1. Home
  2. ❯
  3. Companies
  4. ❯
  5. IG
IG

IG status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  • 45% Login (45%)
  • 36% Trading platform (36%)
  • 18% Website (18%)

Live Outage Map

The most recent IG outage reports came from the following cities:

CityProblem TypeReport Time
Paris Login 1 day ago
Brussels Trading platform 3 days ago
Upminster Login 5 days ago
Bouzigues Website 26 days ago
Badajoz Trading platform 30 days ago
Ciempozuelos Trading platform 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • the_carpdiem1
    𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦 (@the_carpdiem1) reported

    @englandcricket @IGcom No problem brooky

  • MattySP500
    Matt (@MattySP500) reported

    Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

  • the_carpdiem1
    𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦 (@the_carpdiem1) reported

    @englandcricket @IGcom It's okkk.. no problem

  • scotty648
    Tony S (@scotty648) reported

    @ChazWood5 @englandcricket @IGcom Certainly the worst prepared

  • MattBrookes3
    MattBrookes (@MattBrookes3) reported

    @LordBadshot @Smudgedann @IGcom I use them, and must be out of the loop as I’m not aware of anything. What’s the problem, and should I be concerned?

  • JibbaJabb
    Jay J (@JibbaJabb) reported

    @billericaybaggy @moving_charlie @IGcom Cost of money goes up = asset prices go down. It's not rocket science.

  • afzal_zara26257
    Zaraq Afzal (@afzal_zara26257) reported

    @englandcricket @IGcom An innings of highest quality by Joe Root.

  • baz_trading
    Bazzer (@baz_trading) reported

    @ShareSpeculator @IGClientHelp Yeah same error

  • japers_1984
    TheSecretTravelAgent (@japers_1984) reported

    @IGcom Worst take of the day goes to…..

  • anandhichetlur
    AnnRaj (@anandhichetlur) reported

    @IGcom @IGSquawk IG is not handling my isa transfer in request well. AI based help centre or WhatsApp doesn’t help. On the phone for 15 minutes to hear the same message. Very disappointing service. can you help please

  • noah_phd
    Noah Silverman, PhD (@noah_phd) reported

    @IGClientHelp @IGLabs @IGcom Been trying to get technical support for over a week. Nobody at your company replies to your website chat, whatsapp, or even messages on X. Every one of your support channels claims 24/7. This is disappointing

  • TpaeSkinnykat03
    #TPAE (@TpaeSkinnykat03) reported

    @englandcricket @IGcom Wasn’t Duckett on his “last warning” for tipping a pint on Jimmy’s head? Bloke was battered in Noosa, looks fat and can’t buy a run. Baz’s solution, have another game son. What a tier 2 joke of a cricketing nation. #Ashes

  • nasteegee
    Tan Eriogerg (@nasteegee) reported

    @englandcricket @IGcom Do you English folk just consider it a loss as soon as the boys get on the plane to come down here to convict/peasant land?

  • LordBadshot
    Rob ⭐⭐️ (@LordBadshot) reported

    @Smudgedann @IGcom Not a happy ship. New mgmt seem to be doing their best to destroy what was a great brand. Trouble is they are printing cash with all this vol so mgmt will believe their own hype. Clients will vote with their feet imo.

  • TomMorris16
    Tom Morris (@TomMorris16) reported

    @englandcricket @IGcom The worst bowling attack I've ever seen

  • anandhichetlur
    AnnRaj (@anandhichetlur) reported

    @IGcom hi, I requested a part cash transfer which was confirmed again by email but have got a message that my stock holdings are being transferred. Not sure why this confusion. Can you please help

  • MattySP500
    Matt (@MattySP500) reported

    Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

  • Sudhinps15
    Sudhin ps (@Sudhinps15) reported

    @englandcricket @IGcom Stupid management backing jamie overton we need extra bowler This guy overton most of the tym score half century with his ball ( in t20) Sam curren also leak runs how we can defend a big total in a flat track Horrible team selection wood / toung will be good options

  • Hickbcfc
    J.Hick (@Hickbcfc) reported

    @englandcricket @IGcom I doubted him never felt so stupid in my life what a player

  • whatsamata8
    WhatsaMata8 (@whatsamata8) reported

    @IGcom how do I get to speak to a human to resolve an issue? I’m trapped in AI chatbot hell where it keeps telling me to do something that doesn’t work, over and over again

  • JJJorange
    dismantle_ (@JJJorange) reported

    @IGcom @financialombuds I am also still pending a reply to this issue from last week, they have gone beyond 1 business day.

  • rbaylis256
    richard bayliss (@rbaylis256) reported

    @IGClientHelp Help please my account is locked out and even though i asked for reset email (upto 8 hours or so agao now) ive recieved nothing at all

  • liam_S126
    liam⚽️🏏 (@liam_S126) reported

    @englandcricket @IGcom Very good after that god awful first game

  • sachsyd
    Sach 🌏 (@sachsyd) reported

    Rubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx

  • wa7ermelon
    Watermelõn 🍉 (@wa7ermelon) reported

    @Mr_K2015 @BarnyardBull72 @IGcom nope unfortunately, I contacted support the other week to get them to add it but nothing since. Can buy on most other platforms.

  • HaraldHadrada2
    Harald Hadrada (@HaraldHadrada2) reported

    @TradersDesk7jd @bonker99 @IGClientHelp Well I write down my quotes daily on high octane ones i get to 85 odd then be very select. Not saying your sting in your case but on me it’s defo 100

  • Amynah_Aziz
    Amynah (@Amynah_Aziz) reported

    @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

  • Mr_K2015
    Mr•K (@Mr_K2015) reported

    @IGcom Can’t login to my account?

  • ChazWood5
    Mouse Pillow (@ChazWood5) reported

    @englandcricket @IGcom Is this the worst England side to ever tour Australia?

  • benjamin_hsys
    Benjamin Hernandez 🔥 (@benjamin_hsys) reported

    @IGcom flash crash again huh