HBO Max

Is HBO Max down?

No problems detected

If you are having issues, please submit a report below.

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 12/14/2025 18:10

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Sign in (32%)

    Sign in (32%)

  2. Playback Issues (29%)

    Playback Issues (29%)

  3. Crashing (19%)

    Crashing (19%)

  4. Buffering (18%)

    Buffering (18%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesLakeland Crashing
United StatesHenrico County Playback Issues
United StatesFarmville Buffering
BrazilAngra dos Reis Playback Issues
United StatesChesapeake Crashing
United StatesWheaton Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • tudorbeste TudorBeste (@tudorbeste) reported

    @mcculloughjeff @HBOMaxHelp Have the same problem even with the latest Apple TV 4K. Seems an issue with HBO app. On Chromecast, Dolby Vision works, but not Atmos.

  • HCNewton Irresponsible Reader (@HCNewton) reported

    @HBOMaxHelp Oh, thanks. I was really just venting. I've done a chat session with someone. Didn't help. :( Waiting on a follow-up email.

  • GryphJd Justin Dupree (@GryphJd) reported

    @HBOMaxHelp nothing specific to an HBO Mac subscription is accessible right now via ROKU or iPhone. Conjuring, Hacks, both just loop to the thumbnail on ROKU. On iPhone, says select “All of HBO Max” before it’ll play but that button doesn’t work. Not happy.

  • AshleyRRandolp1 Ashley Randolph (@AshleyRRandolp1) reported

    @HBOMaxHelp @Antsilog I am trying to watch it on roku tv on the hbo max app and the button doesn't work at all.

  • KittieLexx 🎮🐱Gamer Kittie🐱🎮 (@KittieLexx) reported

    @HBOMaxHelp please fix this ****** update. I can't stream at all.

  • HotdogMcCafferT Brian LeFevre (@HotdogMcCafferT) reported

    @hbomax what in the hell did you all do to your app on #appletv? Fast forward/rewind is ******. Its some amateur hour stuff and youre usually better than this. Fix it jabronis

  • Gogita George Kometiani (@Gogita) reported

    @hbomax what the hell did you do to the player on Apple TV? It’s unusable. Roll-back please, this is insane. Only play/pause works.

  • mayliebarie Baylie Marie (@mayliebarie) reported

    @HBOMaxHelp Same thing is happening to me 😩 Please fix this @hbomax Im dying to watch the Conjuring!

  • sillejo Joshua Sillers (@sillejo) reported

    @ChrisKnowsIT @omarsultan @hbomax Omg this is pissing me off soooooo much. How is this so broken IT’S FUNDAMENTAL TO A STREAMING APP!!! Took me 5 min to get back to the spot where I was when I accidentally brushed the Apple remote.

  • IMperfectThumbs JAMEESIA- (@IMperfectThumbs) reported

    @hbomax needs to fix the app or something. I been tryna watch Harry Potter for 2 hours! 🙄

  • Gogita George Kometiani (@Gogita) reported

    @HBOMaxHelp what the hell did you do to the player on Apple TV? It’s unusable. Roll-back the app please, this is insane. Only play/pause works.

  • 1ShobMfr MochaGonTalkHerShit (@1ShobMfr) reported

    @hbomax you can hear the sound on the conjuring movie it’s really piss poor sound quality

  • 544ebcb385b4479 claudia camomile (@544ebcb385b4479) reported

    @HBOMaxHelp I'm unable to watch the new conjuring movie keeps buffering and no sound I restarted everything still doesn't work. I'm is SLC,Utah

  • rmartjr ray martinez (@rmartjr) reported

    @hbomax I have cancelled your acct I can't change audio to e flush when using Chromecast tv. If you guys fix it let me know

  • 21sthoekage You ****** with squirrels morty (@21sthoekage) reported

    @hbomax your update suck, stop touching things that aren't broken

  • chrismitch1031 Fiver (@chrismitch1031) reported

    @HBOMaxHelp this jawn ain’t working we need some help @thelexielena

  • wjonthomas Jon Thomas (@wjonthomas) reported

    What on earth happened to @hbomax on @AppleTV!?!? Completely unusable!

  • uconntj2305 TJ (@uconntj2305) reported

    @HBOMaxHelp Ummm now y’all updated the app and it’s even WORSE. If you try to fast forward or backwards, the controls stop working and it just goes and goes and then never stops (does not react to any other button). Get it together HBO. No other app on AppleTV gives us this problem.

  • watchingyoupoop watchingyoupoop (@watchingyoupoop) reported

    If you watch @hbomax via their app on a Mac it flickers morse code from their developers that says, “help me I’m trapped writing ****** code for HBO.”

  • JADEDTXCHICK Marty Stotler (@JADEDTXCHICK) reported

    @here4newsupdate @hbomax Same problem for the last 3 hours!! @hbomax

  • radiohouston Houston 🏳️‍🌈 (@radiohouston) reported

    Hey @hbomax your “updated” app just completely froze my @appletv. Fix this!

  • steelrzgirl Chazmanian Devil (@steelrzgirl) reported from Houston, Texas

    @SeptemberDusk @hbomax Prior and after. Samsung smart tv. Then i loaded it to my firestick, same problems. I dont have any issues with any other streaming service.

  • jcunningham07 James Cunningham (@jcunningham07) reported

    @hbomax you have completely screwed up video scrolling. Fix it. Please. Please.

  • jennkaylovestay Jennpagne Problems 🥂 (@jennkaylovestay) reported

    @HBOMaxHelp It’s just a black screen when I try to watch. I can stream anything else with no issues. So much for movie night.

  • TripTrader1 Trip Hunter (@TripTrader1) reported

    @hbomax app not working on roku. Wont play any shows when hitting play

  • freddyrizzo9293 FreddyRizzo (@freddyrizzo9293) reported

    I have never had an app crash as much as @hbomax

  • TheOriginal_TMZ Thomas Zabek (@TheOriginal_TMZ) reported

    @hbomax My eyes are playing tricks on me because my app keeps throwing up an error message and won’t let me play the movie or anything else for that matter! I did however get to watch the trailer...that worked. 👍 🙄

  • derek78756 Derek 🧑🏼‍💻✊🏾🏳️‍🌈 (@derek78756) reported

    @HBOMaxHelp your Apple TV app is now TRASH!!! Fix it!!! @HBO

  • derek78756 Derek 🧑🏼‍💻✊🏾🏳️‍🌈 (@derek78756) reported

    @hbomax your Apple TV app is now TRASH!!!! FIX IT!!!!

  • televisionary Jace Lacob (@televisionary) reported

    Well, @hbomax is basically unusable on Apple TV now.