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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (67%)
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Website (33%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Radstock |
Website | |
| Kendal |
Trading platform | |
 Leer |
Trading platform | |
| Portsmouth |
Trading platform | |
| Basingstoke |
Trading platform | |
| Brandenburg an der Havel |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Barry Lewis
(@BarryLe62234850) reported
@IGcom what’s the problem with the lagging on the app thought it was my internet but been going on since yesterday at different places 🤷
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TV UTI NEWS
(@KumarRtx) reported
@IGClientHelp IG please help
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AIMInvestor1978
(@AIMInvestor1978) reported
@IGClientHelp service crash!
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Shelly d'Inferno @ OnlyFans
(@ShellydInferno) reported
@AMCbiggums I've called @IGcom about ten times asking and they route NYSE, they don't seem to have the drop-down menu being able to select though 🤔 but with their Stocks & Shares ISA they've told me several times you buy to own, they're not lent out and you trade on NYSE :)
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TradeHunter
(@TradeHunter8) reported
@IGClientHelp down again?
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Arya
(@immeenus) reported
@sparrow_jrs @cricvizanalyst @IGcom * against quality teams
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the_supreme
(@im_thesupreme) reported
I'm not getting good CUSTOMER SUPPORT.. @IGcom @IG_US
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City 😎
(@CitygirlTrader) reported
@im_thesupreme @IGcom Thay have done well resolving the issue... I think...
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the_supreme
(@im_thesupreme) reported
@IGSquawk @IGcom @IGSverige So it's been 12+ hours...and still not even single solution..
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Mr K.A.A
(@kev123703) reported
@IGcom @IGcom @IGClientHelp what’s with your mobile app? Loading charts from the ticket screen isn’t working u less you press and hold charts looks like y’all need to fix some of the bugs
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the_supreme
(@im_thesupreme) reported
@IGcom I already sent an email in DM. + I didn't send mail because I tried that last 2 times. But wasn't getting any response even after many days .. So now I'm only using Twitter for help.
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Einref Piopongco
(@mhieq03) reported
@Priyanshgaur8 @IGClientHelp I couldn’t log in to my account, I have changed my mobile phone number when I try to log in to the app with my old registered phone number with my original passcode I get an error message. Till I reached out to Al_unitech on Insta and they assisted me in getting my account.
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scoot3r83
(@scoot3r83) reported
@IGClientHelp This is now more than 2 months that you cannot keep your data running on PRT, all of which you said you were implementing a fix a month ago. How many clients will need to leave before you listen and hand on the 'useless' award to someone else? @ProRealTime
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scoot3r83
(@scoot3r83) reported
@IGClientHelp So today we have a L2 Software update to fix the issues you introduced yesterday, but today we also have @ProRealTime disconnecting from our accounts. You get the wooden spoon award on updates.
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Priyanshgaur
(@Priyanshgaur8) reported
@IGClientHelp im from india and im unable to login IG account nor im able to open new demo or live account?? earlier i have made an acccount only the verification was left.please help me??
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the_supreme
(@im_thesupreme) reported
@IGcom I want to deposit total $10,000... But I'm stuck..... At error
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Jai
(@JaiiBroni) reported
@JMahony_IG @IGcom Trend line has already broken on my chart, around $77?
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City 😎
(@CitygirlTrader) reported
@IGcom @JeremyNaylor_IG So you have time to squawk but not sort out the technical issue on jy6f7
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Ash White
(@AshleyW00093770) reported
@IGClientHelp Hi, having trouble trading a share that was purchased via PrimaryBid and transferred to IG. When I try to sell, I get an error message saying that this market is no longer available online? (e-therapeutics on AIM)
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City 😎
(@CitygirlTrader) reported
@im_thesupreme @IGcom I've lost 960 today due to account error I will be making a claim
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Fairobserver
(@Fairobserver1) reported
@IGClientHelp is your site down again?
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the_supreme
(@im_thesupreme) reported
@IGSquawk @IGcom @IGSverige Nothing is solved yet... I'm still facing problems.
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Andrius Mostauskas
(@aniuks27) reported
@IGClientHelp is IG help desk operational? I’ve sent 2 emails but no reply yet …? Anyone can help ? Is there a live chat I can use ?
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💰 𝑺𝒑𝒐𝒏𝒈𝒆 💰
(@TheMoneySponge) reported
@IGClientHelp - system seems to be down ?
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the_supreme
(@im_thesupreme) reported
@IG_US @IGcom @IGSquawk I faced issues when I was trying to withdraw more than deposit in One broker.. I felt like Fraud.. What about IG? Can I withdrawn more than deposit? Especially for INDIANS..tell me pls
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scoot3r83
(@scoot3r83) reported
@saint1966 @IGClientHelp @ProRealTime Insert generic ‘we are working on the issue’ statement here. Just don’t put a date on it and it can be drawn out for months like the data issue.
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Jai Tosniwal
(@JTosniwal) reported
@IGcom I cannot see my balances and all my holdings have disappeared. Is there any ongoing issue?
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TV UTI NEWS
(@KumarRtx) reported
@IGcom IG please help
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the_supreme
(@im_thesupreme) reported
@IGcom Okay I just did.. with issue , screenshot and email
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scoot3r83
(@scoot3r83) reported
@IGClientHelp Are you awake today? This is now more than 2 months that you cannot keep your data running on PRT, all of which you said you were implementing a fix a month ago. How many clients will need to leave before you listen and hand on the 'useless' award to someone else?