Garmin Connect

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

Problems in the last 24 hours

The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Garmin Connect Outage Chart 06/07/2023 02:10

At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Garmin Connect users through our website.

  • Website Down 23.81% Website Down
  • App Crashing 20.83% App Crashing
  • Online Features 18.45% Online Features
  • Errors 13.69% Errors
  • Sign in 11.90% Sign in
  • Device Failure 11.31% Device Failure

Live Outage Map

The most recent Garmin Connect outage reports came from the following cities::

Loading map, please wait...
SpainMollet del Vallès Online Features
United KingdomWednesbury Device Failure
CanadaMontréal Online Features
FranceIssy-les-Moulineaux Website Down
ColombiaBogotá Online Features
FranceAngliers Website Down

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:
  • robinruns912 robin (@robinruns912) reported

    Have had my @GarminFitness for less than 2 months and the GPS is not working. So completely frustrated.

  • markymarc70 Marc Acosta (@markymarc70) reported

    @GarminFitness @Garmin I think I messed up the settings on my Forerunner 230. When running, it used to tell me which mile I was at. Mile 1, Mile 2, etc. Now it just tells me when I’ve completed a mile but not how many. It also used to alert me at each 5K. Can you help?

  • pmcginley10 Patrick Mc Ginley (@pmcginley10) reported

    @DanWeeksMusic @GarminFitness I must invest in one, my Samsung galaxy watch is ****, wont sync with strava, cant download playlists from spotify so you end up going for a run with the phone still in your pocket, which is exactly why I bought a smartwatch...

  • markymarc70 Marc Acosta (@markymarc70) reported

    @GarminFitness @Garmin I think I messed up the settings on my Forerunner 230! When running, it used to tell me which mile I was at. Mile 1, Mile 2, etc. Now it just tells me when I’ve completed a mile but not how many. It also used to alert me at each 5K.. Can you help?

  • StevenKJohnson Steve Johnson (@StevenKJohnson) reported

    @53viroqua @Garmin @GarminFitness That may be the problem. Feels like two incompatible systems, neither one all that good on its own, forced to talk to each other. Simple drag n' drop is so much better

  • jedrekjanek Jędrek (@jedrekjanek) reported

    @GarminFitness hey, is there any global issue with the app? Watch is connected to the phone, but on the main page I see only pulse tab. No calories, no activities, no average steps and so on...

  • espanol416 🇨🇦🇨🇦⚔️Sebastian⚔️🇨🇦🇨🇦 (@espanol416) reported

    @GarminFitness Just got a garmin watch and the app says it’s there’s problem and won’t open up...? Is the server down ? Says try again later .. been all day FYI

  • _Loryat Loryat (@_Loryat) reported

    @YourDevastator @GarminFitness She does look sick of my ****.

  • markymarc70 Marc Acosta (@markymarc70) reported

    @GarminFitness @Garmin I think I messed up the settings on my Forerunner 230. When running, it used to tell me which mile I was at. Mile 1, Mile 2, etc. Now it just tells me when I’ve completed a mile but not how many. It also used to alert me at each 5K.. Can you help?

  • chiragchaplot Chirag Chaplot (@chiragchaplot) reported

    @Garmin @GarminFitness hey guys, I just purchased the #Fenix6Saphire on Monday. The step tracker is horribly off. Without moving even 500 m it says I have covered 5500 steps. I think it’s broken. Please help.

  • iRollo David Rollo (@iRollo) reported

    @GarminFitness I’ve lost one of my Fenix 6 Pro watch band springs. I emailed you, yet no response… I need a replacement watch pin… can you help me get one?!#replacementparts

  • runtommcquain Tom McQuain 🌮❤️ (@runtommcquain) reported from Parkersburg, West Virginia

    @StravaSupport help!! My @GarminFitness watch tonight showed an elevation gain of 1614 ft, Strava said 400. My friend who ran the same run as me his elevation game was 1216 ft and Strava cut part of his run out also but I should be at least 1,216 if you think about it .....

