Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

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Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Calgary, AB 2
Anchorage, AK 1
Seattle, WA 1
Havertown, PA 1
Montalvo, CA 1
Bhubaneshwar, OR 1
Whitchurch, England 1
Rochester, MI 1
Didcot, England 1
Paris, Île-de-France 1
Doullens, Hauts-de-France 1
Maynard, MA 1
Westerville, OH 1
South Salem, NY 1
Fargo, ND 1
Dania Beach, FL 1
Tinley Park, IL 1
London, England 1
Marblehead, MA 1
Jacksonville Beach, FL 1
Troy, MI 1
Grebenstein, Hessen 1
Richlands, VA 1
Salem, MA 1
Philadelphia, PA 1
Manchester, NH 1
Saskatoon, SK 1
Miami, FL 1
Lancaster, SC 1
Phoenix, AZ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • ThatsSchway the hannahkuh zombie (@ThatsSchway) reported

    @googlenesthelp @googlenest Pretty sure it’s 1st gen. It is kind of far from the router but that’s never been an issue before when setting it up

  • scott_eeeeeeee Scott Stevens (@scott_eeeeeeee) reported

    @googlenest i had to replace my thermostat as it wasnt holding charge and then i recieved a replacement yesterday which was a refurbished 1..now the new 1 wont connect to my heat link..i was on the chat help for hours yesterday and nothing they suggested solved the issue

  • teshanebwe YT: Tesha Nebwe (@teshanebwe) reported

    @googlenest Yupp, it still won’t connect the audio from the app to my mini. It’s only on this app I’m having this issue

  • rbowersclan Sandra Bowers (@rbowersclan) reported

    @googlenesthelp I have e been on tweeter DM since 6:17 with no real help do I have any other options

  • hscox030 Sean Cox (@hscox030) reported

    You advertise @googlenest works with @smartthings but no one can confirm this as no one can add a Nest product to ST. Advertise a date when we can add Nest or stop advertising this partnership until you can provide a date! Plus, fix your new app, it’s God awful, horrible app!!!!!

  • tshirts2print Tshirts2Print.com (@tshirts2print) reported

    @ajwalwo @googlenest Worst customer service EVER. OK when working but when it doesn't they promise you everything and deliver nothing. Just check online reviews. See for yourself.

  • morganlaynexx Morgalini (@morganlaynexx) reported

    My GoogleNest has been playing the newer version of Where Is The Love? everytime I ask it to play music. I feel like it knows this world is a **** show

  • ChizEWiz 1.20.21 is my Fav Number (@ChizEWiz) reported

    @googlenest A 3rd generation Nest Learning Thermostat in the United States God help us

  • BouterPetra Petra Bouter (@BouterPetra) reported

    @googlenest I think the problem is just with the ATP tennis tv app

  • _AdityaBajaj Aditya Bajaj (@_AdityaBajaj) reported

    @googlenest It is directly plugged into the wall socket I am waiting since past 20 mins but when nothing worked I rebooted the device when I didn't work I reset the device and still the same is going on... I think it is a problem with the device

  • sarahhorsfield7 sarah horsfield (@sarahhorsfield7) reported

    @googlenesthelp Your chat function doesn’t work and never works. Please can you fix this! It constantly says “please try later, unavailable”

  • T0rV3c V3cT0r (@T0rV3c) reported

    @googlenest Hi there, I accidentally deleted my home in the Google home app when trying to reorganise all my devices but then later on I then accidentally cancelled my nest aware annual subscription with ~6 months left on it. I can't describe the rest of the problem on this mesg

  • ryanrlittle Ryan Little (@ryanrlittle) reported

    @googlenesthelp Rebooted my phone too last night. Didn’t help. Not sure where to go at this point. Also tried accessing it from the web. No joy.

  • tshirts2print Tshirts2Print.com (@tshirts2print) reported

    @a_swift_half @googlenest Worst customer service EVER. OK when working but when it doesn't they promise you everything and deliver nothing. Just check online reviews. See for yourself.

  • mariam05581696 mariam (@mariam05581696) reported

    @googlenesthelp I have a wifi connection issue with my nest thermostat. Can you please give me some advice to help. Thank you.

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