HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 01/20/2026 08:30

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (30%)

    Playback Issues (30%)

  2. Sign in (24%)

    Sign in (24%)

  3. Buffering (22%)

    Buffering (22%)

  4. Crashing (21%)

    Crashing (21%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceParis Buffering
United StatesToano Playback Issues
United StatesMinneapolis Buffering
United StatesLeague City Buffering
United StatesDallas Playback Issues
United StatesNaugatuck Video Quality
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Michael55610166 Michael Smith (@Michael55610166) reported

    @hbomax @selenagomez Case number 3:08-cr-31(Jmh) Lexington Kentucky world’s worst fraud on the court in USA history-5 week trial and spent nine years in federal prison the grand jury returned a no bill of indictment wrongful conviction malpractice malicious fraud on an innocent eastern ky family Pay

  • Ian22488499 I and H (@Ian22488499) reported

    @hbomax @selenagomez Worst show maybe ever

  • tlclisahickman Lisa Hickman (@tlclisahickman) reported

    @619DodgerFan @hbomax I’m trying to watch on my big TV not on computer or iPad. I have no problem with Hulu, Netflix etc when watching on the Tv. So not sure why @hbomax wouldn’t work. It’s so frustrating

  • ABeCeDeeFGi 🔠 (@ABeCeDeeFGi) reported

    @hbomax @euphoriaHBO last year i watched Euphoria 5 times please help omg

  • cruelwrrlds ً b (@cruelwrrlds) reported

    @PopCrave @hbomax jules is the worst character we want cassie

  • affro_zach zach patterson (@affro_zach) reported

    @hbomax why isn't there am unsubscribe option in your email? Why does it keep wanting me to download the ficking app when try to sign in? **** yall. Ur going in the spam folder for now on

  • seniorprsdnte David A. Cardenas B. (@seniorprsdnte) reported

    @hbomax Can you plz fix the HBO Max app on Sony android OS TVs? The audio constantly cuts out and it’s super annoying.

  • VonBoyd Von (@VonBoyd) reported

    @ATT @hbomax I have been on hold over 30 min twice over a simple trade in issue this is ridiculous at&t

  • BaymanNYC Tricia Bayman (@BaymanNYC) reported

    @HBO @lurie_john @hbomax Wow, that’s some straight up awful painting.

  • marcmcclendon70 Marc McClendon (@marcmcclendon70) reported

    @hbomax DON'T USE ROBINHOOD FINANCIAL. They offer no customer service phone number. If your account gets hacked they will not even respond for 2 weeks. Then they lock your account and refuse to help you any further. USE A BROKERAGE THAT HAS CUSTOMER SUPPORT. .....PLEASE RETWEET......

  • jackcantstfu Alleyway Jack (@jackcantstfu) reported

    @HBODocs @hbomax @tanamongeau is ******* awful, not to mention how ugly she is. ***** looks like 2 raccoons fighting in a trash can. she looks like she smells like rotten egg shells

  • mvdillman MVD (@mvdillman) reported

    @MicrosoftEdge @hbomax your products don’t work with each other after the formers update. All I see is “Can’t Play Title”

  • Sassynic Nicole™ 🍸😷 (@Sassynic) reported

    @hbomax Your content won't play on Edge anymore. Can you fix this?

  • gwhodgson Garrett Hodgson (@gwhodgson) reported

    @hbomax bug in your app on FireTV. App hangs on 'loading' ellipses, requires device restart to fix. Steps to reproduce: - select a profile with parental controls in place - exit to home - search for excluded content - try to play with HBOMax app + you shld mask the pin in UI

  • everybodywant11 @🌹(g) (@everybodywant11) reported

    @cruelwrrlds @PopCrave @hbomax i wouldn't say she's the worst but she's definitely not one of the best... i want fez or lexi!

  • wbarreromoreno wbarreromoreno@gmail.com (@wbarreromoreno) reported from Leisure City, Florida

    @hbomax Terrible movie. Not worth your time.

  • howdareyoumatt matt (@howdareyoumatt) reported

    @julieklausner I’ll throw this out there-you can buy a DVD-R of it on Amazon for $20 and apparently it takes like 3 weeks to arrive. But I haven’t purchased one of these before, and they’re said not to work in all DVD players, so buy at your own risk. Or wait for @hbomax to get its act together

  • avarlet95 Arthur Varlet Ω Director’s Cuts Support Account (@avarlet95) reported

    @HBOMaxHelp I'm using google chrome but same issue on Safari.

  • IrishAlaskan4 Jarl Jim (@IrishAlaskan4) reported

    @hbomax you guys need to seriously put some work in on your ****. Audio cuts out constantly and the load times are atrocious.

  • bfritchie President-Elect Bryan Fritchie 🇺🇸🐗 (@bfritchie) reported

    @WonderWomanFilm @hbomax Terrible movie.

  • TheGregoryE Gregory Ellwood - The Playlist 🎬 (@TheGregoryE) reported

    @Abdaddy @hbomax yo @shindig9 help us out. when is It's A Sin coming? And why not day and date?

  • wefixitinpost1 Mr Fixit in Post (@wefixitinpost1) reported

    @globalkidmedia @hbomax @selenagomez I miss nick news and stuff. Yall used to have more of a voice. This jerk above me is part of the problem.

  • HVanArsdel Heather Van Arsdel (@HVanArsdel) reported

    @ATT @hbomax I have been trying to get help with my voicemail since yesterday. ATT stopped responding to my DM's. It's been 14 hours. PLEASE HELP ME!!!

  • syracuseashley SyracuseAsh🧡💙 (@syracuseashley) reported

    @hbomax Is there an outage with the app? Im in the Pittsburgh area & I am trying to log in using my fire stick. I keep getting error messages telling me to restart the app. Ive tried that many times and nothing has changed.

  • 619DodgerFan Paul  (@619DodgerFan) reported

    @tlclisahickman @hbomax Did you check your router? Wi-Fi channels? Had that same issue, went to a different channel and it’s good to go now

  • BKNY1999 Bee K (@BKNY1999) reported

    @HBOMaxHelp I've done that. HBO Max still doesn't fully load and sends me back to the Roku home page. Netflix, Hulu, Disney+, Amazon Prime, AMC+ all work properly. Why not HBO Max?

  • AlphaSuace 9Alpha8_1Chicano1_3Sauce6 (@AlphaSuace) reported

    @ClaudesBBQ @hbomax Always work for me. 🥺🥺

  • Mckflicus Haik-san (@Mckflicus) reported

    @ramsfan55 @Ser_Jon_Arryn @hbomax For subscriptions - but it kills the convo for ZSJL. There seems to be a severe lack of marketing to really get out the word that this version is completely different from the 2017 version. Admittedly we don't know what's going on, but that's part of the problem, HBOMax is silent

  • FixTheProblemOK Elder Scam (@FixTheProblemOK) reported

    @hbomax How them servers looking?

  • rathat99 Modern day megaladon (@rathat99) reported

    @hbomax Looks pretty awful