IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:


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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
St Albans, England 1
Sydney, NSW 1
Croydon, England 1
Indian Trail, NC 1
Valencia, Comunitat Valenciana 1
Perth, WA 1
Melbourne, VIC 1
Osaka, Ōsaka-fu 1
Bridgewater, NJ 1
Cheongju-si, Chungcheongbuk-do 1
Weihai, Shandong Sheng 1
Mauá, SP 1
Berlin, Land Berlin 1
Milan, Lombardia 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • anandpatil69 Anand Patil (@anandpatil69) reported

    @IGcom Can’t load my positions on app and on web! Is there an issue?

  • GregDConnor Gregg Connor (@GregDConnor) reported

    @IGcom @IGClientHelp having issues on the app ?

  • AlexOverton Alex Overton (@AlexOverton) reported

    @IGClientHelp What a surprise! Your platform is "down" again at this time of day. Third day in a row!! Not at all dodgy...

  • pattlegr Graham Pattle (@pattlegr) reported

    @IGcom System is down for third day in a row! Unable to trade

  • bridey177 scott mcbride (@bridey177) reported

    @IGClientHelp @milbshake Site down again during a volatile session. Well played. Terrible service. Time to leave.

  • Isaiah1881 Smackville007 (@Isaiah1881) reported

    @IGcom It’s a scam... notice they has log in issues at the opening of European and US markets... Joke platform... Guys advice... use mt4 linked to your IG .... I’m trading now live as we speak

  • Titan1234M titan1234M (@Titan1234M) reported

    @IGcom why on earth IG is not working after US open. It is absolutely disgraceful.

  • The_M1das_Touch M1das_Touch (@The_M1das_Touch) reported

    @IGClientHelp Platform down yet again?!...I expect much more of a FTSE250 International Broker.

  • Gerd4lux Gerd (@Gerd4lux) reported

    @IGClientHelp your status page states Trading is operational. well it isn't!! cant open/close anything. 3rd time you shut down at the NY-open. disgrace!!

  • GraemeJephson Graeme Jephson (@GraemeJephson) reported

    @IGClientHelp can you please fix your site. I’m losing money here! Jesus Christ

  • Yogitrader187 Yogi Bear Life Guru (@Yogitrader187) reported

    @IGcom has been terrible last few days, can’t even open or close positions.

  • oiltraderlondon london-oil-trader (@oiltraderlondon) reported

    @IGClientHelp ig down again

  • thewinelake Alex (@thewinelake) reported

    @IGClientHelp You seem to be having a lot of trouble these days on US market opening. What's going on?

  • TradingMKR Cheddar Capital (@TradingMKR) reported

    Cant log in to @IGcom again!!! Surely they cant be this unstable after day 4 of this short selling... Ridiculous!!

  • yodahanforce Yoda (@yodahanforce) reported

    @DirtyJohn85 @IGcom IG is having problems too

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