IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (50%)
• Website (25%)
• Login (25%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Berlin	Login	27 days ago
Southwark	Login	28 days ago
Radstock	Website	1 month ago
Kendal	Trading platform	2 months ago
Leer	Trading platform	2 months ago
Portsmouth	Trading platform	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kryptogem110x (@kryptogem110x) reported 13 seconds ago

  @IGcom Important for IG customers: If you experienced incorrect balances, unjustified spread/fee charges, or trades allowed on non-covered funds, please file a formal complaint with BaFin (DE) or the FCA (UK) now. I can help affected customers draft submissions (checklist + evidence pac

• 
  Matt (@MattySP500) reported 2 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Mr Downs (@MrD23English) reported 12 minutes ago

  @englandcricket @IGcom Atkinson, Carse, Tongue and Jacks is without doubt the worst bowling attack of all test-playing nations. Aus to post 500+ in their first innings.

• 
  𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦 (@the_carpdiem1) reported 12 minutes ago

  @englandcricket @IGcom No problem brooky

• 
  TheSecretTravelAgent (@japers_1984) reported 13 minutes ago

  @IGcom Worst take of the day goes to…..

• 
  David O'Brien (@DavidB87425) reported 17 minutes ago

  @RhysBenjamin @englandcricket @IGcom He should never have been on tour, at least Crawley has sort of good history down under and Duckett's got a good average.

• 
  Dr Prakash Nayak (@SRIPRAKASH76) reported 19 minutes ago

  @IGcom Hi there having problem trying to complete form w8 ?.I emailed your CS got a complicated reply. They say the form expired. I find that strange. How can a form expire? Can you send a fresh form ?Was looking for better customer support.Thank u

• 
  RightOn (@RightOn10) reported 20 minutes ago

  @englandcricket @IGcom High quality act . Class Act through and through

• 
  Tarjei Thomassen (@technoteee) reported 20 minutes ago

  @IGcom Too bad IG are so expensive trading equities 🫤

• 
  10xHunter (@10xHunter) reported 20 minutes ago

  @IGcom fix your website. The buy and sell buttons are not updating the live price. Also, your AI helpbot is terrible.

• 
  Topinfo (@TopTradersADVFN) reported 22 minutes ago

  @ValliAkber @ii_couk @IGcom Yes it’s going live next few days. Will put the link on here and The Telegram group and reply to emails if I get from that. The App/platform I’m using is not Telegram itself and another App/Platform and the only reason I created that group is to provide information about the new subscription service as Twitter kept blocking some of my posts on here. Thx 🙏 Tops

• 
  Watermelõn 🍉 (@wa7ermelon) reported 23 minutes ago

  @Mr_K2015 @BarnyardBull72 @IGcom nope unfortunately, I contacted support the other week to get them to add it but nothing since. Can buy on most other platforms.

• 
  kris b (@boisy12uws) reported 25 minutes ago

  @IGcom This is a maj_or issue that needs to be addressed. Why isn't anyone discussing it? Check out my TL for the link, I RTd]`

• 
  A Reasonable Person (@DanielgDan) reported 26 minutes ago

  @englandcricket @IGcom Damn that looks innocuous

• 
  G. (@LArsenal96) reported 27 minutes ago

  @englandcricket @IGcom I do think not putting Jacks or Stokes at 3 is stupid. Instead you wanna chuck a 21 year old in the deep end for no reason? Pope didnt bat at 3 when he first came in & neither should Bethell.

• 
  andy mufc (@AndrewFearn95) reported 28 minutes ago

  @gazzriley @englandcricket @IGcom Your best player normally bats at 4, so I don’t mind Root staying there - especially as he’s already tried 3 and struggled. Brook on the other hand is vice-captain, he needs to take on a bigger role in the team, it might actually help his game giving him more responsibility.

• 
  Mr•K (@Mr_K2015) reported 29 minutes ago

  @IGcom Can’t login to my account?

• 
  joe ele (@joe31756) reported 32 minutes ago

  @IGcom Quarter and monthly Options expiry this week for this reason the oil price is down

• 
  Mark Newton (@Mark_Newton1) reported 35 minutes ago

  @djp4976 @IGcom There customer service is zero, call centre staff giving out wrong information. Philippines and Eastern Europe call centres useless. Their IT infrastructure is 3rd world & needs upgrading, but they spend 000's millions on new acquisitions to the detriment of the platform.

• 
  AnnRaj (@anandhichetlur) reported 35 minutes ago

  @IGcom hi, I requested a part cash transfer which was confirmed again by email but have got a message that my stock holdings are being transferred. Not sure why this confusion. Can you please help

• 
  bobfromthebell (@bobfromthebell) reported 39 minutes ago

  @PAFCRyan @englandcricket @IGcom A few hours lost to bad weather…all that did was prolong India’s misery and allow me to grab a couple of beers and a sandwich to enjoy whilst revelling in victory. Test cricket is about the away side adapting to conditions they’re not used to. India will need to overcome

• 
  Jess-No flags because I actually am British (@JessSalop) reported 40 minutes ago

  @RhysBenjamin @englandcricket @IGcom Having stuck with Pope this far, I think they should have kept him in but dropped him down the order. As Travis Head did, one of the other senior batters should have had the stones to volunteer to go up the order.

• 
  CarlRambo2025 (@CarlRambo2025) reported 42 minutes ago

  @IGcom Why isn't XRP on your picture? Solano breaks down every 2nd month

• 
  Les Norton (@Les_NortonAU) reported 43 minutes ago

  @englandcricket @IGcom i still think hes sitting down when hes standing up

• 
  Guy Edwards (@Nice_GuyEddie) reported 47 minutes ago

  @ChazWood5 @englandcricket @IGcom Probably the worst prepared and managed

• 
  ShareSpeccy (@ShareSpeculator) reported 48 minutes ago

  @baz_trading @IGClientHelp Are you getting the same error?

• 
  Fordy-PUFC (@MrFord89) reported 49 minutes ago

  @imrksk @englandcricket @IGcom Yeah. That's why England did it. But now our batsmen struggle with any sort of movement. And our bowling line up is awful

• 
  Dougparkspropertynest (@network_surrey) reported 50 minutes ago

  @IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??

• 
  Jumpers for Goalposts (@UKFootie66) reported 51 minutes ago

  @englandcricket @IGcom What an awful bowling line up

• 
  shaun.russell (@shaunie233) reported 57 minutes ago

  @IGcom Thk **** thought it was going to be hugh grant