HBO Max Outage Map
The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
HBO Max users affected:
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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| St. Louis, MO | 2 |
| Paris, Île-de-France | 2 |
| Raleigh, NC | 2 |
| Quito, Provincia de Pichincha | 2 |
| Bangkok, Bangkok | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Ciudad Nezahualcoyotl, MEX | 1 |
| Urbandale, IA | 1 |
| Verona, WI | 1 |
| Salt Lake City, UT | 1 |
| Irvington, NJ | 1 |
| Hudson, OH | 1 |
| Denver, CO | 1 |
| Lima, Provincia de Lima | 1 |
| Boise, ID | 1 |
| Milwaukee, WI | 1 |
| Philadelphia, PA | 1 |
| Saint Paul, MN | 1 |
| Detroit, MI | 1 |
| Waynesboro, VA | 1 |
| Las Vegas, NV | 1 |
| Myrtle Beach, SC | 1 |
| North Las Vegas, NV | 1 |
| Mogi das Cruzes, SP | 1 |
| Palm Harbor, FL | 1 |
| Inglewood, CA | 1 |
| Waxahachie, TX | 1 |
| Wake Forest, NC | 1 |
| Fort Worth, TX | 1 |
| Lake Saint Louis, MO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HBO Max Issues Reports
Latest outage, problems and issue reports in social media:
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Lexiii
(@lexilasheaaaa) reported
@HBOMaxHelp please fix mine. It keeps freezing. I’m losing my mind
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Wayne Mitchell
(@DrDynomyte) reported
@hbomax Was looking forward to watching it but once again the app #Roku recognizes me, knows where I am in the series but when I go to watch it tells me they no longer see my subscription. I need to go online through my computer to sign in yet again and connect the app.
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RocknRollGirl Emily🎼🎸🎤🎹
(@ladyjugsoplenty) reported
Hey @hbomax WTF is the problem with your site?? Keep trying to play an episode and it keeps freezing. FIX IT FFS!!
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SGT Hulka
(@petewattkin) reported
@HBODocs @hbomax @DCTVny One of the best and saddest documentaries I’ve ever watched. I’m a staunch believer in helping yourself and fixing your own problems, but these people and so many like them are trapped and dying from this “disease”. The sad part is how many drug overdoses are attributed to covid
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andymann
(@crib311) reported
@jmob @hbomax Exactly my problem too. Why is it not showing up?
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Jorge Garcia
(@Pakalbalam12) reported
@HBOMaxHelp I’ve already uninstalled and reinstalled the app. Still having issues
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Laura
(@LeopardKitty) reported
Sort of enjoying #AndJustLikeThat I couldn't help but wince though when Lilly described Charlotte's painting as OCD. Please don't use this life ruining disorder as a way to describe someone doing something neatly. @OCDUK @andjustlikethat @hbomax #ocd
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Apex Alpha Gigachad Craigé Schmuckatelli
(@CraigR3521) reported
First world problem here, but the HBOMax sucks. It’s garbage. @HBOMaxHelp
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Leah E. Gose
(@LeahEGose) reported
@hbomax @HBOMaxHelp Every. Single. Show. And. Movie. Must. Have. Accessible. Subtitles. (Preferably in multiple languages). Deaf & hard of hearing folks deserve equal access. If that's not a priority, you're not an entertainment platform, but a barrier enforcer. Fix it. Now.
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just a nobody
(@DanOCIII) reported
@HBOMaxHelp 🙄🙄🙄 first of all, yes I tried those. Second, this happened IMMEDIATELY upon installing it in my Chromebook. Thirdly, this is a KNOWN, UNRESOLVED problem with your software that's been going on for literally years, now, which I found out AFTER installing this app.
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kevin vitela
(@kevinvitela3) reported
@hbomax your app is not working on my pa4 and it’s been like this for 2 months now and you guys yet to fix it when so many people are having the same ******* problem so fix your **** *** app or dip
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Bella
(@BellaMMA18) reported
@AndJustLikeThat @hbomax We’re begging U2 to fire the writers to save this show. 1/2 hr. on a ******, menopause talk of course, and Miranda still a sniveling mere shadow of her former character-worst writing ever! Charlotte character and scenes are ridiculous. This show is Embarrassing women in general.
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KelC
(@KelCole25) reported
@AndJustLikeThat @hbomax I can't anymore, Miranda's wig, lack of confidence & yelling; Kristin's lip injections & bad acting; Carrie's bad fashion, vomiting on a date, acting so old. Unnecessary scenes & new characters so unrelatable, it's all awful in my opinion #AndJustLikeThat
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KatyN
(@KatyN30) reported
@TheeKittyDupree @hbomax I have no idea how that joke made it in. I can’t even describe how disgusting it is - and airing on that day? Coincidence? 🤨 HBO needs to issue a statement condemning it or they stand to lose big time. The writers sure won’t.
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FuckFaceFacts
(@FuckFaceFacts) reported
@HBOMaxHelp @nicolelynn1101 or, you could make it work for her and quit being a ******** service
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