1. Home
  2. Companies
  3. HBO Max
HBO Max

HBO Max status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 37% Buffering (37%)
  • 27% Playback Issues (27%)
  • 21% Sign in (21%)
  • 11% Crashing (11%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Omaha Buffering 2 days ago
Birmingham Sign in 2 days ago
Schongau Sign in 3 days ago
Hollywood Buffering 4 days ago
Bellevue Buffering 6 days ago
Alpena Buffering 11 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Caapritaay
    Inimitable. (@Caapritaay) reported

    Ummm this is the 55th time I tried watching tyler perry movies on your app @hbomax and every one seems to always skip and glitch. Fix it asap!

  • ST4Y_PUFT
    Tiffany Sutton (@ST4Y_PUFT) reported

    @hbomax you cut off the end of the final space episodes at the end of season 2 please fix this

  • kauleo_o
    Kauboy (@kauleo_o) reported

    @HBOMaxHelp doesn’t work on apple tv, have tried reinstalls of app and restarts of apple tv

  • KigreTheViking
    Wolf of Thor (@KigreTheViking) reported

    @hbomax Peak laziness has gotten to me. I no longer sidescroll the lists. Only downscroll. Same with Netflix. First world problems is tough.

  • JoshHarrisClt
    Josh Harris (@JoshHarrisClt) reported

    @nuekerk @hbomax Tried watching it at work on my phone....was too good to disrespect like that so I turned it off. Waiting to finish on tomorrow on my TV.

  • beculator
    Bee Chow (@beculator) reported

    Hey, @hbomax. After you #RenewOurFlagMeansDeath, please FIX YOUR APP. I have everything up-to-date and the thing is still crashing CONSTANTLY.

  • eternaldiletant
    Eternal Dilettante (@eternaldiletant) reported

    I’m halfway through The Invisible Pilot on @hbomax and so far it’s the biggest piece of **** I think I’ve ever seen. Like... so ******* terrible Their other docs are good, but they’re telling this story in the absolute worst possible way

  • ScottSlatts
    Scott Slattery (@ScottSlatts) reported

    @HBODocs @hbomax This may be the worst first episode of a docu-series I have ever seen. Maybe it gets better in episode 2, but I couldn’t make it through episode 1.

  • vulpinereject
    August 🥳 (@vulpinereject) reported

    I've been quite obsessed with #OurFlagMeansDeath on @hbomax lately, so I made some memes about it while I was on break at work. Here's a thread of them :) I'll be tagging the actors involved like an annoying little menace.

  • martin_fields
    Martín Fields (@martin_fields) reported

    @hbomax I really hate that your app is truly awful: 1. Only 3 people can watch at the time, not all 6. 2. Downloads only last hours, why'd force me to watch it in a time limit. 3. The downloads only can be streamed through the downloads section, not from home. FIX👏🏼 THAT👏🏼****👏🏼

  • BuckSuperb
    TheSuperbBuckRollins (@BuckSuperb) reported

    @AEW @hbomax when are the two of you going to work a content deal. The additional subs you would get would be outrageous

  • bethe_009
    eBetheBerlin (@bethe_009) reported

    @TokyoViceHBOMax @hbomax Who misspelled "Shô Kasamatsu" as 'SHOW Kasamatsu'?!???? (on the info page for this series in the app under cast) wherever his name appears in the HBO series listing, it's spelled as 'SHOW.' Really HBO?!? FIX THIS SO THERE OS NO FURTHER INSULT.

  • ManilaExpress1
    ManilaExpress (@ManilaExpress1) reported

    @hbomax Hello, maybe can you help me? I moved to the Philippines from Spain and I wanted to reset my password. However, the screen just Show me that I am not able to watch hbo max in this country, but I just want to reset my password. Where can I go or write? Thank you.

  • hichrisjones
    Chris Jones (@hichrisjones) reported

    @Tracy_McDannald @AppleTV @hbomax has the same issue for their ads lol

  • jhannanjr
    Jamie Hannan (@jhannanjr) reported

    @HBOMaxHelp The issue has happened w multiple devices.

