HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 02/16/2026 14:25

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (29%)

    Playback Issues (29%)

  2. Buffering (27%)

    Buffering (27%)

  3. Sign in (22%)

    Sign in (22%)

  4. Crashing (19%)

    Crashing (19%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesQueens Buffering
GermanyGroß-Umstadt Playback Issues
GermanyHamburg Video Quality
United StatesPittsburgh Buffering
United StatesRochester Playback Issues
EcuadorGuayaquil Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • ynksphns Joe P (@ynksphns) reported

    @hbomax Can't. @hbomax doesnt work on @Roku

  • MrBSwartz Bobby Swartzentruber (@MrBSwartz) reported from Columbus, Ohio

    @hbomax your app has been garbage the last few days. From reading Twitter, I’m not the only one with issues. I can watch about 5 minutes then it freezes. Unacceptable for this to continue. Working on a fix? I’m using Apple TV - all other apps I have are great! @HBOMaxHelp

  • Sacb0y 🔞 Animated Lazy Girls by Sacb0y (@Sacb0y) reported

    @kabangeh @hbomax @PlayStation Apparently 4K and HDR is not available on PS4 and PC These people expect to compete with Netflix and YouTube I'm glad I don't pay for this. I almost canceled Netflix cause their system for this is stupid on PC (if you have a single monitor that's not 4K and HDR it won't work)

  • erinava Erin (@erinava) reported

    @hbomax Hi Friends isn’t playing on your app 905303 code error. I can play many other titles

  • Sane_chic S.A.N.E (@Sane_chic) reported

    @Mayordollar @hbomax It’s terrible. Small rewind and the thing will start convulsing.

  • JustinHMGraci Justin Graci (@JustinHMGraci) reported from Lakewood, Ohio

    @hbomax why do I pay for your app when all it does is crash. You are worthless

  • luigisinbigotes luigisinbigotes (@luigisinbigotes) reported

    @hbomax enhance latam servers peak hour and streaming is lameeee

  • CapSparklFingrs Ratcatcher 2 Simp and Peacemaker Hater (@CapSparklFingrs) reported

    @JamesGunn @hbomax For a moment i thought that my headphones were the problem and apparently i actually messed them up trying to force them to work lmao

  • WritesOK Kevin P. Regan (@WritesOK) reported

    @HBOMaxHelp @jamietunkel The same thing that’s happening on everyone’s, ya’ll need to pay your software engineers more and fix the bugs.

  • mglrioss Miguel Rios Torres (@mglrioss) reported

    Help @hbomax no me sale el idioma original en game of thrones 😵‍💫🥺

  • killermonkey Best-At-Farts (@killermonkey) reported

    @HBOMaxHelp your PlayStation5 app is so terrible I am trying to watch your show #ValleyOfTears but with the language it was shot it (Hebrew) too many times a character replies& the only English subtitle that pops up is [Moroccan Dialect].Lol I have never seen something so bad

  • sydnialexxx **** randy evans (@sydnialexxx) reported

    @hbomax this is the worst app ever. y’all should be ashamed

  • ynksphns Joe P (@ynksphns) reported

    @AccordiAm @hbomax @Roku Keeps crashing on mine. I've contacted them. And they just say they are aware of the issue and working on it. Oh well.

  • ayleenrodas Ayleen Rodas Craner (@ayleenrodas) reported

    @hbomax suuucccks🙄 haven’t been able to use my freakin subscription because of the freaking app NOT WORKING!!!!

  • CoreyKnick Corey Knick (@CoreyKnick) reported

    @hbomax FIX YOUR ROKU APP

  • Ghostraider04 Halospy (@Ghostraider04) reported

    @HBOMaxHelp every time I watch hbo max the movie/show I’m watching goes down in quality then it goes back to hd a lot

  • Sacb0y 🔞 Animated Lazy Girls by Sacb0y (@Sacb0y) reported

    Yo @hbomax I ask again why is your @PlayStation 4 app so incredibly awful? It is the slowest, buggiest, most trash app I ever used. And I can't even get a 4K movie on my 300mbs connection to display above 720p. WTF If it wasn't my roommate paying for it I would cancel.

  • HorrorF29153467 Horror Fan (@HorrorF29153467) reported

    @hbomax @roku @ForestWhitaker, its working after the 4th try, Haxan (1922) was doing the same thing the other day, I would choose other movies they would work, but not the ones I was trying to watch, just one of them days... I apologize.

  • jxavvy Joe Xavier (@jxavvy) reported

    @hbomax has some of the worst UX and web experiences I’ve ever used. I’m a huge fan of the content though, happy to provide feedback if anyone has any contacts.

  • geekburrito gabe gutierrez (@geekburrito) reported

    @hbomax @JamesGunn he tried to snitch, and got more then what a few stitches could fix.

  • shehzadhassam Shehzad (@shehzadhassam) reported

    @hbomax @DCComics Best decision was to kill Boomerang. But the character and the actor are terrible.

  • MIXBAKETASTE cor.cor. 🌨|| bio ☺ (@MIXBAKETASTE) reported

    i've been watching a show on hbo, about 12 episodes? i've had to refresh the page because of an "error" 5 times now...congratulations @hbomax at still being the WORST streaming service out there. no one will ever dethrone you!🎉🎉

  • spacenut10100 J S (@spacenut10100) reported

    @hbomax Fix your system! Why is it everytime I try to watch via @Roku, it crashes? Everyone other program works!

  • killermonkey Best-At-Farts (@killermonkey) reported

    @HBOMaxHelp That didn't seem to help at all.

  • sav_ann_uh sav 🦋 BLM (@sav_ann_uh) reported

    @hbomax fix yo **** before i start bootleggin

  • MorrisonsLiver Jim Morrison's Liver (@MorrisonsLiver) reported

    @HBOMaxHelp @Strang3Stranger It’s slow as hell to load and then crashes. Fix your ****!

  • ChareenSeiaDoon Wit killed Asmodean (@ChareenSeiaDoon) reported

    Lots @hbomax doesn't work but the subtitles being minutes off is really icing on the cake

  • 7ftwingspan H.G. (@7ftwingspan) reported

    @hbomax what’s up with super dub of #laetitia ? Glitch?

  • HighHeelKnight Lance M Snead (@HighHeelKnight) reported

    I barely understand social media. How is tonight's #TSSWatchParty supposed to work? Do I watch it at home, randomly posting comments? Is there a particular host Twitter handle I'm supposed to follow? Does the watching start at exactly 9pm EST? @hbomax @JamesGunn @steveagee

  • SpencerTracyFan Amy (@SpencerTracyFan) reported

    are we able to type or speak or something? How does this work? @hboMax @jamesgunn #TSSWatchParty