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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (27%)
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Buffering (26%)
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Sign in (25%)
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Crashing (20%)
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Video Quality (2%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Holly Ridge |
Buffering | |
| Racine |
Buffering | |
 St. Martin |
Buffering | |
 Sherbrooke |
Playback Issues | |
| Innsbruck |
Crashing | |
| Crestview |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Holland Dombeck McCue
(@hollanddombeck) reported
@MikeOwcarz @hbomax No! Google Fiber removed HBO & we haven’t purchased their streaming service. Good? For the orgs I’ve worked for, assessments of this type have not been used for screening but rather as a tool to inform how to work with colleagues once hired.
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Party Favor
(@PartyFavor16) reported
@RvrsOblationRun @hbomax @lenadunham that depends on the age, if it is older than 15 there is no problem
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Nikki Lee
(@CannibalGurl69) reported
@HBOMaxHelp I paid for 6 mo's in advance and canceled my cable. Now I can't sign in on my roku with the subscription. Yes I Uninstaller and reinstalled.
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Sumit Gaikwad
(@TheSumitGaikwad) reported
Dear @HBOMaxHelp #HBOMax Why I can't available toh watch full screen movie when I tap on full screen. (Wide screen ratio) 2.39 : 1 ratio movie #Judas , it's showing me Black Screen bars on all four sides of my screen (Android Phone), please solve this issue 🥺
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Ash Williams
(@ChildishVibeino) reported
@AtticusTheCorgi @hbomax No matter the quality of the show, if the viewership isn't there, they have no reason to renew the show. Unfortunately a lot of great shows die this way. No idea if Infinity Train is cancelled or just in limbo, but if it was cancelled, it's due to not enough people watching.
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Amanda C
(@Jennyslater1) reported
@HBOMaxHelp new @RealTimers is not playing when selected on the app via Apple TV. Other shows work so curious if it’s a problem with the new episode
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𝕷𝖆𝖉𝖞 𝕲𝖔𝖙𝖍-𝕲𝖆
(@pleatherxxx) reported
@hbomax If Lena was a man she would’ve been deplatformed already. Being an abuser isn’t cute and quirky content for a celebrity coffee table book. Where are her consequences? She’s the worst kind of performative fake ally and white feminist. 🤮 🤢
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Dorkaxe
(@darkaxe54) reported
@gojijynx @hbomax Yikes. What an awful take.
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Shounak
(@shounakray) reported
@shivvijayk @chhabs @hbomax You don’t have access to HBO Max? Or your HBO access doesn’t work at the place you are at? If you are in NJ, your HBO Max should work fine
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Anthony Samuels
(@myworkhere) reported
Ok @snydercut fam - so what time does streaming start for #ZackSnydersJusticeLeague ? And what time does the streaming event start? I want to get my schedule ready today. I got the whole week off from work and I’m ready! #UsUnited #SnyderCut @ATT @hbomax
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randommom
(@justanaverag) reported
@hbomax This show was terrible it wasn’t even about a ********* it was a couple with an “open” relationship who just basically cheated on each other. It was boring and unengaging, not really as racy as you think.
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Impulse
(@Impulse08636930) reported
@BatmanvSuperman @hbomax @wbpictures yall still cashing in on Snyders work and yet wont #RestoreTheSnyderVerse Disgusting
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zengreenyoda
(@zengreenyoda) reported
@hbomax Why are you not listening to your subscribers ? You have taken away full screen option from IOS devices; now all your movies on iPads and iPhones are letterboxed with ugly black borders compressing the picture. Please fix this. It is a simple technical fix ! We subscribed-listen
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Joe List
(@JoeListComedy) reported
@hbomax hey, my app won’t let me play @RealTimers. Can you help? I get so unpleasant when I can’t watch. Thanks.
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Jonathan J⃝
(@realberrytx) reported
How is it there is more overwhelming volume of shows and media than ever before, and we can't get a 3rd season of @andreasavage 's I'm Sorry. @hbomax @netflix help me out here...
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I'll never give up
(@sicksticksjason) reported
@ATT @hbomax Can someone help with a fairly used laptop 🙏🙏🙏
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🏳️⚧️Daniela A. Wolfe🏳️🌈
(@Daniela_A_Wolfe) reported
@FUCKTHELEFTIES @pavoliojr @hbomax You are the worst kind of boot-licker, there is. Only when they come for you, will you see what a COWARD you are.
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“Boats”⚓️ 🇺🇸 🌊
(@deckape_1) reported
@hbomax @snydercut Will it help Battflak seem less desperate, or get us a real Flash, or even a Flash uniform that doesn’t look like a hockey outfit. I just wish @wbpictures stuck better to D.C. source material and fan expectations than a Directors “vision”. Hell, hire some Marvel Studios folks!
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Greg Howard
(@greg_howard) reported
@HBOMaxHelp Your Xbox app is seriously broken, as confirmed by all the bad reviews in the Store. The app constantly crashes out of playback with errors, as frequently as every few minutes. No issues with playback on other devices, so it's not the network. It's unbearable to use.
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Mohammed Zunaid
(@thatsthezunaid) reported
@pratik_dhote @HBOMaxHelp @bookmyshow Yeah but BookMyShow Stream is limited to HD video quality only.
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Sumit Gaikwad
(@TheSumitGaikwad) reported
@HBOMaxHelp I am also want to say thank you, because I have never ever see this type of customer support from any service, I don't know when this problem will solve but thank you so much for your response and support.
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dan chall
(@danchall) reported
@hbomax I am able to Chromecast a movie to my TV from my iPhone, my iMac, and my MacBook Pro. But the captions get cast only for the iPhone. When I stop casting, I can see the captions on all platforms. Issue, or user error?
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Vadym Zhyrov
(@vadymzhyrov) reported
"Persona" on @hbomax is one of the worst, most biased, and baseless documentaries I have ever seen. More thoughts to come.
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Lindsay Adamson
(@lindsayannsings) reported
@hbomax your app won’t open on my Samsung smart TV all of a sudden. Any other users having this problem?
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DJ Leandro
(@djleandromusic) reported
@hbomax @ZackSnyder how can we watch #ZackSnydersJusticeLeague here in Cyprus? We don't have HBO max or sky TV.... Please help 🙏
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Sumit Gaikwad
(@TheSumitGaikwad) reported
@HBOMaxHelp On every Movies, I am facing this problem with only HBOMax
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David Gómez
(@Ozule) reported
@hbomax Hey I just received the email to enter into WM Screener app and see #ZackSnydersJusticeLeague but the CODE field is empty!! Could anybody help me? Thanks
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SilentG
(@obie420) reported
@cindycd2010 @hbomax Don’t I reported that you need help hang in there nut job
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l
(@pluggedin97) reported
@HBOMaxHelp Trying HBOMax for first time. Since last night on first sign in, when I try to watch Judas and the Black Messiah it says. Oops something went wrong. We can't connect to HBO Max right now. Please try later. Since last night????
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odokuro
(@wayn0r) reported
@HBOMaxHelp @TheSumitGaikwad Yeah, same problem. I’m not actually going to watch this on my phone, but I wanted to see if this would happen if I tried the same film. Didn’t happen with other films.