IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leipzig, Saxony | 1 |
| Osasco, SP | 1 |
| Vienna, Wien | 1 |
| Cuernavaca, MOR | 1 |
| San Antonio, TX | 1 |
| Rome, Lazio | 1 |
| Montreuil-Juigné, Pays de la Loire | 1 |
| Santa Cruz de Tenerife, Canary Islands | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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milbshake
(@milbshake) reported
@IGClientHelp Platform down again. Can't log into either of my accounts. This is a farce. Twice in 3 days
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Chintan Patel
(@Chintan_LD) reported
@IGClientHelp @8XD23 Why does your system crash at US Open every day? This is kind of regular for the last 4 days. Pls invest in better IT infrastructure. This is frustrating.
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Kingmaker
(@lemongrassier) reported
ive restarted my phone and laptop many times with no difference in result. was there a problem @IGcom ?
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Sean Prowse
(@seanprowse1) reported
@IGClientHelp been waiting to close a very profitable ftse trade due to platform down again. Been on phone 20 mins!! Is this a joke.
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TRADER93
(@TRADER939393) reported
@IGClientHelp Down again, embrassing now!
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Mojo
(@mojahid_88) reported
@IGcom Mobile app still not working
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Maaran |📯 மாறன்
(@___Maran) reported
@IGClientHelp trading platform down ? Unable close or open position.
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Hard Truth
(@HardTruth6) reported
@IGClientHelp Are IG phone lines having tech issues or are IG simply ignoring customers who they screwed over on Friday and are due a cash correction ?
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Shiro8
(@8XD23) reported
@IGClientHelp is the servers down again? Mobile app is super laggish and data not moving at all. And still no update on last Friday issue when I submitted feedback
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Nick Katz
(@Nick_09) reported
from
London Colney, England
@IGClientHelp your app / platform is not working.
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Andrewdc208
(@andrewdc208) reported
@IGClientHelp @IGcom Down for the second day in a row, the minute the US opens -HORRENDOUS Does anyone have any better sprd bet providers they recommend, time for a change
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Richard
(@Richard85801567) reported
@IGcom Weird how your platform goes down when there's significant news coming through are you solvent?
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Shakeel
(@___shakeel) reported
@IGcom Dear IG, your system error shouldn’t by my loss. Please own up and do the right thing. Not letting us manage our positions all day? Refund!!
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HD
(@hartyd10) reported
@IGClientHelp I raised a case with custome support regarding pathetic IG mobile app. The app was not working on 26th August and I could not close some of my trades. I have sent many email and asked questions regarding the price levels etc but it has gone cold.
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milbshake
(@milbshake) reported
@IGClientHelp @TRADER939393 First of all - please get your status info correct. It says your web and mobile platforms are operational and there are no issues. If you dont have a handle on your own platform how do you expect your clients to function ? Get the basics right please. Thank you.
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