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HBO Max

HBO Max status: streaming issues and outage reports

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Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 36% Buffering (36%)
  • 26% Playback Issues (26%)
  • 23% Sign in (23%)
  • 11% Crashing (11%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Greenwood Sign in 7 hours ago
Odenton Video Quality 3 days ago
London Sign in 5 days ago
Hilton Buffering 8 days ago
Jordan Buffering 8 days ago
Boston Sign in 10 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • dcjaybin
    ethan (@dcjaybin) reported

    @hbomax @HBOMax_UK if we complain enough will u fix if pls

  • DiscoveryID
    Investigation Discovery (@DiscoveryID) reported

    She knew what he was capable of. She asked for help. She tried to stop it. But without a crime, no one would intervene. And she was left waiting, knowing something terrible might happen. Watch “Evil Lives Here: My Child The Killer” Tuesday on ID and stream on @HBOMax. #EvilLivesHere

  • RoCraken
    ROC (@RoCraken) reported

    @hbomax literally worst interface ever. What am I paying for?

  • aaron_lassiter
    Aaron Lassiter 🌵 (@aaron_lassiter) reported

    @hbomax Great job you ******* retards, your god damn Google TV app is completely god damn broken. Takes me immediately to a screen to add an avatar and then just spins for minutes on end with no ability to get ******** out of that bullshit. *********** fuckstains.

  • BrandonHalloway
    Brandon Halloway (@BrandonHalloway) reported

    @hbomax the only thing your Harry Potter documentary should cover is how you didn’t have a budget for light bulbs. You have 6 months. Lighten the movie. It’s so dark the trailer looks awful. It’s giving everyone too dark game of thrones feeling. Shoot the show so we can see it.

  • darthlord70160
    Darthlord (@darthlord70160) reported

    @patrizated @SeanRossSapp @hbomax You must be one of the lucky ones all I’m getting on my android tv is a loading symbol and on my Amazon fire cube 30 seconds behind on audio looks like I’m putting up with the audio issue

  • King003001
    Kakarot (@King003001) reported

    @JGreenhouseftw @PsychoDad7820 @hbomax There’s no such thing as trans. It’s just men and women. Some men like to pretend to be women and the other way around too. Those are sick people that need help

  • JimmyMidyette
    Jimmy Midyette 🇺🇸 (@JimmyMidyette) reported

    @JeremyH418 @hbomax @jk_rowling I doubt it seriously. Between the wokesters who will actively cancel their HBO accounts over it and the distressingly large swath of people freaking out about Snape’s skin color, I suspect it will have trouble finding a big audience.

  • Fronkensteen
    Fronkensteen (@Fronkensteen) reported

    Dammit, @hbomax … the finale of #DTFStLouis hurt my soul. Floyd Smernitch deserved so much better. 😭my tiny bird heart is broken.

  • Markfel49566643
    blah blah blah ok nice 👍 (@Markfel49566643) reported

    @sky @hbomax sky login process please

  • HardingJay1981
    U Mug (@HardingJay1981) reported

    @hbomaxhelp so you can't help me then? shall I just delete my subscription ?

  • AltMhor
    Alt Mhor (@AltMhor) reported

    @hbomaxhelp Your app is terrible along with your customer service Subscription will be cancelled soon

  • Sasha_Arilda
    Sasha | Gen 10 HYPE (@Sasha_Arilda) reported

    @hbomaxhelp @HBO @AEW Plz fix the hbo max stream, I still am sitting on a loading screen

  • 47ShadesOfMaga
    🇺🇸HairForceOne🇺🇸 (@47ShadesOfMaga) reported

    @hbomax @StreamOnMax Keep going with the woke BULLSHIT on The Pitt, and you’ll lose this viewer and the REST of our ED. Ridiculous. You have a solid, medically accurate (to a point) show, but yet EVERY week, some woke **** slips its way in the episode. This week? ICE And let me inform you if this- Not ONE of us working in a busy ED care if people are LEAVING the EMERGENCY WAITING ROOM for their NON EMERGENCY ISSUES. Jerkoffs.

