IG status: trading issues and outage reports
No problems detected
If you are having issues, please submit a report below.
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Problems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
- Login (63%)
- Trading platform (22%)
- Website (13%)
- Withdrawals (3%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Login | 12 hours ago |
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Trading platform | 12 hours ago |
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Website | 13 hours ago |
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Login | 13 hours ago |
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Login | 13 hours ago |
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Trading platform | 13 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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gkandola79 (@gskandola79) reported@IGcom Sort this problem out now what are you playing atπ‘
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GOD OF NOTHING (@GODOFFI) reported@MBdaytrading @IGcom They always have problems !! Why do you even use them? I stopped using them in 2023 as they couldn't even issue a simple P&L statement despite explaining to their so called accounts how it's done π
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wsbx (@wsbxsg) reported@IGcom Down and no updates.just manage to logged in for 1 min to close 2 of my 4 positions before getting kicked out again. Seriously this is pathetic.
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Bazzer (@baz_trading) reported@ShareSpeculator @IGClientHelp Yeah same error
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nick h (@NickHol06) reported@IGcom having issues getting a quote anyone else ????
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DV8OR (@dv8or1) reported@JJJorange @IGcom @financialombuds Same issue for me⦠useless customer service
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AK (@avinashkaware01) reported@IGClientHelp Extreme platform outage today. I was locked out of my account from 14:30 to 16:30 despite repeated login attempts. This system failure directly prevented me from closing my Daily US Tech 100 Call at DH152.1Β£, resulting in a great loss. IG should compensate for that.
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πΊ (@Qblivionn) reported@TheMoneySponge @IGcom How do you move to a different provider while IG is down?
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Jason Hopps (@Jasonhopps) reported@IGcom would be helpful if your website worked, #IG. Down for ages an no updates, no customer help?
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Julian (@InvestingJulian) reported@IGcom what is going on? Still canβt login over an hour later, no status update or anything
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Noah Silverman, PhD (@noah_phd) reported@igcom @IGClientHelp @IGLabs Does anybody actually look at your whatsapp, intercom, or x messages? Getting any kind of support from your team is nearly impossible.
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MB (@MBdaytrading) reported@CJinvestor52365 @Jimzi1 @IGcom Awful
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smudgedan (@Smudgedann) reported@DavidBurton1971 @Aquis_Exchange @IGcom Need a credible solution for this. What benefits does this migration offer customers that that outweighs the aggravation for holders of Aquis shares
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iKopite π*20 (@iKoppie) reported@11invest @IGcom Just got a template response from support, telling me to clear cache and switch to wifi haha
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DartronTrading (@DartronTrading) reported@MBdaytrading @IGcom I bought VOD via II, could not get a RFQ around 12. Also using IG, so familiar with the issue. II now working. Have IG announced this? or is the 'upgrade' on the quiet.
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MikeN (@Mikenarm) reported@djp4976 @IGcom They need to sort their **** out. Terrible atm
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Aimless (@Aimlesstrader1) reported@IGcom @IGcom your site is down just before US open, your customer service channels are useless and you haven't even publicly acknowledged it's down. Come on, at least let your clients know what is going on
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iKopite π*20 (@iKoppie) reported@IGcom Can you at least update on the website outage? Zero comms or response from support
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Sach π (@sachsyd) reportedRubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx
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Tortoise investor (@InvestTortoise) reported@andrewdc208 @IGClientHelp I'm having the same problem. You can't even view the server status page π΅
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Andy (@Blowster85) reported@MBdaytrading @IGcom System is down mate. Has been since 2:30pm
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the Wise Fool (@theWiseFool8) reported@IGcom Wouldn't bother with IG. If you have a problem.. its impossible to get hold of a human.
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Tim Spanoudakis (@spanout) reported@IGClientHelp would rather do this by phone but there is no number to call... My app and browser access to the platform gives and error page and clicking the status page also gives an error... Software update over the weekend??
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Roberto Lorenzetti (@LorenzettiRob) reported@Molibar @IGcom itβs down for me too.
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Perihelion (@PeriHelion96002) reported@IGcom The platform's fecked. No help or communications to customers.
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DustinDuster (@VVIIIVVIIIVVIII) reported@IGcom Basically a non existent client support, you better give back the losses weβre forced to take due to your technical error!!
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AnnRaj (@anandhichetlur) reported@IGcom hi, I requested a part cash transfer which was confirmed again by email but have got a message that my stock holdings are being transferred. Not sure why this confusion. Can you please help
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Usifoh_J ππ³π¬π¬π§ (@johnusifoh) reported@IGcom Your Trading platform is down for almost an hour now and no communication or updates when this would be resolved.
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dismantle_ (@JJJorange) reported@IGcom @financialombuds If anyone @IGcom is reading this, I still have had no acknowledgement from my support request sent Friday. I emailed yesterday as follow up for the complaints process.
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cynicalanalyst (@cynicalanalyst2) reported@11invest @IGcom You're having problems as well?