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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
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Device Failure (30%)
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App Crashing (19%)
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Website Down (15%)
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Online Features (14%)
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Errors (12%)
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Sign in (11%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Villefranche-de-Rouergue |
Online Features | |
 Kunming |
Sign in | |
 Jurbise |
Online Features | |
 Cardiff |
Online Features | |
 Munich |
Sign in | |
| Audruicq |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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ZiWeng Mak
(@makziweng) reported
@GarminFitness I connect with my iPod Touch right now it work fine. I have tried with other Android still same issue. Both device connected but after I close the app and open again it won't connect anymore. Can check for me my watch is register only with my account? I pair it after Dec 15. DM.
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Rob McKillip
(@rcmckill) reported
@rgierut I can't understand how @GarminFitness can be this bad. They have access to massive amounts of fitness data from millions of users, yet they are unable to track fitness over time? Doing a reasonable job is easy. I also noticed they don't track climbing at all either.
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Marie-Louise Klomp
(@MLKlomp) reported
@GarminFitness Why does my Garmin vivo actif 4 no longer starts automatically walking exercises? There were some SW updates. Can they be the problem? Please let me know!
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Andreas Reininger
(@AndiR3x) reported
@GarminFitness no problem I can imagine what's going on before Christmas.
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Rebecca Barber
(@rebthebarber) reported
@GarminFitness I am having issues with long runs on my Forerunner 35 being corrupted and unable to be uploaded. It's not that old, what may be causing the issue?
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sian jones
(@technoqueen) reported
@GarminFitness @GarminUK Having trouble with a forerunner 735 i purchased, you're customer service has done nothing except give me links to webpages I've already visited and none of the fixes work, now your helpline is down :( #garmin #garminfail
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Jon
(@RunningLikeEh) reported
Ahoy there @GarminFitness My watch has been playing up for the last few days. GPS keeps dropping in and out, elevation is incorrect, miles are measuring long, average pace is wrong. I could go on. Any ideas how to fix this or should I just buy a @PolarGlobal? Over to you x
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Jairam Chandar
(@jairamc) reported
@GarminFitness There did seem to be an intermittent issue yesterday evening. Same login details (I use a password manager) and I was able to login fine today. Thanks anyway.
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Alex Marks
(@ajmarks88) reported
@GarminFitness any ideas on why workouts are not showing on the watch? I've synced my phone to my watch and the workouts don't show on the watch. I've tried all the trouble shooting options etc.
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lucinda melcher
(@LucindaMelcher) reported
@GarminFitness my vivoactive 4s gps isnt working. used to take 30-60 secs to work now keeps saying ' looking for gps' but nothing happens however long i wait. can u help?
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sian jones
(@technoqueen) reported
@GarminFitness Garmin my 735 does not work and your support has been of no help
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Alan Dargan DAD
(@dargie30) reported
@GarminFitness hey, can anyone help my wife's vivoactive 4s keeps switching off during activities. Tried your tech support and they won't answer the question and just Keep fobbing us off. Can anyone help the watch is only 10 months old. #garmin #pleasehelp
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Rebecca Barber
(@rebthebarber) reported
@GarminFitness Yes, alas, I just updated it before this run, so I don't believe that's the issue.
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ZiWeng Mak
(@makziweng) reported
@GarminFitness I connect with my iPod Touch right now it work fine. I have tried with other Android still same issue. Both device connected but after I close the app and open again it won't connect anymore. Can check for me my watch is register only with my account? First pair after Dec 15. DM.
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ZiWeng Mak
(@makziweng) reported
@GarminFitness I connected with my iPod Touch it work fine. I have tried with other Android still same issue. Both device connected but after I close the app and open again it won't connect anymore. Can check for me my watch is register only with my account? First pairing is after Dec 15. DM.
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Dhiman Kumar
(@DhimanDotKumar) reported
@andyact @Garmin_India @GarminFitness Looks like someone has broken Eluid Kipchoge under 2 hours, 42 K marathon record.
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Colleen
(@ColleenRunsPa) reported
Is there an issue with @GarminFitness Garmin Connecf? My sleep hasn’t been syncing like it always does. Google isn’t helping.
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Prof Brendan Godley
(@BrendanGodley) reported
I wonder how I get @Garmin @GarminFitness help. System isnt working for me but cant find a helpdesk.
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Wilson Adams
(@WilsonAdams_) reported
@GarminFitness Connect app is held back so much by poor UI design. So much potential but such a pain to navigate.
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Joseph Kim
(@joeyjkim_) reported
@Garmin @GarminFitness please allow the connect app to analyze data from devices while offline. A lot of military folks use your product in areas where network access is restricted and it makes your mobile apps completely obsolete
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Nosh
(@NotSoPoshNosh) reported
@GarminFitness did the WiFi connection issue ever get resolved for vivoactive 3? Frustrating to not be able to download new music
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Coreen Tossona
(@ctmarcom) reported
@GarminFitness I have the Forerunner 45S, love the watch but it unsyncs w/my phone all the time & I have trouble resyncing. Any solutions? I have an iPhone SE but it did the same w/my previous phone too.
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BarefootJax
(@BarefootJax) reported
Is #garminconnect down? Device connected to iPhone & synced but not downloading run data. @GarminFitness @GarminUK @garminconnect
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Peter Smith
(@Petesmith66) reported
I swear @GarminFitness spends more time down than actually working
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ZiWeng Mak
(@makziweng) reported
@GarminFitness I think is my phone's bluetooth issue. I will try different phone and my iPod Touch to connect again. Thanks for your replies.
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Beaver
(@NCGal333) reported
@Garmin @GarminFitness Why all of a sudden would my Vivosmart HR+ revert to 0 on the steps counter? It is now officially annoying! Any help is appreciated, never had any trouble til this week and it keeps resetting to 0.
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Marga
(@whakkee) reported
@GarminFitness I wrote “the status page wrongfully says there’s no problem”, so of course you don’t see a problem there. Also, there was a problem *yesterday*. I wore that 22 hours ago. There’s no problem now, or at least not for me.
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Coreen Tossona
(@ctmarcom) reported
@GarminFitness Thx for responding! The main problem is it disconnects all the time, seemingly for no reason, then I have to take many steps to get it to connect again. Is it the app or the watch that’s glitchy? And is there a solution?
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Montana Ross
(@PrettyLilMudder) reported
from
St. Petersburg, Florida
@MDRunning @PROCompression and @GarminFitness have excellent customer service! I've worn their products for years and have never had one issue with either company!!
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H. Christensen
(@ghostandtape) reported
@wahoofitness your app was the best thing about you guys in the beginning. The actual device ( Roam) was always a poor sub for Garmin. Now your app has turned to shite I might as well go back to @GarminFitness