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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (83%)
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Login (17%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Trading platform | |
| Basingstoke |
Trading platform | |
 Brandenburg an der Havel |
Trading platform | |
| Leer |
Login | |
| Leer |
Trading platform | |
| Hannover |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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glen symondson
(@GSymondson) reported
@IGClientHelp is the app not working again? Keeps locking me out even though I've reset password?
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Julia
(@Julia19619375) reported
@IGClientHelp Finally your live chat is working and I'm told you are experiencing internal IT issues yet your status page says all is operational. I'm also told to check tomorrow to see if it's working again. That is not good enough. I pay a monthly fee for ProRealTime.
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Josh Clarke
(@JBClarke95) reported
@ollieshrews @NFLUK @IGcom ******* right off that!
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Sam Morgan
(@samtmorg) reported
@NFLUK @DangeRussWilson @IGcom Y’all aware Game Pass is down?
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𝕍𝕠𝕝𝕜𝕒𝕟 𝕋𝕠𝕡𝕒𝕝𝕝𝕚
(@VolkanTopalli) reported
@NFLUK @DangeRussWilson @IGcom THANKS FOR THE UPDATE AS NONE OF US CAN SEE THE GAME BECAUSE YOUR GAMEPASS PLATFORM IS NOT COMING UP CLUTCH. IT'S DOWN. FIX IT. #NFLGamePassFAIL
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L. Zhang
(@DevLinbo) reported
@NFLUK @DangeRussWilson @IGcom FIX GAMEPASS!
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Zed
(@Noalgos) reported
@JMahony_IG @IGcom gold down with USD weak and Treasuries strong??? Gimme a break, the dumbest asset ever
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suckmyleftone
(@MadAboutAFC) reported
@NFLUK @DangeRussWilson @IGcom Fancy calling someone and telling them game pass is down in the uk? Might be more useful than posting yet another pic of him?
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Justinfeelsgood
(@JustinFeelsGood) reported
@NFLUK @DangeRussWilson @IGcom FIX ******* GAME PASS
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Noel (Bingo) Borg
(@Borg74) reported
@mikebravoinvest @IGcom @JMahony_IG ask yourself can resistance be broken? Is the obvious place to short at this level right now? If the answer is yes, then the majority will do that....so if the market understands that it will play along for a short while (trap in the Shorts) - look at lower time frame (1hr) BUT
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Rob
(@Rob11171186) reported
@IGcom Your live help desk function is lousy.
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john316
(@johncbrannen) reported
@NFLUK @DangeRussWilson @IGcom Fix gamepass?
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Invest Capital
(@InvestCapitalUK) reported
@IGcom mobile platform is down?
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Asaph Choo
(@asaph_choo) reported
@IGClientHelp I have closed and reopen a new browser session. But issue still persists. The problem comes when a new alert has been fired, after resetting the alert, the mismatch happens.
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Michael Shepherd 🇺🇦🌳🕹️🎬🌱🔊🌶️🏈⚾
(@_PixelDaddy) reported
@NFLUK @DangeRussWilson @IGcom FIX GAMEPASS! FFS
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AnnRaj
(@anandhinagaraj) reported
@IGClientHelp I have both cfd and isa with IG but not able to download l2 dealer? it asks me to open a cfd account again? Can you help pl
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Harvey Lowe
(@HarveyLowe15) reported
@NFLUK @DangeRussWilson @IGcom Fix game pass
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Callum Anthony Hogg
(@Hoggy01) reported
from
Eltham, England
@IGClientHelp @eddy_tedster There are still issues with this. Any update please?
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alex
(@alexdoesporn) reported
@NFLUK @DangeRussWilson @IGcom fix game pass
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Jeff Shepherd
(@JeffvShepherd) reported
@IGcom @AxelR_IG @Woodywudpeck This might be of help to you
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British Institute for Friedman-Sowell Thought
(@GBIFST) reported
@NFLUK @DangeRussWilson @IGcom Not cool at charge £150 for a gamepass that's down
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Greenroom78
(@greenroomtrade) reported
Is anyone else having problems with @IGcom live prices? Mine are working on my phone but not Chrome or Firefox
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Julia
(@Julia19619375) reported
@IGClientHelp Do you have tech issues? Your live chat isn't working, nor is ProRealTime in my demo account. Help!
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Nick Shah
(@nickshahlondon) reported
My account with @IGcom was closed as I had no activity for over 2 years. Fair enough but a notification that this was about to happen would have been useful and appreciated. Shocking service.
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Morten
(@kaspersenInvest) reported
@Ryanlucas___ @IGcom several cases of rejections and kind confirmation from client service that they “ currently do not offer new positions in this security “ , holding and selling is accepted . pathetic !
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Frank Widrig
(@IISkyFoxII) reported
@IGClientHelp i emailed IGSupport Germany 2 weeks ago asking for details when IG unexpectedly changed guaranteed S/L on products without warning and stopped online trading shortly before the last USA CPI. No reply. Could you please follow-up? Else I’ll complain to the FCA. Thanks
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JM
(@JM_Magick) reported
@NFLUK @DangeRussWilson @IGcom Fix game pass please?
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Jack HURTSZN 🇬🇧
(@jaxxkf) reported
@NFLUK @DangeRussWilson @IGcom Fix gamepass you uncts
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Tamás Balogh
(@BaloghMTamas) reported
@NFLUK @DangeRussWilson @IGcom FIX GAMEPASS!!!!
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Julia
(@Julia19619375) reported
@IGcom Do you have tech issues? Your live chat isn't working, nor is ProRealTime in my demo account. Help!