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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (35%)
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Sign in (30%)
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Buffering (18%)
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Crashing (13%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Philadelphia |
Crashing | |
| Richmond |
Crashing | |
| Danville |
Sign in | |
 Sherbrooke |
Playback Issues | |
| Salem |
Crashing | |
| Allentown |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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hh
(@bighalfton) reported
@alisoncdiana @EntInsider @hbomax Cancel culture at its worst! Try and get a personality… have a laugh
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Roberto
(@Royat21) reported
@EntInsider @hbomax I’m surprised people are this offended. I wasn’t going to watch but might check it out, and if this is the worst thing them, it ain’t that bad
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JaneF 🇬🇧🇺🇸🌊
(@kthxbaibye) reported
@K3Cubed @loveforcambridg @hbomax I'm sure that HBO will be terrified if you threaten to ban their programs. How do you think that will work?
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Dolores St. John
(@DoloresStJhn) reported
The @hbomax app on all TV systems is so terrible and glitchy that it really makes one want to cancel their subscription.
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Silk Babyyyy 😏
(@JoyeOliviya) reported
@hbomax the second space jam still not working what is y’all doing just take it off if it ain’t gone work!
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sneakerlife
(@sneaker13130144) reported
@hbomax ever since HBO became HBO Max the quality started to suck. @gossipgirl has **** reviews from fans and critics @fboyisland is a damn joke - deserves to be scrapped #theprincehbo is beyond problematic
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Kenneyissocorrupt
(@Kenneyissocorr1) reported
@josephgina_love @EntInsider @hbomax I wouldn't be surprised if Harry n Megan are involved they'll (well wayy more her than him) will do anything for a lil camera time I think she's just an awful person
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Gail Rosen
(@gail_l_rosen) reported
@HBOMaxHelp @wanoseason If I delete the app from my android, will it still keep the downloads? Cuz I'm getting this error infuriatingly on downloads
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Sporadically Rude
(@nosympathy82) reported
@EntInsider @hbomax I watched the show after hearing about the uproar thinking people are mad just to be mad. The biggest problem with the show is it just wasn't funny
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bonjour *****
(@fuckallyallszn) reported
@HBOMaxHelp it doesn’t matter what device I’m using, who’s house I’m at, who’s wifi I’m on, the app is ALWAYS slow and glitchy. rewinding and pausing is the worst, app tends to get stuck. great movies and show, terrible app.
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Cindy Who
(@CindyWh44947139) reported
@EntInsider @hbomax And this is why Hollywood is in so much trouble. Tasteless, crass & gauche, this represents the worst form of bullying.
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Sporadically Rude
(@nosympathy82) reported
@EntInsider @hbomax The biggest problem with the show is it just wasn't funny
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♕Liv
(@poizonousivy_) reported
@hbomax y’all are the worst ever.
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Hank “Blaze” Finch
(@HankFinch) reported
@hbomax @HBOMaxHelp Your PlayStation 4 app is slow as hell. I have to switch devices to watch because it’s constantly buffering. It works on other my other devices. Netflix, Hulu and Amazon Prime work just fine on PS4, but your app is a no-go.
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Greenland
(@BearE_a) reported
@InventAnxiety @EntInsider @hbomax If you look at a list of the worst 37 genocides in history most were done by Africans and Asians .Obviously at the top of the list is Germany 1945,
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freepoetJsR
(@WeCameHopeless) reported
I signed up for @hbomax I think it was the worst decision of my life. It lags a lot. And the selection is not even great.
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Bobrick Sloan
(@BobrickSloan) reported
@EntInsider @hbomax Shitting on the adult royals is a time-honored tradition. The only thing that should be of issue here is that they based a series around a real child who has literally no ability to comprehend what they are saying about him or defend himself in the press. A bizarre choice.
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Hank “Blaze” Finch
(@HankFinch) reported
@HBOMaxHelp I have deleted it and reinstalled twice restarted my PlayStation multiple times, my internet connection is fine. All my other apps on my PlayStation 4 work fine including multiple HD streaming apps from other companies.
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mark
(@mark22157) reported
@WileyNathen @HBOMaxHelp Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my hacked account. His good and fast.
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Tina G
(@nerdsumer) reported
@HBOMaxHelp @witchystardusts HBO are you ever going to fix Rush Hour 2?
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Emily Ellis
(@EmCEllis) reported
Why does the @hbomax app have so many issues?? Like you can’t even watch one episode of something without it freezing in the middle
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PHILIP🇱🇷
(@Phemy43) reported
@WileyNathen @HBOMaxHelp I had a similar hacked problem with my account until Thomas_hacker02 on Instagram helped me recovered my account
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⚛Atomic_West⚛
(@WestAtomic) reported
@EntInsider @hbomax This is a non issue, satire is protected. If the royals don’t want to watch it they can have a manservant change the station.
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LeAnne
(@Suzie228) reported
Lol I totally forgot all about @hbomax gonna be on that all night at work I swear
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PHILIP🇱🇷
(@Phemy43) reported
@felipesan @HBOMaxHelp I had a similar hacked problem with my account until Thomas_hacker02 on Instagram helped me recovered my account
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Matthew Dudley
(@RK1RepoMan) reported
@HBOMaxHelp can I get some help with my roku app?
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David "brokenblade89"
(@brokenblade89) reported
@hbomax Why is it when i try to skip an episode i crash the browser? Should add in a episode skip button instead of making me refresh the page. and maybe make the site remember the volume i last set it to? please? so i can save whats left of my hearing? xD
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Kevin Roof
(@roofuskit) reported
@hbomax I need a human being to help with my account. I am sick of the loop-de-lou you've created with your "contact us" links that lead nowhere. If I can't get a human being today I will just charge-back my subscription seeing as I have no means to reach you.
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Hack Tech
(@HackTech101) reported
@WileyNathen @HBOMaxHelp Recover back your HACKED accnt"SUSPENDED"LOCKED Email retrieve"Facebook recovery"hacking of any accounts" get your work done with no delays Give me a text
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Nathen Wiley
(@WileyNathen) reported
@HBOMaxHelp my account is still hacked, gonna need some help on this