Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Vergèze, Occitanie | 1 |
| Caen, Normandie | 1 |
| Toronto, ON | 1 |
| Zhaojiapeng, Hebei Sheng | 1 |
| Aubusson, Nouvelle-Aquitaine | 1 |
| Vienna, Wien | 1 |
| London, England | 1 |
| Mountain View, CA | 1 |
| Clermont-Ferrand, Auvergne-Rhône-Alpes | 1 |
| Santo Domingo, Distrito Nacional | 1 |
| Bristol, England | 1 |
| Clearwater, FL | 1 |
| Argenteuil, Île-de-France | 1 |
| Einbeck, Lower Saxony | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Victoria Irvine Robertson
(@XxX_Vicky_XxX) reported
@GarminFitness really struggling to get anywhere I bought a vivoactive 4s and the strap is too small I am trying to see if there is a bigger one and I notice on your website there is but no details on what the size it is can you help please.
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Chris Brewer
(@iamchrisbrewer) reported
My Garmin Varia RTL515 bike radar and light device crapped the bed today. Without warning it shuts off after only 5 seconds on. Only had it for four months. Not happy. @Garmin @GarminFitness forums have people reporting same issue too. Will request warranty replacement.
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Rafael E
(@rsantiagotoro) reported
The worst quality watch ... But with good marketing. Very disappointed in customer service. @Garmin @GarminFitness
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rosa
(@rosakarenn) reported
@GarminFitness WHY can none of the #Garmin watches track naps? Only 'sleep' at night between set hours. Fix this please, it's 2021! If Fitbit can do it surely Garmin can too.
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Siobhan Copeland
(@SioCope2002) reported
@GarminFitness has something happened to your connect app?my husband has synced his watch and two days data are missing from the app although they're on his watch. Help please!
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nogodsnomasters
(@nogodsnomaster7) reported
@GarminFitness $50 for the 745 and you still cannot fix the sleep tracker? Returning it - you're problems with this device are all over the internet.
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Aqibabbasi
(@NumbWaal) reported
And lets agree she has done this all by her self then why hasn't any GPS data being shared? A good @GarminFitness watch can do the job. The issue is not that we as part of mountain biking community are trying to undermine her but are simply stating facts. @OfficialDGISPR (3)
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Sparky
(@spark_hosting) reported
@madscn @GarminFitness Ye same problem for for me in the UK come on @GarminFitness what's going on
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Ma self
(@bangsima) reported
@GarminFitness Hi, sorry, been there done that with the steps on the page and it changes nothing. Take a look at your forums, this is a widespread issue across your watches, but notably that of the fenix. Will contact your support.
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Dr. Stef Gardiner-Walsh
(@StefGWalsh) reported
Any of my friends a @GarminFitness watch user? I'm having to charge my Vivo watch daily and I have a feeling there's a fix that I haven't found on Google yet. It used to last 3-5 days between charges. Anyone know? #GarminWatch #ProblemSolving
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Kasia Jaworska
(@kasia_jaw) reported
@GarminFitness I need to move my final run from my training programme to a different day on my calendar. Unfortunately, it says I can’t and that it is you… I really don’t want to miss that challenge. Please help!
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Ma self
(@bangsima) reported
@GarminFitness when are y'all gonna fix the optical heartrate monitor on your watches? I love your watches, but my Fenix 6x pro is a complete joke when it comes to heart rate monitoring. And from the forums, this is neither new nor am I the only one affected.
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Dan MacDonald
(@danmac800) reported
from
Windsor, Ontario
So my new fit bit thingie counted over 2300 steps on my car ride. Ummm….Neat? But Also: Defeats the purpose entirely. “Bye, fit bit thingie. To the junk drawer you go until I throw you on the trash ten years from now when I clean the drawer out!” @Garmin @GarminFitness #Garmin
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Tom McQuain 🌮❤️
(@runtommcquain) reported
@eersfansmf @GarminFitness The guy on the chat earlier told me my watch went bad overnight last night so maybe that's what it was I got it to come back on now so that's a plus
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Janine Tillett
(@janine_tillett) reported
@GarminFitness I noticed today that my walk(Activity Move) did not calculate any distance. All other measurements were fine(heart rate, steps,etc). What could be the issue?
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