Halo Infinite

Is Halo Infinite down?

Problems detected

Users are reporting problems related to: matchmaking, online play and sign in.

Halo Infinite is a first-person shooter game developed by 343 Industries and published by Xbox Game Studios. It is the sixth main entry in the Halo series with the multiplayer portion of the game being free-to-play.

Problems in the last 24 hours

The graph below depicts the number of Halo Infinite reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Halo Infinite Outage Chart 07/18/2024 19:35

July 18: Problems at Halo Infinite

Halo Infinite is having issues since 08:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Halo Infinite users through our website.

  1. Matchmaking (37%)

    Matchmaking (37%)

  2. Online Play (33%)

    Online Play (33%)

  3. Sign in (22%)

    Sign in (22%)

  4. Game Crash (6%)

    Game Crash (6%)

  5. Glitches (3%)

    Glitches (3%)

Live Outage Map

The most recent Halo Infinite outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoMonterrey Online Play
MexicoXalapa de Enríquez Sign in
ColombiaBogotá Matchmaking
United StatesSalt Lake City Online Play
EcuadorCuenca Matchmaking
United KingdomBromley Matchmaking
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Halo Infinite Issues Reports

Latest outage, problems and issue reports in social media:

  • TheNamessJT TheNamesJT (@TheNamessJT) reported

    @Halo My issue with mcc is, I can't no life it to unlock everything. I wish they had a daily login reward or they gave season points to players who actively play campaign or multiplayer based on time spent in said mode not tied to challenges. Some of us just don't want to do challenges

  • slayeragamon jason bryan (@slayeragamon) reported

    @GameStop @Halo @Xbox GameStop, really need you to stop promoting the sale of this stuff when it simply cannot be ordered as a Pro member due to poor website upkeep. Fire the team and get some “pros” to fix the experience.

  • OCPenguins OCPenguins (@OCPenguins) reported

    @GameStop @Halo @Xbox Was able to get mine, although it took like 10 minutes of reloading the page and trying. Gamestop really got slammed with traffic for this. I'm just glad I got something I wanted for MSRP, so no it's not just scalpers that get these things. Their website just has issues

  • Ghostdyn Nick Gonzalez (@Ghostdyn) reported

    @GameStop @Halo @Xbox You guys need to seriously fix this for tomorrow’s big drop.. I have recommended so many people to purchase a power up pro membership for them to have a better shot at scoring a console just to have your damn site bugged. This shouldn’t happen to all of us members…

  • Shike116 Shike16 (@Shike116) reported

    @GameStop @Halo @Xbox I was able to snag one no problem! Thanks Gamestop, can't stop won't stop!

  • devothesavage Devo (@devothesavage) reported

    @GameStop @Halo @Xbox GameStop fix your website before you launch something I refreshed like 30 times and still said not available I click your link then ohhh it’s somehow available 😡🤬😡🤬😡

  • CuteGreyWolfy 🐾Anton The Wolf🐾 (@CuteGreyWolfy) reported

    @Halo Will this update fix Seasons when I select Custom & Career? It was offline and I couldn't spend my Season points.

  • parkerbegale Parker Begale (@parkerbegale) reported from Charlotte, North Carolina

    @GameStop @Halo @Xbox Every time I sign in it says not available???? But it says pre-order before I sign in 🤔

  • DanMack_82 admiral605 (@DanMack_82) reported

    @Halo I noticed no update for the campaign split screen crash on Delta Halo in remastered Halo 2. No one has ever addressed this question in any forum I could find. Are you guys even aware of it? I do appreciate all your hard work, this problem just plagues me.

  • SithTrainer SithTrainer (@SithTrainer) reported

    @Halo Fix the season exchange please! Its a known issue on reddit where it goes offline and you can't redeem any of your points except for the daily rotating items. Very annoying. 😭 PLEASE FIX THIS BEFORE NEXT SEASON

  • PotatoAndSickle PotatoAndSickle (@PotatoAndSickle) reported

    @SithTrainer @Halo A fix is coming in the next season

  • NoirChief117 Noir Chief (@NoirChief117) reported

    @Jazwares @HaloGear @Halo I'm still waiting for a call back about my missing piece from one of your figures. It is a factory issue and it hasn't been addressed yet and I'm rather disappointed i spent $20 on a figure that is missing an essential part of his armor.

