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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (36%)
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Sign in (29%)
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Buffering (19%)
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Crashing (12%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Salem |
Crashing | |
| Allentown |
Sign in | |
 Solidaridad |
Buffering | |
| Los Angeles |
Buffering | |
| Macungie |
Sign in | |
| Jiutepec |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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(@lordchrome1p) reported
@PaladinsGame @RoosterTeeth @hbomax These chest is not worth it same for the event pass for multiple reasons. The event pass barley had anything interesting in it. Cammie does not curse, Kazu only speaks Japanese, Yazamin looks terrible, Chase is really boring, Valentina is meh. Adding mechs would have been nice.
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Zakko Dee.
(@WiseAssGamer_YT) reported
@HBOMaxHelp So I get no issues on my tv or my iPhone. It always happens on my @MicrosoftEdge browser. And I like Microsoft Edge. I tried clearing cache and everything, same issue.
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Autonomy
(@CAmaral401) reported
@HBOMaxHelp Yeah. Didn’t work
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Solka Gibbs
(@Solkagibbs) reported
@genny92c @hbomax Had exactly the same issue but i was helped by a hacker called KridCrack on Instagram he can help you. Text or WhatsApp him +14144854707
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_justameenah
(@justameenah1) reported
@selenagomez @hbomax Hey selena my name is Amina i'm 20 years old and i really need money 70 000 $for my studies, my classes start to november in two weeks please help me i'm from Africa on Senegal, please send me a money from western union with my full name is Aminata Ndiaye and send me your code
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Einref Piopongco
(@mhieq03) reported
@genny92c @hbomax I couldn’t log in to my account, I have changed my mobile phone number when I try to log in to the app with my old registered phone number with my original passcode I get an error message. Till I reached out to Au_techie on Insta and they assisted me in getting my account.
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Andrew Romero
(@drew_R0mer0) reported
Watched @dunemovie last night on @hbomax, I am interested in where the story goes. Couldn’t help wondering if this was going to be a sci-fi version of @HBO #GoT.
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JNJ
(@_jnicolexo) reported
I pay way too much every month for this app to always have issues @hbomax
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detachedHEADstate
(@humanlearningML) reported
@hbomax your app is unfathomably terrible. How is every streaming service fine and yours is garbage?
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👑🦁👑
(@shilpeezy) reported
just another day wondering why @hbomax is the worst streaming platform to ever exist. it’s currently glitching across all devices 🙃 cool
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Дарья С
(@DashaS77582060) reported
@selenagomez @hbomax Please help, I am ready to gradually give the money back, as long as it will be possible. The loan is not available to us, it is a very large amount. Please...
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Horatio Caine
(@kashvi6) reported
@hbomax hi! I’ve been trying to watch #Dune for the last 2 days and I keep getting an error message! Please help!!
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Sophus Lie
(@SophusLie1) reported
@ChilledObserver @hbomax I’m having the same problem
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AshD
(@brettdresseur) reported
Does anyone else have HBO Max through @Xfinity and @hbomax doesn’t recognize your subscription? I’m going crazy bc I’ve been calling both companies and nothing is working. HELP
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julskinkan 🍖
(@julskinka89) reported
@hbomax Fix your volume, it's superlow on android phones, nvidia shield, pc. Customers shouldnt have to turn everything way up just to see a movie
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Demetri
(@TwoWayDemon) reported
@hbomax @HBOMaxHelp why wont your app work on my ps5??? Like ive reinstalled it twice, logged out, restarted my console… cmon
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🚀🇺🇸🌕 DogecoinWhore 🚀🇺🇸🌕
(@WetKissesBitch) reported
@hbomax help
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Дарья С
(@DashaS77582060) reported
@selenagomez @hbomax Hello. I would like to turn to you for help. My child needs help. She needs an expensive injection to make her healthy. The cost of the shot is about $150,000. Unfortunately, we don't have that kind of money. We are ready to sell everything we have, but we still don't have enough
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Lauren McGregor (Ginger)
(@ComedianLauren) reported
@hbomax why must I always have to resign in over and over again again! I pay through my tv service is that why I always have issues!? It’s very frustrating always having to go through the process of signing in over and over every other day!
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Sophus Lie
(@SophusLie1) reported
@HBOMaxHelp something going on? I can’t login.
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Anderson
(@AndersonStones4) reported
@oWinterWren @HBOMaxHelp I think you should contact @asiantech100 on Instagram, costumer service doesn't help,he helped me fix mine without wasting any time. Contact him and thank me later.
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Horatio Caine
(@kashvi6) reported
@HBOMaxHelp Thanks! I’ve tried clearing the cache, but it still doesn’t work. How do I try using another browser - please can you explain what this mean? Thank you!
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Gennaro Castaldo
(@genny92c) reported
@hbomax hi. Someone tried to create an account on hbo max using my email, and a verification email arrived to me. Since the service isnt available in my country, i cant check the status of this trouble, or Access help center neither.
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la Princesa 💕
(@Ihiinosen) reported
@hbomax can you hire better software engineers to make your app work? There’s no reason why it should to archaic, unfriendly to users and backward by in 2021??? You definitely have the money to do so but your app sucks !!
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_justameenah
(@justameenah1) reported
@selenagomez @hbomax And so i could withdraw it with my identity card please help me you are my Last chance for continu my studies🙏🙏🙏😔😔😢🙏
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Anthony S
(@capsguyyy) reported
@HBOMaxHelp never had a problem until today, where Dune has unwatchable buffering, crashes and error message on the latest Apple TV 4K even after a fresh install. This needs to be fixed asafp.
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jose (insert holiday 🎄 ad copy)
(@MrJoseAcevedo) reported
fix this @hbomax
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Дарья С
(@DashaS77582060) reported
@selenagomez @hbomax I don't know who else to turn to. Please help us, we will be glad for any help. I have webmoney, number -Z066094900328. I am a real person with a real problem. I will do anything for my child, but we can't do without your help.
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NFT
(@NFT_buyer12) reported
@hbomax stop making crappy shows, you guys were known for quality not quantity and now there's dumb sitcoms. Haven't done anything good since of mare of eastown
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Floyd Gondolli
(@dingbat1001) reported
@HBOMaxHelp I experienced it on one specific title (Autumn Sonata). Tried it on iPhone and same thing. Didn’t have the patience to try other titles to see how they were working, but I searched Twitter and found people pointing out this issue with other titles as well.