HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (33%)
• Crashing (25%)
• Buffering (22%)
• Playback Issues (18%)
• Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Gland	Playback Issues	6 days ago
Perth	Sign in	6 days ago
Paris	Sign in	20 days ago
Frontonas	Video Quality	23 days ago
Montpellier	Playback Issues	1 month ago
Tijuana	Crashing	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  finnie (@kimicaraz) reported 1 minute ago

  @hbomax @TNTSports_EN Mboko/keys match just ended out of nowhere pls fix I want to watch I paid for this!!!!!

• 
  BP in Pepper Pike (@BPOhio2015) reported 2 minutes ago

  @hbomax @HBO The new  Larry David “History Show” on HBO is terrible. He needs to go back to “Curb Your Enthusiasm” or just retire! 👴🏻

• 
  Bekou Movies (@bekoumovies) reported 2 minutes ago

  After having it for almost 3 months I cancelled @hbomax as its One of the worst streaming services of all time , the movie library is beyond **** and you can’t find a lot of the good WB movies anyway It doesn’t even have the Batman animated series or even looney tunes , It Doesn’t have BvS extended cut or a lot of the other DC movies , Absolute ****** steaming service

• 
  Evil Dead (@EvilDead) reported 9 minutes ago

  @revecinemas @hbomax help her out.

• 
  anenglishmaninspain (@AndyElche) reported 10 minutes ago

  @hbomaxhelp We have secondary level commentary on this platform. Whereas if you only subscribe to @cyclingontnt you have the top commentary team and completely better coverage . It's awful. Terrible coverage.

• 
  The RedRoo from Downunder (@GuyRedRooHaines) reported 11 minutes ago

  @hbomax your website doesn’t even work and then bots take all the spots for the lanterntraining at SDCC. This is such a disappointment specially for someone flying from Australia to attend events like this.

• 
  CyclistsAgainstBikeLanes (@NoMoreBikeLanes) reported 13 minutes ago

  @hbomax your coverage of stage 18 of the Giro is awful today. constantly glitching & every time I re-start it plays the annoying Whoop ad all over again

• 
  AJ (@lastcallforaj) reported 14 minutes ago

  @hbomax @HBO @RitaWilson This show is terrible, but I still love you, Larry.

• 
  tucker (@pervertucker) reported 15 minutes ago

  @JamesGunn @hbomax i am afraid of that terrible poster

• 
  GeorgiaBoy431 (@GABoy431) reported 18 minutes ago

  @jeff_gluck @hbomax needs to fix Austin Hills onboard camera, its not working

• 
  Tyler (@tylermcg97) reported 19 minutes ago

  @NASCAR @hbomax the spotter audio for the 24 car William Byron is not working, please get this fixed

• 
  łīkęðbynøné (@IJNuwillProsper) reported 20 minutes ago

  @RivetSoro_ @hbomax @euphoriaHBO Women too funny mehn... This is exactly what happens in real life. You women will tell a man you aren't married to or dating your life problems like pay my bills, buy me a Benz, etc., and y'all expect him not to ask for anything in return? Pls grow up

• 
  Winners Take All 🏁 (@P1Flag) reported 21 minutes ago

  @DerekDeedok @hbomax No ads and no issues on the FIAWEC+ app and subscription

• 
  dj sensitive **** (@jelvis8) reported 24 minutes ago

  Hello @hbomax please fix Spring Breakers

• 
  Geofutures (@Geofutures) reported 28 minutes ago

  @hbomaxhelp Yes, I've done those things. A help person had me test it on another device, and the captions in fact continue there, unlike on the TV + streaming combo.

• 
  Markyy Hollywood (@MarkyyHollywood) reported 30 minutes ago

  I really miss Legendary! FIX IT! @HBO @hbomax @Discovery all yall. Fix it!!!!!!

• 
  🇺🇲 That James 🍍🐉 (@geek3point0) reported 30 minutes ago

  @hbomax Support gets even worse. They escalated my problem to specialize support for what reason? Oh to ask the same questions that have been answered a dozen times and give me no solutions. Who are they hiring over there?

• 
  Crystal (@crystalthebell) reported 30 minutes ago

  @hbomax Can you get your ish together, please? I couldn't access unless I signed up through Amazon. Now, I can't log in because Amazon isn't a TV provider, and your sign in help does NOTHING for this issue. Effing frustrating to pay to watch nothing.

• 
  Lucky Lou (@LouBonomi) reported 33 minutes ago

  @_Datewthdestiny @HouseofDragon @hbomax I dvr’ed last nights and I’m hoping to come home from work later, get in pjs and watch it !!

• 
  Zoe Sanderson (@zippyzee) reported 39 minutes ago

  @TNTSportsUS The @hbomax steam is terrible. It freezes at every commercial break and the stream is often behind the live action. Better to watch on @hulu !

• 
  Missyjack #LGBTIQACAB 🇵🇸 (@missyjack) reported 43 minutes ago

  @hbomax Really dont think he did anything in S2 that was Emmy worthy. Solud work but not outstanding.

• 
  Big Roman Royal (@bigrome10189) reported 46 minutes ago

  @RivetSoro_ @hbomax @euphoriaHBO This was the worst episode in the show and it’s not even close Hopefully next week is way better

• 
  Four Shades ♠️❤️♣️♦️ (@NorCalDR) reported 46 minutes ago

  @hbomax My ISP (Greenfield Communication) recently had a DDoS and said they have done all they can. It is an ongoing geolocation server issue with the streaming providers themselves (HBOMAX) and they already have everything they need from Greenfield. Can anyone please help?

• 
  ⚡️ (@Vibezzz164) reported 47 minutes ago

  @Brandaman24x @TomTomlewis063 @hbomax Cannibal and Grey Ghost were supposed to be seen during the sowing of the dragonseeds. Stormcloud was supposed to be seen during the Triarchy attack. Idgaf about cgi quality, we should have seen Dreamfyre and Sunfyre fly around King’s Landing at Aegon II crowning

• 
  THE Reeses University Alumni (@JuiceBoxHero8) reported 50 minutes ago

  @TonyKhan please work with @hbomax to not have its users have to switch streams when it is a split Dynamite/Collision. Very inconvenient for users of the app. #AEWDynamite #AEWCollision

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿GRISWOLD🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@123griswold321) reported 53 minutes ago

  @AEW @tntdrama @hbomax Prey that Divine Dominion retains. TayJay are awful.

• 
  The Evertonians have gone berserk (@NilSatis18781) reported 54 minutes ago

  @footballontnt @tntsports @hbomax Can we get George Graham off the video camera. This angle is awful and spoiling this final

• 
  Eustakyo Puebla-Rive (@Publius_Rive) reported 56 minutes ago

  @HouseofDragon @hbomax It looks awful. Skip.😑

• 
  Erik F. (@The_Mr_Erik) reported 58 minutes ago

  @HBO @hbomax HBO tennis commentators are absolutely terrible…be impartial you absolute ********…or go and do something else

• 
  Johnrawrallday (@johnrawrallday) reported 59 minutes ago

  The @hbomax stream of the 24hrs of Le Mans in the USA is the worst motorsport stream I have watched this year. I would rather watch FOX's NASCAR coverage.