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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (27%)
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Buffering (26%)
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Sign in (25%)
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Crashing (20%)
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Video Quality (2%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Holly Ridge |
Buffering | |
| Racine |
Buffering | |
 St. Martin |
Buffering | |
 Sherbrooke |
Playback Issues | |
| Innsbruck |
Crashing | |
| Crestview |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Drunkn "Because I'm Blasian" Buddha
(@Drunkn_Buddha) reported
Why is it so hard to find stuff on @hbomax Please fix the UI/UX Literally, this is the only issue all of America can seem to agree on!!!
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jordan Coates
(@legodoesstuff) reported
@OfficialgenLOCK @hbomax Another issue I think there was with season 2 was that there was no warning or anything information to the nsfw content of some of the episodes. I say this not because I can't handle it but just because from what I've seen from what people have said is alot of people watch
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Sonshiny
(@msmithisme) reported
@yourlittldogtwo @chris_notcapn @HBOMaxHelp This happens to me all he time. It's the worst reliable of the streaming apps.
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Tim Mikulski
(@tim_mik) reported
@TheSethJoseph @hbomax Can’t help it these days
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Shimrra Shai
(@ShakinShimmy) reported
@ShilohMcGroove @TrackSuitsOn @hbomax "normal" people are the problem.
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DJHBK
(@DJ_HBK21) reported
@TheMatrixMovie @hbomax That movie was terrible way to ruin the matrix
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3leish
(@EleishHussein) reported
@ianroseman @Hammer1128 @hbomax If the flashbacks, however long they are, work for the context of the 4th, whats the problem? Work smarter not harder
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ACain47
(@_ACain47) reported
@hbomax y’all are TERRIBLE with these ads my boy
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Sean Gallagher / пакеткрыса ¯\(◉‿◉)/¯
(@thepacketrat) reported
@NetsecJoe @hbomax Oh it’s awful
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Starry ⭐✨🌟
(@StarrySeaWitch) reported
Who is @hbomax the worst platform? Can you say freeze? Because it always does
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AnnFernandez
(@Afine_Fernandez) reported
@JuddApatow @hbomax Who will help me with advice?
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Tom
(@wufflehouse) reported
@hbomax This show is awful and I’m dumb as hell
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Shiagi
(@shiagi) reported
@PunishedGPS @Marcus_Salaza @hbomax I'm just going off what you are showing me, your education level and lack of knowledge of how to research and accept facts if your not younger then you are in more trouble then I thought
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Chris
(@ChrisEast0) reported
@ATT we see your hard at work ignoring your @HBOmax subscribers this Christmas #Scrooged
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Brian
(@ThreeOnePour) reported
If you were planning on watching the new @TheMatrixMovie tonight go ahead and scratch that, @hbomax can't seem to get their servers in order for a decent stream that isn't stopping every 10-15 seconds.
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an egg
(@eggelbert) reported
@hbomax What’s one way to guarantee I never purchase this? You found it. This looks terrible.
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Susan Sharon
(@wtdarr) reported
@HBOMaxHelp Thanks for replying @hbomax! I’m streaming on my RCA Roku TV. No error message comes up, and nothing says that it’s going to restart. I was watching a movie last night, and on three different occasions s, the movie froze, and my tv restarted. No error message or anything!
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LiquidSunn (Twitch Affiliate 👾)
(@LiQuiDSunn) reported
Started watching the new Matrix movie and it was the worst thing I've seen all year. WTF was that garbage @hbomax why would you green light this movie. Very disappointed and was really trying to like it but man that was a struggle to watch.
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Green and Gold! ⚽️⚽️⚽️
(@quantum_flux99) reported
@TheMatrixMovie @hbomax This movie is one of the worst big budget movies I’ve ever tried to watch. Couldn’t even make it an hour.
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Starry ⭐✨🌟
(@StarrySeaWitch) reported
@Hey_MissKeisha @hbomax I don't have an audio video delay. I just have freezes. And I have a cable hooked directly from my modem to my TV so it's not a Wi-Fi issue
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G.Crypto
(@smokin35) reported
Says "Network error, cannot communicate with service" @HBOmax @hbomaxhelp Was working fine last night, this sucks ***. #HBOMax
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Caroline Cooke
(@carolinescooke) reported
So glad I get to spend Christmas Eve on the phone with @hbomax support for 30 min with no resolution. Spent 1.5 hours earlier this week. Worst customer support I’ve ever received. Any recommendations for a better streaming service to purchase instead? #hbomax #terribleservice
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Joe Hall
(@NetsecJoe) reported
@thepacketrat @hbomax Maybe because that show is absolutely terrible.
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SpongeBob Airhead
(@TinyTweeter00) reported
@hbomax fix this **** or refund me my money
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jordan Coates
(@legodoesstuff) reported
@OfficialgenLOCK @hbomax Which kind of ment that if they were going to use genlock they had to get it over and done with, with no screwing around One of the second issues I had with it was the very little information we got at the beginning. They show us abit about the world's climate and then also that
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Theta Sigma
(@VonSwig) reported
@hbomax really needs to up the quality of their stuff. Even HD stuff like Matrix Resurrections has issues being HD. Other services, like Amazon, Netflix, even YouTube don't have these issues where I can see pixels; It's consistent.
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Alice
(@DarlingVexa) reported
@shiagi @ShilohMcGroove @hbomax Shiagi is a terrible person and an absolute waste of space. They write ignorant tweets online and think they're funny but nobody ever responds except people who care enough to tell them that they are garbage.
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Nicest Savage. Maybe.
(@TwoToneFro) reported
@jpabloof @hbomax I have no problem with the story or script. The concepts that made the brand unique were missing, and yes, even with a new perspective, nothing felt fresh or new with the cinematography or choreography. The best part was the last convo with the architect.
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jordan Coates
(@legodoesstuff) reported
@OfficialgenLOCK @hbomax Another issue I think there was with season 2 was that there was no warning or anything information to the nsfw content of some of the episodes. I say this not because I can't handle it but just because from what I've seen from what people have said is alot of people watch
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Joshua Desjardins
(@JediJosh83) reported
I finally sit down to watch #MatrixResurrections and now is the moment @hbomax decides to have streaming issues. 🤬