Garmin Connect Outage Map
The map below depicts the most recent cities worldwide where Garmin Connect users have reported problems and outages. If you are having an issue with Garmin Connect, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Garmin Connect users affected:
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Online Features
Garmin Connect is a health and fitness activity platform for users of Garmin trackers such as smartwatches, heart rate monitors and GPS devices. The Garmin Connect app is available in the Google and Apple stores.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Madrid, Comunidad de Madrid | 5 |
| Paris, Île-de-France | 4 |
| London, England | 3 |
| Oradea, Bihor | 3 |
| Santiago, Región Metropolitana | 2 |
| Lyon, Auvergne-Rhône-Alpes | 2 |
| Valencia, Comunitat Valenciana | 2 |
| Betton, Bretagne | 2 |
| Molsheim, ACAL | 1 |
| Petitmont, ACAL | 1 |
| Popayán, Departamento del Cauca | 1 |
| Algeciras, Andalucía | 1 |
| Malakoff, Île-de-France | 1 |
| Abarán, Región de Murcia | 1 |
| Rhyl, Wales | 1 |
| La Rochelle, Nouvelle-Aquitaine | 1 |
| Moulidars, Nouvelle-Aquitaine | 1 |
| Liège, Wallonia | 1 |
| Guadalajara, JAL | 1 |
| Les St Germain, Jersey | 1 |
| May-sur-Orne, Normandie | 1 |
| Pleyben, Bretagne | 1 |
| Rionegro, Departamento de Antioquia | 1 |
| Maisons-Alfort, Île-de-France | 1 |
| Quito, Provincia de Pichincha | 1 |
| Genoa, Liguria | 1 |
| Lucé, Centre-Val de Loire | 1 |
| Toulouse, Occitanie | 1 |
| Villanueva de la Sierra, Extremadura | 1 |
| Basildon, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Garmin Connect Issues Reports
Latest outage, problems and issue reports in social media:
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Mat Sherlock
(@matsher75) reported
Hi friends at @GarminUK @GarminFitness @Garmin any sign of when I’ll get the accuracy issues on my Fenix 6S resolved? Issue raised 16/10/21 (149 days ago) The data you requested for testing shared 13/02/2022 (29 days ago) Any chance of a fix sometime soon? #fenix6 #fenix6s
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Charlie Boyle
(@charlieboyleaus) reported
@GarminFitness is there a known issue at the moment with the iPhone app. It keeps crashing when I try to go into workouts to create a new on.
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Mat Sherlock
(@matsher75) reported
Me again @GarminUK @GarminFitness @Garmin Any progress on fixing the accuracy issues with my #Fenix6S that I highlighted last October? Issue raised 16/10/21 (158 days ago) Data you requested for testing shared 13/02/22 (38 days ago) PLEASE HELP!! ALL MY STATS ARE OUT!!
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Mat Sherlock
(@matsher75) reported
Me again @GarminUK @GarminFitness @Garmin Any progress on fixing the accuracy issues with my #Fenix6S that I highlighted last October? Issue raised 16/10/21 (160 days ago) Data you requested for testing shared 13/02/22 (40 days ago) PLEASE HELP!! ALL MY STATS ARE OUT!!
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Mat Sherlock
(@matsher75) reported
@GarminUK DM’ed… please let’s find an answer… 149 days to fix an issue like this is disgraceful customer service.. if you can’t fix it give me a device that works and that can accurately track my distance! @GarminFitness @Garmin
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Brent C. Wilson
(@MrWilson) reported
@GarminFitness I always complete my run, then add whatever shoes I wore. But I don't think that's where the problem lies. EVERY shoe I've ever tracked shows zero miles. That's many thousands of miles logged to a few dozen shoes that just *poof* disappeared.
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Quip Witted
(@QuipWitted) reported
@MrWilson @GarminFitness I have a Garmin Vivoactive HR that is nearly 6 years old and never had an issue. It uses the four brass contacts, something similar on the Fenix?
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Jon Steele-Mills 🇺🇦
(@thepump74) reported
@GarminUK @GarminFitness Hi I am currently having issues with syncing my app with @MapMySupport...even tho Map My Run says it is connected, it doesn't show that at Garmin's end. My last 2 runs haven't synced. Please help.
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Darcy Totten
(@Miss_Mausie) reported
Okay. It’s been a week. I can’t sign in to my @Garmin app, can’t get customer support on the website, have tried about ten different fixes found in group chats, uninstalled and reinstalled and what is even happening anymore?! This is so frustrating!!! @GarminFitness
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Kjerstin L
(@KjerstinL) reported
@GarminFitness Help! I am having trouble with the GPS of my Vivoactív 4--it frequently takes about 15-20 minutes for my watch to connect with GPS. Losing the data for the majority of my runs isn't great. Is there something I could do to prevent this happening in the future?
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jack micholic
(@J_Marv23) reported
To all my @GarminFitness people— I just connected my Strava account to my Garmin Connect, logged in on Strava and synced my account, but my workout from a few hours earlier isn’t showing up on my Strava feed. Help? Advice?
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john klacynski
(@JohnKlacynski) reported
@GarminFitness Volume adjustment is not working on my venue 2. Yikes I’m using Spotify app
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Bertie B
(@bertie_bhoy) reported
That's my second VivoActive 3 stopped working in 3 years - the last time @Garmin @GarminFitness @GarminUK told me as I was 2 weeks outside warranty I would have to buy a brand new one. Wont be doing this time. Terrible.
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Boston Pancake
(@BostonPancakes) reported
@GarminFitness @GarminFitness @garminconnect down again today. Any info would be appreciated. #hacked?
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Mat Sherlock
(@matsher75) reported
Hello again @GarminUK @GarminFitness @Garmin still no progress on you fixing the accuracy issues with my #Fenix6S despite me doing everything you have requested. Issue raised 16/10/21 (150 days ago) Data you requested for testing was shared 13/02/22 (30 days ago) Please fix it!
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