HBO Max status: streaming issues and outage reports
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Full Outage Map
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Buffering (37%)
- Playback Issues (27%)
- Sign in (21%)
- Crashing (10%)
- Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hilton
|
Buffering | 17 hours ago |
|
Jordan
|
Buffering | 1 day ago |
|
Boston
|
Sign in | 3 days ago |
|
Omaha
|
Buffering | 6 days ago |
 Birmingham
|
Sign in | 6 days ago |
 Schongau
|
Sign in | 7 days ago |
Full Outage Map
Community Discussion
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Frank Castle (@MrSpacely313) reportedI’m done with @hbomax. Service doesn’t work then when I contact them for a refund they tell me they don’t do refunds. Real great business practices. #AEWRevolution
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Josh Hayes (@perpetual_hayes) reported@hbomaxhelp The audio for #AEWRevolution has never synced up with the video. The problem seems to have been there since the main show started after the Zero Hour pre-show. I’ve tried exiting the app and restarting the show a few times, fast-forwarding, pausing, etc.
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Virtual Photographer...sometimes (@mangAman_vp) reported@hbomax Just a heads up: Using the app in the UK with adds, after adds appear the quality drops badly and you have to stop then restart. Also, the amount of adds in the first 10mins is brutal. Hardly enjoyable.
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AEWMarksman (@AewMarksman) reportedMy @hbomax audio is about 10 seconds behind the action and I have no idea how to fix it #Aewrevolution
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Marly (@marheaux) reported@hbomax this better be gay AF or we gon have a problem
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Darthlord (@darthlord70160) reported@patrizated @SeanRossSapp @hbomax You must be one of the lucky ones all I’m getting on my android tv is a loading symbol and on my Amazon fire cube 30 seconds behind on audio looks like I’m putting up with the audio issue
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Jessie Collins (@JessieLC24) reported@NASCAR @hbomax In car cameras not working!!!! Whats up??????????????????
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Newt1970 (@Newt19701) reported@PenniPerlm76524 @aaronrift @hbomax 45 minutes of the pre show never aired where I’m at but it was fine and no issues once it came on
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Steven (@FatGuyLilCoat89) reported@JayBeasta @hbomaxhelp I had to go and order it on Prime because we're 40 mins in and no fix. HBO assist has been useless and said they'll "email me" with a specialist, when asking for a refund.
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Kakarot (@King003001) reported@JGreenhouseftw @PsychoDad7820 @hbomax There’s no such thing as trans. It’s just men and women. Some men like to pretend to be women and the other way around too. Those are sick people that need help
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U Mug (@HardingJay1981) reported@hbomaxhelp so you can't help me then? shall I just delete my subscription ?
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Miku (@canthinkofaidea) reported@hbomax Fix the Aew stream wtf
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Chuck 🇺🇦 🌈 🏳️🌈 PLEASE, NO DM's (@1TibetanMastiff) reportedHey @hbomaxhelp Subscribed to HBO Max to watch live March Madness and all I get is buffering. This is just the first four. Can't wait until I can't watch tomorrow when there are so many games streaming. Maybe fix this Take March Madness from me and I'll not forgive or forget.
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Dingus McKringus (@your_worm) reportedOn March 15th I ordered @AEW REVOLUTION from @hbomax. The stream did NOT work that night. There are still posts on here confirming that. I paid 42.19. I had to purchase the stream from Amazon so I was out another 50 dollars. I asked for a refund that night. Because I purchased
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A B (@Crazyglue101) reported@hbomaxhelp How do I get a refund for AEW revolution the purchase did not work at all
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Gary Bibby (@garybibby) reported@NOWTV your trailer about @hbomax coming together has a spoiler from Heated Rivalry in it, please fix that.
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Andey E (@AndeyRay) reported@hbomax why the hell is @dennyhamlin on board camera just facing him. Show us the racing and what’s out front. This is terrible @NASCAR
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Brandon Halloway (@BrandonHalloway) reported@hbomax the only thing your Harry Potter documentary should cover is how you didn’t have a budget for light bulbs. You have 6 months. Lighten the movie. It’s so dark the trailer looks awful. It’s giving everyone too dark game of thrones feeling. Shoot the show so we can see it.
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LoFi Tweets to Study to (@KayfabeHuman) reported@SeanRossSapp But what about the issue where the stream never works at all on HBO Max? @hbomaxhelp
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Larry Carter (@LarryTheDeuce) reported@hbomax @AEW Please get the audio right for Revolution. This is the worst PPV I've ever seen.
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fer (@hudclaire) reported@hbomax get to ******* work
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Thrillhouse (@Thrillhouse198x) reported@AEW @hbomax are we going to fix the huge audio delay for #AEWrevolution or no
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EllyButt 🏴🇺🇦🇪🇺 (@WotBuwcheeks) reported@hbomax has awful coverage for the football, why the hell did @footballontnt move there?
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Daryn S. Berger (@daryn_berger) reported@hbomax any info on the technical issue with the Michigan Alabama game?
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ethan (@dcjaybin) reported@hbomax @HBOMax_UK if we complain enough will u fix if pls
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Alex Schumacher (@AlexSch23460780) reported@Variety @HBO @hbomax Why do you work with her?! She’s a bigot
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Cory (@trumarvel) reported30 minutes in and @StreamOnMax @hbomax is still having audio issues. #AEWRevolution
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Virtual Photographer...sometimes (@mangAman_vp) reported@hbomax - Might be a new stream service here in the UK, but damn it's awful. Just watched Batman v Superman, and the quality was like bad dvd quality, and it changed aspect ratio...frequently. Never, ever had that in my life. 1 month sub, quit.
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RubenOnRodeo (@RubenOnRodeo) reported@aaronrift @hbomax Same here tried to get a refund told me I had to contact another company and that they couldn’t help me
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ProfessorHulk52⚾🏈🏀 (@professor5269) reportedThe worst streaming app by far is @hbomax @HBO