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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The following chart shows the number of reports that we have received about Hostgator by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Hostgator Outage Chart 12/08/2022 00:05

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Hosting 43.02% Hosting
  • E-mail 29.07% E-mail
  • Domains 19.19% Domains
  • Cloud Services 4.65% Cloud Services
  • Web Tools 4.07% Web Tools

Live Outage Map

The most recent outage reports and issues originated from:

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ParaguayAsunción Domains
BrazilSão Paulo Hosting
MexicoMexico City E-mail
MexicoAguascalientes Hosting
MexicoZapopan E-mail
MexicoMexico City E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:
  • realest49919420 Texas Real Estate Investor (@realest49919420) reported

    @FGOABORG @girdley That explains Hostgator customer support then

  • optwtn OP (@optwtn) reported

    Got escalated to backend team. Had to wait for hours to get a log. That was y'day. Everything suggested was done. Now it's escalated to server team. I'm asked to wait for 4-6 hours. Meanwhile sites are down. I better shut shop and go to sleep. #hostgator #india @hostgatorindia

  • optwtn OP (@optwtn) reported

    @HostGator @HGSupport @hostgatorindia 2 Days on. Website still down. Took all actions per #hostgator suggestions. Hostgator team is clueless. Only reactionary rather than proactive mode. You call them up, explain the situation. they take 20 minutes. Phone gets disconnected,

  • CaptainXDave Captain Dave 🏴‍☠️ (@CaptainXDave) reported

    If anyone who follows me uses @HGSupport (Hostgator), are you having timeout and slow response issues tonight?

  • usoabank USOA Bank (@usoabank) reported

    @HostGator I’ve been trying to get ahold of your technical support department for the past few days and still haven’t been waiting the wait time is ridiculous.

  • DNAbeaniebaby sophia (@DNAbeaniebaby) reported

    @HGSupport absolutely not. this is the second time. your support staff is earnest and i'm sure they're trying their best, but they have been trained incompetently and have been unable to understand my problem at every turn. i am taking my money elsewhere.

  • DNAbeaniebaby sophia (@DNAbeaniebaby) reported

    @HostGator @HGSupport i'm at least happy my purchase was immediately refunded, but your service has made setting up my professional website absolutely impossible.

  • DNAbeaniebaby sophia (@DNAbeaniebaby) reported

    @HostGator @HGSupport extremely dissatisfied with your service. i've tried to sign up for your service TWICE, and both times have had my account immediately suspended. support was profoundly unhelpful and never resolved my issue.

  • Rpsran RavinderPal Singh Sran (@Rpsran) reported

    @HGSupport @HostGator So, its 24 hours since I complaint about my server going down. And now its about 2 hour passed since I reached you in Tweeter. Nothing has been done so far. The moment my server is up, I will migrate to some other hosting. You have offshore staff who is not competent.

  • Rpsran RavinderPal Singh Sran (@Rpsran) reported

    @HostGator Don't buy anything from them. There support is lazy and they will not help you if the website goes down. 24 hours and they have been doing nothing and my entire server is down.

  • Rpsran RavinderPal Singh Sran (@Rpsran) reported

    @HostGator my server is down from past 24 hours. All i asked your support was to restart the server. Worst customer support ever. @HGSupport

  • HGSupport HostGator Support (@HGSupport) reported

    @LoveFarmOz @HostGator Hello Sophie, we're sorry to hear of the poor experience. Please send us a DM with your related ticket ID and domain we'd be more than happy to review the situation.

  • MeccaGodZilla メカゴジラ🇭🇹🇧🇧 (@MeccaGodZilla) reported

    @HostGator / @HGSupport your customer service is next level. I cannot thank yall enough for everything you continue to do for your customers!

  • ColbyWTaylor Colby Taylor (@ColbyWTaylor) reported

    What is your go to #wordpress hosting? I attempted to branch out from DO and try bluehost- I had high expectations for a dedicated service but I think even hostgator had it more together😱 #hosting

  • optwtn OP (@optwtn) reported

    @HGSupport @HostGator @hostgatorindia The attitude to such a critical #infrastructure service seems callous. My service is affected. I've got at least 4 site up & down reports from installed wordpress plugins all thru the day. Strange thing is the #hostgator team seems oblivious to this & no checks at their end?!

  • optwtn OP (@optwtn) reported

    @HGSupport @HostGator @hostgatorindia Have already done that. Once the site was down (a client complained), spoke to tele support. They said some issue with server (I had to hold for 25 mins!) & sorted things out. After 15 mins, site was down again. So called again!

  • juliakolens Julia ✨ (@juliakolens) reported

    hostgator is extremely slow, if it’s not loading, just reload the page 😭

  • RY_Scientist Rohit Yadav (@RY_Scientist) reported

    @HGSupport I raised the 2fa request to the support team who would then sync my bankwire to the credits, hope they have conveyed to the engineering and finance team and tracking it fast to fix it :)

  • juliakolens Julia ✨ (@juliakolens) reported

    @HostGator is something wrong? I can’t load my website and it says there is an issue with the server. Really frustrating

  • MachM6 Mach (@MachM6) reported

    @Gabriels_Daddy_ I have written to Hostgator that my debit cards (10 times) are getting blocked but today the escalated team (Madhura) replied "you are having problems with credit card" How do these people get jobs in USA ?

  • Sportzone___ Sportzone (@Sportzone___) reported

    @HGSupport My dedicated Windows server has been down for almost 5 hours. I have used chat support and also phone support and can't seem to get anyone to look at it. How can I get someone to look at my server?

  • ixyz24 🆇🆈🆉24 (@ixyz24) reported

    @HostGator Poor file security on the server hostgator

  • monroeandco Monroe&Co. (@monroeandco) reported

    .@HGSupport your chat window stops working in Chrome after a while and replies no longer send. the agent thought i just disappeared and his msgs kept coming thru. please fix this it's happened before!!

  • n3lv1n_ N3lV1N (@n3lv1n_) reported

    @HostGator I have been trying to log into my sites all night and have not been able to. Are you having any problems today?

  • monroeandco Monroe&Co. (@monroeandco) reported

    .@HGSupport your cpanel has an issue where multiphp manager can change the version but it isn't reflected on the server under server info unless you log into WHM and change it there

  • Pinup_America Pinup America (Magazine) (@Pinup_America) reported

    @HostGator this company's a joke. They've admitted fault by stuffing up my domain address for the site I was building. It's been down over 2 weeks. I'm seeking compensation. 6 unanswered emails requesting legal address not provided for papers to be served. List your problem below

  • DropOrDrive Drop or Drive (@DropOrDrive) reported

    @HostGator your tech support needs life support! Seriously disappointing! #webhosting #notreally

  • klifokumu Lowie (@klifokumu) reported

    Hello @HostGator, is something wrong with your chat support? I am trying to get help but can't see my messages each time I chat with an agent!! @HGSupport #support

  • surftech01 surftech (@surftech01) reported

    @CoachGiorgio @HGSupport kindly inbox @surftech01 for assistance and support in recovering your account

  • RavagoBham bham ravago (@RavagoBham) reported

    @CoachGiorgio @HGSupport Don’t get scammed while others are getting help from the right source you can contact @calce_anonymous on Twitter they helped on all kinds of hacked accounts, Facebook hacked,Instagram hacked, Snapchat hacked and also enable tight securities to all my account