Google Nest

Google Nest Outage Map

  Check Current Status

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Google Nest Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Huntington Beach, CA 9
London, England 9
Toronto, ON 7
Edmonton, AB 4
San Francisco, CA 4
Liverpool, England 4
Portland, OR 4
Manchester, England 4
Adelaide, SA 4
Dallas, TX 4
Naperville, IL 4
Minneapolis, MN 3
Phoenix, AZ 3
San Diego, CA 3
Nottingham, England 3
Chelmsford, England 3
Chicago, IL 3
St. Catharines, ON 3
Philadelphia, PA 3
Baltimore, MD 3
Oakland, CA 3
San Antonio, TX 3
Ashland, WI 2
Leeds, England 2
Pinneberg, Schleswig-Holstein 2
Goose Creek, SC 2
Loughborough, England 2
Newport, Wales 2
Perth, WA 2
Cullowhee, NC 2

  Check Current Status

Google Nest Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:
  • Jennifer (@JenniferSpaw) reported

    @evergypower @googlenesthelp well, after three hours and forty minutes on hold with Evergy, and the hour and a half with Google Nest Support (ha!) I hope my faulty Nest thermostat doesn't burn my house down.

  • KrisBrig Creative (@krisbrig) reported

    @googlenest It stopped functioning around 12pm today and it went unnoticed for three hours after feeling super chilled. A walk to the thermostat revealed error code on E Nest unit all of a sudden. Unit has never displayed error on the 7mo heat/ac system. Nest <2.5yrs.

  • Cat Del Buono (@catdelbuono) reported

    @googlenesthelp I’m still waiting for my issue to be resolved. It’s been months now that the app just keeps crashing before I can see anything, making it USELESS. Where’s the app update to fix this??

  • Serge Jespers (@sjespers) reported

    @googlenest Reinstalling seems to have fixed it. The web app keeps me in a sign in loop though.

  • Luis Ortiz III (@luisortizIII) reported

    @googlenesthelp i am still trying to get case id 9-5448000031159 resolved. All I want to do is send this piece of junk back for another garbage replacement and I can't even get that done. You support is useless. I have spoken to 3 ppl already. Pls help.

  • Demon © (@DemonTraitor) reported

    @googlenest UK, it used to work, then randomly stopped. I cannot imagine there are many trouble steps to take. You either have the action in the routine or not. There's no options etc. It has been rebooted (the Nest Audio)

  • 🇦🇫 Farid🇺🇸 (@FaridTheDeafGuy) reported from Foothill Farms, California

    @googlenest please help, how do I claim warranty repair/replacement for my best thermostat? DM

  • Dr. Frank Buck (@DrFrankBuck) reported

    @googlenest @IFTTT Did receive a response from @IFTTT as follows: "We've been alerted to an issue with Google Assistant affecting some users and resulting in the problems you've described. We're currently investigating this internally, and have also reached out to Google..."

  • A s (@As04973464) reported

    @googlenest nest hello app has just started crashing every single time I try and view a video/event. I’ve just found TENS of tweets same thing going back to 2016. How is this still a problem?? Will return and unsubscribe from nest aware plus if can’t fix.

  • *sigh* It’s Jason🌹 (@JinDenver) reported

    @googlenest Bingo! It was "offline" for like 3 weeks and I couldn't do anything to get it reconnected. So I removed it from the app and am trying to re-add it to the app to make it function w/app (and Google Asst/Siri controls).

  • *sigh* It’s Jason🌹 (@JinDenver) reported

    Hey @googlenest I'm having trouble w/ my Nest/Yale Lock. It lost cxn w/Nest app. Just said it was offline. I removed it & am trying to re-add it & it won't connect. I'm at a step where it says to press button on back of the lock to install, but the button never becomes active.

  • 𝕟𝕠𝕪𝕚𝕖 (@noyie) reported

    @RamyShalaby @googlenesthelp same thing happened with mine, google sent a replacement -- it was working fine for 2 weeks-- all of sudden has stopped working again. Google nest's help is really annoying and will expect you to troubleshoot for 30+mins before they will agree to send out another one.

  • Doc (@Docsaidit) reported

    @googlenest Unfortunately not. Still many issues with combining Google Tv with Nest Devices within a group. E.g. delays in the next song coming on; or the song starts playing too loudly, then quiets down; or I have ask several times to play music before it does.

  • Dinesh Kumar (@dknotnot7) reported

    @googlenest have been trying to get a replacement device for a faulty nest thermostat since Nov 2020, but no help. Horrible support!! Case: 2-0622000031336

  • Bart Roozendaal (@BartRoozendaal) reported

    @googlenesthelp I am now on my second thermostat E device. As the previous one, I cannot get past a TD023 error when trying to add the device using my phone or iPad. Any tips? I've tried all that is listed in the support pages. Also tried a hotspot via a phone. #desperate

  Check Current Status