HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hamburg, HH 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
João Pessoa, PB 1
Porto Alegre, RS 1
Corning, NY 1
Cleveland, OH 1
Los Angeles, CA 1
Eau Claire, WI 1
Lexington, KY 1
Bellmore, NY 1
Rocky River, OH 1
Oklahoma City, OK 1
Indianapolis, IN 1
Lafayette, IN 1
Prospect, KY 1
Carlisle, PA 1
Irving, TX 1
Painesville, OH 1
Stuart, FL 1
Rowlett, TX 1
Paris, Île-de-France 1
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • watsonmane **** BABY LA FLARE (@watsonmane) reported

    Day 4 @hbomax doesn’t work on my roku day 4. 4th day

  • robinsry Ryan Robinson (@robinsry) reported

    How does @hbomax have such a great collection and such a terrible interface? Consistently can't even load everything in my list when I'm using @Roku. The best thing about @netflix at this point is its interface, not its poor selection. Please just copy it.

  • nInvncbleSummer Invincible Summer Gear (@nInvncbleSummer) reported

    @hbomax yesterday and today your stream stops about 10 minutes before the end of Hacks. Please fix

  • Kyr504 Look at my opponent (@Kyr504) reported

    @hbomax FIX YOUR APP

  • DaryleWard Daryle Ward Fan (@DaryleWard) reported

    @chrisbrazen @HBOMaxHelp @aforssell Not for me. I can recreate the problem

  • brimiers Brianne Miers (@brimiers) reported

    @Clarissa_Laskey @hbomax @intheheights I’m wrapping up work early to watch! Counting the minutes!!!

  • LickitySchlick Joey Schuck (@LickitySchlick) reported

    @HBOMaxHelp Where to begin well for one the oops something went wrong message won't stop popping up in the middle of watching forcing me to close and reopen nevermind the fact the movie or whatever is still playing.. The rewind and fast forwards rarely ever work properly i use PS4 and mobile

  • DevRek Teflon Tel (@DevRek) reported

    Hey @hbomax I wanted to apologize for my antics lately. THEY CLEARLY HAVEN’T BEEN HARSH ENOUGH TO GET YOUR DUSTY ******** DEVELOPERS TO FIX THE CHERNOBYL LIKE DISASTER THAT IS THE FAST FORWARD AND REWIND BUTTON. I SINCERELY HOPE YOUR DAY ENDS IN DEFEAT.

  • Wheels_Ozzy Wheels ♿ (@Wheels_Ozzy) reported

    @HBOMaxHelp, hey it's "Tony", you guys still working on getting Rush Hour 2's audio syncing problem fixed or not?

  • CraigEwert Craig Ewert (@CraigEwert) reported

    @HBOMaxHelp I see you are rolling out a fix for tvOS; do you have a similar fix in the wings for Samsung smart tvs? My app has been unusable for at least a week now.

  • aticen amber burton (@aticen) reported

    @HBOMaxHelp my HBO Max app will load, but not play on my Roku TV. I have tried updating the app and restarting my TV, uninstalled and reinstalled the app and it only temporarily fixed the issue. Any advice??

  • _VersatyleStyle J.Raines ~ Lowry, M. (@_VersatyleStyle) reported from Raleigh, North Carolina

    The functionality for HBOMax is God-awful and it’s been this way since it’s inception. I see y’all don’t give a damn. @hbomax

  • TheHayleeColon Haylee (@TheHayleeColon) reported

    @hbomax had anyone mentioned to you that your apps functionality are terrible... they crash and just don’t work! So incredibly frustrating!

  • _VersatyleStyle J.Raines ~ Lowry, M. (@_VersatyleStyle) reported from Raleigh, North Carolina

    The functionality for HBOMax is God-awful and it’s been this way since its inception. & I see y’all don’t give a damn cause ain’t no way. @hbomax

  • eschetley Eric F. Schetley (@eschetley) reported

    @HBOMaxHelp I've a NVidia Shield (2017), and the volume controls on the remote don't work. The app (and only in the HBOMax app) thinks it needs an IR Blaster & doesn't work. Also, the volume is about 10 times louder in it than in any other app. Ideas? Suggestions?

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