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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (33%)
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Buffering (29%)
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Sign in (19%)
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Crashing (15%)
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Video Quality (5%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rowlett |
Crashing | |
 Paris |
Buffering | |
| Aurora |
Sign in | |
| Écully |
Crashing | |
| Washington, D.C. |
Sign in | |
 El Pueblito |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Dave
(@TheDavePhd13) reported
@hbomax Beautiful woman Terrible movie
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ellen
(@ellen28393319) reported
@hbomax Awful movie. Sorry.
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Jeffrey Lerner
(@Jeff_Lerner) reported
@hbomax I have HBOMax thru Xfinity but you have double billed me - both thru Xfinity and on a separate credit card on 3 occasions. I have emailed, called - BUT YOU WON'T STOP BILLING ME! HELP
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THE BLACKHOLE
(@j_herrejon) reported
@hbomax Want a crappy *** movie, 4K looked like ****, sound was crap, story WTF!!!! Worst movie I seen in years!!!!🤮🤢💩💩
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Rob Bracy
(@RobBracy) reported
@hbomax please fix your app. The Comcast/ Xfinity experience is horrible. I’m sure you know this already.
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Nicole Marie Johnson
(@Nikkii2Nice) reported
Dear @hbomax , You have way too many glitches... from loading content to volume not working, we may have to part ways in 2021
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Randy Hughes-King
(@RandyHKGaming) reported
@CBR @hbomax Link broken?
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Leigha
(@leigha2017) reported
@hbomax can you help me? I mirrored the app to my bedroom tv and now trying to watch in the living room but it keeps trying to connect to BR tv. I can’t find any option to forget that device. Netflix, YouTube etc work in both rooms, But not HBO max app
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Erica Woodford
(@Dallasgirl420) reported
@hbomax Worst movie ever besides the later star wars
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Andrew
(@AuroraFan_) reported
@HBOMaxHelp it seems rather strange if 4K HDR works on my Roku for Netflix, Disney plus, and Hulu than it should obviously work for HBOMAX, it’s not for some reason. I do have an Android Television & an XBOX one S, where it seems to work very well, I’ll just watch it there.
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Harsh The Strongest Avenger
(@HarshMCU) reported
Why @hbomax not working
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Sexy Apollo
(@SexyApollo) reported
@hbomax Would be nice if you could actually watch it without it telling you sorry we are having trouble playing this title !!! you all suck
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Tony Boling
(@tonyboling) reported
@HBOMaxHelp It's multiple devices/platforms. It was worse earlier but Roku, Xfinity, and browser apps are impacted. Show plays but will stall out occasionally. Downdetector shows others having similar issues.
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SayWhat!
(@gobou1035) reported
@hbomax What terrible acting and story!
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Votey McVoteface
(@tomtomkavanaugh) reported
@hbomax This movie was terrible. Congrats
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Miguel Weaver
(@Hunterese101) reported
@mreddy940 @hbomax Christopher Nolan was right, trash *** service, crazy they having basic issues that no other service has lol
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Astro Heat 🪐☄️
(@Armada112690) reported
Fix y’all **** @hbomax
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Evan Thomas
(@bradstevi) reported
@hbomax Honestly.. this got a big budget and decided to cg/ Hollywood/ the hell out of it. Turned it into another marvel movie. It wasn't awful to watch but it was over kill.. along w the confusing plot holes. I love pop culture but they tried 2 hard forcing gd actors 2 try and pull
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Raj
(@Raj03581950) reported
@hbomax One of the worst movies ever
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Mike Honcho
(@scz71864) reported
@hbomax This was easily one of the worst movies in the last half decade. It’s a shame because Wonder woman could be written as an interesting character or written in story that makes sense. At least it’s in 4K.
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Mark Gunzinger
(@GunzingerMark) reported
@hbomax The worst DC movie yet.
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Rich
(@Rich32445877) reported
@Hawk_Philosophy @Yukiblues @hbomax Well don't waste your time. The movie was terrible. Especially the 1st one was so much better.
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zeee
(@zeee64219734) reported
@ChasingStyx @hbomax There are people and facilities that can help you get over you addiction. Because this movie sucked I pray for your recovery! Get well soon!
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Black Socks
(@Spin07765361) reported
@hbomax I wanted to like it , but it was god awful
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D. Williams
(@DWillia03293611) reported
@hbomax Worst movie of the year.
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Emperor A.L.C
(@empireAlC) reported
@HBOMaxHelp Batman Mask of the Phantasm is only available in Spanish. Can you please fix this and add the original English version.
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John Molina
(@Jmmojo2020) reported
@hbomax get me some real f$## help. Your chat is stupid and I just want to watch something on my phone without being on wifi. This is annoying already switched the stupid options. And get an option to talk to someone real. Bullshit computer is no help, your help is no help.
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kit ✰ rocky lynch enthusiast
(@rockysmarano) reported
i actually can’t accept that we didn’t get harvina endgame... theyre literally endgame in EVERY other universe... @hbomax come fix this ****
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Stacy
(@StacyLKurtz) reported
@hbomax this movie was terrible. 👎🏻
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Darknook
(@DarkNookShop) reported
@HBOMaxHelp Hey I got it to work. i had to run Firefox in safe mode. Hold shift when stating Firefox, then select safe mode. It ran WW1984 in safe mode.