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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (33%)
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Buffering (32%)
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Sign in (18%)
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Crashing (14%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Irving |
Sign in | |
| Painesville |
Buffering | |
| Stuart |
Buffering | |
| Rowlett |
Crashing | |
 Paris |
Buffering | |
| Aurora |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Menaje E'toi
(@MenajeTheDoll) reported
is anyone else having trouble with @hbomax on the firestick???
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retrograde sugarbabe
(@ongodcuhh) reported
Ok but can @hbomax fix their glitchy app I’m trying to watch my ****.
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Neurotiktober🔪
(@neurotikaroman1) reported
@MenajeTheDoll @hbomax yes! i couldnt get it to work!
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dEnny_UK
(@dEnny_UK) reported
My son and I have been watching @DCTitans on @hbomax - pretty brutal Robin. Hawk & Dove work really well. Some episodes are stronger than others, but overall a very enjoyable show. However, I am not impressed with Dr. Light - terrible costume!
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Gordon Plutsky
(@GordonPlutsky) reported
@HBOMaxHelp Samsung Smart TV. After clicking on my name it just endlessly tries to load with three dots at the bottom. Never get past this. All other streaming services work fine.
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Cristian Blackwell
(@crissyb123_) reported
@HBOMaxHelp That didn’t work. It still won’t let me stream. It seems like a bug or glitch in the ps4 app
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Cristian Blackwell
(@crissyb123_) reported
Hey @HBO @hbomax fix your ps4 app. I haven’t been able to watch anything for over a month.
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Bogdan Marinov
(@BogdanMarinov) reported
@hbomax are the servers working? I cannot connect to the streaming service!
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David Aaron
(@TheDavidAaron1) reported
@anylaurie16 @hbomax is the worst. I was trying to watch Dune and it stopped three times and had to wait to sign in again and resume!
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.
(@JShindo47) reported
@hbomax too expensive to only work half the time
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scott dee
(@indigent_one) reported
@HBOMaxHelp @sammynickalls most recently (Sunday) on the Samsung it will stop on a show and repeat like a 2 second portion several times. happened multiple times then get an error message saying app can’t play and have to restart/try again. noticed more during shows vs movies
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Talip.Werdna™ 💀
(@Talip_Werdna) reported
@hbomax #releasetheonaniaclub on HBO MAX. Hulu is too weak to release it. Netflix is garbage. Contact @tom_six and work out a deal with him. You want exposure? You want to make waves? This is a tremendous opportunity. And it's not as controversial as "Cuties" 👍
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slim.
(@shesSLIM) reported
@hbomax keep giving me an error message saying “can’t play title” each time i close out/refresh to watch insecure … it’s pissing me
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Fart Vader💭
(@FartFuckinVader) reported
@HBOMaxHelp It fixed itself once i ******* about it. Kee up the mediocre work
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𝖕𝖚𝖒𝖕𝖐𝖎𝖓 𝖘𝖕𝖎𝖈𝖊 𝖌𝖍𝖔𝖚𝖑-𝖆𝖙𝖙𝖊
(@carrythehatchet) reported
@HBOMaxHelp the app for Xbox is broken; it loops on “getting your app ready” and going black and to the Home Screen repeatedly. No other apps have this issue
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Taylor Napolsky
(@TaylorNapolsky) reported
@HBOMaxHelp I can’t watch movies on my MacBook Pro. It’ll let me watch shows but not movies. Please help
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Cristian Blackwell
(@crissyb123_) reported
@HBOMaxHelp That didn’t work
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sarah 👻
(@sarahlovesthat) reported
THE NEW SUCCESSION EPISODE KEEPS BUFFERING FOR ME even when I close out multiple times HELP @HBOMaxHelp
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Bogdan Marinov
(@BogdanMarinov) reported
@HBOMaxHelp I am using an Amazon Firestick 4K TV and when I try to sign in it says Oops! Something Went Wrong
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Jess 🦋💕💍♋️
(@jessepattonduh) reported
Anyone else having trouble streaming @dunemovie on @hbomax ?? We can stream anything else but that
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Zach Kimble
(@ZaKimble9) reported
@hbomax is broken. **** the whole thing and do not pay for it, pirate their shows, you’ll actually be able to watch them
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HBO Max Nordic
(@HBOMaxNordic) reported
@GhW0rg @HBOMaxHelp Hey Stefan, sorry to hear you're having issues with the Dune subtitles. Do you have any specific issues that we can forward to the team?
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William Dearborn
(@willydearborn) reported
@HBOMaxHelp I keep getting “Can’t play title” error in Safari on Mac.
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josef gay
(@a_v__prince) reported
@hbomax I should be able to pause a show one ******* time without having to restart my browser...fix your ****** product
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..𝙆..𝙀..𝙈..𝙀..𝙄..𝙐..𝙉..
(@yourlittldogtwo) reported
Day 2 of not being able to sign into @hbomax. Doesn't anyone else have this problem?
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RyuDaBurninator
(@RyuDaBurninator) reported
@BlerdMinusFear @hbomax It be cool if their service didn't buffer every couple of minutes.
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Hartzu
(@Hartzu) reported
I have issues with the new HBO Max. I have 1080p-capable projector and home theatre setup with 5.1 audio (no Atmos). I'm using the Playstation 4 HBO Max app. Why does the 1080p image quality look so poor and why are there no 5.1 sound at all? @HBOMaxNordic @HBOMaxHelp
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stevie knicks.
(@supriima) reported
@HBOMaxHelp - tried clearing my cache, and im still getting Can’t Play Title screen on both safari and chrome. what’s the issue?
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mac 🎃
(@myIoveIanguage) reported
@hbomax FIX YOUR DAMN APP
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VGHistorian
(@realVGHistorian) reported
So I havent been able to log into my @hbomax account for a few months now. Signed up for the Snyder Cut, had it for a few months then all of a sudden I can no longer sign in and I never get any emails when I request to change my PW. I think Im still paying for this service.