IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Login (40%)
• Trading platform (40%)
• Website (13%)
• Withdrawals (7%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Montpellier	Login	7 days ago
Narbonne	Login	7 days ago
Charleville-Mézières	Website	7 days ago
Figeac	Login	8 days ago
Clichy	Login	12 days ago
Sérignan	Trading platform	19 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ruud Kist (@Ruud_Kist) reported 9 minutes ago

  @IGClientHelp I have been waiting for a deposit for over 24 hours and can't reach support via phone/chat. Can you help?"

• 
  smudgedan (@Smudgedann) reported 10 minutes ago

  @IGcom seem to have gone from being very good across the board to pulling every trick in the book to **** over their customers.

• 
  Carl (@Tyranus2010) reported 18 minutes ago

  Is there a issue with you app? My open positions are not updating and so im unable to close or edit them. @IGcom

• 
  10xHunter (@10xHunter) reported 20 minutes ago

  @IGcom fix your website. The buy and sell buttons are not updating the live price. Also, your AI helpbot is terrible.

• 
  Matt (@MattySP500) reported 21 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Wally ****** (@Wally_Was_Here) reported 21 minutes ago

  @IGcom Damn bro, how do we get into the action

• 
  MB (@MBdaytrading) reported 21 minutes ago

  @conradcarter66 @JMHDeakin @IGcom Awful

• 
  Matt (@MattySP500) reported 23 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  IG Client Help (@IGClientHelp) reported 26 minutes ago

  @whatsamata8 @IGcom Sorry about that, we know how frustrating it is. Try typing “agent” or “speak to an adviser” in the chatbot to reach a human. If you like, DM us your account ID and a brief issue and we’ll look into it and help.

• 
  Mr Downs (@MrD23English) reported 27 minutes ago

  @englandcricket @IGcom Atkinson, Carse, Tongue and Jacks is without doubt the worst bowling attack of all test-playing nations. Aus to post 500+ in their first innings.

• 
  Tarjei Thomassen (@technoteee) reported 27 minutes ago

  @IGcom Too bad IG are so expensive trading equities 🫤

• 
  Benjamin Hernandez 🔥 (@benjamin_hsys) reported 29 minutes ago

  @IGcom flash crash again huh

• 
  Tom Norman (@plaste) reported 30 minutes ago

  @wealthelf @HLInvest @IGcom I'm trying out Trading212 for an ISA and not having any issues so far. Had it for about 6 months. (Though was an expensive spread for a smallcap.)

• 
  Dougparkspropertynest (@network_surrey) reported 32 minutes ago

  @IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??

• 
  A Reasonable Person (@DanielgDan) reported 39 minutes ago

  @englandcricket @IGcom Damn that looks innocuous

• 
  Harald Hadrada (@HaraldHadrada2) reported 40 minutes ago

  @IGClientHelp Can you please update us ASAP. Your service and response is toilet. You used to be a pillar or trading and standards. Your now well.......

• 
  Heetan J (@Heetan001) reported 41 minutes ago

  I would just like to thank @IGcom for the worst customer service I’ve ever experienced. You really don’t care about your customers, just your profits.

• 
  Sengoku (@Sengoku21524499) reported 43 minutes ago

  Anyone else experiencing problems with IG SB's. Live dealing on charts doesn't show anymore?? @IGcom

• 
  Tan Eriogerg (@nasteegee) reported 46 minutes ago

  @englandcricket @IGcom Do you English folk just consider it a loss as soon as the boys get on the plane to come down here to convict/peasant land?

• 
  Singh V.R. (@Singhcricguy) reported 50 minutes ago

  @englandcricket @IGcom Looks bad but Good luck to change the stat- The last time England won a test match in Australia was when- a. Kohli was yet to make his test debut. b. Joe Root didn’t play any one of his 161 Test matches.

• 
  KryptoBeast (@BeastKrypto10x) reported 51 minutes ago

  Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only. @IGcom

• 
  mark (@sociedadboy) reported 52 minutes ago

  @englandcricket @IGcom Stupid shot

• 
  Grassroots North Wales (@NWSportDave) reported 53 minutes ago

  @McAdamNo5 @englandcricket @IGcom Top class?? Two of the worst, one just a little better than the other, but both lousy with pathetic bowling attacks

• 
  Girish Menon (@wildlifegiri) reported 54 minutes ago

  @englandcricket @IGcom The worst team ever

• 
  Ric₿ezos (@BezosRic) reported 55 minutes ago

  @DonaldPond6 @IGcom Yes, wonder if the decision was made further down the chain. If the CEO was aware that's an absolute shocker. Might be an opportunity for @vladtenev at Robinhood to steal some more UK market share by just offering better customer experiences.

• 
  justaman (@justamantrading) reported 57 minutes ago

  @topstocks2024 @IGcom Tried an actual buy and had the same issue this time. Only closing, no buying. Frustrating.

• 
  Josh (@Josh56024482) reported 57 minutes ago

  @RhysBenjamin @englandcricket @IGcom Popes been bad for ages

• 
  D.B.A. Galbraith (@DeeBeeEyyGee) reported 60 minutes ago

  @CasinoCapital @IGClientHelp @Trading212 I looked into this recently. According to CoPilot, you can trade options in an IBKR SIPP if you go through a SIPP admin such as Westerby Trustee Services or atsipp. Assuming CoPilot is correct, I might go down this route

• 
  AnnRaj (@anandhichetlur) reported 1 hour ago

  @IGcom @IGSquawk IG is not handling my isa transfer in request well. AI based help centre or WhatsApp doesn’t help. On the phone for 15 minutes to hear the same message. Very disappointing service. can you help please

• 
  Cam (@CamTortola97) reported 1 hour ago

  @IGClientHelp Issue with platform?