HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 02/13/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (28%)

    Playback Issues (28%)

  2. Buffering (26%)

    Buffering (26%)

  3. Sign in (23%)

    Sign in (23%)

  4. Crashing (20%)

    Crashing (20%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
EcuadorGuayaquil Sign in
GermanyAbtsgmünd Buffering
NetherlandsUtrecht Buffering
FranceFirminy Crashing
United StatesQueens Video Quality
United StatesColumbia Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • rodstweets Rod (@rodstweets) reported

    @jacobpostretro @hbomax For me it began crashing yesterday, other apps work fine, but the HBO Max app crashes after only a few minutes of watching. Tried reinstalling, but still crashing.

  • vip9877 Vip (@vip9877) reported

    @hbomax your iPad app is not working

  • 2Co0kies9 BillyDeanIII (@2Co0kies9) reported

    @hbomax You guys gonna Fix This?

  • AbbeyScott16 Abbey Scott △̶ (@AbbeyScott16) reported

    @SupaDopeJo I am selecting movies and there's no play button on nay of them, so I can't watch anything. Is this the problem you are having?? @hbomax @HBOMaxHelp what is happening??

  • paperhandspetey Alexandra Peterson (@paperhandspetey) reported

    @HBOMaxHelp still not working. y’all come on

  • silver_rene Rene Plata (@silver_rene) reported

    @HBOMaxHelp @JayVegas702 I’m having issues playing the videos on my iPad. Instead of the play button, it’s replaced with the download button only.

  • reinie_67 Michael (@reinie_67) reported

    @Universall_O @HBOMaxHelp Just curious, are you using an Amazon TV? Because it’s not working on there but working fine on Roku.

  • Outfield16 Jack Maloney (@Outfield16) reported

    @hbomax @winningtimehbo The app isn’t working..won’t let me play anything..any idea when there’s going to be a fix?

  • drunkfazed ً (@drunkfazed) reported

    @hbomax @HBOMaxHelp the play button disappeared for every show and movie? please fix this

  • liza_minnielli sara (@liza_minnielli) reported

    @HBOMaxHelp @ToryLaPrath I am also experiencing the same issue

  • cuttermacleod Cutter MacLeod (@cuttermacleod) reported

    @hbomax your app is garbage and unusable. End rant.

  • tjones_904 Mr. Jones (@tjones_904) reported

    I swear @hbomax is THE WORST streaming app!!!

  • ToolShedDHONTPD Scott (@ToolShedDHONTPD) reported

    @Outfield16 @hbomax @winningtimehbo Same issue I’m pissed bro Batman came out tonight and I haven’t seen this weeks winning time yet this was my Monday night plan 😭😭

  • lissette2s liz (@lissette2s) reported

    @I_AM_SKOKS @hbomax it’s not working for me at all lol

  • delric99 Delric: Stealer of Goals 🇺🇦 (@delric99) reported

    @SpaceGrlOnEarth @hbomax Mine appears to be working again now…no warnings about the HDMI cable this week (and I haven’t touched it at all during the whole issue)

  • Liberallylaur Laur (@Liberallylaur) reported

    Taking Harry Potter off of @hbomax is the worst decision y’all ever made.. bring it back NOW!! 😭

  • Caca17205577 David シ (@Caca17205577) reported

    @hbomax HBO is it my subscription that ended or is the app broken because it doesn’t show me a play button on any thing!

  • pamchenko_twist THEE Pamchenko Twist (@pamchenko_twist) reported

    @AbbeyScott16 @hbomax It's so annoying. Some people on Reddit were having the same problem. Hope HBO fixes it soon. I was in the middle of a rewatch of Our Flag Means Death.

  • Th3yluvdavid fcxz (@Th3yluvdavid) reported

    @hbomax HBO FIX THE APP SO I CAN WATCH MY MOVIES BEFORE MY SUBSCRIPTION ENDS!!

  • Shelby_Beaar Shelbz✨ (@Shelby_Beaar) reported

    @Caca17205577 @hbomax Mines also not working 🥺

  • Mimikyu421 Mandy Molina (@Mimikyu421) reported

    @hbomax FIX YOUR WEBSITE!!! I cannot hit play on anything- so annoying!

  • halibirkin (Dom) Perignon (@halibirkin) reported

    .@HBOMaxHelp i don't want the generic *** bot response just fix the app

  • Jpuerta209 Joseangel Puerta (@Jpuerta209) reported

    @revisisland34 @HBOMaxHelp For me it’s not working on the Xbox and I’m up to date and have the latest version. This is just complete BS and I don’t understand why WB keep prioritizing HBO max when it dosent even work.

  • Jpuerta209 Joseangel Puerta (@Jpuerta209) reported

    @revisisland34 @HBOMaxHelp For me it’s not working on the xbox version and I’m up to date with recent version this is BS. I don’t understand why WB keeps prioritizing HBO max when they can’t get their own app to work.

  • evolmk Evol (@evolmk) reported

    @Caca17205577 @Shelby_Beaar @hbomax Same for everyone… probably working on a fix

  • magneteach Roland E Zwick (@magneteach) reported

    @WilliamLloyd_ @hbomax 1000x this. This is, by far and away, the worst performing app on my TV. Can't believe how glitchy it is.

  • Teepo112 Jc (@Teepo112) reported

    Fix your disappearing play button glitch @hbomax 😡

  • AbbeyScott16 Abbey Scott △̶ (@AbbeyScott16) reported

    @HBOMaxHelp Fire stick. I cleared cache and restarted the fire stick and app. Didn't fix the problem.

  • mafalicious Mary-Alice Farina (@mafalicious) reported

    Whyyyyyyy is My Brilliant Friend “unavailable” the moment I sit down to watch it on @hbomax? Never had more streaming issues with any network🥵

  • Estradaaa___ Jess (@Estradaaa___) reported

    @HBOMaxHelp @jelani82 Yes I’m having the same issue