Is HBO Max down?
No problems detected
If you are having issues, please submit a report below.
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
-
Playback Issues (28%)
-
Buffering (25%)
-
Sign in (25%)
-
Crashing (20%)
-
Video Quality (2%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brandenburg an der Havel |
Playback Issues | |
 Riverside |
Buffering | |
| Sacramento |
Sign in | |
| Renton |
Sign in | |
| Santa Maria |
Playback Issues | |
| Newark |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
Trey Niter
(@StayinTruuuuu) reported
@hbomax y’all gotta fix y’alls app! Crashes every time I try to watch something...
-
Jew
(@GayTrapJew) reported
@hbomax y’all my favorite streaming service but this error every 10 minutes **** is annoying fix it before I come piss on your servers and **** one of your engineers
-
JC Gtrz
(@JcGtrz) reported
@madebygoogle Thanks but I think this is an @hbomax issue, it's the only app that crashes.
-
liberalease
(@liberalease) reported
@hbomax why doesn’t the rewind button work people? Asking for all Americans.
-
francis1985
(@francis19857) reported
@Galasoye @deeinagi @hbomax I refuse to skip the episode. So im at the road block and hbo better fix this **** soon.
-
D E V I N
(@DevinMillington) reported
The @HBOMax app on @AppleTV SUCKS ***!!!! I just did an update and can no longer rewind or fast forward. Plus, every time I turn on my TV to watch, I have to unplug it in order for it to work.
-
brian mazzeo
(@brianmazzeo6) reported
@HBOMaxHelp Gomorrah season 4 ep7 - subtitles not working. Tried on laptop and Roku. On Roku, go to screen to select language, and “English” appears then disappears instantly. Help?
-
Jonathan Badeen
(@badeen) reported
Did @hbomax just hire a slew of new people and let them go hog wild on the Apple TV app? So many bugs and issues seem to have cropped up lately.
-
mkcmbm3050
(@mkcmbm3050) reported
@hbomax Your app is terrible. Why do I pay for the service each month when it doesn’t work half the time?
-
Vanessa Marçolla
(@nessamarcolla) reported
@HBOMaxHelp This new Apple TV update sucks. I can’t skip forward or skip back. Also it keeps crashing all the time. The old Hbo Go app was way better than the HboMax. This app has the worst user experience of all my apps. It’s a shame cause hbo has such good content.
-
JC Gtrz
(@JcGtrz) reported
@madebygoogle I have two Google TV devices and @hbomax has the same issue on both.
-
AleGTraveler
(@AleGtraveller) reported
@HBOMaxHelp I can't stream the friends reunion! All other programming is streaming fine. Can't find a phone number to call for troubleshooting. HELP!
-
Claude Burrows
(@Burrows2018) reported
@HBOMaxHelp crashed 4 straight times on roku, is their an issue?
-
Don Jon
(@noneed2beh8in) reported
@hbomax can you fix your Apple TV interface? Particularly the fwd, rwd, play functions? It’s basically terrible, glitchy and waaaaaay behind your competitors. Good content, just fix the UX!
-
The Rube
(@TheRube33) reported
@adampieski @dslindst @hbomax WE HAVE CONTENT! But, gonna have to do some work to look for it.....
-
Marcella
(@cellanotchella) reported
@hbomax Please, please fix whatever issue is preventing me from streaming the latest episodes of In Treatment. I've been trying to watch it two days now 😩
-
Jonathan Badeen
(@badeen) reported
@davemark @hbomax That was actually one of my many issues. I couldn’t press the skip button.
-
Made By Google
(@madebygoogle) reported
@JcGtrz Understood! We suggest to keep reaching out to @HBOMax for help.
-
Erin merie
(@erin_merie_) reported
@Believe_in_Bald @hbomax Yeah I actually got help from stonehack_6 on Instagram send him a dm if you still need help.
-
Joy M ⭐ 🗽#BLM
(@Joie_de_Vivre__) reported
@hbomax Except you can't turn off autoplay and you miss the tag of every episode because the next one starts too soon and cuts it off. Fix it.
-
Jason B
(@faroutspacetick) reported
@hbomax The PS4 app keeps giving us Service Code errors ever since it updated this morning.
-
Bonkers McGee
(@BonkersMcGee) reported
Dear @hbomax what is up with your app? Constant buffering and now can’t stream anything? This is the most expensive streaming service with the worst user experience. Please fix it. Love, Bonkers
-
Belial Aran 🏳️🌈
(@BelialAran) reported
@hbomax I love the service, but your app is terrible. The user interface could use quality of life improvements (being able to restart from the beginning). Also, it’s been glitchy lately.
-
Jared Grove
(@grover562) reported
@HBOMaxHelp so I finally was able to log out and log back in to stream again, but what's the issue with the Gomorrah closed captions?
-
Nick
(@n1ckam) reported
@HBOMaxHelp whatever you’ve done to your Apple TV app can you undo it? You’ve taken a mediocre app and somehow made it awful. The inshow controls are useless now. Also your parental controls have always sucked and still do. Check out Netflix app if you want some tips. @hbomax
-
jeremy peschka
(@jeremy_peschka) reported
@hbomax @InsideHBOMax @HBOMaxHelp I need your help. I've created a twitter account, something I've never wanted to do. You NEED to fix the FireTV version of your app. I can't view all of "My List". Yes, I've scrolled all the way over, and there is no "see more".
-
Dustin
(@dslindst) reported
@TheRube33 @hbomax Yeah, HBO content is good, and often great. But why do they clutter their app with all kinds of other trash that isn't up to HBO quality? Makes zero sense at all.
-
Denis
(@DenisSulce) reported
@hbomax how is it you are the most expensive streaming app, but have the worst app for Samsung TVs? Get your **** together.
-
Dallana
(@dollie63) reported
Hey @hbomax who does your subtitles. I have seen so many spelling errors. And as a person who earned how to read and write off of subtitles, it's confusing me...
-
liberalease
(@liberalease) reported
@hbomax why doesn’t the rewind button work properly? It doesn’t rewind like every other streaming service. Asking for all Americans.