HBO Max

Is HBO Max down?

No problems detected

If you are having issues, please submit a report below.

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 02/11/2026 17:15

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (28%)

    Playback Issues (28%)

  2. Buffering (26%)

    Buffering (26%)

  3. Sign in (23%)

    Sign in (23%)

  4. Crashing (20%)

    Crashing (20%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
EcuadorGuayaquil Sign in
GermanyAbtsgmünd Buffering
NetherlandsUtrecht Buffering
FranceFirminy Crashing
United StatesQueens Video Quality
United StatesColumbia Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Real_PizzAndy The Real PizzAndy 🇺🇦 (@Real_PizzAndy) reported

    This is not uncommon and I'm getting tired of it. This goes for streaming platforms especially. If my account is based in the US, and my IP is US based, there should be no issue It's one check. Not difficult. You don't need to know specifically where I am @Hulu @hbomax @amazon

  • MBZ19988 Almheiri (@MBZ19988) reported

    @AppleTV @hbomax One of the oddities and wonders is that I have a problem with my iPhone X, which is face ID. It is because of the hard ware, and the problem originally belongs to Apple, as I have nothing to do with the problem, and it is a general problem and in most iPhone X devices.

  • RichWahmhoff Rich Wahmhoff (@RichWahmhoff) reported

    @hbomax I have nothing but problems watching HBOmax on my tv using a AppleTV. Just spins. Internet is fine for Amazon,ESPN,Disney,Netflix, etc. HBOmax is bad. Going to end up cancelling since it’s so frustrating. Here is the current issue. P-938b6650-8973-4210-83a3-b68b63a4d600

  • chumbert3124 chumb (@chumbert3124) reported

    @HBOMaxHelp It seems to be every episode of season 1 I’ve seen so far. I checked on multiple other devices and the problem has persisted.

  • rstrong74 Ryan Strong (@rstrong74) reported

    @hbomax is there fix coming for the Apple TV app? It crashes every few minutes.

  • Nayade_bleu Mx. White (@Nayade_bleu) reported

    @221_Otsanda @blackbeardsbby @hbomax Also since Vico said they would like Izzy and Jim to interact, I mean, just imagine Izzy going through crisis/life changing realisations and for some reason the only person around who could help him is… Jim

  • idontreademails Tú ya sabes que soy yo (@idontreademails) reported

    @HBOMaxHelp @Goyeneche_Te Well, I don't know where Teresita's lives but I have the same problem too. My location is Colombia

  • FuckWityaboi___ Top ten N word (@FuckWityaboi___) reported

    @HBOMaxHelp fix the boondocks 😭😭

  • Deshawnlyons24 Deshawn lyons (@Deshawnlyons24) reported

    @hbomax where tf boondocks at I was watching it then it said error and I restarted it, searched it and it was gone

  • StreetyLikesWii booman (@StreetyLikesWii) reported

    @yurr_Fakey @hbomax @HBOMaxHelp Apparently it’s a glitch tho so it should be back soon

  • Toddwrtr Todd Erwin (@Toddwrtr) reported

    @RokuSupport So a member of your team informed me today that the HDR issue currently plaguing both @paramountplus and @hbomax will not be resolved until August? That is 8 months for P+ and 3 months for HBO. Completely unacceptable!!

  • QuinCunning Q*Bert (@QuinCunning) reported

    @ThreeBusyDebras @adultswim @hbomax This is going to start playing in the back of my head whenever I start disassociating at work

  • Mag1c1305 Mag1c (@Mag1c1305) reported

    @hbomax Hi! Whenever I ask for a code to get sent to my email, so I can reset my password, I never get one. May you please look into it? Thanks for the help!

  • myblackassmind B.N.BlithedeCarona (@myblackassmind) reported

    @hbomax I am angry that I can stream the awful Batman movie but not Everything Everywhere All At Once 😭 WILL WE GET TO STREAM THAT TOO?!

  • DonCorleone954 Don 🇯🇲 (@DonCorleone954) reported from Miami, Florida

    @HBOMaxHelp No error message the download circle never makes progress and I’m using an iPhone 12 Pro Max

  • BobDeCaprio DOINK!🇿🇼 (@BobDeCaprio) reported

    @HBO @hbomax Looks terrible

  • FuckWityaboi___ Top ten N word (@FuckWityaboi___) reported

    @HBOMaxHelp @downbaddudes i didn’t work bro fix it

  • DavidAsem4Gov DAVIDASEM (@DavidAsem4Gov) reported

    @hbomax att servers better being zuesed?

  • BenjiRoth Benji Roth 🏳️‍🌈🇺🇦 (he/him/his) (@BenjiRoth) reported

    @hbomax soooo…you get off AT&T and now your service streaming is gonna suck? Fix your damn platform.

  • Nayade_bleu Mx. White (@Nayade_bleu) reported

    @blackbeardsbby @hbomax Izzy's "redemption", like, he could still be a **** idc, but he deserve to get a chance to heal too, I think it would be cool if he realises by himself (maybe with help, but like, he realises it) that his relationship with Ed is toxic #RenewOurFlagMeansDeath

  • splash_of_blue Bethan (@splash_of_blue) reported

    Never mind the wizard transphobe lady trending, when will @hbomax #RenewOurFlagMeansDeath? I've had a terrible day, tomorrow will be terrifying, I need to know about the stupid gay pirates show.

  • chumbert3124 chumb (@chumbert3124) reported

    @HBOMaxHelp It seems to be every episode of season 1 I’ve seen so far. I checked on multiple other devices and the problem has persisted.

  • MBZ19988 Almheiri (@MBZ19988) reported

    @AppleTV @hbomax When I went to the Apple store, he asked me to pay $160 to solve it. Wow, it is not fair and it is a monument to people. You are the cause of the problem and we are paying. Why?

  • JimRose72 Freedom Variant 🍊 (@JimRose72) reported

    .@HBOMaxHelp Gonna fix the contact crashing on Apple TV? @hbomax

  • dduane Diane Duane (@dduane) reported

    @iwantthatcoat @clockworkfic @hbomax Generally speaking, it’s not possible to make a series *without* an outline. (There is no “pantsing” allowed in TV work. The money people insist on knowing what they’re paying for.) …But getting it released after a cancellation? Tricky. Somebody will still own that material…

  • FuckWityaboi___ Top ten N word (@FuckWityaboi___) reported

    @Blandixxx @hbomax @HBO hbo max help doesn’t even know it said delete the app and it didn’t work😭😭😭😭😭😭

  • qbagenu Jakub K. (@qbagenu) reported

    @hbomax I try to watch offline, download to the app earlier, and now when I try watch Your app crash. Every single time. Good job.

  • RobertD555 ✨ShinyPokeMaster2017✨ (@RobertD555) reported

    @HBOMaxHelp It’s not a troubleshooting issue. It looks like this every device I have

  • Cptn_FUBAR Cpt ***** (@Cptn_FUBAR) reported

    @Paulone @hbomax @netflix Every time I play something from it, my family can attest, I end up swearing about how it's the worst service available. They could definitely benefit from a complete overhaul.

  • Mr__Greatness Dragon Master KB 🐉 (@Mr__Greatness) reported

    Not gonna lie I’d go stupid for a Randy Orton or John Cena documentary 👀🔥 @hbomax help me out! 🙏🏽🙏🏽