Halo Infinite

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Halo Infinite is a first-person shooter game developed by 343 Industries and published by Xbox Game Studios. It is the sixth main entry in the Halo series with the multiplayer portion of the game being free-to-play.

Problems in the last 24 hours

The graph below depicts the number of Halo Infinite reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Halo Infinite Outage Chart 02/02/2026 02:25

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Most Reported Problems

The following are the most recent problems reported by Halo Infinite users through our website.

  1. Matchmaking (75%)

    Matchmaking (75%)

  2. Online Play (25%)

    Online Play (25%)

Live Outage Map

The most recent Halo Infinite outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoVeracruz Matchmaking
United StatesDallas Matchmaking
United StatesFlorissant Matchmaking
United StatesCharlotte Online Play
MexicoCampeche Glitches
ColombiaBogotá Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Halo Infinite Issues Reports

Latest outage, problems and issue reports in social media:

  • BBARAIDER April 🕶 (@BBARAIDER) reported

    @Halo When playing..two things occur: 1. When trying to access settings or anything for that matter, it always brings up the 'who is this' prompt to sign in 2. Twice it has shut my xbox series X off. Thank you!

  • DrMigly Dr. cute *** goat boye (@DrMigly) reported

    @Halo The Halo Waypoint app FINALLY works for me, but I can't even change my emblem. Could y'all please fix this? Thanks.

  • GhostManVEVO1 Ghost-Man VEVO (@GhostManVEVO1) reported

    @Halo Can you fix mouse support on xbox

  • pkjake2 Jake Kim (@pkjake2) reported

    @Halo is there any fix for the game crashing? I either get instant crash on startup or when a match loads in the game just crashes. I have updated all drivers and my hardware is well-within spec.

  • dwight_rash Dwight T.Rash (@dwight_rash) reported

    @ProspersTa @Halo yeah i reinstalled and i havent had my pc crash since. game has crashed to desktop twice for me though and once for a buddy. not terrible for a very busy preview build

  • barcus1082 barcus1082 (@barcus1082) reported

    @Halo Fix your ******* game, can’t play Bc my mouse has a ******* dead zone

  • LockeVsLocke Spartan Locke Heavilly Dislikes Spartan Locke (@LockeVsLocke) reported

    @Unyshek @Halo @HaloSupport my freind can't play the steam flight because the code has been redeemed for some reason... is there any way you can fix it?

  • BradyReinhart Hartsyy (@BradyReinhart) reported

    @jsmithj11 @Halo @HaloSupport Agreed, From looking at the halo support Twitter lots of people are having the same issue as us

  • TheNarwhalLord Alex Harper (@TheNarwhalLord) reported

    @Adrianno7 @Halo No, I submitted a ticket and I haven’t been able to find anyone else having the same issue. Xbox powers back on just fine right after too.

  • MyF4ke4ccount My Fake Account (@MyF4ke4ccount) reported

    @Halo I was disconnected multiple times this morning from the dedicated servers and issued a ban. Now I can’t even play at all. You shouldn’t be banning people when your “goal” of the tech test is to crash the servers.

  • thatmexicanos2 thatmexicanos2 (@thatmexicanos2) reported

    @Halo So ur telling me Halo made my game crash due to not being able to join a fireteam. And now I’m banned because I had to restart the game. Dafuq bro?

  • UtdPee 🇾🇪 (@UtdPee) reported

    @Barbowa @LeeTszChung8 @Halo how did you fix it?

  • fluffypeanutt vFLUFFYPEANUTTSv (@fluffypeanutt) reported

    @Halo fix your game!! the audio sucks!!! cant here people around at all unless its your own team! the key binds are messed up!! they dont register half the time!! the melee is broken! IT ONLY WORKS HALF THE TIME!! MAKE THE GAME better and listen to your community!

