Halo Infinite

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Halo Infinite is a first-person shooter game developed by 343 Industries and published by Xbox Game Studios. It is the sixth main entry in the Halo series with the multiplayer portion of the game being free-to-play.

Problems in the last 24 hours

The graph below depicts the number of Halo Infinite reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Halo Infinite Outage Chart 01/11/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by Halo Infinite users through our website.

  1. Matchmaking (44%)

    Matchmaking (44%)

  2. Online Play (22%)

    Online Play (22%)

  3. Sign in (11%)

    Sign in (11%)

  4. Glitches (11%)

    Glitches (11%)

  5. Game Crash (11%)

    Game Crash (11%)

Live Outage Map

The most recent Halo Infinite outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesDallas Matchmaking
United StatesFlorissant Matchmaking
United StatesCharlotte Online Play
MexicoCampeche Glitches
ColombiaBogotá Sign in
MexicoVeracruz Matchmaking
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Halo Infinite Issues Reports

Latest outage, problems and issue reports in social media:

  • Frenaris Frenaris (@Frenaris) reported

    @HaloSupport @Halo Can’t even sign in 🤔

  • Lhumierre Lhumierre, Everywhere. (@Lhumierre) reported

    So, is the Halo Waypoint crashed or something? First it wouldn't allow any sign in and now it just straight up doesn't load. @XboxP3 ? ? ? @Halo ?

  • Shearouttaluck Koleena Shear (@Shearouttaluck) reported

    @Halo No worries guys its just a 502 error. Just let them take their time. Its gonna be busy.

  • Wrath419 Juan Shot (@Wrath419) reported

    @MBubfish @Splitgate @Halo Zero issue with the beta of Halo communications.

  • 2brainTommy 2brainTommy (@2brainTommy) reported

    @Halo Can we get like...another week to play? Can't login or download

  • AlexEarley Alex Earley (@AlexEarley) reported

    @NorthernJac @Halo its not working on anything rn the site and everything is down to mass overflood of people going to get their keys etc

  • MasterLINK657 Mr. Hollywood (@MasterLINK657) reported

    GOD ******* DAMN IT @Halo FIX YOUR GOD DAMN WEBSITE

  • chrisssypoooooo 𓅓 (@chrisssypoooooo) reported

    @Halo FIX UR WEBSITE

  • SuperSonicBoom Adam Goodwin (@SuperSonicBoom) reported

    @Halo So now you need to fix the website 🙄

  • Crazy3r64 Crazy (@Crazy3r64) reported

    @shiin0bii @MattHeyDucks @Halo Did restarting your xbox fix the pending issue?

  • Jokroast copyrighted_name (@Jokroast) reported

    @Reaper_Gz @_HuckleberryJim @Halo They must have ran into issues with the servers seeing as how it is like 8 PM EST, 7 PM PST rn

  • CheetoCornell Cornell Cheeto (@CheetoCornell) reported

    @Halo @ske7ch On Xbox Insider Hub on my Series X, it says I have joined the "Halo Infinite - Insider" but it is stuck on "pending." It has not given me a download or a terms of service to accept

  • eccopilled xeela (@eccopilled) reported

    @Halo @ske7ch fix the damn website lmfao please

  • DirtbikerPlay11 Ryan Land (@DirtbikerPlay11) reported from Cedar Rapids, Iowa

    @Halo Waypoint says error when I try to load into it and on my Xbox it still says pending? I’m confused on what’s happening

  • JerryAllen1991 Jerry (@JerryAllen1991) reported

    @Halo fix ya website im trying to sleep

  • Jebz96 Jebz96 (@Jebz96) reported

    @Halo @ske7ch Hi can you fix the controls in halo infinite their really clunky

  • JadenGator5 Master chief (@JadenGator5) reported

    @ahungoverbaby @Halo Same problem

  • ChiefsBack117 Chief (@ChiefsBack117) reported

    @Halo Try to fix waypoint too lol sheesh

  • zombie_dasher Alex Bailey (@zombie_dasher) reported

    @KeanuIsMyDad @ASavage117 @Halo Still not enough of an issue to extend the time

  • m0dSk_ Beto Gonzalez (@m0dSk_) reported

    @Halo Fix Waypoint and never use a website for the next beta codes

  • xsellcior xsellcior (@xsellcior) reported

    @Halo @ske7ch Trying to open the game on steam just results in an instant crash after a black screen with 3 dots in the top left of the screen

  • ItzEmoneyyy Liam (@ItzEmoneyyy) reported

    @HCS @HaloSupport @Halo Any fix for the pending error on Xbox!

  • jessee_la Jessee La Force (@jessee_la) reported

    @HaloSupport @Halo so i got the email but when i log into waypoint and click insider it makes me sign up again anyone had this problem

  • MexMartianMan Art Simpson (@MexMartianMan) reported

    @Halo The "pending" appears on mine too, is it something bad or it'll just fix later? @HaloSupport

  • KingRoaster101 Matt Whiteman (@KingRoaster101) reported

    @Halo I'm kind of confused as to why you didnt just include the code via xbox or steam through email. Would have prevented a website crash.

  • MiguelR84101746 Miguel Rueda (@MiguelR84101746) reported

    @Halo Just Fix waypoint

  • Hangman_Tex Coy O'Malley (@Hangman_Tex) reported

    @Halo Should've just emailed our download key instead of us having to rely on your broken website... and yes it's been broken for a long time...

  • BmDiDio DiDio Brendo (@BmDiDio) reported

    My Halo Infinite Insider app is stuck on “pending” with no movement whatsoever. Is this due to the volume of people attempting to get in at the same time or are there certain fixes I can attempt in hopes of resolving the issue? @Halo

  • bullognia aw shucks ✊🏿 BLM (@bullognia) reported

    @BonaFideHiro @ScottK0109 @Halo You do know that the website is broken, right?

  • heroism___ Hero (@heroism___) reported

    @Halo Fix your website.