HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Seattle, WA | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Los Angeles, CA | 2 |
| Chicago, IL | 2 |
| Phoenix, AZ | 2 |
| Anchorage, AK | 2 |
| Bilbao, Euskal Autonomia Erkidegoa | 1 |
| Waukesha, WI | 1 |
| Mountain View, CA | 1 |
| Honolulu, HI | 1 |
| Virginia Beach, VA | 1 |
| Red Oak, TX | 1 |
| Santiago, Región Metropolitana | 1 |
| Longmont, CO | 1 |
| Somerset, WI | 1 |
| Tlajomulco de Zúñiga, JAL | 1 |
| Hartford, CT | 1 |
| South Portland, ME | 1 |
| Cincinnati, OH | 1 |
| Hickory, NC | 1 |
| Tampere, Pirkanmaa | 1 |
| Elk City, OK | 1 |
| Decatur, IL | 1 |
| Port Charlotte, FL | 1 |
| Lake in the Hills, IL | 1 |
| Ashburn, VA | 1 |
| Clearwater, FL | 1 |
| West Grove, PA | 1 |
| Harrisburg, PA | 1 |
| Kingston, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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frendon
(@frendon19) reported
@mindykaling @hbomax @velmatheseries I watched to see if it's as awful as everyone says,it indeed is as awful as everyone says.
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Hessian
(@hessian) reported
@HBOMaxHelp Watching on my Samsung TV. Final episode of Game of Thrones. It was around the time Last of Us was launching so we figured it might be a high traffic issue.
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i hate bloodborne.
(@N0Bl0dBorneFans) reported
@johnny_frana @hbomax The atmosphere of Blodborne is one of the worst that humanity has made a dead world without a story
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Cromwell1642
(@chrisha58685208) reported
@mindykaling @hbomax @velmatheseries Just awful
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Leah Rau
(@leahrau) reported
@HBOMaxHelp Hi! I can't get the app to work on Apple TV at all, it says "Can't connect to HBO Max" and I know my internet connection is not the problem as I've streamed things all night just fine. Anything I can try, or is this a wait for it to be fixed situation? Thanks!
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🦑
(@yesraexo) reported
@HBOMaxHelp fix your app, no way y’all crashing on #TheLastOfUs release day 😔😔😔
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NowaNora
(@nowa_nora) reported
@jstillfresh @TheLastofUsHBO @hbomax Have you just ignored what Sarah and Tommy looked like? Sarah and Tommy are blond in the game but why is it only Ellie that's the issue
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joe swabsoon
(@bananaa37944341) reported
@mindykaling @hbomax @velmatheseries how come your in a mystery show yet you cant figure out how terrible your show is
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Mizerable Klaha
(@MizerableKlaha) reported
@mindykaling @hbomax @velmatheseries This show felt like it was made by someone who grew up hating Scooby Doo because it was “too white“ for them and so in their bitterness decided to get revenge by remaking it in the worst possible way.
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brown.acid
(@brownacid462) reported
@mindykaling @hbomax @velmatheseries I'll try and be diplomatic by saying that Adam ******* made some atrocious movies too but I do like some of his work. This is Mindy's Jack and Jill!
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Isaiah
(@isaiaharnold367) reported
@goldentoyou @HBOMaxHelp I had to sign in on a computer and remove then re-add my PlayStation to my hbo account
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Duchess Difficult
(@couldntbbotherd) reported
@HBOMaxHelp care to explain why I and many others are having trouble using the app?
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Brie
(@Brie_da_cheese) reported
Im trying to watch The last of us but @hbomax is freez ans lagging soooo ******* bad the show is so good but its so hard ti watch and get into with the ******* lagging dude. Fix this issue PLEASE#TheLastOfUs
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Lincoln B
(@toxinstrangula) reported
@mindykaling @hbomax @velmatheseries How are you still getting work? This was horrible.
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Lila
(@sadgirllila) reported
@Spyder2K1 @PlayStation @hbomax Killing him off was a waste, considering how the second game ended. Ain't no way in hell you go through all that trouble hunting that brat down just to call a truce. I was mad for those of you who invested time and money into that game (and the first one, tbfh).
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