Is HBO Max down?
Some problems detected
Users are reporting problems related to: buffering, playback issues and sign in.
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 16: Problems at HBO Max
HBO Max is having issues since 05:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Buffering (33%)
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Playback Issues (32%)
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Sign in (17%)
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Crashing (14%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cleveland |
Sign in | |
| Los Angeles |
Buffering | |
| Eau Claire |
Buffering | |
| Lexington |
Crashing | |
| Rocky River |
Sign in | |
| Oklahoma City |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Gabrielle decker
(@Gaprilone) reported
@BarstoolBigCat @hbomax They did to the ppl. And we just had terrible year smh
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Gregory Katsoulis
(@gregkatsoulis) reported
Having trouble watching #MareOfEasttown? @hbomax has collapsed under the buggy, badly written software they've been pretending isn't an issue for month. Cancel tomorrow like I will — perhaps they'll be encouraged to do better with TV's the most expensive streaming service.
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Amy Marie
(@AmyMBrenner) reported
@WillCleveland13 @hbomax Same! The app is the worst!! So disappointing.
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Daigweisho
(@Daigweisho) reported
@HBOMaxHelp @jomejoms You guys are down. Stop asking us to give you more info and fix the damn issue! It’s down across the board on every app!
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Diggs
(@karenmb224) reported
Help @HBOMaxHelp . Trying to watch episode 7 of “Mare of Easttown”. Screen says “An unknown problem occurred. Please contact your TV provider.”
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Mark
(@TheGreatGrezzby) reported
@HBOMaxHelp Pretty sad you couldn’t foresee this. Even sadder no one at HBO will legitimately care about it and issue a half *** apology and thank us for our patience (for their incompetence)
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Brian Depasquale
(@Brian_Unedited) reported
@HBOMaxHelp Right in the middle of an half day of binge watching and you crash at the finale!! 😡
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.
(@nevervragain) reported
I GOT IN AND GOT THE ERROR MESSAGE AGAIN THIS ISN’T COOL #HBOMax It’s so risky being on twitter rn yet i have to be because you won’t let me watch #MareOfEasttown @hbomax
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Ashley K
(@districtofash) reported
Did you not think to make sure your servers would be able to handle a stress load of viewers on #MareOfEasttown finale @hbomax? Just saying, this is a pretty easy test to run and then issue to fix.
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EZ
(@EZNoLimit) reported
The worst app on your phone is? #hbomax #worstapp @HBOMaxHelp can’t watch #MareOfEasttown
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Hugh Jass
(@ffullytorqued) reported
@hbomax Fix the app *****
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Rebecca Schulz
(@scistar86) reported
@HBOMaxHelp My HBO Max home page will not load and I cannot stream. Please fix. Your site goes down more often than any of my other streaming services.
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lauren 🥚
(@thepaleblueegg) reported
every time I press play on the finale of #MareOfEasttown @hbomax plays Southpark s23e2? please help I hate this
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David Ballew
(@DavidLBallew) reported
@hbomax has more technical difficulties than all the other streamers out there combined (and can’t figure out how to make Dolby Vision/Atmos work). No wonder its subscriptions pale in comparison to other streamers.
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MKG
(@nyrhtakaram) reported
Ok @hbomax is there something wrong with your streaming service right now? My app isn’t working and I can’t get on your help center.... every other website I’ve tried works except yours. And the app on my tv won’t load. Wtf am I paying for? 😡
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Anna Belanger
(@annaleighbee) reported
I want my $14.99 back this month from @hbomax ... #FriendsTheReunion okay FOOL ME ONCE but now you crash just as the #MareOfEasttown finale was about to start
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EᗩᖇTᕼ ᗷOᑌᑎᗪ ᗰIᔕᖴIT
(@coffeescoops) reported
@HBOMaxHelp Uh. Youre down "Unknown error has occurred"
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Stacey
(@StaceyPattie) reported
@hbomax Mine is not working either!!!! 🤬🤬🤬🤬
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Jenn Brown
(@jennbrown74) reported
@hbomax It would be a great idea to maybe fix your app cause i can’t watch Mare!! 😡😡😡
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jeff chatterton
(@jeffchatterton) reported
We JUST got @hbomax to work by using the iPad app and streaming it to the TV!
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Kenny Campos
(@KennyCamposNYC) reported
@hbomax are servers down or something ?
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Mike Bertha
(@MikeBertha) reported
@HBOMaxHelp @thedvdgen Please stop responding to individual users. It’s down for everyone. The problem is on the HBO Max end. Call for help, prepare a statement, update everyone at once.
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✌🏽Kelly🌊
(@Kellymatthews77) reported
@purewitz @ManuSuzzarini @hbomax I literally unplugged everything and re did it all. I’m not a tech person so I thought I messed up lol. Seems we all have the same issue. Damn HBO.
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Karen Getz
(@Karenle893) reported
@hbomax Crash is ultimate Delco Jawn #MareOfEasttown
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K Lloyd Parker FOLLOW THE MONEY!
(@kalpha7) reported
@hbomax Scroll to the left menu. Go down to Series Now find what you're looking for. The Problem us there Landing Screen. Just navigate to a different area
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☆𝙂ί𝓞☆
(@GiosBurner) reported
@hbomax Can you fix your app please?
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LucifersLiege23
(@LucifersLiege23) reported
@HBOMaxHelp BAD NIGHT TO BE HAVING ISSUES #MareOfEasttown
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Norm Charlatan
(@normcharlatan) reported
What the hell, @hbomax?! I’m trying to watch Entourage!!! Fix this now!
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Sam S
(@Simon1sa) reported
@HBOMaxHelp Funny that I never have this problem with @Netflix, @Hulu, Disney plus, ape tv, paramount, Amazon prime or sling... yet this is one of the more expensive ones.
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Pinky toenail gang
(@Lovepeac3happy) reported
@hbomax what is going on with the app?! Yall got me paying for 2 subscriptions to keep getting an error code. Please fix it!!