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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (33%)
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Buffering (32%)
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Sign in (18%)
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Crashing (12%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Irving |
Sign in | |
| Painesville |
Buffering | |
| Stuart |
Buffering | |
| Rowlett |
Crashing | |
 Paris |
Buffering | |
| Aurora |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Superheroes_Movies ᗢ🌿
(@SHeroes_Movies) reported
@HBOMaxHelp Sony Android TV. I also have the same problem on the PlayStation consoles.
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ObiKanTV
(@ObiKanTV) reported
Hey @hbomax fix your website. Y'all go open devtools on your site, never seen so many errors in my damn life. Can't even use your service atm because whatever code you use to display the play button is whack af. I have to go into devtools myself to find the damned thing.
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Jared in Colorado
(@Jradmilehigh) reported
@HBOMaxHelp @WitchyWife1964 Im having same issue
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Arthur
(@cwb_arthur) reported
@hbomax any staff can help me?
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Matrix🎗
(@MatressMatrix) reported
@Goldenforce772 @DCComics @hbomax Arrowverse is a.....work in progress, i mean my first dc thing I watched was The Flash so I'm very biased.....Arrowverse is weird, i mean superman and lois and arrow are really good and i admit they don't utilise the superhero universe well but at least it's better than the DCEU
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Superheroes_Movies ᗢ🌿
(@SHeroes_Movies) reported
@HBOMaxHelp Whenever I play a movie or show on the HBO Max, that says it plays 5.1 Dolby Digital audio. It always plays on Stereo audio. I check everything to see if I could get it to work and nothing works. It seems to be the app.
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Bonny Ross is thinking about pirates
(@bonnymross) reported
I have two weeks off work after today that I'm going to spend being even more insufferable about #OurFlagMeansDeath so there had better be a renewal announcement pretty please @hbomax
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Sconesy Cider
(@ya_busted_) reported
@hbomax you must be completely drunk off your *** if you do not renew Raised by Wolves for another 3 seasons. Easily your best Sci Fi work in decades.
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Michelle, AA Ball Era
(@michellethefan) reported
@McclintockWall @hbomax @david_jenkins__ I don't know anything about how contracts like this work, but it seems like they could throw us a bone about it and THEN work out the details. (I'm used to baseball contract negotiations where I can count on leaks and contingent deals and this black box is unbearable.)
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Levi_Exiled
(@LevaniExiled) reported
@hbomax Worst Batman adaptation. I am not saying this as a Snyder verse fan, no. I was waiting for this movie and I was hyped... Too overrated.
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jamila
(@jamila94863411) reported
@hbomax is always on some bs when it comes to subscribing and unsubscribing. I always have to get technical assistance for simple issues. Never had that issue with any other provider. Smh.
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Marcus Herrick
(@Syrik_Zero) reported
@AlvinHart19 @RodriguezFruit @hbomax I always went to comedy to help me feel better. So I don’t know. Did see a trailer for The Night House today and I feel like I got to see it now.
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Michael Campanella
(@CampanellaFoto) reported
@hbomax Your AppleTV app crashes on launch since the latest update. Please fix it!
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Twitchy_The_Bard
(@A_David_Titus) reported
@hbomax I am still having problems with your dashboard on two roku tvs. Either it won’t load or there is a delay. Sometimes I can’t even navigate the titles because it won’t let me leave the damn sidebar. Really love the shows you have. When I can watch them.
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ObiKanTV
(@ObiKanTV) reported
@HBOMaxHelp I don't need help, thanks anyway. But anyone not knowing their way around code might. It's not connection, device or client. I was just angry and did a tweet. Me and a bunch of people I know have had issues with the desktop site. That's all.
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Shady Lady™
(@Susy_Carmichael) reported
@hbomax could be the best app if they didn’t crash every 10 mins 😒😒
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Riddick
(@fit___KING4) reported
@hbomax where is episode 5 of Winning Time? It isn’t available on the app. Help please!!
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Goldenforce772, Paragon of Realities 💙💛
(@Goldenforce772) reported
@MatressMatrix @DCComics @hbomax 10 years of that soap opera tells me that I have had enough of that. So I'll leave it to the animation guys to do the hard work.
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Brian Duffy
(@iambrianduffy) reported
@slothymacneal @hbomax I am having same issue on my Amazon TV. No issue on my phone. Please advise the issue?
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Victor Alonzo 👑
(@GoogieToons) reported
Hi @AppleTV @hbomax and @paramountplus I'm having trouble with your services, I can't get in, and if I get in, I get kicked out. I tried to clean out my TV's cache, and restart my TV. I also tried to uninstall & reinstall and I still get kicked out. What can I do to fix this?
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Stephen Helwig
(@ImTooOld4This) reported
@HBOMaxHelp @DamnYankee3270 I feel like the parental control settings for HBOMax were designed by someone with no children. Please fix this immediately. It's absolutely bonkers this made it past UAT.
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Brian Duffy
(@iambrianduffy) reported
@hbomax it seems multiple people are reporting since yesterday that subtitles don’t work on your new signature show where people need subtitles….Tokyo Vice. Have yet to see you admit there is an issue on the HBO MAX app with a Roku. Please advise if you are working on a fix??
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FabioMassuda.eth
(@FabioMassuda) reported
.@hbomax, before content war (streaming 2.0), you need to figure out how to stream with quality (streaming 1.0). Competitors manage to deliver Ultra HD steadily, while HBO Max fails to do so frequently
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Lady CM 😷
(@CMoecks) reported
@hbomax I am on week 3 of the app not working on my Apple TV. Support was no help. They escalated my ticket but still no assistance.
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🚧Ryan Withdrawals 🚧
(@FandomExpolorer) reported
@hbomax I shouldn’t have to delete your app to get it to work, everytime
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Greg
(@greg_seale) reported
@gordonkeith Interesting that you think the people on #severance take the elevator up to go to work. I have always thought the work floor was below the check-in floor. I wonder which it is? @hbomax
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Brian Duffy
(@iambrianduffy) reported
@hbomax it seems multiple people are reporting since yesterday that subtitles don’t work on your new signature show where people need subtitles….Tokyo Vice. Have yet to see you admit there is an issue on the HBO MAX app with a Roku. Please advise if you are working on a fix??
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lauryn
(@luckylaurynx) reported
@hbomax is the worst streaming platform of all time. It literally never works and "watch the next episode" is a cruel joke to them.
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Denise
(@AShadyDame) reported
@hbomax Why do all actresses on #TheGuildedAge talk like they’re trying to be men. Awful acting. Such a shame too.
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alec
(@ScottMetscudi) reported
@Jradmilehigh @HBOMaxHelp @WitchyWife1964 Also having the same issue