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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (35%)
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Sign in (30%)
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Buffering (18%)
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Crashing (12%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Philadelphia |
Crashing | |
| Richmond |
Crashing | |
| Danville |
Sign in | |
 Sherbrooke |
Playback Issues | |
| Salem |
Crashing | |
| Allentown |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Skrob
(@robskrob) reported
@hbomax I'm paying for HBO max but Roku is billing me? I'm very confused. I'm trying to sign into HBO max but the app doesn't recognize my email. Can you please help me sign into your service for which I am currently paying?
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IAM HE
(@NrecLLeshaj) reported
@hbomax See thy had to do the entire asphalt they said noting about drips of oil all over they could have just patch at the end of driveway that was like not even15 minute job. small patch 2 x 2 little bomb but no problem 2 feet deep huh.
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Casey Lane
(@clane1331) reported
@HBOMaxHelp Hi! Im trying to watch Judas in 4K on my Roku Ultra 4800x but the movie page in app only shows as HD. My device is set correct as I can watch other apps in 4K. I’m also using app version 50.8 build 16. Please help!
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Maybe: Free Food 🍤🌮🍗🥩🍔
(@RicoAntonio9) reported
@cruffalo01 @JATBMFilm @hbomax Let me use your HBO MAX login buddy
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Gloria Capozzoli
(@JeanGC98) reported
@hbomax This show was terrible!
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amber trese
(@_MILFyWay) reported
@HBOMaxHelp we pay too much to not be able to stream movies when available. I’ve never had this issue with any other movie but when @JATBMFilm is streaming it’s not working for many people. Make it make sense!!!! 🤬
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Tommy B
(@tjbey2000) reported
@hbomax Terrible
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Jeffery Hahn
(@jefferyphahn) reported
@hbomax has issues every other day and I don’t get it
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rosie
(@feelingsstores) reported
i have @HBOMaxHelp added onto @hulu_support and i can’t watch pushing daisies or 2001 a space odyssey but i can’t log onto hbo through the website so ?? what’s the problem i’m confused SOS
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Leslie Scott
(@lscott1967) reported
I love how well @hbomax works with my Chromecast, but it’s clear I can no longer follow movies without closed captioning on. Please fix this! More importantly, it is entirely unfair to those who are actually hearing impaired.
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BrandonX(BtTheCrow)
(@ThatMrTodd) reported
from
Hickory, North Carolina
@hbomax @WarnerMedia Shouldve put out at least two more solo villain black-label DC films... Bad move not doing that. Y'all gotta get to work @MarvelStudios is about to go super hard
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MelonieN
(@WyandotteWitch) reported
@HBOMaxHelp @hbomax And every show I try to stream on HboMax has issues with no captions tonight.
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Southcaliguy87 #AyerCut #RestoreTheSnyderVerse
(@DarkKnightsFan) reported
@LightCastPod @hbomax Ill def be there!!!🔥🔥🔥💪💪💪.. No way id miss Deb!!! Consider this Moderator there and on time for work! Gonna be a great show Matt!
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oli
(@JesusQuotes666) reported
@hbomax your streaming service on PlayStation sucks all of the asses. Fix that ****. I’m trying to watch your god damned good material but you keep bugging out. Get it together **** faces. #catdad
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POLITICAL🥇🥈🏅
(@tlieftep) reported
@hbomax Oh my. Globes a joke. This movie is awful
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IAM HE
(@NrecLLeshaj) reported
@hbomax fumes problem tunnel to old says rip the whole tunnel make it new. So huy was like only had to change some rolls they were staffed up you never believe what i found or never thought grills would be congested like a human chest smoke build up diesel old trucks like citton candy.
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MelonieN
(@WyandotteWitch) reported
@HBOMaxHelp @hbomax I'm on a Roku and no all my other apps are working correctly. It's been a continuous issue since the app came out for Roku. I was thrilled for that but it's very frustrating to get excited to watch a show and then can't.
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Red Raven
(@ARedRaven) reported
@hbomax This looks disgusting. I hate seeing these awful, damaging "lifestyle" choices being pushed on people by corporations who don't care about them. Inditched my HBO subscription now that I FINALLY finished Game of Thrones and I'm glad I did.
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BlessedLioness
(@1blessedlioness) reported
@hbomax It really don’t get no worst. After entertaining fa 400 hunnittt years
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Jessiah Sirbaugh
(@nemejess) reported
Hey when is @hbomax gonna finally make a WebOS app? Right now I have to use an external device and settle for sub-par picture quality. You have some of the best content available yet I'm always going to the other streaming services because the experience is better
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🇺🇸Maria
(@NehoNana) reported
@mprezme @hbomax I thought it was AWFUL. My husband and I could barely stand 3 episodes.
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Fiona Peach
(@fionapeach) reported
from
Queens, New York
@hbomax This is a strange issue, but I’ve tried 10 or so times to watch Judas and the Black Messiah and it always times out during the opening. Any ideas what’s wrong?
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🇺🇸Maria
(@NehoNana) reported
@actualtonya @LHBoogie @hbomax Heavens, no. It was awful.
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MelonieN
(@WyandotteWitch) reported
@hbomax your captions go in and out all the time. I have to exit the show, go to the home screen then back into the show. And now even that's not doing it. Yes I've checked my settings. It didn't accidentally get turned off. For as much ad we pay for this it should work
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Adriana Kincaid
(@_tatert0tfreak) reported
@HBOMaxHelp someone is using my debit card to subscribe to your service and I cannot find a way to contact support on your website. Please help me to remove my card from your system 🥺
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Helen Heard
(@HelenHeard) reported
@hbomax How does HBOMAX get away with this awful advertisement posted on Twitter! Twitter, please, remove this horrible ad!
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Diana Morrison
(@dianamorrison81) reported
@HarrySHVPES @hbomax I’d loan you my hbo but not sure if it’ll work in the uk.
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Dave Mikle
(@DMIKAZ1) reported
@goochforlunch @hbomax Absolutely terrible
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NORMA .
(@aus_norma) reported
@hbomax please fix your fonts. The previous ones were better.
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writertracy
(@writertracy) reported
@hbomax cancel culture tried to cancel Tiger, but he too handsome, and got skills (and money). Was also loved tremendously early in life (by Earl child development) to harm himself, obviously all his parts work right, brain & body. Write on Tiger. Right on Tiger.