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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (32%)
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Domains (27%)
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E-mail (18%)
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Web Tools (18%)
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Cloud Services (5%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chalco |
Domains | |
 Mumbai |
Hosting | |
| Ghāziābād |
Domains | |
 Belo Horizonte |
Web Tools | |
| Zapopan |
Web Tools | |
 Novi |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Kalabash
(@KalabashT) reported
@HostGator Apparently you migrating me to a new server. Why did you not let me know? Why have my sites been DOWN for days now? This is not the service I'm used to with you. My clients are complaining. Do you NOT care about your customers anymore? @HGSupport @NewfoldDigital #FAIL
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Aaron Silverman
(@aaronsilverman) reported
@HGSupport @HostGator Actually, the problem was on your end. While on the phone with the CSR, everything started working. He said he rebooted the server. Thanks for pointing the finger at me though. Unless, of course, rebooting your server is something I should be doing?
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James V.
(@JamesWinTime) reported
@marouane_rhafli @HostGator Our company site went offline today & has been down all day. No warning, no info, just repeated excuses about "planned" maintenance. It's not planned if you don't inform the customers ahead of time. Refusal to do anything. Meanwhile, we are out of jobs. #consequences #hostgator
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Sathe Dattatraya
(@Sathe2Datta) reported
@HostGator very slow server and worst support. #server
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Karan Gadhavi
(@karan_gadhavi) reported
It has been 2 days sites are down but no one is giving a proper reply on @HostGator If your website is business-critical move away or ready to learn a hard lesson. #Hosting #WordPres
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Tom Cuneo
(@MLTTechnologies) reported
@NewfoldDigital @Forbes 132 websites down without ANY warning and with promises that a migration will not take place during business hours, yet here we are @HGSupport techs are useless and you have proven again you DONT care about the customers. I will be moving my sites.
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Patrick D'appollonio
(@Marlex) reported
@HostGator my father-in-law almost got scammed/identity-theft'd by 2 web properties hosted in your company, and almost being part of a money laundering scheme. We're reporting it to the police, but is there any place to report them to you directly so they can be taken down?
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Yatix
(@yatix25) reported
@HGSupport WHM is down, is there any maintenance going on or is it just me?
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ゼビウス
(@Xevious) reported
My @HostGator sites are all down. "The MySQL server is currently offline". Not good.
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Tom Cuneo
(@MLTTechnologies) reported
@HostGator All 132 of my websites are offline - what moron decided to do a server migration during business hours? According to YOUR techs, a migration is being done without notice, during PRIME business hours. Previous owner would have never done this
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RSS Digital Marketing Group
(@RSSDMG) reported
@HostGator - planned but unannounced server migration has taken all my websites down since 12:45 ET today - 4.5 hours of service interruption with no indication from support on when it will be finished. Unacceptable!
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Tom Cuneo
(@MLTTechnologies) reported
@WarpOneTravel @HostGator They have really gone down hill since being conglomerated by big corps. Support sucks now, uptime, no help at all. 132 sites and 10 years and this is what we get.
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Tom Cuneo
(@MLTTechnologies) reported
@zakirindian @HostGator It is like they are amateurs all of the sudden at website hosting... Really has gone down hill - 132 websites currently DOWN.
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Boyce Watkins, PhD - Wealth is Power
(@drboycewatkins1) reported
@Hostgator customer support is terrible. I am never doing business with this company ever again.
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Emiliano Carlesi
(@ecarlesi) reported
Possible threat on hxxps://kalabeshseasion3[.]com/wp-incloud/Signin/ #hostgator
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Gaege Root | Experimentalist 🧪
(@gaegeroot) reported
Did you know: current website hosts (godaddy, bluehost, hostgator, etc) have the power AND right to shut down your site at any time for any reason. That's not a risk when you host your website on a blockchain with a platform like @pinatacloud or @FleekHQ
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Boyce Watkins, PhD - Wealth is Power
(@drboycewatkins1) reported
I am not sure why the site @HostGator is so horribly slow. I am now in the process of transferring all of my domains over to @GoDaddy.
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pankaj kumar
(@iampankajkum) reported
@GoDaddy @GoDaddyHelp @HostGator Pathetic service by GoDaddy I have my email id phone number linked but still not able to login. 2 factor authentication never sends OTP. They create multiple customer ID with same email id and create login issue. Not able to login to domain acnt.
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Varun Mudgil
(@borunbabu) reported
@HostGator Trying to get someone on support chat for the last four hours. No agents respond in the chat window. Help!!
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Greg Redd
(@ReddWrite) reported
Been trying to get @HostGator’s @HGSupport to tell me why I cannot access the settings for my Primary Domain in my Customer Portal for over a month now. “There was an error loading this domain. Please try again later or contact support for assistance.” Utterly useless.
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Woozyerdaddee
(@WoozYerDaddee) reported
@HGSupport My friend moved his sites to HG on my recommendation and is having problems, but is getting no satisfaction from support. What should he do?
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Tom Cuneo
(@MLTTechnologies) reported
Hey @DreamHostCare techs - would you ever do a migration of hundreds of websites during business hours with no warning at all? @HostGator did just that today! @NewfoldDigital just doesn't care about the customer any more. Leave us hanging in the wind
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Rick Cassel
(@racassel) reported
@HostGator @RSSDMG I am in the same boat, and it is sinking. Tech support just keeps saying the same thing over and over. "I'm so sorry you were unaware of the migration...Yesterday, to be fixed in 4 hours. Just now, stated 24 to 48 hours to get a response. HELP
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bob.php
(@bobmagicii) reported
@donatj yeah. i redid a website for a non prof and the old hosting finally got shut down. but i had no idea hostgator was doing email too that made no sense to me. and all the alternatives pretty sure cost more than the AIO hostgator package did.
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Kevin Locsin
(@kevinlocsin) reported
Another day of @HostGator email and websites being down for no reason 🤬
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EHTestAreaey
(@EHTestArea) reported
@HGSupport We are reseller. ALL websites under our account are down for 8 days!! Your support keep telling me they are working on it. What is going on? Case #43885656
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Karan Gadhavi
(@karan_gadhavi) reported
Never trust #hostgator support @HostGator Fraud #poorservice
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Tom Cuneo
(@MLTTechnologies) reported
@KalabashT @WarpOneTravel @HostGator Yup - 11 years here, 132 sites were down without warning. That is about 120 business owners pissed and losing money every minute it was down. They do not care for our losses one bit.
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Jeremiah Lloyd Johnson
(@jeremiahstweets) reported
On the phone with #liquidweb support again... It's like talking to children when you first call in. Reminds me of when HostGator when to **** in the first days. Customer Service is OFF THE HOOK bad #liquidweb. Your "senior techs" aka, normal techs... Are great. Ur Call Takers F-
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Karan Gadhavi
(@karan_gadhavi) reported
@HostGator sucks!