IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Login (50%)
• Trading platform (40%)
• Website (10%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Login	9 days ago
Brussels	Trading platform	10 days ago
Upminster	Login	13 days ago
Bouzigues	Website	1 month ago
Badajoz	Trading platform	1 month ago
Ciempozuelos	Trading platform	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  options_222 (@options_222) reported 1 minute ago

  @IGcom @Polymarket Damn right 😬

• 
  Third Man View (@3rdManView) reported 4 minutes ago

  @englandcricket @IGcom Two changes, big questions. 👀 Fresh legs in Bethell & Atkinson, but at 3-0 down, England need more than changes, they need answers. 💥🏏 Boxing Day pressure just went up. 🔥#Ashes #3rdManView

• 
  Wally ****** (@Wally_Was_Here) reported 8 minutes ago

  @IGcom Damn bro, how do we get into the action

• 
  QuantumX (@QuantumStateX) reported 9 minutes ago

  @IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.

• 
  Aaron ***** (@AaronCocks86016) reported 9 minutes ago

  @ChazWood5 @englandcricket @IGcom Worst bowling attack for sure, it’s horrible

• 
  Girish Menon (@wildlifegiri) reported 11 minutes ago

  @englandcricket @IGcom The worst team ever

• 
  alexander ellison (@alhellison) reported 12 minutes ago

  @CasinoCapital @IGClientHelp @Trading212 Also use IBKR for normal account. AG bell has good access to most uk micro caps and most fees low but FX is a problem. Maybe split UK and non uk to two accounts?

• 
  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported 16 minutes ago

  @IGcom morning. You have blocked my account, your help desk can give me no reason for this. I have tried 3 times to withdraw my balance to no effect, your help desk say there is no record of withdrawal application even though I have email conformation. Is there an issue?

• 
  Dougparkspropertynest (@network_surrey) reported 17 minutes ago

  @IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??

• 
  fundamentally its a bargain (@its_fundamental) reported 17 minutes ago

  @IGClientHelp Known issue with platform? @IGcom Funds / Cash balances are wrong on both browser and phone app.

• 
  Mark Thomas (@mtstormus) reported 17 minutes ago

  @englandcricket @IGcom Umpire been paid to help the Indians by the ICC again

• 
  smudgedan (@Smudgedann) reported 17 minutes ago

  @adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise

• 
  Harald Hadrada (@HaraldHadrada2) reported 19 minutes ago

  @Smudgedann @robjohnsonrj1 @IGcom Service company and a bloody good one v now a load of **** that bets against us at every juncture and when they are losing shut up shop.

• 
  Casino Capital (@CasinoCapital) reported 19 minutes ago

  Hey @IGClientHelp, do you think you'll ever fix your share dealing accounts so it shows which currencies/amounts my funds are in? Just one of those basic things that's annoying enough I'll prob close my account over.

• 
  mark (@sociedadboy) reported 21 minutes ago

  @englandcricket @IGcom Stupid shot

• 
  Casino Capital (@CasinoCapital) reported 28 minutes ago

  @chippycapital I actually like IG generally, am probably one of their longest-standing customers (last century!), but damn @IGClientHelp they'll just ignore you when you try and suggest tiny UX changes that would improve their systems. Am on verge of shutting all my accounts except spreadbet

• 
  Tony S (@scotty648) reported 28 minutes ago

  @ChazWood5 @englandcricket @IGcom Certainly the worst prepared

• 
  jack (@johnmar74440222) reported 28 minutes ago

  @englandcricket @IGcom WTF WID THIS FRAUD TEAM

• 
  Topinfo (@TopTradersADVFN) reported 32 minutes ago

  @ValliAkber @ii_couk @IGcom Yes it’s going live next few days. Will put the link on here and The Telegram group and reply to emails if I get from that. The App/platform I’m using is not Telegram itself and another App/Platform and the only reason I created that group is to provide information about the new subscription service as Twitter kept blocking some of my posts on here. Thx 🙏 Tops

• 
  Rupert 🇬🇧 (@RGrauholz1871) reported 36 minutes ago

  @ChazWood5 @englandcricket @IGcom No, but this is the worst Australian side since 2011

• 
  Joseph Mata CRYPTO (@GetChillSnoopy) reported 37 minutes ago

  @IGClientHelp withdrawals getting denied, no reason explained. Email sent and now account cannot login. Of course this happens when the weekend hits.

• 
  Rich On Macro (@RichOnMacro) reported 44 minutes ago

  @kev123703 @IGcom It’s not the borrow that’s the problem, 10 minutes after Harper requests him to get borrow, he says they are short 100m of stock! Even with borrow, then it would be highly unethical to slot 5 different banks in £20m each just before a -8% announcement! You’d get cut off from all!

• 
  ShareSpeccy (@ShareSpeculator) reported 45 minutes ago

  @Woodywudpeck @IGcom IG should send the request to the II within 2 or 3 days. After that it’s down to ii how quickly they process the request. By law, I believe ii have 15 working days to process it if it’s a cash-only transfer, otherwise they have up to 30 calendar days.

• 
  matt (@clarityenjoyer) reported 47 minutes ago

  @englandcricket @IGcom Terrible team

• 
  justaman (@justamantrading) reported 47 minutes ago

  @topstocks2024 @IGcom Tried an actual buy and had the same issue this time. Only closing, no buying. Frustrating.

• 
  Amynah (@Amynah_Aziz) reported 53 minutes ago

  @IGcom I have been struggling since friday to create a live account (7x), response from IG all 7x, "sorry we are having technical issues". I sent an email twice to accountopening but no reply as yet. Can someone help please?

• 
  matt92 (@matt92__) reported 54 minutes ago

  📊 Deal Status: ACCEPTED ✅ or 📊 Deal Status: REJECTED ❌ ❌ Reason: [exact IG error message] Any tech experts on here #IG #TradingView #Replit @tradingview @ReplitSupport @IGClientHelp

• 
  SimplyGreat (@MiaJenkinsonXXx) reported 59 minutes ago

  @MWJS82 @englandcricket @IGcom They could have all the warmups they want and it wouldn't change the outcome as long as you have Key, McCullum and Stokes in background. I hope everyone is bracing themselves for the most embarrassing series loss we've ever had down under

• 
  scottie (@dingle1964) reported 59 minutes ago

  @englandcricket @IGcom Bashir has become a victim of Englands bad batting .

• 
  TheSecretTravelAgent (@japers_1984) reported 59 minutes ago

  @IGcom Worst take of the day goes to…..