HBO Max

HBO Max Outage Map

The map below depicts the most recent cities worldwide where HBO Max users have reported problems and outages. If you are having an issue with HBO Max, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

HBO Max users affected:

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HBO Max is an American subscription video on demand streaming service from WarnerMedia Entertainment, a division of AT&T's WarnerMedia. The service launched on May 27, 2020.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hamburg, HH 2
Washington, D.C., DC 2
Berlin, Land Berlin 2
Queens, NY 2
Atlanta, GA 2
Mexico City, CDMX 2
Seattle, WA 1
Newnan, GA 1
Waynesville, NC 1
João Pessoa, PB 1
Porto Alegre, RS 1
Corning, NY 1
Cleveland, OH 1
Los Angeles, CA 1
Eau Claire, WI 1
Lexington, KY 1
Bellmore, NY 1
Rocky River, OH 1
Oklahoma City, OK 1
Indianapolis, IN 1
Lafayette, IN 1
Prospect, KY 1
Carlisle, PA 1
Irving, TX 1
Painesville, OH 1
Stuart, FL 1
Rowlett, TX 1
Paris, Île-de-France 1
Aurora, CO 1
Écully, Auvergne-Rhône-Alpes 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HBO Max Issues Reports

Latest outage, problems and issue reports in social media:

  • mari32Clips Mari (@mari32Clips) reported

    @HBOMaxHelp Hi -I keep having issues- Any outages reported in Southern Ca?

  • HiighLiine Letitia Fckn Lewis (@HiighLiine) reported

    Ffs @hbomax when are you lot gonna fix this app? I'm just trying to watch movies on this snow day and you're ruining it!!

  • AlbertaGirlTara Tara (She/Her) (@AlbertaGirlTara) reported

    @MulcaheyPatrick @BannonRace @hbomax Are you just getting the reunion shoe today in America? Canada got it yesterday, i believe. Maybe if America is just getting it today, there maybe millions of people watching/trying to watch it, so that could be the issue? Maybe?

  • STOVi_29 Stovi ⚜️ (@STOVi_29) reported

    Yo @hbomax FIX YALL SH*T!

  • reallyreaux Rep. Regina Bookman (@reallyreaux) reported

    That @hbomax app is terrible but please don’t let the @BravoTV app slide. It stays not working properly.

  • Blackwolf20194 Blackwolf (@Blackwolf20194) reported

    @angel_scented @E2TheBam @hbomax It's been so long he probably has trouble remembering it all, but it seems to involve him and the other two young men working at the Lodge. He said "I wasn't the one..."

  • AlbertaGirlTara Tara (She/Her) (@AlbertaGirlTara) reported

    @BannonRace @hbomax I check already if there was a problem to watch it today and there is no problem on to watch it.

  • Capitan00teri Theresa May (@Capitan00teri) reported

    @hbomax I’ve just now been able to rewatch GOT after that terrible ending and I’m reminded that you guys used a bully breed to play Ramsay Bolton’s “hounds.” You should have used dobermans or shepherds or black labs. Bully breeds have suffered enough. We don’t need GOT making it worse.

  • DRexTron deanrexines.eth (3, 3) 🇬🇷🇮🇹 (@DRexTron) reported

    Huge props to the UX/UI designers at @hbomax, it’s almost comically unusable

  • LolaSkyWelker Lola (@LolaSkyWelker) reported

    @HBOMaxHelp These are the same issues from months and months ago. It’s still an app that doesn’t work well and you guys are so limited in customer service you can’t offer any actual assistance instead of the customer having to do continuous trouble shooting. I know it isn’t your fault—

  • don_teague Don Teague (@don_teague) reported

    I knew I was avoiding streaming services for a reason. Day 2 with @hbomax and I'm already getting "We’re having issues connecting to HBO Max right now. Please try again." errors. I guess I shouldn't be surprised.

  • KuraiTenshi2012 Kurai (@KuraiTenshi2012) reported

    @hulu @hbomax @PrimeVideo I hope y'all don't actively help your customers get hacked and lose their accounts.

  • sujey_alanis Mof2b (@sujey_alanis) reported

    @AndJustLikeThat @hbomax This is the worst show ever. It's painful to watch. Horrible woke writing, bad acting. Disgraceful.

  • helencfernandez helenita (@helencfernandez) reported

    In 2022 I really want to read more books! Can anyone share their @hbomax login pretty please?

  • JJCarafano James Jay Carafano (@JJCarafano) reported

    The Matrix Resurrections on @hbomax terrible film

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