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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (28%)
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Buffering (25%)
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Sign in (25%)
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Crashing (20%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Atlanta |
Video Quality | |
 Berlin |
Buffering | |
| Brandenburg an der Havel |
Playback Issues | |
| Riverside |
Buffering | |
| Sacramento |
Sign in | |
| Renton |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Roland
(@LabSplice) reported
@mbmcandrews @HBOMaxHelp It’s the worst feeling in the world, and all you can do is sit back and wait for the angry emails to roll in.
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Jules 🏳️🌈
(@JulesDoesTech) reported
@FlynnUnplugged @hbomax Oh I got one too and wanted to reply, “blink twice if you need help.”
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ry
(@YungMoney1818) reported
@HBOMaxHelp did all of this. Doesnt work. refund me
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Rich Burroughs
(@richburroughs) reported
@sashinka14 @SupergirlofSF @hbomax It said integration test, it’s a part of software development when you test components together. Obviously an error in their system.
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Tony Vila
(@tonyvila) reported
@fancycwabs @hbomax I work with the HBO Max team and I’m glad to say it wasn’t me. I don’t know who, but I’ve been that guy before (albeit in a much smaller scale) and I don’t envy them their anxiety right now.
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Russell Cook
(@goddamnitruss) reported
@JamesGunn @hbomax Ayyy I got one too. Does that mean I work on #Peacemaker plz dear god tell me that’s what it means.
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Christina
(@TheIAMNinja) reported
@krubner @SnowWolfDesign You posted half your login to @hbomax on a public social media platform when HBO doesn’t offer 2FA or MFA for account protection. Brute forcing your password to gain access to your account would take me *maybe* three or four days max. I would rethink your plan, my friend.
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Rocky Clark
(@iamrockyclark) reported
@randyhollowaysd @hbomax That’s a rough day at work
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Josh
(@onewayout85) reported
@HBOMaxHelp Maybe now you can take a pause and fix your damn UI......
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Sid
(@sidx1024) reported
@HBOMaxHelp @QuinnyPig If your access control allows an "intern" to send out emails to your customers in production, it's not the "intern" that needs help.
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Duane Jeffers
(@duanejeffers) reported
Joke all you want about @hbomax 's Integration Email #1 being sent out by mistake. But, you gotta hand it to them, their subscriber base just made it a trending topic. You really can't buy that sort of buzz, and it makes people completely ignore the app issues from last week.
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Ron Rattie
(@stillpixel) reported
@HBOMaxHelp @brianstelter It's only appropriate now that error messages not include "blame {intern's name}" from here on out.
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Will Federman
(@wfederman) reported
@SeanDKennedy @hbomax Product team is in trouble
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Sam Bramley
(@Sam__Bramley) reported
@HBOMaxHelp It's bold that you are letting interns work with production data. I support it
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Ryan Collins (Saasy)
(@ryancollins_io) reported
I am reflecting on the integration test I just got from @hbomax and thinking about the worst blunders I’ve made in my career as a Software Engineer. #Developers / #coders / #Engineers what is the worst blunder you’ve ever made at work?
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Jim Ferris!
(@DJPlaZma) reported
from
Jeffersontown, Kentucky
@Cthulhu23 @Humanstein That App! It makes me want to throw the remote! Worst navigation of ALLLL the streaming apps. @hbomax
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Zratatouille@東京
(@zratul) reported
@HBOMaxHelp Nice throwing him under the bus. If an intern could do that then it's your system that is the issue.
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variableLabel
(@variableLabel) reported
@CountVice @HBOMaxHelp @HBO Error 0:success
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DragonSlayer Productions
(@DragSlayerVlogs) reported
@KarelHering @hbomax Do you get a service code error if you watch a TV show for a long time. I been getting one and don't know how to fix it.
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Emily Hall
(@MusicToMyEars5) reported
when you work for @hbomax and thought the integration test email was a work email
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Ka-tet19
(@ka_tetof19) reported
@HBOMaxHelp @DerfelMacGuffin Make The Dark Tower. Call @glenmazzara and get to work. That's where the gold is.
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razorgirl
(@Bella_Zuppa) reported
Hey @hbomax, any word on a fix for the app not working for the Comcast X1 box?
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Mary Beth McAndrews
(@mbmcandrews) reported
@LabSplice @HBOMaxHelp this happened to us at work once and needless to say we were all Very Stressed Out
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G.
(@GuilleCummings) reported
@MKorn19 @hbomax I just wish I were in the room when the person who hit send, and then noticed his error, said “oh no.”
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Steve Lloyd
(@repeatingbeats) reported
@sixwing @hbomax I would love to hire someone who made this kind of mistake. I bet this person improves systematic processes at every organization they work in for the rest of thier life.
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Kristin Fitzsimmons
(@knothead02) reported
@ChloeCondon @hbomax And something like this doesn’t happen because one person makes a mistake. If our systems depend on individuals never making mistakes, we’ve got issues! (Speaking as someone who broke a thing in **** last week by making one mistake!)
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Meredith Tarr
(@mpressmeredith) reported
The AppleTV issues are getting all the press, but @HBOMax has been sucking royally lately on Roku too, you know
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Will Cain
(@cainwill) reported
@HBOMaxHelp If true then at least we know HBO lets interns work on real stuff. HBO, let the intern help figure out how to prevent this for next time; that’s a massive learning opportunity there.
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Jonathan
(@jayesspea) reported
@WealthyCFO @HBOMaxHelp 2nd worst thing that can be done. First is replying all on a corporate email.
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Morgan | runtcpip.com | hiatus?
(@runtcpip) reported
@HBOMaxHelp Having never done an internship, people going "Why were they allowed to do ANYTHING" is bewildering. How would they learn about a system by getting coffee and repeating "synergy" in a boardroom? They didn't send addresses or login info, just a test email. Mistakes happen.