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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Buffering (34%)
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Playback Issues (30%)
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Sign in (20%)
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Crashing (12%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Alpena |
Buffering | |
| Palm City |
Buffering | |
 Saint-Gildas-de-Rhuys |
Crashing | |
 Leeds |
Sign in | |
| Liverpool |
Sign in | |
| Brackley |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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MJ💀🌈
(@FozzyDeth) reported
Hey @hbomax, ever since your app updates on ps4, subtitles now pop up even when turned off in settings. Would be great if you guys could fix this please.
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TheLetsPlayPrincess
(@TheLPPrincess) reported
...@hbomax , the hell is your problem? A price increase? Really? For what content, exactly, am I being charged extra for? You keep taking stuff away! It would be cheaper to just buy the DVDs for the shows I have you for!
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BigEoi
(@BliteEoi) reported
@hbomax its sad because its decently animated which makes me feel bad for the poor saps that had to work on it
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Raknarok
(@RaknarokTTV) reported
@ShawnMendesILuv @AustinT37333564 @hbomax The main issue will be that these are not the characters that people know and love. They are bootleg versions. New characters should have been new characters. Either a next gen spinoff, maybe their kids or something, or a new IP.
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Вячеслав
(@GameSchnapps) reported
@hbomax Terrible choice of actress. She doesn't look like her playable character at all. Miscast
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The Book of LLAMA Fett
(@llamadrew) reported
So @hbomax has the audacity to remove hundred of hours of quality content from its platform and then raise its price.
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Nuka Ghoul
(@NukaColaGhoul) reported
I was willing to give #Velma a chance but this is down right terrible. Cancel immediately @hbomax
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Dale
(@Daletwothechief) reported
@hbomax @hbomax your stupid update automatically adds subtitles to every stream, regardless if we turn it off or not. Please fix it.
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DNA-Hole
(@hole_dna) reported
@OpinionsAreGood @hbomax "Hey, I heard that over 200 Looney Tunes shorts were pulled. Y'know, it'd be an awful shame if something happened to what's left, huh?"
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John
(@jpwill87) reported
@Exsam4d @choochoobear @hbomax Oh, but they were commenting on how its such an overused thing in tv pilots, so its totally okay! Gag. Such a terrible show.
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Megan
(@Calismomm) reported
@hbomax your Apple TV app is broken currently. Spinner loading signs only. Even crashes the whole tv and turns it off. But other apps are working just fine. What’s the deal? @HBOMaxHelp
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VersaceWolverine
(@VersaceWolvrine) reported
Sick of @hbomax **** with the constant log in errors, cancelled that **** 😒
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kapi
(@capytainn) reported
@adultswim @hbomax I know that it is a separate problem with the paperwork and the legalities of the series, but half the community is with you on this. If you manage to save inside job I promise to pay you every month with hbo or wherever PLEASE @adultswim #saveinsidejob #insidejob
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Joe Synnott
(@joe_synnott) reported
@hbomax I need to cancel my HBOMAX subscription but I cannot do this while I am overseas. Your site will not load to let me use your help function. What should I do to cancel my account? Thanks!
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Raknarok
(@RaknarokTTV) reported
@ShawnMendesILuv @hbomax Of course I am attached to the characters in Scooby Doo, I grew up watching it on repeat. If this show was really it's own concept, it wouldn't feature bootleg versions of established characters. Simple fix would have been a next gen spinoff.
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Lucky Chawla
(@lchawla) reported
@hbomax having major issues with the app on Apple TV. Constantly freezing and crashing. Please fix ASAP #HBOMax #AppleTV
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MJ💀🌈
(@FozzyDeth) reported
Hey @hbomax, ever since your update, subtitles show up on shows even when turned off. Would be great if you guys could fix this please.
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Macho Man Metalcore
(@WaxWraith) reported
Can’t for @hbomax to crash on Sunday
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Adam Schmidt
(@DrinkerInChief) reported
@hbomax the sound sync is really really off for a bunch of movies on your service. Got any kind of fix for this?
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Lachlan Purser
(@LachlanOmega) reported
@hbomax @velmatheseries Wow. That was awful!
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Fear lantern
(@Misterj_69) reported
@MingNa @velmatheseries @hbomax Sorry I like your work but this looks horrible.
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sauerkraut?? 🏳️⚧️
(@saltysauerkraut) reported
@hbomax @velmatheseries This is the worst thing I have Ever Seen
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Noteal11
(@TyynoGuy) reported
@velmatheseries @hbomax The trailer already has the most terrible "jokes" i have ever heard, ill not watch this ****
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Lucky Chawla
(@lchawla) reported
@HBOMaxHelp I have to consistently kill the app and restart it on AppleTv to allow me to browse the app. Additionally, when the app is working, browsing seems to be lagging. Have no issues with any other app
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Allie
(@BUAllieCat88) reported
Oof @hbomax #VelmatheSeries is awful. Kill it
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Javon Parris
(@jeaparris) reported
.@hbomax snatching off a bunch of programs then announcing a subscription price hike is nasty work
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Alyx Fox
(@AlyxDaFennec) reported
@ant_tunnel @hbomax Blegh, that should literally get them in legal trouble. That is not okay!
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kate
(@nibnips_) reported
@adultswim @hbomax cough cough so pr right now must be an issue with rick and morty right now, y’all should pick up the inside job the creators aren’t ******* abusers 👍
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AntonioAngelo21
(@AntonioAngelo21) reported
@AZCardinals @Gatorade @hbomax Im buying some on principle, if we all do it maybe we can help jj find a new job, now that he is no longer bullying the popular kids he is going to need an outlet or we are all in trouble.
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m
(@Heart_revolting) reported
@hbomax Tbh the only way this show could be redeemable is if the creators/etc stated it's a show about terrible people. Like it's always sunny. But this is just unfunny and isn't even 1% of what sunny does