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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (32%)
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Playback Issues (28%)
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Crashing (19%)
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Buffering (18%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lakeland |
Crashing | |
| Henrico County |
Playback Issues | |
| Farmville |
Buffering | |
 Angra dos Reis |
Playback Issues | |
| Chesapeake |
Crashing | |
| Wheaton |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Parisa Zangeneh
(@ZangenehParisa) reported
@sagevalentine @DrBrianTobin @hbomax still, they could have made it work.
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Infinite Possibilities (He/They)
(@InfiniteEthan03) reported
@hbomax Y’all literally picked two (or three? 👀) of the absolute worst to advertise here! 💀
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hayden
(@hayden35562572) reported
@hbomax hey can you guys actually fix your ******* app?? It doesn’t work on anything Xbox roku cpu FFS do you’re ******* job.
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Val Dislikes GOP Terrorists 🥷🏻& mayonnaise🍴🌊🌊
(@ValerieCS159) reported
@_tina_b_ @AndJustLikeThat @hbomax EXACTLY. I don’t know whose heart was more broken last night, mine or Carrie Bradshaw‘s 💔. What they did to the show is unforgivable. Whoever thought this tragedy was a good idea, fire them immediately. Not interested in watching anymore.
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roberta
(@alwaysbertiee) reported
the real kicker is @eentertainment playing a #SATC marathon as if that will fix it. heart is still broken @hbomax #AndJustLikeThat 😭😭😭
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🖤💸🖤💸🖤💸🖤💸🖤
(@daily_pool) reported
@hbomax It was awful😖
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Secular Gent
(@SecularGent) reported
@Vaquera_ @AndJustLikeThat @hbomax It was in keeping with her character though. She is so self-centered and pulls everyone else into her toxicity, but blows their problems off. In that regard, she was paralyzed to help him because it was about her.
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Jonathan Schaumberg
(@TheSchaumberg) reported
@HBOMaxHelp Have you resolved the issue with Samsung TVs yet??? Still having issues with HBOMAX app on my TV
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Diandra Murphy
(@dimariesci) reported
Anyone else have trouble keeping drop scheds straight? @netflix:might be full season at once or 1 ep/week-spin the wheel to find out! @hbomax:maybe 1 ep/week, maybe 2 eps at a time, maybe? @PrimeVideo:who knows but its 3 years btw super short seasons CAN WE GET ON THE SAME PAGE
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Jim F
(@jfog88) reported
@HBOMaxHelp Yes, the modem/router is fine, but HBOmax is the only app that continually freezes up. I have to fully restart our samsung to get it to work a few times a week
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reglana
(@reglana1) reported
@hbomax I love HBO but Santa inc might be the worst thing i’ve ever seen and I saw Highlander 2 in theater .
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TaRiQ 🦺🌻
(@Tee_Alkhazin) reported
@Not_CharLatte @hbomax I've found that completely exiting the HBOmax and restarting fixes the problem. So as cliché as it may be, I'm afraid you may have to "turn it off and turn it back on again".
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Human Capital Spock
(@SHdonttweet) reported
@hbomax I watched it! Absolutely awful.
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Princess Winter 👸#SnydersUniverseAP
(@SuperWinterGirl) reported
@DahiyaKnight @DrakeWayne2248 @hbomax Exactly. ALL of the DC Filmmakers adore everything from all DC media. Snyder, Ayer, Jenkins, Wan, Sandberg, Yan & Gunn show no shame for the source material, & they deliver quality products with every story, divisive or no, while making them all feel real no matter the "silly".
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free britney
(@ladybeulah2ubro) reported
Hi @hulu @hbomax @AndJustLikeThat … I have HBO through Hulu Live and believe I have “HBO Max” but when I go to the #AndJustLikeThat page, it wats “upcoming” for Dec 19 and I cant watch any episodes. Why? I thought it began December 9. Can someone help me?
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Raul Llanes
(@TheAzulRaul) reported
@mhideas7 @hbomax She has always been a mess. Lol It’s like everyone forgot the plot. Carey is the worst. Big and her were toxic af. What she did to Aiden. How karma got her with Burgher. She has always been cringe and the writing was always punny. That’s the humor in it. The dumb stuff
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Jonathan Schaumberg
(@TheSchaumberg) reported
@HBOMaxHelp I have tried all these methods in the past, but the problem still persists. This has been an ongoing issue for a long time.
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Verena Behrend
(@veeebeeeh) reported
@hbomax Sadly can’t say it’s really streaming though. Rather trickling. App either freezes, speeds up without sound and resumes secs later, plays only sound with error message saying I need to reboot or simply crashes completely. And no, not my connection or tv since other apps work fine
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Bcap
(@AbdulrehmanBi10) reported
@GeorgeSeia @hbomax wb is the problem
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Stee
(@Steeee___) reported
anyone else’s wives, fiancés, girlfriends etc requesting they watch “And Just Like That” with them? it’s next level terrible @hbomax the attempt at being “woke” is embarrassing
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Isaac
(@han_shot_first7) reported
@hbomax That somehow Superman 3 isn't the worst movie on this list
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Ben
(@bwcan82) reported
@natas129 @HBOMaxHelp I was having a similar problem. Turned out my WiFi router was going bad. Not saying this is your issue. HBOMax app could be more data heavy than others apps. But since I replaced my WiFi router, it works fine.
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WWE Retro Stars
(@WWERetroStars) reported
@HBOMaxHelp Done and done. Still won’t work. We have fiber connection. Speed isn’t the problem.
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Deborah
(@DeborahFordJohn) reported
@HBOMaxHelp Haha. Thank you for your response. It only happened at that point, not letter. No problem with it in the second episode. Weird. FYI/ I knew it wasn’t German, French or Spanish..
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ripley
(@elly_blueyes) reported
@AndJustLikeThat @hbomax Cringey as f**k and that woke stuff didn't help at all. This is a vomit and you know it!
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Dee
(@DeedeeDazed) reported
How is @hbomax still having the same password reset issue that Customers have been complaining about since last year?
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pappa
(@pappa_1234) reported
@hbomax Nostalgia won’t work
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Nicodemus
(@jasonbrun2001) reported
@hbomax great choices, one of the worst superman movies, a bad wonder woman movie, and a Disney version of Shazam, at least there is a cool batman #RestoreTheSnyderVerse #ReleaseTheAyerCut
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Brian Anderson
(@banderson5775) reported
@hbomax Tacoma FD S2 E5….the audio and video is not synced. Please help. @TacomaFDFans
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Nick
(@cyb3rda3m0n) reported
What a shock, the @hbomax app doesn’t work again. You really should be ashamed for charging as much as you do.