IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Radstock, England | 1 |
| Kendal, England | 1 |
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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smokeycapital
(@smokeycapital) reported
@IGClientHelp API is back up, but still no client login
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Mo
(@tooshrt) reported
@IGClientHelp Still down; no update? What's the update?
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Adam Baranowski
(@adamkbaranowski) reported
@IGClientHelp Very bad timing. What's going to happen to trades left on accounts of users who can't log in? Are they going to be executed if matched or cancelled?
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milbshake
(@milbshake) reported
@IGClientHelp It's the 5th time in the last 9mths that their platform has gone down due to a major selloff at open. It's clear IG are aware of the situation but are unwilling to spend the money to upgrade their systems. Maybe people should complain to the regulator en masse ? Its shocking tbh.
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Weasel IPA
(@WeaselIPA) reported
@IGClientHelp platform down
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Aleks 🇱🇹
(@tableresearch) reported
Markets are taking a **** and @IGcom is down. Are you kidding me.
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Joe
(@Lyon3Leo) reported
@IGcom @IGSquawk Once again when its high volume trading day, IG conveniently goes down!! ******* had it with you thieves!! Withdrawing all my money and closing all my accounts!!! #igindex
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Joe
(@Lyon3Leo) reported
@IGClientHelp @IGcom Once again your “servers go down” at the exact moment there’s high volatility or price movements!! Who’s going to refund my losses?!!! Thieves!!
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Duncan
(@duncanmacgregor) reported
@PoundingDaTable UK Broker @IGcom has locked us all out claiming "technical issues". ******* infuriating!
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Vatark FX
(@toemustboolerth) reported
@IGcom log-in error! Expecting that btw.
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Thibault Salomon
(@ThibaultSalomo2) reported
@IGClientHelp Tried to close my position at a good price and then the platform crashed...You're not even answering the phones - how can I close my trade?? The price has gone down a lot now...!
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Mr Speak Into Existence #ENDSARS 🇬🇧🇳🇬✊🏾
(@speakintoexist) reported
@IGcom GUYS THIS IS AWFUL!!!
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kek
(@barloJarlo) reported
@IGClientHelp "We’re currently investigating reports" - Do you not have an monitoring solution is place. Its appalling it takes reports to know that your platform is suffering stability issues. This is the type of actions a small start up takes, not a company with a MC of more than 2 billion.
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PJ Beaghton
(@PJBeaghton) reported
@IGClientHelp trading platforms and phone lines not working
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r45Mu5
(@r45Mu5) reported
@IGClientHelp Platform and app is down....WTF?? Can't close trades
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