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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (34%)
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Buffering (28%)
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Playback Issues (24%)
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Crashing (13%)
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Video Quality (%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Curitiba |
Playback Issues | |
 Bogotá |
Buffering | |
| Cali |
Buffering | |
 Mayer |
Sign in | |
 Málaga |
Playback Issues | |
| Dallas |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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ladysixers600
(@joanna4800) reported
@hbomax Not working
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Snarky Moose
(@s2000_moose) reported
@hbomax how can I get help? All my apps say to contact tv provide, but I subscribe to HBOmax directly.
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Seaward
(@Seaward918) reported
Ok wtf @hbomax .... Am I the only one who can't get it to work?
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Nick
(@Niko0063) reported
Really @hbomax. Did you not see this coming? Fix it #MareOfEasttown
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Resisting Cat Lady
(@KrazyCatLadyNYC) reported
You’d think @hbomax would tweet about their massive crash, but they’re useless as ever. #HBOMax
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derrymadre
(@derrymadre) reported
@HBOMaxHelp is HBO MAX down? The app will suddenly not load and gives me an error to “close HBO Max”
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robert
(@Robert_Roy_A) reported
@slawhorn79 @hbomax Y’all gonna be out of food before @hbomax gets their servers back up
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American Putz
(@America_Putz) reported
@hbomax FIX IT!!!!!!!!!!!! 😡
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Gary FrostGermanotta
(@frostygary) reported
from
Hamilton, Ohio
@hbomax is down, please fix it so I can watch the #MareOfEasttown finale
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SIRABABALOT
(@raaaas1212) reported
@hbomax is there a widespread issue with the app? its not firing up....
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Santacular
(@santacular) reported
@hbomax what y’all doing. Y’all know the finale of #MareOfEasttown is on tonight but I’m getting error messages the last 8 minutes.
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Two.
(@2Marrr) reported
FIX THE APP MAN @hbomax
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Ken OnBass
(@ken_on_bass) reported
Wow, so this @hbomax app that’s user interface is terrible can’t support everyone logging in to watch the Mare finale. Shocking! It’s both the best content and the worst application out there.
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Sup
(@AradiaAjiin) reported
@hbomax This app is the worst on a normal day! How do you build a streaming app that doesn’t scale?! It’s so buggy!
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B
(@CR1METIME) reported
@hbomax so I pay 14.99 for my **** to not work huh?
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🇰🇭🧋
(@_slimxo) reported
@hbomax listen! we pay too much money for you to crash on the most critical night! @netflix would never! #MareOfEasttown
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James
(@jimbonoles) reported
@hbomax Fix your POS app.
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garrett
(@garrrttt) reported
.@hbomax please fix i need to see what Mare is up to
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Jesus
(@El_Jesseboy) reported
Is anybody else having trouble within @hbomax app.. I need to watch #MareOfEasttown
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Jason Sapp
(@Jason__Elliott) reported
@HBOMaxHelp your app is down. Please help.
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The Uber Explorer
(@TheUberExplorer) reported
@HBOMaxHelp @LolaSkyWelker Your app sucks on every device. You need to hire new technicians and have them fix this POS app.
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Elizabeth Cox
(@elizabeth_coxy) reported
from
Kansas City, Kansas
@hbomax fix your app so we can watch Mare of Easttown cmon!!!!
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c
(@chandlerwking) reported
@BarstoolBigCat @hbomax Uh oh @hbomax you in trouble now
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tracie
(@amrapstyle) reported
@hbomax fix your servers plz.
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Jason Kendall
(@JasonKendall) reported
@DavidisRed @Mel_829 @hbomax It’s the absolute worst! We’re trying so hard to watch something on HBOmax right now on Apple TV. We’re about to give up. The app has always been bad but lately it’s unusable. Do better HBOMAX.
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Tonya Stice
(@TonyaStice) reported
You force us to wait each week for a new Mare of Easttown episode and crash on finale night? $15 a month for this bullshit? @hbomax
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Erin Kimbrell
(@erink1231) reported
@hbomax Sure, if you can get hbo max to work, that is.
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Tammy Vent
(@tammyvent) reported
from
Fenton, Missouri
Ughhh, @hbomax is not working. Right when #MareOfEasttown is available. Why?!?!?!
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Chris Albright
(@ChrisAlbright11) reported
Wtf @hbomax trying to watch Mare of Easttown and you decide now is a good time for the app to crash🙃
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Scott S. Allison
(@ScottSAllison) reported
Did @hbomax really crash for this finale? #MareOfEasttown