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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Domains (32%)
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Hosting (32%)
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E-mail (16%)
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Cloud Services (11%)
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Web Tools (11%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Greater Noida |
Hosting | |
 Guayaquil |
Web Tools | |
 Irvine |
Hosting | |
 Dubai |
Hosting | |
 San José |
||
| Gorakhpur |
Cloud Services |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Shawn Brown
(@shawnbb13827) reported
@HostGator I've been on the phone with your so called Customer Support. Straight useless. It would probably help if they spoke true American language, but like every other call center - your **** is all outsourced!
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Shawn Brown
(@shawnbb13827) reported
@HostGator has been the worst hosting provider I’ve ever dealt with. They take your money, set up an account, and then suddenly cancel it without giving any explanation. Their customer service is almost impossible to understand and the entire experience has been nothing but awful
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o-mega.ai
(@o_mega___) reported
Catwatchful’s breach exposed thousands of victim and customer records in July 2025, with attackers leaking photos, locations, and messages. Operators bypassed the first shutdown by migrating APIs to HostGator—demonstrating how stalkerware survives by shifting infrastructure faster than hosts can react. Google only started flagging the app with Play Protect after TechCrunch’s publication, and the spyware’s operators relaunched service within days. This cycle shows tech platforms can barely keep up when stalkerware pivots, and just about every stalkerware provider eventually leaks all their data.
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Kimberly K Absher
(@kkabsherwrites) reported
@HostGator It’s super straightforward. Cancel the Titan email, make sure it doesn’t auto-renew and REFUND the charge.
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Kimberly K Absher
(@kkabsherwrites) reported
@HostGator, I’ve been stuck in endless chatbot loops trying to cancel Titan Email I never signed up for. No option to cancel, no real support. I’m a paying customer. I want it cancelled & a refund ASAP. No transparency on your site.
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CENSORED BY T!!TTER
(@PeterVadala) reported
@hostgator AmericasMansMan family of Web Sites is down AGAIN
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Tyler
(@tb6___) reported
I didn’t think it was possible but HostGator made their ****** website even worse If anyone reading this ends up needing web hosting use literally any other service
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𝔊𝔯𝔦𝔪𝔣𝔢𝔩
(@GrimfelOfficial) reported
@AIandDesign @HostGator I never expected her Pretty Little Liars arc but here we are 💀
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xander the cat
(@xanderpanderman) reported
@DaveyJ_ @TheKingOfStank dude, especially with "managed" platforms... moved a clients domain over to hostgator and it was laughable. wouldn't let me update to my own name servers w/o going through support, and they had the PTR records all messed up so emails were getting flagged nonsense i tell you
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CENSORED BY T!!TTER
(@PeterVadala) reported
@HostGator #SSL errors for multiple sites. Please get to the bottom of it. All we did was deactivate some outdated plugins.
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coltswalker
(@coltswalker) reported
HostGator and Network Solutions, both owned by Newfold Digital, are guilty of hostile censorship. Users report struggling to regain access to their sites after wrongful suspensions, with slow, unhelpful customer support failing to provide clear reasons for the lockout.
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***** Man McGoo
(@ev05418283) reported
HostGator where every support page is a 404
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FastCow.com
(@fastcowhosting) reported
@HGSupport Ouch, looks like we hit a nerve. Maybe if you guys replied to him quicker like you tweeted us instead of having him cry for help for 7 days might do the trick? Just 2 cents from us ;)
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Eduardo Aspe M.
(@easpem) reported
@HostGator 2 sites hosted on HG are down. Have been on and off since 7 days ago. Case id INC1132927. Please. My Client is furios.
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Eduardo Aspe M.
(@easpem) reported
@HGSupport This is a cry for help. Since 7 days ago 2 Websites hosted on HG have been having outages for 20+ min on average. I already reported this many times to HG Support staff case id INC1132927. The say it will be fixed but still happens.
