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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (31%)
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Sign in (24%)
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Buffering (21%)
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Crashing (21%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 The Hague |
Playback Issues | |
 Paris |
Buffering | |
 Toano |
Playback Issues | |
| Minneapolis |
Buffering | |
| League City |
Buffering | |
| Dallas |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Hurst
(@Hurstcules) reported
@Holmesy_83 @hbomax I like the movie, it's just too long. And I don't usually complain about runtime but when you feel it that's a problem
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Hunter, The Anime
(@yaboinsfw) reported
@HBOMaxHelp I can’t watch the Batman. Whenever I try to stream it it’ll say I’m offline. I have it downloaded, but everytime I press play, my app crashes. I can watch other things on HBO Max so I know it’s not an app or server issue.
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MLyons
(@MLyonsPatriot) reported
@HBOMaxHelp We watch @hbomax on my Smart tv with high speed Internet. We NEVER had any problems before but you probably had 20 million subscribers streaming The Batman last night.
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deezer
(@rsironscimi) reported
@miixms_ @disclosetv @hbomax honoustly? i would have expected a far larger library. but then i have the same problem with netflix. assuming all the filler content is ignored ofcourse.
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Motumbo
(@BAMotumbo) reported
@HBOMaxHelp I can stream everything except for the new batman right now. Is there an outage right now? Can you help?
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Steve Davis
(@SteveDa67000838) reported
@hbomax Watching this now. I couldn’t help but notice some possible Al Quayda references, the truck trying to mow people down, the bomb robot like the Orlando nightclub shooting. I also wonder if the “W” ring is a reference to Bush43? People used to put “W” bumper stickers on their cars.
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Ash Bernhardt
(@ashbernhardt) reported
So, #TheBatman is not something you throw on in the background while working… You will not work, instead your fingers will have ceased typing as you watch entranced by a film that you’ve already seen twice. I’m obsessed. I guess thank you @hbomax for putting it on streaming?
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HKLesficAuthor
(@HkAuthor) reported
Streets saying it might still be in trouble of cancelation... #RenewBatwoman @TheCW @hbomax
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He went from Ashy to Classy!
(@Jroc740) reported
@QueenFan21 @winningtimehbo @hbomax Lol thanks man. I have Spectrum so it is what it is. Don’t have any problems with anything else but that app. Maybe they need better servers to push out their content.
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Robert Kane
(@tinman44070) reported
@MRodOfficial Hey, I know for a fact that @NordVPN will work 100% as you can get content all over the world using it, i get content in other countries from the U.S. just set it to your home base and you can get all of @hbomax content without issues!
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I Am Jeremiah
(@iamjeremiah36) reported
@hbomax When you have a franchise on your platform. It'd be helpful if the sequels appeared in the "more like this" section before different movies do. Fix this.
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VoxIntra
(@Vox_Intra) reported
@RT3NENBAUM @hbomax This looks terrible.
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Pris Blossom🌙✨
(@PrisBlossom) reported
Okay need to work now but please @HBOmax #RenewOurFlagMeansDeath!!! I'll keep loving all the fan art for now but I need MORE.
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Frol Zatevahin
(@FrolZatevahin) reported
@HBOMaxHelp I've found a workaround, basically you've broken keyboard 'grid' layout in this version.
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𝗝𝗔𝗥𝗕𝗔𝗦 △
(@descolonizado) reported
@HBOMaxHelp what about this error Service Code: S-1833c5b7-42fc-4f5a-b160-fcf66fb780e1-120b52c2-03e8-4e89-a5f3-3c571dac9f22
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Marc Paradise
(@twotickets_88) reported
@djmorse126 saw it in theaters! Great flick. Tried to watch it again last night.... @hbomax servers crashed around 10pm.
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KellyK ☠️ Renew Our Flag Means Death
(@PragmaticHippie) reported
I think @hbomax should know they’re not being cute by not renewing the most popular new show this season. The longer they wait, the more pissed everyone’s gonna be. It’s time to be part of the solution, not the problem. #RenewOurFlagMeansDeath #ofmd
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Written work dedicated to Alice Walton & brothers
(@Faithandlove89) reported
@billmaher @hbomax 🥰I’m not scared to get a job! I have even in high school, and right after high school! I just have no car, and no family to help me! My biological family doesn’t really care even though I am a sweetheart and don’t judge you on your beliefs! I have to walk anywhere I go!🥰
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Gee
(@Gee_Gee_1207) reported
The day @netflix adds a surcharge to profiles is the day I cancel my subscription. Years of **** quality driven by creative leaders with the talent of poopy flavored lollipops is what’s causing people to go to alternatives. Learn from @hbomax and focus on quality over quantity.
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Joaquin glover
(@jglover710) reported
@MarlonWayans @hbomax I am in need of help. If you can donate at least $1 it could help me out on what I am going through. Any donation helps. You can either cashapp me or get my info to Western Union it. $CrownBoysInc is my cashapp. Please help me. Share this also. The more people that donates helps.
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TKae
(@treal96_) reported
@HBOMaxHelp If you guys wanted to help you would respond faster than 6hrs at a time. Especially with everyone having the same problem The app is back to “normal” now that everybody watched Batman
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GyeszExz
(@GaiExJeeExE) reported
@T00muchF00D @LisWonder1 @hbomax Quite possibly Chris, however I don't tend to use that poor excuse to shill everything else. Nor do I give money or entertain the shite coming up now. Nor am I an admin of a campaign account that shills further products intended to damage and Zacks work, yet here you are.
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KRosy
(@KRosy) reported
@iamjohnoliver @LastWeekTonight Would be great if you could cover the cancer causing ingredients prevalent in the beauty industry, since covering depressing, seemingly unfixable problems is sort of your forte. #notsopretty @hbomax #saferbeautybill
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dvdknight
(@dvdknight) reported
@HBOMaxHelp I have the latest software for the Apple TV 4 K. I can not open the HBO Max app. I have deleted and reinstalled several times. Please fix.
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popcultureenthusiast
(@inapileofstuff) reported
@HBOMaxHelp Apple TV. Nothing will load. Its just a black screen and the buffer wheel
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ben stasny
(@snackfishbenji) reported
i suppose it’s only fair that @hbomax has the best content but the absolute embarrassingly worst, **** quality, video streaming out there
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FedEx Pope
(@neums) reported
@HBOMaxHelp It’s still garbage. Those steps are not helping. I have the most up to date version of the app and my Apple TV box automatically updates my apps when updates are available. Still crashes. Still forces me to restart to continue watching my show. FIX THIS.
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popcultureenthusiast
(@inapileofstuff) reported
@hbomax fix your app. It hasn’t worked since last night
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Haaris Pasha
(@Haaris_Pasha) reported
@titusthemutt @billmaher @hbomax The dude is awful!
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The Ralf
(@BBTix125) reported
@billmaher @hbomax I’m a fan and I thought it was awful. Sorry.