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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (27%)
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Buffering (25%)
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Sign in (25%)
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Crashing (20%)
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Video Quality (2%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Renton |
Sign in | |
| Santa Maria |
Playback Issues | |
| Newark |
Sign in | |
| Mount Pleasant |
Sign in | |
 Montechiarugolo |
Playback Issues | |
| Holly Ridge |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Marconi Cliche
(@ClicheMarconi) reported
@MadonnaMelanin @hbomax The budget size doesn't guarantee quality writing, direction, etc. The opinion on the the show is divided... you enjoy the quality, while others roundly criticise it. The lack of ratings suggests not enough people cared to find out, or disliked the show for some reason.
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Larry Zerner
(@LarryZerner) reported
@HBOMaxHelp It's not our televisions that are the problem. It's a decision by HBO to broadcast the recaps in low-rez. You need to change things on your end
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tree 💺 #SaveLegendsOfTomorrow
(@sinkshowernstuf) reported
@Linconfree @hbomax @HBOMaxHelp That's true, but I also feel like a shortened season/TV movie would work without the Waverider. They're in prison anyway #SaveLegendsOfTomorrow
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📚 Eric Schwartzman
(@ericschwartzman) reported
from
Santa Monica, California
@hbomax can you pls increase your capacity to deliver your programming. Must have rebooted a dozen times to get through a one hour show. You gotta fix this or I’m gonna churn.
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Oliver Queen
(@OliverQ41746484) reported
This is in itself. So lets keep going because the work is far from done and I want to see my Avalance again. I can't bear to see them kissing guys, like just nope. Not my girls hahaha. Lets keep it gping people #savelegendsoftomorrow @hbomax
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Marconi Cliche
(@ClicheMarconi) reported
@MadonnaMelanin @hbomax You just made a huge assumption. I don't believe we do agree. You can produce quality without a big budget. It's been done in every era of entertainment. High production values don't always mean quality. There's quality in writing, acting, directing, music, etc.
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Emily Pomasl
(@emily_pomasl) reported
@hbomax can you PLEASE fix your service? It literally takes me 5 hours to watch a 2 hour movie bc it lags the WHOLE TIME. Every other app works, so what is wrong with yours????
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MelaninMadonna🌈
(@MadonnaMelanin) reported
@ClicheMarconi So you agree? The show is good it just needs a better budget to execute the vision created by the writers and the showrunner. Glad we agree. 😌 (also, you can direct your feelings to @hbomax. So they can pick it up and give BW the production quality it deserves.👌🏾)
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Lrak Nairb
(@lrak_nairb) reported
@HBOMaxHelp You should go read down detector. The problem is yours, not mine. Troubleshoot your network. Troubleshoot your equipment. Fix your ****.
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Lrak Nairb
(@lrak_nairb) reported
The constant problems with @hbomax crashing are becoming tiresome. It's time for @hbo to fix it's PAID service so that it's reliable.
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#TheStory Little J’s 😳 True UnHollywood Story.
(@littlej1982) reported
@JavierOrtizNY @hbomax I don’t grindr anymore. Not sure what to expect anymore. Im just hoping for a smart, very well hung, well intentioned top man. With integrity that is greater than or equal to #TaylorSwift ‘s. Maybe he is a lawyer so he can help thwart the evil in my life.
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jesseisonfire
(@jessesonfire) reported
@HBOMaxHelp Been having trouble with app on Amazon fire stick and fire TV.
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Oliver Queen
(@OliverQ41746484) reported
I want you all to think for a moment how good it would feel when @hbomax finally saves Legends. When for omce we get to be the reason that the cast smiles, not the way other around? Feels good doesn't it? Paying back the favor. Now get to work #SaveLegendsOfTomorrow
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Christi Graybill
(@Gockomo) reported
@HBOMaxHelp I'm streaming something else now. I will tomorrow if I continue to have issues. I assumed it was a server issue on HBO's side. Able to stream Netflix and Prime right now. Device is Apple TV.
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Chad Westover 📷
(@ChadWestover) reported
@HBOMaxHelp trying to sign in and nothing is working. Different browsers, devices, reset password, cleared cache and cookies, etc. Any help would be appreciated.
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Giulia Lalli
(@lalli_giulia) reported
If #OurFlagMeansDeath wont be renewed by @hbomax I at least hope it will be saved by @netflix, like how it was for Lucifer! There are ****** shows keep going without any problem, and pearls like these always have to fight harder for no reason! #RenewOurFlagMeansDeath
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🏳️⚧️ 🦕 Morgan the Soup Gargoyle 🍜 🪨
(@SoupGargoyle) reported
@HBOMaxHelp I'm watching our flag means death and the message I'm getting says "can't connect, we're having issues connecting to HBO Max right now. please try again." during the disconnections the homepage also won't load, and I've been trying to watch this half hour of TV for ~10 hours now
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Dunstrum
(@Dunstrum) reported
@HBOMaxHelp I have but never got any reply on the issue.
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Alacrity1313
(@alacrity1313) reported
@kjnewton09 @HBOMaxHelp No new batwoman series. For work the actors and writers should learn how to code
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MelaninMadonna🌈
(@MadonnaMelanin) reported
@ClicheMarconi @hbomax I'm confused. You just said that the PRODUCTION team wasn't properly representing the quality of the series. Now, its "High production values don't always mean quality". So what's the truth?
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****** Carlson
(@badhatharry) reported
Hey @hbomax why is your website so terrible?
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Jennifer
(@Jennipeg) reported
@peggyrizzos @hbomax All this effort and i'm just looking at these pictures thinking damn, Jake Johnson has hit his peak. These looks work for him so well. What is this show about? Is another porn show?
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Duffer Swango
(@RafaelEche) reported
@KaxWolf @HBO @hbomax BPD is one of the worst police departments in this country, so yes.
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🏳️⚧️ 🦕 Morgan the Soup Gargoyle 🍜 🪨
(@SoupGargoyle) reported
hey @HBOMaxHelp this is my first day using your service and it's working like absolute garbage so far, can you help me fix this or is it on your end? I just want to watch the gay pirate show please
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Christi Graybill
(@Gockomo) reported
@hbomax isn't loading and hasn't for over an hour. Anyone else having issues?
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directed by jes macallan.
(@bulletbIonde) reported
.@HBOMaxHelp i need help
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John Keller
(@jkeller459) reported
@GlennClarkRadio I know it’s not draft talk but @hbomax We Own This City is incredible. Only after like the first 5 minutes I was hooked. Brilliant work. It saddens, frustrates and makes me outraged by all of this and this is a positive thing.
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͏͏ ͏͏ ͏͏ ͏͏͏͏͏͏͏͏͏͏ ͏͏
(@DcrueI) reported
@LegendsPortalBR Help @HBOMaxHelp @HBOMaxBR #SaveLegendsOfTomorrow
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RKS
(@RebekkahMarks) reported
@MTM130 @RealTimers @hbomax She was EXACTLY the same as a young woman. Her problem is she has had writer's block for 40 years and has also not CHANGED AT ALL in that time period. Her schtick is tired as hell.
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Larry Zerner
(@LarryZerner) reported
@BrianWCollins Yes, I've noticed it happening for a few months now on the Max shows. Hey @hbomax, it's really annoying, please fix that