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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (35%)
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Buffering (27%)
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Playback Issues (17%)
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Crashing (16%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Waukesha |
Buffering | |
| Mountain View |
Sign in | |
| Seattle |
Sign in | |
| Honolulu |
Crashing | |
| Virginia Beach |
Video Quality | |
| Red Oak |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Michael R Fleming
(@FlemingEdits) reported
@tropicostation @hbomax I had the same problem. Pretty clearly a content issue. @HBOMaxHelp
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Kelsey Trainor
(@ktrain_11) reported
@AndrewVisnovsky @hbomax I've heard they do police it and that's why it's an issue
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Dave (bring back bullying)🤣
(@patsfandave32) reported
@hbomax @velmatheseries gtfoh with this awful woke bullshit, hops scooby pisses on everyone involved with this show haha
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BrainSync
(@BrainSync1) reported
@hbomax @velmatheseries It looks awful and cringe.
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Meghan with an H.
(@wardamnmegs) reported
@BWWMatt @ktrain_11 @hbomax The HBOMax public streaming license is prohibitively expensive. That’s the issue.
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KillerBlue
(@KillRBlue) reported
@skjalfatime @hbomax @IamGabrielLuna If you don’t see the problem with that I don’t wanna waste my time explaining it, people so weak in this society that we gotta change race and appearance to original characters just to fit in with all these butthurt people. If he was black then keep him black!!
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Ben Greenspan
(@tryweirder) reported
@ADAMDEVINE Hey @hbomax can you fix this?
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Bougie ✨
(@HelenaSimone_) reported
Sigh. When network television steals back all the good shows bc no writer or show runner will want to work with streaming no more bc y’all reversing deals ion wanna hear nothing! @netflix @hbomax @paramountplus
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Sol
(@SolStar017) reported
Just saw the @hbomax Trailer for #Velma. The new one? TERRIBLE. Not gonna watch this because it literally takes a giant **** on everything that's Scooby doo. AND THEY DONT EVEN HAVE SCOOBY IN IT! and they turned the comments off! Shame on HBO, don't even hate watch it.
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𝐥𝐞𝐮… 💭
(@fromleu) reported
@hbomax y'all really got to fix the NEXT EPISODE auto play... It cuts out the last 3 minutes of the prior episode??????????????????
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Aaron Lassiter 🌵
(@aaron_lassiter) reported
@hbomax @velmatheseries Literally awful at every point. @mindykaling is terrible and this atrocity is so clearly bad that you even turned off YouTube comments.
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whiteywhackers
(@whiteywhackers) reported
@DanDotLewis @hbomax A rather large error is the Tigers hosting the Yankees. The Tigers finished 1989 on the road. Also, the score of that game doesn't match October 1, but August 18, when the Tigers led 6-1 in the 7th. Strange!
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obeyKIKI⛩️
(@kiki_istheNAME) reported
@hbomax @velmatheseries I hate littraly every single thing tjis show has to offer its all terrible. Clown *** ****** make **** nobody asked for
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Hitaxas
(@HitaxasTV) reported
@hbomax @velmatheseries This is awful. What is with the race swap going on with both Velma and Shaggy? It feels wrong. The direction of the characters in general feels wrong too. Not to mention the animation style clashes in multiple areas. This will be one I will pass on. Hate it.
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Enemy of Lies
(@ENEMYOFURLIES) reported
@hbomax @LamarJohnsonn I was looking forward to this but the app update yesterday broke the audio and forces captioning on. I really don't understand how your dev team consistently makes it worse when it has been the worst streaming app by a mile.
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Chris
(@CollectiveBiz) reported
@steffbeenlit @HBO @hbomax Because outside of the first episode, it was an absolutely horrific, awful awful show that was just an attack on straight black men. I'm so glad it was canceled I hated with that show became. It was just a Trojan horse.
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Matt Tamanini
(@BWWMatt) reported
@ktrain_11 @hbomax Very few restaurants/bars are set up for streaming because of internet connection and latency issues. Since every TV/streaming device is different and a different distance from router, it is almost impossible for them to be synced. So, it's just all a big mess right now.
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Jon Hulett
(@JonHulett) reported
@lesliegrace @JamesGunn FIX THIS. @hbomax guy
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Dromax
(@heavywaterball) reported
@hbomax @velmatheseries This is awful
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Dr. Christine Sarteschi, LCSW
(@DrSarteschi) reported
@JonnyCinquo @hbomax I agree. It's terrible
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Noldude
(@nmprichards) reported
@getFANDOM @hbomax This looks awful
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Alex Dunn
(@Dunn1216) reported
@hbomax app is dogshit, one of the biggest problems is how you can't even get to the download section while offline. Lmfao.
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mollie cahillane
(@MollieCahillane) reported
@ktrain_11 @hbomax streaming services have different licenses than broadcast networks - basically bars need to pay for a commercial license to legally stream HBO Max (same thing with Paramount+ and the NWSL). it's a pretty new problem in a very quickly evolving sports streaming world
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tae🇺🇸🇺🇸
(@taeoct6) reported
@Glock_Topickz @hbomax This looks awful
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Ray Reeves
(@JorRay257) reported
@hbomax @velmatheseries As HBO begins to hire folks from Disney+...the quality of programming begins to suffer
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Josh Goodman
(@JoshuaGoodman52) reported
Finally convince myself to sit down and watch The Menu on @hbomax and… the aspect ratio?? Wtf is goin on? Lol Am I tripping or has anyone else run into this problem
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UnrealTravis
(@unrealtravis) reported
@ktrain_11 @hbomax This was always an issue with streaming only options. Most of the services don't offer a commercial option. God forbid you live in Virginia and the ABC enforcement shows up. They will fine you so fast.
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Chris
(@CollectiveBiz) reported
@steffbeenlit @HBO @hbomax Plus the showrunner Misha Green was extremely toxic on set, she's a terrible show runner and I'm glad to see she isn't running a show anymore, she's burning bridges left and right
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Michael R Fleming
(@FlemingEdits) reported
@tropicostation @hbomax @HBOMaxHelp I see the same issue if I pull the film up in the HBO Max app on my iPhone.
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daniel
(@PickledOnionFan) reported
@HBOMaxHelp hi I’m having audio/visual issues on a Samsung smart tv - they are out of sync!