HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 01/09/2026 23:00

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Sign in (31%)

    Sign in (31%)

  2. Playback Issues (27%)

    Playback Issues (27%)

  3. Crashing (20%)

    Crashing (20%)

  4. Buffering (18%)

    Buffering (18%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesSanta Clara Crashing
United StatesMission Viejo Playback Issues
United StatesClio Playback Issues
United StatesRolling Meadows Playback Issues
MexicoZapopan Sign in
SpainManises Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • esfoobar Jorge Escobar 💉💉🎉 (@esfoobar) reported

    Looks like @hbomax is having major technical issues. Are there so many people watching the finale of #MareofEasttownHBO?

  • candygirl82 Dr. Candice N. Hale (@candygirl82) reported

    This is ridiculous. Every time a bid finale comes the streaming service shouldn’t crash. Not with all the money y’all charge @hbomax. #MareofEasttownHBO #HBOMaxdown

  • me1issattu Melissa (@me1issattu) reported from Austin, Texas

    @hbomax I was finally able to get the app to work to be able to watch, but what a great series ending 👏🏾 #MareOfEasttown

  • Culpepper19 Culpepper (@Culpepper19) reported

    @HBOMaxHelp still not working

  • pd3244 Paul Trudt (@pd3244) reported

    @JosephReccius @GraceRandolph @hbomax Same ... HBOMax has an "unknown problem" and won't open from Roku ...so much for watching #MareOfEasttown final tonight

  • tammyvent Tammy Vent (@tammyvent) reported from Fenton, Missouri

    @HBOMaxHelp still not working on Roku. Keeps closing. And yes I restarted everything so please don't tell me to do that

  • ydavey David Low (@ydavey) reported

    Has anyone had a problem with the @hbomax app on their @AppleTV? I kept getting error messages tonight when I tried to watch #MareofEasttownHBO. On my Apple TV and my iPhone. I had to reinstall the app a few times and also reboot my phone to finally watch the show.

  • chimpjen Jen Flintstone (@chimpjen) reported

    Seems the problem lies with @hbomax itself but I wonder how many hours it will take for @RokuSupport or @Roku to actually respond 🙄 Anyone looking for a solution, I was able to log in to #HBOMax on my computer and cast to my TV.

  • jwizzle2 Josh (@jwizzle2) reported

    @HBOMaxHelp deleted and re-down loaded app. subtitles s7 ep 4 gomorrah not working. please help.

  • Chris05313895 Chris (@Chris05313895) reported

    @HBOMaxHelp @hbomax Please fix this outage and unknown problem again we are mad please fix this asap?

  • posnovis posnovis (@posnovis) reported

    @HBOMaxHelp Who is this "TV provider" I'm supposed to contact? It's a streaming service and I pay HBO directly, so...fix it.

  • DawnOfTheF13TH - (@DawnOfTheF13TH) reported

    @Rcvryguy @HBOMaxHelp I called them today and the person I spoke to “hadn’t heard of the issue”. Told her that thousands of people are complaining about the issue all over the various social media platforms and she was baffled.

  • LoveYourHate337 Tyler DeMarco (@LoveYourHate337) reported

    @HBOMaxHelp I cannot access HBO Max. Constantly get “An unknown problem occurred. Please contact your TV provider.” I’m streaming on a Roku. Please help.

  • _Movin_On_Up Andrew (@_Movin_On_Up) reported

    @hbomax really needs to fix their service. Buggy and glitchy as all hell and shows constantly just stop playing at random. Unacceptable for how much they charge. #HBOMax #HBO

  • paulmccann23 Paul McCann (@paulmccann23) reported

    @JeffLassiter @HBOMaxHelp I had issues also. Took 40 min. 😡

  • ydavey David Low (@ydavey) reported

    @MaxBenesi I thought I was going nuts getting error messages over and over on @hbomax and now I see others were having the problem, too. I finally reinstalled the app on my iPhone and Apple TV successfully at 10:30. But I was still getting error messages after the show was done.

  • ginafiorito Gina (@ginafiorito) reported

    @RichMarazzi @hbomax Still not working? Such a great finale! Sorry East Coast! 😕

  • chowbelle Countess of Kenwood (@chowbelle) reported

    @anyabelisle @hbomax Weird you were having problems, my stream worked just fine.

  • Brian60877408 Brian (@Brian60877408) reported

    @hbomax seriously considering canceling this ****** service. Constantly getting kicked off. Please fix!!

  • GraceRandolph Grace Randolph (@GraceRandolph) reported

    @JosephReccius @hbomax Really?! That’s awful

  • jayrodias12 jarrod barley☘️ (@jayrodias12) reported

    @HBOMaxHelp @UhhWoke Still not working on Roku, deleted reinstalled and rebooted still not working

  • sssdoc Dr Boom Boom (@sssdoc) reported

    @hbomax Yoooooooooooooo!!!! Yo app is broken!!!! 😡 FIX IT!! 😠

  • tinyfactory tinyfactory (@tinyfactory) reported

    @HBOMaxHelp My god. I’m just trying to watch The Nanny. FIX THIS!!!

  • mochawriterandy Andrea ╰♡╮Light (@mochawriterandy) reported

    Don't understand why I am having trouble accessing Veep on @hbomax 😕😒😕

  • Culpepper19 Culpepper (@Culpepper19) reported

    @HBOMaxHelp @UhhWoke Nope not working for me.

  • wilboandthewads 86 the GQP (@wilboandthewads) reported

    @LindsayLouWho15 @hbomax Mine hasn’t worked in hours. It’s the worst at streaming quality and is the just expensive, but has great content. So frustrating.

  • __aarum Air-*** (@__aarum) reported

    @Daniell89281965 @hbomax just awful

  • alstobart13 Adam Stobart (@alstobart13) reported

    @HBOMaxHelp Some? The app is pretty clearly broken.

  • MrsJaimeTessier Jaime Tessier (@MrsJaimeTessier) reported

    @HBOMaxHelp my app is still NOT working! I have rebooted my tv, I have uninstalled and reinstalled the app! What the hell!?

  • LizzieMcWriter 😂🥰🤡🤷🏾‍♀️ (@LizzieMcWriter) reported

    Rude! I’m trying to watch #GossipGirl 😩 please fix it @hbomax @HBOMaxHelp #HBOMaxdown #HBOMax