HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Buffering (35%)
• Sign in (31%)
• Playback Issues (15%)
• Crashing (13%)
• Video Quality (5%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
North Las Vegas	Playback Issues	19 hours ago
Köln	Buffering	2 days ago
Brie	Sign in	4 days ago
Krefeld	Sign in	8 days ago
East Moriches	Sign in	9 days ago
Baltimore	Crashing	10 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gustavo Gatsby (@11GustavoGatsby) reported 9 minutes ago

  I’ve been seeing a lot of AI commercials and ads through @hbomax team, @cbdmdusa. Need some help?

• 
  oakstir (@oakstir1) reported 9 minutes ago

  @hbomax Is you app terrible on all android tablets or just my 2?

• 
  eliteal (@eliteal210) reported 10 minutes ago

  @ethankoo22 @hbomax understandable, but since it looks like her condition is deteriorating it could potentially affect her ability to be an attending. a 10 sec absence seizure when you have someone's life in your hands is a huge problem.

• 
  sam (@sam720396290005) reported 10 minutes ago

  @Sammycat41 @addievervale @hbomax subtitles are bad for me too. they’re always a few minutes ahead of whats actually happening on screen which is a shame. could just be a glitch for today because they just released it here? it might be better in a bit idk

• 
  ‏Λ L I . K Λ 🇮🇷 (@AliKa_213) reported 11 minutes ago

  @hbomax @DCOfficial We realy hope you fix this mess! We dont want the DCU hal jordan to be a brown old cop instead of a cool green lantern suits up some costume like the new 52... What ever is the idea, do it right! Not like this old ugly stuff !

• 
  parsifal&emmenthal (@Vafudhr) reported 18 minutes ago

  @TiloSnr @hbomax That's not how Green Lantern Rings work.

• 
  Brent A. Williams, MD (@BrentAWilliams2) reported 20 minutes ago

  @ebennett74 @hbomax Oh that evil Dr. Robby! Why can't he manage everyone's emotionality AND be responsible for the lives of hundreds of patients at the same time? Terrible misogynist!!!

• 
  ProfessorHulk52⚾🏈🏀 (@professor5269) reported 20 minutes ago

  The worst streaming app by far is @hbomax @HBO

• 
  Daniel aday (@Daniel_Aday52) reported 21 minutes ago

  @JamesGunn @hbomax This might be the final nail in the coffin if this doesn’t work out

• 
  Jerome (@BobCobb24) reported 21 minutes ago

  @hbomax Why Is your app absolute dogshit? The sound drops. The loading problems. Like, get it Together. #Euphoria freezing constantly. #MartySupreme having a million sound drops?!! This is insanity. My set up and wifi are just fine. Fix your ******* ****.

• 
  moze (@moze) reported 23 minutes ago

  This is like a true CM punk weekend. Terrible stuff popping off to distract from fun events. Is anyone actually wrestling or is it just hot takes and outrage. Holy ****. Is #aewcollision on tonight. That would fun. Might be time to got #aew archives on @hbomax

• 
  Matthew (@mattbo_0) reported 32 minutes ago

  @hbomax Terrible tagline. Guess Hal dies.

• 
  Dingus McKringus (@your_worm) reported 35 minutes ago

  @AEW @hbomax I just want my stupid $42.19. Please. I dont understand why this is such a hassle. I paid for a product that did not work. Times are too tough for me to just forget about 40 dollars. Can someone please help me out here? @TonyKhan ?

• 
  Texas Bob (@BasedBob210) reported 35 minutes ago

  @hbomax you know this isn’t going to work right??? Why do you guys feel the need to do this to beloved characters for? #BlackSnape

• 
  Adam Santino (@AlgonquinKnight) reported 36 minutes ago

  @SFWsalesgirl @JamesGunn @hbomax Stewart being the main GL isn’t a problem. It’s how these characters are being written.

• 
  Mr. Gray (@GaryLGray) reported 40 minutes ago

  @analydiamonaco @hbomax @LG0_Hendrixxx So sorry to leave something so ominous under your work! Lol I'm currently developing a series and we are getting a pitch deck together. Was trying to explain to my partner what these specific series Bible type documents look like, and yours is really good! Hence the tag

• 
  Zhy Ku ❁ (@zhy_ku) reported 40 minutes ago

  @JamesGunn @hbomax Did you fix it tho

• 
  Synchronicity (@74Synchronicity) reported 42 minutes ago

  Dear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?

• 
  zack (@GLLGHR301) reported 43 minutes ago

  @hbomax @aaronrift Hi, I had this issue last night too with my PPV, but the customer service chatbot kept putting me in a loop and I never got resolution.

• 
  Synchronicity (@74Synchronicity) reported 43 minutes ago

  Dear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?

• 
  🐈‍⬛ (@Sammycat41) reported 46 minutes ago

  @addievervale @hbomax Do your subtitles work? Mine don't and my mum can't hear 🫩 the Pitt is the only reason I paid for this subscription

• 
  maul (@tjmadden412) reported 46 minutes ago

  @hbomax @HBO The Pitt is the WORST show on TV. No contest

• 
  dawn crawford (@dawncrawfo59588) reported 47 minutes ago

  @hbomax Why are we paying more for scho taxes?? For a privilege a streaming privilege i mean i understand that it helps people that dont want to work and choose not to work sending they kids to school but I pay enough in city taxes for school **** and dont even have a kid so yeah

• 
  Sterek Gaming (@SterekGaming) reported 49 minutes ago

  Even HBO Max Brazil is leaving out Mohan already and the season not even done yet. WHAT IS YOUR PROBLEM @HBO @hbomax

• 
  Chuck 🇺🇦 🌈 🏳️‍🌈 PLEASE, NO DM's (@1TibetanMastiff) reported 51 minutes ago

  Hey @hbomaxhelp Subscribed to HBO Max to watch live March Madness and all I get is buffering. This is just the first four. Can't wait until I can't watch tomorrow when there are so many games streaming. Maybe fix this Take March Madness from me and I'll not forgive or forget.

• 
  Cheeto (@UTDCheeto) reported 56 minutes ago

  @JamesGunn @homeofdcu @hbomax About to be the worst GL adaptation if we can’t have both John and Hal using the ring

• 
  star (@piningmygrove) reported 57 minutes ago

  @hbomax his legs are so long help

• 
  rafaa (@AbuelaSoyPutazo) reported 1 hour ago

  @Ranger_teimoso @hbomax Yeah that looks awful too

• 
  joe cooke (@JOECOOKE5) reported 1 hour ago

  @hbomaxhelp I don’t believe it’s a technical issue. It’s just the crowd noise is louder than the announcers.

• 
  Daryl Morty👑 (@DarylMorty) reported 1 hour ago

  @hbomax Can yall fix the glitch with your app? It’ll play an ad and start it at an earlier part of the movie. Then you’ll have to fast forward it just to get to the ad you were originally at and have to watch it again. Been this way for months.