HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Buffering (35%)
• Sign in (31%)
• Playback Issues (15%)
• Crashing (14%)
• Video Quality (5%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Brie	Sign in	1 day ago
Krefeld	Sign in	5 days ago
East Moriches	Sign in	6 days ago
Baltimore	Crashing	7 days ago
Greenwood	Sign in	7 days ago
Odenton	Video Quality	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NICK Hudson (@MCConditioner) reported 1 minute ago

  @hbomaxhelp I’m watching it on a laptop on my bed instead of the tv like normal I also missed the first 25 minutes as well, I’m just annoyed I have to jump threw hoops to get something i paid for to work properly

• 
  lee 🤠 (@harveyleeee) reported 4 minutes ago

  @hbomax y’all gotta fix these ads. i can’t even watch the pitt in peace without them popping up and not going away

• 
  Steveg561 (@SteveG561) reported 4 minutes ago

  @hbomax been trying to contact customer service for over an hour your AEW Revolution stream doesn’t work I want my ******* money back!!!!!

• 
  Jay Will (@Jay1RSF) reported 8 minutes ago

  @hbomax Looks terrible

• 
  🇺🇸HairForceOne🇺🇸 (@47ShadesOfMaga) reported 9 minutes ago

  @hbomax @StreamOnMax Keep going with the woke BULLSHIT on The Pitt, and you’ll lose this viewer and the REST of our ED. Ridiculous. You have a solid, medically accurate (to a point) show, but yet EVERY week, some woke **** slips its way in the episode. This week? ICE And let me inform you if this- Not ONE of us working in a busy ED care if people are LEAVING the EMERGENCY WAITING ROOM for their NON EMERGENCY ISSUES. Jerkoffs.

• 
  ‎✰ (@capxluci) reported 10 minutes ago

  @hbomax it’s not too late, you can still fix this #DrMohans3return

• 
  mark mcneilly (@mcneilly_mark) reported 11 minutes ago

  @hbomax I was hoping that the video quality of your sport stream on TNT would improve now you are in charge. Why is the image quality so bad compared to Sky and Amazon Prime? I am paying a lot for HBOmax with TNT sport and the image quality on TNT is rubbish compared to others

• 
  Spencer (@CatDadCards) reported 12 minutes ago

  @USMNT @hbomax You know how Hard Knocks picks awful teams that implode like the JY jets?

• 
  George G (@GeorgeG92483038) reported 15 minutes ago

  @hbomaxhelp I can barely stream anything and watch it. Keep having to stop and start because the audio is not in sync with the video. Please fix this issue.

• 
  Matt (@GardenCenobite) reported 22 minutes ago

  I really hope that if they're going to be buying @hbomax which is an app that actually works on smart tvs, that @paramountplus will revamp their app, which is the worst app on the planet. Literally only app we have issues with constantly for no reason.

• 
  Frank (@t3hfrankie) reported 26 minutes ago

  @hbomaxhelp @DatMane2k Can't watch AEW Revolution 2026 replay on HBO MAX. Its just a black screen with loading circle. Tried 5 times and can watch other stuff on Max just fine. I paid for PPV, so plz fix

• 
  dawn crawford (@dawncrawfo59588) reported 29 minutes ago

  @hbomax Why are we paying more for scho taxes?? For a privilege a streaming privilege i mean i understand that it helps people that dont want to work and choose not to work sending they kids to school but I pay enough in city taxes for school **** and dont even have a kid so yeah

• 
  Dr P (@pm_phd) reported 31 minutes ago

  @hbomaxhelp @MMoneyCarson Your app is super frustrating. It gets stuck at the ad break and loops without moving on. Restarting is not a great fix. It seems like a glitch at your end, how about posting something helpful about this instead of making customers troubleshoot?

• 
  ‏Λ L I . K Λ 🇮🇷 (@AliKa_213) reported 35 minutes ago

  @hbomax @DCOfficial We realy hope you fix this mess! We dont want the DCU hal jordan to be a brown old cop instead of a cool green lantern suits up some costume like the new 52... What ever is the idea, do it right! Not like this old ugly stuff !

• 
  TC (@trav42014) reported 39 minutes ago

  @hbomax get your streaming service up to speed, tired of backing out to get game back on time, paramount+ isn’t having this issue

• 
  ROC (@RoCraken) reported 39 minutes ago

  @hbomax literally worst interface ever. What am I paying for?

• 
  Onur Ç. (@BlackmaxOnur) reported 40 minutes ago

  @wbd @HBO @hbomax Congratulations! Thanks to you, the entire Harry Potter franchise has become a laughingstock. Every day there are mocking edits, and you don't care about these complaints at all! You're awful, absolutely awful!

• 
  eliteal (@eliteal210) reported 42 minutes ago

  @ethankoo22 @hbomax understandable, but since it looks like her condition is deteriorating it could potentially affect her ability to be an attending. a 10 sec absence seizure when you have someone's life in your hands is a huge problem.

• 
  ‎✰ (@capxluci) reported 42 minutes ago

  @hbomax Fans aren’t stupid, fix this mess and get Dr. Mohan back on season 3

• 
  Newt1970 (@Newt19701) reported 44 minutes ago

  @PenniPerlm76524 @aaronrift @hbomax 45 minutes of the pre show never aired where I’m at but it was fine and no issues once it came on

• 
  Kåt from NY (@Y2kHoneyluv) reported 44 minutes ago

  @hbomax no staying quiet bc ur pr team said to isnt fixing this its making it worse no giving hucklerobby crumbs next season wont fix it either we dont want the dr robby show or a show that revolves around noah wyle yk what we want #JusticeforSupriyaGanesh #BringBackDrSamiraMohan

• 
  Daryn S. Berger (@daryn_berger) reported 46 minutes ago

  @hbomax any info on the technical issue with the Michigan Alabama game?

• 
  angie♡🇩🇴 (@willowroses) reported 49 minutes ago

  @hbomaxhelp YEAH I NEED HELP TO REINSTATE MY ACCOUNT

• 
  Synchronicity (@74Synchronicity) reported 51 minutes ago

  Dear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?

• 
  Shannon Stringer (@PigzFly_) reported 53 minutes ago

  @hbomax you people have got to fix the issue of the awful loop of doom while trying to sign in with Hulu. It’s happened to me more than once and I finally gave up. Nothing should be this difficult

• 
  oakstir (@oakstir1) reported 55 minutes ago

  @hbomax Is you app terrible on all android tablets or just my 2?

• 
  Alex Schumacher (@AlexSch23460780) reported 56 minutes ago

  @Variety @HBO @hbomax Why do you work with her?! She’s a bigot

• 
  Gustavo Gatsby (@11GustavoGatsby) reported 58 minutes ago

  I’ve been seeing a lot of AI commercials and ads through @hbomax team, @cbdmdusa. Need some help?

• 
  Chris Irving (@MushroomChris) reported 58 minutes ago

  @EE @tntsports @hbomax I currently have my TNT sports subscription through EE but when I use my discovery + login on the HBOMax app it says I do not have any subscriptions. How do I get this resolved?

• 
  Grabbasplode (@Grabbasplode) reported 59 minutes ago

  @hbomax Terrible slogan. It's called the Green Lantern Corp for a reason. You can't have a corp of one. Also doesn't work if your just talking about Earths sector as each one has two, nor is there a cap on Lanterns per species.