Garmin Connect

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Problems in the last 24 hours

The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Garmin Connect Outage Chart 04/27/2025 06:15

At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Garmin Connect users through our website.

  1. Device Failure (30%)

    Device Failure (30%)

  2. App Crashing (19%)

    App Crashing (19%)

  3. Website Down (15%)

    Website Down (15%)

  4. Online Features (14%)

    Online Features (14%)

  5. Errors (12%)

    Errors (12%)

  6. Sign in (11%)

    Sign in (11%)

Live Outage Map

The most recent Garmin Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceVillefranche-de-Rouergue Online Features
ChinaKunming Sign in
BelgiumJurbise Online Features
United KingdomCardiff Online Features
GermanyMunich Sign in
FranceAudruicq Online Features
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • makziweng ZiWeng Mak (@makziweng) reported

    @GarminFitness I connect with my iPod Touch right now it work fine. I have tried with other Android still same issue. Both device connected but after I close the app and open again it won't connect anymore. Can check for me my watch is register only with my account? I pair it after Dec 15. DM.

  • rcmckill Rob McKillip (@rcmckill) reported

    @rgierut I can't understand how @GarminFitness can be this bad. They have access to massive amounts of fitness data from millions of users, yet they are unable to track fitness over time? Doing a reasonable job is easy. I also noticed they don't track climbing at all either.

  • MLKlomp Marie-Louise Klomp (@MLKlomp) reported

    @GarminFitness Why does my Garmin vivo actif 4 no longer starts automatically walking exercises? There were some SW updates. Can they be the problem? Please let me know!

  • AndiR3x Andreas Reininger (@AndiR3x) reported

    @GarminFitness no problem I can imagine what's going on before Christmas.

  • rebthebarber Rebecca Barber (@rebthebarber) reported

    @GarminFitness I am having issues with long runs on my Forerunner 35 being corrupted and unable to be uploaded. It's not that old, what may be causing the issue?

  • technoqueen sian jones (@technoqueen) reported

    @GarminFitness @GarminUK Having trouble with a forerunner 735 i purchased, you're customer service has done nothing except give me links to webpages I've already visited and none of the fixes work, now your helpline is down :( #garmin #garminfail

  • RunningLikeEh Jon (@RunningLikeEh) reported

    Ahoy there @GarminFitness My watch has been playing up for the last few days. GPS keeps dropping in and out, elevation is incorrect, miles are measuring long, average pace is wrong. I could go on. Any ideas how to fix this or should I just buy a @PolarGlobal? Over to you x

  • jairamc Jairam Chandar (@jairamc) reported

    @GarminFitness There did seem to be an intermittent issue yesterday evening. Same login details (I use a password manager) and I was able to login fine today. Thanks anyway.

  • ajmarks88 Alex Marks (@ajmarks88) reported

    @GarminFitness any ideas on why workouts are not showing on the watch? I've synced my phone to my watch and the workouts don't show on the watch. I've tried all the trouble shooting options etc.

  • LucindaMelcher lucinda melcher (@LucindaMelcher) reported

    @GarminFitness my vivoactive 4s gps isnt working. used to take 30-60 secs to work now keeps saying ' looking for gps' but nothing happens however long i wait. can u help?

  • technoqueen sian jones (@technoqueen) reported

    @GarminFitness Garmin my 735 does not work and your support has been of no help

  • dargie30 Alan Dargan DAD (@dargie30) reported

    @GarminFitness hey, can anyone help my wife's vivoactive 4s keeps switching off during activities. Tried your tech support and they won't answer the question and just Keep fobbing us off. Can anyone help the watch is only 10 months old. #garmin #pleasehelp

  • rebthebarber Rebecca Barber (@rebthebarber) reported

    @GarminFitness Yes, alas, I just updated it before this run, so I don't believe that's the issue.

  • makziweng ZiWeng Mak (@makziweng) reported

    @GarminFitness I connect with my iPod Touch right now it work fine. I have tried with other Android still same issue. Both device connected but after I close the app and open again it won't connect anymore. Can check for me my watch is register only with my account? First pair after Dec 15. DM.

  • makziweng ZiWeng Mak (@makziweng) reported

    @GarminFitness I connected with my iPod Touch it work fine. I have tried with other Android still same issue. Both device connected but after I close the app and open again it won't connect anymore. Can check for me my watch is register only with my account? First pairing is after Dec 15. DM.

  • DhimanDotKumar Dhiman Kumar (@DhimanDotKumar) reported

    @andyact @Garmin_India @GarminFitness Looks like someone has broken Eluid Kipchoge under 2 hours, 42 K marathon record.

  • ColleenRunsPa Colleen (@ColleenRunsPa) reported

    Is there an issue with @GarminFitness Garmin Connecf? My sleep hasn’t been syncing like it always does. Google isn’t helping.

  • BrendanGodley Prof Brendan Godley (@BrendanGodley) reported

    I wonder how I get @Garmin @GarminFitness help. System isnt working for me but cant find a helpdesk.

  • WilsonAdams_ Wilson Adams (@WilsonAdams_) reported

    @GarminFitness Connect app is held back so much by poor UI design. So much potential but such a pain to navigate.

  • joeyjkim_ Joseph Kim (@joeyjkim_) reported

    @Garmin @GarminFitness please allow the connect app to analyze data from devices while offline. A lot of military folks use your product in areas where network access is restricted and it makes your mobile apps completely obsolete

  • NotSoPoshNosh Nosh (@NotSoPoshNosh) reported

    @GarminFitness did the WiFi connection issue ever get resolved for vivoactive 3? Frustrating to not be able to download new music

  • ctmarcom Coreen Tossona (@ctmarcom) reported

    @GarminFitness I have the Forerunner 45S, love the watch but it unsyncs w/my phone all the time & I have trouble resyncing. Any solutions? I have an iPhone SE but it did the same w/my previous phone too.

  • BarefootJax BarefootJax (@BarefootJax) reported

    Is #garminconnect down? Device connected to iPhone & synced but not downloading run data. @GarminFitness @GarminUK @garminconnect

  • Petesmith66 Peter Smith (@Petesmith66) reported

    I swear @GarminFitness spends more time down than actually working

  • makziweng ZiWeng Mak (@makziweng) reported

    @GarminFitness I think is my phone's bluetooth issue. I will try different phone and my iPod Touch to connect again. Thanks for your replies.

  • NCGal333 Beaver (@NCGal333) reported

    @Garmin @GarminFitness Why all of a sudden would my Vivosmart HR+ revert to 0 on the steps counter? It is now officially annoying! Any help is appreciated, never had any trouble til this week and it keeps resetting to 0.

  • whakkee Marga (@whakkee) reported

    @GarminFitness I wrote “the status page wrongfully says there’s no problem”, so of course you don’t see a problem there. Also, there was a problem *yesterday*. I wore that 22 hours ago. There’s no problem now, or at least not for me.

  • ctmarcom Coreen Tossona (@ctmarcom) reported

    @GarminFitness Thx for responding! The main problem is it disconnects all the time, seemingly for no reason, then I have to take many steps to get it to connect again. Is it the app or the watch that’s glitchy? And is there a solution?

  • PrettyLilMudder Montana Ross (@PrettyLilMudder) reported from St. Petersburg, Florida

    @MDRunning @PROCompression and @GarminFitness have excellent customer service! I've worn their products for years and have never had one issue with either company!!

  • ghostandtape H. Christensen (@ghostandtape) reported

    @wahoofitness your app was the best thing about you guys in the beginning. The actual device ( Roam) was always a poor sub for Garmin. Now your app has turned to shite I might as well go back to @GarminFitness