HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (35%)
• Buffering (27%)
• Crashing (23%)
• Playback Issues (14%)
• Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Montpellier	Playback Issues	6 days ago
Tijuana	Crashing	9 days ago
Le Teil	Playback Issues	10 days ago
Sainte-Marie	Crashing	11 days ago
Cachan	Crashing	11 days ago
Pont-du-Château	Sign in	12 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  doctor pavel 🇨🇱 (🌶️🗿) (@osakko59) reported 21 seconds ago

  @SpyralRecords @ShirtRip @hbomax I'll repeat my questions since you obviously have problems with reading comprehension: 1. What's wrong with making a comic book show with comic book nerds? 2. What's the need with making things more "adult"? And no, "because it's on a slot for adults" isn't an answer.

• 
  THE Reeses University Alumni (@JuiceBoxHero8) reported 1 minute ago

  @TonyKhan please work with @hbomax to not have its users have to switch streams when it is a split Dynamite/Collision. Very inconvenient for users of the app. #AEWDynamite #AEWCollision

• 
  Jamie Campbell (@spacegauche) reported 2 minutes ago

  @hbomaxhelp People who purchased the AEW PPV through HBOMax are unable to replay the event. It's listed as "upcoming" with no replay option. Can you please fix this issued? CC: @AEW

• 
  Michael Brand (@michaelbrandorg) reported 2 minutes ago

  @hbomaxhelp On @roku, can't get MTL-CAR hockey game. Erroneous message, "Event has ended". Have a fix?

• 
  Pdubhtown (@Playa1Zero) reported 8 minutes ago

  @hbomax @StuartFails This looks absolutely awful.

• 
  ANAS THE ELITE 🇵🇸 (@Ansrolly) reported 9 minutes ago

  @AEW @tntdrama @hbomax Honesty? Nothing worthwhile no one The match card is weak awfulit and The World Championship match is awfulit the worst match on the card. Random card. Why watch if I'm not going to benefit? No Story wheres Swerve and Ospreay Mox and Death Riders ?? Where's

• 
  Erik F. (@The_Mr_Erik) reported 12 minutes ago

  @HBO @hbomax HBO tennis commentators are absolutely terrible…be impartial you absolute ********…or go and do something else

• 
  pangie ants (@Angiepants) reported 14 minutes ago

  .@hbomax your customer service is awful and you cancelled my account without notice. What gives?

• 
  Villains World (@aVillainsWorld) reported 16 minutes ago

  @AEW @hbomax Damn I can’t wait to clock out of work and get prepared for the weekend. 🔥🔥

• 
  legalrealist (Bluesky: legalrealist.bsky.social) (@legalrealist) reported 18 minutes ago

  @ninakokino98 @hbomax So it’s not a story inconsistency / failure issue if she’s just off whatever day they show next. And if they aren’t inspired to have a big plot with her character, i think it’s probably a good thing that they won’t just have the actress standing around in the background!

• 
  SMACKTALKER SKYWALKER (@AiR_WaRFaRE) reported 19 minutes ago

  @hbomaxhelp I purchased Double or Nothing and I’m not able to watch the replay. It says “add to list”. How can I fix this?

• 
  Ronnie Clarke (@ronnieClarke69) reported 19 minutes ago

  @footballontnt why is your picture so bad on @hbomax ? Using the android tv app ? Was never this bad on Discovery Awful

• 
  NueNuee🎙💓✨ (@NuechieBradshaw) reported 20 minutes ago

  @hbomax fix that ******* lagging before I cancel this **** like nino!

• 
  Kelly (@dumpthistruck) reported 21 minutes ago

  @DiscoveryID @hbomax Terrible choice including current feedie @quirkyloverosee #quirkyloverosee in this. She's promoted so many terrible things and you clearly didn't do your research. She's out here GIDDY and somebody DIED.

• 
  Movies On The Regular (@MoviesRegular) reported 24 minutes ago

  Anyone else having issues with @hbomax

• 
  Avon (@Ay_110_) reported 31 minutes ago

  @s1mpl3Jak @JamesGunn @hbomax Go outside, you don't need to be watching this, you need help!!!

• 
  South Star (@South_Star__) reported 33 minutes ago

  @JamesGunn @hbomax This looks so ******* terrible.

• 
  SMACKTALKER SKYWALKER (@AiR_WaRFaRE) reported 40 minutes ago

  @AEWonTV @AEW @hbomaxhelp please fix the replay for Double or Nothing on Max. It’s not available to watch even though it’s been purchased.

• 
  Jabagowicz (@jabagowicz1) reported 40 minutes ago

  @balhararyahooc2 @HBO @hbomax Hi, I work for HBO specifically in the audio dubbing department in sector's 6/7 and your request has been disrespectfully denied, kindly go **** yourself!!!

• 
  Bobby (@Swervesshouse) reported 42 minutes ago

  @AEW @hbomax Tony had to bring the heat and man did he. They were going up against Game 1 of the NBA Finals! That MJF vs Rush match felt pay per view quality! They tore each other up!

• 
  Eustakyo Puebla-Rive (@Publius_Rive) reported 46 minutes ago

  @HouseofDragon @hbomax It looks awful. Skip.😑

• 
  Sofia (@willowmillenniu) reported 49 minutes ago

  @NASCAR Still no radio for Austin Cindric on the NASCAR app and @hbomax in-car. Looping @timclark3 because don't know who else to reach out to since this has been an issue since yesterday's practice.

• 
  CL Art111 - freelance traditional artist (@callumlyal73631) reported 51 minutes ago

  @TheMetalPod @hbomax Well he must really hate his father which is a coincidence because the writer Tom King also has daddy issues with James Gunn so I‘m seeing an echo chamber

• 
  Slippyfireblood87 (@Firebloodjrb) reported 51 minutes ago

  @HouseofDragon @hbomax Cool my issue is the characters are mostly dull

• 
  Ian Holmes 💙 ⚒ (@IaninAD) reported 53 minutes ago

  @hbomax is ruining this final. Awful picture quality

• 
  sir Gregor (@CRB704) reported 53 minutes ago

  @hbomax Is your APP down??? It’s not working

• 
  King's Fool (@FeistyClown1066) reported 54 minutes ago

  @Nerdrotics @HouseofDragon @hbomax Nah Viserys was a weak sissy who caused a succession crisis then shoved his head in the sand and just pretended it was never there instead of tackling the issue head on before blood started flowing.

• 
  Jack Logan (@jack4u2b) reported 55 minutes ago

  @hbomax the sound quality is really bad. #FranchOpen

• 
  they ruined da pitt for meow meow 🌱 (@ninakokino98) reported 55 minutes ago

  @legalrealist @liloslovergirl @hbomax you can acknowledge that there is an issue when the majority of the characters being written off are woc, especially when one of the is the main one and her exit doesn't make sense realistically and story driven, it's a poor lack of choice

• 
  Dave Holland (@DaveH88987147) reported 59 minutes ago

  @WabySigma @TNTSportsUS @hbomax fix your app