Google Nest

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Google Nest Outage Chart 06/07/2023 01:20

At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

  • Online Features 26.61% Online Features
  • Device Failure 26.61% Device Failure
  • App Crashing 16.51% App Crashing
  • Errors 15.60% Errors
  • Sign in 7.34% Sign in
  • Website Down 7.34% Website Down

Live Outage Map

The most recent Google Nest outage reports came from the following cities::

Loading map, please wait...
United KingdomOmagh Device Failure
United KingdomLeicester Device Failure
United StatesPompano Beach App Crashing
United StatesLas Vegas Website Down
ItalyRome Online Features
United KingdomEye Errors

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:
  • googlenesthelp Google Nest Support (@googlenesthelp) reported

    @TonyChes1 We're sorry to hear that you're still unable to get on the internet. Are you needing help with your Google Wifi? @googlenesthelp is dedicated for customers needing help with Nest devices, but don't worry, we'll route you to the proper channel once we narrow down your concern.

  • diamondg34 Reca (@diamondg34) reported

    @googlenest What’s up with the doorbell camera going offline so much? Are you all working on the problem?

  • mlu0351 mlu035 (@mlu0351) reported

    Hi @googlenesthelp problem with heat link have DM you. Please respond as currently no heating.

  • 100LLtwink sick and twisted... (@100LLtwink) reported

    @googlenest help?

  • danwhelan1986 Dan Whelan (@danwhelan1986) reported

    @googlenesthelp It says 'Active: Nest Aware' 30- Day event only video history and intelligent alerts. I usually get a screenshot in my notifications..I've turned on video recording now but it didn't help.

  • the_gris Andrew Griswold (@the_gris) reported

    @Schell @googlenest You poor poor soul. 🥲

  • Sam94196583 Sam (@Sam94196583) reported

    @googlenesthelp Hi I am having touched with connecting my nest thermostat. I was working well, one fine day I lost the wifi connection and till then almost everyday I'm trying to reconnect it. Now I'm fed up. Is there anything else I'm missing? Need help please

  • devidicus Devidicus (@devidicus) reported

    @googlenesthelp Hi, this is what I tried earlier. I haven’t changed anything on my WiFi network for ages and the protects have been working fine for a few years now so why all of a sudden are they all offline?

  • johnfredshoe88 Michael Schwartz (@johnfredshoe88) reported

    @googlenesthelp It's all my cameras. 3 indoor, 1 outdoor, 1 doorbell and a Nest Hub Max. Sometimes our minis and homes lose connection but rarely. Mainly the cameras. Other wifi devices will work through the down time and the main nest router never goes down, just the pucks.

  • ChrisHa91412591 lookslikesushi (@ChrisHa91412591) reported

    @googlenesthelp @Google I have a nest that basically has interference while playing music and it appears the solution is to place this next to my router ! You advertise nest audio as being the way to connect and listen to music all over your house ! This error is mentioned lots

  • devidicus Devidicus (@devidicus) reported

    @googlenesthelp are you having issues? All my nest gear showing offline but my internet is fine.

  • DScott_Martin Scott Martin (@DScott_Martin) reported

    @googlenesthelp was on DM with your support and now they won’t respond. I have a bad nest e thermostat and have gone through all of the troubleshooting with them and on my own. Same model in another part of house works fine. Can someone actually help?

  • moogal moogal 💙 (@moogal) reported

    @googlenesthelp Ah, this is ringing bells. I have a sneaking suspicion this is going to end up being one of those situations where having a Google Workplace account as my main Google account ends up not working with Nest devices for some insane reason.

  • diamondg34 Reca (@diamondg34) reported

    @googlenest What’s up with the doorbell camera going offline so much? Are you all in the process of fixing it like always?

  • devidicus Devidicus (@devidicus) reported

    @googlenesthelp cameras & thermostat came back online after a while but protects still offline. I long pressed to join network (failed). reset WiFi via app which works w no errors but still showing offline. Router rebooted too. Any ideas besides resetting them all up again?

