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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Crashing (35%)
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Sign in (25%)
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Playback Issues (19%)
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Buffering (16%)
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Video Quality (5%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Orange |
Sign in | |
| Indianapolis |
Playback Issues | |
 Salto |
Playback Issues | |
 Täby |
Sign in | |
| Raleigh |
Sign in | |
| Rio de Janeiro |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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september
(@kajolaw) reported
@pre_seasoner @hbomax budget + easier to work from home mid-pandemic
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Joe
(@ThunderlipsJoe) reported
@hbomax no way to report an issue with an episode of a show in app or via the help center chat app, smart
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creighton
(@craybuds) reported
@BbgGhosty @bird_creations @hbomax A 2d version of the same movie? I don't think so... I know Miyazaki is working on his own 2d movie called "How do you Live?" which should be out in a few years, but doing the same movie twice in 2 animation styles sounds like a lot of work for no payoff...
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Matvai
(@MatvaiCross) reported
@hbomax I fear for the worst. They broke a sacred vow from Ghibli himself.
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Ahâ Tàÿłãy
(@Gantawin3) reported
@selenagomez @hbomax #HearTheVoiceOfMyanmar We need your help.
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Brett Melograno
(@BMelograno) reported
@hbomax why does your service constantly buffer and take forever to load menus? I can see why people, and Chris Nolan, say your service sucks.
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rodney parker
(@gamedic71) reported
@hbomax WTF I get HBO max with my AT&T wireless plan and I can never stay logged in to HBO Max! Then when I try to log back in it won’t kicks me back out! FIX YOUR ****!
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Jennifer Telen
(@JenniferTelen) reported
@KateCasey @hbomax Love it. I actually started the first episode in hopes it would help me fall asleep and before I knew it the clock said 4 am 👀👀
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D Mccalla
(@davidmccalla) reported
@hbomax @wbpictures Rather go to the movies. It won’t be in 4khdr HBO quality need to level up
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Lucid Flame
(@OFC_Lucid_Flame) reported
@hbomax Ayo what’s up with your servers? Cant stream anything. Y’all charge a steep price for an app that don’t work
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Brian/Muzi 🇺🇸 🇿🇦
(@hmblwrldtrvlr) reported
And the last ~3 minutes doesn't have any audio at all @hbomax - please fix this. It was on multiple devices. I couldn't hear a vital part of the episode. Thanks!
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WanDavysion #TeamGodzilla
(@DavyBirth) reported
@DCComics @snydercut @hbomax DARKSEID FIX YOUR POSTURE
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Don Jariyasunant
(@djariya) reported
from
La Palma, California
Hey @HBOMaxHelp I noticed a bug on your @Roku app. If you watch an alternate cut of a movie say Saw III, it will not keep your place in the movie should you have to stop. The original version will keep your place. Any way to fix this?
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Joseph Cacace
(@JosephCacace) reported
@HBOMaxHelp The “steps” don’t help. I’m trying to tell you that show is the ONLY content that will not play. It’s been nearly 24 hours.
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😷Tracey🏳️🌈Olmoz⚖️
(@nonicara) reported
@hbomax Ooof, it was awful! We LOVE Miyazaki movies, but this one fell all over itself. I didn't care one inch for the characters, the plot was disconnected, no true resolution, all quite uncommon for Ghibli films. Ugh. Gotta watch Kiki to cleanse my brain.
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Brian/Muzi 🇺🇸 🇿🇦
(@hmblwrldtrvlr) reported
@hbomax It appears that #Babylon5 episode "Babylon Squared" has production level audio sync issue starting at 10:08 time. The first 10 min was fine.
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yeonjun's bestie 𖧵
(@yeonjunnsc) reported
@positveso @selenagomez @hbomax HELP
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Trae McPherson
(@TraeMcP1789) reported
@Cljmissestexas @hbomax @HBO I don’t know how to tell you this... But cable is dying, and will be replaced by the internet streaming services. Matter of fact, you can get “cable” channels through subscriptions like YouTube TV, & Sling, that work similarly to cable, but there is no install needed. #internet
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Terry H❤🌴🌵🐾
(@Terry1420) reported
@hbomax Can't believe I'm actually considering if I can work this into my budget or not.
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Iaxacs Fergus
(@Iaxacs678) reported
@hbomax Saying its from the creators of Howls, Spirited, and Mononoke is a ******* lie. Goro Miyazaki only did one movie there and it was Tales from Earthsea which is Ghiblis worst movie
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FXxZ©
(@FXxZ3R0) reported
@GandalfDaBlac @hbomax True,Godzilla(2014),Kong,and King of the monster hace the same problems.especialy in Godzilla(2014).
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Junior
(@rpenajr89) reported
@HBOMaxHelp please fix Justice League Animated series! Season 1 episode 1 is really off! When they talk it’s like behind
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Linda Josh Hawley doesnt't represent me Clark
(@LindaCl32241716) reported
@hbomax @wbpictures I'm not impressed with the quality of the premiers.
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Cheese!
(@Cheese_Ho12) reported
@ABreadThief @hbomax I found the same issue, the hot fix I used was the closed captions are correct, so I watched it without sound. Annoying, but it worked.
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Zach says 🖕cops
(@thezachrifice) reported
@hbomax I personally like the 2D style better, but I understand wanting to move o 3D like everyone else. It’s a shame that this seems a bit under-polished. I expect with a bit more work and stylizing they could make it feel more ghibli, but I don’t think anything will ever outshine 2D.
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Danny Acme, from the Village Of The Crazies 🇵🇷
(@DannyAcme) reported
Hey, @hbomax, why does #EarwigandtheWitch have English captions with the English voice track, but none with the Japanese track? Fix that ****.
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John Thomas JR
(@JohnThomasJR20) reported
@HBOMaxHelp Fix Fix Soon For got Password So Can Not Try in Fire Fox.
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Percival Constantine
(@perconstantine) reported
@HBOMaxHelp @rpenajr89 Same problem. This is ridiculous. I'm not paying $15 a month for shitty syncing.
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Kelsey C****
(@cultofklsy) reported
@kendrawcandraw @chrisfluming Heeeey @hbomax I’m trying to enjoy this giant Whole Foods cookie and watch Justice League the animated series, as any 29 year old woman would do, and the audio is way out of sync?? Help?
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Fiftymaker
(@fiftymaker) reported
@HBODocs @hbomax That is some of the worst art I have ever seen.