HBO Max status: streaming issues and outage reports
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Full Outage Map
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Buffering (37%)
- Playback Issues (27%)
- Sign in (22%)
- Crashing (10%)
- Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Jordan
|
Buffering | 9 hours ago |
|
Boston
|
Sign in | 2 days ago |
|
Omaha
|
Buffering | 5 days ago |
 Birmingham
|
Sign in | 5 days ago |
 Schongau
|
Sign in | 6 days ago |
|
Hollywood
|
Buffering | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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oakstir (@oakstir1) reported@hbomax Is you app terrible on all android tablets or just my 2?
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linds (@bluth_lindsay) reported@msmooonny @hbomax 😭😭😭😭😭 it’s not even about the episodes it’s about supriya ganesh leaving 😞 but dr mohan really has been given the worst treatment this season idk it’s a mess all around
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George G (@GeorgeG92483038) reported@hbomaxhelp I can barely stream anything and watch it. Keep having to stop and start because the audio is not in sync with the video. Please fix this issue.
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TheRealChiste (@TheRealChiste) reported@alissaTweets @hbomax @TonyKhan Highly doubt it. I once had a streaming issue with another service that wouldn't refund me, so I unsubscribed next day.
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Kevin (@GoatHCW) reported@hbomaxhelp hello? I paid 39.99 for AEW PPV only for it not to work. Will you be issuing refunds?
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Veritas Libertas (@VeritasLiberta8) reportedHey @hbomax fix your audio
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Abby Love (@abbylove07) reported@hbomaxhelp we purchased the AEW PPV and couldn’t watch it at all kept giving us errors and have been on support for an hour and a half online we want a refund of our money plz help
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ProfessorHulk52⚾🏈🏀 (@professor5269) reportedThe worst streaming app by far is @hbomax @HBO
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kevin carter (@kevinc2415) reported@hbomaxhelp im on roku and its still not working correctly.
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coach mack (@onceugomack) reported@hbomaxhelp audio keeps cutting out on the March madness games. No need to respond just fix it
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ROC (@RoCraken) reported@hbomax literally worst interface ever. What am I paying for?
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Dingus McKringus (@your_worm) reported@AEW @hbomax I just want my stupid $42.19. Please. I dont understand why this is such a hassle. I paid for a product that did not work. Times are too tough for me to just forget about 40 dollars. Can someone please help me out here? @TonyKhan ?
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Josh Hayes (@perpetual_hayes) reported@hbomaxhelp The audio for #AEWRevolution has never synced up with the video. The problem seems to have been there since the main show started after the Zero Hour pre-show. I’ve tried exiting the app and restarting the show a few times, fast-forwarding, pausing, etc.
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Flash (@FnrawFlash) reported@aaronrift @hbomax I’m using DAZN and that seems to work good
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blah blah blah ok nice 👍 (@Markfel49566643) reported@sky @hbomax sky login process please
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Miku (@canthinkofaidea) reported@hbomax Fix the Aew stream wtf
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Sterek Gaming (@SterekGaming) reportedEven HBO Max Brazil is leaving out Mohan already and the season not even done yet. WHAT IS YOUR PROBLEM @HBO @hbomax
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Frank Castle (@MrSpacely313) reported@hbomax please fix the audio on @aew Revolution. It’s so hard to watch. We all paid for this. We deserve better. #AEWRevolution @TonyKhan
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Rowdy Ralph (@IamRowdyRalph) reported@hbomax is terrible for watching basketball. The stream sucks.
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louphoria (@GetLoussss) reported@hbomaxhelp Ive tried that throughout the whole event, its still not working, i would like a refund at this point
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“Marky” Mark K. Fabe ✡️ (@MarkyKFabe) reported@marykayfabe @hbomax @AEW It’s annoying because we have a Vizio TV that has the app, but for whatever reason, yo can’t watch the PPVs on Vizio. Never had an issue watching with the Xbox before. Very odd
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Rajiv (@TheRajiv8) reportedI hade to request a refund from @Apple for the **** show that is @hbomax showing #AEWRevolution just bought it on YouTube and it’s working beautifully there. @hbomaxhelp get it together and hopefully Apple approves the refund because of how terrible the experience was on your app
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Jason Ader (@TheJasinator) reportedHow to save Paramount and Warner Brothers? Rebrand #DavidEllison Replace @paramountplus and @hbomax with simply HBO which stands for... Home Box Office. HBO Netflix YouTube This should be the big 3. Studios have become silos and force people to take sides. YouTube and Netflix, even Amazon, are not studios, they are brands. The names have become the product. Netflix is used for streaming like Kleenex is used for tissues. HBO could easily be the "generic" rebrand people reach for. Already known for high-quality TV, it's simple and self explanatory without having to ask, what does Paramount own again? What does Warner Brothers own? Plus and Max descriptions are 20th century marketing. Lose them or lose the business. IMHO 😎
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Checo (@checotoldyou) reported@USMNT @ussoccer @hbomax Yall batter take Pepi to the World Cup. If not, imma ******* crash out!
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Annie (@annlau613) reported@hbomax Is this gonna be as crazy as Baby Reindeer because that show was like a car crash I couldn't look away from
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Virtual Photographer...sometimes (@mangAman_vp) reported@hbomax - Might be a new stream service here in the UK, but damn it's awful. Just watched Batman v Superman, and the quality was like bad dvd quality, and it changed aspect ratio...frequently. Never, ever had that in my life. 1 month sub, quit.
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Chris Irving (@MushroomChris) reported@EE @tntsports @hbomax I currently have my TNT sports subscription through EE but when I use my discovery + login on the HBOMax app it says I do not have any subscriptions. How do I get this resolved?
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Eli (@guevanex) reportedFix the stream @hbomax @AEW unwatchable with audio delay
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ShaneSays (@ShaneSaysFF) reported@BorisVagner @hbomax Just glitchy, algorithm sucks, always has issues when you stop and restart shows and then tonight's AEW PPV disaster
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Onur Ç. (@BlackmaxOnur) reported@wbd @HBO @hbomax Congratulations! Thanks to you, the entire Harry Potter franchise has become a laughingstock. Every day there are mocking edits, and you don't care about these complaints at all! You're awful, absolutely awful!