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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (32%)
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Playback Issues (29%)
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Buffering (19%)
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Crashing (17%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Fort Worth |
Sign in | |
 Santa Catarina |
Crashing | |
| García |
Buffering | |
 Brie-Comte-Robert |
Crashing | |
 Torrijos |
Sign in | |
| Bron |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Henthorn
(@HenthornNick) reported
@hbomax the app is closing every time I try to start playing House of Dragon. Help, have restarted everything 3 times.
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Vonne0217
(@YvonneHinton217) reported
@HBOMaxHelp @Chris_Ciaccia Same issue here
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Karla Taylor
(@taylor_made58) reported
@HouseofDragon @hbomax Don’t worry about wat hung it won’t even play!! Worst streaming service ever!!!
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SfdcLoko
(@SfdcOpensource) reported
@AprylDanyelle @hbomax So u work on salesforce or just getting started 🤔
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J. Mills
(@peculiarpeoplss) reported
@hbomax Fix your app please
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The IB4E
(@kieferhog) reported
@HBOMaxHelp @Chris_Ciaccia Same issue, it’s only HOTD.
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Dakota Cash
(@Mephisticles) reported
@HBOMaxHelp app crashing for me too. Restart didn't work. Fix?
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Bates
(@austinmbates) reported
@hbomax does this mean I get a refund since your app seems to want to crash and now I can’t watch House of Dragons 🥲 #HouseoftheDragon #HBOMaxJustCanceled
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alex korhely-day
(@alexkorhelyday) reported
@hbomax HELP IT WONT LOAD AND MY APP KEEPS CRASHING OVER AN HOUR LATER!
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Skcmusicguygk _03
(@skcmusicguygk03) reported
@HBOMaxHelp Still having crashing issues. Through amazing fire tv. Restarted fire stick and trying to uninstall app and reinstall
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💿
(@C_Davis813) reported
@hbomax is broken @HouseofDragon
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A Boogie With Da Hoodie
(@ashasays_) reported
@hbomax y’all need to fix the glitch, it’s 10pm.
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bobetpdx 😷💉
(@nbanas9) reported
You want more subscribers @hbomax? Fix your s***!!! So disappointed when I started to watch #HouseoftheDragon and it kept ⏳⏳⏳#HouseOfTheDragonHBO #hbomax @warnerbros @wbd
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Tara
(@tarayakiii) reported
@HBOMaxHelp Don’t pause it and let your TV go to sleep. You’ll have to redo new user work around
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Jerylynne
(@LiftMeUpLove) reported
@HBOMaxHelp Tried uninstalling and reinstalling, clearing cache, etc. still won't work on an Amazon fire stick. Gets to the splash screen and closes the app. Other shows play fine so it's obvs a capacity issue.
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Uldouz
(@Uldouz) reported
@hbomax your app isn’t working & the launch of House of Dragon 🐉 just been destroyed. Can you please fix it?
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nicole lovenburg
(@nicolelovebug3) reported
@hbomax So I messaged with the device and user email and no reply yet…@hbomax Still waiting for the app to work so I can finally watch HoD.
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Jorge Guerra
(@JGuerra0713) reported
@HBOMaxHelp @Chris_Ciaccia Nothing works… please fix it. I have a fire tv and every time I start THOD it crashes. The other shows go through… update the app please.
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Bukola⚡️
(@Oluwabvkola) reported
@hbomax @GameOfThrones every two weeks will not work!!!!
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Kayla Perez
(@_kaylaperez) reported
@HBOMaxHelp help before I break my tv
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Christopher Hannah
(@Christo11863111) reported
@HBOMaxHelp @Oaktree692 You guys seriously suck. Your app has been terrible for months…should have figured this out before you launched a show the entire world will watch at the same time. Also quit this weekly release, that’s also crap…
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sasuke hate account.
(@krispykuf) reported
Yeah this week to week **** not gone work for me @hbomax
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Jamie
(@jamiepattonn) reported
@admixtures8 @HBOMaxHelp We are having this issue! @HBOMaxHelp !!
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Notta Davis
(@notta3d) reported
@hbomax Come on guys. Got on the treadmill and figured I would watch the first episode of the new GOT. Had to install the HBO app and it's asking me to sign in. I have a 30+ character pwd with no option to do the enter the code thingy. How am I going to enter a 30 char password?
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Kayla Perez
(@_kaylaperez) reported
@hbomax Wouldn’t know.. your app does f’n work
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Mattan Ingram
(@mattaningram) reported
@hbomax how is the video quality of your streaming still so bad? I’m 15 minutes into an episode and it’s still fuzzy and pixelated despite perfect connection and bandwidth. Also why is it so much worse on computer than Apple TV?
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Alana (Rhymes with 🍌(🇺🇸))
(@hellolibrarian) reported
@kithrup @hbomax Was having minor issues earlier but not like that
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Silvia
(@LuvAnimals_13) reported
from
Indio, California
@HBOMaxHelp Having issues, trying to play House of Dragons for the last hour and when hit play the app close. Tried several times, turn it off, cleared cache, nothing helps.
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Odiwon09
(@Odiwon09) reported
@hbomax I wonder if this is a reflection of how the new series will be. Crash and Burn
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Ev.algo
(@NoBullSHIB) reported
@hbomax Shut up and fix your servers