HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 11/25/2025 09:45

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Sign in (32%)

    Sign in (32%)

  2. Playback Issues (30%)

    Playback Issues (30%)

  3. Buffering (18%)

    Buffering (18%)

  4. Crashing (16%)

    Crashing (16%)

  5. Video Quality (4%)

    Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceBrie-Comte-Robert Crashing
SpainTorrijos Sign in
FranceBron Sign in
AustraliaQuinns Rocks Sign in
FranceLyon Sign in
United StatesDallas Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • techie_richard Richard (@techie_richard) reported

    @hbomax It is sad that so many suffer from a mental disorder of intolerance over jk Rowling joke based on fact & common sense. That this one tweet will over shadow her body of work everyone, every hypocrite was there to celebrate. Yes a less vulgar term for people who ********** is women

  • shepkate_ Kate (@shepkate_) reported

    @hbomax MY APP WON’T WORK and has frozen my TV 😭😭😭

  • SpookyEvilOne NazisShouldExplodeAndDie (@SpookyEvilOne) reported

    @BrattySmol @hbomax I've watched this show on DVD and I know the errors aren't on those which is why I noticed it here

  • Goldilocksrox Lisa Marie (@Goldilocksrox) reported

    @hbomax It’s a pass for me because of the way they treated J. K. Rowling, to whom the cast owes their wealth and careers to. Without her wonderful stories none of this would have happened. I’m tired of work people canceling people who have beliefs different than theirs.

  • SEASportDiaries Seattle Sports Diaries Podcast (@SEASportDiaries) reported

    @HBOMaxHelp we DM’d you can you please help us?

  • ES56432 ES (@ES56432) reported

    @HBOMaxHelp It appears your reset password links aren't working. Are you able to help?

  • _qw_erty_1 Bob (@_qw_erty_1) reported

    @HBOMaxHelp can you work on adding subtitles to HBO Max, not closed captioning. I shouldn’t have notifications that ominous music is playing. I should only have words translated on the screen.

  • jaybradleyw Jayson White #resist (@jaybradleyw) reported

    @hbomax PLEASE HELP! I would like to ask everyone to kindly look at my profile. I sued the state of West Virginia WVDOCR for $691 Million in US District Court for Civil, Human and Constitutional Rights violations under color of law.

  • btwimloony Aryam 🧣🌳✨ (@btwimloony) reported

    @HBOMaxHelp And 5am in Chile, just awful 😩

  • adamf_wolf Joker (@adamf_wolf) reported from Tampa, Florida

    @dojacatsnose @hbomax Go ahead the viewership help keep getting her paid.

  • b_manicke Brianna Manicke (@b_manicke) reported

    @hbomax Okay but did hbomax crash....

  • AntoniaGaius AntoniaGaius (@AntoniaGaius) reported

    @hbomax More crap to avoid on your net work I think we should just cancel

  • icurnet kk4zuu (@icurnet) reported

    @hbomax HEY, your forgot password function is not working, no link sent. #movies (yes, it's the correct email)

  • BrattySmol 🦇 Raven Elora Wolff 🦇 (@BrattySmol) reported

    @SpookyEvilOne @hbomax honestly I think hbomax just generally sucks at subtitles. A lot of content I've watched has had dialogue issues and subtitle speed issues, you know when your subtitles are 4 sentences ahead of the audio mmph.

  • Bestoneever_1 Lets Rebuild! (@Bestoneever_1) reported

    @innajunglestyle @hbomax @GetSpectrum Did you get it to work? I’m having the same issue

  • DDeath93 DjDeath93 (Human) (@DDeath93) reported

    @hbomax The new x and the city is awful #Cancel

  • JessyHennesy Jessy Hennesy (@JessyHennesy) reported

    The log in with tv provider option isn’t working for @hbomax on mobile (the tv sign in function). I finally gave in and used a laptop, but lots of people only have mobile options.

  • WrongStar WrongStar (@WrongStar) reported

    @JoeyJClark @HarryPotterFilm @hbomax It wouldn't work. The critics would slate it & the franchise has too much to lose. Some things are best left alone, particularly when a number of the cast are no longer available, & half of them were kids who are now in their 30s.

  • alwayslockedup1 valak (@alwayslockedup1) reported

    @HBOMaxHelp I canceled my service no reason for excuses. If I had customer review that was bad my boss cut my check 400 a week for a month. Moto without fail no exceptions sorry you can't help me any further nor explain any situation it's either 110% or failure this was failure

  • YachiAbunai Sami . . . 😷💉💉🙏 (@YachiAbunai) reported

    please fix both your phone app and browser client @hbomax. Sucks when subtitles doesn't work with browser... Noticed this in many shows. Can't even choose sun language, only option is off. But same shows have all the options in the phone app!

  • philforeman51 Phil Foreman (@philforeman51) reported from Columbus, Ohio

    @hbomax there seems to be an infinite loop of trying to sign in with my cable service provider since midnight. Thoughts?

  • TKlemNYC 🆃🅾🅼 🅺🅻🅴🅼 (@TKlemNYC) reported

    @Noodlecat999 @hbomax Without their stellar acting, the first movie would have bombed after a couple of weeks due to bad word of math. The story was terrible.

  • softwarnet Charles R. Smith🔹 (@softwarnet) reported

    @euphoriaHBO @hbomax #TwitterCensorship This is to let you know we are now blocking sponsored ads on Twitter Post to all Twitter advertisers and then issue a block - pass it on Blocking ad posts is effective - it tells the advertiser that we won't view their ads & hits Twitter in the wallet

  • ThatGuy_447 -Vämþż- (@ThatGuy_447) reported

    Sooo .@hbomax . you going to work on that Golden Girls reunion next? . .. . Too soon? 🤔

  • SpookyEvilOne NazisShouldExplodeAndDie (@SpookyEvilOne) reported

    The captions on this are terrible. @hbomax please have an editor go over the #Deadwood captions. I'm on the first episode and so far there's half a dozen dialogue errors.

  • cat112_ Caitlin (@cat112_) reported

    If @hbomax crashes at any point I’m gonna scream. I did not sub to this only for it not to work #ReturnToHogwarts

  • CourtleyManor DJ Marcilla 🦇 (@CourtleyManor) reported

    i see the @hbomax app is just as broken as ever

  • C_los956 Rise #Restorethesnyderverse (@C_los956) reported

    @KarmaAster @hbomax Not just an author the creator. Nothing she said is bad it's the hard truth it's not hate or transphobic and its truly terrible that she's had her creation her baby ripped from her.

  • alwayslockedup1 valak (@alwayslockedup1) reported

    @hbomax HBO max your streaming service sucks like bad bro how can you even hold new movies. Like bro it sucks bad I have no issues with anything else but your platform if I could get my money back it be great but I know I can't. I will advise everyone to never stream your service

  • jaybradleyw Jayson White #resist (@jaybradleyw) reported

    @HBO @hbomax PLEASE HELP! I would like to ask everyone to kindly look at my profile. I sued the state of West Virginia WVDOCR for $691 Million in US District Court for Civil, Human and Constitutional Rights violations under color of law.