Is HBO Max down?
No problems detected
If you are having issues, please submit a report below.
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
-
Playback Issues (27%)
-
Buffering (25%)
-
Sign in (25%)
-
Crashing (20%)
-
Video Quality (2%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sacramento |
Sign in | |
| Renton |
Sign in | |
| Santa Maria |
Playback Issues | |
| Newark |
Sign in | |
| Mount Pleasant |
Sign in | |
 Montechiarugolo |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
Juan Carlos
(@JuanCar12136319) reported
@hbomax when will the apps stream good quality videos? It doesn’t matter how much speed you have, every few minutes gets horrible blurry crap. Learn from Netflix , YouTube and even Amazon. I don’t have problems with them. Wake up HBO . I’m thinking of cancelling this garbage.
-
Ollie
(@OJQueen) reported
@bakingjason @HBO @hbomax Licensing/Legal issues.
-
Economicopoly
(@Economicopoly) reported
@ActingTheGom When Sky loses @HBO content (effectively all the quality on "Sky" premium channels) theyvare in trouble. We will hopefully have @hbomax as subscription here and at that point the ad filled satelite tv model surely in perenial decline? What you use for terrestial, free sat?
-
Juan Carlos
(@JuanCar12136319) reported
@HBOMaxHelp why is it that all the apps(TV , PS5 , PS4 , phone) show horrible blurry videos that only get good image like 20% of the video. Have enough speed and don’t have problems with Netflix or any other streaming app except HBO . I feel HBO doesn’t care.
-
Ilija Wolinski
(@tbo41fan) reported
from
Phoenix, Arizona
Good god @hbomax on the @Roku stick is AWFUL. So slow
-
TheteamD3V
(@TeamWaff) reported
@HBOMaxHelp Oh my god is easy or no fix it I watch HBOMAX BUT SOON IS NOT GO TO WORK
-
Stephen A Turner
(@StephenATurner) reported
from
Owensboro, Kentucky
Hey @hbomax, fix your crappy app. Thanks!👍🏼
-
Devin Agustin
(@devinagustin) reported
@hbomax your app is so broken... I can't even rewind a movie... #Reminiscence
-
PROmetheus
(@nuelo54) reported
@hbomax Hello, I got a notification on my email saying that my account was updated. I didnt update anything. I tried resetting my account, but I don't get any reset link. Can you help me.
-
madds mackelson
(@mad_mac_89) reported
@hbomax Why is your app so terrible. It's barely functional
-
The Great One
(@TheAmazingCStew) reported
Bro @hbomax fix y’all’s app. It makes no sense how dysfunctional it is.
-
Jimmy Merritello
(@JimmyMerritello) reported
@hbomax please fix the IP address geo location in your Android app. My network is completely unchanged and every legitimate API I know of for this shows correct: Chicago. Been broken for over a week.
-
Michelle R Gutierrez
(@MLGutierrez) reported
@hbomax I think instead of so eagerly trying to correct every individual concern on Twitter, it would be in your best interest to JUST FIX THE APP!
-
Senku Ishigami
(@Ayoo_Porter) reported
from
Memphis, Tennessee
Hbo max so ******* pathetic .. @hbomax .. fix your ******* service
-
Mike Clark
(@Mike_Clark12) reported
@hbomax it is absolutely ridiculous how unusable your app. I cant even get one single show to play without it crashing. And this is habitual, not just a one time thing
-
Collin
(@SmBcmStrngrs) reported
@hbomax ******* fix your ****** app on @Roku
-
Juan Carlos
(@JuanCar12136319) reported
@HBOMaxHelp keeps talking about new movies and series when you should be talking about software upgrades. The apps sucks big time . Blurry most of the times . Ask Netflix how to fix it .
-
FRΞΞDUG
(@freedug) reported
Dear @hbomax , can you fix your dumb app so I don’t have to re-log in every couple of weeks pls? Thanks!!
-
Virus Contreras
(@KingContreras) reported
@HBOMaxHelp I’ve done all the steps in your support page and the app it’s still buggy and doesn’t work, the audio in most of the series and movies it’s horrible, the lag it’s awful and I did check with my internet provider, this is my first month, I want my money back, this sucks
-
Chris Belin
(@ChrisB21215) reported
@hbomax browser is the worst. You guys really need to fix it. To much lag and hanging. Sometimes takes forever to open.
-
DubyaWife is vaxxed!
(@DubyaWife) reported
Dear @comcast @hbomax FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT FIX IT
-
The Big Computer
(@marcellomunoz) reported
Dude, please fix your app @hbomax! It crashes constantly.
-
Dave 🎧
(@Dave4R3al) reported
Man @hbomax is the worst streaming app of all time. Can’t even get a minute into anything without it buffering or crashing.
-
Fearless Frank
(@FearlessFrank4) reported
@HBOMaxHelp @TheAmazingCStew Why can’t u fix your **** instead of replying w the same tweet to everyone.
-
Dan Flashes’ Very Complicated Shirts
(@DanMoffTarkin) reported
@bakingjason @HBO @hbomax It’s a rights issue. I don’t know the ins and outs, but I know that’s what tanked the Shyamalan-produced reboot that was in development for TNT a few years back never got off the ground and why it’s not streaming anywhere.
-
TheteamD3V
(@TeamWaff) reported
@HBOMaxHelp Can you guys fix it
-
Spence
(@berniesbro94) reported
from
Los Angeles, California
@hbomax why does your streaming always need to buffer? Every time I watch it’s stop and go nonsense
-
Gwen
(@GwenRosemann) reported
@HBOMaxHelp I always have problems with this app. I haven't been able to watch it. Have to restart it 3 times and if I'm lucky the show I'm trying to watch will start.
-
jim-bob
(@JamieSn91803610) reported
@Reminiscence @hbomax Let all invest in 1 crypto stock. vet and VTHO. WE HIT THE CAP IT WILL BE LIKE BITCOIN. WE WILL BECOME VERY RICH. START BUYING AND ADVERTISING VET ON BIANCE APP. LETS ALL WORK TOGETHER AND MAKE IT LIKE BITCOIN.
-
PROmetheus
(@nuelo54) reported
@HBOMaxHelp Hello, I got a notification on my email saying that my account was updated. I didnt update anything. I tried resetting my account, but I don't get any reset link. Can you help me.