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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Buffering (33%)
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Playback Issues (32%)
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Sign in (20%)
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Crashing (12%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Denver |
Playback Issues | |
| Queens |
Buffering | |
| Springfield |
Sign in | |
| Charlotte |
Buffering | |
| Rice |
Buffering | |
| Providence |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Glenn P. Gosbee
(@pfcgos1) reported
@Kokopetiyot @bbygrlpt2 @hbomax That's an awful nice collection of buzzwords you threw out there. Too bad nobody cares about your misinformed fear mongering about "cancel culture"
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IM®AN
(@Eyegee92) reported
@Eminem @hbomax @llcoolj Em when you wearing the hoodie and cap combo underneath a bucket hat it's a problem bro lol
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puma
(@PrimeTimePuma) reported
@nfray20 @KingRichardFilm @hbomax Whole other movie on that probably. This movie was well done and clearly showed richards’s issues and failures imo not just the success
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Antti Takko
(@takkona) reported
@HBOMaxHelp Please be consistent and put the zoom back on every device. This is really ridiculous. BTW, the problem is not only the missing zoom. The biggest problem is that often the default zoom is totally wrong, having black black borders around the whole picture
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David_e_03
(@David_e_03) reported
@kyecprice @hbomax It’s only the 4K movies for me that don’t work but the HD movies work it’s something to do with 4K I think
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Wildcat Johnny
(@JohnnyVicroy) reported
@HBOMaxHelp I tweeted yall a couple of minutes ago. The tweet seems to have disappeared. I can't seem to find help through your website. Can you please contact me here? You have been charging me to this day for an account you say expired in June. I would like to resolve this
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Ben Sharpe
(@BenSharpe621) reported
@hbomax @hbomax I am trying to watch the movie but it will not play. The trailer and other content plays with no issue
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Caldwell
(@therealcaldy) reported
@hbomax fix your ps4 app. Every time I click a show to watch it takes me back to the shows page. Restarted app 3 times.
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Mike Lowrey
(@So_Fly_Jy) reported
Your app is terrible. You can't hit the rewind button without it freezing and half of the time the movies will not play @hbomax
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Andrew Wells
(@apennyinthewell) reported
Thanks to a broken leg, I was not able to screen Denis Villeneuve's Dune, part 1 (2021) in its proper cinematic format, but at least @hbomax did allow for me to see it. I can see why some aren't wowed by it, but it struck me as pretty masterfully realized. No. 277
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Diane
(@DianeMezz) reported
@hbomax My audio/video way off, not time delay issue, is this just me having this problem rn, gotta see Dave and the Foos
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Cory
(@jcwinnew) reported
@hbomax the @PlayStation 5 app continue watching feature is broken. I watch something to the end until the app physically removes me from the content, then I go back to my main page and the content is still in my continue watching, unplayed
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Hilda Rose Merriman
(@DJScHItso) reported
@Eminem @hbomax @llcoolj You my roofers better fix my ******* satellite I got no live t.v. I am pissed! #eminem I have lossed signal they took my satellite down the wrong ******* time playing like they don't understand connection to television #satellite
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DeadRinger❤
(@yogi_hope) reported
@HBOMaxHelp hello. I cant watch hbomax on my tablet even though it's a supported device. A green screen shows and just the audio, not a visible show.I also tried most of the troubleshooting. Can you help me?
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Jay
(@JaySm1thers) reported
@KingRichardFilm @hbomax Great movie!!! Was a bit disappointed at the ending…wish the focus was more on the cultural barriers that were broken than the size of the contracts they were able to get.
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U2luZ2xlUG9pbnRPZkZhaWx1cmU
(@U1BvRg) reported
@HBOMaxHelp Why do I need to keep re-install the app. When the fix is going to be released? #appletv @hbomax
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David_e_03
(@David_e_03) reported
@kyecprice @hbomax Also for Disney plus but they work but the app Doesn’t get 4K no more it started doing it today
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alexander killion
(@alexander00188) reported
@jk_rowling @hbomax you have taken her work and are making a special without her in it? Sounds like something a fascist would do. Silences the author but do it undercover. Very sneaky guys.
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Sandy 😷🇺🇸⚖️✌️VAXXED!
(@SLendacki) reported
@nurunr @hbomax I increased my internet connection (megabits) and the buffering stopped. Possibly that may be the problem. I believe your provider can do that without a visit but it does cost more… well worth it.
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Luke Lengl
(@lukelengl) reported
@madebygoogle Thank you for reaching out, but my problem is the @hbomax app not keeping my session logged in longer than a week, at the most. The Chromecast itself is working well!
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Wildcat Johnny
(@JohnnyVicroy) reported
@HBOMaxHelp I am having some difficulty finding help online. Can you assist me?
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Obviously A Liberal 🌊🌊✌🏼❤️🌈
(@Anamayshun) reported
@HBOMaxHelp can you tell me why we have to constantly log back into your app on our fire tv? It happens at least every 24 hours. Im ready to ditch it. @amazonfiretv is this your issue perhaps?
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RoBeast Rollie
(@RAWisROLLIE) reported
Why is the Larry Sanders Show streaming quality so bad on @hbomax ?
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hehe
(@JASONJFRANCISss) reported
@HBOMaxHelp @gh0sst1n Basically I was trying to access the Nicki Minaj Docuseries which was announced a year ago, and I cannot find it on my HBO Max subscription!! Please help @HBOMaxHelp
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johnny
(@janunes11) reported
The @hbomax app is so frustrating. The rewind and fast forward functions never work properly.
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OTHMAN THE RE-UP 💫
(@OTHMANBARBEY) reported
@hbomax @NICKIMINAJ When i catch yallllllllll , yall are worst then nicki
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Travis Mark Hinton
(@SeacrestOutlaw) reported
from
Queens, New York
@hbomax @HBOMaxSuporte I have hbomax on my Galaxy S9 plus and it's in landscape mode but it won't rotate like other apps such as Netflix. I wouldn't complain really but I keep hitting the volume button and it is really annoying, why won't hbomax rotate? Fix this issue! Damn
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Spectacular Spider-Squint
(@Jonwahizzle) reported
If @hbomax could fix their audio lag that would be great
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thank, u next.
(@gh0sst1n) reported
Basically I was trying to access the Nicki Minaj Docuseries which was announced a year ago, and I cannot find it on my HBO Max subscription!! Please help @HBOMaxHelp
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Patreck Daemonerty 🛡⚔❄🔥
(@PatDaugherty51) reported
@hbomax No @CraigyFerg in your documentary about Late Night is terrible. You have a whole episode about reinventing Late Night & you don't bring on the guy who had is own fake horse & gay robot?