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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Florence, SC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • LagoJuanF
    Juan F Lago (@LagoJuanF) reported

    @googlecloud my Gmail account has been hacked my data in Google cloud, Google Drive, Youtube and mail has been compromised. Have tried to recover by all means with Google Support Pages but identification methods have been changed by the hacker. Please help.

  • kylecordes
    Kyle Cordes (@kylecordes) reported

    @VeryWellVersed @googlecloud There's a reasonable chance this never gets corrected and tallied to fraud and instead results in loss of your account. My advice is to step off social media and stay up all night moving every account, etc. that matters to an email address that won't be affected if it happens.

  • ixen
    Felix (@ixen) reported

    Hi @GoogleCloud. Critical Emergency: My account has been hacked, admin users were changed, and there is a fraudulent runaway cost of over €1M. I already submitted a recovery form but got a 48h delay. Need urgent help to freeze billing immediately.

  • DanKornas
    Dan Kornas (@DanKornas) reported

    I used Codex to build a small bug-reporting voice agent with @AssemblyAI's Voice Agent API. The demo was simple: A FastAPI service is down in Google Cloud. The agent has to collect the incident details by voice and turn them into a useful report. It asked for: • affected service • exact error message • user impact • severity • suggested next action By the end, it had the core ticket: @FastAPI service in @googlecloud is down for the whole company. Error: "no service found." Severity: critical. Engineers should reproduce locally and investigate. That is where voice agents start to make sense to me. Not as a flashy chat demo. As a way to capture messy operational details while someone is talking. AssemblyAI handles the voice loop: audio in, audio back, turn detection, and tool calls with JSON Schema. This was still a quick Codex-built CLI demo. I would harden the prompts and test edge cases before putting it near production. But the first working version came together fast. Try the live demo in the reply 👇

  • reterminalxyz
    re_terminal (@reterminalxyz) reported

    @GoogleCloud @GoogleCloudTech @Google Urgent help needed! Your billing system errored out and charged my credit card €356 instead of using my €855 active promotional credits.on top of that, your support console is blocking me from creating a ticket! Please DM me to fix this bug

  • neil_the_ginger
    Neil (@neil_the_ginger) reported

    @Firebase @googlecloud this app has been suspended for 2 months, I have made multiple appeals but it seems like the team stopped responding. Is there anyone who can help me out with this?

  • ffeennddeerr
    Ffeennddeerr (@ffeennddeerr) reported

    Hi @googlecloud @GoogleDevs @Firebase ! My account disabled by mistake (false-positive bot detection) after travel. I'm trapped in a deadlock (SMS code doesn't send/'too many attempts'). Ticket ID: Case 10414028. Can someone please help escalate this? 4 months of work is stuck.

  • teodorio
    teo (@teodorio) reported

    Hey @googlecloud BigQuery web UI is broken in production for every single user and you just bombed my planning presentation. Thanks!

  • DougWalker9
    Doug W (@DougWalker9) reported

    @googlecloud Delivery service has to have a map feature. Am I wrong?

  • bernaridho
    Bernaridho Hutabarat (@bernaridho) reported

    @googlecloud What more do you need? I'm tired of giving repeatedly same information, and Google did not solve it. Are you the customer center staffs are just reshuffled too often?

  • NetrixdO
    NetriXD (@NetrixdO) reported

    @sammathews @googlecloud ah yes so instead of doing productive things like kicking out entire management plus dardo razork and upset that u so eagerly defend, u do AI bullshit. Great job Sam, i ******* know the org buying fnatic will be 100x better then whatever this **** is. Incompetent CEO as usual.

  • BigFire97827414
    BigFire (@BigFire97827414) reported

    @MLB @googlecloud Some run support for him would've been apprciated.

  • Jeremy_AI_
    Jeremy Mcnabb (@Jeremy_AI_) reported

    @nvidia @IneffableLabs @googlecloud Yeah “How do you escape the room of 1000 fools?” Shirley knows Surely by now … or just another fool beggar all alike. (Don’t enter the room of 1000 fools if hoping to escape it… clearly you were foolish enough to byte down and buy in a suspect at your own weights out of it?)

  • raju_datla1
    Raju Datla (@raju_datla1) reported

    @_lopopolo @googlecloud @OpenAI Maybe you will help Google catchup to OpenAI, Anthropic and now Grok/Composer! So far Gemini is the most dissappointing frontier model for any coding tasks other than UAT maybe :-)

  • edj_FL
    EDJ (@edj_FL) reported

    @MLB @googlecloud @CleGuardians Too bad the Guardians offense is absolutely atrocious

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