Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mexico City, CDMX 2
Madrid, Comunidad de Madrid 2
Valencia, Comunitat Valenciana 2
Newark, NJ 2
Valladolid, Castilla y León 1
Bellinzona, TI 1
Namur, Wallonia 1
Saint-Étienne, Auvergne-Rhône-Alpes 1
Bosgouet, Normandie 1
Anglet, Nouvelle-Aquitaine 1
Burgos, Castilla y León 1
Feucherolles, Île-de-France 1
Annecy, Auvergne-Rhône-Alpes 1
A Coruña, Galicia 1
Dublin, CA 1
Waterford, Munster 1
Regina, SK 1
Sevilla, Andalucía 1
Barcelona, Catalunya 1
Saint-Martin-des-Champs, Bretagne 1
Chiva, Comunitat Valenciana 1
Geilenkirchen, NRW 1
Cali, Departamento del Valle del Cauca 1
Curitiba, PR 1
Seyssinet-Pariset, Auvergne-Rhône-Alpes 1
Sint-Truiden, Flanders 1
Le Pont-de-Claix, Auvergne-Rhône-Alpes 1
Bradford, England 1
São Paulo, SP 1
Ensenada, BA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • matsher75 Mat Sherlock (@matsher75) reported

    @GarminUK @GarminFitness @Garmin I have to chase regularly for a response because otherwise I get nothing. I've seen no fix. I've seen no progress. You won't even give me a target date for resolution. All of my stats are out, and you're doing nothing to resolve. Please help.

  • katy_dickson Katy Dickson (@katy_dickson) reported

    Hi @Garmin @GarminFitness @garminau hoping someone can help me resolve a charging/battery issue with vivoactive4s. Chat not available and left endlessly on hold when I call.

  • JohnKlacynski john klacynski (@JohnKlacynski) reported

    @GarminFitness Volume adjustment is not working on my venue 2. Yikes I’m using Spotify app

  • matsher75 Mat Sherlock (@matsher75) reported

    Me again @GarminUK @GarminFitness @Garmin Any progress on fixing the accuracy issues with my #Fenix6S that I highlighted last October? Issue raised 16/10/21 (158 days ago) Data you requested for testing shared 13/02/22 (38 days ago) PLEASE HELP!! ALL MY STATS ARE OUT!!

  • matsher75 Mat Sherlock (@matsher75) reported

    Hello again @GarminUK @GarminFitness @Garmin still no progress on you fixing the accuracy issues with my #Fenix6S despite me doing everything you have requested. Issue raised 16/10/21 (150 days ago) Data you requested for testing was shared 13/02/22 (30 days ago) Please fix it!

  • J_Marv23 jack micholic (@J_Marv23) reported

    To all my @GarminFitness people— I just connected my Strava account to my Garmin Connect, logged in on Strava and synced my account, but my workout from a few hours earlier isn’t showing up on my Strava feed. Help? Advice?

  • MrMLloyd Meredith Lloyd (@MrMLloyd) reported from Camberwell, England

    HELP! Has anyone seen my @GarminFitness @garmin @GarminUK charger? I saw it yesterday I could swear! 🤬

  • ericjsaunders Eric J Saunders (@ericjsaunders) reported

    @garmin is there a way to not count warmup and cool down times towards your pace? This is not a good indication of my true effort. @GarminFitness

  • chanchal_spark Chanchal Singh (@chanchal_spark) reported from Hadapsar, State of Mahārāshtra

    @Garmin @GarminFitness My Garmin Forerunner 235 glass is having scratch . Called Delhi customer service , they are asking to replace entire watch costing 8K . It should be just simple galss replacement Not gonna buy Garmin ever . Is this the way . Worst customer experience

  • earlyaprilfool MegOmyeggo (@earlyaprilfool) reported

    @GarminFitness I really need to know if you support #NightShift before I plunk down a bunch of money for one. I have found forums, with the newest entries being from 2 years ago, but people are saying the forerunner and the Venu don't work for #NightShift is this still true?

  • sahilratra2002 Sahil Ratra (@sahilratra2002) reported

    @Garmin @GarminFitness I have a Garmin Vivofit 2 fitness tracke. The strap needs a replacement and I have been searching for it from a long time but since the product has been discontinued ,I have not been able to find one. Can you help with the same?

  • NIK_VENTURE NIK VENTURE (@NIK_VENTURE) reported

    @GarminFitness Thanks! Without a status you wonder if the problem is with your router or something local.

  • MrWilson Brent C. Wilson (@MrWilson) reported

    @GarminFitness I always complete my run, then add whatever shoes I wore. But I don't think that's where the problem lies. EVERY shoe I've ever tracked shows zero miles. That's many thousands of miles logged to a few dozen shoes that just *poof* disappeared.

  • BostonPancakes Boston Pancake (@BostonPancakes) reported

    @GarminUK @GarminFitness @garminconnect down again today. Any info would be appreciated. #hacked?

  • EzCr42 Damien (@EzCr42) reported

    @frank_k_p @GarminFitness All Time the same ****...

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