Google Cloud Outage Map
The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Cloud users affected:
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E-mail
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Gaithersburg, MD | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Evtuch
(@ScottEvtuch) reported
Anyone else seeing bogus Google Cloud Platform payment processing warnings? I think @googlecloud might be having some billing issues.
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(@UntweetThis) reported
@cmuratori @googlecloud What are you using it for? AWS/GCP are the worst cloud "solutions" out there.
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Rob Thorne
(@torenware) reported
I've just gotten a note from @googlecloud that there's a problem with my payment info. And yeah, it's no more specific than that. I've put myself into the chat queue, twice, and I'd guess the wait would be 2 hours if you didn't get bounced :-( Why does GC support suck so much?
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Kriss
(@AMGitsKriss) reported
@cmuratori @googlecloud Woah woah woah ... Google have customer service?!
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Stewart Allen
(@stewartoallen) reported
seems I owe @googlecloud $0.47 but their billing system won't accept payments less than $0.99 -- so I get email stating that my payment method is invalid (not true) and that I might lose access to my stored data and resources :/ will cost more than $0.47 of their support time
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Ryan Zohoury
(@RyanZohoury) reported
@brandonee916 @googlecloud Huh it’s odd. When I opened the link it told me an error which brought me to the payment page and the only issue it showed there was a credit card that expired a while ago. I don’t think that is an issue but now the original error is gone and I didn’t really read it.
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Tân Đặng Quốc
(@TnngQuc1) reported
@no_wonder_hk @googlecloud So bad,
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Jas | FIZZI#36
(@Fizzi36) reported
@sambecker @googlecloud I'm also encountering this. I've received two different emails about it so far. The queue for GCP Billing support chat was over 200 when I joined it. Have a feeling this is a somewhat widespread issue.
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Bill Treloar
(@RankMagic) reported
@googlecloud How can I reach a live person for billing support? The online support option doesn't recognize my account number and won't let me proceed.
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Stephen Haney
(@sdothaney) reported
@sambecker @googlecloud Same issue here, receiving emails threatening suspension on multiple GCP accounts. The chat queue's at 270. @googlecloud it would be a good time to make a status announcement.
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Will Doenlen
(@willdoenlen) reported
@googlecloud @Firebase All my cloud functions are failing with a quota exceeded error and telling me to enable billing - despite billing being enabled and not seeing any quota over the limit in GCP. Can't deploy either. App is severely degraded. Is this due to the billing issue?
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Snoodle Boot
(@snoodletheboot) reported
@googlecloud can you please publicly post that your finance tech dept broke ****. Thanks cuz.
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Mehdi Oudjida
(@wissi_analytics) reported
@ralph_spandl @googleanalytics @googlecloud 1/2 on one hand, Turn off BI Engine with specific SQL clause on BigQuery side. on the other hand, build a script on browser level to refresh data with interval. The worst solution but I hope it is temporary.
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Christopher Abalos
(@c__abalos) reported
@stewartoallen @googlecloud There is an ongoing issue with their billing system. It’s sending out emails saying payments are failing when they’re not. No point in waiting on hold, you’ll be waiting forever.
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Andrew Slattery
(@awslattery) reported
Gonna have a pint in honor of whoever pushed a bad update to @googlecloud's billing notification system -- every account I have, with confirmed recent payments, is now at risk of suspension? Same with @GoogleAds accounts I help out with....
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