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Google Cloud Outage Map

The map below depicts the most recent cities worldwide where Google Cloud users have reported problems and outages. If you are having an issue with Google Cloud, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Google Cloud users affected:

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Google Cloud Platform, offered by Google, is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products, such as Google Search and YouTube.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Township of Evan, KS 1
Catania, Sicily 1
Guayaquil, Guayas 1
Mexico City, CDMX 1
Chhindwāra, MP 1
Los Angeles, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Google Cloud Issues Reports

Latest outage, problems and issue reports in social media:

  • Aritan_lover
    Aritan (@Aritan_lover) reported

    @googlecloud Dear @Google, I’ve paid a significant amount for your services and now face a serious financial issue. For more than 10 days, I’ve tried to reach a human support agent, but there is no clear way to do so. Please review this urgently and connect me with a specialist.

  • raju_datla1
    Raju Datla (@raju_datla1) reported

    @_lopopolo @googlecloud @OpenAI Maybe you will help Google catchup to OpenAI, Anthropic and now Grok/Composer! So far Gemini is the most dissappointing frontier model for any coding tasks other than UAT maybe :-)

  • ffeennddeerr
    Ffeennddeerr (@ffeennddeerr) reported

    Hi @googlecloud @GoogleDevs @Firebase ! My account disabled by mistake (false-positive bot detection) after travel. I'm trapped in a deadlock (SMS code doesn't send/'too many attempts'). Ticket ID: Case 10414028. Can someone please help escalate this? 4 months of work is stuck.

  • Basirkhan418
    Basir Khan (@Basirkhan418) reported

    @googlecloud The Google Cloud Console onboarding experience feels quite buggy. I’ve tried adding both credit/debit cards and UPI for payment. With the card flow, the payment was deducted and AutoPay was successfully set up for ₹15,000, but the onboarding still doesn’t proceed. I tried the UPI flow as well, but it gets stuck on the QR code page even after the AutoPay setup is completed. If a company at Google Cloud’s scale is facing onboarding issues like this, especially around payments and account setup, how are businesses expected to confidently get started? @AskGoogleCloud please look into this issue and help resolve it. I’ve already been charged/set up for AutoPay multiple times, but the account onboarding is still stuck. I’d appreciate a direct support response and resolution as soon as possible.

  • curious_meta
    Mehta (@curious_meta) reported

    @BenjaminDEKR @googlecloud has spider web management when it comes to projects, api keys, service accounts, IAM policies (yes people must know all permissions in order to have security jobs). Why they need 4 different api keys? Why antigravity creates apikey without authorization?

  • paulcdejean
    Paul Dejean (@paulcdejean) reported

    @googlecloud It seems you have released a hotfix for this issue, and I'm no longer experiencing this.

  • adelbucetta
    Adel Bucetta (@adelbucetta) reported

    @googlecloud nokia's move isn't just about automating their network, it's about creating a whole new layer of abstraction for telecom infrastructure. now imagine if this tech trickled down to edge cases like rural networks or even smart cities

  • gsmithw91
    Garrett Smith (@gsmithw91) reported

    @Google Is there anyone that can help with a cloud billing support case I have been waiting 93 days to resolve. I have been expecting a refund of $3118.19 @googlecloud billing support has not been accountable or helpful one bit

  • _shailendra_var
    Shailendra Varma (@_shailendra_var) reported

    Here's the message: Hey @googlecloud @GoogleCloudTech, my project "Tailor Book" (ID: tailor-book-25259) was hacked, and support is refusing to waive the unfair billing spike caused by unauthorized bot traffic! 🚨 Please look into Case #74350542 and fix this. #GoogleCloud #GCP

  • BovadaOfficial
    Bovada (@BovadaOfficial) reported

    @MLB @googlecloud Not even Tommy John could slow him down

  • Michael_WCD
    Michael Tierney (@Michael_WCD) reported

    @googlecloud Whats the protocol for passing context between agents in a network? Do you just pass the entire current state or some kind of delta?

  • scooperleash
    Scooperleash_usa llc (@scooperleash) reported

    when cloud network is controlling what your company get at what time, that autonomy is cruel especially when it becomes like the company data that is stored in @googlecloud belongs to the cloud instead of the platform that uses the cloud

  • jadenfixxx
    Jaden Fix (@jadenfixxx) reported

    Anyone at @googlecloud or @awscloud (or a neocloud) wanting to slide into my DMs and help me rip some free credits? Possibly leading to larger contracts down the road .. I just tried signing up for an @Azure free trial, and the experience felt like what I imagine the elders went through with dial-up internet. Solutions Architects or Account Managers HMU

  • cisco_brad
    Brad Bonin (@cisco_brad) reported

    @googlecloud Code review becoming the actual bottleneck is wild. Guess we're trading one problem for another, but at least the hard part (ideation) moves faster. Need smarter filtering before human eyes touch it.

  • ilhanerdal_
    Henry Lorenzo (@ilhanerdal_) reported

    $GOOGL’s Q2 results produced the most profitable quarter in Alphabet’s history: $112.1B in net income—the company’s first quarter above $100B. But that headline needs context. Most of it came from unrealized gains in Alphabet’s equity portfolio, likely driven largely by its stakes in $SPCX and Anthropic. At the same time, $44.9B in CapEx pushed quarterly free cash flow to negative $5.9B. That is what the market focused on. The number I keep coming back to is Google Cloud’s $514B backlog—nearly 5x what it was a year ago. Demand is not the problem. Capacity is. Google still does not have enough compute and data-center capacity to serve that demand, so I believe management is right to keep investing aggressively. The buildout is pressuring free cash flow today. But if it unlocks even a meaningful portion of that backlog, investors may eventually view this spending very differently. The real question is not whether demand exists. It is how quickly $GOOGL can build enough capacity to capture it. #GOOGL #GoogleCloud #AI

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