IG status: trading issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (55%)
• Login (27%)
• Withdrawals (9%)
• Website (9%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
London	Trading platform	20 days ago
Markt Schwaben	Trading platform	21 days ago
Castleford	Withdrawals	27 days ago
Paris	Login	1 month ago
Brussels	Trading platform	1 month ago
Upminster	Login	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt (@MattySP500) reported 1 second ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  ATHAR (@Atharcrypto) reported 3 minutes ago

  @IGcom Let’s help your project get the attention it deserves. Work with us—DM me!

• 
  Matt (@MattySP500) reported 4 minutes ago

  @IGClientHelp mobile login on iphone not working ?

• 
  Geraint Morris ⚡️🔋 (@TheWelshBull) reported 5 minutes ago

  @englandcricket @IGcom If the run stays away and the boys bat the overs they cruise home here. Imagine knocking them off 0 down

• 
  RightOn (@RightOn10) reported 7 minutes ago

  @englandcricket @IGcom High quality act . Class Act through and through

• 
  Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported 11 minutes ago

  @IGcom morning. You have blocked my account, your help desk can give me no reason for this. I have tried 3 times to withdraw my balance to no effect, your help desk say there is no record of withdrawal application even though I have email conformation. Is there an issue?

• 
  QuantumX (@QuantumStateX) reported 12 minutes ago

  @IGcom Well, not that you'll be able to trade them because IG's customer support is always unavailable.

• 
  matt (@clarityenjoyer) reported 14 minutes ago

  @englandcricket @IGcom Terrible team

• 
  Matt (@MattySP500) reported 14 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  David O'Brien (@DavidB87425) reported 16 minutes ago

  @RhysBenjamin @englandcricket @IGcom He should never have been on tour, at least Crawley has sort of good history down under and Duckett's got a good average.

• 
  Josh (@Josh56024482) reported 21 minutes ago

  @RhysBenjamin @englandcricket @IGcom Popes been bad for ages

• 
  Benjamin Hernandez 🔥 (@benjamin_hsys) reported 23 minutes ago

  @IGcom flash crash again huh

• 
  Sudhin ps (@Sudhinps15) reported 24 minutes ago

  @englandcricket @IGcom Stupid management backing jamie overton we need extra bowler This guy overton most of the tym score half century with his ball ( in t20) Sam curren also leak runs how we can defend a big total in a flat track Horrible team selection wood / toung will be good options

• 
  Rosen (@AZMIH_Rosen) reported 24 minutes ago

  @englandcricket @IGcom Absolutely school boy error from #HarryBrook

• 
  logan (@logan_000711) reported 25 minutes ago

  @I_am_DipCh @englandcricket @IGcom With all due respect, you're not body mechanics expert,he was still bowling 90 miles so calm down ☝🏻👍🏻 maybe just cramps as morgan said in comms

• 
  Fordy-PUFC (@MrFord89) reported 29 minutes ago

  @imrksk @englandcricket @IGcom Yeah. That's why England did it. But now our batsmen struggle with any sort of movement. And our bowling line up is awful

• 
  Dr Prakash Nayak (@SRIPRAKASH76) reported 29 minutes ago

  @IGcom Hi there having problem trying to complete form w8 ?.I emailed your CS got a complicated reply. They say the form expired. I find that strange. How can a form expire? Can you send a fresh form ?Was looking for better customer support.Thank u

• 
  Mr R (@MrR1chmond) reported 36 minutes ago

  @IGSquawk @IGcom have you not woken up yet? System down?

• 
  Casino Capital (@CasinoCapital) reported 39 minutes ago

  Thinking of moving my SIPP & share a/c's from IG @IGClientHelp to @Trading212 Anyone have a bad thing to say about 212? Or other brokers I should consider? What I REALLY want: Low FX fees Can hold multi-currency Tax return forms every year Options in SIPP (sadly no one offers)

• 
  Matt (@MattySP500) reported 40 minutes ago

  Anyone else having issues with the charts on IG index @IGcom @IGClientHelp

• 
  Kryptogem110x (@kryptogem110x) reported 40 minutes ago

  @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

• 
  G. (@LArsenal96) reported 44 minutes ago

  @englandcricket @IGcom I do think not putting Jacks or Stokes at 3 is stupid. Instead you wanna chuck a 21 year old in the deep end for no reason? Pope didnt bat at 3 when he first came in & neither should Bethell.

• 
  peter (@A7068AP) reported 44 minutes ago

  @IGcom please can somebody pick up the phone on the helpdesk - I am having difficulty opening an account and some help would be appreciated @ChrisB_IG

• 
  IG Client Help (@IGClientHelp) reported 46 minutes ago

  @its_fundamental @IGcom Are you still seeing the discrepancy in your funds or cash balances? It’s possible this was due to weekend downtime or routine maintenance updates. If the issue is ongoing, please DM us and we’ll look into it right away.

• 
  MattBrookes (@MattBrookes3) reported 50 minutes ago

  @LordBadshot @Smudgedann @IGcom I use them, and must be out of the loop as I’m not aware of anything. What’s the problem, and should I be concerned?

• 
  IG Client Help (@IGClientHelp) reported 50 minutes ago

  @whatsamata8 @IGcom Sorry about that, we know how frustrating it is. Try typing “agent” or “speak to an adviser” in the chatbot to reach a human. If you like, DM us your account ID and a brief issue and we’ll look into it and help.

• 
  matt92 (@matt92__) reported 51 minutes ago

  📊 Deal Status: ACCEPTED ✅ or 📊 Deal Status: REJECTED ❌ ❌ Reason: [exact IG error message] Any tech experts on here #IG #TradingView #Replit @tradingview @ReplitSupport @IGClientHelp

• 
  Kryptogem110x (@kryptogem110x) reported 52 minutes ago

  @IGcom Had issues with IG? DM — I’ll help file to FCA/BaFin & offer a small compensation for verifiable admin work. Genuine cases only.

• 
  Zaraq Afzal (@afzal_zara26257) reported 59 minutes ago

  @englandcricket @IGcom An innings of highest quality by Joe Root.

• 
  IG Client Help (@IGClientHelp) reported 59 minutes ago

  @Mr_K2015 @IGcom Sorry to hear you're having trouble. We'll DM you shortly to understand more about the issue and help get it sorted as quickly as possible.