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IG status: trading issues and outage reports

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Full Outage Map

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  • 50% Login (50%)
  • 40% Trading platform (40%)
  • 10% Website (10%)

Live Outage Map

The most recent IG outage reports came from the following cities:

CityProblem TypeReport Time
Paris Login 13 days ago
Brussels Trading platform 15 days ago
Upminster Login 17 days ago
Bouzigues Website 1 month ago
Badajoz Trading platform 1 month ago
Ciempozuelos Trading platform 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • DinoGTFC
    Dino - GTFC (@DinoGTFC) reported

    @andygill76 @englandcricket @IGcom If he can neck a pint down quicker then Duckett he might get in

  • Woodywudpeck
    gin&pinklemonade (@Woodywudpeck) reported

    @Jack_Donaghy1 @IGcom I've put in a complaint let's see what happens lols

  • justamantrading
    justaman (@justamantrading) reported

    @topstocks2024 @IGcom Tried an actual buy and had the same issue this time. Only closing, no buying. Frustrating.

  • AndrewFearn95
    andy mufc (@AndrewFearn95) reported

    @gazzriley @englandcricket @IGcom Your best player normally bats at 4, so I don’t mind Root staying there - especially as he’s already tried 3 and struggled. Brook on the other hand is vice-captain, he needs to take on a bigger role in the team, it might actually help his game giving him more responsibility.

  • plaste
    Tom Norman (@plaste) reported

    @wealthelf @HLInvest @IGcom I'm trying out Trading212 for an ISA and not having any issues so far. Had it for about 6 months. (Though was an expensive spread for a smallcap.)

  • Heetan001
    Heetan J (@Heetan001) reported

    @IGcom @IGClientHelp I’m very dissatisfied and disappointed with your service team. They have finally responded but the lack of care and attention has been outrageous.

  • Stevenrowe25
    Steven Rowe (@Stevenrowe25) reported

    @AkshithJha88423 @englandcricket @IGcom Sometimes u have to lower ur expectations I guess cos of the fact it’s very hard to find a good opening combo these 2 do bat well together so maybe they just have to take this stability at the top is a good thing

  • HaraldHadrada2
    Harald Hadrada (@HaraldHadrada2) reported

    @IGClientHelp Can you please update us ASAP. Your service and response is toilet. You used to be a pillar or trading and standards. Your now well.......

  • Heetan001
    Heetan J (@Heetan001) reported

    @IGcom so far your service has been atrocious. Not only have I called and emailed and filled a formal complaint but no one has had the decency to called me back…

  • StephenHampson
    Stephen Hampson (@StephenHampson) reported

    @englandcricket @IGcom Having to watch these clips here because @virginmedia provide such a shocking service to its customers. Not been able to watch anything since Wednesday. Bravo

  • its_fundamental
    fundamentally its a bargain (@its_fundamental) reported

    @IGClientHelp @IGcom Just withdrew money from my account and it appeared in my bank account instantly (as is the case mainly). I withdrew money on Friday at 3:31 pm to put it in savings ac for weekend - still not arrived at my bank NEED CONSISTENCY OF SERVICE - LOST INTEREST

  • IGClientHelp
    IG Client Help (@IGClientHelp) reported

    @whatsamata8 @IGcom Sorry about that, we know how frustrating it is. Try typing “agent” or “speak to an adviser” in the chatbot to reach a human. If you like, DM us your account ID and a brief issue and we’ll look into it and help.

  • Josh56024482
    Josh (@Josh56024482) reported

    @RhysBenjamin @englandcricket @IGcom Popes been bad for ages

  • Penny_Shares
    Penny Share Trader (@Penny_Shares) reported

    @ShareSpeculator @IGClientHelp Yep seems to be a id login issue

  • gurkin192
    Gurkin (@gurkin192) reported

    @IGcom Portal not working..... WTF?!

  • LairdElmski
    LairdElmski (@LairdElmski) reported

    @CasinoCapital @IGcom Sold this am @46.15 ..can't help myself...short June and July puts still thou Great call ..hope you stay on board

  • CarlRambo2025
    CarlRambo2025 (@CarlRambo2025) reported

    @IGcom Why isn't XRP on your picture? Solano breaks down every 2nd month

  • kryptogem110x
    Kryptogem110x (@kryptogem110x) reported

    @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

  • zenxv
    zenXV (@zenxv) reported

    @IGcom I have an urgent trading issue and been on hold for 45 minutes on webchat, phone and Whatsapp in which time the stock I am trading has had 8% upside. This is terrible for live traders?

  • noah_phd
    Noah Silverman, PhD (@noah_phd) reported

    @IGClientHelp Your AI Bot chat is worthless, and consistently gives incorrect information. Some of your API documentation is out-of-date, and it seems impossible to speak to an actual human on a phone call. How are we supposed to get any support?

  • MrD23English
    Mr Downs (@MrD23English) reported

    @englandcricket @IGcom Atkinson, Carse, Tongue and Jacks is without doubt the worst bowling attack of all test-playing nations. Aus to post 500+ in their first innings.

  • rohitchad18
    rohitchad18 (@rohitchad18) reported

    @IGcom , your online portal and app are not loading. Is there a server outage?

  • MrR1chmond
    Mr R (@MrR1chmond) reported

    @IGSquawk @IGcom have you not woken up yet? System down?

  • Smudgedann
    smudgedan (@Smudgedann) reported

    @adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise

  • Hickbcfc
    J.Hick (@Hickbcfc) reported

    @englandcricket @IGcom 37 💯 is crazy and he’s not slowing down

  • MattySP500
    Matt (@MattySP500) reported

    Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

  • HaraldHadrada2
    Harald Hadrada (@HaraldHadrada2) reported

    @bonker99 @TradersDesk7jd @IGClientHelp Just stupid isn’t it. I guess that’s what happens when you make it free. They earn betting against us

  • Wally_Was_Here
    Wally ****** (@Wally_Was_Here) reported

    @IGcom Damn bro, how do we get into the action

  • InfoJelt
    jelt (@InfoJelt) reported

    @IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.

  • k4bal4
    K4bala (@k4bal4) reported

    @IGcom does your platform is down? I can not trade