HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (30%)
• Crashing (30%)
• Buffering (23%)
• Playback Issues (15%)
• Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Marseille	Buffering	4 days ago
Veracruz	Sign in	8 days ago
Paris	Sign in	8 days ago
Sandillon	Crashing	12 days ago
Gland	Playback Issues	19 days ago
Perth	Sign in	19 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  UpInArms (@LostInArms) reported 6 minutes ago

  @tntsports @hbomax your camera work for swimming is awful - zoomed in on the lead who is 3m ahead while there's a neck and neck race for 2nd and 3rd!!

• 
  Atumbem Kosmos /🇺🇦🇪🇺🇬🇧 U.S. veteran (@atumbem) reported 8 minutes ago

  @RemyFreshy @JamesGunn @hbomax Alan wouldn’t work. He’s not a proper Green Lantern. It has to be Hal training John Stewart for the Green Lantern Corps. I don’t think there’s great prime Jordan stories outside of the Green Lantern Green Arrow stuff. There’s a reason they eventually sidelined Hal and made him a bad guy and moved on to other Lanterns like Kyle, Guy and John. Also, I don’t think the purpose of the show is to focus on one Lantern. It’s not a show about Hal. It’s about the Corps. We may never see a young Hal in this Universe.

• 
  protector of the realm (@WeThrones) reported 8 minutes ago

  Why Game Revealed bts material for original GOT isn't on @hbomax ?? Wtf @HBO Fix this @GameOfThrones

• 
  Brad Peters (@_Bradpeters5) reported 8 minutes ago

  @jeff_gluck @hbomax you’re audio is screwed up.. pls fix

• 
  Emmie | Theatre&Tonic 🎭🍹 (@theatreandtonic) reported 9 minutes ago

  @ali8766 @tntsports @hbomax This is awful, where's the sound?

• 
  The RedRoo from Downunder (@GuyRedRooHaines) reported 11 minutes ago

  @hbomax your website doesn’t even work and then bots take all the spots for the lanterntraining at SDCC. This is such a disappointment specially for someone flying from Australia to attend events like this.

• 
  Heather Leigh Cameron (@Chameleon777771) reported 12 minutes ago

  @hbomax Why are we being shown a picture of Noah Wyle when this is not his achievement? The people who are being honored should be shown. Showing Noah all the time is sending the message that he deserves the sole credit for the hard work everyone else put in to make this possible.

• 
  pangie ants (@Angiepants) reported 16 minutes ago

  .@hbomaxhelp your customer service is the worst I have ever encountered in my 36 years of life. You should be absolutely ashamed. What a joke.

• 
  aperez0218 (@aperez0218) reported 17 minutes ago

  @hbomax Terrible how they did him.

• 
  Gavin Newsom or Bust! (@RoyDelfino) reported 21 minutes ago

  Swear to God @hbomax has the worst ******* app. Why do the subtitles turn back on every single time? What can't I permanently skip credits, recap, opening title? Why does the skip button only come up half the time? Takes like five minutes of thumbing around to continue show.

• 
  💫 Sophie 🌸 (@sophiebriar420) reported 22 minutes ago

  @NFL @Seahawks @hbomax Awkwardness doesn't build trust in a locker room. Does being "real" actually help him command a huddle?

• 
  Dodger McDuff (she/her) 🐉 ☕️ (@MDMcDuff) reported 24 minutes ago

  I am so sick of HBO Max telling me I'm sharing the account with people I don't live with. If you're going to police people, at least do it ACCURATELY. If it's this much of a hassle to watch an app I PAY FOR, why would I keep the app? @hbomax fix your ****.

• 
  Kerrie (@kerried72) reported 27 minutes ago

  @omgsidewalks @hbomax is the worst. 6 m+ ads in one movie.

• 
  Slim Shady (@mymomisacop1) reported 30 minutes ago

  @Diana_Prince41 @JamesGunn @hbomax wonderwoman fans are the worst

• 
  GeorgiaBoy431 (@GABoy431) reported 30 minutes ago

  @jeff_gluck @hbomax needs to fix Austin Hills onboard camera, its not working

• 
  Joel Coehoorn (@jcoehoorn) reported 37 minutes ago

  Tried to use the @hbomax app on my TV and it was SO. STUPID. SLOW. I had to switch to something else, will probably not keep the subscription long. Disney, Prime, Netflix, even Tubi, all work so much better.

• 
  I'm just a guy (@UserIsUnique2) reported 38 minutes ago

  @KevMbanga @hbomax The worst ones always survive😭

• 
  Rachel Marie Stevens (@StevensRachy) reported 38 minutes ago

  Addicted to weather docos on @hbomax and when they auto play through you get either a ****** 90s sitcom or a crime doco solely based on the offender being butt nekkid. Quality right there

• 
  アンドレイ (@andor_tnk) reported 39 minutes ago

  @hbomax HBO seal of quality

• 
  Back Country Supply Co. (@BackCountryID) reported 41 minutes ago

  @TheIndieHandbk @hbomaxhelp It’s still broken for me too.

• 
  Richard MacLean (@RPhilipMacLean) reported 41 minutes ago

  back and basically says: @hbomax 
“Kid, I know you think you’re the punchline. You’re not. You’re the only one who can fix what the ‘real geniuses’ broke because you’re the only one who never stopped caring about the little things — the customers, the back issues,

• 
  Sausage (@sonofrpc) reported 42 minutes ago

  @hbomax Please, I beg of you, stop playing these woefully unfunny @StateFarm ads with Danny McBride and @KeeganMKey . I’m embarrassed for them. They’re truly awful.

• 
  Fan07 (@radeon111979) reported 44 minutes ago

  @hbomax Fix you ******* software , tired of audio and no picture

• 
  Josh Idell (@joshidell) reported 46 minutes ago

  @JessieLC24 @hbomax @hbomax why is there a problem with driver audio or leaderboard like every other week for the only thing I’m paying for in your service?

• 
  Cato⚜️ (@callme_cato2) reported 46 minutes ago

  The way @hbomax cracked down on how many times you can sign in when traveling is crazy. I can’t even log in now

• 
  BP in Pepper Pike (@BPOhio2015) reported 51 minutes ago

  @hbomax @HBO The new  Larry David “History Show” on HBO is terrible. He needs to go back to “Curb Your Enthusiasm” or just retire! 👴🏻

• 
  Raze | ned Iow's malewife 🔪🎻🧗 (@RaiderKing1337) reported 53 minutes ago

  @mohansfae @hbomax You can use entire characters from a copyrighted work in some instances. "Who's Holiday!" was deemed fair use against the Seuss Foundation's lawsuit despite being about Cindy Lou directly. There's a four part test involved in determining fair use.

• 
  Daniel James (@DoubleDJames76) reported 53 minutes ago

  @AEW @tntdrama @hbomax Hangman Page better be starting his big work' heel turn and going after Kenny and Darby and possibly Jay White and soon Mr.O'Shaunessy (Sheamus.) Otherwise why is he back, he has to want more than the casino gauntlet win on the men's side??! Kevin Knight needs another promo too.

• 
  Furious George (@otis_p_lord) reported 58 minutes ago

  @AEW @TBSNetwork @hbomax Badly need Thekla to crash the Willow celebration.

• 
  backtomalik 🐥 (@back2malik) reported 58 minutes ago

  I just want to watch Eala V Paolini .. @espn is the worst. I beg for @hbomax to take over for the foreseeable future!