1. Home
  2. ❯
  3. Companies
  4. ❯
  5. HBO Max
HBO Max

HBO Max status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 37% Buffering (37%)
  • 27% Playback Issues (27%)
  • 22% Sign in (22%)
  • 10% Crashing (10%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Omaha Buffering 3 days ago
Birmingham Sign in 3 days ago
Schongau Sign in 4 days ago
Hollywood Buffering 5 days ago
Bellevue Buffering 6 days ago
Alpena Buffering 12 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • BFPNY
    Brian F Piekiel (@BFPNY) reported

    @hbomax , I had HBO MAX in the U.S. Now I am in the Republic of Georgia and am unable to login to my account to cancel. Please help!!!!

  • Used2BeLegit
    vince botticelli (@Used2BeLegit) reported

    @HBOMaxHelp having issues everytime i try to watch #GameOfThrones. on iphone it says "no internet connection" and on laptop it keeps freezing up and lagging. Also having trouble downloading episodes due o the "no internet connection" error

  • imbrendanlopez
    Brendan Lopez πŸ‡ΊπŸ‡Έ (@imbrendanlopez) reported

    @HBOMaxHelp I had to delete and reinstall, thank you for your help!

  • M0REYS
    q (@M0REYS) reported

    all i'm saying is that if you fix your site you could take netflix @hbomax

  • man_bro_dingo
    Great King Rat (@man_bro_dingo) reported

    @hbomax #RenewOurFlagMeansDeath or I will go to grad school (media studies, no use) and get an entry level management position within your company and rise through the ranks to middle management where I will work for 30 years and then retire but seriously please renew it

  • MrMadness
    Tony Madness (@MrMadness) reported

    Tech help por favor. My @hbomax progress bar (time at the bottom) now only shows how much time is remaining and not where I am currently at. Anyone know how to convert it back to show my progress?

  • LydiaIsNotHere
    Lydia Mac πŸƒ (@LydiaIsNotHere) reported

    Taking to the Twitter verse for help on this one: @hbomax … why was gossip girl season 4 episode 18 missing today? Apparently the kids don’t stay on the picture. #GossipGirl

  • GregoryMBowers
    Gregory M Bowers (@GregoryMBowers) reported

    @karltaro Just so you know... Only episode 1 has proper subtitles. Episodes 2 and 3 rely on the English CC subtitles, and they're horrible. I already let @HBOMaxHelp know about this, but I figured letting you know would remedy the problem faster.

  • hawk_cold
    π‘―π’‚π’˜π’Œπ‘ͺ𝒐𝒍𝒅 (@hawk_cold) reported

    Ok, now I have a hole, @hbomax so if it's not too much trouble, #OurFlagMeansDeath #RenewOurFlagMeansDeathI #OurFlagMeansDeathSeason2 i'd also like some merchandising, please.

  • solidly_fluid
    hj.etage πŸ΄β€β˜ οΈπŸ³οΈβ€πŸŒˆ RENEW OFMD (@solidly_fluid) reported

    @hbomax is this a code for β€šbe patient there is work in progress before we can #RenewOurFlagMeansDeath β€š ?? It would be cool, just to hear something, you know

  • Grink
    grink✨ (@Grink) reported

    @hbomax I don’t speak Burmese, may want to fix Traffickers episode 1

  • vgistweeting
    VG (@vgistweeting) reported

    @HBOMaxHelp Nope doesn’t work. And from my search on Twitter- I’m not the only one with this problem.

  • gedhead
    gedhead (@gedhead) reported

    @myOTPeatsPeople @david_jenkins__ @hbomax I predict the HBO servers will crash within 15 seconds of the S2E1 dropping. Maybe that is what is taking so long - they are installing more servers.

  • vilbbit
    vilho πŸ΄β€β˜ οΈπŸ³οΈβ€πŸŒˆβ€οΈ commissions open (@vilbbit) reported

    the only reason you need to renew this series: my dad will be broken if you don't @hbomax #RenewOurFlagMeansDeath #ourflagmeansdeath @david_jenkins__

  • shameinc
    Shame Incorporated (@shameinc) reported

    OH @MichaelMann @TokyoViceHBOMax @HBOMaxHelp Its apparently your fault. Episode 2's subtitles work just fine. No problems. I'm assuming he thought it was Miami Vice and he could just **** up the joint. Do better. I like reading.

