Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (45%)
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App Crashing (15%)
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Device Failure (15%)
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Errors (10%)
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Online Features (8%)
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Website Down (8%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Westerville |
Online Features | |
| South Salem |
Website Down | |
| Fargo |
Sign in | |
| Dania Beach |
Sign in | |
| Tinley Park |
Sign in | |
 London |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Armba
(@Schwaaron) reported
@googlenest Don’t bother buying their products. By the way, the “DM” think is just a publicity stunt. All that they do with the DMs is send standard responses and do absolutely nothing to solve your problem.
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Kathryn White
(@KatJoyWhite) reported
@googlenesthelp are there any issues currently? Perhaps related to yesterday's Google outage? My doorbell was fine but today won't connect to WiFi
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Martin Hughes
(@jarvis187) reported
@googlenesthelp Rebooted all relevant devices. Camera, router and Google WiFi devices. Distance between camera and Google WiFi is probably 2m. WiFi sits beside other electrical devices, but always had done and issue only came up fairly recently. Device can drop out for seconds, to even hours.
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Swapnasheel S
(@SSwapnasheel) reported
@googlenest something went wrong with the new nest thermostat. My google mini or nest mini can't control it. All are in the same Home (local LAN) and on same wifi. Can you please help?
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Matt Crivelli
(@MattCrivelli) reported
@googlenest @NateDawg27 Hi, i've got exactly the same issue
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Eileen Joyce
(@sadandbritish) reported
My dad has been on a chat with @googlenesthelp for 90 minutes trying to get his hub max replaced (because the volume button is broken) and THEN they said they had to call him back later because they couldn't read the ridiculously small serial number in the damn machine 🙄
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Tim
(@TimsViajes) reported
from
Dallas, Texas
Thought my @GetSpectrum internet kept going out. Sorry about that, guys. Turns out it was just my @NETGEAR R7000 that I bought last October. Not paying $90 to talk to someone for help & I’m not a networking major. Switched to @googlenest wifi. Will never buy Netgear again. 🤮
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Wheezie
(@skellywheeze) reported
@googlenest Yes, still no luck, I instantly get the "sorry, something went wrong" error
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Aaron Goldblatt
(@rnbwpnt) reported
@googlenesthelp yeah. i've now been in chat support for my nest thermostat for over THREE HOURS. i'm now on agent #8, waiting for agent #9 and exactly zero of them have been able to help.
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Alex Scott
(@alexthegreat98) reported
@oddxeye @SpotifyCares @googlenesthelp Same problem! Just started
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Yemi Oduntan
(@YemiOduntan) reported
@googlenest It's been doing that for about a month and we can't reach it, says offline and it also is not turning on or off the ac. We know the ac works because the handheld remote works for it.
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Keith
(@Keith1911) reported
@BrunusCutis @junebotprolly @googlenest They had a huge outage yesterday morning.
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Nelson Minar
(@nelson) reported
@iandees @googlenest Nest is a bad product
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William Garrison
(@williamgarrison) reported
@googlenest Yes. Tried unlinking it and relinking, issue persists. Also confirmed that this same error happens on my Nest WiFi/speaker.
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Howard Cogan
(@hcogan) reported
@googlenest Yes. Works right into tv. So must be interference with Denon. Too bad I’m setup for home theatre. Old chromecast didn’t have that problem
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Ed Wanderley
(@edwanderley) reported
@googlenest @alexthegreat98 Same problem here! But I'm from Brazil. Maybe it's not a coincidence...
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🦋✨
(@emuhhlyyyy) reported
@googlenest My thermostat is broken, we’ve rebooted everything multiple times...so, need that replaced like ASAP because I’ve only had it for 2 months. Wtf
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CB
(@EctoFlapjack) reported
@googlenesthelp why ******** is to impossible to cancel my subscription? Nothing is listed on my account, yet it’s still working.
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Slate Legal
(@Slate_Legal) reported
from
Newport, Wales
@googlenesthelp my nest outdoor camera has been offline since 10 December. I've tried switching off & on wifi & power. But nothing happens. What's going on?
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Dan
(@HeyItsMajj) reported
Is google down again or something? I cant connect my spotify to it. It was working perfectly well a few hours ago. What's wrong? @googlenest @Google
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Scott Parker
(@een1sp) reported
@BelkinCares @WEMOcares can I please have an update on the Dimmer @googlenest integration fix, I have not heard anything from Wemo since Dec 4th!!!
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Nicolas Martin
(@nicomartin410) reported
@googlenest I have modified routines to stop the problem so it is ok but it is strange that i cannot define two different routines for the two homes. I will reinstall nest mini at home 2 with google account of home 2, it will be easier.
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Chigbo Ikejiani
(@DallanInvictus) reported
@googlenest I also have the same issue this morning.
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David
(@dc_klein) reported
@googlenest i have not been able to open my Google home app since Monday (Google crash). There is always the message that I have no internet connection. This happens on my Android smartphone and in my Chromebook. Household members can control everything normal. What can I do?
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Brent McAdam
(@brent_mcadam) reported
@Janecaulfield @CBCSaskatoon Been having the exact same issue on my @googlenest as well.
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Tim
(@TimsViajes) reported
from
Dallas, Texas
Thanks @googlenest for making WiFi easy. No pouring through chats trying to figure out why my router keeps rebooting every 2 min. Yours just works! @NETGEAR should pay attention. My year old R7000 crapped out two months out of warranty. No help from them unless you want to pay.
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Ray Newman
(@MrRayNewman) reported
@NateDawg27 @googlenest It's down again.
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Naresh Motwani
(@naresham) reported
@googlenest New issue - Earlier even if the light was off I would simply say Bedroom Light 20% & it would SMARTLY switch ON to 20% brightness, but now after the latest change I have to use two commands. First Switch ON command and then the brightness level command. Please fix it.
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Armba
(@Schwaaron) reported
@googlenest worst customer service ever. Returned my new but broken thermostat 3 weeks ago. Hours and spent on the phone trying to get them to send me the new one they promised. 18 inches of snow coming tomorrow!! Still nothin from them.
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Makauley
(@makauley) reported
@googlenest @oddxeye Also experiencing the same issue, have seen other tweets reporting the same thing, expect it's a Spotify issue as it seems to be localised to using the cast option in their app and everything has been reset @SpotifyCares