HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 12/07/2025 11:10

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Sign in (32%)

    Sign in (32%)

  2. Playback Issues (30%)

    Playback Issues (30%)

  3. Buffering (18%)

    Buffering (18%)

  4. Crashing (18%)

    Crashing (18%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoZapopan Sign in
United StatesWoodland Sign in
United StatesOrlando Playback Issues
United StatesSaint Paul Video Quality
United StatesSeattle Sign in
United StatesChambersburg Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • mhetrick14 MH (@mhetrick14) reported

    @HBOMaxHelp been having issues getting anything to play. Just get a black screen. I can scrub through a show but it will never play. I'm on a Sony X900H. Uninstall/reinstall works for a few days then problem comes back.

  • celinde_louisa Celinde (@celinde_louisa) reported

    @hbomax Where can we see it in normal quality?

  • Leslie_Targ97 Leslie Cárdenas (@Leslie_Targ97) reported

    @HBOMaxHelp I’m constantly experiencing download errors on the iPhone 13 ProMax app. The download errors are constant and the app started crashing on me earlier when I was trying to watch a downloaded episode.

  • EBD_III EBD.III (@EBD_III) reported

    @HBO @hbomax I’m rewatching GOMORRAH and I get to season 4 and there’s no option for original Italian and it defaults to these garbage English overdubs. Lmk when you fix this. Seasons 1-3 we’re fine.

  • rogerdooley Roger Dooley (@rogerdooley) reported

    @markaldan @hbomax I used to watch American movies in Mexico with Spanish subtitles. The translators made so many errors and often missed humor.

  • FTFCapital FightTheFed Capital (@FTFCapital) reported

    $WBD has been caught up in the terrible sentiment surrounding the streaming industry underpinned by $NFLX loss of subscribers in the last quarter. During the same quarter @hbomax & @discoveryplus added > 3M subscribers. /2

  • dylanswg Dylan (@dylanswg) reported

    @hbomax Got an unlimited elite plan and just randomly got an account expired message. None of the troubleshooting they post on the forums work. Please help me restore.

  • RHPD8645 RHPD3 (@RHPD8645) reported

    @HBODocs @hbomax Shout out to Nathan and his wife. The worst of the lot and easily the most inauthentic.

  • rjcorde J. Cordé (@rjcorde) reported

    Dear @STARZ and @hbomax just like yall want yall money every month. We won't our apps to work. Geez.

  • fiaooc fia🏴‍☠️🍑 (@fiaooc) reported

    @hbomax A Play from the beginning button on your app would be nice thanks 🌚 hbo go is the worst app among steaming services aaaarhghhh

  • andreaw032 pmw (@andreaw032) reported

    ANYONE ELSE HAS ISSUES WITH HBO SIGN IN WITH PROVIDER @hbomax PLEASE HELP IMMEDIATELY. Cant sign in anywhere not my computer not my apple tv not my phone. Wtfff

  • MattInRealLife MattIRL is at SDCC (@MattInRealLife) reported

    I'm still laughing about this. The girl behind me at the @hbomax #SDCC booth waited almost an hour to have a prize/swag item "air dropped" to her. She won an "exclusive sneak peek trailer" for a show. She looked like she was on the verge of tears. Awful, awful marketing.

  • mcavoyjoy kira ☂️ \W/ (@mcavoyjoy) reported

    @WestworldHBO @hbomax I knew Bernard would fix Maeve 🥰

  • RHPD8645 RHPD3 (@RHPD8645) reported

    @HBODocs @hbomax Seriously some of the most narcissistic and selfish people and worst of all is the negative effect they will have on their children’s growth and development.

  • SpazzBunny Miranda Spoox McH. (@SpazzBunny) reported

    @hbomax @HouseofDragon My iPhone gets hot super fast when I have my dragon out? Is this an issue?

  • BrittanyHufford Brittany (@BrittanyHufford) reported

    Is anyone else having issues with @hbomax ? Mine keeps crashing every time I try to watch someone. All the other apps on my TV are working just fine and there's nothing wrong with my wifi

  • RHPD8645 RHPD3 (@RHPD8645) reported

    @HBODocs @hbomax This is one of the worst docu-series I’ve watched thus far. Just platforming insufferable fascist fools who mischaracterize Anarchy.

  • ScottAVancil Scott Vancil (@ScottAVancil) reported

    @HBOMaxHelp Yeah it’s not a connection issue. The frame rate is just wrong.

  • kaitlynpotts Kaitlyn Potts (@kaitlynpotts) reported

    @hbomax fix your ****. I’m just trying to watch The OC🙄

  • DouglasEBlake Douglas Blake 🇺🇲🇺🇦🇺🇳⚾🌊🌈 (@DouglasEBlake) reported

    Received mailing from @DIRECTV for free Sunday Ticket. I don't get 701-718 channels. Who do I contact to fix and at same time not screw up my free @hbomax and internet service through cell phone service from @ATT ?

  • CzarTooFar K I N G Quan (@CzarTooFar) reported

    Fix ya got damn app @hbomax

  • IrishMike_076 Black Hat Irish Mike (@IrishMike_076) reported

    @hbomax @HBO @HBOMaxHelp Can anyone fix the “Game of Thrones” series on HBO Max? It’s cutting off at the last minute of every show.

  • RockheadTG Travis Gibbs (@RockheadTG) reported

    I noticed a few episodes of Impractical Jokers are not on streaming (2 episodes missing on season 4, 1ep on season 7, & 2ep on season 8). I could guess why but still, just not right at all, especially when those episodes haven’t been on TV for awhile too. Any fix? @hbomax @truTV

  • thorn_sebastian Sebastian Thörn (@thorn_sebastian) reported

    @HBOMaxNordic @hbomax terrible

  • vjOuttaSight Vijay Singhal (@vjOuttaSight) reported

    @HBOMaxHelp Audio Description is not working for the 2003 movie, Daredevil. It is a bit ironic that a movie about a blind guy does not have ADA accessibility for the blind. In any case, can you help?

  • chaIotra َ🦭 (@chaIotra) reported

    @dunkacinoo @hbomax wait that is actually terrible. WHERE IS THE MOVIE GOING THEN?!!

  • yung_shaney S H A N E (@yung_shaney) reported

    Help, HBO max keeps turning on the substitles every time a new episode starts. It never did this before and idk how to turn it off :’( @hbomax

  • slasherhomo chris 🍂 || seeing wallows 10/9 (@slasherhomo) reported

    @hbomax so when are yall gonna fix the app on roku tvs so it doesn’t crash every time i try to watch something

  • Leslie_Targ97 Leslie Cárdenas (@Leslie_Targ97) reported

    The @hbomax app is the literal WORST streaming app and is always giving me download errors and crashing on me. 💀😡

  • altacadabra altacadabra (@altacadabra) reported

    i think @hbomax might have the worst app on the planet. certainly the worst on the fire tv. multiple reasons but the most annoying atm is skipping to the next episode 10-15 seconds early unless i catch it in time to stop it