Google Nest

Google Nest Outage Map

The following outage map shows the most recent locations worldwide where Google Nest users have reported their issues and outages. If you are having an issue with Google Nest and your area is not listed, make sure to submit a report below

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
London, England 41
Birmingham, England 6
Sheffield, England 6
Reading, England 6
Glasgow, Scotland 6
Chicago, IL 5
Toronto, ON 5
Nottingham, England 5
Houston, TX 5
Bristol, England 5
Manchester, England 5
Stockport, England 4
Southampton, England 4
Dallas, TX 4
Edinburgh, Scotland 4
Preston, England 4
Swansea, Wales 3
Mississauga, ON 3
Croydon, England 3
Leeds, England 3
Surbiton, England 3
Liverpool, England 3
Milton Keynes, England 3
Santa Clara, CA 3
Derby, England 3
Norwich, England 3
Seattle, WA 3
New Delhi, NCT 3
Bridgeton, MO 2
Poplar, England 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:
  • Lioness787x (@Lioness787x) reported

    @googlenesthelp multiple calls over months over 16 hours. Now 30 min on same issue still holding #NeverNest and year for “research” on overcharges

  • Lioness787x (@Lioness787x) reported

    @googlenesthelp years waiting fix on #overcharges conflicting directions resulted many accounts wNO camera subscription but Paid #NeverNest

  • Noah (@Noah_S4_) reported

    3/3 told me that they could see EVERYTHING even if I changed the passwords etc. I need some answers. And I need them NOW! If that’s the case you have misled me BIG TIME! You have violated MY privacy!!! This is so bad ! I am so furious and worried. @googlenesthelp @googlenest

  • Noah (@Noah_S4_) reported

    2/3 Where they able to login and see everything because they are actually memebers on the account? I was told for the past 3 years (every now and then I called to get confirmation about it from you guys!) that they can’t see a thing!TODAY, someone from @googlenesthelp @googlenest

  • Nick Espinoza (@mayta_capac) reported

    @googlenesthelp It is about ten feet away with no obstructions, I don't get an error msg, the device states Wi-Fi network cannot be found. I restart the router, restarted the thermostat and reset the thermostat.

  • 🫡J Leep🫡 (@JLeep86) reported

    @googlenesthelp No. You won't be able, or willing for that matter, to fix the problem.

  • Benjamin Bond (@BenBond76) reported

    @AwakenPatri0t @googlenest @Google Oh, it's working just as it was designed. The **** is a spy device, you volunteer to interact with.

  • Kek (@AwakenPatri0t) reported

    Umm @googlenest can't set an alarm or timer? What's the issue here? I try all the things she suggests too and nothing. She just complains she doesn't know how to help with that. I'm connected to the WiFi. @Google I don't know how you're not embarrassed by this product

  • OB_1keNobi (@1kenobi_ob) reported

    @googlenesthelp @googlenest after 3 weeks of ownership my nest failed. What a load of rubbish! Do not buy. Cheap unreliable electronics. Customer services were rude and unreasonable. Worst smart thermostat on the market!! Purchased through @amazonuk absolute rubbish help Centre

  • OB_1keNobi (@1kenobi_ob) reported

    @googlenesthelp @googlenest after 3 weeks of ownership my nest failed. What a load of rubbish! Do not buy. Cheap unreliable electronics. Customer services were rude and unreasonable. Worst smart thermostat on the market!!

  • OB_1keNobi (@1kenobi_ob) reported

    @googlenesthelp @googlenest after 3 weeks of ownership my best failed. What a load of rubbish! Do not buy. Custer we services were rude and unreasonable. Worst smart thermostat on the market!!

  • Andy Bolton (@rezurrection) reported from Royal Leamington Spa, England

    Anyone have ideas how to resolve the W5 issue with #googlenest learning thermostat? Or maybe a reliable alternative? We’ve had a replacement about a month ago for this issue and now it’s happened again 🤬😡 @googlenesthelp @googlenest

  • Thomas Habets (@thomashabets) reported

    @googlenesthelp If anyone else is interested: After quite a few back and forths Google Nest Support replied that the devices don't support channels above 149. Which... is exactly what I asked them to fix. Oh well. Only 5.5 years since UK allowed these channels. Not like Nest is at the forefront.

  • Steve (@stevecarrillo) reported

    @googlenesthelp I’m in USA. The device keeps searching for networks without end. Says “no networks found yet”. On one trouble shoot occurrence, it told my my wiring was wrong (but I’ve had it installed since before summer working fine)

  • Steve (@stevecarrillo) reported

    @googlenesthelp hi. I’m having trouble connecting my thermostat to the Wi-Fi. It can’t seem to find any Wi-Fi networks around me. I’ve tried many trouble shooting attempts


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