HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 02/28/2026 20:10

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (33%)

    Playback Issues (33%)

  2. Buffering (29%)

    Buffering (29%)

  3. Sign in (19%)

    Sign in (19%)

  4. Crashing (15%)

    Crashing (15%)

  5. Video Quality (5%)

    Video Quality (5%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesRowlett Crashing
FranceParis Buffering
United StatesAurora Sign in
FranceÉcully Crashing
United StatesWashington, D.C. Sign in
MexicoEl Pueblito Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • scarson_ Shawn (@scarson_) reported

    @SuperHiveDC @hbomax no problem

  • Kay_Jay1945 Kj.Kj (@Kay_Jay1945) reported

    @hbomax Why is your App not working since yesterday? So frustrating!

  • shoe23 sean shoemaker (@shoe23) reported

    @HBOMaxHelp It’s been a known issue for a while. Over a month at least. And it used to work so whatever you had in place before just roll it back to that. Bingo bango, problem solved.

  • DanteAbstract Mr. Dante (@DanteAbstract) reported from Wheaton-Glenmont, Maryland

    So Warner/HBO have locked up George R.R. Martin and Issa Rae to multi-year 8 figure deals. Dope. More quality content about to come to @hbomax

  • USMC_O311 JAKE (@USMC_O311) reported

    Dear @hbomax, Fix your garbage app. How about a “play from beginning” and increased speed controls for forward and rewind? That way we’re not holding down the reverse button for 15 freakin minutes. Seriously, your app is one of the worst out there.

  • PuppetOfficer Officer Mooney (@PuppetOfficer) reported

    @billrintels @ZachCollier311 @hbomax I mean, Superman, mind you by himself could literally destroy the planet. I can’t help the power the comics gave him and the JL, but nothing Zack gave them is outside the comics. If anything they’re nerfed by comparison.

  • ksfan3742 Chad Silverstein (@ksfan3742) reported

    @HBOMaxHelp Trying to finish watching Justice League on my TCL Roku 4k TV, and it is impossible. Keeps buffering and starting in slow bursts (I'm at 2:37:44). I have reinstalled the app and gotten no improvement. What is the problem?

  • TheNikeGod74 Maddies Daddy (@TheNikeGod74) reported

    HBO Max Act Like **** Sometimes @hbomax Fix This App Jeez Louise

  • waqarpadhiar Waqar Ahmed (@waqarpadhiar) reported

    @the_ansari_boy @wbpictures @hbomax hope so.. movie can be very good... that is the main problem with WB execs... they taught we will hire already proven guys and thats why they move away from what could have been a fantastic Extended universe with brilliant directors...

  • LuckyNum8er7 CG Wright #RestoreTheSnyderVerse (@LuckyNum8er7) reported

    @AllThingsSnyder @hbomax HBOMax want the Snyderverse to continue. It's Warner Media that's causing the problem. Calling our only allies cowards won't helo win any battles

  • justsamuraii SamuraiVT (@justsamuraii) reported

    @HBOMaxHelp I cant make an account, I get this error: cf81a190-d69d-423b-b5f0-0fd24217df39-hboMax What do I do?

  • Funzito Tracy Blackman (@Funzito) reported

    I updated @hbomax and now the movies are skipping Help..... question mark

  • _TomJones Moon Jets (@_TomJones) reported

    @hbomax your Apple TV app is garbage, tried to watch Last Week Tonight last night, it would not respond to my input, and then the app would crash. Crashing is a bad thing, in case you were curious. Also, couldn’t download Snyder Cut on my iPhone (also crashes), could be a feature

  • jaredadairbell Jared Bell 🇺🇸 (@jaredadairbell) reported

    @hbomax please please please update/fix the fast forward/rewind feature on the smart tv’s. Please.

  • tdotrenae just tanesha ✨ (@tdotrenae) reported

    @KesusWalks @hbomax Omg the app is TERRIBLE!

  • NarrXFilms Narr The Misfit 🇯🇲 (@NarrXFilms) reported

    @hbomax please for the grace of all things holy. Add a chapter selection button. How imma rewatch scenes from #zacksnydersjusticeleague and have to scroll through 3 hours just to see Superman put the work on Steppenwolf.

  • CaptainFindhorn Captain Empath (@CaptainFindhorn) reported

    @hbomax It's a Hollywood movie Kong is closest to human there's no way in the world that they could make it work with Godzilla winning. And with all the hate in the world the last thing I want to see is two giant CGI creatures fighting it out.

  • Ericsm27 Steve Erickson (@Ericsm27) reported

    @HBOMaxHelp hello MY Samsung q60t TV has a whitebline on the right said on every HBO max show. No other app has this issue.

  • roanJDR David Roan (@roanJDR) reported

    @Cancel71409588 @snydercut @hbomax Same problem... small sample size...

  • shoe23 sean shoemaker (@shoe23) reported

    @HBOMaxHelp any plans to update the app for Xbox so that surround sound will work again, preferably before Godzilla vs Kong drops on the 31st?

  • AmmasTanveer Ammas Tanveer (@AmmasTanveer) reported

    @HBOMaxHelp please help

  • Papa_Palpatin Emperor Palpatine (@Papa_Palpatin) reported

    @hbomax @JamesGunn This distraction won't work WB. #RestoreTheSnyderVerse

  • xkesis Kesis (@xkesis) reported

    @hbomax why is my password that I just reset not working? I'm losing my mind here, I need to finish Tom and Jerry...

  • JayEl29038498 Jay El (@JayEl29038498) reported

    Is my @hbomax platform broken? Not seeing Batman v Superman 4K remastered edition that so many people are saying is available on HBOMax. Anyone? @BatmanvSuperman

  • rampop4ever TheCrowAndTheCrownBarbecue (@rampop4ever) reported

    @hbomax the app has a terrible lag and continues to crash and freeze Nvidia Shield. Reinstall, unplug router. All that done. What is the issue and when will there be a fix? $15/month and cannot watch anything.

  • micintime 🆂🅰🅼 🅸 🅰🅸🅽'🆃 (@micintime) reported

    @hbomax has the WORST streaming interface in the history of streaming interfaces.

  • chris_h71 "Wear A Mask," Chris H (@chris_h71) reported

    @hbomax why does the sound cut out for the last few seconds on the Firestick? No problem on Roku, just the Firestick...

  • elpadredebolsas PO (@elpadredebolsas) reported

    @hbomax really needs to get those language setting issues worked out. #HBOMax #gomorrah #frustrating

  • LuckyNum8er7 CG Wright #RestoreTheSnyderVerse (@LuckyNum8er7) reported

    @AllThingsSnyder @hbomax HBOMax want the Snyderverse to continue. It's Warner Media that's causing the problem. Calling our only allies cowards won't help win any battles

  • PeterDeph1 Peter DePhilippis (@PeterDeph1) reported

    @hbomax If only your website would let me sign up instead of giving me an error. And after 4 quick responses from support about it, I haven’t heard anything else for 4 days. I have no idea if someone is working on the problem or just ignoring it.