HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 03/31/2026 21:50

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Buffering (34%)

    Buffering (34%)

  2. Playback Issues (30%)

    Playback Issues (30%)

  3. Sign in (20%)

    Sign in (20%)

  4. Crashing (12%)

    Crashing (12%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesAlpena Buffering
United StatesPalm City Buffering
FranceSaint-Gildas-de-Rhuys Crashing
United KingdomLeeds Sign in
United KingdomLiverpool Sign in
United KingdomBrackley Sign in
Map Full Outage Map

Community Discussion

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • BFStwo Stu Wylie (@BFStwo) reported

    @hbomax Your streaming quality, especially 4K, is subpar. WW84 was dark and pixelated on the HBO max app on the nvidia shield pro. Barely 4K. Looking forward to some of these releases, please don’t ruin them so to skimping on streaming bandwidth

  • lacexwarrior kelsey culhane (@lacexwarrior) reported

    @optimum @hbomax Internet has been down for almost entire days and now you’re ignoring my messages/tweets on Twitter. I call every day and nothing gets solved and it is affecting my work. I have had other customers dming me that they were also ignored while others got support. Come on....

  • ElephantLvr KathyK (@ElephantLvr) reported

    @HBOMaxHelp Possessions is a fabulous show but the dubbing is horrendous and ruins it. Please please please fix it. It’s just god-awful (a huge “what were you thinking, HBO”).

  • KevinFr41573024 Kevin Franklin (@KevinFr41573024) reported

    @hbomax your app is not working at all wont play anything about to cancel fr

  • PRIGomerPyle Leonard Lawrence (@PRIGomerPyle) reported

    @wbpictures @hbomax Don't do it. It's a complete snooze fest and is a waste of great talent on a boring story. The only redeeming quality of this film is that the cast and crew got paid to work during Covid. #TheLittleThings

  • Follow4Freight Ernie McCracken (@Follow4Freight) reported

    @WhittierCollege @hbomax @fionnatejada Literally the worst movie 🎥 I’ve ever seen

  • brock_aholic Brock Arthur (@brock_aholic) reported

    Quick question.. what did you watch in 2020? I was a huge fan of Search Party and Flight Attendant. @hbomax is doing it right, I think it might be time to say goodbye to @netflix... you can't raise prices while lowering quality =/

  • Danny_Bandit Dantastik (@Danny_Bandit) reported

    @hbomax your app for PS4 ******* sucks...fix it

  • AutisticAt4eist Castle: Jedi Curmudgeon, Anti-theist, Autistic. (@AutisticAt4eist) reported

    @HBOMaxHelp You folks need to seriously consider switching away from whatever company is currently doing your closed captioning. I have yet to watch anything on HBO Max without at least three errors in the captions, some affecting context. All the DC Animated movies, as example.

  • thealewis Thea Lewis (@thealewis) reported

    @bassettg @hbomax It was terrible because it had no script. The director let them improvise. Ugh.

  • WJS_2718 Jeffery S. (@WJS_2718) reported

    @Ganjaseuur @wbpictures @hbomax I agree... the entire movie was awful. I don’t know how they call it a thriller

  • HomeSmoking Home Smoking (@HomeSmoking) reported

    @hbomax @wbpictures Can y’all please make the fast forward and rewind feature work better? It takes way too long to skip through if you need to. And can you also make it so that when an episode of a show is finished you can just skip to the next one if you choose to? On a Samsung TV at least?

  • DSummersTime DaJuan Summers (@DSummersTime) reported

    @wbpictures @hbomax This was one of the worst movies I’ve seen in a while! I was expecting something different because of The big time actors and the preview ... idk but it was confusing and disappointing 😔

  • IAmMinnn Aaron Müller (@IAmMinnn) reported

    @hbomax #TheLittleThingsMovie this is the worst thing lve ever seen thoughts?

  • alexu2020 Alex (@alexu2020) reported

    I'll never understand how @ATT @hbomax can have such terrible app for the PS4.

  • Seth91370410 Seth (@Seth91370410) reported

    @hbomax Denzel was great but this movie was awful- slow and hard to watch

  • ohkayer ً (@ohkayer) reported

    why r u the only streaming service where i have buffering issues would u like to enligthen me? @hbomax

  • psiddiqshow Phillip Siddiq (@psiddiqshow) reported

    @hbomax Are most your Godzilla films english subtitles? I unchecked the english subtitle box for english dubbed only and I'm not getting the english. What needs to happen to make the setting work? Thanks in advance.

  • AaronPa86465757 klumpwad (@AaronPa86465757) reported

    Couldn’t decide what to watch so just put on #Troll2 on @hbomax. What better to fill the void than one of the worst movies ever made?!?! Still a cult favorite of mine to this day. #Nilbog

  • PRIGomerPyle Leonard Lawrence (@PRIGomerPyle) reported

    @Dolby @hbomax @DolbyCinema Don't believe the hype. This is a complete snooze fest. It's a total waste of great talent. Nothing happens and at a snail's pace. The only redeeming quality of this film is that the cast and crew got paid to work during Covid.

  • adriandean1977 Adrian Wooldridge (@adriandean1977) reported

    @hbomax Don’t waste your time. The movie was terrible and drug out.

  • off2cdwzrd Off2cdwzrd (@off2cdwzrd) reported

    @Seth91370410 @hbomax It's called a psychological thriller. No gunfights. No explosions. No car crashes. No fist fights. No special effects. No broken glass. No need for suspension of disbelief. Just people using their wits, instinct and emotions. And some moral ambiguity for good measure.

  • PRIGomerPyle Leonard Lawrence (@PRIGomerPyle) reported

    @wbpictures @hbomax Don't do it. This is a complete snooze fest. Nothing happens and it happens at a snail's pace. It's a total waste of great talent. The only redeeming feature of this film is that the cast and crew got paid to work during Covid.

  • MyComedyStore MyComedyStore.com (@MyComedyStore) reported

    @hbomax when your big movies first launch I can only stream the audio for the first few days. The screen is black. All other movies work on your app.

  • PRIGomerPyle Leonard Lawrence (@PRIGomerPyle) reported

    @wbpictures @hbomax Don't do it. It's a complete snooze fest and is a waste of great talent on a movie that goes nowhere. The only redeeming quality of this film is that the cast and crew got paid to work during Covid. #TheLittleThings

  • PRIGomerPyle Leonard Lawrence (@PRIGomerPyle) reported

    @Dolby @hbomax @DolbyCinema Don't believe the hype. This is a complete snooze fest. It's a total waste of talent. Nothing happens and at a snail's pace. The only redeeming quality of this film is that the cast and crew got paid to work during Covid.

  • carbonconcepts Kelly Mitchell (@carbonconcepts) reported

    @RTAyerCutSS @hbomax It seemed to last an eternity. Terrible movie. I could not wait for it to be OVER!

  • jd_is_lost JD \(^o^)/ (@jd_is_lost) reported

    @HBOMaxHelp I really wish you folks could sort out your general volume leveling issues.

  • Relichris Stephen Richards (@Relichris) reported

    @hbomax Your app needs to be so much better. It loads so slowly on even high speed Internet. Half the time I can’t even make it through a show without it needing to buffer.

  • PaOfKalEL enjoyinh the season (@PaOfKalEL) reported

    That was the worst...talk about blue *****. Like are you serious? Thank god I didn’t put for this...besides my HBO lol. Don’t y’all *** do that again. Out here with these bad movies...#TheLittleThings @hbomax #hbomax