  • annaironside Ironside (@annaironside) reported

    @eyesofthejackal @fitbit @GarminFitness LOL I FEEL YOU ON THAT POINT. I wear this thing and input all this info so I can TRACK DATA. I haven't had issue with my Garmin missing things, except sleep data occasionally.

  • markymarc70 Marc Acosta (@markymarc70) reported

    @GarminFitness Unfortunately that didn’t help me. Can you provide additional help?

  • OliverN28814071 Oliver Newton (@OliverN28814071) reported

    @GarminFitness my phone and fenix 5 won't sync. I have Bluetooth on both devices and have switched off and on again etc. Is there an issue?

  • hcir69todd Todd Rich (@hcir69todd) reported

    @GarminFitness 2/2, so, my expensive Instinct Solar is really functioning like my old Timex w a GPS. Trouble shooting on the website does nothing to fix the problem. I just can’t trust this device which is sad bc it looks great.

  • espanol416 🇨🇦🇨🇦⚔️Sebastian⚔️🇨🇦🇨🇦 (@espanol416) reported

    @GarminFitness This worked for me thanks ! Not sure why the app was down but yeah it seems be fine now.

  • petermcarey pmc (@petermcarey) reported

    relatively new Garmin 830... $ down the drain! @Garmin @GarminFitness

  • WinnerNTraining EMGlotfelty (@WinnerNTraining) reported

    Thank you @GarminFitness for the #Forerunner645 because even when it tells me my performance is -5 at the start of the race, I don’t let it get me down and remember it also told me I had my highest ever VO2 max going into the same race.

  • Dom_OD Dominic (@Dom_OD) reported

    @Garmin contacted Garmin Support regarding my 64sx GPS and had no response. Can you help? @GarminOutdoor @GarminFitness

  • ZCallanan Zeke Callanan (@ZCallanan) reported

    @GarminFitness @Garmin Hi! My Forerunner 35 - which I love! - stopped working normally. The power buttons and exercise buttons no longer function! Please help? DM me?

  • GRACIEMANSI0N will (@GRACIEMANSI0N) reported

    @GarminFitness I hope this issue isn’t indicative of the performance of your products…also, is weightlifting still categorized as “other” under activities?

  • iglesiasdiaz Ainhoa Iglesias Díaz (@iglesiasdiaz) reported

    For almost 4 months I have been trying to get @Garmin to fix the issues I have with my Forerunner 935. 4 months later and they have not fixed the issue and have not offered a reasonable solution. Terrible customer service #garmin @GarminFitness

  • GRACIEMANSI0N MR PORTER IS A HUGE FRAUD (@GRACIEMANSI0N) reported

    @GarminFitness what a moron. you didnt put together ****. you're like a mentally delayed child trying to glue magnets together. freaking pathetic POS. Everyone knows your watch is absolute ****, stop trying, your product sucks, you live like its 1990. go F yourself

  • Meggzbeth Meggz* (@Meggzbeth) reported

    @GarminFitness the past week my pace data sporadically displays when I run. Any ideas how to fix this?

  • thewharrier Chris Wharrier (@thewharrier) reported

    @GarminFitness @GarminUK I’m trying to create a Garmin connect account but unsuccessful. I have tried via the App and directly on connect website but nothing doing! Help!!

  • richell76 Richell (@richell76) reported

    @GarminFitness I’m having to soft reset my vivosmart 4 every few days to get my body battery to report correctly. Otherwise it only goes up and down about 15pts from 0.

  • Northcoastpaul Paul (@Northcoastpaul) reported

    @GarminFitness Hey folks. Trying to create a Garmin Connect account and it keeps coming to an error page and wont let me create an account

  • eyesofthejackal eyesofthejackal (@eyesofthejackal) reported

    Does anybody make an Android compatible smart/fitness watch that isn't a steaming pile of ****? Never had a @fitbit device last longer than a year - and my current @GarminFitness device decides at least once/week that my mid-workout HR is in the 50 BPM range (it isn't).

  • jdeamattson Jordan Dea-Mattson (@jdeamattson) reported

    Hey, @Garmin @GarminFitness how about giving me the ability to directly log Floors. Battery died and device did not count all the steps I did. My streak was broken…