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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Hostgator problems in the last 24 hours

The following chart shows the number of reports that we have received about Hostgator by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Hostgator Outage Chart 01/17/2022 19:30

At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • E-mail 74.03% E-mail
  • Hosting 14.29% Hosting
  • Domains 9.09% Domains
  • Cloud Services 2.60% Cloud Services

Hostgator Outage Map

The most recent outage reports and issues originated from:

BrazilBelo Horizonte E-mail
BrazilSão Paulo E-mail
IndiaNoida E-mail
MexicoGuadalajara E-mail
GuatemalaGuatemala City E-mail
IndiaNew Delhi E-mail

Hostgator Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:
  • melanie_nyx Melanie Nyx 🔞 (@melanie_nyx) reported

    @SibleyStamps I don't currently have a website but I did for something non-writing related and used NameCheap. Never had any problems with them. I've also used HostGator.

  • MrMKoryJ75 All the nopes (@MrMKoryJ75) reported

    @HostGator For the past three years, something detrimental has happened to my VPS. HG support is always on point, but there's typically no explanation in regard to the root cause.

  • HGSupport HostGator Support (@HGSupport) reported

    @ChetoKavuncu Hey Cheto, if you notice on this invoice, it is to BlueHost not HostGator, unfortunately we can't help you with a charge from another company. You will want to reach out to @BlueHostSupport directly for assistance with this charge. Best of luck to you going forward!

  • ajonit Ankur Jain (@ajonit) reported

    @HGSupport Tried that, Not working. Sending DM.

  • ManthanMobility Manthan Dalal (@ManthanMobility) reported

    @HostGator @HGSupport You guys has suspend my hosting plan. I had tried to make payment couple of days ago and right now and it showing error to make payment. As per last talk you told me there is system issue and admin is solving

  • snookyollie BeanMachine (@snookyollie) reported

    @HostGator @GoDaddy Always used go daddy and had great customer service but I had heard great things about hostgator. Don't make the switch guys, awful experience. Customer service is always worth a premium! 350$ Business package and left with a broken site and 0 service. NGMI!

  • dnprotect dnprotect (@dnprotect) reported

    @jatin2180 @HGSupport Not sure what you mean by 'partial access'. You either have control over & own it or not? If you own it, you can transfer to any other registrar. There are times when errors occur, and you're allowed to pay for a domain that's not actually available. If so, they issue a refund.

  • Ultimateguidet1 Ultimate_guide_to_everything (@Ultimateguidet1) reported

    And yet again @HostGator screw up my blog... It's getting rediculous!!! Every month the same story.. does anyone else is having so much issues with them ??? Somebody help !!!!

  • JulieKubiak Julie Kubiak (@JulieKubiak) reported

    1 1/2 hours to @HGSupport support chat, and then the chat goes down 😡 nothing was fixed, nothing resolved, it’s beyond a joke 😡😡😡 #CustomerService #businessowner #fridaymorning

  • RajGoel4077 Raj Goel (@RajGoel4077) reported

    @hostgatorindia Buy the hostgator services only if you want some action in your life. If you want to remain busy getting complaints from your customers and want to spend few hours daily with hostgator support, buy any package. If you want to live a peaceful life, stay away.

  • JC_Wrighter JC Wrighter (@JC_Wrighter) reported

    Another one of my @HostGator websites is all of a sudden having issues. Does anyone have any recommendations for a good hosting provider? I think it's time to change. #hosting #hostingsites #hostingproviders

  • fitmodelchelsea Chelsea Wright (@fitmodelchelsea) reported

    Is anyone else having issues with @HostGator ALL 3 of my sites which are run through them have been disabled and labeled as malicious sites. In the 3 years of having them, never had an issue until today. #hostgatorfail

  • HGSupport HostGator Support (@HGSupport) reported

    @JC_Wrighter @HostGator We don't want your site to be listed as 'Dangerous'. Send me a DM with some account info and I'd like to help. -Val

  • LockSafe LockSafe (@LockSafe) reported

    @HGSupport Over 90 mins later they NIKHIL decided they could not help

  • LockSafe LockSafe (@LockSafe) reported

    @HGSupport @HostGator one of the worst companies I have ever dealt with spent 50mins explaining the site of my clients are down and all I get is looking into the problem give me 2-3 mins.

