Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Papudo, V Región | 2 |
| Santiago de Querétaro, QUE | 1 |
| Chandigarh, CH | 1 |
| Nogales, SON | 1 |
| Benito Juarez, CDMX | 1 |
| Ixtapaluca, MEX | 1 |
| Niagara Falls, ON | 1 |
| Caraguatatuba, SP | 1 |
| Deltona, FL | 1 |
| Greater Noida, UP | 1 |
| Solidaridad, ROO | 1 |
| Lima, Provincia de Lima | 1 |
| San José, Provincia de San José | 1 |
| Votorantim, SP | 1 |
| Sydney, NSW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Stabilo Boss
(@stabiloboss1708) reported
@HostGator Hi! You're website is very very slow! I'm trying to stop being billed by you and can't get onto the customer portal after trying a few times now. Please sort this out!
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Glewme Corp
(@GlewmeCorp) reported
@HostGator @opensa I was just told by your support agent Marie that if I do not cooperate they will not fix my website, I though I paid for hosting. You just cost me my check mark. Who do I need to sue to get service around here
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Earth To Carrie
(@FreakinFlyers) reported
@HostGator I paid you guys to migrate my sites to a downgraded hosting plan and despite multiple confirmations over phone and email of completed and successful migration, absolutely nothing was migrated. Fix this please. Thanks.
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John Claudio
(@johngclaudio) reported
I think I literally corrupted my phpmyadmin database so thoroughly that I will have to call hostgator support tomorrow for a reboot. It will be so embarrassing when they see that I program, and the shenanigans I was up to. Just ****. #Coding
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Tech Illustrators
(@technicilly) reported
Sorry for the interruption, @hostgator took down the site without warning due to high resource usage. Fixes made, but five days later and we're still offline. @HGSupport
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Matthew Keys
(@MatthewKeysLive) reported
@JakeWallinger @HostGator @HGSupport It's the third time in one month I've had a website outage because of issues on their end. And they had the audacity to say they're "letting me skip the line" when it comes to customer support. I wouldn't have to "skip the line" if they new how to properly run a webhost.
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Sanam Asif
(@sanamasifwrites) reported
@HostGator I have been in talks with your representatives for the last 4 days. I need my website restored but still my issue has not been resolved.
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Sanam Asif
(@sanamasifwrites) reported
@HostGator I have been in talks with your representatives for the last 4 days. I need my website restored but still my issue has not been resolved.
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Danny Garcia
(@danmiami) reported
Hey @HostGator - how can I speak to someone in support that is based in the US?
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Jay Zippo
(@Beruud) reported
GREAT. @HGSupport is down again. I can't even log into a customer service chat. WOW. I can't tell enough people to avoid this absolute joke of a company. Been 2 months of pure hell, they don't have a clue about anything and they don't listen to you, at all. Horrible.
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James Provost
(@JamesProvost) reported
My sites were taken down by @hostgator 5 days ago due to "high CPU usage." Made recommended changes the same day, they still have not put it back up. @HGSupport
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Chestnut Chessie-Luvs (she/they)
(@ChestnutPlays) reported
@itslizziego The migrating is going...okay. The SSL certificate **** makes me want to tear my hair out. Going to call Hostgator tomorrow to get those installed.
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Sanam Asif
(@sanamasifwrites) reported
@HostGator I have been in talks with your representatives for the last 4 days. I need my website restored but still my issue has not been resolved.
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Matthew Keys
(@MatthewKeysLive) reported
@HGSupport Each time it is "blocked," it is because WordPress or a plugin is doing an automatic update. You mean to tell me HostGator cannot handle WordPress or plugins automatically updating themselves? That seems bad for security.
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Shaun O Connor
(@shaunoconnor1) reported
@HGSupport All 3 websites on HG down for over an hour now @HostGator
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