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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 3
Little Rock, AR 1
Jewar, UP 1
Montataire, Hauts-de-France 1
Greater Noida, UP 1
Ribeirão Preto, SP 1
Tijuana, BCN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • ClemFan88974905
    Clem Fandango (@ClemFan88974905) reported

    @googlecloud If this is the same Gemini that keeps trying to write my emails for me, it can **** right off. So annoying.

  • PedjaDrazic
    Pedja Drazic (@PedjaDrazic) reported

    @googlecloud Freedom to choose models is only useful if you know what you're optimizing for. Most teams don't. That's not a vendor problem. It's a workflow problem.

  • NelsonLeeMiller
    Nelson Lee Miller (@NelsonLeeMiller) reported

    I am completely devastated. On May 6th, @GoogleCloud charged my card $7,069.02 for an absolute security failure on their end. Their support team has done nothing but harass and gaslight me ever since. (Case ID: 71048746) A thread on how a hobbyist got ruined by AI overnight: (1/)

  • everestchris6
    Chris (@everestchris6) reported

    @googlecloud a leaked api credential caused anomalous places api charges on my account, support is apparently processing the adjustment, but your billing system just auto-attempted 18× $180 charges in 5 mins, can someone get this resolved asap??

  • teqqed
    teqqed (@teqqed) reported

    @googlecloud i did but apprently have to wait for support to respond. regardless of the outcome, we should switch to @Mapbox it seems

  • Larry58756018
    Dr. larry love (@Larry58756018) reported

    @googlecloud **** citadel it's not right that he has control of that computer to set those algorithms. Any way he chooses and makes money off it. Doing nothing but making money off the American people. ******* ****

  • bimrian
    bimri (@bimrian) reported

    @GoogleAIStudio better @googlecloud! it sucks as is, no way to file complaints, but they're very fast in shutting down projects! 😡 😤

  • lgrig
    Lawrence (@lgrig) reported

    Google Cloud Console is one of the most difficult and terrible admin panels in terms of UX I've ever seen in all my years working on tech. Everything is incredibly confusing, counter-intuitive and hard to navigate and get things done. @googlecloud

  • tomslick88
    Tampo (quant) (@tomslick88) reported

    @googlecloud copying out a system diagram makes this look way more formal than it really is actually feels like they finally solved the glue code problem

  • Sanja_y05
    Sanjay Senthilkumar (@Sanja_y05) reported

    Hey @GoogleCloud — you suspended my account, stopped applying my ₹94,812 trial credits, charged me ₹13,213, and now won't let me contact support without paying first? This is a broken loop. Account: 016A65-BE1B7A-31C8F8 Please help! #GoogleCloud #GCP

  • NielsonTracie
    Tracie Nielson (@NielsonTracie) reported

    @googlecloud Why am I running into Cloudflare on Google? I didn't consent to this. How do I get this Cloudflare **** off my phone and computer? I didn't ask for it. I don't want it. Their phone number is bogus. It's impossible to communicate without logging in, but I don't have a login. I don't want a login.

  • guptarahul07
    rahul gupta (@guptarahul07) reported

    @googlecloud Hi @googlecloud, I submitted a quota increase request for My Business API (Case ID: 4-7405000041466) on April 26. Not able find or track this case ID. This issue raised earlier as well but no response. Can you help check the status? Project: reviewpilot-d9899. Tks!

  • pvbuilds
    Prashanth Vaidya (@pvbuilds) reported

    Google Cloud’s customer support is absolutely ridiculous and this is a warning sign for anyone building on top of @googlecloud

  • 0xcastle_chain
    0xFrankCastle🦀 (@0xcastle_chain) reported

    @SolanaFndn @googlecloud So my next client can be an agent, I think we need agent customer service quickly.

  • EvanOtero
    Evan Otero (@EvanOtero) reported

    @PodobnikLovro @googlecloud @GoogleAI Hey Lovro, any update on the appeal? Let me know how I can help

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