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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (32%)
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Playback Issues (29%)
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Crashing (19%)
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Buffering (18%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lakeland |
Crashing | |
| Henrico County |
Playback Issues | |
| Farmville |
Buffering | |
 Angra dos Reis |
Playback Issues | |
| Chesapeake |
Crashing | |
| Wheaton |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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TudorBeste
(@tudorbeste) reported
@mcculloughjeff @HBOMaxHelp Have the same problem even with the latest Apple TV 4K. Seems an issue with HBO app. On Chromecast, Dolby Vision works, but not Atmos.
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Irresponsible Reader
(@HCNewton) reported
@HBOMaxHelp Oh, thanks. I was really just venting. I've done a chat session with someone. Didn't help. :( Waiting on a follow-up email.
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Justin Dupree
(@GryphJd) reported
@HBOMaxHelp nothing specific to an HBO Mac subscription is accessible right now via ROKU or iPhone. Conjuring, Hacks, both just loop to the thumbnail on ROKU. On iPhone, says select “All of HBO Max” before it’ll play but that button doesn’t work. Not happy.
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Ashley Randolph
(@AshleyRRandolp1) reported
@HBOMaxHelp @Antsilog I am trying to watch it on roku tv on the hbo max app and the button doesn't work at all.
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🎮🐱Gamer Kittie🐱🎮
(@KittieLexx) reported
@HBOMaxHelp please fix this ****** update. I can't stream at all.
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Brian LeFevre
(@HotdogMcCafferT) reported
@hbomax what in the hell did you all do to your app on #appletv? Fast forward/rewind is ******. Its some amateur hour stuff and youre usually better than this. Fix it jabronis
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George Kometiani
(@Gogita) reported
@hbomax what the hell did you do to the player on Apple TV? It’s unusable. Roll-back please, this is insane. Only play/pause works.
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Baylie Marie
(@mayliebarie) reported
@HBOMaxHelp Same thing is happening to me 😩 Please fix this @hbomax Im dying to watch the Conjuring!
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Joshua Sillers
(@sillejo) reported
@ChrisKnowsIT @omarsultan @hbomax Omg this is pissing me off soooooo much. How is this so broken IT’S FUNDAMENTAL TO A STREAMING APP!!! Took me 5 min to get back to the spot where I was when I accidentally brushed the Apple remote.
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JAMEESIA-
(@IMperfectThumbs) reported
@hbomax needs to fix the app or something. I been tryna watch Harry Potter for 2 hours! 🙄
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George Kometiani
(@Gogita) reported
@HBOMaxHelp what the hell did you do to the player on Apple TV? It’s unusable. Roll-back the app please, this is insane. Only play/pause works.
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MochaGonTalkHerShit
(@1ShobMfr) reported
@hbomax you can hear the sound on the conjuring movie it’s really piss poor sound quality
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claudia camomile
(@544ebcb385b4479) reported
@HBOMaxHelp I'm unable to watch the new conjuring movie keeps buffering and no sound I restarted everything still doesn't work. I'm is SLC,Utah
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ray martinez
(@rmartjr) reported
@hbomax I have cancelled your acct I can't change audio to e flush when using Chromecast tv. If you guys fix it let me know
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You ****** with squirrels morty
(@21sthoekage) reported
@hbomax your update suck, stop touching things that aren't broken
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Fiver
(@chrismitch1031) reported
@HBOMaxHelp this jawn ain’t working we need some help @thelexielena
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Jon Thomas
(@wjonthomas) reported
What on earth happened to @hbomax on @AppleTV!?!? Completely unusable!
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TJ
(@uconntj2305) reported
@HBOMaxHelp Ummm now y’all updated the app and it’s even WORSE. If you try to fast forward or backwards, the controls stop working and it just goes and goes and then never stops (does not react to any other button). Get it together HBO. No other app on AppleTV gives us this problem.
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watchingyoupoop
(@watchingyoupoop) reported
If you watch @hbomax via their app on a Mac it flickers morse code from their developers that says, “help me I’m trapped writing ****** code for HBO.”
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Marty Stotler
(@JADEDTXCHICK) reported
@here4newsupdate @hbomax Same problem for the last 3 hours!! @hbomax
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Houston 🏳️🌈
(@radiohouston) reported
Hey @hbomax your “updated” app just completely froze my @appletv. Fix this!
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Chazmanian Devil
(@steelrzgirl) reported
from
Houston, Texas
@SeptemberDusk @hbomax Prior and after. Samsung smart tv. Then i loaded it to my firestick, same problems. I dont have any issues with any other streaming service.
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James Cunningham
(@jcunningham07) reported
@hbomax you have completely screwed up video scrolling. Fix it. Please. Please.
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Jennpagne Problems 🥂
(@jennkaylovestay) reported
@HBOMaxHelp It’s just a black screen when I try to watch. I can stream anything else with no issues. So much for movie night.
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Trip Hunter
(@TripTrader1) reported
@hbomax app not working on roku. Wont play any shows when hitting play
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FreddyRizzo
(@freddyrizzo9293) reported
I have never had an app crash as much as @hbomax
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Thomas Zabek
(@TheOriginal_TMZ) reported
@hbomax My eyes are playing tricks on me because my app keeps throwing up an error message and won’t let me play the movie or anything else for that matter! I did however get to watch the trailer...that worked. 👍 🙄
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Derek 🧑🏼💻✊🏾🏳️🌈
(@derek78756) reported
@HBOMaxHelp your Apple TV app is now TRASH!!! Fix it!!! @HBO
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Derek 🧑🏼💻✊🏾🏳️🌈
(@derek78756) reported
@hbomax your Apple TV app is now TRASH!!!! FIX IT!!!!
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Jace Lacob
(@televisionary) reported
Well, @hbomax is basically unusable on Apple TV now.