1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Google Cloud
  6. ❯
  7. Outage Map
Google Cloud

Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

Less
More
Check Current Status

Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tijuana, BCN 2
Noida, UP 1
Capitán Sarmiento, BA 1
Sheridan Park, WA 1
Tequisquiapan, QUE 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • MR11LE
    MR.LE (@MR11LE) reported

    Day 5: Reached a new low. Agent Preethi promised a definitive update within 2 hours. It’s been 20+ hours. Absolute silence. @GoogleCloud support is a black hole where business productivity goes to die. No accountability, just broken scripts. #CloudFailure #google

  • hang_yulin
    Xilu (@hang_yulin) reported

    @GoogleCloud_Support My account is stuck in a verification loop after a successful $10.00 charge on Mar 15. The automated system keeps rejecting my valid documents. I can't reach human support because I'm on a free trial. This is very frustrating for a studen #GoogleCloud #GCP

  • Viktoria5z
    Viktoria (@Viktoria5z) reported

    @GoogleCloud First-time Vertex AI user. Had €1,100 in free credits. Believed they covered my usage. Instead got charged €2,199. Immediately contacted support — agent said "it's being handled, no action needed." Woke up 6hrs later: €7,300+. I need urgent help

  • imInforian
    Neeraj Dhiman (@imInforian) reported

    @GoogleWorkspace @googlecloud @googledevs Instead, what customers get: “Please share details again” “Can you confirm steps?” “Reproducing issue…” After already doing this multiple times. 9/n

  • evinjohnn
    Evin (@evinjohnn) reported

    Hey @GoogleCloudTech — gave me 90,000 INR(1000$) in startup credits to build on GCP but won't give me even 5 RPM quota to actually use Claude models on Vertex AI. Been going back and forth with support for days. Anyone able to help? 🙏 @GoogleCloud_IN @googlecloud #VertexAI #StartupLife

  • CarlWebster
    Carl Webster (@CarlWebster) reported

    @guyrleech @googlecloud You must have really bad aura

  • Desi_Jackhammer
    0Jackhammer0 (@Desi_Jackhammer) reported

    @googlecloud got so much load, they started degrading SMB workstation!!! Or any bigger outage ?

  • therealZOAT
    Zachary Rand (@therealZOAT) reported

    @googlecloud The UI looks nothing like what your marketing shows. We can’t even use Gemini 3.1 Pro without getting errors that the system is overloaded every single time. My company is about to cancel our GE subscription.

  • faizan10114
    faizan khan (@faizan10114) reported

    A user dropped out of our docs into the AI chat, asked a question, got the wrong answer, and left bad feedback. Before this, that kind of issue would have turned into guesswork. This time I used @PostHog to trace the user path, @googlecloud to pull the production logs, and direct database access to rebuild the exact chat session. That made the bug obvious: the app had the right customer data, but the chat pipeline was not grounding the model with it correctly. I fixed the chat flow, added better Cloud Run + PostHog observability, and now we can see where users come in, where they fail, and why.

  • TheSilverHorsey
    Jared K (@TheSilverHorsey) reported

    @googledevs @googlecloud help me out here guys. I really want to use Vertex for my project, but you are NOT making it easy.

  • pavansrm84
    P@1 (@pavansrm84) reported

    If @googlecloud doesn’t have a proper customer service and requires an API for understanding your billing process then it’s time for solo founders to go buy @nvidia DGX spark instead. It’s LTV:CAC @Google IDK what’s your Capx for YKWM? If you don’t mind me sharing I will stop.

  • JohnNgu72254475
    John Nguyen (@JohnNgu72254475) reported

    @warriors @googlecloud Wow moses moody get hurt and podz player of the game smh, today is the worst day

  • Marlize911
    Marlize Holtzhausen (@Marlize911) reported

    @googlecloud have been trying to get support on a major project. Signed several global agreements with increase our users by 80k -90k new users in next 60 days but not been able get any support for 3weeks.

  • growwithever
    Rory Bernier (@growwithever) reported

    In June 2025, @googlecloud suffered a major global outage affecting over 50 key services such as Identity and Access Management, BigQuery, and third‑party clients like @Spotify and @discord The cause was traced to a flawed automated update that deleted key API permissions.

  • MR11LE
    MR.LE (@MR11LE) reported

    NO ONE wants to take responsibility for the manual override. This is how @GoogleCloud treats developers. I am refusing to leave the support chat. @GoogleCloudTech @ThomasTKurian #GoogleCloudFail #SmallBiz #HoldingTheLine 💩🤡💩🤡

Check Current Status