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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (28%)
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Buffering (26%)
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Sign in (23%)
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Crashing (19%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Queens |
Video Quality | |
| Columbia |
Buffering | |
 Vancouver |
Crashing | |
| Genoa |
Buffering | |
| Atlanta |
Playback Issues | |
| Washington, D.C. |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Kegler
(@Skeglerguy) reported
Not pursuing a Snyder sequel seems like a terrible business strategy. So disappointing. @hbomax @WarnerMedia #RestoreTheSnyderverse
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studioGIMMICK
(@studioGIMMICK27) reported
@Meditatingjestr @gojijynx @hbomax Yeah, but he let him try again. Another issue was the Miyazaki is very hard to work with. He’s very much a rigorous kinda guy. So they don’t see eye to much either. He’s trying. I would like to think his dad is too
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Ashton
(@Ashton06443629) reported
@hbomax hey maybe y’all could fix y’all’s app from buffering 24/7 that’d help
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King’s Day 3/24 🥳🎂
(@ThaRecklessKing) reported
I really want @hbomax to fix this subtitles situation. A lot of us watch content with subtitles but the HBO Max app subtitles are ridiculous. They take up the whole damn screen, and they lag.
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Geoff Novak
(@gpn005) reported
@hbomax you seriously need to fix your apps...super slow, reaction time to a click can take 30 seconds+ and sometimes just locks up and won't even let me exit to the menu of my streaming device...this happens on multiple platforms so not my devices...hire some more programmers!
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Mariano Navarro
(@MarianoPNavarro) reported
@puskintio @hbomax Even with ego, greed and money issues in it, at this point this defies all logic and common sense anyway.
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Doughnut Dave 🌺☕
(@DoughnutDave2) reported
@hbomax I need help my screen is black and only the audio plays when I stream hbo max on my phone
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Like_A_Brick
(@LikeABrick) reported
@HBOMaxHelp @HBOMax Full screen is broken on all browsers I've tried using Windows 10. Restarting, clearing cache, updating browser doesn't work.
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Jason Karns
(@jasonkarns) reported
@hbomax you’ve broken the back/menu button on appleTV
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Joe
(@JoeWicked_) reported
@influenya @HBOMaxHelp Don’t think it’s a cord issues cause YouTube, Netflix and Twitch all load up full screen fine but HBO doesn’t for some reason lmao
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akuma6099
(@akuma6099) reported
@JustIdeals @HBOMaxHelp So I'm not the only one. Let me guess, it has a style width: 1920px in most <***> tags? It starting to sound like a code change gone bad. Screen detection is buggy. My 30" Cinema display needs 15120px for 100% width coverage. Issue occurs on sign-in page, playback, and browsing.
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🎮🐱Queen Beezzy☕🎶
(@QueenBeezzy) reported
@hbomax @HBO Having sign in issues of course 😑
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William Weber
(@William44914619) reported
@ZSJL_ @hbomax The problem if WB future of Dc films is multiverse of characters and world building then why not let Snyder do his thing? I feel like WB hates Zack
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t-dad
(@t_dad01) reported
@hbomax new day, new type of app crash...service code hbo max service code h-4beaa5c4-0236-431f-975d-ee8747a 34af7. The psa4 app is junk on a daily basis
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|j|
(@JVR24_) reported
Get ya servers game up @hbomax . Tired of ya’ll buffering like if I have dialup internet
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Sam
(@ScareWorksFilms) reported
Is anyone having a problem with @hbomax where it only fills 2/3 of the screen? Anyway to fix it?
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Thomas Christopher
(@ThomasCP518) reported
@LonelyRichy @hbomax Yeah I tried watching a movie on there and it was terrible. Ended up just streaming it elsewhere.. lol
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Marina
(@Mojo7171) reported
.@hbomax is down. Can’t login and kicks me back to the sign up
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MatthewChe
(@Matthewche) reported
@HBODocs @hbomax Obvious conclusion is Mia is awful mother to Dylan. 1. She went shopping when she should’ve been home to protect her on the one day the girl was allegedly molested. 2. 30 years later Mia has not empowered Dylan to be her true self and move on from her trauma. Forever a victim.
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Joe
(@JoeWicked_) reported
@influenya @HBOMaxHelp Yea didn’t work
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Terrance S Ellington
(@Tha_Tee) reported
@hbomax Awful. Just an awful movie
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Psychonaut Abe
(@american_exile) reported
Ok @hbomax we all know there's been some trouble getting #Beetlejuice 2 made so while we wait for that magic to happen why not hook us up with a show that takes place in the afterlife universe of that wonderful movie? Maybe get #TimBurton to produce. Just saying.
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CCTakato 🏳️🌈
(@CCTakato) reported
@ChotoLatte @hbomax It’s something Disney+ has been able to do without any real issue.
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Nino Repetti
(@ninorepetti) reported
@HBOMaxHelp I've been charged for HBO Max for several months yet i already subscribe to HBO through Xfinity. help me stop the charges. DM me please.
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Karen neanderthal Heckler
(@ohheckorama) reported
@hbomax This will be hard pass for me. What a load of trash! Isn't there enough porn available on the internet. What happened to making quality programming that one you so many awards?
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Richy
(@LonelyRichy) reported
It hasn’t even been a week that I’ve had @hbomax and I’m ready to cancel it. It’s internet connection is awful while I have no problem with other networks. In fact the rest have been perfect and no issues at all.
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Tommy
(@MidnightMarques) reported
@JustIdeals @HBOMaxHelp Please fix this, HBO Max! I have the same problem with my iMac!
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james
(@superman50000) reported
@ArguingMeadows @WesleyWiggins14 @hbomax What sucks is they still didn’t fix this green screen looking error
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Sansic
(@Sansic6) reported
@allnewzbadnewz @HBOMaxHelp @WarnerArchive What terrible creations have you given us Thad
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ShadowandSoul
(@ShadowandSoul22) reported
@hbomax What's the deal? Why can I no longer stream shows on my computer at full screen? It was fine the day before yesterday, March 22, 2021, and now, suddenly fully screen is only half of my screen! Just awful #fullscreen #HBOMax