HBO Max

Is HBO Max down?

No problems detected

If you are having issues, please submit a report below.

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 12/11/2025 04:30

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Sign in (32%)

    Sign in (32%)

  2. Playback Issues (30%)

    Playback Issues (30%)

  3. Crashing (19%)

    Crashing (19%)

  4. Buffering (17%)

    Buffering (17%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesConroe Sign in
United StatesBuffalo Crashing
United StatesBuffalo Crashing
MexicoZapopan Sign in
United StatesWoodland Sign in
United StatesOrlando Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • akshelby1 Shelby the Snow Hag (@akshelby1) reported

    @jeanniegaffigan @hbomax There’s a lot of alumni who would be willing to speak about their experiences with that awful place.

  • rohandas Abhimanyu Das (@rohandas) reported

    @EnemabagJones_ @HBOMaxHelp @hbomax They help you fix this? I’m having the same issue.

  • SolarWindWaste Loki (@SolarWindWaste) reported

    @hbomax FIX YOUR SYSTEM! sign in stopped working. no changes to my system. down detectors shows it's not working for a lot of people. Sign in does not explain... it just blinks. garbage code.

  • EmergencySquids Michael Hovde (@EmergencySquids) reported

    Really enjoying #lastnightinsoho, but I'd enjoy it even more if @hbomax fixed their playback quality issues

  • P90THeRapper P90 The Rapper (@P90THeRapper) reported

    @hbomax Picture in Picture doesn’t work on iPhone. SMH

  • xavichopchop janellaboo (@xavichopchop) reported

    @HBOMaxHelp My device says that right now. Please help.

  • flowering_rebel Heather 🐸👽🦄🌈🌻 (@flowering_rebel) reported

    @HBOMaxHelp I'm watching it on my tcl TV. I tried changing the picture size on my tv to see if that would help but it didn't.

  • SolarWindWaste Loki (@SolarWindWaste) reported

    @hbomax Sign in stopped working. Fix your system.

  • EmergencySquids Michael Hovde (@EmergencySquids) reported

    @HBOMaxHelp I've done this before, and it's never actually fixed any of my issues, and it's more trouble than it's worth

  • SolarWindWaste Loki (@SolarWindWaste) reported

    @hbomax streaming is legendary all right, it's doesn't work, it's just a myth. Sign in still broken.

  • Ali50309401 alia (@Ali50309401) reported

    @HBO @hbomax God help me Anyone can forward my message help me, I am really ashamed of my family, if you can help me financially TM7EfvedDAgmG1146fXA3jGswQVUKQu1FR

  • Ali50309401 alia (@Ali50309401) reported

    @HBO @hbomax God help me Anyone can forward my message to @Cristiano help me, I am really ashamed of my family, if you can help me financially TM7EfvedDAgmG1146fXA3jGswQVUKQu1FR

  • ForTheThronee ⚔️ (@ForTheThronee) reported

    Please fix your subtitles for GoT and HOTD when they speak valyrian or dothraki you cover the actual subtitles with the “ Speaking valyrian” @CraveCanada @hbomax @HBO #HouseTargaryen #HouseOfTheDragon #GameOfThrones

  • DillonAndrewP Andrew P. Dillon (@DillonAndrewP) reported

    @hbomax I'm no longer able to sign in to my account on any browser or device. Please DM me

  • mrsangiecox mrsangiecox (@mrsangiecox) reported

    @kim @hbomax There’s a zoom call being held right now by @hbomax to work out how to not hurt your feelings.

  • BreaddWinnah Joey (@BreaddWinnah) reported

    Why does @hbomax have the worst user experience in human history?

  • carridecaul cd (@carridecaul) reported

    @hbomax fix this app I’m not playing

  • patricktriesch1 patricktriesch (@patricktriesch1) reported

    @HBOMaxHelp @SolarWindWaste He's not alone. Same here on android. Can't sign in for several hours. On iPad my account works with no problem

  • rohandas Abhimanyu Das (@rohandas) reported

    @ScottAVancil @hbomax @HBOMaxHelp Did you figure out how to fix this? Same issue on my ps4 app.

  • spacebunsRus 𝒜𝓅𝒽𝓇𝑜𝒹𝒾𝓉𝑒 𝑀𝓈𝑔𝓈 (@spacebunsRus) reported

    @HBOMaxHelp can yall fix the log in issues

  • Lascurettes Sounds like Last Regrets (@Lascurettes) reported

    @HBOMaxHelp It’s better. But it’s still fairly flaky. So is Hulu, so this might be an issue with tvOS 16.1

  • Anup_Shah Anup (@Anup_Shah) reported

    @RealSportsHBO @hbomax First world problems, but problems nonetheless. A little NIMBY-ish but I understand, the nonstop noise must be annoying. Wonder if it's affecting property values. @SouthPark this seems like Randy Marsh hobby 💯

  • InfosecMiles InfosecMiles (@InfosecMiles) reported

    Would be nice if I could manually set my stream quality on @hbomax rather than it just default to 4K and use my data cap and more, adding additional fees to my internet bill. But they don't let you change it. It just automatically decides what's best for you.

  • DiagonAllie1 DiagonAllie (@DiagonAllie1) reported

    After 8 months of troubleshooting and it not working, I’ve finally been able to download @hbomax app onto my TV so I can use my account properly. It’s time for ALL the Potter content I can find…

  • JohnJtheSane John J (@JohnJtheSane) reported

    @zcregger @SonnyBunch @hbomax This movie was absolutely awful and I feel betrayed.

  • atgarms Aɴᴅʏ (@atgarms) reported

    @hbomax Something Went Wrong… Error message for the last 24+ hours. What exactly am I paying for and how does this get fixed?

  • tmiale Tom Miale (@tmiale) reported

    @HeyRatty @hbomax This movie has stayed with me for days. It didn’t help that I got on a flight to Detroit the day after I watched it.

  • SgtSerenity Stefan Johansson 🇸🇪🇺🇦 (@SgtSerenity) reported

    @hbomax When you guys update the app, PLEASE make it work Better, Not worse!!

  • factsb4feeling5 Mr Big (@factsb4feeling5) reported

    @hbomax would be so nice if u fixed your junk app…. I have Netflix, Disney+ , Prime, Hulu, Spectrum and Peacock streaming services, and none of them crash as much as HBOMax …… ready to cancel!

  • SolarWindWaste Loki (@SolarWindWaste) reported

    @hbomax Guess it's time to cancel HBO and move on to Netflix. Fix your system.