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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (28%)
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Buffering (28%)
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Sign in (22%)
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Crashing (18%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 El Paso |
Buffering | |
| Lexington |
Buffering | |
| Philadelphia |
Sign in | |
 Berlin |
Playback Issues | |
| Queens |
Buffering | |
| Groß-Umstadt |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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LillcyTweets #EndFilibuster #ThankYouRealityWinner
(@LillcyTweets) reported
@hbomax Stupid. I may drop HBO this is SO AWFUL.
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Jaboy Fry (Photograp
(@jaboyfry) reported
@xXCaityy99Xx @wbpictures @hbomax You sound so dumb !! Their parents made and designed their future. That’s what the movie is about! You idiots will find a problem in anything.
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Mel 🇺🇸 💜🌍
(@SleepyInAtl) reported
@hbomax Effing terrible idea for a show..delete asap.
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Ant Murdering She Devil
(@ShelleyElwood) reported
@wxdam @hbomax I've noticed a lot of these tiered services have their apps crash from the ads, it's very suspicious
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Joe Russell
(@biggerlebowski) reported
@tonythaxton @hbomax @PlayStation That happened to me when it first launched. I deleted the app and reinstalled it and that seemed to fix it.
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Ann McL
(@Ann_McL) reported
@tonythaxton @hbomax @PlayStation I just got a notification that I need to update my payment method. I don’t think there should be a problem with it.
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Will Flannigan 🌵
(@Will_Flannigan) reported
Hey @hbomax my account was hacked, someone else's email was added and I can't change my password. There is nothing on you "help" page to assist me. What gives?
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Kathy Hatch
(@khatch4892) reported
@tonythaxton @hbomax @PlayStation I’ve been having issues with it on my iPad tonight but Roku tv it’s fine
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Jacob Williamson
(@trenard2000) reported
@mattborzillo @hbomax Long shot but have you logged into your account to see what devices are logged in? I checked mine and noticed that 6 devices across seas were logged in 😳😢 I logged out all devices, changed password, and that helped us with some of our crashing problems. Long shot like I said
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Jaimie Caceres
(@Jaimie28c) reported
@HBOMaxHelp how come when Apple App store subscriptions say their purchases can't be restored you "notify your team and look into the issue"... But when I, a Google Play store subscriber get the same error, there's nothing you can do? Should I be offended here
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Otra persona sin importancia
(@jampoll666) reported
@hbomax But at least put soul into their ******* work. My ******* cousin tries harder at drawing than the cartoonists and writers of this **** to do something decent.
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LilianVincent
(@V83106172Lilian) reported
@Astoldbyjayda @hbomax I literally never believe all this hacking stuffs works not until I was recommended to cyberglobal_consultant on instagram they where able to retrieve my account in less than 2hrs they are good and reliable they can help you
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RadiantLady 🪐
(@radiantgirl) reported
@hbomax Awful.
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Maddy
(@Checkered_Fancy) reported
Found out the reason @HBOMax isn't working is because once again @Xfinity has done something because why would any of their services work.
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Matt Borzillo
(@mattborzillo) reported
@trenard2000 @hbomax Jesus! Wouldn't even know where to look to find that out. Finally got it working after getting kicked off like 25 times. Frustrating as hell. Seems like a lot of ppl with it on roku are having the same issue.
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Mel 🇺🇸 💜🌍
(@SleepyInAtl) reported
@hbomax Effing terrible.. Janetti is a disgrace.
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Tony Thaxton
(@tonythaxton) reported
Is anyone else having issues trying to use @hbomax? Every time I try to open it on my @PlayStation I get an error message. And yes, I’ve done the updates.
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Andy Lauber ❄
(@lauber_andy) reported
@wxdam @hbomax Same problem, but we have the full price plan. It's by far the worst Roku app we use, requires a restart every time we try to start a show.
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Not that David Schwartz. No, not that one either.
(@viciousliar) reported
@HBOMaxHelp hi I just got a PS5 and every other streaming app works except yours. I am getting error code CE-108255-1. I’ve deleted and reinstalled the app and no dice. Is this a problem on your end?
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Rebecca Johnson
(@Rebecca71992768) reported
@Astoldbyjayda @hbomax Was having the same issue,I got my account back with the help of __hack__hub on Instagram,this guys are very good and reliable.I think you should also try to contact them.
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LNCP Baseball
(@LNCPBaseball) reported
@hbomax why after this long is this service so glitchy? Fix the bugs
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i1der78
(@i1der78) reported
@KingRichardFilm @hbomax Why all the funky comments? I have a feeling that if their mother was the driving force behind their beginning in competitive tennis, this movie (or title) wouldn't be an issue. I mean damn, can a black father have anything?! We don't ask for much.
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Saka Stan
(@lhj192) reported
@kkfla737 @CNN @hbomax Every provider is trying to squeeze more dollars out of their customers. I’m probably out, but perhaps they get a lot of talented journalists together to produce quality pieces.
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Barnabas Frid
(@frid_barnabas) reported
Dean Cain is probably the worst Superman but I may watch his show on @hbomax in August.
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Drew Rossignol
(@DonRozz25) reported
@hbomax please fix your Roku app so I can actually watch a movie and not wait two days to watch newly premiered shows! #FixTheAlgorithm #fixtheapp
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arbordell
(@arbordell) reported
@YouTubeTV @hbomax Hi, I signed up for the 4K for the olympics and it never seemed to work?
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i1der78
(@i1der78) reported
@your_ol_daddy @KingRichardFilm @hbomax They were kids. There was a father there handling things while they kept their heads in the game. This is a story about that. What is the problem with that. It doesn't take anything from Venus or Serena in any way. It's something for us fathers, sorry if that offends you.
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WALAA🌿📚
(@Walaa_writing) reported
@hbomax How did this work get the green light? Disgusting, humiliating and targeting children. Cambridge children under the age of ten. How can all writers and actors be so shallow and insane!!! @KensingtonRoyal I hope you file a case against this disgusting act
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Triston Johnson
(@TristonDJohnson) reported
@hbomax Has got to have the absolute worst customer service you can pay $14.99 a month for
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Jayda✨
(@Astoldbyjayda) reported
from
Livonia, Michigan
@hbomax Someone has hacked my account and changed my email and password. Please help - can it change password because the email isn’t mine