HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Buffering (34%)
• Sign in (31%)
• Playback Issues (15%)
• Crashing (14%)
• Video Quality (5%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Houston	Sign in	4 hours ago
Cleveland	Crashing	9 hours ago
Lowell	Playback Issues	1 day ago
North Las Vegas	Playback Issues	2 days ago
Köln	Buffering	3 days ago
Brie	Sign in	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Black Bruce Wayne (@GodsGift2uWomen) reported 1 minute ago

  @hbomaxhelp @aylissar Same here! I need help

• 
  nevdull (@nevdull) reported 3 minutes ago

  @hbomaxhelp I don't need PM help, test your ******* app on google tv platforms .. shits broken.

• 
  dawn crawford (@dawncrawfo59588) reported 3 minutes ago

  @hbomax Why are we paying more for scho taxes?? For a privilege a streaming privilege i mean i understand that it helps people that dont want to work and choose not to work sending they kids to school but I pay enough in city taxes for school **** and dont even have a kid so yeah

• 
  Brandon Halloway (@BrandonHalloway) reported 4 minutes ago

  @hbomax the only thing your Harry Potter documentary should cover is how you didn’t have a budget for light bulbs. You have 6 months. Lighten the movie. It’s so dark the trailer looks awful. It’s giving everyone too dark game of thrones feeling. Shoot the show so we can see it.

• 
  oakstir (@oakstir1) reported 4 minutes ago

  @hbomax Is you app terrible on all android tablets or just my 2?

• 
  mikegb (@mikegb) reported 4 minutes ago

  @hulu @hbomax @DisneyPlus trying to give you money right now and seeing constant errors. Really f'n frustrating when I can't see the end of this basketball game.

• 
  Checo (@checotoldyou) reported 5 minutes ago

  @USMNT @ussoccer @hbomax Yall batter take Pepi to the World Cup. If not, imma ******* crash out!

• 
  Frank (@t3hfrankie) reported 9 minutes ago

  @hbomaxhelp @DatMane2k Can't watch AEW Revolution 2026 replay on HBO MAX. Its just a black screen with loading circle. Tried 5 times and can watch other stuff on Max just fine. I paid for PPV, so plz fix

• 
  Investigation Discovery (@DiscoveryID) reported 10 minutes ago

  She knew what he was capable of. She asked for help. She tried to stop it. But without a crime, no one would intervene. And she was left waiting, knowing something terrible might happen. Watch “Evil Lives Here: My Child The Killer” Tuesday on ID and stream on @HBOMax. #EvilLivesHere

• 
  linds (@bluth_lindsay) reported 11 minutes ago

  @msmooonny @hbomax 😭😭😭😭😭 it’s not even about the episodes it’s about supriya ganesh leaving 😞 but dr mohan really has been given the worst treatment this season idk it’s a mess all around

• 
  ‏Λ L I . K Λ 🇮🇷 (@AliKa_213) reported 11 minutes ago

  @hbomax @DCOfficial We realy hope you fix this mess! We dont want the DCU hal jordan to be a brown old cop instead of a cool green lantern suits up some costume like the new 52... What ever is the idea, do it right! Not like this old ugly stuff !

• 
  Michael Shilling (@MikeShilling) reported 11 minutes ago

  Somehow, the audio is even worse of the @hbomax feed of @AEW #dynasty Please fix it @TonyKhan

• 
  Alt Mhor (@AltMhor) reported 11 minutes ago

  @hbomaxhelp Your app is terrible along with your customer service Subscription will be cancelled soon

• 
  oNo_The_Gamer 🇵🇷🏙️🎮 (@ono_the_gamer) reported 12 minutes ago

  @hbomax what's wild is... he never got "a little help" because when Robby came out it was still lying on its side 😭

• 
  miramelcrave (@gertstarlight) reported 18 minutes ago

  brilliant langdon ep however samira got one line .... work on that @hbomax

• 
  maligator (@kohoccm) reported 23 minutes ago

  @LGUS @hbomax Bought an LG stove Dec 2025 — broke within a week. 5 service visits, none fixed it. 4‑hour windows cost me work/pay. Escalations ignored, no callback. LG service is terrible — do your research before buying.

• 
  Rose (@gayjatzby) reported 26 minutes ago

  @moth3rhahn @hbomax I mean if you’re just looking to watch all of it, I may or may not be able to help with that 👀🤫

• 
  ROC (@RoCraken) reported 27 minutes ago

  @hbomax literally worst interface ever. What am I paying for?

• 
  SirCumference 🍉 (@SirCumf) reported 29 minutes ago

  a nurse at the hospital i work at told me about an ER attending (whose wife was also an attending in the ER) having an affair with one of the nurses and getting her pregnant. She said everyone was ******' in the ER. "you could see the ambulances shaking" @hbomax do something

• 
  Grabbasplode (@Grabbasplode) reported 33 minutes ago

  @hbomax Terrible slogan. It's called the Green Lantern Corp for a reason. You can't have a corp of one. Also doesn't work if your just talking about Earths sector as each one has two, nor is there a cap on Lanterns per species.

• 
  Jp *checkmark (@RealJPSquared) reported 34 minutes ago

  @hbomax if you can't competently stream live sports, give it to someone else. Choppy, audio goes out of sync... This is the worst garbage stream I've ever had to deal with.

• 
  Dingus McKringus (@your_worm) reported 36 minutes ago

  @AEW @hbomax I just want my stupid $42.19. Please. I dont understand why this is such a hassle. I paid for a product that did not work. Times are too tough for me to just forget about 40 dollars. Can someone please help me out here? @TonyKhan ?

• 
  maul (@tjmadden412) reported 37 minutes ago

  @hbomax @HBO The Pitt is the WORST show on TV. No contest

• 
  Zhy Ku ❁ (@zhy_ku) reported 42 minutes ago

  @JamesGunn @hbomax Did you fix it tho

• 
  Carlos Munera (@cfmun_) reported 44 minutes ago

  @GameOfThrones @hbomax Getting this ******* destruction of George’s work a few months after AKOTSK is literally like a divine punishment.

• 
  🇺🇸HairForceOne🇺🇸 (@47ShadesOfMaga) reported 44 minutes ago

  @hbomax @StreamOnMax Keep going with the woke BULLSHIT on The Pitt, and you’ll lose this viewer and the REST of our ED. Ridiculous. You have a solid, medically accurate (to a point) show, but yet EVERY week, some woke **** slips its way in the episode. This week? ICE And let me inform you if this- Not ONE of us working in a busy ED care if people are LEAVING the EMERGENCY WAITING ROOM for their NON EMERGENCY ISSUES. Jerkoffs.

• 
  U Mug (@HardingJay1981) reported 49 minutes ago

  @hbomaxhelp so you can't help me then? shall I just delete my subscription ?

• 
  Jerome (@BobCobb24) reported 53 minutes ago

  @hbomax Why Is your app absolute dogshit? The sound drops. The loading problems. Like, get it Together. #Euphoria freezing constantly. #MartySupreme having a million sound drops?!! This is insanity. My set up and wifi are just fine. Fix your ******* ****.

• 
  Bobby White (@BobbyWh00604827) reported 56 minutes ago

  @the1bar23 @hbomaxhelp Did you get this fixed? I was just about to buy it but stopped just to see if anyone was having issues

• 
  coach mack (@onceugomack) reported 57 minutes ago

  @hbomaxhelp audio keeps cutting out on the March madness games. No need to respond just fix it