IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 3 |
| Leeds, England | 1 |
| Hechingen, Baden-Württemberg Region | 1 |
| Nortmoor, Lower Saxony | 1 |
| Watford, England | 1 |
| Camberwell, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Tradingpoker
(@tradepokerbox) reported
@IGClientHelp Sorry, this is 365 days a year you have this terrible service. It's not now and again, it's every day of the year.
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Garry
(@Garry27977708) reported
@IGClientHelp - IG is run by f**king Muppets. Their second rate trading platform continues to crash at a moments notice and don't bet on being able to get hold of the useless, to$$ers by telephone to close your trading positions either. YOU HAVE BEEN WARNED!!!
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Ian Wilson
(@winenfunblog) reported
@IGcom L2 Dealer - NO FTSE QUOTES NO CHARTS NO DETAILS FOR POSITIONS NO QUOTE VALUES No one should think of using this platform it is unusable and support is non existant....
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Garry
(@Garry27977708) reported
@IGcom - Traders, 'AVOID' IG at all costs, p*$$ poor customer service and trading platform crashes, try calling, 20 minutes, you will be cut off. Shocking company!!!
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Harshavardhan Reddy
(@Harshav30374148) reported
@IGClientHelp hi my account has been disabled For violations terms but I don’t know why I tried to appeal I have done everything like code to gmail but no reply nothing from your side please help me with my account please I have lot of memories in it . Thank you
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Joshua Mahony
(@JMahony_IG) reported
@gud2bheard Seen it is closing only. Perhaps @IGClientHelp can help.
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Simon Everard
(@SimonEverard) reported
@IGClientHelp hi, why can't I find out about SIPP's on your site? I click on SIPP's on help page (under investments section) but nothing happens.
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cate
(@CateWW) reported
@IGClientHelp Hi, I hold iShares Silver Trust (all sessions) which normally trades from 9 am UK time but it's closed. Is there a problem with the market? Thanks.
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(@gud2bheard) reported
@IGClientHelp It is £1Bn+ new issue ...not a micro cap ...this is not what I have come expect from #IGG Competitors are offering the ability to trade #MOON on SB platforms . Not what I would expect from a ‘world leader ‘ . Disappointed client. Disappointed shareholder
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IGSquawk
(@IGSquawk) reported
@BanjoPigeon @IGcom @IGTV Hello there. $PLBY is available to trade. Clients have been buying and selling it today. If you are still have issues reach out to our helpdesk
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Garry
(@Garry27977708) reported
@IGcom - Worst trading platform ever with pi$$ poor customer service to match!!! AVOID!
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lacaprica
(@RLacaprica) reported
@IGcom Will you allow existing customer to add to their EXISTING position of GameStop more shares? Why I need to wait 300 years to be able to trade GME again? The volume is incredibely low for this stock at the moment. Please, allow me to trade!
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Sedo
(@FrancisGane) reported
@IGClientHelp Hi. I've emailed over an issue on a trade that didn't close and chased up multiple times. Can you help?
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Damon.Winnard
(@damonwinnard) reported
@getcakedBGP Don’t use @IGcom still withholding money of mine from an IT glitch over 2 weeks ago.
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Garry
(@Garry27977708) reported
@IGClientHelp IG is run by f**king Muppets. Their second rate trading platform continues to crash at a moments notice and don't bet on being able to get hold of the useless, to$$ers by telephone to close your trading positions either. YOU HAVE BEEN WARNED!!!
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