Hostgator

Hostgator Outage Map

The map below depicts the most recent cities worldwide where Hostgator users have reported problems and outages. If you are having an issue with Hostgator, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Hostgator users affected:

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HostGator is a Houston-based provider of shared, reseller, virtual private server, and dedicated web hosting with an additional presence in Austin, Texas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bulandshahr, UP 8
Greater Noida, UP 7
Noida, UP 6
New Delhi, NCT 5
Cuernavaca, MOR 3
Jewar, UP 2
Irapuato, GUA 1
Austin, TX 1
Guadalajara, Departamento de Cundinamarca 1
San José, Provincia de San José 1
Nairobi, Nairobi 1
Fairborn, OH 1
Goiânia, GO 1
Homosassa, FL 1
Duque de Caxias, RJ 1
Taboão da Serra, SP 1
Atlanta, GA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hostgator Issues Reports

Latest outage, problems and issue reports in social media:

  • LockSafe LockSafe (@LockSafe) reported

    @HostGator one of the worst companies I have ever dealt with spent 50mins explaining the site of my clients are down and all I get is looking into the problem give me 2-3 mins.

  • JayMarroquin Jay Marroquin (@JayMarroquin) reported

    Any email issues currently @HostGator @HGSupport. Getting some SMTP issues on my end for a few hosted domains.

  • JulieKubiak Julie Kubiak (@JulieKubiak) reported

    @HostGator @HGSupport @SiteLock totally let down by you all. Website has been down 7 days and noone has the decency to contact me. Promised a call from SiteLock 13 hours ago, still no call. This needs to be sorted today, no excuses 😡😡😡 #badservice #businessowner #fridaymorning

  • bigkidatplay David Davis (@bigkidatplay) reported

    @HostGator I have been a customer for almost 15 years and one of the things that I raved about with your company is your excellent tech support. I contacted tech support tonight and had the worse experience I have ever had thanks your rep Angelo. I hope this was a one off.

  • yourmomeatsmayo tiff setzler (@yourmomeatsmayo) reported

    I'm still having an issue with my site — every time I try to access a link on my site a download file instead of loading the site. @HostGator added these lines of code and I cannot find them. They are also no longer responding on support. So any help would be appriciated.

  • Insure_Ed Edward Quisenberry (@Insure_Ed) reported

    @HGSupport How come I can't get ahold of support? Telephone calls don't go through, and I can't "login" to live chat. Is Host Gator still in business?

  • korayik0 laine ➡️ CFE 2022 (@korayik0) reported

    today - code - cry - dentist - figure out code - work - parks domain - doesnt know what ******** web hodting is - spends 15 at dreamhost realizes its trash - spends 15 at hostgator; not trash but needs to be migrated - domain can't migrate till march 7th - cry

  • LockSafe LockSafe (@LockSafe) reported

    @HostGator used to be a great company but the service just gets worse

  • ImIncoginto Serpentinization (@ImIncoginto) reported

    @HGSupport Service is fine. Increasing cost every year, not so cool. In reality, it's not entirely THAT big of a deal but it would be nice to see created incentives to bring customers to HG and offset rising costs. I've never had any service interruptions & CS has always been helpful.

  • yourmomeatsmayo tiff setzler (@yourmomeatsmayo) reported

    @HGSupport The issue in which I reached out for is still not resolved, the issue your team created is getting worse. Radio silence for 30+ minutes.

  • UdunMonster Galactic-Despot-Elect Morris (@UdunMonster) reported

    @HGSupport chat support windows don't load and the wait time on hold is >30 min continually. No good, man.

  • Insure_Ed Edward Quisenberry (@Insure_Ed) reported

    @HostGator How come I can't get ahold of support? Telephone calls don't go through, and I can't "login" to live chat. Is Host Gator still in business?

  • axymak Akshay Makadiya (@axymak) reported

    .@HostGator IS THE WORST HOSTING PROVIDER... NEVER EVER USE THAT PLATFORM. YOU"LL LOSE YOUR WEBSITE, DATA, REPUTATION and ULTIMATELY YOU'LL LOSE YOUR BUSINESS. #HOSTGATOR #HOSTGATORHOSTING

  • LockSafe LockSafe (@LockSafe) reported

    @HGSupport @HostGator one of the worst companies I have ever dealt with spent 50mins explaining the site of my clients are down and all I get is looking into the problem give me 2-3 mins.

  • RickGualtieri Rick Gualtieri (@RickGualtieri) reported

    Was just informed by Hostgator that their Wordpress hosting solutions do not support the webp file format, despite Wordpress itself supporting it for a few versions now. Seems a wee bit dumb to me.

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