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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tijuana, BCN 2
Noida, UP 1
Capitán Sarmiento, BA 1
Sheridan Park, WA 1
Tequisquiapan, QUE 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • madsmadsdk
    Mads (@madsmadsdk) reported

    Hey Google Cloud, we have a problem at my 9-5. Our firebase rtdb stopped emitting pub/sub events around 19:00 CET last friday. We haven't found any customer-facing configuration issues. No new deployments around the time. Seems like the RTDB -> Eventarc event emission pipeline is broken at infrastructure level. Please help 🙏 Anyone else experiencing this? @GoogleCloudNord @googlecloud

  • stephortless_30
    couchwarrior (@stephortless_30) reported

    @warriors @googlecloud Read the room. We don’t give a flying **** about player of the game

  • DecentCloud_org
    Decent Cloud (@DecentCloud_org) reported

    @OZCreative22 @googlecloud Three months, 27 emails. Free support is worth exactly what you paid for it.

  • Marlize911
    Marlize Holtzhausen (@Marlize911) reported

    @googlecloud made a partial payment, reached the limit, transfer funds to make another payment, transfer message: 2-4 days to clear. Asked for support, not getting help. We are running an emergency service on GCP, critical to get support. case number 69742643

  • ZAntrepreneur
    Antoine (@ZAntrepreneur) reported

    @googlecloud #6: AI agents will replace the WhatsApp support agent. In Africa this is already live — claims, onboarding, KYC, all via WhatsApp with zero human in the loop for routine flows.

  • Delusi0nist
    D E L U S I O N (@Delusi0nist) reported

    @cntxt_sa @googlecloud Been trying to access Google Cloud services through my business account for over a week. Getting "Individual onboarding unavailable" error. Support ticket sent — no response yet. Any ETA on account activation?

  • OZCreative22
    Oscar Zalazar (@OZCreative22) reported

    @DecentCloud_org @googlecloud When you send an email and receive an automated response with a case number and this message: "We have received your request and will do our best to respond within 5 business days. Please note that our support hours are M-F, 9am-5pm CST," there's an obligation to fulfill.

  • bgyankarki
    Bigyan Karki (@bgyankarki) reported

    Can someone help connect me with @googlecloud? We’ve been stuck in the Google OAuth verification process for months. We’ve already submitted the CASA certification as well. We have clients waiting for this to be approved, and the process has been extremely slow!!

  • AdityaRRudra
    Aditya R Rudra (@AdityaRRudra) reported

    @googlecloud You guys have a **** interface, I’ve been made to pay 5 times for starting the trial and it still shows not set up. And no mention of any refund or anything, ******* look into it

  • s_sreedhargoud
    Sreedhar Goud (@s_sreedhargoud) reported

    Hey @googlecloud , I m facing an error when creating a new billing account. Payment method is getting verfied and autopay is also gettting setup but the billing account is not being created. Plz help me.

  • onemrexplorer
    Shanoobkolakkodan (@onemrexplorer) reported

    @GoogleWorkspace @GoogleCloud Very frustrated. Purchased a new Workspace Standard account and paid the required $30 early payment to unlock 2TB storage faster. Support said 72 hours max, but it’s been 4+ days and storage is still stuck at 300GB, blocking our data migration.

  • joshbertrand138
    Josh (@joshbertrand138) reported

    @googlecloud My maps api ran an unexpected overage, account disabled before I could respond, now i can’t even open a support case. 100$ charged + 175 pending. First time small business owner. Is there anyone i can talk to? @googlecloud

  • OZCreative22
    Oscar Zalazar (@OZCreative22) reported

    @googlecloud I have sent 27 emails to the supposed Google Cloud Startups SUPPORT,... none have been answered, I've been waiting for 3 months,...

  • AliAbuhassan
    Ali Abuhassan (@AliAbuhassan) reported

    We are a good @googlecloud partner. We bring them a lot of business. We had over 140k in fraudulent charges on our account in < 20 hours. @Google @googlecloud was unwilling to help. Not much of a partnership. We will take our AI and cloud business elsewhere. Shame

  • blendamerica
    Blend America 🇺🇲 (@blendamerica) reported

    @GoogleAIStudio Nothing, I am currently blocked from publishing my latest updates from AI Studio to Cloud Run due to a recurring deployment failure. Cloud Run support pointed to @GoogleAIStudio for support. @googlecloud

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