IG status: trading issues and outage reports
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Full Outage Map
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Problems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
- Login (61%)
- Trading platform (23%)
- Website (13%)
- Withdrawals (3%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Trading platform | 5 days ago |
 Stuttgart
|
Login | 24 days ago |
 Brest
|
Trading platform | 24 days ago |
|
Valence
|
Website | 24 days ago |
|
Le Puy-en-Velay
|
Login | 24 days ago |
|
Elne
|
Login | 24 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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अनिल (@paapikeeda) reportedIG platform still down. Its a disgrace. @IGClientHelp @IGTradingFloor @IGcom #IGDown #IGnohelp
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Andy (@Blowster85) reported@MBdaytrading @IGcom System is down mate. Has been since 2:30pm
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Joel Deakin (@JMHDeakin) reported@conradcarter66 @IGcom They don't appear to be content with irritating customers by degrading the share trading service apparently even providing a service is currently a struggle :/ - perhaps they also have management issues that're now affecting operations as well.
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Dougparkspropertynest (@network_surrey) reported@IGcom On hold 16 minutes to try and get help logging in…. Still no answer, this is a joke of a service IG… what is happening ??!!!
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Amynah (@Amynah_Aziz) reported@IGcom I have been struggling since friday to create a live account (7x), response from IG all 7x, "sorry we are having technical issues". I sent an email twice to accountopening but no reply as yet. Can someone help please?
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Macro Joe (@wealthelf) reported@HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!
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Yoshiwatusi 𐤊 (@yoshiwatusi) reported@iKoppie @IGcom They doing the bitmex/coinbase cant login
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Andrewdc208 (@andrewdc208) reported@IGClientHelp did ur system just go down?
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gold rutile 🌄 (@rutile369) reported@IGcom cannot log in - give us more info about the problem
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अनिल (@paapikeeda) reportedNot able to log in to mobile or desktop apps. Have the grace to at least post a message about this issue. I am getting so pissed off with IG and their support. You are destroying what was a great platform. Its a disgrace. @IGClientHelp @IGTradingFloor @IGcom
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GOD OF NOTHING (@GODOFFI) reported@MBdaytrading @IGcom They always have problems !! Why do you even use them? I stopped using them in 2023 as they couldn't even issue a simple P&L statement despite explaining to their so called accounts how it's done 🙈
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Diz-Plin Trading (@DizPlinTrading) reported@IGcom We have 2 large positions open and are unable to log into either account? Can you fix this immediately please!
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Neverasked (@DCBW2025) reported@IGcom Why is the service down and when will it be back online? No announcement, support page not working. Jokers.
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logan (@logan_000711) reported@I_am_DipCh @englandcricket @IGcom With all due respect, you're not body mechanics expert,he was still bowling 90 miles so calm down ☝🏻👍🏻 maybe just cramps as morgan said in comms
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STUPPYTRADER (@stuppytrader) reported@IGClientHelp I’ve been trying since 6 Aug to get answers on MT5 position limits and split-order pricing. I was referred to Customer Experience, but have had no response beyond GIO..; today’s WhatsApp query has sat unread since 07:25. Can someone please pick this up?
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🅰️ndrew Brahms (@inthe_flowers) reported@CasinoCapital @IGClientHelp @Trading212 Only issue I have is some tiny float stocks in the UK are really difficult to execute on T212 compared to IG - i.e. I have put a limit buy for the same price on both platforms, IG executed a lot quicker than T212. Maybe the lesson is to avoid illiquid garbage stock
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Darren Neary (@neary_darren) reported@TheMoneySponge @IGcom Any support on where to switch ? Such a shame it was the best platform for me
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alexander ellison (@alhellison) reported@CasinoCapital @IGClientHelp @Trading212 Also use IBKR for normal account. AG bell has good access to most uk micro caps and most fees low but FX is a problem. Maybe split UK and non uk to two accounts?
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jelt (@InfoJelt) reported@IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.
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smudgedan (@Smudgedann) reported@IGcom seem to have gone from being very good across the board to pulling every trick in the book to **** over their customers.
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Tortoise investor (@InvestTortoise) reported@andrewdc208 @IGClientHelp I'm having the same problem. You can't even view the server status page 😵
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Gonzalo Canete (@GonzaloCanete) reportedHi @IGcom I opened an account with you to test the quality of your services. I have deposited a considerable amount of funds and have kept the account active through various trading transactions. I have been trying for weeks to resolve a simple query regarding the status of my account and your trading terms. I have been unable to get a response via chat, email or telephone. Customer service seems non-existent, apart from an AI agent on the website to handle general enquiries. If you are reading this, please contact me privately #IG #IGMarkets
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Karmjit Riarh (@KarmjitR) reported@TheMoneySponge @IGcom It’s down in Singapore too
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T Baba (@Boltlightning77) reported@IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login
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Sach 🌏 (@sachsyd) reportedRubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx
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MB (@MBdaytrading) reported@GODOFFI @IGcom Actually really like the platform , but yes the issues are really frustrating
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zenXV (@zenxv) reported@IGcom I have an urgent trading issue and been on hold for 45 minutes on webchat, phone and Whatsapp in which time the stock I am trading has had 8% upside. This is terrible for live traders?
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DartronTrading (@DartronTrading) reported@MBdaytrading @IGcom I bought VOD via II, could not get a RFQ around 12. Also using IG, so familiar with the issue. II now working. Have IG announced this? or is the 'upgrade' on the quiet.
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Timthy (@ParafuryDeng) reported@IGClientHelp Hi, do you have an estimate for when the login issue can be resolved ? For IG Australia
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Mr R (@MrR1chmond) reported@IGSquawk @IGcom have you not woken up yet? System down?