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HBO Max

HBO Max down or not working? Problems, status and outages

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  • 35% Buffering (35%)
  • 30% Playback Issues (30%)
  • 20% Sign in (20%)
  • 11% Crashing (11%)
  • 4% Video Quality (4%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

CityProblem TypeReport Time
Alpena Buffering 5 days ago
Palm City Buffering 5 days ago
Saint-Gildas-de-Rhuys Crashing 7 days ago
Leeds Sign in 7 days ago
Liverpool Sign in 7 days ago
Brackley Sign in 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • MrCreepyPasta0
    MrCreepyPasta 💀 (@MrCreepyPasta0) reported

    @RedWood_spooks @hbomax I feel the same my friend. There are no Terrible stories

  • peterzahut85
    Peterzahut85 (@peterzahut85) reported

    @hbomax is it really that hard for a big company like yours to fix a closed captioning bug on playstation devices? Pathetic.

  • Loneweaver63
    Cynthia Zimmermann (@Loneweaver63) reported

    @hbomax The idea of "Velma" was good, but I don't like the way it's written, & her character portrayed. In fact, I find it quite terrible & lacking in all things "Scooby-Doo. You have changed her way too much from who she is & just made it too "bland." I just can't watch it, sorry

  • Squiddy_Tyler
    Grug (@Squiddy_Tyler) reported

    @hbomax i cant cut my steak help me please...

  • oceania_nevaeh
    o_N)) (@oceania_nevaeh) reported

    The link for the television doesn't work @hbomax

  • antracytowa
    a. (@antracytowa) reported

    @HBOMaxHelp Yeah, thanks but I tried clearing catche, restarted my pc, even installed it on android - still doesn't work. I think you have a problem with servers maybe? I saw other people having similar problem, so...

  • yourgirlayana1
    Ayana Maurice (@yourgirlayana1) reported

    @bomani_jones @hbomax Anyone Needs a Quality Logo done?

  • bodaciousjerboa
    BJ (@bodaciousjerboa) reported

    @HBO @hbomax for anyone reading this and thinking of streaming it: as long as you mentally prepare yourself for the fact that season 8 was beyond terrible, then go for it

  • geraldineconrad
    Geraldine Conrad (@geraldineconrad) reported

    @hbomax Do you know why your app is the ONLY app that ignores the update apps on Apple TV? It's a laborious and frequent process to do it manually. My other devices get it without a problem.

  • IanBisby1
    comicdude 205 (@IanBisby1) reported

    @mindykaling @hbomax @velmatheseries I'm sorry but I loved this show as a kid..and this....man this was just terrible

  • niecess__
    niecess__ (@niecess__) reported

    @bomani_jones @hbomax Anyone needs a Quality Logo done?

  • zfthinker
    JVijay (°J°) 💙🇺🇦 (@zfthinker) reported

    @jimdandy294 @hbomax I tried watching TLOU & found it terrible. Maybe it's bc I never watched zombie stuff & never played the video game that it is based on.

  • dfwcrusader
    Chris 🌵 (@dfwcrusader) reported

    @hbomax Just awful. Next

  • JustCallMeKing7
    King (@JustCallMeKing7) reported

    @hbomax Funny joke "stream Velma" hilarious. No, this show is awful, it's not clever, insults the viewers, and itself is an insult to Scooby Doo.

  • DadOf1And2
    DJ (@DadOf1And2) reported

    Yo, @hbomax. Your tv sign in is broken. Won’t work on Apple or PC. Might want to fix that ****.

  • Cavazos9Javier
    Javier Cavazos (@Cavazos9Javier) reported

    @hbomax Ep3 Is the worst yet but I know you guys will exceed my expectations

  • jonathyn
    Jonathyn (Ho/Hum) (@jonathyn) reported

    @hbomax Please fix the sync issue with Graffiti Bridge. It may not be Prince's crowning achievement, but you aren't doing it any favors by playing the audio a half second off. Thank you in advance.

  • RedWood_spooks
    Into The RedWoods - Narrations 👻🎃 (@RedWood_spooks) reported

    @MrCreepyPasta0 @hbomax No terrible story

  • WhoopieJr
    σκιά (@WhoopieJr) reported

    @hbomax Cancel this awful show @mindykaling you POS

  • ErmacYan
    Yan (@ErmacYan) reported

    @MingNa @velmatheseries @hbomax I checked it out and it was terrible!

  • antracytowa
    a. (@antracytowa) reported

    @HBOMaxHelp I cleared cookies on my browser and it logged me out, now I can't log back in on my account and I know for sure I'm putting correct info. If someone changed password, it would logged me out way before. Fix it please.

  • sadoon2526
    Jerry! (@sadoon2526) reported

    @hbomax Give up HBO you know you've created the worst piece of **** in television history. I don't understand WHY you went this show, thinking your gonna win big time and the worst part why would you hire the worst person ever @mindykaling to write this piece of ****? #velmasucks

  • Velvet_Jane
    V.J. Gray (@Velvet_Jane) reported

    How awful is @hbomax? It's asking for second device sign-ins constantly. It never allows us to watch. It's an endless loop of verification. I'm canceling it today. Hulu packages are the worst.

  • pinner1223
    Anthony Pinner (@pinner1223) reported

    @hbomax This was the DUMBEST character reboot EVER....TERRIBLE SHOW...AN INSULT TO THE ORIGINAL

  • WBigotter
    Robert Harper (@WBigotter) reported

    @hbomax I love The Last of Us!! That said why does HBO allow any production company that they're affiliated with hire British actors or workers? Love Britain Reason I ask is bc no one can go there and work their trade unions & govt don't allow or make it very complicated to do so

  • kirstachandler
    Kirsta Chandler (@kirstachandler) reported

    @hbomax issue with The Bee Movie sound. About 5 mins in the sound drops off (graduation scene)

  • ComixGalore
    SarcasticPug (@ComixGalore) reported

    @hbomax Tried watching it and it’s terrible.

  • DroidSalty
    Salt Droid 🇺🇸 (@DroidSalty) reported

    @mindykaling @hbomax @velmatheseries The worst show on TV

  • SSNinja314
    Grady Sizemore (@SSNinja314) reported

    @hbomax Terrible show. HBO should be embarassed. Hard to believe HBO produced great shows like GOT and Sopranos.

  • DroidSalty
    Salt Droid 🇺🇸 (@DroidSalty) reported

    @mindykaling @hbomax @velmatheseries the worst show in TV