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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (33%)
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Playback Issues (29%)
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Crashing (18%)
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Buffering (17%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Wheaton |
Sign in | |
| Green Bay |
Sign in | |
 Goiânia |
Buffering | |
| Conroe |
Sign in | |
| Buffalo |
Crashing | |
| Buffalo |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Hope S.
(@HopeInspire) reported
@HBOMaxHelp Hi @HBOMaxHelp! I am using HBO Max on my Roku. I'm still being kicked out on startup. I've updated the app, I've removed it and put it back, and I have updated the Roku app. I don't know what else to do and I am getting frustrated. Help please??
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Alise Chaffins
(@alisechaffins) reported
@HBOMaxHelp How can I get Last Week Tonight to cast without a 905 error? I’ve uninstalled and reinstalled the app. It’s the only show I can’t cast. Everything else works fine. Thanks.
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James
(@ItsAllAboutDB) reported
@camerouninema @WrittenByHanna Because rich kids aren't woke! @hbomax fix this
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Issac 👑
(@kingissac_) reported
@hbomax Pay bills and save for rent & help my family
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Bri’s Bakes
(@__WorkInProgres) reported
@hbomax what the glitch?
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Joshua M Quirk
(@josh_quirky) reported
@hbomax Help support my mom.
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Movies On My Shelf
(@moviesonmyshelf) reported
@hbomax fix this app
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Cody
(@skreeeeeeeeech) reported
.@hbomax FIX THE ******* APP BRO JESUS CHRIST
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Cassandra-Marie
(@g0ddessofl0ve) reported
@HBOMaxHelp I’ve been trying to resent my password since Saturday. I just received the password reset email this morning (3:56 am) but it was expired. I requested another link today and still nothing. Are there delays? Please help :(
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billchurch
(@billchurch) reported
@HBOMaxHelp Dear Intern. I once shutdown a very important DEC Unix cluster as a young sysadmin because apparently "killall <pid>" on Linux doesn't at all work the same on DEC Unix... Whoops!
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miss__amandab
(@miss__amandab) reported
@hbomax Fix your app
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Jae Photos
(@jae__dubbs) reported
@hbomax Leave with respect or invest in more quality and equality with @ATTBusiness @WarnerMedia
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welp
(@ItsSchnitz) reported
Your app sucks. Fix it @hbomax
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vysethebold
(@vysethebold) reported
@hbomax Buy the world's biggest taco and shortly realize I can only eat a small portion of it, get sad, then go to work tomorrow.
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David J. Loehr
(@dloehr) reported
@RobHBedford @hbomax I've got more than a few that would work. One that I can only pitch to Disney+, long story. But most everything else? It'd work there.
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Wickedella
(@Wickedella_) reported
@hbomax Pay off student loans, pay off my car, pay off a few more bills then help my mom with her medical bills.
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Sahib Ari 🇬🇧 - Code Awesome28 on YT
(@CodeAwesome28) reported
@hbomax 1. Make scene of ZSJL 2 to help #RestoreTheSnyderVerse 2. Use it to make me rich so I can do the first one myself
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Samantha
(@Samanth40776734) reported
@HBOMaxHelp @thebptraveler Yes problems still exist after trying those methods. Mine fast forwards and the audio goes out almost every episode. After 2-3 episodes, have to reboot device or switch apps.
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Shoaib Khan Sudozai
(@5hoab) reported
Deep pockets ==> @jonathanvswan You edited the video of Imran Khan and aired out of context and incomplete answers. Shame on you. You are an embarrassment in the name of journalism. @hbomax Apologise and fix it!!
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myra. e. stenson
(@mygidg) reported
@hbomax Pay off bills and daughters bills, buy house for be and 1 daughter and with a mom in law home in back for old 1, buy new car s, than give money to caps and kids, bld a homeless shelter and food where they have to work to get back on feet hold down a job, the place have bed too
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Ashen One
(@nepsA_66) reported
@HBOMaxHelp So these are known issues. I was just talking to a rep named Maurien or something and she was acting as if there were no problems and it was just my devices. These issues have been consistent for over a month. This is bullshit.
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miss__amandab
(@miss__amandab) reported
@hbomax With $96,000, I would fix your app
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Jokesama
(@Jokesama25) reported
@hbomax Pay off my car and work on my house.
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Arthur Westside
(@1ArthurWestside) reported
@hbomax Pay off my debt and help pay my mother in laws cancer bills
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Mrs Jen koutroumpis® 🍣🍱
(@Missjen325) reported
@hbomax I buy my dream car mini Cooper . i help my family pay their bills
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Teoman K
(@kteomank) reported
@hbomax Invest and work to make the money to do Justice League Part 2 (then Part 3)
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Elizabeth ♡
(@Fuze83) reported
@hbomax Pay off debt an fix my house.
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Ariel fangirl Men
(@FangirlMc) reported
@hbomax $96,000? I would help dad with the bills like the water bills
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kidofseph
(@kidofseph) reported
@HBOMaxHelp I've already uninstalled the app and nothing has changed. There is no error message. The tv reboots and brings me back to the home screen.
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Christina Vancartier
(@chrisleecarey) reported
@hbomax I would buy groceries without feeling guilty that I spent my rent money…i would buy myself clothes without thinking i will not have light power…it will definitely help me feel more calm and more secure.