HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Buffering (37%)
• Playback Issues (27%)
• Sign in (22%)
• Crashing (10%)
• Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Jordan	Buffering	2 hours ago
Boston	Sign in	2 days ago
Omaha	Buffering	5 days ago
Birmingham	Sign in	5 days ago
Schongau	Sign in	6 days ago
Hollywood	Buffering	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Larry Carter (@LarryTheDeuce) reported 54 seconds ago

  @hbomax @AEW Please get the audio right for Revolution. This is the worst PPV I've ever seen.

• 
  Rick (@Vault_Hunter) reported 2 minutes ago

  Hey @hbomax why doesn't the @AEW stream work? Going to be asking for a refund.

• 
  rick (@anamorphric) reported 6 minutes ago

  @hbomaxhelp @teddy_nst Everyone is having the same issue and you guys aren’t actually doing anything to fix it

• 
  Dave Goodbar. (@DaveD33305674) reported 8 minutes ago

  @hbomax @Seahawks HBO EXLAX!!!!! DUMB JACKASSES!!! FIX YOUR SIGNAL JACKASSSES

• 
  maul (@tjmadden412) reported 10 minutes ago

  @hbomax @HBO The Pitt is the WORST show on TV. No contest

• 
  star (@piningmygrove) reported 10 minutes ago

  @hbomax his legs are so long help

• 
  Derrick Ramsey (@DerrickRamsey17) reported 13 minutes ago

  @hbomaxhelp we have been trying to get ahold of you for an hour. We have tried to call message you about the aew ppv now working for us. At this point we want a refund. Can you help.

• 
  Tommy (@roidrage11) reported 18 minutes ago

  @hbomaxhelp @stabbinfresh No help

• 
  Jay Will (@Jay1RSF) reported 19 minutes ago

  @hbomax Looks terrible

• 
  OG_PEPPER_SAUCE (@OG_PEPPER_SAUCE) reported 20 minutes ago

  @hbomax Please fix your issues. I just wasted $40 on a PPV that will not load Just a spinning circle. Absolute garbage. You could take some notes from Netflix.

• 
  Onur Ç. (@BlackmaxOnur) reported 26 minutes ago

  @wbd @HBO @hbomax Congratulations! Thanks to you, the entire Harry Potter franchise has become a laughingstock. Every day there are mocking edits, and you don't care about these complaints at all! You're awful, absolutely awful!

• 
  Kenny Eckley (@Yamikeck) reported 26 minutes ago

  @hbomaxhelp i want a refund. i bought the aew ppv from your app and almost a hour and a half in it is still not working. I had to go to youtube and pay for it for a second time to be able to watch the ppv.

• 
  fer (@hudclaire) reported 27 minutes ago

  @hbomax get to ******* work

• 
  oakstir (@oakstir1) reported 27 minutes ago

  @hbomax Is you app terrible on all android tablets or just my 2?

• 
  Frank Castle (@MrSpacely313) reported 29 minutes ago

  I’m done with @hbomax. Service doesn’t work then when I contact them for a refund they tell me they don’t do refunds. Real great business practices. #AEWRevolution

• 
  Sir Smiffy the dog OBE (@smiffytheBT) reported 33 minutes ago

  @claptonterrier hoomum just spent a frustrating day trying to get @hbomax to work. Got there in the end but it was a trial. 🤞for all others trying

• 
  Leron Ford (@leronford) reported 33 minutes ago

  @daisystone24 @hbomax The Zero Hour link didn’t work, but there was another one for the main card that allowed me to get in and is working

• 
  Steveg561 (@SteveG561) reported 36 minutes ago

  @TonyKhan this deal you’ve made with HBO has made it impossible to watch your PPVs. @hbomax has the worst customer service I’ve ever seen in my life. Literally no help or assistance whatsoever to give me access to the PPV or to get my money back after waiting hours. This is bs.

• 
  🇺🇸 (@RG3424) reported 42 minutes ago

  @hbomax I want a refund for the aew revolution stream. It was completely broken, so I had to get it on YouTube

• 
  PuroRoggo, the Wrestling Frog (@AlecRPar) reported 42 minutes ago

  There is genuinely no excuse why I can watch Revolution on my phone with NO ISSSUES but the second I try it on the TV it doesnt work. Get your **** together @HBOMAX

• 
  🐈‍⬛ (@Sammycat41) reported 44 minutes ago

  @addievervale @hbomax Do your subtitles work? Mine don't and my mum can't hear 🫩 the Pitt is the only reason I paid for this subscription

• 
  Jason Ader (@TheJasinator) reported 45 minutes ago

  How to save Paramount and Warner Brothers? Rebrand HBO Replace @paramountplus and @hbomax with simply HBO which stands for... Home Box Office. HBO Netflix YouTube This should be the big 3. Studios have become silos and force people to take sides. YouTube and Netflix, even Amazon, are not studios, they are brands. The names have become the product. Netflix is used for streaming like Kleenex is used for tissues. HBO could easily be the "generic" rebrand people reach for. Already known for high-quality TV, it's simple and self explanatory without having to ask, what does Paramount own again? What does Warner Brothers own? Plus and Max descriptions are 20th century marketing. Lose them or lose the business. IMHO 😎

• 
  juando82 (@juando82) reported 45 minutes ago

  @AEW @hbomax I paid money for a ppv and am unable to stream it. I've missed an hour of this so far. Been on hold for about 40 mins. Any help here???

• 
  Vertrees (@vertrees) reported 45 minutes ago

  @hbomaxhelp my AEW feed still isn’t working. How do refunds work??!! @TonyKhan

• 
  ?? (@PsychoDad7820) reported 48 minutes ago

  @hbomax It’s a guy never a girl . Has mental problems and you push this trash

• 
  carys (@addievervale) reported 49 minutes ago

  @hbomax what hell is your problem what made you think this was a good idea

• 
  hayley (@bruisedhoney) reported 53 minutes ago

  @addievervale @hbomax sign in first babe

• 
  Coach Alpha Dawg Greg (@CoachDawg34) reported 54 minutes ago

  @Serious_Falcon @hbomax i see you missed the part where the vampire told him the bible verses don’t work that’s when he realized church couldn’t save him either only God can and wanted him to carve his own path

• 
  Veritas Libertas (@VeritasLiberta8) reported 55 minutes ago

  Hey @hbomax fix your audio

• 
  Sarah Sutphin (@SarahSutphin4) reported 58 minutes ago

  @hbomax fix the @AEW stream. We're an hour in at this point and can't get it to work. So disappointed.