HBO Max down or not working? Problems, status and outages

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Buffering (36%)
• Playback Issues (28%)
• Sign in (21%)
• Crashing (11%)
• Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Birmingham	Sign in	4 hours ago
Schongau	Sign in	1 day ago
Hollywood	Buffering	2 days ago
Bellevue	Buffering	4 days ago
Alpena	Buffering	9 days ago
Palm City	Buffering	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nate Savage (@savage_nate) reported 5 minutes ago

  @NFL @Lions @hbomax Time to spam those HBO Max login and passwords so I can watch this!

• 
  Cthulhu 💛❤️💙 - REGISTER TO VOTE! (@Kung_Fu_Cthulhu) reported 6 minutes ago

  @JamesTK98455102 @wbd @hbomax WB already tried the "spend a bunch of money to finish an unfinished director's cut" tactic and it didn't work well enough for them to justify doing more. Ayer's story is not unique in Hollywood, and unlike Snyder, he was very much involved in the making of the theatrical cut.

• 
  Nick Hoffman (@Nickhoffman024) reported 11 minutes ago

  @hbomax can you please fix the feature on your tv shows where it starts the next episode while the previous one isn’t finished. Unbelievably annoying

• 
  Mari (@Mari_miranda9) reported 11 minutes ago

  @HBOMaxHelp I tried all that already and it still doesnr work

• 
  Strongfireᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ܁ᅠ (@benyahiayanis10) reported 14 minutes ago

  @GameOfThrones @hbomax it a shame to post this giff man! , just let the old season like a trophy to not post them anywher!, just post the ******* season 8 the trash garbage worst ending of all time! **** YOU AND **** YOU!!!

• 
  adam silver (@villainouscroc) reported 15 minutes ago

  Like… most of the people on Dog House on @hbomax are ******* terrible and selfish. 80% of the stories are like “yeeeeah we gave it back.” **** each and every one of them

• 
  Noah Levine (@ZProductionz) reported 16 minutes ago

  @KillerCritics @hbomax It's fun but wow is that movie-loving character given the worst dialogue ever.

• 
  𝕎𝕚𝕝𝕝 𝕄𝕔𝕂𝕚𝕟𝕝𝕖𝕪 (@willmckinley) reported 16 minutes ago

  Peacock is the worst. @HBOMax @DisneyPlus + @ParamountPlus are better (for now). But the arms race of original content will continue to marginalize classics. And, since streaming made everyone think DVDs are "obsolete," we're slowly losing that option, as well.

• 
  Olivia Caridi (@OliviaCaridi) reported 16 minutes ago

  @hbomax Are y’all down right now? Every time I try to sign in it says something went wrong and can’t communicate with the service.

• 
  HoochieLovinLoudpack (@Perry40oz) reported 16 minutes ago

  @HouseofDragon @hbomax Looks ******, ****** cgi. Did the make this and the rings of power in the same studios and sets because both the cgi look terrible

• 
  Gordon LaChance (@crunchsupreme89) reported 17 minutes ago

  @positionsmafia @Lions @hbomax If you don't want to call him a good coach tgats fine. Give the man more than a damn year to label him terrible. That's just not fair

• 
  Matthew Lopez (@Matthew669691) reported 18 minutes ago

  @thedylandeckard @hbomax If this is true WB is making the worst choice ever I feel discovery will be folded into HBO MAX 200% I can't see how this will work

• 
  shlouted (@shlouted) reported 19 minutes ago

  @NFL @Lions @hbomax Worst team gets a show like wtf

• 
  squish 🌹 (@heroeslibrary) reported 26 minutes ago

  @bulbasauer @hbomax @dcharleyquinn i won’t fix it i know it’s binge and i wing fix it

• 
  imani | 🕊 (@positionsmafia) reported 27 minutes ago

  @Lions @hbomax dan campbell is a good man but terrible coach

• 
  Clifford Hamblen (@CliffHinNJ) reported 27 minutes ago

  @HighDefDiscNews @hbomax I purchased the first 2 seasons in UHD and it makes a big difference in video quality.

• 
  Alli ⓜⓐⓡⓘⓔ 🏳️‍🌈 (@LackadaisicalA) reported 30 minutes ago

  @hbomax So Im watching Teen Titans and it cuts off at 20min episodes when it’s supposed to be 30 so I miss the last 10min of it.. so I don’t get to see what happens in the end.. and it cuts off in the middle of a scene.. Please fix it!

• 
  mali ivy (@maliivy) reported 30 minutes ago

  @NFL @detroitlionsnfl @hbomax Anyone Needs a Quality Logo done?

• 
  MotownWarrior01 #StandWithUkraine 🇺🇸🇺🇦 (@M_Warrior01) reported 30 minutes ago

  @NFL @Lions @hbomax We believe in you Dan Campbell, let’s get to work. #OnePride 💙🤍

• 
  Noel El Magnifico (@NoelElMagnifico) reported 40 minutes ago

  @HBOMaxHelp seems there is a glitch when playing episodes from a series. It freeze up when playing the next episode. I have to go back replay the episode.

• 
  Troy (@Troy_McAlister_) reported 42 minutes ago

  @HBOMaxHelp @chefboyarjosh Sorry to barge in but I’m having the same issue and these steps didn’t work for me :/

• 
  Robbie Holmes (he/him) (@RobbieTheGeek) reported 43 minutes ago

  I feel frustrated that I purchased for Amy @GameOfThrones on #4kBluray & now it is released on @hbomax in 4k with Dolby Vision / Dolby Atmos. The streaming experience was terrible, so I spent money for a better experience for something I already pay for. #donewhining

• 
  a. cadabra (@PoppinsMer) reported 47 minutes ago

  @hbomax I honestly hate this era. I like.. LOATHE the world right now. Especially this country. All of those things? Were MISTAKES that were made decades ago. None of those things WORK. Banning, censoring and prohibition create black market criminal empires. Remember THAT part?

• 
  Jer (@jeramymanes) reported 48 minutes ago

  @hbomax Fix your app. You have to know that people download movies so they can watch them without internet access. Right?

• 
  Dornish Whine 🍷🗣 (@tatergreater) reported 50 minutes ago

  @HBOMaxHelp im trying to watch harley quinn and during ep 1 it just starts playing the next episode even when there’s like 3 mins left. Y’all need to fix your autoplay

• 
  Katydid (@katydidyoga) reported 52 minutes ago

  @OADelano1 @HBO @hbomax Hey MAGAt, fix your own problems. You know nothing of ours.

• 
  Mari (@Mari_miranda9) reported 52 minutes ago

  @HBOMaxHelp hi, audio isnt working. Every movie o series i play, i cant hear anything, how can i fix it

• 
  Han Shot First (@han__shot_first) reported 56 minutes ago

  @GameOfThrones @hbomax Why is your web browser experience so poor. It worked great back in the HBO Now days. Now the picture quality is poor and fuzzy, the mouse cursor doesn’t hide, and if you rewind 15 seconds, there’s a 50% chance the stream will freeze.

• 
  🇨🇵Mati🐺 (@Matiast01_uy) reported 57 minutes ago

  HBO MAX and Discovery rumours are TERRIBLE!! WTF @wbd @hbomax

• 
  Roman Feris (@RomanFeris) reported 60 minutes ago from Orland Hills, Illinois

  @hbomax For the quality of your viewing experience alone, it's worth paying the extra $5 through Hulu's plan instead of the base HBO Max subscription price.