IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (44%)
• Login (33%)
• Website (22%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Bouzigues	Website	4 days ago
Badajoz	Trading platform	8 days ago
Ciempozuelos	Trading platform	9 days ago
Hackney	Trading platform	9 days ago
London	Login	21 days ago
Berlin	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  matt (@clarityenjoyer) reported 7 minutes ago

  @englandcricket @IGcom Terrible team

• 
  Gurkin (@gurkin192) reported 8 minutes ago

  @IGcom Portal not working..... WTF?!

• 
  Christine Slimm (@chrissies141) reported 10 minutes ago

  @englandcricket @IGcom Pity Atherton is commentating, I really think he has a down on English cricket.

• 
  To The Tick Trading (@_ToTheTick) reported 13 minutes ago

  @tradingview need to sort your app out too unreliable good job Ive had an IG CFD account there for years @IGcom never lets me down. 11:30 EST S&P shorts paid okay 👌🏻

• 
  richard rooke (@bigrooke85) reported 16 minutes ago

  @maisielatto @IGcom This is a serious issue that needs to be addressed. Why i:sn't anyone talking ab.out it? the link is on my TL - I retweeted it!;[

• 
  Macro Joe (@wealthelf) reported 20 minutes ago

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  Brooksy (@brooksyruns89) reported 22 minutes ago

  @RhysBenjamin @englandcricket @IGcom He’s hardly a scapegoat? He’s awful

• 
  TomMcAdamNo5 (@McAdamNo5) reported 22 minutes ago

  @NWSportDave @englandcricket @IGcom Awful standard bar root and brook

• 
  #TPAE (@TpaeSkinnykat03) reported 26 minutes ago

  @englandcricket @IGcom Wasn’t Duckett on his “last warning” for tipping a pint on Jimmy’s head? Bloke was battered in Noosa, looks fat and can’t buy a run. Baz’s solution, have another game son. What a tier 2 joke of a cricketing nation. #Ashes

• 
  liam⚽️🏏 (@liam_S126) reported 27 minutes ago

  @englandcricket @IGcom Very good after that god awful first game

• 
  Sudhin ps (@Sudhinps15) reported 27 minutes ago

  @englandcricket @IGcom Stupid management backing jamie overton we need extra bowler This guy overton most of the tym score half century with his ball ( in t20) Sam curren also leak runs how we can defend a big total in a flat track Horrible team selection wood / toung will be good options

• 
  Dougparkspropertynest (@network_surrey) reported 29 minutes ago

  @IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??

• 
  fundamentally its a bargain (@its_fundamental) reported 29 minutes ago

  @IGClientHelp @IGcom Just withdrew money from my account and it appeared in my bank account instantly (as is the case mainly). I withdrew money on Friday at 3:31 pm to put it in savings ac for weekend - still not arrived at my bank NEED CONSISTENCY OF SERVICE - LOST INTEREST

• 
  Rosen (@AZMIH_Rosen) reported 31 minutes ago

  @englandcricket @IGcom Absolutely school boy error from #HarryBrook

• 
  QuantumX (@QuantumStateX) reported 34 minutes ago

  @IGcom Customer Service Down

• 
  ATHAR (@Atharcrypto) reported 36 minutes ago

  @IGcom Let’s help your project get the attention it deserves. Work with us—DM me!

• 
  JB (@thedarkonexx) reported 38 minutes ago

  Hi @IGClientHelp . I have a GBP Share Dealings account and want to hold the balance in USD, and buy and sell U.S shares with USD only. I've tried changing the currency settings to "Manual", but when selling U.S shares the value still gets converted to GBP. Any help appreciated

• 
  dismantle_ (@JJJorange) reported 39 minutes ago

  @IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.

• 
  Ric₿ezos (@BezosRic) reported 39 minutes ago

  @DonaldPond6 @IGcom Yes, wonder if the decision was made further down the chain. If the CEO was aware that's an absolute shocker. Might be an opportunity for @vladtenev at Robinhood to steal some more UK market share by just offering better customer experiences.

• 
  Mr•K (@Mr_K2015) reported 40 minutes ago

  @IGcom Can’t login to my account?

• 
  G. (@LArsenal96) reported 45 minutes ago

  @englandcricket @IGcom I do think not putting Jacks or Stokes at 3 is stupid. Instead you wanna chuck a 21 year old in the deep end for no reason? Pope didnt bat at 3 when he first came in & neither should Bethell.

• 
  Jay J (@JibbaJabb) reported 47 minutes ago

  @billericaybaggy @moving_charlie @IGcom Cost of money goes up = asset prices go down. It's not rocket science.

• 
  Fordy-PUFC (@MrFord89) reported 47 minutes ago

  @imrksk @englandcricket @IGcom Yeah. That's why England did it. But now our batsmen struggle with any sort of movement. And our bowling line up is awful

• 
  KryptoBeast (@BeastKrypto10x) reported 48 minutes ago

  Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a compensation up to 1000$ for verifiable admin work. Genuine cases only. @IGcom

• 
  QuantumX (@QuantumStateX) reported 50 minutes ago

  @IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.

• 
  Humaira A (@BuksNCofy) reported 50 minutes ago

  @igcom @igclienthelp Been waiting for 2 hours on your WhatsApp ‘service’ + live chat with no response. Simple requests go through convoluted processes; I was promised a 3hr turnaround on a ‘ card verification’ that is still pending over 24hrs later? Shocking customer service!

• 
  Reality (@Factchecker2000) reported 53 minutes ago

  @ChazWood5 @englandcricket @IGcom Nah, the last 3 tours were just as bad. 0-3* 0-4 0-4 0-5 England cricket is trash. The only question mark is how the far are they so arrogant?!?!

• 
  David Fletcher (@DavidFl74160780) reported 53 minutes ago

  @IGClientHelp Please help: The live news / twitter feed RH Column no longer works?

• 
  Rob ⭐⭐️ (@LordBadshot) reported 54 minutes ago

  @Smudgedann @IGcom Not a happy ship. New mgmt seem to be doing their best to destroy what was a great brand. Trouble is they are printing cash with all this vol so mgmt will believe their own hype. Clients will vote with their feet imo.

• 
  Matt (@MattySP500) reported 55 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp