HBO Max status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Sign in (38%)
- Buffering (31%)
- Crashing (18%)
- Playback Issues (10%)
- Video Quality (2%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
|
|
Buffering | 3 days ago |
|
|
Crashing | 4 days ago |
|
|
Buffering | 4 days ago |
|
|
Crashing | 6 days ago |
|
|
Buffering | 6 days ago |
|
|
Crashing | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
Bob Loblaw (@HALA07MADRD) reported@JamesGunn @hbomax This looks awful
-
Mike MacCormick (@DFWsMrFantastic) reportedHey @paramountplus get your **** together. You have the worst streaming service don’t bring down @hbomax. Just fold
-
legalrealist (Bluesky: legalrealist.bsky.social) (@legalrealist) reported@ninakokino98 @hbomax And I get why you want to push back on that (but you really can’t after including KIARA, of all characters) … but at the end of the day I think part of the issue is going to be math.
-
Sack LalASS (@dutchguy200) reported@USMNT @HBODocs @hbomax I’m not watching any more of this series unless you get rid of that moron Alex lalASS! He’s just the worst.
-
abideintheshadow (@abideintheshad1) reported@rolandgarros @rolandgarros Tennis fans shouldn't have to work this hard to follow a tournament. If you're going to invest in Grand Slam coverage, make it easier to actually watch the matches.@hbomax tennis coverage is terrible. Tennis fans deserve better.
-
CL Art111 - freelance traditional artist (@callumlyal73631) reported@JamesGunn @hbomax Did you hire Tom King and Lindleoff because like you they have daddy issues?
-
Anna-Lena (@AnnaLenaSthl1) reported@horizontalviews @hbomax I love tennis too but it’s unwatchable now 💔 This is the worst tennis viewing experience I’ve ever had. During one match today there were seven ad breaks in just an hour. In tennis. A sport built around rhythm, tension and momentum. I ended my subscription.
-
Eustakyo Puebla-Rive (@Publius_Rive) reported@HouseofDragon @hbomax It looks awful. Skip.😑
-
Tim (@TheFloridaTim) reported@hbomaxhelp If you're help center couldn't help than I don't think your social media team can. The only help your help center associates could give me was repeatedly having me uninstall and reinstall your app thinking eventually it would work... news flash, it didn't. Wasted 39.99 +tax
-
Dylkey (@DylanLa27071073) reported@hbomax Who is the idiot that decided to only show 10 movies in the A-Z section of every genre. I am paying for all of those movies on your server. I need to be able to see every single movie that I am paying for sometimes people enjoy just browsing movies and trailers. Fix it.
-
.Gi. (@lahoztia_) reported@hbomax Is anyone else having issues finding the French Open matches on Max? The navigation is really confusing right now.
-
btmartin236 (@btmartin236) reported@DocPunchESPN Ive seen on social media other had issues as well, I had no issues with @PrimeVideo but its odd @hbomax kept freezing up on me
-
Damon Moffatt (@MoffattDamon) reported@hbomax Look if you cant show a semi final or big match without disruption then bugger off and go and sell cakes HBO Max,last 10 minutes of Bath v Exeter and you get technical issues and we cannot watch it.Absolutely Pathetic!
-
abideintheshadow (@abideintheshad1) reported@rolandgarros Tennis fans shouldn't have to work this hard to follow a tournament. If you're going to invest in Grand Slam coverage, make it easier to actually watch the matches.@hbomax tennis coverage is terrible. Tennis fans deserve better.
-
Jack Logan (@jack4u2b) reported@hbomax the sound quality is really bad. #FranchOpen
-
Michael Descala (@FrostGiant44) reported@nerdist @netflix @hbomax little help here please!
-
Pdubhtown (@Playa1Zero) reported@hbomax @StuartFails This looks absolutely awful.
-
J (@RevengersW7447) reported@JamesGunn @hbomax Pls James consider the GL comics and how chronology is important for their mythos. Plenty of good storylines about Hal to adapt it simply wouldn't work with someone else
-
Tim (@TheFloridaTim) reported@TonyKhan You're partners at @hbomax need to figure out why we can't watch the replay of #AEWDoN. Extremely disappointing people who paid for the event can't even watch it right now. Never had this problem with @Triller_TV
-
Crystal (@crystalthebell) reported@hbomax Can you get your ish together, please? I couldn't access unless I signed up through Amazon. Now, I can't log in because Amazon isn't a TV provider, and your sign in help does NOTHING for this issue. Effing frustrating to pay to watch nothing.
-
Ben T. Hopson ✊🏾🌹 (@BHOPDaMaestro) reported@Gooboberti @JamesGunn @hbomax And why is that a problem?
-
LIEf (@thatsLIEf) reported@BeeGees @hbomax “all 3 of us did things to each other we are all sorry for” Barry always knew acknowledging the issues was 🔑
-
Matthew (@MattLovesVinyl) reported@JamesGunn @hbomax Green Lantern made by people (Lindleof) who have no clue who Green Lanterns are, what the mythos is, how the rings work, and that you don't "earn" the ring it chooses you for your ability to OVERCOME fear not being without fear (that's Daredevil, by the way). This is awful.
-
Jimmy Flinders (@FlindersJimmy) reportedHey @hbomax, where is the @TommyPaul1 match? Why when I try to go from the small window in multiview to fullscreen it takes me to a random court being cleaned off? And no Paul Hijikata choice in the RG menu. Would be great if you could fix this.
-
The King In The North 🍉 (@matt_ixxi) reported@hbomax Be interesting to see how the showrunners are going to paint Rhaenyra as the good person in this series…she did some terrible things after she took King’s Landing 👀
-
CyclistsAgainstBikeLanes (@NoMoreBikeLanes) reported@hbomax your coverage of stage 18 of the Giro is awful today. constantly glitching & every time I re-start it plays the annoying Whoop ad all over again
-
pangie ants (@Angiepants) reported.@hbomax your customer service is awful and you cancelled my account without notice. What gives?
-
legalrealist (Bluesky: legalrealist.bsky.social) (@legalrealist) reported@ninakokino98 @hbomax I also think it’s obvious Robby thinks she’s not right for a busy ED (because she does have a tendency to want to provide … let’s say *** levels of care) … and Robby is obviously totally unequipped to help her with her anxiety (and in fact is actively harmful on that front!)
-
scott ziff (@conedx) reported@AEW @TBSNetwork @hbomax the term "go away heat" gets thrown around a lot. lio rush has "i'll genuinely stop watching the show heat". it's the worst most painfully cringe inducing gimmick i've seen in decades of watching wrasslin'. fingers crossed that match is in the final hour so i don't miss much.
-
🐍 1776 🇺🇸 (@AdmiralPlisken) reported@HouseofDragon @hbomax It’s a shame that you guys have to many writers in the room, s2 was so mid, I don’t think the issues from s2 will be solved in s3 , I think Miguel leaving was also a really bad decision by hbo, I don’t think hess, hess nor condal can write etc like him. But I guess we’ll see