Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Beulah, MI 1
Clementon, NJ 1
Santa Cruz, CA 1
San Francisco, CA 1
Duncan, BC 1
Zürich, ZH 1
London, England 1
Seattle, WA 1
Warren, OH 1
Leatherhead, England 1
Thomasville, NC 1
Englewood, CO 1
Toronto, ON 1
Torrington, WY 1
Derby, England 1
Anaheim, CA 1
Ocala, FL 1
Cuenca, Provincia del Azuay 1
Carolina, Carolina Municipio 1
Minneapolis, MN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • Rusty_D Rusty_D (@Rusty_D) reported

    @googlenesthelp hi there! My Nest Mini keeps on disconnecting from network. Is there a fix yet?

  • jessephelps Jesse Phelps (@jessephelps) reported

    @googlenest @jmwein Late to this party but just as irritated. You’re making your more advanced users suffer. Bad move.

  • AMSFX35 AMSFX35 (@AMSFX35) reported

    @googlenesthelp I’ve rebooted all the points, which did not help. They give that response when I say “hey google” and ask it a question. All internet functions appear to be working fine. It’s just the google assistant on the points.

  • twitjiver Bill Oldham (@twitjiver) reported

    @googlenest will not connect to wi-fi. we have almost exhausted google/nest's online tips. anyone know the secret of our problem?

  • john_brighenti John Brighenti (@john_brighenti) reported

    @verizonfios router died this morning causing me to miss work and my kids to miss school work. Ran to worst buy when it opened and picked up @googlenest mesh and it's working brilliantly.

  • RickOler Wear-A-Mask (@RickOler) reported

    @googlenesthelp is there a current issue with Google Nest Cameras not sending notifications. I have 4 outdoor cameras and a 5th doorbell camera. I used to see many many notifications a day. Now I get none. Not even from doorbell camera when I get a delivery.

  • j_rings Jeremy Ringhoff (@j_rings) reported

    @googlenesthelp One of my nest thermostats has lost wifi. I have tried resetting, I double checked my router (all other devices work with wifi) and have unplugged for a while and plugged back into the base. Still have the issue "no networks detected"

  • escaflo escaflo (@escaflo) reported

    @googlenest my voice control doesn’t work since this morning at 7am and it is almost 4pm now. I kind of regret switching to Google from Echo. Echo never had this issue.

  • AalekhSharan Aalekh Sharan (@AalekhSharan) reported

    @madebygoogle I have already sent you a DM. You are supposed to be an open company? Why not give your solution on twitter so that others with the same problem can benefit? @googlenest @googlenesthelp

  • bkjaxxx Jackson Hsieh (@bkjaxxx) reported

    @googlenesthelp My Nest 3.0 WiFi not working any more. It just won’t connect. I have this about a year

  • FelipeTServin Felipe Servin Corona (@FelipeTServin) reported

    @googlenest google home mini Is not shutting down the lights, is there any problem ??

  • manofsomanyface the chosen (@manofsomanyface) reported

    @googlenesthelp I had the original nest thermostat and I moved and I bought the new third generation thermostat for my new house and I’ve had it for about 4 months and now it can’t find any network. I’ve reset my modem,the thermostat, and thermostat network settings didn’t help

  • kien1974 Kien Tan (@kien1974) reported

    @TimesRadio @googlenesthelp "Hey @Google, play Times Radio" keeps giving me Radio X. This has been a known problem for over 6 months. Fix?

  • finandhome FIN&Home ® Inmobiliaria y Financiación (@finandhome) reported

    @googlenest @madebygoogle Hi. 2 people posted 2 fake comments on my Google My Business profile, so my company can’t #GrowWithGoogle, and although I contacted Google several times, Google doesn’t removes it. It’s fake spam and harm the company, could you please help me with @Google for remove it ? Thanks !

  • john_brighenti John Brighenti (@john_brighenti) reported

    @verizonfios router died this morning. Lost a morning of work and the kids missed several hours of school. Ran to worst buy as soon as it opened and snagged a @googlenest mesh bundle and it's working brilliantly.

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