Google Cloud Outage Map
The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Cloud users affected:
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Little Rock, AR | 1 |
| Noida, UP | 2 |
| Jewar, UP | 1 |
| Montataire, Hauts-de-France | 1 |
| Greater Noida, UP | 1 |
| Ribeirão Preto, SP | 1 |
| Tijuana, BCN | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
-
Chirag Lalitcumar (@C_Lalitcumar) reportedThe $1B Merck x Google Cloud deal is a massive signal: we’ve moved past "Chatbots" to "Agentic Ecosystems." Merck is deploying Gemini Enterprise across R&D and manufacturing to automate 75k workflows. This is the industrialization of AI. 🧬🤖 #GoogleCloud #GenAI #Biotech
-
RNH🇺🇸 (@RNHAAP) reported@googlecloud Govern and Google should never be used in the same sentence.
-
0xFrankCastle🦀 (@0xcastle_chain) reported@SolanaFndn @googlecloud So my next client can be an agent, I think we need agent customer service quickly.
-
MECH AI (@mech_app) reported@googlecloud URGENT ESCALATION: CRITICAL PRODUCTION OUTAGE – DAY 3 I am requesting an immediate status update and escalation of this ticket. We have been waiting 3 days for a resolution to a backend Google billing desync bug, and this is causing catastrophic damage to our business. To be absolutely clear, the API failure ("No available credits") is a verified bug on Google's end regarding our Tier 3 Post-Pay linkage. I have completely exhausted all possible client-side workarounds, including creating a brand new GCP project to force a fresh billing link. Nothing works. Business Impact Metrics: Downtime: 72+ hours of complete disruption to our core application feature (wiring diagrams). User Impact: Over 30,000 Daily Active Users (DAU) are currently affected and locked out of the service. Direct Revenue Loss: We have already processed over 20 canceled user subscriptions directly citing this disruption, and our support inbox is flooded with angry customers. Account Value & Next Steps: My companies have spent thousands of dollars annually on Google Cloud over the last two years, in addition to spending multiple thousands of dollars every single month on Google Ads. If this backend bug is not manually overridden or fixed today, I will be forced to immediately migrate our application to a different AI provider. Furthermore, due to the severe lack of operational reliability and support response, we will begin the process of pulling all of our business and infrastructure entirely out of the Google ecosystem. We cannot operate with a provider where a backend billing bug causes multi-day production outages. Please escalate this to an Engineering Lead or a Technical Account Manager immediately and provide a status update today.
-
Umer Imran (@UmerImran271675) reported@googlecloud @GMapsPlatform My Gmail account has been disabled. The problem is that the verification code is being sent to the same Gmail address that I am locked out of. This is my Google AdSense email, and I am very worried about it. Please help me recover my Gmail account
-
Chris Tate (@ctatedev) reported@gabimoncha @googlecloud One day 🤞 For now, there's a flag that can help
-
Kundan (@Kundan1243752) reported@googlecloud I desperately need an escalation for Case #70946233. I am a student who accidentally left an empty Cloud SQL instance running. Support kindly waived 50% but sent the rest to collections. I have never held a job and have zero income. I physically cannot pay this.
-
Dr. larry love (@Larry58756018) reported@googlecloud **** citadel it's not right that he has control of that computer to set those algorithms. Any way he chooses and makes money off it. Doing nothing but making money off the American people. ******* ****
-
Yoel Samuel Castillo Castillo (@AstroYoel) reported@googlecloud Okey but, there was a time I have an account closed, because I submit a “ilegal” software to my drive account. So, imagine I am doing some experiment with a tons of personal data and “ilegal” cybersecurity software, can I choose to have my data fully blind to Google’s servers? For example, my personals notes: if I run GEMINI CLI, and of course those notes need to be process by a server, but, if 1 note contain any material that it’s bad for the Google Terms and Conditions, can i receive a warning and not a Closed Account immediately?
-
Carolina Milanesi (@caro_milanesi) reportedApple getting airtime at @googlecloud Next as a Gemini customer is notable enough. @ThomasOrTK naming Apple as the company that picked Gemini to power the new Siri made it land harder. Google won a marquee customer and reminded everyone in the room that the most anticipated Apple feature this year runs on Google.
-
Jason Newton (@sleep_deprivado) reported@GoogleDeepMind @googlecloud hey @sundarpichai put together an application for android that uses ai - don't ask an llm or ping anybody who put it together. When you come back from that, fire the heads of product responsible for the mess and consolidate firebase, vertex ai, gemini api, google ai studio, bad
-
Yogesh (@oolook_yogesh) reportedHi @GoogleCloudTech @GoogleCloud My refund (₹11,579.65) has been approved in Google Cloud but still not received after 5+ months. Multiple follow-ups, escalations, and even manual wire process completed, yet no payment or confirmation. Request urgent help to resolve this.
-
David (@elemonader) reported@MLBStats @googlecloud Outstanding. Too bad he wears that God forsaken uniform
-
DiscoverCyclades.gr (@touristasai) reportedI wanted to test google maps API ( sandbox) and now I have balance of 700$!!!! Thank you @GoogleAI @Google @googlecloud !!!! And obviously no support section to contact to! CAN YOU DO SOMETHING
-
. (@auliandini94) reported@googlecloud appsheet down?