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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (31%)
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Playback Issues (30%)
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Buffering (18%)
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Crashing (18%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chambersburg |
Sign in | |
| Bel Air |
Crashing | |
| Chamois |
Playback Issues | |
| Richmond |
Crashing | |
| Oak Harbor |
Buffering | |
| Bangor |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Charli Moorest
(@bmore_charli) reported
@HBO It's been a few weeks, a few tweets and messages and still no help from @hbomax and @HBOMaxHelp very disappointing!
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El Tiburon Catalan
(@jaro2096) reported
@Jak70760853 @GraceRandolph @hbomax I agree it is a popular franchise, but how popular? It could be a Max Original show or movie series I think it could work especially at a 50million budget
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Charles Booger Hoff
(@IamTheBoogerMan) reported
Hey @hbomax...why tf does your service never freaking work. About to cut it off.
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Mike Denison
(@mikd33) reported
@HBOMaxHelp @cpowerfitness Hi I am also experiencing this on a Samsung smart tv. Is there a fix?
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S.B.
(@s_b__0) reported
@hbomax Mediocre movie because of the terrible editing
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SamWize
(@SamWizeIII) reported
i'm out here advocating for @hbomax to add Generator Rex and help finish The Secret Saturdays. Both are underrated, and the latter never got to finish it's story.
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JP LeRoux
(@WordsByJP) reported
@ChuckEGoods @HBOMaxHelp I guess I’ll just watch it the way the director intended...on my phone, broken up into small chunks, while trying to calm a screaming baby.
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Ake111
(@NYGiant11) reported
@hbomax when are you going to fix the line top left for Samsung TVs using your app. How have you not figured out how to fix this yet?
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Jack Torrance
(@y_redrum0376) reported
@hbomax fix your app.
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Chibueze Anakor
(@ChibuezeAnakor) reported
Anybody else getting weird discoloration issues when watching stuff on @hbomax using the Chromecast with Google TV?
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The Arcadio 🇺🇸🇵🇷🎮🎙📚
(@thearcadio_) reported
@jays_joint @hbomax I felt the story was weak, confusing, and at some points very rushed. Casting was meh IMO. I can't think of anything that was good about the movie, just not as terrible to me as some people said it was.
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Farzan🏴🖤فرزان
(@FarFar61) reported
I like #cult movies & #docuseries. I started watching #heavensgate on @hbomax & I was wondering if there is map of cults in the US? I Googled it & came across @atlasobscura has a Map of America’s Worst Utopias on their website. Not exactly what I was looking for.
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NORTHSTAR
(@adansatekh) reported
@hbomax For ***** sake, fire the writer and director of this movie and hire people who have experience. This was awful
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Rayshawn Archer
(@archer_rayshawn) reported
@AnthonyX_34 @hbomax @HBO Is it working now? Or are u still having an issue?
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Professor Big Brain
(@ProfBigBrain) reported
@HouseofDragon @HBO @hbomax Until you fix season 8 I don’t think anyone cares.
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NariLUX
(@NariyaOhDella) reported
@HouseofDragon @HBO @hbomax This is the worst day to be a targ Stan, I’m mad he even had the audacity to AUDITION FOR THIS ROLE
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Zach
(@papazeems) reported
@HBOMaxHelp it's been over a month. Still have a white line. Should I just let it burn my screen, or can you fix it before KvG and MK become unavailable?
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Ethan T. Perkins
(@Ethantp) reported
@HBOMaxHelp any update regarding the issue between Mortal Kombat and Samsung Smart TVs?!?!
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Ilario Russo
(@Ilario88) reported
@hbomax Mortal Kombatn't. No tournament. Bad trama (about Scorpion and even more). You understand who Cole is after 7'. The awful CGI of Goro...Ah! #RestoreTheSnyderVerse
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justin winfrey
(@sirbiggsalot) reported
@hbomax ,so I've been trying to get this service all day, but because I have hbonow I cant sign into hbomax cuz"email already in use"i tried using my prime credentials but I got nowhere..help please
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Ullash Alchemist
(@__Ullash__) reported
@hbomax worst mortal kombat movie ever, wb is getting a knack foe screwing franchises.
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Nxmusic
(@Nxmusic1) reported
@HBOMaxHelp @hbomax Did you guys fix the ratio issue for Mortal Kombat on Samsung TVs yet?
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KPSPRO
(@EldiablososaE) reported
@hbomax I need some help with streaming from Samsung TV I been getting error message all week
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Logan Gray
(@LoganLeeGray) reported
@HouseofDragon @HBO @hbomax I can’t comprehend how people can be excited for this. We already know how the final story ends, anything they do in this prequel will ultimately lead to the worst series ending of all time.
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Chanti 😷
(@helloChanti) reported
@HouseofDragon @HBO @hbomax Next year fix 🥁🥁🥁
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Greg Stinson
(@GregStinson) reported
@hbomax is terrible. You can tell they went cheap on the servers. It’s like internet streaming in 1998. Buffering buffering buffering
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Deathbed Test
(@deathbedtest) reported
@hbomax When you’re watching a movie and HBO Max stops working is much worse. Fix your damn app!
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Speed Force
(@ChrisCannotPlay) reported
@GraceRandolph Do you have any ideas for a @HBOMax @MKMovie spin-off? It would surely help strengthen the MK brand.
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That other guy
(@Mark_Cip) reported
@hbomax Turned it off, Samsung tv versionis terrible sound wise and that silly white bar..
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Maddie Jaye
(@maddiinthemiddl) reported
@hbomax @HBO this seems a little ridiculous. And I'm not the only customer who's been having this issue. Why do you get to take our $$ but we get no resolution or compensation?!