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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Buffering (33%)
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Playback Issues (31%)
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Sign in (20%)
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Crashing (12%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Queens |
Buffering | |
| Springfield |
Sign in | |
| Charlotte |
Buffering | |
| Rice |
Buffering | |
| Providence |
Sign in | |
| Seattle |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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JJ - polite menace, ofmd stan 🏳️🌈🏴☠️🇪🇺
(@eloguent_pizazz) reported
@hbomax, @HumanBy_O, @OurFlagHBOMax and the OFMD cast are awful quiet this week after dropping us crumbs the last few weeks... 🥺 Pls give us season 2 news soon, our hearts can't take much more waiting 😭
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Lee Terfloth
(@leeterflo) reported
@hbomax really wish you guys would learn something about customer service of apps. Can’t sign in, reset password twice. Told customer service only to be told to reset my password again. Guess I’ll just stick to Netflix.
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charles zabielski
(@CZabielski) reported
@hbomax Evil. Hit job on successful, rich people, painting all as awful, immoral, greedy. Evil show.
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johnniebee
(@bee_johnni) reported
@HBOMaxHelp every time I watch HBOmax on my phone when I go to another app right quick and then go back to the app, my show can’t play anymore! No matter if I close out the app and refresh it, nothing plays or works! Sometimes it doesn’t play for hours or even days! Need help!
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GroovyDoug
(@ASVPDOUG) reported
Jamie! No no no no no no, I’ve been watching the Jamie Foxx show on @hbomax and y’all trying to pull a fast one. Your name was Jamie King, your uncle was Junior King, but your mom and aunt Helen was sisters? Lol pls help me understand @iamjamiefoxx
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Kunnyluv22
(@kunnyluv22) reported
@HBOMaxHelp everytime I open up the app, it closes. This has been happening for a few hours now. What’s the problem and how can I resolve it?
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robert pattinson's lice
(@clairemaddens) reported
@HBOMaxHelp when im watching something on the site its always getting very choppy, the quality goes down, and when i hit pause/play button its thinking im pressing the subtitles option and makes the video glitch every time
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crash money
(@heyoitscass) reported
Not going to sleep until I watch spirited away @hbomax fix your ****
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Anishp701
(@JayVin701) reported
@hbomax 10 Episodes? Right? Because that will be better for @Houseofddragon . Should we mention what happened to Game of thrones Season 8? Y’all thought it was okay to rush it.. yea didn’t work out so much … y’all basically ruined the last season of the greatest show ever.
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Bogdan Marinov
(@MarinovBogdan) reported
@hbomax the English subs for Elvis on HBO Max Romania are completely out of sync with the voice. Can you fix that?
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MonarchMusic
(@music_monarch) reported
@buf2srq2 @HBO @hbomax Films, especially complex documentaries that people actually want to make sure they are getting right, take time to put together initially, plus there’s all the post-production work.
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YouKnow
(@GoUp8710) reported
The good news is if I'm ever unemployed @hbomax will hire anyone to work on their app, no experience required
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MattinRT
(@MattinRT) reported
@hbomax more issues again tonight trying to watch #PerryMason can’t get through the recap or titles. Constantly starting over #getittogether #HBOMax
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QP
(@AutoVisual23) reported
@MikeMyersMask1 @hbomax Yea. It’s terrible. I only subscribe during the show seasons
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💗Daniel Tressé
(@DaniellaTressse) reported
@hbomax is the shittiest app on planet earth. It won't run on my phone. Trying to watch it on my tv it freezes in the middle of anything I try to watch. It's too expensive for as crappy as it is. Their janky servers, cobbled together by the most overworked Chinese kids,
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Tom Danks
(@TomDankinson) reported
from
Georgetown, New York
@ThatGuyLarryJ @SaltyBuc91 @hbomax Disagree...GRRM isn't even done with the material the original series was based on yet lol. This series is based on one singular story. I'm far less afraid of them ******* it up like Benioff and Weiss did solely because they actually have source material to work off of.
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Isaac Stine
(@SacnessEverdeen) reported
@netflix decided that @hbomax and Game of Thrones needed a competitor for worst ending to a show ever so they had @shadowandbone_ end the way it did. It’s like these companies bring in a group of people who haven’t watched any of the previous episodes to write the endings.
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Ian MacAllen
(@IanMacAllen) reported
Truly the worst streaming service software is @hbomax which is both irritating to use and full of bugs.
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Chad Meisenheimer
(@ChadMeise) reported
@HBOMaxHelp what gives..... keep getting an error code -21 and did everything on the troubleshooting guide to fix it......
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ZaynTrain
(@Conwolv) reported
@hbomax OR they open HBO and can enter any adult profile without restrictions. How is that a good design? I'd love for my kids to watch sesame street on there, but they cant because of this terrible parental control design.
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john doe
(@johndoe28840094) reported
@hbomax @DanSoder isn’t in trouble, correct?
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Suedehead
(@BeardownQB) reported
@hbomax Jesus man, please fix your Roku app!!! Constant freezing and having to reopen after attempting to simply rewind is getting ridiculous!!
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Eric
(@EricNau) reported
@HBOMaxHelp I live in the US and sign in with my @ATTHelp account (HBO Max ad-free is included with my cellular plan). But since I’m in Mexico I can’t watch anything? I can’t even sign in? That’s absolutely unacceptable.
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theboss
(@headcynic) reported
@HBOMaxHelp Uninstalled the channel. Unplugged the TV for 30 seconds. Reinstalled channel. Still not working!! I scroll thru the options and it says disconnected from server -4 I'm over it.
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Stephen Hunter Johnson (#flyeaglesfly #afa)
(@stephenhjohnson) reported
@po_wisdom @hbomax Actually I was quite respectful to her, didn't insult her once. Ridiculed her ridiculous idea though (you know she was wrong). And I KNOW you are not suggesting that I avoid you or anyone in a debate? C'mon baby. Myths like that is how your baby FBAs get yall in trouble...…
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alahna
(@heIetracy) reported
@HBOMaxHelp everytime i try to open the hbo max app on iphone it like immediately closes out…i can’t even get 2 the sign in screen, it just kicks me out right when i open
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Atreyu Smith
(@1993Atreyu) reported
@hbomax why do I always have an issue when I download a movie or show to my mobile device and I can’t watch it without restarting it 3-4 times?
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Steve Collins
(@stevecstny) reported
@hbomax @succession @HBO Worst series ever produced!
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Sam 🐀
(@SamJCho) reported
@PeterSpadafore @hbomax @DanielSpadafore My brother and I have been doing mandalorian on Fridays because Weds is too busy. It's tough to avoid spoilers. I set up a lot of phone filters to help
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theboss
(@headcynic) reported
@hbomax your app is junk. It worked for a week but now it keeps kicking me off saying I was disconnected from server. I reinstalled with no luck. All my other apps work fine.