Google Nest down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Google Nest users through our website.

• Sign in (41%)
• Website Down (22%)
• App Crashing (14%)
• Online Features (8%)
• Errors (8%)
• Device Failure (8%)

Live Outage Map

The most recent Google Nest outage reports came from the following cities:

City	Problem Type	Report Time
Tampa	Errors	7 days ago
Escondido	App Crashing	10 days ago
Chepstow	Sign in	25 days ago
Lincoln	App Crashing	25 days ago
Tequisquiapan	Sign in	28 days ago
Rödermark	Errors	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  (((DJAnyReason))) (@DJAnyReason) reported 1 minute ago

  @googlenesthelp @TeamYouTube @youtubemusic This is entirely unacceptable behavior. Please fix your products so I can listen to the music subscription I have paid for

• 
  Sober in The City (@ShivT1971) reported 5 minutes ago

  @googlenesthelp No thanks. I’ve had enough DMs. Nothing is sorted and the last piece of advice was “it’s my iphobe”. Now have new iPhone & the issue remains

• 
  medievalmvb (@medievalmvb) reported 8 minutes ago

  It’s a mystery how a system this buggy is being offered for sale to the public #googlenest

• 
  There's Nothing Scarier Than Capitalism (@chronicly_illin) reported 9 minutes ago

  Me "Hey Google, set a timer for 5 minutes" Literally every mini and hub in my home: "Hmm something went wrong." and "There's a glitch" THE GLITCH IS @googlenesthelp AND WHATEVER PROGRAMER ****** **** UP DESERVES TO BE SLAUGHTERED AND EATEN BY THEIR FAMILY

• 
  Paul Taylor (@ThePaul_T) reported 10 minutes ago

  @johncoles @googlenesthelp Oddly... My experience was the opposite haha... Ring as terrible, slow, people had left by the time it alerted me, chimes worked sometimes... Moved to nest doorbell, been perfect since (over a year)... Really is hit and miss with these products.

• 
  Norman (@n0rmzzz) reported 12 minutes ago

  @googlenesthelp I will sort it out, no worries. I was trying to raise that it doesn't help me find the issue, in case you could improve it.

• 
  Vidar Haugen (@vihaugen) reported 15 minutes ago

  @donalmaher @tunein @googlenesthelp exact same problem here. went down a few days ago. just says "paying [insert station] on tunein" before it goes silent. tried all RTE stations and several others that works perfect on all other devices. except the google home speakers. dropped at the same time on both

• 
  𝚃 𝚁Ξ𝚅Φ𝚁 𝚂 𝙲𝙾-𝟽𝟽 🏴‍☠️🦋 (@Space_Taz) reported 19 minutes ago

  @TeslaOwls @googlenest Yeah… after the Sonos lawsuit, all of my google/Nest homes have become ****. My google home hub is still decent. But the smart speakers are completely useless now.

• 
  Anthony Gerhart (@anthonygerhart) reported 19 minutes ago

  "Sorry, something went wrong" is not an acceptable error message, @googlenest. Tell me what went wrong so I know whether or not to try again.

• 
  Paul Hughes (@Paulmh5) reported 20 minutes ago

  @ShivT1971 @googlenest Funny that this appeared in my feed today, I've been having a similar issue since I got the P6 Pro. Nest support was worthless and couldn't understand why you need both Home and Nest apps and even described my thermostat as "a legacy product."

• 
  p i n k (@nellawnoremac) reported 27 minutes ago

  @googlenesthelp I mean yes I still need help but no I am not near Bluetooth devices.

• 
  Kurt Seifried (He/Him) (@kurtseifried) reported 31 minutes ago

  I’ve just had my third @googlenest smoke alarm fail on me. What’s a brand of smart smoke alarms that isn’t hot garbage?

• 
  Tara Wilkins (@TaraWilkins1023) reported 33 minutes ago

  @googlenesthelp Hi! I have a near thermostat that refuses to connect to the wi-fi. It searches for networks and does not find anything. I’ve tried all of the recommended trouble shooting steps and still no luck. This device is less than a year old. Help!

