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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (31%)
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Playback Issues (29%)
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Buffering (19%)
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Crashing (17%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Oak Harbor |
Buffering | |
| Bangor |
Playback Issues | |
 Reynosa |
Crashing | |
| Fort Worth |
Sign in | |
| Santa Catarina |
Crashing | |
| García |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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John Carter
(@MarsGuardian31) reported
@hbomax @HouseofDragon There is only one way to redeem Game of Thrones, a remake, redo, or some other fix to Season 8. Nothing more, nothing less
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Stephanie Snowden
(@YouGotSnowd) reported
@hbomax I just constantly have performance issues with the app on my @SamsungUS TV— is there a known issue or workaround?
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Danny 🇺🇸⚾️🍕🤪
(@LifeInAFishbowl) reported
I drove through four areas that I had no service with @xfinitymobile cell service. Since changing to @ATT I have service everywhere I go. Xfinity can suck it. Worst cell service I’ve ever had in 15 years. Do not believe their lies. Thank God I’m gone, and I get @hbomax free!!!
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Michael Torpey
(@TorpeyMichael) reported
@iso17 Sadly, no. I wish we were still doing it. Lots of people still need help. Tell @trutv or @hbomax they should order more episodes!
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Scary Korys to Tell In The Dark
(@korybing) reported
Does anyone use @hbomax on PS4? I can sign in via my computer browser just fine but every time I try with the PS4 it says the login/password is incorrect. But it’s not incorrect! I wanna watch Doom Patrol!!!
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Dr. Elizabeth Alston
(@elizaalston) reported
@HBOMaxHelp TCL Roku Tv. It’s still not working 24 hours later 🙄
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Ashley Auspelmyer
(@AshAusp) reported
@hbomax @HBOMaxHelp "Access All of HBOMax" button isn't working ... can't watch half the content ... How is this STILL an unresolved problem for so many customers?!
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Miko Dzagi 🇺🇸 🇷🇺 🇦🇲
(@Eusebius64) reported
@succession @hbomax Perhaps you are right. But for sure this coming economic depression, which is expected to be worst than 1929, will not be televised! It will be brought to you LIVE!
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budha bless
(@budha5) reported
@hbomax I’ll save ppl time white Males are the problem.
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Mask and Vaxx please
(@GoEcomania) reported
@decider @hbomax I watched #15MinutesOfShame and it's a fascinating, thoughtful look at the issues beyond the hate and insults online. Stream it.
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Scary Korys to Tell In The Dark
(@korybing) reported
@hbomax It was working fine until they changed it so you couldn’t watch it with an amazon account anymore and had to get a regular hbomax account and now it won’t sign in to ps4 anymore.
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Ashley Auspelmyer
(@AshAusp) reported
@KinaCopaCabana @sofiacvila @HBOMaxHelp How did you finally fix the issue? It seems many of us are stuck...
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Queen
(@goddess_g_g) reported
@HBOMaxHelp I try using it on the Roku and it still isn’t working. If I try to stream it from my phone to the roku it won’t either it’s finicky. Idk what to try since the other streaming apps work well.
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Dos Mafia
(@dos_mafia) reported
@HBOMaxHelp It’s on every show, they’re either behind or ahead or don’t appear at all. It’s on the Roku HBO Max app. They work fine on my phone and my Xbox but on Roku it’s where the issue happens.
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Cassidy
(@SassyCassie520) reported
I’m thinking of watching Batman TAS, but the episodes are out of order, I wish @HBOMaxHelp would fix it.
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Brian
(@lqdchkn) reported
@hbomax @HouseofDragon Please fix subtitles. Keep turning on by themselves 🤨
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w4terp0rch
(@w4terp0rch) reported
@korybing @hbomax yeah ive used it. never had that issue. yipes...
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🔥 HELLAMENO 🔥
(@ellameno) reported
@korybing @hbomax I've never had problems logging in on PS4, but make sure you're selecting the right provider. I get HBO Max thru a Hulu login, but sometimes I forget and think it's thru a cable provider.
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Scary Korys to Tell In The Dark
(@korybing) reported
@ellameno @hbomax That’s not the problem, it’s an hbomax account, not via a provider
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🐇✨Willow✨🐇
(@willowrunes) reported
@korybing @hbomax My roommate was having this issue as well. I don't think the app on the PS4 works anymore, and HBO seems to be completely ignoring it.
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HOOKED
(@HookedontheBean) reported
.@hbomax How am I supposed to use your service when @Grupo_Carso cuts all the cables in the neighborhood? And @Telmex won’t FIX THEM?!? 50+ days no services !! #pesimoservicio
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The 🐝 Word🗡️🫀ℑℑℭℌ𝔏ℑ𝔚𝔓👑🩸
(@Bekah_Boos) reported
@IrisMouraq @halsey @hbomax Seeing a lot of people post about Brazil. I'd check if this is a bureaucratic issue, and write letters or make phone calls to whatever entity oversees ratings in Brazil. It sounds like a red tape issue.
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w4terp0rch
(@w4terp0rch) reported
@korybing @hbomax did you do the autolink thing where you use a temp passcode? it should automatically bring up your account and profiles when you login after that process.
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DKnight
(@thatmovieguy16) reported
@ravenscomicx @DCTitans @hbomax Teen Titans cartoon > Titans I love the cartoon, but hey at least we agree Titans is awful
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Selene
(@swiftbat17) reported
@halsey @hbomax Excited to watch it tomorrow after work!
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Teresa Tey Suárez 🇲🇽🧣
(@rullyswift) reported
@HBOMaxHelp @Daniaidenm Is not available in HBO LATAM? I was born in the third world, HELP!
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Scary Korys to Tell In The Dark
(@korybing) reported
@w4terp0rch @hbomax Nope it asks for a login and password. I put in the login and password and it says the password is wrong but I’ve checked and checked and checked and the password is not wrong
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budha bless
(@budha5) reported
@hbomax I’ll save ppl a lot of white men are the problem. Show over
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Kendrick Blue13
(@KendeickB) reported
@selenagomez @hbomax Please invite Taylor, just once ...and my 99+ problems are solved
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lex 💫
(@ImaKittenBeing) reported
@Bekah_Boos @halsey @hbomax Maybe instead of asking Halsey, ppl should ask HBO account of their country? Idk if that could work /gen