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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (33%)
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Buffering (28%)
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Sign in (19%)
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Crashing (15%)
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Video Quality (5%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Aurora |
Sign in | |
 Écully |
Crashing | |
| Washington, D.C. |
Sign in | |
 El Pueblito |
Playback Issues | |
| El Paso |
Buffering | |
| Lexington |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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𝙱 🤍
(@BrendaMikaela_) reported
So exactly how many times is @hbomax going to crash while streaming WW? #WW84
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Michael I think, perhaps Bob
(@randomletter_f) reported
Well this sucks do key *****. I can't watch @WonderWomanFilm on @hbomax, the server keeps telling me it can't play the movie. Should have made sure your servers could have delt with the traffic.
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Paul Horan ❄️
(@NoazDad) reported
@ARMRgarden @HBOMaxHelp @hbomax Can confirm that #MicrosoftEdge cannot play this movie, while #GoogleChrome has no problem.
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Joseph Brown
(@JBrown3802) reported
Hello @HBOMaxHelp I’m trying to stream Wonder Woman on my Lenovo computer and it says you are all having trouble playing the movie. Is everything okay?
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buzz
(@bbpitt412) reported
@jpallen0424 @HBOMaxHelp I did... it’s a hbo thing... like I said everything else in the hbo app runs fine just not ww84... even a quick search on Twitter shows others are having problems...
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José
(@RM167A2) reported
@wolfblitzer @hbomax Pfizer placebo arm is being refused immediate vaccination, and are being told to risk their lifes for another 2-3 months. These brave people volunteered when no one else did and they don't deserve this. Vaccinate them now. Please share and retweet. We need help @pfizer
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AmberOfThymescira
(@AmberFaise) reported
If @hbomax wants to make good on their deal with @wbpictures they should work out the bigs in their service that interrupt movie viewings #WonderWoman
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Mike Ruffing
(@MikeRuffing3) reported
@HBOMaxHelp No worries. It didn’t work on the PC but we’re able to stream it from our phone.
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Stitch Kingdom
(@stitchkingdom) reported
@bdh_photos @hbomax It’s a terrible platform and not a great movie but Now I’m curious. I got gigabit but not sure if my tv is wired on or on WiFi
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Kristoph
(@ikristoph) reported
@gryjorge @Mark_in_Mi @hbomax Do you have problems with any other content. I mean if you watch any other show or movie on HBOMax other than WW84 do you have any problems with playback?
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Isaac
(@co1das1ce) reported
@HBOMaxHelp I did that as one of my early troubleshoot methods, didnt help
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Lonestar Gooner
(@Lone_starGooner) reported
@7amkickoff #WW84 was absolute drivel. Bunk. Balderdash. If this is the best offering from the DC Universe, @WarnerMedia’s gamble with @hbomax might be in serious trouble.
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DG
(@dgreen_4) reported
@HBOMaxHelp Wonder Woman not working on Roku TV...very bad lag. Updated the app as suggested and it’s still not working.
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Jim Hardy
(@Hardyboy00) reported
from
Palm Desert, California
@HBOMaxHelp Loading on Samsung TV is SLOW. I pay for 200 gb Upload and download. I checked my speed and I can only conclude it's the app and service. Or your agreement with Samsung devices. Please fix or I will not renew.
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Veronnica Prince
(@VeroC78) reported
@hbomax I literally just set up and account to watch the new Wonder Woman movie - already paid for a month - but I can’t sign in to the account. Customer service is no help, and I’m out $16
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Tyus Jones
(@TyusBixJones) reported
@hbomax Why HBO max not working
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Kevin Ruperti
(@kruperti) reported
@WonderWomanFilm @hbomax The more I think about this movie the more disappointed I get. Aside from the terrible writing, the 80s montages and throw backs that have been done dozens of times recently with It and Stranger Things...they just tooK Maxwell Lord and destroyed him. What a waste.
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Ashish
(@ashinvi) reported
@hbomax - your app on Samsung Smart TV glitches and has a bug. Any ideas for a fix?
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jorge
(@gryjorge) reported
@Mark_in_Mi @hbomax I have 300mbps and the video quality is very poor
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Glenn Murray
(@Glenn220) reported
@HBOMaxHelp getting error code 100 trying to project to my Samsung TV
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Dave LeCompte (he/him)
(@BigDiceDave) reported
You know what would be awesome, @hbomax ? 1) if the error message was legible 2) if there was a link to instructions to find this "private browsing" setting that you think exists. I googled for it, there are no hits.
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ItsAllGood
(@its_good) reported
@sherpadavilo @hbomax There are literally thousands of Americans whose livelihood is tied to the movie industry and the profits that it generates in international revenue help pay taxes and provide jobs. Quit pretending like you care about people’s jobs.
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ShawnA🌊🌊🌊
(@Shayesnana) reported
@Peyton57738230 @HBOMaxHelp I hope you got it to work. I was finally able to watch it
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David Wilder
(@RealWildmandt) reported
@hbomax Just as awful as the first one! The best part was the cameo during the credits
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dalascby
(@dalascby) reported
@HBOMaxHelp It appears that @hbomax is getting overloaded, the stream of #WonderWoman is starting to buffer.
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buzz
(@bbpitt412) reported
@KimMcbee2 @hbomax Yep just give up... they were not ready for the bandwidth and amount of people... it’s like when a online video games releases at midnight nobody can play it for a day because the servers are crushed... I’m suspect this is similar it’s the first hbo stream in 4k
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Ranger Vault PEACE
(@DarrellRPeaceJr) reported
from
Los Angeles, California
@minerjpb @hbomax I never have any issues. So I think it’s just early for the new content lol
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Kristoph
(@ikristoph) reported
@mfb1975 @hbomax Unfortunately, we have noted problems with Roku TV's ( such as a TCL TV's ). We don't have a great solution for that other than to use a different device. Sorry 🙁
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Ryan Burns
(@RyanBurnsMN) reported
@HBOMaxHelp trying to stream Wonder Woman on HBOMax on a Roku and its incredibly choppy visually. The audio is synced, but the video stream is skipping frames. Tried to stream another HBOMax movie and it works 100% on audio and video. Any idea how to fix this?
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Videas Vladimir
(@dirtyolddad) reported
@WonderWomanFilm @hbomax People having trouble streaming are lucky. Skip this overblown garbage. I want my 2:35 minutes back.