HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Buffering (35%)
• Sign in (31%)
• Playback Issues (15%)
• Crashing (14%)
• Video Quality (5%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Köln	Buffering	11 hours ago
Brie	Sign in	3 days ago
Krefeld	Sign in	7 days ago
East Moriches	Sign in	7 days ago
Baltimore	Crashing	8 days ago
Greenwood	Sign in	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rowdy Ralph (@IamRowdyRalph) reported 2 minutes ago

  @hbomax is terrible for watching basketball. The stream sucks.

• 
  RubenOnRodeo (@RubenOnRodeo) reported 6 minutes ago

  @aaronrift @hbomax Same here tried to get a refund told me I had to contact another company and that they couldn’t help me

• 
  Michael Shilling (@MikeShilling) reported 11 minutes ago

  @hbomaxhelp I'm not doing a chat bot when it's your audio engineers not doing their jobs. Announce team to 90ish percent to overmod, the crowd should be 70ish % of that and the ring mic should be 40ish % of the crowd. Problem solved.

• 
  Annie (@annlau613) reported 12 minutes ago

  @hbomax Is this gonna be as crazy as Baby Reindeer because that show was like a car crash I couldn't look away from

• 
  the desert is chilly in the winter☀️ (@VegasMapleLeaf) reported 14 minutes ago

  You know @hbomax — your sign in is straight garbage No reason to log out, no reason for several email entries and 3FA? Crap service. Ruined the hockey game for us

• 
  Deez (@EvolDeez) reported 15 minutes ago

  @hbomax You just couldn't help yourself You just couldn't keep yourselves from ruining it Next time, take a dozen nurses from PITTSBURGH instead of a dozen nurses from LA Keep your west coast BS out of it You just insulted and misrepresented the entire city

• 
  ‎✰ (@capxluci) reported 20 minutes ago

  @hbomax Fans aren’t stupid, fix this mess and get Dr. Mohan back on season 3

• 
  EllyButt 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦🇪🇺 (@WotBuwcheeks) reported 23 minutes ago

  @hbomax has awful coverage for the football, why the hell did @footballontnt move there?

• 
  star (@piningmygrove) reported 24 minutes ago

  @hbomax his legs are so long help

• 
  Matt Smith (@msmith850) reported 25 minutes ago

  Don’t forget, today is @hbomax day. Download, sign in/up, stream @tntsports and loads more 🎥 📺

• 
  nevdull (@nevdull) reported 25 minutes ago

  @hbomaxhelp I don't need PM help, test your ******* app on google tv platforms .. shits broken.

• 
  SirCumference 🍉 (@SirCumf) reported 29 minutes ago

  a nurse at the hospital i work at told me about an ER attending (whose wife was also an attending in the ER) having an affair with one of the nurses and getting her pregnant. She said everyone was ******' in the ER. "you could see the ambulances shaking" @hbomax do something

• 
  HEAT ON FEET 🔥 (@BlackLegSanji66) reported 29 minutes ago

  @hbomax Might be the worst tagline for a movie/show I've ever seen in my life

• 
  Kartik malik (@itsKartikmalik) reported 30 minutes ago

  @hbomax @DCOfficial I am huge DC fan since childhood i grew up watching DC And Green Lantern is one of the core parts of DC and Justice League. After watching Trailer i do not have much hope for this project at all. It might be good. Idk what problem does James Gunn have with special effects why he uses physical suits. Especially in Green Lantern. Zack Snyder made better looking Green lantern in his backyard with his iPhone . Green lanterns are space corps why the hell they gave us grounded story.

• 
  Jessie Collins (@JessieLC24) reported 32 minutes ago

  @NASCAR @hbomax In car cameras not working!!!! Whats up??????????????????

• 
  Jay Will (@Jay1RSF) reported 34 minutes ago

  @hbomax Looks terrible

• 
  Raphael De La Soul (@Jonnz5Jonn) reported 35 minutes ago

  @Mcil9518 @JamesGunn @hbomax Then debate why I’m wrong? Ya’ll get on here to just complain, not actually debate. I’m not trying to disrespect you, just explaining my position. A green lantern story deals with primarily that lantern and their issues/concern. A corps story typically involves a group of them.

• 
  Gustavo Gatsby (@11GustavoGatsby) reported 38 minutes ago

  I’ve been seeing a lot of AI commercials and ads through @hbomax team, @cbdmdusa. Need some help?

• 
  Chuck 🇺🇦 🌈 🏳️‍🌈 PLEASE, NO DM's (@1TibetanMastiff) reported 40 minutes ago

  Hey @hbomaxhelp Subscribed to HBO Max to watch live March Madness and all I get is buffering. This is just the first four. Can't wait until I can't watch tomorrow when there are so many games streaming. Maybe fix this Take March Madness from me and I'll not forgive or forget.

• 
  Onur Ç. (@BlackmaxOnur) reported 40 minutes ago

  @wbd @HBO @hbomax Congratulations! Thanks to you, the entire Harry Potter franchise has become a laughingstock. Every day there are mocking edits, and you don't care about these complaints at all! You're awful, absolutely awful!

• 
  james dagostino (@dags9256) reported 41 minutes ago

  @UConnMBB @MikeMutnansky @hbomax was frozen for me. Worst coverage ever, stick to ******* movies and tv

• 
  IAm#6 (@billybatsonwhiz) reported 42 minutes ago

  @hbomax @StuartFails I mean, this just sounds awful.

• 
  TC (@trav42014) reported 45 minutes ago

  @hbomax get your streaming service up to speed, tired of backing out to get game back on time, paramount+ isn’t having this issue

• 
  Aaron Lassiter 🌵 (@aaron_lassiter) reported 47 minutes ago

  @hbomax Great job you ******* retards, your god damn Google TV app is completely god damn broken. Takes me immediately to a screen to add an avatar and then just spins for minutes on end with no ability to get ******** out of that bullshit. *********** fuckstains.

• 
  David Ibe (@cyberibe) reported 49 minutes ago

  @hbomaxhelp Streaming issues with your coverage of NCAA men's tournament. Live stream breaks to a commercial then the pictures freezes after the commercial ends. Sat there for a couple minutes the first time this happened, then backed out and restarted. 4 times today!!

• 
  Domina89 (@dinomite1989) reported 50 minutes ago

  @hbomax @Sarahnb232463 Surprised you didn’t get Gerran to do press for the Pitt in the UK

• 
  Lord Brian Urso, Lead Guitarist of Gideons Mob (@TheMobRules73) reported 54 minutes ago

  @realJacobAirey @JamesGunn @hbomax TOm King is one of the worst "writers" ever to work in comics. utter rubbish. Big man baby.

• 
  Jimmy Midyette 🇺🇸 (@JimmyMidyette) reported 55 minutes ago

  @JeremyH418 @hbomax @jk_rowling I doubt it seriously. Between the wokesters who will actively cancel their HBO accounts over it and the distressingly large swath of people freaking out about Snape’s skin color, I suspect it will have trouble finding a big audience.

• 
  Gary Bibby (@garybibby) reported 56 minutes ago

  @NOWTV your trailer about @hbomax coming together has a spoiler from Heated Rivalry in it, please fix that.

• 
  Brent A. Williams, MD (@BrentAWilliams2) reported 57 minutes ago

  @ebennett74 @hbomax Oh that evil Dr. Robby! Why can't he manage everyone's emotionality AND be responsible for the lives of hundreds of patients at the same time? Terrible misogynist!!!