HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (30%)
• Crashing (30%)
• Buffering (23%)
• Playback Issues (15%)
• Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Marseille	Buffering	5 days ago
Veracruz	Sign in	9 days ago
Paris	Sign in	9 days ago
Sandillon	Crashing	13 days ago
Gland	Playback Issues	20 days ago
Perth	Sign in	21 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dodger McDuff (she/her) 🐉 ☕️ (@MDMcDuff) reported 4 minutes ago

  I am so sick of HBO Max telling me I'm sharing the account with people I don't live with. If you're going to police people, at least do it ACCURATELY. If it's this much of a hassle to watch an app I PAY FOR, why would I keep the app? @hbomax fix your ****.

• 
  Maurice Warren (@BarbadoSlim3) reported 5 minutes ago

  @hbomax whoever y’all got working on subtitles is doing terrible

• 
  The Indie Handbook (@TheIndieHandbk) reported 6 minutes ago

  @hbomaxhelp @BackCountryID Are you actually planning to fix this bug or what? I tried all of your troubleshooting solutions on the website and nothing worked. Do I need to find a different streaming service that can actually build a functional app?

• 
  Raze | ned Iow's malewife 🔪🎻🧗 (@RaiderKing1337) reported 7 minutes ago

  @mohansfae @hbomax You can use entire characters from a copyrighted work in some instances. "Who's Holiday!" was deemed fair use against the Seuss Foundation's lawsuit despite being about Cindy Lou directly. There's a four part test involved in determining fair use.

• 
  AlienSexist (@AliensExist15) reported 7 minutes ago

  @hbomax The ‘restart movie’ button hasn’t worked in months, I’ve tried multiple TVs. Fix your stuff.

• 
  Ms Kris Clark (@2024CKCSWHFFAN) reported 7 minutes ago

  @DiscoveryID @hbomax saw this. Feel so sorry for this officer. Am glad he is back to work

• 
  The Other Guy (@implodedduck) reported 13 minutes ago

  Rewatching Superman. This time on @PrimVideo. The difference in sound quality and volumes is completely different than @hbomax . Levels are completely messed up on both sites but still different. Why can’t any streaming service give good quality sound?

• 
  Someone (@Someone60752474) reported 13 minutes ago

  @hbomax just getting exactly same ad multiple times in a row. Don't you guys have AI or something to help ya find more ads to play?

• 
  PJPandemonium@2003 (@PandemoniumPj) reported 14 minutes ago

  @WujiItadori @JamesGunn @hbomax Gunn used to work for Marvel , but ok

• 
  Stu Wright (@StuW87) reported 25 minutes ago

  @hbomax I hope others take heed and move elsewhere, because it’s ridiculous the amount of problems I’ve had with the streaming and constant ads DESPITE PAYING MORE MONEY TO WATCH.

• 
  Richard MacLean (@RPhilipMacLean) reported 30 minutes ago

  back and basically says: @hbomax 
“Kid, I know you think you’re the punchline. You’re not. You’re the only one who can fix what the ‘real geniuses’ broke because you’re the only one who never stopped caring about the little things — the customers, the back issues,

• 
  tucker (@pervertucker) reported 31 minutes ago

  @JamesGunn @hbomax i am afraid of that terrible poster

• 
  𝙻𝚎𝚠 👻 (@LewFromBeyond) reported 33 minutes ago

  @AndrewGrevas @hbomax That’s what makes movies special, we all like and resonate with different things. My biggest issue with the movie was the whole podcast angle, I just didn’t buy it. I’m also tired of the type of ending it went for. The audio and unnerving sense of dread was solid though.

• 
  Skip Sayless 🏆🇹🇹🇭🇹♒️🗽 (@travbryanmusic) reported 34 minutes ago

  @hbomax It looks like they are mixing the origins of Manhunters and Martian Manhunter. Which could actually work.

• 
  Matt Arko (@TheGDMattMan) reported 36 minutes ago

  @JamesGunn @hbomax I'm am afraid...how how terrible this will be

• 
  Wavorn 💙 🐲 Commissions open! (@wavornsnowber) reported 39 minutes ago

  @cartoonnetwork @hbomax I'll have to record to watch later. dang work schedules

• 
  Benson Goone (@Neil_McNeil) reported 40 minutes ago

  @hbomax Y’all need to reimburse her for all the work she did to submit herself.

• 
  Dudo🇦🇷🇺🇦 (@DudoBusto) reported 40 minutes ago

  @hbomax Terrible spoiler

• 
  NCB (@nickcb151) reported 40 minutes ago

  @ChaseFTBriscoe @HBO @hbomax . Think we could get a fix?

• 
  Kc (@thatkcguy__) reported 40 minutes ago

  @Rick_LifeCoach @hbomax @VerizonSupport I’ve been having this issue for a week now

• 
  Frontman (@GGFrontman) reported 41 minutes ago

  @RickandMorty @hbomax Why make a spin off of the most boring character who has terrible episodes

• 
  . (@LuisZintzun) reported 44 minutes ago

  @hbomaxhelp Didn’t work it was happening across the whole broadcast channels.

• 
  ⚡️ (@Vibezzz164) reported 44 minutes ago

  @Brandaman24x @TomTomlewis063 @hbomax Cannibal and Grey Ghost were supposed to be seen during the sowing of the dragonseeds. Stormcloud was supposed to be seen during the Triarchy attack. Idgaf about cgi quality, we should have seen Dreamfyre and Sunfyre fly around King’s Landing at Aegon II crowning

• 
  Heather Leigh Cameron (@Chameleon777771) reported 48 minutes ago

  @hbomax Why are we being shown a picture of Noah Wyle when this is not solely his achievement? The people who are being honored should be shown. Showing Noah alone is sending the message that he deserves the sole credit for the hard work everyone else put in to make this possible.

• 
  Brick Cucumber (Lego) (@BrickCucumber) reported 50 minutes ago

  @JamesGunn @hbomax Tom King is a suffocating presence full of nothing but war crim self-pitying. Awful vibe-shift from the bright Superman to this when Green Lanterns are upposed to be a hopeful beacon.

• 
  SlopOfTheJalop (@SloppyJalopy5) reported 51 minutes ago

  @RickandMorty @hbomax Don’t tell us it’s next day when Rick & Morty new episode aire three weeks later.. Noones paying for cable tv anymore dude.. you signed a terrible deal

• 
  Geofutures (@Geofutures) reported 1 hour ago

  @hbomaxhelp Yes, I've done those things. A help person had me test it on another device, and the captions in fact continue there, unlike on the TV + streaming combo.

• 
  . (@twinkyboots) reported 1 hour ago

  @hbomax if you don’t promote tf out of industry your servers will begin to crash

• 
  Shawn Brown (@shawnbb13827) reported 1 hour ago

  @hbomax Idk whats wrong with your app but I keep getting "there's a problem with your device setup" and Ive been streaming on this platform for months w/no changes. Then you direct me to a link that doesn't even work. And, then your Help page doesn't even load. ******* worthless!

• 
  Aaron Leak (@Drip24) reported 1 hour ago

  @AdamSchefter @hbomax I am a rams fan, but “what people think of me is not me” is one of the realest things I e heard in 2026! Social can be awful n ppl don’t realize how often ppl are so nasty!