HBO Max

HBO Max Outage Map

The following outage map shows the most recent locations worldwide where HBO Max users have reported their issues and outages. If you are having an issue with HBO Max and your area is not listed, make sure to submit a report below



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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

HBO Max Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
Mexico City, CDMX 123
Bogotá, Distrito Capital de Bogotá 109
Guadalajara, JAL 37
Lima, Provincia de Lima 23
Santiago, Región Metropolitana 19
Medellín, Departamento de Antioquia 18
Los Angeles, CA 18
Monterrey, NLE 16
Zapopan, JAL 15
Ixtapaluca, MEX 15
Puebla, PUE 14
Cali, Departamento del Valle del Cauca 14
San Antonio, TX 14
Tijuana, BCN 13
Guayaquil, Provincia del Guayas 12
San Luis Potosí, SLP 12
Quito, Provincia de Pichincha 12
Chicago, IL 12
Santiago de Querétaro, QUE 12
Atlanta, GA 11
Mérida, YUC 10
North Canton, OH 10
Toluca, MEX 9
Cuautitlán Izcalli, MEX 9
Juárez, CHH 8
Pereira, Departamento de Risaralda 8
Mexicali, BCN 8
Guatemala City, Departamento de Guatemala 8
Miami, FL 8
Veracruz, VER 8
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HBO Max Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:
  • Druuzil Tech & Games (@JosephP31404396) reported

    @mastersolace @Chelle_ovoxo @hbomax It's the app. It works fine on my TV but on an Nvidia shield, and via Chrome browser it chops/won't load/has stuttering issues which aren't internet latency.

  • yoshi sudarso as kuai liang era. (@zyroliangs) reported

    @JoshKer76984830 @hbomax @DCDoomPatrol yeah, is there a problem ?

  • Jason (@TrueHorrorNet) reported

    It's incredible to me that @hbomax @HBO refuses to fix their atrocious app bugs. Maybe they should have put that JL money towards that instead.

  • Dutchyyy (@Dutchmassive) reported

    Troubleshooting this volume issue with @hbomax and it seems it’s universal and everyone has the same issue. Too expensive for such negligence. If you need better Master QC, I’ll work on a contract bases (references WB, Netflix) ask around. None of this should have passed qc

  • sumi + oscar isaac | SFAM🎞 (@filmcultz) reported

    HBO max don’t work with prime no more.. why would they do this **** now?? @hbomax @PrimeVideo Stop playing so I can watch SFAM

  • Vision N CoLoR Productions (@ProdVnc) reported

    Which deal would you take and why? First Look- @Tubi gives you 30 million and the rights to you work. Overall- @hbomax gives to 50 million and you get 35% of your work. Overall- @netflix gives you 100 million and you own nothing you make. Just trying to see something

  • Belric ❓0❓❓ (@BelricLongleaf) reported

    @hbomax All you have to do is say one simple thing to fix the shitfest. No one genuinely blames you, we know there were instigators and bandwagon fans that allowed the movies to bomb. But you have a golden opportunity. Just 1 hashtag will make us all subscribe and watch all of it. 🤦

  • Belric ❓0❓❓ (@BelricLongleaf) reported

    @hbomax @DCDoomPatrol All you have to do is say one simple thing to fix the shitfest. No one genuinely blames you, we know there were instigators and bandwagon fans that allowed the movies to bomb. But you have a golden opportunity. Just 1 hashtag will make us all subscribe and watch all of it. 🤦

  • LaCazadoraDeTormentas (@CazadoraTor) reported

    @Roku I signed up for @HBOMaxHelp yesterday but haven't been able to watch anything on the #HBOMax channel because it keeps freezing & force closing. I have no problems with Hulu or anything else. Is there a fix for this? I have a Roku TV, software version 10.0.0 build 4214-48.

  • Allie Fussell (@allietfussell) reported

    @hbomax fix your search function.

  • Breana (@breana6985) reported

    HBO Max are thieves & trash …how the hell is your app not loading but you don’t wanna issue a refund to the customer ..never subscribe to them if you value your money EVER @hbomax

  • failurebydesign93 (@failurebydesig3) reported

    @HBOMaxHelp This happens multiple times a movie and you have to restart the app. The movie still plays in the background while the error is on the screen.

  • EQ (@jazzbethy) reported

    @hbomax your app is the WORST. It freezes up constantly or just won’t play at all. You can’t rewind or fast forward because it’ll freeze. Please fix it.

  • vijayagopal (@vijayagopal) reported

    @hbomax Your Roku app is too slow. We couldn’t watch even a few minutes of any program. Other apps in the same Roku/internet connect work perfectly fine. There is not even an option to remove the channel.

  • Warren Cantrell (@10rant) reported

    @SceneStealrEric @hbomax It just didn’t get there for me. And as a supposed Seattle movie, it had…issues.


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