HBO Max status: streaming issues and outage reports
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Buffering (35%)
- Sign in (29%)
- Playback Issues (16%)
- Crashing (15%)
- Video Quality (5%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 1 day ago |
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Playback Issues | 1 day ago |
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Sign in | 2 days ago |
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Crashing | 2 days ago |
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Playback Issues | 2 days ago |
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Playback Issues | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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David Ibe (@cyberibe) reported@hbomaxhelp Streaming issues with your coverage of NCAA men's tournament. Live stream breaks to a commercial then the pictures freezes after the commercial ends. Sat there for a couple minutes the first time this happened, then backed out and restarted. 4 times today!!
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Carl (@Mpj1973Carl) reported@hbomaxhelp @weaveral121 No problem on my end Would prefer 4K/Atmos
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Marly (@marheaux) reported@hbomax this better be gay AF or we gon have a problem
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Bobby White (@BobbyWh00604827) reported@the1bar23 @hbomaxhelp Did you get this fixed? I was just about to buy it but stopped just to see if anyone was having issues
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coach mack (@onceugomack) reported@hbomaxhelp audio keeps cutting out on the March madness games. No need to respond just fix it
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carys (@addievervale) reported@hbomax what hell is your problem what made you think this was a good idea
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Jimmy Midyette 🇺🇸 (@JimmyMidyette) reported@JeremyH418 @hbomax @jk_rowling I doubt it seriously. Between the wokesters who will actively cancel their HBO accounts over it and the distressingly large swath of people freaking out about Snape’s skin color, I suspect it will have trouble finding a big audience.
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Kåt from NY (@Y2kHoneyluv) reported@hbomax no staying quiet bc ur pr team said to isnt fixing this its making it worse no giving hucklerobby crumbs next season wont fix it either we dont want the dr robby show or a show that revolves around noah wyle yk what we want #JusticeforSupriyaGanesh #BringBackDrSamiraMohan
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Court Of Lore | Marvel, DC, Star Wars, and more (@CourtOfLoreHQ) reported@ReclaimJoey @JamesGunn @hbomax Oh I know they know that - just just didn't weigh how it would fundamentally change the things people love about the GLs If it ain't broke don't fix it. The marketing for the show is where the studios generate interest for the show. I'm pretty sure I have every right to voice what doesn't interest me? Do I not? So please do kindly f' off. FANBOYS ASSEMBLE! You and you're internet brained fan boys at the first sign of constructive criticism 👇
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Veritas Libertas (@VeritasLiberta8) reportedHey @hbomax fix your audio
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Carlos Munera (@cfmun_) reported@GameOfThrones @hbomax Getting this ******* destruction of George’s work a few months after AKOTSK is literally like a divine punishment.
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SirCumference 🍉 (@SirCumf) reporteda nurse at the hospital i work at told me about an ER attending (whose wife was also an attending in the ER) having an affair with one of the nurses and getting her pregnant. She said everyone was ******' in the ER. "you could see the ambulances shaking" @hbomax do something
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Michael Shilling (@MikeShilling) reportedSomehow, the audio is even worse of the @hbomax feed of @AEW #dynasty Please fix it @TonyKhan
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valerie ⭑.ᐟ (@readinversee) reported@hbomax @riafwnn thats the worst seating chart in history my guy
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Grabbasplode (@Grabbasplode) reported@hbomax Terrible slogan. It's called the Green Lantern Corp for a reason. You can't have a corp of one. Also doesn't work if your just talking about Earths sector as each one has two, nor is there a cap on Lanterns per species.
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Nishtha Sadwelkar (@Nishtha11193) reportedWhile @JioHotstar @hotstar_helps makes news about bringing @hbomax to India, they continue to block premium users accounts every single day for 24 hours at a time. Utterly and completely useless. It has been 3 weeks my father is continuously harassed by this with no help.
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Michael Shilling (@MikeShilling) reported@hbomaxhelp I'm not doing a chat bot when it's your audio engineers not doing their jobs. Announce team to 90ish percent to overmod, the crowd should be 70ish % of that and the ring mic should be 40ish % of the crowd. Problem solved.
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Julianne Beatty (@JulianneBeatty) reported@hbomax You just know it's going to Crash & Burn
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Tim (@Mayrit77) reported@bravo_joshuaaa @hbomax @StreamOnMax She makes the show terrible!!
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TheKingMaker (@TheKingMaker000) reported@GameOfThrones @gardedenuit @hbomax They really sabotaged their series by forcing a storyline and overemphasizing the Alicent and Rhaenyra relationship. It will be hard to fix since they’ve added unnecessary plot elements. They’ll likely try to salvage it after AKOTSK, but it feels too late, the damage is done.
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Mr Danny (@spinningoutaday) reported@andyjd747 @hbomax It’s effectively a downgrade. We had UHD and Ad Skip on our Stream package but now shows we previously could watch are only on HBO Max in awful quality with ads.
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HaveBlue77 (@HaveBlue77) reported@hbomax @DCOfficial So, when Supergirl flops, because of the backlash of having hateful people work for you, you’ll know why.
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Rowdy Ralph (@IamRowdyRalph) reported@hbomax is terrible for watching basketball. The stream sucks.
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Brandon (@barndoord) reported@empratt2 @hbomax It’s based on the actual Assembly Cut and Finchers notes. He declined to help with a true producers cut. It’s know as Assembly Cut and Special Edition
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LMC🇺🇸🇲🇽 (@Dc80sRock) reported@JamesGunn @hbomax You artificial hype won’t help.
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Chris Irving (@MushroomChris) reported@EE @tntsports @hbomax I currently have my TNT sports subscription through EE but when I use my discovery + login on the HBOMax app it says I do not have any subscriptions. How do I get this resolved?
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eliteal (@eliteal210) reported@ethankoo22 @hbomax understandable, but since it looks like her condition is deteriorating it could potentially affect her ability to be an attending. a 10 sec absence seizure when you have someone's life in your hands is a huge problem.
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CoaCoalt (@Coalt81) reported@hbomaxhelp Hi, I am writing to report a persistent issue with the Max app on my Apple TV 4K. Despite having a Premium subscription, my video quality remains stuck at 720p, while I should be getting 4K UHD or 1080p.
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Jacob (@Jacob12462007) reported@hbomax why is streaming so glitchy? Just watching a show it freezes up after every commercial, I have to fast forward to get it to play again. Playback isn’t smooth, buffers regularly and other streaming services works fine so it isn’t my internet. Help!
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Alt Mhor (@AltMhor) reported@hbomaxhelp I have tried to explain the issue to multiple customer service people and got nowhere. I missed all the games last night because of this. You're too late, subscription cancelled