HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Buffering (34%)
• Sign in (34%)
• Crashing (15%)
• Playback Issues (14%)
• Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Poplar	Playback Issues	4 days ago
Dallas	Playback Issues	5 days ago
Denver	Crashing	5 days ago
Irving	Crashing	6 days ago
Deer Park	Buffering	6 days ago
Knoxville	Buffering	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  IAm#6 (@billybatsonwhiz) reported 1 minute ago

  @hbomax @StuartFails I mean, this just sounds awful.

• 
  ‎✰ (@capxluci) reported 2 minutes ago

  @hbomax it’s not too late, you can still fix this #DrMohans3return

• 
  Shella (@modealltypes) reported 8 minutes ago

  @lushmylife613 @hbomax ), so the money situation has not been ideal at all, yet Cassie stayed. She was willing to put in the work herself and contribute, but Nate wanted to be the hero. The dybamics have changed. And now she's working to clear the debt.They love each other to the best of their ability

• 
  Zhy Ku ❁ (@zhy_ku) reported 8 minutes ago

  @JamesGunn @hbomax Did you fix it tho

• 
  Mr. T-1000 (@BubbaGimp79) reported 9 minutes ago

  @hbomax This is complete BS. Why can't I just sign in with my provider like I used to be able to. I lost all of my settings because of it. 🤬

• 
  Bonnie (@JohnnyBoyp7g5) reported 10 minutes ago

  @JamesGunn @hbomax Awful color and it’s called a corps for a reason

• 
  Annoying Moderate (@DiscourseBro) reported 11 minutes ago

  @hbomax I’d love if you gave your excellent character Samira Mohan a proper send off instead of expecting us to buy the “oh it’s a revolving door but you’re right it’s still part of her last year I guess she’s just not working that day” bs. Insulting the intelligence of your own audience

• 
  Bigdaddy2gunzzzz (@bigdaddy2gunzzz) reported 17 minutes ago

  @hbomaxhelp @phillyb949 I need help please. My account was taken over and i was being helped through email. Case No. 30616400. I'm getting no more responses with email and would like my account back and the fraudulent charges refunded. Please respond through the email chain with that case no. or dm me.

• 
  legalrealist (Bluesky: legalrealist.bsky.social) (@legalrealist) reported 20 minutes ago

  @ninakokino98 @hbomax And I get why you want to push back on that (but you really can’t after including KIARA, of all characters) … but at the end of the day I think part of the issue is going to be math.

• 
  Drew Griffin (@VenusHeadTrap) reported 20 minutes ago

  @CutSchumacher @hbomax I like your optimism. But as I recall a lot of work was done on A3 assembly. There’s even some muffled dialogue. The BF work print I saw was great and feels like a finished film, but it has that disruptive time code over the picture and borrowed music from popular movies

• 
  Court Of Lore | Marvel, DC, Star Wars, and more (@CourtOfLoreHQ) reported 21 minutes ago

  @ReclaimJoey @JamesGunn @hbomax "only one can wear the ring" I think they are making pretty f'n clear. Why you feel the need to insult a stranger because he doesn't share your opinion is beside me, perhaps you have trouble regulating your emotions? Impulse control issues?

• 
  Adam Santino (@AlgonquinKnight) reported 23 minutes ago

  @SFWsalesgirl @JamesGunn @hbomax Stewart being the main GL isn’t a problem. It’s how these characters are being written.

• 
  Dingus McKringus (@your_worm) reported 23 minutes ago

  On March 15th I ordered @AEW REVOLUTION from @hbomax. The stream did NOT work that night. There are still posts on here confirming that. I paid 42.19. I had to purchase the stream from Amazon so I was out another 50 dollars. I asked for a refund that night. Because I purchased

• 
  Lord Brian Urso, Lead Guitarist of Gideons Mob (@TheMobRules73) reported 25 minutes ago

  @realJacobAirey @JamesGunn @hbomax TOm King is one of the worst "writers" ever to work in comics. utter rubbish. Big man baby.

• 
  Shannon Stringer (@PigzFly_) reported 25 minutes ago

  @hbomax you people have got to fix the issue of the awful loop of doom while trying to sign in with Hulu. It’s happened to me more than once and I finally gave up. Nothing should be this difficult

• 
  Kevin Wade (@kmw0810) reported 25 minutes ago

  @hbomaxhelp @theblueautumn shouldn’t have to go out 4x for one hockey game. fix your streams.

• 
  HaveBlue77 (@HaveBlue77) reported 28 minutes ago

  @hbomax @DCOfficial So, when Supergirl flops, because of the backlash of having hateful people work for you, you’ll know why.

• 
  Cuzzy643 (@cuzzy643) reported 34 minutes ago

  @hbomax Lexie getting outshined by her sister would honestly be her worst nightmare cuz she thought she left that all behind in high school. Cassie might not book the part tho if the find out abt her OF so…

• 
  The Bull (@GregsTheBull) reported 34 minutes ago

  @uaocaptures @hbomax I guess no one saw the terrible last season of Curb

• 
  aemond’s scar🖤 (@aemonds_scar) reported 34 minutes ago

  @hbomax @HBOMax_Nordic nobody wants to work these days

• 
  Synchronicity (@74Synchronicity) reported 36 minutes ago

  Dear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?

• 
  they ruined da pitt for meow meow 🌱 (@ninakokino98) reported 38 minutes ago

  @legalrealist @hbomax yes he lashed out against women ( langdon was dismissed fairly ), yet they won't acknowledge his issue with internal mysoginie

• 
  George G (@GeorgeG92483038) reported 39 minutes ago

  @hbomaxhelp I can barely stream anything and watch it. Keep having to stop and start because the audio is not in sync with the video. Please fix this issue.

• 
  Bigdaddy2gunzzzz (@bigdaddy2gunzzz) reported 42 minutes ago

  @Caseybloys @hbomaxhelp @hbomax Im looking for help regarding an account takeover. Case #30616400. I'm clearly being punked through email with hbo help. It's such an obvious, easy fix, that it seems ridiculous that Id have to go through financial institutions and legal channels.

• 
  Michael Shilling (@MikeShilling) reported 44 minutes ago

  Somehow, the audio is even worse of the @hbomax feed of @AEW #dynasty Please fix it @TonyKhan

• 
  angie♡🇩🇴 (@willowroses) reported 51 minutes ago

  @hbomaxhelp YEAH I NEED HELP TO REINSTATE MY ACCOUNT

• 
  Republican No More (@SadRepublican75) reported 57 minutes ago

  @hbomaxhelp Your stream sucks fix it!!!

• 
  Raphael De La Soul (@Jonnz5Jonn) reported 59 minutes ago

  @Mcil9518 @JamesGunn @hbomax Then debate why I’m wrong? Ya’ll get on here to just complain, not actually debate. I’m not trying to disrespect you, just explaining my position. A green lantern story deals with primarily that lantern and their issues/concern. A corps story typically involves a group of them.

• 
  Gerald Dean (@Loser_Pot_tard) reported 59 minutes ago

  @hbomax This crappy service is constantly down. Worst streaming service of the bunch.

• 
  Marly (@marheaux) reported 59 minutes ago

  @hbomax this better be gay AF or we gon have a problem