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HBO Max down or not working? Problems, status and outages

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 36% Buffering (36%)
  • 28% Playback Issues (28%)
  • 21% Sign in (21%)
  • 11% Crashing (11%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Schongau Sign in 19 hours ago
Hollywood Buffering 2 days ago
Bellevue Buffering 3 days ago
Alpena Buffering 9 days ago
Palm City Buffering 9 days ago
Saint-Gildas-de-Rhuys Crashing 11 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • FrankHenryCoufa
    Frank Henry Coufal (@FrankHenryCoufa) reported

    @HBOMaxHelp Today I found that I was signed out of HBO Max on my TV, even though I'm still signed in on my computer. I've never experienced something like this with the TV app before. Can you give me details on how to sign in on my TV again?

  • BaronOyd
    Baron I_oyd (@BaronOyd) reported

    @BombadLeaker @hbomax then you didnt watch ZS JL if you think Batman kills Superman kills people in dark future WW is great Flash has some problem,but nothing that big Cyborg is heart of JL Aquaman is to this day the biggest W Martian servers his purpose Well its not his (GL) mistake, but WB

  • amrondon
    Andrés Miguel Rondón (@amrondon) reported

    @hbomax I have moved countries and now cannot access my account, not even to cancel my subscription! Please help me fix this, as you are not providing neither a service nor a way to discontinue it. Thank you.

  • panciee_
    D1 Demon 😈 (@panciee_) reported

    @ma_LESS @hbomax It sucks cuz they have quality shows and movies but the app is **** unless you’re on mobile and even then it crashes all the time

  • dj_komal
    OG Big Chris (@dj_komal) reported

    @NeonPinkToes @hbomax @discoveryplus Yesssss. HBO max pisses me off. I can’t watch movies they don’t start. I’ve tried different WiFi and other types of internet. **** still doesn’t work

  • NeonPinkToes
    Here Kitty Kitty Kittttyyy 😬 (@NeonPinkToes) reported

    I have hbo max and discovery plus... what is going to happen with this merger? both apps have tons of technical issues. hbo max should be ashamed of itself for how hard it is to navigate. please hire someone to design the new thingy who is good @ their job @hbomax @discoveryplus

  • bizcochitolive
    josevo (@bizcochitolive) reported

    @HBOMaxHelp FIX UR WEB VERSION IS SO ******* SLOW

  • NeonPinkToes
    Here Kitty Kitty Kittttyyy 😬 (@NeonPinkToes) reported

    @dj_komal @hbomax @discoveryplus I had problems actually in the beginning.. i think I had to update firestick and oh one time... deleting the hbo and reinstalling worked. which was the only way to get updates. idk if that is still a problem.

  • FastandProfound
    Maverick Heart (@FastandProfound) reported

    @Joeyxo742 @hbomax The worst Batman ever

  • taesdildo
    cammi (@taesdildo) reported

    @SofCarsonator @sofisperfect @hbomax her fans constantly saying disgusting things about the reboot when she wasn’t a good actress in the first place? The show was terrible and it was canceled for that exact reason. No one is going out of their way to save a show when half the cast including her couldn’t even act.

  • mementomoire
    Weftist Wookiee (@mementomoire) reported

    @LastWeekTonight The @hbomax app on @Roku is so broken you can't even navigate to this episode. When you try to select season 9, it kicks you out into the sidebar instead. Incredible how bad it still is after two years.

  • keyserholiday
    Jason ALL CAPS Brown Meta Spam Fighter 🇺🇦🇺🇦 (@keyserholiday) reported

    Dear @HBOMaxHelp please figure out how to allow us to rewind without major buffering issues.

  • Keeesh718
    Keeeesh (@Keeesh718) reported

    @robinthede @BlackLadySketch @hbomax TOOOOOO EXCITED! My Tuesday JUST got real good. Got this news as i logged off from work for the day 🙌🏾🙌🏾

  • dambrose_k
    DambroseK (@dambrose_k) reported

    @femjasontodd @KnightmareYuvi @hbomax That's an awful lot of yacking.

