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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (31%)
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Sign in (24%)
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Buffering (21%)
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Crashing (21%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 The Hague |
Playback Issues | |
 Paris |
Buffering | |
 Toano |
Playback Issues | |
| Minneapolis |
Buffering | |
| League City |
Buffering | |
| Dallas |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Joey LK
(@OGJoeyLK) reported
@hbomax Just an awful movie
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Eric Johnsen
(@ericjdesigns) reported
from
Germantown View, Maryland
Anyone else have streaming issues watching #WW84 on @HBOMax (random pausing, sound going out, etc.), which I guess is the downside of trying to watch a film online provided in 8K resolution with just “okay” internet? Had to refresh the page like 5 times throughout the viewing...
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Michelle
(@MichellePC) reported
@hbomax We keep getting an error when we try to use HBO Max tonight. Is this a known issue?
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ItDontMatter
(@DodgersLakers20) reported
@hbomax Shite is trash. Has no story other than the Megamind story for a child. Low production quality and cheap props where Chris pine easily kicks a barrel of a gun and bends it like cheap cardboard. Look back when he jumps on the vehicle. Worse flop of a sequel
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Heather Mason
(@heatherlmason) reported
@hbomax I tried - error h-cab...?
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Elwiss Gerena
(@PHIWallCrawler) reported
@Nobody27496136 @hbomax No. It was terrible!!
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Glen McFerren
(@GMcFerren) reported
@ToddSchut @Knoetic1 @hbomax My wife went on a 10 minute rant after it ended about how terrible it was, all the plot holes, but I think she would prefer to just watch Chris Pine for 2 hours.
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GorrillaKing
(@Gorrilla_King2K) reported
@AVONLADY911 @DCComics @hbomax Love your costume but the movie was terrible..
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Unknown Goddess
(@UnknownGoddess4) reported
@HBOMaxHelp It would help if you could actually include the steps you would like me to follow.
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felicious🤤
(@hurryhyunjin) reported
@HBOMaxHelp So other than restarting device, checking internet connection and uninstall/re-installing, how do I fix the issue? Still can't watch the movie.
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Donald "F." Trump
(@imbecilepotus) reported
@BillyCorben @hbomax Is your video quality degrading from time to time?
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Matthew Shipton
(@MKShipton) reported
@ByEricThomas Just finished watching it #WW84 was terrible!!! Almost no action, slow, boring, terrible storyline... I can see why it went straight to @hbomax
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Michael Adesso
(@MichaelAdesso) reported
@Darkstar4555 @Uriel_dArcAngel @hbomax Agreed, that was a terrible movie. Thank God I did a buy a ticket and risk my life in a theater.
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James
(@JHCongo) reported
@RyanBurnsMN @HBOMaxHelp Exact same issue. All other titles on HBO Max play fine.
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Nicholas Russell
(@NickaRuss) reported
Tried to watch Wonder Woman today... the stream quality was awful and was constantly buffering. Funnily enough, other shows on @hbomax worked perfectly. Hmmmmmmmmmmm.
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Virginia Martinez
(@GinNoel) reported
@hbomax any reason why this movie won’t work on US military bases overseas or why the movie has not been sent to our base theaters? Lots of kiddos and service members would love to see this!!!
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Gustavo Ocando Alex
(@gusocandoalex) reported
@HBOMaxHelp Hi there. I'm having troubles signing in to my brand new HBO Max account. Please, help...
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Daniel Ross
(@ActorDanielRoss) reported
@HBOMaxHelp . When watching a show, if I exit accidentally it starts over from the beginning and fast forward goes so slowly, please fix!
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Ari Lit
(@ArieLJLit) reported
@hbomax Terrible film. Story was absolute garbage.
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Reality king
(@Darkhotguy50) reported
@hbomax Literally the worst movie to date
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Leon
(@GraphyxGuy) reported
@dustinrhodes @hbomax I watched...no issues on my ps4
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cantgetright
(@cantgetright090) reported
@ThaiMN1701 @HBOMaxHelp They didn't miss anything. It was terrible
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Ardyn
(@ardynartist) reported
@hbomax I was so excited to see a new movie. Sadly, this was a terrible movie. Not worth watching.
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Chip Eichelberger
(@chipe) reported
@WonderWomanFilm @hbomax Loved the first one. I was looking so forward to this new movie. It unfortunately was a huge disappointment. None of the joy, terrible plot...5 star reviews are a joke.
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Tipp McClure
(@Tippmeister) reported
@hbomax It's terrible. What did you do. SCHANDE
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Okoye
(@Tomoni84) reported
@HBOMaxHelp mobile app works but can't sign in on your website! Tvsign in screen does not work!
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Okoye
(@Tomoni84) reported
@HBOMaxHelp I can't sign in or sign up! I was just using your app yesterday! What's going on? Error 500 from @Xfinity and telling me both my email addresses are in use when I try to make another account!
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Jessica Wiener
(@jessicawiener) reported
@bdh_photos @hbomax Had the same issue. Other movies on @hbomax streamed perfectly.
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Brian Bodor
(@Bodog96) reported
I was excited, but a little confused regarding why or how @hbomax was showing #ww84 to customers for no additional charge. Then I watched it. Or at least I attempted to watch it. What a steaming pile of ****. "I wish" i had my 150 mins back. #lassooftruth says this is truly awful
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Elevated Systems
(@elevatedsystem1) reported
@WonderWomanFilm not great. Also @hbomax complete fail. Movie continually buffered and quality was terrible despite solid 150+mbps dl speeds.