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Techbit
(@AkramInamdar4) reported
Hosting a website shouldn’t cost a fortune. With @hostgator, you get: Unlimited storage & bandwidth Free domain & SSL certificate 24/7 support Starting at just $2.95/month
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CENSORED BY T!!TTER
(@PeterVadala) reported
@hostgator, #FallMusical.com is down again
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Annie 🍁 Freedom Enthusiast
(@westcoastgirl1) reported
@HGSupport my sites are down because of your poor service over 24hours now. I have moved on to another host and it has been night and day between the 2 providers... all I got from you is to be strung along, probably went through at least 5 of your chatbots and it deteriorated each time
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Annie 🍁 Freedom Enthusiast
(@westcoastgirl1) reported
@HGSupport your team was not here to help! their response to me was to hire you instead of fixing my problem - I have requested my $$ back.
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Vasudevan M.R.
(@VasudevanMR) reported
@hostgatorindia @HGSupport My emails have been blocked apparently because my IP address has been flagged. But I use a dynamic IP allotted by my ISP @airtelindia . I have no control over the IP. There is no way for me to resolve the issue. Absolutely pathetic.
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OkYall
(@okyall55) reported
@Hostgator, unbeknownst to me, no longer provide, free backups. Had I known this, I certainly would have moved my blog much, much sooner to @BlueHost who provides it DAILY for a free with a $0 restore fee. You have lost your customer service score but your bottom line may have increased TEMPORARILY. Now that I've been forced to review my choice of hosting services for all my blogs and websites, I also have learned that they have almost 10 points higher ratings than you and are a fraction of how much you charge. Why on earth would anybody pay more, get less, and risk loss? Since I have suffered from your lack of customer care, I will be moving my blogs. Do not touch them again until I have gotten all of my content removed
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OkYall
(@okyall55) reported
@Hostgator, unbeknownst to me no longer provide, free backup. Had I known this, I certainly would have moved my blog much, much sooner to @BlueHost who provides it for a free with zero charge restore fees. You have lost your customer service score but your bottom line may have increased TEMPORARILY. Now that I've been forced to review my choice of hosting services for all my blogs and websites, I also have learned that they have almost 10 points higher ratings than you and are a fraction of how much you charge.
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OkYall
(@okyall55) reported
@HostGator deleted MANY of my posts on my personal blogs. Not me. Hostgator!!! Now, they won't restore them unless I pay them to do it. I've been a customer for 20 years or more. Never thought I would see the day that they would be so blatantly crooked. If you use Hostgator, you have to pay for them to back up your blog or pay a third party. Or you have to copy everything on your site. BlueHost is cheaper, backs up every day, charges nothing extra to do it and restores for no charge. What happened to @HostGator?????
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OkYall
(@okyall55) reported
@HostGator deleted MANY of my posts. Not me. Hostgator. Now they won't restore them unless I pay them to do it. I've been a customer for 20 years or more. Never thought I would see the day that they would be so blatantly crooked. If you use host Gator, you have to pay for them to back up your blog or pay a third party. Or you have to copy everything on your site. BlueHost is cheaper, backs up every day, charges nothing extra and restores for no charge. What happened to hostgator?????
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Akhil P Walia
(@akhilpw) reported
@hostgatorindia All our websites hosted on #Hostgator are down for the last 45 minutes, and the support is hard to reach. After waiting in-line for over 20 minutes to reach chat support , the agent is totally unresponsive.
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Dundee Internet
(@Dundee_Internet) reported
@HGsupport We operate a private opt-in discussion list on our mail server used to distribute messages only to subscribed members. The system is not used for spam or bulk commercial mail — it is a controlled discussion list serving legitimate clients-This appears to be a misclassification by your mail system or an IP-level restriction. Who can I contact, as you support number and AI chat doesn't understand
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Oscar Múgica ن
(@oscarmugica389) reported
@HGSupport Is down right now says: It is not just you. The server is not responding...
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Oscar Múgica ن
(@oscarmugica389) reported
@HGSupport hi is HG down? I can’t login into my wp admin.
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Sr.Sergio
(@SrSergioG) reported
@ShopifySupport @HostGator @Shopify I have submitted that form countless times and you have done nothing. If Cloudflare had not notified users the hackers would still be continuing to steal from us without any issues, because you have failed to take action.
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coltswalker
(@coltswalker) reported
When I was a customer of #HostGator web hosting they suspended my account, and all of the web sites I was hosting, all of the email accounts, domains, everything, because someone complained to them about an article on a 3rd party wiki. AVOID HOSTGATOR! #consumerProtection