IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (55%)
• Login (27%)
• Withdrawals (9%)
• Website (9%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
London	Trading platform	22 days ago
Markt Schwaben	Trading platform	23 days ago
Castleford	Withdrawals	29 days ago
Paris	Login	1 month ago
Brussels	Trading platform	1 month ago
Upminster	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cam (@CamTortola97) reported 45 seconds ago

  @IGClientHelp Issue with platform?

• 
  matt (@clarityenjoyer) reported 1 minute ago

  @englandcricket @IGcom Terrible team

• 
  MB (@MBdaytrading) reported 3 minutes ago

  been holding for @IGcom for over 30 mins ! awful

• 
  Matt (@MattySP500) reported 7 minutes ago

  @IGClientHelp mobile login on iphone not working ?

• 
  Matt (@MattySP500) reported 9 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Sach 🌏 (@sachsyd) reported 14 minutes ago

  Rubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx

• 
  Ric₿ezos (@BezosRic) reported 18 minutes ago

  @DonaldPond6 @IGcom Yes, wonder if the decision was made further down the chain. If the CEO was aware that's an absolute shocker. Might be an opportunity for @vladtenev at Robinhood to steal some more UK market share by just offering better customer experiences.

• 
  Stephen Hampson (@StephenHampson) reported 20 minutes ago

  @englandcricket @IGcom Having to watch these clips here because @virginmedia provide such a shocking service to its customers. Not been able to watch anything since Wednesday. Bravo

• 
  Brooksy (@brooksyruns89) reported 20 minutes ago

  @RhysBenjamin @englandcricket @IGcom He’s hardly a scapegoat? He’s awful

• 
  PeeKay (@PrasKon) reported 21 minutes ago

  @rprasannag @englandcricket @IGcom I don't think they should be sent back. Support them. Did they do anything inappropriate?

• 
  SimplyGreat (@MiaJenkinsonXXx) reported 22 minutes ago

  @MWJS82 @englandcricket @IGcom They could have all the warmups they want and it wouldn't change the outcome as long as you have Key, McCullum and Stokes in background. I hope everyone is bracing themselves for the most embarrassing series loss we've ever had down under

• 
  Malcolm Ace (@Mal_Ace) reported 23 minutes ago

  @englandcricket @IGcom Tough on Potts. Shows the errors of selection on tour and past three years. No real alternatives. Too easy to stay in the team, as long as you have the ‘attributes’

• 
  Paul S (@Paul_S1979) reported 24 minutes ago

  @IGcom shocking customer service today. Executed an order way off market and now been trying to get through to someone for over an hour. Seriously considering moving my business if this is the norm.

• 
  Abs B (@AbsB498343) reported 24 minutes ago

  @englandcricket @IGcom Whats happened to Ducketts form? Hope he gets these awful innings out of his system before the Ashes. Tbf was an unplayable delivery

• 
  Harald Hadrada (@HaraldHadrada2) reported 25 minutes ago

  @Smudgedann @robjohnsonrj1 @IGcom Service company and a bloody good one v now a load of **** that bets against us at every juncture and when they are losing shut up shop.

• 
  Mr Downs (@MrD23English) reported 28 minutes ago

  @englandcricket @IGcom Atkinson, Carse, Tongue and Jacks is without doubt the worst bowling attack of all test-playing nations. Aus to post 500+ in their first innings.

• 
  Harald Hadrada (@HaraldHadrada2) reported 32 minutes ago

  @TradersDesk7jd @bonker99 @IGClientHelp Well I write down my quotes daily on high octane ones i get to 85 odd then be very select. Not saying your sting in your case but on me it’s defo 100

• 
  RightOn (@RightOn10) reported 32 minutes ago

  @englandcricket @IGcom High quality act . Class Act through and through

• 
  Amynah (@Amynah_Aziz) reported 33 minutes ago

  @IGcom I have been struggling since friday to create a live account (7x), response from IG all 7x, "sorry we are having technical issues". I sent an email twice to accountopening but no reply as yet. Can someone help please?

• 
  David O'Brien (@DavidB87425) reported 39 minutes ago

  @RhysBenjamin @englandcricket @IGcom He should never have been on tour, at least Crawley has sort of good history down under and Duckett's got a good average.

• 
  matt92 (@matt92__) reported 41 minutes ago

  📊 Deal Status: ACCEPTED ✅ or 📊 Deal Status: REJECTED ❌ ❌ Reason: [exact IG error message] Any tech experts on here #IG #TradingView #Replit @tradingview @ReplitSupport @IGClientHelp

• 
  Gaurav Jindal (@gj100596) reported 44 minutes ago

  @englandcricket @IGcom That's a good comeback from England after being 1-0 down in the series. A lot of work to do but a good start #SLvENG

• 
  Emeka N (@emeka89) reported 46 minutes ago

  @IGcom I’ve been on hold for almost 2 hours. Is your customer service phone line open today or not? On google it says 24/7 today, on the app it says it is outside normal working hours Please clarify

• 
  G. (@LArsenal96) reported 54 minutes ago

  @englandcricket @IGcom I do think not putting Jacks or Stokes at 3 is stupid. Instead you wanna chuck a 21 year old in the deep end for no reason? Pope didnt bat at 3 when he first came in & neither should Bethell.

• 
  Macro Joe (@wealthelf) reported 55 minutes ago

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported 55 minutes ago

  @IGcom morning. You have blocked my account, your help desk can give me no reason for this. I have tried 3 times to withdraw my balance to no effect, your help desk say there is no record of withdrawal application even though I have email conformation. Is there an issue?

• 
  TheSecretTravelAgent (@japers_1984) reported 56 minutes ago

  @IGcom Worst take of the day goes to…..

• 
  options_222 (@options_222) reported 56 minutes ago

  @IGcom @Polymarket Damn right 😬

• 
  Casino Capital (@CasinoCapital) reported 57 minutes ago

  Thinking of moving my SIPP & share a/c's from IG @IGClientHelp to @Trading212 Anyone have a bad thing to say about 212? Or other brokers I should consider? What I REALLY want: Low FX fees Can hold multi-currency Tax return forms every year Options in SIPP (sadly no one offers)

• 
  D.B.A. Galbraith (@DeeBeeEyyGee) reported 59 minutes ago

  @CasinoCapital @IGClientHelp @Trading212 I looked into this recently. According to CoPilot, you can trade options in an IBKR SIPP if you go through a SIPP admin such as Westerby Trustee Services or atsipp. Assuming CoPilot is correct, I might go down this route