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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Domains (30%)
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Hosting (30%)
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E-mail (20%)
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Web Tools (20%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zapopan |
Web Tools | |
 Chandigarh |
Domains | |
| Chalco |
Domains | |
| Mumbai |
Hosting | |
| Ghāziābād |
Domains | |
 Belo Horizonte |
Web Tools |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Otakukart.com
(@otakuanimeblog) reported
@HGSupport Absolutely worst experience with you guys. Every week all of my site go down in Hostgator VPS. No support provided whatsoever. I messaged email detail for the check-up.
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Paula Hendrickson
(@P_Hendrickson) reported
Hey @HostGator? Is your site having issues today? My help chat was cut off & I haven't been able to log in since. I've sent 3 password reset requests (with several hours between the first & 3rd attempts), but still haven't received the email needed to reset my password.
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KK
(@KK35359713) reported
@GoDaddyHelp YOU SUCK! @HGSupport please help me switch my account over! All my websites are down because of lazy go daddy!
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blenderfiftytwo
(@blenderfiftytwo) reported
I have had the absolute worst experience and service from @HostGator @HGSupport since moving to them. Repeated request for assistance ignored and now today they have managed to roll back my site to the day I moved and want to charge me $25 to fix their mistake
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Sean Markey
(@seanmarkey) reported
@HostGator It is nothing I or the buyer did. The site was at HostGator from when I acquired it and never moved it. Never ever keep a site a hostgator, even for a day. Pay the $ to have it moved or pay even more dearly later. I expected the worst from hostgator and they STILL let me down
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BrandLumi
(@brandlumicom) reported
@seanmarkey @HostGator HostGator did have a backup for it? Wtf?
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KK
(@KK35359713) reported
@GoDaddy been on hold for over an hour! I’m DONE 😣 with go daddy the service has significantly declined! I’m moving my business to @HostGator
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MG Gaskin
(@mgcoverz) reported
@HGSupport Tommy, your company sucks ***! Notice in the above response you never apologized?
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A n k i s h
(@the_ankish) reported
@HGSupport Getting an error, but your chat support could not resolve. It appears you don't have permission to access this page. 403 Error. Forbidden. Details send in message mode →
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CynderHost
(@CynderHost) reported
@mayosdream @HostGator @HGSupport Ellen - that's ridiculous - I'm really sorry you have to deal with that. If you're open to moving to a much faster and responsive platform, we can help get you back up and running ASAP - and we promise, no long support queues, no crazy downtimes :)
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Ellen Mayo
(@mayosdream) reported
@HGSupport - Okay so another failed effort to receive tech support from chat system. Once again, the issue has to be elevated -- so now I have to wait for someone to contact me by email. How pathetically inefficient is that????
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KK
(@KK35359713) reported
@GoDaddyHelp please you have been such an inconvenience! You have slowed down my business I’m tired of dealing with your company and the tech support staff who aren’t knowledgeable at all! Please help me @HostGator switch my account over!
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D2U
(@uneek_ness) reported
@ElinWaring @esd @joshtpm Hostgator hosts my Squarespace site. Squarespace only provided a template service (even though I could buy a separate hosting package from them). Are you saying that GoDaddy and Hostgator et al are protected by 230? Haven't seen that argument being made elsewhere
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KK
(@KK35359713) reported
@SmartCherrysTho @GoDaddyHelp Absolutely the worst service, their managers are not equipped to help resolve issues, my sites been down for days! @HGSupport I pray when I switch to you I’ll be happy with your service!
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Sean Markey
(@seanmarkey) reported
A word of warning: I sold someone an old site I no longer had use for. I pushed the domain, easy. I gave access to my @HostGator account to take over. HostGator ****** UP SO BAD AND DELETED THE SITE, and can’t figure out what happened or how to fix it. The site is GONE.
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Mixtress Miscellanity
(@miscellanity) reported
The SSL cert for my website has expired and it's doing my head in, trying to figure this ******** out on HostGator - anyone got any experience here? Spent hours now and I'm ....running on patience fumes.
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չเקɭ๏ςк
(@ziplock581) reported
I just spent 4 hours in @hostgator online support chat about an urgent problem before they hung up on me. Take heed people, they're quick to bill but crap support. Had been with them about 15 years and this isn't the first occasional problem but is the first time they hung up
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rahul singh
(@rahulsingh4ut) reported
@HostGator I realy frustrated with your service and support, i have your dedicated server, and its get down after 2 PM but still it's not solve i raise ticket and call more than 5 times and chat continue but only reply for wait. What happening #HostgatorNotSupporting
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Sean Markey
(@seanmarkey) reported
@HGSupport @HostGator That is not what happened. My buyer has been working with support for several days now. They cannot find the site, it is gone. Don’t worry, I don’t expect you to be able to resolve this, he has been working /w support for several days now. Just wanted to warn everyone else…
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Danielle Slaughter
(@Mamademics) reported
@HGSupport I forgot to ask my live chat person how long it would take but hopefully I'll get an email from the support team soon. *fingers crossed*
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Linda Miner Kleist
(@LindaKleist) reported
@HGSupport, 5 calls and chats with your techs since 12-17-20: our website is blocked and we have been escalated a higher level of support with NO solution or updates. #CustomerService 10 years w/ HG—so disappointed!
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Anthony Ruttgaizer
(@MyNameIsKingdom) reported
Customer Support at @HostGator has always been amazing to me but I'm hoping that THIS is the call that finally solves whatever has kept my website down for the past two days because I've had more than enough of their frigging hold music. 🙄
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Gila von Meissner
(@gila_be) reported
@linziehunter @squarespace Easier than trying to get HostGator on the line, especially when the problem is basically my fault somehow. :) I am rebuilding site this week, so I am bitching the whole time... still like it better than Square.
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Moiz Travadi
(@Moiztravadi1993) reported
Hostgator Team, I am facing an issue related to the accounts department and I have raised this on 22 Dec 2020 and still it is not resolved. Country: India Case #: 28326724 Kindly reach me. @HostGator @HGSupport @hostgatorindia
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Lay on semi-hiatus
(@booksoliloquies) reported
@yourwordsmyink via HostGator. I just used a tutorial that sadly didn't help and am now contacting their tech support 🙈
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Om mapari
(@iamAngryOm) reported
@FreeKaaMaal No-one replying to my messages on mail.I am really sad to say that over the time your customer service is going worst. I have three cash back issues pending !!! 1. Hostgator 2. Sporto 3. Meddybuddy Been 3 days you guys didn't gave single update on them. 🥺🥺🥺
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Tosh Thakkar
(@ToshThakkar) reported
@HostGator @HGSupport @hostgatorindia seem to be too busy to respond to a generic query of a loyal long time customer...?
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Ellen Mayo
(@mayosdream) reported
@HostGator @HGSupport So, still waiting on email from Tech support - been 24 hrs - nothing. Website is still down. Obviously, my small business is not profitable enough for you to care. FYI Case ID 28575880 - just in case someone wants to do something.
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Alberto Daniel Hill feat. ❤️ @darknetdiaries ep25
(@ADanielHill) reported
@CisoDiagonal now i understand why hostgator doesnt have a sla.... never got an internal server error in 20 years in pair networks unless it was my fault
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HostGator India
(@hostgatorindia) reported
@Moiztravadi1993 @HostGator @HGSupport Hi Moiz, we regret the inconvenience caused to you. Our Support team has sent you an update via Case ID: 28326724. Please do check the ticket and respond there if you have more queries.