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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tijuana, BCN 2
Noida, UP 1
Capitán Sarmiento, BA 1
Sheridan Park, WA 1
Tequisquiapan, QUE 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • bloingo
    Marcel (@bloingo) reported

    Major service disruptions on PAID Gemini accounts and zero support from Google. This is shameful for a professional service. Be aware. #GoogleCloud📷 #Gemini #Google

  • 02685d89e647432
    Maya Brooks (@02685d89e647432) reported

    @Box @BenAtBox @googlecloud super curious about this, tbh it's interesting how so many use AI but few see benefits. wondering if it's a tech issue or more about how it's implemented.

  • onemrexplorer
    Shanoobkolakkodan (@onemrexplorer) reported

    @GoogleWorkspace @GoogleCloud Very frustrated.Purchased new Google Workspace Standard account and paid the required $30 early payment to unlock 2TB storage faster. Support said 72 hours max, but it’s been 4+ days and storage is still stuck at 300GB, blocking data migration.

  • AdityaRRudra
    Aditya R Rudra (@AdityaRRudra) reported

    @googlecloud You guys have a **** interface, I’ve been made to pay 5 times for starting the trial and it still shows not set up. And no mention of any refund or anything, ******* look into it

  • MR11LE
    MR.LE (@MR11LE) reported

    Day 5: Reached a new low. Agent Preethi promised a definitive update within 2 hours. It’s been 20+ hours. Absolute silence. @GoogleCloud support is a black hole where business productivity goes to die. No accountability, just broken scripts. #CloudFailure #google

  • blendamerica
    Blend America 🇺🇲 (@blendamerica) reported

    @GoogleAIStudio Nothing, I am currently blocked from publishing my latest updates from AI Studio to Cloud Run due to a recurring deployment failure. Cloud Run support pointed to @GoogleAIStudio for support. @googlecloud

  • indie_hustler
    Mak (@indie_hustler) reported

    Set up a fresh Google Cloud account and spent 3 days configuring Vertex AI just to run Nano Banana 1. It only lets me generate 2 images at a time, with no obvious way to increase quota. No human support and AI support sucks. @googlecloud @GoogleCloud_IN

  • rjainsdl
    Jain rahul (Modi) 🎖 (@rjainsdl) reported

    @GoogleCloudTech @GoogleCloud_IN Hi , my GCP profile is restricted due to one unintentional policy violation acitivity. Appeal was also filed. Need support on re-access. @googlecloud

  • FlightTraceData
    FlightTrace (@FlightTraceData) reported

    Hi @googlecloud — small-startup founder here. Hoping someone can help me get a goodwill billing case reviewed independently. I migrated all production work to a new GCP project in Aug 2025 but unknowingly kept paying $1,145 over 8 months for orphaned infrastructure on the old project that nobody touched (INFORMATION_SCHEMA confirms zero human queries in 6 months — only service-account cron jobs from a previous contractor). Discovered it last week, immediately started shutdown. Filed billing case 68753401 today. Tier-1 declined citing an unrelated prior credit from earlier in 2025. Would really appreciate a senior review — I'm an active customer (over$1,000 spent and the spend is growing monthly) not asking for anything other than a fair look at the merits of this specific incident. Happy to DM full details. Thanks for any help. 🙏

  • Marlize911
    Marlize Holtzhausen (@Marlize911) reported

    @googlecloud have been trying to get support on a major project. Signed several global agreements with increase our users by 80k -90k new users in next 60 days but not been able get any support for 3weeks.

  • agireon
    Agireon (@agireon) reported

    @googlecloud @wiz_io Multicloud security just became Google's problem to solve at scale.

  • imInforian
    Neeraj Dhiman (@imInforian) reported

    @GoogleWorkspace @googlecloud @googledevs Then the loop started. Every few weeks: • A new support thread is opened • No context from previous discussion • Same questions asked again It’s like starting from scratch… every time. 3/n

  • z3vios
    Michael Teka (@z3vios) reported

    It might take months to attain compentency in @GoogleCloud, but it will be worth it aye. But not in a dime-a-dozen, garbage outputs kinda way. I been programming before a lot of you were a twinkle in your Father's eye you see. People walk away with value, after encountering me. I listen for a while, and output useful information. My programs solve problems, automate and enhance workflows. No fluff, just the facts. Revenue. Sales. Hold up while I choose one build and go for it.

  • _Xara___
    Xara (@_Xara___) reported

    Jeremy stayed up all night for a Google Cloud badge, the system broke, and then Google support actually replied on a Sunday. 💀 We stan a responsive cloud provider. Now give him the badge please. #GoogleCloud #TechLife

  • TimH1985
    TimH (@TimH1985) reported

    @WeAreOpenreach @googlecloud If you have issues with Openreach with either their illegal or unethical work, raise it with your MP and demand they raise it with @IanMurrayMP who is in charge of managing & setting the laws that Openreach are “meant” to follow. Put pressure on him to better regulate them

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