Halo Infinite status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Halo Infinite reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Halo Infinite users through our website.

• Matchmaking (67%)
• Online Play (17%)
• Glitches (17%)

Live Outage Map

The most recent Halo Infinite outage reports came from the following cities:

City	Problem Type	Report Time
Rémire-Montjoly	Matchmaking	1 month ago
Coatzacoalcos	Glitches	1 month ago
Le Relecq-Kerhuon	Online Play	2 months ago
Questembert	Matchmaking	2 months ago
Vevey	Matchmaking	3 months ago
Lyon	Matchmaking	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Halo Infinite Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kaliber_v (@kaliber_v) reported 9 minutes ago

  @Halo Game is great. Keeps crashing on the Keyes mission at the same spot. Fix it already. I’m not doing any work arounds. I shouldn’t have a game crash twice in the same spot. I won’t play till it’s fixed.

• 
  Jamie 🔜 #HaloFest (@Lunnzies) reported 10 minutes ago

  Long post but I’m putting my product hat on for this. Some UX/UI improvements are needed in the menu and I haven’t seen many people talk about this yet. @Halo @Unyshek Problems: 1. You are forced through the menu/skull/difficulty/gameplay adjustments in a very limiting and linear fashion. Makes choosing what to do and how to do it harder than it should be. 2. This game as the most skulls ever but they are organised in a seemingly random order with symbols being too vague to identify. 3. You don’t know at the custom screens what you are doing or how many skulls you have selected and what they are. Solutions that I could see: 1. Have the level selection, skulls, gameplay modifiers on the same screen or at least a summary of your game setup in a single place with the ability to quickly modify as you need 2. Skull sorted by alphabetical would be useful, add the names of the skulls to their tokens. Give the user a 1/38 skulls equipped summary somewhere. A sort order by type could be cool. 3. Point one solves for this. 4. Bonus: B, Circle, Esc (platform respective) should exit out all menus and dialogues/modals. This is not a consistent behaviour currently #halocampaignevolved

• 
  SHRIVES (@SHRIVES23) reported 11 minutes ago

  @Evo_Pixel @Halo @HaloSupport I managed to get it working. Same issue. I went to my login preferences for live and added an authentication method using the Authenticator app. When I went to sign in I chose sign in a different way and chose the Authenticator app

• 
  NoriyukiWorks (@NoriyukiWorks83) reported 12 minutes ago

  @Halo You never learn that the fans doesnt want "woke service" Stop putting trash modern slops in the game for trying to please "more large audience" because you just keep losing half of the audience.

• 
  John (@JohnOnTheDrift) reported 14 minutes ago

  @Halo I can’t find it. Says no longer available. Been having this issue since yesterday.

• 
  Kaliber_v (@kaliber_v) reported 18 minutes ago

  @TheStoink @Halo I agree they knew how to make an actual halo game. The remake however isn’t that bad except for the two same crashes I got on Keyes mission. Which I refuse to work around till they fix it. Overall it looks beautiful and reworking the library mission made it more enjoyable

• 
  SARAH|🦠4LIFE|❤️🦈🦅🏈💚⚾️❤️ (@scubakitten23) reported 22 minutes ago

  @ChillSpartan @notreallytoxic @Halo I haven’t either. Still waiting and the discord quest is broken and supposed to end so not sure how that is going to work.

• 
  Jon (@jstorm001) reported 24 minutes ago

  @ChrisValentino0 @Halo @XBOX Nope went all digital in 2013 . Yes I know the risk being a former OnLive gaming service member .

• 
  Devon (@BigDrizz96) reported 25 minutes ago

  @Halo you guys ******* suck I was doing the bonus missions solo on legendary and Johnson just disappeared after the 2 hunters and its broken i can't progress like why are you ***** so incompetent

• 
  cookiesNmilk (@edward5733) reported 26 minutes ago

  @Halo website doesn’t do anything after I sign in and click on redeem codes

• 
  Xi JinPoah (@YoHoeOnMaDick) reported 28 minutes ago

  @Halo Can we get a update to fix Cortanas face?

• 
  Sinkyy 🃏 (@Sink_yy) reported 28 minutes ago

  @fatiguedguy @Halo +1. Seems like it's broken

• 
  QuickToLose (@QuickToLose) reported 28 minutes ago

  @Halo I just want to play local campaign with my son and I have been trying to sign in somehow on Microsoft with two accounts. It should not be this hard to just play a game on the couch with my kid.

