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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (31%)
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Playback Issues (26%)
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Crashing (20%)
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Buffering (19%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City |
Buffering | |
| Walnut Creek |
Sign in | |
 Makati City |
Buffering | |
 Adelaide |
Sign in | |
| Santa Clara |
Crashing | |
| Mission Viejo |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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The Incredible 2-Headed Podcast
(@TwoHeadedPod) reported
@TheChewDefense @JacobDavison_ @hbomax He was let go last year. He did a lot of work on it but there’s a different show runner now.
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Blue Dandy
(@RERagland1) reported
@pattonoswalt @hbomax I take issue with the main character killing the creature at the end. She was the intruder
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djcalligraphy 🇺🇲
(@DJcalligraphy) reported
@hbomax I loved this movie the entire time until the ending. Can you guys please pull this movie, and fix the ending? It doesn't have to be a happy ending or anything, but it literally looked like they just ran out of time and money. This movie could be so good. Please fix it!
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Lanai’s Way
(@Lanai_Lingerie) reported
Finished watching a series on @hbomax called #TheHead as my “help me go to sleep” show & I was pleasantly entertained. It’s a good little who done it mystery and even if you figure out who did it, the why was not a let down.
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J Wood
(@j_whit84) reported
@PaulCharchian @hbomax Lately I've been receiving an error message everytime I trying to stream a movie. It's available on Roku now.
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Mercedes Cardona
(@MercedesCardona) reported
@HBOMaxHelp your app @Roku is USELESS. Crashes over and over. Tried everything—system update, reinstalling, restarting-nothing. Does. Not. Work. Stop pretending you have a working app. It’s a (bad) joke. @RokuSupport
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Alaska⚡️ version 2.021
(@alaskadalifax) reported
@noitsfinereally @NSLCpunk @hbomax We could work on it together
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Natalie Kelly
(@natmkelly) reported
Started watching Warrior not realizing that there aren’t plans to continue filming and now I’m sad bc I need more plz @HBO @hbomax someone help me
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sequinn illustration
(@shycreature) reported
@BRIANMBENDIS @davidmackkabuki @hbomax so happy for you both. i'm gonna give cover reread so i'm up to date for the show. i hope they reissue it on long island i feel like 3 issues existed on long island and it was mad max thunderdome combat if you wanted one.
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Martifa ¯\_(ツ)_/¯
(@mjudgenyc) reported
@hbomax Worst thing I ever watched for 12 minutes.
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The Hopeful Stylist
(@HopeSMorgan) reported
from
Brooklyn, New York
“I don’t want to work only when the light is on.” @TheasterGates @hbomax #sampollard #BlackArtInTheAbsenceOfLight
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Mac Colson
(@MacColsonTV) reported
I got an @hbomax account exclusively to watch The Little Things and for the past three days it’s the only title that won’t play. Anyone else having this problem? #HBO
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Tom Fernandez
(@trfern) reported
@hbomax This movie was straight up terrible.
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🦇SpiderElla420🦇
(@SpiderElla420) reported
@hbomax the app you have available on @Roku streaming stick keeps kicking us out of the app as we are trying to watch something. It does it more in the daytime than evening I've noticed this is week 1 of this issue.
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D.ú.ś.t.ì.n
(@Ams829) reported
.@hbomax has the worst closed captioning of any subscription service.
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Gargledmesh
(@gargledmesh) reported
@hbomax & @cartoonnetwork Fix this.
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George McDaid
(@halszzkaraptor) reported
So tired of getting interested in shows and them getting cancelled with no resolution to open questions. The probable cancellation of #InfinityTrain really sucks, such an amazing show. @hbomax @cartoonnetwork Maybe @netflix could help? Hilda and Kid Cosmic are pretty great.
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Tommy B
(@tjbey2000) reported
@hbomax Terrible episode
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Adrian EN
(@Junglemarkus2) reported
@GraceRandolph @hbomax The Notebook is one of the worst movies I've ever seen in my life
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jordan weimersheimer
(@unbrokenlink) reported
@hbomax Why can’t you start a movie over when using Comcast?? Fix the app
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Khor
(@khordata) reported
@redk_dollarsign @hbomax Yes lol she’s the worst
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Courtesy of Tim
(@courtesyoftim) reported
@GoodwinRainer @HBOMax? Because that's the only streaming service that ever stops to buffer in this house.
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Jacob Andrews
(@TheseAreMyDogs) reported
@GKIDSfilms @sciencesaru @hbomax Only the English dub plays, even when I select the original Japanese audio. Any fix for this?
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Kate
(@KV72667583) reported
@joel_pelletier @pattonoswalt @hbomax I thought it was terrible. I honestly felt bad for Kristen Stewart who was just running around in underwear during the whole movie.
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Rick
(@300rick_) reported
@hbomax has the worst interface hands down. Doesn’t even have a “start over” button smh
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TheIngyneer
(@theingyneer) reported
@HBOMaxHelp Problem resolved by changing the display settings on Fire TV 4K to 1080P. TV is a 4K model so not sure why it wouldn’t work at higher resolution.
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🇪🇪 Marie L. Waldman-Depp 🦋
(@maximumtheq) reported
@hbomax Not sure.. how I feel about this... it looks awful 😰
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Kate Mjos
(@TnyDncr05) reported
Hey @hbomax can you please fix the volume issue?? Every other episode is a different decibel.
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Jason St. John
(@JasonRStJohn) reported
@nerdist I only need 1 thing from a Venture Bros finale; for it not to happen because the show keeps going. C'mon, @hbomax , step up and fix this.
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OmegusXIII
(@OmegusX) reported
@belugaval14 @InfinityTrainHB @hbomax Well, I just want to know which one would work BEST. Would it be 1) Netflix, or 2) Rooster Teeth?