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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Buffering (34%)
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Playback Issues (30%)
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Sign in (20%)
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Crashing (12%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Alpena |
Buffering | |
| Palm City |
Buffering | |
 Saint-Gildas-de-Rhuys |
Crashing | |
 Leeds |
Sign in | |
| Liverpool |
Sign in | |
| Brackley |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Love, Alex
(@D3Franc0) reported
@HBOMaxHelp - After fumbling around for 45 mins with @hbomax on my tv trying to get it to work & not buffer while watching Dune, I had to just play through Air Play and it worked fine. Like why? Why wouldn’t the app on my tv work? What is the difference here? So frustrating.
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Darrell Spice Jr.
(@SpiceWare) reported
@HBOMaxHelp DM sent. This might also be an issue that @VIZIOsupport needs to be made aware of.
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LLL
(@Wrckncrw) reported
@hbomax consistently the worst streaming service you can use. Never loads right away. Always buffering. Then finally stalls and has to close. Get your **** together.
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Robert Randolph
(@RobertR91776340) reported
@HBOMaxHelp This is bull sh@t. Every other streaming service I have: Netflix, Prime, peacock, paramount plus and more work are working fine, and you think my tv is the problem?
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Greg B. - Don't have a good day, have a great day!
(@LetMyPeopleCode) reported
Loving #DMZ on @hbomax. And @MisterHoonLee is just so good in it. He is rapidly becoming a sign of quality. I don't know if he's good at picking projects or good at being found by the right opportunities, but respect sir.
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▪️hector▪️ 🏴☠️🏳️🌈❤️ ofmd
(@0urflagmeansgay) reported
@david_jenkins__ @hbomax @david_jenkins__ when they swapped clothes, did Ed have to help Stede into them because his wound was still bad?
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Hey Girl Field Hey
(@Heygirlfield) reported
@HBOMaxHelp Thanks! Looks like it was a Google interface problem. Once it was reset, it worked!
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Love, Alex
(@D3Franc0) reported
After fumbling around for 45 mins with @hbomax on my tv trying to get it to work & not buffer while watching Dune, I had to just play through Air Play and it worked fine. Like why? Why wouldn’t the app on my tv work? What is the difference here? So frustrating @HBOMaxHelp
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la beef
(@DuckingOak) reported
from
Ashland, California
@CodeineFridge @hbomax fix this ****
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Mutant Sovereignty
(@AtlantisFell) reported
Why does @hbomax eat so much data. I wouldn't care if the quality didn't become blurry the second it's not using high-speed data. Other streaming services are clear quality on regular speed. Just some food for thought on future updates.
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Chloe Gale
(@Cloella) reported
@HBOMaxHelp I'd really like to sign up to the offer before the 31st March, if I'm not able to due to tech issues and I've repeatedly asked for help, it's really not fair.
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Sathish Kumar
(@Sathish89383700) reported
@hbomax Because of your greedy The Batman is not going to make very amount in box office. As nolan said worst streaming service ever.
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Frank Henry Coufal
(@FrankHenryCoufa) reported
@HBOMaxHelp I’ve been trying to sign in to the HBO Max app on my iPad Mini, but I got a message saying “technical difficulties”, even though I’m connected to the internet. Can you help me with this?
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Andrew Zuber
(@TheRealZuber) reported
@MikeRoyce @hbomax In my defense I’ve been trying to get the app to work for the last 2.5 years or so which is why I’m out of the loop here
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movin on up
(@ishaboy_z) reported
@DuckingOak @CodeineFridge @hbomax Is there a known outage of some sort?
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DJ
(@DJMggot1) reported
@adudesnerdery @DCTitans @hbomax If you’re a gluten for punishment then yes. It’s not great. Poor casting and costumes don’t help the poor writing and acting. It’s ok, but tough to watch. I gave up a third of the way through 3
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Bas
(@SlytherBas) reported
@GeekintheCity @TaikaWaititi @hbomax That show genuinely caught me off guard. I wasn't sold by the first couple episodes, but by the end I was very invested. Some very high quality fuckery there.
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Sean Connell
(@slcboston) reported
When an @hbomax show for kids reminds you of not one but TWO middle-grade series you read to your daughter (which you both loved) and then remember they both ended on terrible cliffhangers. And then hope the shoe does well enough to fix that. #Theodosia
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Sathish Kumar
(@Sathish89383700) reported
@hbomax Because of your greedy The Batman is not going to make very amount in box office. As nolan said worst streaming service ever.
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Aditi Rajvanshi
(@YTAditi) reported
Can someone help me understand how HBO Max @hbomax still continues to be buggy as hell even at this stage of the streaming evolution? The viewing experience is unimaginable coming from a giant like @HBO?! Genuinely interested in understanding this. #NotJustARant #Streaming
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b01dface 🚚🚛
(@b01dface) reported
@HeiferPlease_ @FlightAttendant @hbomax It was so terrible in nearly every way. HBO has high production value but the writing was atrocious
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iFTW
(@djiftw) reported
@hbomax why can’t I see my whole list? It just stops at the end of the row. Is it a glitch on my app or a known issue?
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Bandit 🇨🇦
(@Alwyz_Bandit) reported
@adudesnerdery @DCTitans @hbomax It's a hard watch honestly, season 1 was okay, season 2 is awful and season 3 is only slightly better.
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audrey
(@blyresident) reported
I NEED HELP SOMETHING SOMETHING KEEPS GLITCHING ON MY APP @hbomax @HBO
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Love, Alex
(@D3Franc0) reported
After fumbling around for 45 mins with @hbomax on my tv trying to get it to work & not buffer while watching Dune, I had to just play the movie through Air Play and it worked fine. Like why? Why wouldn’t the app on my tv work? What is the difference here? So frustrating.
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Kei
(@Kei19419555) reported
@hbomax What ******** is your problem ? OPEN SO I CAN WATCH SOME ******* TV. tf is this.
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Robert Randolph
(@RobertR91776340) reported
@HBOMaxHelp I reinstalled the HBOMAX app. No help. Checked network download speed: 59Mbps.
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movin on up
(@ishaboy_z) reported
@HBOMaxHelp please advise, multiple playback issues
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Robert Randolph
(@RobertR91776340) reported
@HBOMaxHelp I keep getting Playback Error When trying to watch GOT. I can watch other HBOMAX movies and series ok
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𝐤𝐢
(@tsnmikira) reported
we can fix this go get darren barnet. they the same person @hbomax