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HBO Max

HBO Max status: streaming issues and outage reports

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Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 35% Buffering (35%)
  • 31% Sign in (31%)
  • 15% Playback Issues (15%)
  • 13% Crashing (13%)
  • 5% Video Quality (5%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
North Las Vegas Playback Issues 4 hours ago
Köln Buffering 1 day ago
Brie Sign in 4 days ago
Krefeld Sign in 8 days ago
East Moriches Sign in 8 days ago
Baltimore Crashing 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • DiscoveryID
    Investigation Discovery (@DiscoveryID) reported

    She knew what he was capable of. She asked for help. She tried to stop it. But without a crime, no one would intervene. And she was left waiting, knowing something terrible might happen. Watch “Evil Lives Here: My Child The Killer” Tuesday on ID and stream on @HBOMax. #EvilLivesHere

  • rob_betamax
    Rob B 🇵🇷 (@rob_betamax) reported

    @JamesGunn @hbomax That's not how the Lantern rings work.

  • _JustAGoodGirl
    Christen (@_JustAGoodGirl) reported

    @hbomax Now why are you telling me that I can’t use my account at work and at home? Do you pay my bill?

  • BasedBob210
    Texas Bob (@BasedBob210) reported

    @hbomax you know this isn’t going to work right??? Why do you guys feel the need to do this to beloved characters for? #BlackSnape

  • CatDadCards
    Spencer (@CatDadCards) reported

    @USMNT @hbomax You know how Hard Knocks picks awful teams that implode like the JY jets?

  • EvolDeez
    Deez (@EvolDeez) reported

    @hbomax You just couldn't help yourself You just couldn't keep yourselves from ruining it Next time, take a dozen nurses from PITTSBURGH instead of a dozen nurses from LA Keep your west coast BS out of it You just insulted and misrepresented the entire city

  • Milkias2025
    Milkias Samuel (@Milkias2025) reported

    @naijirou @JamesGunn @hbomax Look I want good character arcs from them too, & I don't necessarily hate the idea of Hal not willing to give up the ring, however my problem is that they seem to imply the rings successor to be chosen by the user when canonically it's the ring that's meant to choose a successor

  • PigzFly_
    Shannon Stringer (@PigzFly_) reported

    @hbomax you people have got to fix the issue of the awful loop of doom while trying to sign in with Hulu. It’s happened to me more than once and I finally gave up. Nothing should be this difficult

  • AliKa_213
    ‏Λ L I . K Λ 🇮🇷 (@AliKa_213) reported

    @hbomax @DCOfficial We realy hope you fix this mess! We dont want the DCU hal jordan to be a brown old cop instead of a cool green lantern suits up some costume like the new 52... What ever is the idea, do it right! Not like this old ugly stuff !

  • cyberibe
    David Ibe (@cyberibe) reported

    @hbomaxhelp Streaming issues with your coverage of NCAA men's tournament. Live stream breaks to a commercial then the pictures freezes after the commercial ends. Sat there for a couple minutes the first time this happened, then backed out and restarted. 4 times today!!

  • ahmadhasan
    Ahmad Hasan 🇵🇸 (@ahmadhasan) reported

    @hbomax @StuartFails Stop milking that awful **** show

  • JOECOOKE5
    joe cooke (@JOECOOKE5) reported

    @hbomaxhelp I don’t believe it’s a technical issue. It’s just the crowd noise is louder than the announcers.

  • TwiztidMetal31
    Breaker (@TwiztidMetal31) reported

    @JamesGunn @hbomax Looks terrible. As per usual hard pass.

  • Reetzy26
    Cory Reetz (@Reetzy26) reported

    @hbomaxhelp Thanks for getting back to me. I would like my money back please since the issue was not mine but yours. Plus I purchased the PPV in another platform due to your technical issues.

  • willowroses
    angie♡🇩🇴 (@willowroses) reported

    @hbomaxhelp YEAH I NEED HELP TO REINSTATE MY ACCOUNT

  • onceugomack
    coach mack (@onceugomack) reported

    @hbomaxhelp audio keeps cutting out on the March madness games. No need to respond just fix it

  • PsychoDad7820
    ?? (@PsychoDad7820) reported

    @hbomax It’s a guy never a girl . Has mental problems and you push this trash

  • MikeShilling
    Michael Shilling (@MikeShilling) reported

    @hbomaxhelp I'm not doing a chat bot when it's your audio engineers not doing their jobs. Announce team to 90ish percent to overmod, the crowd should be 70ish % of that and the ring mic should be 40ish % of the crowd. Problem solved.

  • TheJasinator
    Jason Ader (@TheJasinator) reported

    How to save Paramount and Warner Brothers? Rebrand HBO Replace @paramountplus and @hbomax with simply HBO which stands for... Home Box Office. HBO Netflix YouTube This should be the big 3. Studios have become silos and force people to take sides. YouTube and Netflix, even Amazon, are not studios, they are brands. The names have become the product. Netflix is used for streaming like Kleenex is used for tissues. HBO could easily be the "generic" rebrand people reach for. Already known for high-quality TV, it's simple and self explanatory without having to ask, what does Paramount own again? What does Warner Brothers own? Plus and Max descriptions are 20th century marketing. Lose them or lose the business. IMHO 😎

  • annlau613
    Annie (@annlau613) reported

    @hbomax Is this gonna be as crazy as Baby Reindeer because that show was like a car crash I couldn't look away from

  • tjmadden412
    maul (@tjmadden412) reported

    @hbomax @HBO The Pitt is the WORST show on TV. No contest

  • 74Synchronicity
    Synchronicity (@74Synchronicity) reported

    Dear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?

  • TheGr8Babu
    TheGreatBabu (@TheGr8Babu) reported

    Hey @hbomax y’all need to fix your app! At the very least, add a restart option to episodic shows. Spoilers and having to hit rewind is just bad UX!

  • katiehe201587
    katie Henderson (@katiehe201587) reported

    @hbomaxhelp Been in an email loop with support doing the same troubleshooting steps repeatedly. Issue: Friends degrades in picture quality after ~15-20 min, every time, only that show. App updated, reinstalled, TV restarted — multiple times. Need actual escalation.

  • claptonterrier
    Sir Clapton Terrier (@claptonterrier) reported

    @smiffytheBT @hbomax We have only done on iBone so far Uncle and had no issues at all 🤷

  • BloodyP9075
    Leah/Blood (@BloodyP9075) reported

    Are all live sport streams on @hbomax terrible? I was excited to watch this @penguins game there being out of market, but the stream is so bad I couldn’t.

  • Mcil9518
    Mike Cilly (@Mcil9518) reported

    @Jonnz5Jonn @JamesGunn @hbomax The tagline goes against how Green Lanterns work this isn’t a hard concept to grasp

  • bluth_lindsay
    linds (@bluth_lindsay) reported

    @msmooonny @hbomax 😭😭😭😭😭 it’s not even about the episodes it’s about supriya ganesh leaving 😞 but dr mohan really has been given the worst treatment this season idk it’s a mess all around

  • Markfel49566643
    blah blah blah ok nice 👍 (@Markfel49566643) reported

    @sky @hbomax sky login process please

  • TheMobRules73
    Lord Brian Urso, Lead Guitarist of Gideons Mob (@TheMobRules73) reported

    @realJacobAirey @JamesGunn @hbomax TOm King is one of the worst "writers" ever to work in comics. utter rubbish. Big man baby.