Google Cloud Outage Map
The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Cloud users affected:
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Florence, SC | 1 |
| Noida, UP | 3 |
| Little Rock, AR | 1 |
| Jewar, UP | 1 |
| Montataire, Hauts-de-France | 1 |
| Greater Noida, UP | 1 |
| Ribeirão Preto, SP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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Vadym Romanchuk (@Dividend_Dean) reported@googlecloud @ThomasOrTK I even paid for Premium Support after this happened. Support escalated the case twice. I'm still waiting on appeals. 72+ hours offline. 100k users locked out. Paid the $4,200 Gemini bill even though it wasn't my usage. 100k+ Reddit views and still no help from Google.
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rahul gupta (@guptarahul07) reportedHi @GoogleCloud_IN @googlecloud, I submitted a quota increase request for My Business API (Case ID: 3-9628000041428) on June 02. Not able find or track this case ID. Can you help check the status?
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Checholitary Mayne (@checho_dallas) reported@googlecloud how long does it has to take until you guys look at my support request? I sent you guys an appeal of an issue 9 days ago and 2 follow up emails and I haven't seen anything back yet.
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Jeff Joyce (@J3ffJoyce) reported@googlecloud @IBM Pilot to production is where I’d slow down and check the handoff. Can the agent carry industry context through source docs, approvals, and the system where the change actually lands?
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Rock (@Rock4754) reported**** GCP at this point. Use @googlecloud only as a secondary provider, not your entire backbone. Blocking production infra accounts this casually is insane...
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Aditya Jethani (@okaditya84) reported@googlecloud @googlecloud I have sent a DM regarding the issue. Hoping for a resolution.
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Kate Bennett (@katebennettctc) reported@Railway pays ~$1M/month to @googlecloud. On 19 May they were suspended at 10pm - no advance notice. Nine minutes of account lockout. Eight hours of user outage. What's the upstream single point in your stack that you've never stress-tested?
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Dan Kornas (@DanKornas) reportedI used Codex to build a small bug-reporting voice agent with @AssemblyAI's Voice Agent API. The demo was simple: A FastAPI service is down in Google Cloud. The agent has to collect the incident details by voice and turn them into a useful report. It asked for: • affected service • exact error message • user impact • severity • suggested next action By the end, it had the core ticket: @FastAPI service in @googlecloud is down for the whole company. Error: "no service found." Severity: critical. Engineers should reproduce locally and investigate. That is where voice agents start to make sense to me. Not as a flashy chat demo. As a way to capture messy operational details while someone is talking. AssemblyAI handles the voice loop: audio in, audio back, turn detection, and tool calls with JSON Schema. This was still a quick Codex-built CLI demo. I would harden the prompts and test edge cases before putting it near production. But the first working version came together fast. Try the live demo in the reply 👇
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Jon Clark (@JonLClark) reported@VeryWellVersed @googlecloud WTF I thought losing my twitter handle to crypto spammers was upsetting 😱
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Doug W (@DougWalker9) reported@googlecloud Delivery service has to have a map feature. Am I wrong?
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Shayan Mashatian (@shayanrm) reported@_oliveiradanilo There are more and more reports of unexpected builling issues with @googlecloud. We had our own share of unexpected charges - more than once - and there is always an explanation by them somewhere that why it is your mistake. You could do x to know and avoid it (a policy or features buried under a million pages and options to know about), there is a line somewhere in terms of use, etc. Practicllay, you need to keep the billing page open and refresh every few hours to make you won’t go bankrupt. They need to revisit the whole issue, it’s becoming very scary to utilize their services.
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kingson (@kingsonGEGE) reported@nvidia @googlecloud This is the interesting privacy shift: private AI stops being only “whose model is best” and becomes a verifiable supply-chain problem. Compute, attestation, logs, data boundaries, and public ledgers are the product now. The lock icon finally has infrastructure behind it.
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Orvyl Tumaneng (@orvylft) reported@googlecloud @gcpcloud URGENT: Project on1-271405 — billing was suspended ~30-60 days ago, now restored and paid. Compute Engine instance and persistent disk are gone. Production database data at risk. Please help recover before final deletion. #GCPSupport
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Marcelo Cabral Ghilardi (@kabrau) reported@EvanOtero @googlecloud @aistudio Yes, a Gemini key, which is impossible to leak, was somehow leaked in a way that no one can explain. A batch of 20-minute requests executed on my account at a cost of approximately $1500. I already pay GCP support for faster responses, but so far nothing.
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Srihari (@misosoup0709) reportedHey @GoogleCloud @GoogleCloudTech, I’m a student facing a total nightmare. An old educational hackathon project racked up a unexpected bill. My account is now suspended, which has completely locked me out of the support console to raise a ticket,Please help me with this issue!