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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (32%)
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Playback Issues (30%)
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Crashing (18%)
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Buffering (17%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Buffalo |
Crashing | |
| Buffalo |
Crashing | |
 Zapopan |
Sign in | |
| Woodland |
Sign in | |
| Orlando |
Playback Issues | |
| Saint Paul |
Video Quality |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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John McCain’s Ghost
(@SenMcCainsGhost) reported
@drjmftspeaks @hbomax That’s the point. Zaslav didn’t own WB when they made WW84. Wonder Woman (2017) was great. Then Emmerich, Ann Sarnoff, and Hamada made Joss Wheedon Justice League, Birds of Prey, WW84, Batgirl, Blue Beetle etc… Zaslav wants quality films like The Batman.
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Erika J Bennett
(@erikajbennett) reported
@JoyOfodu @hbomax Joy, who told you to turn our work 1:1s into a sketch?!? LOL (I kid!!)
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Chronically Fab Misster
(@LeFeefs) reported
@HBOMaxHelp Captions don’t show up for any shows. Even though I have them on and they work everywhere else.
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Mundo
(@alloverMundo) reported
@hbomax I'm so tired of waiting for programs to load, I've called technical Support over and over and over... The programmers have not fixed the issue and it's been there since HBO Max launched. Therefore I HATE HBO Max
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Andrew Jones - On Spec
(@EthanRunt) reported
@HoopersX @hbomax And Children (clicking this sends you to a never-ending loop of that terrible Reitman movie)
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8traxrule
(@8traxrule) reported
@HBOMaxHelp @WriteOnSteph Stuff like this is why you’re in trouble. Hopefully they fired the people responsible.
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BooksBeauty&Blessings
(@BookBeautyBless) reported
@HBOMaxHelp @CStrable I am experiencing the same issue with Game of Thrones and Chernobyl. Numerous phone calls with customer service to no avail. Last phone call stated this is now in the hands of advanced customer support. But it seems like nothing is getting it done.
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Hexadecimal Trash 🇺🇸
(@0xTrash) reported
@HouseofDragon @hbomax Of all the irredeemable unlikable killers in GoT, the targaryens are the absolute worst.
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Joshua Eric Holcombe
(@JoshuaHolcombe) reported
@bohnjennett @hbomax For instance? Zaslav said they canceled Batgirl and Scoob because they were not up to the quality they expected.
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alex marco
(@TheAlexMarco) reported
@robertliefeld @hbomax HBO Max and Discovery+ will be merged next year into a new service with a new name (and I assume similar to HBO Now transition into HBO Max, your login info will remain the same)
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Tex
(@doomslayr666) reported
@DiscussingFilm @hbomax and @WBHomeEnt are trolls. Any exec with a “vision” is a problem. Abusing your creators and fan base is not good business ethics and David Zaslav is a ******* who doesn’t know comics or cinema.
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HoopersX
(@HoopersX) reported
New @hbomax login screen: Men Women
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BooksBeauty&Blessings
(@BookBeautyBless) reported
@coryrae12 @hbomax I am having the exact same issue
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Darnell Roberts Jr.
(@DarnellBebop) reported
@hbomax Get to work
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Cera
(@CeraKatherine) reported
@HBOMaxHelp @Love4Yo95312565 Why is it that your autoplay cuts off episodes sometimes right in the middle of said episode? Every other app I have doesn't do this. They wait until the credits start to queue up the next episode. Really need to work on the timing of your autoplay queue up, HBOMAX
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Nick
(@NickBazaine) reported
@melaniemunie23 @hbomax Please no. What a terrible show.
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Ed 🇲🇽
(@eddyunderground) reported
@robertliefeld @hbomax New app, same login, probably higher price.
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theaspectoftwilight
(@theaspectoftw) reported
@HBOMaxHelp I have so much feedback for you. If only I had the time. And it sucks, because I’m paying and you’re full of bugs. Off the top of my head: 1. When screen is off no next episode is played. 2. Downloaded episodes do not move to the next automatically. Please help #HBOMax.
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FanGirlforever
(@BooksmartBabe8) reported
Rewatching the Britney Murphy doc on @hbomax makes me wonder the true talent and star she was. And i can't help but wonder if she would lived and been better off never knowing Simon.
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Cera
(@CeraKatherine) reported
@HBOMaxHelp Why is it that your autoplay cuts off episodes sometimes right in the middle of said episode? Every other app that I have doesn't do this. They wait until the credits start to queue up the next episode. Need to work on the timing of your autoplay, HBOMAX.
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Joshua Gillin
(@jpgillin) reported
One small comfort about @Discovery ruining @hbomax is that @hbomax’s UX is so terrible you can barely use it anyway.
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ash
(@wormhabitat) reported
@hbomax give me the account password. i can fix this 🫶🏽
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Sarah Manson
(@smanson1961) reported
@balfenation @hbomax @BelfastMovie No problem. That's what the rest us who aren't in the US, UK or anywhere else in the world are for. Always happy to help.
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Hoodoo Active
(@drjmftspeaks) reported
@SenMcCainsGhost @hbomax This claim about Zaslav seems at odds with his prior track record with reality shows that are the cash cow of the Discovery brand—how is the guy who gave the world ‘90 Day Fiancé’, ‘Amish Mafia,’ and ‘Naked and Afraid’ now be freaking out over “quality” content?
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Jake (Horror Movie Stan) 🅰️
(@WhatUpItsJake_) reported
@hbomax When I try and watch South Park on HBO max it cuts off, and won’t let me watch it. Fix this.
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Keisha 🦄🧬
(@LuhPasta) reported
Why every time I try to watch #SweetLifeLA It don’t work? @hbomax ?!!! 😡
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Marisa 🌻❤️
(@MarisaWriting) reported
@Mcshan2 @Variety @hbomax Oh good! I don't feel so terrible now lol they really do suck you in.
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Dana
(@danat324) reported
@wbd @hbomax if you cancel Young Justice after giving S5 such a great setup is2g I will CANCEL my subscription! You have so many important issues you're tackling! plus Heros in Crisis plot? #SaveEarth16 #YoungJusticeSeason5
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Jacqueline O Moleski
(@JackieOMoleski) reported
@Asylum_Wolf1234 @GabrielleB88 @hbomax And that is just nuts! Honestly, the guy in charge of Discovery is begining to sound like a spoiled incel who takes advice about DC from the worst sort of toxic gatekeeping fanboys.
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Joshua Gillin
(@jpgillin) reported
@spencerfleury @Discovery @hbomax Some of the interfaces are deliberately “bad” so you discover content, like Hulu or Netflix. But HBOMax is legitimately unusable. Instructions aren’t clear. The FAQ is useless. None of the categories make sense. It’s a mess.