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Halo Infinite is a first-person shooter game developed by 343 Industries and published by Xbox Game Studios. It is the sixth main entry in the Halo series with the multiplayer portion of the game being free-to-play.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Halo Infinite reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Halo Infinite. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Halo Infinite users through our website.
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Matchmaking (50%)
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Online Play (25%)
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Sign in (13%)
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Glitches (13%)
Live Outage Map
The most recent Halo Infinite outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Dallas |
Matchmaking | |
| Florissant |
Matchmaking | |
| Charlotte |
Online Play | |
 Campeche |
Glitches | |
 Bogotá |
Sign in | |
| Veracruz |
Matchmaking |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Halo Infinite Issues Reports
Latest outage, problems and issue reports in social media:
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We suck again
(@Jared48301357) reported
@MattMadeIt1 @Halo @Xbox There’s nothing wrong with it at all. Change your settings or suck less. There’s nothing to fix with the aiming.
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TorcheredPixels
(@torcheredpixels) reported
@Josephus95 @Halo no problem! says I can't message you tho. don't want to post it here or someone might grab it
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𝒮𝑒𝓋🌩
(@gyroworlddd) reported
@343IndustriesFS @Halo do you think you could work on patching the halo infinite bug thay stops you from launching the game? Over the past 2 flights some friends and I havent been able to get into the game and play because the game closes on the first black screen,no error at all
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@_____d.lebert______
(@andrew_lebert) reported
@Jeff_Benzos @HaloSupport @Halo I played this past weekend. Bots and then in a live server match. But since that wekened ended, I can no longer play with the bots. I will try again later. . Maybe it was a timing issue. Thanks for the reply.
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kc
(@chaosezy) reported
@Halo I haven’t received a single email for any flight but I’ve been invited to both of them, delayed however but your system always emails me for MCC tests would be nice if we could access this code on waypoint to avoid these issues
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Echo IX Soul
(@RadioactiveI) reported
@RyInfinity @Halo How did you type this out. Read it. Double check it for errors. And still manage to post every single wrong thing for halo. Thats crazy. It takes skill for that to be possible.
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Bryan Hummel
(@Little_B_Man) reported
@RyInfinity @Halo You forgot to mention fix hit reg across the board, games source code is so bad
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Blake Morris
(@bk_morris) reported
@Adrian88679887 @HaloSupport @Halo As I was told to that you could login and play against bots and customize and such during the week But matchmaking is only online during weekends… I guess that’s not the case
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Nicholas Weeber
(@NicholasWeeber) reported
@Halo Can I invite myself to the PC version cause I got an Xbox one that has broken and I can only do PC stuff now.
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ZOM81EZ
(@Greg46043450) reported
@PlayApex Everyone just dealing with Apex right now until all the new games @battlefield and @halo come out then we don’t have to deal with this broken game anymore!
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Jeremey Tanner Allan
(@JeremeyT_Allan) reported
@MarkW_E01 @Halo I think that is what was most broken
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Melissa Studt
(@SpiritHawk7) reported
@Halo Is there fix for email issues? I have not yet received a single email for the Infinite flights even though I've been invited to both so far and have actively participated in both. I've previously gotten emails for 3 MCC flights and other emails for Halo Waypoint news in general.
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Vono Mauro
(@MrVono_) reported
@acrysias @Halo I have the same problem...
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VANNY
(@EmanuelePetucco) reported
@RyInfinity @Halo Br start in COMPETITIVE. Fix the no-magnetism on controller
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Copto
(@CarlosCopto24) reported
@HaloSupport @Halo When I try to login it says my account is not authorized. I joined with an invite code, this is normal?
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MajoraZ
(@Majora__Z) reported
@Halo I've had issues getting Halo Insider/community feedback program emails for years, with me not having gotten emails for the July Flight or this one despite being invited on waypoint. I also didn't get a friend invite email, can I be sent one via Waypoint messages/DM's here?
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Halo Hunter
(@HaloHunterYT117) reported
@HaloSandboxRep @JohnBokach @Halo It’s a live service game, where do you expect them to get their money from? Loot boxes? No body wants those, and if they’re going to do a battle pass, this is the best way to do it. It’s literally advertised as a 10 year live service game. Battle passes are good at monetization
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Tryton
(@WhiskersTrippin) reported
@Halo @HaloSupport If we got invited but still never received any emails regarding halo waypoint or infinite will there be a message on waypoint that will give us the friend code? Because if it’s only sent out by email I’ll never get it.. on yahoo if this is a know issue.
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Halo Hunter
(@HaloHunterYT117) reported
@HaloSandboxRep @JohnBokach @Halo Wow I guess creating a brand new sandbox with a fun combat loop that satisfies both Halo communities is god awful and we need new game modes that will cause that divide to come back. God forbid 343i creates new game modes after launch for a live service game
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AD | Zentz Productions
(@ZentzProdEdits) reported
@RonAurich @FlipFPS @Halo The same team doesn’t work on MP and Campaign. So asking them to fix something in MP doesn’t take away from campaign development time.
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MattMadeThis
(@MattMadeIt1) reported
@Halo @Xbox Okay cool can you fix aiming now please?
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Travis Mark Hinton
(@SeacrestOutlaw) reported
@Halo and @Xbox I am sick of not hearing people when I play Halo 5 Guardians multiplayer. Every single other game I have doesn't require a microphone to hear the other person if they have a headset. Why is it required to have a headset when playing Halo 5? Come on fix this?
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_dg_ls
(@_dg_ls) reported
@Halo I have a problem with my invite code, it says has already been redeemed
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乙ﾑᄃん乇尺ﾘ ﾚ乇乇り丂- ν乇ﾚﾑ乙ゐひ乇乙
(@zackleeds) reported
@Xbox @Halo If only it played or looked like that. Constantly lag spiking and graphics were not what I expected them to be. To me this is just a mix of original Halo and Halo 4. Didn’t care too much for Halo 4. I thought halo 5 was bad but it’s the most balanced halo game yet.
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Derelict Country
(@derelictcountry) reported
@RyInfinity @evolvedhalo @Halo There's a lot of more important things to fix first, these things can be done down the line
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David "Weekend Flight" Ellis
(@DavidEllis) reported
@0jonadams @BondSarah_Bond @Halo Known issue and fixed in newer builds at the office.
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Acrysias
(@acrysias) reported
@Halo I shared my code with a friend and they got an error saying it had already been redeemed too many times? What am I supposed to do?
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Blake Morris
(@bk_morris) reported
@Adrian88679887 @HaloSupport @Halo Okay… it said on the waypoint thing to open the game and see if everything worked, so figured there was an issue
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Demetrius
(@DomKollas) reported
@Halo I “borrowed” my bro’s gamertag, cause I didn’t get an invite, when I try to launch it under my gt I get a msg saying that I’m not “authorised” or something similar. Any way around this or is it a glitch or it will be fixed?
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Blake Morris
(@bk_morris) reported
@HaloSupport @Halo Fix the “not authorized to play game” bug… or at least give us an update as to why is going on!