Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chandigarh, CH 2
Greater Noida, UP 1
Solidaridad, ROO 1
Lima, Provincia de Lima 1
San José, Provincia de San José 1
Votorantim, SP 1
Sydney, NSW 1
Salto, SP 1
Chía, Departamento de Cundinamarca 1
Salvador, BA 1
Recife, PE 1
Ashburn, VA 1
Town of Hamden, CT 1
Bogotá, Distrito Capital de Bogotá 1
Limeira, SP 1
Luziânia, GO 1
Cascavel, PR 1
Curitiba, PR 1
Shirley, NY 1
Araras, SP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • Andrew51750081 Andrew (@Andrew51750081) reported

    @HostGator customer service agent are unable to do anything via live chat or via phone what exactly happened to this company you get paid so much money atleast hire some agents who can help customer

  • elaine4animals Elaine Hendrix Ⓥ (@elaine4animals) reported

    Oh boy. Not only did @HostGator cancel my account w/o notifying me - there are always issues with the portal - the chat continually drops. No one seems to be able to help over there. And now my website & emails are down THE WORST.

  • wordpressdotcom WordPress.com (@wordpressdotcom) reported

    @chenebuah Got it. Are you able to contact @HostGator for help? They can likely tell why the email didn't arrive, and may be able to help with the @WordPress error, too.

  • mnxcloudx Monica (@mnxcloudx) reported

    Hey @HostGator, picture this: You e-mail customers at least a day before re-billing them so they get a chance to cancel subscriptions they don't need, and save yourselves the embarrassment of negative reviews on all your social media posts!

  • ZNOneManClan [ZN]OneManClan (@ZNOneManClan) reported

    Beware of shady Hosting Providers.. @zaphosting wont give you any support and they will zap your wallet even after you cancel your service with them collections over 20 bucks! If you want host you can trust @PebbleHosts or @HostGator i've used both. perfect customer service

  • zoomnclick Feroz Khan (@zoomnclick) reported

    @HGSupport every 2 weeks. EXIM server issues. And your fantastic support team has no clue that they occur until I spend 20 mins on chat with them. Do you folks even know what proactive server monitoring is??

  • elaine4animals Elaine Hendrix Ⓥ (@elaine4animals) reported

    @HostGator - you are providing the world’s WORST service. Issues EVERY SINGLE TIME. Errors loading every single time. Chats dropping every single time. No renew notices every single time. You are costing me time & money.

  • mcjulie McJulie is a pissed off pro choice riot auntie (@mcjulie) reported

    I signed up with #hostgator after a positiver review in one of the computer mags and I have never regretted a decision more in my life

  • QwikAdcom QwikAd.com (@QwikAdcom) reported

    @HostGator @HGSupport What is going on!? Last week you had the issue with sites going down/up, down/up. Same thing is happening right now. My site has been down & up multiple times this morning! I am on a dedicated server, so no excuses that this should be happening.

  • mrarey Mark Rarey (@mrarey) reported

    I have had the worst technical support experience with #Hostgator @hostgator. Many calls for 6 days and get nothing but a runaround. Nothing but broken promises! Phillipines support centers make promises that Indian support people continuously ignore.

  • enkitunes Enki (@enkitunes) reported

    So after fighting it for a week Im super duper over HostGator and their **** *** service. Ive been looking at 1&1 for a decent replacement. but id like the hiveminds input on decent webhost.

  • JulieKubiak Julie Kubiak (@JulieKubiak) reported

    WTF is going on @HGSupport? Day 8 of waiting for paid SSL to be implemented on 6 sites. Only 2 have the correct certificates attached to them. Read the tickets before telling me it is a problem my end, clearing the cache won’t fix the problems I’m encountering 🤬🤬🤬🤬🤬

  • elaine4animals Elaine Hendrix Ⓥ (@elaine4animals) reported

    @glitzgillies22 @Wix @HostGator is ever worse. They didn’t notify me my domain payment was due. Trying to pay them money to renew is like trying to break into Fort Knox. It’s bizarre. Meantime, my site & emails have been down for 2 days. #Fun

  • ArjunManchanda9 Arjun Manchanda (@ArjunManchanda9) reported

    @HostGator @HGSupport @hostgatorindia I am facing issues with my email hosting which I have with you all for over 3 years. No TAT given for resolution it's been over 5 days.

  • QwikAdcom QwikAd.com (@QwikAdcom) reported

    @HGSupport @HostGator If others weren't reporting the same issue, I'd be ok with checking and tweaking. My CPU using is normal, same goes for the memory. I believe there's something in your data center(s) that is causing the issue.

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