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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Greater Noida, UP 1
Ribeirão Preto, SP 1
Tijuana, BCN 2
Noida, UP 1
Capitán Sarmiento, BA 1
Sheridan Park, WA 1
Tequisquiapan, QUE 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • Viktoria5z
    Viktoria (@Viktoria5z) reported

    @GoogleCloud First-time Vertex AI user. Had €1,100 in free credits. Believed they covered my usage. Instead got charged €2,199. Immediately contacted support — agent said "it's being handled, no action needed." Woke up 6hrs later: €7,300+. I need urgent help

  • mrjosephbonner
    Joseph Bonner (@mrjosephbonner) reported

    So its been 3 weeks since @googlecloud took $100 out of my account. No reason and no solution. Despite paying for multiple services with Google. And then when I try to help a small business set up their email and register their business in Sri Lanka, can you believe they had the never to block the email. I am so glad I don't need Google Business for my business because the way everyone treats black people I would hate to have to rely on them for my money. No Thank You!

  • melisalaci
    Melisa Laci (@melisalaci) reported

    @googlecloud @Firebase we have submitted 7 tickets since yesterday for our company Patriot Conceptions. Also, the support agent marked our case as urgent but we haven't heard back. Our account was suspended after confirmed API key abuse. We’ve fully contained the issue (keys removed, API disabled, quotas set to 0, billing active). We have a time-sensitive healthcare business. I would GREATLY appreciate any help.

  • AliAbuhassan
    Ali Abuhassan (@AliAbuhassan) reported

    We are a good @googlecloud partner. We bring them a lot of business. We had over 140k in fraudulent charges on our account in < 20 hours. @Google @googlecloud was unwilling to help. Not much of a partnership. We will take our AI and cloud business elsewhere. Shame

  • fogelin
    olifog (@fogelin) reported

    @andy_pavlo @googlecloud @CMUDB never felt more jealousy for an undergrad course

  • KaucionTheBoss
    Roman Anthonist Church of ⚾ (@KaucionTheBoss) reported

    @MLBStats @googlecloud Juan soto injured yet again. Mets sucks

  • vsync
    mental blanking interval (@vsync) reported

    @googlecloud Google wouldn't know the first thing about concierge-style service... or service itself, for that matter

  • smsehy
    Shawn (@smsehy) reported

    @MWtstm @nvidia @googlecloud You’re right to separate the two. Sim to real is closing the control loop. The harder problem is the planning layer translating CAD and process intent into executable sequences.

  • Marlize911
    Marlize Holtzhausen (@Marlize911) reported

    @googlecloud have been trying to get support on a major project. Signed several global agreements with increase our users by 80k -90k new users in next 60 days but not been able get any support for 3weeks.

  • jyothiwrites
    Jyothi Venkat (@jyothiwrites) reported

    @googlecloud Cool numbers but I'm way more curious about what these customers are actually building with all those tokens. Processing trillions is neat but what problems are they solving?

  • Arun1Shah
    A Shah (@Arun1Shah) reported

    Hi @googlecloud @GoogleCloudTech , I have been waiting 18 days just to change the billing account on my Developer Program profile to access my Gen AI credits. Support keeps merging my tickets with zero resolution or ETA. Can someone please escalate Ticket #4857482?

  • everestchris6
    Chris (@everestchris6) reported

    @googlecloud a leaked api credential caused anomalous places api charges on my account, support is apparently processing the adjustment, but your billing system just auto-attempted 18× $180 charges in 5 mins, can someone get this resolved asap??

  • UmerImran271675
    Umer Imran (@UmerImran271675) reported

    @googlecloud My Gmail account has been disabled. The problem is that the verification code is being sent to the same Gmail address that I am locked out of. This is my Google AdSense email, and I am very worried about it. Please help me recover my Gmail account

  • 02685d89e647432
    Maya Brooks (@02685d89e647432) reported

    @Box @BenAtBox @googlecloud super curious about this, tbh it's interesting how so many use AI but few see benefits. wondering if it's a tech issue or more about how it's implemented.

  • Revolgy
    Revolgy (@Revolgy) reported

    Three weeks out from MSP Show London and we're already deep in conversations about what's actually keeping managed service providers up at night in 2026. Spoiler: it's not the technology. The tools exist. @googlecloud, @GoogleWorkspace, Gemini, managed security – all of it is there. It's the gap between "we have it deployed" and "our team actually uses it and our customers see the value." That's the gap we close. Stand 784, Excel London, 13-14 May.

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