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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (33%)
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Buffering (32%)
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Sign in (17%)
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Crashing (14%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Painesville |
Buffering | |
| Stuart |
Buffering | |
| Rowlett |
Crashing | |
 Paris |
Buffering | |
| Aurora |
Sign in | |
| Écully |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Thaddeus Norris™🌈
(@nippy360) reported
@hbomax why everytime I strem something from you my tv buffers its 2021 fix it or I'm canceling im watching many Saints & its buffing 7x now🤬
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MchLTckR
(@TuckkcuT24) reported
@HBOMaxHelp your authentication process is the worst!!!
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e40
(@envoy510) reported
@HBOMaxHelp I gave you all you need to know about this problem AND I'm not about to change my pw back to the one that didn't work to help you test!! I DID spent the time to fish my old pw out of @1Password to tell you how long it was. Now I feel like I wasted my time.
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Bambino
(@ElPadre2468) reported
@King_sirhc @BigPerm113 @hbomax I turned it off half way through. Bad acting and boring, imo. Dull is the best description.I wasn’t expecting it to be as good as the Sopranos , but this was just God awful. Chase is crazy for releasing this movie 🤮
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Carl
(@Mpj1973Carl) reported
@hbomax No DOLBY ATMOS! fix this ASAP
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Jeremy
(@JeremyMorse87) reported
@hbomax how is multi million dollar company on there 4th gen streaming service and still have connection issues? @netflix figured it out 20 YEARS ago how have you failed 4 times with the same issue?
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Mr Dead Cthulhu🏴☠️🐙🕵️♂️
(@suckmybeard) reported
@hbomax No. I don't understand why the biggest cable movie network decided to go streaming only, too the point where you refuse to even allow TV manufacturers to have the app. What's the end game? Deciding to go with lower quality production?
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Rob Thompson
(@RobThom65264674) reported
@hbomax That movie was terrible.
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Kon
(@Mit2Konstantine) reported
@hbomax It was terrible. Like one bad episode. Don’t try again please. Sopranos was best show ever
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Dan Davenport
(@dandavenport) reported
@kellybergin @hbomax Truly the worst.
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Carl
(@Mpj1973Carl) reported
@hbomax Dolby atmos NOT WORKING FOR ANY MOVIE; fix it
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Dean Oliver
(@deanolivertweet) reported
@hbomax why does your @Roku app always have problems? It never works. It goes into this loop thing at the beginning of each episode, forcing me to restart. Then that doesn’t always fix it. When and if it does play the episode, it always starts from the beginning of the episode.
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The Spoiler Spot
(@mikawilson777) reported
@TaundaDEdwards @insecurehbo @hbomax I’m getting “Lawrence died in a plane crash” vibes from that baby scene clip and the voiceovers.😳
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N!TSUA but spooky
(@_Young_Anarchy_) reported
@hbomax Idk what the hell Tom is but that is the ugliest animation in a TV show I've ever seen And I've seen Problem Solvers
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Justin Fencsak
(@kascnef82) reported
@PhillyNewsGuy just wait ubtil tonight when @hbomax will crash again
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Jonny Sack
(@JSack12) reported
@hbomax terrible.
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imorti
(@imorti) reported
Anyone else having issues trying to watch #TheManySaintsOfNewark on HBOMax? It started up this morning and now can’t stream. @hbomax thoughts?
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Shiloc7
(@BoondockGt) reported
@HBOMaxHelp come on HBOMAX! Fix your flipping app! Why can everyone else's app work, and yours continues to be buggy. Get different devoplers or something cause they are not doing a good job. Saints of Newark will not play. It won't open to resume movie
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Carl Lund
(@CopeKnight) reported
Dear @hbomax, your streaming apps on both @Xbox and @SamsungUS are buggy, awful messes. Please fix them.
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ryan
(@zeraph67) reported
@hbomax please for the love of Christ himself fix your site I’m just tryna watch people get kill’t
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eric olson
(@eolson11) reported
@hbomax WTF WAS THAT!!!!! That was not about Tony Soprano and it was just a terrible movie in general. Maybe I missed something but for all the hype this was garbage!!!
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Tschüss!
(@JuanCharlieDi) reported
@hbomax fix your god damn platform already. Can't watch a movie or an episode without having to restart the app a bunch a times.
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Jeremy
(@JeremyMorse87) reported
@hbomax Maybe fix the connection issues that have pledged you sense hbo go or hbo now or hbo on demand? Then I can watch more the one episode (if it even loads the home page) without having to close the web browser and try again
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Cmoney111
(@Cmoney1114) reported
@hbomax I’m watching now and I see the problem with the words being in-sync with lips hasn’t been fixed
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Matt.Hew R.Eyes
(@msreyes541) reported
@HBOMaxHelp how can we give feedback about episode thumbnails. Rewatching The Wire and so many of them have monumental spoilers for no reason at all. Others complain about this on Reddit too. There has to be an easy fix where you just show a characters face, no major plot points.
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Richard J Torres
(@rjkeats_98) reported
I got rained out of work on the same day that #manysaintsofnewark debuts on @hbomax Life is good
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timothy
(@tmrauth) reported
@hbomax The picture quality is horrible. It’s so dark you can’t see anything
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cscgamer (40% APY with HEX 5555 club)
(@cscgamer) reported
@kushibo @hbomax Prequels are always confusing for newcomers, because they don't have the foundation That being said. I think it would be best, if possible, to start with prequels and work up. So yes to a degree.
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Bad Company
(@JuniesThread) reported
@hbomax Wow! Just terrible, pass on it.
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Jeremy
(@JeremyMorse87) reported
@hbomax and so you know my internet speed is 6x faster then the bass 5mbs you say I need to enjoy streaming without issues. Spend less time with the flashy slick look and more time with the code so Google doesn't come up with an entire page of how to fix connection issues. Garbo