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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Domains (40%)
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E-mail (20%)
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Hosting (20%)
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Web Tools (15%)
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Cloud Services (5%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Romeoville |
Domains | |
 São Paulo |
Hosting | |
| Sanford |
Domains | |
| Osasco |
Domains | |
| Buford |
||
| São Paulo |
Cloud Services |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Deporable
(@okdeplorable) reported
@HostGator Apparently this company has moved all of it's customer service overseas. Consequently you can only understand every other word.
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Abhishek Ingle
(@abhishekingle) reported
@HGSupport Why @HGSupport is ghosting it's customers? It's been 3 days since I raised an escalation and even after multiple emails I have not received any responses. HG Support used to be far more responsive earlier.
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🌐On Your Mark
(@onyourmarknj) reported
@YoungbloodJoe @jonoalderson Ugh. Need to switch! I left Bluehost, HostGator, and Network Solutions when they dug in their claws and gutted those services. Blech.
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Michele Elliston
(@micheleelliston) reported
@HostGator is there a problem with customer service? I've been waiting for ages just to get someone to help me.
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coltswalker
(@coltswalker) reported
Do not use @hostgator. They censor. They suspend accounts without warning. You lose your money and data. Hostgator is a terrible company. #scam #scamalert #buyerbeware
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jigsaw kloud
(@jigsawkloud) reported
@ZKDID_ Never used Hostgator, so I have no point of reference. I switched from SiteGround as their renewal prices just kept increasing. Hoping to eventually switch to decentralised hosting. Keeping an eye on @IagonOfficial
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Egerton Sinclair
(@Eg_a_Sinclair) reported
@skystracloud Hey, no it didn’t so I’ve moved to a new provider. Had enough of hostgator and their lack of customer service
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Cutearundhathi
(@cutearundhathi) reported
@HGSupport @adamfarrar I haven't received any confirmation on fixing my issue with Hostgator on DM. Why is it so? I don't understand....Is this the way you give service to your customers?
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Anne Ryan
(@RyanAssocs) reported
@hgsupport Help. Every time I try to have support upload new wordpress site while backing up old html site, the new site continues to refer to the subdomain I created it in. Good grief...no one in support knows what to do.
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Cutearundhathi
(@cutearundhathi) reported
@HGSupport @adamfarrar Thank you for your reply. I have already shared my domain. Please try to understand that I have posted Important articles on it which I have written. I want my data to be retrieved and continue with your service. Yours faithfully... Arundhathi
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Robert Tantalo
(@rtantalo) reported
@HostGator DO NOT use Host Gator. They have taken a month to complete a simple migration and just DO NOT respond. They keep saying they have prioritized the issue but no one ever replies. RUN!!!
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CJ Cornell
(@cjcornell) reported
Does anyone have any web hosting recommendations so I can get away from @hostgator and the awful @HGSupport ?? Happy to pay a premium to hopefully take lots of other unhappy customers with me.
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Aishwarrya Deepak
(@aishrudeep) reported
@HGSupport @HostGator Case #46908029: Frustrated with lack of updates from HostGator Customer Advocate Team. Expected response within 48hrs as mentioned in the email, but still no communication. Please provide an update or reason for delay.
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Abol Ger
(@ger_abol) reported
@HGSupport @cjcornell They did the same with me injected a malware and i have never recovered, later they charged me $25 to recover emails, i lost 3 clients that i was working with
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Er Rahul Rana
(@ErRahulRana2) reported
hostgator locked my profile guys @HostGator Help me . My important customer here. Support me #hostgator #technology
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Er Rahul Rana
(@ErRahulRana2) reported
thirs class service @HostGator dont buy domain and hosting , Request to all , @HostGator server down , fraud sompany dont trust easily #TechnologyNews #Domains
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Shamail Aijaz
(@shamailaijaz) reported
Disappointed with @HostGator's customer support. No solution provided on ticket S-2195876 after 7 days. Very Unprofessional hosting company. #worstcustomerservice
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Brandon🇺🇦
(@bc3tech) reported
@HGSupport @mulls2go appears local mailboxes are ok, but forwarders to external boxes are broken.
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Brandon🇺🇦
(@bc3tech) reported
@HGSupport where can i get status on the ongoing email issue?
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Bloom
(@Jwrbloom) reported
@HGSupport And I'm not able to login into my cPanel with my saved user credentials.
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Bloom
(@Jwrbloom) reported
@HGSupport One of your tech support people had me flush my DNS. It solved the initial problem, but created two others. One, I can't connect my text editor to the server, and it won't let me get to your website portal either. I'm getting an Edge IP Address notification.
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Guy
(@Hal_chair) reported
@HGSupport How to you access the live chat support. It has been disabled for months now. All live chat support does is show you a list of "is this your problem" crap.
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Brenton Bostick
(@halting_brenton) reported
@HGSupport I'm trying to buy a new domain. I agreed to terms of service and clicked Checkout Now. And nothing happens.
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Shamail Aijaz
(@shamailaijaz) reported
@HostGator's customer support is a huge disappointment! It's been 6 days and still no update on my ticket S-2195876. They don't seem to understand the issue and can't provide a solution. This is extremely unprofessional and their customer support is dead. @HGSupport
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Shamail Aijaz
(@shamailaijaz) reported
@HGSupport I've already given you my ticket number in my yesterday's tweet S-2195876... It has been 6 days now... Your customer support is completely dead, including toll free number and chat.
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Shamail Aijaz
(@shamailaijaz) reported
Disappointed with @HostGator's customer support. No update on ticket S-2195876 after 5 days. Unprofessional compared to other hosting companies. #worstcustomerservice
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Steve Mulls
(@mulls2go) reported
@HGSupport Issue is back again.
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Egerton Sinclair
(@Eg_a_Sinclair) reported
@HGSupport nearly 24 hours later and issue still not resolved, spoke to Agent Cherry today who had said sites should be ok by 8am. It’s now 8pm.
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Amy Lathrop
(@amyalathrop) reported
.@HostGator problems with outgoing email for me. I cannot get support from chat or phone "help." Is this going to be resolved soon?
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Austin Ross 🇺🇸
(@A_Ross) reported
@HGSupport do none of your support reps have access to WHM on shared accounts? I've been on the phone with a tech support for an hour. She's completely out of her league. The fix would have taken her 30 seconds on WHM to open phpmyadmin and change the definers of a function