Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Denver, CO | 1 |
| Stratford, ON | 1 |
| Inkster, MI | 1 |
| Edmonton, AB | 1 |
| Kirkland, WA | 1 |
| Peoria, AZ | 1 |
| Anchorage, AK | 1 |
| Seattle, WA | 1 |
| Havertown, PA | 1 |
| Montalvo, CA | 1 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Calgary, AB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Andre
(@sierravandre) reported
@googlenesthelp my nest guard has been offline for 30 mins. I know it’s connected to the internet. What is going on?
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SébFM Lapin
(@sebfm_lapin) reported
@googlenesthelp @ManuuMejias @googlenesthelp Connection is working through Yeelight but not through Mi Home. Apparently it's not concerning people using China Mi Home servers, here, only services from other servers than Mainland China may be impacted (Mi Home France Server here)
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Luisa-Christie 💙
(@luisachristie) reported
@googlenesthelp Thank you - I factory reset it from the device as it couldn’t be found on my Google home but even after that it still won’t show up. There is 3 bars of wifi in this room so I don’t understand why it’s not working… So frustrating
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Corey Arquette
(@ArquetteCorey) reported
@googlenest can you guys fix your fuct up replay I’m so tired of it freezing up or glitching out. It’s not my internet it’s your BS camera hub. Can’t believe I pay a sub for this crap
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N Bekhet
(@bekhet_n) reported
@googlenesthelp hello... My nest thermostat 3 has w5 network error and I tried all the possible ways and googled it but seems this issue is non fixable ... Please help
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bertomeister
(@bert0meister) reported
@googlenesthelp @JosiGioCalles Here the problem persists... Please tell when the problem is solved for you
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carla jeremy
(@carlajeremyy) reported
@googlenesthelp mi home can't be linked to my google home app. Please fix this problem
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Skwerl
(@Skwerl23) reported
@googlenesthelp the indoor wired cams just went offline in the home app. But they are still recording to nest aware. Halp!
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SébFM Lapin
(@sebfm_lapin) reported
@googlenesthelp @ManuuMejias Hello @googlenesthelp actually the problem is coming either from your side or from Xiaomi side as there is no issue in reaching the Xiaomi's login page but connection fails when trying to link G Home to Mi Home. It's either an API issue or a network issue between you and Xiaomi.
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JU51LNS
(@JU51LNS) reported
@googlenesthelp Just in the process of deleting zones to avoid superfluous events in activity zones, but realise that will just be as bad as I will get motion activities from areas I dont want, eg adjacent road - how utterly ridiculous. Can you explain why you cant filter activities in zones?
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8 mental illnesses 👻 under a bedsheet
(@MoonyWink) reported
@googlenesthelp @JosiGioCalles Getting the same issue here in the UK
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Arti Eero
(@idkartemis) reported
@therealmania @googlenesthelp Yeah! My thermostat itself is connected to Wi-Fi and is working in general, just the server seems to think it’s offline so I can’t control it with the home app or google assistant 🤷🏽
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MPI
(@MPICreates) reported
@googlenesthelp We installed the thermostat about four an a half years ago. The issue seems to have started yesterday after the 6.2-22 firmware update was pushed. I do not have any schedules of any kind set.
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Rhys
(@RhysAtty) reported
@googlenesthelp need help asap, sent DM
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Vikram
(@iamvikrsh) reported
@googlenesthelp Problem started on Halloween day and continued till late evening. Notifications were coming an hour late. Restarted/reconnected router & doorbell.