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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of HBO Max reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at HBO Max. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HBO Max users through our website.
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Sign in (30%)
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Playback Issues (26%)
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Crashing (20%)
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Buffering (19%)
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Video Quality (4%)
Live Outage Map
The most recent HBO Max outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 League City |
Buffering | |
| Dallas |
Playback Issues | |
| Naugatuck |
Video Quality | |
| Seattle |
Playback Issues | |
| New York City |
Buffering | |
| Walnut Creek |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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elías ☭❄️
(@patagoniapimp) reported
The length of time it takes for an Xbox controller is 1 second longer than the skip intro button is on screen @hbomax @xbox fix please
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Jon Pickel
(@jonnypickel) reported
@hbomax get your **** together and fix the audio levels on South Park.
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🌺Swee'Pea🌺 #BLACKLIVESMATTER ❤✊✊🏻✊🏼✊🏽✊🏾✊🏿❤
(@AmyReneeDavis23) reported
@FlightAttendant @hbomax Why is only 1 episode showing up for me? There aren't any other episodes other than the first episode showing? Can someone help me?
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Joe P
(@ynksphns) reported
@Xfinity question. Do I need to pay for my @hbomax. Anymore since I can use my comcast account to sign in.
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Brian B
(@1bbarry) reported
@ATT @hbomax AT&T Service is the worst. I don't care you call it HBO MAX, it still sucks.
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Marie
(@nfw22b) reported
@FlightAttendant @hbomax I tried to catch up before the finale but only episode 1 is available? Help! #FlightAttendant
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Svaio
(@Svaio2) reported
@FlightAttendant @hbomax This show slaps but cassie annoyed the life out of me for 3 episod3s in a row but thats also like a me problem because I've never personally encountered someone with such intense alcoholic tendencies
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🎄☃️ L3NnY 🎅🏻🎁
(@LennyPR) reported
.@HBOMaxHelp Any Lag issues or buffering now? I’m trying to see a movie and it skips a lot or is unstable the video. I already clear cache on my browser, i check my ISP and is working fine, no bandwith issues at all, I check @downdetector and I saw few reports as well
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Francisco
(@Francis78265658) reported
@hbomax If it doesn't work or says available for ps5 only just restart your console worked for me 👍
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Indo
(@InDo_TheDopest) reported
I am constantly upset @Roku has not figured out a way to get @hbomax y’all need to work that ish out
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(303) Gooner
(@jacekgeee) reported
@comcast @hbomax @Xfinity You have a lot of work on optimization. This is painful to use.
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Jay Fernsten
(@JayFernsten) reported
@hbomax on @ps5 is a huge leap forward in quality. @LGUS needs to get this app onboard. Then everyone get Dolby Vision and Atmos working. After spending stupid money for the best experience in home theater, and streaming fees....I expect the best.
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John Upton
(@jsu4141) reported
@HBOMaxHelp I have HBO Max based on my AT&T wireless account. Recently when I sign in it takes me to the HBO Max site but when I click on an episode it kicks me out and back to the sign in screen. Four calls and four customers service reps resulted in no solutions. Help!
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almostdoesntcount
(@almostdoesntco3) reported
@Roku @hbomax Oh great just bought a Fire-Stick on Black Friday because someone was taking sooo long 🙄 also there’re issues with AT&T TV app doesn’t work on Roku
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SnarkyProgressive
(@snarkylibdem) reported
@FlightAttendant @hbomax I have @hbomax and have tried to access this for 2 days and cannot. Watched ‘The Undoing’ recently, so HELP!
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Kylo Ren
(@bigbruh247) reported
@HBOMaxHelp Everything I try to log into hbo max with my Hulu credentials it doesn’t work. I’m going to cancel
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Jonny flip the Georgia senate seats Conway 🎄
(@Jonnyleeconway) reported
@the_mutation @Roku @hbomax Just buy the service. You know what’s on it. You know what it looks like. You know how streaming services work. They aren’t gonna give people a free trial, it makes zero financial sense these days
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Leah Ortman
(@ZombieeChic) reported
@justinrayharvey @Roku @hbomax When Max came out it updated itself on my Xbox from the original. I say that you might as well. Worst case is you just delete it.
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James Edstrom
(@JAMESEDSTROM) reported
.@Roku .@hbomax About time they made a deal. Now can Roku fix the NBC News app, has not worked right for 3 months and keeps freezing. It is also freezing the whole Roku system and has to reboot. Fix please.
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Carmelo EL
(@melocarmelo) reported
@hbomax The main problem with HBOMAX is there are not enough hours in the day to consume all this incredible content! #gratefulforxmasdayandbeyond
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Jake Rosenberg 👑
(@BigTexWrangler) reported
@PlayStation @hbomax It says it only works on PS4. Fix this!
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saze
(@sazetw0) reported
@PlayStation @hbomax It’s not working, it just says “this app is playable only on PS4”
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Yajat
(@Yajat07793490) reported
@WonderWomanFilm @DCComics @hbomax You guys want this to work but not make it available to the world no **** I will pay all my money to hbo max just make it worldwide please wb make hbo Available to the world
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James Wick
(@MrJDW1) reported
@HBOMaxHelp You were absolutely no help at all. STILL CANNOT VIEW HBO MAX even though I am an HBO Subscriber on Xfinity. Should be a simple fix. "Happy to help"? Problem remains unresolved. Thanks for nothing. 😝
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Method Man
(@InTogetherNow) reported
@HBOMaxHelp Yeah. None of those work for me. I have an LG tv. Im just hoping it comes out in time for Wonder Woman or I will just download it if not. It seems people have been asking for years and no hbo app on LGs.
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Ryan Matschke
(@ryanelizabeth15) reported
@hbomax I’m having trouble with my account. Any chance I could get some help please?
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Hecdaliz
(@H3cda_liz) reported
@hbomax WORST streaming channel ugh common $15 a month to only be able to watch a show after 30 minutes loading, by the time it works I’m already sleeping.
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Sat Inder S. Khalsa
(@ashtangi70) reported
@StevenDehler @hbomax I've never had trouble with it...
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Nick_Patriot
(@Nick_Patriot61) reported
@adyreisms @hbomax I have HBO MAX and I can’t find it in the listing! Can you help?
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Tasteliketofu
(@Tasteliketofu1) reported
@comcast @hbomax @Xfinity Your services are garbage. Return the money you got from the 1994 telecommunications act. You failed on what you were supposed to do. We have the worst internet infrastructure in the first world.