IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (44%)
• Login (33%)
• Website (22%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Bouzigues	Website	6 days ago
Badajoz	Trading platform	10 days ago
Ciempozuelos	Trading platform	11 days ago
Hackney	Trading platform	11 days ago
London	Login	24 days ago
Berlin	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt (@MattySP500) reported 31 seconds ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Casino Capital (@CasinoCapital) reported 42 seconds ago

  @chippycapital I actually like IG generally, am probably one of their longest-standing customers (last century!), but damn @IGClientHelp they'll just ignore you when you try and suggest tiny UX changes that would improve their systems. Am on verge of shutting all my accounts except spreadbet

• 
  CT🪐 (@gercekci_V) reported 1 minute ago

  @IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!

• 
  𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦 (@the_carpdiem1) reported 1 minute ago

  @englandcricket @IGcom It's okkk.. no problem

• 
  To The Tick Trading (@_ToTheTick) reported 6 minutes ago

  @tradingview need to sort your app out too unreliable good job Ive had an IG CFD account there for years @IGcom never lets me down. 11:30 EST S&P shorts paid okay 👌🏻

• 
  Topinfo (@TopTradersADVFN) reported 8 minutes ago

  @ValliAkber @ii_couk @IGcom Yes it’s going live next few days. Will put the link on here and The Telegram group and reply to emails if I get from that. The App/platform I’m using is not Telegram itself and another App/Platform and the only reason I created that group is to provide information about the new subscription service as Twitter kept blocking some of my posts on here. Thx 🙏 Tops

• 
  Abs B (@AbsB498343) reported 9 minutes ago

  @englandcricket @IGcom Whats happened to Ducketts form? Hope he gets these awful innings out of his system before the Ashes. Tbf was an unplayable delivery

• 
  matt92 (@matt92__) reported 17 minutes ago

  📊 Deal Status: ACCEPTED ✅ or 📊 Deal Status: REJECTED ❌ ❌ Reason: [exact IG error message] Any tech experts on here #IG #TradingView #Replit @tradingview @ReplitSupport @IGClientHelp

• 
  dismantle_ (@JJJorange) reported 18 minutes ago

  @IGcom @financialombuds If anyone @IGcom is reading this, I still have had no acknowledgement from my support request sent Friday. I emailed yesterday as follow up for the complaints process.

• 
  rohitchad18 (@rohitchad18) reported 20 minutes ago

  @IGcom , your online portal and app are not loading. Is there a server outage?

• 
  J.Hick (@Hickbcfc) reported 20 minutes ago

  @englandcricket @IGcom 37 💯 is crazy and he’s not slowing down

• 
  NNNuman (@numann14) reported 23 minutes ago

  @IGClientHelp there's an error showing up everytime i try to open or close an position saying 'your account is restricted from opening new positions'. Need urgent help please.

• 
  ATHAR (@Atharcrypto) reported 24 minutes ago

  @IGcom Let’s help your project get the attention it deserves. Work with us—DM me!

• 
  Amynah (@Amynah_Aziz) reported 26 minutes ago

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  MattBrookes (@MattBrookes3) reported 29 minutes ago

  @LordBadshot @Smudgedann @IGcom I use them, and must be out of the loop as I’m not aware of anything. What’s the problem, and should I be concerned?

• 
  Reality (@Factchecker2000) reported 30 minutes ago

  @ChazWood5 @englandcricket @IGcom Nah, the last 3 tours were just as bad. 0-3* 0-4 0-4 0-5 England cricket is trash. The only question mark is how the far are they so arrogant?!?!

• 
  Gaurav Jindal (@gj100596) reported 30 minutes ago

  @englandcricket @IGcom That's a good comeback from England after being 1-0 down in the series. A lot of work to do but a good start #SLvENG

• 
  J.Hick (@Hickbcfc) reported 31 minutes ago

  @englandcricket @IGcom I doubted him never felt so stupid in my life what a player

• 
  Kryptogem110x (@kryptogem110x) reported 37 minutes ago

  @IGcom Important for IG customers: If you experienced incorrect balances, unjustified spread/fee charges, or trades allowed on non-covered funds, please file a formal complaint with BaFin (DE) or the FCA (UK) now. I can help affected customers draft submissions (checklist + evidence pac

• 
  Kryptogem110x (@kryptogem110x) reported 39 minutes ago

  @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

• 
  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported 41 minutes ago

  @IGcom @IGClientHelp Unfortunately I will be making a complaint to the Financial Conduct Authority. My account remains blocked, my monies still not transfered out after repeated requests, no reply to DM.

• 
  liam⚽️🏏 (@liam_S126) reported 43 minutes ago

  @englandcricket @IGcom Very good after that god awful first game

• 
  Mark Thomas (@mtstormus) reported 45 minutes ago

  @englandcricket @IGcom Umpire been paid to help the Indians by the ICC again

• 
  Christine Slimm (@chrissies141) reported 45 minutes ago

  @englandcricket @IGcom Pity Atherton is commentating, I really think he has a down on English cricket.

• 
  Saul Adom (@SunalotS) reported 52 minutes ago

  @OlbaumTech @IGcom @hanetf I had a different error at first, that my order failed to be placed. I bought mine using £. Perhaps try to re-log to the account, and if still happening, contact with their support team 👍

• 
  Bazzer (@baz_trading) reported 52 minutes ago

  @ShareSpeculator @IGClientHelp Yeah same error

• 
  Stephen Hampson (@StephenHampson) reported 53 minutes ago

  @englandcricket @IGcom Having to watch these clips here because @virginmedia provide such a shocking service to its customers. Not been able to watch anything since Wednesday. Bravo

• 
  Matt (@MattySP500) reported 56 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  KhanSahiba (@KhanSahibHu) reported 58 minutes ago

  @englandcricket @IGcom Facing quality bowling with ease and playing sensibly

• 
  Macro Joe (@wealthelf) reported 59 minutes ago

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!