Google Cloud Outage Map
The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Google Cloud users affected:
Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Noida, UP | 2 |
| Jewar, UP | 1 |
| Montataire, Hauts-de-France | 1 |
| Greater Noida, UP | 1 |
| Ribeirão Preto, SP | 1 |
| Tijuana, BCN | 2 |
| Capitán Sarmiento, BA | 1 |
| Sheridan Park, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Google Cloud Issues Reports
Latest outage, problems and issue reports in social media:
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Shawn (@smsehy) reported@MWtstm @nvidia @googlecloud You’re right to separate the two. Sim to real is closing the control loop. The harder problem is the planning layer translating CAD and process intent into executable sequences.
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Maya Brooks (@02685d89e647432) reported@Box @BenAtBox @googlecloud super curious about this, tbh it's interesting how so many use AI but few see benefits. wondering if it's a tech issue or more about how it's implemented.
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Vinay (@iVinay) reportedVibe coded with @claudeai. Not just prompt-and-pray. Had to actually learn OIDC for service-to-service auth, why Cloud Tasks is the right retry layer, and a handful of @googlecloud footguns I would've hand-waved 6 months ago as a non-technical person.
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@Axiomofmind ⚡ (@axiomofmind) reported@parthi_logan @googlecloud bro why would you enabled gemini api service on a google cloud project with public api keys out there? just create a new project lol
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Jyothi Venkat (@jyothiwrites) reported@googlecloud Cool numbers but I'm way more curious about what these customers are actually building with all those tokens. Processing trillions is neat but what problems are they solving?
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Chris (@everestchris6) reported@googlecloud a leaked api credential caused anomalous places api charges on my account, support is apparently processing the adjustment, but your billing system just auto-attempted 18× $180 charges in 5 mins and my bank blocked them all. can someone get this resolved asap
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Project Lobster (@lobsternft_lol) reported@_rishinsharma @googlecloud Great! If we migrate over, what kind of support can you provide?
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MR.LE (@MR11LE) reported@googlecloud They are trying to close the ticket to hide the evidence. I am REFUSING. Deadline 00:00 CET remains. Fix the banners and pay the compensation for the 6-day outage. @GoogleCloudTech @ThomasTKurian #GoogleCloudFail #SmallBiz #Transparency" 💩🤡
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Kowen Katsufumi **** (@kowenkatsufumi) reported@googlecloud @GoogleDeepMind @Citi what does always-on even mean? 24hr service?
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inc.fun (@incdotfun) reported@SolanaSensei @googlecloud it's super cool to see this unlocking so many use cases for agents - from selecting the service to paying for it...all frictionless
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mao.dev (@Kingdany01) reportedProduction project [julsmind-katuq] is offline due to a flagged billing anomaly. Support ticket J42VFCTM7DXNWDW3TYE3TG6BQE is open but needs urgent human review to restore service. @GoogleCloud @Firebase
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MECH AI (@mech_app) reported@googlecloud URGENT ESCALATION: CRITICAL PRODUCTION OUTAGE – DAY 3 I am requesting an immediate status update and escalation of this ticket. We have been waiting 3 days for a resolution to a backend Google billing desync bug, and this is causing catastrophic damage to our business. To be absolutely clear, the API failure ("No available credits") is a verified bug on Google's end regarding our Tier 3 Post-Pay linkage. I have completely exhausted all possible client-side workarounds, including creating a brand new GCP project to force a fresh billing link. Nothing works. Business Impact Metrics: Downtime: 72+ hours of complete disruption to our core application feature (wiring diagrams). User Impact: Over 30,000 Daily Active Users (DAU) are currently affected and locked out of the service. Direct Revenue Loss: We have already processed over 20 canceled user subscriptions directly citing this disruption, and our support inbox is flooded with angry customers. Account Value & Next Steps: My companies have spent thousands of dollars annually on Google Cloud over the last two years, in addition to spending multiple thousands of dollars every single month on Google Ads. If this backend bug is not manually overridden or fixed today, I will be forced to immediately migrate our application to a different AI provider. Furthermore, due to the severe lack of operational reliability and support response, we will begin the process of pulling all of our business and infrastructure entirely out of the Google ecosystem. We cannot operate with a provider where a backend billing bug causes multi-day production outages. Please escalate this to an Engineering Lead or a Technical Account Manager immediately and provide a status update today.
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rahul gupta (@guptarahul07) reported@googlecloud Hi @googlecloud, I submitted a quota increase request for My Business API (Case ID: 4-7405000041466) on April 26. Not able find or track this case ID. This issue raised earlier as well but no response. Can you help check the status? Project: reviewpilot-d9899. Tks!
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Nicky Kamau 🇰🇪 🇺🇸 (@Nickykkamau) reported@Scobleizer I have a friend who's a mobile vet in Raleigh NC - biggest cost is $200 monthly sub that we automated in a weekend with @GoogleAIStudio ... So upfront spend max around $ 500 and she will never pay again for that system. And this is with backend integrations through @googlecloud
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jaythegeek (@jaythegeek) reported@MariusMollerH Same. Seems to be a repo OAuth issue between @googlecloud and @github not sure if it’s just first gen or second gen too