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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (32%)
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Playback Issues (25%)
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Crashing (21%)
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Buffering (19%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Chicago |
Video Quality | |
| Houston |
Sign in | |
| Cornersville |
Crashing | |
 São Francisco do Sul |
Sign in | |
| Holden |
Sign in | |
| Aurora |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Aerowix
(@Aerowix) reported
@hbomax Your **** tells me to verify my email address, it never sends the email verification. I have had this for MONTHS. When are you gonna fix this??
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Goku Policastro
(@GokuPolicastro) reported
@mindykaling @hbomax @velmatheseries How does it feel to have the worst rated TV show in history?
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Ad To
(@bingbong12345bi) reported
@mindykaling @hbomax @velmatheseries Ignore the naysayers, its not fair that your show is ranked only the 3rd worst in the history of television on IMDB. You totally deserved the top spot.
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Scott Leddy
(@ScottLeddy13) reported
@hbomax @HBO Please...for free love of this game and show replace Bella Ramsey for season 2. Her acting is forced, she tries way too hard and it shows, she has the wrong attitude...it's just all ******* terrible
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VRDubb02
(@VRDubb02) reported
@TheLastofUsHBO @hbomax One thing I was curious about. Ellie makes mention about the watch being broken to Joel in episode but there have been 2 shots since that they focus on the watch and it’s fixed. Did I miss something?
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⛧Mordenkainen's Faithful Girlfriend ⛧
(@MorganCampillo) reported
Anyone else having issues with CC turning itself on while watching @hbomax ? And there's no way to turn it off in the app settings, just adjust fonts. Watching on PS4, but it's happening on my Roku and Kindle as well. I have to manually turn them off every episode.
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Bk Hart
(@BkHart1) reported
@misty013 @jeffstorobinsky Same here but I swapped hbomax for Netflix because @hbomax has so many problems with their sound quality and now they have too many commercials for their lineup.
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Noncompliant@mastodon.lol
(@_noncompliant_) reported
Seriously @HBOMaxHelp, what is wrong with your app? Last week I couldn't watch The Last of Us. Everything else works fine. This week? Same problem. Previews play, then it just stops. If I ffwd I can see a picture, but it just won't PLAY. Every other show on the app works fine.
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Mommy Meadow
(@Mommymeadow98) reported
@mindykaling @hbomax @velmatheseries Quite literally the WORST show to have been made. You honestly should be ashamed of yourself. You really need to consider a different job because you suck *** at what you're doing now.
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Brittany
(@bbynavi) reported
Hey @hbomax why ******** can’t I sign into my account on my computer but I can log in perfectly fine on my phone and it keeps saying my password is incorrect when clearly it’s not if I can sign in on one device but not the other?
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KevLord 🇧🇧♓
(@kevz246) reported
@AliceViews @RazAlBool @hbomax This reminds me of when Crunchyroll release any anime that hot on the scene because so much people using the service at one time the site and app used to crash
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Obi-John Kenobi
(@JonnyHax13) reported
@markevans0526 @TheLastofUsHBO @hbomax Did it crash again? Didn’t even try last night. Jen wouldn’t turn her TikTok’s off long enough for me to even try… and if I had she would’ve just turned her phone up to drown out the tv.
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Armando Wilson
(@themandowilson) reported
Do you know why HBO Go Live TV for Indonesia region currently is not working in iOS and iPadOS @HBOMaxHelp @HBOAsia ? How to fix this?
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John Vigil
(@vigil_prise) reported
@hbomax Can y'all fix the subtitles? Sometimes I get overlapping text on certain dialogues. Happened in the first and second episode so far.
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Armando Wilson
(@themandowilson) reported
Do you know why HBO Go Live TV for Indonesia region currently is not working in iOS and iPadOS @HBOMaxHelp ? How to fix this?
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Josh 🇺🇦
(@jdirt_nasty) reported
@LostBoy316 @hbomax I couldn't watch it for a solid half hour. It kept loading or the app would crash. There were a ton of people last night that said HBO Max was doing the same thing for them. I think they just got bombarded with people trying to watch
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Max ****
(@MaxDongg) reported
@TheLastofUsHBO @hbomax Continuity Error: Joel did not **** once.
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Dave
(@nittanyr32) reported
@HBOMaxHelp Yeah I’ve tried everything. Signed out of all devices, cleared memory cach, deleted app, deleted any save data files and reinstalled. All done on all devices. PS5 is the only one with the issue, assuming it’s something with the App version 53.5.0 build 2.
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Boris Thedog
(@thedog_boris) reported
@hbomax You guys need to seriously work on your browser / launcher. 50% of the time it won't load and 75% of the time programs have to buffer 100 times
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Eddiebabie
(@Eddiebabie__) reported
@hbomax @HBO Would love to be able to stream this without any interruptions 🥲 pls fix your servers.
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Noncompliant@mastodon.lol
(@_noncompliant_) reported
Seriously @hbomax, what is wrong with your app? Last week I couldn't watch The Last of Us. Everything else works fine. This week? Same problem. Previews play, then it just stops. If I ffwd I can see a picture, but it just won't PLAY. Every other show on the app works fine.
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HadesTrades
(@hadestrades1) reported
@HBOMaxHelp not working in nyc, any ideas?
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Armando Wilson
(@themandowilson) reported
Do you know why HBO Go Live TV for Indonesia region currently is not working in iOS and iPadOS @HBOMaxHelp @HBOAsia ? How to fix this?
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Justin Holland
(@Lloyd_DMV) reported
@hbomax fix your servers big dog, im tryna watch @TheLastofUsHBO
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DollEyes4961: Over-Educated, Single & Proud
(@DollEyes4961) reported
@savage_jen @SAddicted97 @hbomax I respectfully disagree, not about Netflix's decision to cancel "Warrior Nun," which IS dumb (to say the least), but one of the literal definitions of cancellation is "rejection." As for the billboard, "First Kill" fans did the same thing, but it didn't work, unfortunately.
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Altartist
(@Altartist1) reported
@scumfuckdumfuck @adultswim @hbomax Okay, I admit that it was a mix up with shows. Regardless, this show looks awful.
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Josh Anders
(@free4ever2day) reported
@Naughty_Dog @HBO @hbomax To all y'all complaining of HBO servers being down every week. I've had no issues. Maybe it's just your Wi-Fi?
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Ryan Suleski
(@ryansuleski) reported
. @hbomax what's the point in letting me download content if your app doesn't work offline?! isn't that the whole point?
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Sean McMann
(@seanmcmann) reported
@KeyIssuesNick @hbomax Doesn't crash on my AppleTV...
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Axel Dietze
(@Onkel_Halbam) reported
@EllieWilliamsI @TheLastofUsHBO @hbomax Why? There's nothing cut, if you mean that. It's simply a 24 fps vs 25 fps issue.