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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (32%)
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Playback Issues (25%)
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Crashing (21%)
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Buffering (19%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Los Angeles |
Crashing | |
| Chicago |
Video Quality | |
| Houston |
Sign in | |
| Cornersville |
Crashing | |
 São Francisco do Sul |
Sign in | |
| Holden |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@lavosslayer) reported
@TheMatrixMovie @hbomax An ~$150m budget, 2 1/2 hour CW movie... Over the top acting, boring action scenes, super preachy writing that feel like the writers and director were constantly patting themselves on the back instead of filming something great! In other words, a terrible film!
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Deejay Father Mogul28
(@dhv37kk) reported
@RickandMorty @hbomax This movie was terrible
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WAVIronin 🔥🌊🙂😈
(@adr_eternal) reported
@HBOMaxHelp That didn't work at all
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🦇🃏 I'm Batman? ❄☃️
(@LeoniDanilovich) reported
@kage_dhiren @hbomax No, not that. It's just when a movie hits theatres it can usually take a while til theres a good dvd quality version up. Disney has pretty good security against it.
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Kenny Deluxe
(@KingKenboi) reported
@lame_luka @hbomax Nothing can be worst then the 2nd Matrix movie tho😭
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wollyy
(@wollyy2) reported
@HBOMaxHelp Hello, can you help me? Google Play keeps declining my payment.
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Emi
(@RedRedSky_) reported
@hbomax Absolutely terrible writing.
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Bent Stamnes
(@gloom303) reported
@HBOMaxHelp @HBOMaxNordic Thank you, that answers my question. Just a tip: update your help pages to make it explicit instead of inferred. :)
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BRUCHALDIN
(@kage_dhiren) reported
lessgoo just one day after release Matrix 4 is available to pirate at the same quality as on @hbomax.
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Sean Berry
(@seanberry) reported
Hello @hbomax I am trying to watch @AndJustLikeThat and there are audio problems. Every time Sarah Jessica Parker comes on screen there is the sound of my wife repeatedly muttering, “Oh my God, she looks so good. Look how good she looks!”
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Keith Shapiro
(@keithwshapiro) reported
@MattorShirley @JuddApatow @hbomax Yes!!! They need to fix this, really ruins the feel of the show
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💫hexes and plexes🌙
(@alli_rico) reported
@HBOMaxHelp You can fix the issue by giving users the option to choose what video quality they want to watch instead of forcing us to use the highest quality available to our TV.
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WAVIronin 🔥🌊🙂😈
(@adr_eternal) reported
@hbomax Anyone else having issues when trying to use HBO Max on their PS4?
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Ugly Bunny
(@UglyBunnyJase) reported
@TheMatrixMovie @hbomax Absolute terrible movie. Please make a blue pill so I can go back to sleep into a world where this was never made.
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Joseph Dunnam
(@Dunnam0127) reported
@HBOMaxHelp I have trouble leaving the page . I watch a show or movie but forget where to get out of the page
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Deejay Father Mogul28
(@dhv37kk) reported
@Thee_LBG @RickandMorty @hbomax Awful
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Karen 💜🤍💚
(@KarenNI) reported
@AndJustLikeThat @hbomax So sad at the direction taken of this much loved series..I'm just not feeling this at all. Big has died and Carrie trails around comedy clubs and is back to work podcasting? No way. She had a more severe reaction when he turned up with Natasha on the beach.
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Kenny
(@Trevor16111960) reported
@athena606 @hbomax @ATT So actually I was able to get back on. I just had to sign out and sign back into HBO. I don’t known if that will work for you but I hope you get yours resolved as well
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TIMTHOMAS
(@El_Gato__Grande) reported
@HBOMaxHelp app is telling me I'm offline, no connection. Clearly I am not or I couldn't tweet. All other streaming services work fine. Android device.
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Tamara
(@tamaravev) reported
I'm absolutely the target audience for the @TheMatrixMovie reboot: a disenchanted quasi-millennial who prefers nostalgia to cinematic quality and is willing (though financially unable) to pay a month of @hbomax to rewatch the whole damn franchise on Christmas morning
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James Lloyd
(@jamesplloyd) reported
@AlubaCap Because @hbomax is a car-crash?
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WAVIronin 🔥🌊🙂😈
(@adr_eternal) reported
@hbomax Anyone else having issues with HBO Max not playing on their PS4?
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Gvnrmsxy
(@gvnrmsxyz) reported
@hbomax @TheMatrixMovie Worst movie of Matrix. Unbelievable! Disgusting
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B.J. Van Griffin
(@MrVanGriffin) reported
Good morning to everyone except @hbomax and @paramountplus! It shouldn't take 45 minutes to get through a 24 min episode! FIX IT!
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StevePAgosto
(@steve70546) reported
@m_pongco @hbomax I was going to clue you in as to what your issue is, but now I'm not. You were rude to that guy.
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Bent Stamnes
(@gloom303) reported
@HBOMaxHelp Right — that’s what the help pages say as well, but it doesn’t answer the question. I’m on the premium plan but I’m in Norway. When will it be available in Norway/outside of the US?
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G
(@Schmergledorf) reported
@hbomax Because it’s so terrible?
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Tony Hon Crypto
(@TonyHonCrypto) reported
@HBOMaxHelp It's been done... With no luck or change to my issue...
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Mark Gilson 🌱
(@plasmaphase) reported
@TheMatrixMovie @hbomax Not only is this a terrible movie, they also managed to ruin "Wake Up" by RATM by remaking it as well.
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Crypto Cromwell
(@EyeCouldBeWrong) reported
@hbomax you app sucks donkey *****. Love your content. Your matrix won’t stop buffering and I’m on fiber. Fix it please in the name of Jesus.