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Friday the 13th: The Game is a survival horror video game developed by Gun Media and IllFonic, and published by Gun Media. It is based on the franchise of the same name owned by New Line Cinema.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Friday The 13th: The Game reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Friday The 13th: The Game. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Friday The 13th: The Game users through our website.
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Online Play (100%)
Live Outage Map
The most recent Friday The 13th: The Game outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Paris |
Online Play | |
 Hamburg |
Online Play | |
 Belleview |
Matchmaking | |
| Saint Paul |
Sign in | |
| Delle |
Game Crash | |
| Baltimore |
Matchmaking |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Friday The 13th: The Game Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Benya
(@benya_tom) reported
@GunMediaSupport @Friday13thGame Just wondering if and when I will get all my stats back? Ever since the database errors I lost my level perks xp badges and tapes. The only thing still have is my trophies. Is there any updates?
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🇨🇦Pete🇨🇦
(@Taurus_The_Bull) reported
@fearthegun @GunMediaSupport @Friday13thGame I'm reaching out again. Since the Dec.30th/22 issue, I can't access my DLC, all my Jasons and counselors. And the worst is losing my Level 150!! I'll be a 6-year player this coming May. 2391 hours of gameplay, and this is how it ends?
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SSS77
(@SSS7786521197) reported
I start the game and it says database login failure why ? Im sad 😥 @Friday13thGame
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Zilla
(@WhoDeyZilla) reported
@Friday13thGame is the game down? Database login failure
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Noob3 is my dad
(@Take_Them_Lzz) reported
@GunMediaSupport @Friday13thGame When are y’all gonna fix this???😭
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Adam Clark
(@adamclark83) reported
@KimSBC @GunMediaSupport @Friday13thGame That's the problem when you have online, multiplayer-only games. If anything goes wrong with the developer, suddenly players' progress gets lost and any bugs don't get patched.
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Kaze Jah 🇯🇲 🇨🇦
(@JahKaze) reported
@GunMediaSupport @Friday13thGame What a mess. This dates back to december. Its now 3 weeks. I have to start from 0. Then 3 weeks later the problem happens again? You guys arent serious.
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Wyatt Clare
(@Wyatt41116) reported
@Friday13thGame Last night I got to level 39 and I woke up today and I'm a level 1. Is there a way to fix this?
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ReAnimateHer
(@ReAnimateHer_) reported
@MichaelLakeArt @fearthegun @Friday13thGame Yea they fixed it. However me and my friends could not play yesterday. We all kept getting errors. Also my 150 was reset to level 1
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Anthony Bethell
(@AnthonyBethell2) reported
@GunMediaSupport @Friday13thGame Still can't login and when I was able to login, my level was reset. What ********? I have gotten no response from your customer support either. Piece of **** customer service you pos have. I want my money back if I can't play the ******* game I purchased.
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javnik 27
(@Javnik27) reported
@Friday13thGame Still shows database login failure 😕
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Jen Trow
(@JenTrowNY) reported
@GunMediaSupport Day 6 of asking you to do the right thing for your loyal F13 players and fix their levels, perks, CPs, etc. Your silence is noticed- why would anyone have faith in your integrity as a company with future games like TCM if you can’t do this first? @weskeltner @Friday13thGame
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Mark
(@PRoach316) reported
@Friday13thGame was the progress issue ever fixed? Still at level 1 after completing 100%on Xbox and level 150 hundreds times over.
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TheShape_1978
(@Shape_1978) reported
@Rozsea11 @Friday13thGame No problem.
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Anthony Bethell
(@AnthonyBethell2) reported
@GunMediaSupport @Friday13thGame ******* scumbags. You won't answer tweets, emails, and you shut your forums down. Someone from your ******* team better ******* contact me and fix this situation or else.
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The Art Of Michael Lake
(@MichaelLakeArt) reported
@ReAnimateHer_ @fearthegun @Friday13thGame I know they said before the New Year's they knew of an issue. It might be a person to person thing, because I'm ok, but my friend's profile isn't.
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Lora
(@Cuddlebugg77) reported
from
Bowling Green, Kentucky
@Friday13thGame I have been trying for two days to play and keep getting data base login failure verify internet. I don't everything my internet works etc. I have had this game for several years I got alot of legendary perks and I'm a level 150 those is ridiculous fix this
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mr_biv
(@mr_biv_) reported
@Friday13thGame @GunMediaSupport I can’t login into the servers. Just the other day I could now I can’t? Why is that? Others are having the same issue. Please fix ur game. My account is mr_biv- , I’m on PS5. Thanks
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Anthony Bethell
(@AnthonyBethell2) reported
@Friday13thGame punk *** pieces of ****. I have contact you by tweets and nothing. I have contacted you by email and nothing. You scumbags need to fix the issue of my level being reset to 70 something to 1. I'm ready for legal action
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Ghost
(@goatisgody) reported
@GunMediaSupport @Friday13thGame Bro lvl 1 NB again fix your game
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mr_biv
(@mr_biv_) reported
@Friday13thGame @GunMediaSupport I’m trying to login but it’s not working just the other day I was online and now it can log me in anymore. Is there a reason why this is happening? I’m on PS5 and my account is Mr_biv- . PLEASE FIX UR GAME
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Cory Atkinson
(@coryatkinson9) reported
@GunMediaSupport @Friday13thGame It’s now February 1st and still no updates on anything. Everyone’s perks and badges are gone and it looks like nothing is being done about it. Also if a host decides to leave the game it should automatically add a new host.. NOT END THE GAME ENTIRELY! FIX THIS PLS!
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Jen Trow
(@JenTrowNY) reported
@GunMediaSupport @Friday13thGame @weskeltner Fix F13 for your loyal fans. Upgrade perks, CPs, etc. for all. Communicate better. Keep F13 a quality game. Update players now.
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Moldilocks
(@WainerdWayne) reported
from
Providence, Rhode Island
@GunMediaSupport @Friday13thGame I lost all my progress I worked for after all these years on my switch. What’s the deal? Had log in errors a few weeks back. Finally tried to log in and was at a level 1.
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Tobz87
(@Tobz1987) reported
@Friday13thGame and once again Friday 13th has been hit by Database login failure is it going to be fixed soon or will we be waiting 2 weeks or is that the end of f13? Just let us know wtf is going on and for the love of god reverse the resets to peoples accounts.
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Anthony Bethell
(@AnthonyBethell2) reported
@GunMediaSupport @Friday13thGame You ************* have ignored all three of my emails about your ****** ******* game resetting my level back to 1. Answer and fix this issue or I want my money back. ******* sacks of ****
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Justin Logan
(@JustinLogan88) reported
@GunMediaSupport @Friday13thGame Yeah, I was just hit with this. Hopefully you can fix this soon
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ReAnimateHer
(@ReAnimateHer_) reported
@fearthegun is @Friday13thGame having server issues? I logged in today kept getting errors and my level went to 1. Data Base Log In Failure. I hope it can be fixed and we get our levels back.
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Lora
(@Cuddlebugg77) reported
from
Bowling Green, Kentucky
@Friday13thGame I cannot get on Friday but my daughter can from her play station when will this data base login failure be fixed
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Jen Trow
(@JenTrowNY) reported
@GunMediaSupport @Friday13thGame @weskeltner Day 8 of asking you to do the right thing and communicate to your loyal F13 players on how you are fixing ongoing log-in errors, loss of levels, perks, CPs, etc. The last update on this was on 12/30- 24 days without effective communication. Do better.