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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (83%)
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Website (17%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Leer |
Trading platform | |
 Portsmouth |
Trading platform | |
| Basingstoke |
Trading platform | |
| Brandenburg an der Havel |
Trading platform | |
| Leer |
Login | |
| Leer |
Trading platform |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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King Nidge
(@KingNidgey) reported
@Dannystorer @IGClientHelp @IGSquawk Their phone support just told me up to 5 working days once they receive them from their broker. There again, he was probably just throwing out BS because he didn't know himself.
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YOUAREMYBORO 🏴🏴🇺🇦 🇺🇦
(@THEREALBORO) reported
@englandcricket @IGcom Should of extended play another 30 mins and let's them smash Bracewell worst spinner I've ever seen at this level. Nicely done lads, it's terrific to watch this 🙌🔥
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ollieMaqsDad
(@MaqsDad) reported
@HLInvest @IGcom $TYDE is down another 10% this morning and you still haven't allocated my shares to me. This is criminal!!!!! When will you deliver them when $TYDE is worth $0
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AnnRaj
(@anandhinagaraj) reported
@IGClientHelp hi, not able to open the platform on the internet but the app works. can you pl help
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castor pineda
(@AmgelFox) reported
@IGcom In June 2011, #Bitcoin price temporarily crashed down to $0.01 from a $32 high following the hack at MtGox. Stay the course, DCA, and secure your coins. You all should Follow @Glomaun he knows his stuff when it comes to BTC and other Cryptos, his tweets have been helpful so far
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Cobi
(@peppertree_ave) reported
@IGClientHelp I can't log in to my account. Are you guys still busy with maintenance?
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Dan Towell
(@behindthegaze) reported
@englandcricket @JamieOverton @IGcom This lad can bat, solid down the lower order
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Alex Tezcatlipoca
(@alexneutronstar) reported
@MetalsDaily @IGcom Gold price dropping that bad makes absolutely no sense
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ollieMaqsDad
(@MaqsDad) reported
@IGClientHelp Hi, it seems everyone is receiving shares except your clients. Do you have any more updates? The share price dropped 66% yesterday, and I was unable to do anything about it. Do I need to make a complaint to the @TheFCA
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Mark Gray
(@rich29uk) reported
@englandcricket @KNCBcricket @IGcom What's the point bowling first? You'll bowl them out for 250 and then chase it down with 10 overs to spare. The fans wanted to see another run at 500.
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Lewis
(@LewBrealey) reported
@AdamDutton1 @englandcricket @IGcom Get buttler opening batting in tests and crash it to all parts
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👑𝐅𝐫𝐚𝐧𝐬𝐢𝐧𝐚👑
(@Yofransy1) reported
@IGClientHelp hello so the add yours feature is not working for me.ive tried it all.updating my device,clearing catch and data aswell as uninstalling the device but its not working for my account.but on my spamm account it working.whats going on??😪pls help
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Bob Reeves
(@ScalperVol) reported
@IGcom Another day, another problem with IG. In the middle of a market crash, US 500 options are closed, it is not possible to buy, sell or close a position without calling the desk which does not pickup.
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👑𝐅𝐫𝐚𝐧𝐬𝐢𝐧𝐚👑
(@Yofransy1) reported
@instagram @IGClientHelp hello so the add yours feature is not working for me.ive tried it all.updating my device,clearing catch and data aswell as uninstalling the device but its not working for my account.but on my spamm account it working.whats going on??😪pls help
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JUST A CASUAL GUY|| ENGLAND🏴
(@JUSTACASUAL699) reported
@englandcricket @IGcom Only the IPL lad scoring runs, maybe IPL was never the problem
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King Nidge
(@KingNidgey) reported
@IGSquawk @IGClientHelp @Dannystorer Can you confirm who the custodian broker or clearing house is? I still haven't received any updates from your support, its beyond inconvenient at this point.
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TheBeeaka
(@thebeeaka) reported
@IGcom Demo account price action stopped before 2:30 and hasn't moved since. Is there a problem?
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HFT.news
(@news_hft) reported
@IGcom Unable to login to a/c and no password request being sent
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yaz jehanzeb
(@jehanzeb_yasir) reported
@IGClientHelp hi I’m out of country and not able to log in not able to access any IG web page, can you tell me what’s the issue, it is the case because I’m abroad and phone is on aeroplane mode though my wifi is on? Pls can you help and let me know so I can start trade
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Anurag Jadia
(@AnuragJadia) reported
@englandcricket @jimmy9 @IGcom Its such a bad place to play cricket. Should not play international matches in England due to weather conditions. As spectator, it's really annoying 😡
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The Wolf
(@larryronaldpar1) reported
@IGcom why so slow with my sell order it’s been sitting there for over an hour 🤷🏻
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ollieMaqsDad
(@MaqsDad) reported
It's down another 5% pre-market and even after 1week I still don't have my shares 🤬🤬🤬 @HLInvest @IGClientHelp #Criminal $Tyde
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Yups
(@Dannystorer) reported
@MaqsDad @IGClientHelp I have a bad feeling about this. its open to trade for everyone else in 12 minutes, I have seen hundreds of people that received them today
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ΛMIƬ
(@InfinityMusicAS) reported
@DanNicholls03 @englandcricket @IGcom My bad
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The Wolf
(@larryronaldpar1) reported
@IGClientHelp why so slow with my sell order, it’s been sitting there for over an hour🤷🏻
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Mordechai Blauerstein
(@MBlauerstein) reported
@crashingBitcoin @IGcom What happened to the gold bug guy?
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Fiddlestickzmuzik
(@Fiddlestickzmu1) reported
@englandcricket @KNCBcricket @IGcom WTF does ECB geoblock watching cricket on line..? do they not want people to watch and be interested in the game..?
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Izazul Aftab
(@izazoriginal) reported
@englandcricket @KNCBcricket @IGcom Let them score 400 and chase it down
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Mitch Walmsley
(@mitchw05) reported
@GHodgsonSport @englandcricket @IGcom Saw the notification and thought this was a signing gif you've let me down GH
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Tb
(@truant2tb) reported
@IGClientHelp all withdrawal requests are failing, I’ve used this card multiple times. I call in and press “2” on the IVR and it’s a recorded msg in FRENCH wtf is going on?!? I want to be able to withdraw!!