HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
San Jose, CA 2
Portland, OR 2
Paris, Île-de-France 2
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Queens, NY 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Washington, D.C., DC 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Berlin, Land Berlin 1
Brandenburg an der Havel, Brandenburg 1
Sacramento, CA 1
Renton, WA 1
Santa Maria, CA 1
Newark, DE 1
Mount Pleasant, SC 1
Montechiarugolo, Emilia-Romagna 1
Holly Ridge, NC 1
Racine, WI 1
St. Martin, Niederösterreich 1
Sherbrooke, QC 1
Innsbruck, Tirol 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • MlLFGENDER joel mchale (real) (@MlLFGENDER) reported

    @hbomax can you fix the lag on your app and website it’s horrible

  • Ms_KrisNicole Kristin Nicole (@Ms_KrisNicole) reported

    @hbomax the sound is not working when I try to stream from the HBO Max app. Please help.

  • EmmaDanielle4 emma danielle (@EmmaDanielle4) reported

    @HBO @hbomax @Xfinity Let them all talk is not available to select to view. Can you fix that please? #LetThemAllTalk

  • mrhappybw Bryan Wayne (@mrhappybw) reported

    @hbomax had pretty much ruined tv for some people until they and @Roku work out a deal.

  • Pawan54605926 Pawan (@Pawan54605926) reported

    @hbomax God help me 30th thausan dollar help me God help

  • j_grossberg Josh Grossberg (@j_grossberg) reported

    Hey @hbomax your streaming network sucks. I can’t tell you how many times I play something and it takes forever to stream or there’s no sound. The latest is the #BeeGeesHBO documentary. This isn’t a problem on my end with my TV or Internet. Do Better!

  • hardestcoreest Marina Marischino (@hardestcoreest) reported

    @HBOMaxHelp but why did it work b4 is the mystery?!

  • RGhadanfar 🇰🇼🦁رضا (@RGhadanfar) reported

    @poisonXrogue @hbomax Sometimes that happens on my Ipad, i just restart the app to fix it.

  • ArthurQ53182897 DCoverEverything (@ArthurQ53182897) reported

    @QueenBeast420 @HBO @hbomax Does it say “sign in”? You just need to sign in with the same credentials and no it doesn’t mean duplicate payments. It’s all one HBO bill.

  • JustAtwetr Jonesing (@JustAtwetr) reported

    @rckchkhwk I'd love to. BUT I made the tragic error of buying a @Roku TV so I can't watch @hbomax

  • MargieA26140671 Margarita (@MargieA26140671) reported

    @hbomax I pay for HBO Max on my Xfinity and cannot see Let them All Talk? I am confused!! Send help!!!

  • hardestcoreest Marina Marischino (@hardestcoreest) reported

    @HBOMaxHelp :( its broken on Brave, but still works on chrome which is weird but whatever. i will just begrudgingly use another browser

  • Bertiederps Bertie McBertface (@Bertiederps) reported

    @hbomax @OweeeeenDennis Whaaat? No option for Simon?? Only joking: he's the hecking worst

  • Arkhamk18092668 Arkham knight (@Arkhamk18092668) reported

    @HBOINDIA I have no issue with u leaving but I have serious issues with the unavailability of @hbomax in India. Plss get @hbomax . Don't wanna miss #ZackSnydersJusticeLeague

  • BunzisaurusRex Ashley Bunzol (@BunzisaurusRex) reported

    Can @Roku and @hbomax find a way to make things work together already? I want to watch @FriendsTV.

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