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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tijuana, BCN 2
Noida, UP 1
Capitán Sarmiento, BA 1
Sheridan Park, WA 1
Tequisquiapan, QUE 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • RajuAhmed994428
    Raju Ahmed (@RajuAhmed994428) reported

    @PaddyG96 googlecloud Ghelp please help me a little bit I can't recover my gmail id I have a google adsense account in that gmail I have a youtube channel added in that gmail please google help me to get back my google access account help me to recover my gmail that gmail I have

  • FlightTraceData
    FlightTrace (@FlightTraceData) reported

    Hi @googlecloud — small-startup founder here. Hoping someone can help me get a goodwill billing case reviewed independently. I migrated all production work to a new GCP project in Aug 2025 but unknowingly kept paying $1,145 over 8 months for orphaned infrastructure on the old project that nobody touched (INFORMATION_SCHEMA confirms zero human queries in 6 months — only service-account cron jobs from a previous contractor). Discovered it last week, immediately started shutdown. Filed billing case 68753401 today. Tier-1 declined citing an unrelated prior credit from earlier in 2025. Would really appreciate a senior review — I'm an active customer (over$1,000 spent and the spend is growing monthly) not asking for anything other than a fair look at the merits of this specific incident. Happy to DM full details. Thanks for any help. 🙏

  • imInforian
    Neeraj Dhiman (@imInforian) reported

    @GoogleWorkspace @googlecloud @googledevs Instead, what customers get: “Please share details again” “Can you confirm steps?” “Reproducing issue…” After already doing this multiple times. 9/n

  • 0xronova
    Ronova. (@0xronova) reported

    @cz_binance we need your help, A hacker took over @googlecloud X account and used it to promote a fake memecoin. Our community is suffering, need you to save us fr 🙏

  • felipex_21
    Felipe H 🦾 (@felipex_21) reported

    @googlecloud @kpitalism Same issue even with a paid API Key! Please DM me I'll send you evidence

  • SohailS90974443
    Sohail Shaikh (@SohailS90974443) reported

    @fameforecasts @googlecloud I also had this same issue a week ago it’s fustrating because their appeal is junk but I did get mine back tho via technical support. Need help?

  • just_sawarn
    Sashwat Sawarn (@just_sawarn) reported

    @OfficialLoganK @googlecloud @Google We don't know how this happened and the api key was compromised. We are student led startup working on cancer detection but never thought this would happen. Our actual cost was only Rs28K over 6 months of usage. Please help us out with this.

  • erensnm8181371
    eren sönmez (@erensnm8181371) reported

    @GeminiApp @googlecloud @GoogleCloudTech I'm facing a major technical error. I have a 12-month student promo for Google AI Pro, but my sub was canceled due to a ghost debt of 4,200 TRY showing on my pay profile, even though I have NO active billing account or projects. Help.

  • MR11LE
    MR.LE (@MR11LE) reported

    @googlecloud They are trying to close the ticket to hide the evidence. I am REFUSING. Deadline 00:00 CET remains. Fix the banners and pay the compensation for the 6-day outage. @GoogleCloudTech @ThomasTKurian #GoogleCloudFail #SmallBiz #Transparency" 💩🤡

  • BRono31441
    Bruno rono (@BRono31441) reported

    @googlecloud Hi , help me recover my google account which was hacked and disabled. Please all steps shared have not helped.

  • brookegame001
    game (@brookegame001) reported

    @almostcmb Dear Google Legal / Trust & Safety Team, Good day. On October 14, 2025, the official Google Cloud X (Twitter) account (@googlecloud) published a tweet announcing the launch of a Meme token called “Google Mascot Coin” on the Binance Smart Chain (BSC). Because the tweet originated from a verified official account, many users around the world—including myself—believed this was an official Google project. As a result, we purchased the token. The token’s market capitalization once exceeded approximately USD 2 million, but after the tweet was deleted, its price plummeted, causing widespread losses. I am writing on behalf of a community of victims to formally report this incident and to request Google’s assistance in verifying whether the @googlecloud account was compromised or misused, and to kindly issue an official clarification to prevent further harm.

  • sovban
    Sourav (@sovban) reported

    @googlecloud why it is difficult to get a quota update to run a GPU VM in your cloud ? Even if customer clearly stating the use case .. no Crypto Mining , you are keep dragging. Do you think you should have better process rather than dragging timeline?

  • RajuAhmed994428
    Raju Ahmed (@RajuAhmed994428) reported

    @googlecloud Google help please help me a little bit I can't recover my gmail id I have a google adsense account in that gmail I have a youtube channel added in that gmail please google help me to get back my google access account help me to recover my gmail that gmail I have

  • rhody_special
    LilRhodySpecial (@rhody_special) reported

    @Tahseen_Rahman @googlecloud In 6 months it will be **** pull everything offline we need to go airgapped

  • MR11LE
    MR.LE (@MR11LE) reported

    Day 5: Reached a new low. Agent Preethi promised a definitive update within 2 hours. It’s been 20+ hours. Absolute silence. @GoogleCloud support is a black hole where business productivity goes to die. No accountability, just broken scripts. #CloudFailure #google

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