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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (33%)
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Buffering (29%)
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Sign in (20%)
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Crashing (13%)
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Video Quality (5%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rowlett |
Crashing | |
 Paris |
Buffering | |
| Aurora |
Sign in | |
| Écully |
Crashing | |
| Washington, D.C. |
Sign in | |
 El Pueblito |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Alex
(@broncosfreak20) reported
@HBOMaxHelp @CodyTalksNFL It’s everywhere. On every app. For every user. Terrible.
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FatherMerrin
(@MoreMolecules) reported
@CampHopeOwner @HBOMaxHelp Also happening on Roku. It must be a problem with @hbomax
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Dad
(@kirkgotwork) reported
@hbomax sup with the audio on the season finale of hard knocks? Please correct this issue.
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maxeysznn - TankathonPilled
(@maxeysznn) reported
@HBO @hbomax Hard Knocks is unwatchable cuz of the static insanely loud static noises. Fix it plz #hbo
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Tony Perkis
(@CampHopeOwner) reported
@sweatpanter @hbomax @HBOMaxHelp reached out to me like an hour ago hope they fix it
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Gustavo Perez
(@gustavo_perez1) reported
@scenario20 @hbomax ok, im not alone, I thought my tv was broken
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Aaron Netsky
(@AaronNetsky) reported
@HBOMaxHelp Is something wrong with the HBOMax app for AppleTV? I've restarted my device, redownloaded it twice, and I keep getting "Can't Verify Your Subscription." Other apps work with same provider information on this device and others. Started with app refusing to open.
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DLG
(@aarondlg) reported
@hbomax fix the season finale of hard knocks wtf
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Tyler
(@tbfuhrman) reported
@HBOMaxHelp @CampHopeOwner happening for me on both iPhone and Apple TV on HBO Max app. It’s definitely an issue with how the episode was uploaded as it’s happening across all devices and platforms
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ShawnG
(@shawngrossman) reported
@hbomax has the worst streaming quality I've ever seen. Stops to load on all my devices, including wired. Randomly stops the show and says "This title not available". The content is there, but something needs to be done about the quality!
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Paul Hyso
(@PaulHyso) reported
@hbomax Please fix Hard Knocks Colts broadcast - it has audio and video errors (latest episode).
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J. Guzman
(@TheJoezilla) reported
Anyone else having awful playback of #HardKnocks on the @hbomax app?? Its unwatchable
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Geebs ⚪️ (⌐■_■)
(@PresidentGeebs) reported
@hbomax Newest episode of Hard Knocks with the @Colts is riddled with static and audio distortion for the first ~20 mins. plz fix, I enjoy the show and didn't enjoy that.
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Sweatpanter
(@sweatpanter) reported
@CampHopeOwner @hbomax @HBOMaxHelp ok cool. lol i thought i spilled water on my laptop at first and it was broken so I was just happy i figured that part out.
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Rick Deckard
(@TweetyDudeGuy) reported
@fettyschwapp @MNateShyamalan Loading @hbomax on my laptop takes forever. Then you have have to click your profile and wait forever again. Repeat for every new tab you open. Terrible UI.
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mrtnz.
(@driaaaan) reported
fix the audio on hard knocks breh im tryna laugh at the colts @hbomax
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Sweatpanter
(@sweatpanter) reported
@hbomax having some quality problems with fuzzy audio and patchy video on hard knocks. its not my computer or connection. just FYI.
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DB in NYC
(@dbrennerNY) reported
@HBOMaxHelp Chromecast on Samsung TV. Worked for awhile. Now I get an "oops" error message to reload the app. Then I'm told to check my internet connection, even tho all other apps work fine, or "retry later."☹
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Dipsy-Doo
(@xaviersean9) reported
Hey @hbomax your Hard Knocks seaon finale has some static on the left side of it on every platform I try. It’s not the 80s anymore, a fix would be nice asap.
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Jazar Huerta
(@Jazar2054) reported
@HBOMaxHelp Did you guys release the hard knocks episode with terrible audio?
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ALEXISISRADICAL
(@alexisisradical) reported
Please @hbomax use some of that Euphoria money to fix your user interface. I’m begging u
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PJ Juan Jr.
(@pjdajuanandonly) reported
I know the Colts ended their season in a horrible way vs the Jags with a shot to the playoffs but it doesn’t mean the last episode of Hard Knocks gotta be as bad too. Please fix the static @hbomax
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Joelsef
(@joelsef) reported
@NeilHUSA @hbomax @Roku I had issues with it on Roku on recent weeks too. Never figured out why.
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m✧ ˚$00bonbon🍄🍁
(@soft_fae) reported
Why does @hbomax keep have glitch where you can't move the controller at all and it stays between 2 options & I have to restart the ps5 all over again!!
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Jordan Yates
(@JordanYates91) reported
Fix your **** @hbomax #HardKnocks
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V
(@VitoTheTorpedo) reported
@hbomax have a bunch of static on todays episode of Hard Knocks. Unwatchable. Can you help?
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Robb Silverstein
(@RobbSilverstein) reported
@HBOMaxHelp please fix the static on hard Knocks!
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Shaz
(@shezzlovely) reported
@ATT please fix your @hbomax login issues!
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Sinvicta
(@Sinvicta) reported
Is the audio on the Season Finale of tonight's #HardKnocks just completely screwed with static for anyone else? Sounds God-awful. @hbomax
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Robert J Law
(@robertlaw79) reported
@jpguaq @HBO @hbomax this is terrible. We pay for this?!?!?!?! Static making this final episode unwatchable!!!!!