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IG status: trading issues and outage reports

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Full Outage Map

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  • 50% Trading platform (50%)
  • 30% Login (30%)
  • 20% Website (20%)

Live Outage Map

The most recent IG outage reports came from the following cities:

CityProblem TypeReport Time
Badajoz Trading platform 2 days ago
Ciempozuelos Trading platform 3 days ago
Hackney Trading platform 3 days ago
London Login 16 days ago
Berlin Login 1 month ago
Southwark Login 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • CortinoVictor
    Victor Cortino (@CortinoVictor) reported

    @ChazWood5 @englandcricket @IGcom Yes. Easily. By far the worst.

  • baz_trading
    Bazzer (@baz_trading) reported

    @ShareSpeculator @IGClientHelp Yeah same error

  • the_carpdiem1
    ๐‚๐š๐ซ๐ฉ๐ž๐๐ข๐ž๐ฆ (@the_carpdiem1) reported

    @englandcricket @IGcom No problem brooky

  • technoteee
    Tarjei Thomassen (@technoteee) reported

    @IGcom Too bad IG are so expensive trading equities ๐Ÿซค

  • AndrewFearn95
    andy mufc (@AndrewFearn95) reported

    @gazzriley @englandcricket @IGcom Your best player normally bats at 4, so I donโ€™t mind Root staying there - especially as heโ€™s already tried 3 and struggled. Brook on the other hand is vice-captain, he needs to take on a bigger role in the team, it might actually help his game giving him more responsibility.

  • RGrauholz1871
    Rupert ๐Ÿ‡ฌ๐Ÿ‡ง (@RGrauholz1871) reported

    @ChazWood5 @englandcricket @IGcom No, but this is the worst Australian side since 2011

  • MiaJenkinsonXXx
    SimplyGreat (@MiaJenkinsonXXx) reported

    @MWJS82 @englandcricket @IGcom They could have all the warmups they want and it wouldn't change the outcome as long as you have Key, McCullum and Stokes in background. I hope everyone is bracing themselves for the most embarrassing series loss we've ever had down under

  • Mr_K2015
    Mrโ€ขK (@Mr_K2015) reported

    @IGcom Canโ€™t login to my account?

  • CasinoCapital
    Casino Capital (@CasinoCapital) reported

    Hey @IGClientHelp, do you think you'll ever fix your share dealing accounts so it shows which currencies/amounts my funds are in? Just one of those basic things that's annoying enough I'll prob close my account over.

  • its_fundamental
    fundamentally its a bargain (@its_fundamental) reported

    @IGClientHelp Known issue with platform? @IGcom Funds / Cash balances are wrong on both browser and phone app.

  • 3rdManView
    Third Man View (@3rdManView) reported

    @englandcricket @IGcom Two changes, big questions. ๐Ÿ‘€ Fresh legs in Bethell & Atkinson, but at 3-0 down, England need more than changes, they need answers. ๐Ÿ’ฅ๐Ÿ Boxing Day pressure just went up. ๐Ÿ”ฅ#Ashes #3rdManView

  • RightOn10
    RightOn (@RightOn10) reported

    @englandcricket @IGcom High quality act . Class Act through and through

  • wealthelf
    Macro Joe (@wealthelf) reported

    @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom โ€” serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and youโ€™ll win a lot of business...certainly mine...be quick!

  • whitaker_andrew
    Andrew Whitaker (@whitaker_andrew) reported

    @RhysBenjamin @englandcricket @IGcom Agree to an extent but heโ€™s been poor for a while. This series heโ€™s been another opener though, losing an opener in the first over far too many times. Sibley had a good season and should have been in the squad for stability at the top of the order

  • terryrus99
    Terry and a turtle (@terryrus99) reported

    @englandcricket @IGcom Good decision but doesn't England also have a replacement for Duckett? Or maybe move Duckett down the order, where his prodding outside off stump is less risky. Jacks could be a more suitable opener than Duckett.

  • wa7ermelon
    Watermelรตn ๐Ÿ‰ (@wa7ermelon) reported

    @Mr_K2015 @BarnyardBull72 @IGcom nope unfortunately, I contacted support the other week to get them to add it but nothing since. Can buy on most other platforms.

  • 10xHunter
    10xHunter (@10xHunter) reported

    @IGcom fix your website. The buy and sell buttons are not updating the live price. Also, your AI helpbot is terrible.

  • MattySP500
    Matt (@MattySP500) reported

    Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

  • benjamin_hsys
    Benjamin Hernandez ๐Ÿ”ฅ (@benjamin_hsys) reported

    @IGcom flash crash again huh

  • clarityenjoyer
    matt (@clarityenjoyer) reported

    @englandcricket @IGcom Terrible team

  • johnmar74440222
    jack (@johnmar74440222) reported

    @englandcricket @IGcom WTF WID THIS FRAUD TEAM

  • MattySP500
    Matt (@MattySP500) reported

    Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

  • HaraldHadrada2
    Harald Hadrada (@HaraldHadrada2) reported

    @Smudgedann @robjohnsonrj1 @IGcom Service company and a bloody good one v now a load of **** that bets against us at every juncture and when they are losing shut up shop.

  • Nickpurn300
    Jebiga ๐Ÿ‡ช๐Ÿ‡บ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ ๐Ÿ‡ฆ๐Ÿ‡ฉ๐Ÿ‡จ๐Ÿ‡พ๐Ÿ‡ญ๐Ÿ‡ท๐Ÿ‡จ๐Ÿ‡ฎ (@Nickpurn300) reported

    @IGcom morning. You have blocked my account, your help desk can give me no reason for this. I have tried 3 times to withdraw my balance to no effect, your help desk say there is no record of withdrawal application even though I have email conformation. Is there an issue?

  • mtstormus
    Mark Thomas (@mtstormus) reported

    @englandcricket @IGcom Umpire been paid to help the Indians by the ICC again

  • the_carpdiem1
    ๐‚๐š๐ซ๐ฉ๐ž๐๐ข๐ž๐ฆ (@the_carpdiem1) reported

    @englandcricket @IGcom It's okkk.. no problem

  • AbsB498343
    Abs B (@AbsB498343) reported

    @englandcricket @IGcom Whats happened to Ducketts form? Hope he gets these awful innings out of his system before the Ashes. Tbf was an unplayable delivery

  • HaraldHadrada2
    Harald Hadrada (@HaraldHadrada2) reported

    @IGClientHelp Can you please update us ASAP. Your service and response is toilet. You used to be a pillar or trading and standards. Your now well.......

  • DinoGTFC
    Dino - GTFC (@DinoGTFC) reported

    @andygill76 @englandcricket @IGcom If he can neck a pint down quicker then Duckett he might get in

  • afzal_zara26257
    Zaraq Afzal (@afzal_zara26257) reported

    @englandcricket @IGcom An innings of highest quality by Joe Root.