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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (73%)
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Login (18%)
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Website (9%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Trading platform | |
 Brandenburg an der Havel |
Trading platform | |
| Leer |
Login | |
| Leer |
Trading platform | |
| Hannover |
Trading platform | |
| Stade |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Izazul Aftab
(@izazoriginal) reported
@englandcricket @KNCBcricket @IGcom Let them score 400 and chase it down
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AnnRaj
(@anandhinagaraj) reported
@IGClientHelp hi, not able to open the platform on the internet but the app works. can you pl help
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Cobi
(@peppertree_ave) reported
@IGClientHelp I can't log in to my account. Are you guys still busy with maintenance?
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The Wolf
(@larryronaldpar1) reported
@IGcom why so slow with my sell order it’s been sitting there for over an hour 🤷🏻
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YOUAREMYBORO 🏴🏴🇺🇦 🇺🇦
(@THEREALBORO) reported
@englandcricket @IGcom Should of extended play another 30 mins and let's them smash Bracewell worst spinner I've ever seen at this level. Nicely done lads, it's terrific to watch this 🙌🔥
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The Wolf
(@larryronaldpar1) reported
@IGClientHelp why so slow with my sell order, it’s been sitting there for over an hour🤷🏻
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cp
(@cp1889) reported
@DonaldPond6 @IGcom Not a voting issue so contact company direct rather than faffing about via a nominee re attendance. Open door policy for vast majority of AGMs (some security & orderly protest exceptions).
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ollieMaqsDad
(@MaqsDad) reported
@IGClientHelp Hi, it seems everyone is receiving shares except your clients. Do you have any more updates? The share price dropped 66% yesterday, and I was unable to do anything about it. Do I need to make a complaint to the @TheFCA
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Mr K.A.A
(@kev123703) reported
@IGcom Yes is the worst performer
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Anurag Jadia
(@AnuragJadia) reported
@englandcricket @jimmy9 @IGcom Its such a bad place to play cricket. Should not play international matches in England due to weather conditions. As spectator, it's really annoying 😡
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Bob Reeves
(@ScalperVol) reported
@IGcom Another day, another problem with IG. In the middle of a market crash, US 500 options are closed, it is not possible to buy, sell or close a position without calling the desk which does not pickup.
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Yups
(@Dannystorer) reported
@MaqsDad @IGClientHelp I have a bad feeling about this. its open to trade for everyone else in 12 minutes, I have seen hundreds of people that received them today
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Lewis
(@LewBrealey) reported
@AdamDutton1 @englandcricket @IGcom Get buttler opening batting in tests and crash it to all parts
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Mark Gray
(@rich29uk) reported
@englandcricket @KNCBcricket @IGcom What's the point bowling first? You'll bowl them out for 250 and then chase it down with 10 overs to spare. The fans wanted to see another run at 500.
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King Nidge
(@KingNidgey) reported
@IGSquawk @IGClientHelp @Dannystorer Can you confirm who the custodian broker or clearing house is? I still haven't received any updates from your support, its beyond inconvenient at this point.
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JUST A CASUAL GUY|| ENGLAND🏴
(@JUSTACASUAL699) reported
@englandcricket @IGcom Only the IPL lad scoring runs, maybe IPL was never the problem
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HFT.news
(@news_hft) reported
@IGcom Unable to login to a/c and no password request being sent
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Mordechai Blauerstein
(@MBlauerstein) reported
@crashingBitcoin @IGcom What happened to the gold bug guy?
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ΛMIƬ
(@InfinityMusicAS) reported
@DanNicholls03 @englandcricket @IGcom My bad
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Donald Pond
(@DonaldPond6) reported
@cp1889 @IGcom But you don’t know which companies are like that in advance. That’s the problem.
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Tb
(@truant2tb) reported
@IGClientHelp all withdrawal requests are failing, I’ve used this card multiple times. I call in and press “2” on the IVR and it’s a recorded msg in FRENCH wtf is going on?!? I want to be able to withdraw!!
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ollieMaqsDad
(@MaqsDad) reported
@HLInvest @IGcom $TYDE is down another 10% this morning and you still haven't allocated my shares to me. This is criminal!!!!! When will you deliver them when $TYDE is worth $0
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Fiddlestickzmuzik
(@Fiddlestickzmu1) reported
@englandcricket @KNCBcricket @IGcom WTF does ECB geoblock watching cricket on line..? do they not want people to watch and be interested in the game..?
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castor pineda
(@AmgelFox) reported
@IGcom In June 2011, #Bitcoin price temporarily crashed down to $0.01 from a $32 high following the hack at MtGox. Stay the course, DCA, and secure your coins. You all should Follow @Glomaun he knows his stuff when it comes to BTC and other Cryptos, his tweets have been helpful so far
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ollieMaqsDad
(@MaqsDad) reported
It's down another 5% pre-market and even after 1week I still don't have my shares 🤬🤬🤬 @HLInvest @IGClientHelp #Criminal $Tyde
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Dan Towell
(@behindthegaze) reported
@englandcricket @JamieOverton @IGcom This lad can bat, solid down the lower order
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King Nidge
(@KingNidgey) reported
@Dannystorer @IGClientHelp @IGSquawk Their phone support just told me up to 5 working days once they receive them from their broker. There again, he was probably just throwing out BS because he didn't know himself.
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Mitch Walmsley
(@mitchw05) reported
@GHodgsonSport @englandcricket @IGcom Saw the notification and thought this was a signing gif you've let me down GH
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cp
(@cp1889) reported
@DonaldPond6 @IGcom I don't understand that, sorry. You're still investing in a business where management have done a bad job and feel the need to evade retail? Directors are always held to account when up for re-election.
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peter out.
(@peterhorsman3) reported
@IGcom Are you able to fix card deposit issues. Ig suck.