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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
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App Crashing (32%)
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Website Down (27%)
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Device Failure (16%)
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Online Features (12%)
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Sign in (8%)
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Errors (7%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Clermont-Ferrand |
Website Down | |
 Omaha |
Errors | |
| Monument |
Online Features | |
| Brie |
App Crashing | |
| Le Mans |
App Crashing | |
| Clermont-Ferrand |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Mollyface
(@aggiemole) reported
Can @fitbit fix their chargers? ffs, they cost 20 dollars and cannot last more than a few months. brb, gonna look at @GarminFitness 's website
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III
(@Faroonia) reported
@Garmin @GarminFitness I love my watch, I truly do. But how the hell did I reach my stair goal for the day while going 35mph down the road in my drivers seat? I paid too much for this watch to have so many inconsistencies.
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Meryl Winslow
(@MerylWinslow) reported
@Garmin @GarminFitness so glad I bought a new watch only for it to work worse than my last one. Thing is a damn lemon… can’t hold a charge for **** - drops 30% in a day
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this old crow corvid 19
(@Corvid189592286) reported
@GarminFitness my HR monitor is showing some crazy numbers after a battery change. I’ve checked it alongside another device and it’s showing double my testing HR. Can we fix this?
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Truth can't be long hidden
(@ScienceTrained) reported
@GarminFitness @ChptIII Garmin is a piece of **** company. I bought a Fenix 6X Pro Solar just 16 months ago, went for open water dive, didn't go below 6 feet. It's dead now. Garmin refuse to provide to new replacement. They are saying they will give me used one. Never buy Garmin
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Truth can't be long hidden
(@ScienceTrained) reported
@GarminFitness Garmin is a piece of **** company. I bought a Fenix 6X Pro Solar just 16 months ago, went for open water dive, didn't go below 6 feet. It's dead now. Garmin refuse to provide to new replacement. They are saying they will give me used one. Never buy Garmin
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Jennyv♥️ 🇺🇸♥️
(@VincentJenny) reported
@GarminFitness @___Danno Garmin has an outage right now. What's going on?
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Fulford Pro Shop
(@fulfordproshop) reported
@GarminFitness I’m struggling with my Garmin forerunner 645 music. I keep getting an error code 502 when I press for music?
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Richard Exley
(@DrRichEx) reported
As expected @GarminFitness maintains silence on the @garminconnect server outage. Do they have a social media team?
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Juhani Lehtimäki, Слава Україні
(@lehtimaeki) reported
@EsteveAguilera @GarminFitness Oh I now remember why I have left a 1 star review 5 years ago for MyFitnessPal.. they make you go through the account setup a the way, have no Google login.. and then at the very end force you into a subscription.. very dodgy business practice:( I think I want to pay for this :(
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Danno
(@___Danno) reported
@GarminFitness Is Garmin Connect having known issues? We had a power outage last week but now I cannot upload my running data to Garmin Connect even though data is stored inside my watch (F-15)
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Adam Paciorek
(@AdamPaciorek) reported
Is the Connect app down? @GarminFitness @Garmin
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KerAboutDemocracy
(@AboutKer) reported
It is amazing to me how wonderful the customer service is at @Garmin @GarminFitness ! Within minutes of having an issue with my watch, they've resolved the problem. Refreshing when companies care about their customers! #bestcustomerservice
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Steve_382
(@Steve_382) reported
@GarminFitness And of course the server is down again. You know if it weren't for Connect no one would buy your watches. They would just buy the Apple watch.
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Shweta Jain
(@sjainshweta) reported
@Garmin @GarminFitness @GarminUK My watch won't pair with my phone, contacted your chat centre twice to no avail .... The guy gave me instructions to repeat what I had already done like 5 times- which didn't help at all Can you please help me here?? #disappointed
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Stephen Martin
(@smmartin330) reported
@GarminFitness @Garmin We found a Fenix 5, powered on and working but with low battery, washed up on a beach in Hilton Head. Can you help us track down the owner by serial so we can return it?
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GeWilli
(@Ge_Willi) reported
@JohnnyCRockets @Garmin @GarminFitness I'd be all in with a slightly larger head unit if that space was used for photovoltaics. Would be pretty revolutionary for long events, could really help with range anxiety.
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Neil Owen
(@Neil1Owen) reported
@GarminFitness I’ve not had any issues importing a GPX file until today. Is there an issue with importing currently?
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Jarek Potiuk
(@jarekpotiuk) reported
@wpp_4 My sister got a 50th birthday present today Garmin watch, and why oh why it does not work during unpacking ? @Garmin @GarminFitness #down #garmin #worstpossibletimeforserverdown
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Miss K
(@MissKarebe) reported
@GarminFitness what's going on with the app?? I can't upload my workout just my steps. Is this just an issue on the African market? Other friends have the same problem #globalrunningday
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Kelly (she/her)
(@KellyKnowsAll) reported
Me: Wake up at 4:30 and hit the gym hard. Get home, get the toddler up and ready, hustle, chug some coffee, sit down at my computer to get started with my job, already exhausted. My @GarminFitness watch: Time to get up and move! No, no Garmin, you know what?!?! 😡
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Luke Kains
(@lukekains89) reported
@GarminFitness So far I've seen it once. I don't think it's a major issue (I was being a little snarky/sarcastic). I do appreciate the awesome customer service though! Another fantastic reason to buy Garmin fitness trackers 💪
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T. Eugene Day
(@EugeneDayDSc) reported
@GarminFitness Having a disruptive notification that cannot be disabled is a shocking bad design choice.
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Walker James
(@WalkerJ67835796) reported
@james_run_james @GarminUK @GarminFitness SAM_TECH02 on Instagram can fix this within some sec the customer service here are annoying
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new JiminyPanoz(tweet)
(@JiminyPan) reported
. @GarminFitness Android App is completely unable to load content after the latest outage here – it gets an error every 2 seconds trying to do so.
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Bobby Grangier
(@bgrangier) reported
@Garmin @GarminFitness I’ve sent a DM about a customer service issue. Phone line wasn’t much help. Can someone please check into this for me? Much appreciated!
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Lalita
(@LLAmos) reported
@GarminFitness When will the outage be revolved?
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T. Eugene Day
(@EugeneDayDSc) reported
@GarminFitness The Fenix 5 did not have this problem, and it makes me want to switch to a new brand. Turning off "smart notifications" doesn't fix it, and the instructions you gave above are not followable, as there is no option "physiological metrics" when I hold down Menu.
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D.R.Evans
(@davheavenz) reported
@GarminFitness is down more times than its up!
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Truth can't be long hidden
(@ScienceTrained) reported
@NCrunnerjacky @GarminFitness Garmin is a piece of **** company. I bought a Fenix 6X Pro Solar just 16 months ago, went for open water dive, didn't go below 6 feet. It's dead now. Garmin refuse to provide to new replacement. They are saying they will give me used one. Never buy Garmin