HBO Max status: streaming issues and outage reports
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Buffering (35%)
- Sign in (29%)
- Playback Issues (16%)
- Crashing (15%)
- Video Quality (5%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 20 hours ago |
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Playback Issues | 1 day ago |
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Sign in | 1 day ago |
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Crashing | 1 day ago |
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Playback Issues | 2 days ago |
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Playback Issues | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel aday (@Daniel_Aday52) reported@JamesGunn @hbomax This might be the final nail in the coffin if this doesn’t work out
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Matt (@GardenCenobite) reportedI really hope that if they're going to be buying @hbomax which is an app that actually works on smart tvs, that @paramountplus will revamp their app, which is the worst app on the planet. Literally only app we have issues with constantly for no reason.
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Aaron (@Azwilko1997) reported@mangAman_vp @hbomax changing aspect ratio is intentional by the director. as fo bad quality thats just streaming in general compared to a disc
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?? (@PsychoDad7820) reported@hbomax It’s a guy never a girl . Has mental problems and you push this trash
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Veritas Libertas (@VeritasLiberta8) reportedHey @hbomax fix your audio
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EllyButt 🏴🇺🇦🇪🇺 (@WotBuwcheeks) reported@hbomax has awful coverage for the football, why the hell did @footballontnt move there?
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TheKingMaker (@TheKingMaker000) reported@GameOfThrones @gardedenuit @hbomax They really sabotaged their series by forcing a storyline and overemphasizing the Alicent and Rhaenyra relationship. It will be hard to fix since they’ve added unnecessary plot elements. They’ll likely try to salvage it after AKOTSK, but it feels too late, the damage is done.
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Court Of Lore | Marvel, DC, Star Wars, and more (@CourtOfLoreHQ) reported@ReclaimJoey @JamesGunn @hbomax Oh I know they know that - just just didn't weigh how it would fundamentally change the things people love about the GLs If it ain't broke don't fix it. The marketing for the show is where the studios generate interest for the show. I'm pretty sure I have every right to voice what doesn't interest me? Do I not? So please do kindly f' off. FANBOYS ASSEMBLE! You and you're internet brained fan boys at the first sign of constructive criticism 👇
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Matthew (@mattbo_0) reported@hbomax Terrible tagline. Guess Hal dies.
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katie Henderson (@katiehe201587) reported@hbomaxhelp Been in an email loop with support doing the same troubleshooting steps repeatedly. Issue: Friends degrades in picture quality after ~15-20 min, every time, only that show. App updated, reinstalled, TV restarted — multiple times. Need actual escalation.
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Sir Smiffy the dog OBE (@smiffytheBT) reported@claptonterrier hoomum just spent a frustrating day trying to get @hbomax to work. Got there in the end but it was a trial. 🤞for all others trying
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Jason Ader (@TheJasinator) reportedHow to save Paramount and Warner Brothers? Rebrand HBO Replace @paramountplus and @hbomax with simply HBO which stands for... Home Box Office. HBO Netflix YouTube This should be the big 3. Studios have become silos and force people to take sides. YouTube and Netflix, even Amazon, are not studios, they are brands. The names have become the product. Netflix is used for streaming like Kleenex is used for tissues. HBO could easily be the "generic" rebrand people reach for. Already known for high-quality TV, it's simple and self explanatory without having to ask, what does Paramount own again? What does Warner Brothers own? Plus and Max descriptions are 20th century marketing. Lose them or lose the business. IMHO 😎
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Christy Massey (@Christy82635445) reported@hbomax @HBO HBO does no shows worth watching today!!! Far left radical agenda executives pick terrible things to watch!!! Hahaha. Turned down Yellowstone. Thats how stupid these executives are today!!!!
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valerie ⭑.ᐟ (@readinversee) reported@hbomax @riafwnn thats the worst seating chart in history my guy
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moze (@moze) reportedThis is like a true CM punk weekend. Terrible stuff popping off to distract from fun events. Is anyone actually wrestling or is it just hot takes and outrage. Holy ****. Is #aewcollision on tonight. That would fun. Might be time to got #aew archives on @hbomax
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Spencer (@CatDadCards) reported@USMNT @hbomax You know how Hard Knocks picks awful teams that implode like the JY jets?
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✰ (@capxluci) reported@hbomax Fans aren’t stupid, fix this mess and get Dr. Mohan back on season 3
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parsifal&emmenthal (@Vafudhr) reported@TiloSnr @hbomax That's not how Green Lantern Rings work.
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Daryl Morty👑 (@DarylMorty) reported@hbomax Can yall fix the glitch with your app? It’ll play an ad and start it at an earlier part of the movie. Then you’ll have to fast forward it just to get to the ad you were originally at and have to watch it again. Been this way for months.
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Tim (@Mayrit77) reported@bravo_joshuaaa @hbomax @StreamOnMax She makes the show terrible!!
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ethan (@dcjaybin) reported@hbomax @HBOMax_UK if we complain enough will u fix if pls
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Carlos Munera (@cfmun_) reported@GameOfThrones @hbomax Getting this ******* destruction of George’s work a few months after AKOTSK is literally like a divine punishment.
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CoaCoalt (@Coalt81) reported@hbomaxhelp Hi, I am writing to report a persistent issue with the Max app on my Apple TV 4K. Despite having a Premium subscription, my video quality remains stuck at 720p, while I should be getting 4K UHD or 1080p.
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maul (@tjmadden412) reported@hbomax @HBO The Pitt is the WORST show on TV. No contest
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OLDSCHOOL 2.0 (@OldSchool2pt0) reported@hbomaxhelp @JdotChilds The sound during the commercials is just awful. Streaming HBO Max March Madness games. Please change the commercial, it has a very annoying sound.
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Michael Shilling (@MikeShilling) reported@hbomaxhelp I'm not doing a chat bot when it's your audio engineers not doing their jobs. Announce team to 90ish percent to overmod, the crowd should be 70ish % of that and the ring mic should be 40ish % of the crowd. Problem solved.
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Chris Irving (@MushroomChris) reported@EE @tntsports @hbomax I currently have my TNT sports subscription through EE but when I use my discovery + login on the HBOMax app it says I do not have any subscriptions. How do I get this resolved?
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Ryguykc (@MrRightMind) reported@JamesGunn @hbomax Looks terrible
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Alfred (@ADlDAS5150) reported@hbomax why is audio description on on the new season of primal why doesn’t it let us turn off? Can you please fix this f’n thing?
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Sterek Gaming (@SterekGaming) reportedEven HBO Max Brazil is leaving out Mohan already and the season not even done yet. WHAT IS YOUR PROBLEM @HBO @hbomax