HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 02/07/2026 07:50

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (29%)

    Playback Issues (29%)

  2. Buffering (26%)

    Buffering (26%)

  3. Sign in (23%)

    Sign in (23%)

  4. Crashing (19%)

    Crashing (19%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesGenoa Buffering
United StatesAtlanta Playback Issues
United StatesWashington, D.C. Playback Issues
United StatesHickory Buffering
MexicoMexico City Buffering
BrazilLagoa da Prata Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • decepticonfessa Decepticonflagration (@decepticonfessa) reported

    @hbomax could I pretty pretty pretty please get a His Dark Materials and House of the Dragon treatment for the Old Kingdom Series by @garthnix I will work for you for free if it means willing it into existence.

  • majikrat Jay (@majikrat) reported

    @LGUS @hbomax Who can save my LG 65” oled tv with screen burn that LG says is a known issue but don’t support it. Please fix my tv

  • jessie48268583 jessie (@jessie48268583) reported

    @selenagomez @hbomax Please masam please give me one chance to talk to you please madam👩‍👧‍👦 I'm begging you like this because of my kids madam. Madam please just one time please one time please listen to my story madam please help me and my kids to come out from this critical time madam please 🙏

  • bigstronghunk hunter vibin (@bigstronghunk) reported

    @HBOMaxHelp I am unable to watch my downloaded episode upon multiple attempts. Error code is 6e649263-6098-4104-80c7-b806db977c8f

  • SuperWinterGirl Princess Winter 👸#SnydersUniverseAP (@SuperWinterGirl) reported

    @RAKSWALKER @blackadamnews @hbomax What is with people with Avatar profile pics having the worst takes? First Kam, now you.

  • Darealhjack Haitian Jack (@Darealhjack) reported

    I do NOT recommend @hbomax ! App is too slow and glitchy. Offline does not work, crashes way too much. You’re better off with just @netflix . HBO is the most inconsistent app, DO NOT WASTE YOUR MONEY!!!

  • Laurenapham Lauren Pham James (@Laurenapham) reported

    @HBOMaxHelp @bethdelany Having the same issue!!! 911!!

  • _socialhacker Elliot Briant (@_socialhacker) reported

    Is @hbomax down? I can’t seem to be able to login to my account and won’t even let me reset my password 😐

  • BrianBurnbomb Brian Birnbaum (@BrianBurnbomb) reported

    By far the best content on TV is on @hbomax. By far the worst engineering and user experience is on @hbomax.

  • nwthelonewolf Lone Wolf (@nwthelonewolf) reported

    @sesamestreet @hbomax Crank Yankers has had 6 seasons since 2002. Sesame Street has had...53 seasons since 1969. You want to make Crank Yankers versus a formula that is proven to work see what will happen.

  • Raquel_Savage Raquel Savage (@Raquel_Savage) reported

    .@hbomax is the worst ******* streaming app

  • CaesarsWolfpack 🇮🇹 Sal Scalici #SmashCancer 👊 (@CaesarsWolfpack) reported

    It would be a terrible mistake if @hbomax ditches the hbo name. Hbo is synonymous with greatness

  • DocTongue Big Smoke 🤡 (@DocTongue) reported

    @HBOMaxHelp I went through all of your troubleshooting and the app still doesn't work on my TV. Every other app on my TV works but yours drops quality will go quiet and show at least one frame a second and then crash. I reinstalled it twice

  • jessie48268583 jessie (@jessie48268583) reported

    @selenagomez @hbomax Please masam please give me one chance to talk to you please madam👩‍👧‍👦 I'm begging you like this because of my kids madam. Madam please just one time please one time please listen to my story madam please help me and my kids to come out from this critical time madam please 🙏

  • MichalLangmajer Michal Langmajer (@MichalLangmajer) reported

    .@hbomax has the best content but the worst app experience out of all streaming services.

  • MaggieK39779145 Maggie K (@MaggieK39779145) reported

    @hbomax @HBO Too bad xfinity tech issues won’t allow subscribers.

  • jessie48268583 jessie (@jessie48268583) reported

    @selenagomez @hbomax Please masam please give me one chance to talk to you please madam👩‍👧‍👦 I'm begging you like this because of my kids madam. Madam please just one time please one time please listen to my story madam please help me and my kids to come out from this critical time madam please 🙏

  • DocTongue Big Smoke 🤡 (@DocTongue) reported

    @HBOMaxHelp I saw your app on the app store has a 2.5 rating. I don't think me supplying you with my account will fix my problems

  • ho77sauce ho7 (@ho77sauce) reported

    @hbomax @HBO Your website needs work to be honest, compared to most competitive streaming websites your streaming service is lackluster. In terms of content though, HBO is on top of their game. I'm addicted. Please keep pumping out real work and sharing knowledge when possible.

  • BenWalkerOChem Ben Walker (@BenWalkerOChem) reported

    I just subscribed to @hbomax and it was perhaps the most painful experience of my life. A random series of unrelated pages and sign in screens and I still have to watch ads.

  • jessie48268583 jessie (@jessie48268583) reported

    @selenagomez @hbomax Please masam please give me one chance to talk to you please madam👩‍👧‍👦 I'm begging you like this because of my kids madam. Madam please just one time please one time please listen to my story madam please help me and my kids to come out from this critical time madam please 🙏

  • HobbyAlmighty KG (@HobbyAlmighty) reported from Overland Park, Kansas

    @ourtradingcards @hbomax The worst. Actually ESPN+ is the worst. I fall asleep to an episode and can’t rewind it; I play it and it skips to the next unwatched one. It’s kinda nuts.

  • MartinBonnevier Martin Bonnevier Kronlid (@MartinBonnevier) reported

    So @hbomax… a few months ago I tried watching Dune, but there were so many glitches and weird rendering errors I had to stop. Trying again tonight. 20 minutes in and I am considering giving up. What’s going on with Dune?

  • citizenrizzo J Rizzo Erno (@citizenrizzo) reported

    @HBOMaxHelp 2 days in a row I have been receiving an error message that a title is no longer available when that is not the case. Any guidance would be appreciated.

  • julsbeaux Julie ✌️ (@julsbeaux) reported

    @HBO @hbomax Without a doubt, your streaming service is the absolute worst. So thanks for the black Friday deal and I hope with the money injection, you can fix your ****** service. Love, someone who will never pay full price.

  • AnalyzeW Analyze Your World (@AnalyzeW) reported

    @wbd @hbomax Getting rid of the #HBO branding as part of the name change is a huge mistake. #Max doesn’t represent quality, HBO does. #Warner marketing department needs a lesson in marketing.

  • marktonna1 Mark Tonna (@marktonna1) reported

    @hbomax Please release HBO Max in Ireland and the rest of Europe. If it gets released, I guarantee you that I'll subscribe. I already tried to set it up using a VPN for about 3-4 hours, but it didn't work.

  • DocTongue Big Smoke 🤡 (@DocTongue) reported

    @hbomax I think you forgot to make your app work

  • mattybstyle_ Matthew Bartelson (@mattybstyle_) reported

    Hey @hbomax is your trash app ever going to work? It's laughable at how bad this is. It's 2022

  • SimpyDanIII P. Roger Tallow Jr. (@SimpyDanIII) reported

    Todays fix of the day from @Xfinity is delete the app for @hbomax every day and download it again. This is the service I’m paying for