Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Device Failure (40%)
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Online Features (20%)
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App Crashing (20%)
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Errors (12%)
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Sign in (8%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Beulah |
Device Failure | |
| Clementon |
Device Failure | |
| Santa Cruz |
App Crashing | |
| San Francisco |
Device Failure | |
 Duncan |
App Crashing | |
 Zürich |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Maarten
(@MaartenWigman) reported
from
Heemskerk, Provincie Noord-Holland
@googlenesthelp Issue started 2 hours ago and was working well got for the last 6 months (installation date)
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Carlo
(@carlo3999) reported
@googlenesthelp After 3 hours of being offline it just went back online. Thx
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Ryan Byford
(@cobysaur) reported
@googlenesthelp I don’t have email notifications active - only push. Nothing has changed in my environment. No airplane/dnd. There’s a whole thread expanding up on Reddit with others having same issue on this so it’s not just me.
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Shannon Talley
(@Dadto16kids) reported
@googlenesthelp Our family has tried but customer support won't support the product. I'm asking our news station to do a story on the lack of support and the known problem with the product.
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Shannon Talley
(@Dadto16kids) reported
@googlenesthelp Our family has tried but customer support won't support the product. I'm asking our news station to do a story on the lack of support and the known problem with the product.
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Bryan Beal 🎧
(@bryanrbeal) reported
Does anyone else use @googlenest cams and just get the blue spinning wheel all the time when trying to view your cams in the app? This has been an ongoing problem for me.
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Maarten
(@MaartenWigman) reported
@googlenesthelp Do I lose all my settings? Sounds heavy. IOS user. As mentioned. Doorbell push notifications working smoothly. Not working on iPad and iPhone currently.
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Original Pendla
(@OriginalPendler) reported
Hey @googlenesthelp, why am I not able to use #digitalwellbeing on my Nest Mini in Slovakia? I need to set downtime for the kids, desperately. Please help.
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Craig McLellan
(@stardottext) reported
@XnowhereXmanX @googlenest Did you get anywhere with this? I have the same problem with the new Chromecast and NowTV.
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Shari Weech
(@ShariWeech) reported
@googlenesthelp Nope - that conversation has been going nowhere. I will continue to post about your terrible service on here until you do something that satisfies me.
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Shari Weech
(@ShariWeech) reported
@googlenesthelp And I'll be continuing the conversation here as well until I get resolution. Other people need to know how terrible your service is when considering buying your products.
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Dr. Spicoli
(@DrSpicoli) reported
@googlenesthelp I’ve been chasing a humming doorbell for about a year. I’ve now realized when I moved I left the chime connector. Any help in how to get a replacement would be greatly appreciated.
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Ryan Byford
(@cobysaur) reported
All my nest cams are sending notifications 20-30 minutes late. Are you having a service outage google? @googlenesthelp
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Nick Peart
(@N_Peart) reported
@googlenest @jmwein This still needs fixing. I use google suite for a family domain, our org is the family who want access to the cameras. Simple os org a family? Would fix it??
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bork
(@DigitalBork) reported
Holy **** @googlenesthelp the nest mini ******* sucks, it’s half deaf, had bad audio. @AppleSupport I’m extremely happy with my HomePod mini. #GoodbyeGoogle #HelloSiri
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Jillian Tully
(@TullyJillian) reported
@googlenest @googlenest Hi there. I appear to have a problem with my Nest locating my wi-fi?? Every other gadget connects no problem but over last few days my nest has lost connection. Tried all recommended tips you offer but it still won't work Any other ideas or advice?! 🤔 TIA
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Syed Qadri
(@zeelfc786) reported
@googlenesthelp hello is there a issue with the nest app connecting with the thermostat ?
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Aamir
(@doubl3_aa) reported
@googlenest Worst customer experience I have received
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MD
(@DadSoonersData) reported
@googlenest Why is my Google Home no longer reading latest news and not playing Spotify? I've searched the interwebs unsuccessfully - please help!
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SpencersARC.Mummy
(@spencersarc) reported
Help. Need a reliable smoke alarm that talks to each other not @googlenest . We have had 4 false alarms since Christmas Day. Christmas Day we got one at 2am! Which I can only assume was due to santa creating a soot cloud when he came down the chimney.
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Shannon Talley
(@Dadto16kids) reported
@googlenesthelp Our family has tried but customer support won't support the product. I'm asking our news station to do a story on the lack of support and the known problem with the product.
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Jeff Uden
(@udeyhawk) reported
@bryanrbeal @googlenest I have an outdoor one that goes offline about once per day because it won’t give up on a weak 5Ghz and just connect to 2.4 permanently. Has me considering breaking them into separate SSIDs. Other than that no issues.
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michael john day
(@XnowhereXmanX) reported
@stardottext @googlenest No disconnects not so much of problem now but sound picture sync problems persist. anyway glad to know it’s not just me ty.
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Shari Weech
(@ShariWeech) reported
@googlenest has the worst customer support on this planet. It has now been a month that I’m without my thermostat while waiting for their ‘team’ to get back to me. #saveyourmoney #googlesupportsucks
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Steven Yuen
(@syuen2888) reported
@googlenesthelp Hello. It’s the feed. The app is fine and I see similar issue when using a browser.
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Matthew Armandi
(@MatthewArmandi) reported
@googlenest Don't buy! It worked great, but had a hardware issue that prevented it from connecting to the internet. Kept rebooting and wouldn't hold a temperature. I had to wake up every few hours to keep my family warm. Customer support was useless.
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Carlo
(@carlo3999) reported
@googlenesthelp app has been offline for 40 minutes and wifi network connection has no problem. Is there a nest outage? This is Aurora, IL.
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MD
(@DadSoonersData) reported
@googlenest A while ago honestly - just got busy and forgot about it. ~ 2+ months? Just 1 Google Home. As far as type - it's the traditional Google home (not the hub). Does that help?
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Shannon Talley
(@Dadto16kids) reported
@googlenesthelp Our family has tried but customer support won't support the product. I'm asking our news station to do a story on the lack of support and the known problem with the product.
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Jumping Jack
(@Georgiatalker) reported
@googlenesthelp Nest protect gen2 suddenly shows offline from wifi in the current iPhone nest app. Nothing I do allows wifi to connect but device says all is fine. Nest does not appear in IOS 14.3 privacy>network access so cannot set wifi data. Help?