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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (31%)
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Playback Issues (27%)
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Crashing (20%)
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Buffering (19%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 São Francisco do Sul |
Sign in | |
 Holden |
Sign in | |
| Aurora |
Buffering | |
| Portland |
Buffering | |
 Chihuahua |
Buffering | |
| Monroe |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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ABFan992
(@iveselinovic) reported
@hbomax @HBO I am having trouble streaming this movie on the app!
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Vince Nicholes
(@vnicholes) reported
@HBOMaxHelp @roomaline Continues to happen to this day. HBO knows what the issue is, they simply refused to fix it
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Filo
(@filipporizzi87) reported
@HBOMaxHelp The HBOMax app stutters heavily on my Xbox Series X, I cannot watch anything. It is the only streaming app among those I use with this issue. Can you please look into it? I have seen several people reporting the same thing across multiple platforms
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Dumpster Boy
(@Dumpsterwelder) reported
@mindykaling @velmatheseries @hbomax A terrible writer
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marcⓋs
(@finrodsmelotorn) reported
@STELMARlA @daemonsanddust @hbomax No problem! Location restrictions are really frustrating
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lev • 🌿
(@shivtheclicker) reported
.@hbomax mate pls do not let jan 15th be an error on tlou series.....!!!!
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Straight Shooter
(@CreepyB4by) reported
@hbomax Should have picked different actresses. Terrible casting job.
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Ryan
(@OSYRYS_YT) reported
@hxly12br @HarryPotterFilm @hbomax They did for a while it was awful lol a lot of people were watching them for the first time too
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C. Gardner
(@AbkKyle) reported
The @hbomax app is easily the worst streaming app out there. #WhiteLotus
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Gurney Buchanan
(@gurnben) reported
@hbomax I'm seeing severe stuttering/hitching when streaming via the HBO Max app on am Xbox Series X (and no other devices). Is this a known issue? If so is there a timeline for resolution or a workaround (outside of using another device)?
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brad
(@Bradley_1001) reported
@AZCardinals @hbomax Cant wait to see how terrible this staff is
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tesladriverperson
(@tesladriver2022) reported
@HBOMaxHelp You all know PIP isn’t working. Please fix it. You all removed it from the app; add it back please!
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Eddie 4 4 4
(@Rgonzo444) reported
@HBOMaxHelp Samsung series 7 smart TV, but how is my device the problem?
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Steve M Is Pro-Abortion
(@Refracture_) reported
@Simply_Rabbi @hbomax yeah, even the first season had its issues but this is next level.
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Ivanilde Terezinha Bról Santos
(@BrolIvanilde) reported
@HBOPR @HBO @hbomax Jer33:3Call to me, and I will answer thee, and show thee great and mighty things, which thou knowest not. Jesus says that we err (sin,transgress, go beyond what is written and violate the mandments) because we do not know his word and the power of God.Sin is more work than asking
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Loki
(@SolarWindWaste) reported
@hbomax @TheLastofUsHBO @HBO It's a garbage, the sign in fails randomly now 2 days in a row.
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C. Gardner
(@AbkKyle) reported
@HBOMaxHelp I can probably help you, here’s a tip, hire a better dev team.
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Loki
(@SolarWindWaste) reported
@hbomax This is sht. second day sign in fails for no reason. Down detector went up after about 4 pm both days. Fix your f ing system and you owe me 2 days worth.
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Loki
(@SolarWindWaste) reported
@hbomax @TheLastofUsHBO @HBO Who cares, since I can't sign in. 3rd day. Fire your programmers.
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Esme
(@Char_Addams) reported
@hbomax how does your app still suck so bad? I know everyone complained and i guess you did nothing. Episodes dont buffer fully, if i put my charger in while using the app i have to close it cuz it freezes the screen. Seriously yall suck. #screamingintothevoid
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TALAN
(@talanmc) reported
@hbomax Your app doesn't work half of the time. Please fix it! #HBOMax
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Loki
(@SolarWindWaste) reported
@hbomax Still broken, can't sign in, 3rd day. Now it just flashes no message or anything. FIX IT.
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joe
(@00zymand1as) reported
@hbomax Worst case scenario. I’m worried, darling
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Loki
(@SolarWindWaste) reported
@hbomax GD it. you have turned your channel into a problem, not entertaining at all.
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CRICKM
(@MorelandCricky) reported
@HBO @hbomax don't bother it's terrible
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🇺🇦 jethro. 🗯
(@jethrostudio) reported
@hbomax has got to be the worst streaming service ever. Some of the best content... And worst execution. Y'all blow guys. You suck.
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Ryan McMillan
(@RyansFeexins3_5) reported
Thank you @hbomax for adding the Harry Potter series back on the app the day I have to stay home from work sick!
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tesladriverperson
(@tesladriver2022) reported
@hbomax What’s taking so long to fix PIP?
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Sherwood Lovehead
(@NandoTheManDoe) reported
@Not40oztotony @horrorstills @hbomax Not terrible lol
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Commando
(@CJmmando) reported
Yo @hbomax Xbox frame rate issues is still a very big deal and after a month we’re getting tired of it.