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HBO Max

HBO Max status: streaming issues and outage reports

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Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 33% Sign in (33%)
  • 25% Crashing (25%)
  • 22% Buffering (22%)
  • 18% Playback Issues (18%)
  • 2% Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Gland Playback Issues 6 days ago
Perth Sign in 7 days ago
Paris Sign in 20 days ago
Frontonas Video Quality 23 days ago
Montpellier Playback Issues 1 month ago
Tijuana Crashing 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • hookedontxmusic
    TexasChica (@hookedontxmusic) reported

    @hbomax Completely unwatchable on Roku, fix the issue or cancellation incoming!

  • missyjack
    Missyjack #LGBTIQACAB 🇵🇸 (@missyjack) reported

    @hbomax Really dont think he did anything in S2 that was Emmy worthy. Solud work but not outstanding.

  • JuiceBoxHero8
    THE Reeses University Alumni (@JuiceBoxHero8) reported

    @TonyKhan please work with @hbomax to not have its users have to switch streams when it is a split Dynamite/Collision. Very inconvenient for users of the app. #AEWDynamite #AEWCollision

  • Chameleon777771
    Heather Leigh Cameron (@Chameleon777771) reported

    @hbomax Why are we being shown a picture of Noah Wyle when this is not his achievement? The people who are being honored should be shown. Showing Noah all the time is sending the message that he deserves the sole credit for the hard work everyone else put in to make this possible.

  • You_Jam_Right
    Jam (@You_Jam_Right) reported

    @MoneyManRaceFan @FIAWEC @hbomax Dude it's terrible

  • Angiepants
    pangie ants (@Angiepants) reported

    .@hbomax your customer service is awful and you cancelled my account without notice. What gives?

  • JohnCB500
    JohnCB500 (@JohnCB500) reported

    @hbomax @bikesontnt I need help to connect to the stream

  • macadamia012
    Sam (@macadamia012) reported

    @kittybiza217 @hbomax @HBO .....after he recovers from his helicopter crash 🕯

  • Neil_McNeil
    Benson Goone (@Neil_McNeil) reported

    @hbomax Y’all need to reimburse her for all the work she did to submit herself.

  • Covert_Stalker
    Ademir_FM (@Covert_Stalker) reported

    @DLose52544 @JamesGunn @hbomax he is a horny sadistic person, seriously look at his body of work, he even tried with scooby doo, but wb shut him down

  • ThatSpeshoGuy
    Lucky (@ThatSpeshoGuy) reported

    @hbomax fix your dog **** app. You're the only service that constantly has to stop and load making it impossible to watch synced movies in a long distance relationship. Your selection is sub-par, Euphoria was your #1 and was horrible, and your platform performs like elder *****

  • StuW87
    Stu Wright (@StuW87) reported

    @hbomax It’s bad enough I’m being charged a premium fee to basically only watch a cable network show twice a week, but coupled with that and the constant streaming issues I’ve had with your service, and now this, I’m over it. You people can kick rocks

  • awfulbliss_
    comrade | #1 trinity santos apologist (@awfulbliss_) reported

    @hbomax there’s still time to fix this btw!! we’re still gonna be pissed, but it’s better than pretending like you haven’t seen the influx of tweets calling you out <3

  • TheNabilaKhan
    PrincessNab♉️ (@TheNabilaKhan) reported

    @HBO @hbomax I TRAVEL FOR WORK… so yes my account will be logged into a new tv weekly and my account will be marked as “I’m traveling”… wtf do you mean I can’t log in because I’ve marked “I’m traveling” too many times. SMH. Let me watch my damn shows!

  • EvilDead
    Evil Dead (@EvilDead) reported

    @revecinemas @hbomax help her out.

  • NOTORIOUSBIGC92
    Carl Facey (@NOTORIOUSBIGC92) reported

    @hbomaxhelp You lot are useless, the Tiafoe Arnaldi match isn't available, sort it out, pay all this money for terrible service

  • capitolhillgirl
    Becky Forland (@capitolhillgirl) reported

    @hbomax I now have your app & I am watching The Equalizer with commercials, but after watching the commercials it freezes. I have to leave the app & then come back & start watching again but with about 30 minutes to go it will not unfreeze. Help

  • TheGDMattMan
    Matt Arko (@TheGDMattMan) reported

    @JamesGunn @hbomax I'm am afraid...how how terrible this will be

  • lastcallforaj
    AJ (@lastcallforaj) reported

    @hbomax @HBO @RitaWilson This show is terrible, but I still love you, Larry.

  • zippyzee
    Zoe Sanderson (@zippyzee) reported

    @TNTSportsUS The @hbomax steam is terrible. It freezes at every commercial break and the stream is often behind the live action. Better to watch on @hulu !

  • StuW87
    Stu Wright (@StuW87) reported

    @hbomax I hope others take heed and move elsewhere, because it’s ridiculous the amount of problems I’ve had with the streaming and constant ads DESPITE PAYING MORE MONEY TO WATCH.

  • geek3point0
    🇺🇲 That James 🍍🐉 (@geek3point0) reported

    So @hbomax support chat is complete trash. If I wanted canned answers and someone not empowered to fix my problem I would just chat with AI.

  • tylermcg97
    Tyler (@tylermcg97) reported

    @NASCAR @hbomax the spotter audio for the 24 car William Byron is not working, please get this fixed

  • Maron_crypt
    Maron (@Maron_crypt) reported

    @enhathusiasts @hbomax Your location could be the issue. Try AmneziaVPN and switch regions

  • LifeMi1987
    LifeMi (@LifeMi1987) reported

    @HistoftheBatman @YouTube @hbomax Return of The Joker and Under The Red Hood are fantastic but The Killing Joke might be the worst Batman movie of all time.

  • WellWellWellUK
    Jackie Lynch (@WellWellWellUK) reported

    @hbomaxhelp I've tried that. It will only change it after July 2027. It was a simple error and I want to get onto a monthly plan, but your website and AI chat won't let me do it. I can't see how to DM you.

  • Brodyxking
    Big Bad Brody King (@Brodyxking) reported

    @BlkGrlWrestling @TBSNetwork @hbomax You made me think i forgot to go to work…

  • jshaggy1983
    Jiminy (@jshaggy1983) reported

    @MGMMusicHall @TBSNetwork @hbomax Kevin Knight (c) has an #AEW World Championship opportunity against Kenny Omega (c) at #AEWRedemption in Montreal. However, he has some other problems to deal with right now. #AEWDynamite

  • Geofutures
    Geofutures (@Geofutures) reported

    @hbomaxhelp Yes, I've done those things. A help person had me test it on another device, and the captions in fact continue there, unlike on the TV + streaming combo.

  • AlexRayneBayBay
    Alex Rayne (@AlexRayneBayBay) reported

    @netflix @DisneyPlus @hbomax I’m so ******* tired of having to set my household every ******* day fix your bullshit apps and let people use the services they pay for. Every ******* day one of your apps decide to do it.