Garmin Connect

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Problems in the last 24 hours

The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Garmin Connect Outage Chart 01/27/2023 22:50

At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Garmin Connect users through our website.

  • App Crashing 26.24% App Crashing
  • Website Down 20.57% Website Down
  • Online Features 16.31% Online Features
  • Errors 15.60% Errors
  • Device Failure 12.77% Device Failure
  • Sign in 8.51% Sign in

Live Outage Map

The most recent Garmin Connect outage reports came from the following cities::

Loading map, please wait...
United KingdomLiverpool Errors
CanadaSainte-Marthe-sur-le-Lac Sign in
ItalyBari Sign in
ItalyRome Online Features
ChileViña del Mar Device Failure
United KingdomRochdale Errors

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:
  • runtommcquain Tom McQuain 🌮❤️ (@runtommcquain) reported

    @Garmin @GarminFitness got a question about my forerunner 245 music. The heart rate is set and is on, the VO2 max recording is on, and for the last 6 days it hasn't recorded any sleep. I just did the power off by holding the power in for 15 seconds and rebooted how to fix this?

  • kyabaatum nothing Intentional (@kyabaatum) reported

    @GarminFitness I've a venu 2. While I understand the stairs concept, what I see is that it's somehow taking the gps or something else to consider that I climbed 20-30 stairs in a day when actually I'm riding my bike. Can you fix this issue?

  • possejeff Jeff Chastain (@possejeff) reported

    @COROSGlobal please fix your app. Having to do rain dances and trick my activities to sync to @Strava is why I left @GarminFitness

  • al3xandru @al3x@hachyderm.io (@al3xandru) reported

    @GarminFitness hi, it looks like the last update of the Connect app on iOS is writing a “Walking + Running” record to Health app for the whole 24h; that in addition to normal activity records. Health daily reports are thus broken (double distances). Is this a known issue? TY

  • prakman76 Prakash Bharwani (@prakman76) reported

    2/3 @Garmin_India @GarminFitness Svc ctr says only 3 mth warranty so this cannot be replaced, pay Rs 10000 to repair. For a 30000 product! If replacement was given then same long term warranty should apply. No senior person comes on call to solve the problem.Just asking for 10000

  • 3x5Floyd Cutthroat (@3x5Floyd) reported

    @Garmin @GarminFitness please buy @Strava their new pricing debacle appears to be a sign of struggles. Perhaps their tech can help you fix your software.

  • slkeene Sam Keene (@slkeene) reported

    @Kharrii1 @GarminFitness I did several times in the first couple years running. They suck! I’d slow the pace way off, foam roll and wear compression sleeves but work through them. Now I don’t worry about them, it’s more just making sure form isn’t slacking or getting enough recovery in.

  • 2KnucklesIn Dave Harbuckle (@2KnucklesIn) reported

    @GarminFitness Yeah, I've done all that and nothing worked. I have 3 activities recorded this week and the app just tells me I have no training status and a **** vo2 max. Guess I should've gone with another company instead.

  • iona71 iona Butler (@iona71) reported

    @GarminFitness I do have another issue (this is day two of using my new Garmin) I cant get the wrist gesture to work. the mode is always on and the sensitivity is set to high but it still doesn't activate when I raise my wrist. Can you help please?

  • 92dakotahd Zachary Burcham (@92dakotahd) reported

    Hey @GarminFitness it's frustrating to pay $130 to replace my 645 Music for the 2nd time for the case breaking where the band attaches. It's more frustrating to put my watch model in your support page and that issue is listed real close to the top. For $130 fix the design flaw.

  • LauraPerttula Laura Perttula (@LauraPerttula) reported

    .@GarminFitness @Garmin is there a reason why the "confidence" metric is even in your 5K Garmin Coach plan? Can I just run without you ranking whether you think I'm going to be successful? I do not find it helpful or motivating. I'm a longtime, but slow, runner rebuilding.

  • Shon Shon (@Shon) reported

    @GarminFitness just had a week of “unproductive” runs according to my #fenix6. I discovered that the GPS was slow (15 mins+) to sync on these runs. Throws off V02max. A reboot fixed the watch but please add logic while GPS_sync=false, productivity_rating=false, alert

  • rungapapp RunGap (@rungapapp) reported

    @jedimama @GarminFitness This issue will be fixed in the next update that I expect to reach the App Store within the next few days. In the mean time you can open the workout in RunGap and share it to Garmin a second time to update the title.

