HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 01/24/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (35%)

    Playback Issues (35%)

  2. Buffering (23%)

    Buffering (23%)

  3. Sign in (21%)

    Sign in (21%)

  4. Crashing (18%)

    Crashing (18%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesRacine Buffering
AustriaSt. Martin Buffering
CanadaSherbrooke Playback Issues
AustriaInnsbruck Crashing
United StatesCrestview Playback Issues
United StatesSan Jose Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • erehealthcoach Ere Coach (@erehealthcoach) reported

    @hbomax Did the platform crash?

  • Xnyum Joe BYRON (@Xnyum) reported

    Anyone having problems with @hbomax ??? I’m trying to watch Peacemaker and it keeps crashing 🥴

  • Drew_Mar10 Drew (@Drew_Mar10) reported

    @HBOMaxHelp need help streaming peacemaker on roku device. The app keeps quiting

  • retailnoire Retailnoire (@retailnoire) reported

    @hbomax I pay $9.99 for my subscription. Why does "And Just like that" keep crashing & kicking me off the app? Other shows are working. Fix this!

  • RoxsRants Rox (@RoxsRants) reported

    Why is @HBOMax crashing on season finale night?!? I’ve had no problems the other 9 weeks.

  • UndyaHundy Undy a Hundy (@UndyaHundy) reported

    @hbomax this weekly rollout of #raisedbywolves was a terrible idea. Cancelling my sub until mid-March when I can binge it. Totally takes me out of the show.

  • thelittlefriar thelittlefriar (@thelittlefriar) reported

    @hbomax our subscription will start to load a program and crash. It returns to the Roku Home Screen. I’ve updated all the software. Is there a fix?

  • KristenInTN Kristen (@KristenInTN) reported

    @Beelissa @hbomax Nope, a lot of us having the same problem

  • KristenInTN Kristen (@KristenInTN) reported

    @RokuSupport @a_random_book I did all this too and it’s not working. Can you and @hbomax get together and fix this for all of us having the same problem who are paying for a subscription that isn’t working and stop acting like it’s all of us? Thx.

  • aprettydai Dai💙 (@aprettydai) reported

    @hbomax fix y’all damn app

  • RogueCrocus Amber Jalbert (@RogueCrocus) reported

    @hbomax anyone else having issues watching the new @AndJustLikeThat ? Keeps force closing the app as the episode starts

  • kevc1980 Kevin Cotta (@kevc1980) reported

    @Itsanniechang @hbomax @DCpeacemaker You did such incredible work tonight. What a freaking twist!

  • billthay BT (@billthay) reported

    Seriously, the @hbomax Roku app is the worst piece of technology that currently exists

  • MaconSweet Sweet T (@MaconSweet) reported

    @HBOMaxHelp Apparently it's only when I click on the newest episode of Peacemaker, because I watched I am number 4 with no issues.

  • HobbesWig Miranda Hobbes' Cheap Wig (@HobbesWig) reported

    @AndJustLikeThat @hbomax Rock totally owned Charlotte. Got all the candy. Didn’t have to do the work.

  • mcgondel_scott scott mcgondel (@mcgondel_scott) reported

    @hbomax how bout u fix ur fuckn streamn service tht I pay 4? I pay for 7 other 1's n have no issues. Yours 4 some reason skips, stalls, freezes, delays, etc the first 30- 120 seconds on EVERYTHING I try to watch. I have spokn 2 @ least 10 different people, it happens to everyone

  • kevtheartboy Artboy (@kevtheartboy) reported

    @HBOMaxHelp App works for about 2 days now it wont open at all. Thinking about bailing altogether. Why pay for something that wont work?

  • bobbiekingsbury TheFashionAuthority (@bobbiekingsbury) reported

    @AndJustLikeThat death is not a break up and the fact that someone wrote that into the script is morbid. And everyone knows that Berber’s post it note was Carrie’s worst break up story @hbomax don’t renew this stupid show

  • blabbleofkings Tyrone Bartholomew Jenkins IV (@blabbleofkings) reported

    @hbomax when is Dune coming back to the channel? Help a brother out

  • ElectricGoose20 ElectricGoose (@ElectricGoose20) reported

    @HBOMaxHelp App on Roku TV keeps crashing when I try to play a show. I already tried uninstalling and reinstalling app. Help!

  • knipslip kels (@knipslip) reported

    @HBOMaxHelp @RogueCrocus Someone tweeted this 3 hours ago. How have you not fixed this issue by now?

  • _gregtrainer greg trainer (@_gregtrainer) reported

    @JohnCena @DCpeacemaker @hbomax I can’t get it to play. Hbo max sent me some tips to fix it but they don’t work

  • NanHouston1 Nan Houston (@NanHouston1) reported

    @HBOMaxHelp Still not working

  • PabloR0bles Pablo R (@PabloR0bles) reported

    @hbomax app keeps dropping the sound every time I click on a new show wth is going on @HBOPR i know it’s not the @AppleTV all other apps don’t drop the sound like yours! fix it!

  • Gator5000e Gator5000e (@Gator5000e) reported

    @HBOMaxHelp Watching the app on my Apple TV 4K 2021 this evening and all shows are being listed as HD, 5.1 audio including shows such as peacemaker and Raised By Wolves season two. HD only. No 4k I’ve rebooted and reinstalled the app to no avail. Help. TY.

  • pzeset dino (@pzeset) reported

    @HBOMaxHelp @bcwtigerfan Text me for help

  • _Mark_of_Cain Cain Aidan Friedman (@_Mark_of_Cain) reported

    @Itsanniechang @hbomax @DCpeacemaker Once I got in "trouble" working a haunt bc I kept gargling the fake blood and letting it fall out of my mouth... don't worry, I'm not method or anything.

  • MaconSweet Sweet T (@MaconSweet) reported

    Is anyone else having a problem with @hbomax today when trying to watch the newest episode of Peacemaker?

  • jsendslove Jenny Torres 〄 (@jsendslove) reported

    @HBOMaxHelp Why doesn’t your Twitter account acknowledge so many people have issues with your streaming service? All I have to do is search hbo max and “crash” and “not working” automatically comes up. I have never had so many issues with a streaming service. What r you doing to fix this?

  • FromtheKCThread Scott Hoch (@FromtheKCThread) reported

    @hbomax on fire stick suuuucks. I'm subscribed through @YouTubeTV and every week or two I have to sign in again bc it thinks it's expired. So frustrating. Fix y'all's app!