HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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Buffering
HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Seattle, WA | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Los Angeles, CA | 2 |
| Chicago, IL | 2 |
| Phoenix, AZ | 2 |
| Anchorage, AK | 2 |
| Schaumburg, IL | 1 |
| Lancaster, SC | 1 |
| Columbus, OH | 1 |
| Manaus, AM | 1 |
| Bilbao, Euskal Autonomia Erkidegoa | 1 |
| Waukesha, WI | 1 |
| Mountain View, CA | 1 |
| Honolulu, HI | 1 |
| Virginia Beach, VA | 1 |
| Red Oak, TX | 1 |
| Santiago, Región Metropolitana | 1 |
| Longmont, CO | 1 |
| Somerset, WI | 1 |
| Tlajomulco de Zúñiga, JAL | 1 |
| Hartford, CT | 1 |
| South Portland, ME | 1 |
| Cincinnati, OH | 1 |
| Hickory, NC | 1 |
| Tampere, Pirkanmaa | 1 |
| Elk City, OK | 1 |
| Decatur, IL | 1 |
| Port Charlotte, FL | 1 |
| Lake in the Hills, IL | 1 |
| Ashburn, VA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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🖤
(@ERR0RC0DE404) reported
@lilredacted_ @hbomax @HBOMaxHelp Ughhhh the dowload at least work but it won’t let me cast to my tv 😭😭😭
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Molly R. Blackwell
(@MollyRBT) reported
Can someone please fix @hbomax before I have a panic attack?!
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nogodsnomasters
(@nogodsnomaster7) reported
@hbomax Fix your ******* server or refund everyone
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Brick Van Exel 🦅
(@Maacuss_) reported
@hbomax fix it. Right now.
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Marty Summa Jr
(@MartyMcFly34) reported
Anyone else having @hbomax issues tonight? #UndoingHBO
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Nick Gurr
(@errandkayblaque) reported
from
Cedar Park, Texas
Is anyone else having issues with @hbomax app????
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Instamoe1576
(@moediddy1576) reported
@hbomax why are we paying for an app w can’t use ..... how with the billions of dollars you profit your IT Team allows a crash of the night of your current most popular show . If we miss one payment you cut us off yet we can’t even watch the show we pay for ?
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Jesús Blones J.
(@chuchuan27) reported
@hbomax @HBOMaxHelp hey guys! I’m having issues with your app for my Samsung tv! #TheUndoing episode doesn’t have any sound! The previously part has sounds normally, but when the episode starts the intro, no sound at all! Please help!
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Pretty Fedup
(@ArgueWitYaMoms) reported
@HBOMaxHelp I need help pls. Any time I try to cast from my android phone or IPad it just goes to a blank black screen. Shows can be views from phone or tablet but immediately stop and give no option to play/pause. I just want to watch Reno 911.
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TudorBeste
(@tudorbeste) reported
@NarineGharibian @hbomax @HBO No problem here
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spicymeg
(@pisaasimeg) reported
@CourtneyLyn4128 @hbomax Mine is still not working!! I’m so upset 😭
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Madeline
(@pinkflm1ngo) reported
Imma lose my mind If someone doesn't fix the @hbomax site right now.
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SKF
(@stevefischer15) reported
@HBOMaxHelp @ZombiesCanDunk @hbomax Apple TV- app is not working
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Kruel Summer
(@HeartlessRobot) reported
@hbomax y’all are killing me ... y’all should’ve had the servers ready
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NancyjNoble 🍁
(@NancyjNoble) reported
@HBO @hbomax We will never know given the app is not working ....
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