Garmin Connect

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Problems in the last 24 hours

The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Garmin Connect Outage Chart 06/15/2024 16:35

At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Garmin Connect users through our website.

  1. App Crashing (32%)

    App Crashing (32%)

  2. Online Features (24%)

    Online Features (24%)

  3. Website Down (23%)

    Website Down (23%)

  4. Sign in (8%)

    Sign in (8%)

  5. Errors (7%)

    Errors (7%)

  6. Device Failure (6%)

    Device Failure (6%)

Live Outage Map

The most recent Garmin Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
ChinaBeijing Online Features
GermanyHerten Sign in
SpainValencia Website Down
FranceLunéville Website Down
SpainValencia Online Features
United StatesNewark Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • bindian0509 भरत | Bharat | ਭਾਰਤ | بھارت (@bindian0509) reported

    @Garmin Got my vivoactive casing damaged any chance I can get a fix :-( Loved my Garmin since 2018 now it's broken. @GarminFitness @Garmin_India #Garmin

  • tomwwolf tom w wolf (@tomwwolf) reported

    RE:Fitness wearables. I have been a longtime fan of fitness wearables, starting with a @GarminFitness Vivosmart in 2015. By the end of 2016 I had switched to a @Fitbit for two reasons: 1) Multiple broken Vivosmart display failures and resulting replacements, 1/8

  • joechidzik Joe Chidzik (@joechidzik) reported

    @GarminFitness Thanks! This happens when I open the app from the upload notification. So issue occurs within the app

  • KannanPillai18 Kannan Pillai (@KannanPillai18) reported

    @GarminFitness Service in india is very worst for Garmin watch. Jst 4r replacement of dis products it's taking more den 3 months. Thought I hve nt rec'd my product OR any proper feedback on d status of my product 4rm d service center. Then wat is d use of Purchasing dis product.

  • BenEmmons Dr. Ben Emmons (@BenEmmons) reported

    Hello @GarminFitness my forerunner 735xt keeps coming up blank after a run. I just went for an easy run at it had my heart rate over 193 bps somethings wrong with my watch help! #runnerproblems

  • Frazer_LD Frazer Lloyd-Davies (@Frazer_LD) reported

    @randysnachos @GarminFitness @Garmin It's a shambles isn't it? Having problems syncing AGAIN this morning and the only support is 'plug it in' and 'delete & reinstall'. No Garmin. Acknowledge it's broken and actually fix it. Infuriates me further that once a sync has failed that's it, you can't sync that again. 🤬

  • joechidzik Joe Chidzik (@joechidzik) reported

    @GarminFitness Very happy with my VivoActive 4 but for one issue. When an activity appears as complete on my phone, it opens the app right into the activity screen. I expect the back button to go to app homescreen, instead it just closes the all which seems unexpected behaviour

  • dtrageser Derek Trageser (@dtrageser) reported

    @Garmin Update: after a very fast online chat with a very nice customer support agent. I was able to receive a new watch to replace the new broken watch. Thank you @Garmin @GarminFitness for making this right.

  • laryssalaroo Laroo (@laryssalaroo) reported

    @GarminFitness my forerunner 235 is stuck on yesterday. I’ve synced it to my phone, deleted it and repaired it. And nothings working. #help

  • AliciaHopkins Alicia 🥸 (@AliciaHopkins) reported

    @GarminFitness Do you take trade-ins?.maybe you can melt down the Instict I have and make a better product? Otherwise this POS is going in the trash and I'm going back to @polarissports..

  • Michael_Arter Michael Arter (@Michael_Arter) reported

    @GarminFitness 1/2 hi guys . I’m swimming with a Vivoactive 4. Quite often it miscounts a swimming lap - either misses one or adds an additional . I had an Apple Watch for years and this was never an issue. Why doesnt your software include sanity checks .

  • richclever Rich Cleverley (@richclever) reported

    @GarminFitness @Garmin Is Garmin Connect down? Can't get onto the site and my run hasn't synched from my #Fenix5Plus to @Strava

  • JoeMorecroft Joe Morecroft (@JoeMorecroft) reported

    It still fathoms me how buggy @GarminFitness products are and they're still the no. 1 brand for run and cycle tracking

  • Iam_Sujoy Sujoy Chakraborty (@Iam_Sujoy) reported

    @GarminFitness your gps tracking is again an issue. Similar to the one we faced on 1st Jan 21. Please get it fixed.

