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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (29%)
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Buffering (25%)
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Sign in (24%)
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Crashing (19%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Atlanta |
Playback Issues | |
| Washington, D.C. |
Playback Issues | |
| Hickory |
Buffering | |
 Mexico City |
Buffering | |
 Lagoa da Prata |
Playback Issues | |
| Bridgeport |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Ron Ley
(@Rallyo42) reported
@HBOMaxHelp I get sound but no picture. What’s weird is I get picture for the WW extras. Help! My wife wants to watch the movie.
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Recall Gavin
(@Tedlinknews) reported
@RealKyriakidis @hbomax Great directors typically don't make bad movies. I'm hearing the movie was flat and boring, too long. That sounds like an issue of directing and editing, weak screenplay as well?
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Jeyn Miller
(@jeynu1) reported
@BradAStromberg1 @hbomax I FINALLY got it to work!!!!!
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Frank Grimes
(@Suplyndmnd) reported
@HBOMaxHelp @hbomax Phone: It keeps telling me I'm "offline". TV: It works sometimes but other times it tells me it cannot connect to servers Computer: "Can't Connect. We're having issues connecting to HBO Max right now. Please try again." For TV and Computer it works sometimes. Other times not.
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Eldergros
(@eldergros) reported
@hbomax @GalGadot @PattyJenks One of the worst movies I’ve ever seen.
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Josh Alday
(@JoshAldayComedy) reported
@hbomax Twas ******* terrible.
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Tommy Lee
(@pikopoki) reported
@GalGadot The truth is @hbomax sucks and needs to fix their @Roku app so I can actually enjoy this movie
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Grégoire Swan 😷✌
(@GregoireSwan) reported
@hbomax @GalGadot @PattyJenks #CovidWoman #ShouldaWaited (I liked the first one well enough, and that Super Friends movie with the stoppy-shooty scene, but the timing of this theatrical release is terrible.)
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apr
(@Aryan723) reported
@hbomax @GalGadot @PattyJenks Can't watch it when you don't have enough servers spun up! Why???
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John Hess
(@jghess981) reported
@hbomax @GalGadot @PattyJenks Worst movie ever!
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Vitu
(@victorcoimbra) reported
@hbomax Worst movie I've seen this year. Embarrassing!
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apr
(@Aryan723) reported
@hbomax SPIN UP MORE SERVERS!!
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David Kolton
(@DCK165) reported
@hbomax Worst movie I have seen in decades
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Tee boy
(@TeeBoy631) reported
@DoubleNW @hbomax Don’t bother. I was a huge fan of the first movie this was awful 😢. Very disappointed.
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apr
(@Aryan723) reported
@hbomax @GalGadot @PattyJenks Uhhhh if you're going to have this movie make sure you have Enough Servers!!!! WTF!! Buffering buffering..... Shitty shitty service
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TXCougPilot
(@CougTx) reported
@hbomax are your servers overloaded? Your movies keep freezing or audio issues.
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apr
(@Aryan723) reported
@hbomax hello! You can't host a big movie with out spinning up enough servers!!! Are you idiots!!?? Or just trying to save a buck??
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PoppingtheH
(@HPoppingthe) reported
@hbomax @WonderWomanFilm Tried to post on jenkins love fest of great reviews on her twitter account to give the real take on this terrible movie and would not let me. Bad acting, music, casting and script. That first 10 min was so bad and not well edited.
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Thai Nguyen
(@ThaiMN1701) reported
@HBOMaxHelp It seems to be an issue with microsoft edge and 4k, vision, atmos content. It just won't play it. Works on Google chrome, but the picture is 720p at best and the sound is only stereo.
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Richard G Evans
(@RGEvansCO) reported
@hbomax This was AWFUL don’t waste your time.
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Sick N Tired of being Sick N Tired!!
(@TN2INDY) reported
@choochihead @hbomax Facts it was awful!
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I'm
(@your_ol_daddy) reported
@hbomax Such a terrible movie. Save your money
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snack_e_onassis
(@e_onassis) reported
@hbomax @GalGadot @PattyJenks WW84 sucked to the Max!!! Terrible writing. I felt sorry for the actors having to try and make that script work on any level. So bad it made me angry that I wasted what felt like 5 hours watching it.
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Doris
(@starr_d) reported
@HBOMaxHelp just sent dm ... again having problems today. beyond frustrated.
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Gabe Rodriguez
(@Viniferafan) reported
Dont even bother with @hbomax between the horrific connections and ridiculous amounts of unnecessary security to make sure you don't sign in any where else without approval on your phone, you're wasting your money. Buffering like it was 1992 dial up on AOL.
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Movie Cloud
(@MovieCloud) reported
@hbomax Unable to view WW84 through my HBOMax account. It is the only movie that doesn't work. Any ideas?
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Ryan VanderYacht
(@VanderTweets) reported
@HBOMaxHelp Hi, I need help. I am trying to stream Wonder Woman 1984 through the app on my TCL Roku TV (TCL model 55R625). The sound is fine, but the picture seems to be skipping frames (very choppy). Can you help? Other programming on the app looks fine.
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Waterborn
(@Waterborn_Prod) reported
@hbomax can’t log into my account on PS4 or iPhone It works fine on computer. Need help please!
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Micki #JerichoVictory 🇺🇸🇺🇸🇺🇸
(@SHARKSURVIVOR1) reported
@hbomax @GalGadot @PattyJenks I heard it was awful.
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The GOP is Anti-American
(@sleepykitten99) reported
@hockeyalan @kevinhyde007 @hbomax Young Diana didn't leave the island. She chose to leave in the first movie. And she is a demigoddess from a race of immortal warriors, so age isn't an issue once she hit adulthood.