Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Maidstone, England 2
Calgary, AB 1
Seattle, WA 1
Helendale, CA 1
New Castle, PA 1
Phoenix, AZ 1
Youngstown, OH 1
Saint Paul, MN 1
Wednesbury, England 1
Boulogne-sur-Mer, Hauts-de-France 1
Forbach, ACAL 1
Valparaiso, IN 1
Ferndale, WA 1
Philadelphia, PA 1
Kettering, England 1
Markham, ON 1
Chicago, IL 1
Burbank, CA 1
Falls Church, VA 1
Chandler, AZ 1
Buckeye, AZ 1
Osaka, Ōsaka-fu 1
Naples, FL 1
Orléans, ON 1
San Antonio, TX 1
Miami, FL 1
Birmingham, England 1
Orlando, FL 1
Wheaton, IL 1
Englewood, NJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • ikessels Ivo Kessels (@ikessels) reported

    @googlenest No. Not even with everything on Disney. When talking to their SD they said Chromecast issue due to their update so factory reset. Known issue. 😳

  • iiamdarren Darren (@iiamdarren) reported

    @googlenest I think its always been hot, but the signal was spectacularly poor today, I can't use WiFi in the bedroom, or living room, dining room. I have 3 points so shouldn't be this way. I let it cool for a bit and put it back on. Its working a bit better, but unreliable

  • ikessels Ivo Kessels (@ikessels) reported

    @googlenest Only thing left is reset of CC but I don’t think you are the problem here. Disney said Google had an Chrome update (?) and has/had 4K issues.

  • Bernie_Dono Bernie (@Bernie_Dono) reported

    @googlenesthelp Hi just bought a Google Nest (replaced my Echo Dot) but it won’t connect to my Apple Music account. Can only play via Bluetooth. I’d rather just ask the Google assistant! Can you help? Any way I can incorporate Apple Music?

  • ibgeekme IBGEEK (@ibgeekme) reported

    @googlenest @Google Stop using TV to access our speakers. I had children asleep you piece of **** company!

  • iiamdarren Darren (@iiamdarren) reported

    @googlenest The power being plugged in, is why its heating up. If I disconnect it, it cools down.

  • ThesingingKG Fire Adam Gase (@ThesingingKG) reported

    @googlenest 1.) I have an overall issue with a new heating system which I’m trying to figure out on why the boiler won’t keep the thermostat charged. 2.) Also I’m charging the thermostat separately in order for the boiler to function but that is not working.

  • _bowandarrows_ dreamy ♡ (@_bowandarrows_) reported

    @rahim94 @googlenest Do you mean a speaker factory reset or phone? Yeah when I went on the website and click the help it was a bit weird so I’m wondering if they’re having issues across the board.

  • lloid Deltron Zero in 2020 (@lloid) reported

    Hey @googlenest , maybe push an update so your TV ads don't set off my Google Homes every time. OK Google, fix that ****.

  • ZackPaniel Zack_Paniel (@ZackPaniel) reported

    @googlenesthelp I’m located in the USA. No error messages seen on the thermostat.

  • rahim94 Rahim™ 🇬🇧🇲🇦 (@rahim94) reported

    @_bowandarrows_ do a factory reset and set it up again. i've had issues with my speaker as well, and that seems to have fixed it. also, @googlenest are aware of a software issue regarding this as i've been speaking to them

  • stevemur stevemur (@stevemur) reported

    Hey @googlenest that whole "you can't register your thermostat with a GSuite email address" thing, requiring a SEPARATE gmail account (weird policy? bizarre technical block?) is just nuts, and a terrible UX. You do know a lot of families & households use GSuite too, right?

  • TweetBlackHole1 TweetBlackHole (@TweetBlackHole1) reported

    Hey @googlenest @googlenesthelp Why does the Google Wifi and Nest Wifi not work together? Please put that warning on the product so people do not end up buying something Google cannot support or fix.

  • RyanTrejo_ 𝑅𝑦𝑎𝑛 𝑇. シ (@RyanTrejo_) reported

    @googlenesthelp My dads Google isn’t working it says “please login to the Google home app” how could I fix that?

  • drnikkieggers Nicole Eggers (@drnikkieggers) reported

    I normally wouldn't use Twitter this way, but I'd just like everyone out there to know that @googlenest is a trash product. Bought one and it didn't even last two years. Now they refuse to replace their defective product.

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