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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (31%)
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Playback Issues (27%)
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Crashing (20%)
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Buffering (18%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Buffering | ||
| Sign in | ||
| Crashing | ||
| Playback Issues | ||
| Playback Issues | ||
| Playback Issues |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph Donati
(@Tindurbox) reported
@hbomax and @xfinity, your app is literal trash. What could be simpler than OnDemand? Maybe an app that won't play the next episode and errors on every request? Stop trying to fix things that aren't broken by breaking them... Stop effin with my Sesame Street machine!!!
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America has been Rebooted
(@thestereogod) reported
from
Kittery, Maine
@hbomax why is it that I’m paying for your service to only have your app constantly crash on the @Xbox? Have you tried reading your reviews? There’s a consensus that your content is great but your app developers are trash. Fix this ****.
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Susan Duncan
(@Dunkhead222) reported
@hbomax Never could get this to stream. Paid 14.99 to watch on my computer only. I stopped my subscription and they only gave me 2 weeks out of the month for the full months payment. Never had this problem with any streaming service and I've had them all. Never do HBO Max again.
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Cristian
(@Cristia00781508) reported
@hbomax The max originals are the worst things on the plataform (excep for The Flight Attendant). Please make better originals than this!!!
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Emily Kaht
(@EKaht) reported
@iowntheterf @hbomax I like to think that at this point, only actors who agree w/JKR on this issue would even be offered or accept roles to begin with. Anyone who accepts is going to be accused of "harming trans kids," so they'd better know what they're getting into and be ready to hold their ground.
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Trae Grise
(@TraeGrise) reported
@HBOMaxHelp What is the point if I can’t sign in or am being forced to renew a subscription when I’m already subscribed through my TV provider??
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Jamie Karr
(@jamieakarr) reported
@SupesBatsy @snydercut @hbomax We're terrible. GvK moves out of the way but we still want ZSJL a week earlier.
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KB24 Stan
(@drichfresh2def) reported
@__justtommy @ThePRHOdeucer I’m not, but what’s the @hbomax login though? 👀
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Madds
(@mediamaddie) reported
@hbomax This was awful🤢
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Brian Jensen
(@Evangelion217) reported
from
Manhattan, New York
@HBOMaxHelp - Your app keeps freezing and crashing for some reason today. Why? Can you help?
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K.C. Cornell @ #SaveDuckTales2017
(@Robertkiddcarl) reported
@hbomax I want Scooby-Doo and #thosemeddlingkids to help me!
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jojo exotic
(@jozarka) reported
Why does it feel like I’m rewinding a VHS every time I try to rewind HBO max? @hbomax can y’all fix that it’s awful. It goes back like one frame at a damn time
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grace
(@bIairswaldofs) reported
@smmroberts @hbomax HELP?!!???
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colinwhite
(@colinwh27302128) reported
@optimum @hbomax Nobody care about that corny **** yo fix our internet
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Rest Up Laventez ❤️
(@BaddNOBxtch) reported
@ShowTimeHare @SmittyLu54 @hbomax Let me get yo login lol
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jojo exotic
(@jozarka) reported
@JoseWorldPeace @hbomax Please help 😭 I fall asleep and then can never watch it again bc I don’t have an hour to rewind
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Kathy Price
(@kathypwd) reported
@hbomax This is the worst movie ever!
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Vince
(@VinRom11) reported
@hbomax can you please fix your buffering issues? We have gaming internet speed and HBO is the only things that stops to buffer every time we watch.
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Jim Lochner
(@JimLochner) reported
Having trouble streaming @HBOMax on my cell phone It streams the show for about 1/2 hour and then the screen freezes while the audio continues Any one else have this problem Is it because AT&T (@HBOMax's owner), a major cable company, does not want users "cutting the cord')
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Mr Bregman
(@GuppityFrogway) reported
@hbomax could you please fix this problem, when I try to connect my existing account to my phone through hulu, it says. "sorry, your hulu subscription doesn't include access to this app. watch hbo content via the hulu app or visit your hulu account to manage your subscription."
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Tom T
(@TTolman) reported
@HBOMaxHelp So speed is NOT the issue? Thanks
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ojg111
(@ojollie) reported
@problematicjoz @hbomax My error, sent to wrong account.
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Olly
(@thephlegmfatale) reported
@hbomax Way to reinforce all the worst stereotypes about polyamory 😤 I only had to see this trailer to know these people are insufferable
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Marsh
(@MJ_PARKS) reported
@LumberjackRy @hbomax @WonderWomanFilm Did you hear about the rumor of a possible queen Atlanna series? I think that could happen Nicole Kidman and HBO have a great relationship. Atlanna and Mera together would work to.
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dizzy cow
(@stonoian) reported
@hbomax the world has moved past the need for more live action Harry Potter (especially becuase R*wling’s terf *** doesn’t need more money) I humbly request an adaptation of the Broken Earth trilogy by @nkjemisin instead 🙏
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Karel.Media
(@reallykarel) reported
@wbpictures @hbomax Not a worthy property for any of them. Devolves in to a movie about the cops themselves and forgets all about the serial killer really. Script needed help.
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Timothy is all in
(@Timothy67391581) reported
@DaRellB_ @hbomax The problem with this statement is there isnt anything to know about Godzilla or the other monsters they just are they exist to look cool an cause destruction thats why the human plots are added
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Josh Williams
(@joshdw1) reported
@lennonpatton @discountcompost @hbomax Excited to check it out! It would be nice to have a transfer that isn’t terrible
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David Gorski, MD, PhD
(@gorskon) reported
@NorsEllie @AlexandraErin @hbomax Basically, this looks like the best we can expect to get, and just restoring #Babylon5 to its original 4:3 aspect takes care of a lot of the problems with the CGI and other issues. It really does look surprisingly good given how old the masters are and how the CGI was SD, not HD.
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ashley ray
(@arayyay) reported
@hbomax you chose the absolute worst stereotypically poly couple thank you for that