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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (27%)
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Buffering (26%)
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Sign in (24%)
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Crashing (20%)
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Video Quality (2%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Montechiarugolo |
Playback Issues | |
 Holly Ridge |
Buffering | |
| Racine |
Buffering | |
 St. Martin |
Buffering | |
 Sherbrooke |
Playback Issues | |
| Innsbruck |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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یه مو فرفری دیوونه
(@vaindettais) reported
@HouseofDragon @hbomax #مهسا_امینی help iran
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Incr𝙚dᵢbl𝙚, Edᵢbl𝙚, Abòmᵢn𝙖bl𝙚 Mᵢck Dᵢ𝙖bòlus
(@Abominable_Mick) reported
@HBOMaxHelp Just to prove this App SUCKS - I just got DM'd asking for my email and TV only to be replied back to use their "Help" site that I've already attempted numerous times to no avail. DO BETTER HBOMAX DO BETTER
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Pallavi
(@pallavibatra99) reported
@hbomax May I know how to cancel my subscription as I moved to another country where you do not provide your services. I am not even able to sign-in to proceed with my cancellation. Please help!
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Nathan Lands
(@NathanLands) reported
@hbomax why is it not possible to signin and suspend/cancel my membership while in Japan?
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Shiromi Arserio 🇬🇧🇺🇸
(@GirlinBlueBox) reported
I'm so sad that Warner Bros is now disappearing @FinalSpace I only saw the first season but it was GOOD. It was hard to find the other seasons. I had no idea it was even on @hbomax and now all those years of work are being dimissed as a tax rightoff.
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Carl_Neptune
(@RealCarlNeptune) reported
@hbomax Horrid. Awful. Unbearable. Couldn’t sit thru episode 6. Freaking Westeros has gone woke. John Snow turns in his grave.
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24Kevin
(@24kevintendo) reported
I tweeted about this earlier but the fact that @hbomax is removing shows for a tax write off is slimey as hell... pr101 how to ensure no one wants to work with you again... problem is they have the money and will continue to scumbag future creative minds
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House Of The Dragon Source
(@HOTDsource) reported
@Najeeb_khannn @HouseofDragon @hbomax One of my favorite characters in the book and I just feel absolutely awful for her and want to protect her 😔
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sarah renee
(@dyeiervonseitan) reported
@hbomax oh now I’m at 106 emails from this glitch
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Amateur adult
(@TaylorBurnell) reported
@Grand_finaLEE @hbomax "hey let's let people download content so they can view it offline, but then make it so you can't access the app without internet! That should work perfectly!!" That app infuriates me. Absolute trash.
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🕰ᴀɴᴅʀᴇʏ🕰
(@tayswiftmecrazy) reported
@euphoriaHBO @hbomax I think for a possible 3rd season would be really “cool” if one character would have an ed; an0r3xia for example, cause there’s many people (me includ) with an ed, and it could help to see how bad it can get if someone keeps it… #EuphoriaHBO 👉🏻👈🏻
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SLUM🏚LORD
(@SlumLordSicario) reported
@hbomax I can't watch Zack Snyder's Justice League. I've tried 3 times and each time it freezes and won't play at all. It's only with this title that I'm having a problem with. Resolve this issue asap.
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Ali Syed
(@alsyde223) reported
@hbomax I am having difficulty with my subscription. How can I reach out to help
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Berneleo Marketing Agency
(@markerinemk) reported
@LikelyDubs @hbomax Hello i can help you promote your link to targeted audience only to get massive signups. Kindly message me
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gay **** fetishist^2
(@r0mansun) reported
@hbomax HBOmax support has REFUSED to delink my google play from it. Google play says I dont have a subscription! I spoke to them n' they said it was an issue with the HBO app! All I want to do is upgrade but you are taking my financial and personal information hostage. FIX THIS.
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✨Cam✨
(@camcammeii) reported
Anyone else having issues signing in to @hbomax’s iOS app with their service provider?
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harlem
(@existencefee) reported
@hbomax why does the app immediately resume either the pilot episode of whatever show i’m currently watching (irregardless of what episode i’m actually on), or a random movie i’ve searched for at some point over the last two weeks? This problem is extremely frustrating, and has-
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SLUM🏚LORD
(@SlumLordSicario) reported
@hbomax I can't watch Zack Snyder's Justice League. I've tried 3 times and each time it freezes and won't play at all. It's only with this title that I'm having a problem with. Resolve this issue asap.
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Jake (Horror Movie Stan)
(@WhatUpItsJake_) reported
@Nick_Offerman @TheLastofUsHBO @hbomax I’ll make sure not to touch anything. Or l”ll just fix your stupid pile.
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SLUM🏚LORD
(@SlumLordSicario) reported
@HBOMaxHelp I can't watch Zack Snyder's Justice League. I've tried 3 times and each time it freezes and won't play at all. It's only with this title that I'm having a problem with. Resolve this issue asap.
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Rose
(@RMB55286457) reported
@hbomax The HBOMAX app sucks, I try to watch House of the dragon on the app and I can hear but not see it! Every time I contact HBOMAX the issue is on my end but I can watch it on youtube TV without any problems. I can also watch other shows on HBOMAX without a problem!
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Jeems
(@jeemstate) reported
from
Phoenix, Arizona
@hbomax You're right, the writing is on the wall! David Zaslav should never work again after dismantling HBO, writing TV Shows off as tax credits to never be seen again. I will never support y'all until this is rectified. Cancelled all warner services, and now it's the pirates life 4 me.
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T.J. Combo
(@_ParlayPapi__) reported
Watching the Industry and I tried to rewind and the app just froze up. Fix it @hbomax
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Najeeb
(@Najeeb_khannn) reported
@HOTDsource @HouseofDragon @hbomax So you probably know what happens to her, probably something terrible I am guessing. Well we will find out soon enough.
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Lorelei Coleman
(@frenchiefinance) reported
With the budget that @hbomax has for GoT, *I* would think that they could afford a light or two so watchers know what the hell is going on. I mean, an iPhone light may even help. I have some old ones they can have!
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Ali Syed
(@alsyde223) reported
@HBOMaxHelp Tried to cancel but my account automatically renewed the annual subscription. Paid $149. Any help is greatly appreciated
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Albert Sims
(@albert71292) reported
@hbomax lost me as a subscriber after that @Discovery ******** got in charge. I knew then he'd be abandoning quality content for that crappy "reality" content he's been pushing. I HATE that ****.
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sarah renee
(@dyeiervonseitan) reported
@hbomax hey, now I’m up to 103 emails from you guys in 12 hours. Now 104, got a new one as I was typing this. You guys should fix this glitch..
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🌧
(@adiiose) reported
@sennyk4 @hbomax TriHard CHARGING PHONE WITH WORK ELECTRICITY TriHard SHOWER IN BATHROOM SINK TriHard STOLEN FOOD FROM CAFETERIA TriHard STOLEN HAMSTER TriHard STOLEN HAMSTER WHEEL TriHard KINETIC ENERGY TriHard FREE ENTERTAINMENT TriHard
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Incr𝙚dᵢbl𝙚, Edᵢbl𝙚, Abòmᵢn𝙖bl𝙚 Mᵢck Dᵢ𝙖bòlus
(@Abominable_Mick) reported
@hbomax It keeps asking me to sign in on the TV even though it tells me log in was a success on my phone. WTF? This app is dog ****