HBO Max status: streaming issues and outage reports
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Buffering (37%)
- Playback Issues (27%)
- Sign in (22%)
- Crashing (10%)
- Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Buffering | 3 days ago |
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Sign in | 3 days ago |
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Sign in | 4 days ago |
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Buffering | 5 days ago |
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Buffering | 6 days ago |
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Buffering | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Brian F Piekiel (@BFPNY) reported@hbomax , I had HBO MAX in the U.S. Now I am in the Republic of Georgia and am unable to login to my account to cancel. Please help!!!!
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vince botticelli (@Used2BeLegit) reported@HBOMaxHelp having issues everytime i try to watch #GameOfThrones. on iphone it says "no internet connection" and on laptop it keeps freezing up and lagging. Also having trouble downloading episodes due o the "no internet connection" error
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Brendan Lopez πΊπΈ (@imbrendanlopez) reported@HBOMaxHelp I had to delete and reinstall, thank you for your help!
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q (@M0REYS) reportedall i'm saying is that if you fix your site you could take netflix @hbomax
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Great King Rat (@man_bro_dingo) reported@hbomax #RenewOurFlagMeansDeath or I will go to grad school (media studies, no use) and get an entry level management position within your company and rise through the ranks to middle management where I will work for 30 years and then retire but seriously please renew it
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Tony Madness (@MrMadness) reportedTech help por favor. My @hbomax progress bar (time at the bottom) now only shows how much time is remaining and not where I am currently at. Anyone know how to convert it back to show my progress?
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Lydia Mac π (@LydiaIsNotHere) reportedTaking to the Twitter verse for help on this one: @hbomax β¦ why was gossip girl season 4 episode 18 missing today? Apparently the kids donβt stay on the picture. #GossipGirl
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Gregory M Bowers (@GregoryMBowers) reported@karltaro Just so you know... Only episode 1 has proper subtitles. Episodes 2 and 3 rely on the English CC subtitles, and they're horrible. I already let @HBOMaxHelp know about this, but I figured letting you know would remedy the problem faster.
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π―ππππͺπππ (@hawk_cold) reportedOk, now I have a hole, @hbomax so if it's not too much trouble, #OurFlagMeansDeath #RenewOurFlagMeansDeathI #OurFlagMeansDeathSeason2 i'd also like some merchandising, please.
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hj.etage π΄ββ οΈπ³οΈβπ RENEW OFMD (@solidly_fluid) reported@hbomax is this a code for βbe patient there is work in progress before we can #RenewOurFlagMeansDeath β ?? It would be cool, just to hear something, you know
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grinkβ¨ (@Grink) reported@hbomax I donβt speak Burmese, may want to fix Traffickers episode 1
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VG (@vgistweeting) reported@HBOMaxHelp Nope doesnβt work. And from my search on Twitter- Iβm not the only one with this problem.
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gedhead (@gedhead) reported@myOTPeatsPeople @david_jenkins__ @hbomax I predict the HBO servers will crash within 15 seconds of the S2E1 dropping. Maybe that is what is taking so long - they are installing more servers.
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vilho π΄ββ οΈπ³οΈβπβ€οΈ commissions open (@vilbbit) reportedthe only reason you need to renew this series: my dad will be broken if you don't @hbomax #RenewOurFlagMeansDeath #ourflagmeansdeath @david_jenkins__
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Shame Incorporated (@shameinc) reportedOH @MichaelMann @TokyoViceHBOMax @HBOMaxHelp Its apparently your fault. Episode 2's subtitles work just fine. No problems. I'm assuming he thought it was Miami Vice and he could just **** up the joint. Do better. I like reading.
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Greg B. - Don't have a good day, have a great day! (@LetMyPeopleCode) reportedWTAF @hbomax??? Where is episode 1 of @BlackLadySketch season 3? News outlets were saying it world drop at 12am. You making us wait until after it airs on HBO cable or something? Are your subscribers second class citizens? Who do I have to kill at @WarnerMedia to fix this ****?
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π―ππππͺπππ (@hawk_cold) reportedOk, now I have a hole, @hbomax so if it's not too much trouble, #OurFlagMeansDeath #RenewOurFlagMeansDeath #OurFlagMeansDeathSeason2 i'd also like some merchandising, please.
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πππππ π΄ββ οΈ β’ π¬π£πͺπ‘ (@eds_bonnet) reported@solidly_fluid @hbomax LMAOO I respect that however I did need something in here for their comedic side too I couldnβt help myself
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Alex (@alexandra_nate) reported@Lemon_Kitten Whatβs the problem with @hbomax in the UK?
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Π£ΠΊΡΠ°ΡΠ½Π° ΡΡΠΎΡΡΡ ππ (@abasedmonihubbu) reported@HBOMaxHelp troubleshooting is part of the problem. I can and have done all of these before to fix the problem, but this is the ONLY app I have ever had this many REPEATING issues on. Its not me, its your guy's app that needs to revamped. Better updates, better integration, notas many scrips
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MartΓn Fields (@martin_fields) reported@hbomax I really hate that your app is truly awful: 1. Only 3 people can watch at the time, not all 6. 2. Downloads only last hours, why'd force me to watch it in a time limit. 3. The downloads only can be streamed through the downloads section, not from home. FIXππΌ THATππΌ****ππΌ
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Jamie Hannan (@jhannanjr) reported@hbomax app is the worst when it comes to sound and video being off
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Tiffany Sutton (@ST4Y_PUFT) reported@hbomax you cut off the end of the final space episodes at the end of season 2 please fix this
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nico (@nico_tate07) reported@hbomax please fix your UX, is that much hard to remember the last episode I watched and suggest it?
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kay βͺοΈ*ο½‘κ³ our flag means death era! (@wolfstarlvrs) reported@hbomax why did twt ruin the quality broππ
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Π£ΠΊΡΠ°ΡΠ½Π° ΡΡΠΎΡΡΡ ππ (@abasedmonihubbu) reported@hbomax fix your damn samsung app. WAYYY too many scripts running at once. Ya'll need to simplify so it doesnt crash and freeze every 5 seconds without rebooting.
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Brendan Lopez πΊπΈ (@imbrendanlopez) reported@HBOMaxHelp Apple TV app is not working? It just opens and immediately closes? What's that about
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karl taro greenfeld (@karltaro) reported@GregoryMBowers @HBOMaxHelp I donβt know if I have the same problems w/ my Apple TV
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π―ππππͺπππ (@hawk_cold) reportedOk, now I have a hole, @hbomax so if it's not too much trouble, #OurFlagMeansDeath #OurFlagMeansDeathSeason2 I'd also like some merchandising, please.
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Cack c (@cack1) reported@hbomax your app is still ******. It doesnβt even remember what I last watched. This is the worst app for any streaming service.