Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Clermont-Ferrand, Auvergne-Rhône-Alpes 2
La Teste-de-Buch, Nouvelle-Aquitaine 1
Arnsberg, NRW 1
La Farlède, Provence-Alpes-Côte d'Azur 1
Villefranche-de-Rouergue, Occitanie 1
Kunming, Yunnan Sheng 1
Jurbise, Wallonia 1
Cardiff, Wales 1
Munich, Bavaria 1
Audruicq, Hauts-de-France 1
Minneapolis, MN 1
Hot Springs Village, AR 1
Düsseldorf, NRW 1
Mimizan, Nouvelle-Aquitaine 1
Fulham, England 1
Rosny-sous-Bois, Île-de-France 1
Taintrux, ACAL 1
Albuquerque, NM 1
Reims, ACAL 1
Omaha, NE 1
Monument, CO 1
Brie, Nouvelle-Aquitaine 1
Le Mans, Pays de la Loire 1
Almería, Andalucía 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • flakushis No Me Odies Por Ser Flaca (@flakushis) reported

    @GarminFitness Hi. I sent you a bunch of details on how my Garmin is not working (HR, step counter, cadence). The GPS works now, but other features are not.

  • SteveALee Steve Lee (@SteveALee) reported

    @GarminFitness Re car Garmin, is fixed - NTG5Star1 SW Ver 16/49.0 46.15. SD card is SD Karte Garmin MAP PILOT Europa 2017. Mercedes V8.0 Map 8.0. To be honest, just map updates would be good as errors are annoying. But SW update if it help with better diversion support

  • shan_jaye Shannon Jaye (@shan_jaye) reported

    @GarminFitness I sent the error log a couple of weeks ago, but this watchface still hasn't been fixed.

  • bangsima Ma self (@bangsima) reported

    @GarminFitness when are y'all gonna fix the optical heartrate monitor on your watches? I love your watches, but my Fenix 6x pro is a complete joke when it comes to heart rate monitoring. And from the forums, this is neither new nor am I the only one affected.

  • acaraxu onça mansa (@acaraxu) reported

    When will we be able to upload our data again? How long will this outage last? @GarminFitness @Garmin

  • kd_elbs Kathleen Elberson (@kd_elbs) reported

    @Garmin @GarminFitness Your Instinct watch is absolute garbage. Of all the fitness watches I’ve tried this has the worst exercise and HR readings. Truly terrible. Very disappointed customer. #neveragain

  • Rogerovalles Roger ovalles (@Rogerovalles) reported

    Which of the accounts attends or supports because of how poorly attended to Garmin ConnectIQ service? Please help @GarminCycling @GarminFitness @GarminCycling

  • safeandsilent Dr. Kathryn Woodcock 💉🏁 (@safeandsilent) reported

    @GarminFitness As I tweeted later, it came back up. The data server must have been down at that time. It served me the login page, but then just white afterwards.

  • GWhizLiz Liz Olbrich (@GWhizLiz) reported

    So credit given where credit due @GarminFitness. It’s been a bad run with the Venu but it’s still a great device and you were quick to replace it no questions asked.

  • rosakarenn rosa (@rosakarenn) reported

    @GarminFitness WHY can none of the #Garmin watches track naps? Only 'sleep' at night between set hours. Fix this please, it's 2021! If Fitbit can do it surely Garmin can too.

  • awhiteparr abigail white (@awhiteparr) reported

    @GarminFitness terrible that 2 of your watches have now failed due to water getting in. You have admitted there is known fault with this model, yet only offer a second hand watch of the same model or i have to pay for a different model. ANYONE ELSE HAVE ISSUES WITH GARMIN???

  • marunk13 M Arun Kumar (MAK) (@marunk13) reported

    @GarminFitness hellos! I have a #GarminVivofit3 and have been using for 2+ yrs now. Couple of things I'm trying to solve. 1/ The strap has become loose and I'm not able to find replacement in India 2/ Getting those odd sized batteries is also becoming an issue. Need help! @Garmin

  • VietNLatinaCpl ReignManSeattle (@VietNLatinaCpl) reported

    @Apple quit lying your Series 7 is still garbage versus @GarminFitness overpriced and not friendly— if you are a #seniorcitizen #BabyBoomers avoid Apple

  • the_REAL_deal88 🤴 His Royal Highness of Subang 🏴 🌍 (@the_REAL_deal88) reported

    @Lishaanth @GarminFitness Bought the basic Forerunner 55 to start with bro. It's not bad.

  • nogodsnomaster7 nogodsnomasters (@nogodsnomaster7) reported

    @GarminFitness $50 for the 745 and you still cannot fix the sleep tracker? Returning it - you're problems with this device are all over the internet.

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