Google Cloud Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ofPowerofWant (@ofPowerofWant) reported 5 minutes ago

  @googlecloud I did collect everything and attempt to do this but @X has joined team "lock you out with something you never asked for" so without a passcode it's not happening Will just have to vent frustrations each time I receive an email until we can't access this at all either

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  Sumeet (@sumeetweb) reported 6 minutes ago

  Update: @googlecloud outage caused this.

• 
  Bernaridho Hutabarat (@bernaridho) reported 8 minutes ago

  @googlecloud What more do you need? I'm tired of giving repeatedly same information, and Google did not solve it. Are you the customer center staffs are just reshuffled too often?

• 
  Raf (@RfSharko) reported 8 minutes ago

  @googlecloud @everlaw You're losers and your models sucks. Months ago I thought you were gonna catch up or even beat Claude and ChatGPT but it turns you are lacking skills and R&D. What a disappointment

• 
  Rimple (@RimpleMalik) reported 9 minutes ago

  @googlecloud @GoogleCloud_IN Need urgent help. We have raised a P1 case for quota increase. No one is answering the call. Need to get our Persistent Disk SSD Quota updated. Case number for reference: 73964507. We even bought enhanced support plan for this. Very disappointing.

• 
  Abdullahi Adam Usman (@Abdalla_Nangere) reported 13 minutes ago

  Guys, I am overjoyed as @googlecloud just waived the $101.40 billing charge on my API usage from last month! After making my initial post, Google Cloud reached out to my DMs and asked for details. I explained that I was using the Vertex AI @GeminiApp API in @antigravity, believing the usage was well within my free promotional credits. However, I unexpectedly received a billing invoice of around $101.40, which led to our billing account being suspended and our backend going down because there were no funds in my bank account to cover it. I was guided by a helpful customer support agent who provided a form, and after filling it out, my case was forwarded to a dedicated billing specialist named Carms. After a series of emails over two days, the ever-friendly specialist informed me that Google approved a waiver for the entire charge out of support for our startup, while their engineering team continues to investigate what caused the token spikes in the first place. Shortly after, I received an official reinstatement email from Google, and our backend and production services were immediately restored. I honestly never expected such care, empathy, and leniency from a global tech giant, and Carms' final message genuinely touched me. Thank you, Google, for everything!

• 
  Jaden Fix (@jadenfixxx) reported 13 minutes ago

  Anyone at @googlecloud or @awscloud (or a neocloud) wanting to slide into my DMs and help me rip some free credits? Possibly leading to larger contracts down the road .. I just tried signing up for an @Azure free trial, and the experience felt like what I imagine the elders went through with dial-up internet. Solutions Architects or Account Managers HMU

• 
  Lukas Petrasch (@LukasPetrasch) reported 15 minutes ago

  7 months. 20+ status updates. 8 different support reps. Still no decision. That's our experience with @GoogleCloud Billing following a DDoS incident. I'm genuinely starting to question whether this is the standard a cloud provider of this size holds itself to. #GoogleCloud

• 
  Antonio Gomes (@onchainantonio) reported 16 minutes ago

  @Googlecloud's recent post-quantum roadmap highlights just how complex this migration is. The most honest line in it is about hardware. Google says some physical replacement cycles will run past 2029. This is a company that owns its data centres, its silicon, its browser and its certificate authority. And it still cannot promise the hardware layer is done by the end of the decade. That is the whole migration in one sentence. Post-quantum is a systems programme, not an algorithm swap. Three things in the roadmap that make the point: → Key exchange was the easy part. Hybrid ML-KEM is already live on Google's endpoints. Encryption in transit moves fast because it only needs two parties to agree. → Signatures are the hard part. ML-DSA and SLH-DSA are too large for the existing WebPKI to carry, so Google is testing Merkle Tree Certificates with Chrome and Cloudflare. They did not swap the signature. They redesigned how trust is distributed. → Roots of trust are the slow part. Caliptra, TPM 2.0, OpenTitan for quantum-secure boot. Silicon has a shipping cycle. No software update shortens it. Now remove Google's advantages. No single owner of the stack. No control over the clients. Keys and signatures published permanently the day they were made. That is what a decentralised network is migrating from. It is why "we'll upgrade later" is a much bigger claim there than it sounds. The organisations with the most control are being the most careful about the timeline. Worth sitting with.

• 
  Ali (@Svrkee01) reported 17 minutes ago

  @kaivornxbt @helloSQD @googlecloud this could eventually support applications beyond the original vision

• 
  Shailendra Varma (@_shailendra_var) reported 20 minutes ago

  Here's the message: Hey @googlecloud @GoogleCloudTech, my project "Tailor Book" (ID: tailor-book-25259) was hacked, and support is refusing to waive the unfair billing spike caused by unauthorized bot traffic! 🚨 Please look into Case #74350542 and fix this. #GoogleCloud #GCP

• 
  Aritan (@Aritan_lover) reported 23 minutes ago

  @googlecloud Dear @Google, I’ve paid a significant amount for your services and now face a serious financial issue. For 24 hours, I’ve tried to reach a human support agent, but there is no clear way to do so. Please review this urgently and connect me with a specialist.

• 
  Adel Bucetta (@adelbucetta) reported 23 minutes ago

  @googlecloud nokia's move isn't just about automating their network, it's about creating a whole new layer of abstraction for telecom infrastructure. now imagine if this tech trickled down to edge cases like rural networks or even smart cities

• 
  abzal gylymbai (@abzalgylymbai) reported 28 minutes ago

  @googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Can someone please DM me / escalate this?

• 
  Paul Dejean (@paulcdejean) reported 32 minutes ago

  @googlecloud It seems you have released a hotfix for this issue, and I'm no longer experiencing this.