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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 12/11/2023 10:10

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Sign in (34%)

    Sign in (34%)

  2. Buffering (28%)

    Buffering (28%)

  3. Playback Issues (24%)

    Playback Issues (24%)

  4. Crashing (13%)

    Crashing (13%)

  5. Video Quality (%)

    Video Quality (%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilCuritiba Playback Issues
ColombiaBogotá Buffering
ColombiaCali Buffering
United StatesMayer Sign in
SpainMálaga Playback Issues
United StatesDallas Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • joanna4800 ladysixers600 (@joanna4800) reported

    @hbomax Not working

  • s2000_moose Snarky Moose (@s2000_moose) reported

    @hbomax how can I get help? All my apps say to contact tv provide, but I subscribe to HBOmax directly.

  • Seaward918 Seaward (@Seaward918) reported

    Ok wtf @hbomax .... Am I the only one who can't get it to work?

  • Niko0063 Nick (@Niko0063) reported

    Really @hbomax. Did you not see this coming? Fix it #MareOfEasttown

  • KrazyCatLadyNYC Resisting Cat Lady (@KrazyCatLadyNYC) reported

    You’d think @hbomax would tweet about their massive crash, but they’re useless as ever. #HBOMax

  • derrymadre derrymadre (@derrymadre) reported

    @HBOMaxHelp is HBO MAX down? The app will suddenly not load and gives me an error to “close HBO Max”

  • Robert_Roy_A robert (@Robert_Roy_A) reported

    @slawhorn79 @hbomax Y’all gonna be out of food before @hbomax gets their servers back up

  • America_Putz American Putz (@America_Putz) reported

    @hbomax FIX IT!!!!!!!!!!!! 😡

  • frostygary Gary FrostGermanotta (@frostygary) reported from Hamilton, Ohio

    @hbomax is down, please fix it so I can watch the #MareOfEasttown finale

  • raaaas1212 SIRABABALOT (@raaaas1212) reported

    @hbomax is there a widespread issue with the app? its not firing up....

  • santacular Santacular (@santacular) reported

    @hbomax what y’all doing. Y’all know the finale of #MareOfEasttown is on tonight but I’m getting error messages the last 8 minutes.

  • 2Marrr Two. (@2Marrr) reported

    FIX THE APP MAN @hbomax

  • ken_on_bass Ken OnBass (@ken_on_bass) reported

    Wow, so this @hbomax app that’s user interface is terrible can’t support everyone logging in to watch the Mare finale. Shocking! It’s both the best content and the worst application out there.

  • AradiaAjiin Sup (@AradiaAjiin) reported

    @hbomax This app is the worst on a normal day! How do you build a streaming app that doesn’t scale?! It’s so buggy!

  • CR1METIME B (@CR1METIME) reported

    @hbomax so I pay 14.99 for my **** to not work huh?

  • _slimxo 🇰🇭🧋 (@_slimxo) reported

    @hbomax listen! we pay too much money for you to crash on the most critical night! @netflix would never! #MareOfEasttown

  • jimbonoles James (@jimbonoles) reported

    @hbomax Fix your POS app.

  • garrrttt garrett (@garrrttt) reported

    .@hbomax please fix i need to see what Mare is up to

  • El_Jesseboy Jesus (@El_Jesseboy) reported

    Is anybody else having trouble within @hbomax app.. I need to watch #MareOfEasttown

  • Jason__Elliott Jason Sapp (@Jason__Elliott) reported

    @HBOMaxHelp your app is down. Please help.

  • TheUberExplorer The Uber Explorer (@TheUberExplorer) reported

    @HBOMaxHelp @LolaSkyWelker Your app sucks on every device. You need to hire new technicians and have them fix this POS app.

  • elizabeth_coxy Elizabeth Cox (@elizabeth_coxy) reported from Kansas City, Kansas

    @hbomax fix your app so we can watch Mare of Easttown cmon!!!!

  • chandlerwking c (@chandlerwking) reported

    @BarstoolBigCat @hbomax Uh oh @hbomax you in trouble now

  • amrapstyle tracie (@amrapstyle) reported

    @hbomax fix your servers plz.

  • JasonKendall Jason Kendall (@JasonKendall) reported

    @DavidisRed @Mel_829 @hbomax It’s the absolute worst! We’re trying so hard to watch something on HBOmax right now on Apple TV. We’re about to give up. The app has always been bad but lately it’s unusable. Do better HBOMAX.

  • TonyaStice Tonya Stice (@TonyaStice) reported

    You force us to wait each week for a new Mare of Easttown episode and crash on finale night? $15 a month for this bullshit? @hbomax

  • erink1231 Erin Kimbrell (@erink1231) reported

    @hbomax Sure, if you can get hbo max to work, that is.

  • tammyvent Tammy Vent (@tammyvent) reported from Fenton, Missouri

    Ughhh, @hbomax is not working. Right when #MareOfEasttown is available. Why?!?!?!

  • ChrisAlbright11 Chris Albright (@ChrisAlbright11) reported

    Wtf @hbomax trying to watch Mare of Easttown and you decide now is a good time for the app to crash🙃

  • ScottSAllison Scott S. Allison (@ScottSAllison) reported

    Did @hbomax really crash for this finale? #MareOfEasttown