Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tampa, FL | 1 |
| Escondido, CA | 1 |
| Chepstow, Wales | 1 |
| Lincoln, NE | 1 |
| Tequisquiapan, QUE | 1 |
| Rödermark, Hesse | 1 |
| Katy, TX | 1 |
| Ashburn, VA | 1 |
| Lisbon, Lisbon | 1 |
| Jacksonville, FL | 1 |
| San Antonio, TX | 1 |
| Voorhees, NJ | 1 |
| Boston, MA | 1 |
| Ithaca, NY | 1 |
| Dallas, TX | 1 |
| Phoenixville, PA | 1 |
| Malvern, PA | 1 |
| Manchester, CT | 1 |
| Taunton, England | 1 |
| Columbus, OH | 1 |
| Manassas, VA | 1 |
| London, England | 1 |
| Haines City, FL | 1 |
| Hornell, NY | 1 |
| Hialeah, FL | 1 |
| Coaldale, PA | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan DeJarnette (@jordanfd) reported@googlenesthelp Resetting the device, clearing the cache, reintegrating my Google account, removing it from my "Home" in the app....This seems to be a widespread issue, that's impacting more than me (based on a quick Twitter search). So I'm guessing this is an issue on Google's end.
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Michael Phillips (@2pug4u) reported@googlenesthelp hi, my nest can’t find my wifi suddenly. I have restarted my router, restarted the nest…nothing. Please help.
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Ali Hafezi (@daRealAliHafezi) reported@googlenesthelp Yes I see the W5 error in network setting on my nest.
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jon mundy 🦦 (@jonmundy) reported@deflatermouse When we did ours 3 yrs ago I briefly toyed with the idea of the @googlenest version. But price and likely obsolescence within a decade made that a bad choice. Some things are better left simple.
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Tony (@TBlevins77) reported@jordanfd @googlenesthelp Jordan it’s like calling Comcast. You’re dealing with a level 1 tech who is reading through a script and unable to deviate from it despite knowing their is a larger problem at hand. I reported the same 2 days ago. My app hasn’t reported usage in 4 days
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Jordan DeJarnette (@jordanfd) reported@TBlevins77 @googlenesthelp Hopefully they fix it soon! 🤞
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Jüst Lïäm (@JustLiam_89) reported@googlenest @googlenesthelp @madebygoogle been having trouble with 8 nest protects continually going off, saying expired, and will not connect to WiFi despite router/device resets 4 wired, 4 battery. Same issue with all. UK customer. Help!!!!!
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Jordan DeJarnette (@jordanfd) reported@googlenesthelp Yes - nothing is fixed. As I mentioned, dozens of users are having this issue. What is being done on your end?
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Ali Hafezi (@daRealAliHafezi) reported@googlenesthelp my 3rd gen Nest thermostat hasn’t connected to wifi for months - TD004 (3.65) error code anytime I try to connect. Defeats the whole purpose having Nest. Could you help?
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Neal (@Neal214659141) reported@googlenest WTF is with your crappy service????? You try to sign in and it asks you to sign in with Google. You sign in with Google and it asks you migrate. You try to migrate and it goes back to trying to sign in with nest and then Google again. What a **** show.
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Judging EBTs:guilty (@AitkensDrum) reportedThat's it started. Mrs comes in "I'm freezing." That's an exaggeration. "yes, but it's not as warm as it was". @googlenest I badly need a password protect system to get heating over 18 degrees, help!
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Christopher Lay (@Christo25729652) reported@googlenesthelp I have came into an issue with my nest not finding any networks at all inhave read this is a known issue and took all the troubleshooting measures to fix as well as almost an hour with tech support where the answer I got was it must be my internet. Which makes no
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h (@haleysnothere21) reportedmy apartment is 80 ******* degrees right now. @googlenest is absolute trash
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Louai Hauranieh (@louaih) reported@googlenesthelp hello, my Nest learning thermostat cannot find any Wifi signal. Please help
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JC Phillips (@JCPhillipsRadio) reportedAs a huge fan of @Google I have to say, the @googlenest wifi is the biggest piece of garbage. And, I HATE LEVEL 1 tech support. They have no idea what they are doing.
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