HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (35%)
• Buffering (29%)
• Crashing (22%)
• Playback Issues (11%)
• Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Tijuana	Crashing	2 days ago
Le Teil	Playback Issues	3 days ago
Sainte-Marie	Crashing	4 days ago
Cachan	Crashing	4 days ago
Pont-du-Château	Sign in	5 days ago
City of Saint Louis	Sign in	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TheBackHandofTruth🇺🇸 (@backhandoftruth) reported 2 minutes ago

  @Xvogiwxe @HouseofDragon @hbomax What a terrible way to watch a show

• 
  Dylkey (@DylanLa27071073) reported 3 minutes ago

  @hbomax Who is the idiot that decided to only show 10 movies in the A-Z section of every genre. I am paying for all of those movies on your server. I need to be able to see every single movie that I am paying for sometimes people enjoy just browsing movies and trailers. Fix it.

• 
  legalrealist (Bluesky: legalrealist.bsky.social) (@legalrealist) reported 3 minutes ago

  @AMous63012 @ninakokino98 @hbomax 1. Of course it’s fine writing to rotate characters! That’s not a problem. Social media users so often feel the need to confuse “I don’t like it” with “it’s objectively bad & wrong!!!”

• 
  WastedWookiee (@WastedWookiee) reported 4 minutes ago

  @LEGO_Group @hbomax Enemies like Bricks and Minifigs? C'mon, you could help a very loyal customer who literally bought over $200k worth of your product and you're just gonna ignore it??

• 
  TopDawgBets (@TopDawgBets) reported 4 minutes ago

  @hbomax fix the Tiafoe match NOW!!

• 
  Tim (@TheFloridaTim) reported 5 minutes ago

  @hbomaxhelp If you're help center couldn't help than I don't think your social media team can. The only help your help center associates could give me was repeatedly having me uninstall and reinstall your app thinking eventually it would work... news flash, it didn't. Wasted 39.99 +tax

• 
  man without fear (@denlucasfromnyc) reported 6 minutes ago

  @JamesGunn @hbomax yeah man, afraid you're adapting one of the best comic book heroes of all time in the worst way possible

• 
  Sofia (@willowmillenniu) reported 8 minutes ago

  @NASCAR Still no radio for Austin Cindric on the NASCAR app and @hbomax in-car. Looping @timclark3 because don't know who else to reach out to since this has been an issue since yesterday's practice.

• 
  Erica DiWren (@EricaDiwren) reported 9 minutes ago

  @LiveLaughLDP @LouDPhillips @hbomax 🤭 We Moms ! I am digging for a deeper plot and thinking "what am i missing here?", when the 'plot' is the characters and weirdness right in front of me.! Had the same problem with ERIC IDLE when everyone else was laughing at Monte Python! Weird, twisted, was NORMAL to my fam?

• 
  Megan (@Megan920778) reported 9 minutes ago

  @LalaLm327 @hbomax But you can say whatever you want and anyone that agrees with you can. But anyone that calls out your childish behaviour can’t. Sorry the world doesn’t work like that.

• 
  Kristal Marien (@deBATjes) reported 11 minutes ago

  @hbomaxhelp Thanks for your answer @hbomaxhelp ! I had a chat this afternoon with your helpdesk and it is solved . I'm in France but it seems I'm not the only one who's having problems . I'll let you know if the problem occurs again .

• 
  Heywood Jablohmi (@Un4goten_Syn) reported 14 minutes ago

  @hbomax @HBO Choices for Vernon and Petunia are questionable considering that Vernon isn't a large beefy man and Petunia looks like a goddamn serial killer. There's other issues but I'll leave it there today.

• 
  Dupree G.O.D (@DupreeGOD) reported 17 minutes ago

  @JamesGunn @hbomax terrible market why would we be scared of laterns?

• 
  sir Gregor (@CRB704) reported 20 minutes ago

  @hbomax Is your APP down??? It’s not working

• 
  ~Śarah🤗~ ⚆⚆ (@sharkinjeans1) reported 23 minutes ago

  @DiscoveryID @hbomax What a terrible fit You made with #quirkyloverosee Among those who know you are being laughed at so hard for being such a willing vessel for her lies , she was never involved in the paradise house and she produces feeder stuff to this day 👏👏👏👏

• 
  Jay (@AvengerUpsilon) reported 23 minutes ago

  @hbomax Looks ******* awful.

• 
  🐍 1776 🇺🇸 (@AdmiralPlisken) reported 24 minutes ago

  @HouseofDragon @hbomax It’s a shame that you guys have to many writers in the room, s2 was so mid, I don’t think the issues from s2 will be solved in s3 , I think Miguel leaving was also a really bad decision by hbo, I don’t think hess, hess nor condal can write etc like him. But I guess we’ll see

• 
  SubVet606 (@JohnTShe) reported 27 minutes ago

  @hbomax unable to watch Giro D'Italia Oon HBO MAX due to the ridiculous amount of buffering and i have 600 mbps internet. I watched it no problem when it was on TRU TV.

• 
  Bob Loblaw (@HALA07MADRD) reported 32 minutes ago

  @JamesGunn @hbomax This looks awful

• 
  Gene Stoker (@GeneStoker) reported 34 minutes ago

  One more episode of #Euphoria on @hbomax and it's over!! This season is just awful to watch. I give it... 👎👎👎👎👎

• 
  Ami 🐘💕 (@Love_Beauty329) reported 34 minutes ago

  Yall see this @hbomax … fix it!

• 
  Carl Facey (@NOTORIOUSBIGC92) reported 39 minutes ago

  @hbomaxhelp You lot are useless, the Tiafoe Arnaldi match isn't available, sort it out, pay all this money for terrible service

• 
  Matthew (@MattLovesVinyl) reported 42 minutes ago

  @JamesGunn @hbomax Green Lantern made by people (Lindleof) who have no clue who Green Lanterns are, what the mythos is, how the rings work, and that you don't "earn" the ring it chooses you for your ability to OVERCOME fear not being without fear (that's Daredevil, by the way). This is awful.

• 
  Lucky (@ThatSpeshoGuy) reported 42 minutes ago

  @hbomax fix your dog **** app. You're the only service that constantly has to stop and load making it impossible to watch synced movies in a long distance relationship. Your selection is sub-par, Euphoria was your #1 and was horrible, and your platform performs like elder *****

• 
  Mike MacCormick (@DFWsMrFantastic) reported 44 minutes ago

  Hey @paramountplus get your **** together. You have the worst streaming service don’t bring down @hbomax. Just fold

• 
  ANAS THE ELITE 🇵🇸 (@Ansrolly) reported 48 minutes ago

  @AEW @tntdrama @hbomax Honesty? Nothing worthwhile no one The match card is weak awfulit and The World Championship match is awfulit the worst match on the card. Random card. Why watch if I'm not going to benefit? No Story wheres Swerve and Ospreay Mox and Death Riders ?? Where's

• 
  Mollie B. (@umburns) reported 49 minutes ago

  @TNTSportsUS @hbomax keeps buffering and pausing, so ridiculous. Please fix this!

• 
  Project Might E. Supreme (@mrmightyrezz) reported 57 minutes ago

  @hbomax This is an apology for the awful marketing until now

• 
  Slippyfireblood87 (@Firebloodjrb) reported 57 minutes ago

  @HouseofDragon @hbomax Cool my issue is the characters are mostly dull

• 
  Ben T. Hopson ✊🏾🌹 (@BHOPDaMaestro) reported 57 minutes ago

  @Gooboberti @JamesGunn @hbomax And why is that a problem?