IG Outage Map
The following outage map shows the most recent locations worldwide where IG users have reported their issues and outages. If you are having an issue with IG and your area is not listed, make sure to submit a report below
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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
IG Most Affected LocationsOutage reports and issues in the past 15 days originated from:
|São Paulo, SP||24|
|Rio de Janeiro, RJ||5|
|Belo Horizonte, MG||2|
|Ribeirão Preto, SP||2|
|Central, Central and Western District||1|
|Juiz de Fora, MG||1|
|São José dos Campos, SP||1|
|Singapore, Central Singapore Community Development Council||1|
|Praia Grande, SP||1|
IG CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
IG Issues ReportsLatest outage, problems and issue reports in social media:
@IGClientHelp I am getting a run around by your outsource customer service team. They are robots it seems. KY58H Gursevak Khaira. Need to speak to real people. Very frustrating. Not able to withdraw my own money.
@IGcom Hi guys LogIn problems at all?
@IGClientHelp is the site down?
@Smudgedann Not @IGcom Slow as sin on BSFA that with Aquis its losing that number one spot
@IGcom Down to crisis point thats where
@IGClientHelp Hi. Any charts don’t show up from any devices now. Is there any error occurring? Can you fix asap?
@Djrtrading @IGClientHelp It is still happening regularly and it somehow seems to happen at the worst time. What is the status of the fix?
@IGClientHelp im so confused to how am I suppose to verify a. Add of mine that was lost? I need help ASAP
@InvestorMidlife @jon_audis Lucky you, @IGcom still yet to sort out the #POLB in specie allocation. I've had in-specie before I remember being bang on the date with no issues... is this an #ORPH fudge up? Was I just lucky last time!?
@IGcom Hi. Any reasons why price alerts arent working? Had this issue all week now. Annoying
@IGClientHelp is your app down??? Ruining my day . Wish there was an email notifying about this???
@IGClientHelp @ichiandscratchy The issue with the charts is still not fixed after 6 days. The DAX has frozen twice already this morning.
@IGClientHelp @ichiandscratchy Server problem: status code: 500, reason: Internal Server Error - this keeps happening when using the API, what's triggering it please?
@IGClientHelp Ignore the PRT idea above - the IG platform's chart drawing/updates have just frozen again for a minute and PRT was no longer running. Both the app and web platform show the same gaps in data, so this is a significant issue.
@IGClientHelp Will do. So it's not a known issue as far as you're aware? Has been happening for some time now.