HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (31%)
• Crashing (29%)
• Buffering (23%)
• Playback Issues (15%)
• Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Marseille	Buffering	3 days ago
Veracruz	Sign in	7 days ago
Paris	Sign in	7 days ago
Sandillon	Crashing	11 days ago
Gland	Playback Issues	18 days ago
Perth	Sign in	19 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Geofutures (@Geofutures) reported 1 minute ago

  @hbomax FYI -- The English subtitles to the Japanese movie "Belle" stop at about 20:15 in a way that does not seem like it is a local problem.

• 
  Heather Leigh Cameron (@Chameleon777771) reported 1 minute ago

  @hbomax Why are we being shown a picture of Noah Wyle when this is not his achievement? The people who are being honored should be shown. Showing Noah all the time is sending the message that he deserves the sole credit for the hard work everyone else put in to make this possible.

• 
  Zak (@ZakAttack1202) reported 2 minutes ago

  @TomcatNASCAR_2 @hbomax They had audio issues more than once today. Glad it was fixed by the end.

• 
  aperez0218 (@aperez0218) reported 3 minutes ago

  @hbomax Terrible how they did him.

• 
  Daniel James (@DoubleDJames76) reported 5 minutes ago

  @AEW @tntdrama @hbomax Hangman Page better be starting his big work' heel turn and going after Kenny and Darby and possibly Jay White and soon Mr.O'Shaunessy (Sheamus.) Otherwise why is he back, he has to want more than the casino gauntlet win on the men's side??! Kevin Knight needs another promo too.

• 
  Kush (@kush4India) reported 5 minutes ago

  @hbomax Whatever you have created in Season 3 is dog's ****. Poor story, poor screenplay, boring ****. Worst Season of #HoD

• 
  esto (@NorCal_Sneakers) reported 12 minutes ago

  @hbomax still having issues with #appletv > homepod mini.. Everyother app works except for this... Seems to be a common issue @Reddit thread

• 
  Oliver Santos. (@madshock) reported 12 minutes ago

  @hbomax fix ur iphone app, can’t even log after paying so I had to cancel after payment. What a waste of money.

• 
  KRYPTO UNIKORN (@KryptoUnikorn) reported 15 minutes ago

  @hbomax your app is not working with airplay on appletv to sonos sound products, check the reports on reddit lots of users complaining, this is very frustrating please fix.

• 
  Megan (@Megan920778) reported 18 minutes ago

  @LalaLm327 @hbomax Again so angry? Might wanna go deal with those issues of yours.

• 
  alt! (@this_ismy_alt) reported 18 minutes ago

  @LewisYatesOfcl @AEW @hbomax Hangman retuning on Collision is some nasty work

• 
  soph f (@sofi_wren_9) reported 21 minutes ago

  @NFL @Seahawks @hbomax the self-awareness is what makes him work honestly

• 
  🇿🇦Lindokuhle II🇿🇦 (@KwylaDansterIII) reported 22 minutes ago

  @AEW @TBSNetwork @hbomax Nah Thekla has to crash that celebration man

• 
  Travis22 (@Travis22475901) reported 24 minutes ago

  @hbomax Disappointing ending to his character. Reminds me how Jamie was killed by rubble… absolutely terrible writing.

• 
  Someone (@Someone60752474) reported 29 minutes ago

  @hbomax just getting exactly same ad multiple times in a row. Don't you guys have AI or something to help ya find more ads to play?

• 
  Gavin Newsom or Bust! (@RoyDelfino) reported 34 minutes ago

  Swear to God @hbomax has the worst ******* app. Why do the subtitles turn back on every single time? What can't I permanently skip credits, recap, opening title? Why does the skip button only come up half the time? Takes like five minutes of thumbing around to continue show.

• 
  アンドレイ (@andor_tnk) reported 36 minutes ago

  @hbomax HBO seal of quality

• 
  Geofutures (@Geofutures) reported 43 minutes ago

  @hbomaxhelp Yes, I've done those things. A help person had me test it on another device, and the captions in fact continue there, unlike on the TV + streaming combo.

• 
  PJPandemonium@2003 (@PandemoniumPj) reported 45 minutes ago

  @WujiItadori @JamesGunn @hbomax Gunn used to work for Marvel , but ok

• 
  Raewna Mark (@raewnam26622182) reported 46 minutes ago

  @JamesGunn @hbomax terrible

• 
  Atumbem Kosmos /🇺🇦🇪🇺🇬🇧 U.S. veteran (@atumbem) reported 49 minutes ago

  @RemyFreshy @JamesGunn @hbomax Alan wouldn’t work. He’s not a proper Green Lantern. It has to be Hal training John Stewart for the Green Lantern Corps. I don’t think there’s great prime Jordan stories outside of the Green Lantern Green Arrow stuff. There’s a reason they eventually sidelined Hal and made him a bad guy and moved on to other Lanterns like Kyle, Guy and John. Also, I don’t think the purpose of the show is to focus on one Lantern. It’s not a show about Hal. It’s about the Corps. We may never see a young Hal in this Universe.

• 
  jonny (@nolllio) reported 51 minutes ago

  @hbomaxhelp is this really a help line

• 
  Nate (@PsychoNigiri) reported 51 minutes ago

  @hbomax Other than Sinestro looking terrible this was actually a pretty good trailer.

• 
  Kerrie (@kerried72) reported 53 minutes ago

  @omgsidewalks @hbomax is the worst. 6 m+ ads in one movie.

• 
  SlopOfTheJalop (@SloppyJalopy5) reported 55 minutes ago

  @RickandMorty @hbomax Don’t tell us it’s next day when Rick & Morty new episode aire three weeks later.. Noones paying for cable tv anymore dude.. you signed a terrible deal

• 
  Markyy Hollywood (@MarkyyHollywood) reported 55 minutes ago

  I really miss Legendary! FIX IT! @HBO @hbomax @Discovery all yall. Fix it!!!!!!

• 
  Stu Wright (@StuW87) reported 56 minutes ago

  @hbomax I hope others take heed and move elsewhere, because it’s ridiculous the amount of problems I’ve had with the streaming and constant ads DESPITE PAYING MORE MONEY TO WATCH.

• 
  TexasChica (@hookedontxmusic) reported 57 minutes ago

  @hbomaxhelp You guys have had loads of time to fix the issue. It's not just me, it seems to be the Max app.

• 
  pangie ants (@Angiepants) reported 58 minutes ago

  .@hbomaxhelp your customer service is the worst I have ever encountered in my 36 years of life. You should be absolutely ashamed.

• 
  Momobroh (@Momobroh) reported 60 minutes ago

  @AEW @TBSNetwork @hbomax Sheesh. Looking like the worst episode of the year rn...