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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (31%)
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Playback Issues (29%)
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Buffering (18%)
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Crashing (18%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Seattle |
Sign in | |
| Chambersburg |
Sign in | |
| Bel Air |
Crashing | |
| Chamois |
Playback Issues | |
| Richmond |
Crashing | |
| Oak Harbor |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Rentz
(@Alex_Rentz) reported
@hbomax @TroyBakerVA @clmazin Am I the only one who doesn't have any audio on The Last of Us? The episode recaps and ads are fine, but the actual episodes are silent when I select "English - original" as the language - other languages work. I tried clearing the cache.
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Leah Hill ⚡️
(@LeahWx11) reported
from
St. Louis, Missouri
@HBOMaxHelp Having issues logging in. I get stuck in a loop when logging in through the ATT provider on my Roku. It asks for the sign in code, I provide it, then enter account details. Only to be directed back to the screen asking for the login code. This happens over and over.
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ben
(@Kirilli88) reported
And @CraveCanada did it again.... You really are the worst..... #TheLastOfUs Please @hbomax find an other option for us in Canada
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R G
(@xTheOne777x) reported
@hbomax @TroyBakerVA @clmazin Why is the app not working trying to watch and it’s giving me audio in a black screen or freezing picture?
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Audrey Wilson
(@arkanefrost) reported
@HBOMaxHelp @hbomax I’m using a Samsung series 6. I try to AirPlay from my phone too and it STILL doesn’t work.
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Them-Hulk
(@GrizzledOldKid) reported
@hbomax You made Scooby-Doo without Scooby-Doo and it's complete garbage. @mindykaling congrats on making the worst show in human history
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Golden1ne 🎮
(@golden1ne) reported
@hbomax what is up with your service any big show or movie streaming its always a damn issue
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Brendon Smith🏳️🌈
(@bigdogXVI) reported
@TheLastofUsHBO @hbomax Are we talking 9pm on West Coast or East Coast time? Just making sure I don’t miss it coming home from work #TheLastOfUs
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jazzy
(@onclelejazz) reported
@TheLastofUsHBO @hbomax can they be every friday now instead please? sunday at 9pm is lowkey killing me. i work mondays at 5am :(
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Tomislav Lonjak
(@TSLAV92) reported
@TheLastofUsHBO @hbomax @NickMuir21 imma have to wait till I get home from work to watch 😫😫😫
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CHUCK D
(@SUPERCHUCK830) reported
from
Las Vegas, Nevada
@JapaneseBistro @hbomax Don't waste your time. Awful show bud🤮
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byreezy
(@byreezy2) reported
@hbomax @HBO fix your mobile app. It keeps jumping to the next episode way before the current episode is even done! So annoying
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Rock in Retrospect
(@rockinretropod) reported
@thehustlepod @hbomax Thats preciously the problem of telling anyone’s life and career in only 90 minutes. Bound to leave some things out and it feels somewhat incomplete (notice they didn’t discuss Pat Nixon and most of the 70s for that matter - “Then Came You” etc.).
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Isaac Riggs
(@isaacriggs25) reported
@hbomax When is Hollywood gonna realize that characters are written as themselves for a ******* reason? If you want cool black characters WRITE COOL BLACK CHARACTERS. Turning our beloved characters into something they aren't has and will never work. Catch the ******* hint, Hollywood.
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🧡
(@ayhbentugce) reported
@theweeknd @HBO @hbomax Turkey has declared a fourth level alert state. The "level 4" alarm condition includes an international call for help. #deprem
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a.
(@antracytowa) reported
@HBOMaxHelp When will you fix logging in? It's been 4 days, I still cannot login to my account! And stop! sending! me! links! to your website 'cause there's no solution working out for me.
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Jeff Shuey 🇺🇦🌻- It's still OK to #WearYourMask
(@jshuey) reported
First World Problem - @hbomax needs to do better with their cloud provider. Scaling to demand is NOT their forte. I get it. Load balancing is hard. We do it every day for really big companies. Please scale up your servers. People want to use your service. #FWP #Cloud
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philip
(@sasanov4) reported
@HBOMaxHelp content has trouble buffering and playing
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Abdelilah Saidi
(@Elpeakys) reported
@TheLastofUsHBO @hbomax The worst HBO TV show ever.
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AB
(@TheGameV30) reported
@hbomax your sign in is broken. Trying to sign in through my provider so I can watch on my PS5 & it literally just makes me keep typing in the tv code over & over & over again endlessly. So that’s insanely annoying.
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Rose
(@Sweet_rose94) reported
Has anyone have this problem were spectrum internet just stops working when hbo is playing every freaking time! Annoying af! Internet works with all the other streaming services but not hbo. @hbomax @GetSpectrum @Ask_Spectrum
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Bruh
(@UnstableInferno) reported
@DarkLordSoul @TheLastofUsHBO @hbomax It was the worst episode by far. If they wanna mimic some aspects from the game atleast do it good. Really had a amazing high in episode 3 just to go so low. Sam and Henry ending tho 🔥
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Eric P. Huddleston
(@EricPHuddleston) reported
Does anyone else have streaming problems with @hbomax but not Netflix. HBO has some movies I want to watch, and I pay for it, but the streaming rarely wants to work.
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kyle 🐝
(@yellowjackie09) reported
@TheLastofUsHBO @hbomax Guess you will need my login huh @shaunasknife
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philip
(@sasanov4) reported
fix your website @hbomax
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Marco Polo
(@wheretheyat_tho) reported
@mindykaling @hbomax @velmatheseries Don’t forget the worst rating as well
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xander
(@mascpeterparker) reported
GO AHEAD and renew that the last of us **** and get them to work on season two i can’t take this waiting years for season 2 **** @hbomax get a move on
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Divine_Aizen
(@AizentheGod94) reported
@TheLastofUsHBO @hbomax I'll be working Friday night and I probably won't get to watch it till Sunday cause I usually sleep all day before work every single day 😭
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zalia
(@Terezamendi) reported
@mikeyyy66 @TheLastofUsHBO @hbomax If you have an issue with that stop watching Lmao one of the main characters is a literal *******
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Mosh Jaxey
(@josh1363) reported
I think the there was a glitch and the Grammys and Emmys got switched. I have never heard of #Justlikethat but heard of @AndJustLikeThat on @hbomax