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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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Domains (33%)
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Hosting (29%)
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E-mail (19%)
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Web Tools (14%)
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Cloud Services (5%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 São Paulo |
Cloud Services | |
 Aiken |
Hosting | |
| João Pessoa |
Domains | |
| Sete Lagoas |
Hosting | |
 Santo Domingo |
||
 San José |
Domains |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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GLEWME CITY
(@GlewmeCorp) reported
@HostGator Cool Now try Focusing on Hosting, Instead of whatever Host Gator Does, Because It Cant Be Hosting, Because It Never Works
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omkar nath nandi
(@omkarnathnandi) reported
@hostgatorindia I am worried whether I will ever get the refund of Rs 68,000 from @HostGator, please refund @hostgatorindia and end this painful journey with your company. Yesterday I just could not believe your support staff is asking me how to upload MySQL files in PhpMyAdmin, it’s horrific.
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Chad Braithwaite
(@ChadIsRad5) reported
@HGSupport On hold on the phone again after they hung up on me… not disconnected… hung up…and doing the live chat… and dm’ing support on twitter… shall we bet who answers first? Nobody knows
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Mantas J 📌
(@peakminute) reported
@HGSupport @SiteLock @HostGator Sadly I've already contacted Hostgator support and you was unable to help me.
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GLEWME CITY
(@GlewmeCorp) reported
@HostGator Also I would try less to retaliate on consumers with issues by disabling websites Mysteriously
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Michael Sosonkin
(@MichaelSosonkin) reported
@HostGator 😡 Our shared biz account is down for 20 hours!
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Damnian
(@Damnian_NFT) reported
@GlewmeCorp @HostGator I personally would never host an alligator, just too risky and not that reliable. Well that should be obvious…
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GLEWME CITY
(@GlewmeCorp) reported
If the link doesnt work, its because @HostGator has the shittiest service on earth
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aman khanna
(@amankhanna22) reported
@HostGator @hostgatorindia i have been your customer for a while now. your retention team has no empathy, forget empathy, they are rude. time to say bye bye ? should i move to a new hosting plan? 9811612412 pls call
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Brittney March
(@MRS_DO_BETTER) reported
@HostGator My website has been down for 3 days and I have been given the run around by your phone and chat support. I have had the worst customer service. Your phone support representative, Dave (probably not his real name), is extremely rude. I pay for full service and expect to get that!
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Desiree, Slightly Unfiltered
(@coffee_n_curses) reported
The @HGSupport log in page redirects me to a page not found. Is anyone else having this issue?
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omkar nath nandi
(@omkarnathnandi) reported
@PabloHussein3 @hostgatorindia They are trying to cheat nearly $1000 support me to save my money from hostgator, their servers and support staffs just don't know how to solve problems and if long term payment done, customers are doomed with no service. #hatehostgatorhosting
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mariska_guntur
(@mariska_guntur) reported
@HGSupport @jjrruiz I never violated the rules or used third party application and I get kicked out permanently with the help Panel_Support on InsTa gave me assistance because I was lost on what to do.
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HostGator India
(@hostgatorindia) reported
@omkarnathnandi @jagograhakjago @HostGator Hi Omkar, we're looking into your issue and shall get back to you.
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omkar nath nandi
(@omkarnathnandi) reported
@hostgatorindia @HostGator Cheating indies money without any service will not be accepted. 1 day old payment must be refunded if customer is not satisfied. From usa you are Cheating Indians, will not let this happen.
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Shehu Awwal
(@ShehuAwwal) reported
@ArewaParrot @HostGator Has the domain expired? I dont see any reasons for them to take down your domain unless may be it has to do with hosting, Why not get a VPS with digitalocean And if you’re looking for a shared hosting, I would recommend ifastnet which I have been using for like 6years.
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omkar nath nandi
(@omkarnathnandi) reported
@HostGator Your Indian Counterpart @hostgatorindia Have done a fraud of INR 68,000 with us. Can we expect any help from you, we are alerting all Indian bank, payment processors, ministry of consumer affairs @jagograhakjago If no help is received we will approach Court for this.
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13flmd
(@13flmd) reported
@HostGator has the most frustrating customer service mostly based out of India. Their agents have little to no knowledge in hosting and servers. It’s beyond ridiculous. They just string you along for hours.
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omkar nath nandi
(@omkarnathnandi) reported
@hostgatorindia I have stayed with you from 2012 but due to insensitive price increase with poor support and bad quality infrastructure i am now at the edge completely leaving hostgator. Will you suggest direct dedicated server/vps for a site with 2k monthly visitors? thats whats forced on me..
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GLEWME CITY
(@GlewmeCorp) reported
In my entire career, I am sure I have not heard of, or encountered a company so incapable of mediocre service even and who mismanaged anything as bad as @hostgator has mismanaged my hosting and registrations
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GLEWME CITY
(@GlewmeCorp) reported
@HGSupport What moron starts a service answer with the word Correction, you want to correct something, correct your horrible system lol
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BuzzIzarownd
(@BuzzIzarownd) reported
Is there any email service that isn’t a cluster **** like @Outlook & @HostGator ?!?
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GLEWME CITY
(@GlewmeCorp) reported
Thank God We Have Begun To Transfer Our Domains From The Worlds Worst Service @Hostgator I wouldnt trust them with my dogs domain
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Brian Gallagher
(@bgallagh3r) reported
@HGSupport Maybe we could get a heads up about the SSL issue you guys are having and working on right now? Just got done with a support chat and haven't seen or heard a peep on the forums or anywhere else about this issue impacting Hostgator Customers.
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Zainab 💍
(@ArewaParrot) reported
@ShehuAwwal @HostGator I guess I have to follow your suggestion. The domains are all active. It's hurts me so much going through this. Gross extortion. I have over 26 domains with them. My favorite was @Namecheap and I have never had any issues with them
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Mantas J 📌
(@peakminute) reported
@SiteLock is there some sort of maintenance going on? because I can't login to sitelock via @HostGator
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omkar nath nandi
(@omkarnathnandi) reported
@hostgatorindia #india Be Aware Of Faud Hosting Company Hostgator India, they cheated me of Rs 68,000, they can do the same with you today #fraud #fraudbusiness I was their 10 years old customer still they looted my money happily, See customers reviews before buying @HostGator
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Michael Sosonkin
(@MichaelSosonkin) reported
@HGSupport Number of processes isnt that important. But it is translates to CPU and RAM utilization. "Unfortunately, this process can sometimes generate errors or other failures that result in connections to your server that use up your processes and generate large amounts of CPU usage"
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Michael Sosonkin
(@MichaelSosonkin) reported
@HGSupport 35469258, 35462341 We sorta checking our emails too often. So they 'suspended' whole hosting account. Websites down (15 of them) and emails down (33). WELL DOWN!!!
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GLEWME CITY
(@GlewmeCorp) reported
@hostgator is holding my domains hostage in retaliation for me having issues with them and their service