HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 02/16/2026 08:10

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (29%)

    Playback Issues (29%)

  2. Buffering (27%)

    Buffering (27%)

  3. Sign in (22%)

    Sign in (22%)

  4. Crashing (19%)

    Crashing (19%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesQueens Buffering
GermanyGroß-Umstadt Playback Issues
GermanyHamburg Video Quality
United StatesPittsburgh Buffering
United StatesRochester Playback Issues
EcuadorGuayaquil Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • geraldineconrad Geraldine Conrad (@geraldineconrad) reported

    @HBOMaxHelp I am done w/ trouble shooting. I'll hang on for SUCCESSION, then quit. HBO deteriorated when it became HBOMAX. It was worth the monthly charge but no longer. It is technically poor and you are offloading the work to the buyers/renters. It's HBO's job to put out a good product

  • TheClayNewman Clay Newman (@TheClayNewman) reported

    @BlantonDavid @Roku @hbomax Netflix works just fine tho. HOW DOES NETFLIX WORK ON YOUR TV?!?! PLEASE TELL ME IT’S SUPER RELEVANT TO MY ISSUE!!!

  • LagunaBiotchIG kelli (@LagunaBiotchIG) reported

    Another day I’m mad at @HBOMaxHelp for not working properly with @Roku

  • crybabycowb0y mander (@crybabycowb0y) reported

    @HBO @hbomax Please consider adding more specific content/trigger warnings. "Adult situations" is incredibly vague & unhelpful. R*pe, su*c*de, etc. can be triggering to your viewers & it really is an awful (& potentially harmful) experience to be watching & be unprepared for it

  • Miyanaire Miyanaire (@Miyanaire) reported

    As I haven't been entertaining these media jackasses for the duration of this whole week & probably the next as well, I'd like to make it abundantly clear: HBO Max's app is horse poop. Constant rebuffing & added frustration!!! Fix it @hbomax ASAP! THERE'S A WHOLE FORUM ON ROKU!!!

  • Iouisbias von SOL☀️ (@Iouisbias) reported

    @hbomax you’re literally the worst streaming channel.

  • Miyanaire Miyanaire (@Miyanaire) reported

    I did a speed test for my internet. It's not the internet. It's them & it appears to be a regular complaint that they have yet to fix. I don't encounter similar issues from apps like Netflix, discovery+, Disney+, Amazon Prime etcetera. Maintenance needs to occur @hbomax

  • Foxbase11 Foxbase (@Foxbase11) reported

    @hbomax your Roku interface absolutely sucks. It's funny that some streaming services that are about $6 a month work a million times better than your pile of garbage. Do better.

  • MauricioM_Gomez Mauri 🇦🇷 ℘ (@MauricioM_Gomez) reported

    @PopCrave @hbomax Help deserve to be called THE QUEEN OF RAP POP: NICKI MINACH

  • Iouisbias von SOL☀️ (@Iouisbias) reported

    **** YOU @hbomax FIX YOUR BULLSHIT I HAYE YOU

  • Deja__Drew it's drewtal out here🔥 (@Deja__Drew) reported

    @CNschedules Wow awful. Shame on them. Why won't they add cartoon network library shows? Bad work @hbomax content team

  • michaelrohrer Michael Rohrer (Vaccinated) (@michaelrohrer) reported

    Is it just me or is The White Lotus filled with awful guests? #TheWhiteLotus @hbomax

  • JeremyRChabot1 Jeremy R Chabot (@JeremyRChabot1) reported

    @DCTitans @hbomax Are they really? Jason becomes RedHood like 5 minutes after dying. What made it work in the comics was the fact that it was years later. Like 15 years later. It's also pretty silly how the Joker dropped him so easy but as RedHood he's nearly unstoppable.

  • JenTravellight ~Jen~TravelLight #BringWynonnaHome (@JenTravellight) reported

    @Poppedcorn17 @hbomax This phrase often goes through my mind at work! #WynonnaEarp #BringWynonnaHome

  • ohheyitsjaye 𝚓𝚞𝚕𝚎𝚜 (@ohheyitsjaye) reported

    @HBOMaxHelp just redo the whole app man. it’s terrible for everyone.

  • quins86 tom hosier (@quins86) reported

    @hbomax Fix your streaming service of freezing and booting to main screen

  • 302living Brian Kenny (@302living) reported

    @HBOMaxHelp @TGreg72 It’s frustrating to unplug the tv every time to play something. Search HBO max three dots on Twitter and you can see everybody having the same problem. No other site has this problem. We shouldn’t adjust our tv’s you should fix your problem.

  • AmaNoah2 Justice4NoahIsaacandAmandaGarcia (@AmaNoah2) reported

    @HBO @hbomax Please I need your help! I was the victim of domestic abuse, kidnapped, by a man who preyed on my vulnerability Over time, he used my trust against me. He began abusive behavior toward me. Physical. Emotional. Our situation here is bad.I dream to move back to the USA with my son

  • MikeHall_Photo Mike Hall (@MikeHall_Photo) reported

    @HBOMaxHelp Nothing I can do on my end. My Roku is running the most recent firmware & I'm running the most recent version of the app. It took 5 attempts to get a video to play properly. This is a regular problem for me. Videos freeze, play audio without video, & the app crashes altogether.

  • danielsadicario Dan Sadicario (@danielsadicario) reported

    @hbomax, it's interesting to be an anglo, mono-lingual, English-speaking white guy on this side of the equation, but "Romeo: King of Bachata" doesn't have English subtitles. Help!

  • melorie14 Melanie (@melorie14) reported

    @HBOMaxHelp I haven’t been able to watch most things in the app since Monday. Using the latest Apple TV and software is up to date. Please help I’m getting really annoyed and about to cancel for good this time.

  • butlknowyou A 🤍 (@butlknowyou) reported

    hbo max has literally the worst app ever created. im unsubscribing. @hbomax do better please i actually like the content on the platform but my lord... hire a better ux team idk

  • W_Hicks21 Will Hicks (@W_Hicks21) reported

    @hbomax gotta be the worst app out there…more bugs than the sacadas in Center City

  • realmilkyjoe joe bro 🏝 (@realmilkyjoe) reported from City of Saint Paul, Minnesota

    GOD DAMN @hbomax FIX YOUR **** YOU BUSTED *** ***

  • quins86 tom hosier (@quins86) reported

    @DCTitans @hbomax Pls fix HBO max of everyone not being able to watch program without multiple disconnects to main screen

  • mzcmery CM™️ (@mzcmery) reported

    @hbomax PLEASSEEEEEE FIX THIS TRASH *** APP

  • AnimeTaiyaki Anime_Taiyaki (@AnimeTaiyaki) reported

    @hbomax is the worst app on ROKU. The app just up and changes my settings whenever it wants. Gotta redo my caption settings EVERY DAMN TIME I want to use the app. Frustrating doesn’t being to cover this.

  • mugiboya SAKAGOATO DAYS (@mugiboya) reported

    @BlindWaveCrew @hbomax. They got tons of quality shows that are non comicbook.

  • nate_griffn Nathan Griffin (@nate_griffn) reported

    @hbomax Y’all need to hire some new people to work on your app. It’s the only streaming site that gives me problems and lately it’s been all the time. My have to call it quits with you all for a while

  • AxTraOrdiNarY 🇰🇳🪓L🇻🇮 (@AxTraOrdiNarY) reported

    @hbomax what app am I suppose to watch the content on? The **** still not working on my Samsung tv