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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (32%)
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Playback Issues (29%)
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Crashing (18%)
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Buffering (18%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Farmville |
Buffering | |
 Angra dos Reis |
Playback Issues | |
| Chesapeake |
Crashing | |
| Wheaton |
Sign in | |
| Green Bay |
Sign in | |
| Goiânia |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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🏳️🌈 ✌HEATHER M 🖤⚖️
(@HEATHERHEATHERX) reported
@hbomax @HBOMaxHelp Your ap is trash! I'm one of the unfortunates w/Fire TV, no House of the Dragon for me tonight! Srsly I've never watched anything w/out issue. Ex: recaps play > I lose video. Black screen w/audio only. I have to exit/restart EVERY. TIME. Fix your tech. 🤬
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Tilly
(@terrintain) reported
@HBO @hbomax I'm not ready to have my heart broken all over again 😭💔
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DBlock_11x
(@dblock_11x) reported
@HBOMaxHelp App only crashes when I try to watch #HouseoftheDragon Tonight. This is unreal. Never happened before. I can watch EVERY other show/movie. “Intro trailer about Hbo max shows, Listen to HOTD Podcast, and then crash!!!” 💥
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Coach Hastings
(@coachhastings86) reported
@elanakostbar @hbomax I didn’t have any issues watching it. Granted I was on before 9 and kept refreshing.. so the minute it popped up I clicked it. Don’t know if that mattered or not. We’re you all eventually able to finish watching it/watch it at all?
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Daniel Parinello
(@kingofgrillinnc) reported
@hbomax please fix your crap
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Bo Yordy
(@LordBoYordy) reported
@HBOMaxHelp Nahhh you’re good I’m not a thrones person so I wasn’t even on last night. Just taking a shot at your ceo for cancelling stuff ppl were looking forward too. I’ve never had issues with hbo max. Love max.
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Milaxx 🐈🐈⬛🐈🐈⬛
(@MilaXX) reported
@HBOMaxHelp Maybe y’all could work on the Amazon firestick issue before next week as well
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Jonathan Milenko
(@followjonathanm) reported
@HBOMaxHelp @Taytay_hughess Is there a fix in the works so no one will need this work-around?
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Maria G.
(@MsMarialba) reported
Hey, @hbomax, care to explain why your crappy app crashes whenever I attempt to finish streaming #HouseoftheDragon ? Everything else works, I even restarted the firestick. If I go to stream the episode, crash. SMDH
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Kora Cee
(@koranagy) reported
@HBOMaxHelp On my Firestick I'd hit the show and HBOMax would crash and take me back to the home menu of the firestick. Seeing how the world was complaining I just went and watched something else. I'll try tonight again.
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Kimberlee Mahnken
(@kjoylee) reported
@HBOMaxHelp still can't watch HOTD. Maddening. Please fix.
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Jen
(@macropgh) reported
@HBOMaxHelp I had to click on “create account”, where all my info was already filled in and the final button wouldn’t respond. After I hit the < button at the top to go back the app opened. I don’t know why it shut me out in the first place, you might want to fix that.
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Scott
(@CCScottLA) reported
Just watched #HOTD & the vfx compositing looked really bad on our new 65” C2 OLED. I can’t understand why GoT circa 2017 looks like it has better compositing than #HouseOfTheDragon in 2022. @hbomax needs to give HotD more money to fix the embarrassing CGI. #HouseOfTheDragonHBO
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Ivan Hruskovec
(@ivanhruskovec) reported
@HBOMaxHelp yep, not running on TCL 65C728 (AndroidTV). Other shows running, GoT running on other device (Tizen), and phone, tried reinstalling app, not working - /Croatia
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ROSIE GILCHREST.
(@micairl) reported
I just wanna watch Game of Thrones😭😭 @hbomax fix it neeeowww!!!
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Controlled Chaos
(@Carly_Shay07) reported
@AnnaKagarakis @hbomax Mine still won't work
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Bill Campbell
(@BillCampbelll) reported
@The_Mitchman @BleacherReport @hbomax Guess you either didn’t look at the graphic closely, or don’t understand how these things work. Vrabel comes from Bill O’Brien, who came from Belichick. So yes, he’s considered a lower branch of Bill’s tree.
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MamaMullings
(@mullingsmom) reported
@HBOMaxHelp @vitruvianpan I am having the same issue. Using a fire stick.
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Bill Campbell
(@BillCampbelll) reported
@LundgaardK @BleacherReport @hbomax Guess you either didn’t look at the graphic closely, or don’t understand how these things work. Vrabel comes from Bill O’Brien, who came from Belichick. So yes, he’s considered a lower branch of Bill’s tree.
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ouɐɹɹǝS uɐnſ
(@juanserranos) reported
@HBOMaxHelp @lgbeddow Ok, kind of disappointed with the fact that I've paid for a service that doesn't work. Seriously, we have to do a combination of tricks to be able to load a file from your server(s)? What's next to light and candle and pray?
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Leo
(@leomacedo75) reported
@hbomax Please fix the app
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Stonker
(@stonks777) reported
@hbomax HBOmax (min) is horrible. Failure to launch, crashing mid-show, same many hours after launch (so not a volume/capacity issue). Buggy app, dark screen launch in multiple Westworld episodes this past season, just far lower quality app than you would expect and worst tv app I use.
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TNT Bets
(@tnt_bets) reported
@HBOMaxHelp Fire tv and every time I started the episode it would crash
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Maddy Eschholz
(@MadlynEschholz) reported
@HBOMaxHelp That seems like a lot of work
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G A L L I S 🇧🇧
(@EFFIN_JERK) reported
Glad to see @hbomax is keeping with tradition as the worst streaming app anyones ever paid for
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Cole Harvey Birdman
(@ColeHarv1) reported
**** @hbomax they, as well as many other companies toss aside animation so easily when the worst of their animated series’ can easily compete and often see better than anything they make themselves. People who insult animation have never tried anything outside of their sad life
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Alexa Montgomery
(@alexaxrenee) reported
@hbomax Fix your app!!! I shouldn’t have to turn off captions in order to watch it.
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Gautam Prakash
(@gautamsprakash) reported
@HBOMaxHelp Issue with HBOMax crashing when premier is played on FireTv still persists.
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Brian
(@brmurray742) reported
@HBOMaxHelp That work d.
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Chloe
(@Chloe42952567) reported
@AlisonBedell @HBOMaxHelp make a new user and it will work!!