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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (28%)
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Buffering (26%)
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Sign in (23%)
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Crashing (20%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Sign in | |
 Abtsgmünd |
Buffering | |
 Utrecht |
Buffering | |
 Firminy |
Crashing | |
 Queens |
Video Quality | |
| Columbia |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Faerie Alex 🏳️⚧️
(@faeriealex) reported
@KydenWolf3 @hbomax To be fair, I feel like Rowling has been doing a fine job of that on her own. My problem is with Warner/HBO further platforming her.
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Juan Esteban 🦄 MetaDolls
(@juaNFT_ETH) reported
from
El Boquerón, Departamento del Valle del Cauca
@hbomax drop the “max”, HBO is a sign of good and high quality tv. dropping HBO as a name is a mistake.
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Dara B
(@ItsMeDaraB) reported
Paused #Succesion because everyone was saying #LOVEISBLINDreunion was on, but @netflix still says error 😠. back to @hbomax where there were 0 issues loading and watching.
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Rafael Grullon
(@watchitralph) reported
@hbomax or should I say Max lmao.. @Discovery & their terrible decisions. You merge w/ HBO, a brand that has stood the test of time as a recognizable name, & then decide to get rid of the HBO in the name lol. EVERY decision is been baffling. Luckily, I'd already canceled #HBOMax
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David Taylor
(@mrdctaylor) reported
Congrats to @hbomax @Discovery for maxing a new service--"Max"--that is TOTALLY un-Google-able. Want specific info on "max"? Good luck with that. You won't be finding it with a search engine. 😠😤 Also, FWIW...the name "HBO" was synonymous with quality shows. Changing=stupid.
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Dr Damien P Williams Warned You About Exactly This
(@Wolven) reported
@shoshlavosh Ugh I keep forgetting @hbomax took snowpiercer down in one of their more terrible choices in just a RAFT FULL of terrible choices this past year. UGH.
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Tony Sucks
(@RomochokesonD) reported
@hbomax is your website down for login? Keeps saying my password or email is incorrect but it sends me a reset password link.
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;)
(@dontevenfeelin) reported
HBO max app not working for 2 consecutive days, I just wanna watch my show :( Come on @hbomax :/
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wannawin
(@wannawi67157103) reported
@netflix At least @hbomax will work when @succession comes on tonight!
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Ind'y85🌕
(@Meta_2077) reported
******* funeral in 18mins. I feel like... we got alotta work to do after👹 #Succession @hbomax
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yall dumb af
(@_jesslife) reported
Aye *****, @hbomax fix y'all app. Can't even pause a movie w/o the **** crashing.
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Susan Wilhite 🐀 🇺🇦
(@Maggid) reported
It's a shame. @ThisWeekTonight will not be enough to keep me on a declining quality @HBO, or @hbomax
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Nika
(@NikaQueen) reported
I watch a lot of @HBO @hbomax and have for many years. It's crazy how they're dropping the HBO name. Furthermore, I'm salty that I can't stream the following: Dream On Tales From The Crypt The Corner Trouble the Water C'mon HBO. Get it together. Asap.
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Kathy
(@AwesomeKathy) reported
@hbomax the hbo max app doesn’t work on my x1 xfinity box and @xfinity doesn’t know what’s wrong? @hbomax can you fix your app?
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scott evans
(@deuceE02) reported
@hbomax I’ve tried seven times to get you to play something tonight. All if get are error messages. Gonna have to move on for the night.
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Sander Herfindal
(@Bluetiger9876) reported
@JosFuen40113169 @hbomax I don’t know but iginio straffi is trying to help the fans getting a season 3 of Fate the winx saga
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eddie
(@eddaahlin) reported
You know who isn’t having issues? @hbomax #LoveIsBlindLIVE
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Rebecca Soileau
(@TheBeck27) reported
Ok fam, everyone just take a a breather, get up, walk around, fix another snack, and let’s just meet up at HBOMax in a few to see if Logan leaves cousin Greg anything in his will bc this **** ain’t happening tonight @netflix @hbomax #LoveIsBlindLIVE #netflixfail
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J.D. Rhymes With Misery
(@JtotheDtotheB) reported
@hbomax Can we reboot this movie with a series? I would love to help in whatever way I can to make this happen.
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mykullukym
(@mykullukym1) reported
@hbomax's prices are increasing, i wonder if the quality of their app will? because right now it's the laggiest thing around.
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𝒦𝓎𝓁𝒶🗡
(@ViaClove) reported
@astrvngsartist @hbomax @netflix Hbo max used to crash everytime euphoria came on so idk about that
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Elaine Colleen
(@llewloce) reported
Just to be clear, @netflix, we’re all headed to @hbomax for Succession at 9. You have 31 minutes to fix this and let Marshall explain what happened.
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Troy Wands
(@econr6) reported
I can't believe they are killing the HBO brand name. @hbomax I guess this new group doesn't care to market test. I feel like the show quality will start to decrease.
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💛💜RIP Mamba ⚫️🐍
(@DJLocura_401) reported
Yeah remember when @euphoriaHBO had that issue @hbomax resolved within 5 minutes!
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travelbug
(@travelbugnyc) reported
Can someone explain why #HBOmax would give up the part of its name (HBO) that holds all the positive brand identity? @hbomax HBO represents quality tv. Get rid of that and you have a dumb name. #hbo
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lee
(@NalaRules) reported
@HBO What is going on with your programming? We could rely on a new movie every Saturday night and now all you have is stale, old, reruns. We have subscribed for over 30 years and now your line-up is TERRIBLE. Get a better Program Director! @hbomax
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MoonIsAwake
(@MoonIsAwake07) reported
@enigmaofthewood @monicabyrne13 @hbomax If trans people have mental issues they should get treated accordingly. You idi*ts should not allow your stupid ideology on sane people like us who live normal life.
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Your Pal, Cal
(@Calamanderr) reported
Still not working. I’m watching Succession on @hbomax #LoveIsBlindLIVE
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Nb
(@NickBran_72) reported
@hbomax should work on an on screen adaptation of Red Dead Redemption
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Cavin Graves
(@CavinGraves) reported
Shame on @hbomax for supporting #transphobia via JK Rowling’s work. Glad I’ve always pirated your content and always will. #harrypotter