1. Home
  2. Companies
  3. HBO Max
HBO Max

HBO Max status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 36% Sign in (36%)
  • 25% Crashing (25%)
  • 20% Buffering (20%)
  • 15% Playback Issues (15%)
  • 3% Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Paris Sign in 12 days ago
Frontonas Video Quality 15 days ago
Montpellier Playback Issues 23 days ago
Tijuana Crashing 26 days ago
Le Teil Playback Issues 26 days ago
Sainte-Marie Crashing 27 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • matteberfluser
    Benjamin Ditka Johnson (@matteberfluser) reported

    @hbomax Wow, this looks awful!

  • back2malik
    backtomalik 🐥 (@back2malik) reported

    I just want to watch Eala V Paolini .. @espn is the worst. I beg for @hbomax to take over for the foreseeable future!

  • SloppyJalopy5
    SlopOfTheJalop (@SloppyJalopy5) reported

    @RickandMorty @hbomax Don’t tell us it’s next day when Rick & Morty new episode aire three weeks later.. Noones paying for cable tv anymore dude.. you signed a terrible deal

  • PrestonUie
    Da Goof (@PrestonUie) reported

    @AEW @WillOspreay @hbomax THE AWFUL WAFFLE

  • aelskk
    GAVI Y PEDRI (@aelskk) reported

    @hbomax HBOMAX please make it happen I actually want Connor Storrie to work so bad with Stuart Campbell and Mitchell Robertson 😭😭 or yet make Connor work for a Richard Gadd production

  • zippyzee
    Zoe Sanderson (@zippyzee) reported

    @TNTSportsUS The @hbomax steam is terrible. It freezes at every commercial break and the stream is often behind the live action. Better to watch on @hulu !

  • catzandcookiez
    Lauren (@catzandcookiez) reported

    @hbomaxhelp I dont see a way to dm u. But i restarted my roku and now hbo is asking me if i want to subscribe or sign in. Weird bc my other streaming services are still signed in.

  • P1Flag
    Winners Take All 🏁 (@P1Flag) reported

    @DerekDeedok @hbomax No ads and no issues on the FIAWEC+ app and subscription

  • cixmig
    Cicero (@cixmig) reported

    @TheDylan0602 @LEGODCGame @hbomax It doesn't work.

  • missyjack
    Missyjack #LGBTIQACAB 🇵🇸 (@missyjack) reported

    @hbomax Really dont think he did anything in S2 that was Emmy worthy. Solud work but not outstanding.

  • Love_Beauty329
    Ami 🐘💕 (@Love_Beauty329) reported

    Yall see this @hbomax … fix it!

  • GeneStoker
    Gene Stoker (@GeneStoker) reported

    One more episode of #Euphoria on @hbomax and it's over!! This season is just awful to watch. I give it... 👎👎👎👎👎

  • jelvis8
    dj sensitive **** (@jelvis8) reported

    Hey @HBO @hbomax when streaming Spring Breakers on HBO Max the audio is not properly synched and the voices don't match the video. Please fix this . I am paying to subscribe to your service to watch videos that the audio is synched. I find this disturbing , alert Harmony @EDGLRD

  • destream_cl
    Carl (@destream_cl) reported

    @TheEricGoldman @hbomax It does the same thing for a bunch of the Smiling Friends post credits scenes too. Honestly one of the worst ideas I’ve ever seen implemented into a streaming service

  • Megan920778
    Megan (@Megan920778) reported

    @LalaLm327 @hbomax But you can say whatever you want and anyone that agrees with you can. But anyone that calls out your childish behaviour can’t. Sorry the world doesn’t work like that.

  • JustinReddeviI
    Justin (@JustinReddeviI) reported

    @hbomax where is the aew double or nothing replay? I work nights and really want to watch what I purchased.

  • LifeMi1987
    LifeMi (@LifeMi1987) reported

    @HistoftheBatman @YouTube @hbomax Return of The Joker and Under The Red Hood are fantastic but The Killing Joke might be the worst Batman movie of all time.

  • apwbowdon
    Alan Williams (@apwbowdon) reported

    A wonderful money-making idea for @footballontnt and @hbomax ... have a commentators mute button. Crowd atmosphere only. The habitof their pundits and mike-men to talk incessantly is terrible. #STFU !

  • Johnny_Nil
    Johnny Nil (@Johnny_Nil) reported

    @hbomax Trying to log into Max with my cable provider and I keep getting an error message. What's up?

  • TheNabilaKhan
    PrincessNab♉️ (@TheNabilaKhan) reported

    @HBO @hbomax I TRAVEL FOR WORK… so yes my account will be logged into a new tv weekly and my account will be marked as “I’m traveling”… wtf do you mean I can’t log in because I’ve marked “I’m traveling” too many times. SMH. Let me watch my damn shows!

  • GABoy431
    GeorgiaBoy431 (@GABoy431) reported

    @jeff_gluck @hbomax needs to fix Austin Hills onboard camera, its not working

  • hookedontxmusic
    TexasChica (@hookedontxmusic) reported

    @hbomaxhelp You guys have had loads of time to fix the issue. It's not just me, it seems to be the Max app.

  • jelvis8
    dj sensitive **** (@jelvis8) reported

    Hello @hbomax please fix Spring Breakers

  • TheFloridaTim
    Tim (@TheFloridaTim) reported

    @hbomaxhelp If you're help center couldn't help than I don't think your social media team can. The only help your help center associates could give me was repeatedly having me uninstall and reinstall your app thinking eventually it would work... news flash, it didn't. Wasted 39.99 +tax

  • thatkcguy__
    Kc (@thatkcguy__) reported

    @Rick_LifeCoach @hbomax @VerizonSupport I’ve been having this issue for a week now

  • willowmillenniu
    Sofia (@willowmillenniu) reported

    @NASCAR @hbomax Is there anyway to fix Cindric’s in-car during this red flag?

  • DaveH88987147
    Dave Holland (@DaveH88987147) reported

    @hbomaxhelp It was not on the Apple TV nor the LG TV app at the time. A few people on X noted this issue. The match was classified as “completed” and available for replay when it wasn’t completed. This was clearly a technical issue on HBO.

  • kimicaraz
    finnie (@kimicaraz) reported

    @hbomax @TNTSports_EN Mboko/keys match just ended out of nowhere pls fix I want to watch I paid for this!!!!!

  • AndrewGrevas
    Andrew Grevas (@AndrewGrevas) reported

    @LewFromBeyond @hbomax I think it’s inherently a divisive film. Surrealism based work typically is. I can certainly understand why some won’t enjoy it but it was definitely my cup of tea.

  • ItsMeKevs19XX
    Kev (@ItsMeKevs19XX) reported

    @AEW @TBSNetwork @hbomax So you got Swerve/Brody which there's no reason to watch cause we all know Swerve winning. Random title match between Mox vs a ROH regular guy lol likr who cares ? Sky vs Saree only reason I would watch is for Saree since Sky is awful and Pac vs Briscoe..meh