HBO Max status: streaming issues and outage reports
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Full Outage Map
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Buffering (36%)
- Playback Issues (26%)
- Sign in (23%)
- Crashing (12%)
- Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Baltimore
|
Crashing | 2 hours ago |
|
Greenwood
|
Sign in | 13 hours ago |
|
Odenton
|
Video Quality | 3 days ago |
 London
|
Sign in | 5 days ago |
|
Hilton
|
Buffering | 8 days ago |
|
Jordan
|
Buffering | 8 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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moze (@moze) reportedThis is like a true CM punk weekend. Terrible stuff popping off to distract from fun events. Is anyone actually wrestling or is it just hot takes and outrage. Holy ****. Is #aewcollision on tonight. That would fun. Might be time to got #aew archives on @hbomax
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?? (@PsychoDad7820) reported@hbomax It’s a guy never a girl . Has mental problems and you push this trash
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✨VANILLA SC👀PER ✨💮 (@VanillaScooper) reported@hbomaxhelp @AEW @hbomax Yeah, you’re welcome for my $40. Show was unwatchable and the fact you responded to my post 5 hours into the issue is insane for 2026.
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Frank (@t3hfrankie) reported@hbomaxhelp @DatMane2k Can't watch AEW Revolution 2026 replay on HBO MAX. Its just a black screen with loading circle. Tried 5 times and can watch other stuff on Max just fine. I paid for PPV, so plz fix
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mark mcneilly (@mcneilly_mark) reported@hbomax I was hoping that the video quality of your sport stream on TNT would improve now you are in charge. Why is the image quality so bad compared to Sky and Amazon Prime? I am paying a lot for HBOmax with TNT sport and the image quality on TNT is rubbish compared to others
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Abby Love (@abbylove07) reported@hbomaxhelp we purchased the AEW PPV and couldn’t watch it at all kept giving us errors and have been on support for an hour and a half online we want a refund of our money plz help
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Alt Mhor (@AltMhor) reported@hbomaxhelp I have tried to explain the issue to multiple customer service people and got nowhere. I missed all the games last night because of this. You're too late, subscription cancelled
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U Mug (@HardingJay1981) reported@hbomaxhelp so you can't help me then? shall I just delete my subscription ?
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“Marky” Mark K. Fabe ✡️ (@MarkyKFabe) reported@marykayfabe @hbomax @AEW Was able to get it to work on a laptop. Usually we watch on the Max app on Xbox, but it wouldn’t work. Never had that issue before. Hopefully it’s an isolated incident
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Steven (@FatGuyLilCoat89) reported@JayBeasta @hbomaxhelp I had to go and order it on Prime because we're 40 mins in and no fix. HBO assist has been useless and said they'll "email me" with a specialist, when asking for a refund.
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That Deanie Girl (@deaniejoooo) reportedIs anyone else having issues trying to purchase #AEWDynasty on @hbomax ?? I have tried 3 different times and keep getting an error.
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Brian Roach (@bwroach) reportedDoes anybody else's @hbomax app shut off after 2 episodes of a program? For the past 3 days, everytime after 2 episodes of a show HBOMax says "error no internet connection" even though I still have a high internet connection. What's wrong with the @hbomax app on @xbox?
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sam/benny | #justiceforsamira (@bennyandthetops) reported@hbomax i'd rather have samira mohan back than men making women uncomfortable while they're at work
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Kartik malik (@itsKartikmalik) reported@hbomax @DCOfficial I am huge DC fan since childhood i grew up watching DC And Green Lantern is one of the core parts of DC and Justice League. After watching Trailer i do not have much hope for this project at all. It might be good. Idk what problem does James Gunn have with special effects why he uses physical suits. Especially in Green Lantern. Zack Snyder made better looking Green lantern in his backyard with his iPhone . Green lanterns are space corps why the hell they gave us grounded story.
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Matt Smith (@msmith850) reportedDon’t forget, today is @hbomax day. Download, sign in/up, stream @tntsports and loads more 🎥 📺
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Λ L I . K Λ 🇮🇷 (@AliKa_213) reported@hbomax @DCOfficial We realy hope you fix this mess! We dont want the DCU hal jordan to be a brown old cop instead of a cool green lantern suits up some costume like the new 52... What ever is the idea, do it right! Not like this old ugly stuff !
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✨VANILLA SC👀PER ✨💮 (@VanillaScooper) reported@hbomaxhelp @AEW @hbomax How do I request a credit for this “issue” of yours? Because me paying my $40 and y’all taking it wasn’t an issue.
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Chuck 🇺🇦 🌈 🏳️🌈 PLEASE, NO DM's (@1TibetanMastiff) reportedHey @hbomaxhelp Subscribed to HBO Max to watch live March Madness and all I get is buffering. This is just the first four. Can't wait until I can't watch tomorrow when there are so many games streaming. Maybe fix this Take March Madness from me and I'll not forgive or forget.
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Synchronicity (@74Synchronicity) reportedDear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?
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Larry Carter (@LarryTheDeuce) reported@hbomax @AEW Please get the audio right for Revolution. This is the worst PPV I've ever seen.
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Eli (@guevanex) reportedFix the stream @hbomax @AEW unwatchable with audio delay
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Sarah Sutphin (@SarahSutphin4) reported@hbomax fix the @AEW stream. We're an hour in at this point and can't get it to work. So disappointed.
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Darthlord (@darthlord70160) reported@SeanRossSapp That’s false because I just tried it on my television and same issue! It’s just an @HBOMAX issue
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Gabe (@TheGWK21) reported@aaronrift @hbomax Didn’t work for me either I had to just order it through cable and now I have to try and get a refund
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Kyle Broflovski (@BigDaddyWarbux) reportedHelp please! Still on a social media blackout because I don’t to be spoiled. I’d appreciate any look from @AEW @hbomax @TonyKhan — I’ve never missed a PPV yet! Very disappointed. The watch party and 100$ in pizza and wings was a waste 🙁
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Chris Irving (@MushroomChris) reported@EE @tntsports @hbomax I currently have my TNT sports subscription through EE but when I use my discovery + login on the HBOMax app it says I do not have any subscriptions. How do I get this resolved?
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Cory (@trumarvel) reported@aaronrift @hbomax I requested a refund from Apple and ordered on my traditional PPV. HBO Max has so many issues every PPV it feels like. I’ve never had a perfect experience
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amara (@akatburns) reportedAEW Revolution on HBO audio issues still not working after spending $40… multi multimillion dollar company right now are we serious. How do we get refunds @HBO @hbomaxhelp
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Bret Callahan (@Bret14) reported@hbomaxhelp hey guys the @AEW feed is awful....the audio doesn't work. Like seriously this is 2026. @TonyKhan you should realize there is an issue.
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Kakarot (@King003001) reported@JGreenhouseftw @PsychoDad7820 @hbomax There’s no such thing as trans. It’s just men and women. Some men like to pretend to be women and the other way around too. Those are sick people that need help