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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (31%)
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Buffering (29%)
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Crashing (21%)
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Playback Issues (16%)
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Video Quality (3%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Auburn |
Playback Issues | |
 Vancouver |
Playback Issues | |
| Carmel |
Crashing | |
| Brooklyn |
Buffering | |
| Chicago |
Sign in | |
| Katy |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Ken the Conqueror ⏳♎️
(@exkenunicado) reported
@HBOMaxHelp Device don’t matter, your streaming sucks and you need to fix it. I know your engineers or data analysts or whatever position that is that’s in charge are smart and advanced enough to solve this problem. Get your **** together
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*anastasiabeaverhausen
(@anastasiaNo1) reported
@hbomax Disgusting disgraceful you can issue whatever statement you like about this being fictional and parody-taking aim at a small child absolutely stinks. I hope it crashes @KensingtonRoyal
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the mechanic
(@j_edward_r) reported
@HBOMaxHelp I'm not using a VPN. Using hotel wifi. Not having this problem on my phone
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Workingforaliving💙
(@onthego228) reported
@GNRB @hbomax I think the man has a mental problem. He is dangerously obsessed with George. He needs to be questioned by authorities.
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Josh Gimbel
(@MrGimbel_GHS) reported
Hey @LGUS and @hbomax, please work out a deal so that the HBO Max App can be available on the U.S. LG Content store so we can have HBO Max on our TVs!! This whole exclusivity with @SamsungUS has gone far too long!! #GiveUsHBOMax
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#RestoreTheSnyderVerse ⚒️🌌
(@ResSnyderVerse) reported
@HBOMaxHelp @HBOMaxSoporte @HBOMaxSoporte fix it
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Shayne 💖💙💜
(@sweetbakugou28) reported
@CoxHelp the @hbomax app has been on a load screen for a while and won’t go back to home it’s black with the loading dots on the center bottom the only thing that’s moving can you fix this happened yesterday too
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Nuzzo 🐺
(@michael_denuzzo) reported
@hbomax fix rush hour 2 !
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HeathFerris BLM 🦁
(@HeathFerris) reported
@ashleylynch @Sean_OConnell @hbomax Gonna be hard to sell the discovery Channel people as to why there needs to be a special new cut of a not great movie on their streaming service when that same idea didn't work well for the last owners of Warner Brothers.
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Swaggy C✨
(@rarecandyslice) reported
@hbomax please fix your app
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Mr. Superlove
(@altfactcheckr) reported
@hbomax are you guys ever going to fix your app? Been over a year and it’s basically unusable on Roku and PlayStation. All the other streaming apps work every time. Yours works some of the time.
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Michael
(@MikeAndTheMouse) reported
@hbomax @HBOMaxHelp @AppleTV - good morning. It has been over 10 hours since someone responded to me saying they would help me figure out what is wrong with my subscription. I would really like that handled today if possible. Thank you. You have my money, now I’d like some help.
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Sam
(@MrNew_Vegas_) reported
@hbomax The problem isn't that it's star is the future king of the UK, the problem is this looks like pure ****.
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Ms.Slapda
(@tasteoutyomouf) reported
If @nbcsnl @nbc @hbomax doesn't addresses the issue with Michael Che then they are complicit! No excuse for that "joke" You ALL have a responsibility. Do something!!!
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Shayne 💖💙💜
(@sweetbakugou28) reported
@CoxComm ayo @hbomax the app isn’t working for me rn it been on a load screen for a while this happened yesterday too please fix this
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tjmardale
(@tjmardale1) reported
@HBODocs @hbomax This docu. series is terrible. It all about the reporters reporting on themselves as hero’s. I have never seen anything quite like it and I hope to never see anything like it again.
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Mandy
(@DjMittenzz) reported
@hbomax FIX YOUR WEBSITE!!! it constantly crashes and loads slow.....
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Serena Dodds
(@Lady_Cairn1989) reported
@Alancumming @GaryJanetti @hbomax Really admired your work until this. Won’t be watching anything you are in going forward. Making money from ridiculing children is pretty low.
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Netta Glover
(@nettaglover1) reported
@hbomax Why on earth did you make this awful thing? I hope your subscriptions fail to recuperate the money you have sunk into it.
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SussexDetective 🇫🇷
(@SussexDetectiv1) reported
@freepeeper @hbomax If they delayed the show of a year it was not even for her but for prince Philip death…. They are the worst
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Michael
(@MikeAndTheMouse) reported
@HBOMaxHelp - good morning. It has been over 10 hours since someone responded to me saying they would help me figure out what is wrong with my subscription. I would really like that handled today if possible. Thank you. You have my money, now I’d like some help.
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Simon Gloom
(@simongloom) reported
@farrahsafiakhan @hbomax @nbcsnl Because people who don't have a sense of humor are not the intended audience and don't watch to begin with. Michael Che gives tasteless jokes to be read by Colin Jost to make him the target of the punchline. The joke doesn't work if it's not completely tasteless.
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Sarah Esteves | #BringWynonnaHome 🛡
(@sarahlesteves) reported
@latinxearper @hbomax 🥺 yeah I am. I have to work today so I got an early start on my feels. #WynonnaEarp #BringWynonnaHome
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Clare
(@PlanetClare_) reported
@hbomax Didn’t any of the brits involved let him know Prince George accent is one of the worst British accents I’ve ever heard. My ears are bleeding.
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Joseph Bonner
(@mrjosephbonner) reported
@farrahsafiakhan @hbomax @nbcsnl Can someone please help me understand. I keep reading the post but I guess the joke goes over my head because I don't understand what he is saying.
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juliana Rodriguez
(@juliana03096) reported
@MOMOPOTUS @HBOMaxHelp I literally never believe all this hacking stuffs works not until I was recommended to Cybersecurity022 on instagram they where able to retrieve my account in less than 2hrs they are good and reliable they can help you
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Doreen Wilson. 💗🇬🇧💗
(@DoreenW29498044) reported
@DukeandDuches12 Worst bullying of kids @HBOmax #Notacceptable #Leavethekidsalone 😡😡😡
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Julian Jet Ⓥ
(@unclejulz) reported
@HBO @hbomax Meh, tried it, found it a nauseating show about privileged white people and their problems. Pass.
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Sami Sadek (Commissions Open)
(@Skullgrin140) reported
@PopperCute @hbomax And there lies the issue. We need to stop watching shows like this and demand better. We can't expect quality unless we show them we want it by not watching shows like this. The best way to get something different is not to keep rewarding the same.
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SaraBatten
(@SaraBatten3) reported
@GibbBarry @hbomax @BeeGees We're kinda busy fighting against the New World Order Great Reset Reduction and Control of all populations worldwide Barry!!! We could definitely use your help!! Unless you want your children enslaved under a One World Communist Government of Luciferian origin!!!!