Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Fort Lupton, CO | 1 |
| Albuquerque, NM | 1 |
| Beulah, MI | 1 |
| Clementon, NJ | 1 |
| Santa Cruz, CA | 1 |
| San Francisco, CA | 1 |
| Duncan, BC | 1 |
| Zürich, ZH | 1 |
| London, England | 1 |
| Seattle, WA | 1 |
| Warren, OH | 1 |
| Leatherhead, England | 1 |
| Thomasville, NC | 1 |
| Englewood, CO | 1 |
| Toronto, ON | 1 |
| Torrington, WY | 1 |
| Derby, England | 1 |
| Anaheim, CA | 1 |
| Ocala, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Luther Gamble
(@macklin_way) reported
Is it me, or is the @googlenest app terrible and unreliable
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Michael Mendes
(@ABMMikeMendes) reported
@googlenesthelp To best specific, the error message we get is "sorry, it looks like nest is unavailable right now".
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NM
(@naresham) reported
@madebygoogle @Google @googlenest I have used Chromecast 3 on Mobile Hotspot for a year or more and it has always worked fine. The problem with this Chromecast-2 is only because it says "This Chromecast was manufactured for a different country & may not be compatible with your Wi-Fi"... Why??
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Sebastien Aubouin
(@SebastienAuboui) reported
@googlenesthelp My 3rd Gen Google Nest Learning Thermostat can no longer detect any wireless networks. Did all the obvious steps, reboot router, reset thermostat, manually enter network into thermostat. Please help. TY!
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Mark
(@MarkH7483) reported
@googlenesthelp They are paired to my phone (Google pixel 5). What trouble shooting steps should I take for the battery drain of 28% off a full charge within an hour, while not listening to anything and just having it in my ear besides running them over with my semi?
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dinis da silva
(@DinisDa) reported
@googlenesthelp hi to may concern I have a google thermostat 3generation for a probably 2 years and now at can’t connect to wifi I try everything according to google nest and won’t connect can u help me with that thank you
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NM
(@naresham) reported
@madebygoogle @google @googlenest You are telling me same thing that I have already told you. The question is why should anybody face any issues because Google has put country specific restrictions? As per you, if I purchase a device in USA should I throw it away if I move elsewhere? HELP!
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GrantAustin.eth
(@TheGrantAustin) reported
It is amazing to see how the @googlenest cameras stop recording even though someone is in the frame still. Love having incomplete videos that doesn’t help me solve my issues.
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NM
(@naresham) reported
@Google @googlenest Can somebody please help me overcome this issue to be able to use Chromecast normally. 🙏🏻
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Wayne Smith 🇺🇦🇪🇺
(@lowwhistler) reported
@googlenesthelp Nest Learning Thermostat and it started overnight. Followed all troubleshooting steps including full factory reset. Won't see any wifi networks (believe it's a known issue requiring replacement)
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Cii Lo
(@Cii_Lo) reported
@googlenesthelp I have a a Nest Learning thermostat and it keeps shutting off and not finding any networks. Please help
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.
(@jakefentonaz) reported
@googlenesthelp Yes they are offline I’m the next app. They keep connecting and disconnecting to the network. I’ve reset my wife and turned off and turned on every device in the home
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.
(@jakefentonaz) reported
@googlenesthelp hi there. All my nest devices stopped working at the same time. Doorbell, camera and thermostat. Check and rechecked the WiFi and it’s fine. Can you help?
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CL
(@CL76147530) reported
@googlenesthelp including a 5+ old Nest Protect have no problem staying on wifi. It’s a Gen3. Model number says Backplate-5.4 under technical info. Let me know if I can look for more info.
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Dan @ MyVapingReviews
(@MyVaping) reported
@googlenesthelp HELP! How do I get an update on a support case?
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