Google Cloud Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

• 
  huxna1n (@huxna1n) reported 4 minutes ago

  @GergelyOrosz This is scary! I spent the whole day today comparing AWS and GCP and this single thread concluded things for me. @googlecloud needs some serious help

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  El Chon (@choonnn) reported 5 minutes ago

  @GoogleCloud Unexpected $10,225 MXN charge from Places API during development. Account 01B52E-22883E-48475B suspended. No quota limits were configured — this was unintentional. I need billing support to dispute this. Please help. #GoogleCloud

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  Nelson Lee Miller (@NelsonLeeMiller) reported 5 minutes ago

  I am completely devastated. On May 6th, @GoogleCloud charged my card $7,069.02 for an absolute security failure on their end. Their support team has done nothing but harass and gaslight me ever since. (Case ID: 71048746) A thread on how a hobbyist got ruined by AI overnight: (1/)

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  Akash Deep (@AkashDeep15063) reported 8 minutes ago

  @GoogleCloud @Firebase My B2B startup ecosystem (150,000+ active businesses) has been completely down for 5 DAYS due to an automated project suspension (accidental key leak, already secured). Appeal submitted 5 days ago, ZERO response. Businesses are suffering massive losses.

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  Ted Keane (@thetedkeane) reported 8 minutes ago

  @googlecloud you GKE support open source ingress controller or not?

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  Jyothi Venkat (@jyothiwrites) reported 10 minutes ago

  @googlecloud Cool numbers but I'm way more curious about what these customers are actually building with all those tokens. Processing trillions is neat but what problems are they solving?

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  Nik (@nikk_wise) reported 10 minutes ago

  @googlecloud Could you please tell me if Google Cloud registration is currently available in Ukraine? I keep getting an error every time I try to create an account, and I don't understand what the problem is.

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  Umer Imran (@UmerImran271675) reported 17 minutes ago

  @googlecloud @GMapsPlatform My Gmail account has been disabled. The problem is that the verification code is being sent to the same Gmail address that I am locked out of. This is my Google AdSense email, and I am very worried about it. Please help me recover my Gmail account

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  Lawrence (@lgrig) reported 19 minutes ago

  Google Cloud Console is one of the most difficult and terrible admin panels in terms of UX I've ever seen in all my years working on tech. Everything is incredibly confusing, counter-intuitive and hard to navigate and get things done. @googlecloud

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  Disfatt Bidge (@DisfattBidge8) reported 22 minutes ago

  @nvidia @googlecloud Yeah AI could help people. But y'all are going to end up just ******* killing the people that are too poor to be able to get into the new tech aren't you? ************* don't care about us it's already an inflated market. You're not trying to have the future be in our hands.

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  Leon (@OhHarshit) reported 23 minutes ago

  Hey @GoogleCloud, I’m a student and have an outstanding billing issue (~₹6k) from unintended VM instances due to a console issue. My billing account is now closed so I can’t access support. Could someone please help me get this reviewed? 🙏

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  Shaun Patrick SteWaRt (@ShaunStewart) reported 25 minutes ago

  @googlecloud serious issue with my account. Need help ASAP.

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  XMaster96 (@_XMaster96) reported 27 minutes ago

  WTF, @googlecloud just changed up the Create a transfer job section in a GCP bucket, and now selecting a destination bucket option is broken...

• 
  A Shah (@Arun1Shah) reported 28 minutes ago

  Hi @googlecloud @GoogleCloudTech , I have been waiting 18 days just to change the billing account on my Developer Program profile to access my Gen AI credits. Support keeps merging my tickets with zero resolution or ETA. Can someone please escalate Ticket #4857482?

• 
  MECH AI (@mech_app) reported 30 minutes ago

  @googlecloud URGENT ESCALATION: CRITICAL PRODUCTION OUTAGE – DAY 3 I am requesting an immediate status update and escalation of this ticket. We have been waiting 3 days for a resolution to a backend Google billing desync bug, and this is causing catastrophic damage to our business. To be absolutely clear, the API failure ("No available credits") is a verified bug on Google's end regarding our Tier 3 Post-Pay linkage. I have completely exhausted all possible client-side workarounds, including creating a brand new GCP project to force a fresh billing link. Nothing works. Business Impact Metrics: Downtime: 72+ hours of complete disruption to our core application feature (wiring diagrams). User Impact: Over 30,000 Daily Active Users (DAU) are currently affected and locked out of the service. Direct Revenue Loss: We have already processed over 20 canceled user subscriptions directly citing this disruption, and our support inbox is flooded with angry customers. Account Value & Next Steps: My companies have spent thousands of dollars annually on Google Cloud over the last two years, in addition to spending multiple thousands of dollars every single month on Google Ads. If this backend bug is not manually overridden or fixed today, I will be forced to immediately migrate our application to a different AI provider. Furthermore, due to the severe lack of operational reliability and support response, we will begin the process of pulling all of our business and infrastructure entirely out of the Google ecosystem. We cannot operate with a provider where a backend billing bug causes multi-day production outages. Please escalate this to an Engineering Lead or a Technical Account Manager immediately and provide a status update today.