Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Problems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (51%)
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Online Features (16%)
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Device Failure (12%)
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App Crashing (9%)
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Website Down (9%)
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Errors (2%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Sign in | ||
| Online Features | ||
| Online Features | ||
| Website Down | ||
| Device Failure |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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ΛΕΠΑΝΤΟ
(@LePant0) reported
@googlenesthelp nest down? Need help.
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jimmy
(@bone1980) reported
@googlenest changed my WiFi and what a mission to get a camera back working what a pile of ****
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Michael Barnes
(@minesbigger93) reported
@googlenesthelp is nest down now?
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andrew
(@SaucyRaichu) reported
It’s nice that @Google bought @googlenest only to let it stagnate and be plagued with stability issues, as well as refusing to make any improvements like syncing multiple thermostats to optimize their usage between home levels. Two days now of servers being down for hours. 😪
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Rich May, Jr.
(@RichMayJr) reported
@googlenesthelp Nest Guard went down about 10 minutes ago. All Nest Cameras are still functional.
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April
(@aprileveryday) reported
@PassportAndPix @googlenesthelp Random, but does the radio alarm work in Canadian English? We have a google speaker, and i don't like the UK voice, so i changed it to US and she gave me Fahrenheit. Changed to Canadian and it's in Celsius. Not the best fix but could work maybe?
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pmantis3
(@pmantis31) reported
@googlenesthelp The issue started 3 days ago that’s when I checked online for troubleshooting and got no where which is what brought me here the model is Display-3.4. The serial number is 09AC01AC451609V9
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Jess
(@JessicaWorthi20) reported
@googlenesthelp I’m using a nest learning thermostat, a couple of weeks ago it dropped off from the internet I tried to reconnect but it couldn’t find my internet signal. I’ve restarted but still nothing. It was giving a W5 error. It is now stuck in a restart loop as it says 1/2
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Robyn Bruns
(@RedRobyn1122) reported
@googlenesthelp Nest guard offline did 2 restarts and update wifi when it looks to.check for an update blue ring spins and then says unable to update try again later. Some of my doors are also showing offline as well.
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J.R. Ramos
(@jrvmosjr) reported
@googlenesthelp Keeping an eye on your official channels for updates?? None of your official channels have announced or acknowledged this issue. 😡
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Lance Ulanoff
(@LanceUlanoff) reported
@RobFromInternet @googlenest There appears to be a problem with that power source that I, with my limited HVAC experience, cannot troubleshoot. I did, by the way, replace the Nest batter, since I thought that was the issue. I was wrong.
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Steve Geinitz
(@sgExploreLearn) reported
@googlenesthelp is nest alarm system down?
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Nirave 尼拉夫
(@nirave) reported
Ok the time has come to DUMP the @googlenest #NestWiFi as it keeps throttling my speeds to a max of 90Mbps. Not the cables I’m using as tested the same ones hard wired to the port and it’s full gigabit speed. What are the best alternatives? I’m pissed as it's $400 down the drain!
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Rich May, Jr.
(@RichMayJr) reported
@googlenesthelp Did nothing and it’s back online now. Feels like Google Nest Guard mothership went down during this time.
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Amar Vutukuru
(@AVutukuru) reported
@googlenesthelp I believe I've 3rd generation and yes this is the first time I've been running into this problem and whatever I do, it is unable to detect the WiFi network
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Charlene
(@princcess82) reported
@googlenesthelp my nest thermo e don’t connect to wifi anymore. What we already did, reboot our modems (all devices can connect), reset the nest, reset and restart the nest again and again. So we did our part like six times. Can you help us?
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Amar Vutukuru
(@AVutukuru) reported
@googlenesthelp Few days ago, my Nest constantly reported "unable to find network" issue. I attempted several times resetting my WiFi router and Nest but the issue still exists. There were many other WiFi devices in the vicinity & they all can connect to WiFi n/w. Please help!
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Kate Bevan
(@katebevan) reported
@PassportAndPix @googlenesthelp I spent AGES digging around in the app trying to fix it when I got mine, and someone here suggested just telling it what to do, so I am very happy to have passed on that information
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Andy Chandra
(@AndyChandra) reported
@googlenesthelp it seems nest is down rn
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Charlie 🕊
(@whereCwanders) reported
@PassportAndPix @googlenesthelp That’s so odd. I don’t have this issue at all, just ask to set a media alarm
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Mark Horiuchi
(@MarkHoriuchi) reported
@googlenesthelp your **** ain’t workin...
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james sajna
(@wcgjames) reported
@googlenesthelp Unfortunately your recommendation of uninstalling and reinstalling is not the problem or case….you might wanna actually know about technology before giving advice as such as that…..as for Brinks calling was a “PANIC ALARM” signal, not a signal that it’s offline!
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Selanda
(@Selanda) reported
Hey @googlenesthelp, is there an outage on the Hello? My other cameras work but my Hello has been in and out for the last 15-20 minutes. Already cycled the power and confirmed I can ping it successfully on my local network, but the Nest interface keeps showing "offline".
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Camille Bonds
(@camillebonds) reported
@googlenesthelp Is there an issue with Nest Guard? It seems to be down but our Nest Hello seems to be fine.
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ΛΕΠΑΝΤΟ
(@LePant0) reported
@googlenesthelp Nest guard. Offline
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Melissa Sherwin
(@MelissaNSherwin) reported
@googlenesthelp Is there an issue with Nest Guard? Currently offline and nothing is working to troubleshoot.
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Andy Chandra
(@AndyChandra) reported
@googlenesthelp it just says offline, all.other connected device non nest working fine and online
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Jess
(@JessicaWorthi20) reported
@googlenesthelp It has low battery. Have tried to charge with a micro usb but says to return to base. When I do it starts the restart loop again. It’s driving my nuts. Help please?
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myyrdin
(@myyrdin) reported
@googlenesthelp Nest guard went offline at 7:10 PM. I'm seeing lots of other people saying the same thing. Cellular backup not working and basic functions like door chimes and the connected devices all went offline when I rebooted it. Reset wifi successfully - still offline.
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jay gordon 🦍
(@jaydestro) reported
from
Brooklyn, New York
@googlenesthelp my nest thermo isn’t working with the app. Is there another outage?