IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Düsseldorf, NRW | 1 |
| Saarbrücken, Saarland | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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IG Issues Reports
Latest outage, problems and issue reports in social media:
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Dwayne Musk
(@skenn89) reported
@marketgem @IGClientHelp Never had issues on HL
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Singh Dhillon
(@Dh11L0n) reported
@IGClientHelp Hi I've noticed since Saturday alerts are no longer working. I have checked every setting on my side and everything seems fine. I am using android. I have also tried on desktop and same issue price alerts are not being triggered. Any issues on your side?
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Watermelõn 🍉🥷
(@wa7ermelon) reported
@marketgem @IGClientHelp There was an issue earlier in the year but has been okay since March/April time.
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Lukim yu
(@YuLukim) reported
@cricvizanalyst @IGcom And still wicketless with the worst economy rate of the date.
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PG Trading
(@PG_Trades) reported
@SirMoultrie @iG @IGClientHelp can you help with this?
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0xFFFE
(@ZosoGraffiti) reported
@profitseeker68 @IGcom What do you mean by cracking down???
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Crazy Diamond 💎
(@Shineon14352) reported
@IGClientHelp completely useless - appalling customer service and total lack of interest. Will be moving investments away from them in New Year
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victor mcqueen
(@vmcq1002) reported
@IGcom There is a problem with the date of birth field, I have to scroll back to 1966, it won't let me enter manually will take ages.
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Sasuuni
(@Sasuuni) reported
@IGClientHelp Trying to download trade history reports and they are showing the direction incorrectly as sell rather than buy. Any way to fix this?
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Will3572
(@Tradeanator) reported
@PG_Trades @IGClientHelp I had the same issue and didn't receive alerts on trades so I could review the position... its kinda a BIG F'ING PROBLEM you cant get a simple trigger system to work... do I need to write your code? If x > y then "trigger above alert"... convenient it happens now dont you think!
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alf 🍿
(@alfmather) reported
@IGSquawk @IGcom Why ******** have you absolute robbing bastards sold my shares without my consent???? I want this to be investigated immediately!! @TheFCA
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r0ryt13
(@r0ryt13) reported
@cricvizanalyst @IGcom Don’t most batsmen get out at test level on or around off stump? England’s problem is who replaces him. Haven’t seen as poor a line up in a long time.
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Tim Spanoudakis
(@spanout) reported
@IGcom So far have waited 1 whole week for withdrawal to show in my bank account. Why is it so difficult to get profits out when putting money in is instantaneous? Love the platform, but if it is always this slow, then will have to look elsewhere.
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Gary Newman
(@GaryNTrader) reported
@IGcom seems to have gone down for indices, commodities, FX and crypto - all showing as the market being closed!
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Gary Newman
(@GaryNTrader) reported
@IGcom Thanks for the response - only seemed to be a temporary/intermittent problem for a short while and is all working fine again now (as it generally does and very rare there are issues).
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