IG down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (50%)
• Website (25%)
• Login (25%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Berlin	Login	2 days ago
Southwark	Login	3 days ago
Radstock	Website	20 days ago
Kendal	Trading platform	1 month ago
Leer	Trading platform	1 month ago
Portsmouth	Trading platform	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carlos (@OutCntxtParadox) reported 44 seconds ago

  @IGcom 3 days in a row the platform goes down from 1430 onwards, is time to do something about it guys! Telephone is of no use from this time either!!

• 
  BRS (@bhriggs) reported 3 minutes ago

  @IGcom both Web and App platforms are not working

• 
  Trelawney (@trelawney89) reported 4 minutes ago

  @IGcom Yet again your platform is down. This is the third time this week. Can you fix this urgently please?

• 
  uw0tm8 (@rags2richesm8) reported 4 minutes ago

  @IGcom You also don't offer the ability for users to login or operate your website. Joke of an operation.

• 
  HellishTrevTrader (@HellishTrader) reported 5 minutes ago

  @GregMannarino Yes im using @IGClientHelp had this issue 3 days running. Trades open but can’t access to close.

• 
  James (@jimboinvesto) reported 8 minutes ago

  @IGClientHelp is the site down AGAIN?

• 
  gin&tonic (@Woodysue) reported 10 minutes ago

  @ZJS_Ret @IGSquawk @IGClientHelp None at all I've had it with them tbh I'll close down as soon as I can

• 
  ZJS_Ret (@ZJS_Ret) reported 11 minutes ago

  @Woodysue @IGSquawk @IGClientHelp Absolutely dire service, when you are unable to take action on your positions as a result of platform unreliability. Clearly no resilience provided and so far I see no communication from IG

• 
  Johan (@JohanDXB) reported 11 minutes ago

  @IGcom IG not working

• 
  Mehmet Mert (@mert1mehmett) reported 12 minutes ago

  @IGcom your systems are down again while other brokers seem fine! You need to find a solution to this! It is not sustainable.

• 
  Vikas Kansra (@VikasKansra) reported 12 minutes ago

  @IGClientHelp I cant login my account

• 
  Ale Maniscalchi (@ManiscalchiAle) reported 12 minutes ago

  @pengsucculents @IGcom same bro they are having problems we are smashing wall street bro SIT TIGHT

• 
  DJR (@Djrtrading) reported 13 minutes ago

  @IGClientHelp And again today... 3rd day running. Your system is down ALWAYS when prices are pulling back. Impossible to gain favourable entries, almost like a rigged market. @TheFCA

• 
  lynz (@lynz_h55) reported 14 minutes ago

  @IGcom guys, WTF is going on with your platform? I use pro-realtime, i can't get in. WTF man!?

• 
  John Garner (@viking020) reported 29 minutes ago

  @Woodysue @IGSquawk @IGClientHelp Not just me having issues with IG?

• 
  John Meadowcroft (@covjohn123) reported 33 minutes ago

  @IGClientHelp Hello??? Platform is STILL down!!! Can you fix this ASAP?!

• 
  TravellingTrader #SILVERSQUEEZE (@TravellingTrad2) reported 33 minutes ago

  @IGClientHelp site not working AGAIN

• 
  Ayshea Obrien (@troubleatmills) reported 36 minutes ago

  @IGcom IG down again.

• 
  Angello B (@AngeloR30700761) reported 38 minutes ago

  @IGcom @aussieg7 Your system has been down since US open, unable to call as getting cut off... absolute rubbish!

• 
  bautopsy (@bautopsy) reported 39 minutes ago

  @IGClientHelp can't login to app nor website. Can't imagine how many ppl are losing $$$.

• 
  William (@FtseSpecialist) reported 40 minutes ago

  @IGClientHelp @milbshake Platform down again. Mobile not working. Website not working. Reports all over internet and not even a tweet to clients. Bad service #leaveIG

• 
  Vikas Kansra (@VikasKansra) reported 41 minutes ago

  @IGClientHelp Having issues loging in my account, can you please help, tried ringing but no answers

• 
  ST (@StelTriteos) reported 43 minutes ago

  @IGcom why is your app always down in the afternoon me and @timpav7 are trying to take over the world here

• 
  Sierra117 (@Sierra117_Jon) reported 44 minutes ago

  @Toro_AIM @IGcom @HLInvest Easy choice. HL have been utter dogshit for months. In fairness to IG it's only been rough this week and that's because of gamestock presumably. HL don't even have SB/CFD on that platform so they've less excuses for their issues. HL haven't pick up their phones for months either

• 
  William (@FtseSpecialist) reported 44 minutes ago

  @IGClientHelp Platform down again. Mobile not working. Website not working. Reports all over internet and not even a tweet to clients. Bad service

• 
  Trelawney (@trelawney89) reported 47 minutes ago

  @IGClientHelp Unable to access your platform either via mobile or desktop. Please can you fix this asap

• 
  Ashraf Laidi (@alaidi) reported 48 minutes ago

  Platform of at least 1 major UK online broker has been down for over 1 hr . I will not specify which. #unacceptable. It is 1 of these 3. @IGcom @CMCMarkets @CityIndex #forex

• 
  HellishTrevTrader (@HellishTrader) reported 49 minutes ago

  @IGClientHelp are you aware your platform is down ??? I’ve been on hold to the phone line for 15 mins now 😡😡😡

• 
  TOM BEDFORD (@Tom_Bedford) reported 54 minutes ago

  @RichTheNewbie @IGcom Same issue. Very annoying of late.

• 
  maneco64 (@maneco1964) reported 58 minutes ago

  @IGcom WTF is going on! I had problems logging in and have been on hold on the phone for 15 minutes! Why don't you hire proper brokers like in the old days so they can talk to clients instead of buying another firm for $1 billion!!!!