IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (55%)
• Login (27%)
• Withdrawals (9%)
• Website (9%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
London	Trading platform	16 days ago
Markt Schwaben	Trading platform	17 days ago
Castleford	Withdrawals	23 days ago
Paris	Login	1 month ago
Brussels	Trading platform	1 month ago
Upminster	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt (@MattySP500) reported 2 minutes ago

  @IGcom @standardnews The UK markets are terrible and stagnant no wonder they are away to the US.

• 
  Benjamin Hernandez 🔥 (@benjamin_hsys) reported 4 minutes ago

  @IGcom flash crash again huh

• 
  King (@KK39072403) reported 5 minutes ago

  @maneco1964 @IGcom #Silver was played and slammed down by almost $3 post it's ATH of $51.38

• 
  Matt (@MattySP500) reported 8 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  andy mufc (@AndrewFearn95) reported 12 minutes ago

  @gazzriley @englandcricket @IGcom Your best player normally bats at 4, so I don’t mind Root staying there - especially as he’s already tried 3 and struggled. Brook on the other hand is vice-captain, he needs to take on a bigger role in the team, it might actually help his game giving him more responsibility.

• 
  smudgedan (@Smudgedann) reported 15 minutes ago

  @IGcom a real prince amongst thieves when it comes to the online brokers. Not only offering a ubiquitous service, but giving it gratis and not telling their clients what they can and can’t invest in. Take note @HLInvest and Interactive Investor

• 
  peter (@A7068AP) reported 18 minutes ago

  @IGcom please can somebody pick up the phone on the helpdesk - I am having difficulty opening an account and some help would be appreciated @ChrisB_IG

• 
  TheSecretTravelAgent (@japers_1984) reported 22 minutes ago

  @IGcom Worst take of the day goes to…..

• 
  DV8OR (@dv8or1) reported 23 minutes ago

  @IGcom what has happened to your customer service?? I have been trying to connect with someone via WhatsApp, phone and email and haven’t got a response…!!! This is becoming unacceptable and is enough to make me reconsider my account.

• 
  Tom Norman (@plaste) reported 28 minutes ago

  @wealthelf @HLInvest @IGcom I'm trying out Trading212 for an ISA and not having any issues so far. Had it for about 6 months. (Though was an expensive spread for a smallcap.)

• 
  Harald Hadrada (@HaraldHadrada2) reported 30 minutes ago

  @bonker99 @TradersDesk7jd @IGClientHelp Just stupid isn’t it. I guess that’s what happens when you make it free. They earn betting against us

• 
  Gaurav Jindal (@gj100596) reported 31 minutes ago

  @englandcricket @IGcom That's a good comeback from England after being 1-0 down in the series. A lot of work to do but a good start #SLvENG

• 
  J-M (@JM1ZZX) reported 31 minutes ago

  @IGcom Step up with customer support... I have tried to reach your support for several days now. With email and with whatsapp but have got zero replys. Trying to open account... Not a very good first impression, though, as there is no customer service at all.

• 
  QuantumX (@QuantumStateX) reported 31 minutes ago

  @IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.

• 
  Zaraq Afzal (@afzal_zara26257) reported 32 minutes ago

  @englandcricket @IGcom An innings of highest quality by Joe Root.

• 
  rohitchad18 (@rohitchad18) reported 32 minutes ago

  @IGcom , your online portal and app are not loading. Is there a server outage?

• 
  Martha (@Martha_aka_eve) reported 34 minutes ago

  @REDBOXINDIA @IGcom Already the gap down is closing bears are fked

• 
  Mr•K (@Mr_K2015) reported 34 minutes ago

  @IGcom Can’t login to my account?

• 
  Casino Capital (@CasinoCapital) reported 38 minutes ago

  Hey @IGClientHelp, do you think you'll ever fix your share dealing accounts so it shows which currencies/amounts my funds are in? Just one of those basic things that's annoying enough I'll prob close my account over.

• 
  Grassroots North Wales (@NWSportDave) reported 41 minutes ago

  @McAdamNo5 @englandcricket @IGcom Top class?? Two of the worst, one just a little better than the other, but both lousy with pathetic bowling attacks

• 
  J.Hick (@Hickbcfc) reported 42 minutes ago

  @englandcricket @IGcom I doubted him never felt so stupid in my life what a player

• 
  fundamentally its a bargain (@its_fundamental) reported 42 minutes ago

  Any answer on the above. I have no interest in @UpholdInc and their offering so how do I stop having to look at you trying to shove it down your customers throats @IGClientHelp @IGcom - it is extremely annoying and should not be mandatory for a client to see every login.

• 
  Girish Menon (@wildlifegiri) reported 44 minutes ago

  @englandcricket @IGcom The worst team ever

• 
  Sach 🌏 (@sachsyd) reported 49 minutes ago

  Rubbish service at @IGClientHelp @IGAus #asxnews #ausbiz #asx

• 
  Stephen Hampson (@StephenHampson) reported 49 minutes ago

  @englandcricket @IGcom Having to watch these clips here because @virginmedia provide such a shocking service to its customers. Not been able to watch anything since Wednesday. Bravo

• 
  dismantle_ (@JJJorange) reported 51 minutes ago

  @IGcom @financialombuds I am also still pending a reply to this issue from last week, they have gone beyond 1 business day.

• 
  LairdElmski (@LairdElmski) reported 52 minutes ago

  @CasinoCapital @IGcom Sold this am @46.15 ..can't help myself...short June and July puts still thou Great call ..hope you stay on board

• 
  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported 54 minutes ago

  @IGcom @IGClientHelp Unfortunately I will be making a complaint to the Financial Conduct Authority. My account remains blocked, my monies still not transfered out after repeated requests, no reply to DM.

• 
  smudgedan (@Smudgedann) reported 54 minutes ago

  @IGcom seem to have gone from being very good across the board to pulling every trick in the book to **** over their customers.

• 
  Matt (@MattySP500) reported 59 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp