HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (35%)
• Crashing (24%)
• Buffering (23%)
• Playback Issues (15%)
• Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Sign in	7 days ago
Frontonas	Video Quality	10 days ago
Montpellier	Playback Issues	18 days ago
Tijuana	Crashing	21 days ago
Le Teil	Playback Issues	21 days ago
Sainte-Marie	Crashing	22 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GGTHNX (@goodgamethanks) reported 3 minutes ago

  @JamesGunn @hbomax I'm afraid that this looks terrible.

• 
  Jack Logan (@jack4u2b) reported 5 minutes ago

  @hbomax the sound quality is really bad. #FranchOpen

• 
  Jamie Campbell (@spacegauche) reported 6 minutes ago

  @hbomaxhelp People who purchased the AEW PPV through HBOMax are unable to replay the event. It's listed as "upcoming" with no replay option. Can you please fix this issued? CC: @AEW

• 
  GAHRO (@GAHRO7) reported 6 minutes ago

  @hbomax It's 2026 and Hollywood is still doing the "replace the old, broken, deadbeat white character with the universally superior black one." This **** is so tiresome. Won't watch it.

• 
  łīkęðbynøné (@IJNuwillProsper) reported 7 minutes ago

  @RivetSoro_ @hbomax @euphoriaHBO Women too funny mehn... This is exactly what happens in real life. You women will tell a man you aren't married to or dating your life problems like pay my bills, buy me a Benz, etc., and y'all expect him not to ask for anything in return? Pls grow up

• 
  Michael Brand (@michaelbrandorg) reported 11 minutes ago

  @hbomaxhelp On @roku, can't get MTL-CAR hockey game. Erroneous message, "Event has ended". Have a fix?

• 
  Brandon. 🏳️‍🌈 #TeamAkeria #***** (@brandon_smotek) reported 12 minutes ago

  Can you please help me? @hbomaxhelp I’ve been trying to get this cancelled Roku subscription unlinked from my account so I can activate the Disney+, Hulu, HBO Max bundle on my account

• 
  Tyler (@tylermcg97) reported 14 minutes ago

  @NASCAR @hbomax the spotter audio for the 24 car William Byron is not working, please get this fixed

• 
  GreenBean24 (@GreenSwag24) reported 16 minutes ago

  @hbomaxhelp @TheEricGoldman There’s nothing in that website that the user can use to fix it themselves lmao you’re developers need to fix it

• 
  Ian Holmes 💙 ⚒ (@IaninAD) reported 16 minutes ago

  @hbomax is ruining this final. Awful picture quality

• 
  JaxTeller718 ⭕ (@JaxTeller718) reported 17 minutes ago

  @hbomaxhelp @TheEricGoldman Dear HBO Max Help I tried your suggestion but it did not seem to clear up the issue. This method does not seem to fix dogshi*t decisions made by a streaming company. I will continue to look for a fix and will get back to you when I find it

• 
  Dave Holland (@DaveH88987147) reported 21 minutes ago

  @hbomaxhelp It was not on the Apple TV nor the LG TV app at the time. A few people on X noted this issue. The match was classified as “completed” and available for replay when it wasn’t completed. This was clearly a technical issue on HBO.

• 
  Winners Take All 🏁 (@P1Flag) reported 30 minutes ago

  @DerekDeedok @hbomax No ads and no issues on the FIAWEC+ app and subscription

• 
  Jay (@AvengerUpsilon) reported 31 minutes ago

  @hbomax Looks ******* awful.

• 
  GAVI Y PEDRI (@aelskk) reported 33 minutes ago

  @hbomax HBOMAX please make it happen I actually want Connor Storrie to work so bad with Stuart Campbell and Mitchell Robertson 😭😭 or yet make Connor work for a Richard Gadd production

• 
  The Evertonians have gone berserk (@NilSatis18781) reported 34 minutes ago

  @footballontnt @tntsports @hbomax Can we get George Graham off the video camera. This angle is awful and spoiling this final

• 
  Slippyfireblood87 (@Firebloodjrb) reported 35 minutes ago

  @HouseofDragon @hbomax Cool my issue is the characters are mostly dull

• 
  King Stock (@KingStock69) reported 35 minutes ago

  @hbomax Your app is $hit. All it doesnia crash all day during #FrenchOpen Why am I paying you. I gave up and now switched to TV bc your app sucks!!!!!! #RipOff #Scammers

• 
  巨屌色TOP (@hornybean19cm_) reported 38 minutes ago

  @RivetSoro_ @hbomax @euphoriaHBO It’s definite not for nothing…. If Maddy didn’t ask for help Cassie would be dead too.

• 
  DJ House (@DJHouse82) reported 38 minutes ago

  Slow horses I watched Severance season 1 tried to watch season 2 and couldn’t get into it, but the biggest problem i have is how they do the episodes. If hbo shows at least a hour long episode everyone should. @hbomax is the best and they never put a 28 minute episode out that’s ridiculous

• 
  Megan (@Megan920778) reported 42 minutes ago

  @LalaLm327 @hbomax Again so angry? Might wanna go deal with those issues of yours.

• 
  THE Reeses University Alumni (@JuiceBoxHero8) reported 47 minutes ago

  @TonyKhan please work with @hbomax to not have its users have to switch streams when it is a split Dynamite/Collision. Very inconvenient for users of the app. #AEWDynamite #AEWCollision

• 
  Alan Williams (@apwbowdon) reported 47 minutes ago

  A wonderful money-making idea for @footballontnt and @hbomax ... have a commentators mute button. Crowd atmosphere only. The habitof their pundits and mike-men to talk incessantly is terrible. #STFU !

• 
  BP in Pepper Pike (@BPOhio2015) reported 48 minutes ago

  @hbomax @HBO The new Larry David “History Show” on HBO is terrible. He needs to go back to “Curb Your Enthusiasm” or just retire! 👴🏻

• 
  Johnny Nil (@Johnny_Nil) reported 49 minutes ago

  @hbomax Trying to log into Max with my cable provider and I keep getting an error message. What's up?

• 
  dj sensitive **** (@jelvis8) reported 50 minutes ago

  Hello @hbomax please fix Spring Breakers

• 
  Heywood Jablohmi (@Un4goten_Syn) reported 51 minutes ago

  @hbomax @HBO Choices for Vernon and Petunia are questionable considering that Vernon isn't a large beefy man and Petunia looks like a goddamn serial killer. There's other issues but I'll leave it there today.

• 
  scott ziff (@conedx) reported 52 minutes ago

  @AEW @TBSNetwork @hbomax the term "go away heat" gets thrown around a lot. lio rush has "i'll genuinely stop watching the show heat". it's the worst most painfully cringe inducing gimmick i've seen in decades of watching wrasslin'. fingers crossed that match is in the final hour so i don't miss much.

• 
  Layzee Texican (@HellaLayzee) reported 54 minutes ago

  @Jennife9412 @DiscoveryID @hbomax NO she doesn't and that's a big ******* problem in my book.

• 
  Bob Loblaw (@HALA07MADRD) reported 57 minutes ago

  @JamesGunn @hbomax This looks awful