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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (28%)
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Buffering (26%)
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Sign in (23%)
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Crashing (20%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Guayaquil |
Sign in | |
 Abtsgmünd |
Buffering | |
 Utrecht |
Buffering | |
 Firminy |
Crashing | |
 Queens |
Video Quality | |
| Columbia |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Piazza
(@mrmike1209) reported
@HBOMaxHelp @DreAllDayO Unexpected error occurred while running HBO Max a593a298-c266-40d8-8c7e-66cedd275075. I try to restart doesn't help. I cannot uninstall the app I have a Vizio TV apps are pre-installed.
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Skrifores 🏳️🌈🏴☠️🏳️⚧️🍊
(@Skriforesdice) reported
@hbomax Look let’s be real here I need a timeline on when you’re gonna announce OFMD ‘cause I got work in the morning.
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ash 🏴☠️ | stede bonnet’s pr manager
(@bIackbonnet_) reported
i know it's not rainbow capitalism month yet but if @hbomax could renew ofmd today since it's looking like it's going to be a slow day at work i'd greatly appreciate it thanks.
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Tom "Friend of the show" Armbruster
(@bassplyr5150) reported
@BadWolfLil @hbomax I've been having intermittent buffering issues while watching any movie on HBO MAX lately. (Through x-box)
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jeremiah Dallas Die Hard
(@4_americasteam) reported
@HBOMaxHelp is the app down?? Mine not working
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Chan
(@Chansama) reported
Going to start pirating @hbomax shows despite having a subscription if the buffering issues don't clear up.
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Maria Jones
(@MariaJo71526514) reported
@HBOMaxHelp @DreAllDayO Good thing I didn’t wait for the customer support as they were unresponsive for my account to be fixed, I was referred to @Unitechnocrack by a friend and they were able to resolve the problem.
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Optimal Society Report🌎☮️
(@OptimalReport) reported
@RealSportsHBO @Andrea_Kremer @hbomax You know, it would have been nice to hear other women athletes competing with her. Are they fine with this? If so, not a problem then. Never stated that they tried to interview any of them. Either shotty journalism, or they didn't like what the other athletes had to say.
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Tom Cox 🌳🌒🌈☯️✝️☮️
(@MonteverdeTom) reported
@AmandaHeldOpelt @hbomax Kept bracing myself for a Walking Dead moment of humans being horrible but it never happened. Even the worst people showed signs of improvement.
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beyoncé🌻
(@beyoncechelseaa) reported
why is @hbomax buffering so much? hulu netflix and disney+ work perfectly fine but hbo wanna freeze every 3 secs it’s really irking my soul
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A Buckeye 🅾️🏀🏈 in Manhattan 🗽
(@PressWm) reported
@FreeGirlNowNYC @hbomax It’s awful
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Felix Fungible
(@magemasher13) reported
@HBOMaxHelp My wife was watching full house and other things. On the ps5 app everything looked be around 720p, blurry and awful on a 65”. On the C1 all the programs appeared to be UHD. Definitely not caused by the tv being on game mode, because we switched to calibrated.
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Michael J. Gutierrez
(@Blacksparrow86) reported
The #WeOwnThisCity finale was 🔥. @hbomax continuing to deliver quality content!
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ImYourNanaNow
(@ImYourNanaNow) reported
Hey, @hbomax ! My friend @cstjonstable just got the job offer she's been waiting for and now she's going to work with me! We need more #OurFlagMeansDeath to geek out over together so we don't run out of things to talk about!
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#savelegacies | stream legacies on @netflix
(@methankiss) reported
idk why thinking about tians and legacies crossover, it could work besides the whole vampire and werewolf thing, but rachel and hope and kory lol @hbomax @HBOMaxHelp @warnerbrostv #savelegacies
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Elizabeth Esther
(@elizabethesther) reported
@AmandaHeldOpelt @hbomax The book was FAR superior to the show. The show was ok. But since I loved the book so much, I couldn’t help but be disappointed.
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Chippy
(@therealchipster) reported
@Cabanaboiscoot @hbomax @wbd I honestly think the reason it’s taking so long is because they have to work out everyone’s schedule to make sure they can actually shoot it before they commit to it officially. That’s what I hope anyway!
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Marissa Schreiber
(@itismerissa) reported
@HBOMaxHelp @freakosuave813 MY APP KEEPS FREEZING ON MY NEW SAMSUNG TV. HELP.
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Marissa Schreiber
(@itismerissa) reported
@HBOMaxHelp i did both of those things. not working.
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nileCmylo
(@NCmylo) reported
@FreeGirlNowNYC @hbomax Me too!!! Same. Their error message implies that it’s my/our WiFi.
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Justice for Johnny 🧙♀️🌊🇺🇸🇺🇦🏳️🌈🏳️⚧️
(@DiegoTheCat3) reported
@DevonESawa @hbomax I just got off work. I'm going to head home, go to bed, wake up at 6am, and do it all over again 🙃
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☿⊙♫♗ ⊙☈⊙☡☾⊙
(@YoniOrozco9) reported
@HBOMaxHelp my app keeps zooming in and out while watching movies or a show what could be the problem ???
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ash 🏴☠️ | stede bonnet’s pr manager
(@bIackbonnet_) reported
@robotpinemarten @hbomax i just KNOW i'm going to be at work or asleep when they do and it's literally my biggest fear.
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☿⊙♫♗ ⊙☈⊙☡☾⊙
(@YoniOrozco9) reported
@HBOMaxHelp It’s Amazon fire tv I’m currently at work so I can’t send a screen shot
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Rooney
(@erinrooney) reported
from
Chicago, Illinois
Omg @hbomax just will not work for me. My tv freezes every 10 seconds. I have power-cycled my tv like a damn phone 72 times. None of my other apps have issues. I want to watch the shoooooooooooooowssssuh
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Mobile Suit Glizzy Response Team
(@3n3rgy_turtl3) reported
@HBOMaxHelp The app crashes on both PlayStation and Xbox fairly consistently, the ui is less than easy to navigate. It’s riddled with errors that offer no suggestion on how to fix the problem
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Lynda
(@BigJuicyCum) reported
@hbomax @HBOMaxHelp please change the settings of your awful autoplay settings for Off The Air. That show goes all the way to the end.
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ash 🏴☠️ | stede bonnet’s pr manager
(@bIackbonnet_) reported
i know it's not rainbow capitalism month yet but if @hbomax could renew ofmd today since it's looking like it's going to be a slow day at work i'd greatly appreciate it thanks.
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Brit
(@CaptRabies) reported
Idk who did the subtitles for Degrassi on HBO Max but ive seen errors in every episode and they change the context of the scene… i cant post screenshots atm bc im working lmao but pls @hbomax fix this thanks
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Sir Knight
(@SirKnig28533376) reported
This was the worst remake ever!!!! #Firestarter @hbomax