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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (32%)
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Playback Issues (29%)
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Buffering (19%)
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Crashing (17%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Fort Worth |
Sign in | |
 Santa Catarina |
Crashing | |
| García |
Buffering | |
 Brie-Comte-Robert |
Crashing | |
 Torrijos |
Sign in | |
| Bron |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Snagglepuss
(@Dargo2020) reported
@JohnCena @DCpeacemaker @hbomax What are your thoughts on the genocide going on in China perpetrated by the communist that work you like a hand puppet?
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Stubborn Mule
(@otto_von_) reported
@HBOMaxHelp hello, I'm using your app on an LG tv and some items are working, and some aren't. Can you help?
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Patty Suarez ☻
(@TheBigSuarezki) reported
@hbomax I’m sorry, he looks terrible skgjdkfjduf
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IHATEUGUYS4
(@IHATEUGUYS4) reported
@JohnCena @DCpeacemaker @hbomax You were a terrible wrestler and even worse actor... I’ll have to ... say ... no I’ll pass
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James Ghost
(@My__life87) reported
@Samsung So none of your tvs work consistently? Every 10-12 min @directv blacks out for 30 seconds or more. sunday ticket stops playing while watching 2 times an hour and @hbomax just shows 3 dots and never closes. ABSOLUTE GARBAGE
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jblakerat149
(@jblakerat1491) reported
@JohnCena @DCpeacemaker @hbomax You may be a good wrestler and mediocre actor but you are a terrible American. Just another CCP cash cow
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Birth Coach,shadowbanned
(@_space_plans) reported
from
Sherrelwood, Colorado
@hbomax I am once again begging you to fix your app's YouTube TV subscription connectivity so I don't have to sign in every single time I try to watch something
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Most def not Jqhnny
(@TBrady_fan12) reported
@HBOMaxHelp just watched Santa Inc and now I'm having anti-semitic thoughts. Can you pls help?
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kendall roy understander
(@hubrisbitch) reported
well my charger broke so i can’t turn on my laptop and if the hbo max app doesn’t work tonight i’ll start throwing hands @hbomax
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Geoff Duncan
(@Geoff_Duncan) reported
@HBOMaxHelp hi there. My HBO MAX comes with my AT&T cellular account. Today I can’t stream anything. I’ve created a paid subscription so I can continue watching. But I’d like to figure out how to get my complimentary plan working again. Help!
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🟠#NativesVote #NAVRA 2021 #StopTMX 🧡🖖🏽💚🌱🌲🪶
(@bellesapepper37) reported
@hbomax What happened to adding items to my list to watch? I don't want to endlessly scroll to find what I want to watch. This is awful, not being able to add to my list is a potential deal breaker.
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Jones
(@iGREEN54) reported
@HBOMaxHelp I’m definitely gonna need a refund your app just flat out doesn’t work I can’t watch anything on any of my devices, how do I get my money back?
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RezurrectedGamer
(@RezurrectedGame) reported
@HBOMaxHelp is the app down? Currently trying to log in on my 2021 LG Nano and it keeps freezing then saying there was an unexpected error. For context it's running the brand new WebOs 6.0
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Chunga's Revenge
(@BigliestPissed) reported
@Riley1251 @timheidecker @hbomax This is the worst pain I've ever experienced, children!
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DivineBlood
(@DivineBloodBook) reported
@jonrog1 @hbomax The issue with the streaming era? There are SO many good shows, it's hard to find any ONE good show. (I mean, this was an issue in the non-streaming era, but...)
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lkelbz
(@lkelbz) reported
@hbomax HBO Max was pretty terrible to begin with, but just canceled my sub because of this garbage thanks.
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Fernando Betancourt
(@mrfbetancourt) reported
@hbomax why does your app on iPhone and even on my tv constantly need to buffer? I have 400mbps in my house and yet I can ever stream without it buffering every few minutes.
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TobinDore✡️
(@TobinDore) reported
@DCpeacemaker @hbomax With an extra and unnecessary tiny viewing screen for mobile app users. This sucks! The show looks great, to bad it is stuck on the worst rated major streaming app ( @hbomax ) and clearly does not give a crap about fixing anything or taking care of their subscribers.
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TJFarina
(@tjfarina) reported
@timheidecker @hbomax Why did @vicberger get in trouble for posting a picture of that congressman cosplaying Winterman?
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Double Jeezy
(@4evadreamer) reported
Out of all my streaming services @hbomax is the only one that gives me issues. Stay buffering 🙄
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Matt
(@mattyb1776) reported
@DCpeacemaker @hbomax Hard pass. Cena was awful well before his China gaffe and now he’s insufferable.
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Neil
(@rejects) reported
Love spending two hours of my birthday on chat support with @ATT because they turned off my @hbomax subscription without any warning, only to have them tell me that they can't help me. Amazing service.
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🦋
(@nickswavey_) reported
Why is my @hbomax not working 😩
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James Ghost
(@My__life87) reported
@SamsungMobile So none of your tvs work consistently? Every 10-12 min @directv blacks out for 30 seconds or more. sunday ticket stops playing while watching 2 times an hour and @hbomax just shows 3 dots and never closes. ABSOLUTE GARBAGE
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BIZZE 🗣
(@Kelly_Ferm) reported
@JohnCena @DCpeacemaker @hbomax John your so pc can’t stand your work ! Bummer to see guys like u cower to the mob for money - we know with hbo being subscription based our opinions don’t matter to Hollywood but u have zero respect with us regular working family men and we are helping our kids see who u are
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#liljeffhardy
(@luthersrevenge) reported
@HBOMaxHelp Already did u guys r no help at all
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Cobra Commander
(@Cobra_Commandr) reported
@hbomax Yikes. That looks terrible.
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Aphrodite
(@Duquesa23826251) reported
@WonderWomanFilm @hbomax I can't believe it: this movie is the second worst movie I've ever watched in my entire life. I watched it through to the end because I don't know how to leave anything incomplete, but I felt secondhand embarrassment for the cast had to play this.
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deathbyzoomcall
(@deathbyzoomcalI) reported
@HBO @hbomax Terrible show.
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Weasel👑
(@TheeOmegaDragon) reported
@hbomax It would've been a good show if it wasn't for the anti white message. The worst character is Candy Smells.