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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
São Paulo, SP 1
Township of Evan, KS 1
Catania, Sicily 1
Guayaquil, Guayas 1
Mexico City, CDMX 1
Chhindwāra, MP 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • DrCrypto76
    DrCrypto76🏴‍☠️₿ (@DrCrypto76) reported

    @MidnightNtwrk @googlecloud isn’t a logo drop. Google is running infra. Mandiant is on security. Confidential Computing is on the ZK stack. And @IOHK_Charles already said more partners are coming. Privacy L1 + Cardano partner chain + Big Tech rails. midnight-3:native is still sitting in the dip while the network is live. This is how institutions actually show up. NFA. DYOR. #crypto #CryptoGem

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @googlecloud @ThomasOrTK What is the magic number of follow ups and requests someone has to do to get resolution for billing support? Its beyond 30 at this point.

  • cisco_brad
    Brad Bonin (@cisco_brad) reported

    @googlecloud Code review becoming the actual bottleneck is wild. Guess we're trading one problem for another, but at least the hard part (ideation) moves faster. Need smarter filtering before human eyes touch it.

  • DcyDigital
    Decisively Digital (@DcyDigital) reported

    @effiekav @googlecloud The moat is permissions, provenance and escalation paths, not model IQ. Most enterprises will find the bottleneck was never AI, it was that nobody could say who may do what.

  • NidaimeSenju3
    Nidaime Senju (@NidaimeSenju3) reported

    @Artlist_io @googlecloud So far, I haven't been able to buy more credits. Your platform seems to be getting worse as the days go by. Perhaps this is a sign that I should move away from your service and switch to another provider...

  • griiettner
    Paulo Griiettner (@griiettner) reported

    @googlecloud I'm having a huge issue on the past 8 months and I just can't get support to help me fix. Some how, someone connected my GCP account to a project, used my credit card, gave my user 0 access, but I can't remove my self fro the project. I had to get my bank to charge charge back, because again, I could not find anyone to help fix it. The bank restored my money and issue a dispute, you guys countered back saying that I actually received the service, even though I did not, someone else did it using my card. Please remove my account from that fraudulent service, otherwise I'll have to find a different way to make this happen.

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @googlecloud billing support case 70049182 I have reached out over 36 times over the past three months to get a refund for a error that Google claimed was their fault

  • bernaridho
    Bernaridho Hutabarat (@bernaridho) reported

    @googlecloud What more do you need? I'm tired of giving repeatedly same information, and Google did not solve it. Are you the customer center staffs are just reshuffled too often?

  • csalacat
    Carles Sala (@csalacat) reported

    @googlecloud Can you please stop renaming things arbitrarily? The names might be cool, but not even @GeminiApp keeps up with your branding changes, and I ask it for help navigating the menu maze it gives me outdated routes that still use Vertex AI

  • thecodemarathon
    Prashanth Vaidya (@thecodemarathon) reported

    @GoogleCloud_IN @googlecloud Have DMed, please include the reason why a verification failed rather than asking the customer to redo the verification blindly again and again!

  • dick41259892
    Caffeinated Acrimony (@dick41259892) reported

    @googlecloud Pajeet ceo? No thanks. The software is for sure total ****.

  • bladeofshanghai
    Mr. Palindrome (@bladeofshanghai) reported

    @googlecloud **** you. I spent years in your ecosystem learning only to be met with the strictest and most impossible to fulfill requirements for GCP billing. Every card I tried failed. **** you. I'm leaving the Google ecosystem rn. They treat people outside US like ****.

  • cisco_brad
    Brad Bonin (@cisco_brad) reported

    @googlecloud @Gartner_inc Nice recognition. The AI infrastructure space is heating up - execution matters most right now though. Curious how the actual customer deployments play out over the next year or two.

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case. CASE 70049182

  • arpraj
    Arpit Rajpurohit (@arpraj) reported

    @googlecloud Guys this is not been solved yet. It has been the worst experience working with your team

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