HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 12/16/2025 23:40

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Sign in (32%)

    Sign in (32%)

  2. Playback Issues (28%)

    Playback Issues (28%)

  3. Crashing (19%)

    Crashing (19%)

  4. Buffering (18%)

    Buffering (18%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesPhiladelphia Sign in
BrazilSuzano Playback Issues
BrazilBrasília Sign in
FranceParis Buffering
United StatesLakeland Crashing
United StatesHenrico County Playback Issues
Map Full Outage Map

Community Discussion

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • bg_bookclub Black Girls Book Club (@bg_bookclub) reported

    @ELIYANNAHdirect @HermioneSeries @hbomax sis, I have been thinking about you. They need your help

  • lqufeyson nasya SENNA DAY (@lqufeyson) reported

    @parkervrse @RODRCKHOLLAND @hbomax HELP ME

  • lqufeyson nasya SENNA DAY (@lqufeyson) reported

    @parkervrse @RODRCKHOLLAND @hbomax HELP MEEE

  • teganandsarahj sarah (@teganandsarahj) reported

    @hbomax If you produce a Harry Potter series, I will cancel my subscription. JKR is a transphobe who's done immense harm to the trans community and I will not support her work. I don't want to pay for a service that supports bigotry.

  • bg_bookclub Black Girls Book Club (@bg_bookclub) reported

    @ELIYANNAHdirect @HermioneSeries @hbomax Who do we need to petition. I need my Black girl Hermione fix

  • shebagreen73 Joanne Greenbaum (@shebagreen73) reported

    @mbalsamo @hbomax Exactly it’s so annoying why I can’t watch Gomorrah in Italian and the button for Italian version does not work!!!! #hbomax #gomorrah

  • ArizonaBrian41 Brian Cowley, (BC) *No I didn't start a petition* (@ArizonaBrian41) reported

    @ForeverSquadDC @ATT @hbomax 1st calling someone a *****, is never productive. 2nd, the stats would show Zack Snyder brought subscriptions and they're staying for more. Not, oh well, they came and watched but gone so, well just move on to another If we sign in/stay, they'll reward with more content.

  • BeckyBond007 Becky🥰🥰😷😷 (@BeckyBond007) reported

    @FilmOpinionitis @WarnerMedia @hbomax For the quality the give, it ain't

  • joodeane Jess (@joodeane) reported

    @HBO @lurie_john @hbomax Awful.

  • atainter Aaron Tainter (@atainter) reported

    @lmcnelly @hbomax it has been awful

  • wendland99 Dave (@wendland99) reported

    Why in the world does @netflix not work with the Apple TV app? No availability integration or playback progress... having it all in one place is one less thing to do... @hbomax & @disneyplus FTW!

  • N3v3rSayDi3 Alexander (Reformed Cop) Williams (@N3v3rSayDi3) reported

    @hbomax please do not work with the TERF, JK Rowling. Nothing good comes from furthering the idea that she should be worked with in any way. I adore the HP properties but will never contribute to her wealth without change.

  • PowerOfDarkseid Master DeVoe (@PowerOfDarkseid) reported

    @Itssan17 @ATT @hbomax I actually don't agree with you, at all on this topic. I think this kind of release will help the streaming platform. Remember this isn't a theatrical release, this is a streaming platform, people don't have to pay for 2 different movies here.

  • sandfish_ sand_ness (@sandfish_) reported

    Harry Potter series won’t work because the target market is keen to ignore its existence dummies @hbomax

  • ELIYANNAHdirect Taurus Sun, Chicago Rising ✨ (@ELIYANNAHdirect) reported

    @HermioneSeries had SEVERAL fleshed out seasons & storylines that we had to drop. In fact, most of what was released was dictated by our resources rather than creativity and my writers, cast & crew still slid @hbomax, if it’s a Harry Potter series you need, I guess we could help

  • bkanish Bob Kanish (@bkanish) reported

    @hbomax Hi there. I am totally blind, and am having a lot of trouble using your iPhone app with the VoiceOver screen reader. Has the iPhone app been tested for accessibility? I am asking because your Roku app works perfectly with the Roku AudioGuide screen reader.

  • arshharjani arsh (@arshharjani) reported

    Nobody wants to work with JK Rowling, @hbomax. Let it go!

  • BLO0DYSMILES Anon Wreave (@BLO0DYSMILES) reported

    @albisofly @GodzillaVsKong @hbomax So it's a one sided thing here If Kong wins the ya obviously he won he had a **** ton of help from the good and bad sides of the movie. But if Kong loses, then not only doesnthat show how badass Godzilla is but how damn useless Kong is cuase even with everything stacked in his-

  • Emblemmaniac Mad Doc Isak, #BlackLivesMatter (@Emblemmaniac) reported

    @FilmOpinionitis @WarnerMedia @hbomax You need to be more desperate when you only have one country to work with

  • TashaGreenbttle Tasha aka Jenevieve (@TashaGreenbttle) reported

    @RollForSanity @itsginnydi @hbomax There are plenty of other YA books that have a similar structures to HP. esp the ones she "borrowed" from when she made HP. Ie Worst Witch, Books of Magic and others.

  • Not_Cryz Cryz (@Not_Cryz) reported

    @Itssan17 @ATT @hbomax You guys do realize they can track how many people subscribe and who watches what. if 30 million people subscribe and 20 million watch snyder cut and the rest watch GvK then they'll know. If it's the other way around then they'll know. Unsubscribing is the worst thing to do.

  • FilmOpinionitis gabe - filmopinionitis (@FilmOpinionitis) reported

    @BigC1iff @WarnerMedia @hbomax It’s a radical change to their business model... I’m sure it’ll work out eventually, but it seems like such a different thing.

  • Nizzzy_ . (@Nizzzy_) reported

    @HBOMaxHelp Your app has struggled on my Apple TV the past few days. It’s very slow & sometimes won’t even start the show. It just shows 3 dots at the bottom of the screen. I have fiber internet too and it’s not the issue. Also, CC changes to Spanish randomly..only on this app

  • Burrows2018 Claude Burrows (@Burrows2018) reported

    @hbomax @SnowpiercerTV I tried 2 episodes, getting hand frozen and broken with hammer was nasty

  • KabbieArlish Abbie Karlish (@KabbieArlish) reported

    Hey, @hbomax, JK Rowling is a transphobe who has been problematic in her portrayals of women of color (particularly Asian women), gay men, and Native American themes. She has never apologized for any of these issues or tried to do better. Please don't work with her material.

  • collapsereport collapsereport (@collapsereport) reported

    @GodzillaVsKong @hbomax the stupid western verson of gochira is terrible, no emotion no connection to the audience at all

  • RemyDushine Remy Dushine (@RemyDushine) reported

    @Lord_Poob @GodzillaVsKong @hbomax Yes, and I'd be happier if the big monsters fighting weren't less than 20% of the entire movie. That's my problem. I'm not asking for Citizen Kane writing. I just want less focus on shitty human characters with nonsensical plots and more focus on the monsters.

  • RODRCKHOLLAND frank misses chi (@RODRCKHOLLAND) reported

    @blushyparker @hbomax HELP

  • The_Wolfzy Wolfzy (@The_Wolfzy) reported

    .@HBOMaxHelp I’ve been trying to reset my password for like 30 minutes and I’m not getting an email some help would be fantastic

  • cesaroivan César Iván (@cesaroivan) reported

    @HBOMaxHelp Content plays with no audio. Did the update fix this ? Also, app gets stuck when exiting a video.