HBO Max status: streaming issues and outage reports
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Buffering (35%)
- Sign in (30%)
- Playback Issues (15%)
- Crashing (14%)
- Video Quality (5%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 7 hours ago |
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Playback Issues | 12 hours ago |
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Sign in | 17 hours ago |
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Crashing | 22 hours ago |
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Playback Issues | 2 days ago |
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Playback Issues | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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dawn crawford (@dawncrawfo59588) reported@hbomax Why are we paying more for scho taxes?? For a privilege a streaming privilege i mean i understand that it helps people that dont want to work and choose not to work sending they kids to school but I pay enough in city taxes for school **** and dont even have a kid so yeah
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Kiel Robinson 🎥 ₿ (@kiel_robinson) reported@Whiteboardpoets @JamesGunn @hbomax Fair enough… doesn’t work for me. Incoherent. Quirky superman film Quirky supergirl film Body horror Clay face Ally mcbeal green lantern Trying to please everyone only leads to failure
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✰ (@capxluci) reported@hbomax it’s not too late, you can still fix this #DrMohans3return
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CoaCoalt (@Coalt81) reported@hbomaxhelp Hi, I am writing to report a persistent issue with the Max app on my Apple TV 4K. Despite having a Premium subscription, my video quality remains stuck at 720p, while I should be getting 4K UHD or 1080p.
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Jason Ader (@TheJasinator) reportedHow to save Paramount and Warner Brothers? Rebrand HBO Replace @paramountplus and @hbomax with simply HBO which stands for... Home Box Office. HBO Netflix YouTube This should be the big 3. Studios have become silos and force people to take sides. YouTube and Netflix, even Amazon, are not studios, they are brands. The names have become the product. Netflix is used for streaming like Kleenex is used for tissues. HBO could easily be the "generic" rebrand people reach for. Already known for high-quality TV, it's simple and self explanatory without having to ask, what does Paramount own again? What does Warner Brothers own? Plus and Max descriptions are 20th century marketing. Lose them or lose the business. IMHO 😎
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LMC🇺🇸🇲🇽 (@Dc80sRock) reported@JamesGunn @hbomax You artificial hype won’t help.
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Christen (@_JustAGoodGirl) reported@hbomax Now why are you telling me that I can’t use my account at work and at home? Do you pay my bill?
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oakstir (@oakstir1) reported@hbomax Is you app terrible on all android tablets or just my 2?
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Milkias Samuel (@Milkias2025) reported@naijirou @JamesGunn @hbomax Look I want good character arcs from them too, & I don't necessarily hate the idea of Hal not willing to give up the ring, however my problem is that they seem to imply the rings successor to be chosen by the user when canonically it's the ring that's meant to choose a successor
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Thomas Ingram (@ThomasIngr14149) reported@hbomax @HBO God. It's awful.
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Jp *checkmark (@RealJPSquared) reported@hbomax if you can't competently stream live sports, give it to someone else. Choppy, audio goes out of sync... This is the worst garbage stream I've ever had to deal with.
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Leah/Blood (@BloodyP9075) reportedAre all live sport streams on @hbomax terrible? I was excited to watch this @penguins game there being out of market, but the stream is so bad I couldn’t.
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Dingus McKringus (@your_worm) reported@AEW @hbomax I just want my stupid $42.19. Please. I dont understand why this is such a hassle. I paid for a product that did not work. Times are too tough for me to just forget about 40 dollars. Can someone please help me out here? @TonyKhan ?
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sam (@sam720396290005) reported@Sammycat41 @addievervale @hbomax subtitles are bad for me too. they’re always a few minutes ahead of whats actually happening on screen which is a shame. could just be a glitch for today because they just released it here? it might be better in a bit idk
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steph (@WestonFollower) reported@hbomax if he doesn’t leave these women alone to work… speaking of work bring back samira mohan to clock into season 3🌟
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Jay Will (@Jay1RSF) reported@hbomax Looks terrible
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Bobby White (@BobbyWh00604827) reported@the1bar23 @hbomaxhelp Did you get this fixed? I was just about to buy it but stopped just to see if anyone was having issues
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Brandon (@barndoord) reported@empratt2 @hbomax It’s based on the actual Assembly Cut and Finchers notes. He declined to help with a true producers cut. It’s know as Assembly Cut and Special Edition
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mark mcneilly (@mcneilly_mark) reported@hbomax I was hoping that the video quality of your sport stream on TNT would improve now you are in charge. Why is the image quality so bad compared to Sky and Amazon Prime? I am paying a lot for HBOmax with TNT sport and the image quality on TNT is rubbish compared to others
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moze (@moze) reportedThis is like a true CM punk weekend. Terrible stuff popping off to distract from fun events. Is anyone actually wrestling or is it just hot takes and outrage. Holy ****. Is #aewcollision on tonight. That would fun. Might be time to got #aew archives on @hbomax
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Dingus McKringus (@your_worm) reportedOn March 15th I ordered @AEW REVOLUTION from @hbomax. The stream did NOT work that night. There are still posts on here confirming that. I paid 42.19. I had to purchase the stream from Amazon so I was out another 50 dollars. I asked for a refund that night. Because I purchased
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Dr P (@pm_phd) reported@hbomaxhelp @MMoneyCarson Your app is super frustrating. It gets stuck at the ad break and loops without moving on. Restarting is not a great fix. It seems like a glitch at your end, how about posting something helpful about this instead of making customers troubleshoot?
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Alt Mhor (@AltMhor) reported@hbomaxhelp I have tried to explain the issue to multiple customer service people and got nowhere. I missed all the games last night because of this. You're too late, subscription cancelled
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Mr. T-1000 (@BubbaGimp79) reported@hbomax This is complete BS. Why can't I just sign in with my provider like I used to be able to. I lost all of my settings because of it. 🤬
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George G (@GeorgeG92483038) reported@hbomaxhelp I can barely stream anything and watch it. Keep having to stop and start because the audio is not in sync with the video. Please fix this issue.
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rafaa (@AbuelaSoyPutazo) reported@Ranger_teimoso @hbomax Yeah that looks awful too
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maligator (@kohoccm) reported@LGUS @hbomax Bought an LG stove Dec 2025 — broke within a week. 5 service visits, none fixed it. 4‑hour windows cost me work/pay. Escalations ignored, no callback. LG service is terrible — do your research before buying.
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sam/benny | #justiceforsamira (@bennyandthetops) reported@hbomax i'd rather have samira mohan back than men making women uncomfortable while they're at work
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Dave Goodbar. (@DaveD33305674) reported@hbomax @Seahawks HBO EXLAX!!!!! DUMB JACKASSES!!! FIX YOUR SIGNAL JACKASSSES
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Frank (@t3hfrankie) reported@hbomaxhelp @DatMane2k Can't watch AEW Revolution 2026 replay on HBO MAX. Its just a black screen with loading circle. Tried 5 times and can watch other stuff on Max just fine. I paid for PPV, so plz fix