HBO Max status: streaming issues and outage reports
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Full Outage Map
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Buffering (35%)
- Sign in (25%)
- Playback Issues (25%)
- Crashing (11%)
- Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Krefeld
|
Sign in | 3 hours ago |
 East Moriches
|
Sign in | 16 hours ago |
|
Baltimore
|
Crashing | 2 days ago |
|
Greenwood
|
Sign in | 2 days ago |
|
Odenton
|
Video Quality | 5 days ago |
 London
|
Sign in | 7 days ago |
Full Outage Map
Community Discussion
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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A B (@Crazyglue101) reported@hbomaxhelp How do I get a refund for AEW revolution the purchase did not work at all
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carys (@addievervale) reported@hbomax what hell is your problem what made you think this was a good idea
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coach mack (@onceugomack) reported@hbomaxhelp audio keeps cutting out on the March madness games. No need to respond just fix it
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TC (@trav42014) reported@hbomax get your streaming service up to speed, tired of backing out to get game back on time, paramount+ isn’t having this issue
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moze (@moze) reportedThis is like a true CM punk weekend. Terrible stuff popping off to distract from fun events. Is anyone actually wrestling or is it just hot takes and outrage. Holy ****. Is #aewcollision on tonight. That would fun. Might be time to got #aew archives on @hbomax
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Alfred (@ADlDAS5150) reported@hbomax why is audio description on on the new season of primal why doesn’t it let us turn off? Can you please fix this f’n thing?
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Shane Richardson (@IEShane909) reported@hbomax fix your audio on the AEW PPV
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the bourgeoisie (@fireboyandel) reported@hbomaxhelp @BuckedGooner Yall better have some overtime pay because EVERYONE is having problems. I’ll be keeping an eye out for my refund.
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Alt Mhor (@AltMhor) reported@hbomaxhelp I have tried to explain the issue to multiple customer service people and got nowhere. I missed all the games last night because of this. You're too late, subscription cancelled
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ProfessorHulk52⚾🏈🏀 (@professor5269) reportedThe worst streaming app by far is @hbomax @HBO
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Synchronicity (@74Synchronicity) reportedDear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?
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✨VANILLA SC👀PER ✨💮 (@VanillaScooper) reported@hbomaxhelp @AEW @hbomax How do I request a credit for this “issue” of yours? Because me paying my $40 and y’all taking it wasn’t an issue.
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Black Bruce Wayne (@GodsGift2uWomen) reported@hbomaxhelp @aylissar Same here! I need help
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Kenny Pordon (@KennyPordon) reported@aaronrift @hbomax I had a lot of problems with authenticating devices as well. My TV was the last that worked. Ruined opening match for me. PPVs looks amazing in Dolby Vision, so I'll stick with it. I'd make Dynasty $19.99 for subscribers and purchasers of Revolution. Make it right.
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Bret Callahan (@Bret14) reported@hbomaxhelp hey guys the @AEW feed is awful....the audio doesn't work. Like seriously this is 2026. @TonyKhan you should realize there is an issue.
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Gabe (@TheGWK21) reported@aaronrift @hbomax Didn’t work for me either I had to just order it through cable and now I have to try and get a refund
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U Mug (@HardingJay1981) reported@hbomaxhelp so you can't help me then? shall I just delete my subscription ?
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George G (@GeorgeG92483038) reported@hbomaxhelp I can barely stream anything and watch it. Keep having to stop and start because the audio is not in sync with the video. Please fix this issue.
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George McGaffin (@GeorgeMcGaffin) reported@hbomaxhelp this stream for @AEW is horrible. Audio issues all night! Are you fixing this?!?
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Jessie Collins (@JessieLC24) reported@NASCAR @hbomax In car cameras not working!!!! Whats up??????????????????
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joe cooke (@JOECOOKE5) reported@hbomaxhelp I don’t believe it’s a technical issue. It’s just the crowd noise is louder than the announcers.
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Eli (@guevanex) reportedFix the stream @hbomax @AEW unwatchable with audio delay
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Steveg561 (@SteveG561) reported@hbomax been trying to contact customer service for over an hour your AEW Revolution stream doesn’t work I want my ******* money back!!!!!
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fer (@hudclaire) reported@hbomax get to ******* work
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Daryl Morty👑 (@DarylMorty) reported@hbomax Can yall fix the glitch with your app? It’ll play an ad and start it at an earlier part of the movie. Then you’ll have to fast forward it just to get to the ad you were originally at and have to watch it again. Been this way for months.
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JB (@JayBeasta) reportedThe HBO Max feed of AEW Revolution continues to have audio syncing issues nearly 45 minutes in, after Zero Hour was completely inaccessible. Meanwhile, Tony Khan has muted the replies to his live tweets... #AEWRevolution @hbomaxhelp
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Mr. T-1000 (@BubbaGimp79) reported@hbomax This is complete BS. Why can't I just sign in with my provider like I used to be able to. I lost all of my settings because of it. 🤬
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Darthlord (@darthlord70160) reported@patrizated @SeanRossSapp @hbomax You must be one of the lucky ones all I’m getting on my android tv is a loading symbol and on my Amazon fire cube 30 seconds behind on audio looks like I’m putting up with the audio issue
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Christy Massey (@Christy82635445) reported@hbomax @HBO HBO does no shows worth watching today!!! Far left radical agenda executives pick terrible things to watch!!! Hahaha. Turned down Yellowstone. Thats how stupid these executives are today!!!!
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NICK Hudson (@MCConditioner) reported@hbomaxhelp I’m watching it on a laptop on my bed instead of the tv like normal I also missed the first 25 minutes as well, I’m just annoyed I have to jump threw hoops to get something i paid for to work properly