HBO Max

HBO Max Outage Map

The following outage map shows the most recent locations worldwide where HBO Max users have reported their issues and outages. If you are having an issue with HBO Max and your area is not listed, make sure to submit a report below


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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

HBO Max Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
São Paulo, SP 47
Bogotá, Distrito Capital de Bogotá 20
Madrid, Comunidad de Madrid 19
Porto Alegre, RS 17
Mexico City, CDMX 16
Rio de Janeiro, RJ 14
Barcelona, Catalunya 12
Curitiba, PR 12
Brasília, DF 11
Salvador, BA 10
Fortaleza, CE 9
Medellín, Departamento de Antioquia 9
Valencia, Comunitat Valenciana 7
Goiânia, GO 7
Manaus, AM 6
Guadalajara, JAL 6
Buenos Aires, CF 6
Florianópolis, SC 5
Osasco, SP 5
Belo Horizonte, MG 5
Campinas, SP 5
Miami, FL 5
Asunción, Asunción 5
Jaboatão dos Guararapes, PE 5
Santiago, Región Metropolitana 4
Blumenau, SC 4
Quito, Provincia de Pichincha 4
New York City, NY 4
Lima, Provincia de Lima 4
Washington, D.C., DC 4
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HBO Max Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:
  • kelsey | #savelegacies (@ethanmachados) reported

    we are caught up in the rain and the lighting lord help save legacies before i die @netflix @hbomax #SaveLegacies

  • Matthew Matt (@lattenthusisast) reported

    @hbomax @NikkiGlaser Oh lord this is awful. Do people actually laugh at cringe like this?

  • mcdiesel (@mcdiesel88) reported

    @HBO @NikkiGlaser @hbomax Dear God this is awful

  • Eduardo (@Eduardo22X4) reported

    @ConstantinFilm @SonyPictures @hbomax if you're looking to make a sequel to resident evil, i can help you with the script and some creative ideas... i'd do it for free, just because it's resident evil✨🫰🏻

  • Rosa Is Busy 🇵🇷🏳️‍🌈 (@sodapopcomics) reported

    @HBOMaxHelp I had trouble on the ROKU app and another friend mentioned they had the same problem although I don’t know what device they have.

  • Dane Cruickshank (@CruickshankDane) reported

    @hbomax so if I'm watching anything and the screen goes black once I reopen No video will work unless I restart my phone which is absurd It ONLY happens with the HBO MAX APP

  • Walker is Dr Fate now (@bluelanternc) reported

    They should go insane with Season 3. Give Jordan a suit (at this point he deserves one), let see Jon helping Lois with journalist work or give him powers, let’s finely give Steel comics accurate suit, let’s introduce Krypto GIVE YHIS SHOW BIGGER BUDGET @hbomax @wbd

  • Akuma Uzamaki (@BrittYagami) reported

    Aye @hbomax fix the auto play on the firestick, it’s cutting the episode to fast

  • Stev (@Flyingskull25) reported

    .@HBOMaxHelp your app on Samsung TVs is absolute dog ****. Can’t watch anything without buffering nonstop. Please fix this

  • MK Gun Control Now. Save Roe. (@mkliberal1138) reported

    Dear @hbomax. Why is it that a subscriber from the us who travels abroad can’t watch the show they want using their American account while they’re traveling? I know it’s licensing bullshit. Y’all need to fix that. I need my Westworld!

  • BECKY CARDONA (@BECKYCARDONA) reported

    @hbomax when will the issue be fixed with the auto play with the Friends episodes? I see now it is an issue that has been going on for months now. You say you know there is an issue with it and you are working on a fix, but when?

  • Chris (@blueneurosis) reported

    ...jeez. @hbomax has this glitch in the last episode from Season 3 of Westworld where the "Next Episode" auto plays during the credits...which skips past two post credit scenes at the very end, one that looks particularly critical for S4 and shows up on the Previously On.

  • Malyssa96 #Releasetheayercut (@g_malyssa) reported

    @hbomaxhelp I love your app but I’ve been having loading problems it takes forever to load and keeps buffering

  • max hollen (@biggmax81) reported

    I guess you need 6gbps internet just to watch a show on **** @hbomax . Worst service ever. **** app

  • FilmWonk (@filmwonk) reported

    @HBOMaxHelp Every device, semi-automated response bot. It's a content problem, not a streaming problem. Watch the Barry finale with English subs on, and pay attention.


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