Is Google Nest down?
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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Google Nest reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Google Nest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Google Nest users through our website.
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Sign in (50%)
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Online Features (19%)
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Website Down (10%)
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App Crashing (8%)
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Device Failure (8%)
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Errors (4%)
Live Outage Map
The most recent Google Nest outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Denver |
Online Features | |
 Stratford |
Website Down | |
| Inkster |
Sign in | |
| Edmonton |
Sign in | |
| Kirkland |
Errors | |
| Peoria |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Hayden
(@wearyourshaydes) reported
@googlenesthelp You thought you could help me figure out why ******** you send creepy emails highlighting your surveillance state infrastructure?
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Scott Marshall
(@RiggedTheGameIs) reported
@googlenesthelp I have the original nest doorbell and my wifi is great. It's your service that has gotten slower and buggier and borderline unusable over the past year. I used to buy all your products and now I hate them. You guys don't support ****. I'm done.
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Ju-On Cena
(@GregCypress) reported
@googlenesthelp No, we had diagnosed the problem before I made the original tweet. Appreciate the follow up, though, Google probably ain’t paying you enough.
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danielleV
(@DaniExit59) reported
@googlenesthelp smoke alarm just rang through the house in the middle of the night not once but twice scaring the heck out of us for no reason????? We took it down so we can sleep but why would this happen?
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Dumpwoody
(@DumpwoodyTea) reported
@googlenest thanks for destroying a once good product. The new wireless cameras along with the app and usability is just trash. Nest was amazing until you took it over
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Dave Is Great
(@DaveIsGreat71) reported
@googlenest Am I doing something wrong? If I want to cancel my alarm on my Nest Hub by clicking on the alarm I set, it takes me to a page where I have to scroll down for an endless amount of time before I get to my set alarm to cancel it.
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Alex Viznytsya
(@alexviznytsya) reported
@googlenesthelp Hi, my Nest Learning thermostat failed to connect to WiFi and does not see any WiFi network. I did factory reset, but it did not resolve the issue. Please advise what can be done to resolve this issue. I have it around 6 months.
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Purpleparrotuk
(@purpleparrotuk) reported
@googlenesthelp @SullivanLiu It’s your app that’s broken. Google have confirmed you are trying to fix it. It’s been over a month now.
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Brad Barrish
(@bradbarrish) reported
@jstrauss @googlenest Internet of ****.
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Brandon (he/him)
(@subwayslashee) reported
Cool life hack! If you're a paid @youtubemusic subscriber but still hear ads on @googlenest you can reach out to technical support and get stuck in a neverending nightmare loop where nothing is resolved because you keep getting passed back and forth like a party favor.
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John London
(@londonjohnp) reported
@googlenest how is it possible that my ancient Honeywell thermostat lasted 30 years without breaking and my ‘smart’ nest thermostat is broken after 2 years?
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XRPmaniaK
(@XRPmaniak) reported
@WietseWind @googlenest Vage ****
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Abiy
(@Abiy47254668) reported
@googlenesthelp Hay their I have Google nest and working good but can't find any wifi network. And I tried different things reboot reset and restart but nothing changes. Need help please. Thank you
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Richard Fortune
(@richard_fortune) reported
@googlenesthelp I have many Nest devices in my house, all working fine. However, after almost 2 years of life without issues my Nest Cam IQ Outdoor has suddenly stopped, no lights nothing. Nest Aware is saying last motion saved for it was on Tuesday this week. Can you help?
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🏆 Ricardos LUFC 🏆
(@Richyboy2k20) reported
@googlenesthelp hi, please can you help? I have just realised that my nest hasn't been connected to the WiFi for 10 days. Its not picking up any WiFi network even though all other devices are. Tried network and factory reset and neither have fixed it
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Vince Monde
(@vmaxz89) reported
@googlenesthelp My Nest thermostat’s Wi-Fi is no longer working. Tried resetting all settings with no avail. What’s the issue?
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ray martinez
(@rmartjr) reported
@googlenest help where are the installation instructions for the doorbell.
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James
(@jamesshelby) reported
@googlenest is the most worthless monitoring camera out there...so slow and constantly doesnt take pictures when people arrive. This product is absolute junk for the price compared to others.
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Vitto
(@runway0624) reported
@googlenesthelp No improvement after rebooting. Doesn't seem to be a territory restriction, as other users in Nest markets are also experiencing the same lag issue as shared on Reddit and reported on tech sites.
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Patrick Hammond
(@patrickhammond) reported
Hey @googlenesthelp I'm coming up on a week where all of my Nest products are unusable and unable to be added back to my home. Support has escalated after lots of ongoing troubleshooting but is not any closer to a solution. Anything you can do on your side to help?
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Cassandra Fooks
(@CassandraFooks) reported
@googlenest Why is it so hard to get in contact with a human? I have sent numerous emails regarding an unauthorized charge on my account and have received no reply. How can I speak with someone regarding this issue?
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BlazinEyes ✊🏽🗽
(@BlazingEyes) reported
Do you think ERCOT is controlling our @googlenest thermostat temperatures here in Texas? Its funny how the temperature keeps being raised to the temperatures that they are telling Texans to move their thermostats to, to avoid the system shutting down
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NM
(@naresham) reported
@googlenest @Google Chromecast is a pain since the recent change wherein casted videos can no more be controlled using the TV remote. Worst is when you command the speaker to play on Chromecast and you are helpless. Please revert to allow us to pause/seek using remote control.🙏🏻
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Sameer Kumar
(@sameerkumar011) reported
@googlenesthelp I recently deleted my gmail account for some reason and i want to get my gmail account back. Please help us.
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.:ISHY:.
(@I_S_H_Y_) reported
@purpleparrotuk @googlenest I made them aware of the issue on the 11th April. They keep telling me the same, that it’s being looked into. So frustrating, paid for 24/7 cloud recording but can’t view the footage as the app is broken.
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SpectreSam
(@Spectre_Sam) reported
@googlenesthelp Looking for some help here. Nest thermostat been working great and wake up this morning now cannot get it to connect to wifi. Tried rebooting, resetting, other wifi devices work, and restarted all network devices and still nothing.
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.:ISHY:.
(@I_S_H_Y_) reported
@purpleparrotuk Are you still getting fobbed off by @googlenesthelp with the whole Nest App? It just doesn’t work..they’ve broken it & constantly tell me via email that they’re looking into it. So frustrating.
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POBTECH
(@POBTECH) reported
@googlenesthelp Hi @googlenesthelp My issue is with the google home app, which affects all of nest assistant products as i can no longer control my ceiling fan and light. Not sure if the home team has its own support.
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Ki™️
(@Makhi_Tyrique) reported
@googlenest @Google you have the worst Bluetooth speakers and they always DISCONNECT!!!
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: Thomas: Love.🇬🇪
(@ThomasL57120831) reported
from
Westfield, State of Western Australia
@WietseWind @googlenest you need to either change them all out for gu10 led's (cool to touch but light is poor) ( direct replacement) or have transformers fitted and drop them down to 12volts ( same heat but transformer gas thermal cut out.) check to see if insulation is sitting above lamp.