HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (36%)
• Crashing (25%)
• Buffering (20%)
• Playback Issues (17%)
• Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Gland	Playback Issues	2 days ago
Perth	Sign in	3 days ago
Paris	Sign in	16 days ago
Frontonas	Video Quality	19 days ago
Montpellier	Playback Issues	27 days ago
Tijuana	Crashing	30 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carl (@destream_cl) reported 6 minutes ago

  @TheEricGoldman @hbomax It does the same thing for a bunch of the Smiling Friends post credits scenes too. Honestly one of the worst ideas I’ve ever seen implemented into a streaming service

• 
  Tim (@TheFloridaTim) reported 9 minutes ago

  @hbomaxhelp If you're help center couldn't help than I don't think your social media team can. The only help your help center associates could give me was repeatedly having me uninstall and reinstall your app thinking eventually it would work... news flash, it didn't. Wasted 39.99 +tax

• 
  Markyy Hollywood (@MarkyyHollywood) reported 11 minutes ago

  I really miss Legendary! FIX IT! @HBO @hbomax @Discovery all yall. Fix it!!!!!!

• 
  esto (@NorCal_Sneakers) reported 12 minutes ago

  @hbomax still having issues with #appletv > homepod mini.. Everyother app works except for this... Seems to be a common issue @Reddit thread

• 
  scott ziff (@conedx) reported 12 minutes ago

  @AEW @TBSNetwork @hbomax the term "go away heat" gets thrown around a lot. lio rush has "i'll genuinely stop watching the show heat". it's the worst most painfully cringe inducing gimmick i've seen in decades of watching wrasslin'. fingers crossed that match is in the final hour so i don't miss much.

• 
  🇺🇲 That James 🍍🐉 (@geek3point0) reported 14 minutes ago

  @hbomax Support gets even worse. They escalated my problem to specialize support for what reason? Oh to ask the same questions that have been answered a dozen times and give me no solutions. Who are they hiring over there?

• 
  AJ (@lastcallforaj) reported 17 minutes ago

  @hbomax @HBO @RitaWilson This show is terrible, but I still love you, Larry.

• 
  Megan (@Megan920778) reported 18 minutes ago

  @LalaLm327 @hbomax Again so angry? Might wanna go deal with those issues of yours.

• 
  Lauren (@catzandcookiez) reported 18 minutes ago

  @hbomaxhelp I dont see a way to dm u. But i restarted my roku and now hbo is asking me if i want to subscribe or sign in. Weird bc my other streaming services are still signed in.

• 
  dj sensitive **** (@jelvis8) reported 26 minutes ago

  Hey @hbomax can you please fix the improperly synched audio and video of Spring Breakers on your platform . This is not what I pay for Hbo Max for , a not functioning movie.

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿GRISWOLD🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@123griswold321) reported 27 minutes ago

  @AEW @tntdrama @hbomax Prey that Divine Dominion retains. TayJay are awful.

• 
  Buford T. Justice (@BearSolitaire) reported 28 minutes ago

  @TNTSportsUS @hbomax Please fix the scorebug for the Mensik-Navone match! #RolandGarros

• 
  Sausage (@sonofrpc) reported 30 minutes ago

  @hbomax Please, I beg of you, stop playing these woefully unfunny @StateFarm ads with Danny McBride and @KeeganMKey . I’m embarrassed for them. They’re truly awful.

• 
  Stu Wright (@StuW87) reported 31 minutes ago

  @hbomax I hope others take heed and move elsewhere, because it’s ridiculous the amount of problems I’ve had with the streaming and constant ads DESPITE PAYING MORE MONEY TO WATCH.

• 
  JaxTeller718 ⭕ (@JaxTeller718) reported 40 minutes ago

  @hbomaxhelp @TheEricGoldman Dear HBO Max Help I tried your suggestion but it did not seem to clear up the issue. This method does not seem to fix dogshi*t decisions made by a streaming company. I will continue to look for a fix and will get back to you when I find it

• 
  Missyjack #LGBTIQACAB 🇵🇸 (@missyjack) reported 41 minutes ago

  @hbomax Really dont think he did anything in S2 that was Emmy worthy. Solud work but not outstanding.

• 
  Kitty | SOMETHING INCREDIBLY STUPID🫃🏼🚁💨🌃🏟 (@kittybiza217) reported 41 minutes ago

  @macadamia012 @hbomax @HBO I think I read just a couple but my hc is a terrible sad background too😮‍💨

• 
  Da Goof (@PrestonUie) reported 45 minutes ago

  @AEW @WillOspreay @hbomax THE AWFUL WAFFLE

• 
  Chief Rocka (@ishnateh) reported 45 minutes ago

  @hbomax fix your stupid app

• 
  arlin ⁷ (@pewmypie) reported 47 minutes ago

  ESPECIALLY @hbomax IM NOT PAYING MORE TO BE ABLE TO WATCH AT WORK YOU IMBECILE

• 
  Crystal (@crystalthebell) reported 47 minutes ago

  @hbomax Can you get your ish together, please? I couldn't access unless I signed up through Amazon. Now, I can't log in because Amazon isn't a TV provider, and your sign in help does NOTHING for this issue. Effing frustrating to pay to watch nothing.

• 
  Mollie B. (@umburns) reported 47 minutes ago

  @TNTSportsUS @hbomax keeps buffering and pausing, so ridiculous. Please fix this!

• 
  anenglishmaninspain (@AndyElche) reported 49 minutes ago

  @hbomaxhelp We have secondary level commentary on this platform. Whereas if you only subscribe to @cyclingontnt you have the top commentary team and completely better coverage . It's awful. Terrible coverage.

• 
  Kerrie (@kerried72) reported 49 minutes ago

  @omgsidewalks @hbomax is the worst. 6 m+ ads in one movie.

• 
  Kc (@thatkcguy__) reported 50 minutes ago

  @Rick_LifeCoach @hbomax @VerizonSupport I’ve been having this issue for a week now

• 
  Brandon. 🏳️‍🌈 #TeamAkeria #***** (@brandon_smotek) reported 50 minutes ago

  Can you please help me? @hbomaxhelp I’ve been trying to get this cancelled Roku subscription unlinked from my account so I can activate the Disney+, Hulu, HBO Max bundle on my account

• 
  Kev (@ItsMeKevs19XX) reported 52 minutes ago

  @AEW @TBSNetwork @hbomax So you got Swerve/Brody which there's no reason to watch cause we all know Swerve winning. Random title match between Mox vs a ROH regular guy lol likr who cares ? Sky vs Saree only reason I would watch is for Saree since Sky is awful and Pac vs Briscoe..meh

• 
  Raze | ned Iow's malewife 🔪🎻🧗 (@RaiderKing1337) reported 54 minutes ago

  @mohansfae @hbomax You can use entire characters from a copyrighted work in some instances. "Who's Holiday!" was deemed fair use against the Seuss Foundation's lawsuit despite being about Cindy Lou directly. There's a four part test involved in determining fair use.

• 
  RetroGrave_SteveK (@RetroGraveProd) reported 56 minutes ago

  @AEW @hbomax Finally have The Problem jerseys for sale

• 
  Damon Moffatt (@MoffattDamon) reported 57 minutes ago

  @hbomax Look if you cant show a semi final or big match without disruption then bugger off and go and sell cakes HBO Max,last 10 minutes of Bath v Exeter and you get technical issues and we cannot watch it.Absolutely Pathetic!