Google Cloud Outage Map
The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Cloud users affected:
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Noida, UP | 2 |
| Jewar, UP | 1 |
| Montataire, Hauts-de-France | 1 |
| Greater Noida, UP | 1 |
| Ribeirão Preto, SP | 1 |
| Tijuana, BCN | 2 |
| Capitán Sarmiento, BA | 1 |
| Sheridan Park, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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. (@auliandini94) reported@googlecloud appsheet down?
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MECH AI (@mech_app) reported@googlecloud URGENT ESCALATION: CRITICAL PRODUCTION OUTAGE – DAY 3 I am requesting an immediate status update and escalation of this ticket. We have been waiting 3 days for a resolution to a backend Google billing desync bug, and this is causing catastrophic damage to our business. To be absolutely clear, the API failure ("No available credits") is a verified bug on Google's end regarding our Tier 3 Post-Pay linkage. I have completely exhausted all possible client-side workarounds, including creating a brand new GCP project to force a fresh billing link. Nothing works. Business Impact Metrics: Downtime: 72+ hours of complete disruption to our core application feature (wiring diagrams). User Impact: Over 30,000 Daily Active Users (DAU) are currently affected and locked out of the service. Direct Revenue Loss: We have already processed over 20 canceled user subscriptions directly citing this disruption, and our support inbox is flooded with angry customers. Account Value & Next Steps: My companies have spent thousands of dollars annually on Google Cloud over the last two years, in addition to spending multiple thousands of dollars every single month on Google Ads. If this backend bug is not manually overridden or fixed today, I will be forced to immediately migrate our application to a different AI provider. Furthermore, due to the severe lack of operational reliability and support response, we will begin the process of pulling all of our business and infrastructure entirely out of the Google ecosystem. We cannot operate with a provider where a backend billing bug causes multi-day production outages. Please escalate this to an Engineering Lead or a Technical Account Manager immediately and provide a status update today.
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ShadowTagAI (@ShadowTagAI) reported@googlecloud Our @GoogleCloudTech hosted security, redundant server locations, and native tech support translate to zero downtime for our product in your firm or business. DM’s are open and the website is live.
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MR.LE (@MR11LE) reported@googlecloud @forrester @GoogleCloudTech Visit my profile and see all the proof that google is a damn JOKE 🤡
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Dsg 🎨 (@dsgaert) reported@MLB @googlecloud Burns was dealing 😤 Five scoreless with seven punchouts in his first start is a statement. If he keeps that kind of command and stuff, he’s going to be a real problem all season 🔥
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andrebruton (@andrebruton) reportedIt is a mission to get reCAPTCHA working @googlecloud since it was moved from the simple working setup. Now it takes a day of trial and errors to get working... #recaptcha
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robweedn (@robweedn) reported17 days. 4 msgs. 2 cases. 0 responses. @AWSSupport hasn't even assigned our cases, no responses. Customer for 10+ years. 8 figures in spend. I invest in and advise startups. This experience makes it impossible to recommend building on AWS. @awscloud. Migrating to @googlecloud!
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JB (@arrotu) reported@HAF_tech @googlecloud Identity and gateway help, but they answer "who and through what" not "was this specific action allowed at runtime." Once an agent runs for days, the question that gets asked later isn't whether the agent was authenticated. It's whether each action it took was admissible at the moment it committed, and whether that's still showable. Gateway plus identity plus a per-action authorization record is closer to what enterprises will actually be asked to defend.
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cleanbox.ai (@Cleanboxai) reported@GoogleCloud URGENT billing fraud - Project cleanbox-fb25c charged ₹1,57,000+ via stolen credentials. Bill still growing. Locked out of console. Ticket: 54ZQRISIYHL4NQBTBXKICQCOU4 Please help NOW.
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@Axiomofmind ⚡ (@axiomofmind) reported@parthi_logan @googlecloud Gemini api service is disabled by default
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El Chon (@choonnn) reported@GoogleCloud Unexpected $10,225 MXN charge from Places API during development. Account 01B52E-22883E-48475B suspended. No quota limits were configured — this was unintentional. I need billing support to dispute this. Please help. #GoogleCloud
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lil_mosey_total_rockstar 🎸 (@TotalLil_m0sey) reported@googlecloud vertex api is so *** compared to open ai api its not even close i ******* hate using vertex api and ur documentation sucks
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jaythegeek (@jaythegeek) reported@MariusMollerH Same. Seems to be a repo OAuth issue between @googlecloud and @github not sure if it’s just first gen or second gen too
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Leon (@OhHarshit) reportedHey @GoogleCloud, I’m a student and have an outstanding billing issue (~₹6k) from unintended VM instances due to a console issue. My billing account is now closed so I can’t access support. Could someone please help me get this reviewed? 🙏
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Jason Newton (@sleep_deprivado) reported@GoogleDeepMind @googlecloud hey @sundarpichai put together an application for android that uses ai - don't ask an llm or ping anybody who put it together. When you come back from that, fire the heads of product responsible for the mess and consolidate firebase, vertex ai, gemini api, google ai studio, bad