IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Login (40%)
• Trading platform (40%)
• Website (20%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Brussels	Trading platform	1 day ago
Upminster	Login	4 days ago
Bouzigues	Website	25 days ago
Badajoz	Trading platform	28 days ago
Ciempozuelos	Trading platform	30 days ago
Hackney	Trading platform	30 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  options_222 (@options_222) reported 41 seconds ago

  @IGcom @Polymarket Damn right 😬

• 
  Josh (@Josh56024482) reported 2 minutes ago

  @RhysBenjamin @englandcricket @IGcom Popes been bad for ages

• 
  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported 3 minutes ago

  @IGcom @IGClientHelp Unfortunately I will be making a complaint to the Financial Conduct Authority. My account remains blocked, my monies still not transfered out after repeated requests, no reply to DM.

• 
  matt (@clarityenjoyer) reported 3 minutes ago

  @englandcricket @IGcom Terrible team

• 
  Matt (@MattySP500) reported 4 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Macro Joe (@wealthelf) reported 10 minutes ago

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  Tom Morris (@TomMorris16) reported 14 minutes ago

  @englandcricket @IGcom The worst bowling attack I've ever seen

• 
  paul Borrowdale (@BorrowdalePaul) reported 17 minutes ago

  @ChazWood5 @englandcricket @IGcom oh god yes awful bowling attack dodgy wicket keeper no spinner terrible openers.

• 
  G. (@LArsenal96) reported 21 minutes ago

  @englandcricket @IGcom I do think not putting Jacks or Stokes at 3 is stupid. Instead you wanna chuck a 21 year old in the deep end for no reason? Pope didnt bat at 3 when he first came in & neither should Bethell.

• 
  MattBrookes (@MattBrookes3) reported 23 minutes ago

  @LordBadshot @Smudgedann @IGcom I use them, and must be out of the loop as I’m not aware of anything. What’s the problem, and should I be concerned?

• 
  Deanna LeCoyte (@radiodandy75) reported 23 minutes ago

  @IGcom @DraconicIntel That's awful after so much hard work and expectations 💔

• 
  Jess-No flags because I actually am British (@JessSalop) reported 28 minutes ago

  @RhysBenjamin @englandcricket @IGcom Having stuck with Pope this far, I think they should have kept him in but dropped him down the order. As Travis Head did, one of the other senior batters should have had the stones to volunteer to go up the order.

• 
  Martha (@Martha_aka_eve) reported 28 minutes ago

  @REDBOXINDIA @IGcom Already the gap down is closing bears are fked

• 
  bobfromthebell (@bobfromthebell) reported 30 minutes ago

  @PAFCRyan @englandcricket @IGcom A few hours lost to bad weather…all that did was prolong India’s misery and allow me to grab a couple of beers and a sandwich to enjoy whilst revelling in victory. Test cricket is about the away side adapting to conditions they’re not used to. India will need to overcome

• 
  Malcolm Ace (@Mal_Ace) reported 31 minutes ago

  @englandcricket @IGcom Tough on Potts. Shows the errors of selection on tour and past three years. No real alternatives. Too easy to stay in the team, as long as you have the ‘attributes’

• 
  gin&pinklemonade (@Woodywudpeck) reported 31 minutes ago

  @Jack_Donaghy1 @IGcom I've put in a complaint let's see what happens lols

• 
  J.Hick (@Hickbcfc) reported 41 minutes ago

  @englandcricket @IGcom 37 💯 is crazy and he’s not slowing down

• 
  Heetan J (@Heetan001) reported 41 minutes ago

  @IGcom @IGClientHelp I’m very dissatisfied and disappointed with your service team. They have finally responded but the lack of care and attention has been outrageous.

• 
  ShareSpeccy (@ShareSpeculator) reported 42 minutes ago

  @Woodywudpeck @IGcom IG should send the request to the II within 2 or 3 days. After that it’s down to ii how quickly they process the request. By law, I believe ii have 15 working days to process it if it’s a cash-only transfer, otherwise they have up to 30 calendar days.

• 
  Geraint Morris ⚡️🔋 (@TheWelshBull) reported 43 minutes ago

  @englandcricket @IGcom If the run stays away and the boys bat the overs they cruise home here. Imagine knocking them off 0 down

• 
  Jumpers for Goalposts (@UKFootie66) reported 45 minutes ago

  @englandcricket @IGcom What an awful bowling line up

• 
  David O'Brien (@DavidB87425) reported 46 minutes ago

  @RhysBenjamin @englandcricket @IGcom He should never have been on tour, at least Crawley has sort of good history down under and Duckett's got a good average.

• 
  gin&pinklemonade (@Woodywudpeck) reported 47 minutes ago

  @Jack_Donaghy1 @IGcom I did at 3.16pm after the supposed time of the change really bad form imo

• 
  QuantumX (@QuantumStateX) reported 51 minutes ago

  @IGcom Customer Service Down

• 
  Paul S (@Paul_S1979) reported 51 minutes ago

  @IGcom shocking customer service today. Executed an order way off market and now been trying to get through to someone for over an hour. Seriously considering moving my business if this is the norm.

• 
  Reality (@Factchecker2000) reported 52 minutes ago

  @ChazWood5 @englandcricket @IGcom Nah, the last 3 tours were just as bad. 0-3* 0-4 0-4 0-5 England cricket is trash. The only question mark is how the far are they so arrogant?!?!

• 
  Rich On Macro (@RichOnMacro) reported 53 minutes ago

  @kev123703 @IGcom It’s not the borrow that’s the problem, 10 minutes after Harper requests him to get borrow, he says they are short 100m of stock! Even with borrow, then it would be highly unethical to slot 5 different banks in £20m each just before a -8% announcement! You’d get cut off from all!

• 
  dismantle_ (@JJJorange) reported 56 minutes ago

  @IGcom @financialombuds If anyone @IGcom is reading this, I still have had no acknowledgement from my support request sent Friday. I emailed yesterday as follow up for the complaints process.

• 
  richard bayliss (@rbaylis256) reported 56 minutes ago

  @IGClientHelp Help please my account is locked out and even though i asked for reset email (upto 8 hours or so agao now) ive recieved nothing at all

• 
  Stephen Hampson (@StephenHampson) reported 60 minutes ago

  @englandcricket @IGcom Having to watch these clips here because @virginmedia provide such a shocking service to its customers. Not been able to watch anything since Wednesday. Bravo