  • ShaneLowrie
    Shane lowrie (@ShaneLowrie) reported

    @bigboss_joel_ @snyder_all @hbomax You realize this does nothing to back up your awful opinion

  • RatintheChefHat
    Dominick Adam 🇪🇺🇮🇪 (@RatintheChefHat) reported

    @hbomax I got charged twice for my subscription... All of your help pages related to the topic are geolocked to the USA, can you advice me on what to do for a refund in the Netherlands?

  • ShaolinMunkeh
    Tim (@ShaolinMunkeh) reported

    @hbomax I really enjoyed the book. Hope this does a better job than that terrible film version did.

  • VasherZahel
    WeiShiLindon (@VasherZahel) reported

    @SupergirlRadio @hbomax Terrible actress and portrayal of Supergirl

  • lmwilliamsphd
    Luke (@lmwilliamsphd) reported

    @hbomax what's with the streaming quality fluctuations on the xbox app? When will it be fixed?

  • missa0606
    Melissa Klingensmith (@missa0606) reported

    @hbomax are there issues with the app on tvs right now? Specifically lg tvs? I canno get the app to open and there is nothing wrong with my internet.

  • taesdildo
    cammi (@taesdildo) reported

    @purpleheartsera @hbomax Take your own advice, accept that people want the reboot. Sofia was a terrible actress in that show and the show was canceled because it was TERRIBLE, get over it. It’s been 3 years that show isn’t coming back. If enough people wanted it maybe it wouldn’t have got canceled.

  • Beccakatherine3
    ✨Becca✨ (@Beccakatherine3) reported

    Soooo @hbomax keeps having network issues whenever I watch a movie on it.🤔🤔🤔 It's giving very much @disneyplus when it first started out! 🙄🙄🙄

  • mikesum32
    mikesum32 (@mikesum32) reported

    @HBOMaxHelp A lot of episodes have single-word errors. For example "butts" is miscaptioned as as "bugs" in a season 3 flashback to season 1.

  • ma_LESS
    Ma-less Luvs BIGMAKK (@ma_LESS) reported

    Why does @hbomax suck *** all the time?!? It always freezes, always crashes, always some glitch w/logging in. Imma cancel until Euphoria comes back & hopefully y’all can get your **** together in 2 yrs

  • sandybeacher10
    ArcFlash (@sandybeacher10) reported

    @hbomax cant say... YOUR APP SUX!!!! pleaae contact literally any other streaming service and ask for help! I have been dealing with your crappy app as a bonus for a phone contract sign on... at this point YOU OWE ME MONEY! it freezes constantly and is THEE ONLY APP that doesnt work

  • gfallar
    George Fallar (@gfallar) reported

    We watched "West Side Story" on @AppleTVPlus and the Dolby Atmos sound was spectacular and added a LOT to the experience. Then we tried it (Google TV OS on a high-ish end Sony TV with Onkyo NR696) on @hbomax and NO Atmos and both video and sound not even close. Fix it, HBO.

  • JonathanJagmin
    Jonathan Jagmin (@JonathanJagmin) reported

    @hbomax Henry Cavill as Superman. Affleck as Batman is a solid second place, but I’m open to other actors in the role. I’m flat-out not tolerant of replacing Cavill. Not yet. He has work left to do.

  • dj_komal
    OG Big Chris (@dj_komal) reported

    @NeonPinkToes @hbomax @discoveryplus It’s so slow. I can’t watch series but no movies. I’ve updated the Firestick and updated the app. Still don’t work.

  • QuentinMario
    Batman 🦇 (@QuentinMario) reported

    @ATT since @hbomax & @discoveryplus is going to be combining how is this going to work out 🤔

  • BombadLeaker
    News and leaks (@BombadLeaker) reported

    @BaronOyd @hbomax Battfleck kills people and uses guns Superman kills people Wonder woman is ok Flash was the wors casting choice Cyborg was awful in JL (worst) Aquman is ok Martian Manhunter has one or 2 full scenes And Green Lantern isn't a character since it got deleted and it was a cameo