HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 12/15/2025 06:00

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Sign in (32%)

    Sign in (32%)

  2. Playback Issues (28%)

    Playback Issues (28%)

  3. Crashing (19%)

    Crashing (19%)

  4. Buffering (18%)

    Buffering (18%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesLakeland Crashing
United StatesHenrico County Playback Issues
United StatesFarmville Buffering
BrazilAngra dos Reis Playback Issues
United StatesChesapeake Crashing
United StatesWheaton Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • ZangenehParisa Parisa Zangeneh (@ZangenehParisa) reported

    @sagevalentine @DrBrianTobin @hbomax still, they could have made it work.

  • InfiniteEthan03 Infinite Possibilities (He/They) (@InfiniteEthan03) reported

    @hbomax Y’all literally picked two (or three? 👀) of the absolute worst to advertise here! 💀

  • hayden35562572 hayden (@hayden35562572) reported

    @hbomax hey can you guys actually fix your ******* app?? It doesn’t work on anything Xbox roku cpu FFS do you’re ******* job.

  • ValerieCS159 Val Dislikes GOP Terrorists 🥷🏻& mayonnaise🍴🌊🌊 (@ValerieCS159) reported

    @_tina_b_ @AndJustLikeThat @hbomax EXACTLY. I don’t know whose heart was more broken last night, mine or Carrie Bradshaw‘s 💔. What they did to the show is unforgivable. Whoever thought this tragedy was a good idea, fire them immediately. Not interested in watching anymore.

  • alwaysbertiee roberta (@alwaysbertiee) reported

    the real kicker is @eentertainment playing a #SATC marathon as if that will fix it. heart is still broken @hbomax #AndJustLikeThat 😭😭😭

  • daily_pool 🖤💸🖤💸🖤💸🖤💸🖤 (@daily_pool) reported

    @hbomax It was awful😖

  • SecularGent Secular Gent (@SecularGent) reported

    @Vaquera_ @AndJustLikeThat @hbomax It was in keeping with her character though. She is so self-centered and pulls everyone else into her toxicity, but blows their problems off. In that regard, she was paralyzed to help him because it was about her.

  • TheSchaumberg Jonathan Schaumberg (@TheSchaumberg) reported

    @HBOMaxHelp Have you resolved the issue with Samsung TVs yet??? Still having issues with HBOMAX app on my TV

  • dimariesci Diandra Murphy (@dimariesci) reported

    Anyone else have trouble keeping drop scheds straight? @netflix:might be full season at once or 1 ep/week-spin the wheel to find out! @hbomax:maybe 1 ep/week, maybe 2 eps at a time, maybe? @PrimeVideo:who knows but its 3 years btw super short seasons CAN WE GET ON THE SAME PAGE

  • jfog88 Jim F (@jfog88) reported

    @HBOMaxHelp Yes, the modem/router is fine, but HBOmax is the only app that continually freezes up. I have to fully restart our samsung to get it to work a few times a week

  • reglana1 reglana (@reglana1) reported

    @hbomax I love HBO but Santa inc might be the worst thing i’ve ever seen and I saw Highlander 2 in theater .

  • Tee_Alkhazin TaRiQ 🦺🌻 (@Tee_Alkhazin) reported

    @Not_CharLatte @hbomax I've found that completely exiting the HBOmax and restarting fixes the problem. So as cliché as it may be, I'm afraid you may have to "turn it off and turn it back on again".

  • SHdonttweet Human Capital Spock (@SHdonttweet) reported

    @hbomax I watched it! Absolutely awful.

  • SuperWinterGirl Princess Winter 👸#SnydersUniverseAP (@SuperWinterGirl) reported

    @DahiyaKnight @DrakeWayne2248 @hbomax Exactly. ALL of the DC Filmmakers adore everything from all DC media. Snyder, Ayer, Jenkins, Wan, Sandberg, Yan & Gunn show no shame for the source material, & they deliver quality products with every story, divisive or no, while making them all feel real no matter the "silly".

  • ladybeulah2ubro free britney (@ladybeulah2ubro) reported

    Hi @hulu @hbomax @AndJustLikeThat … I have HBO through Hulu Live and believe I have “HBO Max” but when I go to the #AndJustLikeThat page, it wats “upcoming” for Dec 19 and I cant watch any episodes. Why? I thought it began December 9. Can someone help me?

  • TheAzulRaul Raul Llanes (@TheAzulRaul) reported

    @mhideas7 @hbomax She has always been a mess. Lol It’s like everyone forgot the plot. Carey is the worst. Big and her were toxic af. What she did to Aiden. How karma got her with Burgher. She has always been cringe and the writing was always punny. That’s the humor in it. The dumb stuff

  • TheSchaumberg Jonathan Schaumberg (@TheSchaumberg) reported

    @HBOMaxHelp I have tried all these methods in the past, but the problem still persists. This has been an ongoing issue for a long time.

  • veeebeeeh Verena Behrend (@veeebeeeh) reported

    @hbomax Sadly can’t say it’s really streaming though. Rather trickling. App either freezes, speeds up without sound and resumes secs later, plays only sound with error message saying I need to reboot or simply crashes completely. And no, not my connection or tv since other apps work fine

  • AbdulrehmanBi10 Bcap (@AbdulrehmanBi10) reported

    @GeorgeSeia @hbomax wb is the problem

  • Steeee___ Stee (@Steeee___) reported

    anyone else’s wives, fiancés, girlfriends etc requesting they watch “And Just Like That” with them? it’s next level terrible @hbomax the attempt at being “woke” is embarrassing

  • han_shot_first7 Isaac (@han_shot_first7) reported

    @hbomax That somehow Superman 3 isn't the worst movie on this list

  • bwcan82 Ben (@bwcan82) reported

    @natas129 @HBOMaxHelp I was having a similar problem. Turned out my WiFi router was going bad. Not saying this is your issue. HBOMax app could be more data heavy than others apps. But since I replaced my WiFi router, it works fine.

  • WWERetroStars WWE Retro Stars (@WWERetroStars) reported

    @HBOMaxHelp Done and done. Still won’t work. We have fiber connection. Speed isn’t the problem.

  • DeborahFordJohn Deborah (@DeborahFordJohn) reported

    @HBOMaxHelp Haha. Thank you for your response. It only happened at that point, not letter. No problem with it in the second episode. Weird. FYI/ I knew it wasn’t German, French or Spanish..

  • elly_blueyes ripley (@elly_blueyes) reported

    @AndJustLikeThat @hbomax Cringey as f**k and that woke stuff didn't help at all. This is a vomit and you know it!

  • DeedeeDazed Dee (@DeedeeDazed) reported

    How is @hbomax still having the same password reset issue that Customers have been complaining about since last year?

  • pappa_1234 pappa (@pappa_1234) reported

    @hbomax Nostalgia won’t work

  • jasonbrun2001 Nicodemus (@jasonbrun2001) reported

    @hbomax great choices, one of the worst superman movies, a bad wonder woman movie, and a Disney version of Shazam, at least there is a cool batman #RestoreTheSnyderVerse #ReleaseTheAyerCut

  • banderson5775 Brian Anderson (@banderson5775) reported

    @hbomax Tacoma FD S2 E5….the audio and video is not synced. Please help. @TacomaFDFans

  • cyb3rda3m0n Nick (@cyb3rda3m0n) reported

    What a shock, the @hbomax app doesn’t work again. You really should be ashamed for charging as much as you do.