HBO Max status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Sign in (37%)
- Buffering (27%)
- Crashing (22%)
- Playback Issues (12%)
- Video Quality (1%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montpellier
|
Playback Issues | 3 days ago |
 Tijuana
|
Crashing | 5 days ago |
|
Le Teil
|
Playback Issues | 6 days ago |
 Sainte-Marie
|
Crashing | 7 days ago |
|
Cachan
|
Crashing | 7 days ago |
|
Pont-du-Château
|
Sign in | 8 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
Winners Take All 🏁 (@P1Flag) reported@DerekDeedok @hbomax No ads and no issues on the FIAWEC+ app and subscription
-
CertifiedLuvrGrl 🤝🏾CertifiedYapper (@MelanieJoi03) reportedSo @hbomax y’all just gon let your app function like that? Not gonna try to fix it or nothing? No? Okay cool
-
巨屌色TOP (@hornybean19cm_) reported@RivetSoro_ @hbomax @euphoriaHBO It’s definite not for nothing…. If Maddy didn’t ask for help Cassie would be dead too.
-
Cawcaw (@AJ_Sauceda) reported@AEW @TBSNetwork @hbomax 1 whole hour more and still a maximum of 2 women matches????? This is the worst booking of the women's division in a while.
-
finnie (@kimicaraz) reported@hbomax @TNTSports_EN Mboko/keys match just ended out of nowhere pls fix I want to watch I paid for this!!!!!
-
Tim (@TheFloridaTim) reported@hbomaxhelp If you're help center couldn't help than I don't think your social media team can. The only help your help center associates could give me was repeatedly having me uninstall and reinstall your app thinking eventually it would work... news flash, it didn't. Wasted 39.99 +tax
-
Matthew (@MattLovesVinyl) reported@JamesGunn @hbomax Green Lantern made by people (Lindleof) who have no clue who Green Lanterns are, what the mythos is, how the rings work, and that you don't "earn" the ring it chooses you for your ability to OVERCOME fear not being without fear (that's Daredevil, by the way). This is awful.
-
🇺🇲 That James 🍍🐉 (@geek3point0) reported@hbomax Support gets even worse. They escalated my problem to specialize support for what reason? Oh to ask the same questions that have been answered a dozen times and give me no solutions. Who are they hiring over there?
-
The King In The North 🍉 (@matt_ixxi) reported@hbomax Be interesting to see how the showrunners are going to paint Rhaenyra as the good person in this series…she did some terrible things after she took King’s Landing 👀
-
iced.teaa (@alexoceann) reported@HoganBets14605 @hbomax it’s awful how the match hasn’t finished yet there’s no live feed I can find, and it starts the playback of the match from the beginning? Is this only me?
-
SMACKTALKER SKYWALKER (@AiR_WaRFaRE) reported@hbomaxhelp I purchased Double or Nothing and I’m not able to watch the replay. It says “add to list”. How can I fix this?
-
Crystal (@crystalthebell) reported@hbomax Can you get your ish together, please? I couldn't access unless I signed up through Amazon. Now, I can't log in because Amazon isn't a TV provider, and your sign in help does NOTHING for this issue. Effing frustrating to pay to watch nothing.
-
John Gilfoil (@GilfoilJag) reported@JamesGunn @hbomax Show looks amazing but my god that suit is really bad. Bad suit has no effect on the quality of the show which I’m expecting to be excellent. But I genuinely don’t know how this suit design got past concept art
-
Michael Brand (@michaelbrandorg) reported@hbomaxhelp On @roku, can't get MTL-CAR hockey game. Erroneous message, "Event has ended". Have a fix?
-
JaxTeller718 ⭕ (@JaxTeller718) reported@hbomaxhelp @TheEricGoldman Dear HBO Max Help I tried your suggestion but it did not seem to clear up the issue. This method does not seem to fix dogshi*t decisions made by a streaming company. I will continue to look for a fix and will get back to you when I find it
-
⚜️Crimson Jester©™⚜️ (@OGCrimsonJester) reported@MrSockPuppet @StephenKing @hbomax I'm watching it now, and it's pacing is off. The story bounces around a lot. The acting, stars Thomas Jane, Jason Lee, Damian Lewis, Timothy Olyphant, Morgan Freeman, Tom Sizemore, and Donnie Wahlberg improve the quality of the script and direction to acceptable.
-
Jimmy Flinders (@FlindersJimmy) reportedHey @hbomax, where is the @TommyPaul1 match? Why when I try to go from the small window in multiview to fullscreen it takes me to a random court being cleaned off? And no Paul Hijikata choice in the RG menu. Would be great if you could fix this.
-
Dragon Ballz (@DragonBall49786) reported@JamesGunn @Rory_g19 @hbomax Let’s just hope itself not a flop. Cox he’s just making dc bad while trying to fix.
-
Ian Holmes 💙 ⚒ (@IaninAD) reported@hbomax is ruining this final. Awful picture quality
-
Martin (@bramblemartin) reported@hbomax #hbomax just paid £44 for your top plan to watch tennis and blank screen on Apple TV and not working on iPad! Dreadful service
-
Ronnie Clarke (@ronnieClarke69) reported@footballontnt why is your picture so bad on @hbomax ? Using the android tv app ? Was never this bad on Discovery Awful
-
Stefano (@stritenata) reported@hbomax can we have an option to turn off commentary on a match but still hear the court? The commentary on the Fritz match is just awful and it ruining the match
-
ANAS THE ELITE 🇵🇸 (@Ansrolly) reported@AEW @tntdrama @hbomax Honesty? Nothing worthwhile no one The match card is weak awfulit and The World Championship match is awfulit the worst match on the card. Random card. Why watch if I'm not going to benefit? No Story wheres Swerve and Ospreay Mox and Death Riders ?? Where's
-
Gerb (@LittleGerb12) reported@hbomax audio is out of sync on Bubba Wallace’s in car cam. Plz fix
-
Erik Lamoureux (@heisenberg187) reported@hbomaxhelp My email is irrelevant to a problem that everybody who purchased this on your platform last night is having...
-
Carl (@destream_cl) reported@TheEricGoldman @hbomax It does the same thing for a bunch of the Smiling Friends post credits scenes too. Honestly one of the worst ideas I’ve ever seen implemented into a streaming service
-
Javakannigit (@javakannigit) reported@JamesGunn @hbomax I'm afraid it's going to be awful
-
abideintheshadow (@abideintheshad1) reported@rolandgarros @rolandgarros Tennis fans shouldn't have to work this hard to follow a tournament. If you're going to invest in Grand Slam coverage, make it easier to actually watch the matches.@hbomax tennis coverage is terrible. Tennis fans deserve better.
-
Tim (@TheFloridaTim) reported@TonyKhan You're partners at @hbomax need to figure out why we can't watch the replay of #AEWDoN. Extremely disappointing people who paid for the event can't even watch it right now. Never had this problem with @Triller_TV
-
Pdubhtown (@Playa1Zero) reported@hbomax @StuartFails This looks absolutely awful.