IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Login (44%)
• Trading platform (33%)
• Website (22%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Upminster	Login	2 days ago
Bouzigues	Website	23 days ago
Badajoz	Trading platform	27 days ago
Ciempozuelos	Trading platform	28 days ago
Hackney	Trading platform	28 days ago
London	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A Reasonable Person (@DanielgDan) reported 3 minutes ago

  @englandcricket @IGcom Damn that looks innocuous

• 
  Girish Menon (@wildlifegiri) reported 5 minutes ago

  @englandcricket @IGcom The worst team ever

• 
  Zaraq Afzal (@afzal_zara26257) reported 7 minutes ago

  @englandcricket @IGcom An innings of highest quality by Joe Root.

• 
  Victor Cortino (@CortinoVictor) reported 8 minutes ago

  @ChazWood5 @englandcricket @IGcom Yes. Easily. By far the worst.

• 
  Brooksy (@brooksyruns89) reported 9 minutes ago

  @RhysBenjamin @englandcricket @IGcom He’s hardly a scapegoat? He’s awful

• 
  bobfromthebell (@bobfromthebell) reported 9 minutes ago

  @PAFCRyan @englandcricket @IGcom A few hours lost to bad weather…all that did was prolong India’s misery and allow me to grab a couple of beers and a sandwich to enjoy whilst revelling in victory. Test cricket is about the away side adapting to conditions they’re not used to. India will need to overcome

• 
  RightOn (@RightOn10) reported 14 minutes ago

  @englandcricket @IGcom High quality act . Class Act through and through

• 
  ShareSpeccy (@ShareSpeculator) reported 15 minutes ago

  @Woodywudpeck @IGcom IG should send the request to the II within 2 or 3 days. After that it’s down to ii how quickly they process the request. By law, I believe ii have 15 working days to process it if it’s a cash-only transfer, otherwise they have up to 30 calendar days.

• 
  Andrewdc208 (@andrewdc208) reported 19 minutes ago

  Anyone else's @IGcom Desktop being insanely slow, or is it just me?

• 
  paul Borrowdale (@BorrowdalePaul) reported 25 minutes ago

  @ChazWood5 @englandcricket @IGcom oh god yes awful bowling attack dodgy wicket keeper no spinner terrible openers.

• 
  Victor Cortino (@CortinoVictor) reported 26 minutes ago

  @englandcricket @IGcom Worst English side to ever tour Australia, by miles and miles and miles. Weak. Pea hearted. Pathetic

• 
  Guy Edwards (@Nice_GuyEddie) reported 28 minutes ago

  @ChazWood5 @englandcricket @IGcom Probably the worst prepared and managed

• 
  Jay J (@JibbaJabb) reported 28 minutes ago

  @billericaybaggy @moving_charlie @IGcom Cost of money goes up = asset prices go down. It's not rocket science.

• 
  Kryptogem110x (@kryptogem110x) reported 33 minutes ago

  @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

• 
  Les Norton (@Les_NortonAU) reported 36 minutes ago

  @englandcricket @IGcom i still think hes sitting down when hes standing up

• 
  Third Man View (@3rdManView) reported 37 minutes ago

  @englandcricket @IGcom Two changes, big questions. 👀 Fresh legs in Bethell & Atkinson, but at 3-0 down, England need more than changes, they need answers. 💥🏏 Boxing Day pressure just went up. 🔥#Ashes #3rdManView

• 
  jelt (@InfoJelt) reported 37 minutes ago

  @IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.

• 
  J.Hick (@Hickbcfc) reported 37 minutes ago

  @englandcricket @IGcom 37 💯 is crazy and he’s not slowing down

• 
  Matt (@MattySP500) reported 37 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  AnnRaj (@anandhichetlur) reported 37 minutes ago

  @IGcom @IGSquawk IG is not handling my isa transfer in request well. AI based help centre or WhatsApp doesn’t help. On the phone for 15 minutes to hear the same message. Very disappointing service. can you help please

• 
  SimplyGreat (@MiaJenkinsonXXx) reported 39 minutes ago

  @MWJS82 @englandcricket @IGcom They could have all the warmups they want and it wouldn't change the outcome as long as you have Key, McCullum and Stokes in background. I hope everyone is bracing themselves for the most embarrassing series loss we've ever had down under

• 
  Malcolm Ace (@Mal_Ace) reported 46 minutes ago

  @englandcricket @IGcom Tough on Potts. Shows the errors of selection on tour and past three years. No real alternatives. Too easy to stay in the team, as long as you have the ‘attributes’

• 
  Amynah (@Amynah_Aziz) reported 51 minutes ago

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  alexander ellison (@alhellison) reported 52 minutes ago

  @CasinoCapital @IGClientHelp @Trading212 Also use IBKR for normal account. AG bell has good access to most uk micro caps and most fees low but FX is a problem. Maybe split UK and non uk to two accounts?

• 
  Abs B (@AbsB498343) reported 54 minutes ago

  @englandcricket @IGcom Whats happened to Ducketts form? Hope he gets these awful innings out of his system before the Ashes. Tbf was an unplayable delivery

• 
  Gaurav Jindal (@gj100596) reported 54 minutes ago

  @englandcricket @IGcom That's a good comeback from England after being 1-0 down in the series. A lot of work to do but a good start #SLvENG

• 
  Sach 🌏 (@sachsyd) reported 56 minutes ago

  Rubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx

• 
  Fordy-PUFC (@MrFord89) reported 57 minutes ago

  @imrksk @englandcricket @IGcom Yeah. That's why England did it. But now our batsmen struggle with any sort of movement. And our bowling line up is awful

• 
  Matt (@MattySP500) reported 60 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Rupert 🇬🇧 (@RGrauholz1871) reported 60 minutes ago

  @ChazWood5 @englandcricket @IGcom No, but this is the worst Australian side since 2011