Is HBO Max down?
Problems detected
Users are reporting problems related to: playback issues, buffering and sign in.
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 05: Problems at HBO Max
HBO Max is having issues since 04:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (33%)
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Buffering (31%)
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Sign in (19%)
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Crashing (14%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Stuart |
Buffering | |
| Rowlett |
Crashing | |
 Paris |
Buffering | |
| Aurora |
Sign in | |
| Écully |
Crashing | |
| Washington, D.C. |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Angly
(@AnglyStev) reported
@WestworldHBO @hbomax Whomever does your closed captions for Westworld allowed a "should of" instead of a "should 've" as in should have to go through and it's going to make people who read that stupid, please correct that error in the future...
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House MAK
(@M_Kolodkin) reported
@hbomax please fix the series finale of GOT
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vince
(@FIDMguy) reported
@hbomax is the worst app, maybe ever
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aishetu® fatima dozie
(@TheAishetu) reported
from
Palo Alto, California
To the hardworking creatives who have shows on @hbomax please know that many of us can’t enjoy your work because the app is barely functional!
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Tired of Crap
(@Conspire4Fun) reported
I would like a personal apology from @rolandemmerich for wasting 2 hours of my life with one of the worst movies I have ever seen. #moonfall was a joke and I think I am going to ask @hbomax to prorate my bill to get a refund for that time. #trash
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HENOOB
(@TheHENOOB) reported
@cartoonnetwork @hbomax It's 100% an direct WBD problem then
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SirCatnip
(@CatnipSir) reported
@OfficialSARAJ01 @hbomax Batwoman was absolutely terrible....
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Elwould
(@elwould) reported
@HBOMaxHelp why does your channel never work
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𝓢𝓹𝓪𝓬𝓮 𝓬𝓸𝔀𝓫𝓸𝔂
(@biscuitsnowater) reported
@hbomax y’all better stop sending me these threatening *** messages signed by “-A” or we’re gonna have a problem -N
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Ludwik C. Siadlak
(@ludwikc) reported
What's going on with @hbomax? Every time I extend my MacBook display to iPad, the screen on HBO Max goes blank. Sound and controls work, but there's no video. I understand DRMs, not letting people do screenshots, etc, but that's too much. Don't ya think?
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Soule
(@GoatWater2) reported
Austin Butler as Elvis is currently on @hbomax Great performance. I can't say enough. Sorry but as I am saying this..I can't help but think of a joke Eddie Murphy said about Elvis 🎼 we gotta win this race
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Chaster Ram
(@Chaster_Ram) reported
@HBOMaxHelp Thx But it doesnt Help me Because i´m From germany i cant get Access to reach someone :/
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ɘяoomtƨɘWяiƧ ➐
(@SirWestmoore) reported
@Jeanna350 @HBO @hbomax Makes no sense as to why HBO doesn’t have it on it’s app. Some sort of licensing issue now or something perhaps?🤔🤔🤔🤔
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Mel Lanzatella
(@LanzatellaMel) reported
@HouseofDragon @hbomax The new episode was SUCH a mess. Scattered, difficult to follow what was even going on in that stupid useless "battle" and I mean, what an awful choice for the antagonist, which should be bad guy but INTERESTING @ least! Just awful. SO disappointing.
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DarthSlade
(@DarthSlade) reported
@hbomax please fire your UI designer. This is one of the worst user interfaces I have ever used.Good lord just trying to get back to the home sidebar and getting caught in a loop of swiping left through the carousel. It is bad. How did you not test this?
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destini
(@desishae5) reported
Whoever decided to make #TheTimeTravelersWife a series should NOT have or needed a better writer and director! The whole plot is horrible and @RoseELeslie character Claire is beyond awful! After 3 episodes I turned it off! If you enjoy the movie DO NOT watch the series! @hbomax
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Ck Kunyakorn
(@CakeKunyakorn) reported
@HBOMaxHelp Forever showing the loading icon and nothing else! On my Samsung TV Q95T. This is the first time I use HBO and it’s not a good experience. Very frustrating to be paying for something that didn’t work. Gotta cancel the subscription right away.
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Lil Sig
(@ShhhSmokey) reported
Having to buy a VPN because @hbomax won’t allow you to watch new shows in Spanish @HouseofDragon . So you have to show that your in a different country lowering the picture quality to be able to understand SMH.
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Joe
(@meanwhatchyasay) reported
Real question, is the @hbomax app on streaming devices the absolute worst app to have to sign in to? Goddamn I do hate poorly designed software. @HBOMaxHelp, your app on streaming platforms is ****.
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Anastasia F
(@Afae39) reported
Hey @hbomax I can't for the life of me get CC/subtitles to turn off no matter what I do. I've googled, tried everything I can find, and still they show up. Can you help?
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Luca
(@jdluk87) reported
Off Twitter for a while now, had to come back for this. @PrimeVideo new UI on Apple TV. You had to copy the worst animation from @hbomax app when moving from tile to tile ah? -.-
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Brett Davis
(@SoxLifeNW) reported
@hbomax Well, Flight attendant was blatantly obvious how it would end. Plus, its a terrible premise (unless only doing like 3 seasons). HQ is just a badass. They are not the same
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Calvin
(@calvinmidnights) reported
@secondmanshead i can’t wait this weekly releases are killing me. fix this @hbomax
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rookierivas
(@RookieRivas) reported
@hbomax fix your ******* subtitles. Please. No one can see them 🙄🙄🙄
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Tiffany&Co
(@Tiffy_Gspot) reported
@HBOMaxHelp of course reinstalling it works but reinstalling it is not an easy fix. y’all gotta do better than this... it’s really makin me back burner the mess outta this show lol smh shame cuz i really do wanna watch it with ease n comfort 😕
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Chino 🐺
(@wolfofwalgrnz) reported
Out of all the horrible movies that @hbomax has put out… #Moonfall takes the cake… picked a winner of best worst movie of the year.
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Chaster Ram
(@Chaster_Ram) reported
@HBOGOhelp @hbomax Hey i Got an Email that i created an HBOGO Asia Account but i didnt i´m From germany and Cant Reach the Support because HBO is not Available in My Region would be Nice if i get some Help
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Your Mom
(@DrunkMoblin) reported
Holy absolute dog 💩, Batman. @peacockTV app may crash and be more bug-filled than @hbomax
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ͲᎡᎪᏟᎬᎽ👠BS,RN☤MSN📚DemsARE thePRO⬳DEMOCRACY party
(@TeeBern) reported
Only 30 minutes in watching #ThoseWhoWishMeDead with Angelina Jolie & @jonnybernthal and I'm tearing up at the dad/son car crash😢😢😢 @hbomax
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House MAK
(@M_Kolodkin) reported
Please fix the series finale of GOT @hbomax @GameOfThrones