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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 2
Jewar, UP 1
Montataire, Hauts-de-France 1
Greater Noida, UP 1
Ribeirão Preto, SP 1
Tijuana, BCN 2
Capitán Sarmiento, BA 1
Sheridan Park, WA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • pavansrm84
    P@1 (@pavansrm84) reported

    If @googlecloud doesn’t have a proper customer service and requires an API for understanding your billing process then it’s time for solo founders to go buy @nvidia DGX spark instead. It’s LTV:CAC @Google IDK what’s your Capx for YKWM? If you don’t mind me sharing I will stop.

  • oolook_yogesh
    Yogesh (@oolook_yogesh) reported

    Hi @GoogleCloudTech @GoogleCloud My refund (₹11,579.65) has been approved in Google Cloud but still not received after 5+ months. Multiple follow-ups, escalations, and even manual wire process completed, yet no payment or confirmation. Request urgent help to resolve this.

  • fogelin
    olifog (@fogelin) reported

    @andy_pavlo @googlecloud @CMUDB never felt more jealousy for an undergrad course

  • MoorInsStrat
    MoorInsightsStrategy (@MoorInsStrat) reported

    @googlecloud .@googlecloud GM Cloud Apps Karthik Narain unveiled the Agentic Data Cloud. "Reasoning without context is just a guess." $GOOGL 📌 Four foundational innovations: 1/ Knowledge Catalog, universal context engine, native BigQuery integration mapping tables into business logic 2/ Smart Storage extends context to unstructured data. Objects landing in Google Cloud Storage are instantly tagged, enriched, and agent-ready with zero manual data engineering 3/ Zero-copy access to Palantir, Salesforce, SAP, ServiceNow, Workday 4/ Data Agent Kit, Gemini-powered authoring in VS Code, Cloud Code, Gemini CLI, turning any IDE into a native data environment 🧑 Customer proof: Virgin Media O2 activating 20,000+ data assets through Knowledge Catalog to empower global product teams. This is the "systems of intelligence" to "systems of action" shift. Context is now a governed surface, not a pipeline problem.

  • nft_kard
    Kard_NFT (@nft_kard) reported

    @lostsol GoogleCloud issue ?

  • mech_app
    MECH AI (@mech_app) reported

    @googlecloud URGENT ESCALATION: CRITICAL PRODUCTION OUTAGE – DAY 3 I am requesting an immediate status update and escalation of this ticket. We have been waiting 3 days for a resolution to a backend Google billing desync bug, and this is causing catastrophic damage to our business. To be absolutely clear, the API failure ("No available credits") is a verified bug on Google's end regarding our Tier 3 Post-Pay linkage. I have completely exhausted all possible client-side workarounds, including creating a brand new GCP project to force a fresh billing link. Nothing works. Business Impact Metrics: Downtime: 72+ hours of complete disruption to our core application feature (wiring diagrams). User Impact: Over 30,000 Daily Active Users (DAU) are currently affected and locked out of the service. Direct Revenue Loss: We have already processed over 20 canceled user subscriptions directly citing this disruption, and our support inbox is flooded with angry customers. Account Value & Next Steps: My companies have spent thousands of dollars annually on Google Cloud over the last two years, in addition to spending multiple thousands of dollars every single month on Google Ads. If this backend bug is not manually overridden or fixed today, I will be forced to immediately migrate our application to a different AI provider. Furthermore, due to the severe lack of operational reliability and support response, we will begin the process of pulling all of our business and infrastructure entirely out of the Google ecosystem. We cannot operate with a provider where a backend billing bug causes multi-day production outages. Please escalate this to an Engineering Lead or a Technical Account Manager immediately and provide a status update today.

  • bishalr0y
    Bishal Roy (@bishalr0y) reported

    @Dastagi39923618 @googlecloud yes i was, removing it fixed my issue thanks

  • blendamerica
    Blend America 🇺🇲 (@blendamerica) reported

    @GoogleAIStudio Somethings going on with @GoogleAIStudio lots of timing out and deployment issues with @googlecloud

  • sean63491
    Sean Guy (@sean63491) reported

    @googlecloud Trust & Safety appeal stalled >1 week (ID: UTR 3SJ N7E NJN TET HZR XFH VWK R4). Local code is secured, but I'm blocked from revoking compromised keys in the console until the suspension is lifted. Please help escalate!

  • lhchavez
    Luis Héctor Chávez (@lhchavez) reported

    @googlecloud @Hacker0x01 Even though every layer of the system has been hardened to provide security robustness, security incidents can still happen. Sometimes, these incidents happen due to external influences or supply-chain attacks. At Replit, every single security incident is handled with urgency because users’ data is at stake. Trust is something that has to be earned over time, and can be easily lost by not going above and beyond. Every incident is also a learning opportunity: every root cause that we find becomes a hardening effort so that the incident itself no longer repeats itself, but also fix any adjacent problems that were surfaced by the incident, and tighten up defenses in other parts of the stack.

  • Arun1Shah
    A Shah (@Arun1Shah) reported

    Hi @googlecloud @GoogleCloudTech , I have been waiting 18 days just to change the billing account on my Developer Program profile to access my Gen AI credits. Support keeps merging my tickets with zero resolution or ETA. Can someone please escalate Ticket #4857482?

  • Kingdany01
    mao.dev (@Kingdany01) reported

    Production project [julsmind-katuq] is offline due to a flagged billing anomaly. Support ticket J42VFCTM7DXNWDW3TYE3TG6BQE is open but needs urgent human review to restore service. @GoogleCloud @Firebase

  • SuperteamDE
    Superteam Germany (@SuperteamDE) reported

    @solana @googlecloud Shipping never stops on Solana 🚢

  • bricexeth
    Brice (@bricexeth) reported

    @undefinedza @googlecloud Hope they fix it asap

  • briancheong
    Brian Cheong (@briancheong) reported

    @SumanShubhangi @googlecloud @GoogleCloud_IN I think the MCP SDK transport work moved to repo/issues rather than that PR. If you want gRPC now, a thin proxy that maps gRPC to stdio/HTTP is probably the lowest-friction path.

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