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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (28%)
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Buffering (26%)
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Sign in (23%)
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Crashing (20%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Sign in | |
 Abtsgmünd |
Buffering | |
 Utrecht |
Buffering | |
 Firminy |
Crashing | |
 Queens |
Video Quality | |
| Columbia |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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The Real PizzAndy 🇺🇦
(@Real_PizzAndy) reported
This is not uncommon and I'm getting tired of it. This goes for streaming platforms especially. If my account is based in the US, and my IP is US based, there should be no issue It's one check. Not difficult. You don't need to know specifically where I am @Hulu @hbomax @amazon
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Almheiri
(@MBZ19988) reported
@AppleTV @hbomax One of the oddities and wonders is that I have a problem with my iPhone X, which is face ID. It is because of the hard ware, and the problem originally belongs to Apple, as I have nothing to do with the problem, and it is a general problem and in most iPhone X devices.
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Rich Wahmhoff
(@RichWahmhoff) reported
@hbomax I have nothing but problems watching HBOmax on my tv using a AppleTV. Just spins. Internet is fine for Amazon,ESPN,Disney,Netflix, etc. HBOmax is bad. Going to end up cancelling since it’s so frustrating. Here is the current issue. P-938b6650-8973-4210-83a3-b68b63a4d600
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chumb
(@chumbert3124) reported
@HBOMaxHelp It seems to be every episode of season 1 I’ve seen so far. I checked on multiple other devices and the problem has persisted.
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Ryan Strong
(@rstrong74) reported
@hbomax is there fix coming for the Apple TV app? It crashes every few minutes.
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Mx. White
(@Nayade_bleu) reported
@221_Otsanda @blackbeardsbby @hbomax Also since Vico said they would like Izzy and Jim to interact, I mean, just imagine Izzy going through crisis/life changing realisations and for some reason the only person around who could help him is… Jim
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Tú ya sabes que soy yo
(@idontreademails) reported
@HBOMaxHelp @Goyeneche_Te Well, I don't know where Teresita's lives but I have the same problem too. My location is Colombia
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Top ten N word
(@FuckWityaboi___) reported
@HBOMaxHelp fix the boondocks 😭😭
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Deshawn lyons
(@Deshawnlyons24) reported
@hbomax where tf boondocks at I was watching it then it said error and I restarted it, searched it and it was gone
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booman
(@StreetyLikesWii) reported
@yurr_Fakey @hbomax @HBOMaxHelp Apparently it’s a glitch tho so it should be back soon
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Todd Erwin
(@Toddwrtr) reported
@RokuSupport So a member of your team informed me today that the HDR issue currently plaguing both @paramountplus and @hbomax will not be resolved until August? That is 8 months for P+ and 3 months for HBO. Completely unacceptable!!
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Q*Bert
(@QuinCunning) reported
@ThreeBusyDebras @adultswim @hbomax This is going to start playing in the back of my head whenever I start disassociating at work
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Mag1c
(@Mag1c1305) reported
@hbomax Hi! Whenever I ask for a code to get sent to my email, so I can reset my password, I never get one. May you please look into it? Thanks for the help!
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B.N.BlithedeCarona
(@myblackassmind) reported
@hbomax I am angry that I can stream the awful Batman movie but not Everything Everywhere All At Once 😭 WILL WE GET TO STREAM THAT TOO?!
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Don 🇯🇲
(@DonCorleone954) reported
from
Miami, Florida
@HBOMaxHelp No error message the download circle never makes progress and I’m using an iPhone 12 Pro Max
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DOINK!🇿🇼
(@BobDeCaprio) reported
@HBO @hbomax Looks terrible
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Top ten N word
(@FuckWityaboi___) reported
@HBOMaxHelp @downbaddudes i didn’t work bro fix it
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DAVIDASEM
(@DavidAsem4Gov) reported
@hbomax att servers better being zuesed?
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Benji Roth 🏳️🌈🇺🇦 (he/him/his)
(@BenjiRoth) reported
@hbomax soooo…you get off AT&T and now your service streaming is gonna suck? Fix your damn platform.
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Mx. White
(@Nayade_bleu) reported
@blackbeardsbby @hbomax Izzy's "redemption", like, he could still be a **** idc, but he deserve to get a chance to heal too, I think it would be cool if he realises by himself (maybe with help, but like, he realises it) that his relationship with Ed is toxic #RenewOurFlagMeansDeath
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Bethan
(@splash_of_blue) reported
Never mind the wizard transphobe lady trending, when will @hbomax #RenewOurFlagMeansDeath? I've had a terrible day, tomorrow will be terrifying, I need to know about the stupid gay pirates show.
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chumb
(@chumbert3124) reported
@HBOMaxHelp It seems to be every episode of season 1 I’ve seen so far. I checked on multiple other devices and the problem has persisted.
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Almheiri
(@MBZ19988) reported
@AppleTV @hbomax When I went to the Apple store, he asked me to pay $160 to solve it. Wow, it is not fair and it is a monument to people. You are the cause of the problem and we are paying. Why?
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Freedom Variant 🍊
(@JimRose72) reported
.@HBOMaxHelp Gonna fix the contact crashing on Apple TV? @hbomax
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Diane Duane
(@dduane) reported
@iwantthatcoat @clockworkfic @hbomax Generally speaking, it’s not possible to make a series *without* an outline. (There is no “pantsing” allowed in TV work. The money people insist on knowing what they’re paying for.) …But getting it released after a cancellation? Tricky. Somebody will still own that material…
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Top ten N word
(@FuckWityaboi___) reported
@Blandixxx @hbomax @HBO hbo max help doesn’t even know it said delete the app and it didn’t work😭😭😭😭😭😭
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Jakub K.
(@qbagenu) reported
@hbomax I try to watch offline, download to the app earlier, and now when I try watch Your app crash. Every single time. Good job.
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✨ShinyPokeMaster2017✨
(@RobertD555) reported
@HBOMaxHelp It’s not a troubleshooting issue. It looks like this every device I have
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Cpt *****
(@Cptn_FUBAR) reported
@Paulone @hbomax @netflix Every time I play something from it, my family can attest, I end up swearing about how it's the worst service available. They could definitely benefit from a complete overhaul.
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Dragon Master KB 🐉
(@Mr__Greatness) reported
Not gonna lie I’d go stupid for a Randy Orton or John Cena documentary 👀🔥 @hbomax help me out! 🙏🏽🙏🏽