IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (55%)
• Login (27%)
• Withdrawals (9%)
• Website (9%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
London	Trading platform	22 days ago
Markt Schwaben	Trading platform	23 days ago
Castleford	Withdrawals	29 days ago
Paris	Login	1 month ago
Brussels	Trading platform	1 month ago
Upminster	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  options_222 (@options_222) reported 12 seconds ago

  @IGcom @Polymarket Damn right 😬

• 
  Harald Hadrada (@HaraldHadrada2) reported 3 minutes ago

  @IGClientHelp Can you please update us ASAP. Your service and response is toilet. You used to be a pillar or trading and standards. Your now well.......

• 
  Matt (@MattySP500) reported 6 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  mark (@sociedadboy) reported 9 minutes ago

  @englandcricket @IGcom Stupid shot

• 
  Matt (@MattySP500) reported 11 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  CT🪐 (@gercekci_V) reported 11 minutes ago

  @IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!

• 
  RightOn (@RightOn10) reported 13 minutes ago

  @englandcricket @IGcom High quality act . Class Act through and through

• 
  TomMcAdamNo5 (@McAdamNo5) reported 19 minutes ago

  @NWSportDave @englandcricket @IGcom Awful standard bar root and brook

• 
  AnnRaj (@anandhichetlur) reported 19 minutes ago

  @IGcom @IGSquawk IG is not handling my isa transfer in request well. AI based help centre or WhatsApp doesn’t help. On the phone for 15 minutes to hear the same message. Very disappointing service. can you help please

• 
  bobfromthebell (@bobfromthebell) reported 22 minutes ago

  @PAFCRyan @englandcricket @IGcom A few hours lost to bad weather…all that did was prolong India’s misery and allow me to grab a couple of beers and a sandwich to enjoy whilst revelling in victory. Test cricket is about the away side adapting to conditions they’re not used to. India will need to overcome

• 
  Matt (@MattySP500) reported 24 minutes ago

  @IGcom @standardnews The UK markets are terrible and stagnant no wonder they are away to the US.

• 
  KryptoBeast (@BeastKrypto10x) reported 28 minutes ago

  Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only. @IGcom

• 
  Casino Capital (@CasinoCapital) reported 29 minutes ago

  @chippycapital I actually like IG generally, am probably one of their longest-standing customers (last century!), but damn @IGClientHelp they'll just ignore you when you try and suggest tiny UX changes that would improve their systems. Am on verge of shutting all my accounts except spreadbet

• 
  Humaira A (@BuksNCofy) reported 30 minutes ago

  @igcom @igclienthelp Been waiting for 2 hours on your WhatsApp ‘service’ + live chat with no response. Simple requests go through convoluted processes; I was promised a 3hr turnaround on a ‘ card verification’ that is still pending over 24hrs later? Shocking customer service!

• 
  Gaurav Jindal (@gj100596) reported 32 minutes ago

  @englandcricket @IGcom That's a good comeback from England after being 1-0 down in the series. A lot of work to do but a good start #SLvENG

• 
  dismantle_ (@JJJorange) reported 34 minutes ago

  @IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.

• 
  Penny Share Trader (@Penny_Shares) reported 34 minutes ago

  @ShareSpeculator @IGClientHelp Yep seems to be a id login issue

• 
  Matt (@MattySP500) reported 34 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  dismantle_ (@JJJorange) reported 36 minutes ago

  @IGcom @financialombuds I am also still pending a reply to this issue from last week, they have gone beyond 1 business day.

• 
  Terry and a turtle (@terryrus99) reported 36 minutes ago

  @englandcricket @IGcom Good decision but doesn't England also have a replacement for Duckett? Or maybe move Duckett down the order, where his prodding outside off stump is less risky. Jacks could be a more suitable opener than Duckett.

• 
  ShareSpeccy (@ShareSpeculator) reported 37 minutes ago

  @baz_trading @IGClientHelp Are you getting the same error?

• 
  Matt (@MattySP500) reported 38 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Grassroots North Wales (@NWSportDave) reported 39 minutes ago

  @McAdamNo5 @englandcricket @IGcom Top class?? Two of the worst, one just a little better than the other, but both lousy with pathetic bowling attacks

• 
  SimplyGreat (@MiaJenkinsonXXx) reported 45 minutes ago

  @MWJS82 @englandcricket @IGcom They could have all the warmups they want and it wouldn't change the outcome as long as you have Key, McCullum and Stokes in background. I hope everyone is bracing themselves for the most embarrassing series loss we've ever had down under

• 
  Sudhin ps (@Sudhinps15) reported 48 minutes ago

  @englandcricket @IGcom Stupid management backing jamie overton we need extra bowler This guy overton most of the tym score half century with his ball ( in t20) Sam curren also leak runs how we can defend a big total in a flat track Horrible team selection wood / toung will be good options

• 
  IG (@IGcom) reported 49 minutes ago

  @Heetan001 We're really sorry to hear about your experience. That’s certainly not what we strive for. If you're still waiting for a resolution, please send your account number and a brief summary of the issue to @IGClientHelp via DM so we can investigate and assist you further.

• 
  Victor Cortino (@CortinoVictor) reported 51 minutes ago

  @ChazWood5 @englandcricket @IGcom Yes. Easily. By far the worst.

• 
  smudgedan (@Smudgedann) reported 52 minutes ago

  @IGcom a real prince amongst thieves when it comes to the online brokers. Not only offering a ubiquitous service, but giving it gratis and not telling their clients what they can and can’t invest in. Take note @HLInvest and Interactive Investor

• 
  J.Hick (@Hickbcfc) reported 53 minutes ago

  @englandcricket @IGcom 37 💯 is crazy and he’s not slowing down

• 
  Tarjei Thomassen (@technoteee) reported 57 minutes ago

  @IGcom Too bad IG are so expensive trading equities 🫤