IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (50%)
• Login (30%)
• Website (20%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Badajoz	Trading platform	2 days ago
Ciempozuelos	Trading platform	4 days ago
Hackney	Trading platform	4 days ago
London	Login	16 days ago
Berlin	Login	1 month ago
Southwark	Login	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  IG Client Help (@IGClientHelp) reported 6 minutes ago

  @its_fundamental @IGcom Are you still seeing the discrepancy in your funds or cash balances? It’s possible this was due to weekend downtime or routine maintenance updates. If the issue is ongoing, please DM us and we’ll look into it right away.

• 
  Terry and a turtle (@terryrus99) reported 12 minutes ago

  @englandcricket @IGcom Good decision but doesn't England also have a replacement for Duckett? Or maybe move Duckett down the order, where his prodding outside off stump is less risky. Jacks could be a more suitable opener than Duckett.

• 
  Jam4U (@Jam4u_75) reported 13 minutes ago

  @IGcom My L2 is not stream trade data - is there a problem? Anyone else having issues?

• 
  ShareSpeccy (@ShareSpeculator) reported 15 minutes ago

  @baz_trading @IGClientHelp Are you getting the same error?

• 
  Tom Norman (@plaste) reported 16 minutes ago

  @wealthelf @HLInvest @IGcom I'm trying out Trading212 for an ISA and not having any issues so far. Had it for about 6 months. (Though was an expensive spread for a smallcap.)

• 
  Watermelõn 🍉 (@wa7ermelon) reported 20 minutes ago

  @Mr_K2015 @BarnyardBull72 @IGcom nope unfortunately, I contacted support the other week to get them to add it but nothing since. Can buy on most other platforms.

• 
  Noah Silverman, PhD (@noah_phd) reported 20 minutes ago

  @igcom @IGClientHelp @IGLabs Does anybody actually look at your whatsapp, intercom, or x messages? Getting any kind of support from your team is nearly impossible.

• 
  jack (@johnmar74440222) reported 22 minutes ago

  @englandcricket @IGcom WTF WID THIS FRAUD TEAM

• 
  Steven Rowe (@Stevenrowe25) reported 25 minutes ago

  @AkshithJha88423 @englandcricket @IGcom Sometimes u have to lower ur expectations I guess cos of the fact it’s very hard to find a good opening combo these 2 do bat well together so maybe they just have to take this stability at the top is a good thing

• 
  J.Hick (@Hickbcfc) reported 26 minutes ago

  @englandcricket @IGcom I doubted him never felt so stupid in my life what a player

• 
  Matt (@MattySP500) reported 27 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  scottie (@dingle1964) reported 27 minutes ago

  @englandcricket @IGcom Bashir has become a victim of Englands bad batting .

• 
  Emeka N (@emeka89) reported 30 minutes ago

  @IGcom I’ve been on hold for almost 2 hours. Is your customer service phone line open today or not? On google it says 24/7 today, on the app it says it is outside normal working hours Please clarify

• 
  Victor Cortino (@CortinoVictor) reported 33 minutes ago

  @englandcricket @IGcom Worst English side to ever tour Australia, by miles and miles and miles. Weak. Pea hearted. Pathetic

• 
  andy mufc (@AndrewFearn95) reported 35 minutes ago

  @gazzriley @englandcricket @IGcom Your best player normally bats at 4, so I don’t mind Root staying there - especially as he’s already tried 3 and struggled. Brook on the other hand is vice-captain, he needs to take on a bigger role in the team, it might actually help his game giving him more responsibility.

• 
  K4bala (@k4bal4) reported 36 minutes ago

  @IGcom does your platform is down? I can not trade

• 
  Sengoku (@Sengoku21524499) reported 37 minutes ago

  Anyone else experiencing problems with IG SB's. Live dealing on charts doesn't show anymore?? @IGcom

• 
  Sudhin ps (@Sudhinps15) reported 40 minutes ago

  @englandcricket @IGcom Stupid management backing jamie overton we need extra bowler This guy overton most of the tym score half century with his ball ( in t20) Sam curren also leak runs how we can defend a big total in a flat track Horrible team selection wood / toung will be good options

• 
  Rich On Macro (@RichOnMacro) reported 43 minutes ago

  @kev123703 @IGcom It’s not the borrow that’s the problem, 10 minutes after Harper requests him to get borrow, he says they are short 100m of stock! Even with borrow, then it would be highly unethical to slot 5 different banks in £20m each just before a -8% announcement! You’d get cut off from all!

• 
  Zaraq Afzal (@afzal_zara26257) reported 44 minutes ago

  @englandcricket @IGcom An innings of highest quality by Joe Root.

• 
  Dougparkspropertynest (@network_surrey) reported 44 minutes ago

  @IGcom any reason i keep getting ‘log in error please try later’ when trying to log in through your app ??

• 
  gin&pinklemonade (@Woodywudpeck) reported 45 minutes ago

  @Jack_Donaghy1 @IGcom I did at 3.16pm after the supposed time of the change really bad form imo

• 
  smudgedan (@Smudgedann) reported 47 minutes ago

  @IGcom a real prince amongst thieves when it comes to the online brokers. Not only offering a ubiquitous service, but giving it gratis and not telling their clients what they can and can’t invest in. Take note @HLInvest and Interactive Investor

• 
  Humaira A (@BuksNCofy) reported 50 minutes ago

  @igcom @igclienthelp Been waiting for 2 hours on your WhatsApp ‘service’ + live chat with no response. Simple requests go through convoluted processes; I was promised a 3hr turnaround on a ‘ card verification’ that is still pending over 24hrs later? Shocking customer service!

• 
  Victor Cortino (@CortinoVictor) reported 50 minutes ago

  @ChazWood5 @englandcricket @IGcom Yes. Easily. By far the worst.

• 
  AnnRaj (@anandhichetlur) reported 51 minutes ago

  @IGcom hi, I requested a part cash transfer which was confirmed again by email but have got a message that my stock holdings are being transferred. Not sure why this confusion. Can you please help

• 
  fundamentally its a bargain (@its_fundamental) reported 1 hour ago

  Any answer on the above. I have no interest in @UpholdInc and their offering so how do I stop having to look at you trying to shove it down your customers throats @IGClientHelp @IGcom - it is extremely annoying and should not be mandatory for a client to see every login.

• 
  Deanna LeCoyte (@radiodandy75) reported 1 hour ago

  @IGcom @DraconicIntel That's awful after so much hard work and expectations 💔

• 
  Amynah (@Amynah_Aziz) reported 1 hour ago

  @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

• 
  King (@KK39072403) reported 1 hour ago

  @maneco1964 @IGcom #Silver was played and slammed down by almost $3 post it's ATH of $51.38