• 
  E.Berry (@EdwardABerry11) reported 34 minutes ago

  @googlenesthelp @buritica I am smashing mine with a hammer and posting my first U tube video. After it stold my privacy it is litterally attempting to work so bad it is a joke!

• 
  Norman (@n0rmzzz) reported 35 minutes ago

  @googlenesthelp Thanks for replying. I am about 3 meters from the router. I think the setup flow copies networking configuration into the camera, so it has to be "same". It's frustrating that it's not way to debug it further. "Move closer" doesn't help at all. An error code would be nice.

• 
  Egnatius (@elphilo) reported 36 minutes ago

  @googlenesthelp Never mind looks like an isp issue

• 
  Donal Maher (@donalmaher) reported 40 minutes ago

  @tunein your app doesn't seem to be working on @googlenesthelp in Ireland? Can't get RTE etc...is there an issue?

• 
  E.Berry (@EdwardABerry11) reported 44 minutes ago

  @MEC4GAS @googlenesthelp No Nest are playing games with a little help from Google. Trust me when they introduce a monthly subscription all are problems will dissapear. WATCH AND SEE. If they say that is not going to happen. Then 100% this is the clandestine plan.

• 
  Pablo Gómez (@Torla18) reported 46 minutes ago

  @googlenesthelp Nope. Still same error :_(

• 
  Levi Olson (@leviolson) reported 46 minutes ago

  @googlenesthelp for about 2 weeks now, nest cam in any app after about (max) 2 mins starts a loading spinner. Have to close app, and reopen to fix

• 
  Adam (@boardz24) reported 46 minutes ago

  @ShivT1971 @googlenest I completely agree I have had same issue over the years with my nest wifi and cameras and they get you to go through countless steps that does nothing even to the point of changing my isp and still nothing. I am to the point where I am giving up on google nest and going elsewhere

• 
  Sub Effect (in the sub-woofer world) (@Sub_Effect) reported 47 minutes ago

  Having real trouble setting up a new 2nd Gen Nest Cam today @googlenest @googlenesthelp Why is the 1st Gen so easy to use but this one just won't connect to the network? I'm not the only one.

• 
  There's Nothing Scarier Than Capitalism (@chronicly_illin) reported 48 minutes ago

  Hey @googlenesthelp , are you going to give me my money back on the hundreds of dollars I spent on googlehome devices, OR ARE YOU GOING TO FIX WHATEVER ******** IS HAPPENING YOU WORTHLESS PIECES OF ****

• 
  Norman (@n0rmzzz) reported 50 minutes ago

  @googlenesthelp Thanks for checking. It took me a bit of digging and resetting the camera to factory defaults, to fix the issue. The page explaining the colour codes was useful (I had never come across before) to see that the camera was left in an inconsistent state. All good now.

• 
  Manny J (@mjuarez331) reported 50 minutes ago

  @googlenesthelp Nest app freezes when viewing history. Have to force close and re-open for it to work. Also, when opening app to view live or history it will go to a blue screen and say service is unavailable. That’s been going in for years!! How is this hard to fix? You’re a tech company!

• 
  Egnatius (@elphilo) reported 53 minutes ago

  @googlenesthelp is there an issue with the servers? Haven’t been able to access my nest via the app since last night around 10pm eastern

• 
  Tesla Owls 👀 unit police 🚨 (@TeslaOwls) reported 53 minutes ago

  My Google Assistant alarm keeps ringing when I ask it to stop Unusable piece of ****, has been like this for days I used to like my @googlenest, now I hate it...

• 
  MattLive (@mattlivese) reported 56 minutes ago

  @googlenest @AppleMusic still not supported in Sweden - what is the problem???

• 
  Kelly Garrett (@SlufootNOTW) reported 57 minutes ago

  @googlenesthelp Hello, my Nest thermostat lost internet connectivity. This is a first as I've never experienced any problems of this nature before. I have rebooted my router, reset the thermostate itself and it still does not find my connection or anyother connection? Help..

• 
  teamtaiwan (@teamtaiwan) reported 58 minutes ago

  @googlenesthelp Hey there. I'm currently using Android, the app is buggy and laggy since the last update. I can't control my WiFi points at all