HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Seattle, WA | 3 |
| Mexico City, CDMX | 2 |
| Pensacola, FL | 2 |
| Los Angeles, CA | 2 |
| Albuquerque, NM | 2 |
| Lisbon, Distrito de Lisboa | 2 |
| Dallas, TX | 2 |
| Oklahoma City, OK | 2 |
| Raleigh, NC | 1 |
| Atlantic Beach, FL | 1 |
| St. Louis, MO | 1 |
| Helsinki, Uusimaa | 1 |
| St. Petersburg, FL | 1 |
| Hudson, FL | 1 |
| Fort Bragg, CA | 1 |
| Omaha, NE | 1 |
| Kennewick, WA | 1 |
| Bluffton, IN | 1 |
| Lincoln, NE | 1 |
| Cypress, TX | 1 |
| San Francisco, CA | 1 |
| Visalia, CA | 1 |
| Portland, OR | 1 |
| San Jose, CA | 1 |
| Morelia, MIC | 1 |
| Oak Lawn, IL | 1 |
| Audubon, IA | 1 |
| Mar del Plata, BA | 1 |
| São Paulo, SP | 1 |
| Madrid, Comunidad de Madrid | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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alexa mahara
(@AlexaMahara) reported
@HBOMaxHelp im having issues with all the videos from the app, nothing loads, i followed the steps from the help page unsuccessfully, anything else i can do before i decide to cancel my subscription? Thank you
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Zaila Avant-garde Stan Account
(@stacydavisgates) reported
@LEEBEY @hbomax Quality.
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The Hungry, Hungry Hippie
(@THHHippie) reported
@JamieLovett @HBOMaxHelp I find that the HBO Max app is nowhere near as polished as it should be. Always having problems with it
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rebecca quin
(@quinnrebecca_) reported
@zshot @hbomax I got help from @kingcybercrime when my account was disabled I don't know how he does it but he's good at it he manages to get back my account for me I overwhelmed please if you are passing through account hack or disabled or you forgot your password
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Oshith Polamarasetty
(@OshithP) reported
@selenagomez @hbomax Sir plz help me for my education. I'm messaging you from months but no response. Plz help . Sir plz response once I'll definitely prove that I'm worth for ur help
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Jason Terhorst
(@jterhorst) reported
@HBOMaxHelp Also frustrating, but unrelated: The HBO Max Apple TV app will “lose” our login about once a month and force us to log in again. We’re subscribed via YouTubeTV. It’s frequent enough that we feel like the app is unreliable.
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Taylor 'pHace' Ellis
(@smile4internet) reported
@HBOMaxHelp Just the browser. I'm hype for this show so I waited to see if it work since it premiered yesterday but appreciate you poking the tech guys about this since it's been a day.
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Maria Photinakis
(@photinakis) reported
from
Waltham, Massachusetts
Trying to rewatch Dune and the @hbomax app keeps crashing my Roku. Come on HBO, fix the app already…
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Solka Gibbs
(@relatvi) reported
@zshot @hbomax Had exactly the same issue but i was helped by a hacker called KridCrack on Instagram he can help you
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(kee-yuh).
(@KeyiaaG) reported
@hbomax yall need to fix yall weak *** app steady backing me out when i wanna play sum... not finna make me seem like my internet bogus **** wrong witchu
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Christian
(@DomnoSaur23) reported
@HBOMaxHelp Hello. I have an issue with my HBO Max on my ps5. Everytine I try to watch a foreign film, I try to select the Subbed version, but when I go to the video player, it's dubbed. I've tried everything. It's still happening. Help. Thank you.
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EpsilonsItch
(@EpsilonsI) reported
@roomaline @HBOMaxHelp Did anyone get an answer to this? I have the exact same problem. I want to watch Succession on the plane today but it did not work Sunday night
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Joeb
(@JoeBoyrmd) reported
@Outplay26164664 @diablo666_6 @hbomax Yes I can buy my opinion on people that just call everything terrible (even when they haven't watched most of it)is that they're ********
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Charles Glover Jr
(@GloverIsGood) reported
@karenhunter @FunnyAida @hbomax As long as those blind people are straight there’s no problem
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Taylor 'pHace' Ellis
(@smile4internet) reported
@hbomax Season 2 episode 1 isn't working, just closes once it gets done with the promo for the spoiler podcast, that does work.
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