  • KrelleC Krestian Muhlig (@KrelleC) reported

    @Vasco360 @GarminFitness I am having the same problem with fenix 6 pro solar. I cant sync anything. I’ve tried to erase my watch from connect and Bluetooth it made worse.

  • Vasco360 Nigel Taylor (@Vasco360) reported

    @GarminFitness is there a problem with Garmin Connect version 4.62? Since installed no Body Battery data & Intensity Minutes doesn’t record Vigorous activity correctly. Fenix 6 Sapphire 24.10

  • Koon2529 🖖✌️😬🤔, **** or Koon? (@Koon2529) reported

    @Garmin @GarminFitness @GarminCycling Many of Edge 530 have problem while connecting with Garmin Connect and Garmin Express #edge530

  • Steve23_G Steve G (@Steve23_G) reported

    @GarminFitness hi guys… noticed my maps are no longer loading in Garmin Connect? Haven’t changed any of the settings and just realised all this weeks block has no maps loaded. Can you pls help?

  • GraemeAllan2 Graeme_75 (@GraemeAllan2) reported

    @GarminFitness Hi, I have a Garmin Approach S62 and the GPS for running and golf is no longer working . Running I get the Wait for GPS screen. Can you please advise on a fix.

  • grumpyolerunner Grumpy Ol’ Runner (@grumpyolerunner) reported

    Hey @GarminFitness - Having issues synching to Connect - just completed a run and it’s not syncing. 5G and phone are fine. A message flashed on Connect about server issues, but quickly disappeared. Any info?

  • tanrunningman K. Wilson (@tanrunningman) reported

    Sucks that many of us are having the same issue, but good to know that we’re not alone so it will likely get fixed soon… I also noticed that as an apple user my run did not update to my Apple health or fitness app either so it is likely a @Garmin @GarminFitness issue.

  • mauimauer Sebastian Mauer 🇪🇺 @maui@m.ix.is (@mauimauer) reported

    I think I fuound a new contender for my alltime list of worst file formats. @GarminFitness's #FIT format is an unfathomable mess, including gems like timestamps against a custom(!) epoch.

  • wilderness2006 Paul Wild (@wilderness2006) reported

    @GarminFitness you should fire all of your software design teams. vivoActive on watch UI terrible. garminConnect iOS app - worse. Decent in 1995 perhaps but unforgivable today.

  • N8_Velo N8_Velo (@N8_Velo) reported

    @GarminFitness the garmin connect app has had the ‘running man’ error for months meaning users can’t access or amend courses. I am moving to Wahoo for better customer service. What on earth explains your incompetence?

  • libraryturner Sandra (@libraryturner) reported

    @leanecaddick @Garmin @GarminFitness Did you find a solution for this? Similar issue here

  • hazelmoon (((Shari Hicks))) (@hazelmoon) reported

    @deabruzo @GarminFitness I had an Active2 and liked it, but it didn't always like my non-samsung phone. Gave it to my mom when I went down the Apple path, and it worked great wi/ her Samsung phone. Alex currently has watch & phone, not sure which model, but he likes it. (I'm happy w/ my iThings!)

  • yugels Yuché Jacobs (@yugels) reported

    @petironmom @ShaneJeremy1 @GarminFitness Sounds like a software issue. Perhaps factory reset and update software.

  • kc9qha Shawn Brown (@kc9qha) reported

    @GarminFitness @Garmin, any closer to getting a fix for the sync to Apple Health? Read in the forums that lots of people having the same issue. Last sync for mine was November 3rd.

  • Epoykun J.Cortez (@Epoykun) reported

    @Garmin @GarminFitness I wish you guys will fix your apple health integration. I’m sick and tired of missing and corrupt activity data. If Strava can do it why can’t you. #EpicFail

  • robertjforrest Bob Forrest, CFP®, CKA (God/man) (@robertjforrest) reported

    @BusinessFamous 50% off @GarminFitness Fenix 6X Pro as a surprise from the Mrs (yet to be delivered) ... unless someone else spent my 25k Amex points on Amazon, in which case I have a problem on my hands

  • SparklyG Auntie of swans 🦢🚲🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿🇺🇦 (@SparklyG) reported

    @GarminUK @GarminFitness hi, please would you help me understand why the 'performance stats' tab/menu has disappeared from Garmin Connect? Thanks 👍