HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (35%)
• Buffering (26%)
• Crashing (23%)
• Playback Issues (14%)
• Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Montpellier	Playback Issues	8 days ago
Tijuana	Crashing	11 days ago
Le Teil	Playback Issues	11 days ago
Sainte-Marie	Crashing	12 days ago
Cachan	Crashing	13 days ago
Pont-du-Château	Sign in	13 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SMACKTALKER SKYWALKER (@AiR_WaRFaRE) reported 2 minutes ago

  @AEWonTV @AEW @hbomaxhelp please fix the replay for Double or Nothing on Max. It’s not available to watch even though it’s been purchased.

• 
  $coli (@twiypod) reported 2 minutes ago

  @_cryptoHOV @hbomax Jerry west had a huge issue with it especially season 1. It’s a shame they got in the way of greatness. I was looking forward to the transition to the announcement and then the Kobe and Shaq era. Easily coulda went 5 or 6 seasons

• 
  🐍 1776 🇺🇸 (@AdmiralPlisken) reported 6 minutes ago

  @HouseofDragon @hbomax It’s a shame that you guys have to many writers in the room, s2 was so mid, I don’t think the issues from s2 will be solved in s3 , I think Miguel leaving was also a really bad decision by hbo, I don’t think hess, hess nor condal can write etc like him. But I guess we’ll see

• 
  Sofia (@willowmillenniu) reported 7 minutes ago

  @NASCAR Still no radio for Austin Cindric on the NASCAR app and @hbomax in-car. Looping @timclark3 because don't know who else to reach out to since this has been an issue since yesterday's practice.

• 
  Xilicys (@Xilicys) reported 9 minutes ago

  Anyone's HBO MAX Roland-Garros stream has been piss poor in the last 2 hours. It's so grainy I can't even read the scoreboard. Fix it @hbomax @tntsports

• 
  sir Gregor (@CRB704) reported 10 minutes ago

  @hbomax Is your APP down??? It’s not working

• 
  Javakannigit (@javakannigit) reported 11 minutes ago

  @JamesGunn @hbomax I'm afraid it's going to be awful

• 
  LifeMi (@LifeMi1987) reported 12 minutes ago

  @HistoftheBatman @YouTube @hbomax Return of The Joker and Under The Red Hood are fantastic but The Killing Joke might be the worst Batman movie of all time.

• 
  Thrawn (@thrawnftw) reported 19 minutes ago

  @BaldSuperman309 @JamesGunn @hbomax The suit looks terrible. I'm not going to pretend that it doesn't like you guys do.

• 
  JaxTeller718 ⭕ (@JaxTeller718) reported 24 minutes ago

  @hbomaxhelp @TheEricGoldman Dear HBO Max Help I tried your suggestion but it did not seem to clear up the issue. This method does not seem to fix dogshi*t decisions made by a streaming company. I will continue to look for a fix and will get back to you when I find it

• 
  .Gi. (@lahoztia_) reported 27 minutes ago

  @hbomax Is anyone else having issues finding the French Open matches on Max? The navigation is really confusing right now.

• 
  South Star (@South_Star__) reported 31 minutes ago

  @JamesGunn @hbomax This looks so ******* terrible.

• 
  CL Art111 - freelance traditional artist (@callumlyal73631) reported 34 minutes ago

  @TheMetalPod @hbomax Well he must really hate his father which is a coincidence because the writer Tom King also has daddy issues with James Gunn so I‘m seeing an echo chamber

• 
  Rob Mac (@RobMcCraw) reported 35 minutes ago

  @AEW @hbomax Let this show be 8 hrs long. Finally I don’t have to work the morning after a PPV!!!

• 
  Ned Pepper (@NedPepper09) reported 38 minutes ago

  @hgtv @hbomax HGTV should end your programs are terrible.

• 
  WastedWookiee (@WastedWookiee) reported 39 minutes ago

  @LEGO_Group @hbomax Enemies like Bricks and Minifigs? C'mon, you could help a very loyal customer who literally bought over $200k worth of your product and you're just gonna ignore it??

• 
  Carlton Kirby (@carltonkirby) reported 40 minutes ago

  A few of you across Europe are searching the English feed as an option. If you need help locating it, or any other issues, then contact the lovely team we have to get you connected @hbomaxhelp 🥰

• 
  Project Might E. Supreme (@mrmightyrezz) reported 41 minutes ago

  @hbomax This is an apology for the awful marketing until now

• 
  Jamie Campbell (@spacegauche) reported 41 minutes ago

  @hbomaxhelp People who purchased the AEW PPV through HBOMax are unable to replay the event. It's listed as "upcoming" with no replay option. Can you please fix this issued? CC: @AEW

• 
  GAHRO (@GAHRO7) reported 42 minutes ago

  @hbomax It's 2026 and Hollywood is still doing the "replace the old, broken, deadbeat white character with the universally superior black one." This **** is so tiresome. Won't watch it.

• 
  🇺🇲 That James 🍍🐉 (@geek3point0) reported 48 minutes ago

  @hbomax Support gets even worse. They escalated my problem to specialize support for what reason? Oh to ask the same questions that have been answered a dozen times and give me no solutions. Who are they hiring over there?

• 
  masazoAEW&WWEfun 🦄 (@Rockford_619) reported 48 minutes ago

  @AEW @hbomax Jay White won't be coming. Kairi, who was rumored to be coming, hasn't even been here for 90 days yet, so she won't be showing up either. Takeshita won. I think he'll be restless at work. There's about one Japanese fan here.

• 
  Annoying Moderate (@DiscourseBro) reported 48 minutes ago

  @hbomax I’d love if you gave your excellent character Samira Mohan a proper send off instead of expecting us to buy the “oh it’s a revolving door but you’re right it’s still part of her last year I guess she’s just not working that day” bs. Insulting the intelligence of your own audience

• 
  Eustakyo Puebla-Rive (@Publius_Rive) reported 48 minutes ago

  @HouseofDragon @hbomax It looks awful. Skip.😑

• 
  🇺🇲 That James 🍍🐉 (@geek3point0) reported 50 minutes ago

  So @hbomax support chat is complete trash. If I wanted canned answers and someone not empowered to fix my problem I would just chat with AI.

• 
  Will Rowley (@1WillRowley) reported 51 minutes ago

  @hbomax Europa League Final video is lagging (slow and jumpy). I signed up to watch the @UEFA finals. Succession video is not lagging. Please fix or put CL final on YouTube where it should be.

• 
  Johnny Nil (@Johnny_Nil) reported 52 minutes ago

  @hbomax Trying to log into Max with my cable provider and I keep getting an error message. What's up?

• 
  Jason Green (@jasongr123) reported 55 minutes ago

  @HouseofDragon @hbomax Y’all better not have cut the dragon seeds from the gullet. Also combining the tumbletons and making it one battle would be terrible.

• 
  Tim (@TheFloridaTim) reported 59 minutes ago

  @TonyKhan You're partners at @hbomax need to figure out why we can't watch the replay of #AEWDoN. Extremely disappointing people who paid for the event can't even watch it right now. Never had this problem with @Triller_TV

• 
  Michael Descala (@FrostGiant44) reported 60 minutes ago

  @nerdist @netflix @hbomax little help here please!