Is HBO Max down?
No problems detected
If you are having issues, please submit a report below.
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
-
Playback Issues (36%)
-
Sign in (31%)
-
Buffering (18%)
-
Crashing (11%)
-
Video Quality (5%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Danville |
Sign in | |
 Sherbrooke |
Playback Issues | |
| Salem |
Crashing | |
| Allentown |
Sign in | |
 Solidaridad |
Buffering | |
| Los Angeles |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
CHIN
(@Kay07ming) reported
@hbomax you need to fix your app it's annoying with all these crashes. It doesn't buffer just stops and crash and takes forever to reload 😐
-
Beth Endlich
(@BethYelin) reported
@AndJustLikeThat @hbomax And just like that … I won’t be watching! Horrible writing. This is not what the show was about! It was awful .
-
Jorge Perez
(@th3y0rsh) reported
@hbomax @wizardingworld Luna. She was always there to help and expected nothing in return. She was true to her nature.
-
🆁🅴🆃🆁🅾
(@totallynotretro) reported
@hbomax And you post some of the worst movies...
-
Not
(@Not98526349) reported
@hbomax Despite my love of the series, I will no longer support anything that fuels the future earnings of that bigot J.K Rowling or any of her work. She can disguise her transphobia anyway she chooses, but I know the truth.
-
Jeff B
(@BlaisdellRawk) reported
@hbomax the entire internet is saying your audio normalization sucks and some files are near unwatchable as a result. I'm in an empty silent room and my laptop cooling fans are louder than the dialog in this movie at 100%. Please fix it!
-
Noncompliant
(@_noncompliant_) reported
@HBOMaxHelp Sony Android TV. No error messages, but the screen either shows up a green glitchy mess or just blank. If I FF, I can see the movie but it won't play. It's just stuck. Does it on 8 Bit Christmas too. Tried playing some other movies (San Andreas, Constantine) and those work.
-
Julia
(@SeleniteShade) reported
@HBOMaxHelp are you ever going to fix the glitch that causes audio to play over a movie? Everything in my settings is turned off and it’s still happening! I wanted to watch the new Matrix movie. @hbomaxmovies @hbomax
-
⚜ ✝ - Rox, ⚜ ❤️❤️❤️❤️🇺🇸💪🏼
(@roxnola1) reported
@hbomax Just flat out terrible. Don’t waste your time on this failed attempt to revive this brain dead series.
-
Joey
(@joejoeywu) reported
@hbomax @wizardingworld Tom Riddle. I can fix him #anniversaryball #ReturnToHogwarts
-
Breyden Moore
(@BreydenMoore) reported
@hbomax look…. Y’all really gotta fix this app
-
Sherm Penn
(@shermpennCC) reported
@ThatScorpioGuy9 @TheMatrixMovie @hbomax Apparently you do cause your in here defending this movie. Everything about this movie was bad. EVERYTHING. I’m just trying to help you out in life. Raise your standards a little lol
-
Elle TeeKay
(@ElleTeeKay) reported
@hbomax why is your app so clunky? Yall gotta see these rewind issues everyone complain s about
-
Tender, Not Timid
(@221GrandAve) reported
@Frizztop @SieNoel @hbomax Do you understand that JKR is speaking about self ID laws? Those laws harm EVERY stakeholder holder in this conversation. They absolutely DO NOT help Trans people.
-
André Hutchens
(@ac_hutchens) reported
from
South Jordan, Utah
@jojo_geoff @hbomax It did not make more money than Batman (1989). In fact, Batman (1989) made nearly $100 million more than Batman Forever, and it cost less than half to produce. I get the impression you don’t understand how production and marketing budgets work for big movies…
-
CARTMAN
(@I_Cartman_I) reported
@DCpeacemaker @hbomax John Cena wants so badly to be The Rock but never gonna happen cause his acting is ******* awful
-
𝓢ara δelahan
(@sarandipt) reported
@lambiam @hbomax @ATT Same issue here. We Googled it and it’s one of those “known problems” that the customer service people don’t know about until you force them into finding out. It’s something to do with a server migration. Engineers are working on it, but who knows when it will resolve.
-
STEusMOTus
(@steusmotus) reported
@ShaneLowrie @hbomax That's a you problem.
-
WWE Retro Stars
(@WWERetroStars) reported
@hbomax was told I would get an email from you about an issue that was being “elevated”. That was days ago. What am I supposed to do?
-
Francisco Recupero #ReleaseTheAyerCut
(@FrRecu) reported
@Ace19415476 @AtcArmando @hbomax Even so, most of us don't have a problem with those horrible movies, we just ask that as part of the multiverse of which they talk so much, there's room for Zack to finish the story he worked his *** off for. Anti Snyders are those who are actively against what they don't like.
-
asmccammond
(@asmccammond) reported
@HBOMaxHelp Got it to finally work after deleting and reinstalling the app. Seems it’s just a glitch. It had never happened before.
-
Julia
(@SeleniteShade) reported
@HBOMaxHelp It’s the audio voice over designed to help the hearing impaired. And it’s happening with the new Matrix movie, but it happens with other movies too, and it happens to a lot of people. I have everything turned off through my Roku & on the movie itself & the audio is still there.
-
Barry Allen
(@JohnnyBravoBHB) reported
@hbomax Superman returns, WW84, BOP are some of the worst DC movies ever made. Right there with the catwoman movie, Batman and Robin, and green lantern. Might as well promote Jonah Hex
-
😷
(@EthanExavier) reported
@hbomax make a website and apps that actually work.. just a suggestion
-
STAR💫
(@TheLIBPrincess) reported
@hbomax I’m having trouble getting #MatrixResurrections to play, Fox it asap.
-
Holly Garland
(@southpaw_x_sith) reported
@TheMatrixMovie @hbomax My issue wasn’t with the casting… the movie was fine up until the end… “Bye!”… really?! Very anti-climatic. Seeing spoilers of Jada’s return as Niobe didn’t help… Red Table already majorly hinted who Chopra was playing. 😶
-
LostSoldier
(@JACampbell30) reported
@MarcozianAuto @TheMatrixMovie @hbomax One of the worst movies I’ve ever seen, especially for the series! I absolutely hated it.
-
𝓢ara δelahan
(@sarandipt) reported
@lambiam @hbomax @ATT You might want to get the issue logged for your account in case they need to know which accounts need fixing.
-
Derek Jones
(@Dromtx) reported
@hbomax Stream Netflix, no problem. Stream Hulu, no problem. Stream Amazon Prime, no problem. Stream YouTube, no problem. Stream HBO Max... buffering, freezing, picture quality sucks, nothing happens when you press play, delay time between remote and app is many seconds. WTF
-
Cat Chi
(@batsflywest) reported
@HBOMaxHelp I'm still trying to figure out why I can't cast with Chromecast from your app. Netflix, Hulu, Tubi, Pluto, Crackle work fine.