Google Cloud Outage Map
The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Cloud users affected:
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Florence, SC | 1 |
| Noida, UP | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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Juan F Lago (@LagoJuanF) reported@googlecloud my Gmail account has been hacked my data in Google cloud, Google Drive, Youtube and mail has been compromised. Have tried to recover by all means with Google Support Pages but identification methods have been changed by the hacker. Please help.
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Garrett Smith (@gsmithw91) reported@Google Is there anyone that can help with a cloud billing support case I have been waiting 93 days to resolve. I have been expecting a refund of $3118.19 @googlecloud billing support has not been accountable or helpful one bit
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Chris (@Pynvox) reported@FortniteStatus put GoogleCloud's servers back on creative because they're better than Microsoft Azure..GoogleCloud handles ping better MicrosoftAzure doesn't and it sucks.. and on the Legends Landing map there are stutters at times / the players i see them standing still and then they start moving again
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DWE Post (@dwepost) reportedI am in a desperate situation. Everything has been compromised, and I cannot do anything to regain access. We need to take action as soon as possible. Please help me. @AskWorkspace The forms are not working. I am requesting a special recovery form, please. @googlecloud
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Vijith Venkatesh (@vij2288) reportedTested @SarvamAI vs @GoogleCloud STT on Kannada. Sarvam won by a mile. Building an app for my mom, she used to write in Kannada and I want to help her do it again. This API is making it possible. Proud of what Indian builders are creating. 🇮🇳 #BuildInPublic #IndianAI
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Celso Pinto (@cpinto) reported@bradgessler @Azure @googlecloud Yeah it’s been broken for at least a month now
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身是业的根 (@muyang14756529) reported@googlecloud @shaunwhite Urgent! My business is down because @GoogleCloud suspended project lateral-journey-450812-g7. Live tokens expire in hours, causing permanent data loss. Support escalated but compliance is silent. Need human help for Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI!
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Leomar Osorio (@osorioleomar) reportedHi @askgcp @googlecloud, our CPTO has paused our company's GCP migration after a known Firebase API vulnerability led to 19k SEK in unauthorized Gemini charges. We provided proof of external abuse but haven't heard back in over a week. Need immediate help with Case #72859549
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Prabhat Tyagi (@prabhattyagi1) reported@GoogleCloud @GoogleStartups Desperately need help! Applied for the Cloud Startup Program, submitted the requested billing admin verification screenshot 9 days ago, but no response. Our free trial is about to expire and ProdHub's workloads will freeze. Please help escalate!
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Aloysius Samuel | AI & SaaS (@mascot75572) reported@ham_basshogg @googlecloud is this problem resolved already?
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bebis (@0xBebis_) reported@uv @googlecloud they saw I was a day-1 Google Fi user and couldn't help but get onboard
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身是业的根 (@muyang14756529) reported@googlecloud @shaunwhite The Trust & Safety team is completely cold & irresponsible. They just sent a generic 48-72hr weekend template while knowing my countdown is in HOURS. Absolute zero empathy for small businesses. Help Ticket 2XWJSBKNPMM7QOD3U5KVHZU5WI! #GoogleCloud @GoogleCloud (2/2)
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Antonio Alonso-Stepanov (@antonioalst) reportedI wonder if there’s a network effect to compute where running more GPUs/TPUs gives you more data on which machines fail and how, which lets you train better models to predict failures and route workloads around them. I’ve heard @googlecloud uses these kinds of predictive health signals.
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Howard Beale (@Mad_as_Hel) reported@googlecloud Good, because they need help !
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Garrett Smith (@gsmithw91) reported@googlecloud @ThomasOrTK What is the magic number of follow ups and requests someone has to do to get resolution for billing support? Its beyond 30 at this point.