  • LockSafe LockSafe (@LockSafe) reported

    @HostGator @HostGator one of the worst companies I have ever dealt with spent 50mins explaining the site of my clients are down and all I get is looking into the problem give me 2-3 mins.

  • LockSafe LockSafe (@LockSafe) reported

    @HostGator worst service ever

  • LockSafe LockSafe (@LockSafe) reported

    @HostGator used to be a great company but the service just gets worse

  • LockSafe LockSafe (@LockSafe) reported

    @HostGator one of the worst companies I have ever dealt with spent 50mins explaining the site of my clients are down and all I get is looking into the problem give me 2-3 mins.

  • ZennieAAbraham Zennie Abraham CEO / Zennie62 (@ZennieAAbraham) reported

    And I still have the problem I contacted them about, even though I made some progress in working on it, on my own. Not cool HostGator. You've upset an ally. Me.

  • ZennieAAbraham Zennie Abraham CEO / Zennie62 (@ZennieAAbraham) reported

    After great support @hgsupport has fallen off the wagon. I have tickets not responded to, call center workers who tell fibs about service, saying "They're working on it now", and one guy who just wanted to argue with me. HostGator does not seem to value me as a customer. .

  • HGSupport HostGator Support (@HGSupport) reported

    As part of our continued efforts to better serve our customers, our hours of operation have changed for HostGator phone support. Phone support hours will now be 7am-12am ET. Our chat support will still be here for you 24/7.

  • UdunMonster Galactic-Despot-Elect Morris (@UdunMonster) reported

    @HGSupport chat support windows don't load and the wait time on hold is >30 min continually. No good, man.

  • SharpguyRich Rich (@SharpguyRich) reported

    @HostGator I dont like the Block Editor, too difficult for simple changes, go back to the old way, or find another way. Since MS Frontpage 97, web design has became more difficult, why? Give me WYSIWYG, not block editor, you cant even change font type in block, its in the theme??? it sucks.

  • Bojay_B Bojay B (@Bojay_B) reported

    My ******* hostgator package won't cancel on my phone and I won't be home until after it tries to bill me so its just gonna get mad at me because I have no ******* money

  • JayMarroquin Jay Marroquin (@JayMarroquin) reported

    Any email issues currently @HostGator @HGSupport. Getting some SMTP issues on my end for a few hosted domains.

  • JulieKubiak Julie Kubiak (@JulieKubiak) reported

    @HostGator @HGSupport @SiteLock totally let down by you all. Website has been down 7 days and noone has the decency to contact me. Promised a call from SiteLock 13 hours ago, still no call. This needs to be sorted today, no excuses 😡😡😡 #badservice #businessowner #fridaymorning

  • korayik0 laine ➡️ CFE 2022 (@korayik0) reported

    today - code - cry - dentist - figure out code - work - parks domain - doesnt know what ******** web hodting is - spends 15 at dreamhost realizes its trash - spends 15 at hostgator; not trash but needs to be migrated - domain can't migrate till march 7th - cry

  • RickGualtieri Rick Gualtieri (@RickGualtieri) reported

    Was just informed by Hostgator that their Wordpress hosting solutions do not support the webp file format, despite Wordpress itself supporting it for a few versions now. Seems a wee bit dumb to me.

  • Insure_Ed Edward Quisenberry (@Insure_Ed) reported

    @HGSupport How come I can't get ahold of support? Telephone calls don't go through, and I can't "login" to live chat. Is Host Gator still in business?