• 
  Etheraeon Official (@etheraeo_music) reported 32 minutes ago

  @barisic_ig33448 @XBOX @Halo The first time I played, I felt too, that was not fun or impressive. Some years later, I have another shot, and boy, I was really wrong. The problem with the original, is the beginning, a little too slow and with little impact. But by the end, it feels great and a classic.

• 
  Dakota Reflex (@DakotaReflex) reported 33 minutes ago

  @UnrealEngine @Halo yeah tell us all about that trash engine and its performance issues

• 
  Daniel Rivera (@TheDonDolla91) reported 35 minutes ago

  @Halo It's still not working

• 
  Michael (@Michael_Jambor) reported 35 minutes ago

  @Evo_Pixel @Halo @HaloSupport I got it right now, it's actually stupid because if you can't login,you can't get trophies

• 
  achierts (@Artasdraxh) reported 37 minutes ago

  @Halo Pls fix the glitches in the game. Slow texture load, and if I got killed by the covenant — chief’s body just disappears

• 
  Youngy84 (@Stevenyoung27) reported 39 minutes ago

  @Halo Can you fix the achievements not unlocking please???

• 
  🇺🇸 DuNkiN' DoNaLd💥 (@DunkinDonalds_) reported 39 minutes ago

  @coreycosta123 @Halo Ok. But i’ve seen more people complaining of the character models, so they should fix them first.

• 
  Jamie 🔜 #HaloFest (@Lunnzies) reported 45 minutes ago

  Long post but I’m putting my product hat on for this. Some UX/UI improvements are needed in the menu and I haven’t seen many people talk about this yet. @Halo @Unyshek Problems: 1. You are forced through the menu/skull/difficulty/gameplay adjustments in a very limiting and linear fashion. Makes choosing what to do and how to do it harder than it should be. 2. This game has the most skulls ever but they are organised in a seemingly random order with symbols being too vague to identify. 3. You don’t know at the start game screens what you are doing or how many skulls you have selected and what they are. In the screenshot below I can start the game but I have no idea what I’m playing. Solutions that I could see: 1. Have the level selection, skulls, gameplay modifiers on the same screen or at least a summary of your game setup in a single place with the ability to quickly modify as you need 2. Skull sorted by alphabetical would be useful, add the names of the skulls to their tokens. Give the user a 1/38 skulls equipped summary somewhere. A sort order by type could be cool. 3. Point one solves for this. 4. Bonus: B, Circle, Esc (platform respective) should exit out all menus and dialogues/modals. This is not a consistent behaviour currently #halocampaignevolved

• 
  Cap’n KaBa (@capnkaba) reported 53 minutes ago

  @mrgreencastle @Mothkyng @Halo Bold of you to assume the next Halo MP won’t be another F2P live service game

• 
  Superior (@xboxUserAxe) reported 55 minutes ago

  @Halo YO ARE YOU ******* GOING TO FIX THE HIDDEN BLADE DISCORD QUEST NOT ******* APPEARING????

• 
  Daniel Rivera (@TheDonDolla91) reported 55 minutes ago

  @Halo The Discord " Hidden Blade " skin is broken just give everyone the skin

• 
  💩 alex ⚽ (@aakelly20) reported 57 minutes ago

  @XBOX @Halo I’m not playing until they fix the bug that’s keeping the achievements from popping. I don’t wanna have to do everything again.

• 
  JayTechTV (@TheRealJTV4K60) reported 60 minutes ago

  @Halo Please fix this discord quest It's not available when you click the link I've been trying since yesterday along with thousands of other gamers that desperately want to wear this skin

• 
  Evolution Pixel (@Evo_Pixel) reported 1 hour ago

  @Michael_Jambor @Halo @HaloSupport I physically cannot even get to that screen, it goes in a loop for me of trying to log in, do all the login information and then fails. Then back to the “press x” screen

• 
  Daylife (@PotatoSaladMix) reported 1 hour ago

  @ChrisValentino0 @Halo @XBOX That will not work when severs have issues. Peak!!!

• 
  Glitch (@_glitch_in) reported 1 hour ago

  @Halo Cross platform is really bad! Getting connectivity issues all the time.

• 
  Cadriel Omega 💫 (@Omega405ogp) reported 1 hour ago

  @dangjohnson__ @amazon @Halo Well the upside-down thing is more of a manufacturer error not Amazon But this is always bs when the case is damaged