IG

IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:

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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Leer, Lower Saxony 4
Ashton-under-Lyne, England 1
Treviso, Veneto 1
Munich, Bavaria 1
Brisbane, QLD 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • IGClientHelp IG Client Help (@IGClientHelp) reported

    @Mr_K2015 @IGcom Sorry to hear you're having trouble. We'll DM you shortly to understand more about the issue and help get it sorted as quickly as possible.

  • IGClientHelp IG Client Help (@IGClientHelp) reported

    @its_fundamental @IGcom Are you still seeing the discrepancy in your funds or cash balances? It’s possible this was due to weekend downtime or routine maintenance updates. If the issue is ongoing, please DM us and we’ll look into it right away.

  • its_fundamental fundamentally its a bargain (@its_fundamental) reported

    @IGClientHelp Known issue with platform? @IGcom Funds / Cash balances are wrong on both browser and phone app.

  • Mr_K2015 Mr•K (@Mr_K2015) reported

    @IGcom Can’t login to my account?

  • GetChillSnoopy Joseph Mata CRYPTO (@GetChillSnoopy) reported

    @IGClientHelp withdrawals getting denied, no reason explained. Email sent and now account cannot login. Of course this happens when the weekend hits.

  • mtstormus Mark Thomas (@mtstormus) reported

    @englandcricket @IGcom Umpire been paid to help the Indians by the ICC again

  • KhanSahibHu KhanSahiba (@KhanSahibHu) reported

    @englandcricket @IGcom Facing quality bowling with ease and playing sensibly

  • Hickbcfc J.Hick (@Hickbcfc) reported

    @englandcricket @IGcom 37 💯 is crazy and he’s not slowing down

  • TumbleweedChase The Return (@TumbleweedChase) reported

    @englandcricket @IGcom You reminded me the cricket was on, so i turned it on and we're now down to 7. 😒

  • the_carpdiem1 𝐂𝐚𝐫𝐩𝐞𝐝𝐢𝐞𝐦 (@the_carpdiem1) reported

    @englandcricket @IGcom It's okkk.. no problem

  • Smudgedann smudgedan (@Smudgedann) reported

    @IGcom a real prince amongst thieves when it comes to the online brokers. Not only offering a ubiquitous service, but giving it gratis and not telling their clients what they can and can’t invest in. Take note @HLInvest and Interactive Investor

  • Hickbcfc J.Hick (@Hickbcfc) reported

    @englandcricket @IGcom I doubted him never felt so stupid in my life what a player

  • MrFord89 Fordy-PUFC (@MrFord89) reported

    @imrksk @englandcricket @IGcom Yeah. That's why England did it. But now our batsmen struggle with any sort of movement. And our bowling line up is awful

  • trader_nomad Trader nomad (@trader_nomad) reported

    Do not try to open the account with @IGcom it is a nightmare. I sent my personal documents, two different bank account statement from two banks for address verification yet they claim for six weeks it is not enough defying their own rules!!! Further more telephone number they claim they can not reach although I am talking with their support on WhatsApp from that number! Completely ridicolous

  • andrewdc208 Andrewdc208 (@andrewdc208) reported

    Anyone else's @IGcom Desktop being insanely slow, or is it just me?

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