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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (28%)
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Buffering (28%)
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Sign in (22%)
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Crashing (18%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 El Paso |
Buffering | |
| Lexington |
Buffering | |
| Philadelphia |
Sign in | |
 Berlin |
Playback Issues | |
| Queens |
Buffering | |
| Groß-Umstadt |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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greenlighterthief
(@thegreenghoulii) reported
@hbomax probs muted key phrases cause that’s how these companies work. WHERE’S THE REPRESENTATION Y’ALL? COME THROUGH WITH THAT **** OR FOREVER HOLD YOUR ANTISEMITISM. @HBOMaxHelp I KNOW THIS AINT ON YALL BUT SOMEBODY GOTS TO SEE IT.
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Rose
(@tinkaknit) reported
Ahh obvious typo is obvious. Work will be fine. I can do this. Pretending to have my **** together has been my MO thus far. @hbomax please give me the certainty of more OFMD so I can sleep? Happy to wait years for the content, I just want to know. Thanks.
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🍇TOUCAN🍇 🏳️🌈 | SAVE WINGS OF FIRE
(@ToucanTheRainW1) reported
The team who worked so hard on #WingsofFire AND Tui ALL deserve to have their hard work and the beautiful world they've created be seen. Even if not by Netflix, then by somebody else, do we know how to contact @hulu or @hbomax to bring their attention to this? #SaveWingsofFire
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First and Felony
(@firstandfelony) reported
@HBOMaxHelp My wife pays for a subscription through apple but when we try to sign in (via Xbox or roku) it says that we don’t have a subscription… it only works on her phone at the moment…
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Eddie Vale
(@evale72) reported
It's unfathomable how HBO forced everyone into @hbomax which is the biggest pile of garbage ever & that they just decided to keep not making it work??
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This American Adam
(@adamconner) reported
@evale72 @hbomax This paramount plus unusable interface erasure!
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Holly Barrass
(@hollace_b) reported
@crastle13 @HBOMaxHelp DM them! I got a fix
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Randy Oreens
(@ItBegins2012) reported
@CNNPR @hbomax @CNN They are really going to keep trying to make this work, nobody is going to watch that
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Ryan
(@TheDirtyPolak) reported
@WestworldHBO @HBO @hbomax S1 was great. 2 was bad and 3 was just horrendously awful.
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vi✧ (#SaveWingsOfFire)
(@Canonbro051) reported
@WB_Animation please, just put the #WingsOfFire show on @hbomax, don't let the hard work of YOUR WORKERS go to waste on a whim! #SaveWingsofFire
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Elva Carter
(@CarterElva) reported
@LoLoVonZ They needed to introduce them with Wonder Woman or on HBOMAX with their own. Honestly they will only work with the Justice League, or with the Titans. @thedcnation @hbomax .
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Jawny Reb
(@APChill1) reported
@CNNPR @hbomax @CNN Making him work. #disaster. #chriswallace
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the black Rock Lee
(@Stormaggeddon) reported
@HBOMaxHelp After trying to load for a minute I get an error message
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hj.etage 🏴☠️🏳️🌈 RENEW OFMD
(@solidly_fluid) reported
uuuuhhh guuuus you are going to lose SO many viewers soon if you don’t fix it @hbomax did netflix teach you nothing? #RenewOurFlagMeansDeath
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Michael Hageman
(@MikeHageman820) reported
Hey @hbomax my app hasn’t worked for over a month now. Wtf am I even paying for. I’ve tried all your trouble shooting bullshit and still nothing.
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Leah
(@Makeawish3) reported
It would be great if you could fix your app so The Tourist wouldn’t keep playing in Spanish when my tv and apps are all set to English. @hbomax
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river talesien 💛💛💛🏳️🌈
(@RTalesien) reported
With advertisers likely pushing this, a streamer like @hbomax could take up where they leave off, but still leaves the problem of how marginalized people are being **** on from every angle.
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XL Center Enthusiast
(@westbromconn) reported
@walls_edward @hbomax @Xfinity totally completely broken and cant be used
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Cheese
(@lordcheese40) reported
@CNNPR @hbomax @CNN this should help his ratings...
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XL Center Enthusiast
(@westbromconn) reported
@walls_edward @hbomax @Xfinity I had to just log in with roku. it would work once after unplugging the box, but even that stopped working.
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Drealspoken
(@Drealspoken) reported
I think @hbomax should give us a Thriller 🩸 🔍 Horror set in the 1960s & 1970s live-action Scooby Doo mystery series for Adults. this #velma project should be shelved I think they shouldn’t do it. @hbomax should work with @WriterRAS for this project
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ChipMaps Cartography
(@ChipMaps) reported
@hbomax @mindykaling If this is an adult cartoon, why the hell does the animation look so ******* terrible?
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Molly
(@mollysavage) reported
@hbomax fix your ****. The app sucks. Across platforms. IM TRYING TO WATCH ROME
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📚🥃 J. Lane 🌻🥁
(@jlanerocks) reported
Update! I found the button! It’s a really tiny circle with an arrow on it. I would have recognized it sooner but the @hbomax makes everything so tiny I can’t make it out with my terrible vision.
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Martina ✨✨
(@goldenlikehs) reported
@hbomax fix your app pls, ty
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Christin
(@crastle13) reported
@HBOMaxHelp @hollace_b Mine just starting doing the same thing! Y’all need to get a fix for this, it’s obviously not just one or two users.
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Mad Hatterist
(@madhatterist) reported
Hi @hbomax! Fans around the world had their #MomentRuined when Prodigal Son was cancelled - in fact, it was a lot more than a moment that was ruined! You can fix it all and get a great show with global fans if you #SaveProdigalSon! Hugs & kisses, Hatters
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~
(@richonnescamino) reported
help a guy out @hbomax
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🇺🇦 Calvin A. Allen 🇺🇦
(@_CalvinAllen) reported
@SQLRockstar @hbomax “Hi, I’m getting an error trying to watch a video.” … “Ugh sure - six two three alpha two six seven seven dash zero charlie four foxtrot dash four two foxtrot zero dash echo seven two zero dash five zero seven foxtrot seven nine one six nine alpha two nine”
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Eddie Drnkyourmlkshk
(@walls_edward) reported
If there's ever a worst app than @hbomax coupled with @Xfinity cable you'll never discover it. Completely impossible