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HBO Max

HBO Max status: streaming issues and outage reports

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Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 37% Buffering (37%)
  • 27% Playback Issues (27%)
  • 21% Sign in (21%)
  • 10% Crashing (10%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Hilton Buffering 1 day ago
Jordan Buffering 2 days ago
Boston Sign in 4 days ago
Omaha Buffering 6 days ago
Birmingham Sign in 7 days ago
Schongau Sign in 8 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • checotoldyou
    Checo (@checotoldyou) reported

    @USMNT @ussoccer @hbomax Yall batter take Pepi to the World Cup. If not, imma ******* crash out!

  • 1TibetanMastiff
    Chuck 🇺🇦 🌈 🏳️‍🌈 PLEASE, NO DM's (@1TibetanMastiff) reported

    Hey @hbomaxhelp Subscribed to HBO Max to watch live March Madness and all I get is buffering. This is just the first four. Can't wait until I can't watch tomorrow when there are so many games streaming. Maybe fix this Take March Madness from me and I'll not forgive or forget.

  • hudclaire
    fer (@hudclaire) reported

    @hbomax get to ******* work

  • Reetzy26
    Cory Reetz (@Reetzy26) reported

    @hbomaxhelp Thanks for getting back to me. I would like my money back please since the issue was not mine but yours. Plus I purchased the PPV in another platform due to your technical issues.

  • garybibby
    Gary Bibby (@garybibby) reported

    @NOWTV your trailer about @hbomax coming together has a spoiler from Heated Rivalry in it, please fix that.

  • AewMarksman
    AEWMarksman (@AewMarksman) reported

    My @hbomax audio is about 10 seconds behind the action and I have no idea how to fix it #Aewrevolution

  • bwroach
    Brian Roach (@bwroach) reported

    Does anybody else's @hbomax app shut off after 2 episodes of a program? For the past 3 days, everytime after 2 episodes of a show HBOMax says "error no internet connection" even though I still have a high internet connection. What's wrong with the @hbomax app on @xbox?

  • onceugomack
    coach mack (@onceugomack) reported

    @hbomaxhelp audio keeps cutting out on the March madness games. No need to respond just fix it

  • HardingJay1981
    U Mug (@HardingJay1981) reported

    @hbomaxhelp so you can't help me then? shall I just delete my subscription ?

  • TheGr8Babu
    TheGreatBabu (@TheGr8Babu) reported

    Hey @hbomax y’all need to fix your app! At the very least, add a restart option to episodic shows. Spoilers and having to hit rewind is just bad UX!

  • RoCraken
    ROC (@RoCraken) reported

    @hbomax literally worst interface ever. What am I paying for?

  • harveyleeee
    lee 🤠 (@harveyleeee) reported

    @hbomax y’all gotta fix these ads. i can’t even watch the pitt in peace without them popping up and not going away

  • MarkyKFabe
    “Marky” Mark K. Fabe ✡️ (@MarkyKFabe) reported

    @marykayfabe @hbomax @AEW It’s annoying because we have a Vizio TV that has the app, but for whatever reason, yo can’t watch the PPVs on Vizio. Never had an issue watching with the Xbox before. Very odd

  • PigzFly_
    Shannon Stringer (@PigzFly_) reported

    @hbomax you people have got to fix the issue of the awful loop of doom while trying to sign in with Hulu. It’s happened to me more than once and I finally gave up. Nothing should be this difficult

  • your_worm
    Dingus McKringus (@your_worm) reported

    On March 15th I ordered @AEW REVOLUTION from @hbomax. The stream did NOT work that night. There are still posts on here confirming that. I paid 42.19. I had to purchase the stream from Amazon so I was out another 50 dollars. I asked for a refund that night. Because I purchased

  • Mayrit77
    Tim (@Mayrit77) reported

    @bravo_joshuaaa @hbomax @StreamOnMax She makes the show terrible!!

  • TheGWK21
    Gabe (@TheGWK21) reported

    @aaronrift @hbomax Didn’t work for me either I had to just order it through cable and now I have to try and get a refund

  • MrSpacely313
    Frank Castle (@MrSpacely313) reported

    @hbomax please fix the audio on @aew Revolution. It’s so hard to watch. We all paid for this. We deserve better. #AEWRevolution @TonyKhan

  • SarahSutphin4
    Sarah Sutphin (@SarahSutphin4) reported

    @hbomax fix the @AEW stream. We're an hour in at this point and can't get it to work. So disappointed.

  • annlau613
    Annie (@annlau613) reported

    @hbomax Is this gonna be as crazy as Baby Reindeer because that show was like a car crash I couldn't look away from

  • RubenOnRodeo
    RubenOnRodeo (@RubenOnRodeo) reported

    @aaronrift @hbomax Same here tried to get a refund told me I had to contact another company and that they couldn’t help me

  • DiscoveryID
    Investigation Discovery (@DiscoveryID) reported

    She knew what he was capable of. She asked for help. She tried to stop it. But without a crime, no one would intervene. And she was left waiting, knowing something terrible might happen. Watch “Evil Lives Here: My Child The Killer” Tuesday on ID and stream on @HBOMax. #EvilLivesHere

  • mcneilly_mark
    mark mcneilly (@mcneilly_mark) reported

    @hbomax I was hoping that the video quality of your sport stream on TNT would improve now you are in charge. Why is the image quality so bad compared to Sky and Amazon Prime? I am paying a lot for HBOmax with TNT sport and the image quality on TNT is rubbish compared to others

  • marykayfabe
    Mary-Kate Anthony (@marykayfabe) reported

    @MarkyKFabe @hbomax @AEW Is it not working for the PPV?

  • mikegb
    mikegb (@mikegb) reported

    @hulu @hbomax @DisneyPlus trying to give you money right now and seeing constant errors. Really f'n frustrating when I can't see the end of this basketball game.

  • CoachDawg34
    Coach Alpha Dawg Greg (@CoachDawg34) reported

    @Serious_Falcon @hbomax i see you missed the part where the vampire told him the bible verses don’t work that’s when he realized church couldn’t save him either only God can and wanted him to carve his own path

  • itsKartikmalik
    Kartik malik (@itsKartikmalik) reported

    @hbomax @DCOfficial I am huge DC fan since childhood i grew up watching DC And Green Lantern is one of the core parts of DC and Justice League. After watching Trailer i do not have much hope for this project at all. It might be good. Idk what problem does James Gunn have with special effects why he uses physical suits. Especially in Green Lantern. Zack Snyder made better looking Green lantern in his backyard with his iPhone . Green lanterns are space corps why the hell they gave us grounded story.

  • Crazyglue101
    A B (@Crazyglue101) reported

    @hbomaxhelp How do I get a refund for AEW revolution the purchase did not work at all

  • Czarcasm76
    Bc (@Czarcasm76) reported

    @KayfabeHuman @hbomax @AEW Oh, that’s terrible. My issues are minor compared to that. So sorry to hear. That’s effed.

  • willowroses
    angie♡🇩🇴 (@willowroses) reported

    @hbomaxhelp YEAH I NEED HELP TO REINSTATE MY ACCOUNT