Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Caraguatatuba, SP 1
Deltona, FL 1
Greater Noida, UP 1
Solidaridad, ROO 1
Lima, Provincia de Lima 1
San José, Provincia de San José 1
Votorantim, SP 1
Sydney, NSW 1
Salto, SP 1
Chía, Departamento de Cundinamarca 1
Salvador, BA 1
Recife, PE 1
Ashburn, VA 1
Town of Hamden, CT 1
Bogotá, Distrito Capital de Bogotá 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • thecybersecdad The Cybersecurity Guy/Dad (@thecybersecdad) reported

    Your DNS servers may be hosted by your website service, like Wix or Squarespace, or on your domain registrar like Godaddy or Hostgator. The TXT should look something like this “v=DMARC1; p=quarantine; rua=mailto:you@domain; ruf=mailto:you@domain; sp=quarantine; ri=86400”

  • Aftab_Saraz Aftab Saraz (@Aftab_Saraz) reported

    @HostGator Any chance we are getting our servers back up? It is been more than 48 hours and all the sites are down. This is really killing our customer experience.

  • Learners4U Learners4u (@Learners4U) reported

    @HostGator Service been good over the years … what happening now … please fix it🙏🏾🙏🏾🙏🏾

  • insightsempire Eloquent Insights (@insightsempire) reported

    @HostGator ever since you— moved servers? Got bought out? Abandoned in-country/local customer service staff? My website uptime has not been stellar. Today, a few weeks ago, a few months ago… Not good. Is it time to switch to a more reliable web hosting service?

  • namadgisfc Namadgi Sports Flyers Club (@namadgisfc) reported from Canberra, Australian Capital Territory

    Hey @HostGator what is happening with your hosting? You have been down for over 8 hours and are not proving any information. Your last tweet was 4 hours ago and you are not responding on either your support chat or to the phone. How about an update asap

  • bmatheka_KE Benson Matheka (@bmatheka_KE) reported

    @HostGator looks like things are not working any more. Support no longer helpful. Looks like hosting with you was the biggest mistake. When will Case Number: 43480764 be resolved?

  • insightsempire Eloquent Insights (@insightsempire) reported

    Hey @HostGator are you paying attention to your customers who are unhappy with your service this past year? I’ve received many offers from your competitors who promise better. There’s too much competition out there to justify pour uptime and inadequate customer service.

  • JosephNeathawk J Neathawk (@JosephNeathawk) reported

    Yesterday there was an outage at @hostgator and as part of the fix, they changed my (and I assume others) home directory. Possibly due to a hardware failure? Anyway, they did not communicate how they corrected the problem and my sites never came back online. 🧵

  • richmond_lewis_ Richmond Lewis (@richmond_lewis_) reported

    @HostGator Still down?

  • OTGorganics OffTheGrid Organics (@OTGorganics) reported

    @HostGator What is the update? My site is still not working, I’ve been in an “escalated support” queue for 2 days” with no communication from @HostGator!

  • WebDesign_NJ WebDesignNJ (@WebDesign_NJ) reported

    @HGSupport I spoke 3 times with your support and no one did anything. Don't bother. I fixed it myself. :)

  • VeronicaMitch1 Veronica Mitchell (@VeronicaMitch1) reported

    @HostGator months and months trying to resolve issues with nothing done. Missing data and nothing from your organization but hold time and elevator muzak. I know I said this before, but I must hosting services.

  • SingletsSupreme Supreme Singlets (@SingletsSupreme) reported

    @HostGator Still here waiting on customer service to reply. Never got a call back, no response on website support chat, and cannot get thru. Over 24hrs and counting! Absolutely ridiculous! 2 websites I have you host for me.

  • ethanjaack ethan (@ethanjaack) reported

    @boji @HostGator If I were you, I will change provider. Previously, I also used their service, but had many issues.

  • MudCrabT1000 MudCrabT1000 (@MudCrabT1000) reported

    @sharprell @CynderHost @HostGator Sorry to hear. No I have not lost any data post Hostgator going down. I hope you had a backup in place somewhere. If not you should look into several available plugins / services or even download weekly manual backups from cPanel and softaculous backup

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