HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 02/13/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (28%)

    Playback Issues (28%)

  2. Buffering (26%)

    Buffering (26%)

  3. Sign in (23%)

    Sign in (23%)

  4. Crashing (20%)

    Crashing (20%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
EcuadorGuayaquil Sign in
GermanyAbtsgmünd Buffering
NetherlandsUtrecht Buffering
FranceFirminy Crashing
United StatesQueens Video Quality
United StatesColumbia Buffering
Map Full Outage Map

Community Discussion

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • KimAlphonso7 Kimberly Alphonso (@KimAlphonso7) reported

    @HBOMaxHelp @RealTimers Not working

  • stevenjmuehler Steve Muehler (@stevenjmuehler) reported

    @RealTimers @hbomax This lady is the WORST guest ever…. She just keeps talking over everyone…. 🙄🙄

  • mstaugler Matt Staugler (@mstaugler) reported

    @KyleLBAnimal91 @246810121416 @HBOMaxHelp It's telling me to switch plans. Definitely not working for everyone yet...

  • johnlongwoz john (@johnlongwoz) reported

    Dear @hbomax I love your content but you app and site are horrible and barely work. So now I’m gonna have to watch #TheKingsMan on @hulu just to make it through the movie. Kindly pull your head out of your ***.

  • darknight83_ DARKNIGHT83 is in Toxic Mode 2.14 (@darknight83_) reported

    @HBOMaxHelp please help I’m having an issue with my app on Roku

  • vinndixie Vineet Dixit (@vinndixie) reported

    @Carnage4Life Personally I like the weekly format, but I can’t say if that’s winning or not. But you are right about the show quality. I find @hbomax has way better quality content than @netflix all around. So much so that I have not watched Netflix for last couple of months.

  • seanhodgson13 sean hodgson (@seanhodgson13) reported

    @hbomax I personally thought this movie was awful. Definitely Soderbergh’s worst movie IMO. #justsaying

  • Salute2ThePOWr Matt (@Salute2ThePOWr) reported

    @HBOMaxHelp That is IF and only if the show or movie isn’t freezing up to buffer. I’m beginning to think I need to ditch the fire stick and get something else. I really like this service but I get so much anxiety trying to watch something cause it’s such a hassle. That’s not why I watch tv

  • FizzFizzer Jaiden💫 (@FizzFizzer) reported

    @hbomax @HBOMaxHelp please fix your subtitles they are very broken

  • TannerJen1996 Tanner Jensen (@TannerJen1996) reported

    @hbomax any reason why I can't login to my account. Not getting the email to reset my password.

  • soulslam55 BillyX (@soulslam55) reported

    .@hbomax might want to put a little more work in their streaming app.

  • PatMurph84 Pat Murphy (@PatMurph84) reported

    @hbomax Lol that scene was awful

  • vinigrae ♣VINI GRAE♠ (@vinigrae) reported

    @TimeAndSpace_42 @adultswim @hbomax There’s a crap ton of high quality stuff in there…go figure

  • Markgetsmoney Charlie_R7 🇺🇸 (@Markgetsmoney) reported

    @HBOMaxHelp I tried that, but I am not getting the same rate. Please help, I want to keep having #HBOMax

  • ghostPariahD Mr Deed's Black Foot (@ghostPariahD) reported

    @HBOMaxHelp Wheew. It was almost unwatchable tonight. Worst panel ever

  • MikkelVilla Mikkel V (@MikkelVilla) reported

    @gbsjack @HBOMaxHelp @mymonkeybutt12 Did you ever find a fix? I got this issue now.

  • dizzy_desi1 DizzyDesi (@dizzy_desi1) reported

    @Immoralbeloved1 @hbomax I’ve heard people say this and fortunately I haven’t had any other problems other than the subtitles never working

  • methodzmatt stonewalled spartacus (@methodzmatt) reported

    @HBOMaxHelp Not really. Ever since said "fix" my My List section only has 10 items that appear now. What happened to the full breadth of my list?

  • stphnmrry Stephen Murray (@stphnmrry) reported

    What’s the deal @hbomax? Out of all the streaming platforms, yours is the only one with sounds drop outs, unreasonably long pauses and generally bad playback. Good thing the shows are decent because the quality is cancel-level otherwise

  • Johnnyb77480782 Johnny b good (@Johnnyb77480782) reported

    @hbomax Cancelled hbo max the only streaming service that continues to have technical issues try to get help they just send you from one moron to another

  • Backside_Water The World Famous Skipper Ben (@Backside_Water) reported

    My God…My God…MY GOD I can’t believe what I just saw in the Peacemaker finale. Unbelievable work, @JamesGunn, @JohnCena and @hbomax

  • DCMarvelunit3 Grimm Joker7 (@DCMarvelunit3) reported

    @JamesGunn @hbomax @DCpeacemaker Wth man? Why was Batman and cyborg cut from the finale? Rights issues? You didn’t like them? Go all out or leave it out, not attacking just disappointed. Feels like a cop out :/

  • dizzy_desi1 DizzyDesi (@dizzy_desi1) reported

    Does anyone else have a problem with @hbomax subtitles never working? There’s no option on the app to turn them on, I have them turned on through Roku. They work like 5% of the time on HBO but I don’t have a problem with any other streaming service.

  • Amanda_Remezani Based Texan 🧡 (@Amanda_Remezani) reported

    @adultswim @hbomax Adult Swim really fell hard. This looks terrible

  • readrescuegive paula (@readrescuegive) reported

    @HBOMaxHelp @RealTimers please do not have the man and women who were on the panel 2/18/2022 on again! terrible, confusing, spoke over each other. yuck!

  • AllieWag allie (@AllieWag) reported

    @overjoyed_joy @hbomax Exactly - stilted. I read earlier that most of the cast are Broadway actors, which might account for some of the cadence issues. But the script also feels...obvious. Like how many times do we have to hear that Mrs. Chamberlain is bad? Hah, we get it.

  • realeriksnyder Erik Snyder (@realeriksnyder) reported

    @wkamaubell @RexChapman @hbomax Sounds awful.

  • Ryan_Lance Ryan Lance (@Ryan_Lance) reported

    @hbomax why can't I view the entirety of "My Watchlist". I'm using Google Chromecast. Please fix this.

  • Latertonight Mr.Heart.of.Gold (@Latertonight) reported

    @HBOMaxHelp @RealTimers I'm confused. I thought it was taped on Thursday and aired on Friday. So, how is there a delay on a program that's recorded a day earlier? Unless it's another problem (the recording got messed up)

  • LookatDee614 D.D. King (@LookatDee614) reported

    Y’all got the worst ******* app @hbomax. Everything is wrong with it!