HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| São Paulo, SP | 3 |
| Chicago, IL | 2 |
| Atlanta, GA | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Denver, CO | 2 |
| Bogotá, Distrito Capital de Bogotá | 2 |
| Salt Lake City, UT | 2 |
| Pittsburgh, PA | 1 |
| Valladolid, Castilla y León | 1 |
| Sidney, NY | 1 |
| Vesoul, Bourgogne-Franche-Comté | 1 |
| León, Castilla y León | 1 |
| Beverly Hills, FL | 1 |
| Lapa, PR | 1 |
| João Pessoa, PB | 1 |
| Ribeirão das Neves, MG | 1 |
| San José del Cabo, BCS | 1 |
| La Paz, BCS | 1 |
| Richland, WA | 1 |
| Fishers, IN | 1 |
| Chatham, NY | 1 |
| Rio de Janeiro, RJ | 1 |
| Wasilla, AK | 1 |
| San Juan del Puerto, Andalucía | 1 |
| Stone Mountain, GA | 1 |
| Guadalajara, JAL | 1 |
| Oswego, NY | 1 |
| Sherbrooke, QC | 1 |
| Billerica, MA | 1 |
| Brooklyn, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Greg Bistolfi 🧢🏳️🌈❤️
(@firephoenix1980) reported
Anyone else having trouble with their #HBOMax account? @hbomax keeps telling me my subscription has expired through ATT even though we still have the max home internet.
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Kam’s Mom
(@BleesNews) reported
missing #Insecure 3 weeks in a row isn’t sitting well with me .. I hate that @hbomax doesn’t work in Liberia.
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Ryan Naczi
(@Ryan_Naczi) reported
@HBOMaxHelp game of thrones isn't available when I search for it? Any help?
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lex ✰
(@lexylivs) reported
@euphoriaHBO @hbomax @vibinkiya im deadass crying at work rn
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M
(@khuzdaar) reported
@hbomax Disappointed that Rowling isn't a part of this. She's pivotal to the Potter World. So she said something you don't agree with, OK. So the only solution is to cancel your groupmate for life? Is that how differences work? Really disappointed.
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Irma Fernandez
(@irmafernandez) reported
Has anyone had an issue where @hbomax on Roku will NOT turn off the scene description tool no matter what?
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Harlemgerl
(@Citygerl) reported
@HBOMaxHelp @chris_notcapn Everyone on here has a different setup but the same problem. I’m an engineer that means the problem is you
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Christen McCreavy
(@ChristenL33) reported
@HBOMaxHelp Is there any way you can fix the broken link so that Frankelda can be watched in the U.S.? Thanks!
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DomoPool
(@domo_pool) reported
@HBOMaxHelp It's the Samsung TV and it didn't work. That's the message we get
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Tales from the Crypt
(@CryptKeeper1225) reported
@DeeeeGeeeeee There seem to be some problems with the licensing rights. I'm hoping that if enough people tell @hbomax that they want it, then those issues could be resolved!
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Nastina
(@snackerman92) reported
Okay @hbomax we need to have a talk. I’ve been trying to watch The Iron Giant for the past 3 nights and every single time it won’t load. And it’s not an issue with my internet. What’s going on?
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Gary
(@Kid67y) reported
@HBOMaxHelp I have a TCL tv and it's not on your list of tv's. I'm thinking it's not a tv problem as it is an HBO max problem. Had the service for a week and now this? Looks like I'll just cancel
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دانيال
(@DblNdann) reported
@HBOMaxHelp That is the problem
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Professor Rhesus #KenGriffinLied
(@DyST0piaN_) reported
@HBOMaxHelp Hi there - HBO max app will no longer work on my smart TV after latest update. Tried clearing cache, app data, uninstalling, reinstalling. Tried it all, will not work.
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emelin
(@embarri12) reported
@hbomax lord help me.
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