Is Hostgator down?

@HGSupport @hostgatorindia @HostGator All the sites onto the server is down from last night. Tried to connect over chat support they told me within 4hours issue will be resolved but it’s being more than 10 hours. Raised the ticket but no response.

@HipFinance @ESIMoneyBlog Ugh, I would steer clear of Hostgator or any other EIG owned hosting company. They are notorious for crappy service and rising prices.

[Sorry for this unrelated tweet, but never ever host a website with @HostGator @HGSupport]

@HGSupport That's the issue HOSTGATOR!!! You are telling me to submit a ticket BUT the problem is YOUR BAD SUPPORTt!!! #Bad #Business !!! We PAY MORE for a DEDICATED SERVER and should not get connected to level 1 support. You recently made a change to your #support protocol. It is bad..

Watch out for @HostGator - I had cancelled my hosting on behalf of my client back in April of 2017 but continued to be billed. Bad on me for just realizing it! @HGSupport no help. SO we filed a complaint with the @bbb_us.

@webbish6 @DreamHostCare @typesofhosting @HGSupport Indeed nightmare! An other option, ... would be Weebly direct. Buy the smallest plan, but I think they charge yearly. They have definitely all you need, included blog function. Don`t use the free one, as its with big ads. Using it myself, but via HG..., and there is the problem.

@DreamHostCare @GhanaNet @typesofhosting @HGSupport I think I tried DreamHost in the past and had similar downtime and customer service problems unfortunately 😪

@HGSupport Hello, here the ticket.. number xxxxxx ! *** ref:_00D36qEW6._5001Qjye1v:ref *** Not sure, if you can help! I am already 100% P... O.... Sorry, but that`s it exactly and polite!

@UltimatVacation #hostgatorsucks Use anything, but HostGator! Their """Service""" is just below anything else! And I am UNFORTUNATELY since 2011 with this folks! But moving... Step by Step! #hostgatorsucks

@typesofhosting @webbish6 @HGSupport @HostGator #hostgatorsucks DreamHost is nothing else than HostGator or BlueHost! Same company, different names! All the same down level hosts with low level "service! #hostgatorsucks

@stevebuch @HostGator #hostgatorsucks Dashboard not properly working links! All hosting companies have now the new type of dashboard! Important is support! Not just a "new" dashboard! #hostgatorsucks

@TheHackersNews #hostgatorsucks HostGator and co are the bottom of web hosts! Support 0 ! Knowledge 0 ! Arrogant ..so called """Administrators" of "Level 2"... probably down level (Basement minus 2 ! #hostgatorsucks

@savingjoyfully @champgains If it lists the hosting company, say Hostgator, you then go to Hostgator’s site. They’ll have a link somewhere that says DMCA. Fill out the form and they’ll usually have it down in a couple days. No charge. They usually rush it bc they don’t want to be held liable.

Yay, finally cancelled my @HostGator account. I have to do business with multiple hosts but #Hostgator in my experience has to be the worst of them all. As a company, they were level ******* bad #CustomerService with @KPShare.

@HGSupport @hostgator and @hsupport, It is good #business to be transparent about addressing issues. I'll say again: We're paying for a dedicated & managed server, but get the same level of support that a $3/mo person gets. NOT COOL !!! #GetToKnowYourCustomersDay

@HGSupport @HostGator & @HGSupport, When paying for #DEDICATED #HOSTING, a customer should not receive the low-level support that a $3/mo customer gets...Your recent change is bad... NOT COOL for #webdev !!!

@HGSupport You had the chance to help me all 10 days ago. Now I am done with HostGator, as simple as that. Moving to another hosting company.

@LeePottsPoet @webbish6 @HGSupport @HostGator It's good to have someone you can call and say "Hey Gerry, there's a problem with my website, can you fix it for me". It's much more personal.

@LeePottsPoet @webbish6 @HGSupport @HostGator GoDaddy in return gives me points where I can use to get GoDaddy services for free. They figure that the person who designed the site has intimate knowledge of that website and would be best person to talk to for support instead of guy at GoDaddy who isn't familiar with a website

@LeePottsPoet @webbish6 @HGSupport @HostGator Personally I'm a big supporter of @GoDaddy, they have always treated me well and they allow me to be my clients technical support, they don't want to call GoDaddy when they have a problem, they just call me and I take care of it for them.

@wpmedic @HostGator Apparently my only backup is from January 12th. I know for a damn fact I had a full fledged edited theme on January 12th.

@wpmedic @HostGator That’s what I asked them for... their backups are worthless as shit. The “backup” was only the base theme before I made any edits.

We've had a support ticket open with @Hostgator for 15 hours now for a simple HG reseller email account deletion. Our business email has been down for 24 hours now. This is the longest support ticket I've ever had open by anyone without an initial response. @HGSupport

@HostGator & @HGSupport ... You recently changed how support works. It is terrible. We're paying for a dedicated & managed server, but get the same level of support that a $3/mo person gets. NOT COOL !!!

@HGSupport Thanks, tech support fixed it. Appreciate the follow up

Some bullshit happened on my website where months of hard work was reversed. I’m waiting for customer service to do their job and undo what was done. Until then, I have taken my site offline because it’s a mess. 😭 @HostGator #wtf #fixmyshit #caseid10271729

@samsonmedia @HostGator Horrible service

@HGSupport @HostGator WORST SUPPORT EVER. Finding a solution since last week and already talked to 4 different agents of your's and each one offers a different solution every time. On top of that, they ask me to wait for 24-48 hours and guess what the issue still persists. WORSTT

My site is still down & I’ve called & talked to @HGSupport 3 times, live chat 3 times & sent multiple emails. It’s crazy how their 1st option is to shutdown my site & not email me first. I’ve paid my bill on for years and this is how they treat me. #HostingNightmare #SiteIsDown

@shane_barker @HGSupport CPU issues can usually be resolved without upgrading hosting. The only time upgrading is required when organic traffic increases to the site. Most CPU usage suspensions we've worked on did not require upgrading, just fixing the issues that caused high usage.

