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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Guayas 1
Mexico City, CDMX 1
Chhindwāra, MP 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • muyang14756529
    身是业的根 (@muyang14756529) reported

    @googlecloud The Trust & Safety team is completely cold & irresponsible. They just sent a generic 48-72hr weekend template while knowing my countdown is in HOURS. Absolute zero empathy for small businesses. Help Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI! #GoogleCloud @GoogleCloud (2/2)

  • exolete
    Abhinav Pathak (@exolete) reported

    @googlecloud Hi, we have added a new certificate to App Engine for a custom domain, but it has been more than an hour and it has still not been propagated. Is there currently an issue? How long does the propagation take.

  • otri
    Aaron Hilton (@otri) reported

    Hey @googlecloud , would love to self serve removing mystery "My First Project" projects, but seems there's no way to do that. And I can't reach out to anyone about your buggy management interfaces that are breaking down all over the place. This is sooooo bad. 🤬

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @googlecloud billing support case 70049182 I have reached out over 36 times over the past three months to get a refund for a error that Google claimed was their fault

  • RfSharko
    Raf (@RfSharko) reported

    @googlecloud @everlaw You're losers and your models sucks. Months ago I thought you were gonna catch up or even beat Claude and ChatGPT but it turns you are lacking skills and R&D. What a disappointment

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @ThomasOrTK Can you get me in touch with someone in the billing support department for billing case 70049182. I have gone 93 days waiting on a $3118.19 refund for an error in your billing system @googlecloud billing support is horrible and has no accountability.

  • paulcdejean
    Paul Dejean (@paulcdejean) reported

    @googlecloud It seems you have released a hotfix for this issue, and I'm no longer experiencing this.

  • abzalgylymbai
    abzal gylymbai (@abzalgylymbai) reported

    @googlecloud @wiz_io Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Can someone please DM me / escalate this?

  • MarizMelo
    Mariz (@MarizMelo) reported

    @googlecloud forcing users into prepaid sucks. Maybe time to look for alternatives to host your #AI product :/

  • KleurigD
    KleurigDrieluik (@KleurigD) reported

    @GooglePlayBiz he Google play, why is Developer Support ignoring support questions with detailed technical analysis from @googlecloud Gemini and @Firebase support?

  • MaciejDonajski
    Maciej Donajski (@MaciejDonajski) reported

    Is it just me or @Google and @googlecloud changed something and now I have to log in to gcloud everyday vs once every few months. Similar with oauth I have the full login flow more often than I used to. Is it some new policy or am I imagining it?

  • abzalgylymbai
    abzal gylymbai (@abzalgylymbai) reported

    @googlecloud @alcidion Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Can someone please DM me / escalate this?

  • mikesowerss
    Mike Sowers (@mikesowerss) reported

    @rseroter @googlecloud @GoogleAIStudio Cancelled ultra bc it’s the only ai I never even got close to hitting limits (lack of use), it’s entirely fractured across so many different ai sectors that aren’t intuitive at all to navigate.

  • FredBra93439257
    RoadRunner TX (@FredBra93439257) reported

    @TheMercianNews I'd like to see mobile phone and internet companies shut down operating in the UK on a single day. Have USN/Seals sever all international fiber into the UK on a single day. SHUT DOWN the City of London Physically SEVER International Fiber from BT/OpenReach, VirginMedia/O2, Vodaphone and the LINX Nework internchange in London. Ideally each line in 2-3 points of varying distance from UK shores to make repair more complex than laying new fiber. Air attack on all the major BT interchanges plus the physical operations of Cloudflare Akamai, AWS/Cloudfront, GoogleCloud CDN and smaller operators like Azure, Netflix, Meta and every source of new fiber either mfg or warehousing Destroy every piece of equipment and then just leave. Make all European govts TERRIFIED of the crazy Americans Destroy the internet as a means of brainwashing the British public

  • cisco_brad
    Brad Bonin (@cisco_brad) reported

    @googlecloud Damn, 10,000x scale is wild. That's the kind of compute density that actually changes what's possible in drug discovery. Smart play.

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