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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Hostgator Outage Chart 02/27/2024 10:35

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  1. Hosting (45%)

    Hosting (45%)

  2. E-mail (28%)

    E-mail (28%)

  3. Domains (10%)

    Domains (10%)

  4. Cloud Services (9%)

    Cloud Services (9%)

  5. Web Tools (9%)

    Web Tools (9%)

Live Outage Map

The most recent Hostgator outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilSão Paulo E-mail
United StatesCrescent City E-mail
United StatesCrescent City E-mail
United StatesNatchez Hosting
ItalyBergamo Cloud Services
ItalyBrescia Cloud Services
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • abhishek2731 Abhishek (@abhishek2731) reported

    @HostGator What is wrong with your services !! My VPS account has been down for last 8 hours..!! Can you believe it!! What is wrong with you guys?? Ticket id: 34451089

  • vickytnz Vicky Teinaki (@vickytnz) reported

    @steveparks I'm considering it, but it means that I'll have 3 months before my $180 hostgator hosting is up for renewal to shut all of my old side project sites down as can't justify both

  • GlewmeCorp Glewme Corp (@GlewmeCorp) reported

    @HostGator I went through this exact issue with you a month ago, and gave you the details you ask for now, you are so disconnected you cant realize I am the same guy with the same issue, it is a repeat of an ongoing unfixable issue I am convinced, you are unable to fix your system, obvious

  • VJShordee444 I AM Valerie & trump is still dangerous (@VJShordee444) reported

    @WatchingWhatYou @HostGator I have been communicating with Hist Gator, I just got into my website for the 1st time in years. I’m going to try and start writing again, just for myself. I wrote down a list of things I want to start doing

  • abhishek2731 Abhishek (@abhishek2731) reported

    @HGSupport come on !!! it has been created at least 3 hours before and the server has been down from last 8 hours! in which part of the world can a company switch off its server for 8 hours ????

  • NNtseh Sweetness (@NNtseh) reported

    @HostGator I'm aware of your pricing plans. I mean... Can't you guys just give me some special consideration? You won't be losing, but gaining 1 more customer for next year, as well as other accompanying services

  • belagaytan Bela Gaytan (she/her) (@belagaytan) reported

    @HGSupport @HostGator For now, it's fixed. I came to support with a minor issue. After speaking with 2 techs, they caused worse problems. Unacceptable...especially when they claim it was just a caching issue.

  • IdeasApatridas Ideas Apátridas (@IdeasApatridas) reported

    @HostGator @HGSupport My VPS server is not working all my sites are down. I talked to support but its still having issues I need a solution ASAP!!

  • belagaytan Bela Gaytan (she/her) (@belagaytan) reported

    Apparently chatting with @HostGator tech support @HGSupport is interpreted as "make things worse so that my site won't even load". 🙄

  • CrazeNOK CrazNOK (@CrazeNOK) reported

    @tehseenkhan009 @HostGator @HGSupport I've used hostgator for 10+ years now. Never once had an unauthorized entry. You're doing it wrong.

  • emilywillisxexo Emily Willis (@emilywillisxexo) reported

    @rotto_balli @HostGator In my honest opinion support team seem not interested in helping. I was hacked also and I’ve laid complaints and still nothing from them, lucky i ran into some recommendations about @utopiantechh I explained to them and they helped me get back my account

  • ChestnutPlays Chestnut 🌰 (@ChestnutPlays) reported

    I am so absolutely drained today, and my websites are still down so I can't blog like I want to which is making me crankyyyy. And dealing with HostGator to fix things that still aren't fixed isn't helping.

  • GlewmeCorp Glewme Corp (@GlewmeCorp) reported

    @HostGator To me, Resolving an issue, means actually resolving it, as in, so it isnt a problem again, instead I have seen, you resolve it once, then in time, it comes back and noone even seems to realize it was a problem and are so disconnected that it will never be solved, so I decline

  • terrassacat Terrassa Catalunya (@terrassacat) reported

    @HGSupport You ask me to signup for your antivirus paid service. That service is included on other hosting companies. This looks suspiciously a setup by you! ENOUGH!!

  • VJShordee444 I AM Valerie & trump is still dangerous (@VJShordee444) reported

    @WatchingWhatYou @HostGator Isn’t that true. Ppl don’t realize that one simple act of kindness can help someone they done even know. We need to do more

  • rotto_balli Monuments funeraires, Marbre et Granit ROTTO-BALLI (@rotto_balli) reported

    @HGSupport For what? To do nothing and ask to buy your #sitelock antivirus service? WHAT A JOKE !

  • tehseenkhan009 Tehseen💻 (@tehseenkhan009) reported

    @HostGator @HGSupport This is my second website on ur server rhat got compromised. I contacted ur support and they wait for 48 hrs? Wait for 48 hrs to be ****** more?

  • perricollins Perrijwan Collins 👑 (@perricollins) reported

    @shecanteatthat @HostGator Wow, that is some recommendation. Maybe I should give them another try. It’s possible their customer service has improved over the years.

  • abhishek2731 Abhishek (@abhishek2731) reported

    @HGSupport this is worse than tier 3 service providers ... come on get my server back live !

  • aspireitech Aspire iTECH (@aspireitech) reported

    @HGSupport disgusting service. Never recommend

  • terrassacat Terrassa Catalunya (@terrassacat) reported

    @HGSupport So you answer me by selling me another service? Omg! You are becoming scammers !!!

  • GlewmeCorp Glewme Corp (@GlewmeCorp) reported

    @HGSupport @SheilaCreates This company has had me on a repeat problem the entire time I've been with them do yourself a favor and get out while you can

  • um_cloudy cloudy day (@um_cloudy) reported

    @HostGator @HGSupport you are the most terrible customer service. this is really the last pain-staking time i deal with you. kiss 5 sites goodbye.

  • HGSupport HostGator Support (@HGSupport) reported

    @terrassacat Since we do not provide malware scanning and cleaning services we recommend the use of the SiteLock service, which is a partner of HostGator. This service is optional and you can use any 3rd party security service you want to add more protection to your website.

  • shecanteatthat Francesca Hinojosa (@shecanteatthat) reported

    @_Ravtastic @HostGator I will never host my sites anywhere else. I have NEVER EVER had a bad experience with them. Even if I had an issue, support fixed it with no questions asked

  • MyDogeAccount ThisIsMyDogeAccount (@MyDogeAccount) reported

    For any @Onlyfans creators who are looking to move off platform and host their own content. @HostGator allows you to host adult content. And if you're looking to accept payment don't worry about MasterCard or Visa use #Dogecoin Need help? Reach out to me #onlyfans

  • tehseenkhan009 Tehseen💻 (@tehseenkhan009) reported

    @HostGator @HGSupport i need refund my dedicated server and the contact support is not helping

  • GlewmeCorp Glewme Corp (@GlewmeCorp) reported

    @HostGator How on earth does a company as horribly ****** as yours still exist. That is amazing, you deserve a trophy for that. I think I'm more afraid of your rickety system and poor support than Friday the 13th but nice try blaming something else. Seems to be your MO

  • ImEdward83 Edward Johnson (@ImEdward83) reported

    @terrassacat @HostGator Just don't change into @HostMetro They are GOD OF WORST.

  • nightmare49 Gaurav V Shaha (@nightmare49) reported

    @hostgatorindia @HGSupport @HostGator I had paid my renewal amount 2 days prior to expire but still my vps server is down. Now support is saying it will be resolved tomorrow. What support hostgator is giving to a vps server? Case ID - 34572267