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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (26%)
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Buffering (26%)
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Sign in (25%)
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Crashing (21%)
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Video Quality (2%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Holly Ridge |
Buffering | |
| Racine |
Buffering | |
 St. Martin |
Buffering | |
 Sherbrooke |
Playback Issues | |
| Innsbruck |
Crashing | |
| Crestview |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Bats-Marvelous
(@batsmarvelous) reported
I waited to watch #finalspace season 3 my heart was broken by the news it wasn't getting finished. So **** you @hbomax for pulling it when I'm literally 3/4ths of the way through a rewatch of season 2. I was almost there.
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Tatertot
(@Tatert00t) reported
@HBOMaxHelp It’s recorded from a TV but the same problem is happening across all devices
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Sup Sadness
(@SupTheGamer) reported
@NeshBearWorks @HBOMaxHelp @ShammySmalls They are NOT getting bought by Disney even if you want them and try push for that, drop that mindset already. Discovery OWNS them and just BOUGHT them and Disney's business models actually predates them with different companies. You clearly forgot how business decisions work.
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Turtle
(@the_sea_turtle) reported
@HBOMaxHelp I understand that you need to adjust the library of shows, but it would be nice if you could give your subscribers a warning before a show is removed. It would help avoid this type of disappointment. Thank you.
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la flama blanca
(@sindlinger) reported
@HBOMaxHelp Hey there @hbomaxhelp - I did submit a help request through that site and have received no help so far. Meanwhile @TELMEXSoluciona continues to be unhelpful. So, unless someone can help me I will just cancel my service and go back to Netflix. #hbomax #infinitum
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Sarah
(@Sarahbooksbooks) reported
@TaikaWaititi and @hbomax please can we have our flag means death in the Uk because my child is attempting to lure me into leading a life of crime and illegally downloading it. This seems like I could get in trouble, so I will instead pester you repeatedly until my demands
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Chris Bueckers
(@ChrisBueckers) reported
@hbomax this app is terrible. Wont download movies and wont play movies once they are downloaded
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Aashrey
(@aashrey_) reported
@lissijean @hulu Oh it’s not great but @hbomax is the worst!
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Stuart Allen
(@StuartAllen7621) reported
@WestworldHBO @hbomax Worst show of all time
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𝒟𝑜𝒾𝓃𝑔 𝒢𝑜𝑜𝒹 𝒟𝑜𝓃
(@X_ItsDon) reported
@hbomax Fix your app if i download a episode i shouldn’t need wifi or internet connection to watch it.That was the point of downloading it.
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Naomi Cohen
(@NaomiCo48367356) reported
@inuoona @HBOMaxHelp I was in the middle of episode 6 and I thought it was a glitch on my end. So uncool. @hbomax #bringbackamsterdam
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kmistry73
(@kmistry73) reported
Any help on how to give a @hbomax gift subscription? I can't find a sign in page anywhere.
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Sup Sadness
(@SupTheGamer) reported
@NeshBearWorks @HBOMaxHelp @ShammySmalls "buzz off with that validation" You should buzz off with other people that keep thinking psychopathically Disney will buy everything when they won't and cannot. You clearly forgot how laws work mouse boy. Wonder how you felt about their behavior in March huh.
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kira ☂️ \W/
(@mcavoyjoy) reported
@WestworldHBO @hbomax Love James but Teddy is one of these characters I never felt any connection with, the lack of chemistry with Dolores didn't help. I hope he is more interesting this season as he is different.
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Hans Dolo
(@hansmantis) reported
@hbomax why does your streaming service suck so bad? Every time I use it it messes up. Trying to use it right now and it’s totally broken. Every other service works just fine. If you go on Reddit there are tons of people saying the same thing going all the way back to the start.
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kelsey | #savelegacies| the boys spoilers
(@ethanmachados) reported
we have a lot to work on don’t we million mama KNOWS METHAN IS REAL, caroline helping them wake up @netflix @hbomax #SaveLegacies
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TUCKLEBERRY FINN
(@Jake_Tuck) reported
@hbomax how is it that you have the most expensive streaming platform, yet the functionality of it is the worst out of all of them? Figure it out.
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Your entry wasn't selected
(@YefLuence) reported
@HBOMaxHelp hbo max will not work on my chromecast.
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Alfarexx
(@sciencesaves) reported
@hbomax @wbd Cancelling RBW shows HBO is no longer the curator of quality programming and becoming just another basic subpar 3rd-tier network undeserving of its former premium status and costs RIP #RenewRaisedByWolves #SaveRaisedByWolves #BringBackRBW
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M. James
(@1_darkarmy) reported
@hbomax someone keeps hacking into my account. When I get an email that a profile was added or code sent, the "click here if you didn't request" option goes to a generic help page with zero resolution. I keep having to change my password. Why so easy to hack HBO Max?
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Dwight K. Schrute
(@dwightKsch_ARM) reported
@HBOMaxHelp It’s an issue with your last update, not the device.
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kmistry73
(@kmistry73) reported
Any help on how to give a @hbomax gift subscription? I can't find a link anywhere.
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Hairy Canary Islander
(@brockkomarov) reported
@WestworldHBO @hbomax guessing woke ******-bots brutally assaulting & torturing terrible male gluttony, patriarchy, greed, physical ugliness, debauchery, abundance of whiteness and anything that remotely looks phallically (even if it’s cut off, it’s too much *******)… & the word male will be stricken
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Steven R. Baker
(@srbaker) reported
@HBOMaxHelp Computers not working, especially the HBO Max app is kinda normal. It's really awful. You should do better.
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Nicholas
(@TxDeafNick) reported
@hbomax I was just watching snowpiercer on HBO max and it just disappeared completely did you guys remove it or is it some kind of glitch?
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Jeremy Hellwig
(@JeremyHellwig) reported
@HBOMaxHelp Roku TV. First 20 minutes of original Magic Mike couldn't get subtitles to work then rewound 30 seconds and suddenly they worked.
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TONKO
(@yamomzouse) reported
@WestworldHBO @hbomax The worst part about binge watching is being all caught up.
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Cynthia
(@CynthiaSaidIt) reported
The women in the Jane organization are what I think of as an allies. People who show up and do the hard things. Please watch The Janes documentary on @hbomax. We’ll need this work with the reversal of Roe v. Wade.
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Christovon.wtf❌️
(@christovonn) reported
@HBODocs @HBO @hbomax No offense but this maybe the worst investigation ever! Oh the blood dosen't match the 4 people so let's add a few more!
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Dwight K. Schrute
(@dwightKsch_ARM) reported
@hbomax Fix the app so it doesn’t auto start at the end of each episode if you’ve already watched it.