Google Cloud Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rimple (@RimpleMalik) reported 1 minute ago

  @googlecloud @GoogleCloud_IN Need urgent help. We have raised a P1 case for quota increase. No one is answering the call. Need to get our Persistent Disk SSD Quota updated. Case number for reference: 73964507. We even bought enhanced support plan for this. Very disappointing.

• 
  abzal gylymbai (@abzalgylymbai) reported 4 minutes ago

  @googlecloud Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Billing ID: 01B3C0-1899D2-F0DA8D.

• 
  busch propaganda spreader 🇺🇸 (25-12) (@Nazar4Bedard) reported 4 minutes ago

  @StudiosLA90210 @MLBNetwork @googlecloud Your fanbase sucks and he was right cry about it

• 
  Parthasarathy Ranganathan (@Partha_Ranga) reported 6 minutes ago

  AlphaEvolve now available on GoogleCloud, and as all the customer use-cases below suggest, it is pretty transformative.

• 
  CJ🇺🇸✝️✡️☪️ (@CJ46724511) reported 6 minutes ago

  @MLB @googlecloud 84mph lollipop down the center of the ****** pipe. Lol

• 
  Gamhe Mitchell (@lilybyt_) reported 7 minutes ago

  I'm encountering some problems getting my billing account set up with @googlecloud Apparently you can only have a single individual billing address per country?

• 
  Jaden Fix (@jadenfixxx) reported 7 minutes ago

  Anyone at @googlecloud or @awscloud (or a neocloud) wanting to slide into my DMs and help me rip some free credits? Possibly leading to larger contracts down the road .. I just tried signing up for an @Azure free trial, and the experience felt like what I imagine the elders went through with dial-up internet. Solutions Architects or Account Managers HMU

• 
  Garrett Smith (@gsmithw91) reported 8 minutes ago

  @googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case. CASE 70049182

• 
  Shailendra Varma (@_shailendra_var) reported 8 minutes ago

  Here's the message: Hey @googlecloud @GoogleCloudTech, my project "Tailor Book" (ID: tailor-book-25259) was hacked, and support is refusing to waive the unfair billing spike caused by unauthorized bot traffic! 🚨 Please look into Case #74350542 and fix this. #GoogleCloud #GCP

• 
  abzal gylymbai (@abzalgylymbai) reported 10 minutes ago

  @googlecloud @wiz_io Recurring unexplained charges (~$83, repeating) on my Google Cloud Billing account despite no active projects showing in Console. Already paid multiple times, keeps reappearing. No response from support for days. Can someone please DM me / escalate this?

• 
  Abdullahi Adam Usman (@Abdalla_Nangere) reported 13 minutes ago

  Guys, I am overjoyed as @googlecloud just waived the $101.40 billing charge on my API usage from last month! After making my initial post, Google Cloud reached out to my DMs and asked for details. I explained that I was using the Vertex AI @GeminiApp API in @antigravity, believing the usage was well within my free promotional credits. However, I unexpectedly received a billing invoice of around $101.40, which led to our billing account being suspended and our backend going down because there were no funds in my bank account to cover it. I was guided by a helpful customer support agent who provided a form, and after filling it out, my case was forwarded to a dedicated billing specialist named Carms. After a series of emails over two days, the ever-friendly specialist informed me that Google approved a waiver for the entire charge out of support for our startup, while their engineering team continues to investigate what caused the token spikes in the first place. Shortly after, I received an official reinstatement email from Google, and our backend and production services were immediately restored. I honestly never expected such care, empathy, and leniency from a global tech giant, and Carms' final message genuinely touched me. Thank you, Google, for everything!

• 
  Aka4real (@Aka_olisa_) reported 14 minutes ago

  @googlecloud Lack of a Pre-paid Wallet / Top-up Model: Google Cloud operates exclusively on an automated post-paid auto-debit system. Without 3D-Secure/OTP authorization support for recurring international charges, legitimate automated payments fail, triggering account termination.

• 
  Adel Bucetta (@adelbucetta) reported 16 minutes ago

  @googlecloud the honest answer is that many companies think they can just bolt ai on top of their existing data mess, but it's not that simple. you need a robust data strategy from day one to support autonomous agents.

• 
  Christian Nonis (@christiannonis) reported 17 minutes ago

  I am (unfortunately) dealing with @googlecloud and @awscloud and what I am noticing is that in months they are unable so solve any kind of problem, it’s like being bounced back by ai replies that are sold like assistance from humans, saying that they are “working on that” but nothing changes in months and also replies are all the same.. idk if they are experiencing a shortage in human labor or what’s going on but the experience has become worse than ever

• 
  Felix (@ixen) reported 20 minutes ago

  Hi @GoogleCloud. Critical Emergency: My account has been hacked, admin users were changed, and there is a fraudulent runaway cost of over €1M. I already submitted a recovery form but got a 48h delay. Need urgent help to freeze billing immediately.