Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:

HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
São Paulo, SP | 1 |
Aiken, SC | 1 |
João Pessoa, PB | 1 |
Sete Lagoas, MG | 1 |
Santo Domingo, Distrito Nacional | 1 |
San José, Provincia de San José | 1 |
Mexico City, CDMX | 1 |
Zapopan, JAL | 1 |
Chandigarh, CH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Subhash (@Subhash_CJangid) reported
When choosing a web hosting provider, it's important to consider factors such as reliability, uptime, customer support, and pricing. Some popular hosting companies include Bluehost, HostGator, and GoDaddy.
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Vijith Nair (@navijith) reported
Never host your website on @HostGator Go for any services but not @HostGator
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Din Djarin (@idiosarcasm) reported
@HostGator support is trash. Closed my support request without resolving the issue or confirming with me.
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Edward Johnson (@ImEdward83) reported
@HGSupport @HostGator Please help me to remove all.htaccess files from the whole hosting.. I tried mailing and via chat but no luck..
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Dan Tasso (@DanTasso) reported
@HostGator in brazil is slow, access failure, chat support dropping all the time and WordPress with critical error... No resolution, only problems, I have dozens of accounts and I've been waiting for help for three days.
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CynderHost (@CynderHost) reported
@turcotravel @HostGator Hey - sorry to hear you're dealing with downtime like this! We can help you get back up and running ASAP with reliable + affordable hosting plans, plus we'll move you over for free with zero downtime. Can we DM you some more info?
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MGZC Radio (@mgzcom) reported
@HostGator DM @hostgator The ticket number is 45789404. 5 different techs, five different temp fixes. No root cause found. After fixes, site back up for a few hours then time's out again. Need to check server logs for 500 errors, service(s) hung/crashed or dying server.
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HostGator Support (@HGSupport) reported
@idiosarcasm @HostGator Greetings Din, my name is Rusty. We're truly sorry to hear of your poor experience. We will be more than happy to investigate and assist. Can you send us a DM/direct message and let us know the domain name or email address associated with your account?
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Juan benegas (@Juanbenegas85) reported
I had the WHMCS account offered by @HostGator out of service for 7 days. every day @HostGator tells me that in 24 hours they fix it. I am very disappointed. I leave it here written so that the disappointment of some clients with the company is recorded. Case 45692373
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Billy Davies (@billydavies___) reported
@TomFrankly Update - I've been in touch with @HostGator customer service and they made some changes to SSL and WordPress multisite settings. All is working now. Fantastic customer service. Thanks again for your assistance @TomFrankly!
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Engin Turco (@turcotravel) reported
My website on @HostGator is DOWN more than 6 hours, and they do not do anything, they don’t care about their customers! I am very stupid to use their service more than 10 years, where are they when I need help??? Maybe it is time to move somewhere else?
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Sherif Al-Samman (@sherifAlSamman) reported
@HGSupport websites and email server down on Egypt #hostgator
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Sidra Hayat (@digitalforest99) reported
Hostgator is the worst hosting company ever!! can not log in to my Cpanel, tried opening multiple tickets but their support team is an absolute noob and doesn't even know how their system works! @HostGator saying goodbye to Hostgator after being a loyal customer of over 8 years
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GHY International (@GHY_Intl) reported
@HostGator what an epic meltdown of service failures, we cannot believe the issues of database errors, and complete sites being down for hours, even though we VPS services with HostGator. This is catastrophic failure on all levels. Businesses cannot rely on HostGator any longer.
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moses kinuthia (@moseskinuthia18) reported
@HGSupport I referred a customer to you and you deducted money from her card 45 days to the due date and have not responded to her emails what could be going on??