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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (33%)
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Buffering (29%)
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Sign in (19%)
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Crashing (14%)
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Video Quality (5%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Washington, D.C. |
Sign in | |
 El Pueblito |
Playback Issues | |
| El Paso |
Buffering | |
| Lexington |
Buffering | |
| Philadelphia |
Sign in | |
 Berlin |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Brianna
(@b_warren09) reported
@lovefromhelen @HBOMaxHelp At least it was most likely all women. My worst, I sent an email to org at Nike with the subject line "Netflix and Chill".....I (and the 4 other people the proofed the email) didn't know that meant what it means. There was a lot of embarrassment and LOTS of laughs.
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Ryan Schulze
(@SDSchulzey) reported
@YouTubeTV @hbomax I get that this is a FREE weekend, but for we subscribed to #HBOMax thru #YoutubeTV why are we denied access to the HBO Max App? My subscription on all my devices now says inactive. I'd renew, but then I assume I'll be double charged once the glitch is fixed.
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Certified Supervillain
(@CrtfdSprvlln) reported
@kristiandermody @hbomax Fight your fight my man! I trust they would have said something to the effect of, "the error has been corrected" if they were terminating the intern.
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DustyB 🎮 Gamer_Ready 🎮
(@gamer_ready_) reported
The #ps5 @hbomax app is broken. Wont launch at all.
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Amelia Nyquist
(@BatmanNerd16) reported
@JCOBrien42 @hbomax Is it worse than Disney+? Cause I have lots of problems with their PS4 app still.
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🤍
(@offbrandsince93) reported
@HBOMaxHelp plus, bad haircuts can help field a lot of corporate creeps 👍
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Hero of Time and Space
(@HeroOfTimeAS) reported
@HBOMaxHelp Dear Intern, While working for @Uber, I ran a manual audit and revoked access to a good portion of our most senior engineers, some 700 people in total. I think I even managed a C-Suite in there. The fault is in the system that allows errors, not in making them. Keep learning!
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Wintry Minx 🔞
(@vulgarweed) reported
@HBOMaxHelp Dear intern, I once left Harry Potter fanfic on the printer at work. It was NC-17. Snape/Hermione. I wasn't just reading it, I wrote it.
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LA Mascia
(@sportymouse) reported
@HBOMaxHelp Y it was defined a weird email. I figured it to be an error.
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Alicia Gutowski
(@agutowski88) reported
@HBOMaxHelp Dear intern, I once paged “Betty White” over the intercom during a busy Sunday at work instead of paging my coworker Betty (redacted). It’s obviously minor in the scheme of things and I no longer work there, but my former coworkers still love to tease me about it.
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Jason TheCasbah Sparks
(@RadioFreeJake) reported
@HBOMaxHelp Dear intern: I'm 49, and haven't done a lot of web-based work, but in 1996, I knocked a dot-matrix printer off of a desk and broke it. By bumping into it. With my ***. Yep, I was walking past the desk and had insufficient *** clearance. We all have such a story.
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erin, known Pennsylvanian
(@ByErinWeaver) reported
@HBOMaxHelp One time while running the @SInow Twitter account, I tweeted that someone won the US Open by 3 “points.” Apparently not the correct term! Awful Announcing and B*rstool wrote articles about it. Ur doing amazing sweetie
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Steven Rockwell
(@stevenrockwell) reported
@HBOMaxHelp I have no problems with the interns for the email, **** happens. I do have a problem with your ****** devs team that built a ****** *** platform that hardly ever works and is far inferior to Dis+ and Netflix
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Matthew G P Coe
(@mgpcoe) reported
@daenney @HBOMaxHelp This is familiar. Dear intern, 11 years ago, I DOS'd my employer's global platform twice in the same day, along with the office network. Without realizing it. My mgr's first question during debriefing: "why don't we have rate-limiting to prevent that?" I still work there.
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Mike Brickner
(@MikeBrickner3) reported
@HBOMaxHelp Dear intern, My first week on the job, I thought I would be helpful & start the dishwasher in the work kitchen. Except I put in the wrong kind of soap. Fast forward 20 minutes & my boss is running past my work space w/a mop & the entire kitchen is covered in suds about 6" deep
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Eric Roche
(@KansasCityEric) reported
@HBOMaxHelp Dear Intern, I once cut the entire street light electricity budget to zero for a city of 450,000 people to "help" balance the budget. My boss did not find it helpful.
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Trista Powers
(@MrsTPow) reported
@HBOMaxHelp Can you tell the intern to fix the autoplay issue? After each episode it stops the show and displays an error. I can't sleep without something playing.
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Jill Alters
(@jillalters) reported
@hbomax What did you do to the rewind and fast fwd controls on your tv app? They're awful - please put them back the way they were.
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Definitely not Deidre
(@d_veebee) reported
@Caissie @Carrieoakie @HBOMaxHelp I generally only eat once a day, at dinner time. Sometimes the time goes by quickly and I guess you could call it forgetting. But often it's something else and it's physically difficult to eat. Revulsion, kind of. I've broken my appetite. It's not an advantage.
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F
(@presf2f) reported
@HBOMaxHelp Issues..all..of..the..time. Iphone, ipad, AND ps4. Sick n tired of this expensive pile of ****. Really makes peacock look like a much better choice.
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Eugene Gan
(@vizualpencil) reported
@HBOMaxHelp Dear intern, during my first job as a graphic designer, i edited all the originally shot product images for a project. Problem was, i saved over those original shots, leaving only my poorly edited ones. My boss and colleagues laughed 🤦🏻
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Syg
(@sygint) reported
@HBOMaxHelp One time I broke the adding of credit cards to a major e-commerce platform we all know. It was broken for months and all due to the fact someone had coded the form to have dynamic fields and actions.
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Ken Yaw Agyeman-Badu
(@Kenzibit) reported
@HBOMaxHelp Too much issues and insecurities these days. The service is losing momentum and focus.
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Rae Pickett
(@RaeRoca) reported
@MimZWay @HBOMaxHelp I think it was stored on my (work-owned) Blackberry. 😬
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Robin
(@RobinCook) reported
@simAlity @jessicahalem @HBOMaxHelp Oh I have been there. Being a kid with no one doing the training is the worst. When I was a fledgling office worker, I once decided to use a staircase adjacent to the marketing and sales department. Someone up there called my boss and complained about it.
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William H. Devereaux
(@whdevreaux) reported
@YouTubeTV @hbomax Is this supposed to work during the HBO free preview weekend? Or do we only have access through the Youtube TV app?
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lorenzo sariñana
(@beantastico) reported
.@hbomax gonna blame the intern too for your terrible TV app?
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Moeses KIIINT
(@MoesesKIIINT) reported
Anyone else having problems with the @hbomax app?
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Cryocide
(@Cryocide) reported
@HBOMaxHelp Oh no, you don't get to throw the intern under the bus. They work under supervision! Be nice to the intern!
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Thomas/Dricksus on Twitch
(@Dricksus) reported
@HBOMaxHelp Dear intern, I used to to tech support at a call center for an internet company. Someone called in because they were having internet trouble and when I asked him to reboot his modem, he said he couldn't because he was on a plane.