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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (28%)
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Sign in (25%)
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Buffering (24%)
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Crashing (20%)
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Video Quality (2%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brandenburg an der Havel |
Playback Issues | |
 Riverside |
Buffering | |
| Sacramento |
Sign in | |
| Renton |
Sign in | |
| Santa Maria |
Playback Issues | |
| Newark |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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John Canella
(@john_canella) reported
@hbomax fix the app! #MareOfEasttown
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Lisa Chiu
(@LisaSeaChiu) reported
This is a lousy time for @HBOMax to crash #MareOfEasttown
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Resisting Cat Lady
(@KrazyCatLadyNYC) reported
Of course my @hbomax crashed on all devices at exactly 10pm. I ******* hate @hbomax so much! Why does this stupid app never work??? #MareOfEasttown
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joshua chandler
(@jschandler7676) reported
@hbomax is #MareofEasttownHBO making HBOmax crash? It will not open for me on my tv.......
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PLH2O
(@BijouxPamela) reported
@hbomax you have the laggiest buggiest WORST running streaming service. THE WORST. FFS upgrade your damn service.
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Mandy Still
(@still_mandy) reported
Ahhhhh! @hbomax no!! The finale of #MareOfEasttown is NOT the time to crash!
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Melissa M
(@dramafreakm2) reported
@hbomax @hbomaxhelp why is Prodigal Son season 1 missing episodes 5 & 6? These are such important episodes to the story, and now I'm having to buy them from another service so my mom doesn't get lost. Y'all need to fix this! #SaveProdigalSon
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Beek
(@beekachuuu) reported
@hbomax PICKED A REALLY BAD TIME TO CRASH ON MY ROKU!!!
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quawok
(@im_pretty_broke) reported
@CSerowinski @hbomax Lack of colored characters is a problem?
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Rozzie
(@rozzheeg) reported
.@hbomax FIX IT!!!
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Vinny the *****
(@pleasurepease) reported
@FeitsBarstool @hbomax FIX IT!
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Joel Brown
(@jbnbpt) reported
Watched a 30 minute #HacksOnHBOMax loved it. Spent 20minutes trying to sign in to @hbomax via @Xfinity and two of us couldn’t make it work. Too bad
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MB
(@_megb21) reported
@HBOMaxHelp holy **** your app is down FIX YOUR ****
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Lauren Milberger
(@LaurenMilberger) reported
Do not crash @hbomax !!
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Bill Dewan
(@StillDewan) reported
Um. Did we all just crash @hbomax ? #MareOfEasttown
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AChangeisAComin
(@bkh23859) reported
Anyone else having issues with @hbomax trying to watch #MareOfEasttown and I got nothing.
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Will Lummus
(@S7arbuck) reported
@naldien @hbomax @disneyplus Disney is truly awful for that. I hate it so much, and they know people do too. Shows/seasons that are >12-24 months old (not sure of the sweet spot) need to have their extras hidden/buried.
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Melissa M
(@dramafreakm2) reported
@hbomax why is Prodigal Son season 1 missing episodes 5 & 6? These are such important episodes to the story, and now I'm having to buy them from another service so my mom doesn't get lost. Y'all need to fix this! #SaveProdigalSon
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PLH2O
(@BijouxPamela) reported
@HBOMaxHelp why is your app not working?! wont play anything! All shows loop back to Home Screen when you hit play. 😡
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Goose
(@goose_time) reported
@HBOMaxHelp have trouble logging in to HBO max thru YouTube tv. Please help
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.
(@localdrreamer) reported
@hbomax fix your ****
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Marie Antionette
(@MarieAn46212657) reported
@use2_beSane @hbomax Really? It wants a separate login. Hummmm...I’ll try again.
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Rye
(@ryethegirl) reported
@giannaporcaro @hbomax Is your HBO working? It’s crapping the bed here? We thought it was us but my@friend down the street is having trouble too!
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Streetbaby
(@misterdorsey) reported
@hbomax I cannot find the reunion thru my HBOmax subscription thru Hulu. It's just not there. Help??
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The Devil 😈
(@TheDevilDiavolo) reported
@HBOMaxHelp @hbomax Sunday STILL NOT WORKING!
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Eric Stafford
(@wericstafford) reported
@hbomax Why doesn’t your app work on Apple TV?
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PLH2O
(@BijouxPamela) reported
@HBOMaxHelp More issues again.
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Zach
(@Zach_OutLoud) reported
@hbomax app not working on my phone or TV. Sweet #MareOfEasttown
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feitelberg
(@FeitsBarstool) reported
.@hbomax FIX THIS
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Meryl #FreeThemAll
(@merylnyc) reported
@jbillinson It’s the worst. @hbomax crashes more than once a day.