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HBO Max

HBO Max down or not working? Problems, status and outages

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 36% Buffering (36%)
  • 29% Playback Issues (29%)
  • 20% Sign in (20%)
  • 11% Crashing (11%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Hollywood Buffering 3 hours ago
Bellevue Buffering 2 days ago
Alpena Buffering 7 days ago
Palm City Buffering 7 days ago
Saint-Gildas-de-Rhuys Crashing 9 days ago
Leeds Sign in 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • DrPimK
    Dr. Pim Ke 🙍🏻‍♀️*36 days til’ the nightmare ends (@DrPimK) reported

    @hbomax This series is one of the worst.

  • LBentHansen
    LB (@LBentHansen) reported

    @ATT @hbomax @wbpictures Investors Place (article): Saddled with Debt and Strained by Pandemic, Avoid AT&T Stock - providing the world’s worst customer service #NotOneEmployeeCares #NoCreditIn11Months

  • TheNerdFonz
    Chad Bokelman (@TheNerdFonz) reported

    @hbomax can you beat the other streaming platforms and give us playlists?! Example: Godzilla films. What if I wanna watch them in ORDER of release? Now I have to make a literal list to manually work my way down. What if I want a “movies I’ve never seen” list to prioritize?

  • NickJennings2k9
    Nicholas Jennings 🎥 (@NickJennings2k9) reported

    @hbomax @MKMovie I need a trailer. Wouldn’t it be something if it dropped Christmas with WW84? Or maybe on New Years Day to help ring in the new year?

  • Varvatos66
    Varvatos (@Varvatos66) reported

    @ElijahuaA @hbomax The issue is, they didn't get their ducks in a row. Disney+ came out to everyone as a standalone app to stream. Hbo Max only did for the US, that leaves just that market. They didn't make it accessible to the rest of us and its why they're in trouble, again @hbomax

  • ray_price848
    Ray Price (@ray_price848) reported

    @hbomax you need to fix your problems with the freezing! It does it none stop

  • fsxbc
    F. S. Barton-Coleman (@fsxbc) reported

    @howtojohnwilson @hbomax I would like to see this immediately, please. This is the best show of the worst year. 👍🏆

  • bitmaelstrom
    bit(((maelstrom))) (@bitmaelstrom) reported

    @SBroadie @hbomax I'm sure it's less a technical issue than a legal one.

  • GothAstronemer
    GothAstronemer (@GothAstronemer) reported

    @hbomax Did you guys know your the worst rated streaming app on google play store, I have to admit your lack of care is reflected in your app. Honestly pay netflix or hulu for their UI and servers cause your service is a joke compared to a Car Magazine?! 😒 I would compare you to

  • DCFLAVOR
    Wonder (@DCFLAVOR) reported

    I hope @hbomax is getting their servers ready for all these new subscribers. WW84 better not be buffering.

  • SBroadie
    Merry Cristmas Sharon 🎄 (@SBroadie) reported

    @bitmaelstrom @hbomax They have an app, it just doesn’t work well. I don’t understand how a company with so much money doesn’t have a decent app.

  • AlmightyTrop
    4Ktrop (@AlmightyTrop) reported

    @kharigold @hbomax Worst UX ever and it’s so sad because they really have the best content

  • ArrJayDeeTwo
    ArrJayDeeToo (@ArrJayDeeTwo) reported

    @TheYorksGuy @hbomax Judge, no laws have been broken as of this time

  • FlynnLavigne
    Michelle Lavigne Flynn (@FlynnLavigne) reported

    @hbomax Awful. Boring. couldn’t watch it

  • makeyoumorgasm
    Morgan (@makeyoumorgasm) reported

    These streaming wars are utter bullshit. @RokuSupport and @HBOMaxHelp GET YOUR **** TOGETHER AND WORK OUT A DEAL

  • RealBNewland
    Bryan Newland (@RealBNewland) reported

    @hbomax and @hbo can you help? I have an HBO account, but it will not let me sign in on my Amazon TV (my account works on all other devices). What's going on here?

  • claramoore314
    clara moore (@claramoore314) reported

    The @hbomax app is the worst. Like why is it so hard to navigate? It took me five minutes to get to the Full Bloom series page. Also why isn’t there a voice search option?

  • TimeToHunt1
    Alex Monroe (@TimeToHunt1) reported

    @IGN Tell @hbomax and @Roku to work out a deal NOW. #WonderWoman1984

  • carterox10
    Carter S. Shute (@carterox10) reported

    Does anyone here have trouble putting #HBOMax to their Samsung TV? Because I do. @hbomax

  • LeslieMac
    Leslie Mac (@LeslieMac) reported

    Insomnia friends - @calm has a show called #AWorldOfCalm on @hbomax and it will help you sleep. No joke.

  • AvariceKing
    Milo (@AvariceKing) reported

    @EvilEyes_VII @GeorgeSeia @hbomax Nearly all of their stuff is proprietary though, almost all of it is Warner Bros. or HBO originals or something else under the ATT/Time-Warner brand. There should be few distribution rights issues if any, and whatever content can’t be distributed should just be left out

  • EmmaDanielle4
    emma danielle (@EmmaDanielle4) reported

    @HBOMaxHelp How long before HBOMax is going to be on Xfinity boxes? Does the app work world wide? Can I use it in different countries?

  • Darathus
    Derek Smith (@Darathus) reported

    @HBOMaxHelp Phone eventually started working after a reboot. Everything else was up to date and speeds are fine. PC still having issues with Chrome, even after updates, clearing browsing data.

  • wwsportsfan
    Sportsfan (@wwsportsfan) reported

    @HBODocs @hbomax I didn’t think I would watch another documentary from HBO after that lie Neverland but this was excellent and back to a high standard and quality a documentary should be.

  • ZaneWeebDrip
    Wrench’s Burner account (@ZaneWeebDrip) reported

    @HBOMaxHelp how come you guys don’t have all the episodes to Garfunkel and Oates . only 1-5 .... 3 episodes are missing . is it a glitch or what?

  • jeffisageek
    (jeff)isageek (@jeffisageek) reported

    @The_D_Rules @Roku @hbomax I also find in my setup that the Roku seems to perform a little better then the chromecast. Sometimes I see some issues with the Chromecast.. dont really with the Roku

  • Aaspieguy
    michael jones (@Aaspieguy) reported

    @JFriks Deadpool. Because directors don’t want to work with @wbpictures because of the @hbomax deal

  • BluntsInTheAir
    Adam / Blunt Trauma Records 🦦🦦🦦 (@BluntsInTheAir) reported

    @THEJulianThomas @hbomax Lol I use it on my Apple TV and I never have a problem lol

  • heyyoitsmerambo
    Eric Lilly (@heyyoitsmerambo) reported

    @hbomax first off... no smart tv app? Second a lot of the time on my @PlayStation 4 I have to exit the app, close the app, and restart between episodes. This is one of those first world problems... but annoying.

  • seungswrld
    chacha (@seungswrld) reported

    can we please get an asian character on euphoria... there’s so many issues you can tackle if you introduce an asian character in your main cast, for example the model minority myth and the consequences/harmful effects on asian teens @euphoriaHBO @hbomax