IG status: trading issues and outage reports
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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Problems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
- Login (63%)
- Trading platform (22%)
- Website (13%)
- Withdrawals (3%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Login | 2 days ago |
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Trading platform | 2 days ago |
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Website | 2 days ago |
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Login | 2 days ago |
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Login | 2 days ago |
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Trading platform | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Diz-Plin Trading (@DizPlinTrading) reported@IGcom We have 2 large positions open and are unable to log into either account? Can you fix this immediately please!
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iKopite 🏆*20 (@iKoppie) reported@IGcom Can you at least update on the website outage? Zero comms or response from support
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X (@adythompson) reportedFirst time I open a position with @IGcom in month's and now can't log in, I'm glad I've got the majority of investments now with @Trading212 🙏 Bad show @IGClientHelp 😡
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Molibar (@Molibar) reported@Tiboti888 @IGcom Thanks, I thought they singled me out for being so bad at this.
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gkandola79 (@gskandola79) reported@IGcom Can’t get into my account… fix it straightaway, how can someone trade with an account that can’t be logged into @IGClientHelp @IGcom
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smudgedan (@Smudgedann) reported@adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise
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gold rutile 🌄 (@rutile369) reported@IGcom cannot log in - give us more info about the problem
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Perihelion (@PeriHelion96002) reported@IGcom The platform's fecked. No help or communications to customers.
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AnnRaj (@anandhichetlur) reported@IGcom @IGSquawk IG is not handling my isa transfer in request well. AI based help centre or WhatsApp doesn’t help. On the phone for 15 minutes to hear the same message. Very disappointing service. can you help please
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options_222 (@options_222) reported@IGcom @Polymarket Damn right 😬
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Rob ⭐⭐️ (@LordBadshot) reported@Smudgedann @IGcom Not a happy ship. New mgmt seem to be doing their best to destroy what was a great brand. Trouble is they are printing cash with all this vol so mgmt will believe their own hype. Clients will vote with their feet imo.
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Frankz (@frankzondervan2) reported@IGcom can I now only set buy and sell limits to trade? I thought @ii_couk were bad, but this isn't great
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Alan McGee (@Alan_McGee_UK) reported@IGcom Good podcast. It would be even better if you got mirror advice. 2 Terrible mirrors in the background.
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Fred Coloe (@FColoe) reported@IGClientHelp hi IG. There appears to be an issue with the mobile iPhone app. When I log in I get a message “session timed out. Please login again” and the app then goes to log in screen.
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DustinDuster (@VVIIIVVIIIVVIII) reported@IGcom Basically a non existent client support, you better give back the losses we’re forced to take due to your technical error!!
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Jason Hopps (@Jasonhopps) reported@IGcom would be helpful if your website worked, #IG. Down for ages an no updates, no customer help?
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jelt (@InfoJelt) reported@IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.
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Sach 🌏 (@sachsyd) reportedRubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx
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gkandola79 (@gskandola79) reported@IGcom Sort this problem out now what are you playing at😡
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𝕺 (@Qblivionn) reported@TheMoneySponge @IGcom How do you move to a different provider while IG is down?
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OD2 Trades (@OD2Trades) reported@ggreynaomi @Molibar @IGcom sorry. down for me too
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LairdElmski (@LairdElmski) reported@CasinoCapital @IGcom Sold this am @46.15 ..can't help myself...short June and July puts still thou Great call ..hope you stay on board
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Dave (@djp4976) reportedIf it ain’t bad enough having @IGcom take away live quotes without warning, we now have @LondonSouthEast displaying no trades
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Joel Deakin (@JMHDeakin) reportedOh dear @IGcom appears to be down 😑
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ShareSpeccy (@ShareSpeculator) reported@baz_trading @IGcom Hmm, yeah. Just read it. Sounds awful. Sounds like it’s going to be the same as Trading212. I’ll see what it’s like but if so, I’ll transfer my ISA and the others I manage elsewhere. Shame.
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Usifoh_J 💙🇳🇬🇬🇧 (@johnusifoh) reported@IGcom Your Trading platform is down for almost an hour now and no communication or updates when this would be resolved.
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The Huntsman (@The_Huntsman23) reported@IGcom Can't seem to get a hold of anyone here IG...got an unexpected error on my login and can't access the account. the AI chat bot is frozen or it's busy
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D.B.A. Galbraith (@DeeBeeEyyGee) reported@CasinoCapital @IGClientHelp @Trading212 I looked into this recently. According to CoPilot, you can trade options in an IBKR SIPP if you go through a SIPP admin such as Westerby Trustee Services or atsipp. Assuming CoPilot is correct, I might go down this route
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Buttercup Serenity (@cthao2101) reported@MBdaytrading @IGcom they are a shitshow they screwed up my account so cant get mkt orders and calling me a liar despite screenshots after 1 week terminated the chat unresolved customer service is the worst i have ever come across i am transferring out
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MikeN (@Mikenarm) reported@djp4976 @IGcom They need to sort their **** out. Terrible atm