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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (70%)
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Login (20%)
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Website (10%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Trading platform | |
 Brandenburg an der Havel |
Trading platform | |
| Leer |
Login | |
| Leer |
Trading platform | |
| Hannover |
Trading platform | |
| Stade |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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El Fern (Taking the P*ss)
(@BucklerFern) reported
@IGClientHelp Seems to be a problem accessing the web SB/CFD platform at the moment. Not an issue on a Saturday but could someone check/confirm if this is weekend maintenance and/or ensure it is resolved before Sunday evening.
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Dudemantoo
(@kburdman5) reported
@IGcom @DaveHcontrarian How does the debt ceiling issue factor into your forecast. After watching DeMartino Booth interview, seems possible monkey wrench gets thrown into fed ability to print. Game of chicken brewing and GOP prob not eager to help Biden economy w/ midterms in 2022. TIA
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Urrshak
(@urrshak) reported
@lake_resources How can I access SRN/HIN with @IGcom …seems they do not issue HIN
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Eddy edster
(@eddy_tedster) reported
@IGClientHelp Hi Anda Don't know if you remembered to tell IT - they should have fixed it by now - the problem remains. Thanks
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jitender
(@tillureddy2) reported
@englandcricket @OPope32 @IGcom He got some serious talent. He just need a backup to settle down in the team.
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IGSquawk
(@IGSquawk) reported
@Andrea334506911 Sorry to hear that. No wider reports of issues and accessible our end. Please try restarting your browser and clearing cache etc to see if that helps. If it persists then please get in touch with @IGClientHelp or call our Helpdesk.
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solskjaer’s red army
(@solskjaer_army) reported
@englandcricket @HaseebHameed97 @IGcom Things were so different at this stage. I was so happy. WTF happened after
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Krithivasan Venkatramani
(@KrithivasanVen1) reported
@englandcricket @root66 @IGcom Best opportunity to go past Lara's 400. Bat the entire day tomorrow and hoping other batters support you. Plenty of time....
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HWA
(@h_a_trading) reported
@IGClientHelp @IGClientHelp logged out, logged in, same problem, happening on both PC and Android app. Same thing happened a few months ago before being resolved so someone must know something?
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Suagrius
(@suagrius) reported
@IGClientHelp hiya is the site down?
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Basil Kaye
(@KayeBasil) reported
@IGcom Hi Anda Thanks for your earlier reply. This is still not working without a manual refresh so any idea of when this will be fixed ?
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Jon a. Sommerhauser
(@jonsommerhauser) reported
@IGcom @DaveHcontrarian Well done David- your tendency is o be quick on the call - I think the top will come In As you stated this fall but more reasonable would be 5,000 in December - I went through all my stops on 6 stocks this week still holding 5 other that have not triggered. Bad weak FAANG
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Brothersbond burbon
(@GinaSomerhalder) reported
@IamDomonique__ @IGClientHelp Hey sorry for the inconvenience I was having same issue with my fanpage account and discord which I have a whole lot of memories someone reccomend me to pearlunlock on insta, telegram or WhatsApp +1 (509) 204-1229 she help get the issue done in an hour she's real and legit friend
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Vineet Goyal
(@v4vinni) reported
@IGClientHelp Hi I am facing some serious problem, I have open account on IG and deposit some money now I am being threatened by some people on Whatsapp number and forcing me to deposit more money otherwise they will seal my account and case against me. I am from India.
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Andrea Waldenberger
(@andrea3118) reported
@IamDomonique__ @IGClientHelp I had the same issue ..I never taught of getting my account back …massive appreciation to @calderon_09 on TWITTER .. for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too...
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HWA
(@h_a_trading) reported
@IGClientHelp Issues with US Oil chart on web platform this morning, same things that was happening before. Price ticking but candles not drawing, no 1min candle since 2159 Friday.
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Subhasish Sahu
(@Subhasihh2004) reported
@englandcricket @root66 @IGcom Hey England Cricket! I am a new joinee of your community after this masterful innings from Joe and going file a case against BCCI for performing so bad and demoralising their fans 🙄
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汪七七
(@qxy77733) reported
@IGClientHelp I'm from Malaysia. I need help. which email address should I contact?
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Memorial Heights Quant$
(@omot777) reported
@IGcom what's wrong with your platform? I can't login
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TradeHunter
(@TradeHunter8) reported
@IGClientHelp you having a server issue in the US?
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xi•viii
(@EddLegg) reported
@IGClientHelp I have done this but unfortunately they haven’t been any help, I have chased them for an update several times and had no response.
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Harald Hadrada
(@HaraldHadrada2) reported
@Blowster85 It will trade 3s maybe 4s next week if Arcadia sling shots KING but this access is a joke roll on OTC as @IGcom are being a huge let down.
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Victoria Scholar MSTA
(@VictoriaS_IG) reported
I'll be live in the @IGcom platform at 7:30am UK talking about: -Europe set to open lower -SPX tops 4500 for 1st time -S.Korea is first developed country to raise rates since covid -Oil snaps 3-day win streak -Greggs hit by supply issues -Salesforce jumps after-hours on earnngs
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Qamar Hussain
(@Qamar12Hussain) reported
@IGcom Appreciate your feedback but, there can be no excuse for a 2/3 day delay when other market providers can ensure more or less instant payment into your bank account. Please do look into this because it lets you down as a market leader in #forextrading
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Ross 🇬🇧
(@hometraderross) reported
I'm done with Schwab, way too slow.Back to @igcom now Not that im in $GME or $AMC right now, but they are available again on IG and that was the only reason I left..
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alex!s
(@marchlibra1) reported
@IamDomonique__ @IGClientHelp Sorry for the experience, It’s amazingly frustrating my account was hacked, Appeal never work, I got no response from support, not until someone referred to #support_services129 on Instagram who assist me to recover my account back..
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KAKA_TVVEET
(@KTvveet) reported
@englandcricket @HaseebHameed97 @IGcom These SOFTIES also find ways to dump the team down the drains.. kick such negatives out of National Teams
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Eddy edster
(@eddy_tedster) reported
@IGClientHelp Thanks Anda The problem seems more widespread today with other incorrect movements being provided e.g. C&C Group PLC. It is extremely misleading to be seeing a fall in price for the day that is not real and makes it hard to see what is going on in different watchlists
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Basil Kaye
(@KayeBasil) reported
@IGcom Hi Another problem today for the platform? The tweet news scroll is not updating unless refreshed
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TraderTed
(@TraderTed4) reported
@IGClientHelp your AUSTRALIA 200 Cash Did a massive drop that wasn’t replicated on the futures. Might be an error.