HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 02/23/2026 05:25

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (28%)

    Playback Issues (28%)

  2. Buffering (28%)

    Buffering (28%)

  3. Sign in (23%)

    Sign in (23%)

  4. Crashing (17%)

    Crashing (17%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesWashington, D.C. Sign in
MexicoEl Pueblito Playback Issues
United StatesEl Paso Buffering
United StatesLexington Buffering
United StatesPhiladelphia Sign in
GermanyBerlin Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • MyLife4Me79 Survivor Always (@MyLife4Me79) reported

    @mhideas7 @hbomax *spoiler alert* We were yelling at the TV “CALL 911!!” And “Why are you just sitting there?!” I was just mad that she wasn’t doing anything to get help but maybe she sensed he was too far gone and didn’t want him to die alone if she walked away for a second 💔

  • rollmftide205 Jeremy Black (@rollmftide205) reported

    @lisi18120749 @AndJustLikeThat @hbomax Get mental help

  • ZangenehParisa Parisa Zangeneh (@ZangenehParisa) reported

    @sagevalentine @DrBrianTobin @hbomax still, they could have made it work.

  • psychoboiXP Psycho Clown 🤡😈 (@psychoboiXP) reported

    @hbomax The HBOmax app on my PS4 is basically broke my Friend payed on his HBO max recently but when I try clicking play on a show or movie it kicks me back to the menu. Plus it won't let me add any show or movie now you guys gonna fix that or explain why it's happening.?

  • popsiculture11 Angela Smith (@popsiculture11) reported

    @HBOMaxHelp New day. Tried again. Same problem. In fact I can’t watch anything on your platform. I’m using a MacBook and the problem starts at loading. The info in the top left corner shows up, TV-MA, then it putzes out.

  • NeilEubich90125 NeilEubich (@NeilEubich90125) reported

    @hbomax Awful. Hbo now has ADS! What the F. Advertisements on hbo? Time to cancel hbo!

  • Marla_holy_lion peace.n.joy.n.love (@Marla_holy_lion) reported

    @hbomax Sheesh...4 minutes in to "And Just Like That" and I'm having major regrets. Terrible.

  • Janette_Daugher JanetteDaugherty (@Janette_Daugher) reported

    @BatmanvSuperman @hbomax Who will help me with advice?

  • _DreadLightly justbechillin. (@_DreadLightly) reported

    @hbomax has the worst app.

  • jacuzzi_diver Jacuzzi 🧽 (@jacuzzi_diver) reported

    @hbomax It was absolutely AWFUL! I am so disappointed. Everything woke truly turns to ****! 💩

  • TalentedAFrich Pfizer al Ghul (@TalentedAFrich) reported

    Hi @ATT your login function isn’t working and I’d like to watch @hbomax.

  • followjonathanm Jonathan Milenko (@followjonathanm) reported

    @HBOMaxHelp In the "forgot password" process in Safari/Mac, I should "Enter the code that appears on your TV." Did not expect that. Exactly where should I see that code? I presume using the Apple TV app somehow. Or was that an error?

  • malamakakai Hale Kenworthy (@malamakakai) reported

    @AndJustLikeThat @hbomax #AndJustLikeThat MAJOR disappointment. How dare you? All of it just sucked. NOTHING even came close to being realistic to how we all came to know and love the cast. Like watching a brand new terrible show.

  • mikecarter92 Mike Carter (@mikecarter92) reported

    @hbomax This may be the worst show I’ve ever seen.

  • Jamiek123 SerenPip (@Jamiek123) reported

    @hbomax Worst. Ever.

  • mattpawelk Matt Pawelk (@mattpawelk) reported

    @HBOMaxHelp HBO Max doesn't work on the TV

  • pappa_1234 pappa (@pappa_1234) reported

    @hbomax Nostalgia won’t work

  • ledatoons13 Rebel without a Claus ☃️ (@ledatoons13) reported

    @ohmigoshturtles @cartoonnetwork @hbomax Absolutely, it can actually last that long without losing quality, cuz the show hasn't even dipped at all. in fact, it keeps on getting better. Omg I'm waiting for Maya to be redeemed! I'm excited to see them explore the other side of the creek too

  • malamakakai Hale Kenworthy (@malamakakai) reported

    @ValerieCS159 @AndJustLikeThat @hbomax Like they hired a writer with no experience and no knowledge of ever seeing any of the other episodes or movies. Just TERRIBLE

  • CloudStrife2021 Cloud Strife POG Stan Slammer Master (@CloudStrife2021) reported

    @Not_CharLatte @hbomax We have this issue all the time always have to reinstall on my tv

  • shizzyrocks **** (@shizzyrocks) reported

    @HBOMaxHelp Switching my device to just HD and the same movies that are 4k didn't overheat. This makes brand new 4k movies unplayable. No other app has this issue.

  • PapaShirbert Todd Shirley (@PapaShirbert) reported

    @HBOMaxHelp How do I make the Apple TV app default to NO SUBTITLES? I have to turn them off every time I watch something! Especially annoying when I turn them off in the pre-roll ad and then have to turn them off again when the main show starts! Help!

  • psychoboiXP Psycho Clown 🤡😈 (@psychoboiXP) reported

    @hbomax Nvm I fixed it by logging off and logging back in. Still I think the problem should be fixed for the people who also come across this issue

  • malamakakai Hale Kenworthy (@malamakakai) reported

    @Duquesa23826251 @AndJustLikeThat @hbomax So true. Killing Big off #JustLikeThat was terrible. And way too much shade thrown onto Samantha who was the most supportive non judgmental friend of all of them!

  • shizzyrocks **** (@shizzyrocks) reported

    @HBOMaxHelp None of these work. Your app has an issue overhear Roku devices on 4k hdr/Dolby Atmos new release movies. Reddit and Roku boards have complained about this for awhile. Someone needs to figure it out. Doesn't happen on just hd movies.

  • Zer0Cul ZeroCool (@Zer0Cul) reported

    @HBOMaxHelp fix the subtitle bug with apple TV, this has been going on for months, FIX IT.

  • ItsMalikk__ Steelers(6-6-1) (@ItsMalikk__) reported

    @hbomax why I’m paying y’all $15 fix your ****

  • phantomscosmos Bruce Wayne (@phantomscosmos) reported

    Society has come to the point of exchanging ideas in public gatherings for for how hbo max can fix its buffering and rewind problems. @hbomax @jasonkilar

  • JustinQueef JustinQueef (@JustinQueef) reported

    @hbomax @HBO why does your app not work when connecting to a tv ?

  • TheAzulRaul Raul Llanes (@TheAzulRaul) reported

    @mhideas7 @hbomax She has always been a mess. Lol It’s like everyone forgot the plot. Carey is the worst. Big and her were toxic af. What she did to Aiden. How karma got her with Burgher. She has always been cringe and the writing was always punny. That’s the humor in it. The dumb stuff