IG status: trading issues and outage reports
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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Problems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
- Login (61%)
- Trading platform (23%)
- Website (13%)
- Withdrawals (3%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Trading platform | 4 days ago |
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Login | 23 days ago |
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Trading platform | 23 days ago |
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Website | 23 days ago |
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Login | 23 days ago |
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Login | 23 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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X (@adythompson) reportedFirst time I open a position with @IGcom in month's and now can't log in, I'm glad I've got the majority of investments now with @Trading212 π Bad show @IGClientHelp π‘
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Harald Hadrada (@HaraldHadrada2) reported@Smudgedann @robjohnsonrj1 @IGcom Service company and a bloody good one v now a load of **** that bets against us at every juncture and when they are losing shut up shop.
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peter (@A7068AP) reported@IGcom please can somebody pick up the phone on the helpdesk - I am having difficulty opening an account and some help would be appreciated @ChrisB_IG
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Barefooted Rascal (@bushy1113) reported@IGcom This is all very lovely but your platform shutting down just before the market open on such an important day is totally unacceptable
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TheSphinx πΏοΈ (@TheSphinxRocks) reported@IGcom You seem to be having problems the last few days. Data migration not going well?
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MB (@MBdaytrading) reported@GODOFFI @IGcom Actually really like the platform , but yes the issues are really frustrating
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Rob ββοΈ (@LordBadshot) reported@Smudgedann @IGcom Not a happy ship. New mgmt seem to be doing their best to destroy what was a great brand. Trouble is they are printing cash with all this vol so mgmt will believe their own hype. Clients will vote with their feet imo.
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QuantumX (@QuantumStateX) reported@IGcom Customer Service Down
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Mr R (@MrR1chmond) reported@IGSquawk @IGcom have you not woken up yet? System down?
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dismantle_ (@JJJorange) reported@IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.
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Perihelion (@PeriHelion96002) reported@IGcom The platform's fecked. No help or communications to customers.
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Karmjit Riarh (@KarmjitR) reported@TheMoneySponge @IGcom Itβs down in Singapore too
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Darren Neary (@neary_darren) reported@TheMoneySponge @IGcom Any support on where to switch ? Such a shame it was the best platform for me
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Peroni (@BantheGoldKit) reported@englandcricket @IGcom Shame that the rest of them batting are useless. Playing stupid shots
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Hafiz AI π§π©π¬π§ (@hafiz_11120) reportedOver 15 minutes on the phone and still no answer @IGcom. Both app and website is down. Canβt lock the profit
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MB (@MBdaytrading) reportedbeen holding for @IGcom for over 30 mins ! awful
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AnnRaj (@anandhichetlur) reported@IGcom hi, I requested a part cash transfer which was confirmed again by email but have got a message that my stock holdings are being transferred. Not sure why this confusion. Can you please help
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Daveodee (@daveodee) reported@GeordiePhilUK @IGcom @IGClientHelp I see IG as quiet on here as their customer service was during the outage.
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Jarvy55 (@Jarvy55) reported@henrymcivor @IGcom Terrible customer service no replys to emails.
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11invest (@11invest) reported@IGcom Have you been hacked? Canβt get into anything and even your platform status page is down. Losing so much money as I canβt close trades
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interactive investor (ii) (@ii_couk) reported@frankzondervan2 @IGcom Sorry to hear that you are having issues. If you would like us to look into what is going wrong please contact us via secure message or call us on 0345 607 6001 and we can assist over the phone.
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CTπͺ (@gercekci_V) reported@IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!
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π° πΊπππππ π° (@TheMoneySponge) reportedas expected @IGcom - can't now login to web platform rubbish already started moving my trading account to another provider
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forex ππ§π»βπΎπ¬π§ (@1forextrader1) reported@IGcom Ig down again!!!!!
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Roberto Lorenzetti (@LorenzettiRob) reported@Molibar @IGcom itβs down for me too.
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Wally ****** (@Wally_Was_Here) reported@IGcom Damn bro, how do we get into the action
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Andrewdc208 (@andrewdc208) reported@IGClientHelp did ur system just go down?
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RicβΏezos (@BezosRic) reported@DonaldPond6 @IGcom Yes, wonder if the decision was made further down the chain. If the CEO was aware that's an absolute shocker. Might be an opportunity for @vladtenev at Robinhood to steal some more UK market share by just offering better customer experiences.
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wsbx (@wsbxsg) reported@IGcom IG down again!! wtf man
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gin&pinklemonade (@Woodywudpeck) reported@Blowster85 @Butterheart886 One issue is @IGcom stopping trading in it in June ..might havexan impact if forced sellers..I've yet to find a broker I can transfer to