Google Cloud status: hosting issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Google Cloud reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Google Cloud users through our website.

• Cloud Services (33%)
• Domains (33%)
• Web Tools (33%)

Live Outage Map

The most recent Google Cloud outage reports came from the following cities:

City	Problem Type	Report Time
Tijuana	Cloud Services	27 days ago
Tijuana	Web Tools	28 days ago
Noida	Web Tools	29 days ago
Capitán Sarmiento	Domains	1 month ago
Tequisquiapan	Domains	2 months ago
Uniontown	Cloud Services	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mehmet Göksu (@UtariD86) reported 3 minutes ago

  @googlecloud @GoogleCloudTech Our project has been suspended since March 17th. We have submitted 2 appeals with no response for 14+ days. This is a legitimate development environment for our SaaS projects and we are facing a major business disruption. Please help us.

• 
  Andre MR (@AndreMR) reported 3 minutes ago

  @googlecloud is this a parody account? am i really reading a GOOGLE service account talking about open ai things?

• 
  Nikhil | നിഖിൽ | निखिल | ನಿಖಿಲ್ (@nikhilnarayanan) reported 7 minutes ago

  @shekhu04 @googlecloud @ThomasOrTK You are making it sound like they grew up in some village and were poor. Their dad was working with Graphite India in BLR IIRC.

• 
  Oscar Zalazar (@OZCreative22) reported 10 minutes ago

  @googlecloud I have sent 27 emails to the supposed Google Cloud Startups SUPPORT,... none have been answered, I've been waiting for 3 months,...

• 
  A Shah (@Arun1Shah) reported 12 minutes ago

  Hi @googlecloud @GoogleCloudTech , I have been waiting 18 days just to change the billing account on my Developer Program profile to access my Gen AI credits. Support keeps merging my tickets with zero resolution or ETA. Can someone please escalate Ticket #4857482?

• 
  Matt (@MatthewL853646) reported 15 minutes ago

  @Jamie7Towerz @MLBTV @googlecloud I mean interchange the damn thing. That thing is literally the most annoying thing to hear once, let alone every half inning. Crazy to me.

• 
  Krishnav Kanoi (@KanoiKrishnav) reported 18 minutes ago

  I need some help from the @googlecloud / @GoogleMapsPlatform team 🙏 I’m a student building a hyper-personalised travel agent for myself and others using Maps + AI. My 300 USD trial credits expired and my prototype is now stuck. My college hasn’t enrolled in the student/education program yet, so I don’t have a way to get new Maps credits right now, but I’m actively pushing them to apply. If anyone from the Google Cloud / Maps startup or education programs could guide me on how to get Maps API credits as a student builder (or the right program to apply to), it would unblock my work. Happy to share the idea, architecture, and progress so far. DMs open.

• 
  Fabio Lauria (@fabiolauria92) reported 21 minutes ago

  @TelecomReviewEU @VodafoneBiz @googlecloud Most SMEs don't realize their biggest bottleneck isn't technology—it's time. You can deploy sophisticated AI tools, but if extracting insights still requires a data scientist, you haven't solved the real problem. I've watched teams spend weeks manually analyzing data when they should be acting on it. Removing friction in the entire pipeline is where transformation happens 📊

• 
  Brian Cheong (@briancheong) reported 21 minutes ago

  @SumanShubhangi @googlecloud @GoogleCloud_IN I think the MCP SDK transport work moved to repo/issues rather than that PR. If you want gRPC now, a thin proxy that maps gRPC to stdio/HTTP is probably the lowest-friction path.

• 
  Khauf (@khauf0007) reported 27 minutes ago

  Part 2: When I appeal, there is only one text box. I have submitted explanations many times, but you never reply. What kind of behavior is this? I need clear communication to take action. #GoogleCloud #CustomerSupport #AppealDenied

• 
  Intrepid warriors fan (@stev3kerrburner) reported 29 minutes ago

  @warriors @googlecloud man don’t post this ****

• 
  Vansh Choudhary (@vnsh02) reported 29 minutes ago

  @KanoiKrishnav @googlecloud U can use alternatives like ola maps? They have a platform called krutim something. It’s not that bad, def worth a try

• 
  Maya Brooks (@02685d89e647432) reported 34 minutes ago

  @Box @BenAtBox @googlecloud super curious about this, tbh it's interesting how so many use AI but few see benefits. wondering if it's a tech issue or more about how it's implemented.

