1. Home
  2. ❯
  3. Companies
  4. ❯
  5. HBO Max
HBO Max

HBO Max status: streaming issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 37% Buffering (37%)
  • 26% Playback Issues (26%)
  • 23% Sign in (23%)
  • 11% Crashing (11%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Odenton Video Quality 2 days ago
London Sign in 5 days ago
Hilton Buffering 7 days ago
Jordan Buffering 8 days ago
Boston Sign in 9 days ago
Omaha Buffering 12 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • RG3424
    🇺🇸 (@RG3424) reported

    @hbomax I want a refund for the aew revolution stream. It was completely broken, so I had to get it on YouTube

  • KevinSicard
    Kevin Sicard (@KevinSicard) reported

    @hbomaxhelp #aewrevolution audio is terrible and ruining the show

  • MikeShilling
    Michael Shilling (@MikeShilling) reported

    Somehow, the audio is even worse of the @hbomax feed of @AEW #dynasty Please fix it @TonyKhan

  • smiffytheBT
    Sir Smiffy the dog OBE (@smiffytheBT) reported

    @claptonterrier hoomum just spent a frustrating day trying to get @hbomax to work. Got there in the end but it was a trial. 🤞for all others trying

  • kohoccm
    maligator (@kohoccm) reported

    @LGUS @hbomax Bought an LG stove Dec 2025 — broke within a week. 5 service visits, none fixed it. 4‑hour windows cost me work/pay. Escalations ignored, no callback. LG service is terrible — do your research before buying.

  • Sammycat41
    🐈‍⬛ (@Sammycat41) reported

    @addievervale @hbomax Do your subtitles work? Mine don't and my mum can't hear 🫩 the Pitt is the only reason I paid for this subscription

  • Bret14
    Bret Callahan (@Bret14) reported

    @hbomaxhelp hey guys the @AEW feed is awful the radio is not working please fix this or refund everyone it's a joke in 2026

  • deaniejoooo
    That Deanie Girl (@deaniejoooo) reported

    Is anyone else having issues trying to purchase #AEWDynasty on @hbomax ?? I have tried 3 different times and keep getting an error.

  • abbylove07
    Abby Love (@abbylove07) reported

    @hbomaxhelp we purchased the AEW PPV and couldn’t watch it at all kept giving us errors and have been on support for an hour and a half online we want a refund of our money plz help

  • onceugomack
    coach mack (@onceugomack) reported

    @hbomaxhelp audio keeps cutting out on the March madness games. No need to respond just fix it

  • annlau613
    Annie (@annlau613) reported

    @hbomax Is this gonna be as crazy as Baby Reindeer because that show was like a car crash I couldn't look away from

  • AltMhor
    Alt Mhor (@AltMhor) reported

    @hbomaxhelp I have tried to explain the issue to multiple customer service people and got nowhere. I missed all the games last night because of this. You're too late, subscription cancelled

  • VanillaScooper
    ✨VANILLA SC👀PER ✨💮 (@VanillaScooper) reported

    @hbomaxhelp @AEW @hbomax Yeah, you’re welcome for my $40. Show was unwatchable and the fact you responded to my post 5 hours into the issue is insane for 2026.

  • RealJPSquared
    Jp *checkmark (@RealJPSquared) reported

    @hbomax if you can't competently stream live sports, give it to someone else. Choppy, audio goes out of sync... This is the worst garbage stream I've ever had to deal with.

  • King003001
    Kakarot (@King003001) reported

    @JGreenhouseftw @PsychoDad7820 @hbomax There’s no such thing as trans. It’s just men and women. Some men like to pretend to be women and the other way around too. Those are sick people that need help

  • BrandonHalloway
    Brandon Halloway (@BrandonHalloway) reported

    @hbomax the only thing your Harry Potter documentary should cover is how you didn’t have a budget for light bulbs. You have 6 months. Lighten the movie. It’s so dark the trailer looks awful. It’s giving everyone too dark game of thrones feeling. Shoot the show so we can see it.

  • TheGWK21
    Gabe (@TheGWK21) reported

    @aaronrift @hbomax Didn’t work for me either I had to just order it through cable and now I have to try and get a refund

  • kevinc2415
    kevin carter (@kevinc2415) reported

    @hbomaxhelp im on roku and its still not working correctly.

  • SpeedPunk
    Speed Punk (@SpeedPunk) reported

    @Vault_Hunter @WWEREALONE @hbomax On Xbox just open the edge browser and try hbomax site login and see if it works that way

  • guevanex
    Eli (@guevanex) reported

    Fix the stream @hbomax @AEW unwatchable with audio delay

  • SuperMutant2099
    Super Mutant 2099 (@SuperMutant2099) reported

    @hbomaxhelp Having issues watching AEW on more then one device.

  • trumarvel
    Cory (@trumarvel) reported

    @aaronrift @hbomax I requested a refund from Apple and ordered on my traditional PPV. HBO Max has so many issues every PPV it feels like. I’ve never had a perfect experience

  • 74Synchronicity
    Synchronicity (@74Synchronicity) reported

    Dear @hbomax and @NOWTV - why can't I download The Pitt onto my iPad to watch on a flight tomorrow? Is it a glitch with the new platform on Now TV, is it a problem with this series or is this simply unavailable for download for Now TV Subscribers?

  • pm_phd
    Dr P (@pm_phd) reported

    @hbomaxhelp @MMoneyCarson Your app is super frustrating. It gets stuck at the ad break and loops without moving on. Restarting is not a great fix. It seems like a glitch at your end, how about posting something helpful about this instead of making customers troubleshoot?

  • bluth_lindsay
    linds (@bluth_lindsay) reported

    @msmooonny @hbomax 😭😭😭😭😭 it’s not even about the episodes it’s about supriya ganesh leaving 😞 but dr mohan really has been given the worst treatment this season idk it’s a mess all around

  • SarahSutphin4
    Sarah Sutphin (@SarahSutphin4) reported

    @hbomax fix the @AEW stream. We're an hour in at this point and can't get it to work. So disappointed.

  • IrwinMFlet32077
    Irwin M. Fletcher (@IrwinMFlet32077) reported

    offended by Bateman and the idiots that did @HBO @hbomax DTF St. Louis. What an AWFUL ******* show. So talking slowly and or whatever Bateman does is funny? Every episode this slow delivery of talking like dumbasses is funny. Get this trash off of Max #DTFStLouis #HBOMAx

  • Sasha_Arilda
    Sasha | Gen 10 HYPE (@Sasha_Arilda) reported

    @hbomaxhelp @HBO @AEW Plz fix the hbo max stream, I still am sitting on a loading screen

  • KayfabeHuman
    LoFi Tweets to Study to (@KayfabeHuman) reported

    @SeanRossSapp But what about the issue where the stream never works at all on HBO Max? @hbomaxhelp

  • TheRajiv8
    Rajiv (@TheRajiv8) reported

    I hade to request a refund from @Apple for the **** show that is @hbomax showing #AEWRevolution just bought it on YouTube and it’s working beautifully there. @hbomaxhelp get it together and hopefully Apple approves the refund because of how terrible the experience was on your app