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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

HBO Max problems in the last 24 hours

The following chart shows the number of reports that we have received about HBO Max by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

HBO Max Outage Chart 10/02/2022 21:05

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Buffering 38.23% Buffering
  • Sign in 29.27% Sign in
  • Playback Issues 21.56% Playback Issues
  • Crashing 9.87% Crashing
  • Video Quality 1.08% Video Quality

HBO Max Outage Map

The most recent outage reports and issues originated from:

Loading map, please wait...
United StatesBay Shore Sign in
United StatesUrbandale Sign in
BrazilLondrina Buffering
MexicoGuadalajara Crashing
BrazilVitória da Conquista Buffering
United StatesPortland Crashing

HBO Max Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:
  • dorian_they_ao3 🏴‍☠️🏳️‍⚧️ Dorian They 🏳️‍🌈🔞 (@dorian_they_ao3) reported

    hey @hbomax who’s in charge of your subtitles? there’s still a few glaring errors in @OurFlagHBOMax that haven’t been fixed in the 6+ months since its release 🧵

  • Raider548 Raider548 (@Raider548) reported

    @hbomax How come I can't access HBO,MAX ORIGINALS or DC thru HBOMAX? I have no problem with the other hubs.

  • CreepyB4by Straight Shooter (@CreepyB4by) reported

    @hbomax You could have saved us from this ****** movie by casting it better. With casting this awful it makes me think you probably didn't put much effort into the writing, either. Oh well, CGI and the title will be all that's carrying this one.

  • ShayMacSwagger Séadna (@ShayMacSwagger) reported

    @HBOMaxHelp No. Just fix the app.

  • ShayMacSwagger Séadna (@ShayMacSwagger) reported

    @HBOMaxHelp Fix the Xbox app. As per multiple other reports, playback is laggy/choppy. It’s not an internet speed problem, it’s not an uninstall/reinstall problem, it’s not a console update problem.

  • SwedishPisces Anne Hunter 🏳️‍🌈🏳️‍⚧️⚖️ (@SwedishPisces) reported

    Hey @hbomax can you allow parental controls to block specific shows or take Vlad & Niki off the setting for young kids? Or just ditch that awful show completely, please

  • tigger_porn tigger porn (@tigger_porn) reported

    @hbomax Moonfall was the worst movie I have ever seen

  • Tigrika Kitten 🐯💀 (@Tigrika) reported

    @Discovery @warnerbros @hbomax what is the literal point of you people? Now you ax Pit Bulls and Parolees? "We WaNt To FoCuS oN ReAlItY tV!" And then you trash PB&P. Worst mergers EVER.

  • R0KL0bStEr Paul - R0K🏆🏈⚾️🏆 (@R0KL0bStEr) reported

    @KenMovies @hbomax Same here. Even sent them a video example of the problem. Hopefully they get it straightened out.

  • SnarkkTank SnarkTank™ (@SnarkkTank) reported

    @HouseofDragon @hbomax So far there isn't a character I give a **** about. They could kill each one off and I wouldn't care. That's a problem!

  • olish olish (@olish) reported

    @hbomax Why Do you Suck So Much? Crash Crash won't load Crash won't load Crash. Keep up the great work...

  • Cammie_BlueSky Cammie (@Cammie_BlueSky) reported

    @HBO @hbomax because a Targaryen alone in the world is a terrible thing.

  • 50ishGeek 50ishGeek (@50ishGeek) reported

    @hbomax I signed up for HBOMax on my AppleTV. How do I login to HBOMax on my browser on my Windows PC? Email and password of my Apple account doesn't work. AppleTV isn't listed as a provider. Thanks!

  • keyci1978 Kerstin Schuster (@keyci1978) reported

    @CryptoIncarn8 @HBO @hbomax Hbo doesn't work with huawei 😡 and on my TV vpn doesn't work

  • kokoandjune S Nicole (@kokoandjune) reported

    @AppleTV @HBOMaxHelp You all have the biggest mess! Sign in on Apple TV is one email, Apple ID different. Can’t change on the Apple TV so try online. Somehow password is now different. Not working on Apple TV so try to change on App. Not working.

  • AlexSnellenberg AlexSnellenberg (@AlexSnellenberg) reported

    @HBOMaxHelp Hi, any other suggestions for fixing this? The steps above did not work

  • schausdc John Schaus (@schausdc) reported

    Hi, @hbomax, can you please get rid of the expanding thumbnail? It makes scrolling terrible and the expansions provide no additional info.

  • Spcbll_1 Brian (@Spcbll_1) reported

    @dan_aykroyd I was wondering sir, do you still have the original script for Nothing But Trouble? Heard it was darker than the one released (which I’m watching now on @hbomax for the first time in years)

  • mondoteddo Theo Psychotronic (@mondoteddo) reported

    @60s_Batman @hbomax Glad that it's there, but that's a terrible graphic.

  • raghro Rohit Raghav (@raghro) reported

    Hey @hbomax team, unable to reset password. Made 5 attempts. Steps followed: Rest passoword, get an email, provide new password, go to login page. Login fails with new password. It is a pity that you cannot get basics to work.

  • appleofeden13 Assassin Legion (@appleofeden13) reported

    @HBOMaxHelp Hi thanks for replying Xbox never replies or helps out we always have to figure out a solution by ourselves us the customers using the devices everything you told me to do I've already done there is a problem with the fps on the app this is not happening on Netflix or any app

  • BrandonMarlin8 Brandon Marlin (@BrandonMarlin8) reported

    @HBOMaxHelp Unable to stream the gives some sort of error code. Tried to restart multiple times no dice. Suggestion???

  • Caderbears Caderbears 😎⚡️❤️👍🔥 (@Caderbears) reported

    @HBOMAX PLEASE FIX YOUR app. It's absolutely terrible

  • AbbyWilliam18 Johnson (@AbbyWilliam18) reported

    @Tiffy_e @hbomax I also fell victim to these hackers, #Evanxx_hacker01 on Instagram was the only person that was able to help me recover my account,reach out to him am sure he will help you too

  • FFelstationFold Rickylou45 (@FFelstationFold) reported

    @HouseofDragon @hbomax This show is god awful

  • dominatrix524 *°•Cinimod Licec•°* (@dominatrix524) reported

    @hbomax Fix the damned pausing functionality in your UI. I pause a show at the opening credits for 10 mins, come back, and it's skips the episode all the way to the very end. Even with an hour and a half long episode. It's even more frustrating that there is no start over option.

  • JacsonJanele Janelle Jackson (@JacsonJanele) reported

    @hbomax I am cancelling HBO. House of Dragon is a terrible show and not worth my Sundays. The script is all about who will be king/queen for 6 straight episodes. There is no interweaving stories like the books. Its just plain boring. No suspense.

  • tomslifemn Tom Hale (@tomslifemn) reported

    @HBOMaxHelp I have reached out to Apple. They will resolve the issue. thx

  • seriouschick Becky (@seriouschick) reported

    OMG. For the 1000th time. @hbomax — fix your app!!! How can you have the best content and the worst app? I’m so tired of having it freeze constantly. Get it together. I need to finish The Rehearsal and my eye is twitching.

  • gerbick William McBee (@gerbick) reported

    Hey @HBOMaxHelp - check your DM's. A renewal issue, a year after the last renewal issue. Billing information is unavailable. Yet again.