  • zapata_36 •傑夫• (@zapata_36) reported

    Are you aware the 'weather service' is down @madebygoogle? My Assistant @googlenest devices currently have no idea what the weather is outside, and at best, simply read a Wikipedia entry about the history of weather forecasting. @Google

  • JohnBGoode1960 JohnCameron (@JohnBGoode1960) reported

    @googlenest Why do you make it so difficult to contact you? Do you have things to hide? I have a question or two about the 2nd gen Nest Protects. But help nowhere to be found and yet you’re so very clever tracing & using me & my data.

  • nixternal Rich Johnson (@nixternal) reported

    OK, my @googlenest Home Hub, is acting super weird today. It is either going bad or it knows I have allergies & everytime I cough it activates like I hey googled it. Need to see if there are some tweaks or something to clear this thing up. It is has done it for 4 coughs so far :D

  • m_Loyer mL (@m_Loyer) reported

    @googlenesthelp is there another outage with the Nest Hello? Mine has been working off and on since the outage earlier in the week.

  • MarianBaylor Marian (@MarianBaylor) reported

    @googlenesthelp hi there still await my replacement device as it has been over 5 months. Last email I received on feb 22. And still@no device replacement for defective google learning nest. ##pls pls advise. #help

  • MarianBaylor Marian (@MarianBaylor) reported

    @googlenesthelp Yes the learning google nest. It will not hold the display and cannot connect to any WiFi. It been trouble shouted 3 times now and they said they would send anew one. Pls advise. Thx

  • arzcreed AaRoZ EzIo (@arzcreed) reported

    @googlenesthelp you guys are so ignorant and irresponsible. Many Chromecast 3rd gen users are having this sound skipping issue with 60fps content on YouTube and Twitch due to broken firmware update you guys pushed into the device. Fix this or I wil never buy your stuff again. 😡

  • overlookedpro Chris Knitter | NYC (@overlookedpro) reported

    @googlenesthelp I have 4 cameras and a thermostat that all stopped working in Kansas City, but my camera in NYC is still working. All our other Wi-Fi devices are working fine. What is the problem?

  • wrobel_chris Chris Wrobel (@wrobel_chris) reported

    @madebygoogle @googlenest getting beyond frustrated with my #Googlehome right now. Every so often it doesn’t recognize my #CbyGE lights that are connected through the C by GE app... well, this time they have been down for about a week now.

  • ChrisHa91412591 NonoSquare (@ChrisHa91412591) reported

    @googlenesthelp I have just purchased a nest speaker, when playing music there is a slight crackle / interference that is picked up intermittently and it seems in forum that this is a very common problem ... any way to resolve please ?

  • thomas_ob Thomas O'Brien (@thomas_ob) reported from San Francisco, California

    @googlenesthelp Well, after 10 frustrating hours with your agents, who to their credit were quite patient, I called my brother who is a software engineer and former systems administrator at a publicly traded tech company and he identified the problem in 5 minutes and we got it fixed in an hour.

  • JeffWisecup Jeff Wisecup (@JeffWisecup) reported

    @googlenesthelp my nest thermostat stopped working. Please help. It doesn’t recognize any WiFi.

  • leehavok Lee O'Connor (@leehavok) reported

    @mario18121105 @googlenest @EllieSherven I think, and just spit balling here, we redeem the leaves as extra time on this planet as we try to push back the damage done with global warming. or some **** like that, plus Google being tight ****** seeing as the data centre's consume a ton of energy daily, counterbalance lol

  • CurrentlyVince Vincent Aurelio (@CurrentlyVince) reported

    @dsilverman @googlenest My power usage graph looked like a side-profile of a volcano -- a huge mountain with a crater where the power outage happened.

  • ncsulilwolf Lisa Jeffries (@ncsulilwolf) reported from Garner, North Carolina

    Hey @googlenest $9.99 shipping on a $10 replacement power adapter? Help a girl out!