Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 3 |
| Blackburn, England | 2 |
| Lyon, Auvergne-Rhône-Alpes | 1 |
| Strasbourg, ACAL | 1 |
| Milhaud, Occitanie | 1 |
| Saintes, Nouvelle-Aquitaine | 1 |
| Cugnaux, Occitanie | 1 |
| Peace River, AB | 1 |
| Cuers, Provence-Alpes-Côte d'Azur | 1 |
| Le Havre, Normandie | 1 |
| Chepstow, Wales | 1 |
| Marriottsville, MD | 1 |
| Deyvillers, ACAL | 1 |
| Genève, GE | 1 |
| Glasgow, Scotland | 1 |
| Albi, Occitanie | 1 |
| Darmstadt, Hessen | 1 |
| Pisa, Toscana | 1 |
| Lichfield, England | 1 |
| Rennes, Bretagne | 1 |
| Bordeaux, Nouvelle-Aquitaine | 1 |
| Dubai, Dubai | 1 |
| Lectoure, Occitanie | 1 |
| Le Pecq, Île-de-France | 1 |
| Dursley, England | 1 |
| Amadora, Distrito de Lisboa | 1 |
| Lund, Skåne län | 1 |
| Preston, England | 1 |
| Caen, Normandie | 1 |
| Vienna, Wien | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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rt
(@rahsin) reported
Hey @Garmin_India @Garmin @GarminFitness I recently got myself a Fenix 6 Sapphire. I don’t see India maps on the device and neither does Garmin express give an option to download. Please help.
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MR PORTER IS A HUGE FRAUD
(@GRACIEMANSI0N) reported
@GarminFitness what a moron. you didnt put together ****. you're like a mentally delayed child trying to glue magnets together. freaking pathetic POS. Everyone knows your watch is absolute ****, stop trying, your product sucks, you live like its 1990. go F yourself
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EMGlotfelty
(@WinnerNTraining) reported
Thank you @GarminFitness for the #Forerunner645 because even when it tells me my performance is -5 at the start of the race, I don’t let it get me down and remember it also told me I had my highest ever VO2 max going into the same race.
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Tom McQuain 🌮❤️
(@runtommcquain) reported
from
Parkersburg, West Virginia
@StravaSupport help!! My @GarminFitness watch tonight showed an elevation gain of 1614 ft, Strava said 400. My friend who ran the same run as me his elevation game was 1216 ft and Strava cut part of his run out also but I should be at least 1,216 if you think about it .....
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Todd Rich
(@hcir69todd) reported
@GarminFitness 2/2, so, my expensive Instinct Solar is really functioning like my old Timex w a GPS. Trouble shooting on the website does nothing to fix the problem. I just can’t trust this device which is sad bc it looks great.
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Desmond
(@DezzySama) reported
@Garmin @GarminFitness I need help with a broke device.
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Patrick Mc Ginley
(@pmcginley10) reported
@DanWeeksMusic @GarminFitness I must invest in one, my Samsung galaxy watch is ****, wont sync with strava, cant download playlists from spotify so you end up going for a run with the phone still in your pocket, which is exactly why I bought a smartwatch...
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Richell
(@richell76) reported
@GarminFitness I’m having to soft reset my vivosmart 4 every few days to get my body battery to report correctly. Otherwise it only goes up and down about 15pts from 0.
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Jędrek
(@jedrekjanek) reported
@GarminFitness hey, is there any global issue with the app? Watch is connected to the phone, but on the main page I see only pulse tab. No calories, no activities, no average steps and so on...
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Dominic
(@Dom_OD) reported
@Garmin contacted Garmin Support regarding my 64sx GPS and had no response. Can you help? @GarminOutdoor @GarminFitness
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Jamie.
(@jamiemariemccar) reported
from
Chicago, Illinois
@Garmin @GarminFitness I have an $800 watch that’s barely a year old and won’t charge. Any help?
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Chris Wharrier
(@thewharrier) reported
@GarminFitness @GarminUK I’m trying to create a Garmin connect account but unsuccessful. I have tried via the App and directly on connect website but nothing doing! Help!!
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robin
(@robinruns912) reported
Have had my @GarminFitness for less than 2 months and the GPS is not working. So completely frustrated.
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Ainhoa Iglesias Díaz
(@iglesiasdiaz) reported
For almost 4 months I have been trying to get @Garmin to fix the issues I have with my Forerunner 935. 4 months later and they have not fixed the issue and have not offered a reasonable solution. Terrible customer service #garmin @GarminFitness
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Zeke Callanan
(@ZCallanan) reported
@GarminFitness @Garmin Hi! My Forerunner 35 - which I love! - stopped working normally. The power buttons and exercise buttons no longer function! Please help? DM me?
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