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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (28%)
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Buffering (26%)
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Sign in (23%)
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Crashing (20%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Sign in | |
 Abtsgmünd |
Buffering | |
 Utrecht |
Buffering | |
 Firminy |
Crashing | |
 Queens |
Video Quality | |
| Columbia |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Rod
(@rodstweets) reported
@jacobpostretro @hbomax For me it began crashing yesterday, other apps work fine, but the HBO Max app crashes after only a few minutes of watching. Tried reinstalling, but still crashing.
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Vip
(@vip9877) reported
@hbomax your iPad app is not working
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BillyDeanIII
(@2Co0kies9) reported
@hbomax You guys gonna Fix This?
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Abbey Scott △̶
(@AbbeyScott16) reported
@SupaDopeJo I am selecting movies and there's no play button on nay of them, so I can't watch anything. Is this the problem you are having?? @hbomax @HBOMaxHelp what is happening??
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Alexandra Peterson
(@paperhandspetey) reported
@HBOMaxHelp still not working. y’all come on
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Rene Plata
(@silver_rene) reported
@HBOMaxHelp @JayVegas702 I’m having issues playing the videos on my iPad. Instead of the play button, it’s replaced with the download button only.
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Michael
(@reinie_67) reported
@Universall_O @HBOMaxHelp Just curious, are you using an Amazon TV? Because it’s not working on there but working fine on Roku.
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Jack Maloney
(@Outfield16) reported
@hbomax @winningtimehbo The app isn’t working..won’t let me play anything..any idea when there’s going to be a fix?
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ً
(@drunkfazed) reported
@hbomax @HBOMaxHelp the play button disappeared for every show and movie? please fix this
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sara
(@liza_minnielli) reported
@HBOMaxHelp @ToryLaPrath I am also experiencing the same issue
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Cutter MacLeod
(@cuttermacleod) reported
@hbomax your app is garbage and unusable. End rant.
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Mr. Jones
(@tjones_904) reported
I swear @hbomax is THE WORST streaming app!!!
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Scott
(@ToolShedDHONTPD) reported
@Outfield16 @hbomax @winningtimehbo Same issue I’m pissed bro Batman came out tonight and I haven’t seen this weeks winning time yet this was my Monday night plan 😭😭
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liz
(@lissette2s) reported
@I_AM_SKOKS @hbomax it’s not working for me at all lol
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Delric: Stealer of Goals 🇺🇦
(@delric99) reported
@SpaceGrlOnEarth @hbomax Mine appears to be working again now…no warnings about the HDMI cable this week (and I haven’t touched it at all during the whole issue)
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Laur
(@Liberallylaur) reported
Taking Harry Potter off of @hbomax is the worst decision y’all ever made.. bring it back NOW!! 😭
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David シ
(@Caca17205577) reported
@hbomax HBO is it my subscription that ended or is the app broken because it doesn’t show me a play button on any thing!
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THEE Pamchenko Twist
(@pamchenko_twist) reported
@AbbeyScott16 @hbomax It's so annoying. Some people on Reddit were having the same problem. Hope HBO fixes it soon. I was in the middle of a rewatch of Our Flag Means Death.
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fcxz
(@Th3yluvdavid) reported
@hbomax HBO FIX THE APP SO I CAN WATCH MY MOVIES BEFORE MY SUBSCRIPTION ENDS!!
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Shelbz✨
(@Shelby_Beaar) reported
@Caca17205577 @hbomax Mines also not working 🥺
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Mandy Molina
(@Mimikyu421) reported
@hbomax FIX YOUR WEBSITE!!! I cannot hit play on anything- so annoying!
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(Dom) Perignon
(@halibirkin) reported
.@HBOMaxHelp i don't want the generic *** bot response just fix the app
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Joseangel Puerta
(@Jpuerta209) reported
@revisisland34 @HBOMaxHelp For me it’s not working on the Xbox and I’m up to date and have the latest version. This is just complete BS and I don’t understand why WB keep prioritizing HBO max when it dosent even work.
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Joseangel Puerta
(@Jpuerta209) reported
@revisisland34 @HBOMaxHelp For me it’s not working on the xbox version and I’m up to date with recent version this is BS. I don’t understand why WB keeps prioritizing HBO max when they can’t get their own app to work.
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Evol
(@evolmk) reported
@Caca17205577 @Shelby_Beaar @hbomax Same for everyone… probably working on a fix
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Roland E Zwick
(@magneteach) reported
@WilliamLloyd_ @hbomax 1000x this. This is, by far and away, the worst performing app on my TV. Can't believe how glitchy it is.
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Jc
(@Teepo112) reported
Fix your disappearing play button glitch @hbomax 😡
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Abbey Scott △̶
(@AbbeyScott16) reported
@HBOMaxHelp Fire stick. I cleared cache and restarted the fire stick and app. Didn't fix the problem.
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Mary-Alice Farina
(@mafalicious) reported
Whyyyyyyy is My Brilliant Friend “unavailable” the moment I sit down to watch it on @hbomax? Never had more streaming issues with any network🥵
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Jess
(@Estradaaa___) reported
@HBOMaxHelp @jelani82 Yes I’m having the same issue