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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chhindwāra, MP 1
Los Angeles, CA 1
Florence, SC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @googlecloud billing support case 70049182 I have reached out over 36 times over the past three months to get a refund for a error that Google claimed was their fault

  • shayanrm
    Shayan Mashatian (@shayanrm) reported

    @_oliveiradanilo @googlecloud At minimum, they must make spikes in cost or usage notifications a default. Until they don’t do that, there is a huge risk in using Google Cloud for anything, even a simple database set up on Firebase. Specifically with so many vibe-coders and AI assistants everyone is using. AI coders have a tendency to suppress errors, and create fallbacks. They can easily create a circuit, go unseen for days and account owners end up with $$$$$$$ bills.

  • virajkokane_
    Viraj Kokane (@virajkokane_) reported

    .@GoogleCloud @GoogleStartups @ragingdas We've been blocked for over 2 weeks trying to get a GPU quota approved for our production workloads. Every manual quota request is auto-rejected within seconds, with no explanation. Our assigned account manager has been unavailable for over a week, with no replacement. We've spoken to 3 different sales contacts, shared all requested details multiple times, and followed up repeatedly. Yet no meaningful update. Our platform has paying customers, and our render pipeline is effectively down because we can't provision the GPUs we need. We're not asking for special treatment - just a human review, transparency, and a point of contact who can help resolve this. We joined the Google for Startups program to build, not to spend weeks chasing responses. Can someone from the Google Cloud team please look into this?

  • CocoAIxyz
    CocoAI (@CocoAIxyz) reported

    3/ On the @googlecloud panel, Charlie was asked what teams most underestimate going global. His answer: compliance, not tech. Code has no borders; compliance does. And on why COCO runs on Google: you already trust it with Maps, Gmail, your calls — you have to trust somebody. Pick the safest vendor so the customer can't say no, then talk product.

  • RishiC19
    Rishi (@RishiC19) reported

    Is there any @googlecloud support available for an account/project regarding startup credits?

  • makingAISimple
    AIMadeSimple (@makingAISimple) reported

    @googlecloud @AnthropicAI The amount of support Anthropic is able to garner is quite interesting.

  • luba_loop
    luba luft (@luba_loop) reported

    been migrating my company onto a new @googlecloud GCP Org this week and it's a terrible experience. Been blocked since Monday due to quota limits and it is IMPOSSIBLE to get in touch with a human about it. I am trying to give you tens of thousands of dollars, help me do it!!!!!!!

  • doigetsu
    doi (@doigetsu) reported

    @sammathews @Vikxngr @googlecloud netanyahu would be a better ceo, please sell the org. holy **** this is embarassing

  • dwepost
    DWE Post (@dwepost) reported

    @googlecloud check my dm please help me to get back my account was stolen @Google

  • CJ46724511
    CJ🇺🇸✝️✡️☪️ (@CJ46724511) reported

    @MLB @googlecloud 84mph lollipop down the center of the ****** pipe. Lol

  • cyberandy
    Andrea Volpini (@cyberandy) reported

    @VeryWellVersed @googlecloud Something similar happened to me last week. The request came from an Internet Service Provider in Romania that hacked into our Vertex AI account, and burned $13k of tokens for generating videos using Veo 3.1.

  • LukasPetrasch
    Lukas Petrasch (@LukasPetrasch) reported

    7 months. 20+ status updates. 8 different support reps. Still no decision. That's our experience with @GoogleCloud Billing following a DDoS incident. I'm genuinely starting to question whether this is the standard a cloud provider of this size holds itself to. #GoogleCloud

  • Aritan_lover
    Aritan (@Aritan_lover) reported

    @googlecloud Dear @Google, I’ve paid a significant amount for your services and now face a serious financial issue. For 24 hours, I’ve tried to reach a human support agent, but there is no clear way to do so. Please review this urgently and connect me with a specialist.

  • Michael_WCD
    Michael Tierney (@Michael_WCD) reported

    @googlecloud Whats the protocol for passing context between agents in a network? Do you just pass the entire current state or some kind of delta?

  • zbt3sup1
    zbt3sup (@zbt3sup1) reported

    @intel @googlecloud Bad choice for your engineers

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