HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Buffering (35%)
• Sign in (31%)
• Playback Issues (15%)
• Crashing (14%)
• Video Quality (5%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Brie	Sign in	9 hours ago
Krefeld	Sign in	4 days ago
East Moriches	Sign in	5 days ago
Baltimore	Crashing	6 days ago
Greenwood	Sign in	6 days ago
Odenton	Video Quality	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A B (@Crazyglue101) reported 1 minute ago

  @hbomaxhelp How do I get a refund for AEW revolution the purchase did not work at all

• 
  maligator (@kohoccm) reported 2 minutes ago

  @LGUS @hbomax Bought an LG stove Dec 2025 — broke within a week. 5 service visits, none fixed it. 4‑hour windows cost me work/pay. Escalations ignored, no callback. LG service is terrible — do your research before buying.

• 
  Drew Griffin (@VenusHeadTrap) reported 2 minutes ago

  @CutSchumacher @hbomax I like your optimism. But as I recall a lot of work was done on A3 assembly. There’s even some muffled dialogue. The BF work print I saw was great and feels like a finished film, but it has that disruptive time code over the picture and borrowed music from popular movies

• 
  🇺🇸HairForceOne🇺🇸 (@47ShadesOfMaga) reported 2 minutes ago

  @hbomax @StreamOnMax Keep going with the woke BULLSHIT on The Pitt, and you’ll lose this viewer and the REST of our ED. Ridiculous. You have a solid, medically accurate (to a point) show, but yet EVERY week, some woke **** slips its way in the episode. This week? ICE And let me inform you if this- Not ONE of us working in a busy ED care if people are LEAVING the EMERGENCY WAITING ROOM for their NON EMERGENCY ISSUES. Jerkoffs.

• 
  ROC (@RoCraken) reported 4 minutes ago

  @hbomax literally worst interface ever. What am I paying for?

• 
  M̷s̷ ̷N̷e̷r̷d̷ ̷W̷o̷r̷l̷d̷ ̷O̷r̷d̷e̷r̷ (@ChibiRenjiLover) reported 10 minutes ago

  @hbomax it sucks that I can only stream the @AEW ppvs on one device at a time. I work nights so it'd be nice to watch from work while my husband watches at home... 😒😒😒

• 
  AdvisingAbyss93 (@AAbyss93) reported 12 minutes ago

  @JamesGunn @hbomax What do you mean “only one”??? That’s not how the rings work…

• 
  katie Henderson (@katiehe201587) reported 14 minutes ago

  @hbomaxhelp Been in an email loop with support doing the same troubleshooting steps repeatedly. Issue: Friends degrades in picture quality after ~15-20 min, every time, only that show. App updated, reinstalled, TV restarted — multiple times. Need actual escalation.

• 
  RubenOnRodeo (@RubenOnRodeo) reported 15 minutes ago

  @aaronrift @hbomax Same here tried to get a refund told me I had to contact another company and that they couldn’t help me

• 
  TomTom (@tleeinlonoke) reported 17 minutes ago

  @hbomax 5 episodes of Born to Bowl is simply not going to work. We need much more.

• 
  rafaa (@AbuelaSoyPutazo) reported 21 minutes ago

  @Ranger_teimoso @hbomax Yeah that looks awful too

• 
  David Ibe (@cyberibe) reported 21 minutes ago

  @hbomaxhelp Streaming issues with your coverage of NCAA men's tournament. Live stream breaks to a commercial then the pictures freezes after the commercial ends. Sat there for a couple minutes the first time this happened, then backed out and restarted. 4 times today!!

• 
  Fronkensteen (@Fronkensteen) reported 26 minutes ago

  Dammit, @hbomax … the finale of #DTFStLouis hurt my soul. Floyd Smernitch deserved so much better. 😭my tiny bird heart is broken.

• 
  ?? (@PsychoDad7820) reported 28 minutes ago

  @hbomax It’s a guy never a girl . Has mental problems and you push this trash

• 
  Coach Alpha Dawg Greg (@CoachDawg34) reported 31 minutes ago

  @Serious_Falcon @hbomax i see you missed the part where the vampire told him the bible verses don’t work that’s when he realized church couldn’t save him either only God can and wanted him to carve his own path

• 
  Andey E (@AndeyRay) reported 36 minutes ago

  @hbomax why the hell is @dennyhamlin on board camera just facing him. Show us the racing and what’s out front. This is terrible @NASCAR

• 
  Irwin M. Fletcher (@IrwinMFlet32077) reported 37 minutes ago

  offended by Bateman and the idiots that did @HBO @hbomax DTF St. Louis. What an AWFUL ******* show. So talking slowly and or whatever Bateman does is funny? Every episode this slow delivery of talking like dumbasses is funny. Get this trash off of Max #DTFStLouis #HBOMAx

• 
  Christen (@_JustAGoodGirl) reported 37 minutes ago

  @hbomax Now why are you telling me that I can’t use my account at work and at home? Do you pay my bill?

• 
  Annie (@annlau613) reported 39 minutes ago

  @hbomax Is this gonna be as crazy as Baby Reindeer because that show was like a car crash I couldn't look away from

• 
  eliteal (@eliteal210) reported 40 minutes ago

  @ethankoo22 @hbomax understandable, but since it looks like her condition is deteriorating it could potentially affect her ability to be an attending. a 10 sec absence seizure when you have someone's life in your hands is a huge problem.

• 
  lee 🤠 (@harveyleeee) reported 41 minutes ago

  @hbomax y’all gotta fix these ads. i can’t even watch the pitt in peace without them popping up and not going away

• 
  Mr. T-1000 (@BubbaGimp79) reported 43 minutes ago

  @hbomax This is complete BS. Why can't I just sign in with my provider like I used to be able to. I lost all of my settings because of it. 🤬

• 
  Spicy P (@Peletta_33) reported 43 minutes ago

  @paramountplus streaming is butt, can't get through a full show without 7 errors and restarts @hbomax is constant interruptions too...how do they expect people to continue to pay monthly with this *** service

• 
  Eli (@guevanex) reported 45 minutes ago

  Fix the stream @hbomax @AEW unwatchable with audio delay

• 
  Steveg561 (@SteveG561) reported 45 minutes ago

  @hbomax been trying to contact customer service for over an hour your AEW Revolution stream doesn’t work I want my ******* money back!!!!!

• 
  Gary Bibby (@garybibby) reported 47 minutes ago

  @NOWTV your trailer about @hbomax coming together has a spoiler from Heated Rivalry in it, please fix that.

• 
  Bonnie (@JohnnyBoyp7g5) reported 50 minutes ago

  @JamesGunn @hbomax Awful color and it’s called a corps for a reason

• 
  thinksojoe (@thinksojoe) reported 52 minutes ago

  I've been a fan of this dude since he was Prince Puma, and had been enjoying his work in AEW, but I have seen first-hand how badly MS can affect someone, and have helped raise money for MS charities. @TonyKhan I hope you know I'm turning off @hbomax whenever he's on.

• 
  ShaneSays (@ShaneSaysFF) reported 59 minutes ago

  @BorisVagner @hbomax Just glitchy, algorithm sucks, always has issues when you stop and restart shows and then tonight's AEW PPV disaster

• 
  Domina89 (@dinomite1989) reported 60 minutes ago

  @hbomax @Sarahnb232463 Surprised you didn’t get Gerran to do press for the Pitt in the UK