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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (31%)
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Playback Issues (29%)
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Buffering (18%)
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Crashing (17%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Orlando |
Playback Issues | |
| Saint Paul |
Video Quality | |
| Seattle |
Sign in | |
| Chambersburg |
Sign in | |
| Bel Air |
Crashing | |
| Chamois |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Gage
(@GageNasty) reported
@hbomax my account was hacked, they changed the email & password, and now I can’t access it. Please help
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Knee Knee Leakes
(@cheftrenay) reported
Fix your app bro. It's the worst. @hbomax
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Muhammad Talha Saleem
(@itsTalha97) reported
@el_capi_de_siam @hbomax @DiscoveryIncTV I thought the WanerBros very good being creating DC comics films or animated. When I was kid I am big fan of Justice League Justice League Unlimited. But now they don't deserve it. Zack Snyder work in MoS BvS & ZSJL truely show the worth DC movies. #RestoreTheSnyderVerse
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Gage
(@GageNasty) reported
@HBOMaxHelp @p10q @jasonkilar I’m having the same problem! Can’t access my account because someone changed the email & password! Please help!!
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ECKSJAY | OAKLAND
(@ecksjay) reported
@DanteRoss @hbomax Weird, never had any issues with it on Apple TV or iPad.
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Luit Dev
(@SuperHighDougJ) reported
@el_capi_de_siam @hbomax @DiscoveryIncTV This is the problem. They won't bother to read such a long thing. Should've written it in a short but effective way. This is useless now.
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Gage
(@GageNasty) reported
@HBOMaxHelp my account was hacked, they changed the email & password, and now I can’t access it. Please help
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Chloe Logan🏴
(@Chloe4789046) reported
@DKBDolo @hbomax I'm sorry to see your account been hack, but i know someone that can help you recover your account back contact him immediately on Instagram Hackwizards1 he helped me recover mine.
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JEFE
(@jefeskol) reported
@hbomax is by far the worst and laggiest streaming service that exists. Do better
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Sarah
(@WannaBeWhat) reported
@hbomax Fabulous shows & films, I’d subscribe for Hacks alone! But the service is often extremely frustrating. FF & RW are nearly impossible, and of I’ve clicked OK once to be using offline streaming, why does the app repeatedly keep asking me to do so?!?!?! Please fix this issues!
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Will Geater
(@WillGeater) reported
@hbomax ever going to fix the subtitles on Gomorrah season 4 or are we just waiting for Godot over here?!? #HBOMax #Gomorrah #subtitlegate
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Nicolae Petre Mihai
(@petremihai) reported
@el_capi_de_siam @hbomax @DiscoveryIncTV What a dumb reason to cancel a subscription. Because of a terrible movie, even if HBO Max has countless great movies and TV shows. That is the definition of a moronic toxic fan.
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HACK HELP CENTER
(@hackzone22) reported
@GageNasty @HBOMaxHelp Hit me up in my DM I can help you recover back your hacked hbomax account
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Christine Harding
(@realchristil) reported
@hbomax A group of 15 year old boys kicked their ***! She wants equal pay, then work towards it. I'd rather watch paint dry!
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Richard Felix
(@felix_jahswill) reported
@mike_hackler @hbomax I had similar issues few weeks ago too.Reached out to support but got no response from them . Just when I thought I’ve lost it all, I came across @eric_cyber on IG who helped me recover my lost account
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Demolition Digby
(@adigby71) reported
Yo @hbomax fix your ******* app
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Vrushali Auti
(@VrushaliAuti) reported
@HBOMaxHelp Dear intern, once broke the transaction system of a travel website as a sr. Dev on team. I was on probation & I was scared as the whole business went down for 1/2 an hour. But my CTO smiled and said "when u work on big modules, mistakes r also huge, it's the sign of growth "
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Heet Shah
(@theheetshah) reported
@el_capi_de_siam @hbomax @DiscoveryIncTV Doing lords work 🙌🙌🙌
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Daniella
(@Daniell02842478) reported
@GageNasty @HBOMaxHelp I had the same kind of issues with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @cyber_guru12
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ava
(@eatandknothings) reported
@HBOMaxHelp I once called the atc control tower of an airport and told them I could not come in because I was sick…. I don’t work for air traffic control in any capacity I was a ground handler from an airline and I shouldn’t have had their number in my private phone #aviation
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kayy ⁷
(@lahKayxo) reported
Is audio descriptions automatically turned on or something?? I have to keep turning it off after your servers go down and I need to refresh 😐 @HBOMaxHelp
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Michael Langan
(@doodlesecurity) reported
@hbomax I am in the military and moved to Belgium and can not access HBOMax to cancel my membership since it doesn't work here - you keep forwarding me to a "not in service area" page - PLEASE HELP
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Gage
(@GageNasty) reported
@HBOMaxHelp my account was hacked & they changed the email and password. Trying to contact thru your online portal is abysmal. Can you please help me?
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Eric Asberry
(@EricAsberry) reported
@hbomax Any help @HBOMaxHelp?
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[NAME REDACTED]
(@mammothguy) reported
@HBOMaxHelp my Roku app is defaulting to Spanish and can't change it. How do I fix it?
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Kristin Miller
(@krankmills) reported
@hbomax help! Someone changed the sign in info on my account and locked me out! How do I get my account back??
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Beronica Bronte 🌺
(@BeeBronte) reported
Someone hacked my @hbomax account and of course there is no way to contact them to fix it. SMH. @HBOMaxHelp
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Richard Felix
(@felix_jahswill) reported
@GageNasty @HBOMaxHelp I had similar issues few weeks ago too.Reached out to support but got no response from them . Just when I thought I’ve lost it all, I came across @eric_cyber on IG who helped me recover my lost account
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joi 🧝🏽♀️
(@bronze_bae) reported
@hbomax somebody keeps hacking my account and your customer service rep is being absolutely no help at all
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kayy ⁷
(@lahKayxo) reported
@HBOMaxHelp Safari. And no, the issue is that i have to turn it off every single time I watch something. If I turn it off for an episode, why is it turned back on when the next episode plays directly after? Does it not carry over?