HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 03/28/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Buffering (33%)

    Buffering (33%)

  2. Playback Issues (30%)

    Playback Issues (30%)

  3. Sign in (20%)

    Sign in (20%)

  4. Crashing (12%)

    Crashing (12%)

  5. Video Quality (5%)

    Video Quality (5%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceSaint-Gildas-de-Rhuys Crashing
United KingdomLeeds Sign in
United KingdomLiverpool Sign in
United KingdomBrackley Sign in
GermanySaalfeld Buffering
United StatesMax Meadows Sign in
Map Full Outage Map

Community Discussion

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • rpcleland Ryan Cleland (@rpcleland) reported

    Anyone else want to start a class action against @hbomax for how sh*tty their service is? I’ve spent three phone calls being super polite to CSR’s and my service is still awful.

  • RamenAnd2k brandn (@RamenAnd2k) reported

    @hbomax fix the trash *** app

  • napoli_jessica Jessica Napoli (@napoli_jessica) reported

    Why is HBO max the worst ever to exist @hbomax never works

  • jess_d16 Jess 🇸🇻 (@jess_d16) reported

    HBO Max is such ******* trash. Worst streaming service ever @hbomax do better!

  • CiaranGrumley Ciarán Grumley 🌍 (@CiaranGrumley) reported

    Maybe if @hbomax get their employees working on the issue now,their pos app will be fixed in time for the Dune premiere. #HBOMax

  • Sonic00098 Soranine (@Sonic00098) reported

    @HBOMaxHelp I already contacted support and resolved the issue a few hours after I posted this tweet but it shows that you need to improve your security measures I’ll appreciate it a lot when you take the time to do so HBO

  • RamenAnd2k brandn (@RamenAnd2k) reported

    fix the ******* app my goodness @hbomax

  • sheainjanuary shea (@sheainjanuary) reported

    @mesofunblog @Riixooxo @hbomax I went back to the Home Screen and navigated to the “episodes” area of white lotus and scrolled over to episode 6! This app is so terrible lol

  • ghoulishsiren J. 🌻 (@ghoulishsiren) reported

    @HBOMaxHelp Trying to use the Roku to sign in to HBOMax and it will not let me. How do I fix this?

  • OG_Slouch OG Slouch 🎱™️ (@OG_Slouch) reported

    @hbomax fix y’all ******* app bro…

  • BARDIANA3O5 BARDIANA ! ⚜️ (@BARDIANA3O5) reported

    @hbomax Hello, I believe that it is extremely insensitive to air Nicki Minaj’s documentary given that she’s in legal trouble for harassing and threatening her husband’s victim. I’m hoping you’ll do the right thing here. If not, I will be canceling my subscription effective immediately.

  • CameronMcEwen8 Cameron McEwen (@CameronMcEwen8) reported

    @DCComics @DCTitans @hbomax This show is just the worst.

  • nickholeloadeon nick: the re-up (@nickholeloadeon) reported

    the ending of #whitelotus was awful… you will be dealt with @hbomax

  • booba4040 angela m Gilbert (@booba4040) reported

    @HBOMaxHelp Fold 2..when I used my direct tv credentials it just loops around. Keeps showing the sign in page.

  • AnnabelJason3 Annabel Jason (@AnnabelJason3) reported

    @stephshapiro14 @hbomax @dani_shapiro1 I’m really sorry about that ***, also had same issue recently but got help from will_tech02 on Instagram. You should contact him friend.

  • internetbebe23 Timothée’s sequin harness (@internetbebe23) reported

    What is the likelihood that @hbomax will crash tonight for the #whitelotus finale & why is it 100%?

  • BeccaSchmidt_ Becca Schmidt (@BeccaSchmidt_) reported

    @_LindsayFrost I’m SO excited, praying to the @hbomax gods that the app doesn’t crash

  • barnesk258 Katie Barnes (@barnesk258) reported

    @HBOMaxHelp It crashes almost every time I try to start a show. Half the time, if it doesn’t crash the show is out of sync with the sound and then there is a 50/50 chance I will be able to pause and fast forward without it crashing after getting the show to play again.

  • dirtyswede27 Mike L (@dirtyswede27) reported

    Why does the @hbomax app suck so hard? Casting is terrible. Everytime my phone screen turns off I have to reconnect to play my show again

  • chasinginsight chasinginsight✨ (@chasinginsight) reported

    What's going on @hbomax? Haven't been able to login.

  • trevorbeImonts hal / will (@trevorbeImonts) reported

    hbo max is such a glitchy ******* mess @hbomax fix your app

  • halliganmj Michael Halligan (@halliganmj) reported

    @sheainjanuary @hbomax Same issue. Who’s the intern editing the programming? No excuses

  • GBARDITHEGOAT BARDIthegoatTBH (@GBARDITHEGOAT) reported

    @hbomax There is a #hashtag called #Survivingthepettys that can help see a lot of peoples opinions when it comes to this situation. Furthermore, i feel that if anything the **** victim should be able to speak their peace not the ones who were harassing her.

  • evaprice Eva Price (@evaprice) reported

    @hbomax And the fact that your app will not, cannot, refuses to…work on Roku (tonight if all nights) is abominable.

  • BlackMetalStev1 Black Metal Steve (@BlackMetalStev1) reported

    @HBOMaxHelp @sarah1312166 iPhone 12. Every other streaming service is fine. HBO Max freezes, buffers, audio description comes on and won’t turn off, once it does it intermittently describes random scenes, if you pause you have to close the app to get it going again…after it buffers. The worst.

  • SMediaProd01 Seeking Media Productions (@SMediaProd01) reported

    @EvilKnightSupes @hbomax Snyderverse fans are indeed vocal, but not enough of them are able to make a profit. Most of the general audience are less in favor of the #DCEU because of the in consistency of quality.

  • nxtflch Brian Banks (@nxtflch) reported

    @HBOMaxHelp I know others have complained about this, but rewinding and fast forwarding on the Amazon Firestick is impossible. The functionality just doesn’t work. Any tips? Thanks.

  • ejamison64 elisabeth jamison (@ejamison64) reported

    @HBO @hbomax This is one of the worst, poorly written shows I’ve ever watched 💩

  • LauraLaw05 Laura Law (@LauraLaw05) reported

    @HBOMaxHelp why won't the app work on my Samsung galaxy 21 anymore....it keeps saying oops something went wrong with a service code. I have tried everything.

  • BARDIANA3O5 BARDIANA ! ⚜️ (@BARDIANA3O5) reported

    @hbomax Hello, I believe that it is extremely insensitive to air Nicki Minaj’s documentary given that she’s in legal trouble for harassing and threatening her husband’s victim. I’m hoping you’ll do the right thing here. If not, I will be canceling my subscription effective immediately.