IG status: trading issues and outage reports
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Full Outage Map
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Problems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
- Login (62%)
- Trading platform (23%)
- Website (13%)
- Withdrawals (2%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Trading platform | 10 days ago |
 Stuttgart
|
Login | 29 days ago |
 Brest
|
Trading platform | 29 days ago |
|
Valence
|
Website | 29 days ago |
|
Le Puy-en-Velay
|
Login | 29 days ago |
|
Elne
|
Login | 29 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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howsmygf (@howsmygf) reported@IGcom anyone can login?
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Molibar (@Molibar) reported@IGcom So is IG down now, or is it just me?
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dismantle_ (@JJJorange) reported@IGcom @financialombuds I am also still pending a reply to this issue from last week, they have gone beyond 1 business day.
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Mahakala (@waimeazach) reported@IGcom @PiQMarkets This is not true. Quantum computing solves very specific problems, it will not compete with gpu’s
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NM1 - (@AimforProfit) reported@IGcom What is going on , trades not showing or closing, and support at a standstill.
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Nassar Sandusky (@NassarSandusky) reported@TheMoneySponge @IGcom What platform are you switching too? I’ve only joined at the start of the year they are awful. Thought it just me who couldn’t log in
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Dave (@djp4976) reportedIf it ain’t bad enough having @IGcom take away live quotes without warning, we now have @LondonSouthEast displaying no trades
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JJ (@investing256) reported@IGcom I've just heard IG are withdrawing the RSP service from your stockbroking accounts. Is this true ? If so, why have you not given customers several months notice so we have time to move accounts elsewhere ?
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Trafalgar (@tardigrade911) reported@IGcom It is down, and as usual no feedback from their clients support.
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Hafiz AI 🇧🇩🇬🇧 (@hafiz_11120) reportedOver 15 minutes on the phone and still no answer @IGcom. Both app and website is down. Can’t lock the profit
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Perihelion (@PeriHelion96002) reported@network_surrey @IGcom Same problem. On the phone to their helpdesk - been kept on hold for 1.5h now.
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Daveodee (@daveodee) reported@GeordiePhilUK @IGcom @IGClientHelp I see IG as quiet on here as their customer service was during the outage.
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𝕺 (@Qblivionn) reported@TheMoneySponge @IGcom How do you move to a different provider while IG is down?
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Tom Norman (@plaste) reported@wealthelf @HLInvest @IGcom I'm trying out Trading212 for an ISA and not having any issues so far. Had it for about 6 months. (Though was an expensive spread for a smallcap.)
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LairdElmski (@LairdElmski) reported@CasinoCapital @IGcom Sold this am @46.15 ..can't help myself...short June and July puts still thou Great call ..hope you stay on board
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Barefooted Rascal (@bushy1113) reported@IGcom This is all very lovely but your platform shutting down just before the market open on such an important day is totally unacceptable
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Harald Hadrada (@HaraldHadrada2) reported@Smudgedann @robjohnsonrj1 @IGcom Service company and a bloody good one v now a load of **** that bets against us at every juncture and when they are losing shut up shop.
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Peroni (@BantheGoldKit) reported@englandcricket @IGcom Shame that the rest of them batting are useless. Playing stupid shots
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jelt (@InfoJelt) reported@IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.
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Buttercup Serenity (@cthao2101) reported@MBdaytrading @IGcom they are a shitshow they screwed up my account so cant get mkt orders and calling me a liar despite screenshots after 1 week terminated the chat unresolved customer service is the worst i have ever come across i am transferring out
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⚡️GeordiePhil⚡️ (@GeordiePhilUK) reportedIG advertising on the up IG client service tanking Over the last year the quality of service all round from @IGcom has been shocking. @IGClientHelp what is going on!
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peter (@A7068AP) reported@IGSquawk @IGcom @IGTradingFloor Please "fix" Wall St, daily options.
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Perihelion (@PeriHelion96002) reported@IGcom The platform's fecked. No help or communications to customers.
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Mr ********** (@MrShitbagger) reported@IGClientHelp IG down ?
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Andy (@Blowster85) reported@MBdaytrading @IGcom System is down mate. Has been since 2:30pm
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George Wood (@GeorgeW31810800) reported@Molibar @IGcom Yes it’s down for me too. Right before US open…. Very poor
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George Wood (@GeorgeW31810800) reported@IGcom Down over 30 mins now.
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Dougparkspropertynest (@network_surrey) reported@IGcom Is there ANYONE answering your phones or Whatsapp Help messages ??!!… now been on hold for nearly 10 minutes !… this is NOT a great service at all. How can i get help to log in to my account?… am unable to via either mobile or laptop !
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MikeN (@Mikenarm) reported@djp4976 @IGcom They need to sort their **** out. Terrible atm
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MB (@MBdaytrading) reported@IGcom so says goto status page then get this !! @IGcom This page is currently inactive and can only be viewed by team members. To see this page, sign in or request an account.