@hostgatorindia @HostGator @HGSupport I had puchased a Shared Reselling Hosting on 9th January 2019, Your team is not being able to provide me my order till date and from past 5days they are just saying it will take some time to get resolved. Worst support ever.

It is crazy that it is a company policy to take down my site due to CPU usage w/out sending one single email to warn me. Now I bought a dedicated server for $250 a month instead of $10 & I’m still waiting for my site to be backup. Terrible! @HGSupport #NotHappy #BadBusiness

Ooof dear #Hostgator continue I am still fighting for a refund for a service they designed hosted and marketed - 100% bounce rate 8-18s dip. USD2000 no completion docs 9 months of writing, complaining I had one of their customer services on Friday. She didn't the history

@HostGator While the above site says unlimited space, your @hostgatorindia chat support says max 10gb collectively (not individually) for all ids! That's pathetic to say the least if true !

@shay_taree Depends on the service. I tried that with Wordpress and ended up having to start over so I went with Hostgator.

@HGSupport i had talk with a person gopal krishna... who was floor manager.... he was very much rudely talk with me and didnt give me proper response... they are just third class company.... never go with hostgator....

@HGSupport this is the third class company in terms of service. my server (VPS) was crashed and lost all the data... and they told me it's crashed... and no proper update and nothing i have got from them... they just told me you will have to do everything....

@HGSupport @HostGator @hostgatorindia i had talk with a person gopal krishna... who was floor manager.... he was very much rudely talk with me and didnt give me proper response... they are just third class company.... never go with hostgator....

@HGSupport @HostGator Hello, To @hostgatorindia this is the third class company in terms of service. my server (VPS) was crashed and lost all the data... and they told me it's crashed... and no proper update and nothing i have got from them... they just told me you will have to do everything....

@HostGator @hostgatorindia i had talk with a person gopal krishna... who was floor manager.... he was very much rudely talk with me and didnt give me proper response... they are just third class company.... never go with hostgator....

@HostGator Hello, To @hostgatorindia this is the third class company in terms of service. my server (VPS) was crashed and lost all the data... and they told me it's crashed... and no proper update and nothing i have got from them... they just told me you will have to do everything....

ugh my site is down AGAIN, @HGSupport WHY

@heykymmie I've heard a lot of bad stuff about hostgator and Bluehost. I don't have downtime at Namecheap and my site is reasonably fast to load.

@gnrchospitals The IT team has chosen the wrong webserver. Hostgator is very bad. It's the era of Cloud Computing.

@HostGator are certainly NOT a global provider. They can't even bring up a small ecommerce site competently. EIG appear to have demolished this company which had had great reviews - So over 100 emails 2000USD down innumerable calls with people - design services are separate

Dear @HGSupport team, i am very much disappointed by your services and support response. My websites goes down hundred times in a day. When i talk to your executive, they give lame excuses that it's my ISP problem. If you cannot help me out, return back my money @HostGator

@HGSupport @HostGator since yesterday I am trying to do the payment to renew the account. Buy PayPal showing error Everytime. And it is only mode showing in my account. Why no one from @HGSupport understand this and providing the solution. Call support member sucks.wasted my time

@tbwhs So far @HostGator charged me 1000 USD for a service I never requested neither use. I feel #conned. This is fraud.

@HostGator makes it harder for you to cancel your account by saying there was an issue and they couldn't cancel. Then you have to go to live chat. Result: now I have a domain that I don't want for another year. #dislike #donotrecommend

@HostGator @HGSupport i got charged 1000 USD for a service I have never requested or used. Support bluntly said they don't mind. #fail #nocustomercare #fraud

@adamfarrar your Hostgator company has costed me a ton of money because 1 of your techs decided to lock down ports for websites without telling the resellers. Want to cancel my service buy your billing department won’t give me a prorate credit & now I’ve paid for 3 yrs. #unhappy

@Hostgator has new security systems in place that will shut down your site if they deem it uses too much cpu; you'll be down for days. A new brute force detector that will block your ip if your email program has the wrong password.

@HostGator @HGSupport unable to do the payment for hosting renewal. Had to raise ticket and it's more than 4 hours no update. Why there is only one payment option and which is not working

@spektred @HostGator @godaddy all the way for me, I’ve literally dropped $10 on a domain and gotten a call a few hours later to ask if everything was ok and if I needed help getting it set up. More than once actually.

@jl_aarne WordPress itself, no. Some of the hosts got weird for a while, like GoDaddy, but they all had a change of heart. I had no problems with HostGator until recently, but that was not over content. If you get a host make sure they don't belong to the EIG group of companies.

@hostgator please help i cant access my cpane now

@hrishikarekar @HGSupport @HostGator Hi Hrishikesh, we apologize for this experience. Can you please help us with your ticket id and we'll check this right away

This is still not resolved. Really the worst experience ever. Not able to get a website up for last 3 days @HGSupport @HostGator @hostgatorindia

Ugh, looks like I'm going to have to contact @HostGator to try to unlock the rest of my domains. Worst. Hosting. Company. Ever.

@LuluDigitale Didn't even have Java installed apparently! Am speaking to HostGator at the moment to try and help too - thank you!