Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Errors (33%)
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App Crashing (25%)
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Device Failure (25%)
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Online Features (8%)
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Website Down (8%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Jose |
Online Features | |
| Elk Grove Village |
App Crashing | |
| Enid |
Device Failure | |
| San Jose |
Errors | |
 Santiago |
Errors | |
| Santa Ana |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Trapped in the Dungeon
(@GustavsLair) reported
@googlenesthelp No messages, error or otherwise. No changes in network. Besides, like I said, I swapped one of the others into the same location and it sees WiFi networks and has no issue connecting. This one doesn’t. Typed network in, immediately fails to connect. No delay at all.
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Siva
(@SivChintapalli) reported
@googlenesthelp my nest thermostat is giving hard time connecting to wifi. It doesn’t show any wifi network but all other devices can see my wifi network. Can you please help me?
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4n6lady
(@4n6lady) reported
@googlenest I use Sleep Sounds religiously to help me fall asleep. But it's hard to get a good night sleep when the sound randomly changes from rain to birds squawking away at 1am 😫
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CJQ
(@columjq) reported
Hi, is there any proposed fix for the #TuneIn not working in the UK? Could we install individual radio stations on the mini ? Or allow it to run via a VPN? @googlenesthelp
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Brian Flounders
(@floundies) reported
@kdarty @googlenest What was the fix that you tried? Thanks!
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youreapylon
(@youreapylon) reported
@googlenesthelp I have a new NEST thermostat that keeps dropping the wi-fi. Can't find my networks. Went through every troubleshoot. My internet and router is 100% working. HELP!!!!
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Lee Bearton
(@LeeBearton) reported
Have a Nest doorbell. Wonderful. Then Google took over. Now useless. Been trying to renew @googlenest subscription for months but can’t. Months of chasing. STILL no fix. Just expensive “ding-****” sounder and a hopeless company. Anyone else having similar issues?
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#youaremadeofstars
(@shujosh) reported
@Rohan83670129 @googlenest I have the same problem! I cannot cast from my brand new realme7 phone to Google Chromecast, but works from all other phones and laptops
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Simon
(@Sym0n) reported
@googlenest WTF is up with your servers today?! My Hello has been offline for hours.
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#youaremadeofstars
(@shujosh) reported
@googlenest @avinashprograme I have the same problem! I cannot cast from my brand new realme7 phone to Google Chromecast, but works from all other phones and laptops
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Rik Van Bruggen
(@rvanbruggen) reported
@emileifrem @googlenest @googlenesthelp I have the same f'ing problem. Really annoying.
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Jon Sanders
(@jongsanders) reported
Sounds like there’s a known problem with @googlenest wifi chips failing, but they don’t want to deal with it. Anyone else experience this? Class-action, anyone?
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Eggy
(@eggys302) reported
@googlenesthelp my nest themostate all of sudden cant detect wifi..I attempt to reset nest..reset my wifi..nothing..I got next to nest with my phone and see multiple wifi's including my own. What is the fix for this..please help
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Jessica Tremblay
(@poofichu) reported
from
Austin, Texas
@ShinyToyRobots @googlenest My Nest was doing this. Switched to lithium vs alkaline and it fixed the problem.
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Trapped in the Dungeon
(@GustavsLair) reported
@googlenesthelp purchased 3 Nest Thermostat Es last April. The WiFi recently failed on one of them. Tried full reset. Tried draining the battery. No luck. It cannot see any WiFi networks. The other two work fine in the same location. Ordered through Google Store. Can you help?
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#youaremadeofstars
(@shujosh) reported
@avinashprograme @googlenest I have the same problem! I cannot cast from my brand new realme7 phone to Google Chromecast, but works from all other phones and laptops. Google Home app doesnt help either : ( Realme support dont even admit to the glitch...so disappointed!!
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Trevor Lafave
(@TrevLafave) reported
@googlenest Just FYI, the "right" team has not done anything to address this issue. May as well disable wireless headphones altogether if you cant manually connect them when automatic connection fails 90% of the time. Also 21:9 support needs to be added, its a highly requested feature.
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k a t i e
(@katandcats17) reported
Don’t buy a @googlenest !!!!!!!! Example: New AC unit. Heat is set at 70 and currently is 69 but is blowing out cold air and says it won’t heat up for 2+ hours 🤬 #googlenest #trash
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Dave 🏴🇪🇺💙
(@7drah) reported
@googlenesthelp I've tried turning it off and on again, still the same. However, ive noticed if I rephrase the request to "hey Google, set a timer for x minutes", it does it correctly. I've also phrased it "hey Google, set an x minute timer", but now it suddenly has an issue with that.
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Floyd Bell
(@bell1602) reported
@googlenesthelp Getting help in the chat
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Floyd Bell
(@bell1602) reported
@googlenesthelp my nest thermostat has the w5 error
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Candice
(@cwarltier) reported
@googlenest @madebygoogle @Google I spent hours trying to fix the Nest, then you sent a replacement. I sent the broken Nest back and now you say you want refund me my money?? WTF? I sent it back within the window you said and I have a receipt!!
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Charles Lawrence
(@Chucko3033) reported
@googlenest Why doesn't the learning thermostat learn? I get chilly one time and turn it up a bit and that is all it wants to do. It never learns to turn it down. It has me ready to take it off the wall and throw it in the trash.
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Richard Johnson
(@Richard67742499) reported
@googlenest can you advise why my Google speaker ( citation one by HK ) stop playing via WiFi if I enable Bluetooth settings . It plays must for 20 seconds then stops . If I disconnect from BT the music streams without a problem . Thanks
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Raffa
(@riffraffraffa) reported
@googlenesthelp hi I cannot get my nest to connect to the wifi network at my house. I have proceeded through all of the steps in the support section of the nest app. Any ideas on how I can fix this?
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#youaremadeofstars
(@shujosh) reported
@googlenest @Rohan83670129 I have the same problem! I cannot cast from my brand new realme7 phone to Google Chromecast, but works from all other phones and laptops
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Nathan Luke Jordan
(@natelukejordan) reported
from
Brisbane, State of Queensland
@googlenest @Google #googlehome #googleassistant Why can’t we change our assistant voice to @johnlegend, or even a male voice, down under just like they can in the US?
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ARob
(@ade_robertson) reported
@doghandleruk @googlenest @TPLINKHelp I am having exactly same issue as you and have decos too
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danielle
(@dctetreault) reported
Why is my heat shutting off at night? It will not turn on at all. What the hell? My house went down to 59 degrees last night. I have a baby in the house..... @googlenest
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Charlie Rm Anima St.
(@CharlieRAnimaMX) reported
from
Iztapalapa, Ciudad de México
@googlenesthelp As for problem solving, the only thing I have done so far is turn it off and on again and ask the mathematical operation again (or similar but in a different way). I don't remember exactly, but once when I asked for a conversion dollars to pesos a similar error occurred