IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (45%)
• Website (27%)
• Login (27%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Bouzigues	Website	1 day ago
Badajoz	Trading platform	5 days ago
Ciempozuelos	Trading platform	6 days ago
Hackney	Trading platform	6 days ago
London	Login	19 days ago
Berlin	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  smudgedan (@Smudgedann) reported 3 minutes ago

  @adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise

• 
  Tony S (@scotty648) reported 4 minutes ago

  @ChazWood5 @englandcricket @IGcom Certainly the worst prepared

• 
  To The Tick Trading (@_ToTheTick) reported 5 minutes ago

  @tradingview need to sort your app out too unreliable good job Ive had an IG CFD account there for years @IGcom never lets me down. 11:30 EST S&P shorts paid okay 👌🏻

• 
  Casino Capital (@CasinoCapital) reported 5 minutes ago

  Hey @IGClientHelp, do you think you'll ever fix your share dealing accounts so it shows which currencies/amounts my funds are in? Just one of those basic things that's annoying enough I'll prob close my account over.

• 
  Saul Adom (@SunalotS) reported 8 minutes ago

  @OlbaumTech @IGcom @hanetf I had a different error at first, that my order failed to be placed. I bought mine using £. Perhaps try to re-log to the account, and if still happening, contact with their support team 👍

• 
  Rupert 🇬🇧 (@RGrauholz1871) reported 10 minutes ago

  @ChazWood5 @englandcricket @IGcom No, but this is the worst Australian side since 2011

• 
  John Dow (@jeffalan2112) reported 12 minutes ago

  @IGClientHelp Your QR code to verify debit cards is not working. The page that loads just spins and spins. Your IT should look into that.

• 
  Girish Menon (@wildlifegiri) reported 15 minutes ago

  @englandcricket @IGcom The worst team ever

• 
  CarlRambo2025 (@CarlRambo2025) reported 16 minutes ago

  @IGcom Why isn't XRP on your picture? Solano breaks down every 2nd month

• 
  Mr•K (@Mr_K2015) reported 21 minutes ago

  @IGcom Can’t login to my account?

• 
  The Return (@TumbleweedChase) reported 21 minutes ago

  @englandcricket @IGcom You reminded me the cricket was on, so i turned it on and we're now down to 7. 😒

• 
  IG Client Help (@IGClientHelp) reported 25 minutes ago

  @knox_trading @IGcom We're sorry about this. We're aware of the issue affecting ASX on our platform. If you need to make changes or open a new ASX position, please call us as our Dealers are ready to help. Thanks so much for your patience while we work on resolving this.

• 
  Tom Morris (@TomMorris16) reported 26 minutes ago

  @englandcricket @IGcom The worst bowling attack I've ever seen

• 
  RightOn (@RightOn10) reported 27 minutes ago

  @englandcricket @IGcom High quality act . Class Act through and through

• 
  Emeka N (@emeka89) reported 28 minutes ago

  @IGcom I’ve been on hold for almost 2 hours. Is your customer service phone line open today or not? On google it says 24/7 today, on the app it says it is outside normal working hours Please clarify

• 
  Victor Cortino (@CortinoVictor) reported 31 minutes ago

  @englandcricket @IGcom Worst English side to ever tour Australia, by miles and miles and miles. Weak. Pea hearted. Pathetic

• 
  richard rooke (@bigrooke85) reported 32 minutes ago

  @maisielatto @IGcom This is a serious issue that needs to be addressed. Why i:sn't anyone talking ab.out it? the link is on my TL - I retweeted it!;[

• 
  Benjamin Hernandez 🔥 (@benjamin_hsys) reported 33 minutes ago

  @IGcom flash crash again huh

• 
  Rob ⭐⭐️ (@LordBadshot) reported 33 minutes ago

  @Smudgedann @IGcom Not a happy ship. New mgmt seem to be doing their best to destroy what was a great brand. Trouble is they are printing cash with all this vol so mgmt will believe their own hype. Clients will vote with their feet imo.

• 
  Deanna LeCoyte (@radiodandy75) reported 34 minutes ago

  @IGcom @DraconicIntel That's awful after so much hard work and expectations 💔

• 
  Heetan J (@Heetan001) reported 35 minutes ago

  @IGcom so far your service has been atrocious. Not only have I called and emailed and filled a formal complaint but no one has had the decency to called me back…

• 
  mark (@sociedadboy) reported 37 minutes ago

  @englandcricket @IGcom Stupid shot

• 
  David Fletcher (@DavidFl74160780) reported 43 minutes ago

  @IGClientHelp Please help: The live news / twitter feed RH Column no longer works?

• 
  fundamentally its a bargain (@its_fundamental) reported 46 minutes ago

  @IGClientHelp ARM Holdings PLC ADR (24 Hours) CHART IS BROKEN - MISSING CRITICALPRICE ACTION SINCE 9 LAST NOIGHT (UK time)

• 
  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported 49 minutes ago

  @IGcom @IGClientHelp Unfortunately I will be making a complaint to the Financial Conduct Authority. My account remains blocked, my monies still not transfered out after repeated requests, no reply to DM.

• 
  ShareSpeccy (@ShareSpeculator) reported 51 minutes ago

  @baz_trading @IGClientHelp Are you getting the same error?

• 
  Heetan J (@Heetan001) reported 54 minutes ago

  @IGcom @IGClientHelp I’m very dissatisfied and disappointed with your service team. They have finally responded but the lack of care and attention has been outrageous.

• 
  J.Hick (@Hickbcfc) reported 55 minutes ago

  @englandcricket @IGcom I doubted him never felt so stupid in my life what a player

• 
  bobfromthebell (@bobfromthebell) reported 55 minutes ago

  @PAFCRyan @englandcricket @IGcom A few hours lost to bad weather…all that did was prolong India’s misery and allow me to grab a couple of beers and a sandwich to enjoy whilst revelling in victory. Test cricket is about the away side adapting to conditions they’re not used to. India will need to overcome

• 
  Mouse Pillow (@ChazWood5) reported 60 minutes ago

  @englandcricket @IGcom Is this the worst England side to ever tour Australia?