Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
Lyon, Auvergne-Rhône-Alpes 2
Bordeaux, Nouvelle-Aquitaine 2
Saint-Maximin-la-Sainte-Baume, Provence-Alpes-Côte d'Azur 1
Hettenshausen, Bavaria 1
Lixheim, ACAL 1
Tours, Centre-Val de Loire 1
Jarny, ACAL 1
Jarrie, Auvergne-Rhône-Alpes 1
Farnham, England 1
Romilly-sur-Seine, ACAL 1
Lima, Provincia de Lima 1
Gilley, Bourgogne-Franche-Comté 1
Montbeton, Occitanie 1
Hautes-Bruyères, ACAL 1
Metz, ACAL 1
Melbourne, VIC 1
Miami, FL 1
Oslo, Oslo County 1
Meyzieu, Auvergne-Rhône-Alpes 1
Nancy, ACAL 1
Seysses, Occitanie 1
Vannes, Bretagne 1
Massamagrell, Comunitat Valenciana 1
Issy-les-Moulineaux, Île-de-France 1
Coulommiers, Île-de-France 1
Saint-Nazaire, Pays de la Loire 1
Bremen, Bremen 1
Saint-Arnoult-en-Yvelines, Île-de-France 1
Frankfurt am Main, Hessen 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • TheAzeemAhmed Azeemuddin Ahmed, MD, MBA (@TheAzeemAhmed) reported

    @GarminFitness I will try! Is there a number I can call if I need additional help? This is pretty important!

  • byte_mii Byte mii (@byte_mii) reported

    @GarminFitness app doesn't seem to be connecting this morning, is there a known issue? Syncs steps bit no sleep etc. Seems to not be communicating with myfitnesspal either

  • GillWil27305614 Gill Wilson (@GillWil27305614) reported

    @GarminFitness Ive been having a connection problem with my Forerunner 945 not bluetoothing to iPhone 12 since the last software update. i have to keep switching off and on the 945 in order for it to connect to the phone and app. Is this a known issue and is it fixable?

  • GeoQCannon “George Q” Cannon (@GeoQCannon) reported

    @chadcluff @GarminFitness Couldn’t hate my Garmin bike computer more. I’ve almost thrown it into the field multiple times. I’ve had crash incident alerts texted to family simply after an aggressive stop. It froze up 168 miles into my 200 mile LoToJa last fall. These are only the highlights. #garminsucks

  • keelan_anderson Keelan Anderson (@keelan_anderson) reported

    @GarminFitness @GarminUK my gf has a Vivo Active 3 and is having many issues with the watch, has been for a while. Thought it was her phone but she got a new phone and still having major issues with the watch. Any help please?

  • jacomaverick Jaco Maverick (@jacomaverick) reported

    @GarminFitness could someone please assist me with the gps tracking problem i have been experiencing? no replies on e-mail, no replies on twitter so far, and phone support was no help too. @GarminSA @Garmin

  • Lloydy_2020 Paul Lloyd (@Lloydy_2020) reported

    Is it a GPS problem? Just put GPS on and went outside to get signal. Full signal and it was ‘ready’ pressed start, calories started to count. But the GPS doesn’t work indoor? So frustrating.. @GarminUK @GarminFitness can someone help..

  • LearnedAtheist RCM | Infosec Engineer 🕯️🌈💾 (@LearnedAtheist) reported

    @GarminFitness how can two people running side by side, both with #Vivoactive watches, have a 20sec time difference in pace according to your app. That's terrible. Any thoughts??

  • RunningCeeBee CeeBee 💙 (@RunningCeeBee) reported

    Have always been a huge fan of @Garmin @GarminUK @GarminFitness until today. Bought a Garmin Vivomove 3S & it stopped working in under a month of use. #Garmin will replace it but I have to pay around £10 to send the faulty watch back & I won't be reimbursed. Really poor service👎

  • Dinkums1 Jon Areskog (@Dinkums1) reported

    @GarminFitness The step update doesn’t make sense. How do I see my monthly totals? Weeks show days and year shows weeks??? Was better before the update. It’s still the same as before for running. Please fix. TY

  • v3r8um ıllıllı ıllıllı (@v3r8um) reported

    @GarminFitness Ok, now fix the shity Android app. Not even basic features are present. #FeatureLess

  • sunnyspellsjp sunny spells (@sunnyspellsjp) reported

    . @GarminFitness @dcrainmakerblog Garmin time-travelling: My watch is recording today's activity as yesterday's or two days ago. It seems to be a known issue according to forums, & the date can't be manually set. Any fixes please?

  • MartynPoole Martyn (@MartynPoole) reported

    Wonder if GPS has been fixed on @GarminUK @GarminFitness yet? Also no news from them is poor, that alongside all the issues last year is making me question my next choice of fitness watch.

  • StephenApp Steve App (@StephenApp) reported

    Any @GarminFitness runners out there? I've been using it for the better part of 2020 with no issues, but a few weeks ago, the LiveTrack feature started failing consistently. I've reconnected everything, but nothing seems to help. #runchat

  • IMFletcher2 Masked Fletch 😷 (@IMFletcher2) reported

    @JoelFerebee @GarminFitness Never recognizes when I plug in to charge. Bluetooth works. Plugging in always gives an error.

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