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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (71%)
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Website (14%)
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Login (14%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Leer |
Trading platform | |
 Portsmouth |
Trading platform | |
| Basingstoke |
Trading platform | |
| Brandenburg an der Havel |
Trading platform | |
| Leer |
Login | |
| Leer |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Devlin
(@lxkedevlin) reported
@IGClientHelp I deposited £500 into my account but after your website crashed and I got back on it had disappeared. Please fix this
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Mary
(@Mary33246751) reported
@IGClientHelp Not acceptable at all...... hey IG clients pls we need to do something...... this is ridicules.... I have other accounts with other brokers.... I never have/had issues.... this is not even an issue, this is disaster.... 😡😡😡😡
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Andrea34
(@Andrea334506911) reported
@shiftingshares @IGSquawk As I said a few days ago, @IGClientHelp your customer services is RUBBISH, you make very poor attempts to resolve most of my queries. I'm still waiting for a response to my latest email on a chain to you that I sent WEEKS ago!
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IG
(@IGcom) reported
@moneycrab @IGClientHelp Please refresh your browser and try and login again.
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pmt
(@newvixtrader) reported
@IGClientHelp @IGcom Fix it ! For God’s sake
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Liquid Gold
(@scyong23) reported
@IGClientHelp I’ve had issues for months and they said oh we have never seen anything like it. Laggy AF when there’s volume
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Mo
(@tooshrt) reported
@JayC71870818 @IGClientHelp Robin Hood's down; that's what IG is competing against right now
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Jon Dales💙
(@Jonno_Dales) reported
@Woodysue @IGClientHelp It's a bad day! Sit tight and wait for better days.
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JayOne International 🇬🇧🇯🇲🇺🇲🌏
(@budgetballeresq) reported
@IGClientHelp , I have previously invested in ARKK and ARKF while being blocked from investing in ARKG and QQQ. Now I am being blocked from l investing in any of these, with the note that they are "complex instruments". What is the issue?? @IGcom
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gin&tonic
(@Woodysue) reported
@Owen4Mike @jpsc01 @IGClientHelp I actually find spreadex the most reliable service
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Pinky
(@debshampa) reported
@IGClientHelp Totally unacceptable!@IGClientHelp I been waiting from last few months to sell of few of shares when market goes down and so disappointed now
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john charles
(@johncharles247) reported
@IGClientHelp @IGcom The issue is you preventing trading in certain stocks because you don’t want to lose money...
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Etan_blanc
(@EtanBlanc) reported
@IGcom Good afternoon, I have tried accessing customer service on your email and telephone services, I was wondering if i could please have my account verified, thank you
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MHussain
(@MU05_TOY) reported
@IGClientHelp Why does this always happen when there’s volatility. Fix it we’re losing money
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gin&tonic
(@Woodysue) reported
Anybody else having a bad day on markets? @IGClientHelp your platform went down awful service now app doesn't log in either..how can we trade when your platform is down.
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Pinky
(@debshampa) reported
@IGClientHelp How long do you need to investigate and then fix @IGClientHelp
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🕗ontheup🕟
(@pjb2go) reported
Anybody else having issues with @IGcom platform?
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Chris Hennessy@hedgeguy
(@hedgeguy2) reported
@BANGONtrader @IGClientHelp JUST MOVE TO THEIR NEW PARTNER tastyworks..never down..
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Mr Mitovsky
(@MMitovsky) reported
@Lilalush @IGClientHelp TBF all brokers are down. I have friends in HK and US saying same thing.
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The Mad Stork
(@The_MadStork) reported
@pjb2go @IGcom Yup. Was down for an hour on US open. Back up now
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Lilalush
(@Lilalush) reported
@IGClientHelp You are f*cking rubbish IG rubbish service can’t call you can’t close positions you should be struck off the list how are u even FSA regulated ????? I have an ISA with you and will move it now with your rubbish service
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MBTrading
(@MBdaytrading) reported
@IGcom down ! Sort it out please
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IG
(@IGcom) reported
@CurtisLoew15 @IGClientHelp Please refresh your browser and try and login again.
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K3
(@k3books) reported
@IGClientHelp @IGcom gold goes down $16 positions open buying gold. goes to $1834 lost chance to buy when low.. phone trading is not practical. 3 times this has had happened last 12 months . volitility sorry NO services. is a theame.. no message in inbox. very strange
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Ethienne Papadopilouse
(@papadopilouse) reported
@IGClientHelp @IGcom We need to complain to authorities and post about their garbage service everywhere so that there’s don’t get stuck!
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Daniel
(@Dan_The_Maiin) reported
@DM32675446 @itsakarl @IGClientHelp IG not the only one down. But yeah its BS!
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RookieTrader
(@Rooky_Trader) reported
@IGClientHelp **** YOU IG. What kind of service do you run? Missed a massive bounce you useless c***s.
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Travis Wilson
(@travisawilson) reported
@IGClientHelp You've been down now for 30mins....someone is going to lose their job, surely.
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adam101
(@adam101) reported
@IGClientHelp Next to crash will be your share price. I’m not th only one who’ll be packing up and taking my money elsewhere. Muppets
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#100%Trader
(@BANGONtrader) reported
anyone else been having problems with @IGClientHelp #IGindex this afternoon 😡😡😡