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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (29%)
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Buffering (27%)
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Sign in (22%)
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Crashing (19%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pittsburgh |
Buffering | |
| Rochester |
Playback Issues | |
 Guayaquil |
Sign in | |
 Abtsgmünd |
Buffering | |
 Utrecht |
Buffering | |
 Firminy |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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John D’oh
(@El_Brendo) reported
If the @hbomax app crashes tonight so help me Christ #TheManySaintsOfNewark
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Edwin DeJesus
(@RaiderNation203) reported
@newarkmovie @hbomax It was decent…. I feel like the writing wasn’t as strong as it could’ve been and the choice made at the end to me was just horrible in my opinion. I’m a Soprano junkie! And this movie does nothing to help the series at all.. great acting from young Gandolfini though 👍
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Laura Barbosa
(@LauraShezBar) reported
@HBOMaxHelp MN EST or MN PST for all the gabagool? #manysaintsofnewark . Need an exact time , yo. Help.
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Dwayne Cleophus Wayne
(@ThatGuy_Navi) reported
@hbomax added some GOOD stuff today to watch for the month of October I can’t wait to get off work & spend the day doing nothing but chillin tomorrow
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Justin Fencsak
(@kascnef82) reported
@PhillyNewsGuy just wait ubtil tonight when @hbomax will crash again
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Edwin DeJesus
(@RaiderNation203) reported
@newarkmovie @hbomax It was decent…. I feel like the writing wasn’t as strong as it could’ve been and the choice made at the end to me was horribleness in my opinion. I’m a Soprano junkie! And this movie does nothing to help the series at all.. great acting from young Gandolfini though 👍
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Fearless Frank
(@FearlessFrank4) reported
@HBOMaxHelp @hansonink What a crock. You release HBO MAX and the app is trash and for over a year we have tried to get it working. Meanwhile in June you start an updated more expensive version for “New” stuff. Why even have MAX if I are doing this. Teaming w Verizon but that subscription won’t work!
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James Rysak
(@rysakattack) reported
Dear @hbomax Your content is great. Your app is horrible. Please fix. Sincerely, Everyone
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Tschüss!
(@JuanCharlieDi) reported
@hbomax fix your god damn platform already. Can't watch a movie or an episode without having to restart the app a bunch a times.
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Richard J Torres
(@rjkeats_98) reported
I got rained out of work on the same day that #manysaintsofnewark debuts on @hbomax Life is good
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Jeremy
(@JeremyMorse87) reported
@hbomax how is multi million dollar company on there 4th gen streaming service and still have connection issues? @netflix figured it out 20 YEARS ago how have you failed 4 times with the same issue?
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Tim Robertson #BLM
(@adissenter) reported
Will continuing to complain about @hbomax help? No. Will I continue to complain about @HBO Max anyway? Yes.
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Jeremy
(@JeremyMorse87) reported
@hbomax and so you know my internet speed is 6x faster then the bass 5mbs you say I need to enjoy streaming without issues. Spend less time with the flashy slick look and more time with the code so Google doesn't come up with an entire page of how to fix connection issues. Garbo
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Fearless Frank
(@FearlessFrank4) reported
@HBOMaxHelp Problem is you can’t fix the problem for existing customers and now u add a premium version and ask us to pay more. Joke
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Jeremy
(@JeremyMorse87) reported
@hbomax Maybe fix the connection issues that have pledged you sense hbo go or hbo now or hbo on demand? Then I can watch more the one episode (if it even loads the home page) without having to close the web browser and try again
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eric olson
(@eolson11) reported
@hbomax WTF WAS THAT!!!!! That was not about Tony Soprano and it was just a terrible movie in general. Maybe I missed something but for all the hype this was garbage!!!
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nicholas tammaro
(@BigPerm113) reported
@hbomax Movie was terrible
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Mithra
(@SageRagnar) reported
@NineToez @hbomax They're loud as hell everytime they talk, fix your sound settings or something.
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MchLTckR
(@TuckkcuT24) reported
@HBOMaxHelp your authentication process is the worst!!!
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Bambino
(@ElPadre2468) reported
@King_sirhc @BigPerm113 @hbomax I turned it off half way through. Bad acting and boring, imo. Dull is the best description.I wasn’t expecting it to be as good as the Sopranos , but this was just God awful. Chase is crazy for releasing this movie 🤮
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Dan Davenport
(@dandavenport) reported
@kellybergin @hbomax Truly the worst.
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Duppy Conqueror
(@renz876) reported
@hbomax y’all need to fix your app. Every time I watch a show, halfway through it stops and tells me it’s having difficulty playing that selection right now. KMRCT
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Fearless Frank
(@FearlessFrank4) reported
@HBOMaxHelp Have a problem with your garbage service for over a year and still had to pay while “you worked out the bugs” and now u add a premium version. Why even bother anymore. More crap on crap and u add a better version after paying for a year w garbage service!!!
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N!TSUA but spooky
(@_Young_Anarchy_) reported
@hbomax Idk what the hell Tom is but that is the ugliest animation in a TV show I've ever seen And I've seen Problem Solvers
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Matt.Hew R.Eyes
(@msreyes541) reported
@HBOMaxHelp how can we give feedback about episode thumbnails. Rewatching The Wire and so many of them have monumental spoilers for no reason at all. Others complain about this on Reddit too. There has to be an easy fix where you just show a characters face, no major plot points.
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Gunny Troelstrup
(@GunnyTroelstrup) reported
@obryantcj @hbomax I finally just ordered a Roku. Had been using the native apps on our Samsung which are just earth-shatteringly awful. Looking forward to hooking up the Roku and trying it out.
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AutumnD1980
(@ADomstrand1980) reported
@Bchirpietoo @hbomax YES!! super bummed when i realized i haven't added hbo app to my phone so i can start streaming at work. Guess its a saturday laundry watch situation :-)
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Duppy Conqueror
(@renz876) reported
@HBOMaxHelp It’s happened with any show/movie. It either gives me the error message or just completely shuts down. I’m using an app on my LG tv.
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nicholas tammaro
(@BigPerm113) reported
@hbomax The movie was terrible
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Jonny Sack
(@JSack12) reported
@hbomax terrible.