  • Shirleymlawson Shirley Lawson (@Shirleymlawson) reported

    @GarminFitness 3 support advisors giving contradictory advice, not helpful. Garmin 45s with HR alert not working. Need it to beep if HR >100. Possible or not possible, simple answer please

  • mentalmom76 Amy Whitlock (@mentalmom76) reported

    For those of you with a syncing issue on your Versa 2 since the app update a few days ago, trying to work with @FitbitSupport is a waste of your time. Following is the their final reply and my response. I think I will look at the @GarminFitness #versa2

  • asher_ricky Ricky Asher (@asher_ricky) reported

    @GarminFitness @GarminSA @Garmin Is there any reason why my Garmin Venu won't connect to wifi (010 error)? From research it seems to be an error since 2019 with these devices..?

  • btp34 Brett P (@btp34) reported

    @GarminFitness Very poor planning and insight to have bigger bands available for other devices but not the Forerunner 45

  • shotti_bolchi असुविधा के लिए खेद है 😜 (@shotti_bolchi) reported

    @GarminFitness My vivoactive3’s pedometer isn’t functioning properly. It doesn’t count the steps properly and by that I mean difference of 1k steps in 3.5k steps. I have updated the latest firmware but still no luck. On the other hand while I drive my car it counts steps. Help!

  • zepy32 Zack (@zepy32) reported

    @GarminFitness @Garmin How can one of the biggest selling points of your watches (@Spotify syncing) be completely broken for nearly a year now with no real fix. As someone who just bought one, for that feature I'm pretty annoyed. Not a single reset, reinstall, or restart helps.

  • lankanbyblood lankanbyblood (@lankanbyblood) reported

    @Garmin @GarminFitness I am so disappointed with the Battery Draining so fast on my Vivo Active 3 ! Evenna software update couldn't resolve this problem for me as yet and its been a long time ! Is there anyway that you could help me out with this problem ?

  • hemps23 David Hempsey (@hemps23) reported

    @GarminFitness @StravaSupport I have a Garmin Forerunner 45 which is connected to Strava and should automatically upload runs to Strava. It isn’t doing this. Any ideas? There are posts on the Garmin support page with this issue but remain unanswered. Thanks.

  • richclever Rich Cleverley (@richclever) reported

    @GarminFitness It's back up now. The issue was 2 days ago so you've obviously fixed something since then.

  • randysnachos ihavetwocats (@randysnachos) reported

    @GarminFitness you’ve had a known issue w/ Spotify sync for a year+ and haven’t fixed it? Look on @Garmin message board people so frustrated they’re selling their watches and swearing off your brand forever. I’m so close to doing so myself. What the hell? Get it together

  • MattC72 Matthew Cunningham (@MattC72) reported

    @Mitts1488 @Garmin Sal, I’d rather not, I am (was) very happy with garmin & it’s products up until now, let’s hope they rectify this problem. Customer service is everything. @GarminFitness

  • JWSpider Spider 🕷🇺🇸😷🏃🏻🚴🏻🚣🏻 🍺🇦🇹🇩🇪🇳🇱 (@JWSpider) reported

    @GarminFitness How long has @Garmin Connect been down? Website and app aren't working.

  • PatricePhang Patrice Phang (Bedford) (@PatricePhang) reported

    @GenuinelyJo One last thing...if you decide to get a #Garmin watch, purchase a different band. The plastic/silicon bands #Garmin uses always irritate the skin on my wrist (rash), which was a well known problem with #Fitbits. @Garmin @GarminFitness has yet to address this sufficiently, IMO 😤

  • leedickson9 lee dickson (@leedickson9) reported

    hey @GarminFitness @GarminUK i have ur vivoactive 4 watch. had it about a year now(great watch). but the last 2 days ive been running i come home and sync it with my phone and the map it says i have run is a long way out. any help to fix it would b great thanks

  • rodduke Charger Rod (@rodduke) reported

    @Garmin @GarminFitness how can I find help to cancel watch faces - and payments - where the watch does not work. Sent email. But no help.

  • storr_tom Tom Storr (@storr_tom) reported

    @GarminFitness Hi, my Fenix 6 has stopped pairing with my phone. Bluetooth on phone works with other devices and weirdly the app recognises the watch, just doesn’t complete the connection. Tried turning off and on etc. Can you help please.