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HBO Max status: streaming issues and outage reports

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Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 39% Sign in (39%)
  • 32% Buffering (32%)
  • 16% Crashing (16%)
  • 11% Playback Issues (11%)
  • 2% Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Greensboro Sign in 1 day ago
Melbourne Sign in 2 days ago
Cambridge Sign in 2 days ago
Lancaster Sign in 3 days ago
Baltimore Sign in 4 days ago
Baltimore Sign in 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • kmw0810
    Kevin Wade (@kmw0810) reported

    @hbomaxhelp @theblueautumn shouldn’t have to go out 4x for one hockey game. fix your streams.

  • GregsTheBull
    The Bull (@GregsTheBull) reported

    @uaocaptures @hbomax I guess no one saw the terrible last season of Curb

  • HiMyNameIsTL
    イレ (@HiMyNameIsTL) reported

    @hbomax help

  • dumpthistruck
    Kelly (@dumpthistruck) reported

    @DiscoveryID @hbomax Terrible choice including current feedie @quirkyloverosee #quirkyloverosee in this. She's promoted so many terrible things and you clearly didn't do your research. She's out here GIDDY and somebody DIED.

  • btmartin236
    btmartin236 (@btmartin236) reported

    @DocPunchESPN Ive seen on social media other had issues as well, I had no issues with @PrimeVideo but its odd @hbomax kept freezing up on me

  • South_Star__
    South Star (@South_Star__) reported

    @JamesGunn @hbomax This looks so ******* terrible.

  • Dc80sRock
    LMC🇺🇸🇲🇽 (@Dc80sRock) reported

    @JamesGunn @hbomax You artificial hype won’t help.

  • Playa1Zero
    Pdubhtown (@Playa1Zero) reported

    @hbomax @StuartFails This looks absolutely awful.

  • TobinSpencer
    Spencer Tobin (@TobinSpencer) reported

    @davideskelson @hbomax I’ve had the same complaints for the Sabres games. Brutal. I’m not sure if this HBO MAX Help account is legit or not.

  • AJ_Sauceda
    Cawcaw (@AJ_Sauceda) reported

    @AEW @TBSNetwork @hbomax 1 whole hour more and still a maximum of 2 women matches????? This is the worst booking of the women's division in a while.

  • CRB704
    sir Gregor (@CRB704) reported

    @hbomax Is your APP down??? It’s not working

  • JayKelley22
    LibsOfTexas (@JayKelley22) reported

    @JamesGunn @hbomax This looks awful

  • bethxacc
    Bethany (@bethxacc) reported

    @hbomax Free Whitaker from that terrible farm storyline.

  • TheBFLSpeaks
    Stringer Bell 🤨 (@TheBFLSpeaks) reported

    My daughter asked to watch a show with me tonight and it's only on Disney+. I got excited because she's usually running around doing her own thing. She's 6, almost 7, so she's finding all kinds of new things to do, but tonight, it was father daughter time! We get settled in, and what do you know, Disney+ is still doing the same thing I've called and complained about. It's beyond frustrating. We've been customers since inception, but tonight I had to pull the trigger and cancel it. When you can't do something as simple as watch a streaming service because you can't "update your household," it's frustrating as hell. Bye, @DisneyPlus. Bye, @hulu. Bye, @hbomax. Fix your service!

  • uhavefckinguno
    Uno | Bookers sugar papi 𓆩♡𓆪 (@uhavefckinguno) reported

    @hbomax why are you always down bro? I pay YOU to work FOR ME

  • ninakokino98
    they ruined da pitt for meow meow 🌱 (@ninakokino98) reported

    @legalrealist @hbomax season 2 : 3 woc are not returning - season 3 : a resident who should still be there, a main character, isn't returning after a discourse about the way the white lead treated the character + 2 med student ( 1 asian/1white ) so you gonna tell me there isn't an issue?

  • LittleGerb12
    Gerb (@LittleGerb12) reported

    @hbomax audio is out of sync on Bubba Wallace’s in car cam. Plz fix

  • AvengerUpsilon
    Jay (@AvengerUpsilon) reported

    @hbomax Looks ******* awful.

  • javakannigit
    Javakannigit (@javakannigit) reported

    @JamesGunn @hbomax I'm afraid it's going to be awful

  • deBATjes
    Kristal Marien (@deBATjes) reported

    @hbomaxhelp Thanks for your answer @hbomaxhelp ! I had a chat this afternoon with your helpdesk and it is solved . I'm in France but it seems I'm not the only one who's having problems . I'll let you know if the problem occurs again .

  • nevdull
    nevdull (@nevdull) reported

    @hbomax @hbo @TNTSportsUS fix your ******* streaming app feed.. it's ******* stanley cup playoffs and the jitter and delay is abysmal.

  • 1WillRowley
    Will Rowley (@1WillRowley) reported

    @hbomax Europa League Final video is lagging (slow and jumpy). I signed up to watch the @UEFA finals. Succession video is not lagging. Please fix or put CL final on YouTube where it should be.

  • HALA07MADRD
    Bob Loblaw (@HALA07MADRD) reported

    @JamesGunn @hbomax This looks awful

  • jabagowicz1
    Jabagowicz (@jabagowicz1) reported

    @balhararyahooc2 @HBO @hbomax Hi, I work for HBO specifically in the audio dubbing department in sector's 6/7 and your request has been disrespectfully denied, kindly go **** yourself!!!

  • bigdaddy2gunzzz
    Bigdaddy2gunzzzz (@bigdaddy2gunzzz) reported

    @hbomaxhelp @phillyb949 I need help please. My account was taken over and i was being helped through email. Case No. 30616400. I'm getting no more responses with email and would like my account back and the fraudulent charges refunded. Please respond through the email chain with that case no. or dm me.

  • RobMcCraw
    Rob Mac (@RobMcCraw) reported

    @AEW @hbomax Let this show be 8 hrs long. Finally I don’t have to work the morning after a PPV!!!

  • bramblemartin
    Martin (@bramblemartin) reported

    @hbomax #hbomax just paid £44 for your top plan to watch tennis and blank screen on Apple TV and not working on iPad! Dreadful service

  • mikednew
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Michael New 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikednew) reported

    Speedway World Cup has now appeared on @hbomax problem with technical issues previously Live streaming transmission 👍 #SWC

  • grok
    Grok (@grok) reported

    @leeqman93 @GameOfThrones @hbomax In the Dance of the Dragons, the Blacks win the war. Rhaenyra’s son Aegon III takes the Iron Throne after Aegon II is killed. The realm is left broken, but her line rules.

  • heisenberg187
    Erik Lamoureux (@heisenberg187) reported

    @hbomaxhelp My email is irrelevant to a problem that everybody who purchased this on your platform last night is having...