IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 2 |
| Stuttgart, Baden-Württemberg | 1 |
| Brest, Brittany | 1 |
| Valence, Auvergne-Rhône-Alpes | 1 |
| Le Puy-en-Velay, Auvergne-Rhône-Alpes | 1 |
| Elne, Occitanie | 1 |
| Paris, Île-de-France | 7 |
| Annecy, Auvergne-Rhône-Alpes | 1 |
| Rio de Janeiro, RJ | 1 |
| Düsseldorf, NRW | 1 |
| Brisbane, QLD | 1 |
| Les Sables-d'Olonne, Pays de la Loire | 1 |
| Walcourt, Wallonia | 1 |
| Sarreguemines, ACAL | 1 |
| Gevrey-Chambertin, Bourgogne-Franche-Comté | 1 |
| Tours, Centre | 1 |
| Strasbourg, ACAL | 1 |
| Zwickau, Saxony | 1 |
| Sarrebourg, ACAL | 1 |
| Dendermonde, Flanders | 1 |
| Toulon, Provence-Alpes-Côte d'Azur | 1 |
| Edinburgh, Scotland | 1 |
| Elstree, England | 1 |
| Athens, Attica | 1 |
| Slough, England | 1 |
| Kettering, England | 1 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Melbourne, VIC | 2 |
| Achim, Lower Saxony | 1 |
| Elbeuf, Normandy | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Daveodee (@daveodee) reported@IGcom All platforms going down just before the open and cannot contact anyone ? Even your AI assistant has taken the day off WTF ?
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james kiernan (@jameski07874400) reported@IGClientHelp can’t login via app or web ??
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Kluedio (@kluedio) reported@Richard85801567 @IGcom wtf are these ***** doing fix your platform ffs Millions of dollars being traded
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Mahakala (@waimeazach) reported@IGcom @PiQMarkets This is not true. Quantum computing solves very specific problems, it will not compete with gpu’s
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T Baba (@Boltlightning77) reported@IGClientHelp Hello, are your mobile platforms having login issues? I can't seem to login
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Roberto Lorenzetti (@LorenzettiRob) reported@Molibar @IGcom it’s down for me too.
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wsbx (@wsbxsg) reported@IGcom IG down again!! wtf man
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DartronTrading (@DartronTrading) reported@MBdaytrading @IGcom I noticed that even II was not working around 12 noon. Has since been rectified, so maybe a wider issue today.
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11invest (@11invest) reported@IGcom what on earth is going on with your website and app both going down just before US market open?? How are we meant to manage and close positions!?
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Perihelion (@PeriHelion96002) reported@IGcom The platform's fecked. No help or communications to customers.
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Diz-Plin Trading (@DizPlinTrading) reported@IGcom We have 2 large positions open and are unable to log into either account? Can you fix this immediately please!
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cynicalanalyst (@cynicalanalyst2) reported@11invest @IGcom You're having problems as well?
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Neverasked (@DCBW2025) reported@IGcom Why is the service down and when will it be back online? No announcement, support page not working. Jokers.
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Iain Clarke (@iain__clarke) reported@IGcom @IGClientHelp your platform is down. When will it be open?
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alexander ellison (@alhellison) reported@CasinoCapital @IGClientHelp @Trading212 Also use IBKR for normal account. AG bell has good access to most uk micro caps and most fees low but FX is a problem. Maybe split UK and non uk to two accounts?
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