HBO Max status: streaming issues and outage reports
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Buffering (35%)
- Sign in (31%)
- Playback Issues (15%)
- Crashing (14%)
- Video Quality (5%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 9 hours ago |
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Sign in | 4 days ago |
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Sign in | 5 days ago |
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Crashing | 6 days ago |
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Sign in | 6 days ago |
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Video Quality | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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A B (@Crazyglue101) reported@hbomaxhelp How do I get a refund for AEW revolution the purchase did not work at all
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maligator (@kohoccm) reported@LGUS @hbomax Bought an LG stove Dec 2025 — broke within a week. 5 service visits, none fixed it. 4‑hour windows cost me work/pay. Escalations ignored, no callback. LG service is terrible — do your research before buying.
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Drew Griffin (@VenusHeadTrap) reported@CutSchumacher @hbomax I like your optimism. But as I recall a lot of work was done on A3 assembly. There’s even some muffled dialogue. The BF work print I saw was great and feels like a finished film, but it has that disruptive time code over the picture and borrowed music from popular movies
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🇺🇸HairForceOne🇺🇸 (@47ShadesOfMaga) reported@hbomax @StreamOnMax Keep going with the woke BULLSHIT on The Pitt, and you’ll lose this viewer and the REST of our ED. Ridiculous. You have a solid, medically accurate (to a point) show, but yet EVERY week, some woke **** slips its way in the episode. This week? ICE And let me inform you if this- Not ONE of us working in a busy ED care if people are LEAVING the EMERGENCY WAITING ROOM for their NON EMERGENCY ISSUES. Jerkoffs.
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ROC (@RoCraken) reported@hbomax literally worst interface ever. What am I paying for?
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M̷s̷ ̷N̷e̷r̷d̷ ̷W̷o̷r̷l̷d̷ ̷O̷r̷d̷e̷r̷ (@ChibiRenjiLover) reported@hbomax it sucks that I can only stream the @AEW ppvs on one device at a time. I work nights so it'd be nice to watch from work while my husband watches at home... 😒😒😒
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AdvisingAbyss93 (@AAbyss93) reported@JamesGunn @hbomax What do you mean “only one”??? That’s not how the rings work…
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katie Henderson (@katiehe201587) reported@hbomaxhelp Been in an email loop with support doing the same troubleshooting steps repeatedly. Issue: Friends degrades in picture quality after ~15-20 min, every time, only that show. App updated, reinstalled, TV restarted — multiple times. Need actual escalation.
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RubenOnRodeo (@RubenOnRodeo) reported@aaronrift @hbomax Same here tried to get a refund told me I had to contact another company and that they couldn’t help me
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TomTom (@tleeinlonoke) reported@hbomax 5 episodes of Born to Bowl is simply not going to work. We need much more.
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rafaa (@AbuelaSoyPutazo) reported@Ranger_teimoso @hbomax Yeah that looks awful too
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David Ibe (@cyberibe) reported@hbomaxhelp Streaming issues with your coverage of NCAA men's tournament. Live stream breaks to a commercial then the pictures freezes after the commercial ends. Sat there for a couple minutes the first time this happened, then backed out and restarted. 4 times today!!
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Fronkensteen (@Fronkensteen) reportedDammit, @hbomax … the finale of #DTFStLouis hurt my soul. Floyd Smernitch deserved so much better. 😭my tiny bird heart is broken.
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?? (@PsychoDad7820) reported@hbomax It’s a guy never a girl . Has mental problems and you push this trash
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Coach Alpha Dawg Greg (@CoachDawg34) reported@Serious_Falcon @hbomax i see you missed the part where the vampire told him the bible verses don’t work that’s when he realized church couldn’t save him either only God can and wanted him to carve his own path
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Andey E (@AndeyRay) reported@hbomax why the hell is @dennyhamlin on board camera just facing him. Show us the racing and what’s out front. This is terrible @NASCAR
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Irwin M. Fletcher (@IrwinMFlet32077) reportedoffended by Bateman and the idiots that did @HBO @hbomax DTF St. Louis. What an AWFUL ******* show. So talking slowly and or whatever Bateman does is funny? Every episode this slow delivery of talking like dumbasses is funny. Get this trash off of Max #DTFStLouis #HBOMAx
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Christen (@_JustAGoodGirl) reported@hbomax Now why are you telling me that I can’t use my account at work and at home? Do you pay my bill?
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Annie (@annlau613) reported@hbomax Is this gonna be as crazy as Baby Reindeer because that show was like a car crash I couldn't look away from
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eliteal (@eliteal210) reported@ethankoo22 @hbomax understandable, but since it looks like her condition is deteriorating it could potentially affect her ability to be an attending. a 10 sec absence seizure when you have someone's life in your hands is a huge problem.
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lee 🤠 (@harveyleeee) reported@hbomax y’all gotta fix these ads. i can’t even watch the pitt in peace without them popping up and not going away
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Mr. T-1000 (@BubbaGimp79) reported@hbomax This is complete BS. Why can't I just sign in with my provider like I used to be able to. I lost all of my settings because of it. 🤬
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Spicy P (@Peletta_33) reported@paramountplus streaming is butt, can't get through a full show without 7 errors and restarts @hbomax is constant interruptions too...how do they expect people to continue to pay monthly with this *** service
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Eli (@guevanex) reportedFix the stream @hbomax @AEW unwatchable with audio delay
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Steveg561 (@SteveG561) reported@hbomax been trying to contact customer service for over an hour your AEW Revolution stream doesn’t work I want my ******* money back!!!!!
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Gary Bibby (@garybibby) reported@NOWTV your trailer about @hbomax coming together has a spoiler from Heated Rivalry in it, please fix that.
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Bonnie (@JohnnyBoyp7g5) reported@JamesGunn @hbomax Awful color and it’s called a corps for a reason
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thinksojoe (@thinksojoe) reportedI've been a fan of this dude since he was Prince Puma, and had been enjoying his work in AEW, but I have seen first-hand how badly MS can affect someone, and have helped raise money for MS charities. @TonyKhan I hope you know I'm turning off @hbomax whenever he's on.
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ShaneSays (@ShaneSaysFF) reported@BorisVagner @hbomax Just glitchy, algorithm sucks, always has issues when you stop and restart shows and then tonight's AEW PPV disaster
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Domina89 (@dinomite1989) reported@hbomax @Sarahnb232463 Surprised you didn’t get Gerran to do press for the Pitt in the UK