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HBO Max status: streaming issues and outage reports

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Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 31% Sign in (31%)
  • 29% Crashing (29%)
  • 23% Buffering (23%)
  • 15% Playback Issues (15%)
  • 2% Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Marseille Buffering 3 days ago
Veracruz Sign in 7 days ago
Paris Sign in 7 days ago
Sandillon Crashing 11 days ago
Gland Playback Issues 18 days ago
Perth Sign in 19 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Geofutures
    Geofutures (@Geofutures) reported

    @hbomax FYI -- The English subtitles to the Japanese movie "Belle" stop at about 20:15 in a way that does not seem like it is a local problem.

  • Chameleon777771
    Heather Leigh Cameron (@Chameleon777771) reported

    @hbomax Why are we being shown a picture of Noah Wyle when this is not his achievement? The people who are being honored should be shown. Showing Noah all the time is sending the message that he deserves the sole credit for the hard work everyone else put in to make this possible.

  • ZakAttack1202
    Zak (@ZakAttack1202) reported

    @TomcatNASCAR_2 @hbomax They had audio issues more than once today. Glad it was fixed by the end.

  • aperez0218
    aperez0218 (@aperez0218) reported

    @hbomax Terrible how they did him.

  • DoubleDJames76
    Daniel James (@DoubleDJames76) reported

    @AEW @tntdrama @hbomax Hangman Page better be starting his big work' heel turn and going after Kenny and Darby and possibly Jay White and soon Mr.O'Shaunessy (Sheamus.) Otherwise why is he back, he has to want more than the casino gauntlet win on the men's side??! Kevin Knight needs another promo too.

  • kush4India
    Kush (@kush4India) reported

    @hbomax Whatever you have created in Season 3 is dog's ****. Poor story, poor screenplay, boring ****. Worst Season of #HoD

  • NorCal_Sneakers
    esto (@NorCal_Sneakers) reported

    @hbomax still having issues with #appletv > homepod mini.. Everyother app works except for this... Seems to be a common issue @Reddit thread

  • madshock
    Oliver Santos. (@madshock) reported

    @hbomax fix ur iphone app, can’t even log after paying so I had to cancel after payment. What a waste of money.

  • KryptoUnikorn
    KRYPTO UNIKORN (@KryptoUnikorn) reported

    @hbomax your app is not working with airplay on appletv to sonos sound products, check the reports on reddit lots of users complaining, this is very frustrating please fix.

  • Megan920778
    Megan (@Megan920778) reported

    @LalaLm327 @hbomax Again so angry? Might wanna go deal with those issues of yours.

  • this_ismy_alt
    alt! (@this_ismy_alt) reported

    @LewisYatesOfcl @AEW @hbomax Hangman retuning on Collision is some nasty work

  • sofi_wren_9
    soph f (@sofi_wren_9) reported

    @NFL @Seahawks @hbomax the self-awareness is what makes him work honestly

  • KwylaDansterIII
    🇿🇦Lindokuhle II🇿🇦 (@KwylaDansterIII) reported

    @AEW @TBSNetwork @hbomax Nah Thekla has to crash that celebration man

  • Travis22475901
    Travis22 (@Travis22475901) reported

    @hbomax Disappointing ending to his character. Reminds me how Jamie was killed by rubble… absolutely terrible writing.

  • Someone60752474
    Someone (@Someone60752474) reported

    @hbomax just getting exactly same ad multiple times in a row. Don't you guys have AI or something to help ya find more ads to play?

  • RoyDelfino
    Gavin Newsom or Bust! (@RoyDelfino) reported

    Swear to God @hbomax has the worst ******* app. Why do the subtitles turn back on every single time? What can't I permanently skip credits, recap, opening title? Why does the skip button only come up half the time? Takes like five minutes of thumbing around to continue show.

  • andor_tnk
    アンドレイ (@andor_tnk) reported

    @hbomax HBO seal of quality

  • Geofutures
    Geofutures (@Geofutures) reported

    @hbomaxhelp Yes, I've done those things. A help person had me test it on another device, and the captions in fact continue there, unlike on the TV + streaming combo.

  • PandemoniumPj
    PJPandemonium@2003 (@PandemoniumPj) reported

    @WujiItadori @JamesGunn @hbomax Gunn used to work for Marvel , but ok

  • raewnam26622182
    Raewna Mark (@raewnam26622182) reported

    @JamesGunn @hbomax terrible

  • atumbem
    Atumbem Kosmos /🇺🇦🇪🇺🇬🇧 U.S. veteran (@atumbem) reported

    @RemyFreshy @JamesGunn @hbomax Alan wouldn’t work. He’s not a proper Green Lantern. It has to be Hal training John Stewart for the Green Lantern Corps. I don’t think there’s great prime Jordan stories outside of the Green Lantern Green Arrow stuff. There’s a reason they eventually sidelined Hal and made him a bad guy and moved on to other Lanterns like Kyle, Guy and John. Also, I don’t think the purpose of the show is to focus on one Lantern. It’s not a show about Hal. It’s about the Corps. We may never see a young Hal in this Universe.

  • nolllio
    jonny (@nolllio) reported

    @hbomaxhelp is this really a help line

  • PsychoNigiri
    Nate (@PsychoNigiri) reported

    @hbomax Other than Sinestro looking terrible this was actually a pretty good trailer.

  • kerried72
    Kerrie (@kerried72) reported

    @omgsidewalks @hbomax is the worst. 6 m+ ads in one movie.

  • SloppyJalopy5
    SlopOfTheJalop (@SloppyJalopy5) reported

    @RickandMorty @hbomax Don’t tell us it’s next day when Rick & Morty new episode aire three weeks later.. Noones paying for cable tv anymore dude.. you signed a terrible deal

  • MarkyyHollywood
    Markyy Hollywood (@MarkyyHollywood) reported

    I really miss Legendary! FIX IT! @HBO @hbomax @Discovery all yall. Fix it!!!!!!

  • StuW87
    Stu Wright (@StuW87) reported

    @hbomax I hope others take heed and move elsewhere, because it’s ridiculous the amount of problems I’ve had with the streaming and constant ads DESPITE PAYING MORE MONEY TO WATCH.

  • hookedontxmusic
    TexasChica (@hookedontxmusic) reported

    @hbomaxhelp You guys have had loads of time to fix the issue. It's not just me, it seems to be the Max app.

  • Angiepants
    pangie ants (@Angiepants) reported

    .@hbomaxhelp your customer service is the worst I have ever encountered in my 36 years of life. You should be absolutely ashamed.

  • Momobroh
    Momobroh (@Momobroh) reported

    @AEW @TBSNetwork @hbomax Sheesh. Looking like the worst episode of the year rn...