  • LetMyPeopleCode
    Greg B. - Don't have a good day, have a great day! (@LetMyPeopleCode) reported

    WTAF @hbomax??? Where is episode 1 of @BlackLadySketch season 3? News outlets were saying it world drop at 12am. You making us wait until after it airs on HBO cable or something? Are your subscribers second class citizens? Who do I have to kill at @WarnerMedia to fix this ****?

  • hawk_cold
    π‘―π’‚π’˜π’Œπ‘ͺ𝒐𝒍𝒅 (@hawk_cold) reported

    Ok, now I have a hole, @hbomax so if it's not too much trouble, #OurFlagMeansDeath #RenewOurFlagMeansDeath #OurFlagMeansDeathSeason2 i'd also like some merchandising, please.

  • eds_bonnet
    𝖙𝖆𝖓𝖔𝖔 πŸ΄β€β˜ οΈ β€’ 𝔬𝔣π”ͺ𝔑 (@eds_bonnet) reported

    @solidly_fluid @hbomax LMAOO I respect that however I did need something in here for their comedic side too I couldn’t help myself

  • alexandra_nate
    Alex (@alexandra_nate) reported

    @Lemon_Kitten What’s the problem with @hbomax in the UK?

  • abasedmonihubbu
    Π£ΠΊΡ€Π°Ρ—Π½Π° ΡΡ‚ΠΎΡ—Ρ‚ΡŒ πŸ’™πŸ’› (@abasedmonihubbu) reported

    @HBOMaxHelp troubleshooting is part of the problem. I can and have done all of these before to fix the problem, but this is the ONLY app I have ever had this many REPEATING issues on. Its not me, its your guy's app that needs to revamped. Better updates, better integration, notas many scrips

  • martin_fields
    MartΓ­n Fields (@martin_fields) reported

    @hbomax I really hate that your app is truly awful: 1. Only 3 people can watch at the time, not all 6. 2. Downloads only last hours, why'd force me to watch it in a time limit. 3. The downloads only can be streamed through the downloads section, not from home. FIXπŸ‘πŸΌ THATπŸ‘πŸΌ****πŸ‘πŸΌ

  • jhannanjr
    Jamie Hannan (@jhannanjr) reported

    @hbomax app is the worst when it comes to sound and video being off

  • ST4Y_PUFT
    Tiffany Sutton (@ST4Y_PUFT) reported

    @hbomax you cut off the end of the final space episodes at the end of season 2 please fix this

  • nico_tate07
    nico (@nico_tate07) reported

    @hbomax please fix your UX, is that much hard to remember the last episode I watched and suggest it?

  • wolfstarlvrs
    kay β˜ͺ︎*q꙳ our flag means death era! (@wolfstarlvrs) reported

    @hbomax why did twt ruin the quality broπŸ‘πŸ‘

  • abasedmonihubbu
    Π£ΠΊΡ€Π°Ρ—Π½Π° ΡΡ‚ΠΎΡ—Ρ‚ΡŒ πŸ’™πŸ’› (@abasedmonihubbu) reported

    @hbomax fix your damn samsung app. WAYYY too many scripts running at once. Ya'll need to simplify so it doesnt crash and freeze every 5 seconds without rebooting.

  • imbrendanlopez
    Brendan Lopez πŸ‡ΊπŸ‡Έ (@imbrendanlopez) reported

    @HBOMaxHelp Apple TV app is not working? It just opens and immediately closes? What's that about

  • karltaro
    karl taro greenfeld (@karltaro) reported

    @GregoryMBowers @HBOMaxHelp I don’t know if I have the same problems w/ my Apple TV

  • hawk_cold
    π‘―π’‚π’˜π’Œπ‘ͺ𝒐𝒍𝒅 (@hawk_cold) reported

    Ok, now I have a hole, @hbomax so if it's not too much trouble, #OurFlagMeansDeath #OurFlagMeansDeathSeason2 I'd also like some merchandising, please.

  • cack1
    Cack c (@cack1) reported

    @hbomax your app is still ******. It doesn’t even remember what I last watched. This is the worst app for any streaming service.