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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Playback Issues (27%)
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Sign in (25%)
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Buffering (24%)
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Crashing (21%)
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Video Quality (2%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sacramento |
Sign in | |
| Renton |
Sign in | |
| Santa Maria |
Playback Issues | |
| Newark |
Sign in | |
| Mount Pleasant |
Sign in | |
 Montechiarugolo |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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SeasideColors
(@SeasideColors) reported
@tonygoboomboom @hbomax My original comment was directed at HBO but I guess I should amend it to this: I have no problem with companies taking advantage of people who will gladly give them money because of something as trivial as a celebrity. Companies do it because people for some reason allow them to.
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Fausto Galvan
(@FaustoGaIvan) reported
@StatKingUpWs @hbomax Worst plot line in the series.
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Amber Daniece
(@AmberDaniece) reported
@HBOMaxHelp I subscribed and was charged $14.99 and every time I sign in, it says I’m not subscribed.
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Blinkme
(@89blinkme) reported
@hbomax why is someone narrating the new space jam? I can’t turn it off and it’s annoying. Please help
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Graham Shaw
(@00_Gram) reported
@AEWonTNT @hbomax I'm not sure what the rules are, but I don't think @ToBeMiro would need any help.
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Jeffrey Schneider
(@jeffschneider20) reported
@morganfahey @hbomax Worst of the streaming services. The one on Roku crashes constantly.
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sailor senshi T 🌙
(@bionicazz) reported
@hbomax I’m going to need you all to fix your website since it constantly crashes
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Justin
(@Texasguy1016) reported
Sitting here watching #SpaceJamANewLegacy on @hbomax and while I didn't have much expectations going in I can definitely say I was right. This movie is terrible, definitely straight to DVD worthy.
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James
(@James_Is_Nice_) reported
@hbomax Fix your Roku app, so I can actually use the service I pay for!!!!!!!!!!!!!
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Chris L.
(@ChrisL2150) reported
@AnnaHorford @hbomax It’s the worst
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Ⓐⓜⓨ Ⓢ🤡💜🎬✡️🐒🧚🏻♀️🧸🥸🇮🇱
(@AmyES52) reported
@netflix This is awful. What a way to deal with your child. Wanna watch something good? Watch 93Queen on Amazon or @hbomax You don’t have to hate your religion or berate your child to stand up, be a success and move towards change.
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Al Smith
(@AlSmith25646509) reported
@hbomax Hello. Why doesn't your app save the place where I pauses a movie or a show. It's usually off by 20-30 minutes. Sometimes, it doesn't save entire episodes that have been watched. No other streaming service does that. (Roku) Can you fix that?
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daddy dani
(@danidoll7) reported
@AnnaHorford @hbomax it’s just terrible
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(Im)possible
(@DrLaurenLewisZP) reported
@DomiVino And I love how some episodes don't even play on @hbomax app their streaming service is the equivalent of a scratched up DVD that skips or freezes or crashes all the time and you're afraid to push anything because it might crash it again
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Blinkme
(@89blinkme) reported
@hbomax Fix your app. Turn off that audio narrative
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MrMan
(@SOMATIC_crypto) reported
@HBOMaxHelp @mrjtwhite Has the PS5 app been fixed? I was unable to get the app to run without getting an error. Tried reinstalling to no avail as well. Please advise. Thank you.
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foreverst
(@ESDunmer) reported
@roltidclrk @DCTitans @hbomax Imagine any arrowverse show, pump the drama up to 10, decrease the writing quality by at least 75%, and remove any sense of self-awareness and you've got Titans
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The SpaceJesus
(@TheAstroChrist) reported
@HBOMaxHelp Use your product, it the problems aren’t hidden. 🤦🏼
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Me
(@azulgris27) reported
@hbomax Error code comes up like every 30 mins in my PS5 incredibly annoying
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Assassin Legion
(@appleofeden13) reported
@hbomax Why haven't you fix the issue with your app crashing on xbox one a min before the credits are done.Stupid
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JoB Gonzez
(@ReViLz) reported
@hbomax why the volume is so low on roku tv hisense?? i have to put on 100 and the sound sounds like it was on 30 :( do something to fix this please!
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Poorna chandra
(@poornacse) reported
@hbomax There has been many issues after the latest hbomax app update rolled out. The app gets stuck all of a sudden and the streaming content keeps repeating randomly. Are such issues already reported and being taken careof?
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Fernanda Bat
(@fernandabat_) reported
@HBOMaxHelp Hi I need help! Could you please DM me? The content is not being displayed in my devices, it says not available…
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SpursElite
(@Spurs_Elite) reported
@hbomax Why is everyone saying the movie is terrible
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Rory Smith
(@rorysmith89) reported
@hbomax She didn't use to be. Zendaya is great but you did Kath Soucie *****. WB continues to be the worst studio.
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Ati lo ati de
(@efoatiiyan) reported
@hbomax y’all are charging the most out of streaming apps and your app SUCKS! Fix it
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Bone!
(@Boneitis) reported
@brianwood @DCComics @hbomax That's weeeeeeird. Hope you don't have to do any legal crap to hold onto your wonderful work.
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tim
(@weekapaug401) reported
@hbomax Like most things Lebron touches its nothing more than pandering and shameless corporate plugs. Easily one of the worst films in recent memory.
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SKYB_415
(@415Skyb) reported
@HBOMaxHelp my account was hacked, it turns out the perp changed my email address and I cannot login to my account. Also they created three separate profiles on my account! please help
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The SpaceJesus
(@TheAstroChrist) reported
@hbomax worst streaming app. 8th graders create better functioning interfaces with their first “Hello World”. #FixYoShit