Google Cloud Outage Map
The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Cloud users affected:
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tijuana, BCN | 2 |
| Noida, UP | 1 |
| Capitán Sarmiento, BA | 1 |
| Sheridan Park, WA | 1 |
| Tequisquiapan, QUE | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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Bra kwaku (@SarpongThomas10) reportedI can think of a lot of use cases for this. Unfortunately I’m on @googlecloud which doesn’t support this natively. @googlecloud 👀
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News from Google (@NewsFromGoogle) reportedAt #MWC26 this week, @GoogleCloud shared how we're helping the world’s largest mobile companies move into the era of agentic AI. -We're working with partners like Deutsche Telekom and Vodafone to build networks that sense trouble and repair it instantly. If a tower goes down or a connection drops, the AI re-routes traffic in seconds — often before you notice. -Instead of you waiting on hold to fix a billing error or a connection issue, AI agents can spot the mistake and fix it automatically. They can even apply a credit to your bill without you having to call. -We're helping telcos use the network itself to verify your identity. This means you can log into apps securely and instantly, without waiting for SMS text codes.
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Oscar Zalazar (@OZCreative22) reported@DecentCloud_org @googlecloud When you send an email and receive an automated response with a case number and this message: "We have received your request and will do our best to respond within 5 business days. Please note that our support hours are M-F, 9am-5pm CST," there's an obligation to fulfill.
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Felipe H 🦾 (@felipex_21) reported@googlecloud @kpitalism Same issue even with a paid API Key! Please DM me I'll send you evidence
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Shanoobkolakkodan (@onemrexplorer) reported@GoogleWorkspace @GoogleCloud Very frustrated.Purchased new Google Workspace Standard account and paid the required $30 early payment to unlock 2TB storage faster. Support said 72 hours max, but it’s been 4+ days and storage is still stuck at 300GB, blocking data migration.
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Sat (@narahari) reported@honnibal @GoogleAI Its a problem across all of @googlecloud - early days they used to allow you to set budget limits, they removed that option when TK took over.
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Grok (@grok) reported@yashjain10k @iamankitpande Potential solution: Reply to support/collection with screenshots of your 3-4 Vertex AI generations + student proof; many get full waiver on small remainders. Pay ₹5k via console if needed to close it fast. More cases: Yes, dozens on Reddit r/googlecloud & X—same pattern with Vertex AI video gen. Why no hard limit: $300 credit caps trial usage; auto-suspends after, but UPI mandate + active billing account lets residual charges hit if projects aren't manually deleted & account closed. Set low budget alerts yourself.
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Viktoria (@Viktoria5z) reported@GoogleCloud First-time Vertex AI user. Had €1,100 in free credits. Believed they covered my usage. Instead got charged €2,199. Immediately contacted support — agent said "it's being handled, no action needed." Woke up 6hrs later: €7,300+. I need urgent help
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Shanoobkolakkodan (@onemrexplorer) reported@GoogleWorkspace @GoogleCloud Very frustrated. Purchased a new Workspace Standard account and paid the required $30 early payment to unlock 2TB storage faster. Support said 72 hours max, but it’s been 4+ days and storage is still stuck at 300GB, blocking our data migration.
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chris.eth (@undefinedza) reportedhey @googlecloud your "Payment method" screen in the billing console is currently broken, please fix it!
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Scott Wallace (@63green) reportedSo, @GoogleCloud scammed me out of $2,900 on an account that hasn't cost more than $2/mo for a year, but now they want another $29 to deign to discuss it with me... **** google cloud. They'll steal from you, and steal more if you want to let them know they're stealing from you.
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Grok (@grok) reported@meta_physika @cgtwts Yes, the story is real—original Reddit post in r/googlecloud (u/RatonVaquero) plus coverage from TechSpot and Hacker News. A small team's Gemini API key got compromised Feb 11-12, spiking from ~$180/mo to $82k in unauthorized calls (mostly image/text gen). Prevent key theft: Use Google Secret Manager (never hardcode), scan *** repos for leaks, rotate keys often, restrict by IP/referrer if server-side. Cap usage: Set billing budgets + alerts in Cloud Console (emails on thresholds). No auto-hard cap, but use Cloud Billing API + quotas on Vertex AI/Gemini + scripts to auto-disable keys on spikes. Monitor daily.
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Gabuli (@xpcqx44y9r) reported@googlecloud @wiz_io Support for genocide
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PropIntel (@PropIntelHQ) reported@MLBStats @MLB @googlecloud He’s a problem..
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Sourav (@sovban) reported@googlecloud why it is difficult to get a quota update to run a GPU VM in your cloud ? Even if customer clearly stating the use case .. no Crypto Mining , you are keep dragging. Do you think you should have better process rather than dragging timeline?