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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Hosting (30%)
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E-mail (25%)
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Domains (25%)
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Cloud Services (10%)
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Web Tools (10%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Medellín |
Domains | |
 Mecca |
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 El Pueblito |
||
 Cravinhos |
Web Tools | |
 Dallas |
Hosting | |
| León de los Aldama |
Web Tools |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Riski Krstyn
(@riskrist) reported
Hi admin @HGSupport I was send you an email to support, can you please check? please help me!
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Energon Brain
(@EnergonBrain) reported
@HostGator Yeah? What's going on over there today? All of my sites are down, and support is not contactable.
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zucc_this
(@ZuccThis) reported
@chairmanwon @HostGator Had issues with a site a month or so ago (Hostgator) and was told it was malware. A tech was supposed to email me within 12 hours but didn't. Hopped back into a chat & got lucky with a super competent person who was able to quickly fix my problem. They said there was no malware.
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Chairman #WeThePeople
(@nathanrobe) reported
@HostGator I am a hostgator reseller. None of my hosted websites are loading. what's the issue?
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Diglactic
(@diglactic) reported
@OkuyasuStand @HostGator Same here, looks like another outage...
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Felipe Castro
(@c3names) reported
@HostGator My website has been down for more than an hour. Yesterday was the same. I don't have access to my cpanel.
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ducky
(@SKridera) reported
@HostGator Again down! Why??????
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Muhammad Ibrahim
(@muhibrahim2244) reported
@8_subjects @HostGator it was down but working fine now
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Marshmallow
(@Marshmallow_WP) reported
@NEACETWEETS @HostGator I’ve had horrible experience with Bluehost, Hostgator, and JustHost. I switched over to @NameHerocom and highly recommend their services. Great, responsive customer service, and their servers are quick and reliable . They are who I use for offering hosting to my customers.
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#SoloSeQueTengoSed
(@cjuareza) reported
@HGSupport now hostgator here is down...
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Mike Mangold
(@MikeMangold17) reported
@HGSupport I have been waiting 5 days with no email because I canceled a do.ain transfer from New host. I have chatted multiple times with no help. I have a escalated ticket and still no help. This is not hard and should not take this long!!!!
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Guilherme
(@lguirock) reported
@HostGator Yeah? What's going on over there today? All of my sites are down, and support is not contactable.
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ducky
(@SKridera) reported
Again down! Why???? I will cancel it! #hostgator
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Paresh Gami
(@gamiparesh5) reported
@HGSupport Your support team are not responding. Your server is down and customers complaining about this. Server problem happens very frequent now days.!
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javid rashid
(@javidrashid7) reported
@HostGator my vps server down again for 7 hours now ans support tells migration process going on , my emails are down
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Kev
(@mindlnsky) reported
@NEACETWEETS @HostGator Netlify, and Gatsby Cloud are the ones I can recommend at the moment, nice customer care too, I think namecheap is ok but i haven't used their services professionally
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Eliffio Rodríguez
(@eliffio) reported
@HGSupport Hey there. It's been almost 5 days with emails bouncing from Hotmail/Outlook. Now the server IP is listed on UCEProtect as well. Some user in the server is sending spam and we are facing the consequences. HELP please! Ticket #44381095
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Juan francisco
(@JuanFco_cc) reported
@HostGator again down!! Two days with problems my VPS!!
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gareththomasnz 😇🚀👽(Godlike/Immortal)
(@gareththomasnz) reported
My Hostgator security issue is nearly fixed - but there is still one big problem which may be a back door
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Chef Matthew Kennedy
(@kennedycatering) reported
@HostGator your sever was down again... emails bouncing back or delayed by hours sometimes days... please do not ask me to DM you with my issues just like every other posts... please provide an update... this is ridiculous
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Tristan Weatherburn
(@trisweatherburn) reported
@HGSupport Please help. Every website hosted with HG is down and support is frozen as usual.
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HostGator Support
(@HGSupport) reported
@MLMonicaAleman @HostGator Hi! We certainly want to help, looks like an updated response was sent regarding what's needed, and ensuring your Portal and billing are up to date. We are having your case checked out further. Please send us a DM if you have any more questions. Thanks!
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Chef Matthew Kennedy
(@kennedycatering) reported
@HostGator @TraderScooter @c3names your sever was down again... client emails bouncing back or delayed by hours sometimes days... please do not ask me to DM you with my issues just like every other post... please provide an update... this is ridiculous
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Chairman #WeThePeople
(@nathanrobe) reported
Dear @HGSupport @HGSupport what is happening? websites are down. @chickenpology
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j su
(@jsu00049573) reported
@HostGator how can I ask for a refund for an old account auto payment that was deducted from my PayPal. Thanks. I can't access the account and I did not receive a password reset email. Please help.
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Shaikh Zubair Ahmed
(@skzubair) reported
I have reseller account with @HostGator @HGSupport, my sites were down since last few hours and just now they all started working, i request others who were facing issues to also check
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1st Choice Websites
(@1Websites) reported
@HostGator ALL of my reseller websites have been down for more than 1 1/2 hours. What is going on. No way to reach tech support and no response to chat. ????
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Roma
(@RomaSuri) reported
@HGSupport Worst nightmare faced with Hostagator just migrated our emails to their server, everything was working but today the emails are deleted. No help and no support being provided whatsoever x try calling on their toll free number on their own website - doesn’t work!
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Steve Brazill
(@stevebrazill) reported
@HostGator @HGSupport has become so bad. Email issues last week and I was told “they’re aware of issues on some reseller servers and are working on it, could be 48-72 hours.” Today, again, I’m unable to send or receive emails. A move back to @inmotionhosting may be next.
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Massimiliano Poretti
(@Mr_Cortexiphan) reported
Hi @HostGator I’ve opened 9 support tickets. If you type my website address another one shows up. It seems you installed a wrong ssl. Tech support asked me the same things every time but no one is capable to solve. The case has been escalated. Now what?Should I change provider?