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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Florence, SC 1
Noida, UP 2
Little Rock, AR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • Dividend_Dean
    Vadym Romanchuk (@Dividend_Dean) reported

    @googlecloud @ThomasOrTK I even paid for Premium Support after this happened. Support escalated the case twice. I'm still waiting on appeals. 72+ hours offline. 100k users locked out. Paid the $4,200 Gemini bill even though it wasn't my usage. 100k+ Reddit views and still no help from Google.

  • akash89
    Akash Suresh (@akash89) reported

    @googlecloud I sent an email to startup support regarding the startup credit application which is delayed for almost 2 weeks. I have not received an update yet. case number is #00278192

  • DawktorX
    DawktorX (@DawktorX) reported

    @MLB @googlecloud Put chin straps on helmets. **** is getting annoying

  • shayanrm
    Shayan Mashatian (@shayanrm) reported

    @_oliveiradanilo @googlecloud I want an option that says: "If my usage charge exceeds $x, pause the service, or tap again for $y." The same way AI tokens work with Claude, ElevenLabs, and others. Let the user decide to spend more or pause the service automatically. There must be No Surprises!

  • doigetsu
    doi (@doigetsu) reported

    @sammathews @Vikxngr @googlecloud netanyahu would be a better ceo, please sell the org. holy **** this is embarassing

  • ham_basshogg
    The AI Automation Agency (@ham_basshogg) reported

    Our business has been down for 192 hours due to an unaddressed Google Cloud billing error. APIs are dead, clients are leaving, and support keeps resetting a 48-hour email timer and a 3-4 days to a new 3-5 days. We need a human manager immediately @googlecloud . Case #72069574.

  • twinkwithabat
    twinkbat (@twinkwithabat) reported

    @googlecloud “Introducing” as if you all haven’t shoved this down everyone’s throat already. At least give us a choice to use AI if we want to or not. Can’t even search things properly now.

  • LukasPetrasch
    Lukas Petrasch (@LukasPetrasch) reported

    7 months. 20+ status updates. 8 different support reps. Still no decision. That's our experience with @GoogleCloud Billing following a DDoS incident. I'm genuinely starting to question whether this is the standard a cloud provider of this size holds itself to. #GoogleCloud

  • paulcdejean
    Paul Dejean (@paulcdejean) reported

    @googlecloud when i load the compute metadata page in my browser it crashes my browser, even though I don't have any metadata saved. Could this be related to "We are experiencing availability issues impacting Google Compute Engine, Google Cloud SQL, and Cloud Filestore globally"

  • bod0ng
    Bodong (@bod0ng) reported

    @googlecloud @GoogleCloudTech Why is it so hard to get support to take care a Google Cloud project? An appeal has been sent 8 days ago and no response so far. No other ways to reach support team since the project console is locked.

  • EconEpoch
    Eco (@EconEpoch) reported

    @nvidia @nvidianewsroom @googlecloud Wow finally but barely. Siri sucks!!

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case. CASE 70049182

  • checho_dallas
    Checholitary Mayne (@checho_dallas) reported

    @googlecloud how long does it has to take until you guys look at my support request? I sent you guys an appeal of an issue 9 days ago and 2 follow up emails and I haven't seen anything back yet.

  • shreyasmav
    Shreyas Mavanoor (@shreyasmav) reported

    @DhravyaShah @googlecloud their support is not upto par imho

  • virajkokane_
    Viraj Kokane (@virajkokane_) reported

    .@GoogleCloud @GoogleStartups @ragingdas We've been blocked for over 2 weeks trying to get a GPU quota approved for our production workloads. Every manual quota request is auto-rejected within seconds, with no explanation. Our assigned account manager has been unavailable for over a week, with no replacement. We've spoken to 3 different sales contacts, shared all requested details multiple times, and followed up repeatedly. Yet no meaningful update. Our platform has paying customers, and our render pipeline is effectively down because we can't provision the GPUs we need. We're not asking for special treatment - just a human review, transparency, and a point of contact who can help resolve this. We joined the Google for Startups program to build, not to spend weeks chasing responses. Can someone from the Google Cloud team please look into this?

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