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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (86%)
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Website (14%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kendal |
Trading platform | |
 Leer |
Trading platform | |
| Portsmouth |
Trading platform | |
| Basingstoke |
Trading platform | |
| Brandenburg an der Havel |
Trading platform | |
| Leer |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Krasimir Petrov
(@KrasimirBPetrov) reported
@IGClientHelp 50 minutes the platform is completely down without any feedback from you. And that’s happening 3 days in a row during the busiest trading window. This is absolute joke. I thought I registered in a reputable broker with strong technical background.
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Akash Lagad
(@akashlagad90) reported
@IGcom Why are you restricting our login and selling of shares? This is illegal - IG get ready for war
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Aku Viisainen
(@MffnMn) reported
@IGClientHelp Hey, I cannot open my trading platform, login works but platform just hangs on open...
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Thomas Kriaras
(@ThomasKriaras) reported
@IGcom You are not letting people login in to their IG accounts. There is no customer service number to call - it is disconnected. You won't let me access my money. This is market manipulation and you've stolen my money. The website doesn't even acknowledge it is down.
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Andrej Marinić
(@andrejmarinic) reported
@mascom84 @IGClientHelp if we you could login, IG has stopped all trading on both GME and AMC.
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Andrej Marinić
(@andrejmarinic) reported
@mascom84 @IGClientHelp even if you could login, IG has stopped all trading on both GME and AMC.
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Stuart Dalton
(@stuie1963) reported
@IGcom is your site down again.
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Thibault Salomon
(@Tcs1061) reported
@milbshake @IGClientHelp I wish they could just explain why they are having these issues...That would provide some sort of clarity and reassurance?
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Tommy Vercetti
(@tomverfin) reported
@IGcom The fact you haven't put out a statement yet about the outage is absurd. How flagrantly can you express contempt for your users? what's the limit? Instead of the "IG" logo presenting while we're locked out of our accounts, what about a middle finger?
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Matthew Skelton
(@skeltz87) reported
from
Romford, England
@IGClientHelp your platform is down and can’t make trades please help
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Ollie
(@JustOllie2015) reported
@IGClientHelp just been told that this is within normal market practice by one of your online help desk staff. I think you might need to re think your training!!
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Simon Lumsdon
(@lumsdon_simon) reported
@IGcom Guys your site is terrible!!! Down at 14:30 each day!
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Sam Anthony
(@samanthony88) reported
@IGClientHelp platform has been down for an hour, is this being addressed?
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Professor Lord Sir Dominic Scummings PhD (retd.)
(@Eddystone506) reported
@IGClientHelp @milbshake Your site is down AGAIN?
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Samuel
(@samuelday_) reported
@IGClientHelp you’re app is down.. again.
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JohnBoy
(@JohnBoyyTrader) reported
@IGClientHelp helloo?? WTF are you doing??? I cant call you, no one answers live chat and can't get into my account. have you been bought out by ******* robinhood or something?????
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Alex
(@thewinelake) reported
@IGClientHelp What number? Will they answer? Surely they'll be overloaded! Seems to be up and down like a yoyo this afternoon. I suspect DDoS attack.
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sgfriend
(@chenzln) reported
@IGClientHelp cannot login....
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ST
(@s_n_t_19) reported
@IGClientHelp @IGcom I specifically left another platform because of continuous platform issues. And now yours is even worse for 3 days in a row. Absolute joke. Haven’t been able to login for first hour of trading 3 days straight.
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Jarkko Havas
(@jarkko120) reported
@IGClientHelp @milbshake How can the status page be all green when many people including myself are not able to access the platform? This seems to be a persistent issue over most days this week. What is the cause and what are you going to change to avoid it going forward?
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Daniel
(@Dan_The_Maiin) reported
@IGClientHelp Again ?????? can't log in ? This is becoming a daily occurrence now? Are you going to tell us what the issue is?
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Fantasy Football Down Under
(@FF_DownUnder) reported
@IGClientHelp why are you down?
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Gerd
(@Gerd4lux) reported
@TheFCA check out these mf's at @IGClientHelp ... 3rd day in a row they shut down trading
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SniperTrading
(@Hillz_B) reported
@IGClientHelp Fix your platform or move my funds elsewhere
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Nicholas J Alexander
(@thelovequotient) reported
@IGClientHelp IG trading platform is down?!?
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DM
(@Biggreencandle) reported
@IGClientHelp platform down again ??!!!!
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Sam Cullen
(@SamCullen95) reported
@IGcom Can you at least offer platform stability. Or is this a ***** tactic to stop us buying and selling?
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Jack
(@jack_r_m) reported
@Tcs1061 @milbshake @IGClientHelp Zero regard for their client base so they don’t dignify us with a reason for the problems (the reason is probably liquidity problems but they’ll blame server overload)
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manpreet johar
(@59snoopy) reported
@IGClientHelp once again no service on your platform 🤬🤬🤬 What the hell is going on???
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Lucy Rhodes
(@plainlucyjane) reported
hey @IGcom your connectivity is down. Please sort out!