  • fluffypeanutt vFLUFFYPEANUTTSv (@fluffypeanutt) reported

    HEY @Halo 343 fix your game! The audio is trash!! FIX THE ENEMY FOOT STEPS YOU CANT HEAR THEM!! the melee is broken and only works half the time! ADD A DEATH FEED! FIX THE MAGNUM! ITS TO WEAK! THE KEY BINDS ARE BROKEN ON PC IT ONLY WORKS ON CERTIAN THINGS!

  • 1forkyboi jacob (@1forkyboi) reported

    @Halo flight has been fun but the matchmaking is atrocious. I have literally not won a single match and that’s just insane. Gotta sort out the matchmaking. This is unreal. Never had this problem in a shooter before. Lots of losses sure but literally never a win? Something is blah

  • Bardown360hz Miranda Du, **** You (@Bardown360hz) reported

    @Halo Anyone else having massive FPS issues? I cant play. getting like 4 FPS. I have a 3090. It worked fine last weekend. What is the issue.

  • RoyyyG Roy Griffiths (@RoyyyG) reported

    @AdamCJMcLean @Halo So.. did you ever fix this? My game is crashing constantly :D waiting for a ban, not even started one game yet.

  • GojiKunPlays Goji-Kun (@GojiKunPlays) reported

    @Halo On SX at 120fps, some of the animations are at 60fps and look off. Just pointing that out so you guys can fix it.

  • WallStBetsDotC1 WallStBetsDotCom (@WallStBetsDotC1) reported

    @Halo @Xbox Can you please fix the sniper and make it shoot like halo 2 anniversary instead of a 2 second pause in between ? Ruins it

  • Gavsta1427 Gavin (@Gavsta1427) reported

    @Dachsjaeger @Halo @joestaten any news on this issue.?

  • GeneralTacticus GeneralTacticus (@GeneralTacticus) reported

    @Xbox @Halo Mouse and keyboard support on console is broken. I can only aim within a small invisible window with the mouse so I can turn around.

  • jsmithj11 Jesse smith (@jsmithj11) reported

    @BradyReinhart @Halo @HaloSupport Im having the same issue

  • CloneUnnamed ARC trooper Echo (@CloneUnnamed) reported

    @YoImMoon @Halo One solution would be to use your radar but yeah still an issue they should fix

  • YoImMoon Yo Im Moon (@YoImMoon) reported

    @Halo I CANNOT HEAR ENEMY FOOTSTEPS!!! My volume is MAX and my headset volume is up and I'm still killed by someone who's right next to me, but I get absolutely NO audio for them. I can only hear friendly footsteps. FIX THIS!!!

  • KodokunaGemu Kodokuna Gemu (@KodokunaGemu) reported

    @SecondWither @RobertJALA @Halo How ******** are you getting that out of it. I was just giving examples. What issues do they cause? And why does halo need solid team colored armor while other fps games don't? Some don't even have an outline. Ya gotta use your ******* eyes.

  • _ricardozarate_ compadre de rojo (@_ricardozarate_) reported

    @Halo Fix the mouse bug in Xbox!!!!! It's so frustrating 😫

  • Jor9x George (@Jor9x) reported

    @Halo it seems like I got banned due to server connectivity issues??? #HaloInfinite #HaloInfiniteFLIGHT

  • L_G_S529 ***. (@L_G_S529) reported

    @Halo Not sure if you know the answer, but I got banned from the flight and I don't even know how. I just kept on lagging out of games and having my game crash.

  • IanRhodes IanRhodes (@IanRhodes) reported

    @Halo Won't let me join a game for some reason anyone else have the same issue?

  • ChampionNedak ChampionNedak (@ChampionNedak) reported

    @HaloSupport @Halo Biggest takeaways after 4 days of playing. 1. Aim Assist is not balanced. I play both inputs. Controller > M&K 2. Melee lunge is incredibly broken + how are 2 punches > half a clip from the AR? 3. Tanks can shoot the bottom of platforms and kill people above.