HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 11/25/2025 16:00

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Sign in (32%)

    Sign in (32%)

  2. Playback Issues (30%)

    Playback Issues (30%)

  3. Buffering (18%)

    Buffering (18%)

  4. Crashing (16%)

    Crashing (16%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceBrie-Comte-Robert Crashing
SpainTorrijos Sign in
FranceBron Sign in
AustraliaQuinns Rocks Sign in
FranceLyon Sign in
United StatesDallas Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • maseeh4alum Siva Nagarajan @ Lental Region (@maseeh4alum) reported

    @katyacares @hbomax I’ve not had this happen to me, it could depend on which device’s app you are using, but for people for whom it has happened, I have heard that ChromeCasting has given them no issues (it’s given me no issues as well)

  • KathrynL_C Kathryn (@KathrynL_C) reported

    @hbomax fix it damn it

  • itsSunnieDee DEEZUS (@itsSunnieDee) reported

    @hbomax it’ll be nice if the app actually WORKED!!! 🙄 i spend my money just to get ****** service in return? FIX IT

  • TomMcGuire_12 Tom McGuire (@TomMcGuire_12) reported

    @HBODocs @hbomax Spike Lee was somehow able to take the story of the Son of Sam and turn it into a terrible movie..I didn’t think that was even possible..

  • Bart69148305 Bart (@Bart69148305) reported

    @hbomax @OffsetYRN Fix your god damn ******* app

  • taymrod Taylor (@taymrod) reported

    @hbomax fix your **** your steaming service sucks

  • smittyhoward Howard (@smittyhoward) reported

    @HBOMaxHelp UPDATE - My TV is now saying i have to restore & it cannot reach samsung! it is youtube TV - please help! trying to watch @RealHughJackman

  • Bruce182 Rajko (@Bruce182) reported

    @hbomax fix your ******* app. Rewinding or fast forwarding is a pain in the ***!

  • rebound10 Rick Castle (@rebound10) reported

    Anyone else having issues with @hbomax #hbomax #notworking #tryingtowatchreminiscence

  • dysfashional Tilda Donner (@dysfashional) reported

    @JustJared God awful film that was. So unfortunate for Hugh Jackman. @hbomax @Reminiscence #Reminiscence

  • AKAnVA1908 VNSANE (@AKAnVA1908) reported

    Is #HBOMAX having issues? @hbomax

  • smittyhoward Howard (@smittyhoward) reported

    @HBOMaxHelp HBOMax not working 2nd tv, can't restore bc it is looking for samsung & it is under youtubeTV. Please help, you have always been wonderful helping me

  • katyacares Katya (@katyacares) reported

    @maseeh4alum @hbomax Hmm okay , I’m using Roku on the TVs and the two TVs I’ve tried have the same issue

  • CNCity_Bumpers Cartoon Network City (@CNCity_Bumpers) reported

    @hbomax The animation looks terrible

  • L1beralTears Tweetarded (@L1beralTears) reported

    @hbomax you guys are charging me $15/month for your service, can you please work on your site & video player? the damn thing asks me 5 times an hour 'whos watching' not to mention how slow it is, please fix it

  • __VitaminBri Princess Bria (@__VitaminBri) reported

    Why does the option to go to the next episode play after all the credits @hbomax fix it please

  • rbrau942 Rory (@rbrau942) reported from Milwaukee, Wisconsin

    @hbomax why don’t you work?!? Fix your problems

  • IoKorra Korra Io (@IoKorra) reported

    @cartoonnetwork @HBOmax where's the #StevenUniverse complete series bluray set?? That awful DVD one came out, so where's the bluray??

  • jcord8421 Jcord21 (@jcord8421) reported

    @SpyderFenix @hbomax If you watch too many episodes in a row it starts to glitch, or kicks you out. Ironically I’m rewatching Silicon Valley you would think hbo max could hire some good coders and get it working

  • sabrinaa3000 🚀 (@sabrinaa3000) reported

    @hbomax full time now unu fix this app

  • cigarstoreever1 I should be writing. (@cigarstoreever1) reported

    Started rewatching #venturebros which I love. I do wonder though, @hbomax have you looked at how bad the transfer is? It looks like I have to adjust the tracking **** on my VCR. Plz fix thx.

  • melsFakeSis RealityTVSetMeFree (@melsFakeSis) reported

    Umm @hbomax it would be great if your app didn’t always crash. Thanks

  • msully5433 Mike Sullivan (@msully5433) reported

    @hbomax may rival @peacockTV as the worst steaming service out there. It’s like neither of these morons want you to actually be able to navigate their platform.

  • RauulDuke DC (@RauulDuke) reported

    yo @HBO @hbomax please fix your ******* app for christ sake!

  • heyok99 Boo (@heyok99) reported

    HBO Max @hbomax probably hires D-list engineers, because their apps only work sometimes. All the money they spend on content and ads, for a DOA app on all platforms

  • ariarmstrong Ari Armstrong (@ariarmstrong) reported

    .@PrimeVideo is still the best at streaming. @hbomax inexplicably freezes, and @hulu sometimes skips a few seconds. (But first-world problems.)

  • D0llfaccee nigeria𓂀 (@D0llfaccee) reported

    I’m was trying to watch reminisce today on @hbomax and the picture wouldn’t show up. I could hear it but the screen was black. I could watch all the other movies but not this one. Please fix this. I want to see this movie 😫

  • AbkWanders ABK Wanders ☆ (@AbkWanders) reported

    @hbomax friendly reminder that your ps4 app still sucks a bad of *****. Cant get through one episode or movie without errors or buffering. Very frustrating

  • mikeva2020 mike (@mikeva2020) reported

    @hbomax What’s up with the app not working on Roku TVs? This seems to be a known issue? Resolution time? Thinking of canceling. #getabetterapp

  • maseeh4alum Siva Nagarajan @ Lental Region (@maseeh4alum) reported

    @katyacares @hbomax Is it the Roku app on every TV or a native TV app?? It may be a problem with the Roku app. I mean that’s obviously still annoying even if true if you have no other app to watch. Is it a permanent issue throughout the movie or does it resolve itself after the first two minutes?