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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (31%)
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Playback Issues (29%)
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Buffering (19%)
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Crashing (17%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Buffering | ||
| Playback Issues | ||
| Crashing | ||
| Sign in | ||
| Crashing | ||
| Buffering |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Chanti 😷
(@helloChanti) reported
@HouseofDragon @HBO @hbomax Next year fix 🥁🥁🥁
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That other guy
(@Mark_Cip) reported
@hbomax Turned it off, Samsung tv versionis terrible sound wise and that silly white bar..
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S.B.
(@s_b__0) reported
@hbomax Mediocre movie because of the terrible editing
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Chibueze Anakor
(@ChibuezeAnakor) reported
Anybody else getting weird discoloration issues when watching stuff on @hbomax using the Chromecast with Google TV?
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Pre-order Book #2 now!
(@DaddyFiles) reported
@EvolBrew @hbomax It seems to be a problem only on Samsung TVs.
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Ake111
(@NYGiant11) reported
@hbomax when are you going to fix the line top left for Samsung TVs using your app. How have you not figured out how to fix this yet?
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Ethan T. Perkins
(@Ethantp) reported
@HBOMaxHelp any update regarding the issue between Mortal Kombat and Samsung Smart TVs?!?!
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Sincerely Yourzz
(@nikiclark79) reported
@HBOMaxHelp i dont have any sound. All my other streaming service work just fine.... Please help
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Charles Booger Hoff
(@IamTheBoogerMan) reported
Hey @hbomax...why tf does your service never freaking work. About to cut it off.
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Pre-order Book #2 now!
(@DaddyFiles) reported
File this firmly under "First World Problems" but the white line on the right side of my TV screen when using the @hbomax app is annoying to the point I'm considering canceling altogether.
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Professor Big Brain
(@ProfBigBrain) reported
@HouseofDragon @HBO @hbomax Until you fix season 8 I don’t think anyone cares.
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Ilario Russo
(@Ilario88) reported
@hbomax Mortal Kombatn't. No tournament. Bad trama (about Scorpion and even more). You understand who Cole is after 7'. The awful CGI of Goro...Ah! #RestoreTheSnyderVerse
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Rayshawn Archer
(@archer_rayshawn) reported
@AnthonyX_34 @hbomax @HBO Is it working now? Or are u still having an issue?
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Nxmusic
(@Nxmusic1) reported
@HBOMaxHelp @hbomax Did you guys fix the ratio issue for Mortal Kombat on Samsung TVs yet?
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KPSPRO
(@EldiablososaE) reported
@hbomax I need some help with streaming from Samsung TV I been getting error message all week
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El Tiburon Catalan
(@jaro2096) reported
@Jak70760853 @GraceRandolph @hbomax I agree it is a popular franchise, but how popular? It could be a Max Original show or movie series I think it could work especially at a 50million budget
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SamWize
(@SamWizeIII) reported
i'm out here advocating for @hbomax to add Generator Rex and help finish The Secret Saturdays. Both are underrated, and the latter never got to finish it's story.
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Mike Denison
(@mikd33) reported
@HBOMaxHelp @cpowerfitness Hi I am also experiencing this on a Samsung smart tv. Is there a fix?
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NORTHSTAR
(@adansatekh) reported
@hbomax For ***** sake, fire the writer and director of this movie and hire people who have experience. This was awful
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Ullash Alchemist
(@__Ullash__) reported
@hbomax worst mortal kombat movie ever, wb is getting a knack foe screwing franchises.
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Jose Medina
(@Joseidk24) reported
@hbomax I couldn’t tell you. Fix the error and maybe I can watch it.
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justin winfrey
(@sirbiggsalot) reported
@hbomax ,so I've been trying to get this service all day, but because I have hbonow I cant sign into hbomax cuz"email already in use"i tried using my prime credentials but I got nowhere..help please
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Phillip
(@spillup15) reported
@hbomax Worst movie I’ve seen in a long time!
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#HelloKimberly 🌻🦄
(@TheSuperSoprano) reported
@hbomax messed around and put #Dreamgirls in the lineup! If anybody thought I got on their nerves in 2006-07, I’m fina work y’all OVERTIME now! I know the musical and the movie. It’s ova for y’all heauxs!
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Deathbed Test
(@deathbedtest) reported
@hbomax When you’re watching a movie and HBO Max stops working is much worse. Fix your damn app!
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Jack Torrance
(@y_redrum0376) reported
@hbomax fix your app.
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Speed Force
(@ChrisCannotPlay) reported
@GraceRandolph Do you have any ideas for a @HBOMax @MKMovie spin-off? It would surely help strengthen the MK brand.
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Greg Stinson
(@GregStinson) reported
@hbomax is terrible. You can tell they went cheap on the servers. It’s like internet streaming in 1998. Buffering buffering buffering
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Farzan🏴🖤فرزان
(@FarFar61) reported
I like #cult movies & #docuseries. I started watching #heavensgate on @hbomax & I was wondering if there is map of cults in the US? I Googled it & came across @atlasobscura has a Map of America’s Worst Utopias on their website. Not exactly what I was looking for.
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Tragic Sans
(@EvolBrew) reported
@DaddyFiles @hbomax White line? I do not have this issue