HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (32%)
• Crashing (27%)
• Buffering (21%)
• Playback Issues (18%)
• Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Sandillon	Crashing	1 day ago
Gland	Playback Issues	8 days ago
Perth	Sign in	9 days ago
Paris	Sign in	22 days ago
Frontonas	Video Quality	25 days ago
Montpellier	Playback Issues	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Reese Futch (@music_freak24) reported 6 seconds ago

  @hbomaxhelp but isn’t that still an ad? being able to skip isn’t the issue, i shouldn’t have to see an advertisement if im paying for zero advertisements.

• 
  Damon Moffatt (@MoffattDamon) reported 4 minutes ago

  @hbomaxhelp I didnt just run into technical issues you muppets they said live on air everyone had them and missed 4 minutes of viewing in the last 10 minutes of the match,sort yourselves out!

• 
  Sausage (@sonofrpc) reported 5 minutes ago

  @hbomax Please, I beg of you, stop playing these woefully unfunny @StateFarm ads with Danny McBride and @KeeganMKey . I’m embarrassed for them. They’re truly awful.

• 
  Alan Williams (@apwbowdon) reported 6 minutes ago

  A wonderful money-making idea for @footballontnt and @hbomax ... have a commentators mute button. Crowd atmosphere only. The habitof their pundits and mike-men to talk incessantly is terrible. #STFU !

• 
  Dave Holland (@DaveH88987147) reported 8 minutes ago

  @WabySigma @TNTSportsUS @hbomax fix your app

• 
  GAVI Y PEDRI (@aelskk) reported 10 minutes ago

  @hbomax HBOMAX please make it happen I actually want Connor Storrie to work so bad with Stuart Campbell and Mitchell Robertson 😭😭 or yet make Connor work for a Richard Gadd production

• 
  Lucky (@ThatSpeshoGuy) reported 10 minutes ago

  @hbomax fix your dog **** app. You're the only service that constantly has to stop and load making it impossible to watch synced movies in a long distance relationship. Your selection is sub-par, Euphoria was your #1 and was horrible, and your platform performs like elder *****

• 
  CM (@MrChrisMetler) reported 11 minutes ago

  @hbomax @HBO Looks god awful. Much like post-hiatus Curb seasons.

• 
  Four Shades ♠️❤️♣️♦️ (@NorCalDR) reported 16 minutes ago

  @hbomax My ISP (Greenfield Communication) recently had a DDoS and said they have done all they can. It is an ongoing geolocation server issue with the streaming providers themselves (HBOMAX) and they already have everything they need from Greenfield. Can anyone please help?

• 
  JohnCB500 (@JohnCB500) reported 19 minutes ago

  @hbomax @bikesontnt I need help to connect to the stream

• 
  JenD (@DonarskiJen) reported 20 minutes ago

  @hbomax Glad we just cancelled. This looks awful.

• 
  comrade | #1 trinity santos apologist (@awfulbliss_) reported 20 minutes ago

  @hbomax there’s still time to fix this btw!! we’re still gonna be pissed, but it’s better than pretending like you haven’t seen the influx of tweets calling you out <3

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿GRISWOLD🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@123griswold321) reported 23 minutes ago

  @AEW @tntdrama @hbomax Prey that Divine Dominion retains. TayJay are awful.

• 
  The Other Guy (@implodedduck) reported 26 minutes ago

  Rewatching Superman. This time on @PrimVideo. The difference in sound quality and volumes is completely different than @hbomax . Levels are completely messed up on both sites but still different. Why can’t any streaming service give good quality sound?

• 
  finnie (@kimicaraz) reported 29 minutes ago

  @hbomax @TNTSports_EN Mboko/keys match just ended out of nowhere pls fix I want to watch I paid for this!!!!!

• 
  The Evertonians have gone berserk (@NilSatis18781) reported 30 minutes ago

  @footballontnt @tntsports @hbomax Can we get George Graham off the video camera. This angle is awful and spoiling this final

• 
  JaxTeller718 ⭕ (@JaxTeller718) reported 32 minutes ago

  @hbomaxhelp @TheEricGoldman Dear HBO Max Help I tried your suggestion but it did not seem to clear up the issue. This method does not seem to fix dogshi*t decisions made by a streaming company. I will continue to look for a fix and will get back to you when I find it

• 
  Maron (@Maron_crypt) reported 32 minutes ago

  @enhathusiasts @hbomax Your location could be the issue. Try AmneziaVPN and switch regions

• 
  Crystal (@crystalthebell) reported 35 minutes ago

  @hbomax Can you get your ish together, please? I couldn't access unless I signed up through Amazon. Now, I can't log in because Amazon isn't a TV provider, and your sign in help does NOTHING for this issue. Effing frustrating to pay to watch nothing.

• 
  Blogs By Me (@Blogs_ByMe) reported 35 minutes ago

  @hbomax And thats the problem

• 
  Tyler (@tylermcg97) reported 38 minutes ago

  @NASCAR @hbomax the spotter audio for the 24 car William Byron is not working, please get this fixed

• 
  Becky Forland (@capitolhillgirl) reported 40 minutes ago

  @hbomax I now have your app & I am watching The Equalizer with commercials, but after watching the commercials it freezes. I have to leave the app & then come back & start watching again but with about 30 minutes to go it will not unfreeze. Help

• 
  Jackie Lynch (@WellWellWellUK) reported 43 minutes ago

  @hbomaxhelp I've tried that. It will only change it after July 2027. It was a simple error and I want to get onto a monthly plan, but your website and AI chat won't let me do it. I can't see how to DM you.

• 
  BP in Pepper Pike (@BPOhio2015) reported 44 minutes ago

  @hbomax @HBO The new  Larry David “History Show” on HBO is terrible. He needs to go back to “Curb Your Enthusiasm” or just retire! 👴🏻

• 
  🇺🇲 That James 🍍🐉 (@geek3point0) reported 49 minutes ago

  @hbomax Support gets even worse. They escalated my problem to specialize support for what reason? Oh to ask the same questions that have been answered a dozen times and give me no solutions. Who are they hiring over there?

• 
  Jiminy (@jshaggy1983) reported 52 minutes ago

  @MGMMusicHall @TBSNetwork @hbomax Kevin Knight (c) has an #AEW World Championship opportunity against Kenny Omega (c) at #AEWRedemption in Montreal. However, he has some other problems to deal with right now. #AEWDynamite

• 
  Big Bad Brody King (@Brodyxking) reported 53 minutes ago

  @BlkGrlWrestling @TBSNetwork @hbomax You made me think i forgot to go to work…

• 
  Jason Green (@jasongr123) reported 56 minutes ago

  @HouseofDragon @hbomax Y’all better not have cut the dragon seeds from the gullet. Also combining the tumbletons and making it one battle would be terrible.

• 
  Oliver Santos. (@madshock) reported 58 minutes ago

  @hbomax fix ur iphone app, can’t even log after paying so I had to cancel after payment. What a waste of money.

• 
  Rachel Marie Stevens (@StevensRachy) reported 58 minutes ago

  Addicted to weather docos on @hbomax and when they auto play through you get either a ****** 90s sitcom or a crime doco solely based on the offender being butt nekkid. Quality right there