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HBO Max status: streaming issues and outage reports

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Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 35% Buffering (35%)
  • 31% Sign in (31%)
  • 16% Playback Issues (16%)
  • 13% Crashing (13%)
  • 5% Video Quality (5%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Lowell Playback Issues 12 hours ago
North Las Vegas Playback Issues 2 days ago
Köln Buffering 3 days ago
Brie Sign in 5 days ago
Krefeld Sign in 9 days ago
East Moriches Sign in 10 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • cyberibe
    David Ibe (@cyberibe) reported

    @hbomaxhelp Streaming issues with your coverage of NCAA men's tournament. Live stream breaks to a commercial then the pictures freezes after the commercial ends. Sat there for a couple minutes the first time this happened, then backed out and restarted. 4 times today!!

  • ADlDAS5150
    Alfred (@ADlDAS5150) reported

    @hbomax why is audio description on on the new season of primal why doesn’t it let us turn off? Can you please fix this f’n thing?

  • RyTheGoat_
    The Great MacGuffin (@RyTheGoat_) reported

    @JamesGunn @hbomax May want to fact check how many of one species have work a GL ring at the same time…

  • tleeinlonoke
    TomTom (@tleeinlonoke) reported

    @hbomax 5 episodes of Born to Bowl is simply not going to work. We need much more.

  • mangAman_vp
    Virtual Photographer...sometimes (@mangAman_vp) reported

    @hbomax - Might be a new stream service here in the UK, but damn it's awful. Just watched Batman v Superman, and the quality was like bad dvd quality, and it changed aspect ratio...frequently. Never, ever had that in my life. 1 month sub, quit.

  • CourtOfLoreHQ
    Court Of Lore | Marvel, DC, Star Wars, and more (@CourtOfLoreHQ) reported

    @ReclaimJoey @JamesGunn @hbomax Oh I know they know that - just just didn't weigh how it would fundamentally change the things people love about the GLs If it ain't broke don't fix it. The marketing for the show is where the studios generate interest for the show. I'm pretty sure I have every right to voice what doesn't interest me? Do I not? So please do kindly f' off. FANBOYS ASSEMBLE! You and you're internet brained fan boys at the first sign of constructive criticism 👇

  • King003001
    Kakarot (@King003001) reported

    @JGreenhouseftw @PsychoDad7820 @hbomax There’s no such thing as trans. It’s just men and women. Some men like to pretend to be women and the other way around too. Those are sick people that need help

  • MrRightMind
    Ryguykc (@MrRightMind) reported

    @JamesGunn @hbomax Looks terrible

  • 74Synchronicity
    Synchronicity (@74Synchronicity) reported

    Dear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?

  • BubbaGimp79
    Mr. T-1000 (@BubbaGimp79) reported

    @hbomax This is complete BS. Why can't I just sign in with my provider like I used to be able to. I lost all of my settings because of it. 🤬

  • AlexSch23460780
    Alex Schumacher (@AlexSch23460780) reported

    @Variety @HBO @hbomax Why do you work with her?! She’s a bigot

  • JohnnyBoyp7g5
    Bonnie (@JohnnyBoyp7g5) reported

    @JamesGunn @hbomax Awful color and it’s called a corps for a reason

  • smiffytheBT
    Sir Smiffy the dog OBE (@smiffytheBT) reported

    @claptonterrier hoomum just spent a frustrating day trying to get @hbomax to work. Got there in the end but it was a trial. 🤞for all others trying

  • CledusSnow89
    Cledus Snow (@CledusSnow89) reported

    @Perryspaced @footballontnt @hbomax Agreed - looks like awful.

  • Ger_Pres
    Gerald Preston (@Ger_Pres) reported

    FFS, how hard is it for @tntsports to tell people what to do with the new @hbomax app? Do we open a new account with HBO Max? Do we login to HBO with our existing TNT username/password? Come on, throw us a bone here.

  • CoachDawg34
    Coach Alpha Dawg Greg (@CoachDawg34) reported

    @Serious_Falcon @hbomax i see you missed the part where the vampire told him the bible verses don’t work that’s when he realized church couldn’t save him either only God can and wanted him to carve his own path

  • AltMhor
    Alt Mhor (@AltMhor) reported

    @hbomaxhelp I have tried to explain the issue to multiple customer service people and got nowhere. I missed all the games last night because of this. You're too late, subscription cancelled

  • bruisedhoney
    hayley (@bruisedhoney) reported

    @addievervale @hbomax sign in first babe

  • XarlesVelasko
    🍌XᴬRLᴱS🐒PRᴵMᴱᴬᵁT🍑 (@XarlesVelasko) reported

    @hbomax Worst marketing campaign ever

  • readinversee
    valerie ⭑.ᐟ (@readinversee) reported

    @hbomax @riafwnn thats the worst seating chart in history my guy

  • mattbo_0
    Matthew (@mattbo_0) reported

    @hbomax Terrible tagline. Guess Hal dies.

  • ono_the_gamer
    oNo_The_Gamer 🇵🇷🏙️🎮 (@ono_the_gamer) reported

    @hbomax what's wild is... he never got "a little help" because when Robby came out it was still lying on its side 😭

  • garybibby
    Gary Bibby (@garybibby) reported

    @NOWTV your trailer about @hbomax coming together has a spoiler from Heated Rivalry in it, please fix that.

  • Reetzy26
    Cory Reetz (@Reetzy26) reported

    @hbomaxhelp Thanks for getting back to me. I would like my money back please since the issue was not mine but yours. Plus I purchased the PPV in another platform due to your technical issues.

  • 23automatic1
    Cannon (@23automatic1) reported

    @MartCruz_19 @GameOfThrones @hbomax You do realize Jace(Rhaenyra's son) is betrothed to Baela(Daemon's daughter) and they are next in line to rule as King and Queen. So he is right by saying 'our children' so what's the problem?

  • 47ShadesOfMaga
    🇺🇸HairForceOne🇺🇸 (@47ShadesOfMaga) reported

    @hbomax @StreamOnMax Keep going with the woke BULLSHIT on The Pitt, and you’ll lose this viewer and the REST of our ED. Ridiculous. You have a solid, medically accurate (to a point) show, but yet EVERY week, some woke **** slips its way in the episode. This week? ICE And let me inform you if this- Not ONE of us working in a busy ED care if people are LEAVING the EMERGENCY WAITING ROOM for their NON EMERGENCY ISSUES. Jerkoffs.

  • GaryLGray
    Mr. Gray (@GaryLGray) reported

    @analydiamonaco @hbomax @LG0_Hendrixxx So sorry to leave something so ominous under your work! Lol I'm currently developing a series and we are getting a pitch deck together. Was trying to explain to my partner what these specific series Bible type documents look like, and yours is really good! Hence the tag

  • MushroomChris
    Chris Irving (@MushroomChris) reported

    @EE @tntsports @hbomax I currently have my TNT sports subscription through EE but when I use my discovery + login on the HBOMax app it says I do not have any subscriptions. How do I get this resolved?

  • JessieLC24
    Jessie Collins (@JessieLC24) reported

    @NASCAR @hbomax In car cameras not working!!!! Whats up??????????????????

  • sam720396290005
    sam (@sam720396290005) reported

    @Sammycat41 @addievervale @hbomax subtitles are bad for me too. they’re always a few minutes ahead of whats actually happening on screen which is a shame. could just be a glitch for today because they just released it here? it might be better in a bit idk