HBO Max Outage Map

The following outage map shows the most recent locations worldwide where HBO Max users have reported their issues and outages. If you are having an issue with HBO Max and your area is not listed, make sure to submit a report below

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
Madrid, Comunidad de Madrid 25
Pereira, Departamento de Risaralda 15
Medellín, Departamento de Antioquia 8
Bogotá, Distrito Capital de Bogotá 7
Granada, Andalucía 6
Rio de Janeiro, RJ 6
Los Angeles, CA 6
Brasília, DF 6
Valencia, Comunitat Valenciana 5
Barcelona, Catalunya 5
Monterrey, NLE 5
Mexico City, CDMX 4
Tijuana, BCN 3
Galaţi, Judeţul Galaţi 3
Las Palmas de Gran Canaria, Canary Islands 3
Villavicencio, Departamento del Meta 3
Guayaquil, Provincia del Guayas 3
Campinas, SP 3
São Paulo, SP 3
Guadalajara, JAL 3
Boston, MA 3
Gustavo Adolfo Madero, CDMX 2
Azuqueca de Henares, Castilla-La Mancha 2
Bucharest, București 2
Manta, Provincia de Manabí 2
Almería, Andalucía 2
Irapuato, GUA 2
Pamplona, Navarra 2
Colorado Springs, CO 2
Washington, D.C., DC 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:
  • Meghan (@rocknroll886) reported

    One of the things I hate most about streaming services (and their apps) is how bad the closed captions are. @TheCwApp is an entire commercial break behind. @HBOMaxHelp’s app started out terrible, then started working, and now is very spotty with captioning.

  • Dantae !™ (@QMable) reported

    @JamesGunn It would be a mistake to drop the HBO part off the companies name @wbd. It should stay as @hbomax. It’s a great marketable name. Calling it just “MAX” doesn’t work. HBO is an iconic brand.

  • Dantae !™ (@QMable) reported

    It would be a mistake to drop the HBO part off the companies name @wbd. It should stay as @hbomax. It’s a great marketable name. Calling it just “MAX” doesn’t work. HBO is an iconic brand.

  • Dave Wenning (@DaveOnFidalgo) reported

    Anybody notice, is @HBOMax taking unusually long to load screens? My TV is wired via ethernet, router is new, everything else running fine. Every screen I watch circling dots buffer, buffer, buffer, buffer…

  • Decepticonflagration (@decepticonfessa) reported

    @hbomax could I pretty pretty pretty please get a His Dark Materials and House of the Dragon treatment for the Old Kingdom Series by @garthnix I will work for you for free if it means willing it into existence.

  • P. Roger Tallow Jr. (@SimpyDanIII) reported

    Todays fix of the day from @Xfinity is delete the app for @hbomax every day and download it again. This is the service I’m paying for

  • hunter vibin (@bigstronghunk) reported

    @HBOMaxHelp I am unable to watch my downloaded episode upon multiple attempts. Error code is 6e649263-6098-4104-80c7-b806db977c8f

  • Lone Wolf (@nwthelonewolf) reported

    @sesamestreet @hbomax Crank Yankers has had 6 seasons since 2002. Sesame Street has had...53 seasons since 1969. You want to make Crank Yankers versus a formula that is proven to work see what will happen.

  • Matthew Bartelson (@mattybstyle_) reported

    Hey @hbomax is your trash app ever going to work? It's laughable at how bad this is. It's 2022

  • 🇮🇹 Sal Scalici #SmashCancer 👊 (@CaesarsWolfpack) reported

    It would be a terrible mistake if @hbomax ditches the hbo name. Hbo is synonymous with greatness

  • Analyze Your World (@AnalyzeW) reported

    @wbd @hbomax Getting rid of the #HBO branding as part of the name change is a huge mistake. #Max doesn’t represent quality, HBO does. #Warner marketing department needs a lesson in marketing.

  • Mark Tonna (@marktonna1) reported

    @hbomax Please release HBO Max in Ireland and the rest of Europe. If it gets released, I guarantee you that I'll subscribe. I already tried to set it up using a VPN for about 3-4 hours, but it didn't work.

  • Martin Bonnevier Kronlid (@MartinBonnevier) reported

    So @hbomax… a few months ago I tried watching Dune, but there were so many glitches and weird rendering errors I had to stop. Trying again tonight. 20 minutes in and I am considering giving up. What’s going on with Dune?

  • KG (@HobbyAlmighty) reported from Overland Park, Kansas

    @ourtradingcards @hbomax The worst. Actually ESPN+ is the worst. I fall asleep to an episode and can’t rewind it; I play it and it skips to the next unwatched one. It’s kinda nuts.

  • Jay (@majikrat) reported

    @LGUS @hbomax Who can save my LG 65” oled tv with screen burn that LG says is a known issue but don’t support it. Please fix my tv

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