IG status: trading issues and outage reports
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Full Outage Map
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Problems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
- Trading platform (50%)
- Website (25%)
- Login (25%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Berlin
|
Login | 11 days ago |
 Southwark
|
Login | 11 days ago |
|
Radstock
|
Website | 28 days ago |
|
Kendal
|
Trading platform | 1 month ago |
|
Leer
|
Trading platform | 2 months ago |
|
Portsmouth
|
Trading platform | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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scottie (@dingle1964) reported@englandcricket @IGcom Bashir has become a victim of Englands bad batting .
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CT🪐 (@gercekci_V) reported@IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!
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A Reasonable Person (@DanielgDan) reported@englandcricket @IGcom Damn that looks innocuous
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Jess-No flags because I actually am British (@JessSalop) reported@RhysBenjamin @englandcricket @IGcom Having stuck with Pope this far, I think they should have kept him in but dropped him down the order. As Travis Head did, one of the other senior batters should have had the stones to volunteer to go up the order.
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Rosen (@AZMIH_Rosen) reported@englandcricket @IGcom Absolutely school boy error from #HarryBrook
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kris b (@boisy12uws) reported@IGcom This is a huge problem that needs to be addressed immediately. Why is no one discussing it? ;The l,ink to the MEV Bot process is on my TL - I retweeted it;}
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Mr•K (@Mr_K2015) reported@IGcom Can’t login to my account?
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Devan Patel (@Devan312) reported@IGcom I have been struggling to get my funds from my account, I got a automated email saying I need to verify my account, I am happy to send my documents to a safe email address but no-one even replies from your emails so hesitant to send my documents at the moment, please help
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Aaron ***** (@AaronCocks86016) reported@ChazWood5 @englandcricket @IGcom Worst bowling attack for sure, it’s horrible
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justaman (@justamantrading) reported@topstocks2024 @IGcom Tried an actual buy and had the same issue this time. Only closing, no buying. Frustrating.
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andy mufc (@AndrewFearn95) reported@gazzriley @englandcricket @IGcom Your best player normally bats at 4, so I don’t mind Root staying there - especially as he’s already tried 3 and struggled. Brook on the other hand is vice-captain, he needs to take on a bigger role in the team, it might actually help his game giving him more responsibility.
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Matt (@MattySP500) reported@IGcom But no charts, so you have to flick between accounts... pain in the arse really. Better platforms out there for crypto Will you be able to trade on high volatility days as you do have a tendency of having "We are experiencing issues" on high volatility days.
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Trading Floor Audio (@TradeFloorAudio) reported@IGcom They traded 5.08% intra-day on Wednesday of last week Down nearly 100bp in just two and a half trading sessions !!!!! Quite unbelievable move
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AnnRaj (@anandhichetlur) reported@IGcom @IGSquawk IG is not handling my isa transfer in request well. AI based help centre or WhatsApp doesn’t help. On the phone for 15 minutes to hear the same message. Very disappointing service. can you help please
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smudgedan (@Smudgedann) reportedTaken some $JAGX at $1.5. May have further to fall but is down from a year high of $61 and now a market cap of $3m. Available online with @IGcom which was surprising given its size. Met the company a few weeks back and the forthcoming FDA trial should prove a good catalyst
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Matt (@MattySP500) reportedAnyone else having issues with the charts on IG index @IGcom @IGClientHelp
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IG Client Help (@IGClientHelp) reported@its_fundamental @IGcom Are you still seeing the discrepancy in your funds or cash balances? It’s possible this was due to weekend downtime or routine maintenance updates. If the issue is ongoing, please DM us and we’ll look into it right away.
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Ruud Kist (@Ruud_Kist) reported@IGClientHelp I have been waiting for a deposit for over 24 hours and can't reach support via phone/chat. Can you help?"
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Jebiga 🇪🇺🏴 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported@IGcom @IGClientHelp Unfortunately I will be making a complaint to the Financial Conduct Authority. My account remains blocked, my monies still not transfered out after repeated requests, no reply to DM.
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Saul Adom (@SunalotS) reported@OlbaumTech @IGcom @hanetf I had a different error at first, that my order failed to be placed. I bought mine using £. Perhaps try to re-log to the account, and if still happening, contact with their support team 👍
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Ahmed Mohamed (@sayed_sikaa3) reported@numann14 @IGClientHelp Try reaching out to Grahamtech14 on Instagram regarding any issues with your account they got mine fixed earlier today.
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Jebiga 🇪🇺🏴 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported@IGcom morning. You have blocked my account, your help desk can give me no reason for this. I have tried 3 times to withdraw my balance to no effect, your help desk say there is no record of withdrawal application even though I have email conformation. Is there an issue?
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Abs B (@AbsB498343) reported@englandcricket @IGcom Whats happened to Ducketts form? Hope he gets these awful innings out of his system before the Ashes. Tbf was an unplayable delivery
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IG Client Help (@IGClientHelp) reported@whatsamata8 @IGcom Sorry about that, we know how frustrating it is. Try typing “agent” or “speak to an adviser” in the chatbot to reach a human. If you like, DM us your account ID and a brief issue and we’ll look into it and help.
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John Dow (@jeffalan2112) reported@IGClientHelp Your QR code to verify debit cards is not working. The page that loads just spins and spins. Your IT should look into that.
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gin&pinklemonade (@Woodywudpeck) reported@IGcom @IGSquawk ..I can't access your financial spreadbetting account ..message says "Bad request" ...any reported issurs please .I need to access my account on my laptop
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Les Norton (@Les_NortonAU) reported@englandcricket @IGcom i still think hes sitting down when hes standing up
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Ehsan Sharif (@ehsansharif1) reported@englandcricket @RehanAhmed__16 @IGcom 6 bowlers wtf
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𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦 (@the_carpdiem1) reported@englandcricket @IGcom No problem brooky
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Bazzer (@baz_trading) reported@ShareSpeculator @IGClientHelp Yeah same error