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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (33%)
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Buffering (29%)
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Sign in (20%)
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Crashing (13%)
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Video Quality (5%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rowlett |
Crashing | |
 Paris |
Buffering | |
| Aurora |
Sign in | |
| Écully |
Crashing | |
| Washington, D.C. |
Sign in | |
 El Pueblito |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Randolph
(@RobertR91776340) reported
@HBOMaxHelp I keep getting Playback Error When trying to watch GOT. I can watch other HBOMAX movies and series ok
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Bas
(@SlytherBas) reported
@GeekintheCity @TaikaWaititi @hbomax That show genuinely caught me off guard. I wasn't sold by the first couple episodes, but by the end I was very invested. Some very high quality fuckery there.
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anc 🌻
(@n_opah) reported
@hbomax @HBOMaxHelp Why do you have hours listed until 20:00/18:00 for help chat & call when neither is currently available? I’ve been back & forth all wknd via email about a billing issue. They’ve been NO HELP.
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Hey Girl Field Hey
(@Heygirlfield) reported
@HBOMaxHelp Thanks! Looks like it was a Google interface problem. Once it was reset, it worked!
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Mutant Sovereignty
(@AtlantisFell) reported
Why does @hbomax eat so much data. I wouldn't care if the quality didn't become blurry the second it's not using high-speed data. Other streaming services are clear quality on regular speed. Just some food for thought on future updates.
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audrey
(@blyresident) reported
I NEED HELP SOMETHING SOMETHING KEEPS GLITCHING ON MY APP @hbomax @HBO
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Bruce Wayne
(@b_rilez) reported
@hbomax fix the damn problem already
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Jordan Romano Fan Club 🐦 (42-32)
(@Jack_theJaysfan) reported
@Reflog_18 @Lions @hbomax No dude is terrible
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Chloe Gale
(@Cloella) reported
@HBOMaxHelp I'd really like to sign up to the offer before the 31st March, if I'm not able to due to tech issues and I've repeatedly asked for help, it's really not fair.
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Sathish Kumar
(@Sathish89383700) reported
@hbomax Because of your greedy The Batman is not going to make very amount in box office. As nolan said worst streaming service ever.
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Bandit 🇨🇦
(@Alwyz_Bandit) reported
@adudesnerdery @DCTitans @hbomax It's a hard watch honestly, season 1 was okay, season 2 is awful and season 3 is only slightly better.
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▪️hector▪️ 🏴☠️🏳️🌈❤️ ofmd
(@0urflagmeansgay) reported
@david_jenkins__ @hbomax @david_jenkins__ when they swapped clothes, did Ed have to help Stede into them because his wound was still bad?
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Ry
(@KaminskiRyan) reported
@farrere21 @Lions @hbomax Neither do we, take his contract. Help a brother out
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la beef
(@DuckingOak) reported
from
Ashland, California
@CodeineFridge @hbomax fix this ****
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Love, Alex
(@D3Franc0) reported
After fumbling around for 45 mins with @hbomax on my tv trying to get it to work & not buffer while watching Dune, I had to just play through Air Play and it worked fine. Like why? Why wouldn’t the app on my tv work? What is the difference here? So frustrating @HBOMaxHelp
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movin on up
(@ishaboy_z) reported
@HBOMaxHelp please advise, multiple playback issues
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DJ
(@DJMggot1) reported
@adudesnerdery @DCTitans @hbomax If you’re a gluten for punishment then yes. It’s not great. Poor casting and costumes don’t help the poor writing and acting. It’s ok, but tough to watch. I gave up a third of the way through 3
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Frank Henry Coufal
(@FrankHenryCoufa) reported
@HBOMaxHelp I’ve been trying to sign in to the HBO Max app on my iPad Mini, but I got a message saying “technical difficulties”, even though I’m connected to the internet. Can you help me with this?
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𝐤𝐢
(@tsnmikira) reported
we can fix this go get darren barnet. they the same person @hbomax
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real_zing
(@ZaneIngram) reported
@hbomax When are you going to fix the @AppleTV #HBOMax app? It instantly crashes upon trying to access it 100% of the time for more than a week now. About to cancel my account since I can’t watch anything.
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Chet Steadman
(@SquidRelevance) reported
@DumasMike @Lions @hbomax He did? We finished second worst in the league?
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Eric
(@EricLawrence719) reported
@hbomax you are so horrible. Absolutely never work reliably. Turn it off. Refresh the internet. Sign out. Sign on. Never reliably work and twice the price of every other service that actually work reliably
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Sathish Kumar
(@Sathish89383700) reported
@hbomax Because of your greedy The Batman is not going to make very amount in box office. As nolan said worst streaming service ever.
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Love, Alex
(@D3Franc0) reported
After fumbling around for 45 mins with @hbomax on my tv trying to get it to work & not buffer while watching Dune, I had to just play the movie through Air Play and it worked fine. Like why? Why wouldn’t the app on my tv work? What is the difference here? So frustrating.
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Kei
(@Kei19419555) reported
@hbomax What ******** is your problem ? OPEN SO I CAN WATCH SOME ******* TV. tf is this.
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iFTW
(@djiftw) reported
@hbomax why can’t I see my whole list? It just stops at the end of the row. Is it a glitch on my app or a known issue?
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Morgan
(@wantsomemorg) reported
help — TEST - Morgan ; no response required @hbomax
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Andrew Zuber
(@TheRealZuber) reported
@MikeRoyce @hbomax In my defense I’ve been trying to get the app to work for the last 2.5 years or so which is why I’m out of the loop here
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movin on up
(@ishaboy_z) reported
@DuckingOak @CodeineFridge @hbomax Is there a known outage of some sort?
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Love, Alex
(@D3Franc0) reported
@HBOMaxHelp - After fumbling around for 45 mins with @hbomax on my tv trying to get it to work & not buffer while watching Dune, I had to just play through Air Play and it worked fine. Like why? Why wouldn’t the app on my tv work? What is the difference here? So frustrating.