HBO Max status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

• Sign in (34%)
• Crashing (28%)
• Buffering (22%)
• Playback Issues (14%)
• Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

City	Problem Type	Report Time
Marseille	Buffering	2 days ago
Veracruz	Sign in	5 days ago
Paris	Sign in	6 days ago
Sandillon	Crashing	10 days ago
Gland	Playback Issues	17 days ago
Perth	Sign in	17 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kc (@thatkcguy__) reported 1 minute ago

  @Rick_LifeCoach @hbomax @VerizonSupport I’ve been having this issue for a week now

• 
  Heather Leigh Cameron (@Chameleon777771) reported 6 minutes ago

  @hbomax Why are we being shown a picture of Noah Wyle when this is not solely his achievement? The people who are being honored should be shown. Showing Noah alone is sending the message that he deserves the sole credit for the hard work everyone else put in to make this possible.

• 
  Bane 🇷🇸 (@1AGRESSOR) reported 8 minutes ago

  wtf is wrong with the industry #HBO @hbomax "Lanterns" biggest cast of awesome famous actors i ever seen in one show, and some idiot gave the lead to unknown ugly dude, it should have been someone at least resembling Ryan Reynolds worst case 1. David Ajala 2. Aldis Hodge

• 
  Becky Forland (@capitolhillgirl) reported 14 minutes ago

  @hbomax I now have your app & I am watching The Equalizer with commercials, but after watching the commercials it freezes. I have to leave the app & then come back & start watching again but with about 30 minutes to go it will not unfreeze. Help

• 
  Back Country Supply Co. (@BackCountryID) reported 14 minutes ago

  @hbomaxhelp Can you just fix the app for everybody? We shouldn’t have to DM you to have a functional app.

• 
  Cato⚜️ (@callme_cato2) reported 16 minutes ago

  The way @hbomax cracked down on how many times you can sign in when traveling is crazy. I can’t even log in now

• 
  Maurice Warren (@BarbadoSlim3) reported 19 minutes ago

  @hbomax whoever y’all got working on subtitles is doing terrible

• 
  Robserobtor (@Bumpy_Smoothie) reported 19 minutes ago

  @JamesGunn @hbomax I’m begging you please stop with the TV shows and focus on quality movies. You can have SOME TV shows but not half of your projects.

• 
  craigieboy77 (@craigieboy2021) reported 21 minutes ago

  @TotallyBetting @tntsports @hbomax Agree not stop chatting missing races that we wanna watch live and the presenter hasn't got a clue what's going on,it's awful

• 
  esto (@NorCal_Sneakers) reported 21 minutes ago

  @hbomax still having issues with #appletv > homepod mini.. Everyother app works except for this... Seems to be a common issue @Reddit thread

• 
  GAVI Y PEDRI (@aelskk) reported 24 minutes ago

  @hbomax HBOMAX please make it happen I actually want Connor Storrie to work so bad with Stuart Campbell and Mitchell Robertson 😭😭 or yet make Connor work for a Richard Gadd production

• 
  𝙿𝙾𝙺𝙴𝙰𝙷𝙾𝙴 (@pokeahoesol) reported 27 minutes ago

  @NobleMetaXX @netflix @hbomax Already on it setting up the account today for this kinda content. I have about 10 videos good quality to post as commercial content

• 
  TexasChica (@hookedontxmusic) reported 27 minutes ago

  @hbomaxhelp You guys have had loads of time to fix the issue. It's not just me, it seems to be the Max app.

• 
  dj sensitive **** (@jelvis8) reported 28 minutes ago

  dear @hbomax I pay to subscribe to your services the spring breakers audio is not synching with the video properly. I clicked another video and the audio was in synch it is just spring breakers I am trying to watch it please fix it

• 
  Alex Rayne (@AlexRayneBayBay) reported 28 minutes ago

  @netflix @DisneyPlus @hbomax I’m so ******* tired of having to set my household every ******* day fix your bullshit apps and let people use the services they pay for. Every ******* day one of your apps decide to do it.

• 
  Nemesis 🇬🇷 (@Tom_Tresser) reported 28 minutes ago

  @RickandMorty @hbomax @TeamYouTube ******** you mean "restart the device"? how is that going to fix it for everyone?

• 
  Vespertil2o (@Vespertil2o) reported 29 minutes ago

  @JamesGunn @hbomax genuinely terrible marketing bro

• 
  Richard MacLean (@RPhilipMacLean) reported 30 minutes ago

  @hbomax Got it. You’re saying the Praxis mirror was operating on the creators themselves the whole time. Chuck Lorre and Bill Prady (whether consciously or not) kept projecting their own insecurities, control issues, and worldview onto the screen — using a cast of very talented

• 
  Markyy Hollywood (@MarkyyHollywood) reported 30 minutes ago

  I really miss Legendary! FIX IT! @HBO @hbomax @Discovery all yall. Fix it!!!!!!

• 
  Jam (@You_Jam_Right) reported 32 minutes ago

  @MoneyManRaceFan @FIAWEC @hbomax Dude it's terrible

• 
  Heather Leigh Cameron (@Chameleon777771) reported 33 minutes ago

  @hbomax Why are we being shown a picture of Noah Wyle when this is not his achievement? The person who is being honored should be shown. Showing Noah all the time is sending the message that he deserves the sole credit for the hard work everyone else put in to make this possible.

• 
  Megan (@Megan920778) reported 36 minutes ago

  @LalaLm327 @hbomax Again so angry? Might wanna go deal with those issues of yours.

• 
  Megan (@Megan920778) reported 38 minutes ago

  @LalaLm327 @hbomax But you can say whatever you want and anyone that agrees with you can. But anyone that calls out your childish behaviour can’t. Sorry the world doesn’t work like that.

• 
  R. Daniel Ursus (@CoryMatthews10) reported 42 minutes ago

  @JamesGunn @hbomax Why does everything have such awful lighting now?

• 
  arlin ⁷ (@pewmypie) reported 43 minutes ago

  ESPECIALLY @hbomax IM NOT PAYING MORE TO BE ABLE TO WATCH AT WORK YOU IMBECILE

• 
  Atumbem Kosmos /🇺🇦🇪🇺🇬🇧 U.S. veteran (@atumbem) reported 48 minutes ago

  @RemyFreshy @JamesGunn @hbomax Alan wouldn’t work. He’s not a proper Green Lantern. It has to be Hal training John Stewart for the Green Lantern Corps. I don’t think there’s great prime Jordan stories outside of the Green Lantern Green Arrow stuff. There’s a reason they eventually sidelined Hal and made him a bad guy and moved on to other Lanterns like Kyle, Guy and John. Also, I don’t think the purpose of the show is to focus on one Lantern. It’s not a show about Hal. It’s about the Corps. We may never see a young Hal in this Universe.

• 
  Stu Wright (@StuW87) reported 52 minutes ago

  @hbomax I hope others take heed and move elsewhere, because it’s ridiculous the amount of problems I’ve had with the streaming and constant ads DESPITE PAYING MORE MONEY TO WATCH.

• 
  Saul Garcia (@SaulGar61900307) reported 54 minutes ago

  @JediiToro @hbomax Every time I clicked a time it just showed me another time and then told me that it was sold out 😭 worst experience

• 
  Geofutures (@Geofutures) reported 55 minutes ago

  @hbomax FYI -- The English subtitles to the Japanese movie "Belle" stop at about 20:15 in a way that does not seem like it is a local problem.

• 
  Back Country Supply Co. (@BackCountryID) reported 59 minutes ago

  @TheIndieHandbk @hbomaxhelp It’s still broken for me too.