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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (33%)
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Playback Issues (29%)
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Crashing (18%)
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Buffering (17%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Wheaton |
Sign in | |
| Green Bay |
Sign in | |
 Goiânia |
Buffering | |
| Conroe |
Sign in | |
| Buffalo |
Crashing | |
| Buffalo |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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♡ Moehyukie ♡
(@StfuMoee) reported
@HBOMaxHelp Why so you can not fix the problem, yea get back to me when y’all update the app.
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Dr. Stank Breath
(@HisStankness) reported
You know everyone gonna be joking about Yall until y’all fix the rewinding/fast forwarding issue, right? These jokes will Fly. @hbomax
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ObiJovi
(@JoviObi) reported
@HBOMaxHelp @DietBlackPreMed Just fix your damn software.
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Luka's Lost Teammate
(@BruceUSA_) reported
@GoBirds___ @brgridiron @hbomax You should probably get some help
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Izumi O
(@izumiven) reported
@hbomax is not letting me register or renew my plan from argentina. My bank told me @hbomax is not accepting credit cards??????? I got a case number and waiting for them to contact me for 2 weeks already... does anyone have this problem too?
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Big Stank
(@larenztaint) reported
@hbomax the **** is literally unusable guys come ******** on I’m tryna watch marlo sell dope
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c. 🪓
(@sapphicwitch_) reported
@alyciascazzie @hbomax honestly i don't even know why they still let her work in tv productions... the show is so good and necessary for our youth, the representation is absolutely spot on (both on and off screen) but knowing this ***** had anything to do with it makes me feel sad and guilty :(
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Scott Patrick Wilson
(@scott_p_wilson) reported
Some of y’all get on here and tag ridesharing apps to complain at them. I am here to ask @hbomax to fix the audio sync on Rush Hour 2 so that I can enjoy it.
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irina
(@chelirina) reported
@imchriskelly @hbomax THIS WAS SO FUN TO WORK ON
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jack heisel
(@captainsnugleup) reported
@hbomax it's really frustrating how terrible of a job you guys did marketing when Suicde Squad 2 was coming to HBO Max
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JasonWilliamSpencer
(@RockChalkSpence) reported
@UndineShorey @hbomax Now if only the app would work!
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*****
(@QBwinzz) reported
@HBOMaxHelp i bet you wont make the app not crash 800,000 times
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bighooker
(@felipeanuel) reported
@HBO @hbomax Make sure @hbomax doesn't crash like it did with the Mare of Easttown finale-- and The Undoing.
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△⃒⃘ Tiara G. | UX Designer 👩🏾💻✨
(@Queen_Midas_) reported
I’d gladly help @hbomax with that spastic *** unfriendly design 👀
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Adrean R
(@Adreanrrr) reported
@HBOMaxHelp That does not work. I have no other trouble with any other streaming service (Netflix, Disney, Hulu, paramount+). When it comes to HBO it freezes or won’t even play movies. Cancelling.
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Dinner with Jay-Z
(@z_dinner) reported
@hbomax do you need help with programming the app you can pay me in bud lights and I’ll probably do better than the guy you have doing it now
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Jenna Banks
(@Missjennabanks) reported
@hbomax I love this genre and can usually find the silver lining in everything but honestly this movie was awful. With the resources they had I don’t understand how they could’ve messed it up so badly.
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Niko
(@nikotaughtyou) reported
Fix your ******* app @hbomax
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Afrodita Lágidas
(@Torres45A) reported
@hbomax hey HBO, just renewed my plan w u guys for 3 months and I can’t seem to be able to watch my show, pls help
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Gina Obewan
(@SmilinChica) reported
its August and it's time to kick @hbomax to the curb. Thanks for your lack of help during this 6 month subscription. Not worth the price or platform no help...they copy a link for you to troubleshoot on your own
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DookieeBrown
(@DookieeBrown) reported
@hbomax literally just took my money. Logged me out. Says my password is wrong. And refuses to send a password reset. I’m livid. Fix this.
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kimberly.
(@problemsthots) reported
@HBOMaxHelp fix your app
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Tremaynetk
(@tremaynethakid) reported
@hbomax how tf do I turn auto play off? And y’all need to fix the fast forward ****, app be crashing bc y’all so damn disobedient.
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Gibronski
(@Gibron_Lastname) reported
@hbomax fix yall ******* app
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Jawsh💜
(@jawshdarnit) reported
@hbomax hey there! You have an audio sync error for Rush Hour 2... Could you fix? I tried on my Galaxy S21 ULTRA and my Samsung TV and it's still not synced properly.
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Chaos Mode Giratina 🌙
(@SnickerzBites) reported
Maybe the @hbomax social media intern wouldn’t being getting cyber bullied if THEY WOULD FIX THE ******* APP
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*****
(@QBwinzz) reported
If there was an award for "worst ******* app ever" it would go unanimously to @hbomax
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kimberly.
(@problemsthots) reported
@HBOMaxHelp im not dming you dylan, tell the manager to fix the app.
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Annie
(@Honey_Grandma) reported
@peacockTV Terrible to stream and have over 2 minutes of commercials BEFORE program starts. Horrible selection of movies. We pay and STILL need to pay to see more old movies? No wonder you have so few paying subscribers. @hbomax way better!
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😊☺️😁🤓😎Andrew🇺🇲⚛🎮🕹🎞📽📹🎥🎬
(@biohazardfan07) reported
@HBOMaxHelp Your app is a piece of garbage. It only works when it wants to. It's not optimized for Roku or any device!! FIX IT!!