IG

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

IG Outage Chart 03/13/2026 00:00

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  1. Trading platform (86%)

    Trading platform (86%)

  2. Website (14%)

    Website (14%)

Live Outage Map

The most recent IG outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomKendal Trading platform
GermanyLeer Trading platform
United KingdomPortsmouth Trading platform
United KingdomBasingstoke Trading platform
GermanyBrandenburg an der Havel Trading platform
GermanyLeer Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • mark7183 Mark (@mark7183) reported

    @IGClientHelp Terrible service guys

  • elly_gov elly #KBF (@elly_gov) reported

    @IGClientHelp Can you sort out your app it’s not working are you restricting low level investors now ?

  • Kapsg Kapil Gupta (@Kapsg) reported

    @IGClientHelp Is there an issue with the platform at the moment? I can’t load on my phone or my browser

  • smeato71 tim smeaton (@smeato71) reported

    @IGClientHelp down again!

  • MamzKhanLFC Mamz Khan LFC (@MamzKhanLFC) reported

    @IGClientHelp Again is this gonna be a daily issue ??

  • Fuzzbal21772667 FuzzballRaver🌱 (@Fuzzbal21772667) reported

    @IGClientHelp You can no longer offer any ******* service AGAIN

  • Woodysue gin&tonic (@Woodysue) reported

    @IGSquawk @IGClientHelp if I get margin called & you close all my positions because I can't access the s/b site to trade I will take legal advice ...ridiculous service!

  • mrmrningstarr MrJunJunior (@mrmrningstarr) reported

    @IGClientHelp You platform is totally **** can’t login in 20min ,

  • Paoloboogaloo Paolo Sebastianelli (@Paoloboogaloo) reported

    @IGClientHelp Your platform is down again... what’s going on

  • rico04710023 rico (@rico04710023) reported

    @IGClientHelp @IGcom it’s broken again today

  • AdamBradbury83 Adam Bradbury (@AdamBradbury83) reported

    @IGcom trading app down again. Although ok to send me alerts to say the shares I want to buy have 10% already 🤬

  • ScottEl37510587 Scott Elliot (@ScottEl37510587) reported

    @blacgold76 @IGClientHelp Down again for me.

  • jack_r_m Jack (@jack_r_m) reported

    @IGClientHelp This is terrible. Sort your platform out. We’re all losing money because of it

  • Rseabiscuit Rahim Hassanali ر (@Rseabiscuit) reported

    @IGClientHelp platform down again

  • ALJaradats A Jaradat (@ALJaradats) reported

    @IGClientHelp Are you serious guys???? Platform is down every day

  • planet_maria Maria (@planet_maria) reported

    @IGClientHelp hello again. MyIG platform not loading again today. Same problem yesterday. Can I get solution please? Log out & back in again? I’d like to trade today

  • BudCapital Bud Capital (@BudCapital) reported

    @IGClientHelp 2nd day in a row your platform is not working at the most crucial time of day US open, we better get compensation for this!

  • tooshrt Mo (@tooshrt) reported

    @IGClientHelp EVERYTHING IS BROKEN?!?! @IGClientHelp

  • mimifontaine Mimi Fontaine (@mimifontaine) reported

    @IGClientHelp Neither the app nor the webpage are working for me, I can't see my watchlist, can't see my positions, what is the ETA for the outage to be fixed please

  • rasithal Rasitha Leelasena (@rasithal) reported

    @IGTV @IGcom @JeremyNaylor_IG Can’t access the market as system is down. Pls fix!

  • rags2richesm8 uw0tm8 (@rags2richesm8) reported

    @IGClientHelp YOUR PLATFORM IS RUBBISH ALWAYS FREEZING AND GOING DOWN

  • jack_r_m Jack (@jack_r_m) reported

    @IGClientHelp Platform down AGAIN

  • Woodysue gin&tonic (@Woodysue) reported

    @IGSquawk @IGClientHelp site accessible but can't close any positions no margin showing on them....wtf!! Get your site sorted!

  • EzIntenso Dr Ezzy 📈💰🚀🤑 (@EzIntenso) reported

    @IGcom @IGClientHelp You’re ******* DOWN again at US market open. Don’t tel, me this is ACCIDENTAL. $AMC $GME $SNDL $BB $BBBY $NOK $KOSS

  • Woodysue gin&tonic (@Woodysue) reported

    @Andrea334506911 @IGSquawk @IGClientHelp This is bad isn't it...worrying on a down day when you might want toclise/sell positions/shares

  • Paoloboogaloo Paolo Sebastianelli (@Paoloboogaloo) reported

    @IGClientHelp trading platform is down guys what’s going on?

  • ChairmanTrader Chairman Trader (@ChairmanTrader) reported

    @IGClientHelp @IGClientHelp is the platform down again!?

  • SIngleDater38 Rob (@SIngleDater38) reported

    @IGClientHelp is the platform down?

  • Tradethetrendco Tradethetrend (@Tradethetrendco) reported

    @IGClientHelp - Server down? no access to accounts...?

  • adnanali_85 Adnan (@adnanali_85) reported

    @Watermelon_AIM Yep @IGClientHelp is down again along with @Trading212