IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Leer, Lower Saxony | 2 |
| Leeds, England | 1 |
| Hechingen, Baden-Württemberg Region | 1 |
| Nortmoor, Lower Saxony | 1 |
| Watford, England | 1 |
| Camberwell, England | 1 |
| Berlin, Land Berlin | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Gu
(@GuiThebault) reported
@IGClientHelp Thanks, there is no problem of having payed in another stock and share ISA elsewhere in the same tax year? It's empty now
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Peter Molloy
(@PeterOMolloy) reported
@IGClientHelp terrible company no notice or list given of companies where margins will be 100 % all beware of these tactics
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$5778
(@WahyuWicaksan17) reported
@CoinDesk @IGcom @Tanzeel_Akhtar Help me 🙏🙏🙏🙏 I bought CRO at a price of $ 25 dollars 😭😭😭😭 help raise the CRO price again to $ 25 dollars🚀🚀🚀🚀
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Critical Thinker
(@SAThinker1) reported
@IGcom Your client service is horrendous. waited over 45 mins on the phone and didn't get through
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Mr Kipling
(@conradcarter66) reported
@MBdaytrading @WShak1 @IGcom I can tell you I told them exactly what I think. It’s bloody sharp practise, at best. The worst is I know some had this list LAST WEEK, giving obvious advantage.
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Mike James
(@mikejamesone) reported
@malinda63998104 @IGClientHelp i waited on hold for over 1 hour! why no phone help?
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Jonathan Scott
(@_scottjonnie) reported
@milbshake @IGClientHelp Agreed, this, combined with the constant outages and poor customer support is why I’m changing to a competitor. I think @IGcom have become complacent.
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ITWT
(@ITWT10) reported
@CarlosLpzC @IGcom But to answer your question, I think stocks in the listed PDF will be completely closed on 26th March. And, said stocks will see a margin increase by 100% from 3pm Friday. Just hope we see some positive movement with #EUA before that time! Reach out to their support though!
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gin&tonic
(@Woodysue) reported
Well finally got the official confirmation from @IGSquawk @IGClientHelp by email of the list of co's they're ceasing trading on ..bit late, bad form ,offering to trade in share dealing ac with them though...I don't think so..
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Richard Deegan
(@RichardDeegan5) reported
@PeterOMolloy @IGClientHelp Leave them, I did. Worst broker out there.
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NamTab
(@NamTab70369080) reported
@IGClientHelp @HFlipster I have had the same issue all day. Open positions that I cannot see and right now I have a position open that I can see but can't amend my stop loss. I amend the level on the chart and then it just bounces back to where it was.... Not good honestly. I can't stay with IG
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DCAEP DCAEP
(@DCAEP) reported
@Trading212 @eToro @IGClientHelp Of the 3 companies, IG is the only one that goes down keep going "Down" and unable to LOGIN. Etoro and Trading212 conversely are NOT reliable at all. #ETORO #TRADING212 #IG
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I Know Nooothing
(@IknowNooothing) reported
@IGClientHelp please can I raise a formal complaint. It appears the changes to your spreadbetting were leaked at the weekend and are being weaponised by Shareprophets who have boasted about insider information previously. I believe this is serious to warrant FCA notification
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Peter Molloy
(@PeterOMolloy) reported
@IGClientHelp @steeve_inv Terrible company closing positions come Friday with no notice
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Rashid
(@Tazamurghi) reported
@IGClientHelp What do you mean broken?
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