HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Buffering (35%)
• Sign in (25%)
• Playback Issues (25%)
• Crashing (11%)
• Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Krefeld	Sign in	2 days ago
East Moriches	Sign in	2 days ago
Baltimore	Crashing	3 days ago
Greenwood	Sign in	4 days ago
Odenton	Video Quality	6 days ago
London	Sign in	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marly (@marheaux) reported 27 seconds ago

  @hbomax this better be gay AF or we gon have a problem

• 
  kevin carter (@kevinc2415) reported 3 minutes ago

  @hbomaxhelp im on roku and its still not working correctly.

• 
  Steveg561 (@SteveG561) reported 6 minutes ago

  @TonyKhan this deal you’ve made with HBO has made it impossible to watch your PPVs. @hbomax has the worst customer service I’ve ever seen in my life. Literally no help or assistance whatsoever to give me access to the PPV or to get my money back after waiting hours. This is bs.

• 
  Brent A. Williams, MD (@BrentAWilliams2) reported 6 minutes ago

  @ebennett74 @hbomax Oh that evil Dr. Robby! Why can't he manage everyone's emotionality AND be responsible for the lives of hundreds of patients at the same time? Terrible misogynist!!!

• 
  Kevin Sicard (@KevinSicard) reported 11 minutes ago

  @hbomaxhelp #aewrevolution audio is terrible and ruining the show

• 
  Veritas Libertas (@VeritasLiberta8) reported 12 minutes ago

  Hey @hbomax fix your audio

• 
  Brandon Halloway (@BrandonHalloway) reported 17 minutes ago

  @hbomax the only thing your Harry Potter documentary should cover is how you didn’t have a budget for light bulbs. You have 6 months. Lighten the movie. It’s so dark the trailer looks awful. It’s giving everyone too dark game of thrones feeling. Shoot the show so we can see it.

• 
  Jay Will (@Jay1RSF) reported 19 minutes ago

  @hbomax Looks terrible

• 
  carys (@addievervale) reported 19 minutes ago

  @hbomax what hell is your problem what made you think this was a good idea

• 
  Jimmy Midyette 🇺🇸 (@JimmyMidyette) reported 22 minutes ago

  @JeremyH418 @hbomax @jk_rowling I doubt it seriously. Between the wokesters who will actively cancel their HBO accounts over it and the distressingly large swath of people freaking out about Snape’s skin color, I suspect it will have trouble finding a big audience.

• 
  Derrick Ramsey (@DerrickRamsey17) reported 24 minutes ago

  @hbomaxhelp we have been trying to get ahold of you for an hour. We have tried to call message you about the aew ppv now working for us. At this point we want a refund. Can you help.

• 
  Miku (@canthinkofaidea) reported 29 minutes ago

  @hbomax Fix the Aew stream wtf

• 
  Republican No More (@SadRepublican75) reported 30 minutes ago

  @hbomaxhelp Your stream sucks fix it!!!

• 
  TC (@trav42014) reported 31 minutes ago

  @hbomax get your streaming service up to speed, tired of backing out to get game back on time, paramount+ isn’t having this issue

• 
  Mr Danny (@spinningoutaday) reported 31 minutes ago

  @andyjd747 @hbomax It’s effectively a downgrade. We had UHD and Ad Skip on our Stream package but now shows we previously could watch are only on HBO Max in awful quality with ads.

• 
  🇺🇸HairForceOne🇺🇸 (@47ShadesOfMaga) reported 32 minutes ago

  @hbomax @StreamOnMax Keep going with the woke BULLSHIT on The Pitt, and you’ll lose this viewer and the REST of our ED. Ridiculous. You have a solid, medically accurate (to a point) show, but yet EVERY week, some woke **** slips its way in the episode. This week? ICE And let me inform you if this- Not ONE of us working in a busy ED care if people are LEAVING the EMERGENCY WAITING ROOM for their NON EMERGENCY ISSUES. Jerkoffs.

• 
  Alt Mhor (@AltMhor) reported 32 minutes ago

  @hbomaxhelp Your app is terrible along with your customer service Subscription will be cancelled soon

• 
  Dave Goodbar. (@DaveD33305674) reported 33 minutes ago

  @hbomax @Seahawks HBO EXLAX!!!!! DUMB JACKASSES!!! FIX YOUR SIGNAL JACKASSSES

• 
  Matt (@GardenCenobite) reported 34 minutes ago

  I really hope that if they're going to be buying @hbomax which is an app that actually works on smart tvs, that @paramountplus will revamp their app, which is the worst app on the planet. Literally only app we have issues with constantly for no reason.

• 
  Chuck 🇺🇦 🌈 🏳️‍🌈 PLEASE, NO DM's (@1TibetanMastiff) reported 35 minutes ago

  Hey @hbomaxhelp Subscribed to HBO Max to watch live March Madness and all I get is buffering. This is just the first four. Can't wait until I can't watch tomorrow when there are so many games streaming. Maybe fix this Take March Madness from me and I'll not forgive or forget.

• 
  Checo (@checotoldyou) reported 35 minutes ago

  @USMNT @ussoccer @hbomax Yall batter take Pepi to the World Cup. If not, imma ******* crash out!

• 
  Josh Hayes (@perpetual_hayes) reported 37 minutes ago

  @hbomaxhelp The audio for #AEWRevolution has never synced up with the video. The problem seems to have been there since the main show started after the Zero Hour pre-show. I’ve tried exiting the app and restarting the show a few times, fast-forwarding, pausing, etc.

• 
  ProfessorHulk52⚾🏈🏀 (@professor5269) reported 37 minutes ago

  The worst streaming app by far is @hbomax @HBO

• 
  Sarah Sutphin (@SarahSutphin4) reported 39 minutes ago

  @hbomax fix the @AEW stream. We're an hour in at this point and can't get it to work. So disappointed.

• 
  SirCumference 🍉 (@SirCumf) reported 42 minutes ago

  a nurse at the hospital i work at told me about an ER attending (whose wife was also an attending in the ER) having an affair with one of the nurses and getting her pregnant. She said everyone was ******' in the ER. "you could see the ambulances shaking" @hbomax do something

• 
  Alex Schumacher (@AlexSch23460780) reported 45 minutes ago

  @Variety @HBO @hbomax Why do you work with her?! She’s a bigot

• 
  ‏Λ L I . K Λ 🇮🇷 (@AliKa_213) reported 49 minutes ago

  @hbomax @DCOfficial We realy hope you fix this mess! We dont want the DCU hal jordan to be a brown old cop instead of a cool green lantern suits up some costume like the new 52... What ever is the idea, do it right! Not like this old ugly stuff !

• 
  Kenny Pordon (@KennyPordon) reported 51 minutes ago

  @aaronrift @hbomax I had a lot of problems with authenticating devices as well. My TV was the last that worked. Ruined opening match for me. PPVs looks amazing in Dolby Vision, so I'll stick with it. I'd make Dynasty $19.99 for subscribers and purchasers of Revolution. Make it right.

• 
  louphoria (@GetLoussss) reported 52 minutes ago

  @hbomaxhelp Ive tried that throughout the whole event, its still not working, i would like a refund at this point

• 
  U Mug (@HardingJay1981) reported 57 minutes ago

  @hbomaxhelp so you can't help me then? shall I just delete my subscription ?