IG status: trading issues and outage reports
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Full Outage Map
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Problems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
- Trading platform (50%)
- Website (25%)
- Login (25%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Berlin
|
Login | 19 days ago |
 Southwark
|
Login | 20 days ago |
|
Radstock
|
Website | 1 month ago |
|
Kendal
|
Trading platform | 2 months ago |
|
Leer
|
Trading platform | 2 months ago |
|
Portsmouth
|
Trading platform | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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IG Issues Reports
Latest outage, problems and issue reports in social media:
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#TPAE (@TpaeSkinnykat03) reported@englandcricket @IGcom Wasn’t Duckett on his “last warning” for tipping a pint on Jimmy’s head? Bloke was battered in Noosa, looks fat and can’t buy a run. Baz’s solution, have another game son. What a tier 2 joke of a cricketing nation. #Ashes
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CT🪐 (@gercekci_V) reported@IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!
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Steven Booth (@boothysl91) reported@englandcricket @RehanAhmed__16 @IGcom Batting down to 4 is a big risk
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fundamentally its a bargain (@its_fundamental) reported@IGClientHelp ARM Holdings PLC ADR (24 Hours) CHART IS BROKEN - MISSING CRITICALPRICE ACTION SINCE 9 LAST NOIGHT (UK time)
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Penny Share Trader (@Penny_Shares) reported@ShareSpeculator @IGClientHelp Yep seems to be a id login issue
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Tony S (@scotty648) reported@ChazWood5 @englandcricket @IGcom Certainly the worst prepared
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Zaraq Afzal (@afzal_zara26257) reported@englandcricket @IGcom An innings of highest quality by Joe Root.
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Mercedes Alfon (@Mers98) reported@schnitzeldaboss @maisielatto @IGcom This Uniswap exploit is a major issue that needs to be addressed. Why isn't an[yone talking about it? Check out my TL - I retweeted it(_
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Guy Edwards (@Nice_GuyEddie) reported@ChazWood5 @englandcricket @IGcom Probably the worst prepared and managed
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Zach Brierley (@Z_brierley) reported@englandcricket @IGcom Has James Vince ever had a good score for England? Truly awful player
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jack (@johnmar74440222) reported@englandcricket @IGcom WTF WID THIS FRAUD TEAM
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jelt (@InfoJelt) reported@IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.
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Kryptogem110x (@kryptogem110x) reported@IGcom Important for IG customers: If you experienced incorrect balances, unjustified spread/fee charges, or trades allowed on non-covered funds, please file a formal complaint with BaFin (DE) or the FCA (UK) now. I can help affected customers draft submissions (checklist + evidence pac
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Jack (@jackbyrne91) reported@englandcricket @RehanAhmed__16 @IGcom We’ve got three number 8s batting 5,6,7 and then a tail of sloggers who come off 1 in 25 innings from 8 down.
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KhanSahiba (@KhanSahibHu) reported@englandcricket @IGcom Facing quality bowling with ease and playing sensibly
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Sengoku (@Sengoku21524499) reportedAnyone else experiencing problems with IG SB's. Live dealing on charts doesn't show anymore?? @IGcom
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Spl183 (@Spl1831) reported@IGClientHelp I cannot log into SB platform ? I can log in to Account Page but then freezing whenever try to get into platform over past 30 mins. Is this a known issue ? If so ETA on being fixed please ?
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Ahmed Mohamed (@sayed_sikaa3) reported@numann14 @IGClientHelp Try reaching out to Grahamtech14 on Instagram regarding any issues with your account they got mine fixed earlier today.
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IG Client Help (@IGClientHelp) reported@knox_trading @IGcom We're sorry about this. We're aware of the issue affecting ASX on our platform. If you need to make changes or open a new ASX position, please call us as our Dealers are ready to help. Thanks so much for your patience while we work on resolving this.
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Andrewdc208 (@andrewdc208) reportedAnyone else's @IGcom Desktop being insanely slow, or is it just me?
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Neil Sanderson (@ChinUpChubbly) reported@maneco1964 @IGcom Forgot my phone today, just found out $50 barrier is broken 👍
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Aaron ***** (@AaronCocks86016) reported@ChazWood5 @englandcricket @IGcom Worst bowling attack for sure, it’s horrible
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Casino Capital (@CasinoCapital) reported@chippycapital I actually like IG generally, am probably one of their longest-standing customers (last century!), but damn @IGClientHelp they'll just ignore you when you try and suggest tiny UX changes that would improve their systems. Am on verge of shutting all my accounts except spreadbet
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David O'Brien (@DavidB87425) reported@RhysBenjamin @englandcricket @IGcom He should never have been on tour, at least Crawley has sort of good history down under and Duckett's got a good average.
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David Fletcher (@DavidFl74160780) reported@IGClientHelp Please help: The live news / twitter feed RH Column no longer works?
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K4bala (@k4bal4) reported@IGcom does your platform is down? I can not trade
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James Oxley (@Stock8115) reported@mark_etters @IGSquawk @IGClientHelp IG customer service is dreadful. Like a call centre.
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Emeka N (@emeka89) reported@IGcom I’ve been on hold for almost 2 hours. Is your customer service phone line open today or not? On google it says 24/7 today, on the app it says it is outside normal working hours Please clarify
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SJ (@stuuk1) reported@joe31756 @IGcom @ChrisB_IG Exactly this. I was well down on FTSE and this week has been beautifully corrected! Same happened before Christmas on Dow
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Sudhin ps (@Sudhinps15) reported@englandcricket @IGcom Stupid management backing jamie overton we need extra bowler This guy overton most of the tym score half century with his ball ( in t20) Sam curren also leak runs how we can defend a big total in a flat track Horrible team selection wood / toung will be good options