HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (35%)
• Buffering (26%)
• Crashing (23%)
• Playback Issues (14%)
• Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Frontonas	Video Quality	1 day ago
Montpellier	Playback Issues	9 days ago
Tijuana	Crashing	12 days ago
Le Teil	Playback Issues	13 days ago
Sainte-Marie	Crashing	14 days ago
Cachan	Crashing	14 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LocalHooker (@LocalHooker1012) reported 6 minutes ago

  @hbomax FIX THE ******* FRENCH OPEN FEEDS YOU *** CLOWNS

• 
  GreenBean24 (@GreenSwag24) reported 6 minutes ago

  @hbomaxhelp @TheEricGoldman There’s nothing in that website that the user can use to fix it themselves lmao you’re developers need to fix it

• 
  ｲﾚ (@HiMyNameIsTL) reported 7 minutes ago

  @hbomax help

• 
  pangie ants (@Angiepants) reported 7 minutes ago

  .@hbomax your customer service is awful and you cancelled my account without notice. What gives?

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿GRISWOLD🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@123griswold321) reported 9 minutes ago

  @AEW @tntdrama @hbomax Prey that Divine Dominion retains. TayJay are awful.

• 
  Bonnie (@JohnnyBoyp7g5) reported 9 minutes ago

  @JamesGunn @hbomax Suit looks awful omg, is Hal such a ****

• 
  Ronnie Clarke (@ronnieClarke69) reported 10 minutes ago

  @footballontnt why is your picture so bad on @hbomax ? Using the android tv app ? Was never this bad on Discovery Awful

• 
  Meagan Guidry (@MeaganSGuidry) reported 10 minutes ago

  @hbomax I cannot get my AT&T login to work on the app regularly. It works sometimes but other times it says it can’t verify my subscription or I get a care code error 201.

• 
  🇺🇲 That James 🍍🐉 (@geek3point0) reported 13 minutes ago

  So @hbomax support chat is complete trash. If I wanted canned answers and someone not empowered to fix my problem I would just chat with AI.

• 
  Oh Silly, it’s Lilly (@Lilly_88sc) reported 14 minutes ago

  @DiscoveryID @hbomax Great work platforming this YouTuber whose channel was demonetized in November 2025 for making F33rism / ED content. That’s awfully close to the time frame wherein your team thought she would be a good asset to this documentary. Not to mention the very bad skeletons in her closet engaging in s3xual conversations with minors on the internet. Verified original documentation for the above mentioned.

• 
  Carlton Kirby (@carltonkirby) reported 15 minutes ago

  A few of you across Europe are searching the English feed as an option. If you need help locating it, or any other issues, then contact the lovely team we have to get you connected @hbomaxhelp 🥰

• 
  Sofia (@willowmillenniu) reported 30 minutes ago

  @NASCAR Still no radio for Austin Cindric on the NASCAR app and @hbomax in-car. Looping @timclark3 because don't know who else to reach out to since this has been an issue since yesterday's practice.

• 
  Annoying Moderate (@DiscourseBro) reported 33 minutes ago

  @hbomax I’d love if you gave your excellent character Samira Mohan a proper send off instead of expecting us to buy the “oh it’s a revolving door but you’re right it’s still part of her last year I guess she’s just not working that day” bs. Insulting the intelligence of your own audience

• 
  Damon Moffatt (@MoffattDamon) reported 35 minutes ago

  @hbomax Look if you cant show a semi final or big match without disruption then bugger off and go and sell cakes HBO Max,last 10 minutes of Bath v Exeter and you get technical issues and we cannot watch it.Absolutely Pathetic!

• 
  Pdubhtown (@Playa1Zero) reported 38 minutes ago

  @hbomax @StuartFails This looks absolutely awful.

• 
  GGTHNX (@goodgamethanks) reported 40 minutes ago

  @JamesGunn @hbomax I'm afraid that this looks terrible.

• 
  legalrealist (Bluesky: legalrealist.bsky.social) (@legalrealist) reported 40 minutes ago

  @ninakokino98 @hbomax So it’s not a story inconsistency / failure issue if she’s just off whatever day they show next. And if they aren’t inspired to have a big plot with her character, i think it’s probably a good thing that they won’t just have the actress standing around in the background!

• 
  aspie_cyclist (@cawright1375) reported 41 minutes ago

  @NBCSCycling Would love to watch this on @hbomax & @tntsports but alas peacock has it and the absolute worst commentary team. Watching Rhõne-Alpes has been difficult due to partisan commentary and all the commercials.

• 
  ~Śarah🤗~ ⚆⚆ (@sharkinjeans1) reported 43 minutes ago

  @DiscoveryID @hbomax What a terrible fit You made with #quirkyloverosee Among those who know you are being laughed at so hard for being such a willing vessel for her lies , she was never involved in the paradise house and she produces feeder stuff to this day 👏👏👏👏

• 
  巨屌色TOP (@hornybean19cm_) reported 43 minutes ago

  @RivetSoro_ @hbomax @euphoriaHBO It’s definite not for nothing…. If Maddy didn’t ask for help Cassie would be dead too.

• 
  they ruined da pitt for meow meow 🌱 (@ninakokino98) reported 47 minutes ago

  @legalrealist @hbomax yes he lashed out against women ( langdon was dismissed fairly ), yet they won't acknowledge his issue with internal mysoginie

• 
  Byron Phillip (@Byron1970) reported 47 minutes ago

  @hbomax your coverage of the nhl playoff game tonight has the worst audio I’ve ever experienced, get it together fellas. Brutal ****

• 
  Gerb (@LittleGerb12) reported 48 minutes ago

  @hbomax audio is out of sync on Bubba Wallace’s in car cam. Plz fix

• 
  Big Roman Royal (@bigrome10189) reported 49 minutes ago

  @RivetSoro_ @hbomax @euphoriaHBO This was the worst episode in the show and it’s not even close Hopefully next week is way better

• 
  Stefano (@stritenata) reported 50 minutes ago

  @hbomax you just let your ads run over so we missed the first point in Arnaldi v Collignon at @rolandgarros It was a vital point so why did we miss it for a stupid ad. I am paying quite a lot for the service and that’s a basic error

• 
  John Gilfoil (@GilfoilJag) reported 52 minutes ago

  @JamesGunn @hbomax Show looks amazing but my god that suit is really bad. Bad suit has no effect on the quality of the show which I’m expecting to be excellent. But I genuinely don’t know how this suit design got past concept art

• 
  Justin (@JustinReddeviI) reported 57 minutes ago

  @hbomax where is the aew double or nothing replay? I work nights and really want to watch what I purchased.

• 
  Brian (@agbullet25) reported 58 minutes ago

  Seriously @hbomax this is BS and flat out a lie for what we pay for when you say no commercials. Fix it and stop showing ads during the @24hoursoflemans

• 
  legalrealist (Bluesky: legalrealist.bsky.social) (@legalrealist) reported 59 minutes ago

  @ninakokino98 @hbomax And I get why you want to push back on that (but you really can’t after including KIARA, of all characters) … but at the end of the day I think part of the issue is going to be math.

• 
  $coli (@twiypod) reported 1 hour ago

  @_cryptoHOV @hbomax Jerry west had a huge issue with it especially season 1. It’s a shame they got in the way of greatness. I was looking forward to the transition to the announcement and then the Kobe and Shaq era. Easily coulda went 5 or 6 seasons