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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Buffering (33%)
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Playback Issues (31%)
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Sign in (19%)
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Crashing (13%)
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Video Quality (5%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saalfeld |
Buffering | |
 Max Meadows |
Sign in | |
| New York City |
Crashing | |
| Urbana |
Buffering | |
| Oklahoma City |
Video Quality | |
| Denver |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Thatoneguy
(@__Foxhound_) reported
@HBOMaxHelp It's on an amazon fire tv, everything else works fine though it's just only the justice league playlist that has this problem
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Ginny
(@ginroaming) reported
@hbomax This is by far the worst piece of cinema with the best actors ever created. It out me to sleep. It wasn't the least bit funny, either. Just dumb.
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Ethan hind
(@I_am_EH) reported
@nickbilton @hbomax Anyone know how I can watch this in the UK? I’m a big fan of Nicks work but I can’t find any info 😢
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AdamCavelle
(@AdamCavelle) reported
Pretty crummy that I have to clear my browser's cache after watching 3 or 4 things on @hbomax or the movies have some serious buffering struggles. Other streaming services don't have this issue, so what's going on? While we're at it, can I please get video quality options?
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Akkala
(@Akkala1800) reported
@HBOMaxHelp Im having issues signing into my account. I changed the password 8 times and it still said it was wrong. I contacted surrport via a chat they said they will delete my account. I don't want it deleated. I just wanna be able to log in.........
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Anthony
(@AnthonyButler15) reported
@hbomax I’d like to request the 2 hours back of my life watching this awful movie. I guess you can have all the academy award winners you want but still not overcome a bad script
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Linus Knight / ALA
(@linusknight) reported
from
Streator, Illinois
i'm not sure if it's the director or editor that is to blame for #thelittlethings confusing storytelling - but my god things seem like a lot of stuff was left on cutting room floor that would help fix gaps in the narrative. All over the damn place and i'm only half way. @hbomax
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Loren T
(@lorent) reported
@hbomax I am getting so tired of seeing this in my feed. It’s just reminding me over and over how I wish I had saved myself and never turned this awful movie on in the first place.
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𝘛𝘉 🐐
(@TheBradySeven) reported
@HBOMaxHelp can’t login to my account even though I’m 100% putting in the correct info
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Brandon Rogers
(@B_rogers8) reported
@hbomax is by far the worst streaming platform I've ever had.
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a
(@morganajorhana) reported
@Katharine013 @hbomax I’m glad the issue has been being put into the spotlight. These fake flexors on insta are so unstable. They look normal online until you see them in person.
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Jason Houck
(@JasonMHouck) reported
@HBOMaxHelp I need your help with an issue please
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WenLinc
(@wlinc) reported
@HBOMaxHelp a ridiculous sign-in issue in your iPad app is preventing us from watching The Little Things. Send help!
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Dana Terio
(@DanaTheriault3) reported
@jdel_9 @HBOMaxHelp I believe I tried that but with no sign in options
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Aileen Geraghty Creative
(@AileenSabira) reported
@HBOMaxHelp Every two seconds it is stopping and streaming while I am trying to watch "The Little Things" ... right now the little things are having a steady stream of a movie 🤪 can you help ASAP?!
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Jeff
(@jdel_9) reported
@DanaTheriault3 @HBOMaxHelp I had that same issue getting signed in on the roku. No login button, only subscribe. What I did, was navigated to a movie and clicked play. At that point, it gave the the option to sign in.
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WestCoastMost
(@Mackandcompany) reported
@HBOMaxHelp Samsung smart TV - happens when you try to select the program from the Home Screen - error message appears once the real time home page opens.
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Taylor Bishop
(@mtb3721) reported
Is anyone having trouble with @hbomax @HBOMaxHelp I subscribe through Google Play and it won't show up as a subscriber on their website. It is trying to make me renew after I was already charged 2 days ago.
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Jayden Delagarza
(@JaydenDelagarz3) reported
@HBOMaxHelp The movie is not working on my iPhone
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Chad Chavez
(@ChadAChavez) reported
Wife is watching the @axios show on @hbomax and my GOD is it terrible.
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🐝💛EVERY MONTH IS BLACK HISTORY MONTH! 💛🐝
(@Geechee4Kamala) reported
@ArrogantNBlack @hbomax I should have spent my time doing that. It had 3 Oscar winners and it is literally the worst work of all three.
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Wayne Mo
(@Whitetruckfixer) reported
@hbomax So, I’m gathering that this is about human issues (maybe more) than creating an automobile. So, this isn’t an automotive history movie, like “Tucker” or “Flash of Genius”, right?
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Fresh Jared (kept in ziplock)
(@jarholst) reported
@hunteryharris @hbomax @cher please help
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a
(@morganajorhana) reported
@b4bendetta @Peerspace @hbomax Fake flexors are the most pathetic and cringe people ever. If one feels the need to fake it til they make it on Instagram just for a bunch of followers, they need mental help ASAP. Having that big of validation issues isn’t healthy.
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Mark Zepeda
(@MAZ1939) reported
@hbomax um... weird issue but... in Justice League Sn 1 E14, the audio that is playing is from another episode of the show (it seems like it's playing the audio from the episode prior) I tried it on 2 devices and they both have that issue.
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Knickshomer
(@knickshomer) reported
@__Foxhound_ @HBOMaxHelp Same here @HBOMaxHelp please fix. Wtf.
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👀🔝🐕
(@chryyan) reported
@MarcusPage9 @hbomax Seek help
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Samir Bhana
(@sambhana) reported
@hbomax Legit one of the worst movies I’ve ever seen
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J
(@KeltzJason) reported
@ATT @hbomax @ATTHelp who can I send my chat transcript to that says one thing and then when I call ATT; i am told something completely different and then told they cannot help me despite the chat transcript saying something.
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Jebron Lame$
(@HaddyHustle) reported
@hbomax has the worst interface ever. Half the time the video don’t load correctly. Or if they do the audio is off