HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Buffering (35%)
• Sign in (25%)
• Playback Issues (25%)
• Crashing (11%)
• Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Krefeld	Sign in	18 hours ago
East Moriches	Sign in	1 day ago
Baltimore	Crashing	2 days ago
Greenwood	Sign in	3 days ago
Odenton	Video Quality	5 days ago
London	Sign in	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TheTruBilliam43 (@TheTruBilliam43) reported 2 minutes ago

  @hbomaxhelp I been trying to watch the @AEW Revolution PPV on HBO MAX and between the audio issue and now the streaming issues. This is one of the worst purchases I ever got for a pay-per-view

• 
  Tommy (@roidrage11) reported 5 minutes ago

  @hbomaxhelp @stabbinfresh No help

• 
  Jason Ader (@TheJasinator) reported 5 minutes ago

  How to save Paramount and Warner Brothers? Rebrand #DavidEllison Replace @paramountplus and @hbomax with simply HBO which stands for... Home Box Office. HBO Netflix YouTube This should be the big 3. Studios have become silos and force people to take sides. YouTube and Netflix, even Amazon, are not studios, they are brands. The names have become the product. Netflix is used for streaming like Kleenex is used for tissues. HBO could easily be the "generic" rebrand people reach for. Already known for high-quality TV, it's simple and self explanatory without having to ask, what does Paramount own again? What does Warner Brothers own? Plus and Max descriptions are 20th century marketing. Lose them or lose the business. IMHO 😎

• 
  kevin carter (@kevinc2415) reported 5 minutes ago

  @hbomaxhelp im on roku and its still not working correctly.

• 
  hayley (@bruisedhoney) reported 6 minutes ago

  @addievervale @hbomax sign in first babe

• 
  carys (@addievervale) reported 9 minutes ago

  @hbomax what hell is your problem what made you think this was a good idea

• 
  Speed Punk (@SpeedPunk) reported 11 minutes ago

  @Vault_Hunter @WWEREALONE @hbomax On Xbox just open the edge browser and try hbomax site login and see if it works that way

• 
  Kenny Eckley (@Yamikeck) reported 12 minutes ago

  @hbomaxhelp i want a refund. i bought the aew ppv from your app and almost a hour and a half in it is still not working. I had to go to youtube and pay for it for a second time to be able to watch the ppv.

• 
  maul (@tjmadden412) reported 13 minutes ago

  @hbomax @HBO The Pitt is the WORST show on TV. No contest

• 
  A B (@Crazyglue101) reported 13 minutes ago

  @hbomaxhelp How do I get a refund for AEW revolution the purchase did not work at all

• 
  Daryl Morty👑 (@DarylMorty) reported 14 minutes ago

  @hbomax Can yall fix the glitch with your app? It’ll play an ad and start it at an earlier part of the movie. Then you’ll have to fast forward it just to get to the ad you were originally at and have to watch it again. Been this way for months.

• 
  Dingus McKringus (@your_worm) reported 15 minutes ago

  @AEW @hbomax I just want my stupid $42.19. Please. I dont understand why this is such a hassle. I paid for a product that did not work. Times are too tough for me to just forget about 40 dollars. Can someone please help me out here? @TonyKhan ?

• 
  Jp *checkmark (@RealJPSquared) reported 17 minutes ago

  @hbomax if you can't competently stream live sports, give it to someone else. Choppy, audio goes out of sync... This is the worst garbage stream I've ever had to deal with.

• 
  dawn crawford (@dawncrawfo59588) reported 18 minutes ago

  @hbomax Why are we paying more for scho taxes?? For a privilege a streaming privilege i mean i understand that it helps people that dont want to work and choose not to work sending they kids to school but I pay enough in city taxes for school **** and dont even have a kid so yeah

• 
  Eli (@guevanex) reported 22 minutes ago

  Fix the stream @hbomax @AEW unwatchable with audio delay

• 
  TheGreatBabu (@TheGr8Babu) reported 24 minutes ago

  Hey @hbomax y’all need to fix your app! At the very least, add a restart option to episodic shows. Spoilers and having to hit rewind is just bad UX!

• 
  Brad Winchester (@WindDuster) reported 24 minutes ago

  @hbomaxhelp Three hours deep into a show to fix it is diabolical.

• 
  blah blah blah ok nice 👍 (@Markfel49566643) reported 29 minutes ago

  @sky @hbomax sky login process please

• 
  EllyButt 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦🇪🇺 (@WotBuwcheeks) reported 33 minutes ago

  @hbomax has awful coverage for the football, why the hell did @footballontnt move there?

• 
  Jimmy Midyette 🇺🇸 (@JimmyMidyette) reported 34 minutes ago

  @JeremyH418 @hbomax @jk_rowling I doubt it seriously. Between the wokesters who will actively cancel their HBO accounts over it and the distressingly large swath of people freaking out about Snape’s skin color, I suspect it will have trouble finding a big audience.

• 
  Irwin M. Fletcher (@IrwinMFlet32077) reported 36 minutes ago

  offended by Bateman and the idiots that did @HBO @hbomax DTF St. Louis. What an AWFUL ******* show. So talking slowly and or whatever Bateman does is funny? Every episode this slow delivery of talking like dumbasses is funny. Get this trash off of Max #DTFStLouis #HBOMAx

• 
  Aaron (@Azwilko1997) reported 37 minutes ago

  @mangAman_vp @hbomax changing aspect ratio is intentional by the director. as fo bad quality thats just streaming in general compared to a disc

• 
  Bret Callahan (@Bret14) reported 37 minutes ago

  @hbomaxhelp hey guys the @AEW feed is awful....the audio doesn't work. Like seriously this is 2026. @TonyKhan you should realize there is an issue.

• 
  Myke (@DeQuan81) reported 42 minutes ago

  @aaronrift @hbomax I got the error and backed out and went back and it's been fine all night.

• 
  Sasha | Gen 10 HYPE (@Sasha_Arilda) reported 48 minutes ago

  @hbomaxhelp @HBO @AEW Plz fix the hbo max stream, I still am sitting on a loading screen

• 
  Gabe (@TheGWK21) reported 48 minutes ago

  @aaronrift @hbomax Didn’t work for me either I had to just order it through cable and now I have to try and get a refund

• 
  Virtual Photographer...sometimes (@mangAman_vp) reported 48 minutes ago

  @hbomax Just a heads up: Using the app in the UK with adds, after adds appear the quality drops badly and you have to stop then restart. Also, the amount of adds in the first 10mins is brutal. Hardly enjoyable.

• 
  Gustavo Gatsby (@11GustavoGatsby) reported 50 minutes ago

  I’ve been seeing a lot of AI commercials and ads through @hbomax team, @cbdmdusa. Need some help?

• 
  Cory (@trumarvel) reported 57 minutes ago

  @aaronrift @hbomax I requested a refund from Apple and ordered on my traditional PPV. HBO Max has so many issues every PPV it feels like. I’ve never had a perfect experience

• 
  Andrew (@Coneandonly_) reported 57 minutes ago

  Hey @hbomax your audio issues is making it hard to enjoy this show 100% @AEW #AEWRevolution think I deserve a refund @TonyKhan