HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Buffering (36%)
• Sign in (31%)
• Playback Issues (15%)
• Crashing (14%)
• Video Quality (5%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Krefeld	Sign in	4 days ago
East Moriches	Sign in	4 days ago
Baltimore	Crashing	5 days ago
Greenwood	Sign in	6 days ago
Odenton	Video Quality	8 days ago
London	Sign in	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Josh Hayes (@perpetual_hayes) reported 5 minutes ago

  @hbomaxhelp The audio for #AEWRevolution has never synced up with the video. The problem seems to have been there since the main show started after the Zero Hour pre-show. I’ve tried exiting the app and restarting the show a few times, fast-forwarding, pausing, etc.

• 
  Synchronicity (@74Synchronicity) reported 7 minutes ago

  Dear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?

• 
  Skyler Daredevil Spoilers (@HorrorFanSky) reported 7 minutes ago

  @JamesGunn @hbomax Awful tagline

• 
  Michael Shilling (@MikeShilling) reported 8 minutes ago

  Somehow, the audio is even worse of the @hbomax feed of @AEW #dynasty Please fix it @TonyKhan

• 
  Lord Brian Urso, Lead Guitarist of Gideons Mob (@TheMobRules73) reported 9 minutes ago

  @realJacobAirey @JamesGunn @hbomax TOm King is one of the worst "writers" ever to work in comics. utter rubbish. Big man baby.

• 
  Daniel aday (@Daniel_Aday52) reported 14 minutes ago

  @JamesGunn @hbomax This might be the final nail in the coffin if this doesn’t work out

• 
  steph (@WestonFollower) reported 17 minutes ago

  @hbomax if he doesn’t leave these women alone to work… speaking of work bring back samira mohan to clock into season 3🌟

• 
  maul (@tjmadden412) reported 18 minutes ago

  @hbomax @HBO The Pitt is the WORST show on TV. No contest

• 
  David Ibe (@cyberibe) reported 18 minutes ago

  @hbomaxhelp Streaming issues with your coverage of NCAA men's tournament. Live stream breaks to a commercial then the pictures freezes after the commercial ends. Sat there for a couple minutes the first time this happened, then backed out and restarted. 4 times today!!

• 
  moze (@moze) reported 18 minutes ago

  This is like a true CM punk weekend. Terrible stuff popping off to distract from fun events. Is anyone actually wrestling or is it just hot takes and outrage. Holy ****. Is #aewcollision on tonight. That would fun. Might be time to got #aew archives on @hbomax

• 
  rafaa (@AbuelaSoyPutazo) reported 20 minutes ago

  @Ranger_teimoso @hbomax Yeah that looks awful too

• 
  Drew Griffin (@VenusHeadTrap) reported 26 minutes ago

  @CutSchumacher @hbomax I like your optimism. But as I recall a lot of work was done on A3 assembly. There’s even some muffled dialogue. The BF work print I saw was great and feels like a finished film, but it has that disruptive time code over the picture and borrowed music from popular movies

• 
  star (@piningmygrove) reported 27 minutes ago

  @hbomax his legs are so long help

• 
  lee 🤠 (@harveyleeee) reported 28 minutes ago

  @hbomax y’all gotta fix these ads. i can’t even watch the pitt in peace without them popping up and not going away

• 
  Gabe (@TheGWK21) reported 29 minutes ago

  @aaronrift @hbomax Didn’t work for me either I had to just order it through cable and now I have to try and get a refund

• 
  Fronkensteen (@Fronkensteen) reported 31 minutes ago

  Dammit, @hbomax … the finale of #DTFStLouis hurt my soul. Floyd Smernitch deserved so much better. 😭my tiny bird heart is broken.

• 
  EllyButt 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦🇪🇺 (@WotBuwcheeks) reported 32 minutes ago

  @hbomax has awful coverage for the football, why the hell did @footballontnt move there?

• 
  🇺🇸HairForceOne🇺🇸 (@47ShadesOfMaga) reported 35 minutes ago

  @hbomax @StreamOnMax Keep going with the woke BULLSHIT on The Pitt, and you’ll lose this viewer and the REST of our ED. Ridiculous. You have a solid, medically accurate (to a point) show, but yet EVERY week, some woke **** slips its way in the episode. This week? ICE And let me inform you if this- Not ONE of us working in a busy ED care if people are LEAVING the EMERGENCY WAITING ROOM for their NON EMERGENCY ISSUES. Jerkoffs.

• 
  Gerald Preston (@Ger_Pres) reported 35 minutes ago

  FFS, how hard is it for @tntsports to tell people what to do with the new @hbomax app? Do we open a new account with HBO Max? Do we login to HBO with our existing TNT username/password? Come on, throw us a bone here.

• 
  oakstir (@oakstir1) reported 38 minutes ago

  @hbomax Is you app terrible on all android tablets or just my 2?

• 
  TheGreatBabu (@TheGr8Babu) reported 41 minutes ago

  Hey @hbomax y’all need to fix your app! At the very least, add a restart option to episodic shows. Spoilers and having to hit rewind is just bad UX!

• 
  Kevin Sicard (@KevinSicard) reported 42 minutes ago

  @hbomaxhelp #aewrevolution audio is terrible and ruining the show

• 
  Mr. T-1000 (@BubbaGimp79) reported 44 minutes ago

  @hbomax This is complete BS. Why can't I just sign in with my provider like I used to be able to. I lost all of my settings because of it. 🤬

• 
  Newt1970 (@Newt19701) reported 49 minutes ago

  @PenniPerlm76524 @aaronrift @hbomax 45 minutes of the pre show never aired where I’m at but it was fine and no issues once it came on

• 
  Investigation Discovery (@DiscoveryID) reported 51 minutes ago

  She knew what he was capable of. She asked for help. She tried to stop it. But without a crime, no one would intervene. And she was left waiting, knowing something terrible might happen. Watch “Evil Lives Here: My Child The Killer” Tuesday on ID and stream on @HBOMax. #EvilLivesHere

• 
  Breaker (@TwiztidMetal31) reported 51 minutes ago

  @JamesGunn @hbomax Looks terrible. As per usual hard pass.

• 
  Dingus McKringus (@your_worm) reported 55 minutes ago

  On March 15th I ordered @AEW REVOLUTION from @hbomax. The stream did NOT work that night. There are still posts on here confirming that. I paid 42.19. I had to purchase the stream from Amazon so I was out another 50 dollars. I asked for a refund that night. Because I purchased

• 
  Veritas Libertas (@VeritasLiberta8) reported 59 minutes ago

  Hey @hbomax fix your audio

• 
  Shannon Stringer (@PigzFly_) reported 1 hour ago

  @hbomax you people have got to fix the issue of the awful loop of doom while trying to sign in with Hulu. It’s happened to me more than once and I finally gave up. Nothing should be this difficult

• 
  sam/benny | #justiceforsamira (@bennyandthetops) reported 1 hour ago

  @hbomax i'd rather have samira mohan back than men making women uncomfortable while they're at work