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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (33%)
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Buffering (29%)
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Sign in (19%)
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Crashing (15%)
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Video Quality (5%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rowlett |
Crashing | |
 Paris |
Buffering | |
| Aurora |
Sign in | |
| Écully |
Crashing | |
| Washington, D.C. |
Sign in | |
 El Pueblito |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Dieter Bohn
(@backlon) reported
@mgsiegler @hbomax If I'm on anything less than a stellar broadband connection, I turn on airplane mode just to use the app. It's like Spotify at its worst.
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M.G. Siegler
(@mgsiegler) reported
from
San Francisco, California
@backlon @hbomax I know. I often do that too! For some reason didn’t work here. And error message was gibberish.
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Maggie Allen
(@maggieallen47) reported
@HBO @WestworldHBO @hbomax westworld started off as an interesting show but based on unbridled white male privilege which means female abuse, & out of control misogyny, but women were fighting back. I haven’t cared about it in years, just awful.
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Tom Pacyk
(@tompacyk) reported
@mgsiegler @hbomax Ah, thought it was a fluke. Had a half-watched movie downloaded for my flight last week. Opened the app to finish while in the air and got a useless error message that it couldn’t play.
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zoe
(@edwardsbonnet) reported
@hbomax i go through all of these emotions in a single hour while at work
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the mad titan66
(@_king0fgotham_) reported
@dcharleyquinn @hbomax Is it just me or were they having relationship issues hopefully things smooth back out An on that note ivy suppose to be the villain this coming season im getting some Harley Darkseid flashbacks from season 2 lol
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🖤🌻🖤
(@locdshortieee) reported
@hbomax y’all really need to get your **** together. Why even release new seasons if every episode is gonna glitch AFTER and update
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Robby Barnes
(@robby_barnes) reported
@mgsiegler @hbomax When they offered the Apple TV channel that worked flawlessly. High quality and always available. Ever since they dropped that and went with their own app only it has been absolute trash.
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LightingIceQueen
(@FireIceQueen23) reported
K I'm going to go out on a branch but where is season 2 of @TheEqualizerCBS on @hbomax season one is there so y not season two? I have been hella patient. I shouldn't have to go to another service provider for it. I love that show so much Its an amazing show. Can someone help?
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Chaunda
(@ChaundaL) reported
Hey @hbomax Why is it that I abandon what I want to watch on your network due to many pauses and Netflix and Prime do not have that problem? Same device, same network, same day.
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Tim Barton
(@nittany_irish) reported
@hbomax Seems like the Sign in With Provider button isn’t working when I am trying to activate my account login. Any advice?
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Islamuddin Noor 🦍🦍🔸🟠🟧
(@IslamuddinNoor) reported
@HBOMaxHelp why your **** never works. I pay for service make this **** work. So frustrating 🤬🤬🤬🤬
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Sean
(@PartyMiser) reported
@hbomax you really need to fix your "next episode" timing. I watched season 1 of westworld and most of them ended at least thirty seconds before the episode did. Season 2 episode one cut to the next ep several minutes before the episode actually ended. It stinks!
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Kristina Trollnäs
(@ktdch) reported
@hbomax app has been not working no fire tv or fire stick. It is really bad, what happened? It used to work fine. #HBOMax not works at all, we have tried everything
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tori’s RENAISSANCE ERA
(@lunetswife) reported
@HBOMaxHelp I have a problem help
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saul 🩸🦕
(@driedroaches) reported
@hbomax fix ur ******* app my god
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susan schulman
(@susanschulman23) reported
@HBOMaxHelp I have downloaded programs in order to watch them offline on long flights . It doesn’t work though as the download page opens with a msg to check connection /you are offline . How can I fix this so I can watch downloaded programs offline ? Thank you
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candy
(@candyriot_) reported
@hbomax Please, please release the high quality of #3. 😳
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Annette O'Toole
(@creamofwool) reported
@KHarrisBC @PatEsgate Thank you Katherine. I love #GentlemanJack and am SO disappointed in @hbomax ‘s terrible decision. I will do whatever I can to support getting it to another network.
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CARBΘN #silversqueeze
(@john__carbon) reported
@w3Andrea are we in contact with @hbomax? They could use our patented Edge Network to fix their streaming issues.
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A Flock of Jason Segels
(@Thoughtlesskyle) reported
@backlon @mgsiegler @hbomax The worst is when you try to download locally on the iPad and the app crashes then just says "oops that didn't download" and then doesn't try again.....
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Francisco Recupero #ReleaseTheAyerCut
(@FrRecu) reported
@hbomax Yall gave Taika too much attention and let him believe he's a genius, now he's making terrible movies unapologetically. Anyhow, please #RestoreTheSnyderVerse @hbomax @wbd
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Chris Sansbury
(@notnixon) reported
@mgsiegler @hbomax I’ve never suffered the HBO Max app, but Disney+ and Paramount+ are truly awful, and All4 in the UK is rotten, so the bar for worst is very very low.
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RachieRose
(@rachieroseb) reported
HBO: Gentleman Jack didn't get enough ratings to renew the show. Also HBO: (Does mimimal promotion during U.S. airing and fails to market the show in any meaningful capacity) @hbomax, you can fix this. Do the right thing and do better by your audience. #SaveGentlemanJack
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Liege of the Tangle
(@_nithral) reported
@hbomax gotta be the worst app on PlayStation.
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Kristina Trollnäs
(@ktdch) reported
@HBOMaxHelp When opening the app, it never loads. The three dots on screen spin and spin and never load. Have tried deleting stopping ap, relaunch app, clearing cache and date, uninstalling and installing app, etc. Same problem every time. This is happening in our fire tv
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Adrienn Vadon
(@AdriVadon) reported
@hbomax I really miss those films removed due to struggling with problems. Steaming again these Central and Northern European series would be appreciated.
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duke/अनिरुद्ध
(@dvkerose) reported
@hbomax hbo max intern are you ok is this a cry for help
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Cory Rae
(@coryrae12) reported
@CStrable @HBOMaxHelp I think its just the HBO shows. I watched a few other shows over the weekend and it didn't happen. I did get a message that they are aware of the problem and working on it.
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Jack
(@hughesish) reported
@HBOMaxHelp Thanks, am aware of these options but it’s just the low quality of the app itself. Always latest app version, latest Apple TV 4K, 300mbps connection. Video not loading and buffering has been happening for months/years.