HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 11/30/2025 12:05

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Sign in (30%)

    Sign in (30%)

  2. Playback Issues (30%)

    Playback Issues (30%)

  3. Buffering (19%)

    Buffering (19%)

  4. Crashing (17%)

    Crashing (17%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesOak Harbor Buffering
United StatesBangor Playback Issues
MexicoReynosa Crashing
United StatesFort Worth Sign in
MexicoSanta Catarina Crashing
MexicoGarcía Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • HenryKrinkle16 HenryKrinkle (@HenryKrinkle16) reported

    @hbomax Where are the English subtitles on HBO Max? They disappeared for this last and prior seasons. Any help?

  • pjescooo P (@pjescooo) reported

    @hbomax why does my hbomax never work on my computer? I am paying for a service that doesn’t work

  • RominaVitiani Romina Vitiani (@RominaVitiani) reported

    @HBOMaxHelp @Snugzmeow I am@also having the same issue. I called spectrum and it seems they are aware of the issue. Hoping it gets resolved soon!

  • angeronies Angelo lazzara (@angeronies) reported

    @NikolasKalar @hbomax This! Haha the worst

  • garycooIboobs Schmickler83 (@garycooIboobs) reported

    @HBOMaxHelp @Snugzmeow I have the same issue I’m just going to pirate the content I want online thanks for nothing bozos

  • ccbjk6 Ben (@ccbjk6) reported

    @HBOMaxHelp There’s absolutely nothing “wrong” on my end. Im a software engineer I know how to diagnose network issues and keep my computer up to date 🙄. If theres something I, extremely tech savvy, can’t figure out to make your product work properly, it’s poorly designed. Your app is trash

  • jeninthe405 Jennifer M (@jeninthe405) reported

    @hbomax has the absolute worst interface and navigability of any of the major streaming services. And don’t get me started on the forced “extras” between episodes of some shows. Ugh.

  • wsepulved32 William (JWD Era) (@wsepulved32) reported

    @HBOMaxHelp Question! For movies that have still yet to be in 4K in the app like Godzilla: King of the Monsters (2019) for example, does the HDR still work on them?

  • SmokeKiller19 Ghostface Killer (@SmokeKiller19) reported

    @HBOMaxHelp and a buffering problem too

  • TheOtherMatt2 ⛄Matt❄ (@TheOtherMatt2) reported from Pittsburgh, Pennsylvania

    @hbomax I haven't been able to use HBOMax in 3 days on my tv, I get the same error every time. I have followed every troubleshooting step on your website and nothing has worked!

  • ComasJohn John Comas (@ComasJohn) reported

    @yeryer62 @hbomax Yes, i am having the same issue, HBO still works on the Cable Box. Weirdly, HBO Max doesn't work on my desktop or my Fire TV but does work on the iPad. What a mess.

  • recoveryteams Recovery Team (@recoveryteams) reported

    @HBOMaxHelp @ModoNayr Inbox for help

  • glossygaljen gloss! (@glossygaljen) reported

    FIX THE ****** APP. YALL GOT TOO MUCH GOOD **** FOR THIS @hbomax

  • MrMcSquilliam Nott O’Donnell (@MrMcSquilliam) reported

    @yeryer62 @hbomax I’m having this same issue! Spectrum is screwing us

  • RominaVitiani Romina Vitiani (@RominaVitiani) reported

    @yeryer62 @hbomax I am having the same issue. I called spectrum and they said that they are aware of the issue. Did not provide details. Hoping this gets resolved soon. It’s very annoying

  • HornyWrld27 Redacted (@HornyWrld27) reported

    @ModoNayr @hbomax Yea it kept spinning then reset and asked me to but i went to work just got home

  • OneFuttAtATime Alex (@OneFuttAtATime) reported

    @smackfist @hbomax Having the same issue. The hell HBOMax???

  • Speech_Queen67 Vaxxed, Masked and Relaxed! (Now with a BOOST!) (@Speech_Queen67) reported

    Hey @hbomax - something is wrong with the App. Your tech team can't seem to understand that. And can't respond in a timely manner. HELP!

  • Snugzmeow snugzmeow (@Snugzmeow) reported

    @HBOMaxHelp pls help HBO Max is saying we don't have a subscription, but we definitely do! trying to log-in through spectrum and I confirmed our sub is active

  • Arik_USA_ Arik (@Arik_USA_) reported

    @HBOMaxHelp Your HBO Max app on Xbox one keeps buffering while watching movies I have reinstalled the app and all my other apps work fine please fix

  • rockman182 A$AP Rocky (@rockman182) reported

    anyone else's HBO max not working? @HBOMaxHelp @hbomax

  • garycooIboobs Schmickler83 (@garycooIboobs) reported

    @yeryer62 @hbomax It’s happening to me too I contacted both support services and they blame each other no wonder people just pirate everything they can’t even get there own apps to work

  • philllyjawn Anthony (@philllyjawn) reported

    @FatalJayShow @warnerbros @hbomax Three dogshit movies from the worst director in history

  • jimmy_avenue Jimmy Avenue 🏳️‍🌈🇳🇴🇺🇸💙 (@jimmy_avenue) reported

    What’s the problem, @hbomax ? I’ve updated, downloaded software and restarted. Nada.

  • ModoNayr Nacho Friend (@ModoNayr) reported

    @yeryer62 @hbomax Same issue and I just finally started watching game of thrones. I should be watching season 4 now

  • sberfield 🇺🇸 Scott BOOSTED! Berfield (@sberfield) reported

    @HBOMaxHelp It is happening on my TV, my Xbox, and my phone. Asked my daughter to try it. She's in another city. I think of she also sees it, it's an issue with the content not the apps.

  • E_LYL Eduardo Lyl (@E_LYL) reported

    @hbomax the app is not working.

  • yeryer62 Reynaldo (@yeryer62) reported

    @HBOMaxHelp It did not help. I signed out of the app on my phone and log back in and nope

  • Carmelamotto Carmela Motto (@Carmelamotto) reported

    @wenfot @AndJustLikeThat @hbomax And Steve confessed because he felt remorse. Remorse, regret, shame. We’re supposed to applaud Miranda for lying & blowing up her life to live a “rom-com?” So poorly done. They will blame prejudice, but the problem is poor character development.

  • LobsterJustin Justin Beard (@LobsterJustin) reported

    @killjoye2008 @hbomax I haven’t had a beanbag in years, how’s it work for you?