IG status: trading issues and outage reports
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Full Outage Map
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Problems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
- Login (63%)
- Trading platform (22%)
- Website (13%)
- Withdrawals (3%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Stuttgart
|
Login | 4 days ago |
 Brest
|
Trading platform | 4 days ago |
|
Valence
|
Website | 4 days ago |
|
Le Puy-en-Velay
|
Login | 4 days ago |
|
Elne
|
Login | 4 days ago |
|
Paris
|
Trading platform | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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NM1 - (@AimforProfit) reported@IGcom What is going on , trades not showing or closing, and support at a standstill.
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Usifoh_J 💙🇳🇬🇬🇧 (@johnusifoh) reported@IGcom Your Trading platform is down for almost an hour now and no communication or updates when this would be resolved.
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Harald Hadrada (@HaraldHadrada2) reported@Smudgedann @robjohnsonrj1 @IGcom Service company and a bloody good one v now a load of **** that bets against us at every juncture and when they are losing shut up shop.
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Perihelion (@PeriHelion96002) reported@IGcom The platform's fecked. No help or communications to customers.
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peter (@A7068AP) reported@IGSquawk @IGcom @IGTradingFloor Please "fix" Wall St, daily options.
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the Wise Fool (@theWiseFool8) reported@IGcom Wouldn't bother with IG. If you have a problem.. its impossible to get hold of a human.
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Richard (@Richard85801567) reported@IGcom IG zero support main line inoperable London number no one answers live chat and WhatsApp get left hanging IG is utter dog **** do not risk your money on IG join any other ANY but if
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Tortoise investor (@InvestTortoise) reported.@IGcom has been down for at least an hour but no acknowledgement from the company on their website or social media channels. V poor. @breoncorcoran
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Molibar (@Molibar) reported@Tiboti888 @IGcom Thanks, I thought they singled me out for being so bad at this.
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MattBrookes (@MattBrookes3) reported@LordBadshot @Smudgedann @IGcom I use them, and must be out of the loop as I’m not aware of anything. What’s the problem, and should I be concerned?
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Harald Hadrada (@HaraldHadrada2) reported@IGClientHelp Can you please update us ASAP. Your service and response is toilet. You used to be a pillar or trading and standards. Your now well.......
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smudgedan (@Smudgedann) reported@DavidBurton1971 @Aquis_Exchange @IGcom Need a credible solution for this. What benefits does this migration offer customers that that outweighs the aggravation for holders of Aquis shares
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𝕺 (@Qblivionn) reported@TheMoneySponge @IGcom How do you move to a different provider while IG is down?
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Dave (@djp4976) reportedIf it ain’t bad enough having @IGcom take away live quotes without warning, we now have @LondonSouthEast displaying no trades
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अनिल (@paapikeeda) reportedIG platform still down. Its a disgrace. @IGClientHelp @IGTradingFloor @IGcom #IGDown #IGnohelp
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MB (@MBdaytrading) reported@IGcom so says goto status page then get this !! @IGcom This page is currently inactive and can only be viewed by team members. To see this page, sign in or request an account.
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Private Insto (@privateinsto) reported@IGcom have you gone out of business ? No answer from your phones and emails and the platform is down Shocker Is this the end ?
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LairdElmski (@LairdElmski) reported@CasinoCapital @IGcom Sold this am @46.15 ..can't help myself...short June and July puts still thou Great call ..hope you stay on board
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Dougparkspropertynest (@network_surrey) reported@IGcom On hold 16 minutes to try and get help logging in…. Still no answer, this is a joke of a service IG… what is happening ??!!!
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Breakout Capital Ventures (@BreakoutCV) reported@djp4976 @IGcom @LondonSouthEast I get live trade quotes with IG, only have an isa but there’s no alteration to the service from my experience! Never had RSP or L2
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Lord H (@LordHofH) reported@IGcom Your trading platform has been down for an hour now for everyone, and no comms to users whatsoever. Sort your Sh.t out for gods sake !
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smudgedan (@Smudgedann) reported@IGcom seem to have gone from being very good across the board to pulling every trick in the book to **** over their customers.
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George Wood (@GeorgeW31810800) reported@IGcom Down over 30 mins now.
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MB (@MBdaytrading) reported@conradcarter66 @JMHDeakin @IGcom Awful
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james kiernan (@jameski07874400) reported@IGClientHelp can’t login via app or web ??
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Alec Lo (@Alec_Lo) reported@IGcom This is unacceptable. Been over an hour since login errors, no communication. How can I trust your platform anymore?
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Julian (@InvestingJulian) reported@igcom still can’t login after over an hour. Anyone know what’s going on?
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dismantle_ (@JJJorange) reported@IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.
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Yoshiwatusi 𐤊 (@yoshiwatusi) reported@iKoppie @IGcom They doing the bitmex/coinbase cant login
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ShareSpeccy (@ShareSpeculator) reported@baz_trading @IGcom Hmm, yeah. Just read it. Sounds awful. Sounds like it’s going to be the same as Trading212. I’ll see what it’s like but if so, I’ll transfer my ISA and the others I manage elsewhere. Shame.