Is IG down?

@IGClientHelp is your platform down again? I can not login

@IGcom Not as bad as the .DJI

@IGClientHelp I have been charged x100 more commission and I have raised this with Mortiz but not yet resolved. This prevents me from trading and inactivity costing me quite a lot. Can you help?

@tableresearch @macrodesiac_ @IGcom fLIP THE PHONE UPSIDE DOWN

@IGClientHelp News feeds are not updating on charts - no issues noted on the website though??

@IGClientHelp would you let me know the expiry date on taking up/trading the rights issue for the IAG shares please?

@IGClientHelp How can i contact someone in management? Service has been extremely poor and cant talk to ANYONE who has the power to do anything. Get cut off from the live chat on purpose. Very shoddy CS despite paying high fees. I need an email or phone number of someone who care

@IGcom How can i contact someone in management? Service has been extremely poor and cant talk to ANYONE who has the power to do anything. Get cut off from the live chat on purpose. Very shoddy CS despite paying high fees. I need an email or phone number of someone who cares.

@JamesBenamor Hold over a million shares with @IGClientHelp and can’t get through to them. Not sure how to vote? Any help?

@IGClientHelp I don't think it is. Everything else updates in real time at that time without the prices reverting back a few seconds later. But nonetheless, asking people to refresh their page EVERY single time they amend or trade a position surely is illogical and signals an issue ?

@IGClientHelp Thanks. I have raised it many times before with examples and even spoke to three separate IT guys who are aware of the issue and realise it needs to be fixed. But months later... Can't emphasise enough how important it is in trading to have correct position reporting to work off

@milbshake @Woody090385 @IGClientHelp They need to sort it , log out re-log back in is not a solution

@IGClientHelp @SellarsIan @IGClientHelp This is a known bug on the platform which I have raised multiple times over last 3mths. Any reason why it has not been prioritised and fixed ? I'm sure you agree that the misreporting of positions is a very serious issue ? Thanks

@IGClientHelp @SellarsIan This is a known bug on the platform which I have raised multiple times over last 3mths. Any reason why it has not been prioritised and fixed ? I'm sure you agree that the misreporting of positions is a very serious issue ? Thanks

@SellarsIan @Woody090385 @IGClientHelp See my response above. Its a known bug on the platform. I've noticed it for last 6mths. Happens on positions as well - ie they are closed/opened but don't show up as such on the platform unless you refresh. So IG solution is to refresh after every trade !!!!! Pure nonsense.

@IGClientHelp @SellarsIan This is a known bug on the platform which I have raised multiple times over last 3mths. Any reason why it has not been prioritised and fixed ? I'm sure you agree that the misreporting of positions is a very serious issue ? Thanks

@SellarsIan @IGClientHelp Still having issues? Can you remove completely log out log back in see if still there?

Have to say @IGClientHelp @IGcom service levels have dropped, used to get an instant reply to problems now 3 hours later still waiting very poor

@IGClientHelp having trouble with setting stop loss each time I alter it reverts back to what it was ?

@IGClientHelp Hi. When trying to set any alert I get the message "an unexpected error has occurred". Have checked systems outage page and it says all systems operational with no issues. Why is it only down for me and how to fix please?

@IGClientHelp Hello, could you help me check with my account please? i just deposited some money in my account, for some reason, i can not trade. Account ID: LWXYU MT4 ID: 146984 thank you

Hi @IGClientHelp is there any way to turn off price on day up / down alerts but maintain user configured alerts?

@IGClientHelp How is the IAG.L rights issue being handled on the platform? There is no option to accept this.... please HELP!

@HarmonicCharts @IGcom Spreadex have been fantastic to me, I queried a while ago why my 15 min charts were reverting to daily periodically, I got a personal bug fix, regular updates and all was tested and fixed within 2 days. Very impressed

@johnnygrassom @IGcom No & Im not asking for approval Entitled to my opinion This has applied since before covid Who cares if they're working from home! Does that mean we shd encounter a substandard service in such an industry? NO THEY ARE **** @IGcom

@HarmonicCharts @IGcom Have you tried LCG? I use them as often as IG, but really like their customer service

@HarmonicCharts @IGcom I had problem and they blame my internet connection .....

Not professional but dont care @IGcom you are a Piece of **** Never helpful at all Account manager never there Tech issues all the time Those that answer phone go out of their way to ensure they NEVER help YOU GUYS SUCK😡 #IGcom IS SH1T So is all Staff Use another broker

@IGClientHelp I need some help related to my account. It looks like hedging is disabled on my account. Can you enable it?

@IGClientHelp @Emmett_Jenner it is still slow