IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 5 |
| Basingstoke, England | 1 |
| Brandenburg an der Havel, Brandenburg | 1 |
| Hannover, Lower Saxony | 1 |
| Stade, Lower Saxony | 1 |
| Berlin, Land Berlin | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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maneco64
(@maneco1964) reported
@IGcom WTF is going on! I had problems logging in and have been on hold on the phone for 15 minutes! Why don't you hire proper brokers like in the old days so they can talk to clients instead of buying another firm for $1 billion!!!!
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Ale Maniscalchi
(@ManiscalchiAle) reported
@pengsucculents @IGcom same bro they are having problems we are smashing wall street bro SIT TIGHT
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James
(@jimboinvesto) reported
@IGClientHelp is the site down AGAIN?
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William
(@FtseSpecialist) reported
@IGClientHelp @milbshake Platform down again. Mobile not working. Website not working. Reports all over internet and not even a tweet to clients. Bad service #leaveIG
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Vikas Kansra
(@VikasKansra) reported
@IGClientHelp Having issues loging in my account, can you please help, tried ringing but no answers
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a
(@ctbuk73) reported
@IGcom Probably the biggest trading day for retail traders ever and you close your platform down and stop us getting access to our own money. Disgraceful.
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Johan
(@JohanDXB) reported
@IGcom IG not working
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gin&tonic
(@Woodysue) reported
@ZJS_Ret @IGSquawk @IGClientHelp None at all I've had it with them tbh I'll close down as soon as I can
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HellishTrevTrader
(@HellishTrader) reported
@IGClientHelp are you aware your platform is down ??? I’ve been on hold to the phone line for 15 mins now 😡😡😡
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Tim
(@timpav7) reported
@IGcom do you have mice running your systems. Every day same time app and desktop goes down. Costing money everyday this week. Completely unacceptable
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Vikas Kansra
(@VikasKansra) reported
@IGClientHelp I cant login my account
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Ayshea Obrien
(@troubleatmills) reported
@IGcom IG down again.
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Krasimir Petrov
(@KrasimirBPetrov) reported
@milbshake @IGClientHelp This is how they seem to deal with the hassle to provide liquidity for thei positions their customers open. So instead to shut down specific stocks, they decide to “technically” forfeit their services for the sake of not making some hedge funds angry. Pathetic.
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BRS
(@bhriggs) reported
@IGcom both Web and App platforms are not working
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TOM BEDFORD
(@Tom_Bedford) reported
@RichTheNewbie @IGcom Same issue. Very annoying of late.
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