HBO Max down or not working? Problems, status and outages

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Buffering (37%)
• Playback Issues (27%)
• Sign in (21%)
• Crashing (11%)
• Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Omaha	Buffering	17 hours ago
Birmingham	Sign in	1 day ago
Schongau	Sign in	2 days ago
Hollywood	Buffering	3 days ago
Bellevue	Buffering	4 days ago
Alpena	Buffering	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  noelle marie🌻 (@MlleJoyeuxNoel) reported 6 minutes ago

  oh my gOD JUST RENEW IT ALREADY like what else do you WANT from us @hbomax there are THOUSANDS of fics on ao3 and HUNDREDS of work of fanart created in less than 6 weeks WHAT is the hold up do you even KNOW HOW HUGE this is????? jusT RENEW IT ALREADY OMFG #RenewOurFlagMeansDeath

• 
  carson 🦚 (@__carson) reported 7 minutes ago

  @HBO @hbomax Bill Maher is the worst thing about HBO and I’m including the functionality of HBO Max.

• 
  j⭕️elle (they/them) (@theBigJoelle) reported 7 minutes ago

  @HBOMaxHelp I have a Roku Smart TV and the closed captions either appear sporadically or they do not show at all. In particular, the English closed captions for Our Flag Means Death are nowhere to be found 👀 I have turned the subtitles off and on several times, didn’t fix it.

• 
  Piotr Skrzynski (@skrzynski_piotr) reported 10 minutes ago

  @hbomax The main problem of hbo is that it does not treat people seriously, all movies are done here the same known character, story good against bad , good wins in the end with one obstacle.. people want more, there are many good movies , pls try to follow a bit netflix or canal plus

• 
  Do Not Perceive Me (@dltltrr) reported 12 minutes ago

  Why is @hbomax the worst ******* streaming site to log in with

• 
  SUPERHERO UPDATES (@Spideyupdates22) reported 13 minutes ago

  Ps- @hbomax not work in india Any reason?

• 
  Lynn Usher-Cavaliere (@lusher61) reported 15 minutes ago

  The stupidest @CHANEL commercial keeps messing up my @hbomax . HBO please remove one of the worst commercials ever.

• 
  Thirdy ⚠️ (@thirdyperdy) reported 20 minutes ago

  @hbomax I don't know why the TV sign in doesn't work. It tells me to enter the code but every time I do it asks me to create a new account. I already have an account. I don't get it.

• 
  Dean Visor (@HST_Ph19) reported 25 minutes ago

  @PMSchumacker @hbomax Hopefully it's better than the mess that was season 2. Such a drop in quality compared to season 1

• 
  leninslawyer (@leninslawyer) reported 26 minutes ago

  @JoshuaConkel @Srirachachau @hbomax it’s like on the verge of impossible. the rights are split into several parts and i believe that there’s someone who owns one aspect (maybe cryptkeeper) that just refuses to work with anyone

• 
  david norman (@thedavidnorman) reported 26 minutes ago

  @GameTheoryHBO @SactownBlue @hbomax how did you think they got hired? Have you seen Shannahan’s resume before going to work for daddy?

• 
  Danny Kane (@hurikane627) reported 27 minutes ago

  Oh. And don't even try to say it's because too many people were using it at once. I love u guys. I want u to succeed. Your quality of programming is excellent. Was just much easier to watch on @hbomax

• 
  Jeff 🌻 (@jephilip) reported 29 minutes ago

  Hey @hbomax, why does the updated version of your app automatically skip to the next episode before the scene after the credits?! Is there a way to click out of it on an AppleTV? I’ve tried every button and none work.

• 
  Fish (the human) (@fishofUCG) reported 29 minutes ago

  @ltharrierdubois @hbomax you're doing the lords work

• 
  Caitlin (@magicalanime242) reported 31 minutes ago

  Whenever big issues occur in the world, I would usually just stay out of it because I felt that there was no way I could make a difference. However I am going off what Owen Dennis said about these Twitter trend parties which helps the show get noticed (@cartoonnetwork, @hbomax).

• 
  T✨ (@tiaradanyel_) reported 32 minutes ago

  Why do y’all have “Ad Different World” so out of order at the end of the last season @hbomax ?!? Fix that! Those episodes are from other seasons…it ends with Ron who hung them leave. There shouldn’t be another episode coming on afterwards

• 
  PATS IN THE BELFRY (@pattyfuego) reported 35 minutes ago

  @JoshuaConkel @hbomax I would take off 3 days from work and binge the entire series, pls make this happen @hbomax

• 
  IHadSuchHighHopes (@comedianpreach) reported 40 minutes ago

  @WB_Animation @hbomax @wbd I don’t know don’t who told y’all #YoungJusticePhantoms need d to have all these real world issues in it…but give them a raise IMMEDIATELY. This is what animation should be..

• 
  Bringmethehorizondude (@AlexDeleon93) reported 40 minutes ago

  Can @DCComics and @hbomax release The Batman before the weekend is over so I can make my family watch it before they go back to work and school.

• 
  Glassman (@Sey390) reported 43 minutes ago

  @billmaher @hbomax No thanks. Way too much ego and not enough empathy. It doesn't work as you become elderly and selfish.

• 
  Lot Jesus 🤳 (@JesusHSchvice) reported 43 minutes ago

  @hbomax why is the app not working?

• 
  Thirdy ⚠️ (@thirdyperdy) reported 43 minutes ago

  @HBOMaxHelp @hbomax I don't know why the TV sign in doesn't work. It tells me to enter the code but every time I do it asks me to create a new account. I already have an account. I don't get it.

• 
  j⭕️elle (they/them) (@theBigJoelle) reported 44 minutes ago

  @hbomax fix ya damn closed captioning on @Roku 😤😤😤

• 
  Holly, Gentlethem Pirate 🗡🏳️‍🌈 (@chaoticute) reported 45 minutes ago

  @laurabaerart You can definitely turn on captions in the @hbomax app! If it’s not working, you may need to update your app. I hope that helps!

• 
  Shåneskin 🥀🏴‍☠️ (@twilitplaid) reported 46 minutes ago from Manlius, New York

  It’s just such an awful feeling. I feel the same heartbreak as them and I feel the pain daily and I can’t do anything to resolve it and @hbomax is taking 10,000 painful years to #RenewOurFlagMeansDeath this is how I die

• 
  Zoë (Our Flag Means Death obsessed currently) (@alias_petrichor) reported 48 minutes ago

  @david_jenkins__ @phildonephy Sounds like yet another reason to #RenewOurFlagMeansDeath , @hbomax. Not enough romcoms, this person says! More OFMD can help fix that.

• 
  ArcFlash (@sandybeacher10) reported 51 minutes ago

  @HBOMaxHelp maybe consult with literally any other streaming service! i have zero problems with every other service but EVERY DAY ALL DAY have issues with yours freezing on different tvs so i know it's not my tv or my service...

• 
  Darryl A Fuller (@ChefDarrylf) reported 57 minutes ago

  @YJWiki @hbomax It wont play for me? Anyone else having this problem

• 
  Sunny Days (@XoXoSunnyDays) reported 1 hour ago

  @HBOMaxHelp why is it saying this for every single show I try to watch? "Title not available." Or "error loading"

• 
  Kelley Bouchard (@KelleyBouchard) reported 1 hour ago

  @hbomax actually had to search for @billmaher #adulting tonight. How is it not promoted on your home page? Still doesn’t come up in your search field. Your marketing dept need some help?