IG status: trading issues and outage reports
No problems detected
If you are having issues, please submit a report below.
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Problems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
- Login (61%)
- Trading platform (23%)
- Website (13%)
- Withdrawals (3%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Trading platform | 3 days ago |
|
|
Login | 22 days ago |
|
|
Trading platform | 22 days ago |
|
|
Website | 22 days ago |
|
|
Login | 22 days ago |
|
|
Login | 22 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
MB (@MBdaytrading) reportedbeen holding for @IGcom for over 30 mins ! awful
-
nick h (@NickHol06) reported@IGcom having issues getting a quote anyone else ????
-
GOD OF NOTHING (@GODOFFI) reported@Woodywudpeck @IGcom They are pure rubbish!! I stopped using them in 2023. They couldn't even issue a simple P&L statement 🙈 despite explaining then how to do it leave alone leave alone platform working smoothly 😬
-
Gagan Kashyap (@kashyapgagan) reported@IGClientHelp Both App and web login is down??? what is the issue and when you are going to fix??
-
AnnRaj (@anandhichetlur) reported@IGcom @IGSquawk IG is not handling my isa transfer in request well. AI based help centre or WhatsApp doesn’t help. On the phone for 15 minutes to hear the same message. Very disappointing service. can you help please
-
Gagan Kashyap (@kashyapgagan) reported@IGClientHelp @IGClientHelp IGgroup down ?? no update
-
JB (@thedarkonexx) reported@IGClientHelp Platform is down but no message on your X account?
-
easterbunnycard (@easterbunnycard) reported@IGcom Website, Android App, iOS App, Mobile Web App, and API are not processing login. It is poor management and poor service that you post this promotion but no information about your outage after more than 1 hour of outage. Time to look for another platform.
-
Brands (@ItsBrandon_FM) reported@IGcom this login error needs to be fixed immediately. Nobody can access their accounts and there has been no update on what’s happening
-
DustinDuster (@VVIIIVVIIIVVIII) reported@IGcom Your website and app are down!!!! I’m in a position !!! Fix it now!!!
-
alexander ellison (@alhellison) reported@CasinoCapital @IGClientHelp @Trading212 Also use IBKR for normal account. AG bell has good access to most uk micro caps and most fees low but FX is a problem. Maybe split UK and non uk to two accounts?
-
TheSphinx 🐿️ (@TheSphinxRocks) reported@IGcom You seem to be having problems the last few days. Data migration not going well?
-
gkandola79 (@gskandola79) reported@IGcom Can’t get into my account… fix it straightaway, how can someone trade with an account that can’t be logged into @IGClientHelp @IGcom
-
gin&pinklemonade (@Woodywudpeck) reportedJust shows you how bad @IGcom are ..I have a stop at 49.7p with spreadex but that WASN'T triggered so they have not used genuine prices. Complaint sent
-
Molibar (@Molibar) reported@Tiboti888 @IGcom Thanks, I thought they singled me out for being so bad at this.
-
Rob ⭐⭐️ (@LordBadshot) reported@Smudgedann @IGcom Not a happy ship. New mgmt seem to be doing their best to destroy what was a great brand. Trouble is they are printing cash with all this vol so mgmt will believe their own hype. Clients will vote with their feet imo.
-
𝕺 (@Qblivionn) reported@TheMoneySponge @IGcom How do you move to a different provider while IG is down?
-
Tortoise investor (@InvestTortoise) reported.@IGcom has been down for at least an hour but no acknowledgement from the company on their website or social media channels. V poor. @breoncorcoran
-
Harald Hadrada (@HaraldHadrada2) reported@Mikenarm @IGcom Because they are **** now and not a service company and just spread betters betting v clients
-
Humaira A (@BuksNCofy) reported@igcom @igclienthelp Been waiting for 2 hours on your WhatsApp ‘service’ + live chat with no response. Simple requests go through convoluted processes; I was promised a 3hr turnaround on a ‘ card verification’ that is still pending over 24hrs later? Shocking customer service!
-
Julian (@InvestingJulian) reported@igcom still can’t login after over an hour. Anyone know what’s going on?
-
gin&pinklemonade (@Woodywudpeck) reportedAnyone else having issues logging into @IGcom can't get in on any apps of accounts
-
X (@adythompson) reportedFirst time I open a position with @IGcom in month's and now can't log in, I'm glad I've got the majority of investments now with @Trading212 🙏 Bad show @IGClientHelp 😡
-
Nassar Sandusky (@NassarSandusky) reported@TheMoneySponge @IGcom What platform are you switching too? I’ve only joined at the start of the year they are awful. Thought it just me who couldn’t log in
-
Private Insto (@privateinsto) reported@IGcom have you gone out of business ? No answer from your phones and emails and the platform is down Shocker Is this the end ?
-
Tanja Bergermeier (@HPschorr) reported@IGcom Update on Login issues pls !!!!!
-
Noah Silverman, PhD (@noah_phd) reported@IGClientHelp @IGLabs @IGcom Been trying to get technical support for over a week. Nobody at your company replies to your website chat, whatsapp, or even messages on X. Every one of your support channels claims 24/7. This is disappointing
-
Mahakala (@waimeazach) reported@IGcom @PiQMarkets This is not true. Quantum computing solves very specific problems, it will not compete with gpu’s
-
Harald Hadrada (@HaraldHadrada2) reported@Smudgedann @robjohnsonrj1 @IGcom Service company and a bloody good one v now a load of **** that bets against us at every juncture and when they are losing shut up shop.
-
Joel Deakin (@JMHDeakin) reportedOh dear @IGcom appears to be down 😑