Google Cloud Outage Map
The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Cloud users affected:
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E-mail
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bergamo, Lombardia | 4 |
| Brescia, Lombardia | 3 |
| Treviglio, Lombardia | 2 |
| Curitiba, PR | 1 |
| Paris, Île-de-France | 1 |
| Viamão, RS | 1 |
| Almàssera, Comunitat Valenciana | 1 |
| Oruro, Departamento de Oruro | 1 |
| Kitchener, ON | 1 |
| Granada, Andalucía | 1 |
| Zapopan, JAL | 1 |
| Naucalpan de Juárez, MEX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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piyush behl
(@piyushbehl) reported
@sundarpichai @Google #googlecloud How can I reach to some human from Google cloud support ? Spent hours your chat bot loops me in the same loop. #Google please don't turn into a robot.
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Vodafone Group
(@VodafoneGroup) reported
Introducing Dynamo – Vodafone & @googlecloud’s global data platform. Together we will drive secure analytics to support new products.
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Per Andersen
(@Perrep) reported
@EnzoConty @googlecloud @me_its_dk I'm having the exact same problem.
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Enzo 💙
(@EnzoConty) reported
@googlecloud @me_its_dk I am able to sign up, I just can't create a billing account. Why can't we have the Google Cloud support ? We can't reach neither by online chat or phone...
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Satendra Sharma
(@Satendr80062164) reported
@VodafoneGroup @googlecloud Maha chor company vodafone no customer service fake
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Fred Wulff
(@fredwulff) reported
Google SRE book: It's important to have firm SLOs at each part of the stack, like we, the SRE wizards at Google do, so that you can build reliable systems. @googlecloud support: 🤷🤷🤷Lol, SSDs fail sometimes I dunno what can you do, amirite? Have you tried Spanner? 🤷🤷🤷
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Wallis Info
(@WallisInfo_pvt) reported
@googlecloud , I am setting up the project payment method but after OTP verification popup goes away and nothing happened. I tried to 6-7 times with two credit cards. Please fix the issue so that we can proceed further. #GoogleCloud #Google
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Google Pump & Dump
(@GooglePumpDump) reported
@1MainCapital Every answer outside of $FB is objectively wrong $AMZN $GOOG $MSFT you can’t Bc of AWS, GoogleCloud, & Azure $APPL you wanna be a DROID guy, big oof. $FB It’s be annoying to give up the lolz from Instagram. Everyone with WhatsApp has Telegram/Signal. Facebook is dumb
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Enzo 💙
(@EnzoConty) reported
@googlecloud @me_its_dk I have contacter Partners, they can't do anything for me, since it's a problem of billing and it has nothing to do with setup.
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Enzo 💙
(@EnzoConty) reported
@googlecloud @me_its_dk I have contacted my bank, there is no issue. I've created the Google Cloud Billing account on another Google account with no problems with the same card. So the issue is from your service with my organization account. Send me an email address where I can contact your support ?
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Google Pump & Dump
(@GooglePumpDump) reported
@1MainCapital Every answer outside of $FB is objectively wrong $AMZN $GOOG $MSFT you can’t Bc of AWS, GoogleCloud, & Azure $AAPL you wanna be a DROID guy, big oof. $FB It’s be annoying to give up the lolz from Instagram. Everyone with WhatsApp has Telegram/Signal. Facebook is dumb
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paulharter
(@paulharter) reported
@googlecloud I am a paying customer and you provide zero customer service apart from a siloed billing dept or paid for tech support. I have a billing problem that requires technical input but this is apparently unsolvable unless I pay for an unwanted technical support contract
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aniket awati
(@aniketawati) reported
Isn't it interesting that a company started for search, doesn't have a full text search service on its cloud platform. Recommends self hosting elastic search. 👀 @googlecloud
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ً
(@4A494D) reported
@googlecloud @EnzoConty @me_its_dk This is a wide issue. I am experiencing the same thing. Not able to enable billing in my account. everybody is complaining about it in Reddit. fix your billing issues and stop asking for DMs cos now AWS is becoming an option
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Enzo 💙
(@EnzoConty) reported
@googlecloud @me_its_dk You need a PIN number for phone support (that you have on gold/platinum support plan (so you need to have a billing account to pay for that)) And for chat support, you can't contact them since you don't have a billing account active.
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