IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Oberhausen, NRW 2
Hamburg, HH 1
Sydney, NSW 1
Lienz, Tirol 1
Rheine, NRW 1
Warendorf, NRW 1
Redon, Bretagne 1
Renaison, Auvergne-Rhône-Alpes 1
Leer, Lower Saxony 1
Königsbrunn, Bavaria 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • kaz3366s Kaz$ (@kaz3366s) reported

    @IGClientHelp Hi, opened an ISA account couple of days ago, still unable to purchase US based shares. Couldn't do form online because of some technical error. I have already emailed signed W8ben form yesterday, absolutely no response and account still not working #thisisslow

  • scoot3r83 scoot3r83 (@scoot3r83) reported

    @IGClientHelp This is now more than 2 months that you cannot keep your data running on PRT, all of which you said you were implementing a fix a month ago. How many clients will need to leave before you listen and hand on the 'useless' award to someone else? @ProRealTime

  • im_thesupreme the_supreme (@im_thesupreme) reported

    @IGcom I want to deposit total $10,000... But I'm stuck..... At error

  • mhieq03 Einref Piopongco (@mhieq03) reported

    @Priyanshgaur8 @IGClientHelp I couldn’t log in to my account, I have changed my mobile phone number when I try to log in to the app with my old registered phone number with my original passcode I get an error message. Till I reached out to Al_unitech on Insta and they assisted me in getting my account.

  • Priyanshgaur8 Priyanshgaur (@Priyanshgaur8) reported

    @IGClientHelp im from india and im unable to login IG account nor im able to open new demo or live account?? earlier i have made an acccount only the verification was left.please help me??

  • JaiiBroni Jai (@JaiiBroni) reported

    @JMahony_IG @IGcom Trend line has already broken on my chart, around $77?

  • Fairobserver1 Fairobserver (@Fairobserver1) reported

    @IGClientHelp is your site down again?

  • im_thesupreme the_supreme (@im_thesupreme) reported

    @IGcom I already sent an email in DM. + I didn't send mail because I tried that last 2 times. But wasn't getting any response even after many days .. So now I'm only using Twitter for help.

  • keya5000 keya5️⃣⭕️⭕️⭕️ (@keya5000) reported

    @IGcom @Bluebear103 @IGcom poor service. No excuses. Just get it sorted.

  • CitygirlTrader City 😎 (@CitygirlTrader) reported

    @im_thesupreme @IGcom Thay have done well resolving the issue... I think...

  • scoot3r83 scoot3r83 (@scoot3r83) reported

    @IGClientHelp Are you awake today? This is now more than 2 months that you cannot keep your data running on PRT, all of which you said you were implementing a fix a month ago. How many clients will need to leave before you listen and hand on the 'useless' award to someone else?

  • ShellydInferno Shelly d'Inferno @ OnlyFans (@ShellydInferno) reported

    @AMCbiggums I've called @IGcom about ten times asking and they route NYSE, they don't seem to have the drop-down menu being able to select though 🤔 but with their Stocks & Shares ISA they've told me several times you buy to own, they're not lent out and you trade on NYSE :)

  • scoot3r83 scoot3r83 (@scoot3r83) reported

    @IGClientHelp So today we have a L2 Software update to fix the issues you introduced yesterday, but today we also have @ProRealTime disconnecting from our accounts. You get the wooden spoon award on updates.

  • scoot3r83 scoot3r83 (@scoot3r83) reported

    @saint1966 @IGClientHelp @ProRealTime Insert generic ‘we are working on the issue’ statement here. Just don’t put a date on it and it can be drawn out for months like the data issue.

  • Bluebear103 Steve H (@Bluebear103) reported

    @IGcom Sorry but too slow

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