IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (55%)
• Login (27%)
• Withdrawals (9%)
• Website (9%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
London	Trading platform	17 days ago
Markt Schwaben	Trading platform	18 days ago
Castleford	Withdrawals	25 days ago
Paris	Login	1 month ago
Brussels	Trading platform	1 month ago
Upminster	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jumpers for Goalposts (@UKFootie66) reported 7 minutes ago

  @englandcricket @IGcom What an awful bowling line up

• 
  Christine Slimm (@chrissies141) reported 7 minutes ago

  @englandcricket @IGcom Pity Atherton is commentating, I really think he has a down on English cricket.

• 
  Topinfo (@TopTradersADVFN) reported 12 minutes ago

  @ValliAkber @ii_couk @IGcom Yes it’s going live next few days. Will put the link on here and The Telegram group and reply to emails if I get from that. The App/platform I’m using is not Telegram itself and another App/Platform and the only reason I created that group is to provide information about the new subscription service as Twitter kept blocking some of my posts on here. Thx 🙏 Tops

• 
  rohitchad18 (@rohitchad18) reported 17 minutes ago

  @IGcom , your online portal and app are not loading. Is there a server outage?

• 
  matt92 (@matt92__) reported 18 minutes ago

  📊 Deal Status: ACCEPTED ✅ or 📊 Deal Status: REJECTED ❌ ❌ Reason: [exact IG error message] Any tech experts on here #IG #TradingView #Replit @tradingview @ReplitSupport @IGClientHelp

• 
  KryptoBeast (@BeastKrypto10x) reported 22 minutes ago

  Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only. @IGcom

• 
  Benjamin Hernandez 🔥 (@benjamin_hsys) reported 22 minutes ago

  @IGcom flash crash again huh

• 
  paul Borrowdale (@BorrowdalePaul) reported 22 minutes ago

  @ChazWood5 @englandcricket @IGcom oh god yes awful bowling attack dodgy wicket keeper no spinner terrible openers.

• 
  J-M (@JM1ZZX) reported 22 minutes ago

  @IGcom Step up with customer support... I have tried to reach your support for several days now. With email and with whatsapp but have got zero replys. Trying to open account... Not a very good first impression, though, as there is no customer service at all.

• 
  Matt (@MattySP500) reported 25 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Matt (@MattySP500) reported 26 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦 (@the_carpdiem1) reported 29 minutes ago

  @englandcricket @IGcom No problem brooky

• 
  Matt (@MattySP500) reported 30 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  scottie (@dingle1964) reported 31 minutes ago

  @englandcricket @IGcom Bashir has become a victim of Englands bad batting .

• 
  Cam (@CamTortola97) reported 32 minutes ago

  @IGClientHelp Issue with platform?

• 
  TomMcAdamNo5 (@McAdamNo5) reported 34 minutes ago

  @NWSportDave @englandcricket @IGcom Awful standard bar root and brook

• 
  Rupert 🇬🇧 (@RGrauholz1871) reported 37 minutes ago

  @ChazWood5 @englandcricket @IGcom No, but this is the worst Australian side since 2011

• 
  Heetan J (@Heetan001) reported 41 minutes ago

  I would just like to thank @IGcom for the worst customer service I’ve ever experienced. You really don’t care about your customers, just your profits.

• 
  Rosen (@AZMIH_Rosen) reported 41 minutes ago

  @englandcricket @IGcom Absolutely school boy error from #HarryBrook

• 
  Trader nomad (@trader_nomad) reported 46 minutes ago

  Do not try to open the account with @IGcom it is a nightmare. I sent my personal documents, two different bank account statement from two banks for address verification yet they claim for six weeks it is not enough defying their own rules!!! Further more telephone number they claim they can not reach although I am talking with their support on WhatsApp from that number! Completely ridicolous

• 
  smudgedan (@Smudgedann) reported 47 minutes ago

  @IGcom a real prince amongst thieves when it comes to the online brokers. Not only offering a ubiquitous service, but giving it gratis and not telling their clients what they can and can’t invest in. Take note @HLInvest and Interactive Investor

• 
  Tarjei Thomassen (@technoteee) reported 47 minutes ago

  @IGcom Too bad IG are so expensive trading equities 🫤

• 
  Andy Gill (@andygill76) reported 48 minutes ago

  @DinoGTFC @englandcricket @IGcom Fair point. Reckon if Potts can get that handicap down to single figures he might have more of a shot.

• 
  Singh V.R. (@Singhcricguy) reported 49 minutes ago

  @englandcricket @IGcom Looks bad but Good luck to change the stat- The last time England won a test match in Australia was when- a. Kohli was yet to make his test debut. b. Joe Root didn’t play any one of his 161 Test matches.

• 
  peter (@A7068AP) reported 49 minutes ago

  @IGcom please can somebody pick up the phone on the helpdesk - I am having difficulty opening an account and some help would be appreciated @ChrisB_IG

• 
  fundamentally its a bargain (@its_fundamental) reported 49 minutes ago

  @IGClientHelp ARM Holdings PLC ADR (24 Hours) CHART IS BROKEN - MISSING CRITICALPRICE ACTION SINCE 9 LAST NOIGHT (UK time)

• 
  Girish Menon (@wildlifegiri) reported 50 minutes ago

  @englandcricket @IGcom The worst team ever

• 
  A Reasonable Person (@DanielgDan) reported 51 minutes ago

  @englandcricket @IGcom Damn that looks innocuous

• 
  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported 52 minutes ago

  @IGcom morning. You have blocked my account, your help desk can give me no reason for this. I have tried 3 times to withdraw my balance to no effect, your help desk say there is no record of withdrawal application even though I have email conformation. Is there an issue?

• 
  Macro Joe (@wealthelf) reported 55 minutes ago

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!