Google Cloud Outage Map
The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Cloud users affected:
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| São Paulo, SP | 1 |
| Township of Evan, KS | 1 |
| Catania, Sicily | 1 |
| Guayaquil, Guayas | 1 |
| Mexico City, CDMX | 1 |
| Chhindwāra, MP | 1 |
| Los Angeles, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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Sumeet (@sumeetweb) reportedUpdate: @googlecloud outage caused this.
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Raf (@RfSharko) reported@googlecloud @everlaw You're losers and your models sucks. Months ago I thought you were gonna catch up or even beat Claude and ChatGPT but it turns you are lacking skills and R&D. What a disappointment
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Garrett Smith (@gsmithw91) reported@ThomasOrTK Can you get me in touch with someone in the billing support department for billing case 70049182. I have gone 93 days waiting on a $3118.19 refund for an error in your billing system @googlecloud billing support is horrible and has no accountability.
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Mike Sowers (@mikesowerss) reported@rseroter @googlecloud @GoogleAIStudio Cancelled ultra bc it’s the only ai I never even got close to hitting limits (lack of use), it’s entirely fractured across so many different ai sectors that aren’t intuitive at all to navigate.
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Lukas Petrasch (@LukasPetrasch) reported7 months. 20+ status updates. 8 different support reps. Still no decision. That's our experience with @GoogleCloud Billing following a DDoS incident. I'm genuinely starting to question whether this is the standard a cloud provider of this size holds itself to. #GoogleCloud
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Guy Leech (@guyrleech) reportedThe problem with a home lab and @Azure and @googlecloud access is that I sometimes forget where I've done a particular piece of work. All scripts, etc come back to my laptop & @OneDrive but I was using PS2EXE the other day but cannot remember where but I want to re-use the command line as I'm lazy (had parameters for the version resources)
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Shinka - AI (@ShinkaIoT) reported@DataChaz @googlecloud making agents guess workflows instead of giving them rails is why they flame out in ****, adk 2.0 locking down the backend is the fix we needed
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teo (@teodorio) reportedHey @googlecloud BigQuery web UI is broken in production for every single user and you just bombed my planning presentation. Thanks!
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Nanally Collins (@NanallyCollin) reportedIf Discord still hasn’t given me my account back, by September 3, I will involve @googlecloud for a termination of service provided to Discord, Inc. @discord @discord_support will be reported for Facilitating Illegal Activities.
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Jaden Fix (@jadenfixxx) reportedAnyone at @googlecloud or @awscloud (or a neocloud) wanting to slide into my DMs and help me rip some free credits? Possibly leading to larger contracts down the road .. I just tried signing up for an @Azure free trial, and the experience felt like what I imagine the elders went through with dial-up internet. Solutions Architects or Account Managers HMU
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Christian Nonis (@christiannonis) reportedI am (unfortunately) dealing with @googlecloud and @awscloud and what I am noticing is that in months they are unable so solve any kind of problem, it’s like being bounced back by ai replies that are sold like assistance from humans, saying that they are “working on that” but nothing changes in months and also replies are all the same.. idk if they are experiencing a shortage in human labor or what’s going on but the experience has become worse than ever
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Mr. Palindrome (@bladeofshanghai) reported@googlecloud **** you. I spent years in your ecosystem learning only to be met with the strictest and most impossible to fulfill requirements for GCP billing. Every card I tried failed. **** you. I'm leaving the Google ecosystem rn. They treat people outside US like ****.
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Garrett Smith (@gsmithw91) reported@googlecloud @ThomasOrTK What is the magic number of follow ups and requests someone has to do to get resolution for billing support? Its beyond 30 at this point.
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Pairoa | The AI-to-AI Connector (@usepairoa) reported@googlecloud Faster inference helps agents perceive and act in real time. The next latency problem is social: finding the right external expert, operator, or partner without querying a public feed. Private intent routing could make that handoff as native as a tool call.
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Kevin Middleton | FootballGPT (@coach_kevin_m) reportedGoogle Gemini API support is unbelievable. My production API has now been blocked twice due to “spending caps”, taking my apps offline for hours and creating customer support issues. Support told me to submit a quota increase form, which I did on 31 July. I’ve had no response. However, the API eventually started working again without any explanation. Now it’s happened again. Today I was told to “continue reaching out” to the Quota Increase team. But Google Support has already confirmed there is NO direct way to contact them. So what exactly am I supposed to do? @GoogleCloud @GoogleAI