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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (29%)
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E-mail (25%)
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Domains (21%)
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Cloud Services (14%)
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Web Tools (11%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San José |
||
 Cuernavaca |
Cloud Services | |
 Nairobi |
Web Tools | |
 Fairborn |
Hosting | |
 Goiânia |
Hosting | |
| Homosassa |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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jake
(@jake74) reported
@HGSupport massive issue with a shared server a client of mine has with you. You’re using a version of OpenSSH from Feb 2013 on a production server. Github no longer support SHA-1 keys, so can’t check a project out via ssh. Why hasn’t OpenSSH been updated?
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KOFI 🇨🇦 🇹🇹 🇬🇭
(@blackkingkofi) reported
Hey twitter followers if you thinking about getting a website done do not use @HostGator for your hosting. They always have issues with hosting and they have the shittiest support ever!
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sourav
(@iamsouravj) reported
@hostgatorindia @HostGator one of the worst hosting experiences! They make changes in server and then deny to fix them! Regret using @hostgatorindia #CustomerService #CustomerExperience
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QwikAd.com
(@QwikAdcom) reported
@HostGator @HGSupport What is going on!? Last week you had the issue with sites going down/up, down/up. Same thing is happening right now. My site has been down & up multiple times this morning! I am on a dedicated server, so no excuses that this should be happening.
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Danny Jeffers
(@dannyjeffers) reported
from
Düsseldorf District, Nordrhein-Westfalen
@HostGator Is there an outage right now? The host gator site is giving me errors… AND all my sites are down. Chat support is dead still at a 5-min wait and hasn’t changed.
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Ernie Smith
(@ShortFormErnie) reported
@film_girl I had a problem like this: ShortFormBlog was on HostGator way back at the beginning, which I came to find underpowered for my needs. I only moved the domain elsewhere like two years ago. I find CloudFlare really helps in dealing with BS like this
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shashankbhatnagar
(@shashank12) reported
@HostGator I have been having issues with my mailbox over the past week and have not been able@to resolve the issue !!! Lots of emails but no resolution !! Why can I not speak with you and get this sorted
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Dr Bloxy F Shucks
(@Bloxy_Dev1) reported
Hostgator is one of the few company's that's marketing is so bad it makes me actively avoid everything to do with them. unsanitary looking small dog says "GRRRR" *classy business music* horribly designed pet training website in the ad, at that
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Om Er 🔶
(@OmarSoTG) reported
@HostGator I'm sorry but you guys have the worst chat support ever.
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QwikAd.com
(@QwikAdcom) reported
@HGSupport @HostGator If others weren't reporting the same issue, I'd be ok with checking and tweaking. My CPU using is normal, same goes for the memory. I believe there's something in your data center(s) that is causing the issue.
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Istiqur #ITConsultant
(@IstiqurITC) reported
And if you are tired of your current hosting situation, let HostGator help. They will migrate your site to their servers for free. Then you can start saving money and enjoying quality customer service again.
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sourav
(@iamsouravj) reported
Worst hosting experience @hostgatorindia @HostGator tickets not resolved , agent untrained! Not sure how somebody can trust them for website! Shockingly poor #CustomerExperience @HGSupport
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megavoltman
(@megavoltman) reported
@mrarey @HostGator I have a problem with my sites that has been going on for weeks. I'm getting the same runaround. Support has gone way down in the last few years. Very fustrating.
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Ⓜ️ade in Maryland| 🌍🇺🇸📍
(@amnglbl) reported
Website is still down. Got an email from #hostgator today that they are working on recovering and restoring.
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⭕🌍North America 🌃🌍📍
(@BMOREAMN) reported
Website is still down. Got an email from #hostgator today that they are working on recovering and restoring.
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Pete Moring
(@PeteMoring) reported
Is #Hostgator/@HGSupport DOWN??? 😵💫🤔
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Bülent Özek
(@ozekbulent) reported
@HostGator @HGSupport Dear @HostGator, I am having an issue with my e-mails. I couldn't send e-mails more or less 36 hours. Could some one help me please ? This is urgent for me. Thank you. Case ID: 40390132
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sourav
(@iamsouravj) reported
@hostgatorindia The worst hosting provider! No complaint resolution system! No resolution even after raising multiple complaints and no transparent escalation. Mechanism! #customersrrvice #CustomerExperience @HostGator @HGSupport
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jake
(@jake74) reported
@HGSupport Your help chat said I had to upgrade to a VPS, so this hasn’t been communicated well at all. Will DM now
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KOFI 🇨🇦 🇹🇹 🇬🇭
(@blackkingkofi) reported
Hostgator sucks 💩
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QwikAd.com
(@QwikAdcom) reported
@HostGator @HGSupport What is going on!? You can't be serious. Last week you were having issues, looks like the same issues are persistent this week. My site keeps getting down / up, down / up. And I am not alone. Check your email you'll find multiple customers reporting this.
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KOFI 🇨🇦 🇹🇹 🇬🇭
(@blackkingkofi) reported
@HostGator you guys have the worst support!
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Maryland | amngbiz | amnglobal.com
(@amngbiz) reported
Website is still down. Got an email from #hostgator today that they are working on recovering and restoring.
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QwikAd.com
(@QwikAdcom) reported
@HGSupport @mrarey @HostGator My site has been going down/up the entire morning today. I am on a dedicated server. Last week the same issue went on for 3 days. It's hard to keep clients and do business when my site is constantly down. There've been multiple reports about this, check the downdetector.
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S Lane Porter
(@writerlane) reported
@iamsouravj @hostgatorindia @HostGator We lost so many updates because something bad would happen over there and they'd install an older back up. They'd always say nothing happened but we had file date comparisons to prove it. Finally moved our site away. Ugh. I feel your pain.
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Stephen Artem
(@StephenArtem) reported
@drawingporno Thank You and I know. I have seen professional Photographers get axed with just butts. I feel like the Matrix where the octopus things come and hunt your down, and I'm not far off. I actually looked up hosting for adult content and Hostgator was in the top 5 if not 2nd.
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Prasad Sahoo
(@pradsahoo) reported
@HostGator my VPS server is down since yesterday, it takes atleast 30 min to get hold of a support person and all they tell is, they are working on it and will be fixed in an hour or so. That hour has become now 24 and no luck so far. Case Id # 40338123
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Andrés Rojas
(@AndrsRojasPati1) reported
@HGSupport But my email is not receiving msgs because of the MX registry, so I can't login
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megavoltman
(@megavoltman) reported
@HGSupport I have tried numerous times to reach Hostgator though chat during the wee hours of the night. The chat never worked. Doesn't connect. So much for 24/7.
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Kelly Wright
(@keeksssss) reported
@HostGator The “escalated” support with this company is a joke - TEN days without a website and I can’t even get anyone to call me back. I will NEVER use Hostgator again.