IG status: trading issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Problems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
- Trading platform (64%)
- Login (21%)
- Withdrawals (7%)
- Website (7%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sérignan
|
Trading platform | 4 hours ago |
|
Perpignan
|
Trading platform | 4 hours ago |
|
Bordeaux
|
Trading platform | 4 hours ago |
 London
|
Trading platform | 23 days ago |
 Markt Schwaben
|
Trading platform | 24 days ago |
|
Castleford
|
Withdrawals | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
Victor Cortino (@CortinoVictor) reported@englandcricket @IGcom Worst English side to ever tour Australia, by miles and miles and miles. Weak. Pea hearted. Pathetic
-
options_222 (@options_222) reported@IGcom @Polymarket Damn right 😬
-
Brooksy (@brooksyruns89) reported@RhysBenjamin @englandcricket @IGcom He’s hardly a scapegoat? He’s awful
-
fundamentally its a bargain (@its_fundamental) reported@IGClientHelp @IGcom Just withdrew money from my account and it appeared in my bank account instantly (as is the case mainly). I withdrew money on Friday at 3:31 pm to put it in savings ac for weekend - still not arrived at my bank NEED CONSISTENCY OF SERVICE - LOST INTEREST
-
Ric₿ezos (@BezosRic) reported@DonaldPond6 @IGcom Yes, wonder if the decision was made further down the chain. If the CEO was aware that's an absolute shocker. Might be an opportunity for @vladtenev at Robinhood to steal some more UK market share by just offering better customer experiences.
-
liam⚽️🏏 (@liam_S126) reported@englandcricket @IGcom Very good after that god awful first game
-
Macro Joe (@wealthelf) reported@HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!
-
Jam4U (@Jam4u_75) reported@IGcom My L2 is not stream trade data - is there a problem? Anyone else having issues?
-
Matt (@MattySP500) reportedAnyone else having issues with the charts on IG index @IGcom @IGClientHelp
-
dismantle_ (@JJJorange) reported@IGcom @financialombuds I am also still pending a reply to this issue from last week, they have gone beyond 1 business day.
-
Gaurav Jindal (@gj100596) reported@englandcricket @IGcom That's a good comeback from England after being 1-0 down in the series. A lot of work to do but a good start #SLvENG
-
Amynah (@Amynah_Aziz) reported@IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.
-
Mr Downs (@MrD23English) reported@englandcricket @IGcom Atkinson, Carse, Tongue and Jacks is without doubt the worst bowling attack of all test-playing nations. Aus to post 500+ in their first innings.
-
Neil Sanderson (@ChinUpChubbly) reported@maneco1964 @IGcom Forgot my phone today, just found out $50 barrier is broken 👍
-
Martha (@Martha_aka_eve) reported@REDBOXINDIA @IGcom Already the gap down is closing bears are fked
-
#TPAE (@TpaeSkinnykat03) reported@englandcricket @IGcom Wasn’t Duckett on his “last warning” for tipping a pint on Jimmy’s head? Bloke was battered in Noosa, looks fat and can’t buy a run. Baz’s solution, have another game son. What a tier 2 joke of a cricketing nation. #Ashes
-
Matt (@MattySP500) reported@IGClientHelp mobile login on iphone not working ?
-
Matt (@MattySP500) reportedAnyone else having issues with the charts on IG index @IGcom @IGClientHelp
-
T Baba (@Boltlightning77) reported@IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login
-
Matt (@MattySP500) reportedAnyone else having issues with the charts on IG index @IGcom @IGClientHelp
-
Josh (@Josh56024482) reported@RhysBenjamin @englandcricket @IGcom Popes been bad for ages
-
fundamentally its a bargain (@its_fundamental) reported@IGClientHelp Known issue with platform? @IGcom Funds / Cash balances are wrong on both browser and phone app.
-
smudgedan (@Smudgedann) reported@IGcom a real prince amongst thieves when it comes to the online brokers. Not only offering a ubiquitous service, but giving it gratis and not telling their clients what they can and can’t invest in. Take note @HLInvest and Interactive Investor
-
IG Client Help (@IGClientHelp) reported@knox_trading @IGcom We're sorry about this. We're aware of the issue affecting ASX on our platform. If you need to make changes or open a new ASX position, please call us as our Dealers are ready to help. Thanks so much for your patience while we work on resolving this.
-
SimplyGreat (@MiaJenkinsonXXx) reported@MWJS82 @englandcricket @IGcom They could have all the warmups they want and it wouldn't change the outcome as long as you have Key, McCullum and Stokes in background. I hope everyone is bracing themselves for the most embarrassing series loss we've ever had down under
-
Joseph Mata CRYPTO (@GetChillSnoopy) reported@IGClientHelp withdrawals getting denied, no reason explained. Email sent and now account cannot login. Of course this happens when the weekend hits.
-
IG (@IGcom) reported@Heetan001 We're really sorry to hear about your experience. That’s certainly not what we strive for. If you're still waiting for a resolution, please send your account number and a brief summary of the issue to @IGClientHelp via DM so we can investigate and assist you further.
-
Amynah (@Amynah_Aziz) reported@IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.
-
Sengoku (@Sengoku21524499) reportedAnyone else experiencing problems with IG SB's. Live dealing on charts doesn't show anymore?? @IGcom
-
dismantle_ (@JJJorange) reported@IGcom @financialombuds If anyone @IGcom is reading this, I still have had no acknowledgement from my support request sent Friday. I emailed yesterday as follow up for the complaints process.