  • GuaranteedBears Probably A Bear (@GuaranteedBears) reported

    @Deus0w0 @MadMaddie207 @Halo It was supposed to be added with the launch of this season, but saw a delay because of the various pathing issues they had during the flight. They would spawn and then just stay at the spawn point, from my own experience in the flight. I'm sure there was more issues too.

  • joseangellujan1 iMulTiPleX (@joseangellujan1) reported

    @GameStop @Halo @Xbox This whole thing is bullshit. so many of us went thru and got pro accounts for this, for it to not even give us an option to buy that’s dumb as ****. **** GameStop and their broken *** website

  • xenotech5 Cole Eubanks (@xenotech5) reported

    @TheBSPolice @BadTasteFPS @Halo Ive actually messed with the halo 2 engine quite a bit. That engine is actually so unstable im amazed halo 2 works at all.Check out infernoplus on YT he goes into pretty good detail about how much hell it is to even get working. That engine might be causing issues for new content

  • Davidssj5lv86 David Edwards (@Davidssj5lv86) reported

    @GameStop @Halo @Xbox Not working

  • _ezcargo_ ez (@_ezcargo_) reported

    @Xbox @Halo yet I still can't play through the campaigns coop because my buddies and I are dropped before we even start the game. I thought you guys fixed your online issues? LOL

  • Tylerpoet92 Tyler (@Tylerpoet92) reported

    @GameStop @Halo @Xbox Not working

  • McSayori MC (Just Sayori) (@McSayori) reported

    @TheBSPolice @GrimsyPie @Halo It's a good thing Halo 3 is completely functional on console and doesn't have any issues such as crushing but I'm sure if it did they would fix it because doing otherwise would just be stupid

  • William94018546 William (@William94018546) reported

    @GameStop @Halo @Xbox And once again it doesn't show the preoreder button unless I'm logged out. Fix this

  • javxierm Jav (@javxierm) reported

    @K_Y_Bob @Xbox @Halo Halo 5 yes. But Infinite wouldn’t make sense to me since it’s going to be its own stand alone live service 10 year game similar to Destiny. They should do that for Gears of War franchise personally.

  • RatedBest2 RatedBest (@RatedBest2) reported

    @GameStop @Halo @Xbox Still the same issue preordering. Where if signed in. It says not available. But signed out. Saya preorder. WTF.

  • TinPanAlley Anthony (@TinPanAlley) reported

    @Xbox @Halo Put some respect on Chakas name.. he’s just having some trouble readjusting to people after century or 20

  • LRDrummie Paul Baxter (@LRDrummie) reported

    @GameStop @Halo @Xbox Is there anyone else dropping the Xbox console. The GameStop site and app is truly horrible. They should be ashamed. The only thing worse is their customer service dept. whoever is in charge should be fired instantly.

  • RW_Hardin Wes Hardin (@RW_Hardin) reported

    @GameStop @Halo @Xbox Based entirely on all of the other tweets about this, I'd say you have some major issues that you need to address. And amazingly, the scalpers still end up with the limited supply of items and selling them on other sites. Good job making sure normal customers get ******.

  • Palomsexy PalomP (@Palomsexy) reported

    @GameStop @Halo @Xbox Still says unavailable for me. Same issue with the limited edition consoles yesterday 😕

  • nbhcampinc twitch (@nbhcampinc) reported

    @Xbox @Halo When did u fix mp ?

  • LegallyAutumn Autumn Johnson (@LegallyAutumn) reported

    @GameStop @Halo @Xbox Same problem as yesterday...from the first click. Really losing hope here.

  • Major1940 Major1940 😷 (@Major1940) reported

    @GameStop @Halo @Xbox Hmm. It only attempted to work after I learned 20 minutes into this drop that it will only allow you to pre-order if you have another item in your cart. That worked, until I got to the confirm order screen. It said there was an error but it put a pending charge on my card.

  • CityWok7 CityWok (@CityWok7) reported

    @GameStop @Halo @Xbox Not working on the east