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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

IG Outage Chart 05/29/2024 20:00

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Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  1. Trading platform (56%)

    Trading platform (56%)

  2. Login (33%)

    Login (33%)

  3. Website (11%)

    Website (11%)

Live Outage Map

The most recent IG outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilMaceió Trading platform
GermanyBonn Trading platform
ItalyMilan Trading platform
GermanyNeuss Trading platform
SpainValencia Trading platform
ItalyMilan Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • MarcusMcQueen16 Marcus McQueen (@MarcusMcQueen16) reported

    @IGcom @FSCS Did IG impose restrictions when Tesla shares went parabolic? Ofcourse not, so why restrict GME and AMC. cc @metpoliceuk this is criminal activity, a blatant attempt to crash the shares of GME & AMC so the Hedge fund shorts make millions & normal folk lose. Take Action!

  • mascaro_marc KingsDiamonds (@mascaro_marc) reported

    @IGcom I’m sure a “Big Brother” is behind the scene telling them help us out, please stop the trading on these stocks .

  • lonewolf0102878 bob (@lonewolf0102878) reported

    @IGcom Who are you to tell people how they can and cant spend there money, we are allowed to go spend 50k at the casino, buy things we don't need and waste money on junk food, but now all of sudden companies care about our financial stability, how about some consistency with our chains

  • LifeIsTheGame3 Life Is The Game (@LifeIsTheGame3) reported

    @jasoncartwright @Stevolution76 @IGcom So whats is the problem if i want to play yolostonks for the lolz? its supposed to be a free market, so im free to burn my money if i want

  • LifeIsTheGame3 Life Is The Game (@LifeIsTheGame3) reported

    @jasoncartwright @Stevolution76 @IGcom If it runs bad blame IG not people playing stonks

  • KhanChongus Chongus Khan (@KhanChongus) reported

    @IGcom Disgusting. I'm an existing cleint and I pay for the service of buying extremely volatile stocks. If you can afford to buy out tastytrade, you can afford to sort your servers out. Please do better.

  • bmoyer1981 Brian Moyer Sr (@bmoyer1981) reported

    @IGcom Help the criminals who ruined poor people’s 401k and other retirement funds because the little guy is finally getting a piece of the pie!!! The ignorance here is disgusting hopefully the avg Joe starts taking money elsewhere because you seem like a dictator!! Hold it forever!!!

  • hometraderross Ross 📈🚀 (@hometraderross) reported

    @SalihKirmizi12 @IGcom The problem is they are all starting to do it, I never thought IG would join the bandwagon..

  • RossJohnson17 Ross Johnson (@RossJohnson17) reported

    @jasoncartwright @IGcom I have also been on the bad end of the stick with other trades related to the recent outages, but this isn't the first time IG have had difficulties with their servers. God help us if there's a crash.

  • LTBarrett Lawrence Barrett (@LTBarrett) reported

    @IGClientHelp How can one of the biggest UK trading platforms logically block new trades on AMC and GME for existing customers? Surely you should block new registrations? I feel completely let down and will be looking to move.

  • bmoyer1981 Brian Moyer Sr (@bmoyer1981) reported

    @jasoncartwright @IGcom They get caught with their hand in the cookie jar and now they want to make the person who caught them look bad!! It is a FREE MARKET so let the people risk their own money!!! I don’t need help losing it it’s my choice the hypocrisy is deafening and you are part of the problem!!!

  • LifeIsTheGame3 Life Is The Game (@LifeIsTheGame3) reported

    @IGcom **** YOU BASTARDS

  • damianportaroAU damianportaroAU (@damianportaroAU) reported

    @IGClientHelp looking at silver options. Via physical or ETF. With the longest date possible. Having trouble finding much of you can advise

  • StockInvestor16 StockInvestor (@StockInvestor16) reported

    @RichardMans1 @IGcom I think FIX is the appropriate word in this whole debarcal.

