HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (36%)
• Buffering (30%)
• Crashing (21%)
• Playback Issues (11%)
• Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Tijuana	Crashing	2 days ago
Le Teil	Playback Issues	2 days ago
Sainte-Marie	Crashing	3 days ago
Cachan	Crashing	4 days ago
Pont-du-Château	Sign in	4 days ago
City of Saint Louis	Sign in	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ⛈️Dakota🌪 (@CSXK921) reported 40 seconds ago

  @hbomax You guys have been having an issue with NASCAR in-car cameras lately where the audio is almost a full lap behind the video. At least on Josh Berry's streams that is.

• 
  King Stock (@KingStock69) reported 3 minutes ago

  why does @hbomax phucking suck now. been kicked off streaming Roland Garros about 10 times so far. No internet issues - app just sucks. Fix your **** if you want to charge people. Horrible! Literally could not even watch Stan Wawrinka’s last point of @rolandgarros bc HBO sucks

• 
  Gene Stoker (@GeneStoker) reported 5 minutes ago

  One more episode of #Euphoria on @hbomax and it's over!! This season is just awful to watch. I give it... 👎👎👎👎👎

• 
  Ned Pepper (@NedPepper09) reported 7 minutes ago

  @hgtv @hbomax HGTV should end your programs are terrible.

• 
  Stefano (@stritenata) reported 11 minutes ago

  @hbomax you just let your ads run over so we missed the first point in Arnaldi v Collignon at @rolandgarros It was a vital point so why did we miss it for a stupid ad. I am paying quite a lot for the service and that’s a basic error

• 
  Martin (@bramblemartin) reported 13 minutes ago

  @hbomax #hbomax just paid £44 for your top plan to watch tennis and blank screen on Apple TV and not working on iPad! Dreadful service

• 
  Gerb (@LittleGerb12) reported 14 minutes ago

  @hbomax audio is out of sync on Bubba Wallace’s in car cam. Plz fix

• 
  JackBox (@Jack_Box_2026) reported 15 minutes ago

  @hbomax I went through all the trouble shooting steps for video not playing, nothing changed, the programs pause. Time cancel your crap if you can not make your streaming apps stream.

• 
  Dylkey (@DylanLa27071073) reported 15 minutes ago

  @hbomax Who is the idiot that decided to only show 10 movies in the A-Z section of every genre. I am paying for all of those movies on your server. I need to be able to see every single movie that I am paying for sometimes people enjoy just browsing movies and trailers. Fix it.

• 
  Pdubhtown (@Playa1Zero) reported 17 minutes ago

  @hbomax @StuartFails This looks absolutely awful.

• 
  masazoAEW&WWEfun 🦄 (@Rockford_619) reported 17 minutes ago

  @AEW @hbomax Jay White won't be coming. Kairi, who was rumored to be coming, hasn't even been here for 90 days yet, so she won't be showing up either. Takeshita won. I think he'll be restless at work. There's about one Japanese fan here.

• 
  Damon Moffatt (@MoffattDamon) reported 27 minutes ago

  @hbomaxhelp I didnt just run into technical issues you muppets they said live on air everyone had them and missed 4 minutes of viewing in the last 10 minutes of the match,sort yourselves out!

• 
  Mike MacCormick (@DFWsMrFantastic) reported 28 minutes ago

  Hey @paramountplus get your **** together. You have the worst streaming service don’t bring down @hbomax. Just fold

• 
  Junes (@Junes_Flyest) reported 34 minutes ago

  Bruh @hbomax YOUR DRIVE CAM FEED IS AWFUL TODAY SOUND DOES NOT MATCH UP AT ALL

• 
  Kev (@ItsMeKevs19XX) reported 39 minutes ago

  @AEW @TBSNetwork @hbomax So you got Swerve/Brody which there's no reason to watch cause we all know Swerve winning. Random title match between Mox vs a ROH regular guy lol likr who cares ? Sky vs Saree only reason I would watch is for Saree since Sky is awful and Pac vs Briscoe..meh

• 
  TheBackHandofTruth🇺🇸 (@backhandoftruth) reported 41 minutes ago

  @Xvogiwxe @HouseofDragon @hbomax What a terrible way to watch a show

• 
  WastedWookiee (@WastedWookiee) reported 43 minutes ago

  @LEGO_Group @hbomax Enemies like Bricks and Minifigs? C'mon, you could help a very loyal customer who literally bought over $200k worth of your product and you're just gonna ignore it??

• 
  Avon (@Ay_110_) reported 43 minutes ago

  @s1mpl3Jak @JamesGunn @hbomax Go outside, you don't need to be watching this, you need help!!!

• 
  CertifiedLuvrGrl 🤝🏾CertifiedYapper (@MelanieJoi03) reported 43 minutes ago

  So @hbomax y’all just gon let your app function like that? Not gonna try to fix it or nothing? No? Okay cool

• 
  🇺🇲 That James 🍍🐉 (@geek3point0) reported 45 minutes ago

  So @hbomax support chat is complete trash. If I wanted canned answers and someone not empowered to fix my problem I would just chat with AI.

• 
  ANAS THE ELITE 🇵🇸 (@Ansrolly) reported 47 minutes ago

  @AEW @tntdrama @hbomax Honesty? Nothing worthwhile no one The match card is weak awfulit and The World Championship match is awfulit the worst match on the card. Random card. Why watch if I'm not going to benefit? No Story wheres Swerve and Ospreay Mox and Death Riders ?? Where's

• 
  man without fear (@denlucasfromnyc) reported 48 minutes ago

  @JamesGunn @hbomax yeah man, afraid you're adapting one of the best comic book heroes of all time in the worst way possible

• 
  SCM_Magilla (@Magilla_Smash) reported 48 minutes ago

  @hbomax fix your damn app! IOS cannot turn off CC/subtitles when casting. It is super annoying!!

• 
  Layzee Texican (@HellaLayzee) reported 49 minutes ago

  @Jennife9412 @DiscoveryID @hbomax NO she doesn't and that's a big ******* problem in my book.

• 
  Damon Moffatt (@MoffattDamon) reported 49 minutes ago

  @hbomax Look if you cant show a semi final or big match without disruption then bugger off and go and sell cakes HBO Max,last 10 minutes of Bath v Exeter and you get technical issues and we cannot watch it.Absolutely Pathetic!

• 
  CL Art111 - freelance traditional artist (@callumlyal73631) reported 51 minutes ago

  @TheMetalPod @hbomax Well he must really hate his father which is a coincidence because the writer Tom King also has daddy issues with James Gunn so I‘m seeing an echo chamber

• 
  Blogs By Me (@Blogs_ByMe) reported 51 minutes ago

  @hbomax And thats the problem

• 
  Stefano (@stritenata) reported 54 minutes ago

  @hbomax can we have an option to turn off commentary on a match but still hear the court? The commentary on the Fritz match is just awful and it ruining the match

• 
  GreenBean24 (@GreenSwag24) reported 59 minutes ago

  @hbomaxhelp @TheEricGoldman There’s nothing in that website that the user can use to fix it themselves lmao you’re developers need to fix it

• 
  Jamie Campbell (@spacegauche) reported 59 minutes ago

  @hbomaxhelp People who purchased the AEW PPV through HBOMax are unable to replay the event. It's listed as "upcoming" with no replay option. Can you please fix this issued? CC: @AEW