IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Login (45%)
• Trading platform (36%)
• Withdrawals (9%)
• Website (9%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Castleford	Withdrawals	3 days ago
Paris	Login	17 days ago
Brussels	Trading platform	18 days ago
Upminster	Login	21 days ago
Bouzigues	Website	1 month ago
Badajoz	Trading platform	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  fundamentally its a bargain (@its_fundamental) reported 45 seconds ago

  @IGClientHelp @IGcom Just withdrew money from my account and it appeared in my bank account instantly (as is the case mainly). I withdrew money on Friday at 3:31 pm to put it in savings ac for weekend - still not arrived at my bank NEED CONSISTENCY OF SERVICE - LOST INTEREST

• 
  KryptoBeast (@BeastKrypto10x) reported 2 minutes ago

  Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only. @IGcom

• 
  Reality (@Factchecker2000) reported 14 minutes ago

  @ChazWood5 @englandcricket @IGcom Nah, the last 3 tours were just as bad. 0-3* 0-4 0-4 0-5 England cricket is trash. The only question mark is how the far are they so arrogant?!?!

• 
  #TPAE (@TpaeSkinnykat03) reported 15 minutes ago

  @englandcricket @IGcom Wasn’t Duckett on his “last warning” for tipping a pint on Jimmy’s head? Bloke was battered in Noosa, looks fat and can’t buy a run. Baz’s solution, have another game son. What a tier 2 joke of a cricketing nation. #Ashes

• 
  Amynah (@Amynah_Aziz) reported 16 minutes ago

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  liam⚽️🏏 (@liam_S126) reported 17 minutes ago

  @englandcricket @IGcom Very good after that god awful first game

• 
  Penny Share Trader (@Penny_Shares) reported 20 minutes ago

  @ShareSpeculator @IGClientHelp Yep seems to be a id login issue

• 
  IG Client Help (@IGClientHelp) reported 21 minutes ago

  @Mr_K2015 @IGcom Sorry to hear you're having trouble. We'll DM you shortly to understand more about the issue and help get it sorted as quickly as possible.

• 
  WhatsaMata8 (@whatsamata8) reported 24 minutes ago

  @IGcom how do I get to speak to a human to resolve an issue? I’m trapped in AI chatbot hell where it keeps telling me to do something that doesn’t work, over and over again

• 
  Jam4U (@Jam4u_75) reported 24 minutes ago

  @IGcom My L2 is not stream trade data - is there a problem? Anyone else having issues?

• 
  Les Norton (@Les_NortonAU) reported 25 minutes ago

  @englandcricket @IGcom i still think hes sitting down when hes standing up

• 
  Jess-No flags because I actually am British (@JessSalop) reported 33 minutes ago

  @RhysBenjamin @englandcricket @IGcom Having stuck with Pope this far, I think they should have kept him in but dropped him down the order. As Travis Head did, one of the other senior batters should have had the stones to volunteer to go up the order.

• 
  Mouse Pillow (@ChazWood5) reported 36 minutes ago

  @englandcricket @IGcom Is this the worst England side to ever tour Australia?

• 
  Rupert 🇬🇧 (@RGrauholz1871) reported 36 minutes ago

  @ChazWood5 @englandcricket @IGcom No, but this is the worst Australian side since 2011

• 
  mark (@sociedadboy) reported 38 minutes ago

  @englandcricket @IGcom Stupid shot

• 
  Matt (@MattySP500) reported 38 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  ShareSpeccy (@ShareSpeculator) reported 39 minutes ago

  @Woodywudpeck @IGcom IG should send the request to the II within 2 or 3 days. After that it’s down to ii how quickly they process the request. By law, I believe ii have 15 working days to process it if it’s a cash-only transfer, otherwise they have up to 30 calendar days.

• 
  Rosen (@AZMIH_Rosen) reported 44 minutes ago

  @englandcricket @IGcom Absolutely school boy error from #HarryBrook

• 
  gin&pinklemonade (@Woodywudpeck) reported 45 minutes ago

  @Blowster85 @Butterheart886 One issue is @IGcom stopping trading in it in June ..might havexan impact if forced sellers..I've yet to find a broker I can transfer to

• 
  alexander ellison (@alhellison) reported 46 minutes ago

  @CasinoCapital @IGClientHelp @Trading212 Also use IBKR for normal account. AG bell has good access to most uk micro caps and most fees low but FX is a problem. Maybe split UK and non uk to two accounts?

• 
  Amynah (@Amynah_Aziz) reported 49 minutes ago

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  Kryptogem110x (@kryptogem110x) reported 49 minutes ago

  @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

• 
  Third Man View (@3rdManView) reported 51 minutes ago

  @englandcricket @IGcom Two changes, big questions. 👀 Fresh legs in Bethell & Atkinson, but at 3-0 down, England need more than changes, they need answers. 💥🏏 Boxing Day pressure just went up. 🔥#Ashes #3rdManView

• 
  SimplyGreat (@MiaJenkinsonXXx) reported 51 minutes ago

  @MWJS82 @englandcricket @IGcom They could have all the warmups they want and it wouldn't change the outcome as long as you have Key, McCullum and Stokes in background. I hope everyone is bracing themselves for the most embarrassing series loss we've ever had down under

• 
  RightOn (@RightOn10) reported 53 minutes ago

  @englandcricket @IGcom High quality act . Class Act through and through

• 
  Geraint Morris ⚡️🔋 (@TheWelshBull) reported 53 minutes ago

  @englandcricket @IGcom If the run stays away and the boys bat the overs they cruise home here. Imagine knocking them off 0 down

• 
  K4bala (@k4bal4) reported 54 minutes ago

  @IGcom does your platform is down? I can not trade

• 
  Watermelõn 🍉 (@wa7ermelon) reported 54 minutes ago

  @Mr_K2015 @BarnyardBull72 @IGcom nope unfortunately, I contacted support the other week to get them to add it but nothing since. Can buy on most other platforms.

• 
  Andy Gill (@andygill76) reported 55 minutes ago

  @DinoGTFC @englandcricket @IGcom Fair point. Reckon if Potts can get that handicap down to single figures he might have more of a shot.

• 
  Singh V.R. (@Singhcricguy) reported 60 minutes ago

  @englandcricket @IGcom Looks bad but Good luck to change the stat- The last time England won a test match in Australia was when- a. Kohli was yet to make his test debut. b. Joe Root didn’t play any one of his 161 Test matches.