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Halo Infinite is a first-person shooter game developed by 343 Industries and published by Xbox Game Studios. It is the sixth main entry in the Halo series with the multiplayer portion of the game being free-to-play.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Halo Infinite reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Halo Infinite. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Halo Infinite users through our website.
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Matchmaking (67%)
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Online Play (33%)
Live Outage Map
The most recent Halo Infinite outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Minneapolis |
Online Play | |
 Veracruz |
Matchmaking | |
| Dallas |
Matchmaking | |
| Florissant |
Matchmaking | |
| Charlotte |
Online Play | |
| Campeche |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Halo Infinite Issues Reports
Latest outage, problems and issue reports in social media:
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Derwin Freeman
(@DerwinFreeman) reported
Am I the only one who’s Xbox completely shuts off when the mcc crashes I load the game back up and I’m banned like I’ve had this issue for years I’ve even had different xbox @HaloSupport @Halo
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Vinta
(@Vintasticvinta) reported
@CrazyJuan77 @HaloSupport @Halo If you haven't tried this you could always set your Xbox to disable cross platform play. Here's to this fixing your matchmaking problems.
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Jedi
(@Jedi_HCS) reported
3 matches 3 lag-outs from teammates still losing 10 though? Is there a time decay for losing 5 csr or 10 and when can we get a rejoin? @Unyshek @Halo
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Somantyx
(@Somantyx) reported
Let my mom play on my wife’s username to try halo after not having played it since CE and of course she had trouble (hasn’t played Xbox in 25 years) and it banned my wife’s account for “unsporting play” because she did bad. …the hell @Halo. #haloinfinite
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KingRatPartyPat
(@KingRatPartyPat) reported
@sacrediconpod (1) It being an actual GaaS. Destiny is the epitome of a mainstream live service game. Personally, I find the Destiny gameplay loop repetitive and tedious, meanwhile I’ve logged an ungodly amount of time on @Halo’s comparatively meagre offering.
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Halcyon Promotions
(@PromoHalcyon) reported
@HaloSupport @Halo Can y’all please fix online multiplayer
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Adam Unknown
(@Adam6992) reported
@The_REAL_Fawkes @Halo Yes I did I told them to fix their network and spawn system.
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efan
(@efan_sbastian) reported
@Somantyx @Halo Prefer you explore the service of EBEN_CYBER on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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DarthGamer73
(@DarthGamer73) reported
@Halo There is absolutely zero reason to play this game on console anymore! The PC accuracy of Auto Rifle/Pistol combo has broken this game far more than anything I have seen since it’s inception! PC player’s need to be separated from console player’s period! #PCHackingCheaters
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leopoldo aguayo
(@s538_aguayo) reported
@HaloSupport @Halo fix the servers
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leopoldo aguayo
(@s538_aguayo) reported
@Halo @MegaConstrux fix the ****** servers
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Mark Jones
(@MarkJon34859307) reported
@Halo Hey 343, if youre going to have the MCC disconnect me and my wife from eachother in halo 2 every 5 mins despite sitting next to eachother, maybe allow us to load from checkpoints? How do you people still have jobs?
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NXS Flaco Forges
(@Stephen_Flaco) reported
@EthanHibbs9 @Halo That’s an interesting thought…. I was able to fix the issue by using an old version of the map but I’ll keep this in mind
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Ethan Hibbs
(@EthanHibbs9) reported
@Stephen_Flaco @Halo If you have any prefabs make sure you un-group them. I have had countless errors on my maps before that are purely cause of my prefabs (even if you didn’t hit the prefab limit)
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Change The World
(@HisWordMyLife7) reported
@Halo can you try to fix the melee mechanic?
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Ibrahim
(@iibra_hxm) reported
@MintBlitz Not until they fix toggle aim and separate it from the ads button @Halo @XLR8_LIVE
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littlefatmonkey
(@jpkrempetz) reported
@Halo I'm reaching for the MCC... where's the campaign live service at? Where's the DLC?
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Halcyon Promotions
(@PromoHalcyon) reported
@Halo Please fix online multiplayer
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💀🦇🎃Fallenpetal/ SyNcTheVoice🎃🦇💀
(@SyncFatal) reported
@mazisaac2 @Halo @MegaConstrux Which problem you having? Stickies not so sticky? Or perhaps the one nade 30,000 explosions? Or the insta explode grenade? Or nades killing you through cover? Or how about the invis nade?
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DGK
(@DGK61480086) reported
@SeaOfThieves @Halo Your game is down again pls fix it
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Rob Mart
(@Rob_mart08) reported
@Halo @HaloSupport @XboxP3 you should takes serious the big problem with Halo MCC, there are some pc users who are using cheats or mods... Don't know what the hell are they using... they are ruining the great halo game... I used to play heavy halo 3 btb and they can't be banned
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Doctor D0M3
(@Doctor_D0M3) reported
@MuteDevil @Halo @SeaOfThieves You're nitpicking because MS put A LOT of funds into Halo, 343 didn't manage it properly and many devs got cleaned out to fix the game, MS already put money into marketing and collabs, seems to me you want a reason to hate Halo, I hate Infinite but I'm being sensible about it
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George Cassidy
(@TheAnarki3) reported
@Halo the game will crash every 4 - 5 matches. I'll be sent back to the Xbox dashboard. I've tried to get back into halo since halo 3. I did not expect this **** show. Put a good 3 month in and it's crashes, lag, hits not registered. Went from the best multiplayer to the worst.
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WorgRider
(@WorgRider) reported
@Halo What's up with BTB maps? My frame rates are below 20 when ever the map starts loading. I've been playing BTB for almost a year with now without frame rate problems until last week. All other maps I get my usual 60fps. Been using Geforce 980 with optimized settings.
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JoelCalibur
(@CaliburJoel) reported
@Halo I cannot find a fix for ranked crashing constantly. Can play other game modes and as soon as I jump on ranked on PC is crashes within 5 minutes. Cannot get a ranked game. What the literal hell?
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Kyle Cleary
(@kylecleary117) reported
@HaloSupport @Halo You guys need to fix the problem that says we are offline even when we are online
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Connor Campbell
(@WellDressedGing) reported
@HaloSupport @Halo Does this update make me play 15 slayers in a row in ranked arena? Fix your trash game!
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Robert Becker
(@Mcgeezakz) reported
@Stephen_Flaco @Halo Prefabs and duplicated script brains are buggy right now.Ive also seen nav mesh give people problems on mire so not sure about other levels.I wont be on until Monday night but I'll give it a look too and try to troubleshoot a bit.
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Anvil
(@Chaotix321) reported
@SeaOfThieves @Halo yeah so we can look as broken as the blunder
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Jesse
(@Jesse65353030) reported
@Halo Great now fix the BR75 that you ruined