Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 5
Barcelona, Catalunya 3
Madrid, Comunidad de Madrid 3
Brasília, DF 2
Bogotá, Distrito Capital de Bogotá 2
Alicante, Comunitat Valenciana 2
Marseille, Provence-Alpes-Côte d'Azur 2
New York City, NY 2
Lyon, Auvergne-Rhône-Alpes 2
Amsterdam, nh 2
Crawley, England 1
Bailén, Andalucía 1
Valencia, Comunitat Valenciana 1
Somerville, MA 1
Buchholz in der Nordheide, Lower Saxony 1
Zürich, ZH 1
Medford, NJ 1
Creil, Hauts-de-France 1
San Martín de Valdeiglesias, Comunidad de Madrid 1
Lochristi, Flanders 1
Málaga, Andalucía 1
Maquinista Savio, BA 1
Santa Cruz de Tenerife, Canary Islands 1
Pessac-sur-Dordogne, Nouvelle-Aquitaine 1
Lucena, Andalucía 1
Quito, Provincia de Pichincha 1
Romans-sur-Isère, Auvergne-Rhône-Alpes 1
Blumenau, SC 1
Feucherolles, Île-de-France 1
Bad Camberg, Hessen 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • canonshooter17 Aaron McLachlan (@canonshooter17) reported

    @MsBehavior @GarminFitness @MyFitnessPal Not working for me either this weekend.. somethings up..

  • ShivamParikh Shivam Parikh (@ShivamParikh) reported

    @OscarMiles262 @GarminFitness The issue I’ve found with many non-garmin faces is that they suck out the battery life.

  • CALCocoReads Corinna 💚🌈 (@CALCocoReads) reported

    @karriesoo @GarminFitness @BMOVanMarathon Oh ****! I hope it works with the reset!

  • RevMacTO Andrew MacDonald (@RevMacTO) reported

    @Garmin @GarminFitness I keep getting emails telling me to sign in to my account or it will be deleted. I have signed in. Several times. Are these emails legit? And if so, what magical way must I sign in so that my account is not deleted?

  • The_Jaret JLG (@The_Jaret) reported

    @GarminFitness is there an issue with arm hair and Venu HR accuracy ? I’m finding it useless although my 6 yr old HR seems to track ok.

  • RobertRazavi Robert Razavi (@RobertRazavi) reported

    @Garmin @GarminFitness Ticket since March 23 <Ref:21549602K1> <Q#:1002452> for malfunctioning Forerunner 945. Was helped bigly but communication has ceased, not sure why? Please help! No reply to email anymore, was supposed to get basemap file, never received! Please action Thx

  • NIK_VENTURE NIK VENTURE (@NIK_VENTURE) reported

    @GarminFitness Thanks! Without a status you wonder if the problem is with your router or something local.

  • MYZONEmoves MyzoneMoves (@MYZONEmoves) reported

    @Ryan_Dsouza_ @whoop @GarminFitness Hey Ryan! Sorry to hear your device is no longer tracking your HR accurately! Have you been able to contact Support through "help" in your mobile app?

  • caride_andre André Caride (@caride_andre) reported

    @GarminFitness When garmin will fix the bug on Fenix 6x pro? The animated workout don't work!

  • georgev27 Ⓜⓘⓝⓓ ⓣⓗⓔ Ⓖⓐⓟ (@georgev27) reported

    @Garmin @GarminFitness a heads up that you were changing the heart rate widget in Connect would have been nice instead of the time I wasted trying to figure out what my issue was.

  • ToddTyrtle Todd Tyrtle 🇺🇦 (@ToddTyrtle) reported

    Hey @PolarGlobal - I've had a V800 for a long time now and your support for Android phones has become nonexistent and your USB connection is buggy too. I loved this watch but without good support it's @GarminFitness for me next time.

  • MrMLloyd Meredith Lloyd (@MrMLloyd) reported from Camberwell, England

    HELP! Has anyone seen my @GarminFitness @garmin @GarminUK charger? I saw it yesterday I could swear! 🤬

  • luke_beatty LUKE BΞATTY (@luke_beatty) reported

    My @wahoofitness Roam has stopped taking a charge. Their customer support is garbage. Going to switch to a @GarminFitness Edge or @hammerheadrides Karoo... What's the move? #powermeter #gps

  • Emperor_Goblin Emperor Goblin (@Emperor_Goblin) reported

    During the #cherryblossom10mile race this morning, I stopped at the beer and Oreos table around mile 8 and my @GarminFitness watch thought I fell down and tried to alert emergency contacts. I guess I did stop pretty suddenly.

  • ericjsaunders Eric J Saunders (@ericjsaunders) reported

    @garmin is there a way to not count warmup and cool down times towards your pace? This is not a good indication of my true effort. @GarminFitness

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