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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (70%)
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Login (20%)
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Website (10%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Trading platform | |
 Brandenburg an der Havel |
Trading platform | |
| Leer |
Login | |
| Leer |
Trading platform | |
| Hannover |
Trading platform | |
| Stade |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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TruthHurts
(@chilledcrik) reported
@IGClientHelp Make this your logo. Absolutely rubbish service!
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Mehmet Mert
(@mert1mehmett) reported
@IGcom all logins are down again... not able to do any trades.
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CardiffSupernova🌐
(@CardiffSupanova) reported
@IGcom Down again Standard procedure
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Scuba Steve 🦈
(@stevog1184) reported
@IGcom Sort your platform out please..... down for the 3rd day in a row. If youre wanting folk to stop jumping on the short train, do it the right way and don't play these illegal games
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Fludar
(@radulf36) reported
@IGClientHelp @KrasimirBPetrov They are not fixed. Same issue this morning. Unacceptable - terrible backend! Your devs should be ashamed
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Alex Mathew
(@spuddad1) reported
@IGClientHelp @milbshake 3rd day in a row you are down? whats happening?
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Simon Bolivar
(@SimonBo86) reported
@IGcom @IGClientHelp All, this is unacceptable. You cannot be down during trading hours. You're not facebook or twitter. Thinking twice about investing further with you.
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ricki barrett
(@rickibarrett) reported
@IGClientHelp platform down again 3 days in a row
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Nah then 🙂
(@bot13737282896) reported
@IGClientHelp Same problem again today on NY opening. Same for last 3 days. We can't trade with such instability, unable to close a deal or change stops. I know it's exceptional times, but I'm losing confidence in IG's ability to cope.
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_mozil
(@goonermozil) reported
@IGClientHelp fix your damn app
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Krasimir Petrov
(@KrasimirBPetrov) reported
@IGClientHelp Mobile application, web portal and trading impossible upon NYSE open. That’s for 3rd day in a row. This is becoming a bad pattern and it’s really unacceptable.
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Dobbo76
(@Dobbo761) reported
@IGcom - second day in a row your platform has crashed on US open....what is the issue?
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Tradethetrend
(@Tradethetrendco) reported
@IGClientHelp AGAIN! 3 days in a row now I can't use your site at all or log in at the US Open how can this be possible or allowed? I have seen countless people tweeting the same over the last couple of days, really isn't good enough as a trading service!
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MBTrading
(@MBdaytrading) reported
@IGcom down again !!! FFS SORT IT OUT
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DB
(@kpasamd) reported
@IGClientHelp can’t login again!
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Liquid Gold
(@scyong23) reported
@IGClientHelp it is still down, I couldn’t even close my trades when I had the chance. Worse broker!!!!! Fix IT
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Chairman Trader
(@ChairmanTrader) reported
@IGcom YOUR PLATFORM IS DOWN AGAIN!!! THAT'S 3 DAYS IN A ROW THAT ITS CRASH ON THE US OPENING BELL. ONE TIME I GET DUE TO VOLATILITY BUT SURELY THIS WAS EXPECTED NOW?? @IGSquawk @IGClientHelp
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Sean Keilty
(@drunkn167) reported
@IGcom I can't login to my dashboard?????
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Edward Jones
(@shergar83) reported
Guess who's platform is down again... Yep... @IGClientHelp @IGcom I think that's every day this week? Still sussing out this whole 'website thing'?
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MjM Squawk
(@MjMSquawk) reported
@IGClientHelp @IGcom @ChrisB_IG Please sort out your platform, every day at 14:30 clients can't login or trade, really shameful for a big house like you not to be able to handle the volume? really frustating experience this week!
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ricki barrett
(@rickibarrett) reported
@IGcom platform down again 3 days in a row
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Andrew 75
(@Andmk75) reported
@IGcom why do I find your platform is down on all devices when the platform status web page says, "All systems operational"?
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Firoze K
(@NosyTrader) reported
@IGClientHelp Can't login to the platform at US open time for the 2nd time this week - sort it out IG!
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MjM Squawk
(@MjMSquawk) reported
@IGcom Same issue as yesterday, what is the issue with your platform??
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Tommy Vercetti
(@tomverfin) reported
@IGcom Please issue a statement on your brokerage being down this morning.
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Ben Hallam
(@Hallam_Benjamin) reported
@IGcom What happens at open is irrelevant because you crash at open, 3 days in a row. Who fancies a lawsuit for unrealised gains?
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Jupiter_Sphere
(@Jupiter_Sphere) reported
IG index not working wtf @igClienthelp @igcom @IGSquawk
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Andy Smith
(@smuttylids) reported
@IGClientHelp @IGSquawk what ******** is going on with your appalling platform this week? #igindex
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Jerry 507
(@Jerry5073) reported
@IGClientHelp The app is down again.
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Richard
(@RichofYorks) reported
@FletchTheTrader @IGClientHelp Just tweeted the same. It’s a joke. Cost me quite a bit this week have IG. I need a better more reliable service.