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HBO Max

HBO Max status: streaming issues and outage reports

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Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 36% Sign in (36%)
  • 23% Buffering (23%)
  • 23% Crashing (23%)
  • 14% Playback Issues (14%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Paris Sign in 4 days ago
Frontonas Video Quality 7 days ago
Montpellier Playback Issues 15 days ago
Tijuana Crashing 18 days ago
Le Teil Playback Issues 18 days ago
Sainte-Marie Crashing 19 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • TopDawgBets
    TopDawgBets (@TopDawgBets) reported

    @hbomax fix the Tiafoe match NOW!!

  • spacegauche
    Jamie Campbell (@spacegauche) reported

    @hbomaxhelp People who purchased the AEW PPV through HBOMax are unable to replay the event. It's listed as "upcoming" with no replay option. Can you please fix this issued? CC: @AEW

  • EricaDiwren
    Erica DiWren (@EricaDiwren) reported

    @LiveLaughLDP @LouDPhillips @hbomax 🤭 We Moms ! I am digging for a deeper plot and thinking "what am i missing here?", when the 'plot' is the characters and weirdness right in front of me.! Had the same problem with ERIC IDLE when everyone else was laughing at Monte Python! Weird, twisted, was NORMAL to my fam?

  • KryptoUnikorn
    KRYPTO UNIKORN (@KryptoUnikorn) reported

    @hbomax your app is not working with airplay on appletv to sonos sound products, check the reports on reddit lots of users complaining, this is very frustrating please fix.

  • umburns
    Mollie B. (@umburns) reported

    @TNTSportsUS @hbomax keeps buffering and pausing, so ridiculous. Please fix this!

  • RetroGraveProd
    RetroGrave_SteveK (@RetroGraveProd) reported

    @AEW @hbomax Finally have The Problem jerseys for sale

  • MoviesRegular
    Movies On The Regular (@MoviesRegular) reported

    Anyone else having issues with @hbomax

  • Ansrolly
    ANAS THE ELITE 🇵🇸 (@Ansrolly) reported

    @AEW @tntdrama @hbomax Honesty? Nothing worthwhile no one The match card is weak awfulit and The World Championship match is awfulit the worst match on the card. Random card. Why watch if I'm not going to benefit? No Story wheres Swerve and Ospreay Mox and Death Riders ?? Where's

  • JuiceBoxHero8
    THE Reeses University Alumni (@JuiceBoxHero8) reported

    @TonyKhan please work with @hbomax to not have its users have to switch streams when it is a split Dynamite/Collision. Very inconvenient for users of the app. #AEWDynamite #AEWCollision

  • catzandcookiez
    Lauren (@catzandcookiez) reported

    @hbomaxhelp I dont see a way to dm u. But i restarted my roku and now hbo is asking me if i want to subscribe or sign in. Weird bc my other streaming services are still signed in.

  • zippyzee
    Zoe Sanderson (@zippyzee) reported

    @TNTSportsUS The @hbomax steam is terrible. It freezes at every commercial break and the stream is often behind the live action. Better to watch on @hulu !

  • sdnas
    letting go (@sdnas) reported

    @hbomax The recent Apple TV app update is terrible. The volume stops working, the show episodes don’t start in the correct places…

  • NedPepper09
    Ned Pepper (@NedPepper09) reported

    @hgtv @hbomax HGTV should end your programs are terrible.

  • JaxTeller718
    JaxTeller718 ⭕ (@JaxTeller718) reported

    @hbomaxhelp @TheEricGoldman Dear HBO Max Help I tried your suggestion but it did not seem to clear up the issue. This method does not seem to fix dogshi*t decisions made by a streaming company. I will continue to look for a fix and will get back to you when I find it

  • CSXK921
    ⛈️Dakota🌪 (@CSXK921) reported

    @hbomax Not a huge issue but the live in-car camera for Josh Berry does not have josh or spotter audio. I did refresh to no avail. Hope no other cars are having the same issue.

  • heisenberg187
    Erik Lamoureux (@heisenberg187) reported

    @hbomaxhelp My email is irrelevant to a problem that everybody who purchased this on your platform last night is having...

  • Ay_110_
    Avon (@Ay_110_) reported

    @s1mpl3Jak @JamesGunn @hbomax Go outside, you don't need to be watching this, you need help!!!

  • hornybean19cm_
    巨屌色TOP (@hornybean19cm_) reported

    @RivetSoro_ @hbomax @euphoriaHBO It’s definite not for nothing…. If Maddy didn’t ask for help Cassie would be dead too.

  • wanderIeave
    wanderleave (@wanderIeave) reported

    The storm last night where my parents live knocked out power to the hospital and their neighbor who got transported by ambulance couldn't be brought up to the ICU bc the elevators didn't work just saying @hbomax might have been a better storyline than cyber attack ¯\_(ツ)_/¯

  • matt_ixxi
    The King In The North 🍉 (@matt_ixxi) reported

    @hbomax Be interesting to see how the showrunners are going to paint Rhaenyra as the good person in this series…she did some terrible things after she took King’s Landing 👀

  • GreenSwag24
    GreenBean24 (@GreenSwag24) reported

    @hbomaxhelp @TheEricGoldman There’s nothing in that website that the user can use to fix it themselves lmao you’re developers need to fix it

  • FlindersJimmy
    Jimmy Flinders (@FlindersJimmy) reported

    Hey @hbomax, where is the @TommyPaul1 match? Why when I try to go from the small window in multiview to fullscreen it takes me to a random court being cleaned off? And no Paul Hijikata choice in the RG menu. Would be great if you could fix this.

  • agbullet25
    Brian (@agbullet25) reported

    Seriously @hbomax this is BS and flat out a lie for what we pay for when you say no commercials. Fix it and stop showing ads during the @24hoursoflemans

  • geek3point0
    🇺🇲 That James 🍍🐉 (@geek3point0) reported

    So @hbomax support chat is complete trash. If I wanted canned answers and someone not empowered to fix my problem I would just chat with AI.

  • JohnCB500
    JohnCB500 (@JohnCB500) reported

    @hbomax @bikesontnt I need help to connect to the stream

  • AndyElche
    anenglishmaninspain (@AndyElche) reported

    @hbomaxhelp We have secondary level commentary on this platform. Whereas if you only subscribe to @cyclingontnt you have the top commentary team and completely better coverage . It's awful. Terrible coverage.

  • PrestonUie
    Da Goof (@PrestonUie) reported

    @AEW @WillOspreay @hbomax THE AWFUL WAFFLE

  • IaninAD
    Ian Holmes 💙 ⚒ (@IaninAD) reported

    @hbomax is ruining this final. Awful picture quality

  • LocalHooker1012
    LocalHooker (@LocalHooker1012) reported

    @hbomax FIX THE ******* FRENCH OPEN FEEDS YOU *** CLOWNS

  • Byron1970
    Byron Phillip (@Byron1970) reported

    @hbomax your coverage of the nhl playoff game tonight has the worst audio I’ve ever experienced, get it together fellas. Brutal ****