Google Nest Outage Map
The map below depicts the most recent cities worldwide where Google Nest users have reported problems and outages. If you are having an issue with Google Nest, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Nest users affected:
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Online Features
Nest is a brand of Google used to market smart home products including smart speakers, smart displays, streaming devices, thermostats, smoke detectors, routers and security systems including smart doorbells, cameras and smart locks.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| San Jose, CA | 2 |
| Elk Grove Village, IL | 1 |
| Enid, OK | 1 |
| Santiago, Región Metropolitana | 1 |
| Santa Ana, CA | 1 |
| Redwood Meadows, AB | 1 |
| Cleveland, OH | 1 |
| Miami, FL | 1 |
| Los Angeles, CA | 1 |
| Erkelenz, NRW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Nest Issues Reports
Latest outage, problems and issue reports in social media:
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MouseEvil
(@MouseEvil_) reported
I throwed my @googlenest mini to the wall. It dont understand to cancel a fcing alarm anymore. @googlenest fix ur product! Google Assistant doesnt understand nothing anymore! 3/4 Nest minis left
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Francisco Fernandez
(@FranciscoFdz) reported
@gustatiuh @googlenesthelp No i have the same problem
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Nik Adhia
(@Nik_Adhia) reported
It’s scary how reliant we are on WiFi for some of the most critical things we do. #Virgin is down tonight and it’s already caused me some serious anxiety for my newborn sons @getnanit breathing band no longer working as he sleeps nor @googlenest for room temp — @virginmedia
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𝙏𝙊𝙈 ◣ ◢ 🇺🇦🏳️🌈🐺
(@Tomisatwitt) reported
Hi @googlenesthelp my nest has stopped playing BBC Radio, it keeps saying 'I can't do that here but you can ask me to play it on other devices'. Tried resting it but that hasn't helped either. Can you help?
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Punctuated Equilibrium 🦠x0 🇮🇱🇺🇸🇨🇼🇪🇬🌻
(@GainOfDystopia) reported
@farid__jalali @googlenest Your Nest is just looking for movement. The technical problem is that the AI to recognize a weapon accurately is not in a small embedded camera. It just has a video processing chip, and simple CPU. You are describing something like an iPhone CPU, probably more.
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9lvl
(@ninthlevel9) reported
@farid__jalali @googlenest No profit motive and likely would be lobbied against by nra since it paints guns in a bad light.
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now is @LorenaNicole@mastodon.social
(@loooorenanicole) reported
@googlenesthelp hi, my Google Nest smart learning thermostat completely dropped wifi and I've been trying to reset it per the troubleshooting guides on your website for the last week with no success. All my other smart devices detect wifi, but the Google Nest cannot wifi. Help!
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Shaun Dunlop
(@Shaun_Dunlop) reported
@googlenesthelp since this morning, can't play BBC radio stations on Google Nest. Other radio stations/services unaffected. Is this a widespread issue?
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Michele
(@eherna16) reported
@googlenesthelp Hi my Google nest thermostat does not connect to the internet despite resetting it. Please help.
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Mario, el
(@mariomunoz73) reported
from
Zapopan, Estado de Jalisco
@FranciscoFdz @gustatiuh @googlenesthelp I have the same issue and already tríes the 2 sugestions
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Connor Marshall
(@Marshallc6) reported
@googlenesthelp Vont in the US. It may be an issue on their end @Vontfans
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zurc.eth
(@zurcnet) reported
@googlenesthelp Already opened ticket in your system and zero response. If its not the wifi not working, it’s the inability to recharge on the dock. It’s tiresome. Some stuff just doesn’t need to be this difficult especially at this cost.
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AndNothingButTheRuth
(@TraderMom2) reported
@Google @googlenest Just a head's up to anyone considering buying a Google Nest thermostat. Don't. Because if it goes bad, they don't honor their warranty. They sent my replacement thermostat to two addresses where I don't live, one to a state where I have never lived. 1/
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Rick
(@rickmla) reported
@gustatiuh @googlenesthelp Same problem here too
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Marcel Gagné
(@wftl) reported
That moment when you try to get an answer out of your @Google Assistant and you think to yourself, "It's too bad Microsoft doesn't have a smart speaker so I could ask Bing chat." #ChatGPT @bing For the record, I have six @googlenest speakers in the house.
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