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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (28%)
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Buffering (26%)
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Sign in (22%)
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Crashing (19%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hamburg |
Video Quality | |
 Pittsburgh |
Buffering | |
| Rochester |
Playback Issues | |
 Guayaquil |
Sign in | |
| Abtsgmünd |
Buffering | |
 Utrecht |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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LeonRoseFanClub
(@Randle_Julius30) reported
@hbomax Your platform is experiencing some major bugs right now, please fix ASAP.
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Mister_SaturdayNight
(@shawnstowell) reported
@hbomax The intro to that show is terrible.
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Will Bloom
(@wabloom) reported
@HBOMaxHelp suddenly problems playing 4K/DV content on AppleTV 2021. As such content works with ALL OTHER equitable content in other apps I take issue with the accusation that it’s my cables, being of the latest standards, which are to blame. Fix your app.
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stressica simpson
(@hookedonsean) reported
@HBOMaxHelp i am in denver, colorado right now. i have full service with @TMobile 5GUC and/or i have full wifi service. no error messages, just constantly loading, no matter how i approach it. i’ve restarted the app, the phone… help?
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Dood
(@HoiperDood) reported
@hbomax Why does Seth Rogen keep getting work. Dude hasn’t been in a major movie in like 5 years.
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Apwhal Wahsiddy
(@DruidofApril) reported
@OfficialgenLOCK @hbomax This went bad so fast. Holy **** it's Judy awful
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Brian Griffin (Unofficial)
(@Backwardsd0g26) reported
@Koltiwa @hbomax Same for Australia. This is terrible.
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Brian Griffin (Unofficial)
(@Backwardsd0g26) reported
@hbomax Having said that, the anti-Semitic comments have been atrocious. Especially those who mock the Holocaust, or believe it was fake. The far-right have become awful.
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Em
(@EllsSophie22) reported
@hbomax There are sooo many problems with your site. Episodes disapper, trouble loading your site. Errors on titles etc
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Robert Scott Bean
(@StayRSB) reported
Sometimes it buffers and then it just says “O Gossip Girl.” Like “Oh that gossip girl, she’s so silly.” Excuse me. Gossip Girl will LITERALLY **** you up. You throw some respect on her name. You don’t ******* buffer during Gossip Girl, @hbomax.
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Eyminè
(@Eymine_97) reported
@HBOMaxHelp Why isn’t hbo not working I signed into my tv provider on my tv & it’s not working for iPhone deleted the app & the app can’t even be Reinstalled just says loading
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Johnnie
(@shyguyspirit) reported
Hi, @hbomax looks like the site is having issues.
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Africans Only Livestream
(@Soy_Corriendo) reported
@hbomax Hire me so I can help fix this app of yours!
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heather🦞
(@voidmatic) reported
@OfficialgenLOCK @RoosterTeeth @hbomax Why are so many of the replies hidden? Is it because they know that people can't access the show because of hbomax and because they know the shows not as good this season? (I can't vouch for the shows quality, I don't live in the US so I don't have hbomax so I can't watch)
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Let’s Watch It All
(@LetsWatchItAll) reported
Worst rendition of “Brazil” I’ve ever heard, Uncle June. -Watching The Sopranos S3, E13 @HBO @hbomax @uncle_june
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The Infinite Mitch
(@TheDoctorIsIn91) reported
Keep getting the "We can't play this title right now" error from @hbomax every time I try to cast even though playing through the app is fine. Don't know what ******** the problem is but for what I'm paying per month it shouldn't be happening... Fix it.
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Robert Scott Bean
(@StayRSB) reported
@HBOMaxHelp I have a PS5 and two PS4s. It just doesn’t work on PlayStation. I’ve tried everything. This whole year that I was looking forward to digital movies the same day they hit theaters - DIDN’T HAPPEN. I’m not even subscribed anymore. I can’t afford an app that literally doesn’t work.
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Angela Exum
(@3Demona) reported
@hbomax What in the hell kinda woke trash are you guys? Seriously, that Santa, Inc? What in the actual f*ck? That was the worst movie I've ever seen, I turned it off. Pathetic. Canceling my sub tomorrow. If this is ya'lls future, shame on you.
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Rich
(@Kemprich) reported
@muvamoonbeam @hbomax The worst app ever!!!!!!
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Teef
(@_ChiefTeef_) reported
@hbomax please fix your website it is atrocious
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ُ
(@paceyeIena) reported
@hbomax fix this now
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Nic M
(@NicTalksStuff) reported
App not working on PS5? @hbomax @HBOMaxHelp
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Suge
(@Sugegee1) reported
@hbomax fix y’all app
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d
(@destiny_aquin) reported
@hbomax Fix your app. Can’t finish the episode.
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nuggdoctor
(@nuggdoctor) reported
@HBODocs @hbomax He was a fluke. Only people still listening to him are doing it to help them fall asleep.
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Tobikuma
(@BaxineF) reported
@OfficialgenLOCK @hbomax @michaelb4jordan, Sir, I know you guys already did all the hard work, but you need to postpone the season or something, cuz this season ain't right, you gotta do what's right or the people will abandon the show and everything will be turned into nothing.
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ja
(@jatwotimess) reported
@HBOMaxHelp why Is hbo max not working where are the new episodes
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Rich
(@Kemprich) reported
@hbomax If you get your app to work !!!
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Rich
(@Kemprich) reported
@NicTalksStuff @hbomax @HBOMaxHelp Not working on iPhone either
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Land☢️
(@_landodamando_) reported
@HBOMaxHelp is your network/server down? Can't load home page?? Service Code: H-8a673689-769b-4f6c-e91e-ce32dc894790