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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Noida, UP 3
Little Rock, AR 1
Jewar, UP 1
Montataire, Hauts-de-France 1
Greater Noida, UP 1
Ribeirão Preto, SP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • prabhattyagi1
    Prabhat Tyagi (@prabhattyagi1) reported

    @GoogleCloud @GoogleStartups Desperately need help! Applied for the Cloud Startup Program, submitted the requested billing admin verification screenshot 9 days ago, but no response. Our free trial is about to expire and ProdHub's workloads will freeze. Please help escalate!

  • tylergilfoster
    Tyler ''pronouns idiot'' Foster 🤖 (@tylergilfoster) reported

    @googlecloud Shut ******** up

  • JoelFickson
    J O E L (@JoelFickson) reported

    @googlecloud I also have a case with you guys, and it's been pending for almost a month now. It's so unhelpful. Your response times have been so bad.

  • JobbingPsych
    Rash05 (@JobbingPsych) reported

    Stuck in support limbo with @GoogleCloud. Tried to upgrade to deploy our website, but got automated fraud-blocked. It's been 5 days since I uploaded my verification docs to Case #72047300 with zero response. Disappointing customer service. Urgent help needed! @GoogleCloudTech

  • PodobnikLovro
    Lovro (@PodobnikLovro) reported

    @EvanOtero @googlecloud @GoogleAI I sent you the case numbers last week I still haven’t received any update from Google about this. Would you be able to check on the status when you have a moment? Really appreciate you offering to help!

  • 0xBebis_
    bebis (@0xBebis_) reported

    @uv @googlecloud they saw I was a day-1 Google Fi user and couldn't help but get onboard

  • misosoup0709
    Srihari (@misosoup0709) reported

    Hey @GoogleCloud @GoogleCloudTech, I’m a student facing a total nightmare. An old educational hackathon project racked up a unexpected bill. My account is now suspended, which has completely locked me out of the support console to raise a ticket,Please help me with this issue!

  • mailper
    Xi Cheng (@mailper) reported

    @googlecloud and its T&S team needs to work as a coherent whole instead of showing an org chart to the customers. My account was locked (17 days ago), I explained the fix and received an email saying the project is re-instated but the account is still locked.

  • khalide_f1
    AI Expert Khalid (@khalide_f1) reported

    @googlecloud Feels like F1 strategy but for telecom. Predict the problem, make the move before anyone else sees it.

  • Ai_Biz_4U
    AI-Biz-4U (@Ai_Biz_4U) reported

    @googlecloud @_oliveiradanilo Hmm so you need to get public attention to get support? Thats scary, making potential customers think twice... Myself have google costs for compute on something that has not been touched for a missisecond as I'm the only one with access and have not touched that project in month

  • Muhammed_Rahif
    Muhammed Rahif (@Muhammed_Rahif) reported

    @googlecloud @Firebase @googledevs We did fill the form u guys provided, but there is no response except a follow up email, and the app is still down, and we are helpless just like our app users, and its beeen 13 hours..... Please guys do bring ur attention on this...

  • Marvinma12
    Byakatonda Marvin (@Marvinma12) reported

    @nvidia @googlecloud Its a shame that Apple during its presentation never names key partners yet Nvidia goes out of the way to mention its partners, sometime even competition often times with good vibes.

  • LagoJuanF
    Juan F Lago (@LagoJuanF) reported

    @googlecloud my Gmail account has been hacked my data in Google cloud, Google Drive, Youtube and mail has been compromised. Have tried to recover by all means with Google Support Pages but identification methods have been changed by the hacker. Please help.

  • mtcderek
    Derek Morgan (@mtcderek) reported

    Honestly, if @Railway emailed me pre this @googlecloud issue and said "We're going multicloud for reliability" I would have worried more about complexity-related outages. The unlikelihood of a major cloud hyperscaler cutting a client like this should approach infinity.

  • votethemALLout7
    Nate Grater (@votethemALLout7) reported

    @Humana @googlehealth @googlecloud Why am I paying for medication when I have humans dsnp with a Medicare d plan? I mean 80 dollars to the ceo and down at Humana may not be much to for me it is groceries for two weeks. So I go hungry or take meds? Killing the elderly is all you are doing.

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