Halo Infinite

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Halo Infinite is a first-person shooter game developed by 343 Industries and published by Xbox Game Studios. It is the sixth main entry in the Halo series with the multiplayer portion of the game being free-to-play.

Problems in the last 24 hours

The graph below depicts the number of Halo Infinite reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Halo Infinite Outage Chart 10/22/2024 05:45

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Most Reported Problems

The following are the most recent problems reported by Halo Infinite users through our website.

  1. Matchmaking (49%)

    Matchmaking (49%)

  2. Online Play (33%)

    Online Play (33%)

  3. Sign in (14%)

    Sign in (14%)

  4. Glitches (4%)

    Glitches (4%)

Live Outage Map

The most recent Halo Infinite outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceStrasbourg Matchmaking
GermanySonneberg Sign in
United KingdomBirmingham Sign in
ColombiaTurbo Glitches
MexicoSantiago de Querétaro Online Play
EcuadorRiobamba Matchmaking
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Halo Infinite Issues Reports

Latest outage, problems and issue reports in social media:

  • lilghom lilghom (@lilghom) reported

    @Halo @HCS Hey, recently Ive been in a scary mental space, and I’m posting here to distract myself from bad things happening. I wish I could tell people irl how I feel but they don’t take my problems serious, maybe strangers will, idk.. I’m Just typing this over and over to do I feel better

  • MelloLE_ Logan E (@MelloLE_) reported

    @Halo @HaloSupport ive been loading into a btb match for 30 minutes now. and I used a double xp boost. any update on when you're gonna fix btb?

  • Primed_Thor Primed Thor 🇺🇸 (@Primed_Thor) reported

    In my last two ranked games of @Halo Infinite, three people have left/disconnect a ranked game for whatever reason. I shouldn't be forced to use the xbox reporting system. There needs to be a in game reporting option. It's not a great experience when your teammates leave #Halo

  • RossMaintains RossMaintains (@RossMaintains) reported

    3 matches back to back i did not have a full team.....@Halo fix your game.....

  • i5ki_Wizard 5k Wizard (@i5ki_Wizard) reported

    Holding @Halo's servers hostage until they fix the ranking system

  • ultimateagent ultimateagent (@ultimateagent) reported

    I love @Halo #HaloInfinite but good lord. This game isn’t fun that much rn multiplayer wise. It sucks to say that but it’s true. When I can’t melee someone cause it’s so broken or kill somebody when i got a head start with my bullets and didn’t miss and die first……

  • _JacobTheBear_ Steve James (@_JacobTheBear_) reported

    AR starts on FFA is just the worst.. pls fix @Halo.

  • i5ki_Wizard 5k Wizard (@i5ki_Wizard) reported

    @Halo FIX THE ******* RANKING SYSTEM. WHY AM I DIAMOND PLAYING WITH SILVER 1 PLAYERS AGAINST ONYX PLAYERS!?!?!? EXPLAIN

  • FlamingZebra63_ Starkey Alpha (@FlamingZebra63_) reported

    @Halo im connected to the internet and can play other games online, yours says "no internet" for some reason... any fix?

  • hockytemper HT (@hockytemper) reported

    @HCS @Halo @Twitch There’s not even an option to login to halo waypoint. Not that I can find anyway. Any help?

  • BenBartholomew2 Bigben1542 (@BenBartholomew2) reported

    🤔 Has anyone else been experiencing SEVERE frame rate issues on #HaloInfinitecampaign? I'm running an AMD 6700 XT and a Ryzen 7 3800X and I'm literally only getting 1.6 FPS on average (So says Radeon Software) at the lowest settings. @Halo @HaloSupport

  • DZabros ZA (@DZabros) reported

    @Halo having massive FPS issues on my series X. I was playing for multiple days on 4K at 120fps. One day it just started to drop from 120 to 60fps rapidly in quality mode and was unplayable. Somehow it fixed itself a day later and now back to same issue.

  • LordLynkz LordLynkz (@LordLynkz) reported

    When your game has reported random crashes during ranked matches as a known issue... maybe work on a force rejoin or Rejoin or take penalty option #HaloInfiniteMP @Halo

  • 2R_Shinku Shinku (@2R_Shinku) reported

    @Xspearo1 @Halo There are headshot multipliers and they're stupid on weapons with random spread like the AR and shouldn't exist. The grenade problem isn't an issue of capacity, it's because there's no friendly fire so people spam grenades with no regard to collateral damage.

