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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (30%)
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Playback Issues (30%)
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Buffering (18%)
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Crashing (18%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chambersburg |
Sign in | |
| Bel Air |
Crashing | |
| Chamois |
Playback Issues | |
| Richmond |
Crashing | |
| Oak Harbor |
Buffering | |
| Bangor |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Diana Serrano
(@Diana__Serrano) reported
@TheLastofUsHBO @hbomax FIX YOUR APP
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Diana Serrano
(@Diana__Serrano) reported
@TrueDetective @hbomax FIX YOUR APP
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Neil S Bolt
(@nezzko) reported
@Jbye105 @NotFunnyJ @hbomax Look, I like both, but Romero's film comes from a more authentic place. You can't have that Remake without everything that makes Romero's film work.
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Richard LaMarkus Bailey
(@RichardBComedy) reported
@hbomax Who do I contact to sell a show idea? I want to do a Might Morphin' Power Rangers reboot where they never morph, don't know martial arts but work at a museum. There are no conflicts. Rita Repulsa is a nice old lady that lives on the block - but she has no speaking role.
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Eric Hall
(@Hallvox) reported
@SantosCooks @hbomax In the minority but I just couldn’t stick w/ it. Great characters but as time went on just took to long for things to develop. Not saying it isn’t good but wanted issues resolved faster which is just my nature I guess and why I’m more of a wraps up in episode or short season guy.
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Randy Keating
(@RandyKeating) reported
The @VivintHome app is rivaling @hbomax for worst app from a company that clearly has the resources to produce a working one.
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Alex🔥Ix K’abal Xook🌶
(@CmndrLex) reported
Anyways, I don’t accept this as the end. So, sorry @hbomax but you’re gonna have to print a retraction and admit you’ve made a terrible mistake and are committing to 3 more seasons of #TheNevers Right now. SAY IT!
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Braves Burner (Apache/Helicopter)
(@braves_burner) reported
@hbomax Spolier: Joel dies and Ellie becomes a psychopathic murderer with daddy issues.
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Kid Midnight🔞
(@_KidMidnight_) reported
@UselessVoid @hbomax Defeat the purpose of making it a show? Yaknow? That also means cutting the film in spot to fit that hourish time frame. Like look at any movie on TV when the cut for commercials are like awful. I mean sure you can find better areas but that would mean longer or shorter episodes
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David B.
(@Davidab79) reported
@hbomax This show sucks! What’s with all the race swap cartoons lately? I have no problem with original black cartoon characters. Problem is when writers producers are so lacking in originality that they can only go back to old characters and do a race swap.
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Vanoaksprops
(@vanoaksprops) reported
@HBOMaxHelp Unfortunately that didn’t solve the issue.
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swclonefan 🐀
(@swclonefan) reported
@RealMattCouch @Caseybloys @hbomax It's like you think we should worship people because they work for (or own) services that we use, as if it's sacrilegious not to. Says a whole lot more about you then it does about the rest of us.
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Hunter %
(@Hunter_Percent_) reported
@hbomax Why can’t I play downloaded movies except every once in a while. Fix your app. This is starting to get dumb. Maybe I’ll just cancel my service since I can’t get the service I’m paying for.
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Kingsmackers
(@KingsmackTTV) reported
@hbomax lmao you mean your worst rated show yeah no thanks take woke and broke crap elsewhere. stop ruining perfectly good shows.
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CrytheDip
(@CrytheDip) reported
@hbomax She's terrible in every way. Go away Mindy!
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Chris G
(@ChrisG01011804) reported
@hbomax I paid $150 and I can't login to my account. I entered the correct password and even tried resetting my password but it's still saying it is incorrect! Either fix it or give me a refund!!!
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Unbiased Man
(@bobbyhil13579) reported
@hbomax This is literally the worst show that's ever been made.
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Kiki
(@KyleKilledRHOBH) reported
NUTS!! I had fraud on my card and forgot to update my HBO MAX ACcount and now it’s gone and I don’t have the strength to re-activate tonight 😭😭😭😭😭😭 @hbomax why doesn’t my restore button work?! 😭😭😭
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Riivio
(@OfficialRiivio) reported
@HBOMaxHelp why you guys don't tweet if there's is problem with your app. Currently app doesn't work in PS4/PS5 . I just called your customer service and asked that.i gave little hint that post these kind of problems to social media so people isn't confused
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BobFrank
(@Ninerback) reported
@hbomax Avoid this woke garbage at all costs. It’s truly awful.
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Kimberly F
(@fowlerok) reported
@GordonGartrell9 @hbomax Yep - they just could not help themselves
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Rizingfire
(@Rizingfire1) reported
@hbomax Worst/dumbest spinoff ever! Woke=Broke Woke stupidity claims another victim...
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Troy Baker
(@PhxCoyoteFan) reported
@hbomax I was excited for Capt Marvel. Then they gave her a butch haircut, had her assault dudes for simply trying to help her. Like OMG did u try to **** me w ur charm? Assaults a guy, robs him. But its ok u know. Fake Feminism. Show was trash. Wonder Woman was great. Rey was horrible.
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Diana Serrano
(@Diana__Serrano) reported
@hbomax FIX YOUR APP
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Hutch〽️
(@HutchOfTheDead) reported
@hbomax Worst show HBO has ever done. You guys used to be legends for your original programming. Now you're a sinking ship that is literally only being kept afloat by The Last of Us. Come on HBO. Get back to making good shows again.
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Iron Sewage
(@Qnir) reported
@marcmaron @HBO @hbomax I'm watching the special right now. Some of your best work. Watching you pace back and forth with the microphone cable dragging between your legs was creating some anxiety. I was worried you would trip on it.
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Asmallnotch
(@Asmallnotch) reported
@1Silvermane @hbomax After the 1st couple episodes there's... one joke i thought was funny. And Not-Fred would work in a better show
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Dereck Vang
(@IGotMadRizz) reported
@hbomax Terrible show
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Joshua Gillin
(@jpgillin) reported
It’s bad enough @hbomax kicks me off my Xbox on the regular, but the app UX is so horrible I have to basically call in Jim Bridger to figure out what I’m supposed to do to reauthorize. Been like this for months and months. Please, please fix it.
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Diana Serrano
(@Diana__Serrano) reported
@hbomax FIX YOUR APP