IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Berlin, Berlin | 1 |
| Southwark, England | 1 |
| Radstock, England | 1 |
| Kendal, England | 1 |
| Leer, Lower Saxony | 1 |
| Portsmouth, England | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Nevison (@StevenNevison61) reported@englandcricket @IGcom Wood has caused all sorts of problem them and rested ? I give up !!
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Josh Clarke (@JBClarke95) reported@ollieshrews @NFLUK @IGcom ******* right off that!
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Invest Capital (@InvestCapitalUK) reported@IGcom mobile platform is down?
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Julia (@Julia19619375) reported@IGClientHelp Do you have tech issues? Your live chat isn't working, nor is ProRealTime in my demo account. Help!
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Nick Shah (@nickshahlondon) reportedMy account with @IGcom was closed as I had no activity for over 2 years. Fair enough but a notification that this was about to happen would have been useful and appreciated. Shocking service.
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luke heritage (@l_uke325) reported@SALAH_SZN3 @englandcricket @IGcom He is awful like gets out in the same way everytime
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Asaph Choo (@asaph_choo) reported@IGClientHelp I have closed and reopen a new browser session. But issue still persists. The problem comes when a new alert has been fired, after resetting the alert, the mismatch happens.
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Rob (@Rob11171186) reported@IGcom Your live help desk function is lousy.
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AnnRaj (@anandhinagaraj) reported@IGClientHelp I have both cfd and isa with IG but not able to download l2 dealer? it asks me to open a cfd account again? Can you help pl
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Jack HURTSZN 🇬🇧 (@jaxxkf) reported@NFLUK @DangeRussWilson @IGcom Fix gamepass you uncts
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Callum Anthony Hogg (@Hoggy01) reported from Eltham, England@IGClientHelp @eddy_tedster There are still issues with this. Any update please?
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azmat (@usersgayab) reported@englandcricket @IGcom no wood no problems :)
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Julia (@Julia19619375) reported@IGClientHelp Finally your live chat is working and I'm told you are experiencing internal IT issues yet your status page says all is operational. I'm also told to check tomorrow to see if it's working again. That is not good enough. I pay a monthly fee for ProRealTime.
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Jason King (@JasonDKing77) reported@IGClientHelp - Live Chat isn't available and nobody is answering the phone, you stay on hold until cut off. How can I get support?
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Noel (Bingo) Borg (@Borg74) reported@mikebravoinvest @IGcom @JMahony_IG ask yourself can resistance be broken? Is the obvious place to short at this level right now? If the answer is yes, then the majority will do that....so if the market understands that it will play along for a short while (trap in the Shorts) - look at lower time frame (1hr) BUT
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