HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (35%)
• Crashing (28%)
• Buffering (21%)
• Playback Issues (14%)
• Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Annecy	Buffering	14 hours ago
Rixensart	Sign in	2 days ago
Marseille	Buffering	9 days ago
Veracruz	Sign in	12 days ago
Paris	Sign in	13 days ago
Sandillon	Crashing	17 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Travis22 (@Travis22475901) reported 3 minutes ago

  @hbomax Disappointing ending to his character. Reminds me how Jamie was killed by rubble… absolutely terrible writing.

• 
  ⚡️ (@Vibezzz164) reported 3 minutes ago

  @Brandaman24x @TomTomlewis063 @hbomax Cannibal and Grey Ghost were supposed to be seen during the sowing of the dragonseeds. Stormcloud was supposed to be seen during the Triarchy attack. Idgaf about cgi quality, we should have seen Dreamfyre and Sunfyre fly around King’s Landing at Aegon II crowning

• 
  AlienSexist (@AliensExist15) reported 4 minutes ago

  @hbomax The ‘restart movie’ button hasn’t worked in months, I’ve tried multiple TVs. Fix your stuff.

• 
  aperez0218 (@aperez0218) reported 6 minutes ago

  @hbomax Terrible how they did him.

• 
  BullishDegen (@MrPonzi184) reported 7 minutes ago

  @JonSnowFN @HouseofDragon @hbomax WTF are you talkin about ?😭😭 This has been the worst ******* season

• 
  Stu Wright (@StuW87) reported 7 minutes ago

  @hbomax I hope others take heed and move elsewhere, because it’s ridiculous the amount of problems I’ve had with the streaming and constant ads DESPITE PAYING MORE MONEY TO WATCH.

• 
  kp (@pmsawyers) reported 7 minutes ago

  @Chameleon777771 @hbomax the way you always have the worst takes is truly astounding

• 
  R. Daniel Ursus (@CoryMatthews10) reported 13 minutes ago

  @JamesGunn @hbomax Why does everything have such awful lighting now?

• 
  pangie ants (@Angiepants) reported 19 minutes ago

  .@hbomaxhelp your customer service is the worst I have ever encountered in my 36 years of life. You should be absolutely ashamed. What a joke.

• 
  Heather Leigh Cameron (@Chameleon777771) reported 19 minutes ago

  @hbomax I'm happy that Sepideh Moafi was given respect for her work on Season 2 of The Pitt, but I'm also displeased about her attempts to speak for people with disabilities and her statement that her lived experiences are similar to the experiences that people with disabilities have.

• 
  Benji (@Scatter865) reported 19 minutes ago

  Question: what is the point of a VPN if websites and streaming services (@hbomax) don’t allow me to watch the content? I’m in Japan. I can’t watch the Pitt because HBO doesn’t work in Japan. Because I want to hide my IP I can’t watch a show I pay for? Bye bye HBO

• 
  Shelf Dive (@shelf_dive) reported 19 minutes ago

  @JenTomSmash @DCOfficial @hbomax yeah i’m sad. i was extra prepared (at least i thought i was) and i tried clicking to get through and it just straight up would not work

• 
  lalita (@dearconfessor_) reported 26 minutes ago

  @mohansfae @hbomax obviously a lot of issues here but can i be petty and complain about putting her in cutesy white sneakers, a recipe for absolute disaster in a ******* ED?? #notmysamira

• 
  arlin ⁷ (@pewmypie) reported 26 minutes ago

  ESPECIALLY @hbomax IM NOT PAYING MORE TO BE ABLE TO WATCH AT WORK YOU IMBECILE

• 
  Ms Kris Clark (@2024CKCSWHFFAN) reported 29 minutes ago

  @DiscoveryID @hbomax saw this. Feel so sorry for this officer. Am glad he is back to work

• 
  alt! (@this_ismy_alt) reported 31 minutes ago

  @LewisYatesOfcl @AEW @hbomax Hangman retuning on Collision is some nasty work

• 
  MORTY (@GoMortGo10) reported 32 minutes ago

  @hbomax so you don’t allow service to people that travel for work?!? Makes all the ******* sense in the world

• 
  Tom Naughton (@TomDNaughton) reported 35 minutes ago

  @hbomax FFS, fix the formatting on the Lander Sanders Show, season two. It's stupidly narrow. Narrower than 3x4.

• 
  RainCityWoman (@RainCityWoman2) reported 40 minutes ago

  @NFL @Seahawks @hbomax I didn’t find that particularly motivational. Just a bunch of swearing and yelling like they were already in trouble for doing something wrong.

• 
  Rayan (@Cornelius_MacG) reported 45 minutes ago

  @hbomax What in the actual **** is going on with my ******* account I am the payer on the account The only devices signed in are my authorized devices And now I can’t sign in without this ******* BULLSHIT telling me I am traveling to much or I updated my household too

• 
  PJPandemonium@2003 (@PandemoniumPj) reported 47 minutes ago

  @WujiItadori @JamesGunn @hbomax Gunn used to work for Marvel , but ok

• 
  Lil Corky (@ComradeCrivz) reported 47 minutes ago

  @hbomax fix your subtitles, plz!

• 
  ᎷᎪ𝕏ᎳᎬᏞᏞ Smart (@aaronshupp) reported 51 minutes ago

  @adultswim @hbomax Because it's awful. Not enough swagger.

• 
  Skip Sayless 🏆🇹🇹🇭🇹♒️🗽 (@travbryanmusic) reported 53 minutes ago

  @hbomax It looks like they are mixing the origins of Manhunters and Martian Manhunter. Which could actually work.

• 
  Waza (@TheUnitedFan04) reported 53 minutes ago

  @hbomax Hello I need some help plz

• 
  Four Shades ♠️❤️♣️♦️ (@NorCalDR) reported 54 minutes ago

  @hbomax My ISP (Greenfield Communication) recently had a DDoS and said they have done all they can. It is an ongoing geolocation server issue with the streaming providers themselves (HBOMAX) and they already have everything they need from Greenfield. Can anyone please help?

• 
  Jiminy (@jshaggy1983) reported 55 minutes ago

  @MGMMusicHall @TBSNetwork @hbomax Kevin Knight (c) has an #AEW World Championship opportunity against Kenny Omega (c) at #AEWRedemption in Montreal. However, he has some other problems to deal with right now. #AEWDynamite

• 
  Josh Idell (@joshidell) reported 55 minutes ago

  @JessieLC24 @hbomax @hbomax why is there a problem with driver audio or leaderboard like every other week for the only thing I’m paying for in your service?

• 
  NC-Skins (@NC_Skins_WFT) reported 56 minutes ago

  @Schultz_Report @hbomax The problem with this mentality is that this is a business first and foremost. These guys all want the big contracts and in order to do that, you got to get the numbers.

• 
  Evil Dead (@EvilDead) reported 56 minutes ago

  @revecinemas @hbomax help her out.