IG

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

IG Outage Chart 01/19/2026 05:35

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  1. Trading platform (70%)

    Trading platform (70%)

  2. Login (20%)

    Login (20%)

  3. Website (10%)

    Website (10%)

Live Outage Map

The most recent IG outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke Trading platform
GermanyBrandenburg an der Havel Trading platform
GermanyLeer Login
GermanyLeer Trading platform
GermanyHannover Trading platform
GermanyStade Trading platform
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • anti_matter_jr x (@anti_matter_jr) reported

    @IGcom issues on us operation, guidance lowered

  • Incogni24145349 Incognitus (@Incogni24145349) reported

    @IGClientHelp I have been trying to get a hold of you for more than 15 days now. I've sent several emails without getting a response from You. Your customer service is horrible!

  • Stephen77553489 Stephen (@Stephen77553489) reported

    @IGClientHelp No problem. I have messaged you.

  • Teenanto Anto N (@Teenanto) reported

    @DonPabby_93 True @IGcom are rubbish at that. Hope they can fix their lazy bots. 🤖

  • PawelG_Ldn PawelG (@PawelG_Ldn) reported

    @IGcom @IGSquawk @JeremyNaylor_IG Heavy push into 2023 due to low inflation data and then energy prices killing everything causing a crash. Completely opposite view.

  • KosiKwee Kosi M Kwee (@KosiKwee) reported

    @IGClientHelp I can't login to my IG account since I am in Indonesia 4 days ago. May I know if I am not supposed to be able to login while I am here or is it just a coincidence? 🙏

  • MarginTraderTom Spread Betting & CFD Victim (@MarginTraderTom) reported

    @fletch000007 @IGSquawk @IGClientHelp This was really bad and wasn't even the worst thing they did that year

  • WiliWhitelaw Wili Whitelaw (@WiliWhitelaw) reported

    @IGcom Error in first line? 2022 surely

  • VinsDeF Vins Def (@VinsDeF) reported

    Hey @IGcom, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

  • Lib_Capital LiberationCapital (@Lib_Capital) reported

    @IGcom worst customer service on so many levels. Clueless.

  • AntCrespi Acrespi77 (@AntCrespi) reported

    @IGcom Still no response from @IGcom about the technical issue's with the daily % not updating. Have emailed last week as instructed. Anyone else having issues... please retweet.

  • SelimmGursoyyy Selim Gursoy (@SelimmGursoyyy) reported

    @PriapusIQ @IGcom Then UK could have a problem with Putin...

  • Random_X_Human Sam Sung (@Random_X_Human) reported

    @PriapusIQ @IGcom @JeremyNaylor_IG Inflation didn’t fall. The yearly rate of inflation is down but inflation is up 0.4% on the month!

  • apocalyptimist Apocalyptimist (@apocalyptimist) reported

    @RockyBTrades It's a scam on @IGcom too. Their service often tells me "**** your stop loss" and quadruples the hit limit I set. Dangerous.

  • deekoo92 Derek Mawhınney (@deekoo92) reported

    @simonhi54058807 @PriapusIQ @IGcom Ah sorry Simon I read this almost like they were paying back the furlough money etc as in that type of government support , is this like the Cbils type loan these companies would have taken ?

  • simonhi54058807 simon hill (@simonhi54058807) reported

    @deekoo92 @PriapusIQ @IGcom Not exactly the same, they have had various types of support from the German govt. some in credit lines, some pure debt. It has hammered their credit rating though making everything they hedge (fuel, currency) + aircraft leasing far more expensive. Great long term move…

  • AlpineDubliner Alpine (@AlpineDubliner) reported

    @LSDinmycoffee @tradingview @IGcom It's be great though no doubt . I used another CFDs broker in TV, and found the execution laggy: Not sure if it was a UI or execution issue

  • EquityInvestme2 Equity Investments (@EquityInvestme2) reported

    @PriapusIQ Very interesting, if thats the case I'll go to court and use this case law against @IGcom when their platform regularly goes down and happily passes the buck.

  • KosiKwee Kosi M Kwee (@KosiKwee) reported

    @IGcom I can't login to my IG account since I am in Indonesia 4 days ago. May I know if I am not supposed to be able to login while I am here or is it just a coincidence? 🙏

  • michiel_boshoff Michiel Boshoff (@michiel_boshoff) reported

    @IGcom @DailyFX @WVenketas Zamar Faria at IG South Africa give terrible service to his clients!!

  • CarrotorStick Paul D (@CarrotorStick) reported

    @IGcom Having spoken to the woeful customer service call centre, I can see why. Shame really as the stores are really helpful.

  • simonhi54058807 simon hill (@simonhi54058807) reported

    @deekoo92 @PriapusIQ @IGcom Debt is the worst thing for a travel company and an airline. It’s a sensible move, just crap for shareholders.

  • IGSquawk IGSquawk (@IGSquawk) reported

    @John34182444 @IGcom Can't really see what the issue from that screenshot? (bits cut off). Feel free to shoot me a DM and I'll take a look / get someone to contact you if not obvious.

  • eddy_tedster Eddy edster (@eddy_tedster) reported

    @IGClientHelp Please be aware the problem still exists over 6 months later and I even raised the issue with the help desk and got an incident number INC0681847 last month. How long can it take to fix?? #HBR not #PMO

  • JamesFaulds James Faulds (@JamesFaulds) reported

    @IGcom I can’t access my trading history beyond 90 days as the button for Custom setting isn’t working. Tried different devices without success. Can you help, please?

  • the_crypto_crip The Crypto Crip (@the_crypto_crip) reported

    @IGClientHelp I seem to have a problem with my trade sizes. All of a sudden my minimum lotsize is 0.31 on most trades whereas previously it was 0.08. Why?

  • stat_speak__ stat_speak__ (@stat_speak__) reported

    Using documentation for a sub-account with no open positions is not sufficient FINRA Document Production for another sub-account with issues 2 yrs ago @BTLawNews @tastyworks @IGcom $tsla $biib $bbby $m $amzn $mcd $Meta $wwe $cost $aapl $dis $gm $aal $prty $li $hood $mlec $sprb

  • SellarsIan Ian Sellars (@SellarsIan) reported

    @IGClientHelp sent support message yesterday at 4pm still no response

  • michiel_boshoff Michiel Boshoff (@michiel_boshoff) reported

    @IGcom Zamar Faria at IG South Africa give terrible service to his clients!!

  • AntCrespi Acrespi77 (@AntCrespi) reported

    @IGcom How can I DM you.. its not possible on twitter... and your not responding to emails anyway..? That's the problem.