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HBO Max

HBO Max down or not working? Problems, status and outages

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 35% Buffering (35%)
  • 30% Playback Issues (30%)
  • 20% Sign in (20%)
  • 11% Crashing (11%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Alpena Buffering 5 days ago
Palm City Buffering 5 days ago
Saint-Gildas-de-Rhuys Crashing 7 days ago
Leeds Sign in 7 days ago
Liverpool Sign in 7 days ago
Brackley Sign in 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • TheAstroChrist
    The SpaceJesus (@TheAstroChrist) reported

    @hbomax worst streaming app. 8th graders create better functioning interfaces with their first “Hello World”. #FixYoShit

  • andrea9192
    JR, Come Back (@andrea9192) reported

    @lizskurdal @hbomax Yes! @hbomax needs to fix these annoying glitches and bring back Kong vs Godzilla!!!!!!!!!!!!!!!

  • ScottyNo_
    Shawn Scott Stevenson (@ScottyNo_) reported

    @spacejammovie @hbomax The voiceover work is horrible Bugs like some type of New York cab driver or something They changed the animation for some ungodly reason the best joke I've seen so far is a Kevin Hart is short joke This is what happens when you do a remake without getting feedback from fans

  • TheSaxyOne
    Heather (they/she) #BringWynonnaHome 📫 (@TheSaxyOne) reported

    @Earpfan99 @hbomax Do all dark blue. I don't know if the Stetson would work though. I would say give Nicole a Smokey hat but then she would look too military imo.

  • aussXvill
    • (@aussXvill) reported

    @HBOMaxHelp can’t restore my sub on my iPhone. Need some help

  • sarahlesteves
    Sarah Esteves | #BringWynonnaHome 🛡 (@sarahlesteves) reported

    @Poppedcorn17 @hbomax Alex I am sure she is lurking around somewhere waiting to cause trouble. #WynonnaEarp #BringWynonnaHome

  • Bouchermatthew2
    Cowboy Hiker. Mountian Maniac. (@Bouchermatthew2) reported

    @BleacherReport @hbomax Just pay the graphics people what they deserve for their work, I’m sick of this ****.

  • FaustoGaIvan
    Fausto Galvan (@FaustoGaIvan) reported

    @StatKingUpWs @hbomax Worst plot line in the series.

  • J_univers3
    J👽🐼 (@J_univers3) reported

    @hbomax Fix your ******* app. Jesus lol

  • vibeistan
    julian 2: a new legacy (@vibeistan) reported

    @HBOMaxHelp hey I'm getting a weird image when i try to stream space jam 2 can you help me please?

  • 415Skyb
    SKYB_415 (@415Skyb) reported

    @HBOMaxHelp my account was hacked, it turns out the perp changed my email address and I cannot login to my account. Also they created three separate profiles on my account! please help

  • DibingaSimb
    Simba Dibinga (@DibingaSimb) reported

    @hbomax The app keeps closing out. How come you guys can't fix these issues across your platform? Your content is by far the best but your app is worse than anyone elses

  • msolen
    Ms. O (@msolen) reported

    @hbomax Having issues with @hbomax can’t access subscribed but nothing

  • AspenAndElk
    Brittany (@AspenAndElk) reported

    @KimmieUncharted @hbomax Yeah and for $15 a month???? You better ******* work. It was glitching on me again last night so, buh-bye.

  • hectoranthonyy
    Hectorito (@hectoranthonyy) reported

    Bro @hbomax gotta be the worst app. Unless you’re on wifi you can’t watch anything or you’ll be charged? Alright fam..

  • TempuraSparkle
    Tempura THEE Sparkle Esq. (@TempuraSparkle) reported

    @hbomax @SamsungTV @SamsungSupport WHY HAVE YOU NOT FIXED THE UPDATE GLITCH? Seriously it shouldn’t be taking this long 😳

  • Sherry_nocliche
    How much you paying?! (@Sherry_nocliche) reported

    I know y’all better fix this space jam legacy playback @hbomax

  • Sevvvven7
    Seven (@Sevvvven7) reported

    @hbomax Not working

  • realcactussam
    Sam McCoy (@realcactussam) reported from Seward, Nebraska

    Does anyone else have issues with the @hbomax TV app when playing the new release movies day/weekend of? I can play everything BUT Space Jam. Same with most of these releases.

  • CujuBets
    Cuju (@CujuBets) reported

    @hbomax fix your servers guys !

  • loak3d
    Loak3d (@loak3d) reported

    @HBOMaxHelp @AmberCadabra you already won the competition for worst streaming app on the planet. so GG! losers.

  • ilikemoviestoo
    Vinny (@ilikemoviestoo) reported

    Now that @hbomax with the help of @HBOMaxHelp are finally addressing the Dream Warriors issue wtf am I supposed to tweet about?

  • loak3d
    Loak3d (@loak3d) reported

    @HBOMaxHelp @emeliog94 fix the broken 4k Dolby Vision for Firestick 4k. it's been broken for well over a month now.

  • thereal_jwoww
    Jay Green (@thereal_jwoww) reported

    @hbomax please fix your apps. There’s no reason I have to restart the app every 10 minutes because it keeps crashing. I’m Tryna watch #SpaceJamANewLegacy, I’m tryna watch Black Excellence.

  • TreezyRichKid
    Abraham J Tristan (@TreezyRichKid) reported

    Hey @KingJames tell @hbomax i dont have #SpaceJam2 on my timeline to fix this issue ASAP

  • TofuAna
    Ana.Maria.Tofu GENERATION (@TofuAna) reported

    @Gabbyluups @generationonmax @hbomax I really don't get why they didn't do interviews with the cast together and created more content for the fanbase... There's almost nothing on YouTube with the cast... Terrible marketign jeez. 🤦 The fans are literally carrying the show and season 2 happening #renewgeneration

  • Theredspiritjoe
    Theredspirit (@Theredspiritjoe) reported

    Hard to enjoy Space Jam 2 when @hbomax app always buffering and having the quality dip every 5 minutes. Making me question my own internet. Can't ya just be like @netflix and @disneyplus ..

  • 89blinkme
    Blinkme (@89blinkme) reported

    @hbomax why is someone narrating the new space jam? I can’t turn it off and it’s annoying. Please help

  • 89blinkme
    Blinkme (@89blinkme) reported

    @hbomax Fix your app. Turn off that audio narrative

  • kwmart
    Kyle Martin (@kwmart) reported

    @tristan35717881 @brgridiron @hbomax Lol no he didn’t, Wilson won with one of the best defenses of the past several decades. Mahomes was one play away from the Super Bowl with arguably the worst defense in the league and won it a year later.