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HBO Max

HBO Max status: streaming issues and outage reports

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If you are having issues, please submit a report below.

Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 35% Buffering (35%)
  • 25% Playback Issues (25%)
  • 24% Sign in (24%)
  • 11% Crashing (11%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
East Moriches Sign in 2 hours ago
Baltimore Crashing 1 day ago
Greenwood Sign in 2 days ago
Odenton Video Quality 4 days ago
London Sign in 6 days ago
Hilton Buffering 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • katiehe201587
    katie Henderson (@katiehe201587) reported

    @hbomaxhelp Been in an email loop with support doing the same troubleshooting steps repeatedly. Issue: Friends degrades in picture quality after ~15-20 min, every time, only that show. App updated, reinstalled, TV restarted — multiple times. Need actual escalation.

  • BloodyP9075
    Leah/Blood (@BloodyP9075) reported

    Are all live sport streams on @hbomax terrible? I was excited to watch this @penguins game there being out of market, but the stream is so bad I couldn’t.

  • SteveG561
    Steveg561 (@SteveG561) reported

    @hbomax been trying to contact customer service for over an hour your AEW Revolution stream doesn’t work I want my ******* money back!!!!!

  • garybibby
    Gary Bibby (@garybibby) reported

    @NOWTV your trailer about @hbomax coming together has a spoiler from Heated Rivalry in it, please fix that.

  • OldSchool2pt0
    OLDSCHOOL 2.0 (@OldSchool2pt0) reported

    @hbomaxhelp @JdotChilds The sound during the commercials is just awful. Streaming HBO Max March Madness games. Please change the commercial, it has a very annoying sound.

  • HardingJay1981
    U Mug (@HardingJay1981) reported

    @hbomaxhelp so you can't help me then? shall I just delete my subscription ?

  • aaron_lassiter
    Aaron Lassiter 🌵 (@aaron_lassiter) reported

    @hbomax Great job you ******* retards, your god damn Google TV app is completely god damn broken. Takes me immediately to a screen to add an avatar and then just spins for minutes on end with no ability to get ******** out of that bullshit. *********** fuckstains.

  • dags9256
    james dagostino (@dags9256) reported

    @UConnMBB @MikeMutnansky @hbomax was frozen for me. Worst coverage ever, stick to ******* movies and tv

  • DarylMorty
    Daryl Morty👑 (@DarylMorty) reported

    @hbomax Can yall fix the glitch with your app? It’ll play an ad and start it at an earlier part of the movie. Then you’ll have to fast forward it just to get to the ad you were originally at and have to watch it again. Been this way for months.

  • juando82
    juando82 (@juando82) reported

    @AEW @hbomax I paid money for a ppv and am unable to stream it. I've missed an hour of this so far. Been on hold for about 40 mins. Any help here???

  • KevinSicard
    Kevin Sicard (@KevinSicard) reported

    @hbomaxhelp #aewrevolution audio is terrible and ruining the show

  • checotoldyou
    Checo (@checotoldyou) reported

    @USMNT @ussoccer @hbomax Yall batter take Pepi to the World Cup. If not, imma ******* crash out!

  • KayfabeCourt
    Kayfabe Court (@KayfabeCourt) reported

    @hbomaxhelp fix the audio on AEW revolution

  • AliKa_213
    ‏Λ L I . K Λ 🇮🇷 (@AliKa_213) reported

    @hbomax @DCOfficial We realy hope you fix this mess! We dont want the DCU hal jordan to be a brown old cop instead of a cool green lantern suits up some costume like the new 52... What ever is the idea, do it right! Not like this old ugly stuff !

  • TheRajiv8
    Rajiv (@TheRajiv8) reported

    I hade to request a refund from @Apple for the **** show that is @hbomax showing #AEWRevolution just bought it on YouTube and it’s working beautifully there. @hbomaxhelp get it together and hopefully Apple approves the refund because of how terrible the experience was on your app

  • SarahSutphin4
    Sarah Sutphin (@SarahSutphin4) reported

    @hbomax fix the @AEW stream. We're an hour in at this point and can't get it to work. So disappointed.

  • DaveD33305674
    Dave Goodbar. (@DaveD33305674) reported

    @hbomax @Seahawks HBO EXLAX!!!!! DUMB JACKASSES!!! FIX YOUR SIGNAL JACKASSSES

  • onceugomack
    coach mack (@onceugomack) reported

    @hbomaxhelp audio keeps cutting out on the March madness games. No need to respond just fix it

  • BobbyWh00604827
    Bobby White (@BobbyWh00604827) reported

    @the1bar23 @hbomaxhelp Did you get this fixed? I was just about to buy it but stopped just to see if anyone was having issues

  • guevanex
    Eli (@guevanex) reported

    Fix the stream @hbomax @AEW unwatchable with audio delay

  • bennyandthetops
    sam/benny | #justiceforsamira (@bennyandthetops) reported

    @hbomax i'd rather have samira mohan back than men making women uncomfortable while they're at work

  • MarkyKFabe
    “Marky” Mark K. Fabe ✡️ (@MarkyKFabe) reported

    @marykayfabe @hbomax @AEW Was able to get it to work on a laptop. Usually we watch on the Max app on Xbox, but it wouldn’t work. Never had that issue before. Hopefully it’s an isolated incident

  • JasonLambert80
    Jason Lambert (@JasonLambert80) reported

    @hbomaxhelp @EyE_dIg_GrAvEs @hbomaxhelp what if we just want a refund do to the show not working on HBO max

  • PigzFly_
    Shannon Stringer (@PigzFly_) reported

    @hbomax you people have got to fix the issue of the awful loop of doom while trying to sign in with Hulu. It’s happened to me more than once and I finally gave up. Nothing should be this difficult

  • tleeinlonoke
    TomTom (@tleeinlonoke) reported

    @hbomax 5 episodes of Born to Bowl is simply not going to work. We need much more.

  • KayfabeHuman
    LoFi Tweets to Study to (@KayfabeHuman) reported

    @SeanRossSapp But what about the issue where the stream never works at all on HBO Max? @hbomaxhelp

  • RG3424
    🇺🇸 (@RG3424) reported

    @hbomax I want a refund for the aew revolution stream. It was completely broken, so I had to get it on YouTube

  • IEShane909
    Shane Richardson (@IEShane909) reported

    @hbomax fix your audio on the AEW PPV

  • kevinc2415
    kevin carter (@kevinc2415) reported

    @hbomaxhelp im on roku and its still not working correctly.

  • AltMhor
    Alt Mhor (@AltMhor) reported

    @hbomaxhelp Your app is terrible along with your customer service Subscription will be cancelled soon