Hostgator Outage Map
The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Hostgator users affected:
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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cuernavaca, MOR | 3 |
| San José, Provincia de San José | 2 |
| New Delhi, NCT | 1 |
| Guadalajara, Departamento de Cundinamarca | 1 |
| Nairobi, Nairobi | 1 |
| Fairborn, OH | 1 |
| Goiânia, GO | 1 |
| Homosassa, FL | 1 |
| Duque de Caxias, RJ | 1 |
| Taboão da Serra, SP | 1 |
| Atlanta, GA | 1 |
| San Antonio, TX | 1 |
| Bengaluru, KA | 1 |
| Melbourne, FL | 1 |
| Florence, SC | 1 |
| Greater Noida, UP | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Irvine, CA | 1 |
| Dubai, Dubai | 1 |
| Gorakhpur, UP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hostgator Issues Reports
Latest outage, problems and issue reports in social media:
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Brad Schiff
(@learnwebcode) reported
@dimkiriakos In other words, it's not that shared hosting can't work nicely for Laravel, it's that I'm not sure the steps I took to get a project to work on DreamHost would help someone using HostGator or SiteGround, etc... whereas configuring an Ubuntu box feels a bit more universal.
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A. Sami
(@Sameeh_Azam) reported
@HostGator services are down again
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AA Media Studios
(@AA_MediaStudios) reported
from
Lambeth, England
@HGSupport @HostGator once again VPS server issues. Been sent to admins at least 16 hours ago still no fix
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A
(@elvelian) reported
@HostGator split my invoices which were all in one last year, took automatic renewal for the $128 host sharing but not for the $18.99 domain (why was the invoice even split this year?), now asking me to pay $75 extra to save my website. Customer sunk cost fallacy manipulation.
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A n k i s h
(@franklyankish) reported
@HGSupport 30 Mins incompetent support could not fix a simple issue
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Mark Gardner
(@markjgardner) reported
@briandfoy_perl .@HostGator was stuck on v5.16.3 because they bought in to smartmatch and never resourced/cared to either rip it out or litter experimental guards all over the place
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Girlyswot Spider 🌻 💙 🌎 🌱🕷🇪🇺
(@girlyswotspider) reported
@Mandoline_Blue @HostGator Is it on DIrect Debit? If so, cancel that with your bank. Ditto if auto renew on your credit card (tho you’d have to do on their website I’m guessing). Wherever it’s deducted from, go there and cancel. Good luck!
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Reel Mockery
(@reelmockery) reported
@CurtisMatthews Had the same problem until I upgraded to Cloud. By the time I talked to customer support, it had usually already fixed itself, but happened regularly like multiple times a week. Personally, I suspect HostGator has overloaded its shared servers and putting profits over service.
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The Affiliate Watch
(@AffiliatesWatch) reported
@ethan_reimann There aren't worst web hosting companies than Bluehost and HostGator. They're owned by the same conglomerate and either your website will go down or you'll get malware. Guess what? They won't care, don't listen to affiliates and marketers, they're our for commissions.
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PerOla Hammar 陈家悦
(@perolahammar) reported
Didn't even have time to make backups of all my sites on @HostGator before it is not working again. Sites are not working again. I can not access my WHM again. 4 days since last time. Come on HostGator, what happened? You used to be so good for many years.
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Softaculous Auto Installer
(@softaculous) reported
@mdgrkb @HostGator Sorry for the inconvenience we have resolved the issue
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Barry James
(@mongoose3228) reported
@Mandoline_Blue @HostGator There is a way but you have to be determined Phone CC company and tell them you lost your card and they will cancel it and post you a new one. The CVC and end date will be different so effectively a new card
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A
(@elvelian) reported
@HostGator I have emailed them about this twice, only to get the response, "Rest assured, we can create the invoice for the redemption fee of USD 75" on both occasions so obviously, one is reading my emails and responding to my needs as a customer. No one is resolving the issues. None cares
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keithlaw
(@keithlaw) reported
@dr_casey It's an @HGSupport issue ... certain users on cellular data get this, and they've never been able to explain why. Try on wifi if you can?
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Mandoline
(@Mandoline_Blue) reported
Anyone know how to cancel a domain name with Hostgator without being fleeced? @HostGator I cancelled my auto-renew today & they emailed me to say they'll take ANOTHER payment on the 24 Dec before closing my account! 😡 My last payment was 20th November. Doesn't seem right!
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