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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (28%)
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Buffering (26%)
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Sign in (23%)
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Crashing (20%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Sign in | |
 Abtsgmünd |
Buffering | |
 Utrecht |
Buffering | |
 Firminy |
Crashing | |
 Queens |
Video Quality | |
| Columbia |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Adam
(@adam_thompson4) reported
@HBOMaxHelp getting a cant play title error all of a sudden
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katie
(@gorewhre) reported
@HBOMaxHelp FIX YOUR DUMB APP I JUST WANNA WATCH PLL
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David Affinito
(@davidaffinito) reported
@HBOMaxHelp @arieannalynne It's the cert issue - see my tweet
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Blackwolf
(@Blackwolf20194) reported
@angel_scented @E2TheBam @hbomax It's been so long he probably has trouble remembering it all, but it seems to involve him and the other two young men working at the Lodge. He said "I wasn't the one..."
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Theresa May
(@Capitan00teri) reported
@hbomax That’s the biggest beef I have with GOT. Sure, the last two seasons were awful but that’s nothing compared with supporting the abuse of animals. I’m sure no animals came to any harm on set but what HBO has done is worse. They’ve injured an entIre breed of dog, all over the world.
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Tom - Typos “Я” Us
(@tjtwo1961) reported
@HBOMaxHelp @SSKawar All of a sudden, folks are unable to watch or download. Repeated “ERROR” messages. What’s going on?
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Judas Worldwide💫
(@JudasAffiliated) reported
@hbomax is literally the worst app….
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Merve⁷ ⟭⟬
(@itsfakeelove) reported
Yo @hbomax did your site crash or something??
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Letitia Fckn Lewis
(@HiighLiine) reported
Ffs @hbomax when are you lot gonna fix this app? I'm just trying to watch movies on this snow day and you're ruining it!!
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James Jay Carafano
(@JJCarafano) reported
The Matrix Resurrections on @hbomax terrible film
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pamela
(@pamela83211) reported
@damia7x_ Same for me!! So frustrating as I just started a new show!! @hbomax help!
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helenita
(@helencfernandez) reported
In 2022 I really want to read more books! Can anyone share their @hbomax login pretty please?
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James Jay Carafano
(@JJCarafano) reported
Harry Potter Reunion @hbomax all about Benjamins, excuse for raking in cash, banning R.K. Rowling shows they aren't interested in honoring the work, just making money off of it.
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Don💫
(@DonSignorino) reported
@philnickinson @hbomax Not just the web. @hbomax just crapped out on my ATV4K as well. Not working on iOS either. Looking like some outage
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festive carly🎄
(@carlyynicolee_) reported
why is my @hbomax app not working 😩😩😩
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melaniegrant
(@melanie63894968) reported
@hbomax why is your ****** app not working, this happens all the time. Gonna cancel subscription if it doesn’t improve
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Cristina Ramos
(@CristinaRamos92) reported
@hbomax is there a glitch in the system? It says the connection is not secure and will not allow me to watch Harry Potter 20 Yr Reunion 😢
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𝔍
(@AbiDePeacez) reported
@hbomax please work on your servers bro
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Sarah Kawar
(@SSKawar) reported
Hello @hbomax please fix your viewing interface. Extremely slow. Can’t go back 15 sec without it breaking down. Needs to be reloaded every time my computer is in sleep mode. Get it together.
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CACTUSJACK®
(@cactusjackro) reported
@HBOMaxHelp fix you app PLEASE
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Mohamad Alhilwani
(@M_alhilwani) reported
@NickPlanster @hbomax Same issue here
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Shamena 🕊
(@shamenasami) reported
@hbomax it's barely the first week of the new year and ya'll already having technical issues? HURRY UP AND FIX UR SITE, IM TRYNA BINGE GOT
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Chris Sinclair
(@ChrisSi74765676) reported
@HBOMaxHelp looks like your certs are expired and you site isn't working for a large number of people. Any word on when a fix will roll out?
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charles mohr
(@kale0579) reported
@HBOMaxHelp @don_teague I am having the same issues @HBOMaxHelp , im getting error messages. Tried to play movie, screen goes black, then the error message, then it sends you to a screen to restore purchase or choose a plan. Signed out and signed back in same issues. What's going on?
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quinn
(@fallquinnlove) reported
hey @hbomax fix yourself i was watching succession
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Fred
(@DerfEsurk) reported
from
Reserve Township, Pennsylvania
@hbomax is there a problem right now. I can’t access any shows on my phone
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Robbie S
(@ActualRobbieS) reported
Having problems with your servers? @HBOMaxNordic @HBOMaxHelp
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Theresa May
(@Capitan00teri) reported
@hbomax I’ve just now been able to rewatch GOT after that terrible ending and I’m reminded that you guys used a bully breed to play Ramsay Bolton’s “hounds.” You should have used dobermans or shepherds or black labs. Bully breeds have suffered enough. We don’t need GOT making it worse.
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Hannah Rand
(@hannahrandband) reported
@HBOMaxHelp @arieannalynne I got this message as well when I go to sign in on computer, so I can't login and view anything on my computer.
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yanita candle bae
(@YachtClubYana) reported
not me in the middle of my harry potter binge while working & yall servers are down! @hbomax FIX IT!