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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (32%)
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Playback Issues (28%)
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Crashing (19%)
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Buffering (18%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Philadelphia |
Sign in | |
 Suzano |
Playback Issues | |
| Brasília |
Sign in | |
 Paris |
Buffering | |
| Lakeland |
Crashing | |
| Henrico County |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Steve
(@SUFAN351) reported
@HBOMaxHelp Having trouble loading. Anyone else?
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Twatter
(@_tw4tt3r_) reported
@hbomax ACTUALLY, nothing is steaming right now. Fix it!!!!!
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PK123W
(@PK123W) reported
@hbomaxmovies @hbomax Your app is broken. Can’t watch the movie
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G
(@geagredux) reported
Streaming really has us by the ball hairs because when a show airs on cable, tens of millions of ppl can watch it with no interruption. A few mil tune in to the same app at the same time and the **** doesn’t work. Gah-BAHGE, @hbomax hbomax
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chadisnotrad363
(@chadisnotrad363) reported
@HBOMaxHelp app is not working on Roku. Can you fix it?
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Grafty
(@Killgraft) reported
@hbomax Just unsubscribed from your service; moreso than just the server outage, but because of no acknowledgement of the issue or when it will be fixed from HBO. Obv means y’all don’t care. I’ll be pirating your content if I want to watch it from now on.
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G
(@geagredux) reported
@hbomax For comparison, over 40 million ppl watched the Seinfeld series finale. We didn’t have to wait for some **** to buffer!
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Rex de Koning | MCT
(@rexdekoning) reported
@hbomax Can you take that batmovie offline? Since it online the rest of the stuff isn't streaming anymore on my android tv.. Please fix asap
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🦇
(@riddlermeal) reported
And you're gonna burn in hell. I will meet you there and make sure you suffer the worst of it. @hbomax
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Werewolf Saturday
(@Chronivore) reported
Rainy day, The Batman finally out. Absolute perfect time for the @hbomax app to **** all over itself and not work at all. Glad I'm paying for this! 🙃
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GMan
(@GMan06761506) reported
@HBOMaxHelp @SmokinTreesDra1 Everything is playing fine except The Batman so I think it's safe to say it's not a TV or internet connection problem.
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Tiffany
(@SpaceGrlOnEarth) reported
@hbomax Your app is not working
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Nick -The Homeowner- Marty🇺🇦
(@NickMarty1) reported
@FredricAndreas1 @hbomax I can't play anything either. Seems to be a big problem. Too many people want to watch the batmam.
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Mario Kozjak 🇭🇷
(@mariokozjak) reported
Thanks, @hbomax, for the Batman stream not working and reminding me I should’ve listened to my wife telling me to start watching before 7pm instead of explaining to her that the CDN will take care of any network congestions. National tv, here we come.
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Joachim
(@Kommersielt) reported
@hbomax The Batman not working in Norway btw.
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C4
(@c4men) reported
@hbomax #hbomax sucks so bad. Just a terrible app in so many ways.
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Jiminy ******
(@bestfortheGOB) reported
Another big movie release (#TheBatman ) and another day where @hbomax servers buckle and I can't watch anything (even @LastWeekTonight ) because @HBO refuses to address their server problems when they know they're going to take a hit 😡
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Scott Kenney
(@ScottKenney17) reported
@HBOMaxHelp fix your app the video starts after you get a big times out message pinned to the screen then you can’t see the video not happy
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♢𝕯𝖆𝖓 𝖔𝖋 𝖙𝖍𝖊 𝕳𝖔𝖚𝖘𝖊 𝖔𝖋 𝕰𝖑♢
(@DanielLievan) reported
@BrianEub @hbomax This servers seems not to be enough to handle all this traffic. Mine is broken too. Can't see the movie
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Tracy V Stafford
(@Ucimaqt1) reported
from
Charlotte, North Carolina
Anyone else having trouble with @hbomax? My app will open & everything in the screen is visible but, it Keeps telling me session timed out 2022-04-18 13:59:13. is this happening to any other folks with a subscription?
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Joe Ciorciari
(@jvciorciari) reported
@HBOMaxHelp @i_am_scifi Tired of the cookie cutter reply. I'm also on Roku, am having the same issue, have taken all the 'delete' and 'reinstall' steps, and still timing out. There is no reason that a major service cannot even identify a streaming issue on a major platform; let alone fix it.
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liz 💋 a tad inelegant
(@kuviraava) reported
is @hbomax not working for anyone else or have I hit my @OurFlagHBOMax limit??? is my roku trying to stage an intervention
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Jacob Epps
(@That_Epps_Boy) reported
@BrianEub @ikristoph @hbomax The app won’t stream anything for me either at this time, issues happen, hopefully they fix it soon
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D.T. Carel
(@Deets327) reported
Anyone having issues getting #TheBatman to play on @hbomax? Gets stuck on the loading screen every time.
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Mico Pihlajinen
(@MicoPihlajinen) reported
@HBOMaxHelp your app is not working on iPad. Not the first time. Stucks on the loading screen when trying to watch anything.
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Mike Teetsel
(@coachteetsel) reported
@HBOMaxHelp @Avodovnik All of your customers are experiencing the same issue. Just admit the servers are down.
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Joachim
(@Kommersielt) reported
@Dross_16 @hbomax Same issue…
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TruthCkeer
(@Icallbs74) reported
@hbomax Your app is not working...again!
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your mom!
(@ingridmikaeIson) reported
trying to play the batman at work but the app is down because too many people are trying to watch it too ugh @hbomax you’re so wack for that
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Joe Ciorciari
(@jvciorciari) reported
@HBOMaxHelp @lumpoff3 Will you stop with the cookie cutter replies and provide an actual solution? Everyone is having the same problems.