IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (45%)
• Website (27%)
• Login (27%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Bouzigues	Website	21 hours ago
Badajoz	Trading platform	4 days ago
Ciempozuelos	Trading platform	6 days ago
Hackney	Trading platform	6 days ago
London	Login	18 days ago
Berlin	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported 3 seconds ago

  @IGcom @IGClientHelp Unfortunately I will be making a complaint to the Financial Conduct Authority. My account remains blocked, my monies still not transfered out after repeated requests, no reply to DM.

• 
  IG Client Help (@IGClientHelp) reported 13 seconds ago

  @Mr_K2015 @IGcom Sorry to hear you're having trouble. We'll DM you shortly to understand more about the issue and help get it sorted as quickly as possible.

• 
  richard rooke (@bigrooke85) reported 15 seconds ago

  @maisielatto @IGcom This is a serious issue that needs to be addressed. Why i:sn't anyone talking ab.out it? the link is on my TL - I retweeted it!;[

• 
  TheSecretTravelAgent (@japers_1984) reported 37 seconds ago

  @IGcom Worst take of the day goes to…..

• 
  Matt (@MattySP500) reported 2 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  MattBrookes (@MattBrookes3) reported 3 minutes ago

  @LordBadshot @Smudgedann @IGcom I use them, and must be out of the loop as I’m not aware of anything. What’s the problem, and should I be concerned?

• 
  paul Borrowdale (@BorrowdalePaul) reported 4 minutes ago

  @ChazWood5 @englandcricket @IGcom oh god yes awful bowling attack dodgy wicket keeper no spinner terrible openers.

• 
  jelt (@InfoJelt) reported 9 minutes ago

  @IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.

• 
  Brooksy (@brooksyruns89) reported 10 minutes ago

  @RhysBenjamin @englandcricket @IGcom He’s hardly a scapegoat? He’s awful

• 
  Macro Joe (@wealthelf) reported 11 minutes ago

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  IG (@IGcom) reported 12 minutes ago

  @Heetan001 We're really sorry to hear about your experience. That’s certainly not what we strive for. If you're still waiting for a resolution, please send your account number and a brief summary of the issue to @IGClientHelp via DM so we can investigate and assist you further.

• 
  Malcolm Ace (@Mal_Ace) reported 14 minutes ago

  @englandcricket @IGcom Tough on Potts. Shows the errors of selection on tour and past three years. No real alternatives. Too easy to stay in the team, as long as you have the ‘attributes’

• 
  Bazzer (@baz_trading) reported 16 minutes ago

  @ShareSpeculator @IGClientHelp Yeah same error

• 
  David Fletcher (@DavidFl74160780) reported 17 minutes ago

  @IGClientHelp Please help: The live news / twitter feed RH Column no longer works?

• 
  Dougparkspropertynest (@network_surrey) reported 19 minutes ago

  @IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??

• 
  smudgedan (@Smudgedann) reported 21 minutes ago

  @adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise

• 
  Tony S (@scotty648) reported 22 minutes ago

  @ChazWood5 @englandcricket @IGcom Certainly the worst prepared

• 
  matt (@clarityenjoyer) reported 24 minutes ago

  @englandcricket @IGcom Terrible team

• 
  J.Hick (@Hickbcfc) reported 25 minutes ago

  @englandcricket @IGcom 37 💯 is crazy and he’s not slowing down

• 
  WhatsaMata8 (@whatsamata8) reported 37 minutes ago

  @IGcom how do I get to speak to a human to resolve an issue? I’m trapped in AI chatbot hell where it keeps telling me to do something that doesn’t work, over and over again

• 
  Fordy-PUFC (@MrFord89) reported 38 minutes ago

  @imrksk @englandcricket @IGcom Yeah. That's why England did it. But now our batsmen struggle with any sort of movement. And our bowling line up is awful

• 
  PeeKay (@PrasKon) reported 39 minutes ago

  @rprasannag @englandcricket @IGcom I don't think they should be sent back. Support them. Did they do anything inappropriate?

• 
  Heetan J (@Heetan001) reported 40 minutes ago

  I would just like to thank @IGcom for the worst customer service I’ve ever experienced. You really don’t care about your customers, just your profits.

• 
  Ric₿ezos (@BezosRic) reported 42 minutes ago

  @DonaldPond6 @IGcom Yes, wonder if the decision was made further down the chain. If the CEO was aware that's an absolute shocker. Might be an opportunity for @vladtenev at Robinhood to steal some more UK market share by just offering better customer experiences.

• 
  Rupert 🇬🇧 (@RGrauholz1871) reported 42 minutes ago

  @ChazWood5 @englandcricket @IGcom No, but this is the worst Australian side since 2011

• 
  WARDELL (@MrFord_10037) reported 46 minutes ago

  @englandcricket @IGcom So Mark Wood went down for 1 test huh

• 
  Matt (@MattySP500) reported 48 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  SimplyGreat (@MiaJenkinsonXXx) reported 49 minutes ago

  @MWJS82 @englandcricket @IGcom They could have all the warmups they want and it wouldn't change the outcome as long as you have Key, McCullum and Stokes in background. I hope everyone is bracing themselves for the most embarrassing series loss we've ever had down under

• 
  Zaraq Afzal (@afzal_zara26257) reported 53 minutes ago

  @englandcricket @IGcom An innings of highest quality by Joe Root.

• 
  Mercedes Alfon (@Mers98) reported 56 minutes ago

  @schnitzeldaboss @maisielatto @IGcom This Uniswap exploit is a major issue that needs to be addressed. Why isn't an[yone talking about it? Check out my TL - I retweeted it(_