HBO Max down or not working? Problems, status and outages
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Buffering (35%)
- Playback Issues (30%)
- Sign in (20%)
- Crashing (11%)
- Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Buffering | 5 hours ago |
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Buffering | 5 days ago |
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Buffering | 6 days ago |
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Crashing | 7 days ago |
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Sign in | 8 days ago |
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Sign in | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Tom (@Tommy04186970) reported@CarlosdaPro @hbomax I’ll be honest, are streaming platforms profitable enough to merit funding multimillion-dollar projects like ZSJL 2 and 3? I’m not a numbers guy but someone tell me how it could work. I know the demand is there but these films are incredibly expensive to make.
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Mertens ❤️💜💙 || Infinity Love for Infinity Train (@MertensDiego) reported@InsideHBOMax @hbomax Literally everyone wanted Infinity train pfp and you didn't add them?? Can you stop being the worst streaming service ever for just one dang second!?
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One-One (@TTheorist75) reportedbasically @hbomax's reasoning for canceling infinity train is because it's too dark for kids. but it's for pre-teens to adults if they had made a section for that, we wouldn't have this problem #renewInfinitytrain
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Muhammad Wamiq Ansari 👨🏻⚕️ (@the_ansari_boy) reported@waqarpadhiar @snydercut @hbomax Let me replace Alfred please... So that #Batman will work for me 😎
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André Hutchens (@ac_hutchens) reported@jasonkilar Loyal @hbomax customer here. You know we’re going to support this movie. Hell we’re going to support every WB movie so long as we’re assured that there is a plan in place to finish Zack Snyder’s DCEU arc. Help us out. We’re starving for more Snyder content. #RestoreTheSnyderVerse
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Harry Shoemaker (@TeeJayShoes) reportedimo, @hbomax should work on buying the rights to #AlteredCarbon and do it justice for that poor excuse of a second season #Netflix released. That universe was incredible with so much potential, and the first season is still one of my favorite sience fiction shows.
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Tomaj Tate (@Tomaj21) reported@EW Fix it @hbomax #ReleaseTheAyerCut
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Nyree Matthews (@nailkid2) reported@hbomax @HBO Are you and @ATT having some monetary issues and taking it out on the subscribers? This is getting ridiculous.
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Jackhammer Rage (@Jackhammer_Rage) reported@snydercut @hbomax He also didn't replace the section of his neck garb that was hit with the axe and when you see him at the end that piece is still broken. Attention to detail. #RestoreTheSnyderverse
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Square, Square, Who's There? (@agendadebonaire) reportedAnyone know offhand if @hbomax has fixed the Samsung white stripe issue yet?
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Nyree Matthews (@nailkid2) reported@hbomax @ATT is there a glitch in system? The app keeps asking me to verify subscription but I’m not receiving any emails . And I have restarted the app several times. I have tried the troubleshooting page as well.
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Jeremy Parker (@jp14168) reported@spacejammovie @KingJames @hbomax Terrible remake
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Bernardo De Luna (@BernardoDeLuna) reported@HBOMaxHelp Any news about fixing the white line problem?
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shu (@yualonso) reported@hbomax hi would you help me?
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orlando (@operez6878) reported@HBOMaxHelp I press play, whatever preview is on has sound and as soon as soon as the HBO tittle screen comes on there’s no sound, I fast forward to see if it’s just the beginning and I tried playing episode 2 and the same no sound plays at all, I have no issues with other titles
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Richard Castanon (@CastanonRichard) reported@ancient_adrian @hbomax Go to work. You can watch it when you get home.
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IAmAProfessionalGamer (@IAAPG1) reported@HBOMaxHelp That’s inconvenient. HBOMax has terrible Airplay support, the app won’t find the tv even when other apps can. Why are @LGUS tv’s not supported? Airplay isn’t working so I literally can’t watch ANYTHING!
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Infinity Train Book four: Duet (@InfinityTrainHB) reported@Negaboss2000 @hbomax They are not to help out because they cancelled the show.
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Albert Penello (@albertpenello) reportedDoes anyone know what time Godzilla vs. Kong releases on @hbomax? I'm *hoping* 12am EST so maybe I can watch it earlier on the west coast. Hopefully not tomorrow AM or I won't be able to focus at work...
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MultiverseMedia (Asher) (@multiversemedi5) reported@realamberheard @snydercut @hbomax You are the worst part of the film
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Aaron Roetcisoender (@AaronRoots427) reported@elbowpenguin @hbomax I checked last night and it's still not on there. They keep saying it is. @hbomax FIX IT
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Ultra Krav Maga (@ultrakravmaga) reported@realamberheard @snydercut @hbomax Worst thing in it was you you lying scumbag
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Luis Valverde (@levalverde1) reported@wbpictures #RestoreTheSnyderVerse via @hbomax You can even #ReleaseTheAyerCut and make it a platform exclusive. Capitalize on your terrible decisions.
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Michael Nuss (@feelaokay) reported@HBOMaxHelp I have HBOMax on a Chromebook, Chromecast Ultra, Pixel 5G, and PC Laptop. All shows and movies work fine, however when i select "Last Week Tonight with John Oliver" it says "We’re having issues connecting to HBO Max right now. Please try again." It happens on all devices.
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King Kemp (@KEMPSAIDWHAT) reportedMaybe its just the Tech in me, but the @hbomax UI is God Awful.
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Bill Deger (@muwxguy) reportedThe best part or @hbomax’s documentary series “Q: Into The Storm” so far is the filmmaker cursing out Skype for technical issues before interviewing someone. #relatable
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Hi, I am Daniel (@bigbroncosfan) reported@hbomax @ATTHelp How do I get log on help? I have a subscription but having big problems logging in. HELP
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A.J Threet (@AjthreetJ) reported@GodzillaVsKong @hbomax Hope this MonsterVerse movie is good and have enough human characters to do all the work. We seriously need a Mothra movie after this. Let alone bringing back Lt. Ford Brody and his family. Personally a soldier is more fun than a couple of monarch geeks! #ContinueTheMonsterverse
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orlando (@operez6878) reported@HBOMaxHelp No I play other content and have no issue with sound only that title seems to have no sound, no external sound hooked up
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Zoro (@GloZoro) reported@HBOMaxHelp will this white line for Samsung TVs problem get fixed before the release of King Kong vs Godzilla? I really wouldn’t want this problem to ruin the whole experience for me and my family