trading platform | 30 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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J-M (@JM1ZZX) reported@IGcom Step up with customer support... I have tried to reach your support for several days now. With email and with whatsapp but have got zero replys. Trying to open account... Not a very good first impression, though, as there is no customer service at all.
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Tony S (@scotty648) reported@ChazWood5 @englandcricket @IGcom Certainly the worst prepared
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Tarjei Thomassen (@technoteee) reported@IGcom Too bad IG are so expensive trading equities 🫤
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Noah Silverman, PhD (@noah_phd) reported@igcom @IGClientHelp @IGLabs Does anybody actually look at your whatsapp, intercom, or x messages? Getting any kind of support from your team is nearly impossible.
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Richard (@Richard85801567) reported@IGcom IG zero support main line inoperable London number no one answers live chat and WhatsApp get left hanging IG is utter dog **** do not risk your money on IG join any other ANY but if
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Topinfo (@TopTradersADVFN) reported@ValliAkber @ii_couk @IGcom Yes it’s going live next few days. Will put the link on here and The Telegram group and reply to emails if I get from that. The App/platform I’m using is not Telegram itself and another App/Platform and the only reason I created that group is to provide information about the new subscription service as Twitter kept blocking some of my posts on here. Thx 🙏 Tops
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nick h (@NickHol06) reported@IGcom having issues getting a quote anyone else ????
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Harald Hadrada (@HaraldHadrada2) reported@Mikenarm @IGcom Because they are **** now and not a service company and just spread betters betting v clients
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Kryptogem110x (@kryptogem110x) reported@IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.
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LairdElmski (@LairdElmski) reported@CasinoCapital @IGcom Sold this am @46.15 ..can't help myself...short June and July puts still thou Great call ..hope you stay on board
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Harald Hadrada (@HaraldHadrada2) reported@IGClientHelp Can you please update us ASAP. Your service and response is toilet. You used to be a pillar or trading and standards. Your now well.......
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Girish Menon (@wildlifegiri) reported@englandcricket @IGcom The worst team ever
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Matt (@MattySP500) reportedAnyone else having issues with the charts on IG index @IGcom @IGClientHelp
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Dino - GTFC (@DinoGTFC) reported@andygill76 @englandcricket @IGcom If he can neck a pint down quicker then Duckett he might get in
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Terry and a turtle (@terryrus99) reported@englandcricket @IGcom Good decision but doesn't England also have a replacement for Duckett? Or maybe move Duckett down the order, where his prodding outside off stump is less risky. Jacks could be a more suitable opener than Duckett.
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gin&pinklemonade (@Woodywudpeck) reported@Jack_Donaghy1 @IGcom I've put in a complaint let's see what happens lols
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peter (@A7068AP) reported@IGSquawk @IGcom @IGTradingFloor Please "fix" Wall St, daily options.
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Dave (@djp4976) reported@TheMoneySponge @IGcom US stocks have always been fine for orders, it’s always been poor U.K. side, especially the smaller more illiquid companies, even if stock is there and you place your order below that level it never seems to fill, I would have hoped if they at removing request for quote that orders would improve but after speaking to a few not sure it will. What’s the point having a trading account with @IGcom if you can’t trade through the platform, more like a holdco than anything else. Anyway, I’ll see how bad it is next week when migrated and go from there
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gin&pinklemonade (@Woodywudpeck) reportedJust shows you how bad @IGcom are ..I have a stop at 49.7p with spreadex but that WASN'T triggered so they have not used genuine prices. Complaint sent
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10xHunter (@10xHunter) reported@IGcom fix your website. The buy and sell buttons are not updating the live price. Also, your AI helpbot is terrible.
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Sach 🌏 (@sachsyd) reportedRubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx
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Fred Coloe (@FColoe) reported@IGClientHelp hi IG. There appears to be an issue with the mobile iPhone app. When I log in I get a message “session timed out. Please login again” and the app then goes to log in screen.
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MB (@MBdaytrading) reportedbeen holding for @IGcom for over 30 mins ! awful
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Emeka N (@emeka89) reported@IGcom I’ve been on hold for almost 2 hours. Is your customer service phone line open today or not? On google it says 24/7 today, on the app it says it is outside normal working hours Please clarify
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Wally ****** (@Wally_Was_Here) reported@IGcom Damn bro, how do we get into the action
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Benjamin Hernandez 🔥 (@benjamin_hsys) reported@IGcom flash crash again huh
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Malcolm Ace (@Mal_Ace) reported@englandcricket @IGcom Tough on Potts. Shows the errors of selection on tour and past three years. No real alternatives. Too easy to stay in the team, as long as you have the ‘attributes’
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Matt (@MattySP500) reportedAnyone else having issues with the charts on IG index @IGcom @IGClientHelp
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alexander ellison (@alhellison) reported@CasinoCapital @IGClientHelp @Trading212 Also use IBKR for normal account. AG bell has good access to most uk micro caps and most fees low but FX is a problem. Maybe split UK and non uk to two accounts?
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TomMcAdamNo5 (@McAdamNo5) reported@NWSportDave @englandcricket @IGcom Awful standard bar root and brook