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HBO Max

HBO Max down or not working? Problems, status and outages

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 35% Buffering (35%)
  • 30% Playback Issues (30%)
  • 20% Sign in (20%)
  • 11% Crashing (11%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Alpena Buffering 5 days ago
Palm City Buffering 5 days ago
Saint-Gildas-de-Rhuys Crashing 7 days ago
Leeds Sign in 7 days ago
Liverpool Sign in 8 days ago
Brackley Sign in 8 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • tablefornoone
    Goose (@tablefornoone) reported

    @bonnibelblight @hbomax WAIT WHY WERE U TAGGED?? HELP I’M STRUGGLING

  • peachiemo
    m (@peachiemo) reported

    @hbomax I’ve reset my password and tried signing in 5 different times and I can’t sign in even after clearing my cache and cookies. Can you please assist?

  • Glimartsy
    ⭐David⭐#0 LION STAN⭐ (@Glimartsy) reported

    @spiesnocontext @hbomax @KittenFox55 HELP.

  • PlainOldWoofles
    waffles (@PlainOldWoofles) reported

    @HBOMaxHelp United states. When playing anything, all I'm getting is audio and a black screen. I can see all controls, audio is fine. I even see closed captions if I turn them on. It's almost like a copy protection issue

  • shelbytweeting
    Hot Pasta Wife (@shelbytweeting) reported

    @hbomax why is your app still terrible

  • Zombiexslayer61
    Zombiexslayer614 (@Zombiexslayer61) reported

    @hbomax you guys might wanna work on getting the app to PS5

  • InfinityTrainHB
    Infinity Train (@InfinityTrainHB) reported

    @CatGodOfSleep @bobbyheartstv @hbomax If you need help, then please dm me!

  • tablefornoone
    〰Apollo〰 (@tablefornoone) reported

    @hbomax @bonnibelblight HELP???

  • lroaden
    LR (@lroaden) reported

    @hbomax can you please just make a deal with @roku? The chromecast never works with iPhones. My Netflix and Hulu work fine, but the HBO max never loads!!!! The Roku is a way better product

  • TalmageMcG
    Talmadge McGooliger (@TalmageMcG) reported

    . @hbomax is starting to get content to really compete with @netflix like #TheFlightAttendant, #12dateshbomax, and all the new releases coming up but they really have to fix that interface asap if they're gonna keep it going.

  • elpajaronegro
    STRANGE Christmas & UNUSUAL New Year! (@elpajaronegro) reported

    @malber1 @hbomax @hbomax has so many sound & volume issues!

  • kennykraly
    Kenny Kraly Jr. (@kennykraly) reported

    @LaurenNakaoWinn @hbomax Also Alex Ross blasted DC/WB for not being paid for using his work on the Kingdom Come Superman suit for Brandon Routh in CW's Crisis On Infinite Earth crossover. Is it me Lauren or is Alex feeling salty at WB/DC/CW?

  • wrldcineculture
    World Cinema Culture 🎬🌍 (@wrldcineculture) reported

    Years from now, college students will be in film classes learning about the moment @warnerbros @ATT @hbomax made the worst deal ever in film history. #deletehbomax

  • DaveySutton
    David Sutton Spotts (@DaveySutton) reported

    @HBOMax help with Samsung sign on —-not working!

  • lmc
    Lisa Church 🗽 (@lmc) reported

    @djbtv @hbomax I have it queued up to watch while doing some work tomorrow (based on your recommendation!).

  • itSebasking
    Sebastian Castillo (@itSebasking) reported

    @SeanGuerrero @SamsungSupport Agree Fix It @HBOMaxHelp

  • Brotamins
    𝙃𝙄𝙈𝘽𝙍𝙊 (@Brotamins) reported

    @jakejunkk @hbomax ??? But I try to use my family’s Disney plus when I’m in PH and it’s doesn’t work 🙃

  • fattyroundo
    donnie (@fattyroundo) reported

    @hbomax you have to fix your sound on the Amazon app. Seriously.. it’s unacceptable.. in fact you should be issuing credit until it’s fixed.

  • Chef_Milo
    Russell Luce (@Chef_Milo) reported

    @HBOMaxHelp So why would my sign in fail if I connect to my @verizonfios account and it tells me I need to subscribe to HBO and I already do? @VerizonSupport I'll ask you the same thing.

  • mariateresag
    Nona Yerbiznatch💙🖤🌈🌊🇺🇸🌊🇺🇸🌊 (@mariateresag) reported

    @JRosengard @hbomax I probably should have gone to work driving tonight for Uber. I just worked 7 nights in a row and I'm really tired. I needed a break. I have to go back to work tomorrow and work 7 days straight again, tho.

  • MaryJan38889004
    Mary Jane (@MaryJan38889004) reported

    @HBOMaxHelp You obviously don’t listen either and make some deals to get on all streaming platforms. That would help too. Duh

  • 0331nash
    David Hamburger (@0331nash) reported

    @HBOMaxHelp @HBOMaxHelp this still didn't work. Please fix this before @WonderWomanFilm

  • fattyroundo
    donnie (@fattyroundo) reported

    @HBOMaxHelp You already know the steps you provided won’t work . Quit gas lighting people/me.. fix it.

  • WilmaJazz
    Miss.Wilma🎭🖤💙💚 (@WilmaJazz) reported

    @CoxHelp I want @hbomax . No on your contour app. Help. I already get @hbo

  • VegasBarbie1991
    Brianna Weaver (@VegasBarbie1991) reported

    @hbomax please fix your audio on your series! It’s all over the place! I have to turn the volume down for background music but right back up when they start talking! #EuphoriaHBO

  • ashley__riddle
    Twisted Twister (@ashley__riddle) reported

    @EddieTrunk @BeeGees @hbomax I wish I didn’t realize this at 12:30am cause I work in a few hours and really want to watch it right now.

  • FuzzyVortex
    K (@FuzzyVortex) reported

    Way to go @hbomax you’ve made it 100x harder to watch your channel. I just wanna watch tv, I don’t even care about cost. But no, I gotta scan a code that won’t work. I don’t wanna watch on my phone

  • PastorParticle
    Ta’veren (@PastorParticle) reported

    @hbomax Show would make more sense if she were out of work like so many of us in the airline industry.

  • EduardSoliman
    EduardSoliman (@EduardSoliman) reported

    Do you guys any email where I can contact you?...I am having problems with my account @HBOMaxHelp

  • PawzLenaLula
    Pawz 🐱🚀🎄❄ (@PawzLenaLula) reported

    @spiesnocontext @hbomax @KittenFox55 HELP-