Is HBO Max down?
No problems detected
If you are having issues, please submit a report below.
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
-
Playback Issues (36%)
-
Sign in (28%)
-
Buffering (18%)
-
Crashing (11%)
-
Video Quality (7%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Los Angeles |
Buffering | |
| Macungie |
Sign in | |
 Jiutepec |
Buffering | |
 Madrid |
Buffering | |
| Fort Myers |
Sign in | |
| Fort Myers |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
Vincent Priceless 🔥
(@GarbageGangHQ) reported
I’m trying to get my Kong on, but @hbomax servers are buckling
-
GunderzThunder
(@GunderzT) reported
Gorilla vs King Kong might be the worst movie since Ishtar Party on #WokeAF @hbomax
-
Nathan
(@nathanc_08) reported
@GodzillaVsKong @hbomax It was awful
-
Brad Willson
(@Maximilian76) reported
@GodzillaVsKong @hbomax It would be great to watch this if @hbomax actually functioned. How can a billion company not have enough servers?
-
Chris Rosenberg
(@ckr1024) reported
If you’re going to promote your big movie @hbomax , maybe made sure you can deliver. Constant buffering making watching #Godzilla vs #Kong impossible. Truly the worst streaming service.
-
Genaro Ramirez
(@GenaroR20836055) reported
@hbomax No wonder the app has such bad reviews, you can’t even manually adjust the quality
-
Azriel
(@KNagpala) reported
@hbomax can you please fix your damn ps4 app? Nothing even attempts to load on my ps4 app so I'm stuck on a smaller screen for my laptop. All I want to do is watch Godzilla vs Kong god damn it
-
Josh Van Dam
(@joshvandam) reported
Hey @hbomax, why is there a white line appearing on the right edge of my tv while watching #GodzillaVsKong ??? Please fix this issue.
-
Pac-Man Sinland MC
(@killuinreallife) reported
If I was a movie studio, I wouldn't allow anything to be released on @hbomax until they spend some money improving their streaming quality. I've got 300mbps here, can stream any other service, while gaming. Can't watch anything on Hbo's service without a problem.
-
ROCTOWN KING
(@BranMinds) reported
@LGUS HOW CAN YOU NOT ALLOW HBO MAX TO BE STREAMED ON YOUR TELEVISIONS??!!! I PAID $2K FOR MY TV AND PURCHASED THE WIRELESS LG SOUNDBAR & LG SPEAKERS. HAVE THE WHOLE FAM DOWN IN THE MOVIE THEATER HYPED FOR KONGvsZILLA ONLY TO BE DISAPPOINTED @hbomax CAN U HELP PLEASE!!🤬🤬😡
-
Craig L Roberts
(@Craigct5) reported
Godzilla vs Kong: easily the worst film I’ve ever seen. Just silly. @hbomax I paid extra for this???
-
League Source
(@shanomac007) reported
Idk if its just me but the HBO Max app on my Playstation is one of the worst experiences of all time. Its constantly clicking and freezing making it so unenviable to watch a movie or anything. Such a shame @hbomax
-
Grumpy Mary Loedding 🏉🇺🇸🇮🇱✝️
(@mary_grumpy) reported
@justpat @tcm @hbomax Sounds good to me! I have no problem with this kind of Synergy #TCMParty
-
Mag the Whisp ★
(@Mag_The_Whisp) reported
@HBOMax WHY WONT YOU LET ME SIGN IN?????
-
Mtn Drew
(@MtnDrew_13) reported
@hbomax Your Xbox app doesn't work. Can't even download it.
-
Mtn Drew
(@MtnDrew_13) reported
Ahhh I really wanted to follow up that awesome episode of Dynamite with Godzilla vs Kong but the @hbomax app for Xbox doesn't work! What a massive, kaiju sized let down.
-
Mr. crippling student loan debt
(@MrCubsSide) reported
@HBOMaxHelp I can’t get Godzilla bs Kong to stream. it either won’t load or I get a solid green screen. Other movies work fine
-
Rach
(@NinjaCakeGirl) reported
@WednesFri @hbomax We were trying to learn how to play the game #SeaOfThieves tonight with a friend & there are just so many issues with gameplay (once the game finally loaded) that we just gave up & will be seeking refunds. No pirate adventures for us 😔
-
keldon johnson simp club
(@Kvng_Louie) reported
@HBOMaxHelp I’m just trying to watch Godzilla vs Kong and your terrible app keeps stuttering. No other apps are giving me any problems. Fix your services.
-
Mufasa 🦁
(@BlessedGamer96) reported
@HBOMaxHelp @hbomax how can I get a refund? Your app isn’t allowing me to sign in.
-
Dan President United Carrier Pigeons AFLCPO
(@danv718) reported
@hbomax How would put 10Mil Americans back to work??????????
-
Clay Moore
(@Claytonmoore) reported
@HBOMaxHelp I can’t log in on any device. Help!
-
Dr. \../
(@BlackSabbath22) reported
@HBOMaxHelp What is the update to fix the white bar on the right side of the screen?
-
Jon
(@EdeltotheMetal) reported
Of cours @hbomax isn’t working again. Why would it? Never had these issues with HBOGo
-
Jacob Vanko
(@JacobVanko) reported
@HBOMaxHelp Great. How do I get refunded for the month? The display error was so distracting we had to rent the film from Amazon (which ALWAYS works correctly) to finish it.
-
Michele Del G
(@micheledelg) reported
@HBOMaxHelp Thank you. My older Apple tv does not support the HBO Max app. This info was not clear. Login issues. Cancelled Amazon HBO & paid $15 on new HBO app just to watch Godzilla. My son was happy, but it was a bit of a letdown to watch on a 20" screen. Not keeping the app.
-
ONGKID
(@Dcasd1) reported
@thatpawshbear @hbomax They’re full of ****. I literally had the King Kong movie freeze, buffer, and start from the beginning like 3 times. This happens to be on no other app and I have a fast connection
-
Grimm_Book
(@Grimm_Book) reported
New @VIZIO tv for the living room, but it doesn’t get @hbomax? One of you need to fix that. And don’t tell me to cast it from my phone. 🙄
-
Froggy
(@FrogLantern) reported
@HBOMaxHelp @falcon1282 I am also experiencing this issue with the white line on the side of my Samsung television.
-
Michael Galli
(@SoCalBIGmike) reported
from
Irvine, California
@HBOMaxHelp @GerrieJoe I have the same problem on my 2018 Samsung 8 Series Smart TV. Never had a problem until you guys did something about a week or two ago.