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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (35%)
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Buffering (23%)
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Sign in (21%)
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Crashing (18%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Racine |
Buffering | |
 St. Martin |
Buffering | |
 Sherbrooke |
Playback Issues | |
| Innsbruck |
Crashing | |
| Crestview |
Playback Issues | |
| San Jose |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Father Gary
(@FatherGary99) reported
@mindykaling @hbomax @velmatheseries This show is awful and so are you….stay in California and peddle your woke garbage to California clowns
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a wintry peen farmer ❄️🍆 gojo satoru is a ****
(@kiokushitaka) reported
@mythicgeek @hbomax we could not get it to. not sure if it's a glitch or what.
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a wintry peen farmer ❄️🍆 gojo satoru is a ****
(@kiokushitaka) reported
watching the menu on @hbomax, is anyone else's closed captioning not working? is there no captioning?
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ZeelandCap1776
(@ZeelandCap) reported
@mindykaling @hbomax @velmatheseries The worst show ever.
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Audie Lauf
(@audielauf27) reported
How am I supposed to know what books to read now that @gossipgirl is over?! Thanks @hbomax for helping the illiteracy problem that is growing in America.
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andrew: 6 letters and 2 vowels
(@AdrewJMo91) reported
Hey @HBOMaxHelp have you fixed the offline viewing problem on iPad? Boarding a flight later and would like to watch the episodes I’ve downloaded
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snaggleraggle
(@superfragilizer) reported
@mindykaling @hbomax @velmatheseries People who support content and ideology like this are broken. Woke ideology exists for selfish losers.
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RDW1982
(@RDW1982) reported
@hbomax You all need to fix this app. You select a title and then 3 dots just spin for eternity. You then have to fast forward then rewind to get a title to play while this is happening.
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John Boy
(@SoftAsFur) reported
@mindykaling @hbomax @velmatheseries Following in the footsteps of #RingsOfPower taking a beloved IP and creating characters that have nothing more than their name in common. On your way to being worst rated #imdb
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RDW1982
(@RDW1982) reported
@hbomax you all need to fix this app when selecting a tie. 500MBPS internet and the 3 dots just spin when you click on a movie or show. This is ridiculous. You have to fast forward then rewind to get it to work.
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Brynn Mountain
(@BrynnMountain) reported
@HBOMaxHelp Hello! I am unable to login to my account. After resetting my password HBO Max's website still says my information is incorrect. Can you help me?
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Jim Jones 🇧🇷
(@TheRealJimJ0nes) reported
@hbomax @hbomax you’ve always been known as the KING of quality content. Sopranos, band of brothers, west world etc.. but I can promise you this, if you go down the woke path, you will hemorrhage subscribers. Velma is the worst product you have ever put out by a mile.
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Block all ads and boycott Tesla
(@UnpackCourts) reported
@softdindjarin @TheLastofUsHBO @hbomax Yes and no, Joel is a complex character who is neither a hero or a villain. There are lots of shades of grey to his character and whether or not he can be trusted depends on the circumstances. He is a broken man just trying to survive.
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✨in the name of melanin magic, i will punish you✨
(@mythicgeek) reported
@kiokushitaka @hbomax Good to know. I want to watch this but I'll need the captions to work. I'll have to check it out
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nate
(@hiberrnate) reported
@hbomax fix ur audio desync issues??? paying 15 a month for what???
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Ridder Me This
(@DirtybirdTerre1) reported
@hbomax The app won’t let me sign on with my provider. I keep getting error codes.
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Bk Hart
(@BkHart1) reported
@hbomax What is wrong with the sound quality of your channel?
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💥
(@fukinloner) reported
@ainsleyhcyes Can you please help us get the show petition going up ? There so many others like us thats feel like its unfair that @HBOMAX has 80% of trash on its app but decides to cancel #GossipGirl
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em snoore
(@snoorem) reported
hbo app is dog ****. they have the resources @hbomax fix your lagging app ffs
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Tim
(@ChiScoundrel) reported
@AdrewJMo91 @HBOMaxHelp It didn’t work on my flight on my iPhone two weeks ago either
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a wintry peen farmer ❄️🍆 gojo satoru is a ****
(@kiokushitaka) reported
@mythicgeek @hbomax ftr we tested other programming available on hbomax and the cc was working in those, so idk but this is an accessibility issue.
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Aline Xavier
(@alnxavier) reported
@HBOMaxHelp Hi, thank you but still didn’t work :( I did all the steps…
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GetMeAReuben 🇺🇲
(@GetMeAReuben) reported
@mindykaling @hbomax @velmatheseries ******* awful.
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Ben Ben
(@BenjaminTheMan9) reported
@mindykaling @hbomax @velmatheseries This show is just the worst just cancel it now and start on something better, not you of course but someone who can make a Scooby Doo show that oh I don’t know has SCOOBY ******* DOO and oh maybe a decent story that isn’t purely driven by the woke cultural bullshit
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grace
(@amandayoungdyke) reported
@aIreadyovers @hbomax @gossipgirl PLEASE they can make it work!!!!
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Octavio
(@createcultivat0) reported
@hbomax Velma is the worst series you have ever created.
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Harold Andres
(@HaVeeeZy) reported
from
Murfreesboro, Tennessee
Velma was the worst show. I gave it a chance thinking the anti woke police was in there giving it bad reviews. But nahhh that **** is trash @hbomax what ********. Release Scoob! 2 instead
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Kyle Moshier
(@KyleMoshier) reported
How is the @hbomax app for iPad still the worst app to ever exist?
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✨🌴
(@_loiselaine) reported
@HBOMaxHelp hi. my tv says my subscription through xfinity has expired… when it’s still active on my xfinity bill. ‘sign in with provider’ on my phone only gives me a link to download the hbo max app?
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JG
(@spartanball97) reported
@RED_Cinema @hbomax Red camera is a terrible company ..thx to you patent BS my group is no longer purchasing red cameras. Class action law suit will be coming to your door step soon as we begin to rally against your company.