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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Florence, SC 1
Noida, UP 2
Little Rock, AR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • katebennettctc
    Kate Bennett (@katebennettctc) reported

    @Railway pays ~$1M/month to @googlecloud. On 19 May they were suspended at 10pm - no advance notice. Nine minutes of account lockout. Eight hours of user outage. What's the upstream single point in your stack that you've never stress-tested?

  • jeffreybunn
    Jeffrey Bunn (@jeffreybunn) reported

    Ask: our @googlecloud project was charged ~$1.3k after ~5.6K unauthorized calls in a few hours to Gemini image models we don’t use. Support credited ~$660, but we’re still stuck with the rest. Looks like legacy API access may have been abused. Anyone at GCP able to review?

  • kylecordes
    Kyle Cordes (@kylecordes) reported

    @VeryWellVersed @googlecloud There's a reasonable chance this never gets corrected and tallied to fraud and instead results in loss of your account. My advice is to step off social media and stay up all night moving every account, etc. that matters to an email address that won't be affected if it happens.

  • sinister_in
    Luca 🦖 | #fncforever | 🍉 (@sinister_in) reported

    @sammathews @googlecloud The worst possible time line

  • AccademicaIO
    Accademica (@AccademicaIO) reported

    @googlecloud Our production has been down because of "possible hijacking" without any type of details. We've sent a claim but it's taking too long, and we're offline. We're using AppCheck + FirebaseAI with no use of API key. No unusual billing. Nothing. What's the deal?

  • Pynvox
    Chris (@Pynvox) reported

    @FortniteStatus put GoogleCloud's servers back on creative because they're better than Microsoft Azure..GoogleCloud handles ping better MicrosoftAzure doesn't and it sucks.. and on the Legends Landing map there are stutters at times / the players i see them standing still and then they start moving again

  • mailper
    Xi Cheng (@mailper) reported

    @googlecloud and its T&S team needs to work as a coherent whole instead of showing an org chart to the customers. My account was locked (17 days ago), I explained the fix and received an email saying the project is re-instated but the account is still locked.

  • JoelFickson
    J O E L (@JoelFickson) reported

    @googlecloud I also have a case with you guys, and it's been pending for almost a month now. It's so unhelpful. Your response times have been so bad.

  • dwepost
    DWE Post (@dwepost) reported

    I am in a desperate situation. Everything has been compromised, and I cannot do anything to regain access. We need to take action as soon as possible. Please help me. @AskWorkspace The forms are not working. I am requesting a special recovery form, please. @googlecloud

  • ham_basshogg
    The AI Automation Agency (@ham_basshogg) reported

    @googlecloud Well that was an attempt to take me off X and offer zero assistance. I will post my customer support chats with @AskGoogleCloud support chats so people can see what I’ve experienced. I will be out of a job next week because of @googlecloud

  • seosagez
    SEOSAGE 💹 (@seosagez) reported

    @VeryWellVersed @googlecloud Wtf... Nahhhh that's devastating

  • doigetsu
    doi (@doigetsu) reported

    @sammathews @Vikxngr @googlecloud netanyahu would be a better ceo, please sell the org. holy **** this is embarassing

  • KunalKSahoo
    Kunal Kumar Sahoo (@KunalKSahoo) reported

    @okaditya84 @googlecloud Not just this, my @GooglePayIndia is down post an update. I can do everything on it except make a payment.

  • networkmetre
    Mavi vatan (@networkmetre) reported

    @GoogleCloudTech @googlecloud My project (gen-lang-client-03114554848) was hijacked due to a leaked key. It's been suspended and I've been waiting for OVER A MONTH for an appeal response. Fraudulent charges are accumulating and I'm locked out. Please help me escalate this!

  • makingAISimple
    AIMadeSimple (@makingAISimple) reported

    @googlecloud @AnthropicAI The amount of support Anthropic is able to garner is quite interesting.

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