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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (33%)
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Hosting (33%)
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Domains (27%)
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Web Tools (4%)
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Cloud Services (2%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Paz |
Domains | |
 São Bernardo do Campo |
||
 Kolkata |
Hosting | |
| Carapicuíba |
Hosting | |
| La Paz |
||
 Concord |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Are Morch
(@AreMorch) reported
@HGsupport I am not 100% sure but figure my blog is among the sites affected by the current issues not able to access or view the website. Just getting a critical error at this point.
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Maiza arrucaro
(@arrucarol) reported
@HostGator that really respects its customers, I know this because I have other websites hosted on it so I speak with property. I asked for my refund, they said they deposited it in my account but the money never appeared , I went to the bank for the money the manager said it was
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Romeo Five Six
(@RomeoFiveSix) reported
@floydbishop @HostGator My issue was fixed about an hour ago after an online chat with hostgator support earlier 👍
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The Affiliate Watch
(@AffiliatesWatch) reported
@LynneKelly @MLConklin @HostGator You definitely want to avoid both HostGator and Bluehost....owned by the same company, same bad service.
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Deepak Kumar Vasudevan
(@lavanyadeepak) reported
Uh-oh! Is @hostgatorindia down? Web server returned 520 (through @Cloudflare ) @HostGator
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CynderHost
(@CynderHost) reported
@realLynxNYC @HostGator We're sorry to hear that you've had a bad experience! If you're interested in seeing what exceptional customer service + hosting looks like, we would love to help out. Can we send you a DM?
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KarBel Multimedia
(@KarBelM) reported
@HostGator My websites on my account are down, including email.
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Fuad Jalilov
(@caspianexplorer) reported
They have unofficially discontinued ticket system. Making it hard to get help. And #hostgator chat only helps with basic issues. Asked chat guys for updates and the reply was: "Our team is working on the issue"
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sheADHD & Quirky AF | #2e
(@michelleprice) reported
@HostGator WTF is UP? Your tech support broke a site and now y’all AWOL?
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Romeo Five Six
(@RomeoFiveSix) reported
@HostGator hey hostgator. Are you having mail server issues. Do not seem to be able to access emails.
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Jeff Rogerson
(@jeff_rogerson) reported
@HGSupport unable to get to my site. Any issues I should know about?
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Sal Hants
(@Salhants) reported
So my Hostgator shared server doesn't have php 8 and one of their representatives is asking me to purchase another shared server with php 8 and migrate all my 6 sites. I'm so confused. Why there's old and new shared server with different service???
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Teaching 4 Business
(@t4bacademy) reported
I presume your servers are down again @HostGator - for the second time in a day - third time in a week. We can't even get support through the Portal because that server is offline too. Can anyone help?
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Ian Campbell
(@neurovagrant) reported
@HGSupport It's the same obviously suspicious domains with phishing ties day after day. You should be pre-screening them out rather than taking money for them. Have never received a response from you by email.
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Stacey Blake
(@candjmommy) reported
@HostGator @Sameeh_Azam sounds like there is some sort of outage. Would like ETA on resolution as it is affecting my email as well.
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Stacey Blake
(@candjmommy) reported
@Sameeh_Azam @HostGator same here...can't get to site. Looks like email down as well. Can't get anyone on online chat to assist.
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Rich Laurie
(@richlaurie) reported
@HostGator So it has been about 24 hours or so. Customers were never proactively notified. Failure of good customer service!
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Fuad Jalilov
(@caspianexplorer) reported
@VeronicaMitch1 @HGSupport They have unofficially discontinued ticket system. Making it hard to get help. And #hostgator chat only helps with basic issues
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Floyd Bishop 🎮
(@floydbishop) reported
@RomeoFiveSix @HostGator Same problem here.
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Karmic Bliss
(@KarmicBliss) reported
@HostGator Dedicated Server with Many Clients ALL Down More than 36 hours is UNACCEPTABLE!
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A. Sami
(@Sameeh_Azam) reported
@HostGator DNS services down across the globe again. Worst hosting service ever
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Lynx (youtube.com/lynxnyc) 🇺🇦 🇺🇸
(@realLynxNYC) reported
@HostGator is the worst. All I gotta say. Ran by idiots.
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Veronica Mitchell
(@VeronicaMitch1) reported
@HGSupport Now when I call hostgator they give no ticket numbers and never resolve anything. No calls, email, reports, nothing. I am un unpaid family caregiver and freelance writer. I can't waste time. Time is my currency. I am very disappointed. I have been with Hostgator for many years.
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Maiza arrucaro
(@arrucarol) reported
@HostGator hello guys, passing by to help you not to have the same problem as me, don't buy hosting on hostgator, terrible support, slow site, they say that ssl is included in the plan, but actually it is not, my site is with virus, due to this fact, I transferred my website to a platform.
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The Mightier 1090 ESPN Radio
(@1090TheMightier) reported
Down again @HostGator ? This is getting to be a monthly ordeal. All websites and email accounts are down...again.
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Stacey Blake
(@candjmommy) reported
@HostGator @Sameeh_Azam it opened...said someone would join in 5 minutes...no one ever did. Tried twice. Maybe the outage is causing too many people trying to get help?
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Stacey Blake
(@candjmommy) reported
@HostGator @Sameeh_Azam tried calling and it says you are having an issue.
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Karmic Bliss
(@KarmicBliss) reported
@HostGator Day 3 of Down Websites and No Contact from you
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Veronica Mitchell
(@VeronicaMitch1) reported
@skystracloud Thanks for reaching out. I am in the process of getting things fixed/finding new hosting service. I had no problems with Hostgator for many years. Now, lots of issues that I can't waste time trying to fix.
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RoundRock Magazine
(@RoundrockM) reported
@HostGator My customer just contacted me that their website is down. I've checked everything on the billing and they are paid up until 11/2023 so it must be your problem. They are very upset and apparently this has been going on for over a day. When do you estimate this will be fixed