  • Prodigalsonfan3
    Prodigalsonfan (@Prodigalsonfan3) reported

    So my sleep cycle is shot due to all the Twitter parties: in fact, the chain's fallen off and it's been dumped in the canal! I can't get into anything new on TV until we #SaveProdigalSon! I need your help @hbomax - new seasons, stat!

  • OfficialD3ds3c
    d3ds3c 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🏴󠁵󠁳󠁡󠁬 (@OfficialD3ds3c) reported

    @HBODocs @hbomax I am here to help America, England and Israel I was sent by God himself

  • Peyton57738230
    Peyton (@Peyton57738230) reported

    @hbomax The Warner Bros Discovery logo is by far the worst! So out dated. Now was the time to get your innovative juices running and you just couldnt. Take the time and change it Now before your stuck with it for another 100 years.

  • Gare_14
    Gare (@Gare_14) reported from Kirtland, New Mexico

    Omgosh! @hbomax Y'all need to fix the bugs and glitches. It would be nice to watch an episode without stopping or pausing every 3 minutes. Thank You!

  • munipersaud
    Deo M. (@munipersaud) reported

    Why is it that you can never watch a freaken movie @hbomax app on Samsung Tv. Without the **** freaken freezing up. FIX THE ******* APPPPPPPPPPP you cheap *****

  • bethe_009
    eBetheBerlin (@bethe_009) reported

    @TokyoViceHBOMax @hbomax Who misspelled "Shô Kasamatsu" as 'SHOW Kasamatsu'?!???? (on the info page for this series in the app under cast) wherever his name appears in the HBO series listing, it's spelled as 'SHOW.' Really HBO?!? FIX THIS SO THERE IS NO FURTHER INSULT.

  • LydiaIsNotHere
    Lydia Mac 🃏 (@LydiaIsNotHere) reported

    Taking to the Twitter verse for help on this one: @hbomax … why was gossip girl season 4 episode 18 missing today? Apparently the kids don’t stay on the picture. #GossipGirl

  • StevenChean
    Steven Chean (@StevenChean) reported

    @HBOMaxHelp @AJYeend Same here. It’s the only streaming app we have that just refuses to work. It’s a shame because I hear it contains some great programming.

  • Oj78915251
    Oj (@Oj78915251) reported

    Please help! @hbomax app on @PlayStation 5 is a disaster and not playing in 4k. Very poor video. When will it be updated to catch up to Xbox and every other platform? They display 4k perfectly well.

  • IssaShark414
    The Bee’s Knees, The Cat’s Pajama’s 🦈🇺🇸 (@IssaShark414) reported

    I watched #kimi on @hbomax last night…it wasn’t terrible

  • BFPNY
    Brian F Piekiel (@BFPNY) reported

    @hbomax , I had HBO MAX in the U.S. Now I am in the Republic of Georgia and am unable to login to my account to cancel. Please help!!!!

  • keigoscrustysoc
    MacKenna (@keigoscrustysoc) reported

    THEY TOOK 8 MILE OFF ******* HBO. @hbomax FIX IT. I WANNA SEE MY FATHER.

  • ybtoren
    toren (@ybtoren) reported

    @hbomax fix your app

  • JDSorriso
    Vlaca (@JDSorriso) reported

    @hbomax Could you please tell me why your app is constantly crushing on tv? Since transferring to hbo max I've spent more time trying to figure out why it doesn't work than actually watchin anything...

  • LetMyPeopleCode
    Greg B. - Don't have a good day, have a great day! (@LetMyPeopleCode) reported

    WTAF @hbomax??? Where is episode 1 of @BlackLadySketch season 3? News outlets were saying it world drop at 12am. You making us wait until after it airs on HBO cable or something? Are your subscribers second class citizens? Who do I have to kill at @WarnerMedia to fix this ****?