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IG status: trading issues and outage reports

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Full Outage Map

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  • 55% Trading platform (55%)
  • 27% Login (27%)
  • 9% Withdrawals (9%)
  • 9% Website (9%)

Live Outage Map

The most recent IG outage reports came from the following cities:

CityProblem TypeReport Time
London Trading platform 18 days ago
Markt Schwaben Trading platform 19 days ago
Castleford Withdrawals 25 days ago
Paris Login 1 month ago
Brussels Trading platform 1 month ago
Upminster Login 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • trader_nomad
    Trader nomad (@trader_nomad) reported

    Do not try to open the account with @IGcom it is a nightmare. I sent my personal documents, two different bank account statement from two banks for address verification yet they claim for six weeks it is not enough defying their own rules!!! Further more telephone number they claim they can not reach although I am talking with their support on WhatsApp from that number! Completely ridicolous

  • emeka89
    Emeka N (@emeka89) reported

    @IGcom Iโ€™ve been on hold for almost 2 hours. Is your customer service phone line open today or not? On google it says 24/7 today, on the app it says it is outside normal working hours Please clarify

  • matt92__
    matt92 (@matt92__) reported

    ๐Ÿ“Š Deal Status: ACCEPTED โœ… or ๐Ÿ“Š Deal Status: REJECTED โŒ โŒ Reason: [exact IG error message] Any tech experts on here #IG #TradingView #Replit @tradingview @ReplitSupport @IGClientHelp

  • HaraldHadrada2
    Harald Hadrada (@HaraldHadrada2) reported

    @TradersDesk7jd @bonker99 @IGClientHelp Well I write down my quotes daily on high octane ones i get to 85 odd then be very select. Not saying your sting in your case but on me itโ€™s defo 100

  • TheWelshBull
    Geraint Morris โšก๏ธ๐Ÿ”‹ (@TheWelshBull) reported

    @englandcricket @IGcom If the run stays away and the boys bat the overs they cruise home here. Imagine knocking them off 0 down

  • Ruud_Kist
    Ruud Kist (@Ruud_Kist) reported

    @IGClientHelp I have been waiting for a deposit for over 24 hours and can't reach support via phone/chat. Can you help?"

  • options_222
    options_222 (@options_222) reported

    @IGcom @Polymarket Damn right ๐Ÿ˜ฌ

  • bobfromthebell
    bobfromthebell (@bobfromthebell) reported

    @PAFCRyan @englandcricket @IGcom A few hours lost to bad weatherโ€ฆall that did was prolong Indiaโ€™s misery and allow me to grab a couple of beers and a sandwich to enjoy whilst revelling in victory. Test cricket is about the away side adapting to conditions theyโ€™re not used to. India will need to overcome

  • Nickpurn300
    Jebiga ๐Ÿ‡ช๐Ÿ‡บ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ ๐Ÿ‡ฆ๐Ÿ‡ฉ๐Ÿ‡จ๐Ÿ‡พ๐Ÿ‡ญ๐Ÿ‡ท๐Ÿ‡จ๐Ÿ‡ฎ (@Nickpurn300) reported

    @IGcom morning. You have blocked my account, your help desk can give me no reason for this. I have tried 3 times to withdraw my balance to no effect, your help desk say there is no record of withdrawal application even though I have email conformation. Is there an issue?

  • JM1ZZX
    J-M (@JM1ZZX) reported

    @IGcom Step up with customer support... I have tried to reach your support for several days now. With email and with whatsapp but have got zero replys. Trying to open account... Not a very good first impression, though, as there is no customer service at all.

  • Sudhinps15
    Sudhin ps (@Sudhinps15) reported

    @englandcricket @IGcom Stupid management backing jamie overton we need extra bowler This guy overton most of the tym score half century with his ball ( in t20) Sam curren also leak runs how we can defend a big total in a flat track Horrible team selection wood / toung will be good options

  • logan_000711
    logan (@logan_000711) reported

    @I_am_DipCh @englandcricket @IGcom With all due respect, you're not body mechanics expert,he was still bowling 90 miles so calm down โ˜๐Ÿป๐Ÿ‘๐Ÿป maybe just cramps as morgan said in comms

  • wealthelf
    Macro Joe (@wealthelf) reported

    @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom โ€” serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and youโ€™ll win a lot of business...certainly mine...be quick!

