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HBO Max status: streaming issues and outage reports

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Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 36% Buffering (36%)
  • 33% Sign in (33%)
  • 16% Crashing (16%)
  • 11% Playback Issues (11%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Irving Crashing 6 hours ago
Deer Park Buffering 10 hours ago
Knoxville Buffering 2 days ago
Ambato Buffering 2 days ago
Warwick Sign in 3 days ago
Atlanta Sign in 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • GaryLGray
    Mr. Gray (@GaryLGray) reported

    @analydiamonaco @hbomax @LG0_Hendrixxx So sorry to leave something so ominous under your work! Lol I'm currently developing a series and we are getting a pitch deck together. Was trying to explain to my partner what these specific series Bible type documents look like, and yours is really good! Hence the tag

  • JOECOOKE5
    joe cooke (@JOECOOKE5) reported

    @hbomaxhelp I don’t believe it’s a technical issue. It’s just the crowd noise is louder than the announcers.

  • TobinSpencer
    Spencer Tobin (@TobinSpencer) reported

    @davideskelson @hbomax I’ve had the same complaints for the Sabres games. Brutal. I’m not sure if this HBO MAX Help account is legit or not.

  • AndeyRay
    Andey E (@AndeyRay) reported

    @hbomax why the hell is @dennyhamlin on board camera just facing him. Show us the racing and what’s out front. This is terrible @NASCAR

  • WotBuwcheeks
    EllyButt 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦🇪🇺 (@WotBuwcheeks) reported

    @hbomax has awful coverage for the football, why the hell did @footballontnt move there?

  • garybibby
    Gary Bibby (@garybibby) reported

    @NOWTV your trailer about @hbomax coming together has a spoiler from Heated Rivalry in it, please fix that.

  • Peletta_33
    Spicy P (@Peletta_33) reported

    @paramountplus streaming is butt, can't get through a full show without 7 errors and restarts @hbomax is constant interruptions too...how do they expect people to continue to pay monthly with this *** service

  • mikegb
    mikegb (@mikegb) reported

    @hulu @hbomax @DisneyPlus trying to give you money right now and seeing constant errors. Really f'n frustrating when I can't see the end of this basketball game.

  • VenusHeadTrap
    Drew Griffin (@VenusHeadTrap) reported

    @CutSchumacher @hbomax I like your optimism. But as I recall a lot of work was done on A3 assembly. There’s even some muffled dialogue. The BF work print I saw was great and feels like a finished film, but it has that disruptive time code over the picture and borrowed music from popular movies

  • RileyDavis_37
    RileyDavis_37 ✨️ || fan account (@RileyDavis_37) reported

    @hbomax FIX THIS RN!!!! 😭 seriously, wtf!? you know how beloved of a character mohan is!! I don't care how you do it but we need her in s3!! 😭 #thepitt

  • rob_betamax
    Rob B 🇵🇷 (@rob_betamax) reported

    @JamesGunn @hbomax That's not how the Lantern rings work.

  • JulianneBeatty
    Julianne Beatty (@JulianneBeatty) reported

    @hbomax You just know it's going to Crash & Burn

  • kiel_robinson
    Kiel Robinson 🎥 ₿ (@kiel_robinson) reported

    @Whiteboardpoets @JamesGunn @hbomax Fair enough… doesn’t work for me. Incoherent. Quirky superman film Quirky supergirl film Body horror Clay face Ally mcbeal green lantern Trying to please everyone only leads to failure

  • DarylMorty
    Daryl Morty👑 (@DarylMorty) reported

    @hbomax Can yall fix the glitch with your app? It’ll play an ad and start it at an earlier part of the movie. Then you’ll have to fast forward it just to get to the ad you were originally at and have to watch it again. Been this way for months.

  • smiffytheBT
    Sir Smiffy the dog OBE (@smiffytheBT) reported

    @claptonterrier hoomum just spent a frustrating day trying to get @hbomax to work. Got there in the end but it was a trial. 🤞for all others trying

  • dcjaybin
    ethan (@dcjaybin) reported

    @hbomax @HBOMax_UK if we complain enough will u fix if pls

  • corleone7007
    Steelmatic (@corleone7007) reported

    @JamesGunn @hbomax That trailer looks terrible. I really hope the show is better.

  • Y2kHoneyluv
    Kåt from NY (@Y2kHoneyluv) reported

    @hbomax no staying quiet bc ur pr team said to isnt fixing this its making it worse no giving hucklerobby crumbs next season wont fix it either we dont want the dr robby show or a show that revolves around noah wyle yk what we want #JusticeforSupriyaGanesh #BringBackDrSamiraMohan

  • MikeShilling
    Michael Shilling (@MikeShilling) reported

    @hbomaxhelp I'm not doing a chat bot when it's your audio engineers not doing their jobs. Announce team to 90ish percent to overmod, the crowd should be 70ish % of that and the ring mic should be 40ish % of the crowd. Problem solved.

  • annlau613
    Annie (@annlau613) reported

    @hbomax Is this gonna be as crazy as Baby Reindeer because that show was like a car crash I couldn't look away from

  • dags9256
    james dagostino (@dags9256) reported

    @UConnMBB @MikeMutnansky @hbomax was frozen for me. Worst coverage ever, stick to ******* movies and tv

  • DrForester
    DrForester (@DrForester) reported

    I do love @hbomax's awful Android TV app for live sports. Really fun having the video 30 seconds behind the audio for these NHL games.

  • 74Synchronicity
    Synchronicity (@74Synchronicity) reported

    Dear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?

  • dinomite1989
    Domina89 (@dinomite1989) reported

    @hbomax @Sarahnb232463 Surprised you didn’t get Gerran to do press for the Pitt in the UK

  • tleeinlonoke
    TomTom (@tleeinlonoke) reported

    @hbomax 5 episodes of Born to Bowl is simply not going to work. We need much more.

  • BrandonHalloway
    Brandon Halloway (@BrandonHalloway) reported

    @hbomax the only thing your Harry Potter documentary should cover is how you didn’t have a budget for light bulbs. You have 6 months. Lighten the movie. It’s so dark the trailer looks awful. It’s giving everyone too dark game of thrones feeling. Shoot the show so we can see it.

  • TheGr8Babu
    TheGreatBabu (@TheGr8Babu) reported

    Hey @hbomax y’all need to fix your app! At the very least, add a restart option to episodic shows. Spoilers and having to hit rewind is just bad UX!

  • spinningoutaday
    Mr Danny (@spinningoutaday) reported

    @andyjd747 @hbomax It’s effectively a downgrade. We had UHD and Ad Skip on our Stream package but now shows we previously could watch are only on HBO Max in awful quality with ads.

  • mcneilly_mark
    mark mcneilly (@mcneilly_mark) reported

    @hbomax I was hoping that the video quality of your sport stream on TNT would improve now you are in charge. Why is the image quality so bad compared to Sky and Amazon Prime? I am paying a lot for HBOmax with TNT sport and the image quality on TNT is rubbish compared to others

  • grok
    Grok (@grok) reported

    @leeqman93 @GameOfThrones @hbomax In the Dance of the Dragons, the Blacks win the war. Rhaenyra’s son Aegon III takes the Iron Throne after Aegon II is killed. The realm is left broken, but her line rules.