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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (31%)
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Playback Issues (28%)
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Crashing (21%)
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Buffering (18%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Jose |
Crashing | |
 London |
Playback Issues | |
| Lakewood |
Crashing | |
| Brewer |
Crashing | |
| Philadelphia |
Sign in | |
 Suzano |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Fake TV Critic
(@FakeTVCritic) reported
@HBOMaxHelp Is there an issue on your end? My Roku keeps crashing, and it's not happening with other apps. I've restarted, checked for updates, and signed out and signed back in. Wtf is going on?
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Homero Lara
(@HomeroXLara) reported
@HBOMaxHelp loving all the support for this intern. we've all been there. i once brought down the entire network of a mid-sized corp for several hours. this was ~3 years into my career. back then it was the worst day of my career, now its a great conversation piece.
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Frank
(@Frank_Baws) reported
@HBOMaxHelp I constantly received apologies from companies who send the wrong email or a broken email. None of them apologise on Twitter though. Not a big deal at al.
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Kevin Liao (Liāu ka-kî)
(@sleepy_dugong) reported
@HBOMaxHelp Dear intern, On my first day at my first ever coding job, I deleted the company's entire Dropbox. I thought I'd be fired but my boss restored the folder from a backup and told me that if I could have deleted everyone's work that would've been on the company, not me!
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Dan Passen
(@DanPassenNH) reported
@HBOMaxHelp I wish this was the worst thing I did as an intern back in college. This is hardly an ordeal! Buy your boss a beer and laugh it off.
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Ryan Dao
(@ryandao47) reported
@HBOMaxHelp Poor intern. Please don't be harsh on them. This is a process problem.
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Ethan Decker
(@ehdecker) reported
@armano @hbomax This is like that standard fix for a downed wifi router: unplug it. WTF. @internetofshit
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Phil L The IV
(@PhilLTheIV) reported
@HBOMaxHelp My first job? I was blessed to be there the day a friend wrote himself an email over something stupid that could have been avoided if he had just double checked his work… closed with "sometimes you can be a real dumbass."… & sent to the listserv address instead of his own.
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Goliath
(@GaMMa_Goliath) reported
@HBOMaxHelp I work for an insurance company. My first week, my email had 27k emails in it, because 1 person sent an email to EVERY employee working for the entire company. It was hilarious, but it happens!
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phillycheryl
(@phillycheryl) reported
@HBOMaxHelp Dear Intern, Not a big deal. Almost no mistake made at work is. Go to happy hour today with your head held high.
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Christa Tomlinson
(@ChristaTRomance) reported
@HBOMaxHelp Dear Intern, In my worst job mishap ever, I accidentally dumped an entire glass of ice water on a customer my first night waiting tables. Thought for sure I'd be fired. But I wasn't & I ended up having a great time w/ nice tips while working there. Chin up!
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Rach
(@mmmrachey) reported
@HBOMaxHelp Dear intern, I once got 1000s of signs printed with a random ` in the middle of a word that I had inadvertently hit when trying to hit esc. Got thousands of booklets with the wrong phone number printed. Broken multiple websites (no site, only white screen).
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Sara's
(@Saras23636979) reported
@armano @hbomax I was hacked too, these support services are just time wasting, send a DM to dallas_tech on instagram, they’ll help you fix your account in less than an hour
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Bill Swisher
(@BillSwisher7) reported
The way I have been treated in this life makes me sad. @CNN How much more should I have to deal with? I don't know how to sue @Hbomax or for that matter anyone else. Help!
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Pat Correa @🏡😷
(@patcorrea10) reported
@pgennai @hbomax as a marketer, that is one of my worst nightmares...
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Mauricio Berlanga
(@mauriciob91) reported
@jcchavezs @rakyll @HBOMaxHelp As a Jr I accidentally put an infinite loop in production that blocked the JS event loop a couple days before a big showcase in a huge conference, senior dev had to fix it on a Sunday.
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Charlie Brown
(@NotThePuppy) reported
@HBOMaxHelp A single intern can break your whole qa process for audience? That is a process that needs reevaluation. Or re-allocating staff so such errors aren’t as possible for one person to mess up. Or maybe training your interns better. Throwing them under the bus is bad form. Shame.
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Drew Moncelle
(@deep_drew_sea) reported
@HBOMaxHelp Dear intern, on the second day of my first post college job I got invited to an event, got far too drunk at said event, and left my work laptop in a cab never to be seen again.
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Jeff Evans
(@ReallyJeffEvans) reported
@HBOMaxHelp The intern shouldn't have even had permission to access the production email systems. So the problem really is higher up.
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Jeffrey Barger
(@JeffreyBarger15) reported
@HBOMaxHelp Wrong. It was the fault of whoever was supposed to be supervising the intern or whatever failure led to them having the permissions to do it. It's an organizational issue, not the intern's fault.
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Jenny Bones
(@thejennybones) reported
@HBOMaxHelp I hope this is a paid internship, especially if they’re getting thrown under the bus when surely someone is around to check their work👀
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Joel
(@jetsers) reported
@dnf @HBOMaxHelp @everquestii Compared to the things I have seen since leaving eqii that would be a minor issue.
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Rodney Landrum
(@SQLBeat) reported
@HBOMaxHelp Did the intern also flip the switch to disable turning off audio descripton? It has been days and every new movie describes every single frame with no way to turn it off. No updates and to reinstall requires jumping through the re-sign in hoops. Come on.
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Alex Paps
(@SamuraiPaps) reported
@HBOMaxHelp I am completely locked out of my account due to an unauthorized user changing all my info. Please help.
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Andrew Schumer
(@SchumerAndrew) reported
@WGNNews @hbomax SHAME ON YOU. An intern is typically under the guidance of a MENTOR/LEADER, but go ahead scapegoat on intern. You should publicly apologize to the intern and guarantee the intern a job...that is if they'd work for you now.
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Jesse, Openly Italian
(@MuskTillDawn) reported
@HBOMaxHelp Ay intern is HBO cuttin that check or making you work for free?
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ForeverLightly
(@Forever_Lightly) reported
@HBOMaxHelp Dear Intern On my very first day as a waiter I spilled an entire tray of sweet tea glasses on my first table of guests. They had to move booths but they left me $20 at the end. 7 years later (help) I can now hold a tray of 14 glasses no trouble much to the terror of my coworkers
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SouthPaw
(@YouKnowWutIMean) reported
@HBOMaxHelp You should fix your Mobile app while you're at it. It's a poor user experience. Go look at any other, and get inspo on how to do it right. Or hire me.
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Justin Turney
(@JustinTurney4) reported
@HBOMaxHelp Intern, Everyone ***** up. At least your **** up is funny and didn’t do any damage. Also, why does HBOMax load the first 10 seconds of video in potato quality? That’s the real issue that needs resolved.
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Aviinfinity
(@aviinfinity) reported
@cherthedev @HBOMaxHelp @Blizzard_Ent and that;s why you work at apple now ;)