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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Buffering (34%)
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Playback Issues (30%)
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Sign in (20%)
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Crashing (12%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Alpena |
Buffering | |
| Palm City |
Buffering | |
 Saint-Gildas-de-Rhuys |
Crashing | |
 Leeds |
Sign in | |
| Liverpool |
Sign in | |
| Brackley |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Hackerboy 🐝🇵🇷
(@Hackerboy__) reported
MY @hbomax APP IS NOT WORKING ON MY PS5. COME ON MAN!! 😭😭 @HBOMaxHelp
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Wrong Opinions Only
(@WrongOpinionsJK) reported
Anyone else have the really weird problem that @hbomax randomly defaults to Spanish when starting a show? #HBOMax
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Hackerboy 🐝🇵🇷
(@Hackerboy__) reported
@HBOMaxHelp The app loads fine but once I click to watch something, it stays on a black screen and then kicks me out telling me "an error has occurred."
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SLUM🏚LORD
(@SlumLordSoprano) reported
@HBOMaxHelp @ilovefittedhats I'm having the same the issue
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Wake me when Elon is just a college in NC again!
(@TarHeelStu623) reported
@TrueDetective I am about to hyperventilate…I knew this was coming out in ‘23…I just had NO FREAKIN’ CLUE Jodie foster was starring!! I very well may pass out. @HBOMax try to fix all your apps by then. They are all 100% HOT MESSES. Jesus Lawd.
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Pudge
(@pudgenet) reported
So @hbomax is taking their new and successful brand and changing it to just “max” — a terrible name to search for — and increasing the prices. And they’ll include more @discoveryplus content, but they don’t mention discovery+ will continue to exist separately.
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Honest Man
(@SeekOnlyTruth) reported
@hulu_support @hulu it's absolutely unexplainable how you can't maintain all 14 live feeds in your @hbomax hubs. You constantly drop the HBO in English live feed for HBO Latino. Almost 2 years asking for a fix with no results. The reason I get HBO thru Hulu is for the live feed
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Jac Murphy
(@JacMurphy5) reported
@hbomax fix your app!! It’s ALWAYS messing up. Not playing episodes. Not allowing me to turn on subtitles & im hearing impaired!! Unacceptable! People pay for a service - that service should be reliable!!
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EDW-Principle
(@EDWConcepts) reported
@DKz_137 @hbomax A tale that feeds into the toxicity of feminism, how men are willing to dive into the feminist pool. The problem w Gone Girl, it wasn't trying to be entertaining, it was simply making a point about fearing women, bc they are capable of doing anything, a theme our culture teaches.
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Marc
(@CalloutPrime) reported
@Its_tatious @RolyUnGashaa @hbomax Uh, no. HBO's general tone towards Rowling is that they work with her willingly and the woke can stuff it.
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Marc
(@CalloutPrime) reported
@chu7027 @RolyUnGashaa @hbomax You realize this is just an announcement for the future series, which means said series is still in production, so they're using the active assets to help promote it and all, yes, idiot?
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Laurel Zito
(@Noonlyrice) reported
@hbomax Barry is pretty good show. I was trying to watch it last night but something was wrong with the streaming it kept pausing. I had to change from Google Chromecast back to Roku again. It seemed to work this morning.
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Mister Killjoy
(@mister_killjoy) reported
@hbomax been trying for two weeks to tell support that my hours on the phone with them is not fixing my problem and they need to refund me for a subscription that never worked. #fraud #scam
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TechRemarker
(@TechRemarker) reported
@hbomax Will the new "Max" app just be an updated version of "HBOMax" or a seperate installed app? Asking since many remotes have buttons that open HBO Max. If same app, these should still work. If new separate app, then assume all those buttons won't work?
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Pudge
(@pudgenet) reported
@SoothingDave @hbomax @discoveryplus Each part of this is dumb … except for MAYBE the price increase. That’s just a math issue and I don’t know their numbers. But the brand confusion with the new name and with increased Discovery overlap is really going to hurt them in the short run.
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Greg
(@Gregin317) reported
Instead of changing their name did @hbomax ever consider just making their app work better?
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Pete Koma
(@Hedkoma) reported
@hbomax GOT made you a few bucks. Maybe fix the Roku app so that it doesn’t crash every time we start an episode
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Zee
(@Zeemeanywhere) reported
@hbomax : v.great - if not the best - content, but, streamed on a crappy app. Fix it! #HBOMax
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David
(@ShemlockJ) reported
@meredithmontag4 @HogLegNews @hbomax He's way to young and is busy with his Astronomy shows Although it would be a radical piece of casting...it just might work
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Gohan
(@MiraiSonGohan) reported
As a #HarryPotter fan, I expect the series about The Boy Who Lived by @hbomax be true to the books and have all the details that are not in the movies. In short, the fandom expects a very high quality series.
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Ford
(@_ImFord_) reported
@hbomax is there an issue? I can’t sign in on any of my devices.
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MRambally
(@mramb1977) reported
Please help with immigration eg investment, business or jobs, sponsorship. I need help as i am out of options. Show some goodwill please. Currently in sask, canada. I have 20 yrs experience in technology and education, i am willing to work hard. @hbomax @Caseybloys @HBO
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NoLifeAlan
(@NoLifeAlan1) reported
@XSi1entSpartanX @benjodavis25 @hbomax That's the main problem for you lol how about the fact they put all the children with evil parents in the same dorm so they can feed the bad influence off of each other ALSO IT'S THE Dungeon
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Prolyphix
(@prolyphix) reported
@HBOMaxHelp trying to watch titans and its stuck in what seems to be a 4sec loop. Plays 4 sec and then starts over. Checked other movies etc and same thing. Please fix it or tell me how. Thanks!
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Lilo
(@aor01) reported
Anyone else having problems with succession streaming on @hbomax
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Ejdjjdjd
(@Ejdjjdjd171) reported
@HBOMaxHelp iPhone 12 I tried uninstalling and reinstalling but it don’t work
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Notts Laughs
(@NottsLaughs) reported
RT @musicalscience: Some of my work on HIGH SCIENCE, now streaming on @hbomax . Got to make some truly ridiculous stuff for this including: - Fungal gangster underworlds - ************ Egyptian gods - Glow-in-the-dark shark music video If you have to pick one episode, watc…
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Peter Taylor
(@TheAngryOrange) reported
@hbomax @Benjami68908588 I will cancel if price goes up. Service is merging and not going away. Half price for life is still valid. Your going to lose a lot of subs. Now paying 5 euro for 4k. Ad version is 10 euro and is lower quality. No thanks.
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Tim Battistella🆘
(@TimTebowingg) reported
@RockstarGames you guys wanna make some serious cash with having to do minimal work? Sell the series/movie rights of RDR2 to @hbomax. It would be leagues better than the last of us, and far far more deserving.
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The Reality - comics
(@TheRealityComix) reported
@Bowiegrrl1 @hbomax I've never had those problems w/HBOMax, but I have them CONSISTENTLY w/Paramount and, on Hulu, I can almost never find the thing I watched last. It's SO bizarre.