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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Problems in the last 24 hours

The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Hostgator Outage Chart 03/31/2023 17:10

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hostgator users through our website.

  • Hosting 35.59% Hosting
  • E-mail 24.58% E-mail
  • Domains 18.64% Domains
  • Cloud Services 12.71% Cloud Services
  • Web Tools 8.47% Web Tools

Live Outage Map

The most recent Hostgator outage reports came from the following cities::

Loading map, please wait...
United StatesHyannis Web Tools
BrazilCaxias do Sul E-mail
ParaguayAsunción E-mail
IndiaDelhi Hosting
IndiaDelhi Cloud Services
GuatemalaGuatemala City Domains

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:
  • Zen62com Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023 (@Zen62com) reported

    HostGator Live Chat is now not working. @HGSupport @HostGator Also I have a ticket action request that's now a day old.

  • lorenphotos Loren Fisher (@lorenphotos) reported

    Another 6 hours with HostGator tech support. That makes 41 hours in the last 3 weeks. I can’t get sites up long enough to move to a new host.

  • opmstreams HTTP://OPMSTREAMS.LIVE (@opmstreams) reported

    @HGSupport I am the absolute WORST service from Hostgator. Do not host there ever. They take $200.00 and provide excuses + BULLSHIT service for my 4 website(s) that are down. Supv. Call me! 980.289.8806..

  • obsvdrj O Observador 🇧🇷❄ (@obsvdrj) reported

    @Chakib54701049 @alidixon @rankmathseo In two different lodgings, the same problem is happening here in Brazil. I work with Hostinger and Hostgator

  • Zen62com Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023 (@Zen62com) reported

    @YandrakirtashCR @HGSupport @HostGator I have the same problem.

  • Timmahz Tim T (@Timmahz) reported

    @HGSupport @YandrakirtashCR @HostGator it also doesnt work on safari... so you guys really look into this. we aren't the only ones iwth this problem

  • Timmahz Tim T (@Timmahz) reported

    @YandrakirtashCR @HGSupport @HostGator same.. chat support is down

  • Zen62com Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023 (@Zen62com) reported

    So I press HostGator Live Chat, and get no one. @HostGator @HGSupport I need help. One of your admins screwed up my system.

  • HGSupport HostGator Support (@HGSupport) reported

    @YandrakirtashCR @HostGator @YandrakirtashCR It sounds like maybe your browser or network is having issues as our chat is currently functioning and working for others. You may want to try clearing your cache or using a different device to connect.

  • YandrakirtashCR Yandrakirtash (@YandrakirtashCR) reported

    @HGSupport @HostGator I chated with support, they could not resolve my problem so I was told that an admin will email me, no one did, this was almost 2 weeks ago...

  • BalconyMR Jim Sullivan (@BalconyMR) reported

    @HGSupport It's happened several times. I think it's what some of your guys do. I hired an IT consultant to help. He said this: "FYI, @HGSupport is not as good as they used to be. I've had 3 long conversations...but they still can't solve anything."

  • YandrakirtashCR Yandrakirtash (@YandrakirtashCR) reported

    I had to open multiple support tickets and I was told the admins will contact me, no one did. Now im trying to open a live chat with support and it just reloads the page? Are you kidding me? @HGSupport @HostGator

  • lorenphotos Loren Fisher (@lorenphotos) reported

    Stay away from HostGator, the worst website hosting company

  • BalconyMR Jim Sullivan (@BalconyMR) reported

    Was left on hold with @HostGator support for more than an hour. Seems to be a thing. They can't figure something out and the tech ghosts you.

  • moseskinuthia18 moses kinuthia (@moseskinuthia18) reported

    @HGSupport 4 to 6 weeks are over and your support is blocking seems this scam is real they did not refund

  • BrandBillboard BrandBillboard (@BrandBillboard) reported

    @HGSupport, Your business hosting plan support is a royal mess and an exercise in frustration. I will no longer recommend it to anyone and regret doing so for my clients. And your chatbot is ridiculous - repeats the same drivel over and over.

  • charafmrah Charaf Mrah (@charafmrah) reported

    @terroirartisans Hostinger used to be terrible but seems like they got better in the last 2 years from ppl recommending them. Hostgator is mid at best but at least they have good support compared to other big providers.

  • gabygalaxyxx Gaby Galaxy (@gabygalaxyxx) reported

    @datemialaurent I used hostgator and WordPress but I didn't like hostgator support at all. They're adult friendly though and cheap for the first few years if you pay up front that wasn't for a work website though it was for a blog

  • whatbitchinbout (@whatbitchinbout) reported

    @HostGator You want my websites.. @hostinger does not.. They currently have them.. Yet I can not get any support as to an email issue.. @bluehost does not They will not answer the phone..

  • TFA3000_Web TFA3000 (@TFA3000_Web) reported

    @HGSupport Really getting frustrated with the lack of support when I have had multiple tickets in the last week escalated w/ no response :(

  • eosunknown Stan Bezusov (@eosunknown) reported

    @HostGator I have DMd the support account.

  • eosunknown Stan Bezusov (@eosunknown) reported

    @HostGator Case ID OEML-493990, no reply since Friday, been chatting and calling you guys for three days to no avail :-( please DM me if you can help

  • Zen62com Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023 (@Zen62com) reported

    More problems.... @HGSupport

  • AbduljalilSaleh Abduljalil AlMudhari عبدالجليل المضري (@AbduljalilSaleh) reported

    @HGSupport Still I have problem since one week, and not fixed until now, finally i understand that HostGator support team are not professional and the company is failure. this is some tickets which is still opened Ticket: 2167694 , 2167913 @HostGator @GreenHostgator

  • 365Pathway Pathway 365 (@365Pathway) reported

    @CryptoPech @HostGator We're having the same issue. Have they resolved your problems ?

  • Dufflebag_Bo The Man The Myth The Legend 🇳🇬 (@Dufflebag_Bo) reported

    @HostGator My websites consistently go off or do not load with your servers!! I’ve called multiple times and will be put on hold for up to a hour speaking to someone for 1 minute then told to they will get a specialist on the line which they never do! Someone needs to help

  • Dufflebag_Bo The Man The Myth The Legend 🇳🇬 (@Dufflebag_Bo) reported

    @HGSupport My websites consistently go off or do not load with your servers!! I’ve called multiple times and will be put on hold for up to a hour speaking to someone for 1 minute then told to they will get a specialist on the line which they never do! Someone needs to help

  • BuzzTravelBlog Buzzin’ Around the World (@BuzzTravelBlog) reported

    Thanks @HostGator for fixing my server issues and speeding up my website. Your chat agents spent hours helping me. My website went from a GT Metrix F ranking to an A ranking. Glad I use #hostgator. @HGSupport

  • LGBImpeachBiden LetsGoBrandon (@LGBImpeachBiden) reported

    @HostGator you're tech support sucks, you all should have never singed a contract with newfold, their agents are as dumb as rocks that cant do anything beyond reset a password and try to upsell. Go back to inhouse techs taking chats and calls!

  • Zen62com Zennie Abraham CEO ZENNIE62MEDIA INC #CES2023 (@Zen62com) reported

    Ok @HGSupport I tell your helper I installed a rate limit and how to get around it and he runs from the chat. HostGator is really acting bad.