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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (32%)
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Playback Issues (29%)
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Crashing (19%)
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Buffering (17%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Angra dos Reis |
Playback Issues | |
 Chesapeake |
Crashing | |
| Wheaton |
Sign in | |
| Green Bay |
Sign in | |
| Goiânia |
Buffering | |
| Conroe |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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WayBann
(@wbannatyne) reported
@HBOMaxHelp are you having issues with the appletv app? I keep getting an error msg
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Alex🌱
(@vegalexj) reported
@hbomax yo your crappy website won’t work on my iMac. What’s up with that?
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R
(@Whyaduck) reported
@johnnypharr @hbomax WTF? Don’t project your perversions on others. Get help before you hurt someone.
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Любитель мармелада
(@EngelMaxim) reported
@ElectricGagax I honestly think that she has movies for all of her tours cuz we have seen all those shots in the commercials for Enigma. It’s probably not edited but that’s not a problem at all if some streaming serves (@hbomax do it ***) would decide to pic it up.
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Mz. Rell
(@MzRell) reported
And just when I thought about getting @hbomax, I found out #hbo screwed over #DaveChappelle! Won’t be signing up for your streaming services until you fix that!
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Battousai 🤺
(@WanTalks) reported
Don’t watch Chappelle show on HBO Max!! They “legally” stole it, they need to pay this man for his work. @DaveChappelle @hbomax
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Mz. Rell
(@MzRell) reported
Just when I was going to signup for @hbomax, I found out how #hbo did #DaveChappelle! Won’t be signing up, until y’all fix that! Be more like @netflix!
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Groenweghe
(@QT_Strawman) reported
@hbomax @HBOMaxPR @carrieunderwood pls fix it so HBO Max via Amazon displays your entire My List
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Любитель мармелада
(@EngelMaxim) reported
@ElectricGagax I honestly think that she has movies for all of her tours cuz we have seen all those shots in the commercials for Enigma. It’s probably not edited but that’s not a problem at all if some streaming serves (@hbomax do it ***)would decide to pic it up And Chromatica ball !
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Tony
(@AnthonyCupiccia) reported
@hbomax take Chappelle Show off your service if your not paying him. It makes me upset to know others profit from his work & disrespect him by doing so. I won't let this go.
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Brian F. Harrison, Ph.D. 🏳️🌈
(@brianfharrison) reported
@hbomax: the finale of the latest season of @PotteryThrow doesn’t load on our #AppleTV. We’ve tried everything. We need our fix of @KBJWhitstable. Help! :)
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Dhruv Singh
(@DhruvSi79531263) reported
@DiscussingFilm @Pagmyst @hbomax That costume looks dope. Looks like the HBO Max budget is definitely helping. Sadly that wouldn't really affect the quality of writing.
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Dhruv Singh
(@DhruvSi79531263) reported
@iamgemiinii @DiscussingFilm @hbomax The first two seasons were hot garbage, if you ask me. The budget will be better this season, because it's on HBO Max but sadly that wouldn't really affect the quality of writing.
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Caylyn Langston
(@shortcake3293) reported
Has anyone else had problems with #HBOMax buffering? It’ll play for 10-15 seconds and then buffer. It was working fine earlier. @HBOMaxHelp
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Mario Lopez
(@m_lopez323) reported
@hbomax I need help with my account and I have some feedback to submit as well as I need to speak with a supervisor.
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WayBann
(@wbannatyne) reported
@hbomax are you having issues with the app? I keep getting an error msg on my appletv.
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Brendan Lopez 🇺🇸
(@imbrendanlopez) reported
@HBOMaxHelp Any timeline or anything to help keep us patient?
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j.
(@KingJumi) reported
@HBOMaxHelp No, I don’t want to cancel my Hbo. I want to unlink Hulu from one hbomax login account and add my Hulu to another hbomax account
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Jessy Mendoza ☀️
(@JessyLoveLIVE) reported
i was right about to subscribe to @hbomax up until I saw that #DaveChappelle stand up. an artist should always get paid for his work in perpetuity.
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Jon Streich
(@jonstreich) reported
@Crucifixio @hbomax It could be a similar issue as to what WWE Network is having: converting films to digital and SEO tagging. Or at least I would like to believe that.
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DRW
(@drw1018) reported
@johnnypharr @hbomax Projecting again. Get some help.
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ColetteDinala
(@colettedinala) reported
@hbomax what’s with your error on Apple TV!!
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John wants turkey 🍗
(@johnfaltin) reported
@666darkmore @hbomax I would've liked to see it in the theater. It seems like a movie that would work really well on the big screen.
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Lindsey Carmela Bartlett
(@lindseybartlett) reported
@d_stew @netflix @hbomax Dang I am so sorry, I recall and hated that bit too. I know he went in and somewhat apologized and spoke more about it but likely didn't help repair the damage. I am sorry!
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PM Nobody
(@pmnobody) reported
@HBOMaxHelp, purchased subscription from prime video. Downloaded app and did tv login. Doesn't recognize subscription. Changed password to prime also. Not sure what's wrong. Says I don't have paid access
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Beretta Shabazz
(@nkisaid) reported
Dave Chappelle doesn’t want you streaming the chappelle show. He was never paid by @ComedyCentral or Viacom. He found out @hbomax & @netflix would be streaming it when we did. Netflix removed it after he aired his issue. Neither CC or HBO currently pays him for the streams
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Chase Cole
(@ChaseCo31970980) reported
@selenagomez @hbomax @HBOMaxPop No I'm not mad at you I'm just saying that we know that is people making trouble between me and you. It's going to take both of us to stop them from doing this my sweet girlfriend
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Chase Cole
(@ChaseCo31970980) reported
@selenagomez @hbomax @HBOMaxPop You started text man quite a bit okay I know this is Grammy day. That we're getting things worked out I know who's making the trouble between us now no I'm not giving you up Selena feeling good I'm sorry that we argue head over heels in love with you
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MAGA Minute Men
(@johnnypharr) reported
@drw1018 @hbomax A **** telling me to get help. That’s rich!
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Polo Gibson
(@polo_gibson) reported
@HBOMaxHelp i been trying to watch HBO for the last two days and my account is not working. Can someone please help me watch the fresh-prince reunion 😩😩😩