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HBO Max

HBO Max status: streaming issues and outage reports

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Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 37% Buffering (37%)
  • 27% Playback Issues (27%)
  • 22% Sign in (22%)
  • 10% Crashing (10%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Jordan Buffering 9 hours ago
Boston Sign in 2 days ago
Omaha Buffering 5 days ago
Birmingham Sign in 5 days ago
Schongau Sign in 6 days ago
Hollywood Buffering 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • oakstir1
    oakstir (@oakstir1) reported

    @hbomax Is you app terrible on all android tablets or just my 2?

  • bluth_lindsay
    linds (@bluth_lindsay) reported

    @msmooonny @hbomax 😭😭😭😭😭 it’s not even about the episodes it’s about supriya ganesh leaving 😞 but dr mohan really has been given the worst treatment this season idk it’s a mess all around

  • GeorgeG92483038
    George G (@GeorgeG92483038) reported

    @hbomaxhelp I can barely stream anything and watch it. Keep having to stop and start because the audio is not in sync with the video. Please fix this issue.

  • TheRealChiste
    TheRealChiste (@TheRealChiste) reported

    @alissaTweets @hbomax @TonyKhan Highly doubt it. I once had a streaming issue with another service that wouldn't refund me, so I unsubscribed next day.

  • GoatHCW
    Kevin (@GoatHCW) reported

    @hbomaxhelp hello? I paid 39.99 for AEW PPV only for it not to work. Will you be issuing refunds?

  • VeritasLiberta8
    Veritas Libertas (@VeritasLiberta8) reported

    Hey @hbomax fix your audio

  • abbylove07
    Abby Love (@abbylove07) reported

    @hbomaxhelp we purchased the AEW PPV and couldn’t watch it at all kept giving us errors and have been on support for an hour and a half online we want a refund of our money plz help

  • professor5269
    ProfessorHulk52⚾🏈🏀 (@professor5269) reported

    The worst streaming app by far is @hbomax @HBO

  • kevinc2415
    kevin carter (@kevinc2415) reported

    @hbomaxhelp im on roku and its still not working correctly.

  • onceugomack
    coach mack (@onceugomack) reported

    @hbomaxhelp audio keeps cutting out on the March madness games. No need to respond just fix it

  • RoCraken
    ROC (@RoCraken) reported

    @hbomax literally worst interface ever. What am I paying for?

  • your_worm
    Dingus McKringus (@your_worm) reported

    @AEW @hbomax I just want my stupid $42.19. Please. I dont understand why this is such a hassle. I paid for a product that did not work. Times are too tough for me to just forget about 40 dollars. Can someone please help me out here? @TonyKhan ?

  • perpetual_hayes
    Josh Hayes (@perpetual_hayes) reported

    @hbomaxhelp The audio for #AEWRevolution has never synced up with the video. The problem seems to have been there since the main show started after the Zero Hour pre-show. I’ve tried exiting the app and restarting the show a few times, fast-forwarding, pausing, etc.

  • FnrawFlash
    Flash (@FnrawFlash) reported

    @aaronrift @hbomax I’m using DAZN and that seems to work good

  • Markfel49566643
    blah blah blah ok nice 👍 (@Markfel49566643) reported

    @sky @hbomax sky login process please

  • canthinkofaidea
    Miku (@canthinkofaidea) reported

    @hbomax Fix the Aew stream wtf

  • SterekGaming
    Sterek Gaming (@SterekGaming) reported

    Even HBO Max Brazil is leaving out Mohan already and the season not even done yet. WHAT IS YOUR PROBLEM @HBO @hbomax

  • MrSpacely313
    Frank Castle (@MrSpacely313) reported

    @hbomax please fix the audio on @aew Revolution. It’s so hard to watch. We all paid for this. We deserve better. #AEWRevolution @TonyKhan

  • IamRowdyRalph
    Rowdy Ralph (@IamRowdyRalph) reported

    @hbomax is terrible for watching basketball. The stream sucks.

  • GetLoussss
    louphoria (@GetLoussss) reported

    @hbomaxhelp Ive tried that throughout the whole event, its still not working, i would like a refund at this point

  • MarkyKFabe
    “Marky” Mark K. Fabe ✡️ (@MarkyKFabe) reported

    @marykayfabe @hbomax @AEW It’s annoying because we have a Vizio TV that has the app, but for whatever reason, yo can’t watch the PPVs on Vizio. Never had an issue watching with the Xbox before. Very odd

  • TheRajiv8
    Rajiv (@TheRajiv8) reported

    I hade to request a refund from @Apple for the **** show that is @hbomax showing #AEWRevolution just bought it on YouTube and it’s working beautifully there. @hbomaxhelp get it together and hopefully Apple approves the refund because of how terrible the experience was on your app

  • TheJasinator
    Jason Ader (@TheJasinator) reported

    How to save Paramount and Warner Brothers? Rebrand #DavidEllison Replace @paramountplus and @hbomax with simply HBO which stands for... Home Box Office. HBO Netflix YouTube This should be the big 3. Studios have become silos and force people to take sides. YouTube and Netflix, even Amazon, are not studios, they are brands. The names have become the product. Netflix is used for streaming like Kleenex is used for tissues. HBO could easily be the "generic" rebrand people reach for. Already known for high-quality TV, it's simple and self explanatory without having to ask, what does Paramount own again? What does Warner Brothers own? Plus and Max descriptions are 20th century marketing. Lose them or lose the business. IMHO 😎

  • checotoldyou
    Checo (@checotoldyou) reported

    @USMNT @ussoccer @hbomax Yall batter take Pepi to the World Cup. If not, imma ******* crash out!

  • annlau613
    Annie (@annlau613) reported

    @hbomax Is this gonna be as crazy as Baby Reindeer because that show was like a car crash I couldn't look away from

  • mangAman_vp
    Virtual Photographer...sometimes (@mangAman_vp) reported

    @hbomax - Might be a new stream service here in the UK, but damn it's awful. Just watched Batman v Superman, and the quality was like bad dvd quality, and it changed aspect ratio...frequently. Never, ever had that in my life. 1 month sub, quit.

  • MushroomChris
    Chris Irving (@MushroomChris) reported

    @EE @tntsports @hbomax I currently have my TNT sports subscription through EE but when I use my discovery + login on the HBOMax app it says I do not have any subscriptions. How do I get this resolved?

  • guevanex
    Eli (@guevanex) reported

    Fix the stream @hbomax @AEW unwatchable with audio delay

  • ShaneSaysFF
    ShaneSays (@ShaneSaysFF) reported

    @BorisVagner @hbomax Just glitchy, algorithm sucks, always has issues when you stop and restart shows and then tonight's AEW PPV disaster

  • BlackmaxOnur
    Onur Ç. (@BlackmaxOnur) reported

    @wbd @HBO @hbomax Congratulations! Thanks to you, the entire Harry Potter franchise has become a laughingstock. Every day there are mocking edits, and you don't care about these complaints at all! You're awful, absolutely awful!