HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

Less
More

hbo-max Hero Image

HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
St. Louis, MO 2
Paris, Île-de-France 2
Raleigh, NC 2
Quito, Provincia de Pichincha 2
Bangkok, Bangkok 1
Bogotá, Distrito Capital de Bogotá 1
Ciudad Nezahualcoyotl, MEX 1
Urbandale, IA 1
Verona, WI 1
Salt Lake City, UT 1
Irvington, NJ 1
Hudson, OH 1
Denver, CO 1
Lima, Provincia de Lima 1
Boise, ID 1
Milwaukee, WI 1
Philadelphia, PA 1
Saint Paul, MN 1
Detroit, MI 1
Waynesboro, VA 1
Las Vegas, NV 1
Myrtle Beach, SC 1
North Las Vegas, NV 1
Mogi das Cruzes, SP 1
Palm Harbor, FL 1
Inglewood, CA 1
Waxahachie, TX 1
Wake Forest, NC 1
Fort Worth, TX 1
Lake Saint Louis, MO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • lexilasheaaaa Lexiii (@lexilasheaaaa) reported

    @HBOMaxHelp please fix mine. It keeps freezing. I’m losing my mind

  • DrDynomyte Wayne Mitchell (@DrDynomyte) reported

    @hbomax Was looking forward to watching it but once again the app #Roku recognizes me, knows where I am in the series but when I go to watch it tells me they no longer see my subscription. I need to go online through my computer to sign in yet again and connect the app.

  • ladyjugsoplenty RocknRollGirl Emily🎼🎸🎤🎹 (@ladyjugsoplenty) reported

    Hey @hbomax WTF is the problem with your site?? Keep trying to play an episode and it keeps freezing. FIX IT FFS!!

  • petewattkin SGT Hulka (@petewattkin) reported

    @HBODocs @hbomax @DCTVny One of the best and saddest documentaries I’ve ever watched. I’m a staunch believer in helping yourself and fixing your own problems, but these people and so many like them are trapped and dying from this “disease”. The sad part is how many drug overdoses are attributed to covid

  • crib311 andymann (@crib311) reported

    @jmob @hbomax Exactly my problem too. Why is it not showing up?

  • Pakalbalam12 Jorge Garcia (@Pakalbalam12) reported

    @HBOMaxHelp I’ve already uninstalled and reinstalled the app. Still having issues

  • LeopardKitty Laura (@LeopardKitty) reported

    Sort of enjoying #AndJustLikeThat I couldn't help but wince though when Lilly described Charlotte's painting as OCD. Please don't use this life ruining disorder as a way to describe someone doing something neatly. @OCDUK @andjustlikethat @hbomax #ocd

  • CraigR3521 Apex Alpha Gigachad Craigé Schmuckatelli (@CraigR3521) reported

    First world problem here, but the HBOMax sucks. It’s garbage. @HBOMaxHelp

  • LeahEGose Leah E. Gose (@LeahEGose) reported

    @hbomax @HBOMaxHelp Every. Single. Show. And. Movie. Must. Have. Accessible. Subtitles. (Preferably in multiple languages). Deaf & hard of hearing folks deserve equal access. If that's not a priority, you're not an entertainment platform, but a barrier enforcer. Fix it. Now.

  • DanOCIII just a nobody (@DanOCIII) reported

    @HBOMaxHelp 🙄🙄🙄 first of all, yes I tried those. Second, this happened IMMEDIATELY upon installing it in my Chromebook. Thirdly, this is a KNOWN, UNRESOLVED problem with your software that's been going on for literally years, now, which I found out AFTER installing this app.

  • kevinvitela3 kevin vitela (@kevinvitela3) reported

    @hbomax your app is not working on my pa4 and it’s been like this for 2 months now and you guys yet to fix it when so many people are having the same ******* problem so fix your **** *** app or dip

  • BellaMMA18 Bella (@BellaMMA18) reported

    @AndJustLikeThat @hbomax We’re begging U2 to fire the writers to save this show. 1/2 hr. on a ******, menopause talk of course, and Miranda still a sniveling mere shadow of her former character-worst writing ever! Charlotte character and scenes are ridiculous. This show is Embarrassing women in general.

  • KelCole25 KelC (@KelCole25) reported

    @AndJustLikeThat @hbomax I can't anymore, Miranda's wig, lack of confidence & yelling; Kristin's lip injections & bad acting; Carrie's bad fashion, vomiting on a date, acting so old. Unnecessary scenes & new characters so unrelatable, it's all awful in my opinion #AndJustLikeThat

  • KatyN30 KatyN (@KatyN30) reported

    @TheeKittyDupree @hbomax I have no idea how that joke made it in. I can’t even describe how disgusting it is - and airing on that day? Coincidence? 🤨 HBO needs to issue a statement condemning it or they stand to lose big time. The writers sure won’t.

  • FuckFaceFacts FuckFaceFacts (@FuckFaceFacts) reported

    @HBOMaxHelp @nicolelynn1101 or, you could make it work for her and quit being a ******** service

Map Check Current Status