IG status: trading issues and outage reports
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Full Outage Map
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Problems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
- Trading platform (44%)
- Login (33%)
- Website (22%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Login | 10 days ago |
 Berlin
|
Login | 1 month ago |
|
Southwark
|
Login | 1 month ago |
|
Radstock
|
Website | 2 months ago |
|
Kendal
|
Trading platform | 2 months ago |
|
Leer
|
Trading platform | 3 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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JB (@thedarkonexx) reportedHi @IGClientHelp . I have a GBP Share Dealings account and want to hold the balance in USD, and buy and sell U.S shares with USD only. I've tried changing the currency settings to "Manual", but when selling U.S shares the value still gets converted to GBP. Any help appreciated
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Geraint Morris ⚡️🔋 (@TheWelshBull) reported@englandcricket @IGcom If the run stays away and the boys bat the overs they cruise home here. Imagine knocking them off 0 down
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G. (@LArsenal96) reported@englandcricket @IGcom I do think not putting Jacks or Stokes at 3 is stupid. Instead you wanna chuck a 21 year old in the deep end for no reason? Pope didnt bat at 3 when he first came in & neither should Bethell.
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Jebiga 🇪🇺🏴 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported@IGcom morning. You have blocked my account, your help desk can give me no reason for this. I have tried 3 times to withdraw my balance to no effect, your help desk say there is no record of withdrawal application even though I have email conformation. Is there an issue?
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andy mufc (@AndrewFearn95) reported@gazzriley @englandcricket @IGcom Your best player normally bats at 4, so I don’t mind Root staying there - especially as he’s already tried 3 and struggled. Brook on the other hand is vice-captain, he needs to take on a bigger role in the team, it might actually help his game giving him more responsibility.
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Stephen Hampson (@StephenHampson) reported@englandcricket @IGcom Having to watch these clips here because @virginmedia provide such a shocking service to its customers. Not been able to watch anything since Wednesday. Bravo
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smudgedan (@Smudgedann) reported@adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise
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Bazzer (@baz_trading) reported@ShareSpeculator @IGClientHelp Yeah same error
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kris b (@boisy12uws) reported@IGcom This is a maj_or issue that needs to be addressed. Why isn't anyone discussing it? Check out my TL for the link, I RTd]`
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Jebiga 🇪🇺🏴 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported@IGcom @IGClientHelp Unfortunately I will be making a complaint to the Financial Conduct Authority. My account remains blocked, my monies still not transfered out after repeated requests, no reply to DM.
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Mark Thomas (@mtstormus) reported@englandcricket @IGcom Umpire been paid to help the Indians by the ICC again
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Casino Capital (@CasinoCapital) reportedHey @IGClientHelp, do you think you'll ever fix your share dealing accounts so it shows which currencies/amounts my funds are in? Just one of those basic things that's annoying enough I'll prob close my account over.
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Matt (@MattySP500) reportedAnyone else having issues with the charts on IG index @IGcom @IGClientHelp
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Mouse Pillow (@ChazWood5) reported@englandcricket @IGcom Is this the worst England side to ever tour Australia?
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Heetan J (@Heetan001) reported@IGcom @IGClientHelp I’m very dissatisfied and disappointed with your service team. They have finally responded but the lack of care and attention has been outrageous.
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Tom Norman (@plaste) reported@wealthelf @HLInvest @IGcom I'm trying out Trading212 for an ISA and not having any issues so far. Had it for about 6 months. (Though was an expensive spread for a smallcap.)
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King (@KK39072403) reported@maneco1964 @IGcom #Silver was played and slammed down by almost $3 post it's ATH of $51.38
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Gurkin (@gurkin192) reported@IGcom Portal not working..... WTF?!
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David Fletcher (@DavidFl74160780) reported@IGClientHelp Please help: The live news / twitter feed RH Column no longer works?
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shaun.russell (@shaunie233) reported@IGcom Thk **** thought it was going to be hugh grant
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J-M (@JM1ZZX) reported@IGcom Step up with customer support... I have tried to reach your support for several days now. With email and with whatsapp but have got zero replys. Trying to open account... Not a very good first impression, though, as there is no customer service at all.
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smudgedan (@Smudgedann) reported@IGcom a real prince amongst thieves when it comes to the online brokers. Not only offering a ubiquitous service, but giving it gratis and not telling their clients what they can and can’t invest in. Take note @HLInvest and Interactive Investor
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Benjamin Hernandez 🔥 (@benjamin_hsys) reported@IGcom flash crash again huh
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Saul Adom (@SunalotS) reported@OlbaumTech @IGcom @hanetf I had a different error at first, that my order failed to be placed. I bought mine using £. Perhaps try to re-log to the account, and if still happening, contact with their support team 👍
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Mercedes Alfon (@Mers98) reported@schnitzeldaboss @maisielatto @IGcom This Uniswap exploit is a major issue that needs to be addressed. Why isn't an[yone talking about it? Check out my TL - I retweeted it(_
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ATHAR (@Atharcrypto) reported@IGcom Let’s help your project get the attention it deserves. Work with us—DM me!
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jack (@johnmar74440222) reported@englandcricket @IGcom WTF WID THIS FRAUD TEAM
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QuantumX (@QuantumStateX) reported@IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.
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Naser (@Naser45613500) reportedHey @IGcom, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation
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Dougparkspropertynest (@network_surrey) reported@IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??