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IG status: trading issues and outage reports

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Full Outage Map

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  • 50% Trading platform (50%)
  • 25% Website (25%)
  • 25% Login (25%)

Live Outage Map

The most recent IG outage reports came from the following cities:

CityProblem TypeReport Time
Berlin Login 18 days ago
Southwark Login 19 days ago
Radstock Website 1 month ago
Kendal Trading platform 2 months ago
Leer Trading platform 2 months ago
Portsmouth Trading platform 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • its_fundamental
    fundamentally its a bargain (@its_fundamental) reported

    @IGClientHelp Known issue with platform? @IGcom Funds / Cash balances are wrong on both browser and phone app.

  • Ruud_Kist
    Ruud Kist (@Ruud_Kist) reported

    @IGClientHelp I have been waiting for a deposit for over 24 hours and can't reach support via phone/chat. Can you help?"

  • Woodywudpeck
    gin&pinklemonade (@Woodywudpeck) reported

    @IGcom @IGSquawk ..I can't access your financial spreadbetting account ..message says "Bad request" ...any reported issurs please .I need to access my account on my laptop

  • QuantumStateX
    QuantumX (@QuantumStateX) reported

    @IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.

  • MattySP500
    Matt (@MattySP500) reported

    @IGcom But no charts, so you have to flick between accounts... pain in the arse really. Better platforms out there for crypto Will you be able to trade on high volatility days as you do have a tendency of having "We are experiencing issues" on high volatility days.

  • scotty648
    Tony S (@scotty648) reported

    @ChazWood5 @englandcricket @IGcom Certainly the worst prepared

  • Naser45613500
    Naser (@Naser45613500) reported

    Hey @IGcom, how cool would it be to automate trades with @Capitalise_ai? Any way to support them? #Code_Free_Trading_Automation

  • IGClientHelp
    IG Client Help (@IGClientHelp) reported

    @Mr_K2015 @IGcom Sorry to hear you're having trouble. We'll DM you shortly to understand more about the issue and help get it sorted as quickly as possible.

  • brooksyruns89
    Brooksy (@brooksyruns89) reported

    @RhysBenjamin @englandcricket @IGcom He’s hardly a scapegoat? He’s awful

  • DanielgDan
    A Reasonable Person (@DanielgDan) reported

    @englandcricket @IGcom Damn that looks innocuous

  • GetChillSnoopy
    Joseph Mata CRYPTO (@GetChillSnoopy) reported

    @IGClientHelp withdrawals getting denied, no reason explained. Email sent and now account cannot login. Of course this happens when the weekend hits.

  • AndertonJohn
    John Anderton (@AndertonJohn) reported

    @IGcom @AngelineOng Have you looked at the way almost every fund is performing ? All still well down on Oct 21 levels and wallowing in the choppy markets caused by interest rate rises and traders see saw reactions.

  • TradeFloorAudio
    Trading Floor Audio (@TradeFloorAudio) reported

    @IGcom They traded 5.08% intra-day on Wednesday of last week Down nearly 100bp in just two and a half trading sessions !!!!! Quite unbelievable move

  • technoteee
    Tarjei Thomassen (@technoteee) reported

    @IGcom Too bad IG are so expensive trading equities 🫤

  • BeastKrypto10x
    KryptoBeast (@BeastKrypto10x) reported

    Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only. @IGcom

  • ShareSpeculator
    ShareSpeccy (@ShareSpeculator) reported

    @baz_trading @IGClientHelp Are you getting the same error?

  • DavidB87425
    David O'Brien (@DavidB87425) reported

    @RhysBenjamin @englandcricket @IGcom He should never have been on tour, at least Crawley has sort of good history down under and Duckett's got a good average.

  • MrFord89
    Fordy-PUFC (@MrFord89) reported

    @imrksk @englandcricket @IGcom Yeah. That's why England did it. But now our batsmen struggle with any sort of movement. And our bowling line up is awful

  • AndrewFearn95
    andy mufc (@AndrewFearn95) reported

    @gazzriley @englandcricket @IGcom Your best player normally bats at 4, so I don’t mind Root staying there - especially as he’s already tried 3 and struggled. Brook on the other hand is vice-captain, he needs to take on a bigger role in the team, it might actually help his game giving him more responsibility.

  • MattySP500
    Matt (@MattySP500) reported

    Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

  • Smudgedann
    smudgedan (@Smudgedann) reported

    Taken some $JAGX at $1.5. May have further to fall but is down from a year high of $61 and now a market cap of $3m. Available online with @IGcom which was surprising given its size. Met the company a few weeks back and the forthcoming FDA trial should prove a good catalyst

  • stuuk1
    SJ (@stuuk1) reported

    @joe31756 @IGcom @ChrisB_IG Exactly this. I was well down on FTSE and this week has been beautifully corrected! Same happened before Christmas on Dow

  • mtstormus
    Mark Thomas (@mtstormus) reported

    @englandcricket @IGcom Umpire been paid to help the Indians by the ICC again

  • Smudgedann
    smudgedan (@Smudgedann) reported

    @IGcom a real prince amongst thieves when it comes to the online brokers. Not only offering a ubiquitous service, but giving it gratis and not telling their clients what they can and can’t invest in. Take note @HLInvest and Interactive Investor

  • IGcom
    IG (@IGcom) reported

    @Heetan001 We're really sorry to hear about your experience. That’s certainly not what we strive for. If you're still waiting for a resolution, please send your account number and a brief summary of the issue to @IGClientHelp via DM so we can investigate and assist you further.

  • Jam4u_75
    Jam4U (@Jam4u_75) reported

    @IGcom My L2 is not stream trade data - is there a problem? Anyone else having issues?

  • Hickbcfc
    J.Hick (@Hickbcfc) reported

    @englandcricket @IGcom 37 💯 is crazy and he’s not slowing down

  • johnmar74440222
    jack (@johnmar74440222) reported

    @englandcricket @IGcom WTF WID THIS FRAUD TEAM

  • joe31756
    joe ele (@joe31756) reported

    @IGcom Quarter and monthly Options expiry this week for this reason the oil price is down

  • liam_S126
    liam⚽️🏏 (@liam_S126) reported

    @englandcricket @IGcom Very good after that god awful first game