  • Blackflash22 LeGrand🇬🇳🇺🇸 (@Blackflash22) reported

    @KingPhoenix443 @Halo When I try to load my save, the countdown goes from 3 to 0, then nothing happens. Before that trying to launch the game opened the Microsoft store. It’s huge issue.

  • Gr33nB34NZ Twitch.TV/Gr33nB34NZ (@Gr33nB34NZ) reported

    @KelloggsUS @Pringles I’ve submit 4 receipts now for 6-12 cans of Pringles purchased in exchange for @Halo #2xp codes as advertised and I haven’t received a confirmation, denial, notification or a single gat-dang point to put towards even one reward. Please fix! It’s been a week.

  • bartomeu007 Bartomeu007 (@bartomeu007) reported

    @HCS @Halo @Twitch Can't claim it even gamepass items it says 303 error

  • mitchisfamous Mitch🤘🏻 (@mitchisfamous) reported from Visalia, California

    @Halo fix your goddamn game

  • ojdefdidit ojdefdidit (@ojdefdidit) reported

    @Halo Fix the exploitative store and people will play the ******* game

  • yaboiprometh3us PROMETH3US (@yaboiprometh3us) reported

    @Halo can you fix your ******* game! i cant play because it constantly says i have packet loss when my connection is fine! I have lost so much elo because of this **** #Halo #HaloInfinite #HaloInfiniteMP

  • Sicknds Russell (@Sicknds) reported

    Been playing @Halo since day 1 and infinite as of right now, the most broken one I've played. Constantly getting shot through walls and shot registrations is broken as hell. @HaloSupport fix your damn servers as well. Let us choose our servers like MCC

  • LukeTedesco Luke Tedesco (@LukeTedesco) reported

    @Halo Why is it that whenever I complete a "get a kill with x gun that you suck with" it never counts? Then I get into another game, struggle to get another kill, and then I crash. Fix this crap.

  • daniibogaming ❄️ 𝔻𝕒𝕟𝕚𝕚𝕓𝕠 🎄 (@daniibogaming) reported

    @Halo Yo! I redeemed the "got milked" nameplate a few day ago. Profiles are linked, but there is no nameplate in my inventory and as I saw in the comments on YT and Twitter I am not the only one with this issue. So can you pls fix it? 👀

  • williamlarssn William Larsson (@williamlarssn) reported

    @RamosRamos1212 @Halo @HCS I think the main issue is that the projectiles are too slow. You are supposed to burst the enemy and then finish them off with a headshot but that only really works at short range most of the time

  • 2R_Shinku Shinku (@2R_Shinku) reported

    @Xspearo1 @Halo There are headshot multipliers are they're stupid on weapons with random spread like the AR and shouldn't exist. The grenade problem isn't an issue of capacity, it's because there's no friendly fire so people spam grenades with no regard to collateral damage.

  • IDstump84 Daniel Johnson (@IDstump84) reported

    @OGMonkeyboyJ @Halo Thanks for the reply but it looks like one of three things I'm able to do, currently in open map and I can't upgrade two of the things on offer. Just the grappling thing. It's a known issue (saw it yesterday in a post from devs) I just need to wait I think.

  • Jordica90 Jordan (@Jordica90) reported

    @paperknight64 @Halo Weirdly, I've not had too much trouble with hunters in this game. Fully upgraded shield wall is pretty OP.

  • ShinMarudayo ShinMaru⛰🐠 (@ShinMarudayo) reported

    @HCS @Halo @Twitch before the new drops, where is my got milked nameplate claimed it three days ago many of the players has the same problem but you didn’t make any announcements do you recognize this problem?

  • Vividhsv1 Vivid Conlin ♉ (@Vividhsv1) reported

    @Halo a lot of server issues causing unplayable games. Bxb needs to simply go... and grenades need to be figured out... starting a game with 6 grenades being thrown from spawn is tiring at this point. Put a 10 sec cool down before they can be used at the start of each match...

  • rozeyposie_jpg 🥀 (@rozeyposie_jpg) reported

    @Halo please fix campaign crashes. it literally shuts my Xbox off in the first mission.