IG Outage Map
The map below depicts the most recent cities worldwide where IG users have reported problems and outages. If you are having an issue with IG, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
IG users affected:
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Withdrawals
IG is the largest Forex broker and CFD dealer in the world. The company offers access globally to a comprehensive product line that includes forex, stock indices, individual equities, stock sectors, commodities, cryptocurrencies, bonds, and interest rates on a variety of professional-grade web-based and mobile trading platforms.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
IG Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Kia
(@Ryankia2) reported
@GrindertraderUK @IGcom Oh don't worry mate! Just curious, never had a similar problem. But, I wasn't involved with NMC so idk lol.
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MartinRoberts
(@M4Roberts) reported
@IGClientHelp So, what you are saying is I can only close my current position but can’t add to it!! Surely this is restrictive practice? Why could I open a position initially? The issues with @IGcom as a platform keep mounting up!
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Matthew Smith
(@sosisticated) reported
@IGClientHelp Hi! Trying to upload documents for account activation. Error message: "Sorry, we"re having technical issues. Unfortunately, we can"t finish processing your application at the moment." Am I doing something wrong? Or any idea on how long until the issue is resolved?
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Katie Reed
(@sighsmommy) reported
@IGClientHelp I am trading with a robot and I am still waiting for that platform to help but do you know why I can't set my lot size to .01 and it show on the charts too...it just keeps trying to trade and saying invalid lot amount, even with expert settings .01 chart shows 0
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MBTrading
(@MBdaytrading) reported
@richmoi222 @WShak1 It’s shocking by @IGcom - platform goes down during heavy volume days and now this ! Disgusting
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Harshavardhan Reddy
(@Harshav30374148) reported
@IGClientHelp hi my account has been disabled For violations terms but I don’t know why I tried to appeal I have done everything like code to gmail but no reply nothing from your side please help me with my account please I have lot of memories in it . Thank you
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stephen hill
(@stephen62285111) reported
@IGClientHelp cannot log into my account, know my username and when reset my password and try to log in tells me to contact customer support and nobody answers the phone......
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Dr Nobody
(@FreedomFan35) reported
@IGcom are you aware of an issue where open positions are not appearing on charts nor in the "open positions" section?!
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William Eales
(@WilliamEales) reported
@IGClientHelp @Garry27977708 IG has not got a good experienced support network in place. They need to invest in the quality of personnel and capacity to cope with the the size of their trading platform.
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MedSupply
(@Fafaservices) reported
@IGcom @ST_Business Hi CEO, I have started with IG since Jan 20211 and experienced IG platform down and was unable to close deals. Although raised to IG, the issue hasn't been resolved.
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Faris Ahmad
(@farisahmad1) reported
@IGClientHelp Hi there, I opened my account around 26 Jan. The account says it needs activation and the identity checks seem to have been completed but I still can't fund my account. Been waiting over an hour on the phone too. Help pls?
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Nick Heap
(@nick_heap) reported
@JohnMcG59249309 @SpacsTon @IGClientHelp On the basis they supposedly operate a hedged business model and having regard to the level of liquidity that is available on the mainstream SPACS I don't see what the problem is. Hopefully they get it sorted asap!
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_
(@DabOf0ppo) reported
Trying to get through to @IGcom to place a simple trade is shockingly bad. 45 mins I’ve been waiting now!!! 😤
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Vaibhav
(@vmohatta) reported
@IGClientHelp you need to increase your allocation for crypto...advance notice should have been given before just closing down purchases
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Hallie
(@ehbones) reported
@IGClientHelp hi my Instagram account has been flagged as spam (incorrectly) since July. I am tweeting all the insta support pages I can find since you people don’t just have costumer support. HELP!
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