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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (32%)
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Playback Issues (30%)
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Crashing (18%)
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Buffering (17%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Buffalo |
Crashing | |
| Buffalo |
Crashing | |
 Zapopan |
Sign in | |
| Woodland |
Sign in | |
| Orlando |
Playback Issues | |
| Saint Paul |
Video Quality |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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David Jonathan Long
(@CLICKETYBOOSH) reported
"I'm not broken. And I'm not alone." #RestoreTheSnyderVerse @hbomax
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j*k*r*l*y
(@jakeriley) reported
The @HBOmax app on Apple TV has gotten so bad it’s almost unusable. Sucks because it has the best content.
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Thegreatestsorcerereverknown
(@thanohsnap) reported
@Mysterybeatzuk @MKMovie @hbomax It says US ONLY ON HBO MAX so they weren't discounting you they can't help hbo only takes it US right now and it says on every poster april 23 so it's april 23 and they even said it above this comment
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Leviticus Cornwall
(@AIWAZ_418) reported
So @hbomax and @UniversalPics can get away with the massive **** of @GodzillaVsKong while they deny funding to actually good (occasionally great) films? The system is broken.
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Kyle
(@KYLEMN04) reported
from
Christiansted, Saint Croix Island
@jakeriley @hbomax The peacock app is almost unusable
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Sara G
(@sarandipityg) reported
@hbomax Ur Twitter ppl & App programmers are clearly not the same but what’s up with this being the worst streaming app available? The volume thing is unnecessary. And we’d rather put glass in our eye than try to “pause” a show bc the app sucks
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Miguel Ali
(@MiguelAliDaddy) reported
Sat down to watch #GodzillaVsKong on @hbomax. Error pops up that my TV isn’t DHCP(?) compliant, despite my tv being top-of-the-line. Cancelling hbomax - I’ll forego watching. Popcorn is cold & the excitement is gone. What’s the damn point of these services if you can’t watch?
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Magnus Half-Vax Ⓥ
(@Magnus919) reported
@FatalJayShow @hbomax please work with WB to cut a deal and make this happen. Don't let CW take this.
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dri🌼
(@adriannnnaaaaa_) reported
the @hbomax app’s ability to actually work is so piss poor on Apple TV
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Bob Eckert
(@ozbob) reported
@jakeriley @hbomax It’s clunky for sure, I’ll give you that. It’s far from the worst experience *cough*@YouTube*cough*, I’ve had on the AppleTV. Actually, now that I think about it, they both suffer almost identical problems.
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NikkiNicoal
(@NikkiNicoal) reported
@hbomax @hbomax i need help with a refund and subscription cancellation. I used the wrong email address and can't get in the account. I did set up another one. I've been tryjng for a week to chat with no luck
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🌈LP🖖Mr. Fahrenheit💜(any/all)
(@lee_lei_lp) reported
I don’t understand why @hbomax is consistently the worst streaming app? Y’all have been painting yourselves as the premier in home media for decades, all for me to have to reinstall the app once a day and still have server issues. Cool beans. I love that I spend $15/mon on y’all.
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Misty
(@LeavellMisty) reported
@hbomax please for everyone sake fix the freaking app!! if this month goes by and it doesn't get fixed I expect next month free
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Nicole S.
(@Voidw1tch) reported
@hbomax are you guys doing anything to fix the constant buffering that occurs no matter where or how your app is watched???
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JamClub
(@JamClubRGV) reported
@nusk_s @jpretzeldog @hbomax I googled it, you people are no help 😔
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Kapellmann
(@Kapellmann) reported
@HBOMaxHelp please help! - I moved outside of the USA and now I can't access my account, which also doesn't let me close my subscription. Can you please help me cancel my subscription.
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Danny Lunsford
(@dlunsford12atty) reported
@hbomax espeiode 2 of Q: Into the Storm is glitched. Please fix it
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Gabriel
(@GCassidy11) reported
@hbomax is the worst thing ever on PS4. It does nothing but lag and load. Absolute garbage.
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Justarandomguy
(@kullehh) reported
@GameOfThrones @hbomax worst series ending of all time, game of fails
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Eddie Sanchez
(@EddieSa75953191) reported
@hbomax fix your servers. Tired of the movie buffering and freezing.
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Stephanie 🌙🧜🏻♀️🌙
(@TheWaterFairy) reported
@hbomax It looks like you’re missing half of an episode of #TheNanny. Sn 5 Ep 7 - Mommy and Mai is only showing as being 12 mins and 30 seconds long. Any chance you can fix this upload?
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Mike
(@WalkerTRMike) reported
@hbomax why do I keep getting the can’t play this title right now error message every time I watch anything on the Xbox app?
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Misty
(@LeavellMisty) reported
@hbomax how about you fix the ******* white line already
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Misty
(@LeavellMisty) reported
@HBOMaxHelp @PrimusJacob fix the ******* ****!
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Jenna (Plumb) Wycoff
(@truebuellerette) reported
Right as I started watching #MadeForLove on @hbomax -- BAM! A power outage hits my my Hollywood neighborhood. Obviously it was me, I caused it via tech conspiracy. Oops.
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JB
(@1992SmokeOut) reported
@HBOMaxHelp @owenTgal How many times????? Fix it already, it’s a well known problem.
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UNG/Pepsi-Man/Kong Pack got my chest hurtin.
(@NickJRow) reported
Lemme speak to the manager @hbomax ain’t no way I shouldn’t be watching Cats Don’t Dance on your service rn. @ScottBakula help me out here 🥺
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Bailey Pass
(@PassBailey) reported
Has anybody else had the problem of #thenewmutants not showing up on @hbomax #HBOMax
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Krishna Sankaran
(@krishnasankaran) reported
@hbomax do you know your app on #appleTV is unusable?
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Syed Ahmed
(@syedahmed8740) reported
@HBOMaxHelp I keep trying to play kingkong vs godzilla and it's not working. It's not my TV bec I'm able to play other shows from hbo as well as Netflix. At the same time seems like an issue as it's all over the net ppl with similar issues. Whats going on??