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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
São Paulo, SP 1
Township of Evan, KS 1
Catania, Sicily 1
Guayaquil, Guayas 1
Mexico City, CDMX 1
Chhindwāra, MP 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • T2872727
    Triman Kumar Saha (@T2872727) reported

    @gcloudpartners @googlecloud Urgent!!! I need help my Google Account got disabled by automated AI false positive error... this account is so much important to me and there's no human support.... please help Reference case id- 9-6635000040823

  • lilybyt_
    Gamhe Mitchell (@lilybyt_) reported

    I'm encountering some problems getting my billing account set up with @googlecloud Apparently you can only have a single individual billing address per country?

  • T2872727
    Triman Kumar Saha (@T2872727) reported

    @gcloudpartners @googlecloud Urgent!!! I need help my Google Account got disabled by automated AI false positive error... this account is so much important to me and there's no human support.... please help Reference case id- 9-6635000040823

  • aiacademy_nbo
    The AI Leadership Institute, Nairobi (@aiacademy_nbo) reported

    @googlecloud An issue we encountered when trying to setup RAG Engine. "For new projects, using Spanner mode with RAG Engine in us-central1, us-east1, and us-east4 is restricted to only allow listed projects due to capacity limitation. Please switch to Serverless mode in us-central1..."

  • ST_Wolfe_
    ST (@ST_Wolfe_) reported

    1. The Engine is Built and Dyno-TestedThe actual software engine (the /verify flow on @googlecloud using cryptographic keys and @solana scoring) is fully built, bolted down, and running reliably. It works.

  • ilhanerdal_
    Henry Lorenzo (@ilhanerdal_) reported

    $GOOGL’s Q2 results produced the most profitable quarter in Alphabet’s history: $112.1B in net income—the company’s first quarter above $100B. But that headline needs context. Most of it came from unrealized gains in Alphabet’s equity portfolio, likely driven largely by its stakes in $SPCX and Anthropic. At the same time, $44.9B in CapEx pushed quarterly free cash flow to negative $5.9B. That is what the market focused on. The number I keep coming back to is Google Cloud’s $514B backlog—nearly 5x what it was a year ago. Demand is not the problem. Capacity is. Google still does not have enough compute and data-center capacity to serve that demand, so I believe management is right to keep investing aggressively. The buildout is pressuring free cash flow today. But if it unlocks even a meaningful portion of that backlog, investors may eventually view this spending very differently. The real question is not whether demand exists. It is how quickly $GOOGL can build enough capacity to capture it. #GOOGL #GoogleCloud #AI

  • Aritan_lover
    Aritan (@Aritan_lover) reported

    @googlecloud Dear @Google, I’ve paid a significant amount for your services and now face a serious financial issue. For 24 hours, I’ve tried to reach a human support agent, but there is no clear way to do so. Please review this urgently and connect me with a specialist.

  • teodorio
    teo (@teodorio) reported

    @googlecloud it's a P0 on chrome while having Google Meets open your Query UI does not allow any typing. It's a web UI issue so I suggest you mark it as a bug and move it to the frontend team

  • der_chuddie
    𝔇𝔢𝔯 ℭ𝔥𝔲𝔡 (@der_chuddie) reported

    Any lawyer on X? I'd like to propose a CAL against @googlecloud @awscloud and @Azure for not enforcing basic outgoing request filtering and wasting everybody resources with the scanning of .***, .env, and wordpress plugins which represents 99% of the bad traffic.

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case. CASE 70049182

  • 11drawbridge
    Andrew J. Moats (@11drawbridge) reported

    @ChiCityBrian @MLBStats @googlecloud It was down the line, so that would naturally make some home runs seem longer than they are.

  • KatSpyroMacD
    Kat MacSpyro (@KatSpyroMacD) reported

    @googlecloud Unless you can #BringValkoBack I'm not interested. I genuinely don't think there's anything you can do to help me.

  • csalacat
    Carles Sala (@csalacat) reported

    @googlecloud Can you please stop renaming things arbitrarily? The names might be cool, but not even @GeminiApp keeps up with your branding changes, and I ask it for help navigating the menu maze it gives me outdated routes that still use Vertex AI

  • LukasPetrasch
    Lukas Petrasch (@LukasPetrasch) reported

    7 months. 20+ status updates. 8 different support reps. Still no decision. That's our experience with @GoogleCloud Billing following a DDoS incident. I'm genuinely starting to question whether this is the standard a cloud provider of this size holds itself to. #GoogleCloud

  • Sayan__Genri
    Sayan (@Sayan__Genri) reported

    .@GoogleStartups is now supporting we're expanding to support images, videos, and audio using @googlecloud soon grateful to have team support

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