IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
Check Current Status
Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Santa Cruz de Tenerife, Canary Islands | 1 |
| Valladolid, Castilla y León | 1 |
| Bridgend, Wales | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
-
WALTER LEMA
(@WALTERLEMA13) reported
@IGClientHelp I called three different phone numbers shown on your website and none of them are working. I need help with my account. Can anyone contact me please?
-
Barry S
(@bamboozle40) reported
@IGClientHelp Are there any reported problems with the News feed on the web platform today, as mine will not update, and I have to jump between the tabs, All, Tweets and Notifications to update. Thanks.
-
Raf trading
(@RafKadian) reported
@IGClientHelp Can some 1 help me
-
Qamar Hussain
(@qamar_hussain1) reported
@IGClientHelp 5/5 by what clearly is a lethargical approach to the handling of this appropriately raised complaint & inanely expect small retail clients to lose money waiting for a response? This is not good enough IG, your actions are contrary to what is supposed to be a professional outfit.
-
Andrew Kuong
(@AndrewKuong) reported
@IGClientHelp hi why crypto is still inactive now on sat 4am UK time which is stated on the website and no help desk to help..
-
bergo
(@bergosbg) reported
@Share_investor @IGClientHelp Same experience - I had two issues that were never remedied. Gave up after countless emails and live chat
-
Jamie muir
(@jamiemuirfilms) reported
@IGClientHelp I have tried to send myself a password reset. but nothing came through. My account has now been locked and I cannot get through on the phone and haven't had any response over email from IG support.
-
AIMInvestor1978
(@AIMInvestor1978) reported
@IGcom your payment service is DOWN AGIN!
-
Paul Ferguson
(@fergulike) reported
@IGClientHelp when can I expect someone to help??! 4 days now via phone/email/Twitter and nothing!
-
Andrea Stragiotti
(@AStragiotti) reported
@IGClientHelp it's two hours I am on a queue on the phone to get support! Can you call me?
-
Rob Wombwell
(@baldybobby) reported
@JemPoppleton @IGClientHelp Shouldn't be making losses right now. Trying to contact IG is the problem. Not impossible, but very, very difficult.
-
L0r3nz0 Ac3v3d0, MBA
(@L0r3nz0_Ac3ved0) reported
@IGClientHelp bullshit, still having issues
-
WALTER LEMA
(@WALTERLEMA13) reported
@IGClientHelp I called three different phone numbers shown on your website and none of them answered. I need help with my account. Can anyone contact me please?
-
Jonathan Brown💙 The NHS
(@bogsta68) reported
@IGClientHelp Hi, I applied for an account several weeks ago, have uploaded the documents requested, had the green ticks in the app that the documents have been approved but still can't activate my accounts. Please can someone help? Sent DM also.
-
Qamar Hussain
(@qamar_hussain1) reported
@IGClientHelp can somebody please call me because I have a serious complaint regarding the unnecessary market manipulation against my trading strategy using your platform? IG have moved the goalpost without any prior notifications to users, this is unacceptable & very unfair.
Check Current Status