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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (35%)
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Sign in (30%)
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Buffering (18%)
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Crashing (12%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Denton |
Playback Issues | |
| Philadelphia |
Crashing | |
| Richmond |
Crashing | |
| Danville |
Sign in | |
 Sherbrooke |
Playback Issues | |
| Salem |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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alejandra, but in a Princess Jasmine costume 🎃
(@exploding_girl) reported
@BettyBowers @hbomax Didn't she die in a crash some time earlier this year?
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MarthaM
(@MarthaM58028788) reported
@hbomax Awful! Not a true depiction of the mob families…
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Roger Le
(@SvnOut) reported
@HBOMaxHelp Why wont the movie show up on Dish Network?? I just signed up for this right now. I will cancel it if it doesnt work
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Niki (Nee-Kee)
(@Shocked_Niki) reported
@HBOMaxHelp No matter how many times I sign into my HBO Max account on the Firestick with my Google subscription info, it keeps telling me that my subscription is expired. How do I fix this?
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Melissa G.
(@Knitwritezombie) reported
Is it just me, or is there a general problem with the syncing of captions and voiceover on @hbomax ?
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Eric
(@beeryee_beeryee) reported
Why does the @hbomax app crash every first use of the day every time? #FirstWorldProblems
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Dan the man
(@yfn_dantheman) reported
@HBO @hbomax Won’t EVER watch this terrible movie on HBOMax; my wife and I, who are HUGE Sopranos fans, just left the theater severely disappointed; daft directing, writing, casting; the story was fragmented and FAR from any essence of the series; I blame woke supremacy; it ruins everything..
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🇺🇸Vincenzo🇮🇹
(@vinnyg71284) reported
@newarkmovie @hbomax One of the worst movies I've ever seen... A bunch of bad impressions and one liners.. They had 14 years to get this right and it was absolute garbage
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BryanInMo - VACCINATED 💯
(@BryanInMo1) reported
@HBOMaxHelp @AndrewManley1 still waiting for HBO to fix the Roku app. It won't scroll left or right a page at a time with the Rew and FF on the remote - but it will make the clinky clinky noise when you push the buttons.
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Mike Linderman
(@MJLinderman) reported
Been trying to access @hbomax for 2 days on TV. All I see is a 3-dot progress indicator making NO progress. Don’t have that problem with Hulu or Prime of Netflix. Your app has always been a challenge.
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Zuko
(@zuko7381) reported
@newarkmovie @hbomax Terrible, boring, no story.
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Jeff West
(@jeffywest) reported
@dunemovie @hbomax Books were great wondering if they'll ever make that world work on the screen.
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Andy
(@AndrewManley1) reported
from
Pasadena Manor, Maryland
What kind of bullshit is this @hbomax I can watch on my phone, but on my TV thru the app it doesn’t work then when I screen share to my smart TV the phone magically doesn’t work. #manysaintsofnewark
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McGee and Me
(@Jimmy_djinn) reported
@hbomax what is up with your app on Apple TV? The menu loads for a second, disappears, tries to load and then gives me a service error. I’ve uninstalled/reinstalled, reset my modem, cleared my cache and still nothing is working
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Krystle (she/her)
(@pinkberryoasis) reported
Technical Help! My dad signed up for @hbomax last night and typed the wrong letter in the email account. But since he went through Amazon, it just let him do it without vertifying. We’ve been trying to get it on multiple tablets and won’t let us use old email
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Iris
(@Demandor) reported
@bigmarty1967 @newarkmovie @hbomax Awful
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TODD WELCH
(@treemoneee) reported
@hbomax Terrible
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jay marose 🏳️🌈💉
(@jaymarose) reported
Seriously, @hbomax you have the worst interface and recommendations. Somehow #saintsofnewark isn’t being recommended? Oh, yeah. Fire Maher. He’s past his time. Nihilism from rich people is too much.
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AlMo
(@AlexM300) reported
@HBOMaxHelp trying to watch many saints. Only sound and no video. Is the same for every hbomax show I try as a control…even old *** episodes of the sopranos. Hulu works playing hbo shows…Da heq going on? You guys having bandwidth issues or am I not compatible?
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HoleNtheNet
(@JAC84109252) reported
@newarkmovie @hbomax Its so so. Glad I watched it from my couch. Ending was terrible. @talkingsopranos nobody is being nominated for an Oscar for this movie. Is a cash grab movie.
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Mrs. Betty Bowers
(@BettyBowers) reported
@ChrisWDay1983 @hbomax Well, the Lord did tell her to sashay away in a plane crash. He doesn't hold back when it comes to bad hair. Glory!
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jason
(@JHunter2345) reported
@hbomax Your app is awful anymore. Watching sopranos and it stops in the middle of an episode. And before you ask any other streaming service works flawlessly. Netflix hulu etc with no issues
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Jennifer Greene-NOLA (she/her)
(@JJGreene03) reported
@CoxComm is truly the worst cable/internet provider around. I have to reset my cable box approx every 7 minutes to watch old episodes of shows on @hbomax @HBO
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Andy
(@AndrewManley1) reported
from
Pasadena Manor, Maryland
@hbomax fix your stuff. Cant access #manysaintsofnewark
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𝔹𝕌𝔽𝔽𝔸𝕃𝕆𖦹𝔹𝕌𝔾シ
(@AdamBug1) reported
@newarkmovie @hbomax Terrible movie. Absolutely terrible. I would have been pissed if I wasted money at the theatre to see this. Luckily it was on HBO Max. It was just aimless and boring. A couple good parts but the movie itself was horrendous and a big disappointment.
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sandi smith
(@sandismithusa) reported
@davidaxelrod @hbomax At 22, she comes off unhinged & immature. She had no issue having affairs with married men. She refused to accept a hint & kept calling & showing up, blames them, demands a job at Revlon with no experience? Duh At 22 many women are mothers with jobs, mortgages & spouses.
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Bad Company
(@JuniesThread) reported
@hbomax The worst movie of the year, don’t waste your time it’s awful.
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Mrs Peel Wannabe
(@nlm21691070) reported
@BettyBowers @hbomax She died in a plane crash in May of this year, so she doesn't preach anything anymore.
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Jackson Demlew
(@JDemlew) reported
@HBOMaxHelp why is many saints of newark not playing?? Evrytime I click play it just doesn't work Second straight day bruh it’s on the ps4
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Thomas Morrow
(@TomMorrowisnow) reported
@BettyBowers @hbomax God already knows she’s had more work done than the UAW.