HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 12/12/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Sign in (33%)

    Sign in (33%)

  2. Playback Issues (29%)

    Playback Issues (29%)

  3. Crashing (18%)

    Crashing (18%)

  4. Buffering (17%)

    Buffering (17%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesWheaton Sign in
United StatesGreen Bay Sign in
BrazilGoiânia Buffering
United StatesConroe Sign in
United StatesBuffalo Crashing
United StatesBuffalo Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • StfuMoee ♡ Moehyukie ♡ (@StfuMoee) reported

    @HBOMaxHelp Why so you can not fix the problem, yea get back to me when y’all update the app.

  • HisStankness Dr. Stank Breath (@HisStankness) reported

    You know everyone gonna be joking about Yall until y’all fix the rewinding/fast forwarding issue, right? These jokes will Fly. @hbomax

  • JoviObi ObiJovi (@JoviObi) reported

    @HBOMaxHelp @DietBlackPreMed Just fix your damn software.

  • BruceUSA_ Luka's Lost Teammate (@BruceUSA_) reported

    @GoBirds___ @brgridiron @hbomax You should probably get some help

  • izumiven Izumi O (@izumiven) reported

    @hbomax is not letting me register or renew my plan from argentina. My bank told me @hbomax is not accepting credit cards??????? I got a case number and waiting for them to contact me for 2 weeks already... does anyone have this problem too?

  • larenztaint Big Stank (@larenztaint) reported

    @hbomax the **** is literally unusable guys come ******** on I’m tryna watch marlo sell dope

  • sapphicwitch_ c. 🪓 (@sapphicwitch_) reported

    @alyciascazzie @hbomax honestly i don't even know why they still let her work in tv productions... the show is so good and necessary for our youth, the representation is absolutely spot on (both on and off screen) but knowing this ***** had anything to do with it makes me feel sad and guilty :(

  • scott_p_wilson Scott Patrick Wilson (@scott_p_wilson) reported

    Some of y’all get on here and tag ridesharing apps to complain at them. I am here to ask @hbomax to fix the audio sync on Rush Hour 2 so that I can enjoy it.

  • chelirina irina (@chelirina) reported

    @imchriskelly @hbomax THIS WAS SO FUN TO WORK ON

  • captainsnugleup jack heisel (@captainsnugleup) reported

    @hbomax it's really frustrating how terrible of a job you guys did marketing when Suicde Squad 2 was coming to HBO Max

  • RockChalkSpence JasonWilliamSpencer (@RockChalkSpence) reported

    @UndineShorey @hbomax Now if only the app would work!

  • QBwinzz ***** (@QBwinzz) reported

    @HBOMaxHelp i bet you wont make the app not crash 800,000 times

  • felipeanuel bighooker (@felipeanuel) reported

    @HBO @hbomax Make sure @hbomax doesn't crash like it did with the Mare of Easttown finale-- and The Undoing.

  • Queen_Midas_ △⃒⃘ Tiara G. | UX Designer 👩🏾‍💻✨ (@Queen_Midas_) reported

    I’d gladly help @hbomax with that spastic *** unfriendly design 👀

  • Adreanrrr Adrean R (@Adreanrrr) reported

    @HBOMaxHelp That does not work. I have no other trouble with any other streaming service (Netflix, Disney, Hulu, paramount+). When it comes to HBO it freezes or won’t even play movies. Cancelling.

  • z_dinner Dinner with Jay-Z (@z_dinner) reported

    @hbomax do you need help with programming the app you can pay me in bud lights and I’ll probably do better than the guy you have doing it now

  • Missjennabanks Jenna Banks (@Missjennabanks) reported

    @hbomax I love this genre and can usually find the silver lining in everything but honestly this movie was awful. With the resources they had I don’t understand how they could’ve messed it up so badly.

  • nikotaughtyou Niko (@nikotaughtyou) reported

    Fix your ******* app @hbomax

  • Torres45A Afrodita Lágidas (@Torres45A) reported

    @hbomax hey HBO, just renewed my plan w u guys for 3 months and I can’t seem to be able to watch my show, pls help

  • SmilinChica Gina Obewan (@SmilinChica) reported

    its August and it's time to kick @hbomax to the curb. Thanks for your lack of help during this 6 month subscription. Not worth the price or platform no help...they copy a link for you to troubleshoot on your own

  • DookieeBrown DookieeBrown (@DookieeBrown) reported

    @hbomax literally just took my money. Logged me out. Says my password is wrong. And refuses to send a password reset. I’m livid. Fix this.

  • problemsthots kimberly. (@problemsthots) reported

    @HBOMaxHelp fix your app

  • tremaynethakid Tremaynetk (@tremaynethakid) reported

    @hbomax how tf do I turn auto play off? And y’all need to fix the fast forward ****, app be crashing bc y’all so damn disobedient.

  • Gibron_Lastname Gibronski (@Gibron_Lastname) reported

    @hbomax fix yall ******* app

  • jawshdarnit Jawsh💜 (@jawshdarnit) reported

    @hbomax hey there! You have an audio sync error for Rush Hour 2... Could you fix? I tried on my Galaxy S21 ULTRA and my Samsung TV and it's still not synced properly.

  • SnickerzBites Chaos Mode Giratina 🌙 (@SnickerzBites) reported

    Maybe the @hbomax social media intern wouldn’t being getting cyber bullied if THEY WOULD FIX THE ******* APP

  • QBwinzz ***** (@QBwinzz) reported

    If there was an award for "worst ******* app ever" it would go unanimously to @hbomax

  • problemsthots kimberly. (@problemsthots) reported

    @HBOMaxHelp im not dming you dylan, tell the manager to fix the app.

  • Honey_Grandma Annie (@Honey_Grandma) reported

    @peacockTV Terrible to stream and have over 2 minutes of commercials BEFORE program starts. Horrible selection of movies. We pay and STILL need to pay to see more old movies? No wonder you have so few paying subscribers. @hbomax way better!

  • biohazardfan07 😊☺️😁🤓😎Andrew🇺🇲⚛🎮🕹🎞📽📹🎥🎬 (@biohazardfan07) reported

    @HBOMaxHelp Your app is a piece of garbage. It only works when it wants to. It's not optimized for Roku or any device!! FIX IT!!