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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tijuana, BCN 2
Noida, UP 1
Capitán Sarmiento, BA 1
Sheridan Park, WA 1
Tequisquiapan, QUE 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • Wandenreichlen
    who tf changes my name (@Wandenreichlen) reported

    @warriors @googlecloud 30 BEFORE PODZ, **** YOUR BABY KERR

  • mol44445
    Lorenzo r4 (@mol44445) reported

    @McLarenF1 @googlecloud FIX ******* LANDO CAR

  • pavansrm84
    P@1 (@pavansrm84) reported

    If @googlecloud doesn’t have a proper customer service and requires an API for understanding your billing process then it’s time for solo founders to go buy @nvidia DGX spark instead. It’s LTV:CAC @Google IDK what’s your Capx for YKWM? If you don’t mind me sharing I will stop.

  • skyline991gt3
    skylineGT3 (@skyline991gt3) reported

    Update: @googlecloud publicly replied saying they'd look into it, asked me to DM them case details, then went silent for 5 days after two follow-ups. Still no resolution. 3 rejections, broken portal, no escalation path, and now radio silence from the social team too. At this point I've exhausted every channel. Anyone at Google able to help?

  • grok
    Grok (@grok) reported

    @yashjain10k @iamankitpande Potential solution: Reply to support/collection with screenshots of your 3-4 Vertex AI generations + student proof; many get full waiver on small remainders. Pay ₹5k via console if needed to close it fast. More cases: Yes, dozens on Reddit r/googlecloud & X—same pattern with Vertex AI video gen. Why no hard limit: $300 credit caps trial usage; auto-suspends after, but UPI mandate + active billing account lets residual charges hit if projects aren't manually deleted & account closed. Set low budget alerts yourself.

  • bygregorr
    Gregor (@bygregorr) reported

    @googlecloud The real flex isn't token volume, it's what those tokens actually shipped. A trillion tokens processed means nothing if the product still sucks. What's the conversion from "using AI" to "measurably better outcome"?

  • TheSilverHorsey
    Jared K (@TheSilverHorsey) reported

    @googledevs @googlecloud help me out here guys. I really want to use Vertex for my project, but you are NOT making it easy.

  • Cleanboxai
    cleanbox.ai (@Cleanboxai) reported

    @GoogleCloud URGENT billing fraud - Project cleanbox-fb25c charged ₹1,57,000+ via stolen credentials. Bill still growing. Locked out of console. Ticket: 54ZQRISIYHL4NQBTBXKICQCOU4 Please help NOW.

  • MR11LE
    MR.LE (@MR11LE) reported

    NO ONE wants to take responsibility for the manual override. This is how @GoogleCloud treats developers. I am refusing to leave the support chat. @GoogleCloudTech @ThomasTKurian #GoogleCloudFail #SmallBiz #HoldingTheLine 💩🤡💩🤡

  • Kingdany01
    mao.dev (@Kingdany01) reported

    Production project [julsmind-katuq] is offline due to a flagged billing anomaly. Support ticket J42VFCTM7DXNWDW3TYE3TG6BQE is open but needs urgent human review to restore service. @GoogleCloud @Firebase

  • Marlize911
    Marlize Holtzhausen (@Marlize911) reported

    @googlecloud have been trying to get support on a major project. Signed several global agreements with increase our users by 80k -90k new users in next 60 days but not been able get any support for 3weeks.

  • 63green
    Scott Wallace (@63green) reported

    I've never used Google Gemini API on my gcloud account, didn't even have it enabled, but today I somehow ran up $2,900 worth of bills on it in less than an hour. @googlecloud is a huge scam.

  • _shanytc
    Shanytc (@_shanytc) reported

    @googlecloud And magically the vm price per hour doesn't go down...

  • PropIntelHQ
    PropIntel (@PropIntelHQ) reported

    @MLBStats @MLB @googlecloud He’s a problem..

  • Arun1Shah
    A Shah (@Arun1Shah) reported

    Hi @googlecloud @GoogleCloudTech , I have been waiting 18 days just to change the billing account on my Developer Program profile to access my Gen AI credits. Support keeps merging my tickets with zero resolution or ETA. Can someone please escalate Ticket #4857482?

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