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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (28%)
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Buffering (28%)
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Sign in (23%)
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Crashing (17%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Washington, D.C. |
Sign in | |
 El Pueblito |
Playback Issues | |
| El Paso |
Buffering | |
| Lexington |
Buffering | |
| Philadelphia |
Sign in | |
 Berlin |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Survivor Always
(@MyLife4Me79) reported
@mhideas7 @hbomax *spoiler alert* We were yelling at the TV “CALL 911!!” And “Why are you just sitting there?!” I was just mad that she wasn’t doing anything to get help but maybe she sensed he was too far gone and didn’t want him to die alone if she walked away for a second 💔
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Jeremy Black
(@rollmftide205) reported
@lisi18120749 @AndJustLikeThat @hbomax Get mental help
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Parisa Zangeneh
(@ZangenehParisa) reported
@sagevalentine @DrBrianTobin @hbomax still, they could have made it work.
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Psycho Clown 🤡😈
(@psychoboiXP) reported
@hbomax The HBOmax app on my PS4 is basically broke my Friend payed on his HBO max recently but when I try clicking play on a show or movie it kicks me back to the menu. Plus it won't let me add any show or movie now you guys gonna fix that or explain why it's happening.?
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Angela Smith
(@popsiculture11) reported
@HBOMaxHelp New day. Tried again. Same problem. In fact I can’t watch anything on your platform. I’m using a MacBook and the problem starts at loading. The info in the top left corner shows up, TV-MA, then it putzes out.
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NeilEubich
(@NeilEubich90125) reported
@hbomax Awful. Hbo now has ADS! What the F. Advertisements on hbo? Time to cancel hbo!
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peace.n.joy.n.love
(@Marla_holy_lion) reported
@hbomax Sheesh...4 minutes in to "And Just Like That" and I'm having major regrets. Terrible.
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JanetteDaugherty
(@Janette_Daugher) reported
@BatmanvSuperman @hbomax Who will help me with advice?
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justbechillin.
(@_DreadLightly) reported
@hbomax has the worst app.
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Jacuzzi 🧽
(@jacuzzi_diver) reported
@hbomax It was absolutely AWFUL! I am so disappointed. Everything woke truly turns to ****! 💩
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Pfizer al Ghul
(@TalentedAFrich) reported
Hi @ATT your login function isn’t working and I’d like to watch @hbomax.
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Jonathan Milenko
(@followjonathanm) reported
@HBOMaxHelp In the "forgot password" process in Safari/Mac, I should "Enter the code that appears on your TV." Did not expect that. Exactly where should I see that code? I presume using the Apple TV app somehow. Or was that an error?
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Hale Kenworthy
(@malamakakai) reported
@AndJustLikeThat @hbomax #AndJustLikeThat MAJOR disappointment. How dare you? All of it just sucked. NOTHING even came close to being realistic to how we all came to know and love the cast. Like watching a brand new terrible show.
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Mike Carter
(@mikecarter92) reported
@hbomax This may be the worst show I’ve ever seen.
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SerenPip
(@Jamiek123) reported
@hbomax Worst. Ever.
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Matt Pawelk
(@mattpawelk) reported
@HBOMaxHelp HBO Max doesn't work on the TV
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pappa
(@pappa_1234) reported
@hbomax Nostalgia won’t work
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Rebel without a Claus ☃️
(@ledatoons13) reported
@ohmigoshturtles @cartoonnetwork @hbomax Absolutely, it can actually last that long without losing quality, cuz the show hasn't even dipped at all. in fact, it keeps on getting better. Omg I'm waiting for Maya to be redeemed! I'm excited to see them explore the other side of the creek too
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Hale Kenworthy
(@malamakakai) reported
@ValerieCS159 @AndJustLikeThat @hbomax Like they hired a writer with no experience and no knowledge of ever seeing any of the other episodes or movies. Just TERRIBLE
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Cloud Strife POG Stan Slammer Master
(@CloudStrife2021) reported
@Not_CharLatte @hbomax We have this issue all the time always have to reinstall on my tv
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****
(@shizzyrocks) reported
@HBOMaxHelp Switching my device to just HD and the same movies that are 4k didn't overheat. This makes brand new 4k movies unplayable. No other app has this issue.
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Todd Shirley
(@PapaShirbert) reported
@HBOMaxHelp How do I make the Apple TV app default to NO SUBTITLES? I have to turn them off every time I watch something! Especially annoying when I turn them off in the pre-roll ad and then have to turn them off again when the main show starts! Help!
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Psycho Clown 🤡😈
(@psychoboiXP) reported
@hbomax Nvm I fixed it by logging off and logging back in. Still I think the problem should be fixed for the people who also come across this issue
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Hale Kenworthy
(@malamakakai) reported
@Duquesa23826251 @AndJustLikeThat @hbomax So true. Killing Big off #JustLikeThat was terrible. And way too much shade thrown onto Samantha who was the most supportive non judgmental friend of all of them!
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****
(@shizzyrocks) reported
@HBOMaxHelp None of these work. Your app has an issue overhear Roku devices on 4k hdr/Dolby Atmos new release movies. Reddit and Roku boards have complained about this for awhile. Someone needs to figure it out. Doesn't happen on just hd movies.
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ZeroCool
(@Zer0Cul) reported
@HBOMaxHelp fix the subtitle bug with apple TV, this has been going on for months, FIX IT.
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Steelers(6-6-1)
(@ItsMalikk__) reported
@hbomax why I’m paying y’all $15 fix your ****
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Bruce Wayne
(@phantomscosmos) reported
Society has come to the point of exchanging ideas in public gatherings for for how hbo max can fix its buffering and rewind problems. @hbomax @jasonkilar
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JustinQueef
(@JustinQueef) reported
@hbomax @HBO why does your app not work when connecting to a tv ?
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Raul Llanes
(@TheAzulRaul) reported
@mhideas7 @hbomax She has always been a mess. Lol It’s like everyone forgot the plot. Carey is the worst. Big and her were toxic af. What she did to Aiden. How karma got her with Burgher. She has always been cringe and the writing was always punny. That’s the humor in it. The dumb stuff