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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Hostgator reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Hostgator. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hostgator users through our website.
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E-mail (31%)
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Cloud Services (27%)
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Hosting (16%)
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Domains (14%)
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Web Tools (12%)
Live Outage Map
The most recent Hostgator outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Irapuato |
Domains | |
 Greater Noida |
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| Bulandshahr |
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| New Delhi |
Cloud Services | |
| New Delhi |
Domains | |
| New Delhi |
Cloud Services |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Abhishek
(@abhishek2731) reported
@HGSupport come on !!! it has been created at least 3 hours before and the server has been down from last 8 hours! in which part of the world can a company switch off its server for 8 hours ????
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Sweetness
(@NNtseh) reported
@HostGator I'm aware of your pricing plans. I mean... Can't you guys just give me some special consideration? You won't be losing, but gaining 1 more customer for next year, as well as other accompanying services
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Tehseen💻
(@tehseenkhan009) reported
@HostGator @HGSupport This is my second website on ur server rhat got compromised. I contacted ur support and they wait for 48 hrs? Wait for 48 hrs to be ****** more?
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Stress Free Host
(@stressfreehost) reported
@shaunoconnor1 @HGSupport A timeout would either mean the db is overloaded (pretty sure it'll say something about max connects) or unreachable which is just down.
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Glewme Corp
(@GlewmeCorp) reported
@HostGator To me, Resolving an issue, means actually resolving it, as in, so it isnt a problem again, instead I have seen, you resolve it once, then in time, it comes back and noone even seems to realize it was a problem and are so disconnected that it will never be solved, so I decline
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Bela Gaytan (she/her)
(@belagaytan) reported
Apparently chatting with @HostGator tech support @HGSupport is interpreted as "make things worse so that my site won't even load". 🙄
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Monuments funeraires, Marbre et Granit ROTTO-BALLI
(@rotto_balli) reported
@HGSupport For what? To do nothing and ask to buy your #sitelock antivirus service? WHAT A JOKE !
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Glewme Corp
(@GlewmeCorp) reported
@HostGator I went through this exact issue with you a month ago, and gave you the details you ask for now, you are so disconnected you cant realize I am the same guy with the same issue, it is a repeat of an ongoing unfixable issue I am convinced, you are unable to fix your system, obvious
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Glewme Corp
(@GlewmeCorp) reported
@HostGator How on earth does a company as horribly ****** as yours still exist. That is amazing, you deserve a trophy for that. I think I'm more afraid of your rickety system and poor support than Friday the 13th but nice try blaming something else. Seems to be your MO
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ThisIsMyDogeAccount
(@MyDogeAccount) reported
For any @Onlyfans creators who are looking to move off platform and host their own content. @HostGator allows you to host adult content. And if you're looking to accept payment don't worry about MasterCard or Visa use #Dogecoin Need help? Reach out to me #onlyfans
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Perrijwan Collins 👑
(@perricollins) reported
@shecanteatthat @HostGator Wow, that is some recommendation. Maybe I should give them another try. It’s possible their customer service has improved over the years.
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Kev Quirk
(@kevquirk) reported
Not sure how I feel about the Yoast acquisition. Companies like Bluehost & Hostgator are widely regarded as **** in the world of hosting. Mainly because of their horrendous performance and shady upselling. I’m sad to see Yoast now in that same bucket.
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HostGator Support
(@HGSupport) reported
@terrassacat Since we do not provide malware scanning and cleaning services we recommend the use of the SiteLock service, which is a partner of HostGator. This service is optional and you can use any 3rd party security service you want to add more protection to your website.
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Francesca Hinojosa
(@shecanteatthat) reported
@_Ravtastic @HostGator I will never host my sites anywhere else. I have NEVER EVER had a bad experience with them. Even if I had an issue, support fixed it with no questions asked
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Ideas Apátridas
(@IdeasApatridas) reported
@HostGator @HGSupport My VPS server is not working all my sites are down. I talked to support but its still having issues I need a solution ASAP!!
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Mokondi Wa Erabanja ⚜️ 🇨🇲 🇳🇬
(@RhudeBoyT) reported
@ADanielHill @Tweetinggoddess @HostGator But I'll have to try earlier tomorrow morning because I have network issues now.
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Terrassa Catalunya
(@terrassacat) reported
@HGSupport You ask me to signup for your antivirus paid service. That service is included on other hosting companies. This looks suspiciously a setup by you! ENOUGH!!
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Gaurav V Shaha
(@nightmare49) reported
@hostgatorindia @HGSupport @HostGator I had paid my renewal amount 2 days prior to expire but still my vps server is down. Now support is saying it will be resolved tomorrow. What support hostgator is giving to a vps server? Case ID - 34572267
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I AM Valerie & trump is still dangerous
(@VJShordee444) reported
@WatchingWhatYou @HostGator I have been communicating with Hist Gator, I just got into my website for the 1st time in years. I’m going to try and start writing again, just for myself. I wrote down a list of things I want to start doing
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Abhishek
(@abhishek2731) reported
@HostGator What is wrong with your services !! My VPS account has been down for last 8 hours..!! Can you believe it!! What is wrong with you guys?? Ticket id: 34451089
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I AM Valerie & trump is still dangerous
(@VJShordee444) reported
@WatchingWhatYou @HostGator Isn’t that true. Ppl don’t realize that one simple act of kindness can help someone they done even know. We need to do more
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Glewme Corp
(@GlewmeCorp) reported
@HGSupport @SheilaCreates This company has had me on a repeat problem the entire time I've been with them do yourself a favor and get out while you can
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Aspire iTECH
(@aspireitech) reported
@HGSupport disgusting service. Never recommend
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Edward Johnson
(@ImEdward83) reported
@terrassacat @HostGator Just don't change into @HostMetro They are GOD OF WORST.
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Vicky Teinaki
(@vickytnz) reported
@steveparks I'm considering it, but it means that I'll have 3 months before my $180 hostgator hosting is up for renewal to shut all of my old side project sites down as can't justify both
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Chestnut 🌰
(@ChestnutPlays) reported
I am so absolutely drained today, and my websites are still down so I can't blog like I want to which is making me crankyyyy. And dealing with HostGator to fix things that still aren't fixed isn't helping.
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Bela Gaytan (she/her)
(@belagaytan) reported
@HGSupport @HostGator For now, it's fixed. I came to support with a minor issue. After speaking with 2 techs, they caused worse problems. Unacceptable...especially when they claim it was just a caching issue.
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cloudy day
(@um_cloudy) reported
@HostGator @HGSupport you are the most terrible customer service. this is really the last pain-staking time i deal with you. kiss 5 sites goodbye.
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Abhishek
(@abhishek2731) reported
@HGSupport this is worse than tier 3 service providers ... come on get my server back live !
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𝑰𝒇𝒍𝒊𝒔🏴☠️ⵣ
(@BylKode) reported
@HostGator Do you guys support decentralized domains like @HNS ?