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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (33%)
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Buffering (29%)
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Sign in (19%)
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Crashing (15%)
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Video Quality (5%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rowlett |
Crashing | |
 Paris |
Buffering | |
| Aurora |
Sign in | |
| Écully |
Crashing | |
| Washington, D.C. |
Sign in | |
 El Pueblito |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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N@Y
(@DungeonDealer) reported
@hbomax fix your app or give people their money back fam
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Angel1671_99
(@angel1671_99) reported
@hbomax I was in the middle of watching Friends and suddenly got kicked out and can only get error message now. What the heck
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A$APMaster
(@Dondeenie) reported
@D3rpyGhost @OweeeeenDennis @hbomax Tell them to go get help
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EhimyCD
(@EhimyCD) reported
@hbomax Id love to but every time I try to it gives me an error, already done all the typical things
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🌲☃️❄️𝕂𝕒𝕣𝕝𝕒❄️☃️🌲
(@GenXAquarius) reported
@Traitor_Warrior @hbomax I’d it doesn’t work cancel the current subscription and resign up.
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#FireLynn
(@ohmarhernandez) reported
@hbomax fix your app on PS4 bruh
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Nonchalant™
(@IBeSwyft) reported
@hbomax having trouble with my firestick app, it takes up to a minute or more to load and or play a movies, can you help with this?
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Ho Why Is You Here?
(@2dollarss) reported
@hbomax has the worst media player interface in the PLANET
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🎃👻🧛🏼♀️Court🦇🧟♀️💀
(@Holmesblazer) reported
@HBOMaxHelp Using the Amazon Firestick. It seems to be very random! Some things work fine and others give the error.
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ElCoqui121 🌹
(@elcoqui121) reported
@HBOMaxHelp Iphone and ps4 I get the same error and for multiple titles
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DeSantis Is Lying About Covid
(@Joy_2020) reported
@FlightAttendant Oh well at least you found it. I’m so disgusted with @hbomax . It’s been a disaster. When I think of the @Sethrogen pickle movie and #TheFlightAttendant all I can think of is how awful HBO has become.
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Social distancing writer/photographer from TX
(@marcus_sabom) reported
Really wish these whiny directors complaining about the decision @hbomax made to stream all their big movies next year would remember that there's a deadly global pandemic going around and sitting in a crowded enclosed theater is absolutely the worst idea!!
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Michael Carder
(@SupahMichael) reported
@HBOMaxHelp @finnholiday Having the same problem too...
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Kel Marie
(@kellyybellyy15) reported
@HBOMaxHelp I’m getting errors on a content not available for Silicon Valley, was this taken off hbo max?
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Josh
(@JoshNordt) reported
Love that @hbomax content but god damn your UX is awful
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Rolando Alvarado ΣΧ 🦂
(@Ridiculous_Rolo) reported
@hbomax fix your damn app on Apple TV please
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🎃👻🧛🏼♀️Court🦇🧟♀️💀
(@Holmesblazer) reported
@HBOMaxHelp hi, what does it mean when an error code tells you "We can't find this title right now?" I've been watching Doctor Who all day and suddenly it won't play. By randomly picking other titles, some play and some do the error code.
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🌲☃️❄️𝕂𝕒𝕣𝕝𝕒❄️☃️🌲
(@GenXAquarius) reported
@Traitor_Warrior @hbomax Same as HBO. Use your same login
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Benningfield
(@benning17681066) reported
@hbomax hire me I can fix this
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NoPixAfterDark Pod 🎧🎤
(@NoPiXAfterDark) reported
from
Baltimore, Maryland
@hbomax I have an issue with billing who can I contact
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Pat Coyle™
(@PatCoyle817) reported
@hbomax Your UI is awful! Take some tips from @netflix @hulu Constant freezing, having to exit the show to put the next episode on, horrible customer experience. Literally had to unplug my TV 3 times to start the next episode. Yikes.
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Mark Greenwalt Jr
(@Margrnwjr) reported
@hbomax what’s going on with your app it keeps saying it’s having trouble connecting and keeps disconnecting me I checked my connection and Checked my speeds it all worked last night
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Julie McCoy, Cruise Dir. 🦋
(@LetsAllSingJuli) reported
@hbomax Please work out a deal with Roku, then I’ll consider coming back. I refuse to pay for Max and only get HBO, so I cancelled until I get it all on my Roku.
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Mitchell Carroll
(@__mitchelljames) reported
Anyone else having an issue with @hbomax tonight? It kicked me out of my account, then charged my itunes / paypal, but is looking for me to still renew my subcription after being charged? I'm on a season finale of the Sopranos right now heeellllllppppppp
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CameraLassy
(@CameraLassy) reported
@hbomax Why don’t you fix your HBO MAX so everybody can get it on their TV because it’s not available, at least not in Marin County!
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Curmudgeon68
(@Bosco_1990) reported
@hbomax I’m on episode 4 and losing interest fast. She is such a stupid, drunken ***** I just can’t get behind the character. There’s no way she’d be an FA with that much of a drinking problem, either.
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Tabali Tigi
(@tabali_tigi) reported
it gets so frustrating when you're trying to watch media through a streaming service, and the streaming service won't work, forcing you back to piracy, even though you have a streaming service @hbomax
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Marina Marischino
(@hardestcoreest) reported
@hbomax what did yall dooooo?! hbomax no longer is running on my brave browser on Mac. PLZ FIX
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Omar Esparza
(@CoffeeDogsBowie) reported
@hbomax That sounds terrible. Did that brilliant idea come from the same executive who decided to sacrifice your 2021 slate to prop up your failure as a streaming service?
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Mo
(@MartitaO) reported
@hbomax having a problem with freezing while watching on Firestick.