IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Login (40%)
• Trading platform (40%)
• Website (20%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Brussels	Trading platform	36 minutes ago
Upminster	Login	3 days ago
Bouzigues	Website	23 days ago
Badajoz	Trading platform	27 days ago
Ciempozuelos	Trading platform	28 days ago
Hackney	Trading platform	28 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A Reasonable Person (@DanielgDan) reported 4 minutes ago

  @englandcricket @IGcom Damn that looks innocuous

• 
  Mr R (@MrR1chmond) reported 5 minutes ago

  @IGSquawk @IGcom have you not woken up yet? System down?

• 
  T Baba (@Boltlightning77) reported 5 minutes ago

  @IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login

• 
  KhanSahiba (@KhanSahibHu) reported 9 minutes ago

  @englandcricket @IGcom Facing quality bowling with ease and playing sensibly

• 
  King (@KK39072403) reported 9 minutes ago

  @maneco1964 @IGcom #Silver was played and slammed down by almost $3 post it's ATH of $51.38

• 
  Matt (@MattySP500) reported 10 minutes ago

  @IGcom But no charts, so you have to flick between accounts... pain in the arse really. Better platforms out there for crypto Will you be able to trade on high volatility days as you do have a tendency of having "We are experiencing issues" on high volatility days.

• 
  Deanna LeCoyte (@radiodandy75) reported 12 minutes ago

  @IGcom @DraconicIntel That's awful after so much hard work and expectations 💔

• 
  Rob ⭐⭐️ (@LordBadshot) reported 14 minutes ago

  @Smudgedann @IGcom Not a happy ship. New mgmt seem to be doing their best to destroy what was a great brand. Trouble is they are printing cash with all this vol so mgmt will believe their own hype. Clients will vote with their feet imo.

• 
  CT🪐 (@gercekci_V) reported 15 minutes ago

  @IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!

• 
  Macro Joe (@wealthelf) reported 16 minutes ago

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  gin&pinklemonade (@Woodywudpeck) reported 19 minutes ago

  @Jack_Donaghy1 @IGcom I've put in a complaint let's see what happens lols

• 
  dismantle_ (@JJJorange) reported 19 minutes ago

  @IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.

• 
  Rich On Macro (@RichOnMacro) reported 20 minutes ago

  @kev123703 @IGcom It’s not the borrow that’s the problem, 10 minutes after Harper requests him to get borrow, he says they are short 100m of stock! Even with borrow, then it would be highly unethical to slot 5 different banks in £20m each just before a -8% announcement! You’d get cut off from all!

• 
  Matt (@MattySP500) reported 21 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Reality (@Factchecker2000) reported 29 minutes ago

  @ChazWood5 @englandcricket @IGcom Nah, the last 3 tours were just as bad. 0-3* 0-4 0-4 0-5 England cricket is trash. The only question mark is how the far are they so arrogant?!?!

• 
  IG Client Help (@IGClientHelp) reported 30 minutes ago

  @knox_trading @IGcom We're sorry about this. We're aware of the issue affecting ASX on our platform. If you need to make changes or open a new ASX position, please call us as our Dealers are ready to help. Thanks so much for your patience while we work on resolving this.

• 
  Andrew Whitaker (@whitaker_andrew) reported 32 minutes ago

  @RhysBenjamin @englandcricket @IGcom Agree to an extent but he’s been poor for a while. This series he’s been another opener though, losing an opener in the first over far too many times. Sibley had a good season and should have been in the squad for stability at the top of the order

• 
  Noah Silverman, PhD (@noah_phd) reported 32 minutes ago

  @igcom @IGClientHelp @IGLabs Does anybody actually look at your whatsapp, intercom, or x messages? Getting any kind of support from your team is nearly impossible.

• 
  Mouse Pillow (@ChazWood5) reported 34 minutes ago

  @englandcricket @IGcom Is this the worst England side to ever tour Australia?

• 
  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported 34 minutes ago

  @IGcom morning. You have blocked my account, your help desk can give me no reason for this. I have tried 3 times to withdraw my balance to no effect, your help desk say there is no record of withdrawal application even though I have email conformation. Is there an issue?

• 
  jack (@johnmar74440222) reported 37 minutes ago

  @englandcricket @IGcom WTF WID THIS FRAUD TEAM

• 
  Kryptogem110x (@kryptogem110x) reported 41 minutes ago

  @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

• 
  Christine Slimm (@chrissies141) reported 45 minutes ago

  @englandcricket @IGcom Pity Atherton is commentating, I really think he has a down on English cricket.

• 
  RightOn (@RightOn10) reported 50 minutes ago

  @englandcricket @IGcom High quality act . Class Act through and through

• 
  smudgedan (@Smudgedann) reported 53 minutes ago

  @adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise

• 
  Sudhin ps (@Sudhinps15) reported 56 minutes ago

  @englandcricket @IGcom Stupid management backing jamie overton we need extra bowler This guy overton most of the tym score half century with his ball ( in t20) Sam curren also leak runs how we can defend a big total in a flat track Horrible team selection wood / toung will be good options

• 
  Andrewdc208 (@andrewdc208) reported 57 minutes ago

  Anyone else's @IGcom Desktop being insanely slow, or is it just me?

• 
  Penny Share Trader (@Penny_Shares) reported 58 minutes ago

  @ShareSpeculator @IGClientHelp Yep seems to be a id login issue

• 
  Dr Prakash Nayak (@SRIPRAKASH76) reported 60 minutes ago

  @IGcom Hi there having problem trying to complete form w8 ?.I emailed your CS got a complicated reply. They say the form expired. I find that strange. How can a form expire? Can you send a fresh form ?Was looking for better customer support.Thank u

• 
  ShareSpeccy (@ShareSpeculator) reported 1 hour ago

  @baz_trading @IGClientHelp Are you getting the same error?