HBO Max

Is HBO Max down?

No problems detected

If you are having issues, please submit a report below.

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 09/16/2024 21:35

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (32%)

    Playback Issues (32%)

  2. Buffering (24%)

    Buffering (24%)

  3. Sign in (23%)

    Sign in (23%)

  4. Crashing (16%)

    Crashing (16%)

  5. Video Quality (5%)

    Video Quality (5%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoSantiago de Querétaro Playback Issues
United StatesThornton Sign in
FinlandHelsinki Buffering
MexicoToluca Playback Issues
United StatesMaple Grove Crashing
United StatesNoblesville Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • CorySims7 Cory Sims (@CorySims7) reported

    @HBOMaxHelp the app keeps crashing on the #AppleTV4K. Has been for the last 3 days. Is this a known issue?

  • VidaurriG gil03 (@VidaurriG) reported

    @DCpeacemaker @hbomax I hate when spellcheck changes “worst” to “best.” 🤨

  • WeezSays Michael Peel (@WeezSays) reported

    Dear @hbomax, please fix your android app to rotate either direction. It confused, please see ANY STREAMING APP ANYWHERE. Regards, People with a kickstand case in an apparent wrong direction

  • nickatnight94 Nicholas Napoli (@nickatnight94) reported

    @hbomax there seems to be a widespread issue with people who have a subscription through a provider. My plan has been active for months, but today it when I opened the app it said "choose a plan". I tried to reauthorize but it keeps asking me to on any device.

  • TyreseRemix tyrese (@TyreseRemix) reported

    @hbomax fix it or im letting the world know y’all are anti black

  • ryanrugg Ry (@ryanrugg) reported

    @HBOMaxHelp Maybe make your service work!

  • KendraDuzIt God First. (@KendraDuzIt) reported

    Why do I pay for the app for it to not work and freeze up? @hbomax

  • Mee_Guel Pfizer Phil Dunphy (@Mee_Guel) reported

    @hbomax @ATTHelp my hbomax membership that comes with my fiber1000 is not working and not sure why?

  • MelissaUtter4 Lord Lassie (@MelissaUtter4) reported

    @HBO @hbomax I admit to having a tiny hearing problem, but did anyone else have trouble understanding the dialogue, especially between the cops?

  • CooleoFoolio Unappreciated (@CooleoFoolio) reported

    @HBOMaxHelp is your servers down ?

  • TheKingPossum King Possum (@TheKingPossum) reported

    @hbomax it seems like I can’t lower quality of stream settings and I don’t want hbo max being the only thing I can do with my internet. Please tell me how to lower stream settings as I haven’t found a way online to do so.

  • Michaelleemorin Michael lee Morin (@Michaelleemorin) reported

    @DCpeacemaker @hbomax Fix your app it’s worthless

  • abagelsalad butts carlton (@abagelsalad) reported

    @FRU1015 @succession @hbomax if it's the worst case scenario it'll be the cliff hanger for sure

  • sandradee_59 Maxine Shaw Attorney At Law (@sandradee_59) reported

    @JessAvocad0s @hbomax a film distributed by an american company you ain't have a problem with it then you shouldn't have a problem with it now

  • ocakatvi k (@ocakatvi) reported

    Also @hbomax fix your server before 1/1/22. We all know how big of a day that is and I’m tired of every show, every episode, freezing and buffering. Let’s fix the issue. Thanks

  • joho68 Joaquim Homrighausen (@joho68) reported

    Hey @hbomax, what's the point with a "Skip 15s forward" function that takes close to 15s to complete? Have you ever heard of stream caching? (No, my bandwidth and/or internet connection is not the issue here.) 🤔 #HBOMax #netflix #badapp

  • LoveUSA521 Love USA 52 (@LoveUSA521) reported

    @DCpeacemaker @hbomax Seems awful. Cena is a sellout. The worst.

  • blondetree Momma Bear (@blondetree) reported

    @hbomax need help! My account says my AT&T subscription has expired but I’m still a customer!!!!

  • TheEricHoward Eric Howard (@TheEricHoward) reported

    @YouTubeTV can you please fix your @hbomax app?

  • BirdsWithHatsOn BirdsWithHatsOn🎨 (@BirdsWithHatsOn) reported

    @HBOMaxHelp I appreciate that. So far your customer support has not been helpful so I hope you can help me more

  • ChristenL33 Christen McCreavy (@ChristenL33) reported

    @HBOMaxHelp There is a dead link anytime I try to watch Frankelda’s book of spooks on HBOmax, can you help me?

  • Orpheus_alcon Orpheus (@Orpheus_alcon) reported

    @ShermanDefense @hbomax They need to fix their cybersecurity.

  • Seditionhater Chris McGowan 🇺🇸 🌹 (@Seditionhater) reported

    @ShermanDefense @hbomax On this one it makes a little sense, they are going to want to figure out HOW the fraudulent charge happened and want your permission to issue a new card and card number to prevent future charges. They also want to keep people from just auto disputing things without evidence.

  • HogenStyle Anders Hågensen (@HogenStyle) reported

    @HBOMaxHelp Can you just fix the buffering issues? My internet speed is 500/500, my Netflix, disney+, Prime Video etc works fine. It's just HBO max that buffers all the time. And it takes 2 minutes to load next episode.

  • CorySims7 Cory Sims (@CorySims7) reported

    @HBOMaxHelp Uninstalling then reinstalling seems to have fixed the problem. 👍🏾

  • rwsscott Tired Tweeter (@rwsscott) reported

    Hey @ATT, your support solutions for the widely known @hbomax subscription problem you have are epic-ly bad. Customer service immediately tries to punt you to HBO. Even though your own support forums say that won't resolve the issue.

  • Vladimir_Pukin QuaranTC (@Vladimir_Pukin) reported

    How does @hbomax STILL have the worst UX?

  • renonagasan Reno Nagasan ☤ (@renonagasan) reported

    @HBOGOhelp @HBO @hbomax Tou need to fix your damn HBOGO APP! It’s so laggy, takes so much time to open, it sometimes freezes and even crashes. I for sure know I never had this experience with Netflix 🙄

  • laughNsext b.Ran (@laughNsext) reported

    Yoo @hbomax i gotta issue

  • MichaelMarich4 Michael Marich (@MichaelMarich4) reported

    @JohnCena @DCpeacemaker @hbomax This is to let you know we are now blocking sponsored ads on Twitter Post to all Twitter advertisers and then issue a block - pass it on Blocking ad posts is effective - it tells the advertiser that we won't view their ads & hits Twitter in the wallet