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HBO Max

HBO Max status: streaming issues and outage reports

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 37% Buffering (37%)
  • 27% Playback Issues (27%)
  • 21% Sign in (21%)
  • 11% Crashing (11%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Omaha Buffering 1 day ago
Birmingham Sign in 2 days ago
Schongau Sign in 3 days ago
Hollywood Buffering 3 days ago
Bellevue Buffering 5 days ago
Alpena Buffering 10 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • whiteywhackers
    whiteywhackers (@whiteywhackers) reported

    @DanDotLewis @hbomax A rather large error is the Tigers hosting the Yankees. The Tigers finished 1989 on the road. Also, the score of that game doesn't match October 1, but August 18, when the Tigers led 6-1 in the 7th. Strange!

  • ohheytimbo
    **** Henderson (@ohheytimbo) reported from Sault Ste. Marie, Ontario

    Hey @CraveCanada why can't I find Game Theory by @bomani_jones on your app? Every other @hbomax show is there. Don't deny us this gentleman's work.

  • Cheshyr3Kat
    Mary G. (@Cheshyr3Kat) reported

    @hbomax I have experienced the worst customer service support and gotten the run around from your workers in resolving issues with my account!!

  • Zendoss12
    Justin Begley (@Zendoss12) reported

    @hbomax why do you all have only the first Maze Runner film available out of the trilogy, but you have the entire Divergent series? The divergent movies are god awful.

  • GalGadotUSA
    Gal Gadot USA (@GalGadotUSA) reported

    BTW on Amazon the video quality is better and so is the audio quality. Also Amazon puts up trivia and not once speaks a single negative word about the Snyder Cut Movement. Everything is better than @hbomax

  • GoryCillis
    Cory Gillis (@GoryCillis) reported

    @hbomax has 10/10 content but gets a 0/10 for the constant buffering issue with certain titles. Charging 15/month for me to feel like I’m watching a show on dial up internet should be a crime.

  • Dunn1216
    Alex Dunn (@Dunn1216) reported

    @hbomax app is dogshit, one of the biggest problems is how you can't even get to the download section while offline. Lmfao.

  • Tariqs09356488
    Tariq THEE ORACLE (@Tariqs09356488) reported

    @hbomax KEEP THE SHOW ON THE ORIGINAL GAME STORYLINE AND STAY AWAY FROM THE GAWD AWFUL SEQUEL STORYLINE.

  • _skolia_
    Skolia (@_skolia_) reported

    @AMCPlus @netflix @hbomax This new "tax write off" trick with removing shows is insulting to the fans and very disrespectful to the creators and it needs to stop. Now. I will be contacting my representatives about this issue.

  • carmaleetah
    soup grrrl (@carmaleetah) reported

    I thought the @hbomax app was bad (can’t even watch my downloaded content on a plane) but @peacock is worse, at least on PS4 (can’t skip thru without an issue popping up, freezes on ads while content audio plays, subs turn off randomly)

  • DrSarteschi
    Dr. Christine Sarteschi, LCSW (@DrSarteschi) reported

    @JonnyCinquo @hbomax I agree. It's terrible

  • HelenaSimone_
    Bougie ✨ (@HelenaSimone_) reported

    Sigh. When network television steals back all the good shows bc no writer or show runner will want to work with streaming no more bc y’all reversing deals ion wanna hear nothing! @netflix @hbomax @paramountplus

  • JoshuaGoodman52
    Josh Goodman (@JoshuaGoodman52) reported

    Finally convince myself to sit down and watch The Menu on @hbomax and… the aspect ratio?? Wtf is goin on? Lol Am I tripping or has anyone else run into this problem

  • tryweirder
    Ben Greenspan (@tryweirder) reported

    @ADAMDEVINE Hey @hbomax can you fix this?

  • trumpocalypse08
    elonpocalypse (@trumpocalypse08) reported

    @hbomax, why do I have to "sign in" every time I visit your site? And don't blame my browser: This the only ******* site I have to do that for. Fix your ****.

  • ShirtPull
    Meow deGrasse Tyson (@ShirtPull) reported

    @JoeyMotional @DCDoomPatrol @hbomax I said "worst garbage" not dumbest 🙄

  • TXHunnyB
    Hunny B (@TXHunnyB) reported

    @HBOMaxHelp I’m tryna watch New Jack City and the app won’t work. Can’t even get to the screen to pick a profile 😡

  • Ritchuation
    Ritchingman (@Ritchuation) reported

    .@HBOMaxHelp I see that you are active this evening. Can we get back to our direct message conversation and maybe fix my issues? Any type of response would be appreciated. You offered one tip. I tried it, messaged you back and then. 👻

  • nmprichards
    Noldude (@nmprichards) reported

    @getFANDOM @hbomax This looks awful

  • fromleu
    𝐥𝐞𝐮… 💭 (@fromleu) reported

    @hbomax y'all really got to fix the NEXT EPISODE auto play... It cuts out the last 3 minutes of the prior episode??????????????????

  • bigcox
    Chris Cox (@bigcox) reported

    @lucyprebblish @hbomax @skytv The truth in that writing, the fact ever word sounded like something people would actually say PLUS jokes. It’s such an incredible piece of work.

  • RayzaLuisa
    Rayza⁷ 💜 (@RayzaLuisa) reported

    @HBOMaxHelp hello! I need help pls!

  • FlemingEdits
    Michael R Fleming (@FlemingEdits) reported

    @tropicostation @hbomax @HBOMaxHelp I see the same issue if I pull the film up in the HBO Max app on my iPhone.

  • allaboutcs100
    Bryce Teel (@allaboutcs100) reported

    @hbomax fix your app!! Tired of this lagging! 2 nights in a row! Do better!

  • sean15hh
    Sean McTaggart (@sean15hh) reported

    @ADAMDEVINE Maybe @hbomax can pick this up, film it, and then delete it from their servers

  • CollectiveBiz
    Chris (@CollectiveBiz) reported

    @steffbeenlit @HBO @hbomax Because outside of the first episode, it was an absolutely horrific, awful awful show that was just an attack on straight black men. I'm so glad it was canceled I hated with that show became. It was just a Trojan horse.

  • ENEMYOFURLIES
    Enemy of Lies (@ENEMYOFURLIES) reported

    @hbomax @LamarJohnsonn I was looking forward to this but the app update yesterday broke the audio and forces captioning on. I really don't understand how your dev team consistently makes it worse when it has been the worst streaming app by a mile.

  • PickledOnionFan
    daniel (@PickledOnionFan) reported

    @HBOMaxHelp hi I’m having audio/visual issues on a Samsung smart tv - they are out of sync!

  • FlemingEdits
    Michael R Fleming (@FlemingEdits) reported

    @tropicostation @hbomax I had the same problem. Pretty clearly a content issue. @HBOMaxHelp

  • _liveyourtruth
    . (@_liveyourtruth) reported

    @HBOMaxHelp hellooo I thought the autoplay issues were fixed???? It’s been over a month and literally NO shows will autoplay!!