HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 12/01/2025 16:40

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Sign in (30%)

    Sign in (30%)

  2. Playback Issues (30%)

    Playback Issues (30%)

  3. Buffering (19%)

    Buffering (19%)

  4. Crashing (18%)

    Crashing (18%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesChamois Playback Issues
United StatesRichmond Crashing
United StatesOak Harbor Buffering
United StatesBangor Playback Issues
MexicoReynosa Crashing
United StatesFort Worth Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • RevJanglebones Reverend Janglebones (@RevJanglebones) reported

    Dear @hbomax I'm in a different region and you have made it impossible to sign in to cancel my account. Expect a call from my lawyers, you greedy bastards.

  • AlyssaM_InfoSec Alyssa Miller 👑 Duchess of Hackington (@AlyssaM_InfoSec) reported

    Is it just me or is @hbomax the worst UI/UX of all the streaming platforms. Via web or Roku it's slow, clunky and super buggy, at least in my experience.

  • TweetsMulrooney Colleen Mulrooney (@TweetsMulrooney) reported

    @AlyssaM_InfoSec @hbomax Same issues here. It only works consistently on a firestick

  • MariosCelestial Μάριος (@MariosCelestial) reported

    @HBOMaxHelp Dear Intern, When I was an intern in my previous job I took the role of jr. web developer. Day 2 of me being there, they requested I take down a website TEMPORARILY, (try to) fix some issues and get it back up. I accidentally deleted the whole website without back-up. Cheers!

  • sinclairinat0r Jeremy Sinclair (@sinclairinat0r) reported

    @AlyssaM_InfoSec @hbomax Yeah it's the worst! You hop in then it freezes for 10 seconds. If you try to navigate beforehand, it crashes.

  • ca1ty caitlin vivian (@ca1ty) reported from Philadelphia, Pennsylvania

    How did @hbomax build such a terrible app (on all platforms)? It consistently crashes my Roku and takes forever to load on all platforms.

  • jesse_ateroli Jay (@jesse_ateroli) reported

    @HBOMaxHelp Still not working

  • Taztrvlr K (@Taztrvlr) reported

    @hbomax, you are making it diffucult to watch DC animated in order. Please help

  • marisonisunique Marison Joseph 🇭🇹💄🩺 (@marisonisunique) reported

    I need my @hbomax to work when I get home. I have **** to watch 😒

  • bmart517 Brian Martinez (@bmart517) reported

    @AlyssaM_InfoSec @hbomax It's built into my Samsung TV and is also completely awful. I have to force close the app often. One of the funnier things was parental controls, which they sort of fixed. It used to be you needed the PIN to get into the kid's account, not the adult one. 🙄 Lol

  • Fezmid Christopher White (@Fezmid) reported

    @AlyssaM_InfoSec @hbomax Don't try Peacock or Paramount+. They're worse... Heck, Paramount+ just added a watch list for the first time a few months ago! In 2021!!! HBO Max isn't terrible on the Nvidia Shield, comparatively.

  • NotToday_2020 SoOverLA2021 🏳️‍🌈🔥💉💉 (@NotToday_2020) reported

    @hbomax “Updated” PS4 app STILL doesn’t work. Can you fix this ish already?!? Geezus. 😡

  • DrummingDadNJ David 'Big Daddy' O (@DrummingDadNJ) reported

    @hbomax Tried at least 10x to watch The Warriors on the app....movie will not play at all and keeps booting me out of app. No other movies have same issue. Can you guess check this movie, because it is such a GREAT flick...

  • crowintheknow Crow (@crowintheknow) reported

    @AlyssaM_InfoSec @hbomax My husband was talking about that the other day. It is quite terrible.

  • willian0986 willian (@willian0986) reported

    @angelica_n_h @hbomax I strongly recommend @rexcyberhelp he help me recover my hacked account when I have similar issue. Send him a dm ASAP is guaranteed

  • Tymelessbeauty4 PiXie (@Tymelessbeauty4) reported

    @hbomax please fix this stupid *** narrator on lovecraft country 😑😑😑😑 im so friggin annoyed

  • ComedianLauren Lauren McGregor (Ginger) (@ComedianLauren) reported

    @hbomax I pay for you but I always have issues not being able to watch you unless I got through and take the app off and Re add it and sign out and sign in again! Wtf! Why is it so hard to use the service with you that I pay for??

  • bongomots Yvonne Chan (@bongomots) reported

    @HBOMaxHelp @AlyssaM_InfoSec It's literally the worst. HBO Go was terrible too. Every other rewind 15 seconds made it crash

  • Kathologist Kathologist 🇺🇲 Adapt to reality or die (@Kathologist) reported

    @AlyssaM_InfoSec @Title9Jen @hbomax I hear ya. HBO interface has been the worst hands-down for YEARS. HBOMax is kudgey - the seach is crap & having to sub sub sub context to see "hubs" is a pain w/ Roku. (I don't use voice recognition)

  • P1RU exz (@P1RU) reported

    Anyone else have @hbomax ? Its the worst steaming app. It crashes constantly. On the roku, ps5, smart TV, force stop reinstalling starting over same problem over and over

  • CDubbsDT Christopher Ward (@CDubbsDT) reported

    @AlyssaM_InfoSec @hbomax HBO is the worst UI. Amazon Prime is the worst audio. Decent surround setup (HSU+Emotiva), and I have to swing the volume up and down almost 10 dba to catch dialogue between sound effects. I suspect they are messing with the audio to make it sound better on laptop/tablet.

  • slowineguy Jim Kern (@slowineguy) reported

    hey @hbomax can't log in to my samsung tv. I will CANCEL my subscription unless you fix it!

  • jeffwask Jeff Waskiewicz (@jeffwask) reported

    @AlyssaM_InfoSec @hbomax If it's not the worst, it's certainly top 3.

  • GinjaNinja991 Mike i (@GinjaNinja991) reported

    @hbomax fix you app it’s complete trash 🗑

  • tim_maliyil Tim Maliyil (@tim_maliyil) reported

    @AlyssaM_InfoSec @hbomax The Prime App on tvOS is rather crappy if we are talking about being the worst.

  • frankunusual Frank (@frankunusual) reported

    @angelica_n_h @hbomax Anyone looking for a professional hacker, Contact the help of *@tech_hacktools* on Instagram for all kinds of hacking services, they furthermore help retrieve hacked accounts Give a try, contact them on WhatsApp +1 (724) 602-6716

  • MichaelLammer Michael Lammer (@MichaelLammer) reported

    @AlyssaM_InfoSec @hbomax It's terrible, but also seems to be the best value in streaming

  • jgoldschrafe kenny logging (@jgoldschrafe) reported

    @AlyssaM_InfoSec @hbomax On Fire TV, the rewind/fast forward functions barely work at all, and you should never use them, lest you end up back 45 minutes from where you were with no way to get back

  • AlyssaM_InfoSec Alyssa Miller 👑 Duchess of Hackington (@AlyssaM_InfoSec) reported

    @MarcieLynne67 @hbomax Hard to put it on my internet connection when Hulu, Netflix, Prime, Showtime, and others all work fine.

  • capecoraldwells My World of TOYS (@capecoraldwells) reported

    @woodysalaskan @hbomax I always have sign in every couple of days lately…..