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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (33%)
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Buffering (29%)
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Sign in (19%)
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Crashing (14%)
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Video Quality (5%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris |
Buffering | |
 Aurora |
Sign in | |
| Écully |
Crashing | |
| Washington, D.C. |
Sign in | |
 El Pueblito |
Playback Issues | |
| El Paso |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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cicnub 🇷🇸 #ReleaseTheAyerCut
(@popcorngrabber) reported
When servers crash on Thursday and ZSJL breaks every record for a streaming movie they can't NOT #ReleaseTheAyerCut and #RestoreTheSnyderVerse @jasonkilar @hbomax @ATT
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Michael Sacal
(@MichaelSacal) reported
@DCComics @snydercut @hbomax The writer of this articke is doing the New God’s work...
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HiryuuNoShi
(@HiryuuShi) reported
@4putt4par @AllieTheEditor @hbomax They have added and change things about how his powers work over the years but the things I have said or the things what stayed the most consistent about his powers Wally West used to be able to make lightning constructs out of his speed force but he can't do that anymore
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Isabelle Furth
(@IsabelleFurth) reported
.@hbomax aiuto 🥲 Gomorrah will only play in English dubbed instead of Italian and I am going to lose it 🆘 please help!!
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it’s a panoramic
(@RickyWiIIiams) reported
Anyone else having problems selecting episodes or @LastWeekTonight on @hbomax using their @AppleTV? Works on iOS.
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The Opinionated Lab
(@OpinionatedLab) reported
@hbomax Wow. That looks worse than I expected and I expected it to be colon-cleansingly terrible.
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Oandlomom
(@oandlomom) reported
@iamMauriceW @hbomax Right. Even if she was 18, she’s still a child, he’s a ***** old man, and for all intents and purposes he was her stepdad. And people still lined up to work for him.
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Michael Sacal
(@MichaelSacal) reported
@DCComics @snydercut @hbomax The writer of this articke is doing the New Gods’ work...
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jay
(@jaydenhopeness) reported
@DCComics @snydercut @hbomax Critics and audiences both agree that The Snydercut is the worst Superhero movie off all time. Do not watch this pile of ****.
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David Perkins Jr
(@DavidPerkinsJr1) reported
@HBOMaxHelp I am having issues on is my iPhone iPad and Xbox one and PS4.
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Yoko Higuchi
(@resistance0101) reported
The real test of a fan is to go home from work, take a nap, wake up for the #ZackSnydersJusticeLeague red carpet event, watch the 4-hour film on @hbomax when it drops on 2AM EST, watch the 30 minute documentary, then go to work. Is it ideal? "No. But it's what I'm going to do."
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yoni danza.
(@purelygenius) reported
So the release time of the Snyder Cut is 6am EST, which means I cannot wake up early and watch it before work. Why did you choose violence, @HBOMax? @hbomaxhelp, make it 3am EST like literally every other streaming service does.
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Majik R. Allison
(@TheRealMajik) reported
@hbomax YALL GOT ONE JOB... Keep the servers UP! #SnyderCut
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Whitman the Sloth
(@whitmanthesloth) reported
What is the reasoning behind not having a restart button for shows and movies on @hbomax? Terrible UX decision.
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Poli
(@Poli_Poli_p) reported
@hbomax The worst Ghibli movie. I feel bad for goro cause both tales of earthsea and this pile of garbage are his works (directed) and are the ones that are to many the worst
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John Wrigley
(@JohnWrigleydc13) reported
@Signs2323 @wbpictures @hbomax Yeah, but that's the problem. Those at WB doesn't have brains. Hahaha
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Navoneel Nag 🇮🇳
(@Neel_navo) reported
@hbomax @jasonkilar Hope the servers are ready for the movie. Would really like to watch it glitch free! #ZackSnydersJusticeLeague
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Dr. Sukadic 🇺🇸
(@DrSukadic) reported
@hbomax Worst movie of the year...
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Tricky Ricardo
(@fofothemofo) reported
@hbomax Worst Flash evar..
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Brian Patterson
(@bripat17) reported
@HBOMaxHelp - Having an issue when we try to stream new releases via the Amazon Firestick, We get sound, but no picture. This has happened with Wonder Woman 1984 Judas & The Black Messiah and now with Tom & Jerry. Any of the other categories seem to work fine. Any fixes?
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Thanos
(@SGTSmith1981) reported
@snydercut @brodell26 @hbomax Looks like I’m getting up at 3 am et to watch before work!
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WmJWatson
(@jungianfantasy) reported
@hbomax Didn’t fix his run, eh? And what’s with the shoes? My gawd this looks dumb.
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BD
(@TheGreatRoffels) reported
@thedanjurgens @snydercut @hbomax I'm so excited! I asked off of work to watch it uninterrupted.
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Movie Man Bob
(@MovieManBob1) reported
@Simon75850205 @hbomax @jasonkilar Thats 3am my time and I have to be up at 6am Thursday for work 😭😭
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Drew Downs
(@drew_downs) reported
Ok, no. @hbomax fix your interface! The Xbox One app does not give you any options for changing the style of the closed captioning and it defaults to huge text covering half the screen. And it won’t respect style changes set on the web player. I didn’t pay $15 for amateur hour.
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ugh
(@peatmuppet) reported
@BatmanvSuperman @hbomax can’t fix the dialogue, plot, characters or acting but wow! more flying things!
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Digigod Gamer 🇭🇹 🎥 🎮✊🏿 #snydercut 2 days
(@digigodgamer1) reported
@LightCastPod @hbomax i plan to watch at 4am hopefully it doesnt crash then lol
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Jennifer McColloch
(@Ms_J_Mac) reported
from
Citrus Heights, California
@theuniquebuild @hbomax I didn’t ever get that message. Mine would just spin and spin. If I could get a show to load it would freeze about every 3-5 seconds. I rebooted my router and it fixed the problem.
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Cristina
(@Cristina_mp02) reported
@hbomax @generationonmax There’s no need to attack Shawn or anyone else to make good series. Let’s learn the difference between humor and whatever they tried to do with that awful “joke”. Everyone deserves respect. #respectshawnmendes
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SteveBrant
(@SteveBrant) reported
@ErikDavis @snydercut The close for the watch party with Zack is off by an hour... says 7pm EDT but the countdown ends at 8pm. Do you know the real start time? Will @hbomax, or someone fix the clock?