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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (31%)
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Playback Issues (27%)
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Crashing (20%)
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Buffering (18%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Makati City |
Buffering | |
 Adelaide |
Sign in | |
 Santa Clara |
Crashing | |
| Mission Viejo |
Playback Issues | |
| Clio |
Playback Issues | |
| Rolling Meadows |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Ron Clements
(@Ron_Clements) reported
from
MacRae, Yukon
@JKBOGEN Wanted to watch it last night, but apparently @hbomax won't work in Canada. We got a message, "HBO Max is not available in your area "
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Patrick Wagner
(@Coachpasd) reported
@hbomax Still doesn’t work
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John Salvatore
(@JohnSal54810601) reported
@hbomax STOP POSTING IT AND FIX YOUR APP SO WE ACTUALLY CAN WATCH IT.
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James
(@yohjiyoureahomo) reported
@hbomax get your **** together and get these servers back up. No one is paying yall 15+ a damn month to be ******* up the day of a premiere! Don’t make your incompetence the subscribers problem.
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Tom Barrett
(@pdxtdbear) reported
Hmmm... @hbomax seems to work for other movies and shows on FireTV, but crashes on attempts to play House of the Dragon.
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Pravheen Manohar 🇮🇳
(@PravheenManohar) reported
@hotstar_helps Why isn’t there a #HouseOfTheDragonHBO 4K HDR/DolbyVision version of the show in @DisneyPlusHS India? All I see is 1080p mediocre quality version in the TV streaming app. Will it be made available in few days? Otherwise it’s pathetic. We need @hbomax in india soon.
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Debi
(@debi_weeks) reported
@HBOMaxHelp @MolonLabe980 Just fix the problem! FFS it’s not like it’s only a few people
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Claire Antilley
(@CAntilley) reported
@HBOMaxHelp @vitruvianpan I’m still having these same issues this morning. What’s going on?
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Honey Butter ☀️
(@celluh_Montana) reported
Why is my HBO app not working????????????????????? @hbomax I feel like y’all tryna play w my show’s rating & ion like that!! I been tryna watch it since last night!!! #HouseOfTheDragonHBO Y’all should run me back my lil $16 if y’all gone act like this
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Newton Cardoso
(@MrNite) reported
@hbomax A lot of problems here! Your platform and servers are so full of failure. And it's not cheap too.
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Kneecole1102
(@kneecole1102) reported
@HBOMaxHelp Still not working!
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The Rational European
(@Nocturnal_EGO) reported
@HBOMaxHelp @Michrapp It didn\t work for me on Xiaomi TV... Every other episode works except HotD
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Jess Diaz Griffin
(@jemigriff) reported
@kingsley_313 @hbomax I'm so sorry that it wouldn't work for you! 😖
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daj.
(@nastyisnique) reported
Alright @hbomax it’s been over 2 years, get this rewind problem fixed!
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Sishyuraalu
(@Sishyuraalu) reported
@SceneBustin @hbomax One cannot make an app crash for one tv series
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the Globfather
(@SandBlastr09) reported
@mooseturds @Collider I'm glad I'm not the only one. Maybe instead of cutting shows for corporate tax breaks they could fix their ******* app. @hbomax
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Roronoa Osiris 🃏
(@DeviilWearPrada) reported
@HBOMaxHelp help.. can’t play any movie on the app.. “tittle not available, sorry we’re having trouble accessing that tittle right now”.
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The Rational European
(@Nocturnal_EGO) reported
@HBOMaxHelp Turning off subs doesn't help when trying to stream House of the Dragon. On a Xiaomi P1 TV. All other shows work, have deleted cache + data, restarted TV and logged back in. Please fix this ASAP.
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Charlie Yankee
(@c_nelly_go) reported
@hbomax @HBOMaxHelp is there something wrong with your servers because everytime I try to watch #HouseOfTheDragonHBO the app crashes
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Celena Spears
(@CelenaMSpears) reported
@HBOMaxHelp (Using Fire Stick) •Creating a new profile didn’t work. •Turning off the subtitles only allowed to show to play, but there was no audio. •Logging out, updating, and deleting the app didn’t work. FINALLY, When I changed the audio from “best available,” it worked!
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JoJo
(@MissFeisty26) reported
@HBOMaxHelp My app is still crashing ! Please fix asap
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John Salvatore
(@JohnSal54810601) reported
@hbomax FIX YOUR APP
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Farrah
(@MsInvi2u) reported
@hbomax @HBOMaxHelp I am not able to watch house of the dragon on my fire stick today and last night but can watch it on my iPad, how can we resolve the issue so i can see it in on its glory on my TV. I signed out and resigned in still did not help
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the Globfather
(@SandBlastr09) reported
@HBOMaxHelp @lgbeddow Or you could fix your ******* app.
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Emjay
(@emjayy033) reported
Pay for @hbomax so that it doesn’t work on cell data or play downloaded content while “offline”. Done with this or rathe paying for it
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John Salvatore
(@JohnSal54810601) reported
@hbomax Fix your app
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John Salvatore
(@JohnSal54810601) reported
@hbomax Fix your app
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JoJo
(@MissFeisty26) reported
@HBOMaxHelp Mine still isn’t working. Please help !
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KCG
(@kcg_0086) reported
@hbomax @hbomax longtime customer- you should spend less time tweeting and more time on fixing the app. Still can’t stream despite ALL of your trouble shooting ideas.
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96vintxge
(@96vintxge) reported
@HouseofDragon @hbomax I really wish the last season never happened. I am still heart broken.