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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Garmin Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Garmin Connect. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Garmin Connect users through our website.
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App Crashing (35%)
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Website Down (25%)
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Online Features (20%)
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Errors (9%)
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Device Failure (6%)
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Sign in (5%)
Live Outage Map
The most recent Garmin Connect outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Richmond Hill |
Errors | |
 Zaragoza |
Errors | |
 Braşov |
App Crashing | |
| Madrid |
App Crashing | |
| Québec |
Device Failure | |
| Castelldefels |
App Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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djdeedle
(@djdeedle) reported
@clivewalker Here is some information on what is happening with @GarminFitness and others' GPS. It seems they are working on a fix.
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Arpan Goenka
(@goenka_arpan) reported
@GarminFitness never ever buy Garmin Venu sq. Oxymeter is worst. It is not even near to actual figure
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Tacx Support
(@TacxSupport) reported
@nuebelm @GarminFitness We are sorry to see that you have this issue. Can you tell us what your ticket number is of the email that you have send?
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lucinda melcher
(@LucindaMelcher) reported
@GarminFitness my vivoactive 4s gps isnt working. used to take 30-60 secs to work now keeps saying ' looking for gps' but nothing happens however long i wait. can u help?
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ZiWeng Mak
(@makziweng) reported
@GarminFitness I want make a feedback regarding this. Please help me suggest enable turn off sleep time in setting and auto sleep detection including nap in future software update to technicians team for all model available.
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Dr. Joseph Lorenzo Hall
(@JoeBeOne) reported
@GarminFitness @Strava Hi, is there currently an issue with Strava-Garmin integration? I can't seem to get Strava routes to sync to Garmin Connect (worked yesterday and have tried everything)
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Jeff Goold
(@iCowboys60) reported
@GarminFitness CPE expired on my 245. Is there a fix coming? Thanks.
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ZiWeng Mak
(@makziweng) reported
@GarminFitness I connect with my iPod Touch right now it work fine. I have tried with other Android still same issue. Both device connected but after I close the app and open again it won't connect anymore. Can check for me my watch is register only with my account? I pair it after Dec 15. DM.
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Montana Ross
(@PrettyLilMudder) reported
from
St. Petersburg, Florida
@MDRunning @PROCompression and @GarminFitness have excellent customer service! I've worn their products for years and have never had one issue with either company!!
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Arup Vidyerthy
(@foobarbaz77) reported
@GarminUK @GarminFitness - having trouble with Strava live segments not working on Edge 830 after upgrading to v7. Does this feature only work on Strava routes synced to Garmin? Or do starred and enabled Stava segments show up on routes made on Connect?
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Nate
(@Natebrogdon) reported
@GarminFitness Hey! So, I got it to upload. However, it shows up as a custom workout, but doesn’t give me credit for part of my Garmin Coach plan. I’m afraid it may have screwed up my progression. Any ideas? And, thanks for the help, despite my snark. HNY!!!
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Rod Wallace
(@rodtheplodNo9) reported
@GarminFitness do you have a help line that can chat via twitter? I have been losing activities and it is getting to be a bit annoying.
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Henry Weeks
(@weeksie1979) reported
13703 average steps per day for the year with 15158 average for the lockdown months. Really pleased to have had @GarminFitness and @Strava to help motivate me!
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Scott Kennedy-Lount
(@LountScott) reported
@GarminFitness is there a problem with the Goal feature? Mine is showing Null Days for all goals and not registered walks, although other parts of the application are working. Today was the first day for the year of goals. Anyone else had the same issue?
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sian jones
(@technoqueen) reported
@GarminFitness Garmin my 735 does not work and your support has been of no help
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ZiWeng Mak
(@makziweng) reported
@GarminFitness I connected with my iPod Touch it work fine. I have tried with other Android still same issue. Both device connected but after I close the app and open again it won't connect anymore. Can check for me my watch is register only with my account? First pairing is after Dec 15. DM.
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Mark Poulton
(@MarkPoulton8) reported
@GarminUK @GarminFitness i want to get a new fitness tracker but why should i stick with Garmin? My vivosmart hr+ is now looking very knackered and my first one Forerunner 305 stopped working with Connect. Garmin offered NO help when this happened so maybe look for a better comp
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Brent Reilly
(@brentreilly) reported
@GarminFitness is there something going on with gps right now? Maps for today and yesterday have been bad off.
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Zoti
(@szzoti) reported
@mighty_gadget @GarminFitness @GarminUK So far, your article help the most relevantly. Waiting longer for GPS position seems to be a workaround. (it's not easy for those without a map on the watch)
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Alex Marks
(@ajmarks88) reported
@GarminFitness any ideas on why workouts are not showing on the watch? I've synced my phone to my watch and the workouts don't show on the watch. I've tried all the trouble shooting options etc.
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Martin
(@mrviste) reported
@GarminFitness «Expired CPE» on Fenix 6 pro solar. Way off GPS tracking since January 1. Tried sync with Express and Connect, and reboot. Any fix soon?
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Prof Brendan Godley
(@BrendanGodley) reported
I wonder how I get @Garmin @GarminFitness help. System isnt working for me but cant find a helpdesk.
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Wilson Adams
(@WilsonAdams_) reported
@GarminFitness Connect app is held back so much by poor UI design. So much potential but such a pain to navigate.
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ZiWeng Mak
(@makziweng) reported
@GarminFitness I think is my phone's bluetooth issue. I will try different phone and my iPod Touch to connect again. Thanks for your replies.
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Feralina Cat
(@FeralinaCat) reported
@FitbitSupport Thanks for absolutely nothing! Not only did you not solve my problem with your product but, the chat session was abruptly ended! Any @GarminFitness reps out there want to sell me on your device over @Fitbit 😡🤬😡
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ⓇⒼ③
(@RobertGerrard) reported
Anyone on here uses Garmin smart watches, I’m interested in knowing your thoughts? I’ve had mine just over a year & it seems just to gone to ****.... @Garmin @GarminFitness @garminau
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Angelos Tzelepis
(@AngelosTzelepis) reported
@millierossman @GarminFitness @Garmin I've never had anything this bad though. And my chest is too big for most straps to be wearable. I do have one though. I'll try tomorrow.
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ZiWeng Mak
(@makziweng) reported
@GarminFitness I connect with my iPod Touch right now it work fine. I have tried with other Android still same issue. Both device connected but after I close the app and open again it won't connect anymore. Can check for me my watch is register only with my account? First pair after Dec 15. DM.
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sian jones
(@technoqueen) reported
@GarminFitness @GarminUK Having trouble with a forerunner 735 i purchased, you're customer service has done nothing except give me links to webpages I've already visited and none of the fixes work, now your helpline is down :( #garmin #garminfail
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s k o t t
(@skottdaltonic) reported
@Garmin is your app broken again? @GarminFitness