HBO Max

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Problems in the last 24 hours

The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

HBO Max Outage Chart 02/01/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by HBO Max users through our website.

  1. Playback Issues (27%)

    Playback Issues (27%)

  2. Sign in (26%)

    Sign in (26%)

  3. Buffering (25%)

    Buffering (25%)

  4. Crashing (20%)

    Crashing (20%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map

The most recent HBO Max outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesSacramento Sign in
United StatesRenton Sign in
United StatesSanta Maria Playback Issues
United StatesNewark Sign in
United StatesMount Pleasant Sign in
ItalyMontechiarugolo Playback Issues
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • Spkr2Managers Casuistry Belli (@Spkr2Managers) reported

    @HBOMaxHelp I’m not the one having the problem. Please rage me out.

  • j_rall Justin Rall (@j_rall) reported

    @hbomax your app is terrible and keeps kicking me out every 5 mins. I’ve tried restarting internet & our device twice, downloading and reinstalling the app, none@pf@it solving the issue. HELP - I’m trying to watch #TheBatman !

  • sycophantastic Gina 🏳️‍🌈🏴‍☠️❤️ (@sycophantastic) reported

    @GailSimone @hbomax Ooooohhhh I watched that one a while back. Fascinating, terrible stuff.

  • BenjaminBreeg__ Johnny Blade (@BenjaminBreeg__) reported

    @thedudewooflops @TheBatman @hbomax I've no doubt if Batman finds himself in a tight situation you could bail him out no problem Dude.

  • frazerrice Frazer Rice (@frazerrice) reported

    @HBOMaxHelp Program tries to run and it either has no sound or the video is a blank black screen or a light gray screen- or “error, try later.”

  • sd_so Salil Dalvi (@sd_so) reported from South Orange, New Jersey

    @ScottPorch @aagave @hbomax I think these shows matter long term and for a perception of quality. But Netflix should not be lured into playing HBOs game: focus on tech/ product to make better personalization and “the most good enough” recommendations.

  • HunnamWillItBe Charlie Hunnam, Will It Be Green Arrow? (@HunnamWillItBe) reported

    @f07867860 @hbomax not sure if all of these picks can work tbh...

  • Sue_Strauss Susan Strauss (@Sue_Strauss) reported

    @HBOMaxHelp I’m suppose to be getting HBOMax with my HBO subscription through Xfinity, but haven’t been able to log in on over a month and nobody can help me. Xfinity says it’s your problem and you say it’s there problem. Meanwhile, I can’t access anything!

  • recordtronic Jon Gary (@recordtronic) reported

    @HBOMaxHelp Nah. Just cancelled my subscription. Fix your software.

  • jl14217 Jennifer LiPira 🐱🏳️‍🌈 (@jl14217) reported

    @hbomax … I’ve been a loyal subscriber since the start. A wrap up, even short season or 2 hour special, would help the #Batwoman fandom

  • brianw34 Brian White (@brianw34) reported

    @FlightAttendant @hbomax How long did they work to get hair to lay that perfectly in her shoulder?

  • saturnandoo gaba 🪐 once a legend, always a legend (@saturnandoo) reported

    @JuliaClaire26 @HBOMaxHelp @hbomax when did a legend ever go quietly? not giving up, only busy with school and work stuff 🥺

  • MxJay_VI Surely You Can't Be Serious🤨😐😑 (@MxJay_VI) reported

    @hbomax gone head and pick up #BatwomanForever #Batwoman and keep adding that quality content

  • TydfightGandhi Wasn't following (@TydfightGandhi) reported

    @HBOMaxHelp Samsung TV. Tried to restart. Tried to switch th audio. Stays English for a second then goes Spanish. 2 days. Pretty funny glitch.

  • OZZY1904 Oz D (@OZZY1904) reported

    Yo @hbomax fix your app it keeps crashing on my apple tv device. Says "can't connect to your servers, check internet connection" but all my other streaming apps work without a problem.

  • baymekshyaberg Kevin Murphy (@baymekshyaberg) reported

    @hbomax I created a kids profile for my little ones. However, the “Tom & Jerry” movie is locked and they can’t watch it. I’m ok with them watching it. Can I unlock specific videos so we don’t have this issue?

  • kris10stl kris10stl (@kris10stl) reported

    It is cause I use #Roku? CC not working. Any tips to turn on? @HBOMaxHelp #HBOMax

  • QueenLionessJai Jai🇨🇦🇯🇲🇵🇦 (@QueenLionessJai) reported

    I know @ATT can see everyone complaining about @hbomax not working anymore! It's been months! FIX IT ALREADY!!!!!!

  • Tomes2Tomes Debbie Tomes (@Tomes2Tomes) reported

    @MartinEMurua @hbomax My HBO max is not working on my Samsung Smart TV either. It seems to be working on my "dumb" Samsung TV, though. This isn't the first time that I sit here watching those three dots 😡

  • archmagetuck archmagetuck (@archmagetuck) reported

    @SpiderOwlYT @Variety @hbomax That cape animation looks awful 🤢

  • PSchurhamer hammerTime (@PSchurhamer) reported

    @hbomax this has got to be the worst streaming platform I have. Repeated “loading error” screens. Need a refund or I’ll be canceling

  • mcghee_doug Buckarama (@mcghee_doug) reported

    @hbomax why in Gods name is the o Lu show I watch on HBO broken Big Bang theory

  • EVanity12 Legends19 (@EVanity12) reported

    @hbomax If there is any way you could save legends can please you try and do the cw have left fans all over the world heart broken and legend's didn't get the end they deserved #SaveLegendsOfTomorrow #LegendsOnHBOMax @hbomax @HBOMaxHelp

  • cinnamninastraw elle is crying immensely 🦇✨ (@cinnamninastraw) reported

    @Caseybloys @hbomax please #SaveBatwoman! want us to get it trending for the millionth time? light work. need an plot angle? we have @BatwomanWriters and so many a03 fics. merch? we have funkos, comic books, etc. whatever you need, just let us know. #HBOMaxSaveBatwoman 🦇🔊

  • Blackamazon 🗽Sydette Cosmic Dreaded Gorgon 🇬🇾 (@Blackamazon) reported

    Why does @hbomax not work on @AppleTV now?

  • AlvinHBelt Alvin H. Belt (@AlvinHBelt) reported

    @1Guitargal @bowdownvvitches @hbomax I thought people were referencing the "Trial and Error" take with that!

  • thcryptocookie Surabhi (@thcryptocookie) reported

    @Dcapp19 @hbomax Experiencing the same issue, did yours get resolved?

  • sportssNstuff Jay (@sportssNstuff) reported

    Why does your trash app not work on my cable @hbomax

  • sheilae3000 SheilaE3000 (@sheilae3000) reported

    @hbomax Can you fix the “my list” feature on your app for @Roku? It only displays 14 saved titles and there’s no way to get to the full list.

  • Asylum_Wolf1234 Elizabeth Abul-Hawa_Is In DENIAL (@Asylum_Wolf1234) reported

    @michaelp93 I hope my email to @hbomax can help…