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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mexico City, CDMX 1
Chhindwāra, MP 1
Los Angeles, CA 1
Florence, SC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • muyang14756529
    身是业的根 (@muyang14756529) reported

    @googlecloud The Trust & Safety team is completely cold & irresponsible. They just sent a generic 48-72hr weekend template while knowing my countdown is in HOURS. Absolute zero empathy for small businesses. Help Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI! #GoogleCloud @GoogleCloud

  • jadenfixxx
    Jaden Fix (@jadenfixxx) reported

    Anyone at @googlecloud or @awscloud (or a neocloud) wanting to slide into my DMs and help me rip some free credits? Possibly leading to larger contracts down the road .. I just tried signing up for an @Azure free trial, and the experience felt like what I imagine the elders went through with dial-up internet. Solutions Architects or Account Managers HMU

  • kylecordes
    Kyle Cordes (@kylecordes) reported

    @VeryWellVersed @googlecloud There's a reasonable chance this never gets corrected and tallied to fraud and instead results in loss of your account. My advice is to step off social media and stay up all night moving every account, etc. that matters to an email address that won't be affected if it happens.

  • zbt3sup1
    zbt3sup (@zbt3sup1) reported

    @intel @googlecloud Bad choice for your engineers

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @googlecloud @ThomasOrTK What is the magic number of follow ups and requests someone has to do to get resolution for billing support? Its beyond 30 at this point.

  • AeroDaeron
    AeroMoomin 🍵🪶 (@AeroDaeron) reported

    @sammathews @Vikxngr @googlecloud Sam, what the hell are you doing… You really making it harder to support this Org every day …

  • otri
    Aaron Hilton (@otri) reported

    @googlecloud It's worrisome that base level support for the platform is a $29/mo fee. Requiring the use of back-channels like X.

  • Mad_as_Hel
    Howard Beale (@Mad_as_Hel) reported

    @googlecloud Good, because they need help !

  • christiannonis
    Christian Nonis (@christiannonis) reported

    I am (unfortunately) dealing with @googlecloud and @awscloud and what I am noticing is that in months they are unable so solve any kind of problem, it’s like being bounced back by ai replies that are sold like assistance from humans, saying that they are “working on that” but nothing changes in months and also replies are all the same.. idk if they are experiencing a shortage in human labor or what’s going on but the experience has become worse than ever

  • tanikku
    nik (@tanikku) reported

    @sammathews @Vikxngr @googlecloud Yeah shut down the whole org bruh this is so embarrasing

  • sinister_in
    Luca 🦖 | #fncforever | 🍉 (@sinister_in) reported

    @sammathews @googlecloud The worst possible time line

  • antonioalst
    Antonio Alonso-Stepanov (@antonioalst) reported

    I wonder if there’s a network effect to compute where running more GPUs/TPUs gives you more data on which machines fail and how, which lets you train better models to predict failures and route workloads around them. I’ve heard @googlecloud uses these kinds of predictive health signals.

  • aiacademy_nbo
    The AI Leadership Institute, Nairobi (@aiacademy_nbo) reported

    @googlecloud An issue we encountered when trying to setup RAG Engine. "For new projects, using Spanner mode with RAG Engine in us-central1, us-east1, and us-east4 is restricted to only allow listed projects due to capacity limitation. Please switch to Serverless mode in us-central1..."

  • wiinksdotcom
    wiinks (@wiinksdotcom) reported

    Been part of @GoogleStartups for almost a year, have not talked to anyone from Google, can't even use the credits becuase @googlecloud compliance flagged the account - just going to remove google oAuth login.

  • muyang14756529
    身是业的根 (@muyang14756529) reported

    @googlecloud The Trust & Safety team is completely cold & irresponsible. They just sent a generic 48-72hr weekend template while knowing my countdown is in HOURS. Absolute zero empathy for small businesses. Help Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI! #GoogleCloud @GoogleCloud (2/2)

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