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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
São Paulo, SP 1
Township of Evan, KS 1
Catania, Sicily 1
Guayaquil, Guayas 1
Mexico City, CDMX 1
Chhindwāra, MP 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case. CASE 70049182

  • abzalgylymbai
    abzal gylymbai (@abzalgylymbai) reported

    @googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Can someone please DM me / escalate this?

  • dwepost
    DWE Post (@dwepost) reported

    I am in a desperate situation. Everything has been compromised, and I cannot do anything to regain access. We need to take action as soon as possible. Please help me. @AskWorkspace The forms are not working. I am requesting a special recovery form, please. @googlecloud

  • MaciejDonajski
    Maciej Donajski (@MaciejDonajski) reported

    Is it just me or @Google and @googlecloud changed something and now I have to log in to gcloud everyday vs once every few months. Similar with oauth I have the full login flow more often than I used to. Is it some new policy or am I imagining it?

  • ajoshi31
    atul joshi (@ajoshi31) reported

    @GoogleCloud @GoogleCloud_IN @googleclod It's disappointing to see a startup application stuck for weeks with no ownership. Since June 12, every follow-up has resulted in the same response: "please wait 2 business days." No ETA. No decision. No accountability. I've already delayed our infrastructure rollout because of this. If there's still no resolution by this week, we'll migrate to other provider. Timeline: • June 12: Application submitted • Multiple follow-ups over 3+ weeks • Repeated "wait 2 business days" • Support apologized for the delays • Call scheduled, but no follow-up afterward

  • Derek_Perkins
    Derek Perkins (@Derek_Perkins) reported

    @googlecloud I know you're just a bot, but maybe the AI pipeline will understand this. This is going to backfire for your security, because now I'm going to create static json credentials that never expire to prevent this daily annoyance you've forced on me.

  • KatSpyroMacD
    Kat MacSpyro (@KatSpyroMacD) reported

    @googlecloud Unless you can #BringValkoBack I'm not interested. I genuinely don't think there's anything you can do to help me.

  • paulcdejean
    Paul Dejean (@paulcdejean) reported

    @googlecloud It seems you have released a hotfix for this issue, and I'm no longer experiencing this.

  • der_chuddie
    𝔇𝔢𝔯 ℭ𝔥𝔲𝔡 (@der_chuddie) reported

    Any lawyer on X? I'd like to propose a CAL against @googlecloud @awscloud and @Azure for not enforcing basic outgoing request filtering and wasting everybody resources with the scanning of .***, .env, and wordpress plugins which represents 99% of the bad traffic.

  • 63green
    63green (@63green) reported

    Another day, another need to 'unsubscribe' from @googlecloud marketing emails. This is why I've fully removed myself from all things @Google - they treat everyone with complete contempt, refuse to honor preferences, and are happy to **** you as a customer at every opportunity.

  • virajkokane_
    Viraj Kokane (@virajkokane_) reported

    .@GoogleCloud @GoogleStartups @ragingdas We've been blocked for over 2 weeks trying to get a GPU quota approved for our production workloads. Every manual quota request is auto-rejected within seconds, with no explanation. Our assigned account manager has been unavailable for over a week, with no replacement. We've spoken to 3 different sales contacts, shared all requested details multiple times, and followed up repeatedly. Yet no meaningful update. Our platform has paying customers, and our render pipeline is effectively down because we can't provision the GPUs we need. We're not asking for special treatment - just a human review, transparency, and a point of contact who can help resolve this. We joined the Google for Startups program to build, not to spend weeks chasing responses. Can someone from the Google Cloud team please look into this?

  • griiettner
    Paulo Griiettner (@griiettner) reported

    @googlecloud I'm having a huge issue on the past 8 months and I just can't get support to help me fix. Some how, someone connected my GCP account to a project, used my credit card, gave my user 0 access, but I can't remove my self fro the project. I had to get my bank to charge charge back, because again, I could not find anyone to help fix it. The bank restored my money and issue a dispute, you guys countered back saying that I actually received the service, even though I did not, someone else did it using my card. Please remove my account from that fraudulent service, otherwise I'll have to find a different way to make this happen.

  • 11drawbridge
    Andrew J. Moats (@11drawbridge) reported

    @ChiCityBrian @MLBStats @googlecloud It was down the line, so that would naturally make some home runs seem longer than they are.

  • cisco_brad
    Brad Bonin (@cisco_brad) reported

    @googlecloud @Gartner_inc Nice recognition. The AI infrastructure space is heating up - execution matters most right now though. Curious how the actual customer deployments play out over the next year or two.

  • teodorio
    teo (@teodorio) reported

    Hey @googlecloud BigQuery web UI is broken in production for every single user and you just bombed my planning presentation. Thanks!

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