  • Amynah_Aziz
    Amynah (@Amynah_Aziz) reported

    @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

  • AaronCocks86016
    Aaron ***** (@AaronCocks86016) reported

    @ChazWood5 @englandcricket @IGcom Worst bowling attack for sure, itโ€™s horrible

  • CasinoCapital
    Casino Capital (@CasinoCapital) reported

    Thinking of moving my SIPP & share a/c's from IG @IGClientHelp to @Trading212 Anyone have a bad thing to say about 212? Or other brokers I should consider? What I REALLY want: Low FX fees Can hold multi-currency Tax return forms every year Options in SIPP (sadly no one offers)

  • Hickbcfc
    J.Hick (@Hickbcfc) reported

    @englandcricket @IGcom I doubted him never felt so stupid in my life what a player

  • Penny_Shares
    Penny Share Trader (@Penny_Shares) reported

    @ShareSpeculator @IGClientHelp Yep seems to be a id login issue

  • PrasKon
    PeeKay (@PrasKon) reported

    @rprasannag @englandcricket @IGcom I don't think they should be sent back. Support them. Did they do anything inappropriate?

  • andrewdc208
    Andrewdc208 (@andrewdc208) reported

    Anyone else's @IGcom Desktop being insanely slow, or is it just me?

  • LairdElmski
    LairdElmski (@LairdElmski) reported

    @CasinoCapital @IGcom Sold this am @46.15 ..can't help myself...short June and July puts still thou Great call ..hope you stay on board

  • MrFord89
    Fordy-PUFC (@MrFord89) reported

    @imrksk @englandcricket @IGcom Yeah. That's why England did it. But now our batsmen struggle with any sort of movement. And our bowling line up is awful

  • CamTortola97
    Cam (@CamTortola97) reported

    @IGClientHelp Issue with platform?

  • QuantumStateX
    QuantumX (@QuantumStateX) reported

    @IGcom Customer Service Down

  • MattySP500
    Matt (@MattySP500) reported

    @IGcom But no charts, so you have to flick between accounts... pain in the arse really. Better platforms out there for crypto Will you be able to trade on high volatility days as you do have a tendency of having "We are experiencing issues" on high volatility days.

  • brooksyruns89
    Brooksy (@brooksyruns89) reported

    @RhysBenjamin @englandcricket @IGcom Heโ€™s hardly a scapegoat? Heโ€™s awful

  • RGrauholz1871
    Rupert ๐Ÿ‡ฌ๐Ÿ‡ง (@RGrauholz1871) reported

    @ChazWood5 @englandcricket @IGcom No, but this is the worst Australian side since 2011

  • ChazWood5
    Mouse Pillow (@ChazWood5) reported

    @englandcricket @IGcom Is this the worst England side to ever tour Australia?

  • Nickpurn300
    Jebiga ๐Ÿ‡ช๐Ÿ‡บ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ ๐Ÿ‡ฆ๐Ÿ‡ฉ๐Ÿ‡จ๐Ÿ‡พ๐Ÿ‡ญ๐Ÿ‡ท๐Ÿ‡จ๐Ÿ‡ฎ (@Nickpurn300) reported

    @IGcom @IGClientHelp Unfortunately I will be making a complaint to the Financial Conduct Authority. My account remains blocked, my monies still not transfered out after repeated requests, no reply to DM.

  • BeastKrypto10x
    KryptoBeast (@BeastKrypto10x) reported

    Had issues with IG? DM โ€” Iโ€™ll help file to FCA/BaFin & offer a compensation up to 1000$ for verifiable admin work. Genuine cases only. @IGcom