HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (38%)
• Buffering (31%)
• Crashing (18%)
• Playback Issues (10%)
• Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Aurora	Sign in	34 minutes ago
Villeneuve-d'Ascq	Crashing	2 days ago
Olímpia	Buffering	2 days ago
New York City	Crashing	4 days ago
Sydney	Buffering	5 days ago
Saint Paul	Crashing	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Mac (@RobMcCraw) reported 4 minutes ago

  @AEW @hbomax Let this show be 8 hrs long. Finally I don’t have to work the morning after a PPV!!!

• 
  Dave Holland (@DaveH88987147) reported 4 minutes ago

  @WabySigma @TNTSportsUS @hbomax fix your app

• 
  Shella (@modealltypes) reported 4 minutes ago

  @dearone6 @lushmylife613 @hbomax She says that, but they've been basically broke for a while now as she told her friend that he was "nickeling and diming her." In the end her biggest issue was that everything was built on a lie. She has no problem pitching in, she even said that. But Nate wanted to be the man.

• 
  seglass ni tonday (@marcellsabitzer) reported 9 minutes ago

  @hbomax @hbomax When I try to log into your app on my TV and watch a movie, it gives an error and I can’t watch it. Why is this happening?

• 
  Sofia (@willowmillenniu) reported 10 minutes ago

  @NASCAR Still no radio for Austin Cindric on the NASCAR app and @hbomax in-car. Looping @timclark3 because don't know who else to reach out to since this has been an issue since yesterday's practice.

• 
  Uno | Bookers sugar papi 𓆩♡𓆪 (@uhavefckinguno) reported 10 minutes ago

  @hbomax why are you always down bro? I pay YOU to work FOR ME

• 
  legalrealist (Bluesky: legalrealist.bsky.social) (@legalrealist) reported 10 minutes ago

  @ninakokino98 @hbomax And I get why you want to push back on that (but you really can’t after including KIARA, of all characters) … but at the end of the day I think part of the issue is going to be math.

• 
  $coli (@twiypod) reported 11 minutes ago

  @_cryptoHOV @hbomax Jerry west had a huge issue with it especially season 1. It’s a shame they got in the way of greatness. I was looking forward to the transition to the announcement and then the Kobe and Shaq era. Easily coulda went 5 or 6 seasons

• 
  P3 Media Specialist 🟧 🟦 (@P3MediaSpecial) reported 13 minutes ago

  @hbomax Watching Episode 10 this evening and the feed kept freezing up. Something for your techs to work on to improve for Season 2

• 
  巨屌色TOP (@hornybean19cm_) reported 14 minutes ago

  @RivetSoro_ @hbomax @euphoriaHBO It’s definite not for nothing…. If Maddy didn’t ask for help Cassie would be dead too.

• 
  Tim (@TheFloridaTim) reported 16 minutes ago

  @TonyKhan You're partners at @hbomax need to figure out why we can't watch the replay of #AEWDoN. Extremely disappointing people who paid for the event can't even watch it right now. Never had this problem with @Triller_TV

• 
  Ian Holmes 💙 ⚒ (@IaninAD) reported 21 minutes ago

  @hbomax is ruining this final. Awful picture quality

• 
  The Bull (@GregsTheBull) reported 21 minutes ago

  @uaocaptures @hbomax I guess no one saw the terrible last season of Curb

• 
  Layzee Texican (@HellaLayzee) reported 22 minutes ago

  @Jennife9412 @DiscoveryID @hbomax NO she doesn't and that's a big ******* problem in my book.

• 
  Ned Pepper (@NedPepper09) reported 23 minutes ago

  @hgtv @hbomax HGTV should end your programs are terrible.

• 
  Jabagowicz (@jabagowicz1) reported 24 minutes ago

  @balhararyahooc2 @HBO @hbomax Hi, I work for HBO specifically in the audio dubbing department in sector's 6/7 and your request has been disrespectfully denied, kindly go **** yourself!!!

• 
  Carlton Kirby (@carltonkirby) reported 24 minutes ago

  A few of you across Europe are searching the English feed as an option. If you need help locating it, or any other issues, then contact the lovely team we have to get you connected @hbomaxhelp 🥰

• 
  GGTHNX (@goodgamethanks) reported 25 minutes ago

  @JamesGunn @hbomax I'm afraid that this looks terrible.

• 
  Gerald Dean (@Loser_Pot_tard) reported 29 minutes ago

  @hbomax This crappy service is constantly down. Worst streaming service of the bunch.

• 
  CyclistsAgainstBikeLanes (@NoMoreBikeLanes) reported 33 minutes ago

  @hbomax your coverage of stage 18 of the Giro is awful today. constantly glitching & every time I re-start it plays the annoying Whoop ad all over again

• 
  THE Reeses University Alumni (@JuiceBoxHero8) reported 34 minutes ago

  @TonyKhan please work with @hbomax to not have its users have to switch streams when it is a split Dynamite/Collision. Very inconvenient for users of the app. #AEWDynamite #AEWCollision

• 
  TargaryenBastard (@IdioticBarbie) reported 35 minutes ago

  @hbomax Mommy issues sends the prince regent to flea bottom.

• 
  legalrealist (Bluesky: legalrealist.bsky.social) (@legalrealist) reported 36 minutes ago

  @ninakokino98 @hbomax So it’s not a story inconsistency / failure issue if she’s just off whatever day they show next. And if they aren’t inspired to have a big plot with her character, i think it’s probably a good thing that they won’t just have the actress standing around in the background!

• 
  The Evertonians have gone berserk (@NilSatis18781) reported 38 minutes ago

  @footballontnt @tntsports @hbomax Can we get George Graham off the video camera. This angle is awful and spoiling this final

• 
  M J (@joshmujuni0) reported 40 minutes ago

  @JamesGunn @hbomax The suit is ugly and horrible, fix it please !!!

• 
  scott ziff (@conedx) reported 43 minutes ago

  @AEW @TBSNetwork @hbomax the term "go away heat" gets thrown around a lot. lio rush has "i'll genuinely stop watching the show heat". it's the worst most painfully cringe inducing gimmick i've seen in decades of watching wrasslin'. fingers crossed that match is in the final hour so i don't miss much.

• 
  LibsOfTexas (@JayKelley22) reported 45 minutes ago

  @JamesGunn @hbomax This looks awful

• 
  Brandon. 🏳️‍🌈 #TeamAkeria #***** (@brandon_smotek) reported 50 minutes ago

  Can you please help me? @hbomaxhelp I’ve been trying to get this cancelled Roku subscription unlinked from my account so I can activate the Disney+, Hulu, HBO Max bundle on my account

• 
  Villains World (@aVillainsWorld) reported 54 minutes ago

  @AEW @hbomax Damn I can’t wait to clock out of work and get prepared for the weekend. 🔥🔥

• 
  Heywood Jablohmi (@Un4goten_Syn) reported 57 minutes ago

  @hbomax @HBO Choices for Vernon and Petunia are questionable considering that Vernon isn't a large beefy man and Petunia looks like a goddamn serial killer. There's other issues but I'll leave it there today.