HBO Max down or not working? Problems, status and outages

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Buffering (35%)
• Playback Issues (29%)
• Sign in (20%)
• Crashing (11%)
• Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Bellevue	Buffering	16 hours ago
Alpena	Buffering	6 days ago
Palm City	Buffering	6 days ago
Saint-Gildas-de-Rhuys	Crashing	8 days ago
Leeds	Sign in	8 days ago
Liverpool	Sign in	8 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bryan Sheehan (@BryannSheehann) reported 4 minutes ago

  It’s unreal how many problems @hbomax has on a daily basis might actually be the worst streaming service out currently

• 
  Robin S (@Robobs84) reported 9 minutes ago

  Hey @hbomax- if I pay for a subscription, I’d kinda like to be able to use it when I want. Anyone else having issues?

• 
  azriel (@b0l0gn4ph0b1c) reported 10 minutes ago

  @hbomax YOUR STUPID APP WONT WORK

• 
  🥚 (@ElongatedMusk5) reported 10 minutes ago

  @rissadimond @hbomax Same here. Not working on my phone or TV. #HBOMAXDOWN

• 
  Leo (@aloofleo) reported 10 minutes ago

  @hbomax Thank God! I thought I was the only one with a network problem :D

• 
  Taylor Weston (@Taytmw) reported 11 minutes ago

  @HBOMaxHelp hopefully you can also fix the issue where my videos stop posting and the app resets. It happens all the time. If I get the error message again in post it

• 
  Paris Xavier Pinkney (@pxpgraphics) reported 13 minutes ago from Oakland, California

  Dear Tech Twitter: Please use this #HBOMax positive energy and learn ways to help those struggling in your local community 🤙🏾 The intern and @hbomax will be okay; I think we can agree. US Folks: Spend your #JuneTeenth2021 learning about history and how you help out locally.

• 
  A N N 3 K 0 3 7 7 3 R (@AKGB) reported 14 minutes ago

  @HBOMaxHelp Dear Intern, I once accidentally zeroed out an inventory release for the entire company resulting in the warehouse team not having work the next morning. I got to spend the next morning re-setting up everything. Never did that again.

• 
  DevilynDanger (@DeviLynDanGer) reported 17 minutes ago

  @HBOMaxHelp Is this what is causing the “ Can’t connect to HBO Max” error on the app?

• 
  j e n n (@timburtonchild) reported 18 minutes ago

  @hbomax why the app is not working??? 😭😭😭😭

• 
  Joe the Vaccinated Mask-Wearer (@that_lefty_joe) reported 20 minutes ago

  @HBOMaxHelp (and don't forget, that's a value-return estimate based on getting value from education, not an estimate of pay. The TRUTH is that the student intern is actually paying the college to send them to unpaid work, because the student pays the tuition.)

• 
  fernanda zamora (@ferzamora8) reported 20 minutes ago

  @hbomax Simply not working "couldn't connect" message and "something went wrong" ... when will this be fixed???

• 
  Skillz🕹 (@ItsMadSkillzz) reported 20 minutes ago

  I finally get one day to come home early and relax and of course on the same day @hbomax decides to crash, Can we get it back online?

• 
  daniel (@daniel47047720) reported 23 minutes ago

  @ErikaMonroe_ @hbomax Contact figo_miles on Instagram he can help

• 
  Another Negative (@Just_Listen_0k) reported 24 minutes ago

  @HBOMaxHelp Error: H-0ab57125-8c97-48fc-aefa-8172a42b7c62 What does this meaaan??

• 
  Heppè Le Pew (@Hepp_Knows) reported 29 minutes ago

  @HBOMaxHelp Dear intern, I once was gassing up my WORK car and BS’s with co workers and forget to remove the fuel pump and drove off a couple feet ripping the pump from the quick disconnect. It happens. It’s the @CraigWeekend 😎

• 
  realforeal (@realspill4nem) reported 29 minutes ago

  @hbomax Was literally watching this when your app stopped working , pls fix this is pretty constant and I barley use the app

• 
  DeJohn Eldridge (@Dejohnthebeast) reported 43 minutes ago

  @hbomax why isn’t my HBO Max not working am I the only one?

• 
  Joe the Vaccinated Mask-Wearer (@that_lefty_joe) reported 44 minutes ago

  @HBOMaxHelp Do your pay interns? If they work only 20 hrs per week for three months that's 260 hours for three credits. National average is $556/cr ($1668/class). Thanks s $6.42 an hour, below federal min. If it's full time, $3.21. End unpaid internships.

• 
  •Teniesha•🙃🤍🧐 (@lealeamom) reported 44 minutes ago

  @hbomax app is not working.

• 
  Joe the Vaccinated Mask-Wearer (@that_lefty_joe) reported 46 minutes ago

  @HBOMaxHelp Do you pay your interns? If they work only 20 hrs / week for three months that's 260 hours for three credits. National tuition average is $556/cr ($1668/class). That equates to $6.42 an hour, below federal minimum wage. If it's full time, $3.21. End unpaid internships.

• 
  Aglaica Clawhoof (@ReikCragshot) reported 46 minutes ago from Morgans Point Resort, Texas

  @HBOMaxHelp Seems like whenever I actually want to use hbomax it is having issues. Today it just sits there 3 purple lines repeating over and over.

• 
  Howya Ben (@Smod37) reported 47 minutes ago

  @HBOMaxHelp Most expensive service out there, also the one with the most issues. Where does the money go?

• 
  Dennis Hang (@atx_s2k) reported 47 minutes ago

  @HBOMaxHelp @Rage_JH what about direct website from a computer? it's still not working

• 
  Tempestada Quieta (@bettycarrillo) reported 49 minutes ago

  @HBOMaxHelp all I want to do us watch your quality content but you're making it impossible with your crappy app!

• 
  Hector (@BlazeEffect) reported 53 minutes ago

  @hbomax your max app is down was watching a show and it just stopped and disconnected on its own and now it won’t do anything it just stays on the startup screen with the 3 dots at bottom showing it’s trying to startup and login and run

• 
  BB FAN #1 (@CarlyErinSTAN1) reported 54 minutes ago

  @hbomax your **** is broken, run me that money.

• 
  ✨K e l l y✨ (@gingisnapp) reported 57 minutes ago

  Why do I pay so much for @hbomax when I constantly have connection issues with it 🙄 the world will never know.

• 
  dusty (@dustydotmp4) reported 58 minutes ago

  @hbomax fix your app

• 
  TravelingSnowman (@TravlingSnowman) reported 58 minutes ago from Alafaya Woods, Florida

  @HBOMaxHelp Dear Intern, I once came into work very tired early in the morning and without thinking kept hitting the emergency button under my desk until the police came and asked me what the hell I was doing. It'll be ok!