IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:

IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Leer, Lower Saxony | 4 |
Berlin, Land Berlin | 2 |
Kassel, Hessen | 2 |
Brisbane, QLD | 2 |
Hechingen, Baden-Württemberg Region | 1 |
Nortmoor, Lower Saxony | 1 |
Watford, England | 1 |
Camberwell, England | 1 |
Bad Dürkheim, Rheinland-Pfalz | 1 |
Solingen, NRW | 1 |
Bremen, Bremen | 1 |
Frankfurt am Main, Hessen | 1 |
Munich, Bavaria | 1 |
Flensburg, Schleswig-Holstein | 1 |
Carlisle, England | 1 |
Mering, Bavaria | 1 |
Paignton, England | 1 |
Saint Petersburg, Sankt-Peterburg | 1 |
Hamburg, HH | 1 |
Oslo, Oslo County | 1 |
Hackney, England | 1 |
Walthamstow, England | 1 |
Köln, NRW | 1 |
Paris, Île-de-France | 1 |
Edinburgh, Scotland | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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bilhas (@bilhas86) reported
@IGClientHelp I am constantly ignored by your compliance team, your incompetent helpdesk delayed in helping me. and now they are blaming me for something i was not even aware of. i need urgent help. IG is one of the biggest platforms SHAME OF IG FOR THE POOR CUSTOMER SERVICE.
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Andrew Walker (@Andrewjwal26) reported
@englandcricket @IGcom New team, same useless batting lineup with four wickets down for 51 runs. So this team is just as pathetic as the one in Australia before it.
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Sean Prowse (@seanprowse1) reported
@Dr555888 @IGClientHelp Calm down mate ffs, I'm not selling or buying #mrbusy
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Bill (@B_SandhuLondon) reported
@nepalruckus @IGcom Damn these people !!
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Arpan (@ThatCricketHead) reported
@englandcricket @IGcom Broad and anderson were the problem ? 🤡🤡🤡
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Fiddlestickzmuzik (@Fiddlestickzmu1) reported
@englandcricket @IGcom Come on lads, I'm watching every ball from down here in Australia.
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Matty Nunn (@MNunny91) reported
@englandcricket @IGcom That bowling attack must be up there with the worst we've ever fielded in a test match
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Eddy edster (@eddy_tedster) reported
@IGClientHelp Is there a problem with the Tweets/Notifications feed on the right of one's dashboard? Does not seem to update any more.
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bilhas (@bilhas86) reported
@IGcom I have just been a victim of your poor customer service and IG app failure. reported this to your compliance team and they managed to find an excuse not to compensate for their debacle. I want an urgent inquiry by someone who knows customer service and has common sense.
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stocks (@fear6d) reported
@IGClientHelp i need ur help how long does it take to verify my account?
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nadiahill (@nadiamariahill) reported
@englandcricket @IGcom maybe england should of bowled first or it needs a new captsin and root should step down and less they should stop playing at the moment and untill they sort them selfs out but it looks like root got the toss wrong and should of bowled first and bat better
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Les 🇬🇧🏴 (@lglaw8) reported
@englandcricket @IGcom Probably the worst England team to ever leave these shores!
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Tradeanator (@Tradeanator) reported
@IGClientHelp @IGAus Guaranteed stop loss not working!!! WTF... sort your crap out... has to be 672 pts from the position open rather than the 10!!!
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Mike (@michaelmal30) reported
@englandcricket @IGcom Awful
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JamesTalkSport (@JamesTalksSport) reported
@englandcricket @IGcom New England but same problems. Woakes has a woeful overseas record, Mahmood should be tried. Leach has shown time and time again he's not a test winning spinner, give Parkinson a go! Good luck to the boys but this is not the new England we were promised.