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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Buffering (34%)
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Playback Issues (32%)
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Sign in (16%)
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Crashing (14%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cleveland |
Sign in | |
| Los Angeles |
Buffering | |
| Eau Claire |
Buffering | |
| Lexington |
Crashing | |
| Rocky River |
Sign in | |
| Oklahoma City |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Evan Letson
(@EvanLetson) reported
@GodzillaVsKong @hbomax Whoever has not seen this movie don’t bother watching it the ending is the worst ending I have ever seen in my life
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Free Denizer
(@FreeDemizer) reported
@GodzillaVsKong @hbomax no HBO Max here in Europe and Cinemas are closed. Send help and popcorn
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Nyxie!
(@_Nyxie_) reported
@red1nk @hbomax I really dont think the animation technique is the problem here
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RC 🇺🇸💪
(@rmanzo77) reported
@mfrasmussen2856 @hbomax Very true. But I noticed all movies on @hbomax buffer every few minutes. So annoying. And it's not my internet speed as I have fiber in my area. They really need to get it together
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Drew Freeman
(@SparkyPhoenix85) reported
Seriously @HBOMaxHelp what gives???! I’m struggling to get through just the opening of this damn movie after two days of coming back to trying to watch friggin @GodzillaVsKong it’s choppy and stuttering and pausing and buffering like crazy - had NO problems with anything else!!!!
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Rico Wade
(@6ixgod_) reported
.@hbomax I’m tired of being a sound engineer. Fix the audio between dialogue and sound effects
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Alessandro
(@BoondyAlBoondy) reported
Tonight's viewing of #FalconAndWinterSoldier featured none of the buffering issues that we experienced with #GodzillaVsKong ... So that means either @Ask_Spectrum managed to get their act together, or it was actually @hbomax's fault after all! #PowerBroker
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Nathan Cole
(@Clumsy_Monster) reported
@hbomax what do I do when your app won’t let me watch anything and just keeps giving me longs error codes? Thanks.
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Robert Sawaryn
(@RobertSawaryn) reported
@volcanocomics @snydercut @hbomax We need Zack Snyder to film a movie 6 years ago and compile it together into 4 hours? Synder is a movie director.. much more than 4 hours to fix that garbage
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Trucker ****
(@truckerfuck) reported
@hbomax Fix the ******* line already
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Clayton Whitehead
(@roostercw) reported
@hbomax there is a white line down the side of my Samsung tv. It only happens with your app. Look into it, please fix, thx.
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YOYOYO
(@1776Murika) reported
@hbomax IM COMPLETELY DISGUSTED BY THIS COMPANY. YESTERDAY I MADE 2 SUBSCRIPTION (1 THRU AMAZON ANOTHER ON THE WEBSITE) ON A ATTEMPT TO WATCH A MOVIE WITH MY SON. FOR MY SURPRISE IT ONLY WORK THRU MY TV PROVIDER AND YOU HAVE TO SIGN UP USING THE SAME EMAIL
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Daniel William Clark
(@DanielWClarkDWC) reported
@TheTayaValkyrie @hbomax If watching it on a computer/tablet/etc, try a different browser. Microsoft Edge won't work, but Google Chrome will do the trick.
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Ayda Kocak
(@aydako) reported
@hbomax buffering, picture quality, and interface suck. Big time.
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Taya Valkyrie
(@TheTayaValkyrie) reported
When you can’t sleep and @hbomax isn’t working....help
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𝐵𝒶𝒷𝑒𝓈 🇵🇭🇺🇸
(@im_so_golden) reported
@hbomax Do we know when the sidebar issue will be fixed?
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M0DD3RNG4M3R
(@coreyjacbcooper) reported
@ZackSnyder @hbomax Why was this part of the scene deleted? I've got a couple of theories but it would be cool to know why like did the editing software glitch on this one clip or was it a studio note or did it just not fit with the scene overall?
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Cale Thompson
(@CaleThompson) reported
@hbomax Someone just used my email address to create an account. I live in Canada and cannot access any of your webpages. Please help figure out what happened.
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Misty
(@LeavellMisty) reported
@HBOMaxHelp I know you are aware of the white line on your app, do you have a timeline for a fix? I, like most people want to watch Godzilla vs Kong but are too distracted by the dang line and it is only on there for this month so a quick fix would be awesome!
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CrimsonCortex
(@CrimsonCortex) reported
@hbomax really giving us #Texans flashbacks to the Arctic blast with a problem they knew would happen but still nothing was done to prepare for it better. #GodzillavKong please fix the problem.
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Chris Rosenberg
(@ckr1024) reported
Three days later, still can’t watch #kongvsgodzilla because @hbomax is the worst streaming service available and it is buffering every 30 seconds. Back to @disneyplus for movies you can actually see in their totality.
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barbarian
(@danny_bahr) reported
@hbomax what’s up with Godzilla vs. Kong? I haven’t been able to stream for three nights straight because of buffering issues.
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BRodFlightCrew
(@brodflightcrew) reported
from
Harney, Colorado
@GodzillaVsKong @hbomax @hbomax needs to fix its streaming volume problem, the dialogue was way too low and we had volume all the way up.
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CJ ✨
(@CJPendragon) reported
So @hbomax is too expensive for me not to be able to sign in on multiple devices even when no one else is watching it. I’ve reset the password a half dozen times and still it won’t let me sign in on @MichaelAlexPen iPad.
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Gerald Joseph, MSW, ACM, CTP
(@gerald_joseph90) reported
@sheologian @hbomax Terrible 😞 basically erasing the individual and saying their life doesn’t matter.
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Trucker ****
(@truckerfuck) reported
@hbomax fix the ******* line already!!!
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Drew Freeman
(@SparkyPhoenix85) reported
Utterly perplexed by my frustrating situation with @HBOMaxHelp trying to figure out why the HELL I can’t watch @GodzillaVsKong this weekend without CONSTANT buffering and stutters - no other movie on @hbomax is giving me this issue - already feeling duped for subbing this week :(
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Taylor
(@tjmatyasz) reported
Ok @HBO I just signed up for @hbomax and so help me god if monkey beats the lizard I’m cancelling my subscription
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gokuGTX
(@Chris88nu) reported
@AmericaStonk @hbomax I have direct connection and Xbox one base system. I haven't had one buffering issue since they told me they fixed it. Hmm I'm sorry. Send HBO Max help a DM that's what I did.
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Brian 🇺🇸
(@chrono344) reported
@hbomax I can’t get Godzilla vs Kong to work. Is everyone in the world trying to watch it or is the service being overloaded???