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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (28%)
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Buffering (26%)
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Sign in (23%)
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Crashing (19%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Philadelphia |
Sign in | |
 Berlin |
Playback Issues | |
| Queens |
Buffering | |
| Groß-Umstadt |
Playback Issues | |
| Hamburg |
Video Quality | |
| Pittsburgh |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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FrankNBeans
(@GMEAMCAPE) reported
@e_urydice @hbomax Bummers. If you have an iPhone try to cast it directly to the TV and see if that helps the buffering issue. If you use Chromecast **** cuts out non stop.
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FrankNBeans
(@GMEAMCAPE) reported
@e_urydice @hbomax If you have AT&T unlimited plan, you get HBOMAX for free, fyi. Don't think that will fix your technical issue but wanted to LYK. Also, not sure if you're streaming or casting but I found that casting straight (iPhone casting) to the TV worked better for me than Chromecasting.
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no
(@no09495360) reported
@thirsty_daniel @DCTitans @hbomax Literally I’m so confused why it’s a problem lol I’m just confused is all
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B
(@brycelarson) reported
Hey @hbomax since you and @amazon are breaking up how do I switch my payment over and keep my account? I can't fix it through the app on @Roku. It just tells me my subscription has expired.
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Daniel Glosky
(@DGlosky) reported
@hbomax OoO-------------(CITIZEN’S LOOK) by DANIEL GLOSKY Amazon, E-BOOK THE HIDEOUS PLAN, People Need Food and Help, Diabolical, Gov, Needs $$$ and more Addicts. (Defend the Children)
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XanaxanaX
(@DyST0piaN_) reported
@e_urydice @hbomax The app is pretty terrible. It took me a few uses on my smart tv before it finally worked correctly.
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DMW
(@q9COr4JiMpZRfCf) reported
@Night_Hellhound @DCTitans @hbomax Those people directly disrespect comic artists' work. They can argue about writing, but they act like comics are like novels with only words. Being virtual is a big part of comics, and they ignore it completely.
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leth
(@jameshawknss) reported
@DCTitans @hbomax Wtf is your problem
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PSK2329 - JHC
(@psk2329) reported
@briansbergin @hbomax interesting, i've had it for months and never have any issues. use it thru $AAPL TV app
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Nelly
(@Nelly__99) reported
@HBOMaxHelp It’s not the internet I can run other apps and services and I’m playing something on YouTube, it’s the app it’s been doing this the past week with the same error every 30 minutes
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Hector
(@BlazeEffect) reported
@HBOMaxHelp Forgot 2mention tht b4 all this started app wld signme out w/o me actually signing out. i would sign in & when I came back tothe app I would be signed out and also the app would delete my profile Id lose all my saved items and would have to start from scratch again saving stuff
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BenCheslawski
(@bencheslawski) reported
@HBOMaxHelp The same thing everyone reports. It doesn't work. Doesnt work on Xfinity, doesn't work on iPad doesn't work on ps5. How does it say "oops something went wrong" yet its still playing in background
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Go Birds
(@MMM73737) reported
Ok how many times will I be unplugging my tv to watch @hbomax today. I’m already at 2 times and I haven’t even watched a single show yet. Good times #hbomax fix your pathetic app
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Ice Online
(@IceOnline_) reported
@thecartooncrave Wait that was the final season 😭 @hbomax fix this please
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R. K. Bentley ⚔️🚀🔫👨🚀🛸
(@rkbentley) reported
re-watching #thematrix on @hbomax and still loving it. Rewatchable like #jaws and #thehuntforredoctober When this was in the rotation on TNT when it was released it was on all the TVs at work. Forgotten how much green tint there was.
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bring Aero McFlurry to America
(@THE_samliebman) reported
@hbomax fix your ******* app!?!?!?
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wicka
(@mariawicka) reported
Does the @hbomax app ever work??? 😡 honestly wondering
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Kojay
(@LordKojay) reported
@Signs2323 We did a lot of heavy lifting for @hbomax success & we are offering to help & support @warnerbros where all they had to do was stick to their own plans instead of panicking to chase the trends which change by the time they put out their copy pasted finished works.
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Nelly
(@Nelly__99) reported
@JustinRoiland @hbomax Bro literally my phone tablet and PlayStation even my Roku always has a Error two minutes into launching the app. HBO is useless
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BenCheslawski
(@bencheslawski) reported
@HBOMaxHelp Hasn't worked since you launched the product. The ceo/head honcho said "we are aware and we are going to fix it". Yeah...that never happened LOL.
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#bitcoin
(@Light_Yagami987) reported
@hbomax Super girl. She’s literally a genius when not working on acting.
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Off The Cut Reviews
(@Crossdive1) reported
@hbomax Whichever one would help me to #RestoreTheSnyderVerse and #ReleaseTheAyerCut .
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DeirdreDrake
(@Deirdre25087440) reported
@TheEllenShow @hbomax @randomhousekids Who will help me with advice?
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𝙅𝙚𝙛𝙛 🐟
(@foldedfish) reported
@HBOMaxHelp @crixlee I’m still having this issue.
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🍊❤️🍊
(@dakota_schuyler) reported
@hbomax guys why is it that you have such a good catalog of movies but the only way to access them is your sorry excuse for an application, this buggy mess has put me through so many bad days now that I’m starting to contemplate deleting it, constantly it crashes, worst app ever
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Jared Swanson
(@JSwanny41) reported
@kryptoncaged @hbomax @wbpictures Seller lists I’d green light something or get the word out they’re working on it. ANYTHING. Cuz the problem is ZSJL wasn’t the end to the story. Strike while the iron is hot and people are still talking about it 2/2
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#REPARATIONSNOW!
(@90strappin) reported
@HBO @hbomax fix that ****** app moe. i know yall seen my last tweet. follow up why does it burn so much battery?
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Sweater Weather & Lattes
(@hashtagsheweird) reported
so tell me how @hbomax got the nerve to raise prices on an app that doesn’t even work consistently?! #MakeItMakeSense
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BenCheslawski
(@bencheslawski) reported
@hbomax your app is still absolute trash. Never had this issue with hbo go. You guys plan on fixing it sometime this century?
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Addicted|ShangChi Spoilers|
(@xCOVYx) reported
@DCTitans @hbomax Yall stay picking the worst covers