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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (31%)
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Playback Issues (27%)
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Crashing (20%)
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Buffering (19%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Seattle |
Playback Issues | |
| New York City |
Buffering | |
| Walnut Creek |
Sign in | |
 Makati City |
Buffering | |
 Adelaide |
Sign in | |
| Santa Clara |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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m123
(@mattdes123) reported
@hbomax Fix your terrible app
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Mike
(@_MikeyBobby_) reported
@LastWeekTonight John, please use your Hollywood pull to get @hbomax to fix their app. Haven't been able to cast your show in weeks. And it's ONLY your show. I can stream everything else, but it seems like their trying to hide you 🤔
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Isabella
(@biy545) reported
@Audreeloyal5 @hbomax I had a similar hacked problem with my account until Thomas_hacker02 on Instagram helped me recovered my account
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Evilpotatoii
(@evilpotatoii) reported
@madebygoogle @hbomax there seems to be a problem with the DN on my google search web
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beth
(@tenducloseplie) reported
dear @hbomax please fix your roku app before succession starts tysm
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Francisco
(@econliberal) reported
@HBOMaxLA Take a look @WarnerMedia and @hbomax and try to see a movie with that bug, where the subtitles don't fix at all in a proper manner in the screen. Please, expand the subtitles box to allow a correct alignment of them, fix the app. Thank you.
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Vincent Rivera
(@MyRandomThinks) reported
@hbomax better be running @gracehelbig a fat check for all this character work in Jellystone! I’m so proud of someone I’ve never met??
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stuchbery
(@stuchbery) reported
I think the idea of an adult cartoon about the royal family is funny but the execution of #ThePrince on @hbomax is awful. It’s not funny, smart or interesting. It’s just so so bad
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Ogman
(@Ogman) reported
@HBOMaxHelp @dka78 Your app sucks. FIX IT!
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Name could not be blank
(@sl1ghtlyh1gher) reported
@ninjamonkey75 @Brittne63276208 @hbomax I stream through my phone and then broadcast. Haven't had that issue yet
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joe buonopane
(@BuonopaneJoe) reported
@HBOMaxHelp Hi I am having trouble watching Gomorrah in original Italian on HBO max. For some reason the dubbed version is only available. I'm watching on Xfinity cable service. Any idea when this will be fixed.
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0ok
(@0ok) reported
@JunipersBird @KingRichardFilm @hbomax ...worst take!
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chris savage
(@portman65) reported
@hbomax has to be the worst streaming service . The content is great but trying to fast forward or rewind is a chore that doesn’t work most of the time .
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𝙼𝚘𝚞𝚕𝚝𝚘𝚗𝙷𝚊𝚠𝚔
(@MoultonHawk) reported
@hbomax It’s not the portrayal of the children it’s the sick and mean ageism. I’m shocked it’s so dang mean. The mean jokes are repetitive, but the ageism is so dang awful. Shocked it got green lighted honestly. Smart idea, poor execution
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Renae M.
(@Renae131) reported
@thatdanstevens @hbomax @GaryJanetti This wasn’t funny. Derivative stories & satire attempts fail badly. You know when stand-up comedians milk a topic for too long causing the audience to start yawning & texting—You hit that point at about 10 sec into ep 1. Booze doesn’t help. The Simpsons & South Park are safe.
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Ogman
(@Ogman) reported
@HBOMaxHelp Just wondering how your service, on my Nvidia Shield, manages to be the ONLY app that will not play the sound through my wireless earbuds. How does your app get to be that special??? Any advice on how to fix this???
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Fábio Malmegrin
(@fabiomalmegrin) reported
@hbomax @hbomax your Samsung tv app has so many problems… it pisses me off… when are you going to fix it????
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Matthew Dudley
(@RK1RepoMan) reported
@HBOMaxHelp I can’t get hbo max to play on my roku. Can you help?
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Lisa Campodall'Orto
(@LisaCampo) reported
Why is the @hbomax streaming service so crappy? Is anyone else having problems? My other streaming services are fine. This one buffers, is out of sync, it's a mess. It always has been.😤
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🌻💋
(@amor_monie) reported
I need @hbomax to fix this damn app! It shouldn’t take 30 minutes to get my program started 🙄
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Sam Beckitt
(@SamBeckitt) reported
@Islandgirlpixie @hbomax What nonsense. These are NOT just "some children of famous people". These kids are LITERALLY the GOVT, period. THE PEOPLE have a right to challenge & mock their govt. This wouldn't be an issue if Brits let the people CHOOSE their head of state, instead of grooming them at birth.
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the king
(@LongBlackMamba) reported
@HBOMaxHelp when I try sign hbo max app using my iPhone 12 Pro I go into using provider it’s goes to create account can we get this issue fix please
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Knightmare💙❤️
(@6lackknightmare) reported
@Audreeloyal5 @hbomax I had the same issue ..I never taught of getting my account back …massive appreciation to #LORD_TEQ on Instagram for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.... or @lord_teq_ on here.
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Juvenile
(@37conniving) reported
@HBOMaxHelp any updates in the Rush Hour 2 audio sync issue ?
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alice
(@alicegeorge808) reported
@Audreeloyal5 @hbomax I faced similar problem, and the support term never responded until I finally got help from @techexpert202 on Instagram, he’s a complete genius text him for help pretty sure he can help you
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Shawn
(@ShawnHeilemann) reported
@hbomax i don’t know if you all know this, but your app crashes my Roku almost every time I try to watch anything. Any advice to fix this problem?
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𝕂𝕪𝕝𝕖 𝕁𝕠𝕟𝕖𝕤
(@SnakeTaleJohnny) reported
hey @hbomax fix your goddamn app
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lucas Leish
(@LeishLucas) reported
@Unit06 @hbomax Have you actually watched it yet? I thought it might be good fun, like Family Guy etc but it's awful. Not funny @ all. It's crass & boring. But if u like it let us know
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AldousHaring (135k) top % Only Fans
(@AldousHaring) reported
@marinafang your ‘wokeness’ is actually thinly veiled prejudice. Calling The White Lotus ‘rich white people problems’ creates a divisiveness you use to only support your narrative. Uplift AAPI story telling without tearing down other peoples stories! @hbomax #TheWhiteLotus
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NATE KNOWS Reviews #THEFUTUREISALLOFUS
(@NateKnows) reported
@fboyisland @hbomax @NikkiGlaser So when will they make a show called FGIRLS ? .. answer never because they say that will be objectifying women but it's okay to do it with guys another example of the work double standard.