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HBO Max

HBO Max down or not working? Problems, status and outages

Problems detected

Users are reporting problems related to: buffering, playback issues and sign in.

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

March 30: Problems at HBO Max

HBO Max is having issues since 01:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 34% Buffering (34%)
  • 30% Playback Issues (30%)
  • 20% Sign in (20%)
  • 12% Crashing (12%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Alpena Buffering 2 days ago
Palm City Buffering 2 days ago
Saint-Gildas-de-Rhuys Crashing 4 days ago
Leeds Sign in 4 days ago
Liverpool Sign in 5 days ago
Brackley Sign in 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • dizneephyllis
    just phyllis 🤷🏻‍♀️ (@dizneephyllis) reported

    @DenOfSerpents @hbomax If you haven't used Twitter for customer service questions try it some time….I had a dishwasher issue….I commented to LG and their Twitter rep messaged me and within an hour had sent me a You Tube video that showed me exactly how to fix it and a link if I needed further help.

  • ckinfinite
    Chadd Keim (@ckinfinite) reported

    @HBOMaxHelp any outages showing? Unable to login here in Kansas City. Getting server issue errors.

  • dizneephyllis
    just phyllis 🤷🏻‍♀️ (@dizneephyllis) reported

    @goldmacabre @DenOfSerpents @hbomax It’s not that hard….and also not that quick…..my problem was solved in ten minutes total…..I’d have sat on hold for that long if they even took calls at 3 a.m.

  • ydianax05
    yuridiana☾ (@ydianax05) reported

    Tryna watch the Harry Potter special on @hbomax and it's not working 😭

  • queenhexxus
    GB | QueenHexxus (@queenhexxus) reported

    @hbomax literally who is the narrator for the Harry Potter 29th anniversary special? The worst choice you could have ever chosen. I can’t even watch it. His voice is worse than Charlie Brown’s teacher…

  • gibmafeuer666
    gibmafeuer (@gibmafeuer666) reported

    @Cheese12987 @wbpictures @hbomax and had no problem inviting Oldman and Fiennes. Double standards

  • dizneephyllis
    just phyllis 🤷🏻‍♀️ (@dizneephyllis) reported

    @SockoFrog @hbomax That fixed it…..I had forgotten that this happened before and that was the fix….it’s annoying af

  • dizneephyllis
    just phyllis 🤷🏻‍♀️ (@dizneephyllis) reported

    @SeanSchraidt @DenOfSerpents @hbomax Exactly….DISH customer service isn’t open at that time….someone from HBO contacted me within five minutes and the issue was resolved…..I have found I get much better results from Twitter than traditional customer service.

  • _JDUKE25_
    Justin Duke (@_JDUKE25_) reported

    @HBOMaxHelp I would greatly appreciate it if I could get some help. We’re sitting around trying to get this fixed and waiting on answers.

  • klw2112
    klw2112 (@klw2112) reported

    @hbomax Worst reboot of a series ever. It’s a train wreck.

  • AlexJam91754067
    Alex James (@AlexJam91754067) reported

    @hbomax How hypocritical to create a reunion special celebrating @jk_rowling's work without including her in it. Cancel culture truly is idiotic.

  • ckinfinite
    Chadd Keim (@ckinfinite) reported

    @HBOMaxHelp any outages shower ng? Unable to login here in Kansas City. Getting server issue errors.

  • TJames918
    Tyler James (@TJames918) reported

    @hbomax Sooooo, does anyone else have a problem with the streaming service constantly freezing?

  • DeannaWHAT
    Deanna Rae (@DeannaWHAT) reported

    @hbomax please get the Harry Potter movies to work they stop 40 minutes in. I can’t have a proper marathon.

  • Humbug30X
    Paula Rotolo (@Humbug30X) reported

    @doyle_wizard @leaky @hbomax I was up at 5:00 am and it kept giving me an error until around 8:00. It was so good it made me want to binge all 8 movies.

  • yannasoboujie
    yanna💕 (@yannasoboujie) reported

    ima need for @hbomax to fix the subtitles, im tired of the heavy “er” 😒

  • mimijansen1
    mjansen (@mimijansen1) reported

    @hbomax Please fix those awful scripts! As it stands right now only superfans can watch. I say this with love and hope!

  • HazelJa89703242
    Hazel James🇺🇸 (@HazelJa89703242) reported

    @medwoman1 @Micarla_Carmila @hbomax The problem is you aren't Harry Potter.🤪

  • e_jay1025
    bigfiftty🦂🦂 (@e_jay1025) reported

    @hbomax why can't I watch 1 thing without it stopping? I don't care what it is after 2hrs maybe 2 and a half it will just stop. fix it!

  • gioviandrog
    Giovanna (@gioviandrog) reported

    @HBOMaxHelp I have tried with 3 devices and still doesn't work.

  • mgdonovan74
    anything but GAA (@mgdonovan74) reported

    @wizardingworld @hbomax How can you bring back Dean Thomas who had less than 7 minutes screen time in all the movies and leave out JK Rowling? Terrible decision

  • DJScorpiones
    Scorpionidae (@DJScorpiones) reported

    @caroeveryday @prewitt_dustin @hbomax i hope you take this the right way. CS Lewis, JRR Tolkien - authors are products of their time. If the work is universal (like music, poetry) then it transcends the author. It doesn’t matter if the creator didn’t meet, match current ethics. That’s art - it belongs to “us”.

  • EmilieSalo
    You-Know-Who. *She/Her* (@EmilieSalo) reported

    @prewitt_dustin @hbomax I can still enjoy Potter without supporting comments from Rowling. I had to work to make that happen. I feel like the world owns Harry Potter now, not her. I can't rewrite my memories because of her behavior.

  • aquafinasenpai
    t (@aquafinasenpai) reported

    I feel like ripping my hair out, please give me a job so I can fix your entire company @DCComics @WarnerMedia @hbomax

  • lorsmith321
    Lor Smith (@lorsmith321) reported

    @killercellmate @JoeNatoli1 @hbomax She is awful for having an opinion.

  • MovieCrazeYT
    A.J. (MovieCraze) (@MovieCrazeYT) reported

    @JaydenIsaiah_x @hbomax Ew. You pay for ads? You must have a high tolerance for annoying things. You pay to see commercials AND you defend crappy streaming quality? Yikes!

  • medwoman1
    Tia Will (@medwoman1) reported

    @Micarla_Carmila @hbomax Then we should take it up where it matters, not in defense of someone who needs no help.

  • al0407
    Andre Leao (@al0407) reported

    @GraceRandolph This is the worst decision ever made in the history of cinema! But if they #RestoreTheSnyderVerse on @hbomax i don’t care about hamadaverse!

  • EnvyEyes
    Ze Giggler (@EnvyEyes) reported

    @The_Primal_One @hbomax Cast doesnt like ger. HBOMax doesnt want controversy. She has been dismissed and disowned by random. There was no reason for her to be there making everyone uncomfortable and no place for her in the fandom anymore. Nobody likes her. She's a rather awful person and proud of it.

  • Meliendres
    Melissa Paredes (@Meliendres) reported

    @HBOMaxHelp @important_idle I have the same problem!