Google Cloud Outage Map
The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Cloud users affected:
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tijuana, BCN | 2 |
| Noida, UP | 1 |
| Capitán Sarmiento, BA | 1 |
| Sheridan Park, WA | 1 |
| Tequisquiapan, QUE | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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who tf changes my name (@Wandenreichlen) reported@warriors @googlecloud 30 BEFORE PODZ, **** YOUR BABY KERR
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Lorenzo r4 (@mol44445) reported@McLarenF1 @googlecloud FIX ******* LANDO CAR
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P@1 (@pavansrm84) reportedIf @googlecloud doesn’t have a proper customer service and requires an API for understanding your billing process then it’s time for solo founders to go buy @nvidia DGX spark instead. It’s LTV:CAC @Google IDK what’s your Capx for YKWM? If you don’t mind me sharing I will stop.
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skylineGT3 (@skyline991gt3) reportedUpdate: @googlecloud publicly replied saying they'd look into it, asked me to DM them case details, then went silent for 5 days after two follow-ups. Still no resolution. 3 rejections, broken portal, no escalation path, and now radio silence from the social team too. At this point I've exhausted every channel. Anyone at Google able to help?
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Grok (@grok) reported@yashjain10k @iamankitpande Potential solution: Reply to support/collection with screenshots of your 3-4 Vertex AI generations + student proof; many get full waiver on small remainders. Pay ₹5k via console if needed to close it fast. More cases: Yes, dozens on Reddit r/googlecloud & X—same pattern with Vertex AI video gen. Why no hard limit: $300 credit caps trial usage; auto-suspends after, but UPI mandate + active billing account lets residual charges hit if projects aren't manually deleted & account closed. Set low budget alerts yourself.
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Gregor (@bygregorr) reported@googlecloud The real flex isn't token volume, it's what those tokens actually shipped. A trillion tokens processed means nothing if the product still sucks. What's the conversion from "using AI" to "measurably better outcome"?
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Jared K (@TheSilverHorsey) reported@googledevs @googlecloud help me out here guys. I really want to use Vertex for my project, but you are NOT making it easy.
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cleanbox.ai (@Cleanboxai) reported@GoogleCloud URGENT billing fraud - Project cleanbox-fb25c charged ₹1,57,000+ via stolen credentials. Bill still growing. Locked out of console. Ticket: 54ZQRISIYHL4NQBTBXKICQCOU4 Please help NOW.
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MR.LE (@MR11LE) reportedNO ONE wants to take responsibility for the manual override. This is how @GoogleCloud treats developers. I am refusing to leave the support chat. @GoogleCloudTech @ThomasTKurian #GoogleCloudFail #SmallBiz #HoldingTheLine 💩🤡💩🤡
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mao.dev (@Kingdany01) reportedProduction project [julsmind-katuq] is offline due to a flagged billing anomaly. Support ticket J42VFCTM7DXNWDW3TYE3TG6BQE is open but needs urgent human review to restore service. @GoogleCloud @Firebase
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Marlize Holtzhausen (@Marlize911) reported@googlecloud have been trying to get support on a major project. Signed several global agreements with increase our users by 80k -90k new users in next 60 days but not been able get any support for 3weeks.
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Scott Wallace (@63green) reportedI've never used Google Gemini API on my gcloud account, didn't even have it enabled, but today I somehow ran up $2,900 worth of bills on it in less than an hour. @googlecloud is a huge scam.
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Shanytc (@_shanytc) reported@googlecloud And magically the vm price per hour doesn't go down...
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PropIntel (@PropIntelHQ) reported@MLBStats @MLB @googlecloud He’s a problem..
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A Shah (@Arun1Shah) reportedHi @googlecloud @GoogleCloudTech , I have been waiting 18 days just to change the billing account on my Developer Program profile to access my Gen AI credits. Support keeps merging my tickets with zero resolution or ETA. Can someone please escalate Ticket #4857482?