IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (55%)
• Login (27%)
• Withdrawals (9%)
• Website (9%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
London	Trading platform	7 days ago
Markt Schwaben	Trading platform	8 days ago
Castleford	Withdrawals	14 days ago
Paris	Login	28 days ago
Brussels	Trading platform	29 days ago
Upminster	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  QuantumX (@QuantumStateX) reported 5 minutes ago

  @IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.

• 
  Heetan J (@Heetan001) reported 8 minutes ago

  @IGcom @IGClientHelp I’m very dissatisfied and disappointed with your service team. They have finally responded but the lack of care and attention has been outrageous.

• 
  gin&pinklemonade (@Woodywudpeck) reported 9 minutes ago

  @Jack_Donaghy1 @IGcom I did at 3.16pm after the supposed time of the change really bad form imo

• 
  Mr Downs (@MrD23English) reported 9 minutes ago

  @englandcricket @IGcom Atkinson, Carse, Tongue and Jacks is without doubt the worst bowling attack of all test-playing nations. Aus to post 500+ in their first innings.

• 
  Trader nomad (@trader_nomad) reported 9 minutes ago

  Do not try to open the account with @IGcom it is a nightmare. I sent my personal documents, two different bank account statement from two banks for address verification yet they claim for six weeks it is not enough defying their own rules!!! Further more telephone number they claim they can not reach although I am talking with their support on WhatsApp from that number! Completely ridicolous

• 
  Josh (@Josh56024482) reported 12 minutes ago

  @RhysBenjamin @englandcricket @IGcom Popes been bad for ages

• 
  Sach 🌏 (@sachsyd) reported 13 minutes ago

  Rubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx

• 
  Matt (@MattySP500) reported 22 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  ShareSpeccy (@ShareSpeculator) reported 23 minutes ago

  @baz_trading @IGClientHelp Are you getting the same error?

• 
  K4bala (@k4bal4) reported 25 minutes ago

  @IGcom does your platform is down? I can not trade

• 
  Tom Morris (@TomMorris16) reported 26 minutes ago

  @englandcricket @IGcom The worst bowling attack I've ever seen

• 
  Matt (@MattySP500) reported 28 minutes ago

  @IGcom But no charts, so you have to flick between accounts... pain in the arse really. Better platforms out there for crypto Will you be able to trade on high volatility days as you do have a tendency of having "We are experiencing issues" on high volatility days.

• 
  Harald Hadrada (@HaraldHadrada2) reported 30 minutes ago

  @TradersDesk7jd @bonker99 @IGClientHelp Well I write down my quotes daily on high octane ones i get to 85 odd then be very select. Not saying your sting in your case but on me it’s defo 100

• 
  Casino Capital (@CasinoCapital) reported 31 minutes ago

  @chippycapital I actually like IG generally, am probably one of their longest-standing customers (last century!), but damn @IGClientHelp they'll just ignore you when you try and suggest tiny UX changes that would improve their systems. Am on verge of shutting all my accounts except spreadbet

• 
  Harald Hadrada (@HaraldHadrada2) reported 32 minutes ago

  @Mikenarm @IGcom Because they are **** now and not a service company and just spread betters betting v clients

• 
  smudgedan (@Smudgedann) reported 33 minutes ago

  @IGcom a real prince amongst thieves when it comes to the online brokers. Not only offering a ubiquitous service, but giving it gratis and not telling their clients what they can and can’t invest in. Take note @HLInvest and Interactive Investor

• 
  Matt (@MattySP500) reported 34 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  fundamentally its a bargain (@its_fundamental) reported 34 minutes ago

  @IGClientHelp @IGcom Just withdrew money from my account and it appeared in my bank account instantly (as is the case mainly). I withdrew money on Friday at 3:31 pm to put it in savings ac for weekend - still not arrived at my bank NEED CONSISTENCY OF SERVICE - LOST INTEREST

• 
  IG Client Help (@IGClientHelp) reported 35 minutes ago

  @its_fundamental @IGcom Are you still seeing the discrepancy in your funds or cash balances? It’s possible this was due to weekend downtime or routine maintenance updates. If the issue is ongoing, please DM us and we’ll look into it right away.

• 
  Dino - GTFC (@DinoGTFC) reported 39 minutes ago

  @andygill76 @englandcricket @IGcom If he can neck a pint down quicker then Duckett he might get in

• 
  Tony S (@scotty648) reported 40 minutes ago

  @ChazWood5 @englandcricket @IGcom Certainly the worst prepared

• 
  Mouse Pillow (@ChazWood5) reported 49 minutes ago

  @englandcricket @IGcom Is this the worst England side to ever tour Australia?

• 
  SimplyGreat (@MiaJenkinsonXXx) reported 54 minutes ago

  @MWJS82 @englandcricket @IGcom They could have all the warmups they want and it wouldn't change the outcome as long as you have Key, McCullum and Stokes in background. I hope everyone is bracing themselves for the most embarrassing series loss we've ever had down under

• 
  The Return (@TumbleweedChase) reported 54 minutes ago

  @englandcricket @IGcom You reminded me the cricket was on, so i turned it on and we're now down to 7. 😒

• 
  liam⚽️🏏 (@liam_S126) reported 55 minutes ago

  @englandcricket @IGcom Very good after that god awful first game

• 
  Jam4U (@Jam4u_75) reported 56 minutes ago

  @IGcom My L2 is not stream trade data - is there a problem? Anyone else having issues?

• 
  options_222 (@options_222) reported 1 hour ago

  @IGcom @Polymarket Damn right 😬

• 
  Noah Silverman, PhD (@noah_phd) reported 1 hour ago

  @IGClientHelp @IGLabs @IGcom Been trying to get technical support for over a week. Nobody at your company replies to your website chat, whatsapp, or even messages on X. Every one of your support channels claims 24/7. This is disappointing

• 
  Fordy-PUFC (@MrFord89) reported 1 hour ago

  @imrksk @englandcricket @IGcom Yeah. That's why England did it. But now our batsmen struggle with any sort of movement. And our bowling line up is awful

• 
  Mr•K (@Mr_K2015) reported 1 hour ago

  @IGcom Can’t login to my account?