IG down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of IG reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by IG users through our website.

• Trading platform (67%)
• Website (33%)

Live Outage Map

The most recent IG outage reports came from the following cities:

City	Problem Type	Report Time
Radstock	Website	17 days ago
Kendal	Trading platform	28 days ago
Leer	Trading platform	1 month ago
Portsmouth	Trading platform	2 months ago
Basingstoke	Trading platform	4 months ago
Brandenburg an der Havel	Trading platform	4 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

• 
  bobfromthebell (@bobfromthebell) reported 5 minutes ago

  @PAFCRyan @englandcricket @IGcom A few hours lost to bad weather…all that did was prolong India’s misery and allow me to grab a couple of beers and a sandwich to enjoy whilst revelling in victory. Test cricket is about the away side adapting to conditions they’re not used to. India will need to overcome

• 
  Rosen (@AZMIH_Rosen) reported 7 minutes ago

  @englandcricket @IGcom Absolutely school boy error from #HarryBrook

• 
  Trader nomad (@trader_nomad) reported 10 minutes ago

  Do not try to open the account with @IGcom it is a nightmare. I sent my personal documents, two different bank account statement from two banks for address verification yet they claim for six weeks it is not enough defying their own rules!!! Further more telephone number they claim they can not reach although I am talking with their support on WhatsApp from that number! Completely ridicolous

• 
  richard bayliss (@rbaylis256) reported 12 minutes ago

  @IGClientHelp Help please my account is locked out and even though i asked for reset email (upto 8 hours or so agao now) ive recieved nothing at all

• 
  Saul Adom (@SunalotS) reported 12 minutes ago

  @OlbaumTech @IGcom @hanetf I had a different error at first, that my order failed to be placed. I bought mine using £. Perhaps try to re-log to the account, and if still happening, contact with their support team 👍

• 
  Steven Rowe (@Stevenrowe25) reported 17 minutes ago

  @AkshithJha88423 @englandcricket @IGcom Sometimes u have to lower ur expectations I guess cos of the fact it’s very hard to find a good opening combo these 2 do bat well together so maybe they just have to take this stability at the top is a good thing

• 
  IG Client Help (@IGClientHelp) reported 18 minutes ago

  @its_fundamental @IGcom Are you still seeing the discrepancy in your funds or cash balances? It’s possible this was due to weekend downtime or routine maintenance updates. If the issue is ongoing, please DM us and we’ll look into it right away.

• 
  Mr•K (@Mr_K2015) reported 18 minutes ago

  @IGcom Can’t login to my account?

• 
  Les Norton (@Les_NortonAU) reported 19 minutes ago

  @englandcricket @IGcom i still think hes sitting down when hes standing up

• 
  Matt (@MattySP500) reported 20 minutes ago

  @IGcom But no charts, so you have to flick between accounts... pain in the arse really. Better platforms out there for crypto Will you be able to trade on high volatility days as you do have a tendency of having "We are experiencing issues" on high volatility days.

• 
  Fordy-PUFC (@MrFord89) reported 20 minutes ago

  @imrksk @englandcricket @IGcom Yeah. That's why England did it. But now our batsmen struggle with any sort of movement. And our bowling line up is awful

• 
  Andrewdc208 (@andrewdc208) reported 25 minutes ago

  Anyone else's @IGcom Desktop being insanely slow, or is it just me?

• 
  KhanSahiba (@KhanSahibHu) reported 27 minutes ago

  @englandcricket @IGcom Facing quality bowling with ease and playing sensibly

• 
  IG Client Help (@IGClientHelp) reported 29 minutes ago

  @Mr_K2015 @IGcom Sorry to hear you're having trouble. We'll DM you shortly to understand more about the issue and help get it sorted as quickly as possible.

• 
  Geraint Morris ⚡️🔋 (@TheWelshBull) reported 31 minutes ago

  @englandcricket @IGcom If the run stays away and the boys bat the overs they cruise home here. Imagine knocking them off 0 down

• 
  Mark Thomas (@mtstormus) reported 33 minutes ago

  @englandcricket @IGcom Umpire been paid to help the Indians by the ICC again

• 
  ATHAR (@Atharcrypto) reported 34 minutes ago

  @IGcom Let’s help your project get the attention it deserves. Work with us—DM me!

• 
  smudgedan (@Smudgedann) reported 34 minutes ago

  @IGcom a real prince amongst thieves when it comes to the online brokers. Not only offering a ubiquitous service, but giving it gratis and not telling their clients what they can and can’t invest in. Take note @HLInvest and Interactive Investor

• 
  J.Hick (@Hickbcfc) reported 41 minutes ago

  @englandcricket @IGcom I doubted him never felt so stupid in my life what a player

• 
  fundamentally its a bargain (@its_fundamental) reported 41 minutes ago

  @IGClientHelp Known issue with platform? @IGcom Funds / Cash balances are wrong on both browser and phone app.

• 
  CarlRambo2025 (@CarlRambo2025) reported 42 minutes ago

  @IGcom Why isn't XRP on your picture? Solano breaks down every 2nd month

• 
  Joseph Mata CRYPTO (@GetChillSnoopy) reported 42 minutes ago

  @IGClientHelp withdrawals getting denied, no reason explained. Email sent and now account cannot login. Of course this happens when the weekend hits.

• 
  fundamentally its a bargain (@its_fundamental) reported 46 minutes ago

  Any answer on the above. I have no interest in @UpholdInc and their offering so how do I stop having to look at you trying to shove it down your customers throats @IGClientHelp @IGcom - it is extremely annoying and should not be mandatory for a client to see every login.

• 
  The Return (@TumbleweedChase) reported 47 minutes ago

  @englandcricket @IGcom You reminded me the cricket was on, so i turned it on and we're now down to 7. 😒

• 
  Jay J (@JibbaJabb) reported 48 minutes ago

  @billericaybaggy @moving_charlie @IGcom Cost of money goes up = asset prices go down. It's not rocket science.

• 
  Deanna LeCoyte (@radiodandy75) reported 54 minutes ago

  @IGcom @DraconicIntel That's awful after so much hard work and expectations 💔

• 
  𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦 (@the_carpdiem1) reported 56 minutes ago

  @englandcricket @IGcom It's okkk.. no problem

• 
  J.Hick (@Hickbcfc) reported 58 minutes ago

  @englandcricket @IGcom 37 💯 is crazy and he’s not slowing down

• 
  Heetan J (@Heetan001) reported 59 minutes ago

  @IGcom so far your service has been atrocious. Not only have I called and emailed and filled a formal complaint but no one has had the decency to called me back…

• 
  To The Tick Trading (@_ToTheTick) reported 60 minutes ago

  @tradingview need to sort your app out too unreliable good job Ive had an IG CFD account there for years @IGcom never lets me down. 11:30 EST S&P shorts paid okay 👌🏻