Google Cloud Outage Map
The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Cloud users affected:
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chhindwāra, MP | 1 |
| Los Angeles, CA | 1 |
| Florence, SC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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Aritan (@Aritan_lover) reported@googlecloud Dear @Google, I’ve paid a significant amount for your services and now face a serious financial issue. For more than 10 days, I’ve tried to reach a human support agent, but there is no clear way to do so. Please review this urgently and connect me with a specialist.
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Parthasarathy Ranganathan (@Partha_Ranga) reportedAlphaEvolve now available on GoogleCloud, and as all the customer use-cases below suggest, it is pretty transformative.
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Andrea Volpini (@cyberandy) reported@VeryWellVersed @googlecloud Something similar happened to me last week. The request came from an Internet Service Provider in Romania that hacked into our Vertex AI account, and burned $13k of tokens for generating videos using Veo 3.1.
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The Crypto Wiz (@TheKryptoWiz) reported@nvidia @googlecloud Private AI is quietly becoming a supply-chain problem: chips, cloud contracts, privacy guarantees, and enough infra to make the demo actually run.
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CocoAI (@CocoAIxyz) reported3/ On the @googlecloud panel, Charlie was asked what teams most underestimate going global. His answer: compliance, not tech. Code has no borders; compliance does. And on why COCO runs on Google: you already trust it with Maps, Gmail, your calls — you have to trust somebody. Pick the safest vendor so the customer can't say no, then talk product.
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Dan Kornas (@DanKornas) reportedI used Codex to build a small bug-reporting voice agent with @AssemblyAI's Voice Agent API. The demo was simple: A FastAPI service is down in Google Cloud. The agent has to collect the incident details by voice and turn them into a useful report. It asked for: • affected service • exact error message • user impact • severity • suggested next action By the end, it had the core ticket: @FastAPI service in @googlecloud is down for the whole company. Error: "no service found." Severity: critical. Engineers should reproduce locally and investigate. That is where voice agents start to make sense to me. Not as a flashy chat demo. As a way to capture messy operational details while someone is talking. AssemblyAI handles the voice loop: audio in, audio back, turn detection, and tool calls with JSON Schema. This was still a quick Codex-built CLI demo. I would harden the prompts and test edge cases before putting it near production. But the first working version came together fast. Try the live demo in the reply 👇
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Leomar Osorio (@osorioleomar) reportedHi @askgcp @googlecloud, our CPTO has paused our company's GCP migration after a known Firebase API vulnerability led to 19k SEK in unauthorized Gemini charges. We provided proof of external abuse but haven't heard back in over a week. Need immediate help with Case #72859549
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Garrett Smith (@gsmithw91) reported@Google Is there anyone that can help with a cloud billing support case I have been waiting 93 days to resolve. I have been expecting a refund of $3118.19 @googlecloud billing support has not been accountable or helpful one bit
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Mark Thompson (@Bettimoe) reported$GOOGL reported the most profitable quarter in Alphabet’s history with $112.1B in net income. But investors should not treat that as $112.1B in operating profit. Most of the headline number came from unrealized gains in Alphabet’s equity portfolio, likely driven largely by investments such as $SPCX and Anthropic. The market was right to look beyond that headline. What may be getting overlooked is Google Cloud’s $514B backlog and the fact that demand continues to outpace available capacity. That is why Alphabet is spending so aggressively—and why quarterly free cash flow fell to negative $5.9B. The investment gains created the record profit. The Cloud backlog could create the longer-term opportunity. Those are two very different things. #GOOGL #GoogleCloud #TechStocks
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Jon Clark (@JonLClark) reported@VeryWellVersed @googlecloud WTF I thought losing my twitter handle to crypto spammers was upsetting 😱
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Celso Pinto (@cpinto) reported@bradgessler @Azure @googlecloud Yeah it’s been broken for at least a month now
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Lukas Petrasch (@LukasPetrasch) reported7 months. 20+ status updates. 8 different support reps. Still no decision. That's our experience with @GoogleCloud Billing following a DDoS incident. I'm genuinely starting to question whether this is the standard a cloud provider of this size holds itself to. #GoogleCloud
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Garrett Smith (@gsmithw91) reported@ThomasOrTK Can you get me in touch with someone in the billing support department for billing case 70049182. I have gone 93 days waiting on a $3118.19 refund for an error in your billing system @googlecloud billing support is horrible and has no accountability.
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Aritan (@Aritan_lover) reported@googlecloud Dear @Google, I’ve paid a significant amount for your services and now face a serious financial issue. For 24 hours, I’ve tried to reach a human support agent, but there is no clear way to do so. Please review this urgently and connect me with a specialist.
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Paul Dejean (@paulcdejean) reported@googlecloud when i load the compute metadata page in my browser it crashes my browser, even though I don't have any metadata saved. Could this be related to "We are experiencing availability issues impacting Google Compute Engine, Google Cloud SQL, and Cloud Filestore globally"