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HBO Max

HBO Max down or not working? Problems, status and outages

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 36% Buffering (36%)
  • 28% Playback Issues (28%)
  • 21% Sign in (21%)
  • 11% Crashing (11%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Omaha Buffering 5 hours ago
Birmingham Sign in 13 hours ago
Schongau Sign in 1 day ago
Hollywood Buffering 2 days ago
Bellevue Buffering 4 days ago
Alpena Buffering 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • JeremySunshine
    PlusOnWifi (@JeremySunshine) reported

    @HBOMaxHelp @hbomax I'm currently using a Amazon Firestick and I check to make sure the app was updated. I also played another movie with no issue. I'm trying to watch Tom and Jerry

  • PoliticalSurf
    Doug Gibson (@PoliticalSurf) reported

    I failed to lobby the family to watch #Troll2 on @hbomax and instead we are all enduring this dreadful piece-of-dreck titled Tom and Jerry Movie. It's just awful.

  • solidyae
    joseph valenz (@solidyae) reported

    @hbomax The worst

  • To__Serendipity
    Serendipity (@To__Serendipity) reported

    @HBOMaxHelp What happened to the full screen option in the HBO Max app? I’m not the only one who is having this issue on my iPhone. The option is gone now when viewing movies.

  • KevCoke6
    kevikev (@KevCoke6) reported

    @HBOMaxHelp Also the app has been terrible on AmazonFirestick today

  • To__Serendipity
    Serendipity (@To__Serendipity) reported

    @hbomax I noticed the option to view content through the HBO Max app in full screen was removed. Can you assist me with this or is it gone forever? I noticed others on Reddit having the same issue.

  • jollythebat
    The Kone (@jollythebat) reported from Santa Clarita, California

    @hbomax is terrible. Warner/HBO have a massive library and the selections we are offered pale in comparison. Don't waste your money on this apps limited collection. @warnerbros

  • Aidan_MRK
    Aidan (@Aidan_MRK) reported

    Hey @hbomax begging you. Fix your ps4 app. It freezes at least 3 times when I want to watch a movie.

  • LarryWi08729113
    Larry Wilson (@LarryWi08729113) reported

    @RealSportsHBO @hbomax There's no reason to bring this to the public eye. Only stirs up trouble amongst other people.keep your locker room games where they should be, in the locker. If they want a job, go for it. Problem with people today, they don't want to go earn the job.

  • bones_waffle
    WaffleBones (@bones_waffle) reported

    @hbomax What is going on with the Frame rate/ motion smoothing on Torchwood? I can’t turn it off and it’s awful.

  • brandon_cmngs
    Brandon Cummings (@brandon_cmngs) reported

    Hey @hbomax @Roku you have to be able to keep me signed in on HBOMax + Roku, I have to sign in every single time I want to watch anything, every... single... time...

  • cultdung
    David Finn (@cultdung) reported

    @francis_moors @gourleyandrust @hbomax Not entirely terrible, but forgettable. At times it becomes more like an episode of Dawson's Creek. Contains none of the grace of the earlier ALIEN films. Also dark AF (i.e., hard to see what's going on)

  • Steker94831512
    Steker (@Steker94831512) reported

    @hbomax I'd love to watch some of this but your app runs like complete dog **** on my 6 series tcl roku TV so under no circumstances will I pay money for that. Fix your app to be as smooth as Hulu and Netflix first.

  • iteachjava
    Nita Waterman (@iteachjava) reported

    @hbomax This was truly awful.

  • jby_23
    idkwhatimsayin... (@jby_23) reported

    @NotGGAmour @hbomax No problem!

  • ashleylynch
    Ashley Lynch™ All Along ✂️🎬 (@ashleylynch) reported

    @renfamous @hbomax It’s fuelled entirely by dropping a single pearl from a broken necklace into the gas tank.

  • Beachesinaz
    Sandy 🌎✈️🚢🚞🌈 (@Beachesinaz) reported

    @hbomax Wasn’t the worst movie I ever watched. Definitely not Melissa McCarthy’s best. I thought Spy was better. Not a James Corden fan at all but didn’t mind him that much. I just loved the fact that I got to watch a new release movie in the comfort of my own home/couch/blanket/snacks

  • thepopcornreel
    Omar Moore (@thepopcornreel) reported

    I hoped this film would focus on serious issues of abuse done to Dylan. Though Kirby **** and Amy Ziering’s documentary focuses on multiple abuses the doc series is named “Allen V Farrow”, NOT “The Abuse Of Dylan Farrow”. Celeb friends weighing in distracts. #AllenVFarrow @hbomax

  • JessyWi84079024
    Jessy Michelle (@JessyWi84079024) reported

    @ItsOnATT @hbomax Why do so many seem to want to claim a ‘rainbow’ and then work at eliminating the variety in it 🤔 Seems a bit hypocritical......unless they’re getting rid of the unnatural parts of the rainbow

  • CatrionaMacL
    Catriona MacLeod (@CatrionaMacL) reported

    @ATT @hbomax I have been waiting 90 minutes for help with technical issue.

  • alejandroh0919
    alejandro alvarez (@alejandroh0919) reported

    @hbomax Hi can any one help me.... on my iphone the app let me change the languaje but in the tv dont let me change it... what can i do..???

  • francis_moors
    Francis movie addict 📼😍 (@francis_moors) reported

    @cultdung @gourleyandrust @hbomax It was a period when I'd given up on quality directors/writers to return to the franchise, thankfully Scott did so with Prometheus! Still you get the impression come Covenant, it was back to Alien movies by comittee. Curious to see what will be next.

  • TankOnTwitR
    tank (@TankOnTwitR) reported

    @HBOMaxHelp I need help as soon as possible please dm

  • RichCutt
    RichCutt (@RichCutt) reported

    @hbomax I’m a proud owner of the IPhone 11 Pro Max. I’m going to need you to bring back full screen mode, as it was fine unbothered. If it isn’t broken, then don’t break it.

  • keepcinemaweird
    keepcinemaweird (@keepcinemaweird) reported

    @hbomax can you help me this? @ZackSnyder @snydercut ??

  • chrisonsocials
    Chris (@chrisonsocials) reported

    @CatrionaMacL @ATT @hbomax Good luck. The technical issue I called with last week resulted in the manager of the call center not even knows AT&T’s network had that capability.

  • aStonedDeer
    ****** Deer (@aStonedDeer) reported

    @WriterRusso @hbomax You're my inspiration to never give up on submitting my script to these awful contests. I been stoked watching your progress.

  • Lemon47213208
    Lemon (@Lemon47213208) reported

    @hbomax All that money and y’all still can’t fix my girl’s eyebrows.

  • doug_waddell
    Facebook-less Doug (@doug_waddell) reported

    @HBOMaxHelp terrible sound sync problems, ONLY on the 30 day first run movies. TV shows and general release movies are fine. Not my connect speed, settings, or app version on Roku.

  • cozyyJ
    🐐🐐 (@cozyyJ) reported

    @Kesu_MKB @HBOMaxHelp I thought I was the only one with this issue