HBO Max

Is HBO Max down?

No problems detected

If you are having issues, please submit a report below.

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 01/23/2026 20:00

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (30%)

    Playback Issues (30%)

  2. Sign in (24%)

    Sign in (24%)

  3. Buffering (21%)

    Buffering (21%)

  4. Crashing (21%)

    Crashing (21%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
NetherlandsThe Hague Playback Issues
FranceParis Buffering
United StatesToano Playback Issues
United StatesMinneapolis Buffering
United StatesLeague City Buffering
United StatesDallas Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • cdrounds8 CDRounds (@cdrounds8) reported

    @wbpictures @hbomax This movie is awful. Waste of an amazing cast.

  • LoupMccallgrey Honey Loup (@LoupMccallgrey) reported

    @HBOMaxHelp no sudden moves is on audio guide. I use a Roku. Help

  • nosympathy82 Sporadically Rude (@nosympathy82) reported

    @hbomax when are you going to fix your app? It's impossible to binge anything because of the error message

  • Ciellesword Cielle$word (@Ciellesword) reported

    @spacejammovie @hbomax I think lola looks odd And uncanny conspired tot he other toons. Like an artist was told to work on her for a looooooong time to get her perfect and they stared a lt their creation for too long adjusting too many little details.

  • DarthNemesis8 Darth Pānter (@DarthNemesis8) reported

    @HBOMaxHelp You already have my info from a previous issue that you weren't magically able to replicate. You have the video above, it's happening. I can't make this **** up. You have videos of me not being able to renew downloads, would you like me to post those here as well?

  • pigeonbutler Jamirish guy (@pigeonbutler) reported

    Clearly @hbomax @HBOMaxHelp don't want my money. I've tried to sign up numerous times since the launch last week and the process is strewn with dead end unhelpful error ids. Live chat with support to resolve it and there's no agents available...

  • DarthNemesis8 Darth Pānter (@DarthNemesis8) reported

    @HBOMaxHelp Here's another bit of info. You already have my info. I had a problem a couple of months ago and you had ZERO explanation or solutions. The problem persists, you haven't fixed ****. The renew download option doesn't work and now playing offline doesn't work. It's not me, it's you

  • _therealcolonel Sandy (@_therealcolonel) reported

    @hbomax ya well your app I use to try and watch programs SUCKS ***. It's got some major technical issues that I have to deal with EVERYTIME I want to watch anything on the app. TOTAL POS. Fix this **** ASAP

  • dykeules Casey Lee Danger (@dykeules) reported

    @HBOMaxHelp fix your ******* roku app

  • AtticusThackery AtticusThackery (@AtticusThackery) reported

    @hbomax App Dev is terrible. Cancelled roku sub let’s user go thru a the entire app w/o ever giving them a way to resub. 2mos You lost bc it wasn’t easy. When I did, WOW was it stupidly difficult. You guys hate money or something?

  • critterholic Critterholic (@critterholic) reported

    @wbpictures @hbomax What a plodding, pretentious. ridiculous, boring movie. You've done something when you take this many wonderful actors and make a terrible movie.

  • skylerchrisman Skyler Chrisman (@skylerchrisman) reported

    @Joenziii @hbomax Worst birthday EVER NOW

  • xthebread Brad (@xthebread) reported

    @HBOMaxHelp Hello my account was hacked earlier this evening I've been trying to get into contact with someone who can help but I've been unable to so far. Are you able to assist?

  • TomColoradoJr Tom Colorado Jr (@TomColoradoJr) reported

    @hbomax @Roku I am seriously tired of paying for HBOMAX that won’t play on Roku. And, spending all the time deleting and reinstalling doesn’t ******* work.

  • MimoAzul Mimo Azul (@MimoAzul) reported

    @hbomax fix the tv app! Subtitles on the left side and bad buffer! I feel robbed. I hope to see changes soon because I won't pay for months on the promise of fixes coming up.

  • buzzerama Kenny (@buzzerama) reported

    @hbomax With a cast this good you’d think it would be next to impossible to make a terrible movie, but they sure managed to do it. Good job I guess?

  • HiperTexto007 Prosista Digital (@HiperTexto007) reported

    @HBOMaxHelp I'm on an iPad running the latest iOS. I can't get English captions on English audio. The English audio is actually French, which is fine. No one wants a dubbed show. But English captions don't work.

  • DarthNemesis8 Darth Pānter (@DarthNemesis8) reported

    @HBOMaxHelp But I already know what you're going to say. You're going to say uninstall and reinstall. Which then deletes my downloads. I promise you it's not my tablet just like it's not everyone else's devices, it's the poor quality app that you guys continue to provide your customers

  • fernandaSam2 fernanda Sam (@fernandaSam2) reported

    @hbomax I think it is in your interest to solve this problem since you are competing with the giants of Disney, Apple, Amazon and Netflix!

  • 44N93W Mah Mah (@44N93W) reported

    @hbomax, why doe your site have repeated problems?

  • darthwaver َ (@darthwaver) reported

    @hbomax please fix your PlayStation app

  • CrimeandtellMae Mae Have Thoughts (@CrimeandtellMae) reported

    @Filmatelist I just watched it for the podcast on @hbomax ! It was AWFUL and entertaining at the same time.

  • stevesirk Steve Sirk (@stevesirk) reported

    @HBOMaxHelp I'm not able to play anything. I click play and it takes me right back to the title screen. I've reinstalled app. I've unplugged tv, modem, and router. I've done everything I can find online and the problem persists. Been doing this for over a week now. Please help!

  • hurricanegeo42 hurricanegeo42 (@hurricanegeo42) reported

    @hbomax Great cast; a pleasant surprise. I must say terrible script. Wasted David Harbour's talent with his character who was supposed to be the comic relief, terrible. Cheadle's fake grandpa accent was unnecessary. Noticed how 3 white men die, black man survived, white woman survived?

  • paulraised Paul Raised (@paulraised) reported

    @hbomax FIX YOUR SUBTITLES, YOU CAN'T MOVE THEM AROUND THE SCREEN CONSTANTLY, YOU NEED TO FIX THIS NOW

  • dangreenwald Dan Greenwald (@dangreenwald) reported from Wilkins Township, Pennsylvania

    @HBOMaxHelp HBO Max is not working on my Roku. When you try to play a movie, you get taken back to the description page for it.

  • The_big_easy__ Michael (@The_big_easy__) reported

    @hbomax @iamjohnoliver Why ******** can I not turn off auto-play? Why can't I watch a show when I go to bed and know where I left off? **** YOU!!! Fix it, you ********!

  • heelStJOHNSON lemme Milli her Vanilli (@heelStJOHNSON) reported

    @HBOMaxHelp trying to watch on ps4 is not working

  • rakshithkh98 Rakshith Harish (@rakshithkh98) reported from Coppell, Texas

    @hbomax has the worst video player implemented on their website. Wonder what tech stack they’re using?!

  • VanillaScooper 🚀 Vanilla Scooper 🚀 💎 #AMC 💎 (@VanillaScooper) reported

    @HBOMaxHelp @KristinaBrents Having the same issue. Rocky ultra, iPad, PC, all of them