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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mexico City, CDMX 1
Chhindwāra, MP 1
Los Angeles, CA 1
Florence, SC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case.

  • muyang14756529
    身是业的根 (@muyang14756529) reported

    @googlecloud @lovart_ai Urgent! My business is down because @GoogleCloud suspended project lateral-journey-450812-g7. Live tokens expire in hours, causing permanent data loss. Support escalated but compliance is silent. Need human help for Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI!

  • sammathews
    Sam Mathews (@sammathews) reported

    @CATXALOTE_ @googlecloud Tooling, data, analysis and eventually revenue to help fund esports investment

  • usman_basheers
    Usman Bashir (@usman_basheers) reported

    @DataChaz @googlecloud The 50% token cut is nice, but the failure mode I keep hitting is agents retrying the whole workflow instead of just the failed step. Does ADK 2.0 fix that granularity, or just the guessing part?

  • cisco_brad
    Brad Bonin (@cisco_brad) reported

    @googlecloud Code review becoming the actual bottleneck is wild. Guess we're trading one problem for another, but at least the hard part (ideation) moves faster. Need smarter filtering before human eyes touch it.

  • ofPowerofWant
    ofPowerofWant (@ofPowerofWant) reported

    I cannot access @googlecloud, that was your choice. Stop sending me emails for someone elses account that they attached me to... fix it or i will make it a public issue that you are sending me someone elses accounts financial information They had no clue they were delinquent lol

  • muyang14756529
    身是业的根 (@muyang14756529) reported

    @googlecloud The Trust & Safety team is completely cold & irresponsible. They just sent a generic 48-72hr weekend template while knowing my countdown is in HOURS. Absolute zero empathy for small businesses. Help Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI! #GoogleCloud @GoogleCloud (2/2)

  • RishiC19
    Rishi (@RishiC19) reported

    Is there any @googlecloud support available for an account/project regarding startup credits?

  • jos3gajal
    Robin🍉 (@jos3gajal) reported

    @sammathews @googlecloud HHAHAHA good one, Sam. Now, really, let's stop the jokes and tell us what are you going to do to fix CS2, LoL, Valo, APEX and R6

  • minyakonga
    夏嘉莫察瓦绒 (@minyakonga) reported

    @googledevs @googlecloud @GoogleDeepMind wtf is that, when gemini 3.5 pro release?

  • csalacat
    Carles Sala (@csalacat) reported

    @googlecloud Can you please stop renaming things arbitrarily? The names might be cool, but not even @GeminiApp keeps up with your branding changes, and I ask it for help navigating the menu maze it gives me outdated routes that still use Vertex AI

  • ffeennddeerr
    Ffeennddeerr (@ffeennddeerr) reported

    Hi @googlecloud @GoogleDevs @Firebase ! My account disabled by mistake (false-positive bot detection) after travel. I'm trapped in a deadlock (SMS code doesn't send/'too many attempts'). Ticket ID: Case 10414028. Can someone please help escalate this? 4 months of work is stuck.

  • arpraj
    Arpit Rajpurohit (@arpraj) reported

    @googlecloud Hey - we are facing issues with support . There is an ongoing cyptomining case we are trying to solve. Your support had not been able to help in anyway. Been your customer for so long and yet i see no help on the case . Can someone please look into this

  • adelbucetta
    Adel Bucetta (@adelbucetta) reported

    @googlecloud nokia's move isn't just about automating their network, it's about creating a whole new layer of abstraction for telecom infrastructure. now imagine if this tech trickled down to edge cases like rural networks or even smart cities

  • ixen
    Felix (@ixen) reported

    Hi @GoogleCloud. Critical Emergency: My account has been hacked, admin users were changed, and there is a fraudulent runaway cost of over €1M. I already submitted a recovery form but got a 48h delay. Need urgent help to freeze billing immediately.

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