IG Outage Map

The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

IG users affected:


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IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Milan, Lombardia 2
Maceió, AL 1
Bonn, NRW 1
Neuss, NRW 1
Valencia, Comunitat Valenciana 1
Agen, Nouvelle-Aquitaine 1
São Paulo, SP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

IG Issues Reports

Latest outage, problems and issue reports in social media:

  • nrossett Nick Rossetto (@nrossett) reported

    @IGcom Hi guys LogIn problems at all?

  • HaraldHadrada2 Harald Hadrada (@HaraldHadrada2) reported

    @Smudgedann Not @IGcom Slow as sin on BSFA that with Aquis its losing that number one spot

  • larryronaldpar1 The Wolf (@larryronaldpar1) reported

    @IGcom why so slow with my sell order it’s been sitting there for over an hour 🤷🏻

  • cp1889 cp (@cp1889) reported

    @DonaldPond6 @IGcom I don't understand that, sorry. You're still investing in a business where management have done a bad job and feel the need to evade retail? Directors are always held to account when up for re-election.

  • truant2tb Tb (@truant2tb) reported

    @IGClientHelp all withdrawal requests are failing, I’ve used this card multiple times. I call in and press “2” on the IVR and it’s a recorded msg in FRENCH wtf is going on?!? I want to be able to withdraw!!

  • x2da4 x2da4 (@x2da4) reported

    @Djrtrading @IGClientHelp It is still happening regularly and it somehow seems to happen at the worst time. What is the status of the fix?

  • markwoodward markwoodward (@markwoodward) reported

    @IGClientHelp is the site down?

  • Rathean2 Rathean (@Rathean2) reported

    @InvestorMidlife @jon_audis Lucky you, @IGcom still yet to sort out the #POLB in specie allocation. I've had in-specie before I remember being bang on the date with no issues... is this an #ORPH fudge up? Was I just lucky last time!?

  • shaunie233 shaun.russell (@shaunie233) reported

    @IGcom Down to crisis point thats where

  • DonaldPond6 Donald Pond (@DonaldPond6) reported

    @cp1889 @IGcom But you don’t know which companies are like that in advance. That’s the problem.

  • BaileyBabi Babi Bailey (@BaileyBabi) reported

    @IGClientHelp Hi. Any charts don’t show up from any devices now. Is there any error occurring? Can you fix asap?

  • Ed1Mil Ed1Mil (@Ed1Mil) reported

    @IGcom Hi. Any reasons why price alerts arent working? Had this issue all week now. Annoying

  • carpediem084 Let's talk (@carpediem084) reported

    @IGClientHelp im so confused to how am I suppose to verify a. Add of mine that was lost? I need help ASAP

  • Bankbeats Sam Bank (@Bankbeats) reported

    @IGcom every time i call your customer support number - any option it disconnect. Could someone call me?

  • peterhorsman3 peter out. (@peterhorsman3) reported

    @IGcom Are you able to fix card deposit issues. Ig suck.

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