IG status: trading issues and outage reports
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Full Outage Map
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Problems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
- Login (40%)
- Trading platform (40%)
- Website (13%)
- Withdrawals (7%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montpellier
|
Login | 7 days ago |
|
Narbonne
|
Login | 7 days ago |
|
Charleville-Mézières
|
Website | 8 days ago |
|
Figeac
|
Login | 8 days ago |
|
Clichy
|
Login | 13 days ago |
|
Sérignan
|
Trading platform | 19 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Reality (@Factchecker2000) reported@ChazWood5 @englandcricket @IGcom Nah, the last 3 tours were just as bad. 0-3* 0-4 0-4 0-5 England cricket is trash. The only question mark is how the far are they so arrogant?!?!
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Mr Downs (@MrD23English) reported@englandcricket @IGcom Atkinson, Carse, Tongue and Jacks is without doubt the worst bowling attack of all test-playing nations. Aus to post 500+ in their first innings.
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🅰️ndrew Brahms (@inthe_flowers) reported@CasinoCapital @IGClientHelp @Trading212 Only issue I have is some tiny float stocks in the UK are really difficult to execute on T212 compared to IG - i.e. I have put a limit buy for the same price on both platforms, IG executed a lot quicker than T212. Maybe the lesson is to avoid illiquid garbage stock
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TomMcAdamNo5 (@McAdamNo5) reported@NWSportDave @englandcricket @IGcom Awful standard bar root and brook
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Peroni (@BantheGoldKit) reported@englandcricket @IGcom Shame that the rest of them batting are useless. Playing stupid shots
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Matt (@MattySP500) reported@IGcom @standardnews The UK markets are terrible and stagnant no wonder they are away to the US.
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Josh (@Josh56024482) reported@RhysBenjamin @englandcricket @IGcom Popes been bad for ages
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NM1 - (@AimforProfit) reported@IGcom What is going on , trades not showing or closing, and support at a standstill.
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Dougparkspropertynest (@network_surrey) reported@IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??
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Matt (@MattySP500) reportedAnyone else having issues with the charts on IG index @IGcom @IGClientHelp
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jack (@johnmar74440222) reported@englandcricket @IGcom WTF WID THIS FRAUD TEAM
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jelt (@InfoJelt) reported@IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.
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Martha (@Martha_aka_eve) reported@REDBOXINDIA @IGcom Already the gap down is closing bears are fked
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fundamentally its a bargain (@its_fundamental) reported@IGClientHelp @IGcom Just withdrew money from my account and it appeared in my bank account instantly (as is the case mainly). I withdrew money on Friday at 3:31 pm to put it in savings ac for weekend - still not arrived at my bank NEED CONSISTENCY OF SERVICE - LOST INTEREST
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QuantumX (@QuantumStateX) reported@IGcom Customer Service Down
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Penny Share Trader (@Penny_Shares) reported@ShareSpeculator @IGClientHelp Yep seems to be a id login issue
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Harald Hadrada (@HaraldHadrada2) reported@Smudgedann @robjohnsonrj1 @IGcom Service company and a bloody good one v now a load of **** that bets against us at every juncture and when they are losing shut up shop.
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Heetan J (@Heetan001) reported@IGcom @IGClientHelp I’m very dissatisfied and disappointed with your service team. They have finally responded but the lack of care and attention has been outrageous.
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IG Client Help (@IGClientHelp) reported@Mr_K2015 @IGcom Sorry to hear you're having trouble. We'll DM you shortly to understand more about the issue and help get it sorted as quickly as possible.
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Gurkin (@gurkin192) reported@IGcom Portal not working..... WTF?!
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Jam4U (@Jam4u_75) reported@IGcom My L2 is not stream trade data - is there a problem? Anyone else having issues?
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Tan Eriogerg (@nasteegee) reported@englandcricket @IGcom Do you English folk just consider it a loss as soon as the boys get on the plane to come down here to convict/peasant land?
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Third Man View (@3rdManView) reported@englandcricket @IGcom Two changes, big questions. 👀 Fresh legs in Bethell & Atkinson, but at 3-0 down, England need more than changes, they need answers. 💥🏏 Boxing Day pressure just went up. 🔥#Ashes #3rdManView
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MB (@MBdaytrading) reported@CJinvestor52365 @Jimzi1 @IGcom Awful
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Matt (@MattySP500) reportedAnyone else having issues with the charts on IG index @IGcom @IGClientHelp
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Rob ⭐⭐️ (@LordBadshot) reported@Smudgedann @IGcom Not a happy ship. New mgmt seem to be doing their best to destroy what was a great brand. Trouble is they are printing cash with all this vol so mgmt will believe their own hype. Clients will vote with their feet imo.
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CT🪐 (@gercekci_V) reported@IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!
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Amynah (@Amynah_Aziz) reported@IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.
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PeeKay (@PrasKon) reported@rprasannag @englandcricket @IGcom I don't think they should be sent back. Support them. Did they do anything inappropriate?
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ShareSpeccy (@ShareSpeculator) reported@baz_trading @IGcom Hmm, yeah. Just read it. Sounds awful. Sounds like it’s going to be the same as Trading212. I’ll see what it’s like but if so, I’ll transfer my ISA and the others I manage elsewhere. Shame.