HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (36%)
• Crashing (25%)
• Buffering (20%)
• Playback Issues (15%)
• Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Sign in	10 days ago
Frontonas	Video Quality	12 days ago
Montpellier	Playback Issues	21 days ago
Tijuana	Crashing	23 days ago
Le Teil	Playback Issues	24 days ago
Sainte-Marie	Crashing	25 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Erica DiWren (@EricaDiwren) reported 3 seconds ago

  @LiveLaughLDP @LouDPhillips @hbomax 🤭 We Moms ! I am digging for a deeper plot and thinking "what am i missing here?", when the 'plot' is the characters and weirdness right in front of me.! Had the same problem with ERIC IDLE when everyone else was laughing at Monte Python! Weird, twisted, was NORMAL to my fam?

• 
  TexasChica (@hookedontxmusic) reported 28 seconds ago

  @hbomaxhelp You guys have had loads of time to fix the issue. It's not just me, it seems to be the Max app.

• 
  ~Śarah🤗~ ⚆⚆ (@sharkinjeans1) reported 30 seconds ago

  @DiscoveryID @hbomax What a terrible fit You made with #quirkyloverosee Among those who know you are being laughed at so hard for being such a willing vessel for her lies , she was never involved in the paradise house and she produces feeder stuff to this day 👏👏👏👏

• 
  NueNuee🎙💓✨ (@NuechieBradshaw) reported 10 minutes ago

  @hbomax fix that ******* lagging before I cancel this **** like nino!

• 
  Jason Green (@JasonGreen464) reported 10 minutes ago

  @HBO @hbomax Wouldn't moving people from less polluting third world countries to more polluting first world countries make the problem worse?

• 
  JohnCB500 (@JohnCB500) reported 15 minutes ago

  @hbomax @bikesontnt I need help to connect to the stream

• 
  Stefano (@stritenata) reported 15 minutes ago

  @hbomax can we have an option to turn off commentary on a match but still hear the court? The commentary on the Fritz match is just awful and it ruining the match

• 
  Chief Rocka (@ishnateh) reported 15 minutes ago

  @hbomax fix your stupid app

• 
  TopDawgBets (@TopDawgBets) reported 17 minutes ago

  @hbomax fix the Tiafoe match NOW!!

• 
  Koby ☯︎ (@halibuckets) reported 18 minutes ago

  @RickandMorty @hbomax literally the worst character you could’ve chosen to make a spin-off of

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿GRISWOLD🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@123griswold321) reported 18 minutes ago

  @AEW @tntdrama @hbomax Prey that Divine Dominion retains. TayJay are awful.

• 
  ⛈️Dakota🌪 (@CSXK921) reported 19 minutes ago

  @hbomax Not a huge issue but the live in-car camera for Josh Berry does not have josh or spotter audio. I did refresh to no avail. Hope no other cars are having the same issue.

• 
  Jimmy Flinders (@FlindersJimmy) reported 20 minutes ago

  Hey @hbomax, where is the @TommyPaul1 match? Why when I try to go from the small window in multiview to fullscreen it takes me to a random court being cleaned off? And no Paul Hijikata choice in the RG menu. Would be great if you could fix this.

• 
  Uno | Bookers sugar papi 𓆩♡𓆪 (@uhavefckinguno) reported 21 minutes ago

  @hbomax why are you always down bro? I pay YOU to work FOR ME

• 
  The King In The North 🍉 (@matt_ixxi) reported 29 minutes ago

  @hbomax Be interesting to see how the showrunners are going to paint Rhaenyra as the good person in this series…she did some terrible things after she took King’s Landing 👀

• 
  Ronnie Clarke (@ronnieClarke69) reported 32 minutes ago

  @footballontnt why is your picture so bad on @hbomax ? Using the android tv app ? Was never this bad on Discovery Awful

• 
  🇺🇲 That James 🍍🐉 (@geek3point0) reported 33 minutes ago

  @hbomax Support gets even worse. They escalated my problem to specialize support for what reason? Oh to ask the same questions that have been answered a dozen times and give me no solutions. Who are they hiring over there?

• 
  Dave Holland (@DaveH88987147) reported 37 minutes ago

  @WabySigma @TNTSportsUS @hbomax fix your app

• 
  JaxTeller718 ⭕ (@JaxTeller718) reported 40 minutes ago

  @hbomaxhelp @TheEricGoldman Dear HBO Max Help I tried your suggestion but it did not seem to clear up the issue. This method does not seem to fix dogshi*t decisions made by a streaming company. I will continue to look for a fix and will get back to you when I find it

• 
  CM (@MrChrisMetler) reported 42 minutes ago

  @hbomax @HBO Looks god awful. Much like post-hiatus Curb seasons.

• 
  LocalHooker (@LocalHooker1012) reported 43 minutes ago

  @hbomax FIX THE ******* FRENCH OPEN FEEDS YOU *** CLOWNS

• 
  巨屌色TOP (@hornybean19cm_) reported 45 minutes ago

  @RivetSoro_ @hbomax @euphoriaHBO It’s definite not for nothing…. If Maddy didn’t ask for help Cassie would be dead too.

• 
  King Stock (@KingStock69) reported 46 minutes ago

  why does @hbomax phucking suck now. been kicked off streaming Roland Garros about 10 times so far. No internet issues - app just sucks. Fix your **** if you want to charge people. Horrible! Literally could not even watch Stan Wawrinka’s last point of @rolandgarros bc HBO sucks

• 
  backtomalik 🐥 (@back2malik) reported 47 minutes ago

  I just want to watch Eala V Paolini .. @espn is the worst. I beg for @hbomax to take over for the foreseeable future!

• 
  King's Fool (@FeistyClown1066) reported 48 minutes ago

  @Nerdrotics @HouseofDragon @hbomax Nah Viserys was a weak sissy who caused a succession crisis then shoved his head in the sand and just pretended it was never there instead of tackling the issue head on before blood started flowing.

• 
  HH🐿🇺🇸🐾 (@HHluvscritters) reported 53 minutes ago

  @AndyFromAustin @hbomax @HBO Having the same problem through Roku

• 
  iced.teaa (@alexoceann) reported 53 minutes ago

  @HoganBets14605 @hbomax it’s awful how the match hasn’t finished yet there’s no live feed I can find, and it starts the playback of the match from the beginning? Is this only me?

• 
  GAVI Y PEDRI (@aelskk) reported 58 minutes ago

  @hbomax HBOMAX please make it happen I actually want Connor Storrie to work so bad with Stuart Campbell and Mitchell Robertson 😭😭 or yet make Connor work for a Richard Gadd production

• 
  THE Reeses University Alumni (@JuiceBoxHero8) reported 58 minutes ago

  @TonyKhan please work with @hbomax to not have its users have to switch streams when it is a split Dynamite/Collision. Very inconvenient for users of the app. #AEWDynamite #AEWCollision

• 
  Kc (@thatkcguy__) reported 60 minutes ago

  @Rick_LifeCoach @hbomax @VerizonSupport I’ve been having this issue for a week now