Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 2 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Westerville, OH | 1 |
| South Salem, NY | 1 |
| Fargo, ND | 1 |
| Dania Beach, FL | 1 |
| Tinley Park, IL | 1 |
| London, England | 1 |
| Marblehead, MA | 1 |
| Jacksonville Beach, FL | 1 |
| Troy, MI | 1 |
| Grebenstein, Hessen | 1 |
| Richlands, VA | 1 |
| Salem, MA | 1 |
| Philadelphia, PA | 1 |
| Manchester, NH | 1 |
| Saskatoon, SK | 1 |
| Miami, FL | 1 |
| Lancaster, SC | 1 |
| Phoenix, AZ | 1 |
| Franklin, TN | 1 |
| Brentwood, CA | 1 |
| Ashburn, VA | 1 |
| Birmingham, AL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Anna C
(@AnnaRCocco) reported
@googlenesthelp my doorbell just went offline for no reason - nothing has changed and internet is still in the home with my outdoor camera working.
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5h0$T\-\unT£r
(@JazouliYassine) reported
@googlenesthelp my Nest thermostat completely lost wifi. Every other device work fine at home and can find tons of SSIDs except Nest. Can I get some help please ?
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Wes Mullins
(@WesMullins) reported
@googlenesthelp Nest app. Seems to be caught up now, maybe a slow queue on push?
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Brian Pomerleau
(@bpomerleau82) reported
@googlenesthelp Thanks! New Nest Thermostat. No changes to the network. It’s having other issues as well. I thought maybe a software update would fix it but it won’t connect. Have tried all the recommended steps on Google support website.
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𝕄𝕚𝕂𝕖 𝕄𝕔𝔻𝕠𝕟𝕠𝕦𝕘𝕙 🍥
(@MiKeMcDnet) reported
from
Pine Island Ridge, Florida
@MPassi23 @googlenesthelp I'm #RT'ing a whole lot of other users who are having our same issue... They seem to treat it as an individual / personal issue. Yeah, NO.
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Chad, but not “A Chad”
(@PlantBasedChad) reported
Ok @googlenesthelp please tell me why my nest continues to randomly turn from heat to cool in the middle of the night in the winter. I even turned the smart sensor off so it wouldn’t try and learn from my adjustments and that didn’t help
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champvanderford
(@champvanderford) reported
@googlenesthelp How update my CC info? Got an email stating my subscription expired but got no email beforehand! Been on nest for over 40 minutes and can’t update my info or subscribe to Nest Aware!! Went online and multiple having this issue with cams from 2017. Please help!!
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Katie
(@kandpnick) reported
from
Orange Park, Florida
Anyone having issues with @googlenest? Yesterday my devices stopping working unless I manually manipulated the DNS server. No bueno for my work PC where I can’t change things. Also, my mesh test fails suddenly. Why the sudden change? @googlenesthelp any ideas?
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3lilitty
(@ganngeli) reported
@googlenesthelp my ejomann40 acc got hacked and they put 2 step verification pls help
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Jill Oliver-Fox 🦊
(@beautyvixenca) reported
@googlenesthelp You've made listing to music pointless and terrible with ads.
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Brolin Rosquist
(@RosquistBrolin) reported
@googlenesthelp My nest thermostat is having an issue with connecting to the internet. It states that it cannot find the network. Also, the display takes a while to show up at times.
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Linda Smith
(@andressarequia) reported
@ganngeli @googlenesthelp Message Best_recovery01 on Instagram, he help me get my hacked account back, he is legit and fast in recovering hacked and supended account
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Brian Pomerleau
(@bpomerleau82) reported
@googlenesthelp My Nest Thermostat suddenly stopped connecting to wi fi and cannot find any networks. Please help!
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Michelle Passi
(@MPassi23) reported
@MiKeMcDnet @googlenesthelp Same here! I appreciate their troubleshooting but seems to be a much larger issue!
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Michelle Passi
(@MPassi23) reported
@BrianSullivan @googlenesthelp Having the same issue here. Doorbell rings and then I’ll get the alert ten minutes later on my phone then the same alert again three minutes after. Never had an issue until today.
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