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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (34%)
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Buffering (31%)
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Crashing (19%)
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Playback Issues (14%)
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Video Quality (1%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Playback Issues | |
 Teziutlan |
Sign in | |
 Tallahassee |
Playback Issues | |
| Wayland |
Sign in | |
 Orléans |
Video Quality | |
| La Mesa |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Always Hold On To Smallville
(@alwaysmallville) reported
@TheGothamite @WBHomeEnt @hbomax “Back to work…ED-WARD!” is a go-to for me.
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mashashilo
(@mashashilo1) reported
@LAYS @hbomax Look of the groom at the bride when she came in in a white dress and with her father. And throwing a bouquet but I don't know why it doesn't work. It should.
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Misty Dawn 🌻
(@AuroraNebulosa) reported
@HBOMaxHelp Sorry, but, that’s my problem. I was trying to select a plan on the iOS app IN ORDER TO create an account in the first place, so I currently have no e-mail address associated with any account.
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Jabb3rJaw 🦈
(@Jabb3rJ) reported
@hbomax is rebooting "house party"? Are they completely devoid of any original ideas? Awful. It's like that Chinese guy in Rush Hour 2 singing Michael Jackson. Destroying a classic.
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Eric
(@RickyandLilly) reported
@DavidSRudolf Uh, we cancelled @hbomax after watching the beginning of Episoe 2. Awful! More like Docufiction! Such B.S. It is the creators fantasy of what happened, not reality.🤢🤮😵💫🫥🤬😡🥵
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hyonene STREAM DEEP
(@hyonene) reported
@hbomax @baboonaboo work…..
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Princess
(@Letsfollow_Izzy) reported
No lie, the @hbomax is the WORST app
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A to the A to the L-I-Y-A-H
(@DreadzSantana) reported
@hbomax wtf going on with y’all servers. I was watching MENACE II SOCIETY
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DP
(@DollaDeeP) reported
@ronbickdig69 @HBO @hbomax Terrible.
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person
(@starbux4life) reported
@WestworldHBO @hbomax HELP ME PLEASE WHATS GOING ON 🤯🤯🤯🤯🤯🤯🤯🤯
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John Constantine
(@MagicanMad) reported
@OSthatguy It’s only cuz I still think it has problems mate I still enjoy the hell out of it though, you see where they tried to make it dark and self reflecting and that’s why @hbomax @wbd need to #ReleaseTheSchumacherCut
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Tyler M. Spicknell
(@TSpicknell) reported
from
Lawrence, Indiana
@JNichole0193 @hbomax He didn’t work on Aquaman.
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Kane K
(@kane7890) reported
@hbomax Your sign-up page is giving a "403 Forbidden" error
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Tongo Bozzie🍹🚬°•.•*
(@Noneofthemknew1) reported
@wbpictures @hbomax Fired Johnny Depp for something he didn't do. Kept abuser HEARD, won't do anything about a whole societal issue Ezra Miller. - wb can just show their films to themselves and be proud of enabling abusers.
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Mass. Chaos
(@MassChaosMusic) reported
@hbomax your app sucks on firestick. Everytime it times out I gotta force stop. Fix that **** so I can fall asleep with it on. Like every other app in the world
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Lucie
(@2liv23) reported
Please keep tweeting #savelegacies to @netflix @hbomax or @PrimeVideo to help them save this show and this franchise. We need a season 5 and 6.
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Alex Bal
(@AlejandroLXXXIV) reported
@hbomax Is the app working ? My other apps work except for HBOmax.
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Volatik
(@ActaullyVolatik) reported
@gwentern25 @Rainy_daysWU @hbomax Mate Batwoman fans got the worst comebacks
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macriley4life
(@SaveMacGyver21) reported
@hbomax They better not do the shhhh thing it's been perfected by the original liars but good luck I'm mad the perfectionist didn't work out
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➳ ; obi ! ♉︎
(@irldruig) reported
i just went through the worst time of my life after watching obi-wan and now you’re telling me that i have to deal with the very last episode of legacies tomorrow?? i refuse, season 5 when? #SaveLegacies @netflix @hbomax
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giovanna altube
(@deafbird1) reported
Hey @hbomax I’m a huge potter head and hard of hearing and captions are not working on the secrets of dumbledore kind of hard to understand and disappointed
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Dawn
(@mswingz) reported
@hbomax Did you finally fix the controls? So they go away like @PrimeVideo and @netflix? No one wants to have to get rid of them... Especially when binging a series. #hbomaxdDoesNotCare
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Lucie
(@2liv23) reported
@netflix @hbomax @PrimeVideo Please help us to save Legacies for Season 5, the fans of Legacies and TVD franchise are so loyal and won't stop until you renew Legacies, we want a season 5 so badly the ratings are increasing each week please #savelegacies.
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Igor Monah
(@MonahIgor) reported
@netflix @hbomax it's so little time left to save #Legacies actors and writers has so many ideas, fans want to watch it too, there 36k signatures and rising. Help us #SaveLegacies
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Big Harry Boss
(@bottygerjoe) reported
@donnyc99 @hbomax Game pass doesn’t work natively on Steam deck. I’m already in GP and I’m locked in for a while yet. Now I can play those on the go without the need for internet connection.
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#ReleaseTheAyerCut 🇬🇧
(@Dough_boy91) reported
@DiscussingFilm Again, we need to see how this plays out but this is a massive headache/problem for all those who worked on #TheFlash and for @wbd This movie is possibly going to be plagued by bad press upon release. A smart move would be to put it straight on @hbomax
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Loaded Squirrel
(@LoadedSquirrel) reported
@hbomax The login process from new devices is inconvenient.
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RnB728 (Asst. to the Regional Commander)🏈♥️💛
(@RnB728) reported
@ambern0el @HBOMaxHelp Been DM’ing with a couple HBO HELP REPs that are looking into, no fix yet. None of the troubleshooting tips they have at the moment have fixed it. Will post here if I find anything else out.
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Shaun
(@shamziman) reported
@HBOMaxHelp @MJLinderman The iPad app is extremely sensitive to internet connectivity & will hang indefinitely w/o it. It recently deleted all of my downloaded content mid transatlantic flight b/c it can’t deal w/ flight mode correctly Your developers have to know it blows. This is a mgmt issue @hbomax
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Maya Love
(@mrsmayalove) reported
@wbpictures @hbomax You guys post a lot but won’t address the issues you’re having with your actors. Fire amber and fire Ezra miller. This is disgusting