Is HBO Max down?
No problems detected
If you are having issues, please submit a report below.
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
-
Playback Issues (27%)
-
Buffering (25%)
-
Sign in (25%)
-
Crashing (20%)
-
Video Quality (2%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Riverside |
Buffering | |
| Sacramento |
Sign in | |
| Renton |
Sign in | |
| Santa Maria |
Playback Issues | |
| Newark |
Sign in | |
| Mount Pleasant |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
-
Joe Roberts
(@Joe_Roberts92) reported
@HBOMaxHelp Can’t get it to work on Fire stick. Deleted app and re downloaded, any suggestions?
-
Megan Roberts
(@MeggzRoberts) reported
Hey @hbomax can we please have work on not having so many people whisper in your shows? I have closed captioning and the volume on 65. #HouseoftheDragon #hbo
-
Luke Townsend
(@ltownsend10) reported
@HBOMaxHelp …missed the entire episode. Uninstalled/reinstalled app. Created a new profile. Still not working.
-
𝒲𝑒𝓃𝒹𝓎☕️ 🪷
(@HoldmyLatte) reported
@HBOMaxHelp @KBents Not working on fire stick. Yes it’s updated
-
cersei lannister pr manager
(@natdiaries) reported
@HBOMaxHelp my hbo crashed plz help me
-
Watto
(@yo_uglymouse) reported
@HBOMaxHelp Also the commercials don’t seem to be having problems.
-
doeh
(@daryst1) reported
@HouseofDragon @hbomax i can’t connect. getting a retry later response. everything else is fine. servers overwhelmed?
-
Kristoph
(@ikristoph) reported
@deroiamusic @hbomax If you are using a Fire TV, make a new profile, and watch through that. It will get around the issue until we get out a proper fix.
-
D.J.
(@likeasomboodiee) reported
@HouseofDragon @hbomax ayy yoo tf man yall keep saying have you restart the program or close it then try opening it again? Like yes and yes to all of them. Like stop saying that and fix the issue instead of asking us to fix it like wtf.
-
Lala✨🧜🏽♀️
(@_LiveLoveLauryn) reported
It’s @hbomax playing with my emotions for me. Can ya please fix the crashes your having because I literally just had 5 heart attacks from trying to play #HouseoftheDragon and it logging out 😒
-
Rachel
(@Rachel97795279) reported
@HBOMaxHelp House of Dragons won't load. Are your servers down?
-
LikesDudesAlot
(@likesdudesslot) reported
@HBOMaxHelp you app keeps crashing. Nothing I do fixes the issue. I’m missing the premier of House of the Dragon!” Using Fire Tv 2nd gen #fail #failuretolaunch
-
GPS JR
(@GPStheSequel) reported
Must be nice to watch #HouseoftheDragon all my @hbomax does is crash just before the show starts
-
jenny pursley
(@pursley_jenny) reported
@HBOMaxHelp Error code 100 for everyone trying to watch a show you guys advertised for but didn't consider that you couldn't handle the volume of people. F**king embarrassing
-
Dakota Long
(@QueenDakota5) reported
HEY @hbomax why is your app the absolute WORST when it comes to steaming?? We’ve been closed out four times now. Just don’t understand how you’ve been a leader in tv shows but can’t figure out how to have an actual functional app????
-
John Byrnes
(@JohnByrnes13) reported
@HBOMaxHelp @AprylDanyelle How about you stop asking stupid questions and pretending customers need to fix this!
-
SoyMadridista
(@MadridistaOle) reported
@HBOMaxHelp Creating a new account worked for me. Stupid fix but it worked
-
Joe Cain
(@DigitalWidget) reported
@HouseofDragon @hbomax I can’t even login to my prepaid yearly subscription!? Wtf?
-
MHH
(@moedeezy19) reported
@hbomax PLZZZ HELP ! HOUSE OF DRAGONS ISNT WORKING AND IVE TRIED RESTARTING AND I WAS HALF WAY THROUGH THE EPISODE
-
Kelly Taylor
(@KellyTa81684261) reported
Fix it! @hbomax
-
Kyle Scialdone
(@mtl4life098) reported
@HBOMaxHelp No, no it’s not. Do your job and fix it! 🤬🤬
-
GreenKerene
(@GreenKerene) reported
from
Washington, D.C., District of Columbia
So I had to create a new profile for @hbomax to work. 20 tries later #hbomaxcrashed #hbomaxisdown
-
Taylor
(@TaylorNedrow) reported
@SarahMcNamara0 @G_F_SANDERS @hbomax Didn’t work.
-
Shelby Leisinger
(@shelbsmariel) reported
House of the Dragon keeps making HBO max crash but other programs are playing fine…what gives? @hbomax
-
Eric Ward
(@ericward_7) reported
@casmire15 @hbomax I obviously work in high-volume customer service and have a pretty long leash because you never know what’s going on. But hard to swallow an entire hour of time dedicated to trying to log in to no avail. Hope it’s a good one
-
Arjun Reddy P
(@pnmreddy) reported
@NattyBrarian @HouseofDragon @hbomax Why should I create a new profile, HBO should have given instructions with payment receipt, these are the issues you get, create new profile before 9 pm Sunday to watch House of Dragons. Now half the world watched you are giving now instructions what to do, this is unfair.
-
Captain Hook
(@king_curry3) reported
Fix up @hbomax
-
Rogue Monkey
(@RogueMonkey5) reported
@AmazonHelp Tried the restart first thing. No joy. Doesn't appear to be a FireTV issue. Will probably just watch @PrimeVideo and wait until Mondays if I want to watch this show until @hbomax gets their act together.
-
Tanisha Granville
(@TGville2285) reported
@HBOMaxHelp Still not working on firestick. We've Uninstalled, reinstall, and restarted it and it still crashes after the intro
-
Winston Velarde
(@VelardeWinston) reported
@Its__CJ__ @hbomax Didn’t have no issues