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IG status: trading issues and outage reports

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Full Outage Map

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  • 50% Trading platform (50%)
  • 30% Login (30%)
  • 20% Website (20%)

Live Outage Map

The most recent IG outage reports came from the following cities:

CityProblem TypeReport Time
Badajoz Trading platform 3 days ago
Ciempozuelos Trading platform 4 days ago
Hackney Trading platform 4 days ago
London Login 17 days ago
Berlin Login 1 month ago
Southwark Login 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • SunalotS
    Saul Adom (@SunalotS) reported

    @OlbaumTech @IGcom @hanetf I had a different error at first, that my order failed to be placed. I bought mine using £. Perhaps try to re-log to the account, and if still happening, contact with their support team 👍

  • HaraldHadrada2
    Harald Hadrada (@HaraldHadrada2) reported

    @IGClientHelp Can you please update us ASAP. Your service and response is toilet. You used to be a pillar or trading and standards. Your now well.......

  • Nickpurn300
    Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported

    @IGcom @IGClientHelp Unfortunately I will be making a complaint to the Financial Conduct Authority. My account remains blocked, my monies still not transfered out after repeated requests, no reply to DM.

  • QuantumStateX
    QuantumX (@QuantumStateX) reported

    @IGcom Customer Service Down

  • ChazWood5
    Mouse Pillow (@ChazWood5) reported

    @englandcricket @IGcom Is this the worst England side to ever tour Australia?

  • StephenHampson
    Stephen Hampson (@StephenHampson) reported

    @englandcricket @IGcom Having to watch these clips here because @virginmedia provide such a shocking service to its customers. Not been able to watch anything since Wednesday. Bravo

  • RichOnMacro
    Rich On Macro (@RichOnMacro) reported

    @kev123703 @IGcom It’s not the borrow that’s the problem, 10 minutes after Harper requests him to get borrow, he says they are short 100m of stock! Even with borrow, then it would be highly unethical to slot 5 different banks in £20m each just before a -8% announcement! You’d get cut off from all!

  • sachsyd
    Sach 🌏 (@sachsyd) reported

    Rubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx

  • Nice_GuyEddie
    Guy Edwards (@Nice_GuyEddie) reported

    @ChazWood5 @englandcricket @IGcom Probably the worst prepared and managed

  • LArsenal96
    G. (@LArsenal96) reported

    @englandcricket @IGcom I do think not putting Jacks or Stokes at 3 is stupid. Instead you wanna chuck a 21 year old in the deep end for no reason? Pope didnt bat at 3 when he first came in & neither should Bethell.

  • DavidFl74160780
    David Fletcher (@DavidFl74160780) reported

    @IGClientHelp Please help: The live news / twitter feed RH Column no longer works?

  • Woodywudpeck
    gin&pinklemonade (@Woodywudpeck) reported

    @Blowster85 @Butterheart886 One issue is @IGcom stopping trading in it in June ..might havexan impact if forced sellers..I've yet to find a broker I can transfer to

  • GetChillSnoopy
    Joseph Mata CRYPTO (@GetChillSnoopy) reported

    @IGClientHelp withdrawals getting denied, no reason explained. Email sent and now account cannot login. Of course this happens when the weekend hits.

  • emeka89
    Emeka N (@emeka89) reported

    @IGcom I’ve been on hold for almost 2 hours. Is your customer service phone line open today or not? On google it says 24/7 today, on the app it says it is outside normal working hours Please clarify

  • japers_1984
    TheSecretTravelAgent (@japers_1984) reported

    @IGcom Worst take of the day goes to…..

  • Martha_aka_eve
    Martha (@Martha_aka_eve) reported

    @REDBOXINDIA @IGcom Already the gap down is closing bears are fked

  • numann14
    NNNuman (@numann14) reported

    @IGClientHelp there's an error showing up everytime i try to open or close an position saying 'your account is restricted from opening new positions'. Need urgent help please.

  • k4bal4
    K4bala (@k4bal4) reported

    @IGcom does your platform is down? I can not trade

  • gj100596
    Gaurav Jindal (@gj100596) reported

    @englandcricket @IGcom That's a good comeback from England after being 1-0 down in the series. A lot of work to do but a good start #SLvENG

  • MattySP500
    Matt (@MattySP500) reported

    Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

  • boisy12uws
    kris b (@boisy12uws) reported

    @IGcom This is a maj_or issue that needs to be addressed. Why isn't anyone discussing it? Check out my TL for the link, I RTd]`

  • Boltlightning77
    T Baba (@Boltlightning77) reported

    @IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login

  • ShareSpeculator
    ShareSpeccy (@ShareSpeculator) reported

    @baz_trading @IGClientHelp Are you getting the same error?

  • BeastKrypto10x
    KryptoBeast (@BeastKrypto10x) reported

    Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a compensation up to 1000$ for verifiable admin work. Genuine cases only. @IGcom

  • trader_nomad
    Trader nomad (@trader_nomad) reported

    Do not try to open the account with @IGcom it is a nightmare. I sent my personal documents, two different bank account statement from two banks for address verification yet they claim for six weeks it is not enough defying their own rules!!! Further more telephone number they claim they can not reach although I am talking with their support on WhatsApp from that number! Completely ridicolous

  • Mr_K2015
    Mr•K (@Mr_K2015) reported

    @IGcom Can’t login to my account?

  • boisy12uws
    kris b (@boisy12uws) reported

    @IGcom This is a huge problem that needs to be addressed immediately. Why is no one discussing it? ;The l,ink to the MEV Bot process is on my TL - I retweeted it;}

  • HaraldHadrada2
    Harald Hadrada (@HaraldHadrada2) reported

    @Smudgedann @robjohnsonrj1 @IGcom Service company and a bloody good one v now a load of **** that bets against us at every juncture and when they are losing shut up shop.

  • 3rdManView
    Third Man View (@3rdManView) reported

    @englandcricket @IGcom Two changes, big questions. 👀 Fresh legs in Bethell & Atkinson, but at 3-0 down, England need more than changes, they need answers. 💥🏏 Boxing Day pressure just went up. 🔥#Ashes #3rdManView

  • PrasKon
    PeeKay (@PrasKon) reported

    @rprasannag @englandcricket @IGcom I don't think they should be sent back. Support them. Did they do anything inappropriate?