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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (30%)
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Playback Issues (30%)
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Buffering (19%)
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Crashing (17%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Oak Harbor |
Buffering | |
| Bangor |
Playback Issues | |
 Reynosa |
Crashing | |
| Fort Worth |
Sign in | |
| Santa Catarina |
Crashing | |
| García |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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MrsLABC
(@MrsLABC) reported
@GodzillaVsKong @hbomax King of the Monsters was the worst movie in movie history and I'm not sure I can bring myself to spend two hours watching more of that.
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LazerWolf
(@lazerwolf852) reported
@HBOMaxHelp are servers down? It’s only 4 pm!
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🪐💖𝒋𝒆𝒏𝒏𝒚🦋🌈
(@fruitbedazzle) reported
i have an @hbomax subscription with @hulu so why can't i see godzilla vs kong on hulu?? help
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Bobert
(@561Bobert) reported
@hbomax Hi. I get error code 420 when trying to stream a movie. Who can I call for help
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King Achuris
(@KingAchuris) reported
@TheDarkApex9 @GodzillaVsKong @hbomax It would take me forever to go through all the problems I have with this movie, but real quick-
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David Sandri
(@DavidSandri2) reported
@realamberheard @snydercut @hbomax You were the worst part of this. The only scene of yours I’ve enjoyed was in The Stand when Nadine threw herself off a building.
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gustavo
(@tavoandshanna) reported
@hbomax the closed captioning is NOT working on firestick. Help, please?
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As Told By Ginger
(@La_Rhonnie) reported
Why is the dialogue volume so low for Godzilla vs. Kong??? It sounds like they’re whispering then when the action comes it’s deafening because the volume is at the max. Fix this **** @hbomax
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Shannon Short Jr
(@ShortyMan68) reported
@hbomax godzilla vs Kong is lagging so bad I cant even watch it. Plz fix #GodzillaVsKong
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Stinge
(@stinge77) reported
@goatifxed @GodzillaVsKong @hbomax Lmfao... U ******* torrent users are the worst smh.... What site is that by the way🤔.. Asking for a friend 👀
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Paddington’s best friend
(@justinemcantu) reported
@hbomax What’s up with the sound not working on airplay for new movies? It’s literally happened with this and Justice League but the sounds works on everything else!!!
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Joe
(@KingCain_22) reported
I swear @hbomax and @amazon have the worst performing streaming apps ever invented.
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Funny Dumb-Phucker🔞🔞
(@Larnroth_Dergan) reported
@hbomax I'll watch it, got no issues
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Adrian Nugent M.D.
(@NYDoc914) reported
Somebody from @ATT needs to call me back. I have been paying for @hbomax as part of my unlimited elite plan and it’s not working. I need a resolution ASAP!!!
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J
(@J_Halfen) reported
@dchavefate @hbomax Deathstroke would work if the series would be a prequel do Ben Affleck's Batman movie.
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TomAce
(@osborne1_david) reported
@KingAchuris @GodzillaVsKong @hbomax I turned it off after 10 mins. God awful
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Paul Cowler
(@PaulCowler) reported
Do not subscribe to @hbomax half the time it does not work, and zero content. Biggest waste of money.
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Bobert
(@561Bobert) reported
@HBOMaxHelp I'm receiving error code 420 when I try to chromecast it
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Paul Reimer
(@reimerpaul_paul) reported
@HBOMaxHelp This app is the worst ever. Go back to just HBO. This blows.
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Julian
(@DClover52) reported
@ZSJL_ @hbomax Look there are people that don’t watch any of Zack Snyder’s movies so WB doesn’t have to worry about them. Again they can use the multiverse to give everyone what they want!! It worked for Joker it can work for The Snyder verse. #restorethesynderverse
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Tiell
(@JTKeeper1) reported
@whatshisface692 @hbomax Having issues myself too
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Ian
(@iBarbzer) reported
Yo @hbomax, your **** is totally unusable on Roku. Figure it out.
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TalkinTheSquad
(@TalkinTheSquad) reported
. @hbomax if y’all want us to go see it in theaters just say that. This buffering is ridiculous and not the quality of other streaming services.
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mo
(@mofromyt) reported
@ZSJL_ @hbomax That’s the only logical argument they have yet even that is illogical. It was Walter Hamada & Ann Sarnoff that pushed for a multiversal cinematic universe. How did they not expect us to wanna include the snyderverse? And if they think it’ll still overshadow, that’s their problem.
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Jose Oscar
(@abathingfvck) reported
@hbomax please fix your app
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PROGRAMANCER🎮The Transylvania Adv. of Simon Quest
(@Programancer) reported
@HBOMaxHelp Yes, all of the normal "clear the cache" "restart the device" "check your connection" stuff- This is apparently an issue for a number people as well (simple HBO Max Stuttering search in google), with no solution.
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jcash21
(@JCash21) reported
Hey, quick question. Is the @hbomax app EVER going to work on my @Roku or is it supposed to freeze and lock up and restart EVERY SINGLE TIME I try to watch something?
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Sherida Sheppard
(@Perfecktlyflawd) reported
@HBOMaxHelp This is really getting old! Not 1 single 4K movie that has been released on HBOMax will play on my 3 month old 2020 SONY Bravia Android TV model: Bravia VU....this is ridiculous!!! I've already called SONY and THEY said HBOMax needs to expand the devices it plays on... HELP!!!!!
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Brandon
(@MeesterHotshot) reported
@HBOMaxHelp I can't find godzilla vs kong on hbo channel on Amazon prime. Please help
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SStarkey
(@SStark529) reported
@GodzillaVsKong @hbomax I saw this when I was a kid. Terrible B&W, but it was scary to me! Not watching it drenched in color and technology.