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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (29%)
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Buffering (27%)
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Sign in (22%)
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Crashing (19%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Queens |
Buffering | |
 Groß-Umstadt |
Playback Issues | |
| Hamburg |
Video Quality | |
| Pittsburgh |
Buffering | |
| Rochester |
Playback Issues | |
 Guayaquil |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Joe P
(@ynksphns) reported
@hbomax Can't. @hbomax doesnt work on @Roku
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Bobby Swartzentruber
(@MrBSwartz) reported
from
Columbus, Ohio
@hbomax your app has been garbage the last few days. From reading Twitter, I’m not the only one with issues. I can watch about 5 minutes then it freezes. Unacceptable for this to continue. Working on a fix? I’m using Apple TV - all other apps I have are great! @HBOMaxHelp
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🔞 Animated Lazy Girls by Sacb0y
(@Sacb0y) reported
@kabangeh @hbomax @PlayStation Apparently 4K and HDR is not available on PS4 and PC These people expect to compete with Netflix and YouTube I'm glad I don't pay for this. I almost canceled Netflix cause their system for this is stupid on PC (if you have a single monitor that's not 4K and HDR it won't work)
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Erin
(@erinava) reported
@hbomax Hi Friends isn’t playing on your app 905303 code error. I can play many other titles
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S.A.N.E
(@Sane_chic) reported
@Mayordollar @hbomax It’s terrible. Small rewind and the thing will start convulsing.
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Justin Graci
(@JustinHMGraci) reported
from
Lakewood, Ohio
@hbomax why do I pay for your app when all it does is crash. You are worthless
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ｌｕｉｇｉｓｉｎｂｉｇｏｔｅｓ
(@luigisinbigotes) reported
@hbomax enhance latam servers peak hour and streaming is lameeee
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Ratcatcher 2 Simp and Peacemaker Hater
(@CapSparklFingrs) reported
@JamesGunn @hbomax For a moment i thought that my headphones were the problem and apparently i actually messed them up trying to force them to work lmao
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Kevin P. Regan
(@WritesOK) reported
@HBOMaxHelp @jamietunkel The same thing that’s happening on everyone’s, ya’ll need to pay your software engineers more and fix the bugs.
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Miguel Rios Torres
(@mglrioss) reported
Help @hbomax no me sale el idioma original en game of thrones 😵💫🥺
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Best-At-Farts
(@killermonkey) reported
@HBOMaxHelp your PlayStation5 app is so terrible I am trying to watch your show #ValleyOfTears but with the language it was shot it (Hebrew) too many times a character replies& the only English subtitle that pops up is [Moroccan Dialect].Lol I have never seen something so bad
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**** randy evans
(@sydnialexxx) reported
@hbomax this is the worst app ever. y’all should be ashamed
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Joe P
(@ynksphns) reported
@AccordiAm @hbomax @Roku Keeps crashing on mine. I've contacted them. And they just say they are aware of the issue and working on it. Oh well.
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Ayleen Rodas Craner
(@ayleenrodas) reported
@hbomax suuucccks🙄 haven’t been able to use my freakin subscription because of the freaking app NOT WORKING!!!!
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Corey Knick
(@CoreyKnick) reported
@hbomax FIX YOUR ROKU APP
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Halospy
(@Ghostraider04) reported
@HBOMaxHelp every time I watch hbo max the movie/show I’m watching goes down in quality then it goes back to hd a lot
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🔞 Animated Lazy Girls by Sacb0y
(@Sacb0y) reported
Yo @hbomax I ask again why is your @PlayStation 4 app so incredibly awful? It is the slowest, buggiest, most trash app I ever used. And I can't even get a 4K movie on my 300mbs connection to display above 720p. WTF If it wasn't my roommate paying for it I would cancel.
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Horror Fan
(@HorrorF29153467) reported
@hbomax @roku @ForestWhitaker, its working after the 4th try, Haxan (1922) was doing the same thing the other day, I would choose other movies they would work, but not the ones I was trying to watch, just one of them days... I apologize.
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Joe Xavier
(@jxavvy) reported
@hbomax has some of the worst UX and web experiences I’ve ever used. I’m a huge fan of the content though, happy to provide feedback if anyone has any contacts.
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gabe gutierrez
(@geekburrito) reported
@hbomax @JamesGunn he tried to snitch, and got more then what a few stitches could fix.
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Shehzad
(@shehzadhassam) reported
@hbomax @DCComics Best decision was to kill Boomerang. But the character and the actor are terrible.
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cor.cor. 🌨|| bio ☺
(@MIXBAKETASTE) reported
i've been watching a show on hbo, about 12 episodes? i've had to refresh the page because of an "error" 5 times now...congratulations @hbomax at still being the WORST streaming service out there. no one will ever dethrone you!🎉🎉
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J S
(@spacenut10100) reported
@hbomax Fix your system! Why is it everytime I try to watch via @Roku, it crashes? Everyone other program works!
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Best-At-Farts
(@killermonkey) reported
@HBOMaxHelp That didn't seem to help at all.
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sav 🦋 BLM
(@sav_ann_uh) reported
@hbomax fix yo **** before i start bootleggin
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Jim Morrison's Liver
(@MorrisonsLiver) reported
@HBOMaxHelp @Strang3Stranger It’s slow as hell to load and then crashes. Fix your ****!
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Wit killed Asmodean
(@ChareenSeiaDoon) reported
Lots @hbomax doesn't work but the subtitles being minutes off is really icing on the cake
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H.G.
(@7ftwingspan) reported
@hbomax what’s up with super dub of #laetitia ? Glitch?
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Lance M Snead
(@HighHeelKnight) reported
I barely understand social media. How is tonight's #TSSWatchParty supposed to work? Do I watch it at home, randomly posting comments? Is there a particular host Twitter handle I'm supposed to follow? Does the watching start at exactly 9pm EST? @hbomax @JamesGunn @steveagee
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Amy
(@SpencerTracyFan) reported
are we able to type or speak or something? How does this work? @hboMax @jamesgunn #TSSWatchParty