IG status: trading issues and outage reports
No problems detected
If you are having issues, please submit a report below.
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Problems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
- Trading platform (50%)
- Login (30%)
- Website (20%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Trading platform | 2 days ago |
|
|
Trading platform | 4 days ago |
|
|
Trading platform | 4 days ago |
|
|
Login | 16 days ago |
|
|
Login | 1 month ago |
|
|
Login | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
IG Client Help (@IGClientHelp) reported@its_fundamental @IGcom Are you still seeing the discrepancy in your funds or cash balances? It’s possible this was due to weekend downtime or routine maintenance updates. If the issue is ongoing, please DM us and we’ll look into it right away.
-
Terry and a turtle (@terryrus99) reported@englandcricket @IGcom Good decision but doesn't England also have a replacement for Duckett? Or maybe move Duckett down the order, where his prodding outside off stump is less risky. Jacks could be a more suitable opener than Duckett.
-
Jam4U (@Jam4u_75) reported@IGcom My L2 is not stream trade data - is there a problem? Anyone else having issues?
-
ShareSpeccy (@ShareSpeculator) reported@baz_trading @IGClientHelp Are you getting the same error?
-
Tom Norman (@plaste) reported@wealthelf @HLInvest @IGcom I'm trying out Trading212 for an ISA and not having any issues so far. Had it for about 6 months. (Though was an expensive spread for a smallcap.)
-
Watermelõn 🍉 (@wa7ermelon) reported@Mr_K2015 @BarnyardBull72 @IGcom nope unfortunately, I contacted support the other week to get them to add it but nothing since. Can buy on most other platforms.
-
Noah Silverman, PhD (@noah_phd) reported@igcom @IGClientHelp @IGLabs Does anybody actually look at your whatsapp, intercom, or x messages? Getting any kind of support from your team is nearly impossible.
-
jack (@johnmar74440222) reported@englandcricket @IGcom WTF WID THIS FRAUD TEAM
-
Steven Rowe (@Stevenrowe25) reported@AkshithJha88423 @englandcricket @IGcom Sometimes u have to lower ur expectations I guess cos of the fact it’s very hard to find a good opening combo these 2 do bat well together so maybe they just have to take this stability at the top is a good thing
-
J.Hick (@Hickbcfc) reported@englandcricket @IGcom I doubted him never felt so stupid in my life what a player
-
Matt (@MattySP500) reportedAnyone else having issues with the charts on IG index @IGcom @IGClientHelp
-
scottie (@dingle1964) reported@englandcricket @IGcom Bashir has become a victim of Englands bad batting .
-
Emeka N (@emeka89) reported@IGcom I’ve been on hold for almost 2 hours. Is your customer service phone line open today or not? On google it says 24/7 today, on the app it says it is outside normal working hours Please clarify
-
Victor Cortino (@CortinoVictor) reported@englandcricket @IGcom Worst English side to ever tour Australia, by miles and miles and miles. Weak. Pea hearted. Pathetic
-
andy mufc (@AndrewFearn95) reported@gazzriley @englandcricket @IGcom Your best player normally bats at 4, so I don’t mind Root staying there - especially as he’s already tried 3 and struggled. Brook on the other hand is vice-captain, he needs to take on a bigger role in the team, it might actually help his game giving him more responsibility.
-
K4bala (@k4bal4) reported@IGcom does your platform is down? I can not trade
-
Sengoku (@Sengoku21524499) reportedAnyone else experiencing problems with IG SB's. Live dealing on charts doesn't show anymore?? @IGcom
-
Sudhin ps (@Sudhinps15) reported@englandcricket @IGcom Stupid management backing jamie overton we need extra bowler This guy overton most of the tym score half century with his ball ( in t20) Sam curren also leak runs how we can defend a big total in a flat track Horrible team selection wood / toung will be good options
-
Rich On Macro (@RichOnMacro) reported@kev123703 @IGcom It’s not the borrow that’s the problem, 10 minutes after Harper requests him to get borrow, he says they are short 100m of stock! Even with borrow, then it would be highly unethical to slot 5 different banks in £20m each just before a -8% announcement! You’d get cut off from all!
-
Zaraq Afzal (@afzal_zara26257) reported@englandcricket @IGcom An innings of highest quality by Joe Root.
-
Dougparkspropertynest (@network_surrey) reported@IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??
-
gin&pinklemonade (@Woodywudpeck) reported@Jack_Donaghy1 @IGcom I did at 3.16pm after the supposed time of the change really bad form imo
-
smudgedan (@Smudgedann) reported@IGcom a real prince amongst thieves when it comes to the online brokers. Not only offering a ubiquitous service, but giving it gratis and not telling their clients what they can and can’t invest in. Take note @HLInvest and Interactive Investor
-
Humaira A (@BuksNCofy) reported@igcom @igclienthelp Been waiting for 2 hours on your WhatsApp ‘service’ + live chat with no response. Simple requests go through convoluted processes; I was promised a 3hr turnaround on a ‘ card verification’ that is still pending over 24hrs later? Shocking customer service!
-
Victor Cortino (@CortinoVictor) reported@ChazWood5 @englandcricket @IGcom Yes. Easily. By far the worst.
-
AnnRaj (@anandhichetlur) reported@IGcom hi, I requested a part cash transfer which was confirmed again by email but have got a message that my stock holdings are being transferred. Not sure why this confusion. Can you please help
-
fundamentally its a bargain (@its_fundamental) reportedAny answer on the above. I have no interest in @UpholdInc and their offering so how do I stop having to look at you trying to shove it down your customers throats @IGClientHelp @IGcom - it is extremely annoying and should not be mandatory for a client to see every login.
-
Deanna LeCoyte (@radiodandy75) reported@IGcom @DraconicIntel That's awful after so much hard work and expectations 💔
-
Amynah (@Amynah_Aziz) reported@IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.
-
King (@KK39072403) reported@maneco1964 @IGcom #Silver was played and slammed down by almost $3 post it's ATH of $51.38