HBO Max status: streaming issues and outage reports
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Full Outage Map
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Buffering (37%)
- Playback Issues (27%)
- Sign in (21%)
- Crashing (10%)
- Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Sign in | 3 hours ago |
 Hilton
|
Buffering | 3 days ago |
|
Jordan
|
Buffering | 3 days ago |
|
Boston
|
Sign in | 5 days ago |
|
Omaha
|
Buffering | 8 days ago |
|
Birmingham
|
Sign in | 8 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Roach (@bwroach) reportedDoes anybody else's @hbomax app shut off after 2 episodes of a program? For the past 3 days, everytime after 2 episodes of a show HBOMax says "error no internet connection" even though I still have a high internet connection. What's wrong with the @hbomax app on @xbox?
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Kevin Sicard (@KevinSicard) reported@hbomaxhelp #aewrevolution audio is terrible and ruining the show
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Cory (@trumarvel) reported@aaronrift @hbomax I requested a refund from Apple and ordered on my traditional PPV. HBO Max has so many issues every PPV it feels like. I’ve never had a perfect experience
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CoaCoalt (@Coalt81) reported@hbomaxhelp Hi, I am writing to report a persistent issue with the Max app on my Apple TV 4K. Despite having a Premium subscription, my video quality remains stuck at 720p, while I should be getting 4K UHD or 1080p.
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ethan (@dcjaybin) reported@hbomax @HBOMax_UK if we complain enough will u fix if pls
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Alt Mhor (@AltMhor) reported@hbomaxhelp Your app is terrible along with your customer service Subscription will be cancelled soon
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Bret Callahan (@Bret14) reported@hbomaxhelp hey guys the @AEW feed is awful....the audio doesn't work. Like seriously this is 2026. @TonyKhan you should realize there is an issue.
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Jp *checkmark (@RealJPSquared) reported@hbomax if you can't competently stream live sports, give it to someone else. Choppy, audio goes out of sync... This is the worst garbage stream I've ever had to deal with.
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Onur Ç. (@BlackmaxOnur) reported@wbd @HBO @hbomax Congratulations! Thanks to you, the entire Harry Potter franchise has become a laughingstock. Every day there are mocking edits, and you don't care about these complaints at all! You're awful, absolutely awful!
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mark mcneilly (@mcneilly_mark) reported@hbomax I was hoping that the video quality of your sport stream on TNT would improve now you are in charge. Why is the image quality so bad compared to Sky and Amazon Prime? I am paying a lot for HBOmax with TNT sport and the image quality on TNT is rubbish compared to others
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Shane Richardson (@IEShane909) reported@hbomax fix your audio on the AEW PPV
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RubenOnRodeo (@RubenOnRodeo) reported@aaronrift @hbomax Same here tried to get a refund told me I had to contact another company and that they couldn’t help me
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TheGreatBabu (@TheGr8Babu) reportedHey @hbomax y’all need to fix your app! At the very least, add a restart option to episodic shows. Spoilers and having to hit rewind is just bad UX!
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linds (@bluth_lindsay) reported@msmooonny @hbomax 😭😭😭😭😭 it’s not even about the episodes it’s about supriya ganesh leaving 😞 but dr mohan really has been given the worst treatment this season idk it’s a mess all around
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Veritas Libertas (@VeritasLiberta8) reportedHey @hbomax fix your audio
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Brad Winchester (@WindDuster) reported@hbomaxhelp Three hours deep into a show to fix it is diabolical.
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amara (@akatburns) reportedAEW Revolution on HBO audio issues still not working after spending $40… multi multimillion dollar company right now are we serious. How do we get refunds @HBO @hbomaxhelp
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Sasha | Gen 10 HYPE (@Sasha_Arilda) reported@hbomaxhelp @HBO @AEW Plz fix the hbo max stream, I still am sitting on a loading screen
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Virtual Photographer...sometimes (@mangAman_vp) reported@hbomax - Might be a new stream service here in the UK, but damn it's awful. Just watched Batman v Superman, and the quality was like bad dvd quality, and it changed aspect ratio...frequently. Never, ever had that in my life. 1 month sub, quit.
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Myke (@DeQuan81) reported@aaronrift @hbomax I got the error and backed out and went back and it's been fine all night.
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Dingus McKringus (@your_worm) reported@AEW @hbomax I just want my stupid $42.19. Please. I dont understand why this is such a hassle. I paid for a product that did not work. Times are too tough for me to just forget about 40 dollars. Can someone please help me out here? @TonyKhan ?
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Sir Clapton Terrier (@claptonterrier) reported@smiffytheBT @hbomax We have only done on iBone so far Uncle and had no issues at all 🤷
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Kenny Pordon (@KennyPordon) reported@aaronrift @hbomax I had a lot of problems with authenticating devices as well. My TV was the last that worked. Ruined opening match for me. PPVs looks amazing in Dolby Vision, so I'll stick with it. I'd make Dynasty $19.99 for subscribers and purchasers of Revolution. Make it right.
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juando82 (@juando82) reported@AEW @hbomax I paid money for a ppv and am unable to stream it. I've missed an hour of this so far. Been on hold for about 40 mins. Any help here???
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fer (@hudclaire) reported@hbomax get to ******* work
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dawn crawford (@dawncrawfo59588) reported@hbomax Why are we paying more for scho taxes?? For a privilege a streaming privilege i mean i understand that it helps people that dont want to work and choose not to work sending they kids to school but I pay enough in city taxes for school **** and dont even have a kid so yeah
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George G (@GeorgeG92483038) reported@hbomaxhelp I can barely stream anything and watch it. Keep having to stop and start because the audio is not in sync with the video. Please fix this issue.
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OLDSCHOOL 2.0 (@OldSchool2pt0) reported@hbomaxhelp @JdotChilds The sound during the commercials is just awful. Streaming HBO Max March Madness games. Please change the commercial, it has a very annoying sound.
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🇺🇸HairForceOne🇺🇸 (@47ShadesOfMaga) reported@hbomax @StreamOnMax Keep going with the woke BULLSHIT on The Pitt, and you’ll lose this viewer and the REST of our ED. Ridiculous. You have a solid, medically accurate (to a point) show, but yet EVERY week, some woke **** slips its way in the episode. This week? ICE And let me inform you if this- Not ONE of us working in a busy ED care if people are LEAVING the EMERGENCY WAITING ROOM for their NON EMERGENCY ISSUES. Jerkoffs.
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Bobby White (@BobbyWh00604827) reported@the1bar23 @hbomaxhelp Did you get this fixed? I was just about to buy it but stopped just to see if anyone was having issues