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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (28%)
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Buffering (26%)
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Sign in (23%)
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Crashing (19%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Philadelphia |
Sign in | |
 Berlin |
Playback Issues | |
| Queens |
Buffering | |
| Groß-Umstadt |
Playback Issues | |
| Hamburg |
Video Quality | |
| Pittsburgh |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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QueenOnna_est1983
(@ororomunroe83) reported
I am 100% canceling @hbomax subscription it does not work right I can even watch 1 wholle episode of a show with out a box popping up in the middle of the screen saying can't connect but the show is still playing behind the box smh it's really ticking me off
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BOOG!!!!!!
(@boogbeats32) reported
@hbomax @HBOMaxHelp you guys need to fix your app ..continuous play doesn't work with series, it just continues at the end and starts the next episode at the end as well, it should automatically rewind or something
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Tylerr..
(@_Beezy__) reported
@HiltonHotels I just have to know , why don’t y’all have smart tvs with like @hbomax app and what not. The on demand selection is terrible for to price YALL charge. Rooms to expensive not to have Streaming apps on a tv. Like I’m really mad I can’t watch @GameOfThrones
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Tarek Antaki, CFA
(@TarekAntaki) reported
You would think creating a user friendly experience was relatively easy but given how ****** @hbomax $wbd interface is, it’s clear it’s not easy to replicate $nflx. Fix @hbomax! some suggestions: 👇🏼
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JuniorFab
(@juniorhinkle) reported
@HouseofDragon @hbomax An incredible disappointment. Absolutely terrible. "Days of our Lives" in GOT costumes.
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Kabul moon 🌔🇦🇫
(@hewadplus) reported
@HBODocs @HBO @hbomax Terrible scene around…
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Name can't be blank
(@SimpleAIuser) reported
@TheLastSane1 @hbomax Why are you repeatedly making it personal? Can you not discuss minor details in a fantasy drama without trying to turn it in to a personal attack? In my view what he did was awful and inexcusable, but I am trying to judge from his bosses perspective not mine.
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PurpleLeashProject💜
(@TresGatos2022) reported
@TieLerijl @HouseofDragon @hbomax The war is the central issue, not the backstory.
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William
(@william72081311) reported
@hbomax awful...dark and brooding, more HBO PC crap.
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Chad Burt
(@underbluewaters) reported
Both @hbomax and @PrimeVideo have adopted the “shift the whole app layout around if you pause on an item” UI pattern and both are terrible. Apple ought to deny tv app updates for such amature work.
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HEY YOU
(@PrafVonZlin) reported
@PLLonMax @hbomax Terrible
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Dragon Daddy
(@Ser_Hunts) reported
@hbomax Westerosi hates crimes are always the worst! 🥲🙃
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Castillo
(@castillowtf) reported
@hbomax I hope it has the worst possible ending
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Brainwash / Sykadelik Entertainment
(@BrainwashSyka) reported
@hbomax Wait... white lotus was okay and all. I liked it... it wasnt terrible or anything by any means. And i do plan to watch the new season too. But how the F does that show win 10 emmys but better call Saul doesnt win ANYTHING!?
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مَهسا
(@_mah_saa_) reported
@HouseofDragon @hbomax Help! #مهسا_امینی
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Bethânia
(@bethania______) reported
...'what if I’m not the one that’s broken what if it’s the world that needs fixing?' ...fact! #Westworld #Dolores #HBOMax @hbomax
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Troy Rudolph
(@Troy_Rudolph) reported
Dear @hbomax, "Pennyworth: The Origin of Batman’s Butler" is just a terrible title. It was fine as Pennyworth.
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woman
(@sm201381) reported
@hbomax Help iran
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❤️🔥Lacey J❤️🔥
(@j_yecal) reported
@hbomax Washington needs help. In so many areas of his life. Y’all should be putting alcoholic hotlines and help lines after these episodes so your viewers know his behavior is unacceptable and that there are resources for those who want to change. #HouseofHo #alcoholawareness
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woman
(@sm201381) reported
@hbomax Help iran
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Ennio Gabriel Peralta Perini
(@enniopp) reported
@HBOMaxHelp tvsignin is not working, the URL doesn't open
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woman
(@sm201381) reported
@hbomax Help iran
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Carrie Lowndes
(@CarrieLowndes1) reported
@unlisteditem @HouseofDragon @hbomax It's just my view that she does not look like Millie soooo ya problem ???
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QueenOnna_est1983
(@ororomunroe83) reported
I am 100% canceling @hbomax subscription it does not work right I can even watch 1 whole episode of a show with out a box popping up in the middle of the screen saying can't connect but the show is still playing behind the box smh it's really ticking me off
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karnstein
(@xlefanu) reported
@castillowtf @hbomax Better then "the worst possible ending" he has what I consider to be even better, a pathetic ending.
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ricky ravioli
(@Kevinisveryloud) reported
@tinygirlbigego @hbomax @hbomax this is not ok. Help her
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Kirby Grines
(@kirbygrines) reported
@HBOMaxHelp Hi there. I’ll let it work itself out. Was just reaching out as a courtesy. Hopefully it’s just a “me” problem.
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BruceTheAlmighty
(@PraiseB2Me) reported
@HouseofDragon @hbomax So you work on trying to invest us in these characters and by episode 6 you time jump and recast most of the leads for older versions of themselves? Hated it on The Crown and hating it even more now
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Andrew T
(@BnAtipp) reported
@hbomax when are y’all going to fix your on tv apps so they don’t freeze all the dang time?
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Wesley Burton
(@WLDB1988) reported
@Attlas36 @HouseofDragon @hbomax I like little problems like that and the coffee cup. The show is made by humans.