HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 11/29/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Sign in (31%)

    Sign in (31%)

  2. Playback Issues (29%)

    Playback Issues (29%)

  3. Buffering (19%)

    Buffering (19%)

  4. Crashing (17%)

    Crashing (17%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesOak Harbor Buffering
United StatesBangor Playback Issues
MexicoReynosa Crashing
United StatesFort Worth Sign in
MexicoSanta Catarina Crashing
MexicoGarcía Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • MarsGuardian31 John Carter (@MarsGuardian31) reported

    @hbomax @HouseofDragon There is only one way to redeem Game of Thrones, a remake, redo, or some other fix to Season 8. Nothing more, nothing less

  • YouGotSnowd Stephanie Snowden (@YouGotSnowd) reported

    @hbomax I just constantly have performance issues with the app on my @SamsungUS TV— is there a known issue or workaround?

  • LifeInAFishbowl Danny 🇺🇸⚾️🍕🤪 (@LifeInAFishbowl) reported

    I drove through four areas that I had no service with @xfinitymobile cell service. Since changing to @ATT I have service everywhere I go. Xfinity can suck it. Worst cell service I’ve ever had in 15 years. Do not believe their lies. Thank God I’m gone, and I get @hbomax free!!!

  • TorpeyMichael Michael Torpey (@TorpeyMichael) reported

    @iso17 Sadly, no. I wish we were still doing it. Lots of people still need help. Tell @trutv or @hbomax they should order more episodes!

  • korybing Scary Korys to Tell In The Dark (@korybing) reported

    Does anyone use @hbomax on PS4? I can sign in via my computer browser just fine but every time I try with the PS4 it says the login/password is incorrect. But it’s not incorrect! I wanna watch Doom Patrol!!!

  • elizaalston Dr. Elizabeth Alston (@elizaalston) reported

    @HBOMaxHelp TCL Roku Tv. It’s still not working 24 hours later 🙄

  • AshAusp Ashley Auspelmyer (@AshAusp) reported

    @hbomax @HBOMaxHelp "Access All of HBOMax" button isn't working ... can't watch half the content ... How is this STILL an unresolved problem for so many customers?!

  • Eusebius64 Miko Dzagi 🇺🇸 🇷🇺 🇦🇲 (@Eusebius64) reported

    @succession @hbomax Perhaps you are right. But for sure this coming economic depression, which is expected to be worst than 1929, will not be televised! It will be brought to you LIVE!

  • budha5 budha bless (@budha5) reported

    @hbomax I’ll save ppl time white Males are the problem.

  • GoEcomania Mask and Vaxx please (@GoEcomania) reported

    @decider @hbomax I watched #15MinutesOfShame and it's a fascinating, thoughtful look at the issues beyond the hate and insults online. Stream it.

  • korybing Scary Korys to Tell In The Dark (@korybing) reported

    @hbomax It was working fine until they changed it so you couldn’t watch it with an amazon account anymore and had to get a regular hbomax account and now it won’t sign in to ps4 anymore.

  • AshAusp Ashley Auspelmyer (@AshAusp) reported

    @KinaCopaCabana @sofiacvila @HBOMaxHelp How did you finally fix the issue? It seems many of us are stuck...

  • goddess_g_g Queen (@goddess_g_g) reported

    @HBOMaxHelp I try using it on the Roku and it still isn’t working. If I try to stream it from my phone to the roku it won’t either it’s finicky. Idk what to try since the other streaming apps work well.

  • dos_mafia Dos Mafia (@dos_mafia) reported

    @HBOMaxHelp It’s on every show, they’re either behind or ahead or don’t appear at all. It’s on the Roku HBO Max app. They work fine on my phone and my Xbox but on Roku it’s where the issue happens.

  • SassyCassie520 Cassidy (@SassyCassie520) reported

    I’m thinking of watching Batman TAS, but the episodes are out of order, I wish @HBOMaxHelp would fix it.

  • lqdchkn Brian (@lqdchkn) reported

    @hbomax @HouseofDragon Please fix subtitles. Keep turning on by themselves 🤨

  • w4terp0rch w4terp0rch (@w4terp0rch) reported

    @korybing @hbomax yeah ive used it. never had that issue. yipes...

  • ellameno 🔥 HELLAMENO 🔥 (@ellameno) reported

    @korybing @hbomax I've never had problems logging in on PS4, but make sure you're selecting the right provider. I get HBO Max thru a Hulu login, but sometimes I forget and think it's thru a cable provider.

  • korybing Scary Korys to Tell In The Dark (@korybing) reported

    @ellameno @hbomax That’s not the problem, it’s an hbomax account, not via a provider

  • willowrunes 🐇✨Willow✨🐇 (@willowrunes) reported

    @korybing @hbomax My roommate was having this issue as well. I don't think the app on the PS4 works anymore, and HBO seems to be completely ignoring it.

  • HookedontheBean HOOKED (@HookedontheBean) reported

    .@hbomax How am I supposed to use your service when @Grupo_Carso cuts all the cables in the neighborhood? And @Telmex won’t FIX THEM?!? 50+ days no services !! #pesimoservicio

  • Bekah_Boos The 🐝 Word🗡️🫀ℑℑℭℌ𝔏ℑ𝔚𝔓👑🩸 (@Bekah_Boos) reported

    @IrisMouraq @halsey @hbomax Seeing a lot of people post about Brazil. I'd check if this is a bureaucratic issue, and write letters or make phone calls to whatever entity oversees ratings in Brazil. It sounds like a red tape issue.

  • w4terp0rch w4terp0rch (@w4terp0rch) reported

    @korybing @hbomax did you do the autolink thing where you use a temp passcode? it should automatically bring up your account and profiles when you login after that process.

  • thatmovieguy16 DKnight (@thatmovieguy16) reported

    @ravenscomicx @DCTitans @hbomax Teen Titans cartoon > Titans I love the cartoon, but hey at least we agree Titans is awful

  • swiftbat17 Selene (@swiftbat17) reported

    @halsey @hbomax Excited to watch it tomorrow after work!

  • rullyswift Teresa Tey Suárez 🇲🇽🧣 (@rullyswift) reported

    @HBOMaxHelp @Daniaidenm Is not available in HBO LATAM? I was born in the third world, HELP!

  • korybing Scary Korys to Tell In The Dark (@korybing) reported

    @w4terp0rch @hbomax Nope it asks for a login and password. I put in the login and password and it says the password is wrong but I’ve checked and checked and checked and the password is not wrong

  • budha5 budha bless (@budha5) reported

    @hbomax I’ll save ppl a lot of white men are the problem. Show over

  • KendeickB Kendrick Blue13 (@KendeickB) reported

    @selenagomez @hbomax Please invite Taylor, just once ...and my 99+ problems are solved

  • ImaKittenBeing lex 💫 (@ImaKittenBeing) reported

    @Bekah_Boos @halsey @hbomax Maybe instead of asking Halsey, ppl should ask HBO account of their country? Idk if that could work /gen