HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 02/08/2026 22:55

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (28%)

    Playback Issues (28%)

  2. Buffering (27%)

    Buffering (27%)

  3. Sign in (22%)

    Sign in (22%)

  4. Crashing (20%)

    Crashing (20%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
NetherlandsUtrecht Buffering
FranceFirminy Crashing
United StatesQueens Video Quality
United StatesColumbia Buffering
CanadaVancouver Crashing
United StatesGenoa Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyBock70 Andy Bock (@AndyBock70) reported

    @hbomax tops my list of worst movies ever.

  • audreywongk audrey wong kennedy (@audreywongk) reported

    @cjkaminski @GKIDSfilms @hbomax I just read online that you can get Japanese audio if you set it to Spanish and then switch it to Japanese/Original in audio settings. Very roundabout but may be a glitch?

  • scohen5725 Stuart Cohen (@scohen5725) reported

    @hbomax Worst movie of 2020

  • cmartellaro cmartellaro (@cmartellaro) reported

    @hbomax For a reported budget of $200 million WW84 was terrible.

  • 68605d02b353441 Phillip Blake (@68605d02b353441) reported

    @hbomax this channel sucks I've had HBO since I've been an adult Now all of a sudden I've got to hsve and account abs sign in to watch something I pay for I'm canceling this crap

  • heylarriss 🪐 (@heylarriss) reported

    @hbomax I need help cancelling my subscription.

  • BurchTennis Dan B (@BurchTennis) reported

    @hbomax Do NOT waste money on this movie at the theater. This is a total bomb with a terrible plot. Very disappointed!

  • Cade175 Cade17 (@Cade175) reported

    @JossaDosBichos @hbomax 24 hours later still not working

  • Sheupe Max Wyner (@Sheupe) reported

    @HBOMaxHelp I’m sick and tired of your automated canned responses. Worst customer service ever!!!!

  • CBCalamity Bombogenesis (@CBCalamity) reported

    @hbomax No. It was terrible.

  • baroque4zion zion🌙💨 (@baroque4zion) reported

    @HBOMaxHelp it did not help at all CL

  • alexjkiley Alex Kiley (@alexjkiley) reported

    @HBOMaxHelp Please Help. I have XFinity tv service with HBO. I can sign in using my primary account on xfinity but after login I receive a message states: Can’t Verify Your Subscription Your Parental Control settings do not allow you to view this Network

  • Mozenator Mozenator '20 (@Mozenator) reported

    @TheyCallMeNels @HBOMaxHelp Same here, same problem

  • alisalih Ali Salih (@alisalih) reported

    @HBOMaxHelp @TheyCallMeNels Yeap. Zero help. Buncha messages to collect data that went nowhere.

  • AntonioFerdi88 AnthonyF (@AntonioFerdi88) reported

    @WonderWomanFilm @warnerbros @hbomax It was worst deal. Horrible movie #WonderWoman . Mess of a story.

  • thejrod_87 Jonathan D Rodriguez (@thejrod_87) reported

    @hbomax I don’t understand it, even disney + has the same issues, is it so hard to upload animated shows with the episodes in the proper order? Smh. It’s a major turn off to even start it. I’m talking about the Batman Animated show, it’s a joke.

  • rittikm005 Rittik Mondal (@rittikm005) reported

    @hbomax Please fix the order or give @dcauwatchtower the responsibility to do so. It's embarrassing tbh 😠

  • JoseJ_DiazN Jose Diaz (@JoseJ_DiazN) reported

    @TheyCallMeNels @HBOMaxHelp Lucky you. Terrible movie.

  • irishcoffee74 Irish Coffee (@irishcoffee74) reported

    @jensolo5 @hbomax No screen is big enough to fix bad writing, nonsensical story and bad CGI.

  • Mozenator Mozenator '20 (@Mozenator) reported

    @HBOMaxHelp @TheyCallMeNels Sounds familiar, same here, they gave me no help..

  • peteNbama Pete Perry (@peteNbama) reported

    @HBOMaxHelp Day 10 update. Roku TV 6-series 55R625. WW84 continues in watchable. Have repeatedly done your suggested fix: uninstall, system restart, reinstall. All other content plays fine. Thank you

  • LeslieNissen Leslie N. (@LeslieNissen) reported

    @HBOMaxHelp I DM'd when originally asked. My issue was kicked upstairs and I'm now waiting for a response. Can't complete a survey when the issue hasn't yet been solved.

  • Cade175 Cade17 (@Cade175) reported

    @hbomax Tried to watch this 14 different times each time it says "can't play title" were having trouble playing this video can I get a refund for until this is up & running?

  • pmendir pmendir (@pmendir) reported

    @hbomax having issues with your Roku app again. This time, continue watching isn’t working again. What are you doing for new customers that are having these issues? Want to comp me a free month? 🤔

  • nutanprabhat nutan n (@nutanprabhat) reported

    @hbomax DC strikes back with another worst movie. Longer version of justice league is the only savior of this franchise.

  • SerpentsOfEdyn MikeK2112 (@SerpentsOfEdyn) reported

    @TheyCallMeNels @HBOMaxHelp It's totally unwatchable even without the glitches. This movie is just plain awful. Had to turn it off less then half way through.

  • Habistance Habsy (@Habistance) reported

    @hbomax It was terrible. Very disappointing. Snoozefest. The first was much much better.

  • tasraz_com tasraz (@tasraz_com) reported

    @hbomax Please don’t, it’s terrible.

  • Cade175 Cade17 (@Cade175) reported

    @HBOMaxHelp @calibre542 Thousands of people are having this issue so stop pretending it's an isolated incident

  • GMaKettle LR King (@GMaKettle) reported

    @hbomax I usually so appreciate Meryl Streep’s work. This one is a huge disappointment. I suffered through the whole thing and still wonder why I bothered. The problem is not the cast ...the premise, the story, the script... you have to give the cast something to work with.... goodness!