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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (29%)
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Buffering (27%)
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Sign in (22%)
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Crashing (19%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Philadelphia |
Sign in | |
 Berlin |
Playback Issues | |
| Queens |
Buffering | |
| Groß-Umstadt |
Playback Issues | |
| Hamburg |
Video Quality | |
| Pittsburgh |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie Carrillo
(@CharlieC_3) reported
@HBOMaxHelp It didn't work.
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ElongatedMuskrat
(@Muskrat42069) reported
@HBOMaxHelp The HBO max app on Apple TV just says “sorry we are having trouble communicating with the service. Please try again”. Restarting the device doesn’t help.
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ELITE FORCE
(@ELITEFORCE_LA) reported
Dropped out of #TheLastOfUs about 20 minutes into Episode 3. Garbage. #bellaramsey is terrible casting, and it’s ******* boring. @hbomax FAIL.
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Jean
(@JeanJuegaa) reported
@JoanR73 @TheLastofUsHBO @hbomax That is what I was thinking the whole scene LMAO. i have some trust issues lol.
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Ahmed
(@mr_plaguetv) reported
@TheLastofUsHBO @hbomax The worst episode because of those two: 《frank and bill》. We dont want to see how they are kissing or f.. each other, we just want to see the bloater, the hunters, ellie and joel and and and... So plz stop making this show like what u did on ep 03
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Brian Lasley
(@Lasleysays) reported
@GinaGrad @hbomax The watchmen might be the worst show I’ve ever seen
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Levi Ritchie
(@ThadiousJayble) reported
How is it that every app's subtitles suck? @hbomax subs get cut off, @Crunchyroll subs aren't on at the beginning of the episode and then switch to a different language when I start the next episode, @Funimation subs just straight up don't work on some episodes.
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Marcus McTrollin
(@MarcusTrollin) reported
@mrhomg @TheLastofUsHBO @hbomax Mariah you get mad easily don’t you. I can tell. And you’re a lib? That’s the worst possible scenario for a woman. Men definitely don’t like you.
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Smila Ormond 🇮🇱🇺🇸🇺🇦✡️
(@OrmondSmila) reported
@JaysonMoriarty @TheLastofUsHBO @hbomax There is something broken inside of you.
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MasterOfCoin
(@MasterOfCoinAMC) reported
@RbiTriple @hbomax Terrible episode
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Ben
(@Irving4Ben) reported
@TheLastofUsHBO @hbomax This was an unnecessary whole hour. Disregard bill and Frank, easily could of showed their love story within 20 mins. Just wasted a whole hour when I would of loved to have Joel and Ellie meet up with Bill and help them get through to the car!
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Chase Cross ☂️🇺🇦🐀
(@chaseacross) reported
@TheLastofUsHBO @hbomax You sonsofbitches have broken me in TWAIN. 😭😭😭
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hot dentist
(@hotdentist82) reported
@CloudG3M @TheLastofUsHBO @hbomax literally all people have been saying until this episode was how "faithful" it is to the games but now it's suddenly a problem because they diverged from the games to humanize two minor gay characters, make it make sense lmao
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Mado Elfarsi
(@Mado_Elfarsi) reported
@TheLastofUsHBO @hbomax I liked Bill from the game way more then this version, thought that i would finally know the favor that Joel did for Bill that was so big that he would fix'em a car for it, this was totally irrelevant , well ... It can't be all good i guess
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Rod ✝️⛪️
(@Erod_307) reported
@TheLastofUsHBO @hbomax Terrible.
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theMoxieArtist 🐱🇲🇽 モクシィ
(@gravityZombieHQ) reported
@d4yx1i9ht @TheLastofUsHBO @hbomax ???? Wth I didn't say anything wrong, I'm okay, I just was saying that with the great quality of the show, I bet they would have adapted these scenes in a cool way, also I said I enjoyed the episode and also I know I can enjoy the game too No necessity to be that aggressive btw🐈
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Nate Whidden
(@WhiddenNate) reported
@UFOFACTORY @hbomax I'm scouring twitter at 12:30 on a work night to see if that episode blew everyone else away. Absolutely incredible hour of TV. I can't remember a single episode of anything that good in a LONG time.
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Infinity Zach
(@Filmzy_) reported
@Deybo_ @hbomax I’m broken after that one
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𝐑𝐚𝐧
(@r_lv14) reported
@TheLastofUsHBO @hbomax WORST SCENE EVER
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UFCTherapy
(@UFCTherapy) reported
@TheLastofUsHBO @hbomax Worst episode so far and it had nothing to do with the game! Go figure 🧐
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Alex
(@Da40Pilot7) reported
@TheLastofUsHBO @hbomax Terrible episode
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DaveAcosta
(@jamesdavidpence) reported
@fakeDonkeyKong @TheLastofUsHBO @hbomax When I first commented on this episode I mentioned that I am for people living their life the way they want. My problem is just throwing a gay scene in that didn't enrich or add something to build upon for the show in my opinion and it also seems those of others is lazy writing.
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Charlie Carrillo
(@CharlieC_3) reported
@HBOMaxHelp The audio for the last of us is all out of sync and in some parts just goes straight silent. Watching on a TLC roku TV. I've already tried signing out and in and re installing the app. Have this issue for every episode. Other shows work just fine
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CPQ-Apollo
(@CPQ_Apollo) reported
@JaysonMoriarty @TheLastofUsHBO @hbomax This episode of the gay of us sucked. Terrible episode absolutely nothing to do with developing the story or main characters. Let's take out 15% of the show to have 2 bearded lumberjacks making out and drinking wine what a joke
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**** Ferguson
(@westcoastrighty) reported
@HBOMaxHelp all the other apps: press downloads, see downloads, play downloads @hbomax app: read these paragraphs and good luck maybe it will work, who knows? tbh, let us know if it works we could use the good news
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Corey Carlisle
(@XsynctricRebelz) reported
@PlayStation can we get a fix for the @hbomax app on the #PS5? There's constant subtitles even when the settings are turned off.
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Melodramatic Fool
(@jeserivan) reported
@merklegroot @hbomax @HBO Nobody cares about your homophobia or your HBO subscription, this episode was about love. If no one loves you that's not our problem.
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jemmagrl
(@jemmagrl) reported
@hbomax @HBO Hi. Same problem as others. I'm watching via Amazon on HBOMax on a computer. Worked perfectly fine the last 2 episodes...nothing has changed with my system...still says "this video is currently unavailable." Is it not released at 9 pm? I'm in PST.
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Cap'N Klink
(@CapKlink) reported
@J5_yourmrwright @TheLastofUsHBO @hbomax See the problem is that the source material gave bill a point. Bill helped them get out. In this he is dwad before they get there. He will do nothing but leave them keys. So we dont need his whole backstory.
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rob⚫️
(@robdoubleA) reported
@Bouma504 @TheLastofUsHBO @hbomax I also wanted to see the school bloater but knowing how series work, im betting they are saving it for the season finale to show the bloater