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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Buffering (33%)
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Playback Issues (30%)
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Sign in (20%)
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Crashing (12%)
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Video Quality (5%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint-Gildas-de-Rhuys |
Crashing | |
 Leeds |
Sign in | |
| Liverpool |
Sign in | |
| Brackley |
Sign in | |
 Saalfeld |
Buffering | |
 Max Meadows |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Cleland
(@rpcleland) reported
Anyone else want to start a class action against @hbomax for how sh*tty their service is? I’ve spent three phone calls being super polite to CSR’s and my service is still awful.
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brandn
(@RamenAnd2k) reported
@hbomax fix the trash *** app
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Jessica Napoli
(@napoli_jessica) reported
Why is HBO max the worst ever to exist @hbomax never works
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Jess 🇸🇻
(@jess_d16) reported
HBO Max is such ******* trash. Worst streaming service ever @hbomax do better!
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Ciarán Grumley 🌍
(@CiaranGrumley) reported
Maybe if @hbomax get their employees working on the issue now,their pos app will be fixed in time for the Dune premiere. #HBOMax
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Soranine
(@Sonic00098) reported
@HBOMaxHelp I already contacted support and resolved the issue a few hours after I posted this tweet but it shows that you need to improve your security measures I’ll appreciate it a lot when you take the time to do so HBO
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brandn
(@RamenAnd2k) reported
fix the ******* app my goodness @hbomax
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shea
(@sheainjanuary) reported
@mesofunblog @Riixooxo @hbomax I went back to the Home Screen and navigated to the “episodes” area of white lotus and scrolled over to episode 6! This app is so terrible lol
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J. 🌻
(@ghoulishsiren) reported
@HBOMaxHelp Trying to use the Roku to sign in to HBOMax and it will not let me. How do I fix this?
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OG Slouch 🎱™️
(@OG_Slouch) reported
@hbomax fix y’all ******* app bro…
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BARDIANA ! ⚜️
(@BARDIANA3O5) reported
@hbomax Hello, I believe that it is extremely insensitive to air Nicki Minaj’s documentary given that she’s in legal trouble for harassing and threatening her husband’s victim. I’m hoping you’ll do the right thing here. If not, I will be canceling my subscription effective immediately.
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Cameron McEwen
(@CameronMcEwen8) reported
@DCComics @DCTitans @hbomax This show is just the worst.
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nick: the re-up
(@nickholeloadeon) reported
the ending of #whitelotus was awful… you will be dealt with @hbomax
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angela m Gilbert
(@booba4040) reported
@HBOMaxHelp Fold 2..when I used my direct tv credentials it just loops around. Keeps showing the sign in page.
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Annabel Jason
(@AnnabelJason3) reported
@stephshapiro14 @hbomax @dani_shapiro1 I’m really sorry about that ***, also had same issue recently but got help from will_tech02 on Instagram. You should contact him friend.
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Timothée’s sequin harness
(@internetbebe23) reported
What is the likelihood that @hbomax will crash tonight for the #whitelotus finale & why is it 100%?
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Becca Schmidt
(@BeccaSchmidt_) reported
@_LindsayFrost I’m SO excited, praying to the @hbomax gods that the app doesn’t crash
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Katie Barnes
(@barnesk258) reported
@HBOMaxHelp It crashes almost every time I try to start a show. Half the time, if it doesn’t crash the show is out of sync with the sound and then there is a 50/50 chance I will be able to pause and fast forward without it crashing after getting the show to play again.
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Mike L
(@dirtyswede27) reported
Why does the @hbomax app suck so hard? Casting is terrible. Everytime my phone screen turns off I have to reconnect to play my show again
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chasinginsight✨
(@chasinginsight) reported
What's going on @hbomax? Haven't been able to login.
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hal / will
(@trevorbeImonts) reported
hbo max is such a glitchy ******* mess @hbomax fix your app
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Michael Halligan
(@halliganmj) reported
@sheainjanuary @hbomax Same issue. Who’s the intern editing the programming? No excuses
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BARDIthegoatTBH
(@GBARDITHEGOAT) reported
@hbomax There is a #hashtag called #Survivingthepettys that can help see a lot of peoples opinions when it comes to this situation. Furthermore, i feel that if anything the **** victim should be able to speak their peace not the ones who were harassing her.
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Eva Price
(@evaprice) reported
@hbomax And the fact that your app will not, cannot, refuses to…work on Roku (tonight if all nights) is abominable.
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Black Metal Steve
(@BlackMetalStev1) reported
@HBOMaxHelp @sarah1312166 iPhone 12. Every other streaming service is fine. HBO Max freezes, buffers, audio description comes on and won’t turn off, once it does it intermittently describes random scenes, if you pause you have to close the app to get it going again…after it buffers. The worst.
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Seeking Media Productions
(@SMediaProd01) reported
@EvilKnightSupes @hbomax Snyderverse fans are indeed vocal, but not enough of them are able to make a profit. Most of the general audience are less in favor of the #DCEU because of the in consistency of quality.
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Brian Banks
(@nxtflch) reported
@HBOMaxHelp I know others have complained about this, but rewinding and fast forwarding on the Amazon Firestick is impossible. The functionality just doesn’t work. Any tips? Thanks.
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elisabeth jamison
(@ejamison64) reported
@HBO @hbomax This is one of the worst, poorly written shows I’ve ever watched 💩
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Laura Law
(@LauraLaw05) reported
@HBOMaxHelp why won't the app work on my Samsung galaxy 21 anymore....it keeps saying oops something went wrong with a service code. I have tried everything.
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BARDIANA ! ⚜️
(@BARDIANA3O5) reported
@hbomax Hello, I believe that it is extremely insensitive to air Nicki Minaj’s documentary given that she’s in legal trouble for harassing and threatening her husband’s victim. I’m hoping you’ll do the right thing here. If not, I will be canceling my subscription effective immediately.