HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 01/18/2026 21:10

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Sign in (30%)

    Sign in (30%)

  2. Playback Issues (27%)

    Playback Issues (27%)

  3. Buffering (20%)

    Buffering (20%)

  4. Crashing (20%)

    Crashing (20%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesToano Playback Issues
United StatesMinneapolis Buffering
United StatesLeague City Buffering
United StatesDallas Playback Issues
United StatesNaugatuck Video Quality
United StatesSeattle Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • JayEdResists Jay edwards (@JayEdResists) reported

    @hbomax The worst app . It keeps freezing. A big waste

  • christauna2 mystrippernameischeesecake (@christauna2) reported

    @HBOMaxHelp everytime I try to watch anything on my roku tv it tells me it cant play this title right now and I've done all the steps to make it work and nothing's helping

  • NRectorious91 Nick Rector (@NRectorious91) reported from Iowa City, Iowa

    @hbomax has the worst fast forward/rewind performance of any app on this planet.

  • erinjbeall Erin “what doesn’t kill me better run” Beall (@erinjbeall) reported

    Obviously there’s a lot wrong with #gwenshamblin’s cult but possibly the worst (after the hair and the abuse, ofc) is the rolling, office chairs on the church stage??? Hello??? (Who else is watching #TheWayDown on @hbomax?)

  • BarackChain Obamas (@BarackChain) reported

    @HBOMaxHelp are you guys having server issues? Can’t play Many Saints of Newark.

  • Lis86274333 Lis (@Lis86274333) reported

    @hbomax Everything Woke turns to ****. This is truly awful. Did y’all even watch the original Sopranos?

  • oluwamaya Maya (@oluwamaya) reported

    The sound mixing on The Many Saints of Newark is awful! @hbomax - how could you let this happen?

  • kudos2writers kudos2writers (@kudos2writers) reported

    @JohnLukeNYC @newarkmovie @hbomax I just finished watching The Crash (2017) with Frank Grillo, Minnie Driver and Mary McCormick

  • MaybeJB John Browne (@MaybeJB) reported

    @hbomax please please please fix your app. I know you updated it. Still terrible. The subtitles are covering like half the screen and with no option to tweak it. I’m not deaf, but I’d imagine that deaf folks still wanna see the picture.

  • KuzinB Benito M. Selim (@KuzinB) reported

    @evawut @jonygitar @hbomax Ugh that sucks. They were given gold resources to work with.

  • TopGunNumba1 Mean Toppy Jones (@TopGunNumba1) reported

    @Deggans @HBOMaxHelp There’s a 50/50 chance this happens any time I watch a movie on there. No problems with any other streaming services

  • AlbertVarzari Dr. A Vazari (@AlbertVarzari) reported

    @ThoMass3630 @hbomax You have to go to theaters. HBOMax is not working. Good job HBO on f'n this one up.

  • BrendaTNYC Brenda (@BrendaTNYC) reported

    @hbomax Is it as awful as people say?

  • WedgeFTW Wedge ? (@WedgeFTW) reported

    @hbomax I couldn't get past the first 5 minutes. Literally. The audio was way out of sync with the video, and at around the 5 minute mark it froze completely. Only a hard reset would fix it. I restarted the channel just to watch this, and just like 6/10/07, I'll be canceling tonight.

  • gbd_325 Gabriel (@gbd_325) reported

    @hbomax can your app not crash for two hours? Please?

  • Deggans Eric Deggans at NPR (@Deggans) reported

    Hey @hbomax, The Many Saints of Newark keeps starting and stopping as I try to watch it. Is there a problem with the service?

  • ToOpioid Opioid To Billy Joe (@ToOpioid) reported

    @hbomax And sorry dickie actor is good but not in this role...story was convoluted and u get to know no one really unless they were in the series...10lbs of Soprano **** on 5 lb bag...hey Mr Chase, dont do it if u didnt want to do the work here, sad day for a masterpiece show.

  • sleepyval Valentina Dunn (@sleepyval) reported

    Of all the nights to glitch @hbomax. I push play, nothing happens. #TheManySaintsofNewark

  • DemonTyger22 ☠️DemonTyger☠️ (@DemonTyger22) reported

    @ShakaKimo @Janina @hbomax don't bother. That last season is terrible. I love the cast and the story. But that was awful!

  • VerbSwarm Eddie Burns (@VerbSwarm) reported

    @hbomax I’m sorry this was ******* terrible.

  • _junglefever2 YOU KNOW I GOT SOUL (@_junglefever2) reported

    @hbomax fix the app or im going back to netflix

  • AdamWattq Adam Watt (@AdamWattq) reported

    @tmatason @hbomax The movie was terrible…..

  • sfortunato17 joe re (@sfortunato17) reported

    @BigPerm113 @hbomax So disappointing, ray Liotta italian is awful ,the entire story line not good at all

  • Tricia_Williams Tricia Williams (@Tricia_Williams) reported

    @oykuonuc @hbomax Having the same issue!

  • Bloom_City nicky flash (@Bloom_City) reported

    @HBOMaxHelp hello we keep getting the error message that it can’t play title for anything we watch

  • real_bdubs Brendan (@real_bdubs) reported

    Sorry I had to pause to take a work call. 1pm 11/16 th into #manysaintsofnewark and still @NoPHinSteven cameo. WTH @hbomax

  • ah_di_teacher support Dapeoplesassembly (@ah_di_teacher) reported

    @hbomax may be the worst functioning app ever created. It’s crashed 5 times already in the first fifteen mins of #TheManySaintsofNewark I give up on even trying to watch it.

  • unicorn_mcsynn NurseNerd🎃GettingSpooky👻 (@unicorn_mcsynn) reported

    @dieboyrant I can’t stream it because @hbomax is all glitches no work arounds for me

  • NunaYabidness1 Nuna Yabidness (@NunaYabidness1) reported

    @hbomax oooof......pretty awful.......real disappointed......trite, formulaic, hope it makes a lot of money, because that was clearly the point....

  • rp_robinson R P Robinson (@rp_robinson) reported

    @hbomax Why When I click on a movie to restart it it says available on HBO Max I HIT play Who is watching adult or child Then my movie disappears your sevice suchs BIGTIME Yeah screw it all up AKING WHO'S WACTHING Don't fix it I drop the service