HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (36%)
• Buffering (24%)
• Crashing (23%)
• Playback Issues (14%)
• Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Sign in	1 day ago
Frontonas	Video Quality	4 days ago
Montpellier	Playback Issues	12 days ago
Tijuana	Crashing	15 days ago
Le Teil	Playback Issues	15 days ago
Sainte-Marie	Crashing	17 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Damon Moffatt (@MoffattDamon) reported 55 seconds ago

  @hbomax Look if you cant show a semi final or big match without disruption then bugger off and go and sell cakes HBO Max,last 10 minutes of Bath v Exeter and you get technical issues and we cannot watch it.Absolutely Pathetic!

• 
  Da Goof (@PrestonUie) reported 3 minutes ago

  @AEW @WillOspreay @hbomax THE AWFUL WAFFLE

• 
  Brian Streleckis is only on X for Wario64 deals (@BTStreleckis) reported 5 minutes ago

  @hbomaxhelp I felt like watching the replay of AEW Revolution 2026, which I had no issues watching live when it aired. The replay on Max has audio sync issues from the start, which I've heard other people have? Can this be fixed?

• 
  Kelly (@dumpthistruck) reported 5 minutes ago

  @DiscoveryID @hbomax Terrible choice including current feedie @quirkyloverosee #quirkyloverosee in this. She's promoted so many terrible things and you clearly didn't do your research. She's out here GIDDY and somebody DIED.

• 
  Winners Take All 🏁 (@P1Flag) reported 7 minutes ago

  @DerekDeedok @hbomax No ads and no issues on the FIAWEC+ app and subscription

• 
  dj sensitive **** (@jelvis8) reported 7 minutes ago

  Hey @hbomax can you please fix the improperly synched audio and video of Spring Breakers on your platform . This is not what I pay for Hbo Max for , a not functioning movie.

• 
  Javakannigit (@javakannigit) reported 10 minutes ago

  @JamesGunn @hbomax I'm afraid it's going to be awful

• 
  Stringer Bell 🤨 (@TheBFLSpeaks) reported 13 minutes ago

  My daughter asked to watch a show with me tonight and it's only on Disney+. I got excited because she's usually running around doing her own thing. She's 6, almost 7, so she's finding all kinds of new things to do, but tonight, it was father daughter time! We get settled in, and what do you know, Disney+ is still doing the same thing I've called and complained about. It's beyond frustrating. We've been customers since inception, but tonight I had to pull the trigger and cancel it. When you can't do something as simple as watch a streaming service because you can't "update your household," it's frustrating as hell. Bye, @DisneyPlus. Bye, @hulu. Bye, @hbomax. Fix your service!

• 
  Michael Descala (@FrostGiant44) reported 14 minutes ago

  @nerdist @netflix @hbomax little help here please!

• 
  GGTHNX (@goodgamethanks) reported 16 minutes ago

  @JamesGunn @hbomax I'm afraid that this looks terrible.

• 
  CL Art111 - freelance traditional artist (@callumlyal73631) reported 16 minutes ago

  @TheMetalPod @hbomax Well he must really hate his father which is a coincidence because the writer Tom King also has daddy issues with James Gunn so I‘m seeing an echo chamber

• 
  Lucky (@ThatSpeshoGuy) reported 18 minutes ago

  @hbomax fix your dog **** app. You're the only service that constantly has to stop and load making it impossible to watch synced movies in a long distance relationship. Your selection is sub-par, Euphoria was your #1 and was horrible, and your platform performs like elder *****

• 
  seglass ni tonday (@marcellsabitzer) reported 20 minutes ago

  @hbomax @hbomax When I try to log into your app on my TV and watch a movie, it gives an error and I can’t watch it. Why is this happening?

• 
  Brian (@agbullet25) reported 20 minutes ago

  Seriously @hbomax this is BS and flat out a lie for what we pay for when you say no commercials. Fix it and stop showing ads during the @24hoursoflemans

• 
  Big Roman Royal (@bigrome10189) reported 24 minutes ago

  @RivetSoro_ @hbomax @euphoriaHBO This was the worst episode in the show and it’s not even close Hopefully next week is way better

• 
  Jack Logan (@jack4u2b) reported 25 minutes ago

  @hbomax the sound quality is really bad. #FranchOpen

• 
  sir Gregor (@CRB704) reported 25 minutes ago

  @hbomax Is your APP down??? It’s not working

• 
  NueNuee🎙💓✨ (@NuechieBradshaw) reported 26 minutes ago

  @hbomax fix that ******* lagging before I cancel this **** like nino!

• 
  brooke byrne (@brooke_byrne) reported 26 minutes ago

  @NotKateByrne I was going to mention @hulu directly but then I realized @hbomax does it too. I’m hoping by tagging them they see their errors. Hulu also has to stop playing whatever they feel like when you fall asleep to something and it ends, but one battle at a time

• 
  Jay (@AvengerUpsilon) reported 26 minutes ago

  @hbomax Looks ******* awful.

• 
  SMACKTALKER SKYWALKER (@AiR_WaRFaRE) reported 29 minutes ago

  @hbomaxhelp I purchased Double or Nothing and I’m not able to watch the replay. It says “add to list”. How can I fix this?

• 
  Michael Brand (@michaelbrandorg) reported 34 minutes ago

  @hbomaxhelp On @roku, can't get MTL-CAR hockey game. Erroneous message, "Event has ended". Have a fix?

• 
  abideintheshadow (@abideintheshad1) reported 37 minutes ago

  @rolandgarros @rolandgarros Tennis fans shouldn't have to work this hard to follow a tournament. If you're going to invest in Grand Slam coverage, make it easier to actually watch the matches.@hbomax tennis coverage is terrible. Tennis fans deserve better.

• 
  Dave Holland (@DaveH88987147) reported 37 minutes ago

  @hbomaxhelp It was not on the Apple TV nor the LG TV app at the time. A few people on X noted this issue. The match was classified as “completed” and available for replay when it wasn’t completed. This was clearly a technical issue on HBO.

• 
  HH🐿🇺🇸🐾 (@HHluvscritters) reported 39 minutes ago

  @AndyFromAustin @hbomax @HBO Having the same problem through Roku

• 
  .Gi. (@lahoztia_) reported 46 minutes ago

  @hbomax Is anyone else having issues finding the French Open matches on Max? The navigation is really confusing right now.

• 
  Reese Futch (@music_freak24) reported 49 minutes ago

  @hbomaxhelp but isn’t that still an ad? being able to skip isn’t the issue, i shouldn’t have to see an advertisement if im paying for zero advertisements.

• 
  Anna-Lena (@AnnaLenaSthl1) reported 51 minutes ago

  @horizontalviews @hbomax I love tennis too but it’s unwatchable now 💔 This is the worst tennis viewing experience I’ve ever had. During one match today there were seven ad breaks in just an hour. In tennis. A sport built around rhythm, tension and momentum. I ended my subscription.

• 
  Pdubhtown (@Playa1Zero) reported 56 minutes ago

  @hbomax @StuartFails This looks absolutely awful.

• 
  Gene Stoker (@GeneStoker) reported 56 minutes ago

  One more episode of #Euphoria on @hbomax and it's over!! This season is just awful to watch. I give it... 👎👎👎👎👎