HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 01/16/2026 03:40

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Sign in (31%)

    Sign in (31%)

  2. Playback Issues (27%)

    Playback Issues (27%)

  3. Crashing (20%)

    Crashing (20%)

  4. Buffering (19%)

    Buffering (19%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesSeattle Playback Issues
United StatesNew York City Buffering
United StatesWalnut Creek Sign in
PhilippinesMakati City Buffering
AustraliaAdelaide Sign in
United StatesSanta Clara Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • BevVincent Bev Vincent (@BevVincent) reported

    @alafairburke @hbomax We watched Oslo all the way to the end and then got an error message. Glad we decided to wait on Mare.

  • agaziemacka agnieszka ziemacka (@agaziemacka) reported

    @HBOMaxHelp we need our money back! Your service not working! Why we pay?

  • KPStephan Mr. Stephan (@KPStephan) reported

    @hbomax How dare you?! After this Mare finale fiasco, I would cancel my subscription in an instant if I wasn't borrowing my friend's login. You just think that for next time.

  • NY_Forever23 RyanFromNY (@NY_Forever23) reported

    @purewitz @HBOMaxHelp I checked the outage map earlier and it looked like the entire east coast as well as the Chicago area

  • EricNaylor Eric Naylor (@EricNaylor) reported

    @hbomax Not working on Roku. Garbage app.

  • westcoastang Angie B. 🌹✨🖤 (@westcoastang) reported

    We need to bully @hbomax so they can get the ****** app together. Fix your **** please 😭😩

  • giacomo_yoder James Yoder (@giacomo_yoder) reported

    @hbomax If only your servers weren’t down.

  • KPStephan Mr. Stephan (@KPStephan) reported

    @hbomax How dare you?! After this Mare finale fiasco, I would my subscription if I wasn't borrowing my friends login. You just think about that for next time.

  • slothtrop Slothtrop Records (@slothtrop) reported

    @HBOMaxHelp App has now been down for thousands of users for over 30 minutes - perhaps it’s time to STOP telling us to restart and to STOP asking for more info..admit there’s a problem and update us!!!!

  • njww Nicholas Whitehead (@njww) reported

    So browsing around a bit, it seems like everyone except #HBOMax knows that @HBOMax is down. You would think they could at least post a new message on their lame trouble shooting page...

  • Tish573 Tish57 (@Tish573) reported

    @HBOMaxHelp getting error after I’ve signed onto app after clicking onto watch Mare of Easttown it’s saying Unknown problem occurred to please contact TV provider

  • WesternMassMMA WesternMassMMA.com--City Boy (@WesternMassMMA) reported

    @hbomax We waited all week to watch Mare of Easttown and now your app won’t even work! Get your **** together!! #FirstWorldProblems

  • CarlosIsAwesome Charlie Brown (@CarlosIsAwesome) reported

    @reeseg_3 @hbomax watching @hbomax w no issue, guessing they fixed it

  • illinoisblue Illy (@illinoisblue) reported

    You literally have one job @hbomax one job. Fix your ****.

  • notemilybohr maybe: em (@notemilybohr) reported

    @ahhitsashleyy @hbomax stop I was just struggling to get it to work

  • plgniagara Plgniagara (@plgniagara) reported

    @hbomax FIX IT

  • Alfy0013 Tara (@Alfy0013) reported

    @hbomax Still not working 😕 😒

  • LJReegs Mary Alice Schwarrrrrrz (@LJReegs) reported

    @HBOMaxHelp @priamonique “...MAY be experiencing issues??! We’re not hallucinating, @hbomax. Sheesh.

  • blackcaligula Chris Frierson (@blackcaligula) reported

    @HBOMaxHelp I just threw my television set at my son, please help.

  • mattheIbig Matt (@mattheIbig) reported

    No one has cared about Kate Winslet since 1997. Fix yourself @hbomax and let me watch The Leftovers.

  • CaroleRadziwill Carole Radziwill (@CaroleRadziwill) reported

    @hbomax HELP.

  • rodgrn Roderic Green Sr. (@rodgrn) reported from Commerce, Michigan

    I guess @HBOMAX doesn't want me to watch #MareOfEasttown tonight. Must be a server load issue.

  • MrsJaimeTessier Jaime Tessier (@MrsJaimeTessier) reported

    @HBOMaxHelp @priamonique This is the second time this week! What is your issue? Why are you charging $15/month for a service that fails multiple times a week?

  • drawnonglass Drew (@drawnonglass) reported

    Outages happen but it's pretty obnoxious for @HBOMaxHelp to put up an error blaming "your TV provider." I do not have one and if I did, they are not to blame for your infrastructure

  • castlegec gcastillo (@castlegec) reported

    @HBOMaxHelp What’s the problem. Doesn’t seem to be a problem when you have to collect fees. Please figure this out. What’s the expected time for the fix.

  • priswinter Priscilla Winter (@priswinter) reported

    @HBOMaxHelp been trying to watch the last episode of #MareOfEasttown and keep getting kicked out. Help!

  • LawrenceCelani Lawrence Celani, Ph.D. (candidate) (@LawrenceCelani) reported

    This confirms that @hbomax is by far the worst streaming app.

  • SwishTweets Swish (@SwishTweets) reported

    @HBOMaxHelp No problem! Feel free to issue my refund directly to the credit card you have on file

  • fuyueli2009 Stephanie Li (@fuyueli2009) reported

    @connachtpa @hbomax Can’t agree more. IT department @hbomax please fix the issue. Whenever there were finale for a popular show, the system is always done!!!

  • supermexigirl Alexandra (@supermexigirl) reported

    @hbomax Got it on the laptop but tv app still not working