HBO Max status: streaming issues and outage reports
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Full Outage Map
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Buffering (36%)
- Sign in (29%)
- Playback Issues (15%)
- Crashing (14%)
- Video Quality (5%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Krefeld
|
Sign in | 3 days ago |
 East Moriches
|
Sign in | 4 days ago |
|
Baltimore
|
Crashing | 5 days ago |
|
Greenwood
|
Sign in | 5 days ago |
|
Odenton
|
Video Quality | 8 days ago |
 London
|
Sign in | 10 days ago |
Full Outage Map
Community Discussion
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Republican No More (@SadRepublican75) reported@hbomaxhelp Your stream sucks fix it!!!
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Shane Richardson (@IEShane909) reported@hbomax fix your audio on the AEW PPV
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Sir Clapton Terrier (@claptonterrier) reported@smiffytheBT @hbomax We have only done on iBone so far Uncle and had no issues at all 🤷
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HEAT ON FEET 🔥 (@BlackLegSanji66) reported@hbomax Might be the worst tagline for a movie/show I've ever seen in my life
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Shannon Stringer (@PigzFly_) reported@hbomax you people have got to fix the issue of the awful loop of doom while trying to sign in with Hulu. It’s happened to me more than once and I finally gave up. Nothing should be this difficult
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Brad Winchester (@WindDuster) reported@hbomaxhelp Three hours deep into a show to fix it is diabolical.
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David Ibe (@cyberibe) reported@hbomaxhelp Streaming issues with your coverage of NCAA men's tournament. Live stream breaks to a commercial then the pictures freezes after the commercial ends. Sat there for a couple minutes the first time this happened, then backed out and restarted. 4 times today!!
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zack (@GLLGHR301) reported@hbomax @aaronrift Hi, I had this issue last night too with my PPV, but the customer service chatbot kept putting me in a loop and I never got resolution.
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Frank (@t3hfrankie) reported@hbomaxhelp @DatMane2k Can't watch AEW Revolution 2026 replay on HBO MAX. Its just a black screen with loading circle. Tried 5 times and can watch other stuff on Max just fine. I paid for PPV, so plz fix
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AdvisingAbyss93 (@AAbyss93) reported@JamesGunn @hbomax What do you mean “only one”??? That’s not how the rings work…
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Alt Mhor (@AltMhor) reported@hbomaxhelp Your app is terrible along with your customer service Subscription will be cancelled soon
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Darthlord (@darthlord70160) reported@patrizated @SeanRossSapp @hbomax You must be one of the lucky ones all I’m getting on my android tv is a loading symbol and on my Amazon fire cube 30 seconds behind on audio looks like I’m putting up with the audio issue
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TheGreatBabu (@TheGr8Babu) reportedHey @hbomax y’all need to fix your app! At the very least, add a restart option to episodic shows. Spoilers and having to hit rewind is just bad UX!
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Darthlord (@darthlord70160) reported@SeanRossSapp That’s false because I just tried it on my television and same issue! It’s just an @HBOMAX issue
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Mr Danny (@spinningoutaday) reported@andyjd747 @hbomax It’s effectively a downgrade. We had UHD and Ad Skip on our Stream package but now shows we previously could watch are only on HBO Max in awful quality with ads.
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Michael Shilling (@MikeShilling) reportedSomehow, the audio is even worse of the @hbomax feed of @AEW #dynasty Please fix it @TonyKhan
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linds (@bluth_lindsay) reported@msmooonny @hbomax 😭😭😭😭😭 it’s not even about the episodes it’s about supriya ganesh leaving 😞 but dr mohan really has been given the worst treatment this season idk it’s a mess all around
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fer (@hudclaire) reported@hbomax get to ******* work
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U Mug (@HardingJay1981) reported@hbomaxhelp so you can't help me then? shall I just delete my subscription ?
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Dingus McKringus (@your_worm) reported@AEW @hbomax I just want my stupid $42.19. Please. I dont understand why this is such a hassle. I paid for a product that did not work. Times are too tough for me to just forget about 40 dollars. Can someone please help me out here? @TonyKhan ?
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Alex Schumacher (@AlexSch23460780) reported@Variety @HBO @hbomax Why do you work with her?! She’s a bigot
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Λ L I . K Λ 🇮🇷 (@AliKa_213) reported@hbomax @DCOfficial We realy hope you fix this mess! We dont want the DCU hal jordan to be a brown old cop instead of a cool green lantern suits up some costume like the new 52... What ever is the idea, do it right! Not like this old ugly stuff !
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Steveg561 (@SteveG561) reported@TonyKhan this deal you’ve made with HBO has made it impossible to watch your PPVs. @hbomax has the worst customer service I’ve ever seen in my life. Literally no help or assistance whatsoever to give me access to the PPV or to get my money back after waiting hours. This is bs.
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Jason Ader (@TheJasinator) reportedHow to save Paramount and Warner Brothers? Rebrand #DavidEllison Replace @paramountplus and @hbomax with simply HBO which stands for... Home Box Office. HBO Netflix YouTube This should be the big 3. Studios have become silos and force people to take sides. YouTube and Netflix, even Amazon, are not studios, they are brands. The names have become the product. Netflix is used for streaming like Kleenex is used for tissues. HBO could easily be the "generic" rebrand people reach for. Already known for high-quality TV, it's simple and self explanatory without having to ask, what does Paramount own again? What does Warner Brothers own? Plus and Max descriptions are 20th century marketing. Lose them or lose the business. IMHO 😎
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TC (@trav42014) reported@hbomax get your streaming service up to speed, tired of backing out to get game back on time, paramount+ isn’t having this issue
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Newt1970 (@Newt19701) reported@PenniPerlm76524 @aaronrift @hbomax 45 minutes of the pre show never aired where I’m at but it was fine and no issues once it came on
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Jason Lambert (@JasonLambert80) reported@aaronrift @hbomax I couldn't even get on HBO max, ordered on traditional cable ppv and still freezing and having audio issues
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Brandon (@barndoord) reported@empratt2 @hbomax It’s based on the actual Assembly Cut and Finchers notes. He declined to help with a true producers cut. It’s know as Assembly Cut and Special Edition
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Irwin M. Fletcher (@IrwinMFlet32077) reportedoffended by Bateman and the idiots that did @HBO @hbomax DTF St. Louis. What an AWFUL ******* show. So talking slowly and or whatever Bateman does is funny? Every episode this slow delivery of talking like dumbasses is funny. Get this trash off of Max #DTFStLouis #HBOMAx
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Kenny Eckley (@Yamikeck) reported@hbomaxhelp i want a refund. i bought the aew ppv from your app and almost a hour and a half in it is still not working. I had to go to youtube and pay for it for a second time to be able to watch the ppv.