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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Florence, SC 1
Noida, UP 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • JobbingPsych
    Rash05 (@JobbingPsych) reported

    @googlecloud Stuck in support limbo with @GoogleCloud. Tried to upgrade to deploy our website, but got automated fraud-blocked. It's been 5 days since I uploaded my verification docs to Case #72047300 with zero response. Disappointing customer service. Urgent help needed! @GoogleCloudTech

  • TheKryptoWiz
    The Crypto Wiz (@TheKryptoWiz) reported

    @nvidia @googlecloud Private AI is quietly becoming a supply-chain problem: chips, cloud contracts, privacy guarantees, and enough infra to make the demo actually run.

  • Mad_as_Hel
    Howard Beale (@Mad_as_Hel) reported

    @googlecloud Good, because they need help !

  • prabhattyagi1
    Prabhat Tyagi (@prabhattyagi1) reported

    @GoogleCloud @GoogleStartups Desperately need help! Applied for the Cloud Startup Program, submitted the requested billing admin verification screenshot 9 days ago, but no response. Our free trial is about to expire and ProdHub's workloads will freeze. Please help escalate!

  • cpinto
    Celso Pinto (@cpinto) reported

    @bradgessler @Azure @googlecloud Yeah it’s been broken for at least a month now

  • shayanrm
    Shayan Mashatian (@shayanrm) reported

    @_oliveiradanilo @googlecloud I want an option that says: "If my usage charge exceeds $x, pause the service, or tap again for $y." The same way AI tokens work with Claude, ElevenLabs, and others. Let the user decide to spend more or pause the service automatically. There must be No Surprises!

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case.

  • luba_loop
    luba luft (@luba_loop) reported

    been migrating my company onto a new @googlecloud GCP Org this week and it is ******* infuriating. Been blocked since Monday due to quota limits and it is IMPOSSIBLE to get in touch with a human about it. I am trying to give you tens of thousands of dollars, help me do it!!!!!!!

  • guptarahul07
    rahul gupta (@guptarahul07) reported

    Hi @GoogleCloud_IN @googlecloud, I submitted a quota increase request for My Business API (Case ID: 3-9628000041428) on June 02. Not able find or track this case ID. Can you help check the status?

  • paulcdejean
    Paul Dejean (@paulcdejean) reported

    @googlecloud when i load the compute metadata page in my browser it crashes my browser, even though I don't have any metadata saved. Could this be related to "We are experiencing availability issues impacting Google Compute Engine, Google Cloud SQL, and Cloud Filestore globally"

  • AccademicaIO
    Accademica (@AccademicaIO) reported

    @googlecloud Our production has been down because of "possible hijacking" without any type of details. We've sent a claim but it's taking too long, and we're offline. We're using AppCheck + FirebaseAI with no use of API key. No unusual billing. Nothing. What's the deal?

  • osorioleomar
    Leomar Osorio (@osorioleomar) reported

    Hi @askgcp @googlecloud, our CPTO has paused our company's GCP migration after a known Firebase API vulnerability led to 19k SEK in unauthorized Gemini charges. We provided proof of external abuse but haven't heard back in over a week. Need immediate help with Case #72859549

  • reterminalxyz
    re_terminal (@reterminalxyz) reported

    @GoogleCloud @GoogleCloudTech @Google Urgent help needed! Your billing system errored out and charged my credit card €356 instead of using my €855 active promotional credits.on top of that, your support console is blocking me from creating a ticket! Please DM me to fix this bug

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @googlecloud I have been having a billing issue for 90 days now in which i was charge $3000 improperly. You guys have admitted it but I still haven't received my refund and have had a hard time getting any follow up at all regarding the case. CASE 70049182

  • KleurigD
    KleurigDrieluik (@KleurigD) reported

    @GooglePlayBiz he Google play, why is Developer Support ignoring support questions with detailed technical analysis from @googlecloud Gemini and @Firebase support?

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