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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Greater Noida, UP 1
Ribeirão Preto, SP 1
Tijuana, BCN 2
Noida, UP 1
Capitán Sarmiento, BA 1
Sheridan Park, WA 1
Tequisquiapan, QUE 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • b1oodrain
    B1oodRain 🇺🇸🦅 (@b1oodrain) reported

    @googlecloud @HomeDepot ah makes sense now why the homedepot site sucks. its hosted by google.

  • DiljotMutti
    Diljot Mutti (@DiljotMutti) reported

    trying to setup paid support for @googlecloud for more than an hour so that i can have actual support for my issue > paid support requires organization > organization requires something called cloud identity > cloud identity docs suggest go to Billing > Buy or upgrade. But there is no "Buy or upgrade" button 😐

  • nft_kard
    Kard_NFT (@nft_kard) reported

    @lostsol GoogleCloud issue ?

  • UmerImran271675
    Umer Imran (@UmerImran271675) reported

    @googlecloud My Gmail account has been disabled. The problem is that the verification code is being sent to the same Gmail address that I am locked out of. This is my Google AdSense email, and I am very worried about it. Please help me recover my Gmail account

  • lhchavez
    Luis Héctor Chávez (@lhchavez) reported

    @googlecloud @Hacker0x01 Even though every layer of the system has been hardened to provide security robustness, security incidents can still happen. Sometimes, these incidents happen due to external influences or supply-chain attacks. At Replit, every single security incident is handled with urgency because users’ data is at stake. Trust is something that has to be earned over time, and can be easily lost by not going above and beyond. Every incident is also a learning opportunity: every root cause that we find becomes a hardening effort so that the incident itself no longer repeats itself, but also fix any adjacent problems that were surfaced by the incident, and tighten up defenses in other parts of the stack.

  • fede__repetto
    Fede Repetto (@fede__repetto) reported

    URGENT: One of our production apps is completely DOWN due to an automated suspension on @googlecloud. Thousands of clients affected. Appeal already submitted but we need an urgent escalation. Project ID: alkynterview. Please help! #GCP @GoogleCloudTech @GoogleCloud_LA

  • oolook_yogesh
    Yogesh (@oolook_yogesh) reported

    Hi @GoogleCloudTech @GoogleCloud My refund (₹11,579.65) has been approved in Google Cloud but still not received after 5+ months. Multiple follow-ups, escalations, and even manual wire process completed, yet no payment or confirmation. Request urgent help to resolve this.

  • OZCreative22
    Oscar Zalazar (@OZCreative22) reported

    @DecentCloud_org @googlecloud When you send an email and receive an automated response with a case number and this message: "We have received your request and will do our best to respond within 5 business days. Please note that our support hours are M-F, 9am-5pm CST," there's an obligation to fulfill.

  • rjainsdl
    Jain rahul (Modi) 🎖 (@rjainsdl) reported

    @GoogleCloudTech @GoogleCloud_IN Hi , my GCP profile is restricted due to one unintentional policy violation acitivity. Appeal was also filed. Need support on re-access. @googlecloud

  • Kyriakos_Pelek
    Kyriakos (@Kyriakos_Pelek) reported

    @googlecloud Scale is wild, what problems are actually getting solved?

  • pavansrm84
    P@1 (@pavansrm84) reported

    If @googlecloud doesn’t have a proper customer service and requires an API for understanding your billing process then it’s time for solo founders to go buy @nvidia DGX spark instead. It’s LTV:CAC @Google IDK what’s your Capx for YKWM? If you don’t mind me sharing I will stop.

  • jeeetpaul
    Tuhin Kanti Pal (@jeeetpaul) reported

    @Viscountry @googlecloud Nope, can’t even open a support request. Can’t even purchase a support plan.

  • MR11LE
    MR.LE (@MR11LE) reported

    Day 5: Reached a new low. Agent Preethi promised a definitive update within 2 hours. It’s been 20+ hours. Absolute silence. @GoogleCloud support is a black hole where business productivity goes to die. No accountability, just broken scripts. #CloudFailure #google

  • mol44445
    Lorenzo r4 (@mol44445) reported

    @McLarenF1 @googlecloud FIX ******* LANDO CAR

  • MR11LE
    MR.LE (@MR11LE) reported

    @googlecloud @Google @GoogleCloudTech They admit the account is secure. They admit there is no fraud. But they’d rather close the chat than fix the backend flag.

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