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Halo Infinite is a first-person shooter game developed by 343 Industries and published by Xbox Game Studios. It is the sixth main entry in the Halo series with the multiplayer portion of the game being free-to-play.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Halo Infinite reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Halo Infinite. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Halo Infinite users through our website.
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Matchmaking (50%)
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Online Play (25%)
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Sign in (13%)
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Glitches (13%)
Live Outage Map
The most recent Halo Infinite outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dallas |
Matchmaking | |
| Florissant |
Matchmaking | |
| Charlotte |
Online Play | |
 Campeche |
Glitches | |
 Bogotá |
Sign in | |
| Veracruz |
Matchmaking |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Halo Infinite Issues Reports
Latest outage, problems and issue reports in social media:
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dylan
(@dyllychu) reported
I don’t know what the problem is. Can you help me? @halo @HaloSupport
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Timothy Risch
(@risch_timothy) reported
@Halo please fix the constant "unstable packet loss"
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Baby Wiggs
(@baby_wiggs) reported
@Halo not sure what the problem is with halo mcc but yall have a serious issue with the game deleting maps on its own. Spent over 60 hours making this battle royale map and its just gone. Great game guys
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Sam
(@MooncakeTS) reported
I’ve left every game you idiots match me in, why do you think anyone wants to play 200ms. Nothing works, no guns register, absolutely NOTHING works. You’re killing your own population, fix it already. @halo
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CJ 🇵🇷
(@xKqnekiii) reported
so when are yall gonna fix the massive issues with the game or are yall just vibin over there while we go through the biggest mental stress of our lives @Halo
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Ryan D'Ercole
(@OGDerc) reported
@Halo you guys should come up with a voting system and let us vote on future updates many of us don't want a new gun or new playlist and would rather have you fix what's already in game
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Tacw0lf
(@Tacw0lf) reported
@Halo major packet loss issues at all hours in the day. Trying to grind for the weekly reward and having a lot of trouble getting consistent gameplay. Any idea on this - no other issues with other online games or platforms.
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Dre 🇵🇷
(@AdamantDre) reported
@Halo @HCS You know the disconnect is bad between actual players and this company when they keep forcing these dumb watch-to-earn unlocks
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Das Mouse
(@das_mouse) reported
@Halo “We don’t have a solution to your problem. This ticket is consider closed.” -343 Industries
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DOES IT HAVE OFFLINE BOTS?
(@offlinebots) reported
@HaloSupport Infinite's offline custom games are still broken and will not function at all. It's been 4 updates now since it's been a 'known' issue. Are offline players not a concern anymore @Halo ?
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Das Mouse
(@das_mouse) reported
@Halo @HaloSupport “We don’t have a solution to your problem. This ticket is consider closed.” - 343 Industries
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Das Mouse
(@das_mouse) reported
@Reiku78 @Halo @HCS “We don’t have a solution to your problem. This ticket is consider closed.” -343 Industries
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Das Mouse
(@das_mouse) reported
@MrBiggjangles @Halo @HCS “We don’t have a solution to your problem. This ticket is consider closed.” -343 Industries
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Chuck
(@_ChucksLife) reported
Cmon @Halo fix the fn game play.
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Andrew Meredith
(@AndrewW04266349) reported
@KairanPhoenix @Halo @HCS I assume your referring to the cases the contain cosmetics in the campaign and I got all of them in normal 100% and had no issue
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🌶 Chase Lazration 🌶
(@NotEpimethean) reported
IT CONNECTS AND NOTHING HAPPENS @Halo FIX YOUR GAME
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GreenSlothGaming
(@SlothOfGreen) reported
@eldegold @Halo Damn, must just be a skill issue then ;)
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🇺🇸Screenshots.Halo
(@screenshot_halo) reported
@vossmosisx @E_Woodward91 @Halo … their population, seeing as they are equally, if not more popular, on other platforms like PC, whereas this is 90% of Halos pop. So in conclusion the brand new Xbox flagship title can’t beat out 25% of the population of other live service games that are a decade old.
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matthew summers
(@matthew28276134) reported
@Halo another problem if you buy the hcs offerings you cannot add any emblems,kill effects amoungst other things as it will alter the colour you bought to default. this needs to be corrected.
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Das Mouse
(@das_mouse) reported
@Halo @AMD @Caseking “We don’t have a solution to your problem. This ticket is consider closed.” -343 Industries
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Das Mouse
(@das_mouse) reported
@Halo @PixelatedVicka “We don’t have a solution to your problem. This ticket is consider closed.” -343 Industries
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Marcus morin
(@marcusjr0) reported
@Halo @HCS No even a service record…. Co op campaign… what’s happen to halo it’s really sad…
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JC
(@QUADxSH0T) reported
So... I'm onyx and my girl is silver 4.... we would like to play ranked games together but we cant?!?!?! WTF is going here? I understand ppl who surf but the fact you won't let me play with my girl is an issue. Fix it. This is bullshit @halo @Tashi343i
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UL7RA
(@UL7RA) reported
I spent nearly six hours this weekend trying to get @Halo Infinite to work on my PC. I followed both the trouble shoot guide on Xbox's and Microsoft's sites. Countless YouTube tutorials, reset my DNS & Network Settings, opened ports on my router, etc. and still cannot connect.
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Das Mouse
(@das_mouse) reported
@Halo @HCS “We don’t have a solution to your problem. This ticket is consider closed.” -343 Industries
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DeathMetalPigeon
(@DethMetalPigeon) reported
@Halo @AMD @Caseking Like what are you even doing to fix this game? Nearly a year after release and it's gotten worse. Guys I'm sick to death of getting shot through walls by people who should have died already after getting hit by two frags and a melee. Stop working on armour and fix the servers.
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Sal
(@SalaG117) reported
@Halo @AMD @Caseking Hey can we get servers that dont give me lag? 🙃
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Michael Anthony
(@MadMikeWillEatU) reported
I've been spending the last couple of days playing @Halo Infinite on the Xbox Series X... It is awful. Tons of input delay, desync issues and etc. It is almost unplayable.
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Robert O'Brien
(@Koruupt) reported
@Halo @HCS Fix the progression system mate
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Adams
(@Adams49902074) reported
@Halo fix your game, the connection is HORRIBLE