HBO Max status: streaming issues and outage reports
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Full Outage Map
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Buffering (35%)
- Sign in (33%)
- Playback Issues (15%)
- Crashing (14%)
- Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Warwick
|
Sign in | 1 day ago |
|
Atlanta
|
Sign in | 2 days ago |
|
Township of Evan
|
Sign in | 2 days ago |
|
Northampton
|
Buffering | 4 days ago |
 Monclova
|
Sign in | 5 days ago |
|
Idaho Falls
|
Playback Issues | 5 days ago |
Full Outage Map
Community Discussion
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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CoaCoalt (@Coalt81) reported@hbomaxhelp Hi, I am writing to report a persistent issue with the Max app on my Apple TV 4K. Despite having a Premium subscription, my video quality remains stuck at 720p, while I should be getting 4K UHD or 1080p.
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mark mcneilly (@mcneilly_mark) reported@hbomax I was hoping that the video quality of your sport stream on TNT would improve now you are in charge. Why is the image quality so bad compared to Sky and Amazon Prime? I am paying a lot for HBOmax with TNT sport and the image quality on TNT is rubbish compared to others
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Saad (@9yzzt) reported@GameOfThrones @hbomax Aegon wants to kill Aemond. Damn your work. That shield/armor of Aemond is bad—like a girl convinced him to wear it. No appearance from Daeron, and he has black hair
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ROC (@RoCraken) reported@hbomax literally worst interface ever. What am I paying for?
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Grabbasplode (@Grabbasplode) reported@hbomax Terrible slogan. It's called the Green Lantern Corp for a reason. You can't have a corp of one. Also doesn't work if your just talking about Earths sector as each one has two, nor is there a cap on Lanterns per species.
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Ron Stallworth (@ronstallworth22) reported@zav_evan @JamesGunn @hbomax because no one has ever use their brothers or wives in their work, just james
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Daniel aday (@Daniel_Aday52) reported@JamesGunn @hbomax This might be the final nail in the coffin if this doesn’t work out
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aemond’s scar🖤 (@aemonds_scar) reported@hbomax @HBOMax_Nordic nobody wants to work these days
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the desert is chilly in the winter☀️ (@VegasMapleLeaf) reportedYou know @hbomax — your sign in is straight garbage No reason to log out, no reason for several email entries and 3FA? Crap service. Ruined the hockey game for us
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Virtual Photographer...sometimes (@mangAman_vp) reported@hbomax Just a heads up: Using the app in the UK with adds, after adds appear the quality drops badly and you have to stop then restart. Also, the amount of adds in the first 10mins is brutal. Hardly enjoyable.
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Chris Atkinson (@Stoph76) reported@tntsports Just getting a 404 no page error. I'd heard that you could access tnt through @hbomax without subscription, to watch the #cycling but it just says you don't subscribe so was just checking if you needed to or not. Thanks
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Gerald Preston (@Ger_Pres) reportedFFS, how hard is it for @tntsports to tell people what to do with the new @hbomax app? Do we open a new account with HBO Max? Do we login to HBO with our existing TNT username/password? Come on, throw us a bone here.
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Michael Shilling (@MikeShilling) reported@TonyKhan Fix the announcer audio feed on @hbomax. Almost non existent.
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Domina89 (@dinomite1989) reported@hbomax @Sarahnb232463 Surprised you didn’t get Gerran to do press for the Pitt in the UK
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Carl (@Mpj1973Carl) reported@hbomaxhelp @weaveral121 No problem on my end Would prefer 4K/Atmos
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Nishtha Sadwelkar (@Nishtha11193) reportedWhile @JioHotstar @hotstar_helps makes news about bringing @hbomax to India, they continue to block premium users accounts every single day for 24 hours at a time. Utterly and completely useless. It has been 3 weeks my father is continuously harassed by this with no help.
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Dingus McKringus (@your_worm) reportedOn March 15th I ordered @AEW REVOLUTION from @hbomax. The stream did NOT work that night. There are still posts on here confirming that. I paid 42.19. I had to purchase the stream from Amazon so I was out another 50 dollars. I asked for a refund that night. Because I purchased
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oakstir (@oakstir1) reported@hbomax Is you app terrible on all android tablets or just my 2?
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Starsc4eam (@Starsc4eam) reported@hbomax we know Voldemort must be a woman,as you haven't showed him. This will make this series bomb. If a guy, you would have shown him already. Wasted hundreds of millions on therapy. Hahaha Cant wait for the @YouTube content because of this awful choice
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Jacob (@Jacob12462007) reported@hbomax why is streaming so glitchy? Just watching a show it freezes up after every commercial, I have to fast forward to get it to play again. Playback isn’t smooth, buffers regularly and other streaming services works fine so it isn’t my internet. Help!
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Jason Ader (@TheJasinator) reportedHow to save Paramount and Warner Brothers? Rebrand #DavidEllison Replace @paramountplus and @hbomax with simply HBO which stands for... Home Box Office. HBO Netflix YouTube This should be the big 3. Studios have become silos and force people to take sides. YouTube and Netflix, even Amazon, are not studios, they are brands. The names have become the product. Netflix is used for streaming like Kleenex is used for tissues. HBO could easily be the "generic" rebrand people reach for. Already known for high-quality TV, it's simple and self explanatory without having to ask, what does Paramount own again? What does Warner Brothers own? Plus and Max descriptions are 20th century marketing. Lose them or lose the business. IMHO 😎
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RileyDavis_37 ✨️ || fan account (@RileyDavis_37) reported@hbomax FIX THIS RN!!!! 😭 seriously, wtf!? you know how beloved of a character mohan is!! I don't care how you do it but we need her in s3!! 😭 #thepitt
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TheKingMaker (@TheKingMaker000) reported@GameOfThrones @gardedenuit @hbomax They really sabotaged their series by forcing a storyline and overemphasizing the Alicent and Rhaenyra relationship. It will be hard to fix since they’ve added unnecessary plot elements. They’ll likely try to salvage it after AKOTSK, but it feels too late, the damage is done.
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Cheeto (@UTDCheeto) reported@JamesGunn @homeofdcu @hbomax About to be the worst GL adaptation if we can’t have both John and Hal using the ring
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joe cooke (@JOECOOKE5) reported@hbomaxhelp I don’t believe it’s a technical issue. It’s just the crowd noise is louder than the announcers.
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Brandmarv (@Brandmarv1) reported@JamesGunn @hbomax Oh no, not the immediate marketing pivot. “Only one can wear the ring”… picks up any single issue of green lantern “oh wait I guess that doesn’t make sense at all”.
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Gary Bibby (@garybibby) reported@NOWTV your trailer about @hbomax coming together has a spoiler from Heated Rivalry in it, please fix that.
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HaveBlue77 (@HaveBlue77) reported@hbomax @DCOfficial So, when Supergirl flops, because of the backlash of having hateful people work for you, you’ll know why.
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Mr. T-1000 (@BubbaGimp79) reported@hbomax This is complete BS. Why can't I just sign in with my provider like I used to be able to. I lost all of my settings because of it. 🤬
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Dr P (@pm_phd) reported@hbomaxhelp @MMoneyCarson Your app is super frustrating. It gets stuck at the ad break and loops without moving on. Restarting is not a great fix. It seems like a glitch at your end, how about posting something helpful about this instead of making customers troubleshoot?