HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mexico City, CDMX 3
São Paulo, SP 3
Rio de Janeiro, RJ 3
Salt Lake City, UT 2
Minneapolis, MN 2
Monterrey, NLE 2
Belo Horizonte, MG 2
Brussels, Bruxelles-Capitale 2
Los Angeles, CA 2
Boston, MA 2
Bogotá, Distrito Capital de Bogotá 2
Owings, MD 2
Fresno, CA 1
Lombard, IL 1
Frederikssund, Region Hovedstaden 1
Atlanta, GA 1
Guadalupe, NLE 1
Bristol, CT 1
Durango, CO 1
Saltillo, COA 1
Fort Lauderdale, FL 1
Auburn, WA 1
Akron, OH 1
New York City, NY 1
Kirkland, WA 1
Denver, CO 1
Pullman, WA 1
New Enterprise, PA 1
Norfolk, NE 1
Dover, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • bryantabares BTL (@bryantabares) reported

    @hbomax is the hbo max app having any issues on Xbox? Keep showing error message -can't connect, try later-

  • KelseyMartin101 kelseymartin (@KelseyMartin101) reported from Los Angeles, California

    What a terrible day. @hbomax took Harry Potter away!

  • wolfyic Wolfy (@wolfyic) reported

    @hbomax yo hbo, why isnt your website loading for me? i get an error saying ''website cant be reached'', my internet works fine, its just hbo max that doesnt even wanna open

  • misunMT Marcos (@misunMT) reported

    @HBO @hbomax There is a language problem on @hbomax. French is totally absent, some movie even ain't in english.

  • RonyisaCao Rony 🎶 (@RonyisaCao) reported

    Is it just me or does @hbomax have the worst interface out of any streaming platform.

  • BenAriane Ariane Benedictus (@BenAriane) reported

    @HBOMaxHelp We’re in Europe. This morning it’s not giving us this message 🥳and it seems to work. Will get back to you if this happens again!

  • amberella06 amber (@amberella06) reported

    . @hbomax what is up with the app today? I've reset it several times throughout the day and it's still not working

  • CourtKoBain Courtney Thompson ❤ (@CourtKoBain) reported

    @Lions okay so #DanCampbell had on a 🔥 shirt on #HardKnocks on @hbomax It's black, with a lion on it with blue eyes. I can't find it anywhere and I NEEEEEDD. HELP ME.

  • UnrealChaos030 George Campbell (@UnrealChaos030) reported

    @IdiocracyCult @ladbible @hbomax Raised by Wolves was terrible and had terrible viewership numbers halfway through the first season.

  • ActorAustralian ℙ𝕖𝕥𝕖𝕣 𝔾𝕒𝕘𝕝𝕚𝕒𝕣𝕕𝕚 (@ActorAustralian) reported

    @GRRMspeaking @HBO @hbomax The way to fix GOT is make John Snow find something to do with time travel from beyond the wall and BAM! Fix the ending, add your 10 seasons plus they will listen to you now. Repair your legacy George. You and GOT deserve better!

  • Haley_batwoman Haley (@Haley_batwoman) reported

    The way I would literally work for free @hbomax!! Literally do 18 hour days 7 days a week, if you guys would just go ahead and give us a couple more season of batwoman #savebatwoman #HBOMaxSaveBatwoman

  • KongKon94758884 Kong (@KongKon94758884) reported

    @hbomax what is wrong with your streaming its all choppy. Netflix, prime and disney don't have this issue. Its not the connection its def on your end. Please fix it

  • mclovenxoxo bri love (@mclovenxoxo) reported

    @hbomax why does ur **** constantly tell me they can’t play this title right now??? Terrible.

  • CZen21 CrüeZen21 🇺🇸 (@CZen21) reported

    @NoSpinNews @hbomax No. Terrible movie scepter for the actor who played Elvis. That dude was spot on. Otherwise, skip this or wait until it’s very cheap.

  • WakkoKing Jeffrey (@WakkoKing) reported

    @HighDefDiscNews @hbomax @tomhanks I gotta go, got ta get some blood work done, then I'm gonna go to Walmart and do physical media shoping

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