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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Full Outage Map
WithdrawalsProblems in the last 24 hours
The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at IG. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by IG users through our website.
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Trading platform (86%)
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Website (14%)
Live Outage Map
The most recent IG outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kendal |
Trading platform | |
 Leer |
Trading platform | |
| Portsmouth |
Trading platform | |
| Basingstoke |
Trading platform | |
| Brandenburg an der Havel |
Trading platform | |
| Leer |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Vikas Kansra
(@VikasKansra) reported
@IGClientHelp Having issues loging in my account, can you please help, tried ringing but no answers
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Sierra117
(@Sierra117_Jon) reported
@Toro_AIM @IGcom @HLInvest Easy choice. HL have been utter dogshit for months. In fairness to IG it's only been rough this week and that's because of gamestock presumably. HL don't even have SB/CFD on that platform so they've less excuses for their issues. HL haven't pick up their phones for months either
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Johan
(@JohanDXB) reported
@IGcom IG not working
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bautopsy
(@bautopsy) reported
@IGClientHelp can't login to app nor website. Can't imagine how many ppl are losing $$$.
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William
(@FtseSpecialist) reported
@IGClientHelp Platform down again. Mobile not working. Website not working. Reports all over internet and not even a tweet to clients. Bad service
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Gargoyle
(@Robski_9) reported
@IGcom Sort your system out please. Absolutely terrible customer service.
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Carlos
(@OutCntxtParadox) reported
@IGcom 3 days in a row the platform goes down from 1430 onwards, is time to do something about it guys! Telephone is of no use from this time either!!
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Trelawney
(@trelawney89) reported
@IGClientHelp Unable to access your platform either via mobile or desktop. Please can you fix this asap
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cranage
(@cranage91608618) reported
@IGcom is really becoming one of the worst trading Platforms once there is high volatility their platform mysteriously stops working !!! Time to report them to the Fca for investigation. And when you call them it takes ages ,👎
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Ashraf Laidi
(@alaidi) reported
Platform of at least 1 major UK online broker has been down for over 1 hr . I will not specify which. #unacceptable. It is 1 of these 3. @IGcom @CMCMarkets @CityIndex #forex
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uw0tm8
(@rags2richesm8) reported
@IGcom You also don't offer the ability for users to login or operate your website. Joke of an operation.
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Mehmet Mert
(@mert1mehmett) reported
@IGcom your systems are down again while other brokers seem fine! You need to find a solution to this! It is not sustainable.
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deboonkers
(@deboonkers) reported
@stuie1963 @IGClientHelp @IGcom Do let me know if you want another cosign. I have 800 loss so far because of these issues.
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John Meadowcroft
(@covjohn123) reported
@IGClientHelp Hello??? Platform is STILL down!!! Can you fix this ASAP?!
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DJR
(@Djrtrading) reported
@IGClientHelp And again today... 3rd day running. Your system is down ALWAYS when prices are pulling back. Impossible to gain favourable entries, almost like a rigged market. @TheFCA
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William
(@FtseSpecialist) reported
@IGClientHelp @milbshake Platform down again. Mobile not working. Website not working. Reports all over internet and not even a tweet to clients. Bad service #leaveIG
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ZJS_Ret
(@ZJS_Ret) reported
@Woodysue @IGSquawk @IGClientHelp Absolutely dire service, when you are unable to take action on your positions as a result of platform unreliability. Clearly no resilience provided and so far I see no communication from IG
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James
(@jimboinvesto) reported
@IGClientHelp is the site down AGAIN?
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Ayshea Obrien
(@troubleatmills) reported
@IGcom IG down again.
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maneco64
(@maneco1964) reported
@IGcom WTF is going on! I had problems logging in and have been on hold on the phone for 15 minutes! Why don't you hire proper brokers like in the old days so they can talk to clients instead of buying another firm for $1 billion!!!!
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HellishTrevTrader
(@HellishTrader) reported
@GregMannarino Yes im using @IGClientHelp had this issue 3 days running. Trades open but can’t access to close.
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onlytrading
(@trade4Evr) reported
IG piece of **** has been down for 45 mins now. Pieces of **** did this two days as well. Not good enough @IGcom
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John Garner
(@viking020) reported
@Woodysue @IGSquawk @IGClientHelp Not just me having issues with IG?
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gin&tonic
(@Woodysue) reported
@ZJS_Ret @IGSquawk @IGClientHelp None at all I've had it with them tbh I'll close down as soon as I can
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Angello B
(@AngeloR30700761) reported
@IGcom @aussieg7 Your system has been down since US open, unable to call as getting cut off... absolute rubbish!
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BRS
(@bhriggs) reported
@IGcom both Web and App platforms are not working
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ST
(@StelTriteos) reported
@IGcom why is your app always down in the afternoon me and @timpav7 are trying to take over the world here
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TravellingTrader #SILVERSQUEEZE
(@TravellingTrad2) reported
@IGClientHelp site not working AGAIN
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Ale Maniscalchi
(@ManiscalchiAle) reported
@pengsucculents @IGcom same bro they are having problems we are smashing wall street bro SIT TIGHT
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lynz
(@lynz_h55) reported
@IGcom guys, WTF is going on with your platform? I use pro-realtime, i can't get in. WTF man!?