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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (34%)
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Buffering (32%)
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Sign in (16%)
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Crashing (14%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hamburg |
Buffering | |
 Lafayette |
Playback Issues | |
| Prospect |
Crashing | |
| Carlisle |
Crashing | |
| Irving |
Sign in | |
| Painesville |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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foof ♡
(@kiwislovebot) reported
@disneyplus @hbomax fix this NOW
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JoJoEsq.
(@JoJoEsq) reported
@leslenwal8 @HBO @hbomax Think the issue is going to be how to hold all those elected officials accountable? Bc it is a lot of them that should be charged..
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Jake Myles Henderson (He/Him)
(@JakeMHenderson) reported
@hbomax If the #ChrisNoth allegations stop Season 2 of #AndJustLikeThat it will only be a slap in the face to the hundreds of people who work on this production. Why does one man’s disgusting actions get to dictate the employment of these amazing actors and artists?!
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Dig-It
(@Dig_It7) reported
Anyone else have issues with @hbomax on @PlayStation ? Anytime I try to watch 99% of anything on my PS4, it just goes back to the selection screen. Can’t every watch anything…
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Brandi Lynn
(@mrsddarko) reported
@hbomax your app is trash... It's not letting us watch any of the Harry Potter movies... Can u please fix this?
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M.E. Carveth
(@mecmargo) reported
@HBOMaxHelp How do I keep subtitles turned off? Every time I watch something on my Android TV HBOMAX app the subtitles come on and I have to turn them off AGAIN. HELP!
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60% crab leg/ 30% iced coffee/ and 10% vape pen
(@more_moxie) reported
I can tell @hbomax is trying so hard to fix their rewind/pause problem…bless their hearts, they almost got it.
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PBL queen
(@hayisforbb) reported
@HBOMaxHelp No it didn't work
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Sarah Cox (Arkeketa)
(@SarahArkeketa) reported
@ATT has the WORST customer service department I have ever dealt with, and apparently 7-10 reps later, they can’t figure out how to set up my @hbomax plan correctly.
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Marc Schipperheijn
(@mschipperheyn) reported
from
São Paulo, São Paulo
@hbomax lots of video reproduction issues and artifacting on Samsung TV player. Is this a known issue / being addressed?
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Jake Myles Henderson (He/Him)
(@JakeMHenderson) reported
@hbomax If the #ChrisNoth allegations stop Season 2 of #AndJustLikeThat it will only be a slap in the face to the hundreds of people who work on this production. Why does one man’s disgusting actions have to punish transformative women, telling important stories? #Sad.
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OHVO Chris
(@RantanesChris) reported
@hbomax is the worst. Plain and simple, I’m paying for a service that doesn’t even work. 🤔
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bg🛸🦦
(@cosmickoolaid) reported
of course @hbomax decides not to work when I'm trying to watch the last three episodes of search party
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Jenny Torres 〄
(@jsendslove) reported
@hbomax after searching “hbo max rewind” I discovered tweets from LAST YEAR that have the same issues as me. can’t rewind without buffering & starting the show all over again .. And like right this very second it won’t even play the show anymore 😭
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Nyxx💙
(@_snowchld) reported
Fix y'all app @hbomax
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Aerd_N_Axela
(@finerlibrarian) reported
Who is in charge of @hbomax and why won’t they fix the interface?
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Yass Aguilar
(@_YassAguilar) reported
@hbomax your app is not working!!!!
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MaggiePugh
(@Maggi_Pugh) reported
@BatmanvSuperman @hbomax Who will help me with advice?
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Sarah Scully
(@sarah_scully) reported
hey, @hbomax can you fix the bitrate issues with Doctor Who, please???
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JOSE GIL GARCIA RODR
(@jggr10) reported
@HBOMaxHelp @NatMiranda3 I also have the same problem, the problem is you app.
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Corey DaLee
(@CDaLee23) reported
@hbomax has to be the worst streaming service in existence. Every 2 or 3 days I have to log back in through my TV provider, which can apparently only be done on a computer so literally takes 30 mins to finally watch something on my TV. So close to canceling!!!!
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jen macdonald
(@MacDonaldJen) reported
@mandosally @hbomax Also having issues - my googling shows it’s known with some platforms, especially if the subscription is through att. Lame and haven’t been able to finish a series because of it!
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sophie
(@cargoshorty) reported
@hbomax fix yourself
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Sally Gore
(@mandosally) reported
@MacDonaldJen @hbomax I agree. There's something of low quality going on. Love the quality of HBOMax product, but they can improve on this bit. I trust they will. Cuz people pay $$$$$$$ for it.
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Mister D Bag
(@RacerBoy17) reported
@MickEFlip @hbomax Hope they do fix it but it’s the only season that’s been like that so i’m doubtful.
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Dan Aho
(@dan_aho) reported
@stclairandy Now I want a @hbomax series that’s JUST Alfred repeatedly letting it slip that Bruce is Batman and they have to fix it over and over.
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General
(@2kSyther) reported
Just finish watching @hbomax Orginal The Flight Attendant. I really thought, this was different, from Kayley's past work. I enjoyed Season 1, looking forward to, the next Season.
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GuajoloteG
(@GGuajolote) reported
@SMKcanada @hbomax It’s god awful. Literally, 90% of the world dies and actors who weren’t even that accomplished are the survivors and developed ZERO survival skills. Not only that, this means every dead fashion designer’s closet is available but everyone dresses like homeless whack jobs?
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Lu
(@Lu_Scar_) reported
@HBOMaxHelp @BoyandPiano Hey! I get an error message. It keeps being unavailable to play any title. But the mobile app is ok. WHATS THE ISSUE?
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Life In FEH
(@MickEFlip) reported
@RacerBoy17 @hbomax Oh geez. That happened to me when they released season 4 a year ago. Which is why I’m starting it now. Sounds like @HBOmax has to correct whatever error problem is in your area. I hate that too. That’s why I stopped watching & waited till they fixed it. Hope they do it soon