IG

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

IG Outage Chart 02/27/2026 08:35

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Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  1. Trading platform (83%)

    Trading platform (83%)

  2. Website (17%)

    Website (17%)

Live Outage Map

The most recent IG outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyLeer Trading platform
United KingdomPortsmouth Trading platform
United KingdomBasingstoke Trading platform
GermanyBrandenburg an der Havel Trading platform
GermanyLeer Login
GermanyLeer Trading platform
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • steve_najjar Steve najjar (@steve_najjar) reported

    @IGClientHelp since 14.30 not been able to log in gad help me with my positions even not answering phones or chat

  • nylelevi Nyle Levi (@nylelevi) reported

    @IGClientHelp I’ve been a long time customer but if I can see other platforms running while this one has been down for an hour and a half during the most crucial trading hours for the second time this week then I need to seriously consider staying. You’re playing with people’s money here.

  • MuneebYounsi Muneeb Younsi (@MuneebYounsi) reported

    @IGClientHelp Are you serious? Not able to login since US opening

  • jack_r_m Jack (@jack_r_m) reported

    @IGClientHelp Intermittent? I haven’t been able to log on at all for nearly and hour and a half despite constantly trying

  • Thevicious5 The vicious (@Thevicious5) reported

    @IGcom @luxmanage1 Yeah I get a real sense of 'urgency' when it's down for this long

  • JPJAUST PJ (@JPJAUST) reported

    @IGClientHelp This is a joke. Your platform is down everyday at exact time market opens. There is nothing to investigate - your infrastructure cannot handle the load, yet nothing done for days

  • conor__clarke conor 💙 (@conor__clarke) reported

    @IGcom The site has been down for an hour, for the 3rd straight day, it had to be sorted

  • Aimbig2 BitofaCoin (@Aimbig2) reported

    @IGClientHelp 3 Days in a row you deliberately crash the system at 14:30. Why?

  • sullicath Catherine O'Sullivan (@sullicath) reported

    @IGcom please sort out login I switched to you because I need a reputable broker.

  • mikerwarner Mike (@mikerwarner) reported

    @IGBank @IGClientHelp I was locked out due to technical difficulties on your part and lost out on closing a trade for $10 now it’s down $20 that’s a $30 swing y’all ****** me on.

  • mdbvs Martin (@mdbvs) reported

    @IGcom can’t believe how two days running the platform crashes both web and phone - will be closing my account (and nobody answers the phone) - terrible!!!

  • planet_maria Maria (@planet_maria) reported

    @IGClientHelp 3rd day in a row. Log in and get a blank screen as platform won’t load. WTF is going on?

  • Kush1707 Kush Shah (@Kush1707) reported

    @IGClientHelp Cant login since US open, please update.

  • SidSMehra Jusdis2010 (@SidSMehra) reported

    @IGcom @rico04710023 Its still broken!!! I cant login at all...Please fix this quickly AND I one of them that dont give 2 farts about Gamestop!

  • amitpanchal76 Amit Panchal (@amitpanchal76) reported

    @IGClientHelp as a customer I expect a solid service and this unreliability all week is not what I need. How can you compensate me ?

  • Man_Tin_Man tinman (@Man_Tin_Man) reported

    @IGClientHelp Its an not intermittent issue, its a not working at all issue.....

  • Pav10110183 Pav (@Pav10110183) reported

    @IGcom guys, this week has been the poorest platform performance I can remember. What are the underlying problems for the service issues?

  • Yggdras84533208 Yggdrasil (@Yggdras84533208) reported

    @HellishTrader @GregMannarino @IGClientHelp Well, I didn´t was long Silver, and they just shut me down. Can´t access my account, no answer on phones.

  • luxmanage1 luxmanage (@luxmanage1) reported

    @IGcom Come on how long can you allow the platform to be down. WTF come on limit the trading but Eminem the platform people getting hurt now.

  • Faulkos Ryan Faulkner-Hogg ⚓ (@Faulkos) reported

    @IGClientHelp everyday for the last 3 days the exact same problem has happened - I am not suggesting collusion just embarrassing incompetency - fix your broken platform.

  • SamanthaWork SNW (@SamanthaWork) reported

    @IGClientHelp Hasn't been an intermittent issue but continuous on both web and mobile platforms

  • PowerTradeSetup Chris (@PowerTradeSetup) reported

    @IGClientHelp Plus the platform is so slow it takes too long to enter trades and the cancels due to price movement within that time !

  • serocan95 . (@serocan95) reported

    @IGClientHelp @IGcom Literally every time there is market volatility your servers go down... this cannot be coincidence. At least then do not advertise yourselves as the best brokerage frim in the UK. $CLOV $KMPH $GME $AMC

  • Skooterz2 Skooterz (@Skooterz2) reported

    @IGClientHelp Yes, this is the second at around the same time, if this is any help to you, costing us both money

  • aaa_awais awais aaa (@aaa_awais) reported

    @IGClientHelp It's not intermittent ..it is quite consistent problem now. Please fix this..otherwise I have no choice to leave this platform...we are paying 10$ per trade comparing with IB which is costing only 1$..We deserve better service than this.

  • Kyle_Reed Kyle Reed (@Kyle_Reed) reported

    @IGClientHelp Publish the link to Pro-Realtime for everyone :- if this might just be a case of MyIG that's broken

  • ppeterclay Peter Clay (@ppeterclay) reported

    @IGcom @IGClientHelp WAKE THE F UP!!! No support, no update... incompetent! Update your clients, they are losing money.

  • BullishRichard Richard Morgan (@BullishRichard) reported

    @maneco1964 @IGcom Seen lots of reports that RH has been drawing credit lines and "Investors" to help with the so-called no liquidity issue they have or lack. Freetrade, IG, and Tastyworks all down for me. Starting to believe physical commodities are the right step at this moment.

  • dirossiale Ale (@dirossiale) reported

    @shabakNuke @picfwd @IGcom When you get through the consumer dept. the recorded message will tell you that they're currently busy. Just ignore that warning of delayes and wait for someone to answer you withing probably less than five minutes. Good Luck. IG index are really bad during the volatile times.🤞

  • 9699David Maximus (@9699David) reported

    @IGClientHelp Hi, having status 500 and status 429 error logging into IG trading account. PLS HELP ASAP!