Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:

HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Zapopan, JAL | 2 |
Santo Domingo, Distrito Nacional | 1 |
San José, Provincia de San José | 1 |
Mexico City, CDMX | 1 |
Chandigarh, CH | 1 |
Chalco, MEX | 1 |
Mumbai, MH | 1 |
Ghāziābād, UP | 1 |
Belo Horizonte, MG | 1 |
Novi, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Jay Zippo (@Beruud) reported
@HGSupport I'm just bitter because I haven't pulled my sites from HG yet. Angry at my laziness. So, you, personally, I don't have any problems with, its the Walmart grade hosting company you work for. Hoping the sites can last until the next billing cycle, so I can find a better hoster.
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Voxin 🇧🇷🇷🇸♏ (@beli0135) reported
@PovilasKorop App does not start, gives 404. It should only load default welcome (didn't altered it yet). At 1st I thought it was .htaccess, but it is not. In local XAMPP works OK. I wonder was the google's recaptcha on login screen that makes problems (**** server is at Hostgator).
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devourer snowbank (@devoursnowbank) reported
@HGSupport yes correct ( sloppy answer) I am asking you where I can go to see your prices etc that answer was one of the most useless support answers ever
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Happy Hibernating Hermit Marie Wh*te (@sisalgirl) reported
@rexthetvterrier @HostGator 🙄 Honestly, you'd think some people never heard of good customer service. And the thing is, it almost always costs the company *nothing*. 😒
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SEB (@sebremm) reported
@rexthetvterrier @HostGator So sorry you’ve experienced such horrible service from them. 😢
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Jay Zippo (@Beruud) reported
@HGSupport Can't, yesterday it told me my message could not go through to you...? I just finished the chat - it has been escalated. I need to know how you have the kajones to try and upsell me because you are having issues on your end. WOW. Anyways. Need to move on, calm down a bit.
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devourer snowbank (@devoursnowbank) reported
Are then any Hosting sites out there that can advise of the prices for new & renewals cheers @HostGator doesn't wanna help!
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devourer snowbank (@devoursnowbank) reported
@skystracloud defiantly as #hostgator just refuse to help so please send me info
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Jay Zippo (@Beruud) reported
@HostGator @HGSupport OK, I am guessing you are having serious issues. My one site just threw out a 500 error and the other one took 3 minutes to load. I am on Chat; it says talk in 5, but its been 7 minutes and nothing has changed, including the timer. #notsurprised
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WordPress.com (@wordpressdotcom) reported
@chenebuah Got it. Are you able to contact @HostGator for help? They can likely tell why the email didn't arrive, and may be able to help with the @WordPress error, too.
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Maynor (@Un_tal_Maynor) reported
@mrhouseplant @TVBrasil_me @HostGator Did they solve the problem ?
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Nosnas Marketing (@NosnasMarketing) reported
@HGSupport @Beruud Support is not that tech savvy.
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Muhammad Bilal Khan (@Bil9255) reported
@HostGator two years back I left hostgator hosting services because of bad customer support and after two years i started using your services again, but i feel the customer support is still the same , nothing change .
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Jay Zippo (@Beruud) reported
I am furious. @HostGator @HGSupport 2-3 times a year I have huge issues with them, and now, they want me to UPGRADE my account, because why? So I can pay MORE money for ****** service? The ***** on them to try and upsell me after this crap! WOWOW.
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Football Perspective (@fbgchase) reported
@FO_ASchatz yeah, having some real trouble with Hostgator. I am going to need to get someone to help redesign the site. Any suggestions would be welcome!