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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 06/07/2023 01:10

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • Sign in 48.27% Sign in
  • Buffering 26.30% Buffering
  • Crashing 12.63% Crashing
  • Playback Issues 10.38% Playback Issues
  • Video Quality 2.42% Video Quality

Live Outage Map

The most recent HBO Max outage reports came from the following cities::

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BrazilCarlos Barbosa Video Quality
MexicoOrizaba Sign in
SpainBarcelona Sign in
SpainMadrid Sign in
United StatesBrooklyn Buffering
MexicoJuárez Sign in

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:
  • aikochristine Aiko Christine (@aikochristine) reported

    Wtf @hbomax s documentary division is being closed for @discoveryplus ‘s 🤢boomers can’t help but **** up streaming. If I wanted garbage reality shows I’d watch E or TLC

  • ClintMorro Space Monkey (@ClintMorro) reported

    @hbomax Hey @hbomax why don’t you use the money you made off of cutting corners on the last season of GOT and fix your crappy app!

  • JeremyHellwig Jeremy Hellwig (@JeremyHellwig) reported

    @HBOMaxHelp Roku TV. First 20 minutes of original Magic Mike couldn't get subtitles to work then rewound 30 seconds and suddenly they worked.

  • VultureVocals Abbey V ✨Commissions OPEN✨ (@VultureVocals) reported

    @CAnthonyAssoc @hbomax @HBOMaxHelp It’s very bizarre. It may be a coding issue, but I really have no idea what happened.

  • YefLuence Your entry wasn't selected (@YefLuence) reported

    @HBOMaxHelp hbo max will not work on my chromecast.

  • ambauer Alex Bauer (@ambauer) reported

    “If there is a God, its our work on this planet to undo all his destructive work.” - George Carlin The Carlin doc on @hbomax is sensational.

  • ambauer Alex Bauer (@ambauer) reported

    “If there is a God, it’s our work on this planet to undo all his destructive work.” - George Carlin The Carlin doc on @hbomax is sensational.

  • Durpadu Leonard (@Durpadu) reported

    @hbomax please change how parental controls work and require a pin to ACCESS adult profiles There's nothing to stop kids from seeing content if they launch the app themselves; makes PIN to switch useless

  • EShy є.ѕну (@EShy) reported

    @HBOMaxHelp @Smith22Maria Translated: As we work to spam HBO Max with Discovery content no current subscriber wants to see, we decided to also remove the better quality content that was already there on our journey to completely trash the HBO brand.

  • Tee52349776 Tee (@Tee52349776) reported

    @HBOMaxHelp I’m still having issues on the Firestick since the update. Many movies don't load properly - the video gets stuck on the opening HBO logo even though the audio is still playing. The whole app has to be force closed.

  • Jake_Tuck TUCKLEBERRY FINN (@Jake_Tuck) reported

    @hbomax how is it that you have the most expensive streaming platform, yet the functionality of it is the worst out of all of them? Figure it out.

  • LizzieOlseeeen Bia (@LizzieOlseeeen) reported

    @rayofwanda @hbomax ray doing gods work

  • feetknives Kimbo🐈‍⬛ (@feetknives) reported

    @Jennbob4585 @hbomax Me too. I was planning to watch it this weekend when I finally had a day off work. 🤬

  • SupTheGamer Sup Sadness (@SupTheGamer) reported

    @NeshBearWorks @HBOMaxHelp @ShammySmalls "buzz off with that validation" You should buzz off with other people that keep thinking psychopathically Disney will buy everything when they won't and cannot. You clearly forgot how laws work mouse boy. Wonder how you felt about their behavior in March huh.

  • Tatert00t Tatertot (@Tatert00t) reported

    @HBOMaxHelp It’s recorded from a TV but the same problem is happening across all devices

  • TinaAKAMonkey Tina Dubya 🌈 (@TinaAKAMonkey) reported

    It's crazy to me that streamers like @netflix and @hbomax wonder why people aren't subscribing. Stop canceling good stuff!!! TIME traveler's wife? Already??? And Netflix is the worst offenser.

  • BIGPussy_Energy Max Sinclair (@BIGPussy_Energy) reported

    HBO max is TRASH as **** like how have y’all not fixed issues in all this damn time @hbomax

  • ethanmachados kelsey | #savelegacies| the boys spoilers (@ethanmachados) reported

    we have a lot to work on don’t we million mama KNOWS METHAN IS REAL, caroline helping them wake up @netflix @hbomax #SaveLegacies

  • the_sea_turtle Turtle (@the_sea_turtle) reported

    @HBOMaxHelp I understand that you need to adjust the library of shows, but it would be nice if you could give your subscribers a warning before a show is removed. It would help avoid this type of disappointment. Thank you.

  • Salute2ThePOWr Matt (@Salute2ThePOWr) reported

    Wow it took @hbomax 10 mins to play a 2 min commercial and then the show works just fine, doesn’t buffer at all.

  • 1_darkarmy M. James (@1_darkarmy) reported

    @hbomax someone keeps hacking into my account. When I get an email that a profile was added or code sent, the "click here if you didn't request" option goes to a generic help page with zero resolution. I keep having to change my password. Why so easy to hack HBO Max?

  • djariya Don Jariyasunant (@djariya) reported

    hey @HBOMaxHelp You guys made an error and posted the Spanish dub of #TheRaid2 There is no English track let alone the original Indonesian track.

  • NaomiCo48367356 Naomi Cohen (@NaomiCo48367356) reported

    @inuoona @HBOMaxHelp I was in the middle of episode 6 and I thought it was a glitch on my end. So uncool. @hbomax #bringbackamsterdam

  • BuildTheIkeDike JW (@BuildTheIkeDike) reported

    @hbomax The fact that you still can’t report issues in your app when the playback breaks 10+ times in row is just a classic example of how crappy your tech is. #StreamingWars

  • phool Phil Gould (@phool) reported

    . @hbomax I was so excited to see The Raid, I was willing to sit through the awful English dub. Now you've got The Raid 2, and the only sound available is... the Spanish dub? Is this a prank? I promise you we're all fine with original audio and subtitles.

  • ingloriousbaxtr IngloriousBaxter (@ingloriousbaxtr) reported

    Damn, @hbomax isn’t wasting any time going to **** after the discovery merger. And I thought we’d have at least one streaming service of quality 😢

  • yamomzouse TONKO (@yamomzouse) reported

    @WestworldHBO @hbomax The worst part about binge watching is being all caught up.

  • Olaindeach Ailean Riepsaame Uí Dhubhthaigh (@Olaindeach) reported

    @robby_dendrons @HBOMaxHelp @discoveryplus It's a shame because HBO Max did some amazing quality work and now well Discovery+ is taking over.

  • moviemanstan Stan the Movie Man Fully Vaxxed and Boosted! (@moviemanstan) reported

    @HBOMaxHelp I’m trying to watch Chernobyl The Lost Tapes but can’t find a way to turn off the audio description. I’ve rebooted my TV, uninstalled the app, changed my password and followed the description in the online help but to no avail. Suggestions?

  • SupTheGamer Sup Sadness (@SupTheGamer) reported

    @NeshBearWorks @HBOMaxHelp @ShammySmalls They are NOT getting bought by Disney even if you want them and try push for that, drop that mindset already. Discovery OWNS them and just BOUGHT them and Disney's business models actually predates them with different companies. You clearly forgot how business decisions work.