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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Florence, SC 1
Noida, UP 3
Little Rock, AR 1
Jewar, UP 1
Montataire, Hauts-de-France 1
Greater Noida, UP 1
Ribeirão Preto, SP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • JobbingPsych
    Rash05 (@JobbingPsych) reported

    Stuck in support limbo with @GoogleCloud. Tried to upgrade to deploy our website, but got automated fraud-blocked. It's been 5 days since I uploaded my verification docs to Case #72047300 with zero response. Disappointing customer service. Urgent help needed! @GoogleCloudTech

  • ray_barrera
    ray (@ray_barrera) reported

    Dealing with cloud providers is such a pain in the ***. @googlecloud can't stick to a product name for more than two minutes, so you end up having to guess what you're trying to do. Ostensibly, they offer models as a service. Good luck figuring out how to actually use that on GCP, sorry, Vertex AI, sorry Gemini Enterprise, sorry, Agent Platform. You can just accidentally spin up a reserved GPU without realizing it. Amazing stuff.

  • evinjohnn
    Evin (@evinjohnn) reported

    @GoogleCloud_IN @googlecloud Hey , Need urgent help , I have made the payments , but my api keys are still showing expired , my entire app runs on it , please look into it asap

  • AeroDaeron
    AeroMoomin 🍵🪶 (@AeroDaeron) reported

    @sammathews @Vikxngr @googlecloud Sam, what the hell are you doing… You really making it harder to support this Org every day …

  • airasentia
    aira (@airasentia) reported

    @rseroter @googlecloud agent revisions are where the chat demo grows up. traffic splitting sounds boring until one bad prompt revision starts touching real tools.

  • RCM_Doherty
    Maarten de Lange (@RCM_Doherty) reported

    @JustJake Jake, don’t worry too much. It was annoying, but you provide great service and results. Thats not wiped out due to a few hours of disruption. Having said that, it’s just crazy how little @googlecloud cares about its customers, you could consider leaving them on the long run.

  • 0xBebis_
    bebis (@0xBebis_) reported

    @uv @googlecloud they saw I was a day-1 Google Fi user and couldn't help but get onboard

  • JoelFickson
    J O E L (@JoelFickson) reported

    @googlecloud I also have a case with you guys, and it's been pending for almost a month now. It's so unhelpful. Your response times have been so bad.

  • Muhammed_Rahif
    Muhammed Rahif (@Muhammed_Rahif) reported

    @googlecloud @Firebase @googledevs We did fill the form u guys provided, but there is no response except a follow up email, and the app is still down, and we helpless just like our app users, and its beeen 13 hours..... Please guys do bring ur attention on this...

  • BaltimorePeace
    Meg from Baltimore (@BaltimorePeace) reported

    @googlecloud **** your nature destroying AI crap!! 🤬

  • shayanrm
    Shayan Mashatian (@shayanrm) reported

    @_oliveiradanilo @googlecloud At minimum, they must make spikes in cost or usage notifications a default. Until they don’t do that, there is a huge risk in using Google Cloud for anything, even a simple database set up on Firebase. Specifically with so many vibe-coders and AI assistants everyone is using. AI coders have a tendency to suppress errors, and create fallbacks. They can easily create a circuit, go unseen for days and account owners end up with $$$$$$$ bills.

  • ham_basshogg
    The AI Automation Agency (@ham_basshogg) reported

    @googlecloud The @antigravity and @googlecloud exposed my api and had my chatbot get hacked and run up a $9k bill, suspend my account and halt my operation. The customer service has been non existent for an obvious and easy fix. My contract is likely to be chopped this week. 8 days down

  • Dividend_Dean
    Vadym Romanchuk (@Dividend_Dean) reported

    @googlecloud @ThomasOrTK I even paid for Premium Support after this happened. Support escalated the case twice. I'm still waiting on appeals. 72+ hours offline. 100k users locked out. Paid the $4,200 Gemini bill even though it wasn't my usage. 100k+ Reddit views and still no help from Google.

  • networkmetre
    Mavi vatan (@networkmetre) reported

    @GoogleCloudTech @googlecloud My project (gen-lang-client-03114554848) was hijacked due to a leaked key. It's been suspended and I've been waiting for OVER A MONTH for an appeal response. Fraudulent charges are accumulating and I'm locked out. Please help me escalate this!

  • bradgessler
    Brad Gessler (@bradgessler) reported

    @cpinto @Azure @googlecloud Unbelievable. I bet it's still broken 6 months from now.

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