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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Domains (39%)
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Hosting (22%)
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E-mail (17%)
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Web Tools (17%)
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Cloud Services (6%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 São Paulo |
Cloud Services | |
 Aiken |
Hosting | |
| João Pessoa |
Domains | |
| Sete Lagoas |
Hosting | |
 Santo Domingo |
||
 San José |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Mary Mc
(@MissMaryMcInOR) reported
@HostGator Your chat support doesn't work at all. My site has been down for days now. I called your tech support a few days ago, they couldn't fix it and I was promised an email update. Haven't heard a thing. I rely on my site for my income. HELP!!! (a deep breath won't!)
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Nosnas Marketing
(@NosnasMarketing) reported
@skystracloud I spoke with Mark before. Simply migrate me over at no cost and you got a customer. Honor what I have already paid @hostgator and let's plan a migration over. Let me know by email what you think.
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HushWork
(@HushWork) reported
@NosnasMarketing @skystracloud Forget about slow.. ALL of my sites on @HostGator won't even load! Uptime Guarantee👀
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HushWork
(@HushWork) reported
@NosnasMarketing @HGSupport Yep, 13 sites ALL down. WHM / Cpanels won't even load.
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Rex the TV Terrier ™
(@rexthetvterrier) reported
@NeadReport @HostGator Oh, they answer. But they lie and don't fix the problem over at @HostGator
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Nosnas Marketing
(@NosnasMarketing) reported
@HushWork @HGSupport Are you down too? Still not functioning correctly for us. Our website and clients' website.
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Nosnas Marketing
(@NosnasMarketing) reported
Like before we have paid ads driving traffic to these sites, but a customer will exit or end once there is a lag in service. @hostgator Management should be compensating us for this! Lost leads, customers, and subscribers. 😡
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Team Pachedu
(@PacheduZW) reported
@Myckye @Potraz_zw This is incorrect. We also do these things regularly using Hostgator, Godaddy, Wix, Blehost, Dreamhost, Namecheap and never have any issues yet these are big US companies. In any case, most Zimbabwean websites are secured. This is just a case of incompetence and nothing else.
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Rex the TV Terrier ™
(@rexthetvterrier) reported
@HostGator you have the worst customer service I have ever experienced in my entire life
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Dog lovin’ Oma
(@cbwebster) reported
@rexthetvterrier @HostGator I have six websites on @GoDaddy and have always had great customer service.
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Crown Marketers
(@CrownMarketers) reported
@HostGator Are your servers down or something?
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ɳeaƌЯeporʈ
(@NeadReport) reported
@rexthetvterrier @HostGator I've been using ICDsoft since ~2005. Tech support questions often answered in a minute or two.
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Nosnas Marketing
(@NosnasMarketing) reported
@HGSupport @OhRheally This was not mentioned to me or other users when we reported it. Other user had 13 sites down.
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✈️ Golden Age Traveling 🌎
(@goldenagetravel) reported
@HostGator you guys are the worst. Anyone else thinking about switching host services? If so, who do you suggest? Has anyone used @bluehost? How hard is it to migrate and keep the same domain name? #bluehost do you do migration?
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cassie415
(@CassieMarie415) reported
@rexthetvterrier @HostGator @HGSupport 🤬 Sadly, customer service is dead.
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HDGamesTV
(@TVBrasil_me) reported
@HostGator Hostagator down?
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🇩🇴 The Traveling Engineer🍍
(@TheCurlyJenny) reported
@jetsetjose I've been hosting from @HostGator since day 1. Excellent customer service. My domain i bought it at @Namecheap
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S Lane Porter
(@writerlane) reported
Damn hostgator I'm on a ******* deadline. **** keeps going down.
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Deaqon James
(@DeaqonJamesLV) reported
@HostGator officially tops my list of the absolute WORSE hosting company. In 22 years of hosting sites I have never been hacked so much until they started charging to clear malware. Coincidence????
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Muhammad Bilal Khan
(@Bil9255) reported
@HostGator two years back I left hostgator hosting services because of bad customer support and after two years i started using your services again, but i feel the customer support is still the same , nothing change .
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Happy Hibernating Hermit Marie Wh*te
(@sisalgirl) reported
@rexthetvterrier @HostGator 🙄 Honestly, you'd think some people never heard of good customer service. And the thing is, it almost always costs the company *nothing*. 😒
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Scott Ewing
(@sewing848) reported
@PhoenixMantis Hi. So you have emailed me 9 times repeatedly asking for money after you identified a minor problem with our email setup. I contacted HostGator and they fixed the problem in about 2 minutes. If you are a "white hat" why are you demanding "rewards" for your good deeds?
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Mittens&TinyDancer
(@MTinydancer) reported
@rexthetvterrier @HostGator Had similar very lengthy so-called customer svc experiences via phone which were less than favorable (to put in mildly 😱); but once we "bit*hed" vociferously on @Twitter we got brisk resolution.
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Kurosaki 🇦🇬
(@Ras_Tin) reported
Live chat service isnt loading for me @HostGator. Please assist
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Nosnas Marketing
(@NosnasMarketing) reported
@HGSupport You're not going to find anything like the last two times. Your going to deny it is on your side. You have done nothing to support me in any way. Third time now, and nothing. I have brought this up each time here on @Twitter. All you care about is a ticket before you support.
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Mary Mc
(@MissMaryMcInOR) reported
@HGSupport Your chat support doesn't work at all. My site has been down for days now. I called your tech support a few days ago, they couldn't fix it and I was promised an email update. Haven't heard a thing. I rely on my site for my income. HELP!!!
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Stellar
(@St3llard) reported
Anyone else having issues with servers at @HostGator?
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Rex the TV Terrier ™
(@rexthetvterrier) reported
@HGSupport And more lies 🙄 Worst Company Ever
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Yevo
(@Yevo_a) reported
@HGSupport are you aware of the server issues your having a lot of outages reported
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SEB
(@sebremm) reported
@rexthetvterrier @HostGator So sorry you’ve experienced such horrible service from them. 😢