IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (50%)
• Website (25%)
• Login (25%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Berlin	Login	18 days ago
Southwark	Login	19 days ago
Radstock	Website	1 month ago
Kendal	Trading platform	2 months ago
Leer	Trading platform	2 months ago
Portsmouth	Trading platform	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martha (@Martha_aka_eve) reported 20 seconds ago

  @REDBOXINDIA @IGcom Already the gap down is closing bears are fked

• 
  Matt (@MattySP500) reported 6 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  KhanSahiba (@KhanSahibHu) reported 8 minutes ago

  @englandcricket @IGcom Facing quality bowling with ease and playing sensibly

• 
  Fordy-PUFC (@MrFord89) reported 9 minutes ago

  @imrksk @englandcricket @IGcom Yeah. That's why England did it. But now our batsmen struggle with any sort of movement. And our bowling line up is awful

• 
  justaman (@justamantrading) reported 9 minutes ago

  @topstocks2024 @IGcom Tried an actual buy and had the same issue this time. Only closing, no buying. Frustrating.

• 
  Tim James (@57timj) reported 15 minutes ago

  @IGcom Surely private health will be a growth area for the future in the UK, with this government determined to completely break the NHS and Labour promising not to fix the NHS, but to work with private providers! (I won’t be charging for stating the obvious)

• 
  Les Norton (@Les_NortonAU) reported 20 minutes ago

  @englandcricket @IGcom i still think hes sitting down when hes standing up

• 
  IG Client Help (@IGClientHelp) reported 23 minutes ago

  @whatsamata8 @IGcom Sorry about that, we know how frustrating it is. Try typing “agent” or “speak to an adviser” in the chatbot to reach a human. If you like, DM us your account ID and a brief issue and we’ll look into it and help.

• 
  James Oxley (@Stock8115) reported 23 minutes ago

  @IGcom @amishshah1968 Your support is like a 3rd call centre, not a trading platform.

• 
  Victor Cortino (@CortinoVictor) reported 25 minutes ago

  @englandcricket @IGcom Worst English side to ever tour Australia, by miles and miles and miles. Weak. Pea hearted. Pathetic

• 
  Macro Joe (@wealthelf) reported 26 minutes ago

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  Geraint Morris ⚡️🔋 (@TheWelshBull) reported 27 minutes ago

  @englandcricket @IGcom If the run stays away and the boys bat the overs they cruise home here. Imagine knocking them off 0 down

• 
  Tarjei Thomassen (@technoteee) reported 30 minutes ago

  @IGcom Too bad IG are so expensive trading equities 🫤

• 
  Jack (@jackbyrne91) reported 31 minutes ago

  @englandcricket @RehanAhmed__16 @IGcom We’ve got three number 8s batting 5,6,7 and then a tail of sloggers who come off 1 in 25 innings from 8 down.

• 
  bobfromthebell (@bobfromthebell) reported 35 minutes ago

  @PAFCRyan @englandcricket @IGcom A few hours lost to bad weather…all that did was prolong India’s misery and allow me to grab a couple of beers and a sandwich to enjoy whilst revelling in victory. Test cricket is about the away side adapting to conditions they’re not used to. India will need to overcome

• 
  Singh V.R. (@Singhcricguy) reported 37 minutes ago

  @englandcricket @IGcom Looks bad but Good luck to change the stat- The last time England won a test match in Australia was when- a. Kohli was yet to make his test debut. b. Joe Root didn’t play any one of his 161 Test matches.

• 
  Joseph Mata CRYPTO (@GetChillSnoopy) reported 37 minutes ago

  @IGClientHelp withdrawals getting denied, no reason explained. Email sent and now account cannot login. Of course this happens when the weekend hits.

• 
  Cam (@CamTortola97) reported 37 minutes ago

  @IGClientHelp Issue with platform?

• 
  KryptoBeast (@BeastKrypto10x) reported 39 minutes ago

  Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only. @IGcom

• 
  G. (@LArsenal96) reported 40 minutes ago

  @englandcricket @IGcom I do think not putting Jacks or Stokes at 3 is stupid. Instead you wanna chuck a 21 year old in the deep end for no reason? Pope didnt bat at 3 when he first came in & neither should Bethell.

• 
  J.Hick (@Hickbcfc) reported 40 minutes ago

  @englandcricket @IGcom 37 💯 is crazy and he’s not slowing down

• 
  Ehsan Sharif (@ehsansharif1) reported 40 minutes ago

  @englandcricket @RehanAhmed__16 @IGcom 6 bowlers wtf

• 
  𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦 (@the_carpdiem1) reported 47 minutes ago

  @englandcricket @IGcom It's okkk.. no problem

• 
  Zach Brierley (@Z_brierley) reported 48 minutes ago

  @englandcricket @IGcom Has James Vince ever had a good score for England? Truly awful player

• 
  Victor Cortino (@CortinoVictor) reported 49 minutes ago

  @ChazWood5 @englandcricket @IGcom Yes. Easily. By far the worst.

• 
  Tom Morris (@TomMorris16) reported 51 minutes ago

  @englandcricket @IGcom The worst bowling attack I've ever seen

• 
  matt92 (@matt92__) reported 52 minutes ago

  📊 Deal Status: ACCEPTED ✅ or 📊 Deal Status: REJECTED ❌ ❌ Reason: [exact IG error message] Any tech experts on here #IG #TradingView #Replit @tradingview @ReplitSupport @IGClientHelp

• 
  Dr Prakash Nayak (@SRIPRAKASH76) reported 54 minutes ago

  @IGcom Hi there having problem trying to complete form w8 ?.I emailed your CS got a complicated reply. They say the form expired. I find that strange. How can a form expire? Can you send a fresh form ?Was looking for better customer support.Thank u

• 
  jelt (@InfoJelt) reported 55 minutes ago

  @IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.

• 
  David O'Brien (@DavidB87425) reported 59 minutes ago

  @RhysBenjamin @englandcricket @IGcom He should never have been on tour, at least Crawley has sort of good history down under and Duckett's got a good average.