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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (29%)
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Buffering (26%)
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Sign in (22%)
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Crashing (19%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Groß-Umstadt |
Playback Issues | |
| Hamburg |
Video Quality | |
 Pittsburgh |
Buffering | |
| Rochester |
Playback Issues | |
 Guayaquil |
Sign in | |
| Abtsgmünd |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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leon oldroyd
(@OldroydLeon) reported
@AndJustLikeThat @hbomax It’s so depressing!!!! SATC was about having a cocktail with our girlfriends and putting ourselves in the life of the New York women who could have it all but now I’m guessing there won’t even be alcohol involved with Miranda’s drinking problem.
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You-Know-Who. *She/Her*
(@EmilieSalo) reported
@prewitt_dustin @hbomax I can still enjoy Potter without supporting comments from Rowling. I had to work to make that happen. I feel like the world owns Harry Potter now, not her. I can't rewrite my memories because of her behavior.
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Make Your Free Throw
(@makeyourFTs) reported
@hbomax Is it as awful as And Just Like That?
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Justin Crews
(@Derptinn) reported
@hbomax is the absolute worst Samsung tv app of all time.
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Misha
(@TVFilmNerd) reported
@hbomax please fix the "couldn't load app" issue. I want to watch #ReturnToHogwarts and #Matrix
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Monica Fan
(@Its_Union_2_U) reported
@hbomax I really need help with my account.
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mjansen
(@mimijansen1) reported
@hbomax Please fix those awful scripts! As it stands right now only superfans can watch. I say this with love and hope!
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yanna💕
(@yannasoboujie) reported
ima need for @hbomax to fix the subtitles, im tired of the heavy “er” 😒
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Chadd Keim
(@ckinfinite) reported
@HBOMaxHelp any outages shower ng? Unable to login here in Kansas City. Getting server issue errors.
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𝚃𝚘𝚋𝚒
(@istobihere) reported
@hbomax fix your app. Damn
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Sharyl Robin
(@SharylR) reported
@AndJustLikeThat @hbomax The one on one conversations between characters are great, the "antics" are awful. I hope they can find a better balance if there is a second season.
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Chadd Keim
(@ckinfinite) reported
@HBOMaxHelp any outages showing? Unable to login here in Kansas City. Getting server issue errors.
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yuridiana☾
(@ydianax05) reported
Tryna watch the Harry Potter special on @hbomax and it's not working 😭
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V4VENDETTA2009
(@VVendetta2009) reported
from
Akron, Ohio
Anyone else having trouble with HBO Max? The app isn't loading and I'm trying to watch the Harry Potter special. @hbomax
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FlyFenix
(@SlyPhenix) reported
@HBOMaxHelp 👋🏽 remember me? I tweeted and dm’d about language issues. I am still having the previous issues AND cannot watch Mil colmillos in Spanish. Is this HBOMaxHelp or HBOMaxTakeANumberAndWeIgnoreYou?
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H.TubmanHumanResourcesDept
(@GrandmasterAH) reported
@hbomax it’s 2022 fix this damn app
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McScrufflez
(@McScrufflez) reported
@hbomax I noticed that two episodes of Tacoma FD have audio/video sync issues (S2E5 starting at 00:00 and S2E6 starting at 08:30). Happens on multiple devices. @truTV
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Giovanna
(@gioviandrog) reported
@HBOMaxHelp I have tried with 3 devices and still doesn't work.
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Ze Giggler
(@EnvyEyes) reported
@TimStriker55 @SickANDTired253 @hbomax Fortunately, WB chose the right side to agree with. Half the fanbase voices no longer matter. Just like Jk rowling And she doesnt have to agree.She can say wat she wants.She doesnt agree w/ a WHOLE GROUP of people so a WHOME GROUP of fans dont agree with her. You have a problem?
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anything but GAA
(@mgdonovan74) reported
@wizardingworld @hbomax How can you bring back Dean Thomas who had less than 7 minutes screen time in all the movies and leave out JK Rowling? Terrible decision
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DH
(@DannyBounce) reported
@Corfington @hbomax I legit just went back to pirating **** rather than deal with that god awful app
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Thug Rose
(@Corfington) reported
If everybody with @hbomax holds their breath while the main menu loads, maybe they’ll finally fix the ******* app because we’ll all die
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Scorpionidae
(@DJScorpiones) reported
@caroeveryday @prewitt_dustin @hbomax i hope you take this the right way. CS Lewis, JRR Tolkien - authors are products of their time. If the work is universal (like music, poetry) then it transcends the author. It doesn’t matter if the creator didn’t meet, match current ethics. That’s art - it belongs to “us”.
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Monica Fan
(@Its_Union_2_U) reported
@hbomax Can u help me get back into my account?
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bigfiftty🦂🦂
(@e_jay1025) reported
@hbomax why can't I watch 1 thing without it stopping? I don't care what it is after 2hrs maybe 2 and a half it will just stop. fix it!
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Coach Mike Pics
(@CoachMikePics) reported
@HBOMaxHelp I am unable to log into my HBO Max account. is there a service outage?
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GB | QueenHexxus
(@queenhexxus) reported
@hbomax literally who is the narrator for the Harry Potter 29th anniversary special? The worst choice you could have ever chosen. I can’t even watch it. His voice is worse than Charlie Brown’s teacher…
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Miamik11
(@miamikris11) reported
@hbomax This show is TERRIBLE!
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just phyllis 🤷🏻♀️
(@dizneephyllis) reported
@goldmacabre @DenOfSerpents @hbomax It’s not that hard….and also not that quick…..my problem was solved in ten minutes total…..I’d have sat on hold for that long if they even took calls at 3 a.m.
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Tyler James
(@TJames918) reported
@hbomax Sooooo, does anyone else have a problem with the streaming service constantly freezing?