HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Riverside, CA 2
Rowlett, TX 1
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1
El Pueblito, QUE 1
El Paso, TX 1
Lexington, NC 1
Philadelphia, PA 1
Groß-Umstadt, Hessen 1
Hamburg, HH 1
Pittsburgh, PA 1
Rochester, MN 1
Guayaquil, Provincia del Guayas 1
Abtsgmünd, Baden-Württemberg Region 1
Utrecht, ut 1
Firminy, Auvergne-Rhône-Alpes 1
Columbia, MD 1
Vancouver, BC 1
Genoa, OH 1
Hickory, NC 1
Lagoa da Prata, MG 1
Bridgeport, CT 1
Perry, GA 1
Brandenburg an der Havel, Brandenburg 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • jarvismadison Jarvis Adison (@jarvismadison) reported

    @HBOMaxHelp I’ve downloaded flight attendant and Michael Che show and they worked perfectly! But when it comes to Space Jam 2 I’ve downloaded twice and both times they don’t work they just close the app down and I keep trying and no success!

  • badbmamat Hunneybee (@badbmamat) reported

    @Megyver_ @RokuSupport @HBOMaxHelp I can use my laptop and my tablet but It's the app and the roku's problem really. I've had issues with my roku.. To the point that I closed Netflix then tried to reopen it and the whole roku said it was too big for the roku when it came with the damn device. This **** is trash

  • MuscarisAzules Muscaris Azules 🇵🇪 (@MuscarisAzules) reported

    @HBOMaxHelp Hi, the link on the @hbomax profile is broken.

  • Keerthi99065222 Keerthi (@Keerthi99065222) reported

    @humplesnazel @hbomax @SquirtleStuff Please help me.... I beg u🙏🙏

  • MarcosRubilotta Ruby the Kidd (@MarcosRubilotta) reported

    @Hailey_Darling @HBOMaxHelp i mean the app is broken in every system out there

  • P1RU exz (@P1RU) reported

    @HBOMaxHelp It crashes or freezes when loading a show, i hear audio but no video then crashes tried it on ps5, smart tv, galaxy phone, and roku same problem on each device. No other streaming services have these issues. I've forced stopped the app re started device re installed the app

  • ENBYROMANOFF alex SAW BW ⧗ (@ENBYROMANOFF) reported

    how come i can play it when it’s downloaded but as soon as it is, i cant play it? @hbomax fix this ****

  • Jemappelleamie Amy (@Jemappelleamie) reported

    @hbomax Constant sound problems, usually audio/ vid not synced, sometimes no audio.

  • carlarjenkins Carlarjenkins (@carlarjenkins) reported

    @HBOMaxHelp I received a Spanish HBO Max subscription confirmation email that I haven't signed up for it. There is no unsubscribe button. Please help me. Thanks.

  • YoBohndo Jack Bowersock (@YoBohndo) reported

    @GuyGrabcock @peacockTV @hbomax get at me. You need to fix your app too

  • jarvismadison Jarvis Adison (@jarvismadison) reported

    @HBOMaxHelp Nothing happen it’s still happening… I’m ad-free yet Space Jam is not working

  • alabbing antron (@alabbing) reported

    @hbomax why space jam 2 not working? Plays audio but no video. Everything else works on HBOmax

  • Smaoka Sandi (George) Claws 😻 (@Smaoka) reported

    @HBOMaxHelp I downloaded the app and I have it on my phone and my iPad. I’ve been trying to put it on my television for months. The TV app finally came up, but it won’t let me sign in.

  • Mack_Gretzky Aaron Donald stan acct (@Mack_Gretzky) reported

    @hbomax servers are dogshit

  • badbmamat Hunneybee (@badbmamat) reported

    @Megyver_ @RokuSupport @HBOMaxHelp Really, support left me hanging so I'm probably just gonna trash the roku because it's just been issue after issue with this device

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