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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (32%)
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Playback Issues (30%)
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Buffering (18%)
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Crashing (18%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Woodland |
Sign in | |
| Orlando |
Playback Issues | |
| Saint Paul |
Video Quality | |
| Seattle |
Sign in | |
| Chambersburg |
Sign in | |
| Bel Air |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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PersonalLifeNoine
(@bitcoinman2121) reported
@succession @hbomax Terrible show. Why would I want to keep watching a show without one likable character? Life is too short
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♥ Coco Benson ♥
(@cocobenson_) reported
@hbomax @kendricklamar Good kid. m.A.A.d city limited series! Make it happen. Make it work. It will be amazing!!!!!!!! The story has already been told. Let’s gooooo.
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chris
(@chrisfoley710) reported
@hbomax is the worst app I've ever used and has the worst customer service I've ever had to deal with
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#######Ⓥ
(@sun_drona) reported
@succession @hbomax I’m curious what others think but I think the worst person (character) is Siobhan.
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Ryan DeClue
(@declue_ryan) reported
Season 3 of #DoomPatrol was just AWFUL. Slow, boring, irrelevant storyline. 99% filler, and I’m no longer hungry for more. #GetWokeGoBroke @hbomax Stop pushing the female empowerment characters. You’ve now ruined them and made them unlikable.
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Richard Crowley
(@CrowleyMonster) reported
@hbomax If you want to add 2 buttons on Apple TV to select between HBO only or HBO MAX, how about making them work?
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******* !!
(@BlowMe49622590) reported
@DCpeacemaker @hbomax Talk about not reading the room out of all the ppl they could have gotten lol 🤦 DC is just never going to put it together Smallville might be their best work ever
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jaime🧃🐛 ✡︎
(@jaimeneutronn) reported
@hbomax please fix your roku app i’m just trying to watch impractical jokers and i keep getting home from work and turning on the tv only to be 3 seasons ahead because i assumed the show would pause when the tv was off and it DOESN’T
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BBQing Dawg Fan
(@QueDawgDBA) reported
@hbomax your app on the Fire Stick is horrible. Miserably choppy. Just in case you're curious, my FireStick is current gen and my internet connection is blazing fast. I get 4K with no issues and smooth as can be from other apps on the Fire Stick.
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𝖗𝖔𝖒𝖊🥛| Doom Patrol Spoilers
(@001st_) reported
@DCDoomPatrol @hbomax no, because I'm broken hearted now
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LilB 🐝
(@_xcamilli) reported
Can’t watch ready player one bc of a distortion issue on @HBOMaxHelp app and I’m so upset. It looks like it’s in a fish eye lens.
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Paul Trudt
(@pd3244) reported
@hbomax app and @hulu apps on #AndroidTV were fine on new @Hisense_USA U8G for two weeks but now they crash every time. Uninstalled, reinstalled, turned off wifi and wired to router ...still crashes every time. Roku would random reboot but apps never did this.
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Eric Gockel
(@egockel) reported
@hbomax im stuck. I previously was through Amazon. I’m trying to subscribe and the links won’t work or says it can’t reach the Amazon AppStore right now
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ListerWolf IzzyBond
(@ListigerWolf84) reported
@Microsoft @hbomax wtf do I have to keep logging in random on hbomax app? Fix your consoles, and apps...
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bk
(@bkbkbk11111) reported
@hbomax Fix your damn app
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Gob Bluth
(@GobiasIndust) reported
@dunemovie @hbomax Jason Momoa only excels in roles that involve made up languages. Timothy Charlemagne has an incredibly punchable face. What with this god awful casting.
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Reylez
(@TjDahel) reported
@JoaoDalfeor @hbomax @HBOMaxSuporte I have the same problem. Because hell doesn't work the live streaming on console by hbo. Twitch works and is a streaming platform as well
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Dathan
(@6thMan0ftheYear) reported
@HBOMaxHelp No error messages. The app just closes like it was never opened.
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sheepdestroyer
(@sheepdestroyer) reported
@VIZIO @hbomax How about not violating the licenses of the copyleft programs that you use in your TVs? About about respecting the rights and freedom of your customers who should be able to get the source code of those program you pirate? You are the worst kind of freeloader.
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Vee
(@vee_vispatel) reported
@SenatorDurbin @hbomax Chicago see this every day also Chicago is worst then Afghanistan said by successfull business 👨💼………… so no thank you
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Andy Garmat
(@Garcia_Matien) reported
@hbomax Until now, customer service seems AWFUL, prospect clients beware.
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aaron
(@clownnoises) reported
@Josie_Fury @hbomax they’re so delayed it’s terrible
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Brian French
(@Briancfrench) reported
Hey, @hbomax why did a get an email from @mybellalogica saying my account and login information was on her newly Purchased Roku? Please explain and are you trying to fix this issue?
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HallieVasquez
(@HallieVasquez11) reported
@hbomax Who will help me with advice?
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RobertCarlin#AssociateProducer#ReleaseTheSnyderCut
(@rcarlin1979) reported
@el_capi_de_siam I didn’t make it. It was an @inktothepeople charity shirt I bought when they decided to #ReleaseTheSnyderCut, I also paid for 2 - 6 months subscriptions that I gave away to help @hbomax because I wanted to support them for finally treating ZS right. Looking back, big mistake
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🦇 Kim ‘Fire Ghost’ Sherrell
(@kim) reported
@hbomax If you want viewers, you should fix the streaming problem. Jeesh.
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Kevin McTigue
(@KevinMcTigue82) reported
@hbomax it would be nice if you provided a service that didn't constantly glitch and freeze. Easily the worst money I spend each month
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Branye- I Own The Chaos Grenade
(@Pure_BS_81) reported
@HellerHighWat3r @hbomax Thanks for the warning! Work has me so busy I haven't been able to get into the TL. 🤬#WynonnaEarp #BringWynonnaHome
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swankoween 🎃
(@ajhanee09) reported
@HBOMaxHelp y'all got the worst app and will not fix it cause y'all think it's okay cause y'all got the best movies and same day drop. Fix the damn app
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Marvelman
(@Marvel23176081) reported
@vitinliberation @hbomax I would love to help in some way, but right now season 4 is unavailable in Canada so there is as of yet no way for me to support the show. I hope that changes soon!