IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Milan, Lombardia | 1 |
| Paris, Île-de-France | 1 |
| Ponta Grossa, PR | 1 |
| Croydon, England | 1 |
| Maceió, AL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Mike
(@doctorcrank) reported
@IGClientHelp help! All my charts when set to a 1d interval are missing the data for Monday (2021-03-29) - is this a known issue, and will it be fixed?
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TradeNew
(@TradeNew2) reported
@becksvie @IGClientHelp Yeah there's some ticker change issues. Should be resolved eventually.
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Burhan Turgut
(@BurhanT07629773) reported
@IGClientHelp Account ID: TWZUK Username: burhan12624 I would like to trade 'complex' instruments: SIL, SILJ, GDX, GDXJ. It doesn't allow me to trade these. Can you help me with this?
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Wish Lalwani
(@wishlalwani) reported
from
Los Angeles, California
@IGClientHelp hi I have been having this problem of not being able to close my trade. I am having more of such issues now. Opening trades are ok but closing them is a hit and miss thing. need to exectue multiple times before the trade finally closed and by then.
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🇬🇧 St⭕cky ₿ill 🇪🇸
(@Stocky_Bill) reported
@JohanWilson8 @IGcom Cheers son that is very nice of you to say. Yes @IGcom are right bunch of twerps I was going to move from Hargreaves over to them but now I will have to reconsider they are very stupid to have this policy
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Robert Anderson ⭕️
(@BrauntonBoy) reported
@IGcom what a rubbish service. We never even answer the phone. Avoid
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Sarah Hopkins
(@smiley_sare) reported
@IGClientHelp I can’t log on.. I’ve reset pw and still no joy. Has been a problem for months. I’ve been cut off your tel line after waiting 40mins for someone to ans @ 8am. waited hours for a live chat that came and went while I was working, with no email follow up. HELP
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JE
(@Lord_Dumont) reported
I open an account on @IGcom , the next day I already want to terminate. Impossible to connect to your account especially when you are installing their IG authentification system. This is just a pain. Never had such a bad experience
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dan white
(@fangol92) reported
@IGClientHelp I cannot transfer funds from my share dealing account into my ISA as it incorrectly says 0 available, please help!
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Arun
(@arunbandi) reported
@IGClientHelp "[Trade is disabled]" MT4 not able to do trading..anyone got same issue?
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Craig
(@sliboy) reported
@dontdelay @IGcom I just assumed it was only covered by £85k fscs. So its a lot to loose over that if all goes bad and something has happened to nominee account. Hence why my sipp is with one provider isa with another and trading account with someone else.
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Crypto420(I AM NOT A BOT)
(@Crypto4202) reported
@IGClientHelp help cant reset password
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britney
(@britney39820980) reported
@IGClientHelp hello, i'm not able to log on to my IG account, i get an unexpected error. please advise
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Wouter
(@Wouts24) reported
@IGClientHelp hi ,my charts stopped working ,I made another min deposit but the charts are still missing ,no one answers and the live chat doesn't work,I urgently need help to get my charts working again,(pro real-time)
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shak
(@shak_m) reported
@IGcom worst ever customer service. On hold for over an hour and then get cut off. Waiting for my shares over 2 weeks still nothing. How do you operate
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