HBO Max status: streaming issues and outage reports
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Full Outage Map
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Problems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
- Buffering (36%)
- Playback Issues (25%)
- Sign in (24%)
- Crashing (12%)
- Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 East Moriches
|
Sign in | 8 hours ago |
|
Baltimore
|
Crashing | 1 day ago |
|
Greenwood
|
Sign in | 2 days ago |
|
Odenton
|
Video Quality | 4 days ago |
 London
|
Sign in | 7 days ago |
|
Hilton
|
Buffering | 9 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Cory (@trumarvel) reported@aaronrift @hbomax I requested a refund from Apple and ordered on my traditional PPV. HBO Max has so many issues every PPV it feels like. I’ve never had a perfect experience
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Sdot 😵💫 (@The_StevenHo) reported@hbomaxhelp @AEWonTV @StreamOnMax There was no make good and watching the show live was impossible. Almost as impossible as getting to talk to a real human instead of the chat bot on your help page.
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Daryn S. Berger (@daryn_berger) reported@hbomax any info on the technical issue with the Michigan Alabama game?
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Alfred (@ADlDAS5150) reported@hbomax why is audio description on on the new season of primal why doesn’t it let us turn off? Can you please fix this f’n thing?
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oakstir (@oakstir1) reported@hbomax Is you app terrible on all android tablets or just my 2?
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JB (@JayBeasta) reportedThe HBO Max feed of AEW Revolution continues to have audio syncing issues nearly 45 minutes in, after Zero Hour was completely inaccessible. Meanwhile, Tony Khan has muted the replies to his live tweets... #AEWRevolution @hbomaxhelp
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George McGaffin (@GeorgeMcGaffin) reported@hbomaxhelp this stream for @AEW is horrible. Audio issues all night! Are you fixing this?!?
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Alex Schumacher (@AlexSch23460780) reported@Variety @HBO @hbomax Why do you work with her?! She’s a bigot
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Kevin (@GoatHCW) reported@hbomaxhelp hello? I paid 39.99 for AEW PPV only for it not to work. Will you be issuing refunds?
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Onur Ç. (@BlackmaxOnur) reported@wbd @HBO @hbomax Congratulations! Thanks to you, the entire Harry Potter franchise has become a laughingstock. Every day there are mocking edits, and you don't care about these complaints at all! You're awful, absolutely awful!
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Flash (@FnrawFlash) reported@aaronrift @hbomax I’m using DAZN and that seems to work good
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eliteal (@eliteal210) reported@ethankoo22 @hbomax understandable, but since it looks like her condition is deteriorating it could potentially affect her ability to be an attending. a 10 sec absence seizure when you have someone's life in your hands is a huge problem.
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Jason Lambert (@JasonLambert80) reported@hbomaxhelp @EyE_dIg_GrAvEs @hbomaxhelp what if we just want a refund do to the show not working on HBO max
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Jay Will (@Jay1RSF) reported@hbomax Looks terrible
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Shannon Stringer (@PigzFly_) reported@hbomax you people have got to fix the issue of the awful loop of doom while trying to sign in with Hulu. It’s happened to me more than once and I finally gave up. Nothing should be this difficult
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Speed Punk (@SpeedPunk) reported@Vault_Hunter @WWEREALONE @hbomax On Xbox just open the edge browser and try hbomax site login and see if it works that way
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Gabe (@TheGWK21) reported@aaronrift @hbomax Didn’t work for me either I had to just order it through cable and now I have to try and get a refund
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🇺🇸HairForceOne🇺🇸 (@47ShadesOfMaga) reported@hbomax @StreamOnMax Keep going with the woke BULLSHIT on The Pitt, and you’ll lose this viewer and the REST of our ED. Ridiculous. You have a solid, medically accurate (to a point) show, but yet EVERY week, some woke **** slips its way in the episode. This week? ICE And let me inform you if this- Not ONE of us working in a busy ED care if people are LEAVING the EMERGENCY WAITING ROOM for their NON EMERGENCY ISSUES. Jerkoffs.
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Alt Mhor (@AltMhor) reported@hbomaxhelp Your app is terrible along with your customer service Subscription will be cancelled soon
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Jessie Collins (@JessieLC24) reported@NASCAR @hbomax In car cameras not working!!!! Whats up??????????????????
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Gustavo Gatsby (@11GustavoGatsby) reportedI’ve been seeing a lot of AI commercials and ads through @hbomax team, @cbdmdusa. Need some help?
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Sterek Gaming (@SterekGaming) reportedEven HBO Max Brazil is leaving out Mohan already and the season not even done yet. WHAT IS YOUR PROBLEM @HBO @hbomax
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steph (@WestonFollower) reported@hbomax if he doesn’t leave these women alone to work… speaking of work bring back samira mohan to clock into season 3🌟
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U Mug (@HardingJay1981) reported@hbomaxhelp so you can't help me then? shall I just delete my subscription ?
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star (@piningmygrove) reported@hbomax his legs are so long help
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Bret Callahan (@Bret14) reported@hbomaxhelp hey guys the @AEW feed is awful the radio is not working please fix this or refund everyone it's a joke in 2026
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Michael Shilling (@MikeShilling) reported@TonyKhan Fix the announcer audio feed on @hbomax. Almost non existent.
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Rowdy Ralph (@IamRowdyRalph) reported@hbomax is terrible for watching basketball. The stream sucks.
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Coach Alpha Dawg Greg (@CoachDawg34) reported@Serious_Falcon @hbomax i see you missed the part where the vampire told him the bible verses don’t work that’s when he realized church couldn’t save him either only God can and wanted him to carve his own path
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Gerald Preston (@Ger_Pres) reportedFFS, how hard is it for @tntsports to tell people what to do with the new @hbomax app? Do we open a new account with HBO Max? Do we login to HBO with our existing TNT username/password? Come on, throw us a bone here.