Google Nest

Google Nest Outage Map

The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Nest users affected:

Less
More

google-nest Hero Image

Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bensalem, PA 2
Sannois, Île-de-France 1
Herndon, VA 1
Houston, TX 1
Fort Lupton, CO 1
Albuquerque, NM 1
Beulah, MI 1
Clementon, NJ 1
Santa Cruz, CA 1
San Francisco, CA 1
Duncan, BC 1
Zürich, ZH 1
London, England 1
Seattle, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Nest Issues Reports

Latest outage, problems and issue reports in social media:

  • peteskomoroch Pete Skomoroch (@peteskomoroch) reported

    Spending several hours debugging the @googlenest web dashboard was not in my plans today. Still broken for me after a half dozen suggestions from Nest support. This is pretty nuts.

  • verygonenotsoon Justa Nobody (@verygonenotsoon) reported

    @raveofthrones @googlenesthelp @mikesmay Can confirm guys. My 2 doorbells, outdoor IQ, and indoor IQ cam just all went offline. Not a WiFi issue.

  • Lawrenceismynam Lawrence (@Lawrenceismynam) reported

    @googlenesthelp my Nest doorbell camera isn’t working but my other cameras are working. You guys down again? This seems like a monthly occurrence.

  • tmstetson Thomas M. Stetson (@tmstetson) reported

    @googlenesthelp my doorbell camera is not working. Other cameras are working fine. Reconnected to Wi-Fi and nothing

  • TweetBlackHole1 TweetBlackHole (@TweetBlackHole1) reported

    @googlenesthelp @googlenest 2 weeks already and even the Senior Tech not able help. Initially I was angry, but now I pity them. Poor support people having tough time supporting crappy @googlenest wifi mesh.

  • AE7Q_ Dean K Gibson ✝ 😷 📷 📶 (@AE7Q_) reported

    @googlenest This morning I received a Twitter invite from you to Direct Message me. Thinking it was a response to my above support issue, I allowed the Direct Message. It turned out to just be a web link to a Google sales page. So, you are now blocked for Direct Messages.

  • Wumblz (╯°□°)╯︵ zlqɯnM (@Wumblz) reported

    @googlenest The Philips Hue hub is right next to the router. There are bulbs in the same room as the hub and the router, all the google homes in the house have the same issue.

  • millaclick Milla (@millaclick) reported

    @shayne43783571 @googlenest My Nest app keeps spinning and spinning, too. Server issue, @googlenest ?

  • SeanK_ Sean Kilbane (@SeanK_) reported

    @googlenesthelp My Hello went offline, looks like its a widespread issue?

  • DrAnthonyGrieco Anthony Grieco (@DrAnthonyGrieco) reported

    @googlenesthelp are your nest camera servers down? I haven’t have a camera feed for 20 min now, rebooted my modem and re connected my nest cam to my wifi network.

  • notmartinroman Martin (@notmartinroman) reported

    @googlenesthelp @mikesmay Same here, doorbell has been down for about 20 min

  • mariacargon M° Alejandra Caro G. (@mariacargon) reported

    @googlenest It simply doesn't connect, O try to sign in with my Microsoft account and nothing happens

  • raveofthrones Corey (@raveofthrones) reported

    @googlenesthelp @mikesmay Not working for me either. Says my cam is offline on my android, iPhone and nest hub

  • KahlerRick Rick Kahler (@KahlerRick) reported

    @googlenest I got the I don’t know how to help with that. What’s interesting is that I just tried flipping the command (at 5 turn off the light...) it u set stood that, but not to turn the light on

  • Canadian88 Chris Vollick (@Canadian88) reported

    Anyone have a @googlenest thermostat and migrate to Google Home Account? I did the migration of my account this weekend and now google home keeps switching my thermostat to “Away” when I’m actually at home. #help

Map Check Current Status