  • StockInvestor16 StockInvestor (@StockInvestor16) reported

    @IGClientHelp There is something called TCF and IG index is regulated by the FCA. If you have been affected by the supposed IT issues/ Systems issues and have as a direct consequence lost money, or lost profit, then you need to detail this. Make a official complaint. If you don’t make a

  • TSleepyjoe Eye Emmay Patriot (@TSleepyjoe) reported

    @pasteech @Mateo_Lamuno @IGcom The risk comes only from the first one to decide and choose the specific stock. It is as simple as that, we are taking risks by continuing to buy buy buy knowing these scumbags who have billions off doing the same **** every time and now it is a problem because we are making $$?

  • jamieguru jamieguru (@jamieguru) reported

    @IGClientHelp I have been attempting to log in for two days, where do I find the IG live chat support?

  • StockInvestor16 StockInvestor (@StockInvestor16) reported

    @JohanDXB @IGcom Because they are absolute clowns. You can tell that, by the fact they offer a sharedealing service on the phone, but a lot of the time it takes 30-45mins to answer a form. They are a complete joke!!!!

  • SDN2788 Simon (@SDN2788) reported

    @dfajardito @IGcom @FSCS Hargreaves Lansdown although they’ve been having teething problems at market open every last week.

  • TopLungs666 Top Lungs (@TopLungs666) reported

    @IGcom Terrible last week 3 times lost ability to trade..bloody awful. Not everyone is interested in Trading stocks but Fx or indices and to have that totally ****** up by all this hype in #GME etc is not on. But saying this IG sort your ******* Platform Out & don’t restrict us trading.

  • MartinRAnthony1 Martin Anthony (@MartinRAnthony1) reported

    @IGcom Shame on you @IGcom .. . disgraceful behaviour by you and the other brokers that have gone down this route.

  • GrizwaldW Chris (@GrizwaldW) reported

    @IGcom What a **** *** decision you greedy bunch of asses. May you reap what you bring on. This isn’t a reddit movement. This is an educational wake up that has moved across the globe. Move your money people. Burn these greedy bastards down!

  • ArchGrimm Arch Grim (@ArchGrimm) reported

    @IGcom But I am an existing customer. I payed my US trading fees in Jan to be able to trade in Feb. Wouldn’t prioritising existing customers be stopping new accounts to be created? Not controlling what existing customers trade? Free market my ***.

  • StockInvestor16 StockInvestor (@StockInvestor16) reported

    @IGcom @gamerti44700836 No one interested in your apologies. What they are interested in, is being able to access their accounts and investments, as they are losing money in a falling market all because of your supposed bad IT. If you can provide the proper infrastructure,you should handle clients funds

  • myles_junior Myles Junior (@myles_junior) reported

    @IGcom Have sent a complaint to the regulatory body. Pure market manipulation and disgusting behaviour. I'll be sure to let everyone I possibly can to never use your platform again.

  • BBearsplc Bulls&BearsPLC (@BBearsplc) reported

    @IGcom Live Chat is useless , always broken, message service on twitter is useless, 4 days to respond, your platform does not appear to be live , even though I pay for it and your "change" "%change" figures are not accurate..Really disappointed.

  • JWestDigital Jason West (@JWestDigital) reported

    @IGcom Lost me as a customer. You were already the platform with the worst usability and now you want to babysit us too. Your systems should be able to handle spikes in traffic without falling to pieces and losing us trades!

  • LifeIsTheGame3 Life Is The Game (@LifeIsTheGame3) reported

    @jasoncartwright @Stevolution76 @IGcom Im nor part of it, but nice people who become billionare with this are :) check what happened to stupid robinhood owners.

  • StockInvestor16 StockInvestor (@StockInvestor16) reported

    @IGcom Please note, IG does not currently offer anything as their systems are down daily and people can’t access their accounts.

  • martinmcln Martin McLaughlin (@martinmcln) reported

    @IGClientHelp Due to the recent extreme volatility, and in order to prioritise the service we give our existing clients, we are not allowing any new positions to be opened on the US stocks GameStop and AMC Entertainment. WTF is going on here😡 This needs to be investigated