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IG status: trading issues and outage reports

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Full Outage Map

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

  • 61% Login (61%)
  • 23% Trading platform (23%)
  • 13% Website (13%)
  • 3% Withdrawals (3%)

Live Outage Map

The most recent IG outage reports came from the following cities:

CityProblem TypeReport Time
London Trading platform 4 days ago
Stuttgart Login 23 days ago
Brest Trading platform 23 days ago
Valence Website 23 days ago
Le Puy-en-Velay Login 23 days ago
Elne Login 23 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • adythompson
    X (@adythompson) reported

    First time I open a position with @IGcom in month's and now can't log in, I'm glad I've got the majority of investments now with @Trading212 πŸ™ Bad show @IGClientHelp 😑

  • HaraldHadrada2
    Harald Hadrada (@HaraldHadrada2) reported

    @Smudgedann @robjohnsonrj1 @IGcom Service company and a bloody good one v now a load of **** that bets against us at every juncture and when they are losing shut up shop.

  • A7068AP
    peter (@A7068AP) reported

    @IGcom please can somebody pick up the phone on the helpdesk - I am having difficulty opening an account and some help would be appreciated @ChrisB_IG

  • bushy1113
    Barefooted Rascal (@bushy1113) reported

    @IGcom This is all very lovely but your platform shutting down just before the market open on such an important day is totally unacceptable

  • TheSphinxRocks
    TheSphinx 🐿️ (@TheSphinxRocks) reported

    @IGcom You seem to be having problems the last few days. Data migration not going well?

  • MBdaytrading
    MB (@MBdaytrading) reported

    @GODOFFI @IGcom Actually really like the platform , but yes the issues are really frustrating

  • LordBadshot
    Rob ⭐⭐️ (@LordBadshot) reported

    @Smudgedann @IGcom Not a happy ship. New mgmt seem to be doing their best to destroy what was a great brand. Trouble is they are printing cash with all this vol so mgmt will believe their own hype. Clients will vote with their feet imo.

  • QuantumStateX
    QuantumX (@QuantumStateX) reported

    @IGcom Customer Service Down

  • MrR1chmond
    Mr R (@MrR1chmond) reported

    @IGSquawk @IGcom have you not woken up yet? System down?

  • JJJorange
    dismantle_ (@JJJorange) reported

    @IGClientHelp So next steps is complaints to see if we can conclude an understanding. There is no point displaying a closed positon to a customer and then arbitrarily reconciling to another point in time.

  • PeriHelion96002
    Perihelion (@PeriHelion96002) reported

    @IGcom The platform's fecked. No help or communications to customers.

  • KarmjitR
    Karmjit Riarh (@KarmjitR) reported

    @TheMoneySponge @IGcom It’s down in Singapore too

  • neary_darren
    Darren Neary (@neary_darren) reported

    @TheMoneySponge @IGcom Any support on where to switch ? Such a shame it was the best platform for me

  • BantheGoldKit
    Peroni (@BantheGoldKit) reported

    @englandcricket @IGcom Shame that the rest of them batting are useless. Playing stupid shots

  • hafiz_11120
    Hafiz AI πŸ‡§πŸ‡©πŸ‡¬πŸ‡§ (@hafiz_11120) reported

    Over 15 minutes on the phone and still no answer @IGcom. Both app and website is down. Can’t lock the profit

  • MBdaytrading
    MB (@MBdaytrading) reported

    been holding for @IGcom for over 30 mins ! awful

  • anandhichetlur
    AnnRaj (@anandhichetlur) reported

    @IGcom hi, I requested a part cash transfer which was confirmed again by email but have got a message that my stock holdings are being transferred. Not sure why this confusion. Can you please help

  • daveodee
    Daveodee (@daveodee) reported

    @GeordiePhilUK @IGcom @IGClientHelp I see IG as quiet on here as their customer service was during the outage.

  • Jarvy55
    Jarvy55 (@Jarvy55) reported

    @henrymcivor @IGcom Terrible customer service no replys to emails.

  • 11invest
    11invest (@11invest) reported

    @IGcom Have you been hacked? Can’t get into anything and even your platform status page is down. Losing so much money as I can’t close trades

  • ii_couk
    interactive investor (ii) (@ii_couk) reported

    @frankzondervan2 @IGcom Sorry to hear that you are having issues. If you would like us to look into what is going wrong please contact us via secure message or call us on 0345 607 6001 and we can assist over the phone.

  • gercekci_V
    CTπŸͺ (@gercekci_V) reported

    @IGcom MAYBE YOU SHOULD HAVE A FASTER REACHABLE CUSTOMER SERVICE ESPECIALLY WHEN YOUR SYSTEMS ARE NOT RESPONDING!!!

  • TheMoneySponge
    πŸ’° π‘Ίπ’‘π’π’π’ˆπ’† πŸ’° (@TheMoneySponge) reported

    as expected @IGcom - can't now login to web platform rubbish already started moving my trading account to another provider

  • 1forextrader1
    forex πŸšœπŸ§‘πŸ»β€πŸŒΎπŸ‡¬πŸ‡§ (@1forextrader1) reported

    @IGcom Ig down again!!!!!

  • LorenzettiRob
    Roberto Lorenzetti (@LorenzettiRob) reported

    @Molibar @IGcom it’s down for me too.

  • Wally_Was_Here
    Wally ****** (@Wally_Was_Here) reported

    @IGcom Damn bro, how do we get into the action

  • andrewdc208
    Andrewdc208 (@andrewdc208) reported

    @IGClientHelp did ur system just go down?

  • BezosRic
    Ricβ‚Ώezos (@BezosRic) reported

    @DonaldPond6 @IGcom Yes, wonder if the decision was made further down the chain. If the CEO was aware that's an absolute shocker. Might be an opportunity for @vladtenev at Robinhood to steal some more UK market share by just offering better customer experiences.

  • wsbxsg
    wsbx (@wsbxsg) reported

    @IGcom IG down again!! wtf man

  • Woodywudpeck
    gin&pinklemonade (@Woodywudpeck) reported

    @Blowster85 @Butterheart886 One issue is @IGcom stopping trading in it in June ..might havexan impact if forced sellers..I've yet to find a broker I can transfer to