HBO Max

Is HBO Max down?

No problems detected

If you are having issues, please submit a report below.

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 11/29/2025 07:35

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Sign in (31%)

    Sign in (31%)

  2. Playback Issues (29%)

    Playback Issues (29%)

  3. Buffering (19%)

    Buffering (19%)

  4. Crashing (17%)

    Crashing (17%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesOak Harbor Buffering
United StatesBangor Playback Issues
MexicoReynosa Crashing
United StatesFort Worth Sign in
MexicoSanta Catarina Crashing
MexicoGarcía Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • MKNZsays 🌈MKNZ (@MKNZsays) reported

    @hbomax can you PLEASE fix your app on Xbox? It’s impossible to watch anything without getting a frozen image or green screen 50% of the time I try to watch a movie. Wtf.

  • DallasCollins54 DeeCee (@DallasCollins54) reported

    @HBOMaxHelp @omar26_2 Having same issue, says to switch plan, On $10 plan

  • LyddonB Beau Lyddon (@LyddonB) reported

    It is a good thing @hbomax's content is good because their product/tech is so bad. No matter the device it's about as responsive as a corpse. @HBOMaxHelp you need to help your dev team.

  • DanBaileyStan Spluff Marley (@DanBaileyStan) reported

    @HBOMaxHelp I have the year with no ads subscription and the app is telling me I need to upgrade to watch Hard Knocks. Is this true or an error?

  • WSorbe Sports Guy Wine (@WSorbe) reported

    @HBOMaxHelp @omar26_2 What’s the best way to fix this problem. Doesn’t seem to matter what I do it still tells me to “switch plans”

  • 2pepe__ 2Pepe Your L Sir 🥩 (@2pepe__) reported

    @HBOMaxHelp I get a “switch plans” error when trying to stream Hard Knocks. Please help

  • BigNate_88 Nathan Snyder (@BigNate_88) reported

    @hbomax why does your app crash every single time on my @Roku

  • beebstaa Beebs (@beebstaa) reported

    @hbomax why yo app never work

  • Suspishus ђคภเŦคђ (@Suspishus) reported

    @Jude__ThaDude @moochiegrl @HBOMaxHelp I have issues with rewind & fast forward on my Toshiba Fire TV. The only streaming service that gives me those problems.

  • mjcule Mark Simoncelli Jr (@mjcule) reported

    @HBOMaxHelp HELP

  • HiltzyBaby Hiltz (@HiltzyBaby) reported

    Hey @hbomax fix your ******* app. I can’t watch anything on this piece of ****

  • Jude__ThaDude El Dragón 🐉 (@Jude__ThaDude) reported

    @moochiegrl @HBOMaxHelp Since they wanna know so bad 😭😭. We not the problem, y’all are!! It’s giving toxic vibes

  • fucktrump421 👀 (@fucktrump421) reported

    @HBOMaxHelp if i am outside the US on vacation would that be the issue? If so when will it be on HBO max if I am outside US?

  • awluter Andrew Luter (@awluter) reported

    @TomoLovesNature @HBOMaxHelp I’m having the exact same issue.

  • tailsofttp Thomas tails of ttp (@tailsofttp) reported

    @CartoonitoCN @cartoonnetwork @hbomax Help Tim suffering

  • KittyLi32370905 Kitty_Litter (@KittyLi32370905) reported

    @NFL @dallascowboys @hbomax Hey! #HardKnocks your captioning sucks!!! It lags so far behind that it's worthless. How can it be so bad and everyone else does it perfectly. Please fix it. #deaf #captioning

  • moochiegrl glug, glug ***** ✨👽🛸🪐 (@moochiegrl) reported

    @HBOMaxHelp @Jude__ThaDude I have problems on my iPhone, my Mac, my pc, my chromecast….

  • Nighthawk06_ Jose Orellana (@Nighthawk06_) reported

    @hbomax you cant be charging these prices and then have so many damn streaming issues 😒

  • Mark_in_Mi Mark's Graphics (Mark_in_MI) (@Mark_in_Mi) reported

    .@hbomax absolutely sucks especially when you consider it's the 2nd most expensive streaming platform. Their 4K quality sucks, Their Dolby Atmos is compressed to hell and sounds like garbage. And apparently, now they can't even handle the traffic that Hard Knocks is generating.

  • JWooten15 Jeremiah Wooten (@JWooten15) reported

    @HBOMaxHelp @omar26_2 Doesn’t work on the $15 plan either. Still saying switch plans

  • omar26_2 Omar V (@omar26_2) reported

    @HBOMaxHelp Didn’t work. Still says to switch plans.

  • TheBascoFiasco Jerry -freaking- Basco (@TheBascoFiasco) reported

    @hbomax the audio on Rush Hour 2 is about a second in a half behind. Fix it. I tried my tv, phone, tablet, computer. I'd tell you this somewhere else, but assistant you don't believe in a support section on your app.

  • TheBascoFiasco Jerry -freaking- Basco (@TheBascoFiasco) reported

    @HBOMaxHelp fix the audio on Rush Hour 2 please. It's 2021, this shouldn't be an issue. #firstwolrldproblems. #imstillpissedthough

  • kindafitdei deidre she/her (@kindafitdei) reported

    I keep receiving a “We’re having trouble playing this title right now. Please try again later or select a different title.” When trying to watch Netflix, HBO Maxx @hbomax Hulu @hulu_support even @disneyplus

  • The3Rrrs RepeatRepeatRepeat (@The3Rrrs) reported

    @JackWilliamRtF Anyone else having issues with the @hbomax app flat out not working on @roku? Any solutions? Have done a factory reset and reupload of the app, and that’s not cutting it. All other apps function

  • MeterMobb Meter Mobb (@MeterMobb) reported

    @hbomax @HBO Rush Hour 2 audio is ******, help a player out I'm trying to finish the trilogy.

  • LyddonB Beau Lyddon (@LyddonB) reported

    @jcjones1515 @hbomax @HBOMaxHelp Ugh, I can't even get that one to play anything anymore. Reinstalled it too. Always an error when attempting to play content. At least the ps4 will play stuff. Just don't ever attempt to ff, rewind, etc.

  • luisbortega Luis (@luisbortega) reported

    @hbomax @SamsungTV #fail fix the app, it hangs all the time

  • omar26_2 Omar V (@omar26_2) reported

    @RICH_K13 @HBOMaxHelp @hbomax Yep, same problem for me. I just signed up for the $9 plan thinking it would work. NOPE.

  • avgalien hanny (@avgalien) reported

    @hbomax pls fix yourself this is getting embarrassing