HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (33%)
• Crashing (27%)
• Buffering (24%)
• Playback Issues (14%)
• Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Marseille	Buffering	13 hours ago
Veracruz	Sign in	4 days ago
Paris	Sign in	5 days ago
Sandillon	Crashing	9 days ago
Gland	Playback Issues	15 days ago
Perth	Sign in	16 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TexasChica (@hookedontxmusic) reported 1 minute ago

  @hbomax Completely unwatchable on Roku, fix the issue or cancellation incoming!

• 
  . (@twinkyboots) reported 2 minutes ago

  @hbomax if you don’t promote tf out of industry your servers will begin to crash

• 
  Dodger McDuff (she/her) 🐉 ☕️ (@MDMcDuff) reported 8 minutes ago

  I am so sick of HBO Max telling me I'm sharing the account with people I don't live with. If you're going to police people, at least do it ACCURATELY. If it's this much of a hassle to watch an app I PAY FOR, why would I keep the app? @hbomax fix your ****.

• 
  jb (@jaybeevercetti) reported 10 minutes ago

  .@hbomax fix yall app for I tweak out im not trolling

• 
  Jim (@jg600) reported 15 minutes ago

  @hbomax On Amazon Prime Video, tonight's episode of Larry David's new show is supposed to be episode 5, but a repeat of episode 2 is being shown. Big problem! #HBOMAX, #Amazonprimevideo

• 
  Bane 🇷🇸 (@1AGRESSOR) reported 16 minutes ago

  wtf is wrong with the industry #HBO @hbomax "Lanterns" biggest cast of awesome famous actors i ever seen in one show, and some idiot gave the lead to unknown ugly dude, it should have been someone at least resembling Ryan Reynolds worst case 1. David Ajala 2. Aldis Hodge

• 
  Heather Leigh Cameron (@Chameleon777771) reported 16 minutes ago

  @hbomax Why are we being shown a picture of Noah Wyle when this is not his achievement? The people who are being honored should be shown. Showing Noah all the time is sending the message that he deserves the sole credit for the hard work everyone else put in to make this possible.

• 
  Megan (@Megan920778) reported 18 minutes ago

  @LalaLm327 @hbomax Again so angry? Might wanna go deal with those issues of yours.

• 
  Maurice Warren (@BarbadoSlim3) reported 19 minutes ago

  @hbomax whoever y’all got working on subtitles is doing terrible

• 
  The Other Guy (@implodedduck) reported 22 minutes ago

  Rewatching Superman. This time on @PrimVideo. The difference in sound quality and volumes is completely different than @hbomax . Levels are completely messed up on both sites but still different. Why can’t any streaming service give good quality sound?

• 
  The RedRoo from Downunder (@GuyRedRooHaines) reported 23 minutes ago

  @hbomax your website doesn’t even work and then bots take all the spots for the lanterntraining at SDCC. This is such a disappointment specially for someone flying from Australia to attend events like this.

• 
  Travis22 (@Travis22475901) reported 27 minutes ago

  @hbomax Disappointing ending to his character. Reminds me how Jamie was killed by rubble… absolutely terrible writing.

• 
  comrade | #1 trinity santos apologist (@awfulbliss_) reported 32 minutes ago

  @hbomax there’s still time to fix this btw!! we’re still gonna be pissed, but it’s better than pretending like you haven’t seen the influx of tweets calling you out <3

• 
  AJ (@lastcallforaj) reported 36 minutes ago

  @hbomax @HBO @RitaWilson This show is terrible, but I still love you, Larry.

• 
  Nemesis 🇬🇷 (@Tom_Tresser) reported 36 minutes ago

  @RickandMorty @hbomax @TeamYouTube ******** you mean "restart the device"? how is that going to fix it for everyone?

• 
  LifeMi (@LifeMi1987) reported 37 minutes ago

  @HistoftheBatman @YouTube @hbomax Return of The Joker and Under The Red Hood are fantastic but The Killing Joke might be the worst Batman movie of all time.

• 
  John McDonald (@JohnMcD35242) reported 37 minutes ago

  Hey @NASCAR it seems @hbomax can’t handle doing the in car cameras. Maybe you should try @netflix This is terrible service.

• 
  Michael Shilling (@MikeShilling) reported 38 minutes ago

  OMG! @PWRevolver fixed their audio! Now if we can get @hbomax to fix the audio for @AEW I'll be all set!

• 
  Ope (@AjaksBrian) reported 39 minutes ago

  @hbomax From one problem to the other

• 
  🇺🇲 That James 🍍🐉 (@geek3point0) reported 41 minutes ago

  @hbomax Support gets even worse. They escalated my problem to specialize support for what reason? Oh to ask the same questions that have been answered a dozen times and give me no solutions. Who are they hiring over there?

• 
  I'm just a guy (@UserIsUnique2) reported 42 minutes ago

  @KevMbanga @hbomax The worst ones always survive😭

• 
  WammerBammer (@Wammer_bammer) reported 45 minutes ago

  Hey @hbomax I’ve continued to give you money despite your increase in pricing and decrease in show quality for years. But now you are messing with my NASCAR Sundays. Fix the Audio!!!!

• 
  🇿🇦Lindokuhle II🇿🇦 (@KwylaDansterIII) reported 45 minutes ago

  @AEW @TBSNetwork @hbomax Nah Thekla has to crash that celebration man

• 
  Megan (@Megan920778) reported 45 minutes ago

  @LalaLm327 @hbomax But you can say whatever you want and anyone that agrees with you can. But anyone that calls out your childish behaviour can’t. Sorry the world doesn’t work like that.

• 
  Back Country Supply Co. (@BackCountryID) reported 46 minutes ago

  Anybody else having issues with @hbomax on Roku? The “A-Z” listings only show the first two rows of films, and there’s no way to see the entire “A-Z” listing anymore. 🤔

• 
  Heather Leigh Cameron (@Chameleon777771) reported 47 minutes ago

  @hbomax Why are we being shown a picture of Noah Wyle when this is not his achievement? The person who is being honored should be shown. Showing Noah all the time is sending the message that he deserves the sole credit for the hard work everyone else put in to make this possible.

• 
  Lucky Lou (@LouBonomi) reported 49 minutes ago

  @_Datewthdestiny @HouseofDragon @hbomax I dvr’ed last nights and I’m hoping to come home from work later, get in pjs and watch it !!

• 
  barbara (@barbara45163282) reported 56 minutes ago

  @hbomax Larry David sucks. The show is awful. Not funny. LD please go far far away forever. Better sooner than later. Dumb, dumb, dumb.

• 
  Atumbem Kosmos /🇺🇦🇪🇺🇬🇧 U.S. veteran (@atumbem) reported 57 minutes ago

  @RemyFreshy @JamesGunn @hbomax Alan wouldn’t work. He’s not a proper Green Lantern. It has to be Hal training John Stewart for the Green Lantern Corps. I don’t think there’s great prime Jordan stories outside of the Green Lantern Green Arrow stuff. There’s a reason they eventually sidelined Hal and made him a bad guy and moved on to other Lanterns like Kyle, Guy and John. Also, I don’t think the purpose of the show is to focus on one Lantern. It’s not a show about Hal. It’s about the Corps. We may never see a young Hal in this Universe.

• 
  Siobhan Walsh (@jockkkk) reported 59 minutes ago

  @brogan_maee The coverage on @hbomax is awful. I've just forwarded through three catch ups on the gymnastics and they've all been 4hrs and warm ups, zero action It's really weird