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HBO Max

HBO Max down or not working? Problems, status and outages

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 35% Buffering (35%)
  • 29% Playback Issues (29%)
  • 20% Sign in (20%)
  • 11% Crashing (11%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Schongau Sign in 13 hours ago
Hollywood Buffering 1 day ago
Bellevue Buffering 3 days ago
Alpena Buffering 8 days ago
Palm City Buffering 8 days ago
Saint-Gildas-de-Rhuys Crashing 10 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • chimsvantee
    juli *·˚ ༘♡🩰 (@chimsvantee) reported

    @TheLastofUsHBO @hbomax HBO saying i don’t have a subscription when i do 🙄 fix your app.

  • PuglifeBr
    Pug Life (@PuglifeBr) reported

    @hbomax doesn’t work this 💩

  • dsaurun
    diranosaurinho (@dsaurun) reported

    @TheLastofUsHBO @hbomax Error!!!! Please help

  • Lerigouuu2
    Dudu (@Lerigouuu2) reported

    @TheLastofUsHBO @hbomax THEN MAKE THE ****** PLATFORM WORK

  • Wolfandragon
    João Paulo (@Wolfandragon) reported

    @TheLastofUsHBO @hbomax fix your damn server for ******* sake

  • mas31cash
    Mason Cashion (@mas31cash) reported

    @HBOMaxHelp Is your servers down right now?

  • supercorp_exile
    kiu (@supercorp_exile) reported

    sigh i just wanna watch the show can u pls work @hbomax

  • ReyesReplay
    ЯRєуєsЯRєplaу🎮🎧 (@ReyesReplay) reported

    @TheLastofUsHBO @hbomax @HBO Can you please for Christ's sake repair the servers

  • hawtsauce99
    deebo daniel (@hawtsauce99) reported

    @TheLastofUsHBO @hbomax This **** app doesnt work

  • thenewstargazer
    when i was an alien (@thenewstargazer) reported

    @hbomax fix this ****!!!!!!!!!!!!!

  • jaynensei
    Jay Nensei (@jaynensei) reported

    HBO Max nem funciona mais, plataforma toda quebrada @hbomax fix your servers we trynna watch TLOU!

  • Zac317Zac
    Zac (@Zac317Zac) reported

    @Naughty_Dog @HBO @hbomax Yo you’re excited! Is Crash making a cameo?

  • DanielFerrara03
    daniel f.  (@DanielFerrara03) reported from Toluca, México

    No funciona // it doesnt work! @hbomax @HBOMaxHelp y quiero ver #TheLastOfUs #TLOU 🥲

  • RafaelW52700362
    Rafael Wong (@RafaelW52700362) reported

    @TheLastofUsHBO @hbomax FIX THE DAMM PAGE

  • PuglifeBr
    Pug Life (@PuglifeBr) reported

    @TheLastofUsHBO @hbomax Worst premier i have ever seen! Congrast @hbomax 💩

  • CataCartagena04
    Cata Nevie 🩸| OT6 4ever (@CataCartagena04) reported

    @hbomax platform not working!!! We’re paying for a service! How can it not work?! 😡😡😡😡

  • bfbarelli
    Barelli - TRI DA AMÉRICA (@bfbarelli) reported

    @TheLastofUsHBO @hbomax Except in Brazil @HBOMaxBR is the worst!!

  • 1983Amaya
    ShrekoHN (@1983Amaya) reported

    @TheLastofUsHBO @hbomax Comon error thats not fair...

  • TheDJThunder
    DJ Thunder (@TheDJThunder) reported

    @hbomax Don’t know if anyone else is having issues but, every time I try to play it, it keeps crashing.

  • Sairey_
    Saïrey🌷 #ChilenSims (@Sairey_) reported

    @hbomax @HBO SO SAD THAT WHEN YOU WAIT THE MOST FOR A PREMIERE YOU CAN'T SEE IT BECAUSE THE SERVERS CAN'T HOLD IT...

  • xoMusicLoverxo
    💙 Jen 🕰 Kansas City 7/7 (@xoMusicLoverxo) reported

    @justagetawaycar @hbomax It’s working for me. Maybe try to restart whatever you’re trying to watch it on. Maybe that will help.

  • JuJo_Vega
    Juan José Vega (@JuJo_Vega) reported

    @hbomax @HBO What happened to the servers????

  • binaodasmassas
    Bernardo (@binaodasmassas) reported

    @HBOMaxHelp It’s not working. The app simply won’t open (neither on smart tv nor on iPhone)

  • Mactelo2
    Mactelo (@Mactelo2) reported

    @HBOMaxHelp Hi, I’m Mexico. I was getting an error en every devise, but it seems to be working fine now. Thanks.

  • sanath97
    Sanath (@sanath97) reported

    @PlayStation @hbomax Rather hurl a Molotov at it but the worst enemies are stalkers not clickers.

  • KaisarionOmega
    Kaisarion - Trapped in a Springlock (@KaisarionOmega) reported

    Hey @hbomax Either you people are having issues setting TLOU chapter public, or your servers went to have a road trip on Hiroshima COME ON, I NEED THIS SHOW SO BAD #TheLastOfUs

  • NerdyAttorney88
    The Gaming Attorney (@NerdyAttorney88) reported

    Come on @hbomax you should have known the servers be loaded lol.

  • risingtied
    Erika The Red (@risingtied) reported from Mission Viejo, California

    Is anyone else having the PS5 app for @hbomax crash every time they try to watch The Last of Us? #TheLastOfUs

  • gerardojhps
    Gerardo J. Hernandez (@gerardojhps) reported

    can't login to @hbomax

  • Sino2L
    Bell (@Sino2L) reported

    @hbomax fix your website, bro