HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (36%)
• Crashing (25%)
• Buffering (20%)
• Playback Issues (15%)
• Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Perth	Sign in	17 hours ago
Paris	Sign in	14 days ago
Frontonas	Video Quality	17 days ago
Montpellier	Playback Issues	25 days ago
Tijuana	Crashing	28 days ago
Le Teil	Playback Issues	28 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stu Wright (@StuW87) reported 3 minutes ago

  @hbomax I hope others take heed and move elsewhere, because it’s ridiculous the amount of problems I’ve had with the streaming and constant ads DESPITE PAYING MORE MONEY TO WATCH.

• 
  Kc (@thatkcguy__) reported 7 minutes ago

  @Rick_LifeCoach @hbomax @VerizonSupport I’ve been having this issue for a week now

• 
  esto (@NorCal_Sneakers) reported 7 minutes ago

  @hbomax still having issues with #appletv > homepod mini.. Everyother app works except for this... Seems to be a common issue @Reddit thread

• 
  Eustakyo Puebla-Rive (@Publius_Rive) reported 9 minutes ago

  @HouseofDragon @hbomax It looks awful. Skip.😑

• 
  RetroGrave_SteveK (@RetroGraveProd) reported 12 minutes ago

  @AEW @hbomax Finally have The Problem jerseys for sale

• 
  🪖 Mr. McThangums 🪖 (@crispystuff1) reported 12 minutes ago

  @hbomax yall need to remove these god awful casino ads from your stream. Cheap and pathetic AI bullshit what the hell is wrong with yall.

• 
  SMACKTALKER SKYWALKER (@AiR_WaRFaRE) reported 14 minutes ago

  @AEWonTV @AEW @hbomaxhelp please fix the replay for Double or Nothing on Max. It’s not available to watch even though it’s been purchased.

• 
  Shelf Dive (@shelf_dive) reported 16 minutes ago

  @JenTomSmash @DCOfficial @hbomax yeah i’m sad. i was extra prepared (at least i thought i was) and i tried clicking to get through and it just straight up would not work

• 
  dj sensitive **** (@jelvis8) reported 17 minutes ago

  Hey @hbomax can you please fix the improperly synched audio and video of Spring Breakers on your platform . This is not what I pay for Hbo Max for , a not functioning movie.

• 
  GreenBean24 (@GreenSwag24) reported 23 minutes ago

  @hbomaxhelp @TheEricGoldman There’s nothing in that website that the user can use to fix it themselves lmao you’re developers need to fix it

• 
  Reese Futch (@music_freak24) reported 23 minutes ago

  @hbomaxhelp but isn’t that still an ad? being able to skip isn’t the issue, i shouldn’t have to see an advertisement if im paying for zero advertisements.

• 
  Megan (@Megan920778) reported 24 minutes ago

  @LalaLm327 @hbomax Again so angry? Might wanna go deal with those issues of yours.

• 
  Erica DiWren (@EricaDiwren) reported 24 minutes ago

  @LiveLaughLDP @LouDPhillips @hbomax 🤭 We Moms ! I am digging for a deeper plot and thinking "what am i missing here?", when the 'plot' is the characters and weirdness right in front of me.! Had the same problem with ERIC IDLE when everyone else was laughing at Monte Python! Weird, twisted, was NORMAL to my fam?

• 
  TopDawgBets (@TopDawgBets) reported 27 minutes ago

  @hbomax fix the Tiafoe match NOW!!

• 
  Big Roman Royal (@bigrome10189) reported 27 minutes ago

  @RivetSoro_ @hbomax @euphoriaHBO This was the worst episode in the show and it’s not even close Hopefully next week is way better

• 
  Winners Take All 🏁 (@P1Flag) reported 31 minutes ago

  @DerekDeedok @hbomax No ads and no issues on the FIAWEC+ app and subscription

• 
  dj sensitive **** (@jelvis8) reported 32 minutes ago

  Hey @HBO @hbomax when streaming Spring Breakers on HBO Max the audio is not properly synched and the voices don't match the video. Please fix this . I am paying to subscribe to your service to watch videos that the audio is synched. I find this disturbing , alert Harmony @EDGLRD

• 
  Mollie B. (@umburns) reported 33 minutes ago

  @TNTSportsUS @hbomax keeps buffering and pausing, so ridiculous. Please fix this!

