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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (34%)
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Buffering (32%)
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Sign in (16%)
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Crashing (14%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hamburg |
Buffering | |
 Lafayette |
Playback Issues | |
| Prospect |
Crashing | |
| Carlisle |
Crashing | |
| Irving |
Sign in | |
| Painesville |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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RICHARD CROCKER
(@RCrocker02) reported
@hbomax your app... When I'm trying to sign in through my prime account everytime halfway through typing it randomly goes back to the movie screen. Very very very very annoying. The app basically being rude interrupting me.
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Michael Venhuizen
(@MauiV7) reported
@HBO @hbomax how much longer must we wait for a native @LGUS TV app? They say the delay is that you will not make it available to them. Let’s urgently work this out please.
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Fragile
(@fruhgeelay) reported
@rudyglove27 @hbomax I did! I watched it Saturday. I loved the first movie and although this wasn’t terrible, I felt like it was lacking something but I still don’t know what.
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Doug Kammerer
(@dougkammerer) reported
@ShawnYancyTV @hbomax I almost posted something similar. I love super hero movies. I was very excited for this one, but I was disappointed. The fight scenes were ok, but not great and there were quite a few issues with the plot. Still worth the watch, but maybe wait till you can rent it.
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Robert Tignor
(@People1stCoach) reported
@hbomax I signed up for the "deal" and got charged for it immediately and cannot access the account. There is no help. I emailed no answer. No # to call. Be Ware of this. Now I'm stuck. out money and no HBO Max. Sad Sad
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Josh
(@MarsMidniteRain) reported
@damiankardona @WonderWomanFilm @hbomax Problem was the script. Different people worked on 84.
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Emsee
(@apsylion) reported
@hbomax Terrible movie. Such a disappointment after the great first one
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PJ
(@podiatron) reported
@hbomax it was awful will not watch
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Joshers
(@stinkydog480) reported
@hbomax One of the worst movies ever!
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Downy Grace
(@downy_grace) reported
@HBOMaxHelp Have HBOMax thru Hulu and movie isn't even showing available. What's the glitch?
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Cordova🔌🧢
(@Damatt11) reported
@hbomax fix you’re interface pls
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Sarah Farkas
(@Sefarkas327) reported
@HBOMaxHelp I’m using HBO max on Roku and suddenly the audio descriptions are on and I can’t figure out how to turn them off. Please help! So distracting!
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Can I still be called a nasty woman?
(@goodforsumthin) reported
Watching @hbomax is giving me flashbacks of how annoying it used to be watching @hulu. I get so much buffering, freezing, and error messages about playback issues. What is going on???
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Irish & Yes I am
(@irish_yes_im) reported
@WISN_Caroline @hbomax Like they stole the login?
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Michael V
(@mwv0731) reported
@HBO @hbomax how much longer must we wait for a native @LGUS TV app? They say the delay is that you will not make it available to them. Let’s urgently work this out please.
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Aaron LePrell🦀
(@CrabLegs_F3) reported
@hbomax Had great expectations after the first WW movie but this was just awful. Darn shame. DC needs to get some better writers.
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LE Grace
(@LoopieluLe) reported
@HBOMaxHelp Yeah, that’s what you would think. There are many things on HBO Max that stream through the app but are not available on HBO Max through Hulu. HBO Max still doesn’t work on our Roku. Not sure what the issues are, but wanted to let you guys know.
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JugheadJOnes
(@OnesJughead) reported
@katiesmovies @wbpictures @hbomax Stop making it about yourself. They didn't choose you because you don't have an audience that would help market the film it's pure statistics.
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Seán Dean
(@spdean) reported
Is it just me or does the @hbomax app on @Roku crash on start-up a lot? Like at least 1/3 of the time at least.
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𝐀ȶȶ𝜕𝓬k 𝚶ח Hປᘻ𝜕חᎥȶʏ
(@nogreatresets) reported
@tomsantilli @hbomax It’s terrible. I won’t spoil it. I’ll just say phrases: the invisible jet, Chris pine, The plot, every single man from the 80s is a misogynist, stupid, weak or dumb. Linda Carter, 80’s music(lack thereof)
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NYCOgirl
(@NYCOgirl) reported
@hbomax So disappointed!! Loved the first WW movie, but WW84 was lame. Terrible villain, contrived storyline, Diana was weak and needed rescuing, bad effects/CGI and missed opportunity to include fun 80’s soundtrack instead of typical Zimmer score. WW made girls proud, 84 undoes that🙁
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Ian B. Ford
(@B_Free3225) reported
@WonderWomanFilm @PattyJenks @hbomax Awful. Just absolute garbage. It's like fan fiction but less cohesive and thought out.
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Hellshake Yano
(@TheOGKennyG) reported
@hbomax This movie was terrible. My girlfriend, who loved the new Ghostbusters remake said the new WW movie sucked. Seriously. She'd rather watch @melissamccarthy play a Ghostbuster than watch WW1984 again.
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StoneCrow11977
(@PKourakosIII) reported
@BrianKeene @hbomax @Roku I haven't had any problems with HNO Max on Roku, but I haven't used it extensively on there either. It's usually on my smart tv and hasn't given me problems.
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Seán Dean
(@spdean) reported
Is it just me or does the @hbomax app on @Roku crash on start-up a lot? Like at least 1/3 of the time.
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StoneCrow11977
(@PKourakosIII) reported
@BrianKeene @hbomax @Roku I haven't had any problems with HBO Max on Roku, but I haven't used it extensively on there either. It's usually on my smart tv and hasn't given me problems.
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We're Being Lied To
(@ajboyle) reported
@hbomax Ridiculous plot, laugh out loud stupid fight scenes, terrible dialogue, and just painful to watch. Obviously they bought the ratings on rotten tomatoes and imdb. The imdb reviews are mostly 1 stars! One of the worst movies of this century. What a waste.
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Nah Yea Nah
(@playz_dazed) reported
@WonderWomanFilm @PattyJenks @hbomax Terrible movie....if you don't already have HBO max, don't waste time, money, or effort on this horrendous movie...another #DCEU abomination
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David Wahler
(@zootonius) reported
@hbomax Tried watching it on 2 different Samsung TV with msg of not supported type, can we get a fix?
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Toi Johnson
(@toiharold) reported
@HBOMaxHelp Still not working