HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (36%)
• Buffering (30%)
• Crashing (21%)
• Playback Issues (11%)
• Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Tijuana	Crashing	1 day ago
Le Teil	Playback Issues	2 days ago
Sainte-Marie	Crashing	3 days ago
Cachan	Crashing	3 days ago
Pont-du-Château	Sign in	4 days ago
City of Saint Louis	Sign in	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Maron (@Maron_crypt) reported 2 minutes ago

  @enhathusiasts @hbomax Your location could be the issue. Try AmneziaVPN and switch regions

• 
  Big Roman Royal (@bigrome10189) reported 2 minutes ago

  @RivetSoro_ @hbomax @euphoriaHBO This was the worst episode in the show and it’s not even close Hopefully next week is way better

• 
  aspie_cyclist (@cawright1375) reported 11 minutes ago

  @NBCSCycling Would love to watch this on @hbomax & @tntsports but alas peacock has it and the absolute worst commentary team. Watching Rhõne-Alpes has been difficult due to partisan commentary and all the commercials.

• 
  Xilicys (@Xilicys) reported 16 minutes ago

  Anyone's HBO MAX Roland-Garros stream has been piss poor in the last 2 hours. It's so grainy I can't even read the scoreboard. Fix it @hbomax @tntsports

• 
  AZGirl (@k2m_10210) reported 22 minutes ago

  @hgtv @hbomax I don’t understand why every single backyard’s artificial turf looks like absolute crap. You see all of the turf lines, seams, its side effect lumpy and bumpy. I live in AZ where artificial turf is everywhere. Never seen install that look as terrible that’s on this show.

• 
  CL Art111 - freelance traditional artist (@callumlyal73631) reported 22 minutes ago

  @JamesGunn @hbomax Did you hire Tom King and Lindleoff because like you they have daddy issues?

• 
  Bruv-Meets-World (@BloodOfGermany) reported 23 minutes ago

  @TonyKhan please switch off if HBO max. They’re horrible. I’ve had problems on 2 out of 3 ppvs. Still can’t watch double or nothing because they lack the brains to do anything correctly. @hbomax @hbomaxhelp

• 
  Dragon Ballz (@DragonBall49786) reported 23 minutes ago

  @JamesGunn @Rory_g19 @hbomax Let’s just hope itself not a flop. Cox he’s just making dc bad while trying to fix.

• 
  Jabagowicz (@jabagowicz1) reported 23 minutes ago

  @balhararyahooc2 @HBO @hbomax Hi, I work for HBO specifically in the audio dubbing department in sector's 6/7 and your request has been disrespectfully denied, kindly go **** yourself!!!

• 
  South Star (@South_Star__) reported 25 minutes ago

  @JamesGunn @hbomax This looks so ******* terrible.

• 
  Da Goof (@PrestonUie) reported 25 minutes ago

  @AEW @WillOspreay @hbomax THE AWFUL WAFFLE

• 
  Project Might E. Supreme (@mrmightyrezz) reported 25 minutes ago

  @hbomax This is an apology for the awful marketing until now

• 
  legalrealist (Bluesky: legalrealist.bsky.social) (@legalrealist) reported 25 minutes ago

  @ninakokino98 @hbomax You’re sometimes pointing out that she’s still an r4 … and that’s true, but that doesn’t mean she HAS to be working the next day that the Pitt shows. Residents don’t work every single day! (In fact most … all?… states have laws on that.)

• 
  THE Reeses University Alumni (@JuiceBoxHero8) reported 26 minutes ago

  @TonyKhan please work with @hbomax to not have its users have to switch streams when it is a split Dynamite/Collision. Very inconvenient for users of the app. #AEWDynamite #AEWCollision

• 
  seglass ni tonday (@marcellsabitzer) reported 27 minutes ago

  @hbomax @hbomax When I try to log into your app on my TV and watch a movie, it gives an error and I can’t watch it. Why is this happening?

• 
  SMACKTALKER SKYWALKER (@AiR_WaRFaRE) reported 28 minutes ago

  @hbomaxhelp I purchased Double or Nothing and I’m not able to watch the replay. It says “add to list”. How can I fix this?

• 
  Zoe Sanderson (@zippyzee) reported 29 minutes ago

  @TNTSportsUS The @hbomax steam is terrible. It freezes at every commercial break and the stream is often behind the live action. Better to watch on @hulu !

• 
  Jay (@AvengerUpsilon) reported 32 minutes ago

  @hbomax Looks ******* awful.

• 
  Kristal Marien (@deBATjes) reported 36 minutes ago

  @hbomaxhelp Thanks for your answer @hbomaxhelp ! I had a chat this afternoon with your helpdesk and it is solved . I'm in France but it seems I'm not the only one who's having problems . I'll let you know if the problem occurs again .

• 
  Johnrawrallday (@johnrawrallday) reported 42 minutes ago

  The @hbomax stream of the 24hrs of Le Mans in the USA is the worst motorsport stream I have watched this year. I would rather watch FOX's NASCAR coverage.

• 
  they ruined da pitt for meow meow 🌱 (@ninakokino98) reported 44 minutes ago

  @legalrealist @liloslovergirl @hbomax you can acknowledge that there is an issue when the majority of the characters being written off are woc, especially when one of the is the main one and her exit doesn't make sense realistically and story driven, it's a poor lack of choice

• 
  Junes (@Junes_Flyest) reported 45 minutes ago

  Bruh @hbomax YOUR DRIVE CAM FEED IS AWFUL TODAY SOUND DOES NOT MATCH UP AT ALL

• 
  Jason Green (@JasonGreen464) reported 45 minutes ago

  @HBO @hbomax Wouldn't moving people from less polluting third world countries to more polluting first world countries make the problem worse?

• 
  Jamie Campbell (@spacegauche) reported 47 minutes ago

  @hbomaxhelp People who purchased the AEW PPV through HBOMax are unable to replay the event. It's listed as "upcoming" with no replay option. Can you please fix this issued? CC: @AEW

• 
  Alan Williams (@apwbowdon) reported 49 minutes ago

  A wonderful money-making idea for @footballontnt and @hbomax ... have a commentators mute button. Crowd atmosphere only. The habitof their pundits and mike-men to talk incessantly is terrible. #STFU !

• 
  ☠️ infidel ☠️ (@themadgermanic) reported 49 minutes ago

  @hbomaxhelp @AndyFromAustin I'm having the same problem....

• 
  finnie (@kimicaraz) reported 52 minutes ago

  @hbomax @TNTSports_EN Mboko/keys match just ended out of nowhere pls fix I want to watch I paid for this!!!!!

• 
  ~Śarah🤗~ ⚆⚆ (@sharkinjeans1) reported 56 minutes ago

  @DiscoveryID @hbomax What a terrible fit You made with #quirkyloverosee Among those who know you are being laughed at so hard for being such a willing vessel for her lies , she was never involved in the paradise house and she produces feeder stuff to this day 👏👏👏👏

• 
  GGTHNX (@goodgamethanks) reported 58 minutes ago

  @JamesGunn @hbomax I'm afraid that this looks terrible.

• 
  Johnny Nil (@Johnny_Nil) reported 60 minutes ago

  @hbomax Trying to log into Max with my cable provider and I keep getting an error message. What's up?