• 
  FlightTrace (@FlightTraceData) reported 36 minutes ago

  Hi @googlecloud — small-startup founder here. Hoping someone can help me get a goodwill billing case reviewed independently. I migrated all production work to a new GCP project in Aug 2025 but unknowingly kept paying $1,145 over 8 months for orphaned infrastructure on the old project that nobody touched (INFORMATION_SCHEMA confirms zero human queries in 6 months — only service-account cron jobs from a previous contractor). Discovered it last week, immediately started shutdown. Filed billing case 68753401 today. Tier-1 declined citing an unrelated prior credit from earlier in 2025. Would really appreciate a senior review — I'm an active customer (over$1,000 spent and the spend is growing monthly) not asking for anything other than a fair look at the merits of this specific incident. Happy to DM full details. Thanks for any help. 🙏

• 
  Marlize Holtzhausen (@Marlize911) reported 41 minutes ago

  @googlecloud made a partial payment, reached the limit, transfer funds to make another payment, transfer message: 2-4 days to clear. Asked for support, not getting help. We are running an emergency service on GCP, critical to get support. case number 69742643

• 
  Neeraj Dhiman (@imInforian) reported 42 minutes ago

  Raising this publicly because private support has failed. I reported a bug in Google Workspace 3–4 months ago. Google acknowledged it as a real issue. Yet, there’s still no resolution. Here’s what actually happened 👇 @GoogleWorkspace @googlecloud @googledevs 1/n

• 
  Oscar Zalazar (@OZCreative22) reported 43 minutes ago

  @googlecloud I have sent 27 emails to the supposed Google Cloud Startups SUPPORT,... none have been answered, I've been waiting for 3 months,...

• 
  Machina Ratiocinatrix (@Machina_Ratio) reported 43 minutes ago

  @nlycskn @googlecloud Don't you even try to convince any sane professional that GCP is worth their effort of using (not to say paying for). It is an absolute pile of ****!

• 
  MR.LE (@MR11LE) reported 44 minutes ago

  @googlecloud @Google @GoogleCloudTech They admit the account is secure. They admit there is no fraud. But they’d rather close the chat than fix the backend flag.

• 
  DONI (@toodol12) reported 46 minutes ago

  @xverse @YukanL @googlecloud I think it's been hacked. Please help me

• 
  MECH AI (@mech_app) reported 46 minutes ago

  @googlecloud URGENT ESCALATION: CRITICAL PRODUCTION OUTAGE – DAY 3 I am requesting an immediate status update and escalation of this ticket. We have been waiting 3 days for a resolution to a backend Google billing desync bug, and this is causing catastrophic damage to our business. To be absolutely clear, the API failure ("No available credits") is a verified bug on Google's end regarding our Tier 3 Post-Pay linkage. I have completely exhausted all possible client-side workarounds, including creating a brand new GCP project to force a fresh billing link. Nothing works. Business Impact Metrics: Downtime: 72+ hours of complete disruption to our core application feature (wiring diagrams). User Impact: Over 30,000 Daily Active Users (DAU) are currently affected and locked out of the service. Direct Revenue Loss: We have already processed over 20 canceled user subscriptions directly citing this disruption, and our support inbox is flooded with angry customers. Account Value & Next Steps: My companies have spent thousands of dollars annually on Google Cloud over the last two years, in addition to spending multiple thousands of dollars every single month on Google Ads. If this backend bug is not manually overridden or fixed today, I will be forced to immediately migrate our application to a different AI provider. Furthermore, due to the severe lack of operational reliability and support response, we will begin the process of pulling all of our business and infrastructure entirely out of the Google ecosystem. We cannot operate with a provider where a backend billing bug causes multi-day production outages. Please escalate this to an Engineering Lead or a Technical Account Manager immediately and provide a status update today.

• 
  Bra kwaku (@SarpongThomas10) reported 48 minutes ago

  I can think of a lot of use cases for this. Unfortunately I’m on @googlecloud which doesn’t support this natively. @googlecloud 👀

• 
  Tracie Nielson (@NielsonTracie) reported 49 minutes ago

  @googlecloud Why am I running into Cloudflare on Google? I didn't consent to this. How do I get this Cloudflare **** off my phone and computer? I didn't ask for it. I don't want it. Their phone number is bogus. It's impossible to communicate without logging in, but I don't have a login. I don't want a login.

• 
  Pedja Drazic (@PedjaDrazic) reported 50 minutes ago

  @googlecloud Freedom to choose models is only useful if you know what you're optimizing for. Most teams don't. That's not a vendor problem. It's a workflow problem.

• 
  Ho3n.Ai (@hoseinvfx) reported 50 minutes ago

  @googlecloud Persian farsi language support dictate please

• 
  Blend America 🇺🇲 (@blendamerica) reported 53 minutes ago

  @GoogleAIStudio Somethings going on with @GoogleAIStudio lots of timing out and deployment issues with @googlecloud

• 
  Brice (@bricexeth) reported 54 minutes ago

  @undefinedza @googlecloud Hope they fix it asap

• 
  MR.LE (@MR11LE) reported 54 minutes ago

  @googlecloud @GoogleCloudTech The 'All hands on deck' promise was a lie. @GoogleCloudTech, your chat support is now officially REFUSING to bring in a supervisor, claiming 'email is the only channel' after 158 hours of downtime. You admit the error (False Positive) 🤡💩🤡💩

• 
  chris.eth (@undefinedza) reported 58 minutes ago

  hey @googlecloud your "Payment method" screen in the billing console is currently broken, please fix it!

• 
  Baseer khan kakki (@Baseerk24391533) reported 58 minutes ago

  @googlecloud @Google Yes I want some help please give me some openin for Business because im very poor and have Family no Wark no anymore jobs