HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 03/24/2026 07:55

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Buffering (33%)

    Buffering (33%)

  2. Playback Issues (32%)

    Playback Issues (32%)

  3. Sign in (19%)

    Sign in (19%)

  4. Crashing (12%)

    Crashing (12%)

  5. Video Quality (5%)

    Video Quality (5%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesOklahoma City Video Quality
United StatesDenver Playback Issues
United StatesQueens Buffering
United StatesSpringfield Sign in
United StatesCharlotte Buffering
United StatesRice Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • WeIsTheTeam22 Shawna E4L 🪶🛡🗡🌈 (@WeIsTheTeam22) reported

    @celluloidmaven @hbomax That really was terrible! Like a madding video game! Poor Wynonna felt like she couldn’t do anything to help Doc. #WynonnaEarp #BringWynonnaHome

  • BenWallace411 Sampson (@BenWallace411) reported

    @newarkmovie @hbomax I got about 25 mins into this movie and had to shut it off. No where near Sopranos quality. Maybe Ill go back and finish it, but it just seemed like bad acting and wokeness, I was happy when Liotta was killed but he comes back as a different character and I was disappointed.

  • aliceslogic Alice's Logic (@aliceslogic) reported

    @SharkSandwich42 @hbomax Doesn’t work on anything.

  • chrisbettig Christopher Bettig (@chrisbettig) reported

    @HBOMaxHelp can you help? i’ve been caught in a ridiculous circular conversation with your customer support.

  • LilyRHaley Chill-y 👻🎃💀 (@LilyRHaley) reported

    @HBOMaxHelp still not able to play videos through safari. i don't always like using chrome because it drains my battery faster. please fix!

  • CheefusSmith Cheefus Smith (@CheefusSmith) reported

    @hbomax hey HBO, why is the HBO MAX app for iPhone so awful? Honest to god it works MAYBE 10% if the time. The rest…”oops, something went wrong”Total garbage

  • MizuRyu9 Bo Clark (@MizuRyu9) reported

    @HBOMaxHelp I’ll try this. But it did work yesterday when I tried using Firefox.

  • nicoleej0hnson nicole loves harry (@nicoleej0hnson) reported

    @HBOMaxHelp why don’t u work

  • SharkSandwich42 Jennifer O'Loughlin (@SharkSandwich42) reported

    @hbomax always an issue when I stream on my Samsung. What’s the deal??

  • aliceslogic Alice's Logic (@aliceslogic) reported

    @HBOMaxHelp your app just don’t work.

  • a_olsson Anders Olsson (@a_olsson) reported

    I always thought the HBO Nordic app was the worst one out there, but that was before I had to start using @hbomax.

  • __racheljean rachel (@__racheljean) reported

    @hbomax y’all making me mad! fix whatever isn’t allowing certain movies to be played on your site.

  • yuval_id Yuval (@yuval_id) reported

    @HBOMaxHelp constant problem playing Last Week Tonight on the roku app: sound and video get out of sync a few seconds into watching. rewinding fixes it for a couple of seconds, and then it gets out of sync again. Can’t watch like this, it’s happening constantly.

  • EriCortezz Eric Cortez (@EriCortezz) reported

    @hbomax keep getting an error when I want to stream anything on my laptop in safari! Tried your troubleshooting steps & didn’t work! What do I do?

  • _King_SERGIO_ Sergio Luna (@_King_SERGIO_) reported

    Why doesn’t my USA cable provider work to sign in to @hbomax while I’m in Spain this sucks. I don’t have these issues with other streaming services. #HBOMax @InsideHBOMax

  • ShovelMeTimbers Shaun Phillips (@ShovelMeTimbers) reported

    @HBOMaxHelp @Strang3Stranger Since the update, your app stopped working on my Roku. Whatever you did broke it. It comes up with an error on the initial load before I get to the user profiles.

  • Catalin_Santan CatalinaSantana (@Catalin_Santan) reported

    @HBO @hbomax Who will help me with advice?

  • Mrs_Hunnit Danelle (@Mrs_Hunnit) reported

    Anybody else’s @hbomax not working on @GetSpectrum ?!? tryin watching INSECURE

  • LCraigL Craig Lantz (@LCraigL) reported

    @HBOMaxHelp It’s on Samsung TVs. When you try to switch between shows or movies it constantly locks up. Also does the same if you turn off your tv and turn it back on while in the HBOMax app. This is the only app that does this. I have heard from many people having the same problems

  • JoshAndHisJokes 🎃 Josh-O-Lantern 🎃 (@JoshAndHisJokes) reported

    @hbomax @nocontextroyco Shiv deserves it, probably the worst Roy spawn. Love that Sarah tho

  • LilyRHaley Chill-y 👻🎃💀 (@LilyRHaley) reported

    seriously @hbomax fix it so i can use safari again

  • datskira Kira 🌙 (@datskira) reported

    The subtitles for Harry Potter on @hbomax are ahead of the dialogue & this is so income and frustrating. Fix this, please!

  • SeanRyanNolan Sean Nolan (@SeanRyanNolan) reported

    @hbomax any adults over there that know how to fix a broken app ?

  • dondestapoochie Carlos Lipanela (@dondestapoochie) reported

    @olarized @hbomax I have the same problem. Can't access my Spanish account from France.

  • thestargaze DayDreamer 🖖 (@thestargaze) reported

    @hbomax how am I suppose to sign in on the new HBO app when I can’t type my email and password?? Weird … I’m using an iPhone.

  • 1Thunder_Struck EnterTheKingdom (@1Thunder_Struck) reported

    Shout out to @HBOMaxHelp for actually doing what you'd think these help and support Tweeters are supposed to do... They actually fixed things for me! Hooray!

  • TEEBOXADONIS B (@TEEBOXADONIS) reported

    @HBOMaxHelp @FvckTia I've been having the same issue for almost two weeks now. Everything is up to date. Yes I reinstalled. Fix it!

  • vigilante_89 Ricky Spanish (@vigilante_89) reported

    Anybody that watched @dunemovie on @hbomax notice that the color tone was changing back and forth? Was that part of the movie or a glitch?

  • DragonKing1954 Dillon 🦈 🔥 King Shark 🔥 🦈 Johnson (@DragonKing1954) reported from Queens, New York

    @balexanderfilm @hbomax Why cancel it? It's actually a good service. I actually prefer it over Disney+ & Netflix. The interface could use some work though lol

  • love4earp K - #BringWynonnaHome (@love4earp) reported

    @Pure_BS_81 @hbomax Wynaught is the gold standard when it comes to trouble and sticky situations. #WynonnaEarp #BringWynonnaHome