HBO Max

Is HBO Max down?

No problems detected

If you are having issues, please submit a report below.

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 11/24/2025 10:10

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (35%)

    Playback Issues (35%)

  2. Sign in (30%)

    Sign in (30%)

  3. Buffering (18%)

    Buffering (18%)

  4. Crashing (13%)

    Crashing (13%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesPhiladelphia Crashing
United StatesRichmond Crashing
United StatesDanville Sign in
CanadaSherbrooke Playback Issues
United StatesSalem Crashing
United StatesAllentown Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • PhatMobsta Gabriel Diaz (@PhatMobsta) reported

    @HBOMaxHelp @xjippyx Still happening man! I just wanna square Madison see the Knicks play with Jackie Chan and Chris Tucker! Please hurry up and fix this! Streaming on an Amazon fire stick.

  • KATErade5592 Chicken Mandala (@KATErade5592) reported

    @HBOMaxHelp known issue: HBO app for Android always shows videos off-center. Tried uninstalling and reinstalling, no phone updates, error persists. Pixel 5

  • jpalmerdubs Palmer (@jpalmerdubs) reported from Ventura, California

    @CoasterKi @hbomax @SamsungSupport It’s the worst app. The interface is terrible and I’ve had to contact support multiple times.

  • JRuhDaBoss Mr. Nice Guy (@JRuhDaBoss) reported

    @hbomax The audio is about 3 seconds off from the video on Rush Hour 2, very annoying, pls fix it

  • RKal_L Roman K. (@RKal_L) reported

    @HBOMaxHelp Dolby Vision content is still broken over a month later. What is the ETA on getting this fixed? Getting kind of ridiculous especially when all new movies broadcast in 4K UHD DV but they’re only up for a month. Updates?

  • RKal_L Roman K. (@RKal_L) reported

    @JTE2409 @hbomax Even more annoying…DV has been broken for over a month on HBO max and all new movies are only up for 1 month lol. It’s BS

  • trash_compacter Dopamine Reactor (@trash_compacter) reported

    @hbomax you really need to start rethinking modal blocking pop-ups on launch on your mobile app. I don’t care if they work, they’re irritating.

  • lismiley1 ❤️MyFreedom (@lismiley1) reported

    @HBOMaxHelp my Samsung tv says I need to update to latest version. My Samsung does not give me that option. I am unable to delete HBO to reinstall as it was part of the original pkg provided with the TV. I have deleted MANY apps to gain more space but to no avail. HELP!

  • CoasterKi KICoasterGuy (@CoasterKi) reported

    @jpalmerdubs @hbomax @SamsungSupport I think that app just might be kind of garbo right now. I'm having issues with it on 2 different Roku devices as well. Seemed to get a lot worse about 2-3 weeks ago.

  • HitechRednech El Jefe (@HitechRednech) reported

    @HBOMaxHelp any plans to fix the dumpster fire of an iOS app? I mean how do you mess up a video player? It’s literally built in to the OS.

  • fidderm12 fiddler (@fidderm12) reported

    @emaloohoo @hbomax Dm @rexcyberhelp ASAP he help me solved my problem when I have similar issue with my hacked account. His good and fast

  • pyroliticcarbon Additional Master Codebreaking (@pyroliticcarbon) reported

    @Tamar_kali @hbomax He did not. He’s indicting white people for once again taking the worst elements of anything they appropriate.

  • lordsandwolves Lords&Wolves (@lordsandwolves) reported

    @hbomax has the absolute worst streaming app. Doesn't matter how good the selection is if you can't watch any of it.

  • sonicyutes Jace (@sonicyutes) reported from Manhattan, New York

    Dear @hbomax why do you never work on any device

  • kev83969086 kev- (@kev83969086) reported

    @HBOMaxHelp Hi, why is my Hbomax still not working on my Apple TV but works everywhere else?

  • twenty6twelve Noah Wilcox (@twenty6twelve) reported from Ogden, Utah

    @HBOMaxHelp how do I get technical support? My app is not working through any service.

  • ItsProfessorK Andy Rooney In Hot Senior Summer! (@ItsProfessorK) reported

    Hey @Roku and @hbomax, what gives w/ the app crashes?? Seriously, random programs crash the app w/ no rhyme or reason. Get this fixed!!

  • JVO_Keeks Kee⚘ (@JVO_Keeks) reported

    Dear @hbomax and whoever else runs the app, Get your **** together and fix the app

  • jpalmerdubs Palmer (@jpalmerdubs) reported from Ventura, California

    The @hbomax app on @SamsungSupport remains only trouble. It stopped working. I tried reinstall, still didn’t work. Tried deleting to re-install, now it says no memory unless I delete other apps. I deleted apps I never use, but it still won’t install.

  • jonesingfor j cubed (@jonesingfor) reported

    @hbomax is there a trick to getting your app to work on roku because it never. does.

  • bnrobertson1 Kid Nickarus (@bnrobertson1) reported from Washington, D.C., District of Columbia

    You’ve got to hand it to @hbomax - they’re so confident in their content that they have no problem making users pay for a totally broken dogshit app

  • Phats182 Khal Drogas (@Phats182) reported

    Your app’s UI is terrible. Fix that **** @Hbomax

  • DKateeb DKateeb (@DKateeb) reported

    @HBOMaxHelp When I press play on a movie or tv show its does not play it just goes back to the same screen with the play button. Nothing will play. Is there a fix for this? Is this a known issue?

  • allflicker All the Flicks That Are Fit to Squint (@allflicker) reported

    “….a lot of white men in backwards baseball caps…” Different time, same problems. #NowWatching #Woodstock99 @hbomax

  • jennalabriola jenna labriola (@jennalabriola) reported

    @BeachDan @hbomax I have no problem rooting for her lol. Though I did watch that season quite a while ago, so I don't remember all the little things

  • drozd_stephen steven gregory drozd (@drozd_stephen) reported

    @Ty___Webb @hbomax It was terrible, hilarious and shocking

  • JazzCochina Polly Anna ☁️ (@JazzCochina) reported

    @hbomax do y’all know how bad your apps are across the board? like are you aware? the slow loading, freezing and crashing is are mass problems. are y’all discussing ways to fix them internally or do y’all not consider the viewer experience? what is the big deal?

  • curryfailsjax Андрей (@curryfailsjax) reported

    Watching the #Woodstock99 doc on @hbomax reaffirms that @limpbizkit is one of the worst bands of all time.

  • CharlesGN Charlie Nathanson (@CharlesGN) reported

    @HBOMaxHelp autoplay not working. Fix this asap. Ridiculous

  • insektman Will Parkinson (@insektman) reported

    @HBOMaxHelp Hi there, I did as you directed and I still have the same issue. The captions are appearing on the screen 25 seconds ahead of the dialogue and pictures. What can I do?