IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (50%)
• Website (25%)
• Login (25%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Berlin	Login	20 days ago
Southwark	Login	21 days ago
Radstock	Website	1 month ago
Kendal	Trading platform	2 months ago
Leer	Trading platform	2 months ago
Portsmouth	Trading platform	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported 2 minutes ago

  @IGcom morning. You have blocked my account, your help desk can give me no reason for this. I have tried 3 times to withdraw my balance to no effect, your help desk say there is no record of withdrawal application even though I have email conformation. Is there an issue?

• 
  The Return (@TumbleweedChase) reported 4 minutes ago

  @englandcricket @IGcom You reminded me the cricket was on, so i turned it on and we're now down to 7. 😒

• 
  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported 5 minutes ago

  @IGcom @IGClientHelp Unfortunately I will be making a complaint to the Financial Conduct Authority. My account remains blocked, my monies still not transfered out after repeated requests, no reply to DM.

• 
  Rich On Macro (@RichOnMacro) reported 8 minutes ago

  @kev123703 @IGcom It’s not the borrow that’s the problem, 10 minutes after Harper requests him to get borrow, he says they are short 100m of stock! Even with borrow, then it would be highly unethical to slot 5 different banks in £20m each just before a -8% announcement! You’d get cut off from all!

• 
  Jam4U (@Jam4u_75) reported 8 minutes ago

  @IGcom My L2 is not stream trade data - is there a problem? Anyone else having issues?

• 
  Sengoku (@Sengoku21524499) reported 9 minutes ago

  Anyone else experiencing problems with IG SB's. Live dealing on charts doesn't show anymore?? @IGcom

• 
  Gurkin (@gurkin192) reported 12 minutes ago

  @IGcom Portal not working..... WTF?!

• 
  Rupert 🇬🇧 (@RGrauholz1871) reported 13 minutes ago

  @ChazWood5 @englandcricket @IGcom No, but this is the worst Australian side since 2011

• 
  Mouse Pillow (@ChazWood5) reported 15 minutes ago

  @englandcricket @IGcom Is this the worst England side to ever tour Australia?

• 
  King (@KK39072403) reported 20 minutes ago

  @maneco1964 @IGcom #Silver was played and slammed down by almost $3 post it's ATH of $51.38

• 
  TheSecretTravelAgent (@japers_1984) reported 20 minutes ago

  @IGcom Worst take of the day goes to…..

• 
  𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦 (@the_carpdiem1) reported 20 minutes ago

  @englandcricket @IGcom No problem brooky

• 
  matt (@clarityenjoyer) reported 20 minutes ago

  @englandcricket @IGcom Terrible team

• 
  Topinfo (@TopTradersADVFN) reported 21 minutes ago

  @ValliAkber @ii_couk @IGcom Yes it’s going live next few days. Will put the link on here and The Telegram group and reply to emails if I get from that. The App/platform I’m using is not Telegram itself and another App/Platform and the only reason I created that group is to provide information about the new subscription service as Twitter kept blocking some of my posts on here. Thx 🙏 Tops

• 
  Tan Eriogerg (@nasteegee) reported 22 minutes ago

  @englandcricket @IGcom Do you English folk just consider it a loss as soon as the boys get on the plane to come down here to convict/peasant land?

• 
  Girish Menon (@wildlifegiri) reported 30 minutes ago

  @englandcricket @IGcom The worst team ever

• 
  KryptoBeast (@BeastKrypto10x) reported 30 minutes ago

  Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only. @IGcom

• 
  NNNuman (@numann14) reported 31 minutes ago

  @IGClientHelp there's an error showing up everytime i try to open or close an position saying 'your account is restricted from opening new positions'. Need urgent help please.

• 
  Mr R (@MrR1chmond) reported 36 minutes ago

  @IGSquawk @IGcom have you not woken up yet? System down?

• 
  AnnRaj (@anandhichetlur) reported 39 minutes ago

  @IGcom @IGSquawk IG is not handling my isa transfer in request well. AI based help centre or WhatsApp doesn’t help. On the phone for 15 minutes to hear the same message. Very disappointing service. can you help please

• 
  Mr•K (@Mr_K2015) reported 40 minutes ago

  @IGcom Can’t login to my account?

• 
  RightOn (@RightOn10) reported 44 minutes ago

  @englandcricket @IGcom High quality act . Class Act through and through

• 
  Stephen Hampson (@StephenHampson) reported 45 minutes ago

  @englandcricket @IGcom Having to watch these clips here because @virginmedia provide such a shocking service to its customers. Not been able to watch anything since Wednesday. Bravo

• 
  CT🪐 (@gercekci_V) reported 46 minutes ago

  @IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!

• 
  JB (@thedarkonexx) reported 48 minutes ago

  Hi @IGClientHelp . I have a GBP Share Dealings account and want to hold the balance in USD, and buy and sell U.S shares with USD only. I've tried changing the currency settings to "Manual", but when selling U.S shares the value still gets converted to GBP. Any help appreciated

• 
  Gaurav Jindal (@gj100596) reported 49 minutes ago

  @englandcricket @IGcom That's a good comeback from England after being 1-0 down in the series. A lot of work to do but a good start #SLvENG

• 
  kris b (@boisy12uws) reported 54 minutes ago

  @IGcom This is a maj_or issue that needs to be addressed. Why isn't anyone discussing it? Check out my TL for the link, I RTd]`

• 
  Penny Share Trader (@Penny_Shares) reported 55 minutes ago

  @ShareSpeculator @IGClientHelp Yep seems to be a id login issue

• 
  scottie (@dingle1964) reported 56 minutes ago

  @englandcricket @IGcom Bashir has become a victim of Englands bad batting .

• 
  Neil Sanderson (@ChinUpChubbly) reported 59 minutes ago

  @maneco1964 @IGcom Forgot my phone today, just found out $50 barrier is broken 👍