• 
  J (@RevengersW7447) reported 35 minutes ago

  @JamesGunn @hbomax Pls James consider the GL comics and how chronology is important for their mythos. Plenty of good storylines about Hal to adapt it simply wouldn't work with someone else

• 
  Tim (@TheFloridaTim) reported 37 minutes ago

  @TonyKhan You're partners at @hbomax need to figure out why we can't watch the replay of #AEWDoN. Extremely disappointing people who paid for the event can't even watch it right now. Never had this problem with @Triller_TV

• 
  aspie_cyclist (@cawright1375) reported 37 minutes ago

  @NBCSCycling Would love to watch this on @hbomax & @tntsports but alas peacock has it and the absolute worst commentary team. Watching Rhõne-Alpes has been difficult due to partisan commentary and all the commercials.

• 
  Lauren (@catzandcookiez) reported 41 minutes ago

  @hbomaxhelp I dont see a way to dm u. But i restarted my roku and now hbo is asking me if i want to subscribe or sign in. Weird bc my other streaming services are still signed in.

• 
  JaxTeller718 ⭕ (@JaxTeller718) reported 43 minutes ago

  @hbomaxhelp @TheEricGoldman Dear HBO Max Help I tried your suggestion but it did not seem to clear up the issue. This method does not seem to fix dogshi*t decisions made by a streaming company. I will continue to look for a fix and will get back to you when I find it

• 
  Ami 🐘💕 (@Love_Beauty329) reported 46 minutes ago

  Yall see this @hbomax … fix it!

• 
  ⚡️ (@Vibezzz164) reported 47 minutes ago

  @Brandaman24x @TomTomlewis063 @hbomax Cannibal and Grey Ghost were supposed to be seen during the sowing of the dragonseeds. Stormcloud was supposed to be seen during the Triarchy attack. Idgaf about cgi quality, we should have seen Dreamfyre and Sunfyre fly around King’s Landing at Aegon II crowning

• 
  Innocent Lady Who Djokovic Hit In The Throat (@DsTennisbets) reported 47 minutes ago

  @FlindersJimmy @hbomax @TommyPaul1 It was never broken, you’re just a moron.

• 
  WastedWookiee (@WastedWookiee) reported 50 minutes ago

  @LEGO_Group @hbomax Enemies like Bricks and Minifigs? C'mon, you could help a very loyal customer who literally bought over $200k worth of your product and you're just gonna ignore it??

• 
  ⚜️Crimson Jester©™⚜️ (@OGCrimsonJester) reported 52 minutes ago

  @MrSockPuppet @StephenKing @hbomax I'm watching it now, and it's pacing is off. The story bounces around a lot. The acting, stars Thomas Jane, Jason Lee, Damian Lewis, Timothy Olyphant, Morgan Freeman, Tom Sizemore, and Donnie Wahlberg improve the quality of the script and direction to acceptable.

• 
  Bekou Movies (@bekoumovies) reported 53 minutes ago

  After having it for almost 3 months I cancelled @hbomax as its One of the worst streaming services of all time , the movie library is beyond **** and you can’t find a lot of the good WB movies anyway It doesn’t even have the Batman animated series or even looney tunes , It Doesn’t have BvS extended cut or a lot of the other DC movies , Absolute ****** steaming service

• 
  Gene Stoker (@GeneStoker) reported 57 minutes ago

  One more episode of #Euphoria on @hbomax and it's over!! This season is just awful to watch. I give it... 👎👎👎👎👎