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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
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Online Features (27%)
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App Crashing (25%)
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Website Down (23%)
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Sign in (9%)
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Device Failure (9%)
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Errors (7%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Vergèze |
Device Failure | |
| Caen |
Website Down | |
 Toronto |
Sign in | |
 Zhaojiapeng |
Online Features | |
| Aubusson |
App Crashing | |
 Vienna |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Марсоход
(@caretakerok) reported
Hey dudes @GarminFitness what’s wrong with your Forerunner 745? They are not showing correct circles in swimming pool. How to fix this ****?
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wayne schmidt
(@wayneschmidt72) reported
@GarminFitness any idea, why all of a sudden I can't save an imported GPX route to Connect. Really let me down on a few days in the hills 😡
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WB
(@tortadetortuga) reported
In contrast, ages ago when I had an issue with one of our Garmins, it was two minutes on the phone with a customer service agent to get resolution on the issue. Never buying a non-@GarminFitness watch again.
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James G
(@isny) reported
@GarminFitness updated Garmin connect and now i can't talk to my edge 25. Anyone else having this problem?
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shiptoaster
(@tadejtadej) reported
@dret @Garmin @GarminFitness Sounds like my vivoactive 3 experience. Replacing battery did not help me, but there are ways to downgrade the firmware if you take an old binary and hex edit the version to be above the latest one (also did not help lol)
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LDdex
(@LDdex) reported
@GarminFitness @Bigtomstud I'm having the same issue. Somehow my Gmail address was used to send me this email. Even tho I log and use my account daily. How did you find this "Google account" and delete it.
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Mark Cannon
(@arkiema) reported
@killianbyrne @GarminFitness Did you get the 955 in the end Killian? I got the solar version a couple of weeks ago, very impressive except the watch face freezes randomly, a simple button press readjusts the time lag but still annoying. Seems to be a ‘known issue’ judging by some forums.
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how_far_he_runs
(@how_runs) reported
@GarminFitness is having "server issues" again - Ransomware 2022?
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Biqua Biquason
(@biqua) reported
So I'm guessing the link between @GarminFitness and @Strava is down? Activity hasn't synced to Strava hours later, but did sync to another platform.
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Jackson Peaks
(@jackson_peaks) reported
Trying again @Garmin and @GarminFitness. I love the FR 955 but it's 2022 and we shouldn't have to buy into a specific (and limited) streaming service. Please tell me there is a fix coming soon so myself and others don't have to keep carrying our phones for @youtubemusic. Please?
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Stuart Hurwitz
(@stuarthurwitz) reported
@GarminFitness Hi. My Garmin connect app is not showing any of the graphs or charts for the last three activities. I have deleted and re downloaded the app. How do I fix this glitch? My Garmin is an Epix 2. It is a bit annoying to be honest
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Florian Bruhin
(@the_compiler) reported
@Garmin @GarminFitness @letsencrypt To add insult to injury: With Wireshark, I see an "Unknown CA" TLS alert from the watch. Their API for HTTP requests does have a -1001 error code for "secure connection required" (which at least seems to be *somewhat* of a match), but what does it return? A HTTP 404 error. 🤬
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Tim
(@The10HagEra) reported
@Garmin @GarminFitness Hi, when is the issue of my watch's display disappearing and needing a restart to show again going to be addressed? It's been happening since the last software update over a week ago and it's definitely not just me! #NotGoodEnough
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arpit kapoor
(@arpit_13) reported
from
Pura Sidhi, Uttar Pradesh
@GarminFitness Hi, The problem is not resolved yet.The kind of response I am getting from Garmin is pathetic.the watch is submitted at the reatil store Universal watch house,hazratganj,Lucknow.the representative of Garmin do not even care to collect it and check it at service center.
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Chris
(@SYChris1989) reported
@killianbyrne @GarminFitness @GarminUK I have the same issue also on Connect 4.57 and with a garmin forerunner 45
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Tired Rotini
(@TiredRotini) reported
@GarminFitness can you help with my issue? It has been another 5 days…body battery only goes up if the watch charges overnight. If I had this low of a “body battery” for two weeks, I should be exhausted. Again, it’s a brand new Lily.
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Brent C. Wilson
(@MrWilson) reported
@GarminFitness I have DM'd a few times in the past. It's the same problem as always: the cable doesn't make a good connection to the watch. I've had 7 cables over the lifespan of this watch -- 4 Garmin, 3 third-party. They all flake out eventually.
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Michael Grant
(@GrantNwbuckeye) reported
@TheTonyaRussell @GarminFitness I have had this issue too - can you help Tonya??
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Daniel
(@cloudsider) reported
@GarminFitness Hey @GarminFitness @Garmin when will you fix at least the most obvious bugs on the #epix2 ? I lost count how many times I lost workout or sleep data because of very obvious bugs. these scenarios are easily reproduced. Since it’s not a v1 product, that’s unacceptable.
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Andy Berens
(@akberens) reported
When I use @GarminFitness new auto-set feature in their strength training sub app, it is obvious as to why their @Apple Health integration is such a train wreck because @garmin apparently never tests anything. #Apple should block #garmin until they get it right #garbage
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Killian Byrne
(@killianbyrne) reported
@arkiema @GarminFitness Went for the 955 yes but didn't splash the extra €100 for solar! I think it's a great watch, have had one issue where it was like the time just stopped but put it down to being on the ferry! I like a lot of the new features. Are you out running again?
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Tarun Sharma
(@KiethSharma) reported
@GarminFitness Auto activity tracking is ON and still it doesn't show up on my watch. Could you please help?
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Montana Ross
(@PrettyLilMudder) reported
@badjulio @GarminFitness I don’t know how I used to run in WORSE every year when I lived in FL. This summer was my first up north and it’s bad.
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JMHeffren
(@JMHeffren) reported
@GarminFitness The most recent map update seems to have corrected the problem.
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Goldie
(@jillaustein) reported
@GarminFitness I just found an factory sealed foot pod that is at least 10 years old (probably more). Changed the battery, tried to pair it, it failed. tried multiple times. I put it down, disappointed. About 30 mins, later it paired!!! it works!!!!!!
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Anna Williams
(@AnnaSmi32756298) reported
@FitbitSupport I'm thinking @GarminFitness or @Apple will make a product that is better quality. Fitbit used to- so sad to see what poor quality the Charge4 has been.
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Davethearmystud
(@davethearmystud) reported
.@GarminFitness the #vivoactive4 is janky as hell. I constantly get errors about storage, the watch shuts down, and never syncs. Trash. Mines likes 2 months old...and I want my money back.
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Heath Borders
(@heathborders) reported
@GarminFitness when a calendar event notification shows on my Pixel 6a (Running Android 13), my Forerunner 55 only shows "Calendar" with no notification information. I suspect this is an Android 13 issue. Please forward this to your Android team. I'm happy to test a fix for them!
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Matthew Robinson 🇺🇦
(@Robinsonpost) reported
.@GarminFitness I just downloaded the EU topo map for my Forerunner 945. My device is empty (no activities, music, audiobooks, etc.), yet shows it's 3/4 full with no room for the map. Help!
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Mark Cannon
(@arkiema) reported
@killianbyrne @GarminFitness Running in between injuries and ailments but mostly cycling. That’s the issue I’ve had a few times, time stops randomly but can’t seem to pinpoint any particular reason. I’m probably not getting the most out of the watch yet.