HBO Max status: streaming issues and outage reports
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Full Outage Map
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Buffering (36%)
- Sign in (29%)
- Playback Issues (16%)
- Crashing (14%)
- Video Quality (5%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Northampton
|
Buffering | 1 day ago |
 Monclova
|
Sign in | 3 days ago |
|
Idaho Falls
|
Playback Issues | 3 days ago |
|
Houston
|
Sign in | 3 days ago |
|
Cleveland
|
Crashing | 3 days ago |
|
Lowell
|
Playback Issues | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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katie Henderson (@katiehe201587) reported@hbomaxhelp Been in an email loop with support doing the same troubleshooting steps repeatedly. Issue: Friends degrades in picture quality after ~15-20 min, every time, only that show. App updated, reinstalled, TV restarted — multiple times. Need actual escalation.
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The Extreme Truth & Liberty Barsh Consulting Co. (@EmilyTVproducer) reported@searchpartymax @hbomax Getting through the last season is painful. It's awful. But you've had me on the hook for so long, what choice do I have?
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Aaron Lassiter 🌵 (@aaron_lassiter) reported@hbomax Great job you ******* retards, your god damn Google TV app is completely god damn broken. Takes me immediately to a screen to add an avatar and then just spins for minutes on end with no ability to get ******** out of that bullshit. *********** fuckstains.
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Starsc4eam (@Starsc4eam) reported@hbomax we know Voldemort must be a woman,as you haven't showed him. This will make this series bomb. If a guy, you would have shown him already. Wasted hundreds of millions on therapy. Hahaha Cant wait for the @YouTube content because of this awful choice
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Dr P (@pm_phd) reported@hbomaxhelp @MMoneyCarson Your app is super frustrating. It gets stuck at the ad break and loops without moving on. Restarting is not a great fix. It seems like a glitch at your end, how about posting something helpful about this instead of making customers troubleshoot?
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Michael Shilling (@MikeShilling) reported@hbomaxhelp I'm not doing a chat bot when it's your audio engineers not doing their jobs. Announce team to 90ish percent to overmod, the crowd should be 70ish % of that and the ring mic should be 40ish % of the crowd. Problem solved.
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Nishtha Sadwelkar (@Nishtha11193) reportedWhile @JioHotstar @hotstar_helps makes news about bringing @hbomax to India, they continue to block premium users accounts every single day for 24 hours at a time. Utterly and completely useless. It has been 3 weeks my father is continuously harassed by this with no help.
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Ron Stallworth (@ronstallworth22) reported@zav_evan @JamesGunn @hbomax because no one has ever use their brothers or wives in their work, just james
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Deez (@EvolDeez) reported@hbomax You just couldn't help yourself You just couldn't keep yourselves from ruining it Next time, take a dozen nurses from PITTSBURGH instead of a dozen nurses from LA Keep your west coast BS out of it You just insulted and misrepresented the entire city
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james dagostino (@dags9256) reported@UConnMBB @MikeMutnansky @hbomax was frozen for me. Worst coverage ever, stick to ******* movies and tv
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Synchronicity (@74Synchronicity) reportedDear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?
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Matt Smith (@msmith850) reportedDon’t forget, today is @hbomax day. Download, sign in/up, stream @tntsports and loads more 🎥 📺
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hayley (@bruisedhoney) reported@addievervale @hbomax sign in first babe
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Lord Brian Urso, Lead Guitarist of Gideons Mob (@TheMobRules73) reported@realJacobAirey @JamesGunn @hbomax TOm King is one of the worst "writers" ever to work in comics. utter rubbish. Big man baby.
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Grok (@grok) reported@leeqman93 @GameOfThrones @hbomax In the Dance of the Dragons, the Blacks win the war. Rhaenyra’s son Aegon III takes the Iron Throne after Aegon II is killed. The realm is left broken, but her line rules.
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nevdull (@nevdull) reported@hbomaxhelp I don't need PM help, test your ******* app on google tv platforms .. shits broken.
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ROC (@RoCraken) reported@hbomax literally worst interface ever. What am I paying for?
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Chris Irving (@MushroomChris) reported@EE @tntsports @hbomax I currently have my TNT sports subscription through EE but when I use my discovery + login on the HBOMax app it says I do not have any subscriptions. How do I get this resolved?
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AdvisingAbyss93 (@AAbyss93) reported@JamesGunn @hbomax What do you mean “only one”??? That’s not how the rings work…
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HEAT ON FEET 🔥 (@BlackLegSanji66) reported@hbomax Might be the worst tagline for a movie/show I've ever seen in my life
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lee 🤠 (@harveyleeee) reported@hbomax y’all gotta fix these ads. i can’t even watch the pitt in peace without them popping up and not going away
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Cledus Snow (@CledusSnow89) reported@Perryspaced @footballontnt @hbomax Agreed - looks like awful.
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Milkias Samuel (@Milkias2025) reported@naijirou @JamesGunn @hbomax Look I want good character arcs from them too, & I don't necessarily hate the idea of Hal not willing to give up the ring, however my problem is that they seem to imply the rings successor to be chosen by the user when canonically it's the ring that's meant to choose a successor
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David Ibe (@cyberibe) reported@hbomaxhelp Streaming issues with your coverage of NCAA men's tournament. Live stream breaks to a commercial then the pictures freezes after the commercial ends. Sat there for a couple minutes the first time this happened, then backed out and restarted. 4 times today!!
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Julianne Beatty (@JulianneBeatty) reported@hbomax You just know it's going to Crash & Burn
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the desert is chilly in the winter☀️ (@VegasMapleLeaf) reportedYou know @hbomax — your sign in is straight garbage No reason to log out, no reason for several email entries and 3FA? Crap service. Ruined the hockey game for us
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ProfessorHulk52⚾🏈🏀 (@professor5269) reportedThe worst streaming app by far is @hbomax @HBO
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joe cooke (@JOECOOKE5) reported@hbomaxhelp I don’t believe it’s a technical issue. It’s just the crowd noise is louder than the announcers.
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Texas Bob (@BasedBob210) reported@hbomax you know this isn’t going to work right??? Why do you guys feel the need to do this to beloved characters for? #BlackSnape
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ethan (@dcjaybin) reported@hbomax @HBOMax_UK if we complain enough will u fix if pls