HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 11/26/2025 03:25

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Sign in (31%)

    Sign in (31%)

  2. Playback Issues (30%)

    Playback Issues (30%)

  3. Buffering (19%)

    Buffering (19%)

  4. Crashing (17%)

    Crashing (17%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoSanta Catarina Crashing
MexicoGarcía Buffering
FranceBrie-Comte-Robert Crashing
SpainTorrijos Sign in
FranceBron Sign in
AustraliaQuinns Rocks Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • mustagsue Karen Hero. (@mustagsue) reported

    @hbomax why is it all my other streaming apps work by my HBOmax one tonight. Really into a show and it won’t play. So frustrating. I pay for this service why is it always having issues.

  • HighAltitude719 Terri Wheeler (@HighAltitude719) reported

    Anyone else having issues with the @hbomax app? I can only watch a few minutes, at most, of a movie and it says there was an unexpected error and I’m forced to close out the app. It’s a 3 day weekend, I’d like to enjoy some movies but it’s difficult when it’s not working. #HBOMax

  • tannerschuck shrimp city slim (@tannerschuck) reported

    @hbomax your app is doing that thing it does again. That thing where it DOESNT EVEN REMOTELY WORK.

  • joeomom Elana Morris (@joeomom) reported

    @HBOMaxHelp @am_i_Stan For me it just won’t open when I select who’s watching. HBOmax has problems ALL the time. It’s so frustrating.

  • Pakalbalam12 Jorge Garcia (@Pakalbalam12) reported

    @Minister_Milly @hbomax @InsideHBOMax the app on Roku doesn’t let me watch Veneno in Spanish!!! Please help

  • _MKGhost MollyKitten ♉️ (@_MKGhost) reported

    @hbomax Why is your app truly so terrible all the time?

  • drewbooks Andrew (@drewbooks) reported

    @HBOMaxHelp Oh there's nothing you're going to be able to do, I've already done tier 1-3 troubleshooting. You've got to make HBOmax a better service and put better digital versions of content on it...and until you do, everyone will keep having the same problems.

  • kmmeagher Ken Meagher (@kmmeagher) reported

    @dwifiguy @hbomax The platform is terrible. Had the same experience flying here

  • Red_Bulmer Red_Bulmer (@Red_Bulmer) reported

    @hbomax I am so confused watching today’s episode of Raised By Wolves. This is some awful writing. I went back to watch the last episode again. So many missing links in the story. Sloppy sloppy sloppy #notimpressed

  • K8W4LSH laurennnn (@K8W4LSH) reported

    @mjolnireactor @nbcbrooklyn99 @hbomax OMG HELP

  • Bonn2Tweet Alison Bonn (@Bonn2Tweet) reported

    @TrujelloForever @hbomax I guess it just depends on what types of problems you want to have…

  • Iostmynovelty jon 👼 (@Iostmynovelty) reported

    @HBOMaxHelp I’m using the app via my fire stick tv. Trying to watch The Conjuring: The Devil Made Me Do It or We Baby Bears and neither plays. I’ve reset my fire stick to see if that was the issue, but no luck.

  • grayc1821 g #SaveProdigalSon (@grayc1821) reported

    @hbomax Prodigal Son is a quality show with a growing international fan base willing to subscribe $$ to whichever service allows this story to continue. #SaveProdigalSon #HowsTheHand

  • Dauwan Dauwan (@Dauwan) reported

    @HBOMaxHelp i have a problem with your app on agiletv dispositive. it looks upside down, and deleting data and deleting the cache and reinstalling the app doesnt work. Thanks for the help in advance.

  • MonicaCichosz Monica Cichosz (@MonicaCichosz) reported

    @hbomax DO YOU EVER WORK? OR DO WE JUST PAY TO WATCH A FROZEN SCREEN? please get your **** together.

  • TheMetsAreBack MaxScherzerSZN (@TheMetsAreBack) reported

    @KenoshaKickers_ @peacockTV @hbomax Peacock is so terrible

  • crowder1974 shane crowder (@crowder1974) reported

    @HighAltitude719 @hbomax We are having the same issue!! After a few minutes unable to@connect to title!

  • dinahsmollett Adam • آدم (@dinahsmollett) reported

    @HBOMaxHelp HELP US GET THE JESSICA CRUZ WE DESERVE

  • CarlaBurns18 Miss Putty40 (@CarlaBurns18) reported

    @Hyperobject_Ind @GhostPanther @hbomax He was acting like - he was your personal executive assistant by the name of Phil Ivey with a California cell phone number. I do have proof of what was sent to me via email. I work for the government in my hometown. I’m not making this up.

  • ramseyrow Ramsey (@ramseyrow) reported

    Watching @hbomax for @FarrukoOfficial as I finish up the work week. #distraction

  • BobColdicott Bob Coldicott (@BobColdicott) reported

    @hbomax @RaisedWolvesMAX please fix captions for this show/entire series. They are always way ahead of the actual dialogue and it’s incredibly spoiling for many people…also confusing.

  • StopMalk Clan Malkavian (@StopMalk) reported

    So watching Peacemaker and we have subtitles on because our speakers are **** but there is this thing where some of the words aren't coming up on the subtitles or appear so briefly that it's impossible to read. @hbomax @DCpeacemaker Can you fix this for the hearing impaired?

  • notanewsjunkie Mrs Peaches 🙏🏼🇺🇸👀 (@notanewsjunkie) reported

    Why Why WHY @hbomax did you screw up the language options on your TV app! Some of us love watching shows in the original language. American voices dubs are AWFUL 😖 😱 😨 😰 😪 😕 PLEASE fix it!!!!

  • GERRlKELLMAN steen (@GERRlKELLMAN) reported

    @hbomax no bc I’m serious what do I have to do to get your app to work. I pay $15 a month for it so any tips to actually use it would be appreciated. Thanks!

  • taco mattaco (@taco) reported

    Anyone notice an issue with @hbomax where after skipping an intro on a show the audio gets all out of sync?

  • FantasyWiz20 Smokey (@FantasyWiz20) reported

    @hbomax Your app is awful!!!!!!!

  • NotUrAvrgGeek Josh (@NotUrAvrgGeek) reported

    @tannerschuck @HBOMaxHelp Same issue currently on Samsung Smart TV. It's just hanging on the HBOmax screen

  • KellieBronx Kimmy Bronx (@KellieBronx) reported

    @hbomax I'm so frustrated with this streaming service. Newest issue is being unable to log in. I click on my profile and it does nothing. I have no choice but to wait til it eventually resets itself. Back surgery doesn't allow me to move furniture to unplug everything.

  • killakellerflow Ak (@killakellerflow) reported

    Hey @hbomax fix your ******* app. I can’t download ****, the app keeps crashing…so close to never wasting money on y’all ever again

  • minaj_SkyWalk ☆Akeem--M♡🦋𓃵 (@minaj_SkyWalk) reported

    @CaliM_Official And worst nothing good isn't on @netflix off to @hbomax