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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mexico City, CDMX 1
Chhindwāra, MP 1
Los Angeles, CA 1
Florence, SC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • abzalgylymbai
    abzal gylymbai (@abzalgylymbai) reported

    @googlecloud @mirendil @nvidia Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Billing ID: 01B3C0-1899D2-F0DA8D.

  • RimpleMalik
    Rimple (@RimpleMalik) reported

    @googlecloud @GoogleCloud_IN Need urgent help. We have raised a P1 case for quota increase. No one is answering the call. Need to get our Persistent Disk SSD Quota updated. Case number for reference: 73964507. We even bought enhanced support plan for this. Very disappointing.

  • cisco_brad
    Brad Bonin (@cisco_brad) reported

    @googlecloud Damn, 10,000x scale is wild. That's the kind of compute density that actually changes what's possible in drug discovery. Smart play.

  • teodorio
    teo (@teodorio) reported

    @googlecloud it's a P0 on chrome while having Google Meets open your Query UI does not allow any typing. It's a web UI issue so I suggest you mark it as a bug and move it to the frontend team

  • edj_FL
    EDJ (@edj_FL) reported

    @MLB @googlecloud @CleGuardians Too bad the Guardians offense is absolutely atrocious

  • dwepost
    DWE Post (@dwepost) reported

    @googlecloud check my dm please help me to get back my account was stolen @Google

  • Bettimoe
    Mark Thompson (@Bettimoe) reported

    $GOOGL reported the most profitable quarter in Alphabet’s history with $112.1B in net income. But investors should not treat that as $112.1B in operating profit. Most of the headline number came from unrealized gains in Alphabet’s equity portfolio, likely driven largely by investments such as $SPCX and Anthropic. The market was right to look beyond that headline. What may be getting overlooked is Google Cloud’s $514B backlog and the fact that demand continues to outpace available capacity. That is why Alphabet is spending so aggressively—and why quarterly free cash flow fell to negative $5.9B. The investment gains created the record profit. The Cloud backlog could create the longer-term opportunity. Those are two very different things. #GOOGL #GoogleCloud #TechStocks

  • muyang14756529
    身是业的根 (@muyang14756529) reported

    @googlecloud @lovart_ai Urgent! My business is down because @GoogleCloud suspended project lateral-journey-450812-g7. Live tokens expire in hours, causing permanent data loss. Support escalated but compliance is silent. Need human help for Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI!

  • RishiC19
    Rishi (@RishiC19) reported

    Is there any @googlecloud support available for an account/project regarding startup credits?

  • coach_kevin_m
    Kevin Middleton | FootballGPT (@coach_kevin_m) reported

    Google Gemini API support is unbelievable. My production API has now been blocked twice due to “spending caps”, taking my apps offline for hours and creating customer support issues. Support told me to submit a quota increase form, which I did on 31 July. I’ve had no response. However, the API eventually started working again without any explanation. Now it’s happened again. Today I was told to “continue reaching out” to the Quota Increase team. But Google Support has already confirmed there is NO direct way to contact them. So what exactly am I supposed to do? @GoogleCloud @GoogleAI

  • mdw864
    M (@mdw864) reported

    @googlecloud @GoogleCloudTech do you accommodate customers with disabilities? In case we have problems and need to speak to you? I think I may have to switch to you because @awscloud has not provided accommodations for people with disabilities.

  • dick41259892
    Caffeinated Acrimony (@dick41259892) reported

    @googlecloud Pajeet ceo? No thanks. The software is for sure total ****.

  • CalebMccombs2
    Caleb Mccombs (@CalebMccombs2) reported

    @googlecloud @googlecloud @GoogleCloudTech Our S-Corp is actively processing enterprise AI workloads on Vertex, but we've been ignored by the Startup Program support queue for over a week (Case #00284484). Who handles escalations? We are evaluating our Azure options if we can't get unblocked.

  • a8hi_b
    Abhi Balijepalli (@a8hi_b) reported

    @googlecloud Trying to get a hold of you guys, hitting quotas and having outages. Plz help.

  • DeportesEnjoyr
    AndrewFreidmanEnthusiast (@DeportesEnjoyr) reported

    @MLB @googlecloud All the sudden he's hitting homers again. Cheating ****.

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