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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (35%)
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Buffering (23%)
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Sign in (21%)
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Crashing (18%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Racine |
Buffering | |
 St. Martin |
Buffering | |
 Sherbrooke |
Playback Issues | |
| Innsbruck |
Crashing | |
| Crestview |
Playback Issues | |
| San Jose |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Ere Coach
(@erehealthcoach) reported
@hbomax Did the platform crash?
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Joe BYRON
(@Xnyum) reported
Anyone having problems with @hbomax ??? I’m trying to watch Peacemaker and it keeps crashing 🥴
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Drew
(@Drew_Mar10) reported
@HBOMaxHelp need help streaming peacemaker on roku device. The app keeps quiting
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Retailnoire
(@retailnoire) reported
@hbomax I pay $9.99 for my subscription. Why does "And Just like that" keep crashing & kicking me off the app? Other shows are working. Fix this!
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Rox
(@RoxsRants) reported
Why is @HBOMax crashing on season finale night?!? I’ve had no problems the other 9 weeks.
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Undy a Hundy
(@UndyaHundy) reported
@hbomax this weekly rollout of #raisedbywolves was a terrible idea. Cancelling my sub until mid-March when I can binge it. Totally takes me out of the show.
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thelittlefriar
(@thelittlefriar) reported
@hbomax our subscription will start to load a program and crash. It returns to the Roku Home Screen. I’ve updated all the software. Is there a fix?
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Kristen
(@KristenInTN) reported
@Beelissa @hbomax Nope, a lot of us having the same problem
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Kristen
(@KristenInTN) reported
@RokuSupport @a_random_book I did all this too and it’s not working. Can you and @hbomax get together and fix this for all of us having the same problem who are paying for a subscription that isn’t working and stop acting like it’s all of us? Thx.
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Dai💙
(@aprettydai) reported
@hbomax fix y’all damn app
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Amber Jalbert
(@RogueCrocus) reported
@hbomax anyone else having issues watching the new @AndJustLikeThat ? Keeps force closing the app as the episode starts
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Kevin Cotta
(@kevc1980) reported
@Itsanniechang @hbomax @DCpeacemaker You did such incredible work tonight. What a freaking twist!
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BT
(@billthay) reported
Seriously, the @hbomax Roku app is the worst piece of technology that currently exists
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Sweet T
(@MaconSweet) reported
@HBOMaxHelp Apparently it's only when I click on the newest episode of Peacemaker, because I watched I am number 4 with no issues.
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Miranda Hobbes' Cheap Wig
(@HobbesWig) reported
@AndJustLikeThat @hbomax Rock totally owned Charlotte. Got all the candy. Didn’t have to do the work.
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scott mcgondel
(@mcgondel_scott) reported
@hbomax how bout u fix ur fuckn streamn service tht I pay 4? I pay for 7 other 1's n have no issues. Yours 4 some reason skips, stalls, freezes, delays, etc the first 30- 120 seconds on EVERYTHING I try to watch. I have spokn 2 @ least 10 different people, it happens to everyone
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Artboy
(@kevtheartboy) reported
@HBOMaxHelp App works for about 2 days now it wont open at all. Thinking about bailing altogether. Why pay for something that wont work?
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TheFashionAuthority
(@bobbiekingsbury) reported
@AndJustLikeThat death is not a break up and the fact that someone wrote that into the script is morbid. And everyone knows that Berber’s post it note was Carrie’s worst break up story @hbomax don’t renew this stupid show
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Tyrone Bartholomew Jenkins IV
(@blabbleofkings) reported
@hbomax when is Dune coming back to the channel? Help a brother out
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ElectricGoose
(@ElectricGoose20) reported
@HBOMaxHelp App on Roku TV keeps crashing when I try to play a show. I already tried uninstalling and reinstalling app. Help!
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kels
(@knipslip) reported
@HBOMaxHelp @RogueCrocus Someone tweeted this 3 hours ago. How have you not fixed this issue by now?
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greg trainer
(@_gregtrainer) reported
@JohnCena @DCpeacemaker @hbomax I can’t get it to play. Hbo max sent me some tips to fix it but they don’t work
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Nan Houston
(@NanHouston1) reported
@HBOMaxHelp Still not working
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Pablo R
(@PabloR0bles) reported
@hbomax app keeps dropping the sound every time I click on a new show wth is going on @HBOPR i know it’s not the @AppleTV all other apps don’t drop the sound like yours! fix it!
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Gator5000e
(@Gator5000e) reported
@HBOMaxHelp Watching the app on my Apple TV 4K 2021 this evening and all shows are being listed as HD, 5.1 audio including shows such as peacemaker and Raised By Wolves season two. HD only. No 4k I’ve rebooted and reinstalled the app to no avail. Help. TY.
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dino
(@pzeset) reported
@HBOMaxHelp @bcwtigerfan Text me for help
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Cain Aidan Friedman
(@_Mark_of_Cain) reported
@Itsanniechang @hbomax @DCpeacemaker Once I got in "trouble" working a haunt bc I kept gargling the fake blood and letting it fall out of my mouth... don't worry, I'm not method or anything.
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Sweet T
(@MaconSweet) reported
Is anyone else having a problem with @hbomax today when trying to watch the newest episode of Peacemaker?
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Jenny Torres 〄
(@jsendslove) reported
@HBOMaxHelp Why doesn’t your Twitter account acknowledge so many people have issues with your streaming service? All I have to do is search hbo max and “crash” and “not working” automatically comes up. I have never had so many issues with a streaming service. What r you doing to fix this?
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Scott Hoch
(@FromtheKCThread) reported
@hbomax on fire stick suuuucks. I'm subscribed through @YouTubeTV and every week or two I have to sign in again bc it thinks it's expired. So frustrating. Fix y'all's app!