HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 12/03/2025 05:55

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Sign in (31%)

    Sign in (31%)

  2. Playback Issues (30%)

    Playback Issues (30%)

  3. Buffering (18%)

    Buffering (18%)

  4. Crashing (18%)

    Crashing (18%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesChambersburg Sign in
United StatesBel Air Crashing
United StatesChamois Playback Issues
United StatesRichmond Crashing
United StatesOak Harbor Buffering
United StatesBangor Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Giellie006 francois (@Giellie006) reported

    @HBOMaxHelp Dear Interm, No stress. I had 2 issues. One switched off a production server for one of the bigvest ISPs in our country due to a routing issue. 2. wanted to clear logs older than 30 days on a db server and ran rm - rf without the .log extension amd removed a whole db

  • GordonisAwesome Gordon (@GordonisAwesome) reported

    @hbomax another week (3rd in a row) unable to watch @LastWeekTonight on my @Chromecast. The HBO rep I spoke with on Monday said somebody would email me with a solution. I'm still waiting for that. I'm not the only person with this issue either.

  • LADYXSUEBEE Susan (@LADYXSUEBEE) reported

    @HBOMaxHelp I fixed it going back and forth between the menu, and the episode I was trying to watch. it's just stupid I have to do that to begin with. The app is laggy, its annoying. Hulu and netflix don't have those issues......

  • ludwijag Jaden Ludwig (@ludwijag) reported

    Okay, @hbomax. It’s been weeks and still getting Error: 905 on Last Week Tonight. Someone gonna do something about this or ??

  • BittnerAmy Amy Bittner (@BittnerAmy) reported

    @HBOMaxHelp Didn’t work. Other HBO shows work just fine. Just not John Oliver. It also works fine on mobile. Please look into this.

  • flow_spark Sparkour / Deerek (@flow_spark) reported

    @joshlewis @NovallSwift @HBOMaxHelp Sorry, I should've added some sort of sarcasm indicator. It's not my place to know what happens behind closed doors, and I have some good friends who work with 'em. Despite my opinion of the company overall, it's done a lot of good. I was trying to be funny on the internet :P

  • browne782002 Eric Brown (@browne782002) reported

    @hbomax I am getting Error Code H-9bf91454-0a21-4710-d251-a00d3fd2ac5a when i attempt to sign in. Is there something I need to do on my end to get HBOMax to work again. We had a storm last week and hasn't worked since then.

  • Benny_Boomer Benny_Boomer (@Benny_Boomer) reported

    @TheRapNerdJso Makes sense at least they can post their shows in higher quality compared to @hbomax ****** “4K”

  • KimCooper51 loving me for me (@KimCooper51) reported

    @TexyLefty @PTini_ @hbomax Let me know if you have any other problems

  • WillyJDub1 ***** J Dub (@WillyJDub1) reported

    @HBOMaxHelp I consistently have trouble watching anything on hbomax. Friends of mine say they "power through" the constant hiccups when viewing, yet still agree hbomax has issues. I'm not experiencing these frequent troubles with other streaming services. Very unfortunate.

  • BReeZy____B Carter Bastian (@BReeZy____B) reported

    @HBOMaxHelp why does HBO buffer when I open a new tab? I've watched curb your enthusiasm like 6 times all the way through. I like to have it on in the background while I do other stuff. This new "feature" is a deal-breaker

  • mitchesm7 Sean Mitchell (@mitchesm7) reported

    @HBOMaxHelp AppleTV. Videos from every other app work fine.

  • aconc95 Alexa (@aconc95) reported

    How long exactly is @hbomax going to just allow the insane fast forward/rewind issue to go on?? Like come on.

