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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (29%)
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Buffering (26%)
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Sign in (24%)
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Crashing (19%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Genoa |
Buffering | |
| Atlanta |
Playback Issues | |
| Washington, D.C. |
Playback Issues | |
| Hickory |
Buffering | |
 Mexico City |
Buffering | |
 Lagoa da Prata |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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ebyron
(@ebyron) reported
@HBOMaxHelp I can't be the first one to notice this and suggest a fix.
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Adieu
(@blue_adieu) reported
@codycraft16 @hbomax @HouseofDragon Not the issue. My interest in that world was snuffed out.
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Hisoka ⭐️—__—💧
(@Hisokalm) reported
@hbomax literally fix all of your apps, they are not user friendly. Why the hell can’t I find the sign out button on the app on my phone and why do I have to use the app to sign in. Makes no sense. Also on Xbox it sucks because I can never “cont” because the button hard to find.
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Kevin Friedman
(@Kdfrieds) reported
.@hbomax Our LG tv cannot stream a movie for more than 10min without the app timing out. The only solution is to reset the app every 10min. Have any suggestions on how to fix this?
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🧸.
(@angelenoel_) reported
@HBOMaxHelp It freezes on anything I use. My PlayStation , MacBook, phone, and Roku I just need y’all to fix the program or something because it’s always glitching and freezing then I’d have to restart the whole app it gets very annoying
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jamiefield⚽️LFC❤️
(@jamieloopyfield) reported
@aaronpender77 @DiscussingFilm @hbomax quality bro
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𝒇𝒆𝒍𝒊𝒙
(@3seokart_twt) reported
@halsey @hbomax Guys help me, can someone lend me the HBOMAX so I can watch?
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Nicole Strada
(@nothowmommadoes) reported
@hbomax I am trying to watch the many saints of Newark, and there’s a prompt to access All of HBO max, which I thought I already had for fifteen bucks a month. The button is unclickable on my iPhone. Can you please fix so I can see this movie?
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ebyron
(@ebyron) reported
@HBOMaxHelp Can you fix that the cursor never disappears in full screen mode? M1 MacOS 11.6 - Chrome Browser Version 94.0.4606.61 (Official Build) (arm64)
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Brian Jensen
(@Evangelion217) reported
@STEVERODGERS91 @hbomax @HouseofDragon The final two seasons were terrible, but look at the buzz and reaction towards House of the Dragon right now. It’s proof that this franchise isn’t dying anytime soon.
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Byron
(@byronemes) reported
@hbomax @HouseofDragon We hope ‘till there you guys have fixed the subtitles problem on the @HBOMaxBR
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Pumpkin Spice Ramen
(@EpinardGuard) reported
@hbomax Can you guys just make the app work?
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Kevin Friedman
(@Kdfrieds) reported
@HBOMaxHelp Unfortunately, after completing all of the suggested steps (hbo ax update, lg tv reset, uninstall and reinstall, lg firmware update), the issue persists. The app is pretty much unusable. Any suggestions?
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NameCannotBeBlank
(@StretfordKnigh1) reported
@hbomax @DCpeacemaker That man and woman were the worst characters in TSS. I can't believe they've been given such prominent roles in a spin-off. As if it wasn't bad enough the disrespect they showed Waller, how could they realistically speak to a member of TSS like that and get away with it? Awful
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DebrovZ
(@AhmedDebrovZ) reported
@tommysawtooth @hbomax @HouseofDragon lmfao, its one of the worst tv shows in recent years bruh
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swork1
(@swork_) reported
@zlink01 @hbomax @HouseofDragon They really picked the worst house lol
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Clarkey🇬🇧
(@JamesCl00260141) reported
@MsDarbs49 @capeofjustice @hbomax God help us ..
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Sainte Beatrix
(@BeatrixSainte) reported
@HouseofDragon @HBO @hbomax but you killed season 7 and 8 in a terrible way.
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amaru
(@Amarustallings) reported
I’ve been binge watching @truTVjokers on @hbomax all day pls help
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zichri little
(@zichrilittle) reported
@hbomax please…please I am begging you to fix your website I’ll even give you a kiss if you do I just wanna watch South Park with my friend but it consistently stops and says can’t play title and I would like to remind once again that I shall give you one kiss if you do
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LanternAlex
(@LanternAlex) reported
@UniteTheLeague @hbomax @DCpeacemaker What work?
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Nikki - #SaveProdigalSon
(@NHaf13) reported
Friendly reminder that #ProdigalSon still needs saving and we want you to help @hbomax. The fans have been fighting for over 4 months and have shown how much we want it back! Please #SaveProdigalSon
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Mari’s birthday month🎃💜
(@MarkaylaEngland) reported
@HBOMaxHelp every time I click on a movie or episode of a show, it says “can’t play title”. Is there a bug in the app? Plz help me😭
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Not me
(@zcat03) reported
@Roku @help_roku I upgraded from HBOMax $99 PKG to the $149 PKG and now it doesn't work. I contacted @HBOMaxHelp And we worked through all their steps. Please advise.
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Cy
(@CyJosh5) reported
@MTFIII @PolitoThomas @hbomax y’all pen that down ASAP and get to work!!!!!!!!!!!!
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Joe
(@joemnla) reported
@hbomax @HouseofDragon As long as they kept anyone who had anything to do with the gawd awful last 2 seasons of #GameOfThrones far far away from this show, it may have a chance. And that goes for GRRM. That guy should be home working on his 10 yr book 6 anyway. But I'm sure he's not.🙄
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WhiteBeard
(@emre3294) reported
@hbomax @HouseofDragon Zero hype. We are not fooled second time by grrr martin bullcrap. Terrible writing ****** scenario… nope we will not care. They will newer reach again to game of thrones golden age.
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King Felix
(@Felix74) reported
@hbomax @HouseofDragon Season 8 ruined all future GOT projects for me unless you redo season 8 in anime and fix this ****!
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Sam Spencer
(@packerfansam91) reported
The interest and anticipation over #HouseoftheDragon should serve as a reminder of how big the Targaryen fanbase is among @GameofThrones followers. And how truly abysmally awful the last season of the show went wrong. God bless. @HBO @hbomax
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Chiefs' Twitr
(@KJH3172) reported
@hbomax @HouseofDragon Is the writing as terrible as the last couple seasons of GOT?