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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (75%)
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Login (17%)
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Website (8%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Oberhausen |
Trading platform | |
| Rheine |
Trading platform | |
| Warendorf |
Trading platform | |
 Redon |
Trading platform | |
| Renaison |
Trading platform | |
| Leer |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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IG Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Powell
(@rest64) reported
@englandcricket @IGcom So here we go again! Do we never learn? Crawley cannot play a straight bat consistently to a straight ball. He is simply cannon fodder to any good bowler. Lees plays down the wrong line and Root leaves a well pitched up straight one off his back foot.
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Fiddlestickzmuzik
(@Fiddlestickzmu1) reported
@englandcricket @IGcom Come on lads, I'm watching every ball from down here in Australia.
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Speedbird Julie ✈️🐱❤️💋 🍾🥂
(@JSS779) reported
Hello @IGClientHelp Can you please help me with something?
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bilhas
(@bilhas86) reported
@IGClientHelp I am constantly ignored by your compliance team, your incompetent helpdesk delayed in helping me. and now they are blaming me for something i was not even aware of. i need urgent help. IG is one of the biggest platforms SHAME OF IG FOR THE POOR CUSTOMER SERVICE.
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bilhas
(@bilhas86) reported
@IGClientHelp IG app crashed so I contacted IG chat to fund my account, I was told she cannot help, later she called still incompetent wasted my 26 minutes. my account was in liquidity. IG is not accepting their debacle customer service. this is shameful and embarrassing,FIX-IT
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Nick's Pizza
(@rhoml) reported
@IGcom we need to talk, the MFA application is terrible from a UX perspective.
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JamesTalkSport
(@JamesTalksSport) reported
@englandcricket @IGcom New England but same problems. Woakes has a woeful overseas record, Mahmood should be tried. Leach has shown time and time again he's not a test winning spinner, give Parkinson a go! Good luck to the boys but this is not the new England we were promised.
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Eddy edster
(@eddy_tedster) reported
@IGClientHelp Is there a problem with the Tweets/Notifications feed on the right of one's dashboard? Does not seem to update any more.
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Les 🇬🇧🏴
(@lglaw8) reported
@englandcricket @IGcom Probably the worst England team to ever leave these shores!
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nadiahill
(@nadiamariahill) reported
@englandcricket @IGcom maybe england should of bowled first or it needs a new captsin and root should step down and less they should stop playing at the moment and untill they sort them selfs out but it looks like root got the toss wrong and should of bowled first and bat better
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nadiahill
(@nadiamariahill) reported
@englandcricket @IGcom to win that game because now yet again another pitch to sort west indies and winning the toss and changeing a bower some players and the captain for west indies should of been banned for the slow over rate in the last game england captains have been
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NottingHillGambler
(@NHGambler) reported
@IGClientHelp ok I think I have my answer. Your "US Fang" index looks to be tracking $NYFANG. However the official index is down only 3.5% today (from a friday close of 5663). So not sure why it shows -8% on the IG platform.. maybe a bug?
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bilhas
(@bilhas86) reported
@IGcom I have just been a victim of your poor customer service and IG app failure. reported this to your compliance team and they managed to find an excuse not to compensate for their debacle. I want an urgent inquiry by someone who knows customer service and has common sense.
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Will Good
(@willggolfing) reported
@englandcricket @IGcom This is the issue in the last 15 years we haven't produced any world class opener. (Cook 07 Strauss 05) It's an art and the top of the order have 0 confidence. Might as well open with Roy/ Bairstow couldn't be worse than this. Have to be realistic this will take 5 years to fix.
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Andrewdc208
(@andrewdc208) reported
@IGcom - The alerts pop ups on the desktop version are terrible n never stop even once closed, (thus preventing new windows being opened)-really annoying, pls fix this
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Andrew Walker
(@Andrewjwal26) reported
@englandcricket @IGcom New team, same useless batting lineup with four wickets down for 51 runs. So this team is just as pathetic as the one in Australia before it.
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Arpan
(@ThatCricketHead) reported
@englandcricket @IGcom Broad and anderson were the problem ? 🤡🤡🤡
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Bill
(@B_SandhuLondon) reported
@nepalruckus @IGcom Damn these people !!
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Tradeanator
(@Tradeanator) reported
@IGClientHelp @IGAus Guaranteed stop loss not working!!! WTF... sort your crap out... has to be 672 pts from the position open rather than the 10!!!
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MXTTHΞW ☮️
(@MatthewSpurr) reported
@IGClientHelp are you legally allowed to undo closed trades if you've allowed the trade to be placed and gave no prior written warning of issues or restrictions? Is that legal? #Zinc #Nickel Please link me the relevant bit in the Terms if you wouldn't mind. Thanks
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Andrewdc208
(@andrewdc208) reported
@IGClientHelp - The alerts pop ups on the desktop version are terrible n never stop even once closed, (thus preventing new windows being opened)-really annoying, pls fix this
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stephen clewes
(@ClewesStephen) reported
@englandcricket @IGcom Awful,here we go again.
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Stu
(@minnesotastu) reported
@englandcricket @IGcom A truly awful team
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mischa
(@mischajaja) reported
@IGcom @advfn 5000 followers. Wtf are you taking credits for
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TRADER NEPAL
(@nepalruckus) reported
@kit60992185 I liked IG for a while & they pissed me off by increasing spreads for #DAX40 without any notice or warning. I am looking to move my account and my research continues on where to move. @IGcom. Since it is bad behavior, I do not recommend you use them.
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Alex
(@GrowthStocksUK) reported
@IGClientHelp IG another platform that has no idea of customer service. Deposits easy to make but withdraws impossible. 3 days now of following their instructions and I still cant get to my money. Tried calling but no luck with that either.
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milbshake
(@milbshake) reported
@IGClientHelp Thanks. Also as of today, the platform is lagging on prices (1-2 secs - I have 2 accounts so can verify one from the other) and more imp the positions are out of date - they don't update, needs refresh every time. This happened before last year, can your team please fix asap. thx
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Mary
(@MarySequera) reported
@IGClientHelp I cannot add funds to my account. Please help.
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Sean Prowse
(@seanprowse1) reported
@Dr555888 @IGClientHelp Calm down mate ffs, I'm not selling or buying #mrbusy
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Mike
(@michaelmal30) reported
@englandcricket @IGcom Awful