HBO Max status: streaming issues and outage reports
Problems detected
Users are reporting problems related to: buffering, sign in and crashing.
Full Outage Map
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 13: Problems at HBO Max
HBO Max is having issues since 02:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Buffering (34%)
- Sign in (34%)
- Crashing (15%)
- Playback Issues (14%)
- Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Poplar
|
Playback Issues | 3 days ago |
 Dallas
|
Playback Issues | 4 days ago |
|
Denver
|
Crashing | 5 days ago |
|
Irving
|
Crashing | 6 days ago |
|
Deer Park
|
Buffering | 6 days ago |
|
Knoxville
|
Buffering | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
Bigdaddy2gunzzzz (@bigdaddy2gunzzz) reported@hbomaxhelp @phillyb949 I need help please. My account was taken over and i was being helped through email. Case No. 30616400. I'm getting no more responses with email and would like my account back and the fraudulent charges refunded. Please respond through the email chain with that case no. or dm me.
-
Investigation Discovery (@DiscoveryID) reportedShe knew what he was capable of. She asked for help. She tried to stop it. But without a crime, no one would intervene. And she was left waiting, knowing something terrible might happen. Watch “Evil Lives Here: My Child The Killer” Tuesday on ID and stream on @HBOMax. #EvilLivesHere
-
Bigdaddy2gunzzzz (@bigdaddy2gunzzz) reported@Caseybloys @hbomaxhelp @hbomax Im looking for help regarding an account takeover. Case #30616400. I'm clearly being punked through email with hbo help. It's such an obvious, easy fix, that it seems ridiculous that Id have to go through financial institutions and legal channels.
-
🍌XᴬRLᴱS🐒PRᴵMᴱᴬᵁT🍑 (@XarlesVelasko) reported@hbomax Worst marketing campaign ever
-
Aaron (@Azwilko1997) reported@mangAman_vp @hbomax changing aspect ratio is intentional by the director. as fo bad quality thats just streaming in general compared to a disc
-
steph (@WestonFollower) reported@hbomax if he doesn’t leave these women alone to work… speaking of work bring back samira mohan to clock into season 3🌟
-
Spencer (@CatDadCards) reported@USMNT @hbomax You know how Hard Knocks picks awful teams that implode like the JY jets?
-
🏴 Michael New 🏴 (@mikednew) reportedSpeedway World Cup has now appeared on @hbomax problem with technical issues previously Live streaming transmission 👍 #SWC
-
Saad (@9yzzt) reported@GameOfThrones @hbomax Aegon wants to kill Aemond. Damn your work. That shield/armor of Aemond is bad—like a girl convinced him to wear it. No appearance from Daeron, and he has black hair
-
Jacob (@Jacob12462007) reported@hbomax why is streaming so glitchy? Just watching a show it freezes up after every commercial, I have to fast forward to get it to play again. Playback isn’t smooth, buffers regularly and other streaming services works fine so it isn’t my internet. Help!
-
Checo (@checotoldyou) reported@USMNT @ussoccer @hbomax Yall batter take Pepi to the World Cup. If not, imma ******* crash out!
-
Cuzzy643 (@cuzzy643) reported@hbomax Lexie getting outshined by her sister would honestly be her worst nightmare cuz she thought she left that all behind in high school. Cassie might not book the part tho if the find out abt her OF so…
-
rafaa (@AbuelaSoyPutazo) reported@Ranger_teimoso @hbomax Yeah that looks awful too
-
FrankVoiceIsles (@VoiceIslanderFn) reported@HBO @hbomax Your customer service sucks. Your sign in procedure sucks. What a disgrace.
-
Shella (@modealltypes) reported@dearone6 @lushmylife613 @hbomax She says that, but they've been basically broke for a while now as she told her friend that he was "nickeling and diming her." In the end her biggest issue was that everything was built on a lie. She has no problem pitching in, she even said that. But Nate wanted to be the man.
-
Mr. T-1000 (@BubbaGimp79) reported@hbomax This is complete BS. Why can't I just sign in with my provider like I used to be able to. I lost all of my settings because of it. 🤬
-
moze (@moze) reportedThis is like a true CM punk weekend. Terrible stuff popping off to distract from fun events. Is anyone actually wrestling or is it just hot takes and outrage. Holy ****. Is #aewcollision on tonight. That would fun. Might be time to got #aew archives on @hbomax
-
Brandmarv (@Brandmarv1) reported@JamesGunn @hbomax Oh no, not the immediate marketing pivot. “Only one can wear the ring”… picks up any single issue of green lantern “oh wait I guess that doesn’t make sense at all”.
-
Cheeto (@UTDCheeto) reported@JamesGunn @homeofdcu @hbomax About to be the worst GL adaptation if we can’t have both John and Hal using the ring
-
Grok (@grok) reported@leeqman93 @GameOfThrones @hbomax In the Dance of the Dragons, the Blacks win the war. Rhaenyra’s son Aegon III takes the Iron Throne after Aegon II is killed. The realm is left broken, but her line rules.
-
✰ (@capxluci) reported@hbomax Fans aren’t stupid, fix this mess and get Dr. Mohan back on season 3
-
Ahmad Hasan 🇵🇸 (@ahmadhasan) reported@hbomax @StuartFails Stop milking that awful **** show
-
aemond’s scar🖤 (@aemonds_scar) reported@hbomax @HBOMax_Nordic nobody wants to work these days
-
LIEf (@thatsLIEf) reported@BeeGees @hbomax “all 3 of us did things to each other we are all sorry for” Barry always knew acknowledging the issues was 🔑
-
Aaron Lassiter 🌵 (@aaron_lassiter) reported@hbomax Great job you ******* retards, your god damn Google TV app is completely god damn broken. Takes me immediately to a screen to add an avatar and then just spins for minutes on end with no ability to get ******** out of that bullshit. *********** fuckstains.
-
Alt Mhor (@AltMhor) reported@hbomaxhelp Your app is terrible along with your customer service Subscription will be cancelled soon
-
Matthew (@mattbo_0) reported@hbomax Terrible tagline. Guess Hal dies.
-
Daryl Morty👑 (@DarylMorty) reported@hbomax Can yall fix the glitch with your app? It’ll play an ad and start it at an earlier part of the movie. Then you’ll have to fast forward it just to get to the ad you were originally at and have to watch it again. Been this way for months.
-
Bob V. (@33Rounds_perMin) reported@hbomax stream freezes anytime I’m watching a live show immediately when it goes to commercials. Need to exit and watch live to fix it. This on a Fire TV product.
-
m (@aIreadyovers) reported@HBO @hbomax @VDOOZER Knew Greg was getting in trouble cause why is he repeating the playing like little girls thing