HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 03/01/2026 17:40

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (32%)

    Playback Issues (32%)

  2. Buffering (29%)

    Buffering (29%)

  3. Sign in (20%)

    Sign in (20%)

  4. Crashing (14%)

    Crashing (14%)

  5. Video Quality (5%)

    Video Quality (5%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesRowlett Crashing
FranceParis Buffering
United StatesAurora Sign in
FranceÉcully Crashing
United StatesWashington, D.C. Sign in
MexicoEl Pueblito Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • cateyz98 Catey (@cateyz98) reported

    @HBOMaxHelp I need help.

  • America_Putz American Putz (@America_Putz) reported

    @HBO @hbomax Lori's problem was continually forgiving the behavior of an abusive husband

  • Jennife86387778 Jennifer Fields (@Jennife86387778) reported

    @wkamaubell @hbomax @CNN I had never heard about this until I watched your show. Such a terrible tragedy.

  • ClassicMP Classic Movies 🎞 (@ClassicMP) reported

    @HBOMaxHelp I did all of these things last night, but clearly the problem was on your side. Whatever you did to get running again, thanks. Hope your tech staff didn’t get too stressed out. We did.

  • TimothyELewis Coast-to-Coast Tim (@TimothyELewis) reported

    @MMA_CULT @hbomax They have a lot of good content but the app malfunctions every time I use it. Just stops playing shows and gives an error code. Have to restart the app to fix it. And I’m not the only one.

  • JFormo Jeremy Formo (@JFormo) reported

    @hbomax hey why am i unable to use your app on Roku? it continuously errors when loading into the home screen after selecting my profile and tells me to reload the app.. 😢

  • B4NE_CLAN B4ПΣ_ᄃᄂΛП (@B4NE_CLAN) reported

    @hbomax #HBOMaxdown fix your service!!!! Down for almost 3 days and still paying for it! Guess my bank account should give you an oops message when you want that monthly...

  • ecphammontree Elizabeth Hammontree (@ecphammontree) reported

    @hbomax Please sort this “unknown error” situation, I need to know who the murderer is

  • Clintonrmiller Clint Miller (@Clintonrmiller) reported

    @HBOMaxHelp Are there server issues happening right now? I'm having issues streaming #HBOMax but my other services seem to be running fine.

  • CakeOceanic Oceanic Cake (@CakeOceanic) reported

    @HBOMaxHelp It wasn’t an issue with the app, it was server side.

  • chh__bop lil snack (@chh__bop) reported

    @HBOMaxHelp I’ve removed and readded the channel on Roku and still not working since last night

  • fatwhorebitch Fat ***** ***** (@fatwhorebitch) reported

    The cognitive dissonance of Ava in @hbomax Hacks still sporting the Bernie tote while renting out her LA townhouse with the help of a serial flipper and living rent free in a fancy Vegas hotel with unlimited room service while begrudgingly getting paid to write jokes.

  • WHenderson1868 Wesley Henderson (@WHenderson1868) reported

    @hbomax can you please figure out the problem with your app? It’s getting annoying not being able to play anything.

  • BalRavensfangrl 🌊🐾 Sally 🌷✌ (@BalRavensfangrl) reported

    @hbomax I always have trouble with the app.I thought it was me, my phone and streaming to chromecast .It never happens when using other streaming services though @hbomax and you are way more expensive!!....The series was a great one!

  • therobsoto Rob (@therobsoto) reported

    @HBOMaxHelp To all the whiners: grow up. It’s ridiculous that this outage draws more outcry than other global headlines. This is a young service with a lot of room to improve. Be prepared to NOT get a reimbursement or free month. Accept that or stop using the service.

  • MomPerinyon MsElaneous to you (@MomPerinyon) reported

    @Havertsupremacy @Variety The movie is amusing, long and imo rates a 7. My issue is with @hbomax charging me 29.00 to watch it! #DisgracefulHBOMAX

  • SmokeJaye JayE Smoke (@SmokeJaye) reported

    @CalmNCoSy @hbomax help my Friend cozy needs to watch this movie from home

  • johnAoverstreet John Overstreet (@johnAoverstreet) reported

    @HBOMaxHelp Thank for getting back to the next day. Y’all were no help.

  • cold_broo sarah with an h 🤠 (@cold_broo) reported

    Does anyone else have problems with the sound on @hbomax ?? Like it clips all the time. My internet is strong and I never have problems on other apps but it’s sooooo annoying.

  • craigpatik Craig Patik (@craigpatik) reported

    @engineering_bae I'm trying to rewatch The West Wing and @hbomax hits significant lag once per episode on my Apple TV. Back in the Go days it was the most resilient streamer, now it's among the worst.

  • brndnxwllms sir brandon antony (@brndnxwllms) reported

    @MaybeMorque @hbomax today’s biggest issue is having to close/reopen after i rewind a few seconds. it just stops playing.

  • lapetitecrohnie Estefanía (@lapetitecrohnie) reported

    Still can’t use @hbomax since last night’s crash. Insanely overpriced garbage app.

  • Revive_Renew_ Spawn of the Snyderverse (@Revive_Renew_) reported

    @HBOMaxHelp The only issues I see involve #RestoreTheSnyderVerse not happening

  • tormentedcactus Agent Yellow Snow (@tormentedcactus) reported from Beaumont, California

    @hbomax why doesn’t your stupid app work I just spent 10 minutes fast forwarding through a movie I was watching earlier that the app lost my place when I left. Finally get back to my spot and hit play and it starts at where I was before I hit play Fix your ****

  • m_sterling Michael Sterling (@m_sterling) reported

    @HBOMaxHelp When are you going to fix the English subtitle issue for Gomorrah, Season 4, Episode 7? I have tried on every device and cannot get English subtitles on any of them and that episode actually crashes the app on Apple TV.

  • tim_kenney Thimk (@tim_kenney) reported

    @HBOMaxHelp No. It does not help. I have a very fast connection on my wi-fi. The problem is your app design. No other streaming service has the problems you have and you know it. Slow response or no response to controls. Freezing and crashing when fast forwarding or reverse forex.

  • the_shadow_dmk The Shadow (@the_shadow_dmk) reported

    @HBO @hbomax Too bad your service couldn't handle the traffic. Most expensive streaming service but terrible reliability!

  • therobsoto Rob (@therobsoto) reported

    @HBOMaxHelp To all the whiners: grow up. It’s ridiculous that this outage draws more outcry than other global headlines. Be prepared to NOT get a reimbursement or free month. This is a young service with a lot of room to improve. Accept that or stop using the service.

  • lynnbruni Lynn Bruni-Perkins (@lynnbruni) reported

    @danjrosenbaum @hbomax Thankfully we had no issues!

  • beal2012 E Beal (@beal2012) reported

    @HBOMaxHelp @PalestraGirl Still not working on ROKU