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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (31%)
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Cloud Services (24%)
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Domains (19%)
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Hosting (17%)
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Web Tools (10%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Palmas |
Domains | |
 Cuauhtémoc |
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| Fortaleza |
Hosting | |
| Miguel Hidalgo |
||
 Jewar |
Hosting | |
| León de los Aldama |
Hosting |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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My On The Road
(@MyOnTheRoadCom) reported
@AndrewLedford @HostGator customer service is terrible. On my 5th call today. so far it is back the bad old days when no one knew what they were talking about.
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CynderHost
(@CynderHost) reported
@ATVScoundrel @petehalvorsen @HostGator If reliability is what you’re after, our 99.9% uptime guarantee may suit you! We also offer 24/7 support and will even save you money. Our speeds are blazing fast and we’re backed by experts. I can migrate you over for free; can I flick you a DM with more info?
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charlestweets
(@charlestweets2) reported
@DianePatterson @HostGator Same, having the same issues - how embarrassing for @HostGator
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David Jay
(@DavidJay1965) reported
@HGSupport Please call me immediately at 661-478-4700. My email is broken!
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Diane Patterson
(@DianePatterson) reported
Seriously, wtf, @HostGator? You forgot to renew your certificates?
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Sandry
(@ScottSandry) reported
@HostGator Almost 48 hours of my site being down. Not a good look. Went to sleep w it working fine, wake up to blank screen. You want to charge me $25 for a restore of something I didnt brake. Your chat always says "5 min" but takes 20-60 min for someone to enter. Case 43267537.
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Walmart Hillbilly
(@NoKoolAide) reported
@HostGator Literally the worst company I’ve ever dealt with. Save your money and your sanity.
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Brian McCaul
(@alfredhichcock) reported
@HostGator @HGSupport Add me to your list of people that saw your cert expire at 8:00 pm EST. External mail is down, and my cpanel portal is showing an SSL error in the browser.
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Diego Taube
(@diegotaube) reported
@HGSupport your support is a joke! After 2 full working days the problem is still there. I cannot send/receive emails. Once I login to the control panel i cannot access to the email accounts. The answer that i got is that filters blocking my outgoing mails.
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Christian Reed
(@ReedChristian) reported
@HGSupport @PictureTheSouth Just fix it! Sites down for 72 hours last time and now it's down again for 24 so far. Message that we may experience 30min to MAX 2 hrs. Worst hosting experience in 20 yrs by far
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Dead
(@DeadMan_DDProds) reported
@HGSupport I can't access the Customer Portal, and the Live Chat support just loads forever
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ATV Scoundrel
(@ATVScoundrel) reported
@HostGator The "issue" is that the damn security certificate expired! It's beyond outrageous that #Hostgator would allow this to happen. How many businesses are currently paralyzed because of your gross incompetence?
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ShanethaTechnologies
(@ShanethaTech) reported
@HGSupport Our Site has been down for more than 12 hours. Contacted support 11 times. They told 30 min to 1 hr. Its been 3 hrs, still no solution. It is a creating a critical impact to my business.
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M i l y
(@mileika_jurado) reported
@HostGator I Don’t know how to contact you. The live chat doesn’t work, you doesn’t answer my emails. I can’t use my domain and I am worried cause nobody answers me. PLEASE HELP !!!!
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M i l y
(@mileika_jurado) reported
@HostGator I Don’t know how to contact you. The live chat doesn’t work, you doesn’t answer my emails. I can’t use my domain and I am worried cause nobody answers me. PLEASE HELP !!!!
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Trista Lauritsen
(@viva_trista) reported
@HGSupport thanks - chat support was able to assist and fix
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Piyush Patel
(@shreekailash) reported
@kinsta Same site was working perfectly on hostgator dedicated server. so How it is plugin issues?
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NewsworthyH1234
(@H1234Newsworthy) reported
@HostGator Fix it fast!!!
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Matt Weik
(@weikfitness) reported
@DianePatterson @HostGator I’m having the same issue!
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Gustavo Correa
(@gustavocorream) reported
@HGSupport hi, is the system down? Emails not working at all !! Any information?
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Chris A. White 🐻
(@fyrebear) reported
@HGSupport I am having the same issue
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Trista Lauritsen
(@viva_trista) reported
@HGSupport what is happening with my VPS server? Cannot login to cpanel or whm. Please advise.
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JG
(@_jefu_) reported
@HGSupport @DianePatterson I’m having the same issue
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Matt Weik
(@weikfitness) reported
@CoachGiorgio @HostGator I’m having the same issue
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My On The Road
(@MyOnTheRoadCom) reported
@AndrewLedford @HostGator now on call six. This is a really high effort host. how long does it take to install a site on @HostGator one day two, maybe five or never. At least this will make a good blog post.
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Christian Reed
(@ReedChristian) reported
@HGSupport @yay_o1 I'm sure it won't be down for more than a week. Clown show
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Ara
(@c_ara_campbell) reported
@DianePatterson @HostGator Same here email server down @HGSupport and the chat support isn’t working? What is going on?
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Michael Briggs
(@emveedesign) reported
@HostGator I have had an issue with clients SSL certificate and site has been down for over 24 hours. Been in contact with support 4 times and still not fixed. Told it has been escalated last night but still waiting. Totally unacceptable!!
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Diego Taube
(@diegotaube) reported
@HGSupport Do I need a miracle so that a human answers the phone? My email is not working for more than 36 hours. My tkt us already with you, and theoretically it was escalated, but nothing happens! There is no support in your company! Tkt No 43258247
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CynderHost
(@CynderHost) reported
@emveedesign @HostGator Sorry to hear Michael! If you’re looking to switch providers we promise you won’t face these issues. Our experts guarantee 99.9% uptime without compromising security or service thanks to 24/7 support. We’re happy to migrate you over for free if you wish, can I DM more info?