Is HBO Max down?
No problems detected
If you are having issues, please submit a report below.
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
-
Sign in (30%)
-
Playback Issues (27%)
-
Crashing (20%)
-
Buffering (19%)
-
Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 League City |
Buffering | |
| Dallas |
Playback Issues | |
| Naugatuck |
Video Quality | |
| Seattle |
Playback Issues | |
| New York City |
Buffering | |
| Walnut Creek |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
Tony Parker
(@TonyParker182) reported
@hbomax I was on hbomax, just to clarify. Saw another user say to create a new profile and it would work. And it did. Finally watching!
-
SlytherinPrincess
(@brittanyhazlri1) reported
@HBOMaxHelp @SForSigma Same issue here! Still won’t let me watch the episode
-
Sansa Snark
(@creekflower1980) reported
@hbomax I’ve spent the last 20 minutes trying to watch HOTD - now I’m just pissed @Amazon & HBO It just kicks me completely out of the app but I can watch literally anything else. It’s a HOTD issue. #HouseOfTheDragonHBO #WasItGood #LostInterest
-
🔝🔜 jessie 2018
(@jessworks4crypt) reported
@HBOMaxHelp Not working. 🤬 tried at 9pm, 10pm and now. Still hasn’t been fixed. I’ve restarted fire stick, restarted app, cleared cache… still same crash after ads. Disappointed. 👎🏻
-
Patrick
(@dorkamundo) reported
@hbomax Final product: ad then app crash!
-
Anne
(@Anne12345610) reported
@Ousean_MrChillo @HouseofDragon @hbomax GOT was a fantastic show, but the ending was just awful.
-
Easy
(@ReaIEasymoney) reported
.@hbomax please fix your app 😢
-
hh
(@77overit77) reported
@hbomax can you please fix the crashing. I'm trying everything
-
Nada Humble and Cocky All The Time
(@ThatBravesGirl) reported
@LetUsBraves @hbomax No! That’s terrible
-
Chris Wiant
(@Chris_and_pals) reported
@HBOMaxHelp @hbomax please help your app is crashing everytime i try to start HOTD 🥲
-
Spooky Dicky
(@wpwilli4) reported
@HouseofDragon @hbomax Work on the dragon’s fire graphics. Looks like spyro on PS1
-
LachFinn
(@SnyderStephen) reported
@hbomax waited 3 ******* years for this and your servers are down?! Phiuuuuckkkkkkkkkk
-
Crapgame
(@Monkman710) reported
@StantonThe3rd @HBOMaxHelp Didn’t work for me
-
intriguingkeptin
(@intriguingkept1) reported
@HBOMaxHelp looks like the issue is probably related to Amazon Fire TV somehow? Works fine for iPhone which is how I am forced to watch now. 😬
-
kaylin
(@kaylin_bea) reported
@emma_potterhead @hbomax Second this. 90 mins with no response to the issue and no fix. Unacceptable.
-
Shadowbox and double cross
(@Rando_Royale) reported
@HBOMaxHelp @Chris_Ciaccia I'm having the same problem and now I gotta play technician to get it working again?
-
TheManFromToronto🇨🇦
(@Poku_Duah) reported
@hbomax Your app is crashing, fix it
-
Chris Valentino
(@T00muchF00D) reported
@HBOMaxHelp @hbomax If you want to help anybody, remove Walter Hamada right away. Oh and have him apologize to @ray8fisher
-
Anton Keith
(@703jitslover) reported
So, @hbomax doesn’t work on my @amazon fire stick, but does work on my phone. Whose fault is that? #HouseOfTheDragonHBO
-
scarter
(@iwmnc) reported
@HBOMaxHelp @Chris_Ciaccia Yep. Same problem.
-
David Rainey/ SuperPanda!!
(@dublindaverain) reported
@HBOMaxHelp Hi, sorry was having trouble on a Vizio smart TV but it began working about ten minutes after the tweet. But thanks for the attempt to help
-
Crapgame
(@Monkman710) reported
@HBOMaxHelp 1030 pm and it still won’t work 🤬 you ruined my watch party thanks a lot 😡
-
Ian Chambers
(@greekfuzball) reported
@HBOMaxHelp can’t login, app won’t let me sign in… on both Apple TV and fire tv apps, so much for the @HouseofDragon premier 😢😢
-
k.j.moe
(@kjmoe_) reported
@hbomax @HouseofDragon @amazonfiretv not an ideal night for your app not to work
-
ImeldaL
(@ImeldaL79421578) reported
@hbomax @hbomax should issue a refund to us since the app keeps crashing and we can’t watch it.
-
Cameron Usman
(@cusman78) reported
@hbomax Why can’t @hbomax fix their streaming quality? What I am watching (E1 of #HouseoftheDragon) keeps changing color tones (contrast / brightness). Very distracting. Why can’t HBOMax have the technical quality & polish of Netflix, Amazon Prime, or Disney+ to name a few?
-
Josh
(@Josh_Dyno) reported
@2thewilberforce @HouseofDragon @hbomax I'm watching on my PC- I'm not having any issue with brightness. Saturation on the other hand.... why have they chosen such a bland, colorless pallet?
-
Krystal Rose
(@pennilarose) reported
@hbomax It's not working after an hour 🙄
-
Clint Hughes
(@clinthughesmba) reported
@hbomax Fix the app!!!!
-
The Beez Kneez
(@chefboyarD83) reported
@hbomax really gonna crash on Game of Thrones night