Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 2
Chepstow, Wales 1
Lincoln, NE 1
Tequisquiapan, QUE 1
Rödermark, Hessen 1
Katy, TX 1
Ashburn, VA 1
Lisbon, Distrito de Lisboa 1
Jacksonville, FL 1
San Antonio, TX 1
Voorhees, NJ 1
Boston, MA 1
Ithaca, NY 1
Dallas, TX 1
Phoenixville, PA 1
Malvern, PA 1
Manchester, CT 1
Taunton, England 1
Columbus, OH 1
Manassas, VA 1
Haines City, FL 1
Hornell, NY 1
Hialeah, FL 1
Coaldale, PA 1
Westport, CT 1
Salisbury, England 1
Laurel, MD 1
Gateshead, England 1
Tonawanda, NY 1
Roberts, WI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • geek3point0 🇺🇲 James Finstrom (the James) (@geek3point0) reported from San Tan Valley, Arizona

    I guess I just need to toss this @googlenest thermostat in the trash. It won't control the heat and hundreds of online post with the same issues and same useless advice

  • fleckd David Fleck (@fleckd) reported

    @googlenest I have two Google WiFi mesh routers covering my house. The devices are directly between them. The issue is even after set up, I could control one bulb and not the other and then that would change. That's not a reliable enough experience.

  • MaureenDorsen Maureen D (@MaureenDorsen) reported

    @googlenesthelp what is up with the e183 error on the Google nest thermostat?

  • chinosupersized Canteen-o Heat (@chinosupersized) reported

    @googlenest I am trying to connect my speaker to another Wi-Fi network but I keep getting a connection problem. How do I solve this?

  • PalimpsestMan Adso of Melk (@PalimpsestMan) reported

    @googlenest Powered everything down, powered back up nothing.

  • halfkxsquared Pete Lindgren (@halfkxsquared) reported

    @googlenest Sorry - I can see I was ambiguous above. I got a power supply from a chromecast audio that I knew to be working. I tried it in the chromecast that is not working, and it had no impact. Still orange-white-orange.

  • kittali alison kitten (@kittali) reported

    @googlenesthelp @kdrlwilliams This still appears to be an issue. What timeframe to resolve please

  • RabiDBadgeR87 DJB (@RabiDBadgeR87) reported

    @aje4789 @ecobee @googlenest I am an HVAC technician. Trust me, Nests are straight up trash. You would be alot happier with an Ecobee.

  • halfkxsquared Pete Lindgren (@halfkxsquared) reported

    @googlenest thanks for replying. I've removed and replaced power, I've tried adding as a new device in Home app (it doesn't get found at all), I've tried all manner of ways of holding the button down but the orange-white-orange resumes as soon as I release so doesn't appear to factory reset.

  • colmsmyth Colm Smyth (@colmsmyth) reported

    @Ricker666 @googlenesthelp @Ubiquiti Not yet.... Bit of a pain to take down the network even for 5 mins.... Kids will hunt me down...... Plus homeschool all that and business

  • dosmage Vex Mage (@dosmage) reported from Vandenberg Village, California

    @googlenest This is a sudden change in Google Home's cloud logic. It started yesterday. Before yesterday she never reported Chromecasts as offline when they don't have power.

  • adenlunceford Aden Elizabeth (@adenlunceford) reported

    Please don't buy a @googlenest My thermostat has had issues ever since I bought it and from the copious amounts of google searches I've done, I'm not alone. Ive been on the phone with their customer service for hours and still have the same problem I started with. Just don't.

  • arush Arush (@arush) reported

    @googlenest Still need help

  • Lean80159623 Lean (@Lean80159623) reported

    @googlenest Well, that wasn't really my question. And hiding personal stuff is actually possible via recognition & personalization. The problem is: the calendar shared with all people I also share my Home with gets hidden too if I turn personalization off. Is there a workaround for that?

  • eleon_82 EmmanuelLeon (@eleon_82) reported

    @madebygoogle @googlenest I have about 30 devices and have terrible service. Contacted customer service and that is even worse. 2 months trying to get this resolved with no end in sight.

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