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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
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App Crashing (38%)
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Website Down (30%)
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Online Features (16%)
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Errors (6%)
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Device Failure (6%)
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Sign in (5%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Somerville |
Website Down | |
 Buchholz in der Nordheide |
Device Failure | |
 Zürich |
App Crashing | |
| Medford |
App Crashing | |
 Creil |
App Crashing | |
 San Martín de Valdeiglesias |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Susie Corby
(@Sue_C_Snowflake) reported
@GarminFitness Hi, my forerunner 735tx hasn’t picked up GPS for past month regardless of searching for signal when outside. When reset date reverts to end Jan/ start of Feb. All current activates show on Feb. App on iPhone is fully up to date - any suggestions on how to fix?
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Mark Elvin
(@sscmark) reported
@GarminUK @GarminFitness when will you fix the Venu 2 problems where it doesn't vibrate when you reach your goal?
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Boston Pancake
(@BostonPancakes) reported
@GarminFitness @GarminFitness @garminconnect down again today. Any info would be appreciated. #hacked?
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🛌
(@1brwn) reported
@GarminFitness Hello, today I finally switched to Garmin from a brand that rhymes with Tidbit. One question, is it possible to select w/c apps push notification to the watch? ie. I don't want to get notifs from FB on my *watch* but I'd still want to get them on my *phone*. Help?
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Charlie Boyle
(@charlieboyleaus) reported
@GarminFitness is there a known issue at the moment with the iPhone app. It keeps crashing when I try to go into workouts to create a new on.
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Shivam Parikh
(@ShivamParikh) reported
@OscarMiles262 @GarminFitness The issue I’ve found with many non-garmin faces is that they suck out the battery life.
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Kholofelo Lek Molokomme
(@phyblo) reported
@sheldonjos @GarminFitness Shello its a problem and i blame the food😝😝😝😝
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MyzoneMoves
(@MYZONEmoves) reported
@Ryan_Dsouza_ @whoop @GarminFitness Hi Ryan, those troubleshooting steps will help diagnose the issue to the strap or the module. They can also provide user tips or check on your warranty! Please DM if you have further questions.
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Boston Pancake
(@BostonPancakes) reported
@GarminUK @GarminFitness @garminconnect down again today. Any info would be appreciated. #hacked?
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NIK VENTURE
(@NIK_VENTURE) reported
@GarminFitness Thanks! Without a status you wonder if the problem is with your router or something local.
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jack micholic
(@J_Marv23) reported
To all my @GarminFitness people— I just connected my Strava account to my Garmin Connect, logged in on Strava and synced my account, but my workout from a few hours earlier isn’t showing up on my Strava feed. Help? Advice?
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Meghan Couture
(@MeghanCouture) reported
I wish I could tell my @GarminFitness watch that I am injured so it can stop making me feel bad about myself.
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Brent C. Wilson
(@MrWilson) reported
@GarminFitness I always complete my run, then add whatever shoes I wore. But I don't think that's where the problem lies. EVERY shoe I've ever tracked shows zero miles. That's many thousands of miles logged to a few dozen shoes that just *poof* disappeared.
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Greg Starr
(@GreggieStarr) reported
@wahoofitness any update on ticket #1409064 ? Just too many tech issues with Rival.. My @GarminFitness Fenix never gave any trouble..
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Damien
(@EzCr42) reported
@frank_k_p @GarminFitness All Time the same ****...
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Darcy Totten
(@Miss_Mausie) reported
Okay. It’s been a week. I can’t sign in to my @Garmin app, can’t get customer support on the website, have tried about ten different fixes found in group chats, uninstalled and reinstalled and what is even happening anymore?! This is so frustrating!!! @GarminFitness
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john klacynski
(@JohnKlacynski) reported
@GarminFitness Volume adjustment is not working on my venue 2. Yikes I’m using Spotify app
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OnionWeed
(@OnionWeed) reported
@gsvalentine @GarminFitness same here. glitch earlier today (~10-11am Melbourne time). Now unable to get to garmin connect to check my stats.
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Mat Sherlock
(@matsher75) reported
Me again @GarminUK @GarminFitness @Garmin Any progress on fixing the accuracy issues with my #Fenix6S that I highlighted last October? Issue raised 16/10/21 (160 days ago) Data you requested for testing shared 13/02/22 (40 days ago) PLEASE HELP!! ALL MY STATS ARE OUT!!
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MyzoneMoves
(@MYZONEmoves) reported
@Ryan_Dsouza_ @whoop @GarminFitness Hey Ryan! Sorry to hear your device is no longer tracking your HR accurately! Have you been able to contact Support through "help" in your mobile app?
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Emperor Goblin
(@Emperor_Goblin) reported
During the #cherryblossom10mile race this morning, I stopped at the beer and Oreos table around mile 8 and my @GarminFitness watch thought I fell down and tried to alert emergency contacts. I guess I did stop pretty suddenly.
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Eric J Saunders
(@ericjsaunders) reported
@garmin is there a way to not count warmup and cool down times towards your pace? This is not a good indication of my true effort. @GarminFitness
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Paul Thexton
(@PThexton) reported
Hey @Vitality_UK , is activity syncing from @GarminUK @GarminFitness broken again? I've done three 8 point worthy activities this week and none of them have synced in to the member zone, leaving me on 0 points for the week.
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Gordon S Valentine
(@gsvalentine) reported
@GarminFitness any ideas why the Garmin Connect website and app are NOT working?!?!?
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JLG
(@The_Jaret) reported
@GarminFitness is there an issue with arm hair and Venu HR accuracy ? I’m finding it useless although my 6 yr old HR seems to track ok.
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Ken Stitt
(@kenstitt) reported
@garminconnect still down!?! #garmin #garminconnect #garminfitness
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Meredith Lloyd
(@MrMLloyd) reported
from
Camberwell, England
HELP! Has anyone seen my @GarminFitness @garmin @GarminUK charger? I saw it yesterday I could swear! 🤬
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Robert Razavi
(@RobertRazavi) reported
@Garmin @GarminFitness Ticket since March 23 <Ref:21549602K1> <Q#:1002452> for malfunctioning Forerunner 945. Was helped bigly but communication has ceased, not sure why? Please help! No reply to email anymore, was supposed to get basemap file, never received! Please action Thx
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Todd Tyrtle 🇺🇦
(@ToddTyrtle) reported
Hey @PolarGlobal - I've had a V800 for a long time now and your support for Android phones has become nonexistent and your USB connection is buggy too. I loved this watch but without good support it's @GarminFitness for me next time.
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Siphesihle Dlamini
(@SipheLDlamini) reported
from
Hazyview, Mpumalanga
@RushNdoda @GarminSA @GarminFitness Mina I used Super Glue.. never had a problem since🤞🏾