HBO Max status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Buffering (37%)
- Playback Issues (27%)
- Sign in (22%)
- Crashing (10%)
- Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Sign in | 2 days ago |
 Hilton
|
Buffering | 5 days ago |
|
Jordan
|
Buffering | 5 days ago |
|
Boston
|
Sign in | 7 days ago |
|
Omaha
|
Buffering | 10 days ago |
|
Birmingham
|
Sign in | 10 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
Virtual Photographer...sometimes (@mangAman_vp) reported@hbomax Just a heads up: Using the app in the UK with adds, after adds appear the quality drops badly and you have to stop then restart. Also, the amount of adds in the first 10mins is brutal. Hardly enjoyable.
-
mikegb (@mikegb) reported@hulu @hbomax @DisneyPlus trying to give you money right now and seeing constant errors. Really f'n frustrating when I can't see the end of this basketball game.
-
Alt Mhor (@AltMhor) reported@hbomaxhelp Your app is terrible along with your customer service Subscription will be cancelled soon
-
Gerald Preston (@Ger_Pres) reportedFFS, how hard is it for @tntsports to tell people what to do with the new @hbomax app? Do we open a new account with HBO Max? Do we login to HBO with our existing TNT username/password? Come on, throw us a bone here.
-
OLDSCHOOL 2.0 (@OldSchool2pt0) reported@hbomaxhelp @JdotChilds The sound during the commercials is just awful. Streaming HBO Max March Madness games. Please change the commercial, it has a very annoying sound.
-
Shane Richardson (@IEShane909) reported@hbomax fix your audio on the AEW PPV
-
Veritas Libertas (@VeritasLiberta8) reportedHey @hbomax fix your audio
-
Λ L I . K Λ 🇮🇷 (@AliKa_213) reported@hbomax @DCOfficial We realy hope you fix this mess! We dont want the DCU hal jordan to be a brown old cop instead of a cool green lantern suits up some costume like the new 52... What ever is the idea, do it right! Not like this old ugly stuff !
-
Kayfabe Court (@KayfabeCourt) reported@hbomaxhelp fix the audio on AEW revolution
-
oakstir (@oakstir1) reported@hbomax Is you app terrible on all android tablets or just my 2?
-
Kartik malik (@itsKartikmalik) reported@hbomax @DCOfficial I am huge DC fan since childhood i grew up watching DC And Green Lantern is one of the core parts of DC and Justice League. After watching Trailer i do not have much hope for this project at all. It might be good. Idk what problem does James Gunn have with special effects why he uses physical suits. Especially in Green Lantern. Zack Snyder made better looking Green lantern in his backyard with his iPhone . Green lanterns are space corps why the hell they gave us grounded story.
-
Bret Callahan (@Bret14) reported@hbomaxhelp hey guys the @AEW feed is awful the radio is not working please fix this or refund everyone it's a joke in 2026
-
Brian Roach (@bwroach) reportedDoes anybody else's @hbomax app shut off after 2 episodes of a program? For the past 3 days, everytime after 2 episodes of a show HBOMax says "error no internet connection" even though I still have a high internet connection. What's wrong with the @hbomax app on @xbox?
-
maligator (@kohoccm) reported@LGUS @hbomax Bought an LG stove Dec 2025 — broke within a week. 5 service visits, none fixed it. 4‑hour windows cost me work/pay. Escalations ignored, no callback. LG service is terrible — do your research before buying.
-
Jimmy Midyette 🇺🇸 (@JimmyMidyette) reported@JeremyH418 @hbomax @jk_rowling I doubt it seriously. Between the wokesters who will actively cancel their HBO accounts over it and the distressingly large swath of people freaking out about Snape’s skin color, I suspect it will have trouble finding a big audience.
-
Kakarot (@King003001) reported@JGreenhouseftw @PsychoDad7820 @hbomax There’s no such thing as trans. It’s just men and women. Some men like to pretend to be women and the other way around too. Those are sick people that need help
-
NICK Hudson (@MCConditioner) reported@hbomaxhelp I’m watching it on a laptop on my bed instead of the tv like normal I also missed the first 25 minutes as well, I’m just annoyed I have to jump threw hoops to get something i paid for to work properly
-
Annie (@annlau613) reported@hbomax Is this gonna be as crazy as Baby Reindeer because that show was like a car crash I couldn't look away from
-
the bourgeoisie (@fireboyandel) reported@hbomaxhelp @BuckedGooner Yall better have some overtime pay because EVERYONE is having problems. I’ll be keeping an eye out for my refund.
-
carys (@addievervale) reported@hbomax what hell is your problem what made you think this was a good idea
-
🇺🇸HairForceOne🇺🇸 (@47ShadesOfMaga) reported@hbomax @StreamOnMax Keep going with the woke BULLSHIT on The Pitt, and you’ll lose this viewer and the REST of our ED. Ridiculous. You have a solid, medically accurate (to a point) show, but yet EVERY week, some woke **** slips its way in the episode. This week? ICE And let me inform you if this- Not ONE of us working in a busy ED care if people are LEAVING the EMERGENCY WAITING ROOM for their NON EMERGENCY ISSUES. Jerkoffs.
-
Investigation Discovery (@DiscoveryID) reportedShe knew what he was capable of. She asked for help. She tried to stop it. But without a crime, no one would intervene. And she was left waiting, knowing something terrible might happen. Watch “Evil Lives Here: My Child The Killer” Tuesday on ID and stream on @HBOMax. #EvilLivesHere
-
Bret Callahan (@Bret14) reported@hbomaxhelp hey guys the @AEW feed is awful....the audio doesn't work. Like seriously this is 2026. @TonyKhan you should realize there is an issue.
-
Speed Punk (@SpeedPunk) reported@Vault_Hunter @WWEREALONE @hbomax On Xbox just open the edge browser and try hbomax site login and see if it works that way
-
TomTom (@tleeinlonoke) reported@hbomax 5 episodes of Born to Bowl is simply not going to work. We need much more.
-
aurelia ☆ // 🎞️ (@peaksaturation) reported@addievervale @hbomax maybe a stupid question but are you logged in? it still says sign in/sign up in the corner. some websites are weird and after you sign up it doesn't automatically bring you into your account, you have to sign in separately. it makes no sense 😭 i can see all the eps on my acct!
-
Gustavo Gatsby (@11GustavoGatsby) reportedI’ve been seeing a lot of AI commercials and ads through @hbomax team, @cbdmdusa. Need some help?
-
U Mug (@HardingJay1981) reported@hbomaxhelp so you can't help me then? shall I just delete my subscription ?
-
sam/benny | #justiceforsamira (@bennyandthetops) reported@hbomax i'd rather have samira mohan back than men making women uncomfortable while they're at work
-
Texas Bob (@BasedBob210) reported@hbomax you know this isn’t going to work right??? Why do you guys feel the need to do this to beloved characters for? #BlackSnape