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HBO Max

HBO Max down or not working? Problems, status and outages

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 37% Buffering (37%)
  • 27% Playback Issues (27%)
  • 21% Sign in (21%)
  • 11% Crashing (11%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Omaha Buffering 1 day ago
Birmingham Sign in 1 day ago
Schongau Sign in 2 days ago
Hollywood Buffering 3 days ago
Bellevue Buffering 5 days ago
Alpena Buffering 10 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Imagineblimp
    Ale Alva (@Imagineblimp) reported

    @HBOMaxHelp Hello. I’m having issues with the HBOMax app on our ps5. your subtitles aren’t working. A show we used to watch with Spanish subtitles doesn’t work anymore. How can it be fixed?

  • coffeeshopwiz
    Coffee Shop Chick (@coffeeshopwiz) reported

    @hbomax why is the “sign in with a provider” link not working on your activation page?? Always something with this app. 😩

  • JenTillysBitch
    𝓒𝓪𝓲𝓵𝔂𝓷 🖤 (@JenTillysBitch) reported

    @HBOMaxHelp your app sucks! Every time I try to watch something it causes my apple tv to crash and I have to restart it! 😤

  • yeaaa_yollyyy
    YOL$ON🇭🇹🎭 (@yeaaa_yollyyy) reported

    @hbomax fix y’all website man. Y’all charge too much to be this laggy

  • CoinOpViking
    VikingDave (@CoinOpViking) reported

    @Cameron24897712 @Clarknova1 Legit was just thinking the same thing! @hbomax this could fix your anime problem.

  • DarkGrittyStuff
    Comics&CBMs (@DarkGrittyStuff) reported

    Like many CBMfans I💘to analyze pros & cons of a🎥then focus on positives unless it's that👎 I can't do it for the🎥that stole Batfleck's ideas w/o a Snyder'sDC. As a parallel universe retellings can work but w/o Snyder's DC .. F/ck that sh*t, period #RTSV #RTAC @Hbomax @Cinemax

  • tyler7j
    Tyler (@tyler7j) reported

    @HBarnett256 @hbomax Awful movie that should’ve never been made

  • emma0douglas
    emma douglas (@emma0douglas) reported

    @KBGenius @hbomax YES!! Or they still appear but when you try to watch you get a big fat ERROR.

  • fydbac
    original comics & tattoos (@fydbac) reported

    @ileydoesthings As far as I know, @hbomax have YET to greenlight more seasons (the showrunner thinks about 3 seasons should do it). THAT'S dem playing with our emotions😭 [i do not need my story lover heart being BROKEN like they did with 'lovecraft country']

  • bbfeebee
    𝖕𝖍𝖔𝖊𝖇𝖊 𝖏𝖊𝖆𝖓 (𝓈𝒶𝒹) 🥀 (@bbfeebee) reported

    @hbomax really followed through when they said let’s make the worst streaming service the world has ever seen

  • bugzinc
    Bugz (@bugzinc) reported

    @HBOMaxHelp What? Unplug my TV? That step doesn’t even make technical sense. The app runs on my Apple TV. The Apple TV is connected to my TV. It’s the app. Everything works except the HBOmax app. Same issue on the Roku in my office. The TV is just an output device.

  • kendalljoy
    kendalljoy (@kendalljoy) reported

    @a_h_reaume @thelauratype does this apply to apps with absolutely unusable captions? @hbomax ?

  • JenTillysBitch
    𝓒𝓪𝓲𝓵𝔂𝓷 🖤 (@JenTillysBitch) reported

    @HBOMaxHelp The app freezes and causes my entire apple tv to crash and I have to restart it

  • DarkGrittyStuff
    Comics&CBMs (@DarkGrittyStuff) reported

    Like many CBMfans I💘to analyze pros & cons of a🎥then focus on positives unless it's that👎 I can't do it for the🎥that stole Batfleck's ideas w/o a Snyderverse. As a parallel universe retellings can work but w/o Snyder's DC.. F/ck that sh*t, period #RTSV #RTAC @Hbomax @Cinemax

  • DarkGrittyStuff
    Comics&CBMs (@DarkGrittyStuff) reported

    Like many CBMfans I💘to analyze pros & cons of a🎥then focus on positives unless it's that👎 I can't do it for the🎥that stole Batfleck's ideas w/o a Snyder'sDC. As a parallel universe retellings can work but w/o Snyder's DC .. F/ck that sh*t, period #RTSV #RTAC @HbOMAX @Cinemax

  • hinatanojutsu
    ウズマキ リ (@hinatanojutsu) reported

    @HBOMaxHelp Relax, guys. That's not a problem. If you wanna help me let me watch house of dragon. I won't lose my time asking that, I don't believe you will fix it

  • cdanieltideman
    Daniel Tideman (@cdanieltideman) reported

    @ryantriddle @hbomax He needs a better agent; definitely should work more.

  • Imagineblimp
    Ale Alva (@Imagineblimp) reported

    @hbomax your subtitles aren’t working. A show we used to watch with Spanish subtitles doesn’t work anymore. How can you fix it?

  • LouisianaSis
    Who Dat Cat 😺🇺🇸🇵🇷 (@LouisianaSis) reported

    @HBOMaxHelp Thank you for your reply. Just tried from TV. Don’t want to watch a movie with subtitles on a smaller device, so I didn’t try any other device, but I’m pretty sure I have the most current app downloaded to phone and iPad. Thanks for addressing the problem.

  • Robert90183833
    Robert (@Robert90183833) reported from Sala kommun, Västmanland

    @hbomax hi a few weeks ago the king's men showed up on your site but disappears! Even when i search for it! And today I saw it again try to play it but it was error try later... I forgot to save it in my list because now i can't find it again why???

  • nobodysbxsiness
    Ayo (@nobodysbxsiness) reported

    Degrassi out and it’s nowhere on the home page @hbomax fix it

  • bushwood_c
    and I never slice. (@bushwood_c) reported

    @JER_77 @hbomax I’ve got kin to work on this project. He’s up for another Oscar for - don’t look up.

  • JayTee1975
    Jim Tovar (@JayTee1975) reported

    @HBOMaxHelp can't access all of my content from, "My List" on my Chromecast With Google TV since the last update weeks ago. What's going on? I can only access it through my phone and tablet which that doesn't help. NEED HELP WITH THIS!

  • AustinD56284814
    Austin Daniels #ReleaseTheAyerCut (@AustinD56284814) reported

    @Jonykung @hbomax Spelling issue

  • preludetoq
    q • (@preludetoq) reported

    HBO Max is the only app that lags consistently on my tv. Fix it @hbomax

  • feelingRadical
    Ben Radcliffe (@feelingRadical) reported

    @hbomax you've got an error in the subtitles for "Riddick". When Riddick reveals himself to the crews, it's "Falco's radio", not Vaako's.

  • RagdollsLove
    If Not Now ....When? (@RagdollsLove) reported

    @hbomax Your app is down. Won’t connect to provider sign on to confirm. Can’t get it work 3 separate devices. On mobile. Apple TV. And a Roku.

  • D_Twitt3r
    D. (@D_Twitt3r) reported

    @hbomax Your Apple TV app isn’t working after updating to tvOS 15.4. Is this a known issue and is it being resolved?

  • taylorfrances7
    taylor (@taylorfrances7) reported

    once again i am requesting the ability to play whose line from 2001 in a quality other than 4K UHD @hbomax

  • 52Variables
    Jackie P (@52Variables) reported

    One problem. All this money for @hbomax and I get 10 commercials for a half hour show? Really badly timed commercials.