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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (32%)
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Playback Issues (30%)
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Buffering (18%)
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Crashing (17%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Zapopan |
Sign in | |
 Woodland |
Sign in | |
| Orlando |
Playback Issues | |
| Saint Paul |
Video Quality | |
| Seattle |
Sign in | |
| Chambersburg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Joshua Dimmack 🌻🌹🏳️🌈
(@chaddimmack) reported
@Rlecia4 @TopherWilborn @hbomax Even if HBO is super into the idea and are 100% trying their hardest there's a lot that would have to happen before they could announce anything. Contracts scheduling conflicts rights issues etc. Can't expect the entire process to happen in a month.
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Rom-Com Sitcom Happy Endings Com Back On Con
(@suhcyut) reported
@HBOMaxHelp I tried to watch Happy Endings S3, E9: "Fowl Play/Date." It didn't work, so I tried other episodes, and they didn't work either. Then I tried Pushing Daisies, The Nanny, What I Like About You, which all worked. Just Happy Endings, all eps. Today Happy Endings is working again.
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Nelson
(@Nelson17719625) reported
@Planet__G @hbomax zach snyder is a terrible director dumbass
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Blue Lou Boyle
(@BukkaJr) reported
@hbomax I subscribed through my Apple TV. How do I get my login credentials for HBOmax?
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Chance
(@chancewood) reported
Whatever group is responsible for how @hbomax parental controls work should be dismissed.
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The Haddonfield Report
(@HaddonfieldThe) reported
You watch #ZackSnydersJusticeLeague and you can’t help but feel like this thing is an instant classic. So why isn’t @hbomax or @wbpictures rushing to #RestoreTheSnyderVerse? Hurry up and get on the right side of cinematic history...
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Matt
(@mat_town) reported
@SHARON_NEEDLES @hbomax It’s ******* fantastic! That is honestly my worst nightmare, to wake up in the pitch black of night and have some psycho standing over my bed! 😱
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Spirit76
(@Ari54708250) reported
@ATT @hbomax @jasonkilar My work day is almost over, how about you #ReleaseTheAyerCut and #RestoreTheSnyderVerse
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Renée Monique
(@personagurl) reported
@hbomax my son took over my account. Not in a bad bad way but in an annoying I don’t know how to fix it way. It’s my fault. I did the dreaded share my password and user ID w/ him so he and his frds can watch HBO on the living room tv and I can watch it seperately. /1
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Frankie 💎
(@Frankie_Cas) reported
Idk if it's just me but some episodes of The Scooby-Doo Show look REALLY good on @hbomax...like better quality than I've ever seen them good
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Mikey
(@TheOmey) reported
Hey @HBOMaxHelp I still have a white line on the far right side of the screen on my Samsung 55" 4K TV. This has been going on for a while now. Is there a fix coming soon? @SamsungSupport
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Luiz Fernando
(@Luiz_Fernando_J) reported
@FilmFan214 @hbomax @nielsen Maybe they can ask Nielsen to release #GodzillavsKong numbers, but only because we know through HBOMax itself and by third parties that GvK results were spectacular and even better than WW84. But now they don’t need Headlines help as much as they needed back in DEC. 2/2
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Criticism as Entertainment
(@wisdom_manari) reported
@jmacyourlife @GameOfThrones @hbomax Hard work doesn't matter only then product does. If it's **** it's ****.
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Jessica Lash
(@jess87lash) reported
The @hbomax app on amazon fire is terrible and literally half of the time I can’t even use it. Who do I have to be mad at, is it y’all or @amazonfiretv
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Whothisnewnumber
(@Whothisnewnumb1) reported
@RahulRanganath1 @GameOfThrones @hbomax They failed to realize the people they wanted to work for where got fans
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🔴Eliana🔴
(@ghostpotion_art) reported
@hbomax hiiiiiii i only bought a subscription to watch infinity train and thats IT but your app (for ps4) is so busted we have to restart it entirely between every episode so . Maybe you should fix that
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Chris Rezny
(@r6riderdelt) reported
Day 2 of HBOMax not working. Hey! @hbomax @HBO FIX YOUR STUFF!!!!!
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Tekashi Babzy
(@BabzyTekashi) reported
@snydercut @hbomax I hate this 😡😠 movie with passion And wait you had to kill Stephenwolf to make the film worst u change stephenwolf How could you all stand to see such an error infact I could do a better producer than you MF Snyder Talk about hard core film **** this movie **** ur sups
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Killswitch Rich
(@rich_pino) reported
@RedHood1985 @hbomax @Caseybloys You work has not gone unnoticed
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lemons and coconuts
(@lemons_coconuts) reported
@FidelityComm @hbomax @screenrant What is wrong with you guys? My internet has been out since 4 am, when I just called Fidelity the guy tells me there is maintenance in my area and it can last for up to a week??? I WFH and can’t work all day and maybe the week now?? No warning, no apology??
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Mikey
(@TheOmey) reported
@SamsungSupport The TV is actually fine. It's just @hbomax that has an issue with Samsung TV's. For some reason trying to stream anything on HBO Max shows a white solid line on the far right of the TV. Everything else seems to work fine.
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Michael Levey
(@mjl1126) reported
Hey @hbomax, love @GreatPottery, but when your thumbnails show contestants it starts to give away who gets cut. Maybe show their work or the judges instead....?
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Begench G
(@begench87) reported
@GameOfThrones @hbomax If only it didn't end that terrible way...
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June Magee
(@JuneyMagee) reported
@JohnnyYoung115 @hbomax I know what I'm doing when I'm done with my taxes. AAAAAH. Sorry, I hate math, and taxes are the worst.
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Manzoor Laherwal
(@laherwall) reported
@GameOfThrones @hbomax The show deserved a better ending. Season 8 was terrible!
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Kerry Baughman
(@baughman_kerry) reported
@GameOfThrones @hbomax Game Of Thrones movies would fix this mess.
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Cody Williams
(@Cody_WMS) reported
Hey @hbomax, I hope you resolve the white line issue for Samsung TV users just in time for the new @MKMovie or I’m going to cancel my subscription. It shouldn’t have taken this long to fix. 🙄 @HBOMaxHelp
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lemons and coconuts
(@lemons_coconuts) reported
@FidelityComm @hbomax @screenrant What is wrong with you guys? My internet has been out since 4 am, when I just called Fidelity the guy tells me there is maintenance in my area and it can last for up to a week??? I WFH and can’t work all day and maybe the week now?? No wanting, no apologize??
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Volcano Comics
(@volcanocomics) reported
@hbomax More boring shows on HBOMax...Granted all the documentaries on Netflix are just as boring but please bring back the quality and caliber of T.V. shows & series that HBO is known to create..
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freddielm
(@freddielm) reported
@hbomax Is the work environment there toxic as well?