HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (36%)
• Buffering (28%)
• Crashing (22%)
• Playback Issues (13%)
• Video Quality (1%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Montpellier	Playback Issues	3 days ago
Tijuana	Crashing	6 days ago
Le Teil	Playback Issues	6 days ago
Sainte-Marie	Crashing	8 days ago
Cachan	Crashing	8 days ago
Pont-du-Château	Sign in	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Byron Phillip (@Byron1970) reported 13 seconds ago

  @hbomax your coverage of the nhl playoff game tonight has the worst audio I’ve ever experienced, get it together fellas. Brutal ****

• 
  Jimmy Flinders (@FlindersJimmy) reported 2 minutes ago

  Hey @hbomax, where is the @TommyPaul1 match? Why when I try to go from the small window in multiview to fullscreen it takes me to a random court being cleaned off? And no Paul Hijikata choice in the RG menu. Would be great if you could fix this.

• 
  Cawcaw (@AJ_Sauceda) reported 2 minutes ago

  @AEW @TBSNetwork @hbomax 1 whole hour more and still a maximum of 2 women matches????? This is the worst booking of the women's division in a while.

• 
  Will Rowley (@1WillRowley) reported 2 minutes ago

  @hbomax Europa League Final video is lagging (slow and jumpy). I signed up to watch the @UEFA finals. Succession video is not lagging. Please fix or put CL final on YouTube where it should be.

• 
  Ian Holmes 💙 ⚒ (@IaninAD) reported 4 minutes ago

  @hbomax is ruining this final. Awful picture quality

• 
  legalrealist (Bluesky: legalrealist.bsky.social) (@legalrealist) reported 5 minutes ago

  @ninakokino98 @hbomax So it’s not a story inconsistency / failure issue if she’s just off whatever day they show next. And if they aren’t inspired to have a big plot with her character, i think it’s probably a good thing that they won’t just have the actress standing around in the background!

• 
  Justin (@JustinReddeviI) reported 7 minutes ago

  @hbomax where is the aew double or nothing replay? I work nights and really want to watch what I purchased.

• 
  Villains World (@aVillainsWorld) reported 8 minutes ago

  @AEW @hbomax Damn I can’t wait to clock out of work and get prepared for the weekend. 🔥🔥

• 
  Stefano (@stritenata) reported 11 minutes ago

  @hbomax you just let your ads run over so we missed the first point in Arnaldi v Collignon at @rolandgarros It was a vital point so why did we miss it for a stupid ad. I am paying quite a lot for the service and that’s a basic error

• 
  Lucky (@ThatSpeshoGuy) reported 17 minutes ago

  @hbomax fix your dog **** app. You're the only service that constantly has to stop and load making it impossible to watch synced movies in a long distance relationship. Your selection is sub-par, Euphoria was your #1 and was horrible, and your platform performs like elder *****

• 
  PAPA SHANN (@PAPASHANN_) reported 25 minutes ago

  @hbomax will yall fix yall glitchy *** app man can’t even watch the game

• 
  JaxTeller718 ⭕ (@JaxTeller718) reported 25 minutes ago

  @hbomaxhelp @TheEricGoldman Dear HBO Max Help I tried your suggestion but it did not seem to clear up the issue. This method does not seem to fix dogshi*t decisions made by a streaming company. I will continue to look for a fix and will get back to you when I find it

• 
  Jm₳n$SNEK 🐍 (@kryptojumpman) reported 30 minutes ago

  @AEW @DarbyAllin @hbomax Its honestly difficult to watch Darby and Aew at times. Just too many risky moves that are going to leave these guys with a horrible quality of life when they're done with the business. I hope im wrong, these guys are incredible but just hard to watch sometimes

• 
  VAPOR★JOES (@vaporjoes) reported 34 minutes ago

  @Matthew45756077 @JamesGunn @hbomax Its not me... its box office numbers. People dont want FORCED issues put in a movie they went to escape to. Case in point. Star Trek Starfleet. That **** was doomed from the start, and look. Canceled. Woke dog-****.

• 
  SubVet606 (@JohnTShe) reported 34 minutes ago

  @hbomax unable to watch Giro D'Italia Oon HBO MAX due to the ridiculous amount of buffering and i have 600 mbps internet. I watched it no problem when it was on TRU TV.

• 
  Uno | Bookers sugar papi 𓆩♡𓆪 (@uhavefckinguno) reported 36 minutes ago

  @hbomax why are you always down bro? I pay YOU to work FOR ME

• 
  ~Śarah🤗~ ⚆⚆ (@sharkinjeans1) reported 39 minutes ago

  @DiscoveryID @hbomax What a terrible fit You made with #quirkyloverosee Among those who know you are being laughed at so hard for being such a willing vessel for her lies , she was never involved in the paradise house and she produces feeder stuff to this day 👏👏👏👏

• 
  Carlton Kirby (@carltonkirby) reported 40 minutes ago

  A few of you across Europe are searching the English feed as an option. If you need help locating it, or any other issues, then contact the lovely team we have to get you connected @hbomaxhelp 🥰

• 
  Eustakyo Puebla-Rive (@Publius_Rive) reported 40 minutes ago

  @HouseofDragon @hbomax It looks awful. Skip.😑

• 
  Meagan Guidry (@MeaganSGuidry) reported 42 minutes ago

  @hbomax I cannot get my AT&T login to work on the app regularly. It works sometimes but other times it says it can’t verify my subscription or I get a care code error 201.

• 
  Innocent Lady Who Djokovic Hit In The Throat (@DsTennisbets) reported 45 minutes ago

  @FlindersJimmy @hbomax @TommyPaul1 It was never broken, you’re just a moron.

• 
  Mike MacCormick (@DFWsMrFantastic) reported 48 minutes ago

  Hey @paramountplus get your **** together. You have the worst streaming service don’t bring down @hbomax. Just fold

• 
  Kristal Marien (@deBATjes) reported 50 minutes ago

  @hbomaxhelp Thanks for your answer @hbomaxhelp ! I had a chat this afternoon with your helpdesk and it is solved . I'm in France but it seems I'm not the only one who's having problems . I'll let you know if the problem occurs again .

• 
  Ben T. Hopson ✊🏾🌹 (@BHOPDaMaestro) reported 52 minutes ago

  @Gooboberti @JamesGunn @hbomax And why is that a problem?

• 
  M J (@joshmujuni0) reported 52 minutes ago

  @JamesGunn @hbomax The suit is ugly and horrible, fix it please !!!

• 
  Sack LalASS (@dutchguy200) reported 52 minutes ago

  @USMNT @HBODocs @hbomax I’m not watching any more of this series unless you get rid of that moron Alex lalASS! He’s just the worst.

• 
  CyclistsAgainstBikeLanes (@NoMoreBikeLanes) reported 53 minutes ago

  @hbomax your coverage of stage 18 of the Giro is awful today. constantly glitching & every time I re-start it plays the annoying Whoop ad all over again

• 
  brooke byrne (@brooke_byrne) reported 56 minutes ago

  @NotKateByrne I was going to mention @hulu directly but then I realized @hbomax does it too. I’m hoping by tagging them they see their errors. Hulu also has to stop playing whatever they feel like when you fall asleep to something and it ends, but one battle at a time

• 
  Cicero (@cixmig) reported 57 minutes ago

  @TheDylan0602 @LEGODCGame @hbomax It doesn't work.

• 
  JackBox (@Jack_Box_2026) reported 58 minutes ago

  @hbomax I went through all the trouble shooting steps for video not playing, nothing changed, the programs pause. Time cancel your crap if you can not make your streaming apps stream.