Is HBO Max down?
No problems detected
If you are having issues, please submit a report below.
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
-
Playback Issues (33%)
-
Buffering (31%)
-
Sign in (19%)
-
Crashing (14%)
-
Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Stuart |
Buffering | |
| Rowlett |
Crashing | |
 Paris |
Buffering | |
| Aurora |
Sign in | |
| Écully |
Crashing | |
| Washington, D.C. |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
Surabhi
(@thcryptocookie) reported
@Dcapp19 @hbomax Experiencing the same issue, did yours get resolved?
-
∆ fnord π fhtagn.
(@db8MN) reported
@rejectnation @hbomax "can anyone help me find my contact??! I dropped it over here someplace"
-
Brian White
(@brianw34) reported
@FlightAttendant @hbomax How long did they work to get hair to lay that perfectly in her shoulder?
-
Kevin Murphy
(@baymekshyaberg) reported
@hbomax I created a kids profile for my little ones. However, the “Tom & Jerry” movie is locked and they can’t watch it. I’m ok with them watching it. Can I unlock specific videos so we don’t have this issue?
-
Johnny Blade
(@BenjaminBreeg__) reported
@thedudewooflops @TheBatman @hbomax I've no doubt if Batman finds himself in a tight situation you could bail him out no problem Dude.
-
Christopher Schiller
(@cjsphoto) reported
Wait, is there a chance @hbomax won't #RenewOurFlagMeansDeath, or is this just preemptive fan work to let them know how great the show is? Because it deserves a second season.
-
johanna
(@jelfvendahl) reported
@hbomax @HBOMaxHelp or @netflix HELP US SAVE LEGENDS OF TOMORROW PLEASE!!!! I’m completely devastated to hear they got cancelled. This show is too important to me and so many others for it not to AT LEAST get a proper ending #SaveLegendsOfTomorrow
-
Justin Rall
(@j_rall) reported
@hbomax your app is terrible and keeps kicking me out every 5 mins. I’ve tried restarting internet & our device twice, downloading and reinstalling the app, none@pf@it solving the issue. HELP - I’m trying to watch #TheBatman !
-
Buckarama
(@mcghee_doug) reported
@hbomax why in Gods name is the o Lu show I watch on HBO broken Big Bang theory
-
49ers EthanTaj
(@taj_ethan49ers) reported
@Delta49erx @DeonB85 @hbomax About to call in work for tomorrow now to binge this whole damn show
-
Oz D
(@OZZY1904) reported
Yo @hbomax fix your app it keeps crashing on my apple tv device. Says "can't connect to your servers, check internet connection" but all my other streaming apps work without a problem.
-
Elizabeth Abul-Hawa_Is In DENIAL
(@Asylum_Wolf1234) reported
@michaelp93 I hope my email to @hbomax can help…
-
Salil Dalvi
(@sd_so) reported
from
South Orange, New Jersey
@ScottPorch @aagave @hbomax I think these shows matter long term and for a perception of quality. But Netflix should not be lured into playing HBOs game: focus on tech/ product to make better personalization and “the most good enough” recommendations.
-
Elizabeth Abul-Hawa_Is In DENIAL
(@Asylum_Wolf1234) reported
@RotemChan Oh my god…this would’ve broken me…#SaveLegendsOfTomorrow @hbomax @HBOMaxHelp
-
archmagetuck
(@archmagetuck) reported
@SpiderOwlYT @Variety @hbomax That cape animation looks awful 🤢
-
Jon Gary
(@recordtronic) reported
@HBOMaxHelp Nah. Just cancelled my subscription. Fix your software.
-
Max
(@Max_Apride) reported
@hbomax I can’t help but be disappointed that we still don’t got no season 2 announcement for #OurFlagMeansDeath
-
Casuistry Belli
(@Spkr2Managers) reported
@HBOMaxHelp I’m not the one having the problem. Please rage me out.
-
Lynn Usher-Cavaliere
(@lusher61) reported
Worst @CHANEL commercial ever is still ******* up my @hbomax one of you needs to do something, hopefully Chanel removes the worst commercial ever!
-
Charlie Hunnam, Will It Be Green Arrow?
(@HunnamWillItBe) reported
@f07867860 @hbomax not sure if all of these picks can work tbh...
-
Alvin H. Belt
(@AlvinHBelt) reported
@1Guitargal @bowdownvvitches @hbomax I thought people were referencing the "Trial and Error" take with that!
-
Gina 🏳️🌈🏴☠️❤️
(@sycophantastic) reported
@GailSimone @hbomax Ooooohhhh I watched that one a while back. Fascinating, terrible stuff.
-
Róbert 🌛
(@buckonins74) reported
@HBOMaxHelp We've reported an issue with subtitles not auto loading at least 2 months ago. The issue is on Android devices. The issue is not resolved since. Please fix this!
-
hammerTime
(@PSchurhamer) reported
@hbomax this has got to be the worst streaming platform I have. Repeated “loading error” screens. Need a refund or I’ll be canceling
-
Frazer Rice
(@frazerrice) reported
@HBOMaxHelp Program tries to run and it either has no sound or the video is a blank black screen or a light gray screen- or “error, try later.”
-
Wasn't following
(@TydfightGandhi) reported
@HBOMaxHelp Samsung TV. Tried to restart. Tried to switch th audio. Stays English for a second then goes Spanish. 2 days. Pretty funny glitch.
-
Jay
(@sportssNstuff) reported
Why does your trash app not work on my cable @hbomax
-
Uuuhhhhh
(@Uuuhhhhh337) reported
@HBOMaxHelp I cancelled my subscription last month but I was still charged. Can you help me get this resolved?
-
gaba 🪐 once a legend, always a legend
(@saturnandoo) reported
@JuliaClaire26 @HBOMaxHelp @hbomax when did a legend ever go quietly? not giving up, only busy with school and work stuff 🥺
-
Surely You Can't Be Serious🤨😐😑
(@MxJay_VI) reported
@hbomax gone head and pick up #BatwomanForever #Batwoman and keep adding that quality content