HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 01/29/2026 12:05

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (27%)

    Playback Issues (27%)

  2. Buffering (26%)

    Buffering (26%)

  3. Sign in (25%)

    Sign in (25%)

  4. Crashing (20%)

    Crashing (20%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesHolly Ridge Buffering
United StatesRacine Buffering
AustriaSt. Martin Buffering
CanadaSherbrooke Playback Issues
AustriaInnsbruck Crashing
United StatesCrestview Playback Issues
Map Full Outage Map

Community Discussion

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • apacheboy Sanchez (@apacheboy) reported

    @hbomax Fix your app...! I can’t enjoy Dolby Vision or Dolby Atmos as advertised...!!! The encoder only reads Dolby 2.0....! Now I can’t hardly wait until it’s available on Vudu. #MortalKombat #GodzillaVsKong

  • JanatisSnagz JANATIS SNAGZ (@JanatisSnagz) reported

    @hbomax why my HBO max app won’t work on firestick

  • abraymccloud Alex McCloud (@abraymccloud) reported

    Anyone else having an issue with a white line on the right side of your screen when watching @hbomax?

  • ChuckEGoods soulless jimmy (@ChuckEGoods) reported

    @HBOMaxHelp @LuisRAgostini Fix itttt

  • JayLegacy Jay (@JayLegacy) reported

    @hbomax But when are you going to fix the grey bar on the right side of the screen on the Samsung tv app. Its been over a month now you guys can't make a simple fix? Its extremely distracting you can't watch anything

  • chenreaction Mike Chen (@chenreaction) reported

    .@hbomax is crashing. AGAIN. As one of the most expensive SVOD at $15/mth, you'd think the app would work a year into its launch. You'd be wrong.

  • JanatisSnagz JANATIS SNAGZ (@JanatisSnagz) reported

    @HBOMaxHelp I click the app on my firestick and when I sign it it shows a code I tried to put the code in when I first signed up but it didn’t work. But I can watch on my phone with no problem

  • wolfzack01 Wolfzack01 (@wolfzack01) reported

    @michaelsanch82 @hbomax Same. It's a Samsung QLED TV problem.

  • MJ_PARKS Marsh (@MJ_PARKS) reported

    @GraceRandolph You think maybe they could make it a @hbomax series? I think more time would help character development

  • LilManV85 Lil Man (@LilManV85) reported

    @hbomax having issues streaming mortal kombat on Xbox one...and help?

  • Hellavoxx Hellavoxx (@Hellavoxx) reported

    @hbomax are you ever going to fix the issue with your app on Samsung tv’s?? The constant white bar on the side makes it unwatchable. It’s been since JL was released, with its stupid aspect ratio. Ever since I watched it, it’s been screwed up. It’s all over the internet. Fix it!!

  • cminer72 Christopher Miner (@cminer72) reported

    @hbomax The HBO Max app is downright terrible. Watching Mortal Kombat on my new TV, the image is distorted and the sound is terrible. No options to adjust it. That’s not consumer friendly. I’ll be canceling now anyways, since there’s no new movies to watch until August.

  • Bruce_Wayme Batman (@Bruce_Wayme) reported

    @HBOMaxHelp @SadBoySno i’m having same error on a Samsung smart tv. What should I do?

  • akemp19 Andrew Kemp (@akemp19) reported

    @HBOMaxHelp @cpowerfitness Did you figure it out? I am having the same problem

  • ChuckEGoods soulless jimmy (@ChuckEGoods) reported

    @KenyasSon @HBOMaxHelp Same thing I thought I was imagining it. when I watched the first 7 minutes the other day I didn't notice a problem now it looks out of whack. Wtf is going on here

  • niftywalrus Kaeley (@niftywalrus) reported

    @hbomax charges the most for the absolute worst designer streaming app

  • TLOP312 Antisocialmedia (@TLOP312) reported

    @HBOMaxHelp Keep getting an error message telling me to restart my app. I do restart it after clear caching and it’s still not working

  • wolfzack01 Wolfzack01 (@wolfzack01) reported

    @SirBishy @HBOMaxHelp It's a Samsung TV problem.

  • TheMackerman Mike Ackerman (@TheMackerman) reported

    Quick q, @hbomax @HBOMaxHelp. Will Mortal Kombat always look terrible or do you plan on fixing the distorted aspect ratio?

  • ChuckEGoods soulless jimmy (@ChuckEGoods) reported

    @HBOMaxHelp @TheMackerman I'm using a samsung qled tv and have the same issue

  • _arodd_ Alejandro (@_arodd_) reported

    Trying to watch mortal Kombat but the HBO app is broken @HBOMaxHelp 😒

  • jazminchavez Jazmin (@jazminchavez) reported

    @robinthede Help! I don’t see season 2 on @hbomax !

  • cpowerfitness Mr. Power (@cpowerfitness) reported

    @HBOMaxHelp HBO MAX says it’ll automatically show movies in their best quality... I couldn’t adjust the ratio. So I’m not sure if it should be adjusted or if it should look elongated. @hbomax

  • JanatisSnagz JANATIS SNAGZ (@JanatisSnagz) reported

    @HBOMaxHelp Got it to work on Roku 👍🏾

  • alfredosauce16 AC (@alfredosauce16) reported

    @HorrorCollect @hbomax I have the exact same issues with sound and gray line

  • Carolyn73705751 Chef Nation (@Carolyn73705751) reported

    @hbomax fix your **** Mortal Kombat is skipping like a mother ******

  • jran79 Deathshot666 (@jran79) reported

    Of developing the movies bc given more time and more tournament style movie and not some rushed plot to go behind the rules would've made more sense if their planing a trilogy hope they fix it 7/10 ....@hbomax

  • Mydadleftlmaoo Markpoo (@Mydadleftlmaoo) reported

    @hbomax how can I fix the "oops something went wrong" I've been trying to watch mortal kombat for the last hour. 😭

  • MariaUrbina28 Maria Urbina (@MariaUrbina28) reported

    @hbomax why is the smart TV app SOOO laggy? Terrible user interface and not user friendly. I NEED solutions #wildfridaynight

  • MrTIMtastic TimTam 😇 (@MrTIMtastic) reported

    Because of @comcast terrible internet, I can’t watch @hbomax. I now am switching to the @TMobile connection so that I could continue watching #MortalKombat