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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (70%)
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Login (20%)
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Website (10%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Trading platform | |
 Brandenburg an der Havel |
Trading platform | |
| Leer |
Login | |
| Leer |
Trading platform | |
| Hannover |
Trading platform | |
| Stade |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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JR
(@RawlinsonJw) reported
IG Index completely down, appalling @IGcom @IGSquawk
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HR1234
(@Am1n0_LDN) reported
@IGcom @gamerti44700836 are you still not working?
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Ale
(@dirossiale) reported
@shabakNuke @picfwd @IGcom I've today reported IG UK Limited business operations to the FCA for further investigations. They had the same login issues yesterday at the same time of 14:30GMT as the US trading desk were opening for trading. Don't trust them. They have been really bad in 2020. Nobody cares.
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Yggdrasil
(@Yggdras84533208) reported
@HellishTrader @GregMannarino @IGClientHelp Well, I didn´t was long Silver, and they just shut me down. Can´t access my account, no answer on phones.
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Richard Morgan
(@BullishRichard) reported
@maneco1964 @IGcom Seen lots of reports that RH has been drawing credit lines and "Investors" to help with the so-called no liquidity issue they have or lack. Freetrade, IG, and Tastyworks all down for me. Starting to believe physical commodities are the right step at this moment.
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Richard Deegan
(@RichardDeegan5) reported
@IGcom Your site has been down now for over an hour. I can't log on and your phones do not work, what has happened, why do you always have service connect failure? Useless
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Ale
(@dirossiale) reported
@Openskies13 @IGcom I've today reported IG UK Limited business operations to the FCA for further investigations. They had the same login issues yesterday at the same time of 14:30GMT as the US trading desk were opening for trading. Don't trust them. They have been really bad in 2020. Nobody cares.
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Jason Tracey
(@JasontraceyBmor) reported
@IGClientHelp your service is disgraceful over an hour down and thousands lost. A shambles
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C
(@1csscotland) reported
@IGcom I’ve got a mate works for Amazon Web Service, I’m sure they can sort you out server space within minutes , you want me to call him for you or are you gonna try and fix this yourself ?
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grace
(@grace6538) reported
@IGcom Is the app down due to traffic or due to deliberately manual closure? I just want to have a consistency access to my own fund
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Martin
(@mdbvs) reported
@IGcom can’t believe how two days running the platform crashes both web and phone - will be closing my account (and nobody answers the phone) - terrible!!!
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Jusdis2010
(@SidSMehra) reported
@IGcom @rico04710023 Its still broken!!! I cant login at all...Please fix this quickly AND I one of them that dont give 2 farts about Gamestop!
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Nah then 🙂
(@bot13737282896) reported
@IGcom Is that why the platform is constantly down over the last few days? How can anyone trade when deals can't be closed, stops can't set. Web interface is offline, mobile is failing making trading extremely risky. Very poor.
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Ale
(@dirossiale) reported
@_scottjonnie @IGcom I've today reported IG UK Limited business operations to the FCA for further investigations. They had the same login issues yesterday at the same time of 14:30GMT as the US trading desk were opening for trading. Don't trust them. They have been really bad in 2020. Nobody cares.
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TOM BEDFORD
(@Tom_Bedford) reported
@RichTheNewbie @IGcom App's not working also. Has #silverday blown up IG?
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Maria
(@planet_maria) reported
@IGClientHelp 3rd day in a row. Log in and get a blank screen as platform won’t load. WTF is going on?
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James Lawes
(@JLawes6) reported
@IGcom Maybe say something about this terrible service?
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Alex
(@thewinelake) reported
@milbshake @IGClientHelp No answer that one, eh? Today is worst of the lot. It could be something they dare not admit to behind it.
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Maximus
(@9699David) reported
@IGClientHelp Hi, having status 500 and status 429 error logging into IG trading account. PLS HELP ASAP!
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Jack Reed
(@jackreeduk) reported
@getcakedBGP @IGcom Terrible bud.
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AshaRSG
(@RsgAsha) reported
@IGClientHelp What is going on cannot buy or sell anything. HELP
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luxmanage
(@luxmanage1) reported
@IGcom Come on how long can you allow the platform to be down. WTF come on limit the trading but Eminem the platform people getting hurt now.
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conor 💙
(@conor__clarke) reported
@IGcom The site has been down for an hour, for the 3rd straight day, it had to be sorted
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Richard Deegan
(@RichardDeegan5) reported
@RobertTomic @IGcom Protecting the big boys, useless service run by idiots, I will be looking elsewhere.
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Peter Baker
(@PeteBaker6) reported
@IGClientHelp This is the third day this has happened, just when the USA open at 2.30pm. This has severely compromised my trading opportunity and I am very dissatisfied with the service.
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Trade the future...
(@dlefcoe) reported
@IGcom online helpdesk is down. phones are down. platform down. => please reply !!!
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Unwashed Mass
(@jme_rbt) reported
@IGcom Ridiculous, trying to buy NVAX but platform has been down for an hour. Missed chance to buy at 190, you guys covering that loss?
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steve smith
(@steviesmith) reported
@IGClientHelp Any idea how long the platform will be down? Thanks
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AshaRSG
(@RsgAsha) reported
@IGClientHelp please resolve issues cannot buy or sell. Bad timing and getting to regular
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HR1234
(@Am1n0_LDN) reported
@IGClientHelp Are you STILL down?