Google Nest

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Google Nest Outage Chart 02/27/2024 01:30

At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

  1. Online Features (38%)

    Online Features (38%)

  2. Device Failure (34%)

    Device Failure (34%)

  3. App Crashing (9%)

    App Crashing (9%)

  4. Website Down (9%)

    Website Down (9%)

  5. Sign in (8%)

    Sign in (8%)

  6. Errors (4%)

    Errors (4%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomOswestry Device Failure
IrelandDublin Online Features
CanadaBurnaby Device Failure
GermanyForchheim Device Failure
CanadaBarrie Sign in
GermanyJessen App Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • carlopaixao Carlos Paixão (@carlopaixao) reported

    @googlenest Right, that basically means that nobody after that deadline can sign into Android TV app. Do you plan to fix this?

  • CharlesAlcerre1 Charles A (@CharlesAlcerre1) reported

    @googlenesthelp Iam having Issue with my NEST 3rd Gen, not being able to find my wifi network. I have tried everything. Please help.

  • abhiroopbhatta Abhiroop (@abhiroopbhatta) reported

    @googlenest They are not playing the 'Help me relax a white noise' command. No white noise. Shows on app but no sound on the speaker. Speakers working mic on and off sound is coming.

  • internetbelg 🌲 Cedric 🌲 (@internetbelg) reported

    @googlenest Yep! I used this way of logging in a couple of times in the past with other tv's and never had an issue. This Chromecast is a brand new one though. Just a normal Gmail account indeed. If I cast by phone it works fine by the way, but I'd prefer the convenience of a working app.

  • stevebreak Steve (@stevebreak) reported

    @googlenest help, I live in uk (2/2)

  • MarkJamesAuthor Mark James de Socio (@MarkJamesAuthor) reported

    So ... Adblock on Google Chrome. Not working anymore? Disable it and websites still blocked. Not blocked on Microsoft Edge. Help? @googlenesthelp

  • Whitney_A_Rowe Whitney Rowe (@Whitney_A_Rowe) reported

    @googlenest 2 hrs with support heat is still not working. Nest battery busted.

  • uk_garyb Gary (@uk_garyb) reported

    @googlenest It’s in the bin now, it’s constantly just stopping playing anything from Spotify or radio (BBC or Virgin via Tunein) there’s mega (locked) threads on the issue on the nest community, seems to have never been fixed

  • KBRS_ KBRS (@KBRS_) reported

    @googlenesthelp why is the home app so difficult to use... please help me make a family on google home but still have our separate Spotify accounts linked. It removed EVERYTHING from EVERYONES account during the process... HELP

  • ManWatchingBach ManWatchingBachelor (@ManWatchingBach) reported

    @googlenest actually, that'd be great. have the new chromcast w google tv. have been having to switch back and forth between 24hz and 60hz depending on what we're watching, does chromecast not auto regulate any longer? never had an issue before...

  • ManWatchingBach ManWatchingBachelor (@ManWatchingBach) reported

    @googlenest Yes. It happens on multiple apps. Certainly on Hulu. Sometimes on HBO Max, somtimes on others. Started when we bought the new Chromecast w Google TV. Had an older chromecast that had no issue before. Have reset the device and unplugged device and tv.

  • jstatetiger George M (@jstatetiger) reported

    @googlenest is the Nest Hello Camera down again or is it just me?

  • BondigoStan Stan Bondigo (@BondigoStan) reported

    @googlenesthelp hey fam! Love your products. One of my eco nests wont find my wifi. The other nest / wifi is working fine.. I reset, restarted, and wiped it clean...still no luck. Help?

  • WyllWarm Wyllyam (@WyllWarm) reported

    @googlenest I can play WW84 at 2160p Dolby Vision casting to my Chromecast Ultra and there's no skips frames. But it's not working performing well with my new Google TV Chromecast.

  • notmoretodo FIONA LAW (@notmoretodo) reported

    @googlenesthelp hi I have code h71 on my nest. I realise this is a network issue but I can't get into settings as I can't get past error coe. Any ideas please

  • carlopaixao Carlos Paixão (@carlopaixao) reported

    Hi @googlenest, I've used my Google account to long into nest from the start. Is there a way to use the Nest app in my Sony Android TV? I can't see the "sign in with Google" there

  • kdarty Kevin Darty (@kdarty) reported

    Anyone else noticed that with the latest Update to Google Nest Wifi that Access Points are losing signal and slowing down the Network? @googlenest @madebygoogle @googlenesthelp

  • BrocLibra LibraB (@BrocLibra) reported

    @googlenesthelp im having trouble setting up my account. It was working then stopped. When I try to set up again, I just get the spinning wheel at the set up screen.

  • Nahlee N △ H L E E (@Nahlee) reported

    @googlenesthelp error H71 - based in the UK - have tried resetting and gone into settings but it says the network is connected and then goes back to error screen. Won’t let me do anything else. Can’t get through to you on phone or chat - problem since Wednesday

  • abhiroopbhatta Abhiroop (@abhiroopbhatta) reported

    @googlenest It was working properly just yesterday. Issue just now. Restarted wifi also. Still issue.

  • WyllWarm Wyllyam (@WyllWarm) reported

    @googlenest I can enjoy 4K Dolby Vision with Disney+ when I listen The Mandalorian episodes but my first 4K rent on Google Play is a disaster. Not worth the price I've paid. It looks like it's a Codec problem.

  • ManWatchingBach ManWatchingBachelor (@ManWatchingBach) reported

    @googlenest Also have turned off smoothing on the TV as this can apparently be an issue as well. But overall, pretty disappointed unfortunately

  • Nahlee N △ H L E E (@Nahlee) reported

    @googlenesthelp @notmoretodo I have the same issue and can’t fix it!

  • Whitney_A_Rowe Whitney Rowe (@Whitney_A_Rowe) reported

    @googlenest 2 hrs with support and nest is STILL broken, heat still not on. A healthy dose of broken English, agent sarcasm, and some broken wires, too. Worst customer service ever. And yes it’s the nest, we switched out the upstairs and downstairs and the working one still works

  • JenMTyler Jen Tyler (@JenMTyler) reported

    @googlenesthelp My Nest thermometer won't bring up any wi-fi networks, and it doesn't recognize anything if I manually enter it, either. Help?! I've tried EVERYTHING on I could find online today, and it just sends me in circles.

  • ernie ernie (@ernie) reported

    @googlenest Hah, the irony of a poor auto-response to a tweet describing a similar failure ...

  • rahulbalmuri Rahul Balmuri (@rahulbalmuri) reported

    @googlenesthelp Installed on: 12/12/2020 Issue Begin Date: 12/25/2020 Around 10pm Country: USA

  • worldofbastards JCB (@worldofbastards) reported

    @googlenest No. I must now make public amends by admitting my phone's wifi wasn't on. Home app never boasts superlative uxp, but today was not an example. Put it down to post-celebratory torpor. Many thx for prompt response.

  • TheJuiciestJeff J (@TheJuiciestJeff) reported

    @googlenesthelp @googlenest im trying to view nest cam on my nest hub and I'm being asked to add device via Google home app. When I add device on home app it asks to sign in with nest account, but it's not accepting password. I click reset pw but dont receive a reset email. Help!

  • rachelspado Rxchel French (@rachelspado) reported

    @Google last night I contacted @googlenest customer support because my thermostat could not connect to the wifi. By the time I was done chatting with your boys it was nearly midnight and i no longer had heat at midnight on Christmas night with seven kids in the house. **** you