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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (27%)
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Buffering (25%)
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Sign in (25%)
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Crashing (20%)
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Video Quality (2%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sacramento |
Sign in | |
| Renton |
Sign in | |
| Santa Maria |
Playback Issues | |
| Newark |
Sign in | |
| Mount Pleasant |
Sign in | |
 Montechiarugolo |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Whitty Huton Wuld Toor Manager
(@wittykitty5) reported
What is y’all problem??? @hbomax
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Rafael Canelas
(@thewhitestark) reported
@HBOMaxHelp @Micha70875128 I have an issue on PS4, i watch with subtitles ON, but after the 1 hour mark in every content, the FPS starts to drop constantly overtime. If i turn it OFF the FPS return to normal. Do you have a fix for this issue, it's been months i couldn't watch the service?
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angela bassett’s oscar campaign manager
(@deluxediscodiva) reported
WHAT IS YOUR PROBLEM @hbomax
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Nate Berger
(@NateDudeBergs) reported
@videoblivion @hbomax There’s really not that many good shows on hbo so this isn’t going to help their subscriptions
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Raphael Fils
(@RaphaelFils) reported
With all these streaming TV Show cancellations over at @hbomax I may have to cancel soon. Adding @discoveryplus reality TV was cute maybe in the 90s - 00s but today I need high-quality comedies + dramas.
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Indigo Moonchild🌙
(@pumpkinnotspice) reported
Why is my @hbomax not working?
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Evan Schwartz
(@ev_schwartz) reported
My least favorite part about having an @hbomax account is not being able to sign into it using the correct login credentials.
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Jake
(@merlesweatpants) reported
Just found out @hbomax canceled minx. What a terrible decision
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MJay
(@MJay919) reported
@hbomax Your app broken this weekend, can’t stream anything. Just buffering the whole time.
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マット
(@Yoi_Oni) reported
@mistahfu @hbomax What I did to stop myself from getting spoilers is I blocked the words. This really help with spoilers.
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Kylie Kiel
(@Kylie_Kiel) reported
@HBOMaxHelp We have not been able to use the app on PS5 for a few days now. It crashes when we try to watch any show. Tried all the tips on the site, including uninstalling and then restarting the PS, then reinstall. Please help!!
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Lazy Greentext
(@GoodLawgic) reported
@PrimeVideo @hbomax BTW there are multiple versions of this film available on Amazon Prime, I'm specifically talking about the one that is included with HBO MAX. This is the only video that I have come across that does this. This is the default audio, and the only audio available. Please fix it.
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Jane Smith
(@plainjanes617) reported
@hbomax what’s the deal with the app? Haven’t been able to login for days. Get it together. App has great content but who cares if we can’t log in?
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carey
(@brokebackstan) reported
@hbomax FIX YOUR DAMN BUDGET IM SICK OF THIS
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noob
(@da_nn_iel) reported
@hbomax pls fix up
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Mark Constan
(@markconstan) reported
@paramountplus you have some great content but I am close to bailing bc the app is terrible to operate. Poach some @netflix and @hbomax Talent.
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karen dano
(@onmylanai) reported
@hbomax Am I The only person in the world that is bored stiff from this drama? I’ve tried 4 times to get into this but I think it’s beyond terrible !
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nnnyeah
(@vnfortvnatesovl) reported
@hbomax please tell me, WHAT ******** is the point of paying for the ad-free plan to download my shows for work if I can’t even ******* access them offline without a connection??????? y’all are straight up scamming us.
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ceej
(@dietcokecowboyy) reported
Bro i hate you @hbomax, what an awful ending to the season #TheWhiteLotus I will NOT be tuning into season three
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Summer Martin (She/Her) 👋🏾
(@summergory) reported
from
Plano, Texas
What is @hbomax doing? It feels very reminiscent to Twitter under new management. Let’s just fix what isn’t broken. 🙃😕
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ИAILED
(@nailedpod) reported
@hbomax Why won’t hbo max work on ps5 rn
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Delm dos
(@daeld21) reported
Lucia sucks in Albie and Dominic with her “damsel in distress save her from the ****”scheme for the $50k plus expenses! Great pay for a weeks work! Those American men are pretty dumb after all! #TheWhiteLotus @HBO @hbomax
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Osvaldo Castillo
(@osvaldo_scas) reported
@hbomax You know is annoying you don't offer subtitles in spanish and more languages. Fix that
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Joe
(@shadowdra126) reported
@adultswim @hbomax the Yule Log is not working. I click it and it tells me it isn’t available in my region (US)
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Bathilda Backshot
(@coolizzle) reported
Yall NEED to fix your app @hbomax my iPad should not want to blow up every time I press play
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Evan Schwartz
(@ev_schwartz) reported
My least favorite part about having an @hbomax account, is not being able to sign into it using the correct login credentials.
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🇧🇷 Elton Chagas 🇧🇷
(@elton_achagas) reported
@PratikJ02400136 @hbomax @HBO So you really don't know this history. Its mostly about personal issues than fighting zombies
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agos 🇦🇷
(@anazmermaid) reported
@hbomax fix your mess
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GLENN X
(@GlennDeLaCreme) reported
Erasing art from existence - just for a tax write-off - is the lowest of the low. I don’t know how any creative could ever work with @hbomax ever again - truly the scummiest streaming platform.
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Jen
(@CharliNye) reported
@Variety **** @hbomax for this. It was a fantastic show and I was really looking forward to the second season. What a garbage move to yank it after it finished production on the new season. Maybe @Showtime can pick it up. This new deal at HBO is awful for everyone.