Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Calgary, AB | 2 |
| Bhubaneshwar, OR | 1 |
| Whitchurch, England | 1 |
| Rochester, MI | 1 |
| Didcot, England | 1 |
| Paris, Île-de-France | 1 |
| Doullens, Hauts-de-France | 1 |
| Maynard, MA | 1 |
| Westerville, OH | 1 |
| South Salem, NY | 1 |
| Fargo, ND | 1 |
| Dania Beach, FL | 1 |
| Tinley Park, IL | 1 |
| London, England | 1 |
| Marblehead, MA | 1 |
| Jacksonville Beach, FL | 1 |
| Troy, MI | 1 |
| Grebenstein, Hessen | 1 |
| Richlands, VA | 1 |
| Salem, MA | 1 |
| Philadelphia, PA | 1 |
| Manchester, NH | 1 |
| Saskatoon, SK | 1 |
| Miami, FL | 1 |
| Lancaster, SC | 1 |
| Phoenix, AZ | 1 |
| Franklin, TN | 1 |
| Brentwood, CA | 1 |
| Ashburn, VA | 1 |
| Birmingham, AL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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Treb
(@TrebTech) reported
@googlenesthelp Nest IQ Outdoor cameras black or spinning wheel. Resetting wifi via app doesn't help. Now Nest app giving error messages but Nest Status still showing green. Nest Hello (doorbell) seemingly working fine. Same experience both app and web interface
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Roger Calderon
(@RogerDCalderon) reported
@googlenesthelp Our Nest cameras are all offline since 12:20PM EST. I’ve already rebooted internet, Wi-Fi routers and all cameras. Cameras still offline.
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Warren Jackter
(@wjackter) reported
@sukhdeep_rehal @googlenesthelp Same issue, doorbell will not connect to wifi since 11:20 AM (ET)
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Le-Antonio Nelson
(@LeAntonioRN) reported
@googlenest I am having this exact issue. Are your systems down again?
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Onetimato
(@defchildBen) reported
@googlenesthelp My doorbell camera isn't showing anything or alerting anything. Rebooted router and un/reinstalled Nest app. Still not working. Other Nest functions seem ok.
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Danny C
(@TxDanny325) reported
Hey, @googlenesthelp my Nest Hello has been down all morning. Problems?
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Graham Terris
(@grahamterris) reported
@googlenesthelp Hi, thanks for responding. Yes, as it happens I was streaming, via cast, YouTube to my nest hub max at the time it reported as offline. Camera set to on only if nobody in house. External cam is IQ Outdoor. All seems good right now
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Sal Farieri 🍥
(@sfarieri) reported
@WheresWorm @googlenesthelp My bedroom camera is working but my Doorbell camera isnt. Been offline for over an hour.
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Dan Doran
(@DJLDoran) reported
@googlenesthelp My Nest Hello is showing as Offline. It's showing as connected to my router and I've also gone through the steps in the app to reconnect to WiFi which was apparently successful but it hasn't fixed it. Also tried power cycling. No luck. Any ideas?
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David
(@AreWeThereYet82) reported
@googlenesthelp what’s going on with you guys? First my outdoor cam goes down, and still no resolution from you guys almost a week later. Now my nest hello won’t reconnect to my wifi. I even tried factory reset. Seems to be a widespread problem Get your act together Google!!
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Lindy. 🇺🇸 🇺🇲🇺🇲🇺🇲🇺🇲
(@aalind) reported
@googlenesthelp The other thing I noticed is that it's the HD cameras that are having the issue and not the old metal black version one cameras My old metal black cameras which I have two seem to be working but my high definition white cameras and my nest hello are not working
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Warren Jackter
(@wjackter) reported
@googlenesthelp I see others reporting this but my Nest Doorbell is no longer connecting to wifi. I have tried reconnecting to the wifi and rebooted the doorbell but it is still offline. It still has power and other devices have no issues. It went offline around 11:20 AM (ET).
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Old Chubby Wan Kenobi
(@drkrmdvlpmnt) reported
My @googlenest doorbell camera is showing offline. It doesn’t seem like the problem is on my end. Anyone else having problems?
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Itso Slavchev
(@itz0) reported
@WheresWorm @googlenesthelp Samesies. Nest cam down for about an hour.
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Sukhdeep Rehal 💙🇬🇧🇮🇳
(@sukhdeep_rehal) reported
@googlenesthelp Done that. Doorbell is still offline, hub max camera is currently working. But as I said, it's been like that since 4pm - intermittently offline.
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