Google Nest

Google Nest Outage Map

The following outage map shows the most recent locations worldwide where Google Nest users have reported their issues and outages. If you are having an issue with Google Nest and your area is not listed, make sure to submit a report below



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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Google Nest Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
London, England 9
Toronto, ON 7
San Diego, CA 5
Dallas, TX 5
Las Vegas, NV 5
Tucson, AZ 4
Calgary, AB 4
Tallahassee, FL 4
Montréal, QC 3
Roseville, CA 3
Philadelphia, PA 3
Surrey, BC 3
Oakland, CA 3
Los Angeles, CA 3
Chicago, IL 3
Pittsford, NY 2
Uckfield, England 2
Phoenix, AZ 2
Karben, Hessen 2
Sydney, NSW 2
Kitchener, ON 2
Melbourne, VIC 2
Manchester, England 2
Irvine, CA 2
Austin, TX 2
San Antonio, TX 2
Saskatoon, SK 2
Mexico City, CDMX 2
Centreville, VA 2
Clayton, NC 2
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Google Nest Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:
  • Bittu sharma (@Bittus80) reported

    @googlenesthelp My Google Home Mini is not turning on. it seems my adapter is not working

  • Drew Bamford (@drewbam) reported

    @cadyleemcc @kairyssdal @googlenest should make a garbage cam to catch the dog poop bandits.

  • Caleb Dume (@catmsp_) reported

    @googlenesthelp I need help. I sent out my google nest for repair and fedex hasn’t delivered yet. I need my thermostat back before the weather changes too much

  • Richard Blate (@RBlate) reported

    @googlenesthelp still have my Account stop with nest. App is not allowing me to login nor reset my password. What is this occurring? What is the fix?

  • 💧turna23 (@turna23) reported

    @GELighting @voteforgrant @googlenest This issue happens all the time. It's so really annoying for how much we paid to downlight our house.

  • Michael Chandler (@MikeChandler01) reported

    @googlenesthelp I certainly do need help please. I have called the Nest support twice and on both occasions been told a technical expert will call me back. I have still not had a call and I’m thoroughly disgusted with the service levels.

  • Bede | በዕደ Adam (@LukeClanWalker) reported

    @DarkestBelle @googlenest hasn't let me down so far

  • Angie Cantarero (@angiecantarero) reported

    @googlenesthelp We have reset the device following the steps on google nest website. Following the steps for W5 error and it did not work.

  • Matthew (@kilobytedog) reported

    @googlenest your 2nd level support is giving me the run around on My broken nest battery camera less than 2 months old

  • Myford 🇺🇸🌵🎃🐶🏈⚽️✈️ (@RaymondMyford) reported

    @googlenesthelp Rebooted router, restarted Nest, reset Nest 4 or 5 times. Setup always stops at WiFi setup. It says it can’t connect to the network. It had been flawless until today when it went offline.

  • simonrodrigue (@simonrodrigue) reported

    @googlenesthelp @googlenest not sure if you have smart home solved if the solution to an issue is drive 4 hours to go to the location to reset the devices....

  • AMElle❄️ (@ElleUstrious) reported

    @googlenesthelp It just searches forever and finds nothing. If I manually enter the network name and password it says “failed to connect.” Router is fine, everything is online. Network settings reset and restart didn’t help. :/

  • AMElle❄️ #yougofirst (@ElleUstrious) reported

    @googlenesthelp please help! I’m out of my mind trying to get this thing back on wifi. I’ve reset, recharged, added a c wire adapter, lin 200, battery over 3.8. NOTHING WORKS. 😭

  • Mark Butcher (@butch10mcfc) reported

    @googlenesthelp My 3rd Generation Nest Thermostat heat link appears to have failed - there are no lights on the unit despite there being voltage. I have no heating and it’s getting towards winter. Please help…

  • David MacDermaid (@DavidMacdermaid) reported

    @googlenesthelp hi, I have a 3rd gen thermostat. I purchased and installed on Nov 2019. Its been working perfectly until this week. I now have a H71 error. The heat link is dead. No LEDs, doesn’t reset, I’ve checked it has 240v input. Boiler is fine. Can you advise how I replace?


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