  • VanillaScooper
    ✨VANILLA SC👀PER ✨💮 (@VanillaScooper) reported

    @hbomaxhelp @AEW @hbomax How do I request a credit for this “issue” of yours? Because me paying my $40 and y’all taking it wasn’t an issue.

  • mangAman_vp
    Virtual Photographer...sometimes (@mangAman_vp) reported

    @hbomax - Might be a new stream service here in the UK, but damn it's awful. Just watched Batman v Superman, and the quality was like bad dvd quality, and it changed aspect ratio...frequently. Never, ever had that in my life. 1 month sub, quit.

  • GeorgeMcGaffin
    George McGaffin (@GeorgeMcGaffin) reported

    @hbomaxhelp this stream for @AEW is horrible. Audio issues all night! Are you fixing this?!?

  • annlau613
    Annie (@annlau613) reported

    @hbomax Is this gonna be as crazy as Baby Reindeer because that show was like a car crash I couldn't look away from

  • TheGr8Babu
    TheGreatBabu (@TheGr8Babu) reported

    Hey @hbomax y’all need to fix your app! At the very least, add a restart option to episodic shows. Spoilers and having to hit rewind is just bad UX!

  • IrwinMFlet32077
    Irwin M. Fletcher (@IrwinMFlet32077) reported

    offended by Bateman and the idiots that did @HBO @hbomax DTF St. Louis. What an AWFUL ******* show. So talking slowly and or whatever Bateman does is funny? Every episode this slow delivery of talking like dumbasses is funny. Get this trash off of Max #DTFStLouis #HBOMAx

  • ADlDAS5150
    Alfred (@ADlDAS5150) reported

    @hbomax why is audio description on on the new season of primal why doesn’t it let us turn off? Can you please fix this f’n thing?

  • 74Synchronicity
    Synchronicity (@74Synchronicity) reported

    Dear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?

  • TheJasinator
    Jason Ader (@TheJasinator) reported

    How to save Paramount and Warner Brothers? Rebrand HBO Replace @paramountplus and @hbomax with simply HBO which stands for... Home Box Office. HBO Netflix YouTube This should be the big 3. Studios have become silos and force people to take sides. YouTube and Netflix, even Amazon, are not studios, they are brands. The names have become the product. Netflix is used for streaming like Kleenex is used for tissues. HBO could easily be the "generic" rebrand people reach for. Already known for high-quality TV, it's simple and self explanatory without having to ask, what does Paramount own again? What does Warner Brothers own? Plus and Max descriptions are 20th century marketing. Lose them or lose the business. IMHO 😎

  • Yamikeck
    Kenny Eckley (@Yamikeck) reported

    @hbomaxhelp i want a refund. i bought the aew ppv from your app and almost a hour and a half in it is still not working. I had to go to youtube and pay for it for a second time to be able to watch the ppv.

  • juando82
    juando82 (@juando82) reported

    @AEW @hbomax I paid money for a ppv and am unable to stream it. I've missed an hour of this so far. Been on hold for about 40 mins. Any help here???

  • GoatHCW
    Kevin (@GoatHCW) reported

    @hbomaxhelp hello? I paid 39.99 for AEW PPV only for it not to work. Will you be issuing refunds?

  • SteveG561
    Steveg561 (@SteveG561) reported

    @TonyKhan this deal you’ve made with HBO has made it impossible to watch your PPVs. @hbomax has the worst customer service I’ve ever seen in my life. Literally no help or assistance whatsoever to give me access to the PPV or to get my money back after waiting hours. This is bs.

  • Bret14
    Bret Callahan (@Bret14) reported

    @hbomaxhelp hey guys the @AEW feed is awful the radio is not working please fix this or refund everyone it's a joke in 2026

  • 11GustavoGatsby
    Gustavo Gatsby (@11GustavoGatsby) reported

    I’ve been seeing a lot of AI commercials and ads through @hbomax team, @cbdmdusa. Need some help?

  • DeQuan81
    Myke (@DeQuan81) reported

    @aaronrift @hbomax I got the error and backed out and went back and it's been fine all night.