HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Raleigh, NC 2
Madrid, Comunidad de Madrid 2
New York City, NY 2
Streamwood, IL 2
Portland, OR 2
Penfield, NY 1
Palm City, FL 1
Overland Park, KS 1
Mesa, AZ 1
Columbia, KY 1
Hillerød, Region Hovedstaden 1
Park Ridge, IL 1
White Lake, MI 1
Atlanta, GA 1
Mobile, AL 1
Nuevo Laredo, TAM 1
Ocala, FL 1
Tonanitla, MEX 1
Titusville, FL 1
Newbury, NH 1
Lake Worth, FL 1
Dubai, Dubai 1
Mountain View, CA 1
Wheeling, IL 1
Snezhnogorsk, Murmanskaya Oblast’ 1
Jacksonville, FL 1
Philadelphia, PA 1
Port Charlotte, FL 1
Brussels, Bruxelles-Capitale 1
Farmington Hills, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • KyloElsa Laura 🦋 (@KyloElsa) reported

    @hbomax No. Because JKR is harming people I love and I refuse to support her or her work.

  • LadyChavira Marzipan 💋🌱😘 (@LadyChavira) reported

    @hbomax seriously just spent over 30 minutes on the phone trying to fix the HBOMAX lagging issues -after doing all the troubleshooting I could possibly do - to then get transferred to a tier 2 specialist and get disconnected?!?!?? HBOMAX WTF?

  • wakkabutler Jon (@wakkabutler) reported

    @hitskipintro1 @hbomax I watched 2 eps of the Hulu one that came out last year with Biel and watched the first 2 of the HBO one…kind of like Biel’s performance better. Olsen is just way too hot to play Candy. The makeup and costume work for Biel was excellent. She looked like candy

  • feministardust Lynn. (@feministardust) reported

    @hulu_support @hbomax + are missing. I have no clue what characters like Eric and Pam are saying when they are speaking other languages besides English. Eric and Pam speak foreign languages a lot so it ruins the enjoyment of the show. I pay a ton of money for hulu no ads so it's absolutely terrible+

  • feministardust Lynn. (@feministardust) reported

    @hulu_support Theres tons of time stamps. Contact the creator of the movie & tv show for the scripts and please fix it. Every single foreign language that several characters speak isnt there. Contact @hbomax and tell them that you need true blood hard-coded subs for all the foreign languages+

  • edwardfarinas Edward Dion Fariñas (@edwardfarinas) reported

    I’m kind of upset how this whole @hbomax situation is going. Oh great we get to keep 4k/Dolby Atmos/4 concurrent streams if we pay 20 bucks a month? Oh and guess what, now we get TERRIBLE reality shows as a bonus. Wtf? Just grandfather us in…

  • bharagan Brigid Haragan (@bharagan) reported

    @HBOMaxHelp I’ve been paying $15.99 per month for over two years but tonight I’m being asked to sign in to access a series. After going thru sign-in steps twice, I’m told that i apparently do not have an HBO account. Can you help?

  • KittenTBritche1 Kitten T. Britches, Esq. 🏴‍☠️🏴‍☠️🏴‍☠️ (@KittenTBritche1) reported

    @DatLe @hbomax They were called plumbers because they were hired by the White House to fix leaks. When I say leaks I mean policy leaks, too much sensitive information way being leaked to the press.

  • terryapodaca Terry Apodaca Ŧ🌵🏴‍☠️ (@terryapodaca) reported

    @sneakers1957 @hbomax Yeah, HBOMax dropped the first three episodes yesterday (the 27th) so this morning I got the email about it and said, heck with it, I'll watch them while I work a little (I don't work on most Fridays). They kept me interested through all three so far.

  • xxxlandshark XlandsharkX (@xxxlandshark) reported

    @Vampiresangelnv @hbomax Her suffering was the worst. Maybe Martyrs was worse. That no music, no words constant beating makes me dangerously upset. But what an amazing movie

  • shoytebag cat (@shoytebag) reported

    That's annoyed me so much they picked the worst lines they could for Rachel and Gar, why? They're the equivalent of having ****'s quote be "what are you an iPhone 7?" #DCTitans @DCTitans @hbomax @warnerbrostv

  • omgcocaptains simo || ▶️ MCM '23 ☕ 🏳️‍🌈 SMAUs 📌🏴‍☠️ (@omgcocaptains) reported

    @InsideHBOMax @hbomax @TheWebbyAwards let's be honest, it's easy not being the worst if you do nothing at all ever

  • Mark_767 Mark Wallis (@Mark_767) reported

    @hbomax my 76yo mom needed to change her CC# on her account and called support for help. After some conversation and no resolution she was advised to be more knowedgable about how to use her PC when she calls back. WTF?

  • JoeValrico Joe Turney (@JoeValrico) reported

    @hbomax I'm watching Band of Brothers again because it's great, but you need to fix Epithet at the end of episode 3. Albert Blithe did not die in 48, returned to the Army, fought in Korea, and made the Army his career until his death in 67.

  • prolyphix Prolyphix (@prolyphix) reported

    @HBOMaxHelp trying to watch titans and its stuck in what seems to be a 4sec loop. Plays 4 sec and then starts over. Checked other movies etc and same thing. Please fix it or tell me how. Thanks!

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