  • Brittneymoenae Britt (@Brittneymoenae) reported

    @hbomax interface will most definitely be their downfall. Stop spending money on buying rights for films and series and start spending money on more servers and tech! Why i gotta delete the app and redownloaded to download an episode… I’ve been trying for 10 minutes lol lord

  • BittnerAmy Amy Bittner (@BittnerAmy) reported

    @HBOMaxHelp The clips from the shows also play just fine. Just not the full episode. Keep getting error 905

  • PCSmith72 Christian 🗡️👑🐝 (@PCSmith72) reported

    One day I'm going to launch the @hbomax app and it's gonna work on the first try and I'm going to die.

  • SJStallard Samantha Stallard (@SJStallard) reported

    To the @hbomax intern: I once panicked in a GIANT client meeting early in my career. Instead of powering on, I logged off and had an anxiety attack at my desk. One problem - I was the meeting host and kicked off the other 50+ people on the call. Don't let one oops ruin you.

  • burkeholland Burke Holland (@burkeholland) reported

    @stevewoody82 @dmorelli9 @HBOMaxHelp Yeah - it's bad. Data is lost (although I don't remember if that was a big deal in my case) and the backup itself rarely takes correctly in a distributed system in 2004. It's just a huge mess and a TON of work that nobody wants to do.

  • NikolasKalar Nikolas Kalar (@NikolasKalar) reported

    Hey @HBOMaxHelp when are you going to fix the subtitles on Gomorrah season 4? "English closed captioning" and "English subtitles" are completely different things. It's near impossible to watch as it stands now. Text takes up most of the screen, is unevenly placed, and lags behind

  • LADYXSUEBEE Susan (@LADYXSUEBEE) reported

    @BittnerAmy @HBOMaxHelp I was having trouble w/this show too on xfinity flex. Finally got it to work for one episode but not loading again trying to watch another. I restarted the app when the error screen came up but it's still having problems. I miss having it on cable cuz I never had issues then

  • Diesel_Labs Diesel Labs (@Diesel_Labs) reported

    The honorable mentions go to @hulu and @hbomax which have 19% and 18% overlaps with the #Manifest audience respectively. These two platforms are in the middle of the pack, meaning the show would help pull in some new users and also engage smaller cohorts of existing audiences.

  • greg_meyers keleko Meyers (@greg_meyers) reported

    @HBOMaxHelp Okay, so did everything it said in the help center for the streaming service, however, it still acts up. I think y'all should take the service and fix it because this is messed up. Why am I paying for this if y'all cannot even get your service right? #FIX #THEPROBLEM

  • greg_meyers keleko Meyers (@greg_meyers) reported

    @HBOMaxHelp Okay, so I did everything it said in (troubleshoot) for the streaming service, however, it still acts up. I think y'all should take the service down, and fix it because this is messed up. Why am I paying for this if y'all cannot even get your service right? #FIX #THEPROBLEM

  • josevelajr José Vela Jr. (@josevelajr) reported

    @hilgoldstein @hbomax I have persistent crashing issues and bugs like this. It sucks.

  • SmurfSyndrome SmurfSyndrome (@SmurfSyndrome) reported

    @hbomax well it would be nice to use hbo max but it's not working on the playstation and when it does i get a crappy blurry picture throughout. the worst being that it freezes completely so i have to be using my laptop since my smart tv doesn't have your app .....

  • crankyashley Ashley Wade (@crankyashley) reported

    @HBOMaxHelp Yeah we've done that more than once. This is an issue that has persisted for at least a month.

  • allanson16 16, the second (@allanson16) reported

    If only @hbomax had a better UI and good recommendations from its vast library, it could be the biggest streaming service. But all they do is nonsense!! They add the good stuff but you can’t find nothing!! Terrible!!

  • keekzzzzzz Junk Archer (@keekzzzzzz) reported

    @hbomax does your app ever work?

  • Jack_Fetch Jack Fetch (@Jack_Fetch) reported

    Hey @hbomax why is your app on my TV so terrible? Half the things won't load. I'd like to watch the latest Last Week Tonight but it just sits there on a blank screen trying to load.

  • filmdale2017 Dale Brown (@filmdale2017) reported

    @hbomax you rewind fast forward mechanisms update sucks. Please fix this.