IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (44%)
• Login (33%)
• Website (22%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
London	Login	4 days ago
Berlin	Login	1 month ago
Southwark	Login	1 month ago
Radstock	Website	2 months ago
Kendal	Trading platform	2 months ago
Leer	Trading platform	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  richard rooke (@bigrooke85) reported 11 seconds ago

  @maisielatto @IGcom This is a serious issue that needs to be addressed. Why i:sn't anyone talking ab.out it? the link is on my TL - I retweeted it!;[

• 
  Harald Hadrada (@HaraldHadrada2) reported 1 minute ago

  @bonker99 @TradersDesk7jd @IGClientHelp Just stupid isn’t it. I guess that’s what happens when you make it free. They earn betting against us

• 
  smudgedan (@Smudgedann) reported 2 minutes ago

  @adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise

• 
  Tom Norman (@plaste) reported 4 minutes ago

  @wealthelf @HLInvest @IGcom I'm trying out Trading212 for an ISA and not having any issues so far. Had it for about 6 months. (Though was an expensive spread for a smallcap.)

• 
  Jay J (@JibbaJabb) reported 13 minutes ago

  @billericaybaggy @moving_charlie @IGcom Cost of money goes up = asset prices go down. It's not rocket science.

• 
  richard bayliss (@rbaylis256) reported 15 minutes ago

  @IGClientHelp Help please my account is locked out and even though i asked for reset email (upto 8 hours or so agao now) ive recieved nothing at all

• 
  AnnRaj (@anandhichetlur) reported 17 minutes ago

  @IGcom hi, I requested a part cash transfer which was confirmed again by email but have got a message that my stock holdings are being transferred. Not sure why this confusion. Can you please help

• 
  10xHunter (@10xHunter) reported 19 minutes ago

  @IGcom fix your website. The buy and sell buttons are not updating the live price. Also, your AI helpbot is terrible.

• 
  justaman (@justamantrading) reported 21 minutes ago

  @topstocks2024 @IGcom Tried an actual buy and had the same issue this time. Only closing, no buying. Frustrating.

• 
  David O'Brien (@DavidB87425) reported 21 minutes ago

  @RhysBenjamin @englandcricket @IGcom He should never have been on tour, at least Crawley has sort of good history down under and Duckett's got a good average.

• 
  Trading Floor Audio (@TradeFloorAudio) reported 22 minutes ago

  @IGcom They traded 5.08% intra-day on Wednesday of last week Down nearly 100bp in just two and a half trading sessions !!!!! Quite unbelievable move

• 
  scottie (@dingle1964) reported 22 minutes ago

  @englandcricket @IGcom Bashir has become a victim of Englands bad batting .

• 
  Casino Capital (@CasinoCapital) reported 26 minutes ago

  Hey @IGClientHelp, do you think you'll ever fix your share dealing accounts so it shows which currencies/amounts my funds are in? Just one of those basic things that's annoying enough I'll prob close my account over.

• 
  Harald Hadrada (@HaraldHadrada2) reported 28 minutes ago

  @TradersDesk7jd @bonker99 @IGClientHelp Well I write down my quotes daily on high octane ones i get to 85 odd then be very select. Not saying your sting in your case but on me it’s defo 100

• 
  J.Hick (@Hickbcfc) reported 30 minutes ago

  @englandcricket @IGcom 37 💯 is crazy and he’s not slowing down

• 
  RightOn (@RightOn10) reported 31 minutes ago

  @englandcricket @IGcom High quality act . Class Act through and through

• 
  TomMcAdamNo5 (@McAdamNo5) reported 33 minutes ago

  @NWSportDave @englandcricket @IGcom Awful standard bar root and brook

• 
  Ahmed Mohamed (@sayed_sikaa3) reported 35 minutes ago

  @numann14 @IGClientHelp Try reaching out to Grahamtech14 on Instagram regarding any issues with your account they got mine fixed earlier today.

• 
  David Fletcher (@DavidFl74160780) reported 36 minutes ago

  @IGClientHelp Please help: The live news / twitter feed RH Column no longer works?

• 
  gin&pinklemonade (@Woodywudpeck) reported 37 minutes ago

  @Jack_Donaghy1 @IGcom I've put in a complaint let's see what happens lols

• 
  Cam (@CamTortola97) reported 41 minutes ago

  @IGClientHelp Issue with platform?

• 
  Terry and a turtle (@terryrus99) reported 50 minutes ago

  @englandcricket @IGcom Good decision but doesn't England also have a replacement for Duckett? Or maybe move Duckett down the order, where his prodding outside off stump is less risky. Jacks could be a more suitable opener than Duckett.

• 
  PeeKay (@PrasKon) reported 50 minutes ago

  @rprasannag @englandcricket @IGcom I don't think they should be sent back. Support them. Did they do anything inappropriate?

• 
  Ruud Kist (@Ruud_Kist) reported 50 minutes ago

  @IGClientHelp I have been waiting for a deposit for over 24 hours and can't reach support via phone/chat. Can you help?"

• 
  Heetan J (@Heetan001) reported 51 minutes ago

  @IGcom @IGClientHelp I’m very dissatisfied and disappointed with your service team. They have finally responded but the lack of care and attention has been outrageous.

• 
  A Reasonable Person (@DanielgDan) reported 51 minutes ago

  @englandcricket @IGcom Damn that looks innocuous

• 
  KhanSahiba (@KhanSahibHu) reported 52 minutes ago

  @englandcricket @IGcom Facing quality bowling with ease and playing sensibly

• 
  Kryptogem110x (@kryptogem110x) reported 57 minutes ago

  @IGcom Important for IG customers: If you experienced incorrect balances, unjustified spread/fee charges, or trades allowed on non-covered funds, please file a formal complaint with BaFin (DE) or the FCA (UK) now. I can help affected customers draft submissions (checklist + evidence pac

• 
  andy mufc (@AndrewFearn95) reported 58 minutes ago

  @gazzriley @englandcricket @IGcom Your best player normally bats at 4, so I don’t mind Root staying there - especially as he’s already tried 3 and struggled. Brook on the other hand is vice-captain, he needs to take on a bigger role in the team, it might actually help his game giving him more responsibility.

• 
  Mr•K (@Mr_K2015) reported 59 minutes ago

  @IGcom Can’t login to my account?