Is HBO Max down?
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (32%)
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Playback Issues (26%)
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Crashing (20%)
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Buffering (18%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Clio |
Playback Issues | |
| Rolling Meadows |
Playback Issues | |
 Zapopan |
Sign in | |
 Manises |
Buffering | |
| San Antonio |
Playback Issues | |
| Riverside |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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noodle.
(@thekarinkato) reported
why ******** is hbo max not working @hbomax FIX IT
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Keron_ave
(@keron_ave) reported
from
Houston, Texas
@hbomax There is an issue with In Treatment season 3 episodes 21-28 won’t play. I’ve tried on Apple TV, iPhone, etc. can you please assist?
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Andrew Schlegel
(@AndrewSchlegel2) reported
@HBOMaxHelp why is the app broken.
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Linda Yager ✰
(@lindamyager43) reported
@TicklishMonstr @AlyHathcock @hbomax Yeah I’ve been trying to watch for the last half hour. So annoying. They always have streaming issues… considering canceling my subscription over this.
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LisaMarie
(@lisamariespears) reported
@hbomax This app is the worst!!!! Whenever you download a movie or show it no longer available to play?!?
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Mary Dugan ❤️❤️👸🏻
(@squarymary) reported
@hbomax why are you sucking right now!!!!!!!!! The app won’t work on my tv or phone!!!!!
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hamada
(@parallexviews) reported
@HBOMaxHelp fix your damn platform. I don’t pay for technical issues.
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Sam Tyson
(@SamInteractive) reported
@blairblends @hbomax Had this same problem on Roku with Max and Apple+. I went into my video settings and disabled the auto frame rate adjuster and it has worked ever since.
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Unlucky Thug 🇳🇬
(@tobennacmu) reported
Why is my HBO MAX not working @hbomax I pay too much for this ****
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BMA
(@TheSocalClassic) reported
Hey! @hbomax fix your ****! Can't stream anything. Why doesn't this happen ever on @netflix and @PrimeVideo get your **** together!
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Michael Peppe
(@peppe_michael) reported
@hbomax fix ur app so i can watch my show damn it
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Levi Blackerman
(@ThatWatersGuy) reported
@hbomax yall having problems or something i cant watch anything right now?
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𝒟𝒶𝓃𝒾𝑒𝓁𝓁𝑒
(@sparkleyflowers) reported
@hbomax I'd love to stream something, but you guys can't seem to get your **** together. First the Xbox issue, not I can't even use the service in a browser. Can someone remind me why I'm paying for this?
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BigDDreamcast
(@DboyTX) reported
@hbomax Are you down? I'm getting an error message when I try to stream.
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Linda Yager ✰
(@lindamyager43) reported
@hbomax Can’t stream anting right now! All I get is a black screen and no error code. So I guess I’ll go back to Netflix
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Michael Tsortos
(@TsortosMichael) reported
@HBOMaxHelp iPhone X with the app… seems like everyone is having the same issue no matter the device
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räe 🌈✨
(@ceciraeisgay) reported
@HBOMaxHelp my videos arent loading and im not alone, over 3000 reports of it not working right now, whats up?! I want my steven universe :((
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.
(@ifthisaintlove6) reported
@HBOMaxHelp @greysstan4life It’s not working on mine either on my Roku tv
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Nicole K Maholic
(@nashvillenicole) reported
@HBOMaxHelp @greysstan4life I’ve done these same steps @HBOMaxHelp as I’ve had the same problems for several days now. So frustrating. On appletv and iPhone-have deleted app, rebooted, reinstalled, just loads and loads then says cant display show. Is this a known issue??
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baby k.
(@explicitlyk) reported
@hbomax i’m trying to rewatch @PLLTVSeries please fix the app 😭
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Uubbie Allen 🎙🎙(Home Studio)
(@UUBBIEGODZKING) reported
@HBOMaxHelp Hi hbo max are your services down right now because I'm trying to stream a movie on this just got high speed fiber internet today for some reason it's not working for me what's going on
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🌵CACTƱS
(@reservedforR3) reported
@hbomax @HBOMaxHelp why is the app not working?? Fix it I'm trying to finish this show🙄
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Isabel Lauren
(@Itsabelle314) reported
Anyone else’s HBO max not working??? @hbomax
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Kimbre Lancaster
(@KimbreLancaster) reported
@HBOMaxHelp @JenGhere Same issue with HBO Max App on iPhone
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®️
(@jayyfrm300) reported
Moe i just got off work & i just wanna watch my show and eat... @hbomax tf is y’all doing ???
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Quarantine Queen Catherine 😷👑
(@Miss_Cati) reported
Looks like @hbomax is down. Would be cool if they had some service account that told you it was down to save you the trouble of restarting everything in your house and trying to Google “hbo max down” to find a random website that confirms it.
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TattooedBacon
(@TattooedBacon) reported
@HBOMaxHelp no worky. "Can't play this title. We're having trouble playing this video. Please try again." No matter what I'm trying to play. From iPad, iPhone, Google TV..no work. Help?
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Eileen
(@prettylildancer) reported
@hbomax when when gonna fix the trouble shooting situation??
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RobiSense 🏝🌊
(@robibust) reported
@HBOMaxHelp EVERY DAY I have problems with your app on multiple devices, but at least it works eventually. Right now it's not even playing. You guys really need to improve this platform.
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alex nicole 🔮
(@phanderssides) reported
@fkngill @hbomax i can't either ! apparently there was a big outage or something :( you can check down detector online and type in hbo max and it'll tell you how many people are having problems and when it's back up