HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (35%)
• Crashing (24%)
• Buffering (23%)
• Playback Issues (15%)
• Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Sign in	5 days ago
Frontonas	Video Quality	8 days ago
Montpellier	Playback Issues	16 days ago
Tijuana	Crashing	19 days ago
Le Teil	Playback Issues	20 days ago
Sainte-Marie	Crashing	21 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  btmartin236 (@btmartin236) reported 3 minutes ago

  @DocPunchESPN Ive seen on social media other had issues as well, I had no issues with @PrimeVideo but its odd @hbomax kept freezing up on me

• 
  Jason Green (@jasongr123) reported 4 minutes ago

  @HouseofDragon @hbomax Y’all better not have cut the dragon seeds from the gullet. Also combining the tumbletons and making it one battle would be terrible.

• 
  doctor pavel 🇨🇱 (🌶️🗿) (@osakko59) reported 4 minutes ago

  @SpyralRecords @ShirtRip @hbomax I'll repeat my questions since you obviously have problems with reading comprehension: 1. What's wrong with making a comic book show with comic book nerds? 2. What's the need with making things more "adult"? And no, "because it's on a slot for adults" isn't an answer.

• 
  Byron Phillip (@Byron1970) reported 6 minutes ago

  @hbomax your coverage of the nhl playoff game tonight has the worst audio I’ve ever experienced, get it together fellas. Brutal ****

• 
  Cicero (@cixmig) reported 9 minutes ago

  @TheDylan0602 @LEGODCGame @hbomax It doesn't work.

• 
  JaxTeller718 ⭕ (@JaxTeller718) reported 11 minutes ago

  @hbomaxhelp @TheEricGoldman Dear HBO Max Help I tried your suggestion but it did not seem to clear up the issue. This method does not seem to fix dogshi*t decisions made by a streaming company. I will continue to look for a fix and will get back to you when I find it

• 
  Justin (@JustinReddeviI) reported 12 minutes ago

  @hbomax where is the aew double or nothing replay? I work nights and really want to watch what I purchased.

• 
  pangie ants (@Angiepants) reported 15 minutes ago

  .@hbomax your customer service is awful and you cancelled my account without notice. What gives?

• 
  brooke byrne (@brooke_byrne) reported 15 minutes ago

  @NotKateByrne I was going to mention @hulu directly but then I realized @hbomax does it too. I’m hoping by tagging them they see their errors. Hulu also has to stop playing whatever they feel like when you fall asleep to something and it ends, but one battle at a time

• 
  Gerb (@LittleGerb12) reported 15 minutes ago

  @hbomax audio is out of sync on Bubba Wallace’s in car cam. Plz fix

• 
  Bonnie (@JohnnyBoyp7g5) reported 16 minutes ago

  @JamesGunn @hbomax Suit looks awful omg, is Hal such a ****

• 
  masazoAEW&WWEfun 🦄 (@Rockford_619) reported 19 minutes ago

  @AEW @hbomax Jay White won't be coming. Kairi, who was rumored to be coming, hasn't even been here for 90 days yet, so she won't be showing up either. Takeshita won. I think he'll be restless at work. There's about one Japanese fan here.

• 
  🇺🇲 That James 🍍🐉 (@geek3point0) reported 20 minutes ago

  @hbomax Support gets even worse. They escalated my problem to specialize support for what reason? Oh to ask the same questions that have been answered a dozen times and give me no solutions. Who are they hiring over there?

• 
  Andrew Grevas (@AndrewGrevas) reported 22 minutes ago

  @LewFromBeyond @hbomax I think it’s inherently a divisive film. Surrealism based work typically is. I can certainly understand why some won’t enjoy it but it was definitely my cup of tea.

• 
  GAHRO (@GAHRO7) reported 23 minutes ago

  @hbomax It's 2026 and Hollywood is still doing the "replace the old, broken, deadbeat white character with the universally superior black one." This **** is so tiresome. Won't watch it.

• 
  Cawcaw (@AJ_Sauceda) reported 26 minutes ago

  @AEW @TBSNetwork @hbomax 1 whole hour more and still a maximum of 2 women matches????? This is the worst booking of the women's division in a while.

• 
  GreenBean24 (@GreenSwag24) reported 27 minutes ago

  @hbomaxhelp @TheEricGoldman There’s nothing in that website that the user can use to fix it themselves lmao you’re developers need to fix it

• 
  ｲﾚ (@HiMyNameIsTL) reported 27 minutes ago

  @hbomax help

• 
  Ben T. Hopson ✊🏾🌹 (@BHOPDaMaestro) reported 28 minutes ago

  @Gooboberti @JamesGunn @hbomax And why is that a problem?

• 
  Martin (@bramblemartin) reported 28 minutes ago

  @hbomax #hbomax just paid £44 for your top plan to watch tennis and blank screen on Apple TV and not working on iPad! Dreadful service

• 
  Lucky (@ThatSpeshoGuy) reported 28 minutes ago

  @hbomax fix your dog **** app. You're the only service that constantly has to stop and load making it impossible to watch synced movies in a long distance relationship. Your selection is sub-par, Euphoria was your #1 and was horrible, and your platform performs like elder *****

• 
  Michael Brand (@michaelbrandorg) reported 33 minutes ago

  @hbomaxhelp On @roku, can't get MTL-CAR hockey game. Erroneous message, "Event has ended". Have a fix?

• 
  Xilicys (@Xilicys) reported 38 minutes ago

  Anyone's HBO MAX Roland-Garros stream has been piss poor in the last 2 hours. It's so grainy I can't even read the scoreboard. Fix it @hbomax @tntsports

• 
  Carl (@destream_cl) reported 44 minutes ago

  @TheEricGoldman @hbomax It does the same thing for a bunch of the Smiling Friends post credits scenes too. Honestly one of the worst ideas I’ve ever seen implemented into a streaming service

• 
  TopDawgBets (@TopDawgBets) reported 44 minutes ago

  @hbomax fix the Tiafoe match NOW!!

• 
  Stefano (@stritenata) reported 45 minutes ago

  @hbomax you just let your ads run over so we missed the first point in Arnaldi v Collignon at @rolandgarros It was a vital point so why did we miss it for a stupid ad. I am paying quite a lot for the service and that’s a basic error

• 
  ⚜️Crimson Jester©™⚜️ (@OGCrimsonJester) reported 51 minutes ago

  @MrSockPuppet @StephenKing @hbomax I'm watching it now, and it's pacing is off. The story bounces around a lot. The acting, stars Thomas Jane, Jason Lee, Damian Lewis, Timothy Olyphant, Morgan Freeman, Tom Sizemore, and Donnie Wahlberg improve the quality of the script and direction to acceptable.

• 
  SubVet606 (@JohnTShe) reported 56 minutes ago

  @hbomax unable to watch Giro D'Italia Oon HBO MAX due to the ridiculous amount of buffering and i have 600 mbps internet. I watched it no problem when it was on TRU TV.

• 
  Evil Dead (@EvilDead) reported 58 minutes ago

  @revecinemas @hbomax help her out.

• 
  Joel Coehoorn (@jcoehoorn) reported 60 minutes ago

  Tried to use the @hbomax app on my TV and it was SO. STUPID. SLOW. I had to switch to something else, will probably not keep the subscription long. Disney, Prime, Netflix, even Tubi, all work so much better.