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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (34%)
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Buffering (33%)
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Sign in (16%)
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Crashing (13%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Hamburg |
Buffering | |
 Lafayette |
Playback Issues | |
| Prospect |
Crashing | |
| Carlisle |
Crashing | |
| Irving |
Sign in | |
| Painesville |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Wednesday Lee Friday
(@WednesFri) reported
My #subtitles haven’t worked on @hbomax in weeks. Is this an @HBO problem, or more BS from @Xfinity?
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Hippie The Guardian
(@SpaceCaticorn) reported
@HBOMaxHelp Two different devices one is a Google TV with Chromecast the other is a TiVo stream 4K, the error code I will have to let you know once it pops up. Seeing that I'm currently in the middle of a binge of Big bang theory it should pop up within the next episode or two.
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Slade Wilson
(@SladeWilson1010) reported
@wbpictures @hbomax It's literally the worst place to live in New York city, next to the Bronx. There's tons of drug-dealers everywhere in between blocks making sales, gangs of motorcycles thrashing through the streets all hours, loud Spanish music all hours and no hardly no police.
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Daniel J 🌈
(@808drums808) reported
@hbomax How bout you just fix your app on Apple TV?
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Sasha Fierce 🔥
(@promiseae_) reported
@hbomax can y’all fix the sound on rush hour 2 😭? It’s not in sync with the visual.
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Matt
(@mattbo_0) reported
@hbomax for the love of God can you fix the rewind/fast forward/pause function on the tv app.
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Christy Mannering
(@bringmeupmusic) reported
@AJ_GeekVibes @WarnerMedia @hbomax Seemed to work for The Conjuring though, that movie had a better opening weekend than Quiet Place 2
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minx
(@MissDivinities) reported
@hbomax I need help. It only is happening on my Sony Bravia TV but My audio description is off but it keeps staying on, and it is too annoying to have on when watching a show
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Tony Gdonski
(@TonyGdonski) reported
@hbomax Cool. Now fix the app so it doesn’t crash every 40-60 minutes.
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Ellen Lee Schwartz
(@Ellen_Lee3) reported
@HBOMaxHelp My app is still is not working. I’ve now asked for help several times and gotten bogus answers. Not helpful. Do better.
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Drew Stringfield
(@dialadrew) reported
@SmoshuaEhlers @hbomax I have had issues using @hbomax since the Snyder Cut of Justice League first came out. The app never works properly, always restarting when I try to begin a new show or movie. Thanks for reminding me to cancel my subscription!
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¢ouncil Dio
(@DIODAGOD) reported
from
Arlington, Texas
@hbomax fix rush hour 2!!!
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Lago 🇨🇴
(@LagoxMilagros) reported
I think @hbomax is broken. Some movies play audio descriptions. Some play in Spanish. Anybody else having issues?
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minx
(@MissDivinities) reported
@HBOMaxHelp why does the Audio description stay on even after I’ve turned it off, help meee
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◆I†ωєє†ωђα†Iฬαи†◆
(@_b_r_u_s_o) reported
@HBOMaxHelp Are you actually going to fix it or just tweet out the same copy and paste bullshit reply?
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rachel 🍊🪐
(@tragic_saturn) reported
@HBOMaxHelp since i got hbomax my internet data usage has shot up. is there a way to reduce quality or something so it doesn't use so much data? this is thru wifi on a roku tv and @CoxHelp internet
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alex
(@perfectllover) reported
.@hbomax FIX UR WEBSITE DAMN!
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sbastian
(@_sbastian__) reported
@HBOMaxHelp @yolo_tango fix it already goddamn I can’t watch a single episode without having it crash u guys seriously suck 👎
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Fainimal
(@fainimal) reported
@hbomax Your PS4 app is so crazy broken, it went from annoying to sad
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nehal ツ
(@adoreyouthomas) reported
@hbomax @HBOMaxPop HELP
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Wyatt Helmick
(@helmick_wyatt) reported
@hbomax yo, you guys gonna fix your app sometime this year or am I just paying $15 a month to watch my shows in 5 minute intervals between crashes?
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Dammit Janet 🦀 🏴☠️
(@jel_1957) reported
@HBOMaxHelp Did this, still not working. If I click on a show, then click play, I get sent back to the home screen. This happens on movies and series.
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Jennie Anderson
(@einnej1113) reported
@hbomax Please fix your volume issues. Doesn't matter what device I'm on, my PC, my PS4, my PS5, my tablet, my phone... the audio output is ridiculously low. Really makes for a poor experience.
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sbastian
(@_sbastian__) reported
@HBOMaxHelp ur app always crashes on xbox one fix ur goddamn app already 👎🗑🚮
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Tommy Takes
(@Tdoherty20) reported
Wow was I slept on wizard of lies @hbomax but fix the rewind and fast forward.
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Sha-$$$
(@sha_doughstackz) reported
@HBOMaxHelp fix your app...literally on every platform.
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Matthew Smith from Indelible Grace
(@matthewsmithUS) reported
@HBOMaxHelp Will you fix the Apple TV app before then?
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Lone Ranger
(@Leaken_) reported
@hbomax can y’all fix the scrolling function on the app. Can’t even rewind or fast forward smh
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❄️❄️Glacier Boy❄️❄️Need Mars Yard in 2020
(@OGReturnsv3) reported
@HBOMaxHelp Fix the ******* app
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Katey Williams
(@katey272) reported
@hbomax service has been down all day with this error 905303. What’s going on?