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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (32%)
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Playback Issues (30%)
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Crashing (19%)
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Buffering (17%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Conroe |
Sign in | |
| Buffalo |
Crashing | |
| Buffalo |
Crashing | |
 Zapopan |
Sign in | |
| Woodland |
Sign in | |
| Orlando |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Shelby the Snow Hag
(@akshelby1) reported
@jeanniegaffigan @hbomax There’s a lot of alumni who would be willing to speak about their experiences with that awful place.
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Abhimanyu Das
(@rohandas) reported
@EnemabagJones_ @HBOMaxHelp @hbomax They help you fix this? I’m having the same issue.
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Loki
(@SolarWindWaste) reported
@hbomax FIX YOUR SYSTEM! sign in stopped working. no changes to my system. down detectors shows it's not working for a lot of people. Sign in does not explain... it just blinks. garbage code.
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Michael Hovde
(@EmergencySquids) reported
Really enjoying #lastnightinsoho, but I'd enjoy it even more if @hbomax fixed their playback quality issues
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P90 The Rapper
(@P90THeRapper) reported
@hbomax Picture in Picture doesn’t work on iPhone. SMH
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janellaboo
(@xavichopchop) reported
@HBOMaxHelp My device says that right now. Please help.
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Heather 🐸👽🦄🌈🌻
(@flowering_rebel) reported
@HBOMaxHelp I'm watching it on my tcl TV. I tried changing the picture size on my tv to see if that would help but it didn't.
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Loki
(@SolarWindWaste) reported
@hbomax Sign in stopped working. Fix your system.
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Michael Hovde
(@EmergencySquids) reported
@HBOMaxHelp I've done this before, and it's never actually fixed any of my issues, and it's more trouble than it's worth
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Loki
(@SolarWindWaste) reported
@hbomax streaming is legendary all right, it's doesn't work, it's just a myth. Sign in still broken.
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alia
(@Ali50309401) reported
@HBO @hbomax God help me Anyone can forward my message help me, I am really ashamed of my family, if you can help me financially TM7EfvedDAgmG1146fXA3jGswQVUKQu1FR
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alia
(@Ali50309401) reported
@HBO @hbomax God help me Anyone can forward my message to @Cristiano help me, I am really ashamed of my family, if you can help me financially TM7EfvedDAgmG1146fXA3jGswQVUKQu1FR
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⚔️
(@ForTheThronee) reported
Please fix your subtitles for GoT and HOTD when they speak valyrian or dothraki you cover the actual subtitles with the “ Speaking valyrian” @CraveCanada @hbomax @HBO #HouseTargaryen #HouseOfTheDragon #GameOfThrones
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Andrew P. Dillon
(@DillonAndrewP) reported
@hbomax I'm no longer able to sign in to my account on any browser or device. Please DM me
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mrsangiecox
(@mrsangiecox) reported
@kim @hbomax There’s a zoom call being held right now by @hbomax to work out how to not hurt your feelings.
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Joey
(@BreaddWinnah) reported
Why does @hbomax have the worst user experience in human history?
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cd
(@carridecaul) reported
@hbomax fix this app I’m not playing
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patricktriesch
(@patricktriesch1) reported
@HBOMaxHelp @SolarWindWaste He's not alone. Same here on android. Can't sign in for several hours. On iPad my account works with no problem
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Abhimanyu Das
(@rohandas) reported
@ScottAVancil @hbomax @HBOMaxHelp Did you figure out how to fix this? Same issue on my ps4 app.
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𝒜𝓅𝒽𝓇𝑜𝒹𝒾𝓉𝑒 𝑀𝓈𝑔𝓈
(@spacebunsRus) reported
@HBOMaxHelp can yall fix the log in issues
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Sounds like Last Regrets
(@Lascurettes) reported
@HBOMaxHelp It’s better. But it’s still fairly flaky. So is Hulu, so this might be an issue with tvOS 16.1
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Anup
(@Anup_Shah) reported
@RealSportsHBO @hbomax First world problems, but problems nonetheless. A little NIMBY-ish but I understand, the nonstop noise must be annoying. Wonder if it's affecting property values. @SouthPark this seems like Randy Marsh hobby 💯
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InfosecMiles
(@InfosecMiles) reported
Would be nice if I could manually set my stream quality on @hbomax rather than it just default to 4K and use my data cap and more, adding additional fees to my internet bill. But they don't let you change it. It just automatically decides what's best for you.
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DiagonAllie
(@DiagonAllie1) reported
After 8 months of troubleshooting and it not working, I’ve finally been able to download @hbomax app onto my TV so I can use my account properly. It’s time for ALL the Potter content I can find…
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John J
(@JohnJtheSane) reported
@zcregger @SonnyBunch @hbomax This movie was absolutely awful and I feel betrayed.
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Aɴᴅʏ
(@atgarms) reported
@hbomax Something Went Wrong… Error message for the last 24+ hours. What exactly am I paying for and how does this get fixed?
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Tom Miale
(@tmiale) reported
@HeyRatty @hbomax This movie has stayed with me for days. It didn’t help that I got on a flight to Detroit the day after I watched it.
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Stefan Johansson 🇸🇪🇺🇦
(@SgtSerenity) reported
@hbomax When you guys update the app, PLEASE make it work Better, Not worse!!
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Mr Big
(@factsb4feeling5) reported
@hbomax would be so nice if u fixed your junk app…. I have Netflix, Disney+ , Prime, Hulu, Spectrum and Peacock streaming services, and none of them crash as much as HBOMax …… ready to cancel!
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Loki
(@SolarWindWaste) reported
@hbomax Guess it's time to cancel HBO and move on to Netflix. Fix your system.