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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Hostgator Outage Chart 09/30/2023 14:30

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  • Hosting 36.59%


  • Domains 25.61%


  • E-mail 23.17%


  • Cloud Services 8.54%

    Cloud Services

  • Web Tools 6.10%

    Web Tools

Live Outage Map

The most recent Hostgator outage reports came from the following cities::

Loading map, please wait...
City Problem Type Report Time
BrazilSão Paulo Web Tools
MexicoGuadalajara Domains
PeruLima Domains
MexicoMexico City Domains
MexicoGuadalajara Domains
BrazilSão Paulo E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • superconsuchan Consu Chan 💗🌟 (@superconsuchan) reported

    @profitsinyards @HostGator Hi! I have the same problem. They give you any solution? None to me 😔

  • johnofhousejohn Johnathon Williams (@johnofhousejohn) reported

    @saintvienna My experience is with WordPress hosts. Great: Digital Ocean + ServerPilot, Kinsta Solid: WPEngine Workable in some cases: Siteground Never ever again: Bluehost, GoDaddy, MediaTemple, 1&1, Hostgator, DreamHost

  • superconsuchan Consu Chan 💗🌟 (@superconsuchan) reported

    @HostGator Mails and server is down! I NEED MY ECOMMERCE UP!!!

  • BevRoze Beverly (@BevRoze) reported

    @HostGator Seems impossible to get someone on the phone for immediate help when there is a critical issue like this affecting a ton of sites. Takes their support team in India atleast 10 minutes just to understand the issue and pull up my account - ridiculous. I am losing business!

  • realjoeybee Joe Bee (@realjoeybee) reported

    @HostGator I find it CRAZY AF That We are STILL having issues. Completely unacceptable. Three Weeks now?

  • renjunanggg Anggiya ୧⍤⃝🦊 (@renjunanggg) reported

    How will you compensate us with your email issue? It's been a whole f-cking week and still not resolved. Many lost thousands of dollars because of you. Your service sucks, not recommended for anyone looking for hosting provider. @HostGator @HGSupport

  • DigitalFXar Gaston N. Bracco (@DigitalFXar) reported

    @HostGator Emails are not working again.

  • MyName78930514 MyName (@MyName78930514) reported

    @HGSupport Problem solved

  • ChrisWoodBass Chris Wood (@ChrisWoodBass) reported

    @HostGator are you having problems at the moment? You’ve stopped responding to live chat or email and I’ve been on phone hold for 20 mins?

  • crypt0bank crypt0bank.eth (@crypt0bank) reported

    @HGSupport Host Gator has the worst support in history! Trying to resolve issues for days but no luck because they seem to be super lazy.....

  • silasfirsthand Silas (@silasfirsthand) reported

    @HostGator After a few days of service, emails are delayed indefinitly again.. I just apologized to all my clients on @hostgator's behalf. What do I say now? Not to mention the fact that its CRIPPLING our ability to do business.

  • superconsuchan Consu Chan 💗🌟 (@superconsuchan) reported

    @EsquibalUSA @HostGator Im from Chile and I have the same problem, losing sales 😔

  • DubWhitlow Dub (@DubWhitlow) reported

    Y’all are trash @HostGator 🗑….emails have been down for close to two weeks now costing us over 100k in contracts. Reached out to customer “support” multiple times and nothing. 🤬

  • BevRoze Beverly (@BevRoze) reported

    @HostGator Extremely frustrated with HG service & support. For the past two weeks, one of my reseller servers has been crashing over and over. I am running out of excuses with my clients and every time, HostGator just tells me it was "emergency maintenance." Sites all are down again!

  • ElJaviSifuentes Javi (@ElJaviSifuentes) reported

    @HostGator @HGSupport There's a problem with your servers, i have some websites down! And u have not a way to report it on mexico.

  • DawnRasmussen Dawn Rasmussen (@DawnRasmussen) reported

    @DubWhitlow I went over to Inmotion Sorry you are having so many problems. HostGator has had a bad rep for years for hosting spammer websites, and what I have read online here with the latest glitch made me decide that this was the last straw.

  • HiromiActs Hiromi Okuyama #hiromiacts (@HiromiActs) reported

    I am in tears & so angry @WooCommerce I did not go the Shopify route & chose #WooCommerce for my website to sell products from @Printful & now I have a server issue (we went through Hostgator & did all the deactivate/activate stuff) Now I have to pay a programmer to fix it?

  • silasfirsthand Silas (@silasfirsthand) reported

    @DigitalFXar @HostGator I concur. This is nonsense. After apologizing to our clients on @hostgator's behalf, we are down again across three domains.

  • hiren904 Hiren Khambhayta (@hiren904) reported

    @HostGator my email services are down since a week. I am just getting assurance via live chat and emails since 3 days. Case red no. 42176110

  • NidoEscape Nido (@NidoEscape) reported

    For website development avoid @hostgator. Awful. #Website #WebsiteBuilder

  • lizasantana Liza Santana (@lizasantana) reported

    Is anyone who has their hosting via @HostGator and uses @Outlook having the same issue as me (no one is getting my emails). Apparently due to a migration going on for weeks! #horrible

  • DavidaPride David Pride (@DavidaPride) reported

    @HostGator totally disappointed in your customer service. Been a loyal customer for over 10-years...seems like the boat is sinking and I'm left with unanswered problems and no one there is communicating or answering my questions.

  • itsvidi Waheed Akhtar (@itsvidi) reported

    @HGSupport My email outgoing is not working from last 24 hrs. Please help. Chat person could not resolve it.

  • a_schtr Anna_FL1 (@a_schtr) reported

    @HostGator Any news about email issues? Our business depends on getting messages on time, so this is very unfortunate. We are experiencing problems with sending and receiving since Friday.

  • chazwhit3 c white (@chazwhit3) reported

    @HostGator It’s still a problem today July 13. I’ve called Customer support and was last told I’d get a call back in 18 minutes. That was an hour and 45 minutes ago. Just called back and now it’s telling me 99 minutes. Going to lose a lot of customers!

  • DubWhitlow Dub (@DubWhitlow) reported

    @NinekeCreative Who do you suggest? We are having a huge issue with hostgator right now and are losing money everyday that goes by.

  • umeobikapatrick Patrick Umeobika (@umeobikapatrick) reported

    @saintvienna I use @HostGator for name and hosting majorly Has good hosting services, not really costly tho And has an incredible support 💯 I have a thing with companies that have good customer support

  • FuryonRon BlessedWarrior (@FuryonRon) reported

    @HostGator This was a fantastic company 10-15 years ago. Too bad you went in the wrong direction. DO NOT RENEW my account. I never want to hear from this company again

  • lornaly PureRomance by lornaly (@lornaly) reported

    @HostGator my website is having problems with 502 errors all over, support chat taking too long to response.

  • chazwhit3 c white (@chazwhit3) reported

    @IDcrisisdesign @HostGator Same, I’ve never had this issue with my old provider! Guess I’ll be leaving HG. This is not acceptable