1. Home
  2. ❯
  3. Companies
  4. ❯
  5. IG
IG

IG status: trading issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  • 50% Trading platform (50%)
  • 25% Website (25%)
  • 25% Login (25%)

Live Outage Map

The most recent IG outage reports came from the following cities:

CityProblem TypeReport Time
Berlin Login 22 days ago
Southwark Login 22 days ago
Radstock Website 1 month ago
Kendal Trading platform 2 months ago
Leer Trading platform 2 months ago
Portsmouth Trading platform 2 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • numann14
    NNNuman (@numann14) reported

    @IGClientHelp there's an error showing up everytime i try to open or close an position saying 'your account is restricted from opening new positions'. Need urgent help please.

  • Amynah_Aziz
    Amynah (@Amynah_Aziz) reported

    @IGcom Client Services help desk referred the matter to backend team to investigate & resolve, still awaiting. I may be a very small fish but am a potential customer; very disappointed with your service.

  • MattySP500
    Matt (@MattySP500) reported

    Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

  • MattySP500
    Matt (@MattySP500) reported

    Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

  • Les_NortonAU
    Les Norton (@Les_NortonAU) reported

    @englandcricket @IGcom i still think hes sitting down when hes standing up

  • jeffalan2112
    John Dow (@jeffalan2112) reported

    @IGClientHelp Your QR code to verify debit cards is not working. The page that loads just spins and spins. Your IT should look into that.

  • rohitchad18
    rohitchad18 (@rohitchad18) reported

    @IGcom , your online portal and app are not loading. Is there a server outage?

  • BeastKrypto10x
    KryptoBeast (@BeastKrypto10x) reported

    Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only. @IGcom

  • Smudgedann
    smudgedan (@Smudgedann) reported

    @adstrader @IGcom Reckon that’s a clerical error. Would be surprised if it isn’t all of them once they realise

  • Mark_Newton1
    Mark Newton (@Mark_Newton1) reported

    @djp4976 @IGcom There customer service is zero, call centre staff giving out wrong information. Philippines and Eastern Europe call centres useless. Their IT infrastructure is 3rd world & needs upgrading, but they spend 000's millions on new acquisitions to the detriment of the platform.

  • joe31756
    joe ele (@joe31756) reported

    @IGcom Quarter and monthly Options expiry this week for this reason the oil price is down

  • Mers98
    Mercedes Alfon (@Mers98) reported

    @schnitzeldaboss @maisielatto @IGcom This Uniswap exploit is a major issue that needs to be addressed. Why isn't an[yone talking about it? Check out my TL - I retweeted it(_

  • DanielgDan
    A Reasonable Person (@DanielgDan) reported

    @englandcricket @IGcom Damn that looks innocuous

  • Atharcrypto
    ATHAR (@Atharcrypto) reported

    @IGcom Let’s help your project get the attention it deserves. Work with us—DM me!

  • AbsB498343
    Abs B (@AbsB498343) reported

    @englandcricket @IGcom Whats happened to Ducketts form? Hope he gets these awful innings out of his system before the Ashes. Tbf was an unplayable delivery

  • Woodywudpeck
    gin&pinklemonade (@Woodywudpeck) reported

    @IGcom @IGSquawk ..I can't access your financial spreadbetting account ..message says "Bad request" ...any reported issurs please .I need to access my account on my laptop

  • its_fundamental
    fundamentally its a bargain (@its_fundamental) reported

    @IGClientHelp Known issue with platform? @IGcom Funds / Cash balances are wrong on both browser and phone app.

  • Heetan001
    Heetan J (@Heetan001) reported

    @IGcom so far your service has been atrocious. Not only have I called and emailed and filled a formal complaint but no one has had the decency to called me back…

  • McAdamNo5
    TomMcAdamNo5 (@McAdamNo5) reported

    @NWSportDave @englandcricket @IGcom Awful standard bar root and brook

  • gercekci_V
    CT🪐 (@gercekci_V) reported

    @IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!

  • InfoJelt
    jelt (@InfoJelt) reported

    @IGcom no one answering phone or chat for 2 hours. Someone or a lot of people need to complain to the FCA about this scam company.

  • ChinUpChubbly
    Neil Sanderson (@ChinUpChubbly) reported

    @maneco1964 @IGcom Forgot my phone today, just found out $50 barrier is broken 👍

  • dingle1964
    scottie (@dingle1964) reported

    @englandcricket @IGcom Bashir has become a victim of Englands bad batting .

  • Woodywudpeck
    gin&pinklemonade (@Woodywudpeck) reported

    @Jack_Donaghy1 @IGcom I've put in a complaint let's see what happens lols

  • CarlRambo2025
    CarlRambo2025 (@CarlRambo2025) reported

    @IGcom Why isn't XRP on your picture? Solano breaks down every 2nd month

  • MattySP500
    Matt (@MattySP500) reported

    Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

  • KhanSahibHu
    KhanSahiba (@KhanSahibHu) reported

    @englandcricket @IGcom Facing quality bowling with ease and playing sensibly

  • AZMIH_Rosen
    Rosen (@AZMIH_Rosen) reported

    @englandcricket @IGcom Absolutely school boy error from #HarryBrook

  • TradeFloorAudio
    Trading Floor Audio (@TradeFloorAudio) reported

    @IGcom They traded 5.08% intra-day on Wednesday of last week Down nearly 100bp in just two and a half trading sessions !!!!! Quite unbelievable move

  • IGcom
    IG (@IGcom) reported

    @Heetan001 We're really sorry to hear about your experience. That’s certainly not what we strive for. If you're still waiting for a resolution, please send your account number and a brief summary of the issue to @IGClientHelp via DM so we can investigate and assist you further.