IG status: trading issues and outage reports
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Full Outage Map
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Problems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
- Login (44%)
- Trading platform (33%)
- Website (22%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Upminster
|
Login | 1 day ago |
 Bouzigues
|
Website | 22 days ago |
 Badajoz
|
Trading platform | 25 days ago |
|
Ciempozuelos
|
Trading platform | 27 days ago |
|
Hackney
|
Trading platform | 27 days ago |
|
London
|
Login | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Heetan J (@Heetan001) reported@IGcom @IGClientHelp I’m very dissatisfied and disappointed with your service team. They have finally responded but the lack of care and attention has been outrageous.
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Sengoku (@Sengoku21524499) reportedAnyone else experiencing problems with IG SB's. Live dealing on charts doesn't show anymore?? @IGcom
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fundamentally its a bargain (@its_fundamental) reported@IGClientHelp Known issue with platform? @IGcom Funds / Cash balances are wrong on both browser and phone app.
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QuantumX (@QuantumStateX) reported@IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.
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Christine Slimm (@chrissies141) reported@englandcricket @IGcom Pity Atherton is commentating, I really think he has a down on English cricket.
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T Baba (@Boltlightning77) reported@IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login
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smudgedan (@Smudgedann) reported@adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise
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Noah Silverman, PhD (@noah_phd) reported@IGClientHelp @IGLabs @IGcom Been trying to get technical support for over a week. Nobody at your company replies to your website chat, whatsapp, or even messages on X. Every one of your support channels claims 24/7. This is disappointing
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fundamentally its a bargain (@its_fundamental) reportedAny answer on the above. I have no interest in @UpholdInc and their offering so how do I stop having to look at you trying to shove it down your customers throats @IGClientHelp @IGcom - it is extremely annoying and should not be mandatory for a client to see every login.
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jack (@johnmar74440222) reported@englandcricket @IGcom WTF WID THIS FRAUD TEAM
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Matt (@MattySP500) reported@IGcom @standardnews The UK markets are terrible and stagnant no wonder they are away to the US.
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Dino - GTFC (@DinoGTFC) reported@andygill76 @englandcricket @IGcom If he can neck a pint down quicker then Duckett he might get in
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Penny Share Trader (@Penny_Shares) reported@ShareSpeculator @IGClientHelp Yep seems to be a id login issue
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Amynah (@Amynah_Aziz) reported@IGcom I have been struggling since friday to create a live account (7x), response from IG all 7x, "sorry we are having technical issues". I sent an email twice to accountopening but no reply as yet. Can someone help please?
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King (@KK39072403) reported@maneco1964 @IGcom #Silver was played and slammed down by almost $3 post it's ATH of $51.38
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Noah Silverman, PhD (@noah_phd) reported@igcom @IGClientHelp @IGLabs Does anybody actually look at your whatsapp, intercom, or x messages? Getting any kind of support from your team is nearly impossible.
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Matt (@MattySP500) reportedAnyone else having issues with the charts on IG index @IGcom @IGClientHelp
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andy mufc (@AndrewFearn95) reported@gazzriley @englandcricket @IGcom Your best player normally bats at 4, so I don’t mind Root staying there - especially as he’s already tried 3 and struggled. Brook on the other hand is vice-captain, he needs to take on a bigger role in the team, it might actually help his game giving him more responsibility.
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Kevin Shames (@kshames) reported@IGClientHelp please can you fix the data on Monster ($MNST) for the share split
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Victor Cortino (@CortinoVictor) reported@englandcricket @IGcom Worst English side to ever tour Australia, by miles and miles and miles. Weak. Pea hearted. Pathetic
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MattBrookes (@MattBrookes3) reported@LordBadshot @Smudgedann @IGcom I use them, and must be out of the loop as I’m not aware of anything. What’s the problem, and should I be concerned?
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Joseph Mata CRYPTO (@GetChillSnoopy) reported@IGClientHelp withdrawals getting denied, no reason explained. Email sent and now account cannot login. Of course this happens when the weekend hits.
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Tarjei Thomassen (@technoteee) reported@IGcom Too bad IG are so expensive trading equities 🫤
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A Reasonable Person (@DanielgDan) reported@englandcricket @IGcom Damn that looks innocuous
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gin&pinklemonade (@Woodywudpeck) reported@Jack_Donaghy1 @IGcom I've put in a complaint let's see what happens lols
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Guy Edwards (@Nice_GuyEddie) reported@ChazWood5 @englandcricket @IGcom Probably the worst prepared and managed
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Dr Prakash Nayak (@SRIPRAKASH76) reported@IGcom Hi there having problem trying to complete form w8 ?.I emailed your CS got a complicated reply. They say the form expired. I find that strange. How can a form expire? Can you send a fresh form ?Was looking for better customer support.Thank u
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Heetan J (@Heetan001) reportedI would just like to thank @IGcom for the worst customer service I’ve ever experienced. You really don’t care about your customers, just your profits.
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Harald Hadrada (@HaraldHadrada2) reported@Mikenarm @IGcom Because they are **** now and not a service company and just spread betters betting v clients
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DV8OR (@dv8or1) reported@IGcom what has happened to your customer service?? I have been trying to connect with someone via WhatsApp, phone and email and haven’t got a response…!!! This is becoming unacceptable and is enough to make me reconsider my account.