Garmin Connect

Garmin Connect Outage Map

The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Garmin Connect users affected:

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Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Tokyo, Tokyo Prefecture 1
La Teste-de-Buch, Nouvelle-Aquitaine 1
Arnsberg, NRW 1
La Farlède, Provence-Alpes-Côte d'Azur 1
Villefranche-de-Rouergue, Occitanie 1
Kunming, Yunnan Sheng 1
Jurbise, Wallonia 1
Cardiff, Wales 1
Munich, Bavaria 1
Audruicq, Hauts-de-France 1
Minneapolis, MN 1
Hot Springs Village, AR 1
Düsseldorf, NRW 1
Mimizan, Nouvelle-Aquitaine 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Garmin Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Lucie_Spencer Lucie Spencer 💙 (@Lucie_Spencer) reported

    @run_myf_run @GarminUK @GarminFitness On Friday I had a complete nightmare as none of my timings were working and I was getting more and more frustrated. I was relieved when I came on Twitter and seen loads of others were having the same problems x

  • jackson_peaks Jackson Peaks (@jackson_peaks) reported

    Trying again @Garmin and @GarminFitness. I love the FR 955 but it's 2022 and we shouldn't have to buy into a specific (and limited) streaming service. Please tell me there is a fix coming soon so myself and others don't have to keep carrying our phones for @youtubemusic. Please?

  • maikismi maikismi (@maikismi) reported

    @GarminFitness what’s up with the bad customer service and lack of quality in #Vivofit4 product?

  • TymrukAurelie Aurélie Tymruk 🇺🇦 (@TymrukAurelie) reported

    @GarminFitness @MariaLangholz I have got the same problem…

  • edgarivan02 edgarivan (@edgarivan02) reported

    @Garmin @GarminFitness 2 heart rate bands in one year, since the stopped working, and a watch that I have had for less than 2 years not working. Garmin whats going on with the quality? Only answer I got was “soak your watch in detergent” ##garminwatch

  • drprateikp Dr Prateik (@drprateikp) reported

    Really shocked at this response! Why should I be expected to pay for a product of shoddy and poor quality @GarminFitness @GarminUK #garmin #running #docswhorun

  • Hanning22 Steven Hanning (@Hanning22) reported

    .@Garmin @GarminFitness any reason why all your charges are so bad? Nearly as bad as iPhone charges

  • mtn_rcr 🇺🇲Dont call me Francis🇺🇸 (@mtn_rcr) reported

    @RicardoDavis69 @ACShilton Reach out to @GarminFitness customer service, they may be able to help. My watch recently failed (past the warranty) and they provided a refurbished unit no cost to me once I sent the old unit back

  • JennaBernstein7 Jenna Bernstein (@JennaBernstein7) reported

    @marcusmilderman @Garmin @GarminFitness But I’m like nice, I crushed that one and then I look down and it says unproductive?! 😭 I need more positivity than that!

  • nikeshkm Nikesh (@nikeshkm) reported

    @GarminFitness I regularly clean the band and as such there us ni dirt or debris thats stuck around the wrist. I dint wear the watch for few days to heal the skin burn. And then i only wore it during day time, it dint cause any issue. But i wore couple of days 24x7, and skin burn appeared again

  • ThoughtsByRandy Road Rage Randy (@ThoughtsByRandy) reported

    @meganxmackay @Garmin @GarminFitness its been very bad. my fr945 has had three activities not even remotely close in the last week. i ran 21 miles and it was spot on so idk. its frustrating

  • thesmartcheese Thesmartcheese (@thesmartcheese) reported

    @GarminFitness my watch's GPS is perpetually broken, I've tried all your fixes from the website. I want a new watch. How can this happen? I'm not paying another $200

  • imlto 🇮🇳 | I am like this only | मैं ऐसाईच हूँ | (@imlto) reported

    @Garmin @GarminFitness Guys, this is fantastic, incredibly fantastic... Problem solved in barely 8 hours!!! You might be terrible at communicating but you ARE responsive! Thanks...

  • KPGreensboro Keith G. (@KPGreensboro) reported

    @GarminFitness I really want to like your watch but you’re batting 0% in 4 measured marathons and a trail 50 miler YTD. 3 marathons were all 1/2 mile short and the trail 50 showed at over 57. Worse yet, in Boston I had to use stopwatch after not getting signal. How do I fix this?

  • Levington24 Paul Newman (@Levington24) reported

    @GarminFitness Lots of bruising/swelling. No internal bleeding, nothing broken. Varia & 520 plus undamaged.

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