HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 02/18/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (29%)

    Playback Issues (29%)

  2. Buffering (26%)

    Buffering (26%)

  3. Sign in (22%)

    Sign in (22%)

  4. Crashing (19%)

    Crashing (19%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyBerlin Playback Issues
United StatesQueens Buffering
GermanyGroß-Umstadt Playback Issues
GermanyHamburg Video Quality
United StatesPittsburgh Buffering
United StatesRochester Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Purplesky1992 Purplesky2 (@Purplesky1992) reported

    @hbomax i keep getting an error code no matter what i try to do S-d7a9a248-9d09-4833-f1ed-9fc5e7944665-2a7f5f4d-6491-4522-ff80-e1b424e0d39

  • BiancaEnRogue Pusha Bi. (@BiancaEnRogue) reported

    @HBOMaxHelp The website glitches & pauses on its own while streaming, & sometimes shows I’m watching will completely stop with an “error” message popping up. It’s quite frequent & annoying

  • Gravy_Lady Emotional Exhibitionist Inc. (@Gravy_Lady) reported

    @HBOMaxHelp must be exhausted. Poor things and their god awful ui

  • Ty_Los55 Ty (@Ty_Los55) reported

    @hbomax please fix the delayed audio for rush hour 2 🙏🏽

  • TaylorTrader923 Taylor Trades (@TaylorTrader923) reported

    @hbomax I’ve tried calling your customer service number 7 times & cannot get through Worst customer service I’ve ever dealt with

  • RetireTheBreyer Retire the Breyer 🗽 (@RetireTheBreyer) reported

    Congratulations @HBO for making the worst app of all time in @hbomax. Outrageous smh

  • MonbbyHousehold 😔❤️SHOWNU’S GIRL❤️😔 (@MonbbyHousehold) reported

    @hbomax fix your damn website/app because I’m so annoyed with it crashing all day everyday

  • gracejmiller G J M 🌸🌿 (@gracejmiller) reported

    .@hbomax would love to be able to download the new version of the app to my .@SamsungTV but it hasnt worked for days. no amount of uninstalling/reinstalling is working and google is providing no real answers. help i really want to watch wellington paranormal ok

  • imtimlewis Tim Lewis (@imtimlewis) reported

    @hbomax your app is the worst app in the history of apps

  • AnnoyedGunBoy Darius (@AnnoyedGunBoy) reported

    Fix your goddamn app @hbomax

  • alexxx_cd Alex Centeno (@alexxx_cd) reported

    @hbomax need to fix your computer platform, back and forward doesn’t work with keyboard arrows, volume doesn’t work either with keyboard and pointer doesn’t disappear, have to drag it to the side.

  • LadidaLadida2 Ladida Ladida (@LadidaLadida2) reported

    @HBODocs @hbomax Old news not watching , the #Farrow are a serious broken record , give the gig to talented writers @HBO !! Plenty of them with NEW material

  • MaineLogic Mainely Free (@MaineLogic) reported

    @hbomax does the Roku app ever work properly?

  • Datmerktwain merky twerky (@Datmerktwain) reported

    @PalanteHBOMax @hbomax @RomeoSantosPage Dude your ******* hbo originals are sucking *** and I’m so close to unsubscribing. Fix your boring ******* content now !!!!

  • noanaaman Noa Na'aman (@noanaaman) reported

    HBO max is the most expensive streaming service and yet it is completely unusable. @hbomax why am I paying for an app that crashes all the time?

  • JSalas1122 Jonathan Salas (@JSalas1122) reported

    @hbomax you app quality on a firestick and Roku tv sucks. Laggy, the highlight to show which box your on is terrible, and its just not a clean experience.

  • EdRocknik Ed (@EdRocknik) reported

    @HBOMaxHelp error code 905303 trying to watch the wire

  • Iamwalkerlove Walker Love (@Iamwalkerlove) reported

    @hbomax fix your ******* app!! I’m bout to go on and delete that **** 🗑

  • lisarae17362615 lisa rae (@lisarae17362615) reported

    @GHOST_LETTERS @hbomax @hbomax? I am having the same issue.

  • GinaIppy Gina Ippolito (@GinaIppy) reported

    @HBOMaxHelp I'm watching on the app on my Samsung Smart TV. If you look through the comments, I'm certainly not the only one having issues with it!

  • allysonk_ ☀︎Allyson☽ (@allysonk_) reported

    Why does @hbomax have to buffer like a mf dude Any movie longer than an hour and a half is doomed

  • Esteban86960610 Esteban Padilla (@Esteban86960610) reported

    @NiniDalipo @YJWiki @hbomax I can’t get hbo Max to work

  • DanSnowStark DanSnowStark (@DanSnowStark) reported

    @MamaLlamaBear1 @hbomax Do you know if you already have HBO and you have it as a channel you can get HBO max for free all you have to do is login with your provider and password

  • ImAaronRobert Aaron (@ImAaronRobert) reported

    @HBOMaxHelp hire some people this shits on day three of not working

  • jmbkr21 Max Baker (@jmbkr21) reported

    @spacejammovie @hbomax This movie was awful!

  • junglewomxn 𝔓𝔬𝔭 ℭ𝔲𝔩𝔱𝔲𝔯𝔢 ℌ𝔦𝔰𝔱𝔬𝔯𝔦𝔞𝔫 (@junglewomxn) reported

    @HBOMaxHelp Hi, how can I fix error 905 301/905 303? Trying to stream to Chromecast, happens with any title

  • JasonRussell1 George Bon Jovi Washington (@JasonRussell1) reported

    The @hbomax app reminds me of the days of dial up internet. Will it work? Will it stop working shortly? Is it going to wait until I’m at the best part of the show and then stop working? Really makes you appreciate companies that actually try to make their **** work

  • ZachfromNB Zach from NB (@ZachfromNB) reported

    @HBOMaxHelp Did everything recommended, didn't work. Almost every time I try to stream an episode, it doesn't work, the app crashes, and it does this several times before it actually works. Again, it's not the device, because all of the other services work fine.

  • TheKingSpoke 🤴🏿 (@TheKingSpoke) reported

    @hbomax when are you going to fix your roku app?

  • TimHartman3 _ (@TimHartman3) reported

    @DuffleBagGeorgi @hbomax Netflix has the best streaming for the worst shows and movies