HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (35%)
• Crashing (27%)
• Buffering (20%)
• Playback Issues (16%)
• Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Veracruz	Sign in	1 day ago
Paris	Sign in	1 day ago
Sandillon	Crashing	5 days ago
Gland	Playback Issues	12 days ago
Perth	Sign in	13 days ago
Paris	Sign in	26 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Daniel Rey (@begsyourpardon) reported 2 minutes ago

  @ThePackFan12 @hbomax I can see it working. The Guardians played a role in the Martians' powerset/fear of fire long ago. It wouldn't be too much trouble merging the two concepts together for the movieverse. Both Manhunters and Martians are obscure enough from lore anyway towards gen audience

• 
  Evil Dead (@EvilDead) reported 4 minutes ago

  @revecinemas @hbomax help her out.

• 
  Kev (@ItsMeKevs19XX) reported 5 minutes ago

  @AEW @TBSNetwork @hbomax So you got Swerve/Brody which there's no reason to watch cause we all know Swerve winning. Random title match between Mox vs a ROH regular guy lol likr who cares ? Sky vs Saree only reason I would watch is for Saree since Sky is awful and Pac vs Briscoe..meh

• 
  Dudo🇦🇷🇺🇦 (@DudoBusto) reported 5 minutes ago

  @hbomax Terrible spoiler

• 
  Oğu's Al Ghul (@Cry_Zero) reported 6 minutes ago

  @JamesGunn @hbomax This looks terrible….why is guy blonde? Why is hal90 years old? Why does his suit look like hes wearing a normal jacket?

• 
  Kerrie (@kerried72) reported 7 minutes ago

  @omgsidewalks @hbomax is the worst. 6 m+ ads in one movie.

• 
  Nate (@PsychoNigiri) reported 7 minutes ago

  @hbomax Other than Sinestro looking terrible this was actually a pretty good trailer.

• 
  Jennifer Aspen (@JenniferCAspen) reported 8 minutes ago

  But if you are producing 15 min instead of 30, do you get paid half? Or are you doing half the work but getting paid the same per episode? @hbomax

• 
  Nicoolio (@nicoolio_gp) reported 8 minutes ago

  @JamesGunn @hbomax As a Green Lantern fan, this is just overwhelmingly disappointing to see. I like the casting, especially Kyle Chandler. But the overall direction is a mistake. Too many problems to address in a single post. Show might've been better suited as a Martian Manhunter story instead...

• 
  dj sensitive **** (@jelvis8) reported 9 minutes ago

  dear @hbomax I pay to subscribe to your services the spring breakers audio is not synching with the video properly. I clicked another video and the audio was in synch it is just spring breakers I am trying to watch it please fix it

• 
  comrade | #1 trinity santos apologist (@awfulbliss_) reported 12 minutes ago

  @hbomax there’s still time to fix this btw!! we’re still gonna be pissed, but it’s better than pretending like you haven’t seen the influx of tweets calling you out <3

• 
  Robserobtor (@Bumpy_Smoothie) reported 15 minutes ago

  @JamesGunn @hbomax I’m begging you please stop with the TV shows and focus on quality movies. You can have SOME TV shows but not half of your projects.

• 
  CM (@MrChrisMetler) reported 15 minutes ago

  @hbomax @HBO Looks god awful. Much like post-hiatus Curb seasons.

• 
  Someone (@Someone60752474) reported 17 minutes ago

  @hbomax just getting exactly same ad multiple times in a row. Don't you guys have AI or something to help ya find more ads to play?

• 
  alt! (@this_ismy_alt) reported 19 minutes ago

  @LewisYatesOfcl @AEW @hbomax Hangman retuning on Collision is some nasty work

• 
  Lucky (@ThatSpeshoGuy) reported 19 minutes ago

  @hbomax fix your dog **** app. You're the only service that constantly has to stop and load making it impossible to watch synced movies in a long distance relationship. Your selection is sub-par, Euphoria was your #1 and was horrible, and your platform performs like elder *****

• 
  Four Shades ♠️❤️♣️♦️ (@NorCalDR) reported 21 minutes ago

  @hbomax My ISP (Greenfield Communication) recently had a DDoS and said they have done all they can. It is an ongoing geolocation server issue with the streaming providers themselves (HBOMAX) and they already have everything they need from Greenfield. Can anyone please help?

• 
  lalita (@dearconfessor_) reported 28 minutes ago

  @mohansfae @hbomax obviously a lot of issues here but can i be petty and complain about putting her in cutesy white sneakers, a recipe for absolute disaster in a ******* ED?? #notmysamira

• 
  Ms Kris Clark (@2024CKCSWHFFAN) reported 30 minutes ago

  @DiscoveryID @hbomax saw this. Feel so sorry for this officer. Am glad he is back to work

• 
  Geofutures (@Geofutures) reported 32 minutes ago

  @hbomaxhelp Yes, I've done those things. A help person had me test it on another device, and the captions in fact continue there, unlike on the TV + streaming combo.

• 
  Josh Idell (@joshidell) reported 32 minutes ago

  @hbomaxhelp @JessieLC24 @hbomax Seems to be fixed now. Just tired of the leaderboard not working on driver cams like 3 weeks in a row. Glad you got it fixed for today.

• 
  Big Bad Brody King (@Brodyxking) reported 34 minutes ago

  @BlkGrlWrestling @TBSNetwork @hbomax You made me think i forgot to go to work…

• 
  Knightmare (@BatsKnightmare) reported 39 minutes ago

  @JamesGunn @HarlowC @hbomax Are you afraid? The answer is yes, I’m afraid this looks awful

• 
  Benson Goone (@Neil_McNeil) reported 45 minutes ago

  @hbomax Y’all need to reimburse her for all the work she did to submit herself.

• 
  Richard MacLean (@RPhilipMacLean) reported 46 minutes ago

  back and basically says: @hbomax 
“Kid, I know you think you’re the punchline. You’re not. You’re the only one who can fix what the ‘real geniuses’ broke because you’re the only one who never stopped caring about the little things — the customers, the back issues,

• 
  Rendered Consequences (@ConsequencesRen) reported 49 minutes ago

  @hbomaxhelp It’s across all devices, please! Two iPhones, a Mac and a PC. You’re a little better than Disney plus though. I have Apple TV, Netflix, Prime Video, even YouTube has better sound quality depending on the channel

• 
  Stu Wright (@StuW87) reported 51 minutes ago

  @hbomax I hope others take heed and move elsewhere, because it’s ridiculous the amount of problems I’ve had with the streaming and constant ads DESPITE PAYING MORE MONEY TO WATCH.

• 
  Raze | ned Iow's malewife 🔪🎻🧗 (@RaiderKing1337) reported 54 minutes ago

  @mohansfae @hbomax You can use entire characters from a copyrighted work in some instances. "Who's Holiday!" was deemed fair use against the Seuss Foundation's lawsuit despite being about Cindy Lou directly. There's a four part test involved in determining fair use.

• 
  🪖 Mr. McThangums 🪖 (@crispystuff1) reported 59 minutes ago

  @hbomax yall need to remove these god awful casino ads from your stream. Cheap and pathetic AI bullshit what the hell is wrong with yall.

• 
  Slippyfireblood87 (@Firebloodjrb) reported 60 minutes ago

  @HouseofDragon @hbomax Cool my issue is the characters are mostly dull