Is HBO Max down?
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (32%)
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Playback Issues (29%)
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Buffering (19%)
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Crashing (17%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Fort Worth |
Sign in | |
 Santa Catarina |
Crashing | |
| García |
Buffering | |
 Brie-Comte-Robert |
Crashing | |
 Torrijos |
Sign in | |
| Bron |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Carroll
(@ChrisCarrollDC) reported
Why is @HBOmax so crappy. Some of the best programming out there, worst app!
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Noah
(@Crimsonchin18) reported
@hbomax work plz
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SilentStickman
(@SethBrown9320) reported
@HBOMaxHelp I don't know what the problem was but I just checked it one last time and it's working again
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Nick Britton
(@njbritton) reported
Breaking - AWS was just attacked. Looks like it's from Ukraine. @hulu @HBOMaxHelp @netflix is all experiencing issues. Again, AWS is attacked and my sources say the attack is coming from Ukraine.
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TheRocknR
(@rockn_the) reported
@52Variables @hbomax @HBOMaxHelp asked me to DM them but they were miserably no help whatsoever
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Caer Esthar
(@CaerEsthar) reported
@HBOMaxHelp Every device. LG TV & Apple TV. Stopped streaming mid-movie and now there is no responsiveness in the app and it is giving me internet errors when my internet is fine. The problems & error codes (if I get one) keep changing. Looks to be server-end.
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no
(@hahsbejxi) reported
@hbomax trying to fix my **** but your app is ******* retarded
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Ben Blackerby
(@TheBlackerby) reported
@HBOMaxHelp HBO Max experiencing issues? I can’t open it on my Samsung TV or on my iPhone.
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Brandi Hamilton
(@BrandiHamilton) reported
@HBOMaxHelp @rockn_the Quit asking everyone for their TV model number. It’s clearly a widespread HBO issue, not a device issue. Soft resets don’t work. Internet is fine. Stop dodging.
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ikbenlex
(@lexos123) reported
@netflix @hbomax could you please help this nitwits and show how to make a proper adaption of the original material.
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TheRocknR
(@rockn_the) reported
@HBOMaxHelp This is seriously no help whatsoever
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QA Martin
(@QAMartin) reported
@hbomax is there a current issue with the service. Was watching and now saying an HBOMax system down error?
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hgtp://bookworm (📚,📚)
(@ShrimpTempuraz) reported
@Roku and @hbomax seem to be down right now, or at least having issues. Guess everyone got new TV's for Christmas?
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Eric Dejuan
(@ericdejuanphoto) reported
This is normal for #hbomax to be down. Great content, terrible service @hbomax
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Premchand Ravella
(@ravprecha) reported
@hbomax I want to cancel my subscription as I will be traveling abroad where HBO Max is not working. I was charged $2 on 24th Dec 20222, can you cancel these charges as well as subscription?
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andrea 👩🏽🦯
(@blind_girl_dre) reported
@HBOMaxHelp Attempted to watch on both Fire TV and iOS devices and it did not work on either.
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meredith
(@marydeathdeath) reported
@hbomax IM MID MOVIE AND IT KEEPS KICKING ME OUT. PLEASE HELP ME I NEED TO FINISH. RIGHT ON THE BASEMENT SCENE IN BARBARIAN. PLEASE
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TheRocknR
(@rockn_the) reported
@HBOMaxHelp I’ve tried to DM you and I keep getting the same redundant message! Is this what now passes for help? Is this your idea of customer service? If so, it sucks.
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DrakeGotsGold
(@bronyfnaf) reported
@J_Belcher23 @hbomax @HBOMaxHelp I had same problem I think there just update it I don’t know.
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David Conrad
(@RealSmokey3) reported
@HBOMaxHelp Hey guys. Thanks for reaching out to follow up. The service was down last night for about 15 minutes or so. I kept exiting and restarting and it came back up. It appears to be a peak hour peak day sort of issue. All good now.
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Swampi
(@donald680) reported
@hbomax Christmas Day....website not working, app not working, streaming not working. Wow! 4000 plus complaints so far about this.
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C.T.
(@CT9397) reported
@HBOMaxHelp How do I get help here? Gomorrah Season 2 suddenly stopped showing dubbed option starting with episode 5 on both Samsung app and on your website. Did you get lazy and stop dubbing it in the middle of the season or is it a technical problem?
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ab
(@adamatheproblem) reported
@hbomax please fix the app now
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Legit
(@LeggettWyatt) reported
@hbomax app is the worst. Just trynna download some episodes for my flights but all i get is errors. Merry Christmas
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anna
(@HilkeAnna) reported
@hbomax fix the thingy i need to finish watching white lotus
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Goblin King 🌈
(@ArtsyFemin1st) reported
@mediachecker @HBOMaxHelp Not working in SC.
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Sophia | Beauty in a Backpack | Conscious Travel
(@SpiritedSoph) reported
@hbomax I'm in Ecuador, your website says HBO is available here but its not working! Please assist
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Roberto Pineda
(@Robehhh_Jr) reported
Hbo wtf I’m just trynna watch Christmas movies bro fix yo **** @hbomax
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~thiccalyptus~
(@thiccalyptus) reported
So you’re gonna sit here and tell me that HBO max took blade runner 2049 off it’s service when I was halfway through watching it. @hbomax you’re gonna have an influx of suspicious packages arriving to your door step so help me god
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mrpoopybutthole
(@pooperOG) reported
@HBOMaxHelp it’s not working bruv