HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Philadelphia, PA | 2 |
| Buffalo, NY | 2 |
| Richmond, VA | 2 |
| Dallas, TX | 2 |
| Fort Myers, FL | 2 |
| Chicago, IL | 1 |
| Houston, TX | 1 |
| Cornersville, TN | 1 |
| São Francisco do Sul, SC | 1 |
| Holden, ME | 1 |
| Aurora, IL | 1 |
| Portland, OR | 1 |
| Chihuahua, CHH | 1 |
| Monroe, NY | 1 |
| San Jose, CA | 1 |
| London, England | 1 |
| Lakewood, NJ | 1 |
| Brewer, ME | 1 |
| Suzano, SP | 1 |
| Brasília, DF | 1 |
| Paris, Île-de-France | 1 |
| Lakeland, FL | 1 |
| Henrico County, VA | 1 |
| Farmville, VA | 1 |
| Angra dos Reis, RJ | 1 |
| Chesapeake, VA | 1 |
| Wheaton, IL | 1 |
| Green Bay, WI | 1 |
| Goiânia, GO | 1 |
| Conroe, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Loki
(@SolarWindWaste) reported
@hbomax streaming is legendary all right, it's doesn't work, it's just a myth. Sign in still broken.
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F!tz
(@FitzAusTex) reported
@hulu_support I'd really rather keep @Hulu w/HBO, instead of canceling you & subscribing directly to only @HBOMax, but your inability to resume an episode/movie where I left off, instead of restarting from the beginning on Firetv FOR A YEAR has broken me. I'm sad, but oh well...
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InfosecMiles
(@InfosecMiles) reported
Would be nice if I could manually set my stream quality on @hbomax rather than it just default to 4K and use my data cap and more, adding additional fees to my internet bill. But they don't let you change it. It just automatically decides what's best for you.
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- bandito💜
(@ogheneyxle) reported
@IMorikwe @hbomax that should actually work
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🌽 Ash 🌽
(@KingMannaTree) reported
Trying to watch Dune. Why can't @hbomax sound balance any of their movies? Why is this so hard? Please make talking bits audible and the music low enough to not blow my ******* speakers out because I had to max the volume to hear the dialogue. Had the same problem with TheBatman
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Anup
(@Anup_Shah) reported
@RealSportsHBO @hbomax First world problems, but problems nonetheless. A little NIMBY-ish but I understand, the nonstop noise must be annoying. Wonder if it's affecting property values. @SouthPark this seems like Randy Marsh hobby 💯
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Skadooosh MOVIE RANKING
(@Skadooosch) reported
@AllAboutFKK @hbomax Boy. Does. Work 🥰
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Abhimanyu Das
(@rohandas) reported
@ScottAVancil @hbomax @HBOMaxHelp Did you figure out how to fix this? Same issue on my ps4 app.
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Michael Scheu
(@scheumw) reported
@theanglo_files @hbomax My biggest problem, and I'm still watching, is that it's not very funny for a comedy.
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patricktriesch
(@patricktriesch1) reported
@HBOMaxHelp @SolarWindWaste He's not alone. Same here on android. Can't sign in for several hours. On iPad my account works with no problem
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Ketamine Is Trouble
(@ketamine_is) reported
@RealSportsHBO @hbomax What a skewed piece of ***** journalism. You talk about a noise issue and you don’t even measure noise in decibels? You just accept what cranky tennis players have to say? Do better
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Abhimanyu Das
(@rohandas) reported
@EnemabagJones_ @HBOMaxHelp @hbomax They help you fix this? I’m having the same issue.
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A.J Threet 🌻 💧 🇺🇦
(@AjthreetJ) reported
@hbomax Which title would work for the Man of Steel sequel?
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Jason C Daniels
(@JasonCDaniels) reported
@HBOMaxHelp Every time I have to pause for an extended period, your app effs up. Once my FireTV cube dismisses the screensaver and returns to your app, your app shows the position in the episode as the very start. When I press "play" it says there was an error... FIX THIS
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kelloween 🎃
(@KellieVeltri) reported
Wish @hbomax would let me finish a dang show without covering the lower third of the screen with suggestions for other shows that you can’t click away from for the last five minutes! Maybe their worst feature and the competition is tough
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