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Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 2
Trowbridge, England 1
Mérida, YUC 1
Centro, TAB 1
Tuxtla, CHP 1
Tepic, NAY 1
Iztapalapa, CDMX 1
Puerto Vallarta, JAL 1
Gustavo Adolfo Madero, CDMX 1
Santiago de Querétaro, QUE 1
Chandigarh, CH 1
Nogales, SON 1
Benito Juarez, CDMX 1
Papudo, V Región 2
Ixtapaluca, MEX 1
Niagara Falls, ON 1
Caraguatatuba, SP 1
Deltona, FL 1
Greater Noida, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • MyName78930514
    MyName (@MyName78930514) reported

    @HGSupport Problem solved

  • superconsuchan
    Consu Chan 💗🌟 (@superconsuchan) reported

    @EsquibalUSA @HostGator Im from Chile and I have the same problem, losing sales 😔

  • JField7777
    James Field (@JField7777) reported

    @HGSupport @HostGator Ok, so if you guys do know what the issue is how come we cannot get an ETA. 1 reliable email day in 15 days is a death knell to most businesses nowadays.

  • DavidaPride
    David Pride (@DavidaPride) reported

    @HostGator totally disappointed in your customer service. Been a loyal customer for over 10-years...seems like the boat is sinking and I'm left with unanswered problems and no one there is communicating or answering my questions.

  • OgboOjiako
    O.J (@OgboOjiako) reported

    @HostGator I have exhausted all avenues to reach support and I'm tired. How can a web hosting company not have a live chat platform. Please how do I reach someone who'll help me cancel my account and issue me my refund. Thanks

  • crypt0bank
    crypt0bank.eth (@crypt0bank) reported

    @HGSupport Host Gator has the worst support in history! Trying to resolve issues for days but no luck because they seem to be super lazy.....

  • shoaibhussain
    Shoaib Hussain (@shoaibhussain) reported

    @spolandgaming @HostGator I doubt the issues will be resolved any time soon, they started during data center migration couple of weeks back and then things took a big U turn! I guess they have cheap offshore staff with little knowledge lately that’s why so many issues the last year!

  • chazwhit3
    c white (@chazwhit3) reported

    @HostGator It’s still a problem today July 13. I’ve called Customer support and was last told I’d get a call back in 18 minutes. That was an hour and 45 minutes ago. Just called back and now it’s telling me 99 minutes. Going to lose a lot of customers!

  • loktar00
    Loktar 🇺🇸 (@loktar00) reported

    @HostGator have had an account with you guys for over 10 years... was always pretty reliable but on top of my sites not working now email is down. You're losing another customer due to this insane outage.

  • IsItYumOrYuck
    Yum Or Yuck? Ⓥ (@IsItYumOrYuck) reported

    @superconsuchan @shoaibhussain Good to hear. I (and many others) have had those issues with Hostgator for years though so it wasn't to do with the migration. Couldn't deal with the stress of my sites randomly going offline anymore so migrated everything away. I do hope it's resolved for you though! 🤞

  • TalhaIzhar
    Talha Izhar (@TalhaIzhar) reported

    @0bi1Kan0bi @Huk06 @sadapaypk Hosting is a different topic. Hosting decision would depend on your audience and website requirements. I have used hostgator, bluehost, aws based on what was needed and where the users were based. I have never used local Hosting and hence cannot say.

  • superconsuchan
    Consu Chan 💗🌟 (@superconsuchan) reported

    @profitsinyards @HostGator Hi! I have the same problem. They give you any solution? None to me 😔

  • tashina_k
    Tashina Knight (@tashina_k) reported

    @HostGator @lightmix It can’t have been fixed because I still haven’t been able to send a single email in 6 days now. Changing hosts today. This is unacceptable. I’ve been calling tech support daily.

  • Itsmenirajmishr
    Niraj mishra (@Itsmenirajmishr) reported

    @HGSupport Yes but they didn't solve my problem and maximum time they put my call on hold and didn't reply..

  • BTejani
    Bhinang Tejani (@BTejani) reported

    sleep(86400); @HostGator dedicated server love this command because it sleeps 24 hours frequently and also their @hostgatorindia support. Do you need any other reason to go for AWS instead?

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