Google Cloud Outage Map
The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Cloud users affected:
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Uniontown, PA | 1 |
| Gaithersburg, MD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Abalos
(@c__abalos) reported
@stewartoallen @googlecloud There is an ongoing issue with their billing system. It’s sending out emails saying payments are failing when they’re not. No point in waiting on hold, you’ll be waiting forever.
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Stewart Allen
(@stewartoallen) reported
seems I owe @googlecloud $0.47 but their billing system won't accept payments less than $0.99 -- so I get email stating that my payment method is invalid (not true) and that I might lose access to my stored data and resources :/ will cost more than $0.47 of their support time
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Rob Thorne
(@torenware) reported
I've just gotten a note from @googlecloud that there's a problem with my payment info. And yeah, it's no more specific than that. I've put myself into the chat queue, twice, and I'd guess the wait would be 2 hours if you didn't get bounced :-( Why does GC support suck so much?
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extrovertimido
(@eaichico) reported
Dear @googlecloud, I have a problem. I can't use your services because my billing account is not approved. I have been submitted a print of my Virtual Credit Card but your team didn't accepted.
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Christopher Abalos
(@c__abalos) reported
@mbabker @googlecloud @sambecker It sounds like GCP billing support agents will be having a bad evening.
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Taradino C.
(@taradinoc) reported
@jesterreborn @cmuratori @googlecloud A playlist of 500 curated elevator songs from across the world! On shuffle! On YouTube Music! Which means you'll hear the first 20 of them repeated over and over until you hang up. (I never thought anything would make me miss Google Play Music's app, but by god, YTM did it.)
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Quinn Stearns
(@oquinnions) reported
@googlecloud Pretty large downer to have your business' product shut down with no notice while your account is paid ahead.
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name cannot be blank
(@UntweetThis) reported
@cmuratori @googlecloud What are you using it for? AWS/GCP are the worst cloud "solutions" out there.
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Quinn Stearns
(@oquinnions) reported
@sambecker @googlecloud Same problem here. Were other people's accounts disabled?
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JGBShiller
(@JGBShiller) reported
@Funnymakers123 @googlecloud @Mil_Finance Support this project!
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Bill Treloar
(@RankMagic) reported
@googlecloud How can I reach a live person for billing support? The online support option doesn't recognize my account number and won't let me proceed.
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Roy Chow
(@RoyChow11256084) reported
@googlecloud Be aware of the scam but their is refund through👇 💠 opened lines of communication with discord to shut down faster 💠 additional layers of security are added to against discord hackers 💠 tracking scammer's wallets and notifying exchanges request help to retrieve lost funds
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James Grace
(@jamesrgrace) reported
Hey @googlecloud : apparently our app got too popular and hit some kind of daily storage access quota…and then just stopped working? Isn’t the cloud supposed to scale with us? No way to increase quota?!? Our users getting a busy signal for the rest of the day isn’t ideal…
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Stephen Haney
(@sdothaney) reported
@sambecker @googlecloud Same issue here, receiving emails threatening suspension on multiple GCP accounts. The chat queue's at 270. @googlecloud it would be a good time to make a status announcement.
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Casey Manus
(@caseymanus) reported
Exploring #Anthos service mesh on @googlecloud today.