IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Login (45%)
• Trading platform (36%)
• Withdrawals (9%)
• Website (9%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Castleford	Withdrawals	12 hours ago
Paris	Login	14 days ago
Brussels	Trading platform	16 days ago
Upminster	Login	18 days ago
Bouzigues	Website	1 month ago
Badajoz	Trading platform	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Macro Joe (@wealthelf) reported 5 minutes ago

  @HLInvest systems still down. Zero ability to trade. Adds to my experience of repeated resilience issues, admin friction, delays, and inability to act when it matters. @IGcom — serious opportunity here. Why is your SIPP not execution-only? Requiring adviser sign-off to transfer is completely out of step with modern, self-directed investors. Build it properly and you’ll win a lot of business...certainly mine...be quick!

• 
  IG Client Help (@IGClientHelp) reported 6 minutes ago

  @Mr_K2015 @IGcom Sorry to hear you're having trouble. We'll DM you shortly to understand more about the issue and help get it sorted as quickly as possible.

• 
  SimplyGreat (@MiaJenkinsonXXx) reported 9 minutes ago

  @MWJS82 @englandcricket @IGcom They could have all the warmups they want and it wouldn't change the outcome as long as you have Key, McCullum and Stokes in background. I hope everyone is bracing themselves for the most embarrassing series loss we've ever had down under

• 
  G. (@LArsenal96) reported 10 minutes ago

  @englandcricket @IGcom I do think not putting Jacks or Stokes at 3 is stupid. Instead you wanna chuck a 21 year old in the deep end for no reason? Pope didnt bat at 3 when he first came in & neither should Bethell.

• 
  QuantumX (@QuantumStateX) reported 11 minutes ago

  @IGcom Customer Service Down

• 
  10xHunter (@10xHunter) reported 13 minutes ago

  @IGcom fix your website. The buy and sell buttons are not updating the live price. Also, your AI helpbot is terrible.

• 
  Foz (@flounders912) reported 14 minutes ago

  @IGClientHelp Hey, I've been asked to upload ID but the verification link on the website seems to be disabled and the app doesn't prompt it or seemingly have anywhere to upload. Is verification down ? Ta

• 
  K4bala (@k4bal4) reported 15 minutes ago

  @IGcom does your platform is down? I can not trade

• 
  A Reasonable Person (@DanielgDan) reported 19 minutes ago

  @englandcricket @IGcom Damn that looks innocuous

• 
  scottie (@dingle1964) reported 21 minutes ago

  @englandcricket @IGcom Bashir has become a victim of Englands bad batting .

• 
  Harald Hadrada (@HaraldHadrada2) reported 23 minutes ago

  @bonker99 @TradersDesk7jd @IGClientHelp Just stupid isn’t it. I guess that’s what happens when you make it free. They earn betting against us

• 
  Ruud Kist (@Ruud_Kist) reported 29 minutes ago

  @IGClientHelp I have been waiting for a deposit for over 24 hours and can't reach support via phone/chat. Can you help?"

• 
  paul Borrowdale (@BorrowdalePaul) reported 32 minutes ago

  @ChazWood5 @englandcricket @IGcom oh god yes awful bowling attack dodgy wicket keeper no spinner terrible openers.

• 
  justaman (@justamantrading) reported 34 minutes ago

  @topstocks2024 @IGcom Tried an actual buy and had the same issue this time. Only closing, no buying. Frustrating.

• 
  Matt (@MattySP500) reported 35 minutes ago

  @IGcom But no charts, so you have to flick between accounts... pain in the arse really. Better platforms out there for crypto Will you be able to trade on high volatility days as you do have a tendency of having "We are experiencing issues" on high volatility days.

• 
  Rupert 🇬🇧 (@RGrauholz1871) reported 36 minutes ago

  @ChazWood5 @englandcricket @IGcom No, but this is the worst Australian side since 2011

• 
  Harald Hadrada (@HaraldHadrada2) reported 38 minutes ago

  @TradersDesk7jd @bonker99 @IGClientHelp Well I write down my quotes daily on high octane ones i get to 85 odd then be very select. Not saying your sting in your case but on me it’s defo 100

• 
  KhanSahiba (@KhanSahibHu) reported 44 minutes ago

  @englandcricket @IGcom Facing quality bowling with ease and playing sensibly

• 
  Aaron ***** (@AaronCocks86016) reported 46 minutes ago

  @ChazWood5 @englandcricket @IGcom Worst bowling attack for sure, it’s horrible

• 
  Wally ****** (@Wally_Was_Here) reported 47 minutes ago

  @IGcom Damn bro, how do we get into the action

• 
  Andrewdc208 (@andrewdc208) reported 51 minutes ago

  Anyone else's @IGcom Desktop being insanely slow, or is it just me?

• 
  Geraint Morris ⚡️🔋 (@TheWelshBull) reported 52 minutes ago

  @englandcricket @IGcom If the run stays away and the boys bat the overs they cruise home here. Imagine knocking them off 0 down

• 
  WhatsaMata8 (@whatsamata8) reported 54 minutes ago

  @IGcom how do I get to speak to a human to resolve an issue? I’m trapped in AI chatbot hell where it keeps telling me to do something that doesn’t work, over and over again

• 
  Penny Share Trader (@Penny_Shares) reported 54 minutes ago

  @ShareSpeculator @IGClientHelp Yep seems to be a id login issue

• 
  Guy Edwards (@Nice_GuyEddie) reported 55 minutes ago

  @ChazWood5 @englandcricket @IGcom Probably the worst prepared and managed

• 
  Matt (@MattySP500) reported 59 minutes ago

  @IGClientHelp mobile login on iphone not working ?

• 
  Kryptogem110x (@kryptogem110x) reported 1 hour ago

  @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

• 
  J.Hick (@Hickbcfc) reported 1 hour ago

  @englandcricket @IGcom 37 💯 is crazy and he’s not slowing down

• 
  CarlRambo2025 (@CarlRambo2025) reported 1 hour ago

  @IGcom Why isn't XRP on your picture? Solano breaks down every 2nd month

• 
  andy mufc (@AndrewFearn95) reported 1 hour ago

  @gazzriley @englandcricket @IGcom Your best player normally bats at 4, so I don’t mind Root staying there - especially as he’s already tried 3 and struggled. Brook on the other hand is vice-captain, he needs to take on a bigger